2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	36	5	6	2	87	8	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	5	12	4	79	16	584
2017	University certificate or diploma below the bachelor's level	37	43	8	7	5	80	12	126
2017	Bachelor's degree	31	48	5	11	4	80	15	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	51	5	13	4	78	18	1904
2014	Secondary or high school graduation certificate or equivalent or less	47	42	4	5	2	89	8	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	46	6	8	4	82	12	705
2014	University certificate or diploma below the bachelor's level	47	38	4	8	3	85	12	135
2014	Bachelor's degree	31	52	4	10	3	83	13	1564
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	50	6	12	4	78	16	1821
2011	Secondary or high school graduation certificate or equivalent or less	48	41	5	4	3	89	7	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	47	6	8	3	84	11	731
2011	University certificate or diploma below the bachelor's level	43	37	8	8	4	80	12	142
2011	Bachelor's degree	31	49	5	13	3	80	16	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	50	4	13	4	79	17	1591
2008	Secondary or high school graduation certificate or equivalent or less	48	42	2	5	2	90	8	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	44	4	9	3	84	11	713
2008	University certificate or diploma below the bachelor's level	41	47	4	7	1	88	8	122
2008	Bachelor's degree	34	50	6	7	3	84	10	1457
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	49	6	11	3	81	14	1387

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	20	4	2	1	0	1	93	4	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	24	4	3	2	0	1	91	5	584
2017	University certificate or diploma below the bachelor's level	60	30	4	3	2	1	1	91	5	127
2017	Bachelor's degree	72	20	3	3	1	0	1	93	4	1565
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	24	6	4	1	1	1	89	5	1901
2014	Secondary or high school graduation certificate or equivalent or less	71	22	2	2	2	1	0	94	4	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	25	4	3	2	1	0	91	5	706
2014	University certificate or diploma below the bachelor's level	69	21	4	5	1	0	0	90	6	135
2014	Bachelor's degree	70	20	4	3	2	0	1	91	5	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	25	5	4	2	1	1	90	5	1821
2011	Secondary or high school graduation certificate or equivalent or less	72	20	4	3	1	0	0	92	4	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	25	5	3	1	1	1	91	4	731
2011	University certificate or diploma below the bachelor's level	64	24	4	6	1	1	1	89	7	142
2011	Bachelor's degree	69	21	4	3	1	1	1	91	4	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	22	5	5	2	1	2	87	8	1592
2008	Secondary or high school graduation certificate or equivalent or less	74	22	2	2	1	0	0	96	3	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	20	3	3	2	1	2	92	5	713
2008	University certificate or diploma below the bachelor's level	61	22	6	9	2	0	1	84	11	122
2008	Bachelor's degree	69	20	4	4	2	1	1	90	6	1452
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	22	5	5	2	0	1	87	8	1385

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	20	7	6	3	1	84	9	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	22	6	7	4	1	82	12	584
2017	University certificate or diploma below the bachelor's level	54	27	8	9	2	0	80	11	127
2017	Bachelor's degree	66	17	5	7	3	1	85	10	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	18	7	10	5	1	78	15	1903
2014	Secondary or high school graduation certificate or equivalent or less	63	21	6	6	3	0	84	9	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	19	8	7	3	2	82	10	706
2014	University certificate or diploma below the bachelor's level	54	25	9	9	3	0	79	12	135
2014	Bachelor's degree	64	19	5	7	4	1	83	11	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	18	6	10	5	1	79	15	1820
2011	Secondary or high school graduation certificate or equivalent or less	61	20	7	9	2	0	82	11	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	20	9	6	4	2	81	10	731
2011	University certificate or diploma below the bachelor's level	56	19	8	11	6	1	75	17	142
2011	Bachelor's degree	63	18	5	8	4	1	82	12	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	16	5	13	6	2	77	19	1590
2008	Secondary or high school graduation certificate or equivalent or less	65	19	5	7	3	1	86	10	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	19	4	5	5	3	86	10	713
2008	University certificate or diploma below the bachelor's level	55	17	4	17	5	2	74	22	121
2008	Bachelor's degree	66	18	5	7	3	1	84	10	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	18	5	11	6	1	77	17	1386

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	33	4	6	3	88	9	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	34	8	8	5	79	13	582
2017	University certificate or diploma below the bachelor's level	43	41	3	5	8	84	13	126
2017	Bachelor's degree	47	36	6	7	4	83	11	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	6	8	5	82	12	1903
2014	Secondary or high school graduation certificate or equivalent or less	56	34	5	3	3	89	6	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	5	8	5	81	13	706
2014	University certificate or diploma below the bachelor's level	52	30	8	4	6	82	10	135
2014	Bachelor's degree	45	36	6	9	4	81	13	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	35	6	9	4	81	13	1820
2011	Secondary or high school graduation certificate or equivalent or less	50	35	6	5	3	85	8	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	9	8	4	79	12	731
2011	University certificate or diploma below the bachelor's level	42	44	4	3	6	86	10	142
2011	Bachelor's degree	38	41	8	8	4	80	13	1531
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	7	8	3	82	11	1592

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	38	9	6	4	0	0	81	10	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	13	12	5	0	0	69	18	584
2017	University certificate or diploma below the bachelor's level	33	40	11	11	5	0	0	73	16	127
2017	Bachelor's degree	28	43	11	12	5	0	0	71	17	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	44	12	12	4	0	1	72	16	1903
2014	Secondary or high school graduation certificate or equivalent or less	39	35	10	12	3	0	1	74	15	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	12	11	5	0	0	72	16	706
2014	University certificate or diploma below the bachelor's level	34	38	14	9	5	0	0	72	14	135
2014	Bachelor's degree	26	44	10	14	5	0	0	70	19	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	43	13	12	4	0	0	70	17	1821
2011	Secondary or high school graduation certificate or equivalent or less	30	39	13	10	5	1	2	72	15	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	13	14	6	1	1	67	20	729
2011	University certificate or diploma below the bachelor's level	23	39	14	15	5	1	2	64	21	142
2011	Bachelor's degree	20	45	14	14	7	0	0	65	21	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	45	14	11	4	0	1	70	16	1594
2008	Secondary or high school graduation certificate or equivalent or less	30	37	16	11	4	0	2	69	15	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39	14	14	7	0	0	65	22	712
2008	University certificate or diploma below the bachelor's level	28	38	16	13	5	0	0	66	18	122
2008	Bachelor's degree	21	41	14	16	8	0	1	63	24	1459
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	40	19	15	6	1	2	60	21	1386

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	41	8	6	2	0	0	83	9	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	9	5	2	0	0	83	7	584
2017	University certificate or diploma below the bachelor's level	38	40	11	8	1	1	1	79	9	126
2017	Bachelor's degree	44	40	7	6	3	0	0	85	8	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	38	6	4	2	0	0	88	6	1900
2014	Secondary or high school graduation certificate or equivalent or less	35	44	15	5	1	0	0	79	6	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	12	4	3	0	0	81	8	705
2014	University certificate or diploma below the bachelor's level	33	48	9	5	5	0	0	82	10	135
2014	Bachelor's degree	41	41	9	6	2	0	0	83	8	1564
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	6	6	2	0	0	86	8	1820
2011	Secondary or high school graduation certificate or equivalent or less	48	34	10	5	2	0	0	82	8	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	9	6	3	0	0	82	8	731
2011	University certificate or diploma below the bachelor's level	41	37	10	7	5	0	0	78	12	142
2011	Bachelor's degree	42	41	8	6	4	0	0	83	9	1535
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	6	6	3	0	0	84	10	1593
2008	Secondary or high school graduation certificate or equivalent or less	42	39	12	4	3	0	0	82	7	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	42	8	5	2	0	0	84	7	711
2008	University certificate or diploma below the bachelor's level	31	54	8	4	3	0	0	84	7	121
2008	Bachelor's degree	38	43	10	6	3	0	0	81	9	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	39	7	6	2	0	0	85	8	1385

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	40	7	6	1	0	86	7	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	34	7	5	2	0	86	7	582
2017	University certificate or diploma below the bachelor's level	47	32	13	6	2	0	79	7	126
2017	Bachelor's degree	46	41	6	5	2	0	87	7	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	35	5	5	2	0	87	7	1897
2014	Secondary or high school graduation certificate or equivalent or less	44	43	9	4	1	0	86	5	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	8	5	2	0	84	8	706
2014	University certificate or diploma below the bachelor's level	38	44	12	3	3	0	82	6	135
2014	Bachelor's degree	44	41	6	6	2	0	85	9	1564
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	5	6	2	0	87	8	1820
2011	Secondary or high school graduation certificate or equivalent or less	49	40	7	2	2	0	89	4	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	41	7	4	2	0	88	6	729
2011	University certificate or diploma below the bachelor's level	38	44	8	7	2	1	83	9	142
2011	Bachelor's degree	41	45	6	4	3	0	86	7	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	38	5	6	2	0	87	8	1594
2008	Secondary or high school graduation certificate or equivalent or less	44	45	6	3	2	0	90	5	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	44	6	4	2	0	88	6	713
2008	University certificate or diploma below the bachelor's level	38	45	9	6	2	0	83	9	122
2008	Bachelor's degree	39	46	6	6	2	0	86	8	1459
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	41	5	5	2	0	88	7	1385

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	33	7	3	2	0	89	4	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	32	8	7	3	0	82	10	582
2017	University certificate or diploma below the bachelor's level	46	40	8	3	3	0	86	6	126
2017	Bachelor's degree	51	37	6	4	1	0	89	6	1565
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	37	5	4	1	0	90	5	1897
2014	Secondary or high school graduation certificate or equivalent or less	54	34	6	5	1	0	88	6	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	39	6	5	2	0	87	7	706
2014	University certificate or diploma below the bachelor's level	54	33	6	5	2	1	88	6	134
2014	Bachelor's degree	50	37	6	5	2	0	87	7	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	38	6	4	1	0	89	5	1816

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	32	11	3	4	0	1	82	7	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	33	10	8	5	1	1	77	13	583
2017	University certificate or diploma below the bachelor's level	44	33	6	9	5	1	2	80	15	126
2017	Bachelor's degree	46	32	10	8	4	0	0	78	12	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	37	11	7	3	1	0	79	10	1898
2014	Secondary or high school graduation certificate or equivalent or less	50	27	10	7	4	0	1	79	11	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	12	9	4	0	1	74	14	705
2014	University certificate or diploma below the bachelor's level	42	30	16	4	5	2	2	75	9	135
2014	Bachelor's degree	39	34	12	9	5	0	0	73	14	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	35	13	9	5	1	0	73	14	1820
2011	Secondary or high school graduation certificate or equivalent or less	43	35	12	7	2	0	1	79	10	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	9	9	5	0	0	76	14	730
2011	University certificate or diploma below the bachelor's level	31	45	5	9	7	0	2	78	17	142
2011	Bachelor's degree	34	39	12	9	5	1	0	74	15	1535
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	12	9	5	1	1	74	14	1592

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	22	13	8	8	3	13	66	18	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	24	11	11	11	1	10	63	25	583
2017	University certificate or diploma below the bachelor's level	27	34	6	12	12	0	8	67	26	126
2017	Bachelor's degree	30	23	10	14	12	2	9	59	29	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	22	11	15	13	3	14	54	34	1898
2014	Secondary or high school graduation certificate or equivalent or less	27	24	15	9	8	4	14	61	21	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	26	12	11	12	1	8	61	25	706
2014	University certificate or diploma below the bachelor's level	32	21	10	14	9	4	11	62	27	135
2014	Bachelor's degree	28	23	10	15	13	3	9	58	31	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	21	10	14	15	2	13	53	35	1820
2011	Secondary or high school graduation certificate or equivalent or less	24	23	12	10	16	3	12	55	31	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	24	9	13	19	1	8	54	36	730
2011	University certificate or diploma below the bachelor's level	24	23	9	15	16	1	10	54	36	142
2011	Bachelor's degree	24	24	9	14	19	1	7	52	37	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	22	9	17	20	2	12	47	42	1595
2008	Secondary or high school graduation certificate or equivalent or less	33	18	11	14	11	2	12	59	28	383
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	24	9	16	14	2	6	57	33	712
2008	University certificate or diploma below the bachelor's level	29	31	8	9	14	0	8	66	25	122
2008	Bachelor's degree	26	24	10	16	16	2	7	55	34	1453
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	21	9	18	19	2	11	47	43	1386

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	40	12	5	3	79	9	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	11	7	4	78	11	582
2017	University certificate or diploma below the bachelor's level	33	43	14	5	5	76	10	127
2017	Bachelor's degree	32	47	10	7	4	79	11	1572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	47	8	6	3	84	8	1903
2014	Secondary or high school graduation certificate or equivalent or less	36	43	12	7	2	79	9	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	44	13	8	5	74	13	706
2014	University certificate or diploma below the bachelor's level	27	50	8	10	5	77	15	135
2014	Bachelor's degree	28	48	11	9	4	76	12	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	47	10	9	3	78	12	1820
2011	Secondary or high school graduation certificate or equivalent or less	35	45	10	6	3	80	10	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	12	8	4	76	12	729
2011	University certificate or diploma below the bachelor's level	29	46	13	8	4	75	12	142
2011	Bachelor's degree	29	44	12	8	6	73	15	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	46	11	8	4	77	12	1596
2008	Secondary or high school graduation certificate or equivalent or less	39	39	13	6	3	79	8	381
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	10	8	4	79	12	708
2008	University certificate or diploma below the bachelor's level	30	50	9	10	1	80	11	122
2008	Bachelor's degree	28	46	12	9	5	74	15	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	44	9	9	4	78	13	1382

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	37	14	8	5	0	1	73	13	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	16	15	10	0	0	59	24	581
2017	University certificate or diploma below the bachelor's level	27	32	22	12	7	0	0	60	19	127
2017	Bachelor's degree	27	39	14	12	8	0	0	66	20	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	14	12	6	1	0	68	18	1900
2014	Secondary or high school graduation certificate or equivalent or less	32	39	14	9	5	0	0	72	15	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	36	17	16	10	0	0	57	25	706
2014	University certificate or diploma below the bachelor's level	24	41	15	12	7	0	1	65	19	135
2014	Bachelor's degree	22	40	16	15	8	0	0	61	23	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	17	14	7	0	0	62	21	1820
2011	Secondary or high school graduation certificate or equivalent or less	27	36	14	16	6	1	0	63	22	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	18	14	11	0	0	57	26	731
2011	University certificate or diploma below the bachelor's level	24	37	17	11	11	0	0	61	21	142
2011	Bachelor's degree	18	38	18	15	10	0	0	56	25	1535
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	39	17	15	8	0	0	59	24	1594

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	38	13	7	4	1	75	12	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	15	12	6	0	67	18	582
2017	University certificate or diploma below the bachelor's level	29	39	15	12	5	0	68	17	127
2017	Bachelor's degree	30	43	11	11	5	0	74	16	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	46	10	9	3	0	77	12	1903

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	40	8	3	3	0	0	86	6	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	15	5	5	0	0	74	10	579
2017	University certificate or diploma below the bachelor's level	38	41	8	10	2	1	0	80	12	126
2017	Bachelor's degree	39	41	9	7	3	0	0	81	10	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	43	7	5	2	0	0	86	7	1901
2014	Secondary or high school graduation certificate or equivalent or less	40	41	11	5	1	2	0	83	6	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	43	13	7	4	0	0	77	10	706
2014	University certificate or diploma below the bachelor's level	36	43	13	4	2	1	1	80	6	135
2014	Bachelor's degree	36	42	11	7	4	0	0	78	11	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	42	9	6	3	0	0	82	8	1820
2011	Secondary or high school graduation certificate or equivalent or less	37	41	12	5	3	1	0	80	8	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	45	13	6	3	1	0	77	9	731
2011	University certificate or diploma below the bachelor's level	34	41	11	7	7	0	0	75	14	142
2011	Bachelor's degree	30	46	12	8	4	0	0	76	12	1535
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	44	11	6	3	1	0	80	9	1595
2008	Secondary or high school graduation certificate or equivalent or less	39	42	11	6	2	1	0	82	7	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	9	6	4	2	0	80	10	708
2008	University certificate or diploma below the bachelor's level	38	44	6	7	4	1	0	82	11	122
2008	Bachelor's degree	31	42	12	8	6	1	0	74	14	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	11	9	3	1	0	77	12	1386

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	39	12	7	5	1	0	77	11	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	17	10	8	0	0	65	18	578
2017	University certificate or diploma below the bachelor's level	27	38	15	12	7	0	1	65	20	125
2017	Bachelor's degree	29	40	13	11	7	0	0	69	18	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	14	8	5	0	0	73	13	1899

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	35	8	3	2	0	87	4	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	34	6	3	1	0	90	4	578
2017	University certificate or diploma below the bachelor's level	54	31	9	5	0	1	86	5	126
2017	Bachelor's degree	48	39	7	4	1	0	87	5	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	37	8	2	1	0	89	3	1901
2014	Secondary or high school graduation certificate or equivalent or less	62	31	5	2	1	0	93	2	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	29	8	3	1	0	88	4	706
2014	University certificate or diploma below the bachelor's level	49	38	9	2	2	0	87	4	135
2014	Bachelor's degree	53	34	8	3	1	0	88	5	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32	7	3	1	0	89	4	1820
2011	Secondary or high school graduation certificate or equivalent or less	61	31	6	1	1	0	91	2	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	33	7	3	1	0	90	4	731
2011	University certificate or diploma below the bachelor's level	56	28	10	3	4	0	84	6	142
2011	Bachelor's degree	49	37	9	3	2	0	86	5	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	36	8	4	1	0	87	5	1591

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	35	14	8	3	1	0	75	11	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	12	11	6	0	0	71	18	578
2017	University certificate or diploma below the bachelor's level	24	46	15	10	5	0	1	71	14	127
2017	Bachelor's degree	30	45	11	9	5	0	0	75	14	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	46	11	9	4	0	0	76	14	1898
2014	Secondary or high school graduation certificate or equivalent or less	30	41	13	11	3	0	1	72	15	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	41	14	14	8	0	0	64	22	706
2014	University certificate or diploma below the bachelor's level	23	39	15	15	6	0	1	63	22	135
2014	Bachelor's degree	22	46	13	12	7	0	0	68	19	1564
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	45	14	12	5	0	0	68	18	1820
2011	Secondary or high school graduation certificate or equivalent or less	29	43	13	8	6	0	1	73	14	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	42	16	10	7	0	0	68	16	731
2011	University certificate or diploma below the bachelor's level	22	42	15	12	9	0	0	64	21	142
2011	Bachelor's degree	22	45	12	12	8	0	0	68	20	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	46	14	11	6	0	0	69	17	1592

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	34	12	7	3	0	0	78	10	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	13	9	6	0	1	71	15	580
2017	University certificate or diploma below the bachelor's level	32	39	11	12	6	0	1	71	18	127
2017	Bachelor's degree	33	39	13	10	5	0	0	72	15	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	14	10	5	0	0	71	15	1898
2014	Secondary or high school graduation certificate or equivalent or less	40	34	14	8	3	0	0	75	11	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	15	10	8	0	0	66	18	706
2014	University certificate or diploma below the bachelor's level	25	45	11	13	5	1	1	71	18	135
2014	Bachelor's degree	29	39	15	10	7	0	0	68	18	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	14	12	6	0	0	68	18	1820

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	37	14	5	4	0	1	77	9	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	13	11	6	0	1	70	17	580
2017	University certificate or diploma below the bachelor's level	32	36	18	9	5	0	0	69	13	127
2017	Bachelor's degree	30	38	16	11	5	0	0	69	15	1563
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	17	11	5	0	1	67	16	1901
2014	Secondary or high school graduation certificate or equivalent or less	38	38	13	8	3	0	0	76	11	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	17	11	6	0	0	66	17	706
2014	University certificate or diploma below the bachelor's level	28	44	17	8	2	0	0	73	11	134
2014	Bachelor's degree	25	43	15	11	5	0	0	68	16	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	39	17	11	5	0	1	66	17	1818
2011	Secondary or high school graduation certificate or equivalent or less	37	43	12	4	2	0	1	81	7	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	14	8	3	1	1	74	11	729
2011	University certificate or diploma below the bachelor's level	27	45	11	11	5	0	0	73	17	141
2011	Bachelor's degree	26	44	14	11	4	1	0	71	15	1531
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	15	10	4	1	1	71	14	1594

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	39	8	3	3	85	6	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	11	6	2	81	8	580
2017	University certificate or diploma below the bachelor's level	39	41	10	9	2	80	11	127
2017	Bachelor's degree	39	43	9	6	3	82	9	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	43	9	5	2	84	7	1898
2014	Secondary or high school graduation certificate or equivalent or less	44	40	11	4	1	84	5	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	13	5	3	80	7	705
2014	University certificate or diploma below the bachelor's level	34	44	13	3	7	78	9	135
2014	Bachelor's degree	36	45	10	6	3	81	9	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	42	10	5	2	82	7	1820
2011	Secondary or high school graduation certificate or equivalent or less	44	42	9	4	2	85	6	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42	10	5	2	83	7	730
2011	University certificate or diploma below the bachelor's level	39	42	12	4	2	82	6	142
2011	Bachelor's degree	36	44	10	6	3	80	10	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	46	9	6	2	83	8	1595
2008	Secondary or high school graduation certificate or equivalent or less	42	43	9	4	2	85	6	384
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	41	6	5	2	87	7	710
2008	University certificate or diploma below the bachelor's level	39	44	10	6	1	83	7	122
2008	Bachelor's degree	35	46	9	7	3	81	10	1457
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	43	9	5	2	84	7	1387

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	37	11	4	2	1	2	83	6	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	18	7	3	0	1	71	11	584
2017	University certificate or diploma below the bachelor's level	31	36	19	8	5	1	0	68	13	127
2017	Bachelor's degree	33	37	17	6	5	0	1	71	12	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	18	8	6	0	1	67	14	1903
2014	Secondary or high school graduation certificate or equivalent or less	44	32	16	4	3	0	1	76	8	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	20	8	5	0	0	66	13	705
2014	University certificate or diploma below the bachelor's level	33	38	19	6	3	0	1	72	9	135
2014	Bachelor's degree	31	39	17	8	4	0	0	70	12	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	19	10	7	0	1	63	18	1820
2011	Secondary or high school graduation certificate or equivalent or less	39	32	17	7	4	0	1	72	11	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	23	8	5	0	1	63	14	731
2011	University certificate or diploma below the bachelor's level	20	42	22	9	7	0	0	61	17	142
2011	Bachelor's degree	29	38	19	8	5	0	1	67	14	1535
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	19	12	8	0	1	60	20	1595
2008	Secondary or high school graduation certificate or equivalent or less	27	35	20	12	6	0	0	63	17	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	36	21	13	8	0	0	58	21	711
2008	University certificate or diploma below the bachelor's level	19	44	21	11	4	0	1	64	15	122
2008	Bachelor's degree	23	36	22	11	7	0	1	60	18	1457
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	22	14	11	0	1	53	25	1385

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	20	38	18	10	1	4	29	31	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	22	35	18	8	1	3	26	37	580
2017	University certificate or diploma below the bachelor's level	7	23	34	21	10	0	4	33	32	126
2017	Bachelor's degree	8	24	39	18	8	1	2	27	33	1559
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	41	19	7	1	2	27	30	1895
2014	Secondary or high school graduation certificate or equivalent or less	8	32	32	18	6	1	4	25	42	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	36	16	6	1	2	23	41	704
2014	University certificate or diploma below the bachelor's level	12	29	35	18	3	1	2	22	42	134
2014	Bachelor's degree	8	28	39	17	6	1	1	24	37	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	24	42	18	6	1	2	25	32	1818
2011	Secondary or high school graduation certificate or equivalent or less	12	31	33	14	7	1	2	21	44	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	36	13	4	1	2	18	45	727
2011	University certificate or diploma below the bachelor's level	21	35	31	6	4	1	1	10	58	142
2011	Bachelor's degree	13	30	36	15	4	1	1	20	44	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	31	37	15	4	0	2	19	43	1593
2008	Secondary or high school graduation certificate or equivalent or less	13	36	33	13	4	0	1	18	49	383
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	33	14	4	1	1	19	48	711
2008	University certificate or diploma below the bachelor's level	10	37	38	11	1	1	3	12	48	120
2008	Bachelor's degree	14	33	35	11	4	1	1	16	48	1454
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	34	38	13	3	1	1	16	45	1381

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	14	25	22	21	4	7	48	24	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	19	26	22	11	4	4	36	36	579
2017	University certificate or diploma below the bachelor's level	13	15	28	25	13	1	4	40	30	125
2017	Bachelor's degree	10	18	30	23	13	2	2	38	30	1554
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	18	33	25	11	3	3	38	27	1897
2014	Secondary or high school graduation certificate or equivalent or less	7	17	29	22	14	6	5	40	27	381
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	30	19	9	2	3	30	39	702
2014	University certificate or diploma below the bachelor's level	11	23	31	23	7	3	1	32	35	134
2014	Bachelor's degree	10	24	31	21	10	3	1	32	35	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	20	35	23	9	2	2	34	30	1818
2011	Secondary or high school graduation certificate or equivalent or less	17	24	31	13	9	3	3	23	44	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	24	31	15	6	2	3	22	45	728
2011	University certificate or diploma below the bachelor's level	27	30	22	10	8	2	2	18	59	141
2011	Bachelor's degree	21	27	29	14	6	2	2	21	50	1531
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29	29	15	5	2	2	20	50	1592
2008	Secondary or high school graduation certificate or equivalent or less	16	26	31	15	8	1	3	24	44	383
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	28	26	14	7	3	2	21	51	710
2008	University certificate or diploma below the bachelor's level	17	25	32	17	5	1	3	23	44	120
2008	Bachelor's degree	23	27	28	13	6	1	2	20	52	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	26	12	3	2	2	16	57	1386

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	25	28	13	9	2	7	25	44	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	29	12	5	2	3	18	52	580
2017	University certificate or diploma below the bachelor's level	17	25	30	15	10	1	2	26	43	124
2017	Bachelor's degree	22	27	29	13	6	1	3	20	50	1561
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	29	10	6	1	3	16	53	1901
2014	Secondary or high school graduation certificate or equivalent or less	21	26	27	11	8	3	3	20	51	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27	26	10	5	1	2	15	58	706
2014	University certificate or diploma below the bachelor's level	20	29	28	11	7	1	4	19	51	134
2014	Bachelor's degree	27	30	26	10	5	1	1	15	59	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	27	25	9	3	2	2	12	62	1819
2011	Secondary or high school graduation certificate or equivalent or less	22	27	28	10	7	2	3	19	52	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	27	10	5	1	2	15	58	729
2011	University certificate or diploma below the bachelor's level	35	28	26	5	3	1	2	8	65	142
2011	Bachelor's degree	27	30	25	10	5	1	2	15	59	1530
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	24	8	3	2	3	12	63	1590
2008	Secondary or high school graduation certificate or equivalent or less	30	28	22	11	5	1	3	17	60	383
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	29	23	11	4	2	1	15	62	710
2008	University certificate or diploma below the bachelor's level	31	26	25	8	5	1	3	14	60	120
2008	Bachelor's degree	34	27	22	10	5	1	2	15	63	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	30	23	7	2	2	2	10	67	1383

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	14	27	22	22	1	6	48	23	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	13	34	28	14	1	3	43	22	577
2017	University certificate or diploma below the bachelor's level	7	17	35	23	17	0	2	41	24	124
2017	Bachelor's degree	8	17	34	25	14	0	2	40	25	1558
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	34	23	10	1	2	35	30	1889
2014	Secondary or high school graduation certificate or equivalent or less	7	22	28	25	13	2	4	39	31	381
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	36	26	10	1	3	37	26	703
2014	University certificate or diploma below the bachelor's level	5	21	28	30	14	1	1	45	26	133
2014	Bachelor's degree	7	18	36	26	10	1	1	38	26	1555
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	34	24	7	1	1	32	33	1809
2011	Secondary or high school graduation certificate or equivalent or less	11	21	34	22	10	1	2	33	33	371
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	21	36	22	9	0	2	33	31	725
2011	University certificate or diploma below the bachelor's level	15	25	33	16	7	2	2	24	41	142
2011	Bachelor's degree	11	20	34	26	8	1	2	35	31	1531
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	24	34	21	6	1	2	28	37	1591
2008	Secondary or high school graduation certificate or equivalent or less	11	24	32	19	10	1	2	31	36	384
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	20	34	23	9	1	2	33	32	711
2008	University certificate or diploma below the bachelor's level	12	27	31	19	5	1	5	25	42	120
2008	Bachelor's degree	12	21	32	23	10	1	2	34	33	1454
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	33	21	6	1	2	28	38	1381

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	17	23	17	20	3	8	42	32	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	27	16	8	1	4	26	46	583
2017	University certificate or diploma below the bachelor's level	16	28	26	14	11	1	4	26	46	126
2017	Bachelor's degree	20	25	29	14	10	1	2	25	46	1560
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	26	29	14	7	2	3	23	46	1894
2014	Secondary or high school graduation certificate or equivalent or less	18	20	23	17	12	4	5	32	42	381
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	27	14	7	1	2	22	50	703
2014	University certificate or diploma below the bachelor's level	19	23	27	16	11	0	4	28	44	133
2014	Bachelor's degree	21	27	28	13	7	2	2	21	50	1559
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	26	13	6	2	3	20	53	1818
2011	Secondary or high school graduation certificate or equivalent or less	18	25	29	12	9	2	4	22	47	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	28	28	11	6	1	3	18	53	729
2011	University certificate or diploma below the bachelor's level	32	28	21	8	6	1	4	15	63	142
2011	Bachelor's degree	26	30	25	12	5	1	2	18	57	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29	28	10	3	1	3	14	57	1592
2008	Secondary or high school graduation certificate or equivalent or less	17	24	27	19	9	1	4	29	43	383
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	28	26	14	6	1	2	21	52	709
2008	University certificate or diploma below the bachelor's level	19	25	26	18	6	1	5	25	47	118
2008	Bachelor's degree	22	26	27	13	7	1	3	21	50	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	28	14	4	1	3	19	52	1384

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	17	18	17	21	7	8	46	33	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	15	25	23	15	3	6	42	31	581
2017	University certificate or diploma below the bachelor's level	14	17	20	25	16	4	4	44	34	126
2017	Bachelor's degree	11	16	29	21	16	2	4	40	29	1560
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	18	30	24	12	3	5	39	29	1893
2014	Secondary or high school graduation certificate or equivalent or less	8	16	27	22	13	8	6	40	28	381
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	27	25	14	3	4	43	28	703
2014	University certificate or diploma below the bachelor's level	11	14	26	28	13	3	6	44	27	134
2014	Bachelor's degree	8	15	28	30	13	3	3	45	24	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	16	30	29	13	2	4	45	24	1818
2011	Secondary or high school graduation certificate or equivalent or less	11	16	22	28	12	4	8	45	30	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	19	25	24	13	3	5	40	32	726
2011	University certificate or diploma below the bachelor's level	14	19	25	23	12	2	4	38	35	142
2011	Bachelor's degree	10	17	29	24	14	2	4	40	29	1530
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	30	24	10	2	6	37	31	1590
2008	Secondary or high school graduation certificate or equivalent or less	13	28	24	17	8	4	6	28	46	384
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	20	27	21	11	3	4	34	37	710
2008	University certificate or diploma below the bachelor's level	12	29	21	22	4	4	8	29	47	120
2008	Bachelor's degree	16	21	28	17	11	3	4	30	40	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	28	17	7	2	4	26	45	1385

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	17	29	18	11	4	7	33	34	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	25	28	12	7	3	4	20	51	580
2017	University certificate or diploma below the bachelor's level	16	22	34	15	10	1	1	26	39	125
2017	Bachelor's degree	20	24	31	12	8	2	3	20	47	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	26	30	12	6	2	4	19	50	1895
2014	Secondary or high school graduation certificate or equivalent or less	14	23	31	12	10	5	5	25	41	381
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	24	30	13	6	2	2	21	48	704
2014	University certificate or diploma below the bachelor's level	14	22	40	13	9	2	1	22	36	135
2014	Bachelor's degree	20	26	32	12	6	3	2	19	48	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	29	11	5	2	3	17	52	1818

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	20	5	4	2	0	3	89	6	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	16	6	5	3	0	3	86	9	583
2017	University certificate or diploma below the bachelor's level	61	22	11	4	2	0	0	83	6	127
2017	Bachelor's degree	70	16	4	3	2	0	4	90	6	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	18	6	5	3	0	2	85	8	1904
2014	Secondary or high school graduation certificate or equivalent or less	73	15	4	3	2	0	3	91	5	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	18	7	3	2	0	4	87	6	706
2014	University certificate or diploma below the bachelor's level	64	17	8	10	1	0	1	81	10	135
2014	Bachelor's degree	71	15	5	5	2	0	2	88	7	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	5	6	2	0	3	87	8	1820
2011	Secondary or high school graduation certificate or equivalent or less	61	23	6	5	3	0	3	86	8	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	17	7	5	4	0	4	84	9	729
2011	University certificate or diploma below the bachelor's level	62	18	6	7	2	0	4	84	10	142
2011	Bachelor's degree	66	17	5	6	2	0	4	87	8	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	17	6	7	3	0	4	83	10	1594
2008	Secondary or high school graduation certificate or equivalent or less	67	16	4	4	3	0	6	88	7	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	14	4	3	4	0	8	88	8	712
2008	University certificate or diploma below the bachelor's level	57	17	6	5	9	1	4	78	15	121
2008	Bachelor's degree	68	14	5	5	3	0	5	87	9	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	16	6	6	5	1	6	82	12	1385

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	28	15	4	6	4	6	72	12	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	15	11	9	5	4	61	22	583
2017	University certificate or diploma below the bachelor's level	25	31	20	9	4	6	5	63	14	127
2017	Bachelor's degree	29	31	14	9	7	5	5	67	18	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	13	9	4	7	5	70	15	1904
2014	Secondary or high school graduation certificate or equivalent or less	35	27	16	8	5	5	4	69	14	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	16	8	8	5	4	64	18	704
2014	University certificate or diploma below the bachelor's level	29	36	14	8	6	3	4	70	15	135
2014	Bachelor's degree	32	32	12	9	6	6	4	70	17	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	14	9	4	6	5	71	14	1820

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	29	7	7	6	1	80	13	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	27	11	9	8	0	72	17	582
2017	University certificate or diploma below the bachelor's level	40	34	10	12	4	1	75	16	127
2017	Bachelor's degree	44	32	9	9	6	0	76	15	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	32	9	8	4	1	79	12	1902
2014	Secondary or high school graduation certificate or equivalent or less	49	31	8	6	5	1	81	10	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	10	8	7	1	75	15	706
2014	University certificate or diploma below the bachelor's level	44	32	10	6	6	1	77	13	135
2014	Bachelor's degree	45	31	8	9	6	1	77	15	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	32	7	8	4	1	80	13	1821

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	31	10	7	5	3	2	75	14	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	13	12	7	2	1	68	19	581
2017	University certificate or diploma below the bachelor's level	33	35	14	10	7	2	0	68	18	127
2017	Bachelor's degree	38	35	10	10	5	1	0	74	15	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	10	7	3	2	1	80	10	1903
2014	Secondary or high school graduation certificate or equivalent or less	38	37	11	7	3	3	1	79	10	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	42	12	10	5	2	1	72	16	706
2014	University certificate or diploma below the bachelor's level	35	41	13	7	2	2	1	78	8	135
2014	Bachelor's degree	34	41	9	10	3	2	1	78	13	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	40	8	7	2	1	1	82	10	1818
2011	Secondary or high school graduation certificate or equivalent or less	30	36	13	11	6	2	2	70	17	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	12	12	8	2	2	67	20	731
2011	University certificate or diploma below the bachelor's level	31	35	14	13	6	1	0	67	19	142
2011	Bachelor's degree	29	42	12	10	4	2	1	74	14	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	9	9	3	2	1	79	12	1594
2008	Secondary or high school graduation certificate or equivalent or less	34	34	11	10	6	2	2	71	18	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	15	14	8	1	0	63	22	712
2008	University certificate or diploma below the bachelor's level	33	37	14	6	5	3	2	74	11	122
2008	Bachelor's degree	32	39	11	10	5	2	1	73	16	1459
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	10	8	4	2	1	77	13	1384

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	28	10	7	7	14	3	71	16	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	27	15	11	8	9	1	62	22	584
2017	University certificate or diploma below the bachelor's level	27	30	14	8	11	8	2	63	21	126
2017	Bachelor's degree	29	31	12	10	7	9	2	67	19	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	12	9	5	10	1	71	16	1901
2014	Secondary or high school graduation certificate or equivalent or less	36	25	15	9	3	10	1	69	14	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	16	12	8	8	1	61	22	706
2014	University certificate or diploma below the bachelor's level	30	30	17	11	7	6	1	64	18	135
2014	Bachelor's degree	31	33	12	9	7	7	2	69	18	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	12	8	5	8	2	73	14	1819
2011	Secondary or high school graduation certificate or equivalent or less	31	29	14	8	8	8	2	66	18	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	15	11	10	6	2	61	22	731
2011	University certificate or diploma below the bachelor's level	34	29	11	10	9	7	0	68	20	142
2011	Bachelor's degree	28	32	13	12	7	7	1	65	21	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29	12	9	5	8	2	71	16	1594
2008	Secondary or high school graduation certificate or equivalent or less	31	31	12	9	7	7	2	68	18	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	15	14	10	7	1	58	25	712
2008	University certificate or diploma below the bachelor's level	37	27	13	8	7	6	2	68	17	121
2008	Bachelor's degree	31	32	12	10	8	7	1	68	19	1459
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	30	13	10	5	7	1	70	16	1384

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	19	18	12	8	21	5	49	27	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	22	18	16	14	15	2	41	37	584
2017	University certificate or diploma below the bachelor's level	13	21	22	14	8	19	3	44	28	127
2017	Bachelor's degree	11	21	17	15	12	19	4	42	36	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	18	15	6	21	6	45	29	1900
2014	Secondary or high school graduation certificate or equivalent or less	17	20	17	14	9	18	5	48	30	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	18	18	15	15	2	39	39	706
2014	University certificate or diploma below the bachelor's level	10	23	19	11	14	20	3	43	33	134
2014	Bachelor's degree	10	23	18	17	11	16	4	42	35	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	18	14	9	20	5	46	31	1818

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	31	5	4	3	88	7	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	9	6	4	81	10	584
2017	University certificate or diploma below the bachelor's level	44	35	11	8	3	78	11	127
2017	Bachelor's degree	50	33	7	7	3	84	10	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	35	6	4	2	88	6	1903
2014	Secondary or high school graduation certificate or equivalent or less	51	34	7	5	2	86	7	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	42	10	6	2	82	8	706
2014	University certificate or diploma below the bachelor's level	41	42	10	5	2	83	8	135
2014	Bachelor's degree	46	38	7	6	2	84	9	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	37	6	4	1	89	5	1819

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	34	8	6	4	1	1	81	10	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	10	8	5	1	1	76	14	583
2017	University certificate or diploma below the bachelor's level	34	43	10	7	5	1	0	78	12	127
2017	Bachelor's degree	39	37	10	9	4	1	0	77	13	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	11	8	3	0	1	78	11	1904
2014	Secondary or high school graduation certificate or equivalent or less	44	35	8	8	3	1	1	80	12	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	14	7	5	1	1	74	12	706
2014	University certificate or diploma below the bachelor's level	35	43	7	8	7	1	0	78	15	135
2014	Bachelor's degree	37	37	11	8	6	0	0	75	14	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	39	11	9	4	1	0	76	13	1820
2011	Secondary or high school graduation certificate or equivalent or less	41	32	13	7	6	0	0	73	13	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	16	9	6	0	1	69	15	730
2011	University certificate or diploma below the bachelor's level	35	40	11	7	5	1	1	76	12	142
2011	Bachelor's degree	31	38	13	11	6	0	0	70	17	1531
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	11	11	5	0	0	72	16	1593
2008	Secondary or high school graduation certificate or equivalent or less	40	34	11	6	8	1	0	75	15	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	12	10	9	1	1	68	20	712
2008	University certificate or diploma below the bachelor's level	20	45	13	9	11	1	2	67	20	122
2008	Bachelor's degree	24	36	14	14	10	1	1	62	25	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	15	13	9	1	0	63	22	1387

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	29	7	4	2	3	0	87	6	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	31	11	5	5	2	1	79	10	583
2017	University certificate or diploma below the bachelor's level	38	40	10	5	5	3	0	80	10	127
2017	Bachelor's degree	46	33	9	7	4	1	0	80	11	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	9	6	3	2	1	82	9	1904
2014	Secondary or high school graduation certificate or equivalent or less	51	28	11	4	3	2	1	81	8	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	32	13	7	4	2	0	75	11	705
2014	University certificate or diploma below the bachelor's level	37	38	11	7	6	1	0	76	13	134
2014	Bachelor's degree	44	32	11	6	4	1	1	78	11	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	33	11	6	3	2	1	80	9	1820
2011	Secondary or high school graduation certificate or equivalent or less	47	31	11	5	3	2	1	81	8	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	15	10	5	3	0	69	15	730
2011	University certificate or diploma below the bachelor's level	36	38	11	6	7	1	1	76	13	142
2011	Bachelor's degree	37	36	12	8	5	1	0	74	14	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	12	7	3	2	1	77	11	1593
2008	Secondary or high school graduation certificate or equivalent or less	44	29	13	7	6	1	0	74	13	384
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	12	9	7	2	0	71	16	711
2008	University certificate or diploma below the bachelor's level	31	42	10	5	6	6	1	78	11	122
2008	Bachelor's degree	36	33	11	9	7	2	1	72	16	1454
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	13	9	5	2	1	72	15	1385

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	32	8	4	4	2	0	83	8	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	9	9	5	1	0	77	14	583
2017	University certificate or diploma below the bachelor's level	40	39	10	5	5	1	0	80	10	127
2017	Bachelor's degree	44	34	8	8	4	1	0	79	13	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	9	7	3	0	0	80	11	1902
2014	Secondary or high school graduation certificate or equivalent or less	48	29	11	6	5	1	0	78	11	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	11	9	5	1	0	74	15	706
2014	University certificate or diploma below the bachelor's level	39	37	8	10	6	0	0	76	16	135
2014	Bachelor's degree	41	35	11	8	5	1	0	76	13	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	37	10	9	3	1	0	78	12	1820
2011	Secondary or high school graduation certificate or equivalent or less	41	34	13	8	4	1	1	75	12	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	9	13	6	1	0	72	19	730
2011	University certificate or diploma below the bachelor's level	37	38	12	6	6	1	1	77	12	142
2011	Bachelor's degree	33	38	11	11	6	0	0	71	18	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	11	10	5	0	0	74	15	1593
2008	Secondary or high school graduation certificate or equivalent or less	42	34	9	7	8	1	0	77	14	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	10	12	8	0	0	70	20	713
2008	University certificate or diploma below the bachelor's level	33	39	12	7	7	1	1	73	15	121
2008	Bachelor's degree	32	35	12	11	9	1	0	68	20	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	12	13	8	1	0	67	21	1384

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	14	2	1	0	0	2	96	2	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	9	4	2	2	0	2	92	4	583
2017	University certificate or diploma below the bachelor's level	77	14	7	1	1	0	1	91	2	126
2017	Bachelor's degree	82	11	2	1	1	0	3	95	3	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	12	3	2	1	0	2	93	4	1902
2014	Secondary or high school graduation certificate or equivalent or less	82	12	2	0	1	0	3	97	1	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	12	4	1	3	1	3	92	4	706
2014	University certificate or diploma below the bachelor's level	78	15	6	0	1	0	1	93	1	135
2014	Bachelor's degree	81	10	3	2	1	0	3	94	3	1564
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	2	3	2	0	4	93	5	1819
2011	Secondary or high school graduation certificate or equivalent or less	77	14	4	2	1	0	1	92	3	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	12	4	3	2	0	4	91	5	730
2011	University certificate or diploma below the bachelor's level	76	13	4	2	2	0	4	92	4	142
2011	Bachelor's degree	78	12	3	2	1	0	4	93	4	1535
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	12	3	3	2	0	4	92	5	1592
2008	Secondary or high school graduation certificate or equivalent or less	82	10	2	1	2	0	3	96	2	384
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	9	2	1	3	0	7	94	4	713
2008	University certificate or diploma below the bachelor's level	80	9	2	1	4	0	4	92	5	122
2008	Bachelor's degree	78	10	3	2	1	0	6	94	3	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	9	3	3	3	0	4	91	6	1383

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	22	8	2	4	4	7	84	7	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	8	5	5	2	4	81	11	583
2017	University certificate or diploma below the bachelor's level	49	28	8	5	4	2	4	82	10	127
2017	Bachelor's degree	54	24	6	6	4	3	4	84	10	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	26	6	5	3	4	4	86	8	1901
2014	Secondary or high school graduation certificate or equivalent or less	51	22	9	3	5	4	5	80	9	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	28	6	6	5	3	5	81	12	704
2014	University certificate or diploma below the bachelor's level	51	24	9	4	5	2	5	81	10	135
2014	Bachelor's degree	49	27	7	4	4	3	5	83	10	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	25	8	5	4	4	5	82	9	1821
2011	Secondary or high school graduation certificate or equivalent or less	49	23	10	7	5	2	4	77	13	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	30	10	8	7	2	2	73	16	731
2011	University certificate or diploma below the bachelor's level	43	29	5	11	8	1	4	75	20	142
2011	Bachelor's degree	41	31	9	8	5	2	4	76	14	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	8	6	5	2	4	79	12	1591

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	27	4	4	3	0	89	7	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	25	8	4	5	1	82	10	584
2017	University certificate or diploma below the bachelor's level	55	25	9	4	6	2	82	9	127
2017	Bachelor's degree	57	26	7	5	4	1	84	9	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	26	6	5	2	1	86	8	1900

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	20	8	2	3	1	87	5	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	22	9	4	5	1	81	9	584
2017	University certificate or diploma below the bachelor's level	50	30	12	5	3	1	80	8	127
2017	Bachelor's degree	59	25	8	4	4	1	84	8	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	24	8	4	3	1	85	6	1900

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	25	6	5	3	0	86	7	362
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	25	7	8	5	0	79	13	584
2017	University certificate or diploma below the bachelor's level	47	28	17	4	4	0	75	8	127
2017	Bachelor's degree	52	28	8	7	5	0	80	12	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	10	6	3	0	81	9	1900
2014	Secondary or high school graduation certificate or equivalent or less	57	27	8	4	4	0	84	8	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	28	11	9	5	0	75	13	706
2014	University certificate or diploma below the bachelor's level	53	24	11	6	4	3	79	10	135
2014	Bachelor's degree	47	30	10	8	5	0	77	12	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	10	6	4	0	79	10	1819

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	27	16	5	0	4	7	77	5	45
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39	16	9	6	4	7	65	17	109
2017	University certificate or diploma below the bachelor's level	16	45	14	9	4	0	11	69	15	29
2017	Bachelor's degree	19	30	18	11	6	4	11	58	20	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	35	18	11	3	6	10	62	17	715
2014	Secondary or high school graduation certificate or equivalent or less	39	24	11	5	5	8	8	76	11	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	14	13	5	5	5	64	20	146
2014	University certificate or diploma below the bachelor's level	19	39	10	15	0	3	13	70	18	32
2014	Bachelor's degree	20	30	20	8	5	5	11	59	17	440
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	33	16	9	4	5	12	64	17	659

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	31	12	5	5	8	1	76	10	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	14	9	8	8	0	66	18	584
2017	University certificate or diploma below the bachelor's level	26	32	19	9	7	6	1	62	17	127
2017	Bachelor's degree	27	33	16	9	5	10	0	67	15	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	16	8	4	9	0	68	14	1902
2014	Secondary or high school graduation certificate or equivalent or less	32	35	15	6	4	8	0	72	11	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	17	8	8	9	0	63	18	706
2014	University certificate or diploma below the bachelor's level	24	42	14	8	5	6	1	71	14	135
2014	Bachelor's degree	26	32	16	9	6	11	0	66	16	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	16	9	5	12	0	66	16	1820
2011	Secondary or high school graduation certificate or equivalent or less	23	35	17	11	8	6	1	62	20	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	22	11	10	8	1	52	24	729
2011	University certificate or diploma below the bachelor's level	15	30	21	13	13	7	0	49	29	142
2011	Bachelor's degree	18	30	21	12	9	9	0	54	23	1531
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	19	11	8	10	1	57	21	1591

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	31	13	7	5	6	1	72	13	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	32	16	14	12	3	0	56	27	584
2017	University certificate or diploma below the bachelor's level	21	34	18	14	12	1	0	55	26	127
2017	Bachelor's degree	19	35	19	14	8	4	0	56	24	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	20	14	8	3	0	56	23	1899
2014	Secondary or high school graduation certificate or equivalent or less	30	34	18	9	5	4	0	67	15	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	21	13	12	4	0	52	26	706
2014	University certificate or diploma below the bachelor's level	22	37	19	10	8	2	2	61	19	135
2014	Bachelor's degree	17	32	21	18	9	3	0	51	27	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	34	19	15	9	3	0	55	25	1820
2011	Secondary or high school graduation certificate or equivalent or less	22	27	17	17	11	4	1	52	30	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	29	22	16	15	3	0	45	33	730
2011	University certificate or diploma below the bachelor's level	16	25	17	19	21	1	1	42	41	142
2011	Bachelor's degree	11	25	23	21	16	3	0	37	39	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	23	19	17	3	0	39	37	1591
2008	Secondary or high school graduation certificate or equivalent or less	24	26	20	17	10	3	1	52	28	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	21	15	15	6	0	46	32	713
2008	University certificate or diploma below the bachelor's level	17	37	12	20	9	4	1	56	31	122
2008	Bachelor's degree	14	28	22	17	16	2	0	43	35	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	26	20	20	18	3	0	40	40	1387

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	29	17	9	7	9	2	64	18	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	20	17	13	5	0	47	32	582
2017	University certificate or diploma below the bachelor's level	13	30	29	7	17	4	0	44	25	127
2017	Bachelor's degree	12	29	21	19	12	8	0	44	33	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	30	23	18	11	6	0	45	31	1900
2014	Secondary or high school graduation certificate or equivalent or less	21	32	21	11	7	8	0	57	20	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	30	24	15	15	5	0	42	32	704
2014	University certificate or diploma below the bachelor's level	16	28	29	16	7	3	2	46	24	135
2014	Bachelor's degree	10	26	24	21	12	6	0	39	36	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	27	22	20	14	7	0	40	36	1819
2011	Secondary or high school graduation certificate or equivalent or less	13	28	22	19	11	7	1	44	32	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	26	22	24	14	7	0	36	41	730
2011	University certificate or diploma below the bachelor's level	11	21	22	20	22	4	0	33	44	142
2011	Bachelor's degree	5	23	20	30	17	6	0	29	49	1526
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	24	23	25	17	6	0	32	44	1592
2008	Secondary or high school graduation certificate or equivalent or less	11	29	20	19	13	8	0	44	34	387
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	25	19	22	17	7	0	37	42	711
2008	University certificate or diploma below the bachelor's level	6	25	22	26	13	9	1	34	42	122
2008	Bachelor's degree	5	21	20	27	22	5	0	28	51	1452
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	21	19	26	24	5	0	27	53	1386

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	28	15	8	8	8	1	65	18	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	24	17	14	17	7	0	48	34	581
2017	University certificate or diploma below the bachelor's level	19	25	22	16	14	3	0	46	31	127
2017	Bachelor's degree	16	31	19	15	12	6	0	50	29	1572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	19	16	10	7	0	51	29	1902
2014	Secondary or high school graduation certificate or equivalent or less	21	32	20	11	8	8	0	58	20	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	19	13	19	7	0	45	34	706
2014	University certificate or diploma below the bachelor's level	18	23	28	15	9	6	1	44	26	135
2014	Bachelor's degree	13	28	20	17	14	8	0	44	34	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	28	20	16	13	9	0	46	32	1818
2011	Secondary or high school graduation certificate or equivalent or less	14	29	16	16	15	9	0	48	34	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	21	19	18	10	0	36	41	729
2011	University certificate or diploma below the bachelor's level	10	23	19	16	25	7	0	35	44	141
2011	Bachelor's degree	7	22	21	23	19	8	0	32	46	1528
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	21	20	15	9	0	38	38	1594
2008	Secondary or high school graduation certificate or equivalent or less	13	29	20	15	14	9	1	46	32	387
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	23	21	19	16	11	0	37	39	711
2008	University certificate or diploma below the bachelor's level	9	31	19	14	11	15	0	47	30	122
2008	Bachelor's degree	9	21	19	22	19	10	0	34	46	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	25	20	21	16	11	0	36	41	1385

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	33	14	10	9	8	1	64	21	362
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	28	17	17	15	5	1	49	34	582
2017	University certificate or diploma below the bachelor's level	17	37	15	16	13	1	0	55	30	127
2017	Bachelor's degree	13	31	20	19	12	5	0	46	33	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	33	19	20	10	4	0	48	32	1902
2014	Secondary or high school graduation certificate or equivalent or less	21	38	19	11	6	5	0	62	18	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	33	20	18	13	3	0	47	32	705
2014	University certificate or diploma below the bachelor's level	11	40	25	11	10	3	1	53	21	135
2014	Bachelor's degree	10	32	20	22	12	4	0	44	35	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	32	19	20	13	4	0	45	35	1819
2011	Secondary or high school graduation certificate or equivalent or less	15	30	18	21	13	3	0	46	35	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	30	21	21	17	3	0	40	39	729
2011	University certificate or diploma below the bachelor's level	11	29	21	17	18	5	0	42	36	142
2011	Bachelor's degree	7	27	19	26	19	2	0	34	46	1527
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	30	18	24	17	3	0	39	42	1590
2008	Secondary or high school graduation certificate or equivalent or less	17	36	18	17	10	2	0	53	28	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	33	18	19	14	3	0	46	35	713
2008	University certificate or diploma below the bachelor's level	11	35	21	21	9	3	0	47	31	122
2008	Bachelor's degree	9	31	17	24	15	3	0	42	41	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	27	21	25	16	2	0	36	43	1387

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	40	14	7	4	1	1	75	11	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	41	17	13	7	2	1	63	20	582
2017	University certificate or diploma below the bachelor's level	20	49	20	7	4	1	0	69	11	127
2017	Bachelor's degree	20	43	19	11	5	1	0	65	16	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	44	19	13	4	2	0	63	17	1899
2014	Secondary or high school graduation certificate or equivalent or less	29	45	17	4	2	3	0	76	6	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	42	24	9	5	2	0	61	15	705
2014	University certificate or diploma below the bachelor's level	20	40	22	12	4	1	0	61	17	134
2014	Bachelor's degree	17	42	20	15	6	2	0	59	21	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	41	19	15	6	2	0	59	21	1820
2011	Secondary or high school graduation certificate or equivalent or less	25	37	18	10	6	4	1	65	17	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	38	24	14	7	3	1	54	22	729
2011	University certificate or diploma below the bachelor's level	15	35	18	17	11	3	0	52	30	142
2011	Bachelor's degree	10	38	19	19	11	1	0	50	31	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	36	21	19	12	2	0	47	32	1595

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	38	11	2	2	6	1	84	4	362
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	43	12	4	2	4	1	80	7	580
2017	University certificate or diploma below the bachelor's level	32	46	17	5	1	0	0	78	6	127
2017	Bachelor's degree	39	44	10	3	1	2	0	85	5	1562
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	42	9	2	1	2	0	88	3	1897
2014	Secondary or high school graduation certificate or equivalent or less	39	38	13	3	2	6	0	81	5	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	13	3	1	5	1	82	5	706
2014	University certificate or diploma below the bachelor's level	30	51	11	3	2	3	0	83	5	134
2014	Bachelor's degree	39	42	9	3	2	3	0	85	6	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	39	7	4	1	2	0	87	5	1817
2011	Secondary or high school graduation certificate or equivalent or less	33	36	16	6	2	7	1	75	8	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	16	5	2	6	0	75	8	730
2011	University certificate or diploma below the bachelor's level	25	46	18	6	2	4	0	73	8	142
2011	Bachelor's degree	32	43	13	6	2	3	0	78	8	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	41	10	6	3	3	0	80	9	1594

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	35	10	6	4	2	2	79	10	362
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	11	8	5	2	1	74	14	582
2017	University certificate or diploma below the bachelor's level	32	43	13	8	2	2	1	77	10	126
2017	Bachelor's degree	33	40	12	8	4	2	1	75	12	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	11	7	2	3	1	79	10	1900
2014	Secondary or high school graduation certificate or equivalent or less	41	37	11	6	1	4	1	81	8	381
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	43	11	5	3	3	1	81	8	706
2014	University certificate or diploma below the bachelor's level	36	48	6	3	5	1	0	86	8	135
2014	Bachelor's degree	39	39	10	6	3	3	1	81	9	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	9	6	1	2	1	84	7	1818
2011	Secondary or high school graduation certificate or equivalent or less	37	36	12	6	4	4	2	77	10	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	14	9	6	5	1	70	15	730
2011	University certificate or diploma below the bachelor's level	31	45	9	5	7	3	1	78	12	142
2011	Bachelor's degree	29	40	12	9	4	4	1	73	14	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	10	8	4	3	1	77	12	1592
2008	Secondary or high school graduation certificate or equivalent or less	34	36	14	8	4	3	2	73	12	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	14	12	5	4	1	69	17	712
2008	University certificate or diploma below the bachelor's level	35	29	11	12	7	5	1	68	20	122
2008	Bachelor's degree	26	36	15	11	7	4	1	65	20	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	13	12	7	3	1	67	20	1386

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	35	16	8	5	6	3	68	15	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	37	21	12	6	4	1	59	19	584
2017	University certificate or diploma below the bachelor's level	19	41	16	11	4	8	1	66	16	127
2017	Bachelor's degree	21	34	20	12	6	6	1	59	19	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	22	12	4	4	1	59	18	1899
2014	Secondary or high school graduation certificate or equivalent or less	23	35	21	9	2	8	2	64	12	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	34	23	9	6	5	2	58	17	704
2014	University certificate or diploma below the bachelor's level	23	33	24	10	5	5	0	59	16	135
2014	Bachelor's degree	21	38	20	10	5	5	1	63	16	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	20	11	4	5	1	63	15	1820
2011	Secondary or high school graduation certificate or equivalent or less	16	33	22	9	8	9	3	56	19	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	33	26	12	8	6	2	50	22	730
2011	University certificate or diploma below the bachelor's level	17	32	20	13	9	6	3	54	23	142
2011	Bachelor's degree	12	33	25	15	8	6	1	48	25	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	37	23	14	6	5	2	54	21	1592

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	24	14	8	9	12	5	62	21	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	26	16	16	12	8	2	51	32	583
2017	University certificate or diploma below the bachelor's level	19	26	17	14	13	10	1	50	31	127
2017	Bachelor's degree	19	28	15	14	12	9	3	53	29	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	28	17	13	10	12	4	52	27	1898
2014	Secondary or high school graduation certificate or equivalent or less	19	26	18	13	9	12	3	52	26	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	17	18	13	9	1	47	34	706
2014	University certificate or diploma below the bachelor's level	13	30	21	13	11	12	1	49	27	135
2014	Bachelor's degree	17	26	18	14	13	10	2	48	31	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	25	17	15	12	13	3	48	32	1820
2011	Secondary or high school graduation certificate or equivalent or less	16	21	18	14	14	12	4	44	34	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	24	18	17	16	9	2	43	37	730
2011	University certificate or diploma below the bachelor's level	18	17	17	21	12	11	4	41	39	142
2011	Bachelor's degree	12	23	15	18	15	13	3	42	40	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	19	17	12	15	4	40	36	1588

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	7	3	2	3	6	88	5	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	20	8	4	3	2	4	83	8	584
2017	University certificate or diploma below the bachelor's level	51	26	12	4	2	1	4	81	6	127
2017	Bachelor's degree	59	23	6	4	2	2	4	86	7	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	23	9	7	3	1	3	80	11	1901
2014	Secondary or high school graduation certificate or equivalent or less	59	22	7	4	2	1	5	86	6	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	21	8	5	3	2	4	83	9	706
2014	University certificate or diploma below the bachelor's level	50	26	10	9	1	2	2	80	10	134
2014	Bachelor's degree	57	23	7	4	3	1	4	86	7	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	23	9	7	3	2	4	80	10	1821

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	22	5	2	1	2	1	92	3	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	21	5	2	1	2	3	91	3	583
2017	University certificate or diploma below the bachelor's level	59	30	5	3	1	1	0	91	4	126
2017	Bachelor's degree	67	21	4	2	1	2	3	93	3	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	22	6	3	0	3	2	90	4	1899
2014	Secondary or high school graduation certificate or equivalent or less	64	21	5	2	0	3	4	92	2	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	24	6	2	1	3	1	91	3	706
2014	University certificate or diploma below the bachelor's level	56	24	13	3	1	3	1	83	4	134
2014	Bachelor's degree	66	21	4	2	1	3	3	92	4	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	23	6	2	1	3	3	91	3	1819
2011	Secondary or high school graduation certificate or equivalent or less	65	19	9	2	0	2	3	89	2	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	21	9	3	1	2	4	87	4	727
2011	University certificate or diploma below the bachelor's level	55	25	9	4	0	1	6	86	4	140
2011	Bachelor's degree	62	22	7	3	1	3	3	89	4	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	23	9	3	1	2	5	87	4	1593
2008	Secondary or high school graduation certificate or equivalent or less	62	20	10	2	1	2	4	87	3	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19	7	2	2	3	4	88	4	712
2008	University certificate or diploma below the bachelor's level	56	25	11	4	2	0	2	84	6	122
2008	Bachelor's degree	63	18	8	3	1	3	3	87	4	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	21	9	4	2	3	5	84	6	1386

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	13	5	5	4	3	76	10	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	16	13	11	3	1	59	24	582
2017	University certificate or diploma below the bachelor's level	22	41	15	13	8	2	0	64	21	126
2017	Bachelor's degree	21	38	15	15	9	2	0	60	25	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	38	16	16	7	3	0	59	24	1898
2014	Secondary or high school graduation certificate or equivalent or less	30	34	16	9	4	6	1	68	14	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	17	14	10	2	1	58	24	706
2014	University certificate or diploma below the bachelor's level	25	37	18	10	6	2	1	64	17	135
2014	Bachelor's degree	19	35	16	17	10	2	0	56	28	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	18	17	9	2	0	55	27	1821
2011	Secondary or high school graduation certificate or equivalent or less	25	30	18	13	8	3	2	59	23	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33	18	17	12	1	0	52	30	729
2011	University certificate or diploma below the bachelor's level	16	33	15	19	15	1	1	50	35	142
2011	Bachelor's degree	14	34	20	18	13	1	0	48	31	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	37	19	16	10	1	1	54	27	1594
2008	Secondary or high school graduation certificate or equivalent or less	22	35	22	12	7	1	1	59	19	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33	20	16	12	3	0	50	29	712
2008	University certificate or diploma below the bachelor's level	20	37	17	16	11	1	0	57	26	122
2008	Bachelor's degree	14	32	17	20	14	2	0	48	35	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	35	21	17	14	2	0	46	32	1387

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	27	15	10	11	5	10	57	25	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	15	15	22	3	2	45	39	582
2017	University certificate or diploma below the bachelor's level	11	24	21	19	18	2	5	37	40	127
2017	Bachelor's degree	17	29	15	18	17	2	2	48	36	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	14	16	16	3	2	51	34	1898
2014	Secondary or high school graduation certificate or equivalent or less	17	24	21	10	16	3	9	46	30	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	24	15	20	22	3	2	40	45	706
2014	University certificate or diploma below the bachelor's level	15	21	18	24	14	3	5	39	41	135
2014	Bachelor's degree	14	31	14	17	20	3	2	47	38	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	15	18	18	3	1	48	37	1820
2011	Secondary or high school graduation certificate or equivalent or less	11	23	17	20	21	3	5	37	45	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	20	18	22	26	2	2	32	49	728
2011	University certificate or diploma below the bachelor's level	8	20	20	25	22	1	3	29	50	142
2011	Bachelor's degree	11	26	16	21	23	1	1	38	45	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	16	21	17	2	1	45	39	1594
2008	Secondary or high school graduation certificate or equivalent or less	11	31	17	19	15	3	5	45	36	387
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	28	14	18	26	2	2	39	46	710
2008	University certificate or diploma below the bachelor's level	15	29	16	20	17	1	2	45	38	122
2008	Bachelor's degree	16	34	12	17	19	1	1	51	37	1455
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	34	12	17	15	2	2	55	33	1384

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	35	20	5	4	4	1	68	10	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	38	19	12	6	3	0	61	19	581
2017	University certificate or diploma below the bachelor's level	11	47	24	9	4	5	0	61	14	126
2017	Bachelor's degree	17	43	20	11	5	3	1	62	17	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	41	22	12	4	4	0	60	17	1900

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	33	11	2	3	4	2	83	5	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	15	4	3	5	1	77	7	582
2017	University certificate or diploma below the bachelor's level	34	37	16	3	5	5	0	75	8	127
2017	Bachelor's degree	34	39	14	5	2	6	0	78	8	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	17	5	2	7	0	74	8	1901
2014	Secondary or high school graduation certificate or equivalent or less	49	31	12	2	0	5	1	84	3	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	14	3	2	5	1	80	5	704
2014	University certificate or diploma below the bachelor's level	38	43	10	1	4	4	0	85	5	135
2014	Bachelor's degree	39	35	14	3	2	7	0	80	5	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	37	15	4	2	7	0	78	6	1820

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	33	10	2	2	1	0	86	4	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	12	4	3	2	1	81	7	582
2017	University certificate or diploma below the bachelor's level	34	45	14	3	1	3	0	82	4	126
2017	Bachelor's degree	36	43	11	5	2	2	0	81	8	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	45	12	6	1	4	0	81	7	1901
2014	Secondary or high school graduation certificate or equivalent or less	48	37	10	3	0	2	0	87	3	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	12	5	2	3	0	79	8	704
2014	University certificate or diploma below the bachelor's level	37	44	10	2	4	4	0	84	6	135
2014	Bachelor's degree	37	41	11	4	2	3	0	81	7	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	42	13	5	2	3	0	80	7	1821
2011	Secondary or high school graduation certificate or equivalent or less	29	37	16	8	3	7	1	71	12	371
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	40	18	7	5	5	0	68	13	729
2011	University certificate or diploma below the bachelor's level	22	44	19	8	7	1	0	66	15	142
2011	Bachelor's degree	24	44	17	8	3	3	0	71	11	1528
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	17	7	4	5	0	70	11	1593

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	30	5	3	3	0	89	6	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	10	5	3	0	82	8	582
2017	University certificate or diploma below the bachelor's level	46	36	6	8	2	1	83	10	127
2017	Bachelor's degree	43	39	10	5	3	0	83	8	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	41	9	5	2	1	84	7	1899
2014	Secondary or high school graduation certificate or equivalent or less	54	34	9	2	1	0	88	3	381
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	10	4	4	1	82	8	704
2014	University certificate or diploma below the bachelor's level	42	38	12	3	5	1	80	8	135
2014	Bachelor's degree	43	39	10	5	2	1	83	7	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	10	5	2	0	83	7	1820
2011	Secondary or high school graduation certificate or equivalent or less	36	38	16	6	3	1	75	9	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	42	15	7	5	1	73	12	729
2011	University certificate or diploma below the bachelor's level	34	37	15	7	7	0	71	14	142
2011	Bachelor's degree	29	44	15	8	5	0	73	12	1530
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	16	8	4	1	71	13	1592
2008	Secondary or high school graduation certificate or equivalent or less	37	38	14	6	4	0	76	10	387
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	17	8	6	1	68	15	711
2008	University certificate or diploma below the bachelor's level	23	50	19	4	3	2	73	7	122
2008	Bachelor's degree	29	41	15	9	4	1	71	14	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	16	12	5	0	67	17	1385

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	31	12	4	5	1	79	9	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	15	8	6	1	71	14	583
2017	University certificate or diploma below the bachelor's level	29	44	11	11	4	0	73	16	127
2017	Bachelor's degree	33	37	15	9	5	1	71	14	1572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	18	7	3	1	72	10	1897
2014	Secondary or high school graduation certificate or equivalent or less	37	37	16	7	2	1	75	9	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	18	10	6	1	66	16	706
2014	University certificate or diploma below the bachelor's level	30	36	20	8	6	0	66	14	135
2014	Bachelor's degree	25	40	17	12	5	1	66	17	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	18	12	5	1	64	18	1821
2011	Secondary or high school graduation certificate or equivalent or less	30	27	25	10	7	1	58	17	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	20	14	9	1	56	24	727
2011	University certificate or diploma below the bachelor's level	25	25	22	15	13	0	50	28	142
2011	Bachelor's degree	17	35	21	16	10	1	52	26	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33	24	17	8	1	50	26	1591

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	33	11	5	4	1	0	80	9	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	13	10	6	0	0	71	16	581
2017	University certificate or diploma below the bachelor's level	26	44	15	9	5	1	0	70	14	127
2017	Bachelor's degree	31	41	14	10	4	0	0	72	14	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	41	16	9	3	1	0	72	12	1896
2014	Secondary or high school graduation certificate or equivalent or less	38	38	15	8	2	0	0	75	10	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	19	11	5	0	0	65	16	705
2014	University certificate or diploma below the bachelor's level	28	35	24	7	5	0	0	64	12	135
2014	Bachelor's degree	24	40	18	14	4	0	0	64	18	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	39	17	14	5	0	0	63	20	1821
2011	Secondary or high school graduation certificate or equivalent or less	29	34	21	10	5	0	0	63	15	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	38	18	14	8	1	0	59	22	726
2011	University certificate or diploma below the bachelor's level	20	35	16	17	12	0	0	55	29	142
2011	Bachelor's degree	16	36	20	18	10	0	0	52	28	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	21	19	10	1	0	51	29	1591
2008	Secondary or high school graduation certificate or equivalent or less	30	39	14	13	4	0	0	69	17	387
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	41	16	14	6	0	0	64	20	712
2008	University certificate or diploma below the bachelor's level	21	38	19	16	6	0	1	60	21	122
2008	Bachelor's degree	17	40	18	17	8	0	0	57	25	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	37	19	18	11	0	0	52	29	1384

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	26	16	5	5	5	2	71	11	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	17	9	6	5	1	66	16	582
2017	University certificate or diploma below the bachelor's level	30	27	18	10	7	7	1	62	19	127
2017	Bachelor's degree	31	28	19	11	6	4	1	62	18	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	29	18	9	5	5	1	66	15	1894
2014	Secondary or high school graduation certificate or equivalent or less	36	30	16	9	4	4	2	70	13	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	29	17	10	8	5	1	63	19	706
2014	University certificate or diploma below the bachelor's level	29	20	24	13	8	4	1	52	23	135
2014	Bachelor's degree	26	29	19	12	7	5	1	59	21	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	20	12	6	4	1	60	19	1820
2011	Secondary or high school graduation certificate or equivalent or less	35	25	20	8	5	4	2	64	14	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	26	17	11	10	6	0	60	22	725
2011	University certificate or diploma below the bachelor's level	28	29	13	12	11	6	1	62	24	142
2011	Bachelor's degree	24	27	20	14	10	5	1	55	25	1532
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	27	18	15	8	5	1	57	24	1594
2008	Secondary or high school graduation certificate or equivalent or less	27	32	16	11	8	5	1	63	20	385
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	15	11	8	7	1	62	21	711
2008	University certificate or diploma below the bachelor's level	23	35	17	12	8	5	1	61	21	121
2008	Bachelor's degree	21	32	18	16	8	5	1	56	26	1459
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	20	13	8	4	1	56	22	1384

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	34	26	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	45	32	583
2017	University certificate or diploma below the bachelor's level	28	34	38	127
2017	Bachelor's degree	26	39	35	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	42	33	1901
2014	Secondary or high school graduation certificate or equivalent or less	33	35	32	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	44	34	706
2014	University certificate or diploma below the bachelor's level	38	38	24	135
2014	Bachelor's degree	25	43	32	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	34	1821
2011	Secondary or high school graduation certificate or equivalent or less	28	42	31	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	46	33	729
2011	University certificate or diploma below the bachelor's level	30	41	29	142
2011	Bachelor's degree	25	43	32	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	32	1594

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	13	14	4	55	2	140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	15	26	5	18	6	132
2017	University certificate or diploma below the bachelor's level	26	12	37	3	17	6	36
2017	Bachelor's degree	16	28	29	6	16	6	407
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	34	34	8	8	4	484
2014	Secondary or high school graduation certificate or equivalent or less	25	19	14	8	9999	35	130
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	26	28	11	9999	15	156
2014	University certificate or diploma below the bachelor's level	16	18	36	12	9999	17	52
2014	Bachelor's degree	12	28	34	10	9999	16	401
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	34	33	11	9999	11	484
2011	Secondary or high school graduation certificate or equivalent or less	31	12	25	4	9999	28	107
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	17	38	6	9999	14	154
2011	University certificate or diploma below the bachelor's level	12	24	43	5	9999	16	42
2011	Bachelor's degree	13	25	44	8	9999	10	391
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25	39	13	9999	10	449

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	90	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	583
2017	University certificate or diploma below the bachelor's level	19	81	127
2017	Bachelor's degree	14	86	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	1901
2014	Secondary or high school graduation certificate or equivalent or less	12	88	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	706
2014	University certificate or diploma below the bachelor's level	17	83	134
2014	Bachelor's degree	13	87	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	1817

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	96
2017	University certificate or diploma below the bachelor's level	38	24
2017	Bachelor's degree	39	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	212
2014	Secondary or high school graduation certificate or equivalent or less	51	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	131
2014	University certificate or diploma below the bachelor's level	46	22
2014	Bachelor's degree	45	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	241

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	96
2017	University certificate or diploma below the bachelor's level	62	24
2017	Bachelor's degree	69	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	212
2014	Secondary or high school graduation certificate or equivalent or less	58	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	131
2014	University certificate or diploma below the bachelor's level	82	22
2014	Bachelor's degree	63	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	241

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	96
2017	Bachelor's degree	9	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	131
2014	Bachelor's degree	8	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	241

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	96
2017	University certificate or diploma below the bachelor's level	24
2017	Bachelor's degree	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	212
2014	Secondary or high school graduation certificate or equivalent or less	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	131
2014	University certificate or diploma below the bachelor's level	22
2014	Bachelor's degree	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	241

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	96
2017	University certificate or diploma below the bachelor's level	0	24
2017	Bachelor's degree	7	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	131
2014	Bachelor's degree	3	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	241

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	96
2017	University certificate or diploma below the bachelor's level	0	24
2017	Bachelor's degree	4	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	131
2014	Bachelor's degree	6	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	241

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	24
2017	Bachelor's degree	4	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	131
2014	University certificate or diploma below the bachelor's level	0	22
2014	Bachelor's degree	5	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	241

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	96
2017	University certificate or diploma below the bachelor's level	38	24
2017	Bachelor's degree	36	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	212
2014	Secondary or high school graduation certificate or equivalent or less	38	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	132
2014	University certificate or diploma below the bachelor's level	55	22
2014	Bachelor's degree	36	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	242

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	96
2017	University certificate or diploma below the bachelor's level	43	24
2017	Bachelor's degree	42	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	212
2014	Secondary or high school graduation certificate or equivalent or less	40	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	132
2014	University certificate or diploma below the bachelor's level	65	22
2014	Bachelor's degree	36	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	242

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	96
2017	University certificate or diploma below the bachelor's level	43	24
2017	Bachelor's degree	47	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	212
2014	Secondary or high school graduation certificate or equivalent or less	34	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	132
2014	University certificate or diploma below the bachelor's level	55	22
2014	Bachelor's degree	41	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	242

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	96
2017	University certificate or diploma below the bachelor's level	34	24
2017	Bachelor's degree	37	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	212
2014	Secondary or high school graduation certificate or equivalent or less	43	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	132
2014	University certificate or diploma below the bachelor's level	50	22
2014	Bachelor's degree	35	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	242

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	96
2017	University certificate or diploma below the bachelor's level	25	24
2017	Bachelor's degree	32	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	212
2014	Secondary or high school graduation certificate or equivalent or less	22	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	132
2014	University certificate or diploma below the bachelor's level	38	22
2014	Bachelor's degree	25	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	242

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	81	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	96
2017	University certificate or diploma below the bachelor's level	62	24
2017	Bachelor's degree	53	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	212
2014	Secondary or high school graduation certificate or equivalent or less	50	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	132
2014	University certificate or diploma below the bachelor's level	63	22
2014	Bachelor's degree	59	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	242

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	96
2017	University certificate or diploma below the bachelor's level	44	24
2017	Bachelor's degree	32	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	212
2014	Secondary or high school graduation certificate or equivalent or less	37	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	132
2014	University certificate or diploma below the bachelor's level	37	22
2014	Bachelor's degree	37	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	242

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40
2017	University certificate or diploma below the bachelor's level	24
2014	Secondary or high school graduation certificate or equivalent or less	46
2014	University certificate or diploma below the bachelor's level	22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	24
2017	Bachelor's degree	7	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	132
2014	University certificate or diploma below the bachelor's level	0	22
2014	Bachelor's degree	11	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	242

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	96
2017	Bachelor's degree	9	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	132
2014	Bachelor's degree	14	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	242

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	96
2017	University certificate or diploma below the bachelor's level	46	24
2017	Bachelor's degree	45	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	212
2014	Secondary or high school graduation certificate or equivalent or less	32	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	132
2014	University certificate or diploma below the bachelor's level	54	22
2014	Bachelor's degree	40	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	242

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	96
2017	Bachelor's degree	20	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	212
2014	Secondary or high school graduation certificate or equivalent or less	20	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	132
2014	University certificate or diploma below the bachelor's level	37	22
2014	Bachelor's degree	26	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	242

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	96
2017	University certificate or diploma below the bachelor's level	22	24
2017	Bachelor's degree	8	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	132
2014	Bachelor's degree	13	206
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	242

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	96
2017	University certificate or diploma below the bachelor's level	42	24
2017	Bachelor's degree	54	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	212
2014	Secondary or high school graduation certificate or equivalent or less	45	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	132
2014	University certificate or diploma below the bachelor's level	21	22
2014	Bachelor's degree	50	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	241

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	96
2017	University certificate or diploma below the bachelor's level	30	24
2017	Bachelor's degree	30	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	212
2014	Secondary or high school graduation certificate or equivalent or less	24	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	132
2014	University certificate or diploma below the bachelor's level	25	22
2014	Bachelor's degree	33	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	241

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	96
2017	Bachelor's degree	8	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	132
2014	Bachelor's degree	12	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	241

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	96
2017	Bachelor's degree	23	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	212
2014	Secondary or high school graduation certificate or equivalent or less	24	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	132
2014	Bachelor's degree	18	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	241

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	96
2017	Bachelor's degree	15	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	132
2014	Bachelor's degree	13	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	241

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	96
2017	Bachelor's degree	4	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	212
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	132
2014	University certificate or diploma below the bachelor's level	0	22
2014	Bachelor's degree	5	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	241

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	96
2017	University certificate or diploma below the bachelor's level	21	24
2017	Bachelor's degree	11	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	212
2014	Secondary or high school graduation certificate or equivalent or less	15	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	132
2014	Bachelor's degree	14	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	241

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	96
2017	Bachelor's degree	9	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	212
2014	Secondary or high school graduation certificate or equivalent or less	11	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	132
2014	Bachelor's degree	9	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	241

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	96
2017	University certificate or diploma below the bachelor's level	24	24
2017	Bachelor's degree	27	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	212
2014	Secondary or high school graduation certificate or equivalent or less	26	46
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	132
2014	University certificate or diploma below the bachelor's level	47	22
2014	Bachelor's degree	29	205
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	241

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	91
2017	Bachelor's degree	12	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	199
2014	Secondary or high school graduation certificate or equivalent or less	31	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	123
2014	Bachelor's degree	13	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	236

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	91
2017	University certificate or diploma below the bachelor's level	21	23
2017	Bachelor's degree	24	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	199
2014	Secondary or high school graduation certificate or equivalent or less	23	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	123
2014	Bachelor's degree	28	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	236

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	91
2017	Bachelor's degree	6	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	199
2014	Secondary or high school graduation certificate or equivalent or less	23	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	123
2014	Bachelor's degree	13	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	236

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	91
2017	Bachelor's degree	5	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	123
2014	Bachelor's degree	11	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	236

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	91
2017	Bachelor's degree	12	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	123
2014	Bachelor's degree	9	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	236

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	91
2017	University certificate or diploma below the bachelor's level	0	23
2017	Bachelor's degree	12	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	199
2014	Secondary or high school graduation certificate or equivalent or less	14	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	123
2014	Bachelor's degree	10	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	236

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	91
2017	University certificate or diploma below the bachelor's level	23	23
2017	Bachelor's degree	15	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	199
2014	Secondary or high school graduation certificate or equivalent or less	10	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	123
2014	Bachelor's degree	13	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	236

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	91
2017	Bachelor's degree	12	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	199
2014	Bachelor's degree	11	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	236

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	91
2017	Bachelor's degree	15	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	199
2014	Secondary or high school graduation certificate or equivalent or less	12	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	123
2014	Bachelor's degree	10	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	236

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	91
2017	Bachelor's degree	28	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	199
2014	Secondary or high school graduation certificate or equivalent or less	20	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	123
2014	University certificate or diploma below the bachelor's level	38	22
2014	Bachelor's degree	23	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	236

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	91
2017	Bachelor's degree	11	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	123
2014	University certificate or diploma below the bachelor's level	0	22
2014	Bachelor's degree	5	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	236

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	91
2017	University certificate or diploma below the bachelor's level	34	23
2017	Bachelor's degree	49	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	199
2014	Secondary or high school graduation certificate or equivalent or less	27	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	123
2014	University certificate or diploma below the bachelor's level	57	22
2014	Bachelor's degree	43	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	236

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	91
2017	University certificate or diploma below the bachelor's level	29	23
2017	Bachelor's degree	53	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	199
2014	Secondary or high school graduation certificate or equivalent or less	43	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	123
2014	University certificate or diploma below the bachelor's level	64	22
2014	Bachelor's degree	49	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	236

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	23
2017	Bachelor's degree	3	205

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	91
2017	Bachelor's degree	12	205
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	123
2014	Bachelor's degree	12	196
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	236

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	92	8	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	12	97
2017	University certificate or diploma below the bachelor's level	100	0	24
2017	Bachelor's degree	93	7	215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	10	212

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	18	17	3	5	23	11	61	13	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	21	19	7	6	22	8	55	18	583
2017	University certificate or diploma below the bachelor's level	12	20	23	7	4	25	9	49	17	126
2017	Bachelor's degree	14	17	18	5	5	31	10	52	18	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	16	17	5	4	36	10	50	18	1901
2014	Secondary or high school graduation certificate or equivalent or less	19	16	20	4	2	30	9	57	10	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	21	6	6	27	6	50	19	706
2014	University certificate or diploma below the bachelor's level	8	23	15	5	7	32	9	54	20	135
2014	Bachelor's degree	12	17	16	6	4	35	10	52	19	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	16	17	5	4	39	9	51	17	1820

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	27	14	3	4	12	3	75	8	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	16	7	4	9	1	70	12	582
2017	University certificate or diploma below the bachelor's level	19	39	21	4	4	9	3	66	10	126
2017	Bachelor's degree	27	36	17	5	4	10	1	71	10	1572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	18	5	2	12	1	70	9	1900
2014	Secondary or high school graduation certificate or equivalent or less	30	27	19	3	2	18	2	71	6	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	22	5	5	13	1	64	11	706
2014	University certificate or diploma below the bachelor's level	19	34	21	5	5	14	2	63	11	134
2014	Bachelor's degree	24	32	18	6	3	15	1	67	11	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	18	6	3	17	1	68	10	1821
2011	Secondary or high school graduation certificate or equivalent or less	32	36	15	4	3	8	0	75	8	372
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	21	6	4	7	0	67	10	730
2011	University certificate or diploma below the bachelor's level	25	38	17	6	5	7	1	69	12	141
2011	Bachelor's degree	23	41	19	8	3	7	0	68	11	1529
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	18	6	3	8	0	71	10	1588

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	40	10	4	3	7	9	80	8	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	50	9	6	1	2	3	82	8	583
2017	University certificate or diploma below the bachelor's level	32	47	10	2	2	1	6	84	5	127
2017	Bachelor's degree	25	52	9	6	2	2	5	82	9	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	55	9	6	2	1	5	82	9	1899
2014	Secondary or high school graduation certificate or equivalent or less	29	47	11	4	1	4	5	82	6	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	52	11	5	1	0	1	83	6	706
2014	University certificate or diploma below the bachelor's level	28	50	11	4	2	2	3	83	6	135
2014	Bachelor's degree	22	57	8	6	2	2	4	84	8	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	55	9	6	2	1	6	81	9	1821
2011	Secondary or high school graduation certificate or equivalent or less	28	52	9	6	1	2	3	83	7	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	56	11	5	1	1	1	83	6	730
2011	University certificate or diploma below the bachelor's level	21	60	10	5	2	0	2	83	7	142
2011	Bachelor's degree	22	55	9	8	1	1	4	80	10	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	54	12	9	2	1	5	76	11	1588
2008	Secondary or high school graduation certificate or equivalent or less	30	49	8	4	3	3	3	83	8	387
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	47	11	6	2	2	2	80	9	713
2008	University certificate or diploma below the bachelor's level	33	49	7	7	1	1	2	84	8	122
2008	Bachelor's degree	23	52	9	7	3	1	4	79	11	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	53	11	8	3	2	6	76	12	1387

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	21	20	4	4	22	16	55	12	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	20	9	7	21	6	51	22	582
2017	University certificate or diploma below the bachelor's level	10	26	27	5	4	19	8	50	13	127
2017	Bachelor's degree	10	26	21	8	4	22	8	51	18	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	28	20	7	3	27	7	54	16	1899
2014	Secondary or high school graduation certificate or equivalent or less	13	28	19	5	1	22	11	61	10	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	22	9	6	19	7	49	21	705
2014	University certificate or diploma below the bachelor's level	11	25	25	7	3	22	7	52	13	135
2014	Bachelor's degree	7	24	24	10	4	24	8	45	21	1560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	22	23	9	4	29	7	44	20	1821
2011	Secondary or high school graduation certificate or equivalent or less	12	26	23	7	4	17	10	53	15	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	29	24	11	5	19	5	48	21	730
2011	University certificate or diploma below the bachelor's level	9	24	22	8	7	19	10	47	21	142
2011	Bachelor's degree	6	25	23	12	5	23	6	43	24	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	23	23	11	4	27	7	44	21	1588

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	26	9	2	1	13	9	84	4	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	33	10	2	2	8	2	85	4	584
2017	University certificate or diploma below the bachelor's level	38	36	11	3	1	7	5	83	4	127
2017	Bachelor's degree	42	33	8	3	1	8	5	86	5	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	8	3	1	8	5	86	5	1901
2014	Secondary or high school graduation certificate or equivalent or less	42	26	12	1	1	13	4	83	3	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	11	3	2	8	2	82	6	706
2014	University certificate or diploma below the bachelor's level	35	40	8	3	1	9	3	86	5	135
2014	Bachelor's degree	37	36	10	3	1	9	4	83	5	1561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	11	4	1	9	6	81	6	1821
2011	Secondary or high school graduation certificate or equivalent or less	40	32	10	1	2	10	4	84	4	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	11	6	2	8	1	80	9	729
2011	University certificate or diploma below the bachelor's level	37	32	14	5	3	5	3	76	9	142
2011	Bachelor's degree	32	38	11	5	1	8	4	80	7	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	11	3	2	9	5	81	6	1589
2008	Secondary or high school graduation certificate or equivalent or less	36	37	10	3	1	10	3	84	5	386
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	11	3	3	9	2	80	7	713
2008	University certificate or diploma below the bachelor's level	35	44	8	3	2	7	1	87	4	122
2008	Bachelor's degree	32	37	11	4	2	9	5	80	8	1456
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	12	4	2	11	5	78	8	1387

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	29	11	2	2	15	9	80	5	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	12	6	4	11	3	75	11	583
2017	University certificate or diploma below the bachelor's level	26	36	16	7	3	8	4	71	11	126
2017	Bachelor's degree	28	35	13	5	3	12	4	75	9	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	12	4	2	13	5	78	8	1900
2014	Secondary or high school graduation certificate or equivalent or less	34	25	14	3	1	18	5	76	6	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	15	6	4	11	2	70	12	706
2014	University certificate or diploma below the bachelor's level	28	35	15	7	1	10	3	73	10	135
2014	Bachelor's degree	26	36	13	5	3	13	4	74	10	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	14	6	2	15	6	72	11	1819
2011	Secondary or high school graduation certificate or equivalent or less	31	34	14	3	2	12	4	77	7	373
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	35	15	7	5	12	1	69	14	728
2011	University certificate or diploma below the bachelor's level	25	36	18	7	5	5	3	67	13	142
2011	Bachelor's degree	22	35	15	8	3	11	4	68	14	1533
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	36	15	6	3	15	5	71	11	1587
2008	Secondary or high school graduation certificate or equivalent or less	33	34	13	4	4	7	4	76	9	387
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	15	10	5	9	2	66	17	713
2008	University certificate or diploma below the bachelor's level	31	38	8	7	3	9	3	79	12	122
2008	Bachelor's degree	29	34	14	7	4	8	4	71	13	1458
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	14	8	4	10	6	69	14	1385

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	96	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	583
2017	University certificate or diploma below the bachelor's level	7	93	127
2017	Bachelor's degree	7	93	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	1893
2014	Secondary or high school graduation certificate or equivalent or less	3	97	382
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	704
2014	University certificate or diploma below the bachelor's level	7	93	135
2014	Bachelor's degree	6	94	1558
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	1816

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	40
2017	Bachelor's degree	37	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	134
2014	Secondary or high school graduation certificate or equivalent or less	39	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	55
2014	Bachelor's degree	35	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	112

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	40
2017	Bachelor's degree	75	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	134
2014	Secondary or high school graduation certificate or equivalent or less	74	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	55
2014	University certificate or diploma below the bachelor's level	70	10
2014	Bachelor's degree	83	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	89	112

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	14
2017	Bachelor's degree	5	103
2014	Secondary or high school graduation certificate or equivalent or less	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40
2017	Bachelor's degree	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	134
2014	Secondary or high school graduation certificate or equivalent or less	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55
2014	University certificate or diploma below the bachelor's level	10
2014	Bachelor's degree	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	112

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	40
2017	Bachelor's degree	7	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	134
2014	Secondary or high school graduation certificate or equivalent or less	0	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	55
2014	Bachelor's degree	7	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	112

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	14
2017	Bachelor's degree	5	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	134
2014	Secondary or high school graduation certificate or equivalent or less	0	12
2014	University certificate or diploma below the bachelor's level	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	134
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	112

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	39
2017	Bachelor's degree	16	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	133
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	55
2014	Bachelor's degree	19	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	112

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39
2017	Bachelor's degree	17	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	133
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	55
2014	Bachelor's degree	16	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	112

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	133
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	Bachelor's degree	7	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	112

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	133
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	Bachelor's degree	7	88

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39
2017	Bachelor's degree	29	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	133
2014	Secondary or high school graduation certificate or equivalent or less	39	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	55
2014	Bachelor's degree	22	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	112

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39
2017	Bachelor's degree	34	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	133
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	55
2014	Bachelor's degree	31	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	112

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	39
2017	Bachelor's degree	0	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	133
2014	Secondary or high school graduation certificate or equivalent or less	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	39

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	14
2017	Bachelor's degree	8	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	133
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	Bachelor's degree	10	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	112

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	39
2017	Bachelor's degree	18	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	133
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	55
2014	Bachelor's degree	16	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	112

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39
2017	Bachelor's degree	102

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	39
2017	Bachelor's degree	12	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	133
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	55
2014	Bachelor's degree	9	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	112

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39
2017	Bachelor's degree	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	133
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	112

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	39
2017	Bachelor's degree	20	102
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	133
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	55
2014	Bachelor's degree	29	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	112

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39
2017	Bachelor's degree	40	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	134
2014	Secondary or high school graduation certificate or equivalent or less	39	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	54
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	17	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	112

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39
2017	Bachelor's degree	20	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	134
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	54
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	7	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	112

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	134
2014	University certificate or diploma below the bachelor's level	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	112

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39
2017	Bachelor's degree	26	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	134
2014	Secondary or high school graduation certificate or equivalent or less	38	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	54
2014	Bachelor's degree	11	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	112

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	14
2017	Bachelor's degree	13	103
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	University certificate or diploma below the bachelor's level	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	112

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	134
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	6	88

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	134
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	54
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	10	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	112

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	134
2014	Bachelor's degree	7	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	112

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39
2017	Bachelor's degree	44	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	134
2014	Secondary or high school graduation certificate or equivalent or less	46	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	54
2014	University certificate or diploma below the bachelor's level	79	10
2014	Bachelor's degree	62	88
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	112

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	13
2017	Bachelor's degree	7	98
2014	University certificate or diploma below the bachelor's level	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	109

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	36
2017	Bachelor's degree	16	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	125
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	51
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	21	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	109

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	13
2017	Bachelor's degree	6	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	51
2014	University certificate or diploma below the bachelor's level	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13
2014	Secondary or high school graduation certificate or equivalent or less	13
2014	University certificate or diploma below the bachelor's level	10
2014	Bachelor's degree	83

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	13
2017	Bachelor's degree	5	98
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	51
2014	University certificate or diploma below the bachelor's level	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	13
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	36
2017	Bachelor's degree	7	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	125
2014	Bachelor's degree	6	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	109

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	36
2017	Bachelor's degree	13	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	125
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	51
2014	Bachelor's degree	8	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	109

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	11	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	125
2014	Secondary or high school graduation certificate or equivalent or less	0	13
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	13	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	109

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	18	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	125
2014	Bachelor's degree	8	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	109

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36
2017	Bachelor's degree	26	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	125
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	51
2014	Bachelor's degree	21	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	109

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	36
2017	Bachelor's degree	10	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	125
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	7	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	109

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	13
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36
2017	Bachelor's degree	42	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	125
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	51
2014	University certificate or diploma below the bachelor's level	50	10
2014	Bachelor's degree	52	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	109

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	13
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	36
2017	Bachelor's degree	61	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	125
2014	Secondary or high school graduation certificate or equivalent or less	40	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	51
2014	University certificate or diploma below the bachelor's level	59	10
2014	Bachelor's degree	63	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	109

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	13
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	36

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	36
2017	Bachelor's degree	8	98
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	125
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	51
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	14	83
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	109

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	86	14	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	12	40
2017	Bachelor's degree	91	9	103
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	91	9	133

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	14	16	3	2	26	12	65	9	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	21	23	2	3	29	7	58	7	582
2017	University certificate or diploma below the bachelor's level	13	13	29	3	4	33	6	42	10	127
2017	Bachelor's degree	14	16	17	3	2	39	10	58	9	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	14	17	2	2	44	10	54	9	1899
2014	Secondary or high school graduation certificate or equivalent or less	20	15	19	1	1	35	9	64	3	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	18	21	5	2	32	8	55	11	706
2014	University certificate or diploma below the bachelor's level	10	22	19	2	3	34	10	56	10	135
2014	Bachelor's degree	11	14	17	2	2	43	10	54	10	1562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	14	17	2	1	46	8	55	8	1820

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	27	13	3	1	13	5	79	6	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	32	20	3	2	12	2	71	6	581
2017	University certificate or diploma below the bachelor's level	27	32	24	2	3	9	3	67	6	127
2017	Bachelor's degree	28	35	17	3	2	14	2	74	6	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	34	17	3	2	17	2	74	5	1899
2014	Secondary or high school graduation certificate or equivalent or less	33	24	17	2	0	21	3	74	2	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	29	20	5	2	17	2	67	8	705
2014	University certificate or diploma below the bachelor's level	22	36	17	2	4	17	2	72	8	135
2014	Bachelor's degree	26	32	16	3	2	20	1	74	7	1563
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	16	3	2	22	1	73	7	1819
2011	Secondary or high school graduation certificate or equivalent or less	34	37	15	3	2	10	0	78	5	374
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	17	3	2	11	0	75	6	730
2011	University certificate or diploma below the bachelor's level	25	39	18	5	3	10	0	71	9	141
2011	Bachelor's degree	28	41	16	4	2	10	0	76	7	1534
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	14	4	1	12	0	78	6	1595

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	24	22	15	18	1	2	44	34	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	22	19	17	22	0	2	40	40	583
2017	University certificate or diploma below the bachelor's level	12	25	17	13	28	1	4	39	43	127
2017	Bachelor's degree	13	23	20	17	26	0	1	36	44	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	22	15	20	0	2	42	36	1898

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	33	22	14	7	1	58	20	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	29	28	15	10	1	47	25	584
2017	University certificate or diploma below the bachelor's level	15	32	26	16	11	0	47	27	127
2017	Bachelor's degree	13	27	30	17	12	1	41	29	1566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	31	18	12	1	38	31	1897

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	32	18	10	6	1	1	65	17	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	20	11	8	0	2	61	19	582
2017	University certificate or diploma below the bachelor's level	20	42	17	12	8	0	1	62	20	127
2017	Bachelor's degree	22	32	23	13	8	0	2	55	21	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	24	14	9	0	2	52	24	1897

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24	20	11	11	2	3	55	24	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	22	18	15	1	2	44	34	584
2017	University certificate or diploma below the bachelor's level	18	26	18	22	13	1	2	45	36	127
2017	Bachelor's degree	16	22	26	17	17	0	1	39	35	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	25	21	16	1	2	37	37	1900

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	25	10	2	2	1	11	84	4	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	30	11	5	2	0	8	80	8	583
2017	University certificate or diploma below the bachelor's level	42	23	13	5	5	1	9	73	12	127
2017	Bachelor's degree	37	31	14	8	5	0	6	72	13	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	18	8	5	0	7	66	14	1897

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	32	18	8	5	1	69	13	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	20	10	5	1	65	15	583
2017	University certificate or diploma below the bachelor's level	29	30	23	7	9	2	60	16	127
2017	Bachelor's degree	24	34	23	11	8	0	58	20	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	32	25	13	7	1	54	20	1890

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	32	16	5	5	1	4	72	10	362
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	20	12	4	1	2	62	17	583
2017	University certificate or diploma below the bachelor's level	24	38	23	5	6	1	2	64	12	126
2017	Bachelor's degree	22	35	25	10	6	0	1	58	16	1564
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	33	27	12	6	1	1	55	18	1890

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	33	18	8	5	2	3	67	15	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	31	21	14	8	0	1	56	23	580
2017	University certificate or diploma below the bachelor's level	23	34	24	5	8	1	4	61	14	126
2017	Bachelor's degree	20	35	25	13	7	0	1	55	20	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	26	14	6	1	1	53	21	1892

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	32	18	12	4	1	2	65	16	362
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	20	13	7	0	1	59	21	584
2017	University certificate or diploma below the bachelor's level	28	33	18	8	10	0	3	63	18	127
2017	Bachelor's degree	22	34	24	11	7	0	1	57	19	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	34	22	12	6	1	1	60	18	1893

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	31	19	9	5	1	2	66	14	361
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	16	11	8	0	2	64	20	582
2017	University certificate or diploma below the bachelor's level	30	33	23	8	5	0	2	64	13	127
2017	Bachelor's degree	25	35	22	11	5	1	1	61	16	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	23	9	5	1	1	62	14	1891

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	18	10	3	2	3	85	5	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	21	12	4	3	3	80	8	584
2017	University certificate or diploma below the bachelor's level	59	23	10	1	4	3	85	5	127
2017	Bachelor's degree	54	28	11	4	2	1	83	6	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	27	12	4	2	1	82	6	1896

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	11	5	2	2	0	6	91	4	364
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	16	3	4	3	0	4	90	7	582
2017	University certificate or diploma below the bachelor's level	70	16	5	2	4	0	3	89	6	126
2017	Bachelor's degree	75	12	5	3	2	1	2	89	5	1572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	11	4	3	2	1	3	91	5	1899

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	23	8	4	1	4	86	5	360
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	33	11	3	2	2	84	5	582
2017	University certificate or diploma below the bachelor's level	59	27	7	3	2	3	88	5	127
2017	Bachelor's degree	57	27	10	3	2	2	85	5	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	29	9	2	2	2	87	4	1897

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	17	6	5	4	1	4	84	9	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	20	10	6	4	1	3	80	10	583
2017	University certificate or diploma below the bachelor's level	57	19	11	5	4	0	3	79	9	126
2017	Bachelor's degree	58	20	10	6	4	0	2	80	10	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	22	9	5	4	0	2	82	9	1897

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	7	3	1	1	1	25	93	2	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	11	4	2	2	0	25	90	5	582
2017	University certificate or diploma below the bachelor's level	57	7	3	2	1	0	31	92	3	127
2017	Bachelor's degree	54	13	5	2	1	0	25	89	4	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	17	5	3	1	0	19	90	4	1890

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	11	4	2	0	10	92	3	357
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	4	2	1	8	92	3	581
2017	University certificate or diploma below the bachelor's level	74	15	1	1	0	8	97	1	127
2017	Bachelor's degree	67	19	5	2	1	6	91	3	1562
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	20	6	1	1	6	92	2	1889

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	18	3	3	2	1	8	91	5	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	16	8	5	4	1	4	83	9	583
2017	University certificate or diploma below the bachelor's level	64	17	5	5	1	0	8	88	7	127
2017	Bachelor's degree	65	17	6	3	4	1	3	86	8	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	15	6	4	4	0	3	86	8	1899

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	26	12	3	3	1	4	81	6	363
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	32	14	4	2	0	3	79	6	581
2017	University certificate or diploma below the bachelor's level	55	24	10	5	1	0	6	84	6	127
2017	Bachelor's degree	47	31	14	4	2	0	1	80	7	1567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	31	11	4	2	0	2	83	6	1897

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	32	36	7	4	0	53	12	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	42	12	6	0	40	18	584
2017	University certificate or diploma below the bachelor's level	7	38	32	15	7	1	46	22	127
2017	Bachelor's degree	8	34	39	13	6	0	41	20	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	31	42	15	5	0	38	20	1899

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	16	39	26	15	1	41	20	362
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	21	38	20	12	1	33	29	580
2017	University certificate or diploma below the bachelor's level	5	20	40	24	12	0	35	25	127
2017	Bachelor's degree	7	20	41	24	9	0	32	27	1569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	19	43	25	8	0	32	25	1900

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	37	16	7	4	4	2	71	12	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	41	18	8	5	5	1	66	14	584
2017	University certificate or diploma below the bachelor's level	22	44	19	5	3	8	0	72	8	125
2017	Bachelor's degree	21	45	17	8	5	4	0	69	14	1571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	46	17	9	3	4	0	69	13	1900

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	39	13	9	5	3	1	72	15	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39	18	14	8	2	1	59	23	582
2017	University certificate or diploma below the bachelor's level	22	34	22	12	9	2	0	57	21	126
2017	Bachelor's degree	18	43	15	14	8	2	0	62	22	1570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	42	18	14	7	2	0	60	21	1900

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	85	365
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	82	583
2017	University certificate or diploma below the bachelor's level	16	84	127
2017	Bachelor's degree	14	86	1568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1897
2014	Secondary or high school graduation certificate or equivalent or less	16	84	383
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	704
2014	University certificate or diploma below the bachelor's level	12	88	134
2014	Bachelor's degree	12	88	1558
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	1815

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	23	55
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	31	103
2017	University certificate or diploma below the bachelor's level	75	25	21
2017	Bachelor's degree	80	20	220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	28	232
2014	Secondary or high school graduation certificate or equivalent or less	83	17	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	19	115
2014	University certificate or diploma below the bachelor's level	62	38	17
2014	Bachelor's degree	81	19	192
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	19	235

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	44	5	2	0	0	3	92	2	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	32	9	3	2	0	0	86	5	70
2017	University certificate or diploma below the bachelor's level	44	50	6	0	0	0	0	94	0	16
2017	Bachelor's degree	57	33	2	5	2	1	1	91	7	177
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	33	4	5	2	1	1	89	7	169
2014	Secondary or high school graduation certificate or equivalent or less	72	25	2	0	0	0	0	98	0	47
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	24	10	4	4	0	0	81	9	94
2014	University certificate or diploma below the bachelor's level	55	17	10	17	0	0	0	72	17	11
2014	Bachelor's degree	54	30	5	5	5	0	1	85	10	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	27	3	7	1	0	0	89	8	192

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	26	19	11	13	4	2	26	74	366
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	23	21	12	11	4	1	29	71	582
2017	University certificate or diploma below the bachelor's level	17	21	25	13	17	3	3	18	82	127
2017	Bachelor's degree	20	23	21	15	16	4	1	21	79	1572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	22	13	14	4	0	22	78	1902

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	249
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	392
2017	University certificate or diploma below the bachelor's level	22	96
2017	Bachelor's degree	21	1180
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	1403

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	249
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	392
2017	University certificate or diploma below the bachelor's level	35	96
2017	Bachelor's degree	41	1180
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	1403

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	249
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	392
2017	University certificate or diploma below the bachelor's level	14	96
2017	Bachelor's degree	21	1180
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	1403

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	249
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	392
2017	University certificate or diploma below the bachelor's level	51	96
2017	Bachelor's degree	54	1180
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	1403

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	249
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	392
2017	University certificate or diploma below the bachelor's level	7	96
2017	Bachelor's degree	9	1180
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	1403

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	249
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	392
2017	University certificate or diploma below the bachelor's level	32	96
2017	Bachelor's degree	40	1180
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	1403

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	56	16	6	3	11	234
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	41	21	10	4	17	384
2017	University certificate or diploma below the bachelor's level	4	40	21	11	7	17	93
2017	Bachelor's degree	4	36	22	13	5	20	1167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	42	21	9	5	19	1384

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	20	14	16	20	1	12	43	41	252
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	19	18	17	28	3	7	31	50	394
2017	University certificate or diploma below the bachelor's level	6	21	20	19	24	1	10	30	48	96
2017	Bachelor's degree	8	21	14	21	27	2	6	32	53	1189
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	20	17	21	26	2	7	30	52	1409

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	7	13	21	44	4	7	12	73	252
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	7	14	16	52	3	6	10	75	392
2017	University certificate or diploma below the bachelor's level	3	8	11	19	54	1	3	12	77	96
2017	Bachelor's degree	1	7	9	17	58	2	6	9	81	1189
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	7	10	18	54	3	7	9	80	1409

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me