2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 49 6 12 4 0 0 77 16 379
2017 EC-02 41 39 9 7 4 0 0 80 11 54
2017 EC-04 35 51 6 7 2 0 0 86 9 57
2017 EC-05 25 51 8 15 1 0 0 76 16 74
2017 EC-06 24 53 3 13 7 0 0 77 20 99
2017 EC-07 24 51 8 11 6 0 0 75 17 87
2014 EC 30 49 8 8 4 0 0 79 12 314
2014 EC-02 44 43 0 9 4 0 0 87 13 23
2014 EC-04 30 51 9 10 0 0 0 81 10 48
2014 EC-05 30 51 9 6 4 0 0 81 10 79
2014 EC-06 28 53 6 8 5 0 0 81 13 78
2014 EC-07 24 47 12 9 7 0 0 72 16 74
2011 EC 42 45 2 8 2 0 0 87 10 336
2011 EC-02 47 47 0 6 0 0 0 94 6 34
2011 EC-03 60 30 10 0 0 0 0 90 0 10
2011 EC-04 46 44 4 4 2 0 0 90 6 52
2011 EC-05 41 47 0 10 2 0 0 88 12 51
2011 EC-06 42 41 2 14 1 0 0 82 15 91
2011 EC-07 39 48 3 7 3 0 0 86 10 88

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 71 20 4 2 1 1 1 93 3 375
2017 EC-02 83 9 2 4 0 0 2 94 4 53
2017 EC-04 75 18 4 2 0 0 2 94 2 56
2017 EC-05 66 24 5 4 0 1 0 91 4 73
2017 EC-06 73 19 4 0 3 1 0 93 3 98
2017 EC-07 66 25 5 1 0 1 1 93 1 87
2014 EC 70 18 7 2 1 0 1 90 3 314
2014 EC-02 83 9 4 0 0 4 0 95 0 23
2014 EC-04 75 16 7 0 0 0 2 93 0 48
2014 EC-05 63 23 9 3 3 0 0 86 5 79
2014 EC-06 72 15 8 4 0 0 1 88 4 78
2014 EC-07 68 22 8 1 0 0 1 90 1 74
2011 EC 77 16 4 2 1 1 1 94 2 336
2011 EC-02 85 12 3 0 0 0 0 97 0 34
2011 EC-03 70 20 0 0 0 0 10 100 0 10
2011 EC-04 85 12 2 0 0 2 0 98 0 52
2011 EC-05 69 24 4 2 0 2 0 94 2 51
2011 EC-06 76 13 4 5 1 0 0 89 7 91
2011 EC-07 76 18 5 0 0 0 1 95 0 88

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 68 16 4 8 3 0 0 85 11 378
2017 EC-02 78 11 2 8 2 0 0 89 9 54
2017 EC-04 64 14 5 13 4 0 0 78 16 56
2017 EC-05 68 16 5 7 3 1 0 85 9 74
2017 EC-06 69 16 3 6 5 0 0 86 11 99
2017 EC-07 65 20 3 8 3 0 0 85 11 87
2014 EC 64 17 7 7 4 0 1 82 11 314
2014 EC-02 70 13 9 4 0 0 4 86 5 23
2014 EC-04 69 17 4 10 0 0 0 86 10 48
2014 EC-05 61 20 5 6 8 0 0 81 14 79
2014 EC-06 67 13 8 8 5 0 0 79 13 78
2014 EC-07 65 16 8 8 3 0 0 81 11 74
2011 EC 63 18 5 7 6 0 1 82 13 336
2011 EC-02 74 12 0 12 3 0 0 85 15 34
2011 EC-03 70 20 0 0 0 0 10 100 0 10
2011 EC-04 73 13 2 4 6 0 2 88 10 52
2011 EC-05 59 16 6 10 8 0 2 76 18 51
2011 EC-06 58 20 5 9 8 0 0 78 16 91
2011 EC-07 63 20 8 3 6 0 0 83 9 88

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 36 7 15 6 0 0 72 21 378
2017 EC-02 46 33 7 7 6 0 0 80 13 54
2017 EC-04 37 28 9 22 4 0 0 66 25 56
2017 EC-05 40 37 7 12 5 0 0 76 17 74
2017 EC-06 33 36 4 18 9 0 0 69 27 99
2017 EC-07 33 42 7 13 6 0 0 75 18 87
2014 EC 41 36 8 10 6 0 0 77 16 314
2014 EC-02 57 30 4 4 4 0 0 87 9 23
2014 EC-04 48 33 5 8 6 0 0 81 14 48
2014 EC-05 48 33 8 6 5 0 0 81 11 79
2014 EC-06 31 42 10 12 5 0 0 73 17 78
2014 EC-07 34 35 8 16 7 0 0 69 23 74
2011 EC 44 34 8 8 4 0 0 79 13 335
2011 EC-02 50 47 0 3 0 0 0 97 3 34
2011 EC-03 50 30 10 10 0 0 0 80 10 10
2011 EC-04 58 23 8 12 0 0 0 81 12 52
2011 EC-05 48 34 6 12 0 0 0 82 12 50
2011 EC-06 32 44 10 7 7 0 1 77 13 91
2011 EC-07 43 28 13 6 10 0 0 72 16 88

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 37 12 20 8 0 1 59 28 378
2017 EC-02 28 26 15 20 11 0 0 54 31 54
2017 EC-04 14 44 17 13 12 0 0 58 25 57
2017 EC-05 23 37 10 23 7 0 0 60 30 74
2017 EC-06 26 31 7 22 12 1 0 58 35 99
2017 EC-07 20 44 13 20 1 0 2 66 21 86
2014 EC 26 42 14 13 3 0 1 69 17 314
2014 EC-02 44 30 9 17 0 0 0 74 17 23
2014 EC-04 20 32 19 18 6 0 4 55 25 48
2014 EC-05 32 43 14 6 5 0 0 75 11 79
2014 EC-06 23 47 9 18 3 0 0 71 21 78
2014 EC-07 22 46 14 14 3 0 3 69 17 74
2011 EC 29 39 15 10 4 0 3 70 14 336
2011 EC-02 32 35 24 3 6 0 0 68 9 34
2011 EC-03 20 40 10 30 0 0 0 60 30 10
2011 EC-04 31 38 19 8 4 0 0 69 12 52
2011 EC-05 35 31 14 8 8 0 4 69 16 51
2011 EC-06 23 47 11 10 5 0 3 73 16 91
2011 EC-07 31 35 17 15 0 0 2 67 15 88

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 40 11 8 3 0 0 78 11 379
2017 EC-02 35 39 17 4 6 0 0 74 9 54
2017 EC-04 21 46 11 16 7 0 0 67 23 57
2017 EC-05 41 36 13 9 2 0 0 76 11 74
2017 EC-06 43 41 5 7 4 0 0 84 11 99
2017 EC-07 42 40 11 7 0 0 0 82 7 87
2014 EC 34 45 10 8 3 0 0 79 11 314
2014 EC-02 30 43 17 4 5 0 0 74 9 23
2014 EC-04 32 37 8 17 6 0 0 69 23 48
2014 EC-05 32 51 9 5 4 0 0 82 9 79
2014 EC-06 35 41 10 12 3 0 0 76 14 78
2014 EC-07 38 47 11 4 0 0 0 85 4 74
2011 EC 38 40 12 5 6 0 0 77 11 336
2011 EC-02 26 38 18 12 6 0 0 65 18 34
2011 EC-03 40 60 0 0 0 0 0 100 0 10
2011 EC-04 27 42 15 6 10 0 0 69 15 52
2011 EC-05 27 45 12 4 12 0 0 73 16 51
2011 EC-06 33 42 11 8 7 0 0 75 14 91
2011 EC-07 53 34 10 0 2 0 0 88 2 88

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 45 39 8 6 2 0 0 84 8 379
2017 EC-02 37 44 7 7 4 0 0 82 11 54
2017 EC-04 29 46 9 13 3 0 0 75 16 57
2017 EC-05 50 34 9 3 3 1 0 85 6 74
2017 EC-06 49 35 7 8 1 0 0 84 9 99
2017 EC-07 52 38 7 2 0 0 0 91 2 87
2014 EC 43 41 8 6 1 0 0 84 7 314
2014 EC-02 35 43 17 5 0 0 0 78 5 23
2014 EC-04 34 37 17 12 0 0 0 71 12 48
2014 EC-05 41 49 3 6 1 0 0 90 8 79
2014 EC-06 46 36 9 5 4 0 0 82 9 78
2014 EC-07 51 41 4 4 0 0 0 92 4 74
2011 EC 41 42 7 5 4 0 0 83 10 336
2011 EC-02 41 26 9 18 6 0 0 68 24 34
2011 EC-03 40 50 10 0 0 0 0 90 0 10
2011 EC-04 33 48 8 6 6 0 0 81 12 52
2011 EC-05 33 41 12 8 6 0 0 75 14 51
2011 EC-06 37 46 9 2 5 0 0 84 8 91
2011 EC-07 55 39 1 3 2 0 0 93 6 88

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 36 13 5 1 0 0 81 6 379
2017 EC-02 48 37 9 2 4 0 0 85 6 54
2017 EC-04 48 33 11 7 0 2 0 82 7 57
2017 EC-05 51 29 9 9 0 0 1 81 9 74
2017 EC-06 38 39 15 5 3 0 0 77 8 99
2017 EC-07 38 41 20 1 0 0 0 79 1 87
2014 EC 46 38 8 6 1 0 1 84 7 314
2014 EC-02 61 35 4 0 0 0 0 96 0 23
2014 EC-04 46 31 12 9 2 0 0 77 11 48
2014 EC-05 46 41 8 6 0 0 0 86 6 79
2014 EC-06 45 35 8 8 3 1 1 82 11 78
2014 EC-07 39 46 7 5 1 0 1 86 7 74

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 32 9 8 4 1 0 79 12 379
2017 EC-02 61 30 2 4 2 0 2 92 6 54
2017 EC-04 44 35 7 9 5 0 0 79 14 57
2017 EC-05 57 23 8 7 5 0 0 80 12 74
2017 EC-06 43 32 10 7 6 2 0 76 13 99
2017 EC-07 32 41 14 9 3 1 0 73 13 87
2014 EC 40 34 8 9 8 2 0 75 17 314
2014 EC-02 52 35 0 4 4 4 0 91 9 23
2014 EC-04 40 37 10 4 8 0 0 78 12 48
2014 EC-05 49 24 8 10 6 3 0 75 17 79
2014 EC-06 38 35 8 9 9 1 0 74 18 78
2014 EC-07 28 41 8 12 9 0 1 70 22 74
2011 EC 43 34 10 9 3 0 1 77 13 336
2011 EC-02 53 24 9 12 0 0 3 79 12 34
2011 EC-03 60 30 0 0 10 0 0 90 10 10
2011 EC-04 40 37 13 4 4 0 2 78 8 52
2011 EC-05 49 37 4 8 0 0 2 88 8 51
2011 EC-06 32 41 12 11 4 0 0 73 15 91
2011 EC-07 43 27 13 11 5 1 0 71 16 88

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 26 15 13 11 5 5 57 26 379
2017 EC-02 22 17 22 13 6 4 17 49 23 54
2017 EC-04 21 17 18 10 14 9 11 48 30 57
2017 EC-05 23 29 16 9 13 5 4 58 25 74
2017 EC-06 30 31 12 11 10 4 2 65 23 99
2017 EC-07 28 30 10 17 11 2 1 60 30 87
2014 EC 22 21 15 13 19 4 6 48 36 314
2014 EC-02 35 13 13 0 22 17 0 58 26 23
2014 EC-04 26 15 14 14 14 2 14 49 34 48
2014 EC-05 24 27 14 11 17 4 4 55 30 79
2014 EC-06 19 21 18 12 18 5 8 46 34 78
2014 EC-07 15 23 14 19 24 1 4 40 46 74
2011 EC 21 25 11 18 18 1 6 49 39 336
2011 EC-02 26 9 18 18 18 6 6 40 40 34
2011 EC-03 10 30 20 0 10 10 20 57 14 10
2011 EC-04 27 21 12 15 15 0 10 53 34 52
2011 EC-05 29 33 8 10 16 2 2 65 27 51
2011 EC-06 15 23 8 24 24 1 4 41 51 91
2011 EC-07 18 30 14 17 18 0 3 49 36 88

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 48 10 8 4 0 0 78 12 378
2017 EC-02 35 46 7 9 2 0 0 82 11 54
2017 EC-04 23 47 11 10 9 0 0 70 19 57
2017 EC-05 28 43 13 13 3 0 0 71 16 74
2017 EC-06 34 46 8 7 5 0 0 80 12 99
2017 EC-07 25 57 12 3 2 0 0 82 6 86
2014 EC 27 46 13 12 3 0 0 72 15 314
2014 EC-02 26 56 9 4 5 0 0 82 9 23
2014 EC-04 26 39 12 14 8 0 0 65 22 48
2014 EC-05 32 41 13 13 3 0 0 72 15 79
2014 EC-06 24 45 13 14 4 0 0 69 18 78
2014 EC-07 22 57 15 7 0 0 0 78 7 74
2011 EC 30 43 12 7 7 0 0 73 15 336
2011 EC-02 29 41 12 12 6 0 0 71 18 34
2011 EC-03 40 50 10 0 0 0 0 90 0 10
2011 EC-04 25 38 15 13 8 0 0 63 21 52
2011 EC-05 27 47 10 4 12 0 0 75 16 51
2011 EC-06 23 45 16 7 9 0 0 68 15 91
2011 EC-07 36 44 7 6 6 1 0 82 11 88

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 42 12 11 4 0 0 72 15 379
2017 EC-02 44 35 9 11 0 0 0 80 11 54
2017 EC-04 29 40 14 7 7 2 0 71 14 57
2017 EC-05 34 49 8 8 2 0 0 83 9 74
2017 EC-06 32 42 11 8 7 0 1 74 15 99
2017 EC-07 16 43 19 18 3 0 0 59 22 87
2014 EC 26 38 14 12 8 0 1 65 21 314
2014 EC-02 39 39 13 5 4 0 0 78 9 23
2014 EC-04 30 28 9 16 16 0 0 59 33 48
2014 EC-05 27 44 13 9 6 0 1 72 15 79
2014 EC-06 24 45 14 10 5 0 1 70 16 78
2014 EC-07 20 36 22 12 9 0 0 57 22 74
2011 EC 27 39 13 13 8 0 0 66 21 336
2011 EC-02 38 38 9 12 3 0 0 76 15 34
2011 EC-03 20 30 30 0 20 0 0 50 20 10
2011 EC-04 31 38 15 10 4 2 0 71 14 52
2011 EC-05 27 41 12 8 12 0 0 69 20 51
2011 EC-06 21 42 12 16 9 0 0 63 25 91
2011 EC-07 26 35 13 17 9 0 0 61 26 88

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 40 13 15 7 0 0 65 22 378
2017 EC-02 32 41 11 9 7 0 0 72 17 54
2017 EC-04 23 37 15 14 11 0 0 60 25 56
2017 EC-05 30 36 15 10 9 0 0 66 19 74
2017 EC-06 27 40 8 17 8 0 1 67 25 99
2017 EC-07 16 46 17 19 1 0 0 62 21 87

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 42 9 6 3 0 0 82 9 379
2017 EC-02 50 35 11 4 0 0 0 85 4 54
2017 EC-04 31 50 10 5 3 0 0 81 9 57
2017 EC-05 39 38 11 7 4 0 0 77 11 74
2017 EC-06 47 36 5 8 4 0 0 83 12 99
2017 EC-07 33 51 10 6 0 0 0 84 6 87
2014 EC 42 40 10 6 2 0 0 82 8 314
2014 EC-02 48 43 4 4 0 0 0 91 4 23
2014 EC-04 44 35 11 8 2 0 0 79 10 48
2014 EC-05 39 44 6 9 1 0 0 83 10 79
2014 EC-06 50 29 12 5 4 0 0 79 9 78
2014 EC-07 31 51 14 3 1 0 0 82 4 74
2011 EC 37 42 10 7 3 0 0 80 10 336
2011 EC-02 35 53 3 3 6 0 0 88 9 34
2011 EC-03 40 50 10 0 0 0 0 90 0 10
2011 EC-04 37 40 13 8 0 2 0 78 8 52
2011 EC-05 41 37 12 6 4 0 0 78 10 51
2011 EC-06 30 46 13 7 4 0 0 76 11 91
2011 EC-07 42 38 8 9 3 0 0 80 13 88

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 39 14 9 5 0 0 72 14 379
2017 EC-02 46 32 13 7 2 0 0 78 9 54
2017 EC-04 21 47 16 5 9 2 0 70 14 57
2017 EC-05 38 36 11 8 7 0 0 74 15 74
2017 EC-06 36 37 12 10 5 0 0 73 15 99
2017 EC-07 26 42 17 13 2 0 0 68 15 87

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 39 9 5 2 0 0 83 7 379
2017 EC-02 43 37 7 7 2 2 2 83 10 54
2017 EC-04 24 51 13 5 7 0 0 75 12 57
2017 EC-05 43 30 17 8 1 0 0 73 9 74
2017 EC-06 51 35 6 5 3 0 0 86 8 99
2017 EC-07 47 46 6 1 0 0 0 93 1 87
2014 EC 51 35 10 3 1 0 0 85 5 314
2014 EC-02 52 35 9 0 5 0 0 87 5 23
2014 EC-04 46 35 8 8 2 0 0 82 10 48
2014 EC-05 45 38 10 6 0 0 0 84 6 79
2014 EC-06 54 29 14 1 1 0 0 83 3 78
2014 EC-07 54 36 7 1 1 0 0 91 3 74
2011 EC 48 39 8 3 2 0 0 87 5 334
2011 EC-02 53 41 3 0 3 0 0 94 3 34
2011 EC-03 70 30 0 0 0 0 0 100 0 10
2011 EC-04 37 46 13 2 2 0 0 83 4 52
2011 EC-05 47 39 8 2 4 0 0 86 6 51
2011 EC-06 41 42 9 7 2 0 0 82 9 91
2011 EC-07 57 32 7 3 0 0 0 90 3 87

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 44 11 8 3 1 0 77 12 379
2017 EC-02 44 28 19 6 2 2 0 74 8 54
2017 EC-04 21 44 12 18 5 0 0 65 23 57
2017 EC-05 32 41 13 9 4 0 0 74 13 74
2017 EC-06 36 47 6 6 3 1 0 84 9 99
2017 EC-07 30 51 12 6 1 0 0 82 7 87
2014 EC 29 44 12 9 4 1 0 74 13 314
2014 EC-02 35 43 13 9 0 0 0 78 9 23
2014 EC-04 34 41 8 10 6 0 0 76 16 48
2014 EC-05 33 39 14 9 5 0 0 72 14 79
2014 EC-06 29 42 12 9 6 1 0 73 16 78
2014 EC-07 20 54 15 8 3 0 0 74 11 74
2011 EC 34 41 11 8 6 0 0 75 14 334
2011 EC-02 41 38 6 6 9 0 0 79 15 34
2011 EC-03 50 30 20 0 0 0 0 80 0 10
2011 EC-04 23 50 12 8 8 0 0 73 15 52
2011 EC-05 43 31 14 10 2 0 0 75 12 51
2011 EC-06 21 49 13 8 8 1 0 71 16 91
2011 EC-07 41 34 9 10 5 0 0 76 15 87

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 37 16 9 3 1 0 72 12 378
2017 EC-02 37 37 11 11 2 2 0 75 13 54
2017 EC-04 21 44 21 7 7 0 0 65 14 57
2017 EC-05 41 32 17 4 5 0 0 73 9 74
2017 EC-06 39 35 14 9 2 1 0 74 11 98
2017 EC-07 33 38 16 14 0 0 0 70 14 87
2014 EC 30 41 13 10 5 0 0 72 15 314
2014 EC-02 48 35 13 4 0 0 0 82 4 23
2014 EC-04 30 43 10 8 8 0 0 74 16 48
2014 EC-05 33 35 15 12 5 0 0 68 17 79
2014 EC-06 32 44 12 5 8 0 0 76 13 78
2014 EC-07 20 47 15 15 3 0 0 68 18 74

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 38 15 11 3 0 1 70 15 379
2017 EC-02 44 39 9 6 2 0 0 83 7 54
2017 EC-04 20 44 23 7 7 0 0 64 14 57
2017 EC-05 33 36 15 14 3 0 0 68 17 74
2017 EC-06 34 34 11 14 3 1 3 70 18 99
2017 EC-07 29 39 18 11 2 0 0 68 14 87
2014 EC 31 45 11 8 3 1 1 77 12 314
2014 EC-02 35 48 4 4 0 4 4 91 5 23
2014 EC-04 34 37 12 10 6 0 0 72 16 48
2014 EC-05 40 39 11 5 4 0 0 80 9 79
2014 EC-06 32 46 10 6 4 0 1 79 10 78
2014 EC-07 19 53 12 12 3 0 1 73 15 74
2011 EC 34 41 12 6 4 2 1 77 10 333
2011 EC-02 47 38 9 0 6 0 0 85 6 34
2011 EC-03 40 40 0 0 10 10 0 89 11 10
2011 EC-04 40 38 13 2 4 0 2 80 6 52
2011 EC-05 31 39 18 10 0 2 0 71 10 49
2011 EC-06 28 44 12 8 3 2 2 76 12 90
2011 EC-07 33 41 11 9 5 1 0 75 14 88

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 41 11 7 4 0 0 78 10 377
2017 EC-02 42 39 9 6 4 0 0 81 9 54
2017 EC-04 35 39 9 9 9 0 0 74 17 57
2017 EC-05 37 40 13 7 4 0 0 76 11 74
2017 EC-06 39 40 10 8 3 0 0 79 11 97
2017 EC-07 31 49 14 5 1 0 0 81 6 87
2014 EC 33 43 13 9 2 0 0 77 10 314
2014 EC-02 43 35 4 13 5 0 0 78 18 23
2014 EC-04 28 34 19 14 4 0 0 63 18 48
2014 EC-05 37 42 15 5 1 0 0 79 6 79
2014 EC-06 33 38 14 13 1 0 0 72 14 78
2014 EC-07 28 61 8 3 0 0 0 89 3 74
2011 EC 37 44 8 5 6 0 0 81 11 336
2011 EC-02 32 44 9 9 6 0 0 76 15 34
2011 EC-03 50 50 0 0 0 0 0 100 0 10
2011 EC-04 37 38 13 4 8 0 0 75 12 52
2011 EC-05 37 43 6 4 10 0 0 80 14 51
2011 EC-06 27 49 10 5 8 0 0 77 13 91
2011 EC-07 43 45 3 6 2 0 0 89 8 88

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 40 15 5 3 1 1 76 8 379
2017 EC-02 56 35 6 2 0 2 0 92 2 54
2017 EC-04 51 33 7 5 2 2 0 86 7 57
2017 EC-05 39 38 14 5 1 0 3 79 7 74
2017 EC-06 25 46 16 4 8 1 0 71 12 99
2017 EC-07 21 45 25 7 2 0 0 66 9 87
2014 EC 33 39 13 9 4 0 1 74 14 314
2014 EC-02 39 35 13 13 0 0 0 74 13 23
2014 EC-04 38 36 12 5 4 0 4 78 9 48
2014 EC-05 39 37 12 11 1 0 0 76 13 79
2014 EC-06 36 42 9 9 4 0 0 78 13 78
2014 EC-07 18 43 19 9 8 0 3 63 18 74
2011 EC 30 41 19 8 2 0 0 71 11 336
2011 EC-02 41 32 26 0 0 0 0 74 0 34
2011 EC-03 50 20 10 20 0 0 0 70 20 10
2011 EC-04 38 42 12 8 0 0 0 81 8 52
2011 EC-05 37 41 16 6 0 0 0 78 6 51
2011 EC-06 27 44 19 8 2 0 0 71 10 91
2011 EC-07 17 41 24 11 7 0 0 58 18 88

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 24 39 17 8 2 2 26 34 377
2017 EC-02 4 17 30 19 24 6 2 46 22 54
2017 EC-04 16 11 41 21 7 4 0 29 28 56
2017 EC-05 7 29 36 17 5 4 3 24 38 74
2017 EC-06 12 25 42 15 6 0 0 21 37 98
2017 EC-07 5 33 42 15 3 0 2 19 39 87
2014 EC 9 27 39 18 5 1 1 23 37 312
2014 EC-02 4 9 39 44 0 4 0 46 14 23
2014 EC-04 8 21 43 20 8 0 0 28 29 48
2014 EC-05 14 16 42 18 9 1 0 27 31 79
2014 EC-06 12 32 37 13 4 1 1 17 45 78
2014 EC-07 4 43 38 10 3 0 3 13 49 72
2011 EC 10 28 37 16 6 0 3 23 39 336
2011 EC-02 6 15 32 26 9 3 9 40 23 34
2011 EC-03 0 30 30 30 10 0 0 40 30 10
2011 EC-04 10 27 35 17 12 0 0 29 37 52
2011 EC-05 4 31 33 20 8 0 4 29 37 51
2011 EC-06 13 31 32 19 4 0 1 23 44 91
2011 EC-07 14 27 47 8 2 0 2 10 42 88

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 6 17 33 24 12 6 2 39 25 377
2017 EC-02 4 9 20 31 20 11 4 61 15 54
2017 EC-04 9 12 37 25 11 7 0 38 22 57
2017 EC-05 3 15 30 23 13 13 4 42 21 74
2017 EC-06 7 19 42 17 12 2 1 30 27 98
2017 EC-07 8 24 29 26 9 1 2 37 34 86
2014 EC 9 16 28 30 12 2 3 44 26 312
2014 EC-02 4 13 9 48 22 4 0 73 18 23
2014 EC-04 7 20 24 28 20 0 0 48 27 48
2014 EC-05 11 13 28 31 11 4 3 45 26 79
2014 EC-06 13 10 29 32 10 3 3 45 24 78
2014 EC-07 7 24 38 21 6 0 6 28 32 72
2011 EC 7 12 24 30 20 3 4 54 20 336
2011 EC-02 3 15 15 29 21 12 6 61 21 34
2011 EC-03 0 0 10 30 50 0 10 89 0 10
2011 EC-04 4 8 25 25 37 2 0 63 12 52
2011 EC-05 6 16 20 33 20 0 6 56 23 51
2011 EC-06 4 15 24 36 14 2 3 53 21 91
2011 EC-07 13 9 32 26 14 1 6 43 23 88

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 24 34 16 7 3 1 24 40 378
2017 EC-02 11 15 31 15 18 7 2 37 29 54
2017 EC-04 16 21 30 21 9 4 0 31 38 57
2017 EC-05 13 26 36 12 4 6 3 18 43 74
2017 EC-06 17 28 30 21 3 1 0 24 46 99
2017 EC-07 15 23 41 14 3 1 2 18 40 86
2014 EC 19 30 29 14 5 2 2 19 50 313
2014 EC-02 9 22 35 26 4 4 0 32 32 23
2014 EC-04 18 21 24 20 12 4 0 34 41 48
2014 EC-05 15 35 28 11 8 0 3 19 52 79
2014 EC-06 27 31 29 9 3 1 0 12 58 78
2014 EC-07 16 34 34 11 0 0 4 11 53 73
2011 EC 19 26 28 16 8 1 3 24 47 336
2011 EC-02 12 18 26 21 15 6 3 39 32 34
2011 EC-03 0 0 10 40 40 0 10 89 0 10
2011 EC-04 21 27 25 19 6 0 2 25 49 52
2011 EC-05 16 24 31 16 10 0 4 27 41 51
2011 EC-06 20 32 29 13 4 0 2 18 53 91
2011 EC-07 22 30 32 10 5 0 2 15 52 88

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 21 34 20 10 3 2 32 33 377
2017 EC-02 6 4 24 26 33 6 2 64 10 54
2017 EC-04 12 10 35 28 11 4 0 40 23 57
2017 EC-05 5 18 35 23 8 6 4 34 27 74
2017 EC-06 13 27 38 19 3 0 0 22 40 98
2017 EC-07 15 34 30 13 5 1 2 19 50 86
2014 EC 15 28 30 21 4 1 1 26 44 313
2014 EC-02 4 17 30 35 4 4 4 43 24 23
2014 EC-04 6 22 29 29 14 0 0 43 28 47
2014 EC-05 14 33 16 29 6 0 1 36 47 79
2014 EC-06 18 31 29 19 0 3 0 20 50 78
2014 EC-07 19 28 43 7 0 0 3 7 49 74
2011 EC 13 22 33 20 10 1 2 30 36 336
2011 EC-02 12 15 26 26 18 3 0 45 27 34
2011 EC-03 0 0 30 30 40 0 0 70 0 10
2011 EC-04 8 19 25 27 21 0 0 48 27 52
2011 EC-05 8 14 41 27 8 0 2 36 22 51
2011 EC-06 14 22 37 20 3 1 2 24 38 91
2011 EC-07 17 35 33 9 2 0 3 12 54 88

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 21 31 16 10 6 4 29 37 375
2017 EC-02 6 7 26 17 28 13 4 53 16 54
2017 EC-04 10 10 31 23 11 5 9 39 24 57
2017 EC-05 11 18 31 12 9 11 8 25 37 74
2017 EC-06 18 25 33 19 3 1 1 22 44 97
2017 EC-07 16 33 28 14 6 2 1 20 51 85
2014 EC 17 25 26 17 8 2 4 27 45 313
2014 EC-02 9 17 30 31 4 4 4 38 28 23
2014 EC-04 15 16 22 24 18 0 4 44 33 48
2014 EC-05 19 16 28 19 10 3 5 32 38 79
2014 EC-06 19 29 22 15 5 4 5 23 54 78
2014 EC-07 15 38 30 10 3 0 4 13 56 73
2011 EC 15 19 30 21 10 2 2 32 36 336
2011 EC-02 9 18 24 29 9 6 6 43 30 34
2011 EC-03 20 0 30 10 30 0 10 44 22 10
2011 EC-04 6 25 25 25 19 0 0 44 31 52
2011 EC-05 20 20 25 14 16 4 2 31 42 51
2011 EC-06 14 19 31 26 4 2 3 33 35 91
2011 EC-07 20 22 36 15 5 1 1 20 43 88

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 23 28 18 12 5 4 33 36 377
2017 EC-02 6 9 18 24 24 11 7 59 18 54
2017 EC-04 11 21 31 18 9 4 7 30 35 57
2017 EC-05 5 25 28 12 13 12 4 30 37 73
2017 EC-06 17 27 25 21 8 0 2 30 45 98
2017 EC-07 8 26 34 17 10 4 1 28 36 87
2014 EC 8 13 30 29 11 2 6 44 23 312
2014 EC-02 4 4 17 39 22 4 9 70 10 23
2014 EC-04 11 14 24 20 26 0 4 49 26 48
2014 EC-05 8 8 35 33 9 3 5 46 17 78
2014 EC-06 8 18 28 32 8 3 4 42 27 78
2014 EC-07 10 14 37 26 5 0 8 34 25 73
2011 EC 7 14 29 27 17 2 4 47 22 336
2011 EC-02 3 6 32 21 21 12 6 50 11 34
2011 EC-03 10 0 10 40 30 0 10 78 11 10
2011 EC-04 8 17 21 25 29 0 0 54 25 52
2011 EC-05 10 16 20 25 24 2 4 52 27 51
2011 EC-06 5 13 30 35 11 2 3 49 20 91
2011 EC-07 8 15 36 25 8 1 7 36 25 88

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 21 36 14 8 4 3 24 37 376
2017 EC-02 6 20 26 17 17 11 4 39 30 54
2017 EC-04 19 4 35 23 9 7 3 36 26 57
2017 EC-05 8 20 43 12 10 4 3 24 30 73
2017 EC-06 21 20 39 12 3 2 3 16 43 99
2017 EC-07 9 35 33 11 7 1 4 19 46 85
2014 EC 15 27 32 15 3 2 5 20 45 313
2014 EC-02 22 13 13 35 9 4 4 47 38 23
2014 EC-04 6 33 30 18 4 6 2 24 43 48
2014 EC-05 10 23 37 22 5 0 4 28 34 79
2014 EC-06 23 28 28 9 4 1 6 14 56 78
2014 EC-07 15 32 38 7 0 0 8 7 51 73
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 70 16 5 4 4 1 1 87 8 379
2017 EC-02 76 17 2 4 0 0 2 94 4 54
2017 EC-04 66 9 9 6 11 0 0 75 16 57
2017 EC-05 73 12 4 5 4 1 0 86 10 74
2017 EC-06 74 14 3 2 5 0 2 90 7 99
2017 EC-07 62 26 7 3 1 1 0 88 5 87
2014 EC 71 11 7 7 3 1 2 83 10 314
2014 EC-02 78 4 4 9 0 0 4 86 9 23
2014 EC-04 73 7 10 6 2 2 0 81 8 48
2014 EC-05 67 14 6 6 4 0 3 83 10 79
2014 EC-06 73 10 5 8 4 0 0 83 12 78
2014 EC-07 74 12 7 7 0 0 0 86 7 74
2011 EC 66 16 6 7 4 0 1 82 11 335
2011 EC-02 76 6 3 9 6 0 0 82 15 34
2011 EC-03 50 20 0 10 0 0 20 88 13 10
2011 EC-04 77 4 2 8 6 0 4 84 14 52
2011 EC-05 58 14 10 14 4 0 0 72 18 50
2011 EC-06 59 26 5 3 5 0 0 86 9 91
2011 EC-07 65 16 10 5 3 0 1 82 8 88

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 28 13 9 5 7 7 68 16 379
2017 EC-02 30 30 11 9 4 13 4 71 16 54
2017 EC-04 28 24 17 3 7 11 9 65 13 57
2017 EC-05 36 25 10 8 8 5 7 70 18 74
2017 EC-06 34 28 14 6 4 4 11 72 12 99
2017 EC-07 25 33 11 17 2 7 5 65 22 87
2014 EC 34 27 14 10 5 4 6 68 17 314
2014 EC-02 48 22 9 9 4 4 4 76 15 23
2014 EC-04 36 19 18 6 10 2 8 62 18 48
2014 EC-05 37 22 14 13 5 3 8 65 20 79
2014 EC-06 28 37 6 13 5 4 6 73 20 78
2014 EC-07 32 27 20 9 3 4 4 65 13 74

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 30 9 9 7 2 1 75 15 379
2017 EC-02 46 28 7 9 6 2 2 77 15 54
2017 EC-04 37 32 10 9 10 2 0 70 19 57
2017 EC-05 46 24 8 9 9 4 0 72 19 74
2017 EC-06 50 29 10 7 4 0 0 79 11 99
2017 EC-07 38 34 11 9 5 1 1 74 14 87
2014 EC 44 28 9 10 8 1 0 73 17 314
2014 EC-02 52 26 4 9 9 0 0 78 17 23
2014 EC-04 53 19 4 6 16 2 0 73 23 48
2014 EC-05 42 27 14 12 5 1 0 69 17 79
2014 EC-06 44 29 10 8 8 1 0 74 16 78
2014 EC-07 38 35 9 12 5 0 0 73 18 74

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 36 14 7 5 1 1 73 12 379
2017 EC-02 46 28 11 6 6 2 2 77 12 54
2017 EC-04 39 31 23 2 5 0 0 70 7 57
2017 EC-05 37 36 13 5 4 5 0 76 10 74
2017 EC-06 31 37 11 10 10 0 1 69 20 99
2017 EC-07 33 43 16 7 1 0 0 76 8 87
2014 EC 32 40 11 10 5 3 1 74 15 314
2014 EC-02 39 26 17 13 0 4 0 68 14 23
2014 EC-04 32 36 11 10 8 2 0 70 19 48
2014 EC-05 33 41 9 11 4 3 0 75 16 79
2014 EC-06 35 37 8 8 9 3 1 75 17 78
2014 EC-07 23 53 14 7 3 0 1 77 10 74
2011 EC 30 38 11 11 7 2 1 70 18 335
2011 EC-02 38 32 15 9 0 6 0 75 9 34
2011 EC-03 30 40 0 10 20 0 0 70 30 10
2011 EC-04 25 37 13 13 8 4 0 64 22 52
2011 EC-05 31 27 18 14 8 2 0 60 22 51
2011 EC-06 28 42 9 11 9 0 1 71 20 90
2011 EC-07 32 40 10 9 5 2 2 75 14 88

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 30 11 6 4 15 2 75 12 379
2017 EC-02 30 26 11 4 4 22 4 75 10 54
2017 EC-04 25 31 8 3 5 28 0 78 12 57
2017 EC-05 36 23 10 5 5 18 2 74 13 74
2017 EC-06 30 34 9 11 5 10 1 71 18 99
2017 EC-07 38 35 13 7 0 5 2 79 7 87
2014 EC 29 28 15 9 6 13 1 66 17 314
2014 EC-02 44 17 9 4 13 13 0 70 20 23
2014 EC-04 28 31 8 12 10 10 0 66 25 48
2014 EC-05 23 25 18 12 5 18 0 58 20 79
2014 EC-06 29 28 15 10 4 12 1 66 16 78
2014 EC-07 31 31 19 4 4 9 1 70 9 74
2011 EC 33 30 11 6 9 9 1 71 17 335
2011 EC-02 32 26 15 3 9 15 0 69 14 34
2011 EC-03 20 40 10 0 20 10 0 67 22 10
2011 EC-04 29 37 8 8 8 10 2 74 17 52
2011 EC-05 31 29 8 12 12 8 0 66 26 51
2011 EC-06 27 34 13 7 10 9 0 67 18 90
2011 EC-07 44 24 11 5 6 7 3 76 11 88

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 19 15 13 8 27 5 47 31 379
2017 EC-02 15 17 7 4 7 44 6 63 22 54
2017 EC-04 7 16 12 10 7 44 4 43 33 57
2017 EC-05 13 17 18 16 1 26 8 47 26 74
2017 EC-06 16 23 17 16 7 17 4 50 29 99
2017 EC-07 14 20 17 14 15 16 5 43 36 87
2014 EC 9 21 18 17 10 21 3 40 36 313
2014 EC-02 9 26 13 13 13 17 9 47 36 23
2014 EC-04 8 12 16 10 18 31 4 31 44 48
2014 EC-05 13 14 22 18 12 21 1 34 38 78
2014 EC-06 8 22 12 22 8 26 4 42 42 78
2014 EC-07 7 30 23 20 7 12 1 42 31 74

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 51 32 7 5 2 1 0 85 8 379
2017 EC-02 63 15 15 6 0 0 2 79 6 54
2017 EC-04 51 33 7 5 3 0 0 84 9 57
2017 EC-05 50 29 5 7 5 4 0 82 12 74
2017 EC-06 49 37 6 6 2 0 0 86 8 99
2017 EC-07 50 39 7 3 1 0 0 89 5 87
2014 EC 47 34 8 8 3 0 0 81 11 314
2014 EC-02 39 39 17 4 0 0 0 78 4 23
2014 EC-04 53 25 2 12 8 0 0 78 20 48
2014 EC-05 43 41 4 9 4 0 0 83 13 79
2014 EC-06 51 33 8 6 1 0 0 85 8 78
2014 EC-07 43 32 12 9 1 0 1 77 11 74
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 32 11 10 6 1 1 73 16 378
2017 EC-02 50 28 11 6 2 2 2 81 8 54
2017 EC-04 30 49 11 2 9 0 0 79 10 57
2017 EC-05 44 36 1 8 8 3 0 82 17 73
2017 EC-06 44 24 11 13 5 0 2 70 19 99
2017 EC-07 33 33 16 15 3 0 0 66 18 87
2014 EC 37 37 12 9 3 1 0 76 12 314
2014 EC-02 48 22 22 4 0 4 0 73 5 23
2014 EC-04 28 43 12 14 2 0 0 72 16 48
2014 EC-05 45 33 13 4 4 1 0 79 8 79
2014 EC-06 38 36 9 13 4 0 0 74 17 78
2014 EC-07 30 45 14 8 3 0 1 75 11 74
2011 EC 35 37 9 11 8 0 0 72 19 336
2011 EC-02 35 35 9 12 9 0 0 71 21 34
2011 EC-03 20 40 10 0 30 0 0 60 30 10
2011 EC-04 37 37 10 10 8 0 0 73 17 52
2011 EC-05 39 35 6 12 8 0 0 75 20 51
2011 EC-06 32 34 10 16 7 0 1 67 23 91
2011 EC-07 34 40 10 8 7 1 0 75 15 88

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 49 27 12 5 3 4 1 79 9 379
2017 EC-02 57 22 13 4 0 2 2 83 4 54
2017 EC-04 49 32 7 2 5 5 0 85 7 57
2017 EC-05 49 27 9 4 3 8 0 83 7 74
2017 EC-06 51 25 10 7 4 2 1 79 11 99
2017 EC-07 41 27 17 9 3 2 0 70 13 87
2014 EC 45 28 11 7 5 2 2 75 13 314
2014 EC-02 61 26 4 9 0 0 0 87 9 23
2014 EC-04 42 18 10 15 10 2 2 63 26 48
2014 EC-05 47 29 11 3 5 4 1 80 8 79
2014 EC-06 47 26 10 8 8 0 1 74 16 78
2014 EC-07 35 38 12 7 3 3 3 77 10 74
2011 EC 38 33 10 8 7 3 1 74 15 335
2011 EC-02 35 41 9 6 6 3 0 79 12 34
2011 EC-03 40 40 0 20 0 0 0 80 20 10
2011 EC-04 35 37 8 4 12 4 0 76 16 51
2011 EC-05 39 31 12 6 4 8 0 77 11 51
2011 EC-06 31 30 13 14 9 1 2 63 24 91
2011 EC-07 48 30 10 5 5 3 0 80 9 88

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 33 8 10 5 1 1 77 14 379
2017 EC-02 52 28 7 9 2 0 2 81 11 54
2017 EC-04 46 35 7 2 9 0 2 82 11 57
2017 EC-05 41 30 4 17 4 4 0 74 22 74
2017 EC-06 48 28 4 13 6 0 1 77 19 99
2017 EC-07 35 41 14 6 3 1 0 77 9 87
2014 EC 39 31 12 13 4 0 0 71 17 314
2014 EC-02 48 39 0 13 0 0 0 87 13 23
2014 EC-04 32 30 14 19 4 0 0 63 23 48
2014 EC-05 47 28 9 10 6 0 0 74 17 79
2014 EC-06 45 24 12 13 6 0 0 69 19 78
2014 EC-07 28 36 19 12 3 0 1 66 15 74
2011 EC 37 36 8 11 7 0 0 74 18 335
2011 EC-02 44 32 9 6 9 0 0 76 15 34
2011 EC-03 40 30 0 0 30 0 0 70 30 10
2011 EC-04 38 31 10 15 6 0 0 69 21 52
2011 EC-05 37 33 12 12 6 0 0 71 18 51
2011 EC-06 31 40 7 12 11 0 0 70 23 91
2011 EC-07 40 41 7 8 3 0 0 82 11 87

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 77 13 3 3 2 1 1 92 5 379
2017 EC-02 89 7 0 2 0 0 2 98 2 54
2017 EC-04 72 11 7 7 3 0 0 82 11 57
2017 EC-05 73 17 3 3 2 3 0 93 4 74
2017 EC-06 79 12 2 3 2 1 1 93 5 99
2017 EC-07 75 17 6 1 1 0 0 92 2 87
2014 EC 78 12 4 3 1 0 2 92 4 314
2014 EC-02 91 0 4 0 0 0 4 95 0 23
2014 EC-04 81 9 4 2 0 2 2 94 2 48
2014 EC-05 73 17 5 3 1 0 1 91 4 79
2014 EC-06 81 9 4 4 3 0 0 90 6 78
2014 EC-07 80 15 3 1 0 0 1 96 1 74
2011 EC 79 10 4 2 2 0 1 91 5 334
2011 EC-02 91 6 0 0 3 0 0 97 3 34
2011 EC-03 80 0 10 0 0 0 10 89 0 10
2011 EC-04 85 2 0 2 8 0 4 90 10 52
2011 EC-05 75 12 6 6 2 0 0 86 8 51
2011 EC-06 77 14 4 1 2 0 1 92 3 90
2011 EC-07 78 9 8 3 0 0 1 89 3 88

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 26 8 6 6 6 4 79 13 378
2017 EC-02 48 24 4 4 2 7 11 89 7 54
2017 EC-04 43 21 5 5 12 11 4 74 20 57
2017 EC-05 54 23 10 5 3 5 0 81 9 74
2017 EC-06 48 26 9 5 5 3 4 79 11 99
2017 EC-07 33 36 7 8 7 7 2 76 17 86
2014 EC 36 28 12 7 8 5 3 70 17 314
2014 EC-02 35 44 4 4 4 4 4 86 9 23
2014 EC-04 42 20 15 4 12 6 0 67 17 48
2014 EC-05 35 27 11 8 10 5 4 68 20 79
2014 EC-06 41 24 6 6 10 8 4 74 19 78
2014 EC-07 28 38 15 9 3 3 4 71 13 74
2011 EC 37 30 12 8 7 3 3 72 15 334
2011 EC-02 35 32 18 6 3 3 3 72 9 34
2011 EC-03 30 40 20 0 0 10 0 78 0 10
2011 EC-04 40 25 12 8 10 0 6 69 18 52
2011 EC-05 49 24 6 6 8 8 0 79 15 51
2011 EC-06 31 34 13 8 10 1 3 68 18 91
2011 EC-07 36 31 11 11 3 5 2 72 16 87

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 55 26 8 3 5 2 0 84 8 379
2017 EC-02 61 28 2 4 4 2 0 91 8 54
2017 EC-04 58 26 9 0 7 0 0 84 7 57
2017 EC-05 61 19 6 5 5 4 0 83 11 74
2017 EC-06 56 29 7 3 3 1 1 87 6 99
2017 EC-07 49 26 13 3 7 2 0 77 11 87

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 60 22 10 2 4 2 1 84 6 379
2017 EC-02 72 19 4 2 2 2 0 92 4 54
2017 EC-04 62 23 9 0 7 0 0 84 7 57
2017 EC-05 67 14 7 3 4 5 0 85 7 74
2017 EC-06 63 21 9 2 3 1 1 86 5 99
2017 EC-07 46 30 15 2 5 1 1 78 7 87

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 49 27 9 9 5 1 0 77 14 378
2017 EC-02 59 24 6 9 2 0 0 83 11 54
2017 EC-04 53 30 3 7 7 0 0 83 14 57
2017 EC-05 51 24 6 9 7 3 0 78 16 74
2017 EC-06 52 26 9 8 3 1 1 80 11 99
2017 EC-07 38 32 14 9 7 0 0 70 16 86
2014 EC 40 34 12 9 5 0 0 74 14 314
2014 EC-02 56 22 17 5 0 0 0 78 5 23
2014 EC-04 36 31 13 12 8 0 0 67 20 48
2014 EC-05 39 35 8 13 5 0 0 75 18 79
2014 EC-06 44 35 9 6 6 0 0 78 13 78
2014 EC-07 31 38 18 9 3 0 1 70 12 74
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 40 23 6 5 8 5 61 13 99
2017 EC-06 26 26 32 5 5 0 5 55 11 19
2017 EC-07 8 43 21 7 4 11 5 62 13 73
2014 EC 19 33 22 7 5 2 12 60 14 85
2014 EC-06 27 45 27 0 0 0 0 73 0 11
2014 EC-07 13 34 21 8 3 3 16 59 14 61

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 33 17 9 4 11 1 67 14 379
2017 EC-02 43 28 7 4 0 17 2 86 5 54
2017 EC-04 18 38 18 2 7 17 0 68 10 57
2017 EC-05 24 36 14 5 7 13 2 70 14 74
2017 EC-06 24 32 15 17 3 8 0 62 22 99
2017 EC-07 22 32 26 11 2 6 0 58 15 87
2014 EC 27 35 17 7 5 8 1 68 14 314
2014 EC-02 48 31 13 4 0 4 0 82 5 23
2014 EC-04 30 30 19 8 8 4 0 63 17 48
2014 EC-05 30 33 17 6 8 6 0 68 15 79
2014 EC-06 24 36 14 6 5 13 1 70 13 78
2014 EC-07 20 41 19 11 1 7 1 66 13 74
2011 EC 27 38 14 8 5 6 1 70 14 334
2011 EC-02 44 26 15 12 3 0 0 71 15 34
2011 EC-03 10 50 30 0 0 10 0 67 0 10
2011 EC-04 34 32 6 4 12 8 4 75 18 50
2011 EC-05 24 31 24 6 4 12 0 62 11 51
2011 EC-06 20 43 13 13 2 9 0 69 17 91
2011 EC-07 30 42 14 8 7 0 0 72 15 88

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 39 16 12 5 5 1 66 18 379
2017 EC-02 48 30 6 4 2 9 2 88 6 54
2017 EC-04 18 45 20 7 7 3 0 65 14 57
2017 EC-05 24 34 14 12 7 9 2 64 21 74
2017 EC-06 19 39 17 15 6 3 0 61 22 99
2017 EC-07 16 41 21 16 3 3 0 59 20 87
2014 EC 22 39 19 12 6 2 0 62 19 314
2014 EC-02 43 31 13 13 0 0 0 74 13 23
2014 EC-04 20 26 31 14 8 0 0 46 22 48
2014 EC-05 27 35 19 13 6 0 0 62 19 79
2014 EC-06 22 42 21 6 6 3 0 66 13 78
2014 EC-07 11 49 12 18 5 4 1 63 24 74
2011 EC 26 34 18 12 7 3 0 62 19 334
2011 EC-02 48 12 9 15 6 9 0 67 23 33
2011 EC-03 20 50 20 0 10 0 0 70 10 10
2011 EC-04 31 31 21 12 6 0 0 62 17 52
2011 EC-05 29 33 22 8 6 2 0 64 14 51
2011 EC-06 18 38 17 19 6 3 0 57 25 90
2011 EC-07 23 40 19 7 10 1 0 63 17 88

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 33 21 13 7 10 1 55 22 378
2017 EC-02 35 28 9 4 4 18 2 79 9 54
2017 EC-04 12 33 27 9 9 11 0 51 20 57
2017 EC-05 13 38 12 10 9 16 2 63 23 74
2017 EC-06 14 34 23 18 8 3 0 50 27 99
2017 EC-07 9 31 30 18 3 8 0 44 24 86
2014 EC 15 35 19 20 6 4 0 52 27 313
2014 EC-02 26 39 22 13 0 0 0 65 13 23
2014 EC-04 18 26 25 16 8 6 0 47 26 48
2014 EC-05 19 37 11 22 8 4 0 58 30 79
2014 EC-06 14 32 21 19 6 6 0 50 28 77
2014 EC-07 5 39 23 26 4 1 1 46 31 74
2011 EC 17 34 16 18 7 8 0 55 27 336
2011 EC-02 29 35 15 12 6 3 0 67 18 34
2011 EC-03 30 0 40 0 10 20 0 38 13 10
2011 EC-04 21 29 17 19 8 4 2 53 29 52
2011 EC-05 24 33 6 14 6 18 0 69 24 51
2011 EC-06 9 36 15 26 8 5 0 48 36 91
2011 EC-07 10 41 20 15 7 7 0 55 23 88

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 28 22 17 8 8 1 48 28 379
2017 EC-02 31 19 20 9 4 15 2 60 16 54
2017 EC-04 9 24 27 21 9 10 0 37 34 57
2017 EC-05 16 31 17 13 11 9 3 53 28 74
2017 EC-06 17 35 18 13 11 5 0 55 25 99
2017 EC-07 9 26 26 26 7 6 0 37 35 87
2014 EC 16 28 15 19 14 7 1 47 36 313
2014 EC-02 35 22 22 9 9 0 4 59 19 23
2014 EC-04 21 27 13 21 15 4 0 49 37 47
2014 EC-05 20 27 13 24 12 4 1 49 37 79
2014 EC-06 12 32 15 15 17 9 0 48 35 78
2014 EC-07 5 28 16 19 16 14 1 40 41 74
2011 EC 15 32 22 14 11 6 0 50 26 335
2011 EC-02 24 32 21 12 3 9 0 61 16 34
2011 EC-03 20 30 30 10 10 0 0 50 20 10
2011 EC-04 12 35 17 17 12 8 0 50 31 52
2011 EC-05 20 29 20 18 4 10 0 54 24 51
2011 EC-06 10 33 22 14 16 4 0 45 31 90
2011 EC-07 16 32 24 10 15 3 0 49 26 88

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 27 21 26 10 4 1 41 37 376
2017 EC-02 20 28 19 17 6 9 2 54 25 54
2017 EC-04 10 24 28 19 12 5 0 36 34 57
2017 EC-05 12 27 15 27 12 5 2 42 42 74
2017 EC-06 7 29 22 28 12 2 0 37 41 98
2017 EC-07 10 28 22 30 7 2 0 39 38 85
2014 EC 13 32 19 21 12 3 0 46 34 313
2014 EC-02 22 35 22 22 0 0 0 56 22 23
2014 EC-04 16 28 23 16 14 2 0 45 31 48
2014 EC-05 20 29 24 14 13 0 0 49 27 79
2014 EC-06 9 27 13 30 16 5 0 38 48 77
2014 EC-07 5 39 18 22 12 3 1 46 35 74
2011 EC 14 34 20 21 10 2 0 48 31 336
2011 EC-02 24 26 24 18 3 6 0 53 22 34
2011 EC-03 20 30 20 10 20 0 0 50 30 10
2011 EC-04 12 37 21 17 12 2 0 49 29 52
2011 EC-05 18 33 22 18 8 2 0 52 26 51
2011 EC-06 12 32 18 24 13 1 0 44 38 91
2011 EC-07 10 36 18 23 9 3 0 48 33 88
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 47 14 10 2 2 1 73 12 379
2017 EC-02 26 46 11 13 0 2 2 75 13 54
2017 EC-04 21 49 18 7 2 3 0 72 9 57
2017 EC-05 33 36 12 12 0 5 2 75 13 74
2017 EC-06 24 50 16 8 2 0 0 74 10 99
2017 EC-07 18 49 15 11 5 2 0 69 16 87
2014 EC 27 40 18 10 3 2 1 69 13 314
2014 EC-02 35 39 17 9 0 0 0 74 9 23
2014 EC-04 34 30 23 10 2 0 0 65 12 48
2014 EC-05 32 37 15 12 3 3 0 70 14 79
2014 EC-06 26 42 21 6 4 1 0 69 10 78
2014 EC-07 16 49 14 12 3 4 3 70 16 74
2011 EC 25 47 13 10 3 1 0 73 14 335
2011 EC-02 21 53 15 6 0 6 0 78 6 34
2011 EC-03 20 50 30 0 0 0 0 70 0 10
2011 EC-04 25 48 17 6 2 2 0 75 8 52
2011 EC-05 32 36 14 12 4 2 0 69 16 50
2011 EC-06 24 48 10 13 4 0 0 73 18 91
2011 EC-07 24 45 13 11 5 1 1 71 16 88

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 41 12 2 1 3 0 84 4 379
2017 EC-02 45 37 9 2 2 4 2 86 4 54
2017 EC-04 35 48 12 0 2 3 0 85 2 57
2017 EC-05 42 38 11 3 0 7 0 86 3 74
2017 EC-06 43 36 16 2 1 2 0 81 3 99
2017 EC-07 35 47 9 5 2 2 0 84 7 87
2014 EC 43 39 8 4 1 4 1 87 5 314
2014 EC-02 35 56 0 0 0 9 0 100 0 23
2014 EC-04 40 38 13 4 0 4 0 82 4 48
2014 EC-05 41 42 9 6 0 1 1 84 6 79
2014 EC-06 51 31 6 3 3 6 0 88 5 78
2014 EC-07 41 41 8 5 1 3 1 85 7 74
2011 EC 39 39 10 3 3 6 0 83 7 335
2011 EC-02 38 35 12 3 0 12 0 83 3 34
2011 EC-03 40 50 10 0 0 0 0 90 0 10
2011 EC-04 37 46 8 0 6 4 0 86 6 52
2011 EC-05 40 32 12 6 4 4 2 77 11 50
2011 EC-06 34 43 10 3 3 7 0 82 7 91
2011 EC-07 44 34 9 3 3 6 0 83 7 88

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 39 13 9 3 5 1 73 13 378
2017 EC-02 37 24 17 9 6 6 2 66 16 54
2017 EC-04 25 46 9 7 9 5 0 74 17 57
2017 EC-05 34 31 15 11 1 7 1 70 13 73
2017 EC-06 28 42 11 13 2 4 0 73 16 99
2017 EC-07 29 46 14 5 1 6 0 79 6 87
2014 EC 34 41 13 6 3 2 1 77 10 314
2014 EC-02 26 61 4 9 0 0 0 87 9 23
2014 EC-04 36 34 15 8 4 0 2 72 12 48
2014 EC-05 34 41 13 4 4 5 0 79 8 79
2014 EC-06 33 38 17 8 1 1 1 74 9 78
2014 EC-07 32 45 12 3 5 1 1 79 8 74
2011 EC 32 32 13 9 7 4 3 69 17 335
2011 EC-02 35 35 12 6 6 6 0 75 13 34
2011 EC-03 10 60 0 20 10 0 0 70 30 10
2011 EC-04 38 21 15 15 4 2 4 63 20 52
2011 EC-05 28 28 14 8 6 12 4 67 17 50
2011 EC-06 26 33 19 9 7 3 3 64 16 91
2011 EC-07 39 35 8 7 9 1 1 76 16 88

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 18 34 20 13 7 6 1 56 21 379
2017 EC-02 20 32 20 9 6 11 2 60 17 54
2017 EC-04 10 33 31 9 9 4 3 47 19 57
2017 EC-05 19 33 18 18 7 5 0 54 27 74
2017 EC-06 20 29 24 16 8 4 0 50 25 99
2017 EC-07 21 42 13 12 3 8 1 70 16 87
2014 EC 23 36 21 11 3 5 1 63 15 314
2014 EC-02 26 48 9 13 0 4 0 77 14 23
2014 EC-04 22 34 23 10 8 2 0 58 19 48
2014 EC-05 23 33 19 13 3 9 1 62 17 79
2014 EC-06 29 23 24 14 3 4 3 56 18 78
2014 EC-07 18 47 23 5 3 3 1 68 8 74
2011 EC 11 33 25 16 7 7 1 48 25 336
2011 EC-02 12 41 21 18 0 9 0 58 19 34
2011 EC-03 10 0 30 20 20 10 10 13 50 10
2011 EC-04 13 31 27 17 10 2 0 45 27 52
2011 EC-05 6 41 18 14 8 14 0 55 25 51
2011 EC-06 8 34 30 16 4 5 2 45 23 91
2011 EC-07 16 30 23 16 10 3 2 48 28 88

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 12 20 17 15 15 17 4 40 38 378
2017 EC-02 28 22 13 6 7 20 4 66 17 54
2017 EC-04 9 12 18 9 19 27 5 31 42 56
2017 EC-05 12 17 15 17 16 17 6 37 43 74
2017 EC-06 6 27 17 19 15 12 4 40 41 99
2017 EC-07 11 16 23 16 16 15 2 33 39 87
2014 EC 12 15 21 15 18 16 3 33 41 314
2014 EC-02 17 30 22 13 13 4 0 50 28 23
2014 EC-04 20 4 21 16 22 14 2 29 46 48
2014 EC-05 14 19 18 16 15 14 4 40 39 79
2014 EC-06 9 12 23 15 19 17 5 26 44 78
2014 EC-07 5 18 18 15 18 23 4 31 44 74
2011 EC 12 14 21 11 16 21 5 35 37 336
2011 EC-02 21 18 24 18 9 9 3 43 30 34
2011 EC-03 30 10 30 0 20 10 0 44 22 10
2011 EC-04 13 21 19 6 19 17 4 44 32 52
2011 EC-05 16 10 18 12 20 24 2 34 42 51
2011 EC-06 8 13 21 16 13 21 8 29 42 91
2011 EC-07 8 11 24 8 19 23 7 27 39 88

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 53 26 8 6 3 2 1 81 10 378
2017 EC-02 68 13 6 4 0 7 2 90 4 54
2017 EC-04 61 14 12 6 7 0 0 75 13 57
2017 EC-05 54 23 5 8 4 5 0 82 13 74
2017 EC-06 52 30 9 3 5 0 0 83 8 98
2017 EC-07 42 37 9 11 0 0 1 79 12 87
2014 EC 56 23 9 6 3 2 3 82 9 314
2014 EC-02 65 17 9 0 0 4 4 91 0 23
2014 EC-04 63 14 11 8 0 2 2 80 8 48
2014 EC-05 54 26 8 4 4 1 4 84 8 79
2014 EC-06 56 24 6 6 4 1 1 83 11 78
2014 EC-07 51 24 12 8 1 0 3 78 10 74

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 63 22 6 3 1 4 2 90 4 379
2017 EC-02 80 15 2 0 0 2 2 98 0 54
2017 EC-04 56 28 5 5 0 5 0 89 5 57
2017 EC-05 68 16 4 1 0 8 3 94 1 74
2017 EC-06 63 19 9 4 2 2 1 85 6 99
2017 EC-07 58 28 6 2 1 3 1 90 4 87
2014 EC 68 19 5 1 0 4 3 93 1 314
2014 EC-02 91 4 4 0 0 0 0 96 0 23
2014 EC-04 73 12 4 0 0 7 4 95 0 48
2014 EC-05 69 18 4 3 0 5 1 93 3 79
2014 EC-06 71 21 4 0 0 4 1 96 0 78
2014 EC-07 55 27 11 0 1 0 5 87 1 74
2011 EC 69 18 7 1 1 1 3 92 2 336
2011 EC-02 85 12 3 0 0 0 0 97 0 34
2011 EC-03 50 40 0 0 0 0 10 100 0 10
2011 EC-04 79 15 2 0 2 0 2 96 2 52
2011 EC-05 71 18 4 2 0 2 4 94 2 51
2011 EC-06 64 19 10 1 1 3 2 87 2 91
2011 EC-07 67 20 9 0 1 1 1 90 1 88

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 30 16 20 9 4 0 53 30 379
2017 EC-02 37 22 11 15 7 6 2 64 24 54
2017 EC-04 18 28 19 16 16 3 0 47 32 57
2017 EC-05 22 34 8 18 12 6 0 59 32 74
2017 EC-06 16 29 21 26 5 3 0 46 32 99
2017 EC-07 21 31 17 21 7 3 0 54 28 87
2014 EC 20 34 18 17 7 3 1 56 25 313
2014 EC-02 35 17 22 18 4 4 0 54 23 23
2014 EC-04 20 22 12 18 19 8 0 46 41 48
2014 EC-05 20 45 19 9 5 1 0 66 14 78
2014 EC-06 22 35 14 21 8 1 0 57 29 78
2014 EC-07 15 36 27 15 3 1 3 54 18 74
2011 EC 23 35 15 15 9 3 1 60 25 336
2011 EC-02 32 32 9 18 3 6 0 69 22 34
2011 EC-03 20 30 10 30 10 0 0 50 40 10
2011 EC-04 23 31 15 19 12 0 0 54 31 52
2011 EC-05 29 33 14 16 8 0 0 63 24 51
2011 EC-06 16 40 15 15 9 4 0 59 25 91
2011 EC-07 23 34 18 10 10 3 1 60 21 88

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 31 14 19 10 6 1 54 31 379
2017 EC-02 24 26 9 15 11 13 2 59 30 54
2017 EC-04 18 28 12 24 10 8 0 50 38 57
2017 EC-05 25 37 12 9 11 5 1 66 21 74
2017 EC-06 19 36 16 18 7 4 0 57 26 99
2017 EC-07 13 28 18 26 9 5 1 43 38 87
2014 EC 18 27 16 16 18 4 1 47 36 314
2014 EC-02 22 17 13 22 22 4 0 41 46 23
2014 EC-04 16 14 8 22 35 2 2 32 60 48
2014 EC-05 27 28 21 14 9 1 0 55 23 79
2014 EC-06 15 32 15 15 18 4 0 49 35 78
2014 EC-07 14 34 18 15 12 5 3 51 29 74
2011 EC 20 29 14 15 18 3 1 51 34 335
2011 EC-02 24 32 9 9 21 6 0 59 31 34
2011 EC-03 10 20 10 30 30 0 0 30 60 10
2011 EC-04 23 31 17 13 13 0 2 55 27 52
2011 EC-05 24 31 12 14 18 2 0 56 32 51
2011 EC-06 12 30 18 21 16 2 1 44 38 90
2011 EC-07 24 26 13 10 22 3 2 53 34 88

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 41 20 9 4 7 1 65 14 378
2017 EC-02 24 38 11 13 2 9 2 70 17 53
2017 EC-04 16 26 30 7 5 14 2 50 14 57
2017 EC-05 29 31 14 8 7 11 0 67 16 74
2017 EC-06 16 52 19 6 5 2 0 69 11 99
2017 EC-07 14 46 23 15 0 2 0 62 15 87

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 31 18 4 2 12 1 73 7 378
2017 EC-02 47 26 9 2 0 11 4 87 2 53
2017 EC-04 35 23 14 6 9 14 0 67 17 57
2017 EC-05 33 26 18 3 3 17 0 72 6 74
2017 EC-06 32 35 15 8 1 9 0 74 10</