2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	46	4	7	3	86	10	654
2017	Non-visible minority	40	44	4	9	3	84	12	2883
2014	Visible minority	38	42	8	8	3	81	11	561
2014	Non-visible minority	36	45	6	10	3	81	13	2947
2011	Visible minority	40	46	5	6	2	87	8	601
2011	Non-visible minority	41	43	5	8	3	84	11	3286
2008	Visible minority	38	47	5	7	2	86	10	466
2008	Non-visible minority	43	42	5	8	2	85	10	3048

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	23	3	2	2	1	1	93	4	654
2017	Non-visible minority	68	22	4	3	1	1	0	91	5	2875
2014	Visible minority	68	23	5	2	2	1	0	91	4	562
2014	Non-visible minority	66	23	6	3	1	1	1	90	4	2945
2011	Visible minority	74	19	3	2	1	0	0	94	3	601
2011	Non-visible minority	70	20	4	3	1	1	1	91	5	3282
2008	Visible minority	68	22	3	3	2	1	1	92	5	465
2008	Non-visible minority	68	22	5	3	1	0	1	91	5	3046

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	66	22	4	5	2	0	88	8	653
2017	Non-visible minority	60	22	6	8	3	1	83	11	2878
2014	Visible minority	64	21	6	5	3	1	87	8	562
2014	Non-visible minority	54	25	8	8	4	1	80	12	2948
2011	Visible minority	69	18	3	6	3	0	88	9	601
2011	Non-visible minority	58	21	6	10	4	1	79	15	3283
2008	Visible minority	66	19	5	7	3	0	85	10	465
2008	Non-visible minority	56	21	7	10	4	1	79	15	3050

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	33	9	6	7	79	12	655
2017	Non-visible minority	46	33	6	9	5	79	14	2880
2014	Visible minority	47	33	8	8	5	80	12	562
2014	Non-visible minority	47	34	6	8	4	81	12	2941
2011	Visible minority	46	36	8	6	3	82	10	598
2011	Non-visible minority	47	36	7	7	3	83	10	3267

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	39	12	12	6	0	70	17	655
2017	Non-visible minority	34	39	11	10	5	0	73	16	2881
2014	Visible minority	31	38	13	12	5	0	70	17	562
2014	Non-visible minority	34	39	11	10	5	1	74	15	2946
2011	Visible minority	31	43	10	10	4	1	75	15	599
2011	Non-visible minority	32	41	13	8	4	1	74	12	3284
2008	Visible minority	27	43	12	10	6	1	71	16	465
2008	Non-visible minority	31	43	13	9	3	1	75	13	3045

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	40	16	7	5	72	12	654
2017	Non-visible minority	39	40	11	6	4	79	10	2879
2014	Visible minority	35	40	13	7	5	75	12	562
2014	Non-visible minority	37	40	12	7	4	77	11	2946
2011	Visible minority	42	36	11	7	3	78	10	600
2011	Non-visible minority	41	37	12	6	4	78	10	3277
2008	Visible minority	34	41	13	7	5	76	12	465
2008	Non-visible minority	36	42	12	7	4	77	11	3046

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	40	10	6	4	79	11	652
2017	Non-visible minority	46	38	8	5	3	84	8	2877
2014	Visible minority	39	40	9	7	4	79	12	560
2014	Non-visible minority	44	37	9	6	3	81	10	2941
2011	Visible minority	43	39	8	7	3	82	10	601
2011	Non-visible minority	45	38	8	5	3	83	8	3279
2008	Visible minority	38	43	6	6	6	81	12	465
2008	Non-visible minority	43	41	8	5	3	84	8	3051

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	39	9	6	3	0	0	82	9	649
2017	Non-visible minority	53	33	7	4	2	1	0	87	6	2873
2014	Visible minority	42	40	10	5	3	1	1	83	8	561
2014	Non-visible minority	51	34	8	4	2	0	0	86	6	2943

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	30	10	7	6	0	77	13	652
2017	Non-visible minority	48	31	9	7	5	0	79	11	2879
2014	Visible minority	40	38	10	7	4	0	78	11	561
2014	Non-visible minority	44	32	10	8	5	0	77	13	2946
2011	Visible minority	44	36	11	5	3	0	80	9	602
2011	Non-visible minority	45	35	9	6	3	1	81	10	3284

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	19	14	12	12	3	15	54	29	653
2017	Non-visible minority	28	22	11	11	11	2	15	59	27	2878
2014	Visible minority	22	19	14	11	16	4	14	50	33	561
2014	Non-visible minority	25	21	12	12	15	2	14	55	31	2946
2011	Visible minority	22	20	16	10	15	3	13	50	31	601
2011	Non-visible minority	27	20	11	12	15	2	13	56	31	3286
2008	Visible minority	29	19	11	11	15	4	11	57	30	465
2008	Non-visible minority	32	23	9	11	13	2	10	62	27	3049

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	45	13	8	6	72	15	652
2017	Non-visible minority	33	43	12	8	4	76	12	2881
2014	Visible minority	27	45	12	10	6	72	15	561
2014	Non-visible minority	29	44	13	9	5	73	14	2947
2011	Visible minority	31	44	14	6	5	74	12	603
2011	Non-visible minority	32	40	14	8	5	72	14	3279
2008	Visible minority	32	41	13	9	4	73	14	462
2008	Non-visible minority	31	43	12	9	5	74	14	3037

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	41	12	10	11	1	1	67	21	653
2017	Non-visible minority	29	36	16	12	7	0	0	65	19	2877
2014	Visible minority	22	32	17	17	11	1	0	55	28	559
2014	Non-visible minority	24	37	17	13	8	0	0	62	21	2945
2011	Visible minority	22	38	18	12	9	1	0	60	22	601
2011	Non-visible minority	23	39	17	13	8	0	0	62	21	3283

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	40	12	8	6	0	0	74	14	651
2017	Non-visible minority	32	41	13	10	4	0	0	73	14	2879

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	40	9	5	4	0	82	9	653
2017	Non-visible minority	42	39	10	6	2	0	82	8	2871
2014	Visible minority	38	43	10	5	1	1	83	7	561
2014	Non-visible minority	38	42	11	5	3	1	80	9	2948
2011	Visible minority	44	40	9	5	1	1	84	7	603
2011	Non-visible minority	36	43	12	6	3	1	79	9	3281
2008	Visible minority	42	39	10	4	2	2	83	7	464
2008	Non-visible minority	39	39	11	6	4	0	79	9	3049

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	40	12	9	10	0	0	68	19	654
2017	Non-visible minority	32	36	14	10	7	0	0	68	18	2877

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	37	12	3	3	82	5	650
2017	Non-visible minority	48	35	11	4	2	84	6	2874
2014	Visible minority	55	33	9	2	2	88	4	560
2014	Non-visible minority	54	32	9	3	2	86	5	2944
2011	Visible minority	54	33	9	3	1	87	4	601
2011	Non-visible minority	53	35	8	3	1	87	4	3288

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	36	15	11	8	1	1	66	19	652
2017	Non-visible minority	32	38	13	11	6	0	0	70	16	2869
2014	Visible minority	22	38	17	13	8	1	1	62	21	561
2014	Non-visible minority	24	42	13	13	8	0	0	66	20	2948
2011	Visible minority	28	40	16	11	5	1	1	68	16	603
2011	Non-visible minority	30	39	14	10	6	0	0	70	16	3283

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	34	14	12	9	0	65	21	651
2017	Non-visible minority	34	35	15	9	7	0	69	16	2871
2014	Visible minority	28	32	18	12	8	1	61	20	561
2014	Non-visible minority	28	36	15	13	8	0	65	21	2946

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	37	15	8	6	0	0	70	14	653
2017	Non-visible minority	35	37	14	8	5	0	1	73	13	2873
2014	Visible minority	28	37	17	11	5	1	1	66	17	561
2014	Non-visible minority	29	40	15	10	5	0	0	70	15	2945
2011	Visible minority	36	39	15	6	3	1	0	76	9	602
2011	Non-visible minority	35	42	13	6	3	1	1	77	9	3280

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	40	13	6	4	0	78	10	653
2017	Non-visible minority	40	39	11	7	3	0	79	10	2874
2014	Visible minority	36	41	11	8	3	1	78	11	562
2014	Non-visible minority	37	41	12	6	4	0	78	10	2947
2011	Visible minority	38	42	10	6	2	0	81	9	602
2011	Non-visible minority	38	43	10	6	3	0	81	9	3285
2008	Visible minority	38	42	9	7	3	0	80	11	465
2008	Non-visible minority	39	43	9	6	3	0	82	9	3048

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	35	15	4	2	0	78	6	654
2017	Non-visible minority	38	35	16	8	3	1	73	11	2882
2014	Visible minority	37	40	17	3	2	0	77	5	560
2014	Non-visible minority	37	36	17	7	3	0	73	10	2948
2011	Visible minority	36	40	16	5	3	0	76	8	603
2011	Non-visible minority	36	37	17	6	4	1	73	10	3278
2008	Visible minority	25	43	21	6	4	0	69	10	466
2008	Non-visible minority	28	38	20	9	5	0	66	14	3051

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	19	34	20	11	2	3	33	31	648
2017	Non-visible minority	9	22	36	19	10	1	3	30	33	2871
2014	Visible minority	9	22	37	20	7	2	4	28	33	560
2014	Non-visible minority	8	26	38	18	7	1	2	26	35	2945
2011	Visible minority	11	24	30	23	7	1	4	32	37	602
2011	Non-visible minority	10	26	35	19	7	1	2	27	37	3279
2008	Visible minority	10	24	36	20	6	1	3	27	36	463
2008	Non-visible minority	10	29	34	18	7	1	2	25	40	3048

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	9	12	21	28	19	5	6	52	24	645
2017	Non-visible minority	7	15	26	26	19	3	4	49	24	2868
2014	Visible minority	6	17	26	26	16	3	6	46	25	560
2014	Non-visible minority	6	16	27	29	16	3	3	48	23	2940
2011	Visible minority	8	14	27	25	16	3	7	45	25	602
2011	Non-visible minority	7	15	28	28	15	3	3	46	24	3275
2008	Visible minority	7	16	29	25	13	4	6	42	26	461
2008	Non-visible minority	9	21	28	25	13	2	2	40	31	3043

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	16	29	17	14	3	5	34	34	648
2017	Non-visible minority	16	24	28	17	9	2	4	27	43	2869
2014	Visible minority	16	20	28	18	9	4	6	29	40	561
2014	Non-visible minority	21	26	27	14	8	2	2	22	49	2938
2011	Visible minority	17	20	26	19	9	4	6	31	40	600
2011	Non-visible minority	19	25	27	15	9	2	3	26	45	3280
2008	Visible minority	15	23	31	16	7	4	4	25	41	461
2008	Non-visible minority	18	26	30	15	8	1	2	24	45	3045

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	10	28	25	20	2	4	49	21	646
2017	Non-visible minority	8	16	31	27	15	1	2	43	25	2863
2014	Visible minority	8	15	29	29	13	3	4	45	25	559
2014	Non-visible minority	7	18	36	25	11	1	1	37	26	2937
2011	Visible minority	8	13	28	28	15	2	6	47	23	598
2011	Non-visible minority	8	17	35	27	12	1	2	39	25	3274
2008	Visible minority	7	14	34	29	11	2	3	42	23	459
2008	Non-visible minority	9	21	33	25	10	1	2	35	30	3043

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	16	28	19	17	2	5	39	31	647
2017	Non-visible minority	14	22	27	18	14	1	4	34	38	2871
2014	Visible minority	13	19	29	20	13	2	5	35	34	560
2014	Non-visible minority	15	24	31	16	10	1	3	27	41	2938
2011	Visible minority	11	21	27	21	12	1	6	36	35	599
2011	Non-visible minority	15	24	31	18	9	1	3	28	40	3279
2008	Visible minority	12	22	27	21	12	1	4	35	36	462
2008	Non-visible minority	14	24	30	18	10	1	3	29	40	3038

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	11	22	22	21	5	8	50	24	651
2017	Non-visible minority	11	16	24	23	18	3	4	44	29	2869
2014	Visible minority	4	10	24	27	19	5	11	55	17	557
2014	Non-visible minority	6	13	24	31	20	2	4	54	20	2940
2011	Visible minority	5	10	25	25	18	6	10	52	19	596
2011	Non-visible minority	6	14	26	27	19	2	6	50	21	3272
2008	Visible minority	8	15	24	26	16	5	6	46	26	462
2008	Non-visible minority	11	19	25	24	14	2	4	41	33	3045

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	13	29	21	15	5	5	40	29	649
2017	Non-visible minority	13	20	34	17	11	3	3	29	35	2870
2014	Visible minority	11	19	29	18	12	6	6	33	34	561
2014	Non-visible minority	16	23	32	15	9	2	2	25	41	2940

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	18	6	4	2	0	1	87	7	654
2017	Non-visible minority	66	19	5	5	2	0	1	87	8	2880
2014	Visible minority	69	19	5	5	1	1	1	89	6	562
2014	Non-visible minority	64	20	7	4	3	0	2	86	7	2944
2011	Visible minority	68	19	4	4	3	0	1	89	7	602
2011	Non-visible minority	62	20	6	7	4	0	2	83	11	3281
2008	Visible minority	62	21	5	5	2	0	4	87	8	464
2008	Non-visible minority	57	19	7	7	6	0	4	80	13	3048

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	28	12	10	7	8	6	66	20	655
2017	Non-visible minority	30	32	14	9	6	5	5	68	16	2879
2014	Visible minority	28	33	14	6	7	7	4	69	14	560
2014	Non-visible minority	30	31	16	8	6	5	4	68	15	2943

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	28	9	9	7	1	0	74	17	652
2017	Non-visible minority	48	30	8	8	5	1	0	79	13	2877
2014	Visible minority	42	30	10	8	8	1	1	74	16	562
2014	Non-visible minority	45	31	8	9	5	1	0	77	15	2946

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	37	11	10	5	3	0	73	15	655
2017	Non-visible minority	38	36	11	8	5	1	1	76	13	2880
2014	Visible minority	31	39	11	9	6	3	1	73	15	560
2014	Non-visible minority	34	39	12	10	4	1	1	75	13	2945
2011	Visible minority	35	34	14	9	4	3	1	72	14	602
2011	Non-visible minority	33	37	11	11	5	2	1	72	16	3287
2008	Visible minority	28	39	12	7	7	6	1	73	14	465
2008	Non-visible minority	31	39	12	11	5	2	1	72	16	3045

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	27	13	9	10	15	1	62	22	653
2017	Non-visible minority	32	29	13	9	7	9	1	68	18	2881
2014	Visible minority	26	26	13	10	11	13	2	61	25	560
2014	Non-visible minority	31	29	14	10	7	7	1	66	19	2943
2011	Visible minority	31	26	16	9	7	9	1	63	19	602
2011	Non-visible minority	33	26	14	10	8	7	1	64	21	3280
2008	Visible minority	27	27	16	9	10	10	1	60	21	465
2008	Non-visible minority	31	30	12	10	8	7	1	66	20	3047

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	19	17	11	9	25	5	47	28	650
2017	Non-visible minority	14	23	19	14	10	17	3	47	30	2876
2014	Visible minority	14	19	21	11	10	22	3	44	28	559
2014	Non-visible minority	12	23	20	17	11	14	3	43	33	2944

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	33	10	7	4	1	79	11	653
2017	Non-visible minority	49	35	7	6	2	0	85	8	2874
2014	Visible minority	44	36	10	6	3	1	81	9	560
2014	Non-visible minority	45	40	8	5	2	0	85	8	2944

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	35	10	6	5	0	0	79	11	654
2017	Non-visible minority	41	35	12	7	4	0	0	77	11	2880
2014	Visible minority	40	36	10	6	7	1	0	76	13	562
2014	Non-visible minority	39	38	11	7	4	1	0	77	11	2948
2011	Visible minority	40	36	12	7	4	0	1	77	11	602
2011	Non-visible minority	36	37	12	9	5	0	0	73	14	3282
2008	Visible minority	33	38	12	8	7	1	2	73	15	465
2008	Non-visible minority	31	36	14	11	8	1	1	67	19	3048

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	30	9	4	6	1	1	80	10	652
2017	Non-visible minority	51	28	10	5	3	2	1	81	9	2879
2014	Visible minority	43	29	14	4	6	4	1	76	10	560
2014	Non-visible minority	48	31	10	5	3	2	0	80	9	2948
2011	Visible minority	44	32	11	6	5	2	1	78	11	603
2011	Non-visible minority	44	32	11	7	4	2	0	78	11	3281
2008	Visible minority	33	37	12	7	7	4	1	73	14	464
2008	Non-visible minority	39	32	12	8	6	2	1	73	14	3048

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	48	31	9	7	5	0	0	79	11	653
2017	Non-visible minority	48	31	9	7	4	1	0	80	11	2873
2014	Visible minority	42	32	10	6	7	1	1	76	14	561
2014	Non-visible minority	45	34	9	7	4	0	0	80	12	2945
2011	Visible minority	42	34	10	9	4	1	1	77	13	601
2011	Non-visible minority	41	35	11	8	5	1	0	76	14	3280
2008	Visible minority	34	35	13	9	7	1	1	71	16	464
2008	Non-visible minority	36	35	11	10	7	1	0	71	17	3047

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	75	17	4	1	1	0	1	93	2	651
2017	Non-visible minority	79	14	3	2	1	0	1	94	3	2878
2014	Visible minority	75	15	4	2	1	1	2	94	3	562
2014	Non-visible minority	78	13	3	1	2	0	2	94	3	2946
2011	Visible minority	74	17	4	2	1	0	1	93	3	601
2011	Non-visible minority	76	13	4	3	2	0	2	91	5	3279
2008	Visible minority	76	13	3	2	1	0	3	93	4	464
2008	Non-visible minority	78	11	3	3	3	0	3	91	6	3048

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	24	7	4	5	5	4	83	10	653
2017	Non-visible minority	51	24	7	5	4	3	5	81	11	2871
2014	Visible minority	49	25	8	4	6	5	3	80	11	561
2014	Non-visible minority	52	24	7	4	5	3	4	82	10	2948
2011	Visible minority	45	30	10	5	5	2	2	79	11	600
2011	Non-visible minority	49	25	8	6	5	2	3	79	12	3280

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	27	7	4	5	1	1	83	10	652
2017	Non-visible minority	58	26	7	5	4	1	0	84	9	2873

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	24	9	4	5	2	0	81	10	654
2017	Non-visible minority	60	24	7	4	4	1	0	85	8	2877

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	27	9	5	5	1	81	10	652
2017	Non-visible minority	54	26	9	5	5	0	81	10	2875
2014	Visible minority	49	30	9	5	7	1	79	12	561
2014	Non-visible minority	51	30	9	6	4	0	81	10	2947

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	35	10	12	9	3	7	66	23	81
2017	Non-visible minority	29	36	14	8	4	3	7	71	13	789
2014	Visible minority	31	30	25	3	6	2	3	65	9	69
2014	Non-visible minority	30	35	13	8	5	4	6	72	14	768

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	29	15	7	10	9	1	65	19	655
2017	Non-visible minority	30	33	16	8	6	7	0	68	15	2876
2014	Visible minority	24	32	16	8	6	13	1	65	16	559
2014	Non-visible minority	27	35	15	8	5	9	0	69	15	2947
2011	Visible minority	24	29	20	7	7	13	1	61	16	604
2011	Non-visible minority	23	31	20	10	7	9	1	60	18	3285

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	28	20	9	12	3	1	59	21	653
2017	Non-visible minority	27	33	19	11	8	2	0	62	19	2876
2014	Visible minority	23	34	17	12	7	6	0	60	21	560
2014	Non-visible minority	24	35	18	12	7	2	0	61	20	2946
2011	Visible minority	21	32	21	12	10	4	0	56	22	603
2011	Non-visible minority	18	33	21	14	11	3	0	53	25	3268
2008	Visible minority	19	35	19	11	12	4	1	56	24	465
2008	Non-visible minority	19	35	19	15	10	2	0	55	26	3046

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	26	19	11	12	10	1	53	26	653
2017	Non-visible minority	19	31	21	15	9	5	0	53	25	2873
2014	Visible minority	17	33	18	14	9	8	1	55	25	560
2014	Non-visible minority	16	33	21	16	8	5	0	52	26	2944
2011	Visible minority	17	31	20	15	9	7	1	53	26	601
2011	Non-visible minority	11	32	23	19	9	6	0	46	30	3285
2008	Visible minority	13	29	22	15	11	11	0	47	28	463
2008	Non-visible minority	9	32	22	19	11	6	0	44	32	3049

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	27	15	10	14	8	1	56	27	653
2017	Non-visible minority	22	30	18	13	12	5	0	55	27	2875
2014	Visible minority	20	29	19	12	11	9	0	54	25	560
2014	Non-visible minority	21	30	18	14	11	6	0	54	26	2947
2011	Visible minority	16	27	21	11	13	12	0	49	27	602
2011	Non-visible minority	14	27	20	17	13	9	0	45	34	3279
2008	Visible minority	13	28	19	13	14	14	0	47	31	464
2008	Non-visible minority	12	28	21	16	14	9	0	44	33	3049

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	29	17	11	14	5	1	55	26	653
2017	Non-visible minority	19	34	18	16	10	3	0	55	27	2871
2014	Visible minority	17	36	18	13	11	5	0	56	25	560
2014	Non-visible minority	16	38	19	16	9	3	0	55	26	2945
2011	Visible minority	16	36	20	15	10	3	0	54	26	603
2011	Non-visible minority	13	34	19	19	12	3	0	48	32	3280
2008	Visible minority	16	32	18	18	10	5	0	51	30	464
2008	Non-visible minority	13	36	17	20	11	2	0	50	32	3048

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	43	11	8	6	2	1	75	14	653
2017	Non-visible minority	29	43	16	8	3	1	0	73	11	2878
2014	Visible minority	27	42	16	9	4	2	0	71	13	561
2014	Non-visible minority	25	44	18	9	3	2	0	70	12	2948
2011	Visible minority	28	39	15	11	4	3	0	69	16	600
2011	Non-visible minority	22	41	18	11	5	2	0	65	16	3279

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	39	12	5	2	4	1	80	7	653
2017	Non-visible minority	39	42	11	3	1	3	0	83	5	2873
2014	Visible minority	39	40	11	3	2	4	0	83	5	560
2014	Non-visible minority	37	42	12	4	2	4	0	82	6	2946
2011	Visible minority	38	37	13	3	2	6	0	81	6	603
2011	Non-visible minority	35	39	14	4	2	5	1	78	7	3279

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	33	14	8	7	8	2	69	16	655
2017	Non-visible minority	33	36	12	9	5	3	1	72	15	2873
2014	Visible minority	31	38	15	6	4	5	1	74	11	560
2014	Non-visible minority	34	38	12	8	4	3	1	75	12	2945
2011	Visible minority	29	33	14	10	5	7	2	68	16	603
2011	Non-visible minority	31	32	15	10	6	5	1	67	17	3279
2008	Visible minority	24	31	16	11	10	6	2	60	23	465
2008	Non-visible minority	27	33	14	12	7	5	2	64	21	3047

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	29	23	11	9	9	2	52	22	653
2017	Non-visible minority	22	32	20	12	6	6	1	58	20	2875
2014	Visible minority	22	31	23	10	5	7	2	58	17	559
2014	Non-visible minority	23	33	22	11	5	5	1	60	17	2948
2011	Visible minority	13	29	22	13	10	9	3	48	26	604
2011	Non-visible minority	12	29	25	14	10	8	2	45	27	3272

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	20	15	11	20	14	5	43	38	653
2017	Non-visible minority	17	21	19	13	13	13	4	45	32	2876
2014	Visible minority	14	20	18	15	16	14	4	42	37	560
2014	Non-visible minority	14	22	19	15	15	12	4	42	35	2948
2011	Visible minority	14	20	21	11	14	17	3	42	31	604
2011	Non-visible minority	12	19	19	15	14	16	4	39	37	3282

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	23	10	4	2	1	3	83	7	653
2017	Non-visible minority	55	24	8	6	3	2	2	83	9	2876
2014	Visible minority	56	26	8	4	1	2	3	85	6	559
2014	Non-visible minority	54	27	9	5	2	1	2	84	7	2947

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	65	23	5	1	1	2	3	92	3	655
2017	Non-visible minority	66	23	5	2	1	2	2	92	3	2878
2014	Visible minority	67	25	4	1	0	1	2	94	1	560
2014	Non-visible minority	66	23	5	2	0	2	1	92	2	2947
2011	Visible minority	66	21	5	2	1	2	3	92	3	600
2011	Non-visible minority	65	21	7	2	1	2	2	90	3	3281
2008	Visible minority	61	21	8	2	1	4	3	89	3	465
2008	Non-visible minority	63	22	7	2	1	2	3	89	4	3051

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	32	16	11	10	4	1	61	22	653
2017	Non-visible minority	29	35	15	10	7	3	0	66	18	2873
2014	Visible minority	21	31	17	13	13	4	0	55	27	559
2014	Non-visible minority	25	36	16	13	8	2	0	62	21	2946
2011	Visible minority	24	32	15	14	12	3	0	58	26	602
2011	Non-visible minority	25	35	16	13	9	1	0	61	22	3284
2008	Visible minority	18	37	20	12	10	3	0	57	23	466
2008	Non-visible minority	21	38	18	13	9	2	0	60	22	3044

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	27	15	14	19	3	3	50	35	654
2017	Non-visible minority	22	26	15	16	16	2	2	51	34	2874
2014	Visible minority	15	22	17	17	25	4	1	39	44	559
2014	Non-visible minority	17	24	16	17	21	2	2	43	40	2948
2011	Visible minority	14	24	18	15	26	1	1	39	42	600
2011	Non-visible minority	14	25	16	18	23	2	2	41	42	3278
2008	Visible minority	16	27	18	16	18	4	1	45	36	465
2008	Non-visible minority	16	29	15	19	19	1	2	46	38	3048

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	31	22	10	9	7	0	55	21	654
2017	Non-visible minority	23	37	20	10	6	3	1	62	17	2872

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	32	16	5	7	5	1	70	13	655
2017	Non-visible minority	42	36	13	3	2	4	1	81	5	2875
2014	Visible minority	36	35	15	6	4	4	0	74	10	559
2014	Non-visible minority	45	34	12	2	1	5	0	84	4	2946

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	38	12	5	6	4	77	11	653
2017	Non-visible minority	40	40	11	4	2	2	82	6	2876
2014	Visible minority	36	39	13	6	4	3	77	10	560
2014	Non-visible minority	42	38	11	4	2	3	83	6	2947
2011	Visible minority	30	38	16	8	5	4	70	13	602
2011	Non-visible minority	33	37	16	5	4	4	74	10	3282

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	46	35	9	3	5	1	82	9	653
2017	Non-visible minority	48	36	8	5	3	0	85	8	2874
2014	Visible minority	44	37	12	3	3	1	82	6	561
2014	Non-visible minority	49	35	9	4	2	0	84	7	2944
2011	Visible minority	41	38	14	3	3	1	80	6	602
2011	Non-visible minority	40	38	12	6	3	1	78	10	3270
2008	Visible minority	31	42	14	6	5	2	75	11	465
2008	Non-visible minority	35	41	12	7	5	0	76	11	3044

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	31	16	6	6	1	72	12	652
2017	Non-visible minority	39	32	16	7	5	0	72	12	2868
2014	Visible minority	36	32	19	6	5	2	69	11	561
2014	Non-visible minority	33	38	15	8	5	1	72	14	2948
2011	Visible minority	32	38	17	6	5	1	71	11	600
2011	Non-visible minority	30	35	20	9	5	1	65	14	3279

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	35	15	6	6	1	72	12	652
2017	Non-visible minority	38	35	15	8	5	0	73	12	2875
2014	Visible minority	32	38	16	7	5	1	71	12	560
2014	Non-visible minority	33	38	15	9	5	0	72	13	2947
2011	Visible minority	32	39	18	7	4	0	71	11	600
2011	Non-visible minority	29	39	17	10	5	0	68	15	3276
2008	Visible minority	28	38	19	9	6	1	66	15	465
2008	Non-visible minority	29	41	15	10	5	0	70	15	3050

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	26	18	11	9	5	0	60	21	652
2017	Non-visible minority	33	25	19	11	8	4	1	61	19	2877
2014	Visible minority	29	26	20	12	9	5	0	57	22	561
2014	Non-visible minority	31	26	19	11	8	4	1	60	20	2946
2011	Visible minority	30	28	15	11	11	5	1	61	23	599
2011	Non-visible minority	29	26	20	11	8	5	1	59	21	3277
2008	Visible minority	22	28	18	15	13	4	0	52	29	463
2008	Non-visible minority	27	29	18	12	8	5	1	59	22	3050

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	29	34	36	655
2017	Non-visible minority	28	39	34	2879
2014	Visible minority	25	35	40	562
2014	Non-visible minority	28	40	33	2947
2011	Visible minority	26	38	36	604
2011	Non-visible minority	29	40	31	3284

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	4	24	46	4	15	8	185
2017	Non-visible minority	18	23	38	6	7	8	798
2014	Visible minority	8	23	52	6	9999	11	146
2014	Non-visible minority	21	25	35	9	9999	10	818
2011	Visible minority	7	27	51	8	9999	7	156
2011	Non-visible minority	21	23	39	8	9999	9	943

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	19	81	655
2017	Non-visible minority	16	84	2877
2014	Visible minority	14	86	560
2014	Non-visible minority	15	85	2941

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	131
2017	Non-visible minority	39	450
2014	Visible minority	46	77
2014	Non-visible minority	42	435

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	72	131
2017	Non-visible minority	72	450
2014	Visible minority	73	77
2014	Non-visible minority	67	435

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	131
2017	Non-visible minority	6	450
2014	Visible minority	8	77
2014	Non-visible minority	7	435

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	450
2014	Non-visible minority	0	435

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	4	131
2017	Non-visible minority	3	450
2014	Non-visible minority	3	435

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	131
2017	Non-visible minority	6	450
2014	Non-visible minority	6	435

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	131
2017	Non-visible minority	2	450
2014	Non-visible minority	2	435

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	131
2017	Non-visible minority	39	450
2014	Visible minority	43	77
2014	Non-visible minority	36	435

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	131
2017	Non-visible minority	45	450
2014	Visible minority	50	77
2014	Non-visible minority	40	435

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	131
2017	Non-visible minority	43	450
2014	Visible minority	53	77
2014	Non-visible minority	42	435

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	131
2017	Non-visible minority	46	450
2014	Visible minority	42	77
2014	Non-visible minority	41	435

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	131
2017	Non-visible minority	30	450
2014	Visible minority	32	77
2014	Non-visible minority	26	435

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	131
2017	Non-visible minority	53	450
2014	Visible minority	56	77
2014	Non-visible minority	56	435

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	131
2017	Non-visible minority	33	450
2014	Visible minority	27	77
2014	Non-visible minority	35	435

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	131
2017	Non-visible minority	1	450
2014	Non-visible minority	1	435

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	4	131
2017	Non-visible minority	9	450
2014	Visible minority	8	77
2014	Non-visible minority	6	435

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	131
2017	Non-visible minority	13	450
2014	Visible minority	13	77
2014	Non-visible minority	11	435

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	131
2017	Non-visible minority	50	450
2014	Visible minority	51	77
2014	Non-visible minority	44	435

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	131
2017	Non-visible minority	27	450
2014	Visible minority	25	77
2014	Non-visible minority	27	435

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	131
2017	Non-visible minority	12	450
2014	Visible minority	10	77
2014	Non-visible minority	17	435

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	131
2017	Non-visible minority	52	449
2014	Visible minority	47	78
2014	Non-visible minority	53	435

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	131
2017	Non-visible minority	25	449
2014	Visible minority	36	78
2014	Non-visible minority	26	435

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	131
2017	Non-visible minority	10	449
2014	Visible minority	11	78
2014	Non-visible minority	10	435

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	131
2017	Non-visible minority	18	449
2014	Visible minority	15	78
2014	Non-visible minority	19	435

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	131
2017	Non-visible minority	11	449
2014	Visible minority	14	78
2014	Non-visible minority	11	435

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	4	131
2017	Non-visible minority	5	449
2014	Non-visible minority	5	435

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	131
2017	Non-visible minority	11	449
2014	Visible minority	13	78
2014	Non-visible minority	13	435

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	131
2017	Non-visible minority	13	449
2014	Visible minority	10	78
2014	Non-visible minority	11	435

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	131
2017	Non-visible minority	27	449
2014	Visible minority	32	78
2014	Non-visible minority	26	435

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	126
2017	Non-visible minority	12	426
2014	Visible minority	7	77
2014	Non-visible minority	14	412

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	126
2017	Non-visible minority	19	426
2014	Visible minority	14	77
2014	Non-visible minority	15	412

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	126
2017	Non-visible minority	10	426
2014	Visible minority	11	77
2014	Non-visible minority	11	412

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	126
2017	Non-visible minority	6	426
2014	Visible minority	10	77
2014	Non-visible minority	9	412

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	126
2017	Non-visible minority	10	426
2014	Visible minority	14	77
2014	Non-visible minority	7	412

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	126
2017	Non-visible minority	13	426
2014	Visible minority	6	77
2014	Non-visible minority	8	412

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	126
2017	Non-visible minority	16	426
2014	Visible minority	13	77
2014	Non-visible minority	11	412

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	126
2017	Non-visible minority	10	426
2014	Visible minority	14	77
2014	Non-visible minority	9	412

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	126
2017	Non-visible minority	12	426
2014	Visible minority	18	77
2014	Non-visible minority	12	412

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	126
2017	Non-visible minority	25	426
2014	Visible minority	35	77
2014	Non-visible minority	23	412

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	126
2017	Non-visible minority	11	426
2014	Visible minority	13	77
2014	Non-visible minority	9	412

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	48	126
2017	Non-visible minority	45	426
2014	Visible minority	50	77
2014	Non-visible minority	45	412

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	1	426
2014	Non-visible minority	2	412

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	126
2017	Non-visible minority	55	426
2014	Visible minority	57	77
2014	Non-visible minority	54	412

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	126

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	126
2017	Non-visible minority	13	426
2014	Visible minority	6	77
2014	Non-visible minority	13	412

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	92	8	130
2017	Non-visible minority	88	12	451

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	15	16	5	8	30	11	51	21	655
2017	Non-visible minority	15	16	17	6	6	32	9	52	19	2881
2014	Visible minority	15	17	15	5	4	33	10	58	16	562
2014	Non-visible minority	16	15	19	5	4	32	8	53	15	2947

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	25	17	4	6	19	2	65	13	653
2017	Non-visible minority	27	30	18	6	4	13	2	67	12	2880
2014	Visible minority	24	31	16	4	4	19	1	70	10	561
2014	Non-visible minority	28	30	19	5	3	14	1	68	10	2947
2011	Visible minority	32	28	17	4	4	14	1	71	9	601
2011	Non-visible minority	27	34	19	6	3	11	0	68	10	3279

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	43	15	8	3	4	4	72	11	655
2017	Non-visible minority	27	46	10	6	2	2	7	80	8	2879
2014	Visible minority	23	50	14	7	2	2	2	76	10	561
2014	Non-visible minority	26	51	11	4	1	1	5	82	6	2947
2011	Visible minority	22	49	15	6	3	2	2	74	10	602
2011	Non-visible minority	25	53	10	5	1	1	5	82	7	3274
2008	Visible minority	21	48	14	6	4	3	3	74	11	464
2008	Non-visible minority	27	48	10	6	2	1	6	81	9	3053

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	20	20	6	5	27	10	51	18	654
2017	Non-visible minority	10	18	21	7	5	28	11	47	19	2877
2014	Visible minority	11	21	23	4	6	26	9	49	16	561
2014	Non-visible minority	8	19	23	6	4	28	11	45	17	2946
2011	Visible minority	11	24	26	7	5	20	6	48	17	601
2011	Non-visible minority	7	20	25	8	5	27	8	42	19	3274

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	29	13	2	3	11	4	78	7	653
2017	Non-visible minority	41	29	10	3	1	9	7	83	5	2880
2014	Visible minority	35	31	12	4	2	13	2	79	7	562
2014	Non-visible minority	39	33	11	3	1	8	5	83	5	2948
2011	Visible minority	36	32	13	3	3	11	3	78	7	602
2011	Non-visible minority	38	31	11	3	2	9	5	81	6	3278
2008	Visible minority	29	39	13	2	2	12	3	81	4	463
2008	Non-visible minority	34	35	11	4	2	9	5	80	7	3052

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	27	15	5	6	15	4	67	14	654
2017	Non-visible minority	31	30	12	5	4	12	7	75	11	2878
2014	Visible minority	26	30	15	5	3	19	2	71	10	562
2014	Non-visible minority	31	32	14	5	2	12	5	75	8	2942
2011	Visible minority	30	32	16	3	4	13	3	73	8	598
2011	Non-visible minority	29	31	14	5	3	12	5	73	10	3267
2008	Visible minority	27	36	12	5	4	12	3	74	11	465
2008	Non-visible minority	31	32	14	7	4	7	5	72	12	3050

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	12	88	654
2017	Non-visible minority	7	93	2879
2014	Visible minority	8	92	558
2014	Non-visible minority	6	94	2945

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	78
2017	Non-visible minority	31	191
2014	Visible minority	33	44
2014	Non-visible minority	34	165

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	80	78
2017	Non-visible minority	84	191
2014	Visible minority	84	44
2014	Non-visible minority	91	165

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	4	191
2014	Non-visible minority	3	165

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Non-visible minority	191
2014	Visible minority	44
2014	Non-visible minority	165

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	78
2017	Non-visible minority	9	191
2014	Non-visible minority	6	165

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	78
2017	Non-visible minority	5	191
2014	Non-visible minority	6	165

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	191
2014	Non-visible minority	5	165

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	64	78
2017	Non-visible minority	8	189
2014	Visible minority	38	44
2014	Non-visible minority	4	165

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	78
2017	Non-visible minority	14	189
2014	Visible minority	39	44
2014	Non-visible minority	10	165

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	78
2017	Non-visible minority	4	189
2014	Visible minority	29	44

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	78
2017	Non-visible minority	3	189

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	78
2017	Non-visible minority	37	189
2014	Visible minority	29	44
2014	Non-visible minority	39	165

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	78
2017	Non-visible minority	32	189
2014	Visible minority	21	44
2014	Non-visible minority	23	165

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	189
2014	Visible minority	0	44
2014	Non-visible minority	4	165

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	78
2017	Non-visible minority	6	189
2014	Non-visible minority	7	165

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	78
2017	Non-visible minority	17	189
2014	Non-visible minority	17	165

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	15	189
2014	Non-visible minority	17	165

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	78
2017	Non-visible minority	3	189
2014	Visible minority	0	44
2014	Non-visible minority	0	165

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	78
2017	Non-visible minority	22	189
2014	Visible minority	21	44
2014	Non-visible minority	32	165

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	26	78
2017	Non-visible minority	35	190
2014	Visible minority	16	44
2014	Non-visible minority	29	164

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	78
2017	Non-visible minority	16	190
2014	Non-visible minority	13	164

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	10	190
2014	Non-visible minority	7	164

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	78
2017	Non-visible minority	19	190
2014	Non-visible minority	21	164

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	5	190
2014	Non-visible minority	8	164

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	190
2014	Visible minority	0	44
2014	Non-visible minority	7	164

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	190
2014	Non-visible minority	8	164

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	78
2017	Non-visible minority	10	190
2014	Visible minority	11	44
2014	Non-visible minority	11	164

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	78
2017	Non-visible minority	45	190
2014	Visible minority	56	44
2014	Non-visible minority	49	164

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	6	178
2014	Non-visible minority	8	152

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	77
2017	Non-visible minority	11	178
2014	Non-visible minority	14	152

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	178
2014	Non-visible minority	5	152

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	178

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	77
2017	Non-visible minority	6	178
2014	Visible minority	0	44
2014	Non-visible minority	5	152

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	12	178
2014	Non-visible minority	7	152

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	77
2017	Non-visible minority	7	178
2014	Visible minority	18	44
2014	Non-visible minority	7	152

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	77
2017	Non-visible minority	9	178
2014	Visible minority	16	44
2014	Non-visible minority	11	152

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	77
2017	Non-visible minority	23	178
2014	Visible minority	25	44
2014	Non-visible minority	30	152

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	77
2017	Non-visible minority	9	178
2014	Visible minority	13	44
2014	Non-visible minority	11	152

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	57	77
2017	Non-visible minority	44	178
2014	Visible minority	50	44
2014	Non-visible minority	50	152

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	59	77
2017	Non-visible minority	58	178
2014	Visible minority	57	44
2014	Non-visible minority	70	152

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	77

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	77
2017	Non-visible minority	14	178
2014	Visible minority	11	44
2014	Non-visible minority	13	152

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	97	3	78
2017	Non-visible minority	90	10	191

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	14	18	4	4	36	9	55	14	654
2017	Non-visible minority	16	15	17	2	3	38	9	58	9	2877
2014	Visible minority	15	15	17	2	3	38	9	57	10	560
2014	Non-visible minority	16	15	18	2	2	39	9	58	7	2946

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	26	18	4	4	19	2	67	11	653
2017	Non-visible minority	31	29	16	3	2	16	2	74	6	2872
2014	Visible minority	27	26	17	3	3	23	2	70	7	560
2014	Non-visible minority	30	29	17	2	2	18	2	73	5	2945
2011	Visible minority	31	28	18	3	4	16	0	71	8	602
2011	Non-visible minority	31	33	17	3	2	14	0	74	6	3278

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	24	21	13	16	1	3	48	30	648
2017	Non-visible minority	24	23	20	15	16	0	2	48	32	2876

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	30	27	13	8	0	3	51	21	652
2017	Non-visible minority	19	27	27	16	10	0	1	46	26	2878

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	26	19	13	9	0	5	57	23	649
2017	Non-visible minority	23	31	24	12	8	0	2	56	20	2870

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	25	20	14	9	1	5	54	24	653
2017	Non-visible minority	23	24	23	15	12	1	2	48	28	2878

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	22	14	5	4	1	12	75	10	654
2017	Non-visible minority	43	24	14	6	4	1	8	74	11	2879

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	27	17	11	7	0	2	64	19	652
2017	Non-visible minority	31	30	20	11	7	0	1	61	18	2869

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	27	21	13	6	1	4	59	19	653
2017	Non-visible minority	29	33	21	10	5	1	2	63	16	2869

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	31	18	14	7	0	4	59	22	653
2017	Non-visible minority	23	32	23	13	7	0	2	56	20	2867

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	29	19	12	9	1	3	58	22	652
2017	Non-visible minority	30	31	20	10	6	0	2	63	17	2873

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	32	15	9	6	1	4	67	16	650
2017	Non-visible minority	32	33	20	9	5	1	2	66	14	2864

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	55	20	12	5	3	0	5	80	8	653
2017	Non-visible minority	58	21	11	5	3	0	2	81	8	2875

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	14	7	5	6	1	7	81	12	651
2017	Non-visible minority	75	11	5	4	3	1	3	88	6	2881

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	24	8	5	3	1	4	83	8	651
2017	Non-visible minority	58	25	9	3	2	0	2	86	5	2876

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	19	10	7	7	1	5	74	15	653
2017	Non-visible minority	61	18	9	7	4	0	2	81	10	2872

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	54	11	3	2	1	1	28	90	5	650
2017	Non-visible minority	54	13	5	2	1	0	24	89	4	2872

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	18	7	2	1	1	9	90	3	648
2017	Non-visible minority	66	18	7	2	1	0	6	90	3	2866

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	58	18	8	5	5	1	7	81	10	652
2017	Non-visible minority	72	15	5	3	2	0	4	90	5	2878

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	28	12	4	1	0	6	82	6	648
2017	Non-visible minority	51	27	13	4	2	0	2	80	6	2873

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	33	32	14	4	0	1	49	18	655
2017	Non-visible minority	12	33	35	15	5	0	0	45	20	2874

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	18	35	25	12	0	2	38	25	653
2017	Non-visible minority	7	19	37	24	12	0	0	36	26	2875

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	40	19	7	4	4	1	68	12	652
2017	Non-visible minority	30	41	14	6	4	4	0	75	10	2874

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	37	19	9	8	3	0	62	18	654
2017	Non-visible minority	22	39	17	11	8	2	0	63	19	2870

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	20	80	653
2017	Non-visible minority	15	85	2879
2014	Visible minority	13	87	559
2014	Non-visible minority	13	87	2942

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	72	28	137
2017	Non-visible minority	81	19	437
2014	Visible minority	81	19	73
2014	Non-visible minority	81	19	376

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	34	7	5	3	0	85	8	98
2017	Non-visible minority	54	34	5	5	2	0	88	7	356
2014	Visible minority	62	20	9	4	5	0	83	9	59
2014	Non-visible minority	56	29	7	6	1	1	86	7	303

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	23	20	13	12	4	2	28	72	655
2017	Non-visible minority	31	24	19	11	10	3	1	32	68	2879

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	22	443
2017	Non-visible minority	18	1869

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	443
2017	Non-visible minority	36	1869

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	443
2017	Non-visible minority	15	1869

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	443
2017	Non-visible minority	40	1869

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	443
2017	Non-visible minority	7	1869

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	443
2017	Non-visible minority	45	1869

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	5	56	16	10	4	10	430
2017	Non-visible minority	6	48	21	9	4	12	1843

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	25	18	13	20	3	9	44	37	443
2017	Non-visible minority	12	21	16	17	23	2	10	37	45	1875

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	3	13	17	15	42	4	6	18	63	441
2017	Non-visible minority	3	9	12	18	49	3	7	13	74	1875

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me