2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	34	51	6	8	2	85	9	286
2017	SG-04	36	50	6	7	2	85	9	205
2017	SG-05	35	50	3	10	3	85	13	40
2017	SG-06	21	59	10	10	0	79	10	29
2014	SG	24	54	8	11	3	78	14	297
2014	SG-04	25	54	8	10	2	79	13	211
2014	SG-05	24	65	5	5	0	89	5	37
2014	SG-06	18	50	14	11	7	68	18	28
2011	SG	26	55	6	11	2	81	13	284
2011	SG-03	19	63	13	6	0	81	6	16
2011	SG-04	31	50	4	12	3	81	15	186
2011	SG-05	16	68	11	2	2	84	5	44
2011	SG-06	17	57	10	17	0	73	17	30
2008	SG	18	57	5	16	5	74	21	240
2008	SG-03	10	55	8	18	10	65	28	40
2008	SG-04	19	56	4	16	5	75	21	112
2008	SG-05	14	58	5	21	2	72	23	43
2008	SG-06	11	68	7	11	4	79	14	28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	71	21	3	4	1	0	1	93	4	285
2017	SG-04	71	21	3	2	1	0	1	94	3	205
2017	SG-05	72	23	0	5	0	0	0	95	5	39
2017	SG-06	59	28	3	10	0	0	0	86	10	29
2014	SG	67	22	6	1	2	1	1	91	3	296
2014	SG-04	68	21	5	1	2	1	1	91	4	210
2014	SG-05	73	22	5	0	0	0	0	95	0	37
2014	SG-06	54	36	7	0	4	0	0	89	4	28
2011	SG	70	20	4	2	1	1	1	92	3	284
2011	SG-03	69	19	6	0	0	0	6	93	0	16
2011	SG-04	73	18	4	2	1	1	2	93	3	185
2011	SG-05	66	27	2	2	2	0	0	93	5	44
2011	SG-06	55	26	10	3	3	3	0	83	7	31
2008	SG	65	27	3	2	2	1	0	93	4	239
2008	SG-03	58	38	3	0	3	0	0	95	3	40
2008	SG-04	66	25	3	2	4	1	0	92	5	112
2008	SG-05	77	21	0	2	0	0	0	98	2	43
2008	SG-06	44	41	7	4	0	4	0	88	4	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	64	23	6	3	3	0	87	7	286
2017	SG-04	68	20	6	3	2	0	89	5	205
2017	SG-05	55	35	3	3	5	0	90	8	40
2017	SG-06	41	34	3	10	10	0	76	21	29
2014	SG	58	25	7	6	2	0	84	9	297
2014	SG-04	62	26	7	4	1	0	88	5	211
2014	SG-05	57	19	11	11	3	0	76	14	37
2014	SG-06	36	36	11	11	7	0	71	18	28
2011	SG	63	20	4	8	4	1	84	12	284
2011	SG-03	69	13	0	13	6	0	81	19	16
2011	SG-04	67	20	4	5	3	1	88	8	185
2011	SG-05	55	27	2	7	5	5	86	12	44
2011	SG-06	42	16	10	23	10	0	58	32	31
2008	SG	58	20	7	10	4	1	79	14	240
2008	SG-03	63	23	5	8	3	0	85	10	40
2008	SG-04	65	21	4	5	4	1	86	9	112
2008	SG-05	58	19	9	5	7	2	79	12	43
2008	SG-06	25	14	18	39	4	0	39	43	28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	46	33	8	7	4	3	81	11	286
2017	SG-04	46	32	9	7	2	3	81	10	205
2017	SG-05	45	35	3	8	8	3	82	15	40
2017	SG-06	45	31	10	7	7	0	76	14	29
2014	SG	44	40	8	5	3	0	83	9	296
2014	SG-04	45	39	7	7	1	0	85	8	211
2014	SG-05	43	41	11	3	3	0	84	5	37
2014	SG-06	37	48	7	4	4	0	85	7	27
2011	SG	38	41	7	11	4	0	79	14	285
2011	SG-03	25	69	0	6	0	0	94	6	16
2011	SG-04	37	41	9	10	3	0	78	13	187
2011	SG-05	32	41	7	14	7	0	73	20	44
2011	SG-06	53	30	3	7	7	0	83	13	30

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	36	42	9	8	5	0	0	78	13	286
2017	SG-04	37	43	10	7	3	0	0	80	11	205
2017	SG-05	33	40	5	13	10	0	0	73	23	40
2017	SG-06	31	45	10	7	7	0	0	76	14	29
2014	SG	40	41	7	9	1	0	1	82	11	297
2014	SG-04	41	41	7	9	1	0	1	83	11	211
2014	SG-05	38	41	14	8	0	0	0	78	8	37
2014	SG-06	39	43	11	7	0	0	0	82	7	28
2011	SG	44	38	9	8	1	1	0	82	8	285
2011	SG-03	75	13	6	0	0	6	0	93	0	16
2011	SG-04	46	37	8	9	1	1	0	83	10	186
2011	SG-05	39	45	7	7	2	0	0	84	9	44
2011	SG-06	23	58	19	0	0	0	0	81	0	31
2008	SG	43	45	5	5	1	0	0	89	6	240
2008	SG-03	53	35	8	5	0	0	0	88	5	40
2008	SG-04	38	47	6	6	2	1	0	86	8	112
2008	SG-05	44	47	2	5	2	0	0	91	7	43
2008	SG-06	43	54	4	0	0	0	0	96	0	28

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	39	42	15	2	2	0	81	5	286
2017	SG-04	36	43	16	2	3	0	79	5	205
2017	SG-05	58	33	8	3	0	0	90	3	40
2017	SG-06	31	48	21	0	0	0	79	0	29
2014	SG	43	42	10	4	0	0	85	4	297
2014	SG-04	40	42	12	4	0	0	83	5	211
2014	SG-05	59	38	3	0	0	0	97	0	37
2014	SG-06	43	46	11	0	0	0	89	0	28
2011	SG	45	39	11	2	2	0	85	4	285
2011	SG-03	50	38	13	0	0	0	88	0	16
2011	SG-04	46	35	12	3	2	1	82	5	186
2011	SG-05	48	41	9	0	2	0	89	2	44
2011	SG-06	35	58	3	0	3	0	94	3	31
2008	SG	36	44	11	6	3	0	80	9	239
2008	SG-03	41	44	8	5	3	0	85	8	39
2008	SG-04	31	43	13	9	4	0	74	13	112
2008	SG-05	40	49	9	2	0	0	88	2	43
2008	SG-06	39	43	11	7	0	0	82	7	28

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	51	38	6	3	2	0	0	89	5	285
2017	SG-04	49	39	7	3	2	0	0	88	5	204
2017	SG-05	58	38	0	5	0	0	0	95	5	40
2017	SG-06	41	45	10	3	0	0	0	86	3	29
2014	SG	53	35	7	4	0	0	0	88	4	296
2014	SG-04	48	37	9	4	0	0	0	86	5	211
2014	SG-05	67	33	0	0	0	0	0	100	0	36
2014	SG-06	68	25	4	4	0	0	0	93	4	28
2011	SG	51	39	7	2	1	0	0	90	3	286
2011	SG-03	50	44	6	0	0	0	0	94	0	16
2011	SG-04	50	39	6	3	1	1	1	90	4	187
2011	SG-05	68	25	5	2	0	0	0	93	2	44
2011	SG-06	39	55	3	0	3	0	0	94	3	31
2008	SG	47	43	5	3	2	0	0	89	5	240
2008	SG-03	40	50	5	3	3	0	0	90	5	40
2008	SG-04	46	39	7	4	3	0	0	86	7	112
2008	SG-05	56	42	0	2	0	0	0	98	2	43
2008	SG-06	39	50	7	4	0	0	0	89	4	28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	50	34	8	4	3	1	85	7	285
2017	SG-04	49	34	8	4	3	1	85	7	204
2017	SG-05	45	33	13	3	5	3	79	8	40
2017	SG-06	55	34	7	3	0	0	90	3	29
2014	SG	53	32	11	3	1	0	85	4	297
2014	SG-04	54	31	12	2	1	0	85	3	211
2014	SG-05	51	38	8	3	0	0	89	3	37
2014	SG-06	61	29	7	0	4	0	89	4	28

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	62	26	5	3	2	1	0	90	5	285
2017	SG-04	66	22	5	3	2	1	0	90	5	204
2017	SG-05	53	38	5	3	3	0	0	90	5	40
2017	SG-06	48	41	7	3	0	0	0	90	3	29
2014	SG	55	32	5	5	2	0	1	88	6	296
2014	SG-04	56	32	6	4	1	0	0	89	5	210
2014	SG-05	57	30	3	8	0	0	3	89	8	37
2014	SG-06	64	29	4	4	0	0	0	93	4	28
2011	SG	53	36	4	5	2	0	0	89	7	284
2011	SG-03	63	31	6	0	0	0	0	94	0	16
2011	SG-04	52	36	3	5	3	0	1	89	8	186
2011	SG-05	52	39	2	5	0	2	0	93	5	44
2011	SG-06	57	33	3	7	0	0	0	90	7	30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	19	12	9	14	27	0	19	38	51	286
2017	SG-04	20	13	8	13	28	0	18	41	49	205
2017	SG-05	18	8	15	20	23	0	18	30	52	40
2017	SG-06	7	10	17	17	28	0	21	22	57	29
2014	SG	18	13	10	10	21	1	27	42	43	297
2014	SG-04	19	12	11	9	19	2	27	44	41	211
2014	SG-05	22	16	3	11	22	0	27	52	44	37
2014	SG-06	11	18	18	11	21	0	21	36	41	28
2011	SG	10	5	13	8	32	2	31	21	60	283
2011	SG-03	13	0	6	6	25	6	44	25	63	16
2011	SG-04	9	5	13	9	32	1	31	21	60	184
2011	SG-05	5	5	9	7	43	5	27	13	73	44
2011	SG-06	16	3	23	10	19	3	26	27	41	31
2008	SG	28	20	13	7	15	2	15	58	26	240
2008	SG-03	23	13	13	10	5	8	30	56	24	40
2008	SG-04	28	21	13	9	15	1	13	56	28	112
2008	SG-05	37	16	12	5	21	0	9	59	28	43
2008	SG-06	29	32	18	4	18	0	0	61	21	28

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	22	48	15	10	5	0	70	14	286
2017	SG-04	20	48	17	11	4	0	68	15	205
2017	SG-05	28	48	10	8	8	0	75	15	40
2017	SG-06	21	52	14	10	3	0	72	14	29
2014	SG	24	51	15	6	3	0	75	9	297
2014	SG-04	22	50	17	7	4	0	72	10	211
2014	SG-05	27	54	14	3	3	0	81	5	37
2014	SG-06	29	64	4	0	4	0	93	4	28
2011	SG	28	46	14	6	5	0	75	11	284
2011	SG-03	38	44	19	0	0	0	81	0	16
2011	SG-04	25	45	15	8	6	1	70	15	186
2011	SG-05	37	44	16	2	0	0	81	2	43
2011	SG-06	23	61	10	0	6	0	84	6	31
2008	SG	27	46	14	9	5	0	73	14	240
2008	SG-03	38	48	8	0	8	0	85	8	40
2008	SG-04	21	39	21	13	7	0	60	20	112
2008	SG-05	26	51	14	9	0	0	77	9	43
2008	SG-06	25	61	4	7	4	0	86	11	28

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	36	23	14	11	0	52	25	286
2017	SG-04	13	36	23	16	12	0	49	27	205
2017	SG-05	28	30	23	10	10	0	58	20	40
2017	SG-06	10	41	28	10	10	0	52	21	29
2014	SG	15	34	24	21	7	0	49	27	297
2014	SG-04	15	31	25	22	6	0	46	29	211
2014	SG-05	22	35	19	19	5	0	57	24	37
2014	SG-06	7	46	21	18	7	0	54	25	28
2011	SG	14	37	23	17	8	1	52	25	283
2011	SG-03	25	38	19	6	6	6	67	13	16
2011	SG-04	14	37	22	18	10	1	51	28	185
2011	SG-05	18	43	16	16	7	0	61	23	44
2011	SG-06	3	33	43	20	0	0	37	20	30

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	59	30	6	3	2	89	5	286
2017	SG-04	61	29	5	4	1	90	5	205
2017	SG-05	58	28	10	3	3	85	5	40
2017	SG-06	52	34	7	3	3	86	7	29

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	50	37	8	3	2	0	87	5	286
2017	SG-04	50	36	9	3	1	0	86	5	205
2017	SG-05	48	43	3	3	5	0	90	8	40
2017	SG-06	52	34	10	0	3	0	86	3	29
2014	SG	35	51	8	4	1	1	87	5	297
2014	SG-04	36	48	9	5	0	1	85	6	211
2014	SG-05	41	46	11	0	3	0	86	3	37
2014	SG-06	32	61	4	4	0	0	93	4	28
2011	SG	39	45	11	4	1	0	84	5	284
2011	SG-03	50	44	6	0	0	0	94	0	16
2011	SG-04	40	43	10	5	1	1	84	7	185
2011	SG-05	39	45	16	0	0	0	84	0	44
2011	SG-06	26	61	10	3	0	0	87	3	31
2008	SG	42	41	10	4	2	0	83	6	240
2008	SG-03	55	35	8	3	0	0	90	3	40
2008	SG-04	38	43	14	3	3	0	80	5	112
2008	SG-05	37	44	5	9	5	0	81	14	43
2008	SG-06	43	46	11	0	0	0	89	0	28

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	22	39	16	13	10	60	23	286
2017	SG-04	21	38	15	15	11	59	26	205
2017	SG-05	25	43	18	8	8	68	15	40
2017	SG-06	14	41	24	14	7	55	21	29

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	39	39	12	7	3	0	78	10	282
2017	SG-04	38	38	12	8	2	0	77	11	201
2017	SG-05	35	50	10	0	5	0	85	5	40
2017	SG-06	48	28	17	3	3	0	76	7	29
2014	SG	46	36	11	4	2	0	83	6	297
2014	SG-04	39	40	12	5	2	0	80	7	211
2014	SG-05	65	22	11	3	0	0	86	3	37
2014	SG-06	64	32	4	0	0	0	96	0	28
2011	SG	48	40	7	4	1	0	89	5	284
2011	SG-03	50	38	13	0	0	0	88	0	16
2011	SG-04	47	41	5	5	2	1	89	6	186
2011	SG-05	47	44	9	0	0	0	91	0	43
2011	SG-06	58	32	10	0	0	0	90	0	31

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	29	22	20	14	0	44	34	284
2017	SG-04	10	28	24	22	16	0	38	38	203
2017	SG-05	20	30	13	23	15	0	50	38	40
2017	SG-06	28	31	28	10	3	0	59	14	29
2014	SG	10	33	22	20	13	0	44	34	297
2014	SG-04	9	28	25	23	14	0	37	38	211
2014	SG-05	8	54	16	16	5	0	62	22	37
2014	SG-06	21	50	18	7	4	0	71	11	28
2011	SG	16	34	23	18	8	1	50	26	286
2011	SG-03	19	44	25	0	6	6	67	7	16
2011	SG-04	13	28	25	23	11	1	41	34	187
2011	SG-05	11	50	23	11	5	0	61	16	44
2011	SG-06	29	45	16	10	0	0	74	10	31

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	30	27	16	15	0	0	42	31	284
2017	SG-04	9	29	29	17	16	0	0	38	33	203
2017	SG-05	25	23	20	20	13	0	0	48	33	40
2017	SG-06	7	41	31	7	14	0	0	48	21	29
2014	SG	11	30	25	22	11	1	1	42	33	297
2014	SG-04	9	28	25	23	13	1	0	38	37	211
2014	SG-05	11	35	35	14	3	0	3	47	17	37
2014	SG-06	18	46	18	14	4	0	0	64	18	28

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	24	38	18	12	9	0	0	61	20	284
2017	SG-04	23	38	18	11	9	0	0	61	21	203
2017	SG-05	23	38	15	13	13	0	0	60	25	40
2017	SG-06	21	38	24	14	3	0	0	59	17	29
2014	SG	18	42	23	11	5	0	0	60	16	297
2014	SG-04	19	41	25	10	4	0	0	61	14	211
2014	SG-05	14	46	22	11	8	0	0	59	19	37
2014	SG-06	4	61	21	11	4	0	0	64	14	28
2011	SG	28	43	17	7	2	2	1	73	9	283
2011	SG-03	56	25	19	0	0	0	0	81	0	16
2011	SG-04	34	41	12	5	3	3	1	78	9	185
2011	SG-05	12	53	23	9	2	0	0	65	12	43
2011	SG-06	10	45	29	16	0	0	0	55	16	31

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	36	43	15	5	1	79	6	284
2017	SG-04	36	42	15	5	1	79	6	203
2017	SG-05	40	40	15	5	0	80	5	40
2017	SG-06	21	52	21	3	3	72	7	29
2014	SG	38	45	11	4	1	83	6	297
2014	SG-04	36	45	13	4	1	81	6	211
2014	SG-05	51	38	8	3	0	89	3	37
2014	SG-06	46	46	4	4	0	93	4	28
2011	SG	40	46	8	6	1	85	7	285
2011	SG-03	44	50	6	0	0	94	0	16
2011	SG-04	38	45	10	7	1	82	8	186
2011	SG-05	48	41	9	2	0	89	2	44
2011	SG-06	39	55	0	3	3	94	6	31
2008	SG	39	46	8	5	2	85	6	240
2008	SG-03	43	48	5	0	5	90	5	40
2008	SG-04	33	45	13	8	2	78	10	112
2008	SG-05	47	49	5	0	0	95	0	43
2008	SG-06	43	46	7	4	0	89	4	28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	39	31	20	7	2	0	0	70	9	286
2017	SG-04	40	32	19	6	2	0	0	72	9	205
2017	SG-05	38	28	20	13	3	0	0	65	15	40
2017	SG-06	34	31	31	3	0	0	0	66	3	29
2014	SG	40	34	16	6	2	1	0	75	8	297
2014	SG-04	43	32	17	6	1	1	0	76	7	211
2014	SG-05	38	41	16	5	0	0	0	78	5	37
2014	SG-06	43	39	14	0	4	0	0	82	4	28
2011	SG	42	32	18	4	4	0	0	74	8	284
2011	SG-03	50	38	13	0	0	0	0	88	0	16
2011	SG-04	42	31	17	4	5	0	0	73	10	186
2011	SG-05	35	30	33	2	0	0	0	65	2	43
2011	SG-06	45	32	10	10	3	0	0	77	13	31
2008	SG	28	39	20	8	6	0	0	67	13	240
2008	SG-03	30	38	25	3	5	0	0	68	8	40
2008	SG-04	29	39	19	5	7	0	1	68	13	112
2008	SG-05	26	42	16	12	5	0	0	67	16	43
2008	SG-06	25	36	14	18	7	0	0	61	25	28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	7	10	41	25	14	0	3	41	17	284
2017	SG-04	7	11	34	29	17	0	2	47	18	203
2017	SG-05	3	10	58	23	5	0	3	28	13	40
2017	SG-06	7	7	72	3	7	0	3	11	14	29
2014	SG	3	15	41	25	14	1	2	39	19	296
2014	SG-04	2	14	41	24	16	1	2	41	17	211
2014	SG-05	0	16	49	24	8	0	3	33	17	37
2014	SG-06	7	21	36	25	11	0	0	36	29	28
2011	SG	5	19	35	25	13	1	2	39	24	285
2011	SG-03	0	0	19	31	50	0	0	81	0	16
2011	SG-04	5	19	32	27	12	1	4	41	25	186
2011	SG-05	5	18	50	18	7	2	0	26	23	44
2011	SG-06	3	26	39	23	10	0	0	32	29	31
2008	SG	6	14	32	29	15	1	4	46	21	240
2008	SG-03	5	3	35	25	23	3	8	53	8	40
2008	SG-04	6	13	29	30	15	1	5	49	21	112
2008	SG-05	5	12	35	35	14	0	0	49	16	43
2008	SG-06	7	32	32	21	7	0	0	29	39	28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	2	4	15	39	33	3	4	77	6	284
2017	SG-04	1	3	14	39	35	3	4	79	5	203
2017	SG-05	0	5	25	38	25	5	3	68	5	40
2017	SG-06	7	3	17	41	24	0	7	70	11	29
2014	SG	2	5	17	39	30	1	4	74	8	296
2014	SG-04	2	5	16	36	33	2	6	75	8	211
2014	SG-05	0	5	16	51	24	0	3	78	6	37
2014	SG-06	4	11	29	32	25	0	0	57	14	28
2011	SG	3	4	15	42	29	4	4	76	8	284
2011	SG-03	0	0	0	38	56	6	0	100	0	16
2011	SG-04	2	5	14	39	31	4	5	77	8	185
2011	SG-05	5	2	16	50	18	7	2	75	8	44
2011	SG-06	0	6	32	42	19	0	0	61	6	31
2008	SG	0	5	15	42	30	1	6	78	6	240
2008	SG-03	3	5	18	33	35	0	8	73	8	40
2008	SG-04	0	5	13	44	27	2	9	79	6	112
2008	SG-05	0	2	16	42	37	0	2	81	2	43
2008	SG-06	0	11	14	43	32	0	0	75	11	28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	5	8	25	31	24	2	6	59	13	284
2017	SG-04	3	5	21	32	30	3	6	68	9	203
2017	SG-05	5	10	28	35	15	3	5	54	16	40
2017	SG-06	10	21	41	24	0	0	3	25	32	29
2014	SG	4	9	24	35	20	2	4	59	15	296
2014	SG-04	3	7	21	37	23	3	5	66	11	211
2014	SG-05	3	5	32	32	22	3	3	57	9	37
2014	SG-06	11	18	32	36	4	0	0	39	29	28
2011	SG	5	12	22	32	22	3	4	58	18	283
2011	SG-03	0	13	13	31	38	6	0	73	13	16
2011	SG-04	5	12	15	34	24	4	6	64	19	185
2011	SG-05	2	9	40	26	21	2	0	48	12	43
2011	SG-06	6	10	45	29	10	0	0	39	16	31
2008	SG	3	11	25	30	20	2	8	56	15	238
2008	SG-03	3	8	30	15	35	3	8	56	11	40
2008	SG-04	2	9	23	32	22	2	12	61	13	111
2008	SG-05	0	7	23	44	19	0	7	68	8	43
2008	SG-06	11	21	32	32	4	0	0	36	32	28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	13	14	25	27	19	0	1	47	28	284
2017	SG-04	14	13	25	25	22	0	1	48	27	204
2017	SG-05	15	13	23	36	10	0	3	47	29	39
2017	SG-06	3	28	24	34	7	0	3	43	32	29
2014	SG	8	15	29	28	18	2	1	47	24	297
2014	SG-04	6	16	26	27	21	2	2	50	23	211
2014	SG-05	11	8	38	30	14	0	0	43	19	37
2014	SG-06	7	14	32	32	14	0	0	46	21	28
2011	SG	11	13	30	23	20	2	1	45	24	285
2011	SG-03	13	33	7	13	33	0	0	47	47	15
2011	SG-04	13	10	30	23	20	2	2	45	23	187
2011	SG-05	7	18	32	23	16	5	0	40	26	44
2011	SG-06	3	16	35	29	16	0	0	45	19	31
2008	SG	10	20	28	27	10	1	3	39	32	239
2008	SG-03	15	15	28	20	18	3	3	39	32	40
2008	SG-04	14	17	32	23	10	1	5	34	32	111
2008	SG-05	7	28	16	37	9	0	2	48	36	43
2008	SG-06	0	36	25	32	7	0	0	39	36	28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	11	18	31	20	17	0	2	38	30	285
2017	SG-04	11	17	31	18	19	0	2	38	29	204
2017	SG-05	15	20	13	33	18	0	3	51	36	40
2017	SG-06	3	28	48	10	7	0	3	18	32	29
2014	SG	10	21	31	20	15	1	2	36	32	295
2014	SG-04	10	22	29	19	16	2	3	37	34	210
2014	SG-05	5	24	35	27	8	0	0	35	30	37
2014	SG-06	11	18	39	14	18	0	0	32	29	28
2011	SG	9	21	33	17	16	1	2	34	32	285
2011	SG-03	0	19	19	19	38	0	6	60	20	16
2011	SG-04	12	18	33	19	16	1	2	36	30	186
2011	SG-05	11	23	39	11	11	2	2	24	36	44
2011	SG-06	0	39	32	16	13	0	0	29	39	31
2008	SG	8	20	31	21	15	1	5	38	29	240
2008	SG-03	5	8	25	25	25	5	8	57	14	40
2008	SG-04	9	20	28	23	14	0	6	40	30	112
2008	SG-05	7	21	40	21	9	0	2	31	29	43
2008	SG-06	7	32	36	11	14	0	0	25	39	28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	1	1	6	31	47	5	8	90	3	285
2017	SG-04	0	1	4	30	51	5	8	94	2	204
2017	SG-05	3	3	10	33	38	5	10	82	6	40
2017	SG-06	3	3	14	34	38	0	7	78	7	29
2014	SG	0	1	6	29	49	5	10	92	1	294
2014	SG-04	0	0	6	24	51	5	12	91	1	210
2014	SG-05	0	0	3	42	44	6	6	97	0	36
2014	SG-06	0	4	11	32	54	0	0	86	4	28
2011	SG	1	1	10	29	43	6	8	85	3	283
2011	SG-03	0	0	0	19	69	13	0	100	0	16
2011	SG-04	2	2	8	27	43	8	11	86	5	184
2011	SG-05	0	0	14	36	39	5	7	85	0	44
2011	SG-06	0	0	26	39	35	0	0	74	0	31
2008	SG	1	3	14	36	31	5	10	79	5	240
2008	SG-03	0	0	15	35	33	3	15	82	0	40
2008	SG-04	2	4	11	31	33	7	12	79	8	112
2008	SG-05	0	2	9	49	28	2	9	87	3	43
2008	SG-06	0	4	29	25	39	0	4	67	4	28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	5	10	29	27	22	2	4	52	16	285
2017	SG-04	4	11	24	29	25	2	4	58	16	204
2017	SG-05	5	10	33	25	23	0	5	50	16	40
2017	SG-06	10	7	55	21	3	0	3	25	18	29
2014	SG	7	11	33	23	19	5	3	45	20	296
2014	SG-04	7	11	30	21	22	5	4	47	20	211
2014	SG-05	3	11	41	19	22	5	0	43	14	37
2014	SG-06	11	11	43	29	7	0	0	36	21	28

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	65	18	8	3	4	0	1	84	8	286
2017	SG-04	68	17	8	2	3	0	1	86	6	205
2017	SG-05	55	28	10	5	3	0	0	83	8	40
2017	SG-06	55	21	3	10	10	0	0	76	21	29
2014	SG	61	21	8	6	3	1	1	83	9	296
2014	SG-04	64	20	8	4	2	1	0	86	7	210
2014	SG-05	59	24	8	5	3	0	0	84	8	37
2014	SG-06	50	29	11	11	0	0	0	79	11	28
2011	SG	65	14	6	7	5	0	2	81	13	284
2011	SG-03	81	6	0	6	6	0	0	88	13	16
2011	SG-04	68	14	6	5	4	0	3	84	10	185
2011	SG-05	70	16	2	11	0	0	0	86	11	44
2011	SG-06	32	23	16	13	16	0	0	55	29	31
2008	SG	48	20	7	9	10	1	5	72	20	240
2008	SG-03	38	30	5	13	3	5	8	77	17	40
2008	SG-04	50	23	6	7	8	1	4	77	16	112
2008	SG-05	56	12	7	9	12	0	5	71	22	43
2008	SG-06	29	14	7	18	29	0	4	44	48	28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	34	25	13	5	4	12	7	73	11	286
2017	SG-04	38	21	12	4	4	14	8	75	11	205
2017	SG-05	33	18	18	5	8	10	10	63	16	40
2017	SG-06	10	59	17	10	0	3	0	71	11	29
2014	SG	33	36	9	6	1	8	8	81	8	297
2014	SG-04	36	32	9	5	0	9	9	82	6	211
2014	SG-05	30	35	8	8	3	14	3	77	13	37
2014	SG-06	21	61	4	14	0	0	0	82	14	28

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	56	28	6	6	2	1	1	86	8	286
2017	SG-04	56	28	6	6	1	2	1	86	8	205
2017	SG-05	58	25	8	8	3	0	0	83	10	40
2017	SG-06	48	34	7	7	3	0	0	83	10	29
2014	SG	54	29	7	6	2	2	1	84	8	297
2014	SG-04	54	29	7	5	2	2	1	85	7	211
2014	SG-05	54	27	3	16	0	0	0	81	16	37
2014	SG-06	57	25	18	0	0	0	0	82	0	28

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	48	37	7	3	2	2	2	88	5	286
2017	SG-04	49	33	8	3	1	2	2	86	5	205
2017	SG-05	45	45	5	3	3	0	0	90	5	40
2017	SG-06	41	48	7	0	3	0	0	90	3	29
2014	SG	42	42	6	5	0	3	0	87	6	297
2014	SG-04	44	40	7	4	0	4	0	88	5	211
2014	SG-05	38	51	0	8	0	3	0	92	8	37
2014	SG-06	43	43	4	11	0	0	0	86	11	28
2011	SG	56	33	6	3	0	1	0	90	4	286
2011	SG-03	69	25	0	6	0	0	0	94	6	16
2011	SG-04	56	33	7	2	1	1	1	90	3	187
2011	SG-05	36	48	5	9	0	2	0	86	9	44
2011	SG-06	77	16	6	0	0	0	0	94	0	31
2008	SG	44	39	10	3	1	2	1	85	4	240
2008	SG-03	50	40	8	0	0	3	0	92	0	40
2008	SG-04	46	35	12	2	2	3	2	84	4	112
2008	SG-05	28	51	14	7	0	0	0	79	7	43
2008	SG-06	39	50	11	0	0	0	0	89	0	28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	28	33	12	7	9	11	1	68	18	286
2017	SG-04	27	29	13	6	10	15	1	66	18	205
2017	SG-05	25	38	15	13	5	3	3	66	18	40
2017	SG-06	24	52	7	14	3	0	0	76	17	29
2014	SG	31	36	8	10	3	10	2	76	15	296
2014	SG-04	29	35	8	10	4	13	1	75	16	210
2014	SG-05	32	32	8	16	0	5	5	73	18	37
2014	SG-06	39	50	7	4	0	0	0	89	4	28
2011	SG	47	25	9	7	3	8	0	78	11	286
2011	SG-03	75	19	0	0	0	6	0	100	0	16
2011	SG-04	42	26	10	7	4	10	0	76	13	187
2011	SG-05	36	25	14	14	2	9	0	68	18	44
2011	SG-06	65	23	6	3	3	0	0	87	6	31
2008	SG	35	32	13	10	3	6	1	72	14	240
2008	SG-03	53	23	8	5	3	10	0	83	8	40
2008	SG-04	27	34	13	13	4	7	1	66	19	112
2008	SG-05	28	40	16	9	5	2	0	69	14	43
2008	SG-06	50	29	18	4	0	0	0	79	4	28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	16	19	17	11	5	31	2	51	23	285
2017	SG-04	16	16	16	9	4	37	2	52	22	204
2017	SG-05	23	13	18	20	8	18	3	44	34	40
2017	SG-06	10	34	31	17	3	3	0	46	21	29
2014	SG	13	26	16	11	5	26	2	55	22	297
2014	SG-04	15	20	17	10	4	32	2	53	21	211
2014	SG-05	11	32	5	22	8	22	0	55	38	37
2014	SG-06	7	54	21	7	11	0	0	61	18	28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	58	34	4	3	0	1	92	4	286
2017	SG-04	61	31	4	3	0	1	93	3	205
2017	SG-05	55	38	0	5	3	0	93	8	40
2017	SG-06	38	45	14	3	0	0	83	3	29
2014	SG	53	37	5	4	0	1	90	5	297
2014	SG-04	54	36	6	2	0	1	91	3	211
2014	SG-05	43	43	0	14	0	0	86	14	37
2014	SG-06	61	29	7	4	0	0	89	4	28

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	54	30	8	5	3	0	84	8	286
2017	SG-04	57	30	6	4	2	0	87	7	205
2017	SG-05	50	25	10	10	5	0	75	15	40
2017	SG-06	41	34	14	7	3	0	76	10	29
2014	SG	46	39	7	4	2	1	86	6	297
2014	SG-04	50	37	7	4	1	1	88	5	211
2014	SG-05	41	43	11	5	0	0	84	5	37
2014	SG-06	21	61	7	11	0	0	82	11	28
2011	SG	44	37	12	6	2	0	81	7	281
2011	SG-03	69	19	13	0	0	0	88	0	16
2011	SG-04	46	35	12	5	2	0	81	7	184
2011	SG-05	50	38	7	5	0	0	88	5	42
2011	SG-06	16	52	16	10	6	0	68	16	31
2008	SG	35	38	13	11	3	0	74	14	239
2008	SG-03	44	41	8	5	0	3	87	5	39
2008	SG-04	40	35	13	11	2	0	75	13	112
2008	SG-05	35	44	5	12	5	0	79	16	43
2008	SG-06	0	43	32	18	7	0	43	25	28

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	66	22	6	4	2	1	1	89	6	285
2017	SG-04	68	20	5	3	2	1	1	90	5	205
2017	SG-05	59	21	10	8	3	0	0	79	10	39
2017	SG-06	66	21	7	7	0	0	0	86	7	29
2014	SG	62	25	6	3	1	2	0	89	5	297
2014	SG-04	63	26	6	2	1	2	0	90	4	211
2014	SG-05	59	24	11	0	3	3	0	86	3	37
2014	SG-06	57	29	7	7	0	0	0	86	7	28
2011	SG	58	27	9	3	1	1	1	87	4	285
2011	SG-03	75	13	13	0	0	0	0	88	0	16
2011	SG-04	61	24	8	3	1	2	1	88	4	186
2011	SG-05	50	39	7	2	2	0	0	89	5	44
2011	SG-06	45	35	16	3	0	0	0	81	3	31
2008	SG	44	34	8	6	5	2	1	80	12	240
2008	SG-03	45	28	10	5	3	5	5	81	8	40
2008	SG-04	46	29	9	7	5	3	1	78	13	112
2008	SG-05	53	40	2	0	5	0	0	93	5	43
2008	SG-06	21	43	14	11	11	0	0	64	21	28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	60	25	8	5	2	0	85	7	285
2017	SG-04	62	26	7	3	1	0	88	5	204
2017	SG-05	50	28	8	15	0	0	78	15	40
2017	SG-06	66	17	7	3	7	0	83	10	29
2014	SG	55	33	6	4	1	1	89	5	296
2014	SG-04	58	30	4	5	1	1	89	6	210
2014	SG-05	51	38	8	3	0	0	89	3	37
2014	SG-06	39	54	7	0	0	0	93	0	28
2011	SG	53	30	10	6	1	0	83	7	281
2011	SG-03	69	25	0	6	0	0	94	6	16
2011	SG-04	55	27	10	6	2	1	82	8	185
2011	SG-05	51	34	10	5	0	0	85	5	41
2011	SG-06	35	39	19	6	0	0	74	6	31
2008	SG	39	38	9	8	3	2	79	12	240
2008	SG-03	50	28	8	10	0	5	82	11	40
2008	SG-04	41	37	9	7	4	2	79	12	112
2008	SG-05	40	51	0	7	2	0	91	9	43
2008	SG-06	14	36	29	14	7	0	50	21	28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	82	12	2	2	1	0	1	95	3	285
2017	SG-04	84	11	2	0	0	0	1	97	1	204
2017	SG-05	80	13	0	8	0	0	0	93	8	40
2017	SG-06	69	21	0	7	3	0	0	90	10	29
2014	SG	81	14	2	1	0	1	1	97	1	297
2014	SG-04	80	16	1	1	0	1	0	98	1	211
2014	SG-05	92	3	3	0	0	0	3	97	0	37
2014	SG-06	71	18	7	0	4	0	0	89	4	28
2011	SG	82	10	2	2	1	1	1	94	3	285
2011	SG-03	88	0	0	0	0	13	0	100	0	16
2011	SG-04	84	10	3	1	0	0	2	96	1	186
2011	SG-05	73	20	5	2	0	0	0	93	2	44
2011	SG-06	71	6	0	10	10	3	0	80	20	31
2008	SG	77	11	3	3	3	0	4	91	6	240
2008	SG-03	75	15	3	0	3	0	5	95	3	40
2008	SG-04	82	9	4	1	0	0	4	94	1	112
2008	SG-05	79	14	2	0	0	0	5	98	0	43
2008	SG-06	50	14	0	11	21	0	4	67	33	28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	83	14	2	1	0	0	97	1	283
2017	SG-04	85	12	1	1	0	0	98	1	202
2017	SG-05	90	10	0	0	0	0	100	0	40
2017	SG-06	62	24	10	0	3	0	86	3	29
2014	SG	79	17	2	1	1	0	97	2	297
2014	SG-04	81	17	1	0	1	0	98	1	211
2014	SG-05	76	19	3	0	0	3	97	0	37
2014	SG-06	75	18	4	4	0	0	93	4	28
2011	SG	76	17	1	2	2	1	95	4	284
2011	SG-03	75	13	0	0	0	13	100	0	16
2011	SG-04	78	16	1	2	3	0	94	5	185
2011	SG-05	77	20	0	0	2	0	98	2	44
2011	SG-06	71	23	3	3	0	0	94	3	31

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	68	23	4	2	3	91	5	285
2017	SG-04	73	21	3	1	3	93	4	204
2017	SG-05	58	28	5	10	0	85	10	40
2017	SG-06	62	24	7	0	7	86	7	29

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	64	22	6	2	4	1	88	6	286
2017	SG-04	65	20	6	2	4	1	87	6	205
2017	SG-05	63	23	8	3	5	0	85	8	40
2017	SG-06	59	34	3	0	3	0	93	3	29

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	65	22	6	5	2	0	87	7	286
2017	SG-04	67	21	5	5	2	0	88	7	205
2017	SG-05	65	23	5	5	3	0	88	8	40
2017	SG-06	59	24	7	3	7	0	83	10	29
2014	SG	69	21	3	3	2	1	91	6	297
2014	SG-04	70	21	3	3	2	0	91	6	211
2014	SG-05	76	14	8	0	3	0	89	3	37
2014	SG-06	61	32	4	4	0	0	93	4	28

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	27	45	12	9	0	3	3	77	10	33
2017	SG-06	21	46	14	11	0	4	4	73	12	28
2014	SG	27	49	8	3	8	0	5	80	11	37
2014	SG-06	25	46	11	4	11	0	4	74	15	28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	22	31	17	8	9	13	0	61	20	286
2017	SG-04	23	26	17	10	7	17	0	60	20	205
2017	SG-05	15	45	15	5	13	8	0	65	19	40
2017	SG-06	17	38	28	3	14	0	0	55	17	29
2014	SG	21	28	21	5	4	21	1	63	11	296
2014	SG-04	20	27	21	5	2	25	1	62	10	210
2014	SG-05	24	27	22	5	3	19	0	63	10	37
2014	SG-06	32	36	25	4	4	0	0	68	7	28
2011	SG	19	26	24	5	6	20	1	56	14	286
2011	SG-03	19	31	19	0	0	31	0	73	0	16
2011	SG-04	20	24	24	4	6	20	1	56	14	187
2011	SG-05	11	18	39	9	5	16	2	36	17	44
2011	SG-06	19	39	6	10	6	19	0	72	20	31

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	28	26	16	13	2	0	44	30	285
2017	SG-04	16	25	25	18	14	2	0	42	32	204
2017	SG-05	15	30	28	13	15	0	0	45	28	40
2017	SG-06	14	34	28	17	7	0	0	48	24	29
2014	SG	14	37	23	17	6	3	0	53	23	296
2014	SG-04	14	34	25	17	5	4	0	51	23	210
2014	SG-05	16	38	16	24	5	0	0	54	30	37
2014	SG-06	7	57	21	14	0	0	0	64	14	28
2011	SG	12	34	27	13	10	4	0	48	24	284
2011	SG-03	19	44	25	6	0	6	0	67	7	16
2011	SG-04	12	34	22	16	11	5	1	49	28	185
2011	SG-05	7	27	45	11	9	0	0	34	20	44
2011	SG-06	6	39	32	10	10	3	0	47	20	31
2008	SG	15	33	21	17	11	3	0	50	28	240
2008	SG-03	30	35	13	8	10	5	0	68	18	40
2008	SG-04	13	29	25	17	14	3	0	42	32	112
2008	SG-05	14	26	26	21	12	2	0	40	33	43
2008	SG-06	11	43	21	25	0	0	0	54	25	28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	11	24	26	19	14	6	0	37	35	285
2017	SG-04	12	22	25	19	15	7	0	37	37	204
2017	SG-05	13	23	30	20	13	3	0	36	33	40
2017	SG-06	3	28	34	24	10	0	0	31	34	29
2014	SG	7	27	22	25	11	6	1	37	39	295
2014	SG-04	7	27	20	28	10	7	1	37	41	209
2014	SG-05	8	24	24	27	8	8	0	35	38	37
2014	SG-06	4	25	39	18	14	0	0	29	32	28
2011	SG	5	30	24	24	10	6	0	37	37	286
2011	SG-03	6	31	25	6	0	31	0	55	9	16
2011	SG-04	6	29	22	25	11	6	1	37	39	187
2011	SG-05	2	30	27	27	11	2	0	33	40	44
2011	SG-06	0	26	29	35	10	0	0	26	45	31
2008	SG	7	23	24	25	15	6	0	32	43	240
2008	SG-03	18	33	13	15	13	10	0	56	31	40
2008	SG-04	4	20	25	25	19	6	1	26	47	112
2008	SG-05	2	19	33	33	12	2	0	21	45	43
2008	SG-06	4	21	32	36	7	0	0	25	43	28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	17	27	16	18	16	6	0	46	36	286
2017	SG-04	16	24	18	19	18	6	0	42	39	205
2017	SG-05	15	30	18	13	15	10	0	50	31	40
2017	SG-06	17	38	14	17	14	0	0	55	31	29
2014	SG	13	29	21	19	12	6	0	45	33	296
2014	SG-04	10	27	23	19	13	7	0	40	35	210
2014	SG-05	14	38	14	19	8	8	0	56	29	37
2014	SG-06	14	43	21	18	4	0	0	57	21	28
2011	SG	7	24	26	17	15	10	0	35	36	286
2011	SG-03	6	25	25	13	6	25	0	42	25	16
2011	SG-04	8	24	24	17	16	11	1	36	37	187
2011	SG-05	2	27	30	20	16	5	0	31	38	44
2011	SG-06	3	19	39	19	10	10	0	25	32	31
2008	SG	9	21	23	23	18	7	0	32	43	240
2008	SG-03	15	25	28	18	10	5	0	42	29	40
2008	SG-04	8	18	17	22	27	7	1	28	53	112
2008	SG-05	7	12	28	28	14	12	0	21	47	43
2008	SG-06	4	32	32	29	4	0	0	36	32	28

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	31	23	16	13	5	0	45	31	286
2017	SG-04	12	28	23	18	13	7	0	42	32	205
2017	SG-05	13	40	20	15	10	3	0	54	26	40
2017	SG-06	10	34	28	14	14	0	0	45	28	29
2014	SG	15	39	19	16	9	2	0	56	25	296
2014	SG-04	15	39	18	16	9	3	0	56	26	210
2014	SG-05	22	38	16	16	8	0	0	59	24	37
2014	SG-06	7	43	25	14	11	0	0	50	25	28
2011	SG	11	37	25	16	9	2	0	49	26	285
2011	SG-03	6	38	38	6	6	6	0	47	13	16
2011	SG-04	13	39	20	16	9	3	1	54	25	186
2011	SG-05	11	25	32	20	11	0	0	36	32	44
2011	SG-06	0	35	35	19	10	0	0	35	29	31
2008	SG	13	36	20	18	10	3	0	50	29	240
2008	SG-03	18	45	13	18	3	5	0	66	21	40
2008	SG-04	10	37	21	16	12	5	0	49	29	112
2008	SG-05	12	28	23	23	14	0	0	40	37	43
2008	SG-06	4	36	21	29	11	0	0	39	39	28

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	29	38	20	8	3	1	69	11	286
2017	SG-04	29	39	20	8	2	1	69	10	205
2017	SG-05	30	38	18	10	5	0	68	15	40
2017	SG-06	24	34	28	7	7	0	59	14	29
2014	SG	25	44	17	12	2	1	70	13	296
2014	SG-04	24	47	17	9	1	1	72	11	210
2014	SG-05	24	38	24	11	3	0	62	14	37
2014	SG-06	32	36	11	21	0	0	68	21	28
2011	SG	22	45	20	7	3	3	69	11	283
2011	SG-03	25	63	6	6	0	0	88	6	16
2011	SG-04	26	43	17	6	4	4	72	11	184
2011	SG-05	18	32	39	9	2	0	50	11	44
2011	SG-06	3	58	26	13	0	0	61	13	31

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	42	40	9	4	4	1	83	8	285
2017	SG-04	43	37	11	5	2	2	82	7	204
2017	SG-05	38	43	5	3	13	0	80	15	40
2017	SG-06	38	52	3	3	3	0	90	7	29
2014	SG	37	48	7	3	3	3	87	6	296
2014	SG-04	40	45	7	2	2	3	88	5	210
2014	SG-05	24	54	8	5	3	5	83	9	37
2014	SG-06	32	61	4	4	0	0	93	4	28
2011	SG	40	40	11	3	2	5	83	5	283
2011	SG-03	50	31	13	0	0	6	87	0	16
2011	SG-04	41	37	11	3	3	5	82	6	184
2011	SG-05	39	41	14	5	0	2	81	5	44
2011	SG-06	32	55	10	0	0	3	90	0	31

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	27	41	12	7	7	3	2	72	15	286
2017	SG-04	26	42	12	8	7	3	2	72	15	205
2017	SG-05	28	35	10	5	10	10	3	71	17	40
2017	SG-06	34	31	21	10	3	0	0	66	14	29
2014	SG	32	40	11	6	3	6	1	77	10	296
2014	SG-04	32	39	13	7	3	5	1	76	11	210
2014	SG-05	27	35	8	8	3	19	0	77	13	37
2014	SG-06	32	57	11	0	0	0	0	89	0	28
2011	SG	27	33	10	15	5	8	2	67	22	284
2011	SG-03	31	63	6	0	0	0	0	94	0	16
2011	SG-04	28	28	11	15	6	9	2	63	24	185
2011	SG-05	18	30	9	16	7	14	7	60	29	44
2011	SG-06	26	48	6	19	0	0	0	74	19	31
2008	SG	18	35	16	16	9	4	3	56	26	240
2008	SG-03	13	50	15	10	3	3	8	69	14	40
2008	SG-04	20	28	15	18	13	4	3	51	33	112
2008	SG-05	14	30	23	21	9	2	0	45	31	43
2008	SG-06	18	50	14	14	0	4	0	70	15	28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	28	37	18	8	5	4	0	68	14	284
2017	SG-04	27	35	19	8	6	4	0	65	15	203
2017	SG-05	28	38	13	13	5	5	0	68	18	40
2017	SG-06	34	48	14	0	3	0	0	83	3	29
2014	SG	24	32	23	10	3	7	1	60	14	296
2014	SG-04	21	31	26	10	4	6	1	57	15	210
2014	SG-05	19	30	16	22	0	14	0	56	25	37
2014	SG-06	43	43	14	0	0	0	0	86	0	28
2011	SG	6	24	27	19	11	11	2	35	34	286
2011	SG-03	13	38	13	13	6	13	6	62	23	16
2011	SG-04	6	22	25	21	10	13	2	34	36	187
2011	SG-05	9	18	32	16	11	11	2	32	32	44
2011	SG-06	0	29	35	19	13	0	3	30	33	31

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	28	12	17	14	14	1	50	37	286
2017	SG-04	14	26	11	16	14	18	1	50	37	205
2017	SG-05	18	30	10	13	18	13	0	54	34	40
2017	SG-06	10	28	17	31	14	0	0	38	45	29
2014	SG	14	26	18	17	10	14	2	47	32	296
2014	SG-04	14	24	20	16	9	16	1	47	30	210
2014	SG-05	8	43	14	19	3	14	0	59	25	37
2014	SG-06	14	21	14	32	11	4	4	38	46	28
2011	SG	9	23	21	10	12	23	2	43	29	286
2011	SG-03	13	31	25	0	0	31	0	64	0	16
2011	SG-04	11	24	20	9	13	22	2	45	29	187
2011	SG-05	2	23	25	14	9	25	2	34	31	44
2011	SG-06	3	19	23	19	13	19	3	29	42	31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	60	21	8	5	2	2	1	84	8	285
2017	SG-04	63	18	8	4	2	3	1	85	7	204
2017	SG-05	53	30	8	8	0	3	0	85	8	40
2017	SG-06	45	31	7	10	7	0	0	76	17	29
2014	SG	57	27	8	3	0	3	2	88	3	296
2014	SG-04	57	27	9	3	0	3	1	88	3	210
2014	SG-05	62	19	5	3	3	3	5	88	6	37
2014	SG-06	46	43	7	4	0	0	0	89	4	28

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	73	19	5	1	1	1	1	93	2	286
2017	SG-04	74	19	5	1	0	0	0	93	2	205
2017	SG-05	70	23	3	0	3	3	0	95	3	40
2017	SG-06	62	24	7	3	0	0	3	89	4	29
2014	SG	79	17	2	0	0	2	0	98	0	296
2014	SG-04	80	16	2	0	0	2	0	98	0	210
2014	SG-05	84	11	0	3	0	0	3	97	3	37
2014	SG-06	68	29	4	0	0	0	0	96	0	28
2011	SG	72	20	3	1	1	3	0	95	2	285
2011	SG-03	67	13	0	0	0	20	0	100	0	15
2011	SG-04	72	20	3	1	1	2	1	95	2	187
2011	SG-05	80	16	5	0	0	0	0	95	0	44
2011	SG-06	65	29	0	3	0	3	0	97	3	31
2008	SG	68	21	5	3	0	2	1	92	3	240
2008	SG-03	68	25	0	3	0	5	0	97	3	40
2008	SG-04	71	17	5	4	1	2	0	90	5	112
2008	SG-05	65	23	5	2	0	2	2	93	2	43
2008	SG-06	61	29	7	4	0	0	0	89	4	28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	18	28	20	19	14	2	46	33	285
2017	SG-04	19	27	20	19	14	2	47	33	205
2017	SG-05	15	25	25	18	15	3	41	33	40
2017	SG-06	10	31	21	17	21	0	41	38	29
2014	SG	19	30	21	19	9	2	50	28	296
2014	SG-04	18	29	21	20	10	2	48	31	210
2014	SG-05	24	27	19	24	3	3	53	28	37
2014	SG-06	14	43	25	14	4	0	57	18	28
2011	SG	14	33	21	16	14	2	48	30	285
2011	SG-03	25	50	6	6	6	6	80	13	16
2011	SG-04	14	32	23	12	17	2	47	30	186
2011	SG-05	11	32	27	18	11	0	43	30	44
2011	SG-06	10	35	10	39	6	0	45	45	31
2008	SG	11	34	26	19	9	1	46	28	240
2008	SG-03	13	50	20	13	3	3	64	15	40
2008	SG-04	11	27	27	23	12	1	38	35	112
2008	SG-05	7	30	28	26	9	0	37	35	43
2008	SG-06	7	39	39	11	4	0	46	14	28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	11	16	17	28	26	1	0	28	55	285
2017	SG-04	10	17	17	27	28	1	0	27	56	204
2017	SG-05	13	13	23	30	23	0	0	25	53	40
2017	SG-06	14	21	10	34	21	0	0	34	55	29
2014	SG	9	20	17	26	28	1	0	29	54	296
2014	SG-04	10	13	18	27	31	1	0	23	58	210
2014	SG-05	11	30	8	32	19	0	0	41	51	37
2014	SG-06	4	39	25	21	11	0	0	43	32	28
2011	SG	7	21	13	23	33	1	2	29	57	285
2011	SG-03	31	38	13	6	6	6	0	73	13	16
2011	SG-04	6	15	12	27	37	1	2	22	66	187
2011	SG-05	2	34	11	16	32	5	0	38	50	44
2011	SG-06	7	23	23	20	23	0	3	31	45	30
2008	SG	9	34	13	23	20	1	0	43	44	240
2008	SG-03	13	45	15	20	5	3	0	59	26	40
2008	SG-04	5	23	13	30	27	1	0	29	58	112
2008	SG-05	14	44	12	16	14	0	0	58	30	43
2008	SG-06	7	39	11	21	21	0	0	46	43	28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	10	29	26	17	13	5	0	41	32	285
2017	SG-04	9	26	27	16	15	7	0	38	34	205
2017	SG-05	13	30	20	20	13	3	3	45	34	40
2017	SG-06	10	38	28	21	3	0	0	48	24	29

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	36	38	14	4	2	5	1	79	7	286
2017	SG-04	34	38	15	4	2	6	1	77	7	205
2017	SG-05	45	33	10	5	3	5	0	82	8	40
2017	SG-06	31	45	17	3	3	0	0	76	7	29
2014	SG	46	34	12	1	0	5	1	86	2	296
2014	SG-04	44	35	12	1	0	6	1	85	2	210
2014	SG-05	46	38	14	0	0	3	0	86	0	37
2014	SG-06	54	32	14	0	0	0	0	86	0	28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	37	44	12	2	2	2	0	83	5	286
2017	SG-04	39	40	12	3	2	2	0	81	6	205
2017	SG-05	35	55	5	0	5	0	0	90	5	40
2017	SG-06	24	55	21	0	0	0	0	79	0	29
2014	SG	45	40	7	5	1	2	1	87	6	296
2014	SG-04	45	41	4	5	1	2	0	89	7	210
2014	SG-05	49	30	14	5	0	0	3	81	6	37
2014	SG-06	50	32	18	0	0	0	0	82	0	28
2011	SG	35	39	15	4	3	4	0	77	7	286
2011	SG-03	38	50	13	0	0	0	0	88	0	16
2011	SG-04	38	34	14	4	3	6	0	77	8	187
2011	SG-05	27	43	16	7	5	2	0	72	12	44
2011	SG-06	32	52	13	3	0	0	0	84	3	31

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	44	34	10	8	5	0	78	12	284
2017	SG-04	42	35	10	7	5	0	77	12	203
2017	SG-05	48	35	5	8	5	0	83	13	40
2017	SG-06	38	31	14	17	0	0	69	17	29
2014	SG	53	33	9	1	2	1	87	3	296
2014	SG-04	52	36	9	1	0	2	89	2	210
2014	SG-05	54	30	11	3	3	0	84	5	37
2014	SG-06	64	18	18	0	0	0	82	0	28
2011	SG	46	37	11	3	2	0	83	6	284
2011	SG-03	56	31	13	0	0	0	88	0	16
2011	SG-04	49	32	12	3	4	1	81	6	187
2011	SG-05	35	44	14	7	0	0	79	7	43
2011	SG-06	37	60	0	3	0	0	97	3	30
2008	SG	33	45	13	5	4	1	78	9	240
2008	SG-03	48	33	15	5	0	0	80	5	40
2008	SG-04	21	47	16	7	6	2	70	14	112
2008	SG-05	33	53	5	5	5	0	86	9	43
2008	SG-06	36	46	14	4	0	0	82	4	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	34	38	19	4	5	0	72	9	286
2017	SG-04	32	40	19	4	4	0	73	9	205
2017	SG-05	35	38	13	8	8	0	73	15	40
2017	SG-06	34	28	28	0	10	0	62	10	29
2014	SG	35	43	12	6	2	1	79	9	296
2014	SG-04	35	43	14	5	1	2	80	6	210
2014	SG-05	35	46	5	14	0	0	81	14	37
2014	SG-06	39	43	11	4	4	0	82	7	28
2011	SG	35	41	13	7	3	1	77	10	286
2011	SG-03	69	25	6	0	0	0	94	0	16
2011	SG-04	36	38	12	9	4	2	76	13	187
2011	SG-05	25	52	14	7	2	0	77	9	44
2011	SG-06	23	45	29	0	3	0	68	3	31

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	33	39	15	7	5	0	0	73	12	285
2017	SG-04	32	40	15	7	5	0	0	73	12	204
2017	SG-05	30	40	15	10	5	0	0	70	15	40
2017	SG-06	34	38	14	3	10	0	0	72	14	29
2014	SG	34	43	14	7	2	1	0	77	9	295
2014	SG-04	33	42	15	7	1	1	0	76	9	209
2014	SG-05	38	46	8	8	0	0	0	84	8	37
2014	SG-06	36	46	14	4	0	0	0	82	4	28
2011	SG	33	42	14	7	4	0	0	75	11	285
2011	SG-03	31	63	6	0	0	0	0	94	0	16
2011	SG-04	36	37	13	9	5	0	1	73	14	186
2011	SG-05	25	50	16	9	0	0	0	75	9	44
2011	SG-06	26	55	16	0	3	0	0	81	3	31
2008	SG	32	40	15	7	5	0	0	73	12	239
2008	SG-03	45	30	15	3	5	3	0	77	8	40
2008	SG-04	24	44	14	10	8	0	0	68	18	112
2008	SG-05	31	45	17	7	0	0	0	76	7	42
2008	SG-06	32	46	18	4	0	0	0	79	4	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	36	28	15	8	7	3	2	67	17	286
2017	SG-04	35	27	16	9	7	3	2	66	18	205
2017	SG-05	35	35	13	5	5	5	3	76	11	40
2017	SG-06	34	28	17	7	14	0	0	62	21	29
2014	SG	31	31	20	7	5	4	1	66	13	296
2014	SG-04	30	34	16	8	5	5	1	69	14	210
2014	SG-05	38	27	24	3	5	0	3	67	8	37
2014	SG-06	36	18	36	4	7	0	0	54	11	28
2011	SG	32	27	21	6	9	4	1	62	16	285
2011	SG-03	31	38	13	6	0	6	6	79	7	16
2011	SG-04	31	24	19	8	12	5	1	58	21	186
2011	SG-05	36	30	25	5	2	2	0	67	7	44
2011	SG-06	29	32	26	0	6	3	3	66	7	31
2008	SG	26	26	17	16	8	5	2	56	25	237
2008	SG-03	33	31	15	5	5	10	0	71	11	39
2008	SG-04	19	24	18	19	13	5	2	47	34	111
2008	SG-05	29	29	19	21	0	2	0	59	22	42
2008	SG-06	29	25	25	14	0	4	4	58	15	28

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	SG	8	74	18	286
2017	SG-04	7	74	19	205
2017	SG-05	8	83	10	40
2017	SG-06	17	62	21	29
2014	SG	7	69	24	297
2014	SG-04	6	75	19	211
2014	SG-05	5	65	30	37
2014	SG-06	18	46	36	28
2011	SG	6	72	22	286
2011	SG-03	0	88	13	16
2011	SG-04	7	66	26	187
2011	SG-05	2	84	14	44
2011	SG-06	6	77	16	31

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	SG	33	21	38	0	0	8	24
2017	SG-04	33	27	33	0	0	7	15
2014	SG	41	23	23	9	9999	5	22
2014	SG-04	23	23	31	15	9999	8	13
2011	SG	22	11	39	22	9999	6	18
2011	SG-04	7	7	50	29	9999	7	14

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	10	90	286
2017	SG-04	8	92	205
2017	SG-05	20	80	40
2014	SG	8	92	296
2014	SG-04	8	92	210

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	SG	36	28
2017	SG-04	44	16
2014	SG	46	24
2014	SG-04	47	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SG	82	28
2017	SG-04	81	16
2014	SG	58	24
2014	SG-04	53	15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	SG-04	0	16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SG	28
2017	SG-04	16
2014	SG	24
2014	SG-04	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	SG	21	28
2014	SG	38	24
2014	SG-04	33	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	SG	43	28
2017	SG-04	38	16
2014	SG	54	24
2014	SG-04	60	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	SG	29	28
2014	SG	21	24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	SG	50	28
2017	SG-04	50	16
2014	SG	33	24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	SG	25	28
2014	SG	29	24
2014	SG-04	33	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	SG	39	28
2017	SG-04	50	16
2014	SG	42	24
2014	SG-04	40	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	SG	18	28
2014	SG	38	24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	SG	28
2017	SG-04	16
2014	SG	24
2014	SG-04	15

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	SG	36	28
2017	SG-04	38	16

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	SG	75	28
2017	SG-04	69	16
2014	SG	25	24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SG	29	28
2017	SG-04	31	16
2014	SG	50	24
2014	SG-04	53	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	SG	18	28
2014	SG-04	0	15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	SG	25	28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	SG	18	28
2014	SG	0	24
2014	SG-04	0	15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SG	18	28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SG	32	28
2017	SG-04	31	16
2014	SG	42	24
2014	SG-04	40	15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	SG	35	23
2017	SG-04	43	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	SG-04	14
2014	SG	24
2014	SG-04	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	SG	30	23
2017	SG-04	36	14
2014	SG	21	24

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SG	61	23
2017	SG-04	50	14
2014	SG	50	24
2014	SG-04	47	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	SG	0	23
2017	SG-04	0	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SG	74	23
2017	SG-04	64	14
2014	SG	63	24
2014	SG-04	67	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	93	7	29
2017	SG-04	94	6	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	13	14	12	4	3	47	8	59	15	286
2017	SG-04	13	12	13	1	1	52	7	60	7	205
2017	SG-05	10	8	8	13	8	38	18	39	44	40
2017	SG-06	14	31	7	10	3	31	3	68	21	29
2014	SG	19	16	11	4	3	39	8	66	13	297
2014	SG-04	18	17	9	3	1	42	9	72	9	211
2014	SG-05	22	8	14	8	8	35	5	50	27	37
2014	SG-06	21	14	21	11	4	25	4	50	20	28

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	33	29	14	4	2	16	1	75	8	286
2017	SG-04	34	26	15	3	2	19	1	75	6	205
2017	SG-05	28	30	13	8	5	15	3	70	15	40
2017	SG-06	28	48	10	7	3	3	0	79	11	29
2014	SG	34	34	13	5	2	11	1	77	8	297
2014	SG-04	32	34	14	4	2	14	1	77	7	211
2014	SG-05	41	27	16	8	3	5	0	71	11	37
2014	SG-06	36	46	11	7	0	0	0	82	7	28
2011	SG	31	32	17	3	1	15	0	75	5	284
2011	SG-03	25	31	13	6	0	25	0	75	8	16
2011	SG-04	32	29	16	3	1	19	0	75	5	186
2011	SG-05	36	34	20	7	0	2	0	72	7	44
2011	SG-06	23	47	23	0	0	7	0	75	0	30

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	38	49	9	4	0	0	0	87	4	285
2017	SG-04	32	52	13	3	0	0	0	84	3	204
2017	SG-05	43	45	3	10	0	0	0	88	10	40
2017	SG-06	62	38	0	0	0	0	0	100	0	29
2014	SG	32	54	10	2	1	0	0	86	3	297
2014	SG-04	32	54	11	2	1	0	0	86	3	211
2014	SG-05	16	68	14	3	0	0	0	84	3	37
2014	SG-06	57	39	4	0	0	0	0	96	0	28
2011	SG	23	63	10	2	1	1	1	87	3	284
2011	SG-03	25	44	19	13	0	0	0	69	13	16
2011	SG-04	21	63	11	3	1	1	0	85	4	186
2011	SG-05	12	79	9	0	0	0	0	91	0	43
2011	SG-06	45	52	3	0	0	0	0	97	0	31
2008	SG	25	58	8	4	1	2	2	86	6	240
2008	SG-03	28	45	13	8	5	3	0	74	13	40
2008	SG-04	20	65	10	2	1	3	0	87	3	112
2008	SG-05	26	63	2	9	0	0	0	88	9	43
2008	SG-06	46	46	7	0	0	0	0	93	0	28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	10	27	18	17	14	13	1	43	36	284
2017	SG-04	10	28	17	16	15	12	1	44	36	205
2017	SG-05	8	28	18	15	15	18	0	42	36	40
2017	SG-06	7	10	24	31	10	14	3	21	50	29
2014	SG	13	33	19	7	2	21	5	63	12	297
2014	SG-04	14	34	19	5	2	21	4	65	10	211
2014	SG-05	11	24	24	11	0	22	8	50	15	37
2014	SG-06	7	46	18	7	4	14	4	65	13	28
2011	SG	7	30	27	7	4	23	2	49	15	285
2011	SG-03	13	19	31	0	0	31	6	50	0	16
2011	SG-04	10	29	26	8	4	22	1	51	16	187
2011	SG-05	0	32	36	9	5	16	2	39	17	44
2011	SG-06	0	37	23	7	0	30	3	55	10	30

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	48	29	11	6	4	1	1	79	10	285
2017	SG-04	46	28	14	6	4	1	0	75	11	204
2017	SG-05	48	38	0	10	3	3	0	87	13	40
2017	SG-06	59	28	7	0	3	3	0	89	4	29
2014	SG	59	31	4	2	0	3	1	94	2	297
2014	SG-04	57	34	2	2	0	4	0	95	3	211
2014	SG-05	59	27	11	0	0	3	0	89	0	37
2014	SG-06	68	29	4	0	0	0	0	96	0	28
2011	SG	51	33	6	2	0	6	1	90	3	286
2011	SG-03	50	25	6	0	0	19	0	92	0	16
2011	SG-04	50	32	7	3	1	7	1	88	3	187
2011	SG-05	48	41	5	5	0	2	0	91	5	44
2011	SG-06	61	35	3	0	0	0	0	97	0	31
2008	SG	41	40	8	3	0	5	2	87	4	240
2008	SG-03	50	25	10	0	0	15	0	88	0	40
2008	SG-04	40	40	12	4	1	4	0	83	5	112
2008	SG-05	42	51	2	2	0	2	0	95	2	43
2008	SG-06	32	57	4	7	0	0	0	89	7	28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	17	24	9	17	28	5	0	43	47	286
2017	SG-04	16	21	8	18	31	6	0	39	52	205
2017	SG-05	15	35	10	10	30	0	0	50	40	40
2017	SG-06	21	31	10	28	10	0	0	52	38	29
2014	SG	40	35	7	4	1	12	0	85	7	297
2014	SG-04	37	36	7	5	1	14	0	85	7	211
2014	SG-05	43	41	8	0	3	5	0	89	3	37
2014	SG-06	57	32	7	4	0	0	0	89	4	28
2011	SG	38	34	11	4	2	11	1	81	7	284
2011	SG-03	44	19	13	0	0	25	0	83	0	16
2011	SG-04	36	35	11	4	2	12	0	80	7	185
2011	SG-05	32	39	16	9	0	5	0	74	10	44
2011	SG-06	52	35	3	0	3	6	0	93	3	31
2008	SG	32	36	11	7	3	9	1	76	11	240
2008	SG-03	40	35	8	0	3	15	0	88	3	40
2008	SG-04	30	35	13	10	5	7	0	70	16	112
2008	SG-05	28	35	19	9	0	9	0	69	10	43
2008	SG-06	36	50	4	7	0	4	0	89	7	28

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	6	94	286
2017	SG-04	6	94	205
2014	SG	4	96	296
2014	SG-04	3	97	210

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SG	82	17
2017	SG-04	83	12
2014	SG	80	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	SG	0	17
2017	SG-04	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SG	17
2017	SG-04	12
2014	SG	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	SG	29	17

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	SG	35	17
2017	SG-04	42	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	SG-04	0	12
2014	SG	0	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	SG-04	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	SG	0	17
2017	SG-04	0	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	SG-04	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	SG	0	17
2017	SG-04	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	SG	17
2017	SG-04	12
2014	SG	10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SG	29	17
2017	SG-04	42	12

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	SG	0	17
2017	SG-04	0	12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2017	SG	17
2017	SG-04	12
2014	SG	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	SG-04	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	SG	0	17
2017	SG-04	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SG	53	17
2017	SG-04	42	12
2014	SG	50	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	SG	0	14
2014	SG	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	SG	0	14
2014	SG	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SG	0	14
2014	SG	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SG	0	14
2014	SG	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	SG	0	14
2014	SG	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SG	57	14
2014	SG	60	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SG	64	14
2014	SG	70	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	SG	0	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	100	0	17
2017	SG-04	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	13	12	2	4	51	7	58	14	285
2017	SG-04	12	12	12	1	3	52	6	58	12	204
2017	SG-05	8	5	3	8	8	55	15	42	50	40
2017	SG-06	14	17	24	3	0	41	0	53	6	29
2014	SG	16	15	12	0	2	46	8	68	4	297
2014	SG-04	17	15	11	0	1	47	9	72	3	211
2014	SG-05	14	8	27	0	3	43	5	42	5	37
2014	SG-06	14	18	7	0	4	50	7	75	8	28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	35	27	15	2	3	17	1	76	6	286
2017	SG-04	34	26	15	2	2	19	1	76	5	205
2017	SG-05	35	18	13	3	10	20	3	68	16	40
2017	SG-06	28	45	21	0	0	7	0	78	0	29
2014	SG	35	32	12	3	0	16	1	81	4	297
2014	SG-04	33	32	12	3	0	18	1	81	4	211
2014	SG-05	35	30	16	3	0	16	0	77	3	37
2014	SG-06	43	36	14	0	0	4	4	85	0	28
2011	SG	36	33	12	2	0	15	0	82	3	285
2011	SG-03	25	38	13	0	0	25	0	83	0	16
2011	SG-04	35	32	11	3	0	19	0	83	3	186
2011	SG-05	50	27	14	5	2	2	0	79	7	44
2011	SG-06	29	45	19	0	0	6	0	79	0	31

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	25	28	23	11	12	54	23	285
2017	SG-04	25	32	22	10	10	58	20	204
2017	SG-05	30	18	30	13	10	48	23	40
2017	SG-06	17	21	24	14	24	38	38	29

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	28	28	19	10	43	29	286
2017	SG-04	16	27	27	18	11	43	29	205
2017	SG-05	13	33	30	18	8	45	25	40
2017	SG-06	10	28	34	21	7	38	28	29

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	23	27	22	15	11	1	51	26	284
2017	SG-04	22	27	23	15	13	1	49	28	203
2017	SG-05	28	25	15	20	10	3	54	31	40
2017	SG-06	24	34	31	10	0	0	59	10	29

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	54	19	13	3	2	3	5	80	6	286
2017	SG-04	60	18	8	1	2	4	7	87	3	205
2017	SG-05	55	13	18	10	0	3	3	71	11	40
2017	SG-06	24	34	38	3	0	0	0	59	3	29

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	47	17	15	4	3	1	14	74	8	286
2017	SG-04	48	16	15	4	2	0	14	75	8	205
2017	SG-05	53	13	23	0	3	3	8	72	3	40
2017	SG-06	34	24	14	3	3	0	21	74	9	29

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	44	31	16	6	3	74	9	285
2017	SG-04	46	30	16	6	2	76	8	205
2017	SG-05	41	28	23	5	3	69	8	39
2017	SG-06	34	45	10	7	3	79	10	29

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	24	36	20	11	7	1	2	61	19	285
2017	SG-04	25	34	20	12	6	1	2	61	19	205
2017	SG-05	26	38	18	3	15	0	0	64	18	39
2017	SG-06	14	41	24	17	3	0	0	55	21	29

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	28	35	20	8	5	4	65	14	285
2017	SG-04	32	32	17	9	5	5	68	14	205
2017	SG-05	18	46	21	5	8	3	66	13	39
2017	SG-06	7	41	41	3	7	0	48	10	29

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	50	28	12	3	4	4	81	7	284
2017	SG-04	52	27	9	2	4	5	84	7	204
2017	SG-05	46	26	18	5	3	3	74	8	39
2017	SG-06	34	34	21	3	7	0	69	10	29

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	31	33	16	11	5	1	3	67	16	284
2017	SG-04	30	37	14	9	4	0	4	71	14	204
2017	SG-05	44	23	18	8	5	3	0	68	13	39
2017	SG-06	14	28	28	24	7	0	0	41	31	29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	62	21	9	3	1	3	87	4	285
2017	SG-04	64	21	8	1	1	4	89	3	205
2017	SG-05	55	25	13	8	0	0	80	8	40
2017	SG-06	55	28	14	3	0	0	83	3	29

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	79	8	3	4	1	1	3	91	5	286
2017	SG-04	80	6	3	3	1	1	4	92	4	205
2017	SG-05	73	10	5	10	0	0	3	85	10	40
2017	SG-06	76	17	3	3	0	0	0	93	3	29

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	76	16	3	1	1	3	96	1	286
2017	SG-04	80	12	3	0	1	3	96	1	205
2017	SG-05	68	20	5	3	0	5	92	3	40
2017	SG-06	62	34	0	0	0	3	100	0	29

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	70	14	6	6	2	1	2	87	8	285
2017	SG-04	71	13	6	4	2	1	2	87	7	204
2017	SG-05	65	15	3	15	0	0	3	82	15	40
2017	SG-06	72	17	7	3	0	0	0	90	3	29

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	53	4	3	1	1	38	92	2	286
2017	SG-04	57	1	0	0	1	41	99	0	205
2017	SG-05	53	3	0	0	0	45	100	0	40
2017	SG-06	34	21	31	10	0	3	57	11	29

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	67	22	4	1	7	96	0	283
2017	SG-04	68	20	3	1	7	96	1	203
2017	SG-05	65	25	3	0	8	97	0	40
2017	SG-06	61	25	7	0	7	92	0	28

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	68	19	5	2	1	1	4	92	3	286
2017	SG-04	64	20	5	2	1	1	6	91	4	205
2017	SG-05	78	13	10	0	0	0	0	90	0	40
2017	SG-06	79	17	3	0	0	0	0	97	0	29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	55	27	11	2	1	1	3	85	3	286
2017	SG-04	52	29	12	1	1	1	4	86	2	205
2017	SG-05	58	28	5	3	5	0	3	87	8	40
2017	SG-06	69	14	14	3	0	0	0	83	3	29

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	18	36	31	12	4	53	16	284
2017	SG-04	17	39	28	12	4	57	16	203
2017	SG-05	15	35	38	10	3	50	13	40
2017	SG-06	17	17	48	17	0	34	17	29

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	3	13	38	30	14	1	45	17	286
2017	SG-04	3	13	37	31	16	1	47	16	205
2017	SG-05	5	10	40	35	10	0	45	15	40
2017	SG-06	0	24	48	21	7	0	28	24	29

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	21	44	18	8	6	4	68	14	286
2017	SG-04	20	43	17	9	6	5	67	15	205
2017	SG-05	23	43	20	3	10	3	67	13	40
2017	SG-06	21	52	17	10	0	0	72	10	29

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	22	42	17	12	5	2	65	17	285
2017	SG-04	24	41	16	10	5	3	68	16	205
2017	SG-05	18	48	23	8	5	0	65	13	40
2017	SG-06	11	39	11	36	4	0	50	39	28

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	12	88	286
2017	SG-04	12	88	205
2014	SG	10	90	296
2014	SG-04	12	88	211

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	76	24	33
2017	SG-04	80	20	25
2014	SG	97	3	29
2014	SG-04	100	0	25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	48	28	8	16	0	76	16	25
2017	SG-04	50	30	0	20	0	80	20	20
2014	SG	54	29	7	7	4	82	11	28
2014	SG-04	56	28	8	8	0	84	8	25

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	27	30	17	9	8	8	30	70	286
2017	SG-04	31	29	16	8	8	9	34	66	205
2017	SG-05	15	33	25	15	3	10	17	83	40
2017	SG-06	14	34	21	14	14	3	14	86	29

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	SG	13	184
2017	SG-04	13	124
2017	SG-05	7	30
2017	SG-06	17	24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SG	22	184
2017	SG-04	25	124
2017	SG-05	17	30
2017	SG-06	17	24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SG	22	184
2017	SG-04	23	124
2017	SG-05	23	30
2017	SG-06	21	24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	SG	36	184
2017	SG-04	25	124
2017	SG-05	57	30
2017	SG-06	63	24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	SG	7	184
2017	SG-04	6	124
2017	SG-05	10	30
2017	SG-06	4	24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	SG	50	184
2017	SG-04	49	124
2017	SG-05	47	30
2017	SG-06	58	24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	SG	8	57	22	6	1	7	181
2017	SG-04	7	56	21	6	2	8	121
2017	SG-05	10	63	20	3	0	3	30
2017	SG-06	4	63	25	0	0	8	24

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	21	17	10	24	3	10	41	40	184
2017	SG-04	17	25	14	10	21	2	10	48	36	124
2017	SG-05	13	17	23	7	27	3	10	35	38	30
2017	SG-06	8	8	21	13	38	4	8	19	57	24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	3	9	13	14	43	4	14	15	70	184
2017	SG-04	5	10	12	17	37	5	15	18	67	124
2017	SG-05	0	13	10	13	47	3	13	16	72	30
2017	SG-06	0	0	17	4	63	4	13	0	80	24

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SG

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me