2017 Public Service Employee Survey Results for Transport Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 27 51 6 15 2 0 0 77 16 61
2017 Federal regulators 18 49 6 17 10 0 0 67 27 576
2017 Compliance, inspection and enforcement 22 51 6 14 7 0 0 73 21 687
2017 Communications or public affairs 40 44 3 12 2 0 0 84 14 106
2017 Access to information and privacy 38 50 6 6 0 0 0 88 6 16
2017 Security 21 54 6 12 6 0 0 76 18 161
2017 Science and technology 26 49 6 11 8 0 0 75 18 109
2017 Legal services 24 48 6 6 16 0 0 72 22 17
2017 Administration and operations 45 42 5 7 2 0 0 86 9 543
2017 Human resources 37 46 6 8 3 0 0 83 11 161
2017 Financial management 55 34 4 6 1 0 0 90 7 194
2017 Procurement 39 52 5 5 0 0 0 91 5 21
2017 Real property 36 53 5 3 3 0 0 89 6 36
2017 Information management 40 41 5 11 3 0 0 81 14 93
2017 Information technology 42 45 1 8 4 0 0 87 12 148
2017 Internal audit 36 64 0 0 0 0 0 100 0 20
2017 Evaluation 39 52 5 4 0 0 0 91 4 21
2017 Data sciences 26 54 10 8 3 0 0 80 10 39
2017 Policy 30 49 6 11 4 0 0 79 15 310
2017 Project management 30 55 4 7 3 0 0 85 11 148
2017 Other services to the public 27 49 2 16 6 0 0 76 22 71
2017 None of the above 27 47 9 13 5 0 0 73 18 284
2014 Client contact centre 34 45 6 13 0 2 0 81 13 57
2014 Federal regulators 19 45 7 17 11 0 0 64 28 565
2014 Compliance, inspection and enforcement 18 49 10 16 7 1 0 67 23 574
2014 Communications or public affairs 34 51 5 9 2 0 0 85 10 108
2014 Access to information and privacy 48 42 5 5 0 0 0 90 5 19
2014 Security 26 46 8 15 5 0 0 72 20 207
2014 Science and technology 24 55 9 8 3 0 0 79 11 105
2014 Legal services 35 59 0 6 0 0 0 94 6 15
2014 Administration and operations 45 42 4 6 3 0 0 88 9 538
2014 Human resources 43 51 2 4 0 0 0 94 4 165
2014 Financial management 59 35 2 3 0 0 0 94 3 170
2014 Procurement 57 35 3 0 5 0 0 92 5 23
2014 Real property 54 34 0 9 4 0 0 87 13 50
2014 Materiel management 32 38 11 10 10 0 0 70 20 10
2014 Information management 50 42 0 6 2 0 0 92 8 107
2014 Information technology 52 37 2 7 3 0 0 88 10 130
2014 Internal audit 45 33 9 13 0 0 0 78 13 22
2014 Evaluation 32 30 16 21 0 0 0 62 21 29
2014 Other services to the public 35 45 6 8 5 0 0 81 13 80
2014 None of the above 31 47 7 11 4 0 0 78 15 434

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 61 31 2 6 0 0 0 92 6 61
2017 Federal regulators 65 22 6 3 2 1 1 89 5 575
2017 Compliance, inspection and enforcement 57 28 7 5 1 1 1 87 5 686
2017 Communications or public affairs 77 18 3 1 1 0 0 95 2 105
2017 Access to information and privacy 68 24 0 7 0 0 0 93 7 16
2017 Security 60 31 5 1 1 1 1 93 2 161
2017 Science and technology 52 32 6 5 3 0 3 85 8 109
2017 Legal services 76 6 6 6 6 0 0 82 12 17
2017 Administration and operations 70 22 3 2 1 1 1 94 3 543
2017 Human resources 73 20 4 1 2 0 1 93 3 161
2017 Financial management 74 21 3 0 1 0 0 96 1 194
2017 Procurement 77 19 5 0 0 0 0 95 0 21
2017 Real property 58 42 0 0 0 0 0 100 0 36
2017 Information management 68 20 5 5 0 1 0 89 5 93
2017 Information technology 70 20 4 3 2 1 0 91 5 148
2017 Internal audit 80 15 0 5 0 0 0 95 5 20
2017 Evaluation 71 20 9 0 0 0 0 91 0 21
2017 Data sciences 77 15 5 3 0 0 0 92 3 39
2017 Policy 72 19 5 2 1 1 1 92 3 308
2017 Project management 69 24 3 1 2 1 1 94 2 148
2017 Other services to the public 61 31 5 3 1 0 0 91 4 71
2017 None of the above 60 24 8 4 1 0 2 86 6 281
2014 Client contact centre 55 32 3 5 0 3 2 91 6 57
2014 Federal regulators 63 24 6 3 1 1 1 89 5 565
2014 Compliance, inspection and enforcement 61 26 6 3 1 1 1 89 4 571
2014 Communications or public affairs 69 23 3 3 1 0 1 93 4 108
2014 Access to information and privacy 84 5 0 0 10 0 0 90 10 19
2014 Security 62 29 6 1 0 0 1 92 1 207
2014 Science and technology 63 23 10 3 1 0 0 86 4 105
2014 Legal services 74 20 7 0 0 0 0 93 0 15
2014 Administration and operations 74 21 3 1 0 1 0 96 1 538
2014 Human resources 67 29 2 2 0 0 1 97 2 165
2014 Financial management 78 18 1 1 1 1 1 97 1 170
2014 Procurement 64 36 0 0 0 0 0 100 0 23
2014 Real property 74 18 4 0 4 0 0 92 4 50
2014 Materiel management 51 29 20 0 0 0 0 80 0 10
2014 Information management 80 11 3 2 3 0 2 92 5 108
2014 Information technology 71 19 3 4 2 1 1 91 5 130
2014 Internal audit 72 23 5 0 0 0 0 95 0 22
2014 Evaluation 59 20 10 11 0 0 0 79 11 29
2014 Other services to the public 67 19 5 6 0 3 0 88 7 80
2014 None of the above 69 20 6 3 1 0 1 90 4 434

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 50 26 6 13 5 0 0 76 18 61
2017 Federal regulators 67 17 6 5 4 0 2 86 9 577
2017 Compliance, inspection and enforcement 62 21 6 6 3 0 2 85 9 688
2017 Communications or public affairs 72 10 7 10 1 0 0 82 11 106
2017 Access to information and privacy 68 26 6 0 0 0 0 94 0 16
2017 Security 62 22 3 8 1 1 3 87 10 161
2017 Science and technology 56 27 5 8 4 0 1 83 12 110
2017 Legal services 46 30 12 12 0 0 0 76 12 17
2017 Administration and operations 63 20 7 6 1 1 1 86 7 543
2017 Human resources 58 26 7 8 1 0 1 85 8 160
2017 Financial management 62 21 8 6 2 0 1 84 8 194
2017 Procurement 57 24 5 5 9 0 0 81 14 21
2017 Real property 72 11 3 14 0 0 0 83 14 36
2017 Information management 59 26 8 4 2 0 0 85 6 93
2017 Information technology 64 24 4 5 3 0 0 88 8 148
2017 Internal audit 80 15 0 5 0 0 0 95 5 20
2017 Evaluation 53 19 13 11 4 0 0 72 15 21
2017 Data sciences 67 18 3 10 3 0 0 84 13 39
2017 Policy 71 16 5 5 3 0 0 87 8 309
2017 Project management 69 18 3 7 3 0 0 86 10 148
2017 Other services to the public 70 15 7 5 1 0 2 86 7 71
2017 None of the above 60 19 8 6 4 0 2 81 10 284
2014 Client contact centre 35 28 12 18 3 2 2 66 21 57
2014 Federal regulators 63 22 5 5 3 0 3 87 8 565
2014 Compliance, inspection and enforcement 63 21 6 6 3 0 1 85 9 574
2014 Communications or public affairs 54 27 8 7 4 0 1 81 10 108
2014 Access to information and privacy 84 10 5 0 0 0 0 95 0 19
2014 Security 59 23 6 7 3 0 2 84 9 207
2014 Science and technology 65 15 7 6 5 0 2 82 11 105
2014 Legal services 39 41 7 13 0 0 0 80 13 15
2014 Administration and operations 60 22 5 8 4 0 1 83 12 538
2014 Human resources 52 30 6 10 1 0 1 83 11 165
2014 Financial management 61 27 4 4 4 1 1 88 8 170
2014 Procurement 56 32 0 4 8 0 0 88 12 23
2014 Real property 69 21 0 6 4 0 0 90 10 50
2014 Materiel management 50 42 8 0 0 0 0 92 0 10
2014 Information management 67 18 8 4 3 0 1 86 6 108
2014 Information technology 64 18 8 5 2 1 1 84 7 130
2014 Internal audit 71 25 5 0 0 0 0 95 0 22
2014 Evaluation 58 21 7 14 0 0 0 79 14 29
2014 Other services to the public 69 15 5 7 4 0 0 84 11 80
2014 None of the above 63 22 6 7 2 0 1 85 9 434

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 47 34 8 5 5 0 0 82 10 61
2017 Federal regulators 33 32 8 15 12 0 0 65 26 575
2017 Compliance, inspection and enforcement 32 37 7 14 9 0 0 69 24 690
2017 Communications or public affairs 51 34 7 7 1 0 0 85 8 106
2017 Access to information and privacy 37 56 0 0 6 0 0 94 6 16
2017 Security 36 41 7 11 5 0 0 78 15 160
2017 Science and technology 40 33 5 17 5 0 0 73 22 110
2017 Legal services 42 41 12 0 6 0 0 82 6 17
2017 Administration and operations 48 38 4 7 2 0 0 86 10 542
2017 Human resources 48 35 4 11 3 0 0 83 14 161
2017 Financial management 54 35 4 5 2 0 0 89 7 194
2017 Procurement 39 33 5 9 14 0 0 72 23 21
2017 Real property 41 42 6 8 3 0 0 83 11 36
2017 Information management 37 37 6 12 7 0 0 74 19 92
2017 Information technology 43 31 7 10 8 1 0 75 18 148
2017 Internal audit 41 44 5 6 5 0 0 85 11 20
2017 Evaluation 43 38 5 14 0 0 0 82 14 21
2017 Data sciences 44 36 8 10 3 0 0 80 12 39
2017 Policy 38 38 6 14 4 0 0 76 18 310
2017 Project management 39 35 9 12 6 0 0 74 17 148
2017 Other services to the public 34 33 8 10 15 0 0 67 25 71
2017 None of the above 34 41 9 11 5 0 0 75 16 283
2014 Client contact centre 36 36 10 8 8 2 0 73 16 57
2014 Federal regulators 31 38 5 13 13 0 0 69 26 565
2014 Compliance, inspection and enforcement 32 36 9 14 8 0 0 68 22 573
2014 Communications or public affairs 45 40 4 6 5 0 0 86 10 108
2014 Access to information and privacy 52 32 5 5 5 0 0 84 10 19
2014 Security 38 34 10 11 7 0 0 72 18 207
2014 Science and technology 35 33 11 14 8 0 0 68 21 105
2014 Legal services 52 35 13 0 0 0 0 87 0 15
2014 Administration and operations 50 34 7 5 5 0 0 84 10 538
2014 Human resources 50 35 3 7 5 0 0 85 12 165
2014 Financial management 57 33 3 5 2 0 0 89 7 170
2014 Procurement 52 43 0 5 0 0 0 95 5 23
2014 Real property 36 39 6 12 6 0 0 76 18 50
2014 Materiel management 40 32 9 10 10 0 0 72 20 10
2014 Information management 60 27 5 6 3 0 0 87 9 108
2014 Information technology 46 36 5 8 5 0 0 82 13 130
2014 Internal audit 59 23 8 6 4 0 0 82 10 22
2014 Evaluation 24 45 14 14 3 0 0 69 16 29
2014 Other services to the public 43 34 9 11 2 0 0 77 14 80
2014 None of the above 40 36 8 10 6 0 0 75 17 434

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 31 32 12 15 10 0 0 64 25 61
2017 Federal regulators 12 30 14 20 24 0 0 43 44 576
2017 Compliance, inspection and enforcement 16 31 13 21 20 0 0 47 40 690
2017 Communications or public affairs 30 42 9 15 3 1 1 73 18 106
2017 Access to information and privacy 31 38 6 6 19 0 0 68 25 16
2017 Security 14 37 12 23 13 1 0 52 37 161
2017 Science and technology 22 32 11 20 13 2 0 55 34 109
2017 Legal services 18 30 41 6 6 0 0 48 12 17
2017 Administration and operations 27 42 10 12 9 0 0 69 21 543
2017 Human resources 28 42 7 14 6 0 2 72 20 161
2017 Financial management 41 42 4 7 5 0 0 83 12 194
2017 Procurement 29 47 19 5 0 0 0 76 5 21
2017 Real property 25 40 17 16 3 0 0 65 19 36
2017 Information management 24 35 13 13 15 0 0 59 28 93
2017 Information technology 14 33 15 23 15 0 1 47 38 148
2017 Internal audit 51 14 16 11 9 0 0 65 20 20
2017 Evaluation 18 68 9 5 0 0 0 86 5 21
2017 Data sciences 16 36 5 33 10 0 0 52 43 39
2017 Policy 26 38 12 16 8 0 1 64 24 310
2017 Project management 20 41 11 19 8 1 0 61 27 148
2017 Other services to the public 30 27 12 24 7 0 0 57 31 71
2017 None of the above 23 32 15 18 11 0 1 55 29 283
2014 Client contact centre 27 44 9 15 3 2 0 73 19 57
2014 Federal regulators 16 34 12 18 19 0 0 51 37 565
2014 Compliance, inspection and enforcement 16 35 14 19 14 0 1 52 33 574
2014 Communications or public affairs 36 43 11 6 4 0 0 79 9 108
2014 Access to information and privacy 48 31 10 0 10 0 0 79 10 19
2014 Security 26 35 10 18 9 0 1 62 28 207
2014 Science and technology 25 48 7 15 5 0 1 73 20 105
2014 Legal services 19 26 48 7 0 0 0 45 7 15
2014 Administration and operations 35 38 10 11 5 0 1 74 16 537
2014 Human resources 40 45 5 6 3 1 0 85 9 165
2014 Financial management 40 41 7 10 2 0 0 81 12 170
2014 Procurement 49 28 9 5 9 0 0 77 14 23
2014 Real property 32 46 0 14 4 0 5 82 18 50
2014 Materiel management 22 17 31 21 10 0 0 39 30 10
2014 Information management 37 47 5 8 2 0 1 84 10 108
2014 Information technology 40 33 12 8 6 0 0 73 14 130
2014 Internal audit 49 32 10 9 0 0 0 81 9 22
2014 Evaluation 39 37 18 3 4 0 0 75 7 29
2014 Other services to the public 27 37 12 15 8 0 1 65 23 80
2014 None of the above 28 40 14 10 6 0 1 69 17 434

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 26 59 6 9 0 0 0 85 9 61
2017 Federal regulators 43 39 10 6 2 0 0 82 8 575
2017 Compliance, inspection and enforcement 44 41 8 5 2 0 0 85 7 689
2017 Communications or public affairs 48 37 9 4 2 0 0 85 5 106
2017 Access to information and privacy 43 39 12 6 0 0 0 82 6 16
2017 Security 37 44 10 5 4 0 1 81 9 160
2017 Science and technology 41 47 4 4 2 0 1 90 6 110
2017 Legal services 35 42 11 6 6 0 0 77 12 17
2017 Administration and operations 34 40 13 8 4 0 0 74 13 543
2017 Human resources 40 43 7 2 8 0 0 83 10 161
2017 Financial management 42 44 7 4 2 1 0 88 5 193
2017 Procurement 24 62 5 5 5 0 0 86 9 21
2017 Real property 19 64 11 6 0 0 0 83 6 36
2017 Information management 34 39 17 6 4 0 0 73 11 93
2017 Information technology 45 38 6 7 4 0 0 84 11 148
2017 Internal audit 74 11 5 6 5 0 0 85 11 20
2017 Evaluation 39 43 18 0 0 0 0 82 0 21
2017 Data sciences 28 47 15 3 8 0 0 75 10 39
2017 Policy 41 41 10 6 2 0 0 82 9 309
2017 Project management 32 47 11 5 5 0 0 79 9 148
2017 Other services to the public 51 30 11 3 5 0 0 81 8 71
2017 None of the above 45 36 11 5 2 0 0 81 7 282
2014 Client contact centre 38 35 16 5 3 2 0 74 9 57
2014 Federal regulators 46 39 8 6 2 0 0 84 8 565
2014 Compliance, inspection and enforcement 44 39 8 5 3 1 0 83 9 574
2014 Communications or public affairs 42 47 7 5 0 0 0 89 5 108
2014 Access to information and privacy 43 36 5 5 10 0 0 79 16 19
2014 Security 39 41 10 5 4 0 1 80 9 207
2014 Science and technology 38 49 9 4 1 0 0 87 5 105
2014 Legal services 25 54 7 0 14 0 0 78 14 15
2014 Administration and operations 32 41 13 8 5 0 0 74 13 538
2014 Human resources 47 33 10 6 4 0 0 80 10 166
2014 Financial management 45 42 7 5 1 0 0 87 6 170
2014 Procurement 30 35 29 0 5 0 0 66 5 23
2014 Real property 23 56 12 0 9 0 0 79 9 50
2014 Materiel management 22 48 10 20 0 0 0 71 20 10
2014 Information management 40 29 18 8 5 0 0 70 12 108
2014 Information technology 42 48 5 2 2 0 0 91 4 130
2014 Internal audit 54 46 0 0 0 0 0 100 0 22
2014 Evaluation 31 42 10 17 0 0 0 73 17 29
2014 Other services to the public 39 39 13 3 6 0 0 78 10 80
2014 None of the above 40 40 11 6 3 0 0 80 9 434

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 40 42 10 8 0 0 0 82 8 61
2017 Federal regulators 51 36 5 5 2 0 0 88 7 576
2017 Compliance, inspection and enforcement 51 37 6 4 2 0 0 88 6 687
2017 Communications or public affairs 63 29 6 0 1 0 0 93 1 106
2017 Access to information and privacy 43 51 6 0 0 0 0 94 0 16
2017 Security 41 40 7 9 2 0 1 82 11 159
2017 Science and technology 48 44 3 4 1 0 0 92 5 110
2017 Legal services 54 24 6 16 0 0 0 77 16 17
2017 Administration and operations 41 37 11 6 4 0 1 78 11 542
2017 Human resources 49 36 7 2 6 0 0 85 8 161
2017 Financial management 56 34 3 4 3 0 0 90 7 193
2017 Procurement 39 47 5 5 5 0 0 86 9 21
2017 Real property 35 48 8 8 0 0 0 83 8 36
2017 Information management 31 47 8 5 8 0 0 79 13 93
2017 Information technology 49 39 2 7 4 0 0 88 10 147
2017 Internal audit 74 15 0 11 0 0 0 89 11 20
2017 Evaluation 57 34 5 5 0 0 0 91 5 21
2017 Data sciences 28 46 10 10 5 0 0 74 15 39
2017 Policy 49 38 7 4 1 0 0 87 6 309
2017 Project management 42 40 10 7 1 0 0 82 8 147
2017 Other services to the public 57 23 8 7 6 0 0 79 13 70
2017 None of the above 52 34 6 4 4 0 0 86 8 283
2014 Client contact centre 46 27 15 5 5 2 0 75 10 57
2014 Federal regulators 48 37 6 5 4 0 0 85 9 565
2014 Compliance, inspection and enforcement 49 35 7 5 3 1 0 85 8 574
2014 Communications or public affairs 54 38 7 2 0 0 0 92 2 108
2014 Access to information and privacy 37 53 0 0 10 0 0 90 10 19
2014 Security 38 39 10 7 4 0 1 78 12 207
2014 Science and technology 39 52 5 5 0 0 0 91 5 105
2014 Legal services 26 52 7 0 14 0 0 78 14 15
2014 Administration and operations 39 36 11 9 5 0 0 75 13 538
2014 Human resources 54 34 6 4 3 0 0 87 7 166
2014 Financial management 60 32 4 3 1 0 0 92 4 170
2014 Procurement 40 30 25 0 5 0 0 70 5 23
2014 Real property 41 44 2 6 7 0 0 85 13 50
2014 Materiel management 32 39 10 10 10 0 0 71 20 10
2014 Information management 48 26 13 9 4 0 0 74 13 108
2014 Information technology 53 38 4 3 2 0 0 91 5 129
2014 Internal audit 68 27 5 0 0 0 0 95 0 22
2014 Evaluation 41 52 7 0 0 0 0 93 0 29
2014 Other services to the public 51 32 7 6 4 0 0 83 10 80
2014 None of the above 46 36 8 6 3 0 0 83 9 434

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 39 44 11 5 0 0 0 84 5 61
2017 Federal regulators 34 42 8 12 3 0 0 77 15 574
2017 Compliance, inspection and enforcement 36 40 10 9 4 0 0 76 14 688
2017 Communications or public affairs 52 36 5 4 1 1 0 90 5 105
2017 Access to information and privacy 43 39 0 6 12 0 0 82 18 16
2017 Security 36 49 11 4 1 0 0 84 5 160
2017 Science and technology 39 46 9 4 2 0 0 85 6 110
2017 Legal services 48 35 12 0 6 0 0 82 6 17
2017 Administration and operations 49 37 8 5 1 0 0 86 6 543
2017 Human resources 47 38 9 3 3 0 0 85 6 160
2017 Financial management 55 35 5 4 1 0 1 90 5 192
2017 Procurement 43 38 9 5 0 5 0 85 5 21
2017 Real property 42 43 12 3 0 0 0 86 3 35
2017 Information management 39 42 8 9 2 0 0 82 11 93
2017 Information technology 45 40 7 4 4 1 0 85 8 148
2017 Internal audit 69 26 5 0 0 0 0 95 0 20
2017 Evaluation 57 29 4 5 0 0 5 90 5 21
2017 Data sciences 44 36 8 10 3 0 0 80 13 39
2017 Policy 48 33 12 4 2 0 0 82 6 308
2017 Project management 50 33 5 8 3 0 1 84 11 148
2017 Other services to the public 36 41 8 15 1 0 0 77 16 71
2017 None of the above 41 38 10 9 2 0 0 79 11 283
2014 Client contact centre 36 38 21 4 0 2 0 75 4 57
2014 Federal regulators 36 40 10 8 5 0 0 76 13 564
2014 Compliance, inspection and enforcement 37 39 12 8 4 0 0 77 11 574
2014 Communications or public affairs 48 36 7 6 2 1 0 85 7 108
2014 Access to information and privacy 51 44 0 0 6 0 0 94 6 18
2014 Security 39 39 10 4 5 0 1 80 9 207
2014 Science and technology 47 40 6 6 2 0 0 87 8 104
2014 Legal services 39 56 6 0 0 0 0 94 0 15
2014 Administration and operations 48 40 6 4 2 0 0 88 6 538
2014 Human resources 55 37 4 2 1 0 0 92 4 166
2014 Financial management 53 38 4 4 1 1 0 91 5 170
2014 Procurement 72 28 0 0 0 0 0 100 0 22
2014 Real property 46 44 6 4 0 0 0 90 4 50
2014 Materiel management 22 48 10 20 0 0 0 71 20 10
2014 Information management 49 34 12 2 3 0 0 83 5 108
2014 Information technology 54 36 6 2 2 0 1 91 3 130
2014 Internal audit 45 22 20 13 0 0 0 68 13 22
2014 Evaluation 47 32 14 7 0 0 0 79 7 29
2014 Other services to the public 38 45 9 5 2 0 0 83 7 80
2014 None of the above 41 41 8 6 2 1 0 84 8 434

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 40 40 10 5 5 0 0 80 10 61
2017 Federal regulators 44 34 9 7 6 0 0 78 13 575
2017 Compliance, inspection and enforcement 45 35 9 7 4 0 0 80 11 689
2017 Communications or public affairs 47 31 10 9 3 0 0 78 12 106
2017 Access to information and privacy 62 6 12 13 6 0 0 68 19 16
2017 Security 40 37 10 8 4 1 0 78 11 160
2017 Science and technology 39 42 7 7 5 0 1 81 11 110
2017 Legal services 54 30 11 0 6 0 0 84 6 17
2017 Administration and operations 49 31 9 5 4 1 0 81 10 540
2017 Human resources 54 30 9 2 5 1 0 84 7 161
2017 Financial management 49 35 8 6 1 0 0 85 7 193
2017 Procurement 48 38 9 5 0 0 0 86 5 21
2017 Real property 41 45 11 0 3 0 0 86 3 36
2017 Information management 45 32 12 4 4 0 1 79 9 92
2017 Information technology 51 27 12 5 5 0 1 78 10 148
2017 Internal audit 75 15 5 5 0 0 0 91 5 20
2017 Evaluation 67 18 4 5 0 0 6 90 5 21
2017 Data sciences 52 28 13 5 3 0 0 79 8 39
2017 Policy 42 34 10 9 4 1 0 77 13 309
2017 Project management 52 29 9 6 3 0 1 81 10 148
2017 Other services to the public 45 34 7 4 10 0 0 79 14 71
2017 None of the above 41 33 11 8 5 0 1 75 13 281
2014 Client contact centre 36 43 6 5 5 3 1 82 11 57
2014 Federal regulators 36 35 10 12 7 0 0 71 19 564
2014 Compliance, inspection and enforcement 35 38 12 9 5 1 1 74 14 573
2014 Communications or public affairs 29 43 8 11 9 1 0 72 20 107
2014 Access to information and privacy 32 52 5 5 5 0 0 84 10 19
2014 Security 37 35 9 10 6 0 3 74 17 207
2014 Science and technology 40 32 11 13 4 0 0 72 17 105
2014 Legal services 26 48 20 7 0 0 0 74 7 15
2014 Administration and operations 44 31 10 7 5 1 1 77 13 536
2014 Human resources 45 33 7 9 4 1 2 80 13 166
2014 Financial management 49 37 8 4 2 0 0 86 6 170
2014 Procurement 39 44 4 9 4 0 0 83 13 23
2014 Real property 44 38 6 10 2 0 0 82 12 50
2014 Materiel management 40 22 10 18 10 0 0 62 28 10
2014 Information management 44 33 13 4 5 0 1 78 9 107
2014 Information technology 48 34 10 2 2 1 3 85 5 130
2014 Internal audit 63 19 10 0 8 0 0 82 8 22
2014 Evaluation 56 23 13 7 0 0 0 79 7 29
2014 Other services to the public 38 36 15 5 6 0 0 74 11 80
2014 None of the above 37 31 14 10 7 1 0 68 18 434

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 32 26 6 15 5 3 13 69 23 61
2017 Federal regulators 30 27 10 15 11 1 6 62 27 576
2017 Compliance, inspection and enforcement 39 27 8 12 10 1 3 68 23 688
2017 Communications or public affairs 26 17 12 12 8 4 22 57 26 106
2017 Access to information and privacy 31 25 12 12 7 0 13 64 22 16
2017 Security 31 29 9 15 10 1 5 64 27 159
2017 Science and technology 29 33 14 9 10 1 4 66 20 110
2017 Legal services 24 18 24 18 16 0 0 42 35 17
2017 Administration and operations 31 23 12 9 8 2 15 65 21 543
2017 Human resources 22 25 14 11 7 1 20 59 23 161
2017 Financial management 29 28 11 11 6 2 13 68 19 193
2017 Procurement 47 19 6 5 5 5 14 81 12 21
2017 Real property 27 33 6 17 3 3 11 70 23 36
2017 Information management 25 20 12 11 12 5 15 55 30 92
2017 Information technology 30 21 16 11 12 1 10 57 25 148
2017 Internal audit 46 32 6 0 11 0 5 82 11 20
2017 Evaluation 45 23 9 14 0 5 5 74 15 21
2017 Data sciences 13 18 23 10 15 5 16 39 32 39
2017 Policy 29 25 12 10 8 4 12 64 22 309
2017 Project management 34 29 12 7 11 2 5 68 19 148
2017 Other services to the public 51 16 13 7 8 1 5 71 15 71
2017 None of the above 34 28 12 6 10 1 9 69 18 283
2014 Client contact centre 23 30 8 9 9 3 18 68 22 57
2014 Federal regulators 35 28 10 10 10 1 5 68 22 565
2014 Compliance, inspection and enforcement 42 30 9 7 7 1 4 76 15 574
2014 Communications or public affairs 35 24 11 11 7 2 10 67 21 108
2014 Access to information and privacy 31 21 10 10 10 6 10 62 25 19
2014 Security 35 28 11 10 8 1 8 69 19 207
2014 Science and technology 39 25 7 14 11 0 3 66 26 105
2014 Legal services 19 7 26 21 20 0 7 27 44 15
2014 Administration and operations 35 22 12 7 8 2 13 67 18 538
2014 Human resources 29 21 11 13 9 1 16 60 26 166
2014 Financial management 34 28 10 7 7 1 13 71 17 170
2014 Procurement 27 27 5 16 13 0 12 62 33 23
2014 Real property 42 22 10 8 8 0 10 71 18 50
2014 Materiel management 43 19 8 20 0 10 0 69 22 10
2014 Information management 28 17 15 8 12 5 14 56 25 108
2014 Information technology 40 23 15 6 9 1 7 68 16 130
2014 Internal audit 51 9 0 9 8 4 19 78 22 22
2014 Evaluation 18 21 25 14 13 0 10 43 30 29
2014 Other services to the public 42 25 12 7 6 1 7 72 15 80
2014 None of the above 30 24 11 10 14 2 9 61 27 434

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 27 53 12 6 2 0 0 80 8 61
2017 Federal regulators 30 45 9 8 8 0 0 75 16 574
2017 Compliance, inspection and enforcement 31 45 11 8 4 0 0 77 13 690
2017 Communications or public affairs 38 47 8 4 3 1 0 86 6 106
2017 Access to information and privacy 24 57 6 0 12 0 0 82 12 16
2017 Security 33 38 11 8 9 0 1 71 18 160
2017 Science and technology 33 48 11 4 5 0 0 80 9 110
2017 Legal services 36 48 6 10 0 0 0 83 10 17
2017 Administration and operations 32 41 14 7 5 0 0 73 13 542
2017 Human resources 37 40 10 4 9 0 0 77 12 161
2017 Financial management 36 51 6 6 0 0 0 87 7 194
2017 Procurement 48 33 14 0 5 0 0 81 5 21
2017 Real property 24 53 14 6 3 0 0 78 8 36
2017 Information management 29 42 15 8 6 0 0 71 14 93
2017 Information technology 32 45 11 4 8 0 0 77 12 148
2017 Internal audit 55 25 0 15 5 0 0 80 20 20
2017 Evaluation 25 55 16 5 0 0 0 80 5 21
2017 Data sciences 13 57 10 15 5 0 0 70 20 39
2017 Policy 36 47 9 6 2 0 0 82 8 309
2017 Project management 28 51 9 5 8 0 0 79 12 148
2017 Other services to the public 44 35 8 6 7 0 0 79 12 71
2017 None of the above 33 42 14 8 4 0 0 74 11 283
2014 Client contact centre 35 41 14 2 6 2 0 78 7 57
2014 Federal regulators 27 41 11 11 9 0 0 68 21 564
2014 Compliance, inspection and enforcement 30 41 12 9 8 1 0 71 17 573
2014 Communications or public affairs 34 43 13 5 5 0 0 77 10 108
2014 Access to information and privacy 43 20 10 10 16 0 0 63 26 19
2014 Security 30 44 12 6 7 0 1 75 13 207
2014 Science and technology 23 51 14 8 4 0 0 74 12 105
2014 Legal services 32 46 7 14 0 0 0 78 14 15
2014 Administration and operations 30 45 12 8 5 0 0 75 13 538
2014 Human resources 36 44 10 6 4 0 0 80 10 166
2014 Financial management 42 45 7 4 2 0 0 87 6 170
2014 Procurement 39 44 8 0 9 0 0 83 9 23
2014 Real property 22 50 8 11 8 0 0 73 19 50
2014 Materiel management 51 8 21 20 0 0 0 59 20 10
2014 Information management 39 36 14 5 6 0 0 75 11 108
2014 Information technology 39 47 6 4 4 1 0 86 8 130
2014 Internal audit 59 36 5 0 0 0 0 95 0 22
2014 Evaluation 31 48 10 10 0 0 0 80 10 29
2014 Other services to the public 36 36 10 12 5 0 0 73 17 80
2014 None of the above 31 42 11 11 4 0 0 73 16 434

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 28 42 16 12 3 0 0 69 15 61
2017 Federal regulators 22 38 19 10 11 0 0 60 21 575
2017 Compliance, inspection and enforcement 22 39 19 11 7 0 1 62 19 690
2017 Communications or public affairs 35 38 10 11 4 1 0 74 16 106
2017 Access to information and privacy 44 38 6 6 6 0 0 82 12 16
2017 Security 23 35 18 14 11 0 0 58 24 161
2017 Science and technology 20 38 16 17 8 2 0 59 25 110
2017 Legal services 47 24 17 6 6 0 0 72 12 17
2017 Administration and operations 32 36 12 12 8 0 0 68 19 542
2017 Human resources 39 36 10 8 6 1 0 76 15 161
2017 Financial management 31 42 16 9 2 1 0 74 11 194
2017 Procurement 28 38 19 5 10 0 0 67 14 21
2017 Real property 19 47 25 8 0 0 0 66 8 36
2017 Information management 24 35 16 13 13 0 0 59 26 93
2017 Information technology 26 37 15 12 10 1 0 63 22 148
2017 Internal audit 50 30 11 5 5 0 0 80 9 20
2017 Evaluation 28 38 14 9 5 0 6 71 15 21
2017 Data sciences 26 41 18 10 3 3 0 69 13 39
2017 Policy 34 41 10 10 4 0 0 75 14 310
2017 Project management 29 43 9 8 10 0 0 73 19 148
2017 Other services to the public 16 49 19 4 10 0 2 66 14 71
2017 None of the above 28 33 18 13 7 0 0 62 20 283
2014 Client contact centre 20 34 16 21 7 2 0 55 29 57
2014 Federal regulators 18 35 18 14 15 0 0 53 29 565
2014 Compliance, inspection and enforcement 18 39 18 13 11 1 0 58 24 574
2014 Communications or public affairs 27 38 13 14 8 0 0 65 22 108
2014 Access to information and privacy 21 42 10 10 16 0 0 63 26 19
2014 Security 23 37 13 15 11 0 1 60 26 207
2014 Science and technology 24 35 16 13 10 2 0 60 24 105
2014 Legal services 31 34 14 14 7 0 0 65 21 15
2014 Administration and operations 31 35 13 11 9 1 0 66 21 538
2014 Human resources 31 39 13 12 5 0 0 70 17 166
2014 Financial management 36 37 15 4 7 0 1 73 11 170
2014 Procurement 34 13 22 17 14 0 0 48 30 23
2014 Real property 29 36 16 6 12 0 2 66 18 50
2014 Materiel management 32 19 9 11 29 0 0 51 41 10
2014 Information management 35 29 19 12 4 0 0 64 16 108
2014 Information technology 36 35 12 9 7 2 0 72 16 129
2014 Internal audit 50 37 5 8 0 0 0 87 8 22
2014 Evaluation 32 40 17 11 0 0 0 72 11 29
2014 Other services to the public 24 33 18 14 11 0 0 57 26 80
2014 None of the above 24 35 16 13 10 1 0 60 23 434

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 31 46 12 7 5 0 0 76 12 61
2017 Federal regulators 23 41 13 15 8 0 0 64 23 574
2017 Compliance, inspection and enforcement 24 41 17 12 5 0 0 65 17 689
2017 Communications or public affairs 37 49 8 5 0 1 0 87 5 106
2017 Access to information and privacy 34 60 0 0 7 0 0 93 7 15
2017 Security 22 40 14 15 10 0 0 62 24 158
2017 Science and technology 24 42 13 11 9 0 0 67 20 110
2017 Legal services 42 36 17 6 0 0 0 78 6 17
2017 Administration and operations 30 41 16 10 4 0 0 70 14 543
2017 Human resources 38 37 10 10 5 0 0 74 16 161
2017 Financial management 36 42 9 10 3 0 0 78 12 194
2017 Procurement 29 46 24 0 0 0 0 76 0 21
2017 Real property 25 50 14 8 3 0 0 75 11 36
2017 Information management 23 38 15 16 8 1 0 61 24 93
2017 Information technology 26 44 10 15 5 0 0 70 20 148
2017 Internal audit 45 29 11 11 5 0 0 74 15 20
2017 Evaluation 34 43 19 5 0 0 0 77 5 21
2017 Data sciences 15 44 20 15 5 0 0 59 20 39
2017 Policy 27 39 13 13 7 0 0 67 20 310
2017 Project management 31 41 11 8 8 0 0 72 17 148
2017 Other services to the public 38 37 11 9 6 0 0 75 15 71
2017 None of the above 26 41 17 9 6 1 0 68 15 283

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 34 46 10 5 3 2 0 81 9 61
2017 Federal regulators 31 43 11 8 7 0 0 74 15 575
2017 Compliance, inspection and enforcement 32 41 13 10 4 1 0 73 14 687
2017 Communications or public affairs 53 37 7 3 0 1 0 91 3 106
2017 Access to information and privacy 50 38 6 0 6 0 0 88 6 16
2017 Security 35 33 19 7 6 0 0 68 13 160
2017 Science and technology 36 48 9 3 3 1 0 85 5 110
2017 Legal services 36 46 12 6 0 0 0 82 6 17
2017 Administration and operations 38 42 10 6 3 1 0 80 9 541
2017 Human resources 47 38 6 7 2 0 0 85 9 161
2017 Financial management 55 36 6 2 1 1 0 91 3 194
2017 Procurement 39 56 0 0 5 0 0 95 5 21
2017 Real property 36 39 14 11 0 0 0 75 11 36
2017 Information management 39 39 11 5 4 1 0 80 10 93
2017 Information technology 34 42 9 11 3 0 0 77 14 148
2017 Internal audit 55 36 5 5 0 0 0 91 5 20
2017 Evaluation 44 47 9 0 0 0 0 91 0 21
2017 Data sciences 23 47 13 15 3 0 0 70 17 39
2017 Policy 45 36 9 8 2 0 0 81 10 310
2017 Project management 42 36 11 9 2 1 0 78 11 148
2017 Other services to the public 47 32 17 0 4 0 0 79 4 71
2017 None of the above 36 40 13 5 5 1 0 77 10 282
2014 Client contact centre 37 43 9 6 3 2 0 82 9 57
2014 Federal regulators 31 37 15 9 7 1 0 69 16 565
2014 Compliance, inspection and enforcement 31 39 15 10 5 1 0 70 15 574
2014 Communications or public affairs 51 33 8 4 3 0 0 85 7 107
2014 Access to information and privacy 48 36 5 6 5 0 0 84 11 19
2014 Security 35 45 10 4 6 0 0 80 10 207
2014 Science and technology 30 50 15 5 1 0 0 80 6 105
2014 Legal services 25 54 14 7 0 0 0 78 7 15
2014 Administration and operations 40 41 12 5 1 0 0 82 7 538
2014 Human resources 44 39 12 3 1 0 0 83 4 166
2014 Financial management 55 37 5 0 1 1 0 93 1 170
2014 Procurement 57 34 4 0 5 0 0 91 5 23
2014 Real property 39 41 10 6 4 0 0 80 10 50
2014 Materiel management 22 48 10 20 0 0 0 71 20 10
2014 Information management 46 40 10 2 2 0 0 86 4 108
2014 Information technology 51 37 5 5 1 1 0 89 6 130
2014 Internal audit 75 25 0 0 0 0 0 100 0 22
2014 Evaluation 25 51 17 7 0 0 0 76 7 29
2014 Other services to the public 38 40 8 10 4 1 0 79 14 80
2014 None of the above 40 39 12 5 4 0 0 79 9 434

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 26 49 10 13 2 0 0 75 15 61
2017 Federal regulators 24 38 13 13 12 0 0 62 25 572
2017 Compliance, inspection and enforcement 25 40 15 11 9 0 0 65 20 689
2017 Communications or public affairs 40 35 17 7 0 1 0 76 7 106
2017 Access to information and privacy 38 38 6 0 12 6 0 80 13 16
2017 Security 27 35 14 12 12 0 0 62 24 160
2017 Science and technology 28 39 13 11 8 1 0 68 19 110
2017 Legal services 53 22 18 0 6 0 0 76 6 17
2017 Administration and operations 34 36 14 8 7 0 0 70 15 541
2017 Human resources 39 34 11 9 6 1 0 74 15 161
2017 Financial management 34 47 10 7 3 0 0 81 9 194
2017 Procurement 34 37 19 5 5 0 0 71 10 21
2017 Real property 27 45 20 8 0 0 0 72 8 36
2017 Information management 20 47 13 6 14 0 0 67 20 93
2017 Information technology 27 35 16 13 8 0 0 62 21 148
2017 Internal audit 55 25 5 11 5 0 0 80 15 20
2017 Evaluation 39 27 20 9 5 0 0 66 14 21
2017 Data sciences 20 49 10 10 8 3 0 72 18 39
2017 Policy 37 39 12 8 3 0 0 76 11 310
2017 Project management 33 35 16 7 10 0 0 68 16 148
2017 Other services to the public 33 33 13 11 10 0 0 66 21 71
2017 None of the above 30 35 16 13 6 1 0 65 18 283

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 39 46 13 0 2 0 0 85 2 61
2017 Federal regulators 52 32 8 5 3 0 0 84 8 576
2017 Compliance, inspection and enforcement 52 34 9 4 2 0 0 86 5 687
2017 Communications or public affairs 57 31 9 3 0 1 0 89 3 106
2017 Access to information and privacy 31 63 6 0 0 0 0 94 0 16
2017 Security 43 31 20 4 2 0 0 74 6 160
2017 Science and technology 53 36 10 2 0 0 0 89 2 110
2017 Legal services 59 24 17 0 0 0 0 83 0 17
2017 Administration and operations 49 34 11 4 1 0 0 83 6 541
2017 Human resources 50 35 7 5 3 0 0 85 8 160
2017 Financial management 59 34 5 2 0 0 0 94 2 193
2017 Procurement 72 19 5 0 5 0 0 91 5 21
2017 Real property 49 37 11 3 0 0 0 86 3 36
2017 Information management 46 38 10 3 3 0 0 84 6 93
2017 Information technology 49 36 7 3 5 0 0 85 8 148
2017 Internal audit 64 29 0 6 0 0 0 94 6 20
2017 Evaluation 29 66 5 0 0 0 0 95 0 21
2017 Data sciences 33 44 8 13 3 0 0 77 15 39
2017 Policy 49 37 10 3 2 0 0 86 4 308
2017 Project management 47 43 6 2 1 0 1 91 3 148
2017 Other services to the public 61 25 9 3 2 0 0 86 5 71
2017 None of the above 54 31 11 2 2 0 0 85 4 284
2014 Client contact centre 55 27 9 4 2 2 2 85 6 57
2014 Federal regulators 54 31 7 4 3 0 0 85 8 564
2014 Compliance, inspection and enforcement 56 29 9 3 2 1 0 85 5 573
2014 Communications or public affairs 65 22 10 2 0 0 0 88 2 107
2014 Access to information and privacy 59 26 10 0 5 0 0 84 5 19
2014 Security 59 29 9 0 3 0 0 88 3 207
2014 Science and technology 52 35 8 4 2 0 0 87 6 105
2014 Legal services 52 41 7 0 0 0 0 93 0 15
2014 Administration and operations 63 27 8 1 1 0 0 90 2 538
2014 Human resources 61 30 5 2 2 0 0 91 4 166
2014 Financial management 70 24 5 0 1 0 0 94 1 170
2014 Procurement 66 25 9 0 0 0 0 91 0 23
2014 Real property 58 28 4 7 2 0 0 86 9 50
2014 Materiel management 71 29 0 0 0 0 0 100 0 10
2014 Information management 57 31 11 1 0 0 0 88 1 108
2014 Information technology 68 25 3 2 1 0 0 94 3 130
2014 Internal audit 83 14 4 0 0 0 0 96 0 22
2014 Evaluation 50 40 7 4 0 0 0 89 4 29
2014 Other services to the public 62 24 4 7 3 0 0 86 10 80
2014 None of the above 62 24 9 3 1 0 0 86 5 434

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 33 34 22 8 3 0 0 67 11 61
2017 Federal regulators 25 44 12 10 9 0 0 69 19 575
2017 Compliance, inspection and enforcement 23 45 14 12 7 0 0 67 18 686
2017 Communications or public affairs 36 48 9 4 1 1 1 85 5 106
2017 Access to information and privacy 32 50 6 0 12 0 0 82 12 16
2017 Security 32 36 12 13 7 0 0 68 20 159
2017 Science and technology 26 53 6 9 5 2 0 80 14 109
2017 Legal services 36 41 12 12 0 0 0 77 12 17
2017 Administration and operations 32 41 12 10 4 0 1 73 15 540
2017 Human resources 36 39 7 11 6 1 0 76 17 159
2017 Financial management 39 43 9 7 1 1 0 83 8 193
2017 Procurement 28 57 5 5 5 0 0 85 10 21
2017 Real property 50 42 3 6 0 0 0 92 6 36
2017 Information management 26 39 18 10 7 0 1 65 17 93
2017 Information technology 27 44 11 10 8 0 0 71 18 148
2017 Internal audit 55 34 6 5 0 0 0 89 5 20
2017 Evaluation 28 58 9 5 0 0 0 86 5 21
2017 Data sciences 28 44 15 8 5 0 0 72 13 39
2017 Policy 33 45 11 7 3 1 0 78 10 308
2017 Project management 34 43 15 5 3 0 0 77 8 148
2017 Other services to the public 34 42 9 10 5 0 0 75 15 71
2017 None of the above 30 38 15 9 7 1 1 69 16 284
2014 Client contact centre 16 39 20 17 6 2 0 56 23 57
2014 Federal regulators 21 40 12 15 12 0 0 62 27 565
2014 Compliance, inspection and enforcement 21 43 12 15 8 1 0 64 23 574
2014 Communications or public affairs 26 50 7 12 5 0 0 77 17 108
2014 Access to information and privacy 32 36 21 5 5 0 0 68 10 19
2014 Security 24 41 11 15 9 0 1 65 24 207
2014 Science and technology 15 51 8 16 9 1 0 67 25 105
2014 Legal services 18 33 21 14 14 0 0 51 28 15
2014 Administration and operations 28 43 12 9 7 1 1 72 16 538
2014 Human resources 27 42 12 12 7 0 0 69 20 166
2014 Financial management 37 46 9 4 3 0 0 84 7 170
2014 Procurement 36 25 9 16 14 0 0 61 31 23
2014 Real property 31 54 4 8 4 0 0 84 12 50
2014 Materiel management 32 48 0 10 10 0 0 80 20 10
2014 Information management 38 39 9 9 3 0 2 78 13 108
2014 Information technology 38 45 5 9 3 0 0 83 12 130
2014 Internal audit 50 36 6 9 0 0 0 86 9 22
2014 Evaluation 22 64 3 7 3 0 0 86 11 29
2014 Other services to the public 25 40 12 10 13 0 0 65 23 80
2014 None of the above 27 39 14 12 6 0 0 67 18 434

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 32 37 19 10 2 0 0 70 11 61
2017 Federal regulators 29 35 15 12 9 0 0 64 21 575
2017 Compliance, inspection and enforcement 25 37 16 13 9 0 0 63 21 687
2017 Communications or public affairs 42 34 10 10 2 1 1 78 12 105
2017 Access to information and privacy 44 38 12 0 6 0 0 82 6 16
2017 Security 30 32 19 11 7 1 1 62 18 159
2017 Science and technology 29 39 11 8 11 1 0 70 19 110
2017 Legal services 36 42 22 0 0 0 0 78 0 17
2017 Administration and operations 40 33 14 9 3 0 1 74 12 541
2017 Human resources 38 38 12 4 8 0 1 76 12 160
2017 Financial management 45 40 8 6 1 0 0 85 7 193
2017 Procurement 34 42 14 5 5 0 0 76 10 21
2017 Real property 33 44 17 6 0 0 0 77 6 36
2017 Information management 35 33 14 13 5 0 0 68 18 92
2017 Information technology 28 38 15 14 5 0 0 66 19 148
2017 Internal audit 55 14 11 20 0 0 0 69 20 20
2017 Evaluation 28 52 15 5 0 0 0 80 5 21
2017 Data sciences 31 39 15 12 3 0 0 70 15 39
2017 Policy 37 38 15 7 3 1 0 75 10 307
2017 Project management 42 31 17 6 4 0 0 73 10 148
2017 Other services to the public 44 24 20 7 5 0 0 68 12 71
2017 None of the above 32 30 20 9 8 1 1 63 17 282
2014 Client contact centre 18 44 26 5 5 2 0 64 10 57
2014 Federal regulators 25 33 14 13 15 0 1 58 28 564
2014 Compliance, inspection and enforcement 23 36 14 14 11 1 0 60 25 574
2014 Communications or public affairs 38 35 13 10 4 0 0 73 14 108
2014 Access to information and privacy 48 26 16 10 0 0 0 74 10 19
2014 Security 30 31 18 10 9 0 1 62 20 207
2014 Science and technology 23 41 13 12 10 0 0 64 23 105
2014 Legal services 19 46 27 7 0 0 0 65 7 15
2014 Administration and operations 36 35 16 7 5 0 1 72 12 538
2014 Human resources 32 37 16 10 6 0 0 69 16 166
2014 Financial management 44 37 13 2 3 1 0 82 5 170
2014 Procurement 41 29 4 9 17 0 0 69 27 23
2014 Real property 37 36 12 11 4 0 0 73 15 50
2014 Materiel management 21 58 11 10 0 0 0 79 10 10
2014 Information management 40 33 18 5 4 0 1 74 9 108
2014 Information technology 47 29 13 6 5 0 0 75 11 130
2014 Internal audit 54 38 0 8 0 0 0 92 8 22
2014 Evaluation 29 51 14 3 3 0 0 80 7 29
2014 Other services to the public 31 36 18 6 9 0 0 67 15 80
2014 None of the above 31 34 16 11 8 0 0 66 18 434

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 29 50 18 2 2 0 0 79 3 61
2017 Federal regulators 25 36 15 14 9 0 0 61 23 576
2017 Compliance, inspection and enforcement 25 39 17 12 7 0 0 64 19 687
2017 Communications or public affairs 41 38 10 9 0 1 1 80 9 106
2017 Access to information and privacy 38 25 18 6 12 0 0 63 18 16
2017 Security 29 38 19 9 5 0 0 66 14 160
2017 Science and technology 25 39 13 14 10 0 0 63 24 110
2017 Legal services 48 35 12 6 0 0 0 82 6 17
2017 Administration and operations 39 35 13 8 4 0 1 75 12 541
2017 Human resources 43 29 12 10 5 0 1 73 15 159
2017 Financial management 43 42 9 5 2 0 0 85 7 193
2017 Procurement 43 33 19 5 0 0 0 76 5 21
2017 Real property 33 42 23 3 0 0 0 75 3 36
2017 Information management 33 40 14 8 4 0 0 73 13 93
2017 Information technology 24 43 12 11 9 0 0 68 20 148
2017 Internal audit 50 25 15 5 5 0 0 76 9 20
2017 Evaluation 45 36 9 9 0 0 0 81 9 21
2017 Data sciences 29 36 18 15 3 0 0 65 18 39
2017 Policy 36 37 13 10 3 1 1 74 13 308
2017 Project management 32 40 15 7 6 0 0 72 13 148
2017 Other services to the public 34 38 11 12 6 0 0 72 17 70
2017 None of the above 27 38 17 12 4 0 1 66 16 283
2014 Client contact centre 30 40 18 7 3 2 0 71 10 57
2014 Federal regulators 21 33 16 17 12 0 0 55 29 564
2014 Compliance, inspection and enforcement 24 37 15 15 8 1 0 61 23 573
2014 Communications or public affairs 36 43 10 6 4 1 0 80 10 108
2014 Access to information and privacy 42 31 16 5 5 0 0 74 10 19
2014 Security 30 37 14 9 8 0 1 68 18 206
2014 Science and technology 19 48 14 12 6 1 0 68 18 105
2014 Legal services 13 44 35 7 0 0 0 57 7 15
2014 Administration and operations 38 36 15 7 4 0 0 74 11 538
2014 Human resources 34 43 8 11 3 0 1 78 15 166
2014 Financial management 46 37 10 4 3 0 1 83 7 170
2014 Procurement 41 26 16 8 9 0 0 66 17 23
2014 Real property 28 48 11 8 4 0 0 77 12 50
2014 Materiel management 32 40 9 20 0 0 0 72 20 10
2014 Information management 46 42 6 3 1 1 1 90 4 108
2014 Information technology 38 39 13 6 4 0 0 77 10 130
2014 Internal audit 58 34 4 4 0 0 0 92 4 22
2014 Evaluation 43 29 10 14 4 0 0 72 18 29
2014 Other services to the public 32 40 14 5 7 1 0 73 13 80
2014 None of the above 32 37 17 7 6 1 0 69 13 434

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 44 34 13 8 0 0 0 79 8 61
2017 Federal regulators 37 42 8 7 5 0 0 80 12 575
2017 Compliance, inspection and enforcement 41 39 13 4 3 0 0 80 7 685
2017 Communications or public affairs 45 40 10 3 1 0 0 85 4 106
2017 Access to information and privacy 38 38 12 0 12 0 0 76 12 16
2017 Security 38 35 15 8 5 0 0 72 13 160
2017 Science and technology 36 47 8 4 4 0 0 83 9 110
2017 Legal services 53 30 6 11 0 0 0 83 11 17
2017 Administration and operations 39 38 11 6 4 1 0 78 11 542
2017 Human resources 44 34 9 5 7 0 0 79 13 160
2017 Financial management 47 41 8 3 1 0 0 88 4 193
2017 Procurement 48 33 14 0 5 0 0 81 5 21
2017 Real property 24 65 8 3 0 0 0 89 3 36
2017 Information management 35 44 12 6 3 0 0 79 9 93
2017 Information technology 38 40 12 5 6 0 0 78 11 148
2017 Internal audit 64 20 5 6 5 0 0 85 11 20
2017 Evaluation 44 38 18 0 0 0 0 82 0 21
2017 Data sciences 26 45 16 3 11 0 0 71 13 38
2017 Policy 43 38 11 6 2 0 0 81 8 307
2017 Project management 38 37 12 10 3 0 0 75 12 148
2017 Other services to the public 56 23 10 7 4 0 0 79 11 70
2017 None of the above 40 37 13 6 3 0 0 77 9 284
2014 Client contact centre 36 35 24 0 3 2 0 72 4 57
2014 Federal regulators 36 39 14 7 4 0 0 75 11 565
2014 Compliance, inspection and enforcement 39 37 13 6 5 1 0 76 11 574
2014 Communications or public affairs 47 36 12 3 2 0 0 83 5 108
2014 Access to information and privacy 63 10 21 0 5 0 0 74 5 19
2014 Security 38 45 9 3 5 0 1 83 8 207
2014 Science and technology 35 49 9 3 5 0 0 84 7 105
2014 Legal services 46 32 7 0 14 0 0 78 14 15
2014 Administration and operations 42 37 12 6 2 1 0 80 8 537
2014 Human resources 42 39 10 6 3 0 0 81 8 166
2014 Financial management 49 38 7 5 0 0 0 87 5 170
2014 Procurement 43 40 4 4 9 0 0 83 13 23
2014 Real property 35 42 8 9 6 0 0 77 15 50
2014 Materiel management 40 50 0 10 0 0 0 90 10 10
2014 Information management 44 36 11 7 2 0 0 80 9 108
2014 Information technology 48 36 8 5 2 0 0 85 7 130
2014 Internal audit 66 34 0 0 0 0 0 100 0 22
2014 Evaluation 38 38 20 4 0 0 0 76 4 29
2014 Other services to the public 39 40 10 10 1 0 0 79 11 80
2014 None of the above 36 42 11 8 3 0 0 78 11 432

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 30 45 16 8 0 0 2 75 8 61
2017 Federal regulators 28 35 21 9 7 0 0 63 17 576
2017 Compliance, inspection and enforcement 27 37 21 9 5 0 0 65 14 690
2017 Communications or public affairs 34 44 15 3 4 1 0 78 7 105
2017 Access to information and privacy 12 12 26 31 19 0 0 24 50 16
2017 Security 33 33 20 11 3 1 0 66 14 161
2017 Science and technology 29 39 15 13 4 0 0 68 17 110
2017 Legal services 54 12 23 12 0 0 0 66 12 17
2017 Administration and operations 37 40 13 6 3 1 1 78 9 542
2017 Human resources 26 37 18 8 10 0 0 64 18 161
2017 Financial management 40 35 14 6 5 0 0 75 11 194
2017 Procurement 43 38 9 0 5 5 0 85 5 21
2017 Real property 44 28 14 6 6 0 3 74 12 36
2017 Information management 39 40 13 4 3 0 0 80 7 93
2017 Information technology 40 34 15 6 3 0 2 76 9 148
2017 Internal audit 41 45 5 5 0 0 5 90 5 20
2017 Evaluation 58 37 5 0 0 0 0 95 0 21
2017 Data sciences 42 38 8 7 0 5 0 84 8 39
2017 Policy 29 43 17 5 5 1 1 73 10 310
2017 Project management 34 42 16 6 1 0 1 77 7 148
2017 Other services to the public 31 39 22 3 5 0 0 70 8 71
2017 None of the above 31 37 18 8 5 0 1 69 13 284
2014 Client contact centre 43 28 12 11 2 2 2 74 13 57
2014 Federal regulators 21 33 22 14 10 1 0 54 24 565
2014 Compliance, inspection and enforcement 19 35 24 12 7 1 1 55 20 574
2014 Communications or public affairs 27 38 21 9 4 0 1 66 13 108
2014 Access to information and privacy 5 42 31 16 5 0 0 48 21 19
2014 Security 32 32 20 10 5 0 1 64 15 207
2014 Science and technology 26 40 23 6 6 0 0 66 11 105
2014 Legal services 33 41 7 0 7 7 6 84 8 15
2014 Administration and operations 37 33 16 6 6 0 1 71 12 538
2014 Human resources 23 37 21 12 7 0 0 60 19 166
2014 Financial management 37 40 17 4 2 0 1 77 6 170
2014 Procurement 8 44 26 17 5 0 0 52 22 23
2014 Real property 40 30 18 8 4 0 0 71 12 50
2014 Materiel management 50 32 18 0 0 0 0 82 0 10
2014 Information management 49 30 15 3 4 0 0 79 6 108
2014 Information technology 34 36 18 10 2 0 0 70 12 130
2014 Internal audit 41 42 13 4 0 0 0 83 4 22
2014 Evaluation 49 26 11 7 4 0 3 77 12 29
2014 Other services to the public 32 43 10 5 9 0 1 76 14 80
2014 None of the above 26 41 16 8 8 0 1 67 16 433

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 10 32 33 15 5 2 3 21 44 60
2017 Federal regulators 13 27 37 14 6 1 1 21 41 575
2017 Compliance, inspection and enforcement 10 27 38 16 7 1 2 23 38 689
2017 Communications or public affairs 8 19 44 21 5 3 1 27 27 106
2017 Access to information and privacy 20 38 24 6 12 0 0 18 58 16
2017 Security 12 25 41 10 5 2 4 16 40 159
2017 Science and technology 7 27 36 17 10 1 1 28 35 109
2017 Legal services 0 24 30 18 24 5 0 44 25 17
2017 Administration and operations 11 22 34 17 10 2 4 29 35 538
2017 Human resources 11 27 32 18 9 0 3 27 39 161
2017 Financial management 6 26 36 18 7 3 5 27 34 193
2017 Procurement 5 10 35 40 5 0 5 47 16 20
2017 Real property 11 17 30 23 16 0 3 40 29 36
2017 Information management 12 23 23 24 13 2 2 39 36 92
2017 Information technology 11 29 36 13 9 0 2 23 41 148
2017 Internal audit 5 11 39 35 11 0 0 46 15 20
2017 Evaluation 5 14 33 30 9 4 5 44 20 21
2017 Data sciences 10 31 29 22 0 6 3 24 45 38
2017 Policy 9 22 41 16 9 2 2 26 31 309
2017 Project management 8 25 42 19 5 1 2 24 33 147
2017 Other services to the public 10 21 30 16 17 0 5 34 33 70
2017 None of the above 7 26 38 17 7 1 4 25 34 283
2014 Client contact centre 5 32 35 18 4 2 4 23 40 57
2014 Federal regulators 17 31 36 10 4 1 1 15 49 565
2014 Compliance, inspection and enforcement 13 29 35 15 5 2 1 21 43 573
2014 Communications or public affairs 10 23 35 24 5 1 1 30 34 108
2014 Access to information and privacy 11 44 27 6 12 0 0 17 56 18
2014 Security 10 24 36 19 5 1 3 26 36 207
2014 Science and technology 11 26 36 20 6 1 0 26 38 105
2014 Legal services 14 14 42 12 19 0 0 31 27 15
2014 Administration and operations 11 25 35 18 7 1 3 26 38 537
2014 Human resources 12 31 37 12 6 1 1 19 44 166
2014 Financial management 4 21 43 23 5 2 2 29 25 170
2014 Procurement 14 26 36 19 0 0 5 20 42 22
2014 Real property 4 26 37 15 14 4 0 30 31 49
2014 Materiel management 10 18 29 32 0 0 11 36 31 10
2014 Information management 6 25 35 20 11 0 4 32 32 108
2014 Information technology 12 23 41 12 8 2 2 21 37 130
2014 Internal audit 11 22 31 23 13 0 0 37 33 22
2014 Evaluation 3 18 52 17 3 0 7 22 23 29
2014 Other services to the public 17 31 29 17 6 0 0 23 48 80
2014 None of the above 11 26 35 17 6 2 2 24 39 429

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 8 17 27 23 15 5 5 43 28 60
2017 Federal regulators 13 20 32 20 11 2 2 32 34 571
2017 Compliance, inspection and enforcement 11 23 31 19 11 3 2 31 36 684
2017 Communications or public affairs 3 14 39 27 11 5 0 40 19 105
2017 Access to information and privacy 26 18 26 12 12 6 0 26 47 16
2017 Security 12 22 34 18 9 1 4 28 36 158
2017 Science and technology 4 18 34 20 18 3 3 40 24 109
2017 Legal services 0 6 30 24 24 17 0 57 7 17
2017 Administration and operations 11 15 28 20 15 4 7 39 30 539
2017 Human resources 10 20 27 18 16 4 5 37 33 159
2017 Financial management 5 15 34 22 14 3 6 40 23 193
2017 Procurement 6 17 28 34 5 5 5 44 25 18
2017 Real property 0 25 25 14 30 3 3 47 26 36
2017 Information management 20 16 19 17 23 1 3 42 38 92
2017 Information technology 11 19 31 18 14 2 5 34 32 148
2017 Internal audit 0 9 25 31 35 0 0 66 9 20
2017 Evaluation 0 9 19 40 14 14 5 66 11 21
2017 Data sciences 5 15 38 31 3 5 3 37 22 39
2017 Policy 5 16 30 26 15 5 3 45 23 308
2017 Project management 8 20 32 24 10 4 2 36 30 147
2017 Other services to the public 14 20 11 31 16 4 4 51 37 69
2017 None of the above 9 22 26 24 11 4 4 38 34 284
2014 Client contact centre 5 29 18 24 11 11 2 40 39 57
2014 Federal regulators 16 25 32 16 8 1 2 25 42 562
2014 Compliance, inspection and enforcement 13 23 29 19 10 3 2 31 38 571
2014 Communications or public affairs 8 15 32 31 8 1 4 42 25 108
2014 Access to information and privacy 17 22 11 27 17 0 6 47 41 18
2014 Security 13 20 30 22 11 1 3 34 35 205
2014 Science and technology 11 17 37 21 10 2 1 32 30 105
2014 Legal services 0 0 55 14 31 0 0 45 0 15
2014 Administration and operations 10 16 29 22 14 5 4 40 28 538
2014 Human resources 8 18 30 24 15 4 1 41 27 165
2014 Financial management 2 15 28 32 16 2 4 52 18 168
2014 Procurement 9 4 28 32 14 4 10 53 15 22
2014 Real property 8 14 24 30 20 2 2 52 23 50
2014 Materiel management 20 19 21 18 11 0 11 33 43 10
2014 Information management 7 13 27 23 19 4 7 47 22 108
2014 Information technology 4 10 30 27 21 4 5 52 15 130
2014 Internal audit 15 8 13 35 27 0 0 63 24 22
2014 Evaluation 0 22 31 26 14 0 7 43 23 29
2014 Other services to the public 16 17 24 29 12 1 1 42 34 79
2014 None of the above 11 18 29 24 11 3 4 38 31 429

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 9 30 32 12 7 3 7 21 44 59
2017 Federal regulators 19 25 31 16 6 1 2 22 46 576
2017 Compliance, inspection and enforcement 19 26 29 16 6 2 2 23 47 688
2017 Communications or public affairs 21 27 32 12 9 0 0 20 48 104
2017 Access to information and privacy 19 32 32 0 6 6 6 7 57 16
2017 Security 19 25 28 19 6 1 3 26 45 160
2017 Science and technology 14 36 32 10 5 3 0 16 51 109
2017 Legal services 0 24 18 24 30 5 0 56 25 17
2017 Administration and operations 14 24 29 15 10 2 6 27 42 540
2017 Human resources 14 27 31 13 12 1 2 26 42 158
2017 Financial management 11 26 29 17 8 3 7 27 40 194
2017 Procurement 15 44 16 20 5 0 0 25 59 20
2017 Real property 14 25 31 8 19 0 3 28 40 36
2017 Information management 17 17 33 11 14 2 7 27 37 93
2017 Information technology 19 29 28 13 4 3 4 18 52 147
2017 Internal audit 0 25 24 20 25 6 0 48 27 20
2017 Evaluation 5 28 33 24 5 0 5 31 34 21
2017 Data sciences 20 18 36 13 5 5 3 20 41 39
2017 Policy 11 23 36 19 6 3 1 26 36 309
2017 Project management 16 26 39 15 2 0 1 18 43 147
2017 Other services to the public 21 12 35 18 10 0 4 29 35 69
2017 None of the above 14 28 30 14 8 2 3 24 44 283
2014 Client contact centre 24 28 29 11 2 2 4 14 55 57
2014 Federal regulators 23 32 27 12 4 1 2 16 56 564
2014 Compliance, inspection and enforcement 22 29 26 15 5 2 1 21 52 569
2014 Communications or public affairs 29 32 26 8 3 0 2 11 62 108
2014 Access to information and privacy 21 26 31 5 11 6 0 17 50 19
2014 Security 15 26 34 14 8 1 2 23 42 206
2014 Science and technology 27 30 30 8 3 2 1 10 59 104
2014 Legal services 7 14 20 6 32 7 14 48 26 15
2014 Administration and operations 19 25 31 13 6 2 3 20 47 538
2014 Human resources 17 33 30 9 6 1 3 15 54 166
2014 Financial management 16 22 37 12 7 2 4 20 40 170
2014 Procurement 23 36 27 0 5 0 10 6 65 22
2014 Real property 20 30 32 10 4 2 2 15 52 50
2014 Materiel management 20 30 30 0 0 0 21 0 63 10
2014 Information management 9 17 35 21 10 2 6 34 29 107
2014 Information technology 15 24 35 13 9 1 3 23 40 130
2014 Internal audit 10 18 27 36 9 0 0 45 28 22
2014 Evaluation 11 39 24 20 0 0 7 21 53 29
2014 Other services to the public 23 25 25 20 2 2 1 24 51 79
2014 None of the above 20 26 31 13 5 3 3 19 49 428

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 6 10 37 23 17 2 3 43 18 59
2017 Federal regulators 9 18 32 29 11 1 2 40 27 571
2017 Compliance, inspection and enforcement 9 13 33 31 13 0 2 45 22 682
2017 Communications or public affairs 8 26 38 19 8 1 0 28 34 105
2017 Access to information and privacy 28 34 26 6 6 0 0 13 61 15
2017 Security 7 13 36 30 9 1 4 41 21 156
2017 Science and technology 5 21 34 20 19 1 0 40 26 108
2017 Legal services 0 18 12 30 36 5 0 69 19 17
2017 Administration and operations 9 15 27 25 18 2 4 46 25 537
2017 Human resources 10 20 35 22 9 1 3 33 31 159
2017 Financial management 10 15 36 23 11 1 5 36 26 193
2017 Procurement 11 21 31 32 0 0 5 33 34 19
2017 Real property 3 11 28 39 17 0 3 57 14 36
2017 Information management 7 13 27 24 26 0 3 52 21 93
2017 Information technology 9 18 33 22 14 1 4 37 28 148
2017 Internal audit 9 19 19 30 12 6 5 47 32 20
2017 Evaluation 0 9 15 47 24 0 5 74 10 21
2017 Data sciences 10 18 25 31 8 5 3 42 30 39
2017 Policy 9 23 34 20 9 3 1 30 34 308
2017 Project management 8 20 37 22 10 0 2 33 29 147
2017 Other services to the public 7 13 27 28 20 1 4 50 21 69
2017 None of the above 7 17 32 28 11 1 5 41 25 280
2014 Client contact centre 7 14 45 20 11 3 0 32 21 57
2014 Federal regulators 15 19 36 21 7 1 2 29 35 564
2014 Compliance, inspection and enforcement 8 16 32 30 10 2 2 42 25 568
2014 Communications or public affairs 15 20 43 16 5 0 2 21 36 108
2014 Access to information and privacy 5 37 31 16 0 6 6 18 47 19
2014 Security 5 17 34 30 12 0 3 43 22 205
2014 Science and technology 7 23 24 34 9 2 1 44 31 105
2014 Legal services 0 27 12 28 26 7 0 58 29 15
2014 Administration and operations 11 20 30 25 10 2 3 37 32 531
2014 Human resources 11 22 43 15 7 1 2 22 34 164
2014 Financial management 7 17 38 27 8 1 2 37 24 170
2014 Procurement 22 23 26 16 4 0 10 21 50 22
2014 Real property 6 18 42 16 16 2 0 33 24 50
2014 Materiel management 10 21 17 32 0 0 21 41 38 10
2014 Information management 4 11 25 28 27 1 5 59 15 107
2014 Information technology 7 18 32 28 12 1 3 42 25 130
2014 Internal audit 0 9 41 32 18 0 0 50 9 22
2014 Evaluation 0 24 32 41 0 0 3 42 25 29
2014 Other services to the public 6 19 40 20 13 1 1 34