2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	46	5	9	3	83	12	877
2017	Non-supervisor	40	44	4	9	3	84	11	2703
2014	Supervisor	38	43	6	10	3	80	13	851
2014	Non-supervisor	36	45	6	10	3	81	13	2722
2011	Supervisor	44	41	4	8	3	85	11	988
2011	Non-supervisor	40	44	5	8	2	84	10	2945
2008	Supervisor	45	41	3	8	2	87	10	858
2008	Non-supervisor	42	43	5	8	2	84	11	2683

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	20	4	4	1	1	0	91	5	877
2017	Non-supervisor	68	23	4	3	1	1	1	92	5	2695
2014	Supervisor	68	23	6	2	1	0	0	91	3	852
2014	Non-supervisor	65	23	6	3	1	1	1	90	5	2720
2011	Supervisor	70	21	4	3	2	0	1	92	5	988
2011	Non-supervisor	71	20	4	3	1	1	1	92	4	2941
2008	Supervisor	69	22	4	3	1	0	1	91	5	859
2008	Non-supervisor	68	22	5	3	1	0	1	91	5	2680

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	23	5	8	4	0	83	12	876
2017	Non-supervisor	61	22	6	7	3	1	84	10	2698
2014	Supervisor	56	26	6	8	4	0	82	12	852
2014	Non-supervisor	56	24	7	8	3	1	81	11	2723
2011	Supervisor	57	21	7	10	5	1	78	15	988
2011	Non-supervisor	60	20	5	9	4	1	82	13	2942
2008	Supervisor	55	22	7	11	4	0	78	16	860
2008	Non-supervisor	59	21	7	9	4	1	80	13	2683

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	32	6	10	6	78	15	877
2017	Non-supervisor	46	33	7	8	5	79	14	2701
2014	Supervisor	52	32	5	6	4	84	11	850
2014	Non-supervisor	46	34	7	9	4	80	13	2719
2011	Supervisor	54	31	6	6	3	85	8	977
2011	Non-supervisor	44	37	8	7	4	81	11	2935

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	38	11	9	4	0	76	12	877
2017	Non-supervisor	32	39	11	12	6	1	71	18	2702
2014	Supervisor	40	39	10	9	2	0	79	11	851
2014	Non-supervisor	31	39	12	11	6	1	71	17	2722
2011	Supervisor	36	40	13	7	3	1	77	10	987
2011	Non-supervisor	30	41	13	9	4	1	73	14	2943
2008	Supervisor	34	41	14	8	2	1	76	10	860
2008	Non-supervisor	29	43	12	10	4	1	74	14	2678

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	39	8	3	2	87	5	874
2017	Non-supervisor	35	40	13	7	5	75	12	2702
2014	Supervisor	43	41	10	4	2	84	6	851
2014	Non-supervisor	34	39	13	8	5	74	13	2722
2011	Supervisor	48	37	9	5	2	85	7	988
2011	Non-supervisor	39	36	13	7	4	75	11	2935
2008	Supervisor	44	40	8	6	1	85	7	859
2008	Non-supervisor	32	42	13	8	4	75	12	2680

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	34	4	4	1	91	5	873
2017	Non-supervisor	41	39	10	6	4	80	10	2699
2014	Supervisor	52	37	6	4	1	89	5	850
2014	Non-supervisor	40	38	10	7	4	78	11	2716
2011	Supervisor	54	36	5	4	1	90	5	987
2011	Non-supervisor	41	39	9	6	3	81	10	2940
2008	Supervisor	53	38	6	2	1	91	3	860
2008	Non-supervisor	39	42	8	6	4	81	10	2683

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	31	7	5	1	0	87	6	870
2017	Non-supervisor	50	35	7	4	3	1	86	7	2695
2014	Supervisor	58	31	6	3	1	0	90	4	850
2014	Non-supervisor	46	36	9	5	2	1	84	7	2720

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	33	10	9	5	0	0	76	14	875
2017	Non-supervisor	49	30	9	6	5	1	0	80	11	2700
2014	Supervisor	40	35	10	9	5	0	1	76	14	851
2014	Non-supervisor	44	33	10	7	5	0	0	77	12	2721
2011	Supervisor	40	36	11	8	4	0	1	77	12	988
2011	Non-supervisor	46	35	9	6	3	0	1	82	9	2943

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	20	11	12	13	1	17	55	31	874
2017	Non-supervisor	28	22	12	11	11	3	14	59	26	2700
2014	Supervisor	23	20	10	14	16	1	17	52	36	851
2014	Non-supervisor	25	21	13	11	15	3	13	55	30	2721
2011	Supervisor	22	20	11	14	17	1	16	51	37	989
2011	Non-supervisor	27	21	13	11	14	2	12	56	29	2943
2008	Supervisor	26	20	8	12	18	1	14	54	36	859
2008	Non-supervisor	33	23	10	11	12	2	9	63	25	2683

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	43	9	6	2	83	8	876
2017	Non-supervisor	29	43	13	9	5	72	15	2700
2014	Supervisor	35	46	11	6	3	80	9	852
2014	Non-supervisor	26	44	14	10	6	70	16	2722
2011	Supervisor	38	40	12	7	3	78	10	988
2011	Non-supervisor	30	41	15	9	6	71	15	2939
2008	Supervisor	39	43	8	6	3	82	10	858
2008	Non-supervisor	29	43	13	9	6	72	15	2669

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	38	14	11	6	70	17	876
2017	Non-supervisor	27	37	16	12	8	64	20	2697
2014	Supervisor	27	41	14	11	6	68	18	851
2014	Non-supervisor	23	35	18	15	9	58	24	2718
2011	Supervisor	24	40	16	13	7	64	20	990
2011	Non-supervisor	22	39	17	13	9	61	22	2940

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	43	10	9	3	0	0	78	12	876
2017	Non-supervisor	32	40	13	10	5	0	0	72	15	2697

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	40	7	3	1	0	88	5	873
2017	Non-supervisor	40	39	11	6	3	1	80	10	2694
2014	Supervisor	47	40	7	3	2	0	88	5	852
2014	Non-supervisor	35	43	12	6	3	1	78	9	2722
2011	Supervisor	44	40	8	4	2	1	85	6	991
2011	Non-supervisor	35	43	12	6	3	1	79	9	2939
2008	Supervisor	46	40	8	4	2	0	86	6	859
2008	Non-supervisor	38	39	12	6	4	1	78	10	2682

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	36	10	9	6	0	0	75	15	875
2017	Non-supervisor	29	37	15	10	8	0	0	66	19	2699

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	33	8	2	1	89	3	877
2017	Non-supervisor	44	37	12	4	2	81	7	2689
2014	Supervisor	60	31	6	2	0	92	2	852
2014	Non-supervisor	52	32	10	4	2	84	6	2717
2011	Supervisor	59	31	6	2	1	90	4	991
2011	Non-supervisor	50	36	9	3	1	86	4	2944

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	37	9	7	3	0	81	10	875
2017	Non-supervisor	27	38	15	12	7	1	65	19	2688
2014	Supervisor	35	45	9	7	4	0	80	11	852
2014	Non-supervisor	20	40	15	14	9	0	61	24	2722
2011	Supervisor	40	40	8	7	4	0	80	11	991
2011	Non-supervisor	26	39	16	11	7	0	65	18	2942

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	36	11	7	5	77	12	875
2017	Non-supervisor	31	34	16	10	8	65	19	2689
2014	Supervisor	37	37	11	9	5	74	15	852
2014	Non-supervisor	25	35	17	14	9	61	23	2720

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	37	13	8	3	0	0	76	11	877
2017	Non-supervisor	33	37	14	8	6	0	1	71	14	2691
2014	Supervisor	34	40	12	9	4	0	0	75	13	851
2014	Non-supervisor	27	39	17	10	5	1	0	67	16	2721
2011	Supervisor	35	42	13	6	3	0	1	78	9	986
2011	Non-supervisor	35	41	14	6	3	1	1	77	10	2942

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	39	9	5	2	84	7	877
2017	Non-supervisor	37	39	12	7	4	77	11	2692
2014	Supervisor	42	42	10	5	2	84	6	852
2014	Non-supervisor	35	40	12	7	4	76	11	2722
2011	Supervisor	42	42	9	5	2	85	7	990
2011	Non-supervisor	36	44	11	6	3	80	9	2942
2008	Supervisor	43	45	6	5	2	87	7	859
2008	Non-supervisor	38	42	10	7	3	80	10	2682

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	34	25	14	7	1	54	21	877
2017	Non-supervisor	45	35	13	5	2	1	80	7	2702
2014	Supervisor	23	35	22	12	6	1	58	19	852
2014	Non-supervisor	41	37	15	4	2	0	78	6	2721
2011	Supervisor	21	37	21	13	8	0	58	21	988
2011	Non-supervisor	41	38	15	3	2	1	79	6	2939
2008	Supervisor	15	36	24	15	10	0	52	24	860
2008	Non-supervisor	32	39	18	7	3	0	71	10	2685

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	25	39	16	6	0	1	22	38	872
2017	Non-supervisor	9	20	35	20	11	1	4	33	30	2689
2014	Supervisor	9	29	39	16	5	0	1	21	39	851
2014	Non-supervisor	8	25	37	18	8	1	3	27	34	2718
2011	Supervisor	13	32	35	16	4	0	1	20	45	988
2011	Non-supervisor	9	24	34	21	9	1	3	31	34	2939
2008	Supervisor	10	34	37	15	3	0	0	19	44	858
2008	Non-supervisor	10	26	34	19	8	1	2	28	37	2679

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	17	29	29	14	2	3	45	25	871
2017	Non-supervisor	8	14	23	26	20	4	5	51	23	2684
2014	Supervisor	6	19	28	31	14	1	2	46	25	851
2014	Non-supervisor	6	15	27	28	16	3	4	48	23	2713
2011	Supervisor	9	18	32	26	10	2	2	38	28	990
2011	Non-supervisor	7	14	26	28	17	3	4	49	23	2932
2008	Supervisor	10	25	29	25	9	1	1	35	35	857
2008	Non-supervisor	8	19	28	25	14	3	3	42	29	2674

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	29	30	15	6	1	1	21	48	873
2017	Non-supervisor	15	21	28	17	11	2	5	31	39	2686
2014	Supervisor	23	29	29	13	5	0	1	18	53	850
2014	Non-supervisor	19	24	27	15	9	2	3	25	46	2713
2011	Supervisor	25	28	28	12	5	1	1	18	54	992
2011	Non-supervisor	16	23	27	17	11	2	4	30	41	2933
2008	Supervisor	24	29	30	11	4	0	1	16	54	858
2008	Non-supervisor	15	24	30	16	9	2	3	27	42	2674

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	22	36	24	5	0	1	30	33	868
2017	Non-supervisor	8	12	29	28	19	2	3	49	21	2682
2014	Supervisor	11	22	40	20	6	0	0	27	34	850
2014	Non-supervisor	6	16	34	27	13	2	2	42	23	2710
2011	Supervisor	11	22	40	20	5	0	1	25	34	989
2011	Non-supervisor	7	14	31	29	14	1	3	46	22	2929
2008	Supervisor	13	27	39	17	3	0	0	20	41	856
2008	Non-supervisor	7	17	32	28	12	1	2	41	26	2672

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	29	33	12	5	0	2	18	49	873
2017	Non-supervisor	12	18	25	21	17	2	5	40	32	2687
2014	Supervisor	21	30	30	13	6	0	0	19	50	849
2014	Non-supervisor	13	22	30	18	11	2	4	31	37	2714
2011	Supervisor	23	30	31	11	3	0	1	15	54	991
2011	Non-supervisor	11	21	30	20	12	1	5	34	34	2934
2008	Supervisor	20	30	32	11	4	1	1	16	52	857
2008	Non-supervisor	12	21	29	21	12	1	4	35	35	2670

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	21	28	26	11	1	2	38	33	873
2017	Non-supervisor	11	14	23	22	21	4	6	48	27	2689
2014	Supervisor	6	12	28	35	15	1	2	52	19	850
2014	Non-supervisor	6	12	23	28	21	3	6	55	20	2710
2011	Supervisor	6	16	33	29	13	1	3	43	23	989
2011	Non-supervisor	6	13	24	26	21	4	7	52	21	2924
2008	Supervisor	13	21	32	22	10	1	2	32	35	858
2008	Non-supervisor	10	18	22	25	16	3	5	45	31	2675

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	24	39	15	5	1	1	20	39	873
2017	Non-supervisor	12	17	31	19	13	4	4	35	32	2688
2014	Supervisor	18	26	34	14	6	1	1	21	44	850
2014	Non-supervisor	14	22	30	16	10	4	3	28	39	2716

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	18	5	5	2	0	1	88	7	876
2017	Non-supervisor	66	19	6	5	3	0	1	86	8	2701
2014	Supervisor	67	21	5	5	2	0	1	88	7	851
2014	Non-supervisor	64	20	7	4	3	1	2	86	7	2720
2011	Supervisor	63	20	6	6	3	0	1	84	10	985
2011	Non-supervisor	62	19	6	6	4	0	2	84	10	2943
2008	Supervisor	60	20	6	7	5	0	2	81	12	859
2008	Non-supervisor	57	20	7	6	5	0	4	80	12	2681

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	36	12	8	4	3	3	74	13	876
2017	Non-supervisor	28	29	14	9	7	6	6	66	19	2701
2014	Supervisor	37	35	12	7	5	2	2	75	12	851
2014	Non-supervisor	28	30	17	8	6	7	4	65	16	2717

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	33	5	5	3	0	86	9	873
2017	Non-supervisor	45	29	9	9	7	1	75	16	2699
2014	Supervisor	52	32	6	7	2	0	84	9	850
2014	Non-supervisor	42	30	9	10	7	1	74	17	2723

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	39	8	7	4	1	0	80	11	876
2017	Non-supervisor	36	36	12	8	5	2	1	73	14	2702
2014	Supervisor	38	43	8	8	2	0	0	82	10	850
2014	Non-supervisor	32	38	13	10	5	2	1	72	15	2720
2011	Supervisor	38	38	10	9	3	1	1	78	13	990
2011	Non-supervisor	32	36	12	11	5	2	1	71	17	2946
2008	Supervisor	37	45	9	6	3	1	1	82	9	857
2008	Non-supervisor	28	37	13	12	6	3	1	69	18	2681

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	33	9	7	5	2	0	79	12	876
2017	Non-supervisor	27	27	14	9	9	12	1	62	21	2701
2014	Supervisor	43	32	11	6	5	2	1	77	11	851
2014	Non-supervisor	26	27	14	12	9	10	2	60	23	2717
2011	Supervisor	45	26	12	9	6	3	1	73	15	987
2011	Non-supervisor	29	26	15	11	9	9	1	61	22	2943
2008	Supervisor	45	32	10	7	3	2	0	80	10	858
2008	Non-supervisor	26	28	14	12	10	9	1	60	24	2682

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	34	18	14	7	6	3	57	24	874
2017	Non-supervisor	13	18	19	13	10	23	4	43	32	2695
2014	Supervisor	16	35	19	17	8	4	1	54	26	851
2014	Non-supervisor	12	18	21	15	12	19	3	39	35	2717

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	37	7	5	1	0	87	6	872
2017	Non-supervisor	48	34	8	6	3	1	83	9	2698
2014	Supervisor	49	40	6	4	2	0	89	6	851
2014	Non-supervisor	43	39	9	6	3	0	83	9	2718

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	36	12	6	5	0	0	77	11	875
2017	Non-supervisor	42	35	12	7	4	0	1	77	11	2702
2014	Supervisor	37	40	10	9	4	0	0	77	13	852
2014	Non-supervisor	39	37	12	6	5	1	0	77	11	2723
2011	Supervisor	34	38	12	10	5	0	0	73	15	989
2011	Non-supervisor	37	37	12	8	5	0	0	74	13	2941
2008	Supervisor	29	39	12	11	7	0	1	69	19	859
2008	Non-supervisor	32	35	14	11	8	1	1	67	19	2682

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	29	10	5	3	1	1	82	8	876
2017	Non-supervisor	50	29	10	5	4	2	1	81	9	2698
2014	Supervisor	50	29	10	6	3	2	0	80	10	852
2014	Non-supervisor	46	31	12	5	4	2	1	79	9	2721
2011	Supervisor	43	32	10	8	4	2	0	77	12	987
2011	Non-supervisor	45	31	11	6	4	2	1	78	11	2943
2008	Supervisor	40	34	12	8	5	1	0	75	13	859
2008	Non-supervisor	38	32	12	7	7	3	1	73	14	2681

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	32	7	6	3	0	83	9	875
2017	Non-supervisor	47	31	10	7	4	1	79	11	2694
2014	Supervisor	47	35	7	7	3	0	82	10	851
2014	Non-supervisor	43	34	10	7	5	1	78	13	2720
2011	Supervisor	42	36	10	7	5	0	77	13	986
2011	Non-supervisor	41	34	11	9	5	1	75	14	2941
2008	Supervisor	38	37	11	9	5	1	75	14	859
2008	Non-supervisor	35	34	12	10	8	1	70	18	2680

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	14	3	3	1	0	1	94	3	875
2017	Non-supervisor	78	15	3	2	1	0	1	94	3	2696
2014	Supervisor	80	13	3	1	1	0	1	94	3	852
2014	Non-supervisor	77	14	3	1	1	1	2	94	3	2721
2011	Supervisor	77	13	4	3	2	0	1	91	5	987
2011	Non-supervisor	75	14	4	2	2	0	2	92	4	2939
2008	Supervisor	78	11	3	3	3	0	2	91	5	857
2008	Non-supervisor	77	11	3	3	2	0	3	91	5	2683

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	28	8	6	5	3	6	79	12	874
2017	Non-supervisor	53	22	7	5	4	4	4	82	10	2691
2014	Supervisor	49	25	9	5	5	3	5	80	11	852
2014	Non-supervisor	53	24	7	4	5	4	4	83	10	2722
2011	Supervisor	45	27	9	8	4	2	5	77	13	990
2011	Non-supervisor	50	26	9	6	5	2	3	80	11	2936

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	26	7	4	3	1	0	86	7	875
2017	Non-supervisor	57	26	7	5	5	1	1	84	9	2690

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	24	7	4	3	1	0	85	7	876
2017	Non-supervisor	58	24	8	4	4	1	0	84	9	2696

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	24	10	5	4	81	9	874
2017	Non-supervisor	53	27	9	5	5	81	10	2694
2014	Supervisor	52	31	8	5	4	83	9	851
2014	Non-supervisor	51	29	9	6	4	80	11	2722

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	36	13	9	4	3	7	71	14	876
2014	Supervisor	30	35	14	7	5	3	6	71	13	851

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	33	16	8	7	3	0	68	16	876
2017	Non-supervisor	29	31	16	7	7	10	0	67	16	2698
2014	Supervisor	31	39	13	7	5	4	0	74	12	850
2014	Non-supervisor	25	33	16	8	6	11	0	66	16	2716
2011	Supervisor	27	33	19	11	5	5	0	63	17	990
2011	Non-supervisor	21	30	21	9	7	11	1	58	18	2946

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	35	17	10	7	1	66	17	874
2017	Non-supervisor	26	31	20	10	9	3	59	20	2698
2014	Supervisor	29	39	15	11	5	1	69	16	850
2014	Non-supervisor	22	34	19	13	8	4	58	22	2716
2011	Supervisor	19	35	20	13	11	2	56	24	989
2011	Non-supervisor	19	32	22	13	11	4	53	25	2930
2008	Supervisor	19	39	18	14	9	1	59	23	859
2008	Non-supervisor	19	33	19	14	11	3	54	26	2678

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	36	21	15	8	2	56	23	874
2017	Non-supervisor	19	28	20	14	10	8	52	26	2694
2014	Supervisor	19	40	17	15	7	2	60	23	850
2014	Non-supervisor	15	30	22	16	9	7	49	27	2714
2011	Supervisor	12	33	21	20	10	3	47	31	989
2011	Non-supervisor	12	31	23	17	9	8	47	29	2944
2008	Supervisor	8	37	20	22	9	3	47	32	859
2008	Non-supervisor	10	30	23	18	11	8	44	32	2679

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	34	16	13	10	3	59	24	876
2017	Non-supervisor	22	28	18	13	13	7	53	28	2695
2014	Supervisor	28	34	15	12	8	3	63	21	850
2014	Non-supervisor	18	29	19	14	12	8	51	28	2717
2011	Supervisor	14	29	18	18	14	6	47	34	989
2011	Non-supervisor	14	26	21	16	13	10	44	33	2940
2008	Supervisor	12	32	20	17	13	5	47	32	859
2008	Non-supervisor	12	27	20	15	15	11	44	33	2680

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	39	16	16	9	1	58	25	873
2017	Non-supervisor	20	31	18	15	11	4	54	27	2695
2014	Supervisor	18	43	15	16	7	1	62	23	849
2014	Non-supervisor	15	36	20	15	10	4	53	27	2716
2011	Supervisor	11	36	19	20	11	2	49	32	988
2011	Non-supervisor	14	33	20	18	12	3	49	31	2942
2008	Supervisor	11	38	18	23	9	1	50	31	857
2008	Non-supervisor	15	34	17	19	12	3	50	32	2682

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	44	15	9	3	0	73	12	875
2017	Non-supervisor	29	43	15	8	4	2	73	12	2699
2014	Supervisor	27	45	17	9	2	1	72	11	850
2014	Non-supervisor	24	43	18	9	4	2	69	13	2719
2011	Supervisor	20	43	18	14	5	1	63	19	987
2011	Non-supervisor	24	40	18	10	4	2	66	15	2938

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	43	9	4	1	1	0	86	5	873
2017	Non-supervisor	38	41	12	4	2	3	0	82	6	2696
2014	Supervisor	42	41	11	3	1	2	0	85	4	849
2014	Non-supervisor	36	42	12	4	2	5	0	82	6	2716
2011	Supervisor	40	38	13	4	2	3	0	81	6	990
2011	Non-supervisor	34	39	15	4	2	6	1	78	7	2938

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	40	10	6	2	1	1	81	8	873
2017	Non-supervisor	29	34	13	10	7	5	1	68	18	2698
2014	Supervisor	41	40	9	6	2	2	0	82	9	850
2014	Non-supervisor	31	37	13	8	5	4	1	72	13	2714
2011	Supervisor	36	33	14	9	4	3	1	72	14	988
2011	Non-supervisor	28	32	15	11	6	6	2	65	19	2940
2008	Supervisor	33	36	13	11	4	3	1	71	16	859
2008	Non-supervisor	24	32	15	13	8	6	2	61	23	2680

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	36	18	8	5	3	1	68	13	874
2017	Non-supervisor	19	30	22	13	7	8	1	54	22	2697
2014	Supervisor	32	38	16	9	3	2	0	72	12	850
2014	Non-supervisor	20	31	24	11	6	7	2	55	18	2716
2011	Supervisor	17	33	23	12	9	4	1	53	23	987
2011	Non-supervisor	10	28	25	15	10	9	3	43	28	2936

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	22	21	13	13	8	6	46	30	875
2017	Non-supervisor	16	20	18	13	15	14	4	44	34	2697
2014	Supervisor	17	22	18	14	12	9	7	47	32	850
2014	Non-supervisor	13	21	19	15	16	13	2	40	37	2715
2011	Supervisor	13	19	19	17	13	12	8	39	37	989
2011	Non-supervisor	12	19	20	14	15	17	3	39	36	2945

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	28	7	5	3	0	1	85	8	876
2017	Non-supervisor	55	23	9	5	2	2	3	82	8	2695
2014	Supervisor	55	28	8	6	2	0	1	84	8	848
2014	Non-supervisor	54	27	9	4	2	1	3	84	7	2715

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	23	4	2	1	1	1	93	2	876
2017	Non-supervisor	65	23	5	2	1	2	2	91	3	2699
2014	Supervisor	69	23	4	2	0	1	1	94	2	849
2014	Non-supervisor	65	24	6	2	0	2	2	92	2	2714
2011	Supervisor	67	22	6	1	1	1	2	92	2	988
2011	Non-supervisor	64	21	7	2	1	2	2	89	3	2940
2008	Supervisor	66	22	6	1	1	1	2	92	2	859
2008	Non-supervisor	62	22	7	3	1	2	3	88	4	2685

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	38	14	9	5	1	0	72	14	875
2017	Non-supervisor	27	33	16	11	9	3	1	63	21	2694
2014	Supervisor	29	41	13	11	4	1	0	71	15	849
2014	Non-supervisor	22	33	18	14	10	3	1	57	25	2713
2011	Supervisor	27	37	16	12	6	1	0	65	19	989
2011	Non-supervisor	24	34	16	13	11	2	0	59	24	2943
2008	Supervisor	22	42	18	12	5	1	0	65	17	857
2008	Non-supervisor	20	36	18	13	10	2	0	58	24	2681

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	32	12	13	12	2	2	62	25	872
2017	Non-supervisor	20	25	16	16	19	3	3	47	37	2698
2014	Supervisor	23	29	15	16	12	1	3	55	30	848
2014	Non-supervisor	14	22	17	18	25	3	2	38	45	2715
2011	Supervisor	17	30	17	15	18	1	3	49	34	989
2011	Non-supervisor	13	23	17	18	25	2	2	38	45	2937
2008	Supervisor	18	32	17	17	13	1	2	51	31	859
2008	Non-supervisor	15	27	15	18	20	2	1	44	40	2681

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	41	18	7	4	2	0	70	12	872
2017	Non-supervisor	20	34	21	11	8	5	1	58	20	2697

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	39	12	2	1	2	0	85	4	875
2017	Non-supervisor	39	33	15	4	3	5	1	77	7	2698
2014	Supervisor	49	36	9	2	1	2	0	88	3	846
2014	Non-supervisor	42	34	13	3	2	6	1	81	5	2712

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	40	11	4	1	2	84	5	875
2017	Non-supervisor	38	40	12	5	3	3	80	8	2696
2014	Supervisor	47	39	8	3	1	1	88	4	847
2014	Non-supervisor	39	38	12	5	2	3	80	8	2713
2011	Supervisor	34	38	16	5	3	3	75	9	989
2011	Non-supervisor	32	37	16	6	4	5	72	11	2942

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	36	7	5	1	0	87	6	875
2017	Non-supervisor	47	36	8	5	4	1	83	9	2695
2014	Supervisor	54	34	8	3	1	0	89	4	846
2014	Non-supervisor	46	36	10	5	3	1	82	7	2713
2011	Supervisor	39	41	12	5	3	0	80	8	982
2011	Non-supervisor	40	37	13	6	3	1	78	9	2936
2008	Supervisor	36	43	10	6	4	0	79	11	859
2008	Non-supervisor	34	40	13	7	5	1	75	12	2676

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	32	15	6	3	1	76	9	873
2017	Non-supervisor	38	32	16	7	6	1	70	13	2691
2014	Supervisor	39	37	14	6	3	0	76	9	847
2014	Non-supervisor	32	37	16	9	6	1	69	14	2715
2011	Supervisor	31	35	19	8	5	1	67	13	988
2011	Non-supervisor	30	35	20	9	5	1	66	14	2938

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	35	13	6	3	0	78	9	873
2017	Non-supervisor	36	35	15	8	5	0	72	13	2697
2014	Supervisor	37	39	14	7	3	0	77	10	847
2014	Non-supervisor	32	38	16	9	5	1	70	14	2713
2011	Supervisor	31	39	16	9	5	0	70	14	988
2011	Non-supervisor	28	39	18	10	5	0	68	14	2935
2008	Supervisor	31	41	15	10	4	0	72	14	859
2008	Non-supervisor	28	40	15	10	6	1	69	16	2682

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	25	19	9	5	3	0	65	15	876
2017	Non-supervisor	31	26	19	11	9	4	1	59	21	2696
2014	Supervisor	36	27	18	10	5	3	0	66	15	846
2014	Non-supervisor	28	26	20	12	9	4	1	57	22	2714
2011	Supervisor	30	27	20	10	8	4	0	60	19	990
2011	Non-supervisor	29	26	19	11	9	5	1	58	22	2933
2008	Supervisor	29	30	18	12	7	3	1	61	20	857
2008	Non-supervisor	26	28	18	13	10	5	1	57	24	2681

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	32	37	32	876
2017	Non-supervisor	27	38	35	2701
2014	Supervisor	28	37	35	847
2014	Non-supervisor	27	40	34	2715
2011	Supervisor	34	37	29	991
2011	Non-supervisor	26	41	33	2946

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	19	26	41	5	0	8	279
2017	Non-supervisor	14	22	39	6	11	8	716
2014	Supervisor	23	28	36	7	9999	5	244
2014	Non-supervisor	18	23	38	9	9999	12	734
2011	Supervisor	24	24	40	7	9999	5	342
2011	Non-supervisor	17	24	41	8	9999	10	767

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	13	87	874
2017	Non-supervisor	17	83	2701
2014	Supervisor	13	87	844
2014	Non-supervisor	15	85	2705

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	115
2017	Non-supervisor	42	476
2014	Supervisor	30	107
2014	Non-supervisor	46	413

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	70	115
2017	Non-supervisor	73	476
2014	Supervisor	63	107
2014	Non-supervisor	69	413

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	115
2017	Non-supervisor	2	476
2014	Supervisor	26	107
2014	Non-supervisor	2	413

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	115
2014	Non-supervisor	0	413

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	476
2014	Non-supervisor	4	413

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	115
2017	Non-supervisor	8	476
2014	Non-supervisor	5	413

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	115
2017	Non-supervisor	3	476
2014	Non-supervisor	3	413

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	115
2017	Non-supervisor	39	476
2014	Supervisor	45	107
2014	Non-supervisor	35	413

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	115
2017	Non-supervisor	44	476
2014	Supervisor	38	107
2014	Non-supervisor	43	413

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	115
2017	Non-supervisor	43	476
2014	Supervisor	41	107
2014	Non-supervisor	44	413

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	115
2017	Non-supervisor	44	476
2014	Supervisor	35	107
2014	Non-supervisor	42	413

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	115
2017	Non-supervisor	30	476
2014	Supervisor	31	107
2014	Non-supervisor	26	413

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	115
2017	Non-supervisor	55	476
2014	Supervisor	53	107
2014	Non-supervisor	57	413

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	115
2017	Non-supervisor	30	476
2014	Supervisor	32	107
2014	Non-supervisor	35	413

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	476
2014	Non-supervisor	6	413

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	115
2017	Non-supervisor	12	476
2014	Supervisor	13	107
2014	Non-supervisor	10	413

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	115
2017	Non-supervisor	50	476
2014	Supervisor	41	107
2014	Non-supervisor	46	413

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	115
2017	Non-supervisor	26	476
2014	Supervisor	30	107
2014	Non-supervisor	25	413

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	115
2017	Non-supervisor	13	476
2014	Supervisor	15	107
2014	Non-supervisor	16	413

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	115
2017	Non-supervisor	50	475
2014	Supervisor	55	107
2014	Non-supervisor	51	414

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	115
2017	Non-supervisor	23	475
2014	Supervisor	40	107
2014	Non-supervisor	24	414

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	115
2017	Non-supervisor	9	475
2014	Supervisor	22	107
2014	Non-supervisor	7	414

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	115
2017	Non-supervisor	19	475
2014	Supervisor	9	107
2014	Non-supervisor	21	414

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	115
2017	Non-supervisor	11	475
2014	Supervisor	19	107
2014	Non-supervisor	10	414

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	475
2014	Non-supervisor	5	414

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	115
2017	Non-supervisor	13	475
2014	Supervisor	13	107
2014	Non-supervisor	13	414

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	115
2017	Non-supervisor	12	475
2014	Supervisor	11	107
2014	Non-supervisor	11	414

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	115
2017	Non-supervisor	27	475
2014	Supervisor	24	107
2014	Non-supervisor	28	414

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	113
2017	Non-supervisor	13	449
2014	Supervisor	12	104
2014	Non-supervisor	13	394

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	113
2017	Non-supervisor	19	449
2014	Supervisor	12	104
2014	Non-supervisor	15	394

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	113
2017	Non-supervisor	12	449
2014	Supervisor	7	104
2014	Non-supervisor	12	394

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	113
2017	Non-supervisor	5	449
2014	Supervisor	8	104
2014	Non-supervisor	10	394

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	113
2017	Non-supervisor	9	449
2014	Supervisor	7	104
2014	Non-supervisor	9	394

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	113
2017	Non-supervisor	11	449
2014	Supervisor	10	104
2014	Non-supervisor	7	394

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	113
2017	Non-supervisor	14	449
2014	Supervisor	12	104
2014	Non-supervisor	11	394

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	113
2017	Non-supervisor	14	449
2014	Supervisor	6	104
2014	Non-supervisor	11	394

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	113
2017	Non-supervisor	13	449
2014	Supervisor	13	104
2014	Non-supervisor	13	394

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	27	113
2017	Non-supervisor	27	449
2014	Supervisor	21	104
2014	Non-supervisor	25	394

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	113
2017	Non-supervisor	11	449
2014	Supervisor	8	104
2014	Non-supervisor	10	394

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	113
2017	Non-supervisor	46	449
2014	Supervisor	46	104
2014	Non-supervisor	46	394

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	449
2014	Non-supervisor	2	394

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	53	113
2017	Non-supervisor	55	449
2014	Supervisor	53	104
2014	Non-supervisor	54	394

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	113

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	113
2017	Non-supervisor	12	449
2014	Supervisor	16	104
2014	Non-supervisor	11	394

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	87	13	115
2017	Non-supervisor	89	11	476

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	20	16	6	5	24	7	60	16	876
2017	Non-supervisor	13	14	17	5	7	34	10	49	21	2703
2014	Supervisor	23	19	19	4	3	25	6	62	11	847
2014	Non-supervisor	14	15	18	5	5	34	9	50	17	2712

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	31	18	7	4	7	1	69	12	876
2017	Non-supervisor	25	28	18	6	5	16	2	65	13	2700
2014	Supervisor	34	34	16	4	2	9	0	75	7	847
2014	Non-supervisor	25	29	19	5	4	16	1	66	11	2710
2011	Supervisor	28	36	21	5	3	7	0	69	9	986
2011	Non-supervisor	27	32	18	5	4	13	0	68	10	2939

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	40	7	3	0	1	16	87	4	877
2017	Non-supervisor	24	48	12	7	3	3	3	77	10	2700
2014	Supervisor	32	44	7	3	1	0	13	87	5	846
2014	Non-supervisor	23	53	13	5	1	2	2	79	7	2711
2011	Supervisor	30	45	6	3	1	0	14	88	5	987
2011	Non-supervisor	22	54	12	6	2	1	1	79	9	2934
2008	Supervisor	29	42	7	4	1	1	15	86	6	859
2008	Non-supervisor	25	50	12	7	3	1	2	78	10	2685

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	18	21	6	4	25	15	50	16	874
2017	Non-supervisor	10	19	21	7	5	29	10	47	19	2700
2014	Supervisor	10	19	24	4	3	24	16	48	12	847
2014	Non-supervisor	8	19	23	6	5	28	9	44	19	2710
2011	Supervisor	8	21	25	6	4	24	12	46	15	985
2011	Non-supervisor	8	20	25	8	5	27	7	42	20	2935

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	27	9	2	1	4	16	85	4	877
2017	Non-supervisor	40	30	11	3	2	11	3	81	6	2699
2014	Supervisor	40	28	9	4	1	5	13	83	6	847
2014	Non-supervisor	37	34	12	3	2	10	2	81	5	2712
2011	Supervisor	36	27	12	4	2	6	14	78	7	987
2011	Non-supervisor	38	32	12	3	2	10	2	81	6	2938
2008	Supervisor	33	32	10	4	1	5	15	81	6	859
2008	Non-supervisor	34	37	12	3	2	11	2	80	6	2684

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	29	10	5	2	6	15	79	8	876
2017	Non-supervisor	29	29	13	5	5	14	4	71	13	2699
2014	Supervisor	36	29	10	5	1	6	12	79	8	843
2014	Non-supervisor	28	32	16	5	3	15	2	72	9	2710
2011	Supervisor	30	28	13	5	3	9	13	74	10	983
2011	Non-supervisor	30	32	15	5	3	14	2	73	9	2926
2008	Supervisor	33	27	12	7	3	4	14	73	12	860
2008	Non-supervisor	29	34	14	7	4	9	2	72	12	2681

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	6	94	877
2017	Non-supervisor	8	92	2698
2014	Supervisor	4	96	845
2014	Non-supervisor	7	93	2702

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	49
2017	Non-supervisor	36	225
2014	Supervisor	32	34
2014	Non-supervisor	34	180

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	96	49
2017	Non-supervisor	79	225
2014	Supervisor	80	34
2014	Non-supervisor	90	180

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	225
2014	Supervisor	15	34

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	49
2014	Supervisor	34
2014	Non-supervisor	180

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	225
2014	Non-supervisor	6	180

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	225
2014	Non-supervisor	7	180

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	49
2017	Non-supervisor	7	225
2014	Non-supervisor	6	180

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	48
2017	Non-supervisor	26	223
2014	Non-supervisor	11	180

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	48
2017	Non-supervisor	26	223
2014	Supervisor	15	34
2014	Non-supervisor	17	180

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	223
2014	Non-supervisor	9	180

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	223
2014	Supervisor	0	34
2014	Non-supervisor	3	180

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	45	48
2017	Non-supervisor	33	223
2014	Supervisor	42	34
2014	Non-supervisor	35	180

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	48
2017	Non-supervisor	26	223
2014	Supervisor	26	34
2014	Non-supervisor	21	180

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	223
2014	Non-supervisor	3	180

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	48
2017	Non-supervisor	3	223

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	223
2014	Non-supervisor	7	180

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	48
2017	Non-supervisor	14	223
2014	Supervisor	17	34
2014	Non-supervisor	16	180

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	48

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	223
2014	Non-supervisor	15	180

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	48
2017	Non-supervisor	2	223
2014	Supervisor	0	34

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	23	48
2017	Non-supervisor	17	223
2014	Supervisor	14	34
2014	Non-supervisor	32	180

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	37	48
2017	Non-supervisor	31	225
2014	Supervisor	30	34
2014	Non-supervisor	25	179

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	48
2017	Non-supervisor	13	225
2014	Supervisor	18	34
2014	Non-supervisor	11	179

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	225
2014	Non-supervisor	7	179

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	19	225
2014	Non-supervisor	21	179

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	225
2014	Supervisor	15	34
2014	Non-supervisor	5	179

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	225
2014	Non-supervisor	6	179

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	225
2014	Non-supervisor	6	179

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	48
2017	Non-supervisor	8	225
2014	Non-supervisor	11	179

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	48
2017	Non-supervisor	49	225
2014	Supervisor	52	34
2014	Non-supervisor	50	179

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	213
2014	Non-supervisor	6	168

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	47
2017	Non-supervisor	12	213
2014	Non-supervisor	14	168

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	47
2017	Non-supervisor	4	213
2014	Non-supervisor	4	168

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	47
2017	Non-supervisor	4	213
2014	Non-supervisor	3	168

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	47
2017	Non-supervisor	3	213
2014	Supervisor	0	33
2014	Non-supervisor	3	168

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	213
2014	Non-supervisor	4	168

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	47
2017	Non-supervisor	9	213
2014	Non-supervisor	6	168

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	213
2014	Non-supervisor	10	168

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	213
2014	Non-supervisor	12	168

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	47
2017	Non-supervisor	29	213
2014	Supervisor	27	33
2014	Non-supervisor	29	168

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	213
2014	Supervisor	18	33
2014	Non-supervisor	10	168

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	47
2017	Non-supervisor	50	213
2014	Supervisor	42	33
2014	Non-supervisor	50	168

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	47
2014	Non-supervisor	3	168

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	47
2017	Non-supervisor	57	213
2014	Supervisor	66	33
2014	Non-supervisor	67	168

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	47

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	47
2017	Non-supervisor	12	213
2014	Supervisor	15	33
2014	Non-supervisor	12	168

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	94	6	49
2017	Non-supervisor	92	8	225

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	17	19	3	1	31	8	63	6	877
2017	Non-supervisor	14	14	17	2	3	40	10	55	12	2698
2014	Supervisor	22	16	16	2	1	35	8	67	5	847
2014	Non-supervisor	14	14	19	2	2	40	9	54	9	2706

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	33	15	3	1	11	2	78	5	873
2017	Non-supervisor	29	27	17	3	3	18	3	71	7	2695
2014	Supervisor	37	30	16	2	1	13	1	78	3	847
2014	Non-supervisor	27	28	18	2	2	21	2	71	6	2705
2011	Supervisor	33	34	18	2	2	10	0	75	5	987
2011	Non-supervisor	31	31	17	4	2	15	0	73	7	2935

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	22	21	15	17	0	2	47	32	875
2017	Non-supervisor	23	23	20	14	16	0	2	48	31	2692

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	23	30	23	16	0	1	31	39	874
2017	Non-supervisor	22	29	26	13	8	0	2	52	21	2699

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	29	30	17	11	0	1	41	28	873
2017	Non-supervisor	28	31	20	10	7	0	3	61	18	2689

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	24	29	20	17	0	1	33	37	877
2017	Non-supervisor	28	25	20	14	10	1	3	55	25	2697

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	30	22	11	7	0	4	58	20	876
2017	Non-supervisor	48	22	11	4	3	1	10	79	8	2700

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	32	25	14	9	0	0	52	23	872
2017	Non-supervisor	35	28	18	10	6	0	1	65	17	2692

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	35	22	11	5	0	1	62	16	874
2017	Non-supervisor	29	30	21	10	6	1	2	62	17	2691

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	32	28	16	7	0	1	49	23	873
2017	Non-supervisor	26	31	20	12	7	0	3	59	20	2690

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	33	23	12	6	0	1	59	18	875
2017	Non-supervisor	31	30	19	10	7	0	3	63	18	2693

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	33	21	13	6	1	1	59	19	870
2017	Non-supervisor	34	32	18	8	5	1	3	68	13	2687

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	20	12	4	2	0	1	81	7	875
2017	Non-supervisor	57	21	11	5	3	0	3	80	8	2696

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	11	5	3	2	0	2	90	5	877
2017	Non-supervisor	70	11	5	4	4	1	4	86	8	2698

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	30	10	2	1	0	1	86	3	874
2017	Non-supervisor	58	23	8	4	2	0	3	85	6	2696

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	19	10	6	4	0	1	80	10	875
2017	Non-supervisor	58	18	9	7	5	1	3	79	12	2693

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	34	14	6	2	0	1	77	9	876
2017	Non-supervisor	57	6	2	1	0	1	33	95	2	2689

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	24	6	2	1	0	2	91	3	870
2017	Non-supervisor	66	17	7	2	1	1	8	90	3	2686

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	78	15	4	1	0	0	2	95	1	875
2017	Non-supervisor	66	15	6	3	3	1	5	87	7	2698

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	27	11	3	1	0	1	85	4	873
2017	Non-supervisor	49	27	14	4	2	0	4	79	7	2691

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	26	40	22	7	0	0	32	28	876
2017	Non-supervisor	15	35	33	12	5	0	0	50	17	2696

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	26	40	19	7	0	0	26	34	877
2017	Non-supervisor	7	16	36	26	14	0	1	40	24	2693

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	42	13	4	2	2	0	80	7	876
2017	Non-supervisor	26	41	16	7	5	5	0	71	12	2693

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	40	17	10	7	1	0	65	17	874
2017	Non-supervisor	22	39	17	11	9	3	0	62	20	2692

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	13	87	876
2017	Non-supervisor	17	83	2697
2014	Supervisor	10	90	847
2014	Non-supervisor	14	86	2698

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	74	26	117
2017	Non-supervisor	81	19	462
2014	Supervisor	83	17	83
2014	Non-supervisor	81	19	374

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	33	6	5	0	0	90	5	87
2017	Non-supervisor	52	34	6	5	3	0	86	8	372
2014	Supervisor	68	25	6	1	0	0	93	1	69
2014	Non-supervisor	55	29	7	7	2	1	84	9	300

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	26	18	11	11	3	1	31	69	876
2017	Non-supervisor	30	23	19	12	11	4	1	32	68	2700

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	584
2017	Non-supervisor	21	1758

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	584
2017	Non-supervisor	39	1758

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	584
2017	Non-supervisor	17	1758

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	55	584
2017	Non-supervisor	34	1758

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	584
2017	Non-supervisor	8	1758

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	584
2017	Non-supervisor	43	1758

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	7	47	20	9	4	15	576
2017	Non-supervisor	5	50	20	9	4	11	1721

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	19	16	17	24	2	9	35	47	581
2017	Non-supervisor	13	23	16	16	21	2	9	40	42	1767

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	8	11	18	52	2	7	10	77	582
2017	Non-supervisor	3	10	13	17	46	3	7	15	70	1764

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me