2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 35 56 4 4 1 0 0 91 6 143
2017 EX-01 32 63 1 1 3 0 0 95 4 80
2017 EX-02 35 56 3 6 0 0 0 91 6 34
2017 EX-03 40 34 13 13 0 0 0 74 13 23
2014 EX 39 48 8 4 2 0 0 87 5 127
2014 EX-01 31 50 13 5 1 0 0 80 7 71
2014 EX-02 42 52 3 3 0 0 0 94 3 33
2014 EX-03 55 40 0 0 5 0 0 95 5 20
2011 EX 56 36 3 3 2 0 0 92 4 156
2011 EX-01 56 36 3 1 3 0 0 93 4 94
2011 EX-02 56 31 6 8 0 0 0 86 8 36
2011 EX-03 57 43 0 0 0 0 0 100 0 21
2008 EX 66 22 2 8 2 0 0 88 10 121
2008 EX-01 63 25 1 8 3 0 0 88 11 73
2008 EX-02 67 30 0 4 0 0 0 96 4 27
2008 EX-03 81 0 6 13 0 0 0 81 13 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 74 21 2 2 1 0 0 95 3 143
2017 EX-01 75 21 0 3 1 0 0 96 4 80
2017 EX-02 70 21 6 3 0 0 0 91 3 34
2017 EX-03 69 26 4 0 0 0 0 96 0 23
2014 EX 74 20 4 1 1 1 0 94 2 128
2014 EX-01 74 17 7 1 1 0 0 90 3 72
2014 EX-02 73 27 0 0 0 0 0 100 0 33
2014 EX-03 80 15 0 0 0 5 0 100 0 20
2011 EX 81 15 1 2 0 0 0 97 2 156
2011 EX-01 82 16 1 1 0 0 0 98 1 94
2011 EX-02 83 14 0 3 0 0 0 97 3 36
2011 EX-03 76 14 5 5 0 0 0 90 5 21
2008 EX 75 19 2 3 1 0 0 94 4 121
2008 EX-01 71 23 1 4 0 0 0 95 4 73
2008 EX-02 81 11 0 4 4 0 0 93 7 27
2008 EX-03 88 13 0 0 0 0 0 100 0 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 19 6 8 1 0 1 85 10 143
2017 EX-01 65 16 9 7 1 0 1 82 9 80
2017 EX-02 68 15 0 15 3 0 0 83 17 34
2017 EX-03 57 39 4 0 0 0 0 96 0 23
2014 EX 65 23 2 8 2 0 0 88 10 128
2014 EX-01 61 28 1 6 4 0 0 89 10 72
2014 EX-02 64 24 0 12 0 0 0 88 12 33
2014 EX-03 85 10 0 5 0 0 0 95 5 20
2011 EX 71 14 1 12 2 0 0 85 13 156
2011 EX-01 71 15 1 10 3 0 0 86 13 94
2011 EX-02 67 11 3 19 0 0 0 78 19 36
2011 EX-03 71 19 0 10 0 0 0 90 10 21
2008 EX 69 10 5 12 5 0 0 79 17 121
2008 EX-01 66 12 3 15 4 0 0 78 19 73
2008 EX-02 67 7 7 7 11 0 0 74 19 27
2008 EX-03 88 6 6 0 0 0 0 94 0 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 58 32 4 3 3 0 0 91 6 142
2017 EX-01 62 28 3 3 5 0 0 90 8 79
2017 EX-02 41 47 7 6 0 0 0 87 6 34
2017 EX-03 70 26 4 0 0 0 0 96 0 23
2014 EX 60 28 6 5 1 0 0 88 5 128
2014 EX-01 53 32 10 4 1 0 0 85 6 72
2014 EX-02 58 33 0 9 0 0 0 91 9 33
2014 EX-03 85 10 5 0 0 0 0 95 0 20
2011 EX 73 19 3 4 2 0 0 92 6 155
2011 EX-01 67 22 2 5 3 0 0 89 9 94
2011 EX-02 75 19 3 3 0 0 0 94 3 36
2011 EX-03 90 5 5 0 0 0 0 95 0 20

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 37 44 12 4 3 0 1 81 7 143
2017 EX-01 33 49 10 4 4 0 0 82 8 80
2017 EX-02 32 39 17 6 3 0 3 73 9 34
2017 EX-03 48 39 9 4 0 0 0 87 4 23
2014 EX 50 33 12 4 2 0 0 83 5 128
2014 EX-01 40 36 14 7 3 0 0 77 9 72
2014 EX-02 58 30 12 0 0 0 0 88 0 33
2014 EX-03 70 25 5 0 0 0 0 95 0 20
2011 EX 53 33 9 3 1 0 1 86 5 156
2011 EX-01 51 32 10 5 2 0 0 83 7 94
2011 EX-02 44 39 14 0 0 0 3 86 0 36
2011 EX-03 67 33 0 0 0 0 0 100 0 21
2008 EX 42 45 11 2 0 0 0 87 2 121
2008 EX-01 40 49 10 1 0 0 0 89 1 73
2008 EX-02 37 48 7 7 0 0 0 85 7 27
2008 EX-03 69 13 19 0 0 0 0 81 0 16

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 30 5 4 1 0 0 90 5 141
2017 EX-01 60 28 8 4 1 0 0 87 5 79
2017 EX-02 50 41 3 3 3 0 0 91 6 34
2017 EX-03 64 32 0 5 0 0 0 95 5 22
2014 EX 54 38 4 2 2 0 0 92 4 128
2014 EX-01 47 40 7 4 1 0 0 87 6 72
2014 EX-02 61 36 0 0 3 0 0 97 3 33
2014 EX-03 65 35 0 0 0 0 0 100 0 20
2011 EX 62 28 6 3 2 0 0 89 5 156
2011 EX-01 57 29 6 4 3 0 0 86 7 94
2011 EX-02 58 33 6 3 0 0 0 92 3 36
2011 EX-03 76 19 5 0 0 0 0 95 0 21
2008 EX 64 32 2 2 0 0 0 97 2 121
2008 EX-01 60 34 3 3 0 0 0 95 3 73
2008 EX-02 63 37 0 0 0 0 0 100 0 27
2008 EX-03 88 13 0 0 0 0 0 100 0 16

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 69 26 3 1 1 0 0 94 2 140
2017 EX-01 69 24 4 1 1 0 0 94 3 78
2017 EX-02 62 32 3 3 0 0 0 94 3 34
2017 EX-03 68 27 5 0 0 0 0 95 0 22
2014 EX 61 34 3 1 1 0 0 95 2 128
2014 EX-01 57 36 6 1 0 0 0 93 1 72
2014 EX-02 61 36 0 0 3 0 0 97 3 33
2014 EX-03 75 25 0 0 0 0 0 100 0 20
2011 EX 65 29 4 1 1 0 0 94 2 156
2011 EX-01 61 32 5 2 0 0 0 93 2 94
2011 EX-02 64 31 3 0 3 0 0 94 3 36
2011 EX-03 81 19 0 0 0 0 0 100 0 21
2008 EX 64 35 0 1 0 0 0 99 1 121
2008 EX-01 56 42 0 1 0 0 0 99 1 73
2008 EX-02 70 30 0 0 0 0 0 100 0 27
2008 EX-03 88 13 0 0 0 0 0 100 0 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 68 26 2 2 1 0 1 95 3 141
2017 EX-01 67 28 1 1 1 0 1 96 3 79
2017 EX-02 61 36 0 3 0 0 0 97 3 34
2017 EX-03 82 9 5 5 0 0 0 91 5 22
2014 EX 66 29 4 1 1 0 0 95 2 128
2014 EX-01 58 38 3 0 1 0 0 96 1 72
2014 EX-02 70 21 6 3 0 0 0 91 3 33
2014 EX-03 80 15 5 0 0 0 0 95 0 20

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 34 32 18 9 7 0 0 66 16 141
2017 EX-01 39 31 19 5 6 0 0 70 11 79
2017 EX-02 29 32 16 15 9 0 0 61 23 34
2017 EX-03 27 31 19 14 9 0 0 59 23 22
2014 EX 23 34 12 21 9 0 0 57 30 128
2014 EX-01 21 33 12 19 14 0 0 54 33 72
2014 EX-02 24 33 12 24 6 0 0 58 30 33
2014 EX-03 30 30 15 25 0 0 0 60 25 20
2011 EX 24 40 8 21 6 0 1 66 27 156
2011 EX-01 24 41 5 21 6 0 1 67 28 94
2011 EX-02 19 42 14 19 6 0 0 61 25 36
2011 EX-03 29 38 5 19 5 0 5 70 25 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 9 2 4 7 14 0 64 31 58 141
2017 EX-01 14 1 3 4 16 0 62 39 54 79
2017 EX-02 3 0 3 12 12 0 71 10 80 34
2017 EX-03 5 0 9 5 14 0 68 14 57 22
2014 EX 2 2 6 3 18 0 69 13 69 128
2014 EX-01 1 3 1 3 22 0 69 14 81 72
2014 EX-02 6 0 15 0 9 0 70 20 30 33
2014 EX-03 0 0 5 10 20 0 65 0 86 20
2011 EX 3 6 2 7 13 0 69 29 65 156
2011 EX-01 4 7 0 7 14 0 67 35 65 94
2011 EX-02 3 6 8 8 14 0 61 21 57 36
2011 EX-03 0 0 0 5 10 0 86 0 100 21
2008 EX 5 4 7 7 21 0 56 21 64 121
2008 EX-01 3 4 8 8 19 0 58 16 65 73
2008 EX-02 11 4 7 4 26 0 48 29 57 27
2008 EX-03 6 6 0 0 19 0 69 40 60 16

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 53 40 4 3 0 0 0 93 3 143
2017 EX-01 50 45 3 2 0 0 0 95 2 80
2017 EX-02 42 44 12 3 0 0 0 85 3 34
2017 EX-03 69 26 0 4 0 0 0 96 4 23
2014 EX 45 43 5 5 2 0 0 88 6 128
2014 EX-01 39 47 6 7 1 0 0 86 8 72
2014 EX-02 48 39 6 3 3 0 0 88 6 33
2014 EX-03 60 35 5 0 0 0 0 95 0 20
2011 EX 54 35 6 3 2 0 0 89 4 156
2011 EX-01 52 35 9 2 2 0 0 87 4 94
2011 EX-02 42 47 3 6 3 0 0 89 8 36
2011 EX-03 76 19 5 0 0 0 0 95 0 21
2008 EX 58 36 4 2 0 0 0 93 2 121
2008 EX-01 55 37 5 3 0 0 0 92 3 73
2008 EX-02 59 33 4 4 0 0 0 93 4 27
2008 EX-03 75 25 0 0 0 0 0 100 0 16

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 38 40 8 10 4 0 0 78 14 143
2017 EX-01 38 36 9 10 6 0 0 75 16 80
2017 EX-02 39 38 9 12 3 0 0 77 15 34
2017 EX-03 35 52 5 9 0 0 0 87 9 23
2014 EX 25 44 14 10 7 0 0 69 17 128
2014 EX-01 24 37 15 13 11 0 0 61 24 72
2014 EX-02 18 64 9 6 3 0 0 82 9 33
2014 EX-03 40 30 20 10 0 0 0 70 10 20
2011 EX 34 39 14 8 4 0 0 74 12 155
2011 EX-01 34 38 14 10 4 0 0 72 14 94
2011 EX-02 23 40 20 11 6 0 0 63 17 35
2011 EX-03 38 52 10 0 0 0 0 90 0 21

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 40 45 6 8 1 0 0 85 9 143
2017 EX-01 36 50 5 7 1 0 0 86 9 80
2017 EX-02 32 42 12 12 3 0 0 74 15 34
2017 EX-03 52 39 4 4 0 0 0 91 4 23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 34 3 1 1 0 0 94 2 143
2017 EX-01 58 34 5 1 1 0 0 93 3 80
2017 EX-02 50 48 3 0 0 0 0 97 0 34
2017 EX-03 74 22 0 4 0 0 0 96 4 23
2014 EX 64 31 2 2 1 0 0 95 2 128
2014 EX-01 56 36 4 3 1 0 0 92 4 72
2014 EX-02 73 27 0 0 0 0 0 100 0 33
2014 EX-03 75 25 0 0 0 0 0 100 0 20
2011 EX 66 31 0 1 2 0 0 97 3 154
2011 EX-01 59 37 0 1 3 0 0 96 4 94
2011 EX-02 69 29 0 3 0 0 0 97 3 35
2011 EX-03 85 15 0 0 0 0 0 100 0 20
2008 EX 69 27 2 2 0 0 0 97 2 121
2008 EX-01 68 29 1 1 0 0 0 97 1 73
2008 EX-02 63 30 4 4 0 0 0 93 4 27
2008 EX-03 88 13 0 0 0 0 0 100 0 16

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 47 37 6 8 1 0 0 85 10 143
2017 EX-01 45 34 9 10 3 0 0 79 12 80
2017 EX-02 45 44 3 9 0 0 0 88 9 34
2017 EX-03 52 44 0 4 0 0 0 96 4 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 66 29 4 0 1 0 1 95 1 143
2017 EX-01 66 29 4 0 1 0 0 95 1 80
2017 EX-02 56 35 6 0 0 0 3 94 0 34
2017 EX-03 69 26 4 0 0 0 0 96 0 23
2014 EX 80 15 4 2 0 0 0 95 2 128
2014 EX-01 75 18 4 3 0 0 0 93 3 72
2014 EX-02 82 12 6 0 0 0 0 94 0 33
2014 EX-03 90 10 0 0 0 0 0 100 0 20
2011 EX 75 22 3 0 1 0 0 97 1 156
2011 EX-01 70 27 2 0 1 0 0 97 1 94
2011 EX-02 78 17 6 0 0 0 0 94 0 36
2011 EX-03 86 14 0 0 0 0 0 100 0 21

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 53 39 3 4 1 0 0 92 5 143
2017 EX-01 55 35 4 4 3 0 0 90 6 80
2017 EX-02 45 47 6 3 0 0 0 91 3 34
2017 EX-03 52 44 0 4 0 0 0 96 4 23
2014 EX 51 39 5 4 1 0 0 90 5 128
2014 EX-01 47 43 4 3 3 0 0 91 5 72
2014 EX-02 52 36 3 9 0 0 0 88 9 33
2014 EX-03 60 30 10 0 0 0 0 90 0 20
2011 EX 61 31 4 3 1 0 0 92 4 156
2011 EX-01 60 31 5 3 1 0 0 90 4 94
2011 EX-02 56 33 6 6 0 0 0 89 6 36
2011 EX-03 67 33 0 0 0 0 0 100 0 21

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 51 34 9 4 1 0 0 85 6 143
2017 EX-01 47 35 9 6 3 0 0 82 9 80
2017 EX-02 45 41 15 0 0 0 0 85 0 34
2017 EX-03 60 31 4 4 0 0 0 91 4 23
2014 EX 49 30 11 6 5 0 0 78 11 128
2014 EX-01 45 31 11 7 7 0 0 75 13 72
2014 EX-02 45 33 9 9 3 0 0 79 12 33
2014 EX-03 60 25 15 0 0 0 0 85 0 20

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 29 12 8 3 0 0 77 11 143
2017 EX-01 52 22 11 10 4 0 0 75 14 80
2017 EX-02 38 39 15 9 0 0 0 77 9 34
2017 EX-03 39 39 13 4 4 0 0 78 9 23
2014 EX 43 40 11 3 2 0 0 83 6 127
2014 EX-01 40 42 11 3 4 0 0 82 7 72
2014 EX-02 39 39 15 6 0 0 0 79 6 33
2014 EX-03 58 37 5 0 0 0 0 95 0 19
2011 EX 55 30 6 7 1 0 1 86 8 156
2011 EX-01 51 34 6 5 2 0 1 86 8 94
2011 EX-02 47 31 8 14 0 0 0 78 14 36
2011 EX-03 76 19 0 5 0 0 0 95 5 21

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 55 32 9 4 1 0 0 86 5 143
2017 EX-01 51 30 12 5 1 0 0 81 6 80
2017 EX-02 42 47 9 3 0 0 0 88 3 34
2017 EX-03 74 22 0 4 0 0 0 96 4 23
2014 EX 51 39 8 1 2 0 0 90 2 128
2014 EX-01 43 45 10 1 1 0 0 87 3 72
2014 EX-02 55 36 6 0 3 0 0 91 3 33
2014 EX-03 65 30 5 0 0 0 0 95 0 20
2011 EX 54 35 7 3 1 0 0 89 4 156
2011 EX-01 51 35 10 3 1 0 0 86 4 94
2011 EX-02 44 44 6 6 0 0 0 89 6 36
2011 EX-03 76 24 0 0 0 0 0 100 0 21
2008 EX 56 39 4 1 0 0 0 95 1 121
2008 EX-01 52 42 4 1 0 0 0 95 1 73
2008 EX-02 56 37 7 0 0 0 0 93 0 27
2008 EX-03 75 25 0 0 0 0 0 100 0 16

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 4 28 21 22 23 0 1 33 46 143
2017 EX-01 6 32 23 19 20 0 0 39 39 80
2017 EX-02 0 20 20 32 27 0 0 20 59 34
2017 EX-03 5 30 22 13 26 0 4 36 41 23
2014 EX 4 19 22 21 32 0 2 23 54 128
2014 EX-01 3 24 20 18 36 0 0 26 54 72
2014 EX-02 9 12 21 27 30 0 0 21 58 33
2014 EX-03 0 15 35 20 20 0 10 17 44 20
2011 EX 5 21 28 26 19 0 1 26 45 156
2011 EX-01 4 21 30 26 19 0 0 26 45 94
2011 EX-02 6 19 28 31 14 0 3 26 46 36
2011 EX-03 5 19 19 24 29 0 5 25 55 21
2008 EX 3 18 28 29 21 0 0 22 50 120
2008 EX-01 3 21 25 29 22 0 0 24 51 72
2008 EX-02 4 22 33 22 19 0 0 26 41 27
2008 EX-03 6 0 31 38 25 0 0 6 63 16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 9 18 52 15 4 0 1 20 28 143
2017 EX-01 6 19 54 16 5 0 0 21 25 80
2017 EX-02 15 29 44 7 6 0 0 13 44 34
2017 EX-03 9 4 61 26 0 0 0 26 13 23
2014 EX 14 20 49 15 2 0 1 17 34 128
2014 EX-01 20 22 39 15 1 0 1 17 43 72
2014 EX-02 9 9 64 15 3 0 0 18 18 33
2014 EX-03 0 30 55 15 0 0 0 15 30 20
2011 EX 6 37 42 10 6 0 0 15 43 156
2011 EX-01 6 40 37 10 6 0 0 16 47 94
2011 EX-02 8 36 47 6 3 0 0 8 44 36
2011 EX-03 0 33 48 14 5 0 0 19 33 21
2008 EX 7 31 47 12 2 1 0 13 39 121
2008 EX-01 7 36 40 15 1 1 0 17 43 73
2008 EX-02 11 30 48 11 0 0 0 11 41 27
2008 EX-03 0 19 75 0 6 0 0 6 19 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 4 19 41 26 8 1 1 35 23 142
2017 EX-01 5 16 42 26 9 0 1 36 21 80
2017 EX-02 3 26 32 29 7 0 3 37 30 34
2017 EX-03 0 22 52 17 4 5 0 22 23 23
2014 EX 5 15 40 28 12 0 0 40 20 127
2014 EX-01 10 15 43 25 7 0 0 32 25 71
2014 EX-02 0 18 30 39 12 0 0 52 18 33
2014 EX-03 0 10 40 25 25 0 0 50 10 20
2011 EX 8 15 28 30 17 1 0 48 23 156
2011 EX-01 9 19 29 29 13 2 0 42 28 94
2011 EX-02 11 17 28 33 11 0 0 44 28 36
2011 EX-03 0 0 33 33 33 0 0 67 0 21
2008 EX 2 12 23 41 20 0 2 62 14 121
2008 EX-01 3 14 23 36 22 0 3 59 17 73
2008 EX-02 4 11 33 41 11 0 0 52 15 27
2008 EX-03 0 0 13 63 25 0 0 88 0 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 8 28 42 17 5 1 0 22 36 142
2017 EX-01 9 21 44 22 4 0 0 25 30 80
2017 EX-02 9 36 37 12 6 0 0 18 45 33
2017 EX-03 4 39 34 13 4 5 0 18 46 23
2014 EX 23 34 31 10 2 1 0 12 57 127
2014 EX-01 25 35 32 7 0 1 0 7 61 72
2014 EX-02 24 36 27 9 3 0 0 12 61 33
2014 EX-03 5 32 32 26 5 0 0 32 37 19
2011 EX 20 27 30 14 9 0 0 23 47 156
2011 EX-01 19 30 29 13 10 0 0 22 49 94
2011 EX-02 28 19 31 19 3 0 0 22 47 36
2011 EX-03 10 33 33 14 10 0 0 24 43 21
2008 EX 12 30 31 21 6 0 0 26 42 121
2008 EX-01 10 33 32 22 4 0 0 26 42 73
2008 EX-02 15 26 30 19 11 0 0 30 41 27
2008 EX-03 25 25 25 19 6 0 0 25 50 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 9 34 42 11 2 1 0 13 44 142
2017 EX-01 7 36 45 11 0 0 0 11 44 80
2017 EX-02 20 26 36 12 6 0 0 17 47 34
2017 EX-03 0 39 43 9 4 5 0 14 41 23
2014 EX 18 34 40 7 1 0 0 8 52 127
2014 EX-01 23 32 38 6 1 0 0 7 55 72
2014 EX-02 16 38 44 3 0 0 0 3 53 32
2014 EX-03 5 30 45 20 0 0 0 20 35 20
2011 EX 17 31 40 9 3 0 0 12 48 156
2011 EX-01 19 29 40 7 4 0 0 12 48 94
2011 EX-02 17 39 36 8 0 0 0 8 56 36
2011 EX-03 14 33 38 14 0 0 0 14 48 21
2008 EX 14 40 29 17 0 0 0 17 55 121
2008 EX-01 16 37 33 14 0 0 0 14 53 73
2008 EX-02 7 56 22 15 0 0 0 15 63 27
2008 EX-03 19 25 25 31 0 0 0 31 44 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 16 22 42 14 4 0 1 18 39 143
2017 EX-01 18 22 41 15 3 0 1 18 41 80
2017 EX-02 27 20 32 15 6 0 0 20 48 34
2017 EX-03 0 22 56 13 4 0 4 18 23 23
2014 EX 17 29 38 12 3 0 2 15 47 128
2014 EX-01 25 22 38 8 4 0 3 13 48 72
2014 EX-02 9 42 30 18 0 0 0 18 52 33
2014 EX-03 5 35 40 15 5 0 0 20 40 20
2011 EX 27 28 33 8 5 0 0 13 54 156
2011 EX-01 30 23 33 6 7 0 0 14 53 94
2011 EX-02 25 36 33 6 0 0 0 6 61 36
2011 EX-03 19 33 33 14 0 0 0 14 52 21
2008 EX 14 35 36 10 2 0 3 13 50 121
2008 EX-01 19 33 30 10 3 0 5 13 55 73
2008 EX-02 7 37 44 11 0 0 0 11 44 27
2008 EX-03 6 38 38 13 6 0 0 19 44 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 6 26 34 26 7 0 1 33 32 141
2017 EX-01 10 21 35 24 9 0 1 33 32 80
2017 EX-02 3 23 38 27 9 0 0 36 26 34
2017 EX-03 0 41 23 36 0 0 0 36 41 22
2014 EX 4 19 40 26 10 0 1 36 23 128
2014 EX-01 6 18 42 25 8 0 1 34 24 72
2014 EX-02 3 18 42 24 12 0 0 36 21 33
2014 EX-03 0 30 25 30 15 0 0 45 30 20
2011 EX 3 12 33 31 20 0 1 52 15 156
2011 EX-01 3 11 30 32 23 0 1 56 14 94
2011 EX-02 6 14 42 28 11 0 0 39 19 36
2011 EX-03 0 14 29 43 14 0 0 57 14 21
2008 EX 10 16 36 27 11 0 0 38 26 121
2008 EX-01 15 14 32 32 8 0 0 40 29 73
2008 EX-02 0 30 44 19 7 0 0 26 30 27
2008 EX-03 6 6 31 31 25 0 0 56 13 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 12 32 41 11 4 0 1 15 44 143
2017 EX-01 14 29 39 16 1 0 1 18 43 80
2017 EX-02 12 39 41 3 6 0 0 9 50 34
2017 EX-03 4 35 43 9 9 0 0 17 39 23
2014 EX 18 34 39 8 2 0 0 9 52 128
2014 EX-01 18 36 37 7 1 0 0 8 54 72
2014 EX-02 24 36 30 9 0 0 0 9 61 33
2014 EX-03 5 25 55 10 5 0 0 15 30 20
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 71 22 2 3 1 0 1 94 4 143
2017 EX-01 70 23 1 3 1 0 2 95 4 80
2017 EX-02 73 15 7 6 0 0 0 87 6 34
2017 EX-03 74 26 0 0 0 0 0 100 0 23
2014 EX 77 11 2 5 2 0 2 91 8 128
2014 EX-01 81 10 1 4 1 0 3 93 5 72
2014 EX-02 70 15 3 6 3 0 3 88 9 33
2014 EX-03 80 10 0 10 0 0 0 90 10 20
2011 EX 76 15 2 4 1 0 1 92 6 156
2011 EX-01 77 15 2 4 1 0 1 92 5 94
2011 EX-02 67 22 3 6 3 0 0 89 8 36
2011 EX-03 86 5 0 5 0 0 5 95 5 21
2008 EX 64 20 7 5 2 0 2 86 7 121
2008 EX-01 63 19 7 7 1 0 3 85 8 73
2008 EX-02 67 19 11 0 4 0 0 85 4 27
2008 EX-03 75 19 6 0 0 0 0 94 0 16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 44 40 6 4 3 2 1 87 7 143
2017 EX-01 41 40 5 6 5 1 1 83 11 80
2017 EX-02 32 49 9 3 0 4 3 87 3 34
2017 EX-03 56 35 4 0 0 5 0 95 0 23
2014 EX 45 37 5 5 2 2 4 88 7 128
2014 EX-01 40 37 6 6 3 3 6 85 9 72
2014 EX-02 48 39 3 9 0 0 0 88 9 33
2014 EX-03 60 30 5 0 0 0 5 95 0 20

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 70 22 1 2 4 1 0 92 6 142
2017 EX-01 70 19 1 1 8 1 0 90 9 79
2017 EX-02 68 26 0 6 0 0 0 94 6 34
2017 EX-03 65 31 4 0 0 0 0 96 0 23
2014 EX 64 28 2 3 2 1 0 93 6 128
2014 EX-01 58 30 0 6 4 1 0 90 10 72
2014 EX-02 67 27 6 0 0 0 0 94 0 33
2014 EX-03 80 20 0 0 0 0 0 100 0 20

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 52 37 5 3 1 0 1 90 5 143
2017 EX-01 49 38 6 5 3 0 0 86 7 80
2017 EX-02 51 41 6 0 0 0 3 94 0 34
2017 EX-03 56 40 0 4 0 0 0 96 4 23
2014 EX 54 34 6 4 1 1 1 89 5 128
2014 EX-01 55 28 6 7 1 1 1 86 9 72
2014 EX-02 42 48 9 0 0 0 0 91 0 33
2014 EX-03 65 30 5 0 0 0 0 95 0 20
2011 EX 62 33 3 1 1 0 0 96 2 156
2011 EX-01 60 34 3 2 1 0 0 94 3 94
2011 EX-02 61 36 3 0 0 0 0 97 0 36
2011 EX-03 71 29 0 0 0 0 0 100 0 21
2008 EX 62 32 2 3 0 0 0 94 3 121
2008 EX-01 64 27 3 5 0 0 0 92 5 73
2008 EX-02 52 44 4 0 0 0 0 96 0 27
2008 EX-03 75 25 0 0 0 0 0 100 0 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 68 26 3 1 1 1 0 95 2 141
2017 EX-01 62 29 4 3 1 1 0 92 4 80
2017 EX-02 65 32 3 0 0 0 0 97 0 34
2017 EX-03 86 14 0 0 0 0 0 100 0 21
2014 EX 70 21 2 4 1 2 1 94 5 128
2014 EX-01 64 23 1 4 1 4 1 93 6 72
2014 EX-02 73 18 3 6 0 0 0 91 6 33
2014 EX-03 85 15 0 0 0 0 0 100 0 20
2011 EX 80 17 1 2 1 0 0 97 3 155
2011 EX-01 76 20 1 2 1 0 0 96 3 94
2011 EX-02 83 14 0 3 0 0 0 97 3 35
2011 EX-03 90 10 0 0 0 0 0 100 0 21
2008 EX 74 21 2 1 1 1 0 97 2 121
2008 EX-01 73 22 1 1 1 1 0 96 3 73
2008 EX-02 67 30 4 0 0 0 0 96 0 27
2008 EX-03 88 13 0 0 0 0 0 100 0 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 23 52 7 8 6 3 1 78 15 143
2017 EX-01 25 48 8 10 6 4 0 75 17 80
2017 EX-02 9 55 12 6 9 4 6 71 16 34
2017 EX-03 26 66 0 9 0 0 0 91 9 23
2014 EX 21 44 15 15 2 2 1 67 18 128
2014 EX-01 21 43 12 15 3 4 1 68 19 72
2014 EX-02 24 39 15 18 3 0 0 64 21 33
2014 EX-03 15 50 25 10 0 0 0 65 10 20

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 54 41 2 1 2 0 0 95 3 143
2017 EX-01 49 42 4 1 4 0 0 91 5 80
2017 EX-02 47 53 0 0 0 0 0 100 0 34
2017 EX-03 74 26 0 0 0 0 0 100 0 23
2014 EX 62 30 5 2 0 0 0 92 2 128
2014 EX-01 64 25 8 3 0 0 0 89 3 72
2014 EX-02 52 42 3 3 0 0 0 94 3 33
2014 EX-03 70 30 0 0 0 0 0 100 0 20
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 50 34 5 6 5 1 0 84 11 143
2017 EX-01 50 29 7 5 9 0 0 79 14 80
2017 EX-02 50 41 3 6 0 0 0 91 6 34
2017 EX-03 52 31 0 13 0 5 0 86 14 23
2014 EX 47 34 8 7 4 0 0 81 11 128
2014 EX-01 40 33 10 9 7 0 0 74 16 72
2014 EX-02 58 36 6 0 0 0 0 94 0 33
2014 EX-03 55 30 5 10 0 0 0 85 10 20
2011 EX 43 40 8 6 2 0 1 84 8 156
2011 EX-01 45 35 11 6 3 0 0 80 10 94
2011 EX-02 31 58 6 6 0 0 0 89 6 36
2011 EX-03 43 43 5 5 0 0 5 90 5 21
2008 EX 42 46 6 5 1 0 0 88 6 121
2008 EX-01 37 48 5 8 1 0 0 85 10 73
2008 EX-02 48 52 0 0 0 0 0 100 0 27
2008 EX-03 50 38 13 0 0 0 0 88 0 16

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 61 25 5 3 4 1 0 87 8 143
2017 EX-01 55 25 8 5 6 1 0 81 11 80
2017 EX-02 65 32 0 0 0 3 0 100 0 34
2017 EX-03 74 13 4 4 4 0 0 87 9 23
2014 EX 56 30 8 2 4 2 0 86 6 128
2014 EX-01 52 29 10 1 6 3 0 83 7 72
2014 EX-02 61 27 6 3 3 0 0 88 6 33
2014 EX-03 60 35 5 0 0 0 0 95 0 20
2011 EX 59 26 8 4 3 0 0 85 8 156
2011 EX-01 59 24 9 4 4 0 0 83 9 94
2011 EX-02 50 28 11 8 3 0 0 78 11 36
2011 EX-03 67 33 0 0 0 0 0 100 0 21
2008 EX 64 23 7 2 2 0 0 88 5 121
2008 EX-01 58 27 7 4 4 0 0 85 8 73
2008 EX-02 74 19 7 0 0 0 0 93 0 27
2008 EX-03 81 19 0 0 0 0 0 100 0 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 25 2 5 3 0 0 90 8 143
2017 EX-01 60 27 3 5 6 0 0 86 11 80
2017 EX-02 68 26 3 3 0 0 0 94 3 34
2017 EX-03 70 22 0 9 0 0 0 91 9 23
2014 EX 53 34 5 5 2 0 0 87 8 128
2014 EX-01 49 35 7 7 3 0 0 83 10 72
2014 EX-02 61 24 6 6 3 0 0 85 9 33
2014 EX-03 55 45 0 0 0 0 0 100 0 20
2011 EX 55 33 4 5 3 0 0 88 8 156
2011 EX-01 57 31 4 4 3 0 0 88 7 94
2011 EX-02 39 47 3 8 3 0 0 86 11 36
2011 EX-03 67 29 5 0 0 0 0 95 0 21
2008 EX 60 30 4 4 2 0 0 90 6 120
2008 EX-01 56 32 4 6 3 0 0 88 8 72
2008 EX-02 59 33 7 0 0 0 0 93 0 27
2008 EX-03 75 25 0 0 0 0 0 100 0 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 83 14 1 1 0 0 1 98 1 143
2017 EX-01 83 15 0 0 0 0 2 100 0 80
2017 EX-02 83 9 3 6 0 0 0 91 6 34
2017 EX-03 78 22 0 0 0 0 0 100 0 23
2014 EX 85 9 1 2 2 0 1 95 4 128
2014 EX-01 90 6 1 1 1 0 0 96 3 72
2014 EX-02 79 9 0 6 3 0 3 91 9 33
2014 EX-03 80 20 0 0 0 0 0 100 0 20
2011 EX 85 10 4 1 0 0 1 95 1 156
2011 EX-01 85 10 4 1 0 0 0 95 1 94
2011 EX-02 83 11 3 0 0 0 3 97 0 36
2011 EX-03 86 10 5 0 0 0 0 95 0 21
2008 EX 84 7 2 3 2 0 2 92 6 121
2008 EX-01 84 7 3 3 3 0 1 92 6 73
2008 EX-02 85 4 0 4 4 0 4 92 8 27
2008 EX-03 88 13 0 0 0 0 0 100 0 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 41 27 8 8 2 1 13 80 12 143
2017 EX-01 41 24 7 8 4 1 15 77 14 80
2017 EX-02 44 33 3 15 0 0 6 81 15 34
2017 EX-03 35 31 17 0 0 4 13 79 0 23
2014 EX 30 21 13 10 3 1 22 67 17 128
2014 EX-01 32 22 14 10 4 0 18 66 17 72
2014 EX-02 39 18 9 15 3 0 15 68 21 33
2014 EX-03 15 15 15 0 0 5 50 67 0 20
2011 EX 26 25 6 6 5 3 29 75 17 156
2011 EX-01 26 26 5 9 7 1 27 71 22 94
2011 EX-02 22 31 8 3 3 6 28 79 8 36
2011 EX-03 33 14 0 5 0 5 43 91 9 21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 63 24 6 3 3 0 1 88 6 143
2017 EX-01 66 18 6 5 5 0 0 84 10 80
2017 EX-02 62 32 6 0 0 0 0 94 0 34
2017 EX-03 56 31 4 4 0 0 4 91 5 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 67 21 4 4 4 1 0 88 8 143
2017 EX-01 70 13 4 5 8 1 0 84 13 80
2017 EX-02 65 29 6 0 0 0 0 94 0 34
2017 EX-03 60 35 0 4 0 0 0 96 4 23

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 63 23 6 4 4 0 0 85 8 143
2017 EX-01 66 17 7 2 8 0 0 83 10 80
2017 EX-02 56 29 9 6 0 0 0 85 6 34
2017 EX-03 56 35 0 9 0 0 0 91 9 23
2014 EX 59 27 8 3 3 0 0 85 6 128
2014 EX-01 52 31 9 3 6 0 0 82 8 72
2014 EX-02 64 24 6 6 0 0 0 88 6 33
2014 EX-03 75 15 10 0 0 0 0 90 0 20
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 38 38 6 8 3 5 2 82 12 139
2017 EX-01 38 39 6 6 4 4 3 82 11 78
2017 EX-02 21 48 6 12 3 7 3 77 17 33
2017 EX-03 54 27 5 9 0 5 0 85 10 22
2014 EX 34 40 10 7 3 2 3 79 10 122
2014 EX-01 27 41 11 6 6 5 5 75 13 66
2014 EX-02 39 39 12 6 0 0 3 81 6 33
2014 EX-03 45 40 5 10 0 0 0 85 10 20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 45 41 6 4 3 1 0 87 7 143
2017 EX-01 39 41 9 5 5 1 0 81 10 80
2017 EX-02 56 44 0 0 0 0 0 100 0 34
2017 EX-03 39 44 9 4 0 5 0 86 5 23
2014 EX 47 36 9 4 2 1 0 84 6 128
2014 EX-01 43 38 8 6 4 1 0 82 10 72
2014 EX-02 48 33 15 3 0 0 0 82 3 33
2014 EX-03 60 35 5 0 0 0 0 95 0 20
2011 EX 59 29 6 4 1 1 0 89 5 156
2011 EX-01 54 30 7 6 1 1 0 85 8 94
2011 EX-02 50 42 6 3 0 0 0 92 3 36
2011 EX-03 86 14 0 0 0 0 0 100 0 21

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 42 41 4 10 3 0 0 83 13 143
2017 EX-01 35 43 6 13 4 0 0 77 16 80
2017 EX-02 45 44 0 9 3 0 0 88 12 34
2017 EX-03 48 44 4 4 0 0 0 91 4 23
2014 EX 46 31 14 6 2 0 0 77 9 128
2014 EX-01 37 37 17 6 3 0 0 75 8 72
2014 EX-02 45 27 15 9 3 0 0 73 12 33
2014 EX-03 70 20 5 5 0 0 0 90 5 20
2011 EX 52 35 8 3 1 0 0 87 4 156
2011 EX-01 46 38 12 3 1 0 0 84 4 94
2011 EX-02 47 39 6 6 3 0 0 86 8 36
2011 EX-03 76 24 0 0 0 0 0 100 0 21
2008 EX 52 38 6 2 1 1 1 92 3 121
2008 EX-01 45 44 8 1 0 1 0 90 1 73
2008 EX-02 59 33 4 0 4 0 0 93 4 27
2008 EX-03 63 31 0 0 0 0 6 100 0 16

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 28 46 12 8 4 2 0 76 12 143
2017 EX-01 26 43 16 6 6 2 0 70 13 80
2017 EX-02 24 52 12 9 3 0 0 77 12 34
2017 EX-03 30 52 0 13 0 5 0 86 14 23
2014 EX 27 41 19 11 2 0 0 68 13 128
2014 EX-01 21 43 24 9 3 0 0 64 12 72
2014 EX-02 18 45 21 12 3 0 0 64 15 33
2014 EX-03 50 35 0 15 0 0 0 85 15 20
2011 EX 22 57 10 8 3 0 0 79 10 156
2011 EX-01 15 63 13 6 3 0 0 78 10 94
2011 EX-02 19 53 11 14 3 0 0 72 17 36
2011 EX-03 48 48 0 5 0 0 0 95 5 21
2008 EX 32 53 7 6 2 0 0 85 7 121
2008 EX-01 26 58 11 4 1 0 0 84 5 73
2008 EX-02 41 48 4 7 0 0 0 89 7 27
2008 EX-03 44 44 0 6 6 0 0 88 13 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 41 39 11 6 3 0 0 79 9 142
2017 EX-01 39 37 14 8 3 0 0 76 10 79
2017 EX-02 36 41 15 6 3 0 0 77 9 34
2017 EX-03 43 48 0 4 4 0 0 91 9 23
2014 EX 38 34 15 10 2 0 0 72 13 128
2014 EX-01 29 38 16 13 4 0 0 67 17 72
2014 EX-02 39 30 18 12 0 0 0 70 12 33
2014 EX-03 60 30 10 0 0 0 0 90 0 20
2011 EX 37 44 10 5 4 0 0 81 9 156
2011 EX-01 35 44 10 6 5 0 0 79 12 94
2011 EX-02 25 50 17 6 3 0 0 75 8 36
2011 EX-03 57 38 5 0 0 0 0 95 0 21
2008 EX 39 40 12 9 1 0 0 79 10 121
2008 EX-01 29 44 16 10 1 0 0 73 11 73
2008 EX-02 56 30 4 11 0 0 0 85 11 27
2008 EX-03 56 38 0 6 0 0 0 94 6 16

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 24 45 14 11 4 0 0 70 16 141
2017 EX-01 22 41 19 14 4 0 0 63 18 80
2017 EX-02 24 48 13 9 6 0 0 72 15 33
2017 EX-03 18 64 5 9 5 0 0 82 14 22
2014 EX 26 48 12 11 3 0 0 74 14 128
2014 EX-01 14 54 15 11 5 0 0 68 16 72
2014 EX-02 36 42 6 15 0 0 0 79 15 33
2014 EX-03 50 35 10 5 0 0 0 85 5 20
2011 EX 31 51 8 8 1 1 0 82 10 156
2011 EX-01 30 50 10 7 2 1 0 81 10 94
2011 EX-02 25 50 11 14 0 0 0 75 14 36
2011 EX-03 38 57 0 5 0 0 0 95 5 21
2008 EX 33 52 7 6 2 0 0 85 8 121
2008 EX-01 30 51 11 7 1 0 0 81 8 73
2008 EX-02 41 52 0 4 4 0 0 93 7 27
2008 EX-03 31 63 0 0 6 0 0 94 6 16
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 34 44 12 9 1 0 0 78 11 143
2017 EX-01 32 43 12 10 3 0 0 75 13 80
2017 EX-02 38 48 9 6 0 0 0 85 6 34
2017 EX-03 31 39 17 13 0 0 0 69 13 23
2014 EX 33 48 12 5 2 0 0 82 6 128
2014 EX-01 29 51 14 3 3 0 0 80 6 72
2014 EX-02 33 45 15 6 0 0 0 79 6 33
2014 EX-03 40 50 0 10 0 0 0 90 10 20
2011 EX 39 47 9 4 1 0 0 87 4 156
2011 EX-01 38 43 13 5 1 0 0 81 6 94
2011 EX-02 28 64 6 3 0 0 0 92 3 36
2011 EX-03 52 48 0 0 0 0 0 100 0 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 64 32 4 0 0 1 0 96 0 143
2017 EX-01 65 31 3 0 0 1 0 97 0 80
2017 EX-02 62 35 3 0 0 0 0 97 0 34
2017 EX-03 60 31 9 0 0 0 0 91 0 23
2014 EX 60 37 2 0 1 0 0 97 1 128
2014 EX-01 58 37 3 0 1 0 0 96 1 72
2014 EX-02 58 39 3 0 0 0 0 97 0 33
2014 EX-03 65 35 0 0 0 0 0 100 0 20
2011 EX 62 31 5 1 0 0 0 94 1 156
2011 EX-01 59 32 9 1 0 0 0 90 1 94
2011 EX-02 61 36 0 3 0 0 0 97 3 36
2011 EX-03 71 29 0 0 0 0 0 100 0 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 56 37 3 4 1 0 0 93 4 143
2017 EX-01 52 40 4 3 1 0 0 92 4 80
2017 EX-02 50 45 0 6 0 0 0 94 6 34
2017 EX-03 65 26 4 4 0 0 0 91 4 23
2014 EX 68 20 5 4 2 1 0 89 6 128
2014 EX-01 61 24 7 4 3 1 0 86 7 72
2014 EX-02 73 18 3 6 0 0 0 91 6 33
2014 EX-03 80 15 5 0 0 0 0 95 0 20
2011 EX 62 28 4 3 1 3 0 92 4 156
2011 EX-01 56 32 3 4 1 3 0 91 5 94
2011 EX-02 61 31 6 3 0 0 0 92 3 36
2011 EX-03 76 14 5 0 0 5 0 95 0 21
2008 EX 66 28 4 2 0 0 0 94 2 121
2008 EX-01 63 30 5 1 0 0 0 93 1 73
2008 EX-02 67 30 0 4 0 0 0 96 4 27
2008 EX-03 88 6 6 0 0 0 0 94 0 16

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 54 32 8 4 1 0 0 87 5 142
2017 EX-01 48 36 9 4 3 0 0 85 7 80
2017 EX-02 54 33 13 0 0 0 0 87 0 33
2017 EX-03 65 26 0 9 0 0 0 91 9 23
2014 EX 58 31 9 2 1 0 0 88 3 128
2014 EX-01 54 31 13 1 1 0 0 85 3 72
2014 EX-02 58 30 6 6 0 0 0 88 6 33
2014 EX-03 65 35 0 0 0 0 0 100 0 20
2011 EX 40 40 13 4 2 1 0 81 6 156
2011 EX-01 35 41 16 4 2 1 0 77 6 94
2011 EX-02 33 44 14 6 3 0 0 78 8 36
2011 EX-03 57 38 5 0 0 0 0 95 0 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 24 21 12 6 6 7 24 65 17 142
2017 EX-01 19 20 14 10 8 8 21 55 25 79
2017 EX-02 29 26 6 0 6 10 23 83 9 34
2017 EX-03 22 22 17 4 0 4 30 67 7 23
2014 EX 28 18 13 9 6 4 22 62 21 128
2014 EX-01 22 17 11 11 10 6 23 55 30 72
2014 EX-02 33 24 12 9 3 3 15 70 15 33
2014 EX-03 40 15 15 5 0 0 25 73 7 20
2011 EX 31 16 13 8 4 10 18 65 17 156
2011 EX-01 28 18 12 7 5 13 17 65 18 94
2011 EX-02 31 6 25 11 0 8 19 50 15 36
2011 EX-03 38 24 5 5 10 0 19 76 18 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 30 2 3 1 0 1 94 4 143
2017 EX-01 61 30 1 3 3 0 2 94 5 80
2017 EX-02 58 30 6 6 0 0 0 88 6 34
2017 EX-03 60 40 0 0 0 0 0 100 0 23
2014 EX 62 23 5 8 1 0 2 86 9 128
2014 EX-01 65 21 6 6 1 0 1 88 7 72
2014 EX-02 52 27 3 15 0 0 3 81 16 33
2014 EX-03 70 25 0 5 0 0 0 95 5 20

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 65 23 4 4 0 3 1 92 4 143
2017 EX-01 67 22 6 3 0 0 2 91 3 80
2017 EX-02 59 26 3 9 0 3 0 88 9 34
2017 EX-03 60 26 0 0 0 13 0 100 0 23
2014 EX 69 19 5 2 1 3 2 92 2 128
2014 EX-01 70 17 4 3 1 6 0 91 4 72
2014 EX-02 61 27 6 0 0 0 6 94 0 33
2014 EX-03 85 10 5 0 0 0 0 95 0 20
2011 EX 81 15 3 0 0 1 1 97 0 156
2011 EX-01 80 17 2 0 0 1 0 98 0 94
2011 EX-02 81 11 6 0 0 0 3 94 0 36
2011 EX-03 86 14 0 0 0 0 0 100 0 21
2008 EX 71 21 5 2 1 1 0 93 3 121
2008 EX-01 77 16 4 1 0 1 0 94 1 73
2008 EX-02 63 33 0 4 0 0 0 96 4 27
2008 EX-03 69 19 13 0 0 0 0 88 0 16

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 38 33 13 13 4 1 0 71 17 142
2017 EX-01 32 30 16 16 5 0 0 63 21 79
2017 EX-02 35 42 9 15 0 0 0 77 15 34
2017 EX-03 47 31 9 4 4 4 0 82 9 23
2014 EX 38 45 8 6 2 1 0 84 9 128
2014 EX-01 36 42 7 9 4 1 0 79 14 72
2014 EX-02 33 48 15 3 0 0 0 82 3 33
2014 EX-03 60 40 0 0 0 0 0 100 0 20
2011 EX 46 41 8 5 1 0 0 86 6 155
2011 EX-01 45 39 9 6 1 0 0 84 8 93
2011 EX-02 36 50 8 6 0 0 0 86 6 36
2011 EX-03 57 38 5 0 0 0 0 95 0 21
2008 EX 41 46 9 3 0 0 0 88 3 121
2008 EX-01 38 48 12 1 0 0 0 86 1 73
2008 EX-02 44 48 0 7 0 0 0 93 7 27
2008 EX-03 50 38 6 6 0 0 0 88 6 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 40 26 11 14 6 0 4 69 20 141
2017 EX-01 38 27 13 17 6 0 0 64 23 79
2017 EX-02 49 27 3 15 3 0 3 78 19 33
2017 EX-03 30 22 17 4 9 0 17 63 16 23
2014 EX 40 27 14 9 7 1 2 69 17 128
2014 EX-01 39 25 13 8 13 1 1 65 22 72
2014 EX-02 39 30 15 15 0 0 0 70 15 33
2014 EX-03 45 25 20 5 0 0 5 74 5 20
2011 EX 43 28 15 6 6 1 1 72 12 156
2011 EX-01 41 32 12 6 6 0 2 75 13 94
2011 EX-02 33 22 25 11 8 0 0 56 19 36
2011 EX-03 57 24 14 0 0 5 0 85 0 21
2008 EX 33 35 16 8 6 0 3 69 15 120
2008 EX-01 29 37 16 11 4 0 3 68 15 73
2008 EX-02 33 44 11 4 7 0 0 78 11 27
2008 EX-03 47 20 20 7 7 0 0 67 13 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 42 43 8 6 1 1 0 85 7 143
2017 EX-01 36 45 9 6 3 1 0 82 9 80
2017 EX-02 42 47 6 6 0 0 0 88 6 34
2017 EX-03 52 35 9 4 0 0 0 87 4 23

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 48 37 8 3 1 2 0 87 5 143
2017 EX-01 49 34 7 6 3 1 0 84 9 80
2017 EX-02 48 47 6 0 0 0 0 94 0 34
2017 EX-03 34 44 17 0 0 5 0 82 0 23
2014 EX 54 31 9 2 1 2 0 87 3 128
2014 EX-01 50 27 14 3 1 4 0 81 4 72
2014 EX-02 61 33 3 3 0 0 0 94 3 33
2014 EX-03 60 35 5 0 0 0 0 95 0 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 50 39 7 2 2 0 0 89 4 143
2017 EX-01 50 34 10 4 3 0 0 84 6 80
2017 EX-02 45 52 3 0 0 0 0 97 0 34
2017 EX-03 52 40 4 0 4 0 0 91 4 23
2014 EX 54 31 12 1 2 1 0 86 2 128
2014 EX-01 46 34 14 1 3 1 0 82 4 72
2014 EX-02 58 33 9 0 0 0 0 91 0 33
2014 EX-03 75 15 10 0 0 0 0 90 0 20
2011 EX 56 36 6 1 0 1 0 93 1 156
2011 EX-01 56 36 6 0 0 1 0 94 0 94
2011 EX-02 47 39 11 3 0 0 0 86 3 36
2011 EX-03 67 33 0 0 0 0 0 100 0 21

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 60 34 1 3 1 0 0 94 5 143
2017 EX-01 60 32 2 4 3 0 0 91 6 80
2017 EX-02 53 47 0 0 0 0 0 100 0 34
2017 EX-03 61 30 0 9 0 0 0 91 9 23
2014 EX 64 30 5 0 2 0 0 94 2 128
2014 EX-01 61 29 7 0 3 0 0 90 3 72
2014 EX-02 61 39 0 0 0 0 0 100 0 33
2014 EX-03 80 15 5 0 0 0 0 95 0 20
2011 EX 67 28 4 1 0 0 0 95 1 156
2011 EX-01 62 31 6 1 0 0 0 93 1 94
2011 EX-02 67 31 3 0 0 0 0 97 0 36
2011 EX-03 90 10 0 0 0 0 0 100 0 21
2008 EX 70 26 3 0 1 0 0 96 1 121
2008 EX-01 68 27 4 0 0 0 0 96 0 73
2008 EX-02 67 30 0 0 4 0 0 96 4 27
2008 EX-03 81 13 6 0 0 0 0 94 0 16

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 54 30 9 4 3 0 0 84 7 143
2017 EX-01 50 30 11 5 4 0 0 80 9 80
2017 EX-02 53 32 9 6 0 0 0 85 6 34
2017 EX-03 60 30 5 0 4 0 0 91 4 23
2014 EX 52 34 9 4 2 0 0 86 5 128
2014 EX-01 40 42 11 4 3 0 0 82 7 72
2014 EX-02 52 36 6 6 0 0 0 88 6 33
2014 EX-03 85 10 5 0 0 0 0 95 0 20
2011 EX 58 28 10 3 1 0 0 85 4 156
2011 EX-01 55 28 13 3 1 0 0 83 4 94
2011 EX-02 47 33 11 6 3 0 0 81 8 36
2011 EX-03 76 24 0 0 0 0 0 100 0 21

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 52 33 8 5 1 0 0 85 6 143
2017 EX-01 48 32 11 7 1 0 0 80 9 80
2017 EX-02 53 35 9 3 0 0 0 88 3 34
2017 EX-03 52 44 0 0 4 0 0 96 4 23
2014 EX 52 33 11 2 2 0 0 85 4 128
2014 EX-01 43 39 14 1 3 0 0 82 4 72
2014 EX-02 52 33 9 6 0 0 0 85 6 33
2014 EX-03 80 15 5 0 0 0 0 95 0 20
2011 EX 59 32 5 4 0 0 0 91 4 156
2011 EX-01 54 35 7 3 0 0 0 89 3 94
2011 EX-02 56 33 3 8 0 0 0 89 8 36
2011 EX-03 76 24 0 0 0 0 0 100 0 21
2008 EX 65 23 9 2 0 0 0 88 2 121
2008 EX-01 59 27 11 3 0 0 0 86 3 73
2008 EX-02 67 26 4 4 0 0 0 93 4 27
2008 EX-03 88 6 6 0 0 0 0 94 0 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 47 24 12 9 4 3 1 74 14 142
2017 EX-01 45 19 13 15 5 3 0 66 21 79
2017 EX-02 48 35 9 3 3 0 3 85 6 34
2017 EX-03 43 26 17 0 4 9 0 76 5 23
2014 EX 49 22 16 6 5 2 1 73 11 128
2014 EX-01 42 23 21 6 6 3 0 67 11 72
2014 EX-02 52 21 12 6 6 0 3 75 13 33
2014 EX-03 70 20 5 5 0 0 0 90 5 20
2011 EX 47 23 16 8 3 3 0 72 11 156
2011 EX-01 46 24 14 10 3 3 0 73 13 94
2011 EX-02 36 25 28 6 6 0 0 61 11 36
2011 EX-03 62 14 10 5 0 10 0 84 5 21
2008 EX 52 24 13 6 0 4 1 80 6 121
2008 EX-01 49 23 18 3 0 5 1 78 3 73
2008 EX-02 48 33 7 11 0 0 0 81 11 27
2008 EX-03 75 6 6 6 0 6 0 87 7 16
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EX 41 35 24 143
2017 EX-01 39 36 25 80
2017 EX-02 49 30 20 34
2017 EX-03 39 34 26 23
2014 EX 46 25 29 128
2014 EX-01 47 23 29 72
2014 EX-02 45 27 27 33
2014 EX-03 45 25 30 20
2011 EX 38 40 22 156
2011 EX-01 39 41 19 94
2011 EX-02 44 31 25 36
2011 EX-03 29 43 29 21

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EX 27 34 29 3 0 7 59
2017 EX-01 19 29 39 3 0 10 31
2017 EX-02 35 47 18 0 0 0 17
2014 EX 20 49 25 2 9999 3 59
2014 EX-01 12 53 26 3 9999 6 34
2014 EX-02 33 40 27 0 9999 0 15
2011 EX 25 37 33 0 9999 5 60
2011 EX-01 19 41 35 0 9999 5 37
2011 EX-02 38 38 25 0 9999 0 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 14 86 143
2017 EX-01 17 83 80
2017 EX-03 22 78 23
2014 EX 9 91 128
2014 EX-01 11 89 72

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EX 50 20
2017 EX-01 54 13
2014 EX 75 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EX 40 20
2017 EX-01 46 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EX 0 20
2017 EX-01 0 13
2014 EX 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EX-01 0 13
2014 EX 0 12

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EX 0 20
2017 EX-01 0 13
2014 EX 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EX 69 20
2017 EX-01 61 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EX 25 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EX 55 20
2017 EX-01 54 13
2014 EX 42 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EX 41 20
2017 EX-01 54 13
2014 EX 42 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EX 41 20
2017 EX-01 47 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EX 64 20
2017 EX-01 68 13
2014 EX 67 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EX 54 20
2017 EX-01 61 13
2014 EX 58 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EX 0 20
2017 EX-01 0 13
2014 EX 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EX 46 20
2017 EX-01 47 13
2014 EX 50 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EX 30 20

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EX-01 0 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EX 60 20
2017 EX-01 70 13
2014 EX 50 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EX 40 20
2017 EX-01 46 13
2014 EX 58 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EX 40 20
2017 EX-01 53 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EX 25 20

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EX 30 20

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EX-01 0 12
2014 EX 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EX 31 19
2014 EX 55 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EX-01 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EX 53 19
2014 EX 64 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EX 0 19
2017 EX-01 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 85 15 20
2017 EX-01 92 8 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 36 22 14 6 2 16 4 73 10 143
2017 EX-01 32 20 15 7 4 17 5 67 13 80
2017 EX-02 35 29 15 0 0 19 3 81 0 34
2017 EX-03 35 26 13 13 0 13 0 70 15 23
2014 EX 36 23 11 5 3 16 5 75 11 128
2014 EX-01 28 22 13 6 6 21 6 68 15 72
2014 EX-02 42 30 6 9 0 6 6 83 10 33
2014 EX-03 50 15 15 0 0 15 5 81 0 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 49 33 7 3 2 4 1 87 5 140
2017 EX-01 47 29 10 4 4 4 1 81 8 78
2017 EX-02 46 45 3 0 0 3 3 97 0 33
2017 EX-03 44 39 4 4 0 8 0 90 5 23
2014 EX 42 34 15 2 2 5 0 80 4 128
2014 EX-01 35 33 21 1 3 7 0 73 4 72
2014 EX-02 48 39 3 6 0 3 0 91 6 33
2014 EX-03 55 30 15 0 0 0 0 85 0 20
2011 EX 46 40 10 1 0 3 0 88 1 155
2011 EX-01 44 40 11 1 0 4 0 88 1 93
2011 EX-02 44 36 17 3 0 0 0 81 3 36
2011 EX-03 52 48 0 0 0 0 0 100 0 21
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 10 13 1 3 1 1 71 80 15 143
2017 EX-01 12 15 0 4 1 1 66 85 15 80
2017 EX-02 9 15 0 6 0 0 71 80 20 34
2017 EX-03 9 4 9 0 0 0 78 60 0 23
2014 EX 8 11 5 2 0 0 74 72 6 128
2014 EX-01 8 8 6 1 0 0 77 70 6 72
2014 EX-02 6 21 0 3 0 0 70 90 10 33
2014 EX-03 10 5 15 0 0 0 70 50 0 20
2011 EX 13 17 3 0 0 1 67 90 0 156
2011 EX-01 16 22 5 0 0 1 55 88 0 94
2011 EX-02 11 8 0 0 0 0 81 100 0 36
2011 EX-03 5 10 0 0 0 0 86 100 0 21
2008 EX 12 12 4 2 1 2 69 78 8 121
2008 EX-01 11 14 4 3 1 1 66 75 13 73
2008 EX-02 15 11 7 0 0 0 67 78 0 27
2008 EX-03 13 6 0 0 0 0 81 100 0 16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 18 19 15 7 2 14 25 61 14 141
2017 EX-01 20 20 15 5 3 15 22 63 13 80
2017 EX-02 15 15 12 19 0 17 22 50 30 32
2017 EX-03 9 17 22 0 0 13 40 55 0 23
2014 EX 13 20 12 4 2 13 36 65 12 128
2014 EX-01 14 22 8 1 4 15 35 72 11 72
2014 EX-02 18 15 18 6 0 6 36 58 11 33
2014 EX-03 5 15 15 10 0 15 40 44 22 20
2011 EX 16 27 14 5 1 12 25 68 9 155
2011 EX-01 16 29 17 5 1 13 19 66 9 94
2011 EX-02 9 11 17 6 3 17 37 44 19 35
2011 EX-03 33 33 0 0 0 5 29 100 0 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 14 14 3 0 0 1 68 89 0 142
2017 EX-01 18 15 5 0 0 1 61 87 0 79
2017 EX-02 15 17 0 0 0 0 68 100 0 34
2017 EX-03 4 9 4 0 0 0 83 75 0 23
2014 EX 12 6 5 1 0 0 75 75 3 128
2014 EX-01 9 7 4 0 0 0 80 80 0 72
2014 EX-02 18 6 3 3 0 0 70 80 10 33
2014 EX-03 15 5 15 0 0 0 65 57 0 20
2011 EX 19 11 4 1 2 1 62 82 7 156
2011 EX-01 26 11 4 1 2 2 54 83 7 94
2011 EX-02 6 14 6 0 3 0 72 70 10 36
2011 EX-03 10 10 0 0 0 0 81 100 0 21
2008 EX 14 12 1 1 0 4 68 94 3 121
2008 EX-01 12 15 1 0 0 5 66 95 0 73
2008 EX-02 15 15 0 4 0 0 67 89 11 27
2008 EX-03 25 0 0 0 0 0 75 100 0 16

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 19 18 1 1 1 1 59 93 4 143
2017 EX-01 21 21 1 1 1 1 53 92 5 80
2017 EX-02 20 20 0 0 0 0 59 100 0 34
2017 EX-03 13 4 4 0 0 4 74 79 0 23
2014 EX 11 6 6 1 1 2 74 67 7 128
2014 EX-01 6 6 6 0 1 1 80 63 7 72
2014 EX-02 21 3 3 3 0 3 67 80 10 33
2014 EX-03 10 10 15 0 0 0 65 57 0 20
2011 EX 22 13 5 0 0 1 59 87 0 156
2011 EX-01 28 13 6 0 0 2 51 86 0 94
2011 EX-02 8 17 6 0 0 0 69 82 0 36
2011 EX-03 14 10 0 0 0 0 76 100 0 21
2008 EX 23 9 3 1 1 2 61 87 4 121
2008 EX-01 22 11 4 1 0 1 60 86 4 73
2008 EX-02 19 11 4 0 4 0 63 80 10 27
2008 EX-03 44 0 0 0 0 0 56 100 0 16
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 41 18 9 2 1 25 4 83 4 143
2017 EX-01 41 15 10 4 0 24 6 80 6 80
2017 EX-02 35 23 12 0 0 27 3 83 0 34
2017 EX-03 39 26 4 0 4 26 0 88 6 23
2014 EX 31 19 13 1 2 27 9 77 4 128
2014 EX-01 24 17 15 0 1 33 10 71 2 72
2014 EX-02 42 21 9 3 3 12 9 81 8 33
2014 EX-03 35 20 5 0 0 35 5 92 0 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 54 33 6 1 1 4 1 92 2 141
2017 EX-01 52 33 6 2 1 5 1 90 3 79
2017 EX-02 49 42 3 0 0 3 3 97 0 33
2017 EX-03 56 26 13 0 0 5 0 86 0 23
2014 EX 45 28 16 2 2 7 1 79 3 128
2014 EX-01 36 28 21 1 1 11 1 73 3 72
2014 EX-02 55 24 15 3 3 0 0 79 6 33
2014 EX-03 55 35 5 0 0 5 0 95 0 20
2011 EX 56 36 4 1 0 3 0 95 1 156
2011 EX-01 54 37 5 0 0 3 0 95 0 94
2011 EX-02 50 39 6 3 0 3 0 91 3 36
2011 EX-03 67 33 0 0 0 0 0 100 0 21
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 36 27 19 9 7 0 2 65 16 142
2017 EX-01 35 28 23 8 5 0 1 64 13 79
2017 EX-02 35 29 17 9 10 0 0 64 19 34
2017 EX-03 44 21 4 13 9 0 9 71 24 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 4 19 34 23 20 0 0 23 43 143
2017 EX-01 3 24 30 26 18 0 0 26 44 80
2017 EX-02 3 9 48 12 29 0 0 12 41 34
2017 EX-03 4 22 26 26 22 0 0 26 47 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 6 24 39 20 12 0 0 29 31 143
2017 EX-01 5 22 45 15 13 0 0 27 28 80
2017 EX-02 6 23 30 26 15 0 0 29 41 34
2017 EX-03 4 22 39 26 8 0 0 26 34 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 9 22 29 29 11 0 0 31 40 141
2017 EX-01 11 19 31 30 9 0 0 31 39 78
2017 EX-02 9 20 26 27 17 0 0 29 45 34
2017 EX-03 4 22 30 34 9 0 0 26 43 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 10 32 24 19 15 0 1 42 34 143
2017 EX-01 6 40 23 20 11 0 0 46 31 80
2017 EX-02 6 32 23 19 20 0 0 38 39 34
2017 EX-03 26 9 21 17 22 0 4 37 41 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 10 23 35 17 15 0 0 33 32 143
2017 EX-01 10 21 33 17 19 0 0 31 36 80
2017 EX-02 6 30 38 20 6 0 0 36 26 34
2017 EX-03 17 13 39 13 17 0 0 31 30 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 34 36 23 5 2 0 0 70 7 143
2017 EX-01 34 35 24 4 4 0 0 69 7 80
2017 EX-02 24 38 29 9 0 0 0 62 9 34
2017 EX-03 44 34 17 4 0 0 0 78 4 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 11 42 28 13 5 0 0 53 18 143
2017 EX-01 12 44 23 14 7 0 0 56 22 80
2017 EX-02 9 42 35 12 3 0 0 51 15 34
2017 EX-03 9 35 39 17 0 0 0 44 17 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 32 35 21 6 6 0 0 67 13 143
2017 EX-01 32 30 20 7 11 0 0 62 18 80
2017 EX-02 26 41 27 6 0 0 0 67 6 34
2017 EX-03 35 39 17 9 0 0 0 74 9 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 17 32 32 11 7 1 0 49 18 143
2017 EX-01 19 29 36 9 8 0 0 48 16 80
2017 EX-02 20 30 26 15 6 3 0 52 21 34
2017 EX-03 4 40 31 17 9 0 0 44 26 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 63 27 9 1 0 1 0 91 1 143
2017 EX-01 61 30 9 0 0 0 0 91 0 80
2017 EX-02 61 26 10 0 0 3 0 90 0 34
2017 EX-03 70 17 9 4 0 0 0 87 4 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 82 10 5 2 1 0 0 91 4 143
2017 EX-01 81 9 4 4 3 0 0 90 7 80
2017 EX-02 77 17 6 0 0 0 0 94 0 34
2017 EX-03 87 4 9 0 0 0 0 91 0 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 66 28 5 1 1 0 0 94 1 143
2017 EX-01 64 30 5 0 1 0 0 94 1 80
2017 EX-02 56 38 6 0 0 0 0 94 0 34
2017 EX-03 83 9 4 4 0 0 0 91 4 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 73 15 6 2 4 0 0 89 6 143
2017 EX-01 72 14 6 3 5 0 0 86 8 80
2017 EX-02 68 23 9 0 0 0 0 91 0 34
2017 EX-03 87 4 0 4 4 0 0 91 9 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 43 34 15 5 3 0 0 77 8 143
2017 EX-01 42 34 14 6 4 0 0 76 10 80
2017 EX-02 41 33 23 3 0 0 0 74 3 34
2017 EX-03 39 39 13 4 4 0 0 78 9 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 66 20 9 4 0 0 1 87 4 143
2017 EX-01 75 12 6 5 0 0 1 89 5 80
2017 EX-02 59 26 12 3 0 0 0 85 3 34
2017 EX-03 43 39 13 4 0 0 0 83 4 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 83 13 1 2 1 0 0 96 3 143
2017 EX-01 81 15 1 1 1 0 0 96 3 80
2017 EX-02 83 15 0 3 0 0 0 97 3 34
2017 EX-03 96 0 0 4 0 0 0 96 4 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 62 26 7 3 1 0 0 89 4 143
2017 EX-01 58 30 10 2 0 0 0 88 2 80
2017 EX-02 65 26 0 6 3 0 0 91 9 34
2017 EX-03 69 22 5 4 0 0 0 91 4 23

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 4 23 48 20 4 0 0 28 25 142
2017 EX-01 4 25 45 22 4 0 0 29 26 80
2017 EX-02 3 23 50 17 6 0 0 26 23 34
2017 EX-03 5 19 50 23 5 0 0 23 27 22

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 7 26 50 13 4 0 0 18 33 143
2017 EX-01 6 30 46 15 3 0 0 18 36 80
2017 EX-02 9 23 56 9 3 0 0 12 32 34
2017 EX-03 9 22 47 17 5 0 0 22 31 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 20 52 18 6 1 2 0 74 8 143
2017 EX-01 25 45 21 5 3 1 0 71 8 80
2017 EX-02 15 62 12 12 0 0 0 77 12 34
2017 EX-03 9 61 17 4 0 8 0 76 5 23

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 24 45 16 8 4 1 0 71 13 143
2017 EX-01 27 36 16 10 8 3 0 65 18 80
2017 EX-02 21 61 17 0 0 0 0 83 0 34
2017 EX-03 21 48 17 13 0 0 0 69 13 23
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 8 92 143
2014 EX 6 94 128
2014 EX-01 7 93 72

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EX 82 18 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 36 31 17 6 2 7 0 39 61 143
2017 EX-01 36 30 15 9 2 8 0 39 61 80
2017 EX-02 26 38 23 3 4 6 0 28 72 34
2017 EX-03 52 22 17 0 0 9 0 57 43 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EX 4 81
2017 EX-01 4 45
2017 EX-02 4 23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 9 81
2017 EX-01 11 45
2017 EX-02 10 23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EX 5 81
2017 EX-01 4 45
2017 EX-02 9 23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EX 40 81
2017 EX-01 55 45
2017 EX-02 23 23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EX 2 81
2017 EX-01 2 45
2017 EX-02 4 23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EX 62 81
2017 EX-01 47 45
2017 EX-02 74 23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EX 37 49 8 3 1 3 79
2017 EX-01 30 58 7 0 2 2 43
2017 EX-02 39 43 8 4 0 6 23

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 14 20 12 14 11 0 28 48 34 81
2017 EX-01 13 11 11 18 18 0 29 34 51 45
2017 EX-02 13 36 13 13 4 0 21 62 22 23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EX 4 7 17 15 19 2 35 18 55 81
2017 EX-01 4 4 16 16 20 4 35 14 60 45
2017 EX-02 0 17 21 17 14 0 30 24 45 23
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