2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	43	3	7	1	89	8	1008
2017	3 to 10 years in current department or agency	35	46	5	10	4	81	14	1207
2017	11 to 20 years in current department or agency	36	48	5	8	3	84	12	892
2017	More than 20 years in current department or agency	42	41	6	8	4	82	12	394
2014	Less than 3 years in current department or agency	39	46	5	9	1	85	10	550
2014	3 to 10 years in current department or agency	37	45	6	10	3	81	13	1594
2014	11 to 20 years in current department or agency	35	44	7	11	3	78	14	920
2014	More than 20 years in current department or agency	34	45	7	10	4	79	14	444

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	17	2	2	1	1	0	95	3	1008
2017	3 to 10 years in current department or agency	67	23	4	4	1	1	1	91	5	1202
2017	11 to 20 years in current department or agency	63	26	4	4	1	1	1	90	5	890
2017	More than 20 years in current department or agency	60	27	6	4	2	1	0	89	6	393
2014	Less than 3 years in current department or agency	76	17	3	2	1	0	0	94	3	549
2014	3 to 10 years in current department or agency	67	22	5	2	2	1	1	90	4	1593
2014	11 to 20 years in current department or agency	60	27	7	3	1	1	1	88	5	921
2014	More than 20 years in current department or agency	59	28	8	3	1	1	1	88	4	444

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	20	5	6	3	0	86	10	1006
2017	3 to 10 years in current department or agency	62	21	5	8	3	1	84	11	1207
2017	11 to 20 years in current department or agency	55	26	7	8	3	1	82	11	888
2017	More than 20 years in current department or agency	58	23	7	7	5	0	82	12	394
2014	Less than 3 years in current department or agency	65	22	4	5	3	1	87	8	550
2014	3 to 10 years in current department or agency	56	24	8	7	4	1	81	11	1594
2014	11 to 20 years in current department or agency	53	25	8	10	4	1	79	13	922
2014	More than 20 years in current department or agency	51	29	7	9	2	1	81	12	444

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	32	6	7	4	0	83	11	1007
2017	3 to 10 years in current department or agency	44	33	7	10	6	0	77	16	1207
2017	11 to 20 years in current department or agency	44	33	8	9	6	1	78	15	891
2017	More than 20 years in current department or agency	45	33	7	8	8	0	78	16	394
2014	Less than 3 years in current department or agency	52	32	6	7	3	0	84	10	549
2014	3 to 10 years in current department or agency	48	32	7	9	5	0	80	13	1593
2014	11 to 20 years in current department or agency	45	36	7	8	4	0	81	11	919
2014	More than 20 years in current department or agency	43	35	7	8	6	0	79	14	443

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	38	12	10	5	1	1	73	15	1009
2017	3 to 10 years in current department or agency	33	37	12	12	6	0	0	70	17	1206
2017	11 to 20 years in current department or agency	32	41	9	11	6	0	1	74	17	891
2017	More than 20 years in current department or agency	35	37	13	8	6	0	0	73	15	394
2014	Less than 3 years in current department or agency	37	37	10	9	5	1	1	76	14	550
2014	3 to 10 years in current department or agency	34	39	11	10	5	0	1	73	16	1593
2014	11 to 20 years in current department or agency	31	40	12	12	5	0	0	71	17	921
2014	More than 20 years in current department or agency	32	40	14	10	4	0	0	73	13	444

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	39	13	7	4	0	76	11	1006
2017	3 to 10 years in current department or agency	37	39	12	7	4	0	77	11	1206
2017	11 to 20 years in current department or agency	40	41	11	6	3	0	80	9	891
2017	More than 20 years in current department or agency	40	38	14	4	4	1	78	8	394
2014	Less than 3 years in current department or agency	37	38	12	7	5	0	75	13	550
2014	3 to 10 years in current department or agency	36	40	12	8	4	0	76	11	1594
2014	11 to 20 years in current department or agency	36	41	13	6	4	0	77	10	920
2014	More than 20 years in current department or agency	38	40	12	7	2	0	79	10	444

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	41	9	7	2	82	9	1003
2017	3 to 10 years in current department or agency	44	38	8	6	4	82	10	1206
2017	11 to 20 years in current department or agency	49	37	7	4	3	86	7	890
2017	More than 20 years in current department or agency	48	35	8	5	4	83	8	394
2014	Less than 3 years in current department or agency	41	38	7	10	4	79	14	549
2014	3 to 10 years in current department or agency	42	39	10	6	3	81	9	1589
2014	11 to 20 years in current department or agency	45	37	8	6	3	82	10	919
2014	More than 20 years in current department or agency	44	39	10	4	3	83	7	444

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	31	5	5	1	1	0	89	5	1004
2017	3 to 10 years in current department or agency	50	34	8	4	3	0	0	85	7	1200
2017	11 to 20 years in current department or agency	46	36	8	5	3	1	1	84	8	889
2017	More than 20 years in current department or agency	49	39	7	3	3	0	0	87	5	393
2014	Less than 3 years in current department or agency	52	33	8	5	1	1	1	86	6	549
2014	3 to 10 years in current department or agency	51	34	8	4	2	0	0	86	6	1593
2014	11 to 20 years in current department or agency	47	37	9	4	2	1	0	85	6	921
2014	More than 20 years in current department or agency	46	38	10	3	1	0	1	85	5	442

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	28	9	5	3	1	1	82	8	1005
2017	3 to 10 years in current department or agency	46	31	9	7	6	0	0	77	14	1206
2017	11 to 20 years in current department or agency	44	33	9	7	6	0	0	78	13	890
2017	More than 20 years in current department or agency	46	32	11	6	4	0	0	78	10	394
2014	Less than 3 years in current department or agency	51	32	8	5	4	0	0	83	9	550
2014	3 to 10 years in current department or agency	45	31	10	9	5	0	0	77	13	1593
2014	11 to 20 years in current department or agency	39	35	12	8	7	0	1	74	14	920
2014	More than 20 years in current department or agency	37	39	11	8	3	0	1	77	11	444

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	21	13	11	8	4	19	59	24	1006
2017	3 to 10 years in current department or agency	30	21	11	11	12	2	14	61	27	1205
2017	11 to 20 years in current department or agency	26	23	11	12	16	1	11	56	31	890
2017	More than 20 years in current department or agency	26	21	12	13	13	2	14	56	30	394
2014	Less than 3 years in current department or agency	25	18	13	9	11	7	17	58	25	550
2014	3 to 10 years in current department or agency	25	20	11	12	15	2	14	53	33	1592
2014	11 to 20 years in current department or agency	23	21	12	11	17	2	13	52	33	921
2014	More than 20 years in current department or agency	24	23	13	12	14	2	13	55	30	444

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	44	11	8	3	78	11	1008
2017	3 to 10 years in current department or agency	29	43	13	9	6	72	15	1206
2017	11 to 20 years in current department or agency	32	43	13	8	4	75	12	890
2017	More than 20 years in current department or agency	32	42	13	9	5	74	13	393
2014	Less than 3 years in current department or agency	32	44	10	8	6	76	14	550
2014	3 to 10 years in current department or agency	27	44	13	10	6	72	15	1593
2014	11 to 20 years in current department or agency	28	45	13	9	5	73	14	922
2014	More than 20 years in current department or agency	27	46	15	9	4	72	13	444

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	38	12	8	3	0	1	77	11	1007
2017	3 to 10 years in current department or agency	25	36	16	13	10	0	0	61	23	1206
2017	11 to 20 years in current department or agency	23	36	18	12	9	0	0	60	22	891
2017	More than 20 years in current department or agency	24	38	16	13	7	0	0	63	21	390
2014	Less than 3 years in current department or agency	33	37	13	10	6	1	0	71	16	550
2014	3 to 10 years in current department or agency	23	35	17	15	9	0	0	59	24	1589
2014	11 to 20 years in current department or agency	21	36	19	14	10	0	0	57	24	921
2014	More than 20 years in current department or agency	22	38	19	13	8	0	0	60	20	444

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	41	12	10	3	0	74	13	1008
2017	3 to 10 years in current department or agency	31	41	13	10	5	0	72	15	1204
2017	11 to 20 years in current department or agency	36	38	13	8	5	0	74	13	890
2017	More than 20 years in current department or agency	29	46	11	10	4	1	75	14	392

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	38	9	5	1	0	85	6	1006
2017	3 to 10 years in current department or agency	40	40	10	6	3	0	81	9	1203
2017	11 to 20 years in current department or agency	41	39	11	6	3	0	80	9	888
2017	More than 20 years in current department or agency	39	42	9	6	4	1	81	10	391
2014	Less than 3 years in current department or agency	41	41	10	4	2	1	84	7	550
2014	3 to 10 years in current department or agency	37	42	12	6	3	1	79	9	1593
2014	11 to 20 years in current department or agency	36	45	11	4	4	1	81	8	922
2014	More than 20 years in current department or agency	40	40	10	5	3	1	81	8	444

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	40	12	7	3	78	10	1008
2017	3 to 10 years in current department or agency	31	34	14	12	9	65	22	1205
2017	11 to 20 years in current department or agency	26	37	15	11	10	64	21	890
2017	More than 20 years in current department or agency	27	36	17	12	8	63	20	392

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	35	12	4	2	83	5	1005
2017	3 to 10 years in current department or agency	45	38	10	4	2	84	6	1204
2017	11 to 20 years in current department or agency	48	36	10	4	3	83	6	886
2017	More than 20 years in current department or agency	54	30	10	4	2	84	6	393
2014	Less than 3 years in current department or agency	58	30	8	3	1	88	4	550
2014	3 to 10 years in current department or agency	51	33	10	3	2	85	5	1590
2014	11 to 20 years in current department or agency	54	31	10	3	1	85	5	921
2014	More than 20 years in current department or agency	58	31	7	3	1	89	4	443

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	38	13	9	3	1	1	75	12	1003
2017	3 to 10 years in current department or agency	30	38	12	11	9	0	0	68	20	1201
2017	11 to 20 years in current department or agency	27	37	16	12	8	0	0	65	19	887
2017	More than 20 years in current department or agency	29	36	17	11	5	0	1	66	17	394
2014	Less than 3 years in current department or agency	29	44	13	8	4	1	1	75	13	550
2014	3 to 10 years in current department or agency	23	41	14	14	8	0	0	64	22	1593
2014	11 to 20 years in current department or agency	23	40	13	15	9	1	0	64	23	922
2014	More than 20 years in current department or agency	23	40	15	12	9	0	0	64	21	444

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	34	14	7	3	0	76	10	1002
2017	3 to 10 years in current department or agency	32	34	13	10	10	0	67	20	1203
2017	11 to 20 years in current department or agency	27	35	17	12	9	0	62	21	887
2017	More than 20 years in current department or agency	29	36	19	8	7	0	65	16	394
2014	Less than 3 years in current department or agency	36	37	13	9	4	1	73	14	550
2014	3 to 10 years in current department or agency	27	35	16	13	9	0	63	21	1592
2014	11 to 20 years in current department or agency	25	36	15	15	9	0	61	24	921
2014	More than 20 years in current department or agency	28	35	16	13	7	0	64	20	444

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	39	10	5	3	0	0	82	8	1006
2017	3 to 10 years in current department or agency	32	37	14	10	7	0	1	69	16	1203
2017	11 to 20 years in current department or agency	29	36	18	10	6	0	1	66	16	887
2017	More than 20 years in current department or agency	30	34	19	10	6	0	1	65	16	394
2014	Less than 3 years in current department or agency	38	39	12	7	3	1	1	78	10	550
2014	3 to 10 years in current department or agency	28	40	16	10	5	0	1	69	15	1593
2014	11 to 20 years in current department or agency	25	40	17	12	6	1	0	65	18	921
2014	More than 20 years in current department or agency	28	39	18	8	6	1	0	68	14	443

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	39	10	4	3	0	82	7	1005
2017	3 to 10 years in current department or agency	37	40	12	8	3	0	77	11	1204
2017	11 to 20 years in current department or agency	39	38	12	7	4	0	77	11	888
2017	More than 20 years in current department or agency	37	39	14	7	3	0	76	11	394
2014	Less than 3 years in current department or agency	44	37	9	6	4	0	81	9	550
2014	3 to 10 years in current department or agency	35	42	12	7	4	0	78	10	1593
2014	11 to 20 years in current department or agency	36	40	13	6	4	1	77	10	922
2014	More than 20 years in current department or agency	37	44	10	7	3	0	81	10	444

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	34	12	5	2	0	0	81	6	1009
2017	3 to 10 years in current department or agency	37	34	16	8	3	0	1	72	12	1206
2017	11 to 20 years in current department or agency	34	35	18	9	3	0	1	70	12	892
2017	More than 20 years in current department or agency	33	35	18	7	4	1	1	70	11	393
2014	Less than 3 years in current department or agency	44	34	14	5	2	0	1	78	7	550
2014	3 to 10 years in current department or agency	38	37	16	6	3	0	0	75	9	1593
2014	11 to 20 years in current department or agency	33	37	19	7	3	0	1	70	11	921
2014	More than 20 years in current department or agency	32	40	17	7	3	0	0	72	10	444

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	16	34	21	15	2	4	39	24	1007
2017	3 to 10 years in current department or agency	10	24	36	19	9	1	2	29	35	1200
2017	11 to 20 years in current department or agency	11	25	37	17	7	0	2	25	37	887
2017	More than 20 years in current department or agency	11	22	37	17	8	0	4	27	35	391
2014	Less than 3 years in current department or agency	6	20	34	24	10	3	3	37	27	549
2014	3 to 10 years in current department or agency	8	26	38	19	8	1	2	27	34	1590
2014	11 to 20 years in current department or agency	10	28	42	13	5	1	2	19	39	922
2014	More than 20 years in current department or agency	9	27	38	18	6	0	2	24	37	443

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	10	21	27	26	6	6	60	17	1004
2017	3 to 10 years in current department or agency	9	15	26	27	17	2	4	47	26	1201
2017	11 to 20 years in current department or agency	8	17	28	26	16	2	3	44	26	884
2017	More than 20 years in current department or agency	8	20	25	26	13	1	6	42	30	390
2014	Less than 3 years in current department or agency	4	9	19	34	23	5	5	64	15	548
2014	3 to 10 years in current department or agency	6	15	27	30	17	3	3	50	22	1588
2014	11 to 20 years in current department or agency	7	21	30	26	12	2	3	39	29	920
2014	More than 20 years in current department or agency	8	19	32	26	11	1	4	39	28	443

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	20	29	17	14	4	5	34	34	1005
2017	3 to 10 years in current department or agency	17	22	30	17	9	1	3	28	41	1202
2017	11 to 20 years in current department or agency	19	25	28	15	9	1	4	25	46	886
2017	More than 20 years in current department or agency	17	30	26	16	6	2	4	23	50	389
2014	Less than 3 years in current department or agency	14	20	29	17	13	3	4	32	37	549
2014	3 to 10 years in current department or agency	19	24	28	16	8	2	3	25	46	1590
2014	11 to 20 years in current department or agency	24	27	26	13	6	2	2	20	54	917
2014	More than 20 years in current department or agency	22	33	26	10	5	1	3	16	57	443

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	11	24	30	24	2	3	57	17	1004
2017	3 to 10 years in current department or agency	10	16	31	28	14	1	2	42	26	1198
2017	11 to 20 years in current department or agency	9	18	35	24	11	1	2	36	28	886
2017	More than 20 years in current department or agency	10	16	35	24	11	1	4	36	27	386
2014	Less than 3 years in current department or agency	5	13	28	29	19	3	3	51	19	549
2014	3 to 10 years in current department or agency	7	17	35	26	12	1	2	39	25	1587
2014	11 to 20 years in current department or agency	10	18	39	23	8	1	1	32	28	920
2014	More than 20 years in current department or agency	8	22	34	25	7	1	3	34	30	440

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	13	23	22	25	3	7	52	22	1004
2017	3 to 10 years in current department or agency	17	23	28	18	11	1	3	30	41	1202
2017	11 to 20 years in current department or agency	17	26	29	16	9	0	3	26	44	888
2017	More than 20 years in current department or agency	17	25	31	15	9	1	3	24	44	389
2014	Less than 3 years in current department or agency	10	13	25	23	18	5	6	46	26	549
2014	3 to 10 years in current department or agency	13	24	32	16	10	1	3	28	39	1590
2014	11 to 20 years in current department or agency	20	25	31	15	7	1	1	23	45	917
2014	More than 20 years in current department or agency	15	33	29	14	6	0	4	20	50	442

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	12	23	22	22	7	7	51	22	1008
2017	3 to 10 years in current department or agency	13	17	25	23	17	2	4	42	31	1203
2017	11 to 20 years in current department or agency	11	16	24	24	19	2	5	46	29	884
2017	More than 20 years in current department or agency	14	18	26	25	11	1	5	38	34	391
2014	Less than 3 years in current department or agency	5	7	20	31	25	7	6	64	13	548
2014	3 to 10 years in current department or agency	6	12	24	30	21	2	5	55	19	1588
2014	11 to 20 years in current department or agency	6	13	24	31	19	2	4	53	21	917
2014	More than 20 years in current department or agency	7	17	27	27	13	2	5	44	27	442

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	14	30	21	17	5	5	41	25	1004
2017	3 to 10 years in current department or agency	14	20	32	18	10	2	3	29	37	1204
2017	11 to 20 years in current department or agency	14	21	34	16	9	2	3	27	37	887
2017	More than 20 years in current department or agency	14	25	37	13	6	2	3	20	41	390
2014	Less than 3 years in current department or agency	14	19	26	21	13	4	4	36	36	547
2014	3 to 10 years in current department or agency	13	21	34	16	10	3	3	28	37	1590
2014	11 to 20 years in current department or agency	17	23	33	14	7	3	2	23	43	920
2014	More than 20 years in current department or agency	18	32	28	12	5	2	3	18	53	444

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	16	3	5	2	0	1	89	7	1009
2017	3 to 10 years in current department or agency	66	20	6	4	3	0	1	87	7	1205
2017	11 to 20 years in current department or agency	61	22	8	5	3	0	1	84	9	892
2017	More than 20 years in current department or agency	63	21	8	5	3	0	1	85	8	392
2014	Less than 3 years in current department or agency	72	18	5	3	1	1	1	92	4	549
2014	3 to 10 years in current department or agency	66	19	6	5	3	1	1	87	7	1593
2014	11 to 20 years in current department or agency	60	22	8	5	3	0	1	83	8	920
2014	More than 20 years in current department or agency	63	22	7	4	2	0	2	87	5	444

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	28	10	7	4	8	9	74	13	1009
2017	3 to 10 years in current department or agency	28	32	14	10	8	4	5	65	20	1206
2017	11 to 20 years in current department or agency	27	32	16	10	7	5	4	64	18	891
2017	More than 20 years in current department or agency	26	35	17	8	7	4	4	66	16	392
2014	Less than 3 years in current department or agency	38	25	14	5	3	10	5	74	10	550
2014	3 to 10 years in current department or agency	30	32	14	9	6	5	4	68	16	1591
2014	11 to 20 years in current department or agency	27	33	18	8	7	5	3	64	16	918
2014	More than 20 years in current department or agency	27	38	16	7	4	4	3	70	13	444

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	27	7	7	3	1	0	84	10	1006
2017	3 to 10 years in current department or agency	44	31	8	9	8	1	0	75	17	1205
2017	11 to 20 years in current department or agency	44	30	9	8	7	1	0	75	15	891
2017	More than 20 years in current department or agency	41	35	10	7	6	1	0	77	13	391
2014	Less than 3 years in current department or agency	55	27	6	7	3	2	0	83	10	550
2014	3 to 10 years in current department or agency	44	31	9	9	6	1	0	75	15	1593
2014	11 to 20 years in current department or agency	41	31	9	10	7	1	1	73	17	921
2014	More than 20 years in current department or agency	45	32	9	9	4	1	0	78	13	444

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	9	7	1	3	0	82	8	1009
2017	3 to 10 years in current department or agency	32	39	11	10	6	2	0	73	16	1206
2017	11 to 20 years in current department or agency	33	37	14	6	8	1	1	72	14	892
2017	More than 20 years in current department or agency	29	41	12	10	6	1	1	71	16	392
2014	Less than 3 years in current department or agency	42	37	8	7	2	3	1	82	9	549
2014	3 to 10 years in current department or agency	34	37	11	11	4	2	1	73	16	1593
2014	11 to 20 years in current department or agency	28	43	14	9	4	1	2	73	13	921
2014	More than 20 years in current department or agency	28	45	13	8	4	1	1	74	13	443

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	26	9	4	3	17	2	80	9	1008
2017	3 to 10 years in current department or agency	29	30	13	11	10	6	1	64	22	1207
2017	11 to 20 years in current department or agency	24	29	18	10	11	8	1	58	23	891
2017	More than 20 years in current department or agency	28	30	13	12	9	7	1	63	22	393
2014	Less than 3 years in current department or agency	43	24	11	5	3	14	1	78	9	549
2014	3 to 10 years in current department or agency	29	28	13	11	9	8	1	63	22	1592
2014	11 to 20 years in current department or agency	26	29	15	12	9	6	2	60	23	920
2014	More than 20 years in current department or agency	27	34	14	9	8	7	1	66	18	443

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	19	15	10	6	28	5	54	24	1005
2017	3 to 10 years in current department or agency	14	22	19	16	12	15	3	44	33	1204
2017	11 to 20 years in current department or agency	12	23	20	14	12	17	3	43	31	889
2017	More than 20 years in current department or agency	11	28	24	14	8	10	4	46	26	393
2014	Less than 3 years in current department or agency	18	21	18	9	7	24	4	53	22	549
2014	3 to 10 years in current department or agency	13	21	19	16	12	16	3	41	35	1591
2014	11 to 20 years in current department or agency	10	25	20	19	11	12	2	41	35	920
2014	More than 20 years in current department or agency	12	26	26	13	9	12	2	44	26	444

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	30	6	3	2	0	89	6	1008
2017	3 to 10 years in current department or agency	45	36	9	7	3	0	82	10	1203
2017	11 to 20 years in current department or agency	43	38	9	7	3	1	81	10	888
2017	More than 20 years in current department or agency	44	37	10	6	3	0	81	9	393
2014	Less than 3 years in current department or agency	57	33	4	4	2	1	90	6	549
2014	3 to 10 years in current department or agency	45	38	8	5	2	0	84	8	1592
2014	11 to 20 years in current department or agency	38	43	10	5	3	0	81	8	921
2014	More than 20 years in current department or agency	43	41	7	7	2	0	84	9	443

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	34	11	6	3	0	1	80	10	1007
2017	3 to 10 years in current department or agency	40	35	12	7	5	0	0	76	12	1207
2017	11 to 20 years in current department or agency	40	35	12	7	5	0	0	76	12	891
2017	More than 20 years in current department or agency	38	36	14	6	4	0	1	75	11	393
2014	Less than 3 years in current department or agency	44	35	10	7	2	1	0	81	9	550
2014	3 to 10 years in current department or agency	40	37	11	7	5	0	0	77	12	1594
2014	11 to 20 years in current department or agency	35	39	13	8	5	1	0	75	13	922
2014	More than 20 years in current department or agency	37	41	11	6	4	0	0	78	10	444

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	27	8	3	3	1	1	86	6	1007
2017	3 to 10 years in current department or agency	48	29	10	6	4	1	1	79	11	1207
2017	11 to 20 years in current department or agency	48	29	11	6	4	2	0	78	10	888
2017	More than 20 years in current department or agency	44	34	13	5	3	1	1	79	8	393
2014	Less than 3 years in current department or agency	56	26	10	2	2	3	1	86	5	550
2014	3 to 10 years in current department or agency	48	29	11	6	5	2	0	79	10	1593
2014	11 to 20 years in current department or agency	42	33	12	6	4	2	1	78	10	921
2014	More than 20 years in current department or agency	44	35	12	5	3	1	0	80	8	444

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	28	8	6	3	1	1	83	9	1007
2017	3 to 10 years in current department or agency	46	31	9	8	4	1	0	78	12	1200
2017	11 to 20 years in current department or agency	46	31	11	7	4	0	0	78	11	890
2017	More than 20 years in current department or agency	43	37	10	5	5	0	0	80	10	393
2014	Less than 3 years in current department or agency	52	29	9	5	3	1	0	83	8	550
2014	3 to 10 years in current department or agency	45	33	8	8	5	0	0	79	13	1593
2014	11 to 20 years in current department or agency	40	36	11	8	5	0	0	76	13	920
2014	More than 20 years in current department or agency	42	38	9	5	5	0	0	81	10	443

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	80	13	3	2	1	0	1	94	3	1007
2017	3 to 10 years in current department or agency	79	14	3	2	1	0	1	94	3	1204
2017	11 to 20 years in current department or agency	77	15	4	1	2	0	1	93	3	889
2017	More than 20 years in current department or agency	72	20	4	2	1	0	1	93	3	393
2014	Less than 3 years in current department or agency	85	10	1	1	1	1	1	97	2	550
2014	3 to 10 years in current department or agency	78	14	3	1	2	0	2	94	3	1594
2014	11 to 20 years in current department or agency	75	14	5	2	1	1	2	92	4	920
2014	More than 20 years in current department or agency	73	18	5	0	1	0	3	94	1	444

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	22	7	6	3	6	7	82	10	1004
2017	3 to 10 years in current department or agency	52	24	7	5	6	3	3	81	12	1202
2017	11 to 20 years in current department or agency	54	23	8	5	5	3	3	81	10	888
2017	More than 20 years in current department or agency	49	29	7	4	3	3	5	85	8	393
2014	Less than 3 years in current department or agency	55	21	7	4	3	5	4	84	8	550
2014	3 to 10 years in current department or agency	53	23	7	5	5	3	4	82	11	1593
2014	11 to 20 years in current department or agency	48	27	7	4	6	3	4	81	11	922
2014	More than 20 years in current department or agency	50	29	7	3	6	3	3	84	9	444

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	24	6	5	2	1	1	87	7	1003
2017	3 to 10 years in current department or agency	56	26	7	5	5	1	0	83	10	1203
2017	11 to 20 years in current department or agency	55	27	7	5	6	1	0	83	10	890
2017	More than 20 years in current department or agency	55	27	9	5	4	1	0	82	8	392

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	23	5	3	2	1	90	5	1006
2017	3 to 10 years in current department or agency	57	23	8	6	4	2	82	10	1204
2017	11 to 20 years in current department or agency	56	24	9	3	6	1	81	9	891
2017	More than 20 years in current department or agency	55	26	11	4	4	1	81	8	393

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	26	7	4	4	0	1	85	8	1005
2017	3 to 10 years in current department or agency	51	27	10	5	6	0	0	79	11	1201
2017	11 to 20 years in current department or agency	54	26	10	6	5	0	0	79	11	891
2017	More than 20 years in current department or agency	53	27	11	4	4	0	0	81	8	393
2014	Less than 3 years in current department or agency	58	28	6	5	4	0	0	86	8	550
2014	3 to 10 years in current department or agency	51	28	9	6	5	0	0	80	11	1592
2014	11 to 20 years in current department or agency	46	32	10	6	5	1	0	79	11	922
2014	More than 20 years in current department or agency	51	31	9	5	3	0	0	83	8	444

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	30	13	9	3	8	8	70	14	180
2017	3 to 10 years in current department or agency	30	34	12	9	5	2	8	71	16	290
2017	11 to 20 years in current department or agency	25	40	13	9	4	2	6	71	15	256
2017	More than 20 years in current department or agency	29	39	18	4	5	1	4	72	10	134
2014	Less than 3 years in current department or agency	35	40	6	8	4	2	6	81	13	100
2014	3 to 10 years in current department or agency	31	34	12	8	5	4	6	72	15	348
2014	11 to 20 years in current department or agency	27	36	18	5	4	3	7	70	10	268
2014	More than 20 years in current department or agency	31	31	16	10	4	4	4	68	15	120

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	30	10	4	3	9	1	81	8	1006
2017	3 to 10 years in current department or agency	25	33	17	9	8	8	0	63	19	1205
2017	11 to 20 years in current department or agency	23	33	19	10	9	7	0	60	20	892
2017	More than 20 years in current department or agency	24	32	21	7	8	7	0	60	17	393
2014	Less than 3 years in current department or agency	41	29	11	4	2	12	1	79	8	549
2014	3 to 10 years in current department or agency	27	35	14	9	5	10	0	69	16	1592
2014	11 to 20 years in current department or agency	21	36	18	8	7	9	0	63	17	921
2014	More than 20 years in current department or agency	20	38	21	8	5	9	0	63	14	444

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	32	12	6	3	4	1	78	9	1007
2017	3 to 10 years in current department or agency	24	31	19	12	11	2	0	57	23	1205
2017	11 to 20 years in current department or agency	18	33	25	13	10	1	0	51	24	890
2017	More than 20 years in current department or agency	20	32	24	12	10	2	0	53	23	392
2014	Less than 3 years in current department or agency	39	34	13	6	3	6	0	77	9	549
2014	3 to 10 years in current department or agency	24	35	17	14	7	3	0	61	21	1593
2014	11 to 20 years in current department or agency	18	36	20	15	9	1	0	55	25	921
2014	More than 20 years in current department or agency	18	36	25	11	8	2	0	55	19	443

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	31	15	9	5	10	1	68	15	1003
2017	3 to 10 years in current department or agency	16	31	20	16	12	5	0	50	29	1203
2017	11 to 20 years in current department or agency	12	29	26	19	10	4	0	43	30	892
2017	More than 20 years in current department or agency	14	29	24	17	10	6	1	46	29	392
2014	Less than 3 years in current department or agency	27	34	17	9	3	9	0	68	14	549
2014	3 to 10 years in current department or agency	16	33	19	17	9	6	0	53	27	1591
2014	11 to 20 years in current department or agency	12	32	23	17	11	5	0	46	30	920
2014	More than 20 years in current department or agency	12	30	29	17	8	4	0	44	26	444

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	32	11	9	6	9	1	72	16	1005
2017	3 to 10 years in current department or agency	19	27	18	13	17	5	0	49	32	1205
2017	11 to 20 years in current department or agency	16	28	21	16	15	4	0	46	32	891
2017	More than 20 years in current department or agency	16	29	22	15	13	5	0	48	29	393
2014	Less than 3 years in current department or agency	32	29	15	8	7	10	0	68	16	550
2014	3 to 10 years in current department or agency	20	32	16	14	11	7	0	56	27	1592
2014	11 to 20 years in current department or agency	17	29	21	14	13	5	0	49	29	921
2014	More than 20 years in current department or agency	16	29	25	14	11	5	0	47	27	444

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	34	14	10	6	5	1	69	17	1006
2017	3 to 10 years in current department or agency	16	32	18	17	13	3	0	50	31	1204
2017	11 to 20 years in current department or agency	13	34	21	17	13	2	0	48	31	888
2017	More than 20 years in current department or agency	15	33	19	18	11	3	0	49	31	391
2014	Less than 3 years in current department or agency	26	39	16	11	3	4	0	68	15	549
2014	3 to 10 years in current department or agency	15	37	18	17	11	2	0	53	28	1592
2014	11 to 20 years in current department or agency	14	37	19	16	12	2	0	52	28	921
2014	More than 20 years in current department or agency	12	40	22	14	7	4	0	55	22	444

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	43	10	5	2	2	83	7	1008
2017	3 to 10 years in current department or agency	25	42	17	10	5	1	68	15	1205
2017	11 to 20 years in current department or agency	25	44	17	9	4	1	70	12	891
2017	More than 20 years in current department or agency	23	42	19	9	5	1	66	15	392
2014	Less than 3 years in current department or agency	32	42	15	6	2	2	76	9	550
2014	3 to 10 years in current department or agency	26	44	17	9	3	2	70	12	1594
2014	11 to 20 years in current department or agency	23	43	19	9	4	2	67	13	921
2014	More than 20 years in current department or agency	19	46	19	10	3	3	67	13	444

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	37	8	3	1	4	1	88	4	1006
2017	3 to 10 years in current department or agency	36	43	12	5	1	3	0	81	6	1203
2017	11 to 20 years in current department or agency	35	42	13	4	3	3	0	79	7	890
2017	More than 20 years in current department or agency	35	46	13	1	2	3	1	83	4	392
2014	Less than 3 years in current department or agency	47	37	9	2	0	5	0	89	2	549
2014	3 to 10 years in current department or agency	35	43	11	4	2	4	0	82	6	1592
2014	11 to 20 years in current department or agency	36	41	12	4	3	4	0	80	7	921
2014	More than 20 years in current department or agency	36	43	13	4	1	4	0	82	4	444

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	32	11	9	4	6	1	74	14	1004
2017	3 to 10 years in current department or agency	31	36	13	9	6	4	1	71	16	1206
2017	11 to 20 years in current department or agency	29	36	13	11	7	3	1	68	18	892
2017	More than 20 years in current department or agency	26	43	15	6	4	4	1	73	11	391
2014	Less than 3 years in current department or agency	40	35	10	5	3	4	2	80	9	548
2014	3 to 10 years in current department or agency	35	37	12	8	4	3	1	75	13	1592
2014	11 to 20 years in current department or agency	30	39	13	8	5	4	1	73	13	921
2014	More than 20 years in current department or agency	28	42	14	6	4	5	1	74	11	444

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	28	18	10	6	11	2	60	19	1007
2017	3 to 10 years in current department or agency	21	34	21	13	7	4	1	57	21	1205
2017	11 to 20 years in current department or agency	20	31	24	12	7	6	1	54	20	889
2017	More than 20 years in current department or agency	19	35	22	14	5	4	1	57	19	392
2014	Less than 3 years in current department or agency	23	30	21	11	3	10	2	61	15	550
2014	3 to 10 years in current department or agency	24	33	21	11	5	5	1	61	17	1593
2014	11 to 20 years in current department or agency	21	34	23	11	5	4	1	58	18	920
2014	More than 20 years in current department or agency	21	34	25	7	6	6	1	59	14	444

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	20	16	9	8	18	7	55	23	1005
2017	3 to 10 years in current department or agency	13	21	20	13	18	11	3	40	37	1205
2017	11 to 20 years in current department or agency	15	20	19	15	18	10	3	40	38	892
2017	More than 20 years in current department or agency	14	23	21	15	14	9	5	43	33	393
2014	Less than 3 years in current department or agency	21	20	17	10	9	18	6	53	25	550
2014	3 to 10 years in current department or agency	14	21	17	15	17	13	3	41	38	1593
2014	11 to 20 years in current department or agency	12	21	21	17	17	10	3	38	38	920
2014	More than 20 years in current department or agency	13	26	22	16	12	8	3	44	31	444

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	21	6	4	2	3	3	88	7	1005
2017	3 to 10 years in current department or agency	55	25	9	5	3	1	2	83	8	1205
2017	11 to 20 years in current department or agency	51	26	11	7	3	1	2	79	10	891
2017	More than 20 years in current department or agency	53	26	11	6	3	1	2	80	9	392
2014	Less than 3 years in current department or agency	62	25	5	4	1	1	3	90	4	550
2014	3 to 10 years in current department or agency	54	27	8	4	2	1	2	85	7	1593
2014	11 to 20 years in current department or agency	50	28	10	6	2	1	2	81	9	920
2014	More than 20 years in current department or agency	53	27	11	4	2	1	3	83	6	443

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	18	3	1	1	4	3	95	2	1008
2017	3 to 10 years in current department or agency	65	24	5	2	1	2	2	92	3	1206
2017	11 to 20 years in current department or agency	63	25	7	3	1	1	1	90	4	891
2017	More than 20 years in current department or agency	61	27	8	2	1	1	0	89	3	392
2014	Less than 3 years in current department or agency	72	17	3	1	0	3	3	95	2	550
2014	3 to 10 years in current department or agency	68	22	5	2	0	2	1	93	3	1593
2014	11 to 20 years in current department or agency	62	28	6	1	0	1	1	93	2	919
2014	More than 20 years in current department or agency	61	28	7	1	0	1	2	91	2	444

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	34	13	6	4	6	1	74	11	1006
2017	3 to 10 years in current department or agency	27	34	16	13	9	1	0	61	23	1202
2017	11 to 20 years in current department or agency	24	35	17	12	10	1	0	60	23	889
2017	More than 20 years in current department or agency	28	36	16	12	7	1	1	65	19	393
2014	Less than 3 years in current department or agency	33	32	13	10	5	6	2	69	17	550
2014	3 to 10 years in current department or agency	23	34	16	14	10	2	0	58	25	1591
2014	11 to 20 years in current department or agency	22	34	19	13	8	3	0	57	23	920
2014	More than 20 years in current department or agency	20	44	16	10	7	3	0	67	17	444

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	30	13	9	7	6	4	67	18	1006
2017	3 to 10 years in current department or agency	20	26	15	16	21	1	2	48	37	1204
2017	11 to 20 years in current department or agency	16	23	16	21	22	1	1	39	45	890
2017	More than 20 years in current department or agency	14	24	18	17	21	1	5	41	40	392
2014	Less than 3 years in current department or agency	25	27	15	13	12	6	2	56	27	550
2014	3 to 10 years in current department or agency	16	22	16	19	23	2	2	40	44	1593
2014	11 to 20 years in current department or agency	14	24	15	18	24	2	2	40	44	920
2014	More than 20 years in current department or agency	13	24	21	14	22	1	4	39	38	444

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	39	15	6	3	7	1	74	10	1004
2017	3 to 10 years in current department or agency	21	36	21	10	10	3	0	58	21	1204
2017	11 to 20 years in current department or agency	16	34	24	14	9	4	0	52	24	891
2017	More than 20 years in current department or agency	20	34	25	13	5	2	1	55	19	392

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	10	2	1	5	1	86	4	1008
2017	3 to 10 years in current department or agency	38	35	15	4	3	4	0	77	8	1205
2017	11 to 20 years in current department or agency	35	37	16	3	4	5	0	75	8	890
2017	More than 20 years in current department or agency	38	37	18	3	3	1	0	77	5	391
2014	Less than 3 years in current department or agency	51	30	8	3	0	8	0	87	4	550
2014	3 to 10 years in current department or agency	44	34	12	3	2	5	0	83	5	1592
2014	11 to 20 years in current department or agency	41	35	14	3	2	5	1	80	5	920
2014	More than 20 years in current department or agency	41	35	15	2	2	4	0	80	4	444

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	38	6	2	1	3	90	4	1009
2017	3 to 10 years in current department or agency	36	40	13	6	3	2	77	9	1206
2017	11 to 20 years in current department or agency	34	42	13	5	3	2	78	8	889
2017	More than 20 years in current department or agency	32	42	16	4	4	2	75	8	390
2014	Less than 3 years in current department or agency	52	31	9	4	1	3	86	5	550
2014	3 to 10 years in current department or agency	41	39	10	5	2	3	82	7	1594
2014	11 to 20 years in current department or agency	37	41	12	5	2	3	81	7	920
2014	More than 20 years in current department or agency	37	40	14	4	2	3	80	6	444

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	30	4	2	1	1	94	3	1006
2017	3 to 10 years in current department or agency	44	36	9	5	5	0	80	10	1204
2017	11 to 20 years in current department or agency	39	40	10	6	4	0	80	10	888
2017	More than 20 years in current department or agency	38	40	12	7	3	1	78	10	393
2014	Less than 3 years in current department or agency	62	28	6	2	1	1	91	3	550
2014	3 to 10 years in current department or agency	48	36	10	4	2	0	84	6	1593
2014	11 to 20 years in current department or agency	43	39	10	5	3	1	83	8	920
2014	More than 20 years in current department or agency	41	37	12	6	3	0	79	9	443

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	27	12	4	2	1	82	6	1004
2017	3 to 10 years in current department or agency	35	34	16	8	7	0	69	15	1204
2017	11 to 20 years in current department or agency	31	36	19	8	7	0	67	14	883
2017	More than 20 years in current department or agency	33	32	20	8	7	0	65	15	393
2014	Less than 3 years in current department or agency	47	33	11	5	3	1	81	8	550
2014	3 to 10 years in current department or agency	34	38	15	8	5	1	72	13	1594
2014	11 to 20 years in current department or agency	29	36	18	10	6	1	66	16	921
2014	More than 20 years in current department or agency	26	40	18	7	7	1	67	15	444

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	32	11	4	2	1	83	6	1007
2017	3 to 10 years in current department or agency	34	36	14	9	6	0	70	15	1204
2017	11 to 20 years in current department or agency	31	38	18	8	5	0	69	14	887
2017	More than 20 years in current department or agency	30	35	20	9	6	0	65	15	393
2014	Less than 3 years in current department or agency	48	33	10	6	2	1	81	8	550
2014	3 to 10 years in current department or agency	32	39	15	8	4	1	72	13	1593
2014	11 to 20 years in current department or agency	29	39	18	9	5	0	68	14	920
2014	More than 20 years in current department or agency	26	39	19	9	7	0	66	16	444

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	22	18	10	5	6	1	64	16	1008
2017	3 to 10 years in current department or agency	30	26	19	12	10	3	0	58	23	1205
2017	11 to 20 years in current department or agency	31	27	20	10	9	2	1	60	20	889
2017	More than 20 years in current department or agency	33	28	19	9	7	3	2	63	17	392
2014	Less than 3 years in current department or agency	36	22	18	11	6	6	1	62	19	550
2014	3 to 10 years in current department or agency	29	26	19	12	9	4	0	58	22	1594
2014	11 to 20 years in current department or agency	28	29	20	11	8	3	1	59	19	919
2014	More than 20 years in current department or agency	34	28	18	10	6	3	1	64	17	444

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	32	31	38	1009
2017	3 to 10 years in current department or agency	29	36	35	1205
2017	11 to 20 years in current department or agency	21	47	32	892
2017	More than 20 years in current department or agency	30	43	27	392
2014	Less than 3 years in current department or agency	32	34	34	550
2014	3 to 10 years in current department or agency	29	36	35	1594
2014	11 to 20 years in current department or agency	22	44	34	922
2014	More than 20 years in current department or agency	26	46	28	443

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	2	25	39	4	23	8	317
2017	3 to 10 years in current department or agency	8	26	48	7	1	9	351
2017	11 to 20 years in current department or agency	20	25	41	6	0	8	189
2017	More than 20 years in current department or agency	70	4	15	6	0	4	119
2014	Less than 3 years in current department or agency	6	23	43	8	9999	20	176
2014	3 to 10 years in current department or agency	6	29	48	9	9999	9	461
2014	11 to 20 years in current department or agency	28	25	28	11	9999	8	209
2014	More than 20 years in current department or agency	74	9	9	8	9999	1	116

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	1008
2017	3 to 10 years in current department or agency	18	82	1206
2017	11 to 20 years in current department or agency	19	81	890
2017	More than 20 years in current department or agency	16	84	391
2014	Less than 3 years in current department or agency	12	88	549
2014	3 to 10 years in current department or agency	16	84	1588
2014	11 to 20 years in current department or agency	16	84	919
2014	More than 20 years in current department or agency	13	87	442

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	139
2017	3 to 10 years in current department or agency	43	212
2017	11 to 20 years in current department or agency	34	165
2017	More than 20 years in current department or agency	44	61
2014	Less than 3 years in current department or agency	39	65
2014	3 to 10 years in current department or agency	44	245
2014	11 to 20 years in current department or agency	38	143
2014	More than 20 years in current department or agency	52	56

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	67	139
2017	3 to 10 years in current department or agency	72	212
2017	11 to 20 years in current department or agency	73	165
2017	More than 20 years in current department or agency	81	61
2014	Less than 3 years in current department or agency	66	65
2014	3 to 10 years in current department or agency	69	245
2014	11 to 20 years in current department or agency	71	143
2014	More than 20 years in current department or agency	52	56

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	139
2017	3 to 10 years in current department or agency	5	212
2017	11 to 20 years in current department or agency	7	165
2014	3 to 10 years in current department or agency	6	245
2014	11 to 20 years in current department or agency	8	143
2014	More than 20 years in current department or agency	8	56

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	212
2017	11 to 20 years in current department or agency	165
2017	More than 20 years in current department or agency	61
2014	Less than 3 years in current department or agency	65
2014	11 to 20 years in current department or agency	143
2014	More than 20 years in current department or agency	56

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	139
2017	3 to 10 years in current department or agency	2	212
2017	11 to 20 years in current department or agency	4	165
2014	3 to 10 years in current department or agency	2	245
2014	More than 20 years in current department or agency	9	56

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	139
2017	3 to 10 years in current department or agency	6	212
2017	11 to 20 years in current department or agency	7	165
2017	More than 20 years in current department or agency	14	61
2014	3 to 10 years in current department or agency	4	245
2014	11 to 20 years in current department or agency	4	143
2014	More than 20 years in current department or agency	11	56

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	7	165
2014	Less than 3 years in current department or agency	0	65
2014	3 to 10 years in current department or agency	2	245
2014	11 to 20 years in current department or agency	4	143
2014	More than 20 years in current department or agency	0	56

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	139
2017	3 to 10 years in current department or agency	42	212
2017	11 to 20 years in current department or agency	38	165
2017	More than 20 years in current department or agency	39	61
2014	Less than 3 years in current department or agency	39	65
2014	3 to 10 years in current department or agency	35	245
2014	11 to 20 years in current department or agency	36	143
2014	More than 20 years in current department or agency	40	56

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	139
2017	3 to 10 years in current department or agency	43	212
2017	11 to 20 years in current department or agency	44	165
2017	More than 20 years in current department or agency	45	61
2014	Less than 3 years in current department or agency	40	65
2014	3 to 10 years in current department or agency	43	245
2014	11 to 20 years in current department or agency	46	143
2014	More than 20 years in current department or agency	31	56

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	139
2017	3 to 10 years in current department or agency	44	212
2017	11 to 20 years in current department or agency	45	165
2017	More than 20 years in current department or agency	44	61
2014	Less than 3 years in current department or agency	44	65
2014	3 to 10 years in current department or agency	44	245
2014	11 to 20 years in current department or agency	41	143
2014	More than 20 years in current department or agency	41	56

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	139
2017	3 to 10 years in current department or agency	41	212
2017	11 to 20 years in current department or agency	46	165
2017	More than 20 years in current department or agency	42	61
2014	Less than 3 years in current department or agency	35	65
2014	3 to 10 years in current department or agency	41	245
2014	11 to 20 years in current department or agency	44	143
2014	More than 20 years in current department or agency	37	56

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	139
2017	3 to 10 years in current department or agency	33	212
2017	11 to 20 years in current department or agency	28	165
2017	More than 20 years in current department or agency	26	61
2014	Less than 3 years in current department or agency	31	65
2014	3 to 10 years in current department or agency	26	245
2014	11 to 20 years in current department or agency	26	143
2014	More than 20 years in current department or agency	25	56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	61	139
2017	3 to 10 years in current department or agency	53	212
2017	11 to 20 years in current department or agency	49	165
2017	More than 20 years in current department or agency	49	61
2014	Less than 3 years in current department or agency	60	65
2014	3 to 10 years in current department or agency	58	245
2014	11 to 20 years in current department or agency	52	143
2014	More than 20 years in current department or agency	52	56

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	139
2017	3 to 10 years in current department or agency	31	212
2017	11 to 20 years in current department or agency	33	165
2017	More than 20 years in current department or agency	27	61
2014	Less than 3 years in current department or agency	31	65
2014	3 to 10 years in current department or agency	30	245
2014	11 to 20 years in current department or agency	39	143
2014	More than 20 years in current department or agency	39	56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	61

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	139
2017	3 to 10 years in current department or agency	10	212
2017	More than 20 years in current department or agency	8	61
2014	Less than 3 years in current department or agency	8	65
2014	3 to 10 years in current department or agency	7	245

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	139
2017	3 to 10 years in current department or agency	13	212
2017	11 to 20 years in current department or agency	10	165
2017	More than 20 years in current department or agency	14	61
2014	Less than 3 years in current department or agency	9	65
2014	3 to 10 years in current department or agency	10	245
2014	11 to 20 years in current department or agency	13	143
2014	More than 20 years in current department or agency	12	56

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	46	139
2017	3 to 10 years in current department or agency	53	212
2017	11 to 20 years in current department or agency	53	165
2017	More than 20 years in current department or agency	43	61
2014	Less than 3 years in current department or agency	46	65
2014	3 to 10 years in current department or agency	46	245
2014	11 to 20 years in current department or agency	41	143
2014	More than 20 years in current department or agency	50	56

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	139
2017	3 to 10 years in current department or agency	23	212
2017	11 to 20 years in current department or agency	30	165
2017	More than 20 years in current department or agency	18	61
2014	Less than 3 years in current department or agency	32	65
2014	3 to 10 years in current department or agency	27	245
2014	11 to 20 years in current department or agency	24	143
2014	More than 20 years in current department or agency	25	56

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	139
2017	3 to 10 years in current department or agency	17	212
2017	11 to 20 years in current department or agency	8	165
2017	More than 20 years in current department or agency	11	61
2014	Less than 3 years in current department or agency	20	65
2014	3 to 10 years in current department or agency	18	245
2014	11 to 20 years in current department or agency	11	143
2014	More than 20 years in current department or agency	12	56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	139
2017	3 to 10 years in current department or agency	58	212
2017	11 to 20 years in current department or agency	48	164
2017	More than 20 years in current department or agency	49	61
2014	Less than 3 years in current department or agency	59	65
2014	3 to 10 years in current department or agency	49	246
2014	11 to 20 years in current department or agency	52	143
2014	More than 20 years in current department or agency	54	56

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	139
2017	3 to 10 years in current department or agency	26	212
2017	11 to 20 years in current department or agency	24	164
2017	More than 20 years in current department or agency	19	61
2014	Less than 3 years in current department or agency	35	65
2014	3 to 10 years in current department or agency	27	246
2014	11 to 20 years in current department or agency	26	143
2014	More than 20 years in current department or agency	23	56

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	139
2017	3 to 10 years in current department or agency	9	212
2017	11 to 20 years in current department or agency	11	164
2017	More than 20 years in current department or agency	10	61
2014	Less than 3 years in current department or agency	14	65
2014	3 to 10 years in current department or agency	10	246
2014	11 to 20 years in current department or agency	9	143
2014	More than 20 years in current department or agency	12	56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	139
2017	3 to 10 years in current department or agency	18	212
2017	11 to 20 years in current department or agency	17	164
2017	More than 20 years in current department or agency	26	61
2014	Less than 3 years in current department or agency	23	65
2014	3 to 10 years in current department or agency	16	246
2014	11 to 20 years in current department or agency	18	143
2014	More than 20 years in current department or agency	28	56

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	139
2017	3 to 10 years in current department or agency	12	212
2017	11 to 20 years in current department or agency	11	164
2017	More than 20 years in current department or agency	15	61
2014	Less than 3 years in current department or agency	15	65
2014	3 to 10 years in current department or agency	11	246
2014	11 to 20 years in current department or agency	12	143
2014	More than 20 years in current department or agency	10	56

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	139
2017	3 to 10 years in current department or agency	4	212
2017	11 to 20 years in current department or agency	5	164
2017	More than 20 years in current department or agency	8	61
2014	3 to 10 years in current department or agency	3	246
2014	11 to 20 years in current department or agency	4	143
2014	More than 20 years in current department or agency	11	56

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	139
2017	3 to 10 years in current department or agency	13	212
2017	11 to 20 years in current department or agency	13	164
2017	More than 20 years in current department or agency	11	61
2014	Less than 3 years in current department or agency	14	65
2014	3 to 10 years in current department or agency	13	246
2014	11 to 20 years in current department or agency	12	143
2014	More than 20 years in current department or agency	11	56

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	139
2017	3 to 10 years in current department or agency	17	212
2017	11 to 20 years in current department or agency	7	164
2017	More than 20 years in current department or agency	11	61
2014	Less than 3 years in current department or agency	12	65
2014	3 to 10 years in current department or agency	11	246
2014	11 to 20 years in current department or agency	11	143
2014	More than 20 years in current department or agency	10	56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	139
2017	3 to 10 years in current department or agency	26	212
2017	11 to 20 years in current department or agency	26	164
2017	More than 20 years in current department or agency	31	61
2014	Less than 3 years in current department or agency	26	65
2014	3 to 10 years in current department or agency	31	246
2014	11 to 20 years in current department or agency	25	143
2014	More than 20 years in current department or agency	18	56

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	132
2017	3 to 10 years in current department or agency	12	204
2017	11 to 20 years in current department or agency	13	156
2017	More than 20 years in current department or agency	13	56
2014	Less than 3 years in current department or agency	14	62
2014	3 to 10 years in current department or agency	12	237
2014	11 to 20 years in current department or agency	12	137
2014	More than 20 years in current department or agency	18	50

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	132
2017	3 to 10 years in current department or agency	18	204
2017	11 to 20 years in current department or agency	18	156
2017	More than 20 years in current department or agency	15	56
2014	Less than 3 years in current department or agency	16	62
2014	3 to 10 years in current department or agency	15	237
2014	11 to 20 years in current department or agency	15	137

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	132
2017	3 to 10 years in current department or agency	12	204
2017	11 to 20 years in current department or agency	13	156
2017	More than 20 years in current department or agency	9	56
2014	Less than 3 years in current department or agency	11	62
2014	3 to 10 years in current department or agency	10	237
2014	11 to 20 years in current department or agency	13	137
2014	More than 20 years in current department or agency	10	50

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	204
2017	11 to 20 years in current department or agency	10	156
2014	Less than 3 years in current department or agency	8	62
2014	3 to 10 years in current department or agency	10	237
2014	11 to 20 years in current department or agency	9	137
2014	More than 20 years in current department or agency	10	50

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	132
2017	3 to 10 years in current department or agency	12	204
2017	11 to 20 years in current department or agency	15	156
2014	3 to 10 years in current department or agency	8	237
2014	11 to 20 years in current department or agency	7	137
2014	More than 20 years in current department or agency	14	50

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	132
2017	3 to 10 years in current department or agency	12	204
2017	11 to 20 years in current department or agency	15	156
2017	More than 20 years in current department or agency	14	56
2014	Less than 3 years in current department or agency	10	62
2014	3 to 10 years in current department or agency	7	237
2014	11 to 20 years in current department or agency	5	137
2014	More than 20 years in current department or agency	12	50

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	132
2017	3 to 10 years in current department or agency	9	204
2017	11 to 20 years in current department or agency	9	156
2017	More than 20 years in current department or agency	10	56
2014	Less than 3 years in current department or agency	31	62
2014	3 to 10 years in current department or agency	10	237
2014	11 to 20 years in current department or agency	9	137

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	132
2017	3 to 10 years in current department or agency	11	204
2017	11 to 20 years in current department or agency	11	156
2014	Less than 3 years in current department or agency	12	62
2014	3 to 10 years in current department or agency	11	237
2014	11 to 20 years in current department or agency	10	137

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	132
2017	3 to 10 years in current department or agency	12	204
2017	11 to 20 years in current department or agency	10	156
2014	Less than 3 years in current department or agency	15	62
2014	3 to 10 years in current department or agency	14	237
2014	11 to 20 years in current department or agency	12	137

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	132
2017	3 to 10 years in current department or agency	27	204
2017	11 to 20 years in current department or agency	25	156
2017	More than 20 years in current department or agency	28	56
2014	Less than 3 years in current department or agency	21	62
2014	3 to 10 years in current department or agency	27	237
2014	11 to 20 years in current department or agency	23	137
2014	More than 20 years in current department or agency	24	50

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	132
2017	3 to 10 years in current department or agency	14	204
2017	11 to 20 years in current department or agency	9	156
2014	3 to 10 years in current department or agency	12	237
2014	11 to 20 years in current department or agency	9	137

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	132
2017	3 to 10 years in current department or agency	48	204
2017	11 to 20 years in current department or agency	43	156
2017	More than 20 years in current department or agency	36	56
2014	Less than 3 years in current department or agency	42	62
2014	3 to 10 years in current department or agency	52	237
2014	11 to 20 years in current department or agency	43	137
2014	More than 20 years in current department or agency	33	50

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	56
2014	Less than 3 years in current department or agency	0	62
2014	3 to 10 years in current department or agency	3	237
2014	More than 20 years in current department or agency	0	50

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	132
2017	3 to 10 years in current department or agency	56	204
2017	11 to 20 years in current department or agency	53	156
2017	More than 20 years in current department or agency	56	56
2014	Less than 3 years in current department or agency	45	62
2014	3 to 10 years in current department or agency	56	237
2014	11 to 20 years in current department or agency	56	137
2014	More than 20 years in current department or agency	52	50

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	56

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	132
2017	3 to 10 years in current department or agency	14	204
2017	11 to 20 years in current department or agency	10	156
2017	More than 20 years in current department or agency	11	56
2014	Less than 3 years in current department or agency	13	62
2014	3 to 10 years in current department or agency	13	237
2014	11 to 20 years in current department or agency	10	137
2014	More than 20 years in current department or agency	14	50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	61	39	139
2017	3 to 10 years in current department or agency	96	4	212
2017	11 to 20 years in current department or agency	99	1	164
2017	More than 20 years in current department or agency	97	3	62

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	14	13	3	4	36	15	60	13	1009
2017	3 to 10 years in current department or agency	15	17	18	6	8	29	8	50	21	1207
2017	11 to 20 years in current department or agency	13	15	17	8	7	32	8	46	25	891
2017	More than 20 years in current department or agency	18	18	20	6	7	26	5	52	19	393
2014	Less than 3 years in current department or agency	18	13	16	3	1	38	12	61	8	550
2014	3 to 10 years in current department or agency	16	16	18	5	5	31	9	53	16	1593
2014	11 to 20 years in current department or agency	14	17	18	6	6	32	6	51	20	922
2014	More than 20 years in current department or agency	18	16	24	4	3	29	6	53	11	443

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	29	14	3	3	19	3	76	6	1007
2017	3 to 10 years in current department or agency	26	28	19	7	6	13	1	62	15	1207
2017	11 to 20 years in current department or agency	24	30	20	8	5	12	1	62	15	890
2017	More than 20 years in current department or agency	28	33	17	6	6	9	1	68	13	393
2014	Less than 3 years in current department or agency	31	26	14	3	1	22	2	76	6	550
2014	3 to 10 years in current department or agency	27	32	17	5	4	13	2	69	11	1592
2014	11 to 20 years in current department or agency	25	30	21	6	4	13	0	64	12	921
2014	More than 20 years in current department or agency	29	30	21	5	2	13	0	68	8	444

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	36	12	10	4	5	11	70	17	1009
2017	3 to 10 years in current department or agency	26	49	11	6	1	2	5	80	7	1205
2017	11 to 20 years in current department or agency	28	53	11	4	1	1	3	84	5	891
2017	More than 20 years in current department or agency	31	48	9	3	1	1	6	85	5	394
2014	Less than 3 years in current department or agency	22	43	13	7	3	3	10	74	12	548
2014	3 to 10 years in current department or agency	25	51	13	6	1	1	4	80	7	1594
2014	11 to 20 years in current department or agency	26	54	12	3	1	1	3	84	4	922
2014	More than 20 years in current department or agency	29	55	9	2	1	1	3	88	3	444

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	14	16	4	3	34	18	52	14	1008
2017	3 to 10 years in current department or agency	10	19	21	7	6	28	8	45	21	1205
2017	11 to 20 years in current department or agency	11	21	23	9	5	23	7	46	20	889
2017	More than 20 years in current department or agency	11	26	22	7	5	21	8	52	17	393
2014	Less than 3 years in current department or agency	8	14	20	4	4	32	19	43	16	550
2014	3 to 10 years in current department or agency	9	18	23	6	4	28	11	44	18	1593
2014	11 to 20 years in current department or agency	8	23	25	5	4	26	8	48	15	920
2014	More than 20 years in current department or agency	10	24	26	7	7	20	7	45	19	444

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	23	9	2	1	14	11	83	4	1008
2017	3 to 10 years in current department or agency	40	31	12	3	2	7	5	81	6	1205
2017	11 to 20 years in current department or agency	42	32	11	4	2	6	3	82	6	890
2017	More than 20 years in current department or agency	41	34	11	3	1	6	5	84	4	394
2014	Less than 3 years in current department or agency	38	25	11	2	1	13	10	81	4	550
2014	3 to 10 years in current department or agency	39	32	10	3	2	9	4	82	6	1594
2014	11 to 20 years in current department or agency	39	34	12	3	1	7	4	82	5	922
2014	More than 20 years in current department or agency	33	42	11	3	2	6	4	83	5	444

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	24	10	2	1	18	12	81	4	1007
2017	3 to 10 years in current department or agency	30	32	12	5	6	10	5	73	14	1205
2017	11 to 20 years in current department or agency	28	31	14	8	6	10	3	68	16	892
2017	More than 20 years in current department or agency	31	32	15	6	4	8	5	71	12	392
2014	Less than 3 years in current department or agency	32	23	13	3	1	18	10	77	5	550
2014	3 to 10 years in current department or agency	30	32	13	5	3	13	4	74	10	1591
2014	11 to 20 years in current department or agency	30	33	16	5	2	11	3	73	8	920
2014	More than 20 years in current department or agency	25	39	15	5	3	9	4	73	9	443

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	1006
2017	3 to 10 years in current department or agency	8	92	1206
2017	11 to 20 years in current department or agency	9	91	892
2017	More than 20 years in current department or agency	9	91	392
2014	Less than 3 years in current department or agency	5	95	549
2014	3 to 10 years in current department or agency	7	93	1588
2014	11 to 20 years in current department or agency	6	94	920
2014	More than 20 years in current department or agency	5	95	444

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	53
2017	3 to 10 years in current department or agency	32	102
2017	11 to 20 years in current department or agency	29	78
2017	More than 20 years in current department or agency	35	34
2014	Less than 3 years in current department or agency	39	25
2014	3 to 10 years in current department or agency	33	107
2014	11 to 20 years in current department or agency	36	54
2014	More than 20 years in current department or agency	29	23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	73	53
2017	3 to 10 years in current department or agency	87	102
2017	11 to 20 years in current department or agency	85	78
2017	More than 20 years in current department or agency	80	34
2014	Less than 3 years in current department or agency	81	25
2014	3 to 10 years in current department or agency	90	107
2014	11 to 20 years in current department or agency	87	54
2014	More than 20 years in current department or agency	91	23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	8	78
2014	Less than 3 years in current department or agency	0	25
2014	3 to 10 years in current department or agency	5	107
2014	More than 20 years in current department or agency	0	23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	102
2017	11 to 20 years in current department or agency	78
2017	More than 20 years in current department or agency	34
2014	Less than 3 years in current department or agency	25
2014	3 to 10 years in current department or agency	107
2014	11 to 20 years in current department or agency	54
2014	More than 20 years in current department or agency	23

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	53
2017	3 to 10 years in current department or agency	9	102
2014	3 to 10 years in current department or agency	5	107

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	53
2017	3 to 10 years in current department or agency	6	102
2017	11 to 20 years in current department or agency	8	78
2014	3 to 10 years in current department or agency	6	107
2014	More than 20 years in current department or agency	21	23

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	8	78
2014	3 to 10 years in current department or agency	7	107
2014	More than 20 years in current department or agency	0	23

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	52
2017	3 to 10 years in current department or agency	30	101
2017	11 to 20 years in current department or agency	19	78
2014	3 to 10 years in current department or agency	14	107

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	52
2017	3 to 10 years in current department or agency	23	101
2017	11 to 20 years in current department or agency	23	78
2014	3 to 10 years in current department or agency	21	107
2014	11 to 20 years in current department or agency	11	54

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	52
2017	3 to 10 years in current department or agency	16	101
2017	11 to 20 years in current department or agency	9	78
2014	3 to 10 years in current department or agency	12	107

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	8	78
2014	More than 20 years in current department or agency	0	23

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	52
2017	3 to 10 years in current department or agency	32	101
2017	11 to 20 years in current department or agency	29	78
2017	More than 20 years in current department or agency	50	34
2014	Less than 3 years in current department or agency	28	25
2014	3 to 10 years in current department or agency	37	107
2014	11 to 20 years in current department or agency	37	54
2014	More than 20 years in current department or agency	39	23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	52
2017	3 to 10 years in current department or agency	32	101
2017	11 to 20 years in current department or agency	22	78
2017	More than 20 years in current department or agency	18	34
2014	Less than 3 years in current department or agency	21	25
2014	3 to 10 years in current department or agency	20	107
2014	11 to 20 years in current department or agency	20	54
2014	More than 20 years in current department or agency	22	23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	101
2017	More than 20 years in current department or agency	0	34

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	101
2014	3 to 10 years in current department or agency	9	107

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	52
2017	3 to 10 years in current department or agency	17	101
2017	11 to 20 years in current department or agency	17	78
2014	3 to 10 years in current department or agency	15	107
2014	11 to 20 years in current department or agency	22	54

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	52
2017	More than 20 years in current department or agency	0	34

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	52
2017	3 to 10 years in current department or agency	9	101
2017	11 to 20 years in current department or agency	12	78
2014	3 to 10 years in current department or agency	8	107
2014	11 to 20 years in current department or agency	21	54

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	52
2014	Less than 3 years in current department or agency	25
2014	3 to 10 years in current department or agency	107
2014	More than 20 years in current department or agency	23

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	52
2017	3 to 10 years in current department or agency	21	101
2017	11 to 20 years in current department or agency	20	78
2017	More than 20 years in current department or agency	18	34
2014	Less than 3 years in current department or agency	24	25
2014	3 to 10 years in current department or agency	30	107
2014	11 to 20 years in current department or agency	28	54
2014	More than 20 years in current department or agency	35	23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	53
2017	3 to 10 years in current department or agency	33	101
2017	11 to 20 years in current department or agency	33	78
2017	More than 20 years in current department or agency	30	34
2014	Less than 3 years in current department or agency	25	25
2014	3 to 10 years in current department or agency	22	107
2014	11 to 20 years in current department or agency	26	54
2014	More than 20 years in current department or agency	43	23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	53
2017	3 to 10 years in current department or agency	14	101
2017	11 to 20 years in current department or agency	14	78
2017	More than 20 years in current department or agency	15	34
2014	3 to 10 years in current department or agency	10	107
2014	11 to 20 years in current department or agency	11	54
2014	More than 20 years in current department or agency	26	23

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	101
2017	11 to 20 years in current department or agency	10	78
2014	3 to 10 years in current department or agency	9	107

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	17	101
2017	11 to 20 years in current department or agency	19	78
2017	More than 20 years in current department or agency	30	34
2014	Less than 3 years in current department or agency	24	25
2014	3 to 10 years in current department or agency	14	107
2014	11 to 20 years in current department or agency	18	54
2014	More than 20 years in current department or agency	26	23

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	6	78

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	11	78
2014	3 to 10 years in current department or agency	7	107

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	53
2017	3 to 10 years in current department or agency	9	101
2017	11 to 20 years in current department or agency	8	78
2014	3 to 10 years in current department or agency	8	107
2014	11 to 20 years in current department or agency	15	54

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	53
2017	3 to 10 years in current department or agency	49	101
2017	11 to 20 years in current department or agency	39	78
2017	More than 20 years in current department or agency	50	34
2014	Less than 3 years in current department or agency	44	25
2014	3 to 10 years in current department or agency	55	107
2014	11 to 20 years in current department or agency	57	54
2014	More than 20 years in current department or agency	26	23

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	8	73
2014	3 to 10 years in current department or agency	6	103

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	51
2017	3 to 10 years in current department or agency	8	97
2017	11 to 20 years in current department or agency	7	73
2014	3 to 10 years in current department or agency	15	103

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	32
2014	Less than 3 years in current department or agency	23
2014	11 to 20 years in current department or agency	50

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	51
2017	11 to 20 years in current department or agency	9	73

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	51
2017	3 to 10 years in current department or agency	9	97
2017	More than 20 years in current department or agency	0	32
2014	Less than 3 years in current department or agency	26	23
2014	3 to 10 years in current department or agency	6	103

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	51
2017	3 to 10 years in current department or agency	10	97
2017	11 to 20 years in current department or agency	10	73
2017	More than 20 years in current department or agency	0	32
2014	3 to 10 years in current department or agency	11	103

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	51
2017	3 to 10 years in current department or agency	18	97
2017	More than 20 years in current department or agency	0	32
2014	3 to 10 years in current department or agency	13	103
2014	11 to 20 years in current department or agency	10	50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	51
2017	3 to 10 years in current department or agency	28	97
2017	11 to 20 years in current department or agency	29	73
2014	3 to 10 years in current department or agency	30	103
2014	11 to 20 years in current department or agency	30	50
2014	More than 20 years in current department or agency	33	21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	11	97
2017	11 to 20 years in current department or agency	7	73
2017	More than 20 years in current department or agency	16	32
2014	3 to 10 years in current department or agency	13	103
2014	11 to 20 years in current department or agency	10	50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	51	51
2017	3 to 10 years in current department or agency	48	97
2017	11 to 20 years in current department or agency	53	73
2017	More than 20 years in current department or agency	31	32
2014	Less than 3 years in current department or agency	35	23
2014	3 to 10 years in current department or agency	51	103
2014	11 to 20 years in current department or agency	50	50
2014	More than 20 years in current department or agency	48	21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	97
2014	Less than 3 years in current department or agency	0	23
2014	3 to 10 years in current department or agency	6	103
2014	11 to 20 years in current department or agency	0	50
2014	More than 20 years in current department or agency	0	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	51
2017	3 to 10 years in current department or agency	60	97
2017	11 to 20 years in current department or agency	60	73
2017	More than 20 years in current department or agency	57	32
2014	Less than 3 years in current department or agency	57	23
2014	3 to 10 years in current department or agency	65	103
2014	11 to 20 years in current department or agency	76	50
2014	More than 20 years in current department or agency	67	21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	51
2017	3 to 10 years in current department or agency	97
2017	More than 20 years in current department or agency	32

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	51
2017	3 to 10 years in current department or agency	12	97
2017	11 to 20 years in current department or agency	12	73
2017	More than 20 years in current department or agency	16	32
2014	3 to 10 years in current department or agency	14	103
2014	11 to 20 years in current department or agency	14	50

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	68	32	53
2017	3 to 10 years in current department or agency	97	3	102
2017	11 to 20 years in current department or agency	97	3	78
2017	More than 20 years in current department or agency	100	0	34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	12	13	1	1	42	12	66	5	1007
2017	3 to 10 years in current department or agency	16	15	19	3	3	35	9	56	11	1204
2017	11 to 20 years in current department or agency	11	16	18	3	4	39	8	52	14	891
2017	More than 20 years in current department or agency	16	15	20	4	4	33	7	53	13	393
2014	Less than 3 years in current department or agency	18	10	14	1	1	44	12	64	4	549
2014	3 to 10 years in current department or agency	16	15	17	3	2	38	9	58	9	1592
2014	11 to 20 years in current department or agency	13	17	20	2	2	39	7	54	8	921
2014	More than 20 years in current department or agency	16	18	21	2	2	35	6	58	6	444

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	25	14	1	1	18	4	80	3	1005
2017	3 to 10 years in current department or agency	29	28	17	4	3	17	2	70	9	1203
2017	11 to 20 years in current department or agency	25	33	18	3	4	15	2	70	8	889
2017	More than 20 years in current department or agency	30	29	20	4	3	13	1	69	8	392
2014	Less than 3 years in current department or agency	34	24	12	1	0	25	3	81	2	548
2014	3 to 10 years in current department or agency	30	29	16	3	2	18	2	73	6	1592
2014	11 to 20 years in current department or agency	26	31	20	2	2	17	1	70	6	922
2014	More than 20 years in current department or agency	26	30	21	1	2	18	2	70	4	443

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	22	22	15	20	0	2	42	36	1004
2017	3 to 10 years in current department or agency	22	24	20	14	17	0	2	47	32	1202
2017	11 to 20 years in current department or agency	28	24	19	15	11	1	2	54	27	889
2017	More than 20 years in current department or agency	28	22	20	12	14	0	4	52	27	393

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	29	24	10	7	2	58	18	1005
2017	3 to 10 years in current department or agency	16	28	27	17	11	1	44	29	1205
2017	11 to 20 years in current department or agency	13	26	31	18	11	1	39	30	891
2017	More than 20 years in current department or agency	15	27	28	17	11	2	43	29	393

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	29	18	9	5	3	66	15	1006
2017	3 to 10 years in current department or agency	21	30	25	13	8	2	52	22	1201
2017	11 to 20 years in current department or agency	19	30	25	14	10	2	50	25	883
2017	More than 20 years in current department or agency	18	34	25	12	9	3	53	21	393

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	28	18	12	8	1	3	60	21	1007
2017	3 to 10 years in current department or agency	22	22	24	17	13	1	2	45	31	1206
2017	11 to 20 years in current department or agency	21	22	24	17	13	1	2	44	31	890
2017	More than 20 years in current department or agency	14	26	28	15	14	1	2	41	30	392

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	23	11	5	4	1	8	79	9	1007
2017	3 to 10 years in current department or agency	42	25	15	6	4	0	8	73	11	1206
2017	11 to 20 years in current department or agency	39	24	16	7	3	0	10	70	11	891
2017	More than 20 years in current department or agency	40	23	14	7	5	1	11	71	13	394

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	27	18	11	6	2	65	17	1005
2017	3 to 10 years in current department or agency	30	30	20	12	7	1	60	20	1203
2017	11 to 20 years in current department or agency	27	32	21	12	7	1	59	19	884
2017	More than 20 years in current department or agency	31	29	22	10	6	2	61	16	393

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	31	19	8	3	1	3	70	11	1004
2017	3 to 10 years in current department or agency	26	32	21	12	7	0	2	59	19	1205
2017	11 to 20 years in current department or agency	24	32	23	12	6	1	2	58	19	884
2017	More than 20 years in current department or agency	27	30	24	11	5	1	2	59	17	394

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	19	9	4	0	3	68	13	1004
2017	3 to 10 years in current department or agency	20	31	24	14	9	0	1	52	23	1204
2017	11 to 20 years in current department or agency	20	31	23	16	8	0	2	52	24	885
2017	More than 20 years in current department or agency	18	30	24	16	8	1	3	50	25	391

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	29	21	9	5	0	3	64	15	1005
2017	3 to 10 years in current department or agency	28	30	20	11	7	0	2	60	19	1204
2017	11 to 20 years in current department or agency	29	32	17	12	8	0	2	62	21	886
2017	More than 20 years in current department or agency	29	30	22	10	6	1	2	61	17	394

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	32	17	6	4	1	2	73	10	1003
2017	3 to 10 years in current department or agency	31	33	17	10	6	1	2	66	16	1202
2017	11 to 20 years in current department or agency	27	34	21	10	6	0	2	62	16	881
2017	More than 20 years in current department or agency	28	29	23	12	7	1	1	58	19	392

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	20	9	4	2	3	84	6	1004
2017	3 to 10 years in current department or agency	54	23	12	5	3	2	79	9	1205
2017	11 to 20 years in current department or agency	57	21	12	5	3	3	79	8	889
2017	More than 20 years in current department or agency	58	20	11	6	4	2	79	9	394

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	79	8	4	2	3	1	3	91	5	1006
2017	3 to 10 years in current department or agency	69	13	5	5	4	1	4	86	9	1207
2017	11 to 20 years in current department or agency	67	12	8	5	3	1	5	84	8	891
2017	More than 20 years in current department or agency	71	13	6	4	2	1	3	87	7	392

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	20	7	3	2	1	2	88	4	1005
2017	3 to 10 years in current department or agency	53	28	9	4	3	0	3	83	7	1206
2017	11 to 20 years in current department or agency	56	26	10	4	2	0	4	85	5	888
2017	More than 20 years in current department or agency	54	28	11	4	1	0	2	84	5	392

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	14	6	5	3	1	3	85	8	1004
2017	3 to 10 years in current department or agency	54	21	8	8	6	0	2	77	14	1204
2017	11 to 20 years in current department or agency	56	18	12	7	4	0	2	76	11	889
2017	More than 20 years in current department or agency	55	23	11	5	4	0	2	80	9	393

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	9	4	2	0	22	92	3	1005
2017	3 to 10 years in current department or agency	52	15	5	2	1	25	89	5	1202
2017	11 to 20 years in current department or agency	49	13	6	3	1	27	86	5	887
2017	More than 20 years in current department or agency	43	20	8	2	1	28	86	3	393

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	13	5	1	1	1	6	92	2	1003
2017	3 to 10 years in current department or agency	61	20	8	2	1	0	6	88	4	1202
2017	11 to 20 years in current department or agency	65	19	6	1	1	0	8	91	2	881
2017	More than 20 years in current department or agency	59	26	6	2	1	0	7	91	3	391

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	13	7	4	4	0	4	84	9	1009
2017	3 to 10 years in current department or agency	69	16	5	3	2	0	5	90	5	1203
2017	11 to 20 years in current department or agency	69	16	5	2	2	1	5	90	4	888
2017	More than 20 years in current department or agency	73	16	3	2	1	0	4	93	3	394

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	26	12	4	1	3	82	6	1007
2017	3 to 10 years in current department or agency	48	30	13	4	2	3	80	6	1201
2017	11 to 20 years in current department or agency	49	26	15	4	2	4	78	6	886
2017	More than 20 years in current department or agency	54	26	12	4	1	3	82	6	391

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	40	28	11	3	57	14	1009
2017	3 to 10 years in current department or agency	11	31	36	15	6	42	22	1204
2017	11 to 20 years in current department or agency	11	27	39	17	5	38	22	888
2017	More than 20 years in current department or agency	12	29	35	17	7	41	24	392

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	15	33	29	17	1	1	46	20	1007
2017	3 to 10 years in current department or agency	9	19	37	24	10	0	1	34	29	1205
2017	11 to 20 years in current department or agency	7	21	42	20	9	0	1	29	28	889
2017	More than 20 years in current department or agency	8	21	36	24	11	0	0	35	29	391

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	41	12	5	2	7	79	8	1007
2017	3 to 10 years in current department or agency	27	42	16	6	5	3	71	12	1205
2017	11 to 20 years in current department or agency	26	40	18	7	5	4	69	12	891
2017	More than 20 years in current department or agency	32	37	17	6	4	3	72	10	389

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	42	15	7	4	3	72	12	1005
2017	3 to 10 years in current department or agency	19	39	17	12	11	2	59	23	1204
2017	11 to 20 years in current department or agency	19	39	18	13	9	2	59	23	891
2017	More than 20 years in current department or agency	25	33	21	11	8	2	60	19	389

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	14	86	1008
2017	3 to 10 years in current department or agency	18	82	1206
2017	11 to 20 years in current department or agency	16	84	889
2017	More than 20 years in current department or agency	18	82	393
2014	Less than 3 years in current department or agency	9	91	550
2014	3 to 10 years in current department or agency	15	85	1585
2014	11 to 20 years in current department or agency	13	87	921
2014	More than 20 years in current department or agency	11	89	444

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	81	19	144
2017	3 to 10 years in current department or agency	81	19	212
2017	11 to 20 years in current department or agency	77	23	144
2017	More than 20 years in current department or agency	77	23	70
2014	Less than 3 years in current department or agency	85	15	51
2014	3 to 10 years in current department or agency	83	17	231
2014	11 to 20 years in current department or agency	82	18	119
2014	More than 20 years in current department or agency	68	32	50

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	39	4	4	2	0	0	90	6	117
2017	3 to 10 years in current department or agency	51	34	5	6	2	0	1	86	8	171
2017	11 to 20 years in current department or agency	64	25	4	4	3	0	0	88	7	111
2017	More than 20 years in current department or agency	40	41	13	6	0	0	0	81	6	53
2014	Less than 3 years in current department or agency	72	23	5	0	0	0	0	95	0	43
2014	3 to 10 years in current department or agency	55	28	7	7	3	1	0	84	10	191
2014	11 to 20 years in current department or agency	53	29	8	7	1	1	0	83	8	98
2014	More than 20 years in current department or agency	59	29	9	3	0	0	0	88	3	34

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	20	22	15	17	3	2	23	77	1008
2017	3 to 10 years in current department or agency	28	26	20	12	10	3	1	30	70	1207
2017	11 to 20 years in current department or agency	39	26	16	7	7	4	1	41	59	889
2017	More than 20 years in current department or agency	39	23	18	9	7	4	0	41	59	394

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	751
2017	3 to 10 years in current department or agency	17	816
2017	11 to 20 years in current department or agency	11	497
2017	More than 20 years in current department or agency	10	221

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	751
2017	3 to 10 years in current department or agency	37	816
2017	11 to 20 years in current department or agency	26	497
2017	More than 20 years in current department or agency	26	221

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	751
2017	3 to 10 years in current department or agency	11	816
2017	11 to 20 years in current department or agency	16	497
2017	More than 20 years in current department or agency	10	221

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	751
2017	3 to 10 years in current department or agency	44	816
2017	11 to 20 years in current department or agency	44	497
2017	More than 20 years in current department or agency	52	221

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	751
2017	3 to 10 years in current department or agency	11	816
2017	11 to 20 years in current department or agency	7	497
2017	More than 20 years in current department or agency	4	221

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	751
2017	3 to 10 years in current department or agency	40	816
2017	11 to 20 years in current department or agency	43	497
2017	More than 20 years in current department or agency	41	221

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	3	48	20	11	4	14	743
2017	3 to 10 years in current department or agency	6	49	20	8	4	12	806
2017	11 to 20 years in current department or agency	8	53	19	9	2	9	485
2017	More than 20 years in current department or agency	7	49	23	7	4	10	217

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	24	14	18	21	1	7	43	42	753
2017	3 to 10 years in current department or agency	10	22	17	16	24	2	10	36	45	820
2017	11 to 20 years in current department or agency	14	21	18	14	20	3	11	40	39	499
2017	More than 20 years in current department or agency	8	17	18	16	24	4	14	31	48	220

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	9	13	18	50	3	4	14	72	750
2017	3 to 10 years in current department or agency	2	8	13	17	50	2	7	12	74	818
2017	11 to 20 years in current department or agency	3	11	14	17	41	4	10	17	67	498
2017	More than 20 years in current department or agency	1	10	14	18	43	3	10	13	70	223

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me