2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 35 4 6 3 0 0 87 9 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 44 5 8 4 0 0 83 12 789
2017 University certificate or diploma below the bachelor's level 43 37 5 12 2 0 0 80 14 161
2017 Bachelor's degree 39 47 4 8 2 0 0 86 10 1156
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 47 5 10 3 0 0 82 13 1075
2014 Secondary or high school graduation certificate or equivalent or less 46 42 6 5 1 0 0 88 6 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 41 6 11 3 0 0 79 14 842
2014 University certificate or diploma below the bachelor's level 38 39 10 12 2 0 0 77 14 151
2014 Bachelor's degree 33 49 5 9 3 0 0 83 12 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 45 6 12 3 0 0 78 16 1051
2011 Secondary or high school graduation certificate or equivalent or less 49 38 4 6 2 0 0 87 8 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 42 5 7 2 0 0 86 9 971
2011 University certificate or diploma below the bachelor's level 42 39 7 11 2 0 0 80 13 179
2011 Bachelor's degree 42 44 5 7 2 0 0 86 9 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 47 5 10 3 0 0 81 14 1057
2008 Secondary or high school graduation certificate or equivalent or less 53 36 5 5 1 0 0 89 6 559
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 39 5 8 1 0 0 86 9 911
2008 University certificate or diploma below the bachelor's level 37 45 6 10 3 0 0 81 13 146
2008 Bachelor's degree 40 46 4 8 2 0 0 86 10 972
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 46 5 11 3 0 0 82 14 939

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 69 23 4 3 1 0 0 92 4 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 24 4 3 2 0 1 91 5 787
2017 University certificate or diploma below the bachelor's level 64 26 4 3 1 1 1 92 4 158
2017 Bachelor's degree 71 20 3 3 1 1 0 92 4 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 22 4 3 2 1 0 91 5 1075
2014 Secondary or high school graduation certificate or equivalent or less 64 27 5 2 1 1 0 93 2 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 25 7 4 1 1 1 88 5 842
2014 University certificate or diploma below the bachelor's level 53 27 11 3 3 1 1 82 7 151
2014 Bachelor's degree 70 20 4 2 1 1 1 92 4 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 22 6 3 2 0 1 90 4 1051
2011 Secondary or high school graduation certificate or equivalent or less 71 22 3 2 1 1 0 94 3 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 71 20 4 3 1 0 1 92 4 968
2011 University certificate or diploma below the bachelor's level 63 25 4 5 2 0 1 89 7 179
2011 Bachelor's degree 70 21 3 3 1 1 1 92 5 1142
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 71 18 5 3 2 1 1 90 5 1055
2008 Secondary or high school graduation certificate or equivalent or less 69 22 4 3 1 0 0 92 3 561
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 21 5 3 1 0 0 91 4 910
2008 University certificate or diploma below the bachelor's level 60 26 8 5 1 0 1 87 6 146
2008 Bachelor's degree 68 22 4 4 2 1 1 91 6 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 21 5 3 2 1 1 90 5 937

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 63 24 7 3 2 0 1 88 5 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 23 6 7 3 0 1 84 10 787
2017 University certificate or diploma below the bachelor's level 54 28 7 11 1 0 0 82 11 161
2017 Bachelor's degree 62 22 6 7 3 0 0 84 10 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 20 5 8 5 0 0 82 13 1075
2014 Secondary or high school graduation certificate or equivalent or less 49 32 8 9 2 0 0 81 11 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 26 8 7 3 0 1 83 9 843
2014 University certificate or diploma below the bachelor's level 45 24 12 12 5 0 2 71 17 151
2014 Bachelor's degree 57 24 6 8 3 0 2 83 11 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 59 21 7 7 5 0 1 80 13 1052
2011 Secondary or high school graduation certificate or equivalent or less 57 25 6 9 2 0 1 83 11 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 20 7 9 4 0 1 80 13 970
2011 University certificate or diploma below the bachelor's level 50 25 5 15 5 0 0 75 20 179
2011 Bachelor's degree 60 21 5 10 3 0 1 81 13 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 17 5 9 6 0 1 80 15 1057
2008 Secondary or high school graduation certificate or equivalent or less 58 26 6 6 3 0 0 84 9 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 21 6 9 4 0 1 81 13 911
2008 University certificate or diploma below the bachelor's level 50 22 7 16 4 0 0 73 20 146
2008 Bachelor's degree 55 22 7 11 4 0 1 77 15 973
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 17 6 11 5 0 1 78 16 937

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 53 30 6 7 5 0 0 83 12 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 34 8 8 3 0 0 81 12 787
2017 University certificate or diploma below the bachelor's level 45 33 9 8 6 0 0 78 14 161
2017 Bachelor's degree 47 31 7 8 6 0 0 79 14 1156
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 34 7 10 6 0 0 77 16 1075
2014 Secondary or high school graduation certificate or equivalent or less 49 36 6 5 4 0 0 85 9 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 33 8 9 4 0 0 79 13 842
2014 University certificate or diploma below the bachelor's level 47 34 7 7 5 0 0 81 12 151
2014 Bachelor's degree 50 31 6 8 4 0 0 82 11 1078
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 35 6 10 5 0 0 79 15 1051
2011 Secondary or high school graduation certificate or equivalent or less 46 37 6 6 4 0 0 84 10 542
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34 8 6 3 0 0 83 9 967
2011 University certificate or diploma below the bachelor's level 36 41 12 6 6 0 0 77 12 180
2011 Bachelor's degree 48 36 7 7 2 0 0 84 9 1136
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 36 8 8 4 0 0 81 11 1050

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 36 9 9 6 0 1 75 16 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 37 12 10 5 0 0 73 15 789
2017 University certificate or diploma below the bachelor's level 34 35 12 9 7 1 1 71 17 161
2017 Bachelor's degree 32 40 12 10 4 0 0 73 15 1156
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 39 11 13 6 0 0 70 19 1074
2014 Secondary or high school graduation certificate or equivalent or less 37 40 9 9 5 0 0 77 13 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 13 10 5 0 0 72 15 843
2014 University certificate or diploma below the bachelor's level 32 37 14 12 5 0 1 69 17 151
2014 Bachelor's degree 36 39 10 10 4 0 1 75 15 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 41 13 11 5 0 0 71 17 1051
2011 Secondary or high school graduation certificate or equivalent or less 38 37 11 9 4 0 1 76 13 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 41 13 9 4 0 1 74 13 972
2011 University certificate or diploma below the bachelor's level 31 44 8 7 9 0 1 76 16 181
2011 Bachelor's degree 30 43 13 9 4 0 1 74 13 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 41 15 9 3 0 2 72 12 1055
2008 Secondary or high school graduation certificate or equivalent or less 33 43 12 7 3 0 1 77 10 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 43 11 9 3 0 1 76 13 909
2008 University certificate or diploma below the bachelor's level 28 43 14 10 4 0 1 72 14 146
2008 Bachelor's degree 31 41 14 9 4 0 1 73 13 969
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 45 13 10 4 0 2 73 14 938

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 37 15 5 6 0 0 73 12 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 40 13 5 4 0 0 78 9 788
2017 University certificate or diploma below the bachelor's level 42 31 14 8 4 0 1 73 12 161
2017 Bachelor's degree 36 42 12 7 3 0 0 78 11 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 39 10 6 4 0 0 81 10 1074
2014 Secondary or high school graduation certificate or equivalent or less 35 39 17 5 4 0 0 74 9 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 37 13 8 4 0 0 75 12 842
2014 University certificate or diploma below the bachelor's level 36 41 12 8 3 0 0 76 11 151
2014 Bachelor's degree 34 41 13 8 4 0 0 75 12 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 40 10 7 4 0 0 80 10 1052
2011 Secondary or high school graduation certificate or equivalent or less 41 36 13 3 4 0 1 79 7 545
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 35 14 6 4 0 0 75 10 970
2011 University certificate or diploma below the bachelor's level 40 31 17 6 6 0 0 71 12 178
2011 Bachelor's degree 39 38 11 7 4 0 0 77 11 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 37 10 7 3 0 0 81 9 1056
2008 Secondary or high school graduation certificate or equivalent or less 36 41 11 8 4 0 0 77 11 561
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 42 14 7 3 0 0 76 10 909
2008 University certificate or diploma below the bachelor's level 35 35 14 8 8 0 0 70 16 145
2008 Bachelor's degree 33 44 12 7 4 0 0 77 11 972
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 41 10 7 4 0 0 79 11 938

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 37 8 5 6 0 0 82 10 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 40 10 4 3 0 0 83 7 788
2017 University certificate or diploma below the bachelor's level 47 36 10 5 2 0 1 83 7 161
2017 Bachelor's degree 43 40 8 6 3 0 0 83 9 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 36 8 6 3 0 0 84 9 1072
2014 Secondary or high school graduation certificate or equivalent or less 42 38 11 5 3 0 0 81 8 399
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 37 10 7 3 0 0 80 10 842
2014 University certificate or diploma below the bachelor's level 39 38 11 9 3 0 0 77 12 151
2014 Bachelor's degree 40 40 9 6 4 0 0 81 10 1080
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 37 7 7 3 0 0 83 10 1050
2011 Secondary or high school graduation certificate or equivalent or less 44 37 11 5 2 1 1 82 7 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 40 9 5 3 0 0 83 8 969
2011 University certificate or diploma below the bachelor's level 42 34 10 8 6 0 0 76 14 180
2011 Bachelor's degree 43 40 8 5 3 0 0 83 9 1142
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 37 6 6 2 0 0 85 8 1053
2008 Secondary or high school graduation certificate or equivalent or less 43 40 10 4 2 0 0 83 6 560
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 43 8 5 3 0 0 84 8 912
2008 University certificate or diploma below the bachelor's level 41 38 7 8 7 0 0 78 15 146
2008 Bachelor's degree 41 42 7 6 4 0 0 83 10 972
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 40 6 5 4 0 0 85 8 939

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 36 5 3 3 0 1 88 7 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 35 7 4 2 0 0 87 6 786
2017 University certificate or diploma below the bachelor's level 46 38 7 6 2 0 1 84 8 160
2017 Bachelor's degree 52 33 9 4 1 1 1 86 5 1148
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 32 7 5 3 1 0 84 8 1073
2014 Secondary or high school graduation certificate or equivalent or less 47 38 9 3 1 0 0 86 5 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 34 9 4 2 0 0 84 6 842
2014 University certificate or diploma below the bachelor's level 40 40 12 5 1 0 1 81 7 151
2014 Bachelor's degree 53 33 7 4 1 1 1 87 5 1080
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 36 9 4 2 1 0 84 6 1051

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 28 11 3 6 0 1 80 9 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 30 11 7 5 1 0 77 12 789
2017 University certificate or diploma below the bachelor's level 45 32 11 5 7 0 0 76 12 161
2017 Bachelor's degree 52 29 8 7 4 1 0 82 10 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 34 9 8 6 0 0 78 13 1072
2014 Secondary or high school graduation certificate or equivalent or less 45 30 12 8 4 0 1 76 12 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 35 12 7 5 0 0 76 12 842
2014 University certificate or diploma below the bachelor's level 42 30 15 8 5 0 1 72 12 151
2014 Bachelor's degree 47 33 9 7 4 0 0 80 11 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 41 34 10 9 5 0 0 75 15 1051
2011 Secondary or high school graduation certificate or equivalent or less 47 34 10 5 3 1 1 82 8 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 32 11 7 3 0 1 79 10 972
2011 University certificate or diploma below the bachelor's level 42 38 10 5 3 1 1 81 9 180
2011 Bachelor's degree 44 36 9 6 3 0 1 82 10 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 37 9 6 3 0 0 81 10 1053

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 23 15 6 7 2 18 64 17 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 24 11 10 10 2 11 64 23 787
2017 University certificate or diploma below the bachelor's level 28 19 14 8 9 2 19 61 21 161
2017 Bachelor's degree 28 21 12 11 12 2 15 58 27 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 20 10 14 15 3 15 52 36 1074
2014 Secondary or high school graduation certificate or equivalent or less 32 19 11 8 10 3 18 63 23 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 25 14 12 12 2 8 58 26 842
2014 University certificate or diploma below the bachelor's level 30 21 14 8 10 1 16 62 22 151
2014 Bachelor's degree 25 21 11 12 14 3 15 55 31 1081
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 17 11 13 20 3 17 44 42 1052
2011 Secondary or high school graduation certificate or equivalent or less 37 21 9 8 11 2 12 68 22 550
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 23 13 10 10 2 9 63 22 972
2011 University certificate or diploma below the bachelor's level 30 28 10 10 15 2 6 62 27 181
2011 Bachelor's degree 23 19 12 11 16 2 16 51 34 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 17 13 15 20 2 15 42 42 1056
2008 Secondary or high school graduation certificate or equivalent or less 39 25 9 6 9 2 11 73 17 560
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 25 8 10 11 1 8 68 23 912
2008 University certificate or diploma below the bachelor's level 38 25 6 13 12 0 5 66 27 146
2008 Bachelor's degree 31 21 11 11 14 2 10 59 29 973
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 20 10 15 18 3 13 48 40 937

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 44 13 6 6 0 0 76 12 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 43 14 8 4 0 0 73 12 788
2017 University certificate or diploma below the bachelor's level 33 43 10 9 5 0 1 77 14 160
2017 Bachelor's degree 30 43 13 10 4 0 0 73 13 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 44 9 8 5 0 0 77 14 1076
2014 Secondary or high school graduation certificate or equivalent or less 33 44 12 6 4 0 0 77 11 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 43 15 8 4 0 0 72 13 843
2014 University certificate or diploma below the bachelor's level 29 44 13 7 6 1 0 73 13 151
2014 Bachelor's degree 28 44 12 11 5 0 0 72 16 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 45 13 9 7 0 0 71 16 1052
2011 Secondary or high school graduation certificate or equivalent or less 39 37 14 5 5 1 0 76 10 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 39 13 8 5 0 0 74 13 972
2011 University certificate or diploma below the bachelor's level 34 37 14 8 7 0 0 71 15 180
2011 Bachelor's degree 30 41 16 8 5 0 0 71 13 1137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 42 13 10 6 0 0 71 16 1054
2008 Secondary or high school graduation certificate or equivalent or less 37 39 12 8 5 0 0 76 12 559
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 41 13 7 5 0 0 74 13 904
2008 University certificate or diploma below the bachelor's level 30 40 14 12 5 0 0 70 16 143
2008 Bachelor's degree 30 43 12 10 5 0 0 73 14 969
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 47 10 9 6 0 0 75 15 938

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 38 14 8 8 0 1 70 16 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 33 20 11 7 0 0 62 18 786
2017 University certificate or diploma below the bachelor's level 31 36 12 13 8 0 0 67 21 161
2017 Bachelor's degree 28 40 15 11 6 0 0 68 18 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 37 14 12 9 0 0 64 21 1074
2014 Secondary or high school graduation certificate or equivalent or less 30 36 18 9 6 0 1 67 15 400
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 37 19 11 8 0 0 62 19 842
2014 University certificate or diploma below the bachelor's level 22 34 20 13 12 1 0 56 25 151
2014 Bachelor's degree 25 37 16 15 6 0 0 62 22 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 35 17 16 11 0 0 56 27 1050
2011 Secondary or high school graduation certificate or equivalent or less 27 39 14 11 8 1 0 67 19 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 38 18 12 9 0 0 61 20 972
2011 University certificate or diploma below the bachelor's level 28 35 14 14 9 0 0 63 23 181
2011 Bachelor's degree 23 39 17 12 8 1 0 62 20 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 40 17 14 9 0 0 60 23 1057

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 40 13 7 4 0 0 76 11 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 40 16 8 3 0 0 73 11 785
2017 University certificate or diploma below the bachelor's level 30 41 15 11 3 0 1 71 14 161
2017 Bachelor's degree 32 42 11 10 4 0 0 74 14 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 39 11 11 5 0 0 72 17 1074

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 42 42 9 3 3 1 0 84 6 372
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 38 12 5 3 1 0 80 8 784
2017 University certificate or diploma below the bachelor's level 40 39 12 4 4 0 1 80 8 160
2017 Bachelor's degree 42 41 9 6 2 0 0 83 8 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 38 9 6 3 0 0 82 10 1075
2014 Secondary or high school graduation certificate or equivalent or less 38 41 10 4 3 1 1 81 8 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 42 11 5 4 1 0 80 8 843
2014 University certificate or diploma below the bachelor's level 43 38 11 4 3 1 0 82 7 151
2014 Bachelor's degree 39 43 10 5 2 1 0 83 7 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 43 12 6 3 1 0 79 9 1052
2011 Secondary or high school graduation certificate or equivalent or less 41 41 10 4 2 2 0 83 6 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 41 12 6 2 1 0 80 8 971
2011 University certificate or diploma below the bachelor's level 37 47 8 4 3 0 0 84 8 181
2011 Bachelor's degree 37 44 11 5 2 0 0 82 7 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 41 12 7 4 0 0 77 11 1055
2008 Secondary or high school graduation certificate or equivalent or less 44 37 12 4 2 1 0 82 6 561
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 40 11 5 3 1 0 81 8 911
2008 University certificate or diploma below the bachelor's level 39 38 12 6 5 1 0 77 11 145
2008 Bachelor's degree 39 39 12 5 4 0 0 79 9 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 40 10 7 4 0 0 78 11 939

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 37 14 7 8 0 0 71 15 372
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 35 18 11 7 0 0 65 17 787
2017 University certificate or diploma below the bachelor's level 31 31 19 12 7 0 0 61 19 161
2017 Bachelor's degree 32 38 12 10 7 0 0 71 17 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 37 12 11 9 0 0 68 20 1076

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 34 9 3 2 0 0 86 5 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 35 11 3 1 0 0 84 5 784
2017 University certificate or diploma below the bachelor's level 53 31 11 3 1 0 0 84 5 160
2017 Bachelor's degree 45 36 12 4 2 0 0 81 6 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 37 10 4 3 0 0 84 7 1069
2014 Secondary or high school graduation certificate or equivalent or less 63 28 5 1 2 0 0 91 3 400
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 28 9 2 2 0 0 88 4 841
2014 University certificate or diploma below the bachelor's level 57 26 13 2 3 0 0 83 4 151
2014 Bachelor's degree 52 32 11 3 1 0 0 85 5 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 37 9 4 2 0 0 85 6 1051
2011 Secondary or high school graduation certificate or equivalent or less 61 29 7 2 1 0 0 90 3 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 32 8 2 1 0 0 90 3 973
2011 University certificate or diploma below the bachelor's level 53 33 9 2 3 0 0 86 5 181
2011 Bachelor's degree 50 36 9 2 2 0 0 87 4 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 38 9 4 2 0 0 85 6 1057

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 37 14 8 6 1 1 72 14 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 39 16 8 6 0 0 70 14 782
2017 University certificate or diploma below the bachelor's level 30 34 15 13 7 0 1 64 20 160
2017 Bachelor's degree 32 38 13 11 6 0 0 70 17 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 37 12 13 7 0 1 67 20 1069
2014 Secondary or high school graduation certificate or equivalent or less 26 41 13 11 8 1 0 68 19 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 41 15 13 7 0 0 65 20 842
2014 University certificate or diploma below the bachelor's level 22 36 16 14 11 0 0 58 26 151
2014 Bachelor's degree 25 42 13 13 7 0 0 67 19 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 42 13 14 9 0 0 65 22 1052
2011 Secondary or high school graduation certificate or equivalent or less 33 39 14 8 6 0 1 73 13 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 39 14 9 6 0 0 70 15 970
2011 University certificate or diploma below the bachelor's level 33 40 12 7 7 0 1 73 15 181
2011 Bachelor's degree 30 40 15 9 5 0 0 70 15 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 39 14 13 7 0 0 66 20 1057

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 35 14 5 6 0 0 75 11 373
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 35 16 8 7 0 0 69 15 784
2017 University certificate or diploma below the bachelor's level 34 33 16 9 8 0 0 67 17 160
2017 Bachelor's degree 34 34 15 9 7 0 0 69 16 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 34 14 13 9 0 0 65 22 1071
2014 Secondary or high school graduation certificate or equivalent or less 30 40 16 7 6 1 0 71 13 400
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 37 14 12 8 0 0 67 19 842
2014 University certificate or diploma below the bachelor's level 30 30 15 14 11 1 0 61 25 151
2014 Bachelor's degree 30 34 15 14 7 0 0 64 21 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 35 17 14 9 0 0 59 24 1052

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 34 13 7 6 0 0 75 12 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 36 14 9 5 0 0 72 14 785
2017 University certificate or diploma below the bachelor's level 34 34 16 9 6 0 0 69 15 160
2017 Bachelor's degree 33 40 13 8 4 0 1 74 13 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 37 15 8 7 0 1 70 15 1071
2014 Secondary or high school graduation certificate or equivalent or less 34 43 11 8 3 0 0 78 10 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 40 15 9 5 0 0 71 14 841
2014 University certificate or diploma below the bachelor's level 32 34 19 9 5 1 0 67 14 151
2014 Bachelor's degree 30 39 15 10 4 1 0 70 15 1081
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 40 18 11 6 1 1 64 17 1052
2011 Secondary or high school graduation certificate or equivalent or less 42 38 12 4 2 1 1 81 7 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 40 12 7 2 1 1 78 9 970
2011 University certificate or diploma below the bachelor's level 32 41 17 8 3 0 0 72 11 181
2011 Bachelor's degree 35 42 13 6 3 1 1 78 9 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 43 15 6 4 1 1 75 11 1056

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 43 38 9 4 4 1 0 82 8 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 38 13 6 4 0 0 77 9 786
2017 University certificate or diploma below the bachelor's level 39 40 13 5 2 0 0 79 8 159
2017 Bachelor's degree 38 41 11 7 2 0 0 79 9 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 38 11 7 4 0 0 78 11 1071
2014 Secondary or high school graduation certificate or equivalent or less 44 39 9 2 4 1 0 84 6 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 41 12 6 3 0 0 79 9 843
2014 University certificate or diploma below the bachelor's level 41 37 13 4 5 0 0 78 9 151
2014 Bachelor's degree 38 39 12 7 4 0 0 77 11 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 43 12 8 4 0 0 76 12 1052
2011 Secondary or high school graduation certificate or equivalent or less 42 42 8 5 3 0 0 84 8 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 41 10 6 3 0 0 81 8 973
2011 University certificate or diploma below the bachelor's level 39 40 11 5 5 0 0 79 10 181
2011 Bachelor's degree 37 44 11 5 3 0 0 81 8 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 46 11 6 3 0 0 80 9 1056
2008 Secondary or high school graduation certificate or equivalent or less 45 38 9 4 3 0 0 83 8 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 42 9 6 2 0 0 83 8 910
2008 University certificate or diploma below the bachelor's level 34 44 8 10 3 0 0 78 13 145
2008 Bachelor's degree 37 43 9 7 3 0 0 81 10 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 46 8 7 4 0 0 82 10 939

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 51 31 11 3 2 1 1 83 5 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 35 14 8 2 0 1 76 10 789
2017 University certificate or diploma below the bachelor's level 39 38 14 4 3 0 1 78 7 161
2017 Bachelor's degree 39 34 15 7 3 0 1 74 11 1156
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 35 20 9 3 0 0 68 12 1075
2014 Secondary or high school graduation certificate or equivalent or less 46 33 16 3 1 0 1 80 4 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 37 18 5 2 0 0 75 8 842
2014 University certificate or diploma below the bachelor's level 36 42 17 3 2 0 0 77 5 151
2014 Bachelor's degree 36 38 16 7 3 0 0 74 10 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 37 18 8 4 0 0 70 12 1051
2011 Secondary or high school graduation certificate or equivalent or less 41 35 16 4 3 0 1 77 7 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 36 17 5 3 0 0 75 8 972
2011 University certificate or diploma below the bachelor's level 27 39 19 9 5 0 1 68 14 181
2011 Bachelor's degree 36 38 16 6 4 0 0 74 10 1137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 39 17 7 5 0 0 71 12 1052
2008 Secondary or high school graduation certificate or equivalent or less 35 35 20 8 3 0 0 70 11 561
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 40 19 8 4 0 0 69 12 912
2008 University certificate or diploma below the bachelor's level 26 37 20 10 6 0 0 64 16 146
2008 Bachelor's degree 27 39 20 9 4 0 0 66 13 973
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 39 20 10 7 0 0 62 17 939

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 19 33 20 11 1 4 33 31 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 24 33 20 11 1 4 32 34 781
2017 University certificate or diploma below the bachelor's level 8 24 37 16 9 1 5 27 34 160
2017 Bachelor's degree 10 21 36 19 10 2 2 30 32 1151
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 21 39 19 9 1 2 29 31 1072
2014 Secondary or high school graduation certificate or equivalent or less 7 27 35 18 8 0 4 28 36 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 27 38 17 7 1 1 24 36 842
2014 University certificate or diploma below the bachelor's level 8 28 39 14 6 0 5 21 37 151
2014 Bachelor's degree 8 25 37 18 9 1 2 27 35 1081
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 24 40 19 6 1 2 26 33 1050
2011 Secondary or high school graduation certificate or equivalent or less 11 24 31 20 7 1 5 29 38 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 24 36 19 8 0 2 28 35 971
2011 University certificate or diploma below the bachelor's level 8 28 34 22 6 1 1 29 37 179
2011 Bachelor's degree 9 25 34 20 8 1 2 29 36 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 28 34 20 6 1 2 26 38 1055
2008 Secondary or high school graduation certificate or equivalent or less 10 29 34 16 7 1 2 24 41 560
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 31 33 18 6 1 2 24 42 911
2008 University certificate or diploma below the bachelor's level 13 32 33 18 3 0 2 21 46 146
2008 Bachelor's degree 9 26 36 19 7 1 2 26 36 970
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 26 33 20 8 1 1 29 37 937

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 8 13 25 24 21 3 5 49 24 372
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 18 24 24 17 3 6 45 28 780
2017 University certificate or diploma below the bachelor's level 8 15 24 27 13 5 8 46 27 160
2017 Bachelor's degree 6 13 25 26 21 4 4 52 21 1150
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 13 25 29 18 3 3 50 23 1070
2014 Secondary or high school graduation certificate or equivalent or less 6 18 29 23 14 4 6 41 27 400
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 17 28 28 14 3 3 45 25 841
2014 University certificate or diploma below the bachelor's level 11 12 34 22 12 1 7 37 26 151
2014 Bachelor's degree 4 15 26 30 19 2 3 52 20 1080
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 17 26 32 14 2 3 48 24 1048
2011 Secondary or high school graduation certificate or equivalent or less 8 16 31 23 13 3 6 40 26 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 15 28 27 16 3 4 46 24 968
2011 University certificate or diploma below the bachelor's level 9 17 29 25 14 3 2 42 27 180
2011 Bachelor's degree 7 14 24 31 17 3 4 52 22 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 16 28 28 14 3 2 44 26 1055
2008 Secondary or high school graduation certificate or equivalent or less 9 23 31 20 12 3 2 33 34 558
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 22 28 24 12 2 2 38 33 910
2008 University certificate or diploma below the bachelor's level 12 18 23 26 10 6 5 41 34 146
2008 Bachelor's degree 8 19 28 27 13 2 3 42 28 969
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 18 26 29 14 3 2 44 28 935

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 22 25 15 13 3 7 31 41 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 25 27 16 8 2 5 26 44 781
2017 University certificate or diploma below the bachelor's level 23 23 28 12 7 1 7 20 49 160
2017 Bachelor's degree 15 21 30 17 11 2 4 30 38 1149
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 23 29 18 9 2 3 29 41 1071
2014 Secondary or high school graduation certificate or equivalent or less 18 26 29 15 6 2 4 22 47 400
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 28 27 12 7 2 2 20 52 839
2014 University certificate or diploma below the bachelor's level 22 32 29 9 6 0 2 16 55 151
2014 Bachelor's degree 19 26 25 15 11 2 3 27 47 1080
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 22 29 17 7 2 2 25 45 1048
2011 Secondary or high school graduation certificate or equivalent or less 14 25 29 15 8 2 6 26 42 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 23 30 14 11 2 3 26 42 968
2011 University certificate or diploma below the bachelor's level 19 31 27 10 9 1 2 20 52 181
2011 Bachelor's degree 20 23 23 19 10 2 3 30 46 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 23 28 17 8 2 3 25 46 1056
2008 Secondary or high school graduation certificate or equivalent or less 16 27 29 16 6 2 4 23 46 559
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 26 32 14 8 2 2 23 43 910
2008 University certificate or diploma below the bachelor's level 21 27 30 11 7 3 1 19 50 146
2008 Bachelor's degree 17 26 28 15 9 2 3 25 46 969
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 23 29 16 8 1 2 25 44 935

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 6 12 26 26 24 1 4 53 20 372
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 13 31 27 18 2 3 47 20 778
2017 University certificate or diploma below the bachelor's level 9 12 34 25 13 1 5 41 23 159
2017 Bachelor's degree 8 14 31 28 16 1 2 45 23 1148
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 18 31 26 11 1 2 39 30 1070
2014 Secondary or high school graduation certificate or equivalent or less 6 15 33 27 12 2 4 42 22 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 16 38 25 12 2 2 38 23 837
2014 University certificate or diploma below the bachelor's level 7 17 38 23 12 1 3 36 24 151
2014 Bachelor's degree 8 18 32 25 13 1 2 40 27 1079
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 18 37 25 9 1 1 36 27 1048
2011 Secondary or high school graduation certificate or equivalent or less 7 16 32 28 12 1 4 42 24 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 14 34 28 14 1 3 43 21 963
2011 University certificate or diploma below the bachelor's level 8 19 36 26 8 1 2 35 28 180
2011 Bachelor's degree 8 18 33 26 13 1 2 39 27 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 16 35 26 10 1 2 38 27 1054
2008 Secondary or high school graduation certificate or equivalent or less 7 19 33 26 11 2 2 39 27 559
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 16 34 29 10 1 2 41 24 907
2008 University certificate or diploma below the bachelor's level 11 25 32 22 9 1 1 31 36 146
2008 Bachelor's degree 9 22 34 23 9 1 2 33 32 969
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 21 33 23 10 1 1 34 32 934

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 11 17 25 18 21 2 6 42 31 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 23 24 18 13 1 4 33 41 784
2017 University certificate or diploma below the bachelor's level 16 19 26 16 15 1 6 34 38 157
2017 Bachelor's degree 14 18 28 19 16 1 4 37 34 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 23 29 20 11 1 4 32 38 1069
2014 Secondary or high school graduation certificate or equivalent or less 13 24 27 17 12 1 6 31 40 400
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 24 30 16 10 1 2 27 42 840
2014 University certificate or diploma below the bachelor's level 15 29 28 17 7 0 5 25 46 151
2014 Bachelor's degree 15 23 29 17 11 2 3 30 39 1080
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 23 34 17 9 2 2 26 39 1047
2011 Secondary or high school graduation certificate or equivalent or less 14 20 31 18 10 0 6 31 37 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 26 28 17 12 0 4 30 41 968
2011 University certificate or diploma below the bachelor's level 17 25 31 16 7 1 3 24 44 180
2011 Bachelor's degree 14 24 30 18 10 1 3 29 40 1137
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 22 32 19 9 1 3 29 38 1057
2008 Secondary or high school graduation certificate or equivalent or less 15 24 29 17 12 0 3 30 40 556
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 25 28 17 11 1 3 29 42 906
2008 University certificate or diploma below the bachelor's level 15 32 29 8 12 0 3 21 49 146
2008 Bachelor's degree 13 24 29 19 10 1 3 30 39 970
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 21 30 21 10 2 3 33 35 935

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 15 20 24 16 6 6 46 32 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 17 26 19 18 3 6 40 32 781
2017 University certificate or diploma below the bachelor's level 13 19 26 17 17 2 6 37 35 159
2017 Bachelor's degree 11 15 23 23 20 4 4 47 28 1152
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 8 14 25 26 19 3 5 49 25 1073
2014 Secondary or high school graduation certificate or equivalent or less 7 18 25 24 17 3 6 45 27 399
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 14 24 30 19 2 4 52 22 840
2014 University certificate or diploma below the bachelor's level 8 16 25 26 17 2 7 47 26 151
2014 Bachelor's degree 4 10 24 31 23 3 4 58 16 1077
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 6 10 23 33 19 3 6 57 18 1049
2011 Secondary or high school graduation certificate or equivalent or less 8 18 26 23 14 4 7 41 29 545
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 14 24 27 19 3 7 51 22 965
2011 University certificate or diploma below the bachelor's level 7 17 28 21 17 2 8 42 27 179
2011 Bachelor's degree 5 12 27 26 21 3 6 52 18 1136
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 5 12 27 30 18 3 5 52 19 1053
2008 Secondary or high school graduation certificate or equivalent or less 13 27 20 23 12 2 4 37 42 559
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 16 24 24 17 2 5 44 30 910
2008 University certificate or diploma below the bachelor's level 15 16 28 21 13 1 5 37 33 143
2008 Bachelor's degree 10 20 25 22 15 2 5 41 32 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 15 26 27 14 4 4 44 27 937

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 16 28 17 15 4 6 36 33 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 21 33 15 11 3 4 28 36 778
2017 University certificate or diploma below the bachelor's level 16 21 29 11 13 5 6 27 41 160
2017 Bachelor's degree 12 16 34 20 11 3 3 33 31 1152
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 21 33 19 10 2 3 30 35 1073
2014 Secondary or high school graduation certificate or equivalent or less 11 22 32 16 11 3 6 29 36 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 23 31 15 8 4 2 25 42 840
2014 University certificate or diploma below the bachelor's level 16 25 31 16 5 3 5 23 43 151
2014 Bachelor's degree 16 23 30 17 10 2 3 28 41 1079
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 23 33 16 9 3 2 26 39 1050
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 68 20 5 4 2 0 1 89 6 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 22 6 4 2 0 2 87 6 788
2017 University certificate or diploma below the bachelor's level 62 24 4 6 2 0 2 88 8 159
2017 Bachelor's degree 70 17 5 5 2 0 1 88 7 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 18 6 6 3 0 1 84 9 1076
2014 Secondary or high school graduation certificate or equivalent or less 59 24 9 4 2 1 2 84 7 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 20 7 3 2 1 2 88 5 842
2014 University certificate or diploma below the bachelor's level 58 22 6 6 4 1 2 83 10 151
2014 Bachelor's degree 68 19 5 4 2 0 1 89 6 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 19 6 5 3 0 1 85 8 1050
2011 Secondary or high school graduation certificate or equivalent or less 61 22 8 5 2 1 2 85 7 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 17 7 5 4 0 2 83 9 970
2011 University certificate or diploma below the bachelor's level 59 22 3 6 5 1 4 85 12 179
2011 Bachelor's degree 62 21 5 6 3 0 2 85 9 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 63 18 6 8 5 0 1 82 12 1054
2008 Secondary or high school graduation certificate or equivalent or less 59 23 5 5 4 0 4 85 10 561
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 19 7 5 6 0 5 81 12 908
2008 University certificate or diploma below the bachelor's level 52 21 14 7 3 0 3 75 10 146
2008 Bachelor's degree 59 19 7 7 5 0 3 80 13 973
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 19 7 8 6 0 3 79 14 938

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 31 12 9 8 4 5 67 19 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 34 17 9 7 3 4 66 16 788
2017 University certificate or diploma below the bachelor's level 29 27 14 11 8 2 9 63 21 159
2017 Bachelor's degree 30 30 14 8 5 6 6 68 15 1156
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 30 11 9 7 7 5 70 18 1076
2014 Secondary or high school graduation certificate or equivalent or less 31 32 19 7 7 1 2 65 15 400
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 36 17 8 5 4 2 68 14 840
2014 University certificate or diploma below the bachelor's level 28 26 23 5 10 4 4 59 16 151
2014 Bachelor's degree 32 29 14 8 5 7 4 69 15 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 32 13 8 6 7 5 69 16 1051

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 29 8 7 8 1 0 77 16 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 28 12 9 5 1 0 74 14 788
2017 University certificate or diploma below the bachelor's level 43 32 10 7 8 0 0 75 15 160
2017 Bachelor's degree 51 29 7 7 5 1 0 81 12 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 31 7 9 6 1 0 78 15 1072
2014 Secondary or high school graduation certificate or equivalent or less 44 33 8 8 5 1 0 78 14 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 30 10 10 6 1 0 74 16 843
2014 University certificate or diploma below the bachelor's level 42 31 12 7 7 1 1 74 14 151
2014 Bachelor's degree 50 29 6 9 4 1 0 80 14 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 32 9 9 7 1 0 74 16 1051

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 32 12 9 7 2 1 71 16 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 35 14 10 6 2 1 69 16 788
2017 University certificate or diploma below the bachelor's level 35 37 14 7 5 1 1 73 12 160
2017 Bachelor's degree 39 38 11 7 3 1 0 78 11 1156
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 37 9 7 5 2 1 78 13 1076
2014 Secondary or high school graduation certificate or equivalent or less 28 39 15 12 4 1 1 68 17 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 38 14 11 5 1 1 70 16 839
2014 University certificate or diploma below the bachelor's level 27 40 13 11 7 2 1 69 18 151
2014 Bachelor's degree 36 39 10 8 3 2 1 78 12 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 40 10 8 4 2 1 78 12 1051
2011 Secondary or high school graduation certificate or equivalent or less 30 34 13 13 7 3 1 66 20 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 37 13 11 7 1 1 69 18 973
2011 University certificate or diploma below the bachelor's level 30 40 13 9 5 3 0 71 15 181
2011 Bachelor's degree 35 37 10 9 4 2 2 76 13 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 36 10 10 4 2 1 76 14 1056
2008 Secondary or high school graduation certificate or equivalent or less 28 36 14 13 4 3 1 67 18 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 39 11 13 7 2 1 68 20 908
2008 University certificate or diploma below the bachelor's level 16 48 13 7 10 4 1 68 18 146
2008 Bachelor's degree 32 40 12 9 4 2 1 75 13 969
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 39 10 8 4 3 1 77 13 939

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 26 14 8 7 9 2 67 16 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 30 15 10 9 9 1 62 21 789
2017 University certificate or diploma below the bachelor's level 28 30 11 11 9 9 1 65 23 160
2017 Bachelor's degree 34 28 12 8 6 10 1 70 16 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 29 12 9 9 10 1 67 20 1075
2014 Secondary or high school graduation certificate or equivalent or less 31 27 18 11 8 5 2 62 20 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 29 16 9 8 9 1 63 19 839
2014 University certificate or diploma below the bachelor's level 28 24 16 14 11 7 1 56 27 151
2014 Bachelor's degree 32 30 11 10 6 9 2 70 18 1081
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 27 12 10 10 9 2 64 22 1052
2011 Secondary or high school graduation certificate or equivalent or less 30 25 16 11 10 7 1 60 22 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 25 16 12 9 6 1 60 22 971
2011 University certificate or diploma below the bachelor's level 32 26 14 9 13 5 0 61 23 180
2011 Bachelor's degree 35 27 13 9 7 7 1 68 18 1138
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 25 13 10 7 9 1 66 19 1057
2008 Secondary or high school graduation certificate or equivalent or less 30 32 12 10 10 6 1 66 21 561
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 29 14 11 10 8 1 63 22 910
2008 University certificate or diploma below the bachelor's level 18 29 20 12 13 8 1 51 27 146
2008 Bachelor's degree 33 29 13 11 7 7 1 67 19 970
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 29 12 10 7 9 1 68 19 939

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 17 24 17 12 11 15 4 51 28 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 23 21 15 10 15 2 44 31 789
2017 University certificate or diploma below the bachelor's level 13 22 19 17 8 17 3 45 32 159
2017 Bachelor's degree 14 23 19 13 8 19 4 48 28 1151
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 20 17 13 10 22 4 46 31 1072
2014 Secondary or high school graduation certificate or equivalent or less 13 26 21 16 9 12 2 46 29 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 22 22 14 13 14 3 41 33 839
2014 University certificate or diploma below the bachelor's level 11 26 21 18 9 14 1 43 32 151
2014 Bachelor's degree 14 22 19 15 10 16 3 45 31 1081
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 21 19 17 11 18 3 42 35 1052

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 35 8 5 5 0 0 82 10 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 38 11 7 2 1 0 80 10 787
2017 University certificate or diploma below the bachelor's level 48 30 8 9 4 1 0 78 13 160
2017 Bachelor's degree 50 36 7 5 2 1 0 86 7 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 32 6 5 3 0 0 86 8 1072
2014 Secondary or high school graduation certificate or equivalent or less 38 40 11 6 3 1 0 79 10 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 41 9 6 2 0 0 82 9 839
2014 University certificate or diploma below the bachelor's level 35 50 8 3 4 0 0 85 7 151
2014 Bachelor's degree 50 36 6 4 2 0 0 87 6 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 39 7 6 2 0 0 85 8 1052
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 44 32 13 6 4 0 1 77 10 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 34 14 7 3 1 0 76 10 789
2017 University certificate or diploma below the bachelor's level 43 36 12 8 2 1 0 79 9 160
2017 Bachelor's degree 43 35 11 6 4 0 0 79 10 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 36 10 8 6 0 1 75 14 1076
2014 Secondary or high school graduation certificate or equivalent or less 46 34 11 6 3 0 0 80 9 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 37 13 5 4 1 0 78 9 843
2014 University certificate or diploma below the bachelor's level 36 39 12 7 5 0 1 75 13 151
2014 Bachelor's degree 40 38 9 7 4 0 1 79 12 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 39 11 8 6 1 0 74 14 1052
2011 Secondary or high school graduation certificate or equivalent or less 42 34 12 7 5 0 0 76 12 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 35 14 8 5 0 0 72 13 972
2011 University certificate or diploma below the bachelor's level 39 36 11 6 7 0 0 75 14 179
2011 Bachelor's degree 37 38 12 7 4 0 0 76 12 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 39 11 11 6 0 0 73 16 1054
2008 Secondary or high school graduation certificate or equivalent or less 38 31 13 10 7 1 0 70 17 563
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 34 17 8 8 1 0 67 17 910
2008 University certificate or diploma below the bachelor's level 23 41 10 12 11 0 2 66 24 146
2008 Bachelor's degree 32 36 12 12 7 1 0 68 19 970
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 40 13 12 7 0 1 67 20 938

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 31 8 6 4 1 1 81 10 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 28 14 5 4 2 0 77 9 788
2017 University certificate or diploma below the bachelor's level 50 33 10 4 4 0 1 83 8 159
2017 Bachelor's degree 53 29 9 4 3 1 1 84 7 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 28 9 5 5 2 1 81 10 1073
2014 Secondary or high school graduation certificate or equivalent or less 47 28 14 5 3 1 1 77 9 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 34 11 5 3 2 1 80 9 842
2014 University certificate or diploma below the bachelor's level 39 37 11 5 5 1 0 78 11 150
2014 Bachelor's degree 51 28 10 5 3 2 1 81 8 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 30 10 6 5 2 0 79 11 1052
2011 Secondary or high school graduation certificate or equivalent or less 46 30 14 5 3 2 0 77 8 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 31 11 8 4 2 1 76 13 972
2011 University certificate or diploma below the bachelor's level 40 38 11 5 5 1 0 78 10 179
2011 Bachelor's degree 47 31 10 6 4 2 0 80 10 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 32 10 7 5 2 0 77 13 1054
2008 Secondary or high school graduation certificate or equivalent or less 42 31 13 7 5 2 1 75 12 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 36 12 7 6 2 0 74 14 910
2008 University certificate or diploma below the bachelor's level 32 29 11 12 11 4 1 65 24 146
2008 Bachelor's degree 40 32 13 6 6 2 1 74 12 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 33 12 9 6 3 1 72 16 937

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 32 8 8 5 0 0 79 13 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 31 13 7 4 1 0 77 11 787
2017 University certificate or diploma below the bachelor's level 48 32 11 5 4 1 0 80 9 159
2017 Bachelor's degree 51 31 9 5 3 1 1 83 8 1151
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 32 8 8 5 1 0 79 13 1074
2014 Secondary or high school graduation certificate or equivalent or less 45 34 9 7 5 0 0 79 12 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 36 9 7 4 0 0 79 11 842
2014 University certificate or diploma below the bachelor's level 41 35 9 8 5 1 0 77 14 151
2014 Bachelor's degree 47 33 9 6 4 1 0 81 10 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 34 9 8 6 1 0 77 14 1051
2011 Secondary or high school graduation certificate or equivalent or less 42 37 9 7 5 1 0 80 12 550
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 34 12 9 6 0 0 73 15 971
2011 University certificate or diploma below the bachelor's level 39 35 12 7 6 1 0 75 13 178
2011 Bachelor's degree 44 34 9 8 4 1 0 79 12 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 34 11 9 5 0 0 74 15 1052
2008 Secondary or high school graduation certificate or equivalent or less 40 33 10 9 8 1 0 73 17 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 36 13 8 8 0 0 71 16 910
2008 University certificate or diploma below the bachelor's level 30 33 14 14 8 2 0 64 22 146
2008 Bachelor's degree 37 34 11 9 7 1 0 72 16 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 37 11 12 6 1 0 70 18 936

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 78 17 3 1 1 0 0 95 2 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 79 15 3 1 1 0 1 95 2 788
2017 University certificate or diploma below the bachelor's level 78 13 5 2 1 0 1 93 3 159
2017 Bachelor's degree 79 14 3 2 1 0 1 94 3 1152
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 14 4 3 2 0 1 92 4 1073
2014 Secondary or high school graduation certificate or equivalent or less 74 17 4 2 1 0 2 93 3 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 79 14 3 1 1 0 2 95 2 842
2014 University certificate or diploma below the bachelor's level 70 17 5 3 3 0 3 89 6 151
2014 Bachelor's degree 81 12 3 2 1 0 2 95 2 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 14 4 1 2 1 2 93 3 1052
2011 Secondary or high school graduation certificate or equivalent or less 78 14 4 1 1 1 1 94 3 550
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 13 5 2 2 0 2 91 4 969
2011 University certificate or diploma below the bachelor's level 72 12 3 5 4 1 3 87 9 179
2011 Bachelor's degree 76 15 3 2 2 0 1 93 4 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 14 4 3 3 0 1 90 6 1052
2008 Secondary or high school graduation certificate or equivalent or less 79 13 2 2 2 1 2 95 4 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 79 9 3 3 3 0 3 92 6 910
2008 University certificate or diploma below the bachelor's level 73 10 4 5 2 0 5 88 7 145
2008 Bachelor's degree 79 10 4 3 2 0 3 91 5 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 13 4 3 3 0 3 90 6 938

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 21 7 6 5 2 5 81 12 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 25 8 5 5 3 4 80 11 787
2017 University certificate or diploma below the bachelor's level 50 22 9 3 5 3 8 81 8 159
2017 Bachelor's degree 54 24 5 5 4 3 5 85 9 1152
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 23 8 6 4 7 5 79 11 1070
2014 Secondary or high school graduation certificate or equivalent or less 50 28 6 3 5 3 5 84 9 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 26 7 4 5 4 3 82 10 842
2014 University certificate or diploma below the bachelor's level 46 27 7 5 8 3 3 78 14 151
2014 Bachelor's degree 58 20 7 4 5 3 3 83 10 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 48 25 8 5 5 4 5 81 11 1052
2011 Secondary or high school graduation certificate or equivalent or less 53 23 9 5 4 3 3 80 10 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 27 8 8 6 1 2 78 14 971
2011 University certificate or diploma below the bachelor's level 50 29 8 3 6 0 3 82 10 180
2011 Bachelor's degree 51 25 9 5 4 2 3 81 10 1136
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 26 10 6 5 4 5 77 12 1056

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 56 27 6 5 5 0 1 84 10 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 26 8 4 4 1 0 83 9 785
2017 University certificate or diploma below the bachelor's level 55 25 10 6 3 1 1 81 9 160
2017 Bachelor's degree 61 26 5 4 3 1 0 88 7 1149
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 26 7 6 5 1 0 82 11 1074

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 25 9 4 3 1 0 84 8 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 25 9 4 4 2 0 83 8 786
2017 University certificate or diploma below the bachelor's level 60 23 7 6 4 0 0 84 10 160
2017 Bachelor's degree 62 23 7 3 3 1 0 87 7 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 58 23 7 4 6 2 0 83 10 1074

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 56 25 9 5 4 0 0 81 10 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 28 10 5 5 0 0 80 9 786
2017 University certificate or diploma below the bachelor's level 57 25 8 6 3 1 0 83 9 159
2017 Bachelor's degree 57 25 8 5 4 0 0 83 9 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 27 9 5 7 0 0 79 12 1072
2014 Secondary or high school graduation certificate or equivalent or less 52 31 8 5 3 0 0 84 8 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 31 9 4 4 0 0 83 8 842
2014 University certificate or diploma below the bachelor's level 45 31 12 6 5 0 0 76 11 151
2014 Bachelor's degree 55 27 8 6 4 0 0 82 11 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 31 9 7 5 0 0 78 12 1052
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 46 6 5 5 2 2 83 11 54
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 37 16 7 3 4 4 72 10 147
2017 University certificate or diploma below the bachelor's level 30 37 17 13 0 0 4 70 13 30
2017 Bachelor's degree 25 38 14 8 3 3 9 72 13 308
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 31 13 10 6 3 8 68 18 330
2014 Secondary or high school graduation certificate or equivalent or less 42 34 10 3 2 7 2 83 6 58
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 43 10 5 4 2 6 79 10 136
2014 University certificate or diploma below the bachelor's level 37 46 8 6 0 0 3 85 6 35
2014 Bachelor's degree 30 33 16 7 4 4 6 70 12 278
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 32 14 9 8 4 7 66 19 336

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 36 15 8 5 5 0 71 13 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 31 16 7 7 7 0 67 15 788
2017 University certificate or diploma below the bachelor's level 27 32 17 5 10 8 1 65 16 159
2017 Bachelor's degree 29 34 15 7 6 8 0 69 15 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 29 16 8 8 9 0 65 18 1076
2014 Secondary or high school graduation certificate or equivalent or less 29 33 18 8 4 8 0 68 12 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 38 14 7 6 8 0 70 14 842
2014 University certificate or diploma below the bachelor's level 21 40 22 8 3 5 1 65 12 151
2014 Bachelor's degree 26 35 15 8 5 11 0 69 14 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 31 16 9 7 11 0 65 18 1051
2011 Secondary or high school graduation certificate or equivalent or less 22 34 19 10 6 8 1 61 17 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 29 21 10 7 9 1 58 19 974
2011 University certificate or diploma below the bachelor's level 21 30 25 8 8 8 1 55 18 180
2011 Bachelor's degree 24 30 19 9 7 11 0 61 18 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 30 19 9 7 11 1 61 17 1057

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 29 35 17 8 8 3 0 67 16 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 31 21 11 7 3 0 60 19 788
2017 University certificate or diploma below the bachelor's level 27 28 23 8 12 2 1 56 20 160
2017 Bachelor's degree 26 34 19 10 7 3 1 62 18 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 30 18 12 10 2 0 60 22 1073
2014 Secondary or high school graduation certificate or equivalent or less 28 31 20 12 6 3 0 62 18 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 37 17 11 7 2 0 64 19 843
2014 University certificate or diploma below the bachelor's level 22 37 20 12 7 3 0 60 19 151
2014 Bachelor's degree 23 36 18 14 6 4 0 61 20 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 18 13 9 3 0 58 23 1050
2011 Secondary or high school graduation certificate or equivalent or less 19 35 23 11 8 4 0 57 20 545
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 31 22 14 11 3 0 52 25 964
2011 University certificate or diploma below the bachelor's level 14 34 22 13 15 3 0 49 29 179
2011 Bachelor's degree 20 33 21 12 10 3 0 55 23 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 33 19 15 12 3 0 53 28 1055
2008 Secondary or high school graduation certificate or equivalent or less 23 33 21 12 8 3 0 58 21 561
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 34 18 14 12 2 0 54 27 910
2008 University certificate or diploma below the bachelor's level 10 35 15 20 15 4 0 48 36 145
2008 Bachelor's degree 20 36 18 14 10 2 0 57 24 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 34 19 16 11 2 0 53 27 936

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 34 20 10 7 6 0 60 19 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 29 20 15 9 7 1 53 26 787
2017 University certificate or diploma below the bachelor's level 21 26 25 12 11 5 1 49 25 160
2017 Bachelor's degree 18 32 21 14 9 7 1 54 24 1150
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 29 19 16 11 6 0 51 28 1072
2014 Secondary or high school graduation certificate or equivalent or less 21 31 24 12 7 5 0 55 20 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 33 21 15 7 6 0 54 23 841
2014 University certificate or diploma below the bachelor's level 15 34 24 14 9 5 0 51 24 151
2014 Bachelor's degree 13 34 20 17 8 7 1 51 27 1081
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 32 20 17 11 5 0 50 29 1051
2011 Secondary or high school graduation certificate or equivalent or less 13 34 23 16 5 7 1 51 23 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 31 24 15 9 7 0 48 27 972
2011 University certificate or diploma below the bachelor's level 12 29 22 15 12 10 1 45 30 180
2011 Bachelor's degree 10 33 22 19 9 6 0 47 30 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 30 20 21 10 5 0 45 33 1056
2008 Secondary or high school graduation certificate or equivalent or less 12 37 22 15 7 7 0 53 24 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 30 22 20 12 7 0 43 34 909
2008 University certificate or diploma below the bachelor's level 4 27 26 15 17 11 0 34 36 146
2008 Bachelor's degree 9 31 23 19 11 7 0 43 32 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 31 21 20 11 7 0 43 34 937

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 33 19 8 10 4 1 62 19 373
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 27 20 12 12 6 0 53 25 786
2017 University certificate or diploma below the bachelor's level 21 23 20 14 12 9 1 48 29 160
2017 Bachelor's degree 20 32 17 12 12 7 1 57 25 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 27 15 15 14 6 0 52 32 1075
2014 Secondary or high school graduation certificate or equivalent or less 24 28 20 12 10 6 0 56 23 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 30 20 12 10 7 0 56 23 842
2014 University certificate or diploma below the bachelor's level 19 32 20 13 12 4 0 53 26 151
2014 Bachelor's degree 20 30 18 15 10 7 0 54 27 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 31 17 14 13 7 0 53 29 1051
2011 Secondary or high school graduation certificate or equivalent or less 17 29 23 15 9 8 0 49 26 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 26 21 13 14 10 0 47 30 970
2011 University certificate or diploma below the bachelor's level 16 23 18 16 16 10 1 44 36 180
2011 Bachelor's degree 12 29 19 18 13 9 0 46 34 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 25 19 19 15 9 0 41 38 1056
2008 Secondary or high school graduation certificate or equivalent or less 15 32 20 14 10 8 0 52 27 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 28 20 15 15 10 0 45 33 909
2008 University certificate or diploma below the bachelor's level 7 26 21 14 20 11 0 38 38 146
2008 Bachelor's degree 12 29 22 16 14 8 0 45 32 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 25 20 18 16 10 0 40 38 937

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 36 16 11 10 3 0 62 21 372
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 31 18 15 11 4 0 55 26 784
2017 University certificate or diploma below the bachelor's level 24 26 16 18 10 5 1 53 30 160
2017 Bachelor's degree 18 37 17 14 10 3 1 57 26 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 31 19 17 11 3 0 51 29 1075
2014 Secondary or high school graduation certificate or equivalent or less 22 35 21 11 7 3 0 59 19 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 40 18 13 9 4 0 59 23 841
2014 University certificate or diploma below the bachelor's level 16 40 23 10 9 3 0 57 19 151
2014 Bachelor's degree 16 36 18 18 9 3 0 54 27 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 37 18 17 12 2 0 52 30 1051
2011 Secondary or high school graduation certificate or equivalent or less 17 34 20 16 10 3 0 53 27 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 33 21 15 12 3 0 50 28 970
2011 University certificate or diploma below the bachelor's level 12 33 20 12 19 4 1 47 32 180
2011 Bachelor's degree 12 35 20 19 11 2 0 48 31 1140
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 34 16 24 13 3 0 46 37 1057
2008 Secondary or high school graduation certificate or equivalent or less 16 36 17 18 9 3 0 54 28 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 37 17 17 12 2 0 53 30 911
2008 University certificate or diploma below the bachelor's level 11 33 15 25 14 2 1 45 39 146
2008 Bachelor's degree 13 36 17 20 10 3 0 51 31 970
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 31 18 23 12 3 0 45 36 936
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 40 15 7 3 2 1 74 10 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 41 17 8 3 2 0 71 12 786
2017 University certificate or diploma below the bachelor's level 30 40 15 8 5 1 1 72 12 160
2017 Bachelor's degree 29 45 15 7 3 1 0 75 11 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 43 14 9 4 1 0 72 13 1075
2014 Secondary or high school graduation certificate or equivalent or less 28 44 18 4 3 3 0 75 7 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 43 17 7 3 2 0 73 10 843
2014 University certificate or diploma below the bachelor's level 17 51 19 6 5 3 0 69 11 151
2014 Bachelor's degree 25 43 17 9 3 2 0 70 12 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 44 19 11 4 1 0 66 15 1051
2011 Secondary or high school graduation certificate or equivalent or less 29 42 16 9 2 2 1 73 11 545
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 40 18 10 4 2 0 67 15 969
2011 University certificate or diploma below the bachelor's level 23 34 22 10 7 3 1 59 18 179
2011 Bachelor's degree 23 41 18 12 4 2 0 65 17 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 43 17 12 6 2 0 63 19 1055

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 40 17 2 1 5 1 79 4 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 39 14 4 1 4 1 80 6 788
2017 University certificate or diploma below the bachelor's level 39 40 10 5 1 4 0 83 7 160
2017 Bachelor's degree 38 45 9 4 2 2 0 85 6 1151
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 39 10 3 2 2 0 84 5 1073
2014 Secondary or high school graduation certificate or equivalent or less 32 40 15 2 2 7 1 78 5 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 39 13 4 1 4 1 81 6 842
2014 University certificate or diploma below the bachelor's level 31 43 16 3 1 6 0 79 4 151
2014 Bachelor's degree 39 41 10 4 2 4 0 84 6 1081
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 44 9 4 2 3 0 85 6 1051
2011 Secondary or high school graduation certificate or equivalent or less 32 40 16 4 1 6 2 77 6 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 16 4 2 5 1 77 7 970
2011 University certificate or diploma below the bachelor's level 36 39 14 4 3 4 1 78 8 180
2011 Bachelor's degree 35 41 12 4 2 6 0 81 6 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 37 13 5 2 5 0 79 7 1055

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 34 13 6 7 5 1 72 14 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 38 15 9 5 4 1 70 14 787
2017 University certificate or diploma below the bachelor's level 30 33 14 9 6 7 0 68 17 160
2017 Bachelor's degree 33 36 12 9 4 4 1 73 14 1151
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 35 11 11 6 4 1 70 18 1074
2014 Secondary or high school graduation certificate or equivalent or less 33 37 14 6 4 3 1 74 11 401
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 15 6 4 3 0 75 10 841
2014 University certificate or diploma below the bachelor's level 28 40 11 10 3 4 3 74 14 151
2014 Bachelor's degree 36 37 10 9 4 3 1 76 13 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 39 12 9 4 4 1 73 14 1051
2011 Secondary or high school graduation certificate or equivalent or less 35 32 14 8 6 4 2 71 14 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 33 16 9 6 4 1 67 16 973
2011 University certificate or diploma below the bachelor's level 31 32 13 12 8 3 1 66 20 180
2011 Bachelor's degree 31 32 13 11 5 6 1 68 18 1139
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 32 16 11 6 5 2 64 19 1053
2008 Secondary or high school graduation certificate or equivalent or less 31 34 14 9 4 6 2 71 14 560
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 34 15 11 7 5 2 65 19 910
2008 University certificate or diploma below the bachelor's level 25 37 11 12 9 4 2 66 22 145
2008 Bachelor's degree 27 30 15 15 8 4 2 60 24 973
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 32 15 13 9 6 2 60 24 937

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 31 21 9 6 6 2 61 16 376
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 31 24 13 6 7 1 54 21 787
2017 University certificate or diploma below the bachelor's level 17 22 27 13 9 11 1 45 24 160
2017 Bachelor's degree 22 33 21 11 6 6 1 59 19 1150
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 32 19 12 8 7 1 58 22 1075
2014 Secondary or high school graduation certificate or equivalent or less 19 32 25 9 5 7 3 57 15 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 31 24 10 5 7 1 58 16 841
2014 University certificate or diploma below the bachelor's level 17 30 28 10 5 8 3 52 17 151
2014 Bachelor's degree 26 33 19 11 5 5 1 63 17 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 22 11 5 5 1 60 17 1051
2011 Secondary or high school graduation certificate or equivalent or less 15 31 25 9 7 10 3 53 19 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 25 29 13 9 9 3 42 25 971
2011 University certificate or diploma below the bachelor's level 12 30 24 13 9 11 1 48 25 180
2011 Bachelor's degree 11 31 24 16 9 7 2 47 27 1135
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 30 22 16 12 6 2 45 31 1053

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 23 19 20 10 14 10 5 49 28 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 23 21 13 13 11 4 45 31 785
2017 University certificate or diploma below the bachelor's level 15 17 27 13 11 10 7 39 29 160
2017 Bachelor's degree 16 22 19 12 14 13 5 45 32 1154
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 19 16 14 17 15 4 42 38 1076
2014 Secondary or high school graduation certificate or equivalent or less 17 21 24 13 13 8 3 43 29 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 24 20 14 12 11 2 47 30 842
2014 University certificate or diploma below the bachelor's level 13 22 19 15 19 8 3 40 39 151
2014 Bachelor's degree 15 21 16 16 14 13 4 44 36 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 10 19 18 16 19 14 4 35 43 1051
2011 Secondary or high school graduation certificate or equivalent or less 14 23 21 12 13 14 2 45 30 548
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 19 21 14 15 15 2 41 35 972
2011 University certificate or diploma below the bachelor's level 12 18 19 19 18 10 3 35 43 179
2011 Bachelor's degree 12 19 19 15 13 17 5 40 36 1141
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 17 19 15 16 18 5 35 40 1057

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 58 24 7 4 2 1 4 87 6 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 22 8 6 2 2 3 83 8 787
2017 University certificate or diploma below the bachelor's level 53 28 9 5 2 2 1 83 7 159
2017 Bachelor's degree 56 25 9 5 2 2 2 84 7 1153
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 24 9 6 4 2 2 80 10 1075
2014 Secondary or high school graduation certificate or equivalent or less 51 30 9 4 1 2 3 85 6 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 24 10 4 2 1 2 84 6 842
2014 University certificate or diploma below the bachelor's level 45 33 10 5 3 1 4 82 8 151
2014 Bachelor's degree 57 27 7 5 2 1 2 86 7 1082
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 27 10 5 3 1 2 82 8 1050

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 65 24 4 3 0 3 1 92 4 375
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 22 6 1 1 1 1 92 2 788
2017 University certificate or diploma below the bachelor's level 65 24 4 2 1 2 2 93 3 160
2017 Bachelor's degree 66 22 5 2 1 2 2 93 2 1155
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 65 23 5 2 2 2 2 91 4 1075
2014 Secondary or high school graduation certificate or equivalent or less 59 31 6 1 0 1 1 93 1 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 23 6 2 0 2 2 92 2 842
2014 University certificate or diploma below the bachelor's level 57 29 7 2 1 1 2 89 4 151
2014 Bachelor's degree 67 22 4 2 0 3 2 93 2 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 23 5 2 0 1 1 93 2 1050
2011 Secondary or high school graduation certificate or equivalent or less 67 23 5 1 0 3 1 93 1 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 20 8 3 1 1 2 88 4 967
2011 University certificate or diploma below the bachelor's level 61 24 6 2 2 1 4 91 3 181
2011 Bachelor's degree 66 20 6 2 1 2 2 90 3 1142
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 21 7 2 1 3 4 89 3 1055
2008 Secondary or high school graduation certificate or equivalent or less 63 25 6 1 1 1 3 92 2 562
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 21 6 3 2 2 2 90 5 912
2008 University certificate or diploma below the bachelor's level 59 27 8 3 1 1 1 88 4 146
2008 Bachelor's degree 63 21 7 3 1 2 4 89 4 971
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 61 21 9 2 1 3 3 87 3 939

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 35 35 12 8 6 3 1 74 14 374
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 34 16 10 8 2 1 66 18 787
2017 University certificate or diploma below the bachelor's level 26 34 20 10 7 3 0 62 17 158
2017 Bachelor's degree 28 35 15 11 7 3 1 66 19 1152
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 33 16 12 10 3 0 61 23 1075
2014 Secondary or high school graduation certificate or equivalent or less 31 37 15 9 5 3 1 70 14 402
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 38 18 12 5 2 0 64 17 841
2014 University certificate or diploma below the bachelor's level 24 39 15 12 7 3 1 65 19 151
2014 Bachelor's degree 25 32 16 14 10 3 0 59 25 1083
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 34 18 15 11 2 0 55 27 1049
2011 Secondary or high school graduation certificate or equivalent or less 34 34 15 10 6 2 0 69 16 547
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 35 15