2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 50 0 19 20 0 0 60 40 20
2014 EL 21 47 11 16 5 0 0 68 21 19
2011 EL 30 53 7 3 7 0 0 83 10 30
2011 EL-05 33 50 0 0 17 0 0 83 17 12
2008 EL 21 61 0 15 3 0 0 82 18 33
2008 EL-05 33 60 0 7 0 0 0 93 7 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 35 40 0 14 5 0 5 80 20 20
2014 EL 58 42 0 0 0 0 0 100 0 19
2011 EL 67 7 17 3 3 0 3 76 7 30
2011 EL-05 67 0 8 8 8 0 8 73 18 12
2008 EL 48 39 12 0 0 0 0 88 0 33
2008 EL-05 53 33 13 0 0 0 0 87 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 30 5 0 5 0 15 88 6 20
2014 EL 63 26 0 5 5 0 0 89 11 19
2011 EL 50 23 7 13 3 0 3 76 17 30
2011 EL-05 50 17 0 17 8 0 8 73 27 12
2008 EL 61 21 6 9 3 0 0 82 12 33
2008 EL-05 60 27 7 7 0 0 0 87 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 40 29 15 10 5 0 0 70 15 20
2014 EL 42 37 0 16 5 0 0 79 21 19
2011 EL 33 53 3 0 7 0 3 90 7 30
2011 EL-05 33 42 8 0 8 0 8 82 9 12

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 40 10 10 34 0 0 45 45 20
2014 EL 16 47 0 11 26 0 0 63 37 19
2011 EL 23 47 3 17 10 0 0 70 27 30
2011 EL-05 17 58 0 25 0 0 0 75 25 12
2008 EL 15 45 15 15 9 0 0 61 24 33
2008 EL-05 20 47 13 13 7 0 0 67 20 15

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 40 45 10 5 0 0 0 85 5 20
2014 EL 42 37 16 0 5 0 0 79 5 19
2011 EL 40 47 7 3 3 0 0 87 7 30
2011 EL-05 42 42 0 8 8 0 0 83 17 12
2008 EL 36 48 12 3 0 0 0 85 3 33
2008 EL-05 27 60 13 0 0 0 0 87 0 15

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 50 35 5 10 0 0 0 85 10 20
2014 EL 68 21 5 0 5 0 0 89 5 19
2011 EL 50 43 7 0 0 0 0 93 0 30
2011 EL-05 58 33 8 0 0 0 0 92 0 12
2008 EL 45 42 3 9 0 0 0 88 9 33
2008 EL-05 53 40 0 7 0 0 0 93 7 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 30 45 14 10 0 0 0 76 10 20
2014 EL 53 26 0 16 5 0 0 79 21 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 30 34 10 15 10 0 0 65 25 20
2014 EL 21 47 16 5 11 0 0 68 16 19
2011 EL 33 47 10 3 7 0 0 80 10 30
2011 EL-05 42 33 8 8 8 0 0 75 17 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 45 20 10 9 0 0 60 19 20
2014 EL 42 26 0 21 5 5 0 72 28 19
2011 EL 47 33 17 3 0 0 0 80 3 30
2011 EL-05 50 33 17 0 0 0 0 83 0 12
2008 EL 48 30 9 9 3 0 0 79 12 33
2008 EL-05 67 27 0 0 7 0 0 93 7 15

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 40 24 15 10 10 0 0 65 20 20
2014 EL 32 26 11 21 11 0 0 58 32 19
2011 EL 40 37 17 7 0 0 0 77 7 30
2011 EL-05 42 25 25 8 0 0 0 67 8 12
2008 EL 24 48 9 12 6 0 0 73 18 33
2008 EL-05 33 40 13 13 0 0 0 73 13 15

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 40 10 15 24 0 0 50 40 20
2014 EL 16 37 21 16 5 5 0 56 22 19
2011 EL 23 30 23 13 10 0 0 53 23 30
2011 EL-05 17 33 25 8 17 0 0 50 25 12

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 50 10 15 9 0 0 66 24 20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 30 45 10 10 5 0 0 75 15 20
2014 EL 42 32 21 0 5 0 0 74 5 19
2011 EL 40 43 7 7 3 0 0 83 10 30
2011 EL-05 17 67 0 8 8 0 0 83 17 12
2008 EL 27 48 15 6 3 0 0 76 9 33
2008 EL-05 27 47 13 13 0 0 0 73 13 15

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 30 20 9 25 0 0 45 34 20

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 55 34 5 0 5 0 0 90 5 20
2014 EL 79 16 0 0 5 0 0 95 5 19
2011 EL 73 20 0 7 0 0 0 93 7 30
2011 EL-05 67 17 0 17 0 0 0 83 17 12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 50 10 5 25 0 0 60 30 20
2014 EL 16 26 21 16 16 5 0 44 33 19
2011 EL 17 57 13 10 3 0 0 73 13 30
2011 EL-05 0 42 33 17 8 0 0 42 25 12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 35 10 0 40 0 0 50 40 20
2014 EL 16 26 32 11 11 5 0 44 22 19

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 40 10 0 34 0 0 55 34 20
2014 EL 16 42 26 11 5 0 0 58 16 19
2011 EL 40 33 13 13 0 0 0 73 13 30
2011 EL-05 50 33 8 8 0 0 0 83 8 12

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 30 40 15 10 5 0 0 70 15 20
2014 EL 37 42 11 5 5 0 0 79 11 19
2011 EL 33 50 10 7 0 0 0 83 7 30
2011 EL-05 33 50 8 8 0 0 0 83 8 12
2008 EL 36 39 9 12 3 0 0 76 15 33
2008 EL-05 47 40 7 7 0 0 0 87 7 15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 50 20 9 0 0 0 71 9 20
2014 EL 37 37 16 0 11 0 0 74 11 19
2011 EL 17 43 23 17 0 0 0 60 17 30
2011 EL-05 17 50 25 8 0 0 0 67 8 12
2008 EL 6 55 21 15 3 0 0 61 18 33
2008 EL-05 0 73 20 7 0 0 0 73 7 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 50 24 15 10 0 0 25 50 20
2014 EL 5 37 21 21 11 5 0 33 44 19
2011 EL 3 23 53 10 7 3 0 17 28 30
2011 EL-05 0 25 58 8 0 8 0 9 27 12
2008 EL 15 30 30 18 3 0 3 22 47 33
2008 EL-05 13 7 47 27 7 0 0 33 20 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 30 30 24 5 0 5 31 37 20
2014 EL 11 22 22 28 11 0 6 41 35 18
2011 EL 13 27 30 17 10 3 0 28 41 30
2011 EL-05 8 25 33 25 0 8 0 27 36 12
2008 EL 6 18 33 30 3 6 3 37 27 33
2008 EL-05 0 0 40 40 7 13 0 54 0 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 40 19 20 10 5 5 0 16 63 20
2014 EL 21 26 32 11 5 5 0 17 50 19
2011 EL 10 33 27 23 7 0 0 30 43 30
2011 EL-05 17 33 25 25 0 0 0 25 50 12
2008 EL 21 30 24 15 3 3 3 19 55 33
2008 EL-05 20 20 27 20 7 7 0 29 43 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 15 50 24 10 0 0 34 15 20
2014 EL 5 16 37 26 11 5 0 39 22 19
2011 EL 0 10 40 33 17 0 0 50 10 30
2011 EL-05 0 17 42 42 0 0 0 42 17 12
2008 EL 6 33 30 24 3 0 3 28 41 33
2008 EL-05 13 27 27 27 7 0 0 33 40 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 19 40 10 10 0 0 20 40 20
2014 EL 11 21 47 16 5 0 0 21 32 19
2011 EL 17 17 33 23 10 0 0 33 33 30
2011 EL-05 8 17 33 42 0 0 0 42 25 12
2008 EL 12 30 15 27 12 0 3 41 44 33
2008 EL-05 7 13 20 40 20 0 0 60 20 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 5 5 55 15 0 15 82 12 20
2014 EL 11 5 26 32 16 5 5 53 18 19
2011 EL 0 10 13 23 37 3 13 72 12 30
2011 EL-05 0 0 25 0 42 8 25 63 0 12
2008 EL 6 15 9 30 36 0 3 69 22 33
2008 EL-05 7 0 7 33 53 0 0 87 7 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 30 29 25 5 0 5 5 6 66 20
2014 EL 22 11 33 22 11 0 0 33 33 18
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 55 24 0 0 5 0 15 94 6 20
2014 EL 58 21 5 0 16 0 0 79 16 19
2011 EL 63 10 10 7 3 0 7 79 11 30
2011 EL-05 83 8 0 0 0 0 8 100 0 12
2008 EL 52 24 3 6 12 0 3 78 19 33
2008 EL-05 60 27 7 0 0 0 7 93 0 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 19 20 20 30 0 5 26 53 20
2014 EL 16 37 21 0 21 5 0 56 22 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 24 20 15 20 0 0 45 35 20
2014 EL 42 26 5 16 10 0 0 68 26 19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 20 25 20 19 5 0 32 42 20
2014 EL 32 21 21 21 5 0 0 53 26 19
2011 EL 40 37 10 7 7 0 0 77 13 30
2011 EL-05 50 25 8 8 8 0 0 75 17 12
2008 EL 24 39 12 18 6 0 0 64 24 33
2008 EL-05 40 53 0 0 7 0 0 93 7 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 14 35 5 25 5 0 31 32 20
2014 EL 32 26 11 21 11 0 0 58 32 19
2011 EL 40 27 7 7 13 7 0 71 21 30
2011 EL-05 33 33 8 0 17 8 0 73 18 12
2008 EL 12 30 15 15 21 6 0 45 39 33
2008 EL-05 20 47 13 0 13 7 0 71 14 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 5 30 30 29 0 0 10 60 20
2014 EL 0 16 32 21 26 5 0 17 50 19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 45 20 20 4 0 0 55 24 20
2014 EL 26 53 11 5 5 0 0 79 10 19
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 50 5 10 20 0 0 65 30 20
2014 EL 21 21 26 10 16 5 0 44 28 19
2011 EL 30 37 17 10 7 0 0 67 17 30
2011 EL-05 33 50 8 0 8 0 0 83 8 12
2008 EL 9 27 18 9 36 0 0 36 45 33
2008 EL-05 0 33 27 7 33 0 0 33 40 15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 24 15 10 25 0 0 50 35 20
2014 EL 21 32 21 11 16 0 0 53 26 19
2011 EL 30 37 17 13 3 0 0 67 17 30
2011 EL-05 17 58 8 17 0 0 0 75 17 12
2008 EL 6 30 27 15 18 3 0 38 34 33
2008 EL-05 7 40 27 7 13 7 0 50 21 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 29 10 15 20 0 0 55 35 20
2014 EL 21 42 16 11 11 0 0 63 21 19
2011 EL 33 37 17 7 7 0 0 70 13 30
2011 EL-05 33 42 17 0 8 0 0 75 8 12
2008 EL 3 33 18 24 21 0 0 36 45 33
2008 EL-05 0 60 13 7 20 0 0 60 27 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 53 31 0 0 0 0 16 100 0 19
2014 EL 74 5 11 0 11 0 0 79 11 19
2011 EL 70 10 7 7 0 0 7 86 7 30
2011 EL-05 67 17 8 0 0 0 8 91 0 12
2008 EL 61 18 3 12 3 0 3 81 16 33
2008 EL-05 67 20 0 7 0 0 7 93 7 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 24 20 25 5 20 0 5 47 27 20
2014 EL 32 37 10 5 11 5 0 72 17 19
2011 EL 27 23 7 3 33 3 3 54 39 30
2011 EL-05 17 25 0 8 42 0 8 45 55 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 29 10 15 20 0 0 55 35 20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 29 10 15 25 0 0 50 40 20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 34 10 10 25 0 0 55 35 20
2014 EL 32 37 10 11 11 0 0 68 21 19
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 30 25 9 20 10 0 39 33 20
2014 EL 26 37 16 5 11 5 0 67 17 19
2011 EL 13 30 27 3 20 7 0 46 25 30
2011 EL-05 8 17 42 0 17 17 0 30 20 12

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 35 30 9 20 0 0 40 29 20
2014 EL 21 37 16 16 11 0 0 58 26 19
2011 EL 10 30 13 27 17 3 0 41 45 30
2011 EL-05 8 25 25 25 8 8 0 36 36 12
2008 EL 9 18 27 18 21 6 0 29 42 33
2008 EL-05 20 20 27 7 13 13 0 46 23 15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 30 35 20 14 0 0 30 34 20
2014 EL 11 26 32 16 11 5 0 39 28 19
2011 EL 10 23 20 20 13 13 0 38 38 30
2011 EL-05 8 25 17 25 8 17 0 40 40 12
2008 EL 3 15 18 33 24 6 0 19 61 33
2008 EL-05 7 13 33 20 13 13 0 23 38 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 25 15 30 24 5 0 27 58 20
2014 EL 16 26 26 11 21 0 0 42 32 19
2011 EL 17 17 27 10 20 10 0 37 33 30
2011 EL-05 8 8 42 0 25 17 0 20 30 12
2008 EL 6 12 9 27 33 12 0 21 69 33
2008 EL-05 7 20 13 33 13 13 0 31 54 15

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 20 24 20 20 15 0 24 47 20
2014 EL 11 26 32 16 16 0 0 37 32 19
2011 EL 10 23 30 20 13 3 0 34 34 30
2011 EL-05 0 17 33 33 17 0 0 17 50 12
2008 EL 6 15 30 24 21 3 0 22 47 33
2008 EL-05 13 20 27 20 13 7 0 36 36 15
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 30 19 30 10 0 0 40 40 20
2014 EL 11 47 10 16 11 5 0 61 28 19
2011 EL 10 23 30 17 17 3 0 34 34 30
2011 EL-05 8 25 25 17 17 8 0 36 36 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 30 35 25 0 9 0 0 66 9 20
2014 EL 32 37 16 5 5 0 5 72 11 19
2011 EL 30 43 7 3 3 7 7 85 8 30
2011 EL-05 33 33 0 0 8 8 17 89 11 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 19 30 25 5 5 0 36 32 20
2014 EL 32 21 32 5 11 0 0 53 16 19
2011 EL 13 37 20 13 7 7 3 56 22 30
2011 EL-05 17 25 25 8 8 8 8 50 20 12
2008 EL 12 21 27 24 15 0 0 33 39 33
2008 EL-05 20 20 33 13 13 0 0 40 27 15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 19 40 5 25 10 0 22 34 20
2014 EL 5 26 37 16 11 5 0 33 28 19
2011 EL 3 20 33 20 10 13 0 27 35 30
2011 EL-05 8 0 42 25 8 17 0 10 40 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 45 10 10 20 10 0 55 34 20
2014 EL 21 16 26 5 21 11 0 41 29 19
2011 EL 10 40 13 7 17 13 0 58 27 30
2011 EL-05 8 33 25 0 17 17 0 50 20 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 19 10 10 5 0 10 72 17 20
2014 EL 47 16 11 11 11 5 0 67 22 19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 24 10 0 0 10 10 87 0 20
2014 EL 53 21 16 5 5 0 0 74 11 19
2011 EL 67 13 10 7 0 0 3 83 7 30
2011 EL-05 67 17 0 8 0 0 8 91 9 12
2008 EL 58 18 12 6 0 0 6 81 6 33
2008 EL-05 73 7 7 7 0 0 7 86 7 15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 15 15 14 45 5 0 21 63 20
2014 EL 16 21 11 26 21 5 0 39 50 19
2011 EL 20 23 13 27 17 0 0 43 43 30
2011 EL-05 8 25 17 25 25 0 0 33 50 12
2008 EL 9 30 39 9 12 0 0 39 21 33
2008 EL-05 13 33 33 7 13 0 0 47 20 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 0 15 19 50 5 0 11 73 20
2014 EL 5 21 21 21 32 0 0 26 53 19
2011 EL 7 20 20 17 33 0 3 28 52 30
2011 EL-05 0 17 25 25 33 0 0 17 58 12
2008 EL 6 27 27 12 27 0 0 33 39 33
2008 EL-05 7 27 33 13 20 0 0 33 33 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 15 25 24 25 10 0 17 55 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 24 30 10 5 15 0 47 18 20
2014 EL 32 26 26 11 5 0 0 58 16 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 40 35 10 5 0 0 50 15 20
2014 EL 26 37 32 0 5 0 0 63 5 19
2011 EL 23 30 23 7 10 7 0 57 18 30
2011 EL-05 25 17 25 17 8 8 0 45 27 12

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 50 15 5 15 0 0 65 20 20
2014 EL 37 47 10 0 5 0 0 84 5 19
2011 EL 38 34 14 7 7 0 0 72 14 29
2011 EL-05 33 33 25 0 8 0 0 67 8 12
2008 EL 9 55 12 21 3 0 0 64 24 33
2008 EL-05 13 60 13 7 7 0 0 73 13 15

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 40 24 5 20 0 0 50 25 20
2014 EL 21 42 21 10 5 0 0 63 16 19
2011 EL 31 31 10 17 10 0 0 62 28 29
2011 EL-05 25 50 8 8 8 0 0 75 17 12

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 45 14 20 15 0 0 50 35 20
2014 EL 26 47 11 5 11 0 0 74 16 19
2011 EL 30 33 10 17 10 0 0 63 27 30
2011 EL-05 33 42 8 8 8 0 0 75 17 12
2008 EL 15 36 24 21 3 0 0 52 24 33
2008 EL-05 27 33 27 7 7 0 0 60 13 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 20 20 20 15 24 0 0 40 40 20
2014 EL 26 26 26 5 16 0 0 53 21 19
2011 EL 17 33 27 10 7 7 0 54 18 30
2011 EL-05 8 42 25 8 8 8 0 55 18 12
2008 EL 15 36 27 15 6 0 0 52 21 33
2008 EL-05 20 53 20 7 0 0 0 73 7 15
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EL 24 15 60 20
2014 EL 26 53 21 19
2011 EL 10 70 20 30
2011 EL-05 8 83 8 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EL 31 69 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 10 40 0 19 30 0 14 28 20
2014 EL 11 16 47 0 10 16 0 31 12 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 35 35 0 19 5 0 42 20 20
2014 EL 32 32 21 5 11 0 0 63 16 19
2011 EL 30 30 27 3 7 3 0 62 10 30
2011 EL-05 17 42 17 8 8 8 0 64 18 12
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 60 9 0 0 0 5 90 0 20
2014 EL 32 63 5 0 0 0 0 95 0 19
2011 EL 33 63 3 0 0 0 0 97 0 30
2011 EL-05 17 75 8 0 0 0 0 92 0 12
2008 EL 18 67 15 0 0 0 0 85 0 33
2008 EL-05 13 80 7 0 0 0 0 93 0 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 30 25 5 14 20 5 40 26 20
2014 EL 5 21 32 26 0 16 0 31 31 19
2011 EL 7 30 23 3 13 23 0 48 22 30
2011 EL-05 8 42 17 8 8 17 0 60 20 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 24 40 10 10 10 5 0 68 21 20
2014 EL 42 26 21 5 5 0 0 68 10 19
2011 EL 40 47 7 3 0 3 0 90 3 30
2011 EL-05 33 42 8 8 0 8 0 82 9 12
2008 EL 18 58 15 3 3 3 0 78 6 33
2008 EL-05 20 67 0 0 7 7 0 93 7 15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 45 24 10 0 5 0 64 11 20
2014 EL 37 26 32 5 0 0 0 63 5 19
2011 EL 30 50 10 0 3 7 0 86 4 30
2011 EL-05 25 42 8 0 8 17 0 80 10 12
2008 EL 21 55 6 6 6 6 0 81 13 33
2008 EL-05 27 47 7 7 7 7 0 79 14 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 5 50 10 0 25 5 14 14 20
2014 EL 5 11 37 5 5 32 5 25 17 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 10 20 45 5 10 10 0 34 17 20
2014 EL 26 26 26 5 11 0 5 56 17 19
2011 EL 23 30 23 7 3 13 0 62 12 30
2011 EL-05 17 33 25 0 8 17 0 60 10 12
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 34 25 30 5 5 0 0 60 10 20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 45 34 5 0 0 0 60 5 20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 15 53 11 21 0 0 0 68 21 19

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 20 34 35 5 5 0 21 42 20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 65 20 15 0 0 0 0 85 0 20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 34 40 20 0 5 0 0 75 5 20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 19 15 25 25 15 0 0 34 40 20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 9 25 30 30 5 0 0 34 35 20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 14 25 25 30 5 0 0 40 35 20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 24 25 35 10 0 0 5 52 11 20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 30 20 0 5 0 0 75 5 20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 60 10 15 5 9 0 0 71 14 20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 30 15 10 0 0 0 75 10 20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 29 25 15 5 25 0 0 55 30 20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 25 30 15 5 9 0 15 65 17 20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 55 35 5 0 0 0 5 95 0 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 80 10 10 0 0 0 0 90 0 20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 50 20 30 0 0 0 0 70 0 20

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 20 65 15 0 0 0 20 15 20

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 29 50 10 5 0 0 15 34 20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 5 19 20 10 35 10 0 27 50 20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 15 35 25 24 0 0 15 50 20
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 45 35 20 0 0 0 0 45 55 20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EL 0 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EL 0 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EL 9 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EL 73 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EL 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EL 27 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EL 18 82 0 0 0 0 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 0 27 36 9 18 9 0 63 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EL 0 0 27 27 18 18 9 0 63 11
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