2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 41 5 6 3 0 0 85 9 494
2017 AS-01 41 48 4 5 2 0 0 89 7 137
2017 AS-02 50 33 6 8 4 0 0 83 11 132
2017 AS-03 50 32 7 5 6 0 0 83 10 87
2017 AS-04 38 44 7 9 2 0 0 81 11 53
2017 AS-05 42 46 5 4 3 0 0 88 7 43
2017 AS-06 38 50 3 6 3 0 0 88 9 32
2014 AS 53 38 3 4 2 0 0 91 6 448
2014 AS-01 56 35 3 5 1 0 0 91 5 130
2014 AS-02 54 39 1 4 2 0 0 93 6 110
2014 AS-03 55 35 6 4 0 0 0 90 4 71
2014 AS-04 46 42 4 2 4 2 0 90 6 50
2014 AS-05 46 38 3 8 5 0 0 85 13 39
2014 AS-06 45 45 6 3 0 0 0 91 3 33
2014 AS-07 75 8 0 8 8 0 0 83 17 12
2011 AS 55 37 4 3 1 0 0 92 5 569
2011 AS-01 56 36 3 3 1 0 0 93 4 177
2011 AS-02 57 39 2 3 0 0 0 95 3 145
2011 AS-03 50 38 6 3 2 0 0 88 6 86
2011 AS-04 55 34 3 6 2 0 0 89 8 65
2011 AS-05 54 32 8 3 3 0 0 86 5 37
2011 AS-06 53 37 2 0 7 0 0 91 7 43
2011 AS-07 50 50 0 0 0 0 0 100 0 12
2008 AS 57 36 2 5 1 0 0 92 6 490
2008 AS-01 54 35 5 5 1 0 0 89 6 130
2008 AS-02 59 34 2 4 0 0 0 93 4 137
2008 AS-03 56 37 0 6 1 0 0 93 7 70
2008 AS-04 57 37 2 5 0 0 0 93 5 60
2008 AS-05 61 29 0 7 4 0 0 89 11 28
2008 AS-06 68 30 3 0 0 0 0 97 0 37

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 69 23 3 3 1 0 0 93 4 492
2017 AS-01 64 26 5 1 1 1 1 92 3 137
2017 AS-02 76 17 4 2 2 0 0 93 3 132
2017 AS-03 64 27 1 8 0 0 0 91 8 87
2017 AS-04 75 17 4 0 4 0 0 92 4 52
2017 AS-05 65 33 0 2 0 0 0 98 2 43
2017 AS-06 72 19 6 3 0 0 0 91 3 32
2014 AS 78 17 3 1 1 0 1 96 2 448
2014 AS-01 75 18 2 0 2 0 2 95 2 130
2014 AS-02 81 16 1 2 0 0 0 97 2 110
2014 AS-03 83 14 3 0 0 0 0 97 0 71
2014 AS-04 80 16 2 2 0 0 0 96 2 50
2014 AS-05 69 23 8 0 0 0 0 92 0 39
2014 AS-06 76 18 3 0 3 0 0 94 3 33
2014 AS-07 92 0 0 0 8 0 0 92 8 12
2011 AS 75 19 3 1 1 0 1 95 2 570
2011 AS-01 77 17 1 2 2 1 1 95 3 177
2011 AS-02 70 26 1 1 0 1 1 98 1 145
2011 AS-03 76 16 7 1 0 0 0 92 1 86
2011 AS-04 82 14 3 2 0 0 0 95 2 65
2011 AS-05 78 19 3 0 0 0 0 97 0 37
2011 AS-06 75 16 5 5 0 0 0 91 5 44
2011 AS-07 75 25 0 0 0 0 0 100 0 12
2008 AS 76 17 3 2 1 1 0 95 2 489
2008 AS-01 76 19 3 1 0 0 1 96 1 129
2008 AS-02 70 23 3 2 0 1 0 95 2 137
2008 AS-03 80 13 1 3 3 0 0 93 6 70
2008 AS-04 75 17 5 2 2 0 0 92 3 60
2008 AS-05 93 7 0 0 0 0 0 100 0 28
2008 AS-06 86 8 5 0 0 0 0 95 0 37

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 21 7 7 1 1 1 84 9 493
2017 AS-01 58 25 7 7 2 1 2 85 8 137
2017 AS-02 70 17 6 5 2 1 0 88 6 131
2017 AS-03 62 16 9 10 1 1 0 79 12 87
2017 AS-04 62 17 4 13 2 0 2 81 15 53
2017 AS-05 58 23 9 9 0 0 0 82 9 43
2017 AS-06 47 38 9 6 0 0 0 84 6 32
2014 AS 59 25 6 6 3 0 2 85 9 448
2014 AS-01 59 20 8 7 4 0 2 81 11 130
2014 AS-02 62 25 4 5 4 0 1 88 8 110
2014 AS-03 63 23 8 3 1 0 1 87 4 71
2014 AS-04 52 32 4 6 2 0 4 88 8 50
2014 AS-05 54 23 5 13 5 0 0 77 18 39
2014 AS-06 58 30 3 9 0 0 0 88 9 33
2014 AS-07 58 33 0 0 8 0 0 92 8 12
2011 AS 60 22 7 6 4 0 1 83 10 570
2011 AS-01 65 14 7 8 6 0 1 80 14 177
2011 AS-02 57 27 7 5 3 0 1 85 8 145
2011 AS-03 57 27 7 5 3 0 1 85 8 86
2011 AS-04 54 28 5 9 3 0 2 83 13 65
2011 AS-05 65 16 11 5 3 0 0 81 8 37
2011 AS-06 61 25 7 2 5 0 0 86 7 44
2011 AS-07 67 25 0 8 0 0 0 92 8 12
2008 AS 57 24 6 8 4 0 1 82 12 489
2008 AS-01 58 26 8 5 2 0 2 85 7 129
2008 AS-02 51 27 6 9 6 0 1 79 15 137
2008 AS-03 61 19 6 7 7 0 0 80 14 70
2008 AS-04 57 20 3 12 7 0 2 78 19 60
2008 AS-05 54 25 4 14 4 0 0 79 18 28
2008 AS-06 62 27 3 8 0 0 0 89 8 37

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 37 5 7 4 0 0 83 12 492
2017 AS-01 43 41 4 7 5 0 0 84 12 137
2017 AS-02 53 29 6 10 2 0 0 82 12 132
2017 AS-03 43 37 5 7 8 0 0 80 15 86
2017 AS-04 39 42 8 6 6 0 0 81 11 53
2017 AS-05 52 44 0 2 2 0 0 95 5 43
2017 AS-06 48 32 10 7 3 0 0 81 10 31
2014 AS 51 33 6 5 4 0 0 84 10 448
2014 AS-01 54 28 8 6 5 0 0 82 10 130
2014 AS-02 47 41 4 4 5 0 0 88 8 110
2014 AS-03 62 31 4 1 1 0 0 93 3 71
2014 AS-04 50 32 10 4 4 0 0 82 8 50
2014 AS-05 46 33 5 13 3 0 0 79 15 39
2014 AS-06 42 33 3 12 9 0 0 76 21 33
2014 AS-07 50 33 8 0 8 0 0 83 8 12
2011 AS 53 34 5 6 2 0 0 87 9 568
2011 AS-01 55 31 5 6 3 0 0 86 9 175
2011 AS-02 50 38 4 7 1 0 0 88 8 144
2011 AS-03 52 36 3 3 3 0 1 89 7 86
2011 AS-04 59 25 5 8 3 0 0 84 11 64
2011 AS-05 51 38 5 3 3 0 0 89 5 37
2011 AS-06 49 33 7 9 2 0 0 82 11 45
2011 AS-07 42 58 0 0 0 0 0 100 0 12

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 40 9 14 9 0 0 68 23 494
2017 AS-01 25 49 7 12 7 0 0 74 19 137
2017 AS-02 31 38 8 14 9 0 0 69 23 132
2017 AS-03 20 38 9 20 13 0 1 58 33 87
2017 AS-04 26 28 15 17 14 0 0 55 30 53
2017 AS-05 30 44 9 12 2 3 0 76 15 43
2017 AS-06 31 44 12 3 9 0 0 75 13 32
2014 AS 44 34 10 8 3 0 1 79 11 447
2014 AS-01 42 30 11 12 5 0 1 73 16 129
2014 AS-02 40 38 11 8 3 0 0 78 11 110
2014 AS-03 45 41 7 6 1 0 0 86 7 71
2014 AS-04 48 32 10 10 0 0 0 80 10 50
2014 AS-05 49 31 8 5 5 0 3 82 11 39
2014 AS-06 55 33 9 3 0 0 0 88 3 33
2014 AS-07 42 42 0 0 8 0 8 91 9 12
2011 AS 38 37 12 8 5 0 1 75 13 569
2011 AS-01 37 35 10 11 8 0 0 72 19 177
2011 AS-02 37 36 13 10 3 0 1 73 14 144
2011 AS-03 40 39 8 6 6 0 1 80 12 85
2011 AS-04 44 33 17 3 2 2 0 78 5 64
2011 AS-05 32 43 11 11 0 0 3 78 11 37
2011 AS-06 42 31 16 7 4 0 0 73 11 45
2011 AS-07 17 67 17 0 0 0 0 83 0 12
2008 AS 42 36 9 8 4 0 1 78 12 489
2008 AS-01 32 34 12 12 8 1 2 67 20 130
2008 AS-02 43 42 6 7 2 0 0 85 10 136
2008 AS-03 43 34 9 10 4 0 0 77 14 70
2008 AS-04 48 33 5 7 5 0 2 83 12 60
2008 AS-05 43 36 14 7 0 0 0 79 7 28
2008 AS-06 68 19 11 0 0 0 3 89 0 37

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 42 10 6 5 0 0 78 12 493
2017 AS-01 29 39 17 7 8 0 1 69 14 136
2017 AS-02 34 43 12 8 4 0 0 77 11 132
2017 AS-03 37 41 6 8 7 1 0 79 15 87
2017 AS-04 21 54 9 7 8 0 0 75 15 53
2017 AS-05 44 46 5 5 0 0 0 91 5 43
2017 AS-06 59 41 0 0 0 0 0 100 0 32
2014 AS 35 39 14 8 4 0 0 74 13 449
2014 AS-01 27 37 20 11 5 1 0 65 15 131
2014 AS-02 31 42 12 11 5 0 0 73 15 110
2014 AS-03 44 37 10 7 3 0 0 80 10 71
2014 AS-04 36 40 12 6 6 0 0 76 12 50
2014 AS-05 44 38 10 3 5 0 0 82 8 39
2014 AS-06 48 39 9 3 0 0 0 88 3 33
2014 AS-07 50 33 8 8 0 0 0 83 8 12
2011 AS 39 36 11 9 5 0 0 75 14 570
2011 AS-01 27 36 17 11 8 1 0 64 19 177
2011 AS-02 46 34 9 8 4 0 0 79 12 145
2011 AS-03 40 34 9 12 6 0 0 73 17 86
2011 AS-04 37 40 12 6 5 0 0 77 11 65
2011 AS-05 46 43 3 5 0 0 3 92 6 37
2011 AS-06 48 36 5 7 5 0 0 84 11 44
2011 AS-07 67 25 8 0 0 0 0 92 0 12
2008 AS 36 42 10 9 3 0 0 78 12 489
2008 AS-01 28 42 12 15 3 0 0 70 18 130
2008 AS-02 34 45 7 10 4 0 0 78 15 137
2008 AS-03 34 44 13 3 4 0 1 80 7 70
2008 AS-04 45 37 12 3 3 0 0 82 7 60
2008 AS-05 52 30 11 7 0 0 0 81 7 27
2008 AS-06 62 30 3 5 0 0 0 92 5 37

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 38 9 5 5 0 0 82 10 493
2017 AS-01 40 34 12 7 7 0 1 74 14 136
2017 AS-02 42 38 9 5 5 1 0 80 11 132
2017 AS-03 42 40 6 7 5 0 0 83 12 87
2017 AS-04 30 51 11 0 7 0 0 81 7 53
2017 AS-05 56 39 2 2 0 0 0 95 2 43
2017 AS-06 72 28 0 0 0 0 0 100 0 32
2014 AS 45 33 12 6 4 0 0 78 10 449
2014 AS-01 37 31 17 10 6 0 0 67 16 131
2014 AS-02 37 39 13 7 4 0 0 76 11 110
2014 AS-03 55 30 7 7 1 0 0 85 8 71
2014 AS-04 50 28 16 4 2 0 0 78 6 50
2014 AS-05 49 38 8 3 3 0 0 87 5 39
2014 AS-06 70 24 6 0 0 0 0 94 0 33
2014 AS-07 50 42 8 0 0 0 0 92 0 12
2011 AS 43 40 7 5 5 0 0 83 10 570
2011 AS-01 34 37 12 7 9 0 0 72 16 177
2011 AS-02 44 41 6 6 3 0 0 85 9 145
2011 AS-03 45 42 6 1 6 0 0 87 7 85
2011 AS-04 44 42 6 5 3 0 0 86 8 64
2011 AS-05 46 46 0 3 3 3 0 94 6 37
2011 AS-06 56 33 4 7 0 0 0 89 7 45
2011 AS-07 58 42 0 0 0 0 0 100 0 12
2008 AS 47 36 8 6 3 0 0 83 9 490
2008 AS-01 38 37 10 8 5 1 0 76 14 130
2008 AS-02 46 34 10 5 5 0 0 80 10 137
2008 AS-03 53 33 9 3 3 0 0 86 6 70
2008 AS-04 50 43 3 3 0 0 0 93 3 60
2008 AS-05 50 39 11 0 0 0 0 89 0 28
2008 AS-06 59 35 0 5 0 0 0 95 5 37

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 38 8 5 2 0 0 85 7 492
2017 AS-01 40 45 6 6 3 0 0 85 9 136
2017 AS-02 53 32 11 3 1 0 0 85 4 131
2017 AS-03 48 32 9 7 3 0 0 80 10 87
2017 AS-04 41 43 11 4 0 0 0 85 4 53
2017 AS-05 52 37 2 7 0 2 0 91 7 43
2017 AS-06 47 41 9 3 0 0 0 88 3 32
2014 AS 49 40 7 2 2 0 0 89 4 448
2014 AS-01 47 37 10 2 4 0 0 84 6 131
2014 AS-02 44 46 5 4 1 0 0 90 5 110
2014 AS-03 59 36 1 1 3 0 0 94 4 70
2014 AS-04 56 34 8 0 2 0 0 90 2 50
2014 AS-05 44 51 5 0 0 0 0 95 0 39
2014 AS-06 52 39 6 3 0 0 0 91 3 33
2014 AS-07 67 25 8 0 0 0 0 92 0 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 31 8 7 3 0 0 82 10 492
2017 AS-01 51 34 7 6 2 0 0 85 8 136
2017 AS-02 59 25 7 7 2 1 0 85 8 131
2017 AS-03 49 23 13 8 6 1 0 73 14 87
2017 AS-04 43 37 8 8 4 0 0 81 12 53
2017 AS-05 44 31 9 9 7 0 0 75 16 43
2017 AS-06 44 50 3 3 0 0 0 94 3 32
2014 AS 47 31 9 8 4 0 1 79 12 449
2014 AS-01 48 30 10 5 4 1 2 80 9 131
2014 AS-02 46 32 9 9 4 0 0 78 13 110
2014 AS-03 48 24 14 8 4 0 1 73 13 71
2014 AS-04 44 34 8 10 2 2 0 80 12 50
2014 AS-05 46 41 5 3 3 0 3 89 5 39
2014 AS-06 52 30 6 9 3 0 0 82 12 33
2014 AS-07 50 25 0 8 17 0 0 75 25 12
2011 AS 43 35 8 9 5 0 0 78 14 571
2011 AS-01 45 33 9 8 4 0 1 79 12 177
2011 AS-02 44 35 10 5 6 0 0 79 10 145
2011 AS-03 47 27 7 14 5 1 0 74 19 86
2011 AS-04 31 38 9 14 8 0 0 69 22 65
2011 AS-05 51 38 3 5 0 0 3 92 6 37
2011 AS-06 36 45 7 9 2 0 0 82 11 44
2011 AS-07 25 50 8 17 0 0 0 75 17 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 26 12 9 7 1 9 68 18 493
2017 AS-01 34 22 13 8 6 1 15 67 17 136
2017 AS-02 39 23 13 8 7 1 9 69 17 132
2017 AS-03 25 38 5 10 11 1 9 71 24 87
2017 AS-04 40 21 13 11 9 2 4 64 22 53
2017 AS-05 35 30 12 9 9 2 2 68 20 43
2017 AS-06 34 31 16 6 3 0 10 72 10 32
2014 AS 39 20 12 7 8 1 12 68 18 449
2014 AS-01 36 14 16 5 11 2 15 61 19 131
2014 AS-02 40 24 14 9 5 2 6 70 15 110
2014 AS-03 37 25 7 6 8 0 17 75 17 71
2014 AS-04 38 24 8 12 12 2 4 66 26 50
2014 AS-05 49 26 3 8 3 0 13 85 12 39
2014 AS-06 52 15 21 3 6 0 3 69 9 33
2014 AS-07 25 8 0 0 25 0 42 57 43 12
2011 AS 31 25 9 11 11 2 11 64 25 570
2011 AS-01 33 22 12 6 11 2 15 66 20 177
2011 AS-02 28 27 10 14 7 3 10 64 25 145
2011 AS-03 33 20 11 12 13 2 9 60 28 85
2011 AS-04 26 29 11 14 14 0 6 59 30 65
2011 AS-05 35 30 0 19 8 0 8 71 29 37
2011 AS-06 34 32 7 11 14 0 2 67 26 44
2011 AS-07 33 17 0 17 17 0 17 60 40 12
2008 AS 39 21 10 11 10 1 7 66 23 490
2008 AS-01 32 19 14 13 10 2 10 58 26 130
2008 AS-02 45 22 14 6 10 0 4 69 17 137
2008 AS-03 43 16 7 10 14 3 7 65 27 70
2008 AS-04 50 23 3 12 5 0 7 79 18 60
2008 AS-05 43 25 4 18 0 7 4 76 20 28
2008 AS-06 32 27 11 14 14 0 3 61 28 37

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 41 11 8 6 0 0 75 13 494
2017 AS-01 34 38 10 9 8 0 1 73 16 137
2017 AS-02 33 36 17 11 4 0 0 69 14 132
2017 AS-03 30 40 11 8 11 0 0 70 19 87
2017 AS-04 32 43 17 4 4 0 0 76 7 53
2017 AS-05 38 53 2 5 2 0 0 91 7 43
2017 AS-06 41 56 0 3 0 0 0 97 3 32
2014 AS 34 44 12 6 4 0 0 78 10 449
2014 AS-01 29 45 15 7 4 0 0 74 11 131
2014 AS-02 31 48 12 5 4 0 0 79 9 110
2014 AS-03 38 38 13 7 4 0 0 76 11 71
2014 AS-04 42 36 12 4 6 0 0 78 10 50
2014 AS-05 36 51 10 0 3 0 0 87 3 39
2014 AS-06 48 39 3 9 0 0 0 88 9 33
2014 AS-07 25 50 0 8 17 0 0 75 25 12
2011 AS 33 40 13 9 5 0 0 74 14 571
2011 AS-01 27 45 14 9 6 0 0 71 15 177
2011 AS-02 37 39 13 7 5 0 0 75 12 145
2011 AS-03 38 31 13 9 8 0 0 70 17 86
2011 AS-04 29 40 17 14 0 0 0 69 14 65
2011 AS-05 41 38 11 5 3 0 3 81 8 37
2011 AS-06 39 43 7 7 5 0 0 82 11 44
2011 AS-07 33 58 0 8 0 0 0 92 8 12
2008 AS 40 40 9 8 4 0 0 79 12 486
2008 AS-01 31 42 11 10 5 0 0 73 16 128
2008 AS-02 42 38 7 7 6 0 0 80 13 137
2008 AS-03 39 39 11 6 6 0 0 77 11 70
2008 AS-04 42 39 10 7 2 0 0 81 8 59
2008 AS-05 39 50 0 11 0 0 0 89 11 28
2008 AS-06 67 19 8 6 0 0 0 86 6 36

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 37 11 10 7 1 0 71 18 494
2017 AS-01 32 41 11 8 7 0 1 74 16 137
2017 AS-02 36 33 15 9 8 1 0 69 17 132
2017 AS-03 36 33 6 15 9 1 0 70 25 87
2017 AS-04 28 34 15 15 6 2 0 63 22 53
2017 AS-05 40 32 7 7 12 2 0 74 19 43
2017 AS-06 34 50 6 9 0 0 0 84 9 32
2014 AS 32 36 14 12 5 0 0 69 17 449
2014 AS-01 37 28 19 12 5 0 0 65 16 131
2014 AS-02 30 41 14 9 5 0 0 71 14 110
2014 AS-03 27 49 10 8 6 0 0 76 14 71
2014 AS-04 44 22 6 20 4 2 2 69 25 50
2014 AS-05 28 41 10 15 3 0 3 71 18 39
2014 AS-06 27 33 24 12 3 0 0 61 15 33
2014 AS-07 25 42 0 17 17 0 0 67 33 12
2011 AS 29 35 15 13 8 0 0 64 21 571
2011 AS-01 31 30 16 18 5 1 0 61 23 177
2011 AS-02 28 39 15 10 8 1 0 67 17 145
2011 AS-03 29 38 9 15 8 0 0 67 24 85
2011 AS-04 23 38 14 14 11 0 0 62 25 65
2011 AS-05 32 27 27 5 8 0 0 59 14 37
2011 AS-06 31 33 18 11 7 0 0 64 18 45
2011 AS-07 25 50 17 8 0 0 0 75 8 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 41 15 10 4 0 0 71 14 494
2017 AS-01 34 38 20 5 4 0 0 71 9 137
2017 AS-02 30 43 14 11 2 0 0 73 14 132
2017 AS-03 31 34 11 11 12 0 0 65 23 87
2017 AS-04 21 38 21 19 0 2 0 60 19 53
2017 AS-05 26 53 9 9 2 0 0 79 12 43
2017 AS-06 31 56 3 3 6 0 0 87 9 32

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 39 9 6 3 1 0 82 9 493
2017 AS-01 43 36 9 6 5 2 0 80 11 137
2017 AS-02 40 40 13 5 2 0 0 80 7 131
2017 AS-03 38 40 7 10 3 1 0 79 14 87
2017 AS-04 34 47 7 8 0 4 0 84 8 53
2017 AS-05 47 42 5 2 5 0 0 88 7 43
2017 AS-06 59 31 9 0 0 0 0 91 0 32
2014 AS 45 39 11 2 2 0 0 84 4 449
2014 AS-01 45 38 14 2 1 0 0 83 3 131
2014 AS-02 39 37 17 4 2 0 1 77 5 110
2014 AS-03 47 48 3 0 3 0 0 94 3 71
2014 AS-04 48 38 6 4 2 2 0 88 6 50
2014 AS-05 46 44 8 3 0 0 0 90 3 39
2014 AS-06 55 27 15 3 0 0 0 82 3 33
2014 AS-07 50 33 0 0 17 0 0 83 17 12
2011 AS 44 39 11 5 2 0 0 83 7 571
2011 AS-01 41 42 11 3 2 1 0 84 6 177
2011 AS-02 43 36 14 5 2 0 0 79 7 145
2011 AS-03 45 38 9 5 2 1 0 83 7 85
2011 AS-04 40 40 12 6 2 0 0 80 8 65
2011 AS-05 41 51 5 0 3 0 0 92 3 37
2011 AS-06 53 27 9 11 0 0 0 80 11 45
2011 AS-07 58 42 0 0 0 0 0 100 0 12
2008 AS 49 37 9 3 2 0 0 86 5 489
2008 AS-01 42 41 11 4 2 2 0 84 5 130
2008 AS-02 51 32 11 4 1 0 0 83 6 137
2008 AS-03 53 33 9 1 4 0 0 86 6 70
2008 AS-04 47 42 7 3 2 0 0 88 5 60
2008 AS-05 46 43 4 7 0 0 0 89 7 28
2008 AS-06 67 31 0 3 0 0 0 97 3 36

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 37 12 9 7 0 0 72 16 493
2017 AS-01 35 39 11 8 6 0 1 75 14 137
2017 AS-02 35 34 15 8 7 1 0 69 15 131
2017 AS-03 30 34 11 14 10 0 0 64 24 87
2017 AS-04 32 40 15 9 4 0 0 72 13 53
2017 AS-05 40 37 12 9 2 0 0 77 12 43
2017 AS-06 37 47 6 3 6 0 0 84 9 32

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 56 28 11 3 2 0 0 85 5 491
2017 AS-01 56 24 14 1 4 0 1 81 5 134
2017 AS-02 54 27 14 4 0 1 0 82 4 132
2017 AS-03 56 25 10 5 4 0 0 81 8 87
2017 AS-04 53 30 13 4 0 0 0 83 4 53
2017 AS-05 51 46 0 0 2 0 0 98 2 43
2017 AS-06 72 25 3 0 0 0 0 97 0 32
2014 AS 65 24 8 1 2 0 0 89 3 449
2014 AS-01 69 21 6 2 2 0 0 91 3 131
2014 AS-02 59 25 12 2 3 0 0 84 5 110
2014 AS-03 73 17 6 1 3 0 0 90 4 71
2014 AS-04 66 24 10 0 0 0 0 90 0 50
2014 AS-05 56 38 0 3 3 0 0 95 5 39
2014 AS-06 70 24 6 0 0 0 0 94 0 33
2014 AS-07 58 33 8 0 0 0 0 92 0 12
2011 AS 60 28 8 2 1 0 0 89 3 572
2011 AS-01 56 32 8 2 1 1 0 89 3 177
2011 AS-02 61 26 9 2 1 0 0 88 3 145
2011 AS-03 62 30 3 2 2 0 0 92 5 86
2011 AS-04 60 26 14 0 0 0 0 86 0 65
2011 AS-05 65 30 3 0 0 0 3 97 0 37
2011 AS-06 67 18 11 2 2 0 0 84 4 45
2011 AS-07 58 33 8 0 0 0 0 92 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 40 10 10 4 0 0 77 14 491
2017 AS-01 31 37 14 10 5 0 1 70 16 135
2017 AS-02 39 36 9 13 3 1 0 75 16 132
2017 AS-03 34 44 7 8 7 0 0 78 15 87
2017 AS-04 35 42 15 8 0 0 0 77 8 52
2017 AS-05 51 37 5 5 2 0 0 88 7 43
2017 AS-06 34 56 3 6 0 0 0 91 6 32
2014 AS 32 42 11 11 3 0 0 75 14 449
2014 AS-01 29 40 12 14 4 0 2 70 18 131
2014 AS-02 29 43 14 11 2 1 0 73 13 110
2014 AS-03 30 51 8 6 6 0 0 80 11 71
2014 AS-04 42 34 10 12 0 2 0 78 12 50
2014 AS-05 31 49 13 8 0 0 0 79 8 39
2014 AS-06 42 42 3 12 0 0 0 85 12 33
2014 AS-07 42 42 0 8 8 0 0 83 17 12
2011 AS 37 37 12 8 5 1 0 74 13 572
2011 AS-01 34 34 14 10 6 1 1 70 16 177
2011 AS-02 41 33 11 7 8 1 0 74 15 145
2011 AS-03 35 42 13 7 3 0 0 77 10 86
2011 AS-04 34 37 17 9 3 0 0 71 12 65
2011 AS-05 35 49 5 5 3 3 0 86 8 37
2011 AS-06 40 40 7 4 9 0 0 80 13 45
2011 AS-07 42 42 17 0 0 0 0 83 0 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 34 11 7 3 0 1 79 11 491
2017 AS-01 41 32 16 7 3 0 1 73 10 135
2017 AS-02 47 27 11 12 2 0 2 75 14 131
2017 AS-03 41 41 7 3 7 0 0 83 10 87
2017 AS-04 42 38 11 9 0 0 0 79 9 53
2017 AS-05 52 37 7 2 2 0 0 88 5 43
2017 AS-06 50 41 3 3 3 0 0 91 6 32
2014 AS 40 37 14 6 2 0 1 77 8 449
2014 AS-01 34 35 18 9 2 0 2 71 11 131
2014 AS-02 37 38 16 5 2 0 1 76 7 110
2014 AS-03 42 34 14 3 7 0 0 76 10 71
2014 AS-04 52 32 8 4 2 2 0 86 6 50
2014 AS-05 38 44 15 3 0 0 0 82 3 39
2014 AS-06 52 39 3 6 0 0 0 91 6 33
2014 AS-07 42 50 0 0 8 0 0 92 8 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 36 11 8 3 0 1 77 12 489
2017 AS-01 42 36 12 8 2 0 1 78 10 134
2017 AS-02 44 30 13 10 2 0 2 75 12 131
2017 AS-03 34 37 14 8 7 0 0 71 15 87
2017 AS-04 36 40 11 7 6 0 0 76 13 53
2017 AS-05 46 40 9 2 2 0 0 86 5 42
2017 AS-06 31 53 0 12 3 0 0 84 16 32
2014 AS 41 38 10 7 4 0 0 79 11 449
2014 AS-01 37 36 13 7 6 1 0 74 13 131
2014 AS-02 41 41 6 7 4 1 0 83 11 110
2014 AS-03 42 40 8 4 6 0 0 82 10 71
2014 AS-04 50 24 18 8 0 0 0 74 8 50
2014 AS-05 38 51 5 3 3 0 0 90 5 39
2014 AS-06 52 30 6 12 0 0 0 82 12 33
2014 AS-07 25 67 0 0 8 0 0 92 8 12
2011 AS 39 42 9 7 3 0 0 82 10 571
2011 AS-01 39 43 8 8 2 0 1 82 10 177
2011 AS-02 37 46 8 4 4 1 0 84 8 145
2011 AS-03 36 42 6 12 5 0 0 78 16 86
2011 AS-04 47 33 14 3 3 0 0 80 6 64
2011 AS-05 32 49 11 5 3 0 0 81 8 37
2011 AS-06 42 33 11 11 2 0 0 76 13 45
2011 AS-07 50 42 8 0 0 0 0 92 0 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 33 13 6 4 0 0 77 11 491
2017 AS-01 43 32 13 8 3 1 1 76 11 135
2017 AS-02 44 28 15 7 5 1 0 72 12 131
2017 AS-03 37 37 14 3 9 0 0 73 13 87
2017 AS-04 41 30 17 10 2 0 0 71 12 53
2017 AS-05 49 37 7 5 2 0 0 86 7 43
2017 AS-06 53 41 6 0 0 0 0 94 0 32
2014 AS 44 35 12 6 2 0 0 79 8 449
2014 AS-01 42 37 14 5 2 0 0 79 8 131
2014 AS-02 40 37 13 6 5 0 0 76 11 110
2014 AS-03 47 31 13 10 0 0 0 77 10 71
2014 AS-04 50 32 12 6 0 0 0 82 6 50
2014 AS-05 49 38 8 5 0 0 0 87 5 39
2014 AS-06 55 30 9 6 0 0 0 85 6 33
2014 AS-07 25 67 0 0 8 0 0 92 8 12
2011 AS 41 39 9 6 4 0 0 81 10 571
2011 AS-01 36 43 11 5 4 1 0 80 9 177
2011 AS-02 43 39 8 5 5 0 0 82 10 145
2011 AS-03 43 35 10 3 8 0 0 78 12 86
2011 AS-04 38 35 12 12 2 0 0 74 14 65
2011 AS-05 54 30 5 8 0 0 3 86 8 37
2011 AS-06 43 43 9 2 2 0 0 86 5 44
2011 AS-07 50 42 0 8 0 0 0 92 8 12
2008 AS 45 39 8 5 3 0 0 84 8 489
2008 AS-01 40 38 9 8 4 1 0 78 12 130
2008 AS-02 47 36 7 6 4 1 0 84 10 137
2008 AS-03 43 40 10 3 4 0 0 83 7 70
2008 AS-04 45 47 5 3 0 0 0 92 3 60
2008 AS-05 43 46 7 4 0 0 0 89 4 28
2008 AS-06 72 19 8 0 0 0 0 92 0 36

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 36 14 6 5 0 0 74 12 494
2017 AS-01 50 34 7 4 3 1 1 85 7 137
2017 AS-02 40 38 14 3 5 0 0 78 8 132
2017 AS-03 29 44 14 3 10 0 0 72 14 87
2017 AS-04 34 36 15 15 0 0 0 70 15 53
2017 AS-05 21 26 28 14 9 2 0 47 24 43
2017 AS-06 34 31 19 12 3 0 0 66 16 32
2014 AS 39 31 19 6 5 0 0 71 10 449
2014 AS-01 57 25 13 3 2 0 0 82 5 131
2014 AS-02 34 33 19 8 4 1 1 69 12 110
2014 AS-03 31 34 20 7 6 1 1 67 13 71
2014 AS-04 32 42 22 2 2 0 0 74 4 50
2014 AS-05 28 36 26 5 5 0 0 64 10 39
2014 AS-06 30 27 27 9 6 0 0 58 15 33
2014 AS-07 8 33 8 8 42 0 0 42 50 12
2011 AS 36 34 19 7 4 0 0 70 11 571
2011 AS-01 51 31 10 3 3 1 0 83 7 177
2011 AS-02 34 37 21 8 0 0 0 72 8 145
2011 AS-03 32 35 20 7 6 0 0 67 13 85
2011 AS-04 29 40 18 8 5 0 0 69 12 65
2011 AS-05 32 8 35 16 8 0 0 41 24 37
2011 AS-06 16 49 20 11 4 0 0 64 16 45
2011 AS-07 8 25 50 17 0 0 0 33 17 12
2008 AS 27 34 23 10 6 0 0 61 16 490
2008 AS-01 42 28 16 8 7 0 0 69 15 130
2008 AS-02 26 34 26 12 3 0 0 60 15 137
2008 AS-03 20 36 24 10 10 0 0 56 20 70
2008 AS-04 17 45 22 12 5 0 0 62 17 60
2008 AS-05 21 39 32 7 0 0 0 61 7 28
2008 AS-06 11 41 27 8 14 0 0 51 22 37

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 28 32 18 7 1 4 26 41 490
2017 AS-01 7 20 31 23 11 1 7 37 29 136
2017 AS-02 9 28 39 15 7 0 2 23 38 130
2017 AS-03 16 27 24 21 7 0 6 29 45 87
2017 AS-04 10 40 27 13 2 0 8 17 54 52
2017 AS-05 14 42 28 12 2 3 0 14 57 43
2017 AS-06 16 22 44 16 0 0 3 16 39 32
2014 AS 10 27 36 16 6 1 3 23 39 447
2014 AS-01 8 19 37 18 11 2 5 31 28 131
2014 AS-02 13 30 35 12 4 2 5 17 46 109
2014 AS-03 11 28 35 17 4 1 3 22 41 71
2014 AS-04 6 29 43 18 2 0 2 21 35 49
2014 AS-05 8 28 44 10 10 0 0 21 36 39
2014 AS-06 9 39 30 21 0 0 0 21 48 33
2014 AS-07 25 33 25 8 8 0 0 17 58 12
2011 AS 12 31 31 18 6 0 3 24 44 572
2011 AS-01 10 24 29 23 9 0 6 34 36 177
2011 AS-02 9 30 32 17 7 1 5 25 42 145
2011 AS-03 16 27 28 20 6 0 3 27 45 86
2011 AS-04 14 35 32 17 2 0 0 18 49 65
2011 AS-05 8 38 43 11 0 0 0 11 46 37
2011 AS-06 13 51 29 4 2 0 0 7 64 45
2011 AS-07 17 42 33 8 0 0 0 8 58 12
2008 AS 11 28 34 19 6 0 2 25 40 488
2008 AS-01 12 23 32 22 9 0 2 32 36 129
2008 AS-02 12 34 34 12 7 0 1 19 46 137
2008 AS-03 10 31 33 23 0 0 3 24 43 70
2008 AS-04 17 17 32 28 5 2 0 34 34 60
2008 AS-05 11 32 36 18 4 0 0 21 43 28
2008 AS-06 8 31 25 22 8 3 3 32 41 36

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 19 27 21 14 4 6 39 30 489
2017 AS-01 9 13 23 22 19 7 7 48 26 137
2017 AS-02 11 13 29 22 15 4 6 41 27 129
2017 AS-03 10 27 25 20 10 1 7 32 40 87
2017 AS-04 6 25 38 10 10 4 8 22 35 52
2017 AS-05 2 24 31 28 7 5 3 38 29 42
2017 AS-06 6 25 28 22 13 0 6 37 33 32
2014 AS 7 17 31 23 15 4 4 41 25 448
2014 AS-01 5 14 35 20 15 5 7 40 21 131
2014 AS-02 6 16 28 26 15 3 5 44 25 109
2014 AS-03 10 8 38 21 14 6 3 38 20 71
2014 AS-04 6 28 22 28 8 4 4 39 37 50
2014 AS-05 3 18 36 18 21 5 0 41 22 39
2014 AS-06 6 27 24 27 15 0 0 42 33 33
2014 AS-07 17 17 25 17 25 0 0 42 33 12
2011 AS 10 14 27 28 13 2 6 45 26 571
2011 AS-01 8 12 21 30 16 3 9 52 23 177
2011 AS-02 13 15 27 26 11 0 8 41 30 144
2011 AS-03 7 19 23 33 14 2 2 49 27 86
2011 AS-04 6 11 38 23 15 2 5 41 18 65
2011 AS-05 16 5 35 32 5 3 3 40 23 37
2011 AS-06 9 20 36 24 11 0 0 36 29 45
2011 AS-07 25 25 25 17 8 0 0 25 50 12
2008 AS 8 14 28 29 17 2 3 48 23 487
2008 AS-01 10 11 22 29 22 2 4 54 22 129
2008 AS-02 7 15 29 29 16 3 1 47 22 137
2008 AS-03 10 17 32 30 4 1 4 37 29 69
2008 AS-04 12 12 30 27 17 2 2 45 24 60
2008 AS-05 4 18 36 25 18 0 0 43 21 28
2008 AS-06 3 11 19 31 25 3 8 63 16 36

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 28 30 11 9 1 5 21 47 491
2017 AS-01 14 22 26 17 11 4 7 31 40 137
2017 AS-02 13 29 29 9 13 1 6 23 46 129
2017 AS-03 13 28 35 15 7 0 3 23 42 87
2017 AS-04 19 38 38 2 2 0 2 4 58 53
2017 AS-05 26 28 30 7 7 2 0 14 55 43
2017 AS-06 25 31 28 6 3 0 6 10 60 32
2014 AS 19 26 31 11 7 2 4 19 48 448
2014 AS-01 14 27 29 14 11 2 3 26 43 131
2014 AS-02 12 27 39 7 5 4 6 13 43 109
2014 AS-03 21 23 34 9 8 1 4 18 46 71
2014 AS-04 30 20 28 12 4 2 4 17 53 50
2014 AS-05 13 36 26 18 5 3 0 24 50 39
2014 AS-06 30 33 21 9 6 0 0 15 64 33
2014 AS-07 42 8 42 0 8 0 0 8 50 12
2011 AS 19 28 27 15 5 1 5 21 50 572
2011 AS-01 15 24 25 19 9 2 6 30 42 177
2011 AS-02 19 29 26 14 5 0 8 20 52 145
2011 AS-03 15 27 35 15 3 1 3 20 44 86
2011 AS-04 23 25 31 14 3 3 2 18 50 65
2011 AS-05 19 32 41 5 3 0 0 8 51 37
2011 AS-06 33 40 16 9 2 0 0 11 73 45
2011 AS-07 17 58 17 8 0 0 0 8 75 12
2008 AS 15 20 35 18 9 0 2 28 36 488
2008 AS-01 14 19 33 20 11 1 3 32 34 129
2008 AS-02 13 20 38 17 10 0 1 27 34 137
2008 AS-03 17 26 34 13 7 0 3 21 44 70
2008 AS-04 18 15 27 27 10 0 3 38 34 60
2008 AS-05 15 33 26 15 11 0 0 26 48 27
2008 AS-06 16 24 46 5 5 0 3 11 42 37

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 22 29 21 11 1 3 33 37 488
2017 AS-01 6 17 26 27 16 1 7 47 25 137
2017 AS-02 11 18 32 21 15 0 3 37 30 127
2017 AS-03 17 26 29 21 6 1 0 27 44 87
2017 AS-04 10 39 27 13 10 0 2 23 49 52
2017 AS-05 26 23 33 16 2 0 0 18 49 43
2017 AS-06 28 22 28 19 0 0 3 19 52 32
2014 AS 15 20 32 18 10 1 2 29 37 445
2014 AS-01 11 17 29 20 16 2 5 39 30 129
2014 AS-02 12 10 40 24 11 1 2 36 23 108
2014 AS-03 13 24 34 18 6 1 4 25 39 71
2014 AS-04 18 28 26 18 6 4 0 25 48 50
2014 AS-05 18 38 33 5 5 0 0 10 56 39
2014 AS-06 27 24 27 15 6 0 0 21 52 33
2014 AS-07 42 33 25 0 0 0 0 0 75 12
2011 AS 13 20 34 19 10 0 4 30 34 568
2011 AS-01 9 16 31 24 14 1 6 41 26 176
2011 AS-02 8 20 36 19 12 0 6 33 30 143
2011 AS-03 14 20 41 16 6 0 2 23 35 85
2011 AS-04 17 25 29 20 8 0 2 28 42 65
2011 AS-05 11 38 35 14 3 0 0 16 49 37
2011 AS-06 27 22 36 13 2 0 0 16 49 45
2011 AS-07 33 8 50 8 0 0 0 8 42 12
2008 AS 9 22 33 23 11 0 1 35 32 487
2008 AS-01 9 17 24 31 17 0 2 49 26 128
2008 AS-02 7 24 36 19 12 0 1 31 32 136
2008 AS-03 11 20 33 29 6 0 1 35 32 70
2008 AS-04 10 23 35 23 8 0 0 32 33 60
2008 AS-05 14 25 25 25 11 0 0 36 39 28
2008 AS-06 14 30 41 11 5 0 0 16 43 37

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 27 24 18 9 1 5 29 46 488
2017 AS-01 10 26 19 19 14 3 8 37 41 136
2017 AS-02 15 21 25 22 10 0 7 34 39 128
2017 AS-03 20 31 23 17 5 2 2 23 53 87
2017 AS-04 15 35 29 10 8 0 4 18 52 52
2017 AS-05 23 25 31 14 5 3 0 19 50 43
2017 AS-06 25 28 25 16 3 0 3 19 55 32
2014 AS 19 23 28 14 10 1 5 26 44 446
2014 AS-01 14 17 35 12 13 1 8 28 34 130
2014 AS-02 20 20 27 15 11 3 5 28 43 109
2014 AS-03 20 24 23 13 17 0 3 31 46 70
2014 AS-04 24 20 30 14 4 4 4 20 48 50
2014 AS-05 10 41 28 13 5 0 3 18 53 39
2014 AS-06 27 33 9 27 3 0 0 30 61 33
2014 AS-07 33 25 33 0 0 0 8 0 64 12
2011 AS 17 21 31 16 8 1 6 26 41 571
2011 AS-01 11 18 25 21 13 2 10 38 33 177
2011 AS-02 12 20 37 16 7 0 8 25 35 144
2011 AS-03 22 20 35 14 6 0 3 20 43 86
2011 AS-04 20 22 34 15 6 2 2 22 43 65
2011 AS-05 22 22 35 14 5 3 0 19 44 37
2011 AS-06 31 31 24 7 4 0 2 11 64 45
2011 AS-07 42 33 25 0 0 0 0 0 75 12
2008 AS 14 22 31 19 11 1 2 31 37 488
2008 AS-01 11 19 24 23 18 2 3 43 31 129
2008 AS-02 12 23 30 23 12 0 0 35 35 137
2008 AS-03 16 24 39 16 4 0 1 20 41 70
2008 AS-04 18 20 33 18 7 2 2 26 40 60
2008 AS-05 15 30 33 7 11 0 4 19 46 27
2008 AS-06 14 30 30 14 5 3 5 21 47 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 23 24 17 11 5 6 32 40 490
2017 AS-01 11 18 19 18 12 13 9 39 38 136
2017 AS-02 12 21 27 22 10 2 5 35 36 130
2017 AS-03 23 25 24 9 11 1 6 22 52 87
2017 AS-04 10 27 33 12 13 0 6 27 39 52
2017 AS-05 12 25 28 14 12 7 2 28 41 43
2017 AS-06 6 34 25 28 3 0 3 32 42 32
2014 AS 10 17 27 23 13 4 6 40 30 448
2014 AS-01 9 18 25 17 18 6 8 40 31 130
2014 AS-02 13 15 25 26 9 4 9 40 32 110
2014 AS-03 10 17 34 18 15 3 3 36 28 71
2014 AS-04 8 18 28 32 4 4 6 40 29 50
2014 AS-05 5 15 31 33 15 0 0 49 21 39
2014 AS-06 0 18 33 21 12 9 6 39 21 33
2014 AS-07 33 8 17 25 8 0 8 36 45 12
2011 AS 12 19 27 22 13 2 6 37 33 572
2011 AS-01 11 18 21 19 17 3 11 42 34 177
2011 AS-02 13 17 31 21 10 1 7 34 32 145
2011 AS-03 10 22 26 17 17 3 3 38 35 86
2011 AS-04 9 25 25 26 9 3 3 38 36 65
2011 AS-05 16 11 35 30 5 0 3 36 28 37
2011 AS-06 11 13 40 29 4 0 2 34 25 45
2011 AS-07 17 33 25 8 17 0 0 25 50 12
2008 AS 13 23 26 18 11 3 5 32 39 487
2008 AS-01 18 15 27 20 13 3 5 36 36 128
2008 AS-02 11 24 28 15 14 1 7 31 38 137
2008 AS-03 19 29 21 23 7 0 1 30 48 70
2008 AS-04 12 27 18 22 12 5 5 37 43 60
2008 AS-05 7 32 21 11 14 7 7 29 46 28
2008 AS-06 5 19 38 14 8 8 8 26 29 37

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 27 29 15 7 4 4 25 44 493
2017 AS-01 13 24 25 15 12 7 6 30 42 137
2017 AS-02 13 23 31 18 9 3 3 29 38 132
2017 AS-03 13 33 28 13 5 5 5 19 50 86
2017 AS-04 17 26 38 11 4 0 4 16 45 53
2017 AS-05 17 28 28 21 2 5 0 24 47 43
2017 AS-06 16 34 34 12 3 0 0 16 50 32
2014 AS 14 25 35 12 7 2 4 21 42 448
2014 AS-01 12 23 29 15 14 2 5 31 38 131
2014 AS-02 14 20 42 14 4 2 5 19 36 109
2014 AS-03 10 25 44 6 10 4 1 16 37 71
2014 AS-04 18 24 32 20 2 2 2 23 44 50
2014 AS-05 8 33 38 13 5 0 3 18 42 39
2014 AS-06 24 36 24 6 3 0 6 10 65 33
2014 AS-07 25 42 33 0 0 0 0 0 67 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 16 6 4 2 0 2 88 6 494
2017 AS-01 64 17 7 7 2 2 3 85 9 137
2017 AS-02 76 13 5 3 2 0 2 90 5 132
2017 AS-03 70 17 5 5 3 0 0 87 8 87
2017 AS-04 66 13 9 4 2 0 6 84 6 53
2017 AS-05 72 21 5 0 2 0 0 93 2 43
2017 AS-06 69 22 3 0 6 0 0 91 6 32
2014 AS 69 18 5 4 2 0 1 89 6 446
2014 AS-01 67 17 4 5 4 1 2 87 9 131
2014 AS-02 71 16 8 4 0 0 1 88 4 108
2014 AS-03 75 14 3 4 3 1 0 90 7 71
2014 AS-04 63 24 4 2 2 0 4 91 4 49
2014 AS-05 64 31 3 3 0 0 0 95 3 39
2014 AS-06 73 12 12 3 0 0 0 85 3 33
2014 AS-07 67 17 0 8 8 0 0 83 17 12
2011 AS 67 19 5 4 3 0 2 88 7 571
2011 AS-01 67 17 6 3 3 0 5 88 7 177
2011 AS-02 67 22 4 4 1 0 1 90 6 145
2011 AS-03 65 22 5 2 3 0 2 89 6 86
2011 AS-04 70 17 3 5 5 0 0 88 9 64
2011 AS-05 59 16 11 11 0 0 3 78 11 37
2011 AS-06 76 13 2 7 2 0 0 89 9 45
2011 AS-07 67 17 17 0 0 0 0 83 0 12
2008 AS 64 17 5 4 4 1 5 86 9 490
2008 AS-01 62 18 5 2 3 1 9 89 6 130
2008 AS-02 59 22 5 3 6 1 4 85 9 137
2008 AS-03 61 14 9 7 7 0 1 77 14 70
2008 AS-04 65 13 3 7 5 0 7 84 13 60
2008 AS-05 71 21 0 7 0 0 0 93 7 28
2008 AS-06 84 8 5 3 0 0 0 92 3 37

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 33 16 7 7 6 5 66 16 494
2017 AS-01 33 25 14 8 7 8 4 66 18 137
2017 AS-02 30 32 16 7 7 4 5 68 15 132
2017 AS-03 17 34 18 9 14 2 5 55 25 87
2017 AS-04 15 49 11 6 6 9 4 74 13 53
2017 AS-05 21 30 21 9 0 9 9 62 11 43
2017 AS-06 31 53 9 3 3 0 0 84 6 32
2014 AS 31 29 15 9 8 5 2 65 18 449
2014 AS-01 32 20 17 9 11 9 1 58 23 131
2014 AS-02 33 30 20 8 3 5 2 67 12 110
2014 AS-03 25 44 8 8 11 1 1 71 20 71
2014 AS-04 34 20 10 12 16 4 4 59 30 50
2014 AS-05 28 33 18 5 3 5 8 71 9 39
2014 AS-06 39 39 9 9 3 0 0 79 12 33
2014 AS-07 33 33 25 8 0 0 0 67 8 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 31 10 6 6 1 0 78 12 493
2017 AS-01 50 26 9 7 7 1 0 77 14 137
2017 AS-02 46 27 12 7 5 2 0 75 12 132
2017 AS-03 39 33 10 6 10 1 0 73 16 87
2017 AS-04 42 36 11 6 6 0 0 77 11 53
2017 AS-05 53 35 5 2 2 2 0 91 5 43
2017 AS-06 45 45 3 7 0 0 0 90 7 31
2014 AS 46 28 10 8 7 1 0 75 15 449
2014 AS-01 42 24 9 9 13 3 0 68 23 131
2014 AS-02 45 31 14 8 2 0 1 76 10 110
2014 AS-03 42 41 1 7 8 0 0 83 15 71
2014 AS-04 44 28 8 10 8 2 0 73 18 50
2014 AS-05 64 18 13 3 3 0 0 82 5 39
2014 AS-06 64 18 9 9 0 0 0 82 9 33
2014 AS-07 42 42 8 8 0 0 0 83 8 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 35 13 9 6 2 1 71 16 492
2017 AS-01 39 23 15 10 10 1 1 63 21 137
2017 AS-02 34 38 16 5 5 1 1 73 11 131
2017 AS-03 25 40 12 13 7 2 1 68 20 87
2017 AS-04 34 32 9 13 4 6 2 72 18 53
2017 AS-05 39 42 5 12 0 2 0 83 12 42
2017 AS-06 37 53 6 3 0 0 0 91 3 32
2014 AS 34 36 11 11 4 2 1 73 16 449
2014 AS-01 35 27 13 12 6 5 1 67 19 131
2014 AS-02 35 38 11 11 3 1 1 75 14 110
2014 AS-03 25 49 8 10 4 1 1 77 14 71
2014 AS-04 32 36 4 16 10 0 2 69 27 50
2014 AS-05 36 44 10 5 3 0 3 82 8 39
2014 AS-06 42 27 15 12 0 3 0 72 13 33
2014 AS-07 58 25 8 8 0 0 0 83 8 12
2011 AS 32 36 11 11 8 2 1 70 19 571
2011 AS-01 35 34 8 13 7 3 0 71 20 177
2011 AS-02 26 38 18 8 9 1 1 64 17 145
2011 AS-03 26 38 14 14 7 1 0 65 21 86
2011 AS-04 40 28 5 6 17 3 2 71 24 65
2011 AS-05 24 49 14 11 3 0 0 73 14 37
2011 AS-06 41 30 7 11 9 0 2 72 21 44
2011 AS-07 42 58 0 0 0 0 0 100 0 12
2008 AS 33 39 9 10 7 2 0 73 17 488
2008 AS-01 30 33 12 13 8 4 0 66 22 129
2008 AS-02 28 39 9 12 11 1 0 67 23 137
2008 AS-03 31 37 10 13 6 1 1 71 19 70
2008 AS-04 42 40 5 7 5 2 0 83 12 60
2008 AS-05 36 39 11 0 4 7 4 84 4 28
2008 AS-06 49 43 3 3 3 0 0 92 5 37

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 29 12 9 8 7 2 68 19 491
2017 AS-01 32 22 14 9 13 8 2 61 24 136
2017 AS-02 30 29 14 9 6 10 2 67 17 130
2017 AS-03 26 36 9 14 9 3 2 66 24 87
2017 AS-04 36 32 13 6 6 6 2 74 12 53
2017 AS-05 47 30 7 12 2 2 0 79 14 43
2017 AS-06 50 28 6 6 6 3 0 81 13 32
2014 AS 38 23 15 11 6 5 2 66 19 449
2014 AS-01 32 20 14 15 11 8 0 56 28 131
2014 AS-02 41 24 17 7 4 7 1 70 12 110
2014 AS-03 40 23 14 8 11 3 1 65 21 71
2014 AS-04 38 22 18 14 2 2 4 64 17 50
2014 AS-05 36 41 10 5 0 3 5 83 6 39
2014 AS-06 42 21 12 18 0 3 3 68 19 33
2014 AS-07 67 17 8 8 0 0 0 83 8 12
2011 AS 34 26 14 10 10 5 1 64 21 570
2011 AS-01 28 28 13 14 10 7 1 61 25 177
2011 AS-02 28 32 19 7 11 2 1 62 19 144
2011 AS-03 43 22 8 14 8 3 1 68 23 86
2011 AS-04 32 22 18 5 11 12 0 61 18 65
2011 AS-05 35 27 16 5 14 3 0 64 19 37
2011 AS-06 43 18 11 14 11 0 2 63 26 44
2011 AS-07 67 25 8 0 0 0 0 92 0 12
2008 AS 35 28 10 11 11 5 0 67 23 489
2008 AS-01 28 28 10 12 14 8 0 61 28 130
2008 AS-02 31 28 13 12 12 3 1 61 25 137
2008 AS-03 34 24 16 11 9 4 1 62 21 70
2008 AS-04 47 27 2 13 7 5 0 77 21 60
2008 AS-05 46 32 0 7 7 7 0 85 15 28
2008 AS-06 46 32 14 3 3 3 0 81 6 37

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 21 16 15 10 18 3 48 31 492
2017 AS-01 22 13 16 10 12 24 3 48 30 137
2017 AS-02 16 27 19 14 5 16 3 53 24 131
2017 AS-03 12 21 16 21 14 15 2 39 42 87
2017 AS-04 13 19 13 14 15 19 6 43 39 52
2017 AS-05 9 25 14 23 5 21 2 45 36 43
2017 AS-06 28 28 12 13 6 9 3 64 22 32
2014 AS 15 26 18 14 12 12 4 48 31 449
2014 AS-01 18 20 18 11 14 14 5 47 31 131
2014 AS-02 8 33 19 14 10 14 2 49 28 110
2014 AS-03 17 21 16 23 14 8 1 42 41 71
2014 AS-04 10 30 12 16 16 12 4 48 38 50
2014 AS-05 15 28 18 8 8 13 10 57 20 39
2014 AS-06 24 27 24 9 9 3 3 55 19 33
2014 AS-07 25 42 17 8 8 0 0 67 17 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 33 7 7 3 1 0 83 10 492
2017 AS-01 48 34 5 10 3 1 0 82 13 136
2017 AS-02 53 30 8 5 4 1 0 83 9 131
2017 AS-03 39 39 6 9 6 1 0 79 15 87
2017 AS-04 58 29 6 6 2 0 0 87 8 53
2017 AS-05 52 37 7 5 0 0 0 88 5 43
2017 AS-06 53 28 12 6 0 0 0 81 6 32
2014 AS 43 39 9 6 3 0 0 82 9 448
2014 AS-01 43 32 12 6 6 1 0 75 12 130
2014 AS-02 48 38 6 5 4 0 0 86 8 110
2014 AS-03 38 40 13 8 1 0 0 77 10 71
2014 AS-04 42 38 14 4 2 0 0 80 6 50
2014 AS-05 33 62 0 5 0 0 0 95 5 39
2014 AS-06 45 42 9 3 0 0 0 88 3 33
2014 AS-07 58 42 0 0 0 0 0 100 0 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 31 10 7 3 0 2 79 10 494
2017 AS-01 47 35 7 4 4 0 2 84 8 137
2017 AS-02 52 25 9 8 5 0 1 78 13 132
2017 AS-03 37 29 17 13 4 0 1 66 16 87
2017 AS-04 53 28 6 6 4 0 4 84 10 53
2017 AS-05 52 32 9 7 0 0 0 84 7 43
2017 AS-06 47 41 6 3 0 0 3 90 3 32
2014 AS 46 30 11 7 5 1 1 77 12 449
2014 AS-01 48 25 12 9 4 1 1 74 14 131
2014 AS-02 42 36 11 4 5 3 1 80 8 110
2014 AS-03 40 35 15 4 6 0 0 75 10 71
2014 AS-04 48 32 10 4 4 0 2 82 8 50
2014 AS-05 54 26 5 15 0 0 0 79 15 39
2014 AS-06 55 21 12 6 6 0 0 76 12 33
2014 AS-07 42 25 8 8 17 0 0 67 25 12
2011 AS 41 31 12 10 6 1 0 72 16 570
2011 AS-01 45 23 13 12 7 1 1 68 19 177
2011 AS-02 36 34 15 10 4 0 0 70 14 145
2011 AS-03 38 36 9 9 6 1 0 75 15 86
2011 AS-04 43 35 9 6 6 0 0 78 12 65
2011 AS-05 36 39 8 17 0 0 0 75 17 36
2011 AS-06 45 27 9 7 7 2 2 76 14 44
2011 AS-07 50 33 17 0 0 0 0 83 0 12
2008 AS 34 36 10 11 7 1 0 72 18 488
2008 AS-01 32 33 10 12 9 3 1 67 22 130
2008 AS-02 36 43 7 7 7 1 0 79 13 137
2008 AS-03 33 24 14 20 6 1 1 59 26 70
2008 AS-04 41 29 14 12 5 0 0 69 17 59
2008 AS-05 32 43 11 11 4 0 0 75 14 28
2008 AS-06 46 43 3 0 8 0 0 89 8 37

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 28 9 7 3 2 1 81 10 494
2017 AS-01 53 29 4 5 4 4 1 86 9 137
2017 AS-02 51 24 11 7 3 2 2 78 10 132
2017 AS-03 41 32 13 9 2 2 0 75 12 87
2017 AS-04 51 30 4 11 2 2 0 83 13 53
2017 AS-05 53 25 12 7 2 0 0 79 10 43
2017 AS-06 50 31 12 0 0 0 6 87 0 32
2014 AS 49 26 12 7 4 2 0 77 11 449
2014 AS-01 48 22 16 5 8 1 0 71 13 131
2014 AS-02 44 33 10 5 3 5 1 81 9 110
2014 AS-03 45 32 10 7 6 0 0 77 13 71
2014 AS-04 52 28 6 10 0 2 2 83 10 50
2014 AS-05 64 15 15 5 0 0 0 79 5 39
2014 AS-06 61 15 9 15 0 0 0 76 15 33
2014 AS-07 50 25 17 0 8 0 0 75 8 12
2011 AS 40 29 13 8 7 2 1 71 16 570
2011 AS-01 44 25 14 6 8 2 1 71 15 177
2011 AS-02 31 34 15 12 6 1 1 66 18 145
2011 AS-03 42 34 7 9 7 1 0 76 16 86
2011 AS-04 40 25 11 11 9 3 2 68 21 65
2011 AS-05 39 28 17 6 8 3 0 69 14 36
2011 AS-06 43 32 11 0 7 5 2 80 7 44
2011 AS-07 50 33 17 0 0 0 0 83 0 12
2008 AS 40 32 12 6 7 2 1 74 14 487
2008 AS-01 35 32 15 6 8 4 1 69 15 130
2008 AS-02 39 36 9 7 7 1 1 77 14 136
2008 AS-03 39 36 11 6 7 1 0 75 13 70
2008 AS-04 44 31 8 5 8 3 0 77 14 59
2008 AS-05 57 18 11 4 7 4 0 78 11 28
2008 AS-06 51 27 8 8 0 5 0 83 9 37

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 31 9 7 4 1 1 80 11 494
2017 AS-01 53 29 10 4 3 0 1 83 7 137
2017 AS-02 45 27 11 10 4 2 1 75 14 132
2017 AS-03 39 38 8 6 8 1 0 78 14 87
2017 AS-04 49 34 4 9 2 0 2 85 11 53
2017 AS-05 54 27 9 9 0 0 0 81 9 43
2017 AS-06 44 41 9 0 3 0 3 87 3 32
2014 AS 47 29 11 8 4 1 0 76 12 448
2014 AS-01 42 28 14 9 5 2 0 71 14 131
2014 AS-02 53 25 13 5 3 1 0 79 8 109
2014 AS-03 40 37 8 7 8 0 0 76 15 71
2014 AS-04 56 22 8 10 2 0 2 80 12 50
2014 AS-05 49 38 5 8 0 0 0 87 8 39
2014 AS-06 48 27 12 3 9 0 0 76 12 33
2014 AS-07 42 33 8 8 8 0 0 75 17 12
2011 AS 39 32 11 11 7 0 0 71 18 570
2011 AS-01 41 28 12 9 9 1 1 70 18 177
2011 AS-02 30 37 12 13 8 0 0 67 21 145
2011 AS-03 44 28 12 9 7 0 0 72 16 86
2011 AS-04 48 23 6 18 5 0 0 71 23 65
2011 AS-05 42 42 8 6 3 0 0 83 8 36
2011 AS-06 41 30 9 7 11 0 2 72 19 44
2011 AS-07 42 58 0 0 0 0 0 100 0 12
2008 AS 36 35 10 10 8 1 0 72 18 488
2008 AS-01 30 35 15 12 7 1 1 66 20 130
2008 AS-02 35 40 9 7 7 1 1 77 14 137
2008 AS-03 37 27 10 17 9 0 0 64 26 70
2008 AS-04 44 36 8 5 7 0 0 80 12 59
2008 AS-05 43 36 0 11 11 0 0 79 21 28
2008 AS-06 49 30 3 8 11 0 0 78 19 37

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 79 14 3 1 1 0 2 95 2 490
2017 AS-01 82 13 2 0 1 0 2 97 1 137
2017 AS-02 81 13 2 2 1 0 2 95 3 129
2017 AS-03 75 18 2 1 3 0 0 93 5 86
2017 AS-04 75 10 7 2 2 0 4 88 4 53
2017 AS-05 77 16 7 0 0 0 0 93 0 43
2017 AS-06 78 16 3 0 0 0 3 97 0 32
2014 AS 78 14 3 2 1 0 2 93 3 449
2014 AS-01 79 13 2 1 1 1 2 95 2 131
2014 AS-02 79 13 3 4 1 0 1 93 5 110
2014 AS-03 76 11 4 4 1 0 3 90 6 71
2014 AS-04 74 14 2 2 4 0 4 92 6 50
2014 AS-05 77 18 5 0 0 0 0 95 0 39
2014 AS-06 82 15 3 0 0 0 0 97 0 33
2014 AS-07 75 17 8 0 0 0 0 92 0 12
2011 AS 76 13 3 3 2 0 2 92 5 570
2011 AS-01 78 11 3 2 1 1 4 93 4 177
2011 AS-02 72 19 1 2 3 0 2 93 6 145
2011 AS-03 77 14 5 1 2 0 1 92 4 86
2011 AS-04 77 8 6 8 2 0 0 85 9 65
2011 AS-05 72 19 0 6 0 0 3 94 6 36
2011 AS-06 89 7 0 0 2 0 2 98 2 44
2011 AS-07 83 8 0 8 0 0 0 92 8 12
2008 AS 77 10 3 3 3 0 3 90 7 487
2008 AS-01 77 11 4 2 1 0 6 93 2 129
2008 AS-02 74 14 1 4 4 1 2 90 8 137
2008 AS-03 80 7 3 4 4 0 1 88 9 70
2008 AS-04 82 3 2 3 5 0 5 89 9 60
2008 AS-05 79 11 0 7 4 0 0 89 11 28
2008 AS-06 86 5 5 3 0 0 0 92 3 37

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 22 5 3 4 4 4 86 8 494
2017 AS-01 52 25 4 1 4 5 9 89 6 137
2017 AS-02 62 19 6 5 4 2 2 84 9 132
2017 AS-03 54 22 9 2 6 3 3 82 9 87
2017 AS-04 60 11 2 7 12 6 2 77 21 53
2017 AS-05 52 30 7 5 0 4 2 88 5 43
2017 AS-06 56 40 0 0 0 0 3 100 0 32
2014 AS 47 21 11 6 6 5 5 75 13 449
2014 AS-01 49 18 14 5 5 4 6 74 11 131
2014 AS-02 38 27 10 5 4 8 7 77 11 110
2014 AS-03 51 21 11 3 8 1 4 76 12 71
2014 AS-04 46 14 12 4 14 8 2 67 20 50
2014 AS-05 46 28 5 13 3 0 5 78 16 39
2014 AS-06 58 15 6 9 6 3 3 77 16 33
2014 AS-07 58 17 8 0 8 0 8 82 9 12
2011 AS 44 24 9 9 10 2 3 71 20 572
2011 AS-01 44 28 7 9 7 2 3 75 17 177
2011 AS-02 41 24 12 8 10 2 3 68 19 145
2011 AS-03 47 20 8 7 15 2 1 69 23 86
2011 AS-04 43 22 5 9 18 0 3 67 29 65
2011 AS-05 51 19 8 8 5 3 5 76 15 37
2011 AS-06 51 16 11 11 7 2 2 70 19 45
2011 AS-07 25 42 8 8 8 0 8 73 18 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 23 8 3 3 0 1 85 7 492
2017 AS-01 65 22 6 4 2