2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 39 6 8 1 0 0 84 10 289
2017 CR-04 46 40 6 7 2 0 0 86 9 231
2017 CR-05 42 34 8 16 0 0 0 76 16 50
2014 CR 45 42 2 8 3 0 0 87 11 314
2014 CR-04 45 40 2 9 3 0 0 85 13 252
2014 CR-05 44 52 2 0 2 0 0 96 2 48
2011 CR 53 38 2 5 2 0 0 91 7 422
2011 CR-04 54 36 2 5 2 0 0 91 7 338
2011 CR-05 43 50 4 3 0 0 0 93 3 70
2008 CR 53 38 3 6 1 0 0 91 7 380
2008 CR-04 54 36 3 6 1 0 0 90 7 313
2008 CR-05 48 46 0 6 0 0 0 94 6 52

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 72 19 4 2 1 1 0 92 4 288
2017 CR-04 74 17 4 2 1 1 0 92 3 230
2017 CR-05 64 22 6 4 2 2 0 88 6 50
2014 CR 70 22 4 1 2 1 1 94 3 315
2014 CR-04 70 21 4 1 2 1 1 94 3 253
2014 CR-05 69 27 4 0 0 0 0 96 0 48
2011 CR 78 16 3 1 1 0 1 95 2 422
2011 CR-04 79 14 3 1 1 0 1 95 2 338
2011 CR-05 73 23 3 1 0 0 0 96 1 70
2008 CR 76 17 4 3 1 0 0 93 4 379
2008 CR-04 76 16 4 3 1 0 0 92 4 312
2008 CR-05 79 15 2 4 0 0 0 94 4 52

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 66 22 6 4 1 1 1 90 5 289
2017 CR-04 69 20 5 4 1 1 0 90 5 231
2017 CR-05 50 32 12 2 0 0 4 85 2 50
2014 CR 63 22 6 5 2 0 2 87 7 315
2014 CR-04 66 20 5 6 2 0 2 88 7 253
2014 CR-05 50 31 10 6 2 0 0 81 8 48
2011 CR 68 21 4 5 2 0 0 90 7 422
2011 CR-04 70 21 3 4 1 0 1 92 5 338
2011 CR-05 59 23 6 11 1 0 0 81 13 70
2008 CR 67 20 7 3 3 0 1 88 6 379
2008 CR-04 67 20 7 3 3 0 1 87 6 312
2008 CR-05 69 21 8 0 2 0 0 90 2 52

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 38 5 10 3 0 0 82 13 288
2017 CR-04 43 37 5 11 4 0 0 80 15 230
2017 CR-05 50 40 4 4 2 0 0 90 6 50
2014 CR 47 34 5 8 7 0 0 81 14 315
2014 CR-04 45 32 6 9 8 0 0 78 16 253
2014 CR-05 52 44 0 2 2 0 0 96 4 48
2011 CR 44 41 5 8 3 0 0 85 11 421
2011 CR-04 44 41 5 7 3 0 0 85 10 337
2011 CR-05 43 43 1 9 4 0 0 86 13 70

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 44 12 9 8 0 0 71 17 289
2017 CR-04 27 44 11 10 8 0 0 71 18 231
2017 CR-05 26 44 14 6 10 0 0 70 16 50
2014 CR 32 39 11 10 7 0 1 71 18 315
2014 CR-04 34 38 10 10 7 0 1 72 18 253
2014 CR-05 23 44 17 10 4 0 2 68 15 48
2011 CR 29 39 11 14 6 0 0 69 20 419
2011 CR-04 29 38 10 16 7 0 1 68 23 335
2011 CR-05 33 43 19 4 1 0 0 76 6 70
2008 CR 33 39 11 11 4 0 1 73 16 380
2008 CR-04 33 39 10 12 5 0 1 73 17 313
2008 CR-05 35 42 13 10 0 0 0 77 10 52

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 41 13 9 6 0 0 71 15 289
2017 CR-04 29 39 15 11 6 0 0 68 17 231
2017 CR-05 32 52 8 2 6 0 0 84 8 50
2014 CR 30 39 16 7 7 0 1 69 15 315
2014 CR-04 28 38 17 8 8 0 1 67 16 253
2014 CR-05 42 34 15 4 6 0 0 75 10 48
2011 CR 31 36 13 12 8 0 1 67 20 421
2011 CR-04 29 36 14 12 9 0 1 66 21 338
2011 CR-05 41 33 12 13 1 0 0 74 14 69
2008 CR 28 39 16 10 7 0 1 68 17 380
2008 CR-04 27 40 16 11 7 0 1 67 18 313
2008 CR-05 37 38 17 8 0 0 0 75 8 52

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 39 11 8 6 0 0 76 13 289
2017 CR-04 34 40 10 9 6 0 0 74 16 231
2017 CR-05 52 30 14 0 4 0 0 82 4 50
2014 CR 34 35 12 10 9 0 0 69 19 315
2014 CR-04 33 35 12 10 10 0 0 68 20 253
2014 CR-05 40 33 15 8 4 0 0 73 12 48
2011 CR 32 38 11 11 9 0 0 70 19 419
2011 CR-04 30 37 11 12 10 0 0 68 21 335
2011 CR-05 39 41 10 7 3 0 0 80 10 70
2008 CR 37 39 8 11 6 0 0 76 16 380
2008 CR-04 38 38 8 11 6 0 0 75 17 313
2008 CR-05 31 48 12 10 0 0 0 79 10 52

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 38 10 6 3 0 0 81 9 288
2017 CR-04 43 36 11 6 4 0 0 79 10 230
2017 CR-05 48 42 4 6 0 0 0 90 6 50
2014 CR 44 37 9 6 3 1 0 81 10 314
2014 CR-04 44 35 10 6 4 0 0 80 10 252
2014 CR-05 48 39 6 6 0 0 0 88 6 48

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 30 11 4 3 0 0 81 8 288
2017 CR-04 48 31 12 6 3 0 0 79 9 230
2017 CR-05 60 28 10 0 2 0 0 88 2 50
2014 CR 46 29 12 5 6 1 2 77 11 313
2014 CR-04 47 28 11 5 7 1 2 77 12 251
2014 CR-05 31 42 17 8 2 0 0 73 10 48
2011 CR 49 28 9 9 4 1 1 78 13 422
2011 CR-04 46 29 9 10 4 1 1 77 14 338
2011 CR-05 57 27 6 7 3 0 0 84 10 70

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 25 21 12 10 9 5 16 59 25 288
2017 CR-04 26 21 13 10 10 4 15 58 25 230
2017 CR-05 24 24 8 14 4 4 22 65 25 50
2014 CR 28 19 16 8 10 3 16 59 21 315
2014 CR-04 27 19 17 8 11 3 17 56 23 253
2014 CR-05 42 21 12 6 6 2 10 72 14 48
2011 CR 31 18 15 8 9 3 17 61 21 422
2011 CR-04 28 19 16 8 10 3 15 58 22 338
2011 CR-05 43 17 7 6 4 3 20 78 13 70
2008 CR 33 22 11 10 7 2 16 66 21 380
2008 CR-04 32 23 11 9 8 2 15 66 20 313
2008 CR-05 42 12 10 19 2 0 15 64 25 52

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 41 13 8 6 0 0 74 13 289
2017 CR-04 30 41 15 8 6 0 0 71 14 231
2017 CR-05 40 44 6 8 2 0 0 84 10 50
2014 CR 37 34 13 8 7 0 0 71 16 315
2014 CR-04 37 32 13 9 9 0 0 70 18 253
2014 CR-05 29 44 19 6 2 0 0 73 8 48
2011 CR 32 39 12 10 6 0 0 71 16 422
2011 CR-04 30 40 12 11 6 0 0 70 17 338
2011 CR-05 39 34 11 9 7 0 0 73 16 70
2008 CR 35 36 12 8 7 0 1 72 16 378
2008 CR-04 35 35 13 8 8 0 1 71 16 311
2008 CR-05 38 42 6 12 2 0 0 81 13 52

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 32 15 12 9 0 0 64 22 289
2017 CR-04 28 33 15 13 10 0 0 62 23 231
2017 CR-05 38 32 14 12 4 0 0 70 16 50
2014 CR 33 29 15 11 11 1 0 62 22 315
2014 CR-04 33 29 15 11 11 1 0 62 22 253
2014 CR-05 27 33 19 12 8 0 0 61 21 48
2011 CR 27 35 15 11 12 0 0 62 23 422
2011 CR-04 27 34 14 11 14 0 0 61 25 338
2011 CR-05 29 39 17 11 4 0 0 67 16 70

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 44 13 8 3 0 0 75 12 289
2017 CR-04 30 44 14 8 4 0 0 74 13 231
2017 CR-05 40 40 10 10 0 0 0 80 10 50

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 43 9 6 4 0 0 81 10 288
2017 CR-04 37 42 9 8 4 0 0 79 12 231
2017 CR-05 41 47 10 0 2 0 0 88 2 49
2014 CR 40 40 11 6 3 0 0 80 9 315
2014 CR-04 40 41 9 7 3 0 0 81 10 253
2014 CR-05 38 37 17 6 0 2 0 77 6 48
2011 CR 39 44 9 5 3 0 0 83 8 422
2011 CR-04 38 43 9 7 3 0 0 82 9 338
2011 CR-05 36 53 10 0 1 0 0 89 1 70
2008 CR 45 37 9 7 2 0 1 82 9 380
2008 CR-04 45 37 8 7 2 0 1 83 9 313
2008 CR-05 44 35 12 10 0 0 0 79 10 52

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 37 13 8 11 0 0 68 19 288
2017 CR-04 29 36 14 8 12 0 0 65 21 231
2017 CR-05 39 39 10 8 4 0 0 77 12 49

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 48 34 11 4 2 0 0 82 7 289
2017 CR-04 47 34 12 5 3 0 0 81 8 231
2017 CR-05 52 34 10 4 0 0 0 86 4 50
2014 CR 62 28 7 1 2 0 0 90 3 315
2014 CR-04 62 27 7 1 2 0 0 90 3 253
2014 CR-05 54 33 10 2 0 0 0 88 2 48
2011 CR 56 31 9 3 1 0 0 87 4 421
2011 CR-04 56 30 9 3 2 0 0 86 5 337
2011 CR-05 54 36 7 3 0 0 0 90 3 70

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 34 16 14 5 1 1 64 20 289
2017 CR-04 28 33 17 15 6 0 1 62 21 231
2017 CR-05 36 34 12 12 2 2 2 73 15 50
2014 CR 25 36 13 11 13 0 1 63 24 315
2014 CR-04 26 36 13 11 13 0 2 63 24 253
2014 CR-05 19 42 15 10 15 0 0 61 25 48
2011 CR 28 41 14 10 7 0 0 70 17 421
2011 CR-04 28 41 13 10 7 0 0 69 18 337
2011 CR-05 29 46 13 7 6 0 0 74 13 70

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 32 16 10 5 0 1 69 15 287
2017 CR-04 34 32 16 11 6 0 1 66 18 229
2017 CR-05 42 36 16 2 2 0 2 79 4 50
2014 CR 33 33 17 8 9 0 1 66 17 315
2014 CR-04 33 31 18 7 10 0 1 64 18 253
2014 CR-05 29 46 12 12 0 0 0 75 12 48

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 37 14 7 5 0 0 74 12 289
2017 CR-04 34 38 13 7 6 0 0 73 14 231
2017 CR-05 46 28 18 6 0 0 2 75 6 50
2014 CR 36 37 13 8 5 0 1 74 12 315
2014 CR-04 38 35 12 8 6 0 1 74 14 253
2014 CR-05 25 46 21 8 0 0 0 71 8 48
2011 CR 39 39 11 5 4 1 0 80 9 421
2011 CR-04 39 38 12 5 4 1 0 79 9 337
2011 CR-05 37 47 6 7 3 0 0 84 10 70

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 38 9 6 6 0 0 80 12 289
2017 CR-04 40 37 10 7 6 0 0 77 13 231
2017 CR-05 52 40 2 4 2 0 0 92 6 50
2014 CR 43 32 15 4 5 1 1 76 9 314
2014 CR-04 41 34 15 4 5 1 0 76 9 253
2014 CR-05 47 28 15 4 6 0 0 75 11 47
2011 CR 41 39 9 7 4 0 0 80 11 421
2011 CR-04 39 40 9 8 4 0 0 79 12 337
2011 CR-05 49 36 7 6 3 0 0 84 9 70
2008 CR 43 37 8 7 5 0 0 80 12 380
2008 CR-04 42 38 8 6 5 0 0 80 12 313
2008 CR-05 52 29 12 8 0 0 0 81 8 52

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 40 10 5 2 1 1 83 7 288
2017 CR-04 41 40 11 4 2 1 1 82 6 230
2017 CR-05 38 44 8 8 2 0 0 82 10 50
2014 CR 42 34 13 5 3 1 2 78 8 314
2014 CR-04 43 34 13 5 2 0 2 79 8 252
2014 CR-05 31 42 15 4 6 2 0 75 11 48
2011 CR 45 35 14 5 2 0 0 80 7 422
2011 CR-04 46 34 13 4 3 0 0 80 7 338
2011 CR-05 37 41 16 6 0 0 0 79 6 70
2008 CR 36 38 17 6 2 0 1 75 8 380
2008 CR-04 36 38 18 5 2 0 1 74 8 313
2008 CR-05 37 38 13 6 4 0 2 76 10 52

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 8 17 32 21 14 3 5 38 28 285
2017 CR-04 7 18 30 21 15 4 4 39 28 228
2017 CR-05 12 16 34 22 12 0 4 35 29 50
2014 CR 8 23 32 21 10 2 4 33 33 314
2014 CR-04 8 22 32 21 11 3 4 34 32 252
2014 CR-05 10 31 39 13 2 0 4 15 43 48
2011 CR 7 18 32 23 14 1 6 39 27 416
2011 CR-04 8 17 31 22 16 1 6 40 27 333
2011 CR-05 3 22 36 28 7 1 3 36 26 69
2008 CR 5 21 35 22 11 1 4 35 28 378
2008 CR-04 5 21 36 22 11 2 4 34 28 311
2008 CR-05 4 17 31 31 13 0 4 46 22 52

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 13 15 27 19 18 3 6 40 31 281
2017 CR-04 14 12 27 21 17 3 5 41 29 225
2017 CR-05 11 23 21 10 25 4 6 39 37 48
2014 CR 9 15 27 23 15 4 7 42 28 312
2014 CR-04 11 16 25 21 16 4 6 41 31 250
2014 CR-05 0 17 33 29 8 6 6 43 19 48
2011 CR 8 14 25 25 19 2 7 49 24 418
2011 CR-04 10 13 25 24 20 2 7 48 25 334
2011 CR-05 4 14 24 34 17 1 4 55 20 70
2008 CR 6 16 28 22 18 3 6 44 25 379
2008 CR-04 7 17 28 22 18 3 5 43 26 312
2008 CR-05 2 13 29 23 23 0 10 51 17 52

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 13 17 27 20 13 4 6 37 33 285
2017 CR-04 12 16 28 21 11 4 7 37 32 228
2017 CR-05 16 20 18 12 25 4 4 40 40 49
2014 CR 13 20 28 19 9 4 7 32 37 315
2014 CR-04 13 20 28 20 9 4 6 32 36 253
2014 CR-05 15 25 29 8 6 4 12 17 47 48
2011 CR 8 21 30 19 16 1 6 37 30 418
2011 CR-04 8 19 28 20 17 1 7 40 29 334
2011 CR-05 7 29 36 19 6 1 3 25 37 70
2008 CR 7 17 30 23 12 4 8 39 27 379
2008 CR-04 7 16 29 24 13 4 7 41 26 312
2008 CR-05 4 21 33 17 12 2 12 33 29 52

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 4 7 26 29 25 2 6 59 13 283
2017 CR-04 4 7 25 29 26 2 7 61 12 227
2017 CR-05 2 12 35 26 22 0 2 50 15 49
2014 CR 5 12 23 35 16 2 7 56 19 313
2014 CR-04 5 13 22 33 18 2 7 56 20 251
2014 CR-05 6 10 31 39 6 0 6 49 18 48
2011 CR 4 8 24 33 25 2 5 61 13 419
2011 CR-04 4 8 21 32 27 2 5 63 14 335
2011 CR-05 1 9 33 44 11 1 0 57 10 70
2008 CR 3 10 25 32 23 1 6 59 14 377
2008 CR-04 2 9 24 34 24 1 5 62 12 311
2008 CR-05 4 13 37 19 15 2 10 39 20 52

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 16 16 25 16 18 4 7 37 35 282
2017 CR-04 17 15 23 15 19 4 6 37 36 226
2017 CR-05 10 16 35 16 16 2 4 35 28 49
2014 CR 12 18 33 19 11 2 6 32 33 314
2014 CR-04 12 17 35 17 11 2 6 31 32 253
2014 CR-05 15 23 28 24 6 0 4 31 40 47
2011 CR 11 16 23 24 18 2 5 45 30 418
2011 CR-04 12 16 22 24 19 1 6 46 30 335
2011 CR-05 12 14 32 25 13 3 1 39 27 69
2008 CR 8 18 27 25 15 1 5 43 27 376
2008 CR-04 8 18 27 25 17 2 4 44 27 309
2008 CR-05 8 13 35 25 8 0 12 37 24 52

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 15 19 16 19 6 7 39 39 286
2017 CR-04 20 13 19 15 18 8 7 39 39 229
2017 CR-05 12 22 16 20 22 2 4 46 37 49
2014 CR 12 17 22 23 14 4 8 42 32 314
2014 CR-04 13 18 23 19 14 4 8 38 36 252
2014 CR-05 4 15 21 42 10 6 2 57 20 48
2011 CR 5 15 24 23 21 3 9 51 22 419
2011 CR-04 5 15 24 22 22 2 10 50 23 335
2011 CR-05 6 11 24 33 19 6 1 55 18 70
2008 CR 12 15 24 22 16 3 8 42 31 379
2008 CR-04 13 15 22 23 16 3 7 43 32 312
2008 CR-05 6 13 29 19 17 2 13 43 23 52

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 11 16 27 20 16 4 7 40 30 282
2017 CR-04 10 14 28 21 15 5 8 41 28 225
2017 CR-05 14 22 18 16 27 0 2 44 37 49
2014 CR 10 19 28 21 11 3 8 36 33 315
2014 CR-04 11 20 28 18 12 4 8 34 35 253
2014 CR-05 6 17 33 31 6 0 6 40 24 48
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 70 16 5 3 1 1 4 91 4 289
2017 CR-04 70 16 5 3 1 1 4 91 4 231
2017 CR-05 72 12 8 4 0 0 4 88 4 50
2014 CR 69 16 5 3 1 0 5 90 4 315
2014 CR-04 69 16 5 3 2 0 5 90 5 253
2014 CR-05 65 19 8 4 0 0 4 87 4 48
2011 CR 72 14 5 2 2 1 4 91 4 422
2011 CR-04 72 14 5 2 1 1 4 91 4 338
2011 CR-05 71 11 6 3 4 0 4 87 7 70
2008 CR 69 11 5 2 4 1 8 88 7 379
2008 CR-04 69 10 6 1 4 1 9 88 6 313
2008 CR-05 73 13 2 2 4 0 6 92 6 52

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 32 15 9 8 4 5 65 19 289
2017 CR-04 24 32 16 10 9 5 5 62 20 231
2017 CR-05 42 28 12 6 6 2 4 74 13 50
2014 CR 29 30 15 8 9 4 4 65 19 315
2014 CR-04 28 30 15 9 10 4 4 63 21 253
2014 CR-05 38 25 19 4 4 6 4 70 9 48

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 29 11 11 8 1 0 70 19 289
2017 CR-04 38 28 12 12 9 1 0 67 21 231
2017 CR-05 48 32 8 6 4 2 0 82 10 50
2014 CR 43 29 8 8 10 1 0 73 18 315
2014 CR-04 43 30 6 8 10 2 0 75 19 253
2014 CR-05 48 19 21 8 4 0 0 67 12 48

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 31 15 8 8 1 0 68 17 289
2017 CR-04 33 31 16 9 9 2 0 65 18 231
2017 CR-05 50 30 8 8 4 0 0 80 12 50
2014 CR 31 35 13 14 5 1 1 67 19 315
2014 CR-04 31 33 15 14 5 1 1 66 19 253
2014 CR-05 29 46 10 8 2 2 2 78 11 48
2011 CR 29 33 14 12 8 3 1 65 21 421
2011 CR-04 28 32 14 13 9 2 1 63 22 337
2011 CR-05 30 41 13 6 6 3 1 75 12 70
2008 CR 28 37 10 11 8 4 2 69 20 379
2008 CR-04 28 36 10 11 9 4 2 68 21 312
2008 CR-05 31 37 12 15 2 4 0 70 18 52

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 25 27 17 10 13 8 1 57 25 287
2017 CR-04 22 26 18 9 15 9 1 53 27 229
2017 CR-05 38 28 14 10 6 4 0 69 17 50
2014 CR 24 29 18 10 8 9 2 59 21 315
2014 CR-04 23 27 20 12 8 9 1 56 22 253
2014 CR-05 25 40 12 2 10 6 4 72 14 48
2011 CR 23 28 17 10 10 10 1 58 23 421
2011 CR-04 22 26 17 10 12 12 1 56 25 337
2011 CR-05 26 39 17 7 7 4 0 67 15 70
2008 CR 26 27 15 9 12 10 1 59 24 379
2008 CR-04 27 23 15 9 13 11 1 57 25 312
2008 CR-05 21 44 13 10 4 8 0 71 15 52

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 15 20 18 12 12 20 3 45 32 288
2017 CR-04 13 19 18 12 13 21 4 42 33 230
2017 CR-05 20 20 18 12 10 20 0 50 28 50
2014 CR 11 20 23 13 14 16 4 38 34 315
2014 CR-04 12 17 23 13 14 17 4 36 34 253
2014 CR-05 4 31 27 12 10 12 2 42 27 48

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 39 8 9 3 0 0 80 12 289
2017 CR-04 38 39 9 10 3 0 0 77 13 231
2017 CR-05 50 40 0 4 6 0 0 90 10 50
2014 CR 42 37 10 6 4 0 0 80 11 315
2014 CR-04 41 38 10 6 5 0 0 79 11 253
2014 CR-05 50 33 8 8 0 0 0 83 8 48
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 33 13 8 3 1 3 75 12 288
2017 CR-04 36 32 14 9 4 1 3 72 14 231
2017 CR-05 53 35 8 4 0 0 0 88 4 49
2014 CR 44 30 12 8 5 1 0 75 13 315
2014 CR-04 43 32 11 7 6 1 0 76 13 253
2014 CR-05 44 27 15 12 2 0 0 71 15 48
2011 CR 36 35 11 12 6 1 0 71 18 422
2011 CR-04 34 36 11 12 7 0 0 70 19 338
2011 CR-05 44 31 10 10 4 0 0 76 14 70
2008 CR 32 33 15 10 10 0 1 65 20 379
2008 CR-04 31 34 13 10 11 0 1 66 21 312
2008 CR-05 40 27 17 10 6 0 0 67 15 52

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 31 14 4 3 3 1 78 8 289
2017 CR-04 40 33 14 5 4 3 2 76 9 231
2017 CR-05 52 24 14 4 0 6 0 81 4 50
2014 CR 49 29 11 2 6 3 1 80 9 315
2014 CR-04 49 28 11 2 7 3 1 80 9 253
2014 CR-05 50 31 12 2 2 2 0 83 4 48
2011 CR 44 26 12 9 5 2 1 73 15 421
2011 CR-04 43 27 12 9 7 2 1 72 16 337
2011 CR-05 50 26 13 9 0 3 0 78 9 70
2008 CR 36 30 12 9 9 3 1 68 19 379
2008 CR-04 36 29 14 9 8 4 1 68 18 312
2008 CR-05 40 27 8 12 8 4 2 71 20 52

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 30 14 6 4 0 1 75 11 289
2017 CR-04 41 31 16 6 5 0 2 73 11 231
2017 CR-05 48 34 10 8 0 0 0 82 8 50
2014 CR 47 30 11 4 6 1 1 79 10 315
2014 CR-04 46 31 11 4 7 1 1 78 11 253
2014 CR-05 52 29 15 2 2 0 0 81 4 48
2011 CR 40 32 11 9 8 1 0 72 17 420
2011 CR-04 39 31 10 10 10 1 0 70 20 336
2011 CR-05 44 39 14 3 0 0 0 83 3 70
2008 CR 36 28 12 12 11 1 0 65 23 379
2008 CR-04 35 29 13 13 10 1 0 64 23 312
2008 CR-05 42 31 12 8 8 0 0 73 15 52

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 78 14 3 0 2 0 2 94 2 289
2017 CR-04 77 14 3 0 2 0 3 94 2 231
2017 CR-05 78 16 4 0 2 0 0 94 2 50
2014 CR 80 13 3 1 1 0 2 95 2 315
2014 CR-04 79 13 3 1 2 0 2 94 2 253
2014 CR-05 81 12 4 2 0 0 0 94 2 48
2011 CR 77 12 3 0 2 1 4 94 3 422
2011 CR-04 77 13 3 0 3 1 4 94 3 338
2011 CR-05 80 9 1 1 1 0 7 95 3 70
2008 CR 77 11 1 1 2 0 8 95 3 379
2008 CR-04 79 9 2 1 2 0 8 95 3 312
2008 CR-05 71 17 0 2 2 0 8 96 4 52

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 22 8 3 4 3 7 83 8 288
2017 CR-04 51 23 8 3 4 3 7 83 8 230
2017 CR-05 60 20 8 4 2 2 4 85 7 50
2014 CR 52 25 8 4 5 1 4 82 9 315
2014 CR-04 52 26 8 3 6 1 4 83 9 253
2014 CR-05 50 21 10 6 4 2 6 77 11 48
2011 CR 44 24 8 8 9 3 4 73 18 422
2011 CR-04 42 25 9 7 10 3 4 72 18 338
2011 CR-05 50 21 6 11 6 1 4 76 18 70

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 57 27 7 5 3 1 1 85 8 289
2017 CR-04 54 27 9 4 4 1 1 82 9 231
2017 CR-05 64 28 2 6 0 0 0 92 6 50

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 54 26 11 1 5 3 1 83 6 289
2017 CR-04 52 26 12 1 6 3 1 81 7 231
2017 CR-05 64 24 8 0 2 2 0 90 2 50

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 52 25 12 4 6 1 0 78 10 288
2017 CR-04 49 25 13 5 6 1 0 75 11 231
2017 CR-05 63 24 6 2 4 0 0 88 6 49
2014 CR 54 25 12 3 5 1 1 80 8 315
2014 CR-04 54 25 11 3 6 1 1 80 9 253
2014 CR-05 48 27 19 6 0 0 0 75 6 48
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 31 16 6 6 10 1 69 13 288
2017 CR-04 31 29 16 6 6 10 1 68 14 230
2017 CR-05 30 42 12 4 4 8 0 78 9 50
2014 CR 27 36 18 7 5 7 1 67 13 314
2014 CR-04 28 34 19 6 6 6 1 67 13 252
2014 CR-05 23 44 17 10 0 6 0 71 11 48
2011 CR 21 33 20 10 8 7 0 58 20 421
2011 CR-04 20 32 19 12 9 8 0 57 22 338
2011 CR-05 22 39 23 7 3 6 0 65 11 69

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 32 17 9 9 4 0 64 19 289
2017 CR-04 28 32 17 9 9 4 0 63 19 231
2017 CR-05 30 32 16 8 8 6 0 66 17 50
2014 CR 28 31 21 10 8 2 1 60 18 315
2014 CR-04 29 31 20 9 8 2 1 62 18 253
2014 CR-05 19 38 27 8 6 2 0 58 15 48
2011 CR 24 33 18 12 9 3 0 59 22 422
2011 CR-04 23 32 17 13 11 3 1 58 24 338
2011 CR-05 21 41 23 10 3 1 0 64 13 70
2008 CR 26 32 16 11 10 5 0 61 22 377
2008 CR-04 26 32 16 13 9 4 0 61 22 311
2008 CR-05 33 29 19 4 10 6 0 65 14 52

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 28 22 12 7 8 1 55 21 289
2017 CR-04 21 27 23 12 7 8 1 53 21 231
2017 CR-05 26 30 18 10 8 8 0 61 20 50
2014 CR 23 29 21 13 7 6 1 55 22 314
2014 CR-04 23 29 19 14 8 6 1 56 23 252
2014 CR-05 19 34 29 10 4 4 0 54 15 48
2011 CR 16 30 21 14 9 9 0 51 25 422
2011 CR-04 15 30 21 14 10 9 1 50 27 338
2011 CR-05 20 31 24 16 1 7 0 55 18 70
2008 CR 18 29 19 16 9 9 0 52 27 377
2008 CR-04 18 30 19 15 9 8 0 53 26 311
2008 CR-05 20 27 14 22 8 10 0 52 33 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 24 23 10 9 10 0 53 21 288
2017 CR-04 22 23 24 10 10 11 0 51 22 230
2017 CR-05 32 26 20 8 6 8 0 63 15 50
2014 CR 20 28 20 14 10 9 1 52 26 315
2014 CR-04 21 28 18 13 10 9 1 54 26 253
2014 CR-05 12 31 27 17 6 6 0 47 24 48
2011 CR 19 27 17 14 13 10 0 51 30 422
2011 CR-04 18 26 16 14 15 11 0 49 32 338
2011 CR-05 17 33 24 13 4 9 0 55 19 70
2008 CR 19 30 14 12 13 11 0 56 28 378
2008 CR-04 20 30 14 12 14 10 0 55 29 311
2008 CR-05 19 33 12 12 6 19 0 64 21 52

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 31 21 11 8 7 0 57 20 289
2017 CR-04 19 31 22 9 9 8 0 55 20 231
2017 CR-05 32 30 16 16 4 2 0 63 21 50
2014 CR 20 33 17 12 12 4 1 56 26 315
2014 CR-04 21 33 16 13 13 4 1 56 27 253
2014 CR-05 15 40 27 6 10 2 0 55 17 48
2011 CR 19 31 18 18 10 5 0 53 29 422
2011 CR-04 17 31 17 18 12 4 0 51 31 338
2011 CR-05 23 34 19 16 3 6 0 61 20 70
2008 CR 17 40 15 15 11 3 0 58 26 378
2008 CR-04 16 41 14 14 12 2 0 59 27 311
2008 CR-05 23 27 21 19 4 6 0 53 24 52
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 39 18 8 3 4 0 70 12 287
2017 CR-04 25 39 19 9 3 4 0 67 13 229
2017 CR-05 46 36 12 6 0 0 0 82 6 50
2014 CR 29 37 20 6 5 2 1 68 11 315
2014 CR-04 28 38 19 6 6 2 0 68 12 253
2014 CR-05 27 42 23 4 2 0 2 70 6 48
2011 CR 25 40 18 8 5 4 0 68 13 420
2011 CR-04 24 38 21 8 4 4 0 65 13 336
2011 CR-05 26 53 7 9 3 3 0 81 12 70

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 42 12 4 1 5 0 81 6 287
2017 CR-04 34 42 13 5 2 4 0 80 7 229
2017 CR-05 44 40 8 2 0 6 0 89 2 50
2014 CR 37 43 11 4 1 4 0 83 6 315
2014 CR-04 37 43 9 5 2 4 0 84 7 253
2014 CR-05 31 42 21 2 0 4 0 76 2 48
2011 CR 39 40 12 5 2 3 0 81 7 421
2011 CR-04 40 38 12 6 2 2 0 79 8 337
2011 CR-05 31 50 7 4 1 6 0 86 6 70

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 33 18 8 3 5 0 70 11 287
2017 CR-04 31 31 20 8 3 5 0 66 12 229
2017 CR-05 44 38 8 6 2 2 0 83 8 50
2014 CR 38 34 9 8 5 5 1 77 13 315
2014 CR-04 38 34 10 7 5 6 1 76 13 253
2014 CR-05 34 39 8 8 2 6 2 80 11 48
2011 CR 33 33 13 9 6 4 2 70 16 421
2011 CR-04 32 33 13 9 7 4 2 70 16 337
2011 CR-05 37 36 13 10 3 1 0 74 13 70
2008 CR 31 35 13 7 7 4 2 71 15 377
2008 CR-04 29 36 14 7 8 4 2 70 16 310
2008 CR-05 40 33 13 6 2 6 0 78 8 52

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 32 22 10 6 7 1 59 17 286
2017 CR-04 19 31 24 11 7 7 1 55 19 228
2017 CR-05 32 38 14 4 4 8 0 76 9 50
2014 CR 23 30 23 10 6 7 2 58 17 315
2014 CR-04 22 29 22 11 6 7 2 56 19 253
2014 CR-05 27 25 27 6 4 8 2 58 12 48
2011 CR 15 31 23 14 10 6 1 50 26 422
2011 CR-04 14 30 22 15 10 7 2 48 27 338
2011 CR-05 19 34 27 10 7 3 0 54 18 70

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 27 21 11 8 10 3 54 22 286
2017 CR-04 18 26 21 12 9 11 3 51 24 228
2017 CR-05 26 30 20 6 6 8 4 63 14 50
2014 CR 18 23 23 11 13 10 2 47 27 315
2014 CR-04 17 22 23 12 13 11 2 45 29 253
2014 CR-05 21 29 29 6 4 8 2 56 12 48
2011 CR 15 22 18 13 16 14 2 44 35 422
2011 CR-04 15 22 17 13 17 14 2 44 36 338
2011 CR-05 13 24 24 13 11 10 4 43 28 70

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 20 8 1 0 2 6 89 2 287
2017 CR-04 62 19 9 1 0 3 6 89 1 229
2017 CR-05 64 20 8 4 0 0 4 88 4 50
2014 CR 65 17 9 3 2 1 4 86 5 315
2014 CR-04 65 16 8 2 2 2 5 86 5 253
2014 CR-05 63 23 8 6 0 0 0 85 6 48

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 66 21 6 1 2 2 3 91 3 289
2017 CR-04 64 20 6 1 3 2 3 89 4 231
2017 CR-05 72 24 2 0 0 0 2 98 0 50
2014 CR 69 20 5 1 2 2 2 92 3 315
2014 CR-04 68 20 5 1 2 2 2 92 2 253
2014 CR-05 71 21 2 2 2 0 2 94 4 48
2011 CR 68 18 6 2 1 2 2 91 3 419
2011 CR-04 70 17 7 1 1 2 2 91 2 335
2011 CR-05 64 26 3 3 1 1 1 93 4 70
2008 CR 77 14 5 1 1 1 2 93 2 380
2008 CR-04 77 14 5 1 2 0 2 93 3 313
2008 CR-05 77 15 6 0 0 2 0 94 0 52

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 25 29 16 14 9 5 2 58 25 287
2017 CR-04 25 29 16 13 11 5 2 57 26 230
2017 CR-05 29 31 20 16 2 2 0 61 19 49
2014 CR 29 30 17 11 10 2 1 61 22 315
2014 CR-04 29 28 16 13 9 2 1 60 23 253
2014 CR-05 23 38 21 4 12 2 0 62 17 48
2011 CR 26 30 13 15 13 3 0 57 29 420
2011 CR-04 25 29 11 16 16 3 0 56 33 336
2011 CR-05 21 37 21 14 4 1 0 59 19 70
2008 CR 25 34 15 13 9 2 1 62 23 380
2008 CR-04 25 35 14 13 10 3 1 62 24 313
2008 CR-05 29 31 19 15 2 2 2 62 18 52

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 23 14 19 19 2 5 45 40 284
2017 CR-04 18 21 14 19 22 1 5 42 43 226
2017 CR-05 26 30 16 14 8 4 2 59 24 50
2014 CR 17 19 16 16 24 4 4 39 44 315
2014 CR-04 17 20 15 17 25 4 2 39 45 253
2014 CR-05 15 15 23 17 19 4 8 34 40 48
2011 CR 11 22 13 20 28 3 3 35 51 420
2011 CR-04 11 22 13 19 30 2 3 34 52 336
2011 CR-05 14 21 13 24 19 3 6 39 47 70
2008 CR 10 26 18 14 27 2 2 38 43 379
2008 CR-04 11 26 17 14 28 2 2 38 44 312
2008 CR-05 8 31 23 17 15 2 4 41 35 52

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 32 22 9 6 5 1 60 16 289
2017 CR-04 21 33 24 9 6 5 1 58 17 231
2017 CR-05 36 34 16 4 4 6 0 74 9 50

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 32 15 4 3 5 1 76 8 289
2017 CR-04 38 31 16 4 4 5 1 74 9 231
2017 CR-05 44 38 8 2 2 6 0 87 4 50
2014 CR 44 30 15 3 3 4 1 78 7 315
2014 CR-04 44 30 14 4 3 3 1 78 7 253
2014 CR-05 39 31 19 2 2 6 0 76 4 48

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 39 14 3 2 2 0 80 6 289
2017 CR-04 37 39 15 4 2 3 0 78 7 231
2017 CR-05 48 40 8 0 2 2 0 90 2 50
2014 CR 43 37 10 5 2 3 0 83 8 315
2014 CR-04 42 35 10 6 2 4 0 81 9 253
2014 CR-05 42 48 8 0 0 2 0 92 0 48
2011 CR 32 38 13 8 4 4 0 74 12 422
2011 CR-04 32 36 13 9 5 5 0 72 14 338
2011 CR-05 33 46 14 6 0 1 0 80 6 70

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 49 33 9 6 3 0 0 82 9 289
2017 CR-04 46 34 10 6 3 0 0 80 10 231
2017 CR-05 62 28 4 4 2 0 0 90 6 50
2014 CR 51 33 8 5 3 1 0 84 8 315
2014 CR-04 49 33 9 6 3 1 0 82 9 253
2014 CR-05 61 35 4 0 0 0 0 96 0 48
2011 CR 43 36 11 6 3 0 0 80 10 421
2011 CR-04 42 34 12 7 4 1 0 77 11 337
2011 CR-05 47 43 7 3 0 0 0 90 3 70
2008 CR 38 38 11 8 5 0 0 76 13 379
2008 CR-04 39 37 11 9 5 0 0 76 13 312
2008 CR-05 40 40 12 8 0 0 0 81 8 52

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 30 11 9 7 1 0 73 16 287
2017 CR-04 40 31 12 10 7 0 0 71 17 229
2017 CR-05 56 24 6 6 6 2 0 81 12 50
2014 CR 39 31 16 8 5 1 0 70 13 314
2014 CR-04 37 31 16 8 6 1 0 70 15 252
2014 CR-05 42 34 19 6 0 0 0 75 6 48
2011 CR 41 28 17 8 5 1 0 70 13 421
2011 CR-04 38 28 18 8 7 1 0 67 15 337
2011 CR-05 51 27 13 6 1 1 0 80 7 70

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 32 11 8 7 1 0 74 15 289
2017 CR-04 37 33 13 9 7 1 0 71 16 231
2017 CR-05 58 26 4 8 4 0 0 84 12 50
2014 CR 39 32 17 7 4 1 0 72 11 315
2014 CR-04 39 30 17 8 5 1 0 70 13 253
2014 CR-05 39 42 15 4 0 0 0 81 4 48
2011 CR 40 30 16 9 5 0 0 70 14 420
2011 CR-04 37 30 16 10 6 0 0 67 16 336
2011 CR-05 50 30 14 4 1 0 0 80 6 70
2008 CR 37 36 11 11 6 0 0 73 16 380
2008 CR-04 35 35 12 11 6 0 0 71 17 313
2008 CR-05 46 40 4 8 2 0 0 87 10 52

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 28 16 9 10 3 0 64 20 288
2017 CR-04 31 28 16 11 10 3 0 61 22 230
2017 CR-05 50 24 14 0 10 2 0 75 10 50
2014 CR 35 24 18 10 8 5 1 63 18 315
2014 CR-04 35 22 19 10 8 5 1 61 18 253
2014 CR-05 37 34 12 8 6 2 0 72 15 48
2011 CR 33 27 16 10 8 5 0 64 20 422
2011 CR-04 32 28 15 10 10 5 0 62 22 338
2011 CR-05 43 20 20 9 0 9 0 69 9 70
2008 CR 33 25 15 12 10 4 1 61 24 379
2008 CR-04 32 24 15 13 11 4 1 58 26 312
2008 CR-05 40 31 12 8 4 6 0 76 12 52
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CR 31 30 39 287
2017 CR-04 31 29 39 229
2017 CR-05 28 34 38 50
2014 CR 28 36 36 314
2014 CR-04 27 37 36 252
2014 CR-05 36 37 27 48
2011 CR 35 30 35 421
2011 CR-04 35 27 38 338
2011 CR-05 42 39 19 69

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CR 13 32 33 1 13 7 90
2017 CR-04 12 28 37 1 14 7 72
2017 CR-05 0 64 21 0 7 7 14
2014 CR 19 25 35 2 9999 18 88
2014 CR-04 24 22 31 3 9999 21 68
2014 CR-05 6 35 53 0 9999 6 17
2011 CR 14 34 38 4 9999 10 148
2011 CR-04 13 34 38 5 9999 10 117
2011 CR-05 21 31 41 0 9999 7 29
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 17 83 288
2017 CR-04 18 82 230
2017 CR-05 12 88 50
2014 CR 22 78 313
2014 CR-04 24 76 251
2014 CR-05 10 90 48

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 CR 53 49
2017 CR-04 55 42
2014 CR 60 70
2014 CR-04 58 61

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CR 63 49
2017 CR-04 62 42
2014 CR 61 70
2014 CR-04 62 61

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CR 0 49
2017 CR-04 0 42

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CR 0 49
2017 CR-04 0 42
2014 CR 0 70
2014 CR-04 0 61

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 CR 39 49
2017 CR-04 40 42
2014 CR 44 70
2014 CR-04 49 61

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 CR 53 49
2017 CR-04 52 42
2014 CR 39 70
2014 CR-04 39 61

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 CR 45 49
2017 CR-04 45 42
2014 CR 43 70
2014 CR-04 43 61

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 CR 47 49
2017 CR-04 50 42
2014 CR 23 70
2014 CR-04 26 61

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 CR 35 49
2017 CR-04 33 42
2014 CR 26 70
2014 CR-04 28 61

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 CR 55 49
2017 CR-04 50 42
2014 CR 43 70
2014 CR-04 43 61

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 CR 35 49
2017 CR-04 36 42
2014 CR 19 70
2014 CR-04 21 61

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 CR 14 49
2017 CR-04 14 42
2014 CR 7 70
2014 CR-04 8 61

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 CR 55 49
2017 CR-04 57 42
2014 CR 55 70
2014 CR-04 55 61

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 CR 29 49
2017 CR-04 31 42
2014 CR 30 70
2014 CR-04 35 61

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CR 10 49
2014 CR 19 70
2014 CR-04 16 61

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CR 53 49
2017 CR-04 52 42
2014 CR 50 70
2014 CR-04 52 61

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 CR 26 49
2017 CR-04 21 42
2014 CR 19 70
2014 CR-04 17 61

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CR 31 49
2017 CR-04 33 42
2014 CR 24 70
2014 CR-04 26 61

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 10 49
2014 CR 7 70

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CR 24 49
2017 CR-04 26 42
2014 CR 23 70
2014 CR-04 23 61

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 CR 15 46
2017 CR-04 15 39
2014 CR 19 64
2014 CR-04 18 55

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CR 28 46
2017 CR-04 28 39
2014 CR 20 64
2014 CR-04 20 55

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 CR 15 46
2014 CR 11 64
2014 CR-04 9 55

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR 17 46
2017 CR-04 15 39
2014 CR 8 64

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CR 17 46
2017 CR-04 18 39

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 CR 11 46
2014 CR 9 64
2014 CR-04 11 55

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CR 24 46
2017 CR-04 26 39
2014 CR 13 64

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CR 46 46
2017 CR-04 41 39
2014 CR 36 64
2014 CR-04 34 55

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CR 0 46
2017 CR-04 0 39

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CR 54 46
2017 CR-04 54 39
2014 CR 40 64
2014 CR-04 42 55

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 15 46
2017 CR-04 15 39

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 92 8 49
2017 CR-04 91 9 42

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 16 20 19 6 7 23 9 53 19 287
2017 CR-04 14 18 21 5 7 26 8 50 18 229
2017 CR-05 22 24 12 12 4 10 16 62 22 50
2014 CR 18 21 23 5 8 17 7 52 18 315
2014 CR-04 17 19 25 6 9 17 7 48 19 253
2014 CR-05 17 31 12 4 4 23 8 70 12 48

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 32 15 6 5 12 1 70 13 284
2017 CR-04 27 31 17 6 5 13 1 68 13 226
2017 CR-05 38 30 10 6 4 8 4 77 12 50
2014 CR 29 30 19 6 5 9 2 66 12 315
2014 CR-04 28 28 21 6 7 8 2 62 14 253
2014 CR-05 27 39 12 4 0 17 0 80 5 48
2011 CR 34 35 15 8 3 5 0 72 12 422
2011 CR-04 33 33 17 9 3 6 0 70 13 338
2011 CR-05 34 46 10 4 3 3 0 82 7 70
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 51 12 7 3 3 3 76 11 288
2017 CR-04 19 52 11 7 4 3 3 76 12 230
2017 CR-05 24 52 14 6 2 0 2 78 8 50
2014 CR 22 52 12 5 2 4 3 79 8 315
2014 CR-04 21 52 13 5 2 4 3 78 8 253
2014 CR-05 25 56 6 6 2 4 0 85 9 48
2011 CR 24 52 12 6 3 1 2 79 9 421
2011 CR-04 23 55 11 4 3 1 1 81 8 337
2011 CR-05 29 46 13 10 0 1 1 76 10 70
2008 CR 24 50 15 6 3 1 1 75 10 379
2008 CR-04 25 48 16 7 3 1 0 74 10 312
2008 CR-05 21 60 10 6 4 0 0 81 10 52

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 14 25 21 8 4 23 6 54 17 288
2017 CR-04 13 23 20 9 5 24 5 52 19 230
2017 CR-05 16 30 22 2 0 20 10 65 3 50
2014 CR 11 23 24 7 6 21 8 48 19 315
2014 CR-04 12 22 25 8 7 19 8 45 20 253
2014 CR-05 8 29 21 0 2 33 6 62 3 48
2011 CR 13 22 26 8 5 18 8 47 18 421
2011 CR-04 13 22 26 7 7 18 7 47 18 337
2011 CR-05 11 23 29 10 0 19 9 47 14 70

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 32 13 2 2 12 4 80 4 289
2017 CR-04 34 29 15 2 2 13 4 77 5 231
2017 CR-05 46 42 4 2 0 4 2 94 2 50
2014 CR 39 31 13 2 2 11 2 80 5 315
2014 CR-04 37 31 15 2 2 11 2 78 5 253
2014 CR-05 54 29 4 2 0 10 0 93 2 48
2011 CR 38 35 11 4 1 10 2 82 5 421
2011 CR-04 39 33 12 4 1 10 1 81 5 337
2011 CR-05 34 46 9 1 0 9 1 89 2 70
2008 CR 35 37 14 3 2 9 1 80 5 379
2008 CR-04 35 38 14 4 2 7 1 79 6 312
2008 CR-05 37 33 15 0 0 15 0 82 0 52

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 33 15 4 2 14 2 74 8 287
2017 CR-04 27 30 16 4 3 16 3 71 9 230
2017 CR-05 41 41 8 4 0 6 0 87 4 49
2014 CR 34 25 16 5 2 15 3 72 9 314
2014 CR-04 33 23 18 6 3 15 3 68 11 252
2014 CR-05 44 33 8 0 0 15 0 90 0 48
2011 CR 30 34 15 4 2 13 2 75 7 421
2011 CR-04 29 34 14 5 2 14 1 75 8 337
2011 CR-05 31 36 17 1 0 11 3 78 2 70
2008 CR 32 39 11 6 3 8 1 77 10 378
2008 CR-04 32 39 12 7 3 7 1 76 10 311
2008 CR-05 35 42 8 2 2 12 0 87 4 52
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 8 92 287
2017 CR-04 9 91 229
2014 CR 12 88 315
2014 CR-04 13 87 253

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 CR 33 21
2017 CR-04 32 19
2014 CR 38 37
2014 CR-04 35 32

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CR 86 21
2017 CR-04 89 19
2014 CR 89 37
2014 CR-04 91 32

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 19
2014 CR 0 37
2014 CR-04 0 32

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 19

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 CR 27 22
2017 CR-04 30 20
2014 CR 35 37
2014 CR-04 38 32

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 CR 27 22
2017 CR-04 25 20
2014 CR 22 37
2014 CR-04 19 32

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 CR 0 22
2017 CR-04 0 20

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 CR 23 22
2017 CR-04 25 20
2014 CR 24 37
2014 CR-04 21 32

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 CR 0 22
2017 CR-04 0 20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 CR 0 22
2017 CR-04 0 20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 CR 0 22
2017 CR-04 0 20

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CR 27 22
2017 CR-04 30 20
2014 CR 35 37
2014 CR-04 34 32

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CR 32 22
2017 CR-04 30 20
2014 CR 18 37
2014 CR-04 21 32

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 CR 0 22
2017 CR-04 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CR 50 22
2017 CR-04 55 20
2014 CR 46 37
2014 CR-04 47 32

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 19
2014 CR 0 34
2014 CR-04 0 29

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 19

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CR 57 21
2017 CR-04 63 19
2014 CR 59 34
2014 CR-04 62 29

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 24 21
2017 CR-04 26 19
2014 CR 15 34
2014 CR-04 17 29

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 91 9 22
2017 CR-04 95 5 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 21 20 4 3 24 8 60 12 289
2017 CR-04 18 21 20 5 4 24 8 57 13 231
2017 CR-05 26 20 16 2 2 24 10 70 6 50
2014 CR 20 20 18 4 4 27 7 60 12 315
2014 CR-04 19 19 21 4 5 25 6 56 14 253
2014 CR-05 17 31 8 0 0 37 6 85 0 48

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 33 17 3 3 12 1 73 8 289
2017 CR-04 29 32 17 4 3 13 1 71 9 231
2017 CR-05 36 36 12 0 2 12 2 84 2 50
2014 CR 30 29 17 4 3 15 2 71 8 315
2014 CR-04 31 28 18 5 4 13 2 69 10 253
2014 CR-05 23 40 12 0 0 25 0 83 0 48
2011 CR 36 32 18 4 1 8 0 75 6 422
2011 CR-04 36 31 18 4 1 9 0 74 6 338
2011 CR-05 33 40 17 1 1 7 0 78 3 70
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 28 17 12 8 1 5 61 21 288
2017 CR-04 28 29 18 12 8 1 5 60 21 230
2017 CR-05 34 24 18 12 8 0 4 60 21 50

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 23 26 13 6 0 2 55 19 285
2017 CR-04 31 22 25 12 7 0 2 55 20 229
2017 CR-05 26 26 24 18 2 0 2 54 21 49

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 29 16 7 3 0 4 73 11 285
2017 CR-04 42 28 14 7 4 0 5 74 12 228
2017 CR-05 35 35 27 2 2 0 0 69 4 49

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 21 17 14 15 1 3 51 30 285
2017 CR-04 27 21 17 12 17 2 4 50 31 228
2017 CR-05 31 25 20 16 8 0 0 55 24 49

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 57 16 5 1 0 1 20 92 1 283
2017 CR-04 56 15 5 1 0 2 22 92 2 226
2017 CR-05 57 20 6 0 0 0 17 93 0 49

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 30 11 7 7 0 2 74 14 285
2017 CR-04 41 31 11 7 7 0 2 74 14 228
2017 CR-05 49 28 10 8 4 0 0 77 12 49

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 30 16 7 5 1 3 71 12 284
2017 CR-04 38 30 15 6 6 1 4 72 12 227
2017 CR-05 45 24 14 10 2 2 2 72 13 49

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 27 18 10 4 2 3 67 14 285
2017 CR-04 36 28 17 9 5 2 4 68 15 228
2017 CR-05 45 25 16 12 0 2 0 71 12 49

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 30 19 4 5 2 3 71 9 286
2017 CR-04 36 30 19 4 5 2 3 70 9 229
2017 CR-05 45 24 17 6 4 2 2 72 11 49

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 31 14 7 5 2 5 72 13 285
2017 CR-04 34 33 14 7 5 2 5 73 13 228
2017 CR-05 45 24 12 10 4 2 2 72 15 49

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 17 13 3 2 0 5 81 5 286
2017 CR-04 58 19 12 4 2 0 5 81 6 228
2017 CR-05 70 8 16 0 0 0 6 83 0 50

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 67 13 7 3 4 1 6 85 7 288
2017 CR-04 64 14 8 3 4 1 6 84 7 230
2017 CR-05 78 10 4 2 2 0 4 92 4 50

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 52 28 9 5 3 0 4 83 8 286
2017 CR-04 50 28 8 6 3 0 4 82 10 228
2017 CR-05 58 24 14 0 0 0 4 85 0 50

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 17 8 6 5 1 4 81 11 287
2017 CR-04 57 19 8 6 5 1 4 80 12 230
2017 CR-05 70 14 8 2 2 0 4 88 4 50

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 57 7 1 1 0 0 34 96 2 288
2017 CR-04 53 8 1 1 0 0 36 96 2 231
2017 CR-05 68 2 2 0 0 0 28 97 0 50

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 66 19 3 1 1 1 10 95 2 284
2017 CR-04 63 21 3 1 1 1 11 95 2 226
2017 CR-05 82 10 4 0 0 0 4 96 0 50

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 60 15 10 3 4 1 7 81 8 287
2017 CR-04 55 17 11 3 4 1 8 80 8 229
2017 CR-05 78 6 6 2 6 0 2 86 8 50

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 25 11 3 4 1 5 81 8 286
2017 CR-04 52 25 9 3 4 1 5 82 8 228
2017 CR-05 44 30 20 2 2 0 2 76 4 50

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 38 29 8 4 1 1 58 12 288
2017 CR-04 20 38 27 8 5 1 1 59 13 230
2017 CR-05 12 40 36 8 2 2 0 53 10 50

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 7 13 33 31 17 0 1 48 19 286
2017 CR-04 7 14 30 29 19 0 1 48 21 228
2017 CR-05 4 10 40 36 10 0 0 46 14 50

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 26 31 20 7 6 9 0 63 15 287
2017 CR-04 25 30 21 7 7 9 0 62 15 229
2017 CR-05 30 30 22 6 2 10 0 67 9 50

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 37 17 14 6 3 1 61 21 289
2017 CR-04 23 34 19 14 7 3 1 59 22 231
2017 CR-05 20 48 12 16 2 2 0 69 19 50
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 19 81 289
2017 CR-04 19 81 231
2017 CR-05 18 82 50
2014 CR 17 83 315
2014 CR-04 17 83 253
2014 CR-05 12 88 48

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 87 13 55
2017 CR-04 84 16 45
2014 CR 76 24 55
2014 CR-04 74 26 43

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 40 8 10 0 0 0 81 10 48
2017 CR-04 39 37 11 13 0 0 0 76 13 38
2014 CR 57 33 0 7 0 0 2 93 7 42
2014 CR-04 60 31 0 6 0 0 3 94 6 32
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 21 15 6 5 6 2 49 51 289
2017 CR-04 42 22 15 6 6 7 2 46 54 231
2017 CR-05 52 20 18 8 2 0 0 52 48 50

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 CR 18 137
2017 CR-04 17 112
2017 CR-05 25 24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CR 20 137
2017 CR-04 20 112
2017 CR-05 21 24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CR 19 137
2017 CR-04 18 112
2017 CR-05 25 24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 CR 42 137
2017 CR-04 46 112
2017 CR-05 25 24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 CR 6 137
2017 CR-04 5 112
2017 CR-05 12 24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 CR 30 137
2017 CR-04 30 112
2017 CR-05 25 24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 CR 15 59 11 6 2 7 130
2017 CR-04 14 58 12 6 2 8 106
2017 CR-05 22 61 9 4 0 4 23

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 12 17 20 16 21 4 10 34 43 136
2017 CR-04 13 16 22 15 21 5 8 33 42 111
2017 CR-05 12 21 12 21 17 0 17 40 45 24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 4 14 20 15 36 4 7 20 58 137
2017 CR-04 4 14 21 12 38 5 4 21 56 112
2017 CR-05 0 12 12 30 25 0 21 16 69 24
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