2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 45 9 16 8 0 1 67 24 157
2017 TI-03 42 33 4 18 0 0 4 77 19 23
2017 TI-04 18 51 7 18 5 0 0 69 24 55
2017 TI-05 16 53 9 13 9 0 0 69 22 32
2017 TI-07 13 46 13 10 19 0 0 58 29 31
2014 TI 23 37 12 23 5 0 0 60 28 156
2014 TI-03 30 40 5 20 5 0 0 70 25 20
2014 TI-04 17 40 18 23 2 0 0 57 25 65
2014 TI-05 20 36 4 24 16 0 0 56 40 25
2014 TI-07 37 30 7 23 3 0 0 67 27 30
2011 TI 22 49 9 18 2 0 0 71 20 162
2011 TI-03 24 52 10 14 0 0 0 76 14 21
2011 TI-04 20 51 7 20 3 0 0 70 23 61
2011 TI-05 21 41 18 18 3 0 0 62 21 34
2011 TI-07 23 53 7 17 0 0 0 77 17 30
2008 TI 26 49 10 12 2 1 0 76 14 169
2008 TI-04 23 48 11 12 5 0 0 71 18 73
2008 TI-05 26 45 13 16 0 0 0 71 16 38
2008 TI-06 29 43 21 7 0 0 0 71 7 14
2008 TI-07 27 60 3 10 0 0 0 87 10 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 63 26 6 1 2 0 1 91 3 157
2017 TI-03 82 15 4 0 0 0 0 96 0 23
2017 TI-04 62 27 4 0 5 0 2 91 6 55
2017 TI-05 66 22 6 3 0 0 3 90 3 32
2017 TI-07 51 33 13 3 0 0 0 84 3 31
2014 TI 62 24 10 4 0 1 0 86 4 156
2014 TI-03 70 20 5 0 0 5 0 95 0 20
2014 TI-04 55 31 8 6 0 0 0 86 6 65
2014 TI-05 60 12 20 4 0 4 0 75 4 25
2014 TI-07 73 20 7 0 0 0 0 93 0 30
2011 TI 66 25 4 3 1 0 1 92 4 161
2011 TI-03 81 19 0 0 0 0 0 100 0 21
2011 TI-04 62 26 7 3 0 0 2 90 3 61
2011 TI-05 67 27 0 3 3 0 0 94 6 33
2011 TI-07 60 33 7 0 0 0 0 93 0 30
2008 TI 67 22 5 3 2 0 1 90 5 169
2008 TI-04 70 25 4 1 0 0 0 95 1 73
2008 TI-05 68 16 8 5 3 0 0 84 8 38
2008 TI-06 71 14 7 0 7 0 0 86 7 14
2008 TI-07 60 23 7 3 3 0 3 86 7 30

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 61 22 5 9 2 0 1 84 11 157
2017 TI-03 58 11 7 23 0 0 0 69 23 23
2017 TI-04 69 24 5 0 0 0 2 94 0 55
2017 TI-05 59 25 3 9 3 0 0 84 13 32
2017 TI-07 51 26 6 10 6 0 0 78 16 31
2014 TI 58 21 10 8 3 1 0 79 10 156
2014 TI-03 70 5 15 0 5 5 0 79 5 20
2014 TI-04 57 28 9 5 2 0 0 85 6 65
2014 TI-05 60 16 12 8 4 0 0 76 12 25
2014 TI-07 53 20 3 20 3 0 0 73 23 30
2011 TI 62 20 7 8 2 1 1 83 11 162
2011 TI-03 81 14 0 0 0 5 0 100 0 21
2011 TI-04 62 16 10 7 3 0 2 80 10 61
2011 TI-05 56 29 3 12 0 0 0 85 12 34
2011 TI-07 53 20 10 10 7 0 0 73 17 30
2008 TI 61 18 7 9 2 1 2 81 12 169
2008 TI-04 64 18 5 10 0 0 3 85 10 73
2008 TI-05 63 18 11 5 3 0 0 82 8 38
2008 TI-06 43 29 7 7 14 0 0 71 21 14
2008 TI-07 60 10 10 13 3 0 3 72 17 30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 39 39 11 7 4 0 0 77 12 157
2017 TI-03 56 26 4 7 7 0 0 82 15 23
2017 TI-04 38 42 11 7 2 0 0 80 9 55
2017 TI-05 28 28 19 16 9 0 0 56 25 32
2017 TI-07 35 49 13 0 3 0 0 84 3 31
2014 TI 39 35 10 8 8 0 0 74 16 156
2014 TI-03 60 30 0 5 5 0 0 90 10 20
2014 TI-04 31 37 15 11 6 0 0 68 17 65
2014 TI-05 40 24 8 16 12 0 0 64 28 25
2014 TI-07 30 50 7 3 10 0 0 80 13 30
2011 TI 34 47 11 7 2 0 0 81 9 160
2011 TI-03 43 52 5 0 0 0 0 95 0 21
2011 TI-04 28 52 10 7 3 0 0 80 10 61
2011 TI-05 29 46 11 11 3 0 0 74 14 35
2011 TI-07 46 39 11 4 0 0 0 86 4 28

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 29 17 14 9 1 0 59 23 157
2017 TI-03 45 18 18 11 7 0 0 64 18 23
2017 TI-04 26 34 9 18 9 4 0 62 28 55
2017 TI-05 16 28 31 22 3 0 0 44 25 32
2017 TI-07 32 36 16 3 13 0 0 68 16 31
2014 TI 27 38 14 13 7 0 1 66 20 156
2014 TI-03 50 30 5 10 5 0 0 80 15 20
2014 TI-04 23 38 17 11 9 0 2 63 20 65
2014 TI-05 20 28 8 28 16 0 0 48 44 25
2014 TI-07 23 53 13 10 0 0 0 77 10 30
2011 TI 29 42 17 8 4 0 1 72 12 163
2011 TI-03 29 43 10 10 10 0 0 71 19 21
2011 TI-04 28 43 18 7 5 0 0 70 11 61
2011 TI-05 34 49 9 6 3 0 0 83 9 35
2011 TI-07 27 40 23 7 0 0 3 69 7 30
2008 TI 17 48 17 13 5 1 0 65 18 169
2008 TI-04 12 45 16 18 8 0 0 58 26 73
2008 TI-05 13 61 13 8 5 0 0 74 13 38
2008 TI-06 21 14 43 21 0 0 0 36 21 14
2008 TI-07 23 60 13 3 0 0 0 83 3 30

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 43 22 7 4 0 0 67 11 157
2017 TI-03 34 26 33 4 4 0 0 60 7 23
2017 TI-04 24 44 20 11 2 0 0 67 13 55
2017 TI-05 22 53 16 6 3 0 0 75 9 32
2017 TI-07 19 49 19 10 3 0 0 68 13 31
2014 TI 29 44 13 12 2 0 0 73 13 156
2014 TI-03 35 40 10 15 0 0 0 75 15 20
2014 TI-04 25 46 15 9 5 0 0 71 14 65
2014 TI-05 36 32 20 12 0 0 0 68 12 25
2014 TI-07 23 50 13 13 0 0 0 73 13 30
2011 TI 25 45 18 7 4 0 1 70 12 162
2011 TI-03 38 33 14 10 5 0 0 71 14 21
2011 TI-04 25 46 20 3 5 0 2 72 8 61
2011 TI-05 18 38 24 15 6 0 0 56 21 34
2011 TI-07 20 57 13 10 0 0 0 77 10 30
2008 TI 21 47 15 11 5 1 1 69 16 168
2008 TI-04 21 43 19 10 6 0 1 65 15 72
2008 TI-05 16 47 16 18 3 0 0 63 21 38
2008 TI-06 21 50 14 0 14 0 0 71 14 14
2008 TI-07 17 63 3 13 3 0 0 80 17 30

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 46 15 4 6 0 0 75 10 157
2017 TI-03 34 33 15 15 4 0 0 67 18 23
2017 TI-04 24 49 18 4 5 0 0 73 9 55
2017 TI-05 31 50 9 0 9 0 0 81 9 32
2017 TI-07 29 52 16 0 3 0 0 81 3 31
2014 TI 33 44 10 10 3 0 0 77 13 156
2014 TI-03 45 35 0 10 10 0 0 80 20 20
2014 TI-04 26 46 12 12 3 0 0 72 15 65
2014 TI-05 40 44 16 0 0 0 0 84 0 25
2014 TI-07 33 40 10 17 0 0 0 73 17 30
2011 TI 29 52 10 6 3 0 0 81 9 161
2011 TI-03 24 52 10 14 0 0 0 76 14 21
2011 TI-04 32 45 13 3 7 0 0 77 10 60
2011 TI-05 29 44 15 12 0 0 0 74 12 34
2011 TI-07 27 67 3 3 0 0 0 93 3 30
2008 TI 27 53 12 4 4 1 0 80 7 169
2008 TI-04 21 59 10 5 5 0 0 79 11 73
2008 TI-05 32 47 16 3 3 0 0 79 5 38
2008 TI-06 14 79 0 0 7 0 0 93 7 14
2008 TI-07 27 50 20 3 0 0 0 77 3 30

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 41 43 8 6 1 1 0 85 7 157
2017 TI-03 49 40 4 7 0 0 0 89 7 23
2017 TI-04 38 44 9 7 0 2 0 83 7 55
2017 TI-05 31 56 9 0 3 0 0 88 3 32
2017 TI-07 55 22 13 6 3 0 0 78 10 31
2014 TI 42 42 10 4 1 0 0 85 6 156
2014 TI-03 70 20 10 0 0 0 0 90 0 20
2014 TI-04 28 60 6 6 0 0 0 88 6 65
2014 TI-05 36 40 12 8 4 0 0 76 12 25
2014 TI-07 57 33 7 3 0 0 0 90 3 30

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 34 35 13 11 6 1 0 70 18 157
2017 TI-03 29 29 23 7 11 0 0 58 18 23
2017 TI-04 40 34 9 9 5 2 0 76 15 55
2017 TI-05 22 31 19 22 3 3 0 55 26 32
2017 TI-07 38 42 0 10 10 0 0 81 19 31
2014 TI 36 37 13 9 4 0 0 73 13 156
2014 TI-03 40 40 10 10 0 0 0 80 10 20
2014 TI-04 32 38 15 11 3 0 0 71 14 65
2014 TI-05 40 28 16 8 8 0 0 68 16 25
2014 TI-07 40 33 7 10 10 0 0 73 20 30
2011 TI 34 43 10 7 4 1 1 79 11 162
2011 TI-03 45 45 5 0 0 5 0 95 0 20
2011 TI-04 34 41 5 10 8 0 2 77 18 61
2011 TI-05 23 57 9 6 3 0 3 82 9 35
2011 TI-07 33 33 23 7 3 0 0 67 10 30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 23 11 20 19 1 5 47 41 156
2017 TI-03 19 19 8 23 11 0 20 48 43 22
2017 TI-04 24 20 13 22 20 2 0 45 42 55
2017 TI-05 25 22 6 28 13 3 3 50 43 32
2017 TI-07 19 26 16 10 26 0 3 47 36 31
2014 TI 26 24 13 15 14 2 6 54 31 156
2014 TI-03 30 20 5 10 10 10 15 67 27 20
2014 TI-04 25 25 12 11 18 2 8 54 32 65
2014 TI-05 28 24 24 20 4 0 0 52 24 25
2014 TI-07 23 23 13 23 13 0 3 48 38 30
2011 TI 25 25 14 16 17 0 3 51 34 162
2011 TI-03 33 24 14 10 5 0 14 67 17 21
2011 TI-04 30 21 15 10 23 0 2 52 33 61
2011 TI-05 18 21 12 32 18 0 0 38 50 34
2011 TI-07 17 33 20 10 17 0 3 52 28 30
2008 TI 19 31 11 12 21 1 4 53 35 169
2008 TI-04 18 37 12 12 16 1 3 57 30 73
2008 TI-05 13 29 13 18 24 0 3 43 43 38
2008 TI-06 14 36 0 7 43 0 0 50 50 14
2008 TI-07 23 17 13 13 27 0 7 43 43 30

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 43 17 11 6 0 0 67 16 157
2017 TI-03 34 36 11 18 0 0 0 71 18 23
2017 TI-04 20 42 22 9 7 0 0 62 16 55
2017 TI-05 16 53 9 16 6 0 0 69 22 32
2017 TI-07 29 46 16 6 3 0 0 74 10 31
2014 TI 23 42 17 12 6 0 0 65 18 156
2014 TI-03 30 50 10 5 5 0 0 80 10 20
2014 TI-04 18 45 15 12 9 0 0 63 22 65
2014 TI-05 20 36 24 16 4 0 0 56 20 25
2014 TI-07 30 40 13 13 3 0 0 70 17 30
2011 TI 23 39 17 13 7 0 0 62 20 162
2011 TI-03 29 33 24 5 10 0 0 62 14 21
2011 TI-04 26 34 15 15 10 0 0 61 25 61
2011 TI-05 20 40 23 14 3 0 0 60 17 35
2011 TI-07 20 50 10 13 7 0 0 70 20 30
2008 TI 20 42 16 14 8 1 0 62 22 167
2008 TI-04 19 47 10 14 10 0 0 67 24 72
2008 TI-05 14 46 24 8 8 0 0 59 16 37
2008 TI-06 14 36 29 14 7 0 0 50 21 14
2008 TI-07 20 33 17 23 7 0 0 53 30 30

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 18 30 23 18 12 0 0 47 29 155
2017 TI-03 18 22 49 4 7 0 0 40 11 23
2017 TI-04 13 28 24 17 18 0 0 41 35 54
2017 TI-05 16 26 19 32 6 0 0 42 39 31
2017 TI-07 22 39 13 16 10 0 0 62 26 31
2014 TI 21 27 26 14 12 1 0 49 25 155
2014 TI-03 35 20 25 15 0 5 0 58 16 20
2014 TI-04 13 28 25 14 20 0 0 41 34 64
2014 TI-05 20 24 28 12 16 0 0 44 28 25
2014 TI-07 30 33 20 17 0 0 0 63 17 30
2011 TI 17 37 16 19 11 0 0 54 30 163
2011 TI-03 19 38 19 19 5 0 0 57 24 21
2011 TI-04 16 28 13 28 15 0 0 44 43 61
2011 TI-05 9 49 17 14 11 0 0 57 26 35
2011 TI-07 23 43 17 10 7 0 0 67 17 30

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 40 17 10 4 0 0 69 14 157
2017 TI-03 34 33 22 7 4 0 0 67 11 23
2017 TI-04 24 47 9 13 7 0 0 71 20 55
2017 TI-05 25 31 31 13 0 0 0 56 13 32
2017 TI-07 35 42 10 6 6 0 0 78 13 31

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 37 42 10 6 4 1 0 79 11 157
2017 TI-03 45 36 7 11 0 0 0 82 11 23
2017 TI-04 31 40 15 7 5 2 0 72 13 55
2017 TI-05 38 41 9 6 6 0 0 78 13 32
2017 TI-07 38 49 3 3 6 0 0 87 10 31
2014 TI 32 41 14 8 4 1 0 74 12 156
2014 TI-03 45 40 5 10 0 0 0 85 10 20
2014 TI-04 25 42 18 8 6 2 0 67 14 65
2014 TI-05 24 40 20 16 0 0 0 64 16 25
2014 TI-07 47 37 10 3 3 0 0 83 7 30
2011 TI 33 40 16 8 2 0 0 73 10 162
2011 TI-03 33 48 14 5 0 0 0 81 5 21
2011 TI-04 36 33 20 8 3 0 0 69 11 61
2011 TI-05 26 44 18 12 0 0 0 71 12 34
2011 TI-07 40 40 10 10 0 0 0 80 10 30
2008 TI 27 40 17 9 4 3 0 69 13 169
2008 TI-04 23 33 25 10 5 4 0 59 16 73
2008 TI-05 29 47 13 8 3 0 0 76 11 38
2008 TI-06 21 21 29 21 7 0 0 43 29 14
2008 TI-07 23 63 7 3 3 0 0 87 7 30

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 37 21 14 8 1 0 56 22 157
2017 TI-03 22 42 26 7 0 4 0 66 8 23
2017 TI-04 11 42 13 20 15 0 0 53 34 55
2017 TI-05 16 28 28 25 3 0 0 44 28 32
2017 TI-07 26 39 26 3 6 0 0 65 10 31

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 39 39 14 4 3 1 0 79 7 155
2017 TI-03 29 60 7 4 0 0 0 89 4 23
2017 TI-04 40 32 21 6 2 0 0 72 8 53
2017 TI-05 47 34 9 3 3 3 0 84 6 32
2017 TI-07 42 32 16 3 6 0 0 74 10 31
2014 TI 53 32 8 5 2 0 0 85 7 156
2014 TI-03 70 20 10 0 0 0 0 90 0 20
2014 TI-04 51 31 6 8 5 0 0 82 12 65
2014 TI-05 40 40 16 4 0 0 0 80 4 25
2014 TI-07 53 37 7 3 0 0 0 90 3 30
2011 TI 45 41 10 4 0 0 0 87 4 163
2011 TI-03 57 38 5 0 0 0 0 95 0 21
2011 TI-04 49 38 8 5 0 0 0 87 5 61
2011 TI-05 46 37 14 3 0 0 0 83 3 35
2011 TI-07 33 47 17 3 0 0 0 80 3 30

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 18 42 18 9 9 1 3 63 18 155
2017 TI-03 15 33 22 0 7 4 20 62 10 23
2017 TI-04 11 42 17 15 15 0 0 53 30 53
2017 TI-05 19 44 16 13 6 3 0 65 19 32
2017 TI-07 26 49 13 6 6 0 0 74 13 31
2014 TI 21 38 17 13 9 0 1 60 23 156
2014 TI-03 35 30 10 10 10 0 5 68 21 20
2014 TI-04 15 38 22 15 9 0 0 54 25 65
2014 TI-05 16 28 32 12 12 0 0 44 24 25
2014 TI-07 23 53 3 13 7 0 0 77 20 30
2011 TI 22 39 20 11 7 0 0 61 18 163
2011 TI-03 24 38 19 14 5 0 0 62 19 21
2011 TI-04 21 34 20 10 15 0 0 56 25 61
2011 TI-05 14 40 31 9 6 0 0 54 14 35
2011 TI-07 27 50 10 13 0 0 0 77 13 30

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 37 25 8 11 0 0 57 18 155
2017 TI-03 22 29 42 4 4 0 0 51 7 23
2017 TI-04 13 41 21 9 15 0 0 55 24 53
2017 TI-05 9 28 34 19 9 0 0 38 28 32
2017 TI-07 26 49 10 0 16 0 0 74 16 31
2014 TI 27 31 13 19 10 1 1 58 29 156
2014 TI-03 40 25 10 15 10 0 0 65 25 20
2014 TI-04 22 35 12 17 12 2 0 58 30 65
2014 TI-05 12 28 28 20 12 0 0 40 32 25
2014 TI-07 33 37 7 13 7 0 3 72 21 30

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 26 36 18 11 9 0 0 62 20 155
2017 TI-03 38 33 11 7 11 0 0 71 18 23
2017 TI-04 25 34 17 15 9 0 0 59 24 53
2017 TI-05 13 38 31 16 3 0 0 50 19 32
2017 TI-07 26 46 10 6 13 0 0 71 19 31
2014 TI 26 38 16 14 5 1 0 64 19 156
2014 TI-03 40 40 5 15 0 0 0 80 15 20
2014 TI-04 22 45 17 8 8 2 0 67 16 65
2014 TI-05 20 20 20 28 12 0 0 40 40 25
2014 TI-07 27 47 7 20 0 0 0 73 20 30
2011 TI 24 41 20 12 2 1 1 65 14 161
2011 TI-03 38 38 14 10 0 0 0 76 10 21
2011 TI-04 23 43 20 8 5 0 0 67 13 60
2011 TI-05 17 34 29 17 0 3 0 53 18 35
2011 TI-07 14 48 17 17 0 0 3 64 18 29

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 27 41 19 9 3 0 0 69 12 155
2017 TI-03 34 33 22 11 0 0 0 67 11 23
2017 TI-04 27 38 26 8 2 0 0 64 9 53
2017 TI-05 22 53 9 16 0 0 0 75 16 32
2017 TI-07 26 45 16 7 6 0 0 70 14 31
2014 TI 33 45 12 7 3 0 0 78 10 156
2014 TI-03 40 45 10 5 0 0 0 85 5 20
2014 TI-04 32 45 11 8 5 0 0 77 12 65
2014 TI-05 24 44 20 8 4 0 0 68 12 25
2014 TI-07 33 50 10 7 0 0 0 83 7 30
2011 TI 29 42 15 9 4 0 0 72 13 163
2011 TI-03 33 48 14 0 5 0 0 81 5 21
2011 TI-04 36 36 15 8 5 0 0 72 13 61
2011 TI-05 23 40 14 17 6 0 0 63 23 35
2011 TI-07 27 47 20 7 0 0 0 73 7 30
2008 TI 25 47 14 9 3 1 0 73 13 169
2008 TI-04 23 49 16 8 3 0 0 73 11 73
2008 TI-05 18 55 16 11 0 0 0 74 11 38
2008 TI-06 29 50 14 7 0 0 0 79 7 14
2008 TI-07 27 43 7 13 10 0 0 70 23 30

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 31 35 21 9 4 0 1 66 13 157
2017 TI-03 60 26 11 4 0 0 0 85 4 23
2017 TI-04 29 40 18 7 4 0 2 70 11 55
2017 TI-05 25 31 25 16 3 0 0 56 19 32
2017 TI-07 13 38 26 13 10 0 0 51 22 31
2014 TI 30 40 20 7 2 0 1 71 9 156
2014 TI-03 40 40 15 0 0 0 5 84 0 20
2014 TI-04 26 52 18 3 0 0 0 78 3 65
2014 TI-05 40 20 28 8 4 0 0 60 12 25
2014 TI-07 27 37 20 10 7 0 0 63 17 30
2011 TI 26 42 21 7 3 0 1 69 10 163
2011 TI-03 48 43 10 0 0 0 0 90 0 21
2011 TI-04 31 48 13 3 3 0 2 80 7 61
2011 TI-05 23 31 34 9 3 0 0 54 11 35
2011 TI-07 17 30 30 17 7 0 0 47 23 30
2008 TI 27 42 19 8 3 1 1 70 11 169
2008 TI-04 32 37 21 5 3 1 1 70 8 73
2008 TI-05 24 58 16 3 0 0 0 82 3 38
2008 TI-06 14 29 43 7 7 0 0 43 14 14
2008 TI-07 23 40 10 20 7 0 0 63 27 30

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 8 21 34 24 7 1 6 33 31 157
2017 TI-03 0 18 18 33 7 4 20 52 24 23
2017 TI-04 9 29 29 20 7 0 5 29 40 55
2017 TI-05 13 16 50 9 9 0 3 19 29 32
2017 TI-07 3 19 46 32 0 0 0 32 22 31
2014 TI 8 28 34 20 6 2 2 27 37 156
2014 TI-03 0 20 25 30 10 10 5 47 24 20
2014 TI-04 15 22 31 20 9 2 2 30 38 65
2014 TI-05 8 48 24 12 4 0 4 17 58 25
2014 TI-07 3 23 50 23 0 0 0 23 27 30
2011 TI 9 31 34 17 7 1 1 25 40 163
2011 TI-03 10 19 24 33 10 0 5 45 30 21
2011 TI-04 7 28 41 13 10 2 0 23 35 61
2011 TI-05 11 37 31 17 3 0 0 20 49 35
2011 TI-07 10 40 23 20 7 0 0 27 50 30
2008 TI 14 40 30 12 1 3 1 14 56 169
2008 TI-04 22 41 26 5 3 1 1 8 65 73
2008 TI-05 5 34 34 24 0 3 0 24 41 38
2008 TI-06 14 36 43 7 0 0 0 7 50 14
2008 TI-07 10 47 33 10 0 0 0 10 57 30

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 9 23 28 20 13 2 4 35 35 157
2017 TI-03 11 4 15 22 38 7 4 67 16 23
2017 TI-04 7 25 33 20 7 4 4 30 35 55
2017 TI-05 13 34 31 9 9 0 3 19 48 32
2017 TI-07 6 26 35 33 0 0 0 33 32 31
2014 TI 8 18 28 27 13 3 2 43 28 156
2014 TI-03 5 10 20 25 25 10 5 59 18 20
2014 TI-04 12 14 29 26 14 3 2 42 27 65
2014 TI-05 12 40 16 20 4 4 4 26 57 25
2014 TI-07 3 13 30 37 17 0 0 53 17 30
2011 TI 10 20 26 25 14 3 2 42 31 163
2011 TI-03 14 10 14 33 10 5 14 53 29 21
2011 TI-04 8 18 31 18 16 7 2 38 29 61
2011 TI-05 17 20 29 26 9 0 0 34 37 35
2011 TI-07 3 27 17 43 10 0 0 53 30 30
2008 TI 11 29 30 22 4 4 1 27 42 169
2008 TI-04 14 41 26 11 3 4 1 14 58 73
2008 TI-05 16 21 26 32 5 0 0 37 37 38
2008 TI-06 14 14 50 21 0 0 0 21 29 14
2008 TI-07 3 13 43 33 7 0 0 40 17 30

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 15 28 27 21 4 1 4 26 46 157
2017 TI-03 11 18 15 38 7 7 4 51 33 23
2017 TI-04 7 29 31 24 4 0 5 29 38 55
2017 TI-05 16 31 31 13 6 0 3 19 48 32
2017 TI-07 22 45 20 13 0 0 0 13 67 31
2014 TI 27 28 24 11 8 1 1 20 56 156
2014 TI-03 25 10 25 20 15 5 0 37 37 20
2014 TI-04 31 25 23 12 8 0 2 20 56 65
2014 TI-05 20 40 20 12 4 0 4 17 63 25
2014 TI-07 27 37 27 3 7 0 0 10 63 30
2011 TI 14 25 31 15 9 2 4 26 41 163
2011 TI-03 10 24 43 10 5 5 5 16 37 21
2011 TI-04 16 21 23 15 16 3 5 34 41 61
2011 TI-05 9 26 37 20 6 0 3 26 35 35
2011 TI-07 17 30 33 17 0 0 3 17 48 30
2008 TI 15 28 35 14 3 4 1 18 46 169
2008 TI-04 12 37 32 12 3 3 1 16 51 73
2008 TI-05 8 18 50 18 0 3 3 19 28 38
2008 TI-06 14 29 43 14 0 0 0 14 43 14
2008 TI-07 23 30 30 10 7 0 0 17 53 30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 4 8 32 29 21 2 4 53 13 157
2017 TI-03 0 0 18 18 56 7 0 80 0 23
2017 TI-04 5 2 27 36 20 2 7 62 8 55
2017 TI-05 3 16 34 19 22 0 6 43 20 32
2017 TI-07 6 19 42 33 0 0 0 33 26 31
2014 TI 3 15 30 30 18 2 3 50 19 156
2014 TI-03 0 0 15 35 35 10 5 82 0 20
2014 TI-04 8 11 20 40 18 0 3 60 19 65
2014 TI-05 0 24 40 16 16 0 4 33 25 25
2014 TI-07 0 23 43 20 13 0 0 33 23 30
2011 TI 6 9 34 34 15 1 1 50 15 163
2011 TI-03 5 10 24 33 24 0 5 60 15 21
2011 TI-04 7 5 25 36 23 3 2 62 12 61
2011 TI-05 6 11 31 40 11 0 0 51 17 35
2011 TI-07 7 13 57 23 0 0 0 23 20 30
2008 TI 7 13 34 30 10 5 2 42 21 169
2008 TI-04 7 7 37 33 11 5 0 46 14 73
2008 TI-05 3 11 32 42 11 0 3 54 14 38
2008 TI-06 29 14 29 14 14 0 0 29 43 14
2008 TI-07 3 30 43 20 3 0 0 23 33 30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 20 21 29 12 13 2 3 26 43 157
2017 TI-03 7 4 15 15 45 11 4 70 13 23
2017 TI-04 11 24 34 16 11 0 4 28 36 55
2017 TI-05 28 28 22 9 6 3 3 17 60 32
2017 TI-07 38 26 32 3 0 0 0 3 65 31
2014 TI 19 26 28 15 10 2 1 26 46 156
2014 TI-03 5 10 30 30 10 15 0 47 18 20
2014 TI-04 14 31 23 15 15 0 2 31 45 65
2014 TI-05 28 36 20 12 4 0 0 16 64 25
2014 TI-07 30 10 40 13 7 0 0 20 40 30
2011 TI 21 31 23 14 7 2 2 22 54 163
2011 TI-03 14 24 24 19 10 0 10 32 42 21
2011 TI-04 16 31 15 18 13 5 2 33 51 61
2011 TI-05 29 26 26 17 3 0 0 20 54 35
2011 TI-07 23 43 30 3 0 0 0 3 67 30
2008 TI 21 33 25 13 4 2 2 17 57 168
2008 TI-04 22 40 14 15 4 1 3 20 65 72
2008 TI-05 16 34 39 11 0 0 0 11 50 38
2008 TI-06 29 43 7 14 7 0 0 21 71 14
2008 TI-07 27 23 37 10 3 0 0 13 50 30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 25 24 24 11 10 3 4 22 53 157
2017 TI-03 7 18 15 15 34 7 4 55 29 23
2017 TI-04 25 24 25 9 7 5 4 18 54 55
2017 TI-05 41 25 19 6 3 0 6 10 70 32
2017 TI-07 22 29 30 16 3 0 0 19 51 31
2014 TI 13 20 22 22 15 2 5 39 37 156
2014 TI-03 5 0 15 20 25 15 20 69 8 20
2014 TI-04 12 18 22 25 18 0 5 45 32 65
2014 TI-05 32 16 36 12 4 0 0 16 48 25
2014 TI-07 13 30 17 23 17 0 0 40 43 30
2011 TI 13 18 24 24 11 4 7 39 35 161
2011 TI-03 10 5 20 30 10 15 10 53 20 20
2011 TI-04 7 22 20 20 17 3 12 43 33 60
2011 TI-05 29 17 23 20 9 3 0 29 47 35
2011 TI-07 13 17 37 30 0 0 3 31 31 30
2008 TI 12 17 26 23 17 2 3 42 31 169
2008 TI-04 14 15 19 23 22 1 5 49 31 73
2008 TI-05 13 21 26 26 13 0 0 39 34 38
2008 TI-06 0 21 43 14 21 0 0 36 21 14
2008 TI-07 13 13 37 33 3 0 0 37 27 30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 16 24 31 12 10 4 3 24 43 156
2017 TI-03 15 11 18 15 34 7 0 53 28 23
2017 TI-04 9 28 28 18 6 6 6 27 42 54
2017 TI-05 16 22 38 13 9 0 3 23 39 32
2017 TI-07 29 33 32 6 0 0 0 6 62 31
2014 TI 28 29 22 11 8 1 2 19 58 156
2014 TI-03 35 5 30 15 10 5 0 26 42 20
2014 TI-04 22 26 18 14 14 2 5 30 51 65
2014 TI-05 20 48 24 4 4 0 0 8 68 25
2014 TI-07 40 30 20 10 0 0 0 10 70 30
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 66 16 8 5 2 1 2 85 7 156
2017 TI-03 69 4 4 20 0 4 0 76 20 23
2017 TI-04 70 17 6 0 2 0 6 92 2 54
2017 TI-05 63 22 9 0 0 3 3 90 0 32
2017 TI-07 61 14 16 6 3 0 0 74 10 31
2014 TI 62 24 8 2 1 1 3 89 3 156
2014 TI-03 65 15 15 0 0 5 0 84 0 20
2014 TI-04 65 25 5 0 3 0 3 92 3 65
2014 TI-05 56 28 8 0 0 0 8 91 0 25
2014 TI-07 57 30 3 10 0 0 0 87 10 30
2011 TI 66 16 7 6 2 0 4 85 8 162
2011 TI-03 81 14 0 0 0 0 5 100 0 21
2011 TI-04 67 15 5 7 2 0 5 86 9 61
2011 TI-05 69 14 11 6 0 0 0 83 6 35
2011 TI-07 55 17 10 7 7 0 3 75 14 29
2008 TI 56 18 8 7 5 1 6 79 12 169
2008 TI-04 58 18 5 7 3 0 10 83 11 73
2008 TI-05 58 16 13 8 5 0 0 74 13 38
2008 TI-06 50 21 7 0 14 0 7 77 15 14
2008 TI-07 53 20 10 3 7 0 7 79 11 30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 23 41 13 6 6 5 6 72 14 157
2017 TI-03 22 29 7 4 4 15 20 78 11 23
2017 TI-04 29 31 13 9 11 7 0 65 22 55
2017 TI-05 22 47 22 3 3 0 3 71 6 32
2017 TI-07 13 65 10 3 6 0 3 80 10 31
2014 TI 24 41 16 8 2 8 1 71 11 156
2014 TI-03 35 25 15 10 0 15 0 71 12 20
2014 TI-04 18 40 20 8 3 9 2 66 12 65
2014 TI-05 24 32 20 20 0 0 4 58 21 25
2014 TI-07 20 60 7 0 3 10 0 89 4 30

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 34 38 14 8 5 1 0 73 13 157
2017 TI-03 33 42 11 7 4 4 0 77 11 23
2017 TI-04 42 29 11 9 9 0 0 71 18 55
2017 TI-05 28 44 16 9 3 0 0 72 13 32
2017 TI-07 26 49 13 10 3 0 0 74 13 31
2014 TI 41 30 16 10 4 0 0 70 13 156
2014 TI-03 50 35 5 10 0 0 0 85 10 20
2014 TI-04 32 29 18 12 8 0 0 62 20 65
2014 TI-05 40 28 24 8 0 0 0 68 8 25
2014 TI-07 47 30 13 7 3 0 0 77 10 30

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 38 12 15 11 4 0 59 28 157
2017 TI-03 29 26 4 11 7 23 0 71 24 23
2017 TI-04 17 45 7 11 20 0 0 62 31 55
2017 TI-05 16 28 25 25 6 0 0 44 31 32
2017 TI-07 16 49 10 19 6 0 0 65 26 31
2014 TI 19 38 20 13 8 2 0 59 21 156
2014 TI-03 25 40 10 15 0 10 0 72 17 20
2014 TI-04 17 38 20 11 12 2 0 56 23 65
2014 TI-05 12 24 36 24 4 0 0 36 28 25
2014 TI-07 27 47 17 7 3 0 0 73 10 30
2011 TI 18 40 13 14 12 2 0 60 27 163
2011 TI-03 38 48 5 10 0 0 0 86 10 21
2011 TI-04 16 25 18 16 20 5 0 43 38 61
2011 TI-05 11 46 14 17 11 0 0 57 29 35
2011 TI-07 13 70 7 10 0 0 0 83 10 30
2008 TI 12 36 18 20 12 2 0 50 32 169
2008 TI-04 5 36 19 25 12 3 0 42 38 73
2008 TI-05 11 29 32 16 13 0 0 39 29 38
2008 TI-06 7 21 21 29 21 0 0 29 50 14
2008 TI-07 33 50 3 10 3 0 0 83 13 30

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 17 27 14 15 15 11 0 49 35 157
2017 TI-03 18 26 4 15 4 34 0 67 28 23
2017 TI-04 7 22 18 15 27 11 0 33 47 55
2017 TI-05 13 16 25 22 19 6 0 30 43 32
2017 TI-07 33 48 6 6 3 3 0 83 10 31
2014 TI 20 29 17 15 9 10 0 54 27 156
2014 TI-03 25 35 10 10 0 20 0 75 13 20
2014 TI-04 15 25 22 14 12 12 0 46 30 65
2014 TI-05 12 16 20 36 12 4 0 29 50 25
2014 TI-07 30 47 10 7 0 7 0 82 7 30
2011 TI 21 25 17 14 17 5 1 49 33 163
2011 TI-03 43 24 14 5 5 10 0 74 11 21
2011 TI-04 13 13 26 11 30 7 0 28 44 61
2011 TI-05 9 26 17 26 20 3 0 35 47 35
2011 TI-07 33 50 7 7 0 3 0 86 7 30
2008 TI 12 29 17 12 21 9 0 45 36 169
2008 TI-04 4 29 12 15 26 14 0 38 48 73
2008 TI-05 8 16 37 16 18 5 0 25 36 38
2008 TI-06 7 36 7 0 43 7 0 46 46 14
2008 TI-07 33 43 10 10 3 0 0 77 13 30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 10 18 24 14 17 16 2 34 37 157
2017 TI-03 11 7 15 7 4 56 0 42 25 23
2017 TI-04 9 15 25 7 27 13 4 28 41 55
2017 TI-05 6 19 34 22 13 6 0 27 37 32
2017 TI-07 16 35 16 23 6 3 0 53 31 31
2014 TI 10 17 22 21 13 16 1 33 41 156
2014 TI-03 10 10 10 20 0 45 5 40 40 20
2014 TI-04 9 15 26 18 15 14 2 29 40 65
2014 TI-05 12 8 28 32 16 4 0 21 50 25
2014 TI-07 10 27 13 27 10 13 0 42 42 30

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 40 46 7 5 3 0 0 85 8 156
2017 TI-03 53 44 0 4 0 0 0 96 4 23
2017 TI-04 37 42 11 5 5 0 0 78 11 55
2017 TI-05 38 47 6 9 0 0 0 84 9 32
2017 TI-07 38 52 6 0 3 0 0 90 3 31
2014 TI 42 45 7 4 2 0 0 87 6 155
2014 TI-03 60 35 0 5 0 0 0 95 5 20
2014 TI-04 38 45 9 3 5 0 0 83 8 65
2014 TI-05 25 67 4 4 0 0 0 92 4 24
2014 TI-07 50 40 3 7 0 0 0 90 7 30
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 31 40 18 7 2 2 1 72 9 157
2017 TI-03 26 26 31 7 4 4 4 55 12 23
2017 TI-04 33 42 13 9 0 4 0 77 9 55
2017 TI-05 19 50 25 6 0 0 0 69 6 32
2017 TI-07 38 42 13 0 6 0 0 81 6 31
2014 TI 33 45 12 6 2 1 0 79 8 156
2014 TI-03 25 50 10 10 0 5 0 79 11 20
2014 TI-04 31 48 11 6 5 0 0 78 11 65
2014 TI-05 24 48 24 4 0 0 0 72 4 25
2014 TI-07 43 47 3 7 0 0 0 90 7 30
2011 TI 33 40 17 4 6 0 0 72 10 162
2011 TI-03 48 33 10 0 10 0 0 81 10 21
2011 TI-04 35 33 17 5 10 0 0 68 15 60
2011 TI-05 20 49 26 3 3 0 0 69 6 35
2011 TI-07 33 43 13 7 3 0 0 77 10 30
2008 TI 20 38 20 9 11 1 1 59 20 169
2008 TI-04 19 44 16 7 14 0 0 63 21 73
2008 TI-05 24 24 32 13 8 0 0 47 21 38
2008 TI-06 21 36 7 21 7 7 0 62 31 14
2008 TI-07 17 47 23 7 7 0 0 63 13 30

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 44 30 15 6 3 1 1 75 9 157
2017 TI-03 60 18 4 4 7 4 4 84 12 23
2017 TI-04 35 36 16 9 4 0 0 71 13 55
2017 TI-05 38 19 28 9 0 3 3 60 10 32
2017 TI-07 48 39 10 0 3 0 0 87 3 31
2014 TI 40 40 9 5 2 2 2 83 7 156
2014 TI-03 40 20 20 15 0 5 0 63 16 20
2014 TI-04 28 51 6 5 5 3 3 84 10 65
2014 TI-05 36 44 12 4 0 0 4 83 4 25
2014 TI-07 63 30 3 3 0 0 0 93 3 30
2011 TI 38 37 14 8 2 1 0 76 10 162
2011 TI-03 43 38 10 5 5 0 0 81 10 21
2011 TI-04 35 30 18 13 2 2 0 66 15 60
2011 TI-05 31 43 20 6 0 0 0 74 6 35
2011 TI-07 47 40 3 7 3 0 0 87 10 30
2008 TI 28 35 15 12 5 5 0 66 17 169
2008 TI-04 23 34 19 14 7 3 0 59 21 73
2008 TI-05 26 45 13 11 5 0 0 71 16 38
2008 TI-06 21 29 21 7 0 21 0 64 9 14
2008 TI-07 40 33 10 13 0 3 0 76 14 30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 42 37 10 5 4 2 1 81 9 157
2017 TI-03 56 22 4 7 4 7 0 84 12 23
2017 TI-04 31 47 7 7 5 2 0 80 13 55
2017 TI-05 38 34 19 3 3 0 3 74 6 32
2017 TI-07 51 36 6 3 3 0 0 87 6 31
2014 TI 42 36 8 10 3 2 1 80 13 156
2014 TI-03 45 25 10 15 0 5 0 74 16 20
2014 TI-04 35 37 8 9 6 3 2 76 16 65
2014 TI-05 36 44 12 8 0 0 0 80 8 25
2014 TI-07 53 33 7 7 0 0 0 87 7 30
2011 TI 33 38 14 9 5 1 0 72 14 162
2011 TI-03 52 33 5 5 5 0 0 86 10 21
2011 TI-04 30 32 18 8 10 2 0 63 19 60
2011 TI-05 26 43 14 17 0 0 0 69 17 35
2011 TI-07 33 47 10 7 3 0 0 80 10 30
2008 TI 24 33 21 12 8 1 1 58 20 169
2008 TI-04 23 27 21 18 10 1 0 51 28 73
2008 TI-05 16 34 37 5 8 0 0 50 13 38
2008 TI-06 21 50 21 0 7 0 0 71 7 14
2008 TI-07 33 40 13 13 0 0 0 73 13 30

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 76 15 5 1 0 1 2 94 1 156
2017 TI-03 85 4 7 0 0 4 0 92 0 23
2017 TI-04 70 18 6 0 0 0 6 94 0 54
2017 TI-05 72 19 6 0 0 0 3 94 0 32
2017 TI-07 80 17 3 0 0 0 0 97 0 31
2014 TI 77 15 3 1 1 1 3 95 2 156
2014 TI-03 75 10 5 0 5 5 0 89 5 20
2014 TI-04 68 22 3 2 2 0 5 94 3 65
2014 TI-05 80 12 4 0 0 0 4 96 0 25
2014 TI-07 97 3 0 0 0 0 0 100 0 30
2011 TI 73 15 7 2 1 0 3 90 3 162
2011 TI-03 81 14 0 0 0 0 5 100 0 21
2011 TI-04 68 15 10 2 2 0 3 86 3 60
2011 TI-05 66 23 9 3 0 0 0 89 3 35
2011 TI-07 77 13 3 3 0 0 3 93 3 30
2008 TI 72 11 4 4 2 1 7 89 6 169
2008 TI-04 73 8 4 4 1 0 10 89 6 73
2008 TI-05 58 21 8 5 8 0 0 79 13 38
2008 TI-06 71 7 7 0 0 0 14 92 0 14
2008 TI-07 87 7 0 0 0 0 7 100 0 30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 50 30 7 4 3 1 3 84 8 157
2017 TI-03 51 15 4 7 0 4 20 86 10 23
2017 TI-04 55 29 5 5 5 0 0 84 11 55
2017 TI-05 63 28 6 0 3 0 0 91 3 32
2017 TI-07 35 46 10 3 3 3 0 83 7 31
2014 TI 55 33 3 4 3 1 0 90 8 156
2014 TI-03 60 30 0 10 0 0 0 90 10 20
2014 TI-04 52 37 2 5 3 2 0 91 8 65
2014 TI-05 68 28 0 4 0 0 0 96 4 25
2014 TI-07 47 33 7 3 7 3 0 83 10 30
2011 TI 51 31 9 3 2 1 2 85 6 162
2011 TI-03 60 20 15 5 0 0 0 80 5 20
2011 TI-04 51 26 13 2 3 2 3 81 5 61
2011 TI-05 57 34 6 0 3 0 0 91 3 35
2011 TI-07 47 37 3 7 3 0 3 86 10 30

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 51 30 9 5 3 1 0 82 8 157
2017 TI-03 56 33 7 4 0 0 0 89 4 23
2017 TI-04 53 27 7 9 4 0 0 80 13 55
2017 TI-05 31 41 16 3 6 3 0 74 10 32
2017 TI-07 61 20 10 3 3 3 0 83 7 31

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 50 29 12 5 2 2 0 80 8 157
2017 TI-03 60 26 7 4 0 4 0 89 4 23
2017 TI-04 47 33 9 7 4 0 0 80 11 55
2017 TI-05 38 28 25 3 3 3 0 68 6 32
2017 TI-07 58 26 3 6 3 3 0 87 10 31

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 51 26 11 7 4 1 1 79 11 157
2017 TI-03 60 26 0 4 7 4 0 89 11 23
2017 TI-04 44 31 5 16 0 2 2 77 17 55
2017 TI-05 44 25 25 0 6 0 0 69 6 32
2017 TI-07 64 20 10 0 6 0 0 84 6 31
2014 TI 54 31 8 3 3 1 0 86 6 156
2014 TI-03 55 35 5 0 0 5 0 95 0 20
2014 TI-04 45 34 11 5 6 0 0 78 11 65
2014 TI-05 60 24 8 8 0 0 0 84 8 25
2014 TI-07 67 27 3 0 3 0 0 93 3 30
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 34 19 14 5 0 5 60 20 21
2017 TI-07 27 29 22 11 5 0 5 59 17 18
2014 TI 39 45 11 6 0 0 0 83 6 18
2014 TI-07 33 47 13 7 0 0 0 80 7 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 26 32 15 6 8 12 0 66 16 157
2017 TI-03 45 22 15 7 4 7 0 72 12 23
2017 TI-04 18 27 13 5 13 24 0 60 24 55
2017 TI-05 22 44 16 3 9 6 0 70 13 32
2017 TI-07 26 42 13 10 6 3 0 70 17 31
2014 TI 31 33 19 6 3 9 0 70 10 156
2014 TI-03 40 30 20 0 0 10 0 78 0 20
2014 TI-04 28 29 17 9 3 14 0 66 14 65
2014 TI-05 24 20 28 8 8 12 0 50 18 25
2014 TI-07 33 53 7 3 3 0 0 87 7 30
2011 TI 22 28 24 10 7 7 1 55 19 163
2011 TI-03 48 29 14 0 5 5 0 80 5 21
2011 TI-04 23 15 21 10 11 16 3 47 27 61
2011 TI-05 6 43 26 20 6 0 0 49 26 35
2011 TI-07 23 40 27 7 0 3 0 66 7 30

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 30 19 13 13 5 0 53 27 157
2017 TI-03 45 22 7 15 7 4 0 70 23 23
2017 TI-04 13 31 22 11 18 5 0 46 31 55
2017 TI-05 13 31 22 16 9 9 0 48 28 32
2017 TI-07 16 39 19 13 13 0 0 55 26 31
2014 TI 20 31 20 16 10 3 0 53 27 156
2014 TI-03 25 40 25 5 0 5 0 68 5 20
2014 TI-04 17 26 22 22 9 5 0 45 32 65
2014 TI-05 12 16 28 16 28 0 0 28 44 25
2014 TI-07 23 57 0 13 7 0 0 80 20 30
2011 TI 17 28 22 17 13 4 0 47 31 162
2011 TI-03 48 24 14 10 5 0 0 71 14 21
2011 TI-04 16 26 16 13 21 7 0 46 37 61
2011 TI-05 6 26 31 23 11 3 0 32 35 35
2011 TI-07 10 37 30 20 3 0 0 47 23 30
2008 TI 8 31 18 22 19 2 0 40 42 169
2008 TI-04 5 22 16 27 26 3 0 28 55 73
2008 TI-05 8 37 21 21 13 0 0 45 34 38
2008 TI-06 0 36 21 21 21 0 0 36 43 14
2008 TI-07 13 40 20 13 10 3 0 55 24 30

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 13 27 19 17 18 7 0 42 38 157
2017 TI-03 38 15 11 11 15 11 0 59 29 23
2017 TI-04 4 31 22 16 22 6 0 37 40 55
2017 TI-05 9 22 25 22 13 9 0 34 38 32
2017 TI-07 6 45 6 20 22 0 0 51 42 31
2014 TI 10 29 26 19 10 6 0 41 31 155
2014 TI-03 5 26 32 21 0 16 0 38 25 19
2014 TI-04 11 25 26 20 9 9 0 39 32 65
2014 TI-05 12 8 36 16 28 0 0 20 44 25
2014 TI-07 10 47 20 20 3 0 0 57 23 30
2011 TI 10 29 24 19 12 6 0 42 33 162
2011 TI-03 33 19 24 5 5 14 0 61 11 21
2011 TI-04 13 25 20 15 20 8 0 41 38 61
2011 TI-05 3 32 21 29 12 3 0 36 42 34
2011 TI-07 3 47 27 20 3 0 0 50 23 30
2008 TI 3 25 23 26 20 3 0 28 48 167
2008 TI-04 4 15 29 21 29 1 0 20 51 72
2008 TI-05 3 24 24 32 14 3 0 28 47 37
2008 TI-06 0 36 14 21 29 0 0 36 50 14
2008 TI-07 3 43 17 27 10 0 0 47 37 30

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 16 18 21 18 19 8 0 38 40 156
2017 TI-03 42 7 18 7 15 11 0 55 25 23
2017 TI-04 7 20 25 11 25 11 0 31 41 55
2017 TI-05 9 13 25 31 16 6 0 23 50 32
2017 TI-07 13 40 7 17 20 3 0 56 38 30
2014 TI 17 24 20 17 16 6 0 44 35 156
2014 TI-03 20 25 20 20 10 5 0 47 32 20
2014 TI-04 14 26 18 12 18 11 0 45 34 65
2014 TI-05 12 12 24 24 28 0 0 24 52 25
2014 TI-07 23 33 13 20 7 3 0 59 28 30
2011 TI 15 21 26 17 14 7 0 39 33 162
2011 TI-03 40 15 20 5 10 10 0 61 17 20
2011 TI-04 16 21 18 16 20 8 0 41 39 61
2011 TI-05 9 17 31 29 11 3 0 26 41 35
2011 TI-07 10 30 33 13 7 7 0 43 21 30
2008 TI 8 19 24 16 24 10 0 30 44 168
2008 TI-04 6 18 22 13 32 10 0 26 49 72
2008 TI-05 8 16 26 18 21 11 0 26 44 38
2008 TI-06 7 29 7 29 29 0 0 36 57 14
2008 TI-07 13 23 27 17 13 7 0 39 32 30

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 20 28 19 11 16 6 0 51 29 156
2017 TI-03 42 18 11 11 11 7 0 65 24 23
2017 TI-04 11 31 20 9 20 9 0 46 32 55
2017 TI-05 22 19 19 25 9 6 0 43 37 32
2017 TI-07 13 32 22 4 26 3 0 46 31 31
2014 TI 13 38 18 16 9 6 0 54 27 156
2014 TI-03 25 40 15 10 0 10 0 72 11 20
2014 TI-04 11 38 17 17 9 8 0 53 28 65
2014 TI-05 8 16 28 20 24 4 0 25 46 25
2014 TI-07 13 57 10 13 7 0 0 70 20 30
2011 TI 16 34 20 17 11 1 0 51 29 162
2011 TI-03 43 29 10 5 10 5 0 75 15 21
2011 TI-04 15 33 18 16 16 2 0 48 33 61
2011 TI-05 12 26 26 24 12 0 0 38 35 34
2011 TI-07 10 50 23 17 0 0 0 60 17 30
2008 TI 8 31 19 23 14 5 0 41 39 168
2008 TI-04 7 30 12 23 21 7 0 40 47 73
2008 TI-05 3 22 30 32 11 3 0 25 44 37
2008 TI-06 0 43 21 14 21 0 0 43 36 14
2008 TI-07 13 37 27 17 7 0 0 50 23 30
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 23 41 19 8 8 1 0 65 16 157
2017 TI-03 38 29 15 15 4 0 0 67 18 23
2017 TI-04 18 45 18 7 9 2 0 65 17 55
2017 TI-05 22 41 22 6 9 0 0 63 16 32
2017 TI-07 19 46 16 6 13 0 0 65 19 31
2014 TI 25 40 17 11 4 3 0 66 16 156
2014 TI-03 45 40 15 0 0 0 0 85 0 20
2014 TI-04 18 45 18 12 3 3 0 65 16 65
2014 TI-05 20 24 24 20 8 4 0 46 29 25
2014 TI-07 23 53 7 7 10 0 0 77 17 30
2011 TI 18 42 19 15 5 2 0 61 20 162
2011 TI-03 43 24 24 5 0 5 0 70 5 21
2011 TI-04 18 39 21 10 8 3 0 59 19 61
2011 TI-05 15 41 15 24 6 0 0 56 29 34
2011 TI-07 7 50 20 20 3 0 0 57 23 30

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 38 48 8 4 1 1 0 87 5 156
2017 TI-03 49 51 0 0 0 0 0 100 0 23
2017 TI-04 33 50 9 4 4 0 0 83 7 54
2017 TI-05 47 38 6 9 0 0 0 84 9 32
2017 TI-07 35 49 10 3 0 3 0 87 3 31
2014 TI 44 37 10 7 1 2 0 82 8 156
2014 TI-03 60 30 0 5 0 5 0 95 5 20
2014 TI-04 43 38 8 8 2 2 0 83 9 65
2014 TI-05 36 36 16 8 0 4 0 75 8 25
2014 TI-07 40 43 13 3 0 0 0 83 3 30
2011 TI 37 39 13 7 2 2 0 77 10 163
2011 TI-03 52 29 10 5 0 5 0 85 5 21
2011 TI-04 39 34 8 11 3 3 0 76 15 61
2011 TI-05 37 34 17 6 6 0 0 71 11 35
2011 TI-07 20 57 20 3 0 0 0 77 3 30

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 26 41 17 7 2 5 1 71 11 156
2017 TI-03 60 33 0 4 4 0 0 93 7 23
2017 TI-04 15 47 16 7 4 7 4 69 12 55
2017 TI-05 19 35 26 10 0 10 0 61 11 31
2017 TI-07 22 46 16 10 3 3 0 70 13 31
2014 TI 28 37 21 6 2 4 1 69 9 156
2014 TI-03 35 25 25 5 0 10 0 67 6 20
2014 TI-04 31 35 20 5 3 5 2 70 8 65
2014 TI-05 12 48 28 4 4 4 0 63 8 25
2014 TI-07 30 33 20 13 0 3 0 66 14 30
2011 TI 24 39 19 7 6 4 1 66 14 163
2011 TI-03 43 43 10 0 0 0 5 90 0 21
2011 TI-04 23 33 21 8 8 5 2 60 18 61
2011 TI-05 17 37 26 6 9 6 0 58 15 35
2011 TI-07 23 53 10 7 0 7 0 82 7 30
2008 TI 16 36 18 15 8 5 2 55 25 169
2008 TI-04 15 29 23 18 8 4 3 47 28 73
2008 TI-05 13 39 18 13 11 5 0 56 25 38
2008 TI-06 0 36 29 7 21 7 0 38 31 14
2008 TI-07 30 40 7 17 0 7 0 75 18 30

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 9 31 25 19 8 8 1 43 30 157
2017 TI-03 22 29 4 11 4 31 0 74 21 23
2017 TI-04 4 35 25 15 13 7 2 42 30 55
2017 TI-05 6 25 38 22 6 3 0 32 29 32
2017 TI-07 6 46 22 19 6 0 0 52 26 31
2014 TI 16 28 32 12 7 4 1 47 20 156
2014 TI-03 25 30 25 10 5 0 5 58 16 20
2014 TI-04 12 26 37 9 8 8 0 42 18 65
2014 TI-05 16 24 28 16 8 8 0 43 26 25
2014 TI-07 20 30 33 10 7 0 0 50 17 30
2011 TI 7 26 30 17 14 6 1 35 33 163
2011 TI-03 14 38 33 10 5 0 0 52 14 21
2011 TI-04 8 15 25 18 23 10 2 26 46 61
2011 TI-05 0 31 29 23 14 3 0 32 38 35
2011 TI-07 10 27 43 10 3 7 0 39 14 30

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 15 25 21 8 15 15 1 48 27 157
2017 TI-03 26 11 7 4 15 38 0 59 29 23
2017 TI-04 13 31 13 9 16 16 2 53 31 55
2017 TI-05 9 22 38 9 16 6 0 33 27 32
2017 TI-07 16 30 29 6 13 6 0 49 21 31
2014 TI 17 28 22 12 6 13 1 52 22 156
2014 TI-03 20 30 15 0 10 25 0 67 13 20
2014 TI-04 15 29 18 15 5 15 2 54 24 65
2014 TI-05 16 24 28 24 8 0 0 40 32 25
2014 TI-07 17 20 33 7 7 13 3 44 16 30
2011 TI 18 20 19 17 11 14 2 45 33 161
2011 TI-03 38 10 14 19 0 10 10 59 24 21
2011 TI-04 15 12 20 18 17 18 0 33 43 60
2011 TI-05 15 32 18 18 15 3 0 48 33 34
2011 TI-07 10 33 23 10 3 17 3 54 17 30

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 61 19 10 5 1 2 2 84 6 157
2017 TI-03 82 11 0 4 0 4 0 96 4 23
2017 TI-04 60 20 7 2 0 5 5 90 2 55
2017 TI-05 59 25 13 0 0 0 3 87 0 32
2017 TI-07 49 16 16 16 3 0 0 65 19 31
2014 TI 56 26 8 1 3 1 4 87 4 156
2014 TI-03 65 20 10 0 0 5 0 89 0 20
2014 TI-04 54 28 8 0 2 0 9 90 2 65
2014 TI-05 48 28 12 0 4 4 4 83 4 25
2014 TI-07 53 33 3 3 7 0 0 87 10 30

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 64 24 7 2 1 1 1 90 3 157
2017 TI-03 85 7 4 0 0 4 0 96 0 23
2017 TI-04 64 20 9 4 0 2 2 87 4 55
2017 TI-05 50 38 6 0 3 0 3 90 3 32
2017 TI-07 58 32 6 3 0 0 0 90 3 31
2014 TI 60 23 8 3 1 2 3 87 4 156
2014 TI-03 70 10 10 0 0 10 0 89 0 20
2014 TI-04 58 23 8 2 2 2 6 88 3 65
2014 TI-05 48 24 20 8 0 0 0 72 8 25
2014 TI-07 60 33 0 7 0 0 0 93 7 30
2011 TI 67 22 7 2 0 0 1 91 2 162
2011 TI-03 81 19 0 0 0 0 0 100 0 21
2011 TI-04 61 21 11 3 0 0 3 85 3 61
2011 TI-05 80 17 3 0 0 0 0 97 0 35
2011 TI-07 59 31 7 3 0 0 0 90 3 29
2008 TI 59 23 7 5 1 3 2 86 6 169
2008 TI-04 51 27 11 4 0 4 3 84 4 73
2008 TI-05 74 13 3 11 0 0 0 87 11 38
2008 TI-06 36 57 7 0 0 0 0 93 0 14
2008 TI-07 67 20 3 3 0 3 3 93 4 30

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 27 23 13 11 3 1 51 25 157
2017 TI-03 45 26 11 7 7 4 0 73 15 23
2017 TI-04 13 29 24 15 16 2 2 44 32 55
2017 TI-05 19 16 31 22 9 3 0 35 32 32
2017 TI-07 22 33 19 10 10 6 0 59 21 31
2014 TI 16 36 21 13 10 4 0 55 23 156
2014 TI-03 30 50 15 0 0 5 0 84 0 20
2014 TI-04 11 29 34 9 11 6 0 43 21 65
2014 TI-05 12 32 12 24 20 0 0 44 44 25
2014 TI-07 20 40 7 20 10 3 0 62 31 30
2011 TI 19 36 13 15 14 1 1 56 30 163
2011 TI-03 19 48 14 0 10 10 0 74 11 21
2011 TI-04 16 34 8 16 23 0 2 52 40 61
2011 TI-05 23 29 17 17 14 0 0 51 31 35
2011 TI-07 17 47 17 20 0 0 0 63 20 30
2008 TI 7 33 21 18 19 1 0 40 38 168
2008 TI-04 3 29 19 23 26 0 0 32 49 73
2008 TI-05 3 37 24 18 16 3 0 41 35 38
2008 TI-06 0 29 36 14 21 0 0 29 36 14
2008 TI-07 17 40 27 10 7 0 0 57 17 30

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 21 29 15 14 20 1 0 51 34 157
2017 TI-03 26 34 18 4 18 0 0 60 22 23
2017 TI-04 17 22 9 18 33 2 0 39 52 55
2017 TI-05 13 22 34 13 16 3 0 35 29 32
2017 TI-07 26 49 6 6 13 0 0 74 19 31
2014 TI 11 26 21 21 21 1 1 38 42 156
2014 TI-03 20 30 15 20 10 5 0 53 32 20
2014 TI-04 6 23 18 26 26 0 0 29 52 65
2014 TI-05 12 20 24 20 24 0 0 32 44 25
2014 TI-07 7 33 27 17 13 0 3 41 31 30
2011 TI 13 22 19 18 25 1 2 37 44 163
2011 TI-03 33 33 10 14 10 0 0 67 24 21
2011 TI-04 8 13 23 20 36 0 0 21 56 61
2011 TI-05 11 20 20 17 29 0 3 32 47 35
2011 TI-07 13 27 23 17 10 3 7 44 30 30
2008 TI 6 23 15 22 32 1 1 30 55 169
2008 TI-04 3 16 15 19 47 0 0 19 66 73
2008 TI-05 3 29 13 29 21 3 3 33 53 38
2008 TI-06 7 21 21 14 36 0 0 29 50 14
2008 TI-07 10 27 13 33 17 0 0 37 50 30

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 15 32 27 11 7 7 0 51 20 157
2017 TI-03 26 22 7 7 7 31 0 68 21 23
2017 TI-04 9 33 27 18 11 2 0 43 30 55
2017 TI-05 13 19 50 3 9 6 0 33 13 32
2017 TI-07 19 49 16 13 3 0 0 68 16 31

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 34 37 14 3 4 8 0 77 8 156
2017 TI-03 36 18 7 7 0 31 0 79 11 23
2017 TI-04 33 40 15 4 5 4 0 75 9 55
2017 TI-05 34 34 22 3 6 0 0 69 9 32
2017 TI-07 34 46 10 0 3 7 0 86 4 30
2014 TI 40 36 13 3 1 6 1 81 5 156
2014 TI-03 60 25 0 0 5 10 0 94 6 20
2014 TI-04 32 38 18 3 0 6 2 77 3 65
2014 TI-05 48 32 16 0 0 4 0 83 0 25
2014 TI-07 43 33 3 10 3 7 0 82 14 30

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 28 41 18 4 4 4 0 73 8 157
2017 TI-03 29 26 31 4 0 11 0 61 4 23
2017 TI-04 29 46 13 4 5 4 0 77 9 55
2017 TI-05 22 50 19 6 3 0 0 72 9 32
2017 TI-07 33 42 10 6 3 6 0 79 10 31
2014 TI 38 40 12 4 0 6 0 84 4 156
2014 TI-03 50 40 5 0 0 5 0 95 0 20
2014 TI-04 37 35 14 6 0 8 0 78 7 65
2014 TI-05 40 40 12 0 0 8 0 87 0 25
2014 TI-07 40 47 3 7 0 3 0 90 7 30
2011 TI 27 41 15 7 6 3 1 71 13 163
2011 TI-03 48 33 10 5 5 0 0 81 10 21
2011 TI-04 23 31 18 7 13 7 2 59 21 61
2011 TI-05 26 43 17 11 3 0 0 69 14 35
2011 TI-07 20 63 10 3 0 3 0 86 3 30

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 39 37 14 4 5 1 0 77 9 157
2017 TI-03 56 36 4 4 0 0 0 93 4 23
2017 TI-04 38 33 15 9 5 0 0 71 15 55
2017 TI-05 31 34 22 3 6 3 0 68 10 32
2017 TI-07 39 45 10 0 6 0 0 84 6 31
2014 TI 45 35 10 7 2 0 0 81 9 156
2014 TI-03 70 30 0 0 0 0 0 100 0 20
2014 TI-04 42 31 15 9 3 0 0 72 12 65
2014 TI-05 36 44 8 8 4 0 0 80 12 25
2014 TI-07 47 40 10 3 0 0 0 87 3 30
2011 TI 38 36 9 10 5 1 0 75 16 162
2011 TI-03 67 19 5 5 5 0 0 86 10 21
2011 TI-04 36 30 10 15 8 2 0 67 23 61
2011 TI-05 26 43 17 11 3 0 0 69 14 35
2011 TI-07 41 52 3 3 0 0 0 93 3 29
2008 TI 24 45 12 8 10 1 0 69 19 168
2008 TI-04 19 42 15 11 12 0 0 62 23 73
2008 TI-05 19 54 16 5 5 0 0 73 11 37
2008 TI-06 21 57 7 7 7 0 0 79 14 14
2008 TI-07 33 43 7 7 10 0 0 77 17 30

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 27 29 26 8 9 1 0 57 17 156
2017 TI-03 53 11 26 7 0 4 0 66 8 23
2017 TI-04 24 31 29 5 11 0 0 55 16 55
2017 TI-05 16 23 32 16 10 3 0 40 27 31
2017 TI-07 26 42 16 6 10 0 0 68 16 31
2014 TI 21 37 21 13 6 0 1 59 20 156
2014 TI-03 45 35 15 5 0 0 0 80 5 20
2014 TI-04 15 38 23 14 8 0 2 55 22 65
2014 TI-05 4 48 24 20 4 0 0 52 24 25
2014 TI-07 30 30 20 13 7 0 0 60 20 30
2011 TI 18 33 20 16 11 1 0 52 27 163
2011 TI-03 33 38 10 14 5 0 0 71 19 21
2011 TI-04 16 33 18 15 16 2 0 50 32 61
2011 TI-05 9 31 26 20 14 0 0 40 34 35
2011 TI-07 20 33 23 20 3 0 0 53 23 30

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 34 26 9 8 1 0 56 17 157
2017 TI-03 45 22 22 4 7 0 0 67 11 23
2017 TI-04 17 34 29 13 7 0 0 51 20 55
2017 TI-05 16 31 28 13 9 3 0 48 23 32
2017 TI-07 16 46 26 3 10 0 0 62 13 31
2014 TI 20 38 19 18 5 0 1 58 23 156
2014 TI-03 45 35 5 15 0 0 0 80 15 20
2014 TI-04 12 40 20 20 6 0 2 53 27 65
2014 TI-05 4 40 36 16 4 0 0 44 20 25
2014 TI-07 30 33 13 20 3 0 0 63 23 30
2011 TI 17 34 22 16 11 1 0 51 27 163
2011 TI-03 33 33 19 10 5 0 0 67 14 21
2011 TI-04 11 38 21 11 16 2 0 50 28 61
2011 TI-05 11 29 26 20 14 0 0 40 34 35
2011 TI-07 20 37 17 27 0 0 0 57 27 30
2008 TI 17 31 24 18 9 1 0 48 28 169
2008 TI-04 10 26 29 22 14 0 0 36 36 73
2008 TI-05 13 32 37 18 0 0 0 45 18 38
2008 TI-06 21 36 14 7 21 0 0 57 29 14
2008 TI-07 23 50 7 17 3 0 0 73 20 30

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 20 25 23 13 10 7 1 50 25 157
2017 TI-03 38 7 18 15 11 11 0 51 29 23
2017 TI-04 11 25 20 20 13 7 4 41 37 55
2017 TI-05 13 28 38 3 9 9 0 45 14 32
2017 TI-07 30 35 13 10 6 6 0 69 17 31
2014 TI 24 20 25 17 10 3 1 46 28 156
2014 TI-03 35 10 25 25 5 0 0 45 30 20
2014 TI-04 15 15 32 14 17 5 2 33 33 65
2014 TI-05 24 36 16 12 8 4 0 63 21 25
2014 TI-07 37 17 13 30 0 3 0 55 31 30
2011 TI 18 27 22 18 9 6 0 48 29 163
2011 TI-03 33 10 33 14 5 5 0 45 20 21
2011 TI-04 16 28 20 16 13 7 0 47 32 61
2011 TI-05 9 29 31 17 14 0 0 37 31 35
2011 TI-07 27 30 13 20 0 10 0 63 22 30
2008 TI 15 28 25 17 11 4 1 45 29 169
2008 TI-04 8 32 22 22 14 1 1 41 37 73
2008 TI-05 16 26 37 13 5 3 0 43 19 38
2008 TI-06 21 29 14 21 14 0 0 50 36 14
2008 TI-07 27 27 23 10 7 7 0 57 18 30
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 TI 22 45 33 157
2017 TI-03 7 60 33 23
2017 TI-04 24 36 40 55
2017 TI-05 31 44 25 32
2017 TI-07 30 48 22 31
2014 TI 26 35 38 156
2014 TI-03 15 60 25 20
2014 TI-04 31 22 48 65
2014 TI-05 24 48 28 25
2014 TI-07 30 23 47 30
2011 TI 23 34 42 163
2011 TI-03 29 38 33 21
2011 TI-04 21 36 43 61
2011 TI-05 17 29 54 35
2011 TI-07 30 27 43 30

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 TI 25 26 17 22 0 11 36
2017 TI-04 30 24 8 23 0 15 13
2017 TI-05 20 20 30 20 0 10 10
2014 TI 37 15 29 17 9999 2 41
2014 TI-04 45 15 25 15 9999 0 20
2011 TI 42 21 21 13 9999 3 38
2011 TI-04 46 23 15 15 9999 0 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 TI 11 89 156
2017 TI-04 16 84 55
2014 TI 10 90 156
2014 TI-04 15 85 65
2014 TI-07 0 100 30

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 TI 71 17
2014 TI 73 15
2014 TI-04 80 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 TI 65 17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 TI 0 17
2014 TI 0 15
2014 TI-04 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 TI 29 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 TI 41 17
2014 TI 40 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 TI 35 17
2014 TI 40 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 TI 47 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 TI 47 17
2014 TI 47 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 TI 47 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 TI 65 17
2014 TI 53 15
2014 TI-04 50 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 TI 35 17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 TI 0 17
2014 TI 0 15
2014 TI-04 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 TI 65 17
2014 TI 33 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 TI 41 17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 TI 47 17
2014 TI 40 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 TI 35 17
2014 TI 33 15

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 TI 0 17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 TI 41 17
2014 TI 40 15
2014 TI-04 50 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 TI 0 16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 TI 63 16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 TI 63 16
2014 TI 43 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 TI 0 16
2014 TI 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 TI 88 16
2014 TI 50 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 TI 0 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 TI 100 0 17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 12 16 21 5 4 34 9 49 15 157
2017 TI-03 18 4 11 4 4 56 4 55 18 23
2017 TI-04 11 11 25 7 4 27 15 38 19 55
2017 TI-05 6 19 28 3 3 38 3 42 11 32
2017 TI-07 10 30 10 6 3 29 13 67 16 31
2014 TI 15 18 21 5 2 30 8 54 11 156
2014 TI-03 25 10 10 5 0 40 10 70 10 20
2014 TI-04 9 17 18 8 3 34 11 47 19 65
2014 TI-05 12 20 40 4 4 16 4 40 10 25
2014 TI-07 23 23 13 0 0 33 7 78 0 30

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 23 29 20 7 2 17 1 64 12 157
2017 TI-03 29 11 18 4 0 38 0 65 6 23
2017 TI-04 24 20 25 9 2 16 4 55 14 55
2017 TI-05 25 31 22 6 3 13 0 64 11 32
2017 TI-07 20 48 3 13 3 13 0 78 18 31
2014 TI 30 28 19 4 2 15 1 70 8 156
2014 TI-03 45 25 0 5 0 25 0 93 7 20
2014 TI-04 28 26 20 6 3 15 2 65 11 65
2014 TI-05 20 32 28 0 4 16 0 62 5 25
2014 TI-07 33 33 17 0 0 17 0 80 0 30
2011 TI 26 40 20 4 2 7 1 71 7 162
2011 TI-03 43 33 14 0 5 5 0 80 5 21
2011 TI-04 22 37 22 3 5 10 2 66 9 60
2011 TI-05 20 40 26 9 0 6 0 64 9 35
2011 TI-07 27 57 7 3 0 7 0 89 4 30
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 25 60 9 3 2 0 1 86 5 156
2017 TI-03 31 51 11 4 4 0 0 82 7 23
2017 TI-04 18 66 9 5 2 0 0 84 7 55
2017 TI-05 19 75 3 3 0 0 0 94 3 32
2017 TI-07 39 48 10 0 0 0 3 90 0 31
2014 TI 24 60 13 1 1 0 1 85 2 156
2014 TI-03 10 60 25 0 5 0 0 70 5 20
2014 TI-04 20 66 14 0 0 0 0 86 0 65
2014 TI-05 28 64 8 0 0 0 0 92 0 25
2014 TI-07 33 50 3 7 0 0 7 89 7 30
2011 TI 28 56 9 6 1 0 1 84 7 162
2011 TI-03 38 52 5 5 0 0 0 90 5 21
2011 TI-04 15 63 12 8 2 0 0 78 10 60
2011 TI-05 31 54 11 3 0 0 0 86 3 35
2011 TI-07 30 57 7 3 0 0 3 90 3 30
2008 TI 32 54 8 5 0 2 1 87 5 168
2008 TI-04 25 63 8 4 0 0 0 88 4 73
2008 TI-05 50 37 11 3 0 0 0 87 3 38
2008 TI-06 38 46 0 15 0 0 0 85 15 13
2008 TI-07 30 57 7 0 0 3 3 93 0 30

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 5 22 20 14 17 18 4 34 40 157
2017 TI-03 0 29 11 7 7 42 4 53 27 23
2017 TI-04 9 29 18 15 13 11 5 46 33 55
2017 TI-05 6 19 19 22 19 16 0 30 48 32
2017 TI-07 0 10 26 16 22 19 6 14 52 31
2014 TI 6 22 19 14 17 17 4 37 40 156
2014 TI-03 15 25 10 10 10 30 0 57 29 20
2014 TI-04 9 17 20 11 23 15 5 33 42 65
2014 TI-05 0 32 12 32 8 12 4 38 48 25
2014 TI-07 3 13 27 10 20 23 3 23 41 30
2011 TI 7 28 30 11 11 11 1 41 25 162
2011 TI-03 24 19 29 5 0 19 5 56 6 21
2011 TI-04 8 25 27 10 20 10 0 37 33 60
2011 TI-05 3 29 34 17 9 9 0 34 28 35
2011 TI-07 3 37 23 17 7 10 3 46 27 30

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 42 39 10 3 2 3 1 84 5 156
2017 TI-03 56 29 4 4 4 4 0 89 8 23
2017 TI-04 41 37 11 4 2 6 0 82 6 54
2017 TI-05 41 44 13 3 0 0 0 84 3 32
2017 TI-07 42 49 3 0 3 0 3 93 3 31
2014 TI 41 40 11 3 1 4 1 85 3 156
2014 TI-03 60 30 0 5 0 5 0 95 5 20
2014 TI-04 32 45 12 3 2 6 0 82 5 65
2014 TI-05 40 44 12 0 0 4 0 88 0 25
2014 TI-07 47 37 10 0 0 0 7 89 0 30
2011 TI 33 44 12 4 3 3 1 80 8 162
2011 TI-03 48 38 10 0 0 5 0 90 0 21
2011 TI-04 27 40 13 8 7 5 0 70 16 60
2011 TI-05 26 57 11 6 0 0 0 83 6 35
2011 TI-07 33 53 7 0 0 3 3 93 0 30
2008 TI 34 42 10 5 2 6 1 81 8 167
2008 TI-04 30 45 15 5 1 3 0 77 7 73
2008 TI-05 32 47 11 3 5 3 0 81 8 38
2008 TI-06 31 23 15 0 8 23 0 70 10 13
2008 TI-07 43 40 0 7 0 3 7 93 7 30

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 35 14 6 6 9 1 71 13 157
2017 TI-03 45 22 4 4 7 18 0 82 13 23
2017 TI-04 24 37 16 9 4 11 0 67 14 55
2017 TI-05 25 31 31 3 6 3 0 58 10 32
2017 TI-07 32 52 0 10 3 0 3 87 13 31
2014 TI 29 30 14 10 5 10 2 67 17 156
2014 TI-03 50 20 5 5 0 20 0 88 6 20
2014 TI-04 22 29 20 11 6 12 0 58 19 65
2014 TI-05 20 24 20 20 8 8 0 48 30 25
2014 TI-07 37 40 7 3 3 3 7 85 7 30
2011 TI 28 35 19 7 6 4 1 66 13 160
2011 TI-03 35 40 20 0 0 5 0 79 0 20
2011 TI-04 24 34 15 7 14 7 0 62 22 59
2011 TI-05 20 29 34 14 0 3 0 50 15 35
2011 TI-07 30 50 7 7 0 3 3 86 7 30
2008 TI 27 39 15 8 7 4 2 69 15 169
2008 TI-04 25 36 22 7 8 3 0 62 15 73
2008 TI-05 18 53 11 8 8 3 0 73 16 38
2008 TI-06 21 29 21 14 7 7 0 54 23 14
2008 TI-07 43 30 3 10 3 0 10 81 15 30
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 TI 7 93 157
2017 TI-03 0 100 23
2017 TI-04 9 91 55
2014 TI 4 96 156
2014 TI-05 0 100 25

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 TI 45 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 TI 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 TI 55 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 TI 45 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 TI 64 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 TI 64 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 TI 82 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 TI 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 TI 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 13 18 20 2 4 36 6 53 12 157
2017 TI-03 18 15 7 0 0 60 0 82 0 23
2017 TI-04 11 20 25 4 5 27 7 47 14 55
2017 TI-05 6 13 28 6 3 38 6 33 17 32
2017 TI-07 16 23 13 0 3 35 10 71 6 31
2014 TI 16 13 24 3 2 35 7 51 8 156
2014 TI-03 25 5 10 0 5 50 5 67 11 20
2014 TI-04 9 17 26 5 3 35 5 44 13 65
2014 TI-05 20 12 36 0 0 28 4 47 0 25
2014 TI-07 20 17 13 3 0 37 10 69 6 30

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 28 21 4 4 18 1 64 10 157
2017 TI-03 26 18 18 0 0 38 0 71 0 23
2017 TI-04 18 31 24 4 5 16 2 60 11 55
2017 TI-05 25 28 25 6 3 13 0 61 11 32
2017 TI-07 33 32 6 6 3 19 0 80 12 31
2014 TI 28 27 21 3 2 18 2 68 6 156
2014 TI-03 45 25 5 0 0 25 0 93 0 20
2014 TI-04 20 23 26 3 5 22 2 56 10 65
2014 TI-05 20 32 24 4 0 20 0 65 5 25
2014 TI-07 33 37 13 3 0 13 0 81 4 30
2011 TI 31 36 17 6 4 6 1 72 10 163
2011 TI-03 43 38 10 0 5 5 0 85 5 21
2011 TI-04 25 30 20 10 3 10 3 62 15 61
2011 TI-05 20 51 17 6 3 3 0 74 9 35
2011 TI-07 43 33 10 3 3 7 0 82 7 30
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 10 19 22 21 27 1 1 29 48 157
2017 TI-03 27 29 15 0 26 4 0 58 27 23
2017 TI-04 11 16 33 24 16 0 0 27 40 55
2017 TI-05 3 13 28 28 25 0 3 16 55 32
2017 TI-07 0 22 13 26 38 0 0 22 65 31

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 22 28 16 14 0 1 42 30 157
2017 TI-03 49 29 15 7 0 0 0 78 7 23
2017 TI-04 22 29 29 11 7 0 2 52 18 55
2017 TI-05 3 19 22 28 25 0 3 23 55 32
2017 TI-07 3 13 36 26 22 0 0 16 48 31

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 33 24 6 6 0 2 63 12 156
2017 TI-03 56 22 18 4 0 0 0 78 4 23
2017 TI-04 33 49 9 0 5 0 4 85 6 55
2017 TI-05 16 23 32 16 10 0 3 40 27 31
2017 TI-07 13 33 35 10 10 0 0 46 19 31

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 13 16 23 23 22 1 1 30 46 156
2017 TI-03 34 18 15 18 11 0 4 55 30 23
2017 TI-04 13 24 18 25 18 2 0 37 44 55
2017 TI-05 3 16 23 26 29 0 3 20 57 31
2017 TI-07 6 6 33 26 29 0 0 13 54 31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 43 26 14 7 3 1 7 75 11 157
2017 TI-03 67 18 7 7 0 0 0 85 7 23
2017 TI-04 47 31 7 2 2 0 11 88 4 55
2017 TI-05 31 22 19 16 3 3 6 59 21 32
2017 TI-07 22 30 26 10 6 0 6 56 17 31

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 32 18 11 9 0 1 62 21 157
2017 TI-03 45 22 11 11 11 0 0 67 22 23
2017 TI-04 34 34 18 4 9 0 0 69 13 55
2017 TI-05 16 31 22 22 6 0 3 48 29 32
2017 TI-07 16 35 20 16 13 0 0 51 29 31

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 27 31 22 9 7 1 4 60 17 157
2017 TI-03 26 26 22 7 0 0 20 64 9 23
2017 TI-04 29 35 18 7 9 2 0 65 17 55
2017 TI-05 22 16 31 22 6 0 3 39 29 32
2017 TI-07 26 36 22 6 10 0 0 62 16 31

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 37 18 14 6 0 5 61 20 157
2017 TI-03 26 33 15 7 0 0 20 73 9 23
2017 TI-04 20 42 18 13 5 0 2 63 18 55
2017 TI-05 22 22 19 25 9 0 3 45 35 32
2017 TI-07 16 42 17 16 10 0 0 58 26 31

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 27 34 22 10 6 0 1 62 16 157
2017 TI-03 34 29 26 7 4 0 0 64 11 23
2017 TI-04 27 34 20 9 7 0 2 63 17 55
2017 TI-05 16 34 22 19 6 0 3 52 26 32
2017 TI-07 22 39 26 6 6 0 0 62 13 31

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 32 23 11 9 1 1 56 20 157
2017 TI-03 38 29 22 11 0 0 0 67 11 23
2017 TI-04 31 34 18 9 6 2 0 67 15 55
2017 TI-05 9 31 38 6 13 0 3 42 19 32
2017 TI-07 13 30 16 16 22 3 0 44 40 31

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 44 27 19 7 2 0 1 72 9 157
2017 TI-03 42 29 15 15 0 0 0 71 15 23
2017 TI-04 42 25 24 5 4 0 0 67 9 55
2017 TI-05 28 34 22 9 3 0 3 65 13 32
2017 TI-07 62 22 10 3 3 0 0 84 6 31

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 76 10 3 6 2 0 3 89 8 157
2017 TI-03 85 11 4 0 0 0 0 96 0 23
2017 TI-04 65 20 2 5 4 0 4 89 9 55
2017 TI-05 75 6 6 6 3 0 3 84 10 32
2017 TI-07 84 0 3 3 3 0 6 90 7 31

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 59 27 7 3 2 0 1 87 6 157
2017 TI-03 67 22 11 0 0 0 0 89 0 23
2017 TI-04 58 29 2 4 5 0 2 89 9 55
2017 TI-05 66 22 6 3 0 0 3 90 3 32
2017 TI-07 42 35 19 0 3 0 0 78 3 31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 58 21 10 6 3 0 1 80 9 156
2017 TI-03 66 15 11 8 0 0 0 81 8 22
2017 TI-04 56 20 13 5 4 0 2 78 9 55
2017 TI-05 44 28 13 6 6 0 3 74 13 32
2017 TI-07 65 26 3 3 3 0 0 90 6 31

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 47 12 6 3 0 0 32 87 5 157
2017 TI-03 67 7 0 0 0 0 26 100 0 23
2017 TI-04 56 2 4 0 0 0 38 94 0 55
2017 TI-05 47 16 3 3 0 0 31 91 5 32
2017 TI-07 16 35 14 13 0 0 22 66 17 31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 45 28 18 3 1 1 4 77 5 157
2017 TI-03 49 33 15 4 0 0 0 82 4 23
2017 TI-04 42 25 20 4 2 0 7 73 6 55
2017 TI-05 34 28 25 6 3 0 3 65 10 32
2017 TI-07 45 30 19 0 0 0 6 79 0 31

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 64 15 8 4 3 1 4 84 8 157
2017 TI-03 56 15 11 11 0 4 4 76 12 23
2017 TI-04 60 16 9 4 4 0 7 82 8 55
2017 TI-05 56 25 6 3 6 0 3 84 10 32
2017 TI-07 71 13 10 3 0 0 3 87 3 31

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 45 30 14 4 3 1 4 78 7 157
2017 TI-03 53 22 18 0 4 0 4 77 4 23
2017 TI-04 44 29 15 0 4 2 7 80 4 55
2017 TI-05 38 31 19 9 0 0 3 71 10 32
2017 TI-07 39 35 10 6 6 0 3 77 13 31

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 13 25 32 22 7 1 0 39 29 157
2017 TI-03 31 29 29 7 4 0 0 60 11 23
2017 TI-04 13 36 29 11 7 4 0 51 19 55
2017 TI-05 6 19 25 41 9 0 0 25 50 32
2017 TI-07 6 13 42 33 6 0 0 19 39 31

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 12 17 33 20 15 1 1 36 30 157
2017 TI-03 0 15 29 15 38 4 0 55 15 23
2017 TI-04 11 9 36 31 11 0 2 43 20 55
2017 TI-05 13 28 38 9 13 0 0 22 41 32
2017 TI-07 22 23 32 19 3 0 0 22 46 31

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 11 33 24 11 10 11 1 50 23 155
2017 TI-03 11 22 18 11 7 31 0 47 26 23
2017 TI-04 9 34 27 9 11 7 2 48 22 55
2017 TI-05 7 33 17 17 13 13 0 46 35 30
2017 TI-07 16 46 22 6 6 3 0 64 13 31

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 31 21 11 11 3 0 54 23 154
2017 TI-03 41 24 12 4 16 4 0 67 20 21
2017 TI-04 18 36 20 13 11 2 0 56 24 55
2017 TI-05 13 23 26 23 13 3 0 37 37 31
2017 TI-07 19 39 26 6 6 3 0 60 13 31
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 TI 20 80 157
2017 TI-04 20 80 55
2017 TI-05 25 75 32
2017 TI-07 20 80 31
2014 TI 12 88 156
2014 TI-03 0 100 20
2014 TI-04 18 82 65
2014 TI-07 17 83 30

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 TI 82 18 28
2017 TI-04 82 18 11
2014 TI 74 26 19
2014 TI-04 58 42 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 23 69 4 4 0 0 0 92 4 22
2014 TI 64 29 7 0 0 0 0 93 0 14
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 18 24 24 15 15 4 1 19 81 157
2017 TI-03 27 15 15 7 15 18 4 35 65 23
2017 TI-04 27 29 27 7 7 2 0 28 72 55
2017 TI-05 6 25 22 25 22 0 0 6 94 32
2017 TI-07 3 26 29 19 22 0 0 3 97 31

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 TI 15 125
2017 TI-03 14 14
2017 TI-04 13 39
2017 TI-05 10 30
2017 TI-07 13 30

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 TI 41 125
2017 TI-03 50 14
2017 TI-04 26 39
2017 TI-05 40 30
2017 TI-07 50 30

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 TI 10 125
2017 TI-03 7 14
2017 TI-04 8 39
2017 TI-05 20 30
2017 TI-07 0 30

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 TI 58 125
2017 TI-03 36 14
2017 TI-04 56 39
2017 TI-05 73 30
2017 TI-07 67 30

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 TI 5 125
2017 TI-03 0 14
2017 TI-04 3 39
2017 TI-05 13 30
2017 TI-07 3 30

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 TI 44 125
2017 TI-03 50 14
2017 TI-04 41 39
2017 TI-05 37 30
2017 TI-07 40 30

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 TI 5 34 20 15 10 17 123
2017 TI-03 7 21 14 14 29 14 14
2017 TI-04 3 54 15 15 5 8 39
2017 TI-05 3 27 20 17 10 23 30
2017 TI-07 7 27 28 10 7 21 29

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 9 12 18 18 34 2 7 23 57 125
2017 TI-03 14 14 21 7 36 0 7 31 46 14
2017 TI-04 8 10 28 18 15 5 15 23 42 39
2017 TI-05 7 17 17 7 50 0 3 24 59 30
2017 TI-07 7 11 7 36 36 3 0 18 75 30

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 1 7 14 14 54 2 9 9 76 125
2017 TI-03 7 14 21 7 50 0 0 21 57 14
2017 TI-04 0 10 13 13 41 0 23 13 70 39
2017 TI-05 0 3 17 23 50 0 7 4 79 30
2017 TI-07 0 3 10 7 73 7 0 4 86 30
Date modified: