2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 31 55 6 6 1 0 0 86 7 107
2017 EN-03 40 45 10 5 0 0 0 85 5 20
2017 EN-04 21 64 2 12 0 0 0 86 12 42
2017 EN-05 33 56 4 4 4 0 0 89 7 27
2017 EN-06 40 40 20 0 0 0 0 80 0 15
2014 EN 25 50 11 13 1 0 0 75 14 116
2014 EN-03 18 64 14 5 0 0 0 82 5 22
2014 EN-04 36 47 8 9 0 0 0 83 9 53
2014 EN-05 8 48 12 32 0 0 0 56 32 25
2014 EN-06 25 58 8 0 8 0 0 83 8 12
2011 EN 41 48 5 5 1 0 0 89 6 167
2011 EN-02 64 36 0 0 0 0 0 100 0 11
2011 EN-03 51 49 0 0 0 0 0 100 0 37
2011 EN-04 32 52 5 10 2 0 0 83 12 60
2011 EN-05 39 50 6 6 0 0 0 89 6 36
2011 EN-06 43 39 13 4 0 0 0 83 4 23
2008 EN 44 44 5 4 3 0 0 88 7 139
2008 EN-03 45 48 3 3 0 0 0 94 3 31
2008 EN-04 39 51 4 2 4 0 0 90 6 49
2008 EN-05 47 42 6 3 3 0 0 89 6 36
2008 EN-06 29 35 12 18 6 0 0 65 24 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 30 5 5 3 3 1 87 8 107
2017 EN-03 65 25 5 0 0 0 5 95 0 20
2017 EN-04 50 29 10 2 5 5 0 83 8 42
2017 EN-05 52 37 0 7 4 0 0 89 11 27
2017 EN-06 47 33 0 13 0 7 0 86 14 15
2014 EN 60 24 8 3 2 3 0 87 5 116
2014 EN-03 50 41 0 5 0 5 0 95 5 22
2014 EN-04 66 21 4 5 2 2 0 89 7 53
2014 EN-05 60 20 16 0 0 4 0 83 0 25
2014 EN-06 58 25 8 0 8 0 0 83 8 12
2011 EN 64 19 6 6 2 1 2 86 8 167
2011 EN-02 64 36 0 0 0 0 0 100 0 11
2011 EN-03 68 19 8 0 0 5 0 91 0 37
2011 EN-04 62 13 7 10 5 0 3 78 16 60
2011 EN-05 64 22 6 6 0 0 3 89 6 36
2011 EN-06 65 22 4 9 0 0 0 87 9 23
2008 EN 57 25 8 4 4 0 2 84 8 138
2008 EN-03 63 33 0 3 0 0 0 97 3 30
2008 EN-04 61 18 12 2 6 0 0 80 8 49
2008 EN-05 56 28 6 0 6 0 6 88 6 36
2008 EN-06 35 29 12 18 6 0 0 65 24 17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 22 6 18 3 0 1 74 21 107
2017 EN-03 65 20 5 10 0 0 0 85 10 20
2017 EN-04 45 19 7 24 2 0 2 66 27 42
2017 EN-05 52 22 7 15 4 0 0 74 19 27
2017 EN-06 33 40 0 20 7 0 0 73 27 15
2014 EN 52 19 7 12 9 0 2 72 21 116
2014 EN-03 55 23 0 9 9 0 5 81 19 22
2014 EN-04 55 15 9 9 9 0 2 71 19 53
2014 EN-05 56 16 4 16 8 0 0 72 24 25
2014 EN-06 33 33 8 25 0 0 0 67 25 12
2011 EN 57 14 7 17 5 0 0 71 22 167
2011 EN-02 55 18 18 9 0 0 0 73 9 11
2011 EN-03 59 11 5 19 5 0 0 70 24 37
2011 EN-04 55 18 3 20 3 0 0 73 23 60
2011 EN-05 58 14 8 11 8 0 0 72 19 36
2011 EN-06 57 9 9 17 9 0 0 65 26 23
2008 EN 45 22 9 15 7 1 1 68 23 138
2008 EN-03 50 23 3 13 10 0 0 73 23 30
2008 EN-04 49 24 6 16 4 0 0 73 20 49
2008 EN-05 50 17 17 11 6 0 0 67 17 36
2008 EN-06 18 24 6 29 18 0 6 44 50 17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 32 9 9 7 0 0 74 17 107
2017 EN-03 50 35 15 0 0 0 0 85 0 20
2017 EN-04 38 36 10 10 7 0 0 74 17 42
2017 EN-05 33 26 7 19 15 0 0 59 33 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15
2014 EN 41 35 9 10 3 0 1 78 13 116
2014 EN-03 36 41 5 14 5 0 0 77 18 22
2014 EN-04 49 30 9 7 2 0 2 81 9 53
2014 EN-05 20 48 16 12 4 0 0 68 16 25
2014 EN-06 67 17 0 17 0 0 0 83 17 12
2011 EN 47 39 7 6 1 0 0 86 7 166
2011 EN-02 45 36 9 9 0 0 0 82 9 11
2011 EN-03 56 33 3 8 0 0 0 89 8 36
2011 EN-04 38 43 8 7 3 0 0 82 10 60
2011 EN-05 47 39 8 6 0 0 0 86 6 36
2011 EN-06 57 35 9 0 0 0 0 91 0 23

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 45 19 16 1 0 2 64 17 107
2017 EN-03 15 60 15 5 5 0 0 75 10 20
2017 EN-04 14 48 14 21 0 0 2 63 22 42
2017 EN-05 15 44 22 19 0 0 0 59 19 27
2017 EN-06 27 20 33 13 0 0 7 50 14 15
2014 EN 14 41 20 16 8 0 1 56 24 116
2014 EN-03 9 55 14 18 5 0 0 64 23 22
2014 EN-04 15 38 26 11 8 0 2 54 19 53
2014 EN-05 8 40 12 28 12 0 0 48 40 25
2014 EN-06 25 50 17 8 0 0 0 75 8 12
2011 EN 19 47 20 8 4 0 1 67 12 167
2011 EN-02 18 82 0 0 0 0 0 100 0 11
2011 EN-03 19 49 16 16 0 0 0 68 16 37
2011 EN-04 13 50 17 10 10 0 0 63 20 60
2011 EN-05 14 44 33 6 0 0 3 60 6 36
2011 EN-06 43 26 26 0 0 0 4 73 0 23
2008 EN 16 45 19 16 4 0 1 62 20 139
2008 EN-03 13 55 19 10 3 0 0 68 13 31
2008 EN-04 22 41 16 16 4 0 0 63 20 49
2008 EN-05 14 39 17 22 6 0 3 54 29 36
2008 EN-06 6 47 29 18 0 0 0 53 18 17

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 40 42 12 5 1 0 0 82 6 107
2017 EN-03 65 30 5 0 0 0 0 95 0 20
2017 EN-04 29 52 14 5 0 0 0 81 5 42
2017 EN-05 33 41 11 11 4 0 0 74 15 27
2017 EN-06 47 33 20 0 0 0 0 80 0 15
2014 EN 34 47 8 9 2 1 0 82 10 116
2014 EN-03 41 41 5 14 0 0 0 82 14 22
2014 EN-04 34 53 6 4 2 2 0 88 6 53
2014 EN-05 28 48 12 12 0 0 0 76 12 25
2014 EN-06 42 33 17 0 8 0 0 75 8 12
2011 EN 53 37 7 3 1 0 0 89 4 167
2011 EN-02 55 45 0 0 0 0 0 100 0 11
2011 EN-03 54 38 3 3 3 0 0 92 5 37
2011 EN-04 52 33 8 5 2 0 0 85 7 60
2011 EN-05 44 47 6 3 0 0 0 92 3 36
2011 EN-06 65 22 13 0 0 0 0 87 0 23
2008 EN 43 42 12 2 1 0 0 85 3 139
2008 EN-03 42 42 16 0 0 0 0 84 0 31
2008 EN-04 45 45 8 0 2 0 0 90 2 49
2008 EN-05 44 36 17 3 0 0 0 81 3 36
2008 EN-06 47 35 12 6 0 0 0 82 6 17

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 35 10 4 1 0 0 85 5 106
2017 EN-03 65 30 5 0 0 0 0 95 0 20
2017 EN-04 41 39 17 0 2 0 0 80 2 41
2017 EN-05 44 37 4 15 0 0 0 81 15 27
2017 EN-06 67 20 13 0 0 0 0 87 0 15
2014 EN 39 46 8 4 3 1 0 85 7 116
2014 EN-03 32 50 9 5 5 0 0 82 9 22
2014 EN-04 44 45 6 2 2 2 0 90 4 53
2014 EN-05 24 60 12 4 0 0 0 84 4 25
2014 EN-06 67 17 0 8 8 0 0 83 17 12
2011 EN 54 40 3 3 0 0 0 94 3 167
2011 EN-02 36 55 9 0 0 0 0 91 0 11
2011 EN-03 57 38 3 3 0 0 0 95 3 37
2011 EN-04 57 35 3 5 0 0 0 92 5 60
2011 EN-05 39 58 0 3 0 0 0 97 3 36
2011 EN-06 74 22 4 0 0 0 0 96 0 23
2008 EN 49 45 4 2 0 0 0 94 2 139
2008 EN-03 52 45 3 0 0 0 0 97 0 31
2008 EN-04 39 57 2 2 0 0 0 96 2 49
2008 EN-05 50 42 6 3 0 0 0 92 3 36
2008 EN-06 65 24 6 6 0 0 0 88 6 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 39 5 5 0 1 0 91 5 106
2017 EN-03 75 25 0 0 0 0 0 100 0 20
2017 EN-04 44 41 7 5 0 2 0 88 5 41
2017 EN-05 26 56 7 11 0 0 0 81 11 27
2017 EN-06 67 33 0 0 0 0 0 100 0 15
2014 EN 45 39 12 2 0 1 1 86 2 115
2014 EN-03 41 41 14 5 0 0 0 82 5 22
2014 EN-04 41 44 14 0 0 2 0 86 0 52
2014 EN-05 44 48 4 4 0 0 0 92 4 25
2014 EN-06 83 0 17 0 0 0 0 83 0 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 41 11 7 2 1 0 79 9 106
2017 EN-03 50 35 0 15 0 0 0 85 15 20
2017 EN-04 34 51 7 2 2 2 0 88 5 41
2017 EN-05 26 33 26 11 4 0 0 59 15 27
2017 EN-06 33 47 13 7 0 0 0 80 7 15
2014 EN 22 49 15 8 4 1 1 73 12 116
2014 EN-03 23 59 9 5 0 5 0 86 5 22
2014 EN-04 32 49 13 4 2 0 0 81 6 53
2014 EN-05 12 40 20 16 8 0 4 54 25 25
2014 EN-06 8 58 8 8 17 0 0 67 25 12
2011 EN 38 40 11 8 1 1 2 80 9 167
2011 EN-02 55 27 9 0 0 9 0 90 0 11
2011 EN-03 49 41 8 3 0 0 0 89 3 37
2011 EN-04 40 40 5 12 2 0 2 81 14 60
2011 EN-05 25 53 14 8 0 0 0 78 8 36
2011 EN-06 30 22 30 9 0 0 9 57 10 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 19 11 22 14 5 11 44 42 106
2017 EN-03 30 25 10 5 10 5 15 69 19 20
2017 EN-04 22 17 12 24 5 5 15 48 36 41
2017 EN-05 11 15 11 26 22 7 7 31 56 27
2017 EN-06 0 13 13 33 33 0 7 14 71 15
2014 EN 8 20 11 18 34 2 8 30 57 116
2014 EN-03 9 18 14 18 23 5 14 33 50 22
2014 EN-04 11 24 11 17 28 0 8 39 49 53
2014 EN-05 0 16 12 16 52 0 4 17 71 25
2014 EN-06 8 8 8 25 42 0 8 18 73 12
2011 EN 18 16 17 15 20 4 10 40 41 167
2011 EN-02 9 27 36 0 0 9 18 50 0 11
2011 EN-03 27 14 16 14 3 11 16 56 22 37
2011 EN-04 22 22 20 8 22 3 3 46 32 60
2011 EN-05 8 8 11 33 25 0 14 19 68 36
2011 EN-06 13 13 9 13 43 0 9 29 62 23
2008 EN 12 20 14 20 25 3 8 35 50 138
2008 EN-03 13 29 19 6 19 6 6 48 30 31
2008 EN-04 20 14 10 12 27 4 12 41 46 49
2008 EN-05 3 20 20 34 20 0 3 24 56 35
2008 EN-06 0 18 6 29 41 0 6 19 75 17

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 46 13 6 5 0 0 76 11 107
2017 EN-03 45 40 10 5 0 0 0 85 5 20
2017 EN-04 21 50 14 10 5 0 0 71 14 42
2017 EN-05 29 41 15 7 7 0 0 70 15 27
2017 EN-06 27 53 13 0 7 0 0 80 7 15
2014 EN 17 53 12 13 4 0 0 71 17 116
2014 EN-03 18 45 18 18 0 0 0 64 18 22
2014 EN-04 21 58 9 8 4 0 0 79 11 53
2014 EN-05 12 52 12 20 4 0 0 64 24 25
2014 EN-06 17 58 8 8 8 0 0 75 17 12
2011 EN 34 49 11 4 2 0 0 83 6 167
2011 EN-02 27 73 0 0 0 0 0 100 0 11
2011 EN-03 35 57 5 0 3 0 0 92 3 37
2011 EN-04 37 42 12 5 5 0 0 78 10 60
2011 EN-05 22 56 19 3 0 0 0 78 3 36
2011 EN-06 48 35 9 9 0 0 0 83 9 23
2008 EN 35 47 9 6 3 0 0 82 9 139
2008 EN-03 39 35 13 10 3 0 0 74 13 31
2008 EN-04 35 57 6 2 0 0 0 92 2 49
2008 EN-05 36 42 8 11 3 0 0 78 14 36
2008 EN-06 35 41 12 6 6 0 0 76 12 17

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 34 19 19 7 0 0 55 26 107
2017 EN-03 35 30 20 10 5 0 0 65 15 20
2017 EN-04 21 31 21 17 10 0 0 52 26 42
2017 EN-05 11 33 30 22 4 0 0 44 26 27
2017 EN-06 13 40 0 33 13 0 0 53 47 15
2014 EN 16 38 11 23 11 0 0 54 35 116
2014 EN-03 14 50 14 14 9 0 0 64 23 22
2014 EN-04 15 38 13 27 8 0 0 53 34 53
2014 EN-05 20 24 12 28 16 0 0 44 44 25
2014 EN-06 17 58 0 17 8 0 0 75 25 12
2011 EN 20 44 17 14 4 1 0 65 18 167
2011 EN-02 18 55 27 0 0 0 0 73 0 11
2011 EN-03 24 51 11 11 3 0 0 76 14 37
2011 EN-04 22 43 17 15 2 2 0 66 17 60
2011 EN-05 14 42 25 17 3 0 0 56 19 36
2011 EN-06 22 35 9 17 13 4 0 59 32 23

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 44 18 12 5 1 0 65 17 107
2017 EN-03 30 35 25 5 5 0 0 65 10 20
2017 EN-04 14 45 19 12 7 2 0 61 20 42
2017 EN-05 11 52 19 19 0 0 0 63 19 27
2017 EN-06 33 40 7 13 7 0 0 73 20 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 47 15 6 0 0 0 79 6 107
2017 EN-03 25 70 5 0 0 0 0 95 0 20
2017 EN-04 21 45 21 12 0 0 0 67 12 42
2017 EN-05 29 52 11 7 0 0 0 81 7 27
2017 EN-06 67 13 20 0 0 0 0 80 0 15
2014 EN 31 44 15 7 3 1 0 76 10 116
2014 EN-03 18 41 27 5 5 5 0 62 10 22
2014 EN-04 28 51 13 8 0 0 0 79 8 53
2014 EN-05 36 40 16 4 4 0 0 76 8 25
2014 EN-06 58 25 0 8 8 0 0 83 17 12
2011 EN 40 46 10 4 0 1 0 86 4 166
2011 EN-02 45 36 18 0 0 0 0 82 0 11
2011 EN-03 42 50 3 6 0 0 0 92 6 36
2011 EN-04 42 45 12 2 0 0 0 87 2 60
2011 EN-05 25 53 14 8 0 0 0 78 8 36
2011 EN-06 52 35 4 4 0 4 0 91 5 23
2008 EN 35 42 14 6 3 0 0 77 9 139
2008 EN-03 35 29 29 6 0 0 0 65 6 31
2008 EN-04 39 45 10 4 2 0 0 84 6 49
2008 EN-05 33 44 11 6 6 0 0 78 11 36
2008 EN-06 29 47 12 6 6 0 0 76 12 17

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 46 7 11 9 1 0 72 21 107
2017 EN-03 35 40 10 10 5 0 0 75 15 20
2017 EN-04 14 50 10 10 14 2 0 66 24 42
2017 EN-05 26 52 4 15 4 0 0 78 19 27
2017 EN-06 33 33 7 13 13 0 0 67 27 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 40 11 4 1 0 0 84 5 107
2017 EN-03 50 35 15 0 0 0 0 85 0 20
2017 EN-04 40 45 10 2 2 0 0 86 5 42
2017 EN-05 37 45 11 7 0 0 0 81 7 27
2017 EN-06 60 20 13 7 0 0 0 80 7 15
2014 EN 46 40 7 6 2 0 0 85 8 116
2014 EN-03 32 55 5 9 0 0 0 86 9 22
2014 EN-04 53 36 8 4 0 0 0 89 4 53
2014 EN-05 40 40 8 4 8 0 0 80 12 25
2014 EN-06 58 25 8 8 0 0 0 83 8 12
2011 EN 55 39 5 1 1 0 0 93 1 166
2011 EN-02 55 45 0 0 0 0 0 100 0 11
2011 EN-03 51 43 5 0 0 0 0 95 0 37
2011 EN-04 54 36 8 0 2 0 0 90 2 59
2011 EN-05 50 44 3 3 0 0 0 94 3 36
2011 EN-06 70 26 4 0 0 0 0 96 0 23

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 37 18 17 3 0 0 63 19 107
2017 EN-03 30 45 10 15 0 0 0 75 15 20
2017 EN-04 17 36 21 19 7 0 0 52 26 42
2017 EN-05 22 45 19 15 0 0 0 67 15 27
2017 EN-06 47 13 20 20 0 0 0 60 20 15
2014 EN 16 51 16 12 5 0 0 67 17 116
2014 EN-03 18 36 27 9 9 0 0 55 18 22
2014 EN-04 19 53 17 9 2 0 0 72 11 53
2014 EN-05 8 56 4 24 8 0 0 64 32 25
2014 EN-06 25 58 8 8 0 0 0 83 8 12
2011 EN 36 42 15 6 1 0 0 78 7 166
2011 EN-02 36 64 0 0 0 0 0 100 0 11
2011 EN-03 51 30 19 0 0 0 0 81 0 37
2011 EN-04 32 39 19 10 0 0 0 71 10 59
2011 EN-05 19 56 17 8 0 0 0 75 8 36
2011 EN-06 48 39 4 4 4 0 0 87 9 23

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 32 14 19 6 0 0 60 26 107
2017 EN-03 40 35 10 10 5 0 0 75 15 20
2017 EN-04 17 40 14 19 10 0 0 57 29 42
2017 EN-05 26 30 15 22 7 0 0 55 30 27
2017 EN-06 40 7 20 33 0 0 0 47 33 15
2014 EN 24 40 18 10 7 0 0 65 17 116
2014 EN-03 36 27 18 14 5 0 0 64 18 22
2014 EN-04 19 51 21 9 0 0 0 70 9 53
2014 EN-05 20 28 20 12 20 0 0 48 32 25
2014 EN-06 33 50 8 8 0 0 0 83 8 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 40 21 11 2 2 2 64 14 107
2017 EN-03 40 35 20 0 5 0 0 75 5 20
2017 EN-04 12 43 21 12 2 5 5 61 16 42
2017 EN-05 15 44 22 19 0 0 0 59 19 27
2017 EN-06 20 40 27 13 0 0 0 60 13 15
2014 EN 13 37 26 18 3 2 1 51 22 116
2014 EN-03 14 45 18 23 0 0 0 59 23 22
2014 EN-04 13 38 27 15 4 4 0 53 20 53
2014 EN-05 12 32 32 20 4 0 0 44 24 25
2014 EN-06 17 42 17 17 0 0 8 64 18 12
2011 EN 32 44 15 5 2 1 1 77 7 166
2011 EN-02 27 55 18 0 0 0 0 82 0 11
2011 EN-03 39 44 8 3 0 3 3 88 3 36
2011 EN-04 35 40 15 5 3 2 0 76 8 60
2011 EN-05 22 50 17 8 3 0 0 72 11 36
2011 EN-06 30 39 22 4 4 0 0 70 9 23

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 43 10 10 3 0 0 77 13 107
2017 EN-03 55 40 0 5 0 0 0 95 5 20
2017 EN-04 29 40 14 14 2 0 0 69 17 42
2017 EN-05 22 55 11 4 7 0 0 78 11 27
2017 EN-06 33 33 13 20 0 0 0 67 20 15
2014 EN 25 50 11 10 3 0 0 75 14 116
2014 EN-03 27 45 14 14 0 0 0 73 14 22
2014 EN-04 28 53 9 6 4 0 0 81 9 53
2014 EN-05 16 48 12 20 4 0 0 64 24 25
2014 EN-06 33 50 8 8 0 0 0 83 8 12
2011 EN 47 44 5 3 1 0 0 91 4 167
2011 EN-02 55 45 0 0 0 0 0 100 0 11
2011 EN-03 51 46 0 3 0 0 0 97 3 37
2011 EN-04 48 40 3 5 3 0 0 88 8 60
2011 EN-05 36 50 14 0 0 0 0 86 0 36
2011 EN-06 48 43 4 4 0 0 0 91 4 23
2008 EN 42 45 6 6 1 0 0 87 7 139
2008 EN-03 52 35 6 3 3 0 0 87 6 31
2008 EN-04 37 55 8 0 0 0 0 92 0 49
2008 EN-05 44 36 6 14 0 0 0 81 14 36
2008 EN-06 41 47 0 12 0 0 0 88 12 17

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 40 24 9 1 0 0 66 10 107
2017 EN-03 50 25 20 5 0 0 0 75 5 20
2017 EN-04 29 50 17 5 0 0 0 79 5 42
2017 EN-05 15 33 33 19 0 0 0 48 19 27
2017 EN-06 0 40 40 13 7 0 0 40 20 15
2014 EN 21 35 27 14 3 0 1 57 17 116
2014 EN-03 27 41 23 9 0 0 0 68 9 22
2014 EN-04 21 47 24 8 0 0 0 68 8 53
2014 EN-05 16 28 20 32 4 0 0 44 36 25
2014 EN-06 8 0 58 17 8 0 8 9 27 12
2011 EN 30 39 18 9 4 0 0 69 13 166
2011 EN-02 45 45 9 0 0 0 0 91 0 11
2011 EN-03 46 46 8 0 0 0 0 92 0 37
2011 EN-04 27 45 18 2 8 0 0 72 10 60
2011 EN-05 23 29 31 14 3 0 0 51 17 35
2011 EN-06 17 22 17 39 4 0 0 39 43 23
2008 EN 21 42 19 11 5 1 0 64 16 139
2008 EN-03 19 55 10 6 3 6 0 79 10 31
2008 EN-04 29 43 18 8 2 0 0 71 10 49
2008 EN-05 17 31 25 19 8 0 0 47 28 36
2008 EN-06 0 41 35 12 12 0 0 41 24 17

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 9 41 28 13 6 2 1 20 52 107
2017 EN-03 5 30 30 15 15 0 5 32 37 20
2017 EN-04 10 43 38 5 2 2 0 7 54 42
2017 EN-05 15 52 15 11 4 4 0 15 69 27
2017 EN-06 7 40 27 13 13 0 0 27 47 15
2014 EN 17 31 44 3 4 0 0 8 48 116
2014 EN-03 18 32 45 0 5 0 0 5 50 22
2014 EN-04 11 32 47 6 4 0 0 9 44 53
2014 EN-05 20 36 40 0 4 0 0 4 56 25
2014 EN-06 17 25 42 8 8 0 0 17 42 12
2011 EN 7 23 36 23 10 0 2 33 30 166
2011 EN-02 0 27 36 9 27 0 0 36 27 11
2011 EN-03 0 22 33 28 14 0 3 43 23 36
2011 EN-04 3 17 40 30 8 0 2 39 20 60
2011 EN-05 17 28 33 19 3 0 0 22 44 36
2011 EN-06 13 30 35 9 9 0 4 18 45 23
2008 EN 10 23 38 22 4 1 1 27 34 139
2008 EN-03 3 13 32 39 10 3 0 50 17 31
2008 EN-04 10 27 39 20 2 0 2 23 38 49
2008 EN-05 11 25 42 17 3 0 3 20 37 36
2008 EN-06 18 35 29 18 0 0 0 18 53 17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 7 21 27 27 13 4 1 42 30 107
2017 EN-03 0 10 20 50 15 5 0 68 11 20
2017 EN-04 12 26 38 17 5 2 0 22 39 42
2017 EN-05 4 22 26 26 15 4 4 44 28 27
2017 EN-06 13 27 13 20 20 7 0 43 43 15
2014 EN 16 37 28 12 4 1 1 17 54 116
2014 EN-03 18 41 27 14 0 0 0 14 59 22
2014 EN-04 11 38 34 11 2 2 2 14 51 53
2014 EN-05 24 44 12 12 8 0 0 20 68 25
2014 EN-06 0 25 42 17 17 0 0 33 25 12
2011 EN 2 14 36 23 20 1 3 46 17 167
2011 EN-02 0 9 36 18 36 0 0 55 9 11
2011 EN-03 3 16 30 16 32 0 3 50 19 37
2011 EN-04 2 12 28 27 27 2 3 56 14 60
2011 EN-05 0 14 50 33 0 3 0 34 14 36
2011 EN-06 4 22 43 13 9 0 9 24 29 23
2008 EN 9 17 31 30 9 3 2 41 27 139
2008 EN-03 0 10 35 29 13 13 0 48 11 31
2008 EN-04 10 14 29 35 10 0 2 46 25 49
2008 EN-05 11 17 33 31 6 0 3 37 29 36
2008 EN-06 12 41 29 18 0 0 0 18 53 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 27 20 14 6 3 2 20 58 107
2017 EN-03 15 25 25 10 15 5 5 28 44 20
2017 EN-04 36 29 17 17 2 0 0 19 64 42
2017 EN-05 26 18 33 11 4 4 4 16 48 27
2017 EN-06 40 47 7 0 7 0 0 7 87 15
2014 EN 38 32 17 9 3 1 1 12 72 115
2014 EN-03 36 36 9 14 0 5 0 14 76 22
2014 EN-04 32 31 21 12 2 0 2 14 65 52
2014 EN-05 48 24 20 0 8 0 0 8 72 25
2014 EN-06 33 58 8 0 0 0 0 0 92 12
2011 EN 22 29 23 16 8 1 2 25 52 166
2011 EN-02 0 45 27 9 18 0 0 27 45 11
2011 EN-03 11 28 25 19 14 0 3 34 40 36
2011 EN-04 13 27 25 23 8 0 3 33 41 60
2011 EN-05 36 25 22 14 0 3 0 14 63 36
2011 EN-06 48 35 13 0 4 0 0 4 83 23
2008 EN 17 34 22 17 7 1 1 25 52 139
2008 EN-03 6 32 26 16 16 3 0 33 40 31
2008 EN-04 12 31 20 24 8 2 2 34 45 49
2008 EN-05 25 33 28 14 0 0 0 14 58 36
2008 EN-06 35 53 6 6 0 0 0 6 88 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 21 34 22 9 0 1 32 33 105
2017 EN-03 0 20 15 35 30 0 0 65 20 20
2017 EN-04 17 19 40 21 2 0 0 24 36 42
2017 EN-05 15 27 42 8 4 0 4 12 44 26
2017 EN-06 14 21 36 21 7 0 0 29 36 14
2014 EN 16 26 37 17 3 1 0 21 42 115
2014 EN-03 18 14 32 27 5 5 0 33 33 22
2014 EN-04 9 26 42 19 4 0 0 23 36 53
2014 EN-05 25 33 33 4 4 0 0 8 58 24
2014 EN-06 17 33 42 8 0 0 0 8 50 12
2011 EN 10 21 25 31 12 0 1 44 31 165
2011 EN-02 0 9 18 45 27 0 0 73 9 11
2011 EN-03 0 9 23 40 26 0 3 68 9 35
2011 EN-04 8 17 33 32 8 0 2 41 25 60
2011 EN-05 19 28 19 28 6 0 0 33 47 36
2011 EN-06 17 43 22 13 4 0 0 17 61 23
2008 EN 6 22 29 32 10 0 2 43 28 139
2008 EN-03 3 3 35 35 19 0 3 57 7 31
2008 EN-04 6 24 16 41 10 0 2 52 31 49
2008 EN-05 3 31 33 25 6 0 3 31 34 36
2008 EN-06 18 35 41 6 0 0 0 6 53 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 25 25 21 8 1 2 30 44 107
2017 EN-03 10 15 25 30 20 0 0 50 25 20
2017 EN-04 19 24 40 14 2 0 0 17 43 42
2017 EN-05 19 33 11 22 7 4 4 32 56 27
2017 EN-06 27 33 13 7 13 0 7 21 64 15
2014 EN 25 40 22 10 2 1 1 12 66 115
2014 EN-03 32 27 27 14 0 0 0 14 59 22
2014 EN-04 25 40 21 12 0 0 2 12 67 52
2014 EN-05 28 40 16 8 8 0 0 16 68 25
2014 EN-06 8 58 33 0 0 0 0 0 67 12
2011 EN 14 29 27 17 11 2 1 28 44 167
2011 EN-02 0 9 64 9 18 0 0 27 9 11
2011 EN-03 3 32 19 19 22 3 3 43 37 37
2011 EN-04 12 30 27 17 10 3 2 28 44 60
2011 EN-05 22 25 28 22 3 0 0 25 47 36
2011 EN-06 30 35 22 9 4 0 0 13 65 23
2008 EN 17 24 29 17 10 1 1 28 42 139
2008 EN-03 16 10 35 26 10 3 0 37 27 31
2008 EN-04 12 29 22 20 14 0 2 35 42 49
2008 EN-05 17 28 42 8 6 0 0 14 44 36
2008 EN-06 35 41 18 0 0 0 6 0 81 17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 12 27 33 16 1 2 51 21 107
2017 EN-03 5 5 15 40 35 0 0 75 10 20
2017 EN-04 10 19 29 43 0 0 0 43 29 42
2017 EN-05 7 15 29 22 19 0 7 44 24 27
2017 EN-06 13 0 40 27 20 0 0 47 13 15
2014 EN 8 15 28 34 7 2 7 44 24 116
2014 EN-03 5 18 41 27 0 5 5 30 25 22
2014 EN-04 9 13 28 32 6 0 11 43 25 53
2014 EN-05 12 16 20 36 16 0 0 52 28 25
2014 EN-06 0 8 25 50 8 0 8 64 9 12
2011 EN 0 9 21 33 30 2 6 67 10 166
2011 EN-02 0 18 18 18 27 9 9 56 22 11
2011 EN-03 0 11 17 22 42 3 6 70 12 36
2011 EN-04 0 3 17 37 30 2 12 77 4 60
2011 EN-05 0 14 25 39 22 0 0 61 14 36
2011 EN-06 0 9 35 35 22 0 0 57 9 23
2008 EN 3 8 25 37 21 2 4 62 12 139
2008 EN-03 3 6 16 39 32 3 0 73 10 31
2008 EN-04 0 8 14 45 20 2 10 74 9 49
2008 EN-05 0 14 39 31 14 0 3 46 14 36
2008 EN-06 18 0 47 29 6 0 0 35 18 17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 20 32 16 7 3 1 24 42 107
2017 EN-03 10 20 35 20 15 0 0 35 30 20
2017 EN-04 26 24 29 14 5 2 0 20 51 42
2017 EN-05 11 15 41 11 11 7 4 25 29 27
2017 EN-06 40 27 20 13 0 0 0 13 67 15
2014 EN 29 30 23 9 4 2 2 14 62 116
2014 EN-03 32 27 18 9 0 9 5 11 68 22
2014 EN-04 22 25 32 11 8 0 2 19 48 53
2014 EN-05 28 48 12 12 0 0 0 12 76 25
2014 EN-06 50 25 17 0 8 0 0 8 75 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 21 8 15 3 0 1 74 18 107
2017 EN-03 70 15 0 15 0 0 0 85 15 20
2017 EN-04 45 21 12 14 5 0 2 68 20 42
2017 EN-05 52 22 7 15 4 0 0 74 19 27
2017 EN-06 47 20 13 20 0 0 0 67 20 15
2014 EN 60 19 6 6 8 0 1 80 14 116
2014 EN-03 68 14 9 0 9 0 0 82 9 22
2014 EN-04 61 19 5 6 9 0 0 80 15 53
2014 EN-05 60 16 8 8 4 0 4 79 13 25
2014 EN-06 42 42 0 17 0 0 0 83 17 12
2011 EN 49 20 8 14 8 0 1 70 22 166
2011 EN-02 45 18 18 9 9 0 0 64 18 11
2011 EN-03 50 22 3 17 8 0 0 72 25 36
2011 EN-04 50 18 5 13 12 0 2 69 25 60
2011 EN-05 53 25 11 8 3 0 0 78 11 36
2011 EN-06 43 13 13 26 4 0 0 57 30 23
2008 EN 49 22 9 10 8 0 1 72 18 139
2008 EN-03 52 29 6 0 13 0 0 81 13 31
2008 EN-04 57 14 12 12 4 0 0 71 16 49
2008 EN-05 44 31 11 3 8 0 3 77 11 36
2008 EN-06 35 18 6 29 6 0 6 56 38 17

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 32 14 7 6 7 5 69 15 107
2017 EN-03 50 30 10 5 5 0 0 80 10 20
2017 EN-04 24 36 12 2 7 12 7 74 12 42
2017 EN-05 11 37 22 15 4 7 4 54 21 27
2017 EN-06 33 27 13 13 7 0 7 64 21 15
2014 EN 26 39 20 3 3 8 3 72 6 116
2014 EN-03 27 59 5 0 0 9 0 95 0 22
2014 EN-04 25 28 25 4 4 11 4 62 9 53
2014 EN-05 24 44 20 0 4 4 4 74 4 25
2014 EN-06 42 33 17 8 0 0 0 75 8 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 37 7 8 7 0 0 78 15 106
2017 EN-03 55 25 10 5 5 0 0 80 10 20
2017 EN-04 33 43 5 10 10 0 0 76 19 42
2017 EN-05 31 46 12 12 0 0 0 77 12 26
2017 EN-06 47 33 0 7 13 0 0 80 20 15
2014 EN 39 39 11 7 3 2 0 79 10 116
2014 EN-03 27 55 9 5 5 0 0 82 9 22
2014 EN-04 44 34 11 8 2 2 0 79 10 53
2014 EN-05 28 48 12 4 4 4 0 79 8 25
2014 EN-06 67 17 0 17 0 0 0 83 17 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 42 19 7 1 1 2 71 9 107
2017 EN-03 55 30 10 5 0 0 0 85 5 20
2017 EN-04 17 50 21 12 0 0 0 67 12 42
2017 EN-05 22 37 26 0 4 4 7 67 4 27
2017 EN-06 20 47 20 13 0 0 0 67 13 15
2014 EN 28 42 12 5 1 3 9 80 7 116
2014 EN-03 27 41 18 0 0 9 5 79 0 22
2014 EN-04 23 49 8 8 2 2 9 81 11 53
2014 EN-05 28 40 16 8 0 0 8 74 9 25
2014 EN-06 58 25 17 0 0 0 0 83 0 12
2011 EN 41 36 12 5 2 1 2 80 8 167
2011 EN-02 55 45 0 0 0 0 0 100 0 11
2011 EN-03 43 41 8 5 0 0 3 86 6 37
2011 EN-04 35 35 13 8 3 3 2 74 12 60
2011 EN-05 42 33 14 0 6 0 6 79 6 36
2011 EN-06 43 30 17 9 0 0 0 74 9 23
2008 EN 33 41 10 8 6 1 0 75 15 139
2008 EN-03 35 45 10 6 3 0 0 81 10 31
2008 EN-04 33 35 14 12 6 0 0 67 18 49
2008 EN-05 31 39 8 6 11 6 0 74 18 36
2008 EN-06 29 59 0 6 6 0 0 88 12 17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 24 15 15 10 15 1 52 30 106
2017 EN-03 45 25 0 15 5 10 0 78 22 20
2017 EN-04 15 29 17 10 12 17 0 53 26 41
2017 EN-05 4 22 26 22 11 11 4 30 39 27
2017 EN-06 20 20 13 20 13 13 0 46 38 15
2014 EN 15 26 16 14 9 12 9 51 29 116
2014 EN-03 9 18 14 14 14 27 5 40 40 22
2014 EN-04 11 30 13 11 9 13 11 55 28 53
2014 EN-05 12 24 24 20 8 4 8 41 32 25
2014 EN-06 42 25 8 17 8 0 0 67 25 12
2011 EN 36 26 23 4 4 6 2 67 8 167
2011 EN-02 45 36 9 0 0 9 0 90 0 11
2011 EN-03 35 32 22 5 0 3 3 71 6 37
2011 EN-04 32 28 17 3 8 10 2 68 13 60
2011 EN-05 33 17 36 3 3 6 3 55 6 36
2011 EN-06 48 17 26 9 0 0 0 65 9 23
2008 EN 37 32 9 9 8 4 0 72 18 139
2008 EN-03 35 35 6 10 3 10 0 79 14 31
2008 EN-04 39 27 10 10 12 2 0 67 23 49
2008 EN-05 36 33 11 6 8 6 0 74 15 36
2008 EN-06 29 41 6 18 6 0 0 71 24 17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 23 24 9 8 26 4 42 24 105
2017 EN-03 15 10 25 10 5 30 5 38 23 20
2017 EN-04 5 20 22 5 15 29 5 37 30 41
2017 EN-05 0 31 31 15 0 23 0 40 20 26
2017 EN-06 7 33 20 13 7 13 7 50 25 15
2014 EN 7 19 24 14 6 25 5 37 28 116
2014 EN-03 5 18 23 14 0 32 9 38 23 22
2014 EN-04 6 17 21 13 8 28 8 35 33 53
2014 EN-05 4 20 32 16 4 24 0 32 26 25
2014 EN-06 8 33 33 17 0 8 0 45 18 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 39 7 3 1 0 0 90 4 106
2017 EN-03 55 35 5 5 0 0 0 90 5 20
2017 EN-04 54 39 5 0 2 0 0 93 2 41
2017 EN-05 41 44 11 4 0 0 0 85 4 27
2017 EN-06 47 40 7 7 0 0 0 87 7 15
2014 EN 47 41 9 3 0 0 0 88 3 116
2014 EN-03 55 41 5 0 0 0 0 95 0 22
2014 EN-04 38 45 11 6 0 0 0 83 6 53
2014 EN-05 56 36 8 0 0 0 0 92 0 25
2014 EN-06 42 42 8 8 0 0 0 83 8 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 48 37 7 5 3 0 0 85 7 107
2017 EN-03 50 30 10 5 5 0 0 80 10 20
2017 EN-04 50 40 2 5 2 0 0 90 7 42
2017 EN-05 44 41 11 4 0 0 0 85 4 27
2017 EN-06 40 33 13 7 7 0 0 73 13 15
2014 EN 34 43 9 9 4 0 1 77 13 116
2014 EN-03 23 50 14 9 5 0 0 73 14 22
2014 EN-04 44 45 4 4 2 0 2 90 6 53
2014 EN-05 32 44 16 8 0 0 0 76 8 25
2014 EN-06 25 17 17 25 17 0 0 42 42 12
2011 EN 35 38 13 8 5 0 0 74 13 167
2011 EN-02 45 36 9 0 9 0 0 82 9 11
2011 EN-03 43 41 8 8 0 0 0 84 8 37
2011 EN-04 33 38 15 5 8 0 0 72 13 60
2011 EN-05 33 42 11 11 3 0 0 75 14 36
2011 EN-06 26 30 22 17 4 0 0 57 22 23
2008 EN 29 36 17 12 6 1 0 65 18 139
2008 EN-03 32 39 13 10 3 3 0 73 13 31
2008 EN-04 39 29 14 12 6 0 0 67 18 49
2008 EN-05 17 39 22 19 3 0 0 56 22 36
2008 EN-06 18 41 24 6 12 0 0 59 18 17

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 35 6 6 2 2 0 86 8 107
2017 EN-03 60 15 10 10 5 0 0 75 15 20
2017 EN-04 55 33 5 2 2 2 0 90 5 42
2017 EN-05 37 48 11 4 0 0 0 85 4 27
2017 EN-06 47 33 0 13 0 7 0 86 14 15
2014 EN 44 35 9 5 4 1 1 81 10 116
2014 EN-03 36 45 9 5 5 0 0 82 9 22
2014 EN-04 49 39 6 2 2 0 2 90 4 53
2014 EN-05 48 28 16 4 0 4 0 79 4 25
2014 EN-06 42 17 8 17 17 0 0 58 33 12
2011 EN 44 28 15 7 3 2 0 74 10 167
2011 EN-02 55 27 9 0 9 0 0 82 9 11
2011 EN-03 51 19 19 8 0 3 0 72 8 37
2011 EN-04 50 32 10 2 5 2 0 83 7 60
2011 EN-05 36 33 11 14 3 3 0 71 17 36
2011 EN-06 26 26 30 13 0 4 0 55 14 23
2008 EN 39 30 14 8 6 2 1 71 15 139
2008 EN-03 45 29 10 3 6 6 0 79 10 31
2008 EN-04 39 35 10 6 6 2 2 77 13 49
2008 EN-05 31 31 25 8 6 0 0 61 14 36
2008 EN-06 47 18 12 18 6 0 0 65 24 17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 32 8 8 3 0 0 81 11 107
2017 EN-03 55 30 5 5 5 0 0 85 10 20
2017 EN-04 50 29 14 5 2 0 0 79 7 42
2017 EN-05 37 41 7 15 0 0 0 78 15 27
2017 EN-06 53 33 0 7 7 0 0 87 13 15
2014 EN 40 34 13 8 5 0 1 74 13 116
2014 EN-03 50 18 14 9 9 0 0 68 18 22
2014 EN-04 42 41 8 4 4 0 2 85 8 53
2014 EN-05 40 24 24 8 4 0 0 64 12 25
2014 EN-06 25 42 8 17 8 0 0 67 25 12
2011 EN 41 34 9 11 4 1 1 75 16 167
2011 EN-02 45 36 0 18 0 0 0 82 18 11
2011 EN-03 49 35 5 11 0 0 0 84 11 37
2011 EN-04 43 33 7 8 7 0 2 78 15 60
2011 EN-05 31 36 17 11 6 0 0 67 17 36
2011 EN-06 35 26 13 17 4 4 0 64 23 23
2008 EN 37 33 14 10 6 0 0 70 17 139
2008 EN-03 42 35 10 10 3 0 0 77 13 31
2008 EN-04 39 35 12 4 10 0 0 73 14 49
2008 EN-05 28 28 19 19 6 0 0 56 25 36
2008 EN-06 41 35 6 12 6 0 0 76 18 17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 70 24 3 1 1 0 1 95 2 107
2017 EN-03 80 10 5 0 5 0 0 90 5 20
2017 EN-04 64 26 5 2 0 0 2 93 2 42
2017 EN-05 74 26 0 0 0 0 0 100 0 27
2017 EN-06 60 40 0 0 0 0 0 100 0 15
2014 EN 75 16 2 4 1 0 2 93 5 116
2014 EN-03 77 14 0 9 0 0 0 91 9 22
2014 EN-04 76 15 4 2 2 0 2 92 4 53
2014 EN-05 80 12 0 4 0 0 4 96 4 25
2014 EN-06 58 33 0 8 0 0 0 92 8 12
2011 EN 75 11 5 3 4 1 1 88 7 166
2011 EN-02 91 9 0 0 0 0 0 100 0 11
2011 EN-03 78 11 0 5 5 0 0 89 11 37
2011 EN-04 73 10 5 3 7 0 2 85 10 60
2011 EN-05 75 17 6 0 0 0 3 94 0 36
2011 EN-06 68 9 14 5 0 5 0 81 5 22
2008 EN 67 18 4 6 4 0 1 86 10 139
2008 EN-03 87 6 0 3 3 0 0 94 6 31
2008 EN-04 65 14 6 8 4 0 2 81 13 49
2008 EN-05 67 25 3 3 0 0 3 94 3 36
2008 EN-06 41 29 6 12 12 0 0 71 24 17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 50 31 6 5 4 2 4 85 9 106
2017 EN-03 65 15 10 5 0 0 5 84 5 20
2017 EN-04 61 22 0 5 5 2 5 89 11 41
2017 EN-05 33 44 7 4 4 4 4 84 8 27
2017 EN-06 33 40 13 7 7 0 0 73 13 15
2014 EN 38 39 5 4 4 5 4 85 10 116
2014 EN-03 45 32 0 9 0 5 9 89 11 22
2014 EN-04 49 34 6 0 2 6 4 92 2 53
2014 EN-05 24 44 12 8 4 4 4 74 13 25
2014 EN-06 17 58 0 0 17 8 0 82 18 12
2011 EN 42 33 10 7 4 2 1 78 11 165
2011 EN-02 27 45 9 9 0 9 0 80 10 11
2011 EN-03 51 27 14 3 3 0 3 81 6 37
2011 EN-04 49 27 7 7 8 2 0 78 16 59
2011 EN-05 29 46 9 14 0 3 0 76 15 35
2011 EN-06 39 35 17 0 4 0 4 77 5 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 59 26 4 6 3 2 1 87 9 106
2017 EN-03 55 30 0 5 5 5 0 89 11 20
2017 EN-04 76 12 2 7 2 0 0 88 10 41
2017 EN-05 37 45 7 4 0 4 4 88 4 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 59 26 7 3 5 1 0 86 8 106
2017 EN-03 65 20 5 0 10 0 0 85 10 20
2017 EN-04 68 22 5 2 2 0 0 90 5 41
2017 EN-05 41 37 11 4 4 4 0 81 8 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 24 9 5 5 0 0 81 9 106
2017 EN-03 55 20 15 0 10 0 0 75 10 20
2017 EN-04 66 22 5 2 5 0 0 88 7 41
2017 EN-05 44 30 15 11 0 0 0 74 11 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15
2014 EN 43 37 4 9 6 0 1 81 15 116
2014 EN-03 45 41 0 14 0 0 0 86 14 22
2014 EN-04 51 38 4 2 4 0 2 90 6 53
2014 EN-05 32 40 12 12 4 0 0 72 16 25
2014 EN-06 33 25 0 17 25 0 0 58 42 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 47 18 0 3 0 18 75 4 34
2017 EN-05 9 41 23 0 0 0 27 69 0 22
2017 EN-06 30 60 10 0 0 0 0 90 0 10
2014 EN 14 32 24 14 0 5 11 55 16 37
2014 EN-05 11 26 21 21 0 11 11 47 27 19
2014 EN-06 25 25 33 8 0 0 8 55 9 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 31 21 7 7 7 0 61 16 107
2017 EN-03 45 20 15 5 5 10 0 72 11 20
2017 EN-04 19 33 26 7 10 5 0 55 18 42
2017 EN-05 19 37 22 7 4 11 0 62 13 27
2017 EN-06 20 27 20 13 13 7 0 50 29 15
2014 EN 14 30 29 9 4 13 1 51 15 116
2014 EN-03 18 18 32 5 9 14 5 44 17 22
2014 EN-04 15 36 28 6 0 15 0 60 7 53
2014 EN-05 8 16 36 16 8 16 0 29 29 25
2014 EN-06 17 58 17 8 0 0 0 75 8 12
2011 EN 20 40 19 10 2 8 1 66 13 166
2011 EN-02 27 45 18 0 0 9 0 80 0 11
2011 EN-03 22 57 8 0 0 14 0 91 0 37
2011 EN-04 22 33 20 12 3 10 0 61 17 60
2011 EN-05 11 37 26 17 3 6 0 52 21 35
2011 EN-06 22 35 22 13 4 0 4 59 18 23

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 38 17 19 6 1 0 58 25 107
2017 EN-03 40 35 15 5 5 0 0 75 10 20
2017 EN-04 14 36 14 26 7 2 0 51 34 42
2017 EN-05 19 33 30 19 0 0 0 52 19 27
2017 EN-06 7 47 7 20 20 0 0 53 40 15
2014 EN 9 28 28 23 9 2 1 38 34 116
2014 EN-03 18 9 27 27 9 5 5 30 40 22
2014 EN-04 8 39 27 19 6 2 0 48 25 53
2014 EN-05 4 12 32 36 16 0 0 16 52 25
2014 EN-06 8 50 33 0 8 0 0 58 8 12
2011 EN 16 33 27 14 5 4 0 52 20 165
2011 EN-02 36 45 9 9 0 0 0 82 9 11
2011 EN-03 22 43 24 8 3 0 0 65 11 37
2011 EN-04 17 27 29 14 7 7 0 47 22 59
2011 EN-05 11 31 29 23 3 3 0 44 26 35
2011 EN-06 4 30 35 13 13 4 0 36 27 23
2008 EN 11 40 19 17 11 1 0 52 28 139
2008 EN-03 16 45 19 19 0 0 0 61 19 31
2008 EN-04 14 41 18 10 12 4 0 57 23 49
2008 EN-05 3 39 17 28 14 0 0 42 42 36
2008 EN-06 0 29 35 12 24 0 0 29 35 17

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 37 22 19 7 5 0 49 27 107
2017 EN-03 20 55 15 5 5 0 0 75 10 20
2017 EN-04 12 31 19 19 10 10 0 47 32 42
2017 EN-05 0 37 33 22 4 4 0 38 27 27
2017 EN-06 7 20 27 33 13 0 0 27 47 15
2014 EN 9 21 26 27 12 6 0 31 41 116
2014 EN-03 9 14 23 23 18 14 0 26 47 22
2014 EN-04 9 28 28 21 6 8 0 41 29 53
2014 EN-05 4 12 32 32 20 0 0 16 52 25
2014 EN-06 17 17 8 50 8 0 0 33 58 12
2011 EN 13 34 22 20 7 4 1 49 28 166
2011 EN-02 27 36 27 9 0 0 0 64 9 11
2011 EN-03 22 43 19 11 0 5 0 69 11 37
2011 EN-04 12 36 25 12 8 5 2 51 22 59
2011 EN-05 8 25 14 39 8 6 0 35 50 36
2011 EN-06 0 30 26 30 13 0 0 30 43 23
2008 EN 6 30 25 20 13 5 0 38 35 138
2008 EN-03 10 39 19 19 3 10 0 54 25 31
2008 EN-04 8 31 25 10 19 6 0 42 31 48
2008 EN-05 0 22 33 33 11 0 0 22 44 36
2008 EN-06 0 24 18 29 24 6 0 25 56 17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 11 41 14 19 10 6 0 55 30 107
2017 EN-03 25 35 15 20 5 0 0 60 25 20
2017 EN-04 10 40 12 12 14 12 0 57 30 42
2017 EN-05 7 37 19 30 4 4 0 46 35 27
2017 EN-06 0 47 13 20 20 0 0 47 40 15
2014 EN 8 27 21 21 17 6 0 38 40 116
2014 EN-03 9 23 18 23 18 9 0 35 45 22
2014 EN-04 11 26 30 13 9 9 0 41 25 53
2014 EN-05 4 24 12 32 28 0 0 28 60 25
2014 EN-06 0 50 8 25 17 0 0 50 42 12
2011 EN 13 31 22 18 9 7 0 47 29 166
2011 EN-02 9 55 18 9 0 9 0 70 10 11
2011 EN-03 14 46 11 19 3 8 0 65 24 37
2011 EN-04 19 31 22 12 8 8 0 54 22 59
2011 EN-05 6 22 25 28 14 6 0 29 44 36
2011 EN-06 9 13 35 22 17 4 0 23 41 23
2008 EN 9 27 29 13 15 7 0 38 30 137
2008 EN-03 10 35 26 3 16 10 0 50 21 31
2008 EN-04 13 28 34 4 15 6 0 43 20 47
2008 EN-05 6 19 25 28 17 6 0 26 47 36
2008 EN-06 0 24 35 18 18 6 0 25 38 17

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 37 20 21 11 2 0 46 33 107
2017 EN-03 15 35 30 20 0 0 0 50 20 20
2017 EN-04 7 33 19 21 14 5 0 43 38 42
2017 EN-05 4 33 15 33 15 0 0 37 48 27
2017 EN-06 13 40 27 7 13 0 0 53 20 15
2014 EN 6 26 22 27 17 3 0 33 45 116
2014 EN-03 5 14 27 32 23 0 0 18 55 22
2014 EN-04 6 38 23 17 11 6 0 46 30 53
2014 EN-05 4 12 16 40 28 0 0 16 68 25
2014 EN-06 17 25 17 42 0 0 0 42 42 12
2011 EN 13 41 20 17 6 2 0 55 24 166
2011 EN-02 9 64 9 18 0 0 0 73 18 11
2011 EN-03 14 51 19 14 3 0 0 65 16 37
2011 EN-04 20 31 20 17 7 5 0 54 25 59
2011 EN-05 6 42 19 25 8 0 0 47 33 36
2011 EN-06 4 39 30 13 9 4 0 45 23 23
2008 EN 9 34 23 20 9 4 1 45 30 138
2008 EN-03 16 39 16 19 6 3 0 57 27 31
2008 EN-04 10 35 19 17 10 6 2 50 30 48
2008 EN-05 3 31 33 22 8 3 0 34 31 36
2008 EN-06 6 24 29 29 12 0 0 29 41 17
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 45 20 10 4 2 0 65 14 107
2017 EN-03 20 55 20 5 0 0 0 75 5 20
2017 EN-04 19 48 14 7 7 5 0 70 15 42
2017 EN-05 19 33 22 26 0 0 0 52 26 27
2017 EN-06 13 40 40 0 7 0 0 53 7 15
2014 EN 9 39 28 20 3 2 0 49 23 116
2014 EN-03 9 36 23 32 0 0 0 45 32 22
2014 EN-04 11 45 25 13 2 4 0 59 16 53
2014 EN-05 8 28 40 16 8 0 0 36 24 25
2014 EN-06 8 42 25 25 0 0 0 50 25 12
2011 EN 18 39 22 18 3 0 0 57 21 167
2011 EN-02 36 27 18 18 0 0 0 64 18 11
2011 EN-03 27 38 24 8 3 0 0 65 11 37
2011 EN-04 15 45 22 15 3 0 0 60 18 60
2011 EN-05 14 31 25 31 0 0 0 44 31 36
2011 EN-06 9 43 17 22 9 0 0 52 30 23

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 31 52 11 3 1 2 0 85 4 107
2017 EN-03 45 50 5 0 0 0 0 95 0 20
2017 EN-04 26 52 14 2 2 2 0 80 5 42
2017 EN-05 19 59 15 4 0 4 0 81 4 27
2017 EN-06 40 47 7 7 0 0 0 87 7 15
2014 EN 31 49 13 3 1 3 0 82 4 116
2014 EN-03 18 73 9 0 0 0 0 91 0 22
2014 EN-04 32 43 17 6 2 0 0 75 8 53
2014 EN-05 32 56 4 0 0 8 0 96 0 25
2014 EN-06 58 17 8 8 0 8 0 82 9 12
2011 EN 37 42 11 7 1 2 0 80 8 167
2011 EN-02 55 36 0 9 0 0 0 91 9 11
2011 EN-03 35 46 8 5 0 5 0 86 6 37
2011 EN-04 38 38 15 7 0 2 0 78 7 60
2011 EN-05 31 53 8 6 0 3 0 86 6 36
2011 EN-06 35 30 17 13 4 0 0 65 17 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 34 17 9 5 8 3 66 16 107
2017 EN-03 30 30 15 5 5 15 0 71 12 20
2017 EN-04 14 33 21 10 7 12 2 56 19 42
2017 EN-05 22 41 19 7 4 4 4 68 12 27
2017 EN-06 47 27 7 20 0 0 0 73 20 15
2014 EN 18 49 13 10 2 8 0 73 13 116
2014 EN-03 14 64 9 5 0 9 0 85 5 22
2014 EN-04 19 43 17 13 2 6 0 66 16 53
2014 EN-05 12 48 12 12 4 12 0 68 18 25
2014 EN-06 42 33 8 8 0 8 0 82 9 12
2011 EN 22 26 22 15 7 7 1 52 24 167
2011 EN-02 18 45 18 18 0 0 0 64 18 11
2011 EN-03 24 32 14 14 5 8 3 64 21 37
2011 EN-04 13 25 23 18 8 10 2 43 30 60
2011 EN-05 17 22 33 14 8 6 0 41 24 36
2011 EN-06 48 13 17 9 9 4 0 64 18 23
2008 EN 19 27 20 16 12 6 1 49 29 139
2008 EN-03 16 16 19 23 16 6 3 36 43 31
2008 EN-04 16 31 16 14 10 10 2 53 28 49
2008 EN-05 22 31 25 14 6 3 0 54 20 36
2008 EN-06 24 24 18 18 18 0 0 47 35 17

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 24 26 20 9 11 1 37 34 107
2017 EN-03 10 40 25 5 15 5 0 53 21 20
2017 EN-04 12 14 29 24 7 14 0 31 36 42
2017 EN-05 7 15 33 26 11 7 0 24 40 27
2017 EN-06 0 47 0 27 7 13 7 58 42 15
2014 EN 9 43 28 9 3 7 1 56 13 116
2014 EN-03 0 41 41 5 0 14 0 47 5 22
2014 EN-04 11 39 30 8 4 6 2 55 12 53
2014 EN-05 4 44 20 20 4 8 0 52 26 25
2014 EN-06 25 42 25 8 0 0 0 67 8 12
2011 EN 7 36 25 13 10 7 3 47 26 166
2011 EN-02 9 36 36 9 0 9 0 50 10 11
2011 EN-03 8 46 22 14 8 0 3 56 22 37
2011 EN-04 0 27 30 15 13 13 2 31 33 60
2011 EN-05 14 43 11 17 9 3 3 61 27 35
2011 EN-06 9 30 30 4 9 9 9 47 16 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 25 13 14 19 17 2 43 41 107
2017 EN-03 10 45 10 15 10 10 0 61 28 20
2017 EN-04 7 21 14 7 26 21 2 38 44 42
2017 EN-05 11 11 19 22 19 19 0 27 50 27
2017 EN-06 13 20 7 20 20 13 7 42 50 15
2014 EN 5 16 16 21 23 17 1 26 54 116
2014 EN-03 0 23 14 23 14 23 5 31 50 22
2014 EN-04 6 20 17 17 25 15 0 31 49 53
2014 EN-05 4 8 16 24 28 20 0 15 65 25
2014 EN-06 17 8 17 33 17 8 0 27 55 12
2011 EN 10 17 22 16 14 16 5 35 37 166
2011 EN-02 9 27 18 18 0 9 18 50 25 11
2011 EN-03 14 38 24 3 8 11 3 59 13 37
2011 EN-04 5 15 20 17 18 22 3 27 47 60
2011 EN-05 9 9 17 29 20 14 3 21 59 35
2011 EN-06 22 0 35 13 9 13 9 28 28 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 35 12 10 2 0 2 75 12 107
2017 EN-03 60 25 0 10 0 0 5 89 11 20
2017 EN-04 36 29 14 17 2 0 2 66 20 42
2017 EN-05 26 48 18 4 4 0 0 74 7 27
2017 EN-06 27 53 13 7 0 0 0 80 7 15
2014 EN 48 22 13 9 5 0 3 73 14 116
2014 EN-03 64 9 14 9 5 0 0 73 14 22
2014 EN-04 51 25 7 8 6 0 4 79 14 53
2014 EN-05 28 36 24 4 4 0 4 67 8 25
2014 EN-06 50 8 17 25 0 0 0 58 25 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 30 3 3 1 2 1 93 4 107
2017 EN-03 65 30 0 0 0 5 0 100 0 20
2017 EN-04 62 29 5 5 0 0 0 90 5 42
2017 EN-05 55 33 4 0 4 0 4 92 4 27
2017 EN-06 60 27 0 7 0 7 0 93 7 15
2014 EN 54 34 8 1 0 1 3 91 1 116
2014 EN-03 64 23 9 5 0 0 0 86 5 22
2014 EN-04 51 36 9 0 0 0 4 91 0 53
2014 EN-05 44 40 8 0 0 4 4 91 0 25
2014 EN-06 75 25 0 0 0 0 0 100 0 12
2011 EN 54 22 10 3 2 4 4 84 6 167
2011 EN-02 55 36 0 9 0 0 0 91 9 11
2011 EN-03 43 22 22 3 3 8 0 71 6 37
2011 EN-04 48 22 8 3 5 7 7 81 10 60
2011 EN-05 64 22 6 3 0 0 6 91 3 36
2011 EN-06 74 17 4 0 0 0 4 95 0 23
2008 EN 42 28 16 2 1 6 5 78 4 139
2008 EN-03 45 19 16 3 0 13 3 77 4 31
2008 EN-04 43 24 20 2 0 6 4 75 2 49
2008 EN-05 42 33 8 3 3 3 8 84 6 36
2008 EN-06 35 41 18 0 6 0 0 76 6 17

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 42 16 8 6 2 1 68 15 107
2017 EN-03 50 25 10 5 10 0 0 75 15 20
2017 EN-04 26 45 12 5 10 0 2 73 15 42
2017 EN-05 7 48 22 15 4 4 0 58 19 27
2017 EN-06 13 40 27 13 0 7 0 57 14 15
2014 EN 8 40 25 11 14 3 0 49 26 116
2014 EN-03 5 32 32 14 18 0 0 36 32 22
2014 EN-04 9 51 19 4 13 4 0 63 18 53
2014 EN-05 4 24 32 16 20 4 0 29 38 25
2014 EN-06 17 42 25 17 0 0 0 58 17 12
2011 EN 17 38 22 12 8 3 0 56 21 167
2011 EN-02 36 18 27 9 0 9 0 60 10 11
2011 EN-03 22 49 16 8 3 3 0 72 11 37
2011 EN-04 10 35 22 13 17 3 0 47 31 60
2011 EN-05 14 47 17 17 6 0 0 61 22 36
2011 EN-06 22 22 39 9 4 4 0 45 14 23
2008 EN 12 42 20 17 8 1 0 55 25 139
2008 EN-03 6 48 23 10 10 3 0 57 20 31
2008 EN-04 12 41 24 12 10 0 0 53 22 49
2008 EN-05 17 36 17 22 6 3 0 54 29 36
2008 EN-06 6 47 18 29 0 0 0 53 29 17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 33 15 10 19 2 5 53 31 106
2017 EN-03 30 30 15 10 15 0 0 60 25 20
2017 EN-04 14 36 24 2 19 0 5 53 23 42
2017 EN-05 4 44 4 19 26 0 4 50 46 27
2017 EN-06 14 14 14 21 14 7 14 36 45 14
2014 EN 9 26 18 16 28 1 3 36 46 116
2014 EN-03 18 18 18 5 36 5 0 38 43 22
2014 EN-04 8 27 22 13 27 0 4 35 41 53
2014 EN-05 4 32 12 20 32 0 0 36 52 25
2014 EN-06 8 25 17 33 8 0 8 36 45 12
2011 EN 12 26 22 17 19 2 1 40 37 167
2011 EN-02 9 36 36 18 0 0 0 45 18 11
2011 EN-03 27 27 22 14 8 3 0 56 22 37
2011 EN-04 3 27 22 17 27 5 0 32 46 60
2011 EN-05 8 22 19 25 25 0 0 31 50 36
2011 EN-06 17 26 22 13 13 0 9 48 29 23
2008 EN 18 35 15 18 12 1 1 54 30 139
2008 EN-03 10 58 16 6 10 0 0 68 16 31
2008 EN-04 24 24 12 18 14 4 2 52 35 49
2008 EN-05 14 25 22 28 11 0 0 39 39 36
2008 EN-06 12 47 6 18 12 0 6 63 31 17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 39 19 19 4 5 0 56 24 107
2017 EN-03 30 40 10 15 0 5 0 74 16 20
2017 EN-04 12 38 14 19 7 10 0 55 29 42
2017 EN-05 11 33 33 22 0 0 0 44 22 27
2017 EN-06 7 40 20 27 7 0 0 47 33 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic