2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	31	55	6	6	1	86	7	107
2017	EN-03	40	45	10	5	0	85	5	20
2017	EN-04	21	64	2	12	0	86	12	42
2017	EN-05	33	56	4	4	4	89	7	27
2017	EN-06	40	40	20	0	0	80	0	15
2014	EN	25	50	11	13	1	75	14	116
2014	EN-03	18	64	14	5	0	82	5	22
2014	EN-04	36	47	8	9	0	83	9	53
2014	EN-05	8	48	12	32	0	56	32	25
2014	EN-06	25	58	8	0	8	83	8	12
2011	EN	41	48	5	5	1	89	6	167
2011	EN-02	64	36	0	0	0	100	0	11
2011	EN-03	51	49	0	0	0	100	0	37
2011	EN-04	32	52	5	10	2	83	12	60
2011	EN-05	39	50	6	6	0	89	6	36
2011	EN-06	43	39	13	4	0	83	4	23
2008	EN	44	44	5	4	3	88	7	139
2008	EN-03	45	48	3	3	0	94	3	31
2008	EN-04	39	51	4	2	4	90	6	49
2008	EN-05	47	42	6	3	3	89	6	36
2008	EN-06	29	35	12	18	6	65	24	17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	30	5	5	3	3	1	87	8	107
2017	EN-03	65	25	5	0	0	0	5	95	0	20
2017	EN-04	50	29	10	2	5	5	0	83	8	42
2017	EN-05	52	37	0	7	4	0	0	89	11	27
2017	EN-06	47	33	0	13	0	7	0	86	14	15
2014	EN	60	24	8	3	2	3	0	87	5	116
2014	EN-03	50	41	0	5	0	5	0	95	5	22
2014	EN-04	66	21	4	5	2	2	0	89	7	53
2014	EN-05	60	20	16	0	0	4	0	83	0	25
2014	EN-06	58	25	8	0	8	0	0	83	8	12
2011	EN	64	19	6	6	2	1	2	86	8	167
2011	EN-02	64	36	0	0	0	0	0	100	0	11
2011	EN-03	68	19	8	0	0	5	0	91	0	37
2011	EN-04	62	13	7	10	5	0	3	78	16	60
2011	EN-05	64	22	6	6	0	0	3	89	6	36
2011	EN-06	65	22	4	9	0	0	0	87	9	23
2008	EN	57	25	8	4	4	0	2	84	8	138
2008	EN-03	63	33	0	3	0	0	0	97	3	30
2008	EN-04	61	18	12	2	6	0	0	80	8	49
2008	EN-05	56	28	6	0	6	0	6	88	6	36
2008	EN-06	35	29	12	18	6	0	0	65	24	17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	51	22	6	18	3	0	1	74	21	107
2017	EN-03	65	20	5	10	0	0	0	85	10	20
2017	EN-04	45	19	7	24	2	0	2	66	27	42
2017	EN-05	52	22	7	15	4	0	0	74	19	27
2017	EN-06	33	40	0	20	7	0	0	73	27	15
2014	EN	52	19	7	12	9	0	2	72	21	116
2014	EN-03	55	23	0	9	9	0	5	81	19	22
2014	EN-04	55	15	9	9	9	0	2	71	19	53
2014	EN-05	56	16	4	16	8	0	0	72	24	25
2014	EN-06	33	33	8	25	0	0	0	67	25	12
2011	EN	57	14	7	17	5	0	0	71	22	167
2011	EN-02	55	18	18	9	0	0	0	73	9	11
2011	EN-03	59	11	5	19	5	0	0	70	24	37
2011	EN-04	55	18	3	20	3	0	0	73	23	60
2011	EN-05	58	14	8	11	8	0	0	72	19	36
2011	EN-06	57	9	9	17	9	0	0	65	26	23
2008	EN	45	22	9	15	7	1	1	68	23	138
2008	EN-03	50	23	3	13	10	0	0	73	23	30
2008	EN-04	49	24	6	16	4	0	0	73	20	49
2008	EN-05	50	17	17	11	6	0	0	67	17	36
2008	EN-06	18	24	6	29	18	0	6	44	50	17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	42	32	9	9	7	0	74	17	107
2017	EN-03	50	35	15	0	0	0	85	0	20
2017	EN-04	38	36	10	10	7	0	74	17	42
2017	EN-05	33	26	7	19	15	0	59	33	27
2017	EN-06	53	27	7	7	7	0	80	13	15
2014	EN	41	35	9	10	3	1	78	13	116
2014	EN-03	36	41	5	14	5	0	77	18	22
2014	EN-04	49	30	9	7	2	2	81	9	53
2014	EN-05	20	48	16	12	4	0	68	16	25
2014	EN-06	67	17	0	17	0	0	83	17	12
2011	EN	47	39	7	6	1	0	86	7	166
2011	EN-02	45	36	9	9	0	0	82	9	11
2011	EN-03	56	33	3	8	0	0	89	8	36
2011	EN-04	38	43	8	7	3	0	82	10	60
2011	EN-05	47	39	8	6	0	0	86	6	36
2011	EN-06	57	35	9	0	0	0	91	0	23

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	45	19	16	1	2	64	17	107
2017	EN-03	15	60	15	5	5	0	75	10	20
2017	EN-04	14	48	14	21	0	2	63	22	42
2017	EN-05	15	44	22	19	0	0	59	19	27
2017	EN-06	27	20	33	13	0	7	50	14	15
2014	EN	14	41	20	16	8	1	56	24	116
2014	EN-03	9	55	14	18	5	0	64	23	22
2014	EN-04	15	38	26	11	8	2	54	19	53
2014	EN-05	8	40	12	28	12	0	48	40	25
2014	EN-06	25	50	17	8	0	0	75	8	12
2011	EN	19	47	20	8	4	1	67	12	167
2011	EN-02	18	82	0	0	0	0	100	0	11
2011	EN-03	19	49	16	16	0	0	68	16	37
2011	EN-04	13	50	17	10	10	0	63	20	60
2011	EN-05	14	44	33	6	0	3	60	6	36
2011	EN-06	43	26	26	0	0	4	73	0	23
2008	EN	16	45	19	16	4	1	62	20	139
2008	EN-03	13	55	19	10	3	0	68	13	31
2008	EN-04	22	41	16	16	4	0	63	20	49
2008	EN-05	14	39	17	22	6	3	54	29	36
2008	EN-06	6	47	29	18	0	0	53	18	17

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	40	42	12	5	1	0	82	6	107
2017	EN-03	65	30	5	0	0	0	95	0	20
2017	EN-04	29	52	14	5	0	0	81	5	42
2017	EN-05	33	41	11	11	4	0	74	15	27
2017	EN-06	47	33	20	0	0	0	80	0	15
2014	EN	34	47	8	9	2	1	82	10	116
2014	EN-03	41	41	5	14	0	0	82	14	22
2014	EN-04	34	53	6	4	2	2	88	6	53
2014	EN-05	28	48	12	12	0	0	76	12	25
2014	EN-06	42	33	17	0	8	0	75	8	12
2011	EN	53	37	7	3	1	0	89	4	167
2011	EN-02	55	45	0	0	0	0	100	0	11
2011	EN-03	54	38	3	3	3	0	92	5	37
2011	EN-04	52	33	8	5	2	0	85	7	60
2011	EN-05	44	47	6	3	0	0	92	3	36
2011	EN-06	65	22	13	0	0	0	87	0	23
2008	EN	43	42	12	2	1	0	85	3	139
2008	EN-03	42	42	16	0	0	0	84	0	31
2008	EN-04	45	45	8	0	2	0	90	2	49
2008	EN-05	44	36	17	3	0	0	81	3	36
2008	EN-06	47	35	12	6	0	0	82	6	17

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	50	35	10	4	1	0	85	5	106
2017	EN-03	65	30	5	0	0	0	95	0	20
2017	EN-04	41	39	17	0	2	0	80	2	41
2017	EN-05	44	37	4	15	0	0	81	15	27
2017	EN-06	67	20	13	0	0	0	87	0	15
2014	EN	39	46	8	4	3	1	85	7	116
2014	EN-03	32	50	9	5	5	0	82	9	22
2014	EN-04	44	45	6	2	2	2	90	4	53
2014	EN-05	24	60	12	4	0	0	84	4	25
2014	EN-06	67	17	0	8	8	0	83	17	12
2011	EN	54	40	3	3	0	0	94	3	167
2011	EN-02	36	55	9	0	0	0	91	0	11
2011	EN-03	57	38	3	3	0	0	95	3	37
2011	EN-04	57	35	3	5	0	0	92	5	60
2011	EN-05	39	58	0	3	0	0	97	3	36
2011	EN-06	74	22	4	0	0	0	96	0	23
2008	EN	49	45	4	2	0	0	94	2	139
2008	EN-03	52	45	3	0	0	0	97	0	31
2008	EN-04	39	57	2	2	0	0	96	2	49
2008	EN-05	50	42	6	3	0	0	92	3	36
2008	EN-06	65	24	6	6	0	0	88	6	17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	50	39	5	5	1	0	91	5	106
2017	EN-03	75	25	0	0	0	0	100	0	20
2017	EN-04	44	41	7	5	2	0	88	5	41
2017	EN-05	26	56	7	11	0	0	81	11	27
2017	EN-06	67	33	0	0	0	0	100	0	15
2014	EN	45	39	12	2	1	1	86	2	115
2014	EN-03	41	41	14	5	0	0	82	5	22
2014	EN-04	41	44	14	0	2	0	86	0	52
2014	EN-05	44	48	4	4	0	0	92	4	25
2014	EN-06	83	0	17	0	0	0	83	0	12

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	41	11	7	2	1	0	79	9	106
2017	EN-03	50	35	0	15	0	0	0	85	15	20
2017	EN-04	34	51	7	2	2	2	0	88	5	41
2017	EN-05	26	33	26	11	4	0	0	59	15	27
2017	EN-06	33	47	13	7	0	0	0	80	7	15
2014	EN	22	49	15	8	4	1	1	73	12	116
2014	EN-03	23	59	9	5	0	5	0	86	5	22
2014	EN-04	32	49	13	4	2	0	0	81	6	53
2014	EN-05	12	40	20	16	8	0	4	54	25	25
2014	EN-06	8	58	8	8	17	0	0	67	25	12
2011	EN	38	40	11	8	1	1	2	80	9	167
2011	EN-02	55	27	9	0	0	9	0	90	0	11
2011	EN-03	49	41	8	3	0	0	0	89	3	37
2011	EN-04	40	40	5	12	2	0	2	81	14	60
2011	EN-05	25	53	14	8	0	0	0	78	8	36
2011	EN-06	30	22	30	9	0	0	9	57	10	23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	19	11	22	14	5	11	44	42	106
2017	EN-03	30	25	10	5	10	5	15	69	19	20
2017	EN-04	22	17	12	24	5	5	15	48	36	41
2017	EN-05	11	15	11	26	22	7	7	31	56	27
2017	EN-06	0	13	13	33	33	0	7	14	71	15
2014	EN	8	20	11	18	34	2	8	30	57	116
2014	EN-03	9	18	14	18	23	5	14	33	50	22
2014	EN-04	11	24	11	17	28	0	8	39	49	53
2014	EN-05	0	16	12	16	52	0	4	17	71	25
2014	EN-06	8	8	8	25	42	0	8	18	73	12
2011	EN	18	16	17	15	20	4	10	40	41	167
2011	EN-02	9	27	36	0	0	9	18	50	0	11
2011	EN-03	27	14	16	14	3	11	16	56	22	37
2011	EN-04	22	22	20	8	22	3	3	46	32	60
2011	EN-05	8	8	11	33	25	0	14	19	68	36
2011	EN-06	13	13	9	13	43	0	9	29	62	23
2008	EN	12	20	14	20	25	3	8	35	50	138
2008	EN-03	13	29	19	6	19	6	6	48	30	31
2008	EN-04	20	14	10	12	27	4	12	41	46	49
2008	EN-05	3	20	20	34	20	0	3	24	56	35
2008	EN-06	0	18	6	29	41	0	6	19	75	17

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	46	13	6	5	76	11	107
2017	EN-03	45	40	10	5	0	85	5	20
2017	EN-04	21	50	14	10	5	71	14	42
2017	EN-05	29	41	15	7	7	70	15	27
2017	EN-06	27	53	13	0	7	80	7	15
2014	EN	17	53	12	13	4	71	17	116
2014	EN-03	18	45	18	18	0	64	18	22
2014	EN-04	21	58	9	8	4	79	11	53
2014	EN-05	12	52	12	20	4	64	24	25
2014	EN-06	17	58	8	8	8	75	17	12
2011	EN	34	49	11	4	2	83	6	167
2011	EN-02	27	73	0	0	0	100	0	11
2011	EN-03	35	57	5	0	3	92	3	37
2011	EN-04	37	42	12	5	5	78	10	60
2011	EN-05	22	56	19	3	0	78	3	36
2011	EN-06	48	35	9	9	0	83	9	23
2008	EN	35	47	9	6	3	82	9	139
2008	EN-03	39	35	13	10	3	74	13	31
2008	EN-04	35	57	6	2	0	92	2	49
2008	EN-05	36	42	8	11	3	78	14	36
2008	EN-06	35	41	12	6	6	76	12	17

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	20	34	19	19	7	0	55	26	107
2017	EN-03	35	30	20	10	5	0	65	15	20
2017	EN-04	21	31	21	17	10	0	52	26	42
2017	EN-05	11	33	30	22	4	0	44	26	27
2017	EN-06	13	40	0	33	13	0	53	47	15
2014	EN	16	38	11	23	11	0	54	35	116
2014	EN-03	14	50	14	14	9	0	64	23	22
2014	EN-04	15	38	13	27	8	0	53	34	53
2014	EN-05	20	24	12	28	16	0	44	44	25
2014	EN-06	17	58	0	17	8	0	75	25	12
2011	EN	20	44	17	14	4	1	65	18	167
2011	EN-02	18	55	27	0	0	0	73	0	11
2011	EN-03	24	51	11	11	3	0	76	14	37
2011	EN-04	22	43	17	15	2	2	66	17	60
2011	EN-05	14	42	25	17	3	0	56	19	36
2011	EN-06	22	35	9	17	13	4	59	32	23

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	20	44	18	12	5	1	65	17	107
2017	EN-03	30	35	25	5	5	0	65	10	20
2017	EN-04	14	45	19	12	7	2	61	20	42
2017	EN-05	11	52	19	19	0	0	63	19	27
2017	EN-06	33	40	7	13	7	0	73	20	15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	47	15	6	0	0	79	6	107
2017	EN-03	25	70	5	0	0	0	95	0	20
2017	EN-04	21	45	21	12	0	0	67	12	42
2017	EN-05	29	52	11	7	0	0	81	7	27
2017	EN-06	67	13	20	0	0	0	80	0	15
2014	EN	31	44	15	7	3	1	76	10	116
2014	EN-03	18	41	27	5	5	5	62	10	22
2014	EN-04	28	51	13	8	0	0	79	8	53
2014	EN-05	36	40	16	4	4	0	76	8	25
2014	EN-06	58	25	0	8	8	0	83	17	12
2011	EN	40	46	10	4	0	1	86	4	166
2011	EN-02	45	36	18	0	0	0	82	0	11
2011	EN-03	42	50	3	6	0	0	92	6	36
2011	EN-04	42	45	12	2	0	0	87	2	60
2011	EN-05	25	53	14	8	0	0	78	8	36
2011	EN-06	52	35	4	4	0	4	91	5	23
2008	EN	35	42	14	6	3	0	77	9	139
2008	EN-03	35	29	29	6	0	0	65	6	31
2008	EN-04	39	45	10	4	2	0	84	6	49
2008	EN-05	33	44	11	6	6	0	78	11	36
2008	EN-06	29	47	12	6	6	0	76	12	17

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	25	46	7	11	9	1	72	21	107
2017	EN-03	35	40	10	10	5	0	75	15	20
2017	EN-04	14	50	10	10	14	2	66	24	42
2017	EN-05	26	52	4	15	4	0	78	19	27
2017	EN-06	33	33	7	13	13	0	67	27	15

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	45	40	11	4	1	84	5	107
2017	EN-03	50	35	15	0	0	85	0	20
2017	EN-04	40	45	10	2	2	86	5	42
2017	EN-05	37	45	11	7	0	81	7	27
2017	EN-06	60	20	13	7	0	80	7	15
2014	EN	46	40	7	6	2	85	8	116
2014	EN-03	32	55	5	9	0	86	9	22
2014	EN-04	53	36	8	4	0	89	4	53
2014	EN-05	40	40	8	4	8	80	12	25
2014	EN-06	58	25	8	8	0	83	8	12
2011	EN	55	39	5	1	1	93	1	166
2011	EN-02	55	45	0	0	0	100	0	11
2011	EN-03	51	43	5	0	0	95	0	37
2011	EN-04	54	36	8	0	2	90	2	59
2011	EN-05	50	44	3	3	0	94	3	36
2011	EN-06	70	26	4	0	0	96	0	23

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	37	18	17	3	63	19	107
2017	EN-03	30	45	10	15	0	75	15	20
2017	EN-04	17	36	21	19	7	52	26	42
2017	EN-05	22	45	19	15	0	67	15	27
2017	EN-06	47	13	20	20	0	60	20	15
2014	EN	16	51	16	12	5	67	17	116
2014	EN-03	18	36	27	9	9	55	18	22
2014	EN-04	19	53	17	9	2	72	11	53
2014	EN-05	8	56	4	24	8	64	32	25
2014	EN-06	25	58	8	8	0	83	8	12
2011	EN	36	42	15	6	1	78	7	166
2011	EN-02	36	64	0	0	0	100	0	11
2011	EN-03	51	30	19	0	0	81	0	37
2011	EN-04	32	39	19	10	0	71	10	59
2011	EN-05	19	56	17	8	0	75	8	36
2011	EN-06	48	39	4	4	4	87	9	23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	32	14	19	6	60	26	107
2017	EN-03	40	35	10	10	5	75	15	20
2017	EN-04	17	40	14	19	10	57	29	42
2017	EN-05	26	30	15	22	7	55	30	27
2017	EN-06	40	7	20	33	0	47	33	15
2014	EN	24	40	18	10	7	65	17	116
2014	EN-03	36	27	18	14	5	64	18	22
2014	EN-04	19	51	21	9	0	70	9	53
2014	EN-05	20	28	20	12	20	48	32	25
2014	EN-06	33	50	8	8	0	83	8	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	40	21	11	2	2	2	64	14	107
2017	EN-03	40	35	20	0	5	0	0	75	5	20
2017	EN-04	12	43	21	12	2	5	5	61	16	42
2017	EN-05	15	44	22	19	0	0	0	59	19	27
2017	EN-06	20	40	27	13	0	0	0	60	13	15
2014	EN	13	37	26	18	3	2	1	51	22	116
2014	EN-03	14	45	18	23	0	0	0	59	23	22
2014	EN-04	13	38	27	15	4	4	0	53	20	53
2014	EN-05	12	32	32	20	4	0	0	44	24	25
2014	EN-06	17	42	17	17	0	0	8	64	18	12
2011	EN	32	44	15	5	2	1	1	77	7	166
2011	EN-02	27	55	18	0	0	0	0	82	0	11
2011	EN-03	39	44	8	3	0	3	3	88	3	36
2011	EN-04	35	40	15	5	3	2	0	76	8	60
2011	EN-05	22	50	17	8	3	0	0	72	11	36
2011	EN-06	30	39	22	4	4	0	0	70	9	23

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	33	43	10	10	3	77	13	107
2017	EN-03	55	40	0	5	0	95	5	20
2017	EN-04	29	40	14	14	2	69	17	42
2017	EN-05	22	55	11	4	7	78	11	27
2017	EN-06	33	33	13	20	0	67	20	15
2014	EN	25	50	11	10	3	75	14	116
2014	EN-03	27	45	14	14	0	73	14	22
2014	EN-04	28	53	9	6	4	81	9	53
2014	EN-05	16	48	12	20	4	64	24	25
2014	EN-06	33	50	8	8	0	83	8	12
2011	EN	47	44	5	3	1	91	4	167
2011	EN-02	55	45	0	0	0	100	0	11
2011	EN-03	51	46	0	3	0	97	3	37
2011	EN-04	48	40	3	5	3	88	8	60
2011	EN-05	36	50	14	0	0	86	0	36
2011	EN-06	48	43	4	4	0	91	4	23
2008	EN	42	45	6	6	1	87	7	139
2008	EN-03	52	35	6	3	3	87	6	31
2008	EN-04	37	55	8	0	0	92	0	49
2008	EN-05	44	36	6	14	0	81	14	36
2008	EN-06	41	47	0	12	0	88	12	17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	40	24	9	1	0	0	66	10	107
2017	EN-03	50	25	20	5	0	0	0	75	5	20
2017	EN-04	29	50	17	5	0	0	0	79	5	42
2017	EN-05	15	33	33	19	0	0	0	48	19	27
2017	EN-06	0	40	40	13	7	0	0	40	20	15
2014	EN	21	35	27	14	3	0	1	57	17	116
2014	EN-03	27	41	23	9	0	0	0	68	9	22
2014	EN-04	21	47	24	8	0	0	0	68	8	53
2014	EN-05	16	28	20	32	4	0	0	44	36	25
2014	EN-06	8	0	58	17	8	0	8	9	27	12
2011	EN	30	39	18	9	4	0	0	69	13	166
2011	EN-02	45	45	9	0	0	0	0	91	0	11
2011	EN-03	46	46	8	0	0	0	0	92	0	37
2011	EN-04	27	45	18	2	8	0	0	72	10	60
2011	EN-05	23	29	31	14	3	0	0	51	17	35
2011	EN-06	17	22	17	39	4	0	0	39	43	23
2008	EN	21	42	19	11	5	1	0	64	16	139
2008	EN-03	19	55	10	6	3	6	0	79	10	31
2008	EN-04	29	43	18	8	2	0	0	71	10	49
2008	EN-05	17	31	25	19	8	0	0	47	28	36
2008	EN-06	0	41	35	12	12	0	0	41	24	17

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	9	41	28	13	6	2	1	20	52	107
2017	EN-03	5	30	30	15	15	0	5	32	37	20
2017	EN-04	10	43	38	5	2	2	0	7	54	42
2017	EN-05	15	52	15	11	4	4	0	15	69	27
2017	EN-06	7	40	27	13	13	0	0	27	47	15
2014	EN	17	31	44	3	4	0	0	8	48	116
2014	EN-03	18	32	45	0	5	0	0	5	50	22
2014	EN-04	11	32	47	6	4	0	0	9	44	53
2014	EN-05	20	36	40	0	4	0	0	4	56	25
2014	EN-06	17	25	42	8	8	0	0	17	42	12
2011	EN	7	23	36	23	10	0	2	33	30	166
2011	EN-02	0	27	36	9	27	0	0	36	27	11
2011	EN-03	0	22	33	28	14	0	3	43	23	36
2011	EN-04	3	17	40	30	8	0	2	39	20	60
2011	EN-05	17	28	33	19	3	0	0	22	44	36
2011	EN-06	13	30	35	9	9	0	4	18	45	23
2008	EN	10	23	38	22	4	1	1	27	34	139
2008	EN-03	3	13	32	39	10	3	0	50	17	31
2008	EN-04	10	27	39	20	2	0	2	23	38	49
2008	EN-05	11	25	42	17	3	0	3	20	37	36
2008	EN-06	18	35	29	18	0	0	0	18	53	17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	7	21	27	27	13	4	1	42	30	107
2017	EN-03	0	10	20	50	15	5	0	68	11	20
2017	EN-04	12	26	38	17	5	2	0	22	39	42
2017	EN-05	4	22	26	26	15	4	4	44	28	27
2017	EN-06	13	27	13	20	20	7	0	43	43	15
2014	EN	16	37	28	12	4	1	1	17	54	116
2014	EN-03	18	41	27	14	0	0	0	14	59	22
2014	EN-04	11	38	34	11	2	2	2	14	51	53
2014	EN-05	24	44	12	12	8	0	0	20	68	25
2014	EN-06	0	25	42	17	17	0	0	33	25	12
2011	EN	2	14	36	23	20	1	3	46	17	167
2011	EN-02	0	9	36	18	36	0	0	55	9	11
2011	EN-03	3	16	30	16	32	0	3	50	19	37
2011	EN-04	2	12	28	27	27	2	3	56	14	60
2011	EN-05	0	14	50	33	0	3	0	34	14	36
2011	EN-06	4	22	43	13	9	0	9	24	29	23
2008	EN	9	17	31	30	9	3	2	41	27	139
2008	EN-03	0	10	35	29	13	13	0	48	11	31
2008	EN-04	10	14	29	35	10	0	2	46	25	49
2008	EN-05	11	17	33	31	6	0	3	37	29	36
2008	EN-06	12	41	29	18	0	0	0	18	53	17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	27	20	14	6	3	2	20	58	107
2017	EN-03	15	25	25	10	15	5	5	28	44	20
2017	EN-04	36	29	17	17	2	0	0	19	64	42
2017	EN-05	26	18	33	11	4	4	4	16	48	27
2017	EN-06	40	47	7	0	7	0	0	7	87	15
2014	EN	38	32	17	9	3	1	1	12	72	115
2014	EN-03	36	36	9	14	0	5	0	14	76	22
2014	EN-04	32	31	21	12	2	0	2	14	65	52
2014	EN-05	48	24	20	0	8	0	0	8	72	25
2014	EN-06	33	58	8	0	0	0	0	0	92	12
2011	EN	22	29	23	16	8	1	2	25	52	166
2011	EN-02	0	45	27	9	18	0	0	27	45	11
2011	EN-03	11	28	25	19	14	0	3	34	40	36
2011	EN-04	13	27	25	23	8	0	3	33	41	60
2011	EN-05	36	25	22	14	0	3	0	14	63	36
2011	EN-06	48	35	13	0	4	0	0	4	83	23
2008	EN	17	34	22	17	7	1	1	25	52	139
2008	EN-03	6	32	26	16	16	3	0	33	40	31
2008	EN-04	12	31	20	24	8	2	2	34	45	49
2008	EN-05	25	33	28	14	0	0	0	14	58	36
2008	EN-06	35	53	6	6	0	0	0	6	88	17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	12	21	34	22	9	0	1	32	33	105
2017	EN-03	0	20	15	35	30	0	0	65	20	20
2017	EN-04	17	19	40	21	2	0	0	24	36	42
2017	EN-05	15	27	42	8	4	0	4	12	44	26
2017	EN-06	14	21	36	21	7	0	0	29	36	14
2014	EN	16	26	37	17	3	1	0	21	42	115
2014	EN-03	18	14	32	27	5	5	0	33	33	22
2014	EN-04	9	26	42	19	4	0	0	23	36	53
2014	EN-05	25	33	33	4	4	0	0	8	58	24
2014	EN-06	17	33	42	8	0	0	0	8	50	12
2011	EN	10	21	25	31	12	0	1	44	31	165
2011	EN-02	0	9	18	45	27	0	0	73	9	11
2011	EN-03	0	9	23	40	26	0	3	68	9	35
2011	EN-04	8	17	33	32	8	0	2	41	25	60
2011	EN-05	19	28	19	28	6	0	0	33	47	36
2011	EN-06	17	43	22	13	4	0	0	17	61	23
2008	EN	6	22	29	32	10	0	2	43	28	139
2008	EN-03	3	3	35	35	19	0	3	57	7	31
2008	EN-04	6	24	16	41	10	0	2	52	31	49
2008	EN-05	3	31	33	25	6	0	3	31	34	36
2008	EN-06	18	35	41	6	0	0	0	6	53	17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	18	25	25	21	8	1	2	30	44	107
2017	EN-03	10	15	25	30	20	0	0	50	25	20
2017	EN-04	19	24	40	14	2	0	0	17	43	42
2017	EN-05	19	33	11	22	7	4	4	32	56	27
2017	EN-06	27	33	13	7	13	0	7	21	64	15
2014	EN	25	40	22	10	2	1	1	12	66	115
2014	EN-03	32	27	27	14	0	0	0	14	59	22
2014	EN-04	25	40	21	12	0	0	2	12	67	52
2014	EN-05	28	40	16	8	8	0	0	16	68	25
2014	EN-06	8	58	33	0	0	0	0	0	67	12
2011	EN	14	29	27	17	11	2	1	28	44	167
2011	EN-02	0	9	64	9	18	0	0	27	9	11
2011	EN-03	3	32	19	19	22	3	3	43	37	37
2011	EN-04	12	30	27	17	10	3	2	28	44	60
2011	EN-05	22	25	28	22	3	0	0	25	47	36
2011	EN-06	30	35	22	9	4	0	0	13	65	23
2008	EN	17	24	29	17	10	1	1	28	42	139
2008	EN-03	16	10	35	26	10	3	0	37	27	31
2008	EN-04	12	29	22	20	14	0	2	35	42	49
2008	EN-05	17	28	42	8	6	0	0	14	44	36
2008	EN-06	35	41	18	0	0	0	6	0	81	17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	12	27	33	16	1	2	51	21	107
2017	EN-03	5	5	15	40	35	0	0	75	10	20
2017	EN-04	10	19	29	43	0	0	0	43	29	42
2017	EN-05	7	15	29	22	19	0	7	44	24	27
2017	EN-06	13	0	40	27	20	0	0	47	13	15
2014	EN	8	15	28	34	7	2	7	44	24	116
2014	EN-03	5	18	41	27	0	5	5	30	25	22
2014	EN-04	9	13	28	32	6	0	11	43	25	53
2014	EN-05	12	16	20	36	16	0	0	52	28	25
2014	EN-06	0	8	25	50	8	0	8	64	9	12
2011	EN	0	9	21	33	30	2	6	67	10	166
2011	EN-02	0	18	18	18	27	9	9	56	22	11
2011	EN-03	0	11	17	22	42	3	6	70	12	36
2011	EN-04	0	3	17	37	30	2	12	77	4	60
2011	EN-05	0	14	25	39	22	0	0	61	14	36
2011	EN-06	0	9	35	35	22	0	0	57	9	23
2008	EN	3	8	25	37	21	2	4	62	12	139
2008	EN-03	3	6	16	39	32	3	0	73	10	31
2008	EN-04	0	8	14	45	20	2	10	74	9	49
2008	EN-05	0	14	39	31	14	0	3	46	14	36
2008	EN-06	18	0	47	29	6	0	0	35	18	17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	20	20	32	16	7	3	1	24	42	107
2017	EN-03	10	20	35	20	15	0	0	35	30	20
2017	EN-04	26	24	29	14	5	2	0	20	51	42
2017	EN-05	11	15	41	11	11	7	4	25	29	27
2017	EN-06	40	27	20	13	0	0	0	13	67	15
2014	EN	29	30	23	9	4	2	2	14	62	116
2014	EN-03	32	27	18	9	0	9	5	11	68	22
2014	EN-04	22	25	32	11	8	0	2	19	48	53
2014	EN-05	28	48	12	12	0	0	0	12	76	25
2014	EN-06	50	25	17	0	8	0	0	8	75	12

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	52	21	8	15	3	1	74	18	107
2017	EN-03	70	15	0	15	0	0	85	15	20
2017	EN-04	45	21	12	14	5	2	68	20	42
2017	EN-05	52	22	7	15	4	0	74	19	27
2017	EN-06	47	20	13	20	0	0	67	20	15
2014	EN	60	19	6	6	8	1	80	14	116
2014	EN-03	68	14	9	0	9	0	82	9	22
2014	EN-04	61	19	5	6	9	0	80	15	53
2014	EN-05	60	16	8	8	4	4	79	13	25
2014	EN-06	42	42	0	17	0	0	83	17	12
2011	EN	49	20	8	14	8	1	70	22	166
2011	EN-02	45	18	18	9	9	0	64	18	11
2011	EN-03	50	22	3	17	8	0	72	25	36
2011	EN-04	50	18	5	13	12	2	69	25	60
2011	EN-05	53	25	11	8	3	0	78	11	36
2011	EN-06	43	13	13	26	4	0	57	30	23
2008	EN	49	22	9	10	8	1	72	18	139
2008	EN-03	52	29	6	0	13	0	81	13	31
2008	EN-04	57	14	12	12	4	0	71	16	49
2008	EN-05	44	31	11	3	8	3	77	11	36
2008	EN-06	35	18	6	29	6	6	56	38	17

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	32	14	7	6	7	5	69	15	107
2017	EN-03	50	30	10	5	5	0	0	80	10	20
2017	EN-04	24	36	12	2	7	12	7	74	12	42
2017	EN-05	11	37	22	15	4	7	4	54	21	27
2017	EN-06	33	27	13	13	7	0	7	64	21	15
2014	EN	26	39	20	3	3	8	3	72	6	116
2014	EN-03	27	59	5	0	0	9	0	95	0	22
2014	EN-04	25	28	25	4	4	11	4	62	9	53
2014	EN-05	24	44	20	0	4	4	4	74	4	25
2014	EN-06	42	33	17	8	0	0	0	75	8	12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	41	37	7	8	7	0	78	15	106
2017	EN-03	55	25	10	5	5	0	80	10	20
2017	EN-04	33	43	5	10	10	0	76	19	42
2017	EN-05	31	46	12	12	0	0	77	12	26
2017	EN-06	47	33	0	7	13	0	80	20	15
2014	EN	39	39	11	7	3	2	79	10	116
2014	EN-03	27	55	9	5	5	0	82	9	22
2014	EN-04	44	34	11	8	2	2	79	10	53
2014	EN-05	28	48	12	4	4	4	79	8	25
2014	EN-06	67	17	0	17	0	0	83	17	12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	27	42	19	7	1	1	2	71	9	107
2017	EN-03	55	30	10	5	0	0	0	85	5	20
2017	EN-04	17	50	21	12	0	0	0	67	12	42
2017	EN-05	22	37	26	0	4	4	7	67	4	27
2017	EN-06	20	47	20	13	0	0	0	67	13	15
2014	EN	28	42	12	5	1	3	9	80	7	116
2014	EN-03	27	41	18	0	0	9	5	79	0	22
2014	EN-04	23	49	8	8	2	2	9	81	11	53
2014	EN-05	28	40	16	8	0	0	8	74	9	25
2014	EN-06	58	25	17	0	0	0	0	83	0	12
2011	EN	41	36	12	5	2	1	2	80	8	167
2011	EN-02	55	45	0	0	0	0	0	100	0	11
2011	EN-03	43	41	8	5	0	0	3	86	6	37
2011	EN-04	35	35	13	8	3	3	2	74	12	60
2011	EN-05	42	33	14	0	6	0	6	79	6	36
2011	EN-06	43	30	17	9	0	0	0	74	9	23
2008	EN	33	41	10	8	6	1	0	75	15	139
2008	EN-03	35	45	10	6	3	0	0	81	10	31
2008	EN-04	33	35	14	12	6	0	0	67	18	49
2008	EN-05	31	39	8	6	11	6	0	74	18	36
2008	EN-06	29	59	0	6	6	0	0	88	12	17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	24	15	15	10	15	1	52	30	106
2017	EN-03	45	25	0	15	5	10	0	78	22	20
2017	EN-04	15	29	17	10	12	17	0	53	26	41
2017	EN-05	4	22	26	22	11	11	4	30	39	27
2017	EN-06	20	20	13	20	13	13	0	46	38	15
2014	EN	15	26	16	14	9	12	9	51	29	116
2014	EN-03	9	18	14	14	14	27	5	40	40	22
2014	EN-04	11	30	13	11	9	13	11	55	28	53
2014	EN-05	12	24	24	20	8	4	8	41	32	25
2014	EN-06	42	25	8	17	8	0	0	67	25	12
2011	EN	36	26	23	4	4	6	2	67	8	167
2011	EN-02	45	36	9	0	0	9	0	90	0	11
2011	EN-03	35	32	22	5	0	3	3	71	6	37
2011	EN-04	32	28	17	3	8	10	2	68	13	60
2011	EN-05	33	17	36	3	3	6	3	55	6	36
2011	EN-06	48	17	26	9	0	0	0	65	9	23
2008	EN	37	32	9	9	8	4	0	72	18	139
2008	EN-03	35	35	6	10	3	10	0	79	14	31
2008	EN-04	39	27	10	10	12	2	0	67	23	49
2008	EN-05	36	33	11	6	8	6	0	74	15	36
2008	EN-06	29	41	6	18	6	0	0	71	24	17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	6	23	24	9	8	26	4	42	24	105
2017	EN-03	15	10	25	10	5	30	5	38	23	20
2017	EN-04	5	20	22	5	15	29	5	37	30	41
2017	EN-05	0	31	31	15	0	23	0	40	20	26
2017	EN-06	7	33	20	13	7	13	7	50	25	15
2014	EN	7	19	24	14	6	25	5	37	28	116
2014	EN-03	5	18	23	14	0	32	9	38	23	22
2014	EN-04	6	17	21	13	8	28	8	35	33	53
2014	EN-05	4	20	32	16	4	24	0	32	26	25
2014	EN-06	8	33	33	17	0	8	0	45	18	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	50	39	7	3	1	90	4	106
2017	EN-03	55	35	5	5	0	90	5	20
2017	EN-04	54	39	5	0	2	93	2	41
2017	EN-05	41	44	11	4	0	85	4	27
2017	EN-06	47	40	7	7	0	87	7	15
2014	EN	47	41	9	3	0	88	3	116
2014	EN-03	55	41	5	0	0	95	0	22
2014	EN-04	38	45	11	6	0	83	6	53
2014	EN-05	56	36	8	0	0	92	0	25
2014	EN-06	42	42	8	8	0	83	8	12

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	48	37	7	5	3	0	0	85	7	107
2017	EN-03	50	30	10	5	5	0	0	80	10	20
2017	EN-04	50	40	2	5	2	0	0	90	7	42
2017	EN-05	44	41	11	4	0	0	0	85	4	27
2017	EN-06	40	33	13	7	7	0	0	73	13	15
2014	EN	34	43	9	9	4	0	1	77	13	116
2014	EN-03	23	50	14	9	5	0	0	73	14	22
2014	EN-04	44	45	4	4	2	0	2	90	6	53
2014	EN-05	32	44	16	8	0	0	0	76	8	25
2014	EN-06	25	17	17	25	17	0	0	42	42	12
2011	EN	35	38	13	8	5	0	0	74	13	167
2011	EN-02	45	36	9	0	9	0	0	82	9	11
2011	EN-03	43	41	8	8	0	0	0	84	8	37
2011	EN-04	33	38	15	5	8	0	0	72	13	60
2011	EN-05	33	42	11	11	3	0	0	75	14	36
2011	EN-06	26	30	22	17	4	0	0	57	22	23
2008	EN	29	36	17	12	6	1	0	65	18	139
2008	EN-03	32	39	13	10	3	3	0	73	13	31
2008	EN-04	39	29	14	12	6	0	0	67	18	49
2008	EN-05	17	39	22	19	3	0	0	56	22	36
2008	EN-06	18	41	24	6	12	0	0	59	18	17

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	35	6	6	2	2	0	86	8	107
2017	EN-03	60	15	10	10	5	0	0	75	15	20
2017	EN-04	55	33	5	2	2	2	0	90	5	42
2017	EN-05	37	48	11	4	0	0	0	85	4	27
2017	EN-06	47	33	0	13	0	7	0	86	14	15
2014	EN	44	35	9	5	4	1	1	81	10	116
2014	EN-03	36	45	9	5	5	0	0	82	9	22
2014	EN-04	49	39	6	2	2	0	2	90	4	53
2014	EN-05	48	28	16	4	0	4	0	79	4	25
2014	EN-06	42	17	8	17	17	0	0	58	33	12
2011	EN	44	28	15	7	3	2	0	74	10	167
2011	EN-02	55	27	9	0	9	0	0	82	9	11
2011	EN-03	51	19	19	8	0	3	0	72	8	37
2011	EN-04	50	32	10	2	5	2	0	83	7	60
2011	EN-05	36	33	11	14	3	3	0	71	17	36
2011	EN-06	26	26	30	13	0	4	0	55	14	23
2008	EN	39	30	14	8	6	2	1	71	15	139
2008	EN-03	45	29	10	3	6	6	0	79	10	31
2008	EN-04	39	35	10	6	6	2	2	77	13	49
2008	EN-05	31	31	25	8	6	0	0	61	14	36
2008	EN-06	47	18	12	18	6	0	0	65	24	17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	32	8	8	3	0	0	81	11	107
2017	EN-03	55	30	5	5	5	0	0	85	10	20
2017	EN-04	50	29	14	5	2	0	0	79	7	42
2017	EN-05	37	41	7	15	0	0	0	78	15	27
2017	EN-06	53	33	0	7	7	0	0	87	13	15
2014	EN	40	34	13	8	5	0	1	74	13	116
2014	EN-03	50	18	14	9	9	0	0	68	18	22
2014	EN-04	42	41	8	4	4	0	2	85	8	53
2014	EN-05	40	24	24	8	4	0	0	64	12	25
2014	EN-06	25	42	8	17	8	0	0	67	25	12
2011	EN	41	34	9	11	4	1	1	75	16	167
2011	EN-02	45	36	0	18	0	0	0	82	18	11
2011	EN-03	49	35	5	11	0	0	0	84	11	37
2011	EN-04	43	33	7	8	7	0	2	78	15	60
2011	EN-05	31	36	17	11	6	0	0	67	17	36
2011	EN-06	35	26	13	17	4	4	0	64	23	23
2008	EN	37	33	14	10	6	0	0	70	17	139
2008	EN-03	42	35	10	10	3	0	0	77	13	31
2008	EN-04	39	35	12	4	10	0	0	73	14	49
2008	EN-05	28	28	19	19	6	0	0	56	25	36
2008	EN-06	41	35	6	12	6	0	0	76	18	17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	70	24	3	1	1	0	1	95	2	107
2017	EN-03	80	10	5	0	5	0	0	90	5	20
2017	EN-04	64	26	5	2	0	0	2	93	2	42
2017	EN-05	74	26	0	0	0	0	0	100	0	27
2017	EN-06	60	40	0	0	0	0	0	100	0	15
2014	EN	75	16	2	4	1	0	2	93	5	116
2014	EN-03	77	14	0	9	0	0	0	91	9	22
2014	EN-04	76	15	4	2	2	0	2	92	4	53
2014	EN-05	80	12	0	4	0	0	4	96	4	25
2014	EN-06	58	33	0	8	0	0	0	92	8	12
2011	EN	75	11	5	3	4	1	1	88	7	166
2011	EN-02	91	9	0	0	0	0	0	100	0	11
2011	EN-03	78	11	0	5	5	0	0	89	11	37
2011	EN-04	73	10	5	3	7	0	2	85	10	60
2011	EN-05	75	17	6	0	0	0	3	94	0	36
2011	EN-06	68	9	14	5	0	5	0	81	5	22
2008	EN	67	18	4	6	4	0	1	86	10	139
2008	EN-03	87	6	0	3	3	0	0	94	6	31
2008	EN-04	65	14	6	8	4	0	2	81	13	49
2008	EN-05	67	25	3	3	0	0	3	94	3	36
2008	EN-06	41	29	6	12	12	0	0	71	24	17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	50	31	6	5	4	2	4	85	9	106
2017	EN-03	65	15	10	5	0	0	5	84	5	20
2017	EN-04	61	22	0	5	5	2	5	89	11	41
2017	EN-05	33	44	7	4	4	4	4	84	8	27
2017	EN-06	33	40	13	7	7	0	0	73	13	15
2014	EN	38	39	5	4	4	5	4	85	10	116
2014	EN-03	45	32	0	9	0	5	9	89	11	22
2014	EN-04	49	34	6	0	2	6	4	92	2	53
2014	EN-05	24	44	12	8	4	4	4	74	13	25
2014	EN-06	17	58	0	0	17	8	0	82	18	12
2011	EN	42	33	10	7	4	2	1	78	11	165
2011	EN-02	27	45	9	9	0	9	0	80	10	11
2011	EN-03	51	27	14	3	3	0	3	81	6	37
2011	EN-04	49	27	7	7	8	2	0	78	16	59
2011	EN-05	29	46	9	14	0	3	0	76	15	35
2011	EN-06	39	35	17	0	4	0	4	77	5	23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	59	26	4	6	3	2	1	87	9	106
2017	EN-03	55	30	0	5	5	5	0	89	11	20
2017	EN-04	76	12	2	7	2	0	0	88	10	41
2017	EN-05	37	45	7	4	0	4	4	88	4	27
2017	EN-06	53	27	7	7	7	0	0	80	13	15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	59	26	7	3	5	1	86	8	106
2017	EN-03	65	20	5	0	10	0	85	10	20
2017	EN-04	68	22	5	2	2	0	90	5	41
2017	EN-05	41	37	11	4	4	4	81	8	27
2017	EN-06	53	27	7	7	7	0	80	13	15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	57	24	9	5	5	0	81	9	106
2017	EN-03	55	20	15	0	10	0	75	10	20
2017	EN-04	66	22	5	2	5	0	88	7	41
2017	EN-05	44	30	15	11	0	0	74	11	27
2017	EN-06	53	27	7	7	7	0	80	13	15
2014	EN	43	37	4	9	6	1	81	15	116
2014	EN-03	45	41	0	14	0	0	86	14	22
2014	EN-04	51	38	4	2	4	2	90	6	53
2014	EN-05	32	40	12	12	4	0	72	16	25
2014	EN-06	33	25	0	17	25	0	58	42	12

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	15	47	18	0	3	0	18	75	4	34
2017	EN-05	9	41	23	0	0	0	27	69	0	22
2017	EN-06	30	60	10	0	0	0	0	90	0	10
2014	EN	14	32	24	14	0	5	11	55	16	37
2014	EN-05	11	26	21	21	0	11	11	47	27	19
2014	EN-06	25	25	33	8	0	0	8	55	9	12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	31	21	7	7	7	0	61	16	107
2017	EN-03	45	20	15	5	5	10	0	72	11	20
2017	EN-04	19	33	26	7	10	5	0	55	18	42
2017	EN-05	19	37	22	7	4	11	0	62	13	27
2017	EN-06	20	27	20	13	13	7	0	50	29	15
2014	EN	14	30	29	9	4	13	1	51	15	116
2014	EN-03	18	18	32	5	9	14	5	44	17	22
2014	EN-04	15	36	28	6	0	15	0	60	7	53
2014	EN-05	8	16	36	16	8	16	0	29	29	25
2014	EN-06	17	58	17	8	0	0	0	75	8	12
2011	EN	20	40	19	10	2	8	1	66	13	166
2011	EN-02	27	45	18	0	0	9	0	80	0	11
2011	EN-03	22	57	8	0	0	14	0	91	0	37
2011	EN-04	22	33	20	12	3	10	0	61	17	60
2011	EN-05	11	37	26	17	3	6	0	52	21	35
2011	EN-06	22	35	22	13	4	0	4	59	18	23

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	38	17	19	6	1	0	58	25	107
2017	EN-03	40	35	15	5	5	0	0	75	10	20
2017	EN-04	14	36	14	26	7	2	0	51	34	42
2017	EN-05	19	33	30	19	0	0	0	52	19	27
2017	EN-06	7	47	7	20	20	0	0	53	40	15
2014	EN	9	28	28	23	9	2	1	38	34	116
2014	EN-03	18	9	27	27	9	5	5	30	40	22
2014	EN-04	8	39	27	19	6	2	0	48	25	53
2014	EN-05	4	12	32	36	16	0	0	16	52	25
2014	EN-06	8	50	33	0	8	0	0	58	8	12
2011	EN	16	33	27	14	5	4	0	52	20	165
2011	EN-02	36	45	9	9	0	0	0	82	9	11
2011	EN-03	22	43	24	8	3	0	0	65	11	37
2011	EN-04	17	27	29	14	7	7	0	47	22	59
2011	EN-05	11	31	29	23	3	3	0	44	26	35
2011	EN-06	4	30	35	13	13	4	0	36	27	23
2008	EN	11	40	19	17	11	1	0	52	28	139
2008	EN-03	16	45	19	19	0	0	0	61	19	31
2008	EN-04	14	41	18	10	12	4	0	57	23	49
2008	EN-05	3	39	17	28	14	0	0	42	42	36
2008	EN-06	0	29	35	12	24	0	0	29	35	17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	37	22	19	7	5	0	49	27	107
2017	EN-03	20	55	15	5	5	0	0	75	10	20
2017	EN-04	12	31	19	19	10	10	0	47	32	42
2017	EN-05	0	37	33	22	4	4	0	38	27	27
2017	EN-06	7	20	27	33	13	0	0	27	47	15
2014	EN	9	21	26	27	12	6	0	31	41	116
2014	EN-03	9	14	23	23	18	14	0	26	47	22
2014	EN-04	9	28	28	21	6	8	0	41	29	53
2014	EN-05	4	12	32	32	20	0	0	16	52	25
2014	EN-06	17	17	8	50	8	0	0	33	58	12
2011	EN	13	34	22	20	7	4	1	49	28	166
2011	EN-02	27	36	27	9	0	0	0	64	9	11
2011	EN-03	22	43	19	11	0	5	0	69	11	37
2011	EN-04	12	36	25	12	8	5	2	51	22	59
2011	EN-05	8	25	14	39	8	6	0	35	50	36
2011	EN-06	0	30	26	30	13	0	0	30	43	23
2008	EN	6	30	25	20	13	5	0	38	35	138
2008	EN-03	10	39	19	19	3	10	0	54	25	31
2008	EN-04	8	31	25	10	19	6	0	42	31	48
2008	EN-05	0	22	33	33	11	0	0	22	44	36
2008	EN-06	0	24	18	29	24	6	0	25	56	17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	41	14	19	10	6	55	30	107
2017	EN-03	25	35	15	20	5	0	60	25	20
2017	EN-04	10	40	12	12	14	12	57	30	42
2017	EN-05	7	37	19	30	4	4	46	35	27
2017	EN-06	0	47	13	20	20	0	47	40	15
2014	EN	8	27	21	21	17	6	38	40	116
2014	EN-03	9	23	18	23	18	9	35	45	22
2014	EN-04	11	26	30	13	9	9	41	25	53
2014	EN-05	4	24	12	32	28	0	28	60	25
2014	EN-06	0	50	8	25	17	0	50	42	12
2011	EN	13	31	22	18	9	7	47	29	166
2011	EN-02	9	55	18	9	0	9	70	10	11
2011	EN-03	14	46	11	19	3	8	65	24	37
2011	EN-04	19	31	22	12	8	8	54	22	59
2011	EN-05	6	22	25	28	14	6	29	44	36
2011	EN-06	9	13	35	22	17	4	23	41	23
2008	EN	9	27	29	13	15	7	38	30	137
2008	EN-03	10	35	26	3	16	10	50	21	31
2008	EN-04	13	28	34	4	15	6	43	20	47
2008	EN-05	6	19	25	28	17	6	26	47	36
2008	EN-06	0	24	35	18	18	6	25	38	17

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	37	20	21	11	2	0	46	33	107
2017	EN-03	15	35	30	20	0	0	0	50	20	20
2017	EN-04	7	33	19	21	14	5	0	43	38	42
2017	EN-05	4	33	15	33	15	0	0	37	48	27
2017	EN-06	13	40	27	7	13	0	0	53	20	15
2014	EN	6	26	22	27	17	3	0	33	45	116
2014	EN-03	5	14	27	32	23	0	0	18	55	22
2014	EN-04	6	38	23	17	11	6	0	46	30	53
2014	EN-05	4	12	16	40	28	0	0	16	68	25
2014	EN-06	17	25	17	42	0	0	0	42	42	12
2011	EN	13	41	20	17	6	2	0	55	24	166
2011	EN-02	9	64	9	18	0	0	0	73	18	11
2011	EN-03	14	51	19	14	3	0	0	65	16	37
2011	EN-04	20	31	20	17	7	5	0	54	25	59
2011	EN-05	6	42	19	25	8	0	0	47	33	36
2011	EN-06	4	39	30	13	9	4	0	45	23	23
2008	EN	9	34	23	20	9	4	1	45	30	138
2008	EN-03	16	39	16	19	6	3	0	57	27	31
2008	EN-04	10	35	19	17	10	6	2	50	30	48
2008	EN-05	3	31	33	22	8	3	0	34	31	36
2008	EN-06	6	24	29	29	12	0	0	29	41	17

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	45	20	10	4	2	65	14	107
2017	EN-03	20	55	20	5	0	0	75	5	20
2017	EN-04	19	48	14	7	7	5	70	15	42
2017	EN-05	19	33	22	26	0	0	52	26	27
2017	EN-06	13	40	40	0	7	0	53	7	15
2014	EN	9	39	28	20	3	2	49	23	116
2014	EN-03	9	36	23	32	0	0	45	32	22
2014	EN-04	11	45	25	13	2	4	59	16	53
2014	EN-05	8	28	40	16	8	0	36	24	25
2014	EN-06	8	42	25	25	0	0	50	25	12
2011	EN	18	39	22	18	3	0	57	21	167
2011	EN-02	36	27	18	18	0	0	64	18	11
2011	EN-03	27	38	24	8	3	0	65	11	37
2011	EN-04	15	45	22	15	3	0	60	18	60
2011	EN-05	14	31	25	31	0	0	44	31	36
2011	EN-06	9	43	17	22	9	0	52	30	23

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	31	52	11	3	1	2	85	4	107
2017	EN-03	45	50	5	0	0	0	95	0	20
2017	EN-04	26	52	14	2	2	2	80	5	42
2017	EN-05	19	59	15	4	0	4	81	4	27
2017	EN-06	40	47	7	7	0	0	87	7	15
2014	EN	31	49	13	3	1	3	82	4	116
2014	EN-03	18	73	9	0	0	0	91	0	22
2014	EN-04	32	43	17	6	2	0	75	8	53
2014	EN-05	32	56	4	0	0	8	96	0	25
2014	EN-06	58	17	8	8	0	8	82	9	12
2011	EN	37	42	11	7	1	2	80	8	167
2011	EN-02	55	36	0	9	0	0	91	9	11
2011	EN-03	35	46	8	5	0	5	86	6	37
2011	EN-04	38	38	15	7	0	2	78	7	60
2011	EN-05	31	53	8	6	0	3	86	6	36
2011	EN-06	35	30	17	13	4	0	65	17	23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	34	17	9	5	8	3	66	16	107
2017	EN-03	30	30	15	5	5	15	0	71	12	20
2017	EN-04	14	33	21	10	7	12	2	56	19	42
2017	EN-05	22	41	19	7	4	4	4	68	12	27
2017	EN-06	47	27	7	20	0	0	0	73	20	15
2014	EN	18	49	13	10	2	8	0	73	13	116
2014	EN-03	14	64	9	5	0	9	0	85	5	22
2014	EN-04	19	43	17	13	2	6	0	66	16	53
2014	EN-05	12	48	12	12	4	12	0	68	18	25
2014	EN-06	42	33	8	8	0	8	0	82	9	12
2011	EN	22	26	22	15	7	7	1	52	24	167
2011	EN-02	18	45	18	18	0	0	0	64	18	11
2011	EN-03	24	32	14	14	5	8	3	64	21	37
2011	EN-04	13	25	23	18	8	10	2	43	30	60
2011	EN-05	17	22	33	14	8	6	0	41	24	36
2011	EN-06	48	13	17	9	9	4	0	64	18	23
2008	EN	19	27	20	16	12	6	1	49	29	139
2008	EN-03	16	16	19	23	16	6	3	36	43	31
2008	EN-04	16	31	16	14	10	10	2	53	28	49
2008	EN-05	22	31	25	14	6	3	0	54	20	36
2008	EN-06	24	24	18	18	18	0	0	47	35	17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	24	26	20	9	11	1	37	34	107
2017	EN-03	10	40	25	5	15	5	0	53	21	20
2017	EN-04	12	14	29	24	7	14	0	31	36	42
2017	EN-05	7	15	33	26	11	7	0	24	40	27
2017	EN-06	0	47	0	27	7	13	7	58	42	15
2014	EN	9	43	28	9	3	7	1	56	13	116
2014	EN-03	0	41	41	5	0	14	0	47	5	22
2014	EN-04	11	39	30	8	4	6	2	55	12	53
2014	EN-05	4	44	20	20	4	8	0	52	26	25
2014	EN-06	25	42	25	8	0	0	0	67	8	12
2011	EN	7	36	25	13	10	7	3	47	26	166
2011	EN-02	9	36	36	9	0	9	0	50	10	11
2011	EN-03	8	46	22	14	8	0	3	56	22	37
2011	EN-04	0	27	30	15	13	13	2	31	33	60
2011	EN-05	14	43	11	17	9	3	3	61	27	35
2011	EN-06	9	30	30	4	9	9	9	47	16	23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	25	13	14	19	17	2	43	41	107
2017	EN-03	10	45	10	15	10	10	0	61	28	20
2017	EN-04	7	21	14	7	26	21	2	38	44	42
2017	EN-05	11	11	19	22	19	19	0	27	50	27
2017	EN-06	13	20	7	20	20	13	7	42	50	15
2014	EN	5	16	16	21	23	17	1	26	54	116
2014	EN-03	0	23	14	23	14	23	5	31	50	22
2014	EN-04	6	20	17	17	25	15	0	31	49	53
2014	EN-05	4	8	16	24	28	20	0	15	65	25
2014	EN-06	17	8	17	33	17	8	0	27	55	12
2011	EN	10	17	22	16	14	16	5	35	37	166
2011	EN-02	9	27	18	18	0	9	18	50	25	11
2011	EN-03	14	38	24	3	8	11	3	59	13	37
2011	EN-04	5	15	20	17	18	22	3	27	47	60
2011	EN-05	9	9	17	29	20	14	3	21	59	35
2011	EN-06	22	0	35	13	9	13	9	28	28	23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	39	35	12	10	2	2	75	12	107
2017	EN-03	60	25	0	10	0	5	89	11	20
2017	EN-04	36	29	14	17	2	2	66	20	42
2017	EN-05	26	48	18	4	4	0	74	7	27
2017	EN-06	27	53	13	7	0	0	80	7	15
2014	EN	48	22	13	9	5	3	73	14	116
2014	EN-03	64	9	14	9	5	0	73	14	22
2014	EN-04	51	25	7	8	6	4	79	14	53
2014	EN-05	28	36	24	4	4	4	67	8	25
2014	EN-06	50	8	17	25	0	0	58	25	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	30	3	3	1	2	1	93	4	107
2017	EN-03	65	30	0	0	0	5	0	100	0	20
2017	EN-04	62	29	5	5	0	0	0	90	5	42
2017	EN-05	55	33	4	0	4	0	4	92	4	27
2017	EN-06	60	27	0	7	0	7	0	93	7	15
2014	EN	54	34	8	1	0	1	3	91	1	116
2014	EN-03	64	23	9	5	0	0	0	86	5	22
2014	EN-04	51	36	9	0	0	0	4	91	0	53
2014	EN-05	44	40	8	0	0	4	4	91	0	25
2014	EN-06	75	25	0	0	0	0	0	100	0	12
2011	EN	54	22	10	3	2	4	4	84	6	167
2011	EN-02	55	36	0	9	0	0	0	91	9	11
2011	EN-03	43	22	22	3	3	8	0	71	6	37
2011	EN-04	48	22	8	3	5	7	7	81	10	60
2011	EN-05	64	22	6	3	0	0	6	91	3	36
2011	EN-06	74	17	4	0	0	0	4	95	0	23
2008	EN	42	28	16	2	1	6	5	78	4	139
2008	EN-03	45	19	16	3	0	13	3	77	4	31
2008	EN-04	43	24	20	2	0	6	4	75	2	49
2008	EN-05	42	33	8	3	3	3	8	84	6	36
2008	EN-06	35	41	18	0	6	0	0	76	6	17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	42	16	8	6	2	1	68	15	107
2017	EN-03	50	25	10	5	10	0	0	75	15	20
2017	EN-04	26	45	12	5	10	0	2	73	15	42
2017	EN-05	7	48	22	15	4	4	0	58	19	27
2017	EN-06	13	40	27	13	0	7	0	57	14	15
2014	EN	8	40	25	11	14	3	0	49	26	116
2014	EN-03	5	32	32	14	18	0	0	36	32	22
2014	EN-04	9	51	19	4	13	4	0	63	18	53
2014	EN-05	4	24	32	16	20	4	0	29	38	25
2014	EN-06	17	42	25	17	0	0	0	58	17	12
2011	EN	17	38	22	12	8	3	0	56	21	167
2011	EN-02	36	18	27	9	0	9	0	60	10	11
2011	EN-03	22	49	16	8	3	3	0	72	11	37
2011	EN-04	10	35	22	13	17	3	0	47	31	60
2011	EN-05	14	47	17	17	6	0	0	61	22	36
2011	EN-06	22	22	39	9	4	4	0	45	14	23
2008	EN	12	42	20	17	8	1	0	55	25	139
2008	EN-03	6	48	23	10	10	3	0	57	20	31
2008	EN-04	12	41	24	12	10	0	0	53	22	49
2008	EN-05	17	36	17	22	6	3	0	54	29	36
2008	EN-06	6	47	18	29	0	0	0	53	29	17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	17	33	15	10	19	2	5	53	31	106
2017	EN-03	30	30	15	10	15	0	0	60	25	20
2017	EN-04	14	36	24	2	19	0	5	53	23	42
2017	EN-05	4	44	4	19	26	0	4	50	46	27
2017	EN-06	14	14	14	21	14	7	14	36	45	14
2014	EN	9	26	18	16	28	1	3	36	46	116
2014	EN-03	18	18	18	5	36	5	0	38	43	22
2014	EN-04	8	27	22	13	27	0	4	35	41	53
2014	EN-05	4	32	12	20	32	0	0	36	52	25
2014	EN-06	8	25	17	33	8	0	8	36	45	12
2011	EN	12	26	22	17	19	2	1	40	37	167
2011	EN-02	9	36	36	18	0	0	0	45	18	11
2011	EN-03	27	27	22	14	8	3	0	56	22	37
2011	EN-04	3	27	22	17	27	5	0	32	46	60
2011	EN-05	8	22	19	25	25	0	0	31	50	36
2011	EN-06	17	26	22	13	13	0	9	48	29	23
2008	EN	18	35	15	18	12	1	1	54	30	139
2008	EN-03	10	58	16	6	10	0	0	68	16	31
2008	EN-04	24	24	12	18	14	4	2	52	35	49
2008	EN-05	14	25	22	28	11	0	0	39	39	36
2008	EN-06	12	47	6	18	12	0	6	63	31	17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	15	39	19	19	4	5	56	24	107
2017	EN-03	30	40	10	15	0	5	74	16	20
2017	EN-04	12	38	14	19	7	10	55	29	42
2017	EN-05	11	33	33	22	0	0	44	22	27
2017	EN-06	7	40	20	27	7	0	47	33	15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	47	12	1	2	6	84	3	107
2017	EN-03	35	45	10	0	5	5	84	5	20
2017	EN-04	36	38	17	2	0	7	79	3	42
2017	EN-05	18	63	11	0	0	7	88	0	27
2017	EN-06	33	47	7	0	7	7	86	7	15
2014	EN	35	48	9	2	1	4	87	3	116
2014	EN-03	41	45	0	5	0	9	95	5	22
2014	EN-04	38	49	11	0	0	2	88	0	53
2014	EN-05	24	48	12	4	4	8	78	9	25
2014	EN-06	33	58	8	0	0	0	92	0	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	49	9	5	1	1	0	85	6	107
2017	EN-03	45	40	5	5	5	0	0	85	10	20
2017	EN-04	38	43	12	5	0	2	0	83	5	42
2017	EN-05	19	70	11	0	0	0	0	89	0	27
2017	EN-06	40	40	7	13	0	0	0	80	13	15
2014	EN	31	52	10	3	1	3	0	85	4	116
2014	EN-03	36	55	5	5	0	0	0	91	5	22
2014	EN-04	36	47	13	0	0	4	0	86	0	53
2014	EN-05	12	72	8	0	4	4	0	88	4	25
2014	EN-06	42	33	8	17	0	0	0	75	17	12
2011	EN	33	44	16	2	1	3	1	80	4	165
2011	EN-02	64	36	0	0	0	0	0	100	0	11
2011	EN-03	31	53	11	3	0	3	0	86	3	36
2011	EN-04	32	39	20	3	2	2	2	74	5	59
2011	EN-05	28	47	14	0	3	8	0	82	3	36
2011	EN-06	35	39	22	4	0	0	0	74	4	23

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	42	7	4	2	1	87	6	107
2017	EN-03	60	25	5	10	0	0	85	10	20
2017	EN-04	43	43	7	0	5	2	88	5	42
2017	EN-05	22	67	11	0	0	0	89	0	27
2017	EN-06	53	27	7	13	0	0	80	13	15
2014	EN	36	44	13	5	1	1	81	6	116
2014	EN-03	41	41	5	14	0	0	82	14	22
2014	EN-04	36	45	13	4	0	2	83	4	53
2014	EN-05	24	52	20	0	4	0	76	4	25
2014	EN-06	58	25	17	0	0	0	83	0	12
2011	EN	40	39	15	4	2	0	79	6	165
2011	EN-02	55	27	9	9	0	0	82	9	11
2011	EN-03	51	41	5	3	0	0	92	3	37
2011	EN-04	41	37	19	2	2	0	78	3	59
2011	EN-05	26	46	17	6	6	0	71	11	35
2011	EN-06	35	35	22	4	4	0	70	9	23
2008	EN	30	47	12	5	5	1	78	10	138
2008	EN-03	39	52	6	3	0	0	90	3	31
2008	EN-04	38	42	8	4	4	4	83	9	48
2008	EN-05	22	44	19	6	8	0	67	14	36
2008	EN-06	6	59	18	12	6	0	65	18	17

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	34	15	9	5	0	71	14	106
2017	EN-03	50	35	0	15	0	0	85	15	20
2017	EN-04	33	40	12	5	10	0	74	14	42
2017	EN-05	27	35	27	12	0	0	61	12	26
2017	EN-06	33	20	27	13	7	0	53	20	15
2014	EN	18	32	29	13	8	0	50	21	116
2014	EN-03	18	32	36	5	9	0	50	14	22
2014	EN-04	19	38	25	13	6	0	56	19	53
2014	EN-05	12	28	36	12	12	0	40	24	25
2014	EN-06	33	17	17	33	0	0	50	33	12
2011	EN	34	37	17	5	5	1	72	10	166
2011	EN-02	27	73	0	0	0	0	100	0	11
2011	EN-03	51	38	5	3	3	0	89	5	37
2011	EN-04	34	31	22	5	7	2	66	12	59
2011	EN-05	22	50	17	6	3	3	74	9	36
2011	EN-06	26	17	35	13	9	0	43	22	23

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	38	19	6	4	0	70	10	107
2017	EN-03	50	30	15	5	0	0	80	5	20
2017	EN-04	29	40	19	5	7	0	69	12	42
2017	EN-05	22	45	26	7	0	0	67	7	27
2017	EN-06	20	40	20	13	7	0	60	20	15
2014	EN	12	39	30	13	6	0	51	19	116
2014	EN-03	14	32	32	18	5	0	45	23	22
2014	EN-04	17	39	30	8	6	0	56	13	53
2014	EN-05	4	40	28	20	8	0	44	28	25
2014	EN-06	8	42	33	17	0	0	50	17	12
2011	EN	33	39	19	7	2	1	73	9	166
2011	EN-02	45	36	18	0	0	0	82	0	11
2011	EN-03	46	38	11	5	0	0	84	5	37
2011	EN-04	32	37	19	8	3	0	69	12	59
2011	EN-05	28	47	14	6	0	6	79	6	36
2011	EN-06	17	30	39	9	4	0	48	13	23
2008	EN	25	47	16	9	2	0	73	12	139
2008	EN-03	32	52	6	10	0	0	84	10	31
2008	EN-04	29	49	14	6	2	0	78	8	49
2008	EN-05	22	44	22	8	3	0	67	11	36
2008	EN-06	6	41	29	18	6	0	47	24	17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	21	18	15	8	5	1	57	25	107
2017	EN-03	45	20	15	10	5	5	0	68	16	20
2017	EN-04	29	26	19	12	10	2	2	58	23	42
2017	EN-05	22	15	22	26	4	11	0	42	33	27
2017	EN-06	27	27	13	13	20	0	0	53	33	15
2014	EN	21	23	27	16	9	4	0	46	26	116
2014	EN-03	23	27	18	23	9	0	0	50	32	22
2014	EN-04	25	22	28	9	9	6	0	50	20	53
2014	EN-05	0	32	32	20	8	8	0	35	30	25
2014	EN-06	42	8	25	25	0	0	0	50	25	12
2011	EN	34	28	20	6	5	7	1	66	12	166
2011	EN-02	45	18	36	0	0	0	0	64	0	11
2011	EN-03	44	31	17	6	3	0	0	75	8	36
2011	EN-04	37	27	12	10	8	7	0	68	20	60
2011	EN-05	22	31	31	3	0	14	0	61	3	36
2011	EN-06	22	26	26	4	9	9	4	55	15	23
2008	EN	23	35	22	9	5	5	1	62	15	139
2008	EN-03	23	42	26	3	6	0	0	65	10	31
2008	EN-04	27	37	22	6	4	4	0	66	11	49
2008	EN-05	19	25	22	22	3	8	0	48	27	36
2008	EN-06	18	41	12	6	6	12	6	71	14	17

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EN	15	45	41	107
2017	EN-03	0	55	45	20
2017	EN-04	17	48	36	42
2017	EN-05	22	33	45	27
2017	EN-06	7	40	53	15
2014	EN	19	41	40	116
2014	EN-03	18	45	36	22
2014	EN-04	17	53	30	53
2014	EN-05	28	8	64	25
2014	EN-06	0	58	42	12
2011	EN	16	52	32	167
2011	EN-02	0	64	36	11
2011	EN-03	8	65	27	37
2011	EN-04	17	55	28	60
2011	EN-05	11	50	39	36
2011	EN-06	39	22	39	23

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EN	19	13	32	13	11	13	15
2014	EN	23	27	36	9	9999	5	22
2011	EN	54	31	8	4	9999	4	26
2011	EN-04	50	30	10	10	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	8	92	107
2017	EN-03	0	100	20
2014	EN	13	87	115
2014	EN-04	15	85	52

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	8	14	6	3	48	10	46	20	107
2017	EN-03	15	15	10	0	0	45	15	75	0	20
2017	EN-04	7	10	12	2	2	52	14	50	14	42
2017	EN-05	4	4	22	11	4	55	0	17	33	27
2017	EN-06	20	7	13	13	7	33	7	44	33	15
2014	EN	9	16	18	7	3	39	9	47	18	116
2014	EN-03	9	14	14	9	0	36	18	50	20	22
2014	EN-04	6	23	11	2	6	42	11	60	16	53
2014	EN-05	0	8	36	12	0	40	4	14	21	25
2014	EN-06	33	8	17	8	0	33	0	63	13	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	25	28	19	6	3	19	0	65	11	107
2017	EN-03	60	15	10	0	0	15	0	88	0	20
2017	EN-04	19	29	17	7	2	26	0	65	13	42
2017	EN-05	7	29	33	15	0	15	0	43	17	27
2017	EN-06	27	33	20	0	13	7	0	64	14	15
2014	EN	17	36	18	7	2	19	1	67	11	116
2014	EN-03	23	45	9	5	0	18	0	83	6	22
2014	EN-04	17	36	13	6	2	25	2	72	10	53
2014	EN-05	4	36	36	8	4	12	0	45	14	25
2014	EN-06	33	25	17	17	0	8	0	64	18	12
2011	EN	22	32	28	4	2	11	1	62	7	167
2011	EN-02	18	36	27	9	0	9	0	60	10	11
2011	EN-03	27	35	27	0	0	8	3	70	0	37
2011	EN-04	18	32	27	3	5	13	2	59	10	60
2011	EN-05	11	39	28	6	3	14	0	58	10	36
2011	EN-06	43	13	30	4	0	9	0	62	5	23

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	59	10	6	0	2	3	83	7	107
2017	EN-03	30	50	10	5	0	5	0	84	5	20
2017	EN-04	12	74	7	5	0	2	0	88	5	42
2017	EN-05	18	59	7	15	0	0	0	78	15	27
2017	EN-06	33	40	20	0	0	0	7	79	0	15
2014	EN	21	60	15	3	1	0	0	81	4	116
2014	EN-03	14	59	23	5	0	0	0	73	5	22
2014	EN-04	19	68	13	0	0	0	0	87	0	53
2014	EN-05	24	48	20	4	4	0	0	72	8	25
2014	EN-06	42	50	0	8	0	0	0	92	8	12
2011	EN	23	53	13	4	2	2	2	80	6	165
2011	EN-02	27	45	27	0	0	0	0	73	0	11
2011	EN-03	17	58	14	0	3	8	0	82	3	36
2011	EN-04	20	58	12	8	2	0	0	78	10	59
2011	EN-05	22	56	14	3	6	0	0	78	8	36
2011	EN-06	39	35	9	0	0	0	17	89	0	23
2008	EN	18	62	14	4	1	1	1	81	4	139
2008	EN-03	19	52	23	3	0	3	0	73	3	31
2008	EN-04	16	61	18	2	2	0	0	78	4	49
2008	EN-05	11	78	8	3	0	0	0	89	3	36
2008	EN-06	35	47	6	6	0	0	6	88	6	17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	4	24	19	4	3	44	3	53	12	107
2017	EN-03	10	30	25	0	0	35	0	62	0	20
2017	EN-04	2	31	14	2	2	45	2	64	9	42
2017	EN-05	0	22	11	11	4	48	4	46	31	27
2017	EN-06	7	0	40	0	7	47	0	13	13	15
2014	EN	4	22	24	6	3	35	5	44	16	116
2014	EN-03	0	23	23	5	0	50	0	45	9	22
2014	EN-04	8	25	24	6	2	28	8	50	12	53
2014	EN-05	0	16	20	8	12	36	8	29	36	25
2014	EN-06	8	17	33	0	0	42	0	43	0	12
2011	EN	4	24	25	5	4	33	5	46	15	165
2011	EN-02	9	18	18	9	0	45	0	50	17	11
2011	EN-03	11	28	25	6	0	31	0	56	8	36
2011	EN-04	3	27	22	3	3	36	5	51	11	59
2011	EN-05	0	17	22	11	11	36	3	27	36	36
2011	EN-06	0	26	39	0	0	17	17	40	0	23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	38	7	1	1	6	3	90	2	107
2017	EN-03	75	20	0	0	0	5	0	100	0	20
2017	EN-04	36	45	12	0	0	7	0	87	0	42
2017	EN-05	37	41	11	4	0	7	0	84	4	27
2017	EN-06	33	47	0	0	7	7	7	92	8	15
2014	EN	36	40	9	8	1	5	1	81	9	116
2014	EN-03	41	50	0	0	0	9	0	100	0	22
2014	EN-04	44	41	8	2	0	4	2	90	2	53
2014	EN-05	20	36	24	12	0	8	0	61	13	25
2014	EN-06	42	17	8	25	8	0	0	58	33	12
2011	EN	39	29	19	2	3	5	2	74	6	165
2011	EN-02	55	9	27	9	0	0	0	64	9	11
2011	EN-03	47	33	17	0	0	3	0	83	0	36
2011	EN-04	39	34	10	3	5	8	0	80	9	59
2011	EN-05	28	36	25	3	3	6	0	68	6	36
2011	EN-06	35	9	30	0	4	4	17	56	6	23
2008	EN	29	43	13	6	2	6	1	78	8	139
2008	EN-03	39	52	6	0	0	3	0	93	0	31
2008	EN-04	27	53	10	0	2	8	0	87	2	49
2008	EN-05	22	33	22	17	3	3	0	57	20	36
2008	EN-06	29	29	12	6	6	12	6	71	14	17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	36	9	11	2	9	3	75	15	107
2017	EN-03	60	25	0	5	0	10	0	94	6	20
2017	EN-04	21	43	10	12	2	12	0	73	16	42
2017	EN-05	15	44	19	11	0	11	0	67	13	27
2017	EN-06	33	27	7	20	7	0	7	64	29	15
2014	EN	16	41	12	19	2	10	0	63	23	116
2014	EN-03	18	32	14	18	0	18	0	61	22	22
2014	EN-04	17	49	15	8	0	11	0	74	9	53
2014	EN-05	4	48	4	28	8	8	0	57	39	25
2014	EN-06	33	8	17	42	0	0	0	42	42	12
2011	EN	29	30	21	5	5	8	2	66	11	165
2011	EN-02	45	9	36	0	0	9	0	60	0	11
2011	EN-03	39	36	17	0	3	6	0	79	3	36
2011	EN-04	32	32	14	3	7	12	0	73	12	59
2011	EN-05	11	39	22	14	8	6	0	53	24	36
2011	EN-06	26	9	35	4	4	4	17	44	11	23
2008	EN	23	35	14	14	6	5	2	63	22	139
2008	EN-03	19	61	6	0	6	3	3	86	7	31
2008	EN-04	31	29	14	16	4	6	0	63	22	49
2008	EN-05	17	22	25	19	11	6	0	41	32	36
2008	EN-06	18	29	12	18	6	6	12	57	29	17

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	6	94	107
2014	EN-03	0	100	22
2014	EN-04	0	100	52
2014	EN-06	0	100	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	8	11	16	3	2	49	11	49	12	107
2017	EN-03	20	10	15	0	5	35	15	60	10	20
2017	EN-04	2	12	14	0	2	55	14	46	8	42
2017	EN-05	0	15	19	11	0	52	4	33	25	27
2017	EN-06	13	7	20	0	0	53	7	50	0	15
2014	EN	8	15	22	0	2	43	10	48	4	116
2014	EN-03	14	5	27	0	0	45	9	40	0	22
2014	EN-04	6	21	13	0	0	49	11	67	0	53
2014	EN-05	4	8	32	0	4	36	16	25	8	25
2014	EN-06	8	8	42	0	0	42	0	29	0	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	39	13	3	2	21	0	78	6	107
2017	EN-03	50	25	5	0	5	15	0	88	6	20
2017	EN-04	17	31	19	2	2	29	0	67	7	42
2017	EN-05	4	52	19	7	0	19	0	68	9	27
2017	EN-06	33	53	0	0	0	13	0	100	0	15
2014	EN	21	34	21	0	2	22	1	70	2	116
2014	EN-03	27	41	18	0	0	14	0	79	0	22
2014	EN-04	19	34	22	0	0	25	0	70	0	53
2014	EN-05	12	28	24	0	4	28	4	59	6	25
2014	EN-06	33	25	25	0	0	17	0	70	0	12
2011	EN	26	37	18	2	2	14	1	74	5	165
2011	EN-02	45	27	9	9	0	9	0	80	10	11
2011	EN-03	33	39	17	0	0	11	0	81	0	36
2011	EN-04	18	38	17	2	3	20	2	72	6	60
2011	EN-05	26	40	11	6	3	14	0	77	10	35
2011	EN-06	26	30	39	0	0	4	0	59	0	23

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	27	33	12	13	15	60	28	107
2017	EN-03	35	40	5	10	10	75	20	20
2017	EN-04	26	31	14	14	14	57	29	42
2017	EN-05	30	26	15	15	15	56	30	27
2017	EN-06	13	40	13	7	27	53	33	15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	30	29	20	9	1	40	30	107
2017	EN-03	15	40	30	10	5	0	55	15	20
2017	EN-04	14	26	24	31	5	0	40	36	42
2017	EN-05	4	26	33	22	15	0	30	37	27
2017	EN-06	0	33	33	7	20	7	36	29	15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	15	33	23	17	11	1	48	28	107
2017	EN-03	35	35	15	10	5	0	70	15	20
2017	EN-04	10	36	19	19	17	0	45	36	42
2017	EN-05	11	19	37	26	7	0	30	33	27
2017	EN-06	7	40	27	7	13	7	50	21	15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	31	23	20	11	45	32	107
2017	EN-03	40	25	10	15	10	65	25	20
2017	EN-04	7	38	21	21	12	45	33	42
2017	EN-05	4	26	30	29	11	30	41	27
2017	EN-06	20	13	40	13	13	33	27	15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	34	24	25	8	1	1	6	63	10	107
2017	EN-03	70	10	5	10	0	0	5	84	11	20
2017	EN-04	31	33	24	2	2	0	7	69	5	42
2017	EN-05	15	19	41	15	0	4	7	38	17	27
2017	EN-06	13	33	33	13	0	0	7	50	14	15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	21	42	19	14	5	63	19	107
2017	EN-03	30	45	15	10	0	75	10	20
2017	EN-04	21	40	17	17	5	62	21	42
2017	EN-05	4	41	26	18	11	45	29	27
2017	EN-06	20	53	20	7	0	73	7	15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	36	25	18	6	52	23	107
2017	EN-03	20	50	15	5	10	70	15	20
2017	EN-04	12	38	24	19	7	50	26	42
2017	EN-05	19	22	37	22	0	41	22	27
2017	EN-06	7	33	27	27	7	40	33	15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	12	31	24	22	9	1	44	32	107
2017	EN-03	30	20	30	15	5	0	50	20	20
2017	EN-04	10	29	24	29	10	0	38	38	42
2017	EN-05	0	45	22	26	7	0	45	33	27
2017	EN-06	7	27	27	13	20	7	36	36	15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	39	20	19	7	1	53	26	107
2017	EN-03	25	35	25	10	5	0	60	15	20
2017	EN-04	10	45	14	21	7	2	56	29	42
2017	EN-05	4	45	26	22	4	0	48	26	27
2017	EN-06	20	27	13	20	20	0	47	40	15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	33	37	17	8	3	1	1	72	11	107
2017	EN-03	40	35	10	15	0	0	0	75	15	20
2017	EN-04	26	40	21	7	2	2	0	68	10	42
2017	EN-05	30	45	11	7	4	0	4	77	12	27
2017	EN-06	33	27	27	7	7	0	0	60	13	15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	62	17	10	6	4	2	80	9	107
2017	EN-03	65	20	5	5	5	0	85	10	20
2017	EN-04	55	17	14	7	5	2	73	12	42
2017	EN-05	67	11	7	7	4	4	81	12	27
2017	EN-06	60	27	13	0	0	0	87	0	15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	71	14	3	3	5	1	4	89	8	107
2017	EN-03	90	5	0	0	5	0	0	95	5	20
2017	EN-04	67	14	5	2	2	2	7	89	5	42
2017	EN-05	67	22	4	4	0	0	4	92	4	27
2017	EN-06	60	13	0	7	20	0	0	73	27	15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	59	31	6	3	1	91	3	107
2017	EN-03	65	35	0	0	0	100	0	20
2017	EN-04	50	40	5	5	0	90	5	42
2017	EN-05	78	7	15	0	0	85	0	27
2017	EN-06	40	40	7	7	7	86	7	15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	54	20	12	5	7	1	1	75	12	107
2017	EN-03	65	25	5	0	5	0	0	90	5	20
2017	EN-04	48	31	7	5	7	0	2	80	12	42
2017	EN-05	48	15	26	7	4	0	0	63	11	27
2017	EN-06	53	0	13	7	20	7	0	57	29	15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	22	6	1	3	24	88	5	106
2017	EN-03	45	15	0	0	0	40	100	0	20
2017	EN-04	32	29	5	2	0	32	89	4	41
2017	EN-05	63	15	11	0	7	4	81	8	27
2017	EN-06	27	33	7	0	7	27	82	9	15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	68	19	5	5	1	1	2	89	6	107
2017	EN-03	75	15	10	0	0	0	0	90	0	20
2017	EN-04	52	36	2	7	0	0	2	90	7	42
2017	EN-05	78	7	7	4	4	0	0	85	7	27
2017	EN-06	80	0	0	7	0	7	7	92	8	15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	58	30	4	6	1	2	90	7	107
2017	EN-03	60	25	10	5	0	0	85	5	20
2017	EN-04	62	29	2	2	2	2	93	5	42
2017	EN-05	48	45	4	4	0	0	93	4	27
2017	EN-06	60	13	0	20	0	7	79	21	15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	48	37	7	4	1	3	87	5	106
2017	EN-03	15	60	10	10	0	5	79	11	20
2017	EN-04	45	43	2	5	2	2	90	7	42
2017	EN-05	58	23	15	0	0	4	84	0	26
2017	EN-06	73	20	7	0	0	0	93	0	15

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	6	30	41	17	6	36	23	107
2017	EN-03	15	35	30	10	10	50	20	20
2017	EN-04	5	36	40	12	7	40	19	42
2017	EN-05	4	26	41	26	4	30	30	27
2017	EN-06	0	7	60	27	7	7	33	15

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	6	21	40	22	10	32	28	107
2017	EN-03	0	25	40	20	15	35	25	20
2017	EN-04	10	7	52	24	7	31	17	42
2017	EN-05	4	37	29	15	15	30	41	27
2017	EN-06	13	33	33	20	0	20	47	15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	39	21	12	3	6	62	16	107
2017	EN-03	30	30	20	10	5	5	63	16	20
2017	EN-04	14	40	24	12	0	10	61	13	42
2017	EN-05	22	33	19	19	4	4	58	23	27
2017	EN-06	13	60	13	7	7	0	73	13	15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	21	41	16	11	8	3	64	20	107
2017	EN-03	55	10	20	10	5	0	65	15	20
2017	EN-04	12	43	19	12	10	5	58	23	42
2017	EN-05	11	59	11	7	7	4	73	15	27
2017	EN-06	20	33	13	20	13	0	53	33	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	8	92	107
2017	EN-06	0	100	15
2014	EN	5	95	116
2014	EN-03	0	100	22

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	34	21	17	10	13	4	1	36	64	107
2017	EN-03	60	10	10	5	10	5	0	63	37	20
2017	EN-04	26	26	21	12	10	2	2	28	73	42
2017	EN-05	33	22	7	15	15	7	0	36	64	27
2017	EN-06	20	27	20	7	27	0	0	20	80	15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	11	66
2017	EN-04	10	29
2017	EN-05	19	16
2017	EN-06	0	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	42	66
2017	EN-04	31	29
2017	EN-05	63	16
2017	EN-06	50	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	6	66
2017	EN-04	7	29
2017	EN-05	6	16
2017	EN-06	0	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EN	44	66
2017	EN-04	34	29
2017	EN-05	75	16
2017	EN-06	42	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EN	3	66
2017	EN-04	7	29
2017	EN-05	0	16
2017	EN-06	0	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EN	44	66
2017	EN-04	55	29
2017	EN-05	6	16
2017	EN-06	42	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EN	8	46	20	5	6	15	65
2017	EN-04	11	46	29	4	0	11	28
2017	EN-05	6	31	13	6	25	19	16
2017	EN-06	8	58	8	0	0	25	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	15	26	8	14	24	1	12	47	44	66
2017	EN-04	14	34	3	14	21	0	14	56	40	29
2017	EN-05	13	19	13	13	31	6	6	36	50	16
2017	EN-06	8	8	8	17	33	0	25	22	67	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	2	20	12	17	35	3	12	25	61	66
2017	EN-04	0	24	17	14	28	3	14	29	50	29
2017	EN-05	0	25	0	25	38	6	6	29	71	16
2017	EN-06	0	0	0	25	50	0	25	0	100	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements