2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 41 5 6 3 0 0 85 9 494
2017 AS-01 41 48 4 5 2 0 0 89 7 137
2017 AS-02 50 33 6 8 4 0 0 83 11 132
2017 AS-03 50 32 7 5 6 0 0 83 10 87
2017 AS-04 38 44 7 9 2 0 0 81 11 53
2017 AS-05 42 46 5 4 3 0 0 88 7 43
2017 AS-06 38 50 3 6 3 0 0 88 9 32
2014 AS 53 38 3 4 2 0 0 91 6 448
2014 AS-01 56 35 3 5 1 0 0 91 5 130
2014 AS-02 54 39 1 4 2 0 0 93 6 110
2014 AS-03 55 35 6 4 0 0 0 90 4 71
2014 AS-04 46 42 4 2 4 2 0 90 6 50
2014 AS-05 46 38 3 8 5 0 0 85 13 39
2014 AS-06 45 45 6 3 0 0 0 91 3 33
2014 AS-07 75 8 0 8 8 0 0 83 17 12
2011 AS 55 37 4 3 1 0 0 92 5 569
2011 AS-01 56 36 3 3 1 0 0 93 4 177
2011 AS-02 57 39 2 3 0 0 0 95 3 145
2011 AS-03 50 38 6 3 2 0 0 88 6 86
2011 AS-04 55 34 3 6 2 0 0 89 8 65
2011 AS-05 54 32 8 3 3 0 0 86 5 37
2011 AS-06 53 37 2 0 7 0 0 91 7 43
2011 AS-07 50 50 0 0 0 0 0 100 0 12
2008 AS 57 36 2 5 1 0 0 92 6 490
2008 AS-01 54 35 5 5 1 0 0 89 6 130
2008 AS-02 59 34 2 4 0 0 0 93 4 137
2008 AS-03 56 37 0 6 1 0 0 93 7 70
2008 AS-04 57 37 2 5 0 0 0 93 5 60
2008 AS-05 61 29 0 7 4 0 0 89 11 28
2008 AS-06 68 30 3 0 0 0 0 97 0 37

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 69 23 3 3 1 0 0 93 4 492
2017 AS-01 64 26 5 1 1 1 1 92 3 137
2017 AS-02 76 17 4 2 2 0 0 93 3 132
2017 AS-03 64 27 1 8 0 0 0 91 8 87
2017 AS-04 75 17 4 0 4 0 0 92 4 52
2017 AS-05 65 33 0 2 0 0 0 98 2 43
2017 AS-06 72 19 6 3 0 0 0 91 3 32
2014 AS 78 17 3 1 1 0 1 96 2 448
2014 AS-01 75 18 2 0 2 0 2 95 2 130
2014 AS-02 81 16 1 2 0 0 0 97 2 110
2014 AS-03 83 14 3 0 0 0 0 97 0 71
2014 AS-04 80 16 2 2 0 0 0 96 2 50
2014 AS-05 69 23 8 0 0 0 0 92 0 39
2014 AS-06 76 18 3 0 3 0 0 94 3 33
2014 AS-07 92 0 0 0 8 0 0 92 8 12
2011 AS 75 19 3 1 1 0 1 95 2 570
2011 AS-01 77 17 1 2 2 1 1 95 3 177
2011 AS-02 70 26 1 1 0 1 1 98 1 145
2011 AS-03 76 16 7 1 0 0 0 92 1 86
2011 AS-04 82 14 3 2 0 0 0 95 2 65
2011 AS-05 78 19 3 0 0 0 0 97 0 37
2011 AS-06 75 16 5 5 0 0 0 91 5 44
2011 AS-07 75 25 0 0 0 0 0 100 0 12
2008 AS 76 17 3 2 1 1 0 95 2 489
2008 AS-01 76 19 3 1 0 0 1 96 1 129
2008 AS-02 70 23 3 2 0 1 0 95 2 137
2008 AS-03 80 13 1 3 3 0 0 93 6 70
2008 AS-04 75 17 5 2 2 0 0 92 3 60
2008 AS-05 93 7 0 0 0 0 0 100 0 28
2008 AS-06 86 8 5 0 0 0 0 95 0 37

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 62 21 7 7 1 1 1 84 9 493
2017 AS-01 58 25 7 7 2 1 2 85 8 137
2017 AS-02 70 17 6 5 2 1 0 88 6 131
2017 AS-03 62 16 9 10 1 1 0 79 12 87
2017 AS-04 62 17 4 13 2 0 2 81 15 53
2017 AS-05 58 23 9 9 0 0 0 82 9 43
2017 AS-06 47 38 9 6 0 0 0 84 6 32
2014 AS 59 25 6 6 3 0 2 85 9 448
2014 AS-01 59 20 8 7 4 0 2 81 11 130
2014 AS-02 62 25 4 5 4 0 1 88 8 110
2014 AS-03 63 23 8 3 1 0 1 87 4 71
2014 AS-04 52 32 4 6 2 0 4 88 8 50
2014 AS-05 54 23 5 13 5 0 0 77 18 39
2014 AS-06 58 30 3 9 0 0 0 88 9 33
2014 AS-07 58 33 0 0 8 0 0 92 8 12
2011 AS 60 22 7 6 4 0 1 83 10 570
2011 AS-01 65 14 7 8 6 0 1 80 14 177
2011 AS-02 57 27 7 5 3 0 1 85 8 145
2011 AS-03 57 27 7 5 3 0 1 85 8 86
2011 AS-04 54 28 5 9 3 0 2 83 13 65
2011 AS-05 65 16 11 5 3 0 0 81 8 37
2011 AS-06 61 25 7 2 5 0 0 86 7 44
2011 AS-07 67 25 0 8 0 0 0 92 8 12
2008 AS 57 24 6 8 4 0 1 82 12 489
2008 AS-01 58 26 8 5 2 0 2 85 7 129
2008 AS-02 51 27 6 9 6 0 1 79 15 137
2008 AS-03 61 19 6 7 7 0 0 80 14 70
2008 AS-04 57 20 3 12 7 0 2 78 19 60
2008 AS-05 54 25 4 14 4 0 0 79 18 28
2008 AS-06 62 27 3 8 0 0 0 89 8 37

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 37 5 7 4 0 0 83 12 492
2017 AS-01 43 41 4 7 5 0 0 84 12 137
2017 AS-02 53 29 6 10 2 0 0 82 12 132
2017 AS-03 43 37 5 7 8 0 0 80 15 86
2017 AS-04 39 42 8 6 6 0 0 81 11 53
2017 AS-05 52 44 0 2 2 0 0 95 5 43
2017 AS-06 48 32 10 7 3 0 0 81 10 31
2014 AS 51 33 6 5 4 0 0 84 10 448
2014 AS-01 54 28 8 6 5 0 0 82 10 130
2014 AS-02 47 41 4 4 5 0 0 88 8 110
2014 AS-03 62 31 4 1 1 0 0 93 3 71
2014 AS-04 50 32 10 4 4 0 0 82 8 50
2014 AS-05 46 33 5 13 3 0 0 79 15 39
2014 AS-06 42 33 3 12 9 0 0 76 21 33
2014 AS-07 50 33 8 0 8 0 0 83 8 12
2011 AS 53 34 5 6 2 0 0 87 9 568
2011 AS-01 55 31 5 6 3 0 0 86 9 175
2011 AS-02 50 38 4 7 1 0 0 88 8 144
2011 AS-03 52 36 3 3 3 0 1 89 7 86
2011 AS-04 59 25 5 8 3 0 0 84 11 64
2011 AS-05 51 38 5 3 3 0 0 89 5 37
2011 AS-06 49 33 7 9 2 0 0 82 11 45
2011 AS-07 42 58 0 0 0 0 0 100 0 12

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 40 9 14 9 0 0 68 23 494
2017 AS-01 25 49 7 12 7 0 0 74 19 137
2017 AS-02 31 38 8 14 9 0 0 69 23 132
2017 AS-03 20 38 9 20 13 0 1 58 33 87
2017 AS-04 26 28 15 17 14 0 0 55 30 53
2017 AS-05 30 44 9 12 2 3 0 76 15 43
2017 AS-06 31 44 12 3 9 0 0 75 13 32
2014 AS 44 34 10 8 3 0 1 79 11 447
2014 AS-01 42 30 11 12 5 0 1 73 16 129
2014 AS-02 40 38 11 8 3 0 0 78 11 110
2014 AS-03 45 41 7 6 1 0 0 86 7 71
2014 AS-04 48 32 10 10 0 0 0 80 10 50
2014 AS-05 49 31 8 5 5 0 3 82 11 39
2014 AS-06 55 33 9 3 0 0 0 88 3 33
2014 AS-07 42 42 0 0 8 0 8 91 9 12
2011 AS 38 37 12 8 5 0 1 75 13 569
2011 AS-01 37 35 10 11 8 0 0 72 19 177
2011 AS-02 37 36 13 10 3 0 1 73 14 144
2011 AS-03 40 39 8 6 6 0 1 80 12 85
2011 AS-04 44 33 17 3 2 2 0 78 5 64
2011 AS-05 32 43 11 11 0 0 3 78 11 37
2011 AS-06 42 31 16 7 4 0 0 73 11 45
2011 AS-07 17 67 17 0 0 0 0 83 0 12
2008 AS 42 36 9 8 4 0 1 78 12 489
2008 AS-01 32 34 12 12 8 1 2 67 20 130
2008 AS-02 43 42 6 7 2 0 0 85 10 136
2008 AS-03 43 34 9 10 4 0 0 77 14 70
2008 AS-04 48 33 5 7 5 0 2 83 12 60
2008 AS-05 43 36 14 7 0 0 0 79 7 28
2008 AS-06 68 19 11 0 0 0 3 89 0 37

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 42 10 6 5 0 0 78 12 493
2017 AS-01 29 39 17 7 8 0 1 69 14 136
2017 AS-02 34 43 12 8 4 0 0 77 11 132
2017 AS-03 37 41 6 8 7 1 0 79 15 87
2017 AS-04 21 54 9 7 8 0 0 75 15 53
2017 AS-05 44 46 5 5 0 0 0 91 5 43
2017 AS-06 59 41 0 0 0 0 0 100 0 32
2014 AS 35 39 14 8 4 0 0 74 13 449
2014 AS-01 27 37 20 11 5 1 0 65 15 131
2014 AS-02 31 42 12 11 5 0 0 73 15 110
2014 AS-03 44 37 10 7 3 0 0 80 10 71
2014 AS-04 36 40 12 6 6 0 0 76 12 50
2014 AS-05 44 38 10 3 5 0 0 82 8 39
2014 AS-06 48 39 9 3 0 0 0 88 3 33
2014 AS-07 50 33 8 8 0 0 0 83 8 12
2011 AS 39 36 11 9 5 0 0 75 14 570
2011 AS-01 27 36 17 11 8 1 0 64 19 177
2011 AS-02 46 34 9 8 4 0 0 79 12 145
2011 AS-03 40 34 9 12 6 0 0 73 17 86
2011 AS-04 37 40 12 6 5 0 0 77 11 65
2011 AS-05 46 43 3 5 0 0 3 92 6 37
2011 AS-06 48 36 5 7 5 0 0 84 11 44
2011 AS-07 67 25 8 0 0 0 0 92 0 12
2008 AS 36 42 10 9 3 0 0 78 12 489
2008 AS-01 28 42 12 15 3 0 0 70 18 130
2008 AS-02 34 45 7 10 4 0 0 78 15 137
2008 AS-03 34 44 13 3 4 0 1 80 7 70
2008 AS-04 45 37 12 3 3 0 0 82 7 60
2008 AS-05 52 30 11 7 0 0 0 81 7 27
2008 AS-06 62 30 3 5 0 0 0 92 5 37

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 38 9 5 5 0 0 82 10 493
2017 AS-01 40 34 12 7 7 0 1 74 14 136
2017 AS-02 42 38 9 5 5 1 0 80 11 132
2017 AS-03 42 40 6 7 5 0 0 83 12 87
2017 AS-04 30 51 11 0 7 0 0 81 7 53
2017 AS-05 56 39 2 2 0 0 0 95 2 43
2017 AS-06 72 28 0 0 0 0 0 100 0 32
2014 AS 45 33 12 6 4 0 0 78 10 449
2014 AS-01 37 31 17 10 6 0 0 67 16 131
2014 AS-02 37 39 13 7 4 0 0 76 11 110
2014 AS-03 55 30 7 7 1 0 0 85 8 71
2014 AS-04 50 28 16 4 2 0 0 78 6 50
2014 AS-05 49 38 8 3 3 0 0 87 5 39
2014 AS-06 70 24 6 0 0 0 0 94 0 33
2014 AS-07 50 42 8 0 0 0 0 92 0 12
2011 AS 43 40 7 5 5 0 0 83 10 570
2011 AS-01 34 37 12 7 9 0 0 72 16 177
2011 AS-02 44 41 6 6 3 0 0 85 9 145
2011 AS-03 45 42 6 1 6 0 0 87 7 85
2011 AS-04 44 42 6 5 3 0 0 86 8 64
2011 AS-05 46 46 0 3 3 3 0 94 6 37
2011 AS-06 56 33 4 7 0 0 0 89 7 45
2011 AS-07 58 42 0 0 0 0 0 100 0 12
2008 AS 47 36 8 6 3 0 0 83 9 490
2008 AS-01 38 37 10 8 5 1 0 76 14 130
2008 AS-02 46 34 10 5 5 0 0 80 10 137
2008 AS-03 53 33 9 3 3 0 0 86 6 70
2008 AS-04 50 43 3 3 0 0 0 93 3 60
2008 AS-05 50 39 11 0 0 0 0 89 0 28
2008 AS-06 59 35 0 5 0 0 0 95 5 37

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 38 8 5 2 0 0 85 7 492
2017 AS-01 40 45 6 6 3 0 0 85 9 136
2017 AS-02 53 32 11 3 1 0 0 85 4 131
2017 AS-03 48 32 9 7 3 0 0 80 10 87
2017 AS-04 41 43 11 4 0 0 0 85 4 53
2017 AS-05 52 37 2 7 0 2 0 91 7 43
2017 AS-06 47 41 9 3 0 0 0 88 3 32
2014 AS 49 40 7 2 2 0 0 89 4 448
2014 AS-01 47 37 10 2 4 0 0 84 6 131
2014 AS-02 44 46 5 4 1 0 0 90 5 110
2014 AS-03 59 36 1 1 3 0 0 94 4 70
2014 AS-04 56 34 8 0 2 0 0 90 2 50
2014 AS-05 44 51 5 0 0 0 0 95 0 39
2014 AS-06 52 39 6 3 0 0 0 91 3 33
2014 AS-07 67 25 8 0 0 0 0 92 0 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 31 8 7 3 0 0 82 10 492
2017 AS-01 51 34 7 6 2 0 0 85 8 136
2017 AS-02 59 25 7 7 2 1 0 85 8 131
2017 AS-03 49 23 13 8 6 1 0 73 14 87
2017 AS-04 43 37 8 8 4 0 0 81 12 53
2017 AS-05 44 31 9 9 7 0 0 75 16 43
2017 AS-06 44 50 3 3 0 0 0 94 3 32
2014 AS 47 31 9 8 4 0 1 79 12 449
2014 AS-01 48 30 10 5 4 1 2 80 9 131
2014 AS-02 46 32 9 9 4 0 0 78 13 110
2014 AS-03 48 24 14 8 4 0 1 73 13 71
2014 AS-04 44 34 8 10 2 2 0 80 12 50
2014 AS-05 46 41 5 3 3 0 3 89 5 39
2014 AS-06 52 30 6 9 3 0 0 82 12 33
2014 AS-07 50 25 0 8 17 0 0 75 25 12
2011 AS 43 35 8 9 5 0 0 78 14 571
2011 AS-01 45 33 9 8 4 0 1 79 12 177
2011 AS-02 44 35 10 5 6 0 0 79 10 145
2011 AS-03 47 27 7 14 5 1 0 74 19 86
2011 AS-04 31 38 9 14 8 0 0 69 22 65
2011 AS-05 51 38 3 5 0 0 3 92 6 37
2011 AS-06 36 45 7 9 2 0 0 82 11 44
2011 AS-07 25 50 8 17 0 0 0 75 17 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 26 12 9 7 1 9 68 18 493
2017 AS-01 34 22 13 8 6 1 15 67 17 136
2017 AS-02 39 23 13 8 7 1 9 69 17 132
2017 AS-03 25 38 5 10 11 1 9 71 24 87
2017 AS-04 40 21 13 11 9 2 4 64 22 53
2017 AS-05 35 30 12 9 9 2 2 68 20 43
2017 AS-06 34 31 16 6 3 0 10 72 10 32
2014 AS 39 20 12 7 8 1 12 68 18 449
2014 AS-01 36 14 16 5 11 2 15 61 19 131
2014 AS-02 40 24 14 9 5 2 6 70 15 110
2014 AS-03 37 25 7 6 8 0 17 75 17 71
2014 AS-04 38 24 8 12 12 2 4 66 26 50
2014 AS-05 49 26 3 8 3 0 13 85 12 39
2014 AS-06 52 15 21 3 6 0 3 69 9 33
2014 AS-07 25 8 0 0 25 0 42 57 43 12
2011 AS 31 25 9 11 11 2 11 64 25 570
2011 AS-01 33 22 12 6 11 2 15 66 20 177
2011 AS-02 28 27 10 14 7 3 10 64 25 145
2011 AS-03 33 20 11 12 13 2 9 60 28 85
2011 AS-04 26 29 11 14 14 0 6 59 30 65
2011 AS-05 35 30 0 19 8 0 8 71 29 37
2011 AS-06 34 32 7 11 14 0 2 67 26 44
2011 AS-07 33 17 0 17 17 0 17 60 40 12
2008 AS 39 21 10 11 10 1 7 66 23 490
2008 AS-01 32 19 14 13 10 2 10 58 26 130
2008 AS-02 45 22 14 6 10 0 4 69 17 137
2008 AS-03 43 16 7 10 14 3 7 65 27 70
2008 AS-04 50 23 3 12 5 0 7 79 18 60
2008 AS-05 43 25 4 18 0 7 4 76 20 28
2008 AS-06 32 27 11 14 14 0 3 61 28 37

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 41 11 8 6 0 0 75 13 494
2017 AS-01 34 38 10 9 8 0 1 73 16 137
2017 AS-02 33 36 17 11 4 0 0 69 14 132
2017 AS-03 30 40 11 8 11 0 0 70 19 87
2017 AS-04 32 43 17 4 4 0 0 76 7 53
2017 AS-05 38 53 2 5 2 0 0 91 7 43
2017 AS-06 41 56 0 3 0 0 0 97 3 32
2014 AS 34 44 12 6 4 0 0 78 10 449
2014 AS-01 29 45 15 7 4 0 0 74 11 131
2014 AS-02 31 48 12 5 4 0 0 79 9 110
2014 AS-03 38 38 13 7 4 0 0 76 11 71
2014 AS-04 42 36 12 4 6 0 0 78 10 50
2014 AS-05 36 51 10 0 3 0 0 87 3 39
2014 AS-06 48 39 3 9 0 0 0 88 9 33
2014 AS-07 25 50 0 8 17 0 0 75 25 12
2011 AS 33 40 13 9 5 0 0 74 14 571
2011 AS-01 27 45 14 9 6 0 0 71 15 177
2011 AS-02 37 39 13 7 5 0 0 75 12 145
2011 AS-03 38 31 13 9 8 0 0 70 17 86
2011 AS-04 29 40 17 14 0 0 0 69 14 65
2011 AS-05 41 38 11 5 3 0 3 81 8 37
2011 AS-06 39 43 7 7 5 0 0 82 11 44
2011 AS-07 33 58 0 8 0 0 0 92 8 12
2008 AS 40 40 9 8 4 0 0 79 12 486
2008 AS-01 31 42 11 10 5 0 0 73 16 128
2008 AS-02 42 38 7 7 6 0 0 80 13 137
2008 AS-03 39 39 11 6 6 0 0 77 11 70
2008 AS-04 42 39 10 7 2 0 0 81 8 59
2008 AS-05 39 50 0 11 0 0 0 89 11 28
2008 AS-06 67 19 8 6 0 0 0 86 6 36

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 37 11 10 7 1 0 71 18 494
2017 AS-01 32 41 11 8 7 0 1 74 16 137
2017 AS-02 36 33 15 9 8 1 0 69 17 132
2017 AS-03 36 33 6 15 9 1 0 70 25 87
2017 AS-04 28 34 15 15 6 2 0 63 22 53
2017 AS-05 40 32 7 7 12 2 0 74 19 43
2017 AS-06 34 50 6 9 0 0 0 84 9 32
2014 AS 32 36 14 12 5 0 0 69 17 449
2014 AS-01 37 28 19 12 5 0 0 65 16 131
2014 AS-02 30 41 14 9 5 0 0 71 14 110
2014 AS-03 27 49 10 8 6 0 0 76 14 71
2014 AS-04 44 22 6 20 4 2 2 69 25 50
2014 AS-05 28 41 10 15 3 0 3 71 18 39
2014 AS-06 27 33 24 12 3 0 0 61 15 33
2014 AS-07 25 42 0 17 17 0 0 67 33 12
2011 AS 29 35 15 13 8 0 0 64 21 571
2011 AS-01 31 30 16 18 5 1 0 61 23 177
2011 AS-02 28 39 15 10 8 1 0 67 17 145
2011 AS-03 29 38 9 15 8 0 0 67 24 85
2011 AS-04 23 38 14 14 11 0 0 62 25 65
2011 AS-05 32 27 27 5 8 0 0 59 14 37
2011 AS-06 31 33 18 11 7 0 0 64 18 45
2011 AS-07 25 50 17 8 0 0 0 75 8 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 41 15 10 4 0 0 71 14 494
2017 AS-01 34 38 20 5 4 0 0 71 9 137
2017 AS-02 30 43 14 11 2 0 0 73 14 132
2017 AS-03 31 34 11 11 12 0 0 65 23 87
2017 AS-04 21 38 21 19 0 2 0 60 19 53
2017 AS-05 26 53 9 9 2 0 0 79 12 43
2017 AS-06 31 56 3 3 6 0 0 87 9 32

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 39 9 6 3 1 0 82 9 493
2017 AS-01 43 36 9 6 5 2 0 80 11 137
2017 AS-02 40 40 13 5 2 0 0 80 7 131
2017 AS-03 38 40 7 10 3 1 0 79 14 87
2017 AS-04 34 47 7 8 0 4 0 84 8 53
2017 AS-05 47 42 5 2 5 0 0 88 7 43
2017 AS-06 59 31 9 0 0 0 0 91 0 32
2014 AS 45 39 11 2 2 0 0 84 4 449
2014 AS-01 45 38 14 2 1 0 0 83 3 131
2014 AS-02 39 37 17 4 2 0 1 77 5 110
2014 AS-03 47 48 3 0 3 0 0 94 3 71
2014 AS-04 48 38 6 4 2 2 0 88 6 50
2014 AS-05 46 44 8 3 0 0 0 90 3 39
2014 AS-06 55 27 15 3 0 0 0 82 3 33
2014 AS-07 50 33 0 0 17 0 0 83 17 12
2011 AS 44 39 11 5 2 0 0 83 7 571
2011 AS-01 41 42 11 3 2 1 0 84 6 177
2011 AS-02 43 36 14 5 2 0 0 79 7 145
2011 AS-03 45 38 9 5 2 1 0 83 7 85
2011 AS-04 40 40 12 6 2 0 0 80 8 65
2011 AS-05 41 51 5 0 3 0 0 92 3 37
2011 AS-06 53 27 9 11 0 0 0 80 11 45
2011 AS-07 58 42 0 0 0 0 0 100 0 12
2008 AS 49 37 9 3 2 0 0 86 5 489
2008 AS-01 42 41 11 4 2 2 0 84 5 130
2008 AS-02 51 32 11 4 1 0 0 83 6 137
2008 AS-03 53 33 9 1 4 0 0 86 6 70
2008 AS-04 47 42 7 3 2 0 0 88 5 60
2008 AS-05 46 43 4 7 0 0 0 89 7 28
2008 AS-06 67 31 0 3 0 0 0 97 3 36

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 37 12 9 7 0 0 72 16 493
2017 AS-01 35 39 11 8 6 0 1 75 14 137
2017 AS-02 35 34 15 8 7 1 0 69 15 131
2017 AS-03 30 34 11 14 10 0 0 64 24 87
2017 AS-04 32 40 15 9 4 0 0 72 13 53
2017 AS-05 40 37 12 9 2 0 0 77 12 43
2017 AS-06 37 47 6 3 6 0 0 84 9 32

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 56 28 11 3 2 0 0 85 5 491
2017 AS-01 56 24 14 1 4 0 1 81 5 134
2017 AS-02 54 27 14 4 0 1 0 82 4 132
2017 AS-03 56 25 10 5 4 0 0 81 8 87
2017 AS-04 53 30 13 4 0 0 0 83 4 53
2017 AS-05 51 46 0 0 2 0 0 98 2 43
2017 AS-06 72 25 3 0 0 0 0 97 0 32
2014 AS 65 24 8 1 2 0 0 89 3 449
2014 AS-01 69 21 6 2 2 0 0 91 3 131
2014 AS-02 59 25 12 2 3 0 0 84 5 110
2014 AS-03 73 17 6 1 3 0 0 90 4 71
2014 AS-04 66 24 10 0 0 0 0 90 0 50
2014 AS-05 56 38 0 3 3 0 0 95 5 39
2014 AS-06 70 24 6 0 0 0 0 94 0 33
2014 AS-07 58 33 8 0 0 0 0 92 0 12
2011 AS 60 28 8 2 1 0 0 89 3 572
2011 AS-01 56 32 8 2 1 1 0 89 3 177
2011 AS-02 61 26 9 2 1 0 0 88 3 145
2011 AS-03 62 30 3 2 2 0 0 92 5 86
2011 AS-04 60 26 14 0 0 0 0 86 0 65
2011 AS-05 65 30 3 0 0 0 3 97 0 37
2011 AS-06 67 18 11 2 2 0 0 84 4 45
2011 AS-07 58 33 8 0 0 0 0 92 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 40 10 10 4 0 0 77 14 491
2017 AS-01 31 37 14 10 5 0 1 70 16 135
2017 AS-02 39 36 9 13 3 1 0 75 16 132
2017 AS-03 34 44 7 8 7 0 0 78 15 87
2017 AS-04 35 42 15 8 0 0 0 77 8 52
2017 AS-05 51 37 5 5 2 0 0 88 7 43
2017 AS-06 34 56 3 6 0 0 0 91 6 32
2014 AS 32 42 11 11 3 0 0 75 14 449
2014 AS-01 29 40 12 14 4 0 2 70 18 131
2014 AS-02 29 43 14 11 2 1 0 73 13 110
2014 AS-03 30 51 8 6 6 0 0 80 11 71
2014 AS-04 42 34 10 12 0 2 0 78 12 50
2014 AS-05 31 49 13 8 0 0 0 79 8 39
2014 AS-06 42 42 3 12 0 0 0 85 12 33
2014 AS-07 42 42 0 8 8 0 0 83 17 12
2011 AS 37 37 12 8 5 1 0 74 13 572
2011 AS-01 34 34 14 10 6 1 1 70 16 177
2011 AS-02 41 33 11 7 8 1 0 74 15 145
2011 AS-03 35 42 13 7 3 0 0 77 10 86
2011 AS-04 34 37 17 9 3 0 0 71 12 65
2011 AS-05 35 49 5 5 3 3 0 86 8 37
2011 AS-06 40 40 7 4 9 0 0 80 13 45
2011 AS-07 42 42 17 0 0 0 0 83 0 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 34 11 7 3 0 1 79 11 491
2017 AS-01 41 32 16 7 3 0 1 73 10 135
2017 AS-02 47 27 11 12 2 0 2 75 14 131
2017 AS-03 41 41 7 3 7 0 0 83 10 87
2017 AS-04 42 38 11 9 0 0 0 79 9 53
2017 AS-05 52 37 7 2 2 0 0 88 5 43
2017 AS-06 50 41 3 3 3 0 0 91 6 32
2014 AS 40 37 14 6 2 0 1 77 8 449
2014 AS-01 34 35 18 9 2 0 2 71 11 131
2014 AS-02 37 38 16 5 2 0 1 76 7 110
2014 AS-03 42 34 14 3 7 0 0 76 10 71
2014 AS-04 52 32 8 4 2 2 0 86 6 50
2014 AS-05 38 44 15 3 0 0 0 82 3 39
2014 AS-06 52 39 3 6 0 0 0 91 6 33
2014 AS-07 42 50 0 0 8 0 0 92 8 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 36 11 8 3 0 1 77 12 489
2017 AS-01 42 36 12 8 2 0 1 78 10 134
2017 AS-02 44 30 13 10 2 0 2 75 12 131
2017 AS-03 34 37 14 8 7 0 0 71 15 87
2017 AS-04 36 40 11 7 6 0 0 76 13 53
2017 AS-05 46 40 9 2 2 0 0 86 5 42
2017 AS-06 31 53 0 12 3 0 0 84 16 32
2014 AS 41 38 10 7 4 0 0 79 11 449
2014 AS-01 37 36 13 7 6 1 0 74 13 131
2014 AS-02 41 41 6 7 4 1 0 83 11 110
2014 AS-03 42 40 8 4 6 0 0 82 10 71
2014 AS-04 50 24 18 8 0 0 0 74 8 50
2014 AS-05 38 51 5 3 3 0 0 90 5 39
2014 AS-06 52 30 6 12 0 0 0 82 12 33
2014 AS-07 25 67 0 0 8 0 0 92 8 12
2011 AS 39 42 9 7 3 0 0 82 10 571
2011 AS-01 39 43 8 8 2 0 1 82 10 177
2011 AS-02 37 46 8 4 4 1 0 84 8 145
2011 AS-03 36 42 6 12 5 0 0 78 16 86
2011 AS-04 47 33 14 3 3 0 0 80 6 64
2011 AS-05 32 49 11 5 3 0 0 81 8 37
2011 AS-06 42 33 11 11 2 0 0 76 13 45
2011 AS-07 50 42 8 0 0 0 0 92 0 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 33 13 6 4 0 0 77 11 491
2017 AS-01 43 32 13 8 3 1 1 76 11 135
2017 AS-02 44 28 15 7 5 1 0 72 12 131
2017 AS-03 37 37 14 3 9 0 0 73 13 87
2017 AS-04 41 30 17 10 2 0 0 71 12 53
2017 AS-05 49 37 7 5 2 0 0 86 7 43
2017 AS-06 53 41 6 0 0 0 0 94 0 32
2014 AS 44 35 12 6 2 0 0 79 8 449
2014 AS-01 42 37 14 5 2 0 0 79 8 131
2014 AS-02 40 37 13 6 5 0 0 76 11 110
2014 AS-03 47 31 13 10 0 0 0 77 10 71
2014 AS-04 50 32 12 6 0 0 0 82 6 50
2014 AS-05 49 38 8 5 0 0 0 87 5 39
2014 AS-06 55 30 9 6 0 0 0 85 6 33
2014 AS-07 25 67 0 0 8 0 0 92 8 12
2011 AS 41 39 9 6 4 0 0 81 10 571
2011 AS-01 36 43 11 5 4 1 0 80 9 177
2011 AS-02 43 39 8 5 5 0 0 82 10 145
2011 AS-03 43 35 10 3 8 0 0 78 12 86
2011 AS-04 38 35 12 12 2 0 0 74 14 65
2011 AS-05 54 30 5 8 0 0 3 86 8 37
2011 AS-06 43 43 9 2 2 0 0 86 5 44
2011 AS-07 50 42 0 8 0 0 0 92 8 12
2008 AS 45 39 8 5 3 0 0 84 8 489
2008 AS-01 40 38 9 8 4 1 0 78 12 130
2008 AS-02 47 36 7 6 4 1 0 84 10 137
2008 AS-03 43 40 10 3 4 0 0 83 7 70
2008 AS-04 45 47 5 3 0 0 0 92 3 60
2008 AS-05 43 46 7 4 0 0 0 89 4 28
2008 AS-06 72 19 8 0 0 0 0 92 0 36

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 36 14 6 5 0 0 74 12 494
2017 AS-01 50 34 7 4 3 1 1 85 7 137
2017 AS-02 40 38 14 3 5 0 0 78 8 132
2017 AS-03 29 44 14 3 10 0 0 72 14 87
2017 AS-04 34 36 15 15 0 0 0 70 15 53
2017 AS-05 21 26 28 14 9 2 0 47 24 43
2017 AS-06 34 31 19 12 3 0 0 66 16 32
2014 AS 39 31 19 6 5 0 0 71 10 449
2014 AS-01 57 25 13 3 2 0 0 82 5 131
2014 AS-02 34 33 19 8 4 1 1 69 12 110
2014 AS-03 31 34 20 7 6 1 1 67 13 71
2014 AS-04 32 42 22 2 2 0 0 74 4 50
2014 AS-05 28 36 26 5 5 0 0 64 10 39
2014 AS-06 30 27 27 9 6 0 0 58 15 33
2014 AS-07 8 33 8 8 42 0 0 42 50 12
2011 AS 36 34 19 7 4 0 0 70 11 571
2011 AS-01 51 31 10 3 3 1 0 83 7 177
2011 AS-02 34 37 21 8 0 0 0 72 8 145
2011 AS-03 32 35 20 7 6 0 0 67 13 85
2011 AS-04 29 40 18 8 5 0 0 69 12 65
2011 AS-05 32 8 35 16 8 0 0 41 24 37
2011 AS-06 16 49 20 11 4 0 0 64 16 45
2011 AS-07 8 25 50 17 0 0 0 33 17 12
2008 AS 27 34 23 10 6 0 0 61 16 490
2008 AS-01 42 28 16 8 7 0 0 69 15 130
2008 AS-02 26 34 26 12 3 0 0 60 15 137
2008 AS-03 20 36 24 10 10 0 0 56 20 70
2008 AS-04 17 45 22 12 5 0 0 62 17 60
2008 AS-05 21 39 32 7 0 0 0 61 7 28
2008 AS-06 11 41 27 8 14 0 0 51 22 37

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 28 32 18 7 1 4 26 41 490
2017 AS-01 7 20 31 23 11 1 7 37 29 136
2017 AS-02 9 28 39 15 7 0 2 23 38 130
2017 AS-03 16 27 24 21 7 0 6 29 45 87
2017 AS-04 10 40 27 13 2 0 8 17 54 52
2017 AS-05 14 42 28 12 2 3 0 14 57 43
2017 AS-06 16 22 44 16 0 0 3 16 39 32
2014 AS 10 27 36 16 6 1 3 23 39 447
2014 AS-01 8 19 37 18 11 2 5 31 28 131
2014 AS-02 13 30 35 12 4 2 5 17 46 109
2014 AS-03 11 28 35 17 4 1 3 22 41 71
2014 AS-04 6 29 43 18 2 0 2 21 35 49
2014 AS-05 8 28 44 10 10 0 0 21 36 39
2014 AS-06 9 39 30 21 0 0 0 21 48 33
2014 AS-07 25 33 25 8 8 0 0 17 58 12
2011 AS 12 31 31 18 6 0 3 24 44 572
2011 AS-01 10 24 29 23 9 0 6 34 36 177
2011 AS-02 9 30 32 17 7 1 5 25 42 145
2011 AS-03 16 27 28 20 6 0 3 27 45 86
2011 AS-04 14 35 32 17 2 0 0 18 49 65
2011 AS-05 8 38 43 11 0 0 0 11 46 37
2011 AS-06 13 51 29 4 2 0 0 7 64 45
2011 AS-07 17 42 33 8 0 0 0 8 58 12
2008 AS 11 28 34 19 6 0 2 25 40 488
2008 AS-01 12 23 32 22 9 0 2 32 36 129
2008 AS-02 12 34 34 12 7 0 1 19 46 137
2008 AS-03 10 31 33 23 0 0 3 24 43 70
2008 AS-04 17 17 32 28 5 2 0 34 34 60
2008 AS-05 11 32 36 18 4 0 0 21 43 28
2008 AS-06 8 31 25 22 8 3 3 32 41 36

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 19 27 21 14 4 6 39 30 489
2017 AS-01 9 13 23 22 19 7 7 48 26 137
2017 AS-02 11 13 29 22 15 4 6 41 27 129
2017 AS-03 10 27 25 20 10 1 7 32 40 87
2017 AS-04 6 25 38 10 10 4 8 22 35 52
2017 AS-05 2 24 31 28 7 5 3 38 29 42
2017 AS-06 6 25 28 22 13 0 6 37 33 32
2014 AS 7 17 31 23 15 4 4 41 25 448
2014 AS-01 5 14 35 20 15 5 7 40 21 131
2014 AS-02 6 16 28 26 15 3 5 44 25 109
2014 AS-03 10 8 38 21 14 6 3 38 20 71
2014 AS-04 6 28 22 28 8 4 4 39 37 50
2014 AS-05 3 18 36 18 21 5 0 41 22 39
2014 AS-06 6 27 24 27 15 0 0 42 33 33
2014 AS-07 17 17 25 17 25 0 0 42 33 12
2011 AS 10 14 27 28 13 2 6 45 26 571
2011 AS-01 8 12 21 30 16 3 9 52 23 177
2011 AS-02 13 15 27 26 11 0 8 41 30 144
2011 AS-03 7 19 23 33 14 2 2 49 27 86
2011 AS-04 6 11 38 23 15 2 5 41 18 65
2011 AS-05 16 5 35 32 5 3 3 40 23 37
2011 AS-06 9 20 36 24 11 0 0 36 29 45
2011 AS-07 25 25 25 17 8 0 0 25 50 12
2008 AS 8 14 28 29 17 2 3 48 23 487
2008 AS-01 10 11 22 29 22 2 4 54 22 129
2008 AS-02 7 15 29 29 16 3 1 47 22 137
2008 AS-03 10 17 32 30 4 1 4 37 29 69
2008 AS-04 12 12 30 27 17 2 2 45 24 60
2008 AS-05 4 18 36 25 18 0 0 43 21 28
2008 AS-06 3 11 19 31 25 3 8 63 16 36

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 28 30 11 9 1 5 21 47 491
2017 AS-01 14 22 26 17 11 4 7 31 40 137
2017 AS-02 13 29 29 9 13 1 6 23 46 129
2017 AS-03 13 28 35 15 7 0 3 23 42 87
2017 AS-04 19 38 38 2 2 0 2 4 58 53
2017 AS-05 26 28 30 7 7 2 0 14 55 43
2017 AS-06 25 31 28 6 3 0 6 10 60 32
2014 AS 19 26 31 11 7 2 4 19 48 448
2014 AS-01 14 27 29 14 11 2 3 26 43 131
2014 AS-02 12 27 39 7 5 4 6 13 43 109
2014 AS-03 21 23 34 9 8 1 4 18 46 71
2014 AS-04 30 20 28 12 4 2 4 17 53 50
2014 AS-05 13 36 26 18 5 3 0 24 50 39
2014 AS-06 30 33 21 9 6 0 0 15 64 33
2014 AS-07 42 8 42 0 8 0 0 8 50 12
2011 AS 19 28 27 15 5 1 5 21 50 572
2011 AS-01 15 24 25 19 9 2 6 30 42 177
2011 AS-02 19 29 26 14 5 0 8 20 52 145
2011 AS-03 15 27 35 15 3 1 3 20 44 86
2011 AS-04 23 25 31 14 3 3 2 18 50 65
2011 AS-05 19 32 41 5 3 0 0 8 51 37
2011 AS-06 33 40 16 9 2 0 0 11 73 45
2011 AS-07 17 58 17 8 0 0 0 8 75 12
2008 AS 15 20 35 18 9 0 2 28 36 488
2008 AS-01 14 19 33 20 11 1 3 32 34 129
2008 AS-02 13 20 38 17 10 0 1 27 34 137
2008 AS-03 17 26 34 13 7 0 3 21 44 70
2008 AS-04 18 15 27 27 10 0 3 38 34 60
2008 AS-05 15 33 26 15 11 0 0 26 48 27
2008 AS-06 16 24 46 5 5 0 3 11 42 37

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 22 29 21 11 1 3 33 37 488
2017 AS-01 6 17 26 27 16 1 7 47 25 137
2017 AS-02 11 18 32 21 15 0 3 37 30 127
2017 AS-03 17 26 29 21 6 1 0 27 44 87
2017 AS-04 10 39 27 13 10 0 2 23 49 52
2017 AS-05 26 23 33 16 2 0 0 18 49 43
2017 AS-06 28 22 28 19 0 0 3 19 52 32
2014 AS 15 20 32 18 10 1 2 29 37 445
2014 AS-01 11 17 29 20 16 2 5 39 30 129
2014 AS-02 12 10 40 24 11 1 2 36 23 108
2014 AS-03 13 24 34 18 6 1 4 25 39 71
2014 AS-04 18 28 26 18 6 4 0 25 48 50
2014 AS-05 18 38 33 5 5 0 0 10 56 39
2014 AS-06 27 24 27 15 6 0 0 21 52 33
2014 AS-07 42 33 25 0 0 0 0 0 75 12
2011 AS 13 20 34 19 10 0 4 30 34 568
2011 AS-01 9 16 31 24 14 1 6 41 26 176
2011 AS-02 8 20 36 19 12 0 6 33 30 143
2011 AS-03 14 20 41 16 6 0 2 23 35 85
2011 AS-04 17 25 29 20 8 0 2 28 42 65
2011 AS-05 11 38 35 14 3 0 0 16 49 37
2011 AS-06 27 22 36 13 2 0 0 16 49 45
2011 AS-07 33 8 50 8 0 0 0 8 42 12
2008 AS 9 22 33 23 11 0 1 35 32 487
2008 AS-01 9 17 24 31 17 0 2 49 26 128
2008 AS-02 7 24 36 19 12 0 1 31 32 136
2008 AS-03 11 20 33 29 6 0 1 35 32 70
2008 AS-04 10 23 35 23 8 0 0 32 33 60
2008 AS-05 14 25 25 25 11 0 0 36 39 28
2008 AS-06 14 30 41 11 5 0 0 16 43 37

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 27 24 18 9 1 5 29 46 488
2017 AS-01 10 26 19 19 14 3 8 37 41 136
2017 AS-02 15 21 25 22 10 0 7 34 39 128
2017 AS-03 20 31 23 17 5 2 2 23 53 87
2017 AS-04 15 35 29 10 8 0 4 18 52 52
2017 AS-05 23 25 31 14 5 3 0 19 50 43
2017 AS-06 25 28 25 16 3 0 3 19 55 32
2014 AS 19 23 28 14 10 1 5 26 44 446
2014 AS-01 14 17 35 12 13 1 8 28 34 130
2014 AS-02 20 20 27 15 11 3 5 28 43 109
2014 AS-03 20 24 23 13 17 0 3 31 46 70
2014 AS-04 24 20 30 14 4 4 4 20 48 50
2014 AS-05 10 41 28 13 5 0 3 18 53 39
2014 AS-06 27 33 9 27 3 0 0 30 61 33
2014 AS-07 33 25 33 0 0 0 8 0 64 12
2011 AS 17 21 31 16 8 1 6 26 41 571
2011 AS-01 11 18 25 21 13 2 10 38 33 177
2011 AS-02 12 20 37 16 7 0 8 25 35 144
2011 AS-03 22 20 35 14 6 0 3 20 43 86
2011 AS-04 20 22 34 15 6 2 2 22 43 65
2011 AS-05 22 22 35 14 5 3 0 19 44 37
2011 AS-06 31 31 24 7 4 0 2 11 64 45
2011 AS-07 42 33 25 0 0 0 0 0 75 12
2008 AS 14 22 31 19 11 1 2 31 37 488
2008 AS-01 11 19 24 23 18 2 3 43 31 129
2008 AS-02 12 23 30 23 12 0 0 35 35 137
2008 AS-03 16 24 39 16 4 0 1 20 41 70
2008 AS-04 18 20 33 18 7 2 2 26 40 60
2008 AS-05 15 30 33 7 11 0 4 19 46 27
2008 AS-06 14 30 30 14 5 3 5 21 47 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 13 23 24 17 11 5 6 32 40 490
2017 AS-01 11 18 19 18 12 13 9 39 38 136
2017 AS-02 12 21 27 22 10 2 5 35 36 130
2017 AS-03 23 25 24 9 11 1 6 22 52 87
2017 AS-04 10 27 33 12 13 0 6 27 39 52
2017 AS-05 12 25 28 14 12 7 2 28 41 43
2017 AS-06 6 34 25 28 3 0 3 32 42 32
2014 AS 10 17 27 23 13 4 6 40 30 448
2014 AS-01 9 18 25 17 18 6 8 40 31 130
2014 AS-02 13 15 25 26 9 4 9 40 32 110
2014 AS-03 10 17 34 18 15 3 3 36 28 71
2014 AS-04 8 18 28 32 4 4 6 40 29 50
2014 AS-05 5 15 31 33 15 0 0 49 21 39
2014 AS-06 0 18 33 21 12 9 6 39 21 33
2014 AS-07 33 8 17 25 8 0 8 36 45 12
2011 AS 12 19 27 22 13 2 6 37 33 572
2011 AS-01 11 18 21 19 17 3 11 42 34 177
2011 AS-02 13 17 31 21 10 1 7 34 32 145
2011 AS-03 10 22 26 17 17 3 3 38 35 86
2011 AS-04 9 25 25 26 9 3 3 38 36 65
2011 AS-05 16 11 35 30 5 0 3 36 28 37
2011 AS-06 11 13 40 29 4 0 2 34 25 45
2011 AS-07 17 33 25 8 17 0 0 25 50 12
2008 AS 13 23 26 18 11 3 5 32 39 487
2008 AS-01 18 15 27 20 13 3 5 36 36 128
2008 AS-02 11 24 28 15 14 1 7 31 38 137
2008 AS-03 19 29 21 23 7 0 1 30 48 70
2008 AS-04 12 27 18 22 12 5 5 37 43 60
2008 AS-05 7 32 21 11 14 7 7 29 46 28
2008 AS-06 5 19 38 14 8 8 8 26 29 37

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 27 29 15 7 4 4 25 44 493
2017 AS-01 13 24 25 15 12 7 6 30 42 137
2017 AS-02 13 23 31 18 9 3 3 29 38 132
2017 AS-03 13 33 28 13 5 5 5 19 50 86
2017 AS-04 17 26 38 11 4 0 4 16 45 53
2017 AS-05 17 28 28 21 2 5 0 24 47 43
2017 AS-06 16 34 34 12 3 0 0 16 50 32
2014 AS 14 25 35 12 7 2 4 21 42 448
2014 AS-01 12 23 29 15 14 2 5 31 38 131
2014 AS-02 14 20 42 14 4 2 5 19 36 109
2014 AS-03 10 25 44 6 10 4 1 16 37 71
2014 AS-04 18 24 32 20 2 2 2 23 44 50
2014 AS-05 8 33 38 13 5 0 3 18 42 39
2014 AS-06 24 36 24 6 3 0 6 10 65 33
2014 AS-07 25 42 33 0 0 0 0 0 67 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 16 6 4 2 0 2 88 6 494
2017 AS-01 64 17 7 7 2 2 3 85 9 137
2017 AS-02 76 13 5 3 2 0 2 90 5 132
2017 AS-03 70 17 5 5 3 0 0 87 8 87
2017 AS-04 66 13 9 4 2 0 6 84 6 53
2017 AS-05 72 21 5 0 2 0 0 93 2 43
2017 AS-06 69 22 3 0 6 0 0 91 6 32
2014 AS 69 18 5 4 2 0 1 89 6 446
2014 AS-01 67 17 4 5 4 1 2 87 9 131
2014 AS-02 71 16 8 4 0 0 1 88 4 108
2014 AS-03 75 14 3 4 3 1 0 90 7 71
2014 AS-04 63 24 4 2 2 0 4 91 4 49
2014 AS-05 64 31 3 3 0 0 0 95 3 39
2014 AS-06 73 12 12 3 0 0 0 85 3 33
2014 AS-07 67 17 0 8 8 0 0 83 17 12
2011 AS 67 19 5 4 3 0 2 88 7 571
2011 AS-01 67 17 6 3 3 0 5 88 7 177
2011 AS-02 67 22 4 4 1 0 1 90 6 145
2011 AS-03 65 22 5 2 3 0 2 89 6 86
2011 AS-04 70 17 3 5 5 0 0 88 9 64
2011 AS-05 59 16 11 11 0 0 3 78 11 37
2011 AS-06 76 13 2 7 2 0 0 89 9 45
2011 AS-07 67 17 17 0 0 0 0 83 0 12
2008 AS 64 17 5 4 4 1 5 86 9 490
2008 AS-01 62 18 5 2 3 1 9 89 6 130
2008 AS-02 59 22 5 3 6 1 4 85 9 137
2008 AS-03 61 14 9 7 7 0 1 77 14 70
2008 AS-04 65 13 3 7 5 0 7 84 13 60
2008 AS-05 71 21 0 7 0 0 0 93 7 28
2008 AS-06 84 8 5 3 0 0 0 92 3 37

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 33 16 7 7 6 5 66 16 494
2017 AS-01 33 25 14 8 7 8 4 66 18 137
2017 AS-02 30 32 16 7 7 4 5 68 15 132
2017 AS-03 17 34 18 9 14 2 5 55 25 87
2017 AS-04 15 49 11 6 6 9 4 74 13 53
2017 AS-05 21 30 21 9 0 9 9 62 11 43
2017 AS-06 31 53 9 3 3 0 0 84 6 32
2014 AS 31 29 15 9 8 5 2 65 18 449
2014 AS-01 32 20 17 9 11 9 1 58 23 131
2014 AS-02 33 30 20 8 3 5 2 67 12 110
2014 AS-03 25 44 8 8 11 1 1 71 20 71
2014 AS-04 34 20 10 12 16 4 4 59 30 50
2014 AS-05 28 33 18 5 3 5 8 71 9 39
2014 AS-06 39 39 9 9 3 0 0 79 12 33
2014 AS-07 33 33 25 8 0 0 0 67 8 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 31 10 6 6 1 0 78 12 493
2017 AS-01 50 26 9 7 7 1 0 77 14 137
2017 AS-02 46 27 12 7 5 2 0 75 12 132
2017 AS-03 39 33 10 6 10 1 0 73 16 87
2017 AS-04 42 36 11 6 6 0 0 77 11 53
2017 AS-05 53 35 5 2 2 2 0 91 5 43
2017 AS-06 45 45 3 7 0 0 0 90 7 31
2014 AS 46 28 10 8 7 1 0 75 15 449
2014 AS-01 42 24 9 9 13 3 0 68 23 131
2014 AS-02 45 31 14 8 2 0 1 76 10 110
2014 AS-03 42 41 1 7 8 0 0 83 15 71
2014 AS-04 44 28 8 10 8 2 0 73 18 50
2014 AS-05 64 18 13 3 3 0 0 82 5 39
2014 AS-06 64 18 9 9 0 0 0 82 9 33
2014 AS-07 42 42 8 8 0 0 0 83 8 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 35 13 9 6 2 1 71 16 492
2017 AS-01 39 23 15 10 10 1 1 63 21 137
2017 AS-02 34 38 16 5 5 1 1 73 11 131
2017 AS-03 25 40 12 13 7 2 1 68 20 87
2017 AS-04 34 32 9 13 4 6 2 72 18 53
2017 AS-05 39 42 5 12 0 2 0 83 12 42
2017 AS-06 37 53 6 3 0 0 0 91 3 32
2014 AS 34 36 11 11 4 2 1 73 16 449
2014 AS-01 35 27 13 12 6 5 1 67 19 131
2014 AS-02 35 38 11 11 3 1 1 75 14 110
2014 AS-03 25 49 8 10 4 1 1 77 14 71
2014 AS-04 32 36 4 16 10 0 2 69 27 50
2014 AS-05 36 44 10 5 3 0 3 82 8 39
2014 AS-06 42 27 15 12 0 3 0 72 13 33
2014 AS-07 58 25 8 8 0 0 0 83 8 12
2011 AS 32 36 11 11 8 2 1 70 19 571
2011 AS-01 35 34 8 13 7 3 0 71 20 177
2011 AS-02 26 38 18 8 9 1 1 64 17 145
2011 AS-03 26 38 14 14 7 1 0 65 21 86
2011 AS-04 40 28 5 6 17 3 2 71 24 65
2011 AS-05 24 49 14 11 3 0 0 73 14 37
2011 AS-06 41 30 7 11 9 0 2 72 21 44
2011 AS-07 42 58 0 0 0 0 0 100 0 12
2008 AS 33 39 9 10 7 2 0 73 17 488
2008 AS-01 30 33 12 13 8 4 0 66 22 129
2008 AS-02 28 39 9 12 11 1 0 67 23 137
2008 AS-03 31 37 10 13 6 1 1 71 19 70
2008 AS-04 42 40 5 7 5 2 0 83 12 60
2008 AS-05 36 39 11 0 4 7 4 84 4 28
2008 AS-06 49 43 3 3 3 0 0 92 5 37

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 29 12 9 8 7 2 68 19 491
2017 AS-01 32 22 14 9 13 8 2 61 24 136
2017 AS-02 30 29 14 9 6 10 2 67 17 130
2017 AS-03 26 36 9 14 9 3 2 66 24 87
2017 AS-04 36 32 13 6 6 6 2 74 12 53
2017 AS-05 47 30 7 12 2 2 0 79 14 43
2017 AS-06 50 28 6 6 6 3 0 81 13 32
2014 AS 38 23 15 11 6 5 2 66 19 449
2014 AS-01 32 20 14 15 11 8 0 56 28 131
2014 AS-02 41 24 17 7 4 7 1 70 12 110
2014 AS-03 40 23 14 8 11 3 1 65 21 71
2014 AS-04 38 22 18 14 2 2 4 64 17 50
2014 AS-05 36 41 10 5 0 3 5 83 6 39
2014 AS-06 42 21 12 18 0 3 3 68 19 33
2014 AS-07 67 17 8 8 0 0 0 83 8 12
2011 AS 34 26 14 10 10 5 1 64 21 570
2011 AS-01 28 28 13 14 10 7 1 61 25 177
2011 AS-02 28 32 19 7 11 2 1 62 19 144
2011 AS-03 43 22 8 14 8 3 1 68 23 86
2011 AS-04 32 22 18 5 11 12 0 61 18 65
2011 AS-05 35 27 16 5 14 3 0 64 19 37
2011 AS-06 43 18 11 14 11 0 2 63 26 44
2011 AS-07 67 25 8 0 0 0 0 92 0 12
2008 AS 35 28 10 11 11 5 0 67 23 489
2008 AS-01 28 28 10 12 14 8 0 61 28 130
2008 AS-02 31 28 13 12 12 3 1 61 25 137
2008 AS-03 34 24 16 11 9 4 1 62 21 70
2008 AS-04 47 27 2 13 7 5 0 77 21 60
2008 AS-05 46 32 0 7 7 7 0 85 15 28
2008 AS-06 46 32 14 3 3 3 0 81 6 37

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 21 16 15 10 18 3 48 31 492
2017 AS-01 22 13 16 10 12 24 3 48 30 137
2017 AS-02 16 27 19 14 5 16 3 53 24 131
2017 AS-03 12 21 16 21 14 15 2 39 42 87
2017 AS-04 13 19 13 14 15 19 6 43 39 52
2017 AS-05 9 25 14 23 5 21 2 45 36 43
2017 AS-06 28 28 12 13 6 9 3 64 22 32
2014 AS 15 26 18 14 12 12 4 48 31 449
2014 AS-01 18 20 18 11 14 14 5 47 31 131
2014 AS-02 8 33 19 14 10 14 2 49 28 110
2014 AS-03 17 21 16 23 14 8 1 42 41 71
2014 AS-04 10 30 12 16 16 12 4 48 38 50
2014 AS-05 15 28 18 8 8 13 10 57 20 39
2014 AS-06 24 27 24 9 9 3 3 55 19 33
2014 AS-07 25 42 17 8 8 0 0 67 17 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 33 7 7 3 1 0 83 10 492
2017 AS-01 48 34 5 10 3 1 0 82 13 136
2017 AS-02 53 30 8 5 4 1 0 83 9 131
2017 AS-03 39 39 6 9 6 1 0 79 15 87
2017 AS-04 58 29 6 6 2 0 0 87 8 53
2017 AS-05 52 37 7 5 0 0 0 88 5 43
2017 AS-06 53 28 12 6 0 0 0 81 6 32
2014 AS 43 39 9 6 3 0 0 82 9 448
2014 AS-01 43 32 12 6 6 1 0 75 12 130
2014 AS-02 48 38 6 5 4 0 0 86 8 110
2014 AS-03 38 40 13 8 1 0 0 77 10 71
2014 AS-04 42 38 14 4 2 0 0 80 6 50
2014 AS-05 33 62 0 5 0 0 0 95 5 39
2014 AS-06 45 42 9 3 0 0 0 88 3 33
2014 AS-07 58 42 0 0 0 0 0 100 0 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 31 10 7 3 0 2 79 10 494
2017 AS-01 47 35 7 4 4 0 2 84 8 137
2017 AS-02 52 25 9 8 5 0 1 78 13 132
2017 AS-03 37 29 17 13 4 0 1 66 16 87
2017 AS-04 53 28 6 6 4 0 4 84 10 53
2017 AS-05 52 32 9 7 0 0 0 84 7 43
2017 AS-06 47 41 6 3 0 0 3 90 3 32
2014 AS 46 30 11 7 5 1 1 77 12 449
2014 AS-01 48 25 12 9 4 1 1 74 14 131
2014 AS-02 42 36 11 4 5 3 1 80 8 110
2014 AS-03 40 35 15 4 6 0 0 75 10 71
2014 AS-04 48 32 10 4 4 0 2 82 8 50
2014 AS-05 54 26 5 15 0 0 0 79 15 39
2014 AS-06 55 21 12 6 6 0 0 76 12 33
2014 AS-07 42 25 8 8 17 0 0 67 25 12
2011 AS 41 31 12 10 6 1 0 72 16 570
2011 AS-01 45 23 13 12 7 1 1 68 19 177
2011 AS-02 36 34 15 10 4 0 0 70 14 145
2011 AS-03 38 36 9 9 6 1 0 75 15 86
2011 AS-04 43 35 9 6 6 0 0 78 12 65
2011 AS-05 36 39 8 17 0 0 0 75 17 36
2011 AS-06 45 27 9 7 7 2 2 76 14 44
2011 AS-07 50 33 17 0 0 0 0 83 0 12
2008 AS 34 36 10 11 7 1 0 72 18 488
2008 AS-01 32 33 10 12 9 3 1 67 22 130
2008 AS-02 36 43 7 7 7 1 0 79 13 137
2008 AS-03 33 24 14 20 6 1 1 59 26 70
2008 AS-04 41 29 14 12 5 0 0 69 17 59
2008 AS-05 32 43 11 11 4 0 0 75 14 28
2008 AS-06 46 43 3 0 8 0 0 89 8 37

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 28 9 7 3 2 1 81 10 494
2017 AS-01 53 29 4 5 4 4 1 86 9 137
2017 AS-02 51 24 11 7 3 2 2 78 10 132
2017 AS-03 41 32 13 9 2 2 0 75 12 87
2017 AS-04 51 30 4 11 2 2 0 83 13 53
2017 AS-05 53 25 12 7 2 0 0 79 10 43
2017 AS-06 50 31 12 0 0 0 6 87 0 32
2014 AS 49 26 12 7 4 2 0 77 11 449
2014 AS-01 48 22 16 5 8 1 0 71 13 131
2014 AS-02 44 33 10 5 3 5 1 81 9 110
2014 AS-03 45 32 10 7 6 0 0 77 13 71
2014 AS-04 52 28 6 10 0 2 2 83 10 50
2014 AS-05 64 15 15 5 0 0 0 79 5 39
2014 AS-06 61 15 9 15 0 0 0 76 15 33
2014 AS-07 50 25 17 0 8 0 0 75 8 12
2011 AS 40 29 13 8 7 2 1 71 16 570
2011 AS-01 44 25 14 6 8 2 1 71 15 177
2011 AS-02 31 34 15 12 6 1 1 66 18 145
2011 AS-03 42 34 7 9 7 1 0 76 16 86
2011 AS-04 40 25 11 11 9 3 2 68 21 65
2011 AS-05 39 28 17 6 8 3 0 69 14 36
2011 AS-06 43 32 11 0 7 5 2 80 7 44
2011 AS-07 50 33 17 0 0 0 0 83 0 12
2008 AS 40 32 12 6 7 2 1 74 14 487
2008 AS-01 35 32 15 6 8 4 1 69 15 130
2008 AS-02 39 36 9 7 7 1 1 77 14 136
2008 AS-03 39 36 11 6 7 1 0 75 13 70
2008 AS-04 44 31 8 5 8 3 0 77 14 59
2008 AS-05 57 18 11 4 7 4 0 78 11 28
2008 AS-06 51 27 8 8 0 5 0 83 9 37

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 31 9 7 4 1 1 80 11 494
2017 AS-01 53 29 10 4 3 0 1 83 7 137
2017 AS-02 45 27 11 10 4 2 1 75 14 132
2017 AS-03 39 38 8 6 8 1 0 78 14 87
2017 AS-04 49 34 4 9 2 0 2 85 11 53
2017 AS-05 54 27 9 9 0 0 0 81 9 43
2017 AS-06 44 41 9 0 3 0 3 87 3 32
2014 AS 47 29 11 8 4 1 0 76 12 448
2014 AS-01 42 28 14 9 5 2 0 71 14 131
2014 AS-02 53 25 13 5 3 1 0 79 8 109
2014 AS-03 40 37 8 7 8 0 0 76 15 71
2014 AS-04 56 22 8 10 2 0 2 80 12 50
2014 AS-05 49 38 5 8 0 0 0 87 8 39
2014 AS-06 48 27 12 3 9 0 0 76 12 33
2014 AS-07 42 33 8 8 8 0 0 75 17 12
2011 AS 39 32 11 11 7 0 0 71 18 570
2011 AS-01 41 28 12 9 9 1 1 70 18 177
2011 AS-02 30 37 12 13 8 0 0 67 21 145
2011 AS-03 44 28 12 9 7 0 0 72 16 86
2011 AS-04 48 23 6 18 5 0 0 71 23 65
2011 AS-05 42 42 8 6 3 0 0 83 8 36
2011 AS-06 41 30 9 7 11 0 2 72 19 44
2011 AS-07 42 58 0 0 0 0 0 100 0 12
2008 AS 36 35 10 10 8 1 0 72 18 488
2008 AS-01 30 35 15 12 7 1 1 66 20 130
2008 AS-02 35 40 9 7 7 1 1 77 14 137
2008 AS-03 37 27 10 17 9 0 0 64 26 70
2008 AS-04 44 36 8 5 7 0 0 80 12 59
2008 AS-05 43 36 0 11 11 0 0 79 21 28
2008 AS-06 49 30 3 8 11 0 0 78 19 37

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 79 14 3 1 1 0 2 95 2 490
2017 AS-01 82 13 2 0 1 0 2 97 1 137
2017 AS-02 81 13 2 2 1 0 2 95 3 129
2017 AS-03 75 18 2 1 3 0 0 93 5 86
2017 AS-04 75 10 7 2 2 0 4 88 4 53
2017 AS-05 77 16 7 0 0 0 0 93 0 43
2017 AS-06 78 16 3 0 0 0 3 97 0 32
2014 AS 78 14 3 2 1 0 2 93 3 449
2014 AS-01 79 13 2 1 1 1 2 95 2 131
2014 AS-02 79 13 3 4 1 0 1 93 5 110
2014 AS-03 76 11 4 4 1 0 3 90 6 71
2014 AS-04 74 14 2 2 4 0 4 92 6 50
2014 AS-05 77 18 5 0 0 0 0 95 0 39
2014 AS-06 82 15 3 0 0 0 0 97 0 33
2014 AS-07 75 17 8 0 0 0 0 92 0 12
2011 AS 76 13 3 3 2 0 2 92 5 570
2011 AS-01 78 11 3 2 1 1 4 93 4 177
2011 AS-02 72 19 1 2 3 0 2 93 6 145
2011 AS-03 77 14 5 1 2 0 1 92 4 86
2011 AS-04 77 8 6 8 2 0 0 85 9 65
2011 AS-05 72 19 0 6 0 0 3 94 6 36
2011 AS-06 89 7 0 0 2 0 2 98 2 44
2011 AS-07 83 8 0 8 0 0 0 92 8 12
2008 AS 77 10 3 3 3 0 3 90 7 487
2008 AS-01 77 11 4 2 1 0 6 93 2 129
2008 AS-02 74 14 1 4 4 1 2 90 8 137
2008 AS-03 80 7 3 4 4 0 1 88 9 70
2008 AS-04 82 3 2 3 5 0 5 89 9 60
2008 AS-05 79 11 0 7 4 0 0 89 11 28
2008 AS-06 86 5 5 3 0 0 0 92 3 37

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 22 5 3 4 4 4 86 8 494
2017 AS-01 52 25 4 1 4 5 9 89 6 137
2017 AS-02 62 19 6 5 4 2 2 84 9 132
2017 AS-03 54 22 9 2 6 3 3 82 9 87
2017 AS-04 60 11 2 7 12 6 2 77 21 53
2017 AS-05 52 30 7 5 0 4 2 88 5 43
2017 AS-06 56 40 0 0 0 0 3 100 0 32
2014 AS 47 21 11 6 6 5 5 75 13 449
2014 AS-01 49 18 14 5 5 4 6 74 11 131
2014 AS-02 38 27 10 5 4 8 7 77 11 110
2014 AS-03 51 21 11 3 8 1 4 76 12 71
2014 AS-04 46 14 12 4 14 8 2 67 20 50
2014 AS-05 46 28 5 13 3 0 5 78 16 39
2014 AS-06 58 15 6 9 6 3 3 77 16 33
2014 AS-07 58 17 8 0 8 0 8 82 9 12
2011 AS 44 24 9 9 10 2 3 71 20 572
2011 AS-01 44 28 7 9 7 2 3 75 17 177
2011 AS-02 41 24 12 8 10 2 3 68 19 145
2011 AS-03 47 20 8 7 15 2 1 69 23 86
2011 AS-04 43 22 5 9 18 0 3 67 29 65
2011 AS-05 51 19 8 8 5 3 5 76 15 37
2011 AS-06 51 16 11 11 7 2 2 70 19 45
2011 AS-07 25 42 8 8 8 0 8 73 18 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 23 8 3 3 0 1 85 7 492
2017 AS-01 65 22 6 4 2 0 1 88 6 136
2017 AS-02 65 18 10 3 3 0 1 84 6 131
2017 AS-03 51 29 10 3 7 0 0 79 10 87
2017 AS-04 64 23 4 2 6 2 0 89 8 53
2017 AS-05 59 25 11 5 0 0 0 84 5 43
2017 AS-06 53 31 12 0 0 0 3 87 0 32

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 26 6 3 3 1 1 87 7 494
2017 AS-01 66 23 4 2 2 1 1 92 5 137
2017 AS-02 63 21 8 3 3 2 2 86 6 132
2017 AS-03 48 30 9 4 8 1 0 79 12 87
2017 AS-04 61 26 4 2 4 4 0 90 6 53
2017 AS-05 59 30 5 7 0 0 0 88 7 43
2017 AS-06 47 35 12 3 0 0 3 84 3 32

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 25 9 5 3 0 1 83 8 494
2017 AS-01 64 21 7 5 2 0 1 86 7 137
2017 AS-02 62 20 11 5 2 0 0 82 7 132
2017 AS-03 45 30 14 6 6 0 0 75 12 87
2017 AS-04 59 26 6 2 4 2 2 88 6 53
2017 AS-05 61 25 9 0 5 0 0 86 5 43
2017 AS-06 53 35 3 6 0 0 3 90 6 32
2014 AS 53 24 11 8 4 1 0 78 11 449
2014 AS-01 50 21 11 9 5 2 2 74 14 131
2014 AS-02 47 30 14 5 3 1 0 78 8 110
2014 AS-03 54 24 8 7 7 0 0 77 14 71
2014 AS-04 64 14 8 14 0 0 0 78 14 50
2014 AS-05 56 36 8 0 0 0 0 92 0 39
2014 AS-06 61 18 15 3 3 0 0 79 6 33
2014 AS-07 58 17 0 17 8 0 0 75 25 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 44 16 5 2 3 7 76 7 127
2017 AS-02 18 36 18 9 5 5 9 63 16 22
2017 AS-03 11 63 19 4 0 4 0 77 4 27
2017 AS-04 24 39 14 9 0 9 5 73 11 21
2017 AS-05 40 13 21 4 0 0 22 67 5 23
2017 AS-06 25 62 4 0 4 0 4 91 4 24
2014 AS 35 39 12 5 3 1 6 79 8 116
2014 AS-02 16 58 16 5 5 0 0 74 10 19
2014 AS-03 48 38 9 5 0 0 0 86 5 21
2014 AS-04 39 26 13 0 4 4 13 79 5 23
2014 AS-05 19 56 0 13 6 0 6 80 20 16
2014 AS-06 38 38 14 5 0 0 5 80 5 21
2014 AS-07 40 30 10 10 0 0 10 78 11 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 38 15 8 4 4 1 72 13 495
2017 AS-01 33 30 17 7 7 5 1 67 15 137
2017 AS-02 34 41 10 10 1 3 1 77 12 133
2017 AS-03 25 34 20 8 7 5 1 63 16 87
2017 AS-04 21 49 17 6 2 6 0 74 8 53
2017 AS-05 38 37 12 9 2 3 0 76 12 43
2017 AS-06 25 50 6 6 6 6 0 80 13 32
2014 AS 29 40 14 6 6 7 0 73 12 449
2014 AS-01 31 35 15 5 7 6 0 71 13 131
2014 AS-02 28 41 13 5 3 11 0 78 8 110
2014 AS-03 34 42 11 0 7 6 0 81 7 71
2014 AS-04 20 50 14 10 4 2 0 71 14 50
2014 AS-05 28 41 13 8 3 8 0 75 11 39
2014 AS-06 21 36 21 9 9 3 0 59 19 33
2014 AS-07 33 25 17 8 17 0 0 58 25 12
2011 AS 30 30 18 9 8 5 0 64 18 571
2011 AS-01 31 30 17 8 8 6 1 64 17 177
2011 AS-02 26 36 16 10 10 3 0 64 20 144
2011 AS-03 30 27 19 12 6 6 1 61 19 86
2011 AS-04 42 17 15 12 6 8 0 63 20 65
2011 AS-05 24 30 22 8 5 11 0 61 15 37
2011 AS-06 24 36 27 7 7 0 0 60 13 45
2011 AS-07 33 50 8 8 0 0 0 83 8 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 35 18 11 4 2 1 66 15 494
2017 AS-01 34 26 20 9 7 2 1 62 17 137
2017 AS-02 29 46 10 10 2 1 1 76 13 133
2017 AS-03 21 36 22 13 7 1 1 58 20 87
2017 AS-04 27 34 26 9 2 2 0 62 12 53
2017 AS-05 35 32 16 11 0 5 0 71 12 43
2017 AS-06 26 35 16 16 3 3 0 63 20 31
2014 AS 26 38 17 10 6 3 0 66 16 449
2014 AS-01 28 31 21 11 7 2 0 60 18 131
2014 AS-02 27 37 16 7 5 7 0 70 13 110
2014 AS-03 31 42 11 7 7 1 0 74 14 71
2014 AS-04 22 48 16 8 6 0 0 70 14 50
2014 AS-05 21 46 15 10 5 3 0 68 16 39
2014 AS-06 21 33 24 18 3 0 0 55 21 33
2014 AS-07 25 50 0 8 17 0 0 75 25 12
2011 AS 26 34 17 11 8 3 0 63 19 569
2011 AS-01 32 30 16 11 7 3 1 64 19 177
2011 AS-02 21 40 16 11 10 3 0 62 21 144
2011 AS-03 26 29 19 14 6 5 1 59 21 85
2011 AS-04 28 31 25 8 6 3 0 60 14 65
2011 AS-05 22 44 14 17 3 0 0 67 19 36
2011 AS-06 29 38 18 9 7 0 0 67 16 45
2011 AS-07 17 42 25 0 17 0 0 58 17 12
2008 AS 29 39 14 9 7 2 0 70 16 489
2008 AS-01 30 37 15 8 6 4 0 70 14 130
2008 AS-02 30 41 11 11 7 0 1 71 18 137
2008 AS-03 24 40 14 10 10 1 0 65 20 70
2008 AS-04 27 40 13 12 7 2 0 68 19 60
2008 AS-05 29 43 14 7 7 0 0 71 14 28
2008 AS-06 43 35 11 5 3 3 0 81 8 37

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 38 17 14 4 5 1 62 20 494
2017 AS-01 25 31 18 12 7 5 1 60 20 136
2017 AS-02 23 41 12 15 2 7 1 68 19 133
2017 AS-03 15 40 21 15 3 3 2 58 19 87
2017 AS-04 13 42 19 15 8 4 0 57 24 53
2017 AS-05 24 37 16 14 0 9 0 67 15 43
2017 AS-06 9 47 16 19 6 3 0 58 26 32
2014 AS 20 36 18 13 6 7 0 60 20 449
2014 AS-01 26 28 23 11 5 8 0 59 16 131
2014 AS-02 19 33 16 14 4 14 0 61 20 110
2014 AS-03 18 46 11 11 7 6 0 69 19 71
2014 AS-04 16 44 20 12 6 2 0 61 18 50
2014 AS-05 13 36 23 13 8 8 0 53 22 39
2014 AS-06 15 42 18 18 6 0 0 58 24 33
2014 AS-07 17 42 8 17 17 0 0 58 33 12
2011 AS 19 36 19 13 7 5 0 58 22 570
2011 AS-01 27 30 16 12 7 8 0 62 20 176
2011 AS-02 17 35 19 14 10 5 1 55 25 145
2011 AS-03 18 32 26 15 6 4 0 51 22 85
2011 AS-04 15 42 25 11 5 3 0 59 16 65
2011 AS-05 14 46 19 8 5 8 0 65 15 37
2011 AS-06 13 49 11 18 9 0 0 62 27 45
2011 AS-07 8 33 17 33 8 0 0 42 42 12
2008 AS 15 43 18 12 5 5 1 62 19 489
2008 AS-01 16 38 22 14 5 5 0 57 20 130
2008 AS-02 15 45 18 8 6 6 1 65 15 137
2008 AS-03 13 43 16 16 9 4 0 58 25 70
2008 AS-04 15 40 17 20 3 5 0 58 25 60
2008 AS-05 7 54 21 11 7 0 0 61 18 28
2008 AS-06 30 46 5 14 0 5 0 80 14 37

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 23 33 17 13 8 6 0 60 22 494
2017 AS-01 26 28 19 10 7 10 0 60 19 136
2017 AS-02 24 37 19 8 7 4 1 64 16 133
2017 AS-03 18 36 14 14 13 5 1 57 28 87
2017 AS-04 17 34 15 23 7 4 0 53 32 53
2017 AS-05 26 28 14 23 5 5 0 56 29 43
2017 AS-06 22 41 22 12 3 0 0 63 16 32
2014 AS 19 32 18 14 10 6 0 55 26 449
2014 AS-01 21 24 21 16 11 7 0 48 29 131
2014 AS-02 17 38 19 8 8 9 0 61 18 110
2014 AS-03 18 44 8 10 14 6 0 66 25 71
2014 AS-04 18 28 16 24 8 6 0 49 34 50
2014 AS-05 18 31 18 10 15 8 0 53 28 39
2014 AS-06 24 27 24 15 9 0 0 52 24 33
2014 AS-07 17 33 8 33 8 0 0 50 42 12
2011 AS 21 30 19 13 11 5 0 55 25 570
2011 AS-01 24 27 18 11 11 8 0 56 25 176
2011 AS-02 21 29 21 13 10 6 0 54 24 145
2011 AS-03 15 26 20 21 13 5 0 43 36 85
2011 AS-04 25 35 22 12 5 2 0 61 17 65
2011 AS-05 16 43 11 16 8 5 0 63 26 37
2011 AS-06 22 31 22 7 16 2 0 55 23 45
2011 AS-07 8 50 25 0 17 0 0 58 17 12
2008 AS 17 37 17 12 10 6 0 58 23 489
2008 AS-01 18 32 21 10 12 8 0 54 23 130
2008 AS-02 18 39 14 12 9 7 0 61 24 137
2008 AS-03 14 33 17 16 13 7 0 51 31 70
2008 AS-04 20 33 20 13 8 5 0 56 23 60
2008 AS-05 4 61 11 11 11 4 0 67 22 28
2008 AS-06 27 49 14 8 3 0 0 76 11 37

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 37 16 15 9 3 0 58 25 494
2017 AS-01 24 34 16 14 9 3 0 60 24 136
2017 AS-02 21 37 14 14 8 5 0 62 24 133
2017 AS-03 17 39 13 17 13 0 1 57 30 87
2017 AS-04 13 34 26 16 9 0 2 48 25 53
2017 AS-05 17 39 16 19 2 7 0 60 22 43
2017 AS-06 9 41 22 16 12 0 0 50 28 32
2014 AS 18 35 19 16 8 4 0 55 26 449
2014 AS-01 21 29 22 17 8 4 0 52 25 131
2014 AS-02 17 41 15 16 5 6 0 62 22 110
2014 AS-03 21 38 17 11 10 3 0 61 22 71
2014 AS-04 18 42 14 20 6 0 0 60 26 50
2014 AS-05 8 28 21 28 10 5 0 38 41 39
2014 AS-06 21 27 24 9 15 3 0 50 25 33
2014 AS-07 8 50 17 0 25 0 0 58 25 12
2011 AS 17 40 14 17 10 2 0 58 27 570
2011 AS-01 23 39 15 11 9 3 0 64 21 176
2011 AS-02 17 36 16 19 12 1 0 53 31 145
2011 AS-03 15 38 18 16 12 1 0 54 29 85
2011 AS-04 18 48 9 18 5 2 0 67 23 65
2011 AS-05 16 30 11 27 16 0 0 46 43 37
2011 AS-06 4 44 13 24 13 0 0 49 38 45
2011 AS-07 8 67 8 8 8 0 0 75 17 12
2008 AS 19 39 14 17 10 2 0 59 27 489
2008 AS-01 19 38 15 15 11 2 0 58 27 130
2008 AS-02 21 38 15 17 9 1 0 59 26 136
2008 AS-03 14 41 10 21 13 0 0 56 34 70
2008 AS-04 15 43 12 13 10 7 0 63 25 60
2008 AS-05 14 32 18 21 11 4 0 48 33 28
2008 AS-06 35 35 11 14 5 0 0 70 19 37
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 44 17 8 2 3 0 72 10 494
2017 AS-01 27 42 17 9 2 2 1 71 11 137
2017 AS-02 31 40 15 8 3 4 0 74 11 132
2017 AS-03 23 45 17 8 3 3 0 70 12 87
2017 AS-04 24 42 24 8 0 2 0 67 8 53
2017 AS-05 23 53 16 5 0 3 0 79 5 43
2017 AS-06 19 56 19 6 0 0 0 75 6 32
2014 AS 28 44 17 6 2 2 0 74 9 448
2014 AS-01 27 41 22 5 3 2 0 69 8 131
2014 AS-02 27 48 9 10 0 5 0 79 11 109
2014 AS-03 32 41 21 1 3 1 0 74 4 71
2014 AS-04 22 44 18 14 0 2 0 67 14 50
2014 AS-05 26 51 18 0 3 0 3 79 3 39
2014 AS-06 36 45 15 0 3 0 0 82 3 33
2014 AS-07 25 50 0 8 17 0 0 75 25 12
2011 AS 34 40 12 8 4 1 0 76 12 572
2011 AS-01 38 36 14 6 6 1 0 74 11 177
2011 AS-02 29 43 12 12 3 1 0 72 15 145
2011 AS-03 30 43 14 7 2 3 0 76 10 86
2011 AS-04 40 35 14 6 2 3 0 78 8 65
2011 AS-05 22 54 5 11 8 0 0 76 19 37
2011 AS-06 44 40 9 2 4 0 0 84 7 45
2011 AS-07 25 58 0 17 0 0 0 83 17 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 43 12 4 1 4 0 83 5 494
2017 AS-01 33 44 11 4 1 6 1 82 6 136
2017 AS-02 39 40 11 4 0 4 0 83 5 133
2017 AS-03 29 45 16 3 2 5 0 77 6 87
2017 AS-04 39 46 6 4 2 4 0 88 6 53
2017 AS-05 40 39 14 2 0 5 0 83 2 43
2017 AS-06 37 44 19 0 0 0 0 81 0 32
2014 AS 37 43 12 3 1 4 1 84 4 449
2014 AS-01 34 43 13 4 2 4 1 81 6 131
2014 AS-02 36 44 10 2 1 5 1 86 3 110
2014 AS-03 38 42 13 3 0 3 1 84 3 71
2014 AS-04 32 46 12 6 2 2 0 80 8 50
2014 AS-05 41 38 13 3 0 5 0 84 3 39
2014 AS-06 48 39 9 0 0 0 3 91 0 33
2014 AS-07 67 25 8 0 0 0 0 92 0 12
2011 AS 40 38 11 4 2 5 1 82 6 571
2011 AS-01 40 33 12 3 2 8 1 81 6 177
2011 AS-02 35 42 11 7 3 1 1 79 10 144
2011 AS-03 36 48 10 0 0 6 0 89 0 86
2011 AS-04 46 29 18 2 0 5 0 79 2 65
2011 AS-05 43 38 3 3 5 5 3 88 9 37
2011 AS-06 44 42 9 2 2 0 0 87 4 45
2011 AS-07 33 50 8 8 0 0 0 83 8 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 37 10 8 4 2 1 77 12 490
2017 AS-01 33 41 10 8 4 2 1 77 12 137
2017 AS-02 41 28 15 7 5 2 2 71 13 133
2017 AS-03 33 43 6 12 5 1 1 77 17 86
2017 AS-04 43 35 4 6 6 6 0 83 13 49
2017 AS-05 42 30 19 4 3 2 0 74 7 43
2017 AS-06 47 44 0 6 0 3 0 94 6 32
2014 AS 41 39 8 7 4 1 1 81 11 449
2014 AS-01 37 40 8 6 7 2 2 79 13 131
2014 AS-02 37 41 10 8 2 1 1 79 10 110
2014 AS-03 49 35 7 4 3 1 0 86 7 71
2014 AS-04 30 44 12 10 4 0 0 74 14 50
2014 AS-05 46 41 3 3 3 5 0 92 5 39
2014 AS-06 52 30 9 9 0 0 0 82 9 33
2014 AS-07 67 25 0 8 0 0 0 92 8 12
2011 AS 42 31 7 9 5 5 1 78 15 572
2011 AS-01 40 36 4 8 4 7 1 82 13 177
2011 AS-02 35 31 11 12 6 3 1 70 19 145
2011 AS-03 42 33 8 5 7 5 1 79 12 86
2011 AS-04 54 26 6 5 5 5 0 84 10 65
2011 AS-05 38 35 8 11 3 3 3 77 14 37
2011 AS-06 53 16 9 9 9 2 2 72 19 45
2011 AS-07 75 0 8 17 0 0 0 75 17 12
2008 AS 38 35 8 9 5 4 1 76 15 489
2008 AS-01 33 26 12 15 4 8 2 66 21 130
2008 AS-02 39 34 9 6 9 3 1 76 15 137
2008 AS-03 33 40 9 9 6 4 0 76 15 70
2008 AS-04 38 42 3 12 3 0 2 81 15 60
2008 AS-05 39 43 0 7 4 4 4 88 12 28
2008 AS-06 57 30 5 3 3 3 0 89 6 37

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 31 20 10 6 6 1 61 17 493
2017 AS-01 17 35 24 9 6 7 2 57 16 136
2017 AS-02 32 22 19 10 7 7 1 60 20 133
2017 AS-03 25 36 20 10 3 5 1 65 15 87
2017 AS-04 32 24 13 13 6 9 2 64 21 53
2017 AS-05 19 35 34 3 5 5 0 56 8 43
2017 AS-06 36 35 13 13 3 0 0 71 16 31
2014 AS 30 34 18 8 3 5 2 68 12 449
2014 AS-01 26 32 17 12 5 4 4 63 19 131
2014 AS-02 27 33 20 5 3 10 1 68 9 110
2014 AS-03 34 32 25 4 0 4 0 69 4 71
2014 AS-04 30 30 18 12 8 0 2 61 20 50
2014 AS-05 21 44 15 8 3 10 0 71 11 39
2014 AS-06 48 36 15 0 0 0 0 85 0 33
2014 AS-07 58 25 0 17 0 0 0 83 17 12
2011 AS 21 31 21 12 7 6 2 56 21 571
2011 AS-01 17 29 21 15 7 8 3 52 24 177
2011 AS-02 24 32 19 10 9 6 0 59 21 144
2011 AS-03 21 26 22 14 9 7 1 51 25 86
2011 AS-04 20 37 18 8 5 6 6 65 14 65
2011 AS-05 24 32 22 11 8 0 3 58 19 37
2011 AS-06 22 29 29 9 7 2 2 53 16 45
2011 AS-07 33 25 8 25 0 8 0 64 27 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 24 24 12 8 12 3 47 24 495
2017 AS-01 15 22 21 15 9 13 5 45 29 137
2017 AS-02 17 23 26 10 10 11 3 47 24 133
2017 AS-03 13 23 24 13 10 14 3 43 28 87
2017 AS-04 17 21 30 13 4 11 4 45 20 53
2017 AS-05 9 21 28 11 7 21 2 40 24 43
2017 AS-06 34 34 22 0 3 6 0 73 3 32
2014 AS 18 26 18 12 12 11 3 52 28 449
2014 AS-01 21 26 16 9 11 14 2 56 25 131
2014 AS-02 15 30 21 11 11 9 4 51 25 110
2014 AS-03 21 28 18 13 10 10 0 55 25 71
2014 AS-04 14 20 16 20 14 14 2 40 40 50
2014 AS-05 15 18 15 8 18 21 5 45 34 39
2014 AS-06 18 30 15 18 9 0 9 53 30 33
2014 AS-07 25 42 17 0 8 0 8 73 9 12
2011 AS 17 20 18 16 13 13 3 44 35 571
2011 AS-01 19 20 19 14 11 14 3 47 31 177
2011 AS-02 13 22 17 17 13 15 4 43 36 144
2011 AS-03 19 17 14 22 15 9 3 41 43 86
2011 AS-04 22 18 20 17 14 8 2 44 34 65
2011 AS-05 14 16 27 11 11 19 3 38 28 37
2011 AS-06 20 18 13 16 22 9 2 43 43 45
2011 AS-07 8 25 25 25 0 8 8 40 30 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 24 8 5 1 2 2 85 6 493
2017 AS-01 55 21 9 4 2 4 4 82 7 137
2017 AS-02 65 17 11 5 0 1 2 84 5 132
2017 AS-03 53 33 6 5 1 1 1 88 6 87
2017 AS-04 56 21 10 8 2 0 4 80 10 52
2017 AS-05 63 18 12 2 2 3 0 83 5 43
2017 AS-06 44 47 0 9 0 0 0 91 9 32
2014 AS 56 24 8 6 1 1 3 84 7 449
2014 AS-01 53 25 9 5 2 2 5 82 8 131
2014 AS-02 55 27 8 5 0 1 4 86 6 110
2014 AS-03 59 27 7 4 1 0 1 87 6 71
2014 AS-04 56 18 8 8 2 2 6 80 11 50
2014 AS-05 54 28 8 8 0 0 3 84 8 39
2014 AS-06 70 15 12 3 0 0 0 85 3 33
2014 AS-07 67 17 0 8 8 0 0 83 17 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 64 24 5 1 1 2 3 92 3 493
2017 AS-01 62 24 7 1 1 2 3 91 2 137
2017 AS-02 69 19 6 2 1 1 2 91 3 131
2017 AS-03 60 28 2 2 2 2 3 93 5 87
2017 AS-04 57 26 6 0 4 6 2 90 4 53
2017 AS-05 72 21 2 0 0 2 2 98 0 43
2017 AS-06 62 35 0 3 0 0 0 97 3 32
2014 AS 69 21 4 1 0 1 2 94 2 449
2014 AS-01 66 23 4 2 1 1 4 94 2 131
2014 AS-02 66 24 5 1 1 2 2 93 2 110
2014 AS-03 72 17 7 1 0 1 1 91 1 71
2014 AS-04 74 18 2 2 0 2 2 96 2 50
2014 AS-05 72 23 3 0 0 0 3 97 0 39
2014 AS-06 79 15 3 3 0 0 0 94 3 33
2014 AS-07 67 17 8 0 0 0 8 91 0 12
2011 AS 74 16 4 2 0 1 2 93 2 569
2011 AS-01 75 14 5 2 0 2 2 93 2 176
2011 AS-02 68 21 4 3 1 1 2 91 4 145
2011 AS-03 76 12 6 2 0 0 4 91 2 85
2011 AS-04 80 16 3 2 0 0 0 95 2 64
2011 AS-05 78 14 3 0 0 0 5 97 0 37
2011 AS-06 76 20 0 0 0 2 2 100 0 45
2011 AS-07 67 17 17 0 0 0 0 83 0 12
2008 AS 74 16 4 2 2 1 2 92 4 490
2008 AS-01 75 12 5 2 2 1 4 90 4 130
2008 AS-02 69 20 4 4 1 1 1 91 5 137
2008 AS-03 74 14 4 3 4 0 0 89 7 70
2008 AS-04 73 15 2 2 3 2 3 93 5 60
2008 AS-05 82 14 4 0 0 0 0 96 0 28
2008 AS-06 78 19 0 0 0 0 3 100 0 37

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 33 17 14 7 3 0 61 21 493
2017 AS-01 28 28 20 14 7 4 1 58 21 137
2017 AS-02 25 33 18 14 8 2 1 60 22 132
2017 AS-03 24 36 17 13 8 2 0 61 21 87
2017 AS-04 28 34 9 17 7 4 0 64 26 53
2017 AS-05 26 39 23 5 2 5 0 69 7 43
2017 AS-06 26 42 10 16 6 0 0 68 23 31
2014 AS 29 35 15 10 6 5 1 68 17 449
2014 AS-01 31 28 14 11 11 5 0 62 23 131
2014 AS-02 26 38 14 10 4 7 1 70 15 110
2014 AS-03 28 41 14 8 3 4 1 73 12 71
2014 AS-04 34 24 24 8 2 8 0 63 11 50
2014 AS-05 26 44 3 10 13 3 3 73 24 39
2014 AS-06 33 36 18 6 3 3 0 72 9 33
2014 AS-07 8 67 8 8 8 0 0 75 17 12
2011 AS 33 33 12 11 9 2 0 67 21 569
2011 AS-01 35 29 12 8 14 2 1 65 22 177
2011 AS-02 28 33 17 14 7 1 0 62 21 144
2011 AS-03 33 35 8 9 11 2 1 71 21 85
2011 AS-04 38 30 9 14 8 2 0 68 22 64
2011 AS-05 30 35 11 19 3 3 0 67 22 37
2011 AS-06 36 38 9 7 7 4 0 77 14 45
2011 AS-07 17 50 25 0 8 0 0 67 8 12
2008 AS 33 39 11 9 6 2 0 73 16 489
2008 AS-01 26 43 6 11 9 5 0 73 20 129
2008 AS-02 32 42 12 7 5 1 0 76 12 137
2008 AS-03 31 30 19 14 6 0 0 61 20 70
2008 AS-04 37 42 8 8 3 2 0 80 12 60
2008 AS-05 39 29 11 11 11 0 0 68 21 28
2008 AS-06 51 35 5 5 3 0 0 86 8 37

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 30 15 13 14 3 3 55 28 493
2017 AS-01 21 18 16 16 19 6 4 44 39 137
2017 AS-02 20 35 17 9 14 1 2 58 24 133
2017 AS-03 20 34 12 16 15 3 0 56 32 87
2017 AS-04 21 34 16 10 13 4 2 59 24 52
2017 AS-05 36 33 16 7 5 2 0 71 12 42
2017 AS-06 25 34 16 12 6 0 6 63 20 32
2014 AS 21 25 17 16 16 4 2 48 34 448
2014 AS-01 21 21 16 14 21 6 1 45 38 130
2014 AS-02 14 30 13 21 13 6 4 48 37 110
2014 AS-03 27 27 24 11 10 1 0 54 21 71
2014 AS-04 24 28 14 18 16 0 0 52 34 50
2014 AS-05 26 21 15 15 18 3 3 49 35 39
2014 AS-06 21 30 18 15 12 3 0 53 28 33
2014 AS-07 17 8 33 8 25 0 8 27 36 12
2011 AS 17 30 16 17 17 1 2 48 36 570
2011 AS-01 18 27 14 15 22 2 2 46 39 177
2011 AS-02 10 37 18 16 18 0 1 48 34 145
2011 AS-03 21 28 13 18 16 1 2 51 35 85
2011 AS-04 17 36 14 16 14 2 2 55 31 64
2011 AS-05 19 22 22 30 5 0 3 42 36 37
2011 AS-06 22 24 16 20 11 2 4 50 33 45
2011 AS-07 17 25 33 17 8 0 0 42 25 12
2008 AS 16 36 14 16 15 1 1 54 32 489
2008 AS-01 14 31 19 12 21 2 2 46 34 130
2008 AS-02 21 28 16 18 15 0 1 50 34 136
2008 AS-03 13 44 10 19 13 1 0 58 32 70
2008 AS-04 13 45 10 20 7 3 2 61 28 60
2008 AS-05 14 43 14 11 14 4 0 59 26 28
2008 AS-06 24 49 5 14 5 3 0 75 19 37

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 43 16 7 5 4 1 71 12 494
2017 AS-01 22 40 17 7 6 5 2 67 14 136
2017 AS-02 27 40 13 8 6 4 1 71 15 133
2017 AS-03 20 44 20 7 7 3 0 65 14 87
2017 AS-04 23 49 15 9 2 2 0 73 11 53
2017 AS-05 38 44 16 0 0 3 0 83 0 43
2017 AS-06 19 56 12 3 3 6 0 80 7 32

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 36 13 2 2 6 1 82 4 494
2017 AS-01 39 33 12 3 5 8 1 78 8 137
2017 AS-02 44 31 16 3 1 2 2 78 5 133
2017 AS-03 34 44 12 2 0 8 0 85 3 86
2017 AS-04 40 41 11 2 0 6 0 86 2 53
2017 AS-05 54 28 9 0 0 9 0 90 0 43
2017 AS-06 41 47 9 0 0 3 0 90 0 32
2014 AS 47 31 12 4 2 4 1 82 6 449
2014 AS-01 38 34 14 3 4 6 2 78 7 131
2014 AS-02 49 33 9 3 1 5 1 87 4 110
2014 AS-03 59 25 7 3 3 3 0 87 6 71
2014 AS-04 48 34 12 6 0 0 0 82 6 50
2014 AS-05 44 21 10 10 3 13 0 74 15 39
2014 AS-06 48 33 18 0 0 0 0 82 0 33
2014 AS-07 42 33 25 0 0 0 0 75 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 43 39 11 3 2 3 0 85 5 493
2017 AS-01 43 38 10 4 3 2 0 83 7 137
2017 AS-02 44 36 11 3 1 4 0 84 5 133
2017 AS-03 38 45 9 1 2 5 0 87 4 87
2017 AS-04 46 31 15 6 0 2 0 78 6 52
2017 AS-05 52 39 9 0 0 0 0 91 0 43
2017 AS-06 42 42 10 3 0 3 0 87 3 31
2014 AS 43 35 14 3 2 3 0 81 5 449
2014 AS-01 37 37 15 2 4 4 0 78 6 131
2014 AS-02 41 39 13 3 1 4 0 83 4 110
2014 AS-03 59 21 11 3 1 4 0 84 4 71
2014 AS-04 42 38 12 6 0 2 0 82 6 50
2014 AS-05 44 36 15 5 0 0 0 79 5 39
2014 AS-06 52 33 15 0 0 0 0 85 0 33
2014 AS-07 33 42 17 8 0 0 0 75 8 12
2011 AS 37 38 13 6 3 2 0 77 10 570
2011 AS-01 40 35 13 6 2 3 1 78 8 176
2011 AS-02 32 39 14 7 6 3 0 73 13 145
2011 AS-03 36 39 11 8 2 4 0 78 11 85
2011 AS-04 40 37 12 6 5 0 0 77 11 65
2011 AS-05 32 51 11 5 0 0 0 84 5 37
2011 AS-06 38 38 13 4 4 2 0 77 9 45
2011 AS-07 50 25 17 8 0 0 0 75 8 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 37 6 4 2 0 0 88 6 493
2017 AS-01 52 34 5 6 3 1 0 86 9 137
2017 AS-02 55 36 5 4 1 0 0 90 5 132
2017 AS-03 41 43 8 3 4 1 0 85 7 86
2017 AS-04 47 38 8 6 2 0 0 85 7 53
2017 AS-05 61 35 5 0 0 0 0 95 0 43
2017 AS-06 44 44 12 0 0 0 0 88 0 32
2014 AS 51 35 9 2 2 0 0 87 4 449
2014 AS-01 48 35 9 2 5 0 0 83 8 131
2014 AS-02 54 37 7 2 0 0 0 91 2 110
2014 AS-03 61 24 10 4 1 0 0 85 6 71
2014 AS-04 54 26 16 2 0 2 0 82 2 50
2014 AS-05 49 49 3 0 0 0 0 97 0 39
2014 AS-06 45 45 6 3 0 0 0 91 3 33
2014 AS-07 42 50 0 8 0 0 0 92 8 12
2011 AS 44 39 9 5 3 0 0 84 8 570
2011 AS-01 55 31 7 3 3 1 0 86 6 176
2011 AS-02 37 44 9 5 5 0 0 81 10 145
2011 AS-03 38 48 7 5 2 0 0 86 7 85
2011 AS-04 48 34 15 3 0 0 0 82 3 65
2011 AS-05 35 43 14 5 0 0 3 81 6 37
2011 AS-06 42 38 2 11 7 0 0 80 18 45
2011 AS-07 50 42 8 0 0 0 0 92 0 12
2008 AS 41 41 9 4 4 0 0 82 9 490
2008 AS-01 38 40 11 5 5 0 0 78 11 130
2008 AS-02 38 46 8 3 4 1 0 85 7 137
2008 AS-03 31 44 9 10 6 0 0 76 16 70
2008 AS-04 45 43 7 3 2 0 0 88 5 60
2008 AS-05 50 32 11 0 7 0 0 82 7 28
2008 AS-06 59 30 5 3 3 0 0 89 5 37

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 33 15 6 4 1 0 74 11 494
2017 AS-01 41 30 17 7 4 0 0 71 12 137
2017 AS-02 44 35 10 6 4 1 0 80 10 133
2017 AS-03 35 35 15 6 9 0 0 70 15 86
2017 AS-04 36 34 21 6 4 0 0 70 9 53
2017 AS-05 45 32 14 5 0 5 0 81 5 43
2017 AS-06 34 38 16 9 3 0 0 72 12 32
2014 AS 44 32 14 6 3 0 1 77 9 449
2014 AS-01 41 33 14 6 3 1 2 76 9 131
2014 AS-02 45 31 14 6 3 0 0 76 9 110
2014 AS-03 49 35 7 4 4 0 0 85 8 71
2014 AS-04 42 30 16 8 2 0 2 73 10 50
2014 AS-05 44 38 10 5 3 0 0 82 8 39
2014 AS-06 45 21 27 6 0 0 0 67 6 33
2014 AS-07 33 42 17 0 8 0 0 75 8 12
2011 AS 43 33 13 5 5 0 0 77 10 570
2011 AS-01 42 36 11 6 5 1 0 78 10 177
2011 AS-02 44 31 15 5 6 0 0 74 10 144
2011 AS-03 43 37 9 5 6 0 0 80 10 86
2011 AS-04 43 35 11 9 2 0 0 78 11 65
2011 AS-05 42 28 22 6 0 3 0 71 6 36
2011 AS-06 47 27 16 0 11 0 0 73 11 45
2011 AS-07 33 33 17 8 8 0 0 67 17 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 33 14 8 3 0 0 75 11 495
2017 AS-01 44 26 18 10 2 0 0 70 12 137
2017 AS-02 44 35 10 8 2 1 0 80 11 133
2017 AS-03 36 34 14 8 8 0 0 70 16 87
2017 AS-04 36 34 19 7 4 0 0 70 11 53
2017 AS-05 43 46 7 5 0 0 0 88 5 43
2017 AS-06 38 41 19 3 0 0 0 78 3 32
2014 AS 42 34 15 6 2 0 0 77 8 449
2014 AS-01 41 34 18 3 4 0 1 75 7 131
2014 AS-02 42 32 16 8 2 0 0 74 10 110
2014 AS-03 44 42 6 4 4 0 0 86 8 71
2014 AS-04 44 34 14 8 0 0 0 78 8 50
2014 AS-05 44 36 10 8 0 3 0 82 8 39
2014 AS-06 42 30 24 3 0 0 0 73 3 33
2014 AS-07 42 33 8 8 8 0 0 75 17 12
2011 AS 42 36 11 6 5 0 0 78 10 571
2011 AS-01 41 41 8 6 4 0 0 82 10 177
2011 AS-02 41 36 13 6 5 0 0 77 10 144
2011 AS-03 45 31 13 3 7 0 0 77 10 86
2011 AS-04 42 34 14 9 2 0 0 75 11 65
2011 AS-05 38 38 19 3 0 3 0 78 3 37
2011 AS-06 47 29 9 7 9 0 0 76 16 45
2011 AS-07 25 42 17 8 8 0 0 67 17 12
2008 AS 44 38 7 7 4 0 0 82 10 490
2008 AS-01 39 36 11 8 5 1 0 76 13 130
2008 AS-02 42 39 6 8 5 0 0 81 13 137
2008 AS-03 37 43 11 6 3 0 0 80 9 70
2008 AS-04 55 37 2 7 0 0 0 92 7 60
2008 AS-05 39 43 7 4 4 4 0 85 7 28
2008 AS-06 65 27 3 3 3 0 0 92 5 37

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 40 24 17 9 7 2 1 66 16 495
2017 AS-01 41 15 19 10 10 3 2 59 21 137
2017 AS-02 41 24 16 10 4 3 1 68 16 133
2017 AS-03 37 29 13 9 10 1 1 67 20 87
2017 AS-04 32 27 25 9 7 0 0 59 17 53
2017 AS-05 42 33 19 5 2 0 0 74 7 43
2017 AS-06 41 40 9 6 0 3 0 84 6 32
2014 AS 42 22 17 9 5 3 1 67 15 449
2014 AS-01 42 25 19 4 6 3 1 70 10 131
2014 AS-02 38 25 20 11 5 2 0 64 16 110
2014 AS-03 52 23 8 8 4 4 0 78 13 71
2014 AS-04 42 16 18 10 8 6 0 62 19 50
2014 AS-05 38 26 21 10 3 0 3 66 13 39
2014 AS-06 45 15 12 18 3 3 3 65 23 33
2014 AS-07 42 8 8 17 17 0 8 55 36 12
2011 AS 42 23 15 9 7 4 0 68 17 570
2011 AS-01 43 21 14 10 6 6 0 68 17 176
2011 AS-02 40 31 13 8 8 1 0 71 16 144
2011 AS-03 45 23 14 6 8 2 1 71 14 86
2011 AS-04 48 17 14 12 6 3 0 67 19 65
2011 AS-05 32 19 24 11 5 8 0 56 18 37
2011 AS-06 42 11 27 9 4 4 2 57 14 45
2011 AS-07 17 50 8 25 0 0 0 67 25 12
2008 AS 39 28 12 9 7 4 0 70 17 489
2008 AS-01 36 28 12 10 8 5 0 68 19 130
2008 AS-02 36 31 12 9 7 4 0 70 18 137
2008 AS-03 36 30 14 11 4 4 0 69 16 70
2008 AS-04 53 18 15 7 5 2 0 73 12 60
2008 AS-05 29 29 18 7 7 11 0 64 16 28
2008 AS-06 54 30 8 5 3 0 0 84 8 37
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 32 32 37 494
2017 AS-01 38 21 41 137
2017 AS-02 27 34 39 132
2017 AS-03 33 33 33 87
2017 AS-04 38 28 34 53
2017 AS-05 23 51 26 43
2017 AS-06 28 35 37 32
2014 AS 34 32 34 447
2014 AS-01 31 35 33 131
2014 AS-02 34 29 37 110
2014 AS-03 31 35 34 71
2014 AS-04 38 28 34 50
2014 AS-05 32 29 39 38
2014 AS-06 41 34 25 32
2014 AS-07 42 33 25 12
2011 AS 36 33 31 572
2011 AS-01 41 28 31 177
2011 AS-02 34 35 31 145
2011 AS-03 34 33 34 86
2011 AS-04 43 35 22 65
2011 AS-05 27 41 32 37
2011 AS-06 27 38 36 45
2011 AS-07 17 58 25 12

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 18 40 29 1 5 8 155
2017 AS-01 13 37 28 2 12 8 51
2017 AS-02 14 43 35 0 3 6 35
2017 AS-03 34 31 21 0 3 11 29
2017 AS-04 5 45 39 0 0 10 20
2017 AS-05 10 50 40 0 0 0 10
2014 AS 20 43 24 5 9999 9 150
2014 AS-01 17 51 20 2 9999 10 41
2014 AS-02 13 46 27 11 9999 3 37
2014 AS-03 32 45 14 5 9999 5 22
2014 AS-04 21 26 37 5 9999 11 19
2014 AS-05 8 50 25 0 9999 17 12
2014 AS-06 38 23 31 0 9999 8 13
2011 AS 16 40 28 4 9999 11 204
2011 AS-01 11 48 25 7 9999 10 73
2011 AS-02 19 40 23 0 9999 19 48
2011 AS-03 14 28 41 3 9999 14 29
2011 AS-04 14 50 25 7 9999 4 28
2011 AS-05 0 30 60 10 9999 0 10
2011 AS-06 58 17 25 0 9999 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 16 84 493
2017 AS-01 18 82 137
2017 AS-02 17 83 132
2017 AS-03 18 82 86
2017 AS-05 18 82 43
2014 AS 17 83 449
2014 AS-01 19 81 131
2014 AS-02 16 84 110
2014 AS-03 21 79 71
2014 AS-04 16 84 50
2014 AS-06 18 82 33

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 57 77
2017 AS-01 49 25
2017 AS-02 63 22
2017 AS-03 57 14
2014 AS 51 76
2014 AS-01 60 25
2014 AS-02 49 16
2014 AS-03 40 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 63 77
2017 AS-01 69 25
2017 AS-02 55 22
2017 AS-03 65 14
2014 AS 58 76
2014 AS-01 64 25
2014 AS-02 51 16
2014 AS-03 60 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS 10 77
2017 AS-01 0 25
2014 AS 13 76

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 77
2017 AS-01 0 25
2017 AS-02 0 22
2017 AS-03 0 14
2014 AS 0 76
2014 AS-01 0 25
2014 AS-02 0 16
2014 AS-03 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS 7 77
2017 AS-03 0 14
2014 AS-01 0 25
2014 AS-02 0 16
2014 AS-03 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 AS-01 0 25
2014 AS-02 0 16

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS-02 0 22
2017 AS-03 0 14
2014 AS-01 0 25
2014 AS-03 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 AS 36 77
2017 AS-01 36 25
2017 AS-02 36 22
2014 AS 44 77
2014 AS-01 48 25
2014 AS-02 46 17
2014 AS-03 40 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 AS 35 77
2017 AS-01 47 25
2017 AS-02 23 22
2014 AS 37 77
2014 AS-01 44 25
2014 AS-02 35 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 AS 43 77
2017 AS-01 36 25
2017 AS-02 41 22
2017 AS-03 43 14
2014 AS 36 77
2014 AS-01 36 25
2014 AS-02 46 17
2014 AS-03 33 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 AS 30 77
2017 AS-01 28 25
2017 AS-02 33 22
2017 AS-03 35 14
2014 AS 32 77
2014 AS-01 32 25
2014 AS-02 41 17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 AS 28 77
2017 AS-01 32 25
2017 AS-02 27 22
2014 AS 17 77

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 AS 65 77
2017 AS-01 57 25
2017 AS-02 63 22
2017 AS-03 79 14
2014 AS 57 77
2014 AS-01 56 25
2014 AS-02 70 17
2014 AS-03 47 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 AS 25 77
2017 AS-01 36 25
2014 AS 39 77
2014 AS-01 44 25
2014 AS-02 42 17
2014 AS-03 33 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 AS-01 0 25
2017 AS-02 0 22
2014 AS-02 0 17
2014 AS-03 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 AS 18 77
2017 AS-02 23 22
2014 AS 6 77

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 AS 9 77

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 AS 36 77
2017 AS-01 32 25
2017 AS-02 41 22
2014 AS 38 77
2014 AS-01 32 25
2014 AS-02 42 17
2014 AS-03 33 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 AS 27 77
2017 AS-01 41 25
2014 AS 34 77
2014 AS-01 24 25
2014 AS-02 46 17
2014 AS-03 33 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 11 77
2017 AS-03 0 14
2014 AS 14 77

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 52 77
2017 AS-01 51 25
2017 AS-02 45 22
2017 AS-03 57 14
2014 AS 64 77
2014 AS-01 68 25
2014 AS-02 59 17
2014 AS-03 67 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 AS 26 77
2017 AS-01 20 25
2017 AS-02 32 22
2014 AS 25 77
2014 AS-01 36 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 22
2017 AS-03 0 14
2014 AS 10 77

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 15 77
2017 AS-03 35 14
2014 AS 19 77
2014 AS-01 24 25

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 25
2017 AS-02 0 22
2014 AS 9 77

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS-03 0 14
2014 AS-02 0 17

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 12 77
2017 AS-01 20 25
2014 AS 12 77

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 7 77
2017 AS-02 0 22
2014 AS 9 77

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 33 77
2017 AS-01 33 25
2017 AS-02 41 22
2014 AS 25 77

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS 11 75
2014 AS 11 73
2014 AS-03 0 13

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 19 75
2017 AS-02 29 21
2014 AS 10 73

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 AS 12 75
2017 AS-01 20 24
2014 AS 11 73

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 AS 8 75
2017 AS-03 0 14
2014 AS 14 73
2014 AS-01 26 23

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 24
2014 AS 21 73
2014 AS-01 26 23
2014 AS-02 30 17

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 13 75
2014 AS 8 73
2014 AS-03 0 13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 23 75
2017 AS-01 21 24
2017 AS-02 24 21
2014 AS 21 73
2014 AS-02 30 17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 AS 8 75
2014 AS 7 73

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 AS 9 75
2014 AS 11 73

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 16 75
2014 AS 18 73
2014 AS-01 22 23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 AS 12 75
2017 AS-01 26 24
2017 AS-02 0 21
2014 AS 8 73
2014 AS-03 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 35 75
2017 AS-01 34 24
2017 AS-02 28 21
2017 AS-03 50 14
2014 AS 33 73
2014 AS-01 47 23
2014 AS-02 42 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 24
2017 AS-03 0 14
2014 AS 0 73
2014 AS-01 0 23
2014 AS-02 0 17
2014 AS-03 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 49 75
2017 AS-01 49 24
2017 AS-02 56 21
2017 AS-03 49 14
2014 AS 53 73
2014 AS-01 52 23
2014 AS-02 52 17
2014 AS-03 62 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 21
2017 AS-03 0 14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 14 75
2014 AS 14 73

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 89 11 77
2017 AS-01 87 13 25
2017 AS-02 90 10 22
2017 AS-03 92 8 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 20 22 6 4 26 6 54 15 495
2017 AS-01 18 20 20 4 5 26 7 57 13 137
2017 AS-02 14 25 19 7 4 24 7 57 16 133
2017 AS-03 15 17 22 5 7 27 8 49 18 87
2017 AS-04 19 17 24 9 0 23 8 51 13 53
2017 AS-05 16 9 23 5 2 38 7 46 12 43
2017 AS-06 19 22 28 6 3 22 0 52 12 32
2014 AS 19 18 19 7 7 25 5 53 20 449
2014 AS-01 19 16 18 5 9 24 8 52 20 131
2014 AS-02 19 22 16 10 5 23 5 56 21 110
2014 AS-03 20 21 18 8 6 23 4 56 19 71
2014 AS-04 18 12 22 6 8 30 4 45 21 50
2014 AS-05 18 13 18 5 3 41 3 55 14 39
2014 AS-06 21 21 12 15 9 18 3 54 31 33
2014 AS-07 17 17 58 0 0 8 0 36 0 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 32 21 5 3 10 1 67 9 493
2017 AS-01 29 33 17 4 3 13 1 72 8 137
2017 AS-02 27 33 20 5 5 9 2 68 10 132
2017 AS-03 21 35 23 2 6 11 2 64 9 86
2017 AS-04 30 25 26 4 0 15 0 65 4 53
2017 AS-05 28 26 23 12 2 7 2 59 15 43
2017 AS-06 28 37 22 9 0 3 0 68 10 32
2014 AS 30 27 18 6 4 14 1 66 12 449
2014 AS-01 25 27 21 6 6 14 2 61 14 131
2014 AS-02 34 27 16 5 3 13 3 72 9 110
2014 AS-03 35 21 17 7 4 15 0 67 13 71
2014 AS-04 28 30 14 10 4 14 0 67 16 50
2014 AS-05 26 31 13 8 3 21 0 71 13 39
2014 AS-06 39 21 21 6 6 6 0 65 13 33
2014 AS-07 17 33 42 0 0 8 0 55 0 12
2011 AS 32 40 14 4 3 8 0 78 7 571
2011 AS-01 36 37 11 6 2 9 0 80 8 177
2011 AS-02 25 42 18 4 5 6 0 71 10 144
2011 AS-03 29 40 16 1 3 10 0 77 5 86
2011 AS-04 34 45 9 3 3 6 0 84 7 65
2011 AS-05 32 43 11 0 3 8 3 85 3 37
2011 AS-06 31 44 16 0 2 7 0 81 2 45
2011 AS-07 50 25 17 8 0 0 0 75 8 12
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 44 12 6 2 3 2 79 8 495
2017 AS-01 25 36 16 10 5 4 4 67 16 137
2017 AS-02 30 48 10 5 1 4 1 83 6 133
2017 AS-03 31 51 11 2 1 4 0 85 4 87
2017 AS-04 44 36 13 6 0 2 0 81 6 53
2017 AS-05 35 51 7 5 3 0 0 86 7 43
2017 AS-06 44 47 3 3 0 0 3 94 3 32
2014 AS 32 48 12 5 1 0 1 81 7 448
2014 AS-01 22 52 16 7 2 1 1 75 9 130
2014 AS-02 28 50 12 5 3 1 2 80 7 110
2014 AS-03 44 42 10 3 1 0 0 86 4 71
2014 AS-04 38 44 8 10 0 0 0 82 10 50
2014 AS-05 28 51 15 0 0 0 5 84 0 39
2014 AS-06 52 42 3 3 0 0 0 94 3 33
2014 AS-07 42 50 0 0 0 0 8 100 0 12
2011 AS 34 48 8 5 3 1 2 84 8 572
2011 AS-01 26 50 8 7 6 2 1 78 13 177
2011 AS-02 31 54 10 3 1 1 0 85 4 145
2011 AS-03 43 43 6 3 2 0 2 88 6 86
2011 AS-04 45 35 9 5 3 2 2 83 8 65
2011 AS-05 41 46 5 3 0 0 5 91 3 37
2011 AS-06 38 53 4 0 0 0 4 95 0 45
2011 AS-07 33 25 8 17 0 0 17 70 20 12
2008 AS 32 50 7 6 2 1 2 84 8 490
2008 AS-01 23 54 11 8 3 1 1 78 11 130
2008 AS-02 36 47 9 2 3 0 1 85 5 137
2008 AS-03 34 47 6 9 4 0 0 81 13 70
2008 AS-04 35 50 5 8 0 2 0 86 8 60
2008 AS-05 32 50 7 7 0 0 4 85 7 28
2008 AS-06 38 54 0 3 0 3 3 97 3 37

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 21 25 6 3 25 9 49 13 494
2017 AS-01 13 20 22 9 5 19 11 48 20 136
2017 AS-02 10 27 25 3 2 25 7 55 8 133
2017 AS-03 8 23 24 0 2 32 10 54 4 87
2017 AS-04 6 25 26 10 2 28 4 45 17 53
2017 AS-05 9 9 26 7 5 30 14 33 21 43
2017 AS-06 19 9 34 9 0 22 6 39 13 32
2014 AS 11 20 23 8 5 26 8 47 19 448
2014 AS-01 11 23 25 7 7 21 6 47 19 131
2014 AS-02 10 25 24 6 5 24 5 49 17 110
2014 AS-03 7 21 17 10 4 31 10 48 24 71
2014 AS-04 16 6 30 2 4 30 12 38 10 50
2014 AS-05 5 15 5 15 5 41 13 44 44 39
2014 AS-06 19 16 28 6 0 28 3 50 9 32
2014 AS-07 8 25 25 8 8 8 17 44 22 12
2011 AS 12 24 22 7 4 23 8 52 16 572
2011 AS-01 12 27 17 7 2 28 7 60 14 177
2011 AS-02 10 28 26 7 5 17 8 51 15 145
2011 AS-03 15 12 27 10 5 23 8 39 22 86
2011 AS-04 17 18 18 5 3 31 8 58 13 65
2011 AS-05 8 22 19 5 5 32 8 50 18 37
2011 AS-06 11 27 24 11 4 11 11 49 20 45
2011 AS-07 8 17 42 8 0 8 17 33 11 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 27 10 3 1 9 2 85 4 494
2017 AS-01 44 23 12 3 1 11 6 81 5 137
2017 AS-02 49 30 11 3 0 5 1 85 3 133
2017 AS-03 41 31 9 5 2 12 0 82 8 86
2017 AS-04 49 25 9 2 0 15 0 87 2 53
2017 AS-05 63 23 7 2 0 5 0 90 2 43
2017 AS-06 60 31 3 0 0 0 6 97 0 32
2014 AS 47 29 11 2 1 7 2 85 3 449
2014 AS-01 47 18 18 2 2 9 2 74 5 131
2014 AS-02 38 37 10 2 0 11 2 86 2 110
2014 AS-03 52 38 4 1 1 3 0 93 3 71
2014 AS-04 52 24 8 6 0 10 0 84 7 50
2014 AS-05 62 26 5 0 0 3 5 94 0 39
2014 AS-06 55 30 9 0 0 3 3 90 0 33
2014 AS-07 33 33 17 8 0 0 8 73 9 12
2011 AS 44 31 9 4 1 8 2 83 6 572
2011 AS-01 40 33 8 3 1 13 1 85 5 177
2011 AS-02 44 34 10 4 1 7 0 84 6 145
2011 AS-03 43 33 9 6 3 3 2 80 10 86
2011 AS-04 49 26 8 8 0 5 5 83 8 65
2011 AS-05 46 30 14 0 0 5 5 85 0 37
2011 AS-06 53 22 11 2 2 4 4 83 5 45
2011 AS-07 42 33 8 0 0 0 17 90 0 12
2008 AS 46 32 8 4 1 6 2 85 6 490
2008 AS-01 38 35 13 5 1 6 2 79 7 130
2008 AS-02 47 32 9 3 1 6 1 86 4 137
2008 AS-03 53 27 6 6 3 4 1 85 9 70
2008 AS-04 55 28 5 5 0 7 0 89 5 60
2008 AS-05 57 36 0 0 0 4 4 100 0 28
2008 AS-06 41 46 3 0 3 5 3 94 3 37

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 31 12 3 1 13 3 82 4 492
2017 AS-01 33 28 12 3 2 17 6 79 6 137
2017 AS-02 44 33 11 3 0 7 2 84 3 130
2017 AS-03 29 36 11 5 1 17 1 79 7 87
2017 AS-04 40 29 11 4 0 17 0 82 5 53
2017 AS-05 49 25 12 2 0 12 0 84 3 43
2017 AS-06 50 31 9 0 0 6 3 90 0 32
2014 AS 41 29 15 2 1 10 2 79 4 448
2014 AS-01 42 21 20 2 3 10 2 71 6 131
2014 AS-02 38 34 11 2 0 12 3 85 2 110
2014 AS-03 51 27 10 1 3 7 0 85 5 70
2014 AS-04 44 22 18 2 0 14 0 77 2 50
2014 AS-05 38 38 5 3 0 10 5 91 3 39
2014 AS-06 36 36 18 6 0 3 0 75 6 33
2014 AS-07 25 25 33 8 0 0 8 55 9 12
2011 AS 38 32 12 4 2 11 2 80 6 571
2011 AS-01 36 33 10 3 2 15 1 82 6 177
2011 AS-02 35 36 15 3 2 8 1 78 5 145
2011 AS-03 37 29 16 5 1 9 2 75 7 86
2011 AS-04 48 25 9 6 0 9 3 82 7 65
2011 AS-05 35 35 14 0 3 8 5 81 3 37
2011 AS-06 43 30 9 2 5 7 5 82 8 44
2011 AS-07 33 42 8 0 0 0 17 90 0 12
2008 AS 39 32 11 6 3 7 2 78 10 489
2008 AS-01 35 34 10 6 2 12 1 79 10 130
2008 AS-02 42 34 10 5 3 4 1 81 9 137
2008 AS-03 31 40 14 6 6 3 0 74 12 70
2008 AS-04 47 28 12 5 2 7 0 80 7 60
2008 AS-05 39 21 18 11 4 4 4 65 15 28
2008 AS-06 46 22 14 5 3 11 0 76 9 37
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 7 93 492
2017 AS-01 7 93 137
2017 AS-02 5 95 132
2017 AS-03 10 90 86
2017 AS-04 10 90 53
2017 AS-06 0 100 31
2014 AS 6 94 447
2014 AS-01 11 89 130
2014 AS-02 7 93 110
2014 AS-04 0 100 49
2014 AS-07 0 100 12

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 31 32
2014 AS 61 28
2014 AS-01 77 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 88 32
2014 AS 82 28
2014 AS-01 92 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 32
2014 AS 0 28
2014 AS-01 0 13

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 0 32

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 AS 16 32

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 AS 18 32
2014 AS-01 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 AS 22 32
2014 AS 22 28
2014 AS-01 39 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 AS 41 32
2014 AS 21 28

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 AS 28 32
2014 AS 21 28

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 AS 0 32

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 25 32
2014 AS 46 28
2014 AS-01 46 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 28 32
2014 AS 29 28

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 AS 18 32
2014 AS 18 28

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 18 32

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS 0 32

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 48 32
2014 AS 47 28
2014 AS-01 54 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 15 32
2014 AS 19 26
2014 AS-01 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 AS 0 32
2014 AS-01 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 AS 0 32
2014 AS-01 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 25 32

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 21 32
2014 AS 19 26

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 38 32
2014 AS 43 26
2014 AS-01 51 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS 0 32
2014 AS 0 26
2014 AS-01 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 40 32
2014 AS 54 26
2014 AS-01 58 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 15 32
2014 AS-01 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 84 16 32

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 17 25 2 2 31 8 53 7 495
2017 AS-01 17 18 20 3 3 28 12 57 10 137
2017 AS-02 17 15 31 2 1 28 7 49 3 133
2017 AS-03 13 20 21 0 3 37 7 57 6 87
2017 AS-04 19 13 28 2 4 28 6 48 9 53
2017 AS-05 9 14 21 7 0 42 7 45 14 43
2017 AS-06 22 22 28 0 0 25 3 61 0 32
2014 AS 20 15 22 2 3 32 6 57 8 449
2014 AS-01 21 18 20 2 5 27 7 59 10 131
2014 AS-02 22 14 23 3 1 30 7 58 6 110
2014 AS-03 24 14 17 3 4 34 4 61 11 71
2014 AS-04 14 14 28 0 0 44 0 50 0 50
2014 AS-05 15 10 8 5 3 51 8 63 19 39
2014 AS-06 21 15 36 0 3 18 6 48 4 33
2014 AS-07 8 25 33 0 0 25 8 50 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 30 21 3 2 13 2 69 6 495
2017 AS-01 25 33 18 4 3 13 4 70 8 137
2017 AS-02 33 28 26 1 1 9 1 68 3 133
2017 AS-03 22 37 17 3 2 19 0 72 7 87
2017 AS-04 39 15 24 6 2 11 2 63 9 53
2017 AS-05 30 26 21 2 2 16 2 69 6 43
2017 AS-06 28 38 22 0 0 9 3 75 0 32
2014 AS 33 24 20 2 2 17 2 70 5 448
2014 AS-01 32 25 19 1 4 16 3 70 7 130
2014 AS-02 37 21 19 3 0 17 3 73 3 110
2014 AS-03 35 24 15 1 4 20 0 74 7 71
2014 AS-04 34 24 22 2 0 18 0 71 2 50
2014 AS-05 31 31 8 5 3 23 0 80 10 39
2014 AS-06 30 21 42 0 0 6 0 55 0 33
2014 AS-07 17 25 50 0 0 8 0 45 0 12
2011 AS 38 35 12 4 1 9 0 81 6 572
2011 AS-01 38 36 10 3 1 12 0 85 4 177
2011 AS-02 33 39 16 6 1 5 1 76 7 145
2011 AS-03 35 35 10 1 3 14 1 82 5 86
2011 AS-04 42 32 12 6 2 6 0 79 8 65
2011 AS-05 43 32 14 3 0 8 0 82 3 37
2011 AS-06 40 42 9 0 2 7 0 88 2 45
2011 AS-07 50 8 33 0 8 0 0 58 8 12
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 21 21 14 14 0 4 48 30 493
2017 AS-01 22 24 21 20 10 0 2 47 31 135
2017 AS-02 23 24 21 9 19 0 4 49 29 133
2017 AS-03 35 15 14 17 13 1 6 53 32 87
2017 AS-04 17 17 25 17 17 2 6 36 37 53
2017 AS-05 25 14 30 7 21 0 2 40 29 43
2017 AS-06 28 28 22 13 6 0 3 58 19 32

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 26 24 17 9 1 2 48 27 494
2017 AS-01 27 27 20 14 7 1 4 57 22 137
2017 AS-02 24 26 23 16 9 0 1 51 25 133
2017 AS-03 14 23 32 17 12 1 1 38 30 86
2017 AS-04 26 26 24 16 6 2 0 54 22 53
2017 AS-05 9 23 28 21 19 0 0 32 40 43
2017 AS-06 3 22 31 38 6 0 0 25 44 32

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 29 23 15 9 1 3 51 25 495
2017 AS-01 30 30 17 15 3 1 4 63 19 137
2017 AS-02 26 31 23 8 10 0 2 58 19 133
2017 AS-03 9 30 28 17 11 1 3 41 30 87
2017 AS-04 19 30 21 23 4 2 2 51 28 53
2017 AS-05 16 21 26 14 23 0 0 37 37 43
2017 AS-06 6 19 31 28 16 0 0 25 44 32

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 21 22 22 18 12 1 4 45 32 494
2017 AS-01 22 24 21 14 11 1 6 50 27 137
2017 AS-02 28 20 23 14 12 0 2 50 27 132
2017 AS-03 16 22 23 17 13 1 8 42 33 87
2017 AS-04 19 17 19 26 9 6 4 39 39 53
2017 AS-05 12 30 12 31 16 0 0 42 47 43
2017 AS-06 9 16 37 25 9 0 3 26 35 32

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 24 12 6 4 1 12 75 11 492
2017 AS-01 52 14 9 4 1 2 17 82 7 136
2017 AS-02 45 26 12 5 4 1 7 77 10 131
2017 AS-03 33 24 8 7 5 1 22 75 15 87
2017 AS-04 39 30 13 7 0 2 7 77 8 53
2017 AS-05 32 26 19 9 14 0 0 58 23 43
2017 AS-06 16 47 22 6 3 0 6 67 10 32

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 30 21 10 7 0 1 62 17 495
2017 AS-01 35 26 17 13 7 0 1 62 20 137
2017 AS-02 35 35 16 6 4 1 2 72 11 133
2017 AS-03 29 27 24 10 8 1 1 57 19 87
2017 AS-04 30 30 21 12 8 0 0 60 19 53
2017 AS-05 21 21 30 14 14 0 0 42 28 43
2017 AS-06 13 44 31 9 3 0 0 56 12 32

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 36 19 6 3 0 2 71 9 494
2017 AS-01 39 33 18 6 1 0 3 74 8 137
2017 AS-02 38 33 16 4 5 0 3 74 9 133
2017 AS-03 25 40 18 9 5 1 1 67 14 87
2017 AS-04 34 27 22 10 2 2 4 65 12 52
2017 AS-05 21 49 21 7 0 0 2 72 7 43
2017 AS-06 25 41 28 6 0 0 0 66 6 32

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 32 23 12 6 0 2 57 19 493
2017 AS-01 30 37 15 11 3 0 4 70 14 137
2017 AS-02 29 29 27 8 5 0 2 60 12 132
2017 AS-03 23 31 27 10 7 1 0 55 18 86
2017 AS-04 17 28 27 15 9 0 4 47 25 53
2017 AS-05 4 37 28 18 9 3 0 43 28 43
2017 AS-06 19 22 25 25 9 0 0 41 34 32

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 32 21 12 5 1 1 61 18 494
2017 AS-01 30 37 18 9 4 1 1 68 13 137
2017 AS-02 34 28 17 13 5 0 3 64 19 133
2017 AS-03 30 27 20 15 6 1 1 58 21 86
2017 AS-04 17 32 28 17 4 2 0 50 21 53
2017 AS-05 21 35 33 7 2 2 0 57 10 43
2017 AS-06 19 44 12 16 9 0 0 62 25 32

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 33 20 10 5 0 2 64 15 493
2017 AS-01 35 31 17 10 4 0 4 68 14 136
2017 AS-02 28 35 22 4 7 0 4 66 11 133
2017 AS-03 28 35 11 19 5 2 1 65 24 86
2017 AS-04 32 28 23 11 4 0 2 62 15 53
2017 AS-05 26 39 21 9 5 0 0 65 14 43
2017 AS-06 19 25 44 6 6 0 0 44 13 32

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 24 11 4 1 0 3 84 5 495
2017 AS-01 53 26 11 4 1 0 4 83 5 137
2017 AS-02 60 20 10 4 1 0 5 84 5 133
2017 AS-03 54 27 10 6 0 1 2 83 6 87
2017 AS-04 64 19 14 2 2 0 0 83 4 53
2017 AS-05 63 26 7 2 0 0 2 91 2 43
2017 AS-06 53 31 13 0 3 0 0 84 3 32

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 71 11 8 4 1 0 4 87 5 492
2017 AS-01 68 12 7 5 1 0 5 85 7 137
2017 AS-02 76 7 7 5 1 0 5 87 6 131
2017 AS-03 70 16 6 2 1 1 3 90 4 86
2017 AS-04 68 12 9 4 0 2 6 86 4 53
2017 AS-05 72 7 12 2 2 0 5 83 5 43
2017 AS-06 75 16 6 0 3 0 0 91 3 32

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 56 26 10 4 1 0 3 85 5 493
2017 AS-01 58 21 13 4 1 0 3 82 5 136
2017 AS-02 54 26 10 4 1 0 5 84 6 133
2017 AS-03 54 31 6 3 2 1 2 88 6 87
2017 AS-04 47 38 11 0 0 2 2 88 0 53
2017 AS-05 58 18 12 5 2 0 5 81 7 43
2017 AS-06 65 23 10 3 0 0 0 87 3 31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 18 10 5 2 0 3 82 8 494
2017 AS-01 66 18 7 4 3 0 3 86 7 136
2017 AS-02 63 13 10 6 1 0 6 81 8 133
2017 AS-03 54 22 11 6 3 1 2 78 10 87
2017 AS-04 60 21 9 6 2 2 0 83 8 53
2017 AS-05 54 18 14 9 0 0 5 76 10 43
2017 AS-06 69 22 6 3 0 0 0 91 3 32

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 12 4 3 1 1 26 88 6 494
2017 AS-01 55 4 2 1 1 1 37 94 2 137
2017 AS-02 54 13 4 3 2 0 23 87 7 133
2017 AS-03 47 15 5 3 2 1 26 86 8 87
2017 AS-04 62 9 6 2 0 2 19 90 2 53
2017 AS-05 47 21 2 9 0 0 21 85 12 43
2017 AS-06 48 26 13 3 0 0 10 82 4 31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 13 5 1 0 1 9 92 2 492
2017 AS-01 70 7 7 1 1 1 13 89 3 136
2017 AS-02 71 13 2 2 1 0 10 94 3 133
2017 AS-03 72 13 2 0 0 2 10 97 0 86
2017 AS-04 77 14 10 0 0 0 0 90 0 52
2017 AS-05 65 21 9 0 0 0 5 90 0 43
2017 AS-06 63 25 9 0 0 0 3 90 0 32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 14 7 3 2 1 5 87 5 494
2017 AS-01 60 14 9 4 4 1 7 81 10 137
2017 AS-02 65 18 5 2 1 1 8 91 3 132
2017 AS-03 70 14 5 3 0 1 7 91 4 87
2017 AS-04 77 11 8 2 0 0 2 90 2 53
2017 AS-05 79 4 12 2 2 0 0 84 5 43
2017 AS-06 81 12 6 0 0 0 0 94 0 32

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 49 26 15 5 2 0 3 78 7 494
2017 AS-01 44 29 14 7 2 1 3 76 9 137
2017 AS-02 52 29 11 2 2 0 4 84 4 132
2017 AS-03 45 20 19 8 2 1 5 68 11 87
2017 AS-04 60 19 13 2 4 0 2 81 6 53
2017 AS-05 51 19 21 5 2 0 2 72 7 43
2017 AS-06 44 41 13 0 3 0 0 84 3 32

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 31 36 15 5 0 0 45 19 495
2017 AS-01 19 32 30 14 4 0 1 51 18 137
2017 AS-02 16 35 36 11 2 0 0 50 14 133
2017 AS-03 12 28 40 15 6 0 0 39 21 87
2017 AS-04 9 34 36 15 6 0 0 43 21 53
2017 AS-05 5 25 35 28 7 0 0 30 35 43
2017 AS-06 3 22 53 16 3 3 0 26 19 32

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 10 18 42 19 11 0 1 30 28 491
2017 AS-01 8 16 35 22 16 1 1 39 25 134
2017 AS-02 8 16 46 20 10 0 0 29 24 133
2017 AS-03 9 26 38 15 9 1 1 25 36 86
2017 AS-04 14 15 45 13 13 0 0 26 29 53
2017 AS-05 17 19 39 19 7 0 0 25 35 43
2017 AS-06 3 19 62 12 3 0 0 16 22 32

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 35 19 10 6 9 1 61 18 494
2017 AS-01 18 34 18 9 7 12 2 60 18 136
2017 AS-02 27 35 19 10 2 6 1 67 13 133
2017 AS-03 12 39 24 7 10 8 0 55 19 87
2017 AS-04 19 36 17 13 4 11 0 61 19 53
2017 AS-05 21 28 21 14 10 7 0 52 25 43
2017 AS-06 19 47 16 6 3 9 0 72 10 32

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 40 20 13 6 4 0 59 20 494
2017 AS-01 17 39 23 9 6 6 0 60 16 136
2017 AS-02 22 38 26 10 3 2 0 61 13 133
2017 AS-03 11 41 17 14 13 3 0 55 27 87
2017 AS-04 17 38 8 22 10 6 0 58 34 53
2017 AS-05 12 42 26 12 5 5 0 56 17 43
2017 AS-06 9 59 12 16 3 0 0 69 19 32
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 16 84 493
2017 AS-01 15 85 135
2017 AS-02 19 81 133
2017 AS-03 18 82 87
2017 AS-04 14 86 53
2017 AS-05 21 79 43
2014 AS 17 83 446
2014 AS-01 23 77 128
2014 AS-02 18 82 110
2014 AS-03 17 83 71
2014 AS-04 12 88 50
2014 AS-06 15 85 33
2014 AS-07 0 100 12

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 84 16 81
2017 AS-01 80 20 20
2017 AS-02 84 16 25
2017 AS-03 87 13 16
2014 AS 75 25 76
2014 AS-01 73 27 30
2014 AS-02 74 26 20
2014 AS-03 83 17 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 59 25 6 8 0 3 0 86 8 68
2017 AS-01 44 37 0 12 0 6 0 87 13 16
2017 AS-02 76 10 9 5 0 0 0 86 5 21
2017 AS-03 57 29 7 7 0 0 0 86 7 14
2014 AS 72 19 2 5 0 0 2 93 5 57
2014 AS-01 64 18 5 14 0 0 0 82 14 22
2014 AS-02 80 13 0 0 0 0 7 100 0 15
2014 AS-03 60 40 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 23 15 13 8 2 1 38 62 495
2017 AS-01 40 20 18 15 4 1 2 41 59 137
2017 AS-02 34 27 10 15 12 1 1 34 66 133
2017 AS-03 41 21 17 10 7 2 1 43 57 87
2017 AS-04 26 30 13 15 14 0 2 27 73 53
2017 AS-05 32 19 14 15 12 9 0 35 65 43
2017 AS-06 53 16 22 3 6 0 0 53 47 32

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 15 294
2017 AS-01 29 77
2017 AS-02 11 85
2017 AS-03 13 48
2017 AS-04 8 38
2017 AS-05 8 25
2017 AS-06 13 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 23 294
2017 AS-01 30 77
2017 AS-02 27 85
2017 AS-03 13 48
2017 AS-04 24 38
2017 AS-05 16 25
2017 AS-06 14 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 8 294
2017 AS-01 12 77
2017 AS-02 8 85
2017 AS-03 8 48
2017 AS-04 0 38
2017 AS-05 8 25
2017 AS-06 7 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 56 294
2017 AS-01 43 77
2017 AS-02 58 85
2017 AS-03 60 48
2017 AS-04 63 38
2017 AS-05 72 25
2017 AS-06 74 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 7 294
2017 AS-01 5 77
2017 AS-02 4 85
2017 AS-03 17 48
2017 AS-04 13 38
2017 AS-05 0 25
2017 AS-06 7 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 32 294
2017 AS-01 38 77
2017 AS-02 32 85
2017 AS-03 27 48
2017 AS-04 24 38
2017 AS-05 40 25
2017 AS-06 27 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 16 53 16 6 2 7 282
2017 AS-01 12 58 17 8 3 1 74
2017 AS-02 15 56 14 4 0 12 81
2017 AS-03 13 60 13 4 2 9 47
2017 AS-04 23 34 26 11 0 6 35
2017 AS-05 16 49 16 8 8 4 25
2017 AS-06 22 43 21 7 0 7 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 18 16 15 25 1 17 32 49 295
2017 AS-01 11 22 8 23 19 4 13 40 51 78
2017 AS-02 15 8 26 9 23 0 18 28 40 85
2017 AS-03 0 27 10 12 29 0 21 34 53 48
2017 AS-04 5 18 16 11 27 3 21 31 49 38
2017 AS-05 0 4 24 20 36 0 16 5 67 25
2017 AS-06 0 26 14 13 27 0 20 33 50 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 4 11 12 17 35 3 18 18 66 294
2017 AS-01 8 11 13 22 32 5 9 22 63 78
2017 AS-02 5 5 13 19 35 1 23 12 70 84
2017 AS-03 0 21 4 21 38 2 15 25 70 48
2017 AS-04 0 3 18 13 37 3 26 4 71 38
2017 AS-05 0 4 12 12 40 8 24 6 77 25
2017 AS-06 0 26 14 0 33 0 26 36 46 15
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