2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 52 3 15 6 0 0 76 21 99
2017 EG-05 27 45 2 14 12 0 0 71 27 49
2017 EG-06 21 60 5 15 0 0 0 80 15 40
2014 EG 22 54 7 14 4 0 0 76 18 102
2014 EG-05 26 49 9 15 2 0 0 74 17 47
2014 EG-06 18 57 5 15 5 0 0 75 20 39
2011 EG 26 57 4 9 4 0 0 83 13 130
2011 EG-04 0 80 0 20 0 0 0 80 20 10
2011 EG-05 35 47 7 8 3 0 0 82 12 60
2011 EG-06 16 66 2 9 7 0 0 82 16 44
2008 EG 32 49 4 11 4 1 0 82 15 142
2008 EG-05 36 43 3 16 1 0 0 80 17 69
2008 EG-06 27 53 4 4 10 2 0 82 14 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 60 22 8 6 0 0 3 85 6 98
2017 EG-05 69 17 6 4 0 0 4 89 4 48
2017 EG-06 50 32 7 7 0 0 2 85 8 40
2014 EG 52 25 12 8 1 1 1 79 9 102
2014 EG-05 53 17 11 13 2 2 2 73 16 47
2014 EG-06 51 31 13 5 0 0 0 82 5 39
2011 EG 59 30 3 5 1 0 2 91 6 130
2011 EG-04 70 20 0 0 10 0 0 90 10 10
2011 EG-05 58 30 5 3 0 0 3 91 3 60
2011 EG-06 52 39 2 7 0 0 0 91 7 44
2008 EG 62 23 3 4 3 1 4 90 7 142
2008 EG-05 65 19 3 3 1 1 7 92 5 69
2008 EG-06 63 24 2 6 4 2 0 88 10 51

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 66 12 9 5 3 0 5 82 9 99
2017 EG-05 71 8 8 0 6 0 6 85 7 49
2017 EG-06 60 17 10 7 0 0 5 82 8 40
2014 EG 53 22 10 11 4 1 0 75 15 102
2014 EG-05 53 26 9 11 2 0 0 79 13 47
2014 EG-06 54 18 15 8 5 0 0 72 13 39
2011 EG 54 23 8 5 5 0 6 82 10 130
2011 EG-04 60 20 0 10 0 0 10 89 11 10
2011 EG-05 55 18 8 5 5 0 8 80 11 60
2011 EG-06 45 36 5 2 7 0 5 86 10 44
2008 EG 65 20 6 4 4 0 2 87 7 142
2008 EG-05 70 19 4 1 3 0 3 91 4 69
2008 EG-06 63 20 6 4 6 0 2 84 10 51

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 47 8 12 4 0 0 76 16 99
2017 EG-05 35 43 10 10 2 0 0 78 12 49
2017 EG-06 21 50 7 15 7 0 0 70 22 40
2014 EG 29 41 13 10 8 0 0 70 18 102
2014 EG-05 26 38 15 11 11 0 0 64 21 47
2014 EG-06 28 46 10 10 5 0 0 74 15 39
2011 EG 33 40 12 10 5 0 0 73 15 130
2011 EG-04 60 20 20 0 0 0 0 80 0 10
2011 EG-05 27 45 10 12 7 0 0 72 18 60
2011 EG-06 32 39 14 9 7 0 0 70 16 44

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 39 11 19 4 0 0 66 23 99
2017 EG-05 37 33 10 20 0 0 0 69 20 49
2017 EG-06 18 50 12 15 5 0 0 68 20 40
2014 EG 16 41 14 20 10 0 0 57 29 102
2014 EG-05 21 49 8 13 9 0 0 70 21 47
2014 EG-06 8 28 21 31 13 0 0 36 43 39
2011 EG 32 42 10 9 8 0 0 74 16 129
2011 EG-05 40 38 8 8 5 0 0 78 13 60
2011 EG-06 16 52 11 11 9 0 0 68 20 44
2008 EG 29 42 13 8 7 1 0 72 15 142
2008 EG-05 32 46 9 6 7 0 0 78 13 69
2008 EG-06 24 37 20 10 8 2 0 62 18 51

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 54 36 7 2 1 0 0 90 3 99
2017 EG-05 63 29 6 2 0 0 0 92 2 49
2017 EG-06 40 45 10 2 2 0 0 85 5 40
2014 EG 37 47 14 0 2 0 0 84 2 102
2014 EG-05 38 51 11 0 0 0 0 89 0 47
2014 EG-06 33 44 18 0 5 0 0 77 5 39
2011 EG 47 42 7 3 1 0 0 89 4 130
2011 EG-04 50 40 10 0 0 0 0 90 0 10
2011 EG-05 45 43 7 5 0 0 0 88 5 60
2011 EG-06 41 52 2 2 2 0 0 93 5 44
2008 EG 40 44 13 3 0 0 0 85 3 142
2008 EG-05 39 45 16 0 0 0 0 84 0 69
2008 EG-06 43 41 10 6 0 0 0 84 6 51

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 56 37 5 1 1 0 0 93 2 99
2017 EG-05 67 31 2 0 0 0 0 98 0 49
2017 EG-06 40 45 10 2 2 0 0 85 5 40
2014 EG 49 42 7 2 0 0 0 91 2 102
2014 EG-05 57 38 4 0 0 0 0 96 0 47
2014 EG-06 33 51 10 5 0 0 0 85 5 39
2011 EG 63 29 6 1 1 0 0 92 2 129
2011 EG-05 68 23 7 0 2 0 0 92 2 60
2011 EG-06 55 41 5 0 0 0 0 95 0 44
2008 EG 48 46 4 1 1 1 0 94 2 142
2008 EG-05 51 42 6 1 0 0 0 93 1 69
2008 EG-06 43 51 2 2 0 2 0 96 2 51

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 37 49 10 4 0 0 0 86 4 99
2017 EG-05 41 41 10 8 0 0 0 82 8 49
2017 EG-06 31 60 10 0 0 0 0 90 0 40
2014 EG 28 52 10 7 3 0 0 80 10 101
2014 EG-05 37 43 11 7 2 0 0 80 9 46
2014 EG-06 13 64 10 10 3 0 0 77 13 39

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 40 40 9 5 5 0 1 81 10 99
2017 EG-05 41 35 10 6 6 0 2 77 13 49
2017 EG-06 43 45 5 5 2 0 0 88 7 40
2014 EG 26 40 15 11 9 0 0 66 20 102
2014 EG-05 30 32 19 13 6 0 0 62 19 47
2014 EG-06 13 46 15 13 13 0 0 59 25 39
2011 EG 25 41 16 9 5 0 3 68 15 130
2011 EG-04 30 20 30 20 0 0 0 50 20 10
2011 EG-05 28 40 18 5 5 0 3 71 10 60
2011 EG-06 16 48 14 14 7 0 2 65 21 44

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 43 40 7 5 4 0 1 84 9 99
2017 EG-05 51 37 2 4 4 0 2 90 8 49
2017 EG-06 40 40 12 7 0 0 0 80 7 40
2014 EG 42 27 13 8 10 0 0 70 18 102
2014 EG-05 45 34 9 6 6 0 0 79 13 47
2014 EG-06 39 23 13 10 15 0 0 62 25 39
2011 EG 42 35 11 8 3 1 0 78 11 130
2011 EG-04 50 20 20 10 0 0 0 70 10 10
2011 EG-05 48 35 7 7 2 2 0 85 8 60
2011 EG-06 34 39 14 9 5 0 0 73 14 44
2008 EG 51 34 6 5 3 0 1 86 8 142
2008 EG-05 54 32 6 4 4 0 0 86 9 69
2008 EG-06 51 37 6 6 0 0 0 88 6 51

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 46 9 5 2 0 0 84 7 99
2017 EG-05 41 47 10 0 2 0 0 88 2 49
2017 EG-06 33 50 5 10 2 0 0 83 12 40
2014 EG 29 44 12 11 5 0 0 72 16 102
2014 EG-05 34 36 17 13 0 0 0 70 13 47
2014 EG-06 15 56 10 8 10 0 0 72 18 39
2011 EG 28 53 12 5 2 0 0 81 8 130
2011 EG-04 30 30 30 10 0 0 0 60 10 10
2011 EG-05 30 53 10 5 2 0 0 83 7 60
2011 EG-06 20 61 9 5 5 0 0 82 9 44
2008 EG 30 49 13 7 1 0 0 79 8 142
2008 EG-05 33 43 17 6 0 0 0 77 6 69
2008 EG-06 27 51 10 10 2 0 0 78 12 51

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 38 18 12 4 0 1 66 16 99
2017 EG-05 27 41 20 6 4 0 2 69 10 49
2017 EG-06 28 40 12 15 5 0 0 68 20 40
2014 EG 9 22 23 24 21 1 0 31 46 102
2014 EG-05 15 21 13 28 23 0 0 36 51 47
2014 EG-06 3 18 26 28 23 3 0 21 52 39
2011 EG 9 33 28 16 13 0 1 43 29 130
2011 EG-04 10 30 30 20 10 0 0 40 30 10
2011 EG-05 13 32 23 20 10 0 2 46 31 60
2011 EG-06 2 36 32 11 18 0 0 39 30 44

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 45 14 10 2 0 0 74 12 99
2017 EG-05 35 45 16 0 4 0 0 80 4 49
2017 EG-06 26 50 10 15 0 0 0 75 15 40

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 52 10 1 3 0 0 86 4 99
2017 EG-05 45 43 8 0 4 0 0 88 4 49
2017 EG-06 23 62 12 0 2 0 0 85 2 40
2014 EG 24 44 19 8 6 0 0 68 14 102
2014 EG-05 28 49 15 4 4 0 0 77 9 47
2014 EG-06 21 33 26 13 8 0 0 54 21 39
2011 EG 26 42 23 5 3 0 1 69 8 130
2011 EG-04 50 30 20 0 0 0 0 80 0 10
2011 EG-05 25 38 27 7 2 0 2 64 8 60
2011 EG-06 18 50 25 2 5 0 0 68 7 44
2008 EG 35 41 15 6 2 1 0 76 9 141
2008 EG-05 29 46 16 7 0 1 0 76 7 69
2008 EG-06 35 37 18 6 4 0 0 73 10 51

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 41 15 11 4 0 0 70 15 99
2017 EG-05 37 37 14 10 2 0 0 73 12 49
2017 EG-06 21 52 15 7 5 0 0 73 12 40

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 59 32 7 2 0 0 0 91 2 99
2017 EG-05 69 24 4 2 0 0 0 94 2 49
2017 EG-06 48 40 10 2 0 0 0 88 2 40
2014 EG 67 23 5 2 3 0 0 90 5 102
2014 EG-05 72 21 4 2 0 0 0 94 2 47
2014 EG-06 62 25 3 3 8 0 0 87 10 39
2011 EG 62 34 2 1 1 0 0 96 2 130
2011 EG-04 60 40 0 0 0 0 0 100 0 10
2011 EG-05 57 38 2 2 2 0 0 95 3 60
2011 EG-06 59 36 5 0 0 0 0 95 0 44

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 48 8 13 4 0 0 75 17 98
2017 EG-05 31 35 10 17 6 0 0 67 23 48
2017 EG-06 20 63 5 10 2 0 0 83 12 40
2014 EG 11 44 12 18 15 0 0 55 33 102
2014 EG-05 13 38 10 21 17 0 0 51 38 47
2014 EG-06 5 51 10 20 13 0 0 57 33 39
2011 EG 18 51 8 15 7 0 0 69 22 130
2011 EG-04 10 90 0 0 0 0 0 100 0 10
2011 EG-05 17 50 8 15 10 0 0 67 25 60
2011 EG-06 14 52 11 20 2 0 0 66 23 44

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 27 35 22 5 9 1 1 63 14 99
2017 EG-05 33 29 24 2 10 2 0 63 13 49
2017 EG-06 21 45 17 10 5 0 2 67 15 40
2014 EG 18 27 22 16 19 0 0 44 34 102
2014 EG-05 19 23 23 11 23 0 0 43 34 47
2014 EG-06 13 28 21 21 18 0 0 41 38 39

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 47 14 9 6 0 0 71 15 98
2017 EG-05 31 47 10 8 4 0 0 78 12 49
2017 EG-06 16 51 15 10 8 0 0 67 18 39
2014 EG 16 36 27 12 8 1 0 53 20 102
2014 EG-05 15 40 28 11 4 2 0 56 15 47
2014 EG-06 13 33 28 15 10 0 0 46 25 39
2011 EG 22 49 20 5 3 1 0 72 8 130
2011 EG-04 10 50 30 0 0 10 0 67 0 10
2011 EG-05 27 52 18 3 0 0 0 78 3 60
2011 EG-06 14 55 18 5 9 0 0 68 14 44

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 43 40 9 7 1 0 0 83 8 99
2017 EG-05 55 31 8 6 0 0 0 86 6 49
2017 EG-06 31 50 10 7 2 0 0 80 10 40
2014 EG 35 38 19 8 1 0 0 72 9 101
2014 EG-05 30 40 19 11 0 0 0 70 11 47
2014 EG-06 31 42 21 5 0 0 0 74 5 38
2011 EG 38 48 11 3 0 0 0 86 3 130
2011 EG-04 40 30 30 0 0 0 0 70 0 10
2011 EG-05 37 50 12 2 0 0 0 87 2 60
2011 EG-06 34 57 2 7 0 0 0 91 7 44
2008 EG 39 49 7 4 1 0 0 88 5 142
2008 EG-05 38 49 9 4 0 0 0 87 4 69
2008 EG-06 39 47 8 6 0 0 0 86 6 51

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 37 25 9 2 0 0 64 11 99
2017 EG-05 31 35 31 4 0 0 0 65 4 49
2017 EG-06 22 35 22 15 5 0 0 58 20 40
2014 EG 18 45 21 8 7 0 2 64 15 102
2014 EG-05 19 47 23 6 2 0 2 68 9 47
2014 EG-06 18 41 18 10 10 0 3 61 21 39
2011 EG 20 33 28 10 8 0 1 53 19 130
2011 EG-04 30 10 40 10 0 0 10 44 11 10
2011 EG-05 28 40 27 2 3 0 0 68 5 60
2011 EG-06 11 20 30 23 16 0 0 32 39 44
2008 EG 16 37 25 13 8 0 1 54 21 142
2008 EG-05 22 45 23 6 3 0 1 68 9 69
2008 EG-06 12 33 24 22 10 0 0 45 31 51

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 20 42 14 8 0 3 23 33 99
2017 EG-05 6 12 47 20 14 0 0 35 18 49
2017 EG-06 17 25 37 11 2 0 7 14 46 40
2014 EG 17 30 37 10 6 0 0 16 47 102
2014 EG-05 4 40 32 11 13 0 0 23 45 47
2014 EG-06 28 18 46 8 0 0 0 8 46 39
2011 EG 10 35 32 15 6 2 1 21 46 130
2011 EG-04 10 40 30 20 0 0 0 20 50 10
2011 EG-05 5 37 27 18 10 3 0 29 43 60
2011 EG-06 14 34 45 5 2 0 0 7 48 44
2008 EG 9 35 39 14 2 0 1 16 44 142
2008 EG-05 10 33 33 19 3 0 1 22 44 69
2008 EG-06 6 29 51 10 2 0 2 12 36 51

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 23 28 29 13 2 0 42 29 99
2017 EG-05 2 12 31 31 20 4 0 53 15 49
2017 EG-06 5 35 25 28 7 0 0 35 40 40
2014 EG 20 35 22 15 7 2 0 22 56 102
2014 EG-05 19 21 21 23 13 2 0 37 41 47
2014 EG-06 18 54 21 8 0 0 0 8 72 39
2011 EG 13 21 35 19 9 1 2 29 35 130
2011 EG-04 10 20 20 50 0 0 0 50 30 10
2011 EG-05 8 22 30 23 13 2 2 38 31 60
2011 EG-06 16 25 43 11 5 0 0 16 41 44
2008 EG 10 22 33 21 9 3 1 32 33 141
2008 EG-05 15 16 31 26 9 3 0 36 32 68
2008 EG-06 4 25 41 14 12 2 2 27 31 51

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 33 33 17 5 1 0 23 44 99
2017 EG-05 10 29 41 12 6 2 0 19 40 49
2017 EG-06 7 32 32 23 5 0 0 28 40 40
2014 EG 25 36 25 4 5 4 1 9 64 102
2014 EG-05 21 28 32 2 11 4 2 14 52 47
2014 EG-06 26 46 20 5 0 3 0 5 74 39
2011 EG 26 34 18 12 6 3 1 19 62 130
2011 EG-04 20 30 20 30 0 0 0 30 50 10
2011 EG-05 30 32 13 13 7 5 0 21 65 60
2011 EG-06 27 41 23 5 2 2 0 7 70 44
2008 EG 18 30 33 12 7 1 0 19 48 142
2008 EG-05 22 33 26 13 4 1 0 18 56 69
2008 EG-06 12 29 37 10 12 0 0 22 41 51

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 2 15 27 40 16 0 0 56 17 99
2017 EG-05 2 12 24 37 24 0 0 61 14 49
2017 EG-06 2 12 32 45 7 0 0 53 15 40
2014 EG 13 20 31 28 6 3 0 35 34 101
2014 EG-05 9 20 24 35 11 2 0 47 29 46
2014 EG-06 15 18 39 23 3 3 0 26 34 39
2011 EG 8 21 35 23 11 2 2 35 29 130
2011 EG-04 0 20 30 30 10 10 0 44 22 10
2011 EG-05 8 17 30 28 13 2 2 43 26 60
2011 EG-06 7 30 45 11 7 0 0 18 36 44
2008 EG 9 13 44 27 5 0 1 33 22 142
2008 EG-05 10 12 38 32 7 0 1 40 22 69
2008 EG-06 8 10 51 25 4 0 2 30 18 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 11 24 30 22 11 1 0 34 36 99
2017 EG-05 6 18 27 27 20 2 0 48 25 49
2017 EG-06 12 32 35 18 2 0 0 21 45 40
2014 EG 38 22 19 15 6 1 0 21 60 102
2014 EG-05 28 19 30 10 13 0 0 23 47 47
2014 EG-06 49 26 13 13 0 0 0 13 74 39
2011 EG 22 23 30 12 10 2 1 22 47 130
2011 EG-04 0 30 30 20 10 10 0 33 33 10
2011 EG-05 13 20 33 17 13 3 0 31 34 60
2011 EG-06 41 27 27 0 5 0 0 5 68 44
2008 EG 17 26 30 18 8 0 1 26 43 141
2008 EG-05 13 21 28 26 10 0 1 37 34 68
2008 EG-06 20 37 25 10 6 0 2 16 58 51

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 2 10 19 33 31 1 3 67 13 99
2017 EG-05 0 6 14 29 45 2 4 78 7 49
2017 EG-06 2 12 30 35 17 0 2 54 15 40
2014 EG 7 17 25 23 22 2 4 48 25 102
2014 EG-05 2 11 21 28 32 2 4 64 14 47
2014 EG-06 13 18 33 18 15 0 3 34 32 39
2011 EG 5 9 25 32 21 2 5 57 16 130
2011 EG-04 0 10 20 20 30 10 10 63 13 10
2011 EG-05 5 5 18 37 27 3 5 69 11 60
2011 EG-06 7 14 41 30 9 0 0 39 20 44
2008 EG 4 13 24 32 23 1 4 58 17 142
2008 EG-05 4 10 14 36 28 1 6 69 16 69
2008 EG-06 2 14 33 25 24 0 2 50 16 51

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 12 26 40 13 4 2 3 17 41 98
2017 EG-05 12 27 35 14 4 4 4 20 42 49
2017 EG-06 13 20 46 13 5 0 3 19 34 39
2014 EG 27 34 24 5 6 2 1 11 64 102
2014 EG-05 26 32 28 2 9 2 2 11 60 47
2014 EG-06 31 41 18 8 3 0 0 10 72 39
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 62 10 10 3 3 0 12 82 7 99
2017 EG-05 65 8 8 2 2 0 14 86 5 49
2017 EG-06 55 15 12 2 2 0 12 80 6 40
2014 EG 56 15 12 8 5 0 5 74 13 102
2014 EG-05 53 21 6 6 6 0 6 80 14 47
2014 EG-06 57 8 23 5 3 0 5 68 8 39
2011 EG 58 20 10 4 1 1 7 84 5 130
2011 EG-04 60 10 0 20 0 0 10 78 22 10
2011 EG-05 62 20 7 2 2 2 7 89 4 60
2011 EG-06 52 23 14 2 0 0 9 83 3 44
2008 EG 59 11 10 5 3 1 11 80 9 141
2008 EG-05 59 6 13 3 4 0 15 76 9 68
2008 EG-06 59 20 8 2 2 0 10 87 4 51

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 37 18 11 9 2 4 59 21 99
2017 EG-05 18 27 24 12 10 2 6 49 24 49
2017 EG-06 18 50 12 10 5 2 2 71 16 40
2014 EG 23 25 24 9 19 1 0 48 28 102
2014 EG-05 17 32 17 6 28 0 0 49 34 47
2014 EG-06 26 18 31 13 13 0 0 44 25 39

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 35 39 4 7 11 2 2 77 19 99
2017 EG-05 29 37 6 8 14 4 2 70 24 49
2017 EG-06 43 42 2 2 7 0 2 87 10 40
2014 EG 27 33 10 15 16 0 0 60 30 102
2014 EG-05 19 32 4 21 23 0 0 51 45 47
2014 EG-06 28 36 13 13 10 0 0 64 23 39

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 24 43 16 7 7 2 1 69 15 99
2017 EG-05 20 47 12 8 8 2 2 70 17 49
2017 EG-06 26 40 20 7 5 2 0 67 13 40
2014 EG 25 36 18 12 9 0 1 61 21 102
2014 EG-05 28 36 13 9 13 0 2 65 22 47
2014 EG-06 18 33 25 18 5 0 0 51 23 39
2011 EG 27 41 14 11 5 2 1 69 17 130
2011 EG-04 20 40 20 10 10 0 0 60 20 10
2011 EG-05 28 40 13 8 7 2 2 71 16 60
2011 EG-06 20 45 14 16 2 2 0 67 19 44
2008 EG 26 44 11 8 9 1 1 72 17 142
2008 EG-05 28 46 9 6 9 0 3 76 15 69
2008 EG-06 20 45 16 12 6 2 0 66 18 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 23 35 13 8 12 8 1 63 22 98
2017 EG-05 20 31 12 6 20 8 2 57 30 49
2017 EG-06 24 41 15 10 3 8 0 70 14 39
2014 EG 18 35 23 10 11 3 1 55 21 102
2014 EG-05 17 34 19 15 11 2 2 53 27 47
2014 EG-06 13 38 28 8 13 0 0 51 21 39
2011 EG 27 26 19 9 11 7 1 58 22 130
2011 EG-04 20 10 10 20 30 10 0 33 56 10
2011 EG-05 23 28 23 8 12 5 0 54 21 60
2011 EG-06 25 27 20 11 7 7 2 58 20 44
2008 EG 23 32 11 11 16 5 2 59 29 142
2008 EG-05 14 35 10 17 19 3 1 52 38 69
2008 EG-06 24 35 14 4 12 8 4 67 18 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 11 21 18 15 18 13 2 39 40 98
2017 EG-05 10 8 22 16 20 18 4 24 47 49
2017 EG-06 13 36 13 13 15 10 0 55 31 39
2014 EG 3 17 25 17 28 9 2 22 50 102
2014 EG-05 6 17 15 26 30 4 2 25 59 47
2014 EG-06 0 10 41 5 26 15 3 13 38 39

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 32 46 6 11 4 0 1 79 15 98
2017 EG-05 33 39 8 14 4 0 2 73 19 49
2017 EG-06 29 59 5 5 3 0 0 87 8 39
2014 EG 25 42 9 17 7 1 0 67 24 102
2014 EG-05 28 28 11 19 13 2 0 56 33 47
2014 EG-06 26 54 8 13 0 0 0 79 13 39
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 39 14 8 2 1 0 76 10 99
2017 EG-05 41 35 10 8 4 2 0 77 13 49
2017 EG-06 33 45 15 7 0 0 0 78 7 40
2014 EG 17 27 24 16 14 0 2 45 30 102
2014 EG-05 19 30 17 17 15 0 2 50 33 47
2014 EG-06 18 18 31 15 15 0 3 37 31 39
2011 EG 18 36 26 10 10 0 0 54 20 130
2011 EG-04 20 40 20 0 20 0 0 60 20 10
2011 EG-05 22 37 25 10 7 0 0 58 17 60
2011 EG-06 9 39 25 14 14 0 0 48 27 44
2008 EG 21 37 18 11 13 1 0 58 23 142
2008 EG-05 22 39 16 9 14 0 0 61 23 69
2008 EG-06 18 33 24 14 10 2 0 52 24 51

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 41 36 14 4 3 1 1 79 7 99
2017 EG-05 39 43 10 2 4 0 2 83 6 49
2017 EG-06 43 35 15 5 0 2 0 80 5 40
2014 EG 26 31 20 11 9 1 2 60 20 102
2014 EG-05 32 26 17 13 11 0 2 59 24 47
2014 EG-06 23 33 21 13 5 3 3 60 19 39
2011 EG 30 39 12 12 6 1 0 70 18 130
2011 EG-04 30 40 10 10 10 0 0 70 20 10
2011 EG-05 37 40 10 8 5 0 0 77 13 60
2011 EG-06 16 41 20 14 7 2 0 58 21 44
2008 EG 30 35 14 10 8 2 0 67 19 142
2008 EG-05 35 30 17 10 7 0 0 65 17 69
2008 EG-06 24 43 12 10 8 4 0 69 18 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 40 33 13 4 8 1 0 74 12 99
2017 EG-05 43 33 10 2 12 0 0 76 14 49
2017 EG-06 35 37 15 5 5 2 0 74 10 40
2014 EG 21 34 16 17 13 0 0 55 29 102
2014 EG-05 28 30 9 21 13 0 0 57 34 47
2014 EG-06 15 26 28 15 15 0 0 41 31 39
2011 EG 21 48 12 9 10 0 0 69 19 130
2011 EG-04 10 40 10 20 20 0 0 50 40 10
2011 EG-05 28 43 10 12 7 0 0 72 18 60
2011 EG-06 11 59 14 0 16 0 0 70 16 44
2008 EG 23 35 18 11 11 1 0 59 23 142
2008 EG-05 22 36 20 12 10 0 0 58 22 69
2008 EG-06 18 33 24 14 10 2 0 52 24 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 76 12 4 3 0 0 5 93 3 99
2017 EG-05 78 12 4 2 0 0 4 94 2 49
2017 EG-06 75 12 5 0 0 0 7 95 0 40
2014 EG 61 16 11 4 5 0 4 80 9 102
2014 EG-05 66 15 6 2 6 0 4 84 9 47
2014 EG-06 54 15 18 5 3 0 5 73 8 39
2011 EG 62 20 5 2 2 1 9 91 3 130
2011 EG-04 70 10 0 0 10 0 10 89 11 10
2011 EG-05 65 23 2 0 0 2 8 98 0 60
2011 EG-06 50 20 9 5 2 0 14 82 8 44
2008 EG 71 7 4 2 5 1 10 87 8 141
2008 EG-05 69 6 7 1 6 0 10 84 8 68
2008 EG-06 73 8 2 2 4 0 12 91 7 51

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 18 9 6 13 4 6 69 21 99
2017 EG-05 35 22 6 2 18 6 10 68 24 49
2017 EG-06 55 12 10 10 7 2 2 71 18 40
2014 EG 36 25 10 7 18 3 1 64 25 102
2014 EG-05 36 25 4 6 26 0 2 63 33 47
2014 EG-06 41 21 15 8 13 3 0 63 21 39
2011 EG 27 35 12 12 8 2 3 66 21 130
2011 EG-04 30 20 30 10 10 0 0 50 20 10
2011 EG-05 23 32 10 13 13 2 7 60 29 60
2011 EG-06 25 48 14 7 2 5 0 76 10 44

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 25 16 4 4 1 0 76 8 99
2017 EG-05 47 22 20 2 8 0 0 69 10 49
2017 EG-06 53 27 10 7 0 2 0 82 8 40

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 50 22 18 4 2 3 1 75 6 99
2017 EG-05 45 29 20 2 2 2 0 75 4 49
2017 EG-06 58 15 12 7 2 2 2 76 10 40

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 46 26 12 9 5 1 1 73 14 99
2017 EG-05 41 33 14 8 4 0 0 73 12 49
2017 EG-06 55 20 7 7 5 2 2 79 13 40
2014 EG 31 27 12 16 14 0 0 59 29 102
2014 EG-05 38 17 9 21 15 0 0 55 36 47
2014 EG-06 18 39 18 10 15 0 0 57 25 39
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 43 19 19 10 0 0 52 29 21
2017 EG-06 0 50 25 8 17 0 0 50 25 12
2014 EG 11 25 18 28 14 4 0 37 44 28
2014 EG-06 0 13 19 50 13 6 0 13 66 16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 17 30 24 14 4 9 1 53 20 99
2017 EG-05 20 24 22 16 2 12 2 52 21 49
2017 EG-06 13 40 22 10 7 7 0 57 19 40
2014 EG 13 33 18 9 13 14 1 54 25 102
2014 EG-05 11 32 17 9 13 17 2 53 26 47
2014 EG-06 10 36 21 10 15 8 0 50 28 39
2011 EG 14 27 25 11 9 12 2 47 23 130
2011 EG-04 10 20 0 10 30 30 0 43 57 10
2011 EG-05 15 23 28 13 10 7 3 43 26 60
2011 EG-06 11 32 32 7 5 14 0 50 13 44

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 33 28 16 8 4 0 46 25 99
2017 EG-05 12 37 20 16 6 8 0 53 24 49
2017 EG-06 8 30 35 15 12 0 0 38 27 40
2014 EG 9 28 19 24 20 1 0 37 44 101
2014 EG-05 9 32 13 23 23 0 0 40 47 47
2014 EG-06 8 21 26 28 18 0 0 28 46 39
2011 EG 12 28 15 18 24 2 0 41 43 130
2011 EG-04 10 30 20 0 30 10 0 44 33 10
2011 EG-05 12 23 17 10 37 2 0 36 47 60
2011 EG-06 11 25 16 36 9 2 0 37 47 44
2008 EG 15 29 20 11 23 2 0 45 35 142
2008 EG-05 10 26 19 14 29 1 0 37 44 69
2008 EG-06 18 33 22 10 14 4 0 53 24 51

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 23 33 16 15 4 0 33 33 98
2017 EG-05 10 29 27 8 19 6 0 42 29 48
2017 EG-06 6 17 42 17 15 2 0 24 33 40
2014 EG 5 26 22 20 25 3 0 32 46 101
2014 EG-05 8 26 17 17 28 4 0 35 47 47
2014 EG-06 3 24 24 24 26 0 0 26 50 38
2011 EG 8 23 20 21 21 8 0 33 45 130
2011 EG-04 10 20 20 20 20 10 0 33 44 10
2011 EG-05 10 20 15 17 30 8 0 33 51 60
2011 EG-06 5 20 25 30 14 7 0 27 46 44
2008 EG 6 23 20 19 25 5 1 31 47 142
2008 EG-05 4 19 22 22 29 4 0 24 53 69
2008 EG-06 6 27 18 18 24 6 2 36 45 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 23 29 14 16 7 0 36 33 99
2017 EG-05 14 18 29 12 16 10 0 36 32 49
2017 EG-06 2 30 27 17 20 2 0 34 38 40
2014 EG 4 18 25 21 29 3 0 22 51 102
2014 EG-05 6 15 23 26 30 0 0 21 55 47
2014 EG-06 3 21 23 18 33 3 0 24 52 39
2011 EG 11 17 21 20 27 5 0 29 49 130
2011 EG-04 10 10 10 30 30 10 0 22 67 10
2011 EG-05 12 10 25 13 38 2 0 22 53 60
2011 EG-06 7 27 20 25 18 2 0 35 44 44
2008 EG 7 25 15 18 28 7 0 34 50 142
2008 EG-05 3 23 16 19 32 7 0 28 55 69
2008 EG-06 10 24 12 22 25 8 0 36 51 51

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 9 26 35 12 10 7 0 38 24 99
2017 EG-05 10 16 43 6 14 10 0 30 23 49
2017 EG-06 6 40 27 15 7 5 0 48 24 40
2014 EG 3 21 29 19 27 1 0 24 46 102
2014 EG-05 6 21 26 17 30 0 0 28 47 47
2014 EG-06 0 15 28 26 31 0 0 15 56 39
2011 EG 8 21 26 20 22 3 0 30 43 130
2011 EG-04 10 20 10 20 20 20 0 38 50 10
2011 EG-05 10 18 23 18 28 2 0 29 47 60
2011 EG-06 5 23 32 23 18 0 0 27 41 44
2008 EG 6 34 18 20 20 1 0 41 41 142
2008 EG-05 3 30 16 26 25 0 0 33 51 69
2008 EG-06 8 33 24 18 16 2 0 42 34 51
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 11 38 26 16 5 4 0 51 22 99
2017 EG-05 14 41 24 12 2 6 0 59 15 49
2017 EG-06 7 35 27 17 10 2 0 44 28 40
2014 EG 5 32 28 16 20 0 0 37 35 102
2014 EG-05 6 30 28 15 21 0 0 36 36 47
2014 EG-06 5 26 33 15 20 0 0 31 36 39
2011 EG 6 35 28 12 15 4 1 43 28 130
2011 EG-04 10 60 0 10 0 20 0 88 13 10
2011 EG-05 5 27 28 15 22 3 0 33 38 60
2011 EG-06 7 39 34 7 11 2 0 47 19 44

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 34 42 17 2 3 0 2 78 5 99
2017 EG-05 29 53 12 2 2 0 2 83 4 49
2017 EG-06 38 37 15 2 5 0 2 77 8 40
2014 EG 29 35 18 10 3 2 3 68 13 102
2014 EG-05 23 45 13 11 4 2 2 71 16 47
2014 EG-06 33 28 21 8 3 3 5 67 11 39
2011 EG 25 50 11 5 2 5 3 82 7 130
2011 EG-04 50 20 10 0 0 20 0 88 0 10
2011 EG-05 25 43 17 5 2 5 3 75 7 60
2011 EG-06 20 61 7 5 2 2 2 86 7 44

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 22 37 25 7 4 5 0 62 12 98
2017 EG-05 17 38 29 4 6 6 0 58 11 48
2017 EG-06 28 37 20 7 2 5 0 69 10 40
2014 EG 15 44 19 8 12 3 0 60 20 102
2014 EG-05 13 36 23 9 15 4 0 51 24 47
2014 EG-06 10 59 10 10 8 3 0 71 18 39
2011 EG 19 35 16 10 12 8 0 59 23 130
2011 EG-04 20 10 20 20 10 20 0 38 38 10
2011 EG-05 18 40 17 3 13 8 0 64 18 60
2011 EG-06 14 39 18 16 9 5 0 55 26 44
2008 EG 17 38 14 12 11 5 3 60 25 142
2008 EG-05 12 41 16 10 14 6 1 56 27 69
2008 EG-06 18 41 12 16 8 4 2 63 25 51

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 39 24 6 7 4 4 60 14 99
2017 EG-05 14 41 22 6 2 6 8 64 10 49
2017 EG-06 17 38 27 2 12 2 0 57 15 40
2014 EG 10 30 28 13 11 7 1 44 26 102
2014 EG-05 9 15 34 9 23 9 2 26 36 47
2014 EG-06 8 44 31 13 0 5 0 54 14 39
2011 EG 7 32 26 17 10 5 2 43 29 130
2011 EG-04 0 30 20 20 10 20 0 38 38 10
2011 EG-05 5 30 27 18 12 3 5 38 33 60
2011 EG-06 9 32 30 11 11 7 0 44 24 44

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 23 23 18 8 8 1 46 29 99
2017 EG-05 18 22 16 18 12 12 0 47 35 49
2017 EG-06 21 25 32 15 2 5 0 48 18 40
2014 EG 10 21 29 14 20 7 0 33 36 102
2014 EG-05 11 21 28 13 26 2 0 33 39 47
2014 EG-06 5 18 33 13 18 13 0 27 35 39
2011 EG 8 26 22 16 19 8 0 37 39 130
2011 EG-04 10 0 20 20 40 10 0 11 67 10
2011 EG-05 7 33 17 15 20 8 0 44 38 60
2011 EG-06 5 16 36 18 16 9 0 23 38 44

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 49 18 16 5 1 0 11 75 7 99
2017 EG-05 53 14 16 2 2 0 12 77 5 49
2017 EG-06 45 20 20 5 0 0 10 72 6 40
2014 EG 46 12 17 9 4 3 10 66 15 102
2014 EG-05 49 9 11 13 2 4 13 69 18 47
2014 EG-06 39 15 31 3 3 3 8 60 6 39

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 53 25 9 3 2 5 3 85 5 99
2017 EG-05 57 18 10 4 4 2 4 80 9 49
2017 EG-06 50 30 10 0 0 7 2 89 0 40
2014 EG 49 19 12 2 10 4 4 74 13 102
2014 EG-05 53 9 13 2 11 9 4 71 15 47
2014 EG-06 41 33 13 3 8 0 3 76 11 39
2011 EG 56 17 11 6 2 2 5 79 9 129
2011 EG-05 58 15 8 7 5 3 3 79 13 60
2011 EG-06 50 23 16 2 0 2 7 80 3 44
2008 EG 56 18 9 5 2 4 6 82 8 141
2008 EG-05 56 18 6 6 4 3 7 82 11 68
2008 EG-06 53 18 16 2 0 6 6 80 2 51

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 32 16 15 16 5 0 50 33 99
2017 EG-05 16 27 20 14 14 8 0 47 31 49
2017 EG-06 13 42 10 12 20 2 0 57 33 40
2014 EG 5 32 21 17 24 1 0 38 42 102
2014 EG-05 6 30 13 21 28 2 0 37 50 47
2014 EG-06 5 26 28 18 23 0 0 31 41 39
2011 EG 14 39 12 16 19 1 0 53 35 129
2011 EG-05 15 35 10 17 23 0 0 50 40 60
2011 EG-06 9 41 14 18 16 2 0 51 35 44
2008 EG 15 28 22 14 18 1 1 44 33 142
2008 EG-05 4 35 22 16 20 0 3 40 37 69
2008 EG-06 20 16 29 14 18 4 0 37 33 51

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 32 18 14 18 2 2 48 33 99
2017 EG-05 10 31 20 16 16 4 2 43 35 49
2017 EG-06 18 35 12 12 20 0 2 54 33 40
2014 EG 5 19 24 18 31 1 3 25 51 102
2014 EG-05 2 15 21 19 34 2 6 19 58 47
2014 EG-06 3 23 28 15 31 0 0 26 46 39
2011 EG 9 26 19 22 22 1 2 37 44 129
2011 EG-05 8 33 15 22 18 2 2 43 41 60
2011 EG-06 11 18 20 27 23 0 0 30 50 44
2008 EG 8 27 19 15 28 1 1 36 45 142
2008 EG-05 4 25 25 12 32 1 1 30 45 69
2008 EG-06 12 25 18 20 24 2 0 38 44 51

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 24 32 17 8 2 0 41 26 99
2017 EG-05 14 16 41 16 8 4 0 32 26 49
2017 EG-06 18 30 27 15 10 0 0 48 25 40

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 23 39 25 3 1 9 0 68 4 98
2017 EG-05 23 31 31 4 2 8 0 59 7 48
2017 EG-06 21 47 22 0 0 10 0 75 0 40
2014 EG 17 42 23 5 3 10 0 65 9 102
2014 EG-05 17 36 23 11 2 11 0 60 14 47
2014 EG-06 13 41 31 0 5 10 0 60 6 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 42 21 6 1 4 0 71 7 99
2017 EG-05 29 33 27 8 0 4 0 64 9 49
2017 EG-06 23 52 15 2 2 5 0 79 5 40
2014 EG 22 39 22 8 4 5 1 65 13 102
2014 EG-05 25 26 21 15 6 6 0 54 23 47
2014 EG-06 13 46 28 3 3 5 3 64 6 39
2011 EG 15 38 23 8 8 7 0 57 18 130
2011 EG-04 30 20 10 10 20 10 0 56 33 10
2011 EG-05 15 35 25 10 8 7 0 54 20 60
2011 EG-06 9 41 30 7 5 9 0 55 13 44

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 38 43 10 7 2 0 0 81 9 99
2017 EG-05 47 35 8 10 0 0 0 82 10 49
2017 EG-06 31 55 7 2 5 0 0 85 7 40
2014 EG 25 41 18 8 8 0 0 67 16 102
2014 EG-05 28 32 19 11 11 0 0 60 21 47
2014 EG-06 18 46 23 8 5 0 0 64 13 39
2011 EG 24 38 18 12 8 0 1 63 19 130
2011 EG-04 20 30 20 20 10 0 0 50 30 10
2011 EG-05 27 37 18 5 12 0 2 64 17 60
2011 EG-06 11 48 20 18 2 0 0 59 20 44
2008 EG 23 39 15 14 8 1 0 62 22 142
2008 EG-05 22 42 13 17 6 0 0 64 23 69
2008 EG-06 18 45 16 12 8 2 0 64 20 51

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 35 22 7 5 0 0 65 12 98
2017 EG-05 31 33 21 10 4 0 0 65 15 48
2017 EG-06 28 40 22 2 7 0 0 68 10 40
2014 EG 19 35 17 15 14 1 0 54 29 102
2014 EG-05 17 34 15 17 17 0 0 51 34 47
2014 EG-06 15 33 18 18 13 3 0 50 31 39
2011 EG 20 39 19 10 10 2 0 60 20 130
2011 EG-04 10 50 20 0 10 10 0 67 11 10
2011 EG-05 22 38 20 10 10 0 0 60 20 60
2011 EG-06 16 41 18 9 14 2 0 58 23 44

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 26 38 19 11 6 0 0 64 17 99
2017 EG-05 27 35 24 12 2 0 0 61 14 49
2017 EG-06 23 47 10 10 10 0 0 70 20 40
2014 EG 17 33 21 17 13 0 0 50 29 102
2014 EG-05 15 34 15 19 17 0 0 49 36 47
2014 EG-06 10 33 26 20 10 0 0 44 31 39
2011 EG 18 41 18 12 10 1 0 60 22 130
2011 EG-04 10 40 30 0 20 0 0 50 20 10
2011 EG-05 17 42 18 12 12 0 0 58 23 60
2011 EG-06 18 43 14 14 9 2 0 63 23 44
2008 EG 15 49 18 10 8 0 0 65 18 142
2008 EG-05 13 52 14 12 9 0 0 65 20 69
2008 EG-06 16 45 27 8 4 0 0 61 12 51

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 36 19 9 6 3 2 64 16 99
2017 EG-05 24 35 20 10 8 2 0 60 19 49
2017 EG-06 23 40 17 5 5 5 5 70 11 40
2014 EG 19 21 25 17 13 5 1 42 31 102
2014 EG-05 21 17 17 21 15 6 2 42 40 47
2014 EG-06 10 26 38 10 13 3 0 37 24 39
2011 EG 18 32 19 14 12 5 1 53 27 130
2011 EG-04 10 10 10 20 20 20 10 29 57 10
2011 EG-05 17 38 20 12 10 3 0 57 22 60
2011 EG-06 18 30 16 18 14 5 0 50 33 44
2008 EG 14 35 22 15 6 6 1 53 23 142
2008 EG-05 12 33 28 14 6 7 0 48 22 69
2008 EG-06 16 37 14 22 4 6 2 57 28 51
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EG 13 51 36 98
2017 EG-05 8 54 38 48
2017 EG-06 17 53 30 40
2014 EG 18 39 43 102
2014 EG-05 19 38 42 47
2014 EG-06 13 36 51 39
2011 EG 12 52 35 130
2011 EG-04 10 50 40 10
2011 EG-05 7 63 30 60
2011 EG-06 18 39 43 44

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EG 61 23 0 0 0 15 13
2014 EG 22 39 17 11 9999 11 18
2011 EG 50 19 19 13 9999 0 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 18 82 99
2017 EG-05 22 78 49
2014 EG 23 77 101
2014 EG-05 26 74 47
2014 EG-06 18 82 38

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 EG 44 18
2014 EG 52 23
2014 EG-05 42 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EG 72 18
2017 EG-05 100 11
2014 EG 61 23
2014 EG-05 67 12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11
2014 EG 0 23
2014 EG-05 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11
2014 EG 0 23
2014 EG-05 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 EG-05 0 11
2014 EG-05 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EG 73 18
2017 EG-05 91 11
2014 EG 39 23
2014 EG-05 50 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EG 45 18
2017 EG-05 55 11
2014 EG 53 23
2014 EG-05 75 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EG 38 18
2017 EG-05 45 11
2014 EG 43 23
2014 EG-05 50 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 EG 51 18
2017 EG-05 64 11
2014 EG 26 23

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EG 34 18
2014 EG 21 23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EG 55 18
2017 EG-05 64 11
2014 EG 43 23
2014 EG-05 42 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EG 51 18
2017 EG-05 64 11
2014 EG 39 23
2014 EG-05 42 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11
2014 EG 0 23
2014 EG-05 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EG-05 0 11
2014 EG-05 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EG 38 18
2017 EG-05 45 11
2014 EG 35 23

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 EG 45 18
2017 EG-05 64 11
2014 EG 30 23
2014 EG-05 42 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EG 56 18
2017 EG-05 55 11
2014 EG 43 23
2014 EG-05 42 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11
2014 EG 0 23
2014 EG-05 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11
2014 EG-05 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11
2014 EG-05 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11
2014 EG-05 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 EG 0 18
2017 EG-05 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 EG 51 18
2017 EG-05 55 11
2014 EG 50 22
2014 EG-05 58 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EG 55 18
2017 EG-05 64 11
2014 EG 64 22
2014 EG-05 83 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 94 6 18
2017 EG-05 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 15 25 22 7 9 18 4 51 20 99
2017 EG-05 20 18 22 4 10 16 8 51 19 49
2017 EG-06 5 33 22 7 7 25 0 50 20 40
2014 EG 10 17 27 11 11 21 4 35 29 102
2014 EG-05 9 17 26 15 11 17 6 33 33 47
2014 EG-06 8 10 31 10 10 28 3 26 29 39

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 29 22 10 7 5 2 58 18 99
2017 EG-05 33 18 22 10 8 4 4 56 20 49
2017 EG-06 11 45 25 7 5 7 0 60 13 40
2014 EG 20 26 27 9 7 10 1 52 18 102
2014 EG-05 13 30 28 11 6 11 2 49 20 47
2014 EG-06 21 28 28 8 7 8 0 53 16 39
2011 EG 21 39 23 4 7 6 0 64 11 130
2011 EG-04 30 10 10 10 30 10 0 44 44 10
2011 EG-05 18 40 22 3 10 7 0 63 14 60
2011 EG-06 16 43 32 2 0 7 0 63 2 44
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 59 15 6 1 2 1 77 7 99
2017 EG-05 18 53 16 8 0 4 0 74 9 49
2017 EG-06 10 68 15 5 2 0 0 78 7 40
2014 EG 15 63 14 6 2 0 1 78 8 102
2014 EG-05 13 66 13 9 0 0 0 79 9 47
2014 EG-06 13 67 13 5 3 0 0 79 8 39
2011 EG 19 63 12 5 1 1 0 83 5 130
2011 EG-04 20 50 10 10 0 10 0 78 11 10
2011 EG-05 18 62 15 3 2 0 0 80 5 60
2011 EG-06 16 70 9 5 0 0 0 86 5 44
2008 EG 25 54 15 4 3 0 0 79 6 142
2008 EG-05 22 57 16 3 3 0 0 78 6 69
2008 EG-06 25 53 16 4 2 0 0 78 6 51

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 7 27 27 11 14 13 0 39 29 98
2017 EG-05 4 27 27 8 18 16 0 37 32 49
2017 EG-06 5 29 28 13 13 13 0 39 29 39
2014 EG 0 21 30 11 18 16 5 26 36 102
2014 EG-05 0 19 30 13 23 11 4 23 43 47
2014 EG-06 0 21 33 8 13 18 8 28 28 39
2011 EG 3 19 25 14 20 17 2 27 42 130
2011 EG-04 0 40 0 30 10 20 0 50 50 10
2011 EG-05 5 18 15 12 32 15 3 29 53 60
2011 EG-06 2 18 39 14 7 20 0 26 26 44

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 32 45 8 9 1 4 1 81 11 99
2017 EG-05 31 49 6 8 2 4 0 83 11 49
2017 EG-06 33 47 10 5 0 5 0 84 5 40
2014 EG 26 48 11 4 4 4 3 80 8 102
2014 EG-05 25 49 9 6 9 2 0 76 15 47
2014 EG-06 28 51 13 0 0 8 0 86 0 39
2011 EG 28 48 9 5 3 7 0 82 8 130
2011 EG-04 40 30 10 10 10 0 0 70 20 10
2011 EG-05 28 47 8 5 3 8 0 82 9 60
2011 EG-06 18 64 11 0 0 7 0 88 0 44
2008 EG 32 47 14 2 3 2 0 81 5 142
2008 EG-05 28 49 16 4 1 1 0 78 6 69
2008 EG-06 29 53 12 0 2 4 0 86 2 51

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 20 48 11 6 1 12 1 79 8 99
2017 EG-05 20 47 10 6 2 14 0 79 10 49
2017 EG-06 15 55 12 5 0 12 0 80 6 40
2014 EG 19 40 17 9 6 8 2 65 16 102
2014 EG-05 19 45 11 11 9 6 0 68 20 47
2014 EG-06 15 39 25 10 3 8 0 59 14 39
2011 EG 20 38 17 8 8 10 0 64 17 130
2011 EG-04 30 30 10 20 10 0 0 60 30 10
2011 EG-05 20 37 18 5 13 7 0 61 20 60
2011 EG-06 9 45 18 9 0 18 0 67 11 44
2008 EG 22 37 11 12 14 4 1 62 27 142
2008 EG-05 12 39 10 16 19 4 0 53 36 69
2008 EG-06 27 41 10 12 6 4 0 71 18 51
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 8 92 99
2017 EG-05 12 88 49
2014 EG 8 92 101
2014 EG-05 11 89 46

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 14 20 30 1 2 28 4 51 4 99
2017 EG-05 16 16 31 2 2 27 6 48 6 49
2017 EG-06 8 25 25 0 2 37 2 55 4 40
2014 EG 13 17 28 6 6 29 1 42 17 102
2014 EG-05 11 19 21 11 9 28 2 43 27 47
2014 EG-06 8 15 38 3 3 33 0 35 8 39

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 37 24 2 1 12 2 68 4 99
2017 EG-05 22 33 24 2 2 12 4 66 5 49
2017 EG-06 16 47 20 2 0 15 0 74 3 40
2014 EG 19 25 30 7 3 15 1 52 12 102
2014 EG-05 19 21 32 9 4 13 2 48 15 47
2014 EG-06 15 26 36 5 3 15 0 49 9 39
2011 EG 22 40 23 4 2 8 1 69 6 130
2011 EG-04 10 40 0 20 10 20 0 63 38 10
2011 EG-05 22 40 23 3 2 8 2 69 6 60
2011 EG-06 20 39 32 0 0 9 0 65 0 44
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 30 22 14 14 0 1 49 29 99
2017 EG-05 18 31 20 16 14 0 0 49 31 49
2017 EG-06 12 32 27 10 16 0 2 46 26 40

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 18 33 25 14 9 0 0 52 23 99
2017 EG-05 31 31 27 8 4 0 0 61 12 49
2017 EG-06 7 33 25 17 17 0 0 40 35 40

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 31 21 11 7 0 0 61 18 99
2017 EG-05 33 29 20 14 4 0 0 61 18 49
2017 EG-06 28 35 22 5 10 0 0 63 15 40

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 19 23 23 21 12 1 0 43 34 99
2017 EG-05 29 18 22 22 6 2 0 48 29 49
2017 EG-06 12 21 27 20 20 0 0 33 40 40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 51 27 16 2 1 1 2 80 3 99
2017 EG-05 51 31 12 4 0 2 0 83 4 49
2017 EG-06 50 22 20 0 2 0 5 77 3 40

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 29 32 25 9 4 1 0 61 13 99
2017 EG-05 29 33 18 12 6 2 0 63 19 49
2017 EG-06 31 35 25 7 2 0 0 65 10 40

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 21 41 21 14 2 1 0 63 16 97
2017 EG-05 27 35 19 13 4 2 0 64 17 48
2017 EG-06 18 50 20 12 0 0 0 68 12 40

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 25 34 24 14 2 1 0 59 16 98
2017 EG-05 33 33 27 6 0 2 0 67 6 49
2017 EG-06 18 37 22 17 5 0 0 55 22 40

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 28 36 19 11 3 1 2 65 15 98
2017 EG-05 37 33 18 4 4 2 2 72 9 49
2017 EG-06 21 47 17 10 2 0 2 69 13 40

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 23 36 24 9 3 1 3 62 13 98
2017 EG-05 27 39 27 2 2 2 2 68 4 49
2017 EG-06 17 35 20 17 5 0 5 56 23 40

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 42 34 13 5 4 0 1 77 9 97
2017 EG-05 43 39 10 8 0 0 0 82 8 49
2017 EG-06 41 26 20 3 8 0 3 69 10 39

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 68 14 8 7 2 0 1 83 9 98
2017 EG-05 65 14 8 8 4 0 0 80 12 49
2017 EG-06 73 15 2 7 0 0 2 90 8 40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 46 30 12 4 7 0 1 76 11 97
2017 EG-05 48 27 13 6 6 0 0 75 13 48
2017 EG-06 45 35 7 2 7 0 2 82 10 40

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 57 26 6 8 1 0 2 84 9 97
2017 EG-05 63 21 2 10 2 0 2 85 13 48
2017 EG-06 58 30 5 5 0 0 2 90 5 40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 53 12 5 4 4 0 21 83 10 98
2017 EG-05 59 10 4 2 4 0 20 87 8 49
2017 EG-06 50 12 7 2 5 0 23 81 10 40

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 60 26 5 3 2 0 4 89 5 97
2017 EG-05 77 15 4 0 0 0 4 96 0 48
2017 EG-06 45 35 5 5 5 0 5 84 10 40

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 55 32 10 0 1 0 2 89 1 98
2017 EG-05 51 33 12 0 2 0 2 85 2 49
2017 EG-06 57 33 7 0 0 0 2 92 0 40

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 44 34 18 2 0 0 1 79 2 98
2017 EG-05 48 33 17 2 0 0 0 81 2 48
2017 EG-06 43 32 22 0 0 0 2 77 0 40

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 13 33 36 16 2 0 0 46 18 99
2017 EG-05 18 35 31 16 0 0 0 53 16 49
2017 EG-06 10 31 40 15 5 0 0 40 20 40

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 18 32 25 19 0 0 45 23 99
2017 EG-05 0 18 29 29 24 0 0 53 18 49
2017 EG-06 12 15 35 23 15 0 0 38 27 40

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 10 27 29 10 11 11 1 43 24 99
2017 EG-05 8 16 39 8 14 12 2 29 26 49
2017 EG-06 11 45 17 7 7 12 0 63 17 40

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 16 39 16 16 10 2 0 57 27 99
2017 EG-05 16 29 22 20 10 2 0 46 31 49
2017 EG-06 16 55 7 7 12 2 0 72 20 40
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 16 84 99
2017 EG-05 14 86 49
2017 EG-06 21 79 40
2014 EG 6 94 101

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EG 69 31 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 36 47 9 9 0 0 0 82 9 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 30 24 23 9 9 4 0 31 69 99
2017 EG-05 24 31 29 6 8 2 0 25 75 49
2017 EG-06 35 22 12 10 13 7 0 37 63 40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 13 64
2017 EG-05 11 35
2017 EG-06 10 23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 18 64
2017 EG-05 11 35
2017 EG-06 18 23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EG 11 64
2017 EG-05 6 35
2017 EG-06 18 23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EG 75 64
2017 EG-05 74 35
2017 EG-06 74 23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EG 0 64
2017 EG-05 0 35
2017 EG-06 0 23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EG 32 64
2017 EG-05 34 35
2017 EG-06 27 23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EG 10 46 25 10 2 7 60
2017 EG-05 9 53 24 12 0 3 34
2017 EG-06 10 44 25 5 0 16 20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 8 25 20 14 14 3 17 41 34 65
2017 EG-05 6 31 19 19 3 3 19 46 29 36
2017 EG-06 13 14 17 4 30 4 17 34 44 23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EG 5 15 15 14 31 3 17 25 56 65
2017 EG-05 3 17 19 14 22 6 19 26 48 36
2017 EG-06 9 4 9 17 44 0 17 16 74 23
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