2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 45 4 10 3 0 0 83 13 2103
2017 First official language - French 41 44 6 6 2 0 0 86 9 1469
2014 First official language - English 34 45 5 11 4 0 0 79 15 2120
2014 First official language - French 39 43 7 8 2 0 0 83 10 1423
2011 First official language - English 38 45 5 9 3 0 0 83 12 2334
2011 First official language - French 46 40 5 6 2 0 0 86 8 1576
2008 First official language - English 39 45 4 9 3 0 0 84 12 2100
2008 First official language - French 47 39 6 7 1 0 0 86 8 1438

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 16 2 2 0 1 1 96 2 2099
2017 First official language - French 53 31 6 6 3 1 0 86 8 1465
2014 First official language - English 77 16 4 1 1 0 1 94 2 2120
2014 First official language - French 50 33 8 5 2 1 0 84 8 1422
2011 First official language - English 80 15 2 1 1 0 1 96 2 2330
2011 First official language - French 55 28 7 6 2 1 0 85 9 1576
2008 First official language - English 81 14 2 1 1 0 1 96 2 2101
2008 First official language - French 49 33 8 6 2 1 0 83 9 1435

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 17 2 2 1 0 1 95 3 2099
2017 First official language - French 39 29 10 15 6 0 0 68 21 1467
2014 First official language - English 70 20 4 3 2 0 1 91 5 2122
2014 First official language - French 35 32 12 15 6 0 0 67 21 1423
2011 First official language - English 74 17 3 3 1 0 1 93 4 2332
2011 First official language - French 38 25 10 19 9 0 0 63 27 1575
2008 First official language - English 75 17 3 3 2 0 1 93 4 2102
2008 First official language - French 34 26 12 19 8 0 0 60 28 1438

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 31 6 9 6 0 0 78 15 2101
2017 First official language - French 44 36 8 7 5 0 0 80 12 1469
2014 First official language - English 49 30 7 9 5 0 0 80 14 2117
2014 First official language - French 44 38 7 7 3 0 0 82 11 1421
2011 First official language - English 47 35 7 7 4 0 0 82 11 2320
2011 First official language - French 46 37 9 6 3 0 0 83 8 1569

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 38 11 12 6 0 0 70 19 2102
2017 First official language - French 35 40 12 8 5 0 1 75 13 1469
2014 First official language - English 32 39 11 12 6 0 1 71 18 2121
2014 First official language - French 35 40 13 8 4 0 1 75 12 1422
2011 First official language - English 31 41 12 9 5 0 1 74 14 2330
2011 First official language - French 32 41 14 8 3 0 1 75 11 1577
2008 First official language - English 30 42 12 10 4 0 1 73 15 2100
2008 First official language - French 31 44 13 8 2 0 1 77 10 1435

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 39 11 7 4 0 0 78 11 2100
2017 First official language - French 37 40 14 6 3 0 0 77 9 1468
2014 First official language - English 38 39 11 7 4 0 0 77 12 2120
2014 First official language - French 34 41 15 7 3 0 0 76 10 1423
2011 First official language - English 41 37 12 6 4 0 0 78 11 2331
2011 First official language - French 41 36 13 6 3 0 1 78 9 1569
2008 First official language - English 36 42 11 8 4 0 0 78 12 2099
2008 First official language - French 35 41 14 7 3 0 0 76 10 1437

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 38 8 6 3 0 0 84 9 2099
2017 First official language - French 44 38 9 6 3 0 0 82 9 1465
2014 First official language - English 44 38 8 6 4 0 0 82 10 2115
2014 First official language - French 40 39 11 6 3 0 0 79 10 1421
2011 First official language - English 46 37 7 6 3 0 0 84 9 2327
2011 First official language - French 42 39 10 5 3 0 0 82 8 1577
2008 First official language - English 44 41 6 5 4 0 0 85 9 2104
2008 First official language - French 40 42 9 6 2 0 0 82 8 1436

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 32 8 5 2 1 0 85 7 2094
2017 First official language - French 50 37 7 4 2 0 1 87 6 1463
2014 First official language - English 51 32 9 5 2 1 0 84 7 2119
2014 First official language - French 46 39 8 4 1 0 1 86 5 1420

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 30 8 7 5 0 0 79 12 2100
2017 First official language - French 45 33 11 5 5 1 1 79 10 1466
2014 First official language - English 45 32 10 8 5 0 0 77 13 2121
2014 First official language - French 40 35 12 8 4 0 1 77 12 1421
2011 First official language - English 48 33 8 6 4 0 0 81 10 2330
2011 First official language - French 40 38 12 6 2 1 1 80 8 1578

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 20 12 12 14 2 14 55 31 2100
2017 First official language - French 29 24 11 10 8 2 16 64 22 1466
2014 First official language - English 22 18 12 13 18 3 13 48 37 2120
2014 First official language - French 27 24 12 9 10 2 15 62 23 1422
2011 First official language - English 22 21 13 12 18 2 13 50 35 2330
2011 First official language - French 32 20 11 11 10 2 14 62 25 1579
2008 First official language - English 29 22 9 11 16 3 10 58 31 2100
2008 First official language - French 35 24 10 10 10 1 10 66 23 1439

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 43 11 8 5 0 0 75 14 2100
2017 First official language - French 32 43 13 8 4 0 0 75 12 1468
2014 First official language - English 28 44 11 9 7 0 0 72 16 2120
2014 First official language - French 28 45 15 9 3 0 0 73 12 1423
2011 First official language - English 30 41 13 9 6 0 0 72 15 2327
2011 First official language - French 34 39 16 7 4 0 0 73 11 1577
2008 First official language - English 30 43 11 10 6 0 0 73 16 2096
2008 First official language - French 33 42 13 7 4 0 0 76 11 1428

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 37 14 11 8 0 0 66 20 2098
2017 First official language - French 28 36 17 11 7 0 0 65 18 1467
2014 First official language - English 23 36 16 14 10 0 0 59 24 2117
2014 First official language - French 24 37 18 13 6 0 0 62 20 1422
2011 First official language - English 22 40 15 13 10 0 0 62 23 2332
2011 First official language - French 23 38 19 12 7 0 0 62 19 1575

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 40 12 10 4 0 0 74 14 2098
2017 First official language - French 31 42 14 9 4 0 0 73 13 1467

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 38 9 6 3 0 0 83 8 2097
2017 First official language - French 39 41 11 5 3 1 0 81 8 1462
2014 First official language - English 39 41 10 5 4 1 0 81 9 2121
2014 First official language - French 36 44 12 5 2 1 0 80 7 1423
2011 First official language - English 38 42 11 6 3 1 0 80 9 2333
2011 First official language - French 37 43 12 6 2 1 0 80 8 1574
2008 First official language - English 41 38 10 6 4 1 0 80 10 2101
2008 First official language - French 38 42 13 5 3 1 0 80 8 1437

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 36 13 11 8 0 0 69 19 2102
2017 First official language - French 30 37 16 9 7 0 0 68 17 1464

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 35 11 4 2 0 0 83 6 2095
2017 First official language - French 46 37 11 4 2 0 0 83 6 1463
2014 First official language - English 55 31 9 3 2 0 0 86 5 2119
2014 First official language - French 53 33 10 3 2 0 0 86 4 1420
2011 First official language - English 53 33 9 3 1 0 0 87 5 2331
2011 First official language - French 52 36 8 2 1 0 0 88 4 1581

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 38 12 11 6 0 0 71 17 2095
2017 First official language - French 30 37 16 10 6 0 1 67 17 1460
2014 First official language - English 24 42 12 13 9 0 0 66 22 2121
2014 First official language - French 23 41 15 12 7 0 0 65 19 1423
2011 First official language - English 30 40 13 11 6 0 0 70 17 2330
2011 First official language - French 30 38 16 9 6 0 0 69 15 1580

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 34 15 10 8 0 0 68 18 2098
2017 First official language - French 33 36 15 9 7 0 0 69 16 1458
2014 First official language - English 28 34 15 14 9 0 0 63 23 2120
2014 First official language - French 28 38 16 12 6 0 0 66 18 1422

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 37 13 9 5 0 1 72 14 2097
2017 First official language - French 34 38 15 8 5 0 0 72 12 1463
2014 First official language - English 29 38 15 11 6 1 0 68 17 2119
2014 First official language - French 29 41 16 9 4 1 1 71 13 1422
2011 First official language - English 36 40 13 7 3 1 1 77 10 2329
2011 First official language - French 34 42 14 6 3 1 1 77 8 1576

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 39 11 7 3 0 0 79 10 2098
2017 First official language - French 39 40 12 6 3 0 0 79 9 1463
2014 First official language - English 38 39 11 7 4 0 0 78 11 2122
2014 First official language - French 35 43 13 5 3 0 0 79 8 1422
2011 First official language - English 38 43 10 6 3 0 0 80 9 2329
2011 First official language - French 38 44 11 5 2 0 0 82 7 1580
2008 First official language - English 40 42 8 7 4 0 0 81 11 2103
2008 First official language - French 38 44 10 5 2 0 0 82 7 1435

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 34 18 7 3 0 1 71 11 2103
2017 First official language - French 41 36 13 7 2 0 1 78 10 1468
2014 First official language - English 34 36 19 7 3 0 0 70 10 2121
2014 First official language - French 40 38 13 5 2 0 0 79 8 1422
2011 First official language - English 35 37 18 6 4 0 0 72 10 2330
2011 First official language - French 37 38 15 6 3 0 1 76 10 1575
2008 First official language - English 27 38 21 9 5 0 0 65 13 2104
2008 First official language - French 29 39 18 9 5 0 0 68 14 1438

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 20 37 20 10 1 2 31 30 2090
2017 First official language - French 9 24 34 18 10 1 4 29 35 1463
2014 First official language - English 8 24 39 19 8 1 2 27 33 2116
2014 First official language - French 9 28 37 17 6 1 2 24 38 1423
2011 First official language - English 10 24 35 20 8 1 2 29 35 2328
2011 First official language - French 9 28 34 19 6 1 3 26 39 1576
2008 First official language - English 10 26 36 19 7 1 2 26 37 2101
2008 First official language - French 10 31 32 18 7 1 2 25 42 1433

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 14 24 28 20 2 4 51 23 2091
2017 First official language - French 7 15 26 24 18 5 6 47 24 1456
2014 First official language - English 6 16 26 31 17 2 3 51 22 2112
2014 First official language - French 7 17 29 25 14 4 4 43 26 1422
2011 First official language - English 8 15 28 28 17 2 3 47 24 2326
2011 First official language - French 7 16 27 27 13 4 5 44 25 1573
2008 First official language - English 9 19 27 27 14 2 3 43 30 2094
2008 First official language - French 8 22 30 23 11 4 3 36 32 1434

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 21 29 19 11 2 4 32 38 2091
2017 First official language - French 17 26 28 14 8 3 5 23 47 1460
2014 First official language - English 19 23 28 17 9 1 2 27 44 2112
2014 First official language - French 22 29 26 11 7 3 3 19 54 1420
2011 First official language - English 19 21 27 18 10 1 3 30 42 2329
2011 First official language - French 18 28 27 13 8 3 4 22 49 1573
2008 First official language - English 16 24 31 17 8 1 3 26 42 2097
2008 First official language - French 18 28 29 13 7 2 2 21 48 1432

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 13 29 28 17 1 2 47 23 2085
2017 First official language - French 7 17 32 26 14 2 3 41 25 1457
2014 First official language - English 8 16 34 28 12 1 2 41 24 2109
2014 First official language - French 7 20 37 22 10 2 2 33 28 1421
2011 First official language - English 7 14 33 29 14 1 2 44 22 2325
2011 First official language - French 9 19 34 24 9 1 3 35 30 1570
2008 First official language - English 8 16 35 27 11 1 2 39 25 2091
2008 First official language - French 9 25 31 23 8 1 2 32 36 1434

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 20 28 18 14 1 4 34 36 2091
2017 First official language - French 13 22 26 19 14 1 5 36 37 1461
2014 First official language - English 15 23 30 17 10 1 3 29 39 2112
2014 First official language - French 15 24 30 16 9 1 4 27 41 1420
2011 First official language - English 14 23 32 18 10 1 3 29 38 2326
2011 First official language - French 14 25 28 19 9 1 5 29 41 1576
2008 First official language - English 14 23 30 19 10 1 3 31 38 2093
2008 First official language - French 14 25 29 17 11 1 3 29 40 1430

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 13 23 25 21 3 5 50 25 2092
2017 First official language - French 12 19 25 21 14 3 5 38 34 1462
2014 First official language - English 5 11 23 32 22 2 6 58 17 2110
2014 First official language - French 7 14 26 28 17 3 5 49 23 1420
2011 First official language - English 5 11 26 28 21 2 6 54 18 2318
2011 First official language - French 7 17 26 24 16 3 7 44 26 1572
2008 First official language - English 10 17 25 25 17 2 5 45 29 2096
2008 First official language - French 12 21 24 23 12 3 4 38 36 1434

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 18 33 18 12 2 3 32 33 2093
2017 First official language - French 11 21 32 17 11 4 4 30 35 1460
2014 First official language - English 17 22 29 17 10 2 3 28 41 2114
2014 First official language - French 13 23 34 14 8 4 3 24 39 1421
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 15 4 1 1 0 2 94 2 2102
2017 First official language - French 50 26 8 10 5 0 1 76 15 1467
2014 First official language - English 76 15 4 2 1 1 2 93 3 2118
2014 First official language - French 48 28 10 8 5 0 1 77 13 1423
2011 First official language - English 75 16 4 1 1 0 2 93 2 2329
2011 First official language - French 44 25 9 13 8 0 1 70 21 1576
2008 First official language - English 71 16 5 2 1 0 5 91 4 2099
2008 First official language - French 40 25 10 13 11 0 2 66 24 1438

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 29 12 9 6 5 5 69 17 2103
2017 First official language - French 25 35 15 8 7 5 6 67 16 1466
2014 First official language - English 33 29 15 8 6 5 4 69 15 2116
2014 First official language - French 26 35 17 8 5 6 4 67 14 1422

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 26 8 9 6 1 0 76 16 2099
2017 First official language - French 45 34 8 7 5 1 0 80 12 1465
2014 First official language - English 45 28 8 11 7 1 0 74 18 2121
2014 First official language - French 45 35 9 7 3 1 0 80 10 1422

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 34 11 10 5 2 1 74 15 2104
2017 First official language - French 35 41 12 6 4 1 1 77 10 1466
2014 First official language - English 34 37 11 10 5 2 1 73 16 2118
2014 First official language - French 31 42 13 8 3 1 1 76 11 1422
2011 First official language - English 34 35 10 12 5 2 1 72 18 2331
2011 First official language - French 33 39 14 8 4 2 1 73 13 1582
2008 First official language - English 32 37 10 11 6 3 1 72 18 2101
2008 First official language - French 28 43 14 9 4 2 1 73 13 1434

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 26 13 9 8 10 1 66 19 2103
2017 First official language - French 29 32 13 8 8 9 1 67 18 1466
2014 First official language - English 30 26 12 12 9 9 1 64 23 2117
2014 First official language - French 29 31 16 8 7 7 1 66 17 1421
2011 First official language - English 34 25 14 11 8 8 1 64 21 2329
2011 First official language - French 32 28 15 10 8 7 1 65 19 1577
2008 First official language - English 32 27 13 11 9 8 1 64 22 2101
2008 First official language - French 28 33 13 9 7 7 1 67 18 1436

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 21 18 14 10 20 3 47 30 2097
2017 First official language - French 13 23 20 13 10 17 4 46 29 1464
2014 First official language - English 13 21 19 16 12 17 2 42 35 2119
2014 First official language - French 12 25 22 16 9 13 3 44 29 1419

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 32 8 6 2 1 0 84 9 2099
2017 First official language - French 45 38 8 5 3 0 0 83 9 1463
2014 First official language - English 47 36 8 7 3 0 0 83 9 2118
2014 First official language - French 41 44 8 4 2 0 0 86 5 1421
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 34 10 7 5 0 0 78 11 2103
2017 First official language - French 38 37 14 7 4 0 1 76 10 1466
2014 First official language - English 40 37 10 7 5 1 0 77 13 2122
2014 First official language - French 37 39 13 7 3 1 1 77 10 1423
2011 First official language - English 38 37 10 9 5 0 0 75 14 2328
2011 First official language - French 35 37 15 8 5 0 0 72 13 1579
2008 First official language - English 32 36 13 11 8 1 1 68 19 2103
2008 First official language - French 30 36 15 11 7 1 1 67 18 1435

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 24 10 5 4 1 1 81 9 2101
2017 First official language - French 44 35 10 5 3 2 1 81 9 1465
2014 First official language - English 50 29 10 5 5 2 1 80 10 2121
2014 First official language - French 43 33 13 6 3 2 1 78 9 1422
2011 First official language - English 47 29 10 7 5 2 0 78 11 2330
2011 First official language - French 40 35 12 7 3 2 0 77 11 1577
2008 First official language - English 41 32 10 8 7 3 1 75 15 2101
2008 First official language - French 35 34 16 7 5 3 0 71 12 1436

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 28 9 7 5 1 0 80 12 2100
2017 First official language - French 44 36 10 7 3 0 0 80 10 1461
2014 First official language - English 47 31 8 7 6 1 0 78 13 2119
2014 First official language - French 41 38 10 7 3 0 0 80 10 1422
2011 First official language - English 43 33 10 9 6 0 0 76 14 2328
2011 First official language - French 38 38 12 8 4 1 0 76 12 1577
2008 First official language - English 37 35 10 10 7 1 0 72 18 2100
2008 First official language - French 34 36 13 10 6 1 0 70 16 1436

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 85 10 3 1 0 0 2 96 1 2098
2017 First official language - French 68 21 4 4 2 0 0 90 6 1465
2014 First official language - English 84 9 3 1 1 0 2 96 1 2120
2014 First official language - French 69 21 4 3 2 0 1 91 5 1423
2011 First official language - English 82 10 4 1 1 0 2 95 1 2329
2011 First official language - French 66 19 4 5 4 0 1 86 9 1575
2008 First official language - English 83 8 2 1 1 0 4 96 1 2098
2008 First official language - French 69 15 4 5 5 0 1 85 11 1439

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 22 6 5 4 4 4 83 10 2096
2017 First official language - French 46 27 8 5 4 3 6 80 11 1461
2014 First official language - English 56 21 8 4 5 3 3 82 10 2121
2014 First official language - French 46 29 7 6 5 3 5 82 11 1423
2011 First official language - English 51 25 8 6 4 2 3 81 11 2327
2011 First official language - French 45 27 10 7 6 2 3 77 13 1576

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 24 6 5 4 1 1 84 10 2095
2017 First official language - French 55 29 7 4 4 1 0 85 8 1463

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 21 7 4 4 2 0 85 8 2099
2017 First official language - French 55 28 8 4 4 1 0 83 8 1465

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 24 9 5 5 0 0 81 10 2099
2017 First official language - French 50 30 9 5 5 0 0 81 10 1461
2014 First official language - English 53 28 8 5 5 0 0 82 10 2121
2014 First official language - French 48 32 10 6 3 0 0 80 10 1422
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 37 12 10 5 3 6 70 17 482
2017 First official language - French 29 34 16 7 3 4 8 71 11 391
2014 First official language - English 31 34 14 7 5 4 6 72 13 472
2014 First official language - French 29 36 13 8 5 3 6 71 14 373

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 29 15 7 7 8 0 68 16 2101
2017 First official language - French 25 36 17 8 6 8 0 66 15 1465
2014 First official language - English 29 32 14 8 6 10 0 68 16 2119
2014 First official language - French 22 39 18 7 5 9 0 67 13 1422
2011 First official language - English 24 29 20 9 8 9 1 60 18 2333
2011 First official language - French 20 33 20 9 6 11 1 60 17 1580

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 31 17 11 9 3 0 62 21 2099
2017 First official language - French 24 34 22 9 8 3 0 60 17 1465
2014 First official language - English 26 34 16 13 9 3 0 62 22 2119
2014 First official language - French 22 36 22 12 5 3 0 60 18 1422
2011 First official language - English 20 33 19 13 12 3 0 54 26 2324
2011 First official language - French 17 33 24 13 9 4 0 52 23 1571
2008 First official language - English 20 35 16 15 12 2 0 56 28 2097
2008 First official language - French 18 34 23 13 8 3 0 54 22 1437

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 30 18 15 11 5 0 53 27 2097
2017 First official language - French 17 31 23 13 7 8 0 53 22 1463
2014 First official language - English 17 32 18 16 10 6 0 53 28 2118
2014 First official language - French 15 33 25 15 6 5 0 51 22 1421
2011 First official language - English 12 32 19 20 10 6 0 47 33 2331
2011 First official language - French 12 31 27 15 7 8 0 47 24 1579
2008 First official language - English 10 31 18 21 13 7 0 44 37 2099
2008 First official language - French 8 33 28 16 7 7 0 45 25 1436

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 28 16 13 14 5 0 55 29 2099
2017 First official language - French 20 30 19 12 10 8 0 55 24 1464
2014 First official language - English 21 30 16 14 13 6 0 55 29 2120
2014 First official language - French 19 31 23 13 8 7 0 54 22 1422
2011 First official language - English 14 27 18 17 15 8 0 45 36 2328
2011 First official language - French 14 27 23 15 11 10 0 46 29 1577
2008 First official language - English 14 27 17 16 17 9 0 45 36 2099
2008 First official language - French 10 30 25 15 11 9 0 44 29 1437

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 31 17 17 12 4 0 53 29 2095
2017 First official language - French 19 36 19 13 9 3 0 58 23 1464
2014 First official language - English 16 36 17 16 12 3 0 53 29 2120
2014 First official language - French 16 40 21 14 6 3 0 58 21 1420
2011 First official language - English 13 33 17 21 14 2 0 47 35 2331
2011 First official language - French 13 35 23 15 9 3 0 51 26 1576
2008 First official language - English 14 33 15 21 13 3 0 49 36 2098
2008 First official language - French 13 38 21 18 8 2 0 52 26 1438
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 43 14 9 4 1 0 73 13 2103
2017 First official language - French 27 44 18 7 3 1 0 73 9 1463
2014 First official language - English 26 42 17 10 4 2 0 69 14 2121
2014 First official language - French 23 46 19 7 2 2 0 71 9 1423
2011 First official language - English 23 40 18 12 5 2 0 64 17 2329
2011 First official language - French 24 43 17 10 4 2 0 68 14 1574

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 38 11 4 2 2 0 84 6 2098
2017 First official language - French 31 47 13 4 1 4 0 82 5 1463
2014 First official language - English 44 37 10 4 2 3 0 84 6 2118
2014 First official language - French 28 48 14 3 1 5 0 80 4 1423
2011 First official language - English 39 37 13 4 2 4 1 81 6 2330
2011 First official language - French 29 41 16 5 2 6 1 76 7 1575

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 34 12 9 5 5 1 73 15 2099
2017 First official language - French 28 38 14 10 5 3 1 69 16 1464
2014 First official language - English 36 36 12 7 4 4 1 76 12 2118
2014 First official language - French 30 41 13 8 4 3 1 74 13 1422
2011 First official language - English 32 31 15 10 5 5 2 68 16 2329
2011 First official language - French 28 34 15 12 6 5 1 65 19 1575
2008 First official language - English 28 30 14 12 8 5 2 63 22 2100
2008 First official language - French 24 35 15 13 6 5 1 64 20 1436

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 32 20 12 7 6 1 59 20 2098
2017 First official language - French 19 30 22 12 7 8 2 55 21 1465
2014 First official language - English 24 33 22 10 6 5 1 60 17 2119
2014 First official language - French 21 33 23 11 4 7 2 58 16 1423
2011 First official language - English 12 31 23 14 11 7 2 47 27 2326
2011 First official language - French 12 26 27 14 8 10 3 43 26 1574

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 21 16 13 15 13 4 46 34 2099
2017 First official language - French 14 21 22 12 13 13 5 42 31 1465
2014 First official language - English 16 20 18 14 15 13 3 43 36 2119
2014 First official language - French 12 22 20 16 15 11 4 40 36 1423
2011 First official language - English 13 19 19 14 15 16 4 40 37 2332
2011 First official language - French 11 20 20 15 14 16 5 39 36 1578

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 19 6 2 1 2 3 90 3 2099
2017 First official language - French 39 31 12 10 5 2 2 73 15 1464
2014 First official language - English 65 22 7 2 1 1 3 90 2 2120
2014 First official language - French 38 35 11 9 4 1 1 75 14 1421

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 15 5 1 0 3 2 94 1 2101
2017 First official language - French 54 33 6 3 2 1 2 89 5 1466
2014 First official language - English 74 16 4 1 0 2 2 94 1 2119
2014 First official language - French 54 35 6 3 0 1 1 90 3 1422
2011 First official language - English 73 15 5 1 0 2 3 93 1 2331
2011 First official language - French 52 30 9 4 2 2 2 85 5 1574
2008 First official language - English 72 15 6 1 0 3 3 92 1 2104
2008 First official language - French 50 32 9 4 2 2 2 84 7 1437

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 33 14 13 10 3 1 63 23 2100
2017 First official language - French 30 37 18 8 5 3 0 68 13 1461
2014 First official language - English 23 32 16 15 11 3 1 56 27 2119
2014 First official language - French 26 39 18 10 5 3 0 67 15 1421
2011 First official language - English 23 34 15 14 12 1 0 59 26 2332
2011 First official language - French 27 36 18 11 6 2 0 64 18 1577
2008 First official language - English 19 38 17 14 11 2 0 58 25 2097
2008 First official language - French 23 38 20 12 6 2 0 62 18 1438

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 25 13 16 19 2 2 50 37 2099
2017 First official language - French 20 29 18 15 14 3 3 51 30 1464
2014 First official language - English 17 23 14 18 25 2 2 41 44 2119
2014 First official language - French 16 24 20 17 17 3 3 43 35 1423
2011 First official language - English 14 25 14 17 27 1 2 40 45 2329
2011 First official language - French 15 25 20 17 19 2 2 41 37 1573
2008 First official language - English 14 29 14 19 22 2 2 44 42 2098
2008 First official language - French 18 29 19 18 14 2 1 48 33 1439

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 36 19 10 7 4 0 61 19 2096
2017 First official language - French 20 36 22 10 6 5 1 60 17 1465

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 32 13 4 3 5 0 79 7 2100
2017 First official language - French 37 40 15 2 3 3 1 79 5 1465
2014 First official language - English 46 31 13 3 2 6 0 81 6 2117
2014 First official language - French 41 39 12 2 1 4 1 84 3 1423

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 39 11 5 3 3 0 80 8 2100
2017 First official language - French 39 42 12 3 3 2 0 82 6 1464
2014 First official language - English 43 36 11 5 3 3 0 81 8 2120
2014 First official language - French 39 42 12 3 2 3 0 83 5 1422
2011 First official language - English 34 36 15 6 5 4 0 73 11 2332
2011 First official language - French 31 39 17 5 3 4 0 73 9 1576

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 33 9 5 4 1 0 82 9 2100
2017 First official language - French 46 40 7 4 3 0 0 86 7 1462
2014 First official language - English 50 32 10 4 3 1 0 83 7 2119
2014 First official language - French 45 40 9 4 1 1 0 85 5 1421
2011 First official language - English 42 35 13 6 4 1 0 77 10 2326
2011 First official language - French 36 43 12 5 3 1 0 80 8 1569
2008 First official language - English 37 39 12 7 6 1 0 76 13 2097
2008 First official language - French 31 45 14 6 3 1 0 76 10 1435

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 31 16 7 6 1 0 71 13 2096
2017 First official language - French 38 34 16 7 5 1 0 73 11 1459
2014 First official language - English 34 36 15 9 6 1 0 71 15 2121
2014 First official language - French 32 39 17 7 4 1 0 72 11 1423
2011 First official language - English 31 34 19 9 6 1 0 66 15 2329
2011 First official language - French 29 37 21 7 4 2 0 67 12 1574

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 34 14 8 5 0 0 72 13 2098
2017 First official language - French 37 37 15 7 4 0 0 74 11 1464
2014 First official language - English 34 36 15 9 6 0 0 71 15 2119
2014 First official language - French 31 41 17 8 3 1 0 73 11 1423
2011 First official language - English 30 38 16 10 5 0 0 69 16 2325
2011 First official language - French 27 41 19 8 4 1 0 68 12 1575
2008 First official language - English 31 38 14 11 6 0 0 69 17 2100
2008 First official language - French 27 42 17 8 5 1 0 70 13 1438

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 24 19 11 8 3 1 60 20 2100
2017 First official language - French 32 27 18 10 7 4 1 62 19 1464
2014 First official language - English 31 25 18 12 9 4 1 60 22 2120
2014 First official language - French 29 28 21 10 7 4 1 60 18 1422
2011 First official language - English 30 26 18 11 9 5 1 59 21 2329
2011 First official language - French 28 27 20 12 8 5 1 58 21 1571
2008 First official language - English 27 28 16 13 10 5 1 58 24 2097
2008 First official language - French 25 30 19 12 8 5 0 58 21 1438
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 28 37 35 2102
2017 First official language - French 29 39 33 1467
2014 First official language - English 27 38 35 2122
2014 First official language - French 27 41 32 1422
2011 First official language - English 27 40 33 2334
2011 First official language - French 30 40 30 1578

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 14 21 39 7 11 8 572
2017 First official language - French 17 26 40 4 5 7 419
2014 First official language - English 18 25 37 11 9999 10 586
2014 First official language - French 21 24 39 6 9999 11 387
2011 First official language - English 20 20 42 9 9999 9 636
2011 First official language - French 18 28 39 7 9999 8 468
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 16 84 2100
2017 First official language - French 17 83 1466
2014 First official language - English 14 86 2118
2014 First official language - French 15 85 1416

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 343
2017 First official language - French 40 245
2014 First official language - English 44 302
2014 First official language - French 40 214

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 74 343
2017 First official language - French 70 245
2014 First official language - English 65 302
2014 First official language - French 71 214

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 343
2017 First official language - French 6 245
2014 First official language - English 7 302
2014 First official language - French 9 214

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 343
2014 First official language - English 0 302

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 343
2017 First official language - French 4 245
2014 First official language - English 2 302
2014 First official language - French 5 214

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 343
2017 First official language - French 6 245
2014 First official language - English 7 302
2014 First official language - French 3 214

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 343
2017 First official language - French 3 245
2014 First official language - English 3 302
2014 First official language - French 2 214

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 343
2017 First official language - French 39 245
2014 First official language - English 41 302
2014 First official language - French 31 214

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 343
2017 First official language - French 41 245
2014 First official language - English 43 302
2014 First official language - French 40 214

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 343
2017 First official language - French 45 245
2014 First official language - English 48 302
2014 First official language - French 38 214

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 343
2017 First official language - French 45 245
2014 First official language - English 42 302
2014 First official language - French 39 214

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 343
2017 First official language - French 24 245
2014 First official language - English 32 302
2014 First official language - French 21 214

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 343
2017 First official language - French 55 245
2014 First official language - English 55 302
2014 First official language - French 57 214

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 343
2017 First official language - French 29 245
2014 First official language - English 32 302
2014 First official language - French 38 214

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 343
2017 First official language - French 6 245
2014 First official language - English 6 302
2014 First official language - French 5 214

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 343
2017 First official language - French 14 245
2014 First official language - English 11 302
2014 First official language - French 11 214

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 343
2017 First official language - French 46 245
2014 First official language - English 48 302
2014 First official language - French 40 214

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 343
2017 First official language - French 25 245
2014 First official language - English 30 302
2014 First official language - French 22 214

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 343
2017 First official language - French 12 245
2014 First official language - English 16 302
2014 First official language - French 15 214

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 343
2017 First official language - French 52 244
2014 First official language - English 51 303
2014 First official language - French 53 214

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 343
2017 First official language - French 26 244
2014 First official language - English 28 303
2014 First official language - French 27 214

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 343
2017 First official language - French 12 244
2014 First official language - English 11 303
2014 First official language - French 10 214

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 343
2017 First official language - French 18 244
2014 First official language - English 22 303
2014 First official language - French 15 214

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 343
2017 First official language - French 13 244
2014 First official language - English 11 303
2014 First official language - French 12 214

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 343
2017 First official language - French 6 244
2014 First official language - English 3 303
2014 First official language - French 6 214

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 343
2017 First official language - French 12 244
2014 First official language - English 13 303
2014 First official language - French 13 214

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 343
2017 First official language - French 10 244
2014 First official language - English 9 303
2014 First official language - French 13 214

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 343
2017 First official language - French 26 244
2014 First official language - English 32 303
2014 First official language - French 20 214

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 329
2017 First official language - French 13 230
2014 First official language - English 10 292
2014 First official language - French 17 201

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 329
2017 First official language - French 16 230
2014 First official language - English 15 292
2014 First official language - French 14 201

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 329
2017 First official language - French 14 230
2014 First official language - English 9 292
2014 First official language - French 13 201

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 329
2017 First official language - French 8 230
2014 First official language - English 7 292
2014 First official language - French 12 201

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 329
2017 First official language - French 13 230
2014 First official language - English 8 292
2014 First official language - French 8 201

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 329
2017 First official language - French 13 230
2014 First official language - English 7 292
2014 First official language - French 8 201

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 329
2017 First official language - French 16 230
2014 First official language - English 10 292
2014 First official language - French 13 201

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 329
2017 First official language - French 12 230
2014 First official language - English 11 292
2014 First official language - French 9 201

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 329
2017 First official language - French 13 230
2014 First official language - English 12 292
2014 First official language - French 14 201

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 329
2017 First official language - French 24 230
2014 First official language - English 27 292
2014 First official language - French 20 201

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 329
2017 First official language - French 14 230
2014 First official language - English 10 292
2014 First official language - French 8 201

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 329
2017 First official language - French 45 230
2014 First official language - English 50 292
2014 First official language - French 41 201

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 329
2014 First official language - English 3 292

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 58 329
2017 First official language - French 49 230
2014 First official language - English 61 292
2014 First official language - French 44 201

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 329
2017 First official language - French 12 230
2014 First official language - English 12 292
2014 First official language - French 12 201

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 88 12 343
2017 First official language - French 90 10 245

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 14 18 6 6 31 9 50 20 2103
2017 First official language - French 13 18 16 5 6 32 10 54 19 1468
2014 First official language - English 17 14 18 5 5 33 9 53 17 2120
2014 First official language - French 14 19 19 5 4 31 8 55 14 1423

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 26 18 7 4 14 2 65 13 2102
2017 First official language - French 24 34 17 5 5 14 2 69 12 1466
2014 First official language - English 29 26 18 5 4 16 1 67 11 2120
2014 First official language - French 25 36 18 5 2 13 1 71 8 1422
2011 First official language - English 29 31 19 5 4 11 1 68 10 2330
2011 First official language - French 26 35 18 6 3 11 0 69 10 1574
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 45 9 6 2 3 7 82 9 2102
2017 First official language - French 23 47 14 7 2 2 6 75 10 1467
2014 First official language - English 27 52 10 4 1 1 5 83 6 2120
2014 First official language - French 23 50 15 6 1 2 4 77 7 1423
2011 First official language - English 26 52 9 5 2 1 5 83 8 2327
2011 First official language - French 22 52 13 6 1 1 4 78 8 1573
2008 First official language - English 28 49 9 5 3 2 5 82 8 2101
2008 First official language - French 24 47 13 7 2 1 6 76 10 1440

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 18 22 7 6 27 10 45 21 2100
2017 First official language - French 10 20 19 6 3 29 13 52 15 1466
2014 First official language - English 9 19 23 6 5 27 10 45 18 2120
2014 First official language - French 8 20 23 5 4 29 12 45 16 1422
2011 First official language - English 8 21 26 8 5 26 7 43 19 2330
2011 First official language - French 7 20 23 7 5 26 10 44 19 1569

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 25 12 3 2 10 6 80 6 2101
2017 First official language - French 38 34 10 2 1 8 6 84 4 1467
2014 First official language - English 39 29 11 4 2 10 5 80 7 2122
2014 First official language - French 36 38 11 3 1 7 4 84 4 1423
2011 First official language - English 37 29 12 4 2 11 5 78 7 2329
2011 First official language - French 39 35 11 3 2 7 5 83 5 1575
2008 First official language - English 35 33 11 4 3 10 5 80 7 2101
2008 First official language - French 32 39 12 3 1 8 5 81 4 1439

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 26 13 6 5 13 6 70 14 2101
2017 First official language - French 30 34 11 4 4 11 7 78 9 1466
2014 First official language - English 30 28 14 6 3 15 5 72 11 2118
2014 First official language - French 29 36 14 4 1 10 5 77 6 1421
2011 First official language - English 28 29 16 6 3 14 5 70 11 2319
2011 First official language - French 32 35 13 4 2 10 4 78 7 1569
2008 First official language - English 31 29 13 8 5 10 5 70 15 2099
2008 First official language - French 30 38 14 6 2 6 5 75 9 1439
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 8 92 2100
2017 First official language - French 7 93 1467
2014 First official language - English 6 94 2118
2014 First official language - French 6 94 1419

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 167
2017 First official language - French 30 106
2014 First official language - English 35 132
2014 First official language - French 32 80

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 80 167
2017 First official language - French 87 106
2014 First official language - English 87 132
2014 First official language - French 89 80

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 6 106
2014 First official language - French 9 80

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 167
2014 First official language - English 0 132
2014 First official language - French 0 80

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 167
2017 First official language - French 6 106
2014 First official language - English 4 132
2014 First official language - French 8 80

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 167
2017 First official language - French 7 106
2014 First official language - English 8 132

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 167
2017 First official language - French 7 106
2014 First official language - English 7 132

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 165
2017 First official language - French 20 105
2014 First official language - English 16 132

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 165
2017 First official language - French 15 105
2014 First official language - English 20 132
2014 First official language - French 11 80

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 165
2017 First official language - French 9 105
2014 First official language - English 11 132

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 165
2017 First official language - French 10 105

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 165
2017 First official language - French 35 105
2014 First official language - English 40 132
2014 First official language - French 30 80

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 165
2017 First official language - French 21 105
2014 First official language - English 26 132
2014 First official language - French 15 80

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 165

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 165
2014 First official language - English 9 132

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 165
2017 First official language - French 19 105
2014 First official language - English 16 132
2014 First official language - French 15 80

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 165
2017 First official language - French 12 105
2014 First official language - English 14 132
2014 First official language - French 12 80

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 165
2017 First official language - French 5 105
2014 First official language - English 0 132

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 165
2017 First official language - French 22 105
2014 First official language - English 20 132
2014 First official language - French 44 80

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 167
2017 First official language - French 33 105
2014 First official language - English 23 131
2014 First official language - French 30 80

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 167
2017 First official language - French 16 105
2014 First official language - English 10 131
2014 First official language - French 16 80

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 167
2017 First official language - French 15 105
2014 First official language - English 8 131

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 167
2017 First official language - French 23 105
2014 First official language - English 19 131
2014 First official language - French 18 80

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 10 105
2014 First official language - English 6 131
2014 First official language - French 8 80

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 8 105
2014 First official language - English 4 131
2014 First official language - French 9 80

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 167
2017 First official language - French 6 105
2014 First official language - English 5 131
2014 First official language - French 10 80

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 167
2017 First official language - French 11 105
2014 First official language - English 8 131
2014 First official language - French 15 80

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 167
2017 First official language - French 40 105
2014 First official language - English 55 131
2014 First official language - French 44 80

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 164
2017 First official language - French 9 95
2014 First official language - English 4 126
2014 First official language - French 11 73

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 164
2017 First official language - French 6 95
2014 First official language - English 11 126
2014 First official language - French 15 73

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 164

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 164

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 164
2017 First official language - French 11 95
2014 First official language - French 7 73

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 164
2017 First official language - French 13 95
2014 First official language - English 6 126
2014 First official language - French 8 73

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 164
2017 First official language - French 14 95
2014 First official language - English 9 126
2014 First official language - French 11 73

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 164
2017 First official language - French 11 95
2014 First official language - English 10 126
2014 First official language - French 13 73

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 164
2017 First official language - French 26 95
2014 First official language - English 31 126
2014 First official language - French 23 73

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 164
2017 First official language - French 15 95
2014 First official language - English 10 126
2014 First official language - French 13 73

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 164
2017 First official language - French 55 95
2014 First official language - English 51 126
2014 First official language - French 46 73

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 63 164
2017 First official language - French 51 95
2014 First official language - English 74 126
2014 First official language - French 56 73

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 164
2017 First official language - French 12 95
2014 First official language - English 13 126
2014 First official language - French 14 73

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 91 9 167
2017 First official language - French 94 6 106

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 12 19 3 3 38 9 54 11 2098
2017 First official language - French 15 19 15 2 3 37 9 63 9 1468
2014 First official language - English 17 12 19 2 3 39 8 55 9 2118
2014 First official language - French 14 18 17 2 1 38 9 61 6 1423

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 25 18 3 3 17 2 70 7 2093
2017 First official language - French 27 34 15 2 3 16 2 76 6 1467
2014 First official language - English 31 24 19 3 2 20 1 70 6 2118
2014 First official language - French 26 36 15 2 1 18 2 77 4 1422
2011 First official language - English 33 29 17 4 3 15 0 73 7 2327
2011 First official language - French 29 36 17 3 2 13 0 75 5 1577
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 25 21 13 14 0 1 51 28 2094
2017 First official language - French 22 20 20 16 19 0 3 43 36 1465

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 30 25 16 10 0 1 48 26 2101
2017 First official language - French 20 25 30 14 10 0 2 45 25 1464

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 21 11 8 0 2 59 20 2093
2017 First official language - French 22 29 26 13 8 0 3 52 21 1461

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 24 21 15 12 1 2 51 28 2101
2017 First official language - French 20 25 24 15 12 0 3 47 28 1465

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 23 15 6 4 1 7 73 11 2101
2017 First official language - French 41 25 13 6 3 1 12 75 11 1467

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 31 19 11 7 0 1 62 19 2095
2017 First official language - French 33 27 21 11 6 0 2 61 18 1461

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 32 21 11 6 1 2 61 17 2095
2017 First official language - French 31 30 21 10 4 1 3 63 15 1462

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 33 21 14 7 0 2 57 21 2094
2017 First official language - French 25 30 23 12 7 1 3 57 19 1461

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 31 19 11 7 0 2 62 18 2097
2017 First official language - French 30 30 20 10 7 0 3 62 17 1463

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 34 18 9 5 1 2 67 14 2090
2017 First official language - French 32 31 20 9 5 0 3 65 15 1459

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 22 11 5 3 0 2 81 8 2098
2017 First official language - French 58 19 11 6 2 0 3 80 8 1465

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 11 5 3 3 1 3 88 6 2100
2017 First official language - French 69 12 6 5 4 1 5 85 9 1467

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 26 8 3 2 0 2 87 4 2099
2017 First official language - French 56 23 10 5 3 0 4 82 7 1463

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 20 9 6 4 1 2 79 11 2099
2017 First official language - French 60 16 8 7 4 0 4 80 12 1461

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 14 4 2 1 0 25 91 3 2095
2017 First official language - French 53 12 6 3 1 1 25 87 5 1462

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 64 22 7 1 1 1 6 91 2 2091
2017 First official language - French 68 14 7 2 1 0 8 90 3 1457

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 67 17 6 4 2 1 3 87 6 2101
2017 First official language - French 72 13 5 2 2 0 6 91 4 1464

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 30 12 4 2 0 2 82 5 2096
2017 First official language - French 52 23 14 4 2 0 4 79 7 1461

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 34 34 14 5 0 0 47 19 2102
2017 First official language - French 12 31 36 15 6 0 0 43 21 1462

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 19 39 25 10 0 1 35 26 2097
2017 First official language - French 7 19 34 24 15 0 1 40 26 1465

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 40 14 7 5 4 0 73 12 2099
2017 First official language - French 28 41 17 5 3 5 0 73 9 1462

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 37 16 12 8 3 0 63 20 2095
2017 First official language - French 20 43 19 9 8 2 0 64 17 1463
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 17 83 2100
2017 First official language - French 15 85 1465
2014 First official language - English 14 86 2117
2014 First official language - French 11 89 1419

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 79 21 362
2017 First official language - French 79 21 215
2014 First official language - English 81 19 292
2014 First official language - French 82 18 161

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 31 6 5 3 0 0 86 8 287
2017 First official language - French 52 37 5 5 1 0 0 90 5 170
2014 First official language - English 56 28 7 6 2 0 0 85 9 237
2014 First official language - French 59 27 8 5 1 1 0 87 6 131
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 26 20 11 10 5 1 30 70 2103
2017 First official language - French 33 21 18 13 12 2 1 34 66 1465

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 1401
2017 First official language - French 19 936

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 1401
2017 First official language - French 35 936

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 1401
2017 First official language - French 18 936

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 1401
2017 First official language - French 40 936

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 1401
2017 First official language - French 9 936

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 1401
2017 First official language - French 44 936

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 6 49 20 10 4 11 1371
2017 First official language - French 5 50 19 8 4 13 923

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 22 16 17 22 2 8 39 43 1401
2017 First official language - French 11 21 17 14 22 2 12 38 43 942

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 10 14 17 47 3 7 14 71 1402
2017 First official language - French 2 9 12 18 48 3 8 13 74 940
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