2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 34 51 6 8 2 0 0 85 9 286
2017 SG-04 36 50 6 7 2 0 0 85 9 205
2017 SG-05 35 50 3 10 3 0 0 85 13 40
2017 SG-06 21 59 10 10 0 0 0 79 10 29
2014 SG 24 54 8 11 3 0 0 78 14 297
2014 SG-04 25 54 8 10 2 0 0 79 13 211
2014 SG-05 24 65 5 5 0 0 0 89 5 37
2014 SG-06 18 50 14 11 7 0 0 68 18 28
2011 SG 26 55 6 11 2 0 0 81 13 284
2011 SG-03 19 63 13 6 0 0 0 81 6 16
2011 SG-04 31 50 4 12 3 0 0 81 15 186
2011 SG-05 16 68 11 2 2 0 0 84 5 44
2011 SG-06 17 57 10 17 0 0 0 73 17 30
2008 SG 18 57 5 16 5 0 0 74 21 240
2008 SG-03 10 55 8 18 10 0 0 65 28 40
2008 SG-04 19 56 4 16 5 0 0 75 21 112
2008 SG-05 14 58 5 21 2 0 0 72 23 43
2008 SG-06 11 68 7 11 4 0 0 79 14 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 71 21 3 4 1 0 1 93 4 285
2017 SG-04 71 21 3 2 1 0 1 94 3 205
2017 SG-05 72 23 0 5 0 0 0 95 5 39
2017 SG-06 59 28 3 10 0 0 0 86 10 29
2014 SG 67 22 6 1 2 1 1 91 3 296
2014 SG-04 68 21 5 1 2 1 1 91 4 210
2014 SG-05 73 22 5 0 0 0 0 95 0 37
2014 SG-06 54 36 7 0 4 0 0 89 4 28
2011 SG 70 20 4 2 1 1 1 92 3 284
2011 SG-03 69 19 6 0 0 0 6 93 0 16
2011 SG-04 73 18 4 2 1 1 2 93 3 185
2011 SG-05 66 27 2 2 2 0 0 93 5 44
2011 SG-06 55 26 10 3 3 3 0 83 7 31
2008 SG 65 27 3 2 2 1 0 93 4 239
2008 SG-03 58 38 3 0 3 0 0 95 3 40
2008 SG-04 66 25 3 2 4 1 0 92 5 112
2008 SG-05 77 21 0 2 0 0 0 98 2 43
2008 SG-06 44 41 7 4 0 4 0 88 4 27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 64 23 6 3 3 0 0 87 7 286
2017 SG-04 68 20 6 3 2 0 0 89 5 205
2017 SG-05 55 35 3 3 5 0 0 90 8 40
2017 SG-06 41 34 3 10 10 0 0 76 21 29
2014 SG 58 25 7 6 2 0 0 84 9 297
2014 SG-04 62 26 7 4 1 0 0 88 5 211
2014 SG-05 57 19 11 11 3 0 0 76 14 37
2014 SG-06 36 36 11 11 7 0 0 71 18 28
2011 SG 63 20 4 8 4 0 1 84 12 284
2011 SG-03 69 13 0 13 6 0 0 81 19 16
2011 SG-04 67 20 4 5 3 0 1 88 8 185
2011 SG-05 55 27 2 7 5 0 5 86 12 44
2011 SG-06 42 16 10 23 10 0 0 58 32 31
2008 SG 58 20 7 10 4 0 1 79 14 240
2008 SG-03 63 23 5 8 3 0 0 85 10 40
2008 SG-04 65 21 4 5 4 0 1 86 9 112
2008 SG-05 58 19 9 5 7 0 2 79 12 43
2008 SG-06 25 14 18 39 4 0 0 39 43 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 46 33 8 7 4 0 3 81 11 286
2017 SG-04 46 32 9 7 2 0 3 81 10 205
2017 SG-05 45 35 3 8 8 0 3 82 15 40
2017 SG-06 45 31 10 7 7 0 0 76 14 29
2014 SG 44 40 8 5 3 0 0 83 9 296
2014 SG-04 45 39 7 7 1 0 0 85 8 211
2014 SG-05 43 41 11 3 3 0 0 84 5 37
2014 SG-06 37 48 7 4 4 0 0 85 7 27
2011 SG 38 41 7 11 4 0 0 79 14 285
2011 SG-03 25 69 0 6 0 0 0 94 6 16
2011 SG-04 37 41 9 10 3 0 0 78 13 187
2011 SG-05 32 41 7 14 7 0 0 73 20 44
2011 SG-06 53 30 3 7 7 0 0 83 13 30

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 36 42 9 8 5 0 0 78 13 286
2017 SG-04 37 43 10 7 3 0 0 80 11 205
2017 SG-05 33 40 5 13 10 0 0 73 23 40
2017 SG-06 31 45 10 7 7 0 0 76 14 29
2014 SG 40 41 7 9 1 0 1 82 11 297
2014 SG-04 41 41 7 9 1 0 1 83 11 211
2014 SG-05 38 41 14 8 0 0 0 78 8 37
2014 SG-06 39 43 11 7 0 0 0 82 7 28
2011 SG 44 38 9 8 1 1 0 82 8 285
2011 SG-03 75 13 6 0 0 6 0 93 0 16
2011 SG-04 46 37 8 9 1 1 0 83 10 186
2011 SG-05 39 45 7 7 2 0 0 84 9 44
2011 SG-06 23 58 19 0 0 0 0 81 0 31
2008 SG 43 45 5 5 1 0 0 89 6 240
2008 SG-03 53 35 8 5 0 0 0 88 5 40
2008 SG-04 38 47 6 6 2 1 0 86 8 112
2008 SG-05 44 47 2 5 2 0 0 91 7 43
2008 SG-06 43 54 4 0 0 0 0 96 0 28

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 39 42 15 2 2 0 0 81 5 286
2017 SG-04 36 43 16 2 3 0 0 79 5 205
2017 SG-05 58 33 8 3 0 0 0 90 3 40
2017 SG-06 31 48 21 0 0 0 0 79 0 29
2014 SG 43 42 10 4 0 0 0 85 4 297
2014 SG-04 40 42 12 4 0 0 0 83 5 211
2014 SG-05 59 38 3 0 0 0 0 97 0 37
2014 SG-06 43 46 11 0 0 0 0 89 0 28
2011 SG 45 39 11 2 2 0 0 85 4 285
2011 SG-03 50 38 13 0 0 0 0 88 0 16
2011 SG-04 46 35 12 3 2 0 1 82 5 186
2011 SG-05 48 41 9 0 2 0 0 89 2 44
2011 SG-06 35 58 3 0 3 0 0 94 3 31
2008 SG 36 44 11 6 3 0 0 80 9 239
2008 SG-03 41 44 8 5 3 0 0 85 8 39
2008 SG-04 31 43 13 9 4 0 0 74 13 112
2008 SG-05 40 49 9 2 0 0 0 88 2 43
2008 SG-06 39 43 11 7 0 0 0 82 7 28

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 51 38 6 3 2 0 0 89 5 285
2017 SG-04 49 39 7 3 2 0 0 88 5 204
2017 SG-05 58 38 0 5 0 0 0 95 5 40
2017 SG-06 41 45 10 3 0 0 0 86 3 29
2014 SG 53 35 7 4 0 0 0 88 4 296
2014 SG-04 48 37 9 4 0 0 0 86 5 211
2014 SG-05 67 33 0 0 0 0 0 100 0 36
2014 SG-06 68 25 4 4 0 0 0 93 4 28
2011 SG 51 39 7 2 1 0 0 90 3 286
2011 SG-03 50 44 6 0 0 0 0 94 0 16
2011 SG-04 50 39 6 3 1 1 1 90 4 187
2011 SG-05 68 25 5 2 0 0 0 93 2 44
2011 SG-06 39 55 3 0 3 0 0 94 3 31
2008 SG 47 43 5 3 2 0 0 89 5 240
2008 SG-03 40 50 5 3 3 0 0 90 5 40
2008 SG-04 46 39 7 4 3 0 0 86 7 112
2008 SG-05 56 42 0 2 0 0 0 98 2 43
2008 SG-06 39 50 7 4 0 0 0 89 4 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 50 34 8 4 3 0 1 85 7 285
2017 SG-04 49 34 8 4 3 0 1 85 7 204
2017 SG-05 45 33 13 3 5 0 3 79 8 40
2017 SG-06 55 34 7 3 0 0 0 90 3 29
2014 SG 53 32 11 3 1 0 0 85 4 297
2014 SG-04 54 31 12 2 1 0 0 85 3 211
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 61 29 7 0 4 0 0 89 4 28

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 62 26 5 3 2 1 0 90 5 285
2017 SG-04 66 22 5 3 2 1 0 90 5 204
2017 SG-05 53 38 5 3 3 0 0 90 5 40
2017 SG-06 48 41 7 3 0 0 0 90 3 29
2014 SG 55 32 5 5 2 0 1 88 6 296
2014 SG-04 56 32 6 4 1 0 0 89 5 210
2014 SG-05 57 30 3 8 0 0 3 89 8 37
2014 SG-06 64 29 4 4 0 0 0 93 4 28
2011 SG 53 36 4 5 2 0 0 89 7 284
2011 SG-03 63 31 6 0 0 0 0 94 0 16
2011 SG-04 52 36 3 5 3 0 1 89 8 186
2011 SG-05 52 39 2 5 0 2 0 93 5 44
2011 SG-06 57 33 3 7 0 0 0 90 7 30

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 19 12 9 14 27 0 19 38 51 286
2017 SG-04 20 13 8 13 28 0 18 41 49 205
2017 SG-05 18 8 15 20 23 0 18 30 52 40
2017 SG-06 7 10 17 17 28 0 21 22 57 29
2014 SG 18 13 10 10 21 1 27 42 43 297
2014 SG-04 19 12 11 9 19 2 27 44 41 211
2014 SG-05 22 16 3 11 22 0 27 52 44 37
2014 SG-06 11 18 18 11 21 0 21 36 41 28
2011 SG 10 5 13 8 32 2 31 21 60 283
2011 SG-03 13 0 6 6 25 6 44 25 63 16
2011 SG-04 9 5 13 9 32 1 31 21 60 184
2011 SG-05 5 5 9 7 43 5 27 13 73 44
2011 SG-06 16 3 23 10 19 3 26 27 41 31
2008 SG 28 20 13 7 15 2 15 58 26 240
2008 SG-03 23 13 13 10 5 8 30 56 24 40
2008 SG-04 28 21 13 9 15 1 13 56 28 112
2008 SG-05 37 16 12 5 21 0 9 59 28 43
2008 SG-06 29 32 18 4 18 0 0 61 21 28

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 22 48 15 10 5 0 0 70 14 286
2017 SG-04 20 48 17 11 4 0 0 68 15 205
2017 SG-05 28 48 10 8 8 0 0 75 15 40
2017 SG-06 21 52 14 10 3 0 0 72 14 29
2014 SG 24 51 15 6 3 0 0 75 9 297
2014 SG-04 22 50 17 7 4 0 0 72 10 211
2014 SG-05 27 54 14 3 3 0 0 81 5 37
2014 SG-06 29 64 4 0 4 0 0 93 4 28
2011 SG 28 46 14 6 5 0 0 75 11 284
2011 SG-03 38 44 19 0 0 0 0 81 0 16
2011 SG-04 25 45 15 8 6 0 1 70 15 186
2011 SG-05 37 44 16 2 0 0 0 81 2 43
2011 SG-06 23 61 10 0 6 0 0 84 6 31
2008 SG 27 46 14 9 5 0 0 73 14 240
2008 SG-03 38 48 8 0 8 0 0 85 8 40
2008 SG-04 21 39 21 13 7 0 0 60 20 112
2008 SG-05 26 51 14 9 0 0 0 77 9 43
2008 SG-06 25 61 4 7 4 0 0 86 11 28

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 15 36 23 14 11 0 0 52 25 286
2017 SG-04 13 36 23 16 12 0 0 49 27 205
2017 SG-05 28 30 23 10 10 0 0 58 20 40
2017 SG-06 10 41 28 10 10 0 0 52 21 29
2014 SG 15 34 24 21 7 0 0 49 27 297
2014 SG-04 15 31 25 22 6 0 0 46 29 211
2014 SG-05 22 35 19 19 5 0 0 57 24 37
2014 SG-06 7 46 21 18 7 0 0 54 25 28
2011 SG 14 37 23 17 8 1 0 52 25 283
2011 SG-03 25 38 19 6 6 6 0 67 13 16
2011 SG-04 14 37 22 18 10 1 0 51 28 185
2011 SG-05 18 43 16 16 7 0 0 61 23 44
2011 SG-06 3 33 43 20 0 0 0 37 20 30

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 59 30 6 3 2 0 0 89 5 286
2017 SG-04 61 29 5 4 1 0 0 90 5 205
2017 SG-05 58 28 10 3 3 0 0 85 5 40
2017 SG-06 52 34 7 3 3 0 0 86 7 29

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 50 37 8 3 2 0 0 87 5 286
2017 SG-04 50 36 9 3 1 0 0 86 5 205
2017 SG-05 48 43 3 3 5 0 0 90 8 40
2017 SG-06 52 34 10 0 3 0 0 86 3 29
2014 SG 35 51 8 4 1 1 0 87 5 297
2014 SG-04 36 48 9 5 0 1 0 85 6 211
2014 SG-05 41 46 11 0 3 0 0 86 3 37
2014 SG-06 32 61 4 4 0 0 0 93 4 28
2011 SG 39 45 11 4 1 0 0 84 5 284
2011 SG-03 50 44 6 0 0 0 0 94 0 16
2011 SG-04 40 43 10 5 1 1 0 84 7 185
2011 SG-05 39 45 16 0 0 0 0 84 0 44
2011 SG-06 26 61 10 3 0 0 0 87 3 31
2008 SG 42 41 10 4 2 0 0 83 6 240
2008 SG-03 55 35 8 3 0 0 0 90 3 40
2008 SG-04 38 43 14 3 3 0 0 80 5 112
2008 SG-05 37 44 5 9 5 0 0 81 14 43
2008 SG-06 43 46 11 0 0 0 0 89 0 28

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 22 39 16 13 10 0 0 60 23 286
2017 SG-04 21 38 15 15 11 0 0 59 26 205
2017 SG-05 25 43 18 8 8 0 0 68 15 40
2017 SG-06 14 41 24 14 7 0 0 55 21 29

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 39 39 12 7 3 0 0 78 10 282
2017 SG-04 38 38 12 8 2 0 0 77 11 201
2017 SG-05 35 50 10 0 5 0 0 85 5 40
2017 SG-06 48 28 17 3 3 0 0 76 7 29
2014 SG 46 36 11 4 2 0 0 83 6 297
2014 SG-04 39 40 12 5 2 0 0 80 7 211
2014 SG-05 65 22 11 3 0 0 0 86 3 37
2014 SG-06 64 32 4 0 0 0 0 96 0 28
2011 SG 48 40 7 4 1 0 0 89 5 284
2011 SG-03 50 38 13 0 0 0 0 88 0 16
2011 SG-04 47 41 5 5 2 0 1 89 6 186
2011 SG-05 47 44 9 0 0 0 0 91 0 43
2011 SG-06 58 32 10 0 0 0 0 90 0 31

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 15 29 22 20 14 0 0 44 34 284
2017 SG-04 10 28 24 22 16 0 0 38 38 203
2017 SG-05 20 30 13 23 15 0 0 50 38 40
2017 SG-06 28 31 28 10 3 0 0 59 14 29
2014 SG 10 33 22 20 13 0 0 44 34 297
2014 SG-04 9 28 25 23 14 0 0 37 38 211
2014 SG-05 8 54 16 16 5 0 0 62 22 37
2014 SG-06 21 50 18 7 4 0 0 71 11 28
2011 SG 16 34 23 18 8 1 0 50 26 286
2011 SG-03 19 44 25 0 6 6 0 67 7 16
2011 SG-04 13 28 25 23 11 1 0 41 34 187
2011 SG-05 11 50 23 11 5 0 0 61 16 44
2011 SG-06 29 45 16 10 0 0 0 74 10 31

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 12 30 27 16 15 0 0 42 31 284
2017 SG-04 9 29 29 17 16 0 0 38 33 203
2017 SG-05 25 23 20 20 13 0 0 48 33 40
2017 SG-06 7 41 31 7 14 0 0 48 21 29
2014 SG 11 30 25 22 11 1 1 42 33 297
2014 SG-04 9 28 25 23 13 1 0 38 37 211
2014 SG-05 11 35 35 14 3 0 3 47 17 37
2014 SG-06 18 46 18 14 4 0 0 64 18 28

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 24 38 18 12 9 0 0 61 20 284
2017 SG-04 23 38 18 11 9 0 0 61 21 203
2017 SG-05 23 38 15 13 13 0 0 60 25 40
2017 SG-06 21 38 24 14 3 0 0 59 17 29
2014 SG 18 42 23 11 5 0 0 60 16 297
2014 SG-04 19 41 25 10 4 0 0 61 14 211
2014 SG-05 14 46 22 11 8 0 0 59 19 37
2014 SG-06 4 61 21 11 4 0 0 64 14 28
2011 SG 28 43 17 7 2 2 1 73 9 283
2011 SG-03 56 25 19 0 0 0 0 81 0 16
2011 SG-04 34 41 12 5 3 3 1 78 9 185
2011 SG-05 12 53 23 9 2 0 0 65 12 43
2011 SG-06 10 45 29 16 0 0 0 55 16 31

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 36 43 15 5 1 0 0 79 6 284
2017 SG-04 36 42 15 5 1 0 0 79 6 203
2017 SG-05 40 40 15 5 0 0 0 80 5 40
2017 SG-06 21 52 21 3 3 0 0 72 7 29
2014 SG 38 45 11 4 1 0 0 83 6 297
2014 SG-04 36 45 13 4 1 0 0 81 6 211
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 46 46 4 4 0 0 0 93 4 28
2011 SG 40 46 8 6 1 0 0 85 7 285
2011 SG-03 44 50 6 0 0 0 0 94 0 16
2011 SG-04 38 45 10 7 1 0 0 82 8 186
2011 SG-05 48 41 9 2 0 0 0 89 2 44
2011 SG-06 39 55 0 3 3 0 0 94 6 31
2008 SG 39 46 8 5 2 0 0 85 6 240
2008 SG-03 43 48 5 0 5 0 0 90 5 40
2008 SG-04 33 45 13 8 2 0 0 78 10 112
2008 SG-05 47 49 5 0 0 0 0 95 0 43
2008 SG-06 43 46 7 4 0 0 0 89 4 28

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 39 31 20 7 2 0 0 70 9 286
2017 SG-04 40 32 19 6 2 0 0 72 9 205
2017 SG-05 38 28 20 13 3 0 0 65 15 40
2017 SG-06 34 31 31 3 0 0 0 66 3 29
2014 SG 40 34 16 6 2 1 0 75 8 297
2014 SG-04 43 32 17 6 1 1 0 76 7 211
2014 SG-05 38 41 16 5 0 0 0 78 5 37
2014 SG-06 43 39 14 0 4 0 0 82 4 28
2011 SG 42 32 18 4 4 0 0 74 8 284
2011 SG-03 50 38 13 0 0 0 0 88 0 16
2011 SG-04 42 31 17 4 5 0 0 73 10 186
2011 SG-05 35 30 33 2 0 0 0 65 2 43
2011 SG-06 45 32 10 10 3 0 0 77 13 31
2008 SG 28 39 20 8 6 0 0 67 13 240
2008 SG-03 30 38 25 3 5 0 0 68 8 40
2008 SG-04 29 39 19 5 7 0 1 68 13 112
2008 SG-05 26 42 16 12 5 0 0 67 16 43
2008 SG-06 25 36 14 18 7 0 0 61 25 28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 7 10 41 25 14 0 3 41 17 284
2017 SG-04 7 11 34 29 17 0 2 47 18 203
2017 SG-05 3 10 58 23 5 0 3 28 13 40
2017 SG-06 7 7 72 3 7 0 3 11 14 29
2014 SG 3 15 41 25 14 1 2 39 19 296
2014 SG-04 2 14 41 24 16 1 2 41 17 211
2014 SG-05 0 16 49 24 8 0 3 33 17 37
2014 SG-06 7 21 36 25 11 0 0 36 29 28
2011 SG 5 19 35 25 13 1 2 39 24 285
2011 SG-03 0 0 19 31 50 0 0 81 0 16
2011 SG-04 5 19 32 27 12 1 4 41 25 186
2011 SG-05 5 18 50 18 7 2 0 26 23 44
2011 SG-06 3 26 39 23 10 0 0 32 29 31
2008 SG 6 14 32 29 15 1 4 46 21 240
2008 SG-03 5 3 35 25 23 3 8 53 8 40
2008 SG-04 6 13 29 30 15 1 5 49 21 112
2008 SG-05 5 12 35 35 14 0 0 49 16 43
2008 SG-06 7 32 32 21 7 0 0 29 39 28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 2 4 15 39 33 3 4 77 6 284
2017 SG-04 1 3 14 39 35 3 4 79 5 203
2017 SG-05 0 5 25 38 25 5 3 68 5 40
2017 SG-06 7 3 17 41 24 0 7 70 11 29
2014 SG 2 5 17 39 30 1 4 74 8 296
2014 SG-04 2 5 16 36 33 2 6 75 8 211
2014 SG-05 0 5 16 51 24 0 3 78 6 37
2014 SG-06 4 11 29 32 25 0 0 57 14 28
2011 SG 3 4 15 42 29 4 4 76 8 284
2011 SG-03 0 0 0 38 56 6 0 100 0 16
2011 SG-04 2 5 14 39 31 4 5 77 8 185
2011 SG-05 5 2 16 50 18 7 2 75 8 44
2011 SG-06 0 6 32 42 19 0 0 61 6 31
2008 SG 0 5 15 42 30 1 6 78 6 240
2008 SG-03 3 5 18 33 35 0 8 73 8 40
2008 SG-04 0 5 13 44 27 2 9 79 6 112
2008 SG-05 0 2 16 42 37 0 2 81 2 43
2008 SG-06 0 11 14 43 32 0 0 75 11 28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 5 8 25 31 24 2 6 59 13 284
2017 SG-04 3 5 21 32 30 3 6 68 9 203
2017 SG-05 5 10 28 35 15 3 5 54 16 40
2017 SG-06 10 21 41 24 0 0 3 25 32 29
2014 SG 4 9 24 35 20 2 4 59 15 296
2014 SG-04 3 7 21 37 23 3 5 66 11 211
2014 SG-05 3 5 32 32 22 3 3 57 9 37
2014 SG-06 11 18 32 36 4 0 0 39 29 28
2011 SG 5 12 22 32 22 3 4 58 18 283
2011 SG-03 0 13 13 31 38 6 0 73 13 16
2011 SG-04 5 12 15 34 24 4 6 64 19 185
2011 SG-05 2 9 40 26 21 2 0 48 12 43
2011 SG-06 6 10 45 29 10 0 0 39 16 31
2008 SG 3 11 25 30 20 2 8 56 15 238
2008 SG-03 3 8 30 15 35 3 8 56 11 40
2008 SG-04 2 9 23 32 22 2 12 61 13 111
2008 SG-05 0 7 23 44 19 0 7 68 8 43
2008 SG-06 11 21 32 32 4 0 0 36 32 28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 13 14 25 27 19 0 1 47 28 284
2017 SG-04 14 13 25 25 22 0 1 48 27 204
2017 SG-05 15 13 23 36 10 0 3 47 29 39
2017 SG-06 3 28 24 34 7 0 3 43 32 29
2014 SG 8 15 29 28 18 2 1 47 24 297
2014 SG-04 6 16 26 27 21 2 2 50 23 211
2014 SG-05 11 8 38 30 14 0 0 43 19 37
2014 SG-06 7 14 32 32 14 0 0 46 21 28
2011 SG 11 13 30 23 20 2 1 45 24 285
2011 SG-03 13 33 7 13 33 0 0 47 47 15
2011 SG-04 13 10 30 23 20 2 2 45 23 187
2011 SG-05 7 18 32 23 16 5 0 40 26 44
2011 SG-06 3 16 35 29 16 0 0 45 19 31
2008 SG 10 20 28 27 10 1 3 39 32 239
2008 SG-03 15 15 28 20 18 3 3 39 32 40
2008 SG-04 14 17 32 23 10 1 5 34 32 111
2008 SG-05 7 28 16 37 9 0 2 48 36 43
2008 SG-06 0 36 25 32 7 0 0 39 36 28

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 11 18 31 20 17 0 2 38 30 285
2017 SG-04 11 17 31 18 19 0 2 38 29 204
2017 SG-05 15 20 13 33 18 0 3 51 36 40
2017 SG-06 3 28 48 10 7 0 3 18 32 29
2014 SG 10 21 31 20 15 1 2 36 32 295
2014 SG-04 10 22 29 19 16 2 3 37 34 210
2014 SG-05 5 24 35 27 8 0 0 35 30 37
2014 SG-06 11 18 39 14 18 0 0 32 29 28
2011 SG 9 21 33 17 16 1 2 34 32 285
2011 SG-03 0 19 19 19 38 0 6 60 20 16
2011 SG-04 12 18 33 19 16 1 2 36 30 186
2011 SG-05 11 23 39 11 11 2 2 24 36 44
2011 SG-06 0 39 32 16 13 0 0 29 39 31
2008 SG 8 20 31 21 15 1 5 38 29 240
2008 SG-03 5 8 25 25 25 5 8 57 14 40
2008 SG-04 9 20 28 23 14 0 6 40 30 112
2008 SG-05 7 21 40 21 9 0 2 31 29 43
2008 SG-06 7 32 36 11 14 0 0 25 39 28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 1 1 6 31 47 5 8 90 3 285
2017 SG-04 0 1 4 30 51 5 8 94 2 204
2017 SG-05 3 3 10 33 38 5 10 82 6 40
2017 SG-06 3 3 14 34 38 0 7 78 7 29
2014 SG 0 1 6 29 49 5 10 92 1 294
2014 SG-04 0 0 6 24 51 5 12 91 1 210
2014 SG-05 0 0 3 42 44 6 6 97 0 36
2014 SG-06 0 4 11 32 54 0 0 86 4 28
2011 SG 1 1 10 29 43 6 8 85 3 283
2011 SG-03 0 0 0 19 69 13 0 100 0 16
2011 SG-04 2 2 8 27 43 8 11 86 5 184
2011 SG-05 0 0 14 36 39 5 7 85 0 44
2011 SG-06 0 0 26 39 35 0 0 74 0 31
2008 SG 1 3 14 36 31 5 10 79 5 240
2008 SG-03 0 0 15 35 33 3 15 82 0 40
2008 SG-04 2 4 11 31 33 7 12 79 8 112
2008 SG-05 0 2 9 49 28 2 9 87 3 43
2008 SG-06 0 4 29 25 39 0 4 67 4 28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 5 10 29 27 22 2 4 52 16 285
2017 SG-04 4 11 24 29 25 2 4 58 16 204
2017 SG-05 5 10 33 25 23 0 5 50 16 40
2017 SG-06 10 7 55 21 3 0 3 25 18 29
2014 SG 7 11 33 23 19 5 3 45 20 296
2014 SG-04 7 11 30 21 22 5 4 47 20 211
2014 SG-05 3 11 41 19 22 5 0 43 14 37
2014 SG-06 11 11 43 29 7 0 0 36 21 28
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 65 18 8 3 4 0 1 84 8 286
2017 SG-04 68 17 8 2 3 0 1 86 6 205
2017 SG-05 55 28 10 5 3 0 0 83 8 40
2017 SG-06 55 21 3 10 10 0 0 76 21 29
2014 SG 61 21 8 6 3 1 1 83 9 296
2014 SG-04 64 20 8 4 2 1 0 86 7 210
2014 SG-05 59 24 8 5 3 0 0 84 8 37
2014 SG-06 50 29 11 11 0 0 0 79 11 28
2011 SG 65 14 6 7 5 0 2 81 13 284
2011 SG-03 81 6 0 6 6 0 0 88 13 16
2011 SG-04 68 14 6 5 4 0 3 84 10 185
2011 SG-05 70 16 2 11 0 0 0 86 11 44
2011 SG-06 32 23 16 13 16 0 0 55 29 31
2008 SG 48 20 7 9 10 1 5 72 20 240
2008 SG-03 38 30 5 13 3 5 8 77 17 40
2008 SG-04 50 23 6 7 8 1 4 77 16 112
2008 SG-05 56 12 7 9 12 0 5 71 22 43
2008 SG-06 29 14 7 18 29 0 4 44 48 28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 34 25 13 5 4 12 7 73 11 286
2017 SG-04 38 21 12 4 4 14 8 75 11 205
2017 SG-05 33 18 18 5 8 10 10 63 16 40
2017 SG-06 10 59 17 10 0 3 0 71 11 29
2014 SG 33 36 9 6 1 8 8 81 8 297
2014 SG-04 36 32 9 5 0 9 9 82 6 211
2014 SG-05 30 35 8 8 3 14 3 77 13 37
2014 SG-06 21 61 4 14 0 0 0 82 14 28

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 56 28 6 6 2 1 1 86 8 286
2017 SG-04 56 28 6 6 1 2 1 86 8 205
2017 SG-05 58 25 8 8 3 0 0 83 10 40
2017 SG-06 48 34 7 7 3 0 0 83 10 29
2014 SG 54 29 7 6 2 2 1 84 8 297
2014 SG-04 54 29 7 5 2 2 1 85 7 211
2014 SG-05 54 27 3 16 0 0 0 81 16 37
2014 SG-06 57 25 18 0 0 0 0 82 0 28

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 48 37 7 3 2 2 2 88 5 286
2017 SG-04 49 33 8 3 1 2 2 86 5 205
2017 SG-05 45 45 5 3 3 0 0 90 5 40
2017 SG-06 41 48 7 0 3 0 0 90 3 29
2014 SG 42 42 6 5 0 3 0 87 6 297
2014 SG-04 44 40 7 4 0 4 0 88 5 211
2014 SG-05 38 51 0 8 0 3 0 92 8 37
2014 SG-06 43 43 4 11 0 0 0 86 11 28
2011 SG 56 33 6 3 0 1 0 90 4 286
2011 SG-03 69 25 0 6 0 0 0 94 6 16
2011 SG-04 56 33 7 2 1 1 1 90 3 187
2011 SG-05 36 48 5 9 0 2 0 86 9 44
2011 SG-06 77 16 6 0 0 0 0 94 0 31
2008 SG 44 39 10 3 1 2 1 85 4 240
2008 SG-03 50 40 8 0 0 3 0 92 0 40
2008 SG-04 46 35 12 2 2 3 2 84 4 112
2008 SG-05 28 51 14 7 0 0 0 79 7 43
2008 SG-06 39 50 11 0 0 0 0 89 0 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 28 33 12 7 9 11 1 68 18 286
2017 SG-04 27 29 13 6 10 15 1 66 18 205
2017 SG-05 25 38 15 13 5 3 3 66 18 40
2017 SG-06 24 52 7 14 3 0 0 76 17 29
2014 SG 31 36 8 10 3 10 2 76 15 296
2014 SG-04 29 35 8 10 4 13 1 75 16 210
2014 SG-05 32 32 8 16 0 5 5 73 18 37
2014 SG-06 39 50 7 4 0 0 0 89 4 28
2011 SG 47 25 9 7 3 8 0 78 11 286
2011 SG-03 75 19 0 0 0 6 0 100 0 16
2011 SG-04 42 26 10 7 4 10 0 76 13 187
2011 SG-05 36 25 14 14 2 9 0 68 18 44
2011 SG-06 65 23 6 3 3 0 0 87 6 31
2008 SG 35 32 13 10 3 6 1 72 14 240
2008 SG-03 53 23 8 5 3 10 0 83 8 40
2008 SG-04 27 34 13 13 4 7 1 66 19 112
2008 SG-05 28 40 16 9 5 2 0 69 14 43
2008 SG-06 50 29 18 4 0 0 0 79 4 28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 16 19 17 11 5 31 2 51 23 285
2017 SG-04 16 16 16 9 4 37 2 52 22 204
2017 SG-05 23 13 18 20 8 18 3 44 34 40
2017 SG-06 10 34 31 17 3 3 0 46 21 29
2014 SG 13 26 16 11 5 26 2 55 22 297
2014 SG-04 15 20 17 10 4 32 2 53 21 211
2014 SG-05 11 32 5 22 8 22 0 55 38 37
2014 SG-06 7 54 21 7 11 0 0 61 18 28

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 58 34 4 3 0 1 0 92 4 286
2017 SG-04 61 31 4 3 0 1 0 93 3 205
2017 SG-05 55 38 0 5 3 0 0 93 8 40
2017 SG-06 38 45 14 3 0 0 0 83 3 29
2014 SG 53 37 5 4 0 1 0 90 5 297
2014 SG-04 54 36 6 2 0 1 0 91 3 211
2014 SG-05 43 43 0 14 0 0 0 86 14 37
2014 SG-06 61 29 7 4 0 0 0 89 4 28
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 54 30 8 5 3 0 0 84 8 286
2017 SG-04 57 30 6 4 2 0 0 87 7 205
2017 SG-05 50 25 10 10 5 0 0 75 15 40
2017 SG-06 41 34 14 7 3 0 0 76 10 29
2014 SG 46 39 7 4 2 1 0 86 6 297
2014 SG-04 50 37 7 4 1 1 0 88 5 211
2014 SG-05 41 43 11 5 0 0 0 84 5 37
2014 SG-06 21 61 7 11 0 0 0 82 11 28
2011 SG 44 37 12 6 2 0 0 81 7 281
2011 SG-03 69 19 13 0 0 0 0 88 0 16
2011 SG-04 46 35 12 5 2 0 0 81 7 184
2011 SG-05 50 38 7 5 0 0 0 88 5 42
2011 SG-06 16 52 16 10 6 0 0 68 16 31
2008 SG 35 38 13 11 3 0 0 74 14 239
2008 SG-03 44 41 8 5 0 3 0 87 5 39
2008 SG-04 40 35 13 11 2 0 0 75 13 112
2008 SG-05 35 44 5 12 5 0 0 79 16 43
2008 SG-06 0 43 32 18 7 0 0 43 25 28

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 66 22 6 4 2 1 1 89 6 285
2017 SG-04 68 20 5 3 2 1 1 90 5 205
2017 SG-05 59 21 10 8 3 0 0 79 10 39
2017 SG-06 66 21 7 7 0 0 0 86 7 29
2014 SG 62 25 6 3 1 2 0 89 5 297
2014 SG-04 63 26 6 2 1 2 0 90 4 211
2014 SG-05 59 24 11 0 3 3 0 86 3 37
2014 SG-06 57 29 7 7 0 0 0 86 7 28
2011 SG 58 27 9 3 1 1 1 87 4 285
2011 SG-03 75 13 13 0 0 0 0 88 0 16
2011 SG-04 61 24 8 3 1 2 1 88 4 186
2011 SG-05 50 39 7 2 2 0 0 89 5 44
2011 SG-06 45 35 16 3 0 0 0 81 3 31
2008 SG 44 34 8 6 5 2 1 80 12 240
2008 SG-03 45 28 10 5 3 5 5 81 8 40
2008 SG-04 46 29 9 7 5 3 1 78 13 112
2008 SG-05 53 40 2 0 5 0 0 93 5 43
2008 SG-06 21 43 14 11 11 0 0 64 21 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 60 25 8 5 2 0 0 85 7 285
2017 SG-04 62 26 7 3 1 0 0 88 5 204
2017 SG-05 50 28 8 15 0 0 0 78 15 40
2017 SG-06 66 17 7 3 7 0 0 83 10 29
2014 SG 55 33 6 4 1 1 0 89 5 296
2014 SG-04 58 30 4 5 1 1 0 89 6 210
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 39 54 7 0 0 0 0 93 0 28
2011 SG 53 30 10 6 1 0 0 83 7 281
2011 SG-03 69 25 0 6 0 0 0 94 6 16
2011 SG-04 55 27 10 6 2 1 0 82 8 185
2011 SG-05 51 34 10 5 0 0 0 85 5 41
2011 SG-06 35 39 19 6 0 0 0 74 6 31
2008 SG 39 38 9 8 3 2 0 79 12 240
2008 SG-03 50 28 8 10 0 5 0 82 11 40
2008 SG-04 41 37 9 7 4 2 0 79 12 112
2008 SG-05 40 51 0 7 2 0 0 91 9 43
2008 SG-06 14 36 29 14 7 0 0 50 21 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 82 12 2 2 1 0 1 95 3 285
2017 SG-04 84 11 2 0 0 0 1 97 1 204
2017 SG-05 80 13 0 8 0 0 0 93 8 40
2017 SG-06 69 21 0 7 3 0 0 90 10 29
2014 SG 81 14 2 1 0 1 1 97 1 297
2014 SG-04 80 16 1 1 0 1 0 98 1 211
2014 SG-05 92 3 3 0 0 0 3 97 0 37
2014 SG-06 71 18 7 0 4 0 0 89 4 28
2011 SG 82 10 2 2 1 1 1 94 3 285
2011 SG-03 88 0 0 0 0 13 0 100 0 16
2011 SG-04 84 10 3 1 0 0 2 96 1 186
2011 SG-05 73 20 5 2 0 0 0 93 2 44
2011 SG-06 71 6 0 10 10 3 0 80 20 31
2008 SG 77 11 3 3 3 0 4 91 6 240
2008 SG-03 75 15 3 0 3 0 5 95 3 40
2008 SG-04 82 9 4 1 0 0 4 94 1 112
2008 SG-05 79 14 2 0 0 0 5 98 0 43
2008 SG-06 50 14 0 11 21 0 4 67 33 28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 83 14 2 1 0 0 0 97 1 283
2017 SG-04 85 12 1 1 0 0 0 98 1 202
2017 SG-05 90 10 0 0 0 0 0 100 0 40
2017 SG-06 62 24 10 0 3 0 0 86 3 29
2014 SG 79 17 2 1 1 0 0 97 2 297
2014 SG-04 81 17 1 0 1 0 0 98 1 211
2014 SG-05 76 19 3 0 0 0 3 97 0 37
2014 SG-06 75 18 4 4 0 0 0 93 4 28
2011 SG 76 17 1 2 2 0 1 95 4 284
2011 SG-03 75 13 0 0 0 0 13 100 0 16
2011 SG-04 78 16 1 2 3 0 0 94 5 185
2011 SG-05 77 20 0 0 2 0 0 98 2 44
2011 SG-06 71 23 3 3 0 0 0 94 3 31

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 68 23 4 2 3 0 0 91 5 285
2017 SG-04 73 21 3 1 3 0 0 93 4 204
2017 SG-05 58 28 5 10 0 0 0 85 10 40
2017 SG-06 62 24 7 0 7 0 0 86 7 29

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 64 22 6 2 4 1 0 88 6 286
2017 SG-04 65 20 6 2 4 1 0 87 6 205
2017 SG-05 63 23 8 3 5 0 0 85 8 40
2017 SG-06 59 34 3 0 3 0 0 93 3 29

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 65 22 6 5 2 0 0 87 7 286
2017 SG-04 67 21 5 5 2 0 0 88 7 205
2017 SG-05 65 23 5 5 3 0 0 88 8 40
2017 SG-06 59 24 7 3 7 0 0 83 10 29
2014 SG 69 21 3 3 2 1 0 91 6 297
2014 SG-04 70 21 3 3 2 0 0 91 6 211
2014 SG-05 76 14 8 0 3 0 0 89 3 37
2014 SG-06 61 32 4 4 0 0 0 93 4 28
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 27 45 12 9 0 3 3 77 10 33
2017 SG-06 21 46 14 11 0 4 4 73 12 28
2014 SG 27 49 8 3 8 0 5 80 11 37
2014 SG-06 25 46 11 4 11 0 4 74 15 28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 22 31 17 8 9 13 0 61 20 286
2017 SG-04 23 26 17 10 7 17 0 60 20 205
2017 SG-05 15 45 15 5 13 8 0 65 19 40
2017 SG-06 17 38 28 3 14 0 0 55 17 29
2014 SG 21 28 21 5 4 21 1 63 11 296
2014 SG-04 20 27 21 5 2 25 1 62 10 210
2014 SG-05 24 27 22 5 3 19 0 63 10 37
2014 SG-06 32 36 25 4 4 0 0 68 7 28
2011 SG 19 26 24 5 6 20 1 56 14 286
2011 SG-03 19 31 19 0 0 31 0 73 0 16
2011 SG-04 20 24 24 4 6 20 1 56 14 187
2011 SG-05 11 18 39 9 5 16 2 36 17 44
2011 SG-06 19 39 6 10 6 19 0 72 20 31

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 15 28 26 16 13 2 0 44 30 285
2017 SG-04 16 25 25 18 14 2 0 42 32 204
2017 SG-05 15 30 28 13 15 0 0 45 28 40
2017 SG-06 14 34 28 17 7 0 0 48 24 29
2014 SG 14 37 23 17 6 3 0 53 23 296
2014 SG-04 14 34 25 17 5 4 0 51 23 210
2014 SG-05 16 38 16 24 5 0 0 54 30 37
2014 SG-06 7 57 21 14 0 0 0 64 14 28
2011 SG 12 34 27 13 10 4 0 48 24 284
2011 SG-03 19 44 25 6 0 6 0 67 7 16
2011 SG-04 12 34 22 16 11 5 1 49 28 185
2011 SG-05 7 27 45 11 9 0 0 34 20 44
2011 SG-06 6 39 32 10 10 3 0 47 20 31
2008 SG 15 33 21 17 11 3 0 50 28 240
2008 SG-03 30 35 13 8 10 5 0 68 18 40
2008 SG-04 13 29 25 17 14 3 0 42 32 112
2008 SG-05 14 26 26 21 12 2 0 40 33 43
2008 SG-06 11 43 21 25 0 0 0 54 25 28

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 11 24 26 19 14 6 0 37 35 285
2017 SG-04 12 22 25 19 15 7 0 37 37 204
2017 SG-05 13 23 30 20 13 3 0 36 33 40
2017 SG-06 3 28 34 24 10 0 0 31 34 29
2014 SG 7 27 22 25 11 6 1 37 39 295
2014 SG-04 7 27 20 28 10 7 1 37 41 209
2014 SG-05 8 24 24 27 8 8 0 35 38 37
2014 SG-06 4 25 39 18 14 0 0 29 32 28
2011 SG 5 30 24 24 10 6 0 37 37 286
2011 SG-03 6 31 25 6 0 31 0 55 9 16
2011 SG-04 6 29 22 25 11 6 1 37 39 187
2011 SG-05 2 30 27 27 11 2 0 33 40 44
2011 SG-06 0 26 29 35 10 0 0 26 45 31
2008 SG 7 23 24 25 15 6 0 32 43 240
2008 SG-03 18 33 13 15 13 10 0 56 31 40
2008 SG-04 4 20 25 25 19 6 1 26 47 112
2008 SG-05 2 19 33 33 12 2 0 21 45 43
2008 SG-06 4 21 32 36 7 0 0 25 43 28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 17 27 16 18 16 6 0 46 36 286
2017 SG-04 16 24 18 19 18 6 0 42 39 205
2017 SG-05 15 30 18 13 15 10 0 50 31 40
2017 SG-06 17 38 14 17 14 0 0 55 31 29
2014 SG 13 29 21 19 12 6 0 45 33 296
2014 SG-04 10 27 23 19 13 7 0 40 35 210
2014 SG-05 14 38 14 19 8 8 0 56 29 37
2014 SG-06 14 43 21 18 4 0 0 57 21 28
2011 SG 7 24 26 17 15 10 0 35 36 286
2011 SG-03 6 25 25 13 6 25 0 42 25 16
2011 SG-04 8 24 24 17 16 11 1 36 37 187
2011 SG-05 2 27 30 20 16 5 0 31 38 44
2011 SG-06 3 19 39 19 10 10 0 25 32 31
2008 SG 9 21 23 23 18 7 0 32 43 240
2008 SG-03 15 25 28 18 10 5 0 42 29 40
2008 SG-04 8 18 17 22 27 7 1 28 53 112
2008 SG-05 7 12 28 28 14 12 0 21 47 43
2008 SG-06 4 32 32 29 4 0 0 36 32 28

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 12 31 23 16 13 5 0 45 31 286
2017 SG-04 12 28 23 18 13 7 0 42 32 205
2017 SG-05 13 40 20 15 10 3 0 54 26 40
2017 SG-06 10 34 28 14 14 0 0 45 28 29
2014 SG 15 39 19 16 9 2 0 56 25 296
2014 SG-04 15 39 18 16 9 3 0 56 26 210
2014 SG-05 22 38 16 16 8 0 0 59 24 37
2014 SG-06 7 43 25 14 11 0 0 50 25 28
2011 SG 11 37 25 16 9 2 0 49 26 285
2011 SG-03 6 38 38 6 6 6 0 47 13 16
2011 SG-04 13 39 20 16 9 3 1 54 25 186
2011 SG-05 11 25 32 20 11 0 0 36 32 44
2011 SG-06 0 35 35 19 10 0 0 35 29 31
2008 SG 13 36 20 18 10 3 0 50 29 240
2008 SG-03 18 45 13 18 3 5 0 66 21 40
2008 SG-04 10 37 21 16 12 5 0 49 29 112
2008 SG-05 12 28 23 23 14 0 0 40 37 43
2008 SG-06 4 36 21 29 11 0 0 39 39 28
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 29 38 20 8 3 1 0 69 11 286
2017 SG-04 29 39 20 8 2 1 0 69 10 205
2017 SG-05 30 38 18 10 5 0 0 68 15 40
2017 SG-06 24 34 28 7 7 0 0 59 14 29
2014 SG 25 44 17 12 2 1 0 70 13 296
2014 SG-04 24 47 17 9 1 1 0 72 11 210
2014 SG-05 24 38 24 11 3 0 0 62 14 37
2014 SG-06 32 36 11 21 0 0 0 68 21 28
2011 SG 22 45 20 7 3 3 0 69 11 283
2011 SG-03 25 63 6 6 0 0 0 88 6 16
2011 SG-04 26 43 17 6 4 4 0 72 11 184
2011 SG-05 18 32 39 9 2 0 0 50 11 44
2011 SG-06 3 58 26 13 0 0 0 61 13 31

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 42 40 9 4 4 1 0 83 8 285
2017 SG-04 43 37 11 5 2 2 0 82 7 204
2017 SG-05 38 43 5 3 13 0 0 80 15 40
2017 SG-06 38 52 3 3 3 0 0 90 7 29
2014 SG 37 48 7 3 3 3 0 87 6 296
2014 SG-04 40 45 7 2 2 3 0 88 5 210
2014 SG-05 24 54 8 5 3 5 0 83 9 37
2014 SG-06 32 61 4 4 0 0 0 93 4 28
2011 SG 40 40 11 3 2 5 0 83 5 283
2011 SG-03 50 31 13 0 0 6 0 87 0 16
2011 SG-04 41 37 11 3 3 5 0 82 6 184
2011 SG-05 39 41 14 5 0 2 0 81 5 44
2011 SG-06 32 55 10 0 0 3 0 90 0 31

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 27 41 12 7 7 3 2 72 15 286
2017 SG-04 26 42 12 8 7 3 2 72 15 205
2017 SG-05 28 35 10 5 10 10 3 71 17 40
2017 SG-06 34 31 21 10 3 0 0 66 14 29
2014 SG 32 40 11 6 3 6 1 77 10 296
2014 SG-04 32 39 13 7 3 5 1 76 11 210
2014 SG-05 27 35 8 8 3 19 0 77 13 37
2014 SG-06 32 57 11 0 0 0 0 89 0 28
2011 SG 27 33 10 15 5 8 2 67 22 284
2011 SG-03 31 63 6 0 0 0 0 94 0 16
2011 SG-04 28 28 11 15 6 9 2 63 24 185
2011 SG-05 18 30 9 16 7 14 7 60 29 44
2011 SG-06 26 48 6 19 0 0 0 74 19 31
2008 SG 18 35 16 16 9 4 3 56 26 240
2008 SG-03 13 50 15 10 3 3 8 69 14 40
2008 SG-04 20 28 15 18 13 4 3 51 33 112
2008 SG-05 14 30 23 21 9 2 0 45 31 43
2008 SG-06 18 50 14 14 0 4 0 70 15 28

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 28 37 18 8 5 4 0 68 14 284
2017 SG-04 27 35 19 8 6 4 0 65 15 203
2017 SG-05 28 38 13 13 5 5 0 68 18 40
2017 SG-06 34 48 14 0 3 0 0 83 3 29
2014 SG 24 32 23 10 3 7 1 60 14 296
2014 SG-04 21 31 26 10 4 6 1 57 15 210
2014 SG-05 19 30 16 22 0 14 0 56 25 37
2014 SG-06 43 43 14 0 0 0 0 86 0 28
2011 SG 6 24 27 19 11 11 2 35 34 286
2011 SG-03 13 38 13 13 6 13 6 62 23 16
2011 SG-04 6 22 25 21 10 13 2 34 36 187
2011 SG-05 9 18 32 16 11 11 2 32 32 44
2011 SG-06 0 29 35 19 13 0 3 30 33 31

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 15 28 12 17 14 14 1 50 37 286
2017 SG-04 14 26 11 16 14 18 1 50 37 205
2017 SG-05 18 30 10 13 18 13 0 54 34 40
2017 SG-06 10 28 17 31 14 0 0 38 45 29
2014 SG 14 26 18 17 10 14 2 47 32 296
2014 SG-04 14 24 20 16 9 16 1 47 30 210
2014 SG-05 8 43 14 19 3 14 0 59 25 37
2014 SG-06 14 21 14 32 11 4 4 38 46 28
2011 SG 9 23 21 10 12 23 2 43 29 286
2011 SG-03 13 31 25 0 0 31 0 64 0 16
2011 SG-04 11 24 20 9 13 22 2 45 29 187
2011 SG-05 2 23 25 14 9 25 2 34 31 44
2011 SG-06 3 19 23 19 13 19 3 29 42 31

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 60 21 8 5 2 2 1 84 8 285
2017 SG-04 63 18 8 4 2 3 1 85 7 204
2017 SG-05 53 30 8 8 0 3 0 85 8 40
2017 SG-06 45 31 7 10 7 0 0 76 17 29
2014 SG 57 27 8 3 0 3 2 88 3 296
2014 SG-04 57 27 9 3 0 3 1 88 3 210
2014 SG-05 62 19 5 3 3 3 5 88 6 37
2014 SG-06 46 43 7 4 0 0 0 89 4 28

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 73 19 5 1 1 1 1 93 2 286
2017 SG-04 74 19 5 1 0 0 0 93 2 205
2017 SG-05 70 23 3 0 3 3 0 95 3 40
2017 SG-06 62 24 7 3 0 0 3 89 4 29
2014 SG 79 17 2 0 0 2 0 98 0 296
2014 SG-04 80 16 2 0 0 2 0 98 0 210
2014 SG-05 84 11 0 3 0 0 3 97 3 37
2014 SG-06 68 29 4 0 0 0 0 96 0 28
2011 SG 72 20 3 1 1 3 0 95 2 285
2011 SG-03 67 13 0 0 0 20 0 100 0 15
2011 SG-04 72 20 3 1 1 2 1 95 2 187
2011 SG-05 80 16 5 0 0 0 0 95 0 44
2011 SG-06 65 29 0 3 0 3 0 97 3 31
2008 SG 68 21 5 3 0 2 1 92 3 240
2008 SG-03 68 25 0 3 0 5 0 97 3 40
2008 SG-04 71 17 5 4 1 2 0 90 5 112
2008 SG-05 65 23 5 2 0 2 2 93 2 43
2008 SG-06 61 29 7 4 0 0 0 89 4 28

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 18 28 20 19 14 2 0 46 33 285
2017 SG-04 19 27 20 19 14 2 0 47 33 205
2017 SG-05 15 25 25 18 15 3 0 41 33 40
2017 SG-06 10 31 21 17 21 0 0 41 38 29
2014 SG 19 30 21 19 9 2 0 50 28 296
2014 SG-04 18 29 21 20 10 2 0 48 31 210
2014 SG-05 24 27 19 24 3 3 0 53 28 37
2014 SG-06 14 43 25 14 4 0 0 57 18 28
2011 SG 14 33 21 16 14 2 0 48 30 285
2011 SG-03 25 50 6 6 6 6 0 80 13 16
2011 SG-04 14 32 23 12 17 2 0 47 30 186
2011 SG-05 11 32 27 18 11 0 0 43 30 44
2011 SG-06 10 35 10 39 6 0 0 45 45 31
2008 SG 11 34 26 19 9 1 0 46 28 240
2008 SG-03 13 50 20 13 3 3 0 64 15 40
2008 SG-04 11 27 27 23 12 1 0 38 35 112
2008 SG-05 7 30 28 26 9 0 0 37 35 43
2008 SG-06 7 39 39 11 4 0 0 46 14 28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 11 16 17 28 26 1 0 28 55 285
2017 SG-04 10 17 17 27 28 1 0 27 56 204
2017 SG-05 13 13 23 30 23 0 0 25 53 40
2017 SG-06 14 21 10 34 21 0 0 34 55 29
2014 SG 9 20 17 26 28 1 0 29 54 296
2014 SG-04 10 13 18 27 31 1 0 23 58 210
2014 SG-05 11 30 8 32 19 0 0 41 51 37
2014 SG-06 4 39 25 21 11 0 0 43 32 28
2011 SG 7 21 13 23 33 1 2 29 57 285
2011 SG-03 31 38 13 6 6 6 0 73 13 16
2011 SG-04 6 15 12 27 37 1 2 22 66 187
2011 SG-05 2 34 11 16 32 5 0 38 50 44
2011 SG-06 7 23 23 20 23 0 3 31 45 30
2008 SG 9 34 13 23 20 1 0 43 44 240
2008 SG-03 13 45 15 20 5 3 0 59 26 40
2008 SG-04 5 23 13 30 27 1 0 29 58 112
2008 SG-05 14 44 12 16 14 0 0 58 30 43
2008 SG-06 7 39 11 21 21 0 0 46 43 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 10 29 26 17 13 5 0 41 32 285
2017 SG-04 9 26 27 16 15 7 0 38 34 205
2017 SG-05 13 30 20 20 13 3 3 45 34 40
2017 SG-06 10 38 28 21 3 0 0 48 24 29

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 36 38 14 4 2 5 1 79 7 286
2017 SG-04 34 38 15 4 2 6 1 77 7 205
2017 SG-05 45 33 10 5 3 5 0 82 8 40
2017 SG-06 31 45 17 3 3 0 0 76 7 29
2014 SG 46 34 12 1 0 5 1 86 2 296
2014 SG-04 44 35 12 1 0 6 1 85 2 210
2014 SG-05 46 38 14 0 0 3 0 86 0 37
2014 SG-06 54 32 14 0 0 0 0 86 0 28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 37 44 12 2 2 2 0 83 5 286
2017 SG-04 39 40 12 3 2 2 0 81 6 205
2017 SG-05 35 55 5 0 5 0 0 90 5 40
2017 SG-06 24 55 21 0 0 0 0 79 0 29
2014 SG 45 40 7 5 1 2 1 87 6 296
2014 SG-04 45 41 4 5 1 2 0 89 7 210
2014 SG-05 49 30 14 5 0 0 3 81 6 37
2014 SG-06 50 32 18 0 0 0 0 82 0 28
2011 SG 35 39 15 4 3 4 0 77 7 286
2011 SG-03 38 50 13 0 0 0 0 88 0 16
2011 SG-04 38 34 14 4 3 6 0 77 8 187
2011 SG-05 27 43 16 7 5 2 0 72 12 44
2011 SG-06 32 52 13 3 0 0 0 84 3 31

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 44 34 10 8 5 0 0 78 12 284
2017 SG-04 42 35 10 7 5 0 0 77 12 203
2017 SG-05 48 35 5 8 5 0 0 83 13 40
2017 SG-06 38 31 14 17 0 0 0 69 17 29
2014 SG 53 33 9 1 2 1 0 87 3 296
2014 SG-04 52 36 9 1 0 2 0 89 2 210
2014 SG-05 54 30 11 3 3 0 0 84 5 37
2014 SG-06 64 18 18 0 0 0 0 82 0 28
2011 SG 46 37 11 3 2 0 0 83 6 284
2011 SG-03 56 31 13 0 0 0 0 88 0 16
2011 SG-04 49 32 12 3 4 1 0 81 6 187
2011 SG-05 35 44 14 7 0 0 0 79 7 43
2011 SG-06 37 60 0 3 0 0 0 97 3 30
2008 SG 33 45 13 5 4 1 0 78 9 240
2008 SG-03 48 33 15 5 0 0 0 80 5 40
2008 SG-04 21 47 16 7 6 2 0 70 14 112
2008 SG-05 33 53 5 5 5 0 0 86 9 43
2008 SG-06 36 46 14 4 0 0 0 82 4 28

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 34 38 19 4 5 0 0 72 9 286
2017 SG-04 32 40 19 4 4 0 0 73 9 205
2017 SG-05 35 38 13 8 8 0 0 73 15 40
2017 SG-06 34 28 28 0 10 0 0 62 10 29
2014 SG 35 43 12 6 2 1 0 79 9 296
2014 SG-04 35 43 14 5 1 2 0 80 6 210
2014 SG-05 35 46 5 14 0 0 0 81 14 37
2014 SG-06 39 43 11 4 4 0 0 82 7 28
2011 SG 35 41 13 7 3 1 0 77 10 286
2011 SG-03 69 25 6 0 0 0 0 94 0 16
2011 SG-04 36 38 12 9 4 2 0 76 13 187
2011 SG-05 25 52 14 7 2 0 0 77 9 44
2011 SG-06 23 45 29 0 3 0 0 68 3 31

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 33 39 15 7 5 0 0 73 12 285
2017 SG-04 32 40 15 7 5 0 0 73 12 204
2017 SG-05 30 40 15 10 5 0 0 70 15 40
2017 SG-06 34 38 14 3 10 0 0 72 14 29
2014 SG 34 43 14 7 2 1 0 77 9 295
2014 SG-04 33 42 15 7 1 1 0 76 9 209
2014 SG-05 38 46 8 8 0 0 0 84 8 37
2014 SG-06 36 46 14 4 0 0 0 82 4 28
2011 SG 33 42 14 7 4 0 0 75 11 285
2011 SG-03 31 63 6 0 0 0 0 94 0 16
2011 SG-04 36 37 13 9 5 0 1 73 14 186
2011 SG-05 25 50 16 9 0 0 0 75 9 44
2011 SG-06 26 55 16 0 3 0 0 81 3 31
2008 SG 32 40 15 7 5 0 0 73 12 239
2008 SG-03 45 30 15 3 5 3 0 77 8 40
2008 SG-04 24 44 14 10 8 0 0 68 18 112
2008 SG-05 31 45 17 7 0 0 0 76 7 42
2008 SG-06 32 46 18 4 0 0 0 79 4 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 36 28 15 8 7 3 2 67 17 286
2017 SG-04 35 27 16 9 7 3 2 66 18 205
2017 SG-05 35 35 13 5 5 5 3 76 11 40
2017 SG-06 34 28 17 7 14 0 0 62 21 29
2014 SG 31 31 20 7 5 4 1 66 13 296
2014 SG-04 30 34 16 8 5 5 1 69 14 210
2014 SG-05 38 27 24 3 5 0 3 67 8 37
2014 SG-06 36 18 36 4 7 0 0 54 11 28
2011 SG 32 27 21 6 9 4 1 62 16 285
2011 SG-03 31 38 13 6 0 6 6 79 7 16
2011 SG-04 31 24 19 8 12 5 1 58 21 186
2011 SG-05 36 30 25 5 2 2 0 67 7 44
2011 SG-06 29 32 26 0 6 3 3 66 7 31
2008 SG 26 26 17 16 8 5 2 56 25 237
2008 SG-03 33 31 15 5 5 10 0 71 11 39
2008 SG-04 19 24 18 19 13 5 2 47 34 111
2008 SG-05 29 29 19 21 0 2 0 59 22 42
2008 SG-06 29 25 25 14 0 4 4 58 15 28
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 SG 8 74 18 286
2017 SG-04 7 74 19 205
2017 SG-05 8 83 10 40
2017 SG-06 17 62 21 29
2014 SG 7 69 24 297
2014 SG-04 6 75 19 211
2014 SG-05 5 65 30 37
2014 SG-06 18 46 36 28
2011 SG 6 72 22 286
2011 SG-03 0 88 13 16
2011 SG-04 7 66 26 187
2011 SG-05 2 84 14 44
2011 SG-06 6 77 16 31

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 SG 33 21 38 0 0 8 24
2017 SG-04 33 27 33 0 0 7 15
2014 SG 41 23 23 9 9999 5 22
2014 SG-04 23 23 31 15 9999 8 13
2011 SG 22 11 39 22 9999 6 18
2011 SG-04 7 7 50 29 9999 7 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SG 10 90 286
2017 SG-04 8 92 205
2017 SG-05 20 80 40
2014 SG 8 92 296
2014 SG-04 8 92 210

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 SG 36 28
2017 SG-04 44 16
2014 SG 46 24
2014 SG-04 47 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 SG 82 28
2017 SG-04 81 16
2014 SG 58 24
2014 SG-04 53 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 SG-04 0 16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 SG 0 28
2017 SG-04 0 16
2014 SG 0 24
2014 SG-04 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 SG 21 28
2014 SG 38 24
2014 SG-04 33 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 SG 43 28
2017 SG-04 38 16
2014 SG 54 24
2014 SG-04 60 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 SG 29 28
2014 SG 21 24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 SG 50 28
2017 SG-04 50 16
2014 SG 33 24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 SG 25 28
2014 SG 29 24
2014 SG-04 33 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 SG 39 28
2017 SG-04 50 16
2014 SG 42 24
2014 SG-04 40 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 SG 18 28
2014 SG 38 24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 SG 0 28
2017 SG-04 0 16
2014 SG 0 24
2014 SG-04 0 15

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 SG 36 28
2017 SG-04 38 16

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 SG 75 28
2017 SG-04 69 16
2014 SG 25 24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 SG 29 28
2017 SG-04 31 16
2014 SG 50 24
2014 SG-04 53 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 SG 18 28
2014 SG-04 0 15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 SG 25 28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 SG 18 28
2014 SG 0 24
2014 SG-04 0 15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 SG 18 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 SG 32 28
2017 SG-04 31 16
2014 SG 42 24
2014 SG-04 40 15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 SG 35 23
2017 SG-04 43 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 SG-04 0 14
2014 SG 0 24
2014 SG-04 0 15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 SG 30 23
2017 SG-04 36 14
2014 SG 21 24

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 SG 61 23
2017 SG-04 50 14
2014 SG 50 24
2014 SG-04 47 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 SG 0 23
2017 SG-04 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 SG 74 23
2017 SG-04 64 14
2014 SG 63 24
2014 SG-04 67 15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SG 93 7 29
2017 SG-04 94 6 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SG 13 14 12 4 3 47 8 59 15 286
2017 SG-04 13 12 13 1 1 52 7 60 7 205
2017 SG-05 10 8 8 13 8 38 18 39 44 40
2017 SG-06 14 31 7 10 3 31 3 68 21 29
2014 SG 19 16 11 4 3 39 8 66 13 297
2014 SG-04 18 17 9 3 1 42 9 72 9 211
2014 SG-05 22 8 14 8 8 35 5 50 27 37
2014 SG-06 21 14 21 11 4 25 4 50 20 28

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)