2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	53	5	20	4	72	23	197
2017	BI-02	28	48	4	18	2	77	20	56
2017	BI-03	18	51	6	21	4	69	25	112
2017	BI-04	0	67	0	28	6	67	33	18
2014	BI	24	54	6	13	3	78	16	186
2014	BI-02	31	53	6	6	4	84	10	51
2014	BI-03	22	53	6	16	3	75	19	100
2014	BI-04	15	60	5	20	0	75	20	20
2014	BI-05	20	60	0	10	10	80	20	10
2011	BI	23	54	5	16	2	77	18	173
2011	BI-02	24	55	8	12	0	80	12	49
2011	BI-03	20	55	3	18	3	76	21	98
2011	BI-04	33	53	7	7	0	87	7	15
2008	BI	25	53	7	12	2	78	15	171
2008	BI-02	23	62	6	9	0	85	9	47
2008	BI-03	29	48	5	15	3	77	18	94
2008	BI-04	19	63	6	6	6	81	13	16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	68	21	4	5	2	0	1	90	6	196
2017	BI-02	61	27	5	0	5	0	2	89	5	56
2017	BI-03	71	19	3	7	0	0	0	90	7	111
2017	BI-04	67	22	6	6	0	0	0	89	6	18
2014	BI	69	21	3	4	2	0	2	92	5	186
2014	BI-02	76	16	2	6	0	0	0	92	6	51
2014	BI-03	65	25	3	2	2	0	3	93	4	100
2014	BI-04	75	20	0	5	0	0	0	95	5	20
2014	BI-05	80	10	0	10	0	0	0	90	10	10
2011	BI	64	23	7	4	2	0	0	87	6	173
2011	BI-02	63	24	4	4	4	0	0	88	8	49
2011	BI-03	63	24	7	3	2	0	0	88	5	98
2011	BI-04	60	13	20	7	0	0	0	73	7	15
2008	BI	67	20	5	4	2	1	2	89	6	171
2008	BI-02	62	23	4	4	2	2	2	89	7	47
2008	BI-03	68	17	5	5	2	0	2	87	8	94
2008	BI-04	75	19	6	0	0	0	0	94	0	16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	63	12	3	13	8	0	1	76	21	197
2017	BI-02	64	5	5	9	14	0	2	71	24	56
2017	BI-03	62	14	3	14	7	0	0	76	21	112
2017	BI-04	72	11	0	17	0	0	0	83	17	18
2014	BI	69	10	2	11	6	0	1	80	18	186
2014	BI-02	73	6	4	14	4	0	0	78	18	51
2014	BI-03	67	14	1	9	7	0	2	83	16	100
2014	BI-04	75	5	0	15	5	0	0	80	20	20
2014	BI-05	80	10	0	10	0	0	0	90	10	10
2011	BI	62	11	4	14	8	1	1	74	22	173
2011	BI-02	55	16	6	12	8	2	0	73	21	49
2011	BI-03	61	10	4	13	10	0	1	72	24	98
2011	BI-04	73	7	0	20	0	0	0	80	20	15
2008	BI	63	12	4	12	8	1	1	76	20	171
2008	BI-02	47	17	11	15	9	2	0	65	24	47
2008	BI-03	68	6	1	14	10	0	1	75	24	94
2008	BI-04	75	13	6	6	0	0	0	88	6	16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	42	35	7	12	5	77	16	197
2017	BI-02	43	31	5	18	4	73	21	56
2017	BI-03	41	37	7	9	5	78	14	112
2017	BI-04	39	33	11	17	0	72	17	18
2014	BI	45	31	7	11	6	76	17	186
2014	BI-02	31	49	6	8	6	80	14	51
2014	BI-03	50	25	9	12	4	75	16	100
2014	BI-04	50	20	0	10	20	70	30	20
2014	BI-05	60	20	0	20	0	80	20	10
2011	BI	38	37	10	12	3	75	15	172
2011	BI-02	37	39	12	12	0	76	12	49
2011	BI-03	36	39	8	13	3	75	16	97
2011	BI-04	33	27	20	7	13	60	20	15

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	51	9	17	2	1	0	72	19	197
2017	BI-02	18	59	7	15	0	2	0	78	15	56
2017	BI-03	23	46	9	19	3	0	0	70	21	112
2017	BI-04	6	67	11	17	0	0	0	72	17	18
2014	BI	25	44	11	17	4	0	0	68	21	186
2014	BI-02	27	41	10	18	4	0	0	69	22	51
2014	BI-03	24	39	12	21	4	0	0	63	25	100
2014	BI-04	15	70	5	10	0	0	0	85	10	20
2014	BI-05	40	50	10	0	0	0	0	90	0	10
2011	BI	20	51	10	15	3	0	0	72	18	173
2011	BI-02	16	49	10	18	6	0	0	65	24	49
2011	BI-03	21	53	9	13	3	0	0	74	16	98
2011	BI-04	33	47	7	13	0	0	0	80	13	15
2008	BI	9	35	25	18	11	1	2	45	30	171
2008	BI-02	11	23	21	26	13	2	4	36	41	47
2008	BI-03	7	37	26	18	11	1	0	45	29	94
2008	BI-04	6	44	25	13	13	0	0	50	25	16

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	56	39	1	3	1	95	4	196
2017	BI-02	44	49	2	6	0	92	6	55
2017	BI-03	62	33	1	2	2	96	4	112
2017	BI-04	50	44	0	6	0	94	6	18
2014	BI	54	35	4	6	1	89	7	186
2014	BI-02	49	35	10	6	0	84	6	51
2014	BI-03	56	34	2	7	1	90	8	100
2014	BI-04	50	40	5	5	0	90	5	20
2014	BI-05	70	30	0	0	0	100	0	10
2011	BI	51	40	5	3	1	91	5	173
2011	BI-02	43	45	8	2	2	88	4	49
2011	BI-03	54	39	2	4	1	93	5	98
2011	BI-04	40	47	7	7	0	87	7	15
2008	BI	43	45	6	6	0	88	6	171
2008	BI-02	36	53	6	4	0	89	4	47
2008	BI-03	48	44	4	4	0	91	4	94
2008	BI-04	31	56	6	6	0	88	6	16

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	55	34	5	6	0	1	89	6	196
2017	BI-02	47	38	9	6	0	0	85	6	55
2017	BI-03	61	30	4	5	0	0	91	5	112
2017	BI-04	39	50	0	6	0	6	94	6	18
2014	BI	54	36	3	5	2	0	90	6	186
2014	BI-02	51	33	10	4	2	0	84	6	51
2014	BI-03	56	36	1	5	2	0	92	7	100
2014	BI-04	55	40	0	5	0	0	95	5	20
2014	BI-05	60	40	0	0	0	0	100	0	10
2011	BI	48	45	4	2	1	0	93	3	173
2011	BI-02	39	49	4	8	0	0	88	8	49
2011	BI-03	52	45	2	0	1	0	97	1	98
2011	BI-04	33	53	13	0	0	0	87	0	15
2008	BI	40	51	2	6	0	0	92	6	171
2008	BI-02	36	53	2	9	0	0	89	9	47
2008	BI-03	45	52	1	2	0	0	97	2	94
2008	BI-04	25	63	6	6	0	0	88	6	16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	53	40	4	4	0	93	4	196
2017	BI-02	47	42	4	7	0	89	7	55
2017	BI-03	56	37	4	3	0	93	3	112
2017	BI-04	56	44	0	0	0	100	0	18
2014	BI	53	39	2	6	1	91	6	186
2014	BI-02	49	41	2	6	2	90	8	51
2014	BI-03	54	37	2	7	0	91	7	100
2014	BI-04	60	35	5	0	0	95	0	20
2014	BI-05	50	40	0	10	0	90	10	10

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	44	31	11	11	2	1	1	76	13	196
2017	BI-02	46	33	9	7	0	4	2	83	8	55
2017	BI-03	45	30	11	11	3	0	1	76	14	112
2017	BI-04	28	33	22	17	0	0	0	61	17	18
2014	BI	34	34	12	12	7	0	1	68	19	186
2014	BI-02	49	24	16	6	6	0	0	73	12	51
2014	BI-03	32	34	10	15	8	0	1	67	23	100
2014	BI-04	5	55	15	15	10	0	0	60	25	20
2014	BI-05	40	40	10	10	0	0	0	80	10	10
2011	BI	36	40	10	8	5	1	0	77	13	173
2011	BI-02	47	33	10	4	6	0	0	80	10	49
2011	BI-03	35	40	9	10	5	1	0	75	15	98
2011	BI-04	20	53	20	7	0	0	0	73	7	15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	28	6	22	14	2	5	55	39	196
2017	BI-02	22	27	13	13	16	4	5	54	32	55
2017	BI-03	27	28	2	24	14	1	5	57	41	112
2017	BI-04	17	22	6	39	6	6	6	44	50	18
2014	BI	24	25	10	22	16	2	2	50	39	186
2014	BI-02	33	20	2	18	16	6	6	60	38	51
2014	BI-03	23	27	11	20	18	1	0	51	38	100
2014	BI-04	10	35	15	25	15	0	0	45	40	20
2014	BI-05	20	0	30	40	10	0	0	20	50	10
2011	BI	18	31	6	23	21	0	1	49	44	173
2011	BI-02	20	27	2	20	27	0	4	49	49	49
2011	BI-03	17	35	7	21	19	0	0	52	41	98
2011	BI-04	20	20	20	27	13	0	0	40	40	15
2008	BI	17	23	8	27	21	1	2	41	50	171
2008	BI-02	21	17	6	26	19	4	6	43	50	47
2008	BI-03	15	23	11	29	21	0	1	39	51	94
2008	BI-04	6	38	6	25	25	0	0	44	50	16

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	41	46	7	6	2	86	7	197
2017	BI-02	37	41	9	9	4	78	13	56
2017	BI-03	47	41	6	4	1	88	5	112
2017	BI-04	22	67	6	6	0	89	6	18
2014	BI	33	52	8	7	1	85	8	186
2014	BI-02	37	47	12	4	0	84	4	51
2014	BI-03	33	53	6	7	1	86	8	100
2014	BI-04	30	55	5	10	0	85	10	20
2014	BI-05	20	80	0	0	0	100	0	10
2011	BI	31	50	8	10	2	80	12	173
2011	BI-02	24	53	4	12	6	78	18	49
2011	BI-03	36	47	10	7	0	83	7	98
2011	BI-04	20	60	0	20	0	80	20	15
2008	BI	29	50	8	11	2	79	13	171
2008	BI-02	26	55	9	9	2	81	11	47
2008	BI-03	31	47	7	12	3	78	15	94
2008	BI-04	25	56	6	13	0	81	13	16

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	22	45	14	13	6	1	0	67	19	197
2017	BI-02	16	50	16	9	7	2	0	67	17	56
2017	BI-03	27	44	11	13	5	0	0	71	19	112
2017	BI-04	11	39	22	17	11	0	0	50	28	18
2014	BI	24	33	18	17	8	0	1	57	25	186
2014	BI-02	33	25	12	18	12	0	0	59	29	51
2014	BI-03	19	37	22	16	5	0	1	57	21	100
2014	BI-04	25	25	25	15	10	0	0	50	25	20
2014	BI-05	30	60	0	10	0	0	0	90	10	10
2011	BI	18	44	15	16	7	1	0	62	23	173
2011	BI-02	20	41	12	10	14	2	0	63	25	49
2011	BI-03	13	47	16	19	4	0	0	60	23	98
2011	BI-04	33	40	20	0	7	0	0	73	7	15

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	49	7	13	4	77	16	196
2017	BI-02	25	42	11	20	2	67	22	55
2017	BI-03	31	52	5	7	4	83	12	112
2017	BI-04	11	56	6	22	6	67	28	18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	40	45	5	8	3	0	0	84	11	197
2017	BI-02	32	46	5	11	6	0	0	78	16	56
2017	BI-03	46	41	5	5	2	0	0	88	7	112
2017	BI-04	22	67	0	11	0	0	0	89	11	18
2014	BI	39	46	8	6	1	0	0	85	6	186
2014	BI-02	33	51	10	6	0	0	0	84	6	51
2014	BI-03	42	43	8	6	1	0	0	85	7	100
2014	BI-04	40	50	0	10	0	0	0	90	10	20
2014	BI-05	60	20	20	0	0	0	0	80	0	10
2011	BI	29	48	12	8	1	1	1	78	9	173
2011	BI-02	31	47	8	10	2	2	0	79	13	49
2011	BI-03	28	49	12	9	1	0	1	77	10	98
2011	BI-04	33	60	7	0	0	0	0	93	0	15
2008	BI	32	38	13	11	5	1	0	70	16	171
2008	BI-02	32	38	15	11	4	0	0	70	15	47
2008	BI-03	32	38	11	12	5	2	0	72	17	94
2008	BI-04	25	31	31	6	6	0	0	56	13	16

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	42	12	11	7	70	18	197
2017	BI-02	23	39	12	14	11	62	25	56
2017	BI-03	33	42	10	9	6	75	15	112
2017	BI-04	17	50	11	17	6	67	22	18

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	53	38	6	3	1	91	4	197
2017	BI-02	50	36	11	2	2	86	4	56
2017	BI-03	56	37	4	3	0	93	3	112
2017	BI-04	44	44	0	11	0	89	11	18
2014	BI	62	29	6	3	0	91	3	185
2014	BI-02	63	29	6	2	0	92	2	51
2014	BI-03	62	28	6	4	0	90	4	100
2014	BI-04	63	32	5	0	0	95	0	19
2014	BI-05	50	50	0	0	0	100	0	10
2011	BI	46	45	8	2	0	91	2	173
2011	BI-02	37	49	10	4	0	86	4	49
2011	BI-03	51	43	5	1	0	94	1	98
2011	BI-04	40	47	13	0	0	87	0	15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	27	50	7	12	5	77	16	197
2017	BI-02	28	37	12	15	7	66	22	56
2017	BI-03	28	56	4	9	4	83	12	112
2017	BI-04	22	61	0	11	6	83	17	18
2014	BI	19	51	15	10	5	70	16	186
2014	BI-02	22	41	18	14	6	63	20	51
2014	BI-03	19	53	14	8	6	72	14	100
2014	BI-04	15	55	10	15	5	70	20	20
2014	BI-05	20	70	10	0	0	90	0	10
2011	BI	20	56	10	10	3	76	13	173
2011	BI-02	16	49	16	14	4	65	18	49
2011	BI-03	21	60	7	8	3	82	11	98
2011	BI-04	20	53	13	7	7	73	13	15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	33	36	15	13	3	69	16	197
2017	BI-02	36	34	12	15	4	69	18	56
2017	BI-03	34	37	13	13	3	71	16	112
2017	BI-04	22	44	22	6	6	67	11	18
2014	BI	32	37	13	13	5	69	18	186
2014	BI-02	35	25	16	18	6	61	24	51
2014	BI-03	30	40	14	11	5	70	16	100
2014	BI-04	35	50	5	10	0	85	10	20
2014	BI-05	40	50	10	0	0	90	0	10

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	24	37	17	14	8	1	61	22	197
2017	BI-02	20	45	12	18	4	2	65	22	56
2017	BI-03	25	36	18	14	7	0	61	21	112
2017	BI-04	28	33	17	0	22	0	61	22	18
2014	BI	26	37	19	12	5	0	63	17	186
2014	BI-02	35	35	16	10	4	0	71	14	51
2014	BI-03	22	42	21	11	4	0	64	15	100
2014	BI-04	25	20	20	30	5	0	45	35	20
2014	BI-05	40	50	10	0	0	0	90	0	10
2011	BI	31	45	14	9	1	0	76	10	173
2011	BI-02	27	47	16	8	2	0	73	10	49
2011	BI-03	31	45	15	8	1	0	76	9	98
2011	BI-04	33	40	7	20	0	0	73	20	15

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	43	46	7	4	0	89	4	197
2017	BI-02	39	52	4	6	0	91	6	56
2017	BI-03	46	42	8	4	0	88	4	112
2017	BI-04	33	50	11	6	0	83	6	18
2014	BI	43	42	9	6	1	85	6	186
2014	BI-02	41	47	6	6	0	88	6	51
2014	BI-03	47	37	9	6	1	84	7	100
2014	BI-04	30	50	10	10	0	80	10	20
2014	BI-05	50	50	0	0	0	100	0	10
2011	BI	36	51	8	3	1	88	4	173
2011	BI-02	29	55	8	6	2	84	8	49
2011	BI-03	42	49	7	2	0	91	2	98
2011	BI-04	27	60	13	0	0	87	0	15
2008	BI	39	48	7	5	1	87	6	171
2008	BI-02	38	47	6	6	2	85	9	47
2008	BI-03	40	48	7	3	1	88	4	94
2008	BI-04	25	56	6	13	0	81	13	16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	18	40	20	11	11	1	58	22	197
2017	BI-02	32	41	20	4	4	0	73	7	56
2017	BI-03	12	40	21	16	11	1	52	27	112
2017	BI-04	17	39	22	6	17	0	56	22	18
2014	BI	19	35	24	12	10	0	54	22	185
2014	BI-02	33	35	18	8	6	0	69	14	51
2014	BI-03	15	29	31	14	10	0	44	24	99
2014	BI-04	10	50	10	15	15	0	60	30	20
2014	BI-05	10	60	20	0	10	0	70	10	10
2011	BI	16	32	28	14	9	0	49	24	173
2011	BI-02	24	43	18	10	4	0	67	14	49
2011	BI-03	14	28	29	18	11	0	42	30	98
2011	BI-04	7	27	53	0	13	0	33	13	15
2008	BI	11	23	29	22	14	1	34	36	171
2008	BI-02	19	28	26	19	6	2	48	26	47
2008	BI-03	4	23	30	24	18	0	28	43	94
2008	BI-04	6	19	38	25	13	0	25	38	16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	13	22	45	14	4	2	0	19	36	196
2017	BI-02	9	24	33	27	7	0	0	34	33	55
2017	BI-03	14	19	53	10	3	2	0	13	34	112
2017	BI-04	22	33	33	6	6	0	0	11	56	18
2014	BI	5	24	49	13	6	2	2	19	30	186
2014	BI-02	2	20	45	18	14	0	2	32	22	51
2014	BI-03	5	26	50	11	4	2	2	16	32	100
2014	BI-04	10	30	40	15	0	5	0	16	42	20
2014	BI-05	0	20	70	10	0	0	0	10	20	10
2011	BI	9	41	38	11	1	0	1	12	50	173
2011	BI-02	6	37	41	12	4	0	0	16	43	49
2011	BI-03	7	45	36	11	0	0	1	11	53	98
2011	BI-04	20	33	33	13	0	0	0	13	53	15
2008	BI	11	44	34	8	2	1	1	10	55	170
2008	BI-02	11	36	36	9	4	2	2	13	49	47
2008	BI-03	12	45	34	7	2	0	0	10	56	94
2008	BI-04	7	53	40	0	0	0	0	0	60	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	28	37	16	5	2	1	22	40	196
2017	BI-02	7	26	36	20	7	4	0	28	34	55
2017	BI-03	12	26	41	15	4	1	2	19	38	112
2017	BI-04	28	39	17	11	6	0	0	17	67	18
2014	BI	7	20	39	19	9	3	3	30	29	186
2014	BI-02	0	24	31	25	12	2	6	40	26	51
2014	BI-03	10	15	43	18	8	4	2	28	27	100
2014	BI-04	10	30	30	20	10	0	0	30	40	20
2014	BI-05	0	40	60	0	0	0	0	0	40	10
2011	BI	15	36	29	15	2	2	1	18	52	173
2011	BI-02	12	29	33	16	4	6	0	22	43	49
2011	BI-03	15	38	29	15	2	0	1	18	54	98
2011	BI-04	20	47	20	7	0	7	0	7	71	15
2008	BI	38	34	22	4	1	1	0	5	72	170
2008	BI-02	34	23	32	6	2	2	0	9	59	47
2008	BI-03	43	36	17	4	0	0	0	4	79	94
2008	BI-04	27	60	13	0	0	0	0	0	87	15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	34	38	17	7	3	2	1	9	73	197
2017	BI-02	31	32	20	11	4	4	0	15	65	56
2017	BI-03	37	39	15	5	3	0	1	8	76	112
2017	BI-04	39	39	22	0	0	0	0	0	78	18
2014	BI	42	34	17	5	1	0	1	6	77	186
2014	BI-02	37	25	24	8	4	0	2	12	64	51
2014	BI-03	45	36	15	4	0	0	0	4	81	100
2014	BI-04	45	45	10	0	0	0	0	0	90	20
2014	BI-05	40	30	20	10	0	0	0	10	70	10
2011	BI	39	35	21	3	2	0	0	5	74	173
2011	BI-02	33	41	22	2	2	0	0	4	73	49
2011	BI-03	39	34	22	3	2	0	0	5	72	98
2011	BI-04	60	27	13	0	0	0	0	0	87	15
2008	BI	49	33	11	4	1	1	1	5	83	170
2008	BI-02	47	36	9	2	2	2	2	4	87	47
2008	BI-03	49	36	10	5	0	0	0	5	85	94
2008	BI-04	47	27	27	0	0	0	0	0	73	15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	25	36	25	5	1	0	30	35	194
2017	BI-02	5	17	31	40	7	0	0	47	22	55
2017	BI-03	9	27	40	20	3	1	0	23	37	110
2017	BI-04	28	22	22	22	6	0	0	28	50	18
2014	BI	10	23	43	19	5	1	0	24	32	186
2014	BI-02	6	14	39	29	12	0	0	41	20	51
2014	BI-03	10	24	44	19	2	1	0	21	34	100
2014	BI-04	15	30	45	5	5	0	0	10	45	20
2014	BI-05	20	40	40	0	0	0	0	0	60	10
2011	BI	16	28	32	21	3	0	1	24	44	173
2011	BI-02	8	16	39	29	8	0	0	37	24	49
2011	BI-03	15	33	27	22	2	0	1	25	48	98
2011	BI-04	33	27	40	0	0	0	0	0	60	15
2008	BI	21	31	27	17	3	1	0	20	53	170
2008	BI-02	13	30	30	21	4	2	0	26	43	47
2008	BI-03	24	28	29	17	2	0	0	19	52	94
2008	BI-04	27	60	7	7	0	0	0	7	87	15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	25	34	31	5	3	1	1	8	60	196
2017	BI-02	11	29	40	9	4	4	4	14	43	55
2017	BI-03	26	41	27	4	3	0	0	6	67	112
2017	BI-04	50	17	28	6	0	0	0	6	67	18
2014	BI	24	29	28	9	6	2	1	16	55	186
2014	BI-02	24	18	22	18	14	4	2	33	44	51
2014	BI-03	24	33	32	6	4	1	0	10	58	100
2014	BI-04	20	40	30	5	5	0	0	10	60	20
2014	BI-05	20	40	30	0	0	0	10	0	67	10
2011	BI	36	40	16	4	2	0	2	6	78	173
2011	BI-02	27	35	22	6	4	0	6	11	65	49
2011	BI-03	40	42	12	4	1	0	1	5	82	98
2011	BI-04	40	47	13	0	0	0	0	0	87	15
2008	BI	39	28	20	7	2	0	4	9	70	171
2008	BI-02	28	30	19	11	4	0	9	16	63	47
2008	BI-03	45	28	20	5	1	0	1	6	73	94
2008	BI-04	38	38	25	0	0	0	0	0	75	16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	14	26	30	16	8	3	3	25	43	195
2017	BI-02	11	31	26	16	9	4	4	27	45	55
2017	BI-03	13	22	36	17	7	3	2	25	37	111
2017	BI-04	33	28	11	17	11	0	0	28	61	18
2014	BI	8	16	34	28	11	2	2	40	25	185
2014	BI-02	6	20	27	24	14	6	4	41	28	51
2014	BI-03	9	15	28	37	9	1	1	47	24	100
2014	BI-04	5	16	53	5	21	0	0	26	21	19
2014	BI-05	0	10	70	10	0	0	10	11	11	10
2011	BI	9	24	27	24	11	2	2	37	35	172
2011	BI-02	8	25	35	17	10	2	2	28	35	48
2011	BI-03	9	23	23	28	13	2	1	42	34	98
2011	BI-04	13	27	27	33	0	0	0	33	40	15
2008	BI	26	29	24	10	7	2	2	18	58	170
2008	BI-02	19	28	26	11	11	4	2	23	50	47
2008	BI-03	27	33	26	9	5	0	1	14	60	94
2008	BI-04	47	27	13	7	7	0	0	13	73	15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	34	35	26	3	1	0	1	4	70	195
2017	BI-02	22	33	33	7	2	0	4	9	57	55
2017	BI-03	39	38	23	0	0	0	0	0	77	111
2017	BI-04	56	22	17	6	0	0	0	6	78	18
2014	BI	36	27	28	5	2	1	2	7	64	186
2014	BI-02	29	22	27	8	6	2	6	15	55	51
2014	BI-03	37	29	31	3	0	0	0	3	66	100
2014	BI-04	45	30	20	5	0	0	0	5	75	20
2014	BI-05	40	30	20	10	0	0	0	10	70	10

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	78	10	7	2	2	0	3	90	4	197
2017	BI-02	75	9	9	0	4	0	4	87	4	56
2017	BI-03	79	10	7	0	2	0	3	91	2	112
2017	BI-04	83	11	0	6	0	0	0	94	6	18
2014	BI	79	10	3	2	5	0	2	90	7	186
2014	BI-02	76	12	2	2	6	0	2	90	8	51
2014	BI-03	78	10	2	2	6	0	2	90	8	100
2014	BI-04	85	10	5	0	0	0	0	95	0	20
2014	BI-05	100	0	0	0	0	0	0	100	0	10
2011	BI	71	12	5	6	3	1	2	86	10	173
2011	BI-02	63	16	6	8	4	2	0	81	13	49
2011	BI-03	72	11	3	7	3	1	2	86	11	98
2011	BI-04	73	7	13	0	0	0	7	86	0	15
2008	BI	69	11	2	5	5	0	8	87	11	170
2008	BI-02	54	15	2	13	7	0	9	76	21	46
2008	BI-03	74	9	1	3	6	0	6	89	10	94
2008	BI-04	81	13	0	0	0	0	6	100	0	16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	30	30	13	11	3	7	7	69	16	197
2017	BI-02	30	20	5	20	2	11	12	65	28	56
2017	BI-03	30	34	15	7	4	4	5	70	13	112
2017	BI-04	28	39	22	11	0	0	0	67	11	18
2014	BI	31	32	14	8	7	4	4	68	16	186
2014	BI-02	41	24	2	12	8	6	8	75	23	51
2014	BI-03	26	35	18	7	6	5	3	66	14	100
2014	BI-04	15	45	20	10	10	0	0	60	20	20
2014	BI-05	60	10	20	0	0	0	10	78	0	10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	43	38	6	10	3	1	0	82	13	197
2017	BI-02	41	34	4	16	4	2	0	76	20	56
2017	BI-03	45	39	6	8	2	0	0	84	10	112
2017	BI-04	33	50	11	0	6	0	0	83	6	18
2014	BI	51	32	4	8	4	1	1	84	12	186
2014	BI-02	51	35	4	8	2	0	0	86	10	51
2014	BI-03	50	32	5	6	5	1	1	84	11	100
2014	BI-04	45	40	0	10	5	0	0	85	15	20
2014	BI-05	80	20	0	0	0	0	0	100	0	10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	36	44	11	6	2	2	1	81	8	197
2017	BI-02	41	39	7	9	2	2	0	82	11	56
2017	BI-03	34	43	13	5	2	2	1	79	7	112
2017	BI-04	22	61	11	0	6	0	0	83	6	18
2014	BI	46	39	6	6	1	0	1	86	8	185
2014	BI-02	35	43	10	8	0	0	4	82	8	51
2014	BI-03	51	36	6	6	1	0	0	87	7	99
2014	BI-04	40	50	5	0	5	0	0	90	5	20
2014	BI-05	70	30	0	0	0	0	0	100	0	10
2011	BI	45	39	6	8	2	0	1	84	10	173
2011	BI-02	43	41	8	8	0	0	0	84	8	49
2011	BI-03	41	41	5	9	3	0	1	82	12	98
2011	BI-04	53	33	7	7	0	0	0	87	7	15
2008	BI	34	37	10	10	5	2	2	74	15	170
2008	BI-02	36	30	13	9	2	9	2	74	12	47
2008	BI-03	33	39	9	14	3	0	2	74	18	93
2008	BI-04	31	56	6	0	6	0	0	88	6	16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	30	30	12	11	7	10	1	66	21	196
2017	BI-02	23	27	7	16	11	16	0	59	32	56
2017	BI-03	31	30	15	9	6	8	1	66	17	111
2017	BI-04	28	33	17	17	6	0	0	61	22	18
2014	BI	34	31	11	12	5	5	1	70	18	186
2014	BI-02	24	31	14	12	10	6	4	61	24	51
2014	BI-03	35	31	11	14	3	6	0	70	18	100
2014	BI-04	50	35	5	10	0	0	0	85	10	20
2014	BI-05	50	30	0	0	10	10	0	89	11	10
2011	BI	34	29	12	14	4	7	1	68	19	173
2011	BI-02	24	29	12	14	8	12	0	60	26	49
2011	BI-03	32	31	12	14	3	6	2	68	19	98
2011	BI-04	40	33	7	20	0	0	0	73	20	15
2008	BI	32	31	10	16	3	7	1	69	21	170
2008	BI-02	36	13	17	19	2	11	2	56	24	47
2008	BI-03	30	35	9	18	1	5	1	70	21	93
2008	BI-04	38	56	0	0	0	6	0	100	0	16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	6	19	17	17	9	24	9	38	38	197
2017	BI-02	2	11	12	14	15	32	14	23	54	56
2017	BI-03	6	21	16	20	6	23	7	39	38	112
2017	BI-04	11	33	28	6	11	6	6	50	19	18
2014	BI	9	19	22	17	13	17	4	35	37	186
2014	BI-02	6	16	29	10	14	24	2	29	32	51
2014	BI-03	9	18	23	16	12	15	7	35	36	100
2014	BI-04	15	25	10	20	20	10	0	44	44	20
2014	BI-05	0	40	10	30	0	20	0	50	38	10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	60	32	3	5	1	92	5	196
2017	BI-02	62	27	4	7	0	89	7	56
2017	BI-03	61	32	3	4	1	93	4	111
2017	BI-04	39	50	6	6	0	89	6	18
2014	BI	58	33	2	6	1	91	7	186
2014	BI-02	63	27	2	4	4	90	8	51
2014	BI-03	56	34	3	7	0	90	7	100
2014	BI-04	40	55	0	5	0	95	5	20
2014	BI-05	90	10	0	0	0	100	0	10

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	40	35	11	8	4	1	0	76	12	197
2017	BI-02	39	27	11	16	7	0	0	66	23	56
2017	BI-03	42	39	10	4	3	2	0	83	7	112
2017	BI-04	22	50	17	6	6	0	0	72	11	18
2014	BI	35	40	9	9	5	1	1	77	14	186
2014	BI-02	31	35	12	16	6	0	0	67	22	51
2014	BI-03	36	46	7	7	2	2	0	84	9	100
2014	BI-04	45	25	15	10	5	0	0	70	15	20
2014	BI-05	50	30	10	0	0	0	10	89	0	10
2011	BI	33	42	11	11	3	0	0	75	14	173
2011	BI-02	33	37	12	12	6	0	0	69	18	49
2011	BI-03	35	41	9	13	2	0	0	76	15	98
2011	BI-04	20	53	20	0	7	0	0	73	7	15
2008	BI	18	39	15	13	14	1	1	57	27	171
2008	BI-02	19	36	17	9	15	2	2	58	24	47
2008	BI-03	17	44	14	11	15	0	0	61	26	94
2008	BI-04	19	31	13	19	19	0	0	50	38	16

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	45	35	10	7	2	2	81	8	197
2017	BI-02	39	39	11	7	2	2	80	9	56
2017	BI-03	48	33	8	6	2	3	83	8	112
2017	BI-04	39	33	17	11	0	0	72	11	18
2014	BI	49	31	9	6	3	1	82	10	186
2014	BI-02	51	31	6	8	4	0	82	12	51
2014	BI-03	50	29	12	6	1	2	81	7	100
2014	BI-04	50	35	0	5	10	0	85	15	20
2014	BI-05	60	30	10	0	0	0	90	0	10
2011	BI	45	38	10	6	2	0	82	8	173
2011	BI-02	43	31	14	8	4	0	73	12	49
2011	BI-03	43	42	11	3	1	0	85	4	98
2011	BI-04	60	27	0	13	0	0	87	13	15
2008	BI	30	31	16	13	8	1	62	22	171
2008	BI-02	36	23	13	17	11	0	60	28	47
2008	BI-03	27	37	16	13	6	1	65	19	94
2008	BI-04	25	31	25	6	13	0	56	19	16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	44	36	6	11	3	1	0	80	14	197
2017	BI-02	48	27	9	15	2	0	0	75	16	56
2017	BI-03	44	38	2	13	2	2	0	84	15	112
2017	BI-04	22	56	17	0	6	0	0	78	6	18
2014	BI	39	35	9	12	3	1	0	76	15	186
2014	BI-02	45	27	8	16	4	0	0	73	20	51
2014	BI-03	38	37	11	11	1	2	0	77	12	100
2014	BI-04	30	45	10	5	10	0	0	75	15	20
2014	BI-05	60	30	0	10	0	0	0	90	10	10
2011	BI	35	41	10	11	2	0	0	76	13	173
2011	BI-02	31	37	12	14	6	0	0	67	20	49
2011	BI-03	34	43	12	11	0	0	0	77	11	98
2011	BI-04	40	53	0	0	7	0	0	93	7	15
2008	BI	22	35	12	17	13	1	1	57	30	171
2008	BI-02	26	28	13	17	15	0	2	54	33	47
2008	BI-03	20	39	12	17	11	1	0	60	28	94
2008	BI-04	19	44	6	13	19	0	0	63	31	16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	84	8	4	1	2	1	2	94	2	197
2017	BI-02	82	7	5	0	2	0	4	93	2	56
2017	BI-03	86	6	4	0	2	1	2	95	2	112
2017	BI-04	78	17	6	0	0	0	0	94	0	18
2014	BI	84	10	1	1	2	0	2	96	3	186
2014	BI-02	82	12	0	0	4	0	2	96	4	51
2014	BI-03	82	10	2	1	2	0	3	95	3	100
2014	BI-04	90	10	0	0	0	0	0	100	0	20
2014	BI-05	100	0	0	0	0	0	0	100	0	10
2011	BI	79	10	2	2	2	1	3	93	5	173
2011	BI-02	76	12	4	2	4	2	0	90	6	49
2011	BI-03	80	10	2	3	2	0	3	93	5	98
2011	BI-04	87	7	0	0	0	0	7	100	0	15
2008	BI	79	7	2	2	2	0	7	92	5	171
2008	BI-02	74	11	2	2	0	0	11	95	2	47
2008	BI-03	81	2	3	3	4	0	6	89	8	94
2008	BI-04	75	19	0	0	0	0	6	100	0	16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	53	31	5	4	1	4	3	90	5	197
2017	BI-02	57	22	4	7	2	4	5	86	10	56
2017	BI-03	53	34	5	2	0	4	3	93	2	112
2017	BI-04	50	44	0	0	6	0	0	94	6	18
2014	BI	51	24	9	8	4	3	2	78	12	186
2014	BI-02	53	20	8	8	4	4	4	79	13	51
2014	BI-03	49	24	9	8	5	3	2	77	14	100
2014	BI-04	45	40	10	5	0	0	0	85	5	20
2014	BI-05	50	20	0	10	10	10	0	78	22	10
2011	BI	40	32	10	8	6	2	2	75	14	173
2011	BI-02	35	35	12	6	6	4	2	74	13	49
2011	BI-03	44	29	8	9	8	0	2	74	18	98
2011	BI-04	40	40	13	0	0	7	0	86	0	15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	60	26	7	4	3	1	87	7	197
2017	BI-02	62	23	5	4	5	0	86	9	56
2017	BI-03	62	25	6	4	2	1	87	6	112
2017	BI-04	44	44	6	6	0	0	89	6	18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	62	23	7	3	3	3	87	5	197
2017	BI-02	59	21	9	5	2	4	83	7	56
2017	BI-03	66	21	6	0	4	3	90	4	112
2017	BI-04	44	39	6	11	0	0	83	11	18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	54	25	9	8	3	2	80	11	197
2017	BI-02	48	28	11	9	2	2	78	11	56
2017	BI-03	61	20	7	6	4	2	82	11	112
2017	BI-04	28	50	6	17	0	0	78	17	18
2014	BI	50	31	8	7	4	1	82	11	186
2014	BI-02	49	37	4	4	6	0	86	10	51
2014	BI-03	51	28	9	8	2	2	81	10	100
2014	BI-04	40	35	10	10	5	0	75	15	20
2014	BI-05	70	20	10	0	0	0	90	0	10

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	31	17	12	5	11	15	54	23	65
2017	BI-03	6	39	19	6	0	13	16	64	9	31
2017	BI-04	11	22	17	17	11	6	17	43	36	18
2014	BI	21	28	19	7	7	7	11	60	17	57
2014	BI-03	26	30	22	9	4	4	4	62	14	23
2014	BI-04	16	37	16	5	11	0	16	63	19	19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	40	15	5	3	13	1	74	9	197
2017	BI-02	27	39	20	0	5	9	0	72	6	56
2017	BI-03	18	43	12	8	1	17	1	74	11	112
2017	BI-04	39	22	17	6	11	6	0	65	18	18
2014	BI	21	35	17	8	3	16	0	66	13	186
2014	BI-02	37	31	14	4	2	12	0	78	7	51
2014	BI-03	17	29	19	10	4	21	0	58	18	100
2014	BI-04	10	55	15	15	0	5	0	68	16	20
2014	BI-05	10	70	10	0	0	10	0	89	0	10
2011	BI	20	34	17	11	6	11	1	61	20	173
2011	BI-02	24	37	8	14	4	12	0	70	21	49
2011	BI-03	18	33	19	10	8	10	1	57	21	98
2011	BI-04	13	27	27	13	7	13	0	46	23	15

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	37	23	18	8	2	50	27	197
2017	BI-02	20	34	23	16	7	0	53	23	56
2017	BI-03	7	41	24	18	7	3	50	26	112
2017	BI-04	11	17	28	28	17	0	28	44	18
2014	BI	14	34	18	22	8	4	50	31	186
2014	BI-02	20	33	16	24	4	4	55	29	51
2014	BI-03	13	32	19	22	10	4	47	33	100
2014	BI-04	5	50	25	15	5	0	55	20	20
2014	BI-05	20	50	10	10	0	10	78	11	10
2011	BI	11	23	21	27	17	2	34	44	173
2011	BI-02	10	27	29	20	8	6	39	30	49
2011	BI-03	10	22	16	28	22	1	33	51	98
2011	BI-04	7	13	20	40	20	0	20	60	15
2008	BI	6	15	15	27	34	2	22	63	171
2008	BI-02	2	26	17	34	19	2	28	54	47
2008	BI-03	6	12	15	20	46	1	18	67	94
2008	BI-04	6	13	6	50	19	6	20	73	16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	23	19	28	18	4	32	48	197
2017	BI-02	16	21	20	23	13	7	40	39	56
2017	BI-03	5	23	19	34	17	3	28	52	112
2017	BI-04	0	22	22	17	39	0	22	56	18
2014	BI	8	24	17	31	13	6	34	47	186
2014	BI-02	12	27	10	29	12	10	43	46	51
2014	BI-03	8	24	19	31	11	7	34	45	100
2014	BI-04	5	10	25	40	20	0	15	60	20
2014	BI-05	0	50	30	20	0	0	50	20	10
2011	BI	4	19	17	39	18	2	24	59	173
2011	BI-02	4	22	16	41	14	2	27	56	49
2011	BI-03	3	20	16	36	22	2	24	59	98
2011	BI-04	0	13	27	47	13	0	13	60	15
2008	BI	2	8	14	30	43	2	10	75	171
2008	BI-02	0	2	26	34	32	6	2	70	47
2008	BI-03	2	10	12	28	49	0	12	77	94
2008	BI-04	0	13	6	44	38	0	13	81	16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	30	22	21	12	5	42	35	197
2017	BI-02	11	30	20	18	11	11	46	32	56
2017	BI-03	11	29	23	24	11	3	40	36	112
2017	BI-04	17	22	28	11	22	0	39	33	18
2014	BI	8	23	20	24	15	9	34	43	186
2014	BI-02	14	14	20	25	16	12	31	47	51
2014	BI-03	7	27	19	24	14	9	37	42	100
2014	BI-04	5	25	40	10	15	5	32	26	20
2014	BI-05	0	40	10	40	0	10	44	45	10
2011	BI	4	23	21	24	16	12	31	45	173
2011	BI-02	2	20	22	16	18	20	28	44	49
2011	BI-03	5	24	18	26	17	9	33	47	98
2011	BI-04	0	20	33	40	7	0	20	47	15
2008	BI	2	15	16	28	25	15	20	62	171
2008	BI-02	0	13	15	43	15	15	15	68	47
2008	BI-03	1	13	16	26	31	14	16	65	94
2008	BI-04	0	44	25	13	19	0	44	31	16

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	27	19	29	13	4	0	36	44	196
2017	BI-02	9	29	9	33	13	7	0	41	49	55
2017	BI-03	6	28	24	25	13	4	0	35	40	112
2017	BI-04	6	22	22	33	17	0	0	28	50	18
2014	BI	7	27	23	23	16	4	0	35	41	186
2014	BI-02	12	29	16	14	22	8	0	45	38	51
2014	BI-03	5	25	26	28	12	4	0	31	42	100
2014	BI-04	5	20	20	35	20	0	0	25	55	20
2014	BI-05	10	60	30	0	0	0	0	70	0	10
2011	BI	4	28	19	28	18	3	0	33	47	173
2011	BI-02	0	35	20	27	16	2	0	35	44	49
2011	BI-03	5	21	21	29	18	5	0	28	49	98
2011	BI-04	0	33	7	33	27	0	0	33	60	15
2008	BI	2	18	15	37	25	2	1	20	64	171
2008	BI-02	4	19	17	30	28	0	2	24	59	47
2008	BI-03	2	15	14	40	26	3	0	18	68	94
2008	BI-04	0	25	13	44	19	0	0	25	63	16

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	8	47	21	17	6	1	56	23	196
2017	BI-02	9	50	15	21	4	2	60	25	56
2017	BI-03	9	45	26	16	3	1	55	19	111
2017	BI-04	6	50	11	11	22	0	56	33	18
2014	BI	11	41	24	19	4	1	52	24	186
2014	BI-02	22	37	25	12	4	0	59	16	51
2014	BI-03	6	46	23	19	5	1	53	24	100
2014	BI-04	15	25	20	40	0	0	40	40	20
2014	BI-05	0	30	40	30	0	0	30	30	10
2011	BI	5	36	22	23	14	1	41	37	173
2011	BI-02	6	35	27	16	14	2	42	31	49
2011	BI-03	3	37	21	22	16	0	40	39	98
2011	BI-04	7	40	20	27	7	0	47	33	15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	40	48	8	2	1	1	1	89	3	197
2017	BI-02	43	43	11	2	0	2	0	87	2	56
2017	BI-03	35	53	8	3	1	0	1	88	4	112
2017	BI-04	33	56	6	0	0	6	0	94	0	18
2014	BI	52	37	4	3	2	2	1	91	5	186
2014	BI-02	53	41	6	0	0	0	0	94	0	51
2014	BI-03	51	36	5	4	2	2	0	89	6	100
2014	BI-04	50	35	0	10	0	0	5	89	11	20
2014	BI-05	70	20	0	0	0	10	0	100	0	10
2011	BI	40	41	10	5	3	1	0	82	8	173
2011	BI-02	35	45	6	6	4	4	0	83	11	49
2011	BI-03	39	43	10	5	3	0	0	82	8	98
2011	BI-04	27	40	27	0	7	0	0	67	7	15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	33	43	9	11	1	4	0	78	13	197
2017	BI-02	30	41	4	14	2	9	0	78	18	56
2017	BI-03	31	43	12	11	1	3	0	75	12	112
2017	BI-04	39	44	6	11	0	0	0	83	11	18
2014	BI	44	41	8	5	1	1	0	86	6	186
2014	BI-02	37	39	12	10	0	2	0	78	10	51
2014	BI-03	41	50	5	2	1	1	0	92	3	100
2014	BI-04	65	5	20	10	0	0	0	70	10	20
2014	BI-05	70	30	0	0	0	0	0	100	0	10
2011	BI	33	42	10	9	4	1	1	76	14	173
2011	BI-02	24	49	8	10	6	2	0	75	17	49
2011	BI-03	34	41	11	10	2	1	1	76	13	98
2011	BI-04	47	33	7	7	7	0	0	80	13	15
2008	BI	29	33	13	12	8	4	1	66	21	171
2008	BI-02	23	32	13	15	13	2	2	58	29	47
2008	BI-03	34	34	14	10	5	3	0	70	15	94
2008	BI-04	25	38	13	6	13	6	0	67	20	16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	38	24	13	3	2	1	60	16	197
2017	BI-02	18	30	28	18	4	2	0	49	22	56
2017	BI-03	21	38	22	12	3	2	2	61	16	112
2017	BI-04	28	44	22	6	0	0	0	72	6	18
2014	BI	23	40	19	12	3	3	0	65	16	186
2014	BI-02	20	43	16	14	4	4	0	65	18	51
2014	BI-03	24	37	23	11	2	3	0	63	13	100
2014	BI-04	30	45	10	10	0	5	0	79	11	20
2014	BI-05	30	50	10	10	0	0	0	80	10	10
2011	BI	12	42	25	13	5	2	1	55	19	173
2011	BI-02	8	49	18	12	10	2	0	58	23	49
2011	BI-03	15	38	24	15	4	2	1	55	20	98
2011	BI-04	7	33	53	7	0	0	0	40	7	15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	29	17	16	6	14	2	53	26	197
2017	BI-02	21	23	14	20	11	9	2	50	34	56
2017	BI-03	13	29	20	15	3	17	3	53	22	112
2017	BI-04	17	33	17	6	11	17	0	60	20	18
2014	BI	16	28	18	15	14	9	1	49	32	186
2014	BI-02	20	27	16	18	14	6	0	50	33	51
2014	BI-03	11	28	18	15	15	11	2	45	34	100
2014	BI-04	25	30	25	5	10	5	0	58	16	20
2014	BI-05	20	30	20	10	0	20	0	63	12	10
2011	BI	12	26	15	19	12	14	3	45	37	172
2011	BI-02	16	24	12	16	16	8	6	48	38	49
2011	BI-03	8	26	14	22	12	15	2	41	41	97
2011	BI-04	7	27	27	20	7	13	0	38	31	15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	61	18	6	6	5	1	3	83	11	197
2017	BI-02	55	18	12	4	4	0	7	79	8	56
2017	BI-03	64	17	3	7	5	2	2	84	13	112
2017	BI-04	61	22	6	11	0	0	0	83	11	18
2014	BI	65	13	7	7	5	0	3	80	13	186
2014	BI-02	71	14	4	6	6	0	0	84	12	51
2014	BI-03	63	11	8	8	5	0	5	78	14	100
2014	BI-04	55	25	15	0	5	0	0	80	5	20
2014	BI-05	80	10	0	10	0	0	0	90	10	10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	71	16	5	3	2	3	1	91	4	197
2017	BI-02	66	21	2	5	2	2	2	91	7	56
2017	BI-03	72	14	7	1	2	4	0	90	3	112
2017	BI-04	72	22	0	6	0	0	0	94	6	18
2014	BI	73	15	4	4	2	2	2	90	6	186
2014	BI-02	69	18	2	6	2	2	2	90	8	51
2014	BI-03	73	14	4	3	3	1	2	90	6	100
2014	BI-04	80	10	10	0	0	0	0	90	0	20
2014	BI-05	80	0	0	10	0	10	0	89	11	10
2011	BI	66	22	6	2	1	2	2	92	2	173
2011	BI-02	67	14	8	4	0	6	0	87	4	49
2011	BI-03	64	26	5	1	1	1	2	93	2	98
2011	BI-04	73	20	7	0	0	0	0	93	0	15
2008	BI	61	15	9	3	1	3	8	86	5	171
2008	BI-02	45	15	17	2	0	6	15	76	3	47
2008	BI-03	65	15	5	4	2	1	7	87	7	94
2008	BI-04	88	6	0	0	0	6	0	100	0	16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	15	38	13	22	11	2	0	54	34	197
2017	BI-02	14	36	14	27	7	2	0	51	35	56
2017	BI-03	16	40	9	21	13	1	0	57	34	112
2017	BI-04	6	39	22	17	11	6	0	47	29	18
2014	BI	17	28	18	21	13	2	1	47	35	186
2014	BI-02	16	20	22	14	25	2	2	37	41	51
2014	BI-03	18	29	16	26	9	2	0	48	36	100
2014	BI-04	15	50	15	20	0	0	0	65	20	20
2014	BI-05	30	30	10	20	0	10	0	67	22	10
2011	BI	12	36	24	20	8	1	0	48	27	173
2011	BI-02	4	35	20	22	14	4	0	40	38	49
2011	BI-03	14	37	24	18	6	0	0	51	24	98
2011	BI-04	20	40	27	13	0	0	0	60	13	15
2008	BI	5	25	20	29	19	2	1	31	49	171
2008	BI-02	2	23	9	30	32	2	2	27	64	47
2008	BI-03	5	21	27	30	17	0	0	27	47	94
2008	BI-04	6	50	19	13	6	6	0	60	20	16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	14	28	18	16	20	2	3	43	38	197
2017	BI-02	12	23	12	28	23	0	0	36	52	56
2017	BI-03	16	24	21	11	21	2	4	43	34	112
2017	BI-04	6	39	17	22	11	6	0	47	35	18
2014	BI	13	29	15	20	18	3	2	44	40	186
2014	BI-02	8	22	10	29	27	2	2	31	59	51
2014	BI-03	17	27	18	17	15	4	2	47	34	100
2014	BI-04	10	40	20	20	10	0	0	50	30	20
2014	BI-05	20	60	10	0	10	0	0	80	10	10
2011	BI	9	29	18	22	18	2	2	40	41	173
2011	BI-02	8	35	12	16	29	0	0	43	45	49
2011	BI-03	9	24	19	26	16	3	2	35	44	98
2011	BI-04	7	53	20	7	7	0	7	64	14	15
2008	BI	10	33	14	22	18	3	1	45	41	171
2008	BI-02	6	15	21	32	19	4	2	23	55	47
2008	BI-03	13	40	12	16	18	1	0	54	34	94
2008	BI-04	13	50	13	13	6	0	6	67	20	16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	14	46	20	13	6	2	60	20	197
2017	BI-02	12	39	21	18	6	4	54	24	56
2017	BI-03	14	48	21	9	7	1	63	16	112
2017	BI-04	6	56	17	17	6	0	61	22	18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	37	21	5	2	7	0	70	7	197
2017	BI-02	28	36	27	2	2	6	0	68	4	56
2017	BI-03	29	38	20	7	1	6	0	70	9	112
2017	BI-04	17	50	6	6	6	17	0	80	13	18
2014	BI	34	37	13	4	2	8	1	78	7	186
2014	BI-02	29	35	22	4	0	10	0	72	4	51
2014	BI-03	37	35	12	4	3	9	0	79	8	100
2014	BI-04	35	45	0	5	5	5	5	89	11	20
2014	BI-05	30	40	20	10	0	0	0	70	10	10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	30	45	14	4	1	5	1	80	5	196
2017	BI-02	37	39	16	2	0	6	0	81	2	56
2017	BI-03	29	45	15	4	1	4	2	78	6	111
2017	BI-04	17	61	6	6	6	6	0	82	12	18
2014	BI	33	44	10	7	3	4	0	80	10	186
2014	BI-02	29	49	10	6	0	6	0	83	6	51
2014	BI-03	30	44	8	10	4	4	0	77	15	100
2014	BI-04	45	30	15	0	5	5	0	79	5	20
2014	BI-05	40	40	20	0	0	0	0	80	0	10
2011	BI	23	41	19	10	3	5	0	67	13	173
2011	BI-02	20	51	16	6	2	4	0	74	9	49
2011	BI-03	23	38	19	10	4	5	0	65	15	98
2011	BI-04	13	40	20	20	0	7	0	57	21	15

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	43	41	8	7	1	0	1	85	8	197
2017	BI-02	53	34	7	4	2	0	0	88	5	56
2017	BI-03	40	44	8	6	1	0	1	85	7	112
2017	BI-04	28	44	6	22	0	0	0	72	22	18
2014	BI	41	40	13	4	2	0	0	81	6	185
2014	BI-02	47	37	12	4	0	0	0	84	4	51
2014	BI-03	39	40	13	4	4	0	0	79	8	100
2014	BI-04	35	45	15	5	0	0	0	80	5	20
2011	BI	28	44	15	10	3	0	0	72	13	173
2011	BI-02	27	49	10	10	4	0	0	76	14	49
2011	BI-03	26	46	16	9	3	0	0	71	12	98
2011	BI-04	33	27	27	13	0	0	0	60	13	15
2008	BI	20	36	14	22	6	1	0	57	29	171
2008	BI-02	23	34	19	17	4	2	0	59	22	47
2008	BI-03	18	38	9	27	7	1	0	57	34	94
2008	BI-04	25	13	31	19	13	0	0	38	31	16

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	41	17	12	2	1	1	70	13	197
2017	BI-02	36	39	16	9	0	0	0	75	9	56
2017	BI-03	23	45	17	12	3	0	1	69	14	112
2017	BI-04	28	22	22	28	0	0	0	50	28	18
2014	BI	23	39	19	15	3	1	0	62	18	186
2014	BI-02	29	35	18	16	2	0	0	65	18	51
2014	BI-03	21	37	21	14	5	2	0	59	19	100
2014	BI-04	20	40	15	25	0	0	0	60	25	20
2014	BI-05	20	80	0	0	0	0	0	100	0	10
2011	BI	14	35	22	26	2	1	0	50	28	172
2011	BI-02	20	41	10	22	4	2	0	63	27	49
2011	BI-03	12	34	21	31	2	0	0	46	33	98
2011	BI-04	7	36	43	14	0	0	0	43	14	14

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	26	39	17	15	3	1	66	17	197
2017	BI-02	32	37	16	14	0	0	69	14	56
2017	BI-03	24	40	19	12	4	1	65	16	112
2017	BI-04	22	33	11	28	6	0	56	33	18
2014	BI	18	40	19	16	6	0	59	22	186
2014	BI-02	24	33	22	16	6	0	57	22	51
2014	BI-03	18	39	20	14	9	0	57	23	100
2014	BI-04	15	50	15	20	0	0	65	20	20
2014	BI-05	10	70	10	10	0	0	80	10	10
2011	BI	12	37	17	26	8	0	49	34	173
2011	BI-02	16	43	14	18	8	0	59	27	49
2011	BI-03	10	36	15	30	9	0	46	39	98
2011	BI-04	13	27	40	20	0	0	40	20	15
2008	BI	10	28	13	32	17	0	38	49	171
2008	BI-02	13	26	17	28	17	0	38	45	47
2008	BI-03	7	29	12	33	19	0	36	52	94
2008	BI-04	13	31	6	44	6	0	44	50	16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	40	30	10	9	5	6	1	75	14	197
2017	BI-02	45	23	18	5	4	5	0	71	10	56
2017	BI-03	40	30	8	8	4	8	1	77	14	112
2017	BI-04	17	44	6	22	11	0	0	61	33	18
2014	BI	36	28	17	11	4	4	0	67	15	186
2014	BI-02	35	31	20	8	6	0	0	67	14	51
2014	BI-03	36	26	17	12	4	5	0	65	17	100
2014	BI-04	40	30	10	15	0	5	0	74	16	20
2014	BI-05	40	40	10	0	0	10	0	89	0	10
2011	BI	31	27	16	14	5	8	0	63	20	173
2011	BI-02	37	29	8	10	8	8	0	71	20	49
2011	BI-03	28	29	15	17	4	7	0	60	23	98
2011	BI-04	33	27	20	7	0	13	0	69	8	15
2008	BI	20	38	15	13	8	5	0	62	23	171
2008	BI-02	23	40	15	9	6	6	0	68	16	47
2008	BI-03	18	38	14	15	9	6	0	60	25	94
2008	BI-04	19	38	19	19	6	0	0	56	25	16

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	BI	15	49	36	197
2017	BI-02	15	45	41	56
2017	BI-03	12	55	32	112
2017	BI-04	39	33	28	18
2014	BI	19	46	35	186
2014	BI-02	16	37	47	51
2014	BI-03	19	52	29	100
2014	BI-04	35	35	30	20
2014	BI-05	10	50	40	10
2011	BI	10	58	31	172
2011	BI-02	12	57	31	49
2011	BI-03	10	61	29	97
2011	BI-04	7	53	40	15

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	BI	31	31	14	3	14	7	29
2017	BI-03	36	29	14	7	0	14	14
2014	BI	23	46	9	11	9999	11	35
2014	BI-03	26	42	11	16	9999	5	19
2011	BI	17	33	22	17	9999	11	18
2011	BI-03	10	20	30	20	9999	20	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	7	93	197
2017	BI-02	11	89	56
2017	BI-03	7	93	112
2017	BI-04	0	100	18
2014	BI	13	87	186
2014	BI-02	14	86	51
2014	BI-03	15	85	100
2014	BI-05	0	100	10

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	BI	43	14
2014	BI	36	25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	BI	43	14
2014	BI	64	25
2014	BI-03	80	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	BI	14
2014	BI	25
2014	BI-03	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	BI	43	14
2014	BI	20	25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	BI	36	14
2014	BI	52	25
2014	BI-03	53	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	BI	43	14
2014	BI	36	25
2014	BI-03	47	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	BI	50	14
2014	BI	20	25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	BI	57	14
2014	BI	68	25
2014	BI-03	67	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	BI	14
2014	BI	25
2014	BI-03	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	BI	50	14
2014	BI	32	25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	BI	71	14
2014	BI	60	25
2014	BI-03	53	15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	BI	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	BI	0	13
2014	BI-03	0	14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	BI	46	13
2014	BI	54	24
2014	BI-03	43	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	BI	13
2014	BI	24
2014	BI-03	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	BI	38	13
2014	BI	54	24
2014	BI-03	57	14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	BI	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	100	0	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	8	16	15	6	5	40	11	48	21	197
2017	BI-02	14	12	14	9	2	29	20	52	21	56
2017	BI-03	4	16	17	5	4	47	7	43	20	112
2017	BI-04	11	22	11	0	17	33	6	55	27	18
2014	BI	9	16	15	6	5	39	10	48	23	186
2014	BI-02	16	12	10	6	4	43	10	58	21	51
2014	BI-03	6	16	17	7	6	38	10	42	25	100
2014	BI-04	5	20	20	10	5	35	5	42	25	20
2014	BI-05	0	40	10	0	0	40	10	80	0	10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	40	22	6	1	6	1	68	8	196
2017	BI-02	21	36	27	9	0	5	2	62	10	56
2017	BI-03	22	46	18	6	1	5	1	73	8	111
2017	BI-04	22	39	22	0	6	11	0	69	6	18
2014	BI	22	33	15	7	5	18	1	66	15	186
2014	BI-02	27	25	14	6	2	25	0	71	11	51
2014	BI-03	16	39	15	8	7	14	1	65	18	100
2014	BI-04	30	30	15	5	5	15	0	71	12	20
2014	BI-05	30	20	20	10	0	20	0	63	12	10
2011	BI	25	38	19	6	4	7	1	68	11	171
2011	BI-02	27	35	16	10	6	6	0	65	17	49
2011	BI-03	21	43	22	4	3	7	0	69	8	96
2011	BI-04	27	20	20	13	0	13	7	58	17	15

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	15	60	12	9	1	1	2	78	10	197
2017	BI-02	0	66	9	16	2	2	5	71	19	56
2017	BI-03	18	58	15	7	1	1	0	77	8	112
2017	BI-04	33	61	6	0	0	0	0	94	0	18
2014	BI	18	61	9	9	2	2	1	81	10	186
2014	BI-02	16	45	14	18	2	4	2	65	21	51
2014	BI-03	16	67	9	6	1	1	0	84	7	100
2014	BI-04	40	55	0	5	0	0	0	95	5	20
2014	BI-05	20	80	0	0	0	0	0	100	0	10
2011	BI	12	62	14	12	0	1	0	74	12	172
2011	BI-02	10	59	14	16	0	0	0	69	16	49
2011	BI-03	11	61	16	10	0	1	0	73	10	97
2011	BI-04	13	73	0	13	0	0	0	87	13	15
2008	BI	15	62	10	9	3	1	1	78	12	171
2008	BI-02	9	53	6	21	6	2	2	64	29	47
2008	BI-03	17	63	13	5	2	0	0	80	7	94
2008	BI-04	13	88	0	0	0	0	0	100	0	16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	4	20	22	11	3	35	6	39	24	197
2017	BI-02	4	14	28	11	2	34	7	30	21	56
2017	BI-03	3	21	18	11	4	38	5	41	27	112
2017	BI-04	6	33	11	22	0	28	0	54	31	18
2014	BI	4	17	25	12	4	33	5	34	27	186
2014	BI-02	4	16	20	14	6	35	6	33	33	51
2014	BI-03	3	18	30	7	3	35	4	34	16	100
2014	BI-04	10	15	20	25	0	25	5	36	36	20
2014	BI-05	10	20	20	20	0	20	10	43	29	10
2011	BI	5	18	27	13	2	29	5	35	24	172
2011	BI-02	4	18	18	18	4	33	4	35	35	49
2011	BI-03	6	15	32	12	2	28	4	32	21	97
2011	BI-04	0	20	33	0	0	40	7	38	0	15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	34	40	9	3	1	12	2	86	4	197
2017	BI-02	28	34	11	5	2	15	5	78	9	56
2017	BI-03	35	40	8	2	1	14	0	87	3	112
2017	BI-04	39	61	0	0	0	0	0	100	0	18
2014	BI	38	34	13	4	2	9	1	79	7	186
2014	BI-02	24	39	14	6	0	16	2	76	7	51
2014	BI-03	42	31	16	4	2	5	0	77	6	100
2014	BI-04	40	40	0	5	5	10	0	89	11	20
2014	BI-05	60	30	10	0	0	0	0	90	0	10
2011	BI	28	42	14	5	1	10	0	78	6	172
2011	BI-02	27	35	18	4	2	14	0	71	7	49
2011	BI-03	28	47	10	3	1	10	0	84	5	97
2011	BI-04	20	47	27	7	0	0	0	67	7	15
2008	BI	16	53	12	4	5	10	1	76	10	171
2008	BI-02	17	43	11	4	4	19	2	76	11	47
2008	BI-03	17	55	13	5	5	4	0	76	11	94
2008	BI-04	13	69	0	0	6	13	0	93	7	16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	25	38	15	4	2	14	2	75	7	197
2017	BI-02	20	37	16	2	2	18	5	74	5	56
2017	BI-03	23	41	13	5	2	15	1	77	8	112
2017	BI-04	33	28	22	6	6	6	0	65	12	18
2014	BI	23	38	16	6	2	15	1	72	9	186
2014	BI-02	20	27	12	12	0	27	2	67	17	51
2014	BI-03	24	39	20	6	0	11	0	71	7	100
2014	BI-04	25	50	10	0	10	5	0	79	11	20
2014	BI-05	40	50	10	0	0	0	0	90	0	10
2011	BI	16	44	17	7	2	14	0	70	10	172
2011	BI-02	12	35	22	10	0	20	0	59	13	49
2011	BI-03	14	52	14	6	2	11	0	74	9	97
2011	BI-04	27	20	27	0	7	20	0	58	8	15
2008	BI	18	40	11	10	7	11	2	68	20	171
2008	BI-02	11	28	21	6	6	23	4	53	18	47
2008	BI-03	23	43	5	14	9	5	1	70	24	94
2008	BI-04	19	50	13	6	6	6	0	73	13	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	6	94	197
2017	BI-03	7	93	112
2014	BI	5	95	186
2014	BI-03	6	94	100

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	BI	82	11
2014	BI	80	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	BI	73	11
2014	BI	50	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	BI	55	11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	BI	45	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11
2014	BI	0	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	BI	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	100	0	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	10	18	2	2	50	10	46	9	196
2017	BI-02	16	7	20	4	2	36	16	48	11	56
2017	BI-03	4	10	19	1	1	59	6	40	5	111
2017	BI-04	11	22	11	0	6	50	0	67	11	18
2014	BI	10	7	19	3	2	53	6	41	12	186
2014	BI-02	12	10	22	0	2	49	6	48	4	51
2014	BI-03	8	5	19	2	3	57	6	35	14	100
2014	BI-04	5	10	20	10	0	50	5	33	22	20
2014	BI-05	20	10	10	10	0	50	0	60	20	10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	27	33	20	2	2	15	1	72	4	195
2017	BI-02	28	28	22	4	2	16	0	68	6	56
2017	BI-03	25	39	17	1	2	14	2	76	3	110
2017	BI-04	22	28	22	6	0	22	0	64	7	18
2014	BI	20	32	14	3	3	26	2	73	7	186
2014	BI-02	24	31	14	0	2	29	0	78	3	51
2014	BI-03	16	36	14	3	3	26	2	72	8	100
2014	BI-04	30	25	10	5	5	25	0	73	13	20
2014	BI-05	30	20	20	10	0	20	0	63	12	10
2011	BI	34	37	16	2	2	10	0	79	4	173
2011	BI-02	31	41	18	4	2	4	0	74	6	49
2011	BI-03	33	39	13	1	2	12	0	81	3	98
2011	BI-04	33	27	13	0	0	27	0	82	0	15

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	10	24	22	23	21	1	34	44	197
2017	BI-02	9	16	28	27	18	2	25	46	56
2017	BI-03	8	31	18	21	21	0	39	43	112
2017	BI-04	11	17	22	22	28	0	28	50	18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	2	22	35	25	15	1	24	40	197
2017	BI-02	7	30	37	22	4	0	37	25	56
2017	BI-03	0	17	37	27	19	0	17	46	112
2017	BI-04	0	39	17	28	17	0	39	44	18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	34	32	17	6	1	45	23	197
2017	BI-02	14	46	28	7	4	0	61	11	56
2017	BI-03	10	30	37	18	5	0	40	23	112
2017	BI-04	17	22	28	17	17	0	39	33	18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	5	18	28	24	23	1	1	23	48	197
2017	BI-02	11	21	36	20	9	2	2	33	30	56
2017	BI-03	4	18	26	26	26	0	1	22	52	112
2017	BI-04	0	11	33	22	33	0	0	11	56	18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	27	37	16	11	5	3	67	17	197
2017	BI-02	39	43	5	5	2	5	87	8	56
2017	BI-03	23	37	17	12	7	3	62	20	112
2017	BI-04	22	39	22	17	0	0	61	17	18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	13	35	29	16	7	1	48	23	197
2017	BI-02	21	30	25	16	4	4	54	20	56
2017	BI-03	11	35	29	16	9	0	45	25	112
2017	BI-04	6	39	50	0	6	0	44	6	18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	13	38	32	12	4	2	52	16	197
2017	BI-02	14	36	39	7	4	0	50	11	56
2017	BI-03	14	38	32	11	4	2	53	15	112
2017	BI-04	11	33	28	22	6	0	44	28	18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	10	33	31	16	8	1	2	44	24	197
2017	BI-02	16	32	32	7	9	2	2	50	17	56
2017	BI-03	6	36	33	19	5	0	1	42	24	112
2017	BI-04	11	11	28	28	22	0	0	22	50	18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	41	19	13	6	1	2	61	20	197
2017	BI-02	25	25	23	18	7	0	2	51	26	56
2017	BI-03	19	48	17	11	4	1	1	68	14	112
2017	BI-04	6	39	22	11	22	0	0	44	33	18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	30	29	11	8	1	52	19	197
2017	BI-02	20	48	25	4	4	0	68	7	56
2017	BI-03	20	25	30	14	10	1	45	24	112
2017	BI-04	22	22	22	11	17	6	47	29	18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	57	24	13	5	1	1	81	6	196
2017	BI-02	64	16	14	4	2	0	80	6	56
2017	BI-03	55	26	12	6	1	0	81	7	111
2017	BI-04	44	39	11	0	0	6	88	0	18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	82	13	2	1	1	1	2	97	2	197
2017	BI-02	80	15	2	4	0	0	0	95	4	56
2017	BI-03	81	14	2	0	0	1	2	98	0	112
2017	BI-04	83	6	0	0	6	0	6	94	6	18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	60	31	7	1	1	1	91	2	196
2017	BI-02	64	25	5	4	2	0	89	6	56
2017	BI-03	57	32	9	0	1	1	90	1	112
2017	BI-04	50	50	0	0	0	0	100	0	18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	59	24	11	4	2	1	84	6	197
2017	BI-02	69	20	6	4	2	0	89	5	56
2017	BI-03	54	27	13	3	2	1	82	4	112
2017	BI-04	44	22	17	17	0	0	67	17	18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	56	16	4	2	23	93	2	197
2017	BI-02	62	11	4	0	23	95	0	56
2017	BI-03	53	14	3	3	27	93	4	112
2017	BI-04	44	44	6	0	6	94	0	18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	61	27	7	2	4	91	2	196
2017	BI-02	77	18	6	0	0	94	0	56
2017	BI-03	51	33	8	3	5	89	3	111
2017	BI-04	72	17	6	0	6	94	0	18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	68	10	3	7	8	3	81	16	197
2017	BI-02	48	7	5	18	21	0	55	39	56
2017	BI-03	74	12	3	4	4	4	90	7	112
2017	BI-04	89	6	0	0	0	6	100	0	18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	44	36	13	4	2	1	81	6	197
2017	BI-02	37	39	14	2	7	0	77	9	56
2017	BI-03	44	37	14	5	0	0	80	5	112
2017	BI-04	50	28	11	6	0	6	82	6	18

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	2	28	48	18	4	30	22	196
2017	BI-02	4	41	39	15	2	45	16	56
2017	BI-03	2	22	53	19	4	24	23	111
2017	BI-04	0	28	39	28	6	28	33	18

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	5	23	46	21	5	26	28	197
2017	BI-02	2	15	50	27	7	34	16	56
2017	BI-03	5	23	50	17	4	21	29	112
2017	BI-04	6	44	22	28	0	28	50	18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	52	18	13	4	2	65	17	197
2017	BI-02	11	39	25	14	9	2	51	24	56
2017	BI-03	12	53	17	13	3	3	67	16	112
2017	BI-04	11	72	6	11	0	0	83	11	18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	13	39	19	19	7	4	54	27	197
2017	BI-02	11	37	20	18	7	7	52	27	56
2017	BI-03	15	37	21	17	7	3	53	25	112
2017	BI-04	6	50	6	28	11	0	56	39	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	10	90	197
2017	BI-02	14	86	56
2017	BI-03	9	91	112
2014	BI	15	85	185
2014	BI-02	12	88	51
2014	BI-03	17	83	99
2014	BI-05	0	100	10

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	89	11	19
2017	BI-03	89	11	10
2014	BI	75	25	28
2014	BI-03	71	29	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	76	18	0	6	0	94	6	17
2014	BI	57	33	5	0	5	90	5	21
2014	BI-03	75	17	8	0	0	92	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	15	23	22	16	16	8	17	83	197
2017	BI-02	18	16	27	16	18	5	19	81	56
2017	BI-03	11	28	22	14	15	10	12	88	112
2017	BI-04	22	17	17	28	11	6	24	76	18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	22	152
2017	BI-02	28	43
2017	BI-03	19	89
2017	BI-04	23	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	49	152
2017	BI-02	56	43
2017	BI-03	46	89
2017	BI-04	38	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	17	152
2017	BI-02	16	43
2017	BI-03	17	89
2017	BI-04	15	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	BI	47	152
2017	BI-02	35	43
2017	BI-03	46	89
2017	BI-04	85	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	BI	9	152
2017	BI-02	0	43
2017	BI-03	12	89
2017	BI-04	0	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	BI	49	152
2017	BI-02	47	43
2017	BI-03	50	89
2017	BI-04	38	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	BI	2	36	24	14	7	17	150
2017	BI-02	2	44	21	19	2	12	43
2017	BI-03	2	36	21	13	10	18	87
2017	BI-04	0	15	62	0	0	23	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	6	14	20	23	30	1	6	21	57	152
2017	BI-02	7	16	16	30	26	0	5	24	59	43
2017	BI-03	7	12	21	19	31	2	7	21	56	89
2017	BI-04	0	23	8	23	38	0	8	25	67	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	6	6	14	65	3	6	7	87	152
2017	BI-02	5	2	16	74	0	2	5	93	43
2017	BI-03	6	8	15	58	6	8	6	84	89
2017	BI-04	15	0	8	69	0	8	17	83	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)