2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	39	3	7	1	89	8	469
2017	3 to 10 years in the federal public service	39	44	5	9	3	83	12	1135
2017	11 to 20 years in the federal public service	33	50	5	9	3	84	12	1266
2017	More than 20 years in the federal public service	44	40	5	7	4	84	12	647
2014	Less than 3 years in the federal public service	34	49	6	10	2	83	12	169
2014	3 to 10 years in the federal public service	38	45	6	9	3	82	12	1343
2014	11 to 20 years in the federal public service	35	45	6	11	2	80	13	1142
2014	More than 20 years in the federal public service	36	43	6	10	4	80	14	833
2011	Less than 3 years in the federal public service	43	43	5	8	1	86	9	452
2011	3 to 10 years in the federal public service	40	44	5	8	2	85	10	1493
2011	11 to 20 years in the federal public service	36	46	5	9	3	83	12	921
2011	More than 20 years in the federal public service	46	39	4	7	3	86	10	1009
2008	Less than 3 years in the federal public service	43	41	4	9	2	85	11	472
2008	3 to 10 years in the federal public service	39	46	5	8	2	85	10	1280
2008	11 to 20 years in the federal public service	43	42	5	8	2	85	10	723
2008	More than 20 years in the federal public service	47	39	5	8	2	85	10	1026

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	13	2	2	1	1	0	95	3	468
2017	3 to 10 years in the federal public service	69	21	4	3	2	1	1	91	5	1130
2017	11 to 20 years in the federal public service	65	25	4	4	1	0	1	91	5	1266
2017	More than 20 years in the federal public service	64	25	5	4	2	1	0	90	6	645
2014	Less than 3 years in the federal public service	78	14	3	3	1	1	0	93	4	169
2014	3 to 10 years in the federal public service	70	20	5	2	1	0	1	92	4	1342
2014	11 to 20 years in the federal public service	63	24	6	3	1	1	1	89	5	1142
2014	More than 20 years in the federal public service	60	27	7	3	2	1	1	88	4	833
2011	Less than 3 years in the federal public service	78	15	2	2	1	1	1	95	3	452
2011	3 to 10 years in the federal public service	72	20	3	3	1	1	0	93	4	1492
2011	11 to 20 years in the federal public service	65	22	5	4	2	0	1	88	6	921
2011	More than 20 years in the federal public service	69	21	5	3	1	0	1	91	4	1006
2008	Less than 3 years in the federal public service	69	20	5	4	1	1	0	90	5	472
2008	3 to 10 years in the federal public service	67	23	4	3	2	0	0	90	6	1279
2008	11 to 20 years in the federal public service	67	23	4	4	1	1	1	91	5	722
2008	More than 20 years in the federal public service	70	21	5	2	1	0	1	92	4	1026

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	19	5	5	3	0	1	87	8	466
2017	3 to 10 years in the federal public service	64	21	5	7	3	0	0	85	10	1135
2017	11 to 20 years in the federal public service	57	25	7	8	3	0	1	82	11	1263
2017	More than 20 years in the federal public service	58	24	6	8	4	0	0	82	12	647
2014	Less than 3 years in the federal public service	67	19	5	4	3	1	1	88	7	169
2014	3 to 10 years in the federal public service	59	23	7	6	3	0	1	83	10	1343
2014	11 to 20 years in the federal public service	53	25	8	9	4	0	1	79	13	1144
2014	More than 20 years in the federal public service	52	28	7	9	3	0	1	81	12	833
2011	Less than 3 years in the federal public service	71	16	4	6	3	0	0	87	9	451
2011	3 to 10 years in the federal public service	59	20	5	11	4	0	1	80	15	1492
2011	11 to 20 years in the federal public service	57	21	6	10	5	0	1	78	16	921
2011	More than 20 years in the federal public service	58	21	7	9	3	0	1	80	12	1008
2008	Less than 3 years in the federal public service	58	19	9	11	3	0	1	78	14	472
2008	3 to 10 years in the federal public service	58	19	7	10	5	0	0	78	15	1282
2008	11 to 20 years in the federal public service	53	25	6	10	5	0	1	79	15	723
2008	More than 20 years in the federal public service	60	22	5	9	4	0	1	82	12	1026

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	6	5	2	87	7	468
2017	3 to 10 years in the federal public service	43	33	8	9	6	77	15	1134
2017	11 to 20 years in the federal public service	44	33	7	10	5	77	16	1266
2017	More than 20 years in the federal public service	46	32	6	8	7	78	15	647
2014	Less than 3 years in the federal public service	51	32	7	7	3	83	10	169
2014	3 to 10 years in the federal public service	49	32	7	8	4	82	12	1342
2014	11 to 20 years in the federal public service	46	34	7	9	4	80	13	1141
2014	More than 20 years in the federal public service	45	35	7	8	5	80	14	830
2011	Less than 3 years in the federal public service	49	37	6	6	2	86	8	450
2011	3 to 10 years in the federal public service	47	36	8	6	4	82	10	1485
2011	11 to 20 years in the federal public service	45	36	8	8	4	80	12	916
2011	More than 20 years in the federal public service	47	35	8	6	3	83	9	1004

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	40	11	10	4	0	1	75	14	469
2017	3 to 10 years in the federal public service	32	38	13	11	7	0	0	70	17	1134
2017	11 to 20 years in the federal public service	33	40	11	11	5	0	0	73	17	1266
2017	More than 20 years in the federal public service	37	35	11	10	6	0	1	73	16	647
2014	Less than 3 years in the federal public service	37	34	11	12	4	1	2	72	16	169
2014	3 to 10 years in the federal public service	34	40	11	9	5	0	0	75	14	1342
2014	11 to 20 years in the federal public service	33	38	12	12	5	0	1	71	17	1144
2014	More than 20 years in the federal public service	33	40	12	10	4	0	1	74	14	832
2011	Less than 3 years in the federal public service	35	40	13	7	3	0	2	77	10	453
2011	3 to 10 years in the federal public service	32	42	12	9	4	0	1	75	13	1488
2011	11 to 20 years in the federal public service	26	42	14	11	5	0	1	69	16	921
2011	More than 20 years in the federal public service	35	40	13	7	3	0	2	77	10	1010
2008	Less than 3 years in the federal public service	36	40	9	11	3	0	1	76	14	471
2008	3 to 10 years in the federal public service	30	43	13	9	4	0	1	74	13	1279
2008	11 to 20 years in the federal public service	29	43	14	10	4	0	1	72	14	723
2008	More than 20 years in the federal public service	30	44	12	9	3	0	2	75	12	1026

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	40	16	8	4	0	0	72	12	468
2017	3 to 10 years in the federal public service	37	39	13	6	5	0	0	76	11	1134
2017	11 to 20 years in the federal public service	39	41	10	7	3	0	0	80	10	1264
2017	More than 20 years in the federal public service	42	38	11	5	4	0	0	80	8	647
2014	Less than 3 years in the federal public service	34	42	13	5	5	1	1	76	11	169
2014	3 to 10 years in the federal public service	35	41	12	8	4	0	0	76	12	1343
2014	11 to 20 years in the federal public service	37	40	12	7	4	0	0	77	11	1144
2014	More than 20 years in the federal public service	39	39	13	6	3	0	0	78	10	831
2011	Less than 3 years in the federal public service	39	35	14	7	4	0	1	74	12	452
2011	3 to 10 years in the federal public service	41	36	13	6	4	0	0	77	10	1487
2011	11 to 20 years in the federal public service	41	37	11	7	4	0	0	78	11	920
2011	More than 20 years in the federal public service	43	37	11	5	4	0	0	80	9	1006
2008	Less than 3 years in the federal public service	36	40	13	7	4	1	0	77	11	471
2008	3 to 10 years in the federal public service	36	40	13	7	4	0	0	76	11	1282
2008	11 to 20 years in the federal public service	33	43	10	8	4	0	0	77	13	723
2008	More than 20 years in the federal public service	36	42	11	7	3	0	0	79	10	1023

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	44	10	8	2	0	80	10	467
2017	3 to 10 years in the federal public service	43	38	9	5	4	0	81	10	1132
2017	11 to 20 years in the federal public service	48	38	7	5	2	0	85	7	1263
2017	More than 20 years in the federal public service	50	33	8	5	4	0	84	8	647
2014	Less than 3 years in the federal public service	38	36	7	13	5	1	75	18	168
2014	3 to 10 years in the federal public service	40	40	9	7	4	0	80	10	1340
2014	11 to 20 years in the federal public service	45	36	9	6	3	0	82	10	1142
2014	More than 20 years in the federal public service	44	38	10	5	3	0	83	7	830
2011	Less than 3 years in the federal public service	42	38	7	7	5	1	81	12	452
2011	3 to 10 years in the federal public service	43	39	9	6	3	0	83	8	1491
2011	11 to 20 years in the federal public service	45	37	8	6	3	0	83	9	919
2011	More than 20 years in the federal public service	47	38	8	4	2	0	86	6	1007
2008	Less than 3 years in the federal public service	38	42	8	7	4	0	81	11	472
2008	3 to 10 years in the federal public service	43	40	8	5	4	0	84	9	1282
2008	11 to 20 years in the federal public service	45	38	8	6	3	0	83	9	723
2008	More than 20 years in the federal public service	42	44	8	4	2	0	86	6	1026

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	31	5	4	0	0	0	91	4	468
2017	3 to 10 years in the federal public service	52	33	7	5	3	1	0	85	8	1128
2017	11 to 20 years in the federal public service	48	35	8	5	3	0	1	84	8	1261
2017	More than 20 years in the federal public service	51	36	7	3	2	1	0	88	6	645
2014	Less than 3 years in the federal public service	53	29	11	3	2	1	0	84	5	169
2014	3 to 10 years in the federal public service	51	34	8	5	2	1	1	85	6	1342
2014	11 to 20 years in the federal public service	48	36	8	5	2	1	0	85	7	1143
2014	More than 20 years in the federal public service	48	37	9	3	2	0	1	86	5	829

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	27	8	3	1	1	1	87	4	466
2017	3 to 10 years in the federal public service	47	30	9	7	6	1	0	78	13	1134
2017	11 to 20 years in the federal public service	44	33	10	7	6	0	0	78	13	1264
2017	More than 20 years in the federal public service	47	31	10	7	5	0	1	78	13	647
2014	Less than 3 years in the federal public service	55	31	8	2	3	0	1	86	5	169
2014	3 to 10 years in the federal public service	46	32	9	8	4	1	0	79	12	1343
2014	11 to 20 years in the federal public service	40	33	11	8	7	0	0	73	15	1143
2014	More than 20 years in the federal public service	39	37	11	7	5	0	1	77	12	832
2011	Less than 3 years in the federal public service	53	32	9	4	1	1	0	86	5	453
2011	3 to 10 years in the federal public service	48	34	8	6	3	0	1	83	9	1488
2011	11 to 20 years in the federal public service	39	37	11	7	4	0	1	77	12	924
2011	More than 20 years in the federal public service	41	37	11	6	3	0	1	79	10	1009

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	19	14	9	5	5	23	61	20	467
2017	3 to 10 years in the federal public service	30	21	13	11	12	2	12	59	27	1134
2017	11 to 20 years in the federal public service	27	22	11	12	14	2	13	57	30	1263
2017	More than 20 years in the federal public service	25	21	12	10	13	2	17	57	29	647
2014	Less than 3 years in the federal public service	29	19	9	7	7	12	18	67	20	169
2014	3 to 10 years in the federal public service	26	20	12	12	14	3	14	54	31	1343
2014	11 to 20 years in the federal public service	23	22	11	12	17	2	13	53	34	1144
2014	More than 20 years in the federal public service	23	21	13	12	14	1	15	53	31	831
2011	Less than 3 years in the federal public service	25	21	15	10	9	3	17	57	24	451
2011	3 to 10 years in the federal public service	29	19	12	11	15	2	12	56	30	1492
2011	11 to 20 years in the federal public service	23	20	12	13	17	2	12	51	35	923
2011	More than 20 years in the federal public service	25	23	10	11	15	1	14	56	31	1009
2008	Less than 3 years in the federal public service	34	20	10	9	8	5	15	67	20	472
2008	3 to 10 years in the federal public service	33	23	10	11	12	2	8	63	26	1282
2008	11 to 20 years in the federal public service	32	22	10	11	15	1	9	60	29	722
2008	More than 20 years in the federal public service	27	23	9	11	17	1	12	58	32	1026

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	47	10	8	2	79	10	469
2017	3 to 10 years in the federal public service	30	42	13	9	6	72	15	1134
2017	11 to 20 years in the federal public service	32	43	12	8	4	75	12	1265
2017	More than 20 years in the federal public service	34	42	11	9	4	76	13	645
2014	Less than 3 years in the federal public service	27	51	11	7	4	78	11	169
2014	3 to 10 years in the federal public service	27	44	13	10	6	71	16	1342
2014	11 to 20 years in the federal public service	29	44	11	9	6	73	15	1144
2014	More than 20 years in the federal public service	29	44	14	8	5	73	13	832
2011	Less than 3 years in the federal public service	30	41	14	9	5	72	14	451
2011	3 to 10 years in the federal public service	31	41	15	8	5	71	13	1488
2011	11 to 20 years in the federal public service	31	41	14	8	6	72	13	923
2011	More than 20 years in the federal public service	35	40	12	7	5	76	13	1008
2008	Less than 3 years in the federal public service	34	44	10	7	4	79	11	470
2008	3 to 10 years in the federal public service	29	44	13	9	5	73	14	1275
2008	11 to 20 years in the federal public service	30	43	12	10	5	73	16	719
2008	More than 20 years in the federal public service	34	41	11	8	6	75	14	1023

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	40	10	6	2	0	1	82	8	468
2017	3 to 10 years in the federal public service	29	35	15	11	9	0	0	65	20	1134
2017	11 to 20 years in the federal public service	24	37	18	13	9	0	0	61	21	1266
2017	More than 20 years in the federal public service	26	38	15	14	8	0	0	63	22	642
2014	Less than 3 years in the federal public service	32	35	15	13	3	2	0	68	17	169
2014	3 to 10 years in the federal public service	26	35	17	14	8	0	0	61	22	1338
2014	11 to 20 years in the federal public service	20	38	17	15	10	1	0	59	24	1144
2014	More than 20 years in the federal public service	25	35	19	13	8	0	0	60	21	833
2011	Less than 3 years in the federal public service	29	40	17	10	4	1	0	69	14	453
2011	3 to 10 years in the federal public service	24	39	16	13	8	0	0	63	21	1492
2011	11 to 20 years in the federal public service	19	38	18	14	10	0	1	57	24	922
2011	More than 20 years in the federal public service	21	41	17	12	9	1	0	62	21	1006

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	40	15	9	2	1	74	11	468
2017	3 to 10 years in the federal public service	31	41	12	11	5	0	72	16	1133
2017	11 to 20 years in the federal public service	33	41	13	9	5	0	74	13	1265
2017	More than 20 years in the federal public service	33	42	11	10	5	0	75	14	644

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	39	9	5	1	0	1	84	6	467
2017	3 to 10 years in the federal public service	43	38	10	7	2	0	0	81	9	1134
2017	11 to 20 years in the federal public service	41	40	10	5	3	0	0	82	8	1262
2017	More than 20 years in the federal public service	40	40	10	5	3	1	0	81	9	641
2014	Less than 3 years in the federal public service	41	40	10	6	2	1	0	81	9	169
2014	3 to 10 years in the federal public service	37	43	11	6	3	1	0	80	8	1342
2014	11 to 20 years in the federal public service	37	42	11	5	4	1	0	80	9	1144
2014	More than 20 years in the federal public service	39	42	10	5	3	1	0	82	8	833
2011	Less than 3 years in the federal public service	40	43	9	7	1	0	0	83	8	452
2011	3 to 10 years in the federal public service	38	42	12	6	2	0	0	80	8	1488
2011	11 to 20 years in the federal public service	34	45	11	6	3	1	0	79	9	924
2011	More than 20 years in the federal public service	39	40	12	5	3	1	0	80	8	1008
2008	Less than 3 years in the federal public service	47	34	11	4	3	1	0	82	7	472
2008	3 to 10 years in the federal public service	38	42	10	6	3	0	0	80	10	1281
2008	11 to 20 years in the federal public service	39	38	12	5	4	1	0	78	10	723
2008	More than 20 years in the federal public service	39	40	12	5	3	1	0	79	9	1025

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	41	13	5	2	80	8	469
2017	3 to 10 years in the federal public service	32	35	14	11	8	67	19	1134
2017	11 to 20 years in the federal public service	29	38	14	10	9	67	19	1264
2017	More than 20 years in the federal public service	30	33	15	13	8	64	21	644

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	34	15	4	1	0	80	5	467
2017	3 to 10 years in the federal public service	45	38	10	4	2	0	83	6	1129
2017	11 to 20 years in the federal public service	47	37	10	4	2	0	84	6	1262
2017	More than 20 years in the federal public service	53	32	9	3	2	0	85	5	645
2014	Less than 3 years in the federal public service	60	27	7	3	2	1	88	5	169
2014	3 to 10 years in the federal public service	50	35	10	3	2	0	85	5	1340
2014	11 to 20 years in the federal public service	54	31	10	3	2	0	85	5	1144
2014	More than 20 years in the federal public service	59	29	7	3	1	0	89	4	830
2011	Less than 3 years in the federal public service	46	40	10	3	0	0	86	4	453
2011	3 to 10 years in the federal public service	51	37	9	2	1	0	88	4	1491
2011	11 to 20 years in the federal public service	54	32	8	3	2	0	87	5	922
2011	More than 20 years in the federal public service	58	30	8	3	1	0	88	4	1011

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	36	15	8	2	1	1	74	11	464
2017	3 to 10 years in the federal public service	30	39	13	10	7	0	1	70	17	1129
2017	11 to 20 years in the federal public service	29	38	13	12	7	0	0	68	19	1262
2017	More than 20 years in the federal public service	32	36	15	11	6	0	0	68	17	645
2014	Less than 3 years in the federal public service	24	42	15	11	6	1	1	67	18	169
2014	3 to 10 years in the federal public service	23	41	16	12	7	0	0	65	19	1342
2014	11 to 20 years in the federal public service	23	42	12	14	8	1	0	66	22	1144
2014	More than 20 years in the federal public service	25	41	13	12	9	0	0	66	21	833
2011	Less than 3 years in the federal public service	30	42	14	9	3	0	1	73	13	453
2011	3 to 10 years in the federal public service	29	40	15	10	5	0	0	69	15	1490
2011	11 to 20 years in the federal public service	29	36	15	12	8	0	0	66	20	922
2011	More than 20 years in the federal public service	32	40	12	9	7	0	0	72	16	1010

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	34	14	7	2	0	77	9	464
2017	3 to 10 years in the federal public service	34	34	14	10	8	0	68	18	1129
2017	11 to 20 years in the federal public service	30	36	15	11	8	0	66	19	1263
2017	More than 20 years in the federal public service	31	35	17	8	8	0	67	16	645
2014	Less than 3 years in the federal public service	32	36	15	9	7	1	68	16	169
2014	3 to 10 years in the federal public service	29	36	15	12	7	0	65	20	1341
2014	11 to 20 years in the federal public service	27	35	15	14	8	0	63	22	1143
2014	More than 20 years in the federal public service	28	36	15	13	8	0	64	21	833

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	40	10	4	2	0	1	85	5	467
2017	3 to 10 years in the federal public service	35	37	13	9	6	0	1	72	15	1130
2017	11 to 20 years in the federal public service	31	38	16	9	6	0	0	69	15	1262
2017	More than 20 years in the federal public service	33	34	17	10	6	0	1	67	16	646
2014	Less than 3 years in the federal public service	37	37	13	9	1	1	2	76	11	169
2014	3 to 10 years in the federal public service	28	41	15	10	4	1	1	70	14	1342
2014	11 to 20 years in the federal public service	28	39	17	11	6	0	0	67	16	1144
2014	More than 20 years in the federal public service	30	40	15	9	6	1	0	70	15	830
2011	Less than 3 years in the federal public service	43	38	11	5	1	1	0	82	6	450
2011	3 to 10 years in the federal public service	35	43	13	6	3	1	1	78	9	1488
2011	11 to 20 years in the federal public service	32	40	14	7	4	1	1	74	12	921
2011	More than 20 years in the federal public service	34	41	14	7	3	0	1	76	10	1011

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	41	9	4	2	0	85	6	467
2017	3 to 10 years in the federal public service	38	40	12	7	3	0	78	10	1130
2017	11 to 20 years in the federal public service	38	39	12	7	4	0	77	11	1264
2017	More than 20 years in the federal public service	40	38	12	7	3	0	78	10	646
2014	Less than 3 years in the federal public service	42	38	11	5	3	1	81	8	169
2014	3 to 10 years in the federal public service	36	42	11	6	4	0	79	10	1342
2014	11 to 20 years in the federal public service	37	39	13	7	4	0	76	11	1144
2014	More than 20 years in the federal public service	38	42	11	6	3	0	80	9	833
2011	Less than 3 years in the federal public service	40	42	12	4	1	0	82	6	453
2011	3 to 10 years in the federal public service	37	44	10	6	3	0	81	8	1491
2011	11 to 20 years in the federal public service	37	43	10	6	3	0	81	10	921
2011	More than 20 years in the federal public service	39	43	10	5	3	0	82	8	1010
2008	Less than 3 years in the federal public service	43	42	7	5	2	0	85	7	472
2008	3 to 10 years in the federal public service	39	42	10	6	3	0	81	9	1281
2008	11 to 20 years in the federal public service	35	46	8	8	3	0	81	11	723
2008	More than 20 years in the federal public service	40	42	9	7	3	0	81	10	1025

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	30	7	2	1	0	0	90	3	469
2017	3 to 10 years in the federal public service	39	35	15	7	2	0	1	75	10	1135
2017	11 to 20 years in the federal public service	33	34	19	9	3	0	1	68	13	1266
2017	More than 20 years in the federal public service	32	36	17	8	5	0	1	69	13	646
2014	Less than 3 years in the federal public service	48	36	10	2	2	0	2	86	4	169
2014	3 to 10 years in the federal public service	41	35	16	5	2	0	0	77	7	1342
2014	11 to 20 years in the federal public service	33	37	19	7	3	0	1	70	11	1143
2014	More than 20 years in the federal public service	32	39	18	7	4	0	1	71	11	833
2011	Less than 3 years in the federal public service	47	37	12	2	1	0	0	85	3	451
2011	3 to 10 years in the federal public service	38	38	16	5	3	0	0	76	8	1490
2011	11 to 20 years in the federal public service	31	38	20	7	4	0	1	69	11	919
2011	More than 20 years in the federal public service	31	37	18	8	6	0	1	68	14	1010
2008	Less than 3 years in the federal public service	36	41	15	4	2	1	0	78	7	472
2008	3 to 10 years in the federal public service	29	39	19	8	5	0	0	68	13	1283
2008	11 to 20 years in the federal public service	26	39	20	10	5	0	0	65	14	723
2008	More than 20 years in the federal public service	23	37	23	11	6	0	0	60	17	1027

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	13	34	23	18	3	5	44	19	468
2017	3 to 10 years in the federal public service	9	23	34	21	10	1	3	32	33	1129
2017	11 to 20 years in the federal public service	11	23	38	16	8	1	2	25	35	1260
2017	More than 20 years in the federal public service	11	23	37	17	7	0	4	25	36	641
2014	Less than 3 years in the federal public service	4	14	27	31	15	3	5	51	20	169
2014	3 to 10 years in the federal public service	7	23	37	20	9	1	2	30	32	1340
2014	11 to 20 years in the federal public service	9	28	41	14	5	1	2	20	38	1143
2014	More than 20 years in the federal public service	9	28	39	16	6	0	2	22	38	832
2011	Less than 3 years in the federal public service	4	18	31	29	15	1	3	45	23	451
2011	3 to 10 years in the federal public service	11	24	32	21	9	1	3	31	36	1491
2011	11 to 20 years in the federal public service	11	28	36	18	5	1	2	24	40	918
2011	More than 20 years in the federal public service	10	29	38	16	5	1	2	21	40	1009
2008	Less than 3 years in the federal public service	6	19	29	26	15	3	3	43	26	471
2008	3 to 10 years in the federal public service	10	27	34	19	7	1	2	27	38	1280
2008	11 to 20 years in the federal public service	11	28	37	18	4	0	1	22	39	721
2008	More than 20 years in the federal public service	11	34	35	15	4	0	1	19	45	1026

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	7	18	27	30	8	7	66	12	467
2017	3 to 10 years in the federal public service	9	16	23	27	20	3	4	49	26	1126
2017	11 to 20 years in the federal public service	8	15	28	26	16	3	4	46	24	1258
2017	More than 20 years in the federal public service	8	17	27	27	14	2	6	44	27	641
2014	Less than 3 years in the federal public service	4	3	17	36	30	5	5	73	7	169
2014	3 to 10 years in the federal public service	5	14	24	31	19	3	4	54	20	1338
2014	11 to 20 years in the federal public service	6	19	29	28	14	2	3	43	26	1141
2014	More than 20 years in the federal public service	7	18	32	26	11	2	3	39	27	831
2011	Less than 3 years in the federal public service	4	8	19	34	26	4	5	66	13	451
2011	3 to 10 years in the federal public service	7	14	26	29	18	3	3	50	22	1488
2011	11 to 20 years in the federal public service	10	17	30	26	11	3	4	39	29	917
2011	More than 20 years in the federal public service	8	18	33	24	11	3	4	37	28	1009
2008	Less than 3 years in the federal public service	4	11	25	27	24	6	3	56	17	469
2008	3 to 10 years in the federal public service	9	18	27	27	14	2	3	43	29	1277
2008	11 to 20 years in the federal public service	11	22	31	24	9	1	2	35	33	720
2008	More than 20 years in the federal public service	10	26	29	24	8	2	2	33	37	1026

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	17	30	16	16	5	7	37	30	467
2017	3 to 10 years in the federal public service	16	23	28	18	11	1	3	30	40	1128
2017	11 to 20 years in the federal public service	18	24	28	16	9	2	4	27	44	1259
2017	More than 20 years in the federal public service	18	26	29	15	7	1	4	23	46	642
2014	Less than 3 years in the federal public service	13	19	25	19	17	2	5	39	35	169
2014	3 to 10 years in the federal public service	18	24	28	16	9	2	3	26	44	1340
2014	11 to 20 years in the federal public service	22	25	27	13	8	2	3	22	50	1138
2014	More than 20 years in the federal public service	23	30	27	12	5	1	2	17	54	831
2011	Less than 3 years in the federal public service	14	17	30	18	14	2	5	35	33	450
2011	3 to 10 years in the federal public service	17	24	26	17	11	2	3	29	43	1489
2011	11 to 20 years in the federal public service	20	25	28	16	6	2	3	23	48	919
2011	More than 20 years in the federal public service	22	25	27	14	7	2	3	22	49	1009
2008	Less than 3 years in the federal public service	11	20	30	15	14	5	4	33	34	471
2008	3 to 10 years in the federal public service	17	25	28	18	8	2	3	27	43	1277
2008	11 to 20 years in the federal public service	16	26	34	15	7	0	2	23	43	721
2008	More than 20 years in the federal public service	21	30	29	11	5	1	2	17	53	1024

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	6	17	35	34	3	4	73	9	467
2017	3 to 10 years in the federal public service	8	13	31	28	17	1	2	46	22	1124
2017	11 to 20 years in the federal public service	9	18	34	24	11	1	2	37	28	1260
2017	More than 20 years in the federal public service	12	16	35	23	9	1	3	34	30	636
2014	Less than 3 years in the federal public service	4	7	15	35	31	5	4	72	12	167
2014	3 to 10 years in the federal public service	5	15	34	27	15	2	2	44	21	1340
2014	11 to 20 years in the federal public service	9	19	39	23	8	1	1	32	29	1140
2014	More than 20 years in the federal public service	9	21	35	25	7	1	2	33	31	829
2011	Less than 3 years in the federal public service	4	9	26	35	23	0	4	60	13	450
2011	3 to 10 years in the federal public service	8	15	33	27	14	1	3	42	23	1485
2011	11 to 20 years in the federal public service	9	19	34	26	9	1	2	36	28	919
2011	More than 20 years in the federal public service	10	19	38	24	8	1	2	32	29	1006
2008	Less than 3 years in the federal public service	4	13	24	30	23	3	3	57	18	469
2008	3 to 10 years in the federal public service	9	18	33	27	10	1	2	38	27	1275
2008	11 to 20 years in the federal public service	8	21	36	25	8	0	2	33	30	720
2008	More than 20 years in the federal public service	11	24	37	21	5	0	1	26	36	1025

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	8	17	23	33	4	11	66	14	465
2017	3 to 10 years in the federal public service	15	19	28	20	15	1	3	36	35	1129
2017	11 to 20 years in the federal public service	16	26	28	17	10	1	3	28	43	1262
2017	More than 20 years in the federal public service	17	24	33	14	8	1	4	23	43	641
2014	Less than 3 years in the federal public service	2	9	22	26	25	8	7	60	13	169
2014	3 to 10 years in the federal public service	13	21	31	17	13	2	4	32	36	1339
2014	11 to 20 years in the federal public service	17	25	30	17	8	1	2	26	43	1140
2014	More than 20 years in the federal public service	18	28	31	15	6	0	3	21	48	829
2011	Less than 3 years in the federal public service	5	15	26	27	21	0	5	51	22	450
2011	3 to 10 years in the federal public service	12	21	32	20	11	1	4	32	35	1489
2011	11 to 20 years in the federal public service	17	26	31	16	7	1	3	24	45	919
2011	More than 20 years in the federal public service	18	29	29	14	6	1	3	21	49	1009
2008	Less than 3 years in the federal public service	5	10	25	24	25	4	7	55	17	469
2008	3 to 10 years in the federal public service	13	22	27	23	12	1	3	36	36	1277
2008	11 to 20 years in the federal public service	15	26	32	17	7	1	1	25	43	719
2008	More than 20 years in the federal public service	19	31	32	12	5	0	2	17	51	1022

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	8	22	20	27	10	9	58	15	468
2017	3 to 10 years in the federal public service	12	16	22	22	20	3	4	45	31	1131
2017	11 to 20 years in the federal public service	10	17	25	24	17	2	4	44	29	1258
2017	More than 20 years in the federal public service	13	18	26	26	10	1	5	38	33	643
2014	Less than 3 years in the federal public service	4	4	9	28	33	11	10	77	11	168
2014	3 to 10 years in the federal public service	5	11	22	30	24	3	5	58	17	1338
2014	11 to 20 years in the federal public service	6	12	24	32	19	2	5	55	19	1139
2014	More than 20 years in the federal public service	8	16	29	28	13	2	5	44	25	830
2011	Less than 3 years in the federal public service	2	8	22	28	28	5	7	64	11	447
2011	3 to 10 years in the federal public service	5	13	24	27	21	3	6	53	20	1485
2011	11 to 20 years in the federal public service	7	16	27	26	15	3	7	45	25	917
2011	More than 20 years in the federal public service	7	15	30	26	14	1	6	43	24	1006
2008	Less than 3 years in the federal public service	7	15	19	23	22	8	6	53	26	471
2008	3 to 10 years in the federal public service	11	18	22	25	16	2	5	45	32	1279
2008	11 to 20 years in the federal public service	12	20	30	24	11	1	3	36	33	719
2008	More than 20 years in the federal public service	11	20	28	24	12	1	4	38	33	1025

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	11	28	21	20	8	5	47	21	465
2017	3 to 10 years in the federal public service	13	20	29	21	12	2	3	35	34	1131
2017	11 to 20 years in the federal public service	14	19	36	15	10	2	3	27	35	1259
2017	More than 20 years in the federal public service	13	25	36	15	5	2	4	22	40	643
2014	Less than 3 years in the federal public service	14	12	23	27	16	4	5	47	28	167
2014	3 to 10 years in the federal public service	12	20	33	16	12	3	3	30	35	1340
2014	11 to 20 years in the federal public service	16	23	32	15	8	3	3	25	41	1142
2014	More than 20 years in the federal public service	19	29	30	13	5	1	3	19	49	832

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	15	2	6	2	1	1	91	7	469
2017	3 to 10 years in the federal public service	68	19	6	4	2	0	1	88	7	1134
2017	11 to 20 years in the federal public service	64	21	6	5	3	0	1	86	8	1267
2017	More than 20 years in the federal public service	62	21	8	5	2	0	1	84	7	644
2014	Less than 3 years in the federal public service	76	13	4	2	2	1	1	92	4	169
2014	3 to 10 years in the federal public service	67	20	5	4	2	0	1	88	6	1342
2014	11 to 20 years in the federal public service	63	20	7	5	3	1	1	85	8	1142
2014	More than 20 years in the federal public service	62	22	7	4	2	0	3	86	7	832
2011	Less than 3 years in the federal public service	69	17	7	3	3	0	1	87	6	453
2011	3 to 10 years in the federal public service	62	20	6	7	4	0	1	83	11	1486
2011	11 to 20 years in the federal public service	61	20	5	6	5	0	2	83	12	919
2011	More than 20 years in the federal public service	61	19	7	6	3	0	3	83	9	1012
2008	Less than 3 years in the federal public service	54	18	8	10	5	0	4	76	15	472
2008	3 to 10 years in the federal public service	58	19	7	7	6	0	3	79	14	1278
2008	11 to 20 years in the federal public service	57	21	7	5	5	0	4	81	11	723
2008	More than 20 years in the federal public service	60	21	6	5	4	0	4	85	9	1027

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	28	8	5	4	8	12	79	10	469
2017	3 to 10 years in the federal public service	31	29	13	8	7	5	6	67	18	1134
2017	11 to 20 years in the federal public service	27	33	15	10	7	5	3	65	19	1266
2017	More than 20 years in the federal public service	28	33	16	9	7	4	4	66	17	645
2014	Less than 3 years in the federal public service	39	21	10	4	3	16	7	78	9	169
2014	3 to 10 years in the federal public service	31	31	15	8	5	6	4	69	15	1341
2014	11 to 20 years in the federal public service	29	32	16	7	7	5	3	67	15	1141
2014	More than 20 years in the federal public service	28	34	16	8	6	4	3	67	16	831

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	24	6	7	2	2	84	10	468
2017	3 to 10 years in the federal public service	47	28	9	8	7	1	76	15	1133
2017	11 to 20 years in the federal public service	45	32	8	8	6	1	78	14	1264
2017	More than 20 years in the federal public service	43	32	10	8	6	1	76	15	644
2014	Less than 3 years in the federal public service	56	27	5	7	4	2	84	11	169
2014	3 to 10 years in the federal public service	45	30	9	8	6	1	77	14	1342
2014	11 to 20 years in the federal public service	43	31	8	11	6	1	75	17	1143
2014	More than 20 years in the federal public service	44	31	10	9	6	1	76	14	833

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	29	9	5	1	3	0	84	6	469
2017	3 to 10 years in the federal public service	35	36	11	10	5	2	0	73	16	1134
2017	11 to 20 years in the federal public service	34	39	12	6	6	2	1	75	13	1267
2017	More than 20 years in the federal public service	34	37	13	9	5	1	1	72	15	645
2014	Less than 3 years in the federal public service	50	30	7	5	3	3	2	84	9	169
2014	3 to 10 years in the federal public service	35	37	11	10	4	2	1	74	15	1341
2014	11 to 20 years in the federal public service	30	42	13	9	3	1	2	74	13	1142
2014	More than 20 years in the federal public service	31	42	13	9	4	1	1	74	14	832
2011	Less than 3 years in the federal public service	43	35	7	9	3	3	1	81	12	452
2011	3 to 10 years in the federal public service	33	38	11	10	5	2	1	73	15	1493
2011	11 to 20 years in the federal public service	31	35	13	12	6	2	1	68	18	924
2011	More than 20 years in the federal public service	33	37	12	10	5	2	1	72	15	1010
2008	Less than 3 years in the federal public service	41	34	10	8	3	3	1	79	11	473
2008	3 to 10 years in the federal public service	29	39	11	11	6	3	1	71	18	1279
2008	11 to 20 years in the federal public service	28	41	12	10	5	2	2	72	16	721
2008	More than 20 years in the federal public service	28	40	13	10	5	2	2	71	16	1025

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	25	7	3	2	19	2	83	7	468
2017	3 to 10 years in the federal public service	30	29	12	10	9	10	1	66	20	1134
2017	11 to 20 years in the federal public service	28	30	16	9	9	8	1	63	20	1266
2017	More than 20 years in the federal public service	30	29	14	11	9	6	1	64	21	646
2014	Less than 3 years in the federal public service	46	18	9	4	3	20	1	81	8	169
2014	3 to 10 years in the federal public service	30	28	12	10	8	10	1	65	21	1340
2014	11 to 20 years in the federal public service	27	30	15	11	8	7	2	63	21	1141
2014	More than 20 years in the federal public service	31	29	14	10	8	6	1	65	20	832
2011	Less than 3 years in the federal public service	42	26	11	6	4	11	1	77	11	451
2011	3 to 10 years in the federal public service	33	26	14	10	8	8	1	65	20	1492
2011	11 to 20 years in the federal public service	30	25	16	11	10	7	2	59	23	921
2011	More than 20 years in the federal public service	31	27	14	11	9	6	2	63	22	1009
2008	Less than 3 years in the federal public service	41	24	10	5	5	14	1	77	11	473
2008	3 to 10 years in the federal public service	27	30	14	11	9	8	1	62	22	1279
2008	11 to 20 years in the federal public service	31	29	14	10	9	6	1	64	20	723
2008	More than 20 years in the federal public service	29	32	12	12	9	5	1	65	22	1025

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	19	13	9	4	32	6	58	21	468
2017	3 to 10 years in the federal public service	14	19	18	15	11	20	3	44	33	1130
2017	11 to 20 years in the federal public service	13	24	19	14	11	16	3	46	30	1262
2017	More than 20 years in the federal public service	14	26	23	14	9	11	4	47	27	646
2014	Less than 3 years in the federal public service	15	16	13	7	7	35	6	54	23	169
2014	3 to 10 years in the federal public service	13	20	18	16	12	18	3	42	35	1339
2014	11 to 20 years in the federal public service	12	23	21	17	11	13	2	42	33	1142
2014	More than 20 years in the federal public service	12	27	23	14	10	11	2	45	28	833

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	4	2	1	1	93	3	468
2017	3 to 10 years in the federal public service	48	34	9	6	3	0	82	9	1132
2017	11 to 20 years in the federal public service	43	38	8	7	3	1	82	10	1264
2017	More than 20 years in the federal public service	46	35	9	7	3	0	81	10	643
2014	Less than 3 years in the federal public service	64	28	3	3	1	1	93	4	169
2014	3 to 10 years in the federal public service	48	37	8	5	2	0	85	7	1340
2014	11 to 20 years in the federal public service	41	42	8	6	2	0	83	8	1142
2014	More than 20 years in the federal public service	41	42	8	6	2	0	83	9	832

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	32	9	6	3	1	1	82	9	469
2017	3 to 10 years in the federal public service	42	35	12	7	4	0	0	77	11	1134
2017	11 to 20 years in the federal public service	40	37	11	7	4	0	0	78	11	1265
2017	More than 20 years in the federal public service	38	33	14	7	6	0	1	73	13	646
2014	Less than 3 years in the federal public service	41	40	7	9	1	2	1	83	10	169
2014	3 to 10 years in the federal public service	42	36	10	6	5	0	0	79	11	1343
2014	11 to 20 years in the federal public service	36	39	12	8	5	1	0	75	13	1144
2014	More than 20 years in the federal public service	37	39	12	7	5	0	0	76	12	833
2011	Less than 3 years in the federal public service	44	34	9	10	3	0	1	78	12	451
2011	3 to 10 years in the federal public service	38	38	12	9	4	0	0	75	13	1488
2011	11 to 20 years in the federal public service	32	38	12	9	8	0	0	71	17	922
2011	More than 20 years in the federal public service	36	37	13	7	5	0	0	74	13	1012
2008	Less than 3 years in the federal public service	39	34	13	8	4	1	1	75	12	471
2008	3 to 10 years in the federal public service	31	36	13	11	6	1	1	69	18	1280
2008	11 to 20 years in the federal public service	29	36	14	11	10	1	0	65	21	722
2008	More than 20 years in the federal public service	28	37	14	12	9	0	0	66	21	1028

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	24	7	2	2	1	2	90	3	469
2017	3 to 10 years in the federal public service	50	29	10	5	4	1	1	80	9	1133
2017	11 to 20 years in the federal public service	48	30	10	6	4	2	0	80	10	1263
2017	More than 20 years in the federal public service	45	31	11	6	5	1	1	77	11	646
2014	Less than 3 years in the federal public service	59	24	7	2	2	4	2	89	4	169
2014	3 to 10 years in the federal public service	50	30	10	5	4	1	0	81	9	1342
2014	11 to 20 years in the federal public service	45	31	12	6	4	2	1	78	10	1143
2014	More than 20 years in the federal public service	43	33	13	5	4	2	1	78	9	833
2011	Less than 3 years in the federal public service	54	28	7	6	2	2	0	84	9	453
2011	3 to 10 years in the federal public service	45	33	11	6	4	1	1	79	10	1486
2011	11 to 20 years in the federal public service	41	31	12	7	6	3	0	74	13	924
2011	More than 20 years in the federal public service	42	32	12	8	3	2	0	76	11	1010
2008	Less than 3 years in the federal public service	48	30	9	5	3	4	1	81	9	473
2008	3 to 10 years in the federal public service	37	33	12	7	6	3	1	73	14	1279
2008	11 to 20 years in the federal public service	36	33	13	8	7	2	0	71	16	720
2008	More than 20 years in the federal public service	36	34	13	8	6	2	1	72	15	1028

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	27	6	4	2	1	1	88	7	468
2017	3 to 10 years in the federal public service	47	31	10	7	4	1	0	78	12	1130
2017	11 to 20 years in the federal public service	46	32	10	7	4	1	0	78	11	1263
2017	More than 20 years in the federal public service	44	34	9	6	6	1	0	78	12	645
2014	Less than 3 years in the federal public service	55	26	7	5	3	3	1	84	8	169
2014	3 to 10 years in the federal public service	47	33	9	6	4	0	0	81	11	1342
2014	11 to 20 years in the federal public service	42	36	8	8	5	0	0	78	13	1142
2014	More than 20 years in the federal public service	41	36	11	7	5	0	0	77	12	832
2011	Less than 3 years in the federal public service	51	29	8	8	3	1	1	81	11	452
2011	3 to 10 years in the federal public service	42	34	11	8	4	0	0	77	12	1486
2011	11 to 20 years in the federal public service	36	35	11	10	7	1	0	71	18	922
2011	More than 20 years in the federal public service	39	37	10	7	5	1	0	77	13	1010
2008	Less than 3 years in the federal public service	44	31	12	7	4	1	0	77	11	473
2008	3 to 10 years in the federal public service	35	35	11	10	8	1	0	71	18	1279
2008	11 to 20 years in the federal public service	33	35	13	10	8	1	0	69	19	721
2008	More than 20 years in the federal public service	33	37	11	11	7	0	0	71	18	1026

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	10	1	2	1	0	1	96	3	469
2017	3 to 10 years in the federal public service	79	15	3	1	1	0	1	95	2	1132
2017	11 to 20 years in the federal public service	76	15	4	2	1	0	1	92	4	1264
2017	More than 20 years in the federal public service	74	17	4	2	1	0	1	92	4	644
2014	Less than 3 years in the federal public service	88	8	1	1	1	1	1	97	2	169
2014	3 to 10 years in the federal public service	80	13	2	1	1	0	2	95	3	1343
2014	11 to 20 years in the federal public service	77	14	4	2	2	1	1	93	4	1142
2014	More than 20 years in the federal public service	74	16	5	1	1	0	3	93	2	833
2011	Less than 3 years in the federal public service	82	10	4	2	1	0	1	94	2	452
2011	3 to 10 years in the federal public service	76	14	3	3	2	0	1	91	5	1484
2011	11 to 20 years in the federal public service	75	15	4	2	3	0	1	91	5	922
2011	More than 20 years in the federal public service	73	15	5	3	2	0	2	91	5	1011
2008	Less than 3 years in the federal public service	79	10	3	3	3	0	2	91	6	473
2008	3 to 10 years in the federal public service	76	11	4	3	2	0	3	91	5	1280
2008	11 to 20 years in the federal public service	77	12	3	3	3	1	3	91	6	722
2008	More than 20 years in the federal public service	78	11	3	3	2	0	3	92	5	1025

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	20	5	5	1	8	8	87	7	468
2017	3 to 10 years in the federal public service	53	22	8	5	5	3	4	80	11	1127
2017	11 to 20 years in the federal public service	50	26	7	6	5	3	3	81	11	1261
2017	More than 20 years in the federal public service	47	27	7	5	5	3	6	82	11	646
2014	Less than 3 years in the federal public service	59	20	4	3	3	6	5	89	7	169
2014	3 to 10 years in the federal public service	55	23	6	4	4	4	4	84	9	1342
2014	11 to 20 years in the federal public service	49	25	7	5	6	3	4	80	12	1144
2014	More than 20 years in the federal public service	49	27	9	4	6	2	3	81	10	833
2011	Less than 3 years in the federal public service	52	24	9	6	2	4	4	82	8	451
2011	3 to 10 years in the federal public service	51	25	8	6	5	2	3	80	11	1490
2011	11 to 20 years in the federal public service	46	27	9	7	7	2	3	76	14	920
2011	More than 20 years in the federal public service	47	28	9	5	5	2	4	80	11	1008

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	22	5	4	2	1	2	89	6	465
2017	3 to 10 years in the federal public service	57	26	7	5	4	1	0	84	9	1127
2017	11 to 20 years in the federal public service	56	27	7	5	4	1	0	84	9	1265
2017	More than 20 years in the federal public service	53	26	9	5	6	1	1	80	11	645

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	21	5	2	1	1	1	91	4	467
2017	3 to 10 years in the federal public service	60	23	7	5	4	1	0	84	9	1130
2017	11 to 20 years in the federal public service	57	24	9	3	5	2	0	83	8	1266
2017	More than 20 years in the federal public service	53	26	9	5	5	1	0	80	10	646

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	23	5	4	3	1	1	88	7	467
2017	3 to 10 years in the federal public service	53	27	9	5	5	0	0	81	10	1127
2017	11 to 20 years in the federal public service	53	27	10	5	5	0	0	80	11	1265
2017	More than 20 years in the federal public service	52	26	11	5	5	0	0	78	10	646
2014	Less than 3 years in the federal public service	61	26	4	5	4	0	0	86	10	169
2014	3 to 10 years in the federal public service	54	28	8	5	4	0	0	83	9	1341
2014	11 to 20 years in the federal public service	48	31	10	6	5	0	0	80	11	1144
2014	More than 20 years in the federal public service	48	32	10	6	4	0	0	80	10	833

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	30	24	6	6	6	6	60	13	17
2017	3 to 10 years in the federal public service	29	33	14	7	4	3	8	71	13	184
2017	11 to 20 years in the federal public service	26	37	12	11	3	4	7	71	16	419
2017	More than 20 years in the federal public service	31	35	14	7	5	2	6	71	13	243
2014	3 to 10 years in the federal public service	27	36	11	9	6	5	6	71	17	181
2014	11 to 20 years in the federal public service	28	35	15	7	5	4	7	71	13	375
2014	More than 20 years in the federal public service	34	34	14	7	4	2	5	74	12	276

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	26	8	3	3	9	1	86	6	467
2017	3 to 10 years in the federal public service	29	33	15	6	7	9	0	68	15	1133
2017	11 to 20 years in the federal public service	25	33	18	9	8	7	0	62	19	1265
2017	More than 20 years in the federal public service	25	32	19	10	7	7	0	61	18	646
2014	Less than 3 years in the federal public service	50	26	9	1	2	11	0	85	4	169
2014	3 to 10 years in the federal public service	29	35	13	8	5	10	0	72	14	1340
2014	11 to 20 years in the federal public service	24	35	17	9	6	9	0	65	16	1143
2014	More than 20 years in the federal public service	22	36	20	8	5	8	0	63	15	833
2011	Less than 3 years in the federal public service	35	30	15	5	4	11	0	74	10	451
2011	3 to 10 years in the federal public service	24	32	18	8	6	10	1	63	16	1495
2011	11 to 20 years in the federal public service	18	29	23	11	9	9	1	52	23	922
2011	More than 20 years in the federal public service	19	31	22	11	7	9	1	56	20	1010

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	30	9	4	2	4	1	83	7	467
2017	3 to 10 years in the federal public service	26	33	18	10	9	4	0	62	20	1134
2017	11 to 20 years in the federal public service	22	33	23	12	9	1	0	55	22	1264
2017	More than 20 years in the federal public service	22	31	22	13	9	2	0	55	23	645
2014	Less than 3 years in the federal public service	45	30	11	5	2	7	0	81	7	168
2014	3 to 10 years in the federal public service	27	35	17	12	6	3	0	64	19	1342
2014	11 to 20 years in the federal public service	20	37	18	14	8	2	0	59	23	1143
2014	More than 20 years in the federal public service	21	35	22	13	8	2	0	57	21	832
2011	Less than 3 years in the federal public service	33	35	16	8	5	3	0	70	14	452
2011	3 to 10 years in the federal public service	20	35	20	12	10	2	0	57	23	1485
2011	11 to 20 years in the federal public service	15	30	23	15	13	3	0	47	29	918
2011	More than 20 years in the federal public service	14	32	23	15	13	4	0	47	29	1006
2008	Less than 3 years in the federal public service	34	33	17	7	4	4	1	71	11	472
2008	3 to 10 years in the federal public service	18	35	19	14	11	3	0	55	25	1280
2008	11 to 20 years in the federal public service	16	35	17	17	12	2	0	52	30	722
2008	More than 20 years in the federal public service	14	34	21	17	13	1	0	49	30	1025

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	29	12	7	4	12	1	74	12	466
2017	3 to 10 years in the federal public service	19	30	19	13	10	7	0	54	26	1131
2017	11 to 20 years in the federal public service	15	31	23	17	10	4	0	48	28	1265
2017	More than 20 years in the federal public service	15	30	22	17	11	5	0	47	29	643
2014	Less than 3 years in the federal public service	31	34	14	8	2	11	0	73	11	168
2014	3 to 10 years in the federal public service	17	33	19	16	8	6	0	54	25	1340
2014	11 to 20 years in the federal public service	15	33	20	17	9	6	0	51	28	1142
2014	More than 20 years in the federal public service	14	31	26	16	9	4	0	46	26	833
2011	Less than 3 years in the federal public service	18	35	17	18	3	10	0	58	23	453
2011	3 to 10 years in the federal public service	13	32	23	17	9	6	0	48	27	1489
2011	11 to 20 years in the federal public service	11	30	23	19	11	6	0	43	32	925
2011	More than 20 years in the federal public service	9	31	23	19	10	7	0	44	32	1008
2008	Less than 3 years in the federal public service	20	34	18	10	6	12	0	61	18	473
2008	3 to 10 years in the federal public service	9	32	22	18	11	7	0	44	32	1280
2008	11 to 20 years in the federal public service	7	31	25	20	11	6	0	40	34	720
2008	More than 20 years in the federal public service	7	31	22	22	12	5	0	40	37	1027

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	31	10	6	4	9	1	78	11	466
2017	3 to 10 years in the federal public service	21	27	16	13	15	7	0	52	31	1132
2017	11 to 20 years in the federal public service	18	30	20	14	13	5	0	50	29	1266
2017	More than 20 years in the federal public service	18	31	20	14	13	4	0	51	28	644
2014	Less than 3 years in the federal public service	33	29	15	7	5	11	0	70	14	169
2014	3 to 10 years in the federal public service	21	31	16	13	11	7	0	57	26	1341
2014	11 to 20 years in the federal public service	19	30	18	15	11	6	0	52	28	1143
2014	More than 20 years in the federal public service	19	30	23	13	11	5	0	51	25	833
2011	Less than 3 years in the federal public service	21	31	17	12	9	11	0	58	23	453
2011	3 to 10 years in the federal public service	15	27	19	17	13	9	0	46	33	1490
2011	11 to 20 years in the federal public service	12	24	22	18	16	9	0	39	37	924
2011	More than 20 years in the federal public service	11	29	21	17	14	9	0	44	34	1003
2008	Less than 3 years in the federal public service	21	31	19	9	7	13	0	60	18	472
2008	3 to 10 years in the federal public service	12	26	21	16	15	10	0	42	35	1282
2008	11 to 20 years in the federal public service	10	28	20	17	16	9	0	41	37	721
2008	More than 20 years in the federal public service	10	30	20	17	16	7	0	43	35	1026

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	32	12	7	4	6	1	74	13	468
2017	3 to 10 years in the federal public service	18	33	17	16	11	4	0	54	28	1132
2017	11 to 20 years in the federal public service	16	34	19	16	12	2	0	51	29	1262
2017	More than 20 years in the federal public service	16	33	19	17	12	3	0	51	30	642
2014	Less than 3 years in the federal public service	31	33	15	12	1	7	0	69	14	169
2014	3 to 10 years in the federal public service	17	36	19	16	10	3	0	55	26	1341
2014	11 to 20 years in the federal public service	15	38	18	16	11	3	0	54	27	1141
2014	More than 20 years in the federal public service	14	41	19	14	8	3	0	56	24	833
2011	Less than 3 years in the federal public service	23	36	13	17	8	4	0	61	25	453
2011	3 to 10 years in the federal public service	13	34	20	19	11	3	0	49	31	1488
2011	11 to 20 years in the federal public service	11	30	22	20	15	2	0	42	36	924
2011	More than 20 years in the federal public service	10	37	19	18	12	3	0	49	31	1007
2008	Less than 3 years in the federal public service	25	38	14	11	6	5	0	67	19	472
2008	3 to 10 years in the federal public service	12	35	17	22	12	3	0	47	35	1281
2008	11 to 20 years in the federal public service	10	35	20	21	11	3	0	47	33	722
2008	More than 20 years in the federal public service	13	34	18	21	11	2	0	48	33	1025

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	41	8	4	1	2	1	87	5	468
2017	3 to 10 years in the federal public service	28	41	15	10	4	2	0	71	14	1133
2017	11 to 20 years in the federal public service	26	45	17	8	3	1	0	72	11	1265
2017	More than 20 years in the federal public service	26	43	17	8	5	1	0	69	14	645
2014	Less than 3 years in the federal public service	33	39	18	6	2	3	0	74	8	169
2014	3 to 10 years in the federal public service	26	45	16	8	3	2	0	72	11	1343
2014	11 to 20 years in the federal public service	24	42	19	9	4	2	0	67	13	1143
2014	More than 20 years in the federal public service	23	45	18	9	3	2	0	69	12	833
2011	Less than 3 years in the federal public service	33	39	14	9	2	2	0	75	11	451
2011	3 to 10 years in the federal public service	24	41	18	11	4	2	0	67	15	1487
2011	11 to 20 years in the federal public service	18	43	19	13	6	1	0	61	20	922
2011	More than 20 years in the federal public service	23	40	18	11	5	2	0	65	17	1007

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	36	6	3	0	4	1	91	3	468
2017	3 to 10 years in the federal public service	37	41	13	5	1	3	0	81	6	1132
2017	11 to 20 years in the federal public service	36	43	13	4	2	3	0	81	6	1263
2017	More than 20 years in the federal public service	37	44	11	2	2	3	0	84	4	643
2014	Less than 3 years in the federal public service	54	30	10	1	1	5	0	88	2	169
2014	3 to 10 years in the federal public service	35	45	11	4	1	4	0	83	5	1340
2014	11 to 20 years in the federal public service	39	40	11	4	2	5	0	82	6	1143
2014	More than 20 years in the federal public service	36	41	13	4	1	4	0	80	6	833
2011	Less than 3 years in the federal public service	44	36	11	2	2	6	0	84	4	450
2011	3 to 10 years in the federal public service	35	40	13	4	2	5	0	80	7	1490
2011	11 to 20 years in the federal public service	31	39	17	5	2	5	1	75	8	922
2011	More than 20 years in the federal public service	35	39	14	4	1	5	1	79	6	1008

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	30	10	9	4	7	2	75	14	466
2017	3 to 10 years in the federal public service	32	35	13	9	6	4	1	70	16	1134
2017	11 to 20 years in the federal public service	31	37	13	10	6	3	1	70	16	1264
2017	More than 20 years in the federal public service	30	39	14	8	4	4	1	72	13	644
2014	Less than 3 years in the federal public service	41	31	11	6	2	5	3	79	9	168
2014	3 to 10 years in the federal public service	35	37	13	8	3	3	1	75	12	1340
2014	11 to 20 years in the federal public service	33	39	11	7	5	4	1	76	13	1143
2014	More than 20 years in the federal public service	31	39	14	7	4	4	0	73	12	833
2011	Less than 3 years in the federal public service	36	32	13	10	3	4	2	72	15	451
2011	3 to 10 years in the federal public service	30	33	15	10	5	5	1	68	17	1489
2011	11 to 20 years in the federal public service	28	30	18	10	8	5	1	62	20	922
2011	More than 20 years in the federal public service	31	32	14	10	5	5	2	68	17	1007
2008	Less than 3 years in the federal public service	30	33	15	10	5	5	2	67	17	473
2008	3 to 10 years in the federal public service	24	31	15	14	9	5	2	59	25	1279
2008	11 to 20 years in the federal public service	23	34	14	13	9	6	1	62	24	722
2008	More than 20 years in the federal public service	30	34	15	10	5	5	2	68	16	1026

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	27	19	10	5	12	3	60	17	468
2017	3 to 10 years in the federal public service	20	33	20	13	7	6	1	57	21	1133
2017	11 to 20 years in the federal public service	21	31	22	11	8	6	1	57	20	1263
2017	More than 20 years in the federal public service	21	32	22	13	6	5	1	56	20	644
2014	Less than 3 years in the federal public service	20	28	23	11	4	11	4	57	17	169
2014	3 to 10 years in the federal public service	23	32	21	11	5	6	1	59	18	1342
2014	11 to 20 years in the federal public service	23	33	22	10	5	5	1	60	17	1142
2014	More than 20 years in the federal public service	23	33	24	9	5	4	1	60	14	833
2011	Less than 3 years in the federal public service	14	32	22	14	8	8	2	51	24	446
2011	3 to 10 years in the federal public service	12	28	24	15	9	8	2	45	27	1491
2011	11 to 20 years in the federal public service	11	27	25	15	12	7	2	42	30	920
2011	More than 20 years in the federal public service	12	31	26	13	9	8	2	47	24	1008

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	23	13	7	5	19	8	65	17	466
2017	3 to 10 years in the federal public service	15	20	19	12	16	15	3	43	34	1133
2017	11 to 20 years in the federal public service	15	20	20	14	16	11	4	41	36	1264
2017	More than 20 years in the federal public service	14	20	20	15	16	9	6	40	36	646
2014	Less than 3 years in the federal public service	23	21	11	8	7	24	6	63	21	169
2014	3 to 10 years in the federal public service	14	21	19	14	16	14	3	42	35	1342
2014	11 to 20 years in the federal public service	13	21	17	18	15	13	3	40	39	1142
2014	More than 20 years in the federal public service	14	24	22	15	14	7	4	42	33	833
2011	Less than 3 years in the federal public service	18	21	18	11	7	21	5	53	23	452
2011	3 to 10 years in the federal public service	12	20	19	15	14	17	4	41	36	1494
2011	11 to 20 years in the federal public service	10	17	20	15	19	16	3	33	42	920
2011	More than 20 years in the federal public service	12	20	21	15	15	12	5	39	36	1009

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	17	4	4	1	4	4	89	6	466
2017	3 to 10 years in the federal public service	57	25	8	4	2	2	2	86	6	1133
2017	11 to 20 years in the federal public service	51	26	10	6	3	1	2	80	10	1266
2017	More than 20 years in the federal public service	53	24	11	7	3	1	2	79	10	644
2014	Less than 3 years in the federal public service	64	18	6	2	1	2	7	90	3	169
2014	3 to 10 years in the federal public service	57	27	7	4	2	1	2	87	6	1342
2014	11 to 20 years in the federal public service	53	26	10	6	2	1	1	82	8	1142
2014	More than 20 years in the federal public service	50	30	10	5	2	1	3	83	7	832

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	15	2	1	1	4	3	96	2	468
2017	3 to 10 years in the federal public service	67	22	5	1	1	2	2	93	2	1134
2017	11 to 20 years in the federal public service	64	25	5	2	1	2	2	91	3	1266
2017	More than 20 years in the federal public service	60	27	8	2	1	1	1	89	2	645
2014	Less than 3 years in the federal public service	77	11	2	0	0	5	5	97	0	169
2014	3 to 10 years in the federal public service	70	20	4	2	0	2	1	93	3	1342
2014	11 to 20 years in the federal public service	64	26	6	2	0	2	1	92	2	1141
2014	More than 20 years in the federal public service	61	28	6	1	0	1	2	92	2	833
2011	Less than 3 years in the federal public service	70	17	5	2	1	3	2	92	3	451
2011	3 to 10 years in the federal public service	66	20	7	2	1	2	2	90	3	1491
2011	11 to 20 years in the federal public service	61	22	9	3	1	2	3	86	4	919
2011	More than 20 years in the federal public service	66	23	6	2	0	2	2	92	2	1009
2008	Less than 3 years in the federal public service	65	20	5	2	1	3	3	90	4	472
2008	3 to 10 years in the federal public service	61	22	8	3	1	3	3	88	4	1281
2008	11 to 20 years in the federal public service	64	21	7	2	1	2	3	89	4	723
2008	More than 20 years in the federal public service	62	23	7	2	1	1	3	90	3	1028

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	33	12	6	3	7	1	77	10	468
2017	3 to 10 years in the federal public service	29	33	15	11	9	2	0	64	21	1130
2017	11 to 20 years in the federal public service	26	35	17	12	9	2	0	62	21	1262
2017	More than 20 years in the federal public service	27	36	15	12	7	2	1	65	19	646
2014	Less than 3 years in the federal public service	30	30	14	9	4	9	4	69	15	169
2014	3 to 10 years in the federal public service	25	33	17	13	10	2	0	59	24	1340
2014	11 to 20 years in the federal public service	23	35	17	14	8	3	0	60	23	1142
2014	More than 20 years in the federal public service	22	41	17	11	6	3	0	65	18	833
2011	Less than 3 years in the federal public service	31	34	15	10	7	3	1	67	17	453
2011	3 to 10 years in the federal public service	24	35	16	14	9	2	0	60	23	1491
2011	11 to 20 years in the federal public service	22	33	18	15	12	1	0	55	27	922
2011	More than 20 years in the federal public service	26	37	15	11	9	2	0	64	20	1008
2008	Less than 3 years in the federal public service	27	38	14	10	5	5	0	69	16	470
2008	3 to 10 years in the federal public service	20	37	18	14	9	1	0	58	24	1280
2008	11 to 20 years in the federal public service	18	39	18	14	9	1	0	58	24	722
2008	More than 20 years in the federal public service	20	37	20	13	9	1	0	58	22	1026

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	28	11	8	4	8	6	73	14	468
2017	3 to 10 years in the federal public service	23	26	15	15	18	1	1	50	34	1132
2017	11 to 20 years in the federal public service	18	26	15	18	19	2	1	46	39	1265
2017	More than 20 years in the federal public service	15	25	17	15	21	1	4	43	39	643
2014	Less than 3 years in the federal public service	25	27	14	10	12	8	4	59	25	169
2014	3 to 10 years in the federal public service	18	23	16	19	21	3	1	43	41	1342
2014	11 to 20 years in the federal public service	16	24	15	18	24	2	2	41	43	1142
2014	More than 20 years in the federal public service	14	23	20	16	22	2	5	39	40	833
2011	Less than 3 years in the federal public service	20	29	17	16	13	3	2	51	31	452
2011	3 to 10 years in the federal public service	16	27	15	18	22	1	1	44	41	1489
2011	11 to 20 years in the federal public service	12	24	17	18	27	1	1	36	46	917
2011	More than 20 years in the federal public service	11	23	18	17	25	2	4	36	44	1009
2008	Less than 3 years in the federal public service	31	34	14	11	6	4	1	68	18	470
2008	3 to 10 years in the federal public service	17	31	15	17	18	2	1	49	36	1282
2008	11 to 20 years in the federal public service	13	27	18	17	22	1	1	42	40	722
2008	More than 20 years in the federal public service	9	24	16	23	23	1	3	35	48	1027

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	39	13	6	2	8	2	77	8	469
2017	3 to 10 years in the federal public service	23	35	20	10	9	4	0	60	19	1130
2017	11 to 20 years in the federal public service	19	36	22	12	7	4	0	57	20	1263
2017	More than 20 years in the federal public service	21	33	24	12	6	3	1	56	19	644

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	31	8	2	1	5	1	88	3	469
2017	3 to 10 years in the federal public service	40	34	15	4	3	4	1	78	7	1133
2017	11 to 20 years in the federal public service	37	37	14	3	4	5	0	78	7	1265
2017	More than 20 years in the federal public service	39	36	16	4	2	2	0	77	6	643
2014	Less than 3 years in the federal public service	56	25	8	4	0	8	0	88	4	169
2014	3 to 10 years in the federal public service	46	33	11	3	1	5	0	83	5	1340
2014	11 to 20 years in the federal public service	42	35	13	3	2	5	0	81	5	1142
2014	More than 20 years in the federal public service	42	36	14	2	2	4	1	81	4	833

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	35	3	2	1	3	94	3	469
2017	3 to 10 years in the federal public service	38	40	12	5	3	2	79	8	1134
2017	11 to 20 years in the federal public service	36	42	13	4	3	3	80	7	1264
2017	More than 20 years in the federal public service	34	41	14	6	3	2	77	9	644
2014	Less than 3 years in the federal public service	57	28	7	5	1	3	87	6	169
2014	3 to 10 years in the federal public service	44	38	10	4	2	2	84	6	1342
2014	11 to 20 years in the federal public service	40	39	11	5	2	3	81	7	1142
2014	More than 20 years in the federal public service	37	39	14	4	2	3	79	6	833
2011	Less than 3 years in the federal public service	49	32	11	3	2	3	84	5	453
2011	3 to 10 years in the federal public service	35	37	15	5	3	5	76	9	1489
2011	11 to 20 years in the federal public service	26	40	18	7	6	3	68	13	924
2011	More than 20 years in the federal public service	28	38	18	6	4	5	70	11	1008

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	24	2	1	1	1	96	2	468
2017	3 to 10 years in the federal public service	48	35	8	5	4	0	84	9	1132
2017	11 to 20 years in the federal public service	42	39	9	5	4	1	82	9	1263
2017	More than 20 years in the federal public service	40	39	10	6	3	0	80	10	644
2014	Less than 3 years in the federal public service	69	25	4	2	0	0	94	2	169
2014	3 to 10 years in the federal public service	51	34	9	3	2	1	86	5	1342
2014	11 to 20 years in the federal public service	45	38	9	5	2	1	84	7	1143
2014	More than 20 years in the federal public service	43	36	12	5	2	0	80	8	830
2011	Less than 3 years in the federal public service	57	32	7	3	1	0	89	4	451
2011	3 to 10 years in the federal public service	44	37	11	4	2	1	82	7	1486
2011	11 to 20 years in the federal public service	34	38	14	7	5	1	73	13	923
2011	More than 20 years in the federal public service	32	41	15	7	4	1	74	11	1000
2008	Less than 3 years in the federal public service	52	36	7	3	1	0	88	5	473
2008	3 to 10 years in the federal public service	34	42	13	6	5	1	77	10	1279
2008	11 to 20 years in the federal public service	31	42	13	8	5	1	73	13	720
2008	More than 20 years in the federal public service	29	42	14	8	6	1	71	14	1024

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	22	9	3	2	1	85	5	466
2017	3 to 10 years in the federal public service	37	33	16	7	6	1	71	13	1131
2017	11 to 20 years in the federal public service	35	34	18	7	6	1	69	12	1259
2017	More than 20 years in the federal public service	34	34	17	8	7	0	68	15	644
2014	Less than 3 years in the federal public service	53	30	10	3	2	2	85	5	169
2014	3 to 10 years in the federal public service	36	38	14	6	4	1	75	11	1343
2014	11 to 20 years in the federal public service	32	36	16	10	5	1	69	15	1143
2014	More than 20 years in the federal public service	29	37	18	8	7	1	67	15	833
2011	Less than 3 years in the federal public service	42	37	14	5	2	0	79	7	452
2011	3 to 10 years in the federal public service	33	36	18	8	4	1	70	12	1484
2011	11 to 20 years in the federal public service	26	33	23	9	7	2	60	17	921
2011	More than 20 years in the federal public service	25	36	22	10	7	1	62	16	1011

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	30	8	3	2	1	1	86	5	468
2017	3 to 10 years in the federal public service	36	36	14	8	6	0	0	72	14	1133
2017	11 to 20 years in the federal public service	35	36	17	8	5	0	0	71	12	1262
2017	More than 20 years in the federal public service	33	35	16	10	6	0	0	68	16	644
2014	Less than 3 years in the federal public service	54	30	11	4	1	1	0	84	5	169
2014	3 to 10 years in the federal public service	35	39	14	8	4	0	0	75	12	1342
2014	11 to 20 years in the federal public service	32	38	16	9	4	1	0	70	14	1143
2014	More than 20 years in the federal public service	28	37	19	9	6	0	0	66	15	832
2011	Less than 3 years in the federal public service	39	39	14	7	2	0	0	78	8	447
2011	3 to 10 years in the federal public service	32	39	16	9	4	0	0	71	12	1489
2011	11 to 20 years in the federal public service	25	38	19	11	6	1	0	64	17	922
2011	More than 20 years in the federal public service	24	41	17	11	6	1	0	65	17	1007
2008	Less than 3 years in the federal public service	43	40	9	5	3	1	0	83	8	472
2008	3 to 10 years in the federal public service	27	41	16	9	6	0	0	69	15	1281
2008	11 to 20 years in the federal public service	26	40	16	12	6	1	0	66	18	723
2008	More than 20 years in the federal public service	27	39	16	12	6	0	0	66	18	1027

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	23	16	9	4	6	1	69	15	468
2017	3 to 10 years in the federal public service	32	25	19	12	9	4	0	59	21	1132
2017	11 to 20 years in the federal public service	31	27	20	10	9	3	0	60	20	1264
2017	More than 20 years in the federal public service	32	25	20	10	8	3	2	60	19	645
2014	Less than 3 years in the federal public service	40	18	15	10	5	11	1	66	16	169
2014	3 to 10 years in the federal public service	31	25	20	12	8	4	0	58	21	1343
2014	11 to 20 years in the federal public service	28	28	21	10	8	4	1	58	20	1142
2014	More than 20 years in the federal public service	33	27	17	12	7	3	1	62	20	832
2011	Less than 3 years in the federal public service	34	24	20	9	7	5	1	62	17	449
2011	3 to 10 years in the federal public service	31	24	19	12	10	3	1	58	22	1488
2011	11 to 20 years in the federal public service	26	26	20	12	11	5	0	56	23	921
2011	More than 20 years in the federal public service	28	30	18	11	6	6	1	63	18	1007
2008	Less than 3 years in the federal public service	33	26	16	10	7	7	1	65	19	471
2008	3 to 10 years in the federal public service	24	27	19	14	10	5	0	54	26	1280
2008	11 to 20 years in the federal public service	24	29	18	14	9	5	0	56	25	721
2008	More than 20 years in the federal public service	28	31	17	11	8	4	1	62	20	1028

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	30	31	40	469
2017	3 to 10 years in the federal public service	29	35	36	1134
2017	11 to 20 years in the federal public service	24	43	33	1266
2017	More than 20 years in the federal public service	33	38	29	645
2014	Less than 3 years in the federal public service	28	40	32	169
2014	3 to 10 years in the federal public service	28	37	35	1343
2014	11 to 20 years in the federal public service	23	41	36	1144
2014	More than 20 years in the federal public service	30	41	29	832
2011	Less than 3 years in the federal public service	31	35	34	453
2011	3 to 10 years in the federal public service	28	38	34	1490
2011	11 to 20 years in the federal public service	26	43	31	923
2011	More than 20 years in the federal public service	29	42	29	1011

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	1	21	24	8	41	6	134
2017	3 to 10 years in the federal public service	2	27	53	5	3	10	327
2017	11 to 20 years in the federal public service	8	29	46	7	1	9	307
2017	More than 20 years in the federal public service	60	8	20	5	3	4	210
2014	Less than 3 years in the federal public service	4	17	29	20	9999	30	50
2014	3 to 10 years in the federal public service	2	29	48	8	9999	13	387
2014	11 to 20 years in the federal public service	6	31	47	9	9999	6	268
2014	More than 20 years in the federal public service	62	11	14	7	9999	6	249
2011	Less than 3 years in the federal public service	0	31	40	12	9999	17	143
2011	3 to 10 years in the federal public service	3	28	49	10	9999	10	421
2011	11 to 20 years in the federal public service	6	26	56	6	9999	6	237
2011	More than 20 years in the federal public service	62	12	15	5	9999	5	294

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	8	92	469
2017	3 to 10 years in the federal public service	17	83	1133
2017	11 to 20 years in the federal public service	19	81	1266
2017	More than 20 years in the federal public service	17	83	643
2014	Less than 3 years in the federal public service	7	93	169
2014	3 to 10 years in the federal public service	14	86	1337
2014	11 to 20 years in the federal public service	18	82	1143
2014	More than 20 years in the federal public service	14	86	829

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	49	40
2017	3 to 10 years in the federal public service	42	194
2017	11 to 20 years in the federal public service	38	235
2017	More than 20 years in the federal public service	37	109
2014	3 to 10 years in the federal public service	48	179
2014	11 to 20 years in the federal public service	38	202
2014	More than 20 years in the federal public service	41	113

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	60	40
2017	3 to 10 years in the federal public service	71	194
2017	11 to 20 years in the federal public service	71	235
2017	More than 20 years in the federal public service	85	109
2014	Less than 3 years in the federal public service	58	12
2014	3 to 10 years in the federal public service	64	179
2014	11 to 20 years in the federal public service	73	202
2014	More than 20 years in the federal public service	66	113

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	194
2017	11 to 20 years in the federal public service	7	235
2017	More than 20 years in the federal public service	6	109
2014	3 to 10 years in the federal public service	6	179
2014	11 to 20 years in the federal public service	9	202
2014	More than 20 years in the federal public service	7	113

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	194
2017	11 to 20 years in the federal public service	235
2017	More than 20 years in the federal public service	109
2014	Less than 3 years in the federal public service	12
2014	11 to 20 years in the federal public service	202
2014	More than 20 years in the federal public service	113

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	194
2017	11 to 20 years in the federal public service	3	235
2014	3 to 10 years in the federal public service	3	179
2014	11 to 20 years in the federal public service	2	202
2014	More than 20 years in the federal public service	6	113

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	194
2017	11 to 20 years in the federal public service	5	235
2017	More than 20 years in the federal public service	11	109
2014	3 to 10 years in the federal public service	5	179
2014	11 to 20 years in the federal public service	3	202
2014	More than 20 years in the federal public service	8	113

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	4	235
2014	Less than 3 years in the federal public service	0	12
2014	11 to 20 years in the federal public service	3	202

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	40
2017	3 to 10 years in the federal public service	41	194
2017	11 to 20 years in the federal public service	39	235
2017	More than 20 years in the federal public service	44	109
2014	3 to 10 years in the federal public service	34	179
2014	11 to 20 years in the federal public service	38	202
2014	More than 20 years in the federal public service	41	113

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	40
2017	3 to 10 years in the federal public service	45	194
2017	11 to 20 years in the federal public service	42	235
2017	More than 20 years in the federal public service	50	109
2014	3 to 10 years in the federal public service	44	179
2014	11 to 20 years in the federal public service	42	202
2014	More than 20 years in the federal public service	43	113

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	40
2017	3 to 10 years in the federal public service	49	194
2017	11 to 20 years in the federal public service	40	235
2017	More than 20 years in the federal public service	49	109
2014	3 to 10 years in the federal public service	43	179
2014	11 to 20 years in the federal public service	42	202
2014	More than 20 years in the federal public service	45	113

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	40
2017	3 to 10 years in the federal public service	39	194
2017	11 to 20 years in the federal public service	48	235
2017	More than 20 years in the federal public service	47	109
2014	3 to 10 years in the federal public service	38	179
2014	11 to 20 years in the federal public service	42	202
2014	More than 20 years in the federal public service	42	113

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	40
2017	3 to 10 years in the federal public service	30	194
2017	11 to 20 years in the federal public service	29	235
2017	More than 20 years in the federal public service	31	109
2014	3 to 10 years in the federal public service	25	179
2014	11 to 20 years in the federal public service	29	202
2014	More than 20 years in the federal public service	26	113

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	65	40
2017	3 to 10 years in the federal public service	53	194
2017	11 to 20 years in the federal public service	53	235
2017	More than 20 years in the federal public service	51	109
2014	Less than 3 years in the federal public service	67	12
2014	3 to 10 years in the federal public service	62	179
2014	11 to 20 years in the federal public service	52	202
2014	More than 20 years in the federal public service	51	113

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	40
2017	3 to 10 years in the federal public service	30	194
2017	11 to 20 years in the federal public service	36	235
2017	More than 20 years in the federal public service	32	109
2014	3 to 10 years in the federal public service	35	179
2014	11 to 20 years in the federal public service	33	202
2014	More than 20 years in the federal public service	34	113

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	109
2014	Less than 3 years in the federal public service	0	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	12	194
2017	11 to 20 years in the federal public service	5	235
2017	More than 20 years in the federal public service	5	109
2014	3 to 10 years in the federal public service	6	179
2014	11 to 20 years in the federal public service	7	202

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	40
2017	3 to 10 years in the federal public service	12	194
2017	11 to 20 years in the federal public service	13	235
2017	More than 20 years in the federal public service	12	109
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	11	179
2014	11 to 20 years in the federal public service	12	202
2014	More than 20 years in the federal public service	11	113

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	40
2017	3 to 10 years in the federal public service	55	194
2017	11 to 20 years in the federal public service	49	235
2017	More than 20 years in the federal public service	49	109
2014	3 to 10 years in the federal public service	47	179
2014	11 to 20 years in the federal public service	43	202
2014	More than 20 years in the federal public service	48	113

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	38	40
2017	3 to 10 years in the federal public service	24	194
2017	11 to 20 years in the federal public service	28	235
2017	More than 20 years in the federal public service	26	109
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	30	179
2014	11 to 20 years in the federal public service	27	202
2014	More than 20 years in the federal public service	24	113

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	40
2017	3 to 10 years in the federal public service	17	194
2017	11 to 20 years in the federal public service	11	235
2017	More than 20 years in the federal public service	12	109
2014	3 to 10 years in the federal public service	15	179
2014	11 to 20 years in the federal public service	18	202
2014	More than 20 years in the federal public service	12	113

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	40
2017	3 to 10 years in the federal public service	56	194
2017	11 to 20 years in the federal public service	50	234
2017	More than 20 years in the federal public service	53	109
2014	Less than 3 years in the federal public service	66	12
2014	3 to 10 years in the federal public service	50	180
2014	11 to 20 years in the federal public service	54	202
2014	More than 20 years in the federal public service	50	113

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	40
2017	3 to 10 years in the federal public service	23	194
2017	11 to 20 years in the federal public service	28	234
2017	More than 20 years in the federal public service	22	109
2014	3 to 10 years in the federal public service	27	180
2014	11 to 20 years in the federal public service	30	202
2014	More than 20 years in the federal public service	26	113

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	194
2017	11 to 20 years in the federal public service	11	234
2017	More than 20 years in the federal public service	11	109
2014	3 to 10 years in the federal public service	10	180
2014	11 to 20 years in the federal public service	10	202
2014	More than 20 years in the federal public service	13	113

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	40
2017	3 to 10 years in the federal public service	14	194
2017	11 to 20 years in the federal public service	18	234
2017	More than 20 years in the federal public service	23	109
2014	3 to 10 years in the federal public service	16	180
2014	11 to 20 years in the federal public service	19	202
2014	More than 20 years in the federal public service	24	113

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	194
2017	11 to 20 years in the federal public service	12	234
2017	More than 20 years in the federal public service	18	109
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	9	180
2014	11 to 20 years in the federal public service	13	202
2014	More than 20 years in the federal public service	14	113

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	194
2017	11 to 20 years in the federal public service	6	234
2017	More than 20 years in the federal public service	6	109
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	4	180
2014	11 to 20 years in the federal public service	3	202
2014	More than 20 years in the federal public service	9	113

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	194
2017	11 to 20 years in the federal public service	14	234
2017	More than 20 years in the federal public service	9	109
2014	3 to 10 years in the federal public service	15	180
2014	11 to 20 years in the federal public service	10	202
2014	More than 20 years in the federal public service	16	113

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	15	194
2017	11 to 20 years in the federal public service	12	234
2017	More than 20 years in the federal public service	13	109
2014	3 to 10 years in the federal public service	11	180
2014	11 to 20 years in the federal public service	10	202
2014	More than 20 years in the federal public service	14	113

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	40
2017	3 to 10 years in the federal public service	29	194
2017	11 to 20 years in the federal public service	24	234
2017	More than 20 years in the federal public service	26	109
2014	3 to 10 years in the federal public service	31	180
2014	11 to 20 years in the federal public service	28	202
2014	More than 20 years in the federal public service	19	113

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	39
2017	3 to 10 years in the federal public service	10	187
2017	11 to 20 years in the federal public service	15	221
2017	More than 20 years in the federal public service	8	102
2014	3 to 10 years in the federal public service	12	172
2014	11 to 20 years in the federal public service	12	196
2014	More than 20 years in the federal public service	16	103

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	39
2017	3 to 10 years in the federal public service	23	187
2017	11 to 20 years in the federal public service	17	221
2017	More than 20 years in the federal public service	13	102
2014	3 to 10 years in the federal public service	16	172
2014	11 to 20 years in the federal public service	15	196
2014	More than 20 years in the federal public service	11	103

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	187
2017	11 to 20 years in the federal public service	13	221
2017	More than 20 years in the federal public service	8	102
2014	3 to 10 years in the federal public service	12	172
2014	11 to 20 years in the federal public service	11	196
2014	More than 20 years in the federal public service	6	103

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	3	187
2017	11 to 20 years in the federal public service	10	221
2017	More than 20 years in the federal public service	5	102
2014	3 to 10 years in the federal public service	10	172
2014	11 to 20 years in the federal public service	10	196
2014	More than 20 years in the federal public service	9	103

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	187
2017	11 to 20 years in the federal public service	16	221
2017	More than 20 years in the federal public service	5	102
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	6	172
2014	11 to 20 years in the federal public service	9	196
2014	More than 20 years in the federal public service	11	103

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	187
2017	11 to 20 years in the federal public service	13	221
2017	More than 20 years in the federal public service	16	102
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	8	172
2014	11 to 20 years in the federal public service	6	196
2014	More than 20 years in the federal public service	10	103

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	39
2017	3 to 10 years in the federal public service	18	187
2017	11 to 20 years in the federal public service	14	221
2017	More than 20 years in the federal public service	14	102
2014	3 to 10 years in the federal public service	14	172
2014	11 to 20 years in the federal public service	10	196
2014	More than 20 years in the federal public service	8	103

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	39
2017	3 to 10 years in the federal public service	14	187
2017	11 to 20 years in the federal public service	11	221
2017	More than 20 years in the federal public service	9	102
2014	3 to 10 years in the federal public service	12	172
2014	11 to 20 years in the federal public service	9	196
2014	More than 20 years in the federal public service	9	103

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	187
2017	11 to 20 years in the federal public service	12	221
2017	More than 20 years in the federal public service	6	102
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	14	172
2014	11 to 20 years in the federal public service	14	196
2014	More than 20 years in the federal public service	10	103

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	39
2017	3 to 10 years in the federal public service	30	187
2017	11 to 20 years in the federal public service	23	221
2017	More than 20 years in the federal public service	28	102
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	26	172
2014	11 to 20 years in the federal public service	26	196
2014	More than 20 years in the federal public service	20	103

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	187
2017	11 to 20 years in the federal public service	8	221
2017	More than 20 years in the federal public service	11	102
2014	Less than 3 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	11	172
2014	11 to 20 years in the federal public service	10	196
2014	More than 20 years in the federal public service	8	103

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	39
2017	3 to 10 years in the federal public service	55	187
2017	11 to 20 years in the federal public service	40	221
2017	More than 20 years in the federal public service	41	102
2014	3 to 10 years in the federal public service	52	172
2014	11 to 20 years in the federal public service	46	196
2014	More than 20 years in the federal public service	41	103

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	39
2017	3 to 10 years in the federal public service	59	187
2017	11 to 20 years in the federal public service	48	221
2017	More than 20 years in the federal public service	62	102
2014	Less than 3 years in the federal public service	42	12
2014	3 to 10 years in the federal public service	57	172
2014	11 to 20 years in the federal public service	52	196
2014	More than 20 years in the federal public service	57	103

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	39
2017	More than 20 years in the federal public service	0	102

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	39
2017	3 to 10 years in the federal public service	9	187
2017	11 to 20 years in the federal public service	12	221
2017	More than 20 years in the federal public service	17	102
2014	3 to 10 years in the federal public service	13	172
2014	11 to 20 years in the federal public service	13	196
2014	More than 20 years in the federal public service	10	103

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	78	22	40
2017	3 to 10 years in the federal public service	86	14	194
2017	11 to 20 years in the federal public service	89	11	234
2017	More than 20 years in the federal public service	96	4	109

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	15	11	2	2	35	17	68	9	469
2017	3 to 10 years in the federal public service	14	15	16	5	6	33	10	51	20	1134
2017	11 to 20 years in the federal public service	13	16	18	6	7	31	8	48	22	1267
2017	More than 20 years in the federal public service	18	16	19	7	7	27	6	51	21	646
2014	Less than 3 years in the federal public service	20	10	10	2	0	39	20	72	4	169
2014	3 to 10 years in the federal public service	15	15	16	5	4	34	11	55	17	1343
2014	11 to 20 years in the federal public service	14	17	19	6	5	33	7	52	17	1144
2014	More than 20 years in the federal public service	20	16	23	4	5	27	6	53	13	832

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	28	11	2	1	18	5	82	3	468
2017	3 to 10 years in the federal public service	27	28	17	6	5	16	1	66	14	1133
2017	11 to 20 years in the federal public service	24	30	20	7	5	13	1	63	14	1266
2017	More than 20 years in the federal public service	28	30	19	6	6	10	0	65	13	646
2014	Less than 3 years in the federal public service	37	25	7	2	0	26	4	87	3	169
2014	3 to 10 years in the federal public service	26	31	16	5	4	15	2	70	11	1343
2014	11 to 20 years in the federal public service	26	30	21	5	4	14	0	65	10	1143
2014	More than 20 years in the federal public service	31	30	19	6	3	11	0	69	10	832
2011	Less than 3 years in the federal public service	39	26	16	3	1	13	1	76	5	452
2011	3 to 10 years in the federal public service	28	32	20	4	3	12	0	68	9	1489
2011	11 to 20 years in the federal public service	25	33	19	7	5	11	0	65	13	920
2011	More than 20 years in the federal public service	25	38	18	6	4	9	0	69	11	1010

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	31	13	14	6	9	13	58	25	469
2017	3 to 10 years in the federal public service	25	48	12	8	2	2	2	77	10	1133
2017	11 to 20 years in the federal public service	29	50	11	4	1	0	6	84	5	1266
2017	More than 20 years in the federal public service	33	45	8	2	1	1	9	87	4	647
2014	Less than 3 years in the federal public service	5	35	16	16	6	6	15	51	28	169
2014	3 to 10 years in the federal public service	23	52	13	7	2	1	2	78	9	1343
2014	11 to 20 years in the federal public service	28	51	13	3	1	1	4	83	4	1142
2014	More than 20 years in the federal public service	31	52	8	2	1	1	6	88	3	833
2011	Less than 3 years in the federal public service	15	47	18	9	5	2	3	66	15	453
2011	3 to 10 years in the federal public service	21	55	11	7	2	1	3	79	10	1486
2011	11 to 20 years in the federal public service	27	52	9	5	1	1	5	84	6	920
2011	More than 20 years in the federal public service	31	51	7	2	0	0	7	89	3	1005
2008	Less than 3 years in the federal public service	14	40	15	12	9	3	6	61	23	473
2008	3 to 10 years in the federal public service	22	52	13	7	3	1	2	76	10	1282
2008	11 to 20 years in the federal public service	28	52	9	5	1	1	4	84	6	722
2008	More than 20 years in the federal public service	36	46	6	2	0	1	9	90	3	1028

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	13	12	4	2	37	21	56	14	469
2017	3 to 10 years in the federal public service	10	17	22	7	5	30	8	45	20	1133
2017	11 to 20 years in the federal public service	10	21	23	8	5	25	9	47	19	1264
2017	More than 20 years in the federal public service	12	22	21	7	5	22	10	51	18	645
2014	Less than 3 years in the federal public service	4	9	12	7	5	37	27	35	32	169
2014	3 to 10 years in the federal public service	8	18	23	5	5	29	11	44	17	1342
2014	11 to 20 years in the federal public service	8	22	24	6	3	29	9	47	14	1143
2014	More than 20 years in the federal public service	12	21	25	7	6	20	9	46	18	832
2011	Less than 3 years in the federal public service	9	16	25	5	2	33	11	44	13	452
2011	3 to 10 years in the federal public service	7	20	24	7	5	29	8	43	19	1488
2011	11 to 20 years in the federal public service	7	21	26	8	6	25	8	41	21	917
2011	More than 20 years in the federal public service	8	24	26	8	6	21	7	45	19	1007

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	20	8	2	1	20	14	84	4	468
2017	3 to 10 years in the federal public service	42	29	12	3	2	9	3	80	6	1134
2017	11 to 20 years in the federal public service	41	32	11	2	2	6	6	83	5	1264
2017	More than 20 years in the federal public service	39	31	10	4	2	6	8	82	6	647
2014	Less than 3 years in the federal public service	35	17	7	3	2	21	15	82	7	169
2014	3 to 10 years in the federal public service	41	32	10	3	2	9	3	83	6	1343
2014	11 to 20 years in the federal public service	37	33	12	3	1	8	5	81	5	1144
2014	More than 20 years in the federal public service	34	37	11	3	2	7	7	82	5	833
2011	Less than 3 years in the federal public service	43	26	10	2	1	14	4	85	3	452
2011	3 to 10 years in the federal public service	41	30	11	3	1	11	3	82	5	1492
2011	11 to 20 years in the federal public service	33	33	15	4	3	7	6	75	8	919
2011	More than 20 years in the federal public service	36	33	11	4	2	7	7	80	7	1006
2008	Less than 3 years in the federal public service	35	27	9	1	3	19	6	83	5	472
2008	3 to 10 years in the federal public service	33	38	13	3	1	9	2	80	5	1282
2008	11 to 20 years in the federal public service	33	38	12	4	2	7	5	80	7	722
2008	More than 20 years in the federal public service	34	35	10	5	2	6	8	80	8	1027

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	20	9	1	1	24	15	83	3	468
2017	3 to 10 years in the federal public service	31	31	13	6	5	12	3	73	12	1135
2017	11 to 20 years in the federal public service	29	31	13	6	6	9	6	71	14	1265
2017	More than 20 years in the federal public service	30	30	13	6	4	9	8	72	12	645
2014	Less than 3 years in the federal public service	28	19	8	2	1	27	15	82	4	169
2014	3 to 10 years in the federal public service	32	31	13	5	2	14	3	75	9	1342
2014	11 to 20 years in the federal public service	29	32	15	5	2	12	4	73	8	1142
2014	More than 20 years in the federal public service	28	34	16	5	3	9	7	72	9	831
2011	Less than 3 years in the federal public service	37	28	11	2	0	19	4	83	3	450
2011	3 to 10 years in the federal public service	32	30	15	5	2	14	3	74	9	1484
2011	11 to 20 years in the federal public service	25	33	16	6	4	10	5	68	12	917
2011	More than 20 years in the federal public service	27	32	14	6	3	10	7	72	11	1003
2008	Less than 3 years in the federal public service	37	29	10	2	1	15	5	83	5	472
2008	3 to 10 years in the federal public service	31	34	15	6	4	8	2	73	11	1281
2008	11 to 20 years in the federal public service	27	37	12	7	5	7	5	72	14	723
2008	More than 20 years in the federal public service	29	29	15	10	4	5	8	67	16	1027

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	3	97	468
2017	3 to 10 years in the federal public service	8	92	1133
2017	11 to 20 years in the federal public service	8	92	1266
2017	More than 20 years in the federal public service	10	90	645
2014	Less than 3 years in the federal public service	3	97	169
2014	3 to 10 years in the federal public service	6	94	1340
2014	11 to 20 years in the federal public service	6	94	1139
2014	More than 20 years in the federal public service	7	93	833

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	16
2017	3 to 10 years in the federal public service	35	95
2017	11 to 20 years in the federal public service	32	96
2017	More than 20 years in the federal public service	30	62
2014	3 to 10 years in the federal public service	35	83
2014	11 to 20 years in the federal public service	40	65
2014	More than 20 years in the federal public service	26	55

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	65	16
2017	3 to 10 years in the federal public service	81	95
2017	11 to 20 years in the federal public service	82	96
2017	More than 20 years in the federal public service	88	62
2014	3 to 10 years in the federal public service	88	83
2014	11 to 20 years in the federal public service	83	65
2014	More than 20 years in the federal public service	95	55

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	5	96

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	95
2017	11 to 20 years in the federal public service	96
2017	More than 20 years in the federal public service	62
2014	3 to 10 years in the federal public service	83
2014	11 to 20 years in the federal public service	65
2014	More than 20 years in the federal public service	55

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	95
2017	11 to 20 years in the federal public service	5	96
2014	3 to 10 years in the federal public service	6	83

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	95
2017	11 to 20 years in the federal public service	9	96
2014	More than 20 years in the federal public service	12	55

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	95
2017	11 to 20 years in the federal public service	6	96
2014	3 to 10 years in the federal public service	7	83
2014	11 to 20 years in the federal public service	8	65

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	34	93
2017	11 to 20 years in the federal public service	24	96
2017	More than 20 years in the federal public service	11	62
2014	3 to 10 years in the federal public service	17	83
2014	11 to 20 years in the federal public service	9	65

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	93
2017	11 to 20 years in the federal public service	26	96
2017	More than 20 years in the federal public service	11	62
2014	3 to 10 years in the federal public service	23	83
2014	11 to 20 years in the federal public service	14	65
2014	More than 20 years in the federal public service	12	55

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	93
2017	11 to 20 years in the federal public service	14	96
2014	3 to 10 years in the federal public service	14	83

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	93
2017	11 to 20 years in the federal public service	7	96

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	16
2017	3 to 10 years in the federal public service	33	93
2017	11 to 20 years in the federal public service	23	96
2017	More than 20 years in the federal public service	53	62
2014	3 to 10 years in the federal public service	40	83
2014	11 to 20 years in the federal public service	29	65
2014	More than 20 years in the federal public service	42	55

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	16
2017	3 to 10 years in the federal public service	29	93
2017	11 to 20 years in the federal public service	26	96
2017	More than 20 years in the federal public service	23	62
2014	3 to 10 years in the federal public service	20	83
2014	11 to 20 years in the federal public service	21	65
2014	More than 20 years in the federal public service	22	55

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	62

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	93
2014	3 to 10 years in the federal public service	9	83
2014	11 to 20 years in the federal public service	11	65
2014	More than 20 years in the federal public service	0	55

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	93
2017	11 to 20 years in the federal public service	23	96
2014	3 to 10 years in the federal public service	17	83
2014	11 to 20 years in the federal public service	23	65

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	More than 20 years in the federal public service	0	62

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	93
2017	11 to 20 years in the federal public service	12	96
2017	More than 20 years in the federal public service	10	62
2014	3 to 10 years in the federal public service	7	83
2014	11 to 20 years in the federal public service	21	65
2014	More than 20 years in the federal public service	13	55

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2014	3 to 10 years in the federal public service	83
2014	11 to 20 years in the federal public service	65

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	93
2017	11 to 20 years in the federal public service	21	96
2017	More than 20 years in the federal public service	19	62
2014	3 to 10 years in the federal public service	30	83
2014	11 to 20 years in the federal public service	23	65
2014	More than 20 years in the federal public service	35	55

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	16
2017	3 to 10 years in the federal public service	32	94
2017	11 to 20 years in the federal public service	30	96
2017	More than 20 years in the federal public service	36	62
2014	3 to 10 years in the federal public service	22	83
2014	11 to 20 years in the federal public service	24	65
2014	More than 20 years in the federal public service	33	55

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	94
2017	11 to 20 years in the federal public service	14	96
2017	More than 20 years in the federal public service	19	62
2014	3 to 10 years in the federal public service	12	83
2014	11 to 20 years in the federal public service	9	65
2014	More than 20 years in the federal public service	16	55

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	94
2017	11 to 20 years in the federal public service	7	96
2017	More than 20 years in the federal public service	10	62
2014	3 to 10 years in the federal public service	6	83
2014	More than 20 years in the federal public service	11	55

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	94
2017	11 to 20 years in the federal public service	18	96
2017	More than 20 years in the federal public service	26	62
2014	3 to 10 years in the federal public service	8	83
2014	11 to 20 years in the federal public service	25	65
2014	More than 20 years in the federal public service	22	55

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	8	62
2014	11 to 20 years in the federal public service	12	65
2014	More than 20 years in the federal public service	9	55

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	11 to 20 years in the federal public service	8	96
2014	More than 20 years in the federal public service	11	55

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	8	96
2017	More than 20 years in the federal public service	9	62
2014	3 to 10 years in the federal public service	8	83
2014	11 to 20 years in the federal public service	8	65

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	7	94
2017	11 to 20 years in the federal public service	11	96
2017	More than 20 years in the federal public service	11	62
2014	3 to 10 years in the federal public service	8	83
2014	11 to 20 years in the federal public service	8	65
2014	More than 20 years in the federal public service	16	55

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	59	16
2017	3 to 10 years in the federal public service	56	94
2017	11 to 20 years in the federal public service	41	96
2017	More than 20 years in the federal public service	43	62
2014	3 to 10 years in the federal public service	63	83
2014	11 to 20 years in the federal public service	55	65
2014	More than 20 years in the federal public service	34	55

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	8	88
2014	3 to 10 years in the federal public service	9	81

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	16
2017	3 to 10 years in the federal public service	12	91
2017	11 to 20 years in the federal public service	10	88
2014	3 to 10 years in the federal public service	20	81
2014	11 to 20 years in the federal public service	8	61

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	60

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	91
2017	11 to 20 years in the federal public service	6	88
2017	More than 20 years in the federal public service	8	60

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	91
2017	11 to 20 years in the federal public service	9	88
2014	3 to 10 years in the federal public service	12	81

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	91
2017	11 to 20 years in the federal public service	10	88
2014	3 to 10 years in the federal public service	10	81
2014	More than 20 years in the federal public service	14	49

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	91
2017	11 to 20 years in the federal public service	8	88
2014	3 to 10 years in the federal public service	13	81
2014	11 to 20 years in the federal public service	10	61
2014	More than 20 years in the federal public service	14	49

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	16
2017	3 to 10 years in the federal public service	30	91
2017	11 to 20 years in the federal public service	27	88
2017	More than 20 years in the federal public service	22	60
2014	3 to 10 years in the federal public service	32	81
2014	11 to 20 years in the federal public service	26	61
2014	More than 20 years in the federal public service	29	49

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	91
2017	11 to 20 years in the federal public service	10	88
2017	More than 20 years in the federal public service	11	60
2014	3 to 10 years in the federal public service	14	81
2014	11 to 20 years in the federal public service	10	61

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	42	16
2017	3 to 10 years in the federal public service	54	91
2017	11 to 20 years in the federal public service	52	88
2017	More than 20 years in the federal public service	35	60
2014	3 to 10 years in the federal public service	52	81
2014	11 to 20 years in the federal public service	53	61
2014	More than 20 years in the federal public service	43	49

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	91
2014	More than 20 years in the federal public service	0	49

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	16
2017	3 to 10 years in the federal public service	62	91
2017	11 to 20 years in the federal public service	51	88
2017	More than 20 years in the federal public service	67	60
2014	3 to 10 years in the federal public service	63	81
2014	11 to 20 years in the federal public service	68	61
2014	More than 20 years in the federal public service	69	49

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	0	91

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	91
2017	11 to 20 years in the federal public service	14	88
2017	More than 20 years in the federal public service	19	60
2014	3 to 10 years in the federal public service	11	81
2014	11 to 20 years in the federal public service	18	61

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	70	30	16
2017	3 to 10 years in the federal public service	88	12	95
2017	11 to 20 years in the federal public service	95	5	96
2017	More than 20 years in the federal public service	98	2	62

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	12	9	2	1	42	13	75	5	468
2017	3 to 10 years in the federal public service	16	14	18	2	3	38	10	57	9	1133
2017	11 to 20 years in the federal public service	13	16	19	2	4	38	8	54	11	1264
2017	More than 20 years in the federal public service	17	15	20	4	4	34	7	54	13	646
2014	Less than 3 years in the federal public service	20	8	9	1	0	50	13	74	2	169
2014	3 to 10 years in the federal public service	15	14	15	2	2	40	12	61	9	1342
2014	11 to 20 years in the federal public service	14	15	21	2	2	41	7	54	7	1143
2014	More than 20 years in the federal public service	19	17	21	2	3	32	6	58	8	832

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	21	11	1	1	19	5	84	2	468
2017	3 to 10 years in the federal public service	30	28	16	3	3	18	2	72	7	1132
2017	11 to 20 years in the federal public service	27	31	18	3	3	16	2	70	7	1262
2017	More than 20 years in the federal public service	29	30	19	4	3	14	1	70	8	643
2014	Less than 3 years in the federal public service	40	23	8	1	0	27	2	88	1	169
2014	3 to 10 years in the federal public service	29	28	15	3	2	20	3	75	6	1341
2014	11 to 20 years in the federal public service	28	30	19	2	2	18	1	71	5	1143
2014	More than 20 years in the federal public service	30	29	20	2	2	16	1	71	5	832
2011	Less than 3 years in the federal public service	40	29	14	2	0	14	0	82	2	451
2011	3 to 10 years in the federal public service	32	32	17	2	2	14	0	75	5	1493
2011	11 to 20 years in the federal public service	28	31	18	3	3	15	0	71	8	921
2011	More than 20 years in the federal public service	29	35	17	5	2	12	0	72	8	1005

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	24	24	14	16	0	2	45	31	467
2017	3 to 10 years in the federal public service	20	22	22	14	20	0	2	43	35	1130
2017	11 to 20 years in the federal public service	26	24	18	15	14	1	2	51	30	1261
2017	More than 20 years in the federal public service	28	22	19	13	14	0	4	52	28	646

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	31	20	7	3	2	70	10	468
2017	3 to 10 years in the federal public service	17	28	28	15	9	1	46	25	1133
2017	11 to 20 years in the federal public service	15	25	28	18	12	1	40	31	1264
2017	More than 20 years in the federal public service	14	29	28	16	12	2	43	29	645

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	30	13	6	2	1	3	79	8	468
2017	3 to 10 years in the federal public service	25	29	24	12	7	0	2	56	20	1133
2017	11 to 20 years in the federal public service	19	29	26	14	10	0	2	49	25	1253
2017	More than 20 years in the federal public service	16	34	24	14	10	0	2	51	24	645

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	28	16	8	5	1	3	70	14	468
2017	3 to 10 years in the federal public service	24	24	20	17	11	1	2	50	30	1134
2017	11 to 20 years in the federal public service	21	22	24	16	14	1	2	44	31	1264
2017	More than 20 years in the federal public service	14	26	29	15	13	1	3	41	29	645

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	21	8	3	2	1	8	87	5	468
2017	3 to 10 years in the federal public service	45	24	14	5	4	1	7	75	9	1135
2017	11 to 20 years in the federal public service	39	24	16	7	4	0	9	70	13	1264
2017	More than 20 years in the federal public service	36	24	15	7	6	1	12	69	14	646

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	27	15	8	3	2	74	11	466
2017	3 to 10 years in the federal public service	32	29	20	11	7	1	62	18	1134
2017	11 to 20 years in the federal public service	27	29	21	14	8	1	56	23	1260
2017	More than 20 years in the federal public service	28	31	22	9	7	2	61	17	642

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	31	17	5	2	1	2	75	8	467
2017	3 to 10 years in the federal public service	27	32	20	11	6	1	2	61	18	1133
2017	11 to 20 years in the federal public service	25	32	23	12	6	1	2	59	18	1259
2017	More than 20 years in the federal public service	27	30	23	11	6	1	3	59	17	644

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	31	16	7	2	0	3	74	9	465
2017	3 to 10 years in the federal public service	23	33	21	13	7	0	2	57	21	1133
2017	11 to 20 years in the federal public service	20	31	24	14	8	0	2	52	23	1262
2017	More than 20 years in the federal public service	19	30	25	15	8	1	3	51	23	641

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	26	24	8	4	2	63	12	466
2017	3 to 10 years in the federal public service	30	31	18	11	7	2	63	19	1133
2017	11 to 20 years in the federal public service	28	31	19	11	8	2	61	20	1262
2017	More than 20 years in the federal public service	28	31	21	10	7	2	61	17	645

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	31	17	5	2	1	3	76	7	466
2017	3 to 10 years in the federal public service	34	34	16	8	5	1	2	70	14	1133
2017	11 to 20 years in the federal public service	27	33	21	10	6	1	2	62	16	1255
2017	More than 20 years in the federal public service	27	31	22	11	7	0	1	59	19	641

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	20	8	4	1	3	87	5	465
2017	3 to 10 years in the federal public service	56	21	12	5	3	3	80	8	1135
2017	11 to 20 years in the federal public service	56	21	13	5	3	2	79	8	1264
2017	More than 20 years in the federal public service	58	20	11	5	3	2	80	9	644

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	6	2	3	2	0	3	92	5	467
2017	3 to 10 years in the federal public service	71	12	6	3	3	1	5	87	7	1134
2017	11 to 20 years in the federal public service	69	12	6	4	4	1	4	85	9	1266
2017	More than 20 years in the federal public service	70	12	7	5	2	1	4	85	8	645

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	17	6	2	2	1	2	90	4	467
2017	3 to 10 years in the federal public service	56	26	9	3	2	1	3	85	6	1134
2017	11 to 20 years in the federal public service	56	25	10	4	2	0	3	84	7	1264
2017	More than 20 years in the federal public service	53	29	10	4	1	0	3	84	5	642

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	13	6	5	2	1	3	86	7	465
2017	3 to 10 years in the federal public service	58	18	8	7	5	1	3	79	12	1131
2017	11 to 20 years in the federal public service	57	19	10	7	4	0	2	78	11	1264
2017	More than 20 years in the federal public service	55	21	10	7	4	0	2	78	12	645

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	4	2	1	0	0	23	96	1	466
2017	3 to 10 years in the federal public service	56	11	3	2	1	1	27	92	3	1131
2017	11 to 20 years in the federal public service	50	15	7	3	1	0	23	85	6	1261
2017	More than 20 years in the federal public service	44	19	7	2	0	0	26	87	4	645

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	14	6	1	0	1	5	93	1	467
2017	3 to 10 years in the federal public service	63	18	7	2	1	1	7	88	4	1132
2017	11 to 20 years in the federal public service	66	19	7	1	1	0	7	90	3	1251
2017	More than 20 years in the federal public service	61	23	6	2	0	0	7	91	2	643

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	16	8	6	6	0	3	79	13	469
2017	3 to 10 years in the federal public service	68	16	5	3	2	0	5	89	6	1134
2017	11 to 20 years in the federal public service	72	14	5	2	1	1	4	90	4	1261
2017	More than 20 years in the federal public service	73	16	4	2	1	0	5	93	3	646

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	25	13	4	1	3	83	4	467
2017	3 to 10 years in the federal public service	50	29	12	4	1	3	81	6	1133
2017	11 to 20 years in the federal public service	49	27	14	4	2	3	79	7	1259
2017	More than 20 years in the federal public service	52	26	12	4	2	4	81	6	642

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	48	24	6	1	1	68	7	469
2017	3 to 10 years in the federal public service	13	33	34	14	5	1	47	19	1133
2017	11 to 20 years in the federal public service	10	28	38	18	6	0	38	24	1263
2017	More than 20 years in the federal public service	11	28	37	17	7	0	39	24	644

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	10	31	32	22	1	55	13	468
2017	3 to 10 years in the federal public service	8	17	36	25	12	1	38	26	1131
2017	11 to 20 years in the federal public service	8	22	40	20	9	0	29	30	1265
2017	More than 20 years in the federal public service	8	21	37	24	9	0	33	29	643

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	45	12	5	2	7	80	7	467
2017	3 to 10 years in the federal public service	27	41	16	6	5	5	71	12	1134
2017	11 to 20 years in the federal public service	28	40	16	7	5	3	71	12	1263
2017	More than 20 years in the federal public service	35	38	15	5	4	3	75	9	642

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	42	12	6	3	4	78	9	466
2017	3 to 10 years in the federal public service	21	38	17	11	10	2	61	22	1132
2017	11 to 20 years in the federal public service	20	40	18	12	9	2	61	21	1263
2017	More than 20 years in the federal public service	23	35	19	11	8	2	60	20	642

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	9	91	468
2017	3 to 10 years in the federal public service	17	83	1134
2017	11 to 20 years in the federal public service	18	82	1266
2017	More than 20 years in the federal public service	16	84	644
2014	Less than 3 years in the federal public service	6	94	169
2014	3 to 10 years in the federal public service	13	87	1336
2014	11 to 20 years in the federal public service	14	86	1143
2014	More than 20 years in the federal public service	13	87	833

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	75	25	46
2017	3 to 10 years in the federal public service	82	18	187
2017	11 to 20 years in the federal public service	81	19	231
2017	More than 20 years in the federal public service	75	25	107
2014	3 to 10 years in the federal public service	86	14	173
2014	11 to 20 years in the federal public service	83	17	160
2014	More than 20 years in the federal public service	74	26	107

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	26	6	3	0	0	0	92	3	35
2017	3 to 10 years in the federal public service	49	38	4	5	3	0	1	88	8	153
2017	11 to 20 years in the federal public service	55	31	6	5	3	0	0	86	8	187
2017	More than 20 years in the federal public service	49	36	9	5	1	0	0	85	6	79
2014	3 to 10 years in the federal public service	59	27	5	6	2	1	0	87	8	148
2014	11 to 20 years in the federal public service	55	30	6	7	2	0	0	85	8	132
2014	More than 20 years in the federal public service	57	25	12	5	1	0	0	82	6	79

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	20	21	14	14	4	2	25	75	469
2017	3 to 10 years in the federal public service	23	24	20	15	14	3	1	24	76	1134
2017	11 to 20 years in the federal public service	34	25	19	9	9	4	1	36	64	1264
2017	More than 20 years in the federal public service	39	25	17	9	7	4	0	40	60	647

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	334
2017	3 to 10 years in the federal public service	20	827
2017	11 to 20 years in the federal public service	14	772
2017	More than 20 years in the federal public service	11	368

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	52	334
2017	3 to 10 years in the federal public service	43	827
2017	11 to 20 years in the federal public service	30	772
2017	More than 20 years in the federal public service	24	368

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	334
2017	3 to 10 years in the federal public service	15	827
2017	11 to 20 years in the federal public service	16	772
2017	More than 20 years in the federal public service	8	368

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	334
2017	3 to 10 years in the federal public service	43	827
2017	11 to 20 years in the federal public service	43	772
2017	More than 20 years in the federal public service	46	368

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	2	334
2017	3 to 10 years in the federal public service	11	827
2017	11 to 20 years in the federal public service	7	772
2017	More than 20 years in the federal public service	4	368

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	334
2017	3 to 10 years in the federal public service	41	827
2017	11 to 20 years in the federal public service	45	772
2017	More than 20 years in the federal public service	45	368

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	4	54	17	10	5	10	332
2017	3 to 10 years in the federal public service	4	47	22	10	4	13	816
2017	11 to 20 years in the federal public service	8	50	18	9	3	11	760
2017	More than 20 years in the federal public service	6	50	21	7	5	11	360

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	25	14	17	20	1	6	45	40	335
2017	3 to 10 years in the federal public service	12	22	18	17	22	2	8	37	43	830
2017	11 to 20 years in the federal public service	11	22	16	14	22	3	11	39	42	775
2017	More than 20 years in the federal public service	10	19	16	17	22	3	13	35	47	367

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	13	15	16	44	3	5	19	65	335
2017	3 to 10 years in the federal public service	3	7	14	17	51	2	6	11	74	829
2017	11 to 20 years in the federal public service	3	10	11	18	46	4	8	15	73	772
2017	More than 20 years in the federal public service	2	11	13	18	43	3	10	15	70	369

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me