2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	35	4	6	3	87	9	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	44	5	8	4	83	12	789
2017	University certificate or diploma below the bachelor's level	43	37	5	12	2	80	14	161
2017	Bachelor's degree	39	47	4	8	2	86	10	1156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	47	5	10	3	82	13	1075
2014	Secondary or high school graduation certificate or equivalent or less	46	42	6	5	1	88	6	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	6	11	3	79	14	842
2014	University certificate or diploma below the bachelor's level	38	39	10	12	2	77	14	151
2014	Bachelor's degree	33	49	5	9	3	83	12	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	45	6	12	3	78	16	1051
2011	Secondary or high school graduation certificate or equivalent or less	49	38	4	6	2	87	8	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	42	5	7	2	86	9	971
2011	University certificate or diploma below the bachelor's level	42	39	7	11	2	80	13	179
2011	Bachelor's degree	42	44	5	7	2	86	9	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	47	5	10	3	81	14	1057
2008	Secondary or high school graduation certificate or equivalent or less	53	36	5	5	1	89	6	559
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	39	5	8	1	86	9	911
2008	University certificate or diploma below the bachelor's level	37	45	6	10	3	81	13	146
2008	Bachelor's degree	40	46	4	8	2	86	10	972
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	46	5	11	3	82	14	939

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	23	4	3	1	0	0	92	4	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	24	4	3	2	0	1	91	5	787
2017	University certificate or diploma below the bachelor's level	64	26	4	3	1	1	1	92	4	158
2017	Bachelor's degree	71	20	3	3	1	1	0	92	4	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	22	4	3	2	1	0	91	5	1075
2014	Secondary or high school graduation certificate or equivalent or less	64	27	5	2	1	1	0	93	2	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	25	7	4	1	1	1	88	5	842
2014	University certificate or diploma below the bachelor's level	53	27	11	3	3	1	1	82	7	151
2014	Bachelor's degree	70	20	4	2	1	1	1	92	4	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	22	6	3	2	0	1	90	4	1051
2011	Secondary or high school graduation certificate or equivalent or less	71	22	3	2	1	1	0	94	3	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	20	4	3	1	0	1	92	4	968
2011	University certificate or diploma below the bachelor's level	63	25	4	5	2	0	1	89	7	179
2011	Bachelor's degree	70	21	3	3	1	1	1	92	5	1142
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	18	5	3	2	1	1	90	5	1055
2008	Secondary or high school graduation certificate or equivalent or less	69	22	4	3	1	0	0	92	3	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	21	5	3	1	0	0	91	4	910
2008	University certificate or diploma below the bachelor's level	60	26	8	5	1	0	1	87	6	146
2008	Bachelor's degree	68	22	4	4	2	1	1	91	6	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	21	5	3	2	1	1	90	5	937

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	24	7	3	2	1	88	5	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	23	6	7	3	1	84	10	787
2017	University certificate or diploma below the bachelor's level	54	28	7	11	1	0	82	11	161
2017	Bachelor's degree	62	22	6	7	3	0	84	10	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	20	5	8	5	0	82	13	1075
2014	Secondary or high school graduation certificate or equivalent or less	49	32	8	9	2	0	81	11	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	26	8	7	3	1	83	9	843
2014	University certificate or diploma below the bachelor's level	45	24	12	12	5	2	71	17	151
2014	Bachelor's degree	57	24	6	8	3	2	83	11	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	21	7	7	5	1	80	13	1052
2011	Secondary or high school graduation certificate or equivalent or less	57	25	6	9	2	1	83	11	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	20	7	9	4	1	80	13	970
2011	University certificate or diploma below the bachelor's level	50	25	5	15	5	0	75	20	179
2011	Bachelor's degree	60	21	5	10	3	1	81	13	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	17	5	9	6	1	80	15	1057
2008	Secondary or high school graduation certificate or equivalent or less	58	26	6	6	3	0	84	9	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	21	6	9	4	1	81	13	911
2008	University certificate or diploma below the bachelor's level	50	22	7	16	4	0	73	20	146
2008	Bachelor's degree	55	22	7	11	4	1	77	15	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	17	6	11	5	1	78	16	937

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	30	6	7	5	83	12	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	34	8	8	3	81	12	787
2017	University certificate or diploma below the bachelor's level	45	33	9	8	6	78	14	161
2017	Bachelor's degree	47	31	7	8	6	79	14	1156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	7	10	6	77	16	1075
2014	Secondary or high school graduation certificate or equivalent or less	49	36	6	5	4	85	9	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	33	8	9	4	79	13	842
2014	University certificate or diploma below the bachelor's level	47	34	7	7	5	81	12	151
2014	Bachelor's degree	50	31	6	8	4	82	11	1078
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	6	10	5	79	15	1051
2011	Secondary or high school graduation certificate or equivalent or less	46	37	6	6	4	84	10	542
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	8	6	3	83	9	967
2011	University certificate or diploma below the bachelor's level	36	41	12	6	6	77	12	180
2011	Bachelor's degree	48	36	7	7	2	84	9	1136
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	8	8	4	81	11	1050

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	36	9	9	6	0	1	75	16	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	12	10	5	0	0	73	15	789
2017	University certificate or diploma below the bachelor's level	34	35	12	9	7	1	1	71	17	161
2017	Bachelor's degree	32	40	12	10	4	0	0	73	15	1156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	11	13	6	0	0	70	19	1074
2014	Secondary or high school graduation certificate or equivalent or less	37	40	9	9	5	0	0	77	13	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	13	10	5	0	0	72	15	843
2014	University certificate or diploma below the bachelor's level	32	37	14	12	5	0	1	69	17	151
2014	Bachelor's degree	36	39	10	10	4	0	1	75	15	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	41	13	11	5	0	0	71	17	1051
2011	Secondary or high school graduation certificate or equivalent or less	38	37	11	9	4	0	1	76	13	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	13	9	4	0	1	74	13	972
2011	University certificate or diploma below the bachelor's level	31	44	8	7	9	0	1	76	16	181
2011	Bachelor's degree	30	43	13	9	4	0	1	74	13	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	41	15	9	3	0	2	72	12	1055
2008	Secondary or high school graduation certificate or equivalent or less	33	43	12	7	3	0	1	77	10	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	43	11	9	3	0	1	76	13	909
2008	University certificate or diploma below the bachelor's level	28	43	14	10	4	0	1	72	14	146
2008	Bachelor's degree	31	41	14	9	4	0	1	73	13	969
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	45	13	10	4	0	2	73	14	938

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	37	15	5	6	0	73	12	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	13	5	4	0	78	9	788
2017	University certificate or diploma below the bachelor's level	42	31	14	8	4	1	73	12	161
2017	Bachelor's degree	36	42	12	7	3	0	78	11	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	10	6	4	0	81	10	1074
2014	Secondary or high school graduation certificate or equivalent or less	35	39	17	5	4	0	74	9	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	13	8	4	0	75	12	842
2014	University certificate or diploma below the bachelor's level	36	41	12	8	3	0	76	11	151
2014	Bachelor's degree	34	41	13	8	4	0	75	12	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	10	7	4	0	80	10	1052
2011	Secondary or high school graduation certificate or equivalent or less	41	36	13	3	4	1	79	7	545
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	14	6	4	0	75	10	970
2011	University certificate or diploma below the bachelor's level	40	31	17	6	6	0	71	12	178
2011	Bachelor's degree	39	38	11	7	4	0	77	11	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	10	7	3	0	81	9	1056
2008	Secondary or high school graduation certificate or equivalent or less	36	41	11	8	4	0	77	11	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	14	7	3	0	76	10	909
2008	University certificate or diploma below the bachelor's level	35	35	14	8	8	0	70	16	145
2008	Bachelor's degree	33	44	12	7	4	0	77	11	972
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	41	10	7	4	0	79	11	938

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	37	8	5	6	0	0	82	10	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	40	10	4	3	0	0	83	7	788
2017	University certificate or diploma below the bachelor's level	47	36	10	5	2	0	1	83	7	161
2017	Bachelor's degree	43	40	8	6	3	0	0	83	9	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	8	6	3	0	0	84	9	1072
2014	Secondary or high school graduation certificate or equivalent or less	42	38	11	5	3	0	0	81	8	399
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	10	7	3	0	0	80	10	842
2014	University certificate or diploma below the bachelor's level	39	38	11	9	3	0	0	77	12	151
2014	Bachelor's degree	40	40	9	6	4	0	0	81	10	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	37	7	7	3	0	0	83	10	1050
2011	Secondary or high school graduation certificate or equivalent or less	44	37	11	5	2	1	1	82	7	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	9	5	3	0	0	83	8	969
2011	University certificate or diploma below the bachelor's level	42	34	10	8	6	0	0	76	14	180
2011	Bachelor's degree	43	40	8	5	3	0	0	83	9	1142
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	6	6	2	0	0	85	8	1053
2008	Secondary or high school graduation certificate or equivalent or less	43	40	10	4	2	0	0	83	6	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	43	8	5	3	0	0	84	8	912
2008	University certificate or diploma below the bachelor's level	41	38	7	8	7	0	0	78	15	146
2008	Bachelor's degree	41	42	7	6	4	0	0	83	10	972
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40	6	5	4	0	0	85	8	939

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	36	5	3	3	0	1	88	7	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	35	7	4	2	0	0	87	6	786
2017	University certificate or diploma below the bachelor's level	46	38	7	6	2	0	1	84	8	160
2017	Bachelor's degree	52	33	9	4	1	1	1	86	5	1148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	32	7	5	3	1	0	84	8	1073
2014	Secondary or high school graduation certificate or equivalent or less	47	38	9	3	1	0	0	86	5	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	34	9	4	2	0	0	84	6	842
2014	University certificate or diploma below the bachelor's level	40	40	12	5	1	0	1	81	7	151
2014	Bachelor's degree	53	33	7	4	1	1	1	87	5	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	9	4	2	1	0	84	6	1051

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	28	11	3	6	0	1	80	9	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	11	7	5	1	0	77	12	789
2017	University certificate or diploma below the bachelor's level	45	32	11	5	7	0	0	76	12	161
2017	Bachelor's degree	52	29	8	7	4	1	0	82	10	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	9	8	6	0	0	78	13	1072
2014	Secondary or high school graduation certificate or equivalent or less	45	30	12	8	4	0	1	76	12	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	12	7	5	0	0	76	12	842
2014	University certificate or diploma below the bachelor's level	42	30	15	8	5	0	1	72	12	151
2014	Bachelor's degree	47	33	9	7	4	0	0	80	11	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	10	9	5	0	0	75	15	1051
2011	Secondary or high school graduation certificate or equivalent or less	47	34	10	5	3	1	1	82	8	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	32	11	7	3	0	1	79	10	972
2011	University certificate or diploma below the bachelor's level	42	38	10	5	3	1	1	81	9	180
2011	Bachelor's degree	44	36	9	6	3	0	1	82	10	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	9	6	3	0	0	81	10	1053

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	23	15	6	7	2	18	64	17	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	24	11	10	10	2	11	64	23	787
2017	University certificate or diploma below the bachelor's level	28	19	14	8	9	2	19	61	21	161
2017	Bachelor's degree	28	21	12	11	12	2	15	58	27	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	20	10	14	15	3	15	52	36	1074
2014	Secondary or high school graduation certificate or equivalent or less	32	19	11	8	10	3	18	63	23	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	25	14	12	12	2	8	58	26	842
2014	University certificate or diploma below the bachelor's level	30	21	14	8	10	1	16	62	22	151
2014	Bachelor's degree	25	21	11	12	14	3	15	55	31	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	17	11	13	20	3	17	44	42	1052
2011	Secondary or high school graduation certificate or equivalent or less	37	21	9	8	11	2	12	68	22	550
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	23	13	10	10	2	9	63	22	972
2011	University certificate or diploma below the bachelor's level	30	28	10	10	15	2	6	62	27	181
2011	Bachelor's degree	23	19	12	11	16	2	16	51	34	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	17	13	15	20	2	15	42	42	1056
2008	Secondary or high school graduation certificate or equivalent or less	39	25	9	6	9	2	11	73	17	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	25	8	10	11	1	8	68	23	912
2008	University certificate or diploma below the bachelor's level	38	25	6	13	12	0	5	66	27	146
2008	Bachelor's degree	31	21	11	11	14	2	10	59	29	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	20	10	15	18	3	13	48	40	937

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	44	13	6	6	0	0	76	12	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	43	14	8	4	0	0	73	12	788
2017	University certificate or diploma below the bachelor's level	33	43	10	9	5	0	1	77	14	160
2017	Bachelor's degree	30	43	13	10	4	0	0	73	13	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	44	9	8	5	0	0	77	14	1076
2014	Secondary or high school graduation certificate or equivalent or less	33	44	12	6	4	0	0	77	11	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	43	15	8	4	0	0	72	13	843
2014	University certificate or diploma below the bachelor's level	29	44	13	7	6	1	0	73	13	151
2014	Bachelor's degree	28	44	12	11	5	0	0	72	16	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	45	13	9	7	0	0	71	16	1052
2011	Secondary or high school graduation certificate or equivalent or less	39	37	14	5	5	1	0	76	10	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	13	8	5	0	0	74	13	972
2011	University certificate or diploma below the bachelor's level	34	37	14	8	7	0	0	71	15	180
2011	Bachelor's degree	30	41	16	8	5	0	0	71	13	1137
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	13	10	6	0	0	71	16	1054
2008	Secondary or high school graduation certificate or equivalent or less	37	39	12	8	5	0	0	76	12	559
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	13	7	5	0	0	74	13	904
2008	University certificate or diploma below the bachelor's level	30	40	14	12	5	0	0	70	16	143
2008	Bachelor's degree	30	43	12	10	5	0	0	73	14	969
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	47	10	9	6	0	0	75	15	938

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	38	14	8	8	0	1	70	16	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	20	11	7	0	0	62	18	786
2017	University certificate or diploma below the bachelor's level	31	36	12	13	8	0	0	67	21	161
2017	Bachelor's degree	28	40	15	11	6	0	0	68	18	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	37	14	12	9	0	0	64	21	1074
2014	Secondary or high school graduation certificate or equivalent or less	30	36	18	9	6	0	1	67	15	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	37	19	11	8	0	0	62	19	842
2014	University certificate or diploma below the bachelor's level	22	34	20	13	12	1	0	56	25	151
2014	Bachelor's degree	25	37	16	15	6	0	0	62	22	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	17	16	11	0	0	56	27	1050
2011	Secondary or high school graduation certificate or equivalent or less	27	39	14	11	8	1	0	67	19	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	18	12	9	0	0	61	20	972
2011	University certificate or diploma below the bachelor's level	28	35	14	14	9	0	0	63	23	181
2011	Bachelor's degree	23	39	17	12	8	1	0	62	20	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	40	17	14	9	0	0	60	23	1057

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	40	13	7	4	0	76	11	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	16	8	3	0	73	11	785
2017	University certificate or diploma below the bachelor's level	30	41	15	11	3	1	71	14	161
2017	Bachelor's degree	32	42	11	10	4	0	74	14	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	11	11	5	0	72	17	1074

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	42	9	3	3	1	0	84	6	372
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	12	5	3	1	0	80	8	784
2017	University certificate or diploma below the bachelor's level	40	39	12	4	4	0	1	80	8	160
2017	Bachelor's degree	42	41	9	6	2	0	0	83	8	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	9	6	3	0	0	82	10	1075
2014	Secondary or high school graduation certificate or equivalent or less	38	41	10	4	3	1	1	81	8	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	11	5	4	1	0	80	8	843
2014	University certificate or diploma below the bachelor's level	43	38	11	4	3	1	0	82	7	151
2014	Bachelor's degree	39	43	10	5	2	1	0	83	7	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	43	12	6	3	1	0	79	9	1052
2011	Secondary or high school graduation certificate or equivalent or less	41	41	10	4	2	2	0	83	6	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	41	12	6	2	1	0	80	8	971
2011	University certificate or diploma below the bachelor's level	37	47	8	4	3	0	0	84	8	181
2011	Bachelor's degree	37	44	11	5	2	0	0	82	7	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	12	7	4	0	0	77	11	1055
2008	Secondary or high school graduation certificate or equivalent or less	44	37	12	4	2	1	0	82	6	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	11	5	3	1	0	81	8	911
2008	University certificate or diploma below the bachelor's level	39	38	12	6	5	1	0	77	11	145
2008	Bachelor's degree	39	39	12	5	4	0	0	79	9	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	10	7	4	0	0	78	11	939

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	37	14	7	8	71	15	372
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	18	11	7	65	17	787
2017	University certificate or diploma below the bachelor's level	31	31	19	12	7	61	19	161
2017	Bachelor's degree	32	38	12	10	7	71	17	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	12	11	9	68	20	1076

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	34	9	3	2	86	5	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	35	11	3	1	84	5	784
2017	University certificate or diploma below the bachelor's level	53	31	11	3	1	84	5	160
2017	Bachelor's degree	45	36	12	4	2	81	6	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	10	4	3	84	7	1069
2014	Secondary or high school graduation certificate or equivalent or less	63	28	5	1	2	91	3	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	28	9	2	2	88	4	841
2014	University certificate or diploma below the bachelor's level	57	26	13	2	3	83	4	151
2014	Bachelor's degree	52	32	11	3	1	85	5	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	9	4	2	85	6	1051
2011	Secondary or high school graduation certificate or equivalent or less	61	29	7	2	1	90	3	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	32	8	2	1	90	3	973
2011	University certificate or diploma below the bachelor's level	53	33	9	2	3	86	5	181
2011	Bachelor's degree	50	36	9	2	2	87	4	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	9	4	2	85	6	1057

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	37	14	8	6	1	1	72	14	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	16	8	6	0	0	70	14	782
2017	University certificate or diploma below the bachelor's level	30	34	15	13	7	0	1	64	20	160
2017	Bachelor's degree	32	38	13	11	6	0	0	70	17	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	12	13	7	0	1	67	20	1069
2014	Secondary or high school graduation certificate or equivalent or less	26	41	13	11	8	1	0	68	19	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	15	13	7	0	0	65	20	842
2014	University certificate or diploma below the bachelor's level	22	36	16	14	11	0	0	58	26	151
2014	Bachelor's degree	25	42	13	13	7	0	0	67	19	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	42	13	14	9	0	0	65	22	1052
2011	Secondary or high school graduation certificate or equivalent or less	33	39	14	8	6	0	1	73	13	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	14	9	6	0	0	70	15	970
2011	University certificate or diploma below the bachelor's level	33	40	12	7	7	0	1	73	15	181
2011	Bachelor's degree	30	40	15	9	5	0	0	70	15	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	39	14	13	7	0	0	66	20	1057

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	14	5	6	0	75	11	373
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	35	16	8	7	0	69	15	784
2017	University certificate or diploma below the bachelor's level	34	33	16	9	8	0	67	17	160
2017	Bachelor's degree	34	34	15	9	7	0	69	16	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	14	13	9	0	65	22	1071
2014	Secondary or high school graduation certificate or equivalent or less	30	40	16	7	6	1	71	13	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	14	12	8	0	67	19	842
2014	University certificate or diploma below the bachelor's level	30	30	15	14	11	1	61	25	151
2014	Bachelor's degree	30	34	15	14	7	0	64	21	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	17	14	9	0	59	24	1052

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	34	13	7	6	0	0	75	12	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	14	9	5	0	0	72	14	785
2017	University certificate or diploma below the bachelor's level	34	34	16	9	6	0	0	69	15	160
2017	Bachelor's degree	33	40	13	8	4	0	1	74	13	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	15	8	7	0	1	70	15	1071
2014	Secondary or high school graduation certificate or equivalent or less	34	43	11	8	3	0	0	78	10	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	15	9	5	0	0	71	14	841
2014	University certificate or diploma below the bachelor's level	32	34	19	9	5	1	0	67	14	151
2014	Bachelor's degree	30	39	15	10	4	1	0	70	15	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	40	18	11	6	1	1	64	17	1052
2011	Secondary or high school graduation certificate or equivalent or less	42	38	12	4	2	1	1	81	7	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	12	7	2	1	1	78	9	970
2011	University certificate or diploma below the bachelor's level	32	41	17	8	3	0	0	72	11	181
2011	Bachelor's degree	35	42	13	6	3	1	1	78	9	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	43	15	6	4	1	1	75	11	1056

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	38	9	4	4	1	82	8	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	13	6	4	0	77	9	786
2017	University certificate or diploma below the bachelor's level	39	40	13	5	2	0	79	8	159
2017	Bachelor's degree	38	41	11	7	2	0	79	9	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	11	7	4	0	78	11	1071
2014	Secondary or high school graduation certificate or equivalent or less	44	39	9	2	4	1	84	6	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	41	12	6	3	0	79	9	843
2014	University certificate or diploma below the bachelor's level	41	37	13	4	5	0	78	9	151
2014	Bachelor's degree	38	39	12	7	4	0	77	11	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	43	12	8	4	0	76	12	1052
2011	Secondary or high school graduation certificate or equivalent or less	42	42	8	5	3	0	84	8	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	10	6	3	0	81	8	973
2011	University certificate or diploma below the bachelor's level	39	40	11	5	5	0	79	10	181
2011	Bachelor's degree	37	44	11	5	3	0	81	8	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	46	11	6	3	0	80	9	1056
2008	Secondary or high school graduation certificate or equivalent or less	45	38	9	4	3	0	83	8	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42	9	6	2	0	83	8	910
2008	University certificate or diploma below the bachelor's level	34	44	8	10	3	0	78	13	145
2008	Bachelor's degree	37	43	9	7	3	0	81	10	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	46	8	7	4	0	82	10	939

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	31	11	3	2	1	1	83	5	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	14	8	2	0	1	76	10	789
2017	University certificate or diploma below the bachelor's level	39	38	14	4	3	0	1	78	7	161
2017	Bachelor's degree	39	34	15	7	3	0	1	74	11	1156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	20	9	3	0	0	68	12	1075
2014	Secondary or high school graduation certificate or equivalent or less	46	33	16	3	1	0	1	80	4	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	18	5	2	0	0	75	8	842
2014	University certificate or diploma below the bachelor's level	36	42	17	3	2	0	0	77	5	151
2014	Bachelor's degree	36	38	16	7	3	0	0	74	10	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	18	8	4	0	0	70	12	1051
2011	Secondary or high school graduation certificate or equivalent or less	41	35	16	4	3	0	1	77	7	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	17	5	3	0	0	75	8	972
2011	University certificate or diploma below the bachelor's level	27	39	19	9	5	0	1	68	14	181
2011	Bachelor's degree	36	38	16	6	4	0	0	74	10	1137
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	17	7	5	0	0	71	12	1052
2008	Secondary or high school graduation certificate or equivalent or less	35	35	20	8	3	0	0	70	11	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	40	19	8	4	0	0	69	12	912
2008	University certificate or diploma below the bachelor's level	26	37	20	10	6	0	0	64	16	146
2008	Bachelor's degree	27	39	20	9	4	0	0	66	13	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	20	10	7	0	0	62	17	939

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	19	33	20	11	1	4	33	31	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	24	33	20	11	1	4	32	34	781
2017	University certificate or diploma below the bachelor's level	8	24	37	16	9	1	5	27	34	160
2017	Bachelor's degree	10	21	36	19	10	2	2	30	32	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	39	19	9	1	2	29	31	1072
2014	Secondary or high school graduation certificate or equivalent or less	7	27	35	18	8	0	4	28	36	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	27	38	17	7	1	1	24	36	842
2014	University certificate or diploma below the bachelor's level	8	28	39	14	6	0	5	21	37	151
2014	Bachelor's degree	8	25	37	18	9	1	2	27	35	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	24	40	19	6	1	2	26	33	1050
2011	Secondary or high school graduation certificate or equivalent or less	11	24	31	20	7	1	5	29	38	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	24	36	19	8	0	2	28	35	971
2011	University certificate or diploma below the bachelor's level	8	28	34	22	6	1	1	29	37	179
2011	Bachelor's degree	9	25	34	20	8	1	2	29	36	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	28	34	20	6	1	2	26	38	1055
2008	Secondary or high school graduation certificate or equivalent or less	10	29	34	16	7	1	2	24	41	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	31	33	18	6	1	2	24	42	911
2008	University certificate or diploma below the bachelor's level	13	32	33	18	3	0	2	21	46	146
2008	Bachelor's degree	9	26	36	19	7	1	2	26	36	970
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	33	20	8	1	1	29	37	937

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	13	25	24	21	3	5	49	24	372
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	18	24	24	17	3	6	45	28	780
2017	University certificate or diploma below the bachelor's level	8	15	24	27	13	5	8	46	27	160
2017	Bachelor's degree	6	13	25	26	21	4	4	52	21	1150
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	13	25	29	18	3	3	50	23	1070
2014	Secondary or high school graduation certificate or equivalent or less	6	18	29	23	14	4	6	41	27	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	17	28	28	14	3	3	45	25	841
2014	University certificate or diploma below the bachelor's level	11	12	34	22	12	1	7	37	26	151
2014	Bachelor's degree	4	15	26	30	19	2	3	52	20	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	17	26	32	14	2	3	48	24	1048
2011	Secondary or high school graduation certificate or equivalent or less	8	16	31	23	13	3	6	40	26	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	15	28	27	16	3	4	46	24	968
2011	University certificate or diploma below the bachelor's level	9	17	29	25	14	3	2	42	27	180
2011	Bachelor's degree	7	14	24	31	17	3	4	52	22	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	28	28	14	3	2	44	26	1055
2008	Secondary or high school graduation certificate or equivalent or less	9	23	31	20	12	3	2	33	34	558
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	22	28	24	12	2	2	38	33	910
2008	University certificate or diploma below the bachelor's level	12	18	23	26	10	6	5	41	34	146
2008	Bachelor's degree	8	19	28	27	13	2	3	42	28	969
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	26	29	14	3	2	44	28	935

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	22	25	15	13	3	7	31	41	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	25	27	16	8	2	5	26	44	781
2017	University certificate or diploma below the bachelor's level	23	23	28	12	7	1	7	20	49	160
2017	Bachelor's degree	15	21	30	17	11	2	4	30	38	1149
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	29	18	9	2	3	29	41	1071
2014	Secondary or high school graduation certificate or equivalent or less	18	26	29	15	6	2	4	22	47	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	28	27	12	7	2	2	20	52	839
2014	University certificate or diploma below the bachelor's level	22	32	29	9	6	0	2	16	55	151
2014	Bachelor's degree	19	26	25	15	11	2	3	27	47	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	22	29	17	7	2	2	25	45	1048
2011	Secondary or high school graduation certificate or equivalent or less	14	25	29	15	8	2	6	26	42	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	23	30	14	11	2	3	26	42	968
2011	University certificate or diploma below the bachelor's level	19	31	27	10	9	1	2	20	52	181
2011	Bachelor's degree	20	23	23	19	10	2	3	30	46	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	23	28	17	8	2	3	25	46	1056
2008	Secondary or high school graduation certificate or equivalent or less	16	27	29	16	6	2	4	23	46	559
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	32	14	8	2	2	23	43	910
2008	University certificate or diploma below the bachelor's level	21	27	30	11	7	3	1	19	50	146
2008	Bachelor's degree	17	26	28	15	9	2	3	25	46	969
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	23	29	16	8	1	2	25	44	935

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	12	26	26	24	1	4	53	20	372
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	13	31	27	18	2	3	47	20	778
2017	University certificate or diploma below the bachelor's level	9	12	34	25	13	1	5	41	23	159
2017	Bachelor's degree	8	14	31	28	16	1	2	45	23	1148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	18	31	26	11	1	2	39	30	1070
2014	Secondary or high school graduation certificate or equivalent or less	6	15	33	27	12	2	4	42	22	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	38	25	12	2	2	38	23	837
2014	University certificate or diploma below the bachelor's level	7	17	38	23	12	1	3	36	24	151
2014	Bachelor's degree	8	18	32	25	13	1	2	40	27	1079
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	37	25	9	1	1	36	27	1048
2011	Secondary or high school graduation certificate or equivalent or less	7	16	32	28	12	1	4	42	24	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	34	28	14	1	3	43	21	963
2011	University certificate or diploma below the bachelor's level	8	19	36	26	8	1	2	35	28	180
2011	Bachelor's degree	8	18	33	26	13	1	2	39	27	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	16	35	26	10	1	2	38	27	1054
2008	Secondary or high school graduation certificate or equivalent or less	7	19	33	26	11	2	2	39	27	559
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	16	34	29	10	1	2	41	24	907
2008	University certificate or diploma below the bachelor's level	11	25	32	22	9	1	1	31	36	146
2008	Bachelor's degree	9	22	34	23	9	1	2	33	32	969
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	33	23	10	1	1	34	32	934

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	17	25	18	21	2	6	42	31	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	23	24	18	13	1	4	33	41	784
2017	University certificate or diploma below the bachelor's level	16	19	26	16	15	1	6	34	38	157
2017	Bachelor's degree	14	18	28	19	16	1	4	37	34	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	29	20	11	1	4	32	38	1069
2014	Secondary or high school graduation certificate or equivalent or less	13	24	27	17	12	1	6	31	40	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	30	16	10	1	2	27	42	840
2014	University certificate or diploma below the bachelor's level	15	29	28	17	7	0	5	25	46	151
2014	Bachelor's degree	15	23	29	17	11	2	3	30	39	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	34	17	9	2	2	26	39	1047
2011	Secondary or high school graduation certificate or equivalent or less	14	20	31	18	10	0	6	31	37	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	28	17	12	0	4	30	41	968
2011	University certificate or diploma below the bachelor's level	17	25	31	16	7	1	3	24	44	180
2011	Bachelor's degree	14	24	30	18	10	1	3	29	40	1137
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	22	32	19	9	1	3	29	38	1057
2008	Secondary or high school graduation certificate or equivalent or less	15	24	29	17	12	0	3	30	40	556
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	28	17	11	1	3	29	42	906
2008	University certificate or diploma below the bachelor's level	15	32	29	8	12	0	3	21	49	146
2008	Bachelor's degree	13	24	29	19	10	1	3	30	39	970
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	30	21	10	2	3	33	35	935

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	15	20	24	16	6	6	46	32	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	26	19	18	3	6	40	32	781
2017	University certificate or diploma below the bachelor's level	13	19	26	17	17	2	6	37	35	159
2017	Bachelor's degree	11	15	23	23	20	4	4	47	28	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	14	25	26	19	3	5	49	25	1073
2014	Secondary or high school graduation certificate or equivalent or less	7	18	25	24	17	3	6	45	27	399
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	24	30	19	2	4	52	22	840
2014	University certificate or diploma below the bachelor's level	8	16	25	26	17	2	7	47	26	151
2014	Bachelor's degree	4	10	24	31	23	3	4	58	16	1077
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	10	23	33	19	3	6	57	18	1049
2011	Secondary or high school graduation certificate or equivalent or less	8	18	26	23	14	4	7	41	29	545
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	24	27	19	3	7	51	22	965
2011	University certificate or diploma below the bachelor's level	7	17	28	21	17	2	8	42	27	179
2011	Bachelor's degree	5	12	27	26	21	3	6	52	18	1136
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	12	27	30	18	3	5	52	19	1053
2008	Secondary or high school graduation certificate or equivalent or less	13	27	20	23	12	2	4	37	42	559
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	16	24	24	17	2	5	44	30	910
2008	University certificate or diploma below the bachelor's level	15	16	28	21	13	1	5	37	33	143
2008	Bachelor's degree	10	20	25	22	15	2	5	41	32	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	15	26	27	14	4	4	44	27	937

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	16	28	17	15	4	6	36	33	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	33	15	11	3	4	28	36	778
2017	University certificate or diploma below the bachelor's level	16	21	29	11	13	5	6	27	41	160
2017	Bachelor's degree	12	16	34	20	11	3	3	33	31	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	33	19	10	2	3	30	35	1073
2014	Secondary or high school graduation certificate or equivalent or less	11	22	32	16	11	3	6	29	36	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	23	31	15	8	4	2	25	42	840
2014	University certificate or diploma below the bachelor's level	16	25	31	16	5	3	5	23	43	151
2014	Bachelor's degree	16	23	30	17	10	2	3	28	41	1079
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	33	16	9	3	2	26	39	1050

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	20	5	4	2	0	1	89	6	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	22	6	4	2	0	2	87	6	788
2017	University certificate or diploma below the bachelor's level	62	24	4	6	2	0	2	88	8	159
2017	Bachelor's degree	70	17	5	5	2	0	1	88	7	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	18	6	6	3	0	1	84	9	1076
2014	Secondary or high school graduation certificate or equivalent or less	59	24	9	4	2	1	2	84	7	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	20	7	3	2	1	2	88	5	842
2014	University certificate or diploma below the bachelor's level	58	22	6	6	4	1	2	83	10	151
2014	Bachelor's degree	68	19	5	4	2	0	1	89	6	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	19	6	5	3	0	1	85	8	1050
2011	Secondary or high school graduation certificate or equivalent or less	61	22	8	5	2	1	2	85	7	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	17	7	5	4	0	2	83	9	970
2011	University certificate or diploma below the bachelor's level	59	22	3	6	5	1	4	85	12	179
2011	Bachelor's degree	62	21	5	6	3	0	2	85	9	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	18	6	8	5	0	1	82	12	1054
2008	Secondary or high school graduation certificate or equivalent or less	59	23	5	5	4	0	4	85	10	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	19	7	5	6	0	5	81	12	908
2008	University certificate or diploma below the bachelor's level	52	21	14	7	3	0	3	75	10	146
2008	Bachelor's degree	59	19	7	7	5	0	3	80	13	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	19	7	8	6	0	3	79	14	938

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	31	12	9	8	4	5	67	19	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	17	9	7	3	4	66	16	788
2017	University certificate or diploma below the bachelor's level	29	27	14	11	8	2	9	63	21	159
2017	Bachelor's degree	30	30	14	8	5	6	6	68	15	1156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	30	11	9	7	7	5	70	18	1076
2014	Secondary or high school graduation certificate or equivalent or less	31	32	19	7	7	1	2	65	15	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	17	8	5	4	2	68	14	840
2014	University certificate or diploma below the bachelor's level	28	26	23	5	10	4	4	59	16	151
2014	Bachelor's degree	32	29	14	8	5	7	4	69	15	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	32	13	8	6	7	5	69	16	1051

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	29	8	7	8	1	0	77	16	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	28	12	9	5	1	0	74	14	788
2017	University certificate or diploma below the bachelor's level	43	32	10	7	8	0	0	75	15	160
2017	Bachelor's degree	51	29	7	7	5	1	0	81	12	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	31	7	9	6	1	0	78	15	1072
2014	Secondary or high school graduation certificate or equivalent or less	44	33	8	8	5	1	0	78	14	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30	10	10	6	1	0	74	16	843
2014	University certificate or diploma below the bachelor's level	42	31	12	7	7	1	1	74	14	151
2014	Bachelor's degree	50	29	6	9	4	1	0	80	14	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	9	9	7	1	0	74	16	1051

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	32	12	9	7	2	1	71	16	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	35	14	10	6	2	1	69	16	788
2017	University certificate or diploma below the bachelor's level	35	37	14	7	5	1	1	73	12	160
2017	Bachelor's degree	39	38	11	7	3	1	0	78	11	1156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	9	7	5	2	1	78	13	1076
2014	Secondary or high school graduation certificate or equivalent or less	28	39	15	12	4	1	1	68	17	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	14	11	5	1	1	70	16	839
2014	University certificate or diploma below the bachelor's level	27	40	13	11	7	2	1	69	18	151
2014	Bachelor's degree	36	39	10	8	3	2	1	78	12	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	10	8	4	2	1	78	12	1051
2011	Secondary or high school graduation certificate or equivalent or less	30	34	13	13	7	3	1	66	20	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	13	11	7	1	1	69	18	973
2011	University certificate or diploma below the bachelor's level	30	40	13	9	5	3	0	71	15	181
2011	Bachelor's degree	35	37	10	9	4	2	2	76	13	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	10	10	4	2	1	76	14	1056
2008	Secondary or high school graduation certificate or equivalent or less	28	36	14	13	4	3	1	67	18	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	11	13	7	2	1	68	20	908
2008	University certificate or diploma below the bachelor's level	16	48	13	7	10	4	1	68	18	146
2008	Bachelor's degree	32	40	12	9	4	2	1	75	13	969
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	10	8	4	3	1	77	13	939

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	26	14	8	7	9	2	67	16	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	15	10	9	9	1	62	21	789
2017	University certificate or diploma below the bachelor's level	28	30	11	11	9	9	1	65	23	160
2017	Bachelor's degree	34	28	12	8	6	10	1	70	16	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	29	12	9	9	10	1	67	20	1075
2014	Secondary or high school graduation certificate or equivalent or less	31	27	18	11	8	5	2	62	20	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	29	16	9	8	9	1	63	19	839
2014	University certificate or diploma below the bachelor's level	28	24	16	14	11	7	1	56	27	151
2014	Bachelor's degree	32	30	11	10	6	9	2	70	18	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	27	12	10	10	9	2	64	22	1052
2011	Secondary or high school graduation certificate or equivalent or less	30	25	16	11	10	7	1	60	22	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	25	16	12	9	6	1	60	22	971
2011	University certificate or diploma below the bachelor's level	32	26	14	9	13	5	0	61	23	180
2011	Bachelor's degree	35	27	13	9	7	7	1	68	18	1138
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	25	13	10	7	9	1	66	19	1057
2008	Secondary or high school graduation certificate or equivalent or less	30	32	12	10	10	6	1	66	21	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	29	14	11	10	8	1	63	22	910
2008	University certificate or diploma below the bachelor's level	18	29	20	12	13	8	1	51	27	146
2008	Bachelor's degree	33	29	13	11	7	7	1	67	19	970
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	29	12	10	7	9	1	68	19	939

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	24	17	12	11	15	4	51	28	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	21	15	10	15	2	44	31	789
2017	University certificate or diploma below the bachelor's level	13	22	19	17	8	17	3	45	32	159
2017	Bachelor's degree	14	23	19	13	8	19	4	48	28	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	20	17	13	10	22	4	46	31	1072
2014	Secondary or high school graduation certificate or equivalent or less	13	26	21	16	9	12	2	46	29	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	22	22	14	13	14	3	41	33	839
2014	University certificate or diploma below the bachelor's level	11	26	21	18	9	14	1	43	32	151
2014	Bachelor's degree	14	22	19	15	10	16	3	45	31	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	19	17	11	18	3	42	35	1052

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	35	8	5	5	0	82	10	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	11	7	2	1	80	10	787
2017	University certificate or diploma below the bachelor's level	48	30	8	9	4	1	78	13	160
2017	Bachelor's degree	50	36	7	5	2	1	86	7	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	32	6	5	3	0	86	8	1072
2014	Secondary or high school graduation certificate or equivalent or less	38	40	11	6	3	1	79	10	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	41	9	6	2	0	82	9	839
2014	University certificate or diploma below the bachelor's level	35	50	8	3	4	0	85	7	151
2014	Bachelor's degree	50	36	6	4	2	0	87	6	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	39	7	6	2	0	85	8	1052

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	32	13	6	4	0	1	77	10	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	14	7	3	1	0	76	10	789
2017	University certificate or diploma below the bachelor's level	43	36	12	8	2	1	0	79	9	160
2017	Bachelor's degree	43	35	11	6	4	0	0	79	10	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	10	8	6	0	1	75	14	1076
2014	Secondary or high school graduation certificate or equivalent or less	46	34	11	6	3	0	0	80	9	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	13	5	4	1	0	78	9	843
2014	University certificate or diploma below the bachelor's level	36	39	12	7	5	0	1	75	13	151
2014	Bachelor's degree	40	38	9	7	4	0	1	79	12	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	11	8	6	1	0	74	14	1052
2011	Secondary or high school graduation certificate or equivalent or less	42	34	12	7	5	0	0	76	12	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	14	8	5	0	0	72	13	972
2011	University certificate or diploma below the bachelor's level	39	36	11	6	7	0	0	75	14	179
2011	Bachelor's degree	37	38	12	7	4	0	0	76	12	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	11	11	6	0	0	73	16	1054
2008	Secondary or high school graduation certificate or equivalent or less	38	31	13	10	7	1	0	70	17	563
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	17	8	8	1	0	67	17	910
2008	University certificate or diploma below the bachelor's level	23	41	10	12	11	0	2	66	24	146
2008	Bachelor's degree	32	36	12	12	7	1	0	68	19	970
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	13	12	7	0	1	67	20	938

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	31	8	6	4	1	1	81	10	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	28	14	5	4	2	0	77	9	788
2017	University certificate or diploma below the bachelor's level	50	33	10	4	4	0	1	83	8	159
2017	Bachelor's degree	53	29	9	4	3	1	1	84	7	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	28	9	5	5	2	1	81	10	1073
2014	Secondary or high school graduation certificate or equivalent or less	47	28	14	5	3	1	1	77	9	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	11	5	3	2	1	80	9	842
2014	University certificate or diploma below the bachelor's level	39	37	11	5	5	1	0	78	11	150
2014	Bachelor's degree	51	28	10	5	3	2	1	81	8	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30	10	6	5	2	0	79	11	1052
2011	Secondary or high school graduation certificate or equivalent or less	46	30	14	5	3	2	0	77	8	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	11	8	4	2	1	76	13	972
2011	University certificate or diploma below the bachelor's level	40	38	11	5	5	1	0	78	10	179
2011	Bachelor's degree	47	31	10	6	4	2	0	80	10	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	32	10	7	5	2	0	77	13	1054
2008	Secondary or high school graduation certificate or equivalent or less	42	31	13	7	5	2	1	75	12	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	12	7	6	2	0	74	14	910
2008	University certificate or diploma below the bachelor's level	32	29	11	12	11	4	1	65	24	146
2008	Bachelor's degree	40	32	13	6	6	2	1	74	12	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	33	12	9	6	3	1	72	16	937

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	32	8	8	5	0	0	79	13	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	13	7	4	1	0	77	11	787
2017	University certificate or diploma below the bachelor's level	48	32	11	5	4	1	0	80	9	159
2017	Bachelor's degree	51	31	9	5	3	1	1	83	8	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	32	8	8	5	1	0	79	13	1074
2014	Secondary or high school graduation certificate or equivalent or less	45	34	9	7	5	0	0	79	12	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	9	7	4	0	0	79	11	842
2014	University certificate or diploma below the bachelor's level	41	35	9	8	5	1	0	77	14	151
2014	Bachelor's degree	47	33	9	6	4	1	0	81	10	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	9	8	6	1	0	77	14	1051
2011	Secondary or high school graduation certificate or equivalent or less	42	37	9	7	5	1	0	80	12	550
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	12	9	6	0	0	73	15	971
2011	University certificate or diploma below the bachelor's level	39	35	12	7	6	1	0	75	13	178
2011	Bachelor's degree	44	34	9	8	4	1	0	79	12	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	34	11	9	5	0	0	74	15	1052
2008	Secondary or high school graduation certificate or equivalent or less	40	33	10	9	8	1	0	73	17	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	13	8	8	0	0	71	16	910
2008	University certificate or diploma below the bachelor's level	30	33	14	14	8	2	0	64	22	146
2008	Bachelor's degree	37	34	11	9	7	1	0	72	16	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	11	12	6	1	0	70	18	936

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	17	3	1	1	0	0	95	2	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	15	3	1	1	0	1	95	2	788
2017	University certificate or diploma below the bachelor's level	78	13	5	2	1	0	1	93	3	159
2017	Bachelor's degree	79	14	3	2	1	0	1	94	3	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	14	4	3	2	0	1	92	4	1073
2014	Secondary or high school graduation certificate or equivalent or less	74	17	4	2	1	0	2	93	3	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	14	3	1	1	0	2	95	2	842
2014	University certificate or diploma below the bachelor's level	70	17	5	3	3	0	3	89	6	151
2014	Bachelor's degree	81	12	3	2	1	0	2	95	2	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	14	4	1	2	1	2	93	3	1052
2011	Secondary or high school graduation certificate or equivalent or less	78	14	4	1	1	1	1	94	3	550
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	13	5	2	2	0	2	91	4	969
2011	University certificate or diploma below the bachelor's level	72	12	3	5	4	1	3	87	9	179
2011	Bachelor's degree	76	15	3	2	2	0	1	93	4	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	14	4	3	3	0	1	90	6	1052
2008	Secondary or high school graduation certificate or equivalent or less	79	13	2	2	2	1	2	95	4	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	9	3	3	3	0	3	92	6	910
2008	University certificate or diploma below the bachelor's level	73	10	4	5	2	0	5	88	7	145
2008	Bachelor's degree	79	10	4	3	2	0	3	91	5	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	13	4	3	3	0	3	90	6	938

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	21	7	6	5	2	5	81	12	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	25	8	5	5	3	4	80	11	787
2017	University certificate or diploma below the bachelor's level	50	22	9	3	5	3	8	81	8	159
2017	Bachelor's degree	54	24	5	5	4	3	5	85	9	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	23	8	6	4	7	5	79	11	1070
2014	Secondary or high school graduation certificate or equivalent or less	50	28	6	3	5	3	5	84	9	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	7	4	5	4	3	82	10	842
2014	University certificate or diploma below the bachelor's level	46	27	7	5	8	3	3	78	14	151
2014	Bachelor's degree	58	20	7	4	5	3	3	83	10	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	25	8	5	5	4	5	81	11	1052
2011	Secondary or high school graduation certificate or equivalent or less	53	23	9	5	4	3	3	80	10	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	27	8	8	6	1	2	78	14	971
2011	University certificate or diploma below the bachelor's level	50	29	8	3	6	0	3	82	10	180
2011	Bachelor's degree	51	25	9	5	4	2	3	81	10	1136
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	26	10	6	5	4	5	77	12	1056

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	27	6	5	5	0	1	84	10	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	26	8	4	4	1	0	83	9	785
2017	University certificate or diploma below the bachelor's level	55	25	10	6	3	1	1	81	9	160
2017	Bachelor's degree	61	26	5	4	3	1	0	88	7	1149
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	7	6	5	1	0	82	11	1074

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	25	9	4	3	1	84	8	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	25	9	4	4	2	83	8	786
2017	University certificate or diploma below the bachelor's level	60	23	7	6	4	0	84	10	160
2017	Bachelor's degree	62	23	7	3	3	1	87	7	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	23	7	4	6	2	83	10	1074

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	25	9	5	4	0	81	10	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	28	10	5	5	0	80	9	786
2017	University certificate or diploma below the bachelor's level	57	25	8	6	3	1	83	9	159
2017	Bachelor's degree	57	25	8	5	4	0	83	9	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	27	9	5	7	0	79	12	1072
2014	Secondary or high school graduation certificate or equivalent or less	52	31	8	5	3	0	84	8	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	31	9	4	4	0	83	8	842
2014	University certificate or diploma below the bachelor's level	45	31	12	6	5	0	76	11	151
2014	Bachelor's degree	55	27	8	6	4	0	82	11	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	31	9	7	5	0	78	12	1052

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	46	6	5	5	2	2	83	11	54
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	16	7	3	4	4	72	10	147
2017	University certificate or diploma below the bachelor's level	30	37	17	13	0	0	4	70	13	30
2017	Bachelor's degree	25	38	14	8	3	3	9	72	13	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	13	10	6	3	8	68	18	330
2014	Secondary or high school graduation certificate or equivalent or less	42	34	10	3	2	7	2	83	6	58
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	43	10	5	4	2	6	79	10	136
2014	University certificate or diploma below the bachelor's level	37	46	8	6	0	0	3	85	6	35
2014	Bachelor's degree	30	33	16	7	4	4	6	70	12	278
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	14	9	8	4	7	66	19	336

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	36	15	8	5	5	0	71	13	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	31	16	7	7	7	0	67	15	788
2017	University certificate or diploma below the bachelor's level	27	32	17	5	10	8	1	65	16	159
2017	Bachelor's degree	29	34	15	7	6	8	0	69	15	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	29	16	8	8	9	0	65	18	1076
2014	Secondary or high school graduation certificate or equivalent or less	29	33	18	8	4	8	0	68	12	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	14	7	6	8	0	70	14	842
2014	University certificate or diploma below the bachelor's level	21	40	22	8	3	5	1	65	12	151
2014	Bachelor's degree	26	35	15	8	5	11	0	69	14	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	16	9	7	11	0	65	18	1051
2011	Secondary or high school graduation certificate or equivalent or less	22	34	19	10	6	8	1	61	17	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	29	21	10	7	9	1	58	19	974
2011	University certificate or diploma below the bachelor's level	21	30	25	8	8	8	1	55	18	180
2011	Bachelor's degree	24	30	19	9	7	11	0	61	18	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30	19	9	7	11	1	61	17	1057

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	35	17	8	8	3	0	67	16	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	21	11	7	3	0	60	19	788
2017	University certificate or diploma below the bachelor's level	27	28	23	8	12	2	1	56	20	160
2017	Bachelor's degree	26	34	19	10	7	3	1	62	18	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	18	12	10	2	0	60	22	1073
2014	Secondary or high school graduation certificate or equivalent or less	28	31	20	12	6	3	0	62	18	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	17	11	7	2	0	64	19	843
2014	University certificate or diploma below the bachelor's level	22	37	20	12	7	3	0	60	19	151
2014	Bachelor's degree	23	36	18	14	6	4	0	61	20	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	18	13	9	3	0	58	23	1050
2011	Secondary or high school graduation certificate or equivalent or less	19	35	23	11	8	4	0	57	20	545
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	22	14	11	3	0	52	25	964
2011	University certificate or diploma below the bachelor's level	14	34	22	13	15	3	0	49	29	179
2011	Bachelor's degree	20	33	21	12	10	3	0	55	23	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	19	15	12	3	0	53	28	1055
2008	Secondary or high school graduation certificate or equivalent or less	23	33	21	12	8	3	0	58	21	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	18	14	12	2	0	54	27	910
2008	University certificate or diploma below the bachelor's level	10	35	15	20	15	4	0	48	36	145
2008	Bachelor's degree	20	36	18	14	10	2	0	57	24	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	34	19	16	11	2	0	53	27	936

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	34	20	10	7	6	0	60	19	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	29	20	15	9	7	1	53	26	787
2017	University certificate or diploma below the bachelor's level	21	26	25	12	11	5	1	49	25	160
2017	Bachelor's degree	18	32	21	14	9	7	1	54	24	1150
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29	19	16	11	6	0	51	28	1072
2014	Secondary or high school graduation certificate or equivalent or less	21	31	24	12	7	5	0	55	20	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	33	21	15	7	6	0	54	23	841
2014	University certificate or diploma below the bachelor's level	15	34	24	14	9	5	0	51	24	151
2014	Bachelor's degree	13	34	20	17	8	7	1	51	27	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	20	17	11	5	0	50	29	1051
2011	Secondary or high school graduation certificate or equivalent or less	13	34	23	16	5	7	1	51	23	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	31	24	15	9	7	0	48	27	972
2011	University certificate or diploma below the bachelor's level	12	29	22	15	12	10	1	45	30	180
2011	Bachelor's degree	10	33	22	19	9	6	0	47	30	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	30	20	21	10	5	0	45	33	1056
2008	Secondary or high school graduation certificate or equivalent or less	12	37	22	15	7	7	0	53	24	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	30	22	20	12	7	0	43	34	909
2008	University certificate or diploma below the bachelor's level	4	27	26	15	17	11	0	34	36	146
2008	Bachelor's degree	9	31	23	19	11	7	0	43	32	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	31	21	20	11	7	0	43	34	937

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	33	19	8	10	4	1	62	19	373
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	27	20	12	12	6	0	53	25	786
2017	University certificate or diploma below the bachelor's level	21	23	20	14	12	9	1	48	29	160
2017	Bachelor's degree	20	32	17	12	12	7	1	57	25	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	27	15	15	14	6	0	52	32	1075
2014	Secondary or high school graduation certificate or equivalent or less	24	28	20	12	10	6	0	56	23	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30	20	12	10	7	0	56	23	842
2014	University certificate or diploma below the bachelor's level	19	32	20	13	12	4	0	53	26	151
2014	Bachelor's degree	20	30	18	15	10	7	0	54	27	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	17	14	13	7	0	53	29	1051
2011	Secondary or high school graduation certificate or equivalent or less	17	29	23	15	9	8	0	49	26	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	21	13	14	10	0	47	30	970
2011	University certificate or diploma below the bachelor's level	16	23	18	16	16	10	1	44	36	180
2011	Bachelor's degree	12	29	19	18	13	9	0	46	34	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25	19	19	15	9	0	41	38	1056
2008	Secondary or high school graduation certificate or equivalent or less	15	32	20	14	10	8	0	52	27	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	20	15	15	10	0	45	33	909
2008	University certificate or diploma below the bachelor's level	7	26	21	14	20	11	0	38	38	146
2008	Bachelor's degree	12	29	22	16	14	8	0	45	32	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	20	18	16	10	0	40	38	937

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	36	16	11	10	3	0	62	21	372
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	18	15	11	4	0	55	26	784
2017	University certificate or diploma below the bachelor's level	24	26	16	18	10	5	1	53	30	160
2017	Bachelor's degree	18	37	17	14	10	3	1	57	26	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	19	17	11	3	0	51	29	1075
2014	Secondary or high school graduation certificate or equivalent or less	22	35	21	11	7	3	0	59	19	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	40	18	13	9	4	0	59	23	841
2014	University certificate or diploma below the bachelor's level	16	40	23	10	9	3	0	57	19	151
2014	Bachelor's degree	16	36	18	18	9	3	0	54	27	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	37	18	17	12	2	0	52	30	1051
2011	Secondary or high school graduation certificate or equivalent or less	17	34	20	16	10	3	0	53	27	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	33	21	15	12	3	0	50	28	970
2011	University certificate or diploma below the bachelor's level	12	33	20	12	19	4	1	47	32	180
2011	Bachelor's degree	12	35	20	19	11	2	0	48	31	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	34	16	24	13	3	0	46	37	1057
2008	Secondary or high school graduation certificate or equivalent or less	16	36	17	18	9	3	0	54	28	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37	17	17	12	2	0	53	30	911
2008	University certificate or diploma below the bachelor's level	11	33	15	25	14	2	1	45	39	146
2008	Bachelor's degree	13	36	17	20	10	3	0	51	31	970
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	31	18	23	12	3	0	45	36	936

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	40	15	7	3	2	1	74	10	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	17	8	3	2	0	71	12	786
2017	University certificate or diploma below the bachelor's level	30	40	15	8	5	1	1	72	12	160
2017	Bachelor's degree	29	45	15	7	3	1	0	75	11	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43	14	9	4	1	0	72	13	1075
2014	Secondary or high school graduation certificate or equivalent or less	28	44	18	4	3	3	0	75	7	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	43	17	7	3	2	0	73	10	843
2014	University certificate or diploma below the bachelor's level	17	51	19	6	5	3	0	69	11	151
2014	Bachelor's degree	25	43	17	9	3	2	0	70	12	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	44	19	11	4	1	0	66	15	1051
2011	Secondary or high school graduation certificate or equivalent or less	29	42	16	9	2	2	1	73	11	545
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	18	10	4	2	0	67	15	969
2011	University certificate or diploma below the bachelor's level	23	34	22	10	7	3	1	59	18	179
2011	Bachelor's degree	23	41	18	12	4	2	0	65	17	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	43	17	12	6	2	0	63	19	1055

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	40	17	2	1	5	1	79	4	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	14	4	1	4	1	80	6	788
2017	University certificate or diploma below the bachelor's level	39	40	10	5	1	4	0	83	7	160
2017	Bachelor's degree	38	45	9	4	2	2	0	85	6	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	10	3	2	2	0	84	5	1073
2014	Secondary or high school graduation certificate or equivalent or less	32	40	15	2	2	7	1	78	5	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	13	4	1	4	1	81	6	842
2014	University certificate or diploma below the bachelor's level	31	43	16	3	1	6	0	79	4	151
2014	Bachelor's degree	39	41	10	4	2	4	0	84	6	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	44	9	4	2	3	0	85	6	1051
2011	Secondary or high school graduation certificate or equivalent or less	32	40	16	4	1	6	2	77	6	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	16	4	2	5	1	77	7	970
2011	University certificate or diploma below the bachelor's level	36	39	14	4	3	4	1	78	8	180
2011	Bachelor's degree	35	41	12	4	2	6	0	81	6	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	13	5	2	5	0	79	7	1055

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	34	13	6	7	5	1	72	14	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	15	9	5	4	1	70	14	787
2017	University certificate or diploma below the bachelor's level	30	33	14	9	6	7	0	68	17	160
2017	Bachelor's degree	33	36	12	9	4	4	1	73	14	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	11	11	6	4	1	70	18	1074
2014	Secondary or high school graduation certificate or equivalent or less	33	37	14	6	4	3	1	74	11	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	15	6	4	3	0	75	10	841
2014	University certificate or diploma below the bachelor's level	28	40	11	10	3	4	3	74	14	151
2014	Bachelor's degree	36	37	10	9	4	3	1	76	13	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	12	9	4	4	1	73	14	1051
2011	Secondary or high school graduation certificate or equivalent or less	35	32	14	8	6	4	2	71	14	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	16	9	6	4	1	67	16	973
2011	University certificate or diploma below the bachelor's level	31	32	13	12	8	3	1	66	20	180
2011	Bachelor's degree	31	32	13	11	5	6	1	68	18	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	32	16	11	6	5	2	64	19	1053
2008	Secondary or high school graduation certificate or equivalent or less	31	34	14	9	4	6	2	71	14	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	15	11	7	5	2	65	19	910
2008	University certificate or diploma below the bachelor's level	25	37	11	12	9	4	2	66	22	145
2008	Bachelor's degree	27	30	15	15	8	4	2	60	24	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	32	15	13	9	6	2	60	24	937

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	31	21	9	6	6	2	61	16	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	24	13	6	7	1	54	21	787
2017	University certificate or diploma below the bachelor's level	17	22	27	13	9	11	1	45	24	160
2017	Bachelor's degree	22	33	21	11	6	6	1	59	19	1150
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	32	19	12	8	7	1	58	22	1075
2014	Secondary or high school graduation certificate or equivalent or less	19	32	25	9	5	7	3	57	15	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	24	10	5	7	1	58	16	841
2014	University certificate or diploma below the bachelor's level	17	30	28	10	5	8	3	52	17	151
2014	Bachelor's degree	26	33	19	11	5	5	1	63	17	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	22	11	5	5	1	60	17	1051
2011	Secondary or high school graduation certificate or equivalent or less	15	31	25	9	7	10	3	53	19	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	29	13	9	9	3	42	25	971
2011	University certificate or diploma below the bachelor's level	12	30	24	13	9	11	1	48	25	180
2011	Bachelor's degree	11	31	24	16	9	7	2	47	27	1135
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	30	22	16	12	6	2	45	31	1053

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	19	20	10	14	10	5	49	28	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	23	21	13	13	11	4	45	31	785
2017	University certificate or diploma below the bachelor's level	15	17	27	13	11	10	7	39	29	160
2017	Bachelor's degree	16	22	19	12	14	13	5	45	32	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	19	16	14	17	15	4	42	38	1076
2014	Secondary or high school graduation certificate or equivalent or less	17	21	24	13	13	8	3	43	29	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	20	14	12	11	2	47	30	842
2014	University certificate or diploma below the bachelor's level	13	22	19	15	19	8	3	40	39	151
2014	Bachelor's degree	15	21	16	16	14	13	4	44	36	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	18	16	19	14	4	35	43	1051
2011	Secondary or high school graduation certificate or equivalent or less	14	23	21	12	13	14	2	45	30	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	19	21	14	15	15	2	41	35	972
2011	University certificate or diploma below the bachelor's level	12	18	19	19	18	10	3	35	43	179
2011	Bachelor's degree	12	19	19	15	13	17	5	40	36	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	17	19	15	16	18	5	35	40	1057

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	24	7	4	2	1	4	87	6	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	22	8	6	2	2	3	83	8	787
2017	University certificate or diploma below the bachelor's level	53	28	9	5	2	2	1	83	7	159
2017	Bachelor's degree	56	25	9	5	2	2	2	84	7	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	24	9	6	4	2	2	80	10	1075
2014	Secondary or high school graduation certificate or equivalent or less	51	30	9	4	1	2	3	85	6	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	24	10	4	2	1	2	84	6	842
2014	University certificate or diploma below the bachelor's level	45	33	10	5	3	1	4	82	8	151
2014	Bachelor's degree	57	27	7	5	2	1	2	86	7	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	27	10	5	3	1	2	82	8	1050

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	24	4	3	0	3	1	92	4	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	22	6	1	1	1	1	92	2	788
2017	University certificate or diploma below the bachelor's level	65	24	4	2	1	2	2	93	3	160
2017	Bachelor's degree	66	22	5	2	1	2	2	93	2	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	23	5	2	2	2	2	91	4	1075
2014	Secondary or high school graduation certificate or equivalent or less	59	31	6	1	0	1	1	93	1	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	23	6	2	0	2	2	92	2	842
2014	University certificate or diploma below the bachelor's level	57	29	7	2	1	1	2	89	4	151
2014	Bachelor's degree	67	22	4	2	0	3	2	93	2	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	23	5	2	0	1	1	93	2	1050
2011	Secondary or high school graduation certificate or equivalent or less	67	23	5	1	0	3	1	93	1	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	20	8	3	1	1	2	88	4	967
2011	University certificate or diploma below the bachelor's level	61	24	6	2	2	1	4	91	3	181
2011	Bachelor's degree	66	20	6	2	1	2	2	90	3	1142
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	21	7	2	1	3	4	89	3	1055
2008	Secondary or high school graduation certificate or equivalent or less	63	25	6	1	1	1	3	92	2	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	21	6	3	2	2	2	90	5	912
2008	University certificate or diploma below the bachelor's level	59	27	8	3	1	1	1	88	4	146
2008	Bachelor's degree	63	21	7	3	1	2	4	89	4	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	21	9	2	1	3	3	87	3	939

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	35	12	8	6	3	1	74	14	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	34	16	10	8	2	1	66	18	787
2017	University certificate or diploma below the bachelor's level	26	34	20	10	7	3	0	62	17	158
2017	Bachelor's degree	28	35	15	11	7	3	1	66	19	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	16	12	10	3	0	61	23	1075
2014	Secondary or high school graduation certificate or equivalent or less	31	37	15	9	5	3	1	70	14	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	18	12	5	2	0	64	17	841
2014	University certificate or diploma below the bachelor's level	24	39	15	12	7	3	1	65	19	151
2014	Bachelor's degree	25	32	16	14	10	3	0	59	25	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	18	15	11	2	0	55	27	1049
2011	Secondary or high school graduation certificate or equivalent or less	34	34	15	10	6	2	0	69	16	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	35	15	13	8	1	0	63	21	973
2011	University certificate or diploma below the bachelor's level	27	33	15	12	12	1	1	61	24	181
2011	Bachelor's degree	23	36	15	13	11	2	0	60	24	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	18	16	11	2	0	54	27	1055
2008	Secondary or high school graduation certificate or equivalent or less	27	36	17	12	6	2	0	65	18	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	19	10	10	1	0	61	20	910
2008	University certificate or diploma below the bachelor's level	15	40	16	15	13	1	0	56	28	145
2008	Bachelor's degree	20	38	18	14	8	2	0	59	23	970
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	38	18	15	9	2	0	56	25	939

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	24	15	13	16	3	6	51	32	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	25	17	16	18	2	3	46	36	788
2017	University certificate or diploma below the bachelor's level	18	22	19	12	18	5	5	45	34	160
2017	Bachelor's degree	23	28	14	16	14	2	2	53	32	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	27	13	16	19	3	1	51	36	1074
2014	Secondary or high school graduation certificate or equivalent or less	17	23	19	15	20	2	4	43	37	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	20	16	19	2	2	42	37	842
2014	University certificate or diploma below the bachelor's level	14	22	18	16	23	3	3	39	41	151
2014	Bachelor's degree	18	23	14	20	20	3	2	43	42	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	14	16	25	2	2	41	44	1050
2011	Secondary or high school graduation certificate or equivalent or less	15	23	20	16	21	2	4	40	39	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	18	18	23	2	2	38	43	969
2011	University certificate or diploma below the bachelor's level	11	21	19	16	29	1	3	34	47	180
2011	Bachelor's degree	15	27	16	17	22	2	1	43	40	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	14	17	26	1	1	41	44	1054
2008	Secondary or high school graduation certificate or equivalent or less	14	26	19	19	18	2	2	41	39	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	16	19	22	2	2	41	42	912
2008	University certificate or diploma below the bachelor's level	6	25	18	24	24	1	1	32	49	146
2008	Bachelor's degree	18	31	14	19	15	2	1	51	35	972
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	30	15	15	19	2	2	50	35	936

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	37	19	8	5	4	2	65	14	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	23	9	6	5	1	59	17	787
2017	University certificate or diploma below the bachelor's level	21	31	26	14	5	3	0	53	20	159
2017	Bachelor's degree	23	38	19	10	6	4	0	64	16	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	19	12	9	4	0	58	22	1073

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	33	15	2	4	4	1	78	7	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	17	3	2	3	1	77	5	788
2017	University certificate or diploma below the bachelor's level	38	32	20	2	3	5	0	73	6	161
2017	Bachelor's degree	41	38	11	3	2	4	0	83	5	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	14	4	4	6	0	77	8	1073
2014	Secondary or high school graduation certificate or equivalent or less	45	35	12	2	1	5	1	85	3	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	13	2	1	4	0	83	3	840
2014	University certificate or diploma below the bachelor's level	34	42	15	2	5	1	1	77	7	151
2014	Bachelor's degree	47	32	11	3	1	6	0	84	4	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	37	13	3	3	6	0	80	6	1051

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	38	9	3	3	3	0	85	5	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	13	4	3	2	0	81	6	785
2017	University certificate or diploma below the bachelor's level	36	40	12	5	4	2	0	78	10	160
2017	Bachelor's degree	42	41	10	3	2	2	0	85	5	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	13	6	4	3	0	76	10	1075
2014	Secondary or high school graduation certificate or equivalent or less	43	37	12	3	1	4	0	83	5	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	12	4	1	3	0	83	5	842
2014	University certificate or diploma below the bachelor's level	34	41	13	5	4	2	1	78	9	150
2014	Bachelor's degree	44	38	10	4	1	2	0	84	6	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	12	5	4	2	0	79	9	1051
2011	Secondary or high school graduation certificate or equivalent or less	32	39	18	5	3	3	1	73	8	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	35	17	5	4	5	0	73	9	970
2011	University certificate or diploma below the bachelor's level	32	39	15	5	5	4	1	74	10	180
2011	Bachelor's degree	34	38	15	5	4	4	0	76	9	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	16	8	5	4	0	71	13	1058

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	36	5	4	4	0	0	87	8	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	38	8	4	3	0	0	85	8	785
2017	University certificate or diploma below the bachelor's level	42	38	11	6	2	1	0	81	9	160
2017	Bachelor's degree	51	35	8	4	3	1	0	86	6	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	9	6	4	1	0	81	10	1074
2014	Secondary or high school graduation certificate or equivalent or less	47	37	10	4	2	1	0	85	5	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	36	9	4	2	0	0	85	6	841
2014	University certificate or diploma below the bachelor's level	42	35	16	4	3	1	0	77	7	151
2014	Bachelor's degree	52	34	8	4	1	1	0	86	6	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	11	4	4	1	0	81	8	1051
2011	Secondary or high school graduation certificate or equivalent or less	37	42	11	5	3	1	0	81	9	544
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	14	5	3	1	0	77	9	970
2011	University certificate or diploma below the bachelor's level	38	34	13	9	6	0	1	73	15	178
2011	Bachelor's degree	44	37	11	5	3	0	0	81	8	1132
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	13	6	4	1	0	77	10	1058
2008	Secondary or high school graduation certificate or equivalent or less	36	41	14	4	3	1	0	78	8	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	12	7	5	0	0	76	12	910
2008	University certificate or diploma below the bachelor's level	28	40	15	8	7	1	0	69	16	146
2008	Bachelor's degree	36	40	12	6	5	1	0	77	11	970
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	13	8	5	1	0	74	13	935

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	33	11	6	5	0	0	77	12	372
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	18	7	4	1	0	70	12	784
2017	University certificate or diploma below the bachelor's level	33	26	27	7	6	0	0	60	13	159
2017	Bachelor's degree	41	34	14	6	5	1	0	75	11	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	31	17	7	6	1	0	70	13	1072
2014	Secondary or high school graduation certificate or equivalent or less	38	35	15	8	4	1	0	73	12	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	15	6	5	1	0	74	11	843
2014	University certificate or diploma below the bachelor's level	29	35	22	7	6	1	1	65	13	151
2014	Bachelor's degree	35	36	15	9	4	1	0	72	13	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	16	9	7	1	0	68	16	1051
2011	Secondary or high school graduation certificate or equivalent or less	31	37	20	6	4	1	0	69	10	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	21	9	5	1	0	65	14	968
2011	University certificate or diploma below the bachelor's level	28	33	21	10	7	0	0	62	17	181
2011	Bachelor's degree	32	37	18	7	5	1	0	69	12	1137
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	20	11	5	1	0	64	16	1057

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	11	6	4	0	0	78	10	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	17	8	4	0	0	72	12	787
2017	University certificate or diploma below the bachelor's level	36	29	23	6	6	0	0	65	13	160
2017	Bachelor's degree	40	35	14	6	5	0	0	75	11	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	14	9	6	1	0	71	15	1074
2014	Secondary or high school graduation certificate or equivalent or less	37	38	14	6	4	0	0	76	10	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	15	7	5	1	0	73	11	843
2014	University certificate or diploma below the bachelor's level	28	39	20	7	6	1	1	67	13	151
2014	Bachelor's degree	35	38	14	9	3	1	0	74	12	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	17	10	6	0	0	67	16	1049
2011	Secondary or high school graduation certificate or equivalent or less	29	44	16	6	4	1	0	75	10	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	20	9	4	0	0	66	13	969
2011	University certificate or diploma below the bachelor's level	27	35	19	12	7	0	0	63	19	179
2011	Bachelor's degree	32	40	15	8	5	0	0	72	13	1139
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	17	12	6	0	0	65	18	1053
2008	Secondary or high school graduation certificate or equivalent or less	34	38	13	9	5	1	0	73	15	560
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	17	10	5	0	0	68	15	912
2008	University certificate or diploma below the bachelor's level	23	42	15	12	8	0	0	65	20	146
2008	Bachelor's degree	30	41	15	9	5	0	0	71	14	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	15	11	6	0	0	68	17	936

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	25	17	9	7	4	2	65	17	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	25	20	10	7	5	1	60	18	787
2017	University certificate or diploma below the bachelor's level	33	25	16	10	12	3	1	61	23	159
2017	Bachelor's degree	34	25	17	12	7	3	1	62	20	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	26	21	10	9	4	0	58	20	1076
2014	Secondary or high school graduation certificate or equivalent or less	33	30	19	9	5	4	1	66	15	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	26	18	10	7	4	0	64	18	842
2014	University certificate or diploma below the bachelor's level	28	25	21	14	7	4	1	55	22	150
2014	Bachelor's degree	31	27	18	12	7	5	0	61	20	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	25	22	12	11	4	1	53	24	1051
2011	Secondary or high school graduation certificate or equivalent or less	32	29	19	9	7	3	1	64	17	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	25	19	10	7	5	1	61	19	965
2011	University certificate or diploma below the bachelor's level	29	25	17	11	13	4	1	57	25	180
2011	Bachelor's degree	30	27	18	11	8	5	1	60	20	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	24	20	13	11	6	1	54	25	1055
2008	Secondary or high school graduation certificate or equivalent or less	31	28	17	9	8	6	1	63	18	561
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	16	10	8	5	0	64	20	912
2008	University certificate or diploma below the bachelor's level	21	32	17	12	15	3	1	55	28	146
2008	Bachelor's degree	26	27	19	14	9	4	0	56	24	971
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	26	19	17	10	4	1	52	28	934

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	35	37	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	40	35	787
2017	University certificate or diploma below the bachelor's level	28	40	32	161
2017	Bachelor's degree	29	37	34	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	32	1075
2014	Secondary or high school graduation certificate or equivalent or less	28	39	33	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	43	34	842
2014	University certificate or diploma below the bachelor's level	32	30	38	151
2014	Bachelor's degree	27	40	33	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	34	1052
2011	Secondary or high school graduation certificate or equivalent or less	26	42	32	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	42	34	971
2011	University certificate or diploma below the bachelor's level	31	34	35	181
2011	Bachelor's degree	30	38	32	1142
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	30	1059

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	14	18	4	23	8	101
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	20	33	7	6	10	194
2017	University certificate or diploma below the bachelor's level	13	22	33	8	14	11	45
2017	Bachelor's degree	11	27	43	3	8	8	327
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	48	9	4	6	322
2014	Secondary or high school graduation certificate or equivalent or less	39	18	23	3	9999	17	112
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27	25	8	9999	11	196
2014	University certificate or diploma below the bachelor's level	32	31	25	4	9999	8	49
2014	Bachelor's degree	13	26	41	9	9999	11	296
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	22	51	13	9999	6	317
2011	Secondary or high school graduation certificate or equivalent or less	36	21	29	1	9999	12	144
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	25	32	8	9999	10	239
2011	University certificate or diploma below the bachelor's level	14	26	37	11	9999	13	55
2011	Bachelor's degree	15	27	43	8	9999	7	345
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	51	11	9999	7	317

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	85	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	785
2017	University certificate or diploma below the bachelor's level	20	80	161
2017	Bachelor's degree	15	85	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	1074
2014	Secondary or high school graduation certificate or equivalent or less	16	84	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	840
2014	University certificate or diploma below the bachelor's level	24	76	151
2014	Bachelor's degree	13	87	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	1046

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	135
2017	University certificate or diploma below the bachelor's level	35	34
2017	Bachelor's degree	41	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	182
2014	Secondary or high school graduation certificate or equivalent or less	53	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	136
2014	University certificate or diploma below the bachelor's level	35	36
2014	Bachelor's degree	40	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	137

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	135
2017	University certificate or diploma below the bachelor's level	79	34
2017	Bachelor's degree	69	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	182
2014	Secondary or high school graduation certificate or equivalent or less	59	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	136
2014	University certificate or diploma below the bachelor's level	81	36
2014	Bachelor's degree	66	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	137

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	135
2017	University certificate or diploma below the bachelor's level	0	34
2017	Bachelor's degree	4	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	182
2014	Bachelor's degree	11	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	137

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	135
2017	University certificate or diploma below the bachelor's level	34
2017	Bachelor's degree	175
2014	Secondary or high school graduation certificate or equivalent or less	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	136
2014	University certificate or diploma below the bachelor's level	36
2014	Bachelor's degree	144

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	34
2017	Bachelor's degree	4	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	182
2014	Secondary or high school graduation certificate or equivalent or less	8	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	136
2014	University certificate or diploma below the bachelor's level	0	36
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	137

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	135
2017	Bachelor's degree	8	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	136
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	137

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	175
2014	University certificate or diploma below the bachelor's level	0	36

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	135
2017	University certificate or diploma below the bachelor's level	35	34
2017	Bachelor's degree	38	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	182
2014	Secondary or high school graduation certificate or equivalent or less	29	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	136
2014	University certificate or diploma below the bachelor's level	31	36
2014	Bachelor's degree	38	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	137

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	135
2017	University certificate or diploma below the bachelor's level	45	34
2017	Bachelor's degree	41	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	182
2014	Secondary or high school graduation certificate or equivalent or less	33	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	136
2014	University certificate or diploma below the bachelor's level	39	36
2014	Bachelor's degree	38	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	137

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	135
2017	University certificate or diploma below the bachelor's level	41	34
2017	Bachelor's degree	42	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	182
2014	Secondary or high school graduation certificate or equivalent or less	41	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	136
2014	University certificate or diploma below the bachelor's level	39	36
2014	Bachelor's degree	39	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	137

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	135
2017	University certificate or diploma below the bachelor's level	49	34
2017	Bachelor's degree	38	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	182
2014	Secondary or high school graduation certificate or equivalent or less	41	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	136
2014	University certificate or diploma below the bachelor's level	44	36
2014	Bachelor's degree	43	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	137

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	135
2017	University certificate or diploma below the bachelor's level	24	34
2017	Bachelor's degree	32	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	182
2014	Secondary or high school graduation certificate or equivalent or less	22	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	136
2014	University certificate or diploma below the bachelor's level	36	36
2014	Bachelor's degree	24	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	137

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	135
2017	University certificate or diploma below the bachelor's level	77	34
2017	Bachelor's degree	56	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	182
2014	Secondary or high school graduation certificate or equivalent or less	48	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	136
2014	University certificate or diploma below the bachelor's level	73	36
2014	Bachelor's degree	58	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	137

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	135
2017	University certificate or diploma below the bachelor's level	36	34
2017	Bachelor's degree	29	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	182
2014	Secondary or high school graduation certificate or equivalent or less	33	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	136
2014	University certificate or diploma below the bachelor's level	42	36
2014	Bachelor's degree	31	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	137

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61
2017	University certificate or diploma below the bachelor's level	34
2014	University certificate or diploma below the bachelor's level	36

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	135
2017	Bachelor's degree	7	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	136
2014	Bachelor's degree	5	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	137

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	135
2017	Bachelor's degree	9	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	182
2014	Secondary or high school graduation certificate or equivalent or less	9	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	136
2014	Bachelor's degree	10	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	137

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	135
2017	University certificate or diploma below the bachelor's level	56	34
2017	Bachelor's degree	47	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	182
2014	Secondary or high school graduation certificate or equivalent or less	40	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	136
2014	University certificate or diploma below the bachelor's level	40	36
2014	Bachelor's degree	43	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	137

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	135
2017	University certificate or diploma below the bachelor's level	30	34
2017	Bachelor's degree	19	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	182
2014	Secondary or high school graduation certificate or equivalent or less	32	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	136
2014	University certificate or diploma below the bachelor's level	21	36
2014	Bachelor's degree	24	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	137

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	135
2017	University certificate or diploma below the bachelor's level	20	34
2017	Bachelor's degree	15	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	182
2014	Secondary or high school graduation certificate or equivalent or less	24	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	136
2014	University certificate or diploma below the bachelor's level	17	36
2014	Bachelor's degree	15	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	137

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	134
2017	University certificate or diploma below the bachelor's level	47	34
2017	Bachelor's degree	52	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	182
2014	Secondary or high school graduation certificate or equivalent or less	57	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	137
2014	University certificate or diploma below the bachelor's level	41	36
2014	Bachelor's degree	61	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	137

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	134
2017	University certificate or diploma below the bachelor's level	20	34
2017	Bachelor's degree	22	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	182
2014	Secondary or high school graduation certificate or equivalent or less	19	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	137
2014	University certificate or diploma below the bachelor's level	28	36
2014	Bachelor's degree	32	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	137

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	134
2017	Bachelor's degree	10	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	137
2014	University certificate or diploma below the bachelor's level	0	36
2014	Bachelor's degree	15	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	137

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	134
2017	University certificate or diploma below the bachelor's level	27	34
2017	Bachelor's degree	12	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	182
2014	Secondary or high school graduation certificate or equivalent or less	25	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	137
2014	University certificate or diploma below the bachelor's level	19	36
2014	Bachelor's degree	15	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	137

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	134
2017	University certificate or diploma below the bachelor's level	27	34
2017	Bachelor's degree	13	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	182
2014	Secondary or high school graduation certificate or equivalent or less	8	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	137
2014	Bachelor's degree	16	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	137

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	134
2017	University certificate or diploma below the bachelor's level	18	34
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	137
2014	Bachelor's degree	4	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	137

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	134
2017	Bachelor's degree	12	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	182
2014	Secondary or high school graduation certificate or equivalent or less	13	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	137
2014	Bachelor's degree	15	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	137

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	134
2017	Bachelor's degree	12	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	182
2014	Secondary or high school graduation certificate or equivalent or less	11	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	137
2014	Bachelor's degree	12	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	137

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	134
2017	University certificate or diploma below the bachelor's level	24	34
2017	Bachelor's degree	29	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	182
2014	Secondary or high school graduation certificate or equivalent or less	17	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	137
2014	University certificate or diploma below the bachelor's level	31	36
2014	Bachelor's degree	23	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	137

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	128
2017	University certificate or diploma below the bachelor's level	25	28
2017	Bachelor's degree	12	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	172
2014	Secondary or high school graduation certificate or equivalent or less	21	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	131
2014	Bachelor's degree	9	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	130

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	128
2017	Bachelor's degree	23	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	172
2014	Secondary or high school graduation certificate or equivalent or less	17	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	131
2014	Bachelor's degree	14	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	130

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	128
2017	University certificate or diploma below the bachelor's level	21	28
2017	Bachelor's degree	10	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	172
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	131
2014	University certificate or diploma below the bachelor's level	23	35
2014	Bachelor's degree	13	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	130

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	128
2017	Bachelor's degree	4	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	172
2014	Secondary or high school graduation certificate or equivalent or less	13	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	131
2014	Bachelor's degree	12	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	130

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	128
2017	University certificate or diploma below the bachelor's level	25	28
2017	Bachelor's degree	15	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	172
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	131
2014	Bachelor's degree	8	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	130

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	128
2017	Bachelor's degree	10	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	172
2014	Secondary or high school graduation certificate or equivalent or less	10	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	131
2014	Bachelor's degree	8	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	130

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	128
2017	Bachelor's degree	17	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	172
2014	Secondary or high school graduation certificate or equivalent or less	10	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	131
2014	Bachelor's degree	14	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	130

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	128
2017	Bachelor's degree	10	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	172
2014	Secondary or high school graduation certificate or equivalent or less	8	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	131
2014	University certificate or diploma below the bachelor's level	14	35
2014	Bachelor's degree	14	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	130

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	128
2017	University certificate or diploma below the bachelor's level	17	28
2017	Bachelor's degree	10	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	172
2014	Secondary or high school graduation certificate or equivalent or less	15	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	131
2014	University certificate or diploma below the bachelor's level	20	35
2014	Bachelor's degree	10	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	130

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	128
2017	Bachelor's degree	29	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	172
2014	Secondary or high school graduation certificate or equivalent or less	20	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	131
2014	University certificate or diploma below the bachelor's level	23	35
2014	Bachelor's degree	27	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	130

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	128
2017	Bachelor's degree	12	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	172
2014	University certificate or diploma below the bachelor's level	17	35
2014	Bachelor's degree	15	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	130

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	128
2017	University certificate or diploma below the bachelor's level	32	28
2017	Bachelor's degree	51	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	172
2014	Secondary or high school graduation certificate or equivalent or less	32	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	131
2014	University certificate or diploma below the bachelor's level	59	35
2014	Bachelor's degree	48	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	130

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	28
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	130

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	128
2017	University certificate or diploma below the bachelor's level	40	28
2017	Bachelor's degree	56	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	172
2014	Secondary or high school graduation certificate or equivalent or less	40	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	131
2014	University certificate or diploma below the bachelor's level	60	35
2014	Bachelor's degree	56	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	130

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59
2017	University certificate or diploma below the bachelor's level	28
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	172

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	128
2017	University certificate or diploma below the bachelor's level	18	28
2017	Bachelor's degree	13	171
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	172
2014	Secondary or high school graduation certificate or equivalent or less	20	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	131
2014	Bachelor's degree	12	138
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	130

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	88	12	61
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	89	11	134
2017	University certificate or diploma below the bachelor's level	91	9	34
2017	Bachelor's degree	86	14	176
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	10	182

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	20	17	6	6	24	11	56	18	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	19	4	7	27	7	54	17	789
2017	University certificate or diploma below the bachelor's level	19	16	14	6	6	26	14	57	20	161
2017	Bachelor's degree	14	13	17	6	5	33	12	50	20	1156
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	14	15	6	7	37	8	49	23	1075
2014	Secondary or high school graduation certificate or equivalent or less	20	16	21	5	5	26	8	54	15	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	20	5	4	28	6	56	13	843
2014	University certificate or diploma below the bachelor's level	16	17	21	6	7	25	9	50	19	151
2014	Bachelor's degree	15	13	18	5	3	35	10	52	16	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	15	16	5	5	36	9	53	18	1051

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	30	18	4	5	12	2	68	11	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	28	20	5	5	12	2	66	11	789
2017	University certificate or diploma below the bachelor's level	28	27	17	6	6	15	2	66	14	160
2017	Bachelor's degree	26	31	18	6	3	14	1	68	11	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	28	16	7	6	16	1	65	16	1076
2014	Secondary or high school graduation certificate or equivalent or less	30	30	17	6	3	13	1	70	10	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	20	4	3	13	0	69	8	843
2014	University certificate or diploma below the bachelor's level	23	30	21	5	4	14	3	65	10	151
2014	Bachelor's degree	28	31	16	6	3	15	1	70	10	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	29	19	5	4	17	2	66	11	1050
2011	Secondary or high school graduation certificate or equivalent or less	32	33	16	6	3	9	1	72	10	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	34	17	5	4	10	0	71	10	969
2011	University certificate or diploma below the bachelor's level	21	38	18	8	6	9	1	65	15	181
2011	Bachelor's degree	27	33	20	5	3	11	0	69	9	1140
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	21	5	4	14	1	65	11	1051

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	43	14	6	2	4	6	76	8	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	50	11	4	1	3	1	82	6	788
2017	University certificate or diploma below the bachelor's level	28	41	11	6	2	5	8	78	9	161
2017	Bachelor's degree	26	45	10	6	3	2	8	79	10	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	45	11	8	2	2	8	77	11	1074
2014	Secondary or high school graduation certificate or equivalent or less	28	51	12	5	1	3	2	82	6	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	51	14	3	1	1	1	81	4	843
2014	University certificate or diploma below the bachelor's level	25	51	13	4	2	2	3	80	7	151
2014	Bachelor's degree	24	51	11	6	1	1	6	81	7	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	51	11	6	2	1	7	80	8	1051
2011	Secondary or high school graduation certificate or equivalent or less	31	52	11	3	2	1	1	84	4	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	54	10	4	1	1	2	85	4	971
2011	University certificate or diploma below the bachelor's level	25	52	13	6	2	0	3	78	8	180
2011	Bachelor's degree	23	51	11	6	2	1	6	79	9	1133
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	52	10	8	2	1	8	78	12	1052
2008	Secondary or high school graduation certificate or equivalent or less	30	49	10	4	1	2	3	83	5	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	48	10	5	1	1	2	83	7	912
2008	University certificate or diploma below the bachelor's level	31	47	10	4	3	1	4	82	7	145
2008	Bachelor's degree	22	50	12	7	3	1	6	77	10	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	47	10	7	4	2	9	76	13	938

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	19	24	5	2	22	14	51	12	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	22	6	4	25	7	53	15	789
2017	University certificate or diploma below the bachelor's level	14	15	21	6	5	24	16	47	18	160
2017	Bachelor's degree	9	19	20	6	5	28	13	48	18	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	19	9	6	33	10	42	26	1075
2014	Secondary or high school graduation certificate or equivalent or less	16	18	27	3	3	22	10	50	10	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	27	7	6	22	6	45	18	842
2014	University certificate or diploma below the bachelor's level	9	24	24	7	9	22	6	45	22	151
2014	Bachelor's degree	7	18	21	6	4	30	14	46	17	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	22	6	4	32	12	42	18	1052
2011	Secondary or high school graduation certificate or equivalent or less	12	24	25	8	5	18	8	49	17	547
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	23	28	8	6	20	5	44	19	970
2011	University certificate or diploma below the bachelor's level	7	26	26	6	8	20	7	45	20	181
2011	Bachelor's degree	6	19	24	7	3	32	9	43	17	1133
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	18	23	7	5	31	10	39	21	1054

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	32	9	3	1	8	7	84	5	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	11	2	1	8	1	84	4	788
2017	University certificate or diploma below the bachelor's level	40	26	12	3	1	11	7	80	5	160
2017	Bachelor's degree	41	30	9	2	2	8	8	84	5	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	27	12	4	2	11	8	78	7	1075
2014	Secondary or high school graduation certificate or equivalent or less	39	34	13	2	1	9	2	82	3	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	11	3	2	8	2	83	5	843
2014	University certificate or diploma below the bachelor's level	32	41	13	2	1	8	3	81	4	151
2014	Bachelor's degree	40	30	9	4	1	9	6	82	7	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	32	12	3	2	9	8	80	6	1052
2011	Secondary or high school graduation certificate or equivalent or less	41	34	11	3	1	7	2	82	5	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	11	4	2	7	2	82	6	970
2011	University certificate or diploma below the bachelor's level	37	31	14	4	3	7	3	76	8	180
2011	Bachelor's degree	40	30	11	3	1	9	6	83	5	1137
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	29	13	4	2	13	8	76	8	1055
2008	Secondary or high school graduation certificate or equivalent or less	39	34	11	2	2	11	3	83	4	563
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	10	4	2	7	2	82	7	911
2008	University certificate or diploma below the bachelor's level	31	44	11	2	3	7	2	82	5	145
2008	Bachelor's degree	34	33	12	4	2	9	6	79	7	973
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	12	3	2	12	9	78	7	938

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	31	12	3	2	11	7	80	5	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	30	13	4	2	13	2	78	7	787
2017	University certificate or diploma below the bachelor's level	28	26	15	4	3	17	8	71	9	160
2017	Bachelor's degree	30	30	11	5	5	11	8	74	13	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	27	13	7	6	13	8	67	17	1075
2014	Secondary or high school graduation certificate or equivalent or less	35	31	15	4	2	10	3	76	6	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	16	4	2	11	2	76	6	840
2014	University certificate or diploma below the bachelor's level	26	36	17	5	4	9	3	70	10	150
2014	Bachelor's degree	30	30	12	6	2	14	6	74	10	1083
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	14	5	3	15	7	72	10	1050
2011	Secondary or high school graduation certificate or equivalent or less	34	35	14	3	3	10	1	77	7	548
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	14	6	3	9	2	75	10	962
2011	University certificate or diploma below the bachelor's level	31	29	18	6	5	10	2	67	12	180
2011	Bachelor's degree	29	30	15	4	2	13	6	73	8	1133
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	29	14	5	3	17	8	70	11	1052
2008	Secondary or high school graduation certificate or equivalent or less	36	31	15	6	3	8	2	73	10	562
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	13	6	3	6	2	74	11	911
2008	University certificate or diploma below the bachelor's level	27	35	19	5	4	9	2	69	10	146
2008	Bachelor's degree	32	31	12	7	4	7	6	73	13	972
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	13	8	4	10	8	68	15	936

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	93	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	788
2017	University certificate or diploma below the bachelor's level	11	89	161
2017	Bachelor's degree	7	93	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	91	1074
2014	Secondary or high school graduation certificate or equivalent or less	4	96	400
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	840
2014	University certificate or diploma below the bachelor's level	10	90	151
2014	Bachelor's degree	5	95	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	1048

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	48
2017	University certificate or diploma below the bachelor's level	33	18
2017	Bachelor's degree	30	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	53
2014	Bachelor's degree	33	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	74

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	48
2017	University certificate or diploma below the bachelor's level	78	18
2017	Bachelor's degree	85	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	98
2014	Secondary or high school graduation certificate or equivalent or less	94	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	53
2014	University certificate or diploma below the bachelor's level	100	15
2014	Bachelor's degree	86	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	74

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	98
2014	Bachelor's degree	0	54

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48
2017	University certificate or diploma below the bachelor's level	18
2017	Bachelor's degree	84
2014	Secondary or high school graduation certificate or equivalent or less	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53
2014	University certificate or diploma below the bachelor's level	15
2014	Bachelor's degree	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	7	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	98
2014	Bachelor's degree	8	54

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	98
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	74

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	98
2014	University certificate or diploma below the bachelor's level	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	74

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	48
2017	Bachelor's degree	23	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	98
2014	Bachelor's degree	11	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	74

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	48
2017	Bachelor's degree	25	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	53
2014	Bachelor's degree	13	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	74

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	48
2017	Bachelor's degree	12	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	98
2014	Secondary or high school graduation certificate or equivalent or less	0	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	74

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	98
2014	Secondary or high school graduation certificate or equivalent or less	0	16
2014	University certificate or diploma below the bachelor's level	0	15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	48
2017	Bachelor's degree	35	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	53
2014	Bachelor's degree	31	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	74

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	48
2017	Bachelor's degree	27	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	53
2014	Bachelor's degree	23	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	74

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	48
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	0	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	98
2014	Secondary or high school graduation certificate or equivalent or less	0	16
2014	University certificate or diploma below the bachelor's level	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	98
2014	Secondary or high school graduation certificate or equivalent or less	0	16
2014	University certificate or diploma below the bachelor's level	0	15
2014	Bachelor's degree	11	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	74

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	53
2014	Bachelor's degree	20	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	74

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	University certificate or diploma below the bachelor's level	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	98

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	98
2014	Secondary or high school graduation certificate or equivalent or less	0	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	53
2014	Bachelor's degree	9	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	74

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	University certificate or diploma below the bachelor's level	18
2017	Bachelor's degree	81
2014	Secondary or high school graduation certificate or equivalent or less	16
2014	University certificate or diploma below the bachelor's level	15
2014	Bachelor's degree	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	48
2017	University certificate or diploma below the bachelor's level	28	18
2017	Bachelor's degree	16	81
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	98
2014	Secondary or high school graduation certificate or equivalent or less	75	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	53
2014	Bachelor's degree	26	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	74

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	48
2017	University certificate or diploma below the bachelor's level	34	18
2017	Bachelor's degree	25	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	98
2014	Secondary or high school graduation certificate or equivalent or less	31	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	53
2014	University certificate or diploma below the bachelor's level	33	15
2014	Bachelor's degree	20	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	73

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	48
2017	Bachelor's degree	8	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	53
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	73

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	48
2017	University certificate or diploma below the bachelor's level	0	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	98
2014	Bachelor's degree	9	54

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	48
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	53
2014	University certificate or diploma below the bachelor's level	34	15
2014	Bachelor's degree	15	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	73

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	98
2014	University certificate or diploma below the bachelor's level	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	73

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	98
2014	Secondary or high school graduation certificate or equivalent or less	0	16
2014	University certificate or diploma below the bachelor's level	0	15
2014	Bachelor's degree	9	54

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	24
2017	Bachelor's degree	8	83
2014	Bachelor's degree	0	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	73

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	48
2017	Bachelor's degree	9	83
2014	Secondary or high school graduation certificate or equivalent or less	0	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	53
2014	Bachelor's degree	11	54

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	48
2017	University certificate or diploma below the bachelor's level	44	18
2017	Bachelor's degree	54	83
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	98
2014	Secondary or high school graduation certificate or equivalent or less	51	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	53
2014	University certificate or diploma below the bachelor's level	40	15
2014	Bachelor's degree	58	54
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	73

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21
2017	Bachelor's degree	7	82
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	50
2014	Bachelor's degree	0	49

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	47
2017	Bachelor's degree	13	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	50
2014	Bachelor's degree	17	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	69

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21
2014	Secondary or high school graduation certificate or equivalent or less	16
2014	Bachelor's degree	49

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50
2014	University certificate or diploma below the bachelor's level	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93
2014	Secondary or high school graduation certificate or equivalent or less	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	15
2017	Bachelor's degree	9	82
2014	University certificate or diploma below the bachelor's level	0	15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	93
2014	University certificate or diploma below the bachelor's level	0	15
2014	Bachelor's degree	14	49

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	47
2017	Bachelor's degree	6	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	93
2014	Bachelor's degree	12	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	69

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	93
2014	Bachelor's degree	16	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	69

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	47
2017	Bachelor's degree	29	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	93
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	50
2014	University certificate or diploma below the bachelor's level	47	15
2014	Bachelor's degree	24	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	69

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	15
2017	Bachelor's degree	6	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	93
2014	Bachelor's degree	18	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	69

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	47
2017	University certificate or diploma below the bachelor's level	34	15
2017	Bachelor's degree	45	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	93
2014	Secondary or high school graduation certificate or equivalent or less	38	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	50
2014	University certificate or diploma below the bachelor's level	82	15
2014	Bachelor's degree	47	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	69

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21
2017	University certificate or diploma below the bachelor's level	15
2017	Bachelor's degree	82

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	47
2017	University certificate or diploma below the bachelor's level	67	15
2017	Bachelor's degree	61	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	93
2014	Secondary or high school graduation certificate or equivalent or less	62	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	50
2014	University certificate or diploma below the bachelor's level	52	15
2014	Bachelor's degree	69	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	69

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21
2017	University certificate or diploma below the bachelor's level	15
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	93

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	47
2017	Bachelor's degree	18	82
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	93
2014	Secondary or high school graduation certificate or equivalent or less	31	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	50
2014	University certificate or diploma below the bachelor's level	0	15
2014	Bachelor's degree	14	49
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	69

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	91	9	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	87	13	48
2017	University certificate or diploma below the bachelor's level	94	6	18
2017	Bachelor's degree	92	8	84
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	94	6	98

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	19	17	4	3	29	9	62	10	373
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	17	19	2	3	35	8	58	9	789
2017	University certificate or diploma below the bachelor's level	18	14	17	2	3	33	13	59	9	161
2017	Bachelor's degree	16	15	17	2	2	38	10	59	8	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	11	16	3	4	44	8	52	14	1073
2014	Secondary or high school graduation certificate or equivalent or less	19	20	22	1	2	28	9	61	4	402
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	18	20	2	2	33	7	60	7	841
2014	University certificate or diploma below the bachelor's level	16	19	18	5	3	32	8	57	14	151
2014	Bachelor's degree	15	12	17	2	1	42	11	57	7	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	13	16	2	3	45	8	55	11	1051

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	32	16	2	3	12	3	76	6	371
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	19	3	2	14	3	71	6	787
2017	University certificate or diploma below the bachelor's level	31	23	16	2	4	21	4	72	8	161
2017	Bachelor's degree	31	29	17	2	2	17	2	74	5	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	27	16	4	3	19	2	71	9	1073
2014	Secondary or high school graduation certificate or equivalent or less	28	32	18	1	1	17	2	75	3	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	28	19	2	3	16	1	72	5	841
2014	University certificate or diploma below the bachelor's level	23	35	17	2	3	15	5	73	6	151
2014	Bachelor's degree	32	27	16	2	1	20	2	75	5	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	28	17	3	3	21	2	70	7	1051
2011	Secondary or high school graduation certificate or equivalent or less	36	33	14	3	2	12	0	78	6	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	19	3	2	11	0	72	6	969
2011	University certificate or diploma below the bachelor's level	26	30	22	4	5	12	0	64	11	181
2011	Bachelor's degree	33	33	15	3	1	15	0	78	5	1141
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	31	18	4	2	17	0	71	7	1053

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	22	18	17	16	1	5	46	35	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	17	20	16	19	1	2	43	36	784
2017	University certificate or diploma below the bachelor's level	21	26	16	13	20	1	4	48	35	160
2017	Bachelor's degree	22	26	22	13	15	0	2	49	28	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	23	20	14	15	0	2	50	30	1073

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	24	24	10	8	3	56	19	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	26	26	15	9	2	49	25	784
2017	University certificate or diploma below the bachelor's level	21	27	30	11	9	1	49	20	161
2017	Bachelor's degree	16	31	27	14	11	1	47	26	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	29	19	10	1	41	29	1075

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	29	20	7	5	0	4	66	13	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	21	10	6	1	2	61	17	780
2017	University certificate or diploma below the bachelor's level	27	28	20	13	10	0	2	56	23	160
2017	Bachelor's degree	22	34	22	12	8	0	1	57	20	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	27	26	15	11	0	2	47	26	1071

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	23	19	12	10	1	3	57	23	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	24	23	15	14	1	2	47	30	784
2017	University certificate or diploma below the bachelor's level	20	26	23	17	13	0	1	46	31	161
2017	Bachelor's degree	23	25	23	14	11	0	2	50	26	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	24	22	17	11	1	2	48	29	1076

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	18	8	2	1	1	16	87	4	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	21	10	5	2	2	10	80	8	787
2017	University certificate or diploma below the bachelor's level	43	22	15	5	2	1	12	74	8	161
2017	Bachelor's degree	43	27	12	6	4	1	7	76	11	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	25	20	8	6	0	6	63	15	1075

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	26	18	8	5	3	68	13	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	18	11	6	1	65	17	784
2017	University certificate or diploma below the bachelor's level	34	28	16	14	7	2	63	21	160
2017	Bachelor's degree	33	30	19	10	7	1	63	17	1150
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	29	23	14	8	1	55	22	1071

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	32	14	7	3	1	3	76	10	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	19	9	4	1	2	67	14	787
2017	University certificate or diploma below the bachelor's level	33	22	23	13	5	1	3	57	19	160
2017	Bachelor's degree	29	33	23	9	5	1	1	63	14	1147
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	31	23	14	9	0	2	53	23	1073

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	28	20	9	4	0	3	65	14	374
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	22	11	6	1	2	60	17	785
2017	University certificate or diploma below the bachelor's level	26	26	22	17	6	1	3	54	24	160
2017	Bachelor's degree	22	36	21	14	5	0	2	59	19	1150
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	24	15	10	0	2	50	26	1071

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	27	20	7	5	1	3	67	12	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	20	9	5	0	2	65	14	786
2017	University certificate or diploma below the bachelor's level	29	23	28	12	5	0	3	54	17	161
2017	Bachelor's degree	29	34	18	10	7	0	2	64	18	1149
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	21	13	9	0	2	56	23	1073

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	29	16	5	4	0	3	74	9	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30	19	11	6	1	2	63	18	783
2017	University certificate or diploma below the bachelor's level	32	27	21	11	8	0	1	60	19	160
2017	Bachelor's degree	31	37	18	8	4	0	2	69	13	1149
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	32	20	9	6	1	2	64	15	1067

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	17	10	5	3	4	81	9	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	19	12	5	2	2	80	7	788
2017	University certificate or diploma below the bachelor's level	59	18	11	7	3	2	79	10	160
2017	Bachelor's degree	56	23	11	5	2	3	81	8	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	22	11	5	3	2	81	8	1071

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	10	5	3	4	1	5	87	8	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	11	7	3	2	1	4	87	5	787
2017	University certificate or diploma below the bachelor's level	67	11	6	7	5	0	4	81	13	160
2017	Bachelor's degree	73	11	5	4	3	0	3	87	7	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	12	5	4	4	1	4	87	8	1075

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	26	9	5	3	0	3	83	7	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	24	12	3	2	1	3	83	5	788
2017	University certificate or diploma below the bachelor's level	55	22	9	6	3	0	5	81	10	160
2017	Bachelor's degree	61	24	8	3	2	0	3	87	5	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	27	7	4	2	0	2	87	6	1071

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	13	9	6	4	0	3	80	10	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	20	9	6	3	1	3	81	9	784
2017	University certificate or diploma below the bachelor's level	56	20	5	9	7	0	2	78	17	160
2017	Bachelor's degree	60	18	8	6	4	1	3	81	10	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	19	9	8	5	1	2	77	13	1073

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	11	2	2	1	1	25	94	4	371
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	12	6	2	0	1	26	89	3	788
2017	University certificate or diploma below the bachelor's level	55	10	5	2	2	0	26	88	5	159
2017	Bachelor's degree	55	13	5	2	1	0	25	90	4	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	15	6	3	1	1	24	87	5	1069

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	14	6	1	1	0	7	91	3	373
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	18	7	1	0	1	8	90	2	787
2017	University certificate or diploma below the bachelor's level	66	16	6	2	2	0	9	90	4	158
2017	Bachelor's degree	67	17	7	1	1	0	6	90	3	1149
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	23	6	2	1	1	5	91	3	1066

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	12	4	2	2	0	5	91	5	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	17	7	4	2	1	6	87	6	788
2017	University certificate or diploma below the bachelor's level	62	17	8	3	5	0	5	83	9	160
2017	Bachelor's degree	70	15	5	3	2	0	4	89	6	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	15	5	2	3	1	4	89	5	1071

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	25	13	4	1	4	81	6	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	26	15	5	3	3	76	8	785
2017	University certificate or diploma below the bachelor's level	55	23	10	3	4	4	81	8	160
2017	Bachelor's degree	49	29	14	4	1	3	81	5	1151
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	27	12	3	2	2	83	5	1069

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	36	27	11	6	0	1	56	17	376
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	31	35	15	5	1	1	44	20	784
2017	University certificate or diploma below the bachelor's level	15	27	38	11	8	1	1	43	19	160
2017	Bachelor's degree	12	35	34	14	4	0	0	47	19	1154
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	30	37	17	5	0	0	41	22	1075

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	16	33	26	15	0	1	41	26	370
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	20	34	23	13	0	1	37	29	789
2017	University certificate or diploma below the bachelor's level	9	20	31	22	15	1	1	38	30	161
2017	Bachelor's degree	6	18	39	24	13	0	0	37	24	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	20	39	25	9	0	0	34	27	1072

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	40	18	5	5	4	1	71	11	371
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	41	17	6	5	5	0	71	12	786
2017	University certificate or diploma below the bachelor's level	28	38	17	6	5	5	0	70	12	161
2017	Bachelor's degree	30	42	14	6	3	4	0	75	10	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	14	6	4	4	0	75	11	1075

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	40	18	7	7	3	67	15	372
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	21	9	8	3	61	17	784
2017	University certificate or diploma below the bachelor's level	20	34	16	15	11	4	57	26	161
2017	Bachelor's degree	23	40	16	12	7	2	65	19	1152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	39	16	11	10	2	63	21	1074

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	82	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	82	786
2017	University certificate or diploma below the bachelor's level	17	83	161
2017	Bachelor's degree	15	85	1153
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	1075
2014	Secondary or high school graduation certificate or equivalent or less	14	86	401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	841
2014	University certificate or diploma below the bachelor's level	14	86	151
2014	Bachelor's degree	12	88	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1046

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	20	70
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	18	142
2017	University certificate or diploma below the bachelor's level	83	17	29
2017	Bachelor's degree	79	21	172
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	23	164
2014	Secondary or high school graduation certificate or equivalent or less	91	9	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	18	119
2014	University certificate or diploma below the bachelor's level	74	26	22
2014	Bachelor's degree	78	22	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	19	123

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	31	7	2	3	0	2	87	5	56
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	7	6	3	0	0	85	9	117
2017	University certificate or diploma below the bachelor's level	47	32	4	4	12	0	0	79	16	24
2017	Bachelor's degree	56	33	6	5	1	0	0	89	5	134
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	38	5	6	0	0	0	89	6	127
2014	Secondary or high school graduation certificate or equivalent or less	62	14	12	10	2	0	0	76	12	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	35	6	4	1	1	0	89	5	97
2014	University certificate or diploma below the bachelor's level	45	24	24	0	7	0	0	69	7	16
2014	Bachelor's degree	54	29	7	8	1	1	0	84	9	102
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	27	3	4	2	0	0	91	6	99

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	23	16	12	8	2	2	39	61	375
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	24	18	11	9	3	1	35	65	787
2017	University certificate or diploma below the bachelor's level	34	19	19	9	15	2	1	35	65	161
2017	Bachelor's degree	28	24	21	12	10	4	1	29	71	1155
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	24	19	12	13	4	1	28	72	1075

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	492
2017	University certificate or diploma below the bachelor's level	25	101
2017	Bachelor's degree	21	785
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	729

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	492
2017	University certificate or diploma below the bachelor's level	37	101
2017	Bachelor's degree	37	785
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	729

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	492
2017	University certificate or diploma below the bachelor's level	19	101
2017	Bachelor's degree	15	785
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	729

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	492
2017	University certificate or diploma below the bachelor's level	37	101
2017	Bachelor's degree	39	785
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	729

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	492
2017	University certificate or diploma below the bachelor's level	9	101
2017	Bachelor's degree	8	785
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	729

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	492
2017	University certificate or diploma below the bachelor's level	38	101
2017	Bachelor's degree	42	785
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	729

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	50	18	10	3	11	216
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	50	17	8	6	13	481
2017	University certificate or diploma below the bachelor's level	4	41	22	9	3	21	100
2017	Bachelor's degree	6	52	19	9	3	11	770
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	47	22	10	4	11	720

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	22	16	12	22	3	11	42	39	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	19	16	21	3	10	34	43	497
2017	University certificate or diploma below the bachelor's level	16	13	24	15	22	1	8	32	42	102
2017	Bachelor's degree	12	26	15	15	21	2	9	43	40	784
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	20	15	19	24	2	9	36	47	730

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	9	14	14	48	3	9	15	69	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	10	13	17	48	3	7	14	72	496
2017	University certificate or diploma below the bachelor's level	2	10	22	12	45	3	6	13	63	102
2017	Bachelor's degree	3	10	12	20	45	3	7	15	72	784
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	9	12	16	49	3	8	13	73	726

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me