2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 41 45 0 10 5 0 0 85 15 151
2017 CS-01 43 43 0 4 9 0 0 87 13 23
2017 CS-02 44 42 0 10 4 0 0 86 14 50
2017 CS-03 39 44 0 11 5 0 0 84 16 56
2017 CS-04 34 55 0 11 0 0 0 89 11 18
2014 CS 50 41 1 4 3 0 0 91 7 139
2014 CS-01 48 44 0 4 4 0 0 92 8 25
2014 CS-02 45 44 2 4 4 0 0 89 9 45
2014 CS-03 53 40 2 4 0 0 0 94 4 47
2014 CS-04 58 37 0 5 0 0 0 95 5 19
2011 CS 45 41 6 7 1 0 0 86 8 182
2011 CS-01 45 45 3 3 5 0 0 89 8 38
2011 CS-02 39 41 9 11 0 0 0 80 11 64
2011 CS-03 49 39 5 7 0 0 0 88 7 59
2011 CS-04 53 35 6 6 0 0 0 88 6 17
2008 CS 39 52 1 5 2 0 0 91 7 136
2008 CS-01 33 48 4 15 0 0 0 81 15 27
2008 CS-02 33 61 2 2 2 0 0 93 4 46
2008 CS-03 33 60 0 5 2 0 0 93 7 42
2008 CS-04 80 20 0 0 0 0 0 100 0 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 71 20 5 3 1 1 0 91 4 151
2017 CS-01 87 9 0 0 4 0 0 96 4 23
2017 CS-02 72 20 4 2 0 2 0 94 2 50
2017 CS-03 62 25 7 5 0 0 0 87 5 56
2017 CS-04 73 22 5 0 0 0 0 95 0 18
2014 CS 72 19 3 4 1 1 1 93 4 139
2014 CS-01 76 16 0 8 0 0 0 92 8 25
2014 CS-02 65 22 2 4 2 2 2 91 7 45
2014 CS-03 70 21 6 0 0 0 2 93 0 47
2014 CS-04 89 11 0 0 0 0 0 100 0 19
2011 CS 77 13 3 3 2 1 1 92 5 182
2011 CS-01 66 29 3 0 3 0 0 95 3 38
2011 CS-02 69 14 3 5 5 2 3 87 10 64
2011 CS-03 88 7 2 3 0 0 0 95 3 59
2011 CS-04 94 0 6 0 0 0 0 94 0 17
2008 CS 79 18 1 1 1 0 1 97 2 136
2008 CS-01 74 19 4 4 0 0 0 93 4 27
2008 CS-02 76 22 0 0 2 0 0 98 2 46
2008 CS-03 76 21 0 0 0 0 2 100 0 42
2008 CS-04 100 0 0 0 0 0 0 100 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 67 23 7 1 3 0 0 89 4 151
2017 CS-01 87 9 0 0 4 0 0 96 4 23
2017 CS-02 72 20 6 0 2 0 0 92 2 50
2017 CS-03 59 29 7 2 4 0 0 87 5 56
2017 CS-04 56 27 11 5 0 0 0 84 5 18
2014 CS 67 19 6 6 0 1 1 88 6 139
2014 CS-01 72 20 8 0 0 0 0 92 0 25
2014 CS-02 67 18 7 7 0 0 2 86 7 45
2014 CS-03 60 26 4 9 0 2 0 87 9 47
2014 CS-04 79 11 5 5 0 0 0 89 5 19
2011 CS 67 15 5 5 7 0 1 83 12 182
2011 CS-01 63 18 8 8 3 0 0 82 11 38
2011 CS-02 64 17 3 5 9 0 2 83 14 64
2011 CS-03 71 10 5 5 8 0 0 81 14 59
2011 CS-04 71 24 6 0 0 0 0 94 0 17
2008 CS 66 21 4 6 4 0 0 87 10 136
2008 CS-01 67 15 4 15 0 0 0 81 15 27
2008 CS-02 61 22 2 7 9 0 0 83 15 46
2008 CS-03 67 24 5 2 2 0 0 90 5 42
2008 CS-04 80 20 0 0 0 0 0 100 0 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 34 7 9 7 1 0 76 17 151
2017 CS-01 57 26 9 0 9 0 0 83 9 23
2017 CS-02 30 36 10 14 10 0 0 66 24 50
2017 CS-03 45 35 4 9 5 2 0 82 15 56
2017 CS-04 51 27 5 11 5 0 0 78 16 18
2014 CS 48 37 5 8 2 0 0 85 10 139
2014 CS-01 40 40 4 16 0 0 0 80 16 25
2014 CS-02 40 42 9 2 7 0 0 82 9 45
2014 CS-03 53 34 4 9 0 0 0 87 9 47
2014 CS-04 58 37 0 5 0 0 0 95 5 19
2011 CS 47 34 4 9 6 0 0 81 15 182
2011 CS-01 47 32 5 11 5 0 0 79 16 38
2011 CS-02 33 41 8 11 8 0 0 73 19 64
2011 CS-03 58 29 2 7 5 0 0 86 12 59
2011 CS-04 59 29 0 6 6 0 0 88 12 17

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 29 16 25 18 0 0 42 42 151
2017 CS-01 17 48 13 13 9 0 0 65 22 23
2017 CS-02 8 24 16 28 24 0 0 32 52 50
2017 CS-03 13 27 18 25 18 0 0 39 43 56
2017 CS-04 18 27 11 33 11 0 0 45 44 18
2014 CS 36 38 11 10 5 0 0 74 15 139
2014 CS-01 40 32 12 12 4 0 0 72 16 25
2014 CS-02 29 40 13 11 7 0 0 69 18 45
2014 CS-03 30 47 11 9 4 0 0 77 13 47
2014 CS-04 58 26 5 11 0 0 0 84 11 19
2011 CS 43 37 6 7 5 0 2 81 13 182
2011 CS-01 45 29 13 3 5 0 5 78 8 38
2011 CS-02 31 45 8 9 6 0 0 77 16 64
2011 CS-03 46 41 2 7 3 0 2 88 10 59
2011 CS-04 65 18 0 12 6 0 0 82 18 17
2008 CS 40 35 10 11 3 0 1 76 14 136
2008 CS-01 33 41 4 15 4 0 4 77 19 27
2008 CS-02 37 41 11 7 4 0 0 78 11 46
2008 CS-03 38 33 10 17 2 0 0 71 19 42
2008 CS-04 60 13 20 7 0 0 0 73 7 15

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 46 38 7 7 3 0 0 84 9 151
2017 CS-01 43 43 4 4 4 0 0 87 9 23
2017 CS-02 44 34 8 12 2 0 0 78 14 50
2017 CS-03 48 38 5 5 4 0 0 86 9 56
2017 CS-04 51 38 11 0 0 0 0 89 0 18
2014 CS 42 50 4 3 1 0 0 91 4 139
2014 CS-01 36 60 0 0 4 0 0 96 4 25
2014 CS-02 29 56 9 4 2 0 0 84 7 45
2014 CS-03 47 47 2 4 0 0 0 94 4 47
2014 CS-04 63 32 5 0 0 0 0 95 0 19
2011 CS 49 35 10 4 2 0 0 84 6 181
2011 CS-01 41 35 16 5 3 0 0 76 8 37
2011 CS-02 41 39 13 5 3 0 0 80 8 64
2011 CS-03 58 34 3 3 2 0 0 92 5 59
2011 CS-04 59 35 6 0 0 0 0 94 0 17
2008 CS 51 34 8 4 3 0 0 85 7 136
2008 CS-01 48 30 11 7 4 0 0 78 11 27
2008 CS-02 41 46 7 4 2 0 0 87 7 46
2008 CS-03 62 31 7 0 0 0 0 93 0 42
2008 CS-04 60 27 7 0 7 0 0 87 7 15

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 51 37 3 7 2 0 0 88 9 150
2017 CS-01 48 43 0 4 4 0 0 91 9 23
2017 CS-02 47 33 4 12 4 0 0 80 16 49
2017 CS-03 53 36 5 5 0 0 0 89 5 56
2017 CS-04 56 44 0 0 0 0 0 100 0 18
2014 CS 50 41 5 2 2 0 0 91 4 138
2014 CS-01 40 56 0 0 4 0 0 96 4 25
2014 CS-02 35 47 9 4 4 0 0 82 9 45
2014 CS-03 61 30 7 2 0 0 0 91 2 46
2014 CS-04 68 32 0 0 0 0 0 100 0 19
2011 CS 51 37 8 2 2 0 0 88 4 182
2011 CS-01 39 45 11 5 0 0 0 84 5 38
2011 CS-02 42 41 13 2 3 0 0 83 5 64
2011 CS-03 54 37 5 2 2 0 0 92 3 59
2011 CS-04 88 12 0 0 0 0 0 100 0 17
2008 CS 53 38 6 2 1 0 0 90 4 136
2008 CS-01 44 37 7 4 7 0 0 81 11 27
2008 CS-02 39 50 9 2 0 0 0 89 2 46
2008 CS-03 64 31 5 0 0 0 0 95 0 42
2008 CS-04 73 20 0 7 0 0 0 93 7 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 47 38 7 4 3 0 0 85 7 151
2017 CS-01 39 52 0 0 9 0 0 91 9 23
2017 CS-02 42 36 12 6 4 0 0 78 10 50
2017 CS-03 48 41 5 4 2 0 0 89 5 56
2017 CS-04 56 27 11 5 0 0 0 84 5 18
2014 CS 54 35 7 2 1 0 1 90 3 139
2014 CS-01 32 52 16 0 0 0 0 84 0 25
2014 CS-02 44 40 9 2 2 0 2 86 5 45
2014 CS-03 62 30 4 4 0 0 0 91 4 47
2014 CS-04 84 16 0 0 0 0 0 100 0 19

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 48 33 10 4 5 0 1 81 9 151
2017 CS-01 48 39 0 0 9 0 4 91 9 23
2017 CS-02 48 30 14 4 4 0 0 78 8 50
2017 CS-03 48 39 5 4 4 0 0 87 7 56
2017 CS-04 40 22 22 11 5 0 0 62 16 18
2014 CS 46 37 11 1 1 1 2 86 3 139
2014 CS-01 44 32 12 0 8 0 4 79 8 25
2014 CS-02 42 31 18 2 0 2 4 79 2 45
2014 CS-03 47 47 6 0 0 0 0 94 0 47
2014 CS-04 53 42 5 0 0 0 0 95 0 19
2011 CS 45 34 8 6 5 0 2 80 11 182
2011 CS-01 50 26 3 3 11 0 8 83 14 38
2011 CS-02 41 34 13 8 5 0 0 75 13 64
2011 CS-03 46 42 3 5 3 0 0 88 8 59
2011 CS-04 41 24 24 12 0 0 0 65 12 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 26 13 12 14 1 9 56 30 151
2017 CS-01 35 26 17 4 4 4 9 70 10 23
2017 CS-02 30 24 10 8 16 2 10 61 27 50
2017 CS-03 22 34 11 11 14 0 9 61 27 56
2017 CS-04 11 11 16 38 16 0 7 24 59 18
2014 CS 42 27 14 7 4 1 4 73 12 139
2014 CS-01 44 36 16 0 4 0 0 80 4 25
2014 CS-02 38 31 13 7 0 2 9 78 7 45
2014 CS-03 47 23 17 9 2 2 0 72 11 47
2014 CS-04 42 16 11 16 11 0 5 61 28 19
2011 CS 32 23 10 10 18 2 5 59 30 182
2011 CS-01 39 21 3 11 16 3 8 68 29 38
2011 CS-02 38 20 16 5 14 3 5 63 20 64
2011 CS-03 31 25 8 15 15 2 3 59 32 59
2011 CS-04 12 29 0 12 47 0 0 41 59 17
2008 CS 37 30 10 12 9 1 1 69 21 136
2008 CS-01 48 30 7 4 11 0 0 78 15 27
2008 CS-02 30 28 13 17 9 2 0 60 27 46
2008 CS-03 43 33 10 7 5 2 0 78 12 42
2008 CS-04 20 33 7 20 20 0 0 53 40 15

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 46 10 4 9 0 0 77 13 151
2017 CS-01 30 52 4 4 9 0 0 83 13 23
2017 CS-02 30 44 14 2 10 0 0 74 12 50
2017 CS-03 32 45 7 5 11 0 0 77 16 56
2017 CS-04 34 44 16 5 0 0 0 78 5 18
2014 CS 39 47 6 4 4 1 0 86 7 139
2014 CS-01 44 36 8 8 4 0 0 80 12 25
2014 CS-02 33 42 13 4 7 0 0 76 11 45
2014 CS-03 32 60 2 2 2 2 0 93 4 47
2014 CS-04 63 37 0 0 0 0 0 100 0 19
2011 CS 41 39 9 4 6 0 0 81 10 181
2011 CS-01 45 34 11 3 8 0 0 79 11 38
2011 CS-02 33 40 14 3 10 0 0 73 13 63
2011 CS-03 44 42 5 5 3 0 0 86 8 59
2011 CS-04 59 35 6 0 0 0 0 94 0 17
2008 CS 40 41 7 7 5 0 0 81 12 135
2008 CS-01 41 41 0 7 11 0 0 81 19 27
2008 CS-02 30 48 11 4 7 0 0 78 11 46
2008 CS-03 46 39 12 0 2 0 0 85 2 41
2008 CS-04 47 40 0 13 0 0 0 87 13 15

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 36 16 12 13 1 0 59 25 151
2017 CS-01 22 39 4 22 9 4 0 64 32 23
2017 CS-02 26 32 14 10 18 0 0 58 28 50
2017 CS-03 18 39 20 9 14 0 0 57 23 56
2017 CS-04 23 38 22 16 0 0 0 62 16 18
2014 CS 38 35 13 7 7 1 0 74 13 138
2014 CS-01 32 28 12 16 12 0 0 60 28 25
2014 CS-02 32 36 16 7 9 0 0 68 16 44
2014 CS-03 36 43 13 4 2 2 0 80 7 47
2014 CS-04 63 26 11 0 0 0 0 89 0 19
2011 CS 29 38 15 10 8 0 0 67 18 182
2011 CS-01 34 29 13 11 13 0 0 63 24 38
2011 CS-02 27 44 11 13 6 0 0 70 19 64
2011 CS-03 25 41 15 10 8 0 0 66 19 59
2011 CS-04 41 24 35 0 0 0 0 65 0 17

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 44 10 15 7 1 0 68 22 151
2017 CS-01 35 39 13 4 9 0 0 74 13 23
2017 CS-02 24 42 6 20 8 0 0 66 28 50
2017 CS-03 18 50 9 16 7 0 0 68 23 56
2017 CS-04 23 38 22 16 0 0 0 62 16 18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 44 10 11 3 0 0 76 14 151
2017 CS-01 43 39 9 4 4 0 0 83 9 23
2017 CS-02 36 32 12 14 6 0 0 68 20 50
2017 CS-03 21 54 11 13 2 0 0 75 14 56
2017 CS-04 40 49 5 5 0 0 0 89 5 18
2014 CS 49 40 6 4 1 1 0 89 5 139
2014 CS-01 44 32 8 12 4 0 0 76 16 25
2014 CS-02 47 38 11 2 0 2 0 86 2 45
2014 CS-03 43 51 2 4 0 0 0 94 4 47
2014 CS-04 74 26 0 0 0 0 0 100 0 19
2011 CS 47 42 5 3 2 2 0 91 4 182
2011 CS-01 58 24 13 5 0 0 0 82 5 38
2011 CS-02 44 44 6 2 3 2 0 89 5 64
2011 CS-03 36 59 0 2 2 2 0 97 3 59
2011 CS-04 65 24 0 6 0 6 0 94 6 17
2008 CS 51 38 7 3 1 1 0 90 4 136
2008 CS-01 48 33 11 7 0 0 0 81 7 27
2008 CS-02 52 41 7 0 0 0 0 93 0 46
2008 CS-03 45 45 5 2 0 2 0 93 2 42
2008 CS-04 73 27 0 0 0 0 0 100 0 15

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 38 17 13 10 0 0 60 23 151
2017 CS-01 26 39 9 17 9 0 0 65 26 23
2017 CS-02 22 38 12 12 16 0 0 60 28 50
2017 CS-03 18 39 22 13 9 0 0 57 22 56
2017 CS-04 29 38 16 16 0 0 0 67 16 18

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 36 7 3 4 0 0 86 7 151
2017 CS-01 48 35 9 0 9 0 0 83 9 23
2017 CS-02 50 36 6 4 4 0 0 86 8 50
2017 CS-03 48 38 5 5 4 0 0 86 9 56
2017 CS-04 56 38 5 0 0 0 0 95 0 18
2014 CS 68 25 3 2 1 0 0 94 4 139
2014 CS-01 64 28 4 4 0 0 0 92 4 25
2014 CS-02 56 33 4 4 2 0 0 89 7 45
2014 CS-03 72 23 2 0 2 0 0 96 2 47
2014 CS-04 95 5 0 0 0 0 0 100 0 19
2011 CS 61 30 6 2 1 1 0 91 3 181
2011 CS-01 61 26 8 5 0 0 0 87 5 38
2011 CS-02 53 31 9 3 3 0 0 84 6 64
2011 CS-03 60 36 2 0 0 2 0 98 0 58
2011 CS-04 82 18 0 0 0 0 0 100 0 17

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 42 13 9 8 0 0 70 17 151
2017 CS-01 26 39 13 9 13 0 0 65 22 23
2017 CS-02 28 34 16 8 14 0 0 62 22 50
2017 CS-03 25 46 14 11 4 0 0 71 14 56
2017 CS-04 40 49 5 5 0 0 0 89 5 18
2014 CS 40 43 6 6 4 1 0 84 9 139
2014 CS-01 32 52 0 8 8 0 0 84 16 25
2014 CS-02 40 33 13 9 4 0 0 73 13 45
2014 CS-03 34 55 4 2 2 2 0 91 4 47
2014 CS-04 68 26 5 0 0 0 0 95 0 19
2011 CS 40 39 5 11 4 0 0 80 15 181
2011 CS-01 45 29 5 13 8 0 0 74 21 38
2011 CS-02 33 42 8 11 6 0 0 75 17 64
2011 CS-03 40 43 2 14 2 0 0 83 16 58
2011 CS-04 59 35 6 0 0 0 0 94 0 17

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 35 16 14 5 0 0 65 19 151
2017 CS-01 22 35 22 13 9 0 0 57 22 23
2017 CS-02 34 34 8 16 8 0 0 68 24 50
2017 CS-03 27 29 27 16 2 0 0 56 18 56
2017 CS-04 34 55 0 11 0 0 0 89 11 18
2014 CS 47 29 14 4 6 1 0 76 10 139
2014 CS-01 48 16 16 8 12 0 0 64 20 25
2014 CS-02 47 29 9 4 11 0 0 76 16 45
2014 CS-03 45 34 15 2 2 2 0 80 4 47
2014 CS-04 53 32 16 0 0 0 0 84 0 19

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 40 15 12 8 0 0 64 20 151
2017 CS-01 30 52 4 0 13 0 0 83 13 23
2017 CS-02 26 34 16 10 14 0 0 60 24 50
2017 CS-03 22 41 16 18 4 0 0 63 21 56
2017 CS-04 18 44 22 16 0 0 0 62 16 18
2014 CS 42 37 12 6 2 1 0 80 8 139
2014 CS-01 40 32 8 12 8 0 0 72 20 25
2014 CS-02 40 33 18 7 2 0 0 73 9 45
2014 CS-03 32 53 9 4 0 2 0 87 4 47
2014 CS-04 74 21 5 0 0 0 0 95 0 19
2011 CS 46 36 7 9 1 0 1 83 10 182
2011 CS-01 50 32 3 13 3 0 0 82 16 38
2011 CS-02 45 30 13 9 2 0 2 76 11 64
2011 CS-03 46 42 3 7 0 0 2 90 7 59
2011 CS-04 41 53 6 0 0 0 0 94 0 17

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 34 43 13 5 5 0 0 77 10 151
2017 CS-01 39 43 4 4 9 0 0 83 13 23
2017 CS-02 34 38 14 10 4 0 0 72 14 50
2017 CS-03 28 45 18 4 5 0 0 73 9 56
2017 CS-04 45 49 5 0 0 0 0 95 0 18
2014 CS 52 34 8 4 2 0 0 86 6 139
2014 CS-01 52 36 8 0 4 0 0 88 4 25
2014 CS-02 42 33 16 7 2 0 0 76 9 45
2014 CS-03 45 45 2 6 2 0 0 89 9 47
2014 CS-04 89 11 0 0 0 0 0 100 0 19
2011 CS 46 37 9 7 2 0 0 83 8 182
2011 CS-01 53 29 11 8 0 0 0 82 8 38
2011 CS-02 34 39 14 8 5 0 0 73 13 64
2011 CS-03 49 41 3 7 0 0 0 90 7 59
2011 CS-04 65 29 6 0 0 0 0 94 0 17
2008 CS 45 40 6 4 4 0 0 85 9 136
2008 CS-01 41 41 4 0 15 0 0 81 15 27
2008 CS-02 33 54 4 4 4 0 0 87 9 46
2008 CS-03 57 31 7 5 0 0 0 88 5 42
2008 CS-04 53 40 7 0 0 0 0 93 0 15

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 39 36 16 6 1 0 1 77 7 151
2017 CS-01 65 22 13 0 0 0 0 87 0 23
2017 CS-02 50 34 8 4 2 0 2 86 6 50
2017 CS-03 32 41 19 5 0 0 2 75 5 56
2017 CS-04 7 38 33 16 5 0 0 45 22 18
2014 CS 28 42 19 9 2 0 0 70 11 139
2014 CS-01 48 36 8 4 4 0 0 84 8 25
2014 CS-02 42 44 11 2 0 0 0 87 2 45
2014 CS-03 17 49 23 9 2 0 0 66 11 47
2014 CS-04 0 37 42 21 0 0 0 37 21 19
2011 CS 31 36 19 8 4 0 1 68 13 181
2011 CS-01 53 26 16 5 0 0 0 79 5 38
2011 CS-02 38 45 11 2 3 0 2 84 5 64
2011 CS-03 21 40 24 10 5 0 0 60 16 58
2011 CS-04 6 12 41 29 12 0 0 18 41 17
2008 CS 24 35 18 17 6 0 0 59 23 136
2008 CS-01 30 44 11 7 7 0 0 74 15 27
2008 CS-02 26 46 17 7 4 0 0 72 11 46
2008 CS-03 26 19 24 26 5 0 0 45 31 42
2008 CS-04 7 33 20 27 13 0 0 40 40 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 11 32 33 13 9 0 1 23 44 151
2017 CS-01 9 22 35 13 17 0 4 32 32 23
2017 CS-02 12 24 38 12 14 0 0 26 36 50
2017 CS-03 11 41 32 11 5 0 0 16 52 56
2017 CS-04 11 33 22 27 0 0 7 29 47 18
2014 CS 11 27 42 13 6 0 1 19 38 139
2014 CS-01 12 16 44 12 16 0 0 28 28 25
2014 CS-02 18 25 33 18 4 0 2 23 43 45
2014 CS-03 6 34 40 13 4 0 2 17 41 47
2014 CS-04 5 26 63 5 0 0 0 5 32 19
2011 CS 7 29 44 14 6 0 1 20 36 182
2011 CS-01 5 24 42 13 13 0 3 27 30 38
2011 CS-02 6 36 34 16 8 0 0 23 42 64
2011 CS-03 7 22 61 8 2 0 0 10 29 59
2011 CS-04 6 41 29 24 0 0 0 24 47 17
2008 CS 13 27 41 10 7 0 1 18 41 136
2008 CS-01 11 19 44 11 15 0 0 26 30 27
2008 CS-02 17 30 33 11 9 0 0 20 48 46
2008 CS-03 14 33 38 7 5 0 2 12 49 42
2008 CS-04 0 27 53 20 0 0 0 20 27 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 19 26 23 12 1 5 37 35 151
2017 CS-01 4 17 26 13 22 4 13 42 26 23
2017 CS-02 20 14 18 26 20 2 0 47 35 50
2017 CS-03 16 23 28 23 4 0 5 28 42 56
2017 CS-04 5 22 38 22 5 0 7 29 29 18
2014 CS 2 12 29 29 19 4 4 53 15 139
2014 CS-01 0 20 20 20 32 0 8 57 22 25
2014 CS-02 2 16 29 24 18 7 4 47 20 45
2014 CS-03 4 9 30 38 13 4 2 55 14 47
2014 CS-04 0 0 37 37 21 0 5 61 0 19
2011 CS 8 12 24 29 22 2 3 53 22 181
2011 CS-01 3 11 26 24 32 0 5 58 14 38
2011 CS-02 11 19 22 25 20 3 0 47 31 64
2011 CS-03 9 9 29 38 10 2 3 51 18 58
2011 CS-04 12 6 6 29 41 6 0 75 19 17
2008 CS 7 15 25 31 20 0 2 52 23 136
2008 CS-01 4 22 15 15 44 0 0 59 26 27
2008 CS-02 9 13 39 22 13 0 4 36 23 46
2008 CS-03 5 19 19 38 17 0 2 56 24 42
2008 CS-04 0 0 20 67 13 0 0 80 0 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 27 30 16 4 1 4 21 47 150
2017 CS-01 9 17 48 13 4 0 9 19 29 23
2017 CS-02 22 30 18 20 4 2 4 26 55 50
2017 CS-03 18 29 28 16 5 2 2 22 48 56
2017 CS-04 12 35 41 6 0 0 7 6 50 17
2014 CS 12 29 37 10 9 0 2 20 42 137
2014 CS-01 4 33 38 13 8 0 4 22 39 24
2014 CS-02 18 33 27 13 7 0 2 20 52 45
2014 CS-03 11 30 38 6 13 0 2 20 41 47
2014 CS-04 17 11 50 11 11 0 0 22 28 18
2011 CS 18 25 36 14 5 1 2 20 44 182
2011 CS-01 18 11 39 8 18 3 3 28 31 38
2011 CS-02 17 30 34 16 2 0 2 17 48 64
2011 CS-03 17 24 37 15 3 0 3 19 42 59
2011 CS-04 12 47 29 12 0 0 0 12 59 17
2008 CS 15 28 31 15 10 0 1 25 44 136
2008 CS-01 11 41 19 7 22 0 0 30 52 27
2008 CS-02 17 17 37 13 13 0 2 27 36 46
2008 CS-03 17 31 33 14 2 0 2 17 49 42
2008 CS-04 7 27 40 27 0 0 0 27 33 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 16 34 23 13 0 3 38 27 151
2017 CS-01 4 13 22 30 17 0 13 55 20 23
2017 CS-02 10 14 24 30 20 0 2 51 24 50
2017 CS-03 9 11 50 22 9 0 0 30 20 56
2017 CS-04 22 38 27 5 0 0 7 6 65 18
2014 CS 4 19 32 29 12 0 2 43 24 139
2014 CS-01 4 20 20 28 24 0 4 54 25 25
2014 CS-02 2 13 29 38 16 0 2 54 16 45
2014 CS-03 4 19 45 23 6 0 2 30 24 47
2014 CS-04 5 32 26 32 5 0 0 37 37 19
2011 CS 8 13 37 28 10 1 3 40 22 181
2011 CS-01 8 5 34 24 24 0 5 50 14 38
2011 CS-02 9 11 28 36 11 3 2 49 21 64
2011 CS-03 7 16 43 26 5 0 3 32 23 58
2011 CS-04 0 35 47 18 0 0 0 18 35 17
2008 CS 11 21 35 24 9 0 0 33 33 135
2008 CS-01 7 19 26 22 26 0 0 48 26 27
2008 CS-02 7 22 33 31 7 0 0 38 29 45
2008 CS-03 14 24 40 17 5 0 0 21 38 42
2008 CS-04 20 7 40 33 0 0 0 33 27 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 30 28 12 8 0 3 20 51 151
2017 CS-01 4 39 22 9 17 0 9 29 48 23
2017 CS-02 26 18 26 18 10 0 2 29 45 50
2017 CS-03 20 32 30 13 5 0 0 18 52 56
2017 CS-04 22 38 33 0 0 0 7 0 65 18
2014 CS 14 35 25 11 11 1 4 23 51 139
2014 CS-01 12 28 12 16 28 0 4 46 42 25
2014 CS-02 16 25 31 13 11 0 4 26 42 45
2014 CS-03 11 47 23 9 6 2 2 16 60 47
2014 CS-04 21 37 32 5 0 0 5 6 61 19
2011 CS 19 21 31 11 13 1 4 25 42 181
2011 CS-01 16 13 26 11 26 0 8 40 31 38
2011 CS-02 14 19 28 17 14 3 5 34 36 64
2011 CS-03 19 28 40 5 7 0 2 12 47 58
2011 CS-04 29 24 29 12 0 0 6 13 56 17
2008 CS 25 21 27 15 8 1 2 24 48 135
2008 CS-01 19 19 26 15 22 0 0 37 37 27
2008 CS-02 28 22 22 17 9 2 0 27 51 46
2008 CS-03 24 22 32 12 2 0 7 16 50 41
2008 CS-04 27 20 33 20 0 0 0 20 47 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 19 28 21 12 1 6 36 34 151
2017 CS-01 13 4 22 17 26 4 13 53 21 23
2017 CS-02 22 10 22 22 16 2 6 41 35 50
2017 CS-03 5 23 43 23 2 0 4 26 30 56
2017 CS-04 11 38 5 22 16 0 7 41 53 18
2014 CS 1 9 23 37 22 2 7 64 10 138
2014 CS-01 0 8 24 20 40 0 8 65 9 25
2014 CS-02 0 13 18 33 22 4 9 64 16 45
2014 CS-03 2 2 30 46 13 2 4 63 5 46
2014 CS-04 0 11 21 47 16 0 5 67 11 19
2011 CS 7 7 21 29 28 4 6 62 15 181
2011 CS-01 8 0 21 24 32 5 11 66 9 38
2011 CS-02 9 8 11 28 31 6 6 68 20 64
2011 CS-03 3 9 26 34 22 2 3 60 13 58
2011 CS-04 6 12 35 18 29 0 0 47 18 17
2008 CS 7 14 21 28 26 1 4 56 22 136
2008 CS-01 7 19 19 19 33 4 0 54 27 27
2008 CS-02 7 15 15 30 26 0 7 60 23 46
2008 CS-03 5 12 24 31 24 0 5 58 18 42
2008 CS-04 0 13 33 33 20 0 0 53 13 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 30 28 16 9 1 2 25 46 151
2017 CS-01 4 17 30 13 30 0 4 45 23 23
2017 CS-02 26 28 24 14 6 0 2 20 55 50
2017 CS-03 7 38 32 18 4 2 0 22 46 56
2017 CS-04 11 33 27 22 0 0 7 24 47 18
2014 CS 11 20 40 14 11 0 5 26 33 139
2014 CS-01 8 28 36 16 8 0 4 25 38 25
2014 CS-02 18 13 35 13 11 0 9 27 34 45
2014 CS-03 9 23 43 13 11 0 2 24 33 47
2014 CS-04 5 16 42 16 16 0 5 33 22 19
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 72 17 5 4 2 0 0 89 6 151
2017 CS-01 78 4 9 4 4 0 0 83 9 23
2017 CS-02 72 18 8 2 0 0 0 90 2 50
2017 CS-03 70 18 4 5 4 0 0 87 9 56
2017 CS-04 73 22 0 5 0 0 0 95 5 18
2014 CS 68 15 3 7 3 0 4 87 10 139
2014 CS-01 52 36 4 4 0 0 4 92 4 25
2014 CS-02 69 9 0 13 2 0 7 83 17 45
2014 CS-03 68 13 4 6 6 0 2 83 13 47
2014 CS-04 89 11 0 0 0 0 0 100 0 19
2011 CS 70 15 4 5 3 1 1 87 8 182
2011 CS-01 66 18 3 13 0 0 0 84 13 38
2011 CS-02 66 16 6 5 6 2 0 83 11 64
2011 CS-03 75 17 2 0 3 0 3 95 4 59
2011 CS-04 82 6 6 6 0 0 0 88 6 17
2008 CS 74 12 3 5 2 0 4 89 8 135
2008 CS-01 73 12 4 4 4 0 4 88 8 26
2008 CS-02 67 17 2 7 2 0 4 89 9 46
2008 CS-03 76 7 2 7 2 0 5 88 10 42
2008 CS-04 87 13 0 0 0 0 0 100 0 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 39 9 7 9 1 5 73 18 151
2017 CS-01 39 39 0 4 9 4 4 86 14 23
2017 CS-02 38 30 6 8 12 2 4 72 21 50
2017 CS-03 23 44 13 9 5 0 5 72 15 56
2017 CS-04 23 44 11 5 11 0 5 71 17 18
2014 CS 40 26 18 6 5 2 3 70 11 139
2014 CS-01 32 32 20 4 4 0 8 70 9 25
2014 CS-02 42 20 13 7 9 4 4 68 17 45
2014 CS-03 34 30 23 9 4 0 0 64 13 47
2014 CS-04 58 26 11 0 0 5 0 89 0 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 44 34 5 9 8 0 0 78 17 151
2017 CS-01 52 30 0 9 9 0 0 83 17 23
2017 CS-02 48 24 10 10 8 0 0 72 18 50
2017 CS-03 32 47 5 7 9 0 0 78 16 56
2017 CS-04 56 27 0 11 5 0 0 84 16 18
2014 CS 56 24 9 7 3 0 0 81 10 139
2014 CS-01 52 28 12 0 8 0 0 80 8 25
2014 CS-02 53 16 11 16 4 0 0 69 20 45
2014 CS-03 49 36 9 6 0 0 0 85 6 47
2014 CS-04 79 16 5 0 0 0 0 95 0 19

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 34 17 12 7 0 2 64 20 151
2017 CS-01 35 35 9 4 13 0 4 73 18 23
2017 CS-02 26 34 14 12 12 0 2 61 24 50
2017 CS-03 22 37 27 11 2 0 2 60 13 56
2017 CS-04 40 33 5 16 5 0 0 73 22 18
2014 CS 37 38 10 9 4 1 1 77 12 139
2014 CS-01 48 36 8 8 0 0 0 84 8 25
2014 CS-02 38 29 16 9 7 0 2 68 16 45
2014 CS-03 23 47 11 11 4 2 2 73 16 47
2014 CS-04 47 47 0 5 0 0 0 95 5 19
2011 CS 35 35 14 8 7 1 0 70 16 182
2011 CS-01 39 29 16 5 11 0 0 68 16 38
2011 CS-02 28 34 16 9 11 2 0 63 21 64
2011 CS-03 27 46 15 10 2 0 0 73 12 59
2011 CS-04 71 12 6 6 0 6 0 88 6 17
2008 CS 40 33 8 12 6 1 0 74 18 136
2008 CS-01 44 26 7 15 7 0 0 70 22 27
2008 CS-02 30 28 11 17 11 2 0 60 29 46
2008 CS-03 38 45 7 10 0 0 0 83 10 42
2008 CS-04 73 27 0 0 0 0 0 100 0 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 28 15 13 10 6 2 59 25 151
2017 CS-01 35 13 13 4 17 17 0 58 26 23
2017 CS-02 20 30 16 18 10 2 4 53 30 50
2017 CS-03 25 29 16 14 7 7 2 59 23 56
2017 CS-04 40 44 5 5 5 0 0 84 11 18
2014 CS 44 26 12 4 8 5 1 75 12 139
2014 CS-01 40 24 16 4 8 8 0 70 13 25
2014 CS-02 38 20 13 4 13 7 4 65 20 45
2014 CS-03 38 36 11 4 6 4 0 78 11 47
2014 CS-04 74 21 5 0 0 0 0 95 0 19
2011 CS 42 23 9 13 9 4 0 67 23 182
2011 CS-01 37 24 13 13 11 3 0 62 24 38
2011 CS-02 34 19 13 14 14 6 0 57 30 64
2011 CS-03 41 31 5 17 3 3 0 74 21 59
2011 CS-04 76 12 6 0 0 6 0 94 0 17
2008 CS 49 25 5 10 8 3 0 76 19 136
2008 CS-01 41 30 7 4 11 7 0 76 16 27
2008 CS-02 35 28 9 11 13 4 0 66 25 46
2008 CS-03 52 29 2 17 0 0 0 81 17 42
2008 CS-04 93 0 0 0 7 0 0 93 7 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 26 20 15 14 9 4 44 33 151
2017 CS-01 22 17 13 9 22 9 9 47 37 23
2017 CS-02 14 28 26 12 12 4 4 46 26 50
2017 CS-03 5 27 23 22 12 9 2 36 38 56
2017 CS-04 12 33 5 16 16 11 5 54 39 18
2014 CS 20 27 19 9 10 12 3 55 23 139
2014 CS-01 24 16 24 24 0 12 0 45 27 25
2014 CS-02 22 20 13 4 16 22 2 56 26 45
2014 CS-03 11 30 28 6 13 9 4 46 22 47
2014 CS-04 32 47 0 11 5 0 5 83 17 19

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 44 38 7 7 4 1 0 82 11 151
2017 CS-01 35 52 0 0 9 4 0 91 9 23
2017 CS-02 48 36 2 10 4 0 0 84 14 50
2017 CS-03 39 36 13 11 2 0 0 75 13 56
2017 CS-04 62 33 0 0 5 0 0 95 5 18
2014 CS 50 37 8 4 1 0 0 87 5 139
2014 CS-01 48 36 8 4 4 0 0 84 8 25
2014 CS-02 42 35 13 7 2 0 0 78 9 45
2014 CS-03 47 45 6 2 0 0 0 91 2 47
2014 CS-04 74 26 0 0 0 0 0 100 0 19
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 41 29 15 11 1 1 0 72 13 150
2017 CS-01 48 30 13 4 4 0 0 78 9 23
2017 CS-02 48 28 10 10 2 2 0 78 12 50
2017 CS-03 34 30 21 14 0 0 0 65 14 56
2017 CS-04 42 23 17 17 0 0 0 65 17 17
2014 CS 48 32 12 4 4 0 0 80 8 139
2014 CS-01 44 28 8 12 8 0 0 72 20 25
2014 CS-02 42 31 20 4 2 0 0 73 7 45
2014 CS-03 45 40 9 2 4 0 0 85 6 47
2014 CS-04 68 26 5 0 0 0 0 95 0 19
2011 CS 40 34 12 7 7 1 0 74 14 182
2011 CS-01 55 13 13 5 11 3 0 70 16 38
2011 CS-02 33 34 16 9 8 0 0 67 17 64
2011 CS-03 29 51 5 8 7 0 0 80 15 59
2011 CS-04 65 18 18 0 0 0 0 82 0 17
2008 CS 38 32 11 12 6 1 0 71 18 136
2008 CS-01 44 19 11 19 4 4 0 65 23 27
2008 CS-02 26 37 13 15 9 0 0 63 24 46
2008 CS-03 40 40 10 5 5 0 0 81 10 42
2008 CS-04 53 27 7 7 7 0 0 80 13 15

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 46 24 14 11 5 0 0 70 16 151
2017 CS-01 48 30 9 4 9 0 0 78 13 23
2017 CS-02 48 24 14 10 4 0 0 72 14 50
2017 CS-03 41 25 14 14 5 0 0 66 20 56
2017 CS-04 56 5 27 11 0 0 0 62 11 18
2014 CS 55 22 14 4 3 1 0 78 7 139
2014 CS-01 52 16 20 8 4 0 0 68 12 25
2014 CS-02 51 24 18 4 2 0 0 76 7 45
2014 CS-03 51 28 11 4 4 2 0 80 9 47
2014 CS-04 79 16 5 0 0 0 0 95 0 19
2011 CS 43 32 10 8 5 1 0 76 13 182
2011 CS-01 45 26 13 13 3 0 0 71 16 38
2011 CS-02 38 36 13 6 8 0 0 73 14 64
2011 CS-03 41 37 8 7 5 2 0 79 12 59
2011 CS-04 65 24 0 12 0 0 0 88 12 17
2008 CS 46 32 10 6 7 0 0 78 13 136
2008 CS-01 52 26 7 7 7 0 0 78 15 27
2008 CS-02 39 28 20 4 9 0 0 67 13 46
2008 CS-03 40 43 5 10 2 0 0 83 12 42
2008 CS-04 67 20 0 0 13 0 0 87 13 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 46 25 12 13 5 0 0 71 17 151
2017 CS-01 48 30 4 9 9 0 0 78 17 23
2017 CS-02 52 22 8 16 2 0 0 74 18 50
2017 CS-03 41 25 18 11 5 0 0 66 16 56
2017 CS-04 40 27 16 16 0 0 0 67 16 18
2014 CS 55 27 9 5 4 0 0 81 9 139
2014 CS-01 44 24 16 8 8 0 0 68 16 25
2014 CS-02 53 33 7 4 2 0 0 87 7 45
2014 CS-03 53 26 9 6 6 0 0 79 13 47
2014 CS-04 74 21 5 0 0 0 0 95 0 19
2011 CS 49 30 8 7 6 0 1 79 13 181
2011 CS-01 45 29 11 8 5 0 3 76 14 38
2011 CS-02 39 34 8 11 8 0 0 73 19 64
2011 CS-03 55 29 7 3 5 0 0 84 9 58
2011 CS-04 65 24 6 6 0 0 0 88 6 17
2008 CS 40 40 5 7 6 1 0 81 13 136
2008 CS-01 41 37 7 4 7 4 0 81 12 27
2008 CS-02 33 39 11 11 7 0 0 72 17 46
2008 CS-03 40 50 0 7 2 0 0 90 10 42
2008 CS-04 60 27 0 7 7 0 0 87 13 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 81 11 3 3 0 0 1 94 3 151
2017 CS-01 87 9 0 4 0 0 0 96 4 23
2017 CS-02 80 14 2 2 0 0 2 96 2 50
2017 CS-03 78 13 5 2 0 0 2 93 2 56
2017 CS-04 89 5 0 5 0 0 0 95 5 18
2014 CS 73 13 6 4 1 0 2 88 5 139
2014 CS-01 68 16 8 4 0 0 4 88 4 25
2014 CS-02 69 16 4 4 2 0 4 88 7 45
2014 CS-03 70 15 9 4 2 0 0 85 6 47
2014 CS-04 100 0 0 0 0 0 0 100 0 19
2011 CS 77 10 4 3 2 1 2 90 6 182
2011 CS-01 63 13 11 11 3 0 0 76 13 38
2011 CS-02 72 17 6 2 2 2 0 90 3 64
2011 CS-03 86 5 0 0 3 0 5 96 4 59
2011 CS-04 94 0 0 6 0 0 0 94 6 17
2008 CS 81 7 4 2 3 1 3 91 5 136
2008 CS-01 85 0 7 0 0 4 4 92 0 27
2008 CS-02 76 11 2 2 4 0 4 91 7 46
2008 CS-03 83 7 2 2 2 0 2 93 5 42
2008 CS-04 80 7 7 0 7 0 0 87 7 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 44 31 8 5 7 1 3 79 13 150
2017 CS-01 50 18 9 5 5 9 5 79 11 22
2017 CS-02 48 32 6 8 4 0 2 82 12 50
2017 CS-03 39 30 11 5 11 0 4 72 17 56
2017 CS-04 45 49 5 0 0 0 0 95 0 18
2014 CS 50 24 6 6 6 3 4 80 13 139
2014 CS-01 24 36 8 12 8 4 8 68 23 25
2014 CS-02 51 24 2 2 11 4 4 83 15 45
2014 CS-03 55 19 11 9 2 2 2 78 11 47
2014 CS-04 68 21 5 0 0 0 5 94 0 19
2011 CS 43 22 10 7 12 4 2 69 20 181
2011 CS-01 53 13 5 5 13 11 0 74 21 38
2011 CS-02 34 23 11 9 17 3 2 61 28 64
2011 CS-03 45 26 10 5 7 3 3 76 13 58
2011 CS-04 47 18 18 6 12 0 0 65 18 17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 32 8 7 4 0 0 81 11 151
2017 CS-01 48 35 9 0 9 0 0 83 9 23
2017 CS-02 52 32 4 10 2 0 0 84 12 50
2017 CS-03 48 32 7 7 5 0 0 80 13 56
2017 CS-04 45 33 22 0 0 0 0 78 0 18

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 24 17 5 3 0 0 74 9 151
2017 CS-01 57 13 22 0 9 0 0 70 9 23
2017 CS-02 56 22 14 8 0 0 0 78 8 50
2017 CS-03 47 28 16 4 5 0 0 75 9 56
2017 CS-04 40 27 22 11 0 0 0 67 11 18

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 25 12 9 4 1 0 75 13 149
2017 CS-01 50 32 9 0 9 0 0 82 9 22
2017 CS-02 56 18 12 10 4 0 0 74 14 50
2017 CS-03 42 27 16 13 2 0 0 69 15 55
2017 CS-04 56 33 0 5 5 0 0 89 11 18
2014 CS 58 23 13 1 4 0 1 82 5 139
2014 CS-01 52 20 16 4 8 0 0 72 12 25
2014 CS-02 51 29 13 2 4 0 0 80 7 45
2014 CS-03 57 23 15 0 2 0 2 83 2 47
2014 CS-04 84 16 0 0 0 0 0 100 0 19
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 18 33 18 20 4 2 4 55 26 45
2017 CS-03 9 43 26 17 4 0 0 52 22 23
2017 CS-04 18 29 6 29 6 0 12 53 40 17
2014 CS 45 38 6 2 4 2 2 87 7 47
2014 CS-03 24 48 12 4 4 4 4 78 9 25
2014 CS-04 69 25 0 0 6 0 0 94 6 16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 32 21 9 9 5 0 59 19 151
2017 CS-01 39 30 13 0 9 9 0 76 10 23
2017 CS-02 32 24 22 8 12 2 0 57 20 50
2017 CS-03 11 41 23 11 9 5 0 55 21 56
2017 CS-04 23 38 16 11 5 5 0 65 17 18
2014 CS 37 38 11 5 3 6 0 80 8 139
2014 CS-01 36 44 12 0 4 4 0 83 4 25
2014 CS-02 38 31 13 9 4 4 0 72 14 45
2014 CS-03 36 36 13 6 2 6 0 77 9 47
2014 CS-04 47 42 0 0 0 11 0 100 0 19
2011 CS 32 27 16 11 8 5 1 63 20 182
2011 CS-01 39 26 11 5 11 8 0 71 17 38
2011 CS-02 30 22 17 19 6 6 0 55 27 64
2011 CS-03 24 37 19 8 7 3 2 64 16 59
2011 CS-04 47 18 18 6 6 6 0 69 13 17

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 21 31 21 16 10 1 0 52 26 150
2017 CS-01 35 26 26 4 9 0 0 61 13 23
2017 CS-02 28 22 22 12 16 0 0 50 28 50
2017 CS-03 7 39 22 22 9 2 0 47 31 56
2017 CS-04 25 46 17 12 0 0 0 71 12 17
2014 CS 35 37 17 8 2 1 0 73 10 139
2014 CS-01 36 28 20 12 4 0 0 64 16 25
2014 CS-02 36 27 20 11 4 2 0 64 16 45
2014 CS-03 36 36 19 6 0 2 0 74 7 47
2014 CS-04 37 63 0 0 0 0 0 100 0 19
2011 CS 33 30 18 10 7 3 0 64 18 182
2011 CS-01 34 26 18 5 16 0 0 61 21 38
2011 CS-02 36 19 16 17 8 5 0 57 26 64
2011 CS-03 27 37 20 10 2 3 0 67 12 59
2011 CS-04 29 53 18 0 0 0 0 82 0 17
2008 CS 29 32 18 13 7 1 1 63 19 136
2008 CS-01 41 15 30 4 7 0 4 58 12 27
2008 CS-02 24 39 13 13 9 2 0 64 22 46
2008 CS-03 26 31 21 17 5 0 0 57 21 42
2008 CS-04 47 33 7 13 0 0 0 80 13 15

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 15 28 25 18 12 3 0 44 31 150
2017 CS-01 26 26 26 9 9 4 0 55 18 23
2017 CS-02 18 28 22 12 20 0 0 46 32 50
2017 CS-03 4 32 26 22 11 5 0 38 35 55
2017 CS-04 23 22 27 27 0 0 0 45 27 18
2014 CS 27 44 13 11 2 2 1 73 13 139
2014 CS-01 28 32 20 12 4 4 0 63 17 25
2014 CS-02 36 29 11 16 4 2 2 67 21 45
2014 CS-03 19 57 11 11 0 2 0 78 11 47
2014 CS-04 32 53 16 0 0 0 0 84 0 19
2011 CS 25 29 21 13 6 5 0 58 20 182
2011 CS-01 34 24 13 11 11 8 0 63 23 38
2011 CS-02 22 27 22 17 6 6 0 52 25 64
2011 CS-03 19 37 25 10 5 3 0 58 16 59
2011 CS-04 29 24 29 12 0 6 0 56 13 17
2008 CS 21 32 19 15 7 4 1 56 24 136
2008 CS-01 37 15 26 11 7 0 4 54 19 27
2008 CS-02 17 30 15 22 9 7 0 51 33 46
2008 CS-03 19 33 24 12 7 2 2 55 20 42
2008 CS-04 13 60 7 7 7 7 0 79 14 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 20 26 21 16 15 3 0 47 32 151
2017 CS-01 26 22 26 13 9 4 0 50 23 23
2017 CS-02 24 22 12 14 28 0 0 46 42 50
2017 CS-03 9 30 25 20 9 7 0 42 31 56
2017 CS-04 34 27 22 16 0 0 0 62 16 18
2014 CS 30 32 17 9 6 6 0 66 16 139
2014 CS-01 24 20 16 20 12 8 0 48 35 25
2014 CS-02 33 22 18 11 9 7 0 60 21 45
2014 CS-03 30 36 19 6 2 6 0 70 9 47
2014 CS-04 32 53 16 0 0 0 0 84 0 19
2011 CS 25 27 20 10 10 7 0 57 21 182
2011 CS-01 42 13 11 11 18 5 0 58 31 38
2011 CS-02 17 30 25 13 8 8 0 51 22 64
2011 CS-03 17 39 20 8 8 7 0 60 18 59
2011 CS-04 41 18 24 6 6 6 0 63 13 17
2008 CS 26 28 21 8 13 4 0 56 22 136
2008 CS-01 37 7 19 11 19 7 0 48 32 27
2008 CS-02 11 33 24 9 15 9 0 48 26 46
2008 CS-03 21 38 26 7 7 0 0 60 14 42
2008 CS-04 53 27 7 0 13 0 0 80 13 15

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 30 21 20 13 0 0 46 32 151
2017 CS-01 22 26 26 17 9 0 0 48 26 23
2017 CS-02 18 22 22 20 18 0 0 40 38 50
2017 CS-03 13 34 25 18 11 0 0 46 29 56
2017 CS-04 18 44 5 22 11 0 0 62 33 18
2014 CS 37 37 12 10 4 0 0 74 14 139
2014 CS-01 36 24 20 12 8 0 0 60 20 25
2014 CS-02 40 31 11 13 4 0 0 71 18 45
2014 CS-03 36 36 13 11 4 0 0 72 15 47
2014 CS-04 32 68 0 0 0 0 0 100 0 19
2011 CS 24 40 16 13 7 1 0 64 20 182
2011 CS-01 39 16 5 26 11 3 0 57 38 38
2011 CS-02 16 39 27 11 6 2 0 56 17 64
2011 CS-03 19 53 14 8 7 0 0 71 15 59
2011 CS-04 29 47 12 12 0 0 0 76 12 17
2008 CS 26 33 16 13 10 2 0 60 23 136
2008 CS-01 37 15 4 22 19 4 0 54 42 27
2008 CS-02 20 35 20 11 13 2 0 56 24 46
2008 CS-03 19 43 17 14 5 2 0 63 20 42
2008 CS-04 40 40 13 0 7 0 0 80 7 15
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 42 20 7 3 0 0 70 11 151
2017 CS-01 30 39 26 0 4 0 0 70 4 23
2017 CS-02 28 42 14 12 4 0 0 70 16 50
2017 CS-03 22 44 23 7 4 0 0 66 11 56
2017 CS-04 29 44 22 5 0 0 0 73 5 18
2014 CS 43 36 14 5 1 1 0 80 6 139
2014 CS-01 44 32 20 4 0 0 0 76 4 25
2014 CS-02 36 49 7 7 0 2 0 86 7 45
2014 CS-03 40 32 17 6 2 2 0 74 9 47
2014 CS-04 58 26 16 0 0 0 0 84 0 19
2011 CS 33 45 8 9 3 2 0 79 13 181
2011 CS-01 43 35 3 14 5 0 0 78 19 37
2011 CS-02 23 45 14 11 5 2 0 70 16 64
2011 CS-03 29 53 7 7 2 3 0 84 9 59
2011 CS-04 41 53 0 6 0 0 0 94 6 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 36 41 17 4 1 2 0 78 5 151
2017 CS-01 39 48 4 0 4 4 0 91 5 23
2017 CS-02 42 32 16 10 0 0 0 74 10 50
2017 CS-03 25 48 25 2 0 0 0 73 2 56
2017 CS-04 45 38 11 0 0 5 0 88 0 18
2014 CS 50 35 9 1 1 4 0 89 2 139
2014 CS-01 40 48 4 8 0 0 0 88 8 25
2014 CS-02 51 29 13 0 2 4 0 84 2 45
2014 CS-03 43 43 11 0 0 4 0 89 0 47
2014 CS-04 74 21 0 0 0 5 0 100 0 19
2011 CS 45 31 12 5 2 5 0 80 8 182
2011 CS-01 55 21 11 5 5 3 0 78 11 38
2011 CS-02 42 36 9 5 2 6 0 83 7 64
2011 CS-03 32 37 17 8 0 5 0 73 9 59
2011 CS-04 59 24 12 0 0 6 0 88 0 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 39 9 9 5 1 0 77 13 151
2017 CS-01 43 39 13 0 4 0 0 83 4 23
2017 CS-02 38 36 6 14 6 0 0 74 20 50
2017 CS-03 32 41 11 9 5 2 0 74 15 56
2017 CS-04 45 44 11 0 0 0 0 89 0 18
2014 CS 47 37 11 2 2 1 1 85 4 139
2014 CS-01 44 44 12 0 0 0 0 88 0 25
2014 CS-02 45 31 11 2 7 2 2 79 9 45
2014 CS-03 36 49 11 4 0 0 0 85 4 47
2014 CS-04 74 16 11 0 0 0 0 89 0 19
2011 CS 45 29 9 5 4 4 3 79 11 182
2011 CS-01 50 21 8 8 3 3 8 79 12 38
2011 CS-02 33 31 17 6 8 3 2 67 15 64
2011 CS-03 41 37 5 5 3 7 2 85 9 59
2011 CS-04 82 18 0 0 0 0 0 100 0 17
2008 CS 31 36 16 10 5 2 0 68 15 135
2008 CS-01 41 30 11 4 15 0 0 70 19 27
2008 CS-02 18 47 16 11 4 4 0 67 16 45
2008 CS-03 31 31 24 12 0 2 0 63 12 42
2008 CS-04 47 33 7 7 7 0 0 80 13 15

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 38 21 11 4 3 0 63 16 151
2017 CS-01 17 48 17 4 4 9 0 71 10 23
2017 CS-02 14 36 18 20 8 4 0 52 29 50
2017 CS-03 23 35 30 9 2 0 0 59 11 56
2017 CS-04 51 33 11 5 0 0 0 84 5 18
2014 CS 44 33 13 5 1 2 1 80 7 139
2014 CS-01 40 32 12 16 0 0 0 72 16 25
2014 CS-02 47 22 18 2 2 7 2 76 5 45
2014 CS-03 30 49 15 4 2 0 0 79 6 47
2014 CS-04 68 26 0 0 0 0 5 100 0 19
2011 CS 20 31 23 12 7 5 3 55 20 182
2011 CS-01 21 21 11 18 13 5 11 50 38 38
2011 CS-02 14 30 30 14 6 6 0 47 22 64
2011 CS-03 14 37 27 8 7 3 3 55 16 59
2011 CS-04 41 41 12 0 0 6 0 88 0 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 23 24 17 10 6 4 44 30 151
2017 CS-01 13 35 13 13 9 9 9 58 26 23
2017 CS-02 20 24 18 16 16 4 2 47 34 50
2017 CS-03 13 14 32 21 5 9 5 31 31 56
2017 CS-04 23 33 33 11 0 0 0 56 11 18
2014 CS 24 19 19 11 6 15 5 54 22 139
2014 CS-01 20 24 24 12 4 12 4 52 19 25
2014 CS-02 24 20 16 13 7 18 2 56 25 45
2014 CS-03 15 21 23 13 6 15 6 46 24 47
2014 CS-04 42 11 16 0 5 16 11 71 7 19
2011 CS 18 22 17 15 16 10 2 45 36 182
2011 CS-01 26 32 8 3 16 11 5 69 22 38
2011 CS-02 17 17 19 16 20 9 2 39 40 64
2011 CS-03 8 25 20 22 15 8 0 37 41 59
2011 CS-04 24 12 18 24 6 12 6 43 36 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 60 26 9 2 1 0 1 87 3 151
2017 CS-01 74 17 4 0 4 0 0 91 4 23
2017 CS-02 70 20 6 2 0 0 2 92 2 50
2017 CS-03 52 34 11 2 2 0 0 86 4 56
2017 CS-04 40 33 22 5 0 0 0 73 5 18
2014 CS 63 22 5 4 1 1 3 89 6 139
2014 CS-01 60 24 4 4 0 0 8 91 4 25
2014 CS-02 58 22 9 2 2 2 4 86 5 45
2014 CS-03 64 23 2 6 2 2 0 89 9 47
2014 CS-04 74 16 5 5 0 0 0 89 5 19

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 48 29 8 2 3 5 5 85 6 151
2017 CS-01 65 30 0 0 4 0 0 96 4 23
2017 CS-02 40 28 8 2 4 6 12 83 7 50
2017 CS-03 46 25 14 4 4 5 2 77 8 56
2017 CS-04 56 38 0 0 0 5 0 100 0 18
2014 CS 65 22 5 0 1 5 2 93 2 139
2014 CS-01 64 20 8 0 0 4 4 91 0 25
2014 CS-02 55 27 2 0 4 7 4 93 5 45
2014 CS-03 64 23 6 0 0 6 0 93 0 47
2014 CS-04 84 11 5 0 0 0 0 95 0 19
2011 CS 75 15 3 1 2 1 3 93 3 182
2011 CS-01 76 18 3 0 0 0 3 97 0 38
2011 CS-02 61 20 5 3 5 2 5 87 8 64
2011 CS-03 85 10 2 0 0 2 2 98 0 59
2011 CS-04 88 6 6 0 0 0 0 94 0 17
2008 CS 80 14 4 1 0 1 1 96 1 136
2008 CS-01 70 15 11 0 0 0 4 88 0 27
2008 CS-02 83 13 2 2 0 0 0 96 2 46
2008 CS-03 81 17 2 0 0 0 0 98 0 42
2008 CS-04 87 7 0 0 0 7 0 100 0 15

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 27 19 16 25 0 0 39 42 151
2017 CS-01 26 26 17 9 22 0 0 52 30 23
2017 CS-02 12 22 16 14 36 0 0 34 50 50
2017 CS-03 5 30 20 25 20 0 0 36 44 56
2017 CS-04 18 33 22 11 16 0 0 51 27 18
2014 CS 33 33 13 9 8 4 1 69 17 139
2014 CS-01 32 32 16 8 8 4 0 67 17 25
2014 CS-02 33 29 13 11 13 0 0 62 24 45
2014 CS-03 28 36 13 11 4 9 0 70 16 47
2014 CS-04 47 37 11 0 0 0 5 89 0 19
2011 CS 34 37 8 11 7 2 1 73 19 182
2011 CS-01 45 32 11 5 5 0 3 78 11 38
2011 CS-02 23 41 8 13 11 5 0 67 25 64
2011 CS-03 36 39 8 14 3 0 0 75 17 59
2011 CS-04 41 35 6 12 6 0 0 76 18 17
2008 CS 37 33 15 10 5 0 0 70 15 136
2008 CS-01 44 30 11 7 7 0 0 74 15 27
2008 CS-02 30 35 17 11 7 0 0 65 17 46
2008 CS-03 36 33 12 14 5 0 0 69 19 42
2008 CS-04 40 40 13 7 0 0 0 80 7 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 15 21 16 19 28 1 1 37 47 150
2017 CS-01 17 9 17 26 26 4 0 27 55 23
2017 CS-02 14 18 14 12 42 0 0 32 54 50
2017 CS-03 11 27 20 22 20 0 0 38 42 55
2017 CS-04 23 33 11 22 5 0 5 59 29 18
2014 CS 28 24 12 15 14 4 2 55 32 139
2014 CS-01 28 20 8 16 24 4 0 50 42 25
2014 CS-02 27 11 18 18 20 4 2 41 40 45
2014 CS-03 28 32 15 15 6 4 0 62 22 47
2014 CS-04 32 42 0 5 5 5 11 88 13 19
2011 CS 16 28 18 13 21 3 2 46 35 182
2011 CS-01 26 21 13 11 26 0 3 49 38 38
2011 CS-02 8 19 23 11 31 6 2 29 46 64
2011 CS-03 15 36 17 19 10 2 2 53 30 59
2011 CS-04 29 47 12 6 6 0 0 76 12 17
2008 CS 22 31 14 12 19 1 1 54 32 136
2008 CS-01 30 19 4 22 22 4 0 50 46 27
2008 CS-02 15 26 22 9 26 0 2 42 36 46
2008 CS-03 19 48 12 12 10 0 0 67 21 42
2008 CS-04 40 27 13 0 20 0 0 67 20 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 18 34 24 15 7 3 0 53 22 151
2017 CS-01 26 22 26 4 13 9 0 52 19 23
2017 CS-02 14 36 22 14 10 4 0 52 25 50
2017 CS-03 11 36 30 19 4 0 0 47 23 56
2017 CS-04 40 44 5 11 0 0 0 84 11 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 34 15 3 1 4 1 80 5 151
2017 CS-01 43 22 22 4 4 4 0 68 9 23
2017 CS-02 44 34 10 2 2 4 4 85 4 50
2017 CS-03 28 45 20 5 0 2 0 74 5 56
2017 CS-04 62 22 5 0 0 11 0 94 0 18
2014 CS 59 26 9 1 1 4 1 89 2 139
2014 CS-01 64 24 12 0 0 0 0 88 0 25
2014 CS-02 53 24 9 2 2 9 0 85 5 45
2014 CS-03 60 23 11 0 0 4 2 89 0 47
2014 CS-04 63 37 0 0 0 0 0 100 0 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 39 37 17 3 3 1 0 77 6 151
2017 CS-01 39 30 13 13 4 0 0 70 17 23
2017 CS-02 44 32 14 2 4 4 0 79 6 50
2017 CS-03 32 41 25 0 2 0 0 73 2 56
2017 CS-04 40 55 5 0 0 0 0 95 0 18
2014 CS 53 37 4 4 0 1 0 91 4 139
2014 CS-01 52 36 4 8 0 0 0 88 8 25
2014 CS-02 45 42 7 7 0 0 0 87 7 45
2014 CS-03 53 38 4 2 0 2 0 93 2 47
2014 CS-04 74 26 0 0 0 0 0 100 0 19
2011 CS 38 38 12 5 5 2 0 78 11 182
2011 CS-01 45 32 11 5 8 0 0 76 13 38
2011 CS-02 30 34 16 8 9 3 0 66 18 64
2011 CS-03 39 44 10 3 2 2 0 84 5 59
2011 CS-04 53 41 6 0 0 0 0 94 0 17

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 44 11 3 3 1 0 83 6 150
2017 CS-01 43 35 13 4 4 0 0 78 9 23
2017 CS-02 41 35 16 2 6 0 0 76 8 49
2017 CS-03 28 57 9 5 0 0 0 86 5 56
2017 CS-04 56 38 5 0 0 0 0 95 0 18
2014 CS 62 32 4 1 1 0 0 94 3 139
2014 CS-01 60 40 0 0 0 0 0 100 0 25
2014 CS-02 51 38 9 0 2 0 0 89 2 45
2014 CS-03 64 30 2 4 0 0 0 94 4 47
2014 CS-04 95 5 0 0 0 0 0 100 0 19
2011 CS 54 28 13 4 1 0 0 82 5 182
2011 CS-01 53 32 13 0 3 0 0 84 3 38
2011 CS-02 45 27 16 11 2 0 0 72 13 64
2011 CS-03 56 32 10 2 0 0 0 88 2 59
2011 CS-04 76 18 6 0 0 0 0 94 0 17
2008 CS 42 40 10 3 5 0 0 82 8 136
2008 CS-01 59 22 7 4 7 0 0 81 11 27
2008 CS-02 30