2017 Public Service Employee Survey Results for Transport Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 48 6 12 5 0 0 77 17 3585
2017 Term 34 49 2 14 2 0 0 83 15 98
2017 Casual 49 41 5 4 1 0 0 90 5 87
2017 Student 59 35 3 3 1 0 0 93 4 105
2014 Indeterminate (permanent) 31 46 6 12 5 0 0 77 17 3243
2014 Term 52 35 7 2 3 0 0 87 6 82
2014 Casual 54 31 4 9 1 0 0 85 11 74
2014 Student 51 39 4 6 0 0 0 91 6 53
2011 Indeterminate (permanent) 39 42 5 10 4 0 0 82 14 3900
2011 Term 49 42 2 3 4 0 0 91 7 152
2011 Casual 56 32 0 11 0 0 0 89 11 25
2011 Student 45 45 0 8 2 0 0 90 10 38
2008 Indeterminate (permanent) 39 44 4 10 3 0 0 83 13 3444
2008 Term 52 41 2 4 1 0 0 93 5 132
2008 Student 52 38 4 3 2 0 0 90 6 40

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 24 5 3 1 1 1 90 4 3577
2017 Term 74 21 2 1 1 0 0 95 2 98
2017 Casual 73 19 1 3 3 1 1 93 5 86
2017 Student 79 14 3 3 0 0 1 94 3 105
2014 Indeterminate (permanent) 66 23 5 2 1 1 1 91 4 3242
2014 Term 74 17 6 1 0 0 1 92 1 82
2014 Casual 85 8 4 0 1 0 1 94 1 74
2014 Student 83 15 0 2 0 0 0 98 2 53
2011 Indeterminate (permanent) 70 20 4 2 1 1 1 92 4 3899
2011 Term 76 16 2 4 1 1 1 94 4 152
2011 Casual 96 0 4 0 0 0 0 96 0 25
2011 Student 82 13 0 2 0 3 0 98 2 38
2008 Indeterminate (permanent) 69 21 4 3 1 0 1 92 5 3441
2008 Term 81 12 5 2 0 0 0 93 2 132
2008 Student 83 13 2 0 0 0 2 98 0 40

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 63 20 6 6 3 0 1 85 9 3586
2017 Term 71 19 3 5 1 0 1 91 6 98
2017 Casual 72 14 6 3 2 1 1 88 6 87
2017 Student 68 19 6 5 1 0 2 88 6 105
2014 Indeterminate (permanent) 61 22 6 7 3 0 1 84 10 3245
2014 Term 72 14 6 5 1 0 2 88 6 82
2014 Casual 68 22 3 3 1 0 3 93 4 74
2014 Student 66 25 6 4 0 0 0 91 4 53
2011 Indeterminate (permanent) 62 21 6 7 4 0 1 84 10 3900
2011 Term 65 19 8 4 3 0 1 85 7 152
2011 Casual 88 8 4 0 0 0 0 96 0 25
2011 Student 76 13 5 3 2 0 0 89 5 38
2008 Indeterminate (permanent) 61 21 6 7 3 0 1 84 10 3440
2008 Term 70 15 5 7 3 0 0 85 10 131
2008 Student 57 20 10 8 2 0 2 79 11 40

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 37 7 12 7 0 0 74 19 3585
2017 Term 52 37 4 5 2 0 0 89 7 98
2017 Casual 60 31 5 2 2 0 0 91 5 86
2017 Student 62 28 4 5 1 0 1 91 6 105
2014 Indeterminate (permanent) 40 36 7 10 7 0 0 76 17 3244
2014 Term 51 32 6 6 3 0 1 84 10 82
2014 Casual 63 21 10 2 4 0 0 84 6 74
2014 Student 63 23 8 2 4 0 0 86 6 53
2011 Indeterminate (permanent) 43 36 8 8 5 0 0 79 13 3890
2011 Term 49 31 8 10 2 0 0 80 12 151
2011 Casual 52 29 4 8 4 0 4 84 13 25
2011 Student 63 21 11 3 3 0 0 84 5 38

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 35 12 18 14 0 0 56 32 3587
2017 Term 27 43 7 12 9 0 2 71 22 98
2017 Casual 28 41 13 7 7 0 3 72 15 87
2017 Student 37 38 12 7 6 0 0 75 13 105
2014 Indeterminate (permanent) 27 38 11 14 9 0 0 65 23 3244
2014 Term 41 35 7 10 3 0 4 79 13 82
2014 Casual 45 28 12 5 1 0 7 80 7 74
2014 Student 35 35 12 15 0 0 2 72 16 53
2011 Indeterminate (permanent) 31 38 11 11 8 0 0 69 19 3898
2011 Term 30 37 8 17 7 0 1 68 24 150
2011 Casual 41 31 4 12 4 0 8 78 18 25
2011 Student 37 24 19 5 5 0 10 68 11 38
2008 Indeterminate (permanent) 33 39 11 11 6 0 0 72 16 3440
2008 Term 33 36 11 12 4 1 3 72 16 132
2008 Student 41 32 12 7 2 0 5 77 10 40

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 41 10 6 3 0 0 82 9 3583
2017 Term 52 34 10 3 1 0 0 85 4 97
2017 Casual 36 36 16 6 5 0 1 73 11 87
2017 Student 26 48 12 9 4 1 0 75 13 105
2014 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 3246
2014 Term 44 37 9 5 5 0 0 81 10 82
2014 Casual 46 35 10 8 1 0 0 81 9 74
2014 Student 37 38 9 13 2 0 0 75 15 53
2011 Indeterminate (permanent) 43 37 10 6 4 0 0 80 11 3898
2011 Term 41 31 16 6 7 0 0 72 13 152
2011 Casual 37 36 15 8 0 0 4 76 8 25
2011 Student 43 43 3 8 3 0 0 86 11 38
2008 Indeterminate (permanent) 41 40 10 7 3 0 0 80 10 3442
2008 Term 39 41 12 6 2 0 0 80 9 131
2008 Student 42 41 7 8 2 0 0 83 11 40

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 37 7 5 3 0 0 85 8 3579
2017 Term 56 32 7 4 1 0 0 88 5 96
2017 Casual 47 33 3 9 6 0 1 81 15 87
2017 Student 37 41 12 6 3 0 2 79 9 105
2014 Indeterminate (permanent) 46 37 8 6 3 0 0 83 9 3245
2014 Term 46 34 7 5 9 0 0 79 13 82
2014 Casual 47 36 6 7 4 0 0 83 11 74
2014 Student 37 40 12 6 6 0 0 77 11 53
2011 Indeterminate (permanent) 49 37 7 5 3 0 0 85 8 3898
2011 Term 40 37 7 10 3 0 1 79 14 151
2011 Casual 57 27 4 4 8 0 0 84 12 25
2011 Student 49 38 3 5 5 0 0 87 11 38
2008 Indeterminate (permanent) 47 40 6 5 2 0 0 87 7 3445
2008 Term 40 40 11 6 3 0 0 80 9 132
2008 Student 51 30 4 12 3 0 0 81 15 40

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 40 9 7 3 0 0 81 10 3579
2017 Term 58 31 7 2 1 0 1 90 3 97
2017 Casual 53 30 7 9 0 0 1 84 9 85
2017 Student 60 28 6 4 1 0 1 89 5 105
2014 Indeterminate (permanent) 42 40 9 6 3 0 0 83 9 3243
2014 Term 55 26 13 3 2 0 0 81 6 82
2014 Casual 57 27 7 7 1 0 1 85 9 73
2014 Student 58 34 6 0 0 0 2 94 0 53

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 34 10 7 5 0 0 79 12 3577
2017 Term 62 26 7 4 0 0 1 89 4 98
2017 Casual 62 21 10 2 0 0 4 87 3 87
2017 Student 60 24 8 1 1 2 4 90 2 105
2014 Indeterminate (permanent) 38 35 11 9 6 1 1 74 15 3240
2014 Term 56 26 6 5 4 0 4 85 9 82
2014 Casual 65 27 2 1 1 0 3 95 3 74
2014 Student 58 25 4 4 2 0 7 90 6 53
2011 Indeterminate (permanent) 39 35 10 9 6 0 0 74 15 3900
2011 Term 50 32 7 6 2 2 1 85 8 152
2011 Casual 73 16 11 0 0 0 0 89 0 25
2011 Student 73 19 0 0 0 5 2 100 0 38

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 26 11 12 10 1 8 64 24 3581
2017 Term 41 19 8 5 4 6 16 77 12 98
2017 Casual 24 24 8 6 2 6 30 75 12 87
2017 Student 30 8 13 6 5 5 34 61 17 105
2014 Indeterminate (permanent) 35 26 11 10 9 2 8 67 21 3246
2014 Term 44 16 10 4 8 4 14 73 14 82
2014 Casual 30 17 16 5 4 3 26 65 13 74
2014 Student 29 17 13 4 6 4 28 67 14 53
2011 Indeterminate (permanent) 31 27 9 12 12 1 9 64 26 3898
2011 Term 30 17 16 12 9 6 10 56 25 152
2011 Casual 49 4 8 4 4 4 28 79 10 25
2011 Student 22 10 11 3 5 3 47 64 15 38
2008 Indeterminate (permanent) 37 26 8 12 10 1 6 68 24 3439
2008 Term 41 20 12 5 6 1 15 72 13 131
2008 Student 27 18 19 8 0 3 26 62 11 40

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 45 11 7 6 0 0 76 13 3585
2017 Term 52 31 11 5 1 0 0 83 6 97
2017 Casual 39 42 8 3 6 0 1 82 10 86
2017 Student 36 44 13 4 4 0 0 79 8 105
2014 Indeterminate (permanent) 30 43 11 9 6 0 0 74 15 3244
2014 Term 47 34 11 3 5 0 0 81 9 82
2014 Casual 50 34 11 3 3 0 0 84 5 74
2014 Student 37 48 7 7 0 0 0 85 7 53
2011 Indeterminate (permanent) 33 39 11 9 8 0 0 72 17 3896
2011 Term 34 40 16 6 4 0 0 74 10 152
2011 Casual 54 38 4 4 0 0 0 92 4 25
2011 Student 46 43 11 0 0 0 0 89 0 38
2008 Indeterminate (permanent) 35 40 10 8 6 0 0 76 14 3427
2008 Term 38 35 17 7 2 0 0 74 9 130
2008 Student 35 50 12 3 0 0 0 85 3 40

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 39 16 11 8 0 0 64 20 3588
2017 Term 51 28 10 8 2 1 0 80 10 97
2017 Casual 46 35 9 1 2 3 2 86 4 87
2017 Student 50 33 11 4 2 0 1 83 6 104
2014 Indeterminate (permanent) 24 36 16 13 11 0 0 60 24 3245
2014 Term 49 27 11 6 6 1 0 77 12 82
2014 Casual 56 28 11 5 0 0 0 84 5 74
2014 Student 49 36 6 7 0 2 0 87 8 53
2011 Indeterminate (permanent) 22 34 17 13 13 0 0 57 26 3898
2011 Term 33 40 17 2 8 0 0 73 10 151
2011 Casual 62 27 7 4 0 0 0 89 4 25
2011 Student 47 31 16 5 0 0 0 79 5 38

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 41 14 12 6 0 0 68 18 3582
2017 Term 40 38 11 9 2 0 0 78 11 97
2017 Casual 36 41 9 8 6 0 0 77 14 87
2017 Student 46 31 13 9 1 0 0 77 10 105

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 41 11 7 4 0 0 78 11 3582
2017 Term 48 38 10 2 1 0 0 87 3 97
2017 Casual 53 31 4 8 2 1 0 86 11 86
2017 Student 50 36 5 7 1 0 0 86 8 105
2014 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 3245
2014 Term 49 37 10 2 2 0 0 86 5 82
2014 Casual 58 27 8 6 1 0 0 85 7 74
2014 Student 47 46 4 4 0 0 0 93 4 53
2011 Indeterminate (permanent) 37 40 11 7 5 1 0 77 12 3898
2011 Term 45 37 10 5 2 1 0 82 7 151
2011 Casual 61 23 8 8 0 0 0 84 8 25
2011 Student 49 29 14 5 0 0 3 81 6 38
2008 Indeterminate (permanent) 41 38 10 6 4 1 0 80 10 3440
2008 Term 46 38 9 5 1 0 0 84 6 132
2008 Student 62 38 0 0 0 0 0 100 0 40

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 38 14 11 8 0 0 67 19 3582
2017 Term 46 42 7 2 4 0 0 87 6 96
2017 Casual 47 34 7 6 5 0 1 83 11 87
2017 Student 45 38 14 4 0 0 0 83 4 105

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 35 9 3 2 0 0 85 5 3579
2017 Term 58 30 10 2 0 0 0 88 2 98
2017 Casual 57 23 9 5 4 1 1 82 8 87
2017 Student 47 38 9 4 1 0 1 86 5 105
2014 Indeterminate (permanent) 60 28 8 3 2 0 0 87 5 3245
2014 Term 64 28 6 0 2 0 0 92 2 81
2014 Casual 66 31 1 0 1 0 0 97 1 73
2014 Student 58 29 9 4 0 0 0 87 4 53
2011 Indeterminate (permanent) 56 30 7 4 2 0 0 87 6 3899
2011 Term 58 32 8 2 0 0 0 90 2 151
2011 Casual 61 39 0 0 0 0 0 100 0 25
2011 Student 60 34 5 0 0 0 0 95 0 38

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 43 12 9 6 0 0 72 15 3573
2017 Term 38 36 11 13 2 0 0 73 16 98
2017 Casual 35 32 13 9 4 2 5 73 14 87
2017 Student 32 40 14 5 4 3 2 76 9 105
2014 Indeterminate (permanent) 25 43 11 13 8 0 0 68 21 3246
2014 Term 41 29 13 10 5 1 1 72 15 82
2014 Casual 40 43 9 3 4 0 1 84 7 74
2014 Student 35 44 15 4 2 0 0 79 6 53
2011 Indeterminate (permanent) 29 39 12 11 8 0 0 69 19 3896
2011 Term 36 44 11 7 2 0 0 80 9 151
2011 Casual 61 24 4 12 0 0 0 85 12 25
2011 Student 41 26 8 16 0 5 3 74 18 38

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 35 15 10 6 0 0 68 16 3573
2017 Term 42 36 13 6 3 0 0 78 9 98
2017 Casual 47 31 12 4 2 1 2 81 6 86
2017 Student 42 31 17 7 1 0 2 75 8 104
2014 Indeterminate (permanent) 30 35 15 10 9 0 0 65 19 3246
2014 Term 39 38 10 3 8 0 1 78 11 81
2014 Casual 51 34 9 3 3 0 0 85 6 74
2014 Student 50 37 6 4 2 0 2 89 6 53

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 38 15 11 6 0 0 68 17 3576
2017 Term 38 42 13 3 3 0 1 80 6 98
2017 Casual 49 36 8 1 4 0 2 87 5 87
2017 Student 51 34 7 4 1 1 1 87 6 105
2014 Indeterminate (permanent) 30 37 15 11 7 0 0 67 18 3243
2014 Term 50 41 1 5 2 0 1 92 7 82
2014 Casual 49 40 5 2 1 0 1 91 4 74
2014 Student 45 44 6 2 2 0 2 91 4 53
2011 Indeterminate (permanent) 34 38 13 9 6 0 0 72 15 3896
2011 Term 43 38 13 3 1 0 1 82 4 151
2011 Casual 62 38 0 0 0 0 0 100 0 25
2011 Student 52 40 2 0 0 3 2 97 0 38

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 40 11 6 4 0 0 79 10 3574
2017 Term 53 33 11 2 1 0 0 87 3 98
2017 Casual 56 28 6 3 6 0 1 85 10 87
2017 Student 50 31 11 7 1 0 0 81 8 105
2014 Indeterminate (permanent) 39 39 12 6 3 0 0 79 9 3244
2014 Term 52 37 4 4 4 0 0 89 7 82
2014 Casual 62 26 11 0 1 0 0 88 1 74
2014 Student 44 41 10 6 0 0 0 84 6 52
2011 Indeterminate (permanent) 40 39 9 7 4 0 0 79 11 3900
2011 Term 45 39 9 4 2 0 1 85 6 152
2011 Casual 65 31 0 4 0 0 0 96 4 25
2011 Student 60 32 8 0 0 0 0 92 0 38
2008 Indeterminate (permanent) 42 40 8 5 4 0 0 83 9 3441
2008 Term 47 42 6 3 2 0 0 89 5 132
2008 Student 54 41 4 0 0 0 0 96 0 40

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 38 18 8 5 0 0 69 13 3587
2017 Term 47 32 14 2 4 0 0 80 6 98
2017 Casual 57 32 7 2 0 0 1 90 2 87
2017 Student 56 41 2 0 0 0 1 98 0 105
2014 Indeterminate (permanent) 27 35 20 10 7 0 1 63 17 3246
2014 Term 45 38 6 6 2 0 3 85 8 81
2014 Casual 54 34 6 5 0 0 1 89 5 74
2014 Student 62 37 2 0 0 0 0 98 0 53
2011 Indeterminate (permanent) 27 35 20 11 7 0 0 62 18 3900
2011 Term 47 33 13 5 1 1 0 81 6 152
2011 Casual 60 20 15 4 0 0 0 80 4 25
2011 Student 68 26 3 0 0 0 3 97 0 38
2008 Indeterminate (permanent) 21 36 23 12 8 0 0 57 20 3443
2008 Term 44 36 13 2 5 0 0 80 7 132
2008 Student 53 34 11 2 0 0 0 87 2 40

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 26 37 16 7 1 2 23 38 3572
2017 Term 11 10 30 27 16 2 4 46 22 97
2017 Casual 7 11 24 22 28 2 6 55 19 86
2017 Student 5 11 27 31 18 0 8 53 17 105
2014 Indeterminate (permanent) 12 27 36 16 6 1 2 22 41 3235
2014 Term 5 21 36 20 13 1 4 35 27 82
2014 Casual 3 20 23 34 11 1 8 50 25 73
2014 Student 2 17 25 30 22 2 2 54 19 53
2011 Indeterminate (permanent) 14 29 34 15 6 0 2 21 44 3895
2011 Term 7 21 34 20 15 0 3 36 29 151
2011 Casual 12 32 31 17 8 0 0 25 44 25
2011 Student 0 5 37 24 26 0 8 54 6 38
2008 Indeterminate (permanent) 11 30 36 15 5 1 2 21 42 3438
2008 Term 4 18 35 26 13 2 4 40 23 131
2008 Student 5 33 21 26 7 0 7 36 41 40

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 20 31 21 11 3 3 35 32 3560
2017 Term 8 15 21 20 20 11 5 48 27 95
2017 Casual 2 11 20 21 29 7 9 60 16 85
2017 Student 4 7 13 19 40 5 12 71 13 105
2014 Indeterminate (permanent) 12 20 30 22 11 3 3 35 33 3226
2014 Term 6 13 18 26 27 3 8 59 21 82
2014 Casual 4 19 10 25 28 6 8 61 27 73
2014 Student 2 6 23 26 34 6 4 66 9 53
2011 Indeterminate (permanent) 16 18 26 23 13 1 3 37 36 3888
2011 Term 12 20 21 22 17 2 6 42 34 151
2011 Casual 12 15 12 29 20 4 8 56 30 25
2011 Student 2 5 8 24 34 10 16 78 11 38
2008 Indeterminate (permanent) 12 21 28 23 13 2 2 37 34 3434
2008 Term 4 12 22 29 21 7 6 57 18 131
2008 Student 8 6 11 31 31 3 9 72 16 39

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 26 31 15 7 2 3 23 45 3571
2017 Term 13 18 27 22 13 3 4 38 33 96
2017 Casual 13 17 16 18 24 5 8 48 34 86
2017 Student 8 14 26 21 18 5 9 45 25 105
2014 Indeterminate (permanent) 20 28 30 12 5 2 2 18 51 3228
2014 Term 12 19 29 25 8 1 5 36 33 81
2014 Casual 4 17 29 23 18 4 5 45 23 74
2014 Student 21 12 17 24 11 9 6 42 39 53
2011 Indeterminate (permanent) 19 25 30 15 7 1 3 22 47 3892
2011 Term 17 26 24 15 13 0 5 30 45 151
2011 Casual 24 32 15 17 4 0 7 23 61 25
2011 Student 13 13 25 8 23 5 13 38 32 38
2008 Indeterminate (permanent) 15 25 33 16 8 1 2 25 41 3434
2008 Term 6 15 36 21 12 5 6 37 23 130
2008 Student 4 20 25 21 19 3 7 45 28 39

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 18 33 26 11 1 2 38 28 3549
2017 Term 5 2 33 26 28 1 5 57 8 95
2017 Casual 5 6 14 31 33 2 9 73 12 86
2017 Student 2 1 11 31 43 3 10 84 3 105
2014 Indeterminate (permanent) 11 19 34 24 8 1 2 34 31 3220
2014 Term 4 13 18 30 27 2 6 62 18 82
2014 Casual 3 7 13 40 31 3 5 76 10 74
2014 Student 4 4 17 31 39 4 2 74 8 53
2011 Indeterminate (permanent) 10 19 33 24 11 1 2 36 30 3889
2011 Term 5 12 21 32 24 1 5 59 18 151
2011 Casual 4 4 25 29 25 0 12 62 10 24
2011 Student 0 3 16 34 37 0 10 79 3 38
2008 Indeterminate (permanent) 8 19 35 25 10 1 2 36 28 3426
2008 Term 2 14 21 33 26 2 2 61 16 131
2008 Student 0 6 15 23 42 5 10 76 6 40

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 25 29 16 8 2 3 25 45 3565
2017 Term 11 11 23 24 19 5 8 49 25 95
2017 Casual 4 12 11 19 32 11 13 66 20 84
2017 Student 2 5 16 26 30 7 13 71 8 105
2014 Indeterminate (permanent) 22 27 27 14 6 2 3 21 50 3233
2014 Term 8 15 24 20 23 5 5 47 26 82
2014 Casual 8 9 20 23 23 4 13 56 20 74
2014 Student 6 4 13 23 39 7 8 74 11 53
2011 Indeterminate (permanent) 22 24 28 14 8 1 3 23 48 3893
2011 Term 15 13 19 22 23 1 6 49 31 151
2011 Casual 16 4 29 17 32 0 4 50 20 25
2011 Student 5 8 16 21 37 0 13 67 15 38
2008 Indeterminate (permanent) 18 24 29 17 8 1 2 26 44 3431
2008 Term 5 9 29 25 24 4 3 53 16 131
2008 Student 6 7 12 14 49 2 10 72 14 40

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 19 27 22 14 3 4 38 33 3568
2017 Term 10 14 22 17 20 9 8 45 28 96
2017 Casual 3 20 6 18 21 15 16 56 35 86
2017 Student 5 6 13 15 24 21 15 62 18 105
2014 Indeterminate (permanent) 9 16 28 26 13 3 4 42 28 3233
2014 Term 8 16 24 19 22 7 5 46 27 82
2014 Casual 15 13 17 16 14 16 9 40 38 74
2014 Student 6 7 10 21 37 7 12 71 16 53
2011 Indeterminate (permanent) 8 14 28 26 16 2 5 45 25 3894
2011 Term 4 12 19 26 28 2 9 59 19 151
2011 Casual 12 8 23 24 20 0 12 50 24 25
2011 Student 3 5 8 24 31 14 16 78 11 38
2008 Indeterminate (permanent) 11 19 28 23 14 2 4 39 31 3435
2008 Term 7 21 17 19 22 7 7 48 33 131
2008 Student 4 13 14 12 40 6 11 63 21 40

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 25 32 13 7 2 3 21 46 3570
2017 Term 5 22 29 20 12 6 4 36 31 95
2017 Casual 8 13 17 20 23 10 9 53 25 86
2017 Student 5 12 23 26 19 6 10 53 20 105
2014 Indeterminate (permanent) 21 27 30 12 5 2 3 18 50 3238
2014 Term 14 15 28 22 12 2 6 38 32 82
2014 Casual 5 19 23 18 19 6 10 44 29 74
2014 Student 9 8 27 22 24 7 2 51 19 53
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 17 6 3 2 0 3 88 6 3586
2017 Term 73 16 2 2 2 1 4 94 4 98
2017 Casual 66 16 6 2 1 3 5 90 4 87
2017 Student 74 13 4 4 0 1 5 92 4 105
2014 Indeterminate (permanent) 69 16 5 4 2 0 3 88 7 3241
2014 Term 79 11 4 2 1 0 3 93 4 82
2014 Casual 76 16 3 0 0 1 4 97 0 74
2014 Student 79 9 4 6 2 0 0 89 8 52
2011 Indeterminate (permanent) 67 16 6 4 3 1 3 86 7 3900
2011 Term 71 12 6 3 2 1 5 88 5 152
2011 Casual 88 4 4 0 0 0 4 96 0 25
2011 Student 71 13 8 3 0 0 5 89 3 38
2008 Indeterminate (permanent) 64 15 6 4 4 0 7 85 9 3440
2008 Term 71 11 4 6 4 1 4 86 10 132
2008 Student 67 15 0 3 0 0 14 96 4 40

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 33 15 10 8 4 4 64 19 3580
2017 Term 43 25 10 4 4 8 7 79 9 98
2017 Casual 43 24 7 1 1 16 8 88 3 87
2017 Student 39 15 9 6 3 12 16 75 12 105
2014 Indeterminate (permanent) 29 31 15 9 9 4 3 64 20 3244
2014 Term 50 23 11 5 4 2 5 79 10 82
2014 Casual 48 25 8 1 0 8 9 89 2 74
2014 Student 54 21 2 2 6 4 11 89 9 53

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 31 9 8 7 1 0 75 16 3580
2017 Term 55 25 14 3 1 2 0 82 4 98
2017 Casual 57 26 7 2 3 5 0 87 6 87
2017 Student 69 15 5 6 2 0 3 87 8 105
2014 Indeterminate (permanent) 43 30 9 8 8 1 0 74 16 3246
2014 Term 59 18 12 6 4 0 1 78 10 82
2014 Casual 71 17 3 4 1 3 1 92 6 74
2014 Student 73 16 0 8 4 0 0 88 12 53

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 37 13 10 7 1 0 70 18 3581
2017 Term 47 30 11 4 2 4 2 82 6 98
2017 Casual 57 22 10 4 0 5 1 84 5 87
2017 Student 56 24 7 4 3 3 3 85 8 105
2014 Indeterminate (permanent) 30 38 12 12 6 1 1 70 18 3243
2014 Term 43 36 6 10 2 3 0 81 13 82
2014 Casual 41 30 8 9 1 5 6 79 12 74
2014 Student 62 29 2 6 2 0 0 91 7 53
2011 Indeterminate (permanent) 31 37 12 11 8 1 1 69 19 3902
2011 Term 34 28 15 13 8 1 1 63 21 152
2011 Casual 43 24 8 12 0 8 4 77 13 25
2011 Student 47 32 8 13 0 0 0 79 13 38
2008 Indeterminate (permanent) 31 37 11 12 7 1 1 70 19 3442
2008 Term 39 37 5 12 2 4 2 80 15 131
2008 Student 56 20 13 0 8 3 0 79 8 40

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 29 14 10 9 8 1 64 20 3577
2017 Term 38 25 12 1 2 19 3 81 4 98
2017 Casual 43 20 8 6 4 13 7 78 12 86
2017 Student 44 14 8 4 0 25 6 83 6 105
2014 Indeterminate (permanent) 30 28 15 10 9 7 1 63 20 3243
2014 Term 40 31 9 5 5 9 1 79 11 82
2014 Casual 33 29 11 5 3 14 4 77 10 74
2014 Student 49 22 7 2 2 15 2 86 5 53
2011 Indeterminate (permanent) 32 26 14 11 10 6 1 63 23 3898
2011 Term 34 20 15 10 8 10 3 62 20 152
2011 Casual 36 25 0 0 16 23 0 80 20 25
2011 Student 34 24 8 8 0 24 3 78 11 38
2008 Indeterminate (permanent) 33 26 12 11 11 6 1 64 24 3443
2008 Term 30 28 11 9 5 15 1 69 17 130
2008 Student 46 17 14 3 0 18 2 79 4 40

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 22 18 16 13 15 3 42 36 3581
2017 Term 21 18 9 7 9 29 7 61 25 98
2017 Casual 26 15 9 6 2 38 4 70 15 87
2017 Student 22 19 12 5 4 32 7 66 14 105
2014 Indeterminate (permanent) 11 21 20 16 16 13 3 38 38 3241
2014 Term 19 28 16 8 10 15 4 58 22 82
2014 Casual 17 17 19 6 1 29 12 57 11 74
2014 Student 21 23 12 9 4 26 6 64 19 53

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 38 8 8 4 0 0 81 11 3577
2017 Term 62 25 6 5 1 0 1 88 6 98
2017 Casual 75 18 5 2 0 0 0 93 2 87
2017 Student 69 20 5 4 2 0 1 90 6 105
2014 Indeterminate (permanent) 41 40 8 7 4 0 0 81 11 3240
2014 Term 67 22 4 4 3 0 1 90 6 82
2014 Casual 66 24 4 3 0 1 1 93 3 74
2014 Student 71 20 7 2 0 0 0 91 2 53
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 35 11 8 5 1 1 75 13 3587
2017 Term 49 30 9 7 3 0 2 81 10 98
2017 Casual 53 27 8 3 3 2 2 84 7 87
2017 Student 56 24 8 7 1 0 3 83 9 105
2014 Indeterminate (permanent) 38 34 12 9 6 1 0 73 15 3245
2014 Term 56 33 5 2 2 0 1 90 5 82
2014 Casual 60 21 11 1 1 0 5 86 3 74
2014 Student 61 26 2 11 0 0 0 87 11 53
2011 Indeterminate (permanent) 33 35 14 10 8 0 0 68 18 3901
2011 Term 43 34 11 11 1 1 0 77 12 152
2011 Casual 57 35 4 0 4 0 0 92 4 25
2011 Student 50 37 6 5 3 0 0 86 8 38
2008 Indeterminate (permanent) 29 35 13 12 10 0 0 65 22 3440
2008 Term 37 32 11 8 10 1 1 71 18 131
2008 Student 43 34 9 9 5 0 0 77 14 40

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 30 11 6 4 2 1 78 10 3584
2017 Term 60 17 13 3 2 5 1 81 5 98
2017 Casual 61 30 4 0 1 5 0 95 1 87
2017 Student 71 16 8 4 0 1 1 88 4 105
2014 Indeterminate (permanent) 44 30 11 6 6 2 1 76 12 3244
2014 Term 62 28 4 1 3 1 1 92 4 82
2014 Casual 71 14 5 3 4 1 1 87 7 74
2014 Student 65 28 6 2 0 0 0 93 2 53
2011 Indeterminate (permanent) 39 30 13 9 7 2 0 71 16 3899
2011 Term 44 32 12 9 2 1 0 77 11 152
2011 Casual 84 12 0 4 0 0 0 96 4 25
2011 Student 53 37 5 0 3 3 0 92 3 38
2008 Indeterminate (permanent) 38 30 13 9 8 2 0 69 18 3438
2008 Term 44 32 7 8 5 4 1 79 13 131
2008 Student 49 37 5 6 2 0 0 86 8 40

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 33 10 8 5 1 0 77 13 3588
2017 Term 58 20 13 2 5 2 0 80 7 98
2017 Casual 64 23 5 2 2 1 2 91 5 87
2017 Student 61 22 6 6 1 2 3 87 7 105
2014 Indeterminate (permanent) 41 33 10 9 6 1 0 74 16 3244
2014 Term 65 24 7 1 3 0 0 89 4 82
2014 Casual 68 17 7 4 1 0 3 87 6 74
2014 Student 61 24 4 9 0 2 0 87 9 53
2011 Indeterminate (permanent) 36 33 11 10 8 0 0 70 19 3897
2011 Term 42 36 10 9 3 0 0 79 11 152
2011 Casual 67 25 8 0 0 0 0 92 0 24
2011 Student 37 40 11 5 3 3 2 80 8 38
2008 Indeterminate (permanent) 34 34 10 12 10 0 0 68 22 3441
2008 Term 42 32 12 3 10 1 1 75 13 131
2008 Student 52 31 7 8 2 0 0 83 10 40

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 13 4 1 1 0 3 93 3 3581
2017 Term 85 12 2 0 1 0 0 97 1 97
2017 Casual 86 8 2 2 1 0 0 94 4 87
2017 Student 83 11 3 2 0 0 2 95 2 105
2014 Indeterminate (permanent) 76 13 4 2 2 0 3 92 4 3245
2014 Term 85 10 2 0 1 0 1 96 1 82
2014 Casual 82 11 1 0 0 1 4 99 0 74
2014 Student 85 9 2 2 2 0 0 94 4 53
2011 Indeterminate (permanent) 76 12 4 2 2 0 4 92 4 3897
2011 Term 72 13 7 2 1 1 4 90 3 152
2011 Casual 100 0 0 0 0 0 0 100 0 25
2011 Student 84 16 0 0 0 0 0 100 0 38
2008 Indeterminate (permanent) 75 9 3 2 3 0 7 91 6 3436
2008 Term 81 5 2 4 3 1 3 90 7 131
2008 Student 84 5 2 0 3 0 5 94 4 40

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 25 8 5 5 3 3 82 10 3581
2017 Term 62 14 4 2 1 12 6 91 4 98
2017 Casual 61 13 6 3 1 5 11 87 6 86
2017 Student 64 16 5 0 1 0 14 93 1 105
2014 Indeterminate (permanent) 46 25 9 6 7 3 4 76 14 3245
2014 Term 60 24 4 2 1 2 6 92 4 82
2014 Casual 64 13 10 3 0 1 9 86 3 74
2014 Student 64 21 4 2 0 0 9 94 2 53
2011 Indeterminate (permanent) 39 28 9 8 9 2 4 71 19 3900
2011 Term 42 26 11 9 4 4 3 74 14 151
2011 Casual 72 11 0 4 0 0 13 95 5 25
2011 Student 71 13 5 8 3 0 0 84 11 38

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 26 8 5 4 1 0 83 9 3585
2017 Term 60 25 9 5 0 1 0 86 5 98
2017 Casual 76 15 6 1 1 0 0 91 2 86
2017 Student 65 20 6 4 1 1 4 89 5 105

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 24 10 4 4 1 0 82 8 3584
2017 Term 64 19 9 0 1 7 0 89 1 98
2017 Casual 70 21 5 0 4 1 0 91 4 87
2017 Student 67 24 6 2 1 0 0 91 3 105

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 26 10 6 5 0 0 78 12 3577
2017 Term 62 21 10 4 2 1 0 84 6 98
2017 Casual 65 23 5 5 1 0 0 89 7 87
2017 Student 69 19 9 3 0 0 0 88 3 105
2014 Indeterminate (permanent) 47 28 11 7 6 1 0 76 13 3246
2014 Term 68 23 4 1 3 0 1 92 4 82
2014 Casual 76 10 11 1 1 0 1 86 3 74
2014 Student 64 25 6 6 0 0 0 89 6 53
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 37 15 9 6 4 6 66 17 914
2014 Indeterminate (permanent) 28 34 15 8 6 3 5 68 16 858

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 36 17 10 7 7 0 64 18 3587
2017 Term 47 26 11 0 2 11 2 85 2 98
2017 Casual 51 27 6 0 1 14 1 91 2 87
2017 Student 66 18 5 2 1 9 0 92 3 105
2014 Indeterminate (permanent) 24 36 16 9 8 7 0 64 19 3245
2014 Term 37 35 18 0 3 7 0 77 3 81
2014 Casual 40 33 12 0 0 12 3 86 0 74
2014 Student 61 19 0 6 2 13 0 91 9 53
2011 Indeterminate (permanent) 23 30 18 10 11 6 0 57 23 3897
2011 Term 31 35 17 9 3 5 0 69 13 152
2011 Casual 36 29 15 0 4 12 4 77 5 25
2011 Student 48 34 8 2 0 8 0 88 3 38

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 34 20 14 10 2 0 56 24 3586
2017 Term 40 29 13 4 3 9 2 77 8 98
2017 Casual 48 24 9 5 1 10 2 83 7 87
2017 Student 62 21 4 3 2 8 0 90 6 105
2014 Indeterminate (permanent) 20 33 19 13 12 2 0 55 26 3244
2014 Term 40 34 17 6 3 1 0 74 8 82
2014 Casual 48 20 18 5 0 7 3 75 6 74
2014 Student 62 21 7 2 2 6 0 88 4 53
2011 Indeterminate (permanent) 20 30 17 14 17 2 0 51 31 3898
2011 Term 30 33 19 7 8 2 1 65 15 152
2011 Casual 43 41 0 4 4 8 0 91 9 25
2011 Student 63 19 3 8 2 5 0 87 10 38
2008 Indeterminate (permanent) 22 31 16 13 16 2 0 54 29 3444
2008 Term 38 36 13 7 4 1 2 75 11 130
2008 Student 38 44 4 8 0 6 0 88 8 40

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 30 22 17 11 5 0 47 30 3581
2017 Term 29 28 17 7 4 13 2 67 13 98
2017 Casual 40 23 11 7 1 15 2 76 10 87
2017 Student 45 28 4 5 1 17 0 88 6 105
2014 Indeterminate (permanent) 14 31 21 17 12 5 0 47 31 3242
2014 Term 27 29 19 12 3 9 1 62 16 82
2014 Casual 38 23 12 12 0 13 3 72 14 74
2014 Student 48 25 11 6 0 9 0 81 6 52
2011 Indeterminate (permanent) 12 30 18 18 16 5 0 45 36 3903
2011 Term 22 29 23 10 7 9 0 56 19 151
2011 Casual 20 49 4 16 4 7 0 74 21 25
2011 Student 34 32 5 13 2 13 0 77 18 38
2008 Indeterminate (permanent) 12 31 18 19 15 5 0 45 36 3441
2008 Term 22 32 16 14 5 10 1 61 22 131
2008 Student 33 35 8 9 2 13 0 79 12 40

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 27 20 15 14 7 0 47 31 3585
2017 Term 32 31 11 6 4 15 1 75 12 98
2017 Casual 38 27 9 5 6 12 2 77 12 87
2017 Student 49 27 5 3 4 12 0 86 8 104
2014 Indeterminate (permanent) 15 26 20 16 16 6 0 44 34 3243
2014 Term 30 26 13 13 6 12 0 63 22 82
2014 Casual 35 24 14 5 8 10 4 69 15 73
2014 Student 50 28 8 6 0 6 2 85 7 52
2011 Indeterminate (permanent) 15 27 18 14 19 7 0 45 35 3901
2011 Term 25 24 17 13 10 11 0 55 26 152
2011 Casual 24 33 12 8 8 15 0 67 18 25
2011 Student 27 37 16 5 3 13 0 73 9 38
2008 Indeterminate (permanent) 14 29 16 15 18 7 0 46 36 3440
2008 Term 26 23 16 11 9 14 0 58 24 131
2008 Student 34 33 7 11 5 10 0 74 18 40

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 32 21 18 12 3 0 47 32 3580
2017 Term 34 28 13 7 7 10 1 70 16 98
2017 Casual 38 26 12 3 4 14 2 77 9 87
2017 Student 46 24 9 3 4 13 1 82 8 105
2014 Indeterminate (permanent) 14 32 20 17 14 3 0 48 32 3241
2014 Term 27 39 14 14 3 1 1 68 17 82
2014 Casual 35 26 14 13 1 8 3 69 16 74
2014 Student 42 34 7 2 2 13 0 87 5 53
2011 Indeterminate (permanent) 14 31 18 19 17 2 0 46 37 3901
2011 Term 23 35 20 14 5 3 0 60 20 152
2011 Casual 37 29 12 4 12 7 0 71 17 25
2011 Student 26 29 19 18 3 5 0 58 22 38
2008 Indeterminate (permanent) 13 35 16 20 14 2 0 49 35 3442
2008 Term 22 41 12 11 10 3 1 66 21 131
2008 Student 39 40 8 11 0 2 0 81 11 40
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 41 19 13 5 2 0 63 18 3580
2017 Term 37 38 12 7 3 4 0 78 10 98
2017 Casual 42 31 12 6 0 6 2 80 6 87
2017 Student 46 34 9 10 1 1 0 81 11 104
2014 Indeterminate (permanent) 21 41 18 11 7 2 0 63 18 3245
2014 Term 29 39 21 5 1 3 1 72 6 82
2014 Casual 40 35 13 5 1 4 1 79 7 74
2014 Student 41 46 11 2 0 0 0 87 2 53
2011 Indeterminate (permanent) 22 40 16 12 9 2 0 63 21 3900
2011 Term 29 35 22 8 3 3 0 66 12 150
2011 Casual 28 48 20 0 0 4 0 79 0 25
2011 Student 40 42 8 10 0 0 0 82 10 38

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 44 11 4 2 2 0 83 6 3581
2017 Term 49 32 7 3 1 6 1 88 4 98
2017 Casual 49 32 8 2 1 6 1 87 4 87
2017 Student 56 32 6 2 0 3 1 92 2 103
2014 Indeterminate (permanent) 39 41 10 4 2 3 0 83 7 3242
2014 Term 42 42 13 4 0 0 0 84 4 82
2014 Casual 59 30 8 0 0 1 3 92 0 74
2014 Student 52 33 7 2 0 4 2 90 2 53
2011 Indeterminate (permanent) 40 38 11 6 3 3 0 80 9 3901
2011 Term 40 36 14 5 2 2 1 78 7 151
2011 Casual 33 47 8 4 0 8 0 87 4 25
2011 Student 37 42 5 5 3 5 3 86 8 38

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 39 12 8 4 3 0 75 12 3572
2017 Term 44 28 14 4 2 6 3 78 7 98
2017 Casual 44 25 14 6 1 6 4 77 8 87
2017 Student 39 31 5 10 5 6 5 78 17 104
2014 Indeterminate (permanent) 36 38 11 7 5 3 1 77 12 3243
2014 Term 42 34 7 3 5 5 3 83 9 82
2014 Casual 47 26 16 4 3 4 1 76 7 74
2014 Student 51 23 7 8 2 6 4 82 11 52
2011 Indeterminate (permanent) 35 33 11 9 7 4 1 71 17 3902
2011 Term 40 23 11 11 6 6 4 70 18 151
2011 Casual 45 16 7 8 4 12 8 77 14 25
2011 Student 32 24 11 16 2 8 8 65 22 38
2008 Indeterminate (permanent) 32 34 12 10 7 4 1 69 18 3440
2008 Term 38 28 13 6 8 5 1 70 15 131
2008 Student 46 25 8 8 2 7 3 80 11 40

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 35 20 10 6 4 1 62 16 3578
2017 Term 29 21 20 11 5 10 3 58 19 98
2017 Casual 21 25 19 4 6 20 6 61 14 87
2017 Student 22 29 18 10 6 11 4 60 18 104
2014 Indeterminate (permanent) 25 34 20 10 5 4 1 63 16 3242
2014 Term 23 38 16 11 5 7 1 66 17 82
2014 Casual 32 21 27 4 2 7 6 62 7 74
2014 Student 22 30 22 6 2 15 4 64 9 53
2011 Indeterminate (permanent) 17 31 24 12 10 5 1 51 23 3901
2011 Term 21 30 19 17 7 6 0 54 25 152
2011 Casual 17 17 27 12 4 12 12 44 20 25
2011 Student 10 31 19 19 5 13 2 50 28 38

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 25 19 13 11 10 3 49 29 3578
2017 Term 29 28 15 4 0 18 7 75 6 98
2017 Casual 29 18 14 1 4 23 10 71 8 87
2017 Student 28 21 12 6 5 15 14 69 15 104
2014 Indeterminate (permanent) 16 24 19 13 14 11 3 47 32 3245
2014 Term 23 17 18 11 12 16 2 49 28 82
2014 Casual 27 11 27 3 2 14 15 54 7 74
2014 Student 28 23 9 8 4 17 11 71 16 53
2011 Indeterminate (permanent) 15 22 19 14 15 12 3 43 35 3903
2011 Term 19 21 20 12 11 15 2 48 28 152
2011 Casual 25 8 15 8 4 20 21 55 19 25
2011 Student 31 22 11 5 2 21 8 74 10 38

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 24 9 4 2 1 3 84 6 3581
2017 Term 67 19 3 2 1 3 5 93 3 98
2017 Casual 63 14 9 2 1 2 9 86 4 86
2017 Student 66 13 4 1 0 5 11 94 1 105
2014 Indeterminate (permanent) 57 22 9 4 2 2 5 84 7 3245
2014 Term 59 18 11 4 1 1 6 83 5 82
2014 Casual 69 8 7 3 1 4 8 88 4 74
2014 Student 70 11 6 2 2 4 6 90 4 53

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 23 6 3 2 3 3 88 5 3582
2017 Term 70 18 2 4 0 6 1 94 4 98
2017 Casual 63 15 7 4 2 3 7 86 7 87
2017 Student 68 17 2 0 0 8 5 98 0 104
2014 Indeterminate (permanent) 65 21 6 2 1 3 3 91 3 3245
2014 Term 59 21 6 4 1 4 5 88 5 82
2014 Casual 67 9 3 3 0 8 10 93 4 74
2014 Student 76 6 0 7 0 7 4 92 8 53
2011 Indeterminate (permanent) 68 19 6 2 1 1 2 90 3 3896
2011 Term 69 13 5 3 3 6 3 89 6 151
2011 Casual 88 0 4 0 0 4 4 95 0 25
2011 Student 67 5 3 0 0 3 23 96 0 38
2008 Indeterminate (permanent) 70 18 6 2 2 1 2 90 4 3442
2008 Term 72 14 4 5 1 1 3 90 6 132
2008 Student 71 14 4 0 0 3 8 95 0 40

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 31 19 17 12 3 0 51 30 3581
2017 Term 32 36 8 9 3 10 2 77 14 98
2017 Casual 28 28 9 6 4 14 11 75 12 86
2017 Student 52 23 7 1 3 11 3 87 5 105
2014 Indeterminate (permanent) 22 34 17 13 11 3 0 58 25 3243
2014 Term 39 23 19 8 6 3 1 65 15 82
2014 Casual 37 24 10 5 4 13 8 76 11 74
2014 Student 50 25 9 4 0 8 4 85 4 53
2011 Indeterminate (permanent) 23 33 15 14 13 2 0 58 27 3898
2011 Term 32 28 13 14 9 4 1 63 23 151
2011 Casual 54 15 4 15 8 0 4 72 24 25
2011 Student 32 37 14 2 0 8 8 81 3 38
2008 Indeterminate (permanent) 24 35 16 12 11 1 0 60 24 3442
2008 Term 30 37 19 6 4 4 0 70 10 132
2008 Student 37 36 9 0 8 6 5 81 8 40

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 29 16 16 17 3 2 48 35 3579
2017 Term 28 27 9 14 7 6 8 65 25 98
2017 Casual 19 24 12 10 6 10 19 61 23 87
2017 Student 34 23 11 3 3 10 17 77 9 105
2014 Indeterminate (permanent) 17 26 17 15 20 3 2 45 37 3244
2014 Term 26 28 9 16 10 5 7 61 29 82
2014 Casual 26 12 9 8 16 12 17 53 34 74
2014 Student 34 30 9 2 4 8 12 81 8 52
2011 Indeterminate (permanent) 14 26 16 16 23 2 2 42 41 3898
2011 Term 20 27 12 19 16 4 2 50 37 151
2011 Casual 21 4 16 20 16 7 16 32 47 25
2011 Student 21 32 5 6 5 8 23 77 16 38
2008 Indeterminate (permanent) 15 30 15 16 21 1 1 46 38 3441
2008 Term 16 42 16 11 12 2 1 59 24 132
2008 Student 27 31 7 4 5 8 17 77 13 40

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 37 22 11 7 3 0 59 18 3584
2017 Term 33 35 17 5 3 5 2 73 9 98
2017 Casual 32 42 7 3 3 12 1 84 8 86
2017 Student 36 31 11 7 2 11 3 78 10 105

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 36 17 4 3 6 1 75 7 3581
2017 Term 41 33 11 2 0 10 2 85 2 96
2017 Casual 48 26 3 1 1 15 5 93 3 86
2017 Student 51 25 11 3 2 7 1 84 5 105
2014 Indeterminate (permanent) 38 35 15 4 2 6 1 77 7 3244
2014 Term 58 24 10 2 2 4 0 85 5 82
2014 Casual 62 21 12 1 0 3 1 86 1 74
2014 Student 54 27 11 4 0 4 0 84 4 53

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 43 14 5 2 2 0 79 7 3582
2017 Term 45 37 9 1 2 6 0 87 3 98
2017 Casual 60 26 4 1 0 8 1 95 1 86
2017 Student 62 28 4 3 1 2 0 92 4 105
2014 Indeterminate (permanent) 36 38 14 5 3 4 0 77 8 3244
2014 Term 59 24 7 6 3 1 0 84 9 82
2014 Casual 62 28 7 1 1 0 1 91 3 74
2014 Student 61 35 2 2 0 0 0 96 2 53
2011 Indeterminate (permanent) 30 39 15 7 6 3 0 71 13 3901
2011 Term 41 35 13 5 3 3 1 78 8 152
2011 Casual 57 20 11 0 4 8 0 83 4 25
2011 Student 63 21 8 3 0 5 0 89 3 38

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 39 9 5 3 0 0 82 8 3583
2017 Term 64 26 6 2 0 1 1 92 2 97
2017 Casual 68 28 2 1 0 0 0 97 1 86
2017 Student 74 16 5 3 0 1 0 92 3 105
2014 Indeterminate (permanent) 45 37 9 5 4 0 0 82 9 3244
2014 Term 69 20 6 2 3 0 0 89 5 82
2014 Casual 77 14 5 1 0 0 2 93 1 74
2014 Student 79 17 4 0 0 0 0 96 0 53
2011 Indeterminate (permanent) 38 37 11 7 7 0 0 76 13 3898
2011 Term 56 31 10 2 1 0 0 87 3 151
2011 Casual 77 19 0 4 0 0 0 96 4 25
2011 Student 76 18 5 0 0 0 0 95 0 38
2008 Indeterminate (permanent) 35 40 12 7 6 0 0 75 13 3442
2008 Term 51 36 6 6 2 0 0 87 7 132
2008 Student 68 30 0 2 0 0 0 98 2 40

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 34 16 9 7 1 0 68 16 3582
2017 Term 52 31 10 3 2 1 1 85 5 98
2017 Casual 51 36 12 0 1 0 0 87 1 85
2017 Student 65 22 6 5 2 0 0 87 7 105
2014 Indeterminate (permanent) 32 35 16 9 7 1 0 68 16 3245
2014 Term 52 28 14 3 4 0 0 79 6 81
2014 Casual 61 17 13 5 1 0 2 80 7 74
2014 Student 56 34 6 4 0 0 0 91 4 53
2011 Indeterminate (permanent) 32 31 17 9 10 0 0 64 19 3895
2011 Term 43 36 13 4 3 1 0 80 7 152
2011 Casual 48 40 8 4 0 0 0 88 4 25
2011 Student 55 37 5 3 0 0 0 92 3 38

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 37 15 10 6 0 0 68 16 3586
2017 Term 54 31 10 1 3 0 1 86 4 98
2017 Casual 57 30 12 0 1 0 0 87 1 86
2017 Student 59 27 6 5 2 1 0 87 7 104
2014 Indeterminate (permanent) 31 37 15 10 7 1 0 68 16 3244
2014 Term 50 28 14 6 2 0 0 78 8 82
2014 Casual 60 21 14 3 1 0 1 81 4 74
2014 Student 60 31 6 4 0 0 0 91 4 53
2011 Indeterminate (permanent) 31 34 14 11 10 0 0 65 21 3899
2011 Term 39 38 12 6 5 0 0 78 10 151
2011 Casual 57 32 4 8 0 0 0 89 8 25
2011 Student 60 37 0 3 0 0 0 97 3 38
2008 Indeterminate (permanent) 32 37 12 11 7 0 0 70 18 3445
2008 Term 48 37 7 4 3 0 0 86 7 131
2008 Student 64 28 0 5 2 0 0 92 8 40

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 29 18 10 8 4 1 62 19 3582
2017 Term 46 26 12 5 3 8 0 78 9 98
2017 Casual 46 15 18 7 4 3 7 68 12 86
2017 Student 40 18 23 8 4 3 4 62 13 105
2014 Indeterminate (permanent) 32 28 17 10 8 4 1 63 19 3245
2014 Term 43 19 21 8 4 4 1 66 12 82
2014 Casual 48 23 11 3 8 1 5 76 12 74
2014 Student 39 18 17 19 2 4 2 60 22 53
2011 Indeterminate (permanent) 32 26 17 11 10 4 1 61 21 3899
2011 Term 39 24 15 9 7 3 2 67 18 152
2011 Casual 53 23 4 7 4 4 5 84 12 25
2011 Student 34 16 26 11 6 5 3 54 18 38
2008 Indeterminate (permanent) 31 29 16 11 8 4 1 63 20 3441
2008 Term 35 23 17 12 6 6 2 62 19 131
2008 Student 41 23 13 3 10 2 8 71 14 40
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 26 39 34 3582
2017 Term 25 25 50 98
2017 Casual 37 28 34 87
2017 Student 51 18 31 105
2014 Indeterminate (permanent) 28 38 34 3244
2014 Term 28 36 37 81
2014 Casual 44 25 31 73
2014 Student 42 26 32 53
2011 Indeterminate (permanent) 28 38 34 3902
2011 Term 37 27 36 152
2011 Casual 36 33 31 25
2011 Student 46 24 30 37

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 21 33 34 5 0 7 946
2017 Term 4 30 20 11 25 9 24
2017 Casual 9 3 7 0 81 0 33
2017 Student 0 4 2 2 89 3 53
2014 Indeterminate (permanent) 19 38 27 10 9999 7 922
2014 Term 0 23 31 18 9999 28 22
2014 Casual 12 6 22 12 9999 49 32
2014 Student 0 0 27 9 9999 65 22
2011 Indeterminate (permanent) 20 31 31 10 9999 8 1109
2011 Term 9 25 35 7 9999 25 57
2011 Student 0 0 23 18 9999 59 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 19 81 3579
2017 Term 11 89 98
2017 Casual 6 94 87
2014 Indeterminate (permanent) 19 81 3237
2014 Term 9 91 81
2014 Casual 8 92 74
2014 Student 9 91 53

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 665
2017 Term 56 11
2014 Indeterminate (permanent) 48 611

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 665
2014 Indeterminate (permanent) 63 611

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 665
2014 Indeterminate (permanent) 9 611

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 11
2014 Indeterminate (permanent) 0 611

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 665
2017 Term 0 11
2014 Indeterminate (permanent) 2 611

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 665
2017 Term 0 11
2014 Indeterminate (permanent) 7 611

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 665
2014 Indeterminate (permanent) 4 611

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 666
2017 Term 45 11
2014 Indeterminate (permanent) 42 612

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 40 666
2014 Indeterminate (permanent) 40 612

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 666
2014 Indeterminate (permanent) 43 612

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 666
2017 Term 61 11
2014 Indeterminate (permanent) 37 612

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 31 666
2017 Term 0 11
2014 Indeterminate (permanent) 29 612

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 666
2017 Term 44 11
2014 Indeterminate (permanent) 54 612

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 666
2014 Indeterminate (permanent) 34 612

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 666
2017 Term 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 666
2014 Indeterminate (permanent) 6 612

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 666
2014 Indeterminate (permanent) 14 612

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 666
2014 Indeterminate (permanent) 48 612

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 666
2014 Indeterminate (permanent) 28 612

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 666
2014 Indeterminate (permanent) 14 612

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 667
2017 Term 62 11
2014 Indeterminate (permanent) 56 611

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 667
2017 Term 44 11
2014 Indeterminate (permanent) 27 611

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 667
2014 Indeterminate (permanent) 11 611

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 667
2014 Indeterminate (permanent) 23 611

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 667
2017 Term 0 11
2014 Indeterminate (permanent) 11 611

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 667
2017 Term 0 11
2014 Indeterminate (permanent) 9 611

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 667
2014 Indeterminate (permanent) 16 611

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 667
2014 Indeterminate (permanent) 12 611

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 667
2014 Indeterminate (permanent) 22 611

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 613
2014 Indeterminate (permanent) 14 555

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 613
2017 Term 43 11
2014 Indeterminate (permanent) 14 555

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 613
2014 Indeterminate (permanent) 11 555

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 613
2014 Indeterminate (permanent) 9 555

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 613
2014 Indeterminate (permanent) 11 555

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 613
2014 Indeterminate (permanent) 12 555

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 613
2014 Indeterminate (permanent) 12 555

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 613
2017 Term 0 11
2014 Indeterminate (permanent) 6 555

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 613
2017 Term 0 11
2014 Indeterminate (permanent) 10 555

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 613
2014 Indeterminate (permanent) 23 555

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 613
2017 Term 0 11
2014 Indeterminate (permanent) 9 555

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 613
2014 Indeterminate (permanent) 42 555

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 613
2017 Term 0 11
2014 Indeterminate (permanent) 2 555

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 613
2017 Term 46 11
2014 Indeterminate (permanent) 52 555

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 613
2017 Term 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 613
2014 Indeterminate (permanent) 12 555

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 91 9 665
2017 Term 71 29 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 19 21 7 8 25 7 50 21 3584
2017 Term 17 24 10 4 0 28 16 75 7 98
2017 Casual 22 9 6 1 1 45 15 79 6 86
2017 Student 22 7 9 4 1 35 23 68 12 105
2014 Indeterminate (permanent) 15 18 20 7 8 26 7 48 22 3243
2014 Term 25 13 22 2 1 22 14 60 6 82
2014 Casual 26 8 18 3 3 23 20 60 9 74
2014 Student 28 10 11 0 2 25 24 75 4 53

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 32 19 7 6 10 1 65 14 3579
2017 Term 36 31 6 3 0 21 3 88 4 98
2017 Casual 32 26 5 1 1 28 7 89 4 85
2017 Student 33 25 11 4 1 22 5 79 7 105
2014 Indeterminate (permanent) 24 30 21 6 6 12 1 62 14 3242
2014 Term 40 30 17 5 1 7 0 75 7 82
2014 Casual 39 18 13 1 0 17 11 80 2 74
2014 Student 37 19 11 2 0 26 4 81 3 53
2011 Indeterminate (permanent) 28 37 17 6 5 7 0 70 12 3897
2011 Term 41 30 14 5 3 7 0 77 8 152
2011 Casual 50 8 12 4 4 19 4 75 10 25
2011 Student 42 21 6 0 0 31 0 92 0 38
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 52 10 5 1 1 4 84 6 3585
2017 Term 20 37 14 11 5 6 6 65 19 98
2017 Casual 12 20 12 7 10 16 22 52 28 87
2017 Student 10 17 13 7 7 11 35 51 25 103
2014 Indeterminate (permanent) 27 52 10 4 1 1 4 83 6 3244
2014 Term 18 39 16 11 4 6 6 65 17 82
2014 Casual 21 20 11 2 1 13 31 74 7 74
2014 Student 15 13 6 6 7 10 44 60 28 53
2011 Indeterminate (permanent) 28 52 9 5 1 1 4 85 6 3902
2011 Term 21 37 16 10 10 3 3 61 21 152
2011 Casual 13 9 19 8 7 4 41 39 27 25
2011 Student 13 11 0 2 13 10 50 61 39 38
2008 Indeterminate (permanent) 28 50 10 6 2 1 5 82 8 3445
2008 Term 17 41 15 12 8 6 2 62 22 132
2008 Student 10 28 15 2 5 7 32 63 12 40

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 22 24 9 6 22 7 45 22 3577
2017 Term 12 16 13 2 3 41 12 60 12 97
2017 Casual 5 7 14 2 2 45 24 39 15 86
2017 Student 12 10 9 1 1 33 35 67 6 105
2014 Indeterminate (permanent) 8 19 24 10 8 23 8 40 26 3245
2014 Term 11 18 24 5 4 28 11 47 14 82
2014 Casual 12 11 16 1 1 17 41 55 7 74
2014 Student 9 11 2 4 2 21 52 73 20 53
2011 Indeterminate (permanent) 9 21 22 10 11 21 6 41 29 3902
2011 Term 12 15 21 2 3 38 10 50 9 152
2011 Casual 13 5 8 0 4 26 44 60 14 25
2011 Student 11 3 5 0 3 26 52 63 12 38

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 33 11 3 2 6 5 83 6 3584
2017 Term 46 25 8 0 1 13 7 89 1 98
2017 Casual 27 14 8 1 1 25 23 79 5 87
2017 Student 23 14 7 1 0 20 36 83 2 105
2014 Indeterminate (permanent) 39 34 11 3 2 7 5 82 6 3244
2014 Term 44 25 10 2 0 12 6 85 3 82
2014 Casual 31 11 12 0 1 16 29 76 3 74
2014 Student 26 11 4 0 0 17 42 91 0 53
2011 Indeterminate (permanent) 37 34 11 5 3 6 4 80 8 3903
2011 Term 38 27 7 2 1 21 3 87 4 152
2011 Casual 33 7 8 0 0 11 41 84 0 25
2011 Student 19 13 0 0 0 24 44 100 0 38
2008 Indeterminate (permanent) 35 37 11 4 2 6 5 80 7 3444
2008 Term 40 28 10 2 2 15 3 83 5 132
2008 Student 22 26 5 2 0 10 34 87 4 40

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 34 13 6 4 10 4 73 11 3577
2017 Term 39 24 11 0 1 18 8 84 1 98
2017 Casual 22 14 10 1 1 29 23 75 6 87
2017 Student 24 12 7 1 0 20 36 82 2 105
2014 Indeterminate (permanent) 29 32 14 5 4 10 5 72 11 3241
2014 Term 38 24 13 0 0 18 6 82 0 82
2014 Casual 28 11 13 1 1 15 30 71 5 74
2014 Student 24 11 4 0 0 19 42 90 0 53
2011 Indeterminate (permanent) 28 33 13 7 5 10 4 71 14 3899
2011 Term 35 26 9 3 1 24 3 83 5 152
2011 Casual 29 8 11 0 0 11 41 76 0 25
2011 Student 16 13 0 0 0 26 44 100 0 38
2008 Indeterminate (permanent) 30 32 12 8 7 6 4 69 17 3444
2008 Term 38 32 4 7 1 16 2 86 10 131
2008 Student 32 13 3 2 0 14 35 90 4 40
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 8 92 3581
2017 Term 6 94 98
2014 Indeterminate (permanent) 8 92 3237
2014 Term 8 92 82

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 271
2014 Indeterminate (permanent) 35 256

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 85 271
2014 Indeterminate (permanent) 85 256

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 271
2014 Indeterminate (permanent) 2 256

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 271
2014 Indeterminate (permanent) 0 256

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 271
2014 Indeterminate (permanent) 5 256

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 271
2014 Indeterminate (permanent) 4 256

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 271
2014 Indeterminate (permanent) 6 256

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 269
2014 Indeterminate (permanent) 13 257

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 269
2014 Indeterminate (permanent) 15 257

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 269
2014 Indeterminate (permanent) 8 257

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 269
2014 Indeterminate (permanent) 3 257

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 269
2014 Indeterminate (permanent) 24 257

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 269
2014 Indeterminate (permanent) 21 257

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 269
2014 Indeterminate (permanent) 3 257

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 269

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 269
2014 Indeterminate (permanent) 7 257

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 269
2014 Indeterminate (permanent) 17 257

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 269
2014 Indeterminate (permanent) 14 257

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 269
2014 Indeterminate (permanent) 36 257

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 270
2014 Indeterminate (permanent) 32 257

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 270
2014 Indeterminate (permanent) 11 257

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 270
2014 Indeterminate (permanent) 7 257

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 270
2014 Indeterminate (permanent) 19 257

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 270
2014 Indeterminate (permanent) 5 257

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 270
2014 Indeterminate (permanent) 11 257

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 270
2014 Indeterminate (permanent) 6 257

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 270
2014 Indeterminate (permanent) 9 257

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 270
2014 Indeterminate (permanent) 48 257

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 246
2014 Indeterminate (permanent) 2 229

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 246
2014 Indeterminate (permanent) 10 229

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 246

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 246
2014 Indeterminate (permanent) 4 229

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 246
2014 Indeterminate (permanent) 6 229

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 246
2014 Indeterminate (permanent) 10 229

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 246
2014 Indeterminate (permanent) 10 229

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 246
2014 Indeterminate (permanent) 9 229

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 246
2014 Indeterminate (permanent) 19 229

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 246
2014 Indeterminate (permanent) 10 229

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 246
2014 Indeterminate (permanent) 50 229

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 61 246
2014 Indeterminate (permanent) 63 229

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 246

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 246
2014 Indeterminate (permanent) 11 229

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 90 10 271

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 18 22 3 3 32 7 54 9 3587
2017 Term 18 13 8 2 0 43 16 75 5 98
2017 Casual 22 14 11 0 1 33 18 74 3 87
2017 Student 24 7 11 3 0 34 22 69 7 105
2014 Indeterminate (permanent) 15 15 22 3 4 34 7 52 12 3241
2014 Term 25 13 17 3 1 30 11 65 7 82
2014 Casual 27 8 15 0 3 29 19 67 5 74
2014 Student 33 6 9 2 0 32 19 77 4 53

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 31 19 4 3 14 2 70 7 3581
2017 Term 35 29 7 0 0 23 5 90 0 98
2017 Casual 38 23 6 1 1 23 8 88 3 87
2017 Student 34 23 13 0 1 16 12 80 1 105
2014 Indeterminate (permanent) 26 28 20 3 3 17 2 67 8 3241
2014 Term 40 27 14 4 1 14 0 77 6 82
2014 Casual 42 17 12 0 3 16 11 79 4 73
2014 Student 47 17 9 0 0 21 6 87 0 53
2011 Indeterminate (permanent) 33 35 16 4 3 9 0 75 8 3902
2011 Term 44 30 12 1 1 12 1 84 2 152
2011 Casual 53 20 8 4 0 15 0 86 5 25
2011 Student 48 18 8 3 0 23 0 86 3 38
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 27 20 12 12 0 2 56 24 3571
2017 Term 24 26 18 10 14 0 8 54 26 98
2017 Casual 34 19 26 8 9 1 2 55 18 87
2017 Student 35 27 15 10 9 0 4 64 20 105

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 28 27 17 12 0 1 43 29 3578
2017 Term 35 23 22 13 4 1 2 60 18 98
2017 Casual 41 26 18 8 1 1 5 71 10 86
2017 Student 35 39 16 4 1 0 4 78 5 104

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 31 24 14 8 1 1 53 23 3570
2017 Term 39 27 15 10 3 2 4 70 14 98
2017 Casual 47 20 15 9 0 2 6 73 10 87
2017 Student 55 22 14 3 2 2 3 80 5 105

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 24 22 18 16 1 2 42 35 3577
2017 Term 34 31 10 11 7 3 3 69 20 97
2017 Casual 44 18 14 10 1 6 7 71 13 87
2017 Student 45 20 15 8 6 3 3 69 15 105

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 29 13 5 4 1 7 76 10 3566
2017 Term 63 15 8 3 0 1 10 88 3 97
2017 Casual 53 15 4 2 1 4 21 90 5 87
2017 Student 58 16 5 2 2 3 15 89 5 104

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 32 20 11 6 0 1 62 18 3576
2017 Term 48 31 16 2 1 0 1 80 3 97
2017 Casual 45 24 16 5 5 3 3 73 10 87
2017 Student 46 26 15 6 4 0 3 74 11 105

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 35 22 11 5 1 1 62 16 3571
2017 Term 37 40 11 6 2 1 3 80 9 96
2017 Casual 53 18 10 9 1 1 7 78 11 87
2017 Student 46 26 15 5 3 1 5 76 8 104

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 33 25 14 8 1 1 52 23 3570
2017 Term 40 37 12 9 1 0 1 77 10 97
2017 Casual 49 17 16 7 1 2 7 73 9 87
2017 Student 46 26 16 5 1 2 4 77 6 105

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 33 21 12 8 1 1 58 20 3575
2017 Term 37 33 17 9 2 0 2 72 11 97
2017 Casual 41 26 16 6 4 1 6 72 11 87
2017 Student 35 31 21 7 5 0 2 67 12 105

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 33 22 12 7 1 2 58 19 3570
2017 Term 40 30 17 8 1 0 3 72 10 96
2017 Casual 34 30 18 8 1 1 7 70 10 87
2017 Student 38 34 15 6 4 1 2 75 10 105

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 25 12 5 3 0 2 79 8 3578
2017 Term 63 22 8 2 2 0 2 88 4 98
2017 Casual 68 17 7 1 1 0 6 90 2 87
2017 Student 67 14 9 3 2 0 4 85 5 105

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 14 7 4 3 1 3 86 7 3577
2017 Term 80 10 5 0 0 1 3 94 0 98
2017 Casual 83 3 3 1 4 0 6 91 5 86
2017 Student 85 6 2 3 1 0 4 94 4 105

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 28 10 4 3 0 2 83 6 3575
2017 Term 69 21 7 0 1 0 2 92 1 97
2017 Casual 74 15 3 2 1 0 5 94 4 86
2017 Student 74 13 5 2 2 0 4 91 4 104

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 21 9 5 5 0 2 81 10 3577
2017 Term 77 16 5 0 0 0 2 95 0 97
2017 Casual 82 8 6 0 0 0 5 94 0 87
2017 Student 80 7 4 3 2 1 4 91 5 104

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 13 5 2 1 0 26 88 5 3576
2017 Term 65 8 2 1 1 0 23 95 3 98
2017 Casual 68 1 1 1 0 1 28 97 2 85
2017 Student 75 3 0 0 1 0 21 99 1 104

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 21 8 2 1 1 6 88 4 3558
2017 Term 69 14 6 2 0 0 8 91 3 98
2017 Casual 73 13 0 1 0 1 11 99 1 85
2017 Student 80 8 6 1 1 1 4 92 2 105

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 17 5 2 1 0 4 91 3 3575
2017 Term 28 21 21 14 13 1 2 50 28 98
2017 Casual 34 11 16 18 13 0 7 49 33 86
2017 Student 58 10 15 6 5 2 5 73 11 105

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 30 12 3 2 0 2 83 5 3576
2017 Term 61 24 9 3 0 0 3 87 3 98
2017 Casual 64 15 10 0 5 1 4 84 5 85
2017 Student 63 19 8 4 2 1 4 86 6 105

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 32 39 13 5 0 0 43 18 3588
2017 Term 20 43 27 7 0 1 1 65 7 98
2017 Casual 23 37 33 3 1 0 2 62 5 87
2017 Student 29 47 20 4 0 0 1 76 4 105

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 19 40 23 10 0 0 33 27 3577
2017 Term 2 8 39 29 22 0 0 51 10 96
2017 Casual 6 1 31 34 27 0 1 62 7 87
2017 Student 5 5 30 29 29 2 1 59 9 105

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 34 23 11 8 8 0 55 21 3584
2017 Term 22 30 17 9 4 15 2 63 16 98
2017 Casual 17 16 18 12 5 29 3 48 25 87
2017 Student 18 28 13 16 8 16 1 55 28 105

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 39 20 14 9 3 0 56 23 3578
2017 Term 29 41 13 8 3 5 0 74 12 98
2017 Casual 29 38 19 5 0 8 1 74 5 86
2017 Student 31 36 17 8 3 5 0 70 12 105
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 15 85 3579
2017 Term 11 89 97
2017 Casual 6 94 87
2017 Student 7 93 105
2014 Indeterminate (permanent) 14 86 3239
2014 Term 6 94 82
2014 Casual 11 89 73
2014 Student 11 89 53

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 77 23 533
2017 Term 88 12 10
2014 Indeterminate (permanent) 73 27 442

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 34 6 8 2 1 0 84 10 411
2014 Indeterminate (permanent) 51 33 7 5 2 1 2 86 7 323
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 27 17 8 6 5 1 38 62 3588
2017 Term 28 20 18 17 10 6 1 30 70 98
2017 Casual 33 26 9 9 9 11 2 38 62 87
2017 Student 44 11 18 8 1 9 10 53 47 105

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2069
2017 Term 48 64
2017 Casual 48 46
2017 Student 54 41

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 2069
2017 Term 37 64
2017 Casual 27 46
2017 Student 52 41

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 2069
2017 Term 28 64
2017 Casual 31 46
2017 Student 27 41

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 61 2069
2017 Term 33 64
2017 Casual 13 46
2017 Student 15 41

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 2069
2017 Term 8 64
2017 Casual 0 46
2017 Student 0 41

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 2069
2017 Term 19 64
2017 Casual 35 46
2017 Student 17 41

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 17 52 16 6 2 7 2021
2017 Term 6 54 20 8 3 8 63
2017 Casual 7 65 14 2 5 7 43
2017 Student 5 67 17 3 3 5 40

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 7 18 20 16 22 3 14 30 46 2084
2017 Term 26 21 15 9 12 4 12 56 26 64
2017 Casual 22 25 9 16 17 6 4 53 37 47
2017 Student 28 41 8 12 3 5 3 75 17 41

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 11 17 16 34 4 16 17 62 2087
2017 Term 8 14 8 19 40 4 8 25 67 64
2017 Casual 11 14 17 24 19 6 8 29 50 47
2017 Student 10 29 12 10 26 8 5 45 41 41
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