2017 Public Service Employee Survey Results for Transport Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 7 43 9 23 18 0 0 50 41 234
2017 AO-02 8 46 0 38 8 0 0 54 46 13
2017 AO-03 6 40 12 21 22 0 0 46 42 165
2017 AO-04 3 54 3 30 11 0 0 57 41 37
2014 AO 7 42 10 22 19 0 0 49 41 242
2014 AO-01 7 73 0 13 7 0 0 80 20 15
2014 AO-02 0 46 8 38 8 0 0 46 46 13
2014 AO-03 7 39 10 24 21 0 0 45 45 166
2014 AO-04 10 44 13 15 18 0 0 54 33 39
2011 AO 16 45 7 19 13 1 0 61 32 274
2011 AO-02 15 53 6 12 15 0 0 68 26 34
2011 AO-03 13 43 8 20 15 1 0 56 35 171
2011 AO-04 7 54 2 29 5 2 0 63 35 41
2011 AO-05 50 22 11 6 11 0 0 72 17 18
2008 AO 14 50 6 18 11 0 0 64 30 239
2008 AO-02 14 52 7 20 8 0 0 66 27 92
2008 AO-03 7 43 7 23 19 0 0 51 42 69
2008 AO-04 9 58 6 18 9 0 0 67 27 33
2008 AO-05 29 54 0 4 13 0 0 83 17 24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 57 26 5 5 3 2 1 86 9 233
2017 AO-02 38 38 15 0 0 8 0 83 0 13
2017 AO-03 56 27 4 5 4 2 2 87 9 164
2017 AO-04 62 24 5 5 3 0 0 86 8 37
2014 AO 57 25 8 3 2 2 2 85 6 242
2014 AO-01 73 13 0 7 0 7 0 93 7 15
2014 AO-02 77 8 15 0 0 0 0 85 0 13
2014 AO-03 54 27 9 4 3 2 2 84 7 166
2014 AO-04 62 31 3 0 3 0 3 95 3 39
2011 AO 64 22 5 3 3 1 1 88 6 274
2011 AO-02 65 29 0 0 3 0 3 97 3 34
2011 AO-03 61 22 8 2 4 2 1 85 7 171
2011 AO-04 66 20 2 5 2 0 5 90 8 41
2011 AO-05 67 28 0 6 0 0 0 94 6 18
2008 AO 59 30 5 2 3 0 1 91 5 239
2008 AO-02 63 28 4 1 2 0 1 92 3 92
2008 AO-03 52 32 6 4 4 0 1 85 9 69
2008 AO-04 61 27 6 0 3 0 3 91 3 33
2008 AO-05 75 17 4 0 4 0 0 92 4 24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 64 15 9 4 6 0 1 80 11 234
2017 AO-02 69 23 0 8 0 0 0 92 8 13
2017 AO-03 65 15 9 4 4 1 2 82 9 165
2017 AO-04 57 16 11 5 11 0 0 73 16 37
2014 AO 64 17 6 7 4 0 2 83 11 242
2014 AO-01 87 13 0 0 0 0 0 100 0 15
2014 AO-02 77 8 15 0 0 0 0 85 0 13
2014 AO-03 60 17 7 8 4 0 4 80 13 166
2014 AO-04 69 18 0 5 8 0 0 87 13 39
2011 AO 60 20 7 6 4 0 2 82 10 274
2011 AO-02 59 29 3 6 0 0 3 91 6 34
2011 AO-03 58 18 10 6 5 0 2 78 12 171
2011 AO-04 63 22 2 5 5 0 2 88 10 41
2011 AO-05 67 28 6 0 0 0 0 94 0 18
2008 AO 59 19 10 6 4 0 2 80 10 238
2008 AO-02 68 19 7 4 0 0 2 89 4 91
2008 AO-03 43 22 13 13 6 0 3 67 19 69
2008 AO-04 61 15 18 3 3 0 0 76 6 33
2008 AO-05 71 13 4 0 13 0 0 83 13 24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 20 37 8 16 19 0 0 57 35 234
2017 AO-02 15 62 0 15 8 0 0 77 23 13
2017 AO-03 18 36 8 18 19 0 0 55 37 165
2017 AO-04 22 41 5 11 22 0 0 62 32 37
2014 AO 20 37 10 17 16 0 0 57 33 242
2014 AO-01 13 47 13 20 7 0 0 60 27 15
2014 AO-02 15 15 15 31 23 0 0 31 54 13
2014 AO-03 19 37 12 16 15 0 0 57 31 166
2014 AO-04 28 31 0 18 23 0 0 59 41 39
2011 AO 22 39 13 15 11 0 0 61 26 274
2011 AO-02 15 38 12 24 12 0 0 53 35 34
2011 AO-03 18 39 17 15 12 0 0 56 27 171
2011 AO-04 24 44 5 15 12 0 0 68 27 41
2011 AO-05 56 28 0 17 0 0 0 83 17 18

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 3 16 13 24 43 0 0 19 68 234
2017 AO-02 0 15 46 31 8 0 0 15 38 13
2017 AO-03 4 12 12 26 47 0 0 15 73 165
2017 AO-04 3 19 8 16 54 0 0 22 70 37
2014 AO 8 24 11 26 31 0 0 32 57 242
2014 AO-01 33 47 13 7 0 0 0 80 7 15
2014 AO-02 8 15 15 54 8 0 0 23 62 13
2014 AO-03 7 20 10 26 37 1 0 27 63 166
2014 AO-04 5 31 18 18 28 0 0 36 46 39
2011 AO 14 35 12 23 16 0 0 49 39 274
2011 AO-02 18 29 21 15 18 0 0 47 32 34
2011 AO-03 9 34 12 26 18 0 1 44 45 171
2011 AO-04 17 41 10 20 12 0 0 59 32 41
2011 AO-05 28 44 6 11 11 0 0 72 22 18
2008 AO 22 40 14 16 8 0 0 62 25 237
2008 AO-02 12 42 19 19 9 0 0 54 27 91
2008 AO-03 25 32 12 18 13 0 0 57 31 68
2008 AO-04 18 48 15 15 3 0 0 67 18 33
2008 AO-05 50 29 4 8 8 0 0 79 17 24

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 35 42 13 9 2 0 0 77 10 233
2017 AO-02 46 31 15 8 0 0 0 77 8 13
2017 AO-03 30 44 13 10 2 0 0 74 12 164
2017 AO-04 41 38 14 5 3 0 0 78 8 37
2014 AO 45 37 7 7 4 0 0 82 11 242
2014 AO-01 93 7 0 0 0 0 0 100 0 15
2014 AO-02 54 38 0 0 8 0 0 92 8 13
2014 AO-03 40 37 9 9 5 0 0 77 14 166
2014 AO-04 33 54 5 8 0 0 0 87 8 39
2011 AO 42 38 9 6 5 0 0 80 11 274
2011 AO-02 38 47 6 9 0 0 0 85 9 34
2011 AO-03 42 37 9 6 5 0 0 79 12 171
2011 AO-04 29 51 10 2 7 0 0 80 10 41
2011 AO-05 56 22 11 6 6 0 0 78 11 18
2008 AO 39 40 8 9 4 0 0 79 13 239
2008 AO-02 30 49 11 8 2 0 0 79 10 92
2008 AO-03 39 33 7 14 6 0 0 72 20 69
2008 AO-04 48 30 9 6 3 3 0 81 9 33
2008 AO-05 50 33 4 8 4 0 0 83 13 24

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 44 35 8 9 4 0 0 79 13 232
2017 AO-02 62 23 15 0 0 0 0 85 0 13
2017 AO-03 40 36 7 12 5 0 0 75 17 163
2017 AO-04 46 43 5 3 3 0 0 89 5 37
2014 AO 50 31 5 8 7 0 0 80 14 242
2014 AO-01 100 0 0 0 0 0 0 100 0 15
2014 AO-02 46 38 8 0 8 0 0 85 8 13
2014 AO-03 46 33 6 8 8 0 0 78 16 166
2014 AO-04 38 38 5 13 5 0 0 77 18 39
2011 AO 49 36 7 4 3 0 0 85 7 274
2011 AO-02 38 53 0 6 3 0 0 91 9 34
2011 AO-03 50 33 9 5 4 0 0 83 8 171
2011 AO-04 41 44 10 2 2 0 0 85 5 41
2011 AO-05 44 44 6 6 0 0 0 89 6 18
2008 AO 46 38 7 5 3 0 0 85 8 239
2008 AO-02 42 45 7 2 4 0 0 87 7 92
2008 AO-03 51 30 7 7 4 0 0 81 12 69
2008 AO-04 42 39 6 12 0 0 0 82 12 33
2008 AO-05 50 38 8 0 4 0 0 88 4 24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 21 37 14 16 11 0 0 59 27 233
2017 AO-02 15 54 0 23 8 0 0 69 31 13
2017 AO-03 17 37 17 17 12 1 0 54 29 164
2017 AO-04 24 41 11 14 11 0 0 65 24 37
2014 AO 24 44 13 12 6 0 0 69 18 241
2014 AO-01 40 53 0 7 0 0 0 93 7 15
2014 AO-02 31 31 8 23 8 0 0 62 31 13
2014 AO-03 20 47 15 11 6 1 0 67 18 166
2014 AO-04 37 34 13 11 5 0 0 71 16 38

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 38 38 11 6 6 0 0 77 12 232
2017 AO-02 54 23 23 0 0 0 0 77 0 13
2017 AO-03 35 43 10 7 5 0 1 79 12 164
2017 AO-04 36 36 17 0 11 0 0 72 11 36
2014 AO 34 38 13 11 5 0 0 72 15 242
2014 AO-01 67 33 0 0 0 0 0 100 0 15
2014 AO-02 46 15 15 23 0 0 0 62 23 13
2014 AO-03 30 39 17 10 4 0 1 69 14 166
2014 AO-04 36 38 3 13 10 0 0 74 23 39
2011 AO 28 36 11 14 10 0 0 65 24 273
2011 AO-02 39 27 9 21 3 0 0 67 24 33
2011 AO-03 26 38 13 12 11 1 0 65 22 171
2011 AO-04 17 37 7 22 17 0 0 54 39 41
2011 AO-05 33 33 11 17 6 0 0 67 22 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 33 28 8 16 14 0 0 62 30 233
2017 AO-02 38 23 8 15 8 8 0 67 25 13
2017 AO-03 29 27 10 18 16 0 1 56 34 164
2017 AO-04 35 35 3 16 11 0 0 70 27 37
2014 AO 39 33 7 11 9 0 0 73 20 242
2014 AO-01 73 20 7 0 0 0 0 93 0 15
2014 AO-02 46 15 15 8 15 0 0 62 23 13
2014 AO-03 34 37 8 12 8 1 0 72 20 166
2014 AO-04 46 28 0 15 10 0 0 74 26 39
2011 AO 30 34 5 15 15 0 1 64 30 273
2011 AO-02 18 45 9 15 12 0 0 64 27 33
2011 AO-03 28 31 6 14 20 0 1 60 34 171
2011 AO-04 29 37 5 20 10 0 0 66 29 41
2011 AO-05 50 39 0 11 0 0 0 89 11 18
2008 AO 40 33 5 12 10 0 0 73 21 239
2008 AO-02 39 39 4 11 7 0 0 78 17 92
2008 AO-03 36 29 7 13 13 0 1 66 26 69
2008 AO-04 48 33 6 3 9 0 0 82 12 33
2008 AO-05 42 29 4 13 13 0 0 71 25 24

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 16 47 15 11 11 0 0 63 22 234
2017 AO-02 23 54 15 0 8 0 0 77 8 13
2017 AO-03 12 46 18 12 12 0 0 58 24 165
2017 AO-04 19 49 8 11 14 0 0 68 24 37
2014 AO 19 41 15 11 14 0 0 61 25 241
2014 AO-01 47 53 0 0 0 0 0 100 0 15
2014 AO-02 33 50 0 8 8 0 0 83 17 12
2014 AO-03 12 40 17 15 15 0 0 52 30 166
2014 AO-04 28 41 13 3 15 0 0 69 18 39
2011 AO 20 32 14 17 17 0 0 52 34 273
2011 AO-02 21 33 9 24 12 0 0 55 36 33
2011 AO-03 16 29 18 17 20 0 0 45 37 171
2011 AO-04 5 56 7 17 15 0 0 61 32 41
2011 AO-05 50 22 6 11 11 0 0 72 22 18
2008 AO 22 39 12 14 14 0 0 61 27 237
2008 AO-02 13 41 15 18 13 0 0 54 31 91
2008 AO-03 23 32 13 16 16 0 0 55 32 69
2008 AO-04 24 42 6 12 12 3 0 69 25 33
2008 AO-05 38 42 4 0 17 0 0 79 17 24

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 15 41 18 12 13 0 0 57 25 234
2017 AO-02 15 54 15 15 0 0 0 69 15 13
2017 AO-03 16 39 19 12 13 1 0 55 26 165
2017 AO-04 8 46 19 5 22 0 0 54 27 37
2014 AO 12 36 24 13 14 0 0 49 28 242
2014 AO-01 47 33 20 0 0 0 0 80 0 15
2014 AO-02 15 23 15 23 23 0 0 38 46 13
2014 AO-03 7 39 24 14 15 1 1 46 30 166
2014 AO-04 21 31 26 8 15 0 0 51 23 39
2011 AO 11 30 22 16 21 1 0 41 37 274
2011 AO-02 12 38 18 15 15 3 0 52 30 34
2011 AO-03 11 26 25 14 23 1 0 38 38 171
2011 AO-04 2 39 12 27 20 0 0 41 46 41
2011 AO-05 22 17 22 17 22 0 0 39 39 18

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 14 40 16 18 12 0 0 55 30 233
2017 AO-02 23 69 8 0 0 0 0 92 0 13
2017 AO-03 11 40 18 19 13 0 0 51 32 164
2017 AO-04 11 38 14 22 16 0 0 49 38 37

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 19 43 13 15 9 1 0 63 24 233
2017 AO-02 23 69 8 0 0 0 0 92 0 13
2017 AO-03 16 44 14 16 10 1 1 60 26 165
2017 AO-04 25 36 11 17 11 0 0 61 28 36
2014 AO 16 43 17 16 7 1 0 60 23 242
2014 AO-01 20 67 13 0 0 0 0 87 0 15
2014 AO-02 23 46 8 15 8 0 0 69 23 13
2014 AO-03 13 43 17 18 8 1 0 56 27 166
2014 AO-04 26 36 18 13 5 3 0 63 18 39
2011 AO 18 35 16 16 15 1 0 54 31 274
2011 AO-02 18 35 26 9 12 0 0 53 21 34
2011 AO-03 15 33 13 19 18 1 0 49 37 171
2011 AO-04 10 41 22 10 15 2 0 53 25 41
2011 AO-05 50 33 6 11 0 0 0 83 11 18
2008 AO 22 34 19 10 13 2 0 57 24 238
2008 AO-02 12 31 27 14 13 2 0 44 28 91
2008 AO-03 22 39 14 6 19 0 0 61 25 69
2008 AO-04 30 24 18 9 12 6 0 58 23 33
2008 AO-05 46 33 13 0 8 0 0 79 8 24

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 18 37 16 17 12 0 0 55 29 233
2017 AO-02 8 85 8 0 0 0 0 92 0 13
2017 AO-03 16 32 21 19 13 0 0 48 32 165
2017 AO-04 17 44 6 14 19 0 0 61 33 36

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 38 34 15 8 6 0 0 72 13 233
2017 AO-02 46 38 15 0 0 0 0 85 0 13
2017 AO-03 35 32 18 9 7 0 0 66 16 164
2017 AO-04 38 43 8 5 5 0 0 81 11 37
2014 AO 49 31 11 5 5 0 0 80 10 241
2014 AO-01 80 20 0 0 0 0 0 100 0 15
2014 AO-02 69 23 8 0 0 0 0 92 0 13
2014 AO-03 42 33 12 7 6 0 0 76 13 165
2014 AO-04 51 31 15 3 0 0 0 82 3 39
2011 AO 47 29 10 11 3 0 0 76 14 274
2011 AO-02 47 32 12 9 0 0 0 79 9 34
2011 AO-03 46 24 12 13 5 0 0 70 18 171
2011 AO-04 37 49 2 10 2 0 0 85 12 41
2011 AO-05 56 33 11 0 0 0 0 89 0 18

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 16 39 17 13 16 0 0 55 28 232
2017 AO-02 15 69 15 0 0 0 0 85 0 13
2017 AO-03 13 37 17 14 18 0 0 51 32 163
2017 AO-04 11 32 24 16 16 0 0 43 32 37
2014 AO 14 36 17 21 12 0 1 50 33 242
2014 AO-01 33 27 27 7 0 0 7 64 7 15
2014 AO-02 23 23 15 23 15 0 0 46 38 13
2014 AO-03 9 36 17 24 14 0 1 45 38 166
2014 AO-04 15 44 15 13 13 0 0 59 26 39
2011 AO 13 35 19 16 16 0 0 49 33 274
2011 AO-02 9 41 24 9 18 0 0 50 26 34
2011 AO-03 11 29 21 18 20 0 0 40 39 171
2011 AO-04 12 49 10 20 10 0 0 61 29 41
2011 AO-05 39 33 17 11 0 0 0 72 11 18

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 20 32 18 14 16 0 0 52 30 233
2017 AO-02 23 54 15 8 0 0 0 77 8 13
2017 AO-03 18 30 22 13 16 0 0 48 30 164
2017 AO-04 16 35 8 19 22 0 0 51 41 37
2014 AO 17 27 21 18 17 0 1 44 35 242
2014 AO-01 27 33 13 27 0 0 0 60 27 15
2014 AO-02 31 23 0 23 23 0 0 54 46 13
2014 AO-03 11 26 25 18 19 0 1 37 38 166
2014 AO-04 23 31 18 15 13 0 0 54 28 39

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 16 30 20 16 18 0 0 46 34 233
2017 AO-02 23 54 23 0 0 0 0 77 0 13
2017 AO-03 13 29 19 18 20 1 0 43 38 164
2017 AO-04 8 32 27 14 19 0 0 41 32 37
2014 AO 14 29 18 19 19 0 0 44 38 242
2014 AO-01 47 40 13 0 0 0 0 87 0 15
2014 AO-02 31 15 8 23 23 0 0 46 46 13
2014 AO-03 10 28 19 22 21 1 0 38 43 166
2014 AO-04 15 28 23 13 21 0 0 44 33 39
2011 AO 18 31 19 15 17 0 0 49 32 274
2011 AO-02 26 26 24 12 9 3 0 55 21 34
2011 AO-03 14 32 21 15 18 0 0 46 33 171
2011 AO-04 15 27 10 20 29 0 0 41 49 41
2011 AO-05 33 28 17 17 6 0 0 61 22 18

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 27 43 14 9 6 0 0 71 15 233
2017 AO-02 23 62 8 8 0 0 0 85 8 13
2017 AO-03 23 45 15 9 7 0 1 69 17 164
2017 AO-04 27 38 19 8 8 0 0 65 16 37
2014 AO 27 43 14 10 7 0 0 69 17 242
2014 AO-01 67 33 0 0 0 0 0 100 0 15
2014 AO-02 31 54 0 8 8 0 0 85 15 13
2014 AO-03 21 42 18 11 8 0 0 63 19 166
2014 AO-04 26 49 10 13 3 0 0 74 15 39
2011 AO 29 37 13 13 8 0 0 66 22 273
2011 AO-02 36 33 12 9 9 0 0 70 18 33
2011 AO-03 23 41 13 16 8 0 0 64 23 171
2011 AO-04 24 32 17 15 12 0 0 56 27 41
2011 AO-05 50 28 11 0 11 0 0 78 11 18
2008 AO 30 41 14 8 7 0 0 71 15 239
2008 AO-02 23 47 16 10 4 0 0 70 14 92
2008 AO-03 30 38 17 6 9 0 0 68 14 69
2008 AO-04 42 21 15 12 9 0 0 64 21 33
2008 AO-05 38 42 4 8 8 0 0 79 17 24

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 22 25 27 14 12 0 0 47 26 234
2017 AO-02 31 31 15 15 8 0 0 62 23 13
2017 AO-03 24 25 30 12 9 1 0 49 21 165
2017 AO-04 11 22 22 19 27 0 0 32 46 37
2014 AO 14 31 24 17 14 0 0 45 31 242
2014 AO-01 27 47 20 7 0 0 0 73 7 15
2014 AO-02 31 54 0 8 8 0 0 85 15 13
2014 AO-03 14 30 25 17 13 0 0 44 31 166
2014 AO-04 5 26 28 21 21 0 0 31 41 39
2011 AO 13 34 19 17 17 0 0 47 34 274
2011 AO-02 9 50 9 24 9 0 0 59 32 34
2011 AO-03 14 35 20 16 15 0 0 49 31 171
2011 AO-04 7 22 12 22 37 0 0 29 59 41
2011 AO-05 17 22 33 17 11 0 0 39 28 18
2008 AO 9 32 23 21 15 0 0 41 36 239
2008 AO-02 7 43 25 17 7 0 1 51 24 92
2008 AO-03 9 25 23 25 19 0 0 33 43 69
2008 AO-04 9 15 12 33 30 0 0 24 64 33
2008 AO-05 0 33 25 21 21 0 0 33 42 24

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 16 28 35 12 4 1 3 17 46 234
2017 AO-02 0 8 31 38 23 0 0 62 8 13
2017 AO-03 15 33 33 12 3 1 3 16 49 165
2017 AO-04 30 27 41 3 0 0 0 3 57 37
2014 AO 19 33 32 11 3 1 1 14 53 242
2014 AO-01 0 7 33 33 27 0 0 60 7 15
2014 AO-02 15 31 31 15 8 0 0 23 46 13
2014 AO-03 19 36 30 11 2 1 2 13 56 166
2014 AO-04 28 28 41 0 0 3 0 0 58 39
2011 AO 28 36 25 8 1 0 2 9 65 274
2011 AO-02 29 32 29 6 0 0 3 6 64 34
2011 AO-03 26 37 27 6 2 0 1 8 64 171
2011 AO-04 46 32 12 7 0 0 2 8 80 41
2011 AO-05 11 44 28 11 0 0 6 12 59 18
2008 AO 17 39 29 10 3 1 2 13 58 239
2008 AO-02 12 42 29 11 2 1 2 13 56 92
2008 AO-03 22 42 20 9 6 1 0 15 65 69
2008 AO-04 21 45 27 6 0 0 0 6 67 33
2008 AO-05 21 25 46 8 0 0 0 8 46 24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 19 23 31 16 6 2 3 23 45 232
2017 AO-02 0 31 38 8 15 8 0 25 33 13
2017 AO-03 20 25 29 17 6 1 2 23 46 163
2017 AO-04 27 22 30 14 3 0 5 17 51 37
2014 AO 25 27 28 12 5 1 1 18 54 241
2014 AO-01 0 13 13 27 40 7 0 71 14 15
2014 AO-02 15 31 23 23 8 0 0 31 46 13
2014 AO-03 25 26 33 10 3 1 2 13 53 165
2014 AO-04 41 33 10 15 0 0 0 15 74 39
2011 AO 43 27 16 8 4 0 1 13 71 274
2011 AO-02 41 24 15 9 9 0 3 18 67 34
2011 AO-03 43 29 15 8 4 0 1 12 73 171
2011 AO-04 63 24 12 0 0 0 0 0 88 41
2011 AO-05 28 28 28 17 0 0 0 17 56 18
2008 AO 28 35 22 8 5 1 2 13 65 239
2008 AO-02 21 34 30 10 2 1 2 12 56 92
2008 AO-03 32 33 19 6 7 1 1 13 67 69
2008 AO-04 42 39 12 6 0 0 0 6 82 33
2008 AO-05 38 29 17 8 8 0 0 17 67 24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 24 35 23 11 4 1 2 16 60 234
2017 AO-02 8 15 46 23 0 8 0 25 25 13
2017 AO-03 26 35 22 10 4 1 2 14 63 165
2017 AO-04 27 35 24 8 5 0 0 14 62 37
2014 AO 32 34 22 9 2 1 1 11 67 241
2014 AO-01 13 20 33 27 0 0 7 29 36 15
2014 AO-02 15 54 8 23 0 0 0 23 69 13
2014 AO-03 30 32 25 7 2 1 1 10 64 165
2014 AO-04 44 38 13 5 0 0 0 5 82 39
2011 AO 32 27 25 11 3 0 2 15 59 274
2011 AO-02 21 32 29 9 3 0 6 13 56 34
2011 AO-03 32 25 26 13 3 0 1 16 58 171
2011 AO-04 46 27 20 7 0 0 0 7 73 41
2011 AO-05 33 33 11 17 0 0 6 18 71 18
2008 AO 18 29 34 11 5 0 3 17 49 238
2008 AO-02 8 29 41 16 3 0 3 20 38 91
2008 AO-03 35 28 22 10 4 1 0 15 63 69
2008 AO-04 21 30 36 3 6 0 3 9 53 33
2008 AO-05 17 29 42 0 13 0 0 13 46 24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 13 18 28 29 9 0 3 39 32 231
2017 AO-02 8 0 23 46 23 0 0 69 8 13
2017 AO-03 11 19 29 29 8 1 4 38 31 164
2017 AO-04 25 19 31 22 3 0 0 25 44 36
2014 AO 13 21 35 20 8 1 1 29 35 241
2014 AO-01 0 13 7 47 27 0 7 79 14 15
2014 AO-02 8 0 31 38 23 0 0 62 8 13
2014 AO-03 13 22 37 18 7 2 1 26 36 165
2014 AO-04 18 21 44 18 0 0 0 18 38 39
2011 AO 16 20 30 27 6 0 2 33 36 274
2011 AO-02 15 21 18 38 3 0 6 44 38 34
2011 AO-03 14 16 35 28 7 0 1 35 30 171
2011 AO-04 20 41 17 17 2 0 2 20 63 41
2011 AO-05 33 17 28 17 0 0 6 18 53 18
2008 AO 11 19 35 25 8 1 1 34 30 237
2008 AO-02 4 10 39 33 11 1 1 45 15 90
2008 AO-03 14 28 29 19 7 3 0 27 43 69
2008 AO-04 18 30 30 18 3 0 0 21 48 33
2008 AO-05 21 8 50 17 4 0 0 21 29 24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 36 25 24 9 3 0 2 13 63 233
2017 AO-02 8 8 46 23 8 8 0 33 17 13
2017 AO-03 38 27 22 9 2 0 2 11 67 164
2017 AO-04 51 27 16 5 0 0 0 5 78 37
2014 AO 40 34 17 5 2 1 1 7 75 242
2014 AO-01 7 27 40 0 20 0 7 21 36 15
2014 AO-02 23 31 38 0 8 0 0 8 54 13
2014 AO-03 42 34 14 7 0 2 1 7 78 166
2014 AO-04 49 33 15 0 3 0 0 3 82 39
2011 AO 45 27 16 7 4 0 1 11 73 274
2011 AO-02 41 26 12 15 0 3 3 16 72 34
2011 AO-03 43 30 16 5 5 0 1 11 74 171
2011 AO-04 66 20 10 5 0 0 0 5 85 41
2011 AO-05 33 28 33 6 0 0 0 6 61 18
2008 AO 37 29 18 10 4 1 1 14 68 238
2008 AO-02 33 36 16 11 3 0 1 14 69 92
2008 AO-03 46 18 16 13 4 3 0 18 65 68
2008 AO-04 55 27 9 6 3 0 0 9 82 33
2008 AO-05 25 50 17 4 4 0 0 8 75 24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 12 19 33 16 14 2 3 32 33 234
2017 AO-02 8 15 54 15 8 0 0 23 23 13
2017 AO-03 12 21 30 17 15 3 2 33 35 165
2017 AO-04 22 14 43 14 5 0 3 19 36 37
2014 AO 16 20 26 21 9 5 2 33 39 241
2014 AO-01 0 0 20 33 40 7 0 79 0 15
2014 AO-02 15 23 23 23 15 0 0 38 38 13
2014 AO-03 16 21 28 21 5 7 3 28 40 165
2014 AO-04 26 21 21 23 8 0 3 32 47 39
2011 AO 9 22 31 26 8 0 4 36 32 273
2011 AO-02 9 32 21 24 9 0 6 34 44 34
2011 AO-03 8 22 30 26 9 1 4 36 32 170
2011 AO-04 12 20 37 32 0 0 0 32 32 41
2011 AO-05 11 6 56 17 6 0 6 24 18 18
2008 AO 15 21 33 19 8 3 3 28 37 239
2008 AO-02 16 23 29 21 7 2 2 28 41 92
2008 AO-03 14 22 35 17 6 4 1 25 38 69
2008 AO-04 12 21 39 18 6 0 3 25 34 33
2008 AO-05 13 21 42 17 8 0 0 25 33 24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 40 32 18 6 2 1 2 8 73 234
2017 AO-02 8 38 31 8 8 0 8 17 50 13
2017 AO-03 41 33 16 5 2 1 1 7 76 165
2017 AO-04 54 24 19 3 0 0 0 3 78 37
2014 AO 44 32 17 3 2 1 0 5 77 241
2014 AO-01 0 47 33 7 7 7 0 14 50 15
2014 AO-02 23 31 31 8 8 0 0 15 54 13
2014 AO-03 48 30 15 3 1 1 1 4 80 165
2014 AO-04 46 36 15 3 0 0 0 3 82 39
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 68 14 7 4 3 0 3 85 8 233
2017 AO-02 62 8 15 0 8 8 0 75 8 13
2017 AO-03 68 13 6 5 2 0 4 85 8 164
2017 AO-04 68 22 5 3 0 0 3 92 3 37
2014 AO 69 13 6 3 3 0 5 86 7 242
2014 AO-01 87 7 0 0 7 0 0 93 7 15
2014 AO-02 77 15 0 0 0 0 8 100 0 13
2014 AO-03 65 13 8 4 4 1 5 83 8 166
2014 AO-04 74 13 3 3 3 0 5 92 5 39
2011 AO 59 14 11 4 3 1 7 80 8 274
2011 AO-02 65 24 6 0 0 3 3 94 0 34
2011 AO-03 57 13 13 4 4 1 8 76 9 171
2011 AO-04 56 17 10 5 5 0 7 79 11 41
2011 AO-05 78 6 11 6 0 0 0 83 6 18
2008 AO 56 13 7 6 4 0 13 81 12 239
2008 AO-02 61 11 4 2 3 0 18 88 7 92
2008 AO-03 43 17 7 12 10 0 10 68 24 69
2008 AO-04 61 12 15 6 0 0 6 77 6 33
2008 AO-05 71 17 4 0 0 0 8 95 0 24

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 23 31 21 11 10 2 2 56 22 234
2017 AO-02 15 54 15 0 8 8 0 75 8 13
2017 AO-03 23 28 22 12 9 2 3 54 22 165
2017 AO-04 19 35 24 11 11 0 0 54 22 37
2014 AO 26 36 17 10 6 5 2 65 17 242
2014 AO-01 67 20 7 0 0 7 0 93 0 15
2014 AO-02 23 23 8 23 23 0 0 46 46 13
2014 AO-03 22 37 17 8 7 6 2 64 16 166
2014 AO-04 28 36 21 10 3 3 0 66 13 39

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 41 34 9 9 7 0 0 75 16 233
2017 AO-02 33 42 8 17 0 0 0 75 17 12
2017 AO-03 38 34 12 10 7 0 0 72 16 165
2017 AO-04 49 38 0 8 5 0 0 86 14 37
2014 AO 45 32 7 9 5 1 0 78 14 242
2014 AO-01 67 13 13 7 0 0 0 80 7 15
2014 AO-02 23 31 0 23 23 0 0 54 46 13
2014 AO-03 42 34 8 8 6 2 1 77 15 166
2014 AO-04 56 31 8 5 0 0 0 87 5 39

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 28 39 11 15 8 0 0 67 22 234
2017 AO-02 23 54 8 8 8 0 0 77 15 13
2017 AO-03 26 39 10 16 8 1 0 66 24 165
2017 AO-04 22 46 11 14 8 0 0 68 22 37
2014 AO 23 38 10 16 10 2 2 63 26 242
2014 AO-01 73 13 0 7 7 0 0 87 13 15
2014 AO-02 15 38 8 15 23 0 0 54 38 13
2014 AO-03 20 36 12 17 10 3 2 59 28 166
2014 AO-04 15 51 10 13 8 0 3 68 21 39
2011 AO 25 38 12 14 10 0 1 63 24 274
2011 AO-02 26 26 3 26 15 0 3 55 42 34
2011 AO-03 23 40 15 11 9 1 1 64 20 171
2011 AO-04 12 37 12 24 15 0 0 49 39 41
2011 AO-05 33 56 6 6 0 0 0 89 6 18
2008 AO 31 34 16 12 6 1 0 65 19 238
2008 AO-02 26 38 16 14 5 0 0 64 20 92
2008 AO-03 25 33 20 12 7 3 0 60 19 69
2008 AO-04 38 28 19 9 6 0 0 66 16 32
2008 AO-05 50 25 13 8 4 0 0 75 13 24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 21 28 16 13 12 9 0 54 28 234
2017 AO-02 15 15 38 8 8 15 0 36 18 13
2017 AO-03 16 27 18 14 13 11 1 49 31 165
2017 AO-04 24 41 5 14 14 3 0 67 28 37
2014 AO 20 30 16 11 14 8 1 55 28 242
2014 AO-01 60 27 7 0 7 0 0 87 7 15
2014 AO-02 15 46 15 0 23 0 0 62 23 13
2014 AO-03 11 28 19 12 17 11 2 45 33 166
2014 AO-04 33 36 8 15 8 0 0 69 23 39
2011 AO 20 31 17 13 12 5 1 54 27 274
2011 AO-02 21 35 15 9 12 6 3 61 23 34
2011 AO-03 16 26 19 16 15 7 0 45 34 171
2011 AO-04 15 49 15 10 7 2 2 67 18 41
2011 AO-05 28 50 11 6 6 0 0 78 11 18
2008 AO 31 27 14 11 13 5 0 60 25 238
2008 AO-02 16 29 14 20 16 4 0 48 38 92
2008 AO-03 30 19 22 6 16 7 0 53 23 69
2008 AO-04 31 41 6 9 9 3 0 74 19 32
2008 AO-05 71 25 0 0 4 0 0 96 4 24

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 5 20 17 23 21 14 1 30 51 234
2017 AO-02 0 8 15 46 15 15 0 9 73 13
2017 AO-03 5 19 18 18 22 16 1 29 49 165
2017 AO-04 3 24 19 38 14 3 0 28 53 37
2014 AO 7 14 21 22 24 10 2 24 53 242
2014 AO-01 20 20 13 13 13 13 7 50 33 15
2014 AO-02 8 8 15 23 46 0 0 15 69 13
2014 AO-03 5 11 20 24 25 13 2 20 57 166
2014 AO-04 10 18 33 21 18 0 0 28 38 39

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 37 42 7 9 4 0 0 79 13 233
2017 AO-02 31 54 0 15 0 0 0 85 15 13
2017 AO-03 38 41 8 7 5 0 0 79 12 165
2017 AO-04 27 54 3 11 5 0 0 81 16 37
2014 AO 40 44 7 6 3 0 0 84 10 242
2014 AO-01 73 27 0 0 0 0 0 100 0 15
2014 AO-02 31 15 8 38 8 0 0 46 46 13
2014 AO-03 38 45 9 5 3 0 0 83 8 166
2014 AO-04 41 51 0 5 3 0 0 92 8 39
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 37 35 12 9 6 0 0 73 15 234
2017 AO-02 38 54 0 8 0 0 0 92 8 13
2017 AO-03 39 32 11 10 7 1 0 72 17 165
2017 AO-04 27 43 16 5 8 0 0 70 14 37
2014 AO 34 32 13 8 12 1 0 67 20 242
2014 AO-01 53 27 20 0 0 0 0 80 0 15
2014 AO-02 31 23 15 8 23 0 0 54 31 13
2014 AO-03 36 30 12 8 13 2 0 67 21 166
2014 AO-04 21 41 15 15 8 0 0 62 23 39
2011 AO 19 37 16 16 12 0 0 55 28 274
2011 AO-02 26 41 12 9 12 0 0 68 21 34
2011 AO-03 20 34 20 16 11 0 0 54 26 171
2011 AO-04 5 39 12 27 17 0 0 44 44 41
2011 AO-05 22 28 11 22 17 0 0 50 39 18
2008 AO 24 35 18 12 11 0 0 58 23 238
2008 AO-02 25 36 22 9 9 0 0 61 17 92
2008 AO-03 22 40 15 10 13 0 0 62 24 68
2008 AO-04 30 18 24 18 9 0 0 48 27 33
2008 AO-05 25 29 17 17 13 0 0 54 29 24

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 47 29 9 9 5 1 0 77 14 234
2017 AO-02 54 31 15 0 0 0 0 85 0 13
2017 AO-03 47 30 8 9 5 1 0 77 15 165
2017 AO-04 35 35 8 16 3 3 0 72 19 37
2014 AO 44 28 10 10 5 2 0 74 15 242
2014 AO-01 67 20 13 0 0 0 0 87 0 15
2014 AO-02 46 23 8 15 8 0 0 69 23 13
2014 AO-03 45 26 10 11 4 3 1 73 16 166
2014 AO-04 28 44 10 5 10 3 0 74 16 39
2011 AO 32 31 14 9 11 3 0 64 21 274
2011 AO-02 29 44 12 3 9 3 0 76 12 34
2011 AO-03 33 31 14 8 12 2 0 65 21 171
2011 AO-04 22 24 20 17 10 7 0 50 29 41
2011 AO-05 28 22 17 17 17 0 0 50 33 18
2008 AO 36 29 14 10 9 1 0 66 19 236
2008 AO-02 35 32 16 8 8 1 0 68 16 91
2008 AO-03 40 24 16 7 10 1 0 65 18 67
2008 AO-04 30 39 12 15 0 3 0 72 16 33
2008 AO-05 38 21 8 13 17 0 4 61 30 24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 42 31 12 8 7 0 0 73 15 233
2017 AO-02 54 23 23 0 0 0 0 77 0 13
2017 AO-03 41 28 15 8 7 1 0 70 15 164
2017 AO-04 30 51 5 8 5 0 0 81 14 37
2014 AO 41 31 8 12 8 0 0 72 20 242
2014 AO-01 73 20 0 7 0 0 0 93 7 15
2014 AO-02 38 15 8 23 15 0 0 54 38 13
2014 AO-03 39 32 10 11 8 0 0 70 20 166
2014 AO-04 36 36 8 13 8 0 0 72 21 39
2011 AO 25 33 18 12 12 1 0 59 24 274
2011 AO-02 24 32 26 3 15 0 0 56 18 34
2011 AO-03 24 35 16 12 13 1 0 59 25 171
2011 AO-04 17 32 15 24 7 5 0 51 33 41
2011 AO-05 33 17 33 6 11 0 0 50 17 18
2008 AO 28 39 8 13 11 0 0 68 24 238
2008 AO-02 28 41 7 17 7 0 0 70 24 92
2008 AO-03 29 32 10 13 15 0 0 62 28 68
2008 AO-04 27 48 6 6 9 0 3 78 16 33
2008 AO-05 29 46 4 4 17 0 0 75 21 24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 76 9 6 1 3 0 4 89 5 234
2017 AO-02 77 8 0 0 8 8 0 92 8 13
2017 AO-03 75 8 7 2 3 0 5 87 5 165
2017 AO-04 78 11 5 0 3 0 3 92 3 37
2014 AO 74 10 7 1 2 0 5 89 4 242
2014 AO-01 87 0 0 0 7 0 7 93 7 15
2014 AO-02 85 8 0 0 0 0 8 100 0 13
2014 AO-03 72 11 8 1 2 1 5 88 4 166
2014 AO-04 72 10 10 3 3 0 3 84 5 39
2011 AO 72 12 5 3 1 0 8 91 4 273
2011 AO-02 74 18 3 0 0 3 3 97 0 34
2011 AO-03 73 9 6 2 1 0 9 90 4 170
2011 AO-04 66 15 2 5 2 0 10 89 8 41
2011 AO-05 67 17 6 6 0 0 6 88 6 18
2008 AO 67 8 6 2 4 0 13 86 7 239
2008 AO-02 68 7 3 0 4 0 17 91 5 92
2008 AO-03 58 10 9 6 6 0 12 77 13 69
2008 AO-04 73 6 9 3 0 0 9 87 3 33
2008 AO-05 79 4 8 0 0 0 8 91 0 24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 61 23 6 4 3 0 1 86 7 232
2017 AO-02 42 50 8 0 0 0 0 92 0 12
2017 AO-03 65 22 5 3 4 1 1 88 7 165
2017 AO-04 58 25 8 6 3 0 0 83 8 36
2014 AO 50 22 12 7 5 1 2 75 12 241
2014 AO-01 67 13 7 0 0 0 13 92 0 15
2014 AO-02 46 15 23 8 0 8 0 67 8 13
2014 AO-03 51 26 12 4 5 1 1 78 9 165
2014 AO-04 46 13 13 13 10 3 3 62 24 39
2011 AO 32 28 12 12 11 3 2 64 24 274
2011 AO-02 21 29 15 9 21 3 3 53 31 34
2011 AO-03 33 29 12 12 11 4 1 64 24 171
2011 AO-04 34 29 12 15 2 2 5 68 18 41
2011 AO-05 39 17 11 17 17 0 0 56 33 18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 60 23 7 6 3 0 0 83 10 233
2017 AO-02 67 25 8 0 0 0 0 92 0 12
2017 AO-03 59 22 8 7 4 0 0 81 10 165
2017 AO-04 57 30 5 5 3 0 0 86 8 37

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 61 22 7 6 3 1 0 83 9 233
2017 AO-02 58 33 8 0 0 0 0 92 0 12
2017 AO-03 62 21 7 4 4 1 0 85 9 165
2017 AO-04 49 24 14 8 3 3 0 75 11 37

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 51 26 10 6 8 0 0 76 14 233
2017 AO-02 75 17 8 0 0 0 0 92 0 12
2017 AO-03 50 25 10 6 8 0 0 76 15 165
2017 AO-04 35 38 11 8 8 0 0 73 16 37
2014 AO 51 24 9 8 9 0 0 75 17 242
2014 AO-01 80 13 7 0 0 0 0 93 0 15
2014 AO-02 46 15 15 8 8 8 0 67 17 13
2014 AO-03 51 24 9 10 7 0 0 74 17 166
2014 AO-04 41 28 8 5 18 0 0 69 23 39
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 12 37 14 20 6 4 6 55 30 49
2017 AO-04 11 40 11 23 9 0 6 55 33 35
2014 AO 19 40 13 9 13 2 4 62 24 53
2014 AO-04 22 39 17 6 8 3 6 67 15 36

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 14 29 19 14 20 4 0 45 35 234
2017 AO-02 8 38 23 15 8 8 0 50 25 13
2017 AO-03 13 25 19 16 22 4 0 40 40 165
2017 AO-04 14 35 22 8 22 0 0 49 30 37
2014 AO 13 27 21 16 16 6 0 43 34 242
2014 AO-01 27 33 27 7 0 7 0 64 7 15
2014 AO-02 15 23 15 15 23 8 0 42 42 13
2014 AO-03 10 24 24 17 18 8 0 36 39 166
2014 AO-04 23 33 15 15 13 0 0 56 28 39
2011 AO 10 22 21 19 23 5 0 34 44 274
2011 AO-02 9 38 12 18 18 6 0 50 38 34
2011 AO-03 8 18 23 19 26 6 0 27 48 171
2011 AO-04 10 27 17 27 15 5 0 38 44 41
2011 AO-05 28 6 33 11 22 0 0 33 33 18

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 7 26 19 20 27 1 0 34 47 234
2017 AO-02 0 23 46 23 8 0 0 23 31 13
2017 AO-03 5 24 16 21 32 1 0 30 53 165
2017 AO-04 8 32 22 16 22 0 0 41 38 37
2014 AO 6 23 18 24 29 0 0 29 53 242
2014 AO-01 20 33 27 20 0 0 0 53 20 15
2014 AO-02 0 38 0 31 31 0 0 38 62 13
2014 AO-03 5 18 20 24 33 1 0 23 56 166
2014 AO-04 8 28 10 28 26 0 0 36 54 39
2011 AO 7 12 16 22 43 0 0 19 65 274
2011 AO-02 6 9 32 12 41 0 0 15 53 34
2011 AO-03 5 11 16 20 47 1 0 16 68 171
2011 AO-04 5 10 7 34 44 0 0 15 78 41
2011 AO-05 28 6 11 22 33 0 0 33 56 18
2008 AO 5 13 16 16 48 1 0 19 65 239
2008 AO-02 4 14 16 17 48 0 0 18 65 92
2008 AO-03 6 12 14 19 48 1 0 18 68 69
2008 AO-04 3 15 9 18 55 0 0 18 73 33
2008 AO-05 13 13 25 13 38 0 0 25 50 24

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 5 17 22 24 31 2 0 22 55 234
2017 AO-02 0 8 46 31 15 0 0 8 46 13
2017 AO-03 4 14 19 25 35 2 0 19 61 165
2017 AO-04 3 24 27 19 27 0 0 27 46 37
2014 AO 4 19 19 24 29 5 0 24 55 242
2014 AO-01 13 40 13 27 0 7 0 57 29 15
2014 AO-02 0 38 0 15 46 0 0 38 62 13
2014 AO-03 3 14 20 24 32 7 0 18 60 166
2014 AO-04 5 26 21 26 23 0 0 31 49 39
2011 AO 1 12 16 26 43 1 0 14 69 274
2011 AO-02 0 12 26 29 32 0 0 12 62 34
2011 AO-03 2 9 14 25 48 1 0 12 74 171
2011 AO-04 0 12 12 27 49 0 0 12 76 41
2011 AO-05 0 28 22 17 33 0 0 28 50 18
2008 AO 3 11 14 28 41 3 0 15 71 239
2008 AO-02 7 8 13 37 35 1 0 14 73 92
2008 AO-03 1 12 9 22 51 6 0 14 77 69
2008 AO-04 0 12 24 6 55 3 0 13 63 33
2008 AO-05 4 21 13 42 21 0 0 25 63 24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 4 20 18 20 34 4 0 25 56 234
2017 AO-02 0 15 38 15 15 15 0 18 36 13
2017 AO-03 4 16 18 20 38 4 0 21 60 165
2017 AO-04 3 27 14 27 27 3 0 31 56 37
2014 AO 5 16 18 19 37 5 0 23 59 242
2014 AO-01 27 13 27 20 0 13 0 46 23 15
2014 AO-02 0 23 15 8 38 15 0 27 55 13
2014 AO-03 3 13 17 22 41 4 0 17 65 166
2014 AO-04 8 26 13 13 36 5 0 35 51 39
2011 AO 3 15 16 22 38 6 0 19 63 274
2011 AO-02 6 12 29 24 29 0 0 18 53 34
2011 AO-03 2 13 14 20 44 6 0 16 69 171
2011 AO-04 0 12 12 29 37 10 0 14 73 41
2011 AO-05 17 11 28 28 6 11 0 31 38 18
2008 AO 4 13 16 18 43 6 0 17 65 238
2008 AO-02 2 11 14 20 45 8 0 14 70 91
2008 AO-03 4 12 12 17 48 7 0 17 70 69
2008 AO-04 3 12 12 18 52 3 0 16 72 33
2008 AO-05 13 25 29 17 17 0 0 38 33 24

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 6 19 26 24 24 2 0 25 48 233
2017 AO-02 0 8 67 25 0 0 0 8 25 12
2017 AO-03 6 16 24 24 28 2 0 22 54 165
2017 AO-04 0 24 27 30 19 0 0 24 49 37
2014 AO 5 21 20 25 28 2 0 26 53 242
2014 AO-01 27 33 33 0 7 0 0 60 7 15
2014 AO-02 0 23 15 31 31 0 0 23 62 13
2014 AO-03 4 18 19 27 31 2 0 22 59 166
2014 AO-04 8 23 18 28 23 0 0 31 51 39
2011 AO 4 14 18 25 38 1 0 18 63 273
2011 AO-02 3 18 29 24 26 0 0 21 50 34
2011 AO-03 3 8 19 24 44 1 0 11 69 170
2011 AO-04 0 24 10 29 37 0 0 24 66 41
2011 AO-05 17 17 17 22 28 0 0 33 50 18
2008 AO 3 24 16 26 30 2 0 27 56 239
2008 AO-02 4 17 20 28 28 2 0 22 58 92
2008 AO-03 3 17 12 32 33 3 0 21 67 69
2008 AO-04 0 27 15 24 33 0 0 27 58 33
2008 AO-05 4 38 21 17 21 0 0 42 38 24
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 6 29 28 20 14 3 0 36 35 233
2017 AO-02 0 33 42 17 8 0 0 33 25 12
2017 AO-03 7 28 27 19 15 3 0 36 36 165
2017 AO-04 0 35 30 22 14 0 0 35 35 37
2014 AO 5 26 24 24 19 0 0 32 44 242
2014 AO-01 20 40 7 33 0 0 0 60 33 15
2014 AO-02 0 31 31 8 31 0 0 31 38 13
2014 AO-03 4 24 26 23 23 1 0 28 46 166
2014 AO-04 5 31 21 31 13 0 0 36 44 39
2011 AO 6 23 20 21 28 1 0 29 50 274
2011 AO-02 6 24 24 12 35 0 0 29 47 34
2011 AO-03 5 19 20 23 30 1 1 25 55 171
2011 AO-04 2 27 22 22 24 2 0 30 48 41
2011 AO-05 17 33 11 28 11 0 0 50 39 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 26 52 11 8 3 0 0 78 11 233
2017 AO-02 33 50 17 0 0 0 0 83 0 12
2017 AO-03 25 50 12 10 3 0 0 75 13 165
2017 AO-04 27 59 8 3 3 0 0 86 5 37
2014 AO 31 44 12 9 3 1 0 76 12 242
2014 AO-01 33 40 20 7 0 0 0 73 7 15
2014 AO-02 31 31 15 23 0 0 0 62 23 13
2014 AO-03 28 44 13 10 4 2 0 74 14 166
2014 AO-04 36 51 8 3 3 0 0 87 5 39
2011 AO 40 32 13 8 5 1 0 73 14 274
2011 AO-02 47 35 6 6 6 0 0 82 12 34
2011 AO-03 33 30 16 11 7 2 0 65 18 171
2011 AO-04 51 29 12 2 2 2 0 83 5 41
2011 AO-05 50 44 6 0 0 0 0 94 0 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 24 42 13 11 6 3 0 69 18 233
2017 AO-02 33 25 8 33 0 0 0 58 33 12
2017 AO-03 25 42 15 8 7 4 0 70 15 165
2017 AO-04 19 49 14 11 8 0 0 68 19 37
2014 AO 26 40 15 9 5 4 1 69 15 242
2014 AO-01 47 33 0 7 7 7 0 86 14 15
2014 AO-02 15 15 38 15 15 0 0 31 31 13
2014 AO-03 22 42 15 9 5 5 2 68 15 166
2014 AO-04 31 44 15 10 0 0 0 74 10 39
2011 AO 22 35 15 11 11 6 1 60 24 274
2011 AO-02 24 50 12 6 9 0 0 74 15 34
2011 AO-03 18 30 19 10 15 8 1 53 27 171
2011 AO-04 22 34 12 17 7 7 0 61 26 41
2011 AO-05 39 50 0 11 0 0 0 89 11 18
2008 AO 22 36 15 10 12 3 2 62 23 238
2008 AO-02 22 34 19 11 10 3 1 59 22 91
2008 AO-03 13 35 16 12 17 3 4 52 31 69
2008 AO-04 30 33 12 6 15 3 0 66 22 33
2008 AO-05 46 46 0 4 4 0 0 92 8 24

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 16 36 23 11 9 5 2 55 21 232
2017 AO-02 25 33 8 8 8 17 0 70 20 12
2017 AO-03 13 34 24 12 10 5 2 51 23 165
2017 AO-04 22 44 25 6 3 0 0 67 8 36
2014 AO 17 36 23 12 7 4 1 56 20 242
2014 AO-01 13 33 33 7 0 7 7 54 8 15
2014 AO-02 15 31 8 15 15 15 0 55 36 13
2014 AO-03 14 35 26 13 7 4 1 52 21 166
2014 AO-04 21 49 13 8 10 0 0 69 18 39
2011 AO 9 26 32 13 10 8 2 38 26 274
2011 AO-02 9 41 26 12 3 6 3 55 16 34
2011 AO-03 7 20 34 15 12 9 2 31 31 171
2011 AO-04 7 37 29 12 5 10 0 49 19 41
2011 AO-05 33 11 39 6 11 0 0 44 17 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 15 34 19 15 11 6 0 53 27 233
2017 AO-02 8 50 0 8 8 25 0 78 22 12
2017 AO-03 14 33 22 15 10 6 1 50 27 165
2017 AO-04 22 32 16 14 16 0 0 54 30 37
2014 AO 17 30 17 14 15 5 1 50 32 242
2014 AO-01 40 33 20 0 7 0 0 73 7 15
2014 AO-02 23 31 8 23 15 0 0 54 38 13
2014 AO-03 13 28 18 16 16 7 1 45 35 166
2014 AO-04 18 44 10 10 18 0 0 62 28 39
2011 AO 14 28 19 18 14 7 1 46 34 274
2011 AO-02 9 32 12 29 12 6 0 44 44 34
2011 AO-03 13 26 20 15 16 8 0 43 34 171
2011 AO-04 20 32 17 22 2 7 0 55 26 41
2011 AO-05 22 22 17 6 22 0 11 50 31 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 54 18 11 5 2 3 7 80 8 233
2017 AO-02 54 0 8 8 0 23 8 78 11 13
2017 AO-03 52 17 14 5 2 2 8 76 8 164
2017 AO-04 62 27 5 3 0 0 3 92 3 37
2014 AO 54 19 9 4 4 2 8 82 8 242
2014 AO-01 67 13 0 0 7 0 13 92 8 15
2014 AO-02 85 0 8 0 0 0 8 92 0 13
2014 AO-03 50 20 11 5 3 2 8 78 9 166
2014 AO-04 56 23 5 0 8 3 5 86 8 39

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 52 20 8 6 4 5 5 80 11 234
2017 AO-02 62 0 8 8 0 15 8 80 10 13
2017 AO-03 50 21 8 5 5 5 5 79 12 165
2017 AO-04 51 27 3 14 3 0 3 81 17 37
2014 AO 60 20 6 5 2 3 4 87 7 242
2014 AO-01 80 7 0 7 0 0 7 93 7 15
2014 AO-02 77 15 0 0 0 0 8 100 0 13
2014 AO-03 58 21 6 6 1 4 4 86 8 166
2014 AO-04 54 21 10 3 5 5 3 81 8 39
2011 AO 62 22 8 2 2 1 4 88 4 274
2011 AO-02 65 18 9 3 3 3 0 85 6 34
2011 AO-03 58 24 8 2 2 2 4 86 5 171
2011 AO-04 66 20 5 0 0 0 10 95 0 41
2011 AO-05 72 17 11 0 0 0 0 89 0 18
2008 AO 66 15 12 2 2 1 3 84 4 239
2008 AO-02 72 12 10 1 1 1 3 88 2 92
2008 AO-03 57 17 17 1 6 0 1 75 7 69
2008 AO-04 70 15 6 3 0 0 6 90 3 33
2008 AO-05 79 13 8 0 0 0 0 92 0 24

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 6 25 21 26 21 2 0 31 48 234
2017 AO-02 8 8 38 31 15 0 0 15 46 13
2017 AO-03 6 24 17 27 24 2 0 31 52 165
2017 AO-04 3 27 24 30 16 0 0 30 46 37
2014 AO 8 26 24 16 23 2 0 35 40 242
2014 AO-01 20 40 27 13 0 0 0 60 13 15
2014 AO-02 23 15 23 8 31 0 0 38 38 13
2014 AO-03 4 25 27 16 24 4 1 30 42 166
2014 AO-04 13 28 15 15 28 0 0 41 44 39
2011 AO 7 27 19 19 27 0 0 34 47 274
2011 AO-02 6 29 21 15 26 3 0 36 42 34
2011 AO-03 6 23 20 20 31 0 0 29 51 171
2011 AO-04 7 34 15 17 27 0 0 41 44 41
2011 AO-05 6 39 22 33 0 0 0 44 33 18
2008 AO 13 28 21 15 23 1 0 41 38 239
2008 AO-02 11 27 21 16 23 2 0 39 40 92
2008 AO-03 9 25 22 17 28 0 0 33 45 69
2008 AO-04 15 27 15 21 18 0 3 44 41 33
2008 AO-05 33 29 13 8 17 0 0 63 25 24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 9 31 18 18 20 2 3 42 40 234
2017 AO-02 15 15 15 23 23 0 8 33 50 13
2017 AO-03 10 32 18 16 22 1 1 43 39 165
2017 AO-04 8 35 11 27 19 0 0 43 46 37
2014 AO 13 25 21 12 24 2 4 41 37 242
2014 AO-01 20 33 20 7 7 0 13 62 15 15
2014 AO-02 23 15 31 0 23 0 8 42 25 13
2014 AO-03 10 26 22 12 24 2 4 38 38 166
2014 AO-04 15 23 13 15 28 3 3 41 46 39
2011 AO 7 23 20 14 34 1 1 31 48 274
2011 AO-02 3 29 6 26 29 6 0 34 59 34
2011 AO-03 6 21 25 11 36 0 1 28 47 171
2011 AO-04 10 20 15 17 37 0 2 30 55 41
2011 AO-05 17 28 17 17 22 0 0 44 39 18
2008 AO 8 28 15 17 30 0 1 36 48 239
2008 AO-02 7 33 15 15 29 0 1 40 45 92
2008 AO-03 4 25 14 23 33 0 0 29 57 69
2008 AO-04 6 24 15 15 33 3 3 32 52 33
2008 AO-05 25 25 8 17 25 0 0 50 42 24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 8 38 26 14 13 1 0 47 27 234
2017 AO-02 8 38 46 0 8 0 0 46 8 13
2017 AO-03 9 36 25 15 15 1 0 45 29 165
2017 AO-04 3 46 24 14 11 3 0 50 25 37

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 22 41 24 3 4 6 0 67 8 232
2017 AO-02 25 33 17 8 0 17 0 70 10 12
2017 AO-03 21 41 24 2 5 6 1 67 8 164
2017 AO-04 24 38 30 5 3 0 0 62 8 37
2014 AO 23 37 23 5 2 9 1 67 7 242
2014 AO-01 53 20 13 0 0 7 7 85 0 15
2014 AO-02 38 15 23 0 15 8 0 58 17 13
2014 AO-03 17 39 25 7 1 11 1 64 8 166
2014 AO-04 28 38 21 3 3 5 3 72 6 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 23 50 15 6 3 3 0 75 10 234
2017 AO-02 23 62 15 0 0 0 0 85 0 13
2017 AO-03 23 48 16 7 3 3 0 74 10 165
2017 AO-04 14 68 8 5 5 0 0 81 11 37
2014 AO 24 43 19 7 2 4 0 70 10 242
2014 AO-01 60 20 20 0 0 0 0 80 0 15
2014 AO-02 31 31 8 23 0 8 0 67 25 13
2014 AO-03 17 44 23 7 4 4 1 65 11 166
2014 AO-04 31 54 10 3 0 3 0 87 3 39
2011 AO 19 37 23 9 9 3 1 58 18 274
2011 AO-02 21 35 21 9 6 6 3 61 16 34
2011 AO-03 14 36 25 10 11 4 1 52 22 171
2011 AO-04 27 34 24 10 2 2 0 63 13 41
2011 AO-05 28 56 11 0 6 0 0 83 6 18

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 32 42 12 9 5 0 0 74 13 234
2017 AO-02 38 46 15 0 0 0 0 85 0 13
2017 AO-03 30 42 13 9 5 0 0 72 15 165
2017 AO-04 30 49 5 11 5 0 0 78 16 37
2014 AO 33 38 14 7 6 0 0 72 14 242
2014 AO-01 53 40 7 0 0 0 0 93 0 15
2014 AO-02 46 8 15 8 23 0 0 54 31 13
2014 AO-03 28 41 16 8 6 1 1 70 14 166
2014 AO-04 33 41 13 10 3 0 0 74 13 39
2011 AO 22 39 16 9 14 0 0 61 23 274
2011 AO-02 24 41 15 9 12 0 0 65 21 34
2011 AO-03 18 40 16 9 15 1 1 59 25 171
2011 AO-04 27 34 22 10 7 0 0 61 17 41
2011 AO-05 28 39 6 11 17 0 0 67 28 18
2008 AO 21 36 16 11 16 0 0 56 28 239
2008 AO-02 21 36 20 7 17 0 0 57 24 92
2008 AO-03 19 26 22 13 20 0 0 45 33 69
2008 AO-04 21 45 6 15 12 0 0 67 27 33
2008 AO-05 33 38 4 13 13 0 0 71 25 24

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 14 35 18 17 16 0 0 48 33 233
2017 AO-02 15 54 15 15 0 0 0 69 15 13
2017 AO-03 12 33 17 20 19 0 0 44 39 165
2017 AO-04 17 33 22 8 19 0 0 50 28 36
2014 AO 12 31 19 21 17 0 0 44 38 242
2014 AO-01 53 27 20 0 0 0 0 80 0 15
2014 AO-02 8 46 8 23 15 0 0 54 38 13
2014 AO-03 10 30 19 22 19 1 0 40 41 166
2014 AO-04 5 33 21 26 15 0 0 38 41 39
2011 AO 13 22 17 21 28 0 0 34 49 272
2011 AO-02 12 24 27 18 18 0 0 36 36 33
2011 AO-03 12 19 16 20 31 1 1 32 51 170
2011 AO-04 7 17 7 32 37 0 0 24 68 41
2011 AO-05 22 33 22 11 11 0 0 56 22 18

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 12 37 18 18 15 0 0 49 32 234
2017 AO-02 15 54 23 8 0 0 0 69 8 13
2017 AO-03 11 36 15 23 15 0 0 47 38 165
2017 AO-04 11 41 19 8 22 0 0 51 30 37
2014 AO 9 33 20 19 18 0 0 43 37 242
2014 AO-01 47 33 20 0 0 0 0 80 0 15
2014 AO-02 15 38 8 23 15 0 0 54 38 13
2014 AO-03 7 30 21 22 20 0 0 37 42 166
2014 AO-04 3 38 23 21 15 0 0 41 36 39
2011 AO 11 23 14 25 27 0 0 34 52 273
2011 AO-02 6 27 30 15 21 0 0 33 36 33
2011 AO-03 10 21 13 24 31 1 0 31 55 171
2011 AO-04 2 24 2 41 29 0 0 27 71 41
2011 AO-05 33 17 17 22 11 0 0 50 33 18
2008 AO 12 31 17 21 18 0 0 44 39 239
2008 AO-02 11 32 24 20 14 0 0 42 34 92
2008 AO-03 12 30 13 23 22 0 0 42 45 69
2008 AO-04 6 30 6 27 30 0 0 36 58 33
2008 AO-05 29 33 13 17 8 0 0 63 25 24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 25 25 27 9 8 3 3 53 19 233
2017 AO-02 23 31 23 15 0 0 8 58 17 13
2017 AO-03 25 21 31 10 7 4 2 49 18 164
2017 AO-04 24 38 11 8 19 0 0 62 27 37
2014 AO 24 28 18 12 11 3 5 56 24 242
2014 AO-01 47 40 7 0 0 7 0 93 0 15
2014 AO-02 23 15 15 15 15 15 0 45 36 13
2014 AO-03 20 27 20 13 11 3 5 51 27 166
2014 AO-04 21 38 15 10 8 0 8 64 19 39
2011 AO 19 27 20 14 13 5 3 49 29 273
2011 AO-02 18 42 21 6 9 3 0 63 16 33
2011 AO-03 17 25 21 15 15 6 2 46 32 171
2011 AO-04 10 20 22 22 15 5 7 33 42 41
2011 AO-05 39 33 17 0 11 0 0 72 11 18
2008 AO 23 25 23 10 10 3 6 52 22 238
2008 AO-02 24 23 27 10 9 3 3 51 20 91
2008 AO-03 20 26 22 13 12 6 1 50 27 69
2008 AO-04 15 18 24 3 12 3 24 46 21 33
2008 AO-05 29 29 21 13 4 0 4 61 17 24
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AO 16 54 29 234
2017 AO-02 23 38 38 13
2017 AO-03 14 58 28 165
2017 AO-04 27 41 32 37
2014 AO 23 47 31 242
2014 AO-01 7 73 20 15
2014 AO-02 31 31 38 13
2014 AO-03 23 44 33 166
2014 AO-04 26 54