2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 41 43 6 7 3 0 0 84 10 107
2017 Federal regulators 29 49 5 12 5 0 0 78 16 279
2017 Compliance, inspection and enforcement 28 47 6 14 5 0 0 76 18 411
2017 Communications or public affairs 39 44 4 10 3 0 0 83 13 140
2017 Access to information and privacy 23 47 0 24 6 0 0 70 30 16
2017 Security 66 34 0 0 0 0 0 100 0 20
2017 Science and technology 34 50 6 8 2 0 0 84 10 357
2017 Library services 40 37 6 11 6 0 0 77 17 18
2017 Legal services 35 44 8 10 2 0 0 79 12 48
2017 Administration and operations 52 39 4 4 2 0 0 91 5 503
2017 Human resources 45 42 2 10 1 0 0 87 11 176
2017 Financial management 55 40 2 2 0 0 0 96 2 154
2017 Procurement 55 35 5 5 0 0 0 90 5 39
2017 Real property 41 38 7 7 7 0 0 79 14 14
2017 Materiel management 69 31 0 0 0 0 0 100 0 12
2017 Information management 51 40 1 4 5 0 0 90 8 82
2017 Information technology 46 41 3 7 2 0 0 87 10 220
2017 Internal audit 65 35 0 0 0 0 0 100 0 14
2017 Evaluation 17 53 9 21 0 0 0 70 21 22
2017 Data sciences 33 44 0 15 8 0 0 77 23 24
2017 Policy 32 50 4 10 4 0 0 82 14 379
2017 Project management 40 45 5 8 1 0 0 86 9 148
2017 Other services to the public 29 48 2 15 6 0 0 77 21 91
2017 None of the above 39 45 6 7 3 0 0 84 10 238
2014 Client contact centre 38 47 6 7 2 0 0 85 9 102
2014 Federal regulators 27 48 8 13 5 0 0 75 17 328
2014 Compliance, inspection and enforcement 24 48 11 14 3 0 0 72 17 462
2014 Communications or public affairs 40 47 4 7 2 0 0 87 9 147
2014 Access to information and privacy 61 28 6 6 0 0 0 89 6 18
2014 Security 55 23 4 14 4 0 0 77 18 22
2014 Science and technology 25 50 8 13 3 0 0 75 17 411
2014 Library services 54 39 0 7 0 0 0 93 7 18
2014 Legal services 27 38 6 25 4 0 0 65 29 51
2014 Administration and operations 46 43 4 6 1 0 0 89 7 533
2014 Human resources 45 45 4 4 1 0 0 91 5 157
2014 Financial management 54 40 2 3 1 0 0 94 4 177
2014 Procurement 65 27 8 0 0 0 0 92 0 39
2014 Real property 32 53 0 9 6 0 0 85 15 13
2014 Materiel management 42 43 15 0 0 0 0 85 0 15
2014 Information management 42 39 3 11 4 0 0 81 16 91
2014 Information technology 45 40 2 10 2 0 0 86 12 254
2014 Internal audit 68 27 0 5 0 0 0 95 5 19
2014 Evaluation 30 30 15 20 4 0 0 61 24 26
2014 Other services to the public 37 42 5 13 2 0 0 80 15 149
2014 None of the above 33 45 7 11 5 0 0 77 16 471

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 58 28 6 6 3 0 0 86 8 106
2017 Federal regulators 68 22 2 3 1 2 1 93 4 279
2017 Compliance, inspection and enforcement 64 23 6 4 2 0 0 88 6 408
2017 Communications or public affairs 75 17 3 1 3 0 1 92 4 140
2017 Access to information and privacy 65 12 5 18 0 0 0 77 18 16
2017 Security 70 20 10 0 0 0 0 90 0 20
2017 Science and technology 64 22 5 5 2 1 1 88 7 356
2017 Library services 43 46 5 6 0 0 0 89 6 18
2017 Legal services 70 23 0 6 0 0 0 94 6 48
2017 Administration and operations 69 24 3 3 1 1 0 94 3 502
2017 Human resources 71 22 4 2 2 0 0 93 4 176
2017 Financial management 75 19 3 2 0 0 0 94 2 153
2017 Procurement 76 18 3 4 0 0 0 93 4 39
2017 Real property 48 39 7 7 0 0 0 86 7 14
2017 Materiel management 100 0 0 0 0 0 0 100 0 12
2017 Information management 67 22 6 1 1 0 2 92 3 82
2017 Information technology 69 20 4 3 2 1 1 90 5 219
2017 Internal audit 93 7 0 0 0 0 0 100 0 14
2017 Evaluation 78 17 0 4 0 0 0 96 4 22
2017 Data sciences 62 34 0 0 4 0 0 96 4 24
2017 Policy 73 20 3 2 1 0 1 94 3 380
2017 Project management 66 25 4 5 1 0 1 91 5 148
2017 Other services to the public 69 22 2 4 1 1 0 93 5 91
2017 None of the above 68 23 4 4 1 1 0 92 4 237
2014 Client contact centre 51 36 7 3 3 0 0 87 6 101
2014 Federal regulators 68 21 7 2 1 0 1 90 3 328
2014 Compliance, inspection and enforcement 61 26 6 5 0 1 1 88 5 462
2014 Communications or public affairs 74 17 4 3 1 0 1 92 4 147
2014 Access to information and privacy 83 11 0 0 6 0 0 94 6 18
2014 Security 87 13 0 0 0 0 0 100 0 22
2014 Science and technology 64 23 6 2 3 1 1 89 5 410
2014 Library services 69 18 7 0 0 6 0 93 0 18
2014 Legal services 77 14 6 4 0 0 0 90 4 51
2014 Administration and operations 64 26 5 2 1 1 1 92 4 533
2014 Human resources 77 19 3 0 1 0 1 96 1 157
2014 Financial management 77 20 2 1 0 1 0 97 1 177
2014 Procurement 90 10 0 0 0 0 0 100 0 39
2014 Real property 68 32 0 0 0 0 0 100 0 13
2014 Materiel management 42 37 15 0 6 0 0 79 6 15
2014 Information management 65 19 4 4 3 1 2 87 8 90
2014 Information technology 62 25 8 3 1 0 1 88 4 254
2014 Internal audit 53 31 5 5 0 5 0 88 6 19
2014 Evaluation 54 23 15 0 0 4 4 83 0 26
2014 Other services to the public 70 16 7 5 3 0 0 86 7 150
2014 None of the above 66 22 6 2 2 0 1 90 4 472

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 48 30 10 6 5 1 2 80 10 107
2017 Federal regulators 60 24 4 9 1 0 1 85 11 279
2017 Compliance, inspection and enforcement 63 22 6 7 2 0 1 85 9 410
2017 Communications or public affairs 65 18 6 7 3 0 0 83 11 140
2017 Access to information and privacy 59 29 12 0 0 0 0 88 0 16
2017 Security 70 25 5 0 0 0 0 95 0 20
2017 Science and technology 58 27 5 6 4 0 1 85 10 357
2017 Library services 32 29 17 23 0 0 0 61 23 18
2017 Legal services 69 15 4 4 8 0 0 83 13 48
2017 Administration and operations 56 28 7 5 4 0 1 84 9 502
2017 Human resources 56 24 4 10 5 0 1 80 16 176
2017 Financial management 63 22 4 8 2 0 0 86 10 154
2017 Procurement 73 17 0 5 5 0 0 90 10 39
2017 Real property 65 7 0 29 0 0 0 71 29 14
2017 Materiel management 61 21 18 0 0 0 0 82 0 12
2017 Information management 67 12 14 4 1 0 1 80 5 80
2017 Information technology 62 20 5 10 2 0 0 82 12 219
2017 Internal audit 79 21 0 0 0 0 0 100 0 14
2017 Evaluation 69 22 0 4 5 0 0 91 9 22
2017 Data sciences 62 22 0 4 12 0 0 84 16 24
2017 Policy 68 16 4 7 5 0 0 84 12 380
2017 Project management 59 21 9 7 3 0 1 81 10 147
2017 Other services to the public 69 19 4 4 3 0 0 89 7 91
2017 None of the above 62 20 5 10 3 0 0 83 13 237
2014 Client contact centre 39 31 9 17 3 1 0 70 21 102
2014 Federal regulators 59 23 7 7 2 1 1 83 9 328
2014 Compliance, inspection and enforcement 53 25 9 7 3 0 2 80 11 462
2014 Communications or public affairs 60 22 6 9 2 0 1 83 11 147
2014 Access to information and privacy 61 22 6 6 0 0 6 88 6 18
2014 Security 67 24 5 0 4 0 0 91 4 22
2014 Science and technology 60 20 7 8 4 0 1 81 12 411
2014 Library services 54 11 19 17 0 0 0 64 17 18
2014 Legal services 69 17 4 4 6 0 0 86 10 51
2014 Administration and operations 52 28 8 8 4 0 1 80 12 533
2014 Human resources 43 33 11 8 3 0 2 78 11 157
2014 Financial management 58 25 5 8 4 0 0 83 12 177
2014 Procurement 49 33 10 5 2 0 0 82 7 39
2014 Real property 66 25 0 9 0 0 0 91 9 13
2014 Materiel management 37 42 8 6 7 0 0 79 13 15
2014 Information management 54 27 7 10 2 0 1 81 12 91
2014 Information technology 61 23 5 7 3 0 0 85 10 254
2014 Internal audit 51 33 0 16 0 0 0 84 16 19
2014 Evaluation 73 16 4 8 0 0 0 88 8 26
2014 Other services to the public 64 18 5 7 5 0 0 82 13 150
2014 None of the above 57 24 7 7 5 0 1 81 12 472

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 37 45 3 8 7 0 0 83 15 107
2017 Federal regulators 45 30 8 9 8 0 1 75 17 279
2017 Compliance, inspection and enforcement 45 35 7 8 5 0 0 80 13 410
2017 Communications or public affairs 47 36 3 9 5 0 0 83 14 140
2017 Access to information and privacy 30 52 0 18 0 0 0 82 18 16
2017 Security 71 10 0 14 5 0 0 81 19 20
2017 Science and technology 44 34 8 7 5 0 2 79 12 357
2017 Library services 60 22 12 6 0 0 0 82 6 18
2017 Legal services 48 31 13 2 6 0 0 79 8 48
2017 Administration and operations 51 30 7 7 5 0 0 81 12 503
2017 Human resources 49 31 7 10 4 0 0 79 14 176
2017 Financial management 54 35 8 3 1 0 0 89 4 153
2017 Procurement 44 32 7 17 0 0 0 76 17 39
2017 Real property 71 15 7 7 0 0 0 86 7 14
2017 Materiel management 49 34 17 0 0 0 0 83 0 11
2017 Information management 54 36 5 2 2 0 0 90 5 82
2017 Information technology 49 30 7 10 4 0 0 79 14 220
2017 Internal audit 73 20 0 7 0 0 0 93 7 14
2017 Evaluation 52 26 13 9 0 0 0 78 9 22
2017 Data sciences 45 43 0 8 4 0 0 88 12 24
2017 Policy 38 34 6 11 9 0 0 73 21 380
2017 Project management 43 32 5 13 6 0 1 75 19 148
2017 Other services to the public 34 34 10 17 5 0 0 68 23 91
2017 None of the above 47 31 8 6 7 0 0 79 13 238
2014 Client contact centre 42 48 3 4 3 0 0 90 7 102
2014 Federal regulators 45 35 7 8 5 0 0 80 13 328
2014 Compliance, inspection and enforcement 42 33 10 9 6 0 0 75 15 461
2014 Communications or public affairs 54 33 3 5 5 0 0 88 10 147
2014 Access to information and privacy 61 34 6 0 0 0 0 94 0 18
2014 Security 54 28 5 4 9 0 0 82 13 22
2014 Science and technology 42 38 6 10 4 0 0 80 13 409
2014 Library services 70 23 7 0 0 0 0 93 0 18
2014 Legal services 51 26 4 8 12 0 0 77 20 51
2014 Administration and operations 51 34 6 7 2 0 0 86 9 533
2014 Human resources 45 28 8 14 6 0 0 73 20 157
2014 Financial management 59 31 6 3 2 0 0 90 5 177
2014 Procurement 60 27 10 0 2 0 0 88 2 38
2014 Real property 47 38 0 8 6 0 0 85 15 13
2014 Materiel management 30 27 6 23 14 0 0 57 37 15
2014 Information management 47 31 7 11 3 0 0 79 14 91
2014 Information technology 59 28 3 7 2 0 0 87 10 253
2014 Internal audit 41 48 5 5 0 0 0 89 5 19
2014 Evaluation 50 15 19 4 12 0 0 66 15 26
2014 Other services to the public 47 30 9 9 5 0 0 77 14 149
2014 None of the above 40 35 8 11 5 0 0 75 16 472

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 42 34 16 4 3 0 2 77 7 107
2017 Federal regulators 24 43 12 14 7 0 0 67 21 279
2017 Compliance, inspection and enforcement 26 37 14 15 7 1 0 64 22 410
2017 Communications or public affairs 31 40 8 14 5 0 1 72 20 140
2017 Access to information and privacy 23 30 23 24 0 0 0 54 24 16
2017 Security 66 29 5 0 0 0 0 95 0 20
2017 Science and technology 32 42 11 10 5 0 0 74 15 357
2017 Library services 61 17 4 18 0 0 0 78 18 18
2017 Legal services 25 44 10 12 8 0 0 69 21 48
2017 Administration and operations 37 38 9 9 6 0 0 76 15 503
2017 Human resources 41 35 11 9 4 0 1 76 13 176
2017 Financial management 51 35 6 5 3 0 0 85 8 154
2017 Procurement 32 41 15 11 2 0 0 72 13 39
2017 Real property 27 31 7 14 21 0 0 59 35 14
2017 Materiel management 59 31 0 10 0 0 0 90 10 12
2017 Information management 44 38 9 5 4 0 0 82 9 82
2017 Information technology 30 42 13 9 5 0 1 73 15 220
2017 Internal audit 60 26 7 7 0 0 0 87 7 14
2017 Evaluation 39 30 4 18 8 0 0 70 26 22
2017 Data sciences 19 32 11 24 16 0 0 50 39 24
2017 Policy 27 39 13 14 6 1 0 67 20 379
2017 Project management 31 43 14 8 4 0 0 74 12 148
2017 Other services to the public 28 39 14 10 7 0 2 68 17 91
2017 None of the above 34 34 14 12 5 0 1 69 17 238
2014 Client contact centre 36 41 10 9 4 0 0 77 13 102
2014 Federal regulators 28 36 15 16 6 0 0 64 21 328
2014 Compliance, inspection and enforcement 24 44 14 13 5 0 0 68 18 461
2014 Communications or public affairs 42 38 10 7 1 0 1 81 8 147
2014 Access to information and privacy 56 39 0 6 0 0 0 94 6 18
2014 Security 31 37 23 4 4 0 0 68 9 22
2014 Science and technology 31 36 12 13 6 0 1 68 20 411
2014 Library services 75 18 0 7 0 0 0 93 7 18
2014 Legal services 36 31 8 19 6 0 0 67 25 51
2014 Administration and operations 35 41 11 7 5 0 1 77 12 533
2014 Human resources 44 41 7 3 4 0 1 86 7 157
2014 Financial management 52 34 7 5 1 0 1 87 6 177
2014 Procurement 50 23 11 8 5 0 3 75 13 39
2014 Real property 41 36 9 0 6 0 8 83 7 13
2014 Materiel management 24 33 27 8 8 0 0 57 16 15
2014 Information management 29 36 16 15 4 0 0 65 19 91
2014 Information technology 36 40 9 10 4 0 0 77 14 254
2014 Internal audit 59 36 0 0 5 0 0 95 5 19
2014 Evaluation 23 42 16 15 4 0 0 65 19 26
2014 Other services to the public 30 41 13 8 8 0 0 71 16 149
2014 None of the above 31 39 12 12 5 0 0 71 17 472

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 37 39 16 5 4 0 0 76 8 107
2017 Federal regulators 35 43 12 5 5 0 0 78 10 279
2017 Compliance, inspection and enforcement 40 35 17 7 2 0 0 74 9 410
2017 Communications or public affairs 47 38 5 8 2 0 0 85 10 140
2017 Access to information and privacy 18 46 12 6 17 0 0 65 23 16
2017 Security 71 20 5 5 0 0 0 90 5 20
2017 Science and technology 39 41 13 5 2 0 0 80 7 357
2017 Library services 71 23 0 6 0 0 0 94 6 18
2017 Legal services 35 44 8 8 4 0 0 79 13 48
2017 Administration and operations 30 39 16 8 7 0 0 69 15 502
2017 Human resources 41 35 15 6 3 0 0 76 9 175
2017 Financial management 44 45 6 4 1 0 0 89 5 154
2017 Procurement 42 34 16 5 0 0 2 78 5 39
2017 Real property 58 13 15 7 7 0 0 71 14 14
2017 Materiel management 44 23 23 0 10 0 0 67 10 12
2017 Information management 33 39 12 8 7 0 1 73 15 82
2017 Information technology 40 42 9 6 2 0 0 83 8 219
2017 Internal audit 40 53 0 7 0 0 0 93 7 14
2017 Evaluation 35 48 9 8 0 0 0 83 8 22
2017 Data sciences 17 43 20 12 8 0 0 60 20 23
2017 Policy 41 42 7 6 3 0 0 84 9 380
2017 Project management 35 44 9 6 5 0 1 80 11 148
2017 Other services to the public 39 38 15 4 4 0 0 77 9 91
2017 None of the above 37 40 11 7 5 0 0 77 12 238
2014 Client contact centre 27 37 20 13 1 2 0 66 14 102
2014 Federal regulators 37 42 13 4 3 0 0 79 8 328
2014 Compliance, inspection and enforcement 39 39 12 7 3 0 0 78 10 461
2014 Communications or public affairs 37 41 8 9 4 0 0 79 13 147
2014 Access to information and privacy 45 33 11 6 6 0 0 78 11 18
2014 Security 59 27 9 4 0 0 0 86 4 22
2014 Science and technology 40 41 10 7 1 0 0 82 8 411
2014 Library services 65 18 18 0 0 0 0 82 0 18
2014 Legal services 44 40 12 4 0 0 0 84 4 51
2014 Administration and operations 29 39 17 9 7 0 0 68 15 533
2014 Human resources 46 33 9 9 2 0 0 80 11 157
2014 Financial management 44 37 11 5 2 0 0 81 8 177
2014 Procurement 46 33 10 8 3 0 0 79 11 39
2014 Real property 49 21 8 15 6 0 0 70 22 13
2014 Materiel management 36 21 21 14 0 8 0 62 15 15
2014 Information management 26 39 20 8 7 0 0 65 15 91
2014 Information technology 38 45 7 5 4 0 0 84 9 254
2014 Internal audit 35 49 11 0 5 0 0 84 5 19
2014 Evaluation 35 43 15 0 8 0 0 77 8 26
2014 Other services to the public 37 39 15 6 4 0 0 75 10 149
2014 None of the above 34 41 11 8 6 0 0 75 14 472

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 44 39 7 6 4 0 0 83 9 107
2017 Federal regulators 46 40 6 5 3 1 0 86 7 279
2017 Compliance, inspection and enforcement 42 37 14 5 2 0 0 79 8 410
2017 Communications or public affairs 50 37 6 6 1 0 0 87 7 140
2017 Access to information and privacy 54 28 6 6 6 0 0 82 12 16
2017 Security 71 20 5 0 5 0 0 90 5 20
2017 Science and technology 48 38 8 4 2 0 0 86 6 355
2017 Library services 77 17 6 0 0 0 0 94 0 18
2017 Legal services 52 31 13 2 2 0 0 83 4 48
2017 Administration and operations 38 39 11 7 5 0 0 77 12 500
2017 Human resources 49 32 7 8 3 0 1 81 11 175
2017 Financial management 53 35 6 4 2 0 0 88 6 154
2017 Procurement 49 43 5 2 0 0 0 93 2 39
2017 Real property 51 35 0 0 14 0 0 86 14 14
2017 Materiel management 47 35 0 8 10 0 0 82 18 12
2017 Information management 39 38 9 10 3 0 0 77 14 82
2017 Information technology 47 40 6 4 2 0 0 87 6 220
2017 Internal audit 68 13 12 7 0 0 0 81 7 14
2017 Evaluation 44 48 8 0 0 0 0 92 0 22
2017 Data sciences 35 27 19 8 12 0 0 62 19 24
2017 Policy 43 44 5 5 3 0 0 86 8 379
2017 Project management 44 39 8 6 4 0 0 82 10 148
2017 Other services to the public 41 41 8 4 6 0 0 82 10 91
2017 None of the above 45 36 7 8 4 0 0 81 12 237
2014 Client contact centre 35 44 9 8 3 1 0 80 11 102
2014 Federal regulators 45 38 9 5 3 0 0 84 8 328
2014 Compliance, inspection and enforcement 42 39 8 8 3 0 0 81 10 461
2014 Communications or public affairs 45 39 7 5 4 0 0 84 9 147
2014 Access to information and privacy 55 28 11 0 6 0 0 83 6 18
2014 Security 55 27 5 13 0 0 0 82 13 22
2014 Science and technology 49 37 8 5 1 0 0 86 7 409
2014 Library services 66 28 6 0 0 0 0 94 0 18
2014 Legal services 48 31 14 6 2 0 0 79 8 51
2014 Administration and operations 36 38 12 8 5 0 0 74 13 532
2014 Human resources 51 35 6 6 2 0 0 85 8 157
2014 Financial management 50 39 6 4 2 1 0 89 5 177
2014 Procurement 53 31 10 3 3 0 0 84 6 39
2014 Real property 55 28 8 9 0 0 0 83 9 13
2014 Materiel management 24 31 29 8 0 8 0 60 9 15
2014 Information management 32 44 12 8 3 0 0 76 12 91
2014 Information technology 47 37 7 4 4 0 0 84 8 254
2014 Internal audit 57 22 16 0 5 0 0 79 5 19
2014 Evaluation 30 51 11 8 0 0 0 81 8 26
2014 Other services to the public 44 36 13 4 3 0 0 80 7 148
2014 None of the above 37 41 9 8 5 0 0 77 14 469

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 54 34 5 5 2 1 0 88 7 107
2017 Federal regulators 49 35 7 5 3 0 1 85 8 279
2017 Compliance, inspection and enforcement 49 36 7 5 3 1 0 86 7 409
2017 Communications or public affairs 51 31 10 6 1 1 1 83 7 139
2017 Access to information and privacy 23 59 6 12 0 0 0 82 12 16
2017 Security 61 34 5 0 0 0 0 95 0 20
2017 Science and technology 47 38 7 4 2 1 1 87 6 356
2017 Library services 61 33 6 0 0 0 0 94 0 18
2017 Legal services 53 34 7 0 6 0 0 87 6 47
2017 Administration and operations 50 37 6 4 2 0 0 87 7 499
2017 Human resources 56 30 10 4 0 0 0 86 4 174
2017 Financial management 62 31 3 5 1 0 0 92 5 153
2017 Procurement 63 20 7 5 3 0 3 85 8 39
2017 Real property 41 45 0 0 14 0 0 86 14 14
2017 Materiel management 55 37 8 0 0 0 0 92 0 12
2017 Information management 55 31 11 1 0 2 0 88 1 81
2017 Information technology 53 32 8 2 3 1 0 86 5 220
2017 Internal audit 68 25 7 0 0 0 0 93 0 14
2017 Evaluation 47 39 9 5 0 0 0 87 5 22
2017 Data sciences 45 40 0 12 4 0 0 84 16 24
2017 Policy 55 31 5 6 2 1 0 87 8 379
2017 Project management 53 29 12 5 2 0 0 82 7 147
2017 Other services to the public 47 35 9 5 3 1 0 83 8 91
2017 None of the above 48 32 12 4 3 0 1 81 7 237
2014 Client contact centre 39 43 13 2 2 1 0 83 4 102
2014 Federal regulators 46 36 10 6 1 1 1 83 7 328
2014 Compliance, inspection and enforcement 45 39 10 3 2 1 0 85 5 461
2014 Communications or public affairs 55 33 3 6 1 0 1 89 7 147
2014 Access to information and privacy 50 28 17 0 0 0 6 82 0 18
2014 Security 45 46 0 9 0 0 0 91 9 22
2014 Science and technology 51 31 11 4 2 1 1 83 6 409
2014 Library services 67 21 13 0 0 0 0 87 0 18
2014 Legal services 52 33 9 4 2 0 0 85 6 51
2014 Administration and operations 49 37 7 4 2 0 0 86 6 533
2014 Human resources 57 33 5 3 2 1 0 90 5 157
2014 Financial management 59 29 9 2 0 1 1 90 2 175
2014 Procurement 64 23 8 2 0 0 2 90 2 39
2014 Real property 72 22 6 0 0 0 0 94 0 13
2014 Materiel management 54 15 16 15 0 0 0 69 15 15
2014 Information management 47 32 13 3 3 0 1 80 7 91
2014 Information technology 56 32 7 3 1 1 1 89 4 254
2014 Internal audit 57 38 0 5 0 0 0 95 5 19
2014 Evaluation 65 15 12 8 0 0 0 80 8 26
2014 Other services to the public 44 41 9 3 3 1 0 85 6 150
2014 None of the above 44 37 8 7 3 0 1 82 10 471

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 50 31 9 6 4 1 1 82 9 107
2017 Federal regulators 45 32 10 7 5 1 0 78 11 279
2017 Compliance, inspection and enforcement 44 35 10 6 4 0 0 79 11 410
2017 Communications or public affairs 32 36 11 15 7 0 0 67 21 140
2017 Access to information and privacy 23 24 23 12 18 0 0 47 30 16
2017 Security 50 35 10 5 0 0 0 85 5 20
2017 Science and technology 52 32 8 4 4 1 0 84 8 355
2017 Library services 39 54 6 0 0 0 0 94 0 18
2017 Legal services 47 31 13 2 6 0 0 79 8 48
2017 Administration and operations 53 28 9 4 5 0 0 81 9 502
2017 Human resources 54 24 11 6 3 1 1 80 9 175
2017 Financial management 49 33 7 7 4 0 1 82 11 153
2017 Procurement 51 17 15 8 8 0 3 69 16 39
2017 Real property 51 28 0 0 21 0 0 79 21 14
2017 Materiel management 51 31 10 8 0 0 0 82 8 12
2017 Information management 59 21 14 1 5 0 0 80 6 82
2017 Information technology 53 28 8 6 4 0 1 81 10 220
2017 Internal audit 59 27 0 14 0 0 0 86 14 14
2017 Evaluation 47 36 9 9 0 0 0 83 9 22
2017 Data sciences 44 37 4 12 4 0 0 81 16 24
2017 Policy 38 35 10 10 6 0 0 74 16 380
2017 Project management 46 29 8 9 8 0 0 75 17 148
2017 Other services to the public 52 32 4 5 4 0 2 86 10 91
2017 None of the above 48 30 10 6 5 0 0 78 12 237
2014 Client contact centre 34 29 19 10 4 1 3 66 14 102
2014 Federal regulators 34 38 14 8 5 1 1 73 13 328
2014 Compliance, inspection and enforcement 38 37 11 9 4 0 1 76 13 461
2014 Communications or public affairs 49 25 7 12 7 0 0 74 18 147
2014 Access to information and privacy 56 33 0 6 6 0 0 89 11 18
2014 Security 46 40 5 4 4 0 0 86 9 22
2014 Science and technology 46 32 9 8 4 0 1 79 12 411
2014 Library services 61 22 11 7 0 0 0 82 7 18
2014 Legal services 50 35 6 6 4 0 0 85 10 51
2014 Administration and operations 44 35 10 6 4 0 1 80 11 532
2014 Human resources 50 32 5 6 5 1 0 83 11 157
2014 Financial management 49 36 8 7 1 0 0 84 8 177
2014 Procurement 43 26 14 15 2 0 0 69 17 39
2014 Real property 55 15 8 8 6 6 0 76 16 13
2014 Materiel management 42 35 16 0 7 0 0 77 7 15
2014 Information management 41 26 16 10 7 0 0 67 17 91
2014 Information technology 45 37 9 5 3 0 0 83 8 254
2014 Internal audit 72 16 5 0 0 0 6 94 0 19
2014 Evaluation 50 34 8 0 8 0 0 85 8 26
2014 Other services to the public 49 28 13 7 3 0 0 77 10 150
2014 None of the above 40 31 11 9 8 0 0 71 18 471

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 31 20 18 6 7 0 18 62 16 107
2017 Federal regulators 22 21 12 11 18 1 15 52 34 279
2017 Compliance, inspection and enforcement 35 22 13 11 8 2 9 64 22 410
2017 Communications or public affairs 26 23 12 17 12 2 8 54 33 140
2017 Access to information and privacy 18 30 6 6 12 5 24 67 25 16
2017 Security 34 15 15 5 21 0 10 55 28 20
2017 Science and technology 21 17 10 13 18 2 18 48 39 356
2017 Library services 11 23 22 10 17 11 5 40 33 18
2017 Legal services 33 19 6 8 15 2 17 64 28 48
2017 Administration and operations 33 22 12 7 7 3 16 68 17 501
2017 Human resources 27 19 9 16 9 4 17 58 31 175
2017 Financial management 30 21 15 10 6 1 17 63 19 154
2017 Procurement 33 20 15 2 19 0 10 59 24 39
2017 Real property 34 31 15 7 13 0 0 65 21 14
2017 Materiel management 55 13 18 0 0 0 14 79 0 12
2017 Information management 28 20 17 5 4 2 24 64 12 82
2017 Information technology 33 28 10 10 7 1 11 69 19 219
2017 Internal audit 12 38 0 7 0 0 42 88 12 14
2017 Evaluation 18 26 12 9 9 4 23 60 24 22
2017 Data sciences 19 8 9 17 8 4 35 44 41 23
2017 Policy 18 20 11 18 17 4 12 45 42 380
2017 Project management 27 24 11 12 14 2 10 58 30 148
2017 Other services to the public 28 16 14 13 10 1 18 54 29 91
2017 None of the above 24 21 11 10 11 2 21 58 27 238
2014 Client contact centre 28 31 8 8 5 3 18 74 16 102
2014 Federal regulators 19 23 13 18 16 3 8 47 39 328
2014 Compliance, inspection and enforcement 30 25 12 11 12 1 10 61 25 461
2014 Communications or public affairs 29 24 6 13 11 2 15 64 29 147
2014 Access to information and privacy 62 11 11 6 0 0 10 81 6 18
2014 Security 27 14 32 5 14 0 8 45 20 22
2014 Science and technology 15 16 10 13 25 2 20 39 48 410
2014 Library services 10 17 12 11 12 12 28 44 37 18
2014 Legal services 24 13 14 12 16 2 19 48 35 51
2014 Administration and operations 30 19 12 9 10 4 17 61 24 532
2014 Human resources 26 17 9 12 16 4 17 53 35 157
2014 Financial management 24 26 16 10 12 1 12 58 25 177
2014 Procurement 31 16 7 17 19 5 5 52 40 39
2014 Real property 45 32 8 6 0 0 8 84 7 13
2014 Materiel management 30 13 16 12 23 0 6 46 37 15
2014 Information management 20 30 10 11 5 3 21 66 21 91
2014 Information technology 33 21 14 8 8 4 12 65 20 254
2014 Internal audit 22 20 17 15 0 0 26 57 20 19
2014 Evaluation 12 11 23 15 20 0 19 29 43 26
2014 Other services to the public 21 14 14 14 21 3 13 42 42 150
2014 None of the above 18 19 13 12 22 3 14 44 40 472

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 35 44 13 4 4 0 0 80 7 106
2017 Federal regulators 30 44 12 10 4 0 0 74 14 278
2017 Compliance, inspection and enforcement 28 41 14 12 4 0 0 69 16 410
2017 Communications or public affairs 31 43 12 10 4 0 0 74 14 140
2017 Access to information and privacy 12 53 6 17 12 0 0 65 29 16
2017 Security 45 45 5 5 0 0 0 90 5 20
2017 Science and technology 28 45 14 8 5 0 0 73 13 357
2017 Library services 45 44 6 6 0 0 0 88 6 18
2017 Legal services 37 39 8 13 2 0 0 77 15 48
2017 Administration and operations 32 40 13 8 7 0 0 72 15 502
2017 Human resources 36 39 14 6 4 0 0 76 10 176
2017 Financial management 38 44 12 3 3 0 0 82 6 153
2017 Procurement 34 44 15 2 5 0 0 78 7 39
2017 Real property 37 42 14 0 7 0 0 79 7 14
2017 Materiel management 37 43 10 10 0 0 0 80 10 12
2017 Information management 22 50 9 12 6 0 1 73 18 82
2017 Information technology 32 45 10 9 3 0 0 77 12 220
2017 Internal audit 48 39 7 7 0 0 0 87 7 14
2017 Evaluation 18 78 4 0 0 0 0 96 0 22
2017 Data sciences 23 34 12 23 8 0 0 57 31 24
2017 Policy 35 47 9 5 5 0 0 81 9 380
2017 Project management 38 43 7 9 3 0 0 81 12 148
2017 Other services to the public 33 33 13 14 7 0 0 66 21 91
2017 None of the above 30 44 13 9 3 0 0 74 13 238
2014 Client contact centre 31 41 16 7 5 1 0 72 12 102
2014 Federal regulators 28 47 10 8 8 0 0 74 15 328
2014 Compliance, inspection and enforcement 28 46 15 8 4 0 0 73 12 462
2014 Communications or public affairs 32 42 8 12 6 0 0 74 18 147
2014 Access to information and privacy 50 39 0 11 0 0 0 89 11 18
2014 Security 47 44 4 4 0 0 0 91 4 22
2014 Science and technology 25 44 16 10 5 0 0 69 15 410
2014 Library services 38 44 6 12 0 0 0 82 12 18
2014 Legal services 18 60 16 4 2 0 0 79 6 51
2014 Administration and operations 27 46 13 7 6 0 0 74 13 533
2014 Human resources 38 38 10 8 4 1 0 77 12 157
2014 Financial management 36 44 11 7 2 0 0 79 9 177
2014 Procurement 35 49 6 8 3 0 0 84 11 39
2014 Real property 41 30 16 6 6 0 0 71 13 13
2014 Materiel management 30 27 37 6 0 0 0 57 6 15
2014 Information management 21 41 17 16 4 0 1 63 20 91
2014 Information technology 29 45 13 7 5 0 0 75 13 253
2014 Internal audit 20 75 0 0 5 0 0 95 5 19
2014 Evaluation 27 46 16 8 4 0 0 73 12 26
2014 Other services to the public 24 45 14 12 5 0 0 70 16 150
2014 None of the above 25 42 12 12 8 0 0 68 21 472

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 34 43 8 6 6 1 1 78 13 107
2017 Federal regulators 25 37 16 14 8 0 0 63 22 279
2017 Compliance, inspection and enforcement 22 32 19 17 9 0 0 55 26 407
2017 Communications or public affairs 29 33 18 16 4 1 0 62 20 140
2017 Access to information and privacy 0 57 19 12 12 0 0 57 24 16
2017 Security 40 45 10 0 5 0 0 85 5 20
2017 Science and technology 17 38 20 14 10 0 0 55 25 357
2017 Library services 33 38 17 5 6 0 0 71 11 18
2017 Legal services 35 23 14 13 15 0 0 58 27 48
2017 Administration and operations 32 36 17 7 8 0 0 68 15 502
2017 Human resources 33 39 12 10 5 1 1 73 15 176
2017 Financial management 32 37 15 9 4 0 2 71 14 153
2017 Procurement 34 32 12 12 8 3 0 68 20 39
2017 Real property 14 52 21 0 14 0 0 65 14 14
2017 Materiel management 37 20 17 26 0 0 0 57 26 12
2017 Information management 31 44 14 7 5 0 0 74 12 82
2017 Information technology 29 35 16 12 7 0 0 64 19 220
2017 Internal audit 47 47 0 6 0 0 0 94 6 14
2017 Evaluation 30 31 9 26 0 0 5 63 27 22
2017 Data sciences 26 46 0 8 20 0 0 72 28 24
2017 Policy 34 39 10 11 6 0 0 74 17 379
2017 Project management 34 35 13 9 8 0 0 70 17 148
2017 Other services to the public 28 30 21 10 10 0 1 59 20 90
2017 None of the above 26 42 16 11 6 0 0 68 16 238
2014 Client contact centre 27 38 20 9 6 0 0 65 15 102
2014 Federal regulators 20 38 20 13 9 0 0 58 22 327
2014 Compliance, inspection and enforcement 22 34 21 13 8 0 0 57 21 461
2014 Communications or public affairs 31 35 16 12 6 0 0 66 18 147
2014 Access to information and privacy 34 39 11 11 6 0 0 72 17 18
2014 Security 27 46 13 9 4 0 0 73 14 22
2014 Science and technology 19 31 20 20 10 0 0 50 30 410
2014 Library services 38 44 5 6 7 0 0 82 13 18
2014 Legal services 22 35 10 22 10 0 2 58 32 51
2014 Administration and operations 27 38 17 12 6 1 1 65 18 533
2014 Human resources 32 33 11 15 9 1 0 65 24 156
2014 Financial management 33 33 16 13 5 0 0 66 18 177
2014 Procurement 27 30 15 17 11 0 0 57 29 39
2014 Real property 22 64 8 0 6 0 0 85 6 13
2014 Materiel management 24 13 35 21 6 0 0 37 27 15
2014 Information management 19 36 18 20 8 0 0 54 28 91
2014 Information technology 26 41 14 10 7 1 0 68 17 252
2014 Internal audit 21 52 17 5 5 0 0 73 11 19
2014 Evaluation 15 39 15 24 8 0 0 53 31 26
2014 Other services to the public 19 41 16 10 13 0 1 61 23 150
2014 None of the above 21 36 16 15 11 0 0 58 26 472

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 38 44 9 5 4 0 1 82 8 107
2017 Federal regulators 31 45 15 6 4 0 0 76 10 279
2017 Compliance, inspection and enforcement 28 44 14 10 4 0 0 72 14 409
2017 Communications or public affairs 27 35 13 17 9 0 0 62 26 140
2017 Access to information and privacy 28 36 12 18 6 0 0 64 24 16
2017 Security 46 45 5 0 5 0 0 90 5 20
2017 Science and technology 44 33 10 7 4 0 0 78 12 355
2017 Library services 56 26 6 6 6 0 0 82 12 18
2017 Legal services 46 31 15 6 2 0 0 77 8 48
2017 Administration and operations 33 44 12 8 3 0 0 78 10 501
2017 Human resources 33 36 14 9 6 0 1 70 16 176
2017 Financial management 38 41 12 9 1 0 0 79 10 153
2017 Procurement 35 38 10 10 5 0 2 75 15 39
2017 Real property 24 41 8 14 14 0 0 65 28 14
2017 Materiel management 55 45 0 0 0 0 0 100 0 12
2017 Information management 37 41 9 11 2 0 0 77 13 82
2017 Information technology 29 43 17 8 2 0 0 73 10 220
2017 Internal audit 55 45 0 0 0 0 0 100 0 14
2017 Evaluation 35 40 17 4 4 0 0 74 9 22
2017 Data sciences 19 43 19 15 4 0 0 62 19 24
2017 Policy 24 42 11 16 8 0 0 66 23 379
2017 Project management 27 39 16 15 3 0 0 66 18 148
2017 Other services to the public 38 39 11 11 2 0 0 77 13 91
2017 None of the above 31 39 16 8 5 0 0 70 14 238

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 47 37 12 0 4 0 0 84 4 105
2017 Federal regulators 36 50 6 4 4 0 0 86 8 277
2017 Compliance, inspection and enforcement 39 38 10 9 4 0 0 77 13 410
2017 Communications or public affairs 32 43 12 10 3 0 0 75 13 140
2017 Access to information and privacy 40 37 6 18 0 0 0 76 18 16
2017 Security 61 35 0 5 0 0 0 95 5 20
2017 Science and technology 44 37 12 4 3 0 0 80 8 357
2017 Library services 50 33 5 12 0 0 0 83 12 18
2017 Legal services 54 31 8 6 0 0 0 85 6 48
2017 Administration and operations 43 41 9 3 2 1 0 84 6 500
2017 Human resources 48 39 8 2 2 1 1 88 4 175
2017 Financial management 54 34 8 4 1 0 0 88 4 153
2017 Procurement 47 19 19 10 5 0 0 66 15 39
2017 Real property 37 42 7 14 0 0 0 79 14 14
2017 Materiel management 54 46 0 0 0 0 0 100 0 12
2017 Information management 38 45 6 12 0 0 0 83 12 82
2017 Information technology 42 38 13 3 2 1 0 82 5 218
2017 Internal audit 75 25 0 0 0 0 0 100 0 14
2017 Evaluation 39 39 17 4 0 0 0 78 4 22
2017 Data sciences 27 42 20 4 8 0 0 69 12 24
2017 Policy 44 37 7 10 3 0 0 80 13 379
2017 Project management 39 42 12 6 1 1 0 82 7 147
2017 Other services to the public 44 44 7 3 2 0 0 88 5 91
2017 None of the above 36 42 12 5 3 0 1 79 8 238
2014 Client contact centre 42 38 11 4 4 1 0 81 8 102
2014 Federal regulators 38 46 9 5 2 1 0 84 7 328
2014 Compliance, inspection and enforcement 39 39 13 6 2 1 0 79 9 462
2014 Communications or public affairs 40 43 10 5 2 0 0 82 8 147
2014 Access to information and privacy 50 39 6 6 0 0 0 89 6 18
2014 Security 60 27 9 0 4 0 0 87 4 22
2014 Science and technology 35 43 13 6 2 1 0 78 8 411
2014 Library services 51 36 13 0 0 0 0 87 0 18
2014 Legal services 39 47 10 2 2 0 0 86 4 51
2014 Administration and operations 36 44 11 3 4 1 1 82 6 533
2014 Human resources 44 43 4 7 1 0 1 87 9 157
2014 Financial management 44 43 10 1 1 2 0 88 2 177
2014 Procurement 47 36 14 3 0 0 0 84 3 39
2014 Real property 46 32 15 0 6 0 0 79 6 13
2014 Materiel management 30 13 45 12 0 0 0 43 12 15
2014 Information management 29 47 9 9 4 1 0 77 13 91
2014 Information technology 39 43 9 4 5 0 0 83 9 253
2014 Internal audit 45 55 0 0 0 0 0 100 0 19
2014 Evaluation 43 38 11 4 4 0 0 81 8 26
2014 Other services to the public 41 41 11 5 0 1 1 84 5 150
2014 None of the above 32 43 12 7 6 0 0 75 14 472

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 34 44 11 5 6 0 0 78 11 107
2017 Federal regulators 27 39 13 10 10 0 0 67 20 279
2017 Compliance, inspection and enforcement 24 35 17 15 8 0 0 59 23 410
2017 Communications or public affairs 30 33 12 18 7 0 0 64 25 140
2017 Access to information and privacy 11 48 24 6 12 0 0 58 18 16
2017 Security 55 25 10 5 5 0 0 80 10 20
2017 Science and technology 27 36 17 10 11 0 0 62 20 357
2017 Library services 33 49 6 12 0 0 0 82 12 18
2017 Legal services 29 31 13 18 8 0 0 61 27 48
2017 Administration and operations 35 37 13 7 7 1 0 72 14 500
2017 Human resources 40 40 9 7 4 0 0 80 11 176
2017 Financial management 39 38 12 6 4 0 1 77 11 153
2017 Procurement 34 30 19 10 8 0 0 64 17 39
2017 Real property 31 35 21 0 14 0 0 65 14 14
2017 Materiel management 36 29 35 0 0 0 0 65 0 12
2017 Information management 32 41 15 8 3 0 0 73 12 81
2017 Information technology 32 36 15 11 6 0 0 68 16 220
2017 Internal audit 46 34 7 13 0 0 0 81 13 14
2017 Evaluation 27 43 9 12 9 0 0 70 22 22
2017 Data sciences 23 34 16 12 16 0 0 57 28 24
2017 Policy 35 37 10 11 8 0 0 72 18 380
2017 Project management 34 36 15 7 8 0 0 70 15 148
2017 Other services to the public 25 35 15 12 13 0 0 60 25 91
2017 None of the above 31 35 14 13 7 0 0 66 20 237

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 53 34 7 2 5 0 0 87 6 106
2017 Federal regulators 47 38 9 4 2 0 0 85 6 275
2017 Compliance, inspection and enforcement 42 36 15 5 2 0 0 78 7 409
2017 Communications or public affairs 40 43 10 4 3 0 0 83 7 138
2017 Access to information and privacy 35 47 6 6 6 0 0 82 12 16
2017 Security 61 34 5 0 0 0 0 95 0 20
2017 Science and technology 41 39 12 6 2 0 0 80 8 356
2017 Library services 66 34 0 0 0 0 0 100 0 18
2017 Legal services 60 23 8 8 0 0 0 83 8 48
2017 Administration and operations 50 33 13 3 2 0 0 83 5 502
2017 Human resources 54 33 11 2 1 0 0 87 2 176
2017 Financial management 57 30 10 3 0 0 0 87 3 153
2017 Procurement 51 39 8 0 3 0 0 90 3 39
2017 Real property 44 35 7 7 7 0 0 79 14 14
2017 Materiel management 53 20 28 0 0 0 0 72 0 12
2017 Information management 43 35 13 6 4 0 0 77 10 82
2017 Information technology 50 35 11 3 2 0 0 85 4 219
2017 Internal audit 67 27 0 7 0 0 0 93 7 14
2017 Evaluation 62 30 8 0 0 0 0 92 0 22
2017 Data sciences 35 34 16 7 8 0 0 69 15 24
2017 Policy 45 41 7 3 3 0 0 86 7 380
2017 Project management 53 34 8 3 1 0 0 87 5 148
2017 Other services to the public 49 32 14 2 3 0 0 81 6 91
2017 None of the above 45 39 10 4 2 0 0 83 7 236
2014 Client contact centre 58 33 4 1 3 1 0 92 4 102
2014 Federal regulators 56 31 8 4 1 0 0 87 5 327
2014 Compliance, inspection and enforcement 50 35 10 4 1 0 0 85 4 461
2014 Communications or public affairs 57 27 9 4 3 0 0 84 7 147
2014 Access to information and privacy 61 28 11 0 0 0 0 89 0 18
2014 Security 87 9 4 0 0 0 0 96 0 22
2014 Science and technology 47 37 10 5 2 0 0 83 7 410
2014 Library services 78 5 18 0 0 0 0 82 0 18
2014 Legal services 61 27 12 0 0 0 0 88 0 51
2014 Administration and operations 56 30 9 3 2 0 0 86 5 532
2014 Human resources 65 26 7 1 1 0 0 92 1 157
2014 Financial management 61 30 8 1 1 0 1 91 1 176
2014 Procurement 68 24 6 3 0 0 0 92 3 39
2014 Real property 62 32 0 0 6 0 0 94 6 13
2014 Materiel management 36 27 37 0 0 0 0 63 0 15
2014 Information management 49 32 15 1 3 0 0 81 4 91
2014 Information technology 57 30 8 3 2 0 0 88 4 253
2014 Internal audit 51 38 5 0 5 0 0 89 5 19
2014 Evaluation 58 27 12 0 4 0 0 84 4 26
2014 Other services to the public 52 35 11 1 1 0 0 87 2 150
2014 None of the above 48 36 10 4 2 0 0 84 7 472

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 36 36 14 7 6 1 0 73 13 106
2017 Federal regulators 27 40 13 13 7 0 0 67 20 276
2017 Compliance, inspection and enforcement 23 38 17 14 7 0 1 61 21 409
2017 Communications or public affairs 29 37 14 15 6 0 0 66 20 139
2017 Access to information and privacy 17 59 6 6 12 0 0 76 18 16
2017 Security 45 45 5 5 0 0 0 90 5 20
2017 Science and technology 25 30 19 14 12 0 0 55 27 357
2017 Library services 38 51 11 0 0 0 0 89 0 18
2017 Legal services 23 36 23 10 8 0 0 59 19 48
2017 Administration and operations 33 38 14 8 5 1 1 72 13 498
2017 Human resources 39 42 9 5 4 0 1 82 10 176
2017 Financial management 41 40 10 6 2 0 1 82 8 153
2017 Procurement 32 36 16 10 3 0 2 70 13 39
2017 Real property 27 38 0 0 35 0 0 65 35 14
2017 Materiel management 55 22 23 0 0 0 0 77 0 12
2017 Information management 37 36 20 3 3 0 0 74 7 82
2017 Information technology 34 40 14 7 6 0 0 73 13 220
2017 Internal audit 66 34 0 0 0 0 0 100 0 14
2017 Evaluation 31 30 21 18 0 0 0 61 18 22
2017 Data sciences 23 31 20 4 16 0 7 58 21 24
2017 Policy 33 42 9 11 4 1 0 76 16 379
2017 Project management 33 43 7 13 5 0 0 76 17 146
2017 Other services to the public 28 33 11 16 12 0 0 61 27 91
2017 None of the above 32 33 16 13 5 0 1 65 19 236
2014 Client contact centre 28 31 16 12 13 0 0 60 25 102
2014 Federal regulators 19 47 12 14 7 1 0 67 21 328
2014 Compliance, inspection and enforcement 22 42 15 13 7 0 0 64 20 462
2014 Communications or public affairs 29 41 9 15 5 0 0 71 20 147
2014 Access to information and privacy 33 62 6 0 0 0 0 94 0 18
2014 Security 46 37 4 9 4 0 0 82 13 22
2014 Science and technology 17 38 17 17 10 0 0 55 27 411
2014 Library services 27 61 13 0 0 0 0 87 0 18
2014 Legal services 20 34 26 8 12 0 0 54 20 51
2014 Administration and operations 26 43 12 11 7 1 0 70 18 533
2014 Human resources 33 39 13 5 8 1 0 73 14 157
2014 Financial management 37 40 14 7 2 1 0 77 9 177
2014 Procurement 26 54 3 14 3 0 0 80 17 39
2014 Real property 23 54 17 0 6 0 0 76 6 13
2014 Materiel management 30 33 16 21 0 0 0 63 21 15
2014 Information management 23 42 11 18 6 0 0 65 24 91
2014 Information technology 29 41 14 11 5 0 0 70 16 254
2014 Internal audit 36 54 0 5 5 0 0 89 11 19
2014 Evaluation 19 53 7 4 16 0 0 73 20 26
2014 Other services to the public 17 33 18 19 11 1 1 51 30 150
2014 None of the above 19 42 14 14 9 0 1 62 24 472

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 42 34 12 6 6 1 0 76 12 104
2017 Federal regulators 28 33 15 16 8 0 0 61 24 276
2017 Compliance, inspection and enforcement 24 33 21 12 10 0 0 57 22 409
2017 Communications or public affairs 35 35 14 11 6 0 0 69 17 139
2017 Access to information and privacy 29 43 6 11 12 0 0 71 23 16
2017 Security 66 25 5 5 0 0 0 90 5 20
2017 Science and technology 22 30 20 14 13 0 0 53 27 356
2017 Library services 39 51 0 4 6 0 0 90 10 18
2017 Legal services 29 31 23 6 10 0 0 61 17 48
2017 Administration and operations 39 36 14 6 5 0 0 75 11 500
2017 Human resources 46 38 9 4 3 0 0 84 7 176
2017 Financial management 42 40 11 4 2 0 1 82 7 153
2017 Procurement 40 36 12 3 8 0 2 77 10 39
2017 Real property 37 28 7 0 28 0 0 65 28 14
2017 Materiel management 67 15 8 10 0 0 0 82 10 12
2017 Information management 32 44 19 2 2 0 0 76 5 82
2017 Information technology 38 36 10 10 7 0 0 74 17 220
2017 Internal audit 67 27 7 0 0 0 0 93 0 14
2017 Evaluation 22 48 18 4 9 0 0 70 13 22
2017 Data sciences 19 50 11 13 8 0 0 69 20 24
2017 Policy 33 38 13 9 7 1 0 71 16 380
2017 Project management 40 31 10 10 8 0 0 72 18 147
2017 Other services to the public 28 25 19 16 13 0 0 53 28 91
2017 None of the above 29 33 19 13 5 0 0 62 18 237
2014 Client contact centre 29 37 21 5 8 0 0 66 13 102
2014 Federal regulators 23 38 15 14 10 0 0 61 25 328
2014 Compliance, inspection and enforcement 25 35 15 16 8 1 0 61 24 462
2014 Communications or public affairs 35 32 15 15 4 0 0 66 19 146
2014 Access to information and privacy 50 33 6 11 0 0 0 83 11 18
2014 Security 50 37 9 4 0 0 0 87 4 22
2014 Science and technology 18 33 21 15 12 0 0 52 27 411
2014 Library services 33 54 13 0 0 0 0 87 0 18
2014 Legal services 28 21 29 18 4 0 0 49 22 51
2014 Administration and operations 32 38 14 8 8 0 0 70 15 533
2014 Human resources 37 38 7 9 8 1 1 76 17 157
2014 Financial management 39 36 14 9 2 0 0 75 10 176
2014 Procurement 29 39 16 11 6 0 0 68 16 39
2014 Real property 29 56 8 0 6 0 0 85 6 13
2014 Materiel management 24 44 15 16 0 0 0 69 16 15
2014 Information management 24 39 14 18 5 0 0 63 23 91
2014 Information technology 37 37 11 9 5 0 0 75 14 254
2014 Internal audit 46 43 0 5 5 0 0 89 11 19
2014 Evaluation 19 54 8 16 4 0 0 73 20 26
2014 Other services to the public 24 27 18 21 9 0 1 51 31 150
2014 None of the above 25 34 17 15 9 0 0 59 24 472

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 44 35 9 8 5 0 0 78 13 106
2017 Federal regulators 30 35 17 13 5 0 1 65 17 276
2017 Compliance, inspection and enforcement 29 34 16 14 7 0 0 64 20 409
2017 Communications or public affairs 29 36 19 12 4 0 0 65 16 139
2017 Access to information and privacy 17 42 0 18 24 0 0 58 42 16
2017 Security 56 34 5 5 0 0 0 90 5 20
2017 Science and technology 28 37 19 8 7 0 1 65 16 357
2017 Library services 45 28 17 11 0 0 0 73 11 18
2017 Legal services 40 35 12 2 10 0 0 75 13 48
2017 Administration and operations 41 38 11 6 3 0 0 79 9 502
2017 Human resources 44 41 7 5 4 0 0 85 8 176
2017 Financial management 42 43 9 1 3 0 1 86 5 153
2017 Procurement 46 24 22 0 5 0 2 72 5 39
2017 Real property 34 24 7 7 28 0 0 59 35 14
2017 Materiel management 55 25 21 0 0 0 0 79 0 12
2017 Information management 41 36 19 1 2 0 0 77 4 80
2017 Information technology 31 41 16 7 4 0 0 73 11 220
2017 Internal audit 60 27 13 0 0 0 0 87 0 14
2017 Evaluation 31 56 4 0 9 0 0 87 9 22
2017 Data sciences 30 38 16 4 8 0 4 71 12 24
2017 Policy 31 41 12 10 5 0 1 73 15 380
2017 Project management 35 36 11 10 8 0 0 71 18 148
2017 Other services to the public 29 39 14 11 7 0 0 68 18 91
2017 None of the above 29 38 17 11 3 0 1 68 14 236
2014 Client contact centre 32 42 15 6 5 0 0 74 11 102
2014 Federal regulators 23 42 16 12 5 1 0 67 17 328
2014 Compliance, inspection and enforcement 25 43 16 11 4 0 0 68 15 462
2014 Communications or public affairs 36 38 14 9 3 0 1 74 12 147
2014 Access to information and privacy 45 44 6 6 0 0 0 89 6 18
2014 Security 55 28 13 0 0 0 4 86 0 22
2014 Science and technology 20 36 22 13 7 1 1 57 20 409
2014 Library services 54 39 7 0 0 0 0 93 0 18
2014 Legal services 30 21 34 12 4 0 0 51 16 51
2014 Administration and operations 32 42 13 8 5 0 0 75 12 533
2014 Human resources 43 37 8 6 4 3 0 82 10 157
2014 Financial management 43 42 10 3 2 0 0 85 5 177
2014 Procurement 29 36 15 19 0 0 0 65 19 39
2014 Real property 32 52 16 0 0 0 0 84 0 13
2014 Materiel management 36 33 8 23 0 0 0 69 23 15
2014 Information management 25 42 20 7 6 0 1 68 12 91
2014 Information technology 35 38 15 10 2 0 0 73 12 254
2014 Internal audit 41 53 5 0 0 0 0 95 0 19
2014 Evaluation 19 50 8 16 8 0 0 69 24 26
2014 Other services to the public 25 41 16 11 6 0 1 66 17 150
2014 None of the above 24 38 17 12 8 1 1 63 20 471

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 49 35 9 3 4 0 0 84 6 106
2017 Federal regulators 36 42 10 9 4 0 0 77 12 276
2017 Compliance, inspection and enforcement 33 41 14 9 2 0 0 75 11 409
2017 Communications or public affairs 34 41 11 11 4 0 0 74 15 139
2017 Access to information and privacy 18 64 6 6 6 0 0 82 12 16
2017 Security 66 24 5 5 0 0 0 90 5 20
2017 Science and technology 38 40 14 6 2 0 0 79 8 357
2017 Library services 60 34 5 0 0 0 0 95 0 18
2017 Legal services 46 29 16 6 2 0 0 75 8 48
2017 Administration and operations 41 37 10 6 5 1 0 79 11 501
2017 Human resources 46 41 9 3 2 0 0 87 4 176
2017 Financial management 46 41 9 2 1 0 0 87 4 153
2017 Procurement 46 40 12 0 3 0 0 86 3 39
2017 Real property 44 35 7 7 7 0 0 79 14 14
2017 Materiel management 44 38 18 0 0 0 0 82 0 12
2017 Information management 39 41 14 3 2 0 0 80 6 82
2017 Information technology 38 40 13 7 3 0 0 78 9 220
2017 Internal audit 59 34 0 7 0 0 0 93 7 14
2017 Evaluation 39 43 17 0 0 0 0 83 0 22
2017 Data sciences 20 41 16 8 16 0 0 61 23 24
2017 Policy 39 41 9 6 4 0 0 80 10 379
2017 Project management 39 38 10 8 5 0 0 77 13 148
2017 Other services to the public 38 33 18 8 3 0 0 70 12 91
2017 None of the above 37 39 12 7 4 1 0 77 11 237
2014 Client contact centre 38 39 11 6 5 1 0 78 11 102
2014 Federal regulators 35 44 11 6 3 1 0 79 10 328
2014 Compliance, inspection and enforcement 38 40 13 6 2 0 0 78 9 462
2014 Communications or public affairs 38 39 14 5 5 0 0 77 10 147
2014 Access to information and privacy 50 39 0 6 6 0 0 89 11 18
2014 Security 64 27 4 4 0 0 0 91 4 22
2014 Science and technology 36 42 12 7 3 0 0 78 10 411
2014 Library services 52 36 5 7 0 0 0 88 7 18
2014 Legal services 42 40 12 6 0 0 0 82 6 51
2014 Administration and operations 36 42 13 5 3 1 0 78 9 533
2014 Human resources 46 34 12 4 3 0 0 81 7 157
2014 Financial management 49 37 8 3 3 0 0 87 6 177
2014 Procurement 43 38 11 3 3 0 2 83 6 39
2014 Real property 58 21 8 6 6 0 0 79 13 13
2014 Materiel management 42 29 15 14 0 0 0 71 14 15
2014 Information management 25 51 11 8 6 0 0 76 13 91
2014 Information technology 41 40 8 7 3 0 0 82 10 254
2014 Internal audit 41 53 0 0 5 0 0 95 5 19
2014 Evaluation 46 27 15 8 4 0 0 73 12 26
2014 Other services to the public 36 42 13 7 3 0 0 78 9 150
2014 None of the above 30 41 14 9 6 0 0 71 15 471

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 57 26 9 4 1 0 3 86 5 107
2017 Federal regulators 32 32 24 7 3 0 1 65 10 279
2017 Compliance, inspection and enforcement 39 35 17 5 2 0 1 76 7 411
2017 Communications or public affairs 31 38 14 10 6 0 1 69 17 140
2017 Access to information and privacy 29 12 30 5 24 0 0 42 29 16
2017 Security 49 25 15 5 5 0 0 75 10 20
2017 Science and technology 39 37 15 7 2 0 0 76 8 357
2017 Library services 40 45 10 6 0 0 0 84 6 18
2017 Legal services 31 38 18 10 2 0 0 69 13 48
2017 Administration and operations 44 36 11 6 2 1 0 80 8 503
2017 Human resources 34 32 20 8 6 0 0 66 14 176
2017 Financial management 46 36 10 7 1 0 0 82 8 153
2017 Procurement 38 39 15 8 0 0 0 77 8 39
2017 Real property 14 21 38 7 7 0 14 40 16 14
2017 Materiel management 57 43 0 0 0 0 0 100 0 12
2017 Information management 61 26 11 1 0 0 0 88 1 82
2017 Information technology 38 36 12 10 4 0 0 74 14 220
2017 Internal audit 40 20 32 7 0 0 0 60 7 14
2017 Evaluation 22 47 22 10 0 0 0 68 10 22
2017 Data sciences 48 32 13 0 4 4 0 83 4 24
2017 Policy 26 38 20 11 4 0 1 65 15 380
2017 Project management 29 35 22 7 5 0 2 66 12 148
2017 Other services to the public 45 29 14 6 4 0 1 76 11 91
2017 None of the above 47 31 13 5 2 1 1 80 7 237
2014 Client contact centre 45 39 11 4 1 0 0 84 5 102
2014 Federal regulators 26 36 23 10 5 0 1 62 15 328
2014 Compliance, inspection and enforcement 34 39 18 6 3 0 1 73 9 461
2014 Communications or public affairs 37 38 16 7 1 0 0 76 8 147
2014 Access to information and privacy 33 50 11 0 6 0 0 83 6 18
2014 Security 18 36 37 5 4 0 0 54 9 22
2014 Science and technology 33 37 19 8 3 0 0 71 10 411
2014 Library services 51 27 17 0 5 0 0 78 5 18
2014 Legal services 45 25 18 6 6 0 0 71 12 51
2014 Administration and operations 40 39 14 4 2 0 0 80 6 533
2014 Human resources 34 38 18 5 4 1 0 72 10 157
2014 Financial management 51 33 11 4 2 0 0 83 6 177
2014 Procurement 17 32 33 16 2 0 0 49 18 39
2014 Real property 8 41 36 8 6 0 0 50 15 13
2014 Materiel management 30 50 20 0 0 0 0 80 0 15
2014 Information management 40 34 15 4 4 0 2 76 9 91
2014 Information technology 45 32 16 6 2 0 1 77 7 254
2014 Internal audit 69 31 0 0 0 0 0 100 0 19
2014 Evaluation 38 42 12 4 4 0 0 80 8 26
2014 Other services to the public 40 33 19 5 3 0 0 73 8 150
2014 None of the above 34 39 15 8 3 0 1 73 11 472

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 7 22 35 16 14 3 4 32 30 106
2017 Federal regulators 10 21 36 19 10 2 2 30 33 275
2017 Compliance, inspection and enforcement 6 17 39 23 10 1 3 35 24 410
2017 Communications or public affairs 22 31 30 8 8 1 2 16 54 140
2017 Access to information and privacy 12 30 37 6 11 0 5 18 44 16
2017 Security 15 15 35 10 15 5 5 29 33 20
2017 Science and technology 9 18 39 21 11 1 3 32 28 357
2017 Library services 0 22 23 33 22 0 0 55 22 18
2017 Legal services 2 23 27 27 17 2 2 46 26 48
2017 Administration and operations 9 21 34 20 11 1 4 33 32 499
2017 Human resources 12 24 36 15 6 1 5 23 39 176
2017 Financial management 10 15 30 26 13 1 5 41 26 153
2017 Procurement 5 22 28 26 17 0 2 44 27 39
2017 Real property 7 38 55 0 0 0 0 0 45 13
2017 Materiel management 8 15 17 27 26 7 0 57 24 12
2017 Information management 3 16 39 20 16 0 6 37 21 82
2017 Information technology 9 25 35 19 6 1 4 27 36 219
2017 Internal audit 0 6 61 13 14 0 6 29 6 14
2017 Evaluation 0 22 47 22 9 0 0 31 22 22
2017 Data sciences 8 12 40 22 10 0 7 35 22 24
2017 Policy 12 28 37 15 7 1 1 22 40 378
2017 Project management 15 28 31 16 7 1 2 24 44 147
2017 Other services to the public 3 24 45 18 7 1 1 26 28 90
2017 None of the above 9 16 40 18 13 2 4 32 26 236
2014 Client contact centre 7 25 44 15 6 1 2 21 33 102
2014 Federal regulators 7 27 40 17 5 1 2 23 35 328
2014 Compliance, inspection and enforcement 6 24 37 21 8 2 3 31 31 462
2014 Communications or public affairs 14 30 35 11 6 1 3 18 45 147
2014 Access to information and privacy 0 34 44 11 11 0 0 22 34 18
2014 Security 14 13 37 18 14 0 4 33 28 22
2014 Science and technology 8 26 38 18 9 0 1 27 34 411
2014 Library services 0 13 38 37 12 0 0 49 13 18
2014 Legal services 2 22 34 29 12 2 0 42 24 51
2014 Administration and operations 7 27 37 18 7 1 3 26 36 532
2014 Human resources 8 25 44 16 3 2 2 20 35 156
2014 Financial management 6 18 38 26 8 1 3 36 25 177
2014 Procurement 16 23 29 17 15 0 0 32 39 39
2014 Real property 13 31 32 15 8 0 0 24 44 13
2014 Materiel management 0 34 41 12 12 0 0 24 34 15
2014 Information management 10 32 27 25 6 0 1 31 43 91
2014 Information technology 7 28 39 15 6 2 3 22 37 254
2014 Internal audit 6 5 48 31 10 0 0 41 11 19
2014 Evaluation 4 28 36 24 8 0 0 32 32 25
2014 Other services to the public 11 22 33 21 11 0 2 32 34 150
2014 None of the above 11 25 41 13 6 1 2 20 38 470

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 6 13 19 23 29 5 6 58 21 106
2017 Federal regulators 7 17 33 24 15 1 2 41 24 274
2017 Compliance, inspection and enforcement 6 17 27 24 20 3 3 47 25 409
2017 Communications or public affairs 16 19 30 19 10 3 3 31 37 139
2017 Access to information and privacy 13 13 25 20 24 0 5 47 27 15
2017 Security 10 15 15 15 26 10 10 51 31 20
2017 Science and technology 5 9 18 36 26 3 4 66 15 356
2017 Library services 5 28 16 23 28 0 0 51 34 18
2017 Legal services 10 6 25 25 22 8 2 53 18 48
2017 Administration and operations 8 12 25 27 20 4 6 51 21 500
2017 Human resources 5 12 30 24 15 5 10 45 20 176
2017 Financial management 3 11 20 32 26 1 7 63 16 153
2017 Procurement 3 10 25 37 17 0 7 59 14 38
2017 Real property 15 22 34 15 0 7 7 17 43 13
2017 Materiel management 7 16 10 0 53 7 7 62 26 12
2017 Information management 7 9 27 20 24 6 7 50 19 82
2017 Information technology 8 16 27 26 13 4 6 43 27 218
2017 Internal audit 0 7 27 26 28 0 13 62 8 14
2017 Evaluation 9 22 9 33 26 0 0 60 31 22
2017 Data sciences 4 12 16 46 14 0 7 65 17 24
2017 Policy 10 15 24 30 16 2 3 48 27 380
2017 Project management 9 18 31 22 14 3 2 38 29 146
2017 Other services to the public 11 19 18 26 16 4 6 46 34 90
2017 None of the above 9 14 23 23 21 5 5 49 26 234
2014 Client contact centre 5 26 25 21 15 5 3 39 33 102
2014 Federal regulators 7 17 29 35 9 1 2 46 25 328
2014 Compliance, inspection and enforcement 5 17 27 32 13 3 3 48 23 461
2014 Communications or public affairs 4 14 28 31 17 3 3 52 19 147
2014 Access to information and privacy 0 6 22 39 17 6 11 67 7 18
2014 Security 14 14 22 23 27 0 0 50 28 22
2014 Science and technology 7 17 21 29 21 2 3 52 26 411
2014 Library services 7 0 22 35 30 7 0 69 7 18
2014 Legal services 2 14 23 29 22 4 6 57 17 51
2014 Administration and operations 5 16 28 28 16 3 5 47 23 530
2014 Human resources 5 13 34 28 14 4 3 45 19 156
2014 Financial management 3 12 25 33 19 3 5 57 16 177
2014 Procurement 3 21 31 29 15 0 0 45 24 39
2014 Real property 13 15 29 35 8 0 0 43 27 13
2014 Materiel management 0 29 22 31 18 0 0 50 29 15
2014 Information management 14 16 33 20 14 2 1 35 31 91
2014 Information technology 6 15 28 29 14 3 5 47 23 253
2014 Internal audit 0 0 22 52 26 0 0 78 0 19
2014 Evaluation 0 16 36 28 20 0 0 48 16 25
2014 Other services to the public 5 15 29 23 20 3 4 47 22 149
2014 None of the above 8 17 27 26 15 3 3 44 27 470

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 14 17 28 19 16 3 4 37 33 106
2017 Federal regulators 20 27 26 14 8 1 4 24 49 273
2017 Compliance, inspection and enforcement 15 24 30 18 7 3 2 27 41 411
2017 Communications or public affairs 34 28 20 12 4 0 3 16 64 139
2017 Access to information and privacy 18 41 18 6 17 0 0 23 58 16
2017 Security 20 24 31 5 0 10 10 6 55 20
2017 Science and technology 12 16 24 24 17 3 5 44 30 356
2017 Library services 12 17 38 17 11 0 6 30 30 18
2017 Legal services 12 15 19 29 17 2 6 50 29 48
2017 Administration and operations 14 23 28 17 11 2 5 30 40 501
2017 Human resources 12 24 34 13 9 2 6 24 39 176
2017 Financial management 9 16 37 18 11 3 4 32 28 152
2017 Procurement 23 15 36 9 10 0 7 21 41 38
2017 Real property 21 21 49 10 0 0 0 10 42 14
2017 Materiel management 0 25 21 21 26 7 0 51 27 12
2017 Information management 3 24 31 18 14 2 7 36 30 82
2017 Information technology 17 24 33 14 6 1 4 22 43 218
2017 Internal audit 0 13 38 21 21 0 6 45 14 14
2017 Evaluation 9 30 26 17 18 0 0 35 39 22
2017 Data sciences 12 31 15 16 15 4 7 35 48 24
2017 Policy 17 24 34 16 7 1 1 23 42 379
2017 Project management 27 32 24</