2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	51	6	18	7	69	25	152
2017	EL-03	12	65	6	12	6	76	18	17
2017	EL-05	16	53	3	19	8	70	27	73
2017	EL-07	19	43	12	17	10	62	26	42
2014	EL	26	46	13	10	4	73	14	160
2014	EL-01	20	50	20	10	0	70	10	10
2014	EL-03	45	27	18	9	0	73	9	11
2014	EL-05	20	51	16	11	3	71	13	75
2014	EL-06	50	50	0	0	0	100	0	12
2014	EL-07	28	44	12	5	12	72	16	43
2011	EL	38	49	5	6	2	87	8	178
2011	EL-03	15	80	0	5	0	95	5	20
2011	EL-05	41	47	5	7	0	89	7	87
2011	EL-06	17	61	17	0	6	78	6	18
2011	EL-07	52	36	5	2	5	89	7	44
2008	EL	36	48	3	10	3	84	13	157
2008	EL-03	42	33	8	8	8	75	17	12
2008	EL-05	30	53	1	12	3	84	15	73
2008	EL-06	42	50	0	8	0	92	8	12
2008	EL-07	46	41	2	9	2	87	11	46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	62	23	6	3	5	0	0	85	9	151
2017	EL-03	59	29	0	6	6	0	0	88	12	17
2017	EL-05	61	22	6	4	7	0	0	83	11	72
2017	EL-07	52	29	12	2	5	0	0	81	7	42
2014	EL	59	26	7	4	2	0	2	87	6	160
2014	EL-01	90	10	0	0	0	0	0	100	0	10
2014	EL-03	64	36	0	0	0	0	0	100	0	11
2014	EL-05	60	17	9	9	3	0	1	78	12	75
2014	EL-06	50	42	0	0	0	0	8	100	0	12
2014	EL-07	54	33	9	0	2	0	2	88	2	43
2011	EL	72	19	6	1	1	1	0	91	2	177
2011	EL-03	80	20	0	0	0	0	0	100	0	20
2011	EL-05	74	18	5	2	0	1	0	93	2	87
2011	EL-06	61	22	17	0	0	0	0	83	0	18
2011	EL-07	72	16	9	0	2	0	0	88	2	43
2008	EL	69	27	4	1	0	0	0	96	1	157
2008	EL-03	83	17	0	0	0	0	0	100	0	12
2008	EL-05	73	23	4	0	0	0	0	96	0	73
2008	EL-06	50	50	0	0	0	0	0	100	0	12
2008	EL-07	65	28	4	2	0	0	0	93	2	46

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	62	22	7	6	1	2	86	7	152
2017	EL-03	65	24	0	12	0	0	88	12	17
2017	EL-05	66	21	4	5	1	3	89	7	73
2017	EL-07	45	29	19	7	0	0	74	7	42
2014	EL	56	24	10	4	2	3	83	7	160
2014	EL-01	70	20	0	0	10	0	90	10	10
2014	EL-03	73	18	0	0	0	9	100	0	11
2014	EL-05	53	25	12	5	1	3	81	7	75
2014	EL-06	58	17	17	0	0	8	82	0	12
2014	EL-07	49	28	9	7	5	2	79	12	43
2011	EL	65	21	6	7	2	0	85	9	178
2011	EL-03	80	15	0	5	0	0	95	5	20
2011	EL-05	69	21	3	6	1	0	90	7	87
2011	EL-06	44	39	11	6	0	0	83	6	18
2011	EL-07	57	16	11	11	5	0	73	16	44
2008	EL	61	24	4	4	5	1	86	10	157
2008	EL-03	75	8	8	0	0	8	91	0	12
2008	EL-05	67	22	4	3	3	1	90	6	73
2008	EL-06	67	33	0	0	0	0	100	0	12
2008	EL-07	50	28	4	7	11	0	78	17	46

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	41	34	9	11	7	0	0	74	17	152
2017	EL-03	47	29	6	18	0	0	0	76	18	17
2017	EL-05	38	42	7	7	5	0	0	81	12	73
2017	EL-07	31	29	12	17	12	0	0	60	29	42
2014	EL	40	36	9	11	4	1	0	76	15	160
2014	EL-01	50	50	0	0	0	0	0	100	0	10
2014	EL-03	36	36	9	18	0	0	0	73	18	11
2014	EL-05	39	37	9	11	4	0	0	76	15	75
2014	EL-06	50	42	0	8	0	0	0	92	8	12
2014	EL-07	42	28	9	9	9	2	0	71	19	43
2011	EL	45	36	9	7	3	0	1	81	10	177
2011	EL-03	53	47	0	0	0	0	0	100	0	19
2011	EL-05	39	40	9	7	5	0	0	79	11	87
2011	EL-06	50	22	17	11	0	0	0	72	11	18
2011	EL-07	55	27	9	9	0	0	0	82	9	44

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	20	43	16	13	7	0	64	20	152
2017	EL-03	24	35	12	18	12	0	59	29	17
2017	EL-05	15	44	21	15	5	0	59	21	73
2017	EL-07	17	52	12	12	7	0	69	19	42
2014	EL	26	37	18	11	7	0	63	19	160
2014	EL-01	40	40	10	0	10	0	80	10	10
2014	EL-03	36	45	0	18	0	0	82	18	11
2014	EL-05	23	35	17	16	9	0	57	25	75
2014	EL-06	33	33	33	0	0	0	67	0	12
2014	EL-07	28	37	19	7	9	0	65	16	43
2011	EL	34	48	11	4	3	1	82	7	178
2011	EL-03	55	40	5	0	0	0	95	0	20
2011	EL-05	37	48	6	6	3	0	85	9	87
2011	EL-06	17	56	28	0	0	0	72	0	18
2011	EL-07	30	45	18	5	2	0	75	7	44
2008	EL	30	46	8	13	4	0	76	17	156
2008	EL-03	50	42	0	8	0	0	92	8	12
2008	EL-05	22	49	13	11	6	0	71	17	72
2008	EL-06	8	58	8	17	8	0	67	25	12
2008	EL-07	39	43	4	13	0	0	83	13	46

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	40	44	7	3	6	0	83	9	151
2017	EL-03	38	31	19	6	6	0	69	13	16
2017	EL-05	40	44	7	4	5	0	84	10	73
2017	EL-07	33	55	5	0	7	0	88	7	42
2014	EL	37	45	11	4	3	1	83	6	160
2014	EL-01	30	40	10	0	10	10	78	11	10
2014	EL-03	45	55	0	0	0	0	100	0	11
2014	EL-05	36	48	11	3	3	0	84	5	75
2014	EL-06	50	42	0	8	0	0	92	8	12
2014	EL-07	37	42	16	2	0	2	81	2	43
2011	EL	53	35	7	4	1	0	88	6	178
2011	EL-03	70	25	5	0	0	0	95	0	20
2011	EL-05	55	34	6	3	1	0	90	5	87
2011	EL-06	50	39	6	6	0	0	89	6	18
2011	EL-07	43	39	11	7	0	0	82	7	44
2008	EL	41	41	10	6	1	0	83	7	157
2008	EL-03	75	17	0	8	0	0	92	8	12
2008	EL-05	29	51	11	8	1	0	79	10	73
2008	EL-06	58	25	17	0	0	0	83	0	12
2008	EL-07	43	43	11	2	0	0	87	2	46

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	44	38	9	3	5	0	0	83	9	151
2017	EL-03	31	50	6	6	6	0	0	81	13	16
2017	EL-05	45	36	11	3	5	0	0	81	8	73
2017	EL-07	38	50	5	0	7	0	0	88	7	42
2014	EL	40	46	7	5	2	1	0	86	7	160
2014	EL-01	30	50	10	10	0	0	0	80	10	10
2014	EL-03	45	45	0	9	0	0	0	91	9	11
2014	EL-05	39	48	8	4	1	0	0	87	5	75
2014	EL-06	50	42	0	8	0	0	0	92	8	12
2014	EL-07	44	42	9	0	2	2	0	88	2	43
2011	EL	54	38	4	2	2	0	1	93	3	178
2011	EL-03	70	30	0	0	0	0	0	100	0	20
2011	EL-05	56	38	1	3	1	0	0	94	5	87
2011	EL-06	56	39	6	0	0	0	0	94	0	18
2011	EL-07	48	43	7	0	2	0	0	91	2	44
2008	EL	49	38	8	4	1	0	0	87	6	157
2008	EL-03	67	25	8	0	0	0	0	92	0	12
2008	EL-05	45	40	7	5	3	0	0	85	8	73
2008	EL-06	50	42	8	0	0	0	0	92	0	12
2008	EL-07	50	39	9	2	0	0	0	89	2	46

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	42	44	6	5	2	1	87	7	151
2017	EL-03	44	44	0	13	0	0	88	13	16
2017	EL-05	37	51	7	3	3	0	88	5	73
2017	EL-07	38	48	5	5	2	2	88	7	42
2014	EL	48	34	12	5	2	0	81	7	160
2014	EL-01	50	50	0	0	0	0	100	0	10
2014	EL-03	45	45	9	0	0	0	91	0	11
2014	EL-05	41	35	15	7	3	0	76	9	75
2014	EL-06	58	25	8	8	0	0	83	8	12
2014	EL-07	54	32	12	2	0	0	86	2	43

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	40	35	13	5	6	1	75	11	151
2017	EL-03	50	25	25	0	0	0	75	0	16
2017	EL-05	33	40	11	8	8	0	73	16	73
2017	EL-07	38	36	12	5	7	2	76	12	42
2014	EL	38	34	13	8	6	1	73	14	160
2014	EL-01	40	40	0	10	10	0	80	20	10
2014	EL-03	55	27	9	0	9	0	82	9	11
2014	EL-05	32	37	16	9	4	1	70	14	75
2014	EL-06	42	42	0	0	17	0	83	17	12
2014	EL-07	44	28	16	5	5	2	74	9	43
2011	EL	42	35	13	6	3	0	78	9	178
2011	EL-03	50	35	10	0	5	0	85	5	20
2011	EL-05	44	29	17	8	2	0	72	10	87
2011	EL-06	33	44	11	6	6	0	78	11	18
2011	EL-07	36	48	9	5	2	0	84	7	44

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	29	26	19	13	9	1	3	58	22	151
2017	EL-03	38	25	25	13	0	0	0	63	13	16
2017	EL-05	25	27	22	15	7	1	3	54	23	73
2017	EL-07	26	26	12	12	17	2	5	56	31	42
2014	EL	27	30	13	14	14	2	1	59	28	160
2014	EL-01	30	30	10	20	0	10	0	67	22	10
2014	EL-03	36	27	0	18	18	0	0	64	36	11
2014	EL-05	21	29	17	13	16	0	3	52	30	75
2014	EL-06	42	58	0	0	0	0	0	100	0	12
2014	EL-07	30	30	7	16	14	2	0	62	31	43
2011	EL	32	36	13	6	8	2	3	71	15	177
2011	EL-03	35	45	5	5	5	0	5	84	11	20
2011	EL-05	36	36	15	5	6	1	2	74	11	87
2011	EL-06	28	33	11	6	6	6	11	73	13	18
2011	EL-07	26	35	16	9	12	2	0	62	21	43
2008	EL	36	29	6	13	13	1	3	67	27	157
2008	EL-03	42	8	8	17	8	8	8	60	30	12
2008	EL-05	37	33	3	16	10	0	1	71	26	73
2008	EL-06	33	25	8	17	17	0	0	58	33	12
2008	EL-07	37	24	9	9	17	0	4	64	27	46

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	25	45	15	9	6	70	15	152
2017	EL-03	24	47	18	6	6	71	12	17
2017	EL-05	21	44	19	11	5	64	16	73
2017	EL-07	21	52	10	10	7	74	17	42
2014	EL	28	45	16	10	2	73	12	160
2014	EL-01	20	60	0	10	10	80	20	10
2014	EL-03	36	55	9	0	0	91	0	11
2014	EL-05	24	45	16	15	0	69	15	75
2014	EL-06	58	25	17	0	0	83	0	12
2014	EL-07	30	40	21	7	2	70	9	43
2011	EL	39	42	9	6	3	81	10	178
2011	EL-03	50	40	10	0	0	90	0	20
2011	EL-05	33	47	9	7	3	80	10	87
2011	EL-06	44	44	0	6	6	89	11	18
2011	EL-07	45	32	14	7	2	77	9	44
2008	EL	39	44	8	4	4	83	9	156
2008	EL-03	67	25	8	0	0	92	0	12
2008	EL-05	35	40	11	6	8	75	14	72
2008	EL-06	42	50	0	8	0	92	8	12
2008	EL-07	39	50	9	2	0	89	2	46

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	37	20	15	10	0	55	25	152
2017	EL-03	24	24	41	12	0	0	47	12	17
2017	EL-05	14	32	22	22	11	0	45	33	73
2017	EL-07	21	45	12	10	12	0	67	21	42
2014	EL	20	36	24	11	8	1	57	19	160
2014	EL-01	40	30	10	0	20	0	70	20	10
2014	EL-03	9	55	27	9	0	0	64	9	11
2014	EL-05	17	31	27	15	11	0	48	25	75
2014	EL-06	8	67	17	0	8	0	75	8	12
2014	EL-07	26	35	26	9	2	2	62	12	43
2011	EL	18	44	19	10	9	0	62	19	178
2011	EL-03	25	40	15	15	5	0	65	20	20
2011	EL-05	18	39	18	13	11	0	57	24	87
2011	EL-06	17	61	17	0	6	0	78	6	18
2011	EL-07	16	52	23	5	5	0	68	9	44

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	22	45	21	7	5	67	12	150
2017	EL-03	24	29	35	6	6	53	12	17
2017	EL-05	23	48	18	8	3	70	11	71
2017	EL-07	21	45	19	5	10	67	14	42

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	31	43	10	11	5	1	74	16	150
2017	EL-03	35	35	6	18	6	0	71	24	17
2017	EL-05	25	43	14	10	7	1	69	17	72
2017	EL-07	29	49	5	12	5	0	78	17	41
2014	EL	37	41	14	4	3	1	78	7	160
2014	EL-01	40	40	0	10	10	0	80	20	10
2014	EL-03	45	36	9	0	9	0	82	9	11
2014	EL-05	35	44	16	4	1	0	79	5	75
2014	EL-06	58	25	8	0	0	8	91	0	12
2014	EL-07	35	46	12	5	0	2	83	5	43
2011	EL	37	49	10	2	2	0	85	4	178
2011	EL-03	45	50	5	0	0	0	95	0	20
2011	EL-05	38	45	10	5	2	0	83	7	87
2011	EL-06	22	67	11	0	0	0	89	0	18
2011	EL-07	39	45	14	0	2	0	84	2	44
2008	EL	41	41	10	3	4	1	83	6	157
2008	EL-03	58	33	8	0	0	0	92	0	12
2008	EL-05	37	45	7	4	5	1	83	10	73
2008	EL-06	25	67	8	0	0	0	92	0	12
2008	EL-07	50	30	15	2	2	0	80	4	46

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	38	18	14	9	59	22	152
2017	EL-03	18	35	24	18	6	53	24	17
2017	EL-05	15	37	22	16	10	52	26	73
2017	EL-07	24	43	14	10	10	67	19	42

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	43	39	13	3	3	0	82	5	152
2017	EL-03	53	18	29	0	0	0	71	0	17
2017	EL-05	42	38	11	5	3	0	81	8	73
2017	EL-07	31	55	10	0	5	0	86	5	42
2014	EL	55	32	8	3	1	1	87	4	159
2014	EL-01	80	10	0	0	10	0	90	10	10
2014	EL-03	91	9	0	0	0	0	100	0	11
2014	EL-05	46	39	8	7	0	0	85	7	74
2014	EL-06	83	8	8	0	0	0	92	0	12
2014	EL-07	56	33	7	0	2	2	91	2	43
2011	EL	66	25	6	1	2	0	92	3	178
2011	EL-03	80	20	0	0	0	0	100	0	20
2011	EL-05	63	30	3	1	2	0	93	3	87
2011	EL-06	72	17	11	0	0	0	89	0	18
2011	EL-07	64	25	9	2	0	0	89	2	44

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	16	41	19	13	11	0	57	24	152
2017	EL-03	18	29	24	18	12	0	47	29	17
2017	EL-05	11	37	21	16	15	0	48	32	73
2017	EL-07	19	50	19	5	7	0	69	12	42
2014	EL	16	44	17	13	10	1	60	23	160
2014	EL-01	20	50	10	0	20	0	70	20	10
2014	EL-03	9	36	45	9	0	0	45	9	11
2014	EL-05	9	41	19	19	12	0	51	31	75
2014	EL-06	33	50	8	0	8	0	83	8	12
2014	EL-07	26	44	12	7	9	2	71	17	43
2011	EL	35	40	15	3	7	0	75	10	177
2011	EL-03	35	45	15	5	0	0	80	5	20
2011	EL-05	33	38	16	5	8	0	71	13	86
2011	EL-06	44	33	11	0	11	0	78	11	18
2011	EL-07	39	41	18	2	0	0	80	2	44

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	34	18	13	14	0	55	27	152
2017	EL-03	24	29	24	18	6	0	53	24	17
2017	EL-05	15	32	15	18	21	0	47	38	73
2017	EL-07	26	33	19	10	12	0	60	21	42
2014	EL	23	39	14	8	15	1	63	23	160
2014	EL-01	30	50	0	0	20	0	80	20	10
2014	EL-03	27	45	18	0	9	0	73	9	11
2014	EL-05	13	45	15	11	16	0	59	27	75
2014	EL-06	50	25	17	0	8	0	75	8	12
2014	EL-07	35	28	12	5	19	2	64	24	43

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	24	41	15	13	7	0	0	65	20	152
2017	EL-03	35	47	6	6	6	0	0	82	12	17
2017	EL-05	18	37	18	19	8	0	0	55	27	73
2017	EL-07	26	40	17	10	7	0	0	67	17	42
2014	EL	27	40	13	12	7	1	1	68	19	160
2014	EL-01	40	40	10	10	0	0	0	80	10	10
2014	EL-03	36	45	9	9	0	0	0	82	9	11
2014	EL-05	17	45	9	15	13	0	0	63	28	75
2014	EL-06	33	42	25	0	0	0	0	75	0	12
2014	EL-07	37	30	16	12	2	2	0	69	14	43
2011	EL	38	43	9	6	3	0	1	82	9	178
2011	EL-03	55	40	0	0	5	0	0	95	5	20
2011	EL-05	37	45	8	7	3	0	0	82	10	87
2011	EL-06	39	44	11	0	0	0	6	88	0	18
2011	EL-07	34	45	14	7	0	0	0	80	7	44

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	34	40	14	7	6	74	13	152
2017	EL-03	35	47	6	12	0	82	12	17
2017	EL-05	30	41	18	5	5	71	11	73
2017	EL-07	26	48	14	5	7	74	12	42
2014	EL	33	44	14	4	4	78	8	160
2014	EL-01	30	40	20	0	10	70	10	10
2014	EL-03	64	36	0	0	0	100	0	11
2014	EL-05	20	56	15	5	4	76	9	75
2014	EL-06	67	17	17	0	0	83	0	12
2014	EL-07	40	42	12	2	5	81	7	43
2011	EL	47	42	6	3	2	89	5	178
2011	EL-03	55	40	5	0	0	95	0	20
2011	EL-05	47	44	5	2	2	91	5	87
2011	EL-06	61	28	6	6	0	89	6	18
2011	EL-07	41	43	11	5	0	84	5	44
2008	EL	45	43	6	4	1	88	6	157
2008	EL-03	67	33	0	0	0	100	0	12
2008	EL-05	36	48	8	5	3	84	8	73
2008	EL-06	50	42	0	8	0	92	8	12
2008	EL-07	46	46	7	2	0	91	2	46

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	37	39	16	3	2	1	1	78	5	152
2017	EL-03	65	29	6	0	0	0	0	94	0	17
2017	EL-05	41	42	10	4	1	0	1	85	6	73
2017	EL-07	14	38	31	5	5	5	2	56	10	42
2014	EL	29	41	19	6	5	0	0	70	11	160
2014	EL-01	30	50	10	10	0	0	0	80	10	10
2014	EL-03	55	36	9	0	0	0	0	91	0	11
2014	EL-05	27	41	16	11	5	0	0	68	16	75
2014	EL-06	8	83	0	0	8	0	0	92	8	12
2014	EL-07	26	28	39	0	7	0	0	54	7	43
2011	EL	33	37	18	7	5	0	0	70	12	177
2011	EL-03	35	45	15	0	5	0	0	80	5	20
2011	EL-05	40	35	13	8	5	0	0	74	13	86
2011	EL-06	22	50	28	0	0	0	0	72	0	18
2011	EL-07	25	32	25	14	5	0	0	57	18	44
2008	EL	26	46	18	8	2	0	0	73	10	157
2008	EL-03	67	25	8	0	0	0	0	92	0	12
2008	EL-05	22	53	12	10	3	0	0	75	12	73
2008	EL-06	17	42	42	0	0	0	0	58	0	12
2008	EL-07	22	43	24	9	2	0	0	65	11	46

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	8	26	40	17	6	1	1	24	35	150
2017	EL-03	12	18	41	12	12	6	0	25	31	17
2017	EL-05	11	27	36	18	5	1	1	24	39	73
2017	EL-07	5	29	44	15	5	0	2	20	35	41
2014	EL	11	29	38	15	5	1	1	20	41	160
2014	EL-01	10	10	60	10	10	0	0	20	20	10
2014	EL-03	9	27	27	36	0	0	0	36	36	11
2014	EL-05	11	29	40	13	5	0	1	19	41	75
2014	EL-06	8	42	33	8	0	0	8	9	55	12
2014	EL-07	14	33	35	14	5	0	0	19	46	43
2011	EL	7	23	38	21	10	1	1	31	30	177
2011	EL-03	5	15	40	20	15	5	0	37	21	20
2011	EL-05	6	25	34	22	11	0	1	34	31	87
2011	EL-06	6	33	39	22	0	0	0	22	39	18
2011	EL-07	9	16	49	19	7	0	0	26	26	43
2008	EL	6	29	41	18	6	0	0	24	35	157
2008	EL-03	8	17	17	33	25	0	0	58	25	12
2008	EL-05	4	27	45	21	3	0	0	23	32	73
2008	EL-06	8	33	50	8	0	0	0	8	42	12
2008	EL-07	9	30	48	7	7	0	0	13	39	46

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	8	18	29	27	12	4	3	41	28	150
2017	EL-03	6	18	24	41	12	0	0	53	24	17
2017	EL-05	10	22	22	27	11	5	3	42	34	73
2017	EL-07	10	15	43	15	13	0	5	29	26	40
2014	EL	10	19	23	31	13	3	2	45	30	160
2014	EL-01	10	0	20	40	20	10	0	67	11	10
2014	EL-03	18	0	0	64	9	0	9	80	20	11
2014	EL-05	8	25	25	27	12	3	0	40	34	75
2014	EL-06	0	8	25	42	8	0	17	60	10	12
2014	EL-07	14	19	26	28	12	2	0	41	33	43
2011	EL	3	15	28	35	16	1	3	53	19	178
2011	EL-03	0	5	15	45	25	5	5	78	6	20
2011	EL-05	3	15	29	33	15	1	3	51	19	87
2011	EL-06	0	28	17	39	17	0	0	56	28	18
2011	EL-07	2	16	34	32	14	0	2	47	19	44
2008	EL	8	18	25	33	13	1	1	47	27	157
2008	EL-03	0	0	25	25	42	0	8	73	0	12
2008	EL-05	8	16	30	34	10	0	1	44	25	73
2008	EL-06	8	25	25	25	17	0	0	42	33	12
2008	EL-07	11	24	24	33	9	0	0	41	35	46

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	15	30	26	20	5	1	2	26	47	150
2017	EL-03	6	35	35	18	6	0	0	24	41	17
2017	EL-05	15	34	25	18	7	1	0	25	50	73
2017	EL-07	23	25	23	20	3	3	5	24	51	40
2014	EL	28	26	25	13	6	1	1	19	55	159
2014	EL-01	10	20	30	30	0	10	0	33	33	10
2014	EL-03	27	9	36	27	0	0	0	27	36	11
2014	EL-05	28	29	23	11	7	1	1	18	59	75
2014	EL-06	8	17	50	17	0	0	8	18	27	12
2014	EL-07	40	24	19	10	7	0	0	17	64	42
2011	EL	12	22	33	15	15	2	1	31	36	178
2011	EL-03	5	15	30	20	25	5	0	47	21	20
2011	EL-05	9	21	37	16	16	1	0	33	30	87
2011	EL-06	6	28	39	11	17	0	0	28	33	18
2011	EL-07	20	27	25	14	9	2	2	24	50	44
2008	EL	15	24	36	14	10	1	1	24	39	157
2008	EL-03	0	8	42	8	33	8	0	45	9	12
2008	EL-05	8	23	37	22	8	0	1	31	32	73
2008	EL-06	17	33	42	8	0	0	0	8	50	12
2008	EL-07	28	30	28	7	7	0	0	13	59	46

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	3	10	34	33	17	2	1	52	13	149
2017	EL-03	0	6	29	47	12	6	0	63	6	17
2017	EL-05	1	11	31	36	17	3	1	55	13	72
2017	EL-07	8	15	35	30	10	0	3	41	23	40
2014	EL	8	14	36	30	11	1	1	41	22	159
2014	EL-01	10	0	10	70	0	10	0	78	11	10
2014	EL-03	0	9	9	64	18	0	0	82	9	11
2014	EL-05	8	19	36	25	12	0	0	37	27	75
2014	EL-06	8	8	42	33	0	0	8	36	18	12
2014	EL-07	12	14	51	19	5	0	0	23	25	43
2011	EL	5	12	37	29	15	0	1	45	17	177
2011	EL-03	0	5	30	25	40	0	0	65	5	20
2011	EL-05	5	13	36	31	14	0	1	46	18	86
2011	EL-06	6	6	39	33	17	0	0	50	11	18
2011	EL-07	7	18	39	30	5	0	2	35	26	44
2008	EL	4	12	42	32	10	0	0	42	17	156
2008	EL-03	0	17	8	42	33	0	0	75	17	12
2008	EL-05	4	15	36	36	10	0	0	45	19	73
2008	EL-06	0	17	75	8	0	0	0	8	17	12
2008	EL-07	9	7	57	26	2	0	0	28	15	46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	17	30	30	11	9	1	1	20	48	151
2017	EL-03	18	29	24	12	12	6	0	25	50	17
2017	EL-05	16	33	30	12	5	1	1	18	51	73
2017	EL-07	24	29	29	7	7	0	2	15	55	41
2014	EL	21	33	24	14	6	2	1	21	55	160
2014	EL-01	10	0	40	30	10	10	0	44	11	10
2014	EL-03	9	36	36	9	0	9	0	10	50	11
2014	EL-05	27	33	24	12	4	0	0	16	60	75
2014	EL-06	8	33	25	17	8	0	8	27	45	12
2014	EL-07	23	37	21	12	7	0	0	19	60	43
2011	EL	18	29	24	20	8	0	1	29	47	178
2011	EL-03	0	25	40	15	20	0	0	35	25	20
2011	EL-05	17	32	23	18	8	0	1	27	50	87
2011	EL-06	17	22	28	28	6	0	0	33	39	18
2011	EL-07	27	30	16	20	7	0	0	27	57	44
2008	EL	16	25	36	13	8	1	1	21	42	157
2008	EL-03	8	8	17	33	25	0	8	64	18	12
2008	EL-05	18	25	38	11	7	0	1	18	43	73
2008	EL-06	17	25	42	0	17	0	0	17	42	12
2008	EL-07	17	35	37	7	2	2	0	9	53	46

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	3	14	22	27	25	7	3	57	19	149
2017	EL-03	0	6	25	25	31	13	0	64	7	16
2017	EL-05	1	14	21	27	26	8	3	60	17	73
2017	EL-07	8	20	28	28	13	0	5	42	29	40
2014	EL	8	14	25	33	17	1	3	52	23	159
2014	EL-01	10	10	0	60	10	10	0	78	22	10
2014	EL-03	0	0	27	36	18	9	9	67	0	11
2014	EL-05	8	16	30	28	18	0	0	46	24	74
2014	EL-06	0	8	17	33	33	0	8	73	9	12
2014	EL-07	14	16	23	35	7	0	5	44	32	43
2011	EL	4	11	26	31	23	0	6	57	15	178
2011	EL-03	0	5	20	20	45	0	10	72	6	20
2011	EL-05	5	13	31	25	21	0	6	49	18	87
2011	EL-06	6	6	17	44	28	0	0	72	11	18
2011	EL-07	2	11	27	34	20	0	5	57	14	44
2008	EL	3	15	25	27	24	1	4	54	19	157
2008	EL-03	0	17	0	17	58	8	0	82	18	12
2008	EL-05	4	16	22	27	21	0	10	53	23	73
2008	EL-06	0	25	33	17	25	0	0	42	25	12
2008	EL-07	4	13	35	33	15	0	0	48	17	46

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	15	25	33	11	9	5	1	21	43	150
2017	EL-03	12	24	41	12	0	12	0	13	40	17
2017	EL-05	22	21	33	11	8	4	1	20	45	73
2017	EL-07	13	33	33	10	8	3	3	18	47	40
2014	EL	22	26	24	16	8	1	3	25	50	160
2014	EL-01	10	10	40	40	0	0	0	40	20	10
2014	EL-03	27	36	9	18	0	9	0	20	70	11
2014	EL-05	21	32	19	15	12	0	1	27	54	75
2014	EL-06	8	17	42	17	0	0	17	20	30	12
2014	EL-07	26	23	30	12	7	0	2	19	50	43

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	67	16	9	5	1	0	2	85	6	152
2017	EL-03	65	6	12	12	0	0	6	75	13	17
2017	EL-05	71	16	7	3	1	0	1	89	4	73
2017	EL-07	57	17	17	7	0	0	2	76	7	42
2014	EL	64	17	11	3	1	0	4	85	3	160
2014	EL-01	80	20	0	0	0	0	0	100	0	10
2014	EL-03	55	36	0	0	0	0	9	100	0	11
2014	EL-05	67	12	15	1	1	0	4	82	3	75
2014	EL-06	67	17	8	0	0	0	8	91	0	12
2014	EL-07	53	23	14	5	0	0	5	80	5	43
2011	EL	61	18	7	3	2	1	8	86	6	176
2011	EL-03	68	21	0	5	0	0	5	94	6	19
2011	EL-05	67	13	8	2	1	1	7	87	4	86
2011	EL-06	44	33	17	0	0	0	6	82	0	18
2011	EL-07	52	18	7	7	5	0	11	79	13	44
2008	EL	61	19	8	3	1	1	8	87	5	156
2008	EL-03	67	17	8	0	0	0	8	91	0	12
2008	EL-05	58	21	7	1	1	1	10	89	3	72
2008	EL-06	50	17	25	0	0	0	8	73	0	12
2008	EL-07	65	17	7	9	0	0	2	84	9	46

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	20	33	19	10	11	5	3	57	22	152
2017	EL-03	18	29	18	12	18	0	6	50	31	17
2017	EL-05	22	29	21	12	12	3	1	53	26	73
2017	EL-07	19	40	21	5	7	5	2	64	13	42
2014	EL	33	30	17	4	8	4	3	68	13	160
2014	EL-01	30	30	0	10	10	20	0	75	25	10
2014	EL-03	27	27	18	0	0	18	9	75	0	11
2014	EL-05	27	33	15	5	12	3	5	65	19	75
2014	EL-06	50	17	25	0	8	0	0	67	8	12
2014	EL-07	40	33	23	0	2	2	0	74	2	43

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	41	28	13	11	8	1	0	69	19	152
2017	EL-03	41	35	18	0	6	0	0	76	6	17
2017	EL-05	38	19	18	18	7	0	0	58	25	73
2017	EL-07	43	38	5	2	10	2	0	83	12	42
2014	EL	43	35	8	7	7	0	1	78	14	160
2014	EL-01	60	20	10	10	0	0	0	80	10	10
2014	EL-03	55	36	9	0	0	0	0	91	0	11
2014	EL-05	33	39	8	8	11	0	1	73	19	75
2014	EL-06	50	25	0	17	8	0	0	75	25	12
2014	EL-07	49	37	7	5	2	0	0	86	7	43

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	30	39	14	8	5	3	0	72	14	151
2017	EL-03	47	35	18	0	0	0	0	82	0	17
2017	EL-05	26	41	14	12	5	1	0	68	18	73
2017	EL-07	21	43	17	2	10	7	0	69	13	42
2014	EL	36	40	8	8	6	1	1	78	14	159
2014	EL-01	50	30	10	10	0	0	0	80	10	10
2014	EL-03	73	9	9	0	0	9	0	90	0	11
2014	EL-05	32	40	7	11	9	0	1	73	20	75
2014	EL-06	36	36	18	0	9	0	0	73	9	11
2014	EL-07	33	53	5	5	2	2	0	88	7	43
2011	EL	39	35	11	6	5	1	2	77	12	178
2011	EL-03	60	25	5	5	0	5	0	89	5	20
2011	EL-05	38	30	14	8	8	1	1	69	16	87
2011	EL-06	44	33	11	11	0	0	0	78	11	18
2011	EL-07	32	50	11	2	2	0	2	84	5	44
2008	EL	33	33	12	14	5	1	1	68	20	156
2008	EL-03	83	17	0	0	0	0	0	100	0	12
2008	EL-05	25	40	11	12	11	1	0	65	24	73
2008	EL-06	33	33	8	25	0	0	0	67	25	12
2008	EL-07	33	29	18	18	0	0	2	64	18	45

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	27	26	12	14	11	9	1	59	28	152
2017	EL-03	18	47	0	6	12	18	0	79	21	17
2017	EL-05	15	29	12	21	14	7	3	48	38	73
2017	EL-07	43	17	19	7	10	5	0	63	18	42
2014	EL	35	30	9	11	8	6	1	70	20	159
2014	EL-01	60	20	10	0	0	10	0	89	0	10
2014	EL-03	45	36	9	0	0	9	0	90	0	11
2014	EL-05	19	33	12	13	13	7	3	57	29	75
2014	EL-06	36	27	9	9	9	9	0	70	20	11
2014	EL-07	56	26	7	7	2	2	0	83	9	43
2011	EL	33	27	16	8	10	6	1	64	19	177
2011	EL-03	55	25	5	5	0	10	0	89	6	20
2011	EL-05	23	23	20	11	15	7	1	50	29	87
2011	EL-06	33	28	22	6	6	6	0	65	12	18
2011	EL-07	42	35	14	5	2	2	0	79	7	43
2008	EL	29	25	20	13	6	6	1	58	21	157
2008	EL-03	75	8	0	8	0	8	0	91	9	12
2008	EL-05	14	23	25	19	10	8	1	41	32	73
2008	EL-06	42	33	8	8	8	0	0	75	17	12
2008	EL-07	43	28	17	4	2	4	0	75	7	46

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	11	26	21	17	11	13	2	43	33	151
2017	EL-03	6	35	18	24	12	6	0	44	38	17
2017	EL-05	10	19	25	19	11	14	1	34	36	72
2017	EL-07	14	31	19	12	12	12	0	51	27	42
2014	EL	14	25	21	13	10	15	2	47	28	159
2014	EL-01	30	30	0	0	10	30	0	86	14	10
2014	EL-03	9	18	9	18	0	45	0	50	33	11
2014	EL-05	11	24	24	16	11	13	1	41	31	75
2014	EL-06	9	18	27	9	9	18	9	38	25	11
2014	EL-07	14	33	23	14	9	7	0	50	25	43

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	34	40	13	8	3	1	76	11	151
2017	EL-03	29	53	6	6	6	0	82	12	17
2017	EL-05	31	36	17	13	3	1	68	15	72
2017	EL-07	33	45	10	5	5	2	80	10	42
2014	EL	43	40	9	4	3	0	83	8	159
2014	EL-01	60	20	10	10	0	0	80	10	10
2014	EL-03	73	27	0	0	0	0	100	0	11
2014	EL-05	36	43	13	4	4	0	79	8	75
2014	EL-06	64	18	9	0	9	0	82	9	11
2014	EL-07	40	49	5	5	2	0	88	7	43

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	37	41	13	5	4	0	0	78	9	152
2017	EL-03	47	35	18	0	0	0	0	82	0	17
2017	EL-05	33	41	15	8	3	0	0	74	11	73
2017	EL-07	36	43	12	2	7	0	0	79	10	42
2014	EL	42	37	9	5	5	1	1	80	10	160
2014	EL-01	60	30	0	10	0	0	0	90	10	10
2014	EL-03	36	36	18	0	0	9	0	80	0	11
2014	EL-05	40	35	11	7	8	0	0	75	15	75
2014	EL-06	50	25	8	8	8	0	0	75	17	12
2014	EL-07	44	46	5	2	2	0	0	91	5	43
2011	EL	34	42	13	6	4	0	1	76	10	178
2011	EL-03	45	45	0	10	0	0	0	90	10	20
2011	EL-05	36	34	18	5	7	0	0	70	11	87
2011	EL-06	39	44	11	6	0	0	0	83	6	18
2011	EL-07	30	52	14	5	0	0	0	82	5	44
2008	EL	31	38	15	10	7	1	0	69	17	157
2008	EL-03	50	33	8	8	0	0	0	83	8	12
2008	EL-05	27	32	18	8	14	1	0	60	22	73
2008	EL-06	33	33	8	25	0	0	0	67	25	12
2008	EL-07	30	46	15	7	2	0	0	76	9	46

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	47	31	15	4	3	0	0	78	7	152
2017	EL-03	41	35	24	0	0	0	0	76	0	17
2017	EL-05	44	30	16	7	3	0	0	74	10	73
2017	EL-07	43	38	10	2	7	0	0	81	10	42
2014	EL	51	31	9	2	6	1	0	82	8	160
2014	EL-01	80	10	0	0	10	0	0	90	10	10
2014	EL-03	55	27	9	0	0	9	0	90	0	11
2014	EL-05	41	32	15	3	9	0	0	73	12	75
2014	EL-06	58	25	8	0	8	0	0	83	8	12
2014	EL-07	56	35	5	2	2	0	0	91	5	43
2011	EL	47	28	11	8	4	1	1	77	12	178
2011	EL-03	70	20	5	0	5	0	0	90	5	20
2011	EL-05	43	26	14	11	3	1	1	71	15	87
2011	EL-06	61	17	17	6	0	0	0	78	6	18
2011	EL-07	43	43	9	5	0	0	0	86	5	44
2008	EL	36	41	8	7	6	1	0	78	13	157
2008	EL-03	67	25	0	8	0	0	0	92	8	12
2008	EL-05	29	33	14	10	14	1	0	63	24	73
2008	EL-06	25	67	0	8	0	0	0	92	8	12
2008	EL-07	41	48	7	4	0	0	0	89	4	46

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	43	34	12	5	5	1	0	78	10	152
2017	EL-03	35	47	12	0	6	0	0	82	6	17
2017	EL-05	41	32	16	5	4	1	0	74	10	73
2017	EL-07	48	36	5	5	7	0	0	83	12	42
2014	EL	41	37	9	6	6	1	1	80	11	160
2014	EL-01	60	20	10	0	0	10	0	89	0	10
2014	EL-03	36	45	9	0	0	9	0	90	0	11
2014	EL-05	36	35	15	5	9	0	0	71	15	75
2014	EL-06	50	33	0	17	0	0	0	83	17	12
2014	EL-07	44	46	0	7	2	0	0	91	9	43
2011	EL	42	35	12	5	5	1	1	78	10	178
2011	EL-03	50	35	10	0	5	0	0	85	5	20
2011	EL-05	43	30	14	6	7	1	0	73	13	87
2011	EL-06	33	44	17	6	0	0	0	78	6	18
2011	EL-07	43	48	7	2	0	0	0	91	2	44
2008	EL	33	41	10	9	8	0	0	74	17	157
2008	EL-03	58	25	0	17	0	0	0	83	17	12
2008	EL-05	29	36	10	10	16	0	0	64	26	73
2008	EL-06	17	50	25	8	0	0	0	67	8	12
2008	EL-07	39	43	11	7	0	0	0	83	7	46

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	76	13	7	1	1	1	3	91	2	152
2017	EL-03	71	12	6	6	0	0	6	88	6	17
2017	EL-05	77	11	7	0	1	1	3	91	1	73
2017	EL-07	74	17	7	0	0	0	2	93	0	42
2014	EL	74	10	9	0	1	1	5	89	1	159
2014	EL-01	70	30	0	0	0	0	0	100	0	10
2014	EL-03	73	18	0	0	0	0	9	100	0	11
2014	EL-05	72	9	12	0	1	1	4	86	1	74
2014	EL-06	67	8	17	0	0	0	8	82	0	12
2014	EL-07	79	7	7	0	0	0	7	92	0	43
2011	EL	73	12	5	1	2	1	7	92	2	178
2011	EL-03	80	15	5	0	0	0	0	95	0	20
2011	EL-05	74	9	7	1	1	1	7	90	3	87
2011	EL-06	61	28	6	0	0	0	6	94	0	18
2011	EL-07	75	11	2	0	2	0	9	95	3	44
2008	EL	78	9	3	1	1	1	8	95	2	157
2008	EL-03	83	0	0	0	0	0	17	100	0	12
2008	EL-05	75	14	0	1	1	1	7	97	3	73
2008	EL-06	75	8	17	0	0	0	0	83	0	12
2008	EL-07	80	7	4	0	0	2	7	95	0	46

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	45	34	7	3	5	3	3	84	8	152
2017	EL-03	65	18	6	12	0	0	0	82	12	17
2017	EL-05	41	34	8	0	8	4	4	82	9	73
2017	EL-07	43	43	5	2	5	2	0	88	7	42
2014	EL	53	24	6	5	9	3	1	80	14	160
2014	EL-01	60	10	10	0	20	0	0	70	20	10
2014	EL-03	73	9	9	9	0	0	0	82	9	11
2014	EL-05	37	33	8	8	9	3	1	74	18	75
2014	EL-06	67	17	0	0	8	8	0	91	9	12
2014	EL-07	74	19	0	0	7	0	0	93	7	43
2011	EL	50	33	6	7	3	1	0	84	10	178
2011	EL-03	60	25	5	10	0	0	0	85	10	20
2011	EL-05	46	33	10	7	2	1	0	80	9	87
2011	EL-06	39	50	0	6	6	0	0	89	11	18
2011	EL-07	61	30	2	5	2	0	0	91	7	44

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	55	30	7	3	5	85	8	152
2017	EL-03	53	35	6	0	6	88	6	17
2017	EL-05	51	33	7	4	5	84	10	73
2017	EL-07	60	24	10	0	7	83	7	42

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	53	32	6	3	6	1	85	9	152
2017	EL-03	53	29	12	0	6	0	82	6	17
2017	EL-05	51	32	4	5	7	1	83	13	73
2017	EL-07	48	38	5	2	7	0	86	10	42

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	48	34	11	1	6	82	7	151
2017	EL-03	47	24	24	0	6	71	6	17
2017	EL-05	46	35	11	3	6	81	8	72
2017	EL-07	50	38	5	0	7	88	7	42
2014	EL	52	29	9	3	8	81	11	160
2014	EL-01	60	20	0	0	20	80	20	10
2014	EL-03	73	18	0	0	9	91	9	11
2014	EL-05	39	32	13	7	9	71	16	75
2014	EL-06	50	33	8	0	8	83	8	12
2014	EL-07	72	21	5	0	2	93	2	43

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	32	44	12	4	8	0	76	12	25
2017	EL-07	27	45	14	5	9	0	73	14	22
2014	EL	23	41	18	9	5	5	67	14	22
2014	EL-07	24	38	19	10	5	5	65	15	21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	23	30	16	11	11	11	0	59	24	152
2017	EL-03	12	35	18	12	6	18	0	57	21	17
2017	EL-05	19	25	16	12	15	12	0	50	31	73
2017	EL-07	24	38	14	10	10	5	0	65	20	42
2014	EL	33	35	13	8	9	3	0	69	18	160
2014	EL-01	60	20	0	10	10	0	0	80	20	10
2014	EL-03	64	27	9	0	0	0	0	91	0	11
2014	EL-05	28	37	9	9	13	3	0	67	23	75
2014	EL-06	25	33	33	0	8	0	0	58	8	12
2014	EL-07	30	37	12	9	7	5	0	71	17	43
2011	EL	20	31	25	8	12	3	1	53	21	178
2011	EL-03	35	40	15	5	5	0	0	75	10	20
2011	EL-05	22	29	24	9	14	2	0	52	24	87
2011	EL-06	17	17	44	11	0	11	0	38	13	18
2011	EL-07	16	39	23	9	14	0	0	55	23	44

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	17	30	19	17	14	3	0	49	32	152
2017	EL-03	18	18	18	35	12	0	0	35	47	17
2017	EL-05	10	32	23	12	19	4	0	43	33	73
2017	EL-07	21	26	17	21	12	2	0	49	34	42
2014	EL	25	34	18	10	11	2	0	60	21	159
2014	EL-03	36	45	18	0	0	0	0	82	0	11
2014	EL-05	21	29	19	15	15	1	0	51	30	75
2014	EL-06	25	25	33	8	8	0	0	50	17	12
2014	EL-07	28	37	16	9	7	2	0	67	17	43
2011	EL	22	29	20	14	14	0	1	51	28	177
2011	EL-03	35	50	5	5	5	0	0	85	10	20
2011	EL-05	24	21	19	19	17	0	0	45	36	86
2011	EL-06	17	44	28	11	0	0	0	61	11	18
2011	EL-07	16	32	27	11	14	0	0	48	25	44
2008	EL	20	31	19	16	13	1	0	52	29	157
2008	EL-03	50	8	25	17	0	0	0	58	17	12
2008	EL-05	14	36	21	16	14	0	0	49	30	73
2008	EL-06	17	25	25	33	0	0	0	42	33	12
2008	EL-07	26	26	15	15	15	2	0	53	31	46

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	13	26	22	20	14	5	0	41	37	152
2017	EL-03	6	24	24	18	24	6	0	31	44	17
2017	EL-05	10	22	25	22	16	5	0	33	41	73
2017	EL-07	17	29	17	24	14	0	0	45	38	42
2014	EL	21	30	23	14	11	3	0	52	25	160
2014	EL-01	50	30	0	0	10	10	0	89	11	10
2014	EL-03	36	36	18	0	0	9	0	80	0	11
2014	EL-05	16	24	27	17	13	3	0	41	32	75
2014	EL-06	17	33	17	25	8	0	0	50	33	12
2014	EL-07	21	35	21	14	9	0	0	56	23	43
2011	EL	15	33	22	15	10	4	1	50	26	178
2011	EL-03	30	45	10	10	5	0	0	75	15	20
2011	EL-05	15	32	23	13	14	3	0	49	27	87
2011	EL-06	6	44	17	22	0	11	0	56	25	18
2011	EL-07	14	25	30	23	7	2	0	40	30	44
2008	EL	7	37	20	19	12	4	0	46	33	157
2008	EL-03	42	8	33	17	0	0	0	50	17	12
2008	EL-05	5	38	22	15	16	3	0	45	32	73
2008	EL-06	0	25	25	25	17	8	0	27	45	12
2008	EL-07	2	37	20	28	9	4	0	41	39	46

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	12	29	23	13	18	6	0	43	32	152
2017	EL-03	12	29	24	12	24	0	0	41	35	17
2017	EL-05	8	22	27	15	19	8	0	33	37	73
2017	EL-07	14	31	19	12	19	5	0	48	33	42
2014	EL	21	29	19	12	16	3	0	52	29	160
2014	EL-01	50	30	0	0	10	10	0	89	11	10
2014	EL-03	27	27	18	18	9	0	0	55	27	11
2014	EL-05	16	28	19	11	23	4	0	46	35	75
2014	EL-06	17	25	33	17	8	0	0	42	25	12
2014	EL-07	21	35	19	16	9	0	0	56	25	43
2011	EL	16	31	17	12	17	7	1	50	32	178
2011	EL-03	35	40	20	0	5	0	0	75	5	20
2011	EL-05	16	29	15	13	21	7	0	48	36	87
2011	EL-06	6	33	22	22	6	11	0	44	31	18
2011	EL-07	14	32	18	14	16	7	0	49	32	44
2008	EL	12	31	19	13	14	10	0	48	31	156
2008	EL-03	50	8	17	8	0	17	0	70	10	12
2008	EL-05	10	30	22	14	18	7	0	43	34	73
2008	EL-06	0	25	33	17	8	17	0	30	30	12
2008	EL-07	7	41	15	15	13	9	0	52	31	46

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	14	31	18	20	14	2	0	46	36	152
2017	EL-03	29	24	18	18	12	0	0	53	29	17
2017	EL-05	10	27	19	23	16	4	0	39	41	73
2017	EL-07	12	29	24	21	14	0	0	40	36	42
2014	EL	16	38	22	14	10	1	0	54	24	160
2014	EL-01	40	30	10	10	0	10	0	78	11	10
2014	EL-03	9	64	18	9	0	0	0	73	9	11
2014	EL-05	15	33	25	11	16	0	0	48	27	75
2014	EL-06	17	42	8	33	0	0	0	58	33	12
2014	EL-07	14	44	23	14	5	0	0	58	19	43
2011	EL	17	38	24	9	10	2	1	56	19	178
2011	EL-03	45	40	10	0	5	0	0	85	5	20
2011	EL-05	15	40	21	9	13	2	0	56	22	87
2011	EL-06	6	44	39	11	0	0	0	50	11	18
2011	EL-07	16	32	32	14	7	0	0	48	20	44
2008	EL	17	36	18	18	9	2	0	54	27	157
2008	EL-03	33	33	17	8	0	8	0	73	9	12
2008	EL-05	16	32	19	18	14	1	0	49	32	73
2008	EL-06	0	33	17	33	8	8	0	36	45	12
2008	EL-07	20	35	24	20	2	0	0	54	22	46

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	36	22	15	7	1	0	55	23	152
2017	EL-03	18	35	12	24	12	0	0	53	35	17
2017	EL-05	16	40	21	14	7	3	0	58	21	73
2017	EL-07	19	26	29	19	7	0	0	45	26	42
2014	EL	23	43	21	9	1	2	0	68	11	160
2014	EL-01	30	50	0	10	0	10	0	89	11	10
2014	EL-03	27	55	9	9	0	0	0	82	9	11
2014	EL-05	23	48	16	11	1	1	0	72	12	75
2014	EL-06	17	42	42	0	0	0	0	58	0	12
2014	EL-07	23	35	28	9	2	2	0	60	12	43
2011	EL	23	40	21	10	5	1	1	63	15	177
2011	EL-03	26	42	26	5	0	0	0	68	5	19
2011	EL-05	22	43	18	11	6	0	0	64	17	87
2011	EL-06	17	44	33	0	0	6	0	65	0	18
2011	EL-07	27	39	20	9	5	0	0	66	14	44

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	35	41	14	7	1	2	0	77	9	152
2017	EL-03	29	41	12	12	0	6	0	75	13	17
2017	EL-05	37	40	11	10	1	1	0	78	11	73
2017	EL-07	21	45	24	5	2	2	0	68	7	42
2014	EL	44	37	13	2	1	3	0	83	3	160
2014	EL-01	70	30	0	0	0	0	0	100	0	10
2014	EL-03	64	27	9	0	0	0	0	91	0	11
2014	EL-05	40	36	15	4	1	4	0	79	6	75
2014	EL-06	50	42	0	0	0	8	0	100	0	12
2014	EL-07	40	42	14	0	2	2	0	83	2	43
2011	EL	42	41	10	3	2	1	1	84	6	177
2011	EL-03	55	30	5	5	5	0	0	85	10	20
2011	EL-05	43	43	12	1	1	0	0	86	2	86
2011	EL-06	33	39	17	6	0	6	0	76	6	18
2011	EL-07	41	48	5	7	0	0	0	89	7	44

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	26	40	16	6	7	4	1	70	13	152
2017	EL-03	24	41	18	0	12	0	6	69	13	17
2017	EL-05	25	41	14	8	5	7	0	71	15	73
2017	EL-07	26	36	21	5	7	2	2	65	13	42
2014	EL	36	39	13	5	4	3	1	77	10	160
2014	EL-01	50	30	0	10	10	0	0	80	20	10
2014	EL-03	73	9	0	0	9	0	9	90	10	11
2014	EL-05	33	39	16	5	3	4	0	75	8	75
2014	EL-06	42	33	8	8	8	0	0	75	17	12
2014	EL-07	30	42	16	5	5	2	0	74	10	43
2011	EL	31	31	14	8	11	4	1	65	20	178
2011	EL-03	50	30	5	10	5	0	0	80	15	20
2011	EL-05	31	26	15	7	13	8	0	63	21	87
2011	EL-06	17	22	33	17	11	0	0	39	28	18
2011	EL-07	32	39	11	7	9	0	2	72	16	44
2008	EL	27	32	18	11	8	3	1	62	19	157
2008	EL-03	33	33	8	8	8	8	0	73	18	12
2008	EL-05	19	36	18	12	12	3	0	56	25	73
2008	EL-06	8	25	25	33	0	8	0	36	36	12
2008	EL-07	39	35	20	4	0	2	0	76	4	46

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	13	28	30	13	11	4	1	43	25	152
2017	EL-03	6	29	35	0	29	0	0	35	29	17
2017	EL-05	11	23	32	14	12	7	1	37	28	73
2017	EL-07	17	31	29	14	7	2	0	49	22	42
2014	EL	21	38	24	9	4	4	0	62	13	160
2014	EL-01	10	50	20	10	10	0	0	60	20	10
2014	EL-03	18	27	55	0	0	0	0	45	0	11
2014	EL-05	20	33	23	13	4	7	0	57	19	75
2014	EL-06	25	42	25	0	8	0	0	67	8	12
2014	EL-07	28	44	14	7	2	5	0	76	10	43
2011	EL	12	34	26	10	11	5	1	49	23	177
2011	EL-03	21	53	21	0	5	0	0	74	5	19
2011	EL-05	13	34	20	14	13	6	1	51	28	87
2011	EL-06	0	28	44	11	11	6	0	29	24	18
2011	EL-07	14	34	32	7	9	5	0	50	17	44

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	13	28	18	13	13	13	2	49	30	152
2017	EL-03	12	24	24	18	18	6	0	38	38	17
2017	EL-05	11	27	21	10	16	14	1	45	31	73
2017	EL-07	17	31	12	19	10	10	2	54	32	42
2014	EL	17	32	17	12	15	6	1	53	29	160
2014	EL-01	30	30	10	0	10	20	0	75	13	10
2014	EL-03	27	27	18	0	9	9	9	67	11	11
2014	EL-05	9	32	20	15	19	5	0	44	35	75
2014	EL-06	8	33	17	17	17	8	0	45	36	12
2014	EL-07	26	39	12	9	12	0	2	67	21	43
2011	EL	15	28	16	15	18	8	1	46	36	178
2011	EL-03	15	40	20	10	5	5	5	61	17	20
2011	EL-05	17	23	11	15	25	8	0	44	44	87
2011	EL-06	11	28	28	17	0	17	0	47	20	18
2011	EL-07	11	32	18	20	14	5	0	45	36	44

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	56	21	16	3	1	1	3	80	4	152
2017	EL-03	53	18	18	6	0	0	6	75	6	17
2017	EL-05	58	21	15	3	1	0	3	80	4	73
2017	EL-07	48	24	21	5	0	0	2	73	5	42
2014	EL	57	19	13	4	2	1	5	81	6	160
2014	EL-01	80	20	0	0	0	0	0	100	0	10
2014	EL-03	55	36	0	0	0	0	9	100	0	11
2014	EL-05	60	16	15	1	1	3	4	81	3	75
2014	EL-06	50	17	33	0	0	0	0	67	0	12
2014	EL-07	47	21	9	9	5	0	9	74	15	43

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	61	26	9	1	0	1	1	89	1	152
2017	EL-03	53	24	6	12	0	0	6	81	13	17
2017	EL-05	60	22	14	0	0	3	1	86	0	73
2017	EL-07	55	40	5	0	0	0	0	95	0	42
2014	EL	67	17	9	1	0	3	3	89	1	160
2014	EL-01	90	10	0	0	0	0	0	100	0	10
2014	EL-03	64	27	0	0	0	0	9	100	0	11
2014	EL-05	64	16	8	3	0	7	3	88	3	75
2014	EL-06	75	8	17	0	0	0	0	83	0	12
2014	EL-07	63	21	12	0	0	0	5	88	0	43
2011	EL	70	17	7	1	1	2	2	90	2	178
2011	EL-03	80	15	5	0	0	0	0	95	0	20
2011	EL-05	75	11	9	1	0	2	1	89	1	87
2011	EL-06	44	33	17	0	0	6	0	82	0	18
2011	EL-07	70	18	2	2	2	0	5	93	5	44
2008	EL	66	20	4	3	1	4	2	91	4	157
2008	EL-03	100	0	0	0	0	0	0	100	0	12
2008	EL-05	60	25	1	4	0	7	3	94	5	73
2008	EL-06	50	25	25	0	0	0	0	75	0	12
2008	EL-07	72	20	2	2	2	2	0	93	4	46

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	16	45	16	11	9	2	1	63	20	152
2017	EL-03	0	41	35	6	12	6	0	44	19	17
2017	EL-05	16	41	16	15	10	0	1	58	25	73
2017	EL-07	21	45	14	10	7	2	0	68	17	42
2014	EL	20	47	14	9	9	1	0	68	18	160
2014	EL-01	30	30	10	0	20	10	0	67	22	10
2014	EL-03	18	73	9	0	0	0	0	91	0	11
2014	EL-05	15	47	13	15	9	1	0	62	24	75
2014	EL-06	17	50	25	0	8	0	0	67	8	12
2014	EL-07	28	51	9	5	7	0	0	79	12	43
2011	EL	26	39	14	11	8	1	1	66	19	178
2011	EL-03	50	30	15	5	0	0	0	80	5	20
2011	EL-05	28	37	13	9	13	1	0	65	22	87
2011	EL-06	17	50	11	17	0	6	0	71	18	18
2011	EL-07	23	41	18	14	5	0	0	64	18	44
2008	EL	23	36	24	8	9	0	0	59	17	157
2008	EL-03	50	33	17	0	0	0	0	83	0	12
2008	EL-05	15	33	27	12	12	0	0	48	25	73
2008	EL-06	8	33	50	0	8	0	0	42	8	12
2008	EL-07	30	39	22	7	2	0	0	70	9	46

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	16	34	14	17	17	1	1	51	35	152
2017	EL-03	12	41	18	12	12	6	0	56	25	17
2017	EL-05	12	29	14	25	19	0	1	42	44	73
2017	EL-07	24	33	14	10	19	0	0	57	29	42
2014	EL	21	39	16	9	14	1	1	61	23	160
2014	EL-01	30	50	0	0	20	0	0	80	20	10
2014	EL-03	36	45	0	0	9	9	0	90	10	11
2014	EL-05	11	37	21	11	20	0	0	48	31	75
2014	EL-06	17	42	8	25	8	0	0	58	33	12
2014	EL-07	37	37	12	5	7	0	2	76	12	43
2011	EL	19	32	15	12	19	1	2	52	32	177
2011	EL-03	40	50	10	0	0	0	0	90	0	20
2011	EL-05	20	28	13	11	26	1	1	48	39	87
2011	EL-06	6	29	24	24	18	0	0	35	41	17
2011	EL-07	16	34	18	16	11	2	2	52	29	44
2008	EL	17	26	19	17	18	1	2	44	36	157
2008	EL-03	33	33	8	17	0	8	0	73	18	12
2008	EL-05	10	22	21	19	25	1	3	33	46	73
2008	EL-06	17	17	25	0	42	0	0	33	42	12
2008	EL-07	22	26	22	22	7	0	2	49	29	46

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	11	34	25	15	12	3	47	27	151
2017	EL-03	18	24	24	18	12	6	44	31	17
2017	EL-05	8	29	26	19	15	3	38	35	73
2017	EL-07	12	41	24	12	10	0	54	22	41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	36	32	23	3	4	3	1	70	7	151
2017	EL-03	29	53	12	6	0	0	0	82	6	17
2017	EL-05	27	30	32	4	3	4	0	60	7	73
2017	EL-07	46	29	15	0	10	0	0	76	10	41
2014	EL	43	36	12	2	3	4	0	83	5	159
2014	EL-01	60	30	0	0	0	10	0	100	0	10
2014	EL-03	64	36	0	0	0	0	0	100	0	11
2014	EL-05	39	39	13	3	3	4	0	81	6	75
2014	EL-06	27	27	9	0	9	27	0	75	13	11
2014	EL-07	47	37	12	2	2	0	0	84	5	43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	28	45	13	6	5	3	0	76	12	152
2017	EL-03	35	53	12	0	0	0	0	88	0	17
2017	EL-05	22	42	12	11	5	7	0	69	18	73
2017	EL-07	31	43	14	2	10	0	0	74	12	42
2014	EL	38	37	15	6	3	1	0	75	9	159
2014	EL-01	50	30	0	10	10	0	0	80	20	10
2014	EL-03	55	36	9	0	0	0	0	91	0	11
2014	EL-05	29	40	17	11	3	0	0	69	13	75
2014	EL-06	27	27	27	0	9	9	0	60	10	11
2014	EL-07	49	35	12	2	2	0	0	84	5	43
2011	EL	32	32	21	4	5	4	1	67	10	178
2011	EL-03	55	30	10	0	0	5	0	89	0	20
2011	EL-05	26	28	28	7	6	6	0	57	13	87
2011	EL-06	22	50	11	11	0	6	0	76	12	18
2011	EL-07	41	32	20	0	5	2	0	74	5	44

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	39	38	11	6	5	0	0	78	11	152
2017	EL-03	35	41	18	6	0	0	0	76	6	17
2017	EL-05	33	40	15	7	5	0	0	73	12	73
2017	EL-07	40	40	7	2	10	0	0	81	12	42
2014	EL	45	35	11	8	1	0	0	80	9	160
2014	EL-01	60	20	0	20	0	0	0	80	20	10
2014	EL-03	82	18	0	0	0	0	0	100	0	11
2014	EL-05	32	41	16	9	1	0	0	73	11	75
2014	EL-06	42	33	17	8	0	0	0	75	8	12
2014	EL-07	58	25	9	5	2	0	0	84	7	43
2011	EL	39	35	15	6	3	1	1	75	10	178
2011	EL-03	65	30	5	0	0	0	0	95	0	20
2011	EL-05	34	36	18	6	5	1	0	71	10	87
2011	EL-06	39	44	11	6	0	0	0	83	6	18
2011	EL-07	36	36	18	7	2	0	0	73	9	44
2008	EL	35	43	11	6	4	0	0	78	11	157
2008	EL-03	58	17	17	8	0	0	0	75	8	12
2008	EL-05	22	52	11	8	7	0	0	74	15	73
2008	EL-06	25	58	17	0	0	0	0	83	0	12
2008	EL-07	46	35	11	4	4	0	0	80	9	46

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	27	37	21	8	7	0	0	64	15	152
2017	EL-03	35	29	29	6	0	0	0	65	6	17
2017	EL-05	16	44	19	10	11	0	0	60	21	73
2017	EL-07	29	33	24	7	7	0	0	62	14	42
2014	EL	33	34	17	7	6	2	0	69	13	160
2014	EL-01	60	20	0	0	10	10	0	89	11	10
2014	EL-03	55	36	9	0	0	0	0	91	0	11
2014	EL-05	24	36	21	9	8	1	0	61	18	75
2014	EL-06	33	58	0	0	0	8	0	100	0	12
2014	EL-07	37	30	19	7	7	0	0	67	14	43
2011	EL	38	35	16	6	4	1	1	73	10	178
2011	EL-03	65	30	5	0	0	0	0	95	0	20
2011	EL-05	32	39	15	8	5	1	0	72	13	87
2011	EL-06	50	28	17	0	6	0	0	78	6	18
2011	EL-07	34	32	27	7	0	0	0	66	7	44

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	43	22	9	5	0	0	64	14	152
2017	EL-03	24	47	29	0	0	0	0	71	0	17
2017	EL-05	11	48	21	14	7	0	0	59	21	73
2017	EL-07	24	40	21	7	7	0	0	64	14	42
2014	EL	33	36	16	8	6	1	0	70	14	160
2014	EL-01	50	30	0	20	0	0	0	80	20	10
2014	EL-03	55	36	9	0	0	0	0	91	0	11
2014	EL-05	25	35	19	12	8	1	0	61	20	75
2014	EL-06	42	50	0	0	0	8	0	100	0	12
2014	EL-07	35	37	18	2	7	0	0	72	9	43
2011	EL	32	40	17	6	5	0	1	72	11	177
2011	EL-03	50	45	5	0	0	0	0	95	0	20
2011	EL-05	28	38	20	9	6	0	0	66	15	87
2011	EL-06	41	41	12	6	0	0	0	82	6	17
2011	EL-07	32	39	23	5	2	0	0	70	7	44
2008	EL	30	41	19	6	4	1	0	71	10	157
2008	EL-03	50	33	8	8	0	0	0	83	8	12
2008	EL-05	16	47	22	7	7	1	0	64	14	73
2008	EL-06	42	42	8	8	0	0	0	83	8	12
2008	EL-07	37	37	24	2	0	0	0	74	2	46

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	24	32	22	12	8	3	0	57	20	152
2017	EL-03	24	24	47	6	0	0	0	47	6	17
2017	EL-05	19	29	19	15	12	5	0	51	29	73
2017	EL-07	24	43	17	12	5	0	0	67	17	42
2014	EL	39	29	12	9	8	4	0	70	17	160
2014	EL-01	50	10	10	0	10	20	0	75	13	10
2014	EL-03	64	27	9	0	0	0	0	91	0	11
2014	EL-05	27	33	15	12	11	3	0	62	23	75
2014	EL-06	33	42	17	0	0	8	0	82	0	12
2014	EL-07	56	23	7	7	5	2	0	81	12	43
2011	EL	38	32	11	7	7	3	2	74	14	177
2011	EL-03	47	42	5	0	0	0	5	94	0	19
2011	EL-05	34	31	11	10	6	6	1	70	17	87
2011	EL-06	50	22	17	6	6	0	0	72	11	18
2011	EL-07	41	32	11	5	9	2	0	74	14	44
2008	EL	37	31	13	7	4	6	1	74	12	157
2008	EL-03	33	42	17	8	0	0	0	75	8	12
2008	EL-05	33	30	12	5	8	8	3	71	15	73
2008	EL-06	50	8	17	17	0	8	0	64	18	12
2008	EL-07	41	35	13	4	2	4	0	80	7	46

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EL	14	61	25	152
2017	EL-03	6	53	41	17
2017	EL-05	16	58	26	73
2017	EL-07	17	64	19	42
2014	EL	16	56	29	160
2014	EL-01	10	80	10	10
2014	EL-03	9	73	18	11
2014	EL-05	20	48	32	75
2014	EL-06	0	58	42	12
2014	EL-07	16	56	28	43
2011	EL	18	61	21	178
2011	EL-03	0	90	10	20
2011	EL-05	15	59	26	87
2011	EL-06	22	61	17	18
2011	EL-07	30	52	18	44

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EL	32	14	32	5	5	14	22
2017	EL-05	25	8	33	8	8	17	12
2014	EL	36	32	8	20	9999	4	25
2014	EL-05	27	33	13	20	9999	7	15
2011	EL	41	22	13	19	9999	6	32
2011	EL-05	38	15	15	15	9999	15	13
2011	EL-07	38	31	8	23	9999	0	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	17	83	152
2017	EL-05	22	78	73
2017	EL-07	14	86	42
2014	EL	12	88	160
2014	EL-05	17	83	75
2014	EL-06	0	100	12

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EL	38	26
2017	EL-05	38	16
2014	EL	37	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EL	77	26
2017	EL-05	69	16
2014	EL	79	19
2014	EL-05	92	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EL-05	0	16
2014	EL-05	0	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EL	26
2017	EL-05	16
2014	EL-05	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	EL	0	26
2017	EL-05	0	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	EL	26
2017	EL-05	16
2014	EL	19
2014	EL-05	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EL	50	26
2017	EL-05	44	16
2014	EL	32	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EL	38	26
2014	EL	58	19
2014	EL-05	69	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EL	50	26
2017	EL-05	44	16
2014	EL	58	19
2014	EL-05	62	13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EL	46	26
2017	EL-05	44	16
2014	EL	37	19
2014	EL-05	46	13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EL	35	26
2017	EL-05	31	16
2014	EL	32	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EL	38	26
2014	EL	63	19
2014	EL-05	62	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EL	31	26
2014	EL	42	19
2014	EL-05	38	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	EL	26
2017	EL-05	16
2014	EL	19
2014	EL-05	13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	EL	26
2017	EL-05	16
2014	EL	19
2014	EL-05	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EL	54	26
2017	EL-05	44	16
2014	EL	53	19
2014	EL-05	62	13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EL	27	26
2014	EL	42	19
2014	EL-05	46	13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EL	27	26
2017	EL-05	38	16
2014	EL	0	19
2014	EL-05	0	13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EL	42	26
2017	EL-05	31	16
2014	EL	26	19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EL	23	26

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EL	50	26
2017	EL-05	56	16
2014	EL	53	19
2014	EL-05	62	13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	EL-05	15
2014	EL	19
2014	EL-05	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EL	32	25
2017	EL-05	40	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EL	24	25
2017	EL-05	33	15
2014	EL	26	19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EL	64	25
2017	EL-05	73	15
2014	EL	47	19
2014	EL-05	46	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EL	48	25
2017	EL-05	40	15
2014	EL	63	19
2014	EL-05	77	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EL	0	25
2017	EL-05	0	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EL-05	0	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	96	4	26
2017	EL-05	100	0	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	17	18	18	6	9	22	11	52	22	152
2017	EL-03	12	18	29	0	12	24	6	42	17	17
2017	EL-05	12	19	22	10	10	18	10	43	26	73
2017	EL-07	19	24	10	2	10	24	12	67	19	42
2014	EL	24	15	18	6	3	26	9	60	12	160
2014	EL-01	50	10	0	10	0	30	0	86	14	10
2014	EL-03	27	18	27	0	0	9	18	63	0	11
2014	EL-05	17	21	24	9	3	23	3	52	16	75
2014	EL-06	25	8	8	0	8	42	8	67	17	12
2014	EL-07	30	9	12	2	2	28	16	71	8	43

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	28	29	19	5	8	11	0	64	15	152
2017	EL-03	18	35	24	6	0	18	0	64	7	17
2017	EL-05	23	30	18	8	10	11	0	60	20	73
2017	EL-07	33	26	19	2	12	7	0	64	15	42
2014	EL	39	23	23	4	2	9	1	68	6	160
2014	EL-01	50	10	10	0	0	30	0	86	0	10
2014	EL-03	55	18	9	9	0	0	9	80	10	11
2014	EL-05	29	29	27	7	1	7	0	63	9	75
2014	EL-06	42	17	33	0	8	0	0	58	8	12
2014	EL-07	49	21	16	0	2	12	0	79	3	43
2011	EL	29	38	16	6	5	5	1	71	11	178
2011	EL-03	50	35	10	0	5	0	0	85	5	20
2011	EL-05	31	34	16	9	6	3	0	68	15	87
2011	EL-06	17	44	22	0	0	11	6	73	0	18
2011	EL-07	23	45	20	5	0	7	0	73	5	44

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	35	52	9	2	1	1	0	88	3	152
2017	EL-03	18	53	12	0	12	6	0	75	13	17
2017	EL-05	34	53	7	4	0	1	0	89	4	73
2017	EL-07	36	55	10	0	0	0	0	90	0	42
2014	EL	35	54	8	2	1	1	0	89	3	160
2014	EL-01	10	40	20	20	10	0	0	50	30	10
2014	EL-03	18	64	9	9	0	0	0	82	9	11
2014	EL-05	37	53	9	0	0	0	0	91	0	75
2014	EL-06	50	42	0	0	0	8	0	100	0	12
2014	EL-07	42	56	2	0	0	0	0	98	0	43
2011	EL	35	54	7	2	1	1	1	90	3	178
2011	EL-03	10	60	20	5	0	5	0	74	5	20
2011	EL-05	37	56	6	1	0	0	0	93	1	87
2011	EL-06	39	61	0	0	0	0	0	100	0	18
2011	EL-07	45	50	5	0	0	0	0	95	0	44
2008	EL	41	52	6	2	0	0	0	92	2	157
2008	EL-03	25	50	8	17	0	0	0	75	17	12
2008	EL-05	47	48	5	0	0	0	0	95	0	73
2008	EL-06	17	67	17	0	0	0	0	83	0	12
2008	EL-07	48	50	0	2	0	0	0	98	2	46

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	15	26	28	7	3	18	1	52	13	152
2017	EL-03	6	29	35	12	0	18	0	43	14	17
2017	EL-05	15	22	30	5	4	21	3	48	13	73
2017	EL-07	14	33	24	10	5	14	0	56	17	42
2014	EL	10	26	34	8	4	14	4	44	15	160
2014	EL-01	10	20	30	0	0	40	0	50	0	10
2014	EL-03	0	18	55	0	0	9	18	25	0	11
2014	EL-05	9	31	28	8	8	12	4	48	19	75
2014	EL-06	8	25	25	8	0	33	0	50	13	12
2014	EL-07	16	23	37	7	2	9	5	46	11	43
2011	EL	12	26	31	10	7	11	3	44	20	178
2011	EL-03	15	40	15	10	5	15	0	65	18	20
2011	EL-05	14	29	22	14	8	10	3	49	25	87
2011	EL-06	6	6	61	11	6	11	0	13	19	18
2011	EL-07	11	25	43	5	5	9	2	41	10	44

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	50	32	12	1	1	3	0	85	3	152
2017	EL-03	41	29	18	6	0	6	0	75	6	17
2017	EL-05	48	30	16	0	1	4	0	81	1	73
2017	EL-07	45	43	7	2	2	0	0	88	5	42
2014	EL	44	37	11	2	3	4	0	84	5	160
2014	EL-01	50	30	0	0	0	20	0	100	0	10
2014	EL-03	55	18	18	9	0	0	0	73	9	11
2014	EL-05	33	47	12	1	5	1	0	81	7	75
2014	EL-06	42	33	17	0	0	8	0	82	0	12
2014	EL-07	60	23	12	2	0	2	0	86	2	43
2011	EL	40	38	11	4	3	4	1	81	7	178
2011	EL-03	50	50	0	0	0	0	0	100	0	20
2011	EL-05	39	36	16	3	2	3	0	77	6	87
2011	EL-06	22	50	17	0	0	11	0	81	0	18
2011	EL-07	48	36	2	9	2	2	0	86	12	44
2008	EL	34	48	10	5	1	1	0	83	6	157
2008	EL-03	50	33	8	0	0	8	0	91	0	12
2008	EL-05	26	55	8	7	3	1	0	82	10	73
2008	EL-06	25	58	17	0	0	0	0	83	0	12
2008	EL-07	46	39	9	7	0	0	0	85	7	46

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	41	32	11	6	2	9	0	80	9	152
2017	EL-03	35	24	18	6	0	18	0	71	7	17
2017	EL-05	37	33	15	4	3	8	0	76	7	73
2017	EL-07	33	40	2	12	2	10	0	82	16	42
2014	EL	34	37	18	3	1	7	0	76	4	160
2014	EL-01	40	40	0	0	0	20	0	100	0	10
2014	EL-03	36	36	27	0	0	0	0	73	0	11
2014	EL-05	29	41	21	1	3	4	0	74	4	75
2014	EL-06	25	25	25	8	0	17	0	60	10	12
2014	EL-07	42	35	14	2	0	7	0	82	3	43
2011	EL	32	36	17	6	5	3	1	71	11	175
2011	EL-03	37	53	5	0	0	5	0	94	0	19
2011	EL-05	34	35	17	6	5	3	0	71	11	86
2011	EL-06	22	44	33	0	0	0	0	67	0	18
2011	EL-07	33	33	16	9	7	2	0	67	17	43
2008	EL	31	40	16	9	3	1	1	72	12	157
2008	EL-03	33	50	8	0	0	8	0	91	0	12
2008	EL-05	21	49	18	10	3	0	0	70	12	73
2008	EL-06	42	25	33	0	0	0	0	67	0	12
2008	EL-07	43	24	13	15	2	0	2	69	18	46

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	9	91	152
2017	EL-03	0	100	17
2017	EL-05	12	88	73
2017	EL-07	12	88	42
2014	EL	6	94	160
2014	EL-03	0	100	11
2014	EL-05	7	93	75

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EL	86	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	EL	36	14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	EL	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EL	57	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EL	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	EL	0	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EL	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EL	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EL	46	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EL	85	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EL	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	93	7	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	17	17	16	5	5	29	11	57	16	152
2017	EL-03	12	29	24	0	0	24	12	64	0	17
2017	EL-05	14	14	18	8	7	30	10	45	25	73
2017	EL-07	21	24	17	5	5	21	7	63	13	42
2014	EL	23	14	17	2	3	32	9	64	7	160
2014	EL-01	50	0	10	0	0	40	0	83	0	10
2014	EL-03	18	18	36	0	0	9	18	50	0	11
2014	EL-05	21	20	21	3	3	27	5	61	8	75
2014	EL-06	17	8	8	0	8	50	8	60	20	12
2014	EL-07	23	9	9	2	2	37	16	70	10	43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	32	24	20	5	5	12	3	65	12	152
2017	EL-03	35	35	12	0	0	6	12	86	0	17
2017	EL-05	25	23	19	8	7	15	3	58	18	73
2017	EL-07	36	29	19	5	5	7	0	69	10	42
2014	EL	38	26	19	2	3	13	1	73	5	160
2014	EL-01	60	0	10	0	0	30	0	86	0	10
2014	EL-03	36	27	27	0	0	0	9	70	0	11
2014	EL-05	33	29	17	3	3	15	0	73	6	75
2014	EL-06	25	33	25	0	8	8	0	64	9	12
2014	EL-07	42	26	18	2	2	9	0	74	5	43
2011	EL	30	38	15	5	3	8	0	74	9	178
2011	EL-03	45	45	5	5	0	0	0	90	5	20
2011	EL-05	31	33	20	5	3	8	0	70	9	87
2011	EL-06	17	44	11	6	0	22	0	79	7	18
2011	EL-07	30	43	14	5	2	7	0	78	7	44

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	20	23	19	16	1	41	36	152
2017	EL-03	12	12	35	24	18	0	24	41	17
2017	EL-05	26	15	25	19	15	0	41	34	73
2017	EL-07	14	33	17	19	14	2	49	34	42

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	9	28	36	16	11	1	1	37	27	152
2017	EL-03	18	35	35	6	6	0	0	53	12	17
2017	EL-05	8	26	37	18	11	0	0	34	29	73
2017	EL-07	2	19	43	17	14	2	2	23	33	42

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	20	38	30	7	3	1	1	59	10	152
2017	EL-03	29	47	18	6	0	0	0	76	6	17
2017	EL-05	22	36	32	7	3	0	1	58	10	73
2017	EL-07	5	36	38	7	7	5	2	44	15	42

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	13	24	27	20	14	1	1	38	34	152
2017	EL-03	18	18	35	18	12	0	0	35	29	17
2017	EL-05	14	26	22	23	15	0	0	40	38	73
2017	EL-07	10	17	31	19	17	5	2	28	38	42

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	52	26	9	3	1	1	7	85	5	152
2017	EL-03	71	18	6	0	0	0	6	94	0	17
2017	EL-05	56	25	8	3	1	1	5	87	4	73
2017	EL-07	38	33	14	5	2	2	5	77	8	42

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	35	35	14	10	5	1	70	15	152
2017	EL-03	59	35	0	6	0	0	94	6	17
2017	EL-05	29	36	15	11	8	1	65	19	73
2017	EL-07	31	36	19	10	5	0	67	14	42

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	22	32	28	11	7	1	55	17	152
2017	EL-03	35	41	12	6	6	0	76	12	17
2017	EL-05	16	34	30	11	8	0	51	19	73
2017	EL-07	24	26	29	14	7	0	50	21	42

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	30	29	17	5	1	48	23	151
2017	EL-03	35	12	41	12	0	0	47	12	17
2017	EL-05	15	32	21	24	7	1	48	31	72
2017	EL-07	14	26	38	14	7	0	40	21	42

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	30	29	20	11	8	1	1	60	19	152
2017	EL-03	29	35	18	6	12	0	0	65	18	17
2017	EL-05	32	25	19	15	7	3	0	58	23	73
2017	EL-07	26	29	24	10	10	0	2	56	20	42

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	27	22	24	9	1	45	33	152
2017	EL-03	24	29	18	18	12	0	53	29	17
2017	EL-05	14	23	27	23	12	0	37	36	73
2017	EL-07	14	31	17	31	7	0	45	38	42

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	58	19	16	3	4	77	7	151
2017	EL-03	63	25	6	6	0	88	6	16
2017	EL-05	59	16	19	3	3	75	5	73
2017	EL-07	50	17	19	5	10	67	14	42

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	70	14	7	3	6	1	84	9	152
2017	EL-03	76	12	6	6	0	0	88	6	17
2017	EL-05	59	19	12	3	7	0	78	10	73
2017	EL-07	76	7	2	2	10	2	85	12	42

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	55	30	9	3	3	1	85	6	152
2017	EL-03	53	29	18	0	0	0	82	0	17
2017	EL-05	45	38	8	4	3	1	85	7	73
2017	EL-07	62	24	5	5	5	0	86	10	42

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	56	24	7	4	9	1	81	13	152
2017	EL-03	59	29	6	0	6	0	88	6	17
2017	EL-05	45	27	7	7	12	1	74	19	73
2017	EL-07	69	19	2	2	7	0	88	10	42

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	50	12	6	2	1	29	89	3	152
2017	EL-03	59	0	0	0	0	41	100	0	17
2017	EL-05	51	11	3	0	3	33	96	0	73
2017	EL-07	38	17	17	7	0	21	70	9	42

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	54	28	11	3	1	1	1	84	4	151
2017	EL-03	71	24	0	6	0	0	0	94	6	17
2017	EL-05	52	29	14	1	0	3	1	84	1	73
2017	EL-07	49	29	10	5	5	0	2	80	10	41

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	64	21	10	2	1	1	1	87	3	152
2017	EL-03	65	18	6	6	0	0	6	88	6	17
2017	EL-05	59	21	15	0	3	3	0	82	3	73
2017	EL-07	71	19	5	5	0	0	0	90	5	42

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	42	37	16	4	1	1	79	5	152
2017	EL-03	65	24	12	0	0	0	88	0	17
2017	EL-05	33	40	19	7	1	0	73	8	73
2017	EL-07	45	40	12	0	0	2	88	0	42

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	8	29	45	14	4	37	18	152
2017	EL-03	18	41	35	6	0	59	6	17
2017	EL-05	5	30	41	18	5	36	23	73
2017	EL-07	5	19	57	14	5	24	19	42

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	6	24	35	31	5	36	30	152
2017	EL-03	0	12	24	59	6	65	12	17
2017	EL-05	10	27	34	25	4	29	37	73
2017	EL-07	5	24	43	24	5	29	29	42

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	37	28	7	5	5	58	12	152
2017	EL-03	6	41	47	0	0	6	50	0	17
2017	EL-05	16	37	27	10	7	3	55	17	73
2017	EL-07	21	38	29	5	5	2	61	10	42

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	16	35	26	11	11	2	52	22	152
2017	EL-03	12	35	35	12	6	0	47	18	17
2017	EL-05	15	30	22	16	15	1	46	32	73
2017	EL-07	21	36	24	7	10	2	59	17	42

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	15	85	151
2017	EL-05	19	81	73
2014	EL	11	89	160
2014	EL-05	15	85	75

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	82	18	22
2017	EL-05	79	21	14
2014	EL	72	28	18
2014	EL-05	73	27	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	39	39	6	11	6	78	17	18
2017	EL-05	27	45	9	9	9	73	18	11
2014	EL	54	31	8	8	0	85	8	13

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	26	25	20	16	8	5	28	72	152
2017	EL-03	18	29	18	18	12	6	19	81	17
2017	EL-05	21	29	22	16	5	7	22	78	73
2017	EL-07	38	24	17	19	2	0	38	62	42

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EL	15	101
2017	EL-03	8	13
2017	EL-05	16	51
2017	EL-07	4	25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EL	29	101
2017	EL-03	54	13
2017	EL-05	14	51
2017	EL-07	28	25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EL	6	101
2017	EL-03	8	13
2017	EL-05	8	51
2017	EL-07	4	25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EL	54	101
2017	EL-03	31	13
2017	EL-05	61	51
2017	EL-07	68	25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EL	8	101
2017	EL-03	0	13
2017	EL-05	14	51
2017	EL-07	4	25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EL	38	101
2017	EL-03	46	13
2017	EL-05	35	51
2017	EL-07	32	25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EL	7	47	24	4	6	13	103
2017	EL-03	15	46	15	0	8	15	13
2017	EL-05	8	51	23	2	6	11	53
2017	EL-07	4	44	32	12	0	8	25

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	8	19	22	19	20	4	8	30	45	104
2017	EL-03	0	23	23	15	23	0	15	27	45	13
2017	EL-05	8	11	25	21	21	6	9	22	49	53
2017	EL-07	4	23	23	19	23	4	4	29	46	26

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	1	7	16	21	43	6	6	9	73	104
2017	EL-03	0	0	15	38	38	0	8	0	83	13
2017	EL-05	2	4	21	19	36	9	9	7	67	53
2017	EL-07	0	8	12	19	58	4	0	8	80	26

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me