2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 33 47 5 11 3 0 0 81 15 124
2017 IS-02 28 36 7 22 7 0 0 64 29 14
2017 IS-03 26 60 3 10 0 0 0 87 10 30
2017 IS-04 42 40 3 12 3 0 0 83 15 35
2017 IS-05 40 48 0 4 8 0 0 88 12 25
2017 IS-06 22 48 18 12 0 0 0 70 12 17
2014 IS 40 48 5 6 1 0 0 89 7 132
2014 IS-02 21 79 0 0 0 0 0 100 0 14
2014 IS-03 42 58 0 0 0 0 0 100 0 19
2014 IS-04 41 46 2 9 2 0 0 87 11 46
2014 IS-05 42 45 6 6 0 0 0 87 6 31
2014 IS-06 47 32 11 11 0 0 0 79 11 19
2011 IS 46 42 4 7 1 0 0 88 8 137
2011 IS-03 47 47 3 3 0 0 0 94 3 32
2011 IS-04 40 40 4 13 2 0 0 81 15 47
2011 IS-05 59 37 0 4 0 0 0 96 4 27
2011 IS-06 39 39 11 11 0 0 0 78 11 18
2008 IS 43 44 5 6 2 0 0 87 8 125
2008 IS-02 38 38 8 8 8 0 0 77 15 13
2008 IS-03 54 43 4 0 0 0 0 96 0 28
2008 IS-04 45 40 5 8 3 0 0 85 10 40
2008 IS-05 47 53 0 0 0 0 0 100 0 17
2008 IS-06 36 45 9 9 0 0 0 82 9 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 71 19 4 2 3 0 1 91 5 124
2017 IS-02 42 29 0 7 14 0 7 77 23 14
2017 IS-03 70 20 10 0 0 0 0 90 0 30
2017 IS-04 83 12 0 3 3 0 0 94 6 35
2017 IS-05 72 20 8 0 0 0 0 92 0 25
2017 IS-06 76 24 0 0 0 0 0 100 0 17
2014 IS 73 19 3 2 2 0 1 93 4 132
2014 IS-02 50 50 0 0 0 0 0 100 0 14
2014 IS-03 68 26 0 5 0 0 0 95 5 19
2014 IS-04 76 17 0 2 2 0 2 96 4 46
2014 IS-05 81 10 6 3 0 0 0 90 3 31
2014 IS-06 84 5 11 0 0 0 0 89 0 19
2011 IS 72 19 4 4 1 0 1 91 5 137
2011 IS-03 72 19 0 6 3 0 0 91 9 32
2011 IS-04 68 19 6 2 2 0 2 89 4 47
2011 IS-05 78 19 0 4 0 0 0 96 4 27
2011 IS-06 72 22 6 0 0 0 0 94 0 18
2008 IS 64 27 5 2 2 0 0 91 4 125
2008 IS-02 54 38 8 0 0 0 0 92 0 13
2008 IS-03 57 36 4 0 4 0 0 93 4 28
2008 IS-04 68 28 0 3 3 0 0 95 5 40
2008 IS-05 71 18 6 0 6 0 0 88 6 17
2008 IS-06 73 23 5 0 0 0 0 95 0 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 65 19 5 6 4 0 0 85 10 124
2017 IS-02 64 22 7 0 7 0 0 86 7 14
2017 IS-03 60 30 3 7 0 0 0 90 7 30
2017 IS-04 72 14 3 9 3 0 0 85 12 35
2017 IS-05 56 20 8 11 4 0 0 76 15 25
2017 IS-06 82 6 6 0 6 0 0 88 6 17
2014 IS 64 20 6 8 2 0 1 84 10 132
2014 IS-02 64 21 7 7 0 0 0 86 7 14
2014 IS-03 63 32 0 0 5 0 0 95 5 19
2014 IS-04 54 24 7 11 2 0 2 80 13 46
2014 IS-05 68 10 6 13 3 0 0 77 16 31
2014 IS-06 84 11 5 0 0 0 0 95 0 19
2011 IS 61 20 7 10 2 0 0 81 12 137
2011 IS-03 56 28 6 6 3 0 0 84 9 32
2011 IS-04 62 23 6 6 2 0 0 85 9 47
2011 IS-05 63 15 7 11 4 0 0 78 15 27
2011 IS-06 56 11 11 22 0 0 0 67 22 18
2008 IS 53 22 10 14 1 0 0 75 15 125
2008 IS-02 54 15 15 15 0 0 0 69 15 13
2008 IS-03 43 32 4 21 0 0 0 75 21 28
2008 IS-04 65 20 5 10 0 0 0 85 10 40
2008 IS-05 53 24 12 12 0 0 0 76 12 17
2008 IS-06 50 18 14 14 5 0 0 68 18 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 35 5 11 7 0 0 77 19 124
2017 IS-02 42 22 7 14 14 0 0 64 29 14
2017 IS-03 40 37 3 16 3 0 0 77 20 30
2017 IS-04 39 38 9 3 12 0 0 77 15 35
2017 IS-05 40 44 4 8 4 0 0 84 12 25
2017 IS-06 52 24 0 24 0 0 0 76 24 17
2014 IS 58 32 4 4 3 0 0 89 7 132
2014 IS-02 64 36 0 0 0 0 0 100 0 14
2014 IS-03 53 26 16 5 0 0 0 79 5 19
2014 IS-04 57 35 4 0 4 0 0 91 4 46
2014 IS-05 65 26 0 6 3 0 0 90 10 31
2014 IS-06 53 32 0 11 5 0 0 84 16 19
2011 IS 55 30 5 7 3 0 1 85 10 137
2011 IS-03 44 44 3 3 6 0 0 88 9 32
2011 IS-04 53 32 2 9 2 0 2 87 11 47
2011 IS-05 56 26 15 0 4 0 0 81 4 27
2011 IS-06 72 11 0 17 0 0 0 83 17 18

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 40 11 13 5 0 0 71 18 124
2017 IS-02 35 36 22 0 7 0 0 71 7 14
2017 IS-03 37 36 4 20 3 0 0 73 23 30
2017 IS-04 37 38 17 6 3 0 0 74 9 35
2017 IS-05 20 36 12 24 8 0 0 56 32 25
2017 IS-06 22 54 6 12 6 0 0 76 18 17
2014 IS 42 39 11 5 2 0 1 82 7 132
2014 IS-02 50 29 7 0 7 0 7 85 8 14
2014 IS-03 42 42 16 0 0 0 0 84 0 19
2014 IS-04 35 48 11 7 0 0 0 83 7 46
2014 IS-05 48 32 10 6 3 0 0 81 10 31
2014 IS-06 47 37 5 11 0 0 0 84 11 19
2011 IS 31 38 14 8 7 1 2 70 15 136
2011 IS-03 52 26 13 3 3 3 0 80 7 31
2011 IS-04 21 51 11 9 4 0 4 76 13 47
2011 IS-05 37 26 19 11 7 0 0 63 19 27
2011 IS-06 6 39 17 11 22 0 6 47 35 18
2008 IS 36 36 19 3 3 1 2 74 7 125
2008 IS-02 31 54 8 0 0 0 8 92 0 13
2008 IS-03 54 25 18 0 4 0 0 79 4 28
2008 IS-04 43 38 15 3 3 0 0 80 5 40
2008 IS-05 18 41 24 6 6 6 0 63 13 17
2008 IS-06 18 41 32 5 0 0 5 62 5 22

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 36 5 8 2 0 0 85 10 124
2017 IS-02 57 22 7 0 14 0 0 78 14 14
2017 IS-03 53 27 7 13 0 0 0 80 13 30
2017 IS-04 40 49 3 9 0 0 0 88 9 35
2017 IS-05 52 32 4 8 3 0 0 85 11 25
2017 IS-06 52 36 6 6 0 0 0 88 6 17
2014 IS 40 39 8 10 3 0 0 79 13 132
2014 IS-02 29 50 0 14 7 0 0 79 21 14
2014 IS-03 42 32 11 16 0 0 0 74 16 19
2014 IS-04 37 39 13 9 2 0 0 76 11 46
2014 IS-05 48 35 6 6 3 0 0 84 10 31
2014 IS-06 47 37 5 5 5 0 0 84 11 19
2011 IS 44 36 12 4 4 0 0 80 8 136
2011 IS-03 29 52 10 6 3 0 0 81 10 31
2011 IS-04 51 30 15 2 2 0 0 81 4 47
2011 IS-05 48 33 7 4 7 0 0 81 11 27
2011 IS-06 56 28 6 6 6 0 0 83 11 18
2008 IS 30 47 10 7 4 1 0 78 11 125
2008 IS-02 0 77 8 8 8 0 0 77 15 13
2008 IS-03 25 50 14 4 7 0 0 75 11 28
2008 IS-04 38 45 5 13 0 0 0 83 13 40
2008 IS-05 29 41 18 6 0 6 0 75 6 17
2008 IS-06 41 36 14 5 5 0 0 77 9 22

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 54 35 8 2 1 0 0 89 3 124
2017 IS-02 50 22 29 0 0 0 0 71 0 14
2017 IS-03 53 37 10 0 0 0 0 90 0 30
2017 IS-04 57 34 6 3 0 0 0 91 3 35
2017 IS-05 52 40 0 8 0 0 0 92 8 25
2017 IS-06 58 30 6 0 6 0 0 88 6 17
2014 IS 47 39 6 5 3 0 0 86 8 132
2014 IS-02 43 36 0 14 7 0 0 79 21 14
2014 IS-03 37 42 11 0 11 0 0 79 11 19
2014 IS-04 43 43 7 4 2 0 0 87 7 46
2014 IS-05 55 39 3 3 0 0 0 94 3 31
2014 IS-06 63 26 5 5 0 0 0 89 5 19
2011 IS 54 32 6 7 2 0 0 85 9 136
2011 IS-03 50 41 3 0 6 0 0 91 6 32
2011 IS-04 54 33 4 9 0 0 0 87 9 46
2011 IS-05 59 26 7 7 0 0 0 85 7 27
2011 IS-06 61 22 6 6 6 0 0 83 11 18
2008 IS 49 40 6 4 2 0 0 89 6 125
2008 IS-02 31 62 0 8 0 0 0 92 8 13
2008 IS-03 50 36 7 4 4 0 0 86 7 28
2008 IS-04 45 53 3 0 0 0 0 98 0 40
2008 IS-05 59 18 18 0 6 0 0 76 6 17
2008 IS-06 55 32 5 9 0 0 0 86 9 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 44 34 13 7 1 1 1 79 8 123
2017 IS-02 42 36 14 7 0 0 0 78 7 14
2017 IS-03 45 31 17 8 0 0 0 75 8 29
2017 IS-04 48 29 15 3 3 0 3 79 6 35
2017 IS-05 36 44 12 4 0 4 0 83 4 25
2017 IS-06 46 36 6 12 0 0 0 82 12 17
2014 IS 55 35 4 5 0 0 2 91 5 132
2014 IS-02 43 50 0 0 0 0 7 100 0 14
2014 IS-03 42 37 11 5 0 0 5 83 6 19
2014 IS-04 59 35 2 4 0 0 0 93 4 46
2014 IS-05 55 32 6 3 0 0 3 90 3 31
2014 IS-06 74 26 0 0 0 0 0 100 0 19

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 39 12 15 6 0 1 66 21 124
2017 IS-02 14 58 22 0 0 0 7 77 0 14
2017 IS-03 33 43 10 11 3 0 0 76 14 30
2017 IS-04 34 35 8 15 9 0 0 69 23 35
2017 IS-05 24 36 8 24 8 0 0 60 32 25
2017 IS-06 16 36 18 24 6 0 0 52 30 17
2014 IS 47 28 10 11 5 0 0 75 15 132
2014 IS-02 43 29 14 7 7 0 0 71 14 14
2014 IS-03 58 37 0 5 0 0 0 95 5 19
2014 IS-04 52 22 9 11 7 0 0 74 17 46
2014 IS-05 48 26 16 6 3 0 0 74 10 31
2014 IS-06 32 32 5 26 5 0 0 63 32 19
2011 IS 40 36 9 12 2 0 1 77 14 137
2011 IS-03 53 31 9 6 0 0 0 84 6 32
2011 IS-04 36 47 6 6 2 0 2 85 9 47
2011 IS-05 37 33 11 19 0 0 0 70 19 27
2011 IS-06 22 33 11 22 6 0 6 59 29 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 23 13 17 13 2 4 53 32 123
2017 IS-02 14 14 22 22 7 0 21 36 36 14
2017 IS-03 33 36 14 7 7 3 0 71 14 30
2017 IS-04 34 23 17 12 11 3 0 59 24 35
2017 IS-05 17 20 8 25 29 0 0 37 54 24
2017 IS-06 28 12 6 36 6 6 6 46 47 17
2014 IS 28 26 6 13 12 2 13 63 29 132
2014 IS-02 21 43 0 7 14 0 14 75 25 14
2014 IS-03 26 32 5 11 5 5 16 73 20 19
2014 IS-04 37 17 2 15 20 2 7 60 38 46
2014 IS-05 32 23 13 16 10 3 3 59 28 31
2014 IS-06 11 32 11 11 5 0 32 62 23 19
2011 IS 37 15 11 14 12 1 10 59 29 137
2011 IS-03 34 13 19 16 6 0 13 54 25 32
2011 IS-04 47 17 6 11 15 2 2 67 27 47
2011 IS-05 44 11 7 19 15 4 0 58 35 27
2011 IS-06 6 28 17 11 11 0 28 46 31 18
2008 IS 53 18 4 11 8 2 5 75 21 125
2008 IS-02 38 15 0 23 15 0 8 58 42 13
2008 IS-03 39 29 4 14 4 4 7 76 20 28
2008 IS-04 75 13 3 3 8 0 0 88 10 40
2008 IS-05 71 18 6 6 0 0 0 88 6 17
2008 IS-06 36 9 5 18 14 5 14 56 39 22

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 37 12 12 4 0 0 72 16 124
2017 IS-02 35 22 22 14 7 0 0 57 22 14
2017 IS-03 40 33 14 13 0 0 0 73 13 30
2017 IS-04 31 49 14 3 3 0 0 80 6 35
2017 IS-05 24 52 8 8 7 0 0 76 15 25
2017 IS-06 46 18 0 30 6 0 0 64 36 17
2014 IS 36 38 9 13 4 0 0 74 17 132
2014 IS-02 36 36 14 14 0 0 0 71 14 14
2014 IS-03 16 63 5 11 5 0 0 79 16 19
2014 IS-04 39 30 9 20 2 0 0 70 22 46
2014 IS-05 45 32 6 6 10 0 0 77 16 31
2014 IS-06 42 37 16 5 0 0 0 79 5 19
2011 IS 31 41 12 9 7 0 0 72 16 137
2011 IS-03 34 38 6 16 6 0 0 72 22 32
2011 IS-04 28 40 17 11 4 0 0 68 15 47
2011 IS-05 37 37 11 4 11 0 0 74 15 27
2011 IS-06 22 56 6 6 11 0 0 78 17 18
2008 IS 23 47 18 5 7 0 0 70 12 125
2008 IS-02 8 62 15 8 8 0 0 69 15 13
2008 IS-03 36 32 18 7 7 0 0 68 14 28
2008 IS-04 23 55 15 8 0 0 0 78 8 40
2008 IS-05 24 41 24 0 12 0 0 65 12 17
2008 IS-06 18 55 14 0 14 0 0 73 14 22

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 25 36 18 15 5 1 0 62 20 124
2017 IS-02 21 36 14 14 7 7 0 61 23 14
2017 IS-03 30 43 16 11 0 0 0 73 11 30
2017 IS-04 28 43 17 6 6 0 0 71 12 35
2017 IS-05 12 32 16 28 12 0 0 44 40 25
2017 IS-06 34 24 24 18 0 0 0 58 18 17
2014 IS 28 36 17 13 6 0 0 64 19 132
2014 IS-02 57 14 14 0 14 0 0 71 14 14
2014 IS-03 26 42 16 11 5 0 0 68 16 19
2014 IS-04 20 41 17 17 4 0 0 61 22 46
2014 IS-05 26 35 16 16 6 0 0 61 23 31
2014 IS-06 37 32 26 5 0 0 0 68 5 19
2011 IS 23 45 14 11 7 0 1 68 18 137
2011 IS-03 34 41 6 16 3 0 0 75 19 32
2011 IS-04 11 60 15 9 6 0 0 70 15 47
2011 IS-05 26 37 22 7 7 0 0 63 15 27
2011 IS-06 33 22 17 11 11 0 6 59 24 18

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 36 15 20 6 0 1 60 26 124
2017 IS-02 21 29 29 14 0 0 7 53 16 14
2017 IS-03 26 36 17 17 3 0 0 63 20 30
2017 IS-04 28 37 12 15 9 0 0 65 23 35
2017 IS-05 12 32 16 36 4 0 0 44 40 25
2017 IS-06 22 48 0 18 12 0 0 70 30 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 43 14 7 5 0 0 74 12 124
2017 IS-02 28 43 7 7 14 0 0 71 22 14
2017 IS-03 26 49 15 10 0 0 0 76 10 30
2017 IS-04 34 34 15 6 12 0 0 68 17 35
2017 IS-05 28 44 20 8 0 0 0 72 8 25
2017 IS-06 40 48 6 6 0 0 0 88 6 17
2014 IS 40 43 10 5 2 0 0 83 7 132
2014 IS-02 50 43 0 0 7 0 0 93 7 14
2014 IS-03 26 58 11 5 0 0 0 84 5 19
2014 IS-04 41 39 17 2 0 0 0 80 2 46
2014 IS-05 29 48 6 13 3 0 0 77 16 31
2014 IS-06 58 32 5 5 0 0 0 89 5 19
2011 IS 47 35 8 5 4 0 0 82 9 137
2011 IS-03 50 25 13 9 3 0 0 75 13 32
2011 IS-04 34 51 9 2 4 0 0 85 6 47
2011 IS-05 48 33 7 7 4 0 0 81 11 27
2011 IS-06 61 22 6 0 11 0 0 83 11 18
2008 IS 33 39 15 6 6 1 0 73 12 125
2008 IS-02 23 46 23 8 0 0 0 69 8 13
2008 IS-03 43 25 18 4 7 4 0 70 11 28
2008 IS-04 33 45 18 3 3 0 0 78 5 40
2008 IS-05 24 47 18 6 6 0 0 71 12 17
2008 IS-06 36 36 5 9 14 0 0 73 23 22

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 35 14 16 6 0 0 64 22 124
2017 IS-02 28 36 7 22 7 0 0 64 29 14
2017 IS-03 33 27 20 20 0 0 0 60 20 30
2017 IS-04 34 43 9 6 9 0 0 77 15 35
2017 IS-05 12 40 20 20 8 0 0 52 28 25
2017 IS-06 40 30 6 18 6 0 0 70 24 17

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 41 40 11 6 2 0 0 81 8 122
2017 IS-02 50 22 14 7 7 0 0 71 14 14
2017 IS-03 48 38 11 3 0 0 0 86 3 29
2017 IS-04 43 40 12 3 3 0 0 83 6 35
2017 IS-05 29 50 13 8 0 0 0 80 8 24
2017 IS-06 40 42 6 6 6 0 0 82 12 17
2014 IS 55 27 12 5 2 0 0 82 6 132
2014 IS-02 57 21 21 0 0 0 0 79 0 14
2014 IS-03 47 42 5 5 0 0 0 89 5 19
2014 IS-04 63 22 11 2 2 0 0 85 4 46
2014 IS-05 48 23 16 10 3 0 0 71 13 31
2014 IS-06 58 32 5 5 0 0 0 89 5 19
2011 IS 47 36 7 7 4 0 0 83 10 136
2011 IS-03 44 34 3 13 6 0 0 78 19 32
2011 IS-04 41 48 4 4 2 0 0 89 7 46
2011 IS-05 41 33 15 7 4 0 0 74 11 27
2011 IS-06 61 28 6 0 6 0 0 89 6 18

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 34 15 12 7 0 0 65 20 123
2017 IS-02 21 22 22 14 22 0 0 42 36 14
2017 IS-03 33 41 16 6 3 0 0 74 10 30
2017 IS-04 30 32 12 17 9 0 0 62 26 35
2017 IS-05 34 29 12 17 8 0 0 63 25 24
2017 IS-06 34 42 18 6 0 0 0 76 6 17
2014 IS 26 45 9 14 5 0 0 71 20 132
2014 IS-02 21 50 7 7 14 0 0 71 21 14
2014 IS-03 37 32 11 11 11 0 0 68 21 19
2014 IS-04 20 48 9 20 4 0 0 67 24 46
2014 IS-05 23 52 6 16 3 0 0 74 19 31
2014 IS-06 42 42 11 5 0 0 0 84 5 19
2011 IS 30 36 13 14 6 0 1 67 20 137
2011 IS-03 34 38 13 9 6 0 0 72 16 32
2011 IS-04 13 43 19 17 6 0 2 57 24 47
2011 IS-05 41 26 11 15 7 0 0 67 22 27
2011 IS-06 39 39 0 17 6 0 0 78 22 18

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 36 13 12 5 0 0 70 17 123
2017 IS-02 35 36 14 14 0 0 0 71 14 14
2017 IS-03 40 37 10 10 3 0 0 77 13 30
2017 IS-04 33 29 14 17 6 0 0 62 23 35
2017 IS-05 29 41 17 4 8 0 0 71 13 24
2017 IS-06 28 36 12 18 6 0 0 64 24 17
2014 IS 33 33 15 15 4 0 0 66 19 131
2014 IS-02 54 15 15 0 15 0 0 69 15 13
2014 IS-03 37 26 16 16 5 0 0 63 21 19
2014 IS-04 28 39 17 15 0 0 0 67 15 46
2014 IS-05 26 29 16 23 6 0 0 55 29 31
2014 IS-06 42 37 11 11 0 0 0 79 11 19

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 36 18 13 4 0 0 65 17 123
2017 IS-02 42 22 14 14 7 0 0 64 22 14
2017 IS-03 26 38 16 20 0 0 0 64 20 30
2017 IS-04 30 38 20 9 3 0 0 68 12 35
2017 IS-05 21 33 21 17 8 0 0 54 25 24
2017 IS-06 28 42 18 6 6 0 0 70 12 17
2014 IS 38 35 17 7 3 0 0 73 10 132
2014 IS-02 36 36 14 0 14 0 0 71 14 14
2014 IS-03 32 47 11 11 0 0 0 79 11 19
2014 IS-04 39 35 17 7 2 0 0 74 9 46
2014 IS-05 35 35 19 6 3 0 0 71 10 31
2014 IS-06 53 11 26 11 0 0 0 63 11 19
2011 IS 39 39 10 8 4 0 0 78 12 137
2011 IS-03 47 31 13 6 3 0 0 78 9 32
2011 IS-04 32 51 6 6 4 0 0 83 11 47
2011 IS-05 33 37 19 11 0 0 0 70 11 27
2011 IS-06 50 22 6 11 11 0 0 72 22 18

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 39 34 13 11 3 0 0 72 15 123
2017 IS-02 42 36 14 7 0 0 0 78 7 14
2017 IS-03 43 27 20 10 0 0 0 70 10 30
2017 IS-04 43 31 15 9 3 0 0 74 12 35
2017 IS-05 21 55 4 13 8 0 0 75 20 24
2017 IS-06 46 18 12 18 6 0 0 64 24 17
2014 IS 39 36 15 6 3 0 0 76 9 132
2014 IS-02 36 50 7 7 0 0 0 86 7 14
2014 IS-03 37 42 5 11 5 0 0 79 16 19
2014 IS-04 37 41 13 9 0 0 0 78 9 46
2014 IS-05 42 26 23 0 10 0 0 68 10 31
2014 IS-06 53 21 21 5 0 0 0 74 5 19
2011 IS 40 42 7 7 4 0 0 82 10 137
2011 IS-03 41 38 13 6 3 0 0 78 9 32
2011 IS-04 43 40 9 6 2 0 0 83 9 47
2011 IS-05 48 37 0 7 7 0 0 85 15 27
2011 IS-06 33 50 0 11 6 0 0 83 17 18
2008 IS 31 47 11 5 6 0 0 78 10 125
2008 IS-02 31 54 8 0 8 0 0 85 8 13
2008 IS-03 36 39 14 7 4 0 0 75 11 28
2008 IS-04 30 50 13 8 0 0 0 80 8 40
2008 IS-05 35 47 6 6 6 0 0 82 12 17
2008 IS-06 27 55 5 0 14 0 0 82 14 22

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 41 12 11 4 0 0 73 15 124
2017 IS-02 28 65 0 7 0 0 0 93 7 14
2017 IS-03 40 39 14 7 0 0 0 80 7 30
2017 IS-04 46 31 6 9 9 0 0 77 17 35
2017 IS-05 20 52 16 4 8 0 0 72 12 25
2017 IS-06 6 34 24 36 0 0 0 40 36 17
2014 IS 38 40 15 6 1 0 0 78 7 132
2014 IS-02 50 50 0 0 0 0 0 100 0 14
2014 IS-03 58 42 0 0 0 0 0 100 0 19
2014 IS-04 35 33 24 9 0 0 0 67 9 46
2014 IS-05 42 35 16 3 3 0 0 77 6 31
2014 IS-06 5 58 21 16 0 0 0 63 16 19
2011 IS 33 38 21 4 5 0 0 71 9 136
2011 IS-03 47 34 16 0 3 0 0 81 3 32
2011 IS-04 37 37 17 4 4 0 0 74 9 46
2011 IS-05 22 52 19 4 4 0 0 74 7 27
2011 IS-06 6 28 50 11 6 0 0 33 17 18
2008 IS 25 42 20 8 5 0 0 67 13 125
2008 IS-02 15 46 15 0 23 0 0 62 23 13
2008 IS-03 36 39 18 4 4 0 0 75 7 28
2008 IS-04 30 43 20 5 3 0 0 73 8 40
2008 IS-05 29 41 24 6 0 0 0 71 6 17
2008 IS-06 9 55 9 23 5 0 0 64 27 22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 25 32 24 10 6 2 1 16 59 124
2017 IS-02 22 29 21 22 7 0 0 29 50 14
2017 IS-03 13 40 34 7 3 3 0 10 55 30
2017 IS-04 25 29 20 11 12 0 3 24 56 35
2017 IS-05 32 24 24 12 4 4 0 17 59 25
2017 IS-06 36 40 24 0 0 0 0 0 76 17
2014 IS 13 30 39 10 5 1 3 15 45 132
2014 IS-02 0 7 57 14 7 0 14 25 8 14
2014 IS-03 11 21 47 5 5 5 5 12 35 19
2014 IS-04 13 35 39 7 4 0 2 11 49 46
2014 IS-05 16 35 29 13 6 0 0 19 52 31
2014 IS-06 16 42 32 11 0 0 0 11 58 19
2011 IS 18 31 28 13 6 0 5 20 51 137
2011 IS-03 13 34 31 6 6 0 9 14 52 32
2011 IS-04 15 34 28 15 4 0 4 20 51 47
2011 IS-05 11 33 26 19 4 0 7 24 48 27
2011 IS-06 44 22 28 0 6 0 0 6 67 18
2008 IS 15 35 33 9 5 0 3 14 52 125
2008 IS-02 8 31 38 0 8 0 15 9 45 13
2008 IS-03 11 21 39 21 4 0 4 26 33 28
2008 IS-04 10 48 38 3 3 0 0 5 58 40
2008 IS-05 12 41 29 6 12 0 0 18 53 17
2008 IS-06 27 27 23 14 5 0 5 19 57 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 17 21 27 18 11 3 2 31 40 124
2017 IS-02 29 14 14 22 14 7 0 39 47 14
2017 IS-03 13 30 24 16 10 7 0 28 46 30
2017 IS-04 9 14 37 14 17 3 6 34 25 35
2017 IS-05 20 16 24 24 12 0 4 38 38 25
2017 IS-06 24 30 34 12 0 0 0 12 54 17
2014 IS 4 14 27 31 16 5 5 52 19 132
2014 IS-02 7 0 21 21 21 14 14 60 10 14
2014 IS-03 0 21 21 26 16 11 5 50 25 19
2014 IS-04 4 9 24 39 17 0 7 60 14 46
2014 IS-05 3 16 29 32 13 6 0 48 21 31
2014 IS-06 5 26 26 26 16 0 0 42 32 19
2011 IS 6 12 28 30 14 3 7 49 20 137
2011 IS-03 3 16 25 34 9 3 9 50 21 32
2011 IS-04 6 9 32 32 11 6 4 48 17 47
2011 IS-05 4 11 22 33 22 0 7 60 16 27
2011 IS-06 17 17 33 17 6 0 11 25 38 18
2008 IS 11 23 22 22 14 2 4 39 37 125
2008 IS-02 15 31 23 0 15 0 15 18 55 13
2008 IS-03 7 14 18 29 25 4 4 58 23 28
2008 IS-04 10 28 25 30 5 3 0 36 38 40
2008 IS-05 6 18 18 24 29 6 0 56 25 17
2008 IS-06 14 23 27 18 9 0 9 30 40 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 38 25 20 11 3 1 2 14 66 123
2017 IS-02 36 14 22 0 14 6 7 17 58 14
2017 IS-03 46 23 20 11 0 0 0 11 69 30
2017 IS-04 38 29 17 8 5 0 3 14 69 35
2017 IS-05 38 29 17 13 0 0 4 13 69 24
2017 IS-06 34 30 18 18 0 0 0 18 64 17
2014 IS 25 35 27 7 2 1 4 9 63 132
2014 IS-02 0 29 50 0 7 0 14 8 33 14
2014 IS-03 21 37 32 5 0 5 0 6 61 19
2014 IS-04 28 41 15 11 0 0 4 11 73 46
2014 IS-05 35 29 29 0 3 0 3 3 67 31
2014 IS-06 26 32 32 11 0 0 0 11 58 19
2011 IS 30 31 26 9 1 0 4 11 63 137
2011 IS-03 22 31 22 16 0 0 9 17 59 32
2011 IS-04 19 43 30 6 2 0 0 9 62 47
2011 IS-05 41 37 15 4 0 0 4 4 81 27
2011 IS-06 72 6 11 11 0 0 0 11 78 18
2008 IS 32 26 26 11 3 0 2 15 59 125
2008 IS-02 8 38 38 8 0 0 8 8 50 13
2008 IS-03 11 21 39 21 4 0 4 26 33 28
2008 IS-04 30 35 23 13 0 0 0 13 65 40
2008 IS-05 59 6 24 6 6 0 0 12 65 17
2008 IS-06 50 27 9 5 9 0 0 14 77 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 22 27 33 14 5 0 0 18 48 124
2017 IS-02 14 14 29 22 21 0 0 42 29 14
2017 IS-03 16 26 41 13 3 0 0 16 43 30
2017 IS-04 32 15 36 15 3 0 0 17 46 35
2017 IS-05 8 48 28 12 4 0 0 16 56 25
2017 IS-06 34 36 24 6 0 0 0 6 70 17
2014 IS 13 29 36 14 5 0 2 20 43 132
2014 IS-02 0 7 36 29 14 0 14 50 8 14
2014 IS-03 5 16 42 32 5 0 0 37 21 19
2014 IS-04 17 37 41 0 2 0 2 2 56 46
2014 IS-05 13 35 23 19 10 0 0 29 48 31
2014 IS-06 21 26 47 5 0 0 0 5 47 19
2011 IS 22 26 32 12 5 0 3 18 49 137
2011 IS-03 13 13 44 19 6 0 6 27 27 32
2011 IS-04 19 36 28 15 2 0 0 17 55 47
2011 IS-05 30 33 33 0 0 0 4 0 65 27
2011 IS-06 44 17 28 11 0 0 0 11 61 18
2008 IS 14 30 27 17 9 2 1 26 46 125
2008 IS-02 8 23 23 23 15 8 0 42 33 13
2008 IS-03 0 11 46 18 18 4 4 38 12 28
2008 IS-04 8 50 25 15 3 0 0 18 58 40
2008 IS-05 35 24 12 24 6 0 0 29 59 17
2008 IS-06 27 32 23 9 9 0 0 18 59 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 30 21 12 3 2 4 16 61 124
2017 IS-02 36 14 29 14 7 0 0 22 50 14
2017 IS-03 24 30 26 10 7 3 0 18 55 30
2017 IS-04 35 22 15 20 3 0 6 24 60 35
2017 IS-05 20 40 15 8 0 4 12 10 72 25
2017 IS-06 28 42 24 6 0 0 0 6 70 17
2014 IS 12 28 27 19 8 1 5 28 43 132
2014 IS-02 0 14 43 7 21 0 14 33 17 14
2014 IS-03 5 26 26 21 5 5 11 31 38 19
2014 IS-04 13 28 35 20 2 0 2 22 42 46
2014 IS-05 16 29 19 16 13 0 6 31 48 31
2014 IS-06 21 37 16 21 5 0 0 26 58 19
2011 IS 18 28 29 13 5 0 7 20 49 137
2011 IS-03 19 28 22 25 0 0 6 27 50 32
2011 IS-04 11 28 32 17 6 0 6 25 41 47
2011 IS-05 19 26 37 0 7 0 11 8 50 27
2011 IS-06 44 22 22 0 6 0 6 6 71 18
2008 IS 11 26 28 21 10 1 2 32 39 125
2008 IS-02 8 23 31 15 23 0 0 38 31 13
2008 IS-03 7 21 39 14 11 0 7 27 31 28
2008 IS-04 5 28 33 28 8 0 0 35 33 40
2008 IS-05 12 18 18 41 6 6 0 50 31 17
2008 IS-06 23 36 14 9 14 0 5 24 62 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 24 18 15 8 3 5 25 56 124
2017 IS-02 14 22 21 22 14 0 7 39 39 14
2017 IS-03 33 13 23 13 13 4 0 27 49 30
2017 IS-04 20 26 20 19 6 3 6 28 51 35
2017 IS-05 28 24 16 16 8 4 4 26 56 25
2017 IS-06 30 48 6 6 0 0 11 7 87 17
2014 IS 5 8 24 34 23 2 5 61 13 131
2014 IS-02 7 7 21 14 29 0 21 55 18 14
2014 IS-03 5 5 16 32 32 5 5 71 12 19
2014 IS-04 7 4 18 47 20 0 4 70 12 45
2014 IS-05 0 6 35 29 23 3 3 55 7 31
2014 IS-06 5 16 26 32 21 0 0 53 21 19
2011 IS 4 11 30 26 19 3 7 50 17 137
2011 IS-03 6 19 19 28 19 3 6 52 28 32
2011 IS-04 4 2 34 34 17 4 4 56 7 47
2011 IS-05 0 7 30 26 30 0 7 60 8 27
2011 IS-06 11 17 33 11 11 6 11 27 33 18
2008 IS 8 21 36 18 10 2 5 30 31 124
2008 IS-02 8 8 38 15 8 8 15 30 20 13
2008 IS-03 0 11 46 25 11 0 7 38 12 28
2008 IS-04 8 28 28 21 13 0 3 34 37 39
2008 IS-05 6 24 47 12 12 0 0 24 29 17
2008 IS-06 18 27 23 14 9 5 5 25 50 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 18 29 15 6 2 2 22 48 123
2017 IS-02 22 36 7 14 7 14 0 24 67 14
2017 IS-03 33 16 28 20 3 0 0 23 49 30
2017 IS-04 33 9 32 15 5 0 6 21 44 34
2017 IS-05 24 24 27 12 12 0 0 24 48 25
2017 IS-06 28 12 48 12 0 0 0 12 40 17
2014 IS 14 28 33 13 6 1 5 20 45 131
2014 IS-02 0 14 36 14 7 0 29 30 20 14
2014 IS-03 11 32 26 16 11 5 0 28 44 19
2014 IS-04 17 22 37 15 4 0 4 20 41 46
2014 IS-05 23 39 23 6 6 0 3 13 63 31
2014 IS-06 6 33 44 11 6 0 0 17 39 18
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 76 16 2 3 2 0 0 92 6 124
2017 IS-02 71 7 7 0 14 0 0 78 14 14
2017 IS-03 76 20 0 3 0 0 0 97 3 30
2017 IS-04 77 17 3 3 0 0 0 94 3 35
2017 IS-05 72 15 4 8 0 0 0 88 8 25
2017 IS-06 88 12 0 0 0 0 0 100 0 17
2014 IS 73 17 2 6 2 0 0 90 8 132
2014 IS-02 57 36 0 0 7 0 0 93 7 14
2014 IS-03 58 21 5 16 0 0 0 79 16 19
2014 IS-04 80 13 4 0 2 0 0 93 2 46
2014 IS-05 71 16 0 13 0 0 0 87 13 31
2014 IS-06 84 11 0 5 0 0 0 95 5 19
2011 IS 69 19 1 7 4 0 1 88 10 137
2011 IS-03 78 13 0 6 3 0 0 91 9 32
2011 IS-04 68 26 0 4 2 0 0 94 6 47
2011 IS-05 67 19 0 11 4 0 0 85 15 27
2011 IS-06 61 17 6 11 0 0 6 82 12 18
2008 IS 66 19 5 5 3 0 2 87 8 125
2008 IS-02 69 8 0 8 8 0 8 83 17 13
2008 IS-03 64 21 7 4 0 0 4 89 4 28
2008 IS-04 63 25 5 3 5 0 0 88 8 40
2008 IS-05 71 12 6 6 6 0 0 82 12 17
2008 IS-06 82 9 0 5 0 0 5 95 5 22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 31 23 16 10 7 5 7 62 19 124
2017 IS-02 28 29 22 0 7 14 0 66 8 14
2017 IS-03 30 26 7 16 7 7 7 65 27 30
2017 IS-04 25 17 28 3 12 3 12 50 17 35
2017 IS-05 28 28 12 16 4 0 12 63 23 25
2017 IS-06 52 18 12 12 0 6 0 75 13 17
2014 IS 32 35 10 9 5 7 2 73 16 132
2014 IS-02 36 21 0 7 14 7 14 73 27 14
2014 IS-03 26 37 11 11 0 11 5 75 13 19
2014 IS-04 24 48 9 9 4 7 0 77 14 46
2014 IS-05 39 23 16 13 6 3 0 63 20 31
2014 IS-06 47 21 11 5 5 11 0 76 12 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 40 35 10 9 6 0 0 76 15 123
2017 IS-02 50 22 22 0 7 0 0 71 7 14
2017 IS-03 40 41 7 6 7 0 0 80 13 30
2017 IS-04 37 28 15 15 6 0 0 65 20 35
2017 IS-05 44 28 8 16 4 0 0 72 20 25
2017 IS-06 37 63 0 0 0 0 0 100 0 16
2014 IS 52 28 5 10 5 0 1 80 15 132
2014 IS-02 57 7 0 14 14 0 7 69 31 14
2014 IS-03 42 42 11 5 0 0 0 84 5 19
2014 IS-04 50 26 7 11 7 0 0 76 17 46
2014 IS-05 55 29 0 13 3 0 0 84 16 31
2014 IS-06 63 21 5 5 5 0 0 84 11 19

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 44 11 7 6 3 0 76 13 124
2017 IS-02 21 50 7 0 14 7 0 77 16 14
2017 IS-03 23 53 7 6 3 7 0 82 11 30
2017 IS-04 37 25 15 15 6 3 0 64 21 35
2017 IS-05 32 44 16 0 8 0 0 76 8 25
2017 IS-06 28 60 6 6 0 0 0 88 6 17
2014 IS 38 39 8 9 4 2 0 78 13 132
2014 IS-02 43 29 14 0 14 0 0 71 14 14
2014 IS-03 42 37 0 16 0 5 0 83 17 19
2014 IS-04 33 52 4 4 2 4 0 89 7 46
2014 IS-05 35 29 13 16 6 0 0 65 23 31
2014 IS-06 53 21 16 11 0 0 0 74 11 19
2011 IS 36 37 12 7 2 4 1 77 10 137
2011 IS-03 19 53 9 16 0 3 0 74 16 32
2011 IS-04 36 40 13 2 2 6 0 82 5 47
2011 IS-05 52 26 19 4 0 0 0 78 4 27
2011 IS-06 56 28 0 6 6 0 6 88 12 18
2008 IS 38 33 10 10 7 3 0 73 17 125
2008 IS-02 15 54 8 15 8 0 0 69 23 13
2008 IS-03 29 29 21 7 11 4 0 59 19 28
2008 IS-04 40 35 10 10 3 3 0 77 13 40
2008 IS-05 35 47 0 12 6 0 0 82 18 17
2008 IS-06 68 9 5 5 5 9 0 85 10 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 31 10 6 10 13 1 70 19 124
2017 IS-02 22 29 7 0 14 28 0 70 20 14
2017 IS-03 30 27 0 10 10 24 0 74 26 30
2017 IS-04 31 28 20 9 6 3 3 63 15 35
2017 IS-05 32 24 16 4 16 7 0 61 22 25
2017 IS-06 34 48 0 6 6 6 0 87 13 17
2014 IS 33 31 8 14 6 9 0 70 22 132
2014 IS-02 29 36 0 7 14 14 0 75 25 14
2014 IS-03 37 16 11 16 0 21 0 67 20 19
2014 IS-04 30 39 9 13 2 7 0 74 16 46
2014 IS-05 29 26 6 16 13 10 0 61 32 31
2014 IS-06 47 26 11 11 5 0 0 74 16 19
2011 IS 35 25 13 10 6 12 1 68 18 136
2011 IS-03 22 34 19 13 3 6 3 62 17 32
2011 IS-04 35 24 11 4 9 17 0 71 16 46
2011 IS-05 48 19 15 7 4 7 0 72 12 27
2011 IS-06 44 33 0 11 6 6 0 82 18 18
2008 IS 34 25 13 10 10 9 0 65 21 125
2008 IS-02 8 23 31 8 23 8 0 33 33 13
2008 IS-03 18 18 14 18 11 21 0 45 36 28
2008 IS-04 40 30 13 8 8 3 0 72 15 40
2008 IS-05 41 41 6 0 6 6 0 88 6 17
2008 IS-06 64 14 5 5 5 9 0 85 10 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 9 15 23 14 10 21 8 33 34 122
2017 IS-02 14 7 22 14 14 28 0 30 40 14
2017 IS-03 10 16 20 10 10 30 3 40 30 30
2017 IS-04 11 14 21 15 9 18 12 37 34 34
2017 IS-05 4 16 28 24 4 11 12 26 37 25
2017 IS-06 5 13 32 6 13 19 13 26 28 16
2014 IS 18 19 21 11 11 18 4 47 27 131
2014 IS-02 14 7 14 0 14 43 7 43 29 14
2014 IS-03 11 16 37 0 5 26 5 38 8 19
2014 IS-04 13 20 13 16 11 22 4 45 36 45
2014 IS-05 26 10 23 16 16 6 3 39 36 31
2014 IS-06 26 32 26 11 5 0 0 58 16 19

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 51 35 2 8 3 0 0 86 11 124
2017 IS-02 50 36 7 7 0 0 0 86 7 14
2017 IS-03 57 27 0 13 3 0 0 84 16 30
2017 IS-04 51 37 0 6 6 0 0 88 12 35
2017 IS-05 44 40 8 8 0 0 0 84 8 25
2017 IS-06 58 36 0 6 0 0 0 94 6 17
2014 IS 46 43 2 7 2 0 0 89 8 132
2014 IS-02 57 29 0 14 0 0 0 86 14 14
2014 IS-03 47 53 0 0 0 0 0 100 0 19
2014 IS-04 35 59 2 4 0 0 0 93 4 46
2014 IS-05 42 35 6 13 3 0 0 77 16 31
2014 IS-06 74 21 0 0 5 0 0 95 5 19
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 41 30 12 9 7 0 1 72 16 124
2017 IS-02 35 29 14 14 7 0 0 64 22 14
2017 IS-03 57 26 7 11 0 0 0 83 11 30
2017 IS-04 40 31 17 9 3 0 0 71 12 35
2017 IS-05 28 32 12 4 20 0 4 62 25 25
2017 IS-06 40 36 12 6 6 0 0 76 12 17
2014 IS 43 33 13 5 5 0 1 77 10 132
2014 IS-02 36 50 0 0 14 0 0 86 14 14
2014 IS-03 37 37 21 0 0 0 5 78 0 19
2014 IS-04 48 26 17 7 2 0 0 74 9 46
2014 IS-05 45 19 16 10 10 0 0 65 19 31
2014 IS-06 47 47 0 5 0 0 0 95 5 19
2011 IS 39 35 11 8 6 0 1 75 14 136
2011 IS-03 48 35 10 0 3 0 3 87 3 31
2011 IS-04 26 47 11 9 9 0 0 72 17 47
2011 IS-05 44 37 11 4 4 0 0 81 7 27
2011 IS-06 39 22 17 11 11 0 0 61 22 18
2008 IS 30 34 16 10 9 1 1 65 19 125
2008 IS-02 31 31 23 0 15 0 0 62 15 13
2008 IS-03 36 25 14 14 7 0 4 63 22 28
2008 IS-04 30 33 15 13 10 0 0 63 23 40
2008 IS-05 29 53 6 0 6 6 0 88 6 17
2008 IS-06 32 36 18 9 5 0 0 68 14 22

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 27 12 8 1 4 1 78 9 124
2017 IS-02 58 35 7 0 0 0 0 93 0 14
2017 IS-03 53 24 7 7 3 7 0 82 11 30
2017 IS-04 57 23 6 12 0 3 0 82 12 35
2017 IS-05 20 40 16 12 0 8 4 68 14 25
2017 IS-06 46 24 30 0 0 0 0 70 0 17
2014 IS 48 32 13 4 3 0 0 80 7 132
2014 IS-02 43 36 7 7 7 0 0 79 14 14
2014 IS-03 47 42 11 0 0 0 0 89 0 19
2014 IS-04 50 33 13 2 2 0 0 83 4 46
2014 IS-05 48 26 16 3 6 0 0 74 10 31
2014 IS-06 53 21 16 11 0 0 0 74 11 19
2011 IS 44 30 12 7 4 3 0 76 12 135
2011 IS-03 48 39 10 0 0 3 0 90 0 31
2011 IS-04 40 34 11 6 6 2 0 76 13 47
2011 IS-05 52 19 11 11 4 4 0 73 15 27
2011 IS-06 24 41 18 12 6 0 0 65 18 17
2008 IS 36 34 13 4 11 1 1 72 15 125
2008 IS-02 31 31 15 0 15 8 0 67 17 13
2008 IS-03 36 39 7 4 11 0 4 78 15 28
2008 IS-04 33 33 18 5 13 0 0 65 18 40
2008 IS-05 53 35 6 0 6 0 0 88 6 17
2008 IS-06 41 36 14 5 5 0 0 77 9 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 50 24 15 9 2 0 0 74 11 124
2017 IS-02 57 29 7 7 0 0 0 86 7 14
2017 IS-03 60 16 17 3 3 0 0 76 7 30
2017 IS-04 51 23 15 12 0 0 0 74 12 35
2017 IS-05 32 36 8 16 8 0 0 68 24 25
2017 IS-06 52 24 24 0 0 0 0 76 0 17
2014 IS 45 34 7 8 6 0 0 79 14 132
2014 IS-02 43 43 0 0 14 0 0 86 14 14
2014 IS-03 32 58 11 0 0 0 0 89 0 19
2014 IS-04 50 30 7 9 4 0 0 80 13 46
2014 IS-05 45 16 13 16 10 0 0 61 26 31
2014 IS-06 47 37 0 11 5 0 0 84 16 19
2011 IS 46 33 7 10 3 0 0 79 13 136
2011 IS-03 58 32 3 6 0 0 0 90 6 31
2011 IS-04 32 36 13 13 6 0 0 68 19 47
2011 IS-05 52 30 7 11 0 0 0 81 11 27
2011 IS-06 44 44 0 6 6 0 0 89 11 18
2008 IS 34 33 16 6 11 0 0 67 17 125
2008 IS-02 38 31 23 0 8 0 0 69 8 13
2008 IS-03 32 29 18 11 11 0 0 61 21 28
2008 IS-04 30 38 15 5 13 0 0 68 18 40
2008 IS-05 53 29 12 0 6 0 0 82 6 17
2008 IS-06 36 32 14 9 9 0 0 68 18 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 82 17 1 0 1 0 0 98 1 124
2017 IS-02 86 7 7 0 0 0 0 93 0 14
2017 IS-03 84 16 0 0 0 0 0 100 0 30
2017 IS-04 80 17 0 0 3 0 0 97 3 35
2017 IS-05 76 24 0 0 0 0 0 100 0 25
2017 IS-06 88 12 0 0 0 0 0 100 0 17
2014 IS 83 13 0 2 2 1 0 96 4 132
2014 IS-02 64 36 0 0 0 0 0 100 0 14
2014 IS-03 79 16 0 0 5 0 0 95 5 19
2014 IS-04 91 7 0 0 2 0 0 98 2 46
2014 IS-05 81 10 0 6 3 0 0 90 10 31
2014 IS-06 84 11 0 0 0 5 0 100 0 19
2011 IS 81 13 1 4 1 0 1 94 4 136
2011 IS-03 87 10 0 3 0 0 0 97 3 31
2011 IS-04 79 19 0 0 0 0 2 100 0 47
2011 IS-05 70 11 4 11 4 0 0 81 15 27
2011 IS-06 89 6 6 0 0 0 0 94 0 18
2008 IS 80 8 6 2 2 0 1 89 5 125
2008 IS-02 85 0 0 15 0 0 0 85 15 13
2008 IS-03 75 18 7 0 0 0 0 93 0 28
2008 IS-04 83 5 5 3 5 0 0 88 8 40
2008 IS-05 88 6 6 0 0 0 0 94 0 17
2008 IS-06 82 9 5 0 0 0 5 95 0 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 25 11 4 8 7 3 75 13 123
2017 IS-02 57 7 7 7 7 7 7 75 17 14
2017 IS-03 57 23 11 0 3 3 3 85 4 30
2017 IS-04 34 31 17 6 3 6 3 72 9 35
2017 IS-05 34 25 0 8 13 17 4 74 26 24
2017 IS-06 34 30 18 0 18 0 0 64 18 17
2014 IS 42 20 13 9 8 6 2 67 19 132
2014 IS-02 36 43 7 0 14 0 0 79 14 14
2014 IS-03 68 5 11 5 5 5 0 78 11 19
2014 IS-04 41 22 9 11 7 7 4 71 20 46
2014 IS-05 39 13 19 13 10 6 0 55 24 31
2014 IS-06 32 11 21 11 11 11 5 50 25 19
2011 IS 44 25 10 6 10 2 4 73 16 136
2011 IS-03 44 22 16 3 6 6 3 72 10 32
2011 IS-04 41 35 9 0 9 2 4 81 9 46
2011 IS-05 44 19 15 15 4 0 4 65 19 27
2011 IS-06 44 17 0 11 22 0 6 65 35 18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 51 32 7 5 3 1 0 84 8 122
2017 IS-02 61 16 8 8 8 0 0 77 16 13
2017 IS-03 60 27 7 3 3 0 0 87 7 30
2017 IS-04 44 41 9 3 3 0 0 85 6 34
2017 IS-05 48 36 4 8 0 4 0 87 8 25
2017 IS-06 52 30 12 6 0 0 0 82 6 17

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 58 24 8 6 2 2 0 84 7 124
2017 IS-02 64 14 14 0 7 0 0 78 7 14
2017 IS-03 66 17 7 7 0 3 0 86 7 30
2017 IS-04 57 28 12 3 0 0 0 85 3 35
2017 IS-05 56 28 4 8 0 4 0 87 8 25
2017 IS-06 46 36 6 6 0 6 0 87 6 17

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 30 11 7 4 0 0 77 11 124
2017 IS-02 42 36 7 7 7 0 0 78 14 14
2017 IS-03 60 24 10 7 0 0 0 84 7 30
2017 IS-04 43 34 12 12 0 0 0 77 12 35
2017 IS-05 36 36 12 0 16 0 0 72 16 25
2017 IS-06 58 18 18 6 0 0 0 76 6 17
2014 IS 44 36 10 7 3 1 0 80 10 132
2014 IS-02 43 36 7 7 7 0 0 79 14 14
2014 IS-03 53 26 16 5 0 0 0 79 5 19
2014 IS-04 46 35 9 9 2 0 0 80 11 46
2014 IS-05 39 35 10 10 6 0 0 74 16 31
2014 IS-06 47 37 11 0 0 5 0 89 0 19
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 31 17 10 7 10 10 57 21 29
2017 IS-06 14 34 27 7 0 12 7 58 8 15
2014 IS 37 31 11 3 6 9 3 77 10 35
2014 IS-05 58 0 8 8 17 8 0 64 27 12
2014 IS-06 28 44 17 0 0 6 6 81 0 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 30 18 6 9 10 1 64 16 124
2017 IS-02 29 14 22 0 14 21 0 55 18 14
2017 IS-03 27 43 11 7 7 7 0 75 14 30
2017 IS-04 25 31 15 6 6 14 3 68 14 35
2017 IS-05 20 23 32 8 8 8 0 47 18 25
2017 IS-06 36 28 18 0 18 0 0 64 18 17
2014 IS 26 36 14 9 2 12 0 71 13 132
2014 IS-02 7 36 7 7 7 36 0 67 22 14
2014 IS-03 32 26 16 11 0 16 0 69 13 19
2014 IS-04 24 39 17 9 0 11 0 71 10 46
2014 IS-05 32 26 19 13 6 3 0 60 20 31
2014 IS-06 32 47 5 5 0 11 0 88 6 19
2011 IS 23 33 15 10 7 12 1 64 19 137
2011 IS-03 19 31 25 13 3 9 0 55 17 32
2011 IS-04 26 30 11 9 4 21 0 70 16 47
2011 IS-05 19 37 11 15 7 7 4 63 25 27
2011 IS-06 28 39 6 6 17 6 0 71 24 18

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 24 34 20 8 10 2 1 60 18 124
2017 IS-02 14 36 22 0 22 6 0 54 23 14
2017 IS-03 24 36 27 3 3 7 0 64 7 30
2017 IS-04 28 34 20 6 9 0 3 64 15 35
2017 IS-05 24 28 20 12 16 0 0 52 28 25
2017 IS-06 30 34 12 24 0 0 0 64 24 17
2014 IS 23 40 14 12 2 8 1 69 15 132
2014 IS-02 7 36 7 7 7 29 7 67 22 14
2014 IS-03 26 37 16 5 0 16 0 75 6 19
2014 IS-04 20 46 22 9 0 4 0 68 9 46
2014 IS-05 29 26 16 23 3 3 0 57 27 31
2014 IS-06 32 47 0 16 0 5 0 83 17 19
2011 IS 20 31 19 14 11 5 0 54 26 137
2011 IS-03 22 19 28 13 13 6 0 43 27 32
2011 IS-04 23 32 15 13 6 11 0 62 21 47
2011 IS-05 15 33 22 19 11 0 0 48 30 27
2011 IS-06 11 44 6 17 22 0 0 56 39 18
2008 IS 21 35 16 13 10 4 1 59 24 124
2008 IS-02 23 23 23 15 15 0 0 46 31 13
2008 IS-03 33 30 19 7 4 4 4 68 12 27
2008 IS-04 13 38 20 10 13 8 0 54 24 40
2008 IS-05 24 29 12 24 6 6 0 56 31 17
2008 IS-06 23 45 9 14 9 0 0 68 23 22

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 24 23 20 12 4 1 41 34 124
2017 IS-02 14 14 14 22 22 14 0 33 50 14
2017 IS-03 13 24 20 23 13 7 0 40 39 30
2017 IS-04 14 26 28 23 6 0 3 41 30 35
2017 IS-05 16 27 16 20 16 4 0 45 38 25
2017 IS-06 24 16 42 12 6 0 0 40 18 17
2014 IS 13 35 23 16 1 12 1 55 19 132
2014 IS-02 7 14 29 7 0 36 7 38 13 14
2014 IS-03 11 47 21 5 0 16 0 69 6 19
2014 IS-04 11 30 26 22 0 11 0 46 24 46
2014 IS-05 16 26 29 19 3 6 0 45 24 31
2014 IS-06 21 53 5 16 0 5 0 78 17 19
2011 IS 9 32 18 20 8 12 1 48 32 137
2011 IS-03 6 31 19 19 6 19 0 46 31 32
2011 IS-04 6 32 21 17 4 17 2 47 26 47
2011 IS-05 7 30 19 26 11 7 0 40 40 27
2011 IS-06 17 33 6 22 22 0 0 50 44 18
2008 IS 12 32 22 14 14 7 0 47 29 125
2008 IS-02 8 31 23 15 15 8 0 42 33 13
2008 IS-03 18 36 18 11 7 11 0 60 20 28
2008 IS-04 3 30 30 13 18 8 0 35 32 40
2008 IS-05 24 12 18 24 12 12 0 40 40 17
2008 IS-06 14 50 14 9 14 0 0 64 23 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 21 17 18 16 6 1 45 37 124
2017 IS-02 14 7 7 29 29 14 0 25 67 14
2017 IS-03 24 24 20 13 16 3 0 49 31 30
2017 IS-04 19 20 17 23 15 3 3 42 40 35
2017 IS-05 16 27 16 20 12 8 0 47 35 25
2017 IS-06 36 16 24 6 12 6 0 56 19 17
2014 IS 17 39 16 13 5 11 0 62 20 132
2014 IS-02 7 43 0 7 0 43 0 88 13 14
2014 IS-03 11 42 26 5 0 16 0 63 6 19
2014 IS-04 13 39 17 17 4 9 0 57 24 46
2014 IS-05 23 23 16 23 10 6 0 48 34 31
2014 IS-06 32 47 16 0 5 0 0 79 5 19
2011 IS 11 29 13 23 13 11 0 45 40 136
2011 IS-03 9 41 19 19 3 9 0 55 24 32
2011 IS-04 9 21 17 23 9 21 0 38 41 47
2011 IS-05 15 15 8 35 23 4 0 32 60 26
2011 IS-06 6 50 6 17 22 0 0 56 39 18
2008 IS 10 31 17 16 14 12 0 47 34 125
2008 IS-02 0 62 8 8 8 15 0 73 18 13
2008 IS-03 18 36 18 11 4 14 0 63 17 28
2008 IS-04 5 25 18 18 18 18 0 36 42 40
2008 IS-05 12 29 24 18 12 6 0 44 31 17
2008 IS-06 18 27 14 23 14 5 0 48 38 22

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 35 18 20 10 2 1 52 30 124
2017 IS-02 14 14 22 29 14 6 0 31 46 14
2017 IS-03 7 44 26 16 3 3 0 52 20 30
2017 IS-04 22 29 14 20 9 3 3 55 31 35
2017 IS-05 12 36 12 24 16 0 0 48 40 25
2017 IS-06 24 40 18 12 6 0 0 64 18 17
2014 IS 20 38 17 14 6 5 0 61 21 132
2014 IS-02 14 50 7 7 7 14 0 75 17 14
2014 IS-03 16 42 11 21 0 11 0 65 24 19
2014 IS-04 20 37 22 13 7 2 0 58 20 46
2014 IS-05 16 26 23 23 10 3 0 43 33 31
2014 IS-06 42 37 11 5 5 0 0 79 11 19
2011 IS 9 37 17 20 14 4 0 48 35 137
2011 IS-03 9 47 19 13 6 6 0 60 20 32
2011 IS-04 6 32 13 28 15 6 0 41 45 47
2011 IS-05 7 30 19 33 11 0 0 37 44 27
2011 IS-06 6 39 17 6 33 0 0 44 39 18
2008 IS 15 39 15 19 10 2 0 55 30 124
2008 IS-02 15 62 8 15 0 0 0 77 15 13
2008 IS-03 29 29 18 7 14 4 0 59 22 28
2008 IS-04 8 36 18 28 10 0 0 44 38 39
2008 IS-05 12 35 18 24 6 6 0 50 31 17
2008 IS-06 14 50 9 18 9 0 0 64 27 22
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 25 41 15 11 6 2 0 67 17 124
2017 IS-02 14 36 22 7 7 14 0 58 17 14
2017 IS-03 30 40 17 10 3 0 0 70 13 30
2017 IS-04 22 46 12 12 9 0 0 68 20 35
2017 IS-05 24 36 16 12 8 4 0 62 21 25
2017 IS-06 28 42 12 18 0 0 0 70 18 17
2014 IS 20 46 18 11 0 3 1 69 12 132
2014 IS-02 7 57 14 7 0 7 7 75 8 14
2014 IS-03 21 47 21 5 0 5 0 72 6 19
2014 IS-04 26 39 24 11 0 0 0 65 11 46
2014 IS-05 10 58 19 10 0 3 0 70 10 31
2014 IS-06 37 26 5 26 0 5 0 67 28 19
2011 IS 22 39 18 12 5 4 0 63 18 137
2011 IS-03 31 38 9 13 3 6 0 73 17 32
2011 IS-04 17 45 19 11 4 4 0 64 16 47
2011 IS-05 19 30 26 22 0 4 0 50 23 27
2011 IS-06 11 44 17 6 22 0 0 56 28 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 37 37 15 4 2 4 0 78 7 123
2017 IS-02 36 29 7 7 14 6 0 69 23 14
2017 IS-03 36 37 20 3 0 3 0 76 3 30
2017 IS-04 34 51 15 0 0 0 0 85 0 35
2017 IS-05 42 25 17 4 0 13 0 76 5 24
2017 IS-06 40 30 12 12 6 0 0 70 18 17
2014 IS 30 48 12 3 1 5 0 83 4 132
2014 IS-02 21 50 7 7 7 7 0 77 15 14
2014 IS-03 21 47 26 0 0 5 0 72 0 19
2014 IS-04 22 59 15 2 0 2 0 82 2 46
2014 IS-05 35 42 6 6 0 10 0 86 7 31
2014 IS-06 58 32 5 0 0 5 0 94 0 19
2011 IS 37 38 9 5 2 9 0 82 8 137
2011 IS-03 38 34 9 9 3 6 0 77 13 32
2011 IS-04 28 45 11 2 2 13 0 83 5 47
2011 IS-05 44 30 11 7 0 7 0 80 8 27
2011 IS-06 56 28 6 0 6 6 0 88 6 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 36 14 16 7 2 1 62 24 123
2017 IS-02 21 14 22 14 22 7 0 38 39 14
2017 IS-03 23 20 27 20 10 0 0 43 30 30
2017 IS-04 28 35 12 15 3 3 5 68 19 35
2017 IS-05 17 50 8 16 4 4 0 70 21 24
2017 IS-06 22 66 0 12 0 0 0 88 12 17
2014 IS 31 37 14 11 2 4 2 72 14 132
2014 IS-02 29 36 7 14 0 14 0 75 17 14
2014 IS-03 21 53 11 5 0 5 5 82 6 19
2014 IS-04 28 37 15 15 0 2 2 68 16 46
2014 IS-05 29 29 19 13 6 3 0 60 20 31
2014 IS-06 58 26 11 0 5 0 0 84 5 19
2011 IS 35 24 12 11 7 11 0 66 20 137
2011 IS-03 41 28 13 6 6 6 0 73 13 32
2011 IS-04 30 17 17 15 6 15 0 55 25 47
2011 IS-05 33 33 7 7 11 7 0 72 20 27
2011 IS-06 50 28 6 0 6 11 0 88 6 18
2008 IS 21 35 14 14 8 8 0 61 24 124
2008 IS-02 17 33 17 17 17 0 0 50 33 12
2008 IS-03 29 25 21 4 11 11 0 60 16 28
2008 IS-04 13 48 10 20 5 5 0 63 26 40
2008 IS-05 18 47 6 12 0 18 0 79 14 17
2008 IS-06 36 18 14 18 5 9 0 60 25 22

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 16 31 16 18 12 6 1 50 32 124
2017 IS-02 7 29 14 7 22 21 0 45 36 14
2017 IS-03 20 33 10 13 14 7 3 59 30 30
2017 IS-04 14 32 14 29 9 0 2 47 38 35
2017 IS-05 16 28 20 23 4 8 0 48 30 25
2017 IS-06 18 28 30 6 18 0 0 46 24 17
2014 IS 20 31 21 16 2 8 2 56 20 132
2014 IS-02 21 29 7 14 7 21 0 64 27 14
2014 IS-03 21 26 26 11 0 11 5 56 13 19
2014 IS-04 15 39 20 17 0 7 2 60 19 46
2014 IS-05 16 26 32 16 3 6 0 45 21 31
2014 IS-06 37 21 11 21 5 5 0 61 28 19
2011 IS 12 35 15 16 12 10 0 52 31 136
2011 IS-03 13 47 13 13 13 3 0 61 26 32
2011 IS-04 11 30 17 20 11 11 0 46 34 46
2011 IS-05 4 41 19 11 11 15 0 52 26 27
2011 IS-06 28 22 17 11 17 6 0 53 29 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 15 19 11 16 19 7 39 35 124
2017 IS-02 14 22 14 14 14 21 0 45 36 14
2017 IS-03 16 20 23 3 13 17 7 48 22 30
2017 IS-04 14 11 28 12 12 20 3 33 30 35
2017 IS-05 8 16 4 24 12 24 12 38 56 25
2017 IS-06 24 0 24 0 34 12 6 29 42 17
2014 IS 8 15 20 20 15 16 5 30 45 132
2014 IS-02 7 14 21 0 21 29 7 33 33 14
2014 IS-03 11 26 11 16 16 21 0 47 40 19
2014 IS-04 0 13 24 26 13 17 7 17 51 46
2014 IS-05 10 13 23 26 16 10