2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 18 51 6 18 7 0 0 69 25 152
2017 EL-03 12 65 6 12 6 0 0 76 18 17
2017 EL-05 16 53 3 19 8 0 0 70 27 73
2017 EL-07 19 43 12 17 10 0 0 62 26 42
2014 EL 26 46 13 10 4 0 0 73 14 160
2014 EL-01 20 50 20 10 0 0 0 70 10 10
2014 EL-03 45 27 18 9 0 0 0 73 9 11
2014 EL-05 20 51 16 11 3 0 0 71 13 75
2014 EL-06 50 50 0 0 0 0 0 100 0 12
2014 EL-07 28 44 12 5 12 0 0 72 16 43
2011 EL 38 49 5 6 2 0 0 87 8 178
2011 EL-03 15 80 0 5 0 0 0 95 5 20
2011 EL-05 41 47 5 7 0 0 0 89 7 87
2011 EL-06 17 61 17 0 6 0 0 78 6 18
2011 EL-07 52 36 5 2 5 0 0 89 7 44
2008 EL 36 48 3 10 3 0 0 84 13 157
2008 EL-03 42 33 8 8 8 0 0 75 17 12
2008 EL-05 30 53 1 12 3 0 0 84 15 73
2008 EL-06 42 50 0 8 0 0 0 92 8 12
2008 EL-07 46 41 2 9 2 0 0 87 11 46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 62 23 6 3 5 0 0 85 9 151
2017 EL-03 59 29 0 6 6 0 0 88 12 17
2017 EL-05 61 22 6 4 7 0 0 83 11 72
2017 EL-07 52 29 12 2 5 0 0 81 7 42
2014 EL 59 26 7 4 2 0 2 87 6 160
2014 EL-01 90 10 0 0 0 0 0 100 0 10
2014 EL-03 64 36 0 0 0 0 0 100 0 11
2014 EL-05 60 17 9 9 3 0 1 78 12 75
2014 EL-06 50 42 0 0 0 0 8 100 0 12
2014 EL-07 54 33 9 0 2 0 2 88 2 43
2011 EL 72 19 6 1 1 1 0 91 2 177
2011 EL-03 80 20 0 0 0 0 0 100 0 20
2011 EL-05 74 18 5 2 0 1 0 93 2 87
2011 EL-06 61 22 17 0 0 0 0 83 0 18
2011 EL-07 72 16 9 0 2 0 0 88 2 43
2008 EL 69 27 4 1 0 0 0 96 1 157
2008 EL-03 83 17 0 0 0 0 0 100 0 12
2008 EL-05 73 23 4 0 0 0 0 96 0 73
2008 EL-06 50 50 0 0 0 0 0 100 0 12
2008 EL-07 65 28 4 2 0 0 0 93 2 46

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 62 22 7 6 1 0 2 86 7 152
2017 EL-03 65 24 0 12 0 0 0 88 12 17
2017 EL-05 66 21 4 5 1 0 3 89 7 73
2017 EL-07 45 29 19 7 0 0 0 74 7 42
2014 EL 56 24 10 4 2 0 3 83 7 160
2014 EL-01 70 20 0 0 10 0 0 90 10 10
2014 EL-03 73 18 0 0 0 0 9 100 0 11
2014 EL-05 53 25 12 5 1 0 3 81 7 75
2014 EL-06 58 17 17 0 0 0 8 82 0 12
2014 EL-07 49 28 9 7 5 0 2 79 12 43
2011 EL 65 21 6 7 2 0 0 85 9 178
2011 EL-03 80 15 0 5 0 0 0 95 5 20
2011 EL-05 69 21 3 6 1 0 0 90 7 87
2011 EL-06 44 39 11 6 0 0 0 83 6 18
2011 EL-07 57 16 11 11 5 0 0 73 16 44
2008 EL 61 24 4 4 5 0 1 86 10 157
2008 EL-03 75 8 8 0 0 0 8 91 0 12
2008 EL-05 67 22 4 3 3 0 1 90 6 73
2008 EL-06 67 33 0 0 0 0 0 100 0 12
2008 EL-07 50 28 4 7 11 0 0 78 17 46

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 41 34 9 11 7 0 0 74 17 152
2017 EL-03 47 29 6 18 0 0 0 76 18 17
2017 EL-05 38 42 7 7 5 0 0 81 12 73
2017 EL-07 31 29 12 17 12 0 0 60 29 42
2014 EL 40 36 9 11 4 1 0 76 15 160
2014 EL-01 50 50 0 0 0 0 0 100 0 10
2014 EL-03 36 36 9 18 0 0 0 73 18 11
2014 EL-05 39 37 9 11 4 0 0 76 15 75
2014 EL-06 50 42 0 8 0 0 0 92 8 12
2014 EL-07 42 28 9 9 9 2 0 71 19 43
2011 EL 45 36 9 7 3 0 1 81 10 177
2011 EL-03 53 47 0 0 0 0 0 100 0 19
2011 EL-05 39 40 9 7 5 0 0 79 11 87
2011 EL-06 50 22 17 11 0 0 0 72 11 18
2011 EL-07 55 27 9 9 0 0 0 82 9 44

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 20 43 16 13 7 0 0 64 20 152
2017 EL-03 24 35 12 18 12 0 0 59 29 17
2017 EL-05 15 44 21 15 5 0 0 59 21 73
2017 EL-07 17 52 12 12 7 0 0 69 19 42
2014 EL 26 37 18 11 7 0 0 63 19 160
2014 EL-01 40 40 10 0 10 0 0 80 10 10
2014 EL-03 36 45 0 18 0 0 0 82 18 11
2014 EL-05 23 35 17 16 9 0 0 57 25 75
2014 EL-06 33 33 33 0 0 0 0 67 0 12
2014 EL-07 28 37 19 7 9 0 0 65 16 43
2011 EL 34 48 11 4 3 0 1 82 7 178
2011 EL-03 55 40 5 0 0 0 0 95 0 20
2011 EL-05 37 48 6 6 3 0 0 85 9 87
2011 EL-06 17 56 28 0 0 0 0 72 0 18
2011 EL-07 30 45 18 5 2 0 0 75 7 44
2008 EL 30 46 8 13 4 0 0 76 17 156
2008 EL-03 50 42 0 8 0 0 0 92 8 12
2008 EL-05 22 49 13 11 6 0 0 71 17 72
2008 EL-06 8 58 8 17 8 0 0 67 25 12
2008 EL-07 39 43 4 13 0 0 0 83 13 46

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 40 44 7 3 6 0 0 83 9 151
2017 EL-03 38 31 19 6 6 0 0 69 13 16
2017 EL-05 40 44 7 4 5 0 0 84 10 73
2017 EL-07 33 55 5 0 7 0 0 88 7 42
2014 EL 37 45 11 4 3 1 0 83 6 160
2014 EL-01 30 40 10 0 10 10 0 78 11 10
2014 EL-03 45 55 0 0 0 0 0 100 0 11
2014 EL-05 36 48 11 3 3 0 0 84 5 75
2014 EL-06 50 42 0 8 0 0 0 92 8 12
2014 EL-07 37 42 16 2 0 2 0 81 2 43
2011 EL 53 35 7 4 1 0 0 88 6 178
2011 EL-03 70 25 5 0 0 0 0 95 0 20
2011 EL-05 55 34 6 3 1 0 0 90 5 87
2011 EL-06 50 39 6 6 0 0 0 89 6 18
2011 EL-07 43 39 11 7 0 0 0 82 7 44
2008 EL 41 41 10 6 1 0 0 83 7 157
2008 EL-03 75 17 0 8 0 0 0 92 8 12
2008 EL-05 29 51 11 8 1 0 0 79 10 73
2008 EL-06 58 25 17 0 0 0 0 83 0 12
2008 EL-07 43 43 11 2 0 0 0 87 2 46

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 38 9 3 5 0 0 83 9 151
2017 EL-03 31 50 6 6 6 0 0 81 13 16
2017 EL-05 45 36 11 3 5 0 0 81 8 73
2017 EL-07 38 50 5 0 7 0 0 88 7 42
2014 EL 40 46 7 5 2 1 0 86 7 160
2014 EL-01 30 50 10 10 0 0 0 80 10 10
2014 EL-03 45 45 0 9 0 0 0 91 9 11
2014 EL-05 39 48 8 4 1 0 0 87 5 75
2014 EL-06 50 42 0 8 0 0 0 92 8 12
2014 EL-07 44 42 9 0 2 2 0 88 2 43
2011 EL 54 38 4 2 2 0 1 93 3 178
2011 EL-03 70 30 0 0 0 0 0 100 0 20
2011 EL-05 56 38 1 3 1 0 0 94 5 87
2011 EL-06 56 39 6 0 0 0 0 94 0 18
2011 EL-07 48 43 7 0 2 0 0 91 2 44
2008 EL 49 38 8 4 1 0 0 87 6 157
2008 EL-03 67 25 8 0 0 0 0 92 0 12
2008 EL-05 45 40 7 5 3 0 0 85 8 73
2008 EL-06 50 42 8 0 0 0 0 92 0 12
2008 EL-07 50 39 9 2 0 0 0 89 2 46

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 42 44 6 5 2 1 0 87 7 151
2017 EL-03 44 44 0 13 0 0 0 88 13 16
2017 EL-05 37 51 7 3 3 0 0 88 5 73
2017 EL-07 38 48 5 5 2 2 0 88 7 42
2014 EL 48 34 12 5 2 0 0 81 7 160
2014 EL-01 50 50 0 0 0 0 0 100 0 10
2014 EL-03 45 45 9 0 0 0 0 91 0 11
2014 EL-05 41 35 15 7 3 0 0 76 9 75
2014 EL-06 58 25 8 8 0 0 0 83 8 12
2014 EL-07 54 32 12 2 0 0 0 86 2 43

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 40 35 13 5 6 1 0 75 11 151
2017 EL-03 50 25 25 0 0 0 0 75 0 16
2017 EL-05 33 40 11 8 8 0 0 73 16 73
2017 EL-07 38 36 12 5 7 2 0 76 12 42
2014 EL 38 34 13 8 6 1 0 73 14 160
2014 EL-01 40 40 0 10 10 0 0 80 20 10
2014 EL-03 55 27 9 0 9 0 0 82 9 11
2014 EL-05 32 37 16 9 4 1 0 70 14 75
2014 EL-06 42 42 0 0 17 0 0 83 17 12
2014 EL-07 44 28 16 5 5 2 0 74 9 43
2011 EL 42 35 13 6 3 0 0 78 9 178
2011 EL-03 50 35 10 0 5 0 0 85 5 20
2011 EL-05 44 29 17 8 2 0 0 72 10 87
2011 EL-06 33 44 11 6 6 0 0 78 11 18
2011 EL-07 36 48 9 5 2 0 0 84 7 44

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 29 26 19 13 9 1 3 58 22 151
2017 EL-03 38 25 25 13 0 0 0 63 13 16
2017 EL-05 25 27 22 15 7 1 3 54 23 73
2017 EL-07 26 26 12 12 17 2 5 56 31 42
2014 EL 27 30 13 14 14 2 1 59 28 160
2014 EL-01 30 30 10 20 0 10 0 67 22 10
2014 EL-03 36 27 0 18 18 0 0 64 36 11
2014 EL-05 21 29 17 13 16 0 3 52 30 75
2014 EL-06 42 58 0 0 0 0 0 100 0 12
2014 EL-07 30 30 7 16 14 2 0 62 31 43
2011 EL 32 36 13 6 8 2 3 71 15 177
2011 EL-03 35 45 5 5 5 0 5 84 11 20
2011 EL-05 36 36 15 5 6 1 2 74 11 87
2011 EL-06 28 33 11 6 6 6 11 73 13 18
2011 EL-07 26 35 16 9 12 2 0 62 21 43
2008 EL 36 29 6 13 13 1 3 67 27 157
2008 EL-03 42 8 8 17 8 8 8 60 30 12
2008 EL-05 37 33 3 16 10 0 1 71 26 73
2008 EL-06 33 25 8 17 17 0 0 58 33 12
2008 EL-07 37 24 9 9 17 0 4 64 27 46

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 25 45 15 9 6 0 0 70 15 152
2017 EL-03 24 47 18 6 6 0 0 71 12 17
2017 EL-05 21 44 19 11 5 0 0 64 16 73
2017 EL-07 21 52 10 10 7 0 0 74 17 42
2014 EL 28 45 16 10 2 0 0 73 12 160
2014 EL-01 20 60 0 10 10 0 0 80 20 10
2014 EL-03 36 55 9 0 0 0 0 91 0 11
2014 EL-05 24 45 16 15 0 0 0 69 15 75
2014 EL-06 58 25 17 0 0 0 0 83 0 12
2014 EL-07 30 40 21 7 2 0 0 70 9 43
2011 EL 39 42 9 6 3 0 0 81 10 178
2011 EL-03 50 40 10 0 0 0 0 90 0 20
2011 EL-05 33 47 9 7 3 0 0 80 10 87
2011 EL-06 44 44 0 6 6 0 0 89 11 18
2011 EL-07 45 32 14 7 2 0 0 77 9 44
2008 EL 39 44 8 4 4 0 0 83 9 156
2008 EL-03 67 25 8 0 0 0 0 92 0 12
2008 EL-05 35 40 11 6 8 0 0 75 14 72
2008 EL-06 42 50 0 8 0 0 0 92 8 12
2008 EL-07 39 50 9 2 0 0 0 89 2 46

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 18 37 20 15 10 0 0 55 25 152
2017 EL-03 24 24 41 12 0 0 0 47 12 17
2017 EL-05 14 32 22 22 11 0 0 45 33 73
2017 EL-07 21 45 12 10 12 0 0 67 21 42
2014 EL 20 36 24 11 8 0 1 57 19 160
2014 EL-01 40 30 10 0 20 0 0 70 20 10
2014 EL-03 9 55 27 9 0 0 0 64 9 11
2014 EL-05 17 31 27 15 11 0 0 48 25 75
2014 EL-06 8 67 17 0 8 0 0 75 8 12
2014 EL-07 26 35 26 9 2 0 2 62 12 43
2011 EL 18 44 19 10 9 0 0 62 19 178
2011 EL-03 25 40 15 15 5 0 0 65 20 20
2011 EL-05 18 39 18 13 11 0 0 57 24 87
2011 EL-06 17 61 17 0 6 0 0 78 6 18
2011 EL-07 16 52 23 5 5 0 0 68 9 44

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 22 45 21 7 5 0 0 67 12 150
2017 EL-03 24 29 35 6 6 0 0 53 12 17
2017 EL-05 23 48 18 8 3 0 0 70 11 71
2017 EL-07 21 45 19 5 10 0 0 67 14 42

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 31 43 10 11 5 1 0 74 16 150
2017 EL-03 35 35 6 18 6 0 0 71 24 17
2017 EL-05 25 43 14 10 7 1 0 69 17 72
2017 EL-07 29 49 5 12 5 0 0 78 17 41
2014 EL 37 41 14 4 3 1 0 78 7 160
2014 EL-01 40 40 0 10 10 0 0 80 20 10
2014 EL-03 45 36 9 0 9 0 0 82 9 11
2014 EL-05 35 44 16 4 1 0 0 79 5 75
2014 EL-06 58 25 8 0 0 8 0 91 0 12
2014 EL-07 35 46 12 5 0 2 0 83 5 43
2011 EL 37 49 10 2 2 0 0 85 4 178
2011 EL-03 45 50 5 0 0 0 0 95 0 20
2011 EL-05 38 45 10 5 2 0 0 83 7 87
2011 EL-06 22 67 11 0 0 0 0 89 0 18
2011 EL-07 39 45 14 0 2 0 0 84 2 44
2008 EL 41 41 10 3 4 1 0 83 6 157
2008 EL-03 58 33 8 0 0 0 0 92 0 12
2008 EL-05 37 45 7 4 5 1 0 83 10 73
2008 EL-06 25 67 8 0 0 0 0 92 0 12
2008 EL-07 50 30 15 2 2 0 0 80 4 46

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 21 38 18 14 9 0 0 59 22 152
2017 EL-03 18 35 24 18 6 0 0 53 24 17
2017 EL-05 15 37 22 16 10 0 0 52 26 73
2017 EL-07 24 43 14 10 10 0 0 67 19 42

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 43 39 13 3 3 0 0 82 5 152
2017 EL-03 53 18 29 0 0 0 0 71 0 17
2017 EL-05 42 38 11 5 3 0 0 81 8 73
2017 EL-07 31 55 10 0 5 0 0 86 5 42
2014 EL 55 32 8 3 1 0 1 87 4 159
2014 EL-01 80 10 0 0 10 0 0 90 10 10
2014 EL-03 91 9 0 0 0 0 0 100 0 11
2014 EL-05 46 39 8 7 0 0 0 85 7 74
2014 EL-06 83 8 8 0 0 0 0 92 0 12
2014 EL-07 56 33 7 0 2 0 2 91 2 43
2011 EL 66 25 6 1 2 0 0 92 3 178
2011 EL-03 80 20 0 0 0 0 0 100 0 20
2011 EL-05 63 30 3 1 2 0 0 93 3 87
2011 EL-06 72 17 11 0 0 0 0 89 0 18
2011 EL-07 64 25 9 2 0 0 0 89 2 44

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 16 41 19 13 11 0 0 57 24 152
2017 EL-03 18 29 24 18 12 0 0 47 29 17
2017 EL-05 11 37 21 16 15 0 0 48 32 73
2017 EL-07 19 50 19 5 7 0 0 69 12 42
2014 EL 16 44 17 13 10 1 0 60 23 160
2014 EL-01 20 50 10 0 20 0 0 70 20 10
2014 EL-03 9 36 45 9 0 0 0 45 9 11
2014 EL-05 9 41 19 19 12 0 0 51 31 75
2014 EL-06 33 50 8 0 8 0 0 83 8 12
2014 EL-07 26 44 12 7 9 2 0 71 17 43
2011 EL 35 40 15 3 7 0 0 75 10 177
2011 EL-03 35 45 15 5 0 0 0 80 5 20
2011 EL-05 33 38 16 5 8 0 0 71 13 86
2011 EL-06 44 33 11 0 11 0 0 78 11 18
2011 EL-07 39 41 18 2 0 0 0 80 2 44

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 21 34 18 13 14 0 0 55 27 152
2017 EL-03 24 29 24 18 6 0 0 53 24 17
2017 EL-05 15 32 15 18 21 0 0 47 38 73
2017 EL-07 26 33 19 10 12 0 0 60 21 42
2014 EL 23 39 14 8 15 1 0 63 23 160
2014 EL-01 30 50 0 0 20 0 0 80 20 10
2014 EL-03 27 45 18 0 9 0 0 73 9 11
2014 EL-05 13 45 15 11 16 0 0 59 27 75
2014 EL-06 50 25 17 0 8 0 0 75 8 12
2014 EL-07 35 28 12 5 19 2 0 64 24 43

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 24 41 15 13 7 0 0 65 20 152
2017 EL-03 35 47 6 6 6 0 0 82 12 17
2017 EL-05 18 37 18 19 8 0 0 55 27 73
2017 EL-07 26 40 17 10 7 0 0 67 17 42
2014 EL 27 40 13 12 7 1 1 68 19 160
2014 EL-01 40 40 10 10 0 0 0 80 10 10
2014 EL-03 36 45 9 9 0 0 0 82 9 11
2014 EL-05 17 45 9 15 13 0 0 63 28 75
2014 EL-06 33 42 25 0 0 0 0 75 0 12
2014 EL-07 37 30 16 12 2 2 0 69 14 43
2011 EL 38 43 9 6 3 0 1 82 9 178
2011 EL-03 55 40 0 0 5 0 0 95 5 20
2011 EL-05 37 45 8 7 3 0 0 82 10 87
2011 EL-06 39 44 11 0 0 0 6 88 0 18
2011 EL-07 34 45 14 7 0 0 0 80 7 44

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 34 40 14 7 6 0 0 74 13 152
2017 EL-03 35 47 6 12 0 0 0 82 12 17
2017 EL-05 30 41 18 5 5 0 0 71 11 73
2017 EL-07 26 48 14 5 7 0 0 74 12 42
2014 EL 33 44 14 4 4 0 0 78 8 160
2014 EL-01 30 40 20 0 10 0 0 70 10 10
2014 EL-03 64 36 0 0 0 0 0 100 0 11
2014 EL-05 20 56 15 5 4 0 0 76 9 75
2014 EL-06 67 17 17 0 0 0 0 83 0 12
2014 EL-07 40 42 12 2 5 0 0 81 7 43
2011 EL 47 42 6 3 2 0 0 89 5 178
2011 EL-03 55 40 5 0 0 0 0 95 0 20
2011 EL-05 47 44 5 2 2 0 0 91 5 87
2011 EL-06 61 28 6 6 0 0 0 89 6 18
2011 EL-07 41 43 11 5 0 0 0 84 5 44
2008 EL 45 43 6 4 1 0 0 88 6 157
2008 EL-03 67 33 0 0 0 0 0 100 0 12
2008 EL-05 36 48 8 5 3 0 0 84 8 73
2008 EL-06 50 42 0 8 0 0 0 92 8 12
2008 EL-07 46 46 7 2 0 0 0 91 2 46

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 37 39 16 3 2 1 1 78 5 152
2017 EL-03 65 29 6 0 0 0 0 94 0 17
2017 EL-05 41 42 10 4 1 0 1 85 6 73
2017 EL-07 14 38 31 5 5 5 2 56 10 42
2014 EL 29 41 19 6 5 0 0 70 11 160
2014 EL-01 30 50 10 10 0 0 0 80 10 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 27 41 16 11 5 0 0 68 16 75
2014 EL-06 8 83 0 0 8 0 0 92 8 12
2014 EL-07 26 28 39 0 7 0 0 54 7 43
2011 EL 33 37 18 7 5 0 0 70 12 177
2011 EL-03 35 45 15 0 5 0 0 80 5 20
2011 EL-05 40 35 13 8 5 0 0 74 13 86
2011 EL-06 22 50 28 0 0 0 0 72 0 18
2011 EL-07 25 32 25 14 5 0 0 57 18 44
2008 EL 26 46 18 8 2 0 0 73 10 157
2008 EL-03 67 25 8 0 0 0 0 92 0 12
2008 EL-05 22 53 12 10 3 0 0 75 12 73
2008 EL-06 17 42 42 0 0 0 0 58 0 12
2008 EL-07 22 43 24 9 2 0 0 65 11 46

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 8 26 40 17 6 1 1 24 35 150
2017 EL-03 12 18 41 12 12 6 0 25 31 17
2017 EL-05 11 27 36 18 5 1 1 24 39 73
2017 EL-07 5 29 44 15 5 0 2 20 35 41
2014 EL 11 29 38 15 5 1 1 20 41 160
2014 EL-01 10 10 60 10 10 0 0 20 20 10
2014 EL-03 9 27 27 36 0 0 0 36 36 11
2014 EL-05 11 29 40 13 5 0 1 19 41 75
2014 EL-06 8 42 33 8 0 0 8 9 55 12
2014 EL-07 14 33 35 14 5 0 0 19 46 43
2011 EL 7 23 38 21 10 1 1 31 30 177
2011 EL-03 5 15 40 20 15 5 0 37 21 20
2011 EL-05 6 25 34 22 11 0 1 34 31 87
2011 EL-06 6 33 39 22 0 0 0 22 39 18
2011 EL-07 9 16 49 19 7 0 0 26 26 43
2008 EL 6 29 41 18 6 0 0 24 35 157
2008 EL-03 8 17 17 33 25 0 0 58 25 12
2008 EL-05 4 27 45 21 3 0 0 23 32 73
2008 EL-06 8 33 50 8 0 0 0 8 42 12
2008 EL-07 9 30 48 7 7 0 0 13 39 46

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 8 18 29 27 12 4 3 41 28 150
2017 EL-03 6 18 24 41 12 0 0 53 24 17
2017 EL-05 10 22 22 27 11 5 3 42 34 73
2017 EL-07 10 15 43 15 13 0 5 29 26 40
2014 EL 10 19 23 31 13 3 2 45 30 160
2014 EL-01 10 0 20 40 20 10 0 67 11 10
2014 EL-03 18 0 0 64 9 0 9 80 20 11
2014 EL-05 8 25 25 27 12 3 0 40 34 75
2014 EL-06 0 8 25 42 8 0 17 60 10 12
2014 EL-07 14 19 26 28 12 2 0 41 33 43
2011 EL 3 15 28 35 16 1 3 53 19 178
2011 EL-03 0 5 15 45 25 5 5 78 6 20
2011 EL-05 3 15 29 33 15 1 3 51 19 87
2011 EL-06 0 28 17 39 17 0 0 56 28 18
2011 EL-07 2 16 34 32 14 0 2 47 19 44
2008 EL 8 18 25 33 13 1 1 47 27 157
2008 EL-03 0 0 25 25 42 0 8 73 0 12
2008 EL-05 8 16 30 34 10 0 1 44 25 73
2008 EL-06 8 25 25 25 17 0 0 42 33 12
2008 EL-07 11 24 24 33 9 0 0 41 35 46

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 15 30 26 20 5 1 2 26 47 150
2017 EL-03 6 35 35 18 6 0 0 24 41 17
2017 EL-05 15 34 25 18 7 1 0 25 50 73
2017 EL-07 23 25 23 20 3 3 5 24 51 40
2014 EL 28 26 25 13 6 1 1 19 55 159
2014 EL-01 10 20 30 30 0 10 0 33 33 10
2014 EL-03 27 9 36 27 0 0 0 27 36 11
2014 EL-05 28 29 23 11 7 1 1 18 59 75
2014 EL-06 8 17 50 17 0 0 8 18 27 12
2014 EL-07 40 24 19 10 7 0 0 17 64 42
2011 EL 12 22 33 15 15 2 1 31 36 178
2011 EL-03 5 15 30 20 25 5 0 47 21 20
2011 EL-05 9 21 37 16 16 1 0 33 30 87
2011 EL-06 6 28 39 11 17 0 0 28 33 18
2011 EL-07 20 27 25 14 9 2 2 24 50 44
2008 EL 15 24 36 14 10 1 1 24 39 157
2008 EL-03 0 8 42 8 33 8 0 45 9 12
2008 EL-05 8 23 37 22 8 0 1 31 32 73
2008 EL-06 17 33 42 8 0 0 0 8 50 12
2008 EL-07 28 30 28 7 7 0 0 13 59 46

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 3 10 34 33 17 2 1 52 13 149
2017 EL-03 0 6 29 47 12 6 0 63 6 17
2017 EL-05 1 11 31 36 17 3 1 55 13 72
2017 EL-07 8 15 35 30 10 0 3 41 23 40
2014 EL 8 14 36 30 11 1 1 41 22 159
2014 EL-01 10 0 10 70 0 10 0 78 11 10
2014 EL-03 0 9 9 64 18 0 0 82 9 11
2014 EL-05 8 19 36 25 12 0 0 37 27 75
2014 EL-06 8 8 42 33 0 0 8 36 18 12
2014 EL-07 12 14 51 19 5 0 0 23 25 43
2011 EL 5 12 37 29 15 0 1 45 17 177
2011 EL-03 0 5 30 25 40 0 0 65 5 20
2011 EL-05 5 13 36 31 14 0 1 46 18 86
2011 EL-06 6 6 39 33 17 0 0 50 11 18
2011 EL-07 7 18 39 30 5 0 2 35 26 44
2008 EL 4 12 42 32 10 0 0 42 17 156
2008 EL-03 0 17 8 42 33 0 0 75 17 12
2008 EL-05 4 15 36 36 10 0 0 45 19 73
2008 EL-06 0 17 75 8 0 0 0 8 17 12
2008 EL-07 9 7 57 26 2 0 0 28 15 46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 17 30 30 11 9 1 1 20 48 151
2017 EL-03 18 29 24 12 12 6 0 25 50 17
2017 EL-05 16 33 30 12 5 1 1 18 51 73
2017 EL-07 24 29 29 7 7 0 2 15 55 41
2014 EL 21 33 24 14 6 2 1 21 55 160
2014 EL-01 10 0 40 30 10 10 0 44 11 10
2014 EL-03 9 36 36 9 0 9 0 10 50 11
2014 EL-05 27 33 24 12 4 0 0 16 60 75
2014 EL-06 8 33 25 17 8 0 8 27 45 12
2014 EL-07 23 37 21 12 7 0 0 19 60 43
2011 EL 18 29 24 20 8 0 1 29 47 178
2011 EL-03 0 25 40 15 20 0 0 35 25 20
2011 EL-05 17 32 23 18 8 0 1 27 50 87
2011 EL-06 17 22 28 28 6 0 0 33 39 18
2011 EL-07 27 30 16 20 7 0 0 27 57 44
2008 EL 16 25 36 13 8 1 1 21 42 157
2008 EL-03 8 8 17 33 25 0 8 64 18 12
2008 EL-05 18 25 38 11 7 0 1 18 43 73
2008 EL-06 17 25 42 0 17 0 0 17 42 12
2008 EL-07 17 35 37 7 2 2 0 9 53 46

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 3 14 22 27 25 7 3 57 19 149
2017 EL-03 0 6 25 25 31 13 0 64 7 16
2017 EL-05 1 14 21 27 26 8 3 60 17 73
2017 EL-07 8 20 28 28 13 0 5 42 29 40
2014 EL 8 14 25 33 17 1 3 52 23 159
2014 EL-01 10 10 0 60 10 10 0 78 22 10
2014 EL-03 0 0 27 36 18 9 9 67 0 11
2014 EL-05 8 16 30 28 18 0 0 46 24 74
2014 EL-06 0 8 17 33 33 0 8 73 9 12
2014 EL-07 14 16 23 35 7 0 5 44 32 43
2011 EL 4 11 26 31 23 0 6 57 15 178
2011 EL-03 0 5 20 20 45 0 10 72 6 20
2011 EL-05 5 13 31 25 21 0 6 49 18 87
2011 EL-06 6 6 17 44 28 0 0 72 11 18
2011 EL-07 2 11 27 34 20 0 5 57 14 44
2008 EL 3 15 25 27 24 1 4 54 19 157
2008 EL-03 0 17 0 17 58 8 0 82 18 12
2008 EL-05 4 16 22 27 21 0 10 53 23 73
2008 EL-06 0 25 33 17 25 0 0 42 25 12
2008 EL-07 4 13 35 33 15 0 0 48 17 46

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 15 25 33 11 9 5 1 21 43 150
2017 EL-03 12 24 41 12 0 12 0 13 40 17
2017 EL-05 22 21 33 11 8 4 1 20 45 73
2017 EL-07 13 33 33 10 8 3 3 18 47 40
2014 EL 22 26 24 16 8 1 3 25 50 160
2014 EL-01 10 10 40 40 0 0 0 40 20 10
2014 EL-03 27 36 9 18 0 9 0 20 70 11
2014 EL-05 21 32 19 15 12 0 1 27 54 75
2014 EL-06 8 17 42 17 0 0 17 20 30 12
2014 EL-07 26 23 30 12 7 0 2 19 50 43
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 67 16 9 5 1 0 2 85 6 152
2017 EL-03 65 6 12 12 0 0 6 75 13 17
2017 EL-05 71 16 7 3 1 0 1 89 4 73
2017 EL-07 57 17 17 7 0 0 2 76 7 42
2014 EL 64 17 11 3 1 0 4 85 3 160
2014 EL-01 80 20 0 0 0 0 0 100 0 10
2014 EL-03 55 36 0 0 0 0 9 100 0 11
2014 EL-05 67 12 15 1 1 0 4 82 3 75
2014 EL-06 67 17 8 0 0 0 8 91 0 12
2014 EL-07 53 23 14 5 0 0 5 80 5 43
2011 EL 61 18 7 3 2 1 8 86 6 176
2011 EL-03 68 21 0 5 0 0 5 94 6 19
2011 EL-05 67 13 8 2 1 1 7 87 4 86
2011 EL-06 44 33 17 0 0 0 6 82 0 18
2011 EL-07 52 18 7 7 5 0 11 79 13 44
2008 EL 61 19 8 3 1 1 8 87 5 156
2008 EL-03 67 17 8 0 0 0 8 91 0 12
2008 EL-05 58 21 7 1 1 1 10 89 3 72
2008 EL-06 50 17 25 0 0 0 8 73 0 12
2008 EL-07 65 17 7 9 0 0 2 84 9 46

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 20 33 19 10 11 5 3 57 22 152
2017 EL-03 18 29 18 12 18 0 6 50 31 17
2017 EL-05 22 29 21 12 12 3 1 53 26 73
2017 EL-07 19 40 21 5 7 5 2 64 13 42
2014 EL 33 30 17 4 8 4 3 68 13 160
2014 EL-01 30 30 0 10 10 20 0 75 25 10
2014 EL-03 27 27 18 0 0 18 9 75 0 11
2014 EL-05 27 33 15 5 12 3 5 65 19 75
2014 EL-06 50 17 25 0 8 0 0 67 8 12
2014 EL-07 40 33 23 0 2 2 0 74 2 43

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 41 28 13 11 8 1 0 69 19 152
2017 EL-03 41 35 18 0 6 0 0 76 6 17
2017 EL-05 38 19 18 18 7 0 0 58 25 73
2017 EL-07 43 38 5 2 10 2 0 83 12 42
2014 EL 43 35 8 7 7 0 1 78 14 160
2014 EL-01 60 20 10 10 0 0 0 80 10 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 33 39 8 8 11 0 1 73 19 75
2014 EL-06 50 25 0 17 8 0 0 75 25 12
2014 EL-07 49 37 7 5 2 0 0 86 7 43

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 30 39 14 8 5 3 0 72 14 151
2017 EL-03 47 35 18 0 0 0 0 82 0 17
2017 EL-05 26 41 14 12 5 1 0 68 18 73
2017 EL-07 21 43 17 2 10 7 0 69 13 42
2014 EL 36 40 8 8 6 1 1 78 14 159
2014 EL-01 50 30 10 10 0 0 0 80 10 10
2014 EL-03 73 9 9 0 0 9 0 90 0 11
2014 EL-05 32 40 7 11 9 0 1 73 20 75
2014 EL-06 36 36 18 0 9 0 0 73 9 11
2014 EL-07 33 53 5 5 2 2 0 88 7 43
2011 EL 39 35 11 6 5 1 2 77 12 178
2011 EL-03 60 25 5 5 0 5 0 89 5 20
2011 EL-05 38 30 14 8 8 1 1 69 16 87
2011 EL-06 44 33 11 11 0 0 0 78 11 18
2011 EL-07 32 50 11 2 2 0 2 84 5 44
2008 EL 33 33 12 14 5 1 1 68 20 156
2008 EL-03 83 17 0 0 0 0 0 100 0 12
2008 EL-05 25 40 11 12 11 1 0 65 24 73
2008 EL-06 33 33 8 25 0 0 0 67 25 12
2008 EL-07 33 29 18 18 0 0 2 64 18 45

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 27 26 12 14 11 9 1 59 28 152
2017 EL-03 18 47 0 6 12 18 0 79 21 17
2017 EL-05 15 29 12 21 14 7 3 48 38 73
2017 EL-07 43 17 19 7 10 5 0 63 18 42
2014 EL 35 30 9 11 8 6 1 70 20 159
2014 EL-01 60 20 10 0 0 10 0 89 0 10
2014 EL-03 45 36 9 0 0 9 0 90 0 11
2014 EL-05 19 33 12 13 13 7 3 57 29 75
2014 EL-06 36 27 9 9 9 9 0 70 20 11
2014 EL-07 56 26 7 7 2 2 0 83 9 43
2011 EL 33 27 16 8 10 6 1 64 19 177
2011 EL-03 55 25 5 5 0 10 0 89 6 20
2011 EL-05 23 23 20 11 15 7 1 50 29 87
2011 EL-06 33 28 22 6 6 6 0 65 12 18
2011 EL-07 42 35 14 5 2 2 0 79 7 43
2008 EL 29 25 20 13 6 6 1 58 21 157
2008 EL-03 75 8 0 8 0 8 0 91 9 12
2008 EL-05 14 23 25 19 10 8 1 41 32 73
2008 EL-06 42 33 8 8 8 0 0 75 17 12
2008 EL-07 43 28 17 4 2 4 0 75 7 46

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 11 26 21 17 11 13 2 43 33 151
2017 EL-03 6 35 18 24 12 6 0 44 38 17
2017 EL-05 10 19 25 19 11 14 1 34 36 72
2017 EL-07 14 31 19 12 12 12 0 51 27 42
2014 EL 14 25 21 13 10 15 2 47 28 159
2014 EL-01 30 30 0 0 10 30 0 86 14 10
2014 EL-03 9 18 9 18 0 45 0 50 33 11
2014 EL-05 11 24 24 16 11 13 1 41 31 75
2014 EL-06 9 18 27 9 9 18 9 38 25 11
2014 EL-07 14 33 23 14 9 7 0 50 25 43

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 34 40 13 8 3 1 0 76 11 151
2017 EL-03 29 53 6 6 6 0 0 82 12 17
2017 EL-05 31 36 17 13 3 1 0 68 15 72
2017 EL-07 33 45 10 5 5 2 0 80 10 42
2014 EL 43 40 9 4 3 0 0 83 8 159
2014 EL-01 60 20 10 10 0 0 0 80 10 10
2014 EL-03 73 27 0 0 0 0 0 100 0 11
2014 EL-05 36 43 13 4 4 0 0 79 8 75
2014 EL-06 64 18 9 0 9 0 0 82 9 11
2014 EL-07 40 49 5 5 2 0 0 88 7 43
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 37 41 13 5 4 0 0 78 9 152
2017 EL-03 47 35 18 0 0 0 0 82 0 17
2017 EL-05 33 41 15 8 3 0 0 74 11 73
2017 EL-07 36 43 12 2 7 0 0 79 10 42
2014 EL 42 37 9 5 5 1 1 80 10 160
2014 EL-01 60 30 0 10 0 0 0 90 10 10
2014 EL-03 36 36 18 0 0 9 0 80 0 11
2014 EL-05 40 35 11 7 8 0 0 75 15 75
2014 EL-06 50 25 8 8 8 0 0 75 17 12
2014 EL-07 44 46 5 2 2 0 0 91 5 43
2011 EL 34 42 13 6 4 0 1 76 10 178
2011 EL-03 45 45 0 10 0 0 0 90 10 20
2011 EL-05 36 34 18 5 7 0 0 70 11 87
2011 EL-06 39 44 11 6 0 0 0 83 6 18
2011 EL-07 30 52 14 5 0 0 0 82 5 44
2008 EL 31 38 15 10 7 1 0 69 17 157
2008 EL-03 50 33 8 8 0 0 0 83 8 12
2008 EL-05 27 32 18 8 14 1 0 60 22 73
2008 EL-06 33 33 8 25 0 0 0 67 25 12
2008 EL-07 30 46 15 7 2 0 0 76 9 46

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 47 31 15 4 3 0 0 78 7 152
2017 EL-03 41 35 24 0 0 0 0 76 0 17
2017 EL-05 44 30 16 7 3 0 0 74 10 73
2017 EL-07 43 38 10 2 7 0 0 81 10 42
2014 EL 51 31 9 2 6 1 0 82 8 160
2014 EL-01 80 10 0 0 10 0 0 90 10 10
2014 EL-03 55 27 9 0 0 9 0 90 0 11
2014 EL-05 41 32 15 3 9 0 0 73 12 75
2014 EL-06 58 25 8 0 8 0 0 83 8 12
2014 EL-07 56 35 5 2 2 0 0 91 5 43
2011 EL 47 28 11 8 4 1 1 77 12 178
2011 EL-03 70 20 5 0 5 0 0 90 5 20
2011 EL-05 43 26 14 11 3 1 1 71 15 87
2011 EL-06 61 17 17 6 0 0 0 78 6 18
2011 EL-07 43 43 9 5 0 0 0 86 5 44
2008 EL 36 41 8 7 6 1 0 78 13 157
2008 EL-03 67 25 0 8 0 0 0 92 8 12
2008 EL-05 29 33 14 10 14 1 0 63 24 73
2008 EL-06 25 67 0 8 0 0 0 92 8 12
2008 EL-07 41 48 7 4 0 0 0 89 4 46

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 43 34 12 5 5 1 0 78 10 152
2017 EL-03 35 47 12 0 6 0 0 82 6 17
2017 EL-05 41 32 16 5 4 1 0 74 10 73
2017 EL-07 48 36 5 5 7 0 0 83 12 42
2014 EL 41 37 9 6 6 1 1 80 11 160
2014 EL-01 60 20 10 0 0 10 0 89 0 10
2014 EL-03 36 45 9 0 0 9 0 90 0 11
2014 EL-05 36 35 15 5 9 0 0 71 15 75
2014 EL-06 50 33 0 17 0 0 0 83 17 12
2014 EL-07 44 46 0 7 2 0 0 91 9 43
2011 EL 42 35 12 5 5 1 1 78 10 178
2011 EL-03 50 35 10 0 5 0 0 85 5 20
2011 EL-05 43 30 14 6 7 1 0 73 13 87
2011 EL-06 33 44 17 6 0 0 0 78 6 18
2011 EL-07 43 48 7 2 0 0 0 91 2 44
2008 EL 33 41 10 9 8 0 0 74 17 157
2008 EL-03 58 25 0 17 0 0 0 83 17 12
2008 EL-05 29 36 10 10 16 0 0 64 26 73
2008 EL-06 17 50 25 8 0 0 0 67 8 12
2008 EL-07 39 43 11 7 0 0 0 83 7 46

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 76 13 7 1 1 1 3 91 2 152
2017 EL-03 71 12 6 6 0 0 6 88 6 17
2017 EL-05 77 11 7 0 1 1 3 91 1 73
2017 EL-07 74 17 7 0 0 0 2 93 0 42
2014 EL 74 10 9 0 1 1 5 89 1 159
2014 EL-01 70 30 0 0 0 0 0 100 0 10
2014 EL-03 73 18 0 0 0 0 9 100 0 11
2014 EL-05 72 9 12 0 1 1 4 86 1 74
2014 EL-06 67 8 17 0 0 0 8 82 0 12
2014 EL-07 79 7 7 0 0 0 7 92 0 43
2011 EL 73 12 5 1 2 1 7 92 2 178
2011 EL-03 80 15 5 0 0 0 0 95 0 20
2011 EL-05 74 9 7 1 1 1 7 90 3 87
2011 EL-06 61 28 6 0 0 0 6 94 0 18
2011 EL-07 75 11 2 0 2 0 9 95 3 44
2008 EL 78 9 3 1 1 1 8 95 2 157
2008 EL-03 83 0 0 0 0 0 17 100 0 12
2008 EL-05 75 14 0 1 1 1 7 97 3 73
2008 EL-06 75 8 17 0 0 0 0 83 0 12
2008 EL-07 80 7 4 0 0 2 7 95 0 46

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 45 34 7 3 5 3 3 84 8 152
2017 EL-03 65 18 6 12 0 0 0 82 12 17
2017 EL-05 41 34 8 0 8 4 4 82 9 73
2017 EL-07 43 43 5 2 5 2 0 88 7 42
2014 EL 53 24 6 5 9 3 1 80 14 160
2014 EL-01 60 10 10 0 20 0 0 70 20 10
2014 EL-03 73 9 9 9 0 0 0 82 9 11
2014 EL-05 37 33 8 8 9 3 1 74 18 75
2014 EL-06 67 17 0 0 8 8 0 91 9 12
2014 EL-07 74 19 0 0 7 0 0 93 7 43
2011 EL 50 33 6 7 3 1 0 84 10 178
2011 EL-03 60 25 5 10 0 0 0 85 10 20
2011 EL-05 46 33 10 7 2 1 0 80 9 87
2011 EL-06 39 50 0 6 6 0 0 89 11 18
2011 EL-07 61 30 2 5 2 0 0 91 7 44

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 55 30 7 3 5 0 0 85 8 152
2017 EL-03 53 35 6 0 6 0 0 88 6 17
2017 EL-05 51 33 7 4 5 0 0 84 10 73
2017 EL-07 60 24 10 0 7 0 0 83 7 42

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 53 32 6 3 6 1 0 85 9 152
2017 EL-03 53 29 12 0 6 0 0 82 6 17
2017 EL-05 51 32 4 5 7 1 0 83 13 73
2017 EL-07 48 38 5 2 7 0 0 86 10 42

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 48 34 11 1 6 0 0 82 7 151
2017 EL-03 47 24 24 0 6 0 0 71 6 17
2017 EL-05 46 35 11 3 6 0 0 81 8 72
2017 EL-07 50 38 5 0 7 0 0 88 7 42
2014 EL 52 29 9 3 8 0 0 81 11 160
2014 EL-01 60 20 0 0 20 0 0 80 20 10
2014 EL-03 73 18 0 0 9 0 0 91 9 11
2014 EL-05 39 32 13 7 9 0 0 71 16 75
2014 EL-06 50 33 8 0 8 0 0 83 8 12
2014 EL-07 72 21 5 0 2 0 0 93 2 43
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 32 44 12 4 8 0 0 76 12 25
2017 EL-07 27 45 14 5 9 0 0 73 14 22
2014 EL 23 41 18 9 5 5 0 67 14 22
2014 EL-07 24 38 19 10 5 5 0 65 15 21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 23 30 16 11 11 11 0 59 24 152
2017 EL-03 12 35 18 12 6 18 0 57 21 17
2017 EL-05 19 25 16 12 15 12 0 50 31 73
2017 EL-07 24 38 14 10 10 5 0 65 20 42
2014 EL 33 35 13 8 9 3 0 69 18 160
2014 EL-01 60 20 0 10 10 0 0 80 20 10
2014 EL-03 64 27 9 0 0 0 0 91 0 11
2014 EL-05 28 37 9 9 13 3 0 67 23 75
2014 EL-06 25 33 33 0 8 0 0 58 8 12
2014 EL-07 30 37 12 9 7 5 0 71 17 43
2011 EL 20 31 25 8 12 3 1 53 21 178
2011 EL-03 35 40 15 5 5 0 0 75 10 20
2011 EL-05 22 29 24 9 14 2 0 52 24 87
2011 EL-06 17 17 44 11 0 11 0 38 13 18
2011 EL-07 16 39 23 9 14 0 0 55 23 44

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 17 30 19 17 14 3 0 49 32 152
2017 EL-03 18 18 18 35 12 0 0 35 47 17
2017 EL-05 10 32 23 12 19 4 0 43 33 73
2017 EL-07 21 26 17 21 12 2 0 49 34 42
2014 EL 25 34 18 10 11 2 0 60 21 159
2014 EL-03 36 45 18 0 0 0 0 82 0 11
2014 EL-05 21 29 19 15 15 1 0 51 30 75
2014 EL-06 25 25 33 8 8 0 0 50 17 12
2014 EL-07 28 37 16 9 7 2 0 67 17 43
2011 EL 22 29 20 14 14 0 1 51 28 177
2011 EL-03 35 50 5 5 5 0 0 85 10 20
2011 EL-05 24 21 19 19 17 0 0 45 36 86
2011 EL-06 17 44 28 11 0 0 0 61 11 18
2011 EL-07 16 32 27 11 14 0 0 48 25 44
2008 EL 20 31 19 16 13 1 0 52 29 157
2008 EL-03 50 8 25 17 0 0 0 58 17 12
2008 EL-05 14 36 21 16 14 0 0 49 30 73
2008 EL-06 17 25 25 33 0 0 0 42 33 12
2008 EL-07 26 26 15 15 15 2 0 53 31 46

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 13 26 22 20 14 5 0 41 37 152
2017 EL-03 6 24 24 18 24 6 0 31 44 17
2017 EL-05 10 22 25 22 16 5 0 33 41 73
2017 EL-07 17 29 17 24 14 0 0 45 38 42
2014 EL 21 30 23 14 11 3 0 52 25 160
2014 EL-01 50 30 0 0 10 10 0 89 11 10
2014 EL-03 36 36 18 0 0 9 0 80 0 11
2014 EL-05 16 24 27 17 13 3 0 41 32 75
2014 EL-06 17 33 17 25 8 0 0 50 33 12
2014 EL-07 21 35 21 14 9 0 0 56 23 43
2011 EL 15 33 22 15 10 4 1 50 26 178
2011 EL-03 30 45 10 10 5 0 0 75 15 20
2011 EL-05 15 32 23 13 14 3 0 49 27 87
2011 EL-06 6 44 17 22 0 11 0 56 25 18
2011 EL-07 14 25 30 23 7 2 0 40 30 44
2008 EL 7 37 20 19 12 4 0 46 33 157
2008 EL-03 42 8 33 17 0 0 0 50 17 12
2008 EL-05 5 38 22 15 16 3 0 45 32 73
2008 EL-06 0 25 25 25 17 8 0 27 45 12
2008 EL-07 2 37 20 28 9 4 0 41 39 46

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 12 29 23 13 18 6 0 43 32 152
2017 EL-03 12 29 24 12 24 0 0 41 35 17
2017 EL-05 8 22 27 15 19 8 0 33 37 73
2017 EL-07 14 31 19 12 19 5 0 48 33 42
2014 EL 21 29 19 12 16 3 0 52 29 160
2014 EL-01 50 30 0 0 10 10 0 89 11 10
2014 EL-03 27 27 18 18 9 0 0 55 27 11
2014 EL-05 16 28 19 11 23 4 0 46 35 75
2014 EL-06 17 25 33 17 8 0 0 42 25 12
2014 EL-07 21 35 19 16 9 0 0 56 25 43
2011 EL 16 31 17 12 17 7 1 50 32 178
2011 EL-03 35 40 20 0 5 0 0 75 5 20
2011 EL-05 16 29 15 13 21 7 0 48 36 87
2011 EL-06 6 33 22 22 6 11 0 44 31 18
2011 EL-07 14 32 18 14 16 7 0 49 32 44
2008 EL 12 31 19 13 14 10 0 48 31 156
2008 EL-03 50 8 17 8 0 17 0 70 10 12
2008 EL-05 10 30 22 14 18 7 0 43 34 73
2008 EL-06 0 25 33 17 8 17 0 30 30 12
2008 EL-07 7 41 15 15 13 9 0 52 31 46

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 14 31 18 20 14 2 0 46 36 152
2017 EL-03 29 24 18 18 12 0 0 53 29 17
2017 EL-05 10 27 19 23 16 4 0 39 41 73
2017 EL-07 12 29 24 21 14 0 0 40 36 42
2014 EL 16 38 22 14 10 1 0 54 24 160
2014 EL-01 40 30 10 10 0 10 0 78 11 10
2014 EL-03 9 64 18 9 0 0 0 73 9 11
2014 EL-05 15 33 25 11 16 0 0 48 27 75
2014 EL-06 17 42 8 33 0 0 0 58 33 12
2014 EL-07 14 44 23 14 5 0 0 58 19 43
2011 EL 17 38 24 9 10 2 1 56 19 178
2011 EL-03 45 40 10 0 5 0 0 85 5 20
2011 EL-05 15 40 21 9 13 2 0 56 22 87
2011 EL-06 6 44 39 11 0 0 0 50 11 18
2011 EL-07 16 32 32 14 7 0 0 48 20 44
2008 EL 17 36 18 18 9 2 0 54 27 157
2008 EL-03 33 33 17 8 0 8 0 73 9 12
2008 EL-05 16 32 19 18 14 1 0 49 32 73
2008 EL-06 0 33 17 33 8 8 0 36 45 12
2008 EL-07 20 35 24 20 2 0 0 54 22 46
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 18 36 22 15 7 1 0 55 23 152
2017 EL-03 18 35 12 24 12 0 0 53 35 17
2017 EL-05 16 40 21 14 7 3 0 58 21 73
2017 EL-07 19 26 29 19 7 0 0 45 26 42
2014 EL 23 43 21 9 1 2 0 68 11 160
2014 EL-01 30 50 0 10 0 10 0 89 11 10
2014 EL-03 27 55 9 9 0 0 0 82 9 11
2014 EL-05 23 48 16 11 1 1 0 72 12 75
2014 EL-06 17 42 42 0 0 0 0 58 0 12
2014 EL-07 23 35 28 9 2 2 0 60 12 43
2011 EL 23 40 21 10 5 1 1 63 15 177
2011 EL-03 26 42 26 5 0 0 0 68 5 19
2011 EL-05 22 43 18 11 6 0 0 64 17 87
2011 EL-06 17 44 33 0 0 6 0 65 0 18
2011 EL-07 27 39 20 9 5 0 0 66 14 44

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 35 41 14 7 1 2 0 77 9 152
2017 EL-03 29 41 12 12 0 6 0 75 13 17
2017 EL-05 37 40 11 10 1 1 0 78 11 73
2017 EL-07 21 45 24 5 2 2 0 68 7 42
2014 EL 44 37 13 2 1 3 0 83 3 160
2014 EL-01 70 30 0 0 0 0 0 100 0 10
2014 EL-03 64 27 9 0 0 0 0 91 0 11
2014 EL-05 40 36 15 4 1 4 0 79 6 75
2014 EL-06 50 42 0 0 0 8 0 100 0 12
2014 EL-07 40 42 14 0 2 2 0 83 2 43
2011 EL 42 41 10 3 2 1 1 84 6 177
2011 EL-03 55 30 5 5 5 0 0 85 10 20
2011 EL-05 43 43 12 1 1 0 0 86 2 86
2011 EL-06 33 39 17 6 0 6 0 76 6 18
2011 EL-07 41 48 5 7 0 0 0 89 7 44

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 26 40 16 6 7 4 1 70 13 152
2017 EL-03 24 41 18 0 12 0 6 69 13 17
2017 EL-05 25 41 14 8 5 7 0 71 15 73
2017 EL-07 26 36 21 5 7 2 2 65 13 42
2014 EL 36 39 13 5 4 3 1 77 10 160
2014 EL-01 50 30 0 10 10 0 0 80 20 10
2014 EL-03 73 9 0 0 9 0 9 90 10 11
2014 EL-05 33 39 16 5 3 4 0 75 8 75
2014 EL-06 42 33 8 8 8 0 0 75 17 12
2014 EL-07 30 42 16 5 5 2 0 74 10 43
2011 EL 31 31 14 8 11 4 1 65 20 178
2011 EL-03 50 30 5 10 5 0 0 80 15 20
2011 EL-05 31 26 15 7 13 8 0 63 21 87
2011 EL-06 17 22 33 17 11 0 0 39 28 18
2011 EL-07 32 39 11 7 9 0 2 72 16 44
2008 EL 27 32 18 11 8 3 1 62 19 157
2008 EL-03 33 33 8 8 8 8 0 73 18 12
2008 EL-05 19 36 18 12 12 3 0 56 25 73
2008 EL-06 8 25 25 33 0 8 0 36 36 12
2008 EL-07 39 35 20 4 0 2 0 76 4 46

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 13 28 30 13 11 4 1 43 25 152
2017 EL-03 6 29 35 0 29 0 0 35 29 17
2017 EL-05 11 23 32 14 12 7 1 37 28 73
2017 EL-07 17 31 29 14 7 2 0 49 22 42
2014 EL 21 38 24 9 4 4 0 62 13 160
2014 EL-01 10 50 20 10 10 0 0 60 20 10
2014 EL-03 18 27 55 0 0 0 0 45 0 11
2014 EL-05 20 33 23 13 4 7 0 57 19 75
2014 EL-06 25 42 25 0 8 0 0 67 8 12
2014 EL-07 28 44 14 7 2 5 0 76 10 43
2011 EL 12 34 26 10 11 5 1 49 23 177
2011 EL-03 21 53 21 0 5 0 0 74 5 19
2011 EL-05 13 34 20 14 13 6 1 51 28 87
2011 EL-06 0 28 44 11 11 6 0 29 24 18
2011 EL-07 14 34 32 7 9 5 0 50 17 44

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 13 28 18 13 13 13 2 49 30 152
2017 EL-03 12 24 24 18 18 6 0 38 38 17
2017 EL-05 11 27 21 10 16 14 1 45 31 73
2017 EL-07 17 31 12 19 10 10 2 54 32 42
2014 EL 17 32 17 12 15 6 1 53 29 160
2014 EL-01 30 30 10 0 10 20 0 75 13 10
2014 EL-03 27 27 18 0 9 9 9 67 11 11
2014 EL-05 9 32 20 15 19 5 0 44 35 75
2014 EL-06 8 33 17 17 17 8 0 45 36 12
2014 EL-07 26 39 12 9 12 0 2 67 21 43
2011 EL 15 28 16 15 18 8 1 46 36 178
2011 EL-03 15 40 20 10 5 5 5 61 17 20
2011 EL-05 17 23 11 15 25 8 0 44 44 87
2011 EL-06 11 28 28 17 0 17 0 47 20 18
2011 EL-07 11 32 18 20 14 5 0 45 36 44

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 56 21 16 3 1 1 3 80 4 152
2017 EL-03 53 18 18 6 0 0 6 75 6 17
2017 EL-05 58 21 15 3 1 0 3 80 4 73
2017 EL-07 48 24 21 5 0 0 2 73 5 42
2014 EL 57 19 13 4 2 1 5 81 6 160
2014 EL-01 80 20 0 0 0 0 0 100 0 10
2014 EL-03 55 36 0 0 0 0 9 100 0 11
2014 EL-05 60 16 15 1 1 3 4 81 3 75
2014 EL-06 50 17 33 0 0 0 0 67 0 12
2014 EL-07 47 21 9 9 5 0 9 74 15 43

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 61 26 9 1 0 1 1 89 1 152
2017 EL-03 53 24 6 12 0 0 6 81 13 17
2017 EL-05 60 22 14 0 0 3 1 86 0 73
2017 EL-07 55 40 5 0 0 0 0 95 0 42
2014 EL 67 17 9 1 0 3 3 89 1 160
2014 EL-01 90 10 0 0 0 0 0 100 0 10
2014 EL-03 64 27 0 0 0 0 9 100 0 11
2014 EL-05 64 16 8 3 0 7 3 88 3 75
2014 EL-06 75 8 17 0 0 0 0 83 0 12
2014 EL-07 63 21 12 0 0 0 5 88 0 43
2011 EL 70 17 7 1 1 2 2 90 2 178
2011 EL-03 80 15 5 0 0 0 0 95 0 20
2011 EL-05 75 11 9 1 0 2 1 89 1 87
2011 EL-06 44 33 17 0 0 6 0 82 0 18
2011 EL-07 70 18 2 2 2 0 5 93 5 44
2008 EL 66 20 4 3 1 4 2 91 4 157
2008 EL-03 100 0 0 0 0 0 0 100 0 12
2008 EL-05 60 25 1 4 0 7 3 94 5 73
2008 EL-06 50 25 25 0 0 0 0 75 0 12
2008 EL-07 72 20 2 2 2 2 0 93 4 46

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 16 45 16 11 9 2 1 63 20 152
2017 EL-03 0 41 35 6 12 6 0 44 19 17
2017 EL-05 16 41 16 15 10 0 1 58 25 73
2017 EL-07 21 45 14 10 7 2 0 68 17 42
2014 EL 20 47 14 9 9 1 0 68 18 160
2014 EL-01 30 30 10 0 20 10 0 67 22 10
2014 EL-03 18 73 9 0 0 0 0 91 0 11
2014 EL-05 15 47 13 15 9 1 0 62 24 75
2014 EL-06 17 50 25 0 8 0 0 67 8 12
2014 EL-07 28 51 9 5 7 0 0 79 12 43
2011 EL 26 39 14 11 8 1 1 66 19 178
2011 EL-03 50 30 15 5 0 0 0 80 5 20
2011 EL-05 28 37 13 9 13 1 0 65 22 87
2011 EL-06 17 50 11 17 0 6 0 71 18 18
2011 EL-07 23 41 18 14 5 0 0 64 18 44
2008 EL 23 36 24 8 9 0 0 59 17 157
2008 EL-03 50 33 17 0 0 0 0 83 0 12
2008 EL-05 15 33 27 12 12 0 0 48 25 73
2008 EL-06 8 33 50 0 8 0 0 42 8 12
2008 EL-07 30 39 22 7 2 0 0 70 9 46

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 16 34 14 17 17 1 1 51 35 152
2017 EL-03 12 41 18 12 12 6 0 56 25 17
2017 EL-05 12 29 14 25 19 0 1 42 44 73
2017 EL-07 24 33 14 10 19 0 0 57 29 42
2014 EL 21 39 16 9 14 1 1 61 23 160
2014 EL-01 30 50 0 0 20 0 0 80 20 10
2014 EL-03 36 45 0 0 9 9 0 90 10 11
2014 EL-05 11 37 21 11 20 0 0 48 31 75
2014 EL-06 17 42 8 25 8 0 0 58 33 12
2014 EL-07 37 37 12 5 7 0 2 76 12 43
2011 EL 19 32 15 12 19 1 2 52 32 177
2011 EL-03 40 50 10 0 0 0 0 90 0 20
2011 EL-05 20 28 13 11 26 1 1 48 39 87
2011 EL-06 6 29 24 24 18 0 0 35 41 17
2011 EL-07 16 34 18 16 11 2 2 52 29 44
2008 EL 17 26 19 17 18 1 2 44 36 157
2008 EL-03 33 33 8 17 0 8 0 73 18 12
2008 EL-05 10 22 21 19 25 1 3 33 46 73
2008 EL-06 17 17 25 0 42 0 0 33 42 12
2008 EL-07 22 26 22 22 7 0 2 49 29 46

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 11 34 25 15 12 3 0 47 27 151
2017 EL-03 18 24 24 18 12 6 0 44 31 17
2017 EL-05 8 29 26 19 15 3 0 38 35 73
2017 EL-07 12 41 24 12 10 0 0 54 22 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 32 23 3 4 3 1 70 7 151
2017 EL-03 29 53 12 6 0 0 0 82 6 17
2017 EL-05 27 30 32 4 3 4 0 60 7 73
2017 EL-07 46 29 15 0 10 0 0 76 10 41
2014 EL 43 36 12 2 3 4 0 83 5 159
2014 EL-01 60 30 0 0 0 10 0 100 0 10
2014 EL-03 64 36 0 0 0 0 0 100 0 11
2014 EL-05 39 39 13 3 3 4 0 81 6 75
2014 EL-06 27 27 9 0 9 27 0 75 13 11
2014 EL-07 47 37 12 2 2 0 0 84 5 43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 28 45 13 6 5 3 0 76 12 152
2017 EL-03 35 53 12 0 0 0 0 88 0 17
2017 EL-05 22 42 12 11 5 7 0 69 18 73
2017 EL-07 31 43 14 2 10 0 0 74 12 42
2014 EL 38 37 15 6 3 1 0 75 9 159
2014 EL-01 50 30 0 10 10 0 0 80 20 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 29 40 17 11 3 0 0 69 13 75
2014 EL-06 27 27 27 0 9 9 0 60 10 11
2014 EL-07 49 35 12 2 2 0 0 84 5 43
2011 EL 32 32 21 4 5 4 1 67 10 178
2011 EL-03 55 30 10 0 0 5 0 89 0 20
2011 EL-05 26 28 28 7 6 6 0 57 13 87
2011 EL-06 22 50 11 11 0 6 0 76 12 18
2011 EL-07 41 32 20 0 5 2 0 74 5 44

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 38 11 6 5 0 0 78 11 152
2017 EL-03 35 41 18 6 0 0 0 76 6 17
2017 EL-05 33 40 15 7 5 0 0 73 12 73
2017 EL-07 40 40 7 2 10 0 0 81 12 42
2014 EL 45 35 11 8 1 0 0 80 9 160
2014 EL-01 60 20 0 20 0 0 0 80 20 10
2014 EL-03 82 18 0 0 0 0 0 100 0 11
2014 EL-05 32 41 16 9 1 0 0 73 11 75
2014 EL-06 42 33 17 8 0 0 0 75 8 12
2014 EL-07 58 25 9 5 2 0 0 84 7 43
2011 EL 39 35 15 6 3 1 1 75 10 178
2011 EL-03 65 30 5 0 0 0 0 95 0 20
2011 EL-05 34 36 18 6 5 1 0 71 10 87
2011 EL-06 39 44 11 6 0 0 0 83 6 18
2011 EL-07 36 36 18 7 2 0 0 73 9 44
2008 EL 35 43 11 6 4 0 0 78 11 157
2008 EL-03 58 17 17 8 0 0 0 75 8 12
2008 EL-05 22 52 11 8 7 0 0 74 15 73
2008 EL-06 25 58 17 0 0 0 0 83 0 12
2008 EL-07 46 35 11 4 4 0 0 80 9 46

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 27 37 21 8 7 0 0 64 15 152
2017 EL-03 35 29 29 6 0 0 0 65 6 17
2017 EL-05 16 44 19 10 11 0 0 60 21 73
2017 EL-07 29 33 24 7 7 0 0 62