2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 59 6 10 2 0 0 82 13 174
2017 EN-03 30 60 0 0 10 0 0 90 10 10
2017 EN-04 26 57 6 9 2 0 0 83 11 107
2017 EN-05 15 61 10 12 2 0 0 76 15 41
2014 EN 24 56 6 12 3 0 0 80 14 153
2014 EN-03 29 41 6 18 6 0 0 71 24 17
2014 EN-04 26 57 6 9 1 0 0 84 10 87
2014 EN-05 18 58 5 15 5 0 0 75 20 40
2011 EN 31 55 4 8 2 0 1 86 10 190
2011 EN-03 25 63 6 6 0 0 0 88 6 16
2011 EN-04 37 53 3 6 1 0 1 91 6 109
2011 EN-05 20 54 6 16 4 0 0 74 20 50
2008 EN 32 54 5 5 3 0 0 86 8 167
2008 EN-03 20 60 7 13 0 0 0 80 13 15
2008 EN-04 37 54 3 5 1 0 0 91 6 87
2008 EN-05 29 53 8 4 6 0 0 82 10 49

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 63 27 6 0 2 1 1 92 2 175
2017 EN-03 80 20 0 0 0 0 0 100 0 10
2017 EN-04 60 29 6 0 2 2 1 91 2 108
2017 EN-05 68 24 5 0 2 0 0 93 2 41
2014 EN 62 24 10 1 1 0 1 87 3 153
2014 EN-03 53 24 12 6 0 0 6 81 6 17
2014 EN-04 61 26 13 0 0 0 0 87 0 87
2014 EN-05 65 23 8 3 3 0 0 88 5 40
2011 EN 68 20 7 2 1 1 2 90 3 189
2011 EN-03 63 25 13 0 0 0 0 88 0 16
2011 EN-04 69 19 6 1 1 2 3 92 2 108
2011 EN-05 72 20 8 0 0 0 0 92 0 50
2008 EN 65 22 8 4 1 0 1 87 5 167
2008 EN-03 53 33 13 0 0 0 0 87 0 15
2008 EN-04 67 17 10 5 0 0 1 85 5 87
2008 EN-05 71 22 2 2 0 0 2 96 2 49

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 68 20 3 6 1 1 1 89 8 175
2017 EN-03 50 40 0 10 0 0 0 90 10 10
2017 EN-04 68 20 3 6 2 1 1 90 8 108
2017 EN-05 68 22 5 5 0 0 0 90 5 41
2014 EN 61 22 5 8 3 0 1 84 11 153
2014 EN-03 53 24 0 18 0 0 6 81 19 17
2014 EN-04 66 23 6 3 2 0 0 89 6 87
2014 EN-05 55 23 5 13 5 0 0 78 18 40
2011 EN 63 18 6 6 7 0 1 81 13 190
2011 EN-03 50 19 6 13 13 0 0 69 25 16
2011 EN-04 64 19 6 5 6 0 1 84 10 109
2011 EN-05 66 16 6 8 4 0 0 82 12 50
2008 EN 60 17 5 12 2 0 2 80 15 167
2008 EN-03 40 20 7 27 0 0 7 64 29 15
2008 EN-04 60 22 5 10 2 0 1 83 13 87
2008 EN-05 69 10 2 12 2 0 4 83 15 49

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 33 9 15 5 0 0 71 20 175
2017 EN-03 50 40 0 10 0 0 0 90 10 10
2017 EN-04 40 31 6 17 6 0 0 71 22 108
2017 EN-05 29 27 20 20 5 0 0 56 24 41
2014 EN 33 36 10 15 7 0 0 69 22 153
2014 EN-03 18 47 18 12 6 0 0 65 18 17
2014 EN-04 34 33 11 15 6 0 0 68 21 87
2014 EN-05 38 33 0 20 10 0 0 70 30 40
2011 EN 38 44 9 6 3 0 0 82 9 188
2011 EN-03 31 44 13 6 6 0 0 75 13 16
2011 EN-04 39 44 10 6 1 0 0 83 6 109
2011 EN-05 33 44 8 8 6 0 0 77 15 48

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 34 16 21 11 0 0 52 32 175
2017 EN-03 40 50 0 10 0 0 0 90 10 10
2017 EN-04 21 33 12 24 9 0 0 55 33 108
2017 EN-05 5 24 32 22 17 0 0 29 39 41
2014 EN 24 46 16 9 4 0 0 71 13 153
2014 EN-03 18 53 24 6 0 0 0 71 6 17
2014 EN-04 28 43 17 8 5 0 0 70 13 87
2014 EN-05 20 55 8 13 5 0 0 75 18 40
2011 EN 32 42 11 10 3 1 1 75 13 189
2011 EN-03 38 38 13 13 0 0 0 75 13 16
2011 EN-04 30 45 7 11 5 1 1 77 16 109
2011 EN-05 33 41 14 8 2 0 2 75 10 49
2008 EN 36 40 14 4 3 1 1 78 7 166
2008 EN-03 20 53 20 0 7 0 0 73 7 15
2008 EN-04 37 42 12 2 3 1 2 82 6 86
2008 EN-05 37 33 22 8 0 0 0 69 8 49

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 46 41 6 5 2 0 0 86 7 175
2017 EN-03 30 60 0 0 10 0 0 90 10 10
2017 EN-04 44 44 6 5 2 0 0 88 6 108
2017 EN-05 56 27 7 7 2 0 0 83 10 41
2014 EN 46 44 7 3 1 0 0 90 3 153
2014 EN-03 24 53 12 12 0 0 0 76 12 17
2014 EN-04 49 40 7 2 1 0 0 90 3 87
2014 EN-05 50 45 5 0 0 0 0 95 0 40
2011 EN 48 38 7 3 3 0 1 87 6 190
2011 EN-03 19 50 0 19 13 0 0 69 31 16
2011 EN-04 51 36 10 1 1 0 1 88 2 109
2011 EN-05 48 40 6 0 6 0 0 88 6 50
2008 EN 52 36 5 5 2 0 0 88 7 166
2008 EN-03 33 33 20 13 0 0 0 67 13 15
2008 EN-04 51 35 6 6 2 0 0 86 8 86
2008 EN-05 59 37 0 2 2 0 0 96 4 49

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 41 3 3 2 0 0 91 5 175
2017 EN-03 60 30 0 10 0 0 0 90 10 10
2017 EN-04 51 41 4 3 2 0 0 92 5 108
2017 EN-05 56 36 2 2 2 0 0 93 5 41
2014 EN 48 44 5 3 0 0 0 92 3 153
2014 EN-03 24 59 12 6 0 0 0 82 6 17
2014 EN-04 49 40 6 5 0 0 0 90 5 87
2014 EN-05 58 43 0 0 0 0 0 100 0 40
2011 EN 56 38 3 2 2 0 0 94 3 189
2011 EN-03 19 69 0 6 6 0 0 88 13 16
2011 EN-04 58 37 4 1 1 0 0 94 2 109
2011 EN-05 61 33 2 2 2 0 0 94 4 49
2008 EN 51 40 5 2 1 0 0 91 4 167
2008 EN-03 53 13 20 7 7 0 0 67 13 15
2008 EN-04 46 43 7 3 1 0 0 89 5 87
2008 EN-05 61 39 0 0 0 0 0 100 0 49

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 44 41 6 6 2 0 1 86 8 174
2017 EN-03 50 50 0 0 0 0 0 100 0 10
2017 EN-04 48 36 8 5 2 0 1 85 7 108
2017 EN-05 35 47 5 8 3 0 3 85 10 40
2014 EN 41 41 11 5 2 1 0 82 7 153
2014 EN-03 65 29 0 0 6 0 0 94 6 17
2014 EN-04 36 41 15 7 1 0 0 77 8 87
2014 EN-05 40 45 8 3 3 3 0 87 5 40

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 30 10 6 5 0 0 79 11 175
2017 EN-03 50 30 10 10 0 0 0 80 10 10
2017 EN-04 52 30 9 6 4 0 0 81 9 108
2017 EN-05 39 34 12 10 5 0 0 73 15 41
2014 EN 35 39 8 13 4 0 0 75 17 153
2014 EN-03 35 41 6 12 6 0 0 76 18 17
2014 EN-04 40 39 9 8 3 0 0 79 11 87
2014 EN-05 30 40 3 23 5 0 0 70 28 40
2011 EN 38 40 13 4 5 0 1 79 9 188
2011 EN-03 38 38 25 0 0 0 0 75 0 16
2011 EN-04 39 41 15 2 3 0 0 81 5 109
2011 EN-05 33 44 6 6 8 0 2 79 15 48

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 30 9 11 11 1 3 66 24 175
2017 EN-03 20 30 10 10 20 10 0 56 33 10
2017 EN-04 39 26 9 9 13 0 4 67 23 108
2017 EN-05 29 39 10 15 7 0 0 68 22 41
2014 EN 36 29 10 11 11 0 3 66 23 153
2014 EN-03 24 35 0 24 18 0 0 59 41 17
2014 EN-04 37 29 15 9 8 0 2 67 18 87
2014 EN-05 40 30 5 10 13 0 3 72 23 40
2011 EN 32 30 10 10 14 0 4 64 25 188
2011 EN-03 38 31 19 0 13 0 0 69 13 16
2011 EN-04 34 33 11 7 11 0 4 70 19 109
2011 EN-05 31 27 4 15 19 0 4 61 35 48
2008 EN 39 27 8 13 8 2 3 69 22 167
2008 EN-03 33 33 20 13 0 0 0 67 13 15
2008 EN-04 41 26 8 13 8 3 0 70 21 87
2008 EN-05 45 27 6 10 12 0 0 71 22 49

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 47 9 3 5 0 0 84 7 175
2017 EN-03 40 50 0 0 10 0 0 90 10 10
2017 EN-04 37 49 8 3 3 0 0 86 6 108
2017 EN-05 36 44 7 5 7 0 0 80 12 41
2014 EN 29 50 12 7 1 0 0 80 8 153
2014 EN-03 29 29 35 6 0 0 0 59 6 17
2014 EN-04 30 48 13 8 1 0 0 78 9 87
2014 EN-05 33 60 5 3 0 0 0 93 3 40
2011 EN 35 42 13 5 4 0 0 77 10 187
2011 EN-03 19 44 25 6 6 0 0 63 13 16
2011 EN-04 37 40 14 6 3 0 0 77 9 108
2011 EN-05 35 44 8 4 8 0 0 79 13 48
2008 EN 40 43 8 7 2 0 0 83 8 166
2008 EN-03 27 47 13 13 0 0 0 73 13 15
2008 EN-04 43 42 7 6 2 0 0 85 8 86
2008 EN-05 43 37 10 8 2 0 0 80 10 49

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 46 19 9 7 1 1 65 16 175
2017 EN-03 30 60 10 0 0 0 0 90 0 10
2017 EN-04 20 46 19 7 6 0 0 67 14 108
2017 EN-05 10 39 24 17 10 0 0 49 27 41
2014 EN 19 44 18 10 8 0 0 63 18 153
2014 EN-03 29 29 18 12 12 0 0 59 24 17
2014 EN-04 17 48 18 7 9 0 0 66 16 87
2014 EN-05 20 40 20 13 8 0 0 60 20 40
2011 EN 21 40 15 12 12 1 0 62 23 189
2011 EN-03 13 33 27 27 0 0 0 47 27 15
2011 EN-04 24 40 16 9 11 0 0 64 20 109
2011 EN-05 16 40 10 14 18 2 0 57 33 50

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 42 11 10 7 0 0 72 17 175
2017 EN-03 60 40 0 0 0 0 0 100 0 10
2017 EN-04 31 44 9 8 7 0 0 75 16 108
2017 EN-05 22 41 15 15 7 0 0 63 22 41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 41 7 6 5 0 0 83 10 175
2017 EN-03 50 50 0 0 0 0 0 100 0 10
2017 EN-04 41 43 7 5 5 0 0 83 9 108
2017 EN-05 42 39 2 10 7 0 0 80 17 41
2014 EN 35 46 13 2 3 1 0 82 5 153
2014 EN-03 35 41 12 0 12 0 0 76 12 17
2014 EN-04 41 40 11 3 2 1 0 83 6 87
2014 EN-05 30 53 15 0 3 0 0 83 3 40
2011 EN 40 40 10 4 4 1 0 81 9 189
2011 EN-03 27 33 20 13 0 7 0 64 14 15
2011 EN-04 44 39 10 3 5 0 0 83 7 109
2011 EN-05 34 44 8 6 6 2 0 80 12 50
2008 EN 52 34 8 3 1 1 0 87 4 167
2008 EN-03 47 27 27 0 0 0 0 73 0 15
2008 EN-04 51 39 7 1 1 1 0 91 2 87
2008 EN-05 57 29 6 6 2 0 0 86 8 49

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 43 11 10 6 0 0 73 16 175
2017 EN-03 40 50 10 0 0 0 0 90 0 10
2017 EN-04 30 44 10 10 6 0 0 73 17 108
2017 EN-05 24 41 15 12 7 0 0 66 20 41

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 33 6 3 1 0 0 90 4 175
2017 EN-03 60 30 10 0 0 0 0 90 0 10
2017 EN-04 59 31 5 4 1 0 0 91 5 108
2017 EN-05 59 32 5 5 0 0 0 90 5 41
2014 EN 56 38 6 0 0 0 0 94 0 152
2014 EN-03 35 59 6 0 0 0 0 94 0 17
2014 EN-04 57 37 6 0 0 0 0 94 0 87
2014 EN-05 63 33 5 0 0 0 0 95 0 40
2011 EN 57 35 5 2 1 0 0 92 3 189
2011 EN-03 38 38 13 13 0 0 0 75 13 16
2011 EN-04 62 33 3 2 0 0 0 95 2 109
2011 EN-05 51 37 10 0 2 0 0 88 2 49

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 53 11 6 4 1 0 79 10 175
2017 EN-03 30 60 10 0 0 0 0 90 0 10
2017 EN-04 28 53 10 5 5 0 0 81 9 108
2017 EN-05 20 56 10 10 5 0 0 76 15 41
2014 EN 19 54 10 10 7 0 0 73 17 153
2014 EN-03 24 59 6 0 12 0 0 82 12 17
2014 EN-04 20 52 13 10 6 0 0 71 16 87
2014 EN-05 20 55 8 13 5 0 0 75 18 40
2011 EN 31 45 11 6 7 0 0 76 13 188
2011 EN-03 25 44 31 0 0 0 0 69 0 16
2011 EN-04 30 44 11 7 7 0 0 74 15 109
2011 EN-05 29 44 8 6 13 0 0 73 19 48

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 35 17 13 6 0 0 64 19 175
2017 EN-03 50 40 0 10 0 0 0 90 10 10
2017 EN-04 30 34 19 11 6 0 0 64 18 108
2017 EN-05 20 39 17 17 7 0 0 58 24 41
2014 EN 22 41 17 14 7 0 0 63 20 153
2014 EN-03 18 47 6 18 12 0 0 65 29 17
2014 EN-04 23 37 16 16 8 0 0 60 24 87
2014 EN-05 23 45 20 10 3 0 0 68 13 40

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 43 11 9 6 0 1 73 15 175
2017 EN-03 40 60 0 0 0 0 0 100 0 10
2017 EN-04 30 45 12 6 7 0 0 75 13 108
2017 EN-05 27 36 10 20 5 0 2 65 25 41
2014 EN 20 45 17 12 7 0 0 64 18 152
2014 EN-03 18 47 18 12 6 0 0 65 18 17
2014 EN-04 21 47 16 10 6 0 0 67 16 86
2014 EN-05 20 40 18 18 5 0 0 60 23 40
2011 EN 34 39 13 7 6 1 1 74 13 188
2011 EN-03 33 40 20 7 0 0 0 73 7 15
2011 EN-04 33 41 14 6 6 0 0 74 12 109
2011 EN-05 33 35 10 10 10 2 0 69 21 49

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 49 8 4 3 0 0 85 7 174
2017 EN-03 50 40 0 0 10 0 0 90 10 10
2017 EN-04 34 53 9 2 2 0 0 87 4 107
2017 EN-05 37 46 5 7 5 0 0 83 12 41
2014 EN 36 51 11 1 1 0 0 87 2 153
2014 EN-03 24 53 24 0 0 0 0 76 0 17
2014 EN-04 44 44 9 2 1 0 0 87 3 87
2014 EN-05 33 58 10 0 0 0 0 90 0 40
2011 EN 40 46 9 2 3 0 0 86 5 188
2011 EN-03 31 31 31 0 6 0 0 63 6 16
2011 EN-04 45 46 6 2 1 0 0 91 3 109
2011 EN-05 29 54 4 4 8 0 0 83 13 48
2008 EN 48 39 8 4 1 0 0 87 5 167
2008 EN-03 47 33 20 0 0 0 0 80 0 15
2008 EN-04 52 34 8 5 1 0 0 86 6 87
2008 EN-05 47 41 8 2 2 0 0 88 4 49

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 38 18 9 6 0 0 67 15 175
2017 EN-03 30 40 30 0 0 0 0 70 0 10
2017 EN-04 34 41 13 8 4 0 0 75 12 108
2017 EN-05 12 32 32 12 12 0 0 44 24 41
2014 EN 18 41 24 9 8 0 0 59 17 153
2014 EN-03 29 35 24 6 6 0 0 65 12 17
2014 EN-04 20 46 28 3 3 0 0 66 7 87
2014 EN-05 5 38 23 20 15 0 0 43 35 40
2011 EN 19 41 18 12 8 1 1 61 20 190
2011 EN-03 38 38 13 13 0 0 0 75 13 16
2011 EN-04 21 48 17 7 6 0 1 69 13 109
2011 EN-05 10 28 24 24 12 2 0 39 37 50
2008 EN 15 33 25 14 13 0 0 48 27 167
2008 EN-03 20 27 33 20 0 0 0 47 20 15
2008 EN-04 23 39 22 9 7 0 0 62 16 87
2008 EN-05 2 31 27 14 27 0 0 33 41 49

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 7 26 40 16 7 1 2 24 35 175
2017 EN-03 0 10 30 40 20 0 0 60 10 10
2017 EN-04 7 21 42 17 9 2 2 27 30 108
2017 EN-05 7 39 41 7 2 0 2 10 48 41
2014 EN 10 26 38 20 6 0 1 26 36 152
2014 EN-03 18 18 35 24 6 0 0 29 35 17
2014 EN-04 7 26 35 23 8 0 1 32 33 86
2014 EN-05 10 30 50 10 0 0 0 10 40 40
2011 EN 12 25 33 22 7 0 2 29 38 189
2011 EN-03 6 38 44 6 0 0 6 7 47 16
2011 EN-04 7 24 32 26 9 0 2 36 32 109
2011 EN-05 20 22 33 20 4 0 0 24 43 49
2008 EN 9 26 43 16 4 0 1 21 36 167
2008 EN-03 7 33 33 27 0 0 0 27 40 15
2008 EN-04 7 24 44 16 7 0 2 24 32 87
2008 EN-05 12 27 43 16 2 0 0 18 39 49

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 7 15 26 26 20 2 3 49 24 175
2017 EN-03 0 0 30 30 40 0 0 70 0 10
2017 EN-04 7 14 23 25 23 4 4 52 23 108
2017 EN-05 10 22 34 20 12 0 2 33 33 41
2014 EN 8 18 27 29 14 2 1 45 27 153
2014 EN-03 6 12 41 35 0 6 0 38 19 17
2014 EN-04 8 20 22 31 16 2 1 49 29 87
2014 EN-05 8 20 33 30 10 0 0 40 28 40
2011 EN 13 17 23 31 13 1 3 46 31 189
2011 EN-03 19 6 38 25 0 6 6 29 29 16
2011 EN-04 9 17 20 34 17 0 3 53 26 109
2011 EN-05 16 16 29 29 8 0 2 38 33 49
2008 EN 8 19 25 28 14 2 3 45 29 166
2008 EN-03 13 13 20 33 20 0 0 53 27 15
2008 EN-04 5 16 20 30 21 3 5 56 23 86
2008 EN-05 12 24 31 24 4 2 2 30 38 49

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 26 30 17 9 2 1 26 43 175
2017 EN-03 20 40 20 20 0 0 0 20 60 10
2017 EN-04 12 23 33 16 11 3 2 28 37 108
2017 EN-05 24 22 27 22 5 0 0 27 46 41
2014 EN 17 30 31 13 7 0 3 20 48 153
2014 EN-03 29 41 29 0 0 0 0 0 71 17
2014 EN-04 13 29 32 16 8 0 2 25 42 87
2014 EN-05 18 35 28 13 3 0 5 16 55 40
2011 EN 18 23 34 18 6 1 1 24 42 188
2011 EN-03 25 38 31 6 0 0 0 6 63 16
2011 EN-04 12 25 35 19 7 1 1 26 38 108
2011 EN-05 22 18 31 24 4 0 0 29 41 49
2008 EN 12 22 31 22 10 1 2 33 35 167
2008 EN-03 13 33 20 33 0 0 0 33 47 15
2008 EN-04 7 20 36 22 11 1 3 35 28 87
2008 EN-05 16 22 29 22 10 0 0 33 39 49

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 21 32 27 12 1 0 39 28 173
2017 EN-03 0 10 80 10 0 0 0 10 10 10
2017 EN-04 6 13 30 35 16 1 0 51 19 107
2017 EN-05 12 42 27 15 5 0 0 20 54 41
2014 EN 11 21 31 32 5 0 1 37 32 152
2014 EN-03 0 18 41 41 0 0 0 41 18 17
2014 EN-04 8 17 33 35 6 0 1 41 26 86
2014 EN-05 20 28 28 23 3 0 0 25 48 40
2011 EN 12 14 34 33 6 0 1 39 26 190
2011 EN-03 6 25 38 31 0 0 0 31 31 16
2011 EN-04 6 14 34 39 6 0 0 46 20 109
2011 EN-05 22 16 34 24 4 0 0 28 38 50
2008 EN 7 14 45 25 8 0 1 33 22 166
2008 EN-03 0 20 47 33 0 0 0 33 20 15
2008 EN-04 5 16 38 24 15 0 1 40 21 86
2008 EN-05 14 10 53 20 2 0 0 22 24 49

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 21 30 19 9 3 2 30 39 175
2017 EN-03 0 20 70 10 0 0 0 10 20 10
2017 EN-04 14 17 29 23 10 4 4 36 33 108
2017 EN-05 29 27 24 15 5 0 0 20 56 41
2014 EN 18 29 34 12 4 1 2 17 48 153
2014 EN-03 18 35 35 6 6 0 0 12 53 17
2014 EN-04 11 30 37 15 3 1 2 19 43 87
2014 EN-05 33 23 35 8 0 0 3 8 56 40
2011 EN 20 27 31 12 6 1 3 19 49 190
2011 EN-03 0 38 38 6 0 6 13 8 46 16
2011 EN-04 17 25 36 13 7 1 2 21 42 109
2011 EN-05 32 34 18 10 4 0 2 14 67 50
2008 EN 20 19 25 22 8 3 4 32 42 167
2008 EN-03 13 13 20 27 20 7 0 50 29 15
2008 EN-04 14 15 26 25 10 5 5 39 32 87
2008 EN-05 31 29 22 12 2 0 4 15 62 49

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 14 21 29 18 5 4 52 26 175
2017 EN-03 10 20 20 20 30 0 0 50 30 10
2017 EN-04 7 14 20 31 18 6 5 54 24 108
2017 EN-05 17 12 17 29 20 0 5 51 31 41
2014 EN 5 12 26 32 17 1 7 54 19 152
2014 EN-03 12 24 24 29 12 0 0 41 35 17
2014 EN-04 2 7 28 40 16 2 5 60 10 86
2014 EN-05 8 13 23 25 20 0 13 51 23 40
2011 EN 7 11 28 25 23 2 5 52 19 189
2011 EN-03 13 6 38 25 19 0 0 44 19 16
2011 EN-04 5 8 28 26 25 3 6 55 14 109
2011 EN-05 12 14 18 24 22 0 8 51 29 49
2008 EN 5 19 23 26 20 1 6 49 26 167
2008 EN-03 0 27 27 20 27 0 0 47 27 15
2008 EN-04 6 15 21 28 20 2 9 53 23 87
2008 EN-05 8 22 29 16 20 0 4 38 32 49

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 24 34 11 7 3 3 19 44 175
2017 EN-03 20 20 30 20 10 0 0 30 40 10
2017 EN-04 14 27 33 12 8 3 3 22 43 108
2017 EN-05 27 17 41 5 5 0 5 10 46 41
2014 EN 18 29 36 12 3 1 1 15 48 153
2014 EN-03 35 24 41 0 0 0 0 0 59 17
2014 EN-04 15 26 34 17 5 1 1 22 42 87
2014 EN-05 15 40 35 8 0 0 3 8 56 40
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 26 5 3 2 1 2 89 5 175
2017 EN-03 70 30 0 0 0 0 0 100 0 10
2017 EN-04 60 25 5 4 2 2 3 89 6 108
2017 EN-05 61 29 7 0 0 0 2 92 0 41
2014 EN 71 18 4 1 4 0 1 91 5 152
2014 EN-03 88 12 0 0 0 0 0 100 0 17
2014 EN-04 70 20 7 0 2 0 1 91 2 86
2014 EN-05 70 15 0 5 8 0 3 87 13 40
2011 EN 59 19 7 4 5 1 5 82 10 188
2011 EN-03 69 13 6 6 6 0 0 81 13 16
2011 EN-04 62 18 9 2 5 0 5 83 7 108
2011 EN-05 51 24 4 8 4 2 6 82 13 49
2008 EN 59 16 10 4 4 1 6 81 8 167
2008 EN-03 47 13 27 13 0 0 0 60 13 15
2008 EN-04 62 14 8 5 3 1 7 83 9 87
2008 EN-05 61 16 10 2 4 2 4 83 7 49

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 36 14 7 6 5 3 70 14 174
2017 EN-03 60 10 20 0 0 0 10 78 0 10
2017 EN-04 24 35 19 7 6 6 3 65 14 108
2017 EN-05 28 45 5 13 10 0 0 72 23 40
2014 EN 30 34 13 7 6 7 4 72 14 153
2014 EN-03 29 29 12 6 0 12 12 77 8 17
2014 EN-04 25 38 13 3 7 9 5 73 12 87
2014 EN-05 40 28 13 13 8 0 0 68 20 40

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 44 37 6 6 6 1 0 81 12 174
2017 EN-03 50 30 10 0 10 0 0 80 10 10
2017 EN-04 41 37 7 7 7 0 0 79 14 107
2017 EN-05 44 39 2 7 5 2 0 85 13 41
2014 EN 50 33 8 6 3 0 0 84 8 153
2014 EN-03 65 24 6 6 0 0 0 88 6 17
2014 EN-04 43 36 10 7 5 0 0 78 11 87
2014 EN-05 58 35 5 3 0 0 0 93 3 40

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 38 7 5 7 0 0 81 12 175
2017 EN-03 60 30 10 0 0 0 0 90 0 10
2017 EN-04 42 33 7 7 10 0 0 75 18 108
2017 EN-05 32 56 7 2 2 0 0 88 5 41
2014 EN 37 42 12 5 4 0 1 79 9 153
2014 EN-03 18 59 18 6 0 0 0 76 6 17
2014 EN-04 38 40 11 3 7 0 0 78 10 87
2014 EN-05 45 38 10 8 0 0 0 83 8 40
2011 EN 35 37 9 12 5 2 0 73 17 190
2011 EN-03 38 38 19 6 0 0 0 75 6 16
2011 EN-04 35 39 10 10 5 1 0 75 15 109
2011 EN-05 34 34 8 12 8 4 0 71 21 50
2008 EN 46 35 8 7 2 1 0 82 10 167
2008 EN-03 33 53 13 0 0 0 0 87 0 15
2008 EN-04 41 39 7 8 2 2 0 82 11 87
2008 EN-05 59 20 8 8 4 0 0 80 12 49

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 31 12 6 6 7 1 75 12 175
2017 EN-03 50 20 20 0 10 0 0 70 10 10
2017 EN-04 33 28 16 8 5 9 1 68 14 108
2017 EN-05 44 36 5 2 10 2 0 82 13 41
2014 EN 34 34 19 4 5 3 2 71 9 153
2014 EN-03 18 35 35 6 0 0 6 56 6 17
2014 EN-04 31 33 18 5 8 5 0 67 13 87
2014 EN-05 45 33 18 3 0 0 3 79 3 40
2011 EN 40 31 10 6 5 8 0 77 12 189
2011 EN-03 44 31 6 6 6 6 0 80 13 16
2011 EN-04 36 31 12 6 5 10 0 74 12 108
2011 EN-05 46 30 8 4 4 8 0 83 9 50
2008 EN 44 28 10 8 5 5 0 76 14 167
2008 EN-03 33 33 13 7 7 7 0 71 14 15
2008 EN-04 37 29 11 11 5 7 0 70 17 87
2008 EN-05 57 22 8 4 4 4 0 83 9 49

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 22 18 16 13 17 3 42 36 175
2017 EN-03 40 20 0 20 10 10 0 67 33 10
2017 EN-04 10 19 18 16 14 22 2 38 39 108
2017 EN-05 10 32 19 20 15 0 5 44 36 41
2014 EN 7 22 20 12 15 18 5 38 36 153
2014 EN-03 0 29 18 12 24 12 6 36 43 17
2014 EN-04 3 20 23 11 13 26 3 33 34 87
2014 EN-05 15 23 15 15 18 8 8 44 38 40

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 47 36 7 7 2 0 0 83 10 175
2017 EN-03 90 10 0 0 0 0 0 100 0 10
2017 EN-04 43 37 7 9 3 0 0 81 12 108
2017 EN-05 42 41 7 7 2 0 0 83 10 41
2014 EN 48 41 8 3 1 0 0 89 3 153
2014 EN-03 53 41 0 6 0 0 0 94 6 17
2014 EN-04 47 39 10 2 1 0 0 86 3 87
2014 EN-05 48 45 5 3 0 0 0 93 3 40
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 39 14 8 5 2 0 73 13 175
2017 EN-03 50 40 10 0 0 0 0 90 0 10
2017 EN-04 34 40 12 9 4 1 0 75 13 108
2017 EN-05 22 41 24 5 7 0 0 63 12 41
2014 EN 30 38 16 11 4 1 0 69 15 152
2014 EN-03 24 41 18 12 6 0 0 65 18 17
2014 EN-04 34 31 17 12 5 1 0 66 16 86
2014 EN-05 33 40 15 10 3 0 0 73 13 40
2011 EN 37 36 13 6 8 1 0 73 14 190
2011 EN-03 31 50 13 0 6 0 0 81 6 16
2011 EN-04 40 30 15 6 9 0 0 71 15 109
2011 EN-05 32 40 10 8 8 2 0 73 16 50
2008 EN 27 46 11 10 5 0 1 73 16 166
2008 EN-03 47 40 0 13 0 0 0 87 13 15
2008 EN-04 27 43 15 7 8 0 0 70 15 86
2008 EN-05 22 53 10 10 2 0 2 77 13 49

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 46 32 12 5 4 2 0 79 9 174
2017 EN-03 50 40 0 10 0 0 0 90 10 10
2017 EN-04 49 29 11 6 4 2 0 79 10 107
2017 EN-05 39 34 17 2 5 2 0 75 8 41
2014 EN 43 30 15 7 3 1 0 74 11 152
2014 EN-03 29 53 0 6 12 0 0 82 18 17
2014 EN-04 48 23 16 7 3 2 0 73 11 86
2014 EN-05 38 40 15 8 0 0 0 78 8 40
2011 EN 47 26 14 6 5 2 0 75 11 190
2011 EN-03 38 38 19 6 0 0 0 75 6 16
2011 EN-04 49 25 13 6 5 3 0 75 11 109
2011 EN-05 46 26 12 4 10 2 0 73 14 50
2008 EN 46 36 7 9 2 1 0 82 12 166
2008 EN-03 47 53 0 0 0 0 0 100 0 15
2008 EN-04 43 37 7 8 3 1 0 81 12 86
2008 EN-05 49 31 8 10 2 0 0 80 12 49

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 39 9 8 5 0 0 78 13 175
2017 EN-03 60 30 10 0 0 0 0 90 0 10
2017 EN-04 40 38 7 10 5 0 0 78 15 108
2017 EN-05 29 49 7 7 7 0 0 78 15 41
2014 EN 35 38 9 13 4 1 1 74 17 152
2014 EN-03 24 53 6 12 6 0 0 76 18 17
2014 EN-04 34 38 7 13 5 2 1 75 18 86
2014 EN-05 43 30 13 13 3 0 0 73 15 40
2011 EN 40 36 11 6 6 1 0 77 12 190
2011 EN-03 38 38 6 19 0 0 0 75 19 16
2011 EN-04 36 38 15 3 7 2 0 75 10 109
2011 EN-05 42 34 6 10 8 0 0 76 18 50
2008 EN 35 41 9 8 7 0 0 76 15 167
2008 EN-03 47 27 20 7 0 0 0 73 7 15
2008 EN-04 28 47 10 8 7 0 0 75 15 87
2008 EN-05 39 41 6 6 8 0 0 80 14 49

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 68 16 8 1 3 1 3 87 4 174
2017 EN-03 90 10 0 0 0 0 0 100 0 10
2017 EN-04 64 19 7 2 4 1 3 86 6 107
2017 EN-05 73 15 10 0 0 0 2 90 0 41
2014 EN 81 10 5 0 3 0 1 92 3 152
2014 EN-03 94 6 0 0 0 0 0 100 0 17
2014 EN-04 77 13 7 0 2 0 1 91 2 86
2014 EN-05 85 8 0 0 5 0 3 95 5 40
2011 EN 71 15 4 3 2 1 6 92 5 190
2011 EN-03 75 25 0 0 0 0 0 100 0 16
2011 EN-04 72 11 5 3 2 1 6 90 5 109
2011 EN-05 66 18 4 2 2 0 8 91 4 50
2008 EN 75 8 5 4 1 1 7 90 5 167
2008 EN-03 73 13 0 0 0 0 13 100 0 15
2008 EN-04 75 8 6 3 1 1 6 89 5 87
2008 EN-05 80 8 4 4 0 0 4 91 4 49

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 63 19 5 6 3 2 1 85 9 175
2017 EN-03 70 20 0 0 0 10 0 100 0 10
2017 EN-04 64 20 4 5 5 2 1 87 10 108
2017 EN-05 64 19 7 5 2 2 0 85 8 41
2014 EN 42 34 5 8 5 3 2 80 14 153
2014 EN-03 29 41 0 12 12 0 6 75 25 17
2014 EN-04 44 37 6 7 3 2 1 83 11 87
2014 EN-05 45 30 8 8 5 3 3 79 13 40
2011 EN 38 33 10 7 7 3 2 75 15 188
2011 EN-03 56 25 6 0 6 6 0 87 7 16
2011 EN-04 39 36 8 7 5 3 3 79 13 109
2011 EN-05 33 33 10 8 10 2 2 70 20 48

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 53 33 6 3 5 1 0 86 8 175
2017 EN-03 50 40 0 10 0 0 0 90 10 10
2017 EN-04 53 36 4 4 4 0 0 89 7 108
2017 EN-05 51 29 10 2 7 0 0 80 10 41

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 24 11 3 4 3 0 82 7 175
2017 EN-03 70 20 10 0 0 0 0 90 0 10
2017 EN-04 55 25 12 3 4 2 0 81 7 108
2017 EN-05 51 22 10 5 5 7 0 79 11 41

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 46 31 11 5 6 0 0 78 11 175
2017 EN-03 50 40 0 10 0 0 0 90 10 10
2017 EN-04 49 32 8 6 6 0 0 81 11 108
2017 EN-05 34 29 24 5 7 0 0 63 12 41
2014 EN 45 33 14 3 4 1 0 78 7 153
2014 EN-03 47 24 18 6 6 0 0 71 12 17
2014 EN-04 47 31 13 3 5 1 0 79 8 87
2014 EN-05 45 38 13 3 3 0 0 83 5 40
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 29 19 13 8 0 13 55 24 48
2017 EN-05 17 26 26 6 11 0 14 50 20 35
2014 EN 12 35 16 16 9 7 5 53 29 43
2014 EN-05 10 37 17 17 7 7 7 54 27 30

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 37 14 8 7 9 0 67 17 174
2017 EN-03 40 40 10 0 0 10 0 89 0 10
2017 EN-04 24 33 15 10 8 9 0 63 21 107
2017 EN-05 22 46 15 5 7 5 0 72 13 41
2014 EN 18 38 18 10 7 9 0 61 19 153
2014 EN-03 12 59 12 12 6 0 0 71 18 17
2014 EN-04 17 33 16 11 9 13 0 58 24 87
2014 EN-05 20 45 20 10 3 3 0 67 13 40
2011 EN 22 35 18 8 8 8 1 63 17 190
2011 EN-03 25 31 25 19 0 0 0 56 19 16
2011 EN-04 20 36 17 8 8 11 0 63 19 109
2011 EN-05 22 38 20 4 8 6 2 65 13 50

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 35 23 12 12 3 0 52 25 175
2017 EN-03 10 60 30 0 0 0 0 70 0 10
2017 EN-04 17 31 24 10 15 3 0 49 26 108
2017 EN-05 12 39 24 17 7 0 0 51 24 41
2014 EN 15 35 24 12 13 1 0 50 25 153
2014 EN-03 0 65 6 12 18 0 0 65 29 17
2014 EN-04 18 29 25 13 14 1 0 48 27 87
2014 EN-05 15 43 25 10 8 0 0 58 18 40
2011 EN 17 35 19 12 15 1 1 53 28 190
2011 EN-03 25 31 13 13 19 0 0 56 31 16
2011 EN-04 17 37 21 12 13 0 0 54 25 109
2011 EN-05 10 30 20 16 18 4 2 43 36 50
2008 EN 17 35 16 15 16 1 0 53 31 167
2008 EN-03 20 53 0 13 7 7 0 79 21 15
2008 EN-04 15 39 20 15 10 1 0 55 26 87
2008 EN-05 20 22 12 18 27 0 0 43 45 49

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 29 22 17 16 7 0 41 35 174
2017 EN-03 0 40 30 20 0 10 0 44 22 10
2017 EN-04 11 28 21 15 18 7 0 42 35 107
2017 EN-05 7 29 29 17 17 0 0 37 34 41
2014 EN 7 30 26 20 14 3 0 38 35 153
2014 EN-03 0 41 29 18 12 0 0 41 29 17
2014 EN-04 10 31 24 17 14 3 0 43 32 87
2014 EN-05 5 28 33 23 13 0 0 33 35 40
2011 EN 12 29 19 19 19 2 0 41 39 190
2011 EN-03 19 31 25 6 19 0 0 50 25 16
2011 EN-04 13 31 19 17 17 3 0 45 35 109
2011 EN-05 6 18 20 32 22 2 0 24 55 50
2008 EN 5 32 19 22 15 7 0 40 40 167
2008 EN-03 7 20 33 20 7 13 0 31 31 15
2008 EN-04 6 30 22 23 9 10 0 40 36 87
2008 EN-05 4 33 14 27 22 0 0 37 49 49

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 33 16 10 16 11 0 53 29 174
2017 EN-03 0 60 20 0 10 10 0 67 11 10
2017 EN-04 18 28 15 8 19 12 0 52 31 107
2017 EN-05 10 39 20 17 10 5 0 51 28 41
2014 EN 10 27 26 14 15 7 0 40 32 153
2014 EN-03 6 18 29 29 12 6 0 25 44 17
2014 EN-04 14 26 25 10 16 8 0 44 29 87
2014 EN-05 8 35 28 18 10 3 0 44 28 40
2011 EN 14 27 21 11 17 10 0 46 31 190
2011 EN-03 19 31 19 6 25 0 0 50 31 16
2011 EN-04 15 28 21 8 17 11 0 48 28 109
2011 EN-05 12 16 26 14 20 12 0 32 39 50
2008 EN 11 27 20 13 17 11 0 43 34 167
2008 EN-03 13 20 33 7 13 13 0 38 23 15
2008 EN-04 13 25 22 15 11 14 0 44 31 87
2008 EN-05 8 27 14 16 24 10 0 39 45 49

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 33 19 14 16 4 0 49 32 175
2017 EN-03 10 30 30 20 10 0 0 40 30 10
2017 EN-04 14 35 15 13 19 5 0 51 33 108
2017 EN-05 15 27 29 17 12 0 0 42 29 41
2014 EN 9 39 20 16 16 1 0 48 32 152
2014 EN-03 0 47 18 18 18 0 0 47 35 17
2014 EN-04 10 36 22 15 16 1 0 47 31 87
2014 EN-05 10 49 13 15 13 0 0 59 28 39
2011 EN 11 31 24 16 15 3 0 43 32 190
2011 EN-03 19 25 38 6 13 0 0 44 19 16
2011 EN-04 8 34 26 14 15 4 0 44 30 109
2011 EN-05 14 28 16 24 16 2 0 43 41 50
2008 EN 13 35 14 19 19 1 0 48 38 167
2008 EN-03 13 40 13 20 7 7 0 57 29 15
2008 EN-04 14 36 16 18 16 0 0 49 34 87
2008 EN-05 10 27 14 24 24 0 0 37 49 49
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 38 20 15 10 1 0 54 26 173
2017 EN-03 20 40 40 0 0 0 0 60 0 10
2017 EN-04 19 35 17 14 15 1 0 54 29 107
2017 EN-05 8 43 25 23 3 0 0 50 25 40
2014 EN 14 42 21 12 10 1 0 56 23 153
2014 EN-03 12 35 35 12 6 0 0 47 18 17
2014 EN-04 17 40 21 9 13 0 0 57 22 87
2014 EN-05 10 50 18 15 8 0 0 60 23 40
2011 EN 17 40 21 13 8 2 0 58 21 190
2011 EN-03 31 31 6 19 13 0 0 63 31 16
2011 EN-04 16 41 22 13 6 2 0 58 20 109
2011 EN-05 14 42 24 10 8 2 0 57 18 50

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 44 43 7 3 2 1 0 88 5 174
2017 EN-03 40 50 0 0 0 10 0 100 0 10
2017 EN-04 42 43 9 4 2 1 0 85 6 108
2017 EN-05 48 42 5 3 3 0 0 90 5 40
2014 EN 47 39 8 3 3 1 0 86 5 153
2014 EN-03 47 47 0 0 6 0 0 94 6 17
2014 EN-04 45 37 11 3 2 1 0 83 6 87
2014 EN-05 53 40 3 3 3 0 0 93 5 40
2011 EN 47 36 6 6 1 3 0 86 7 190
2011 EN-03 56 38 0 6 0 0 0 94 6 16
2011 EN-04 50 32 7 8 1 2 0 83 9 109
2011 EN-05 38 44 8 4 0 6 0 87 4 50

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 41 8 5 6 4 1 81 12 173
2017 EN-04 37 35 10 6 8 4 0 75 14 108
2017 EN-05 33 57 3 0 3 5 0 95 3 40
2014 EN 34 39 13 5 5 5 0 76 10 153
2014 EN-03 35 41 12 12 0 0 0 76 12 17
2014 EN-04 31 38 14 5 6 7 0 74 11 87
2014 EN-05 43 38 8 3 8 3 0 82 10 40
2011 EN 34 33 13 8 5 6 2 72 14 190
2011 EN-03 25 31 6 13 6 19 0 69 23 16
2011 EN-04 39 32 13 6 6 4 1 74 13 109
2011 EN-05 26 36 14 10 4 8 2 69 16 50
2008 EN 32 37 12 11 6 2 1 70 17 167
2008 EN-03 40 33 7 13 0 0 7 79 14 15
2008 EN-04 34 36 10 11 5 3 0 73 17 87
2008 EN-05 22 43 12 12 8 0 2 67 21 49

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 36 22 10 8 4 1 58 19 174
2017 EN-03 20 50 0 10 10 10 0 78 22 10
2017 EN-04 24 28 22 11 8 6 1 55 21 108
2017 EN-05 13 48 25 10 5 0 0 60 15 40
2014 EN 26 30 22 10 8 3 1 59 19 153
2014 EN-03 24 24 35 6 12 0 0 47 18 17
2014 EN-04 23 31 18 13 9 5 1 57 23 87
2014 EN-05 30 35 23 5 5 3 0 67 10 40
2011 EN 14 35 23 11 12 4 2 51 24 190
2011 EN-03 6 38 31 19 0 6 0 47 20 16
2011 EN-04 13 30 27 9 15 5 2 46 25 109
2011 EN-05 20 38 16 10 10 4 2 62 21 50

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 24 19 9 10 20 3 49 25 174
2017 EN-03 0 50 10 0 20 10 10 63 25 10
2017 EN-04 15 20 17 8 12 24 4 49 28 108
2017 EN-05 18 25 30 13 3 13 0 49 17 40
2014 EN 13 25 22 13 10 14 2 46 28 153
2014 EN-03 12 29 18 18 6 12 6 50 29 17
2014 EN-04 10 21 23 14 13 20 0 39 33 87
2014 EN-05 20 35 23 8 10 3 3 58 18 40
2011 EN 8 22 22 11 13 21 4 40 31 190
2011 EN-03 6 25 19 19 13 13 6 38 38 16
2011 EN-04 8 19 24 9 12 27 1 38 29 109
2011 EN-05 12 26 18 12 14 14 4 46 32 50

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 26 7 5 1 2 3 86 7 175
2017 EN-03 70 30 0 0 0 0 0 100 0 10
2017 EN-04 54 27 7 5 2 3 3 85 7 108
2017 EN-05 56 29 10 2 0 0 2 87 3 41
2014 EN 56 22 10 3 3 1 5 83 6 153
2014 EN-03 59 18 12 0 0 0 12 87 0 17
2014 EN-04 53 29 9 2 1 2 3 87 4 87
2014 EN-05 63 15 10 5 5 0 3 79 10 40

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 28 7 2 1 3 5 90 3 173
2017 EN-03 80 20 0 0 0 0 0 100 0 10
2017 EN-04 53 28 8 2 1 4 5 88 3 108
2017 EN-05 57 28 8 0 0 5 3 92 0 39
2014 EN 57 24 10 1 1 4 4 87 2 153
2014 EN-03 47 29 6 0 0 0 18 93 0 17
2014 EN-04 56 22 14 1 0 6 1 84 1 87
2014 EN-05 58 30 5 3 0 3 3 92 3 40
2011 EN 62 21 7 3 1 2 4 88 4 189
2011 EN-03 56 44 0 0 0 0 0 100 0 16
2011 EN-04 64 16 7 5 2 4 3 85 7 109
2011 EN-05 61 20 10 0 0 0 8 89 0 49
2008 EN 63 19 8 4 1 2 2 86 6 167
2008 EN-03 60 33 7 0 0 0 0 93 0 15
2008 EN-04 62 20 9 3 2 2 1 85 6 87
2008 EN-05 63 18 8 4 0 2 4 87 4 49

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 30 25 16 15 3 1 43 32 175
2017 EN-03 20 40 20 10 10 0 0 60 20 10
2017 EN-04 12 32 23 15 15 3 1 45 31 108
2017 EN-05 7 22 29 24 17 0 0 29 42 41
2014 EN 20 34 20 13 10 1 1 55 24 153
2014 EN-03 24 41 12 24 0 0 0 65 24 17
2014 EN-04 20 30 23 14 13 1 0 50 27 87
2014 EN-05 20 45 18 8 10 0 0 65 18 40
2011 EN 21 37 20 11 10 2 1 59 21 189
2011 EN-03 25 31 25 13 6 0 0 56 19 16
2011 EN-04 17 40 19 8 10 4 1 61 19 109
2011 EN-05 22 35 18 14 10 0 0 57 24 49
2008 EN 28 33 17 8 8 5 1 65 17 166
2008 EN-03 20 40 27 0 0 13 0 69 0 15
2008 EN-04 29 31 16 7 8 8 0 66 16 86
2008 EN-05 27 35 16 14 6 0 2 63 21 49

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 31 19 18 19 2 1 42 39 175
2017 EN-03 20 40 0 20 20 0 0 60 40 10
2017 EN-04 10 27 21 19 19 3 1 38 39 108
2017 EN-05 7 34 17 15 24 0 2 42 40 41
2014 EN 12 29 21 18 15 2 3 43 35 153
2014 EN-03 24 35 12 24 6 0 0 59 29 17
2014 EN-04 11 18 24 17 22 3 3 32 42 87
2014 EN-05 13 48 18 15 8 0 0 60 23 40
2011 EN 13 30 17 15 22 1 1 44 38 189
2011 EN-03 13 31 13 19 25 0 0 44 44 16
2011 EN-04 13 28 22 16 20 0 1 42 36 109
2011 EN-05 14 31 12 14 24 2 2 47 40 49
2008 EN 17 31 14 16 20 1 1 49 37 167
2008 EN-03 33 33 7 13 13 0 0 67 27 15
2008 EN-04 14 34 17 16 17 1 0 49 34 87
2008 EN-05 18 22 14 18 24 2 0 42 44 49

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 41 23 13 6 2 0 58 19 174
2017 EN-03 10 60 30 0 0 0 0 70 0 10
2017 EN-04 16 38 25 12 7 1 0 55 20 107
2017 EN-05 12 49 15 20 2 2 0 62 23 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 34 15 6 3 12 1 72 11 173
2017 EN-03 40 50 0 0 0 10 0 100 0 10
2017 EN-04 28 31 16 10 4 10 0 66 16 106
2017 EN-05 34 34 17 0 2 12 0 78 3 41
2014 EN 35 34 15 5 1 9 1 77 6 153
2014 EN-03 47 29 6 0 0 18 0 93 0 17
2014 EN-04 31 34 15 8 1 10 0 73 10 87
2014 EN-05 45 28 18 0 0 5 5 81 0 40

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 45 11 3 3 3 0 82 6 175
2017 EN-03 70 30 0 0 0 0 0 100 0 10
2017 EN-04 31 44 13 5 4 4 0 78 9 108
2017 EN-05 32 51 12 0 2 2 0 85 3 41
2014 EN 32 41 18 3 1 4 1 77 5 153
2014 EN-03 35 47 12 0 0 6 0 88 0 17
2014 EN-04 32 38 20 6 1 3 0 73 7 87
2014 EN-05 33 43 15 0 0 5 5 83 0 40
2011 EN 33 40 9 8 4 5 0 77 13 189
2011 EN-03 44 50 0 6 0 0 0 94 6 16
2011 EN-04 30 39 12 9 6 5 0 72 15 109
2011 EN-05 35 37 8 8 2 10 0 80 11 49

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 45 7 5 3 1 0 85 7 175
2017 EN-03 60 40 0 0 0 0 0 100 0 10
2017 EN-04 39 44 6 6 4 1 0 84 9 108
2017 EN-05 42 44 12 0 2 0 0 85 2 41
2014 EN 45 37 10 4 3 1 1 83 7 153
2014 EN-03 47 47 0 0 6 0 0 94 6 17
2014 EN-04 43 34 11 7 3 1 0 78 10 87
2014 EN-05 50 40 10 0 0 0 0 90 0 40
2011 EN 38 42 11 4 6 0 0 80 9 190
2011 EN-03 31 50 6 6 6 0 0 81 13 16
2011 EN-04 40 39 11 4 6 0 0 80 9 109
2011 EN-05 34 44 12 2 8 0 0 78 10 50
2008 EN 38 37 16 4 5 1 0 75 10 167
2008 EN-03 40 33 27 0 0 0 0 73 0 15
2008 EN-04 37 39 14 5 5 1 0 77 9 87
2008 EN-05 35 37 12 6 10 0 0 71 16 49

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 37 17 7 6 0 0 70 13 175
2017 EN-03 50 30 20 0 0 0 0 80 0 10
2017 EN-04 33 36 17 6 7 0 0 69 14 108
2017 EN-05 32 36 17 7 7 0 0 68 15 41
2014 EN 29 42 16 7 5 0 0 72 12 153
2014 EN-03 29 41 18 6 6 0 0 71 12 17
2014 EN-04 33 40 15 6 6 0 0 74 11 87
2014 EN-05 28 45 20 3 5 0 0 73 8 40
2011 EN 29 39 17 6 9 0 0 68 15 190
2011 EN-03 31 31 13 19 6 0 0 63 25 16
2011 EN-04 30 41 13 6 9 0 0 72 16 109
2011 EN-05 22 40 26 2 10 0 0 62 12 50

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 42 17 7 6 0 0 70 13 174
2017 EN-03 30 50 20 0 0 0 0 80 0 10
2017 EN-04 31 39 16 7 7 0 0 70 14 107
2017 EN-05 24 44 17 7 7 0 0 68 15 41
2014 EN 26 46 16 7 5 0 0 73 12 153
2014 EN-03 29 41 12 12 6 0 0 71 18 17
2014 EN-04 30 44 16 5 6 0 0 74 10 87
2014 EN-05 20 55 15 8 3 0 0 75 10 40
2011 EN 27 43 14 9 7 0 0 69 16 190
2011 EN-03 31 25 13 25 6 0 0 56 31 16
2011 EN-04 27 47 12 7 7 0 0 73 15 109
2011 EN-05 28 34 22 8 8 0 0 62 16 50
2008 EN 28 46 12 10 5 0 0 73 14 166
2008 EN-03 27 53 13 7 0 0 0 80 7 15
2008 EN-04 32 46 13 7 2 0 0 78 9 87
2008 EN-05 23 40 13 15 10 0 0 63 25 48

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 27 19 7 11 6 2 60 19 174
2017 EN-03 40 20 20 10 0 10 0 67 11 10
2017 EN-04 30 28 17 5 13 7 1 63 19 107
2017 EN-05 22 32 10 15 12 2 7 59 30 41
2014 EN 31 36 15 10 4 2 2 69 15 153
2014 EN-03 18 29 29 24 0 0 0 47 24 17
2014 EN-04 37 38 8 8 6 1 2 77 14 87
2014 EN-05 25 38 25 8 0 5 0 66 8 40
2011 EN 30 31 17 10 7 5 1 65 17 189
2011 EN-03 25 31 6 25 13 0 0 56 38 16
2011 EN-04 30 34 18 4 7 5 2 69 12 109
2011 EN-05 29 22 20 16 6 6 0 54 24 49
2008 EN 34 31 18 6 7 2 1 68 13 166
2008 EN-03 33 20 27 7 0 13 0 62 8 15
2008 EN-04 33 38 16 6 5 1 1 73 11 87
2008 EN-05 40 25 15 6 10 2 2 67 17 48
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EN 25 42 33 175
2017 EN-03 30 30 40 10
2017 EN-04 22 44 33 108
2017 EN-05 32 41 27 41
2014 EN 24 45 31 153
2014 EN-03 47 29 24 17
2014 EN-04 23 46 31 87
2014 EN-05 18 50 33 40
2011 EN 24 48 28 189
2011 EN-03 25 31 44 16
2011 EN-04 19 54 27 109
2011 EN-05 27 49 24 49

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EN 25 32 20 11 9 2 44
2017 EN-04 21 42 17 13 4 4 24
2017 EN-05 46 23 15 15 0 0 13
2014 EN 19 56 8 8 9999 8 36
2014 EN-04 20 60 0 5 9999 15 20
2011 EN 22 26 26 22 9999 4 46
2011 EN-04 19 33 19 24 9999 5 21
2011 EN-05 46 31 15 8 9999 0 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 16 84 175
2017 EN-04 14 86 108
2017 EN-05 24 76 41
2014 EN 11 89 153
2014 EN-04 13 87 87

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 52 27
2017 EN-04 71 14
2014 EN 53 17
2014 EN-04 55 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 33 27
2014 EN 59 17
2014 EN-04 55 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EN-04 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN-05 0 10
2014 EN 0 17
2014 EN-04 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EN-05 0 10
2014 EN 0 17
2014 EN-04 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EN 22 27

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 27
2017 EN-04 0 14
2017 EN-05 0 10
2014 EN 0 17
2014 EN-04 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EN 63 27
2017 EN-04 57 14
2017 EN-05 80 10
2014 EN 47 17
2014 EN-04 45 11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EN 37 27
2014 EN 29 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EN 41 27
2017 EN-04 36 14
2017 EN-05 50 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EN 37 27
2017 EN-04 43 14
2014 EN 53 17
2014 EN-04 64 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EN 37 27
2017 EN-05 50 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EN 52 27
2017 EN-04 64 14
2014 EN 65 17
2014 EN-04 55 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EN 48 27
2017 EN-04 50 14
2017 EN-05 50 10
2014 EN 53 17
2014 EN-04 64 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EN-05 0 10
2014 EN-04 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EN-05 0 10
2014 EN 0 17
2014 EN-04 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EN 33 27
2014 EN 65 17
2014 EN-04 55 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EN 26 27
2014 EN 29 17

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EN-05 0 10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 63 27
2017 EN-04 71 14
2017 EN-05 50 10
2014 EN 65 17
2014 EN-04 73 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EN 30 27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 14
2014 EN-04 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EN-05 0 10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN-04 0 14

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EN 27 26
2014 EN-04 0 10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EN 31 26
2017 EN-04 38 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EN 27 26

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EN 23 26
2014 EN 0 16
2014 EN-04 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN 0 26
2017 EN-04 0 13
2017 EN-05 0 10
2014 EN-04 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN 0 26
2017 EN-04 0 13
2017 EN-05 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13
2014 EN 0 16
2014 EN-04 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EN-04 0 13
2017 EN-05 0 10
2014 EN 0 16
2014 EN-04 0 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EN-05 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 23 26
2014 EN 31 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN 0 26
2017 EN-04 0 13
2017 EN-05 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 42 26
2017 EN-04 46 13
2014 EN 50 16
2014 EN-04 50 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EN 0 26
2017 EN-04 0 13
2017 EN-05 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 19 26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 100 0 27
2017 EN-04 100 0 14
2017 EN-05 100 0 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 21 18 6 6 32 6 51 20 174
2017 EN-03 20 30 10 0 0 30 10 83 0 10
2017 EN-04 11 18 21 5 7 33 6 47 20 107
2017 EN-05 10 22 20 12 5 27 5 47 25 41
2014 EN 12 14 19 3 5 40 7 49 15 153
2014 EN-03 18 12 18 0 6 41 6 56 11 17
2014 EN-04 10 13 17 1 8 43 8 47 19 87
2014 EN-05 10 23 25 5 0 33 5 52 8 40

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 36 14 9 5 13 1 68 16 174
2017 EN-03 30 50 0 0 0 20 0 100 0 10
2017 EN-04 25 33 15 8 6 12 1 67 16 107
2017 EN-05 20 39 17 15 2 7 0 63 18 41
2014 EN 20 35 20 3 3 15 3 68 7 153
2014 EN-03 12 59 6 6 0 18 0 86 7 17
2014 EN-04 21 31 22 3 6 15 2 63 11 87
2014 EN-05 23 33 28 0 0 13 5 67 0 40
2011 EN 27 37 15 5 3 12 1 73 10 190
2011 EN-03 31 50 13 0 0 6 0 87 0 16
2011 EN-04 27 37 14 7 2 14 0 73 11 109
2011 EN-05 22 36 18 2 6 12 4 69 10 50
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 60 10 2 1 2 2 87 2 174
2017 EN-03 20 60 20 0 0 0 0 80 0 10
2017 EN-04 24 64 8 1 1 2 0 90 2 107
2017 EN-05 29 51 10 2 0 0 7 87 3 41
2014 EN 30 56 9 2 0 1 1 89 2 153
2014 EN-03 29 47 12 6 0 6 0 81 6 17
2014 EN-04 28 60 9 2 0 1 0 88 2 87
2014 EN-05 33 60 8 0 0 0 0 93 0 40
2011 EN 30 57 8 3 0 1 2 89 3 189
2011 EN-03 31 56 13 0 0 0 0 88 0 16
2011 EN-04 27 60 10 3 0 0 0 87 3 108
2011 EN-05 38 56 2 0 0 2 2 98 0 50
2008 EN 33 46 11 7 2 1 1 80 9 167
2008 EN-03 7 53 13 13 13 0 0 60 27 15
2008 EN-04 29 48 13 9 1 0 0 77 10 87
2008 EN-05 43 49 4 2 0 2 0 94 2 49

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 22 24 6 6 32 5 43 19 174
2017 EN-03 10 30 10 10 0 30 10 67 17 10
2017 EN-04 4 24 23 6 6 31 7 45 18 107
2017 EN-05 10 15 37 5 7 27 0 33 17 41
2014 EN 5 20 23 10 4 29 9 40 22 153
2014 EN-03 6 18 24 6 0 24 24 44 11 17
2014 EN-04 2 22 22 9 5 36 5 40 23 87
2014 EN-05 10 18 28 13 5 20 8 38 24 40
2011 EN 6 23 24 8 5 30 4 44 20 189
2011 EN-03 6 13 38 6 6 19 13 27 18 16
2011 EN-04 6 25 25 8 4 31 2 45 18 108
2011 EN-05 8 24 16 10 4 34 4 52 23 50

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 35 10 3 1 6 1 85 4 175
2017 EN-03 50 50 0 0 0 0 0 100 0 10
2017 EN-04 49 31 11 3 1 6 0 84 4 108
2017 EN-05 32 41 10 5 2 7 2 81 8 41
2014 EN 36 41 12 1 2 7 1 84 4 153
2014 EN-03 24 53 6 0 0 18 0 93 0 17
2014 EN-04 40 38 13 2 2 5 0 82 5 87
2014 EN-05 33 45 13 0 3 8 0 84 3 40
2011 EN 41 37 7 5 2 8 2 85 7 189
2011 EN-03 56 44 0 0 0 0 0 100 0 16
2011 EN-04 38 37 10 4 3 8 0 82 7 108
2011 EN-05 40 40 4 8 0 6 2 87 9 50
2008 EN 38 34 14 5 2 7 1 78 7 167
2008 EN-03 40 33 7 7 0 13 0 85 8 15
2008 EN-04 34 37 17 3 0 8 0 78 4 87
2008 EN-05 41 31 10 8 6 4 0 74 15 49

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 36 11 5 3 12 1 78 9 175
2017 EN-03 50 40 0 0 10 0 0 90 10 10
2017 EN-04 32 33 15 6 4 10 0 73 10 108
2017 EN-05 34 36 7 2 2 15 2 85 6 41
2014 EN 31 36 14 3 3 10 2 76 7 153
2014 EN-03 6 59 24 0 0 12 0 73 0 17
2014 EN-04 33 33 14 5 3 10 1 75 9 87
2014 EN-05 38 35 13 0 5 10 0 81 6 40
2011 EN 28 38 12 6 2 13 2 78 9