2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	33	47	5	11	3	81	15	124
2017	IS-02	28	36	7	22	7	64	29	14
2017	IS-03	26	60	3	10	0	87	10	30
2017	IS-04	42	40	3	12	3	83	15	35
2017	IS-05	40	48	0	4	8	88	12	25
2017	IS-06	22	48	18	12	0	70	12	17
2014	IS	40	48	5	6	1	89	7	132
2014	IS-02	21	79	0	0	0	100	0	14
2014	IS-03	42	58	0	0	0	100	0	19
2014	IS-04	41	46	2	9	2	87	11	46
2014	IS-05	42	45	6	6	0	87	6	31
2014	IS-06	47	32	11	11	0	79	11	19
2011	IS	46	42	4	7	1	88	8	137
2011	IS-03	47	47	3	3	0	94	3	32
2011	IS-04	40	40	4	13	2	81	15	47
2011	IS-05	59	37	0	4	0	96	4	27
2011	IS-06	39	39	11	11	0	78	11	18
2008	IS	43	44	5	6	2	87	8	125
2008	IS-02	38	38	8	8	8	77	15	13
2008	IS-03	54	43	4	0	0	96	0	28
2008	IS-04	45	40	5	8	3	85	10	40
2008	IS-05	47	53	0	0	0	100	0	17
2008	IS-06	36	45	9	9	0	82	9	22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	71	19	4	2	3	1	91	5	124
2017	IS-02	42	29	0	7	14	7	77	23	14
2017	IS-03	70	20	10	0	0	0	90	0	30
2017	IS-04	83	12	0	3	3	0	94	6	35
2017	IS-05	72	20	8	0	0	0	92	0	25
2017	IS-06	76	24	0	0	0	0	100	0	17
2014	IS	73	19	3	2	2	1	93	4	132
2014	IS-02	50	50	0	0	0	0	100	0	14
2014	IS-03	68	26	0	5	0	0	95	5	19
2014	IS-04	76	17	0	2	2	2	96	4	46
2014	IS-05	81	10	6	3	0	0	90	3	31
2014	IS-06	84	5	11	0	0	0	89	0	19
2011	IS	72	19	4	4	1	1	91	5	137
2011	IS-03	72	19	0	6	3	0	91	9	32
2011	IS-04	68	19	6	2	2	2	89	4	47
2011	IS-05	78	19	0	4	0	0	96	4	27
2011	IS-06	72	22	6	0	0	0	94	0	18
2008	IS	64	27	5	2	2	0	91	4	125
2008	IS-02	54	38	8	0	0	0	92	0	13
2008	IS-03	57	36	4	0	4	0	93	4	28
2008	IS-04	68	28	0	3	3	0	95	5	40
2008	IS-05	71	18	6	0	6	0	88	6	17
2008	IS-06	73	23	5	0	0	0	95	0	22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	65	19	5	6	4	0	85	10	124
2017	IS-02	64	22	7	0	7	0	86	7	14
2017	IS-03	60	30	3	7	0	0	90	7	30
2017	IS-04	72	14	3	9	3	0	85	12	35
2017	IS-05	56	20	8	11	4	0	76	15	25
2017	IS-06	82	6	6	0	6	0	88	6	17
2014	IS	64	20	6	8	2	1	84	10	132
2014	IS-02	64	21	7	7	0	0	86	7	14
2014	IS-03	63	32	0	0	5	0	95	5	19
2014	IS-04	54	24	7	11	2	2	80	13	46
2014	IS-05	68	10	6	13	3	0	77	16	31
2014	IS-06	84	11	5	0	0	0	95	0	19
2011	IS	61	20	7	10	2	0	81	12	137
2011	IS-03	56	28	6	6	3	0	84	9	32
2011	IS-04	62	23	6	6	2	0	85	9	47
2011	IS-05	63	15	7	11	4	0	78	15	27
2011	IS-06	56	11	11	22	0	0	67	22	18
2008	IS	53	22	10	14	1	0	75	15	125
2008	IS-02	54	15	15	15	0	0	69	15	13
2008	IS-03	43	32	4	21	0	0	75	21	28
2008	IS-04	65	20	5	10	0	0	85	10	40
2008	IS-05	53	24	12	12	0	0	76	12	17
2008	IS-06	50	18	14	14	5	0	68	18	22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	35	5	11	7	0	77	19	124
2017	IS-02	42	22	7	14	14	0	64	29	14
2017	IS-03	40	37	3	16	3	0	77	20	30
2017	IS-04	39	38	9	3	12	0	77	15	35
2017	IS-05	40	44	4	8	4	0	84	12	25
2017	IS-06	52	24	0	24	0	0	76	24	17
2014	IS	58	32	4	4	3	0	89	7	132
2014	IS-02	64	36	0	0	0	0	100	0	14
2014	IS-03	53	26	16	5	0	0	79	5	19
2014	IS-04	57	35	4	0	4	0	91	4	46
2014	IS-05	65	26	0	6	3	0	90	10	31
2014	IS-06	53	32	0	11	5	0	84	16	19
2011	IS	55	30	5	7	3	1	85	10	137
2011	IS-03	44	44	3	3	6	0	88	9	32
2011	IS-04	53	32	2	9	2	2	87	11	47
2011	IS-05	56	26	15	0	4	0	81	4	27
2011	IS-06	72	11	0	17	0	0	83	17	18

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	40	11	13	5	0	0	71	18	124
2017	IS-02	35	36	22	0	7	0	0	71	7	14
2017	IS-03	37	36	4	20	3	0	0	73	23	30
2017	IS-04	37	38	17	6	3	0	0	74	9	35
2017	IS-05	20	36	12	24	8	0	0	56	32	25
2017	IS-06	22	54	6	12	6	0	0	76	18	17
2014	IS	42	39	11	5	2	0	1	82	7	132
2014	IS-02	50	29	7	0	7	0	7	85	8	14
2014	IS-03	42	42	16	0	0	0	0	84	0	19
2014	IS-04	35	48	11	7	0	0	0	83	7	46
2014	IS-05	48	32	10	6	3	0	0	81	10	31
2014	IS-06	47	37	5	11	0	0	0	84	11	19
2011	IS	31	38	14	8	7	1	2	70	15	136
2011	IS-03	52	26	13	3	3	3	0	80	7	31
2011	IS-04	21	51	11	9	4	0	4	76	13	47
2011	IS-05	37	26	19	11	7	0	0	63	19	27
2011	IS-06	6	39	17	11	22	0	6	47	35	18
2008	IS	36	36	19	3	3	1	2	74	7	125
2008	IS-02	31	54	8	0	0	0	8	92	0	13
2008	IS-03	54	25	18	0	4	0	0	79	4	28
2008	IS-04	43	38	15	3	3	0	0	80	5	40
2008	IS-05	18	41	24	6	6	6	0	63	13	17
2008	IS-06	18	41	32	5	0	0	5	62	5	22

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	36	5	8	2	0	85	10	124
2017	IS-02	57	22	7	0	14	0	78	14	14
2017	IS-03	53	27	7	13	0	0	80	13	30
2017	IS-04	40	49	3	9	0	0	88	9	35
2017	IS-05	52	32	4	8	3	0	85	11	25
2017	IS-06	52	36	6	6	0	0	88	6	17
2014	IS	40	39	8	10	3	0	79	13	132
2014	IS-02	29	50	0	14	7	0	79	21	14
2014	IS-03	42	32	11	16	0	0	74	16	19
2014	IS-04	37	39	13	9	2	0	76	11	46
2014	IS-05	48	35	6	6	3	0	84	10	31
2014	IS-06	47	37	5	5	5	0	84	11	19
2011	IS	44	36	12	4	4	0	80	8	136
2011	IS-03	29	52	10	6	3	0	81	10	31
2011	IS-04	51	30	15	2	2	0	81	4	47
2011	IS-05	48	33	7	4	7	0	81	11	27
2011	IS-06	56	28	6	6	6	0	83	11	18
2008	IS	30	47	10	7	4	1	78	11	125
2008	IS-02	0	77	8	8	8	0	77	15	13
2008	IS-03	25	50	14	4	7	0	75	11	28
2008	IS-04	38	45	5	13	0	0	83	13	40
2008	IS-05	29	41	18	6	0	6	75	6	17
2008	IS-06	41	36	14	5	5	0	77	9	22

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	54	35	8	2	1	89	3	124
2017	IS-02	50	22	29	0	0	71	0	14
2017	IS-03	53	37	10	0	0	90	0	30
2017	IS-04	57	34	6	3	0	91	3	35
2017	IS-05	52	40	0	8	0	92	8	25
2017	IS-06	58	30	6	0	6	88	6	17
2014	IS	47	39	6	5	3	86	8	132
2014	IS-02	43	36	0	14	7	79	21	14
2014	IS-03	37	42	11	0	11	79	11	19
2014	IS-04	43	43	7	4	2	87	7	46
2014	IS-05	55	39	3	3	0	94	3	31
2014	IS-06	63	26	5	5	0	89	5	19
2011	IS	54	32	6	7	2	85	9	136
2011	IS-03	50	41	3	0	6	91	6	32
2011	IS-04	54	33	4	9	0	87	9	46
2011	IS-05	59	26	7	7	0	85	7	27
2011	IS-06	61	22	6	6	6	83	11	18
2008	IS	49	40	6	4	2	89	6	125
2008	IS-02	31	62	0	8	0	92	8	13
2008	IS-03	50	36	7	4	4	86	7	28
2008	IS-04	45	53	3	0	0	98	0	40
2008	IS-05	59	18	18	0	6	76	6	17
2008	IS-06	55	32	5	9	0	86	9	22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	44	34	13	7	1	1	1	79	8	123
2017	IS-02	42	36	14	7	0	0	0	78	7	14
2017	IS-03	45	31	17	8	0	0	0	75	8	29
2017	IS-04	48	29	15	3	3	0	3	79	6	35
2017	IS-05	36	44	12	4	0	4	0	83	4	25
2017	IS-06	46	36	6	12	0	0	0	82	12	17
2014	IS	55	35	4	5	0	0	2	91	5	132
2014	IS-02	43	50	0	0	0	0	7	100	0	14
2014	IS-03	42	37	11	5	0	0	5	83	6	19
2014	IS-04	59	35	2	4	0	0	0	93	4	46
2014	IS-05	55	32	6	3	0	0	3	90	3	31
2014	IS-06	74	26	0	0	0	0	0	100	0	19

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	39	12	15	6	1	66	21	124
2017	IS-02	14	58	22	0	0	7	77	0	14
2017	IS-03	33	43	10	11	3	0	76	14	30
2017	IS-04	34	35	8	15	9	0	69	23	35
2017	IS-05	24	36	8	24	8	0	60	32	25
2017	IS-06	16	36	18	24	6	0	52	30	17
2014	IS	47	28	10	11	5	0	75	15	132
2014	IS-02	43	29	14	7	7	0	71	14	14
2014	IS-03	58	37	0	5	0	0	95	5	19
2014	IS-04	52	22	9	11	7	0	74	17	46
2014	IS-05	48	26	16	6	3	0	74	10	31
2014	IS-06	32	32	5	26	5	0	63	32	19
2011	IS	40	36	9	12	2	1	77	14	137
2011	IS-03	53	31	9	6	0	0	84	6	32
2011	IS-04	36	47	6	6	2	2	85	9	47
2011	IS-05	37	33	11	19	0	0	70	19	27
2011	IS-06	22	33	11	22	6	6	59	29	18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	23	13	17	13	2	4	53	32	123
2017	IS-02	14	14	22	22	7	0	21	36	36	14
2017	IS-03	33	36	14	7	7	3	0	71	14	30
2017	IS-04	34	23	17	12	11	3	0	59	24	35
2017	IS-05	17	20	8	25	29	0	0	37	54	24
2017	IS-06	28	12	6	36	6	6	6	46	47	17
2014	IS	28	26	6	13	12	2	13	63	29	132
2014	IS-02	21	43	0	7	14	0	14	75	25	14
2014	IS-03	26	32	5	11	5	5	16	73	20	19
2014	IS-04	37	17	2	15	20	2	7	60	38	46
2014	IS-05	32	23	13	16	10	3	3	59	28	31
2014	IS-06	11	32	11	11	5	0	32	62	23	19
2011	IS	37	15	11	14	12	1	10	59	29	137
2011	IS-03	34	13	19	16	6	0	13	54	25	32
2011	IS-04	47	17	6	11	15	2	2	67	27	47
2011	IS-05	44	11	7	19	15	4	0	58	35	27
2011	IS-06	6	28	17	11	11	0	28	46	31	18
2008	IS	53	18	4	11	8	2	5	75	21	125
2008	IS-02	38	15	0	23	15	0	8	58	42	13
2008	IS-03	39	29	4	14	4	4	7	76	20	28
2008	IS-04	75	13	3	3	8	0	0	88	10	40
2008	IS-05	71	18	6	6	0	0	0	88	6	17
2008	IS-06	36	9	5	18	14	5	14	56	39	22

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	37	12	12	4	72	16	124
2017	IS-02	35	22	22	14	7	57	22	14
2017	IS-03	40	33	14	13	0	73	13	30
2017	IS-04	31	49	14	3	3	80	6	35
2017	IS-05	24	52	8	8	7	76	15	25
2017	IS-06	46	18	0	30	6	64	36	17
2014	IS	36	38	9	13	4	74	17	132
2014	IS-02	36	36	14	14	0	71	14	14
2014	IS-03	16	63	5	11	5	79	16	19
2014	IS-04	39	30	9	20	2	70	22	46
2014	IS-05	45	32	6	6	10	77	16	31
2014	IS-06	42	37	16	5	0	79	5	19
2011	IS	31	41	12	9	7	72	16	137
2011	IS-03	34	38	6	16	6	72	22	32
2011	IS-04	28	40	17	11	4	68	15	47
2011	IS-05	37	37	11	4	11	74	15	27
2011	IS-06	22	56	6	6	11	78	17	18
2008	IS	23	47	18	5	7	70	12	125
2008	IS-02	8	62	15	8	8	69	15	13
2008	IS-03	36	32	18	7	7	68	14	28
2008	IS-04	23	55	15	8	0	78	8	40
2008	IS-05	24	41	24	0	12	65	12	17
2008	IS-06	18	55	14	0	14	73	14	22

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	36	18	15	5	1	0	62	20	124
2017	IS-02	21	36	14	14	7	7	0	61	23	14
2017	IS-03	30	43	16	11	0	0	0	73	11	30
2017	IS-04	28	43	17	6	6	0	0	71	12	35
2017	IS-05	12	32	16	28	12	0	0	44	40	25
2017	IS-06	34	24	24	18	0	0	0	58	18	17
2014	IS	28	36	17	13	6	0	0	64	19	132
2014	IS-02	57	14	14	0	14	0	0	71	14	14
2014	IS-03	26	42	16	11	5	0	0	68	16	19
2014	IS-04	20	41	17	17	4	0	0	61	22	46
2014	IS-05	26	35	16	16	6	0	0	61	23	31
2014	IS-06	37	32	26	5	0	0	0	68	5	19
2011	IS	23	45	14	11	7	0	1	68	18	137
2011	IS-03	34	41	6	16	3	0	0	75	19	32
2011	IS-04	11	60	15	9	6	0	0	70	15	47
2011	IS-05	26	37	22	7	7	0	0	63	15	27
2011	IS-06	33	22	17	11	11	0	6	59	24	18

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	36	15	20	6	1	60	26	124
2017	IS-02	21	29	29	14	0	7	53	16	14
2017	IS-03	26	36	17	17	3	0	63	20	30
2017	IS-04	28	37	12	15	9	0	65	23	35
2017	IS-05	12	32	16	36	4	0	44	40	25
2017	IS-06	22	48	0	18	12	0	70	30	17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	43	14	7	5	0	74	12	124
2017	IS-02	28	43	7	7	14	0	71	22	14
2017	IS-03	26	49	15	10	0	0	76	10	30
2017	IS-04	34	34	15	6	12	0	68	17	35
2017	IS-05	28	44	20	8	0	0	72	8	25
2017	IS-06	40	48	6	6	0	0	88	6	17
2014	IS	40	43	10	5	2	0	83	7	132
2014	IS-02	50	43	0	0	7	0	93	7	14
2014	IS-03	26	58	11	5	0	0	84	5	19
2014	IS-04	41	39	17	2	0	0	80	2	46
2014	IS-05	29	48	6	13	3	0	77	16	31
2014	IS-06	58	32	5	5	0	0	89	5	19
2011	IS	47	35	8	5	4	0	82	9	137
2011	IS-03	50	25	13	9	3	0	75	13	32
2011	IS-04	34	51	9	2	4	0	85	6	47
2011	IS-05	48	33	7	7	4	0	81	11	27
2011	IS-06	61	22	6	0	11	0	83	11	18
2008	IS	33	39	15	6	6	1	73	12	125
2008	IS-02	23	46	23	8	0	0	69	8	13
2008	IS-03	43	25	18	4	7	4	70	11	28
2008	IS-04	33	45	18	3	3	0	78	5	40
2008	IS-05	24	47	18	6	6	0	71	12	17
2008	IS-06	36	36	5	9	14	0	73	23	22

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	35	14	16	6	64	22	124
2017	IS-02	28	36	7	22	7	64	29	14
2017	IS-03	33	27	20	20	0	60	20	30
2017	IS-04	34	43	9	6	9	77	15	35
2017	IS-05	12	40	20	20	8	52	28	25
2017	IS-06	40	30	6	18	6	70	24	17

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	40	11	6	2	81	8	122
2017	IS-02	50	22	14	7	7	71	14	14
2017	IS-03	48	38	11	3	0	86	3	29
2017	IS-04	43	40	12	3	3	83	6	35
2017	IS-05	29	50	13	8	0	80	8	24
2017	IS-06	40	42	6	6	6	82	12	17
2014	IS	55	27	12	5	2	82	6	132
2014	IS-02	57	21	21	0	0	79	0	14
2014	IS-03	47	42	5	5	0	89	5	19
2014	IS-04	63	22	11	2	2	85	4	46
2014	IS-05	48	23	16	10	3	71	13	31
2014	IS-06	58	32	5	5	0	89	5	19
2011	IS	47	36	7	7	4	83	10	136
2011	IS-03	44	34	3	13	6	78	19	32
2011	IS-04	41	48	4	4	2	89	7	46
2011	IS-05	41	33	15	7	4	74	11	27
2011	IS-06	61	28	6	0	6	89	6	18

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	34	15	12	7	0	65	20	123
2017	IS-02	21	22	22	14	22	0	42	36	14
2017	IS-03	33	41	16	6	3	0	74	10	30
2017	IS-04	30	32	12	17	9	0	62	26	35
2017	IS-05	34	29	12	17	8	0	63	25	24
2017	IS-06	34	42	18	6	0	0	76	6	17
2014	IS	26	45	9	14	5	0	71	20	132
2014	IS-02	21	50	7	7	14	0	71	21	14
2014	IS-03	37	32	11	11	11	0	68	21	19
2014	IS-04	20	48	9	20	4	0	67	24	46
2014	IS-05	23	52	6	16	3	0	74	19	31
2014	IS-06	42	42	11	5	0	0	84	5	19
2011	IS	30	36	13	14	6	1	67	20	137
2011	IS-03	34	38	13	9	6	0	72	16	32
2011	IS-04	13	43	19	17	6	2	57	24	47
2011	IS-05	41	26	11	15	7	0	67	22	27
2011	IS-06	39	39	0	17	6	0	78	22	18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	36	13	12	5	70	17	123
2017	IS-02	35	36	14	14	0	71	14	14
2017	IS-03	40	37	10	10	3	77	13	30
2017	IS-04	33	29	14	17	6	62	23	35
2017	IS-05	29	41	17	4	8	71	13	24
2017	IS-06	28	36	12	18	6	64	24	17
2014	IS	33	33	15	15	4	66	19	131
2014	IS-02	54	15	15	0	15	69	15	13
2014	IS-03	37	26	16	16	5	63	21	19
2014	IS-04	28	39	17	15	0	67	15	46
2014	IS-05	26	29	16	23	6	55	29	31
2014	IS-06	42	37	11	11	0	79	11	19

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	36	18	13	4	65	17	123
2017	IS-02	42	22	14	14	7	64	22	14
2017	IS-03	26	38	16	20	0	64	20	30
2017	IS-04	30	38	20	9	3	68	12	35
2017	IS-05	21	33	21	17	8	54	25	24
2017	IS-06	28	42	18	6	6	70	12	17
2014	IS	38	35	17	7	3	73	10	132
2014	IS-02	36	36	14	0	14	71	14	14
2014	IS-03	32	47	11	11	0	79	11	19
2014	IS-04	39	35	17	7	2	74	9	46
2014	IS-05	35	35	19	6	3	71	10	31
2014	IS-06	53	11	26	11	0	63	11	19
2011	IS	39	39	10	8	4	78	12	137
2011	IS-03	47	31	13	6	3	78	9	32
2011	IS-04	32	51	6	6	4	83	11	47
2011	IS-05	33	37	19	11	0	70	11	27
2011	IS-06	50	22	6	11	11	72	22	18

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	39	34	13	11	3	72	15	123
2017	IS-02	42	36	14	7	0	78	7	14
2017	IS-03	43	27	20	10	0	70	10	30
2017	IS-04	43	31	15	9	3	74	12	35
2017	IS-05	21	55	4	13	8	75	20	24
2017	IS-06	46	18	12	18	6	64	24	17
2014	IS	39	36	15	6	3	76	9	132
2014	IS-02	36	50	7	7	0	86	7	14
2014	IS-03	37	42	5	11	5	79	16	19
2014	IS-04	37	41	13	9	0	78	9	46
2014	IS-05	42	26	23	0	10	68	10	31
2014	IS-06	53	21	21	5	0	74	5	19
2011	IS	40	42	7	7	4	82	10	137
2011	IS-03	41	38	13	6	3	78	9	32
2011	IS-04	43	40	9	6	2	83	9	47
2011	IS-05	48	37	0	7	7	85	15	27
2011	IS-06	33	50	0	11	6	83	17	18
2008	IS	31	47	11	5	6	78	10	125
2008	IS-02	31	54	8	0	8	85	8	13
2008	IS-03	36	39	14	7	4	75	11	28
2008	IS-04	30	50	13	8	0	80	8	40
2008	IS-05	35	47	6	6	6	82	12	17
2008	IS-06	27	55	5	0	14	82	14	22

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	41	12	11	4	73	15	124
2017	IS-02	28	65	0	7	0	93	7	14
2017	IS-03	40	39	14	7	0	80	7	30
2017	IS-04	46	31	6	9	9	77	17	35
2017	IS-05	20	52	16	4	8	72	12	25
2017	IS-06	6	34	24	36	0	40	36	17
2014	IS	38	40	15	6	1	78	7	132
2014	IS-02	50	50	0	0	0	100	0	14
2014	IS-03	58	42	0	0	0	100	0	19
2014	IS-04	35	33	24	9	0	67	9	46
2014	IS-05	42	35	16	3	3	77	6	31
2014	IS-06	5	58	21	16	0	63	16	19
2011	IS	33	38	21	4	5	71	9	136
2011	IS-03	47	34	16	0	3	81	3	32
2011	IS-04	37	37	17	4	4	74	9	46
2011	IS-05	22	52	19	4	4	74	7	27
2011	IS-06	6	28	50	11	6	33	17	18
2008	IS	25	42	20	8	5	67	13	125
2008	IS-02	15	46	15	0	23	62	23	13
2008	IS-03	36	39	18	4	4	75	7	28
2008	IS-04	30	43	20	5	3	73	8	40
2008	IS-05	29	41	24	6	0	71	6	17
2008	IS-06	9	55	9	23	5	64	27	22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	32	24	10	6	2	1	16	59	124
2017	IS-02	22	29	21	22	7	0	0	29	50	14
2017	IS-03	13	40	34	7	3	3	0	10	55	30
2017	IS-04	25	29	20	11	12	0	3	24	56	35
2017	IS-05	32	24	24	12	4	4	0	17	59	25
2017	IS-06	36	40	24	0	0	0	0	0	76	17
2014	IS	13	30	39	10	5	1	3	15	45	132
2014	IS-02	0	7	57	14	7	0	14	25	8	14
2014	IS-03	11	21	47	5	5	5	5	12	35	19
2014	IS-04	13	35	39	7	4	0	2	11	49	46
2014	IS-05	16	35	29	13	6	0	0	19	52	31
2014	IS-06	16	42	32	11	0	0	0	11	58	19
2011	IS	18	31	28	13	6	0	5	20	51	137
2011	IS-03	13	34	31	6	6	0	9	14	52	32
2011	IS-04	15	34	28	15	4	0	4	20	51	47
2011	IS-05	11	33	26	19	4	0	7	24	48	27
2011	IS-06	44	22	28	0	6	0	0	6	67	18
2008	IS	15	35	33	9	5	0	3	14	52	125
2008	IS-02	8	31	38	0	8	0	15	9	45	13
2008	IS-03	11	21	39	21	4	0	4	26	33	28
2008	IS-04	10	48	38	3	3	0	0	5	58	40
2008	IS-05	12	41	29	6	12	0	0	18	53	17
2008	IS-06	27	27	23	14	5	0	5	19	57	22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	21	27	18	11	3	2	31	40	124
2017	IS-02	29	14	14	22	14	7	0	39	47	14
2017	IS-03	13	30	24	16	10	7	0	28	46	30
2017	IS-04	9	14	37	14	17	3	6	34	25	35
2017	IS-05	20	16	24	24	12	0	4	38	38	25
2017	IS-06	24	30	34	12	0	0	0	12	54	17
2014	IS	4	14	27	31	16	5	5	52	19	132
2014	IS-02	7	0	21	21	21	14	14	60	10	14
2014	IS-03	0	21	21	26	16	11	5	50	25	19
2014	IS-04	4	9	24	39	17	0	7	60	14	46
2014	IS-05	3	16	29	32	13	6	0	48	21	31
2014	IS-06	5	26	26	26	16	0	0	42	32	19
2011	IS	6	12	28	30	14	3	7	49	20	137
2011	IS-03	3	16	25	34	9	3	9	50	21	32
2011	IS-04	6	9	32	32	11	6	4	48	17	47
2011	IS-05	4	11	22	33	22	0	7	60	16	27
2011	IS-06	17	17	33	17	6	0	11	25	38	18
2008	IS	11	23	22	22	14	2	4	39	37	125
2008	IS-02	15	31	23	0	15	0	15	18	55	13
2008	IS-03	7	14	18	29	25	4	4	58	23	28
2008	IS-04	10	28	25	30	5	3	0	36	38	40
2008	IS-05	6	18	18	24	29	6	0	56	25	17
2008	IS-06	14	23	27	18	9	0	9	30	40	22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	25	20	11	3	1	2	14	66	123
2017	IS-02	36	14	22	0	14	6	7	17	58	14
2017	IS-03	46	23	20	11	0	0	0	11	69	30
2017	IS-04	38	29	17	8	5	0	3	14	69	35
2017	IS-05	38	29	17	13	0	0	4	13	69	24
2017	IS-06	34	30	18	18	0	0	0	18	64	17
2014	IS	25	35	27	7	2	1	4	9	63	132
2014	IS-02	0	29	50	0	7	0	14	8	33	14
2014	IS-03	21	37	32	5	0	5	0	6	61	19
2014	IS-04	28	41	15	11	0	0	4	11	73	46
2014	IS-05	35	29	29	0	3	0	3	3	67	31
2014	IS-06	26	32	32	11	0	0	0	11	58	19
2011	IS	30	31	26	9	1	0	4	11	63	137
2011	IS-03	22	31	22	16	0	0	9	17	59	32
2011	IS-04	19	43	30	6	2	0	0	9	62	47
2011	IS-05	41	37	15	4	0	0	4	4	81	27
2011	IS-06	72	6	11	11	0	0	0	11	78	18
2008	IS	32	26	26	11	3	0	2	15	59	125
2008	IS-02	8	38	38	8	0	0	8	8	50	13
2008	IS-03	11	21	39	21	4	0	4	26	33	28
2008	IS-04	30	35	23	13	0	0	0	13	65	40
2008	IS-05	59	6	24	6	6	0	0	12	65	17
2008	IS-06	50	27	9	5	9	0	0	14	77	22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	27	33	14	5	0	0	18	48	124
2017	IS-02	14	14	29	22	21	0	0	42	29	14
2017	IS-03	16	26	41	13	3	0	0	16	43	30
2017	IS-04	32	15	36	15	3	0	0	17	46	35
2017	IS-05	8	48	28	12	4	0	0	16	56	25
2017	IS-06	34	36	24	6	0	0	0	6	70	17
2014	IS	13	29	36	14	5	0	2	20	43	132
2014	IS-02	0	7	36	29	14	0	14	50	8	14
2014	IS-03	5	16	42	32	5	0	0	37	21	19
2014	IS-04	17	37	41	0	2	0	2	2	56	46
2014	IS-05	13	35	23	19	10	0	0	29	48	31
2014	IS-06	21	26	47	5	0	0	0	5	47	19
2011	IS	22	26	32	12	5	0	3	18	49	137
2011	IS-03	13	13	44	19	6	0	6	27	27	32
2011	IS-04	19	36	28	15	2	0	0	17	55	47
2011	IS-05	30	33	33	0	0	0	4	0	65	27
2011	IS-06	44	17	28	11	0	0	0	11	61	18
2008	IS	14	30	27	17	9	2	1	26	46	125
2008	IS-02	8	23	23	23	15	8	0	42	33	13
2008	IS-03	0	11	46	18	18	4	4	38	12	28
2008	IS-04	8	50	25	15	3	0	0	18	58	40
2008	IS-05	35	24	12	24	6	0	0	29	59	17
2008	IS-06	27	32	23	9	9	0	0	18	59	22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	30	21	12	3	2	4	16	61	124
2017	IS-02	36	14	29	14	7	0	0	22	50	14
2017	IS-03	24	30	26	10	7	3	0	18	55	30
2017	IS-04	35	22	15	20	3	0	6	24	60	35
2017	IS-05	20	40	15	8	0	4	12	10	72	25
2017	IS-06	28	42	24	6	0	0	0	6	70	17
2014	IS	12	28	27	19	8	1	5	28	43	132
2014	IS-02	0	14	43	7	21	0	14	33	17	14
2014	IS-03	5	26	26	21	5	5	11	31	38	19
2014	IS-04	13	28	35	20	2	0	2	22	42	46
2014	IS-05	16	29	19	16	13	0	6	31	48	31
2014	IS-06	21	37	16	21	5	0	0	26	58	19
2011	IS	18	28	29	13	5	0	7	20	49	137
2011	IS-03	19	28	22	25	0	0	6	27	50	32
2011	IS-04	11	28	32	17	6	0	6	25	41	47
2011	IS-05	19	26	37	0	7	0	11	8	50	27
2011	IS-06	44	22	22	0	6	0	6	6	71	18
2008	IS	11	26	28	21	10	1	2	32	39	125
2008	IS-02	8	23	31	15	23	0	0	38	31	13
2008	IS-03	7	21	39	14	11	0	7	27	31	28
2008	IS-04	5	28	33	28	8	0	0	35	33	40
2008	IS-05	12	18	18	41	6	6	0	50	31	17
2008	IS-06	23	36	14	9	14	0	5	24	62	22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	24	18	15	8	3	5	25	56	124
2017	IS-02	14	22	21	22	14	0	7	39	39	14
2017	IS-03	33	13	23	13	13	4	0	27	49	30
2017	IS-04	20	26	20	19	6	3	6	28	51	35
2017	IS-05	28	24	16	16	8	4	4	26	56	25
2017	IS-06	30	48	6	6	0	0	11	7	87	17
2014	IS	5	8	24	34	23	2	5	61	13	131
2014	IS-02	7	7	21	14	29	0	21	55	18	14
2014	IS-03	5	5	16	32	32	5	5	71	12	19
2014	IS-04	7	4	18	47	20	0	4	70	12	45
2014	IS-05	0	6	35	29	23	3	3	55	7	31
2014	IS-06	5	16	26	32	21	0	0	53	21	19
2011	IS	4	11	30	26	19	3	7	50	17	137
2011	IS-03	6	19	19	28	19	3	6	52	28	32
2011	IS-04	4	2	34	34	17	4	4	56	7	47
2011	IS-05	0	7	30	26	30	0	7	60	8	27
2011	IS-06	11	17	33	11	11	6	11	27	33	18
2008	IS	8	21	36	18	10	2	5	30	31	124
2008	IS-02	8	8	38	15	8	8	15	30	20	13
2008	IS-03	0	11	46	25	11	0	7	38	12	28
2008	IS-04	8	28	28	21	13	0	3	34	37	39
2008	IS-05	6	24	47	12	12	0	0	24	29	17
2008	IS-06	18	27	23	14	9	5	5	25	50	22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	18	29	15	6	2	2	22	48	123
2017	IS-02	22	36	7	14	7	14	0	24	67	14
2017	IS-03	33	16	28	20	3	0	0	23	49	30
2017	IS-04	33	9	32	15	5	0	6	21	44	34
2017	IS-05	24	24	27	12	12	0	0	24	48	25
2017	IS-06	28	12	48	12	0	0	0	12	40	17
2014	IS	14	28	33	13	6	1	5	20	45	131
2014	IS-02	0	14	36	14	7	0	29	30	20	14
2014	IS-03	11	32	26	16	11	5	0	28	44	19
2014	IS-04	17	22	37	15	4	0	4	20	41	46
2014	IS-05	23	39	23	6	6	0	3	13	63	31
2014	IS-06	6	33	44	11	6	0	0	17	39	18

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	76	16	2	3	2	0	92	6	124
2017	IS-02	71	7	7	0	14	0	78	14	14
2017	IS-03	76	20	0	3	0	0	97	3	30
2017	IS-04	77	17	3	3	0	0	94	3	35
2017	IS-05	72	15	4	8	0	0	88	8	25
2017	IS-06	88	12	0	0	0	0	100	0	17
2014	IS	73	17	2	6	2	0	90	8	132
2014	IS-02	57	36	0	0	7	0	93	7	14
2014	IS-03	58	21	5	16	0	0	79	16	19
2014	IS-04	80	13	4	0	2	0	93	2	46
2014	IS-05	71	16	0	13	0	0	87	13	31
2014	IS-06	84	11	0	5	0	0	95	5	19
2011	IS	69	19	1	7	4	1	88	10	137
2011	IS-03	78	13	0	6	3	0	91	9	32
2011	IS-04	68	26	0	4	2	0	94	6	47
2011	IS-05	67	19	0	11	4	0	85	15	27
2011	IS-06	61	17	6	11	0	6	82	12	18
2008	IS	66	19	5	5	3	2	87	8	125
2008	IS-02	69	8	0	8	8	8	83	17	13
2008	IS-03	64	21	7	4	0	4	89	4	28
2008	IS-04	63	25	5	3	5	0	88	8	40
2008	IS-05	71	12	6	6	6	0	82	12	17
2008	IS-06	82	9	0	5	0	5	95	5	22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	23	16	10	7	5	7	62	19	124
2017	IS-02	28	29	22	0	7	14	0	66	8	14
2017	IS-03	30	26	7	16	7	7	7	65	27	30
2017	IS-04	25	17	28	3	12	3	12	50	17	35
2017	IS-05	28	28	12	16	4	0	12	63	23	25
2017	IS-06	52	18	12	12	0	6	0	75	13	17
2014	IS	32	35	10	9	5	7	2	73	16	132
2014	IS-02	36	21	0	7	14	7	14	73	27	14
2014	IS-03	26	37	11	11	0	11	5	75	13	19
2014	IS-04	24	48	9	9	4	7	0	77	14	46
2014	IS-05	39	23	16	13	6	3	0	63	20	31
2014	IS-06	47	21	11	5	5	11	0	76	12	19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	35	10	9	6	0	76	15	123
2017	IS-02	50	22	22	0	7	0	71	7	14
2017	IS-03	40	41	7	6	7	0	80	13	30
2017	IS-04	37	28	15	15	6	0	65	20	35
2017	IS-05	44	28	8	16	4	0	72	20	25
2017	IS-06	37	63	0	0	0	0	100	0	16
2014	IS	52	28	5	10	5	1	80	15	132
2014	IS-02	57	7	0	14	14	7	69	31	14
2014	IS-03	42	42	11	5	0	0	84	5	19
2014	IS-04	50	26	7	11	7	0	76	17	46
2014	IS-05	55	29	0	13	3	0	84	16	31
2014	IS-06	63	21	5	5	5	0	84	11	19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	44	11	7	6	3	0	76	13	124
2017	IS-02	21	50	7	0	14	7	0	77	16	14
2017	IS-03	23	53	7	6	3	7	0	82	11	30
2017	IS-04	37	25	15	15	6	3	0	64	21	35
2017	IS-05	32	44	16	0	8	0	0	76	8	25
2017	IS-06	28	60	6	6	0	0	0	88	6	17
2014	IS	38	39	8	9	4	2	0	78	13	132
2014	IS-02	43	29	14	0	14	0	0	71	14	14
2014	IS-03	42	37	0	16	0	5	0	83	17	19
2014	IS-04	33	52	4	4	2	4	0	89	7	46
2014	IS-05	35	29	13	16	6	0	0	65	23	31
2014	IS-06	53	21	16	11	0	0	0	74	11	19
2011	IS	36	37	12	7	2	4	1	77	10	137
2011	IS-03	19	53	9	16	0	3	0	74	16	32
2011	IS-04	36	40	13	2	2	6	0	82	5	47
2011	IS-05	52	26	19	4	0	0	0	78	4	27
2011	IS-06	56	28	0	6	6	0	6	88	12	18
2008	IS	38	33	10	10	7	3	0	73	17	125
2008	IS-02	15	54	8	15	8	0	0	69	23	13
2008	IS-03	29	29	21	7	11	4	0	59	19	28
2008	IS-04	40	35	10	10	3	3	0	77	13	40
2008	IS-05	35	47	0	12	6	0	0	82	18	17
2008	IS-06	68	9	5	5	5	9	0	85	10	22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	31	10	6	10	13	1	70	19	124
2017	IS-02	22	29	7	0	14	28	0	70	20	14
2017	IS-03	30	27	0	10	10	24	0	74	26	30
2017	IS-04	31	28	20	9	6	3	3	63	15	35
2017	IS-05	32	24	16	4	16	7	0	61	22	25
2017	IS-06	34	48	0	6	6	6	0	87	13	17
2014	IS	33	31	8	14	6	9	0	70	22	132
2014	IS-02	29	36	0	7	14	14	0	75	25	14
2014	IS-03	37	16	11	16	0	21	0	67	20	19
2014	IS-04	30	39	9	13	2	7	0	74	16	46
2014	IS-05	29	26	6	16	13	10	0	61	32	31
2014	IS-06	47	26	11	11	5	0	0	74	16	19
2011	IS	35	25	13	10	6	12	1	68	18	136
2011	IS-03	22	34	19	13	3	6	3	62	17	32
2011	IS-04	35	24	11	4	9	17	0	71	16	46
2011	IS-05	48	19	15	7	4	7	0	72	12	27
2011	IS-06	44	33	0	11	6	6	0	82	18	18
2008	IS	34	25	13	10	10	9	0	65	21	125
2008	IS-02	8	23	31	8	23	8	0	33	33	13
2008	IS-03	18	18	14	18	11	21	0	45	36	28
2008	IS-04	40	30	13	8	8	3	0	72	15	40
2008	IS-05	41	41	6	0	6	6	0	88	6	17
2008	IS-06	64	14	5	5	5	9	0	85	10	22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	9	15	23	14	10	21	8	33	34	122
2017	IS-02	14	7	22	14	14	28	0	30	40	14
2017	IS-03	10	16	20	10	10	30	3	40	30	30
2017	IS-04	11	14	21	15	9	18	12	37	34	34
2017	IS-05	4	16	28	24	4	11	12	26	37	25
2017	IS-06	5	13	32	6	13	19	13	26	28	16
2014	IS	18	19	21	11	11	18	4	47	27	131
2014	IS-02	14	7	14	0	14	43	7	43	29	14
2014	IS-03	11	16	37	0	5	26	5	38	8	19
2014	IS-04	13	20	13	16	11	22	4	45	36	45
2014	IS-05	26	10	23	16	16	6	3	39	36	31
2014	IS-06	26	32	26	11	5	0	0	58	16	19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	35	2	8	3	86	11	124
2017	IS-02	50	36	7	7	0	86	7	14
2017	IS-03	57	27	0	13	3	84	16	30
2017	IS-04	51	37	0	6	6	88	12	35
2017	IS-05	44	40	8	8	0	84	8	25
2017	IS-06	58	36	0	6	0	94	6	17
2014	IS	46	43	2	7	2	89	8	132
2014	IS-02	57	29	0	14	0	86	14	14
2014	IS-03	47	53	0	0	0	100	0	19
2014	IS-04	35	59	2	4	0	93	4	46
2014	IS-05	42	35	6	13	3	77	16	31
2014	IS-06	74	21	0	0	5	95	5	19

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	30	12	9	7	0	1	72	16	124
2017	IS-02	35	29	14	14	7	0	0	64	22	14
2017	IS-03	57	26	7	11	0	0	0	83	11	30
2017	IS-04	40	31	17	9	3	0	0	71	12	35
2017	IS-05	28	32	12	4	20	0	4	62	25	25
2017	IS-06	40	36	12	6	6	0	0	76	12	17
2014	IS	43	33	13	5	5	0	1	77	10	132
2014	IS-02	36	50	0	0	14	0	0	86	14	14
2014	IS-03	37	37	21	0	0	0	5	78	0	19
2014	IS-04	48	26	17	7	2	0	0	74	9	46
2014	IS-05	45	19	16	10	10	0	0	65	19	31
2014	IS-06	47	47	0	5	0	0	0	95	5	19
2011	IS	39	35	11	8	6	0	1	75	14	136
2011	IS-03	48	35	10	0	3	0	3	87	3	31
2011	IS-04	26	47	11	9	9	0	0	72	17	47
2011	IS-05	44	37	11	4	4	0	0	81	7	27
2011	IS-06	39	22	17	11	11	0	0	61	22	18
2008	IS	30	34	16	10	9	1	1	65	19	125
2008	IS-02	31	31	23	0	15	0	0	62	15	13
2008	IS-03	36	25	14	14	7	0	4	63	22	28
2008	IS-04	30	33	15	13	10	0	0	63	23	40
2008	IS-05	29	53	6	0	6	6	0	88	6	17
2008	IS-06	32	36	18	9	5	0	0	68	14	22

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	27	12	8	1	4	1	78	9	124
2017	IS-02	58	35	7	0	0	0	0	93	0	14
2017	IS-03	53	24	7	7	3	7	0	82	11	30
2017	IS-04	57	23	6	12	0	3	0	82	12	35
2017	IS-05	20	40	16	12	0	8	4	68	14	25
2017	IS-06	46	24	30	0	0	0	0	70	0	17
2014	IS	48	32	13	4	3	0	0	80	7	132
2014	IS-02	43	36	7	7	7	0	0	79	14	14
2014	IS-03	47	42	11	0	0	0	0	89	0	19
2014	IS-04	50	33	13	2	2	0	0	83	4	46
2014	IS-05	48	26	16	3	6	0	0	74	10	31
2014	IS-06	53	21	16	11	0	0	0	74	11	19
2011	IS	44	30	12	7	4	3	0	76	12	135
2011	IS-03	48	39	10	0	0	3	0	90	0	31
2011	IS-04	40	34	11	6	6	2	0	76	13	47
2011	IS-05	52	19	11	11	4	4	0	73	15	27
2011	IS-06	24	41	18	12	6	0	0	65	18	17
2008	IS	36	34	13	4	11	1	1	72	15	125
2008	IS-02	31	31	15	0	15	8	0	67	17	13
2008	IS-03	36	39	7	4	11	0	4	78	15	28
2008	IS-04	33	33	18	5	13	0	0	65	18	40
2008	IS-05	53	35	6	0	6	0	0	88	6	17
2008	IS-06	41	36	14	5	5	0	0	77	9	22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	50	24	15	9	2	74	11	124
2017	IS-02	57	29	7	7	0	86	7	14
2017	IS-03	60	16	17	3	3	76	7	30
2017	IS-04	51	23	15	12	0	74	12	35
2017	IS-05	32	36	8	16	8	68	24	25
2017	IS-06	52	24	24	0	0	76	0	17
2014	IS	45	34	7	8	6	79	14	132
2014	IS-02	43	43	0	0	14	86	14	14
2014	IS-03	32	58	11	0	0	89	0	19
2014	IS-04	50	30	7	9	4	80	13	46
2014	IS-05	45	16	13	16	10	61	26	31
2014	IS-06	47	37	0	11	5	84	16	19
2011	IS	46	33	7	10	3	79	13	136
2011	IS-03	58	32	3	6	0	90	6	31
2011	IS-04	32	36	13	13	6	68	19	47
2011	IS-05	52	30	7	11	0	81	11	27
2011	IS-06	44	44	0	6	6	89	11	18
2008	IS	34	33	16	6	11	67	17	125
2008	IS-02	38	31	23	0	8	69	8	13
2008	IS-03	32	29	18	11	11	61	21	28
2008	IS-04	30	38	15	5	13	68	18	40
2008	IS-05	53	29	12	0	6	82	6	17
2008	IS-06	36	32	14	9	9	68	18	22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	82	17	1	0	1	0	0	98	1	124
2017	IS-02	86	7	7	0	0	0	0	93	0	14
2017	IS-03	84	16	0	0	0	0	0	100	0	30
2017	IS-04	80	17	0	0	3	0	0	97	3	35
2017	IS-05	76	24	0	0	0	0	0	100	0	25
2017	IS-06	88	12	0	0	0	0	0	100	0	17
2014	IS	83	13	0	2	2	1	0	96	4	132
2014	IS-02	64	36	0	0	0	0	0	100	0	14
2014	IS-03	79	16	0	0	5	0	0	95	5	19
2014	IS-04	91	7	0	0	2	0	0	98	2	46
2014	IS-05	81	10	0	6	3	0	0	90	10	31
2014	IS-06	84	11	0	0	0	5	0	100	0	19
2011	IS	81	13	1	4	1	0	1	94	4	136
2011	IS-03	87	10	0	3	0	0	0	97	3	31
2011	IS-04	79	19	0	0	0	0	2	100	0	47
2011	IS-05	70	11	4	11	4	0	0	81	15	27
2011	IS-06	89	6	6	0	0	0	0	94	0	18
2008	IS	80	8	6	2	2	0	1	89	5	125
2008	IS-02	85	0	0	15	0	0	0	85	15	13
2008	IS-03	75	18	7	0	0	0	0	93	0	28
2008	IS-04	83	5	5	3	5	0	0	88	8	40
2008	IS-05	88	6	6	0	0	0	0	94	0	17
2008	IS-06	82	9	5	0	0	0	5	95	0	22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	25	11	4	8	7	3	75	13	123
2017	IS-02	57	7	7	7	7	7	7	75	17	14
2017	IS-03	57	23	11	0	3	3	3	85	4	30
2017	IS-04	34	31	17	6	3	6	3	72	9	35
2017	IS-05	34	25	0	8	13	17	4	74	26	24
2017	IS-06	34	30	18	0	18	0	0	64	18	17
2014	IS	42	20	13	9	8	6	2	67	19	132
2014	IS-02	36	43	7	0	14	0	0	79	14	14
2014	IS-03	68	5	11	5	5	5	0	78	11	19
2014	IS-04	41	22	9	11	7	7	4	71	20	46
2014	IS-05	39	13	19	13	10	6	0	55	24	31
2014	IS-06	32	11	21	11	11	11	5	50	25	19
2011	IS	44	25	10	6	10	2	4	73	16	136
2011	IS-03	44	22	16	3	6	6	3	72	10	32
2011	IS-04	41	35	9	0	9	2	4	81	9	46
2011	IS-05	44	19	15	15	4	0	4	65	19	27
2011	IS-06	44	17	0	11	22	0	6	65	35	18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	32	7	5	3	1	84	8	122
2017	IS-02	61	16	8	8	8	0	77	16	13
2017	IS-03	60	27	7	3	3	0	87	7	30
2017	IS-04	44	41	9	3	3	0	85	6	34
2017	IS-05	48	36	4	8	0	4	87	8	25
2017	IS-06	52	30	12	6	0	0	82	6	17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	58	24	8	6	2	2	84	7	124
2017	IS-02	64	14	14	0	7	0	78	7	14
2017	IS-03	66	17	7	7	0	3	86	7	30
2017	IS-04	57	28	12	3	0	0	85	3	35
2017	IS-05	56	28	4	8	0	4	87	8	25
2017	IS-06	46	36	6	6	0	6	87	6	17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	30	11	7	4	0	77	11	124
2017	IS-02	42	36	7	7	7	0	78	14	14
2017	IS-03	60	24	10	7	0	0	84	7	30
2017	IS-04	43	34	12	12	0	0	77	12	35
2017	IS-05	36	36	12	0	16	0	72	16	25
2017	IS-06	58	18	18	6	0	0	76	6	17
2014	IS	44	36	10	7	3	1	80	10	132
2014	IS-02	43	36	7	7	7	0	79	14	14
2014	IS-03	53	26	16	5	0	0	79	5	19
2014	IS-04	46	35	9	9	2	0	80	11	46
2014	IS-05	39	35	10	10	6	0	74	16	31
2014	IS-06	47	37	11	0	0	5	89	0	19

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	31	17	10	7	10	10	57	21	29
2017	IS-06	14	34	27	7	0	12	7	58	8	15
2014	IS	37	31	11	3	6	9	3	77	10	35
2014	IS-05	58	0	8	8	17	8	0	64	27	12
2014	IS-06	28	44	17	0	0	6	6	81	0	18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	30	18	6	9	10	1	64	16	124
2017	IS-02	29	14	22	0	14	21	0	55	18	14
2017	IS-03	27	43	11	7	7	7	0	75	14	30
2017	IS-04	25	31	15	6	6	14	3	68	14	35
2017	IS-05	20	23	32	8	8	8	0	47	18	25
2017	IS-06	36	28	18	0	18	0	0	64	18	17
2014	IS	26	36	14	9	2	12	0	71	13	132
2014	IS-02	7	36	7	7	7	36	0	67	22	14
2014	IS-03	32	26	16	11	0	16	0	69	13	19
2014	IS-04	24	39	17	9	0	11	0	71	10	46
2014	IS-05	32	26	19	13	6	3	0	60	20	31
2014	IS-06	32	47	5	5	0	11	0	88	6	19
2011	IS	23	33	15	10	7	12	1	64	19	137
2011	IS-03	19	31	25	13	3	9	0	55	17	32
2011	IS-04	26	30	11	9	4	21	0	70	16	47
2011	IS-05	19	37	11	15	7	7	4	63	25	27
2011	IS-06	28	39	6	6	17	6	0	71	24	18

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	34	20	8	10	2	1	60	18	124
2017	IS-02	14	36	22	0	22	6	0	54	23	14
2017	IS-03	24	36	27	3	3	7	0	64	7	30
2017	IS-04	28	34	20	6	9	0	3	64	15	35
2017	IS-05	24	28	20	12	16	0	0	52	28	25
2017	IS-06	30	34	12	24	0	0	0	64	24	17
2014	IS	23	40	14	12	2	8	1	69	15	132
2014	IS-02	7	36	7	7	7	29	7	67	22	14
2014	IS-03	26	37	16	5	0	16	0	75	6	19
2014	IS-04	20	46	22	9	0	4	0	68	9	46
2014	IS-05	29	26	16	23	3	3	0	57	27	31
2014	IS-06	32	47	0	16	0	5	0	83	17	19
2011	IS	20	31	19	14	11	5	0	54	26	137
2011	IS-03	22	19	28	13	13	6	0	43	27	32
2011	IS-04	23	32	15	13	6	11	0	62	21	47
2011	IS-05	15	33	22	19	11	0	0	48	30	27
2011	IS-06	11	44	6	17	22	0	0	56	39	18
2008	IS	21	35	16	13	10	4	1	59	24	124
2008	IS-02	23	23	23	15	15	0	0	46	31	13
2008	IS-03	33	30	19	7	4	4	4	68	12	27
2008	IS-04	13	38	20	10	13	8	0	54	24	40
2008	IS-05	24	29	12	24	6	6	0	56	31	17
2008	IS-06	23	45	9	14	9	0	0	68	23	22

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	24	23	20	12	4	1	41	34	124
2017	IS-02	14	14	14	22	22	14	0	33	50	14
2017	IS-03	13	24	20	23	13	7	0	40	39	30
2017	IS-04	14	26	28	23	6	0	3	41	30	35
2017	IS-05	16	27	16	20	16	4	0	45	38	25
2017	IS-06	24	16	42	12	6	0	0	40	18	17
2014	IS	13	35	23	16	1	12	1	55	19	132
2014	IS-02	7	14	29	7	0	36	7	38	13	14
2014	IS-03	11	47	21	5	0	16	0	69	6	19
2014	IS-04	11	30	26	22	0	11	0	46	24	46
2014	IS-05	16	26	29	19	3	6	0	45	24	31
2014	IS-06	21	53	5	16	0	5	0	78	17	19
2011	IS	9	32	18	20	8	12	1	48	32	137
2011	IS-03	6	31	19	19	6	19	0	46	31	32
2011	IS-04	6	32	21	17	4	17	2	47	26	47
2011	IS-05	7	30	19	26	11	7	0	40	40	27
2011	IS-06	17	33	6	22	22	0	0	50	44	18
2008	IS	12	32	22	14	14	7	0	47	29	125
2008	IS-02	8	31	23	15	15	8	0	42	33	13
2008	IS-03	18	36	18	11	7	11	0	60	20	28
2008	IS-04	3	30	30	13	18	8	0	35	32	40
2008	IS-05	24	12	18	24	12	12	0	40	40	17
2008	IS-06	14	50	14	9	14	0	0	64	23	22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	21	17	18	16	6	1	45	37	124
2017	IS-02	14	7	7	29	29	14	0	25	67	14
2017	IS-03	24	24	20	13	16	3	0	49	31	30
2017	IS-04	19	20	17	23	15	3	3	42	40	35
2017	IS-05	16	27	16	20	12	8	0	47	35	25
2017	IS-06	36	16	24	6	12	6	0	56	19	17
2014	IS	17	39	16	13	5	11	0	62	20	132
2014	IS-02	7	43	0	7	0	43	0	88	13	14
2014	IS-03	11	42	26	5	0	16	0	63	6	19
2014	IS-04	13	39	17	17	4	9	0	57	24	46
2014	IS-05	23	23	16	23	10	6	0	48	34	31
2014	IS-06	32	47	16	0	5	0	0	79	5	19
2011	IS	11	29	13	23	13	11	0	45	40	136
2011	IS-03	9	41	19	19	3	9	0	55	24	32
2011	IS-04	9	21	17	23	9	21	0	38	41	47
2011	IS-05	15	15	8	35	23	4	0	32	60	26
2011	IS-06	6	50	6	17	22	0	0	56	39	18
2008	IS	10	31	17	16	14	12	0	47	34	125
2008	IS-02	0	62	8	8	8	15	0	73	18	13
2008	IS-03	18	36	18	11	4	14	0	63	17	28
2008	IS-04	5	25	18	18	18	18	0	36	42	40
2008	IS-05	12	29	24	18	12	6	0	44	31	17
2008	IS-06	18	27	14	23	14	5	0	48	38	22

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	35	18	20	10	2	1	52	30	124
2017	IS-02	14	14	22	29	14	6	0	31	46	14
2017	IS-03	7	44	26	16	3	3	0	52	20	30
2017	IS-04	22	29	14	20	9	3	3	55	31	35
2017	IS-05	12	36	12	24	16	0	0	48	40	25
2017	IS-06	24	40	18	12	6	0	0	64	18	17
2014	IS	20	38	17	14	6	5	0	61	21	132
2014	IS-02	14	50	7	7	7	14	0	75	17	14
2014	IS-03	16	42	11	21	0	11	0	65	24	19
2014	IS-04	20	37	22	13	7	2	0	58	20	46
2014	IS-05	16	26	23	23	10	3	0	43	33	31
2014	IS-06	42	37	11	5	5	0	0	79	11	19
2011	IS	9	37	17	20	14	4	0	48	35	137
2011	IS-03	9	47	19	13	6	6	0	60	20	32
2011	IS-04	6	32	13	28	15	6	0	41	45	47
2011	IS-05	7	30	19	33	11	0	0	37	44	27
2011	IS-06	6	39	17	6	33	0	0	44	39	18
2008	IS	15	39	15	19	10	2	0	55	30	124
2008	IS-02	15	62	8	15	0	0	0	77	15	13
2008	IS-03	29	29	18	7	14	4	0	59	22	28
2008	IS-04	8	36	18	28	10	0	0	44	38	39
2008	IS-05	12	35	18	24	6	6	0	50	31	17
2008	IS-06	14	50	9	18	9	0	0	64	27	22

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	41	15	11	6	2	0	67	17	124
2017	IS-02	14	36	22	7	7	14	0	58	17	14
2017	IS-03	30	40	17	10	3	0	0	70	13	30
2017	IS-04	22	46	12	12	9	0	0	68	20	35
2017	IS-05	24	36	16	12	8	4	0	62	21	25
2017	IS-06	28	42	12	18	0	0	0	70	18	17
2014	IS	20	46	18	11	0	3	1	69	12	132
2014	IS-02	7	57	14	7	0	7	7	75	8	14
2014	IS-03	21	47	21	5	0	5	0	72	6	19
2014	IS-04	26	39	24	11	0	0	0	65	11	46
2014	IS-05	10	58	19	10	0	3	0	70	10	31
2014	IS-06	37	26	5	26	0	5	0	67	28	19
2011	IS	22	39	18	12	5	4	0	63	18	137
2011	IS-03	31	38	9	13	3	6	0	73	17	32
2011	IS-04	17	45	19	11	4	4	0	64	16	47
2011	IS-05	19	30	26	22	0	4	0	50	23	27
2011	IS-06	11	44	17	6	22	0	0	56	28	18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	37	15	4	2	4	78	7	123
2017	IS-02	36	29	7	7	14	6	69	23	14
2017	IS-03	36	37	20	3	0	3	76	3	30
2017	IS-04	34	51	15	0	0	0	85	0	35
2017	IS-05	42	25	17	4	0	13	76	5	24
2017	IS-06	40	30	12	12	6	0	70	18	17
2014	IS	30	48	12	3	1	5	83	4	132
2014	IS-02	21	50	7	7	7	7	77	15	14
2014	IS-03	21	47	26	0	0	5	72	0	19
2014	IS-04	22	59	15	2	0	2	82	2	46
2014	IS-05	35	42	6	6	0	10	86	7	31
2014	IS-06	58	32	5	0	0	5	94	0	19
2011	IS	37	38	9	5	2	9	82	8	137
2011	IS-03	38	34	9	9	3	6	77	13	32
2011	IS-04	28	45	11	2	2	13	83	5	47
2011	IS-05	44	30	11	7	0	7	80	8	27
2011	IS-06	56	28	6	0	6	6	88	6	18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	36	14	16	7	2	1	62	24	123
2017	IS-02	21	14	22	14	22	7	0	38	39	14
2017	IS-03	23	20	27	20	10	0	0	43	30	30
2017	IS-04	28	35	12	15	3	3	5	68	19	35
2017	IS-05	17	50	8	16	4	4	0	70	21	24
2017	IS-06	22	66	0	12	0	0	0	88	12	17
2014	IS	31	37	14	11	2	4	2	72	14	132
2014	IS-02	29	36	7	14	0	14	0	75	17	14
2014	IS-03	21	53	11	5	0	5	5	82	6	19
2014	IS-04	28	37	15	15	0	2	2	68	16	46
2014	IS-05	29	29	19	13	6	3	0	60	20	31
2014	IS-06	58	26	11	0	5	0	0	84	5	19
2011	IS	35	24	12	11	7	11	0	66	20	137
2011	IS-03	41	28	13	6	6	6	0	73	13	32
2011	IS-04	30	17	17	15	6	15	0	55	25	47
2011	IS-05	33	33	7	7	11	7	0	72	20	27
2011	IS-06	50	28	6	0	6	11	0	88	6	18
2008	IS	21	35	14	14	8	8	0	61	24	124
2008	IS-02	17	33	17	17	17	0	0	50	33	12
2008	IS-03	29	25	21	4	11	11	0	60	16	28
2008	IS-04	13	48	10	20	5	5	0	63	26	40
2008	IS-05	18	47	6	12	0	18	0	79	14	17
2008	IS-06	36	18	14	18	5	9	0	60	25	22

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	31	16	18	12	6	1	50	32	124
2017	IS-02	7	29	14	7	22	21	0	45	36	14
2017	IS-03	20	33	10	13	14	7	3	59	30	30
2017	IS-04	14	32	14	29	9	0	2	47	38	35
2017	IS-05	16	28	20	23	4	8	0	48	30	25
2017	IS-06	18	28	30	6	18	0	0	46	24	17
2014	IS	20	31	21	16	2	8	2	56	20	132
2014	IS-02	21	29	7	14	7	21	0	64	27	14
2014	IS-03	21	26	26	11	0	11	5	56	13	19
2014	IS-04	15	39	20	17	0	7	2	60	19	46
2014	IS-05	16	26	32	16	3	6	0	45	21	31
2014	IS-06	37	21	11	21	5	5	0	61	28	19
2011	IS	12	35	15	16	12	10	0	52	31	136
2011	IS-03	13	47	13	13	13	3	0	61	26	32
2011	IS-04	11	30	17	20	11	11	0	46	34	46
2011	IS-05	4	41	19	11	11	15	0	52	26	27
2011	IS-06	28	22	17	11	17	6	0	53	29	18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	15	19	11	16	19	7	39	35	124
2017	IS-02	14	22	14	14	14	21	0	45	36	14
2017	IS-03	16	20	23	3	13	17	7	48	22	30
2017	IS-04	14	11	28	12	12	20	3	33	30	35
2017	IS-05	8	16	4	24	12	24	12	38	56	25
2017	IS-06	24	0	24	0	34	12	6	29	42	17
2014	IS	8	15	20	20	15	16	5	30	45	132
2014	IS-02	7	14	21	0	21	29	7	33	33	14
2014	IS-03	11	26	11	16	16	21	0	47	40	19
2014	IS-04	0	13	24	26	13	17	7	17	51	46
2014	IS-05	10	13	23	26	16	10	3	26	48	31
2014	IS-06	26	5	21	21	11	11	5	38	38	19
2011	IS	7	17	19	21	11	23	3	32	43	135
2011	IS-03	10	19	29	10	10	19	3	38	25	31
2011	IS-04	4	19	17	26	9	23	2	31	46	47
2011	IS-05	7	15	22	22	15	19	0	27	45	27
2011	IS-06	12	12	0	35	12	24	6	33	67	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	61	15	11	8	2	2	1	78	11	123
2017	IS-02	72	7	7	0	7	6	0	85	8	14
2017	IS-03	57	20	7	13	0	3	0	80	14	30
2017	IS-04	53	17	15	9	3	0	3	72	12	34
2017	IS-05	60	15	16	8	0	0	0	76	8	25
2017	IS-06	82	6	6	6	0	0	0	88	6	17
2014	IS	55	29	5	6	2	2	2	87	8	132
2014	IS-02	50	29	0	7	0	0	14	92	8	14
2014	IS-03	47	32	11	5	0	5	0	83	6	19
2014	IS-04	59	26	7	4	2	2	0	87	7	46
2014	IS-05	52	32	3	10	3	0	0	84	13	31
2014	IS-06	63	26	5	5	0	0	0	89	5	19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	66	23	3	1	1	5	2	95	2	124
2017	IS-02	71	22	0	0	0	0	7	100	0	14
2017	IS-03	70	23	7	0	0	0	0	93	0	30
2017	IS-04	72	23	3	0	3	0	0	94	3	35
2017	IS-05	44	28	0	4	0	20	4	95	5	25
2017	IS-06	78	18	0	0	0	5	0	100	0	17
2014	IS	68	26	3	0	0	2	1	97	0	132
2014	IS-02	64	29	0	0	0	0	7	100	0	14
2014	IS-03	58	26	5	0	0	11	0	94	0	19
2014	IS-04	72	24	2	0	0	2	0	98	0	46
2014	IS-05	68	29	3	0	0	0	0	97	0	31
2014	IS-06	74	21	5	0	0	0	0	95	0	19
2011	IS	61	19	10	1	2	2	4	85	4	137
2011	IS-03	66	16	9	0	6	3	0	84	6	32
2011	IS-04	49	30	11	0	2	0	9	86	2	47
2011	IS-05	63	11	15	7	0	0	4	77	8	27
2011	IS-06	67	11	11	0	0	6	6	88	0	18
2008	IS	59	21	10	2	2	3	3	85	4	125
2008	IS-02	54	31	0	0	0	8	8	100	0	13
2008	IS-03	50	21	18	4	0	4	4	77	4	28
2008	IS-04	75	13	3	3	3	3	3	92	5	40
2008	IS-05	53	29	6	0	0	6	6	93	0	17
2008	IS-06	55	27	18	0	0	0	0	82	0	22

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	29	19	12	7	6	1	59	21	123
2017	IS-02	29	22	14	7	7	14	7	64	18	14
2017	IS-03	35	17	27	10	8	3	0	54	18	29
2017	IS-04	28	31	20	9	9	3	0	61	18	35
2017	IS-05	20	28	12	20	8	11	0	55	32	25
2017	IS-06	11	54	18	18	0	0	0	64	18	17
2014	IS	27	37	15	11	7	3	0	66	18	132
2014	IS-02	14	57	7	7	7	7	0	77	15	14
2014	IS-03	21	53	11	5	5	5	0	78	11	19
2014	IS-04	30	35	17	13	4	0	0	65	17	46
2014	IS-05	32	26	16	13	10	3	0	60	23	31
2014	IS-06	32	32	16	5	11	5	0	67	17	19
2011	IS	21	37	14	17	10	1	1	59	27	136
2011	IS-03	25	34	13	16	13	0	0	59	28	32
2011	IS-04	13	43	13	22	4	2	2	59	27	46
2011	IS-05	22	41	15	11	11	0	0	63	22	27
2011	IS-06	28	22	11	17	22	0	0	50	39	18
2008	IS	23	35	19	11	7	3	1	61	19	124
2008	IS-02	31	31	15	8	8	0	8	67	17	13
2008	IS-03	25	32	14	25	4	0	0	57	29	28
2008	IS-04	28	40	20	5	5	3	0	69	10	40
2008	IS-05	19	38	19	6	6	13	0	64	14	16
2008	IS-06	14	32	23	14	14	5	0	48	29	22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	20	22	16	18	19	4	2	45	39	124
2017	IS-02	14	14	7	35	22	0	7	31	61	14
2017	IS-03	20	20	16	20	20	3	0	42	41	30
2017	IS-04	15	31	17	12	23	3	0	47	36	35
2017	IS-05	36	8	8	20	20	8	0	48	43	25
2017	IS-06	18	36	24	12	6	5	0	56	19	17
2014	IS	15	27	16	17	19	5	1	45	38	132
2014	IS-02	7	36	7	0	36	14	0	50	42	14
2014	IS-03	16	21	11	37	5	11	0	41	47	19
2014	IS-04	13	26	15	20	22	2	2	41	43	46
2014	IS-05	19	29	19	13	16	3	0	50	30	31
2014	IS-06	21	32	21	16	11	0	0	53	26	19
2011	IS	16	26	13	20	23	0	1	43	44	137
2011	IS-03	13	16	13	28	28	0	3	29	58	32
2011	IS-04	11	36	15	17	21	0	0	47	38	47
2011	IS-05	26	26	15	22	7	0	4	54	31	27
2011	IS-06	22	28	6	11	33	0	0	50	44	18
2008	IS	14	31	17	19	18	1	0	45	38	125
2008	IS-02	0	31	23	38	8	0	0	31	46	13
2008	IS-03	14	32	11	25	14	4	0	48	41	28
2008	IS-04	15	35	20	15	15	0	0	50	30	40
2008	IS-05	18	35	12	12	24	0	0	53	35	17
2008	IS-06	18	23	18	18	23	0	0	41	41	22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	40	19	8	7	3	65	15	123
2017	IS-02	36	42	0	7	14	0	78	22	14
2017	IS-03	16	44	20	13	3	3	63	17	30
2017	IS-04	19	40	23	6	6	6	63	12	35
2017	IS-05	28	32	24	8	8	0	60	16	25
2017	IS-06	32	38	13	6	6	5	73	13	16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	38	14	2	1	1	84	2	124
2017	IS-02	57	22	22	0	0	0	78	0	14
2017	IS-03	50	37	10	3	0	0	87	3	30
2017	IS-04	37	43	17	0	3	0	80	3	35
2017	IS-05	44	36	12	4	0	4	83	4	25
2017	IS-06	46	42	12	0	0	0	88	0	17
2014	IS	43	39	11	2	2	4	86	3	132
2014	IS-02	43	36	14	0	7	0	79	7	14
2014	IS-03	37	47	11	0	0	5	89	0	19
2014	IS-04	46	33	11	2	0	9	86	2	46
2014	IS-05	42	39	13	3	3	0	81	6	31
2014	IS-06	47	47	5	0	0	0	95	0	19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	45	11	6	0	2	83	6	124
2017	IS-02	50	14	7	14	0	14	75	17	14
2017	IS-03	33	54	7	7	0	0	87	7	30
2017	IS-04	31	51	17	0	0	0	83	0	35
2017	IS-05	32	48	12	8	0	0	80	8	25
2017	IS-06	42	36	12	6	0	5	81	6	17
2014	IS	38	48	6	5	2	2	88	6	132
2014	IS-02	36	43	7	7	7	0	79	14	14
2014	IS-03	37	58	5	0	0	0	95	0	19
2014	IS-04	41	41	9	7	0	2	84	7	46
2014	IS-05	35	55	3	3	3	0	90	6	31
2014	IS-06	42	42	5	5	0	5	89	6	19
2011	IS	28	43	11	7	5	6	76	12	137
2011	IS-03	31	50	9	3	3	3	84	6	32
2011	IS-04	21	47	11	4	4	13	78	10	47
2011	IS-05	37	19	22	19	4	0	56	22	27
2011	IS-06	11	67	6	0	11	6	82	12	18

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	46	11	5	2	0	0	83	6	124
2017	IS-02	35	36	14	7	7	0	0	71	14	14
2017	IS-03	36	54	3	7	0	0	0	90	7	30
2017	IS-04	43	46	9	0	3	0	0	88	3	35
2017	IS-05	28	48	20	4	0	0	0	76	4	25
2017	IS-06	46	36	12	6	0	0	0	82	6	17
2014	IS	48	43	6	2	1	0	0	91	3	132
2014	IS-02	50	36	7	7	0	0	0	86	7	14
2014	IS-03	47	42	5	5	0	0	0	89	5	19
2014	IS-04	48	52	0	0	0	0	0	100	0	46
2014	IS-05	42	42	10	3	3	0	0	84	6	31
2014	IS-06	63	26	11	0	0	0	0	89	0	19
2011	IS	39	44	10	4	3	0	1	84	7	135
2011	IS-03	50	41	3	3	3	0	0	91	6	32
2011	IS-04	33	50	9	7	2	0	0	83	9	46
2011	IS-05	37	41	22	0	0	0	0	78	0	27
2011	IS-06	24	53	6	0	12	0	6	81	13	17
2008	IS	36	40	13	5	5	2	0	77	10	125
2008	IS-02	46	31	8	8	8	0	0	77	15	13
2008	IS-03	39	36	11	7	4	4	0	78	11	28
2008	IS-04	28	50	18	3	3	0	0	78	5	40
2008	IS-05	35	35	12	6	6	6	0	75	13	17
2008	IS-06	45	32	14	5	5	0	0	77	9	22

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	32	20	11	6	1	62	18	124
2017	IS-02	29	35	22	7	7	0	64	14	14
2017	IS-03	30	41	16	3	7	3	73	10	30
2017	IS-04	37	31	12	15	6	0	68	20	35
2017	IS-05	16	27	32	16	8	0	44	24	25
2017	IS-06	34	18	30	18	0	0	52	18	17
2014	IS	33	42	14	10	2	0	74	12	132
2014	IS-02	29	50	0	14	7	0	79	21	14
2014	IS-03	32	47	5	16	0	0	79	16	19
2014	IS-04	30	41	17	11	0	0	72	11	46
2014	IS-05	29	42	23	0	6	0	71	6	31
2014	IS-06	53	26	5	16	0	0	79	16	19
2011	IS	33	36	16	9	6	0	69	15	137
2011	IS-03	31	44	16	6	3	0	75	9	32
2011	IS-04	30	38	19	11	2	0	68	13	47
2011	IS-05	37	22	22	15	4	0	59	19	27
2011	IS-06	22	44	11	6	17	0	67	22	18

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	30	19	15	5	0	62	19	124
2017	IS-02	22	35	22	14	7	0	57	22	14
2017	IS-03	40	27	24	3	7	0	66	10	30
2017	IS-04	37	34	9	17	3	0	71	20	35
2017	IS-05	16	28	36	16	4	0	44	20	25
2017	IS-06	40	24	6	30	0	0	64	30	17
2014	IS	34	39	14	11	2	0	73	13	132
2014	IS-02	29	43	7	14	7	0	71	21	14
2014	IS-03	32	47	16	5	0	0	79	5	19
2014	IS-04	30	37	20	13	0	0	67	13	46
2014	IS-05	35	39	13	6	6	0	74	13	31
2014	IS-06	53	26	5	16	0	0	79	16	19
2011	IS	29	45	11	10	5	0	74	15	137
2011	IS-03	31	47	9	9	3	0	78	13	32
2011	IS-04	28	47	13	11	2	0	74	13	47
2011	IS-05	33	37	15	11	4	0	70	15	27
2011	IS-06	22	44	6	11	17	0	67	28	18
2008	IS	28	38	16	9	8	1	67	17	125
2008	IS-02	31	31	15	8	15	0	62	23	13
2008	IS-03	39	39	11	4	4	4	81	7	28
2008	IS-04	18	58	10	13	3	0	75	15	40
2008	IS-05	35	12	41	6	6	0	47	12	17
2008	IS-06	27	32	14	14	14	0	59	27	22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	19	21	15	11	6	1	50	28	124
2017	IS-02	35	7	14	14	22	7	0	46	39	14
2017	IS-03	33	16	20	7	10	14	0	57	19	30
2017	IS-04	28	26	26	15	6	0	0	54	20	35
2017	IS-05	16	20	20	15	16	8	4	41	36	25
2017	IS-06	28	18	18	30	6	0	0	46	36	17
2014	IS	28	24	21	11	9	7	0	56	21	132
2014	IS-02	36	7	21	0	21	14	0	50	25	14
2014	IS-03	26	37	32	0	0	5	0	67	0	19
2014	IS-04	28	22	22	15	9	4	0	52	25	46
2014	IS-05	29	26	16	13	13	3	0	57	27	31
2014	IS-06	26	26	16	11	5	16	0	63	19	19
2011	IS	25	23	19	16	13	4	0	50	30	137
2011	IS-03	22	34	13	13	19	0	0	56	31	32
2011	IS-04	21	19	30	15	11	4	0	42	27	47
2011	IS-05	33	22	15	11	11	7	0	60	24	27
2011	IS-06	17	22	11	28	22	0	0	39	50	18
2008	IS	18	26	25	14	15	3	0	45	30	125
2008	IS-02	15	23	23	8	31	0	0	38	38	13
2008	IS-03	18	39	21	11	7	4	0	59	19	28
2008	IS-04	18	25	30	20	5	3	0	44	26	40
2008	IS-05	29	24	18	0	18	12	0	60	20	17
2008	IS-06	9	18	27	18	27	0	0	27	45	22

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	IS	34	35	31	124
2017	IS-02	36	21	43	14
2017	IS-03	30	41	30	30
2017	IS-04	29	34	37	35
2017	IS-05	44	32	24	25
2017	IS-06	36	48	16	17
2014	IS	33	33	34	132
2014	IS-02	43	43	14	14
2014	IS-03	16	42	42	19
2014	IS-04	28	33	39	46
2014	IS-05	35	32	32	31
2014	IS-06	53	26	21	19
2011	IS	39	23	37	137
2011	IS-03	28	31	41	32
2011	IS-04	28	32	40	47
2011	IS-05	48	19	33	27
2011	IS-06	61	6	33	18

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	IS	12	24	40	12	7	5	42
2017	IS-04	20	30	20	0	19	10	10
2017	IS-05	28	9	54	0	9	0	11
2014	IS	7	23	56	5	9999	9	43
2014	IS-04	0	8	85	0	9999	8	13
2014	IS-05	9	18	45	9	9999	18	11
2014	IS-06	10	40	50	0	9999	0	10
2011	IS	13	11	56	9	9999	11	54
2011	IS-04	0	8	62	15	9999	15	13
2011	IS-05	15	0	54	8	9999	23	13
2011	IS-06	18	18	55	9	9999	0	11

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	15	85	124
2017	IS-03	16	84	30
2017	IS-04	15	85	35
2014	IS	16	84	131
2014	IS-04	11	89	46
2014	IS-05	19	81	31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	84	19
2014	IS	71	21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	IS	32	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	IS	52	19
2014	IS	48	21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	IS	47	19
2014	IS	33	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	IS	41	19
2014	IS	38	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	IS	53	19
2014	IS	48	21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	IS	0	19
2014	IS	0	21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	IS	0	19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	IS	41	19
2014	IS	38	21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	IS	47	19
2014	IS	67	21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	IS	25	19
2014	IS	29	21

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	IS	25	19
2014	IS	24	21

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	IS	32	19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	IS	47	17
2014	IS	43	21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	53	17
2014	IS	48	21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	IS	0	17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	75	25	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	7	21	7	7	32	15	33	27	124
2017	IS-02	22	7	22	0	7	28	14	50	13	14
2017	IS-03	7	3	16	10	10	30	24	21	43	30
2017	IS-04	11	5	29	6	6	35	9	29	21	35
2017	IS-05	0	12	24	8	4	32	20	25	25	25
2017	IS-06	24	12	12	12	6	28	6	55	27	17
2014	IS	10	9	25	4	5	37	11	36	16	132
2014	IS-02	0	14	29	7	7	29	14	25	25	14
2014	IS-03	16	0	16	11	5	42	11	33	33	19
2014	IS-04	9	13	22	2	0	41	13	48	5	46
2014	IS-05	3	6	35	0	10	32	13	18	18	31
2014	IS-06	26	5	26	5	5	32	0	46	15	19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	24	23	7	4	19	3	57	14	123
2017	IS-02	22	14	22	7	0	28	7	56	11	14
2017	IS-03	24	21	20	7	3	21	3	60	13	29
2017	IS-04	20	22	26	9	6	17	0	51	18	35
2017	IS-05	8	24	28	8	0	24	8	47	12	25
2017	IS-06	36	42	12	0	6	5	0	81	6	17
2014	IS	19	28	27	3	2	19	2	60	7	132
2014	IS-02	21	50	14	0	7	7	0	77	8	14
2014	IS-03	16	53	11	0	0	21	0	87	0	19
2014	IS-04	15	22	39	2	0	17	4	47	3	46
2014	IS-05	16	13	32	10	6	19	3	38	21	31
2014	IS-06	37	26	11	0	0	26	0	86	0	19
2011	IS	26	30	20	3	3	18	0	68	7	137
2011	IS-03	34	34	13	0	0	19	0	85	0	32
2011	IS-04	19	34	26	2	2	17	0	64	5	47
2011	IS-05	26	19	22	7	4	22	0	57	14	27
2011	IS-06	28	22	28	6	11	6	0	53	18	18

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	37	16	12	8	2	2	63	21	124
2017	IS-02	14	7	21	22	29	0	7	23	54	14
2017	IS-03	20	36	20	10	14	0	0	56	24	30
2017	IS-04	23	54	12	9	0	3	0	79	9	35
2017	IS-05	36	24	12	24	4	0	0	60	28	25
2017	IS-06	18	40	18	0	6	6	12	71	7	17
2014	IS	23	42	13	11	5	2	3	70	17	132
2014	IS-02	7	36	7	21	7	7	14	55	36	14
2014	IS-03	16	53	11	5	11	5	0	72	17	19
2014	IS-04	20	46	15	17	2	0	0	65	20	46
2014	IS-05	32	32	19	3	6	3	3	69	10	31
2014	IS-06	37	42	5	5	5	0	5	83	11	19
2011	IS	21	57	7	10	3	0	2	80	14	135
2011	IS-03	22	56	9	9	3	0	0	78	13	32
2011	IS-04	20	62	9	7	2	0	0	82	9	45
2011	IS-05	22	41	7	26	4	0	0	63	30	27
2011	IS-06	28	61	0	0	0	0	11	100	0	18
2008	IS	14	50	14	10	6	3	3	68	17	125
2008	IS-02	8	38	15	15	15	0	8	50	33	13
2008	IS-03	18	61	11	7	4	0	0	79	11	28
2008	IS-04	18	53	15	10	0	5	0	74	11	40
2008	IS-05	0	35	29	6	12	12	6	43	21	17
2008	IS-06	23	41	5	14	9	0	9	70	25	22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	10	24	6	7	34	9	34	24	124
2017	IS-02	7	7	14	14	14	35	7	25	50	14
2017	IS-03	13	13	13	7	3	43	7	53	20	30
2017	IS-04	8	9	35	3	12	28	6	26	22	35
2017	IS-05	8	8	20	8	0	40	16	36	18	25
2017	IS-06	12	12	36	6	5	24	6	34	15	17
2014	IS	5	11	23	5	4	42	10	32	19	132
2014	IS-02	0	21	21	0	0	43	14	50	0	14
2014	IS-03	11	21	21	5	5	37	0	50	17	19
2014	IS-04	2	4	20	9	2	50	13	18	29	46
2014	IS-05	3	3	32	6	10	39	6	12	29	31
2014	IS-06	5	16	21	0	0	42	16	50	0	19
2011	IS	4	13	19	4	4	50	7	37	20	135
2011	IS-03	3	26	26	6	3	32	3	45	15	31
2011	IS-04	0	6	13	2	4	68	6	25	25	47
2011	IS-05	8	8	31	4	4	42	4	29	14	26
2011	IS-06	6	17	17	6	6	39	11	44	22	18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	29	16	4	3	18	2	71	9	124
2017	IS-02	7	14	14	7	7	42	7	43	29	14
2017	IS-03	36	30	11	3	0	20	0	83	4	30
2017	IS-04	31	43	9	3	0	15	0	87	3	35
2017	IS-05	20	32	20	0	8	20	0	65	10	25
2017	IS-06	34	12	30	12	0	0	12	53	14	17
2014	IS	30	33	11	6	2	16	2	78	9	132
2014	IS-02	21	29	0	7	0	29	14	88	13	14
2014	IS-03	26	37	16	0	0	21	0	80	0	19
2014	IS-04	30	30	15	7	2	15	0	72	10	46
2014	IS-05	29	35	10	10	3	10	3	74	15	31
2014	IS-06	42	32	5	5	0	16	0	88	6	19
2011	IS	39	31	9	3	1	15	2	84	5	137
2011	IS-03	47	22	13	0	3	16	0	81	4	32
2011	IS-04	34	30	13	4	0	19	0	79	5	47
2011	IS-05	37	41	4	4	0	15	0	91	4	27
2011	IS-06	39	28	6	6	6	6	11	80	13	18
2008	IS	26	38	14	2	2	14	2	77	6	125
2008	IS-02	15	46	8	0	8	15	8	80	10	13
2008	IS-03	39	50	4	0	0	7	0	96	0	28
2008	IS-04	25	38	20	3	3	13	0	71	6	40
2008	IS-05	24	18	24	6	0	29	0	58	8	17
2008	IS-06	27	36	18	0	0	14	5	78	0	22

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	21	29	17	6	4	20	2	64	14	124
2017	IS-02	7	7	29	0	7	42	7	29	14	14
2017	IS-03	26	30	13	3	3	24	0	74	9	30
2017	IS-04	23	37	12	11	0	17	0	72	14	35
2017	IS-05	12	36	12	8	8	24	0	63	21	25
2017	IS-06	28	24	30	6	0	0	12	59	7	17
2014	IS	23	31	15	6	2	20	2	70	11	132
2014	IS-02	7	29	14	7	0	29	14	63	13	14
2014	IS-03	16	42	16	0	0	26	0	79	0	19
2014	IS-04	24	26	17	9	0	24	0	66	11	46
2014	IS-05	19	32	16	10	6	13	3	62	19	31
2014	IS-06	42	26	11	0	5	16	0	81	6	19
2011	IS	30	35	11	2	3	18	1	80	6	136
2011	IS-03	31	31	16	3	3	16	0	74	7	32
2011	IS-04	26	35	15	2	0	22	0	78	3	46
2011	IS-05	26	41	7	4	0	22	0	86	5	27
2011	IS-06	28	39	6	0	17	6	6	75	19	18
2008	IS	28	30	12	6	4	16	4	73	12	125
2008	IS-02	38	23	8	8	0	15	8	80	10	13
2008	IS-03	36	29	14	7	0	7	7	75	8	28
2008	IS-04	25	38	13	3	5	18	0	76	9	40
2008	IS-05	24	24	0	12	6	29	6	73	27	17
2008	IS-06	23	32	23	0	5	14	5	67	6	22

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	5	95	123
2017	IS-03	0	100	29
2014	IS	8	92	132

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	10	24	1	3	40	11	43	8	123
2017	IS-02	14	14	14	0	7	35	14	57	14	14
2017	IS-03	10	3	33	0	0	41	13	29	0	30
2017	IS-04	11	8	32	0	6	35	9	34	10	35
2017	IS-05	8	13	13	4	0	45	17	56	11	24
2017	IS-06	12	18	18	0	6	40	6	56	11	17
2014	IS	10	13	20	1	2	45	9	50	5	132
2014	IS-02	0	21	14	0	7	36	21	50	17	14
2014	IS-03	11	11	26	0	0	47	5	44	0	19
2014	IS-04	13	11	13	2	0	48	13	61	6	46
2014	IS-05	3	13	32	0	3	42	6	31	6	31
2014	IS-06	21	11	21	0	0	47	0	60	0	19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	29	30	18	2	2	15	3	73	5	123
2017	IS-02	22	22	22	7	7	14	7	55	18	14
2017	IS-03	34	29	20	0	0	14	3	75	0	29
2017	IS-04	26	28	23	0	3	20	0	67	4	35
2017	IS-05	20	40	16	4	0	16	4	75	5	25
2017	IS-06	46	30	6	0	6	6	6	86	7	17
2014	IS	18	35	15	2	2	26	3	74	4	132
2014	IS-02	21	43	7	0	7	14	7	82	9	14
2014	IS-03	16	58	5	0	0	21	0	93	0	19
2014	IS-04	15	33	24	2	0	22	4	65	3	46
2014	IS-05	10	26	19	3	3	35	3	58	11	31
2014	IS-06	42	21	5	0	0	32	0	92	0	19
2011	IS	36	28	14	1	2	18	0	79	4	137
2011	IS-03	44	28	13	0	0	16	0	85	0	32
2011	IS-04	32	32	15	0	2	19	0	79	3	47
2011	IS-05	26	22	19	7	0	26	0	65	10	27
2011	IS-06	44	28	11	0	11	6	0	76	12	18

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	20	22	9	23	1	44	33	123
2017	IS-02	14	28	14	7	29	7	46	39	14
2017	IS-03	34	23	20	7	16	0	57	23	30
2017	IS-04	24	24	21	11	21	0	48	32	34
2017	IS-05	24	16	20	8	32	0	40	40	25
2017	IS-06	18	6	36	18	18	5	25	38	17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	13	22	24	20	19	2	35	41	124
2017	IS-02	21	7	29	7	29	7	30	39	14
2017	IS-03	20	30	20	20	6	3	52	28	30
2017	IS-04	11	26	31	17	15	0	37	32	35
2017	IS-05	8	20	16	32	24	0	28	56	25
2017	IS-06	6	6	28	24	36	0	12	60	17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	19	26	18	23	1	33	41	124
2017	IS-02	21	14	22	0	36	7	38	39	14
2017	IS-03	24	23	23	17	13	0	47	30	30
2017	IS-04	11	20	31	20	17	0	31	38	35
2017	IS-05	8	20	23	16	32	0	28	48	25
2017	IS-06	6	6	30	34	24	0	12	58	17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	15	24	21	25	2	29	47	124
2017	IS-02	28	22	14	7	22	7	53	31	14
2017	IS-03	24	10	23	30	13	0	34	43	30
2017	IS-04	8	23	19	23	23	3	33	48	35
2017	IS-05	7	16	16	20	40	0	24	60	25
2017	IS-06	6	0	48	16	30	0	6	46	17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	26	28	19	10	10	2	5	58	22	124
2017	IS-02	28	22	22	0	14	0	14	58	17	14
2017	IS-03	47	30	7	7	3	7	0	82	11	30
2017	IS-04	20	43	20	3	9	0	6	67	12	35
2017	IS-05	20	24	16	24	12	0	4	45	38	25
2017	IS-06	12	6	48	16	18	0	0	18	34	17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	26	25	16	9	50	25	122
2017	IS-02	42	14	36	7	0	57	7	14
2017	IS-03	43	30	10	14	3	73	17	30
2017	IS-04	12	36	28	9	15	48	25	33
2017	IS-05	20	16	28	23	12	36	36	25
2017	IS-06	6	18	36	34	6	24	40	17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	24	22	15	13	1	50	28	122
2017	IS-02	22	28	14	14	22	0	50	36	14
2017	IS-03	27	30	16	16	10	0	57	26	30
2017	IS-04	30	18	24	9	18	0	48	28	33
2017	IS-05	27	20	24	12	12	4	50	25	25
2017	IS-06	18	18	36	22	6	0	36	28	17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	23	18	22	21	38	43	122
2017	IS-02	14	21	29	22	14	35	36	14
2017	IS-03	17	33	17	20	13	50	33	30
2017	IS-04	15	24	15	28	18	39	46	33
2017	IS-05	16	24	12	16	32	40	48	25
2017	IS-06	12	6	30	22	30	18	52	17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	18	24	20	15	2	40	35	122
2017	IS-02	14	22	22	22	14	7	38	39	14
2017	IS-03	34	16	24	13	13	0	50	26	30
2017	IS-04	20	21	31	15	9	3	43	25	33
2017	IS-05	19	12	20	28	20	0	32	48	25
2017	IS-06	12	24	24	22	18	0	36	40	17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	32	17	8	8	1	67	17	121
2017	IS-02	35	36	14	0	7	7	77	8	14
2017	IS-03	40	40	10	10	0	0	80	10	30
2017	IS-04	27	39	22	0	12	0	66	12	33
2017	IS-05	48	16	16	8	12	0	64	20	25
2017	IS-06	13	32	25	24	6	0	44	30	16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	29	10	5	3	2	81	8	124
2017	IS-02	64	14	14	7	0	0	78	7	14
2017	IS-03	50	34	7	3	3	3	86	7	30
2017	IS-04	48	29	12	6	6	0	77	12	35
2017	IS-05	48	28	16	4	0	4	79	4	25
2017	IS-06	54	36	5	6	0	0	89	6	17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	75	10	4	7	1	3	88	8	123
2017	IS-02	64	7	7	14	0	7	77	16	14
2017	IS-03	70	10	7	6	0	7	86	7	30
2017	IS-04	82	9	0	6	3	0	91	9	34
2017	IS-05	72	20	0	4	0	4	96	4	25
2017	IS-06	78	0	12	11	0	0	78	11	17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	56	26	9	2	2	4	86	5	124
2017	IS-02	64	22	0	0	0	14	100	0	14
2017	IS-03	57	17	13	3	7	3	76	10	30
2017	IS-04	54	34	6	3	3	0	88	6	35
2017	IS-05	56	24	12	0	0	8	87	0	25
2017	IS-06	60	30	6	5	0	0	89	5	17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	25	10	10	3	1	2	77	13	124
2017	IS-02	42	22	7	22	0	0	7	69	23	14
2017	IS-03	60	17	7	6	3	3	3	82	10	30
2017	IS-04	51	38	9	3	0	0	0	88	3	35
2017	IS-05	40	24	16	16	4	0	0	64	20	25
2017	IS-06	60	18	6	11	6	0	0	78	16	17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	14	6	1	34	89	2	122
2017	IS-02	57	0	7	0	36	89	0	14
2017	IS-03	43	7	0	3	47	94	6	30
2017	IS-04	51	9	3	0	38	95	0	35
2017	IS-05	39	22	9	0	31	87	0	23
2017	IS-06	36	36	12	5	12	81	5	17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	66	17	6	1	10	92	1	124
2017	IS-02	64	14	7	0	14	92	0	14
2017	IS-03	60	20	7	3	10	89	4	30
2017	IS-04	65	15	9	0	12	90	0	35
2017	IS-05	68	24	0	0	8	100	0	25
2017	IS-06	84	6	5	0	6	95	0	17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	71	10	7	2	3	7	87	6	123
2017	IS-02	42	7	14	14	14	7	53	31	14
2017	IS-03	63	13	10	3	3	7	82	7	30
2017	IS-04	80	6	3	0	0	12	97	0	35
2017	IS-05	80	8	4	0	4	4	92	4	25
2017	IS-06	76	13	6	0	0	5	93	0	16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	27	17	4	2	1	3	77	6	124
2017	IS-02	35	29	29	0	0	0	7	69	0	14
2017	IS-03	43	28	16	3	7	0	3	73	10	30
2017	IS-04	43	28	20	3	0	3	3	75	3	35
2017	IS-05	44	28	16	7	0	0	4	75	8	25
2017	IS-06	66	24	5	6	0	0	0	89	6	17

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	6	28	39	15	12	34	27	124
2017	IS-02	14	14	29	43	0	28	43	14
2017	IS-03	7	40	43	7	3	47	10	30
2017	IS-04	3	43	34	6	15	46	20	35
2017	IS-05	8	16	48	15	12	24	27	25
2017	IS-06	0	6	36	30	28	6	58	17

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	19	39	20	9	28	33	124
2017	IS-02	29	14	22	22	14	35	43	14
2017	IS-03	13	17	26	30	13	43	30	30
2017	IS-04	9	20	46	14	11	25	28	35
2017	IS-05	20	19	48	12	0	12	40	25
2017	IS-06	5	24	48	24	0	24	28	17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	27	47	14	7	4	2	74	11	123
2017	IS-02	21	43	22	7	7	0	64	14	14
2017	IS-03	27	49	17	3	0	3	79	4	29
2017	IS-04	28	51	6	6	9	0	80	15	35
2017	IS-05	20	48	16	12	0	4	71	13	25
2017	IS-06	36	30	18	12	5	0	66	16	17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	34	21	11	15	2	51	27	123
2017	IS-02	22	35	14	7	22	0	57	29	14
2017	IS-03	13	39	28	10	6	3	54	17	30
2017	IS-04	19	28	20	23	9	0	48	32	35
2017	IS-05	16	27	20	8	24	4	45	34	25
2017	IS-06	19	43	13	0	25	0	62	25	16

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	17	83	124
2017	IS-03	17	83	30
2017	IS-04	17	83	35
2017	IS-06	28	72	17
2014	IS	17	83	132
2014	IS-03	26	74	19
2014	IS-04	26	74	46

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	82	18	21
2014	IS	86	14	22
2014	IS-04	83	17	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	59	41	0	100	0	17
2014	IS	47	42	11	89	11	19
2014	IS-04	40	40	20	80	20	10

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	18	19	11	19	4	1	29	71	124
2017	IS-02	29	28	0	22	22	0	0	29	71	14
2017	IS-03	40	17	26	0	13	0	3	42	58	30
2017	IS-04	26	17	23	9	16	9	0	28	72	35
2017	IS-05	28	12	24	8	24	4	0	29	71	25
2017	IS-06	12	24	12	30	18	5	0	13	88	17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	24	84
2017	IS-02	40	10
2017	IS-03	11	17
2017	IS-04	13	23
2017	IS-05	35	17
2017	IS-06	21	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	30	84
2017	IS-02	20	10
2017	IS-03	23	17
2017	IS-04	31	23
2017	IS-05	52	17
2017	IS-06	14	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	18	84
2017	IS-02	40	10
2017	IS-03	12	17
2017	IS-04	9	23
2017	IS-05	29	17
2017	IS-06	7	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	IS	46	84
2017	IS-02	20	10
2017	IS-03	42	17
2017	IS-04	51	23
2017	IS-05	53	17
2017	IS-06	50	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	IS	7	84
2017	IS-02	0	10
2017	IS-03	0	17
2017	IS-04	9	23
2017	IS-05	17	17
2017	IS-06	7	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	IS	41	84
2017	IS-02	60	10
2017	IS-03	47	17
2017	IS-04	40	23
2017	IS-05	24	17
2017	IS-06	43	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	IS	1	42	31	14	1	10	84
2017	IS-02	10	49	30	0	0	10	10
2017	IS-03	0	42	29	23	0	6	17
2017	IS-04	0	44	22	13	4	16	23
2017	IS-05	0	48	24	18	0	11	17
2017	IS-06	0	36	43	14	0	7	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	2	25	13	26	27	2	4	29	57	84
2017	IS-02	10	9	10	10	61	0	0	19	71	10
2017	IS-03	6	17	19	41	12	6	0	25	56	17
2017	IS-04	0	31	22	22	20	4	0	33	44	23
2017	IS-05	0	24	6	29	30	0	12	27	66	17
2017	IS-06	0	36	0	29	29	0	7	38	62	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	1	8	6	22	60	1	1	10	84	84
2017	IS-02	10	9	0	0	71	0	10	21	79	10
2017	IS-03	0	6	12	30	52	0	0	6	83	17
2017	IS-04	0	4	4	27	60	4	0	5	91	23
2017	IS-05	0	6	6	30	58	0	0	6	88	17
2017	IS-06	0	14	7	14	64	0	0	14	79	14

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies