2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 45 9 16 8 0 1 67 24 157
2017 TI-03 42 33 4 18 0 0 4 77 19 23
2017 TI-04 18 51 7 18 5 0 0 69 24 55
2017 TI-05 16 53 9 13 9 0 0 69 22 32
2017 TI-07 13 46 13 10 19 0 0 58 29 31
2014 TI 23 37 12 23 5 0 0 60 28 156
2014 TI-03 30 40 5 20 5 0 0 70 25 20
2014 TI-04 17 40 18 23 2 0 0 57 25 65
2014 TI-05 20 36 4 24 16 0 0 56 40 25
2014 TI-07 37 30 7 23 3 0 0 67 27 30
2011 TI 22 49 9 18 2 0 0 71 20 162
2011 TI-03 24 52 10 14 0 0 0 76 14 21
2011 TI-04 20 51 7 20 3 0 0 70 23 61
2011 TI-05 21 41 18 18 3 0 0 62 21 34
2011 TI-07 23 53 7 17 0 0 0 77 17 30
2008 TI 26 49 10 12 2 1 0 76 14 169
2008 TI-04 23 48 11 12 5 0 0 71 18 73
2008 TI-05 26 45 13 16 0 0 0 71 16 38
2008 TI-06 29 43 21 7 0 0 0 71 7 14
2008 TI-07 27 60 3 10 0 0 0 87 10 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 63 26 6 1 2 0 1 91 3 157
2017 TI-03 82 15 4 0 0 0 0 96 0 23
2017 TI-04 62 27 4 0 5 0 2 91 6 55
2017 TI-05 66 22 6 3 0 0 3 90 3 32
2017 TI-07 51 33 13 3 0 0 0 84 3 31
2014 TI 62 24 10 4 0 1 0 86 4 156
2014 TI-03 70 20 5 0 0 5 0 95 0 20
2014 TI-04 55 31 8 6 0 0 0 86 6 65
2014 TI-05 60 12 20 4 0 4 0 75 4 25
2014 TI-07 73 20 7 0 0 0 0 93 0 30
2011 TI 66 25 4 3 1 0 1 92 4 161
2011 TI-03 81 19 0 0 0 0 0 100 0 21
2011 TI-04 62 26 7 3 0 0 2 90 3 61
2011 TI-05 67 27 0 3 3 0 0 94 6 33
2011 TI-07 60 33 7 0 0 0 0 93 0 30
2008 TI 67 22 5 3 2 0 1 90 5 169
2008 TI-04 70 25 4 1 0 0 0 95 1 73
2008 TI-05 68 16 8 5 3 0 0 84 8 38
2008 TI-06 71 14 7 0 7 0 0 86 7 14
2008 TI-07 60 23 7 3 3 0 3 86 7 30

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 61 22 5 9 2 0 1 84 11 157
2017 TI-03 58 11 7 23 0 0 0 69 23 23
2017 TI-04 69 24 5 0 0 0 2 94 0 55
2017 TI-05 59 25 3 9 3 0 0 84 13 32
2017 TI-07 51 26 6 10 6 0 0 78 16 31
2014 TI 58 21 10 8 3 1 0 79 10 156
2014 TI-03 70 5 15 0 5 5 0 79 5 20
2014 TI-04 57 28 9 5 2 0 0 85 6 65
2014 TI-05 60 16 12 8 4 0 0 76 12 25
2014 TI-07 53 20 3 20 3 0 0 73 23 30
2011 TI 62 20 7 8 2 1 1 83 11 162
2011 TI-03 81 14 0 0 0 5 0 100 0 21
2011 TI-04 62 16 10 7 3 0 2 80 10 61
2011 TI-05 56 29 3 12 0 0 0 85 12 34
2011 TI-07 53 20 10 10 7 0 0 73 17 30
2008 TI 61 18 7 9 2 1 2 81 12 169
2008 TI-04 64 18 5 10 0 0 3 85 10 73
2008 TI-05 63 18 11 5 3 0 0 82 8 38
2008 TI-06 43 29 7 7 14 0 0 71 21 14
2008 TI-07 60 10 10 13 3 0 3 72 17 30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 39 39 11 7 4 0 0 77 12 157
2017 TI-03 56 26 4 7 7 0 0 82 15 23
2017 TI-04 38 42 11 7 2 0 0 80 9 55
2017 TI-05 28 28 19 16 9 0 0 56 25 32
2017 TI-07 35 49 13 0 3 0 0 84 3 31
2014 TI 39 35 10 8 8 0 0 74 16 156
2014 TI-03 60 30 0 5 5 0 0 90 10 20
2014 TI-04 31 37 15 11 6 0 0 68 17 65
2014 TI-05 40 24 8 16 12 0 0 64 28 25
2014 TI-07 30 50 7 3 10 0 0 80 13 30
2011 TI 34 47 11 7 2 0 0 81 9 160
2011 TI-03 43 52 5 0 0 0 0 95 0 21
2011 TI-04 28 52 10 7 3 0 0 80 10 61
2011 TI-05 29 46 11 11 3 0 0 74 14 35
2011 TI-07 46 39 11 4 0 0 0 86 4 28

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 29 17 14 9 1 0 59 23 157
2017 TI-03 45 18 18 11 7 0 0 64 18 23
2017 TI-04 26 34 9 18 9 4 0 62 28 55
2017 TI-05 16 28 31 22 3 0 0 44 25 32
2017 TI-07 32 36 16 3 13 0 0 68 16 31
2014 TI 27 38 14 13 7 0 1 66 20 156
2014 TI-03 50 30 5 10 5 0 0 80 15 20
2014 TI-04 23 38 17 11 9 0 2 63 20 65
2014 TI-05 20 28 8 28 16 0 0 48 44 25
2014 TI-07 23 53 13 10 0 0 0 77 10 30
2011 TI 29 42 17 8 4 0 1 72 12 163
2011 TI-03 29 43 10 10 10 0 0 71 19 21
2011 TI-04 28 43 18 7 5 0 0 70 11 61
2011 TI-05 34 49 9 6 3 0 0 83 9 35
2011 TI-07 27 40 23 7 0 0 3 69 7 30
2008 TI 17 48 17 13 5 1 0 65 18 169
2008 TI-04 12 45 16 18 8 0 0 58 26 73
2008 TI-05 13 61 13 8 5 0 0 74 13 38
2008 TI-06 21 14 43 21 0 0 0 36 21 14
2008 TI-07 23 60 13 3 0 0 0 83 3 30

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 43 22 7 4 0 0 67 11 157
2017 TI-03 34 26 33 4 4 0 0 60 7 23
2017 TI-04 24 44 20 11 2 0 0 67 13 55
2017 TI-05 22 53 16 6 3 0 0 75 9 32
2017 TI-07 19 49 19 10 3 0 0 68 13 31
2014 TI 29 44 13 12 2 0 0 73 13 156
2014 TI-03 35 40 10 15 0 0 0 75 15 20
2014 TI-04 25 46 15 9 5 0 0 71 14 65
2014 TI-05 36 32 20 12 0 0 0 68 12 25
2014 TI-07 23 50 13 13 0 0 0 73 13 30
2011 TI 25 45 18 7 4 0 1 70 12 162
2011 TI-03 38 33 14 10 5 0 0 71 14 21
2011 TI-04 25 46 20 3 5 0 2 72 8 61
2011 TI-05 18 38 24 15 6 0 0 56 21 34
2011 TI-07 20 57 13 10 0 0 0 77 10 30
2008 TI 21 47 15 11 5 1 1 69 16 168
2008 TI-04 21 43 19 10 6 0 1 65 15 72
2008 TI-05 16 47 16 18 3 0 0 63 21 38
2008 TI-06 21 50 14 0 14 0 0 71 14 14
2008 TI-07 17 63 3 13 3 0 0 80 17 30

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 46 15 4 6 0 0 75 10 157
2017 TI-03 34 33 15 15 4 0 0 67 18 23
2017 TI-04 24 49 18 4 5 0 0 73 9 55
2017 TI-05 31 50 9 0 9 0 0 81 9 32
2017 TI-07 29 52 16 0 3 0 0 81 3 31
2014 TI 33 44 10 10 3 0 0 77 13 156
2014 TI-03 45 35 0 10 10 0 0 80 20 20
2014 TI-04 26 46 12 12 3 0 0 72 15 65
2014 TI-05 40 44 16 0 0 0 0 84 0 25
2014 TI-07 33 40 10 17 0 0 0 73 17 30
2011 TI 29 52 10 6 3 0 0 81 9 161
2011 TI-03 24 52 10 14 0 0 0 76 14 21
2011 TI-04 32 45 13 3 7 0 0 77 10 60
2011 TI-05 29 44 15 12 0 0 0 74 12 34
2011 TI-07 27 67 3 3 0 0 0 93 3 30
2008 TI 27 53 12 4 4 1 0 80 7 169
2008 TI-04 21 59 10 5 5 0 0 79 11 73
2008 TI-05 32 47 16 3 3 0 0 79 5 38
2008 TI-06 14 79 0 0 7 0 0 93 7 14
2008 TI-07 27 50 20 3 0 0 0 77 3 30

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 41 43 8 6 1 1 0 85 7 157
2017 TI-03 49 40 4 7 0 0 0 89 7 23
2017 TI-04 38 44 9 7 0 2 0 83 7 55
2017 TI-05 31 56 9 0 3 0 0 88 3 32
2017 TI-07 55 22 13 6 3 0 0 78 10 31
2014 TI 42 42 10 4 1 0 0 85 6 156
2014 TI-03 70 20 10 0 0 0 0 90 0 20
2014 TI-04 28 60 6 6 0 0 0 88 6 65
2014 TI-05 36 40 12 8 4 0 0 76 12 25
2014 TI-07 57 33 7 3 0 0 0 90 3 30

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 34 35 13 11 6 1 0 70 18 157
2017 TI-03 29 29 23 7 11 0 0 58 18 23
2017 TI-04 40 34 9 9 5 2 0 76 15 55
2017 TI-05 22 31 19 22 3 3 0 55 26 32
2017 TI-07 38 42 0 10 10 0 0 81 19 31
2014 TI 36 37 13 9 4 0 0 73 13 156
2014 TI-03 40 40 10 10 0 0 0 80 10 20
2014 TI-04 32 38 15 11 3 0 0 71 14 65
2014 TI-05 40 28 16 8 8 0 0 68 16 25
2014 TI-07 40 33 7 10 10 0 0 73 20 30
2011 TI 34 43 10 7 4 1 1 79 11 162
2011 TI-03 45 45 5 0 0 5 0 95 0 20
2011 TI-04 34 41 5 10 8 0 2 77 18 61
2011 TI-05 23 57 9 6 3 0 3 82 9 35
2011 TI-07 33 33 23 7 3 0 0 67 10 30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 23 11 20 19 1 5 47 41 156
2017 TI-03 19 19 8 23 11 0 20 48 43 22
2017 TI-04 24 20 13 22 20 2 0 45 42 55
2017 TI-05 25 22 6 28 13 3 3 50 43 32
2017 TI-07 19 26 16 10 26 0 3 47 36 31
2014 TI 26 24 13 15 14 2 6 54 31 156
2014 TI-03 30 20 5 10 10 10 15 67 27 20
2014 TI-04 25 25 12 11 18 2 8 54 32 65
2014 TI-05 28 24 24 20 4 0 0 52 24 25
2014 TI-07 23 23 13 23 13 0 3 48 38 30
2011 TI 25 25 14 16 17 0 3 51 34 162
2011 TI-03 33 24 14 10 5 0 14 67 17 21
2011 TI-04 30 21 15 10 23 0 2 52 33 61
2011 TI-05 18 21 12 32 18 0 0 38 50 34
2011 TI-07 17 33 20 10 17 0 3 52 28 30
2008 TI 19 31 11 12 21 1 4 53 35 169
2008 TI-04 18 37 12 12 16 1 3 57 30 73
2008 TI-05 13 29 13 18 24 0 3 43 43 38
2008 TI-06 14 36 0 7 43 0 0 50 50 14
2008 TI-07 23 17 13 13 27 0 7 43 43 30

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 43 17 11 6 0 0 67 16 157
2017 TI-03 34 36 11 18 0 0 0 71 18 23
2017 TI-04 20 42 22 9 7 0 0 62 16 55
2017 TI-05 16 53 9 16 6 0 0 69 22 32
2017 TI-07 29 46 16 6 3 0 0 74 10 31
2014 TI 23 42 17 12 6 0 0 65 18 156
2014 TI-03 30 50 10 5 5 0 0 80 10 20
2014 TI-04 18 45 15 12 9 0 0 63 22 65
2014 TI-05 20 36 24 16 4 0 0 56 20 25
2014 TI-07 30 40 13 13 3 0 0 70 17 30
2011 TI 23 39 17 13 7 0 0 62 20 162
2011 TI-03 29 33 24 5 10 0 0 62 14 21
2011 TI-04 26 34 15 15 10 0 0 61 25 61
2011 TI-05 20 40 23 14 3 0 0 60 17 35
2011 TI-07 20 50 10 13 7 0 0 70 20 30
2008 TI 20 42 16 14 8 1 0 62 22 167
2008 TI-04 19 47 10 14 10 0 0 67 24 72
2008 TI-05 14 46 24 8 8 0 0 59 16 37
2008 TI-06 14 36 29 14 7 0 0 50 21 14
2008 TI-07 20 33 17 23 7 0 0 53 30 30

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 18 30 23 18 12 0 0 47 29 155
2017 TI-03 18 22 49 4 7 0 0 40 11 23
2017 TI-04 13 28 24 17 18 0 0 41 35 54
2017 TI-05 16 26 19 32 6 0 0 42 39 31
2017 TI-07 22 39 13 16 10 0 0 62 26 31
2014 TI 21 27 26 14 12 1 0 49 25 155
2014 TI-03 35 20 25 15 0 5 0 58 16 20
2014 TI-04 13 28 25 14 20 0 0 41 34 64
2014 TI-05 20 24 28 12 16 0 0 44 28 25
2014 TI-07 30 33 20 17 0 0 0 63 17 30
2011 TI 17 37 16 19 11 0 0 54 30 163
2011 TI-03 19 38 19 19 5 0 0 57 24 21
2011 TI-04 16 28 13 28 15 0 0 44 43 61
2011 TI-05 9 49 17 14 11 0 0 57 26 35
2011 TI-07 23 43 17 10 7 0 0 67 17 30

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 29 40 17 10 4 0 0 69 14 157
2017 TI-03 34 33 22 7 4 0 0 67 11 23
2017 TI-04 24 47 9 13 7 0 0 71 20 55
2017 TI-05 25 31 31 13 0 0 0 56 13 32
2017 TI-07 35 42 10 6 6 0 0 78 13 31

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 37 42 10 6 4 1 0 79 11 157
2017 TI-03 45 36 7 11 0 0 0 82 11 23
2017 TI-04 31 40 15 7 5 2 0 72 13 55
2017 TI-05 38 41 9 6 6 0 0 78 13 32
2017 TI-07 38 49 3 3 6 0 0 87 10 31
2014 TI 32 41 14 8 4 1 0 74 12 156
2014 TI-03 45 40 5 10 0 0 0 85 10 20
2014 TI-04 25 42 18 8 6 2 0 67 14 65
2014 TI-05 24 40 20 16 0 0 0 64 16 25
2014 TI-07 47 37 10 3 3 0 0 83 7 30
2011 TI 33 40 16 8 2 0 0 73 10 162
2011 TI-03 33 48 14 5 0 0 0 81 5 21
2011 TI-04 36 33 20 8 3 0 0 69 11 61
2011 TI-05 26 44 18 12 0 0 0 71 12 34
2011 TI-07 40 40 10 10 0 0 0 80 10 30
2008 TI 27 40 17 9 4 3 0 69 13 169
2008 TI-04 23 33 25 10 5 4 0 59 16 73
2008 TI-05 29 47 13 8 3 0 0 76 11 38
2008 TI-06 21 21 29 21 7 0 0 43 29 14
2008 TI-07 23 63 7 3 3 0 0 87 7 30

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 37 21 14 8 1 0 56 22 157
2017 TI-03 22 42 26 7 0 4 0 66 8 23
2017 TI-04 11 42 13 20 15 0 0 53 34 55
2017 TI-05 16 28 28 25 3 0 0 44 28 32
2017 TI-07 26 39 26 3 6 0 0 65 10 31

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 39 39 14 4 3 1 0 79 7 155
2017 TI-03 29 60 7 4 0 0 0 89 4 23
2017 TI-04 40 32 21 6 2 0 0 72 8 53
2017 TI-05 47 34 9 3 3 3 0 84 6 32
2017 TI-07 42 32 16 3 6 0 0 74 10 31
2014 TI 53 32 8 5 2 0 0 85 7 156
2014 TI-03 70 20 10 0 0 0 0 90 0 20
2014 TI-04 51 31 6 8 5 0 0 82 12 65
2014 TI-05 40 40 16 4 0 0 0 80 4 25
2014 TI-07 53 37 7 3 0 0 0 90 3 30
2011 TI 45 41 10 4 0 0 0 87 4 163
2011 TI-03 57 38 5 0 0 0 0 95 0 21
2011 TI-04 49 38 8 5 0 0 0 87 5 61
2011 TI-05 46 37 14 3 0 0 0 83 3 35
2011 TI-07 33 47 17 3 0 0 0 80 3 30

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 18 42 18 9 9 1 3 63 18 155
2017 TI-03 15 33 22 0 7 4 20 62 10 23
2017 TI-04 11 42 17 15 15 0 0 53 30 53
2017 TI-05 19 44 16 13 6 3 0 65 19 32
2017 TI-07 26 49 13 6 6 0 0 74 13 31
2014 TI 21 38 17 13 9 0 1 60 23 156
2014 TI-03 35 30 10 10 10 0 5 68 21 20
2014 TI-04 15 38 22 15 9 0 0 54 25 65
2014 TI-05 16 28 32 12 12 0 0 44 24 25
2014 TI-07 23 53 3 13 7 0 0 77 20 30
2011 TI 22 39 20 11 7 0 0 61 18 163
2011 TI-03 24 38 19 14 5 0 0 62 19 21
2011 TI-04 21 34 20 10 15 0 0 56 25 61
2011 TI-05 14 40 31 9 6 0 0 54 14 35
2011 TI-07 27 50 10 13 0 0 0 77 13 30

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 37 25 8 11 0 0 57 18 155
2017 TI-03 22 29 42 4 4 0 0 51 7 23
2017 TI-04 13 41 21 9 15 0 0 55 24 53
2017 TI-05 9 28 34 19 9 0 0 38 28 32
2017 TI-07 26 49 10 0 16 0 0 74 16 31
2014 TI 27 31 13 19 10 1 1 58 29 156
2014 TI-03 40 25 10 15 10 0 0 65 25 20
2014 TI-04 22 35 12 17 12 2 0 58 30 65
2014 TI-05 12 28 28 20 12 0 0 40 32 25
2014 TI-07 33 37 7 13 7 0 3 72 21 30

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 26 36 18 11 9 0 0 62 20 155
2017 TI-03 38 33 11 7 11 0 0 71 18 23
2017 TI-04 25 34 17 15 9 0 0 59 24 53
2017 TI-05 13 38 31 16 3 0 0 50 19 32
2017 TI-07 26 46 10 6 13 0 0 71 19 31
2014 TI 26 38 16 14 5 1 0 64 19 156
2014 TI-03 40 40 5 15 0 0 0 80 15 20
2014 TI-04 22 45 17 8 8 2 0 67 16 65
2014 TI-05 20 20 20 28 12 0 0 40 40 25
2014 TI-07 27 47 7 20 0 0 0 73 20 30
2011 TI 24 41 20 12 2 1 1 65 14 161
2011 TI-03 38 38 14 10 0 0 0 76 10 21
2011 TI-04 23 43 20 8 5 0 0 67 13 60
2011 TI-05 17 34 29 17 0 3 0 53 18 35
2011 TI-07 14 48 17 17 0 0 3 64 18 29

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 27 41 19 9 3 0 0 69 12 155
2017 TI-03 34 33 22 11 0 0 0 67 11 23
2017 TI-04 27 38 26 8 2 0 0 64 9 53
2017 TI-05 22 53 9 16 0 0 0 75 16 32
2017 TI-07 26 45 16 7 6 0 0 70 14 31
2014 TI 33 45 12 7 3 0 0 78 10 156
2014 TI-03 40 45 10 5 0 0 0 85 5 20
2014 TI-04 32 45 11 8 5 0 0 77 12 65
2014 TI-05 24 44 20 8 4 0 0 68 12 25
2014 TI-07 33 50 10 7 0 0 0 83 7 30
2011 TI 29 42 15 9 4 0 0 72 13 163
2011 TI-03 33 48 14 0 5 0 0 81 5 21
2011 TI-04 36 36 15 8 5 0 0 72 13 61
2011 TI-05 23 40 14 17 6 0 0 63 23 35
2011 TI-07 27 47 20 7 0 0 0 73 7 30
2008 TI 25 47 14 9 3 1 0 73 13 169
2008 TI-04 23 49 16 8 3 0 0 73 11 73
2008 TI-05 18 55 16 11 0 0 0 74 11 38
2008 TI-06 29 50 14 7 0 0 0 79 7 14
2008 TI-07 27 43 7 13 10 0 0 70 23 30

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 31 35 21 9 4 0 1 66 13 157
2017 TI-03 60 26 11 4 0 0 0 85 4 23
2017 TI-04 29 40 18 7 4 0 2 70 11 55
2017 TI-05 25 31 25 16 3 0 0 56 19 32
2017 TI-07 13 38 26 13 10 0 0 51 22 31
2014 TI 30 40 20 7 2 0 1 71 9 156
2014 TI-03 40 40 15 0 0 0 5 84 0 20
2014 TI-04 26 52 18 3 0 0 0 78 3 65
2014 TI-05 40 20 28 8 4 0 0 60 12 25
2014 TI-07 27 37 20 10 7 0 0 63 17 30
2011 TI 26 42 21 7 3 0 1 69 10 163
2011 TI-03 48 43 10 0 0 0 0 90 0 21
2011 TI-04 31 48 13 3 3 0 2 80 7 61
2011 TI-05 23 31 34 9 3 0 0 54 11 35
2011 TI-07 17 30 30 17 7 0 0 47 23 30
2008 TI 27 42 19 8 3 1 1 70 11 169
2008 TI-04 32 37 21 5 3 1 1 70 8 73
2008 TI-05 24 58 16 3 0 0 0 82 3 38
2008 TI-06 14 29 43 7 7 0 0 43 14 14
2008 TI-07 23 40 10 20 7 0 0 63 27 30

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 8 21 34 24 7 1 6 33 31 157
2017 TI-03 0 18 18 33 7 4 20 52 24 23
2017 TI-04 9 29 29 20 7 0 5 29 40 55
2017 TI-05 13 16 50 9 9 0 3 19 29 32
2017 TI-07 3 19 46 32 0 0 0 32 22 31
2014 TI 8 28 34 20 6 2 2 27 37 156
2014 TI-03 0 20 25 30 10 10 5 47 24 20
2014 TI-04 15 22 31 20 9 2 2 30 38 65
2014 TI-05 8 48 24 12 4 0 4 17 58 25
2014 TI-07 3 23 50 23 0 0 0 23 27 30
2011 TI 9 31 34 17 7 1 1 25 40 163
2011 TI-03 10 19 24 33 10 0 5 45 30 21
2011 TI-04 7 28 41 13 10 2 0 23 35 61
2011 TI-05 11 37 31 17 3 0 0 20 49 35
2011 TI-07 10 40 23 20 7 0 0 27 50 30
2008 TI 14 40 30 12 1 3 1 14 56 169
2008 TI-04 22 41 26 5 3 1 1 8 65 73
2008 TI-05 5 34 34 24 0 3 0 24 41 38
2008 TI-06 14 36 43 7 0 0 0 7 50 14
2008 TI-07 10 47 33 10 0 0 0 10 57 30

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 9 23 28 20 13 2 4 35 35 157
2017 TI-03 11 4 15 22 38 7 4 67 16 23
2017 TI-04 7 25 33 20 7 4 4 30 35 55
2017 TI-05 13 34 31 9 9 0 3 19 48 32
2017 TI-07 6 26 35 33 0 0 0 33 32 31
2014 TI 8 18 28 27 13 3 2 43 28 156
2014 TI-03 5 10 20 25 25 10 5 59 18 20
2014 TI-04 12 14 29 26 14 3 2 42 27 65
2014 TI-05 12 40 16 20 4 4 4 26 57 25
2014 TI-07 3 13 30 37 17 0 0 53 17 30
2011 TI 10 20 26 25 14 3 2 42 31 163
2011 TI-03 14 10 14 33 10 5 14 53 29 21
2011 TI-04 8 18 31 18 16 7 2 38 29 61
2011 TI-05 17 20 29 26 9 0 0 34 37 35
2011 TI-07 3 27 17 43 10 0 0 53 30 30
2008 TI 11 29 30 22 4 4 1 27 42 169
2008 TI-04 14 41 26 11 3 4 1 14 58 73
2008 TI-05 16 21 26 32 5 0 0 37 37 38
2008 TI-06 14 14 50 21 0 0 0 21 29 14
2008 TI-07 3 13 43 33 7 0 0 40 17 30

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 15 28 27 21 4 1 4 26 46 157
2017 TI-03 11 18 15 38 7 7 4 51 33 23
2017 TI-04 7 29 31 24 4 0 5 29 38 55
2017 TI-05 16 31 31 13 6 0 3 19 48 32
2017 TI-07 22 45 20 13 0 0 0 13 67 31
2014 TI 27 28 24 11 8 1 1 20 56 156
2014 TI-03 25 10 25 20 15 5 0 37 37 20
2014 TI-04 31 25 23 12 8 0 2 20 56 65
2014 TI-05 20 40 20 12 4 0 4 17 63 25
2014 TI-07 27 37 27 3 7 0 0 10 63 30
2011 TI 14 25 31 15 9 2 4 26 41 163
2011 TI-03 10 24 43 10 5 5 5 16 37 21
2011 TI-04 16 21 23 15 16 3 5 34 41 61
2011 TI-05 9 26 37 20 6 0 3 26 35 35
2011 TI-07 17 30 33 17 0 0 3 17 48 30
2008 TI 15 28 35 14 3 4 1 18 46 169
2008 TI-04 12 37 32 12 3 3 1 16 51 73
2008 TI-05 8 18 50 18 0 3 3 19 28 38
2008 TI-06 14 29 43 14 0 0 0 14 43 14
2008 TI-07 23 30 30 10 7 0 0 17 53 30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 4 8 32 29 21 2 4 53 13 157
2017 TI-03 0 0 18 18 56 7 0 80 0 23
2017 TI-04 5 2 27 36 20 2 7 62 8 55
2017 TI-05 3 16 34 19 22 0 6 43 20 32
2017 TI-07 6 19 42 33 0 0 0 33 26 31
2014 TI 3 15 30 30 18 2 3 50 19 156
2014 TI-03 0 0 15 35 35 10 5 82 0 20
2014 TI-04 8 11 20 40 18 0 3 60 19 65
2014 TI-05 0 24 40 16 16 0 4 33 25 25
2014 TI-07 0 23 43 20 13 0 0 33 23 30
2011 TI 6 9 34 34 15 1 1 50 15 163
2011 TI-03 5 10 24 33 24 0 5 60 15 21
2011 TI-04 7 5 25 36 23 3 2 62 12 61
2011 TI-05 6 11 31 40 11 0 0 51 17 35
2011 TI-07 7 13 57 23 0 0 0 23 20 30
2008 TI 7 13 34 30 10 5 2 42 21 169
2008 TI-04 7 7 37 33 11 5 0 46 14 73
2008 TI-05 3 11 32 42 11 0 3 54 14 38
2008 TI-06 29 14 29 14 14 0 0 29 43 14
2008 TI-07 3 30 43 20 3 0 0 23 33 30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 20 21 29 12 13 2 3 26 43 157
2017 TI-03 7 4 15 15 45 11 4 70 13 23
2017 TI-04 11 24 34 16 11 0 4 28 36 55
2017 TI-05 28 28 22 9 6 3 3 17 60 32
2017 TI-07 38 26 32 3 0 0 0 3 65 31
2014 TI 19 26 28 15 10 2 1 26 46 156
2014 TI-03 5 10 30 30 10 15 0 47 18 20
2014 TI-04 14 31 23 15 15 0 2 31 45 65
2014 TI-05 28 36 20 12 4 0 0 16 64 25
2014 TI-07 30 10 40 13 7 0 0 20 40 30
2011 TI 21 31 23 14 7 2 2 22 54 163
2011 TI-03 14 24 24 19 10 0 10 32 42 21
2011 TI-04 16 31 15 18 13 5 2 33 51 61
2011 TI-05 29 26 26 17 3 0 0 20 54 35
2011 TI-07 23 43 30 3 0 0 0 3 67 30
2008 TI 21 33 25 13 4 2 2 17 57 168
2008 TI-04 22 40 14 15 4 1 3 20 65 72
2008 TI-05 16 34 39 11 0 0 0 11 50 38
2008 TI-06 29 43 7 14 7 0 0 21 71 14
2008 TI-07 27 23 37 10 3 0 0 13 50 30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 25 24 24 11 10 3 4 22 53 157
2017 TI-03 7 18 15 15 34 7 4 55 29 23
2017 TI-04 25 24 25 9 7 5 4 18 54 55
2017 TI-05 41 25 19 6 3 0 6 10 70 32
2017 TI-07 22 29 30 16 3 0 0 19 51 31
2014 TI 13 20 22 22 15 2 5 39 37 156
2014 TI-03 5 0 15 20 25 15 20 69 8 20
2014 TI-04 12 18 22 25 18 0 5 45 32 65
2014 TI-05 32 16 36 12 4 0 0 16 48 25
2014 TI-07 13 30 17 23 17 0 0 40 43 30
2011 TI 13 18 24 24 11 4 7 39 35 161
2011 TI-03 10 5 20 30 10 15 10 53 20 20
2011 TI-04 7 22 20 20 17 3 12 43 33 60
2011 TI-05 29 17 23 20 9 3 0 29 47 35
2011 TI-07 13 17 37 30 0 0 3 31 31 30
2008 TI 12 17 26 23 17 2 3 42 31 169
2008 TI-04 14 15 19 23 22 1 5 49 31 73
2008 TI-05 13 21 26 26 13 0 0 39 34 38
2008 TI-06 0 21 43 14 21 0 0 36 21 14
2008 TI-07 13 13 37 33 3 0 0 37 27 30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 16 24 31 12 10 4 3 24 43 156
2017 TI-03 15 11 18 15 34 7 0 53 28 23
2017 TI-04 9 28 28 18 6 6 6 27 42 54
2017 TI-05 16 22 38 13 9 0 3 23 39 32
2017 TI-07 29 33 32 6 0 0 0 6 62 31
2014 TI 28 29 22 11 8 1 2 19 58 156
2014 TI-03 35 5 30 15 10 5 0 26 42 20
2014 TI-04 22 26 18 14 14 2 5 30 51 65
2014 TI-05 20 48 24 4 4 0 0 8 68 25
2014 TI-07 40 30 20 10 0 0 0 10 70 30
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 66 16 8 5 2 1 2 85 7 156
2017 TI-03 69 4 4 20 0 4 0 76 20 23
2017 TI-04 70 17 6 0 2 0 6 92 2 54
2017 TI-05 63 22 9 0 0 3 3 90 0 32
2017 TI-07 61 14 16 6 3 0 0 74 10 31
2014 TI 62 24 8 2 1 1 3 89 3 156
2014 TI-03 65 15 15 0 0 5 0 84 0 20
2014 TI-04 65 25 5 0 3 0 3 92 3 65
2014 TI-05 56 28 8 0 0 0 8 91 0 25
2014 TI-07 57 30 3 10 0 0 0 87 10 30
2011 TI 66 16 7 6 2 0 4 85 8 162
2011 TI-03 81 14 0 0 0 0 5 100 0 21
2011 TI-04 67 15 5 7 2 0 5 86 9 61
2011 TI-05 69 14 11 6 0 0 0 83 6 35
2011 TI-07 55 17 10 7 7 0 3 75 14 29
2008 TI 56 18 8 7 5 1 6 79 12 169
2008 TI-04 58 18 5 7 3 0 10 83 11 73
2008 TI-05 58 16 13 8 5 0 0 74 13 38
2008 TI-06 50 21 7 0 14 0 7 77 15 14
2008 TI-07 53 20 10 3 7 0 7 79 11 30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 23 41 13 6 6 5 6 72 14 157
2017 TI-03 22 29 7 4 4 15 20 78 11 23
2017 TI-04 29 31 13 9 11 7 0 65 22 55
2017 TI-05 22 47 22 3 3 0 3 71 6 32
2017 TI-07 13 65 10 3 6 0 3 80 10 31
2014 TI 24 41 16 8 2 8 1 71 11 156
2014 TI-03 35 25 15 10 0 15 0 71 12 20
2014 TI-04 18 40 20 8 3 9 2 66 12 65
2014 TI-05 24 32 20 20 0 0 4 58 21 25
2014 TI-07 20 60 7 0 3 10 0 89 4 30

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 34 38 14 8 5 1 0 73 13 157
2017 TI-03 33 42 11 7 4 4 0 77 11 23
2017 TI-04 42 29 11 9 9 0 0 71 18 55
2017 TI-05 28 44 16 9 3 0 0 72 13 32
2017 TI-07 26 49 13 10 3 0 0 74 13 31
2014 TI 41 30 16 10 4 0 0 70 13 156
2014 TI-03 50 35 5 10 0 0 0 85 10 20
2014 TI-04 32 29 18 12 8 0 0 62 20 65
2014 TI-05 40 28 24 8 0 0 0 68 8 25
2014 TI-07 47 30 13 7 3 0 0 77 10 30

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 38 12 15 11 4 0 59 28 157
2017 TI-03 29 26 4 11 7 23 0 71 24 23
2017 TI-04 17 45 7 11 20 0 0 62 31 55
2017 TI-05 16 28 25 25 6 0 0 44 31 32
2017 TI-07 16 49 10 19 6 0 0 65 26 31
2014 TI 19 38 20 13 8 2 0 59 21 156
2014 TI-03 25 40 10 15 0 10 0 72 17 20
2014 TI-04 17 38 20 11 12 2 0 56 23 65
2014 TI-05 12 24 36 24 4 0 0 36 28 25
2014 TI-07 27 47 17 7 3 0 0 73 10 30
2011 TI 18 40 13 14 12 2 0 60 27 163
2011 TI-03 38 48 5 10 0 0 0 86 10 21
2011 TI-04 16 25 18 16 20 5 0 43 38 61
2011 TI-05 11 46 14 17 11 0 0 57 29 35
2011 TI-07 13 70 7 10 0 0 0 83 10 30
2008 TI 12 36 18 20 12 2 0 50 32 169
2008 TI-04 5 36 19 25 12 3 0 42 38 73
2008 TI-05 11 29 32 16 13 0 0 39 29 38
2008 TI-06 7 21 21 29 21 0 0 29 50 14
2008 TI-07 33 50 3 10 3 0 0 83 13 30

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 17 27 14 15 15 11 0 49 35 157
2017 TI-03 18 26 4 15 4 34 0 67 28 23
2017 TI-04 7 22 18 15 27 11 0 33 47 55
2017 TI-05 13 16 25 22 19 6 0 30 43 32
2017 TI-07 33 48 6 6 3 3 0 83 10 31
2014 TI 20 29 17 15 9 10 0 54 27 156
2014 TI-03 25 35 10 10 0 20 0 75 13 20
2014 TI-04 15 25 22 14 12 12 0 46 30 65
2014 TI-05 12 16 20 36 12 4 0 29 50 25
2014 TI-07 30 47 10 7 0 7 0 82 7 30
2011 TI 21 25 17 14 17 5 1 49 33 163
2011 TI-03 43 24 14 5 5 10 0 74 11 21
2011 TI-04 13 13 26 11 30 7 0 28 44 61
2011 TI-05 9 26 17 26 20 3 0 35 47 35
2011 TI-07 33 50 7 7 0 3 0 86 7 30
2008 TI 12 29 17 12 21 9 0 45 36 169
2008 TI-04 4 29 12 15 26 14 0 38 48 73
2008 TI-05 8 16 37 16 18 5 0 25 36 38
2008 TI-06 7 36 7 0 43 7 0 46 46 14
2008 TI-07 33 43 10 10 3 0 0 77 13 30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 10 18 24 14 17 16 2 34 37 157
2017 TI-03 11 7 15 7 4 56 0 42 25 23
2017 TI-04 9 15 25 7 27 13 4 28 41 55
2017 TI-05 6 19 34 22 13 6 0 27 37 32
2017 TI-07 16 35 16 23 6 3 0 53 31 31
2014 TI 10 17 22 21 13 16 1 33 41 156
2014 TI-03 10 10 10 20 0 45 5 40 40 20
2014 TI-04 9 15 26 18 15 14 2 29 40 65
2014 TI-05 12 8 28 32 16 4 0 21 50 25
2014 TI-07 10 27 13 27 10 13 0 42 42 30

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 40 46 7 5 3 0 0 85 8 156
2017 TI-03 53 44 0 4 0 0 0 96 4 23
2017 TI-04 37 42 11 5 5 0 0 78 11 55
2017 TI-05 38 47 6 9 0 0 0 84 9 32
2017 TI-07 38 52 6 0 3 0 0 90 3 31
2014 TI 42 45 7 4 2 0 0 87 6 155
2014 TI-03 60 35 0 5 0 0 0 95 5 20
2014 TI-04 38 45 9 3 5 0 0 83 8 65
2014 TI-05 25 67 4 4 0 0 0 92 4 24
2014 TI-07 50 40 3 7 0 0 0 90 7 30
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 31 40 18 7 2 2 1 72 9 157
2017 TI-03 26 26 31 7 4 4 4 55 12 23
2017 TI-04 33 42 13 9 0 4 0 77 9 55
2017 TI-05 19 50 25 6 0 0 0 69 6 32
2017 TI-07 38 42 13 0 6 0 0 81 6 31
2014 TI 33 45 12 6 2 1 0 79 8 156
2014 TI-03 25 50 10 10 0 5 0 79 11 20
2014 TI-04 31 48 11 6 5 0 0 78 11 65
2014 TI-05 24 48 24 4 0 0 0 72 4 25
2014 TI-07 43 47 3 7 0 0 0 90 7 30
2011 TI 33 40 17 4 6 0 0 72 10 162
2011 TI-03 48 33 10 0 10 0 0 81 10 21
2011 TI-04 35 33 17 5 10 0 0 68 15 60
2011 TI-05 20 49 26 3 3 0 0 69 6 35
2011 TI-07 33 43 13 7 3 0 0 77 10 30
2008 TI 20 38 20 9 11 1 1 59 20 169
2008 TI-04 19 44 16 7 14 0 0 63 21 73
2008 TI-05 24 24 32 13 8 0 0 47 21 38
2008 TI-06 21 36 7 21 7 7 0 62 31 14
2008 TI-07 17 47 23 7 7 0 0 63 13 30

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 44 30 15 6 3 1 1 75 9 157
2017 TI-03 60 18 4 4 7 4 4 84 12 23
2017 TI-04 35 36 16 9 4 0 0 71 13 55
2017 TI-05 38 19 28 9 0 3 3 60 10 32
2017 TI-07 48 39 10 0 3 0 0 87 3 31
2014 TI 40 40 9 5 2 2 2 83 7 156
2014 TI-03 40 20 20 15 0 5 0 63 16 20
2014 TI-04 28 51 6 5 5 3 3 84 10 65
2014 TI-05 36 44 12 4 0 0 4 83 4 25
2014 TI-07 63 30 3 3 0 0 0 93 3 30
2011 TI 38 37 14 8 2 1 0 76 10 162
2011 TI-03 43 38 10 5 5 0 0 81 10 21
2011 TI-04 35 30 18 13 2 2 0 66 15 60
2011 TI-05 31 43 20 6 0 0 0 74 6 35
2011 TI-07 47 40 3 7 3 0 0 87 10 30
2008 TI 28 35 15 12 5 5 0 66 17 169
2008 TI-04 23 34 19 14 7 3 0 59 21 73
2008 TI-05 26 45 13 11 5 0 0 71 16 38
2008 TI-06 21 29 21 7 0 21 0 64 9 14
2008 TI-07 40 33 10 13 0 3 0 76 14 30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 42 37 10 5 4 2 1 81 9 157
2017 TI-03 56 22 4 7 4 7 0 84 12 23
2017 TI-04 31 47 7 7 5 2 0 80 13 55
2017 TI-05 38 34 19 3 3 0 3 74 6 32
2017 TI-07 51 36 6 3 3 0 0 87 6 31
2014 TI 42 36 8 10 3 2 1 80 13 156
2014 TI-03 45 25 10 15 0 5 0 74 16 20
2014 TI-04 35 37 8 9 6 3 2 76 16 65
2014 TI-05 36 44 12 8 0 0 0 80 8 25
2014 TI-07 53 33 7 7 0 0 0 87 7 30
2011 TI 33 38 14 9 5 1 0 72 14 162
2011 TI-03 52 33 5 5 5 0 0 86 10 21
2011 TI-04 30 32 18 8 10 2 0 63 19 60
2011 TI-05 26 43 14 17 0 0 0 69 17 35
2011 TI-07 33 47 10 7 3 0 0 80 10 30
2008 TI 24 33 21 12 8 1 1 58 20 169
2008 TI-04 23 27 21 18 10 1 0 51 28 73
2008 TI-05 16 34 37 5 8 0 0 50 13 38
2008 TI-06 21 50 21 0 7 0 0 71 7 14
2008 TI-07 33 40 13 13 0 0 0 73 13 30

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 76 15 5 1 0 1 2 94 1 156
2017 TI-03 85 4 7 0 0 4 0 92 0 23
2017 TI-04 70 18 6 0 0 0 6 94 0 54
2017 TI-05 72 19 6 0 0 0 3 94 0 32
2017 TI-07 80 17 3 0 0 0 0 97 0 31
2014 TI 77 15 3 1 1 1 3 95 2 156
2014 TI-03 75 10 5 0 5 5 0 89 5 20
2014 TI-04 68 22 3 2 2 0 5 94 3 65
2014 TI-05 80 12 4 0 0 0 4 96 0 25
2014 TI-07 97 3 0 0 0 0 0 100 0 30
2011 TI 73 15 7 2 1 0 3 90 3 162
2011 TI-03 81 14 0 0 0 0 5 100 0 21
2011 TI-04 68 15 10 2 2 0 3 86 3 60
2011 TI-05 66 23 9 3 0 0 0 89 3 35
2011 TI-07 77 13 3 3 0 0 3 93 3 30
2008 TI 72 11 4 4 2 1 7 89 6 169
2008 TI-04 73 8 4 4 1 0 10 89 6 73
2008 TI-05 58 21 8 5 8 0 0 79 13 38
2008 TI-06 71 7 7 0 0 0 14 92 0 14
2008 TI-07 87 7 0 0 0 0 7 100 0 30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 50 30 7 4 3 1 3 84 8 157
2017 TI-03 51 15 4 7 0 4 20 86 10 23
2017 TI-04 55 29 5 5 5 0 0 84 11 55
2017 TI-05 63 28 6 0 3 0 0 91 3 32
2017 TI-07 35 46 10 3 3 3 0 83 7 31
2014 TI 55 33 3 4 3 1 0 90 8 156
2014 TI-03 60 30 0 10 0 0 0 90 10 20
2014 TI-04 52 37 2 5 3 2 0 91 8 65
2014 TI-05 68 28 0 4 0 0 0 96 4 25
2014 TI-07 47 33 7 3 7 3 0 83 10 30
2011 TI 51 31 9 3 2 1 2 85 6 162
2011 TI-03 60 20 15 5 0 0 0 80 5 20
2011 TI-04 51 26 13 2 3 2 3 81 5 61
2011 TI-05 57 34 6 0 3 0 0 91 3 35
2011 TI-07 47 37 3 7 3 0 3 86 10 30

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 51 30 9 5 3 1 0 82 8 157
2017 TI-03 56 33 7 4 0 0 0 89 4 23
2017 TI-04 53 27 7 9 4 0 0 80 13 55
2017 TI-05 31 41 16 3 6 3 0 74 10 32
2017 TI-07 61 20 10 3 3 3 0 83 7 31

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 50 29 12 5 2 2 0 80 8 157
2017 TI-03 60 26 7 4 0 4 0 89 4 23
2017 TI-04 47 33 9 7 4 0 0 80 11 55
2017 TI-05 38 28 25 3 3 3 0 68 6 32
2017 TI-07 58 26 3 6 3 3 0 87 10 31

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 51 26 11 7 4 1 1 79 11 157
2017 TI-03 60 26 0 4 7 4 0 89 11 23
2017 TI-04 44 31 5 16 0 2 2 77 17 55
2017 TI-05 44 25 25 0 6 0 0 69 6 32
2017 TI-07 64 20 10 0 6 0 0 84 6 31
2014 TI 54 31 8 3 3 1 0 86 6 156
2014 TI-03 55 35 5 0 0 5 0 95 0 20
2014 TI-04 45 34 11 5 6 0 0 78 11 65
2014 TI-05 60 24 8 8 0 0 0 84 8 25
2014 TI-07 67 27 3 0 3 0 0 93 3 30
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 24 34 19 14 5 0 5 60 20 21
2017 TI-07 27 29 22 11 5 0 5 59 17 18
2014 TI 39 45 11 6 0 0 0 83 6 18
2014 TI-07 33 47 13 7 0 0 0 80 7 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 26 32 15 6 8 12 0 66 16 157
2017 TI-03 45 22 15 7 4 7 0 72 12 23
2017 TI-04 18 27 13 5 13 24 0 60 24 55
2017 TI-05 22 44 16 3 9 6 0 70 13 32
2017 TI-07 26 42 13 10 6 3 0 70 17 31
2014 TI 31 33 19 6 3 9 0 70 10 156
2014 TI-03 40 30 20 0 0 10 0 78 0 20
2014 TI-04 28 29 17 9 3 14 0 66 14 65
2014 TI-05 24 20 28 8 8 12 0 50 18 25
2014 TI-07 33 53 7 3 3 0 0 87 7 30
2011 TI 22 28 24 10 7 7 1 55 19 163
2011 TI-03 48 29 14 0 5 5 0 80 5 21
2011 TI-04 23 15 21 10 11 16 3 47 27 61
2011 TI-05 6 43 26 20 6 0 0 49 26 35
2011 TI-07 23 40 27 7 0 3 0 66 7 30

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 19 30 19 13 13 5 0 53 27 157
2017 TI-03 45 22 7 15 7 4 0 70 23 23
2017 TI-04 13 31 22 11 18 5 0 46 31 55
2017 TI-05 13 31 22 16 9 9 0 48 28 32
2017 TI-07 16 39 19 13 13 0 0 55 26 31
2014 TI 20 31 20 16 10 3 0 53 27 156
2014 TI-03 25 40 25 5 0 5 0 68 5 20
2014 TI-04 17 26 22 22 9 5 0 45 32 65
2014 TI-05 12 16 28 16 28 0 0 28 44 25
2014 TI-07 23 57 0 13 7 0 0 80 20 30
2011 TI 17 28 22 17 13 4 0 47 31 162
2011 TI-03 48 24 14 10 5 0 0 71 14 21
2011 TI-04 16 26 16 13 21 7 0 46 37 61
2011 TI-05 6 26 31 23 11 3 0 32 35 35
2011 TI-07 10 37 30 20 3 0 0 47 23 30
2008 TI 8 31 18 22 19 2 0 40 42 169
2008 TI-04 5 22 16 27 26 3 0 28 55 73
2008 TI-05 8 37 21 21 13 0 0 45 34 38
2008 TI-06 0 36 21 21 21 0 0 36 43 14
2008 TI-07 13 40 20 13 10 3 0 55 24 30

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 13 27 19 17 18 7 0 42 38 157
2017 TI-03 38 15 11 11 15 11 0 59 29 23
2017 TI-04 4 31 22 16 22 6 0 37 40 55
2017 TI-05 9 22 25 22 13 9 0 34 38 32
2017 TI-07 6 45 6 20 22 0 0 51 42 31
2014 TI 10 29 26 19 10 6 0 41 31 155
2014 TI-03 5 26 32 21 0 16 0 38 25 19
2014 TI-04 11 25 26 20 9 9 0 39 32 65
2014 TI-05 12 8 36 16 28 0 0 20 44 25
2014 TI-07 10 47 20 20 3 0 0 57 23 30
2011 TI 10 29 24 19 12 6 0 42 33 162
2011 TI-03 33 19 24 5 5 14 0 61 11 21
2011 TI-04 13 25 20 15 20 8 0 41 38 61
2011 TI-05 3 32 21 29 12 3 0 36 42 34
2011 TI-07 3 47 27 20 3 0 0 50 23 30
2008 TI 3 25 23 26 20 3 0 28 48 167
2008 TI-04 4 15 29 21 29 1 0 20 51 72
2008 TI-05 3 24 24 32 14 3 0 28 47 37
2008 TI-06 0 36 14 21 29 0 0 36 50 14
2008 TI-07 3 43 17 27 10 0 0 47 37 30

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 16 18 21 18 19 8 0 38 40 156
2017 TI-03 42 7 18 7 15 11 0 55 25 23
2017 TI-04 7 20 25 11 25 11 0 31 41 55
2017 TI-05 9 13 25 31 16 6 0 23 50 32
2017 TI-07 13 40 7 17 20 3 0 56 38 30
2014 TI 17 24 20 17 16 6 0 44 35 156
2014 TI-03 20 25 20 20 10 5 0 47 32 20
2014 TI-04 14 26 18 12 18 11 0 45 34 65
2014 TI-05 12 12 24 24 28 0 0 24 52 25
2014 TI-07 23 33 13 20 7 3 0 59 28 30
2011 TI 15 21 26 17 14 7 0 39 33 162
2011 TI-03 40 15 20 5 10 10 0 61 17 20
2011 TI-04 16 21 18 16 20 8 0 41 39 61
2011 TI-05 9 17 31 29 11 3 0 26 41 35
2011 TI-07 10 30 33 13 7 7 0 43 21 30
2008 TI 8 19 24 16 24 10 0 30 44 168
2008 TI-04 6 18 22 13 32 10 0 26 49 72
2008 TI-05 8 16 26 18 21 11 0 26 44 38
2008 TI-06 7 29 7 29 29 0 0 36 57 14
2008 TI-07 13 23 27 17 13 7 0 39 32 30

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 20 28 19 11 16 6 0 51 29 156
2017 TI-03 42 18 11 11 11 7 0 65 24 23
2017 TI-04 11 31 20 9 20 9 0 46 32 55
2017 TI-05 22 19 19 25 9 6 0 43 37 32
2017 TI-07 13 32 22 4 26 3 0 46 31 31
2014 TI 13 38 18 16 9 6 0 54 27 156
2014 TI-03 25 40 15 10 0 10 0 72 11 20
2014 TI-04 11 38 17 17 9 8 0 53 28 65
2014 TI-05 8 16 28 20 24 4 0 25 46 25
2014 TI-07 13 57 10 13 7 0 0 70 20 30
2011 TI 16 34 20 17 11 1 0 51 29 162
2011 TI-03 43 29 10 5 10 5 0 75 15 21
2011 TI-04 15 33 18 16 16 2 0 48 33 61
2011 TI-05 12 26 26 24 12 0 0 38 35 34
2011 TI-07 10 50 23 17 0 0 0 60 17 30
2008 TI 8 31 19 23 14 5 0 41 39 168
2008 TI-04 7 30 12 23 21 7 0 40 47 73
2008 TI-05 3 22 30 32 11 3 0 25 44 37
2008 TI-06 0 43 21 14 21 0 0 43 36 14
2008 TI-07 13 37 27 17 7 0 0 50 23 30
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 23 41 19 8 8 1 0 65 16 157
2017 TI-03 38 29 15 15 4 0 0 67 18 23
2017 TI-04 18 45 18 7 9 2 0 65 17 55
2017 TI-05 22 41 22 6 9 0 0 63 16 32
2017 TI-07 19 46 16 6 13 0 0 65 19 31
2014 TI 25 40 17 11 4 3 0 66 16 156
2014 TI-03 45 40 15 0 0 0 0 85 0 20
2014 TI-04 18 45 18 12 3 3 0 65 16 65
2014 TI-05 20 24 24 20 8 4 0 46 29 25
2014 TI-07 23 53 7 7 10 0 0 77 17 30
2011 TI 18 42 19 15 5 2 0 61 20 162
2011 TI-03 43 24 24 5 0 5 0 70 5 21
2011 TI-04 18 39 21 10 8 3 0 59 19 61
2011 TI-05 15 41 15 24 6 0 0 56 29 34
2011 TI-07 7 50 20 20 3 0 0 57 23 30

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 38 48 8 4 1 1 0 87 5 156
2017 TI-03 49 51 0 0 0 0 0 100 0 23
2017 TI-04 33 50 9 4 4 0 0 83 7 54
2017 TI-05 47 38 6 9 0 0 0 84 9 32
2017 TI-07 35 49 10 3 0 3 0 87 3 31
2014 TI 44 37 10 7 1 2 0 82 8 156
2014 TI-03 60 30 0 5 0 5 0 95 5 20
2014 TI-04 43 38 8 8 2 2 0 83 9 65
2014 TI-05 36 36 16 8 0 4 0 75 8 25
2014 TI-07 40 43 13 3 0 0 0 83 3 30
2011 TI 37 39 13 7 2 2 0 77 10 163
2011 TI-03 52 29 10 5 0 5 0 85 5 21
2011 TI-04 39 34 8 11 3 3 0 76 15 61
2011 TI-05 37 34 17 6 6 0 0 71 11 35
2011 TI-07 20 57 20 3 0 0 0 77 3 30

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 26 41 17 7 2 5 1 71 11 156
2017 TI-03 60 33 0 4 4 0 0 93 7 23
2017 TI-04 15 47 16 7 4 7 4 69 12 55
2017 TI-05 19 35 26 10 0 10 0 61 11 31
2017 TI-07 22 46 16 10 3 3 0 70 13 31
2014 TI 28 37 21 6 2 4 1 69 9 156
2014 TI-03 35 25 25 5 0 10 0 67 6 20
2014 TI-04 31 35 20 5 3 5 2 70 8 65
2014 TI-05 12 48 28 4 4 4 0 63 8 25
2014 TI-07 30 33 20 13 0 3 0 66 14 30
2011 TI 24 39 19 7 6 4 1 66 14 163
2011 TI-03 43 43 10 0 0 0 5 90 0 21
2011 TI-04 23 33 21 8 8 5 2 60 18 61
2011 TI-05 17 37 26 6 9 6 0 58 15 35
2011 TI-07 23 53 10 7 0 7 0 82 7 30
2008 TI 16 36 18 15 8 5 2 55 25 169
2008 TI-04 15 29 23 18 8 4 3 47 28 73
2008 TI-05 13 39 18 13 11 5 0 56 25 38
2008 TI-06 0 36 29 7 21 7 0 38 31 14
2008 TI-07 30 40 7 17 0 7 0 75 18 30

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 9 31 25 19 8 8 1 43 30 157
2017 TI-03 22 29 4 11 4 31 0 74 21 23
2017 TI-04 4 35 25 15 13 7 2 42 30 55
2017 TI-05 6 25 38 22 6 3 0 32 29 32
2017 TI-07 6 46 22 19 6 0 0 52 26 31
2014 TI 16 28 32 12 7 4 1 47 20 156
2014 TI-03 25 30 25 10 5 0 5 58 16 20
2014 TI-04 12 26 37 9 8 8 0 42 18 65
2014 TI-05 16 24 28 16 8 8 0 43 26 25
2014 TI-07 20 30 33 10 7 0 0 50 17 30
2011 TI 7 26 30 17 14 6 1 35 33 163
2011 TI-03 14 38 33 10 5 0 0 52 14 21
2011 TI-04 8 15 25 18 23 10 2 26 46 61
2011 TI-05 0 31 29 23 14 3 0 32 38 35
2011 TI-07 10 27 43 10 3 7 0 39 14 30

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 15 25 21 8 15 15 1 48 27 157
2017 TI-03 26 11 7 4 15 38 0 59 29 23
2017 TI-04 13 31 13 9 16 16 2 53 31 55
2017 TI-05 9 22 38 9 16 6 0 33 27 32
2017 TI-07 16 30 29 6 13 6 0 49 21 31
2014 TI 17 28 22 12 6 13 1 52 22 156
2014 TI-03 20 30 15 0 10 25 0 67 13 20
2014 TI-04 15 29 18 15 5 15 2 54 24 65
2014 TI-05 16 24 28 24 8 0 0 40 32 25
2014 TI-07 17 20 33 7 7 13 3 44 16 30
2011 TI 18 20 19 17 11 14 2 45 33 161
2011 TI-03 38 10 14 19 0 10 10 59 24 21
2011 TI-04 15 12 20 18 17 18 0 33 43 60
2011 TI-05 15 32 18 18 15 3 0 48 33 34
2011 TI-07 10 33 23 10 3 17 3 54 17 30

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 61 19 10 5 1 2 2 84 6 157
2017 TI-03 82 11 0 4 0 4 0 96 4 23
2017 TI-04 60 20 7 2 0 5 5 90 2 55
2017 TI-05 59 25 13 0 0 0 3 87 0 32
2017 TI-07 49 16 16 16 3 0 0 65 19 31
2014 TI 56 26 8 1 3 1 4 87 4 156
2014 TI-03 65 20 10 0 0 5 0 89 0 20
2014 TI-04 54 28 8 0 2 0 9 90 2 65
2014 TI-05 48 28 12 0 4 4 4 83 4 25
2014 TI-07 53 33 3 3 7 0 0 87 10 30

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 64 24 7 2 1 1 1 90 3 157
2017 TI-03 85 7 4 0 0 4 0 96 0 23
2017 TI-04 64 20 9 4 0 2 2 87 4 55
2017 TI-05 50 38 6 0 3 0 3 90 3 32
2017 TI-07 58 32 6 3 0 0 0 90 3 31
2014 TI 60 23 8 3 1 2 3 87 4 156
2014 TI-03 70 10 10 0 0 10 0 89 0 20
2014 TI-04 58 23 8 2 2 2 6 88 3 65
2014 TI-05 48 24 20 8 0 0 0 72 8 25
2014 TI-07 60 33 0 7 0 0 0 93 7 30
2011 TI 67 22 7 2 0 0 1 91 2 162
2011 TI-03 81 19 0 0 0 0 0 100 0 21
2011 TI-04 61 21 11 3 0 0 3 85 3 61
2011 TI-05 80 17 3 0 0 0 0 97 0 35
2011 TI-07 59 31 7 3 0 0 0 90 3 29
2008 TI 59 23 7 5 1 3 2 86 6 169
2008 TI-04 51 27 11 4 0 4 3 84 4 73
2008 TI-05 74 13 3 11 0 0 0 87 11 38
2008 TI-06 36 57 7 0 0 0 0 93 0 14
2008 TI-07 67 20 3 3 0 3 3 93 4 30

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 22 27 23 13 11 3 1 51 25 157
2017 TI-03 45 26 11 7 7 4 0 73 15 23
2017 TI-04 13 29 24 15 16 2 2 44 32 55
2017 TI-05 19 16 31 22 9 3 0 35 32 32
2017 TI-07 22 33 19 10 10 6 0 59 21 31
2014 TI 16 36 21 13 10 4 0 55 23 156
2014 TI-03 30 50 15 0 0 5 0 84 0 20
2014 TI-04 11 29 34 9 11 6 0 43 21 65
2014 TI-05 12 32 12 24 20 0 0 44 44 25
2014 TI-07 20 40 7 20 10 3 0 62 31 30
2011 TI 19 36 13 15 14 1 1 56 30 163
2011 TI-03 19 48 14 0 10 10 0 74 11 21
2011 TI-04 16 34 8 16 23 0 2 52 40 61
2011 TI-05 23 29 17 17 14 0 0 51 31 35
2011 TI-07 17 47 17 20 0 0 0 63 20 30
2008 TI 7 33 21 18 19 1 0 40 38 168
2008 TI-04 3 29 19 23 26 0 0 32 49 73
2008 TI-05 3 37 24 18 16 3 0 41 35 38
2008 TI-06 0 29 36 14 21 0 0 29 36 14
2008 TI-07 17 40 27 10 7 0 0 57 17 30

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 21 29 15 14 20 1 0 51 34 157
2017 TI-03 26 34 18 4 18 0 0 60 22 23
2017 TI-04 17 22 9 18 33 2 0 39 52 55
2017 TI-05 13 22 34 13 16 3 0 35 29 32
2017 TI-07 26 49 6 6 13 0 0 74 19 31
2014 TI 11 26 21 21 21 1 1 38 42 156
2014 TI-03 20 30 15 20 10 5 0 53 32 20
2014 TI-04 6 23 18 26 26 0 0 29 52 65
2014 TI-05 12 20 24 20 24 0 0 32 44 25
2014 TI-07 7 33 27 17 13 0 3 41 31 30
2011 TI 13 22 19 18 25 1 2 37 44 163
2011 TI-03 33 33 10 14 10 0 0 67 24 21
2011 TI-04 8 13 23 20 36 0 0 21 56 61
2011 TI-05 11 20 20 17 29 0 3 32 47 35
2011 TI-07 13 27 23 17 10 3 7 44 30 30
2008 TI 6 23 15 22 32 1 1 30 55 169
2008 TI-04 3 16 15 19 47 0 0 19 66 73
2008 TI-05 3 29 13 29 21 3 3 33 53 38
2008 TI-06 7 21 21 14 36 0 0 29 50 14
2008 TI-07 10 27 13 33 17 0 0 37 50 30

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 15 32 27 11 7 7 0 51 20 157
2017 TI-03 26 22 7 7 7 31 0 68 21 23
2017 TI-04 9 33 27 18 11 2 0 43 30 55
2017 TI-05 13 19 50 3 9 6 0 33 13 32
2017 TI-07 19 49 16 13 3 0 0 68 16 31

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 34 37 14 3 4 8 0 77 8 156
2017 TI-03 36 18 7 7 0 31 0 79 11 23
2017 TI-04 33 40 15 4 5 4 0 75 9 55
2017 TI-05 34 34 22 3 6 0 0 69 9 32
2017 TI-07 34 46 10 0 3 7 0 86 4 30
2014 TI 40 36 13 3 1 6 1 81 5 156
2014 TI-03 60 25 0 0 5 10 0 94 6 20
2014 TI-04 32 38 18 3 0 6 2 77 3 65
2014 TI-05 48 32 16 0 0 4 0 83 0 25
2014 TI-07 43 33 3 10 3 7 0 82 14 30

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 28 41 18 4 4 4 0 73 8 157
2017 TI-03 29 26 31 4 0 11 0 61 4 23
2017 TI-04 29 46 13 4 5 4 0 77 9 55
2017 TI-05 22 50 19 6 3 0 0 72 9 32
2017 TI-07 33 42 10 6 3 6 0 79 10 31
2014 TI 38 40 12 4 0 6 0 84 4 156
2014 TI-03 50 40 5 0 0 5 0 95 0 20
2014 TI-04 37 35 14 6 0 8 0 78 7 65
2014 TI-05 40 40 12 0 0 8 0 87 0 25
2014 TI-07 40 47 3 7 0 3 0 90 7 30
2011 TI 27 41 15 7 6 3 1 71 13 163
2011 TI-03 48 33 10 5 5 0 0 81 10 21
2011 TI-04 23 31 18 7 13 7 2 59 21 61
2011 TI-05 26 43 17 11 3 0 0 69 14 35
2011 TI-07 20 63 10 3 0 3 0 86 3 30

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 TI 39 37 14 4 5 1 0 77 9 157
2017 TI-03 56 36 4 4 0 0 0 93 4 23
2017 TI-04 38 33 15 9 5 0 0 71 15 55
2017 TI-05 31 34 22 3 6 3 0 68 10 32
2017 TI-07 39 45 10 0 6 0 0 84 6 31
2014 TI 45 35 10 7 2 0 0 81 9 156
2014 TI-03 70 30 0 0 0 0 0 100 0 20
2014 TI-04 42 31 15 9 3 0 0 72 12 65
2014 TI-05 36 44 8 8 4 0 0 80 12 25
2014 TI-07 47 40 10 3 0 0 0 87 3 30
2011 TI 38 36 9 10 5 1 0 75 16 162
2011 TI-03 67 19 5 5 5 0 0 86 10 21
2011 TI-04 36 30 10 15 8 2 0 67 23 61
2011 TI-05 26 43 17 11 3 0 0 69 14 35
2011 TI-07 41 52 3 3 0 0 0 93 3 29
2008 TI 24 45 12 8 10 1 0 69 19 168
2008 TI-04 19 42 15 11 12 0 0 62 23 73
2008 TI-05 19 54 16 5 5 0 0 73 11 37
2008 TI-06 21 57 7 7