2017 Public Service Employee Survey Results for Transport Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 47 6 12 5 0 0 78 17 3764
2017 Part-time 49 45 3 3 0 0 0 94 3 110
2014 Full-time 32 46 6 11 5 0 0 78 16 3351
2014 Part-time 51 32 4 8 4 1 0 84 12 108
2011 Full-time 39 42 5 9 4 0 0 82 13 4049
2011 Part-time 43 47 1 8 1 0 0 90 9 75
2008 Full-time 39 44 4 9 3 0 0 83 13 3569
2008 Part-time 47 45 3 1 3 0 0 93 4 63

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 24 5 3 1 1 1 90 4 3756
2017 Part-time 76 20 2 0 1 2 0 97 1 109
2014 Full-time 67 23 5 2 1 1 1 91 4 3350
2014 Part-time 77 18 2 1 0 1 1 97 1 108
2011 Full-time 70 20 4 3 1 1 1 92 4 4048
2011 Part-time 81 16 1 1 0 0 0 98 1 75
2008 Full-time 70 21 4 3 1 0 1 92 4 3566
2008 Part-time 70 20 1 6 3 0 0 90 9 63

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 20 6 6 3 0 1 85 9 3765
2017 Part-time 66 21 8 3 1 1 1 88 4 110
2014 Full-time 61 22 6 7 3 0 1 84 10 3353
2014 Part-time 64 24 0 9 1 1 1 90 10 108
2011 Full-time 62 21 6 6 4 0 1 84 10 4049
2011 Part-time 79 14 4 1 2 0 0 93 4 75
2008 Full-time 62 21 6 7 4 0 1 84 10 3564
2008 Part-time 59 18 6 11 1 0 6 81 13 63

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 36 7 11 7 0 0 75 18 3764
2017 Part-time 55 38 3 3 0 0 1 94 3 109
2014 Full-time 40 36 7 10 7 0 0 76 17 3352
2014 Part-time 59 22 6 6 6 1 0 82 12 108
2011 Full-time 43 36 8 8 5 0 0 79 13 4038
2011 Part-time 51 32 4 7 6 0 0 83 13 75

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 35 12 18 13 0 0 57 31 3766
2017 Part-time 41 37 14 4 3 0 1 79 7 110
2014 Full-time 27 38 11 14 9 0 0 66 23 3352
2014 Part-time 38 33 8 12 1 1 7 77 14 108
2011 Full-time 31 38 11 11 8 0 1 69 19 4045
2011 Part-time 35 25 13 13 9 0 4 62 24 75
2008 Full-time 33 39 11 11 6 0 0 72 16 3565
2008 Part-time 40 31 19 7 4 0 0 70 11 63

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 41 10 6 3 0 0 82 9 3761
2017 Part-time 37 40 14 8 1 1 0 77 9 110
2014 Full-time 40 40 10 6 3 0 0 81 9 3354
2014 Part-time 42 32 12 9 4 1 0 76 13 108
2011 Full-time 43 37 10 6 4 0 0 80 10 4047
2011 Part-time 43 39 5 7 5 0 1 83 12 75
2008 Full-time 41 40 10 7 3 0 0 80 9 3566
2008 Part-time 39 38 11 8 4 0 0 77 12 63

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 37 7 5 3 0 0 85 8 3757
2017 Part-time 48 35 5 8 1 0 2 85 10 109
2014 Full-time 46 36 8 6 3 0 0 83 9 3353
2014 Part-time 49 35 4 7 4 1 0 84 12 108
2011 Full-time 48 37 7 5 3 0 0 85 8 4046
2011 Part-time 47 36 0 10 6 0 0 83 17 75
2008 Full-time 47 40 6 5 2 0 0 87 7 3570
2008 Part-time 47 31 5 12 4 2 0 79 16 63

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 9 7 2 0 0 81 10 3757
2017 Part-time 63 29 5 2 1 0 1 92 3 109
2014 Full-time 43 40 9 6 3 0 0 83 9 3350
2014 Part-time 61 28 3 5 2 1 1 91 7 108

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 33 10 7 5 0 0 79 11 3756
2017 Part-time 62 25 9 1 0 0 3 90 1 110
2014 Full-time 39 35 11 9 6 1 1 74 15 3348
2014 Part-time 63 21 4 2 4 1 3 89 7 108
2011 Full-time 39 35 10 9 6 0 1 75 15 4048
2011 Part-time 51 39 4 3 4 0 0 90 6 75

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 26 11 11 10 2 9 64 23 3760
2017 Part-time 37 17 11 3 3 2 28 77 8 110
2014 Full-time 35 25 11 9 9 2 9 67 21 3354
2014 Part-time 37 18 10 4 9 3 20 70 17 108
2011 Full-time 31 26 9 12 12 1 9 64 26 4046
2011 Part-time 30 15 9 8 9 1 28 63 24 75
2008 Full-time 37 26 8 12 10 1 6 68 23 3563
2008 Part-time 33 23 13 7 7 0 16 67 18 63

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 44 11 7 6 0 0 77 13 3763
2017 Part-time 43 39 11 4 4 0 0 82 8 109
2014 Full-time 31 43 11 8 6 0 0 74 15 3352
2014 Part-time 39 40 6 9 5 1 0 80 15 108
2011 Full-time 33 39 11 9 8 0 0 72 16 4044
2011 Part-time 43 36 8 5 7 0 0 79 13 75
2008 Full-time 35 40 10 8 6 0 0 76 14 3550
2008 Part-time 38 38 16 4 2 0 2 78 6 63

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 38 16 11 8 0 0 65 19 3765
2017 Part-time 51 34 10 2 2 1 1 86 4 110
2014 Full-time 25 35 16 13 10 0 0 61 23 3353
2014 Part-time 40 41 8 4 5 2 0 82 9 108
2011 Full-time 23 34 17 13 12 0 0 57 25 4046
2011 Part-time 29 37 12 18 4 0 0 66 22 75

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 41 14 12 6 0 0 68 18 3760
2017 Part-time 41 42 11 5 1 0 0 83 6 110

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 40 11 7 4 0 0 78 11 3759
2017 Part-time 50 35 6 7 2 0 0 85 9 110
2014 Full-time 38 40 12 6 4 0 0 78 10 3353
2014 Part-time 46 37 9 3 3 1 0 85 6 108
2011 Full-time 37 39 11 7 5 1 0 77 12 4046
2011 Part-time 44 33 8 10 4 0 1 78 13 75
2008 Full-time 41 38 10 6 4 1 0 80 10 3565
2008 Part-time 39 45 9 2 2 1 2 87 4 63

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 38 14 10 8 0 0 67 18 3759
2017 Part-time 50 36 9 4 1 0 0 86 5 110

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 35 9 3 2 0 0 85 5 3758
2017 Part-time 57 28 9 3 2 0 1 86 5 110
2014 Full-time 60 28 8 3 2 0 0 88 4 3351
2014 Part-time 55 33 8 0 3 1 0 89 3 108
2011 Full-time 57 30 7 3 2 0 0 87 5 4047
2011 Part-time 55 34 5 4 3 0 0 89 6 75

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 42 12 9 6 0 0 72 15 3752
2017 Part-time 35 51 7 5 1 0 1 87 6 110
2014 Full-time 26 42 12 12 8 0 0 68 20 3354
2014 Part-time 36 40 7 9 6 2 1 78 15 108
2011 Full-time 30 39 12 11 8 0 0 69 19 4044
2011 Part-time 34 34 7 13 9 1 1 70 23 75

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 35 15 10 6 0 0 69 16 3751
2017 Part-time 46 33 14 4 1 0 1 81 5 109
2014 Full-time 31 35 15 10 8 0 0 66 19 3353
2014 Part-time 40 32 14 5 7 1 1 74 13 108

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 38 15 10 6 0 0 69 16 3755
2017 Part-time 56 30 9 3 0 0 1 87 3 110
2014 Full-time 31 37 14 10 7 0 0 68 17 3351
2014 Part-time 45 35 6 6 4 1 3 82 11 108
2011 Full-time 34 38 13 9 6 0 0 73 15 4044
2011 Part-time 39 44 7 5 4 0 1 84 9 75

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 39 11 6 4 0 0 79 10 3753
2017 Part-time 54 32 8 4 2 0 0 87 6 110
2014 Full-time 40 39 12 6 3 0 0 79 9 3351
2014 Part-time 48 31 8 9 3 1 0 80 12 108
2011 Full-time 40 39 9 7 4 0 0 80 11 4048
2011 Part-time 53 31 5 8 2 0 0 85 10 75
2008 Full-time 43 40 8 5 4 0 0 83 9 3566
2008 Part-time 47 43 6 4 0 0 0 90 4 63

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 38 17 8 5 0 0 70 13 3767
2017 Part-time 54 37 5 2 0 0 1 92 3 109
2014 Full-time 28 35 19 9 7 0 1 64 16 3353
2014 Part-time 50 34 10 4 0 1 1 85 4 108
2011 Full-time 28 34 20 10 7 0 0 63 18 4049
2011 Part-time 39 37 16 6 0 0 1 77 6 75
2008 Full-time 22 36 23 12 8 0 0 58 20 3568
2008 Part-time 34 42 21 2 2 0 0 75 4 63

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 25 37 16 8 1 2 25 37 3750
2017 Part-time 4 14 32 28 13 1 8 45 19 109
2014 Full-time 12 27 36 16 6 1 2 23 40 3343
2014 Part-time 5 23 28 28 10 3 4 41 30 108
2011 Full-time 13 29 33 15 6 0 2 22 43 4043
2011 Part-time 11 22 41 18 8 0 1 26 33 75
2008 Full-time 11 30 36 16 5 1 2 22 42 3562
2008 Part-time 7 24 36 20 8 0 4 30 33 63

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 19 30 21 13 3 3 36 31 3736
2017 Part-time 4 13 17 18 30 6 11 59 21 108
2014 Full-time 11 19 29 22 12 3 3 36 33 3334
2014 Part-time 6 13 25 24 22 6 5 52 21 108
2011 Full-time 16 18 25 23 13 1 4 38 36 4036
2011 Part-time 12 13 25 32 9 3 7 46 27 75
2008 Full-time 11 21 27 23 13 2 3 38 33 3558
2008 Part-time 4 13 30 21 19 6 8 46 19 62

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 26 31 15 7 2 3 24 44 3748
2017 Part-time 9 16 26 21 18 1 9 43 28 109
2014 Full-time 20 28 30 13 5 2 3 19 50 3336
2014 Part-time 18 19 30 16 8 3 6 26 41 108
2011 Full-time 19 25 29 15 7 1 3 23 47 4040
2011 Part-time 17 27 28 15 7 1 6 23 47 75
2008 Full-time 14 25 33 17 8 1 3 25 40 3557
2008 Part-time 11 27 25 15 15 4 3 32 41 62

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 17 32 26 12 1 3 40 27 3726
2017 Part-time 3 4 22 29 33 1 8 68 8 108
2014 Full-time 10 19 33 25 9 1 2 35 30 3329
2014 Part-time 9 11 22 27 25 4 3 56 21 107
2011 Full-time 10 18 33 25 11 1 3 37 29 4036
2011 Part-time 10 17 22 32 15 0 4 49 28 75
2008 Full-time 8 19 34 25 11 1 2 37 28 3550
2008 Part-time 7 12 22 25 26 2 6 56 21 63

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 24 28 16 9 2 3 27 44 3741
2017 Part-time 6 11 25 17 24 4 12 49 21 108
2014 Full-time 21 26 27 14 7 2 3 23 49 3341
2014 Part-time 12 12 24 17 20 7 8 44 28 108
2011 Full-time 22 23 27 15 9 1 3 24 47 4041
2011 Part-time 14 18 31 23 13 0 1 36 32 75
2008 Full-time 18 24 29 17 9 1 2 27 43 3555
2008 Part-time 3 18 29 15 23 2 9 42 25 63

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 19 26 22 14 4 4 39 32 3745
2017 Part-time 6 13 14 18 23 11 16 55 26 109
2014 Full-time 9 16 28 25 14 3 5 43 28 3341
2014 Part-time 14 9 21 23 15 9 9 46 28 108
2011 Full-time 8 14 27 25 17 2 6 46 24 4042
2011 Part-time 12 10 17 34 15 6 8 56 24 75
2008 Full-time 11 19 27 23 14 2 4 39 31 3559
2008 Part-time 6 20 18 14 26 6 10 47 31 63

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 25 31 14 7 3 3 22 45 3745
2017 Part-time 8 16 27 17 18 4 11 41 28 110
2014 Full-time 20 27 30 13 6 2 3 19 49 3345
2014 Part-time 13 25 25 17 10 6 6 30 42 108
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 17 5 3 2 0 3 88 6 3765
2017 Part-time 75 13 3 1 2 1 5 93 3 110
2014 Full-time 69 16 5 4 2 0 3 88 7 3348
2014 Part-time 72 15 4 3 2 2 3 91 5 108
2011 Full-time 67 16 6 4 3 1 4 86 7 4049
2011 Part-time 72 15 7 2 1 0 2 89 4 75
2008 Full-time 64 15 5 4 4 0 7 85 9 3565
2008 Part-time 66 18 8 3 0 0 5 88 3 63

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 32 15 9 8 4 4 65 19 3759
2017 Part-time 42 29 10 4 1 4 11 82 6 110
2014 Full-time 30 31 15 9 9 4 3 65 19 3352
2014 Part-time 48 16 13 2 8 3 10 74 12 108

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 30 9 8 7 1 0 76 15 3759
2017 Part-time 62 21 8 5 1 2 2 86 6 110
2014 Full-time 44 29 9 8 8 1 0 75 16 3354
2014 Part-time 54 22 9 4 7 2 1 79 12 108

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 36 12 10 7 1 0 70 17 3760
2017 Part-time 50 31 9 1 2 4 4 88 3 110
2014 Full-time 31 38 11 12 6 1 1 71 18 3351
2014 Part-time 45 26 12 11 3 3 1 73 14 108
2011 Full-time 31 36 12 11 8 1 1 69 19 4051
2011 Part-time 31 38 15 9 4 3 1 71 14 75
2008 Full-time 32 37 11 12 7 1 1 70 19 3566
2008 Part-time 41 28 12 10 6 2 2 72 16 63

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 28 14 10 8 9 1 65 20 3755
2017 Part-time 39 27 9 3 2 15 6 82 6 110
2014 Full-time 31 29 15 10 9 7 1 64 20 3351
2014 Part-time 32 25 18 6 3 14 3 68 10 108
2011 Full-time 32 26 14 11 10 7 1 63 23 4048
2011 Part-time 29 31 18 6 4 11 1 68 11 75
2008 Full-time 33 26 12 11 11 6 1 64 23 3566
2008 Part-time 39 23 11 10 5 9 3 70 18 63

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 22 18 15 13 16 3 43 35 3760
2017 Part-time 24 26 8 7 3 27 5 74 14 110
2014 Full-time 12 22 20 16 15 13 3 39 37 3349
2014 Part-time 12 19 19 10 8 24 7 45 26 108

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 37 8 7 3 0 0 81 11 3756
2017 Part-time 67 23 4 3 2 0 1 92 5 110
2014 Full-time 42 39 8 7 4 0 0 81 10 3348
2014 Part-time 61 27 4 5 0 1 2 90 5 108
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 34 11 8 5 1 1 76 13 3766
2017 Part-time 54 28 7 7 0 1 3 85 7 110
2014 Full-time 39 34 12 9 6 1 0 73 15 3353
2014 Part-time 49 33 7 3 6 1 2 84 9 108
2011 Full-time 34 35 13 10 8 0 0 69 18 4050
2011 Part-time 34 36 13 13 4 0 0 70 17 75
2008 Full-time 29 35 13 12 10 1 0 65 22 3564
2008 Part-time 30 29 19 13 10 0 0 59 23 63

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 30 11 6 4 2 1 79 10 3763
2017 Part-time 65 22 4 4 1 2 2 90 5 110
2014 Full-time 45 29 11 6 6 2 1 76 12 3352
2014 Part-time 56 26 9 3 3 2 1 85 5 108
2011 Full-time 39 30 13 9 7 2 0 71 16 4048
2011 Part-time 46 33 12 4 4 1 0 80 8 75
2008 Full-time 38 30 12 9 8 2 1 70 18 3562
2008 Part-time 47 34 8 8 4 0 0 80 12 63

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 32 10 8 5 1 0 77 13 3767
2017 Part-time 58 27 5 3 3 1 3 89 6 110
2014 Full-time 42 32 10 9 6 1 0 75 15 3352
2014 Part-time 53 22 11 5 6 1 2 77 11 108
2011 Full-time 36 34 11 10 8 0 0 70 18 4045
2011 Part-time 40 34 8 13 3 0 2 76 16 75
2008 Full-time 34 33 10 11 10 0 0 68 22 3565
2008 Part-time 43 34 9 8 4 2 0 78 13 63

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 78 12 4 1 1 0 3 93 3 3760
2017 Part-time 84 12 2 1 1 0 0 96 2 109
2014 Full-time 77 13 4 2 2 0 3 93 3 3353
2014 Part-time 80 8 4 4 0 2 3 92 4 108
2011 Full-time 75 12 4 2 2 0 4 92 4 4046
2011 Part-time 89 9 3 0 0 0 0 97 0 75
2008 Full-time 75 9 3 2 3 0 7 91 6 3560
2008 Part-time 80 7 3 5 4 0 1 89 9 63

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 25 7 4 5 3 4 82 10 3759
2017 Part-time 66 19 4 1 1 1 8 93 2 110
2014 Full-time 46 25 9 6 7 3 4 76 13 3353
2014 Part-time 64 20 3 1 2 3 8 94 3 108
2011 Full-time 39 28 10 9 9 2 4 71 19 4048
2011 Part-time 54 26 6 4 4 1 4 85 8 75

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 26 8 5 4 1 0 83 9 3763
2017 Part-time 72 21 3 3 1 0 1 94 3 110

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 24 10 4 4 1 0 82 8 3763
2017 Part-time 69 24 4 0 2 2 0 95 2 110

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 26 10 6 5 0 0 79 11 3756
2017 Part-time 72 18 6 4 1 0 0 89 5 110
2014 Full-time 48 28 11 7 6 0 0 76 12 3354
2014 Part-time 69 15 4 6 5 1 1 86 10 108
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 37 15 9 6 5 6 66 17 911
2014 Full-time 29 34 15 8 6 3 5 68 16 857

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 35 17 9 7 7 0 65 17 3766
2017 Part-time 47 30 7 3 1 11 1 88 4 110
2014 Full-time 25 35 16 9 8 7 0 65 18 3352
2014 Part-time 32 29 22 2 4 10 1 68 8 108
2011 Full-time 24 30 18 10 11 6 0 58 23 4046
2011 Part-time 26 29 19 8 9 8 1 61 18 75

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 34 19 13 9 3 0 57 23 3765
2017 Part-time 47 27 10 6 2 8 1 80 8 110
2014 Full-time 21 33 19 13 11 2 0 56 25 3352
2014 Part-time 32 21 18 16 6 6 1 57 24 108
2011 Full-time 21 30 17 14 16 2 0 52 30 4048
2011 Part-time 38 22 16 9 12 3 0 62 22 74
2008 Full-time 23 32 16 13 15 2 0 55 29 3567
2008 Part-time 28 27 21 9 9 6 0 58 19 63

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 30 21 16 11 6 0 48 29 3760
2017 Part-time 33 28 12 6 2 17 1 75 11 110
2014 Full-time 15 31 21 16 12 5 0 48 30 3350
2014 Part-time 25 23 14 21 6 10 2 54 30 107
2011 Full-time 13 30 18 18 16 5 0 45 35 4051
2011 Part-time 20 37 19 8 11 5 0 60 20 75
2008 Full-time 12 31 18 19 15 5 0 46 35 3565
2008 Part-time 20 19 21 15 12 13 0 45 30 62

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 28 20 14 14 7 0 49 30 3763
2017 Part-time 34 29 11 8 4 14 1 73 14 110
2014 Full-time 17 26 19 15 16 7 0 46 34 3350
2014 Part-time 24 24 18 15 8 8 3 54 26 106
2011 Full-time 16 27 18 14 18 7 0 46 35 4050
2011 Part-time 20 30 20 8 15 6 0 54 25 75
2008 Full-time 14 29 16 15 18 8 0 47 35 3563
2008 Part-time 27 19 17 14 13 10 0 51 30 63

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 31 20 17 12 4 0 48 30 3759
2017 Part-time 34 32 12 7 3 11 2 75 11 110
2014 Full-time 15 32 20 16 13 3 0 49 31 3349
2014 Part-time 22 31 15 17 6 7 2 58 26 108
2011 Full-time 14 31 18 19 16 2 0 46 36 4050
2011 Part-time 20 28 20 12 16 4 0 50 29 75
2008 Full-time 14 35 16 19 14 2 0 50 34 3567
2008 Part-time 23 34 15 18 5 4 0 60 24 62
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 41 19 12 5 2 0 63 18 3758
2017 Part-time 47 33 11 5 1 4 0 83 6 110
2014 Full-time 22 41 18 11 7 2 0 64 18 3353
2014 Part-time 25 42 17 8 3 4 1 71 11 108
2011 Full-time 22 40 16 12 8 2 0 63 20 4047
2011 Part-time 25 47 14 8 6 0 0 72 14 75

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 43 11 4 2 2 0 83 6 3759
2017 Part-time 52 33 7 3 0 5 1 90 3 109
2014 Full-time 40 41 10 4 2 3 0 83 7 3350
2014 Part-time 46 36 9 1 1 5 2 88 2 108
2011 Full-time 39 38 11 6 3 3 0 80 9 4049
2011 Part-time 37 36 12 7 2 5 1 78 9 75

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 38 12 8 4 3 1 75 12 3750
2017 Part-time 45 30 6 6 3 6 3 82 11 110
2014 Full-time 37 37 11 7 5 3 1 77 12 3350
2014 Part-time 39 34 12 6 3 4 3 78 10 108
2011 Full-time 35 32 11 9 7 5 1 71 17 4050
2011 Part-time 35 28 7 17 8 3 3 66 26 75
2008 Full-time 32 34 12 10 7 4 1 69 18 3565
2008 Part-time 36 30 6 13 6 6 2 72 21 63

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 35 20 10 6 5 1 62 16 3756
2017 Part-time 26 31 16 13 3 8 3 64 18 110
2014 Full-time 26 34 20 10 5 5 1 63 16 3350
2014 Part-time 23 28 26 8 1 12 3 60 10 108
2011 Full-time 17 31 23 12 10 5 1 52 23 4050
2011 Part-time 12 28 27 16 5 8 4 46 24 75

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 25 19 13 11 11 4 50 28 3756
2017 Part-time 33 21 11 9 3 12 12 71 15 110
2014 Full-time 17 24 19 13 14 11 3 47 31 3353
2014 Part-time 21 18 19 8 9 15 10 52 23 108
2011 Full-time 15 22 19 14 15 12 3 44 34 4052
2011 Part-time 12 23 13 8 16 19 8 48 34 75

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 23 9 4 2 2 4 85 6 3759
2017 Part-time 63 16 6 1 1 5 9 91 2 110
2014 Full-time 57 22 8 4 2 2 5 84 7 3354
2014 Part-time 60 14 11 3 2 4 6 83 5 108

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 23 6 3 2 3 3 88 5 3760
2017 Part-time 63 20 4 3 0 7 3 93 3 110
2014 Full-time 65 21 6 2 1 3 3 90 3 3354
2014 Part-time 64 17 4 1 0 5 8 94 2 108
2011 Full-time 68 18 6 2 1 2 2 90 3 4044
2011 Part-time 68 10 5 0 1 5 11 92 1 75
2008 Full-time 70 18 6 2 2 1 2 90 4 3567
2008 Part-time 75 16 4 0 0 0 5 96 0 63

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 31 18 16 12 3 0 52 29 3760
2017 Part-time 36 30 10 5 2 12 5 79 9 109
2014 Full-time 23 33 17 13 11 3 0 58 25 3352
2014 Part-time 31 32 10 7 8 9 4 72 17 108
2011 Full-time 24 33 15 14 13 2 0 58 27 4046
2011 Part-time 38 36 8 9 7 3 0 76 16 75
2008 Full-time 24 35 16 12 11 2 0 60 23 3567
2008 Part-time 29 33 16 12 7 2 1 64 19 63

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 29 16 16 16 3 2 49 34 3758
2017 Part-time 21 27 10 9 4 12 17 67 19 110
2014 Full-time 18 26 16 15 20 3 2 46 37 3353
2014 Part-time 17 17 15 13 13 7 18 45 35 107
2011 Full-time 15 26 16 16 23 2 2 43 41 4046
2011 Part-time 18 19 19 16 12 5 10 44 33 75
2008 Full-time 15 30 15 16 20 1 2 46 38 3566
2008 Part-time 19 27 17 8 17 5 7 52 28 63

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 37 21 11 7 3 0 60 18 3762
2017 Part-time 29 41 12 5 1 10 2 79 7 110

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 36 17 4 3 6 1 75 7 3758
2017 Part-time 47 31 9 2 1 10 1 87 3 109
2014 Full-time 39 34 15 4 2 6 1 77 6 3353
2014 Part-time 48 30 13 1 4 4 1 82 5 108

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 42 13 5 2 2 0 79 7 3760
2017 Part-time 53 36 4 1 1 6 0 94 2 110
2014 Full-time 37 38 14 5 3 3 0 78 8 3353
2014 Part-time 50 27 16 3 2 2 1 79 5 108
2011 Full-time 31 38 15 7 6 3 0 72 13 4050
2011 Part-time 40 38 6 7 6 3 0 81 13 75

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 38 9 5 3 0 0 83 8 3760
2017 Part-time 68 27 4 1 0 0 0 95 1 110
2014 Full-time 46 36 9 5 4 0 0 82 9 3353
2014 Part-time 60 27 7 1 3 2 1 89 4 108
2011 Full-time 40 36 11 6 6 0 0 76 13 4048
2011 Part-time 50 37 8 3 3 0 0 86 6 73
2008 Full-time 36 39 11 7 6 0 0 75 13 3567
2008 Part-time 44 47 7 2 0 0 0 91 2 63

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 34 16 9 7 1 0 69 15 3759
2017 Part-time 53 32 8 4 2 1 0 86 6 110
2014 Full-time 33 35 15 9 7 1 0 69 16 3353
2014 Part-time 40 32 14 9 4 1 1 73 13 108
2011 Full-time 33 32 17 9 9 0 0 65 19 4045
2011 Part-time 44 33 10 7 6 0 0 77 13 74

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 36 15 10 6 0 0 69 16 3763
2017 Part-time 57 30 7 4 2 1 0 88 5 110
2014 Full-time 32 36 15 9 7 1 0 69 16 3353
2014 Part-time 39 32 17 7 3 1 1 72 11 108
2011 Full-time 32 34 14 10 10 0 0 66 20 4049
2011 Part-time 45 33 8 8 6 0 0 78 14 73
2008 Full-time 33 38 12 10 7 0 0 71 17 3569
2008 Part-time 47 28 12 14 0 0 0 74 14 63

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 29 18 10 8 4 1 62 18 3761
2017 Part-time 38 26 17 6 4 5 5 70 10 110
2014 Full-time 33 27 17 10 8 4 1 63 19 3354
2014 Part-time 34 22 20 11 4 3 6 61 17 108
2011 Full-time 33 26 17 11 9 4 1 61 21 4049
2011 Part-time 35 21 19 8 10 5 2 60 20 74
2008 Full-time 31 28 16 11 7 4 1 63 20 3565
2008 Part-time 43 23 10 7 15 1 1 68 22 63
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 27 38 34 3761
2017 Part-time 33 28 39 110
2014 Full-time 29 38 34 3352
2014 Part-time 35 27 38 106
2011 Full-time 29 38 34 4052
2011 Part-time 31 33 36 74

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 19 31 32 5 7 7 1019
2017 Part-time 20 8 5 7 56 3 37
2014 Full-time 18 36 27 10 9999 9 962
2014 Part-time 17 5 23 10 9999 45 37
2011 Full-time 19 31 31 10 9999 10 1169
2011 Part-time 27 17 29 17 9999 9 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 18 82 3758
2017 Part-time 6 94 110
2014 Full-time 19 81 3344
2014 Part-time 9 91 108

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 674
2014 Full-time 48 620

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 57 674
2014 Full-time 63 620

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 674
2014 Full-time 9 620

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 674
2014 Full-time 2 620

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 674
2014 Full-time 7 620

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 674
2014 Full-time 4 620

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 675
2014 Full-time 42 621

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 675
2014 Full-time 40 621

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 675
2014 Full-time 42 621

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 675
2014 Full-time 36 621

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 675
2014 Full-time 28 621

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 57 675
2014 Full-time 54 621

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 675
2014 Full-time 34 621

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 675
2014 Full-time 1 621

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 675
2014 Full-time 6 621

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 675
2014 Full-time 14 621

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 675
2014 Full-time 48 621

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 675
2014 Full-time 28 621

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 675
2014 Full-time 13 621

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 676
2014 Full-time 56 620

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 676
2014 Full-time 26 620

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 676
2014 Full-time 11 620

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 676
2014 Full-time 22 620

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 676
2014 Full-time 10 620

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 676
2014 Full-time 9 620

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 676
2014 Full-time 16 620

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 676
2014 Full-time 11 620

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 676
2014 Full-time 23 620

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 622
2014 Full-time 14 563

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 622
2014 Full-time 15 563

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 622
2014 Full-time 10 563

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 622
2014 Full-time 8 563

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 622
2014 Full-time 12 563

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 622
2014 Full-time 12 563

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 622
2014 Full-time 12 563

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 622
2014 Full-time 6 563

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 622
2014 Full-time 10 563

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 622
2014 Full-time 22 563

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 622
2014 Full-time 8 563

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 622
2014 Full-time 41 563

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 622
2014 Full-time 2 563

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 622
2014 Full-time 52 563

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 622

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 622
2014 Full-time 11 563

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 90 10 674

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 19 20 6 7 25 7 51 20 3763
2017 Part-time 23 11 14 3 2 34 14 64 10 109
2014 Full-time 15 17 20 7 8 26 7 49 22 3352
2014 Part-time 19 9 22 2 6 29 14 49 13 108

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 32 18 7 5 11 1 66 14 3758
2017 Part-time 37 31 7 4 2 18 2 85 7 108
2014 Full-time 25 30 20 6 5 12 2 63 14 3351
2014 Part-time 29 26 20 2 4 18 2 69 7 108
2011 Full-time 29 36 17 6 5 7 0 70 12 4046
2011 Part-time 34 42 9 3 1 9 1 85 4 75
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 50 10 5 1 1 5 82 7 3762
2017 Part-time 19 31 9 5 5 7 24 72 14 110
2014 Full-time 26 51 11 5 1 1 5 83 6 3353
2014 Part-time 18 37 9 5 1 8 21 78 9 108
2011 Full-time 28 51 9 5 2 1 5 83 7 4051
2011 Part-time 22 33 6 9 4 3 25 74 18 75
2008 Full-time 27 49 10 6 2 1 5 81 8 3570
2008 Part-time 14 37 18 12 1 4 15 62 16 63

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 22 23 9 6 24 8 45 22 3754
2017 Part-time 14 15 15 2 1 26 27 62 6 110
2014 Full-time 8 19 24 9 8 23 9 40 25 3353
2014 Part-time 7 19 16 5 2 24 27 52 15 108
2011 Full-time 9 20 22 9 11 21 7 41 28 4051
2011 Part-time 16 15 15 1 5 21 26 59 13 75

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 32 10 3 2 7 5 83 6 3763
2017 Part-time 34 23 8 1 0 13 22 86 2 110
2014 Full-time 39 33 11 3 2 7 5 82 6 3353
2014 Part-time 37 22 9 2 3 10 17 81 7 108
2011 Full-time 37 34 11 4 2 7 5 80 8 4052
2011 Part-time 27 31 9 1 5 7 20 79 9 75
2008 Full-time 35 37 11 4 2 6 5 80 7 3569
2008 Part-time 27 33 5 1 2 11 21 88 4 63

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 32 13 6 4 11 5 74 11 3756
2017 Part-time 30 26 7 1 0 14 22 87 2 110
2014 Full-time 29 32 14 5 4 11 5 72 11 3350
2014 Part-time 31 17 17 0 2 16 17 72 3 108
2011 Full-time 28 32 13 7 5 10 5 71 14 4049
2011 Part-time 24 29 8 4 3 11 22 78 10 74
2008 Full-time 30 32 12 8 7 6 4 69 17 3568
2008 Part-time 37 27 5 3 2 11 17 88 6 63
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 8 92 3760
2014 Full-time 8 92 3344
2014 Part-time 9 91 108

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 279
2014 Full-time 34 259

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 86 279
2014 Full-time 86 259
2014 Part-time 67 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 279
2014 Full-time 2 259

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 279
2014 Part-time 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 279
2014 Full-time 6 259

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 279
2014 Full-time 3 259
2014 Part-time 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 279
2014 Full-time 6 259

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 277
2014 Full-time 13 260

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 277
2014 Full-time 15 260
2014 Part-time 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 277
2014 Full-time 7 260
2014 Part-time 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 277
2014 Full-time 3 260
2014 Part-time 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 277
2014 Full-time 25 260

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 277
2014 Full-time 22 260

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 277
2014 Full-time 3 260
2014 Part-time 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 277

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 277
2014 Full-time 7 260
2014 Part-time 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 277
2014 Full-time 17 260

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 277
2014 Full-time 14 260
2014 Part-time 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 277
2014 Full-time 35 260
2014 Part-time 50 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 278
2014 Full-time 31 260

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 278
2014 Full-time 11 260

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 278
2014 Full-time 8 260

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 278
2014 Full-time 19 260

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 278
2014 Full-time 4 260

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 278
2014 Full-time 11 260

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 278
2014 Full-time 7 260
2014 Part-time 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 278
2014 Full-time 8 260

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 278
2014 Full-time 47 260
2014 Part-time 59 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 254
2014 Full-time 3 233

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 254
2014 Full-time 11 233

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 254

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 254

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 254
2014 Full-time 4 233

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 254
2014 Full-time 6 233

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 254
2014 Full-time 9 233

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 254
2014 Full-time 10 233

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 254
2014 Full-time 9 233

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 254
2014 Full-time 19 233

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 254
2014 Full-time 9 233

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 254
2014 Full-time 50 233

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 254
2014 Full-time 62 233

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 254

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 254
2014 Full-time 12 233

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 88 12 279

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 17 22 3 3 32 7 55 9 3766
2017 Part-time 22 13 14 1 0 35 15 70 2 110
2014 Full-time 16 15 21 3 4 34 8 53 11 3349
2014 Part-time 21 10 15 2 4 39 10 60 11 108

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 31 19 3 2 14 2 70 7 3760
2017 Part-time 38 29 11 0 1 16 5 85 1 110
2014 Full-time 27 28 20 3 3 17 2 68 8 3348
2014 Part-time 35 21 18 2 4 17 3 70 7 108
2011 Full-time 33 35 16 4 3 9 0 75 7 4052
2011 Part-time 43 30 16 3 1 7 0 79 4 74
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 27 19 12 12 0 2 56 24 3750
2017 Part-time 29 23 24 11 10 0 4 54 21 110

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 28 26 17 11 0 1 45 28 3756
2017 Part-time 39 27 20 6 3 0 5 70 9 109

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 31 23 14 8 1 1 54 22 3749
2017 Part-time 41 29 19 5 0 1 5 74 5 110

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 24 22 18 15 1 2 44 34 3755
2017 Part-time 40 20 20 7 7 2 4 64 15 110

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 28 13 5 4 1 7 77 10 3743
2017 Part-time 57 21 3 2 0 1 16 95 2 110

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 31 20 11 6 0 1 63 17 3754
2017 Part-time 38 32 10 10 6 1 4 73 16 110

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 34 21 11 5 1 1 63 16 3747
2017 Part-time 40 32 15 6 1 1 5 77 7 110

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 32 24 14 8 1 1 54 22 3748
2017 Part-time 39 27 22 5 1 3 4 70 6 110

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 33 21 12 8 1 1 58 20 3753
2017 Part-time 37 37 15 5 2 0 4 77 7 110

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 33 22 12 6 1 2 59 18 3748
2017 Part-time 38 33 15 7 3 0 4 74 10 109

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 25 12 5 3 0 2 80 8 3757
2017 Part-time 60 25 7 1 2 0 6 90 3 110

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 13 7 4 3 1 3 86 7 3755
2017 Part-time 81 10 3 1 0 0 5 96 1 110

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 27 9 4 3 0 2 84 6 3752
2017 Part-time 70 17 8 1 0 0 4 91 1 109

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 20 9 5 4 0 2 81 10 3756
2017 Part-time 81 8 4 3 1 0 4 93 3 108

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 13 5 2 1 0 26 89 5 3755
2017 Part-time 67 6 0 2 0 0 25 98 2 107

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 20 8 2 1 1 6 88 4 3735
2017 Part-time 77 13 4 0 0 0 6 96 0 110

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 16 6 3 2 1 4 89 5 3753
2017 Part-time 62 15 10 6 0 0 7 83 7 110

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 29 12 3 2 0 2 83 5 3753
2017 Part-time 59 20 10 4 3 0 4 83 7 110

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 33 38 13 5 0 0 44 17 3767
2017 Part-time 27 41 26 5 0 0 2 69 5 110

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 18 40 23 11 0 0 34 26 3754
2017 Part-time 2 6 36 26 27 2 1 55 8 110

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 34 22 11 8 9 0 55 21 3763
2017 Part-time 17 31 21 11 2 18 0 59 16 110

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 39 19 14 8 3 0 57 23 3756
2017 Part-time 35 35 19 5 2 5 0 74 7 110
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 14 86 3757
2017 Part-time 13 87 110
2014 Full-time 13 87 3346
2014 Part-time 19 81 108

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 76 24 542
2017 Part-time 92 8 15
2014 Full-time 71 29 443
2014 Part-time 80 20 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 34 6 8 2 1 0 84 10 412
2017 Part-time 59 34 7 0 0 0 0 93 0 14
2014 Full-time 51 32 7 5 2 1 2 86 8 318
2014 Part-time 58 29 6 0 0 0 6 93 0 16
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 26 17 8 6 5 1 39 61 3767
2017 Part-time 29 18 23 17 2 6 5 33 67 110

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 2156
2017 Part-time 40 66

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 2156
2017 Part-time 44 66

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 2156
2017 Part-time 25 66

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 59 2156
2017 Part-time 23 66

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 2156
2017 Part-time 4 66

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 2156
2017 Part-time 15 66

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 16 52 16 6 2 7 2105
2017 Part-time 11 63 15 4 0 7 63

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 18 20 16 22 3 14 31 45 2172
2017 Part-time 21 35 8 16 8 5 6 63 28 66

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 11 16 16 34 4 16 18 62 2175
2017 Part-time 11 25 13 19 16 3 12 43 42 66
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