2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 43 3 7 1 0 0 89 8 1008
2017 3 to 10 years in current department or agency 35 46 5 10 4 0 0 81 14 1207
2017 11 to 20 years in current department or agency 36 48 5 8 3 0 0 84 12 892
2017 More than 20 years in current department or agency 42 41 6 8 4 0 0 82 12 394
2014 Less than 3 years in current department or agency 39 46 5 9 1 0 0 85 10 550
2014 3 to 10 years in current department or agency 37 45 6 10 3 0 0 81 13 1594
2014 11 to 20 years in current department or agency 35 44 7 11 3 0 0 78 14 920
2014 More than 20 years in current department or agency 34 45 7 10 4 0 0 79 14 444

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 77 17 2 2 1 1 0 95 3 1008
2017 3 to 10 years in current department or agency 67 23 4 4 1 1 1 91 5 1202
2017 11 to 20 years in current department or agency 63 26 4 4 1 1 1 90 5 890
2017 More than 20 years in current department or agency 60 27 6 4 2 1 0 89 6 393
2014 Less than 3 years in current department or agency 76 17 3 2 1 0 0 94 3 549
2014 3 to 10 years in current department or agency 67 22 5 2 2 1 1 90 4 1593
2014 11 to 20 years in current department or agency 60 27 7 3 1 1 1 88 5 921
2014 More than 20 years in current department or agency 59 28 8 3 1 1 1 88 4 444

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 20 5 6 3 0 0 86 10 1006
2017 3 to 10 years in current department or agency 62 21 5 8 3 0 1 84 11 1207
2017 11 to 20 years in current department or agency 55 26 7 8 3 0 1 82 11 888
2017 More than 20 years in current department or agency 58 23 7 7 5 0 0 82 12 394
2014 Less than 3 years in current department or agency 65 22 4 5 3 0 1 87 8 550
2014 3 to 10 years in current department or agency 56 24 8 7 4 0 1 81 11 1594
2014 11 to 20 years in current department or agency 53 25 8 10 4 0 1 79 13 922
2014 More than 20 years in current department or agency 51 29 7 9 2 0 1 81 12 444

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 32 6 7 4 0 0 83 11 1007
2017 3 to 10 years in current department or agency 44 33 7 10 6 0 0 77 16 1207
2017 11 to 20 years in current department or agency 44 33 8 9 6 0 1 78 15 891
2017 More than 20 years in current department or agency 45 33 7 8 8 0 0 78 16 394
2014 Less than 3 years in current department or agency 52 32 6 7 3 0 0 84 10 549
2014 3 to 10 years in current department or agency 48 32 7 9 5 0 0 80 13 1593
2014 11 to 20 years in current department or agency 45 36 7 8 4 0 0 81 11 919
2014 More than 20 years in current department or agency 43 35 7 8 6 0 0 79 14 443

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 38 12 10 5 1 1 73 15 1009
2017 3 to 10 years in current department or agency 33 37 12 12 6 0 0 70 17 1206
2017 11 to 20 years in current department or agency 32 41 9 11 6 0 1 74 17 891
2017 More than 20 years in current department or agency 35 37 13 8 6 0 0 73 15 394
2014 Less than 3 years in current department or agency 37 37 10 9 5 1 1 76 14 550
2014 3 to 10 years in current department or agency 34 39 11 10 5 0 1 73 16 1593
2014 11 to 20 years in current department or agency 31 40 12 12 5 0 0 71 17 921
2014 More than 20 years in current department or agency 32 40 14 10 4 0 0 73 13 444

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 39 13 7 4 0 0 76 11 1006
2017 3 to 10 years in current department or agency 37 39 12 7 4 0 0 77 11 1206
2017 11 to 20 years in current department or agency 40 41 11 6 3 0 0 80 9 891
2017 More than 20 years in current department or agency 40 38 14 4 4 0 1 78 8 394
2014 Less than 3 years in current department or agency 37 38 12 7 5 0 0 75 13 550
2014 3 to 10 years in current department or agency 36 40 12 8 4 0 0 76 11 1594
2014 11 to 20 years in current department or agency 36 41 13 6 4 0 0 77 10 920
2014 More than 20 years in current department or agency 38 40 12 7 2 0 0 79 10 444

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 41 9 7 2 0 0 82 9 1003
2017 3 to 10 years in current department or agency 44 38 8 6 4 0 0 82 10 1206
2017 11 to 20 years in current department or agency 49 37 7 4 3 0 0 86 7 890
2017 More than 20 years in current department or agency 48 35 8 5 4 0 0 83 8 394
2014 Less than 3 years in current department or agency 41 38 7 10 4 0 0 79 14 549
2014 3 to 10 years in current department or agency 42 39 10 6 3 0 0 81 9 1589
2014 11 to 20 years in current department or agency 45 37 8 6 3 0 0 82 10 919
2014 More than 20 years in current department or agency 44 39 10 4 3 0 0 83 7 444

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 31 5 5 1 1 0 89 5 1004
2017 3 to 10 years in current department or agency 50 34 8 4 3 0 0 85 7 1200
2017 11 to 20 years in current department or agency 46 36 8 5 3 1 1 84 8 889
2017 More than 20 years in current department or agency 49 39 7 3 3 0 0 87 5 393
2014 Less than 3 years in current department or agency 52 33 8 5 1 1 1 86 6 549
2014 3 to 10 years in current department or agency 51 34 8 4 2 0 0 86 6 1593
2014 11 to 20 years in current department or agency 47 37 9 4 2 1 0 85 6 921
2014 More than 20 years in current department or agency 46 38 10 3 1 0 1 85 5 442

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 28 9 5 3 1 1 82 8 1005
2017 3 to 10 years in current department or agency 46 31 9 7 6 0 0 77 14 1206
2017 11 to 20 years in current department or agency 44 33 9 7 6 0 0 78 13 890
2017 More than 20 years in current department or agency 46 32 11 6 4 0 0 78 10 394
2014 Less than 3 years in current department or agency 51 32 8 5 4 0 0 83 9 550
2014 3 to 10 years in current department or agency 45 31 10 9 5 0 0 77 13 1593
2014 11 to 20 years in current department or agency 39 35 12 8 7 0 1 74 14 920
2014 More than 20 years in current department or agency 37 39 11 8 3 0 1 77 11 444

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 21 13 11 8 4 19 59 24 1006
2017 3 to 10 years in current department or agency 30 21 11 11 12 2 14 61 27 1205
2017 11 to 20 years in current department or agency 26 23 11 12 16 1 11 56 31 890
2017 More than 20 years in current department or agency 26 21 12 13 13 2 14 56 30 394
2014 Less than 3 years in current department or agency 25 18 13 9 11 7 17 58 25 550
2014 3 to 10 years in current department or agency 25 20 11 12 15 2 14 53 33 1592
2014 11 to 20 years in current department or agency 23 21 12 11 17 2 13 52 33 921
2014 More than 20 years in current department or agency 24 23 13 12 14 2 13 55 30 444

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 44 11 8 3 0 0 78 11 1008
2017 3 to 10 years in current department or agency 29 43 13 9 6 0 0 72 15 1206
2017 11 to 20 years in current department or agency 32 43 13 8 4 0 0 75 12 890
2017 More than 20 years in current department or agency 32 42 13 9 5 0 0 74 13 393
2014 Less than 3 years in current department or agency 32 44 10 8 6 0 0 76 14 550
2014 3 to 10 years in current department or agency 27 44 13 10 6 0 0 72 15 1593
2014 11 to 20 years in current department or agency 28 45 13 9 5 0 0 73 14 922
2014 More than 20 years in current department or agency 27 46 15 9 4 0 0 72 13 444

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 38 12 8 3 0 1 77 11 1007
2017 3 to 10 years in current department or agency 25 36 16 13 10 0 0 61 23 1206
2017 11 to 20 years in current department or agency 23 36 18 12 9 0 0 60 22 891
2017 More than 20 years in current department or agency 24 38 16 13 7 0 0 63 21 390
2014 Less than 3 years in current department or agency 33 37 13 10 6 1 0 71 16 550
2014 3 to 10 years in current department or agency 23 35 17 15 9 0 0 59 24 1589
2014 11 to 20 years in current department or agency 21 36 19 14 10 0 0 57 24 921
2014 More than 20 years in current department or agency 22 38 19 13 8 0 0 60 20 444

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 41 12 10 3 0 0 74 13 1008
2017 3 to 10 years in current department or agency 31 41 13 10 5 0 0 72 15 1204
2017 11 to 20 years in current department or agency 36 38 13 8 5 0 0 74 13 890
2017 More than 20 years in current department or agency 29 46 11 10 4 0 1 75 14 392

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 38 9 5 1 0 0 85 6 1006
2017 3 to 10 years in current department or agency 40 40 10 6 3 0 0 81 9 1203
2017 11 to 20 years in current department or agency 41 39 11 6 3 0 0 80 9 888
2017 More than 20 years in current department or agency 39 42 9 6 4 1 0 81 10 391
2014 Less than 3 years in current department or agency 41 41 10 4 2 1 0 84 7 550
2014 3 to 10 years in current department or agency 37 42 12 6 3 1 0 79 9 1593
2014 11 to 20 years in current department or agency 36 45 11 4 4 1 0 81 8 922
2014 More than 20 years in current department or agency 40 40 10 5 3 1 0 81 8 444

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 40 12 7 3 0 0 78 10 1008
2017 3 to 10 years in current department or agency 31 34 14 12 9 0 0 65 22 1205
2017 11 to 20 years in current department or agency 26 37 15 11 10 0 0 64 21 890
2017 More than 20 years in current department or agency 27 36 17 12 8 0 0 63 20 392

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 35 12 4 2 0 0 83 5 1005
2017 3 to 10 years in current department or agency 45 38 10 4 2 0 0 84 6 1204
2017 11 to 20 years in current department or agency 48 36 10 4 3 0 0 83 6 886
2017 More than 20 years in current department or agency 54 30 10 4 2 0 0 84 6 393
2014 Less than 3 years in current department or agency 58 30 8 3 1 0 0 88 4 550
2014 3 to 10 years in current department or agency 51 33 10 3 2 0 0 85 5 1590
2014 11 to 20 years in current department or agency 54 31 10 3 1 0 0 85 5 921
2014 More than 20 years in current department or agency 58 31 7 3 1 0 0 89 4 443

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 38 13 9 3 1 1 75 12 1003
2017 3 to 10 years in current department or agency 30 38 12 11 9 0 0 68 20 1201
2017 11 to 20 years in current department or agency 27 37 16 12 8 0 0 65 19 887
2017 More than 20 years in current department or agency 29 36 17 11 5 0 1 66 17 394
2014 Less than 3 years in current department or agency 29 44 13 8 4 1 1 75 13 550
2014 3 to 10 years in current department or agency 23 41 14 14 8 0 0 64 22 1593
2014 11 to 20 years in current department or agency 23 40 13 15 9 1 0 64 23 922
2014 More than 20 years in current department or agency 23 40 15 12 9 0 0 64 21 444

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 34 14 7 3 0 0 76 10 1002
2017 3 to 10 years in current department or agency 32 34 13 10 10 0 0 67 20 1203
2017 11 to 20 years in current department or agency 27 35 17 12 9 0 0 62 21 887
2017 More than 20 years in current department or agency 29 36 19 8 7 0 0 65 16 394
2014 Less than 3 years in current department or agency 36 37 13 9 4 1 0 73 14 550
2014 3 to 10 years in current department or agency 27 35 16 13 9 0 0 63 21 1592
2014 11 to 20 years in current department or agency 25 36 15 15 9 0 0 61 24 921
2014 More than 20 years in current department or agency 28 35 16 13 7 0 0 64 20 444

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 39 10 5 3 0 0 82 8 1006
2017 3 to 10 years in current department or agency 32 37 14 10 7 0 1 69 16 1203
2017 11 to 20 years in current department or agency 29 36 18 10 6 0 1 66 16 887
2017 More than 20 years in current department or agency 30 34 19 10 6 0 1 65 16 394
2014 Less than 3 years in current department or agency 38 39 12 7 3 1 1 78 10 550
2014 3 to 10 years in current department or agency 28 40 16 10 5 0 1 69 15 1593
2014 11 to 20 years in current department or agency 25 40 17 12 6 1 0 65 18 921
2014 More than 20 years in current department or agency 28 39 18 8 6 1 0 68 14 443

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 39 10 4 3 0 0 82 7 1005
2017 3 to 10 years in current department or agency 37 40 12 8 3 0 0 77 11 1204
2017 11 to 20 years in current department or agency 39 38 12 7 4 0 0 77 11 888
2017 More than 20 years in current department or agency 37 39 14 7 3 0 0 76 11 394
2014 Less than 3 years in current department or agency 44 37 9 6 4 0 0 81 9 550
2014 3 to 10 years in current department or agency 35 42 12 7 4 0 0 78 10 1593
2014 11 to 20 years in current department or agency 36 40 13 6 4 1 0 77 10 922
2014 More than 20 years in current department or agency 37 44 10 7 3 0 0 81 10 444

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 34 12 5 2 0 0 81 6 1009
2017 3 to 10 years in current department or agency 37 34 16 8 3 0 1 72 12 1206
2017 11 to 20 years in current department or agency 34 35 18 9 3 0 1 70 12 892
2017 More than 20 years in current department or agency 33 35 18 7 4 1 1 70 11 393
2014 Less than 3 years in current department or agency 44 34 14 5 2 0 1 78 7 550
2014 3 to 10 years in current department or agency 38 37 16 6 3 0 0 75 9 1593
2014 11 to 20 years in current department or agency 33 37 19 7 3 0 1 70 11 921
2014 More than 20 years in current department or agency 32 40 17 7 3 0 0 72 10 444

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 16 34 21 15 2 4 39 24 1007
2017 3 to 10 years in current department or agency 10 24 36 19 9 1 2 29 35 1200
2017 11 to 20 years in current department or agency 11 25 37 17 7 0 2 25 37 887
2017 More than 20 years in current department or agency 11 22 37 17 8 0 4 27 35 391
2014 Less than 3 years in current department or agency 6 20 34 24 10 3 3 37 27 549
2014 3 to 10 years in current department or agency 8 26 38 19 8 1 2 27 34 1590
2014 11 to 20 years in current department or agency 10 28 42 13 5 1 2 19 39 922
2014 More than 20 years in current department or agency 9 27 38 18 6 0 2 24 37 443

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 10 21 27 26 6 6 60 17 1004
2017 3 to 10 years in current department or agency 9 15 26 27 17 2 4 47 26 1201
2017 11 to 20 years in current department or agency 8 17 28 26 16 2 3 44 26 884
2017 More than 20 years in current department or agency 8 20 25 26 13 1 6 42 30 390
2014 Less than 3 years in current department or agency 4 9 19 34 23 5 5 64 15 548
2014 3 to 10 years in current department or agency 6 15 27 30 17 3 3 50 22 1588
2014 11 to 20 years in current department or agency 7 21 30 26 12 2 3 39 29 920
2014 More than 20 years in current department or agency 8 19 32 26 11 1 4 39 28 443

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 20 29 17 14 4 5 34 34 1005
2017 3 to 10 years in current department or agency 17 22 30 17 9 1 3 28 41 1202
2017 11 to 20 years in current department or agency 19 25 28 15 9 1 4 25 46 886
2017 More than 20 years in current department or agency 17 30 26 16 6 2 4 23 50 389
2014 Less than 3 years in current department or agency 14 20 29 17 13 3 4 32 37 549
2014 3 to 10 years in current department or agency 19 24 28 16 8 2 3 25 46 1590
2014 11 to 20 years in current department or agency 24 27 26 13 6 2 2 20 54 917
2014 More than 20 years in current department or agency 22 33 26 10 5 1 3 16 57 443

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 11 24 30 24 2 3 57 17 1004
2017 3 to 10 years in current department or agency 10 16 31 28 14 1 2 42 26 1198
2017 11 to 20 years in current department or agency 9 18 35 24 11 1 2 36 28 886
2017 More than 20 years in current department or agency 10 16 35 24 11 1 4 36 27 386
2014 Less than 3 years in current department or agency 5 13 28 29 19 3 3 51 19 549
2014 3 to 10 years in current department or agency 7 17 35 26 12 1 2 39 25 1587
2014 11 to 20 years in current department or agency 10 18 39 23 8 1 1 32 28 920
2014 More than 20 years in current department or agency 8 22 34 25 7 1 3 34 30 440

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 13 23 22 25 3 7 52 22 1004
2017 3 to 10 years in current department or agency 17 23 28 18 11 1 3 30 41 1202
2017 11 to 20 years in current department or agency 17 26 29 16 9 0 3 26 44 888
2017 More than 20 years in current department or agency 17 25 31 15 9 1 3 24 44 389
2014 Less than 3 years in current department or agency 10 13 25 23 18 5 6 46 26 549
2014 3 to 10 years in current department or agency 13 24 32 16 10 1 3 28 39 1590
2014 11 to 20 years in current department or agency 20 25 31 15 7 1 1 23 45 917
2014 More than 20 years in current department or agency 15 33 29 14 6 0 4 20 50 442

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 12 23 22 22 7 7 51 22 1008
2017 3 to 10 years in current department or agency 13 17 25 23 17 2 4 42 31 1203
2017 11 to 20 years in current department or agency 11 16 24 24 19 2 5 46 29 884
2017 More than 20 years in current department or agency 14 18 26 25 11 1 5 38 34 391
2014 Less than 3 years in current department or agency 5 7 20 31 25 7 6 64 13 548
2014 3 to 10 years in current department or agency 6 12 24 30 21 2 5 55 19 1588
2014 11 to 20 years in current department or agency 6 13 24 31 19 2 4 53 21 917
2014 More than 20 years in current department or agency 7 17 27 27 13 2 5 44 27 442

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 14 30 21 17 5 5 41 25 1004
2017 3 to 10 years in current department or agency 14 20 32 18 10 2 3 29 37 1204
2017 11 to 20 years in current department or agency 14 21 34 16 9 2 3 27 37 887
2017 More than 20 years in current department or agency 14 25 37 13 6 2 3 20 41 390
2014 Less than 3 years in current department or agency 14 19 26 21 13 4 4 36 36 547
2014 3 to 10 years in current department or agency 13 21 34 16 10 3 3 28 37 1590
2014 11 to 20 years in current department or agency 17 23 33 14 7 3 2 23 43 920
2014 More than 20 years in current department or agency 18 32 28 12 5 2 3 18 53 444
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 16 3 5 2 0 1 89 7 1009
2017 3 to 10 years in current department or agency 66 20 6 4 3 0 1 87 7 1205
2017 11 to 20 years in current department or agency 61 22 8 5 3 0 1 84 9 892
2017 More than 20 years in current department or agency 63 21 8 5 3 0 1 85 8 392
2014 Less than 3 years in current department or agency 72 18 5 3 1 1 1 92 4 549
2014 3 to 10 years in current department or agency 66 19 6 5 3 1 1 87 7 1593
2014 11 to 20 years in current department or agency 60 22 8 5 3 0 1 83 8 920
2014 More than 20 years in current department or agency 63 22 7 4 2 0 2 87 5 444

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 28 10 7 4 8 9 74 13 1009
2017 3 to 10 years in current department or agency 28 32 14 10 8 4 5 65 20 1206
2017 11 to 20 years in current department or agency 27 32 16 10 7 5 4 64 18 891
2017 More than 20 years in current department or agency 26 35 17 8 7 4 4 66 16 392
2014 Less than 3 years in current department or agency 38 25 14 5 3 10 5 74 10 550
2014 3 to 10 years in current department or agency 30 32 14 9 6 5 4 68 16 1591
2014 11 to 20 years in current department or agency 27 33 18 8 7 5 3 64 16 918
2014 More than 20 years in current department or agency 27 38 16 7 4 4 3 70 13 444

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 27 7 7 3 1 0 84 10 1006
2017 3 to 10 years in current department or agency 44 31 8 9 8 1 0 75 17 1205
2017 11 to 20 years in current department or agency 44 30 9 8 7 1 0 75 15 891
2017 More than 20 years in current department or agency 41 35 10 7 6 1 0 77 13 391
2014 Less than 3 years in current department or agency 55 27 6 7 3 2 0 83 10 550
2014 3 to 10 years in current department or agency 44 31 9 9 6 1 0 75 15 1593
2014 11 to 20 years in current department or agency 41 31 9 10 7 1 1 73 17 921
2014 More than 20 years in current department or agency 45 32 9 9 4 1 0 78 13 444

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 32 9 7 1 3 0 82 8 1009
2017 3 to 10 years in current department or agency 32 39 11 10 6 2 0 73 16 1206
2017 11 to 20 years in current department or agency 33 37 14 6 8 1 1 72 14 892
2017 More than 20 years in current department or agency 29 41 12 10 6 1 1 71 16 392
2014 Less than 3 years in current department or agency 42 37 8 7 2 3 1 82 9 549
2014 3 to 10 years in current department or agency 34 37 11 11 4 2 1 73 16 1593
2014 11 to 20 years in current department or agency 28 43 14 9 4 1 2 73 13 921
2014 More than 20 years in current department or agency 28 45 13 8 4 1 1 74 13 443

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 26 9 4 3 17 2 80 9 1008
2017 3 to 10 years in current department or agency 29 30 13 11 10 6 1 64 22 1207
2017 11 to 20 years in current department or agency 24 29 18 10 11 8 1 58 23 891
2017 More than 20 years in current department or agency 28 30 13 12 9 7 1 63 22 393
2014 Less than 3 years in current department or agency 43 24 11 5 3 14 1 78 9 549
2014 3 to 10 years in current department or agency 29 28 13 11 9 8 1 63 22 1592
2014 11 to 20 years in current department or agency 26 29 15 12 9 6 2 60 23 920
2014 More than 20 years in current department or agency 27 34 14 9 8 7 1 66 18 443

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 19 15 10 6 28 5 54 24 1005
2017 3 to 10 years in current department or agency 14 22 19 16 12 15 3 44 33 1204
2017 11 to 20 years in current department or agency 12 23 20 14 12 17 3 43 31 889
2017 More than 20 years in current department or agency 11 28 24 14 8 10 4 46 26 393
2014 Less than 3 years in current department or agency 18 21 18 9 7 24 4 53 22 549
2014 3 to 10 years in current department or agency 13 21 19 16 12 16 3 41 35 1591
2014 11 to 20 years in current department or agency 10 25 20 19 11 12 2 41 35 920
2014 More than 20 years in current department or agency 12 26 26 13 9 12 2 44 26 444

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 30 6 3 2 0 0 89 6 1008
2017 3 to 10 years in current department or agency 45 36 9 7 3 0 0 82 10 1203
2017 11 to 20 years in current department or agency 43 38 9 7 3 1 0 81 10 888
2017 More than 20 years in current department or agency 44 37 10 6 3 0 0 81 9 393
2014 Less than 3 years in current department or agency 57 33 4 4 2 1 0 90 6 549
2014 3 to 10 years in current department or agency 45 38 8 5 2 0 0 84 8 1592
2014 11 to 20 years in current department or agency 38 43 10 5 3 0 0 81 8 921
2014 More than 20 years in current department or agency 43 41 7 7 2 0 0 84 9 443
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 34 11 6 3 0 1 80 10 1007
2017 3 to 10 years in current department or agency 40 35 12 7 5 0 0 76 12 1207
2017 11 to 20 years in current department or agency 40 35 12 7 5 0 0 76 12 891
2017 More than 20 years in current department or agency 38 36 14 6 4 0 1 75 11 393
2014 Less than 3 years in current department or agency 44 35 10 7 2 1 0 81 9 550
2014 3 to 10 years in current department or agency 40 37 11 7 5 0 0 77 12 1594
2014 11 to 20 years in current department or agency 35 39 13 8 5 1 0 75 13 922
2014 More than 20 years in current department or agency 37 41 11 6 4 0 0 78 10 444

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 27 8 3 3 1 1 86 6 1007
2017 3 to 10 years in current department or agency 48 29 10 6 4 1 1 79 11 1207
2017 11 to 20 years in current department or agency 48 29 11 6 4 2 0 78 10 888
2017 More than 20 years in current department or agency 44 34 13 5 3 1 1 79 8 393
2014 Less than 3 years in current department or agency 56 26 10 2 2 3 1 86 5 550
2014 3 to 10 years in current department or agency 48 29 11 6 5 2 0 79 10 1593
2014 11 to 20 years in current department or agency 42 33 12 6 4 2 1 78 10 921
2014 More than 20 years in current department or agency 44 35 12 5 3 1 0 80 8 444

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 28 8 6 3 1 1 83 9 1007
2017 3 to 10 years in current department or agency 46 31 9 8 4 1 0 78 12 1200
2017 11 to 20 years in current department or agency 46 31 11 7 4 0 0 78 11 890
2017 More than 20 years in current department or agency 43 37 10 5 5 0 0 80 10 393
2014 Less than 3 years in current department or agency 52 29 9 5 3 1 0 83 8 550
2014 3 to 10 years in current department or agency 45 33 8 8 5 0 0 79 13 1593
2014 11 to 20 years in current department or agency 40 36 11 8 5 0 0 76 13 920
2014 More than 20 years in current department or agency 42 38 9 5 5 0 0 81 10 443

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 13 3 2 1 0 1 94 3 1007
2017 3 to 10 years in current department or agency 79 14 3 2 1 0 1 94 3 1204
2017 11 to 20 years in current department or agency 77 15 4 1 2 0 1 93 3 889
2017 More than 20 years in current department or agency 72 20 4 2 1 0 1 93 3 393
2014 Less than 3 years in current department or agency 85 10 1 1 1 1 1 97 2 550
2014 3 to 10 years in current department or agency 78 14 3 1 2 0 2 94 3 1594
2014 11 to 20 years in current department or agency 75 14 5 2 1 1 2 92 4 920
2014 More than 20 years in current department or agency 73 18 5 0 1 0 3 94 1 444

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 22 7 6 3 6 7 82 10 1004
2017 3 to 10 years in current department or agency 52 24 7 5 6 3 3 81 12 1202
2017 11 to 20 years in current department or agency 54 23 8 5 5 3 3 81 10 888
2017 More than 20 years in current department or agency 49 29 7 4 3 3 5 85 8 393
2014 Less than 3 years in current department or agency 55 21 7 4 3 5 4 84 8 550
2014 3 to 10 years in current department or agency 53 23 7 5 5 3 4 82 11 1593
2014 11 to 20 years in current department or agency 48 27 7 4 6 3 4 81 11 922
2014 More than 20 years in current department or agency 50 29 7 3 6 3 3 84 9 444

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 24 6 5 2 1 1 87 7 1003
2017 3 to 10 years in current department or agency 56 26 7 5 5 1 0 83 10 1203
2017 11 to 20 years in current department or agency 55 27 7 5 6 1 0 83 10 890
2017 More than 20 years in current department or agency 55 27 9 5 4 1 0 82 8 392

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 23 5 3 2 1 0 90 5 1006
2017 3 to 10 years in current department or agency 57 23 8 6 4 2 0 82 10 1204
2017 11 to 20 years in current department or agency 56 24 9 3 6 1 0 81 9 891
2017 More than 20 years in current department or agency 55 26 11 4 4 1 0 81 8 393

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 26 7 4 4 0 1 85 8 1005
2017 3 to 10 years in current department or agency 51 27 10 5 6 0 0 79 11 1201
2017 11 to 20 years in current department or agency 54 26 10 6 5 0 0 79 11 891
2017 More than 20 years in current department or agency 53 27 11 4 4 0 0 81 8 393
2014 Less than 3 years in current department or agency 58 28 6 5 4 0 0 86 8 550
2014 3 to 10 years in current department or agency 51 28 9 6 5 0 0 80 11 1592
2014 11 to 20 years in current department or agency 46 32 10 6 5 1 0 79 11 922
2014 More than 20 years in current department or agency 51 31 9 5 3 0 0 83 8 444
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 30 13 9 3 8 8 70 14 180
2017 3 to 10 years in current department or agency 30 34 12 9 5 2 8 71 16 290
2017 11 to 20 years in current department or agency 25 40 13 9 4 2 6 71 15 256
2017 More than 20 years in current department or agency 29 39 18 4 5 1 4 72 10 134
2014 Less than 3 years in current department or agency 35 40 6 8 4 2 6 81 13 100
2014 3 to 10 years in current department or agency 31 34 12 8 5 4 6 72 15 348
2014 11 to 20 years in current department or agency 27 36 18 5 4 3 7 70 10 268
2014 More than 20 years in current department or agency 31 31 16 10 4 4 4 68 15 120

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 30 10 4 3 9 1 81 8 1006
2017 3 to 10 years in current department or agency 25 33 17 9 8 8 0 63 19 1205
2017 11 to 20 years in current department or agency 23 33 19 10 9 7 0 60 20 892
2017 More than 20 years in current department or agency 24 32 21 7 8 7 0 60 17 393
2014 Less than 3 years in current department or agency 41 29 11 4 2 12 1 79 8 549
2014 3 to 10 years in current department or agency 27 35 14 9 5 10 0 69 16 1592
2014 11 to 20 years in current department or agency 21 36 18 8 7 9 0 63 17 921
2014 More than 20 years in current department or agency 20 38 21 8 5 9 0 63 14 444

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 32 12 6 3 4 1 78 9 1007
2017 3 to 10 years in current department or agency 24 31 19 12 11 2 0 57 23 1205
2017 11 to 20 years in current department or agency 18 33 25 13 10 1 0 51 24 890
2017 More than 20 years in current department or agency 20 32 24 12 10 2 0 53 23 392
2014 Less than 3 years in current department or agency 39 34 13 6 3 6 0 77 9 549
2014 3 to 10 years in current department or agency 24 35 17 14 7 3 0 61 21 1593
2014 11 to 20 years in current department or agency 18 36 20 15 9 1 0 55 25 921
2014 More than 20 years in current department or agency 18 36 25 11 8 2 0 55 19 443

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 31 15 9 5 10 1 68 15 1003
2017 3 to 10 years in current department or agency 16 31 20 16 12 5 0 50 29 1203
2017 11 to 20 years in current department or agency 12 29 26 19 10 4 0 43 30 892
2017 More than 20 years in current department or agency 14 29 24 17 10 6 1 46 29 392
2014 Less than 3 years in current department or agency 27 34 17 9 3 9 0 68 14 549
2014 3 to 10 years in current department or agency 16 33 19 17 9 6 0 53 27 1591
2014 11 to 20 years in current department or agency 12 32 23 17 11 5 0 46 30 920
2014 More than 20 years in current department or agency 12 30 29 17 8 4 0 44 26 444

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 32 11 9 6 9 1 72 16 1005
2017 3 to 10 years in current department or agency 19 27 18 13 17 5 0 49 32 1205
2017 11 to 20 years in current department or agency 16 28 21 16 15 4 0 46 32 891
2017 More than 20 years in current department or agency 16 29 22 15 13 5 0 48 29 393
2014 Less than 3 years in current department or agency 32 29 15 8 7 10 0 68 16 550
2014 3 to 10 years in current department or agency 20 32 16 14 11 7 0 56 27 1592
2014 11 to 20 years in current department or agency 17 29 21 14 13 5 0 49 29 921
2014 More than 20 years in current department or agency 16 29 25 14 11 5 0 47 27 444

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 34 14 10 6 5 1 69 17 1006
2017 3 to 10 years in current department or agency 16 32 18 17 13 3 0 50 31 1204
2017 11 to 20 years in current department or agency 13 34 21 17 13 2 0 48 31 888
2017 More than 20 years in current department or agency 15 33 19 18 11 3 0 49 31 391
2014 Less than 3 years in current department or agency 26 39 16 11 3 4 0 68 15 549
2014 3 to 10 years in current department or agency 15 37 18 17 11 2 0 53 28 1592
2014 11 to 20 years in current department or agency 14 37 19 16 12 2 0 52 28 921
2014 More than 20 years in current department or agency 12 40 22 14 7 4 0 55 22 444
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 43 10 5 2 2 0 83 7 1008
2017 3 to 10 years in current department or agency 25 42 17 10 5 1 0 68 15 1205
2017 11 to 20 years in current department or agency 25 44 17 9 4 1 0 70 12 891
2017 More than 20 years in current department or agency 23 42 19 9 5 1 0 66 15 392
2014 Less than 3 years in current department or agency 32 42 15 6 2 2 0 76 9 550
2014 3 to 10 years in current department or agency 26 44 17 9 3 2 0 70 12 1594
2014 11 to 20 years in current department or agency 23 43 19 9 4 2 0 67 13 921
2014 More than 20 years in current department or agency 19 46 19 10 3 3 0 67 13 444

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 37 8 3 1 4 1 88 4 1006
2017 3 to 10 years in current department or agency 36 43 12 5 1 3 0 81 6 1203
2017 11 to 20 years in current department or agency 35 42 13 4 3 3 0 79 7 890
2017 More than 20 years in current department or agency 35 46 13 1 2 3 1 83 4 392
2014 Less than 3 years in current department or agency 47 37 9 2 0 5 0 89 2 549
2014 3 to 10 years in current department or agency 35 43 11 4 2 4 0 82 6 1592
2014 11 to 20 years in current department or agency 36 41 12 4 3 4 0 80 7 921
2014 More than 20 years in current department or agency 36 43 13 4 1 4 0 82 4 444

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 32 11 9 4 6 1 74 14 1004
2017 3 to 10 years in current department or agency 31 36 13 9 6 4 1 71 16 1206
2017 11 to 20 years in current department or agency 29 36 13 11 7 3 1 68 18 892
2017 More than 20 years in current department or agency 26 43 15 6 4 4 1 73 11 391
2014 Less than 3 years in current department or agency 40 35 10 5 3 4 2 80 9 548
2014 3 to 10 years in current department or agency 35 37 12 8 4 3 1 75 13 1592
2014 11 to 20 years in current department or agency 30 39 13 8 5 4 1 73 13 921
2014 More than 20 years in current department or agency 28 42 14 6 4 5 1 74 11 444

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 28 18 10 6 11 2 60 19 1007
2017 3 to 10 years in current department or agency 21 34 21 13 7 4 1 57 21 1205
2017 11 to 20 years in current department or agency 20 31 24 12 7 6 1 54 20 889
2017 More than 20 years in current department or agency 19 35 22 14 5 4 1 57 19 392
2014 Less than 3 years in current department or agency 23 30 21 11 3 10 2 61 15 550
2014 3 to 10 years in current department or agency 24 33 21 11 5 5 1 61 17 1593
2014 11 to 20 years in current department or agency 21 34 23 11 5 4 1 58 18 920
2014 More than 20 years in current department or agency 21 34 25 7 6 6 1 59 14 444

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 20 16 9 8 18 7 55 23 1005
2017 3 to 10 years in current department or agency 13 21 20 13 18 11 3 40 37 1205
2017 11 to 20 years in current department or agency 15 20 19 15 18 10 3 40 38 892
2017 More than 20 years in current department or agency 14 23 21 15 14 9 5 43 33 393
2014 Less than 3 years in current department or agency 21 20 17 10 9 18 6 53 25 550
2014 3 to 10 years in current department or agency 14 21 17 15 17 13 3 41 38 1593
2014 11 to 20 years in current department or agency 12 21 21 17 17 10 3 38 38 920
2014 More than 20 years in current department or agency 13 26 22 16 12 8 3 44 31 444

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 21 6 4 2 3 3 88 7 1005
2017 3 to 10 years in current department or agency 55 25 9 5 3 1 2 83 8 1205
2017 11 to 20 years in current department or agency 51 26 11 7 3 1 2 79 10 891
2017 More than 20 years in current department or agency 53 26 11 6 3 1 2 80 9 392
2014 Less than 3 years in current department or agency 62 25 5 4 1 1 3 90 4 550
2014 3 to 10 years in current department or agency 54 27 8 4 2 1 2 85 7 1593
2014 11 to 20 years in current department or agency 50 28 10 6 2 1 2 81 9 920
2014 More than 20 years in current department or agency 53 27 11 4 2 1 3 83 6 443

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 71 18 3 1 1 4 3 95 2 1008
2017 3 to 10 years in current department or agency 65 24 5 2 1 2 2 92 3 1206
2017 11 to 20 years in current department or agency 63 25 7 3 1 1 1 90 4 891
2017 More than 20 years in current department or agency 61 27 8 2 1 1 0 89 3 392
2014 Less than 3 years in current department or agency 72 17 3 1 0 3 3 95 2 550
2014 3 to 10 years in current department or agency 68 22 5 2 0 2 1 93 3 1593
2014 11 to 20 years in current department or agency 62 28 6 1 0 1 1 93 2 919
2014 More than 20 years in current department or agency 61 28 7 1 0 1 2 91 2 444

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 34 13 6 4 6 1 74 11 1006
2017 3 to 10 years in current department or agency 27 34 16 13 9 1 0 61 23 1202
2017 11 to 20 years in current department or agency 24 35 17 12 10 1 0 60 23 889
2017 More than 20 years in current department or agency 28 36 16 12 7 1 1 65 19 393
2014 Less than 3 years in current department or agency 33 32 13 10 5 6 2 69 17 550
2014 3 to 10 years in current department or agency 23 34 16 14 10 2 0 58 25 1591
2014 11 to 20 years in current department or agency 22 34 19 13 8 3 0 57 23 920
2014 More than 20 years in current department or agency 20 44 16 10 7 3 0 67 17 444

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 30 13 9 7 6 4 67 18 1006
2017 3 to 10 years in current department or agency 20 26 15 16 21 1 2 48 37 1204
2017 11 to 20 years in current department or agency 16 23 16 21 22 1 1 39 45 890
2017 More than 20 years in current department or agency 14 24 18 17 21 1 5 41 40 392
2014 Less than 3 years in current department or agency 25 27 15 13 12 6 2 56 27 550
2014 3 to 10 years in current department or agency 16 22 16 19 23 2 2 40 44 1593
2014 11 to 20 years in current department or agency 14 24 15 18 24 2 2 40 44 920
2014 More than 20 years in current department or agency 13 24 21 14 22 1 4 39 38 444

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 39 15 6 3 7 1 74 10 1004
2017 3 to 10 years in current department or agency 21 36 21 10 10 3 0 58 21 1204
2017 11 to 20 years in current department or agency 16 34 24 14 9 4 0 52 24 891
2017 More than 20 years in current department or agency 20 34 25 13 5 2 1 55 19 392

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 32 10 2 1 5 1 86 4 1008
2017 3 to 10 years in current department or agency 38 35 15 4 3 4 0 77 8 1205
2017 11 to 20 years in current department or agency 35 37 16 3 4 5 0 75 8 890
2017 More than 20 years in current department or agency 38 37 18 3 3 1 0 77 5 391
2014 Less than 3 years in current department or agency 51 30 8 3 0 8 0 87 4 550
2014 3 to 10 years in current department or agency 44 34 12 3 2 5 0 83 5 1592
2014 11 to 20 years in current department or agency 41 35 14 3 2 5 1 80 5 920
2014 More than 20 years in current department or agency 41 35 15 2 2 4 0 80 4 444

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 38 6 2 1 3 0 90 4 1009
2017 3 to 10 years in current department or agency 36 40 13 6 3 2 0 77 9 1206
2017 11 to 20 years in current department or agency 34 42 13 5 3 2 0 78 8 889
2017 More than 20 years in current department or agency 32 42 16 4 4 2 0 75 8 390
2014 Less than 3 years in current department or agency 52 31 9 4 1 3 0 86 5 550
2014 3 to 10 years in current department or agency 41 39 10 5 2 3 0 82 7 1594
2014 11 to 20 years in current department or agency 37 41 12 5 2 3 0 81 7 920
2014 More than 20 years in current department or agency 37 40 14 4 2 3 0 80 6 444

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 30 4 2 1 1 0 94 3 1006
2017 3 to 10 years in current department or agency 44 36 9 5 5 0 0 80 10 1204
2017 11 to 20 years in current department or agency 39 40 10 6 4 0 0 80 10 888
2017 More than 20 years in current department or agency 38 40 12 7 3 1 0 78 10 393
2014 Less than 3 years in current department or agency 62 28 6 2 1 1 0 91 3 550
2014 3 to 10 years in current department or agency 48 36 10 4 2 0 0 84 6 1593
2014 11 to 20 years in current department or agency 43 39 10 5 3 1 0 83 8 920
2014 More than 20 years in current department or agency 41 37 12 6 3 0 0 79 9 443

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 27 12 4 2 1 0 82 6 1004
2017 3 to 10 years in current department or agency 35 34 16 8 7 0 0 69 15 1204
2017 11 to 20 years in current department or agency 31 36 19 8 7 0 0 67 14 883
2017 More than 20 years in current department or agency 33 32 20 8 7 0 0 65 15 393
2014 Less than 3 years in current department or agency 47 33 11 5 3 1 0 81 8 550
2014 3 to 10 years in current department or agency 34 38 15 8 5 1 0 72 13 1594
2014 11 to 20 years in current department or agency 29 36 18 10 6 1 0 66 16 921
2014 More than 20 years in current department or agency 26 40 18 7 7 1 0 67 15 444

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 32 11 4 2 1 0 83 6 1007
2017 3 to 10 years in current department or agency 34 36 14 9 6 0 0 70 15 1204
2017 11 to 20 years in current department or agency 31 38 18 8 5 0 0 69 14 887
2017 More than 20 years in current department or agency 30 35 20 9 6 0 0 65 15 393
2014 Less than 3 years in current department or agency 48 33 10 6 2 1 0 81 8 550
2014 3 to 10 years in current department or agency 32 39 15 8 4 1 0 72 13 1593
2014 11 to 20 years in current department or agency 29 39 18 9 5 0 0 68 14 920
2014 More than 20 years in current department or agency 26 39 19 9 7 0 0 66 16 444

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 22 18 10 5 6 1 64 16 1008
2017 3 to 10 years in current department or agency 30 26 19 12 10 3 0 58 23 1205
2017 11 to 20 years in current department or agency 31 27 20 10 9 2 1 60 20 889
2017 More than 20 years in current department or agency 33 28 19 9 7 3 2 63 17 392
2014 Less than 3 years in current department or agency 36 22 18 11 6 6 1 62 19 550
2014 3 to 10 years in current department or agency 29 26 19 12 9 4 0 58 22 1594
2014 11 to 20 years in current department or agency 28 29 20 11 8 3 1 59 19 919
2014 More than 20 years in current department or agency 34 28 18 10 6 3 1 64 17 444
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 32 31 38 1009
2017 3 to 10 years in current department or agency 29 36 35 1205
2017 11 to 20 years in current department or agency 21 47 32 892
2017 More than 20 years in current department or agency 30 43 27 392
2014 Less than 3 years in current department or agency 32 34 34 550
2014 3 to 10 years in current department or agency 29 36 35 1594
2014 11 to 20 years in current department or agency 22 44 34 922
2014 More than 20 years in current department or agency 26 46 28 443

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 2 25 39 4 23 8 317
2017 3 to 10 years in current department or agency 8 26 48 7 1 9 351
2017 11 to 20 years in current department or agency 20 25 41 6 0 8 189
2017 More than 20 years in current department or agency 70 4 15 6 0 4 119
2014 Less than 3 years in current department or agency 6 23 43 8 9999 20 176
2014 3 to 10 years in current department or agency 6 29 48 9 9999 9 461
2014 11 to 20 years in current department or agency 28 25 28 11 9999 8 209
2014 More than 20 years in current department or agency 74 9 9 8 9999 1 116
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 13 87 1008
2017 3 to 10 years in current department or agency 18 82 1206
2017 11 to 20 years in current department or agency 19 81 890
2017 More than 20 years in current department or agency 16 84 391
2014 Less than 3 years in current department or agency 12 88 549
2014 3 to 10 years in current department or agency 16 84 1588
2014 11 to 20 years in current department or agency 16 84 919
2014 More than 20 years in current department or agency 13 87 442

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 139
2017 3 to 10 years in current department or agency 43 212
2017 11 to 20 years in current department or agency 34 165
2017 More than 20 years in current department or agency 44 61
2014 Less than 3 years in current department or agency 39 65
2014 3 to 10 years in current department or agency 44 245
2014 11 to 20 years in current department or agency 38 143
2014 More than 20 years in current department or agency 52 56

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 67 139
2017 3 to 10 years in current department or agency 72 212
2017 11 to 20 years in current department or agency 73 165
2017 More than 20 years in current department or agency 81 61
2014 Less than 3 years in current department or agency 66 65
2014 3 to 10 years in current department or agency 69 245
2014 11 to 20 years in current department or agency 71 143
2014 More than 20 years in current department or agency 52 56

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 139
2017 3 to 10 years in current department or agency 5 212
2017 11 to 20 years in current department or agency 7 165
2014 3 to 10 years in current department or agency 6 245
2014 11 to 20 years in current department or agency 8 143
2014 More than 20 years in current department or agency 8 56

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 212
2017 11 to 20 years in current department or agency 0 165
2017 More than 20 years in current department or agency 0 61
2014 Less than 3 years in current department or agency 0 65
2014 11 to 20 years in current department or agency 0 143
2014 More than 20 years in current department or agency 0 56

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 139
2017 3 to 10 years in current department or agency 2 212
2017 11 to 20 years in current department or agency 4 165
2014 3 to 10 years in current department or agency 2 245
2014 More than 20 years in current department or agency 9 56

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 139
2017 3 to 10 years in current department or agency 6 212
2017 11 to 20 years in current department or agency 7 165
2017 More than 20 years in current department or agency 14 61
2014 3 to 10 years in current department or agency 4 245
2014 11 to 20 years in current department or agency 4 143
2014 More than 20 years in current department or agency 11 56

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 7 165
2014 Less than 3 years in current department or agency 0 65
2014 3 to 10 years in current department or agency 2 245
2014 11 to 20 years in current department or agency 4 143
2014 More than 20 years in current department or agency 0 56

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 139
2017 3 to 10 years in current department or agency 42 212
2017 11 to 20 years in current department or agency 38 165
2017 More than 20 years in current department or agency 39 61
2014 Less than 3 years in current department or agency 39 65
2014 3 to 10 years in current department or agency 35 245
2014 11 to 20 years in current department or agency 36 143
2014 More than 20 years in current department or agency 40 56

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 139
2017 3 to 10 years in current department or agency 43 212
2017 11 to 20 years in current department or agency 44 165
2017 More than 20 years in current department or agency 45 61
2014 Less than 3 years in current department or agency 40 65
2014 3 to 10 years in current department or agency 43 245
2014 11 to 20 years in current department or agency 46 143
2014 More than 20 years in current department or agency 31 56

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 139
2017 3 to 10 years in current department or agency 44 212
2017 11 to 20 years in current department or agency 45 165
2017 More than 20 years in current department or agency 44 61
2014 Less than 3 years in current department or agency 44 65
2014 3 to 10 years in current department or agency 44 245
2014 11 to 20 years in current department or agency 41 143
2014 More than 20 years in current department or agency 41 56

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 47 139
2017 3 to 10 years in current department or agency 41 212
2017 11 to 20 years in current department or agency 46 165
2017 More than 20 years in current department or agency 42 61
2014 Less than 3 years in current department or agency 35 65
2014 3 to 10 years in current department or agency 41 245
2014 11 to 20 years in current department or agency 44 143
2014 More than 20 years in current department or agency 37 56

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 139
2017 3 to 10 years in current department or agency 33 212
2017 11 to 20 years in current department or agency 28 165
2017 More than 20 years in current department or agency 26 61
2014 Less than 3 years in current department or agency 31 65
2014 3 to 10 years in current department or agency 26 245
2014 11 to 20 years in current department or agency 26 143
2014 More than 20 years in current department or agency 25 56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 61 139
2017 3 to 10 years in current department or agency 53 212
2017 11 to 20 years in current department or agency 49 165
2017 More than 20 years in current department or agency 49 61
2014 Less than 3 years in current department or agency 60 65
2014 3 to 10 years in current department or agency 58 245
2014 11 to 20 years in current department or agency 52 143
2014 More than 20 years in current department or agency 52 56

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 139
2017 3 to 10 years in current department or agency 31 212
2017 11 to 20 years in current department or agency 33 165
2017 More than 20 years in current department or agency 27 61
2014 Less than 3 years in current department or agency 31 65
2014 3 to 10 years in current department or agency 30 245
2014 11 to 20 years in current department or agency 39 143
2014 More than 20 years in current department or agency 39 56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 61

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 139
2017 3 to 10 years in current department or agency 10 212
2017 More than 20 years in current department or agency 8 61
2014 Less than 3 years in current department or agency 8 65
2014 3 to 10 years in current department or agency 7 245

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 139
2017 3 to 10 years in current department or agency 13 212
2017 11 to 20 years in current department or agency 10 165
2017 More than 20 years in current department or agency 14 61
2014 Less than 3 years in current department or agency 9 65
2014 3 to 10 years in current department or agency 10 245
2014 11 to 20 years in current department or agency 13 143
2014 More than 20 years in current department or agency 12 56

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 46 139
2017 3 to 10 years in current department or agency 53 212
2017 11 to 20 years in current department or agency 53 165
2017 More than 20 years in current department or agency 43 61
2014 Less than 3 years in current department or agency 46 65
2014 3 to 10 years in current department or agency 46 245
2014 11 to 20 years in current department or agency 41 143
2014 More than 20 years in current department or agency 50 56

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 139
2017 3 to 10 years in current department or agency 23 212
2017 11 to 20 years in current department or agency 30 165
2017 More than 20 years in current department or agency 18 61
2014 Less than 3 years in current department or agency 32 65
2014 3 to 10 years in current department or agency 27 245
2014 11 to 20 years in current department or agency 24 143
2014 More than 20 years in current department or agency 25 56

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 139
2017 3 to 10 years in current department or agency 17 212
2017 11 to 20 years in current department or agency 8 165
2017 More than 20 years in current department or agency 11 61
2014 Less than 3 years in current department or agency 20 65
2014 3 to 10 years in current department or agency 18 245
2014 11 to 20 years in current department or agency 11 143
2014 More than 20 years in current department or agency 12 56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 139
2017 3 to 10 years in current department or agency 58 212
2017 11 to 20 years in current department or agency 48 164
2017 More than 20 years in current department or agency 49 61
2014 Less than 3 years in current department or agency 59 65
2014 3 to 10 years in current department or agency 49 246
2014 11 to 20 years in current department or agency 52 143
2014 More than 20 years in current department or agency 54 56

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 139
2017 3 to 10 years in current department or agency 26 212
2017 11 to 20 years in current department or agency 24 164
2017 More than 20 years in current department or agency 19 61
2014 Less than 3 years in current department or agency 35 65
2014 3 to 10 years in current department or agency 27 246
2014 11 to 20 years in current department or agency 26 143
2014 More than 20 years in current department or agency 23 56

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 139
2017 3 to 10 years in current department or agency 9 212
2017 11 to 20 years in current department or agency 11 164
2017 More than 20 years in current department or agency 10 61
2014 Less than 3 years in current department or agency 14 65
2014 3 to 10 years in current department or agency 10 246
2014 11 to 20 years in current department or agency 9 143
2014 More than 20 years in current department or agency 12 56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 139
2017 3 to 10 years in current department or agency 18 212
2017 11 to 20 years in current department or agency 17 164
2017 More than 20 years in current department or agency 26 61
2014 Less than 3 years in current department or agency 23 65
2014 3 to 10 years in current department or agency 16 246
2014 11 to 20 years in current department or agency 18 143
2014 More than 20 years in current department or agency 28 56

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 139
2017 3 to 10 years in current department or agency 12 212
2017 11 to 20 years in current department or agency 11 164
2017 More than 20 years in current department or agency 15 61
2014 Less than 3 years in current department or agency 15 65
2014 3 to 10 years in current department or agency 11 246
2014 11 to 20 years in current department or agency 12 143
2014 More than 20 years in current department or agency 10 56

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 139
2017 3 to 10 years in current department or agency 4 212
2017 11 to 20 years in current department or agency 5 164
2017 More than 20 years in current department or agency 8 61
2014 3 to 10 years in current department or agency 3 246
2014 11 to 20 years in current department or agency 4 143
2014 More than 20 years in current department or agency 11 56

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 139
2017 3 to 10 years in current department or agency 13 212
2017 11 to 20 years in current department or agency 13 164
2017 More than 20 years in current department or agency 11 61
2014 Less than 3 years in current department or agency 14 65
2014 3 to 10 years in current department or agency 13 246
2014 11 to 20 years in current department or agency 12 143
2014 More than 20 years in current department or agency 11 56

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 139
2017 3 to 10 years in current department or agency 17 212
2017 11 to 20 years in current department or agency 7 164
2017 More than 20 years in current department or agency 11 61
2014 Less than 3 years in current department or agency 12 65
2014 3 to 10 years in current department or agency 11 246
2014 11 to 20 years in current department or agency 11 143
2014 More than 20 years in current department or agency 10 56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 139
2017 3 to 10 years in current department or agency 26 212
2017 11 to 20 years in current department or agency 26 164
2017 More than 20 years in current department or agency 31 61
2014 Less than 3 years in current department or agency 26 65
2014 3 to 10 years in current department or agency 31 246
2014 11 to 20 years in current department or agency 25 143
2014 More than 20 years in current department or agency 18 56

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 132
2017 3 to 10 years in current department or agency 12 204
2017 11 to 20 years in current department or agency 13 156
2017 More than 20 years in current department or agency 13 56
2014 Less than 3 years in current department or agency 14 62
2014 3 to 10 years in current department or agency 12 237
2014 11 to 20 years in current department or agency 12 137
2014 More than 20 years in current department or agency 18 50

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 132
2017 3 to 10 years in current department or agency 18 204
2017 11 to 20 years in current department or agency 18 156
2017 More than 20 years in current department or agency 15 56
2014 Less than 3 years in current department or agency 16 62
2014 3 to 10 years in current department or agency 15 237
2014 11 to 20 years in current department or agency 15 137

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 132
2017 3 to 10 years in current department or agency 12 204
2017 11 to 20 years in current department or agency 13 156
2017 More than 20 years in current department or agency 9 56
2014 Less than 3 years in current department or agency 11 62
2014 3 to 10 years in current department or agency 10 237
2014 11 to 20 years in current department or agency 13 137
2014 More than 20 years in current department or agency 10 50

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 204
2017 11 to 20 years in current department or agency 10 156
2014 Less than 3 years in current department or agency 8 62
2014 3 to 10 years in current department or agency 10 237
2014 11 to 20 years in current department or agency 9 137
2014 More than 20 years in current department or agency 10 50

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 132
2017 3 to 10 years in current department or agency 12 204
2017 11 to 20 years in current department or agency 15 156
2014 3 to 10 years in current department or agency 8 237
2014 11 to 20 years in current department or agency 7 137
2014 More than 20 years in current department or agency 14 50

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 132
2017 3 to 10 years in current department or agency 12 204
2017 11 to 20 years in current department or agency 15 156
2017 More than 20 years in current department or agency 14 56
2014 Less than 3 years in current department or agency 10 62
2014 3 to 10 years in current department or agency 7 237
2014 11 to 20 years in current department or agency 5 137
2014 More than 20 years in current department or agency 12 50

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 32 132
2017 3 to 10 years in current department or agency 9 204
2017 11 to 20 years in current department or agency 9 156
2017 More than 20 years in current department or agency 10 56
2014 Less than 3 years in current department or agency 31 62
2014 3 to 10 years in current department or agency 10 237
2014 11 to 20 years in current department or agency 9 137

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 132
2017 3 to 10 years in current department or agency 11 204
2017 11 to 20 years in current department or agency 11 156
2014 Less than 3 years in current department or agency 12 62
2014 3 to 10 years in current department or agency 11 237
2014 11 to 20 years in current department or agency 10 137

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 132
2017 3 to 10 years in current department or agency 12 204
2017 11 to 20 years in current department or agency 10 156
2014 Less than 3 years in current department or agency 15 62
2014 3 to 10 years in current department or agency 14 237
2014 11 to 20 years in current department or agency 12 137

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 24 132
2017 3 to 10 years in current department or agency 27 204
2017 11 to 20 years in current department or agency 25 156
2017 More than 20 years in current department or agency 28 56
2014 Less than 3 years in current department or agency 21 62
2014 3 to 10 years in current department or agency 27 237
2014 11 to 20 years in current department or agency 23 137
2014 More than 20 years in current department or agency 24 50

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 132
2017 3 to 10 years in current department or agency 14 204
2017 11 to 20 years in current department or agency 9 156
2014 3 to 10 years in current department or agency 12 237
2014 11 to 20 years in current department or agency 9 137

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 132
2017 3 to 10 years in current department or agency 48 204
2017 11 to 20 years in current department or agency 43 156
2017 More than 20 years in current department or agency 36 56
2014 Less than 3 years in current department or agency 42 62
2014 3 to 10 years in current department or agency 52 237
2014 11 to 20 years in current department or agency 43 137
2014 More than 20 years in current department or agency 33 50

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 56
2014 Less than 3 years in current department or agency 0 62
2014 3 to 10 years in current department or agency 3 237
2014 More than 20 years in current department or agency 0 50

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 132
2017 3 to 10 years in current department or agency 56 204
2017 11 to 20 years in current department or agency 53 156
2017 More than 20 years in current department or agency 56 56
2014 Less than 3 years in current department or agency 45 62
2014 3 to 10 years in current department or agency 56 237
2014 11 to 20 years in current department or agency 56 137
2014 More than 20 years in current department or agency 52 50

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 56

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 132
2017 3 to 10 years in current department or agency 14 204
2017 11 to 20 years in current department or agency 10 156
2017 More than 20 years in current department or agency 11 56
2014 Less than 3 years in current department or agency 13 62
2014 3 to 10 years in current department or agency 13 237
2014 11 to 20 years in current department or agency 10 137
2014 More than 20 years in current department or agency 14 50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 61 39 139
2017 3 to 10 years in current department or agency 96 4 212
2017 11 to 20 years in current department or agency 99 1 164
2017 More than 20 years in current department or agency 97 3 62

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 14 13 3 4 36 15 60 13 1009
2017 3 to 10 years in current department or agency 15 17 18 6 8 29 8 50 21 1207
2017 11 to 20 years in current department or agency 13 15 17 8 7 32 8 46 25 891
2017 More than 20 years in current department or agency 18 18 20 6 7 26 5 52 19 393
2014 Less than 3 years in current department or agency 18 13 16 3 1 38 12 61 8 550
2014 3 to 10 years in current department or agency 16 16 18 5 5 31 9 53 16 1593
2014 11 to 20 years in current department or agency 14 17 18 6 6 32 6 51 20 922
2014 More than 20 years in current department or agency 18 16 24 4 3 29 6 53 11 443

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 29 14 3 3 19 3 76 6 1007
2017 3 to 10 years in current department or agency 26 28 19 7 6 13 1 62 15 1207
2017 11 to 20 years in current department or agency 24 30 20 8 5 12 1 62 15 890
2017 More than 20 years in current department or agency 28 33 17 6 6 9 1 68 13 393
2014 Less than 3 years in current department or agency 31 26 14 3 1 22 2 76 6 550
2014 3 to 10 years in current department or agency 27 32 17 5 4 13 2 69 11 1592
2014 11 to 20 years in current department or agency 25 30 21 6 4 13 0 64 12 921
2014 More than 20 years in current department or agency 29 30 21 5 2 13 0 68 8 444
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 36 12 10 4 5 11 70 17 1009
2017 3 to 10 years in current department or agency 26 49 11 6 1 2 5 80 7 1205
2017 11 to 20 years in current department or agency 28 53 11 4 1 1 3 84 5 891
2017 More than 20 years in current department or agency 31 48 9 3 1 1 6 85 5 394
2014 Less than 3 years in current department or agency 22 43 13 7 3 3 10 74 12 548
2014 3 to 10 years in current department or agency 25 51 13 6 1 1 4 80 7 1594
2014 11 to 20 years in current department or agency 26 54 12 3 1 1 3 84 4 922
2014 More than 20 years in current department or agency 29 55 9 2 1 1 3 88 3 444

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 14 16 4 3 34 18 52 14 1008
2017 3 to 10 years in current department or agency 10 19 21 7 6 28 8 45 21 1205
2017 11 to 20 years in current department or agency 11 21 23 9 5 23 7 46 20 889
2017 More than 20 years in current department or agency 11 26 22 7 5 21 8 52 17 393
2014 Less than 3 years in current department or agency 8 14 20 4 4 32 19 43 16 550
2014 3 to 10 years in current department or agency 9 18 23 6 4 28 11 44 18 1593
2014 11 to 20 years in current department or agency 8 23 25 5 4 26 8 48 15 920
2014 More than 20 years in current department or agency 10 24 26 7 7 20 7 45 19 444

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 23 9 2 1 14 11 83 4 1008
2017 3 to 10 years in current department or agency 40 31 12 3 2 7 5 81 6 1205
2017 11 to 20 years in current department or agency 42 32 11 4 2 6 3 82 6 890
2017 More than 20 years in current department or agency 41 34 11 3 1 6 5 84 4 394
2014 Less than 3 years in current department or agency 38 25 11 2 1 13 10 81 4 550
2014 3 to 10 years in current department or agency 39 32 10 3 2 9 4 82 6 1594
2014 11 to 20 years in current department or agency 39 34 12 3 1 7 4 82 5 922
2014 More than 20 years in current department or agency 33 42 11 3 2 6 4 83 5 444

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 24 10 2 1 18 12 81 4 1007
2017 3 to 10 years in current department or agency 30 32 12 5 6 10 5 73 14 1205
2017 11 to 20 years in current department or agency 28 31 14 8 6 10 3 68 16 892
2017 More than 20 years in current department or agency 31 32 15 6 4 8 5 71 12 392
2014 Less than 3 years in current department or agency 32 23 13 3 1 18 10 77 5 550
2014 3 to 10 years in current department or agency 30 32 13 5 3 13 4 74 10 1591
2014 11 to 20 years in current department or agency 30 33 16 5 2 11 3 73 8 920
2014 More than 20 years in current department or agency 25 39 15 5 3 9 4 73 9 443
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 5 95 1006
2017 3 to 10 years in current department or agency 8 92 1206
2017 11 to 20 years in current department or agency 9 91 892
2017 More than 20 years in current department or agency 9 91 392
2014 Less than 3 years in current department or agency 5 95 549
2014 3 to 10 years in current department or agency 7 93 1588
2014 11 to 20 years in current department or agency 6 94 920
2014 More than 20 years in current department or agency 5 95 444

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 53
2017 3 to 10 years in current department or agency 32 102
2017 11 to 20 years in current department or agency 29 78
2017 More than 20 years in current department or agency 35 34
2014 Less than 3 years in current department or agency 39 25
2014 3 to 10 years in current department or agency 33 107
2014 11 to 20 years in current department or agency 36 54
2014 More than 20 years in current department or agency 29 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 73 53
2017 3 to 10 years in current department or agency 87 102
2017 11 to 20 years in current department or agency 85 78
2017 More than 20 years in current department or agency 80 34
2014 Less than 3 years in current department or agency 81 25
2014 3 to 10 years in current department or agency 90 107
2014 11 to 20 years in current department or agency 87 54
2014 More than 20 years in current department or agency 91 23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 8 78
2014 Less than 3 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 5 107
2014 More than 20 years in current department or agency 0 23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 102
2017 11 to 20 years in current department or agency 0 78
2017 More than 20 years in current department or agency 0 34
2014 Less than 3 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 107
2014 11 to 20 years in current department or agency 0 54
2014 More than 20 years in current department or agency 0 23

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 53
2017 3 to 10 years in current department or agency 9 102
2014 3 to 10 years in current department or agency 5 107

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 53
2017 3 to 10 years in current department or agency 6 102
2017 11 to 20 years in current department or agency 8 78
2014 3 to 10 years in current department or agency 6 107
2014 More than 20 years in current department or agency 21 23

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 8 78
2014 3 to 10 years in current department or agency 7 107
2014 More than 20 years in current department or agency 0 23

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 52
2017 3 to 10 years in current department or agency 30 101
2017 11 to 20 years in current department or agency 19 78
2014 3 to 10 years in current department or agency 14 107

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 52
2017 3 to 10 years in current department or agency 23 101
2017 11 to 20 years in current department or agency 23 78
2014 3 to 10 years in current department or agency 21 107
2014 11 to 20 years in current department or agency 11 54

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 52
2017 3 to 10 years in current department or agency 16 101
2017 11 to 20 years in current department or agency 9 78
2014 3 to 10 years in current department or agency 12 107

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 8 78
2014 More than 20 years in current department or agency 0 23

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 52
2017 3 to 10 years in current department or agency 32 101
2017 11 to 20 years in current department or agency 29 78
2017 More than 20 years in current department or agency 50 34
2014 Less than 3 years in current department or agency 28 25
2014 3 to 10 years in current department or agency 37 107
2014 11 to 20 years in current department or agency 37 54
2014 More than 20 years in current department or agency 39 23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 32 52
2017 3 to 10 years in current department or agency 32 101
2017 11 to 20 years in current department or agency 22 78
2017 More than 20 years in current department or agency 18 34
2014 Less than 3 years in current department or agency 21 25
2014 3 to 10 years in current department or agency 20 107
2014 11 to 20 years in current department or agency 20 54
2014 More than 20 years in current department or agency 22 23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 101
2017 More than 20 years in current department or agency 0 34

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 8 101
2014 3 to 10 years in current department or agency 9 107

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 52
2017 3 to 10 years in current department or agency 17 101
2017 11 to 20 years in current department or agency 17 78
2014 3 to 10 years in current department or agency 15 107
2014 11 to 20 years in current department or agency 22 54

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 52
2017 More than 20 years in current department or agency 0 34

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 52
2017 3 to 10 years in current department or agency 9 101
2017 11 to 20 years in current department or agency 12 78
2014 3 to 10 years in current department or agency 8 107
2014 11 to 20 years in current department or agency 21 54

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 52
2014 Less than 3 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 107
2014 More than 20 years in current department or agency 0 23

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 52
2017 3 to 10 years in current department or agency 21 101
2017 11 to 20 years in current department or agency 20 78
2017 More than 20 years in current department or agency 18 34
2014 Less than 3 years in current department or agency 24 25
2014 3 to 10 years in current department or agency 30 107
2014 11 to 20 years in current department or agency 28 54
2014 More than 20 years in current department or agency 35 23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 31 53
2017 3 to 10 years in current department or agency 33 101
2017 11 to 20 years in current department or agency 33 78
2017 More than 20 years in current department or agency 30 34
2014 Less than 3 years in current department or agency 25 25
2014 3 to 10 years in current department or agency 22 107
2014 11 to 20 years in current department or agency 26 54
2014 More than 20 years in current department or agency 43 23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 53
2017 3 to 10 years in current department or agency 14 101
2017 11 to 20 years in current department or agency 14 78
2017 More than 20 years in current department or agency 15 34
2014 3 to 10 years in current department or agency 10 107
2014 11 to 20 years in current department or agency 11 54
2014 More than 20 years in current department or agency 26 23

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 101
2017 11 to 20 years in current department or agency 10 78
2014 3 to 10 years in current department or agency 9 107

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 17 101
2017 11 to 20 years in current department or agency 19 78
2017 More than 20 years in current department or agency 30 34
2014 Less than 3 years in current department or agency 24 25
2014 3 to 10 years in current department or agency 14 107
2014 11 to 20 years in current department or agency 18 54
2014 More than 20 years in current department or agency 26 23

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 6 78

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 11 78
2014 3 to 10 years in current department or agency 7 107

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 53
2017 3 to 10 years in current department or agency 9 101
2017 11 to 20 years in current department or agency 8 78
2014 3 to 10 years in current department or agency 8 107
2014 11 to 20 years in current department or agency 15 54

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 54 53
2017 3 to 10 years in current department or agency 49 101
2017 11 to 20 years in current department or agency 39 78
2017 More than 20 years in current department or agency 50 34
2014 Less than 3 years in current department or agency 44 25
2014 3 to 10 years in current department or agency 55 107
2014 11 to 20 years in current department or agency 57 54
2014 More than 20 years in current department or agency 26 23

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 8 73
2014 3 to 10 years in current department or agency 6 103

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 51
2017 3 to 10 years in current department or agency 8 97
2017 11 to 20 years in current department or agency 7 73
2014 3 to 10 years in current department or agency 15 103

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 0 23
2014 11 to 20 years in current department or agency 0 50

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 51
2017 11 to 20 years in current department or agency 9 73

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 51
2017 3 to 10 years in current department or agency 9 97
2017 More than 20 years in current department or agency 0 32
2014 Less than 3 years in current department or agency 26 23
2014 3 to 10 years in current department or agency 6 103

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 51
2017 3 to 10 years in current department or agency 10 97
2017 11 to 20 years in current department or agency 10 73
2017 More than 20 years in current department or agency 0 32
2014 3 to 10 years in current department or agency 11 103

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 51
2017 3 to 10 years in current department or agency 18 97
2017 More than 20 years in current department or agency 0 32
2014 3 to 10 years in current department or agency 13 103
2014 11 to 20 years in current department or agency 10 50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 34 51
2017 3 to 10 years in current department or agency 28 97
2017 11 to 20 years in current department or agency 29 73
2014 3 to 10 years in current department or agency 30 103
2014 11 to 20 years in current department or agency 30 50
2014 More than 20 years in current department or agency 33 21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 11 97
2017 11 to 20 years in current department or agency 7 73
2017 More than 20 years in current department or agency 16 32
2014 3 to 10 years in current department or agency 13 103
2014 11 to 20 years in current department or agency 10 50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 51
2017 3 to 10 years in current department or agency 48 97
2017 11 to 20 years in current department or agency 53 73
2017 More than 20 years in current department or agency 31 32
2014 Less than 3 years in current department or agency 35 23
2014 3 to 10 years in current department or agency 51 103
2014 11 to 20 years in current department or agency 50 50
2014 More than 20 years in current department or agency 48 21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 97
2014 Less than 3 years in current department or agency 0 23
2014 3 to 10 years in current department or agency 6 103
2014 11 to 20 years in current department or agency 0 50
2014 More than 20 years in current department or agency 0 21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 52 51
2017 3 to 10 years in current department or agency 60 97
2017 11 to 20 years in current department or agency 60 73
2017 More than 20 years in current department or agency 57 32
2014 Less than 3 years in current department or agency 57 23
2014 3 to 10 years in current department or agency 65 103
2014 11 to 20 years in current department or agency 76 50
2014 More than 20 years in current department or agency 67 21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 51
2017 3 to 10 years in current department or agency 0 97
2017 More than 20 years in current department or agency 0 32

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 51
2017 3 to 10 years in current department or agency 12 97
2017 11 to 20 years in current department or agency 12 73
2017 More than 20 years in current department or agency 16 32
2014 3 to 10 years in current department or agency 14 103
2014 11 to 20 years in current department or agency 14 50

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 68 32 53
2017 3 to 10 years in current department or agency 97 3 102
2017 11 to 20 years in current department or agency 97 3 78
2017 More than 20 years in current department or agency 100 0 34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 12 13 1 1 42 12 66 5 1007
2017 3 to 10 years in current department or agency 16 15 19 3 3 35 9 56 11 1204
2017 11 to 20 years in current department or agency 11 16 18 3 4 39 8 52 14 891
2017 More than 20 years in current department or agency 16 15 20 4 4 33 7 53 13 393
2014 Less than 3 years in current department or agency 18 10 14 1 1 44 12 64 4 549
2014 3 to 10 years in current department or agency 16 15 17 3 2 38 9 58 9 1592
2014 11 to 20 years in current department or agency 13 17 20 2 2 39 7 54 8 921
2014 More than 20 years in current department or agency 16 18 21 2 2 35 6 58 6 444

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 25 14 1 1 18 4 80 3 1005
2017 3 to 10 years in current department or agency 29 28 17 4 3 17 2 70 9 1203
2017 11 to 20 years in current department or agency 25 33 18 3 4 15 2 70 8 889
2017 More than 20 years in current department or agency 30 29 20 4 3 13 1 69 8 392
2014 Less than 3 years in current department or agency 34 24 12 1 0 25 3 81 2 548
2014 3 to 10 years in current department or agency 30 29 16 3 2 18 2 73 6 1592
2014 11 to 20 years in current department or agency 26 31 20 2 2 17 1 70 6 922
2014 More than 20 years in current department or agency 26 30 21 1 2 18 2 70 4 443
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 22 22 15 20 0 2 42 36 1004
2017 3 to 10 years in current department or agency 22 24 20 14 17 0 2 47 32 1202
2017 11 to 20 years in current department or agency 28 24 19 15 11 1 2 54 27 889
2017 More than 20 years in current department or agency 28 22 20 12 14 0 4 52 27 393

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 29 24 10 7 0 2 58 18 1005
2017 3 to 10 years in current department or agency 16 28 27 17 11 0 1 44 29 1205
2017 11 to 20 years in current department or agency 13 26 31 18 11 0 1 39 30 891
2017 More than 20 years in current department or agency 15 27 28 17 11 0 2 43 29 393

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 29 18 9 5 0 3 66 15 1006
2017 3 to 10 years in current department or agency 21 30 25 13 8 0 2 52 22 1201
2017 11 to 20 years in current department or agency 19 30 25 14 10 0 2 50 25 883
2017 More than 20 years in current department or agency 18 34 25 12 9 0 3 53 21 393

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 28 18 12 8 1 3 60 21 1007
2017 3 to 10 years in current department or agency 22 22 24 17 13 1 2 45 31 1206
2017 11 to 20 years in current department or agency 21 22 24 17 13 1 2 44 31 890
2017 More than 20 years in current department or agency 14 26 28 15 14 1 2 41 30 392

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 23 11 5 4 1 8 79 9 1007
2017 3 to 10 years in current department or agency 42 25 15 6 4 0 8 73 11 1206
2017 11 to 20 years in current department or agency 39 24 16 7 3 0 10 70 11 891
2017 More than 20 years in current department or agency 40 23 14 7 5 1 11 71 13 394

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 27 18 11 6 0 2 65 17 1005
2017 3 to 10 years in current department or agency 30 30 20 12 7 0 1 60 20 1203
2017 11 to 20 years in current department or agency 27 32 21 12 7 0 1 59 19 884
2017 More than 20 years in current department or agency 31 29 22 10 6 0 2 61 16 393

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 31 19 8 3 1 3 70 11 1004
2017 3 to 10 years in current department or agency 26 32 21 12 7 0 2 59 19 1205
2017 11 to 20 years in current department or agency 24 32 23 12 6 1 2 58 19 884
2017 More than 20 years in current department or agency 27 30 24 11 5 1 2 59 17 394

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 33 19 9 4 0 3 68 13 1004
2017 3 to 10 years in current department or agency 20 31 24 14 9 0 1 52 23 1204
2017 11 to 20 years in current department or agency 20 31 23 16 8 0 2 52 24 885
2017 More than 20 years in current department or agency 18 30 24 16 8 1 3 50 25 391

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 29 21 9 5 0 3 64 15 1005
2017 3 to 10 years in current department or agency 28 30 20 11 7 0 2 60 19 1204
2017 11 to 20 years in current department or agency 29 32 17 12 8 0 2 62 21 886
2017 More than 20 years in current department or agency 29 30 22 10 6 1 2 61 17 394

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 32 17 6 4 1 2 73 10 1003
2017 3 to 10 years in current department or agency 31 33 17 10 6 1 2 66 16 1202
2017 11 to 20 years in current department or agency 27 34 21 10 6 0 2 62 16 881
2017 More than 20 years in current department or agency 28 29 23 12 7 1 1 58 19 392

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 20 9 4 2 0 3 84 6 1004
2017 3 to 10 years in current department or agency 54 23 12 5 3 0 2 79 9 1205
2017 11 to 20 years in current department or agency 57 21 12 5 3 0 3 79 8 889
2017 More than 20 years in current department or agency 58 20 11 6 4 0 2 79 9 394

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 79 8 4 2 3 1 3 91 5 1006
2017 3 to 10 years in current department or agency 69 13 5 5 4 1 4 86 9 1207
2017 11 to 20 years in current department or agency 67 12 8 5 3 1 5 84 8 891
2017 More than 20 years in current department or agency 71 13 6 4 2 1 3 87 7 392

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 20 7 3 2 1 2 88 4 1005
2017 3 to 10 years in current department or agency 53 28 9 4 3 0 3 83 7 1206
2017 11 to 20 years in current department or agency 56 26 10 4 2 0 4 85 5 888
2017 More than 20 years in current department or agency 54 28 11 4 1 0 2 84 5 392

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 14 6 5 3 1 3 85 8 1004
2017 3 to 10 years in current department or agency 54 21 8 8 6 0 2 77 14 1204
2017 11 to 20 years in current department or agency 56 18 12 7 4 0 2 76 11 889
2017 More than 20 years in current department or agency 55 23 11 5 4 0 2 80 9 393

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 9 4 2 0 0 22 92 3 1005
2017 3 to 10 years in current department or agency 52 15 5 2 1 0 25 89 5 1202
2017 11 to 20 years in current department or agency 49 13 6 3 1 0 27 86 5 887
2017 More than 20 years in current department or agency 43 20 8 2 1 0 28 86 3 393

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 13 5 1 1 1 6 92 2 1003
2017 3 to 10 years in current department or agency 61 20 8 2 1 0 6 88 4 1202
2017 11 to 20 years in current department or agency 65 19 6 1 1 0 8 91 2 881
2017 More than 20 years in current department or agency 59 26 6 2 1 0 7 91 3 391

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 67 13 7 4 4 0 4 84 9 1009
2017 3 to 10 years in current department or agency 69 16 5 3 2 0 5 90 5 1203
2017 11 to 20 years in current department or agency 69 16 5 2 2 1 5 90 4 888
2017 More than 20 years in current department or agency 73 16 3 2 1 0 4 93 3 394

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 26 12 4 1 0 3 82 6 1007
2017 3 to 10 years in current department or agency 48 30 13 4 2 0 3 80 6 1201
2017 11 to 20 years in current department or agency 49 26 15 4 2 0 4 78 6 886
2017 More than 20 years in current department or agency 54 26 12 4 1 0 3 82 6 391

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 40 28 11 3 0 0 57 14 1009
2017 3 to 10 years in current department or agency 11 31 36 15 6 0 0 42 22 1204
2017 11 to 20 years in current department or agency 11 27 39 17 5 0 0 38 22 888
2017 More than 20 years in current department or agency 12 29 35 17 7 0 0 41 24 392

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 15 33 29 17 1 1 46 20 1007
2017 3 to 10 years in current department or agency 9 19 37 24 10 0 1 34 29 1205
2017 11 to 20 years in current department or agency 7 21 42 20 9 0 1 29 28 889
2017 More than 20 years in current department or agency 8 21 36 24 11 0 0 35 29 391

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 41 12 5 2 7 0 79 8 1007
2017 3 to 10 years in current department or agency 27 42 16 6 5 3 0 71 12 1205
2017 11 to 20 years in current department or agency 26 40 18 7 5 4 0 69 12 891
2017 More than 20 years in current department or agency 32 37 17 6 4 3 0 72 10 389

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 42 15 7 4 3 0 72 12 1005
2017 3 to 10 years in current department or agency 19 39 17 12 11 2 0 59 23 1204
2017 11 to 20 years in current department or agency 19 39 18 13 9 2 0 59 23 891
2017 More than 20 years in current department or agency 25 33 21 11 8 2 0 60 19 389
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 14 86 1008
2017 3 to 10 years in current department or agency 18 82 1206
2017 11 to 20 years in current department or agency 16 84 889
2017 More than 20 years in current department or agency 18 82 393
2014 Less than 3 years in current department or agency 9 91 550
2014 3 to 10 years in current department or agency 15 85 1585
2014 11 to 20 years in current department or agency 13 87 921
2014 More than 20 years in current department or agency 11 89 444

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 81 19 144
2017 3 to 10 years in current department or agency 81 19 212
2017 11 to 20 years in current department or agency 77 23 144
2017 More than 20 years in current department or agency 77 23 70
2014 Less than 3 years in current department or agency 85 15 51
2014 3 to 10 years in current department or agency 83 17 231
2014 11 to 20 years in current department or agency 82 18 119
2014 More than 20 years in current department or agency 68 32 50