2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	59	6	10	2	0	82	13	174
2017	EN-03	30	60	0	0	10	0	90	10	10
2017	EN-04	26	57	6	9	2	0	83	11	107
2017	EN-05	15	61	10	12	2	0	76	15	41
2014	EN	24	56	6	12	3	0	80	14	153
2014	EN-03	29	41	6	18	6	0	71	24	17
2014	EN-04	26	57	6	9	1	0	84	10	87
2014	EN-05	18	58	5	15	5	0	75	20	40
2011	EN	31	55	4	8	2	1	86	10	190
2011	EN-03	25	63	6	6	0	0	88	6	16
2011	EN-04	37	53	3	6	1	1	91	6	109
2011	EN-05	20	54	6	16	4	0	74	20	50
2008	EN	32	54	5	5	3	0	86	8	167
2008	EN-03	20	60	7	13	0	0	80	13	15
2008	EN-04	37	54	3	5	1	0	91	6	87
2008	EN-05	29	53	8	4	6	0	82	10	49

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	63	27	6	0	2	1	1	92	2	175
2017	EN-03	80	20	0	0	0	0	0	100	0	10
2017	EN-04	60	29	6	0	2	2	1	91	2	108
2017	EN-05	68	24	5	0	2	0	0	93	2	41
2014	EN	62	24	10	1	1	0	1	87	3	153
2014	EN-03	53	24	12	6	0	0	6	81	6	17
2014	EN-04	61	26	13	0	0	0	0	87	0	87
2014	EN-05	65	23	8	3	3	0	0	88	5	40
2011	EN	68	20	7	2	1	1	2	90	3	189
2011	EN-03	63	25	13	0	0	0	0	88	0	16
2011	EN-04	69	19	6	1	1	2	3	92	2	108
2011	EN-05	72	20	8	0	0	0	0	92	0	50
2008	EN	65	22	8	4	1	0	1	87	5	167
2008	EN-03	53	33	13	0	0	0	0	87	0	15
2008	EN-04	67	17	10	5	0	0	1	85	5	87
2008	EN-05	71	22	2	2	0	0	2	96	2	49

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	68	20	3	6	1	1	1	89	8	175
2017	EN-03	50	40	0	10	0	0	0	90	10	10
2017	EN-04	68	20	3	6	2	1	1	90	8	108
2017	EN-05	68	22	5	5	0	0	0	90	5	41
2014	EN	61	22	5	8	3	0	1	84	11	153
2014	EN-03	53	24	0	18	0	0	6	81	19	17
2014	EN-04	66	23	6	3	2	0	0	89	6	87
2014	EN-05	55	23	5	13	5	0	0	78	18	40
2011	EN	63	18	6	6	7	0	1	81	13	190
2011	EN-03	50	19	6	13	13	0	0	69	25	16
2011	EN-04	64	19	6	5	6	0	1	84	10	109
2011	EN-05	66	16	6	8	4	0	0	82	12	50
2008	EN	60	17	5	12	2	0	2	80	15	167
2008	EN-03	40	20	7	27	0	0	7	64	29	15
2008	EN-04	60	22	5	10	2	0	1	83	13	87
2008	EN-05	69	10	2	12	2	0	4	83	15	49

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	38	33	9	15	5	71	20	175
2017	EN-03	50	40	0	10	0	90	10	10
2017	EN-04	40	31	6	17	6	71	22	108
2017	EN-05	29	27	20	20	5	56	24	41
2014	EN	33	36	10	15	7	69	22	153
2014	EN-03	18	47	18	12	6	65	18	17
2014	EN-04	34	33	11	15	6	68	21	87
2014	EN-05	38	33	0	20	10	70	30	40
2011	EN	38	44	9	6	3	82	9	188
2011	EN-03	31	44	13	6	6	75	13	16
2011	EN-04	39	44	10	6	1	83	6	109
2011	EN-05	33	44	8	8	6	77	15	48

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	34	16	21	11	0	0	52	32	175
2017	EN-03	40	50	0	10	0	0	0	90	10	10
2017	EN-04	21	33	12	24	9	0	0	55	33	108
2017	EN-05	5	24	32	22	17	0	0	29	39	41
2014	EN	24	46	16	9	4	0	0	71	13	153
2014	EN-03	18	53	24	6	0	0	0	71	6	17
2014	EN-04	28	43	17	8	5	0	0	70	13	87
2014	EN-05	20	55	8	13	5	0	0	75	18	40
2011	EN	32	42	11	10	3	1	1	75	13	189
2011	EN-03	38	38	13	13	0	0	0	75	13	16
2011	EN-04	30	45	7	11	5	1	1	77	16	109
2011	EN-05	33	41	14	8	2	0	2	75	10	49
2008	EN	36	40	14	4	3	1	1	78	7	166
2008	EN-03	20	53	20	0	7	0	0	73	7	15
2008	EN-04	37	42	12	2	3	1	2	82	6	86
2008	EN-05	37	33	22	8	0	0	0	69	8	49

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	46	41	6	5	2	0	86	7	175
2017	EN-03	30	60	0	0	10	0	90	10	10
2017	EN-04	44	44	6	5	2	0	88	6	108
2017	EN-05	56	27	7	7	2	0	83	10	41
2014	EN	46	44	7	3	1	0	90	3	153
2014	EN-03	24	53	12	12	0	0	76	12	17
2014	EN-04	49	40	7	2	1	0	90	3	87
2014	EN-05	50	45	5	0	0	0	95	0	40
2011	EN	48	38	7	3	3	1	87	6	190
2011	EN-03	19	50	0	19	13	0	69	31	16
2011	EN-04	51	36	10	1	1	1	88	2	109
2011	EN-05	48	40	6	0	6	0	88	6	50
2008	EN	52	36	5	5	2	0	88	7	166
2008	EN-03	33	33	20	13	0	0	67	13	15
2008	EN-04	51	35	6	6	2	0	86	8	86
2008	EN-05	59	37	0	2	2	0	96	4	49

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	51	41	3	3	2	91	5	175
2017	EN-03	60	30	0	10	0	90	10	10
2017	EN-04	51	41	4	3	2	92	5	108
2017	EN-05	56	36	2	2	2	93	5	41
2014	EN	48	44	5	3	0	92	3	153
2014	EN-03	24	59	12	6	0	82	6	17
2014	EN-04	49	40	6	5	0	90	5	87
2014	EN-05	58	43	0	0	0	100	0	40
2011	EN	56	38	3	2	2	94	3	189
2011	EN-03	19	69	0	6	6	88	13	16
2011	EN-04	58	37	4	1	1	94	2	109
2011	EN-05	61	33	2	2	2	94	4	49
2008	EN	51	40	5	2	1	91	4	167
2008	EN-03	53	13	20	7	7	67	13	15
2008	EN-04	46	43	7	3	1	89	5	87
2008	EN-05	61	39	0	0	0	100	0	49

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	41	6	6	2	0	1	86	8	174
2017	EN-03	50	50	0	0	0	0	0	100	0	10
2017	EN-04	48	36	8	5	2	0	1	85	7	108
2017	EN-05	35	47	5	8	3	0	3	85	10	40
2014	EN	41	41	11	5	2	1	0	82	7	153
2014	EN-03	65	29	0	0	6	0	0	94	6	17
2014	EN-04	36	41	15	7	1	0	0	77	8	87
2014	EN-05	40	45	8	3	3	3	0	87	5	40

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	30	10	6	5	0	79	11	175
2017	EN-03	50	30	10	10	0	0	80	10	10
2017	EN-04	52	30	9	6	4	0	81	9	108
2017	EN-05	39	34	12	10	5	0	73	15	41
2014	EN	35	39	8	13	4	0	75	17	153
2014	EN-03	35	41	6	12	6	0	76	18	17
2014	EN-04	40	39	9	8	3	0	79	11	87
2014	EN-05	30	40	3	23	5	0	70	28	40
2011	EN	38	40	13	4	5	1	79	9	188
2011	EN-03	38	38	25	0	0	0	75	0	16
2011	EN-04	39	41	15	2	3	0	81	5	109
2011	EN-05	33	44	6	6	8	2	79	15	48

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	34	30	9	11	11	1	3	66	24	175
2017	EN-03	20	30	10	10	20	10	0	56	33	10
2017	EN-04	39	26	9	9	13	0	4	67	23	108
2017	EN-05	29	39	10	15	7	0	0	68	22	41
2014	EN	36	29	10	11	11	0	3	66	23	153
2014	EN-03	24	35	0	24	18	0	0	59	41	17
2014	EN-04	37	29	15	9	8	0	2	67	18	87
2014	EN-05	40	30	5	10	13	0	3	72	23	40
2011	EN	32	30	10	10	14	0	4	64	25	188
2011	EN-03	38	31	19	0	13	0	0	69	13	16
2011	EN-04	34	33	11	7	11	0	4	70	19	109
2011	EN-05	31	27	4	15	19	0	4	61	35	48
2008	EN	39	27	8	13	8	2	3	69	22	167
2008	EN-03	33	33	20	13	0	0	0	67	13	15
2008	EN-04	41	26	8	13	8	3	0	70	21	87
2008	EN-05	45	27	6	10	12	0	0	71	22	49

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	47	9	3	5	84	7	175
2017	EN-03	40	50	0	0	10	90	10	10
2017	EN-04	37	49	8	3	3	86	6	108
2017	EN-05	36	44	7	5	7	80	12	41
2014	EN	29	50	12	7	1	80	8	153
2014	EN-03	29	29	35	6	0	59	6	17
2014	EN-04	30	48	13	8	1	78	9	87
2014	EN-05	33	60	5	3	0	93	3	40
2011	EN	35	42	13	5	4	77	10	187
2011	EN-03	19	44	25	6	6	63	13	16
2011	EN-04	37	40	14	6	3	77	9	108
2011	EN-05	35	44	8	4	8	79	13	48
2008	EN	40	43	8	7	2	83	8	166
2008	EN-03	27	47	13	13	0	73	13	15
2008	EN-04	43	42	7	6	2	85	8	86
2008	EN-05	43	37	10	8	2	80	10	49

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	46	19	9	7	1	1	65	16	175
2017	EN-03	30	60	10	0	0	0	0	90	0	10
2017	EN-04	20	46	19	7	6	0	0	67	14	108
2017	EN-05	10	39	24	17	10	0	0	49	27	41
2014	EN	19	44	18	10	8	0	0	63	18	153
2014	EN-03	29	29	18	12	12	0	0	59	24	17
2014	EN-04	17	48	18	7	9	0	0	66	16	87
2014	EN-05	20	40	20	13	8	0	0	60	20	40
2011	EN	21	40	15	12	12	1	0	62	23	189
2011	EN-03	13	33	27	27	0	0	0	47	27	15
2011	EN-04	24	40	16	9	11	0	0	64	20	109
2011	EN-05	16	40	10	14	18	2	0	57	33	50

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	42	11	10	7	72	17	175
2017	EN-03	60	40	0	0	0	100	0	10
2017	EN-04	31	44	9	8	7	75	16	108
2017	EN-05	22	41	15	15	7	63	22	41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	42	41	7	6	5	0	83	10	175
2017	EN-03	50	50	0	0	0	0	100	0	10
2017	EN-04	41	43	7	5	5	0	83	9	108
2017	EN-05	42	39	2	10	7	0	80	17	41
2014	EN	35	46	13	2	3	1	82	5	153
2014	EN-03	35	41	12	0	12	0	76	12	17
2014	EN-04	41	40	11	3	2	1	83	6	87
2014	EN-05	30	53	15	0	3	0	83	3	40
2011	EN	40	40	10	4	4	1	81	9	189
2011	EN-03	27	33	20	13	0	7	64	14	15
2011	EN-04	44	39	10	3	5	0	83	7	109
2011	EN-05	34	44	8	6	6	2	80	12	50
2008	EN	52	34	8	3	1	1	87	4	167
2008	EN-03	47	27	27	0	0	0	73	0	15
2008	EN-04	51	39	7	1	1	1	91	2	87
2008	EN-05	57	29	6	6	2	0	86	8	49

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	43	11	10	6	73	16	175
2017	EN-03	40	50	10	0	0	90	0	10
2017	EN-04	30	44	10	10	6	73	17	108
2017	EN-05	24	41	15	12	7	66	20	41

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	58	33	6	3	1	90	4	175
2017	EN-03	60	30	10	0	0	90	0	10
2017	EN-04	59	31	5	4	1	91	5	108
2017	EN-05	59	32	5	5	0	90	5	41
2014	EN	56	38	6	0	0	94	0	152
2014	EN-03	35	59	6	0	0	94	0	17
2014	EN-04	57	37	6	0	0	94	0	87
2014	EN-05	63	33	5	0	0	95	0	40
2011	EN	57	35	5	2	1	92	3	189
2011	EN-03	38	38	13	13	0	75	13	16
2011	EN-04	62	33	3	2	0	95	2	109
2011	EN-05	51	37	10	0	2	88	2	49

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	53	11	6	4	1	79	10	175
2017	EN-03	30	60	10	0	0	0	90	0	10
2017	EN-04	28	53	10	5	5	0	81	9	108
2017	EN-05	20	56	10	10	5	0	76	15	41
2014	EN	19	54	10	10	7	0	73	17	153
2014	EN-03	24	59	6	0	12	0	82	12	17
2014	EN-04	20	52	13	10	6	0	71	16	87
2014	EN-05	20	55	8	13	5	0	75	18	40
2011	EN	31	45	11	6	7	0	76	13	188
2011	EN-03	25	44	31	0	0	0	69	0	16
2011	EN-04	30	44	11	7	7	0	74	15	109
2011	EN-05	29	44	8	6	13	0	73	19	48

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	35	17	13	6	64	19	175
2017	EN-03	50	40	0	10	0	90	10	10
2017	EN-04	30	34	19	11	6	64	18	108
2017	EN-05	20	39	17	17	7	58	24	41
2014	EN	22	41	17	14	7	63	20	153
2014	EN-03	18	47	6	18	12	65	29	17
2014	EN-04	23	37	16	16	8	60	24	87
2014	EN-05	23	45	20	10	3	68	13	40

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	43	11	9	6	0	1	73	15	175
2017	EN-03	40	60	0	0	0	0	0	100	0	10
2017	EN-04	30	45	12	6	7	0	0	75	13	108
2017	EN-05	27	36	10	20	5	0	2	65	25	41
2014	EN	20	45	17	12	7	0	0	64	18	152
2014	EN-03	18	47	18	12	6	0	0	65	18	17
2014	EN-04	21	47	16	10	6	0	0	67	16	86
2014	EN-05	20	40	18	18	5	0	0	60	23	40
2011	EN	34	39	13	7	6	1	1	74	13	188
2011	EN-03	33	40	20	7	0	0	0	73	7	15
2011	EN-04	33	41	14	6	6	0	0	74	12	109
2011	EN-05	33	35	10	10	10	2	0	69	21	49

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	36	49	8	4	3	85	7	174
2017	EN-03	50	40	0	0	10	90	10	10
2017	EN-04	34	53	9	2	2	87	4	107
2017	EN-05	37	46	5	7	5	83	12	41
2014	EN	36	51	11	1	1	87	2	153
2014	EN-03	24	53	24	0	0	76	0	17
2014	EN-04	44	44	9	2	1	87	3	87
2014	EN-05	33	58	10	0	0	90	0	40
2011	EN	40	46	9	2	3	86	5	188
2011	EN-03	31	31	31	0	6	63	6	16
2011	EN-04	45	46	6	2	1	91	3	109
2011	EN-05	29	54	4	4	8	83	13	48
2008	EN	48	39	8	4	1	87	5	167
2008	EN-03	47	33	20	0	0	80	0	15
2008	EN-04	52	34	8	5	1	86	6	87
2008	EN-05	47	41	8	2	2	88	4	49

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	38	18	9	6	0	0	67	15	175
2017	EN-03	30	40	30	0	0	0	0	70	0	10
2017	EN-04	34	41	13	8	4	0	0	75	12	108
2017	EN-05	12	32	32	12	12	0	0	44	24	41
2014	EN	18	41	24	9	8	0	0	59	17	153
2014	EN-03	29	35	24	6	6	0	0	65	12	17
2014	EN-04	20	46	28	3	3	0	0	66	7	87
2014	EN-05	5	38	23	20	15	0	0	43	35	40
2011	EN	19	41	18	12	8	1	1	61	20	190
2011	EN-03	38	38	13	13	0	0	0	75	13	16
2011	EN-04	21	48	17	7	6	0	1	69	13	109
2011	EN-05	10	28	24	24	12	2	0	39	37	50
2008	EN	15	33	25	14	13	0	0	48	27	167
2008	EN-03	20	27	33	20	0	0	0	47	20	15
2008	EN-04	23	39	22	9	7	0	0	62	16	87
2008	EN-05	2	31	27	14	27	0	0	33	41	49

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	7	26	40	16	7	1	2	24	35	175
2017	EN-03	0	10	30	40	20	0	0	60	10	10
2017	EN-04	7	21	42	17	9	2	2	27	30	108
2017	EN-05	7	39	41	7	2	0	2	10	48	41
2014	EN	10	26	38	20	6	0	1	26	36	152
2014	EN-03	18	18	35	24	6	0	0	29	35	17
2014	EN-04	7	26	35	23	8	0	1	32	33	86
2014	EN-05	10	30	50	10	0	0	0	10	40	40
2011	EN	12	25	33	22	7	0	2	29	38	189
2011	EN-03	6	38	44	6	0	0	6	7	47	16
2011	EN-04	7	24	32	26	9	0	2	36	32	109
2011	EN-05	20	22	33	20	4	0	0	24	43	49
2008	EN	9	26	43	16	4	0	1	21	36	167
2008	EN-03	7	33	33	27	0	0	0	27	40	15
2008	EN-04	7	24	44	16	7	0	2	24	32	87
2008	EN-05	12	27	43	16	2	0	0	18	39	49

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	7	15	26	26	20	2	3	49	24	175
2017	EN-03	0	0	30	30	40	0	0	70	0	10
2017	EN-04	7	14	23	25	23	4	4	52	23	108
2017	EN-05	10	22	34	20	12	0	2	33	33	41
2014	EN	8	18	27	29	14	2	1	45	27	153
2014	EN-03	6	12	41	35	0	6	0	38	19	17
2014	EN-04	8	20	22	31	16	2	1	49	29	87
2014	EN-05	8	20	33	30	10	0	0	40	28	40
2011	EN	13	17	23	31	13	1	3	46	31	189
2011	EN-03	19	6	38	25	0	6	6	29	29	16
2011	EN-04	9	17	20	34	17	0	3	53	26	109
2011	EN-05	16	16	29	29	8	0	2	38	33	49
2008	EN	8	19	25	28	14	2	3	45	29	166
2008	EN-03	13	13	20	33	20	0	0	53	27	15
2008	EN-04	5	16	20	30	21	3	5	56	23	86
2008	EN-05	12	24	31	24	4	2	2	30	38	49

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	26	30	17	9	2	1	26	43	175
2017	EN-03	20	40	20	20	0	0	0	20	60	10
2017	EN-04	12	23	33	16	11	3	2	28	37	108
2017	EN-05	24	22	27	22	5	0	0	27	46	41
2014	EN	17	30	31	13	7	0	3	20	48	153
2014	EN-03	29	41	29	0	0	0	0	0	71	17
2014	EN-04	13	29	32	16	8	0	2	25	42	87
2014	EN-05	18	35	28	13	3	0	5	16	55	40
2011	EN	18	23	34	18	6	1	1	24	42	188
2011	EN-03	25	38	31	6	0	0	0	6	63	16
2011	EN-04	12	25	35	19	7	1	1	26	38	108
2011	EN-05	22	18	31	24	4	0	0	29	41	49
2008	EN	12	22	31	22	10	1	2	33	35	167
2008	EN-03	13	33	20	33	0	0	0	33	47	15
2008	EN-04	7	20	36	22	11	1	3	35	28	87
2008	EN-05	16	22	29	22	10	0	0	33	39	49

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	21	32	27	12	1	0	39	28	173
2017	EN-03	0	10	80	10	0	0	0	10	10	10
2017	EN-04	6	13	30	35	16	1	0	51	19	107
2017	EN-05	12	42	27	15	5	0	0	20	54	41
2014	EN	11	21	31	32	5	0	1	37	32	152
2014	EN-03	0	18	41	41	0	0	0	41	18	17
2014	EN-04	8	17	33	35	6	0	1	41	26	86
2014	EN-05	20	28	28	23	3	0	0	25	48	40
2011	EN	12	14	34	33	6	0	1	39	26	190
2011	EN-03	6	25	38	31	0	0	0	31	31	16
2011	EN-04	6	14	34	39	6	0	0	46	20	109
2011	EN-05	22	16	34	24	4	0	0	28	38	50
2008	EN	7	14	45	25	8	0	1	33	22	166
2008	EN-03	0	20	47	33	0	0	0	33	20	15
2008	EN-04	5	16	38	24	15	0	1	40	21	86
2008	EN-05	14	10	53	20	2	0	0	22	24	49

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	17	21	30	19	9	3	2	30	39	175
2017	EN-03	0	20	70	10	0	0	0	10	20	10
2017	EN-04	14	17	29	23	10	4	4	36	33	108
2017	EN-05	29	27	24	15	5	0	0	20	56	41
2014	EN	18	29	34	12	4	1	2	17	48	153
2014	EN-03	18	35	35	6	6	0	0	12	53	17
2014	EN-04	11	30	37	15	3	1	2	19	43	87
2014	EN-05	33	23	35	8	0	0	3	8	56	40
2011	EN	20	27	31	12	6	1	3	19	49	190
2011	EN-03	0	38	38	6	0	6	13	8	46	16
2011	EN-04	17	25	36	13	7	1	2	21	42	109
2011	EN-05	32	34	18	10	4	0	2	14	67	50
2008	EN	20	19	25	22	8	3	4	32	42	167
2008	EN-03	13	13	20	27	20	7	0	50	29	15
2008	EN-04	14	15	26	25	10	5	5	39	32	87
2008	EN-05	31	29	22	12	2	0	4	15	62	49

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	14	21	29	18	5	4	52	26	175
2017	EN-03	10	20	20	20	30	0	0	50	30	10
2017	EN-04	7	14	20	31	18	6	5	54	24	108
2017	EN-05	17	12	17	29	20	0	5	51	31	41
2014	EN	5	12	26	32	17	1	7	54	19	152
2014	EN-03	12	24	24	29	12	0	0	41	35	17
2014	EN-04	2	7	28	40	16	2	5	60	10	86
2014	EN-05	8	13	23	25	20	0	13	51	23	40
2011	EN	7	11	28	25	23	2	5	52	19	189
2011	EN-03	13	6	38	25	19	0	0	44	19	16
2011	EN-04	5	8	28	26	25	3	6	55	14	109
2011	EN-05	12	14	18	24	22	0	8	51	29	49
2008	EN	5	19	23	26	20	1	6	49	26	167
2008	EN-03	0	27	27	20	27	0	0	47	27	15
2008	EN-04	6	15	21	28	20	2	9	53	23	87
2008	EN-05	8	22	29	16	20	0	4	38	32	49

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	24	34	11	7	3	3	19	44	175
2017	EN-03	20	20	30	20	10	0	0	30	40	10
2017	EN-04	14	27	33	12	8	3	3	22	43	108
2017	EN-05	27	17	41	5	5	0	5	10	46	41
2014	EN	18	29	36	12	3	1	1	15	48	153
2014	EN-03	35	24	41	0	0	0	0	0	59	17
2014	EN-04	15	26	34	17	5	1	1	22	42	87
2014	EN-05	15	40	35	8	0	0	3	8	56	40

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	26	5	3	2	1	2	89	5	175
2017	EN-03	70	30	0	0	0	0	0	100	0	10
2017	EN-04	60	25	5	4	2	2	3	89	6	108
2017	EN-05	61	29	7	0	0	0	2	92	0	41
2014	EN	71	18	4	1	4	0	1	91	5	152
2014	EN-03	88	12	0	0	0	0	0	100	0	17
2014	EN-04	70	20	7	0	2	0	1	91	2	86
2014	EN-05	70	15	0	5	8	0	3	87	13	40
2011	EN	59	19	7	4	5	1	5	82	10	188
2011	EN-03	69	13	6	6	6	0	0	81	13	16
2011	EN-04	62	18	9	2	5	0	5	83	7	108
2011	EN-05	51	24	4	8	4	2	6	82	13	49
2008	EN	59	16	10	4	4	1	6	81	8	167
2008	EN-03	47	13	27	13	0	0	0	60	13	15
2008	EN-04	62	14	8	5	3	1	7	83	9	87
2008	EN-05	61	16	10	2	4	2	4	83	7	49

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	36	14	7	6	5	3	70	14	174
2017	EN-03	60	10	20	0	0	0	10	78	0	10
2017	EN-04	24	35	19	7	6	6	3	65	14	108
2017	EN-05	28	45	5	13	10	0	0	72	23	40
2014	EN	30	34	13	7	6	7	4	72	14	153
2014	EN-03	29	29	12	6	0	12	12	77	8	17
2014	EN-04	25	38	13	3	7	9	5	73	12	87
2014	EN-05	40	28	13	13	8	0	0	68	20	40

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	37	6	6	6	1	81	12	174
2017	EN-03	50	30	10	0	10	0	80	10	10
2017	EN-04	41	37	7	7	7	0	79	14	107
2017	EN-05	44	39	2	7	5	2	85	13	41
2014	EN	50	33	8	6	3	0	84	8	153
2014	EN-03	65	24	6	6	0	0	88	6	17
2014	EN-04	43	36	10	7	5	0	78	11	87
2014	EN-05	58	35	5	3	0	0	93	3	40

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	42	38	7	5	7	0	0	81	12	175
2017	EN-03	60	30	10	0	0	0	0	90	0	10
2017	EN-04	42	33	7	7	10	0	0	75	18	108
2017	EN-05	32	56	7	2	2	0	0	88	5	41
2014	EN	37	42	12	5	4	0	1	79	9	153
2014	EN-03	18	59	18	6	0	0	0	76	6	17
2014	EN-04	38	40	11	3	7	0	0	78	10	87
2014	EN-05	45	38	10	8	0	0	0	83	8	40
2011	EN	35	37	9	12	5	2	0	73	17	190
2011	EN-03	38	38	19	6	0	0	0	75	6	16
2011	EN-04	35	39	10	10	5	1	0	75	15	109
2011	EN-05	34	34	8	12	8	4	0	71	21	50
2008	EN	46	35	8	7	2	1	0	82	10	167
2008	EN-03	33	53	13	0	0	0	0	87	0	15
2008	EN-04	41	39	7	8	2	2	0	82	11	87
2008	EN-05	59	20	8	8	4	0	0	80	12	49

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	38	31	12	6	6	7	1	75	12	175
2017	EN-03	50	20	20	0	10	0	0	70	10	10
2017	EN-04	33	28	16	8	5	9	1	68	14	108
2017	EN-05	44	36	5	2	10	2	0	82	13	41
2014	EN	34	34	19	4	5	3	2	71	9	153
2014	EN-03	18	35	35	6	0	0	6	56	6	17
2014	EN-04	31	33	18	5	8	5	0	67	13	87
2014	EN-05	45	33	18	3	0	0	3	79	3	40
2011	EN	40	31	10	6	5	8	0	77	12	189
2011	EN-03	44	31	6	6	6	6	0	80	13	16
2011	EN-04	36	31	12	6	5	10	0	74	12	108
2011	EN-05	46	30	8	4	4	8	0	83	9	50
2008	EN	44	28	10	8	5	5	0	76	14	167
2008	EN-03	33	33	13	7	7	7	0	71	14	15
2008	EN-04	37	29	11	11	5	7	0	70	17	87
2008	EN-05	57	22	8	4	4	4	0	83	9	49

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	12	22	18	16	13	17	3	42	36	175
2017	EN-03	40	20	0	20	10	10	0	67	33	10
2017	EN-04	10	19	18	16	14	22	2	38	39	108
2017	EN-05	10	32	19	20	15	0	5	44	36	41
2014	EN	7	22	20	12	15	18	5	38	36	153
2014	EN-03	0	29	18	12	24	12	6	36	43	17
2014	EN-04	3	20	23	11	13	26	3	33	34	87
2014	EN-05	15	23	15	15	18	8	8	44	38	40

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	47	36	7	7	2	83	10	175
2017	EN-03	90	10	0	0	0	100	0	10
2017	EN-04	43	37	7	9	3	81	12	108
2017	EN-05	42	41	7	7	2	83	10	41
2014	EN	48	41	8	3	1	89	3	153
2014	EN-03	53	41	0	6	0	94	6	17
2014	EN-04	47	39	10	2	1	86	3	87
2014	EN-05	48	45	5	3	0	93	3	40

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	39	14	8	5	2	0	73	13	175
2017	EN-03	50	40	10	0	0	0	0	90	0	10
2017	EN-04	34	40	12	9	4	1	0	75	13	108
2017	EN-05	22	41	24	5	7	0	0	63	12	41
2014	EN	30	38	16	11	4	1	0	69	15	152
2014	EN-03	24	41	18	12	6	0	0	65	18	17
2014	EN-04	34	31	17	12	5	1	0	66	16	86
2014	EN-05	33	40	15	10	3	0	0	73	13	40
2011	EN	37	36	13	6	8	1	0	73	14	190
2011	EN-03	31	50	13	0	6	0	0	81	6	16
2011	EN-04	40	30	15	6	9	0	0	71	15	109
2011	EN-05	32	40	10	8	8	2	0	73	16	50
2008	EN	27	46	11	10	5	0	1	73	16	166
2008	EN-03	47	40	0	13	0	0	0	87	13	15
2008	EN-04	27	43	15	7	8	0	0	70	15	86
2008	EN-05	22	53	10	10	2	0	2	77	13	49

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	46	32	12	5	4	2	79	9	174
2017	EN-03	50	40	0	10	0	0	90	10	10
2017	EN-04	49	29	11	6	4	2	79	10	107
2017	EN-05	39	34	17	2	5	2	75	8	41
2014	EN	43	30	15	7	3	1	74	11	152
2014	EN-03	29	53	0	6	12	0	82	18	17
2014	EN-04	48	23	16	7	3	2	73	11	86
2014	EN-05	38	40	15	8	0	0	78	8	40
2011	EN	47	26	14	6	5	2	75	11	190
2011	EN-03	38	38	19	6	0	0	75	6	16
2011	EN-04	49	25	13	6	5	3	75	11	109
2011	EN-05	46	26	12	4	10	2	73	14	50
2008	EN	46	36	7	9	2	1	82	12	166
2008	EN-03	47	53	0	0	0	0	100	0	15
2008	EN-04	43	37	7	8	3	1	81	12	86
2008	EN-05	49	31	8	10	2	0	80	12	49

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	39	39	9	8	5	0	0	78	13	175
2017	EN-03	60	30	10	0	0	0	0	90	0	10
2017	EN-04	40	38	7	10	5	0	0	78	15	108
2017	EN-05	29	49	7	7	7	0	0	78	15	41
2014	EN	35	38	9	13	4	1	1	74	17	152
2014	EN-03	24	53	6	12	6	0	0	76	18	17
2014	EN-04	34	38	7	13	5	2	1	75	18	86
2014	EN-05	43	30	13	13	3	0	0	73	15	40
2011	EN	40	36	11	6	6	1	0	77	12	190
2011	EN-03	38	38	6	19	0	0	0	75	19	16
2011	EN-04	36	38	15	3	7	2	0	75	10	109
2011	EN-05	42	34	6	10	8	0	0	76	18	50
2008	EN	35	41	9	8	7	0	0	76	15	167
2008	EN-03	47	27	20	7	0	0	0	73	7	15
2008	EN-04	28	47	10	8	7	0	0	75	15	87
2008	EN-05	39	41	6	6	8	0	0	80	14	49

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	68	16	8	1	3	1	3	87	4	174
2017	EN-03	90	10	0	0	0	0	0	100	0	10
2017	EN-04	64	19	7	2	4	1	3	86	6	107
2017	EN-05	73	15	10	0	0	0	2	90	0	41
2014	EN	81	10	5	0	3	0	1	92	3	152
2014	EN-03	94	6	0	0	0	0	0	100	0	17
2014	EN-04	77	13	7	0	2	0	1	91	2	86
2014	EN-05	85	8	0	0	5	0	3	95	5	40
2011	EN	71	15	4	3	2	1	6	92	5	190
2011	EN-03	75	25	0	0	0	0	0	100	0	16
2011	EN-04	72	11	5	3	2	1	6	90	5	109
2011	EN-05	66	18	4	2	2	0	8	91	4	50
2008	EN	75	8	5	4	1	1	7	90	5	167
2008	EN-03	73	13	0	0	0	0	13	100	0	15
2008	EN-04	75	8	6	3	1	1	6	89	5	87
2008	EN-05	80	8	4	4	0	0	4	91	4	49

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	63	19	5	6	3	2	1	85	9	175
2017	EN-03	70	20	0	0	0	10	0	100	0	10
2017	EN-04	64	20	4	5	5	2	1	87	10	108
2017	EN-05	64	19	7	5	2	2	0	85	8	41
2014	EN	42	34	5	8	5	3	2	80	14	153
2014	EN-03	29	41	0	12	12	0	6	75	25	17
2014	EN-04	44	37	6	7	3	2	1	83	11	87
2014	EN-05	45	30	8	8	5	3	3	79	13	40
2011	EN	38	33	10	7	7	3	2	75	15	188
2011	EN-03	56	25	6	0	6	6	0	87	7	16
2011	EN-04	39	36	8	7	5	3	3	79	13	109
2011	EN-05	33	33	10	8	10	2	2	70	20	48

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	53	33	6	3	5	1	86	8	175
2017	EN-03	50	40	0	10	0	0	90	10	10
2017	EN-04	53	36	4	4	4	0	89	7	108
2017	EN-05	51	29	10	2	7	0	80	10	41

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	24	11	3	4	3	82	7	175
2017	EN-03	70	20	10	0	0	0	90	0	10
2017	EN-04	55	25	12	3	4	2	81	7	108
2017	EN-05	51	22	10	5	5	7	79	11	41

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	46	31	11	5	6	0	78	11	175
2017	EN-03	50	40	0	10	0	0	90	10	10
2017	EN-04	49	32	8	6	6	0	81	11	108
2017	EN-05	34	29	24	5	7	0	63	12	41
2014	EN	45	33	14	3	4	1	78	7	153
2014	EN-03	47	24	18	6	6	0	71	12	17
2014	EN-04	47	31	13	3	5	1	79	8	87
2014	EN-05	45	38	13	3	3	0	83	5	40

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	29	19	13	8	0	13	55	24	48
2017	EN-05	17	26	26	6	11	0	14	50	20	35
2014	EN	12	35	16	16	9	7	5	53	29	43
2014	EN-05	10	37	17	17	7	7	7	54	27	30

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	25	37	14	8	7	9	0	67	17	174
2017	EN-03	40	40	10	0	0	10	0	89	0	10
2017	EN-04	24	33	15	10	8	9	0	63	21	107
2017	EN-05	22	46	15	5	7	5	0	72	13	41
2014	EN	18	38	18	10	7	9	0	61	19	153
2014	EN-03	12	59	12	12	6	0	0	71	18	17
2014	EN-04	17	33	16	11	9	13	0	58	24	87
2014	EN-05	20	45	20	10	3	3	0	67	13	40
2011	EN	22	35	18	8	8	8	1	63	17	190
2011	EN-03	25	31	25	19	0	0	0	56	19	16
2011	EN-04	20	36	17	8	8	11	0	63	19	109
2011	EN-05	22	38	20	4	8	6	2	65	13	50

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	15	35	23	12	12	3	0	52	25	175
2017	EN-03	10	60	30	0	0	0	0	70	0	10
2017	EN-04	17	31	24	10	15	3	0	49	26	108
2017	EN-05	12	39	24	17	7	0	0	51	24	41
2014	EN	15	35	24	12	13	1	0	50	25	153
2014	EN-03	0	65	6	12	18	0	0	65	29	17
2014	EN-04	18	29	25	13	14	1	0	48	27	87
2014	EN-05	15	43	25	10	8	0	0	58	18	40
2011	EN	17	35	19	12	15	1	1	53	28	190
2011	EN-03	25	31	13	13	19	0	0	56	31	16
2011	EN-04	17	37	21	12	13	0	0	54	25	109
2011	EN-05	10	30	20	16	18	4	2	43	36	50
2008	EN	17	35	16	15	16	1	0	53	31	167
2008	EN-03	20	53	0	13	7	7	0	79	21	15
2008	EN-04	15	39	20	15	10	1	0	55	26	87
2008	EN-05	20	22	12	18	27	0	0	43	45	49

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	29	22	17	16	7	41	35	174
2017	EN-03	0	40	30	20	0	10	44	22	10
2017	EN-04	11	28	21	15	18	7	42	35	107
2017	EN-05	7	29	29	17	17	0	37	34	41
2014	EN	7	30	26	20	14	3	38	35	153
2014	EN-03	0	41	29	18	12	0	41	29	17
2014	EN-04	10	31	24	17	14	3	43	32	87
2014	EN-05	5	28	33	23	13	0	33	35	40
2011	EN	12	29	19	19	19	2	41	39	190
2011	EN-03	19	31	25	6	19	0	50	25	16
2011	EN-04	13	31	19	17	17	3	45	35	109
2011	EN-05	6	18	20	32	22	2	24	55	50
2008	EN	5	32	19	22	15	7	40	40	167
2008	EN-03	7	20	33	20	7	13	31	31	15
2008	EN-04	6	30	22	23	9	10	40	36	87
2008	EN-05	4	33	14	27	22	0	37	49	49

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	33	16	10	16	11	53	29	174
2017	EN-03	0	60	20	0	10	10	67	11	10
2017	EN-04	18	28	15	8	19	12	52	31	107
2017	EN-05	10	39	20	17	10	5	51	28	41
2014	EN	10	27	26	14	15	7	40	32	153
2014	EN-03	6	18	29	29	12	6	25	44	17
2014	EN-04	14	26	25	10	16	8	44	29	87
2014	EN-05	8	35	28	18	10	3	44	28	40
2011	EN	14	27	21	11	17	10	46	31	190
2011	EN-03	19	31	19	6	25	0	50	31	16
2011	EN-04	15	28	21	8	17	11	48	28	109
2011	EN-05	12	16	26	14	20	12	32	39	50
2008	EN	11	27	20	13	17	11	43	34	167
2008	EN-03	13	20	33	7	13	13	38	23	15
2008	EN-04	13	25	22	15	11	14	44	31	87
2008	EN-05	8	27	14	16	24	10	39	45	49

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	33	19	14	16	4	49	32	175
2017	EN-03	10	30	30	20	10	0	40	30	10
2017	EN-04	14	35	15	13	19	5	51	33	108
2017	EN-05	15	27	29	17	12	0	42	29	41
2014	EN	9	39	20	16	16	1	48	32	152
2014	EN-03	0	47	18	18	18	0	47	35	17
2014	EN-04	10	36	22	15	16	1	47	31	87
2014	EN-05	10	49	13	15	13	0	59	28	39
2011	EN	11	31	24	16	15	3	43	32	190
2011	EN-03	19	25	38	6	13	0	44	19	16
2011	EN-04	8	34	26	14	15	4	44	30	109
2011	EN-05	14	28	16	24	16	2	43	41	50
2008	EN	13	35	14	19	19	1	48	38	167
2008	EN-03	13	40	13	20	7	7	57	29	15
2008	EN-04	14	36	16	18	16	0	49	34	87
2008	EN-05	10	27	14	24	24	0	37	49	49

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	38	20	15	10	1	54	26	173
2017	EN-03	20	40	40	0	0	0	60	0	10
2017	EN-04	19	35	17	14	15	1	54	29	107
2017	EN-05	8	43	25	23	3	0	50	25	40
2014	EN	14	42	21	12	10	1	56	23	153
2014	EN-03	12	35	35	12	6	0	47	18	17
2014	EN-04	17	40	21	9	13	0	57	22	87
2014	EN-05	10	50	18	15	8	0	60	23	40
2011	EN	17	40	21	13	8	2	58	21	190
2011	EN-03	31	31	6	19	13	0	63	31	16
2011	EN-04	16	41	22	13	6	2	58	20	109
2011	EN-05	14	42	24	10	8	2	57	18	50

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	43	7	3	2	1	88	5	174
2017	EN-03	40	50	0	0	0	10	100	0	10
2017	EN-04	42	43	9	4	2	1	85	6	108
2017	EN-05	48	42	5	3	3	0	90	5	40
2014	EN	47	39	8	3	3	1	86	5	153
2014	EN-03	47	47	0	0	6	0	94	6	17
2014	EN-04	45	37	11	3	2	1	83	6	87
2014	EN-05	53	40	3	3	3	0	93	5	40
2011	EN	47	36	6	6	1	3	86	7	190
2011	EN-03	56	38	0	6	0	0	94	6	16
2011	EN-04	50	32	7	8	1	2	83	9	109
2011	EN-05	38	44	8	4	0	6	87	4	50

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	36	41	8	5	6	4	1	81	12	173
2017	EN-04	37	35	10	6	8	4	0	75	14	108
2017	EN-05	33	57	3	0	3	5	0	95	3	40
2014	EN	34	39	13	5	5	5	0	76	10	153
2014	EN-03	35	41	12	12	0	0	0	76	12	17
2014	EN-04	31	38	14	5	6	7	0	74	11	87
2014	EN-05	43	38	8	3	8	3	0	82	10	40
2011	EN	34	33	13	8	5	6	2	72	14	190
2011	EN-03	25	31	6	13	6	19	0	69	23	16
2011	EN-04	39	32	13	6	6	4	1	74	13	109
2011	EN-05	26	36	14	10	4	8	2	69	16	50
2008	EN	32	37	12	11	6	2	1	70	17	167
2008	EN-03	40	33	7	13	0	0	7	79	14	15
2008	EN-04	34	36	10	11	5	3	0	73	17	87
2008	EN-05	22	43	12	12	8	0	2	67	21	49

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	36	22	10	8	4	1	58	19	174
2017	EN-03	20	50	0	10	10	10	0	78	22	10
2017	EN-04	24	28	22	11	8	6	1	55	21	108
2017	EN-05	13	48	25	10	5	0	0	60	15	40
2014	EN	26	30	22	10	8	3	1	59	19	153
2014	EN-03	24	24	35	6	12	0	0	47	18	17
2014	EN-04	23	31	18	13	9	5	1	57	23	87
2014	EN-05	30	35	23	5	5	3	0	67	10	40
2011	EN	14	35	23	11	12	4	2	51	24	190
2011	EN-03	6	38	31	19	0	6	0	47	20	16
2011	EN-04	13	30	27	9	15	5	2	46	25	109
2011	EN-05	20	38	16	10	10	4	2	62	21	50

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	24	19	9	10	20	3	49	25	174
2017	EN-03	0	50	10	0	20	10	10	63	25	10
2017	EN-04	15	20	17	8	12	24	4	49	28	108
2017	EN-05	18	25	30	13	3	13	0	49	17	40
2014	EN	13	25	22	13	10	14	2	46	28	153
2014	EN-03	12	29	18	18	6	12	6	50	29	17
2014	EN-04	10	21	23	14	13	20	0	39	33	87
2014	EN-05	20	35	23	8	10	3	3	58	18	40
2011	EN	8	22	22	11	13	21	4	40	31	190
2011	EN-03	6	25	19	19	13	13	6	38	38	16
2011	EN-04	8	19	24	9	12	27	1	38	29	109
2011	EN-05	12	26	18	12	14	14	4	46	32	50

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	26	7	5	1	2	3	86	7	175
2017	EN-03	70	30	0	0	0	0	0	100	0	10
2017	EN-04	54	27	7	5	2	3	3	85	7	108
2017	EN-05	56	29	10	2	0	0	2	87	3	41
2014	EN	56	22	10	3	3	1	5	83	6	153
2014	EN-03	59	18	12	0	0	0	12	87	0	17
2014	EN-04	53	29	9	2	1	2	3	87	4	87
2014	EN-05	63	15	10	5	5	0	3	79	10	40

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	28	7	2	1	3	5	90	3	173
2017	EN-03	80	20	0	0	0	0	0	100	0	10
2017	EN-04	53	28	8	2	1	4	5	88	3	108
2017	EN-05	57	28	8	0	0	5	3	92	0	39
2014	EN	57	24	10	1	1	4	4	87	2	153
2014	EN-03	47	29	6	0	0	0	18	93	0	17
2014	EN-04	56	22	14	1	0	6	1	84	1	87
2014	EN-05	58	30	5	3	0	3	3	92	3	40
2011	EN	62	21	7	3	1	2	4	88	4	189
2011	EN-03	56	44	0	0	0	0	0	100	0	16
2011	EN-04	64	16	7	5	2	4	3	85	7	109
2011	EN-05	61	20	10	0	0	0	8	89	0	49
2008	EN	63	19	8	4	1	2	2	86	6	167
2008	EN-03	60	33	7	0	0	0	0	93	0	15
2008	EN-04	62	20	9	3	2	2	1	85	6	87
2008	EN-05	63	18	8	4	0	2	4	87	4	49

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	30	25	16	15	3	1	43	32	175
2017	EN-03	20	40	20	10	10	0	0	60	20	10
2017	EN-04	12	32	23	15	15	3	1	45	31	108
2017	EN-05	7	22	29	24	17	0	0	29	42	41
2014	EN	20	34	20	13	10	1	1	55	24	153
2014	EN-03	24	41	12	24	0	0	0	65	24	17
2014	EN-04	20	30	23	14	13	1	0	50	27	87
2014	EN-05	20	45	18	8	10	0	0	65	18	40
2011	EN	21	37	20	11	10	2	1	59	21	189
2011	EN-03	25	31	25	13	6	0	0	56	19	16
2011	EN-04	17	40	19	8	10	4	1	61	19	109
2011	EN-05	22	35	18	14	10	0	0	57	24	49
2008	EN	28	33	17	8	8	5	1	65	17	166
2008	EN-03	20	40	27	0	0	13	0	69	0	15
2008	EN-04	29	31	16	7	8	8	0	66	16	86
2008	EN-05	27	35	16	14	6	0	2	63	21	49

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	31	19	18	19	2	1	42	39	175
2017	EN-03	20	40	0	20	20	0	0	60	40	10
2017	EN-04	10	27	21	19	19	3	1	38	39	108
2017	EN-05	7	34	17	15	24	0	2	42	40	41
2014	EN	12	29	21	18	15	2	3	43	35	153
2014	EN-03	24	35	12	24	6	0	0	59	29	17
2014	EN-04	11	18	24	17	22	3	3	32	42	87
2014	EN-05	13	48	18	15	8	0	0	60	23	40
2011	EN	13	30	17	15	22	1	1	44	38	189
2011	EN-03	13	31	13	19	25	0	0	44	44	16
2011	EN-04	13	28	22	16	20	0	1	42	36	109
2011	EN-05	14	31	12	14	24	2	2	47	40	49
2008	EN	17	31	14	16	20	1	1	49	37	167
2008	EN-03	33	33	7	13	13	0	0	67	27	15
2008	EN-04	14	34	17	16	17	1	0	49	34	87
2008	EN-05	18	22	14	18	24	2	0	42	44	49

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	41	23	13	6	2	58	19	174
2017	EN-03	10	60	30	0	0	0	70	0	10
2017	EN-04	16	38	25	12	7	1	55	20	107
2017	EN-05	12	49	15	20	2	2	62	23	41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	34	15	6	3	12	1	72	11	173
2017	EN-03	40	50	0	0	0	10	0	100	0	10
2017	EN-04	28	31	16	10	4	10	0	66	16	106
2017	EN-05	34	34	17	0	2	12	0	78	3	41
2014	EN	35	34	15	5	1	9	1	77	6	153
2014	EN-03	47	29	6	0	0	18	0	93	0	17
2014	EN-04	31	34	15	8	1	10	0	73	10	87
2014	EN-05	45	28	18	0	0	5	5	81	0	40

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	45	11	3	3	3	0	82	6	175
2017	EN-03	70	30	0	0	0	0	0	100	0	10
2017	EN-04	31	44	13	5	4	4	0	78	9	108
2017	EN-05	32	51	12	0	2	2	0	85	3	41
2014	EN	32	41	18	3	1	4	1	77	5	153
2014	EN-03	35	47	12	0	0	6	0	88	0	17
2014	EN-04	32	38	20	6	1	3	0	73	7	87
2014	EN-05	33	43	15	0	0	5	5	83	0	40
2011	EN	33	40	9	8	4	5	0	77	13	189
2011	EN-03	44	50	0	6	0	0	0	94	6	16
2011	EN-04	30	39	12	9	6	5	0	72	15	109
2011	EN-05	35	37	8	8	2	10	0	80	11	49

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	39	45	7	5	3	1	0	85	7	175
2017	EN-03	60	40	0	0	0	0	0	100	0	10
2017	EN-04	39	44	6	6	4	1	0	84	9	108
2017	EN-05	42	44	12	0	2	0	0	85	2	41
2014	EN	45	37	10	4	3	1	1	83	7	153
2014	EN-03	47	47	0	0	6	0	0	94	6	17
2014	EN-04	43	34	11	7	3	1	0	78	10	87
2014	EN-05	50	40	10	0	0	0	0	90	0	40
2011	EN	38	42	11	4	6	0	0	80	9	190
2011	EN-03	31	50	6	6	6	0	0	81	13	16
2011	EN-04	40	39	11	4	6	0	0	80	9	109
2011	EN-05	34	44	12	2	8	0	0	78	10	50
2008	EN	38	37	16	4	5	1	0	75	10	167
2008	EN-03	40	33	27	0	0	0	0	73	0	15
2008	EN-04	37	39	14	5	5	1	0	77	9	87
2008	EN-05	35	37	12	6	10	0	0	71	16	49

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	33	37	17	7	6	70	13	175
2017	EN-03	50	30	20	0	0	80	0	10
2017	EN-04	33	36	17	6	7	69	14	108
2017	EN-05	32	36	17	7	7	68	15	41
2014	EN	29	42	16	7	5	72	12	153
2014	EN-03	29	41	18	6	6	71	12	17
2014	EN-04	33	40	15	6	6	74	11	87
2014	EN-05	28	45	20	3	5	73	8	40
2011	EN	29	39	17	6	9	68	15	190
2011	EN-03	31	31	13	19	6	63	25	16
2011	EN-04	30	41	13	6	9	72	16	109
2011	EN-05	22	40	26	2	10	62	12	50

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	42	17	7	6	70	13	174
2017	EN-03	30	50	20	0	0	80	0	10
2017	EN-04	31	39	16	7	7	70	14	107
2017	EN-05	24	44	17	7	7	68	15	41
2014	EN	26	46	16	7	5	73	12	153
2014	EN-03	29	41	12	12	6	71	18	17
2014	EN-04	30	44	16	5	6	74	10	87
2014	EN-05	20	55	15	8	3	75	10	40
2011	EN	27	43	14	9	7	69	16	190
2011	EN-03	31	25	13	25	6	56	31	16
2011	EN-04	27	47	12	7	7	73	15	109
2011	EN-05	28	34	22	8	8	62	16	50
2008	EN	28	46	12	10	5	73	14	166
2008	EN-03	27	53	13	7	0	80	7	15
2008	EN-04	32	46	13	7	2	78	9	87
2008	EN-05	23	40	13	15	10	63	25	48

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	27	19	7	11	6	2	60	19	174
2017	EN-03	40	20	20	10	0	10	0	67	11	10
2017	EN-04	30	28	17	5	13	7	1	63	19	107
2017	EN-05	22	32	10	15	12	2	7	59	30	41
2014	EN	31	36	15	10	4	2	2	69	15	153
2014	EN-03	18	29	29	24	0	0	0	47	24	17
2014	EN-04	37	38	8	8	6	1	2	77	14	87
2014	EN-05	25	38	25	8	0	5	0	66	8	40
2011	EN	30	31	17	10	7	5	1	65	17	189
2011	EN-03	25	31	6	25	13	0	0	56	38	16
2011	EN-04	30	34	18	4	7	5	2	69	12	109
2011	EN-05	29	22	20	16	6	6	0	54	24	49
2008	EN	34	31	18	6	7	2	1	68	13	166
2008	EN-03	33	20	27	7	0	13	0	62	8	15
2008	EN-04	33	38	16	6	5	1	1	73	11	87
2008	EN-05	40	25	15	6	10	2	2	67	17	48

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EN	25	42	33	175
2017	EN-03	30	30	40	10
2017	EN-04	22	44	33	108
2017	EN-05	32	41	27	41
2014	EN	24	45	31	153
2014	EN-03	47	29	24	17
2014	EN-04	23	46	31	87
2014	EN-05	18	50	33	40
2011	EN	24	48	28	189
2011	EN-03	25	31	44	16
2011	EN-04	19	54	27	109
2011	EN-05	27	49	24	49

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EN	25	32	20	11	9	2	44
2017	EN-04	21	42	17	13	4	4	24
2017	EN-05	46	23	15	15	0	0	13
2014	EN	19	56	8	8	9999	8	36
2014	EN-04	20	60	0	5	9999	15	20
2011	EN	22	26	26	22	9999	4	46
2011	EN-04	19	33	19	24	9999	5	21
2011	EN-05	46	31	15	8	9999	0	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	16	84	175
2017	EN-04	14	86	108
2017	EN-05	24	76	41
2014	EN	11	89	153
2014	EN-04	13	87	87

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EN	52	27
2017	EN-04	71	14
2014	EN	53	17
2014	EN-04	55	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EN	33	27
2014	EN	59	17
2014	EN-04	55	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EN-05	10
2014	EN	17
2014	EN-04	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	EN-05	10
2014	EN	17
2014	EN-04	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	EN	22	27

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	EN	27
2017	EN-04	14
2017	EN-05	10
2014	EN	17
2014	EN-04	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EN	63	27
2017	EN-04	57	14
2017	EN-05	80	10
2014	EN	47	17
2014	EN-04	45	11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EN	37	27
2014	EN	29	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EN	41	27
2017	EN-04	36	14
2017	EN-05	50	10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EN	37	27
2017	EN-04	43	14
2014	EN	53	17
2014	EN-04	64	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EN	37	27
2017	EN-05	50	10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EN	52	27
2017	EN-04	64	14
2014	EN	65	17
2014	EN-04	55	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EN	48	27
2017	EN-04	50	14
2017	EN-05	50	10
2014	EN	53	17
2014	EN-04	64	11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	10
2014	EN-04	0	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	EN-05	10
2014	EN	17
2014	EN-04	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EN	33	27
2014	EN	65	17
2014	EN-04	55	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EN	26	27
2014	EN	29	17

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EN	63	27
2017	EN-04	71	14
2017	EN-05	50	10
2014	EN	65	17
2014	EN-04	73	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EN	30	27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	14
2014	EN-04	0	11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	14

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EN	27	26
2014	EN-04	0	10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EN	31	26
2017	EN-04	38	13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EN	27	26

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EN	23	26
2014	EN	0	16
2014	EN-04	0	10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	EN	26
2017	EN-04	13
2017	EN-05	10
2014	EN-04	10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	EN	26
2017	EN-04	13
2017	EN-05	10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Total responses
2017	EN-04	13
2014	EN	16
2014	EN-04	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Total responses
2017	EN-04	13
2017	EN-05	10
2014	EN	16
2014	EN-04	10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EN	23	26
2014	EN	31	16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	EN	26
2017	EN-04	13
2017	EN-05	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EN	42	26
2017	EN-04	46	13
2014	EN	50	16
2014	EN-04	50	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	EN	26
2017	EN-04	13
2017	EN-05	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	19	26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	Total responses
2017	EN	100	27
2017	EN-04	100	14
2017	EN-05	100	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	21	18	6	6	32	6	51	20	174
2017	EN-03	20	30	10	0	0	30	10	83	0	10
2017	EN-04	11	18	21	5	7	33	6	47	20	107
2017	EN-05	10	22	20	12	5	27	5	47	25	41
2014	EN	12	14	19	3	5	40	7	49	15	153
2014	EN-03	18	12	18	0	6	41	6	56	11	17
2014	EN-04	10	13	17	1	8	43	8	47	19	87
2014	EN-05	10	23	25	5	0	33	5	52	8	40

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	36	14	9	5	13	1	68	16	174
2017	EN-03	30	50	0	0	0	20	0	100	0	10
2017	EN-04	25	33	15	8	6	12	1	67	16	107
2017	EN-05	20	39	17	15	2	7	0	63	18	41
2014	EN	20	35	20	3	3	15	3	68	7	153
2014	EN-03	12	59	6	6	0	18	0	86	7	17
2014	EN-04	21	31	22	3	6	15	2	63	11	87
2014	EN-05	23	33	28	0	0	13	5	67	0	40
2011	EN	27	37	15	5	3	12	1	73	10	190
2011	EN-03	31	50	13	0	0	6	0	87	0	16
2011	EN-04	27	37	14	7	2	14	0	73	11	109
2011	EN-05	22	36	18	2	6	12	4	69	10	50

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	60	10	2	1	2	2	87	2	174
2017	EN-03	20	60	20	0	0	0	0	80	0	10
2017	EN-04	24	64	8	1	1	2	0	90	2	107
2017	EN-05	29	51	10	2	0	0	7	87	3	41
2014	EN	30	56	9	2	0	1	1	89	2	153
2014	EN-03	29	47	12	6	0	6	0	81	6	17
2014	EN-04	28	60	9	2	0	1	0	88	2	87
2014	EN-05	33	60	8	0	0	0	0	93	0	40
2011	EN	30	57	8	3	0	1	2	89	3	189
2011	EN-03	31	56	13	0	0	0	0	88	0	16
2011	EN-04	27	60	10	3	0	0	0	87	3	108
2011	EN-05	38	56	2	0	0	2	2	98	0	50
2008	EN	33	46	11	7	2	1	1	80	9	167
2008	EN-03	7	53	13	13	13	0	0	60	27	15
2008	EN-04	29	48	13	9	1	0	0	77	10	87
2008	EN-05	43	49	4	2	0	2	0	94	2	49

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	6	22	24	6	6	32	5	43	19	174
2017	EN-03	10	30	10	10	0	30	10	67	17	10
2017	EN-04	4	24	23	6	6	31	7	45	18	107
2017	EN-05	10	15	37	5	7	27	0	33	17	41
2014	EN	5	20	23	10	4	29	9	40	22	153
2014	EN-03	6	18	24	6	0	24	24	44	11	17
2014	EN-04	2	22	22	9	5	36	5	40	23	87
2014	EN-05	10	18	28	13	5	20	8	38	24	40
2011	EN	6	23	24	8	5	30	4	44	20	189
2011	EN-03	6	13	38	6	6	19	13	27	18	16
2011	EN-04	6	25	25	8	4	31	2	45	18	108
2011	EN-05	8	24	16	10	4	34	4	52	23	50

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	43	35	10	3	1	6	1	85	4	175
2017	EN-03	50	50	0	0	0	0	0	100	0	10
2017	EN-04	49	31	11	3	1	6	0	84	4	108
2017	EN-05	32	41	10	5	2	7	2	81	8	41
2014	EN	36	41	12	1	2	7	1	84	4	153
2014	EN-03	24	53	6	0	0	18	0	93	0	17
2014	EN-04	40	38	13	2	2	5	0	82	5	87
2014	EN-05	33	45	13	0	3	8	0	84	3	40
2011	EN	41	37	7	5	2	8	2	85	7	189
2011	EN-03	56	44	0	0	0	0	0	100	0	16
2011	EN-04	38	37	10	4	3	8	0	82	7	108
2011	EN-05	40	40	4	8	0	6	2	87	9	50
2008	EN	38	34	14	5	2	7	1	78	7	167
2008	EN-03	40	33	7	7	0	13	0	85	8	15
2008	EN-04	34	37	17	3	0	8	0	78	4	87
2008	EN-05	41	31	10	8	6	4	0	74	15	49

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	33	36	11	5	3	12	1	78	9	175
2017	EN-03	50	40	0	0	10	0	0	90	10	10
2017	EN-04	32	33	15	6	4	10	0	73	10	108
2017	EN-05	34	36	7	2	2	15	2	85	6	41
2014	EN	31	36	14	3	3	10	2	76	7	153
2014	EN-03	6	59	24	0	0	12	0	73	0	17
2014	EN-04	33	33	14	5	3	10	1	75	9	87
2014	EN-05	38	35	13	0	5	10	0	81	6	40
2011	EN	28	38	12	6	2	13	2	78	9	189
2011	EN-03	31	44	13	6	0	6	0	80	7	16
2011	EN-04	24	42	15	6	2	12	0	75	8	108
2011	EN-05	32	34	8	6	2	16	2	80	10	50
2008	EN	31	31	17	7	4	11	1	70	11	167
2008	EN-03	20	47	7	7	0	20	0	83	8	15
2008	EN-04	26	32	22	7	0	13	0	67	8	87
2008	EN-05	39	24	12	8	8	8	0	69	18	49

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	5	95	175
2017	EN-03	0	100	10
2014	EN	3	97	153
2014	EN-05	0	100	40

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	12	22	2	3	42	7	46	10	175
2017	EN-03	20	20	20	0	0	20	20	67	0	10
2017	EN-04	11	11	24	2	4	41	7	43	11	108
2017	EN-05	10	12	24	5	2	41	5	41	14	41
2014	EN	14	14	18	2	2	45	6	56	8	153
2014	EN-03	24	18	12	0	6	41	0	70	10	17
2014	EN-04	10	13	18	3	2	48	5	49	12	87
2014	EN-05	18	10	23	0	0	40	10	55	0	40

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	34	18	3	3	17	2	70	8	175
2017	EN-03	50	30	0	0	0	20	0	100	0	10
2017	EN-04	21	32	20	3	4	17	3	67	8	108
2017	EN-05	22	37	20	7	2	12	0	67	11	41
2014	EN	24	31	18	4	2	18	3	70	7	153
2014	EN-03	18	47	18	0	6	12	0	73	7	17
2014	EN-04	26	28	20	6	2	17	1	66	10	87
2014	EN-05	23	30	18	3	0	23	5	72	3	40
2011	EN	30	34	18	1	2	14	1	75	4	190
2011	EN-03	25	50	6	0	0	19	0	92	0	16
2011	EN-04	29	32	21	1	2	15	0	72	3	109
2011	EN-05	30	32	16	2	4	12	4	74	7	50

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	36	28	20	5	9	1	1	65	15	173
2017	EN-03	20	20	10	20	30	0	0	40	50	10
2017	EN-04	36	27	19	5	10	1	2	65	15	107
2017	EN-05	45	30	22	3	0	0	0	75	3	40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	12	32	22	18	14	1	1	45	33	174
2017	EN-03	0	40	10	50	0	0	0	40	50	10
2017	EN-04	15	34	23	13	13	1	1	50	27	107
2017	EN-05	5	24	22	24	24	0	0	29	49	41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	20	31	19	16	12	1	1	52	28	175
2017	EN-03	20	30	40	10	0	0	0	50	10	10
2017	EN-04	24	33	19	13	9	1	1	59	23	108
2017	EN-05	7	32	19	17	24	0	0	39	42	41

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	27	23	15	14	1	2	47	30	175
2017	EN-03	10	20	60	10	0	0	0	30	10	10
2017	EN-04	19	31	17	16	13	2	3	52	30	108
2017	EN-05	17	17	29	15	22	0	0	34	37	41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	43	26	17	4	6	1	4	72	10	174
2017	EN-03	30	30	20	10	0	0	10	67	11	10
2017	EN-04	47	21	16	5	6	2	5	72	11	107
2017	EN-05	27	41	17	2	10	0	2	70	13	41

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	31	24	8	7	1	1	61	15	174
2017	EN-03	40	20	10	10	20	0	0	60	30	10
2017	EN-04	31	31	21	6	6	1	2	65	13	108
2017	EN-05	20	32	29	12	7	0	0	51	20	41

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	37	19	11	7	1	2	62	18	174
2017	EN-03	30	40	20	0	0	0	10	78	0	10
2017	EN-04	24	37	17	13	6	2	2	63	19	108
2017	EN-05	17	39	27	5	12	0	0	56	17	41

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	13	35	22	16	11	2	1	49	28	174
2017	EN-03	20	60	20	0	0	0	0	80	0	10
2017	EN-04	16	33	20	19	8	3	1	51	28	108
2017	EN-05	7	32	24	17	20	0	0	39	37	41

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	37	18	12	8	1	1	61	20	174
2017	EN-03	10	80	0	10	0	0	0	90	10	10
2017	EN-04	25	32	19	13	7	2	1	59	21	108
2017	EN-05	20	41	22	5	12	0	0	61	17	41

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	39	21	10	5	1	1	63	16	173
2017	EN-03	10	50	20	10	0	0	10	67	11	10
2017	EN-04	27	36	19	12	4	1	1	65	16	107
2017	EN-05	14	44	27	2	12	0	0	58	15	41

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	53	25	8	7	5	1	1	80	12	174
2017	EN-03	30	10	20	30	0	0	10	44	33	10
2017	EN-04	51	27	7	7	7	1	1	80	13	107
2017	EN-05	56	24	12	5	2	0	0	80	7	41

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	71	12	3	4	5	3	2	88	9	173
2017	EN-03	70	10	0	10	0	0	10	89	11	10
2017	EN-04	69	12	4	3	5	6	2	88	8	106
2017	EN-05	71	12	0	7	7	0	2	85	15	41

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	24	6	3	2	2	2	88	5	174
2017	EN-03	60	20	10	0	10	0	0	80	10	10
2017	EN-04	60	25	7	3	1	3	2	89	4	107
2017	EN-05	58	22	7	5	5	0	2	82	10	41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	22	5	3	6	1	1	85	9	173
2017	EN-03	70	20	0	0	10	0	0	90	10	10
2017	EN-04	63	19	6	2	7	2	2	85	9	106
2017	EN-05	54	29	5	7	5	0	0	83	12	41

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	52	11	5	1	2	1	29	90	3	173
2017	EN-03	40	10	0	0	0	0	50	100	0	10
2017	EN-04	52	6	3	0	0	1	39	95	0	106
2017	EN-05	49	22	12	2	7	0	7	76	11	41

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	20	12	3	3	2	4	81	7	173
2017	EN-03	40	10	30	10	0	0	10	56	11	10
2017	EN-04	54	22	11	3	1	4	6	84	4	107
2017	EN-05	56	20	12	5	7	0	0	76	12	41

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	71	18	2	2	1	1	4	94	4	174
2017	EN-03	70	10	0	0	0	0	20	100	0	10
2017	EN-04	69	18	3	2	2	2	5	93	4	107
2017	EN-05	76	22	2	0	0	0	0	98	0	41

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	30	14	3	1	1	2	82	4	174
2017	EN-03	30	10	30	10	20	0	0	40	30	10
2017	EN-04	49	35	10	2	0	1	4	87	2	107
2017	EN-05	54	24	17	5	0	0	0	78	5	41

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	35	35	14	5	1	45	20	175
2017	EN-03	10	20	40	30	0	0	30	30	10
2017	EN-04	14	40	32	8	6	1	54	14	108
2017	EN-05	2	24	41	27	5	0	27	32	41

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	6	20	37	26	11	1	37	26	174
2017	EN-03	10	30	30	20	10	0	30	40	10
2017	EN-04	3	17	36	28	14	2	43	20	107
2017	EN-05	10	27	39	17	7	0	24	37	41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	13	30	23	16	5	13	1	49	25	174
2017	EN-03	20	50	0	10	10	0	10	78	22	10
2017	EN-04	14	23	23	19	5	17	0	44	28	108
2017	EN-05	12	34	29	15	5	5	0	49	21	41

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	42	23	7	9	2	60	16	175
2017	EN-03	10	50	20	10	10	0	60	20	10
2017	EN-04	19	40	22	7	8	3	61	16	108
2017	EN-05	17	39	27	7	10	0	56	17	41

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	12	88	174
2017	EN-04	14	86	107
2014	EN	9	91	153
2014	EN-03	0	100	17
2014	EN-04	13	87	87

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	57	43	21
2017	EN-04	53	47	15
2014	EN	64	36	14
2014	EN-04	73	27	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	75	25	0	0	0	0	0	100	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	50	21	12	6	2	8	1	55	45	175
2017	EN-03	20	30	20	10	20	0	0	20	80	10
2017	EN-04	51	22	13	5	2	6	1	55	45	108
2017	EN-05	61	17	7	7	0	7	0	66	34	41

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	11	72
2017	EN-04	7	45
2017	EN-05	16	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	15	72
2017	EN-04	13	45
2017	EN-05	16	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	3	72
2017	EN-04	5	45
2017	EN-05	0	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EN	62	72
2017	EN-04	64	45
2017	EN-05	61	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EN	8	72
2017	EN-04	7	45
2017	EN-05	8	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EN	25	72
2017	EN-04	29	45
2017	EN-05	23	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EN	19	50	17	6	4	4	70
2017	EN-04	19	53	16	2	5	5	43
2017	EN-05	31	38	8	16	0	8	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	6	22	21	19	15	6	11	33	42	72
2017	EN-04	4	24	25	16	16	2	13	34	37	45
2017	EN-05	0	8	8	30	23	16	16	11	78	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	4	10	17	12	32	6	19	19	59	72
2017	EN-04	2	11	20	11	27	4	24	19	53	45
2017	EN-05	8	0	8	22	31	8	23	11	78	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me