2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 50 3 12 3 0 0 82 15 407
2017 EC-02 36 50 4 8 1 0 0 87 9 74
2017 EC-04 30 60 0 7 3 0 0 90 10 30
2017 EC-05 33 58 1 7 1 0 0 90 8 84
2017 EC-06 25 53 2 17 3 0 0 78 20 89
2017 EC-07 35 39 5 14 7 0 0 74 21 105
2014 EC 34 47 6 10 3 0 0 81 13 315
2014 EC-02 30 50 7 9 5 0 0 80 14 44
2014 EC-04 18 59 11 11 0 0 0 78 11 27
2014 EC-05 30 50 9 8 3 0 0 80 11 66
2014 EC-06 44 42 0 12 2 0 0 86 14 64
2014 EC-07 36 43 6 9 5 0 0 79 14 97
2011 EC 36 48 4 9 3 0 0 83 12 309
2011 EC-02 35 50 7 9 0 0 0 85 9 46
2011 EC-04 24 58 6 12 0 0 0 82 12 33
2011 EC-05 38 44 4 8 6 0 0 82 14 50
2011 EC-06 49 38 3 5 4 0 0 88 10 73
2011 EC-07 31 52 4 10 4 0 0 83 14 81

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 71 22 2 3 1 0 0 94 4 408
2017 EC-02 76 19 1 3 1 0 0 95 4 74
2017 EC-04 70 17 7 0 3 0 3 90 3 30
2017 EC-05 74 20 2 2 1 0 0 94 4 84
2017 EC-06 64 32 0 2 0 0 1 98 2 90
2017 EC-07 72 19 4 3 1 2 0 92 4 105
2014 EC 73 18 4 1 1 1 1 94 2 315
2014 EC-02 70 18 2 2 2 5 0 93 5 44
2014 EC-04 70 19 4 4 0 4 0 92 4 27
2014 EC-05 71 18 6 2 0 0 3 92 2 66
2014 EC-06 78 14 6 2 0 0 0 92 2 64
2014 EC-07 72 22 4 0 0 1 1 96 0 97
2011 EC 71 18 4 4 2 0 0 90 6 309
2011 EC-02 61 26 7 0 4 0 2 89 4 46
2011 EC-04 73 15 3 9 0 0 0 88 9 33
2011 EC-05 70 14 6 8 2 0 0 84 10 50
2011 EC-06 78 14 5 1 1 0 0 92 3 73
2011 EC-07 68 23 2 5 1 0 0 91 6 81

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 61 22 5 6 6 0 0 83 12 408
2017 EC-02 65 22 3 7 4 0 0 87 11 74
2017 EC-04 60 10 7 10 13 0 0 70 23 30
2017 EC-05 63 23 5 8 1 0 0 86 9 84
2017 EC-06 57 30 6 1 6 0 1 88 7 90
2017 EC-07 60 21 6 5 9 0 0 81 13 105
2014 EC 62 21 5 6 4 0 1 84 11 315
2014 EC-02 57 20 9 11 2 0 0 77 14 44
2014 EC-04 55 30 4 7 4 0 0 85 11 27
2014 EC-05 70 18 5 0 3 0 5 92 3 66
2014 EC-06 62 17 9 8 3 0 0 80 11 64
2014 EC-07 60 27 2 4 7 0 0 87 11 97
2011 EC 60 20 4 9 5 0 1 81 14 309
2011 EC-02 57 17 2 9 11 2 2 77 20 46
2011 EC-04 58 24 9 3 6 0 0 82 9 33
2011 EC-05 66 22 2 6 4 0 0 88 10 50
2011 EC-06 62 15 5 11 5 0 1 78 17 73
2011 EC-07 59 21 4 12 4 0 0 80 16 81

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 36 8 11 8 0 0 73 19 408
2017 EC-02 51 34 8 3 4 0 0 85 7 74
2017 EC-04 43 20 7 17 13 0 0 63 30 30
2017 EC-05 32 38 11 13 7 0 0 70 20 84
2017 EC-06 34 37 7 13 9 0 0 71 22 90
2017 EC-07 32 37 9 12 10 0 0 69 22 105
2014 EC 44 31 9 12 4 0 0 75 16 313
2014 EC-02 50 41 7 2 0 0 0 91 2 44
2014 EC-04 37 37 4 18 4 0 0 74 22 27
2014 EC-05 49 31 8 6 6 0 0 80 12 65
2014 EC-06 53 20 8 16 3 0 0 73 19 64
2014 EC-07 33 32 14 15 6 0 0 66 21 96
2011 EC 43 36 10 8 3 0 0 79 12 304
2011 EC-02 41 39 9 7 4 0 0 80 11 46
2011 EC-04 44 31 16 6 3 0 0 75 9 32
2011 EC-05 40 38 10 10 2 0 0 78 12 50
2011 EC-06 54 31 8 1 6 0 0 85 7 72
2011 EC-07 39 34 9 15 3 0 0 73 18 79

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 37 14 16 7 1 0 63 23 407
2017 EC-02 28 35 15 16 5 0 0 63 22 74
2017 EC-04 23 33 13 17 10 3 0 59 28 30
2017 EC-05 31 32 15 16 5 1 0 64 21 84
2017 EC-06 14 43 17 16 8 2 0 59 24 90
2017 EC-07 25 39 12 14 9 1 0 64 23 104
2014 EC 27 43 11 12 5 1 1 71 18 315
2014 EC-02 25 34 16 16 9 0 0 59 25 44
2014 EC-04 22 56 4 15 4 0 0 78 18 27
2014 EC-05 24 47 12 14 2 2 0 72 15 66
2014 EC-06 34 36 12 9 5 0 3 73 15 64
2014 EC-07 21 47 11 12 6 1 1 69 19 97
2011 EC 24 42 17 12 4 0 1 67 16 307
2011 EC-02 16 42 22 16 4 0 0 58 20 45
2011 EC-04 27 42 12 12 3 0 3 72 16 33
2011 EC-05 24 38 22 12 4 0 0 62 16 50
2011 EC-06 34 36 14 11 3 0 3 72 14 73
2011 EC-07 21 46 16 10 5 1 0 68 15 80

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 42 8 6 4 0 0 82 10 408
2017 EC-02 45 39 7 10 0 0 0 84 10 74
2017 EC-04 43 37 10 0 10 0 0 80 10 30
2017 EC-05 39 45 7 4 5 0 0 84 9 84
2017 EC-06 33 42 12 6 7 0 0 75 12 90
2017 EC-07 42 42 6 7 4 0 0 84 10 105
2014 EC 39 40 11 6 4 0 0 79 10 315
2014 EC-02 39 32 16 7 7 0 0 70 14 44
2014 EC-04 37 33 19 7 4 0 0 70 11 27
2014 EC-05 36 47 3 9 5 0 0 83 14 66
2014 EC-06 41 41 11 2 6 0 0 81 8 64
2014 EC-07 35 42 12 7 3 0 0 77 10 97
2011 EC 36 36 14 10 4 0 0 72 14 309
2011 EC-02 28 41 13 13 4 0 0 70 17 46
2011 EC-04 30 21 21 24 3 0 0 52 27 33
2011 EC-05 36 36 14 10 4 0 0 72 14 50
2011 EC-06 49 34 5 4 5 1 0 85 10 73
2011 EC-07 28 41 21 9 1 0 0 69 10 81

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 42 6 5 4 0 0 85 9 407
2017 EC-02 47 42 4 3 4 0 0 89 7 74
2017 EC-04 47 37 0 10 7 0 0 83 17 30
2017 EC-05 44 40 5 6 4 2 0 85 10 84
2017 EC-06 34 46 9 6 6 0 0 80 11 89
2017 EC-07 43 41 9 6 2 0 0 84 8 105
2014 EC 42 42 6 7 4 0 0 83 11 313
2014 EC-02 32 38 16 9 5 0 0 70 14 44
2014 EC-04 33 52 4 11 0 0 0 85 11 27
2014 EC-05 42 46 0 6 6 0 0 88 12 65
2014 EC-06 44 41 8 3 5 0 0 84 8 64
2014 EC-07 43 41 6 8 2 0 0 83 10 96
2011 EC 42 36 10 9 3 0 0 79 12 307
2011 EC-02 27 38 16 13 7 0 0 64 20 45
2011 EC-04 33 39 15 6 6 0 0 73 12 33
2011 EC-05 46 34 8 12 0 0 0 80 12 50
2011 EC-06 55 32 3 7 4 0 0 86 11 73
2011 EC-07 39 43 10 9 0 0 0 81 9 80

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 53 31 7 5 2 1 0 85 7 407
2017 EC-02 60 27 4 5 3 0 0 88 8 73
2017 EC-04 50 33 3 3 3 7 0 89 7 30
2017 EC-05 53 32 5 8 1 1 0 86 10 84
2017 EC-06 47 32 13 6 1 1 0 80 7 90
2017 EC-07 55 28 9 3 3 1 1 85 6 105
2014 EC 51 35 8 3 2 0 1 87 5 313
2014 EC-02 52 30 16 2 0 0 0 82 2 44
2014 EC-04 55 19 11 7 7 0 0 74 15 27
2014 EC-05 50 38 9 0 2 0 2 89 2 66
2014 EC-06 62 27 3 3 2 2 2 92 5 64
2014 EC-07 45 43 6 4 1 0 0 88 5 95

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 33 9 10 4 0 0 77 14 408
2017 EC-02 55 37 1 3 4 0 0 92 7 74
2017 EC-04 43 27 17 7 3 3 0 72 10 30
2017 EC-05 46 31 4 14 4 0 1 78 19 84
2017 EC-06 41 31 11 12 3 1 0 73 16 90
2017 EC-07 37 38 13 9 3 0 0 75 12 105
2014 EC 45 30 9 8 8 0 0 75 16 315
2014 EC-02 41 41 11 7 0 0 0 82 7 44
2014 EC-04 59 23 7 4 7 0 0 82 11 27
2014 EC-05 44 38 6 3 8 2 0 83 11 66
2014 EC-06 53 22 8 11 6 0 0 75 17 64
2014 EC-07 37 31 12 10 9 0 0 68 20 97
2011 EC 44 37 10 4 3 0 1 83 7 306
2011 EC-02 44 42 11 0 2 0 0 87 2 45
2011 EC-04 63 25 9 3 0 0 0 88 3 32
2011 EC-05 54 24 14 2 2 2 2 81 4 50
2011 EC-06 44 41 5 3 5 0 1 86 8 73
2011 EC-07 34 41 11 10 4 0 0 75 14 80

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 22 12 19 15 4 5 50 37 408
2017 EC-02 27 31 9 15 4 5 8 67 22 74
2017 EC-04 20 20 3 20 17 10 10 50 46 30
2017 EC-05 27 12 13 19 18 5 6 44 42 84
2017 EC-06 18 31 16 13 14 1 7 53 30 90
2017 EC-07 26 18 13 22 17 4 0 46 41 105
2014 EC 18 22 13 16 18 4 8 46 39 315
2014 EC-02 27 20 14 11 7 9 11 60 23 44
2014 EC-04 22 26 11 15 11 4 11 57 30 27
2014 EC-05 12 21 15 17 20 0 15 39 43 66
2014 EC-06 25 23 9 17 14 5 6 54 35 64
2014 EC-07 10 23 18 19 25 4 2 35 46 97
2011 EC 20 24 12 18 18 2 6 48 39 307
2011 EC-02 31 18 22 9 7 2 11 56 18 45
2011 EC-04 24 30 15 9 15 3 3 58 26 33
2011 EC-05 18 22 18 16 18 0 8 43 37 50
2011 EC-06 21 34 4 18 16 3 4 59 37 73
2011 EC-07 15 20 8 24 30 3 1 36 56 80

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 47 8 8 5 0 0 79 13 408
2017 EC-02 38 43 5 11 3 0 0 81 14 74
2017 EC-04 37 40 3 13 7 0 0 77 20 30
2017 EC-05 29 50 6 10 5 0 0 79 15 84
2017 EC-06 24 51 11 6 8 0 0 75 13 90
2017 EC-07 33 48 9 6 5 0 0 81 10 105
2014 EC 27 43 12 10 8 0 0 70 18 314
2014 EC-02 25 43 20 7 5 0 0 68 11 44
2014 EC-04 26 41 15 11 7 0 0 67 18 27
2014 EC-05 27 41 15 6 11 0 0 68 17 66
2014 EC-06 30 39 8 14 9 0 0 69 23 64
2014 EC-07 22 49 11 12 5 0 0 71 18 96
2011 EC 23 38 19 15 5 0 0 61 20 307
2011 EC-02 16 38 18 20 9 0 0 53 29 45
2011 EC-04 12 39 18 30 0 0 0 52 30 33
2011 EC-05 22 44 16 10 8 0 0 66 18 50
2011 EC-06 33 33 19 10 5 0 0 66 15 73
2011 EC-07 20 35 26 15 4 0 0 55 19 80

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 38 12 10 7 0 0 71 17 407
2017 EC-02 39 38 9 11 3 0 0 77 14 74
2017 EC-04 43 33 10 3 10 0 0 77 13 30
2017 EC-05 34 43 7 11 5 0 0 77 16 83
2017 EC-06 25 43 9 12 10 0 0 69 22 90
2017 EC-07 30 36 17 9 8 0 0 66 16 105
2014 EC 23 39 12 16 9 1 0 63 25 315
2014 EC-02 27 43 7 14 7 2 0 72 21 44
2014 EC-04 23 41 18 18 0 0 0 63 18 27
2014 EC-05 23 35 11 21 9 0 2 58 31 66
2014 EC-06 25 33 19 14 9 0 0 58 23 64
2014 EC-07 18 47 10 16 7 1 0 66 24 97
2011 EC 24 41 14 15 7 0 0 65 22 309
2011 EC-02 28 39 15 13 4 0 0 67 17 46
2011 EC-04 27 39 18 9 6 0 0 67 15 33
2011 EC-05 24 42 8 20 6 0 0 66 26 50
2011 EC-06 36 33 4 18 10 0 0 68 27 73
2011 EC-07 15 44 19 15 7 0 0 59 22 81

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 43 10 15 8 0 0 67 23 407
2017 EC-02 31 38 11 15 5 0 0 69 20 74
2017 EC-04 20 37 10 20 13 0 0 57 33 30
2017 EC-05 28 46 7 15 4 0 0 74 20 84
2017 EC-06 14 48 9 19 10 0 0 62 29 90
2017 EC-07 18 48 13 11 11 0 0 66 21 104

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 36 7 10 4 0 0 79 13 407
2017 EC-02 53 27 7 12 1 0 0 80 14 74
2017 EC-04 47 23 17 7 7 0 0 70 13 30
2017 EC-05 44 35 6 13 2 0 0 80 15 84
2017 EC-06 33 47 7 9 4 0 0 80 13 90
2017 EC-07 43 37 8 7 6 0 0 80 12 104
2014 EC 36 41 11 6 5 1 0 77 12 315
2014 EC-02 39 36 21 2 2 0 0 75 5 44
2014 EC-04 48 34 7 4 7 0 0 82 11 27
2014 EC-05 27 45 8 9 11 0 0 73 20 66
2014 EC-06 34 37 12 9 5 2 0 73 14 64
2014 EC-07 33 47 10 5 2 2 0 82 7 97
2011 EC 31 41 13 10 5 1 0 72 14 308
2011 EC-02 33 46 11 7 4 0 0 78 11 46
2011 EC-04 18 39 15 21 3 3 0 59 25 33
2011 EC-05 30 34 22 4 8 2 0 65 12 50
2011 EC-06 34 41 8 11 4 1 0 76 15 73
2011 EC-07 30 44 14 10 3 0 0 74 13 80

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 36 10 12 8 0 0 70 20 408
2017 EC-02 36 30 19 9 5 0 0 66 15 74
2017 EC-04 37 37 13 7 7 0 0 73 13 30
2017 EC-05 39 37 5 13 5 0 0 77 18 84
2017 EC-06 27 40 7 18 9 0 0 67 27 90
2017 EC-07 35 37 9 9 11 0 0 72 19 105

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 40 7 4 5 0 0 84 8 408
2017 EC-02 46 37 11 4 3 0 0 82 7 74
2017 EC-04 43 47 0 0 10 0 0 90 10 30
2017 EC-05 46 39 5 6 4 0 0 85 10 84
2017 EC-06 41 42 7 4 6 0 0 83 10 90
2017 EC-07 40 41 11 4 5 0 0 81 9 105
2014 EC 50 34 9 5 2 0 0 84 7 315
2014 EC-02 46 41 9 2 2 0 0 86 5 44
2014 EC-04 52 26 15 4 4 0 0 78 7 27
2014 EC-05 52 26 14 6 3 0 0 77 9 66
2014 EC-06 52 33 3 9 3 0 0 84 12 64
2014 EC-07 45 43 8 3 0 0 0 89 3 97
2011 EC 42 38 11 6 3 0 0 80 9 309
2011 EC-02 43 24 22 7 4 0 0 67 11 46
2011 EC-04 24 55 21 0 0 0 0 79 0 33
2011 EC-05 36 42 6 10 6 0 0 78 16 50
2011 EC-06 52 33 7 4 4 0 0 85 8 73
2011 EC-07 43 37 10 7 2 0 0 80 10 81

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 45 8 12 5 0 0 75 17 406
2017 EC-02 27 48 11 11 3 0 0 75 14 73
2017 EC-04 30 47 7 10 7 0 0 77 17 30
2017 EC-05 31 49 6 9 4 1 0 81 13 84
2017 EC-06 28 47 4 16 6 0 0 74 21 90
2017 EC-07 29 41 12 14 5 0 0 69 19 104
2014 EC 21 47 12 13 7 1 0 68 20 315
2014 EC-02 18 43 14 20 5 0 0 61 25 44
2014 EC-04 22 56 7 11 4 0 0 78 15 27
2014 EC-05 23 42 18 8 8 0 2 66 15 66
2014 EC-06 20 48 6 17 6 2 0 70 24 64
2014 EC-07 19 49 13 11 6 1 0 69 18 97
2011 EC 27 40 14 12 6 0 0 68 19 308
2011 EC-02 26 26 26 17 4 0 0 52 22 46
2011 EC-04 30 36 15 12 6 0 0 67 18 33
2011 EC-05 16 52 10 14 8 0 0 68 22 50
2011 EC-06 37 44 8 8 3 0 0 81 11 73
2011 EC-07 27 41 12 10 10 0 0 68 20 81

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 34 15 12 6 0 0 67 18 408
2017 EC-02 38 35 11 11 5 0 0 73 16 74
2017 EC-04 27 53 10 3 7 0 0 80 10 30
2017 EC-05 31 35 13 16 4 1 0 67 20 84
2017 EC-06 29 33 16 13 9 0 0 62 22 90
2017 EC-07 32 29 22 10 6 0 0 62 16 105
2014 EC 28 36 16 14 6 0 0 64 20 315
2014 EC-02 30 34 13 21 2 0 0 64 23 44
2014 EC-04 41 44 7 7 0 0 0 85 7 27
2014 EC-05 21 35 24 15 5 0 0 56 20 66
2014 EC-06 33 33 8 17 9 0 0 66 27 64
2014 EC-07 23 40 20 10 6 1 0 64 17 97

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 39 13 9 5 0 1 72 14 407
2017 EC-02 41 34 16 1 5 0 3 76 7 74
2017 EC-04 27 50 7 10 3 0 3 79 14 30
2017 EC-05 29 47 12 11 1 0 0 76 12 84
2017 EC-06 30 38 10 16 4 0 1 69 20 89
2017 EC-07 32 35 18 8 7 0 0 68 14 105
2014 EC 26 37 17 10 6 2 2 65 17 313
2014 EC-02 27 30 20 11 7 2 2 60 19 44
2014 EC-04 33 41 15 7 4 0 0 74 11 27
2014 EC-05 26 30 21 9 11 3 0 58 20 66
2014 EC-06 33 31 12 16 2 2 5 68 18 64
2014 EC-07 18 51 16 7 4 1 3 71 12 95
2011 EC 31 41 16 7 2 1 2 74 9 307
2011 EC-02 30 43 15 9 0 2 0 76 9 46
2011 EC-04 33 30 21 12 0 0 3 66 13 33
2011 EC-05 38 40 8 8 4 0 2 80 12 50
2011 EC-06 40 38 12 4 1 1 3 81 6 73
2011 EC-07 21 48 19 4 5 3 1 71 9 80

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 40 10 7 5 0 0 78 12 407
2017 EC-02 39 39 11 9 1 0 0 78 11 74
2017 EC-04 37 33 17 3 10 0 0 70 13 30
2017 EC-05 47 34 4 10 5 0 0 81 15 83
2017 EC-06 30 41 15 7 8 0 0 71 14 90
2017 EC-07 34 47 10 6 4 0 0 81 9 105
2014 EC 31 41 13 10 5 0 0 72 15 315
2014 EC-02 36 41 14 7 2 0 0 77 9 44
2014 EC-04 37 37 15 7 4 0 0 74 11 27
2014 EC-05 26 38 20 8 9 0 0 64 17 66
2014 EC-06 37 34 8 17 3 0 0 72 20 64
2014 EC-07 27 48 10 10 4 0 0 75 14 97
2011 EC 28 47 15 7 3 0 0 75 10 307
2011 EC-02 20 47 18 11 4 0 0 67 16 45
2011 EC-04 15 58 24 3 0 0 0 73 3 33
2011 EC-05 30 44 16 2 8 0 0 74 10 50
2011 EC-06 38 44 7 7 4 0 0 82 11 73
2011 EC-07 25 46 19 9 1 0 0 71 10 80

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 41 17 7 2 0 0 74 9 408
2017 EC-02 45 39 13 1 0 0 1 85 1 74
2017 EC-04 40 43 13 0 3 0 0 83 3 30
2017 EC-05 41 43 12 5 0 0 0 83 5 84
2017 EC-06 31 46 14 9 0 0 0 77 9 90
2017 EC-07 21 33 27 12 6 1 0 55 18 105
2014 EC 35 42 15 5 3 0 0 77 7 315
2014 EC-02 39 39 16 5 2 0 0 77 7 44
2014 EC-04 44 41 15 0 0 0 0 85 0 27
2014 EC-05 48 38 11 3 0 0 0 86 3 66
2014 EC-06 31 45 19 5 0 0 0 77 5 64
2014 EC-07 24 49 14 7 5 0 0 73 12 97
2011 EC 33 47 13 4 3 0 0 80 7 309
2011 EC-02 43 43 7 4 2 0 0 87 7 46
2011 EC-04 52 42 6 0 0 0 0 94 0 33
2011 EC-05 36 50 10 4 0 0 0 86 4 50
2011 EC-06 36 49 12 0 3 0 0 85 3 73
2011 EC-07 19 48 19 7 7 0 0 67 15 81

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 22 40 17 9 1 1 27 32 407
2017 EC-02 3 12 42 22 14 3 5 38 16 74
2017 EC-04 13 23 27 13 23 0 0 37 37 30
2017 EC-05 8 20 38 25 6 3 0 32 29 84
2017 EC-06 14 26 33 17 10 0 1 27 40 89
2017 EC-07 11 24 50 13 1 1 0 14 36 105
2014 EC 8 26 40 17 7 1 1 25 35 315
2014 EC-02 12 20 27 20 11 7 2 35 35 44
2014 EC-04 8 22 41 22 7 0 0 30 30 27
2014 EC-05 11 21 35 26 6 0 2 32 32 66
2014 EC-06 6 27 45 14 8 0 0 22 33 64
2014 EC-07 8 30 46 11 2 1 1 14 39 97
2011 EC 10 33 32 17 5 1 1 23 44 309
2011 EC-02 11 35 17 30 4 2 0 36 47 46
2011 EC-04 6 36 39 18 0 0 0 18 42 33
2011 EC-05 16 28 34 16 4 0 2 20 45 50
2011 EC-06 8 29 37 16 7 0 3 24 38 73
2011 EC-07 11 38 30 14 5 2 0 19 51 81

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 13 26 29 18 3 1 50 23 408
2017 EC-02 3 8 23 31 30 3 3 64 11 74
2017 EC-04 17 17 20 27 17 3 0 45 34 30
2017 EC-05 5 10 27 33 21 3 1 57 15 84
2017 EC-06 12 17 26 25 20 0 0 45 29 90
2017 EC-07 14 14 27 32 8 4 1 42 30 105
2014 EC 4 13 27 32 18 3 2 53 19 315
2014 EC-02 5 5 18 39 25 7 2 70 10 44
2014 EC-04 0 8 22 44 18 7 0 68 8 27
2014 EC-05 8 9 18 39 18 3 5 62 18 66
2014 EC-06 2 19 38 27 14 2 0 41 21 64
2014 EC-07 5 18 33 28 13 2 1 43 23 97
2011 EC 10 19 25 31 11 2 1 44 30 309
2011 EC-02 2 20 24 41 11 2 0 53 22 46
2011 EC-04 6 9 27 45 9 3 0 56 16 33
2011 EC-05 10 16 24 30 16 2 2 48 27 50
2011 EC-06 11 21 21 32 12 0 4 46 33 73
2011 EC-07 14 22 26 22 11 5 0 35 38 81

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 24 33 17 7 1 1 24 42 407
2017 EC-02 14 20 32 15 15 1 3 31 35 74
2017 EC-04 23 23 27 27 0 0 0 27 47 30
2017 EC-05 11 30 31 21 5 0 1 26 42 84
2017 EC-06 19 21 37 14 8 1 0 22 40 90
2017 EC-07 22 23 32 15 5 3 0 21 47 104
2014 EC 18 30 33 12 4 2 1 17 49 313
2014 EC-02 21 27 27 14 2 7 2 17 53 44
2014 EC-04 11 37 30 18 0 4 0 19 50 27
2014 EC-05 12 33 33 15 5 0 2 20 46 66
2014 EC-06 25 36 20 12 6 0 0 19 61 64
2014 EC-07 18 24 45 9 2 1 0 12 43 95
2011 EC 20 26 25 20 6 1 2 28 47 308
2011 EC-02 22 35 15 17 7 0 4 25 59 46
2011 EC-04 22 28 28 19 3 0 0 22 50 32
2011 EC-05 20 22 30 20 2 0 6 23 45 50
2011 EC-06 14 23 27 25 10 0 1 35 38 73
2011 EC-07 25 26 20 21 6 2 0 28 52 81

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 22 32 23 8 1 1 32 36 406
2017 EC-02 3 11 28 35 22 1 0 58 14 74
2017 EC-04 13 20 30 23 10 3 0 34 34 30
2017 EC-05 16 21 34 19 9 0 1 29 37 84
2017 EC-06 15 18 38 25 3 0 1 28 33 89
2017 EC-07 18 31 31 15 1 2 1 16 51 105
2014 EC 11 21 37 20 9 1 0 29 33 315
2014 EC-02 2 9 38 23 23 5 0 48 12 44
2014 EC-04 4 18 45 22 7 4 0 31 23 27
2014 EC-05 8 18 44 23 6 0 2 29 26 66
2014 EC-06 13 27 30 23 8 0 0 31 39 64
2014 EC-07 15 28 38 13 4 1 0 18 44 97
2011 EC 8 18 39 25 10 0 1 35 26 309
2011 EC-02 4 13 35 30 17 0 0 48 17 46
2011 EC-04 0 12 48 27 12 0 0 39 12 33
2011 EC-05 10 6 36 34 12 0 2 47 16 50
2011 EC-06 7 22 40 21 10 0 1 31 29 73
2011 EC-07 15 26 35 21 2 1 0 24 41 81

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 18 31 21 12 2 3 35 33 407
2017 EC-02 8 4 35 24 23 1 4 50 13 74
2017 EC-04 7 17 17 33 23 3 0 59 24 30
2017 EC-05 12 14 28 25 14 2 4 42 28 83
2017 EC-06 16 20 29 22 10 2 1 33 37 90
2017 EC-07 18 29 36 9 4 2 3 13 49 105
2014 EC 16 19 33 20 8 3 2 29 36 314
2014 EC-02 21 11 23 27 7 5 7 38 36 44
2014 EC-04 4 15 45 22 11 4 0 34 19 27
2014 EC-05 12 12 39 21 11 2 3 33 25 66
2014 EC-06 19 20 31 23 5 2 0 29 40 64
2014 EC-07 16 27 35 15 4 3 0 19 44 96
2011 EC 11 22 30 25 10 1 2 35 34 309
2011 EC-02 4 22 28 33 13 0 0 46 26 46
2011 EC-04 3 18 27 36 12 0 3 50 22 33
2011 EC-05 8 12 36 26 14 2 2 42 21 50
2011 EC-06 11 18 34 19 11 1 5 32 31 73
2011 EC-07 20 31 21 22 5 1 0 28 51 81

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 15 26 25 20 2 2 47 26 408
2017 EC-02 3 11 27 24 30 3 3 57 14 74
2017 EC-04 10 17 23 20 27 3 0 48 28 30
2017 EC-05 4 13 19 33 25 5 1 62 18 84
2017 EC-06 11 19 28 26 15 0 1 42 30 90
2017 EC-07 17 16 28 23 10 2 3 35 35 105
2014 EC 5 11 27 33 18 2 4 55 17 314
2014 EC-02 7 11 21 38 14 5 5 57 20 44
2014 EC-04 0 0 34 37 22 4 4 64 0 27
2014 EC-05 5 15 27 26 21 0 6 50 21 66
2014 EC-06 6 5 27 35 21 2 5 59 12 63
2014 EC-07 4 13 28 36 14 2 2 53 18 97
2011 EC 6 20 30 25 13 3 3 40 27 307
2011 EC-02 4 24 24 24 20 4 0 45 30 46
2011 EC-04 6 6 39 33 12 0 3 47 13 33
2011 EC-05 6 24 22 34 6 2 6 43 33 50
2011 EC-06 6 15 28 24 19 3 6 47 23 72
2011 EC-07 6 21 40 21 7 4 1 30 29 81

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 19 35 21 9 2 1 31 33 408
2017 EC-02 4 16 30 32 14 3 1 48 21 74
2017 EC-04 13 13 20 33 7 10 3 46 31 30
2017 EC-05 11 18 33 24 12 1 1 36 30 84
2017 EC-06 18 19 36 17 9 0 2 26 38 90
2017 EC-07 17 23 43 13 3 1 0 16 40 105
2014 EC 13 27 34 13 8 4 1 22 42 313
2014 EC-02 19 16 33 9 7 16 0 19 42 43
2014 EC-04 4 15 55 11 11 4 0 23 20 27
2014 EC-05 12 26 36 18 6 0 2 25 38 66
2014 EC-06 12 41 27 9 9 0 2 19 54 64
2014 EC-07 15 25 36 12 8 3 0 21 41 96
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 69 20 3 5 3 0 0 89 8 406
2017 EC-02 73 19 4 4 0 0 0 92 4 73
2017 EC-04 70 7 7 10 7 0 0 77 17 30
2017 EC-05 71 21 1 5 2 0 0 92 7 84
2017 EC-06 72 18 1 5 3 0 1 91 8 89
2017 EC-07 62 25 5 5 4 0 0 87 9 105
2014 EC 71 14 7 4 2 1 1 87 6 315
2014 EC-02 66 16 11 2 2 0 2 84 5 44
2014 EC-04 82 15 4 0 0 0 0 96 0 27
2014 EC-05 71 15 8 2 2 2 2 89 3 66
2014 EC-06 73 14 3 5 3 0 2 89 8 64
2014 EC-07 69 12 8 6 3 1 0 82 9 97
2011 EC 59 23 6 7 5 0 0 82 11 306
2011 EC-02 57 22 7 9 4 0 2 80 13 46
2011 EC-04 66 19 6 3 6 0 0 84 9 32
2011 EC-05 58 30 4 4 4 0 0 88 8 50
2011 EC-06 64 15 5 8 7 0 0 79 15 73
2011 EC-07 56 26 5 9 4 0 0 83 13 80

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 31 9 12 5 9 6 69 21 408
2017 EC-02 28 35 11 9 4 5 7 72 15 74
2017 EC-04 33 23 7 3 10 10 13 74 17 30
2017 EC-05 30 29 9 11 5 12 5 70 19 84
2017 EC-06 24 29 9 20 6 8 4 61 29 90
2017 EC-07 28 34 6 11 5 11 7 75 19 105
2014 EC 28 28 17 9 7 7 4 64 17 315
2014 EC-02 25 30 14 7 9 14 2 65 19 44
2014 EC-04 48 22 15 0 0 7 7 83 0 27
2014 EC-05 30 32 12 6 5 8 8 73 13 66
2014 EC-06 33 27 20 5 9 5 2 63 15 64
2014 EC-07 20 32 20 12 6 6 4 57 21 97

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 28 8 10 5 0 0 76 16 408
2017 EC-02 47 27 11 8 5 1 0 75 14 74
2017 EC-04 50 23 7 10 10 0 0 73 20 30
2017 EC-05 52 26 9 12 1 0 0 78 13 84
2017 EC-06 40 29 9 17 6 0 0 69 22 90
2017 EC-07 54 30 5 6 5 1 0 85 11 105
2014 EC 41 30 10 10 8 1 0 72 19 315
2014 EC-02 39 20 16 11 14 0 0 59 25 44
2014 EC-04 55 34 4 4 4 0 0 89 7 27
2014 EC-05 33 44 5 9 8 2 0 78 17 66
2014 EC-06 44 30 9 3 13 2 0 75 16 64
2014 EC-07 43 22 13 15 5 1 0 66 21 97

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 33 10 7 5 1 0 78 12 408
2017 EC-02 50 32 15 3 0 0 0 82 3 74
2017 EC-04 47 30 0 13 7 0 3 79 21 30
2017 EC-05 50 34 6 7 1 2 0 85 9 84
2017 EC-06 33 32 11 10 12 1 0 66 22 90
2017 EC-07 43 35 9 7 5 1 0 79 12 105
2014 EC 37 38 11 7 4 2 1 77 12 314
2014 EC-02 39 39 5 11 2 5 0 81 14 44
2014 EC-04 63 26 7 4 0 0 0 89 4 27
2014 EC-05 35 38 14 5 8 2 0 74 12 66
2014 EC-06 42 33 11 3 8 3 0 77 11 64
2014 EC-07 26 48 12 9 2 1 1 76 12 96
2011 EC 32 36 11 16 2 2 1 70 19 309
2011 EC-02 35 17 22 24 0 2 0 53 24 46
2011 EC-04 39 36 3 15 3 3 0 78 19 33
2011 EC-05 28 36 4 24 2 2 4 68 28 50
2011 EC-06 42 37 8 7 3 3 0 82 10 73
2011 EC-07 22 42 15 16 2 2 0 66 19 81

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 34 12 6 6 12 0 73 14 407
2017 EC-02 30 36 10 3 4 18 0 80 8 73
2017 EC-04 30 30 7 3 7 20 3 78 13 30
2017 EC-05 33 32 8 5 3 18 0 80 10 84
2017 EC-06 21 33 14 14 9 9 0 60 26 90
2017 EC-07 35 37 15 4 5 4 0 75 9 105
2014 EC 32 24 12 10 10 10 0 63 23 315
2014 EC-02 41 20 11 0 9 18 0 75 11 44
2014 EC-04 56 18 7 7 4 7 0 80 12 27
2014 EC-05 29 21 12 17 12 8 2 55 32 66
2014 EC-06 30 23 8 14 13 12 0 61 30 64
2014 EC-07 26 31 18 11 7 7 0 61 20 97
2011 EC 30 26 15 9 8 11 1 64 20 309
2011 EC-02 35 22 11 13 11 9 0 62 26 46
2011 EC-04 30 21 12 9 6 21 0 65 19 33
2011 EC-05 28 30 12 10 8 8 4 66 20 50
2011 EC-06 38 23 12 4 5 15 1 74 11 73
2011 EC-07 26 25 21 11 9 7 1 55 22 81

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 19 17 13 10 25 5 42 33 407
2017 EC-02 14 22 21 7 5 27 4 52 18 73
2017 EC-04 10 20 7 7 17 40 0 50 39 30
2017 EC-05 12 14 13 14 6 32 8 44 34 84
2017 EC-06 8 19 18 20 16 19 1 33 44 90
2017 EC-07 11 21 20 11 9 20 8 45 27 105
2014 EC 12 19 20 15 13 15 5 39 36 315
2014 EC-02 16 25 14 11 7 21 7 56 25 44
2014 EC-04 22 19 18 0 0 33 7 69 0 27
2014 EC-05 6 12 21 20 17 15 9 24 48 66
2014 EC-06 16 17 20 11 14 17 5 42 32 64
2014 EC-07 8 25 22 22 13 8 2 37 39 97

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 29 6 6 2 0 0 86 8 407
2017 EC-02 62 26 7 1 4 0 0 88 5 73
2017 EC-04 53 33 7 3 3 0 0 87 7 30
2017 EC-05 57 32 2 7 1 0 0 89 8 84
2017 EC-06 52 30 10 6 2 0 0 82 8 90
2017 EC-07 58 29 3 7 2 1 0 88 9 105
2014 EC 46 36 8 6 3 0 0 83 10 315
2014 EC-02 43 27 11 11 5 0 2 72 16 44
2014 EC-04 74 22 4 0 0 0 0 96 0 27
2014 EC-05 41 45 6 6 2 0 0 86 8 66
2014 EC-06 52 27 13 5 5 0 0 78 9 64
2014 EC-07 40 44 5 6 3 1 0 85 9 97
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 41 10 10 4 0 0 76 14 407
2017 EC-02 32 50 9 5 1 1 0 84 7 74
2017 EC-04 30 47 10 10 3 0 0 77 13 30
2017 EC-05 43 37 8 6 4 0 1 82 10 83
2017 EC-06 35 39 7 13 6 0 0 74 19 90
2017 EC-07 30 38 14 12 6 0 1 68 18 105
2014 EC 32 38 13 8 8 1 0 71 17 315
2014 EC-02 32 43 11 9 5 0 0 75 14 44
2014 EC-04 41 41 7 7 4 0 0 82 11 27
2014 EC-05 32 36 17 8 8 0 0 68 15 66
2014 EC-06 39 34 9 8 8 2 0 75 16 64
2014 EC-07 25 41 14 9 9 1 0 67 19 97
2011 EC 31 40 11 12 6 0 0 71 18 308
2011 EC-02 30 39 13 13 4 0 0 70 17 46
2011 EC-04 30 42 9 15 3 0 0 73 18 33
2011 EC-05 28 38 16 6 12 0 0 66 18 50
2011 EC-06 49 33 1 11 5 0 0 82 16 73
2011 EC-07 20 45 18 13 5 0 0 65 18 80

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 32 8 5 5 2 0 82 10 407
2017 EC-02 49 32 9 4 3 1 1 83 7 74
2017 EC-04 53 30 7 3 7 0 0 83 10 30
2017 EC-05 48 33 6 4 4 5 0 86 8 83
2017 EC-06 48 32 8 4 6 2 0 82 10 90
2017 EC-07 45 31 8 7 8 1 1 77 15 105
2014 EC 41 32 14 6 6 2 0 74 12 315
2014 EC-02 32 41 5 9 5 7 2 80 15 44
2014 EC-04 52 33 11 0 4 0 0 85 4 27
2014 EC-05 42 26 18 8 6 0 0 68 14 66
2014 EC-06 48 30 9 6 3 3 0 81 10 64
2014 EC-07 37 32 18 4 7 2 0 71 12 97
2011 EC 40 33 11 7 8 1 0 74 14 306
2011 EC-02 39 30 11 4 15 0 0 70 20 46
2011 EC-04 55 33 9 3 0 0 0 88 3 33
2011 EC-05 32 32 10 12 12 2 0 65 24 50
2011 EC-06 52 29 10 3 5 1 0 82 8 73
2011 EC-07 30 39 15 8 6 1 0 71 14 79

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 33 10 8 5 1 0 77 13 406
2017 EC-02 43 30 15 7 3 1 1 75 10 74
2017 EC-04 43 40 3 7 7 0 0 83 13 30
2017 EC-05 51 36 5 2 7 0 0 86 9 83
2017 EC-06 39 35 12 8 6 1 0 74 13 90
2017 EC-07 43 30 12 10 5 1 0 74 14 105
2014 EC 39 29 13 8 10 1 0 70 17 315
2014 EC-02 34 27 21 2 16 0 0 61 18 44
2014 EC-04 59 30 0 4 7 0 0 89 11 27
2014 EC-05 39 27 17 9 8 0 0 67 17 66
2014 EC-06 47 23 11 9 6 2 2 73 16 64
2014 EC-07 31 37 12 8 10 1 0 69 19 97
2011 EC 35 37 12 11 5 0 0 72 16 307
2011 EC-02 33 39 11 11 7 0 0 72 17 46
2011 EC-04 39 30 18 12 0 0 0 70 12 33
2011 EC-05 26 34 18 12 10 0 0 60 22 50
2011 EC-06 42 40 8 7 3 0 0 82 10 73
2011 EC-07 32 42 8 13 6 0 0 73 19 79

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 77 14 5 2 2 0 1 91 4 406
2017 EC-02 81 14 1 1 1 0 1 96 3 74
2017 EC-04 73 7 7 3 10 0 0 80 13 30
2017 EC-05 79 15 2 2 0 1 0 95 2 82
2017 EC-06 70 17 7 1 2 0 3 90 4 90
2017 EC-07 77 12 6 2 3 0 0 89 5 105
2014 EC 77 13 4 1 3 0 1 92 4 315
2014 EC-02 80 16 2 0 0 0 2 98 0 44
2014 EC-04 82 15 4 0 0 0 0 96 0 27
2014 EC-05 79 11 5 2 2 0 3 92 3 66
2014 EC-06 83 6 5 2 3 0 2 90 5 64
2014 EC-07 69 18 6 1 5 1 0 87 6 97
2011 EC 69 19 4 5 2 0 1 89 7 307
2011 EC-02 70 17 4 4 2 0 2 89 7 46
2011 EC-04 70 18 3 9 0 0 0 88 9 33
2011 EC-05 68 20 4 6 2 0 0 88 8 50
2011 EC-06 71 18 4 1 4 0 1 90 6 73
2011 EC-07 72 16 4 5 3 0 0 89 8 79

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 27 9 9 5 10 3 74 16 407
2017 EC-02 48 25 8 5 3 5 5 82 9 73
2017 EC-04 30 23 10 7 7 17 7 70 17 30
2017 EC-05 33 24 12 15 4 9 2 65 22 84
2017 EC-06 40 29 3 9 3 13 2 82 14 90
2017 EC-07 32 29 11 6 9 11 3 71 16 105
2014 EC 43 22 11 8 7 5 3 71 17 315
2014 EC-02 43 32 9 7 0 7 2 83 7 44
2014 EC-04 66 19 7 4 4 0 0 85 7 27
2014 EC-05 39 20 14 5 9 6 8 68 16 66
2014 EC-06 45 20 6 8 9 8 3 74 19 64
2014 EC-07 39 22 15 14 5 3 1 63 20 97
2011 EC 39 27 12 8 5 6 3 72 14 308
2011 EC-02 39 22 7 13 11 4 4 67 26 46
2011 EC-04 28 25 25 3 3 16 0 63 7 32
2011 EC-05 46 20 12 12 2 4 4 72 15 50
2011 EC-06 45 27 7 4 7 5 4 80 12 73
2011 EC-07 33 33 12 10 2 6 2 73 14 81

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 51 27 9 5 5 3 1 80 11 407
2017 EC-02 52 27 10 4 1 3 3 84 6 73
2017 EC-04 33 37 10 10 7 3 0 72 17 30
2017 EC-05 48 31 10 5 3 2 1 82 8 84
2017 EC-06 56 22 8 7 6 2 0 80 12 90
2017 EC-07 52 26 8 4 7 4 0 81 11 105

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 59 22 7 4 6 2 0 83 10 407
2017 EC-02 59 26 5 5 3 0 1 86 8 73
2017 EC-04 50 33 13 0 3 0 0 83 3 30
2017 EC-05 64 22 1 7 4 1 0 87 11 84
2017 EC-06 59 19 6 4 8 4 0 81 13 90
2017 EC-07 57 20 13 2 7 1 0 78 9 105

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 31 10 6 7 0 0 78 12 407
2017 EC-02 53 33 5 5 1 0 1 88 7 73
2017 EC-04 40 30 20 3 7 0 0 70 10 30
2017 EC-05 51 28 7 7 6 0 0 79 14 84
2017 EC-06 41 35 9 6 9 0 0 76 15 90
2017 EC-07 47 27 12 6 9 0 0 74 14 105
2014 EC 44 28 11 8 9 0 0 72 17 315
2014 EC-02 54 20 7 7 11 0 0 75 18 44
2014 EC-04 63 22 11 0 4 0 0 85 4 27
2014 EC-05 41 27 12 12 8 0 0 68 20 66
2014 EC-06 45 23 12 11 8 0 0 69 19 64
2014 EC-07 38 35 13 5 8 0 0 73 13 97
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 26 14 8 10 6 17 58 23 100
2017 EC-06 5 40 15 10 10 5 15 56 25 20
2017 EC-07 23 22 11 8 10 7 19 61 24 73
2014 EC 10 34 22 10 6 5 13 54 20 79
2014 EC-07 7 42 19 8 7 5 12 59 18 59

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 32 13 8 7 8 0 70 16 408
2017 EC-02 55 23 7 4 4 7 0 84 9 74
2017 EC-04 33 37 3 3 7 17 0 84 12 30
2017 EC-05 25 41 16 5 6 7 0 71 12 84
2017 EC-06 22 33 17 10 10 8 0 60 22 90
2017 EC-07 29 28 14 11 9 7 2 62 22 105
2014 EC 30 32 13 10 7 9 0 67 18 314
2014 EC-02 42 30 9 5 0 14 0 84 5 43
2014 EC-04 52 26 11 0 0 11 0 87 0 27
2014 EC-05 26 30 14 14 9 8 0 61 25 66
2014 EC-06 27 31 16 11 6 9 0 64 19 64
2014 EC-07 23 37 14 11 7 7 0 64 20 97
2011 EC 24 34 20 9 5 7 0 63 15 308
2011 EC-02 33 26 26 4 2 9 0 64 7 46
2011 EC-04 21 39 9 9 3 18 0 74 15 33
2011 EC-05 26 28 20 10 8 6 2 59 20 50
2011 EC-06 29 32 21 4 6 8 0 67 11 72
2011 EC-07 19 40 20 15 5 2 0 59 20 81

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 35 14 9 7 3 0 69 16 408
2017 EC-02 50 27 11 7 1 4 0 80 8 74
2017 EC-04 30 37 17 3 7 7 0 71 11 30
2017 EC-05 21 51 11 6 6 5 0 76 12 84
2017 EC-06 24 36 17 11 10 2 0 61 22 90
2017 EC-07 33 29 14 12 10 1 0 63 23 105
2014 EC 30 32 16 11 8 3 0 63 20 315
2014 EC-02 36 43 11 2 2 5 0 83 5 44
2014 EC-04 41 41 7 8 0 4 0 84 8 27
2014 EC-05 29 32 17 9 14 0 0 61 23 66
2014 EC-06 30 27 16 17 6 5 0 59 25 64
2014 EC-07 25 31 22 12 8 2 0 57 21 97
2011 EC 18 37 21 11 9 3 0 57 21 307
2011 EC-02 17 33 33 7 4 7 0 53 12 46
2011 EC-04 24 33 15 15 9 3 0 59 25 33
2011 EC-05 20 40 18 6 12 4 0 63 19 50
2011 EC-06 22 42 17 11 7 1 0 65 18 72
2011 EC-07 14 35 21 15 11 3 1 51 27 80

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 36 16 12 9 6 0 61 22 407
2017 EC-02 34 38 12 8 1 7 0 77 10 74
2017 EC-04 20 40 7 10 10 13 0 69 23 30
2017 EC-05 15 44 16 10 8 7 0 64 19 84
2017 EC-06 19 29 18 18 9 8 0 52 29 90
2017 EC-07 18 34 18 12 15 2 0 53 28 105
2014 EC 21 33 18 14 8 6 0 57 23 315
2014 EC-02 25 34 23 7 2 9 0 65 10 44
2014 EC-04 33 33 22 0 4 7 0 72 4 27
2014 EC-05 21 32 20 14 11 3 0 55 25 66
2014 EC-06 16 33 12 16 11 13 0 55 30 64
2014 EC-07 16 37 14 22 7 3 0 55 30 97
2011 EC 11 33 22 21 8 5 0 47 30 309
2011 EC-02 9 39 20 20 2 11 0 54 24 46
2011 EC-04 9 30 27 21 9 3 0 41 31 33
2011 EC-05 8 42 22 12 12 4 0 52 25 50
2011 EC-06 19 26 19 25 7 4 0 47 33 73
2011 EC-07 10 31 22 25 10 2 0 42 35 81

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 31 14 15 15 6 0 54 32 407
2017 EC-02 36 28 13 5 8 8 0 71 15 74
2017 EC-04 17 23 13 27 13 7 0 43 43 30
2017 EC-05 12 44 10 14 12 7 0 61 28 83
2017 EC-06 14 32 8 16 23 7 0 50 42 90
2017 EC-07 18 26 19 21 14 2 0 45 36 105
2014 EC 21 26 18 15 14 6 0 51 30 315
2014 EC-02 25 30 27 9 2 7 0 59 12 44
2014 EC-04 33 37 4 11 4 11 0 79 17 27
2014 EC-05 18 29 17 14 20 3 0 48 34 66
2014 EC-06 22 27 12 17 12 9 0 53 33 64
2014 EC-07 15 24 23 19 15 4 0 41 36 97
2011 EC 10 27 19 21 14 9 0 40 39 309
2011 EC-02 13 15 11 33 9 20 0 35 51 46
2011 EC-04 3 36 15 21 21 3 0 41 44 33
2011 EC-05 12 26 20 16 18 8 0 41 37 50
2011 EC-06 15 29 22 16 10 8 0 48 28 73
2011 EC-07 7 21 23 23 17 7 0 31 44 81

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 32 18 16 13 2 0 52 29 406
2017 EC-02 32 37 12 8 7 4 0 72 16 74
2017 EC-04 20 30 23 20 7 0 0 50 27 30
2017 EC-05 13 40 15 16 13 4 0 55 29 83
2017 EC-06 12 34 11 21 19 2 0 47 42 89
2017 EC-07 20 20 28 16 15 1 0 40 31 105
2014 EC 15 30 21 20 12 3 0 45 33 315
2014 EC-02 25 30 18 23 2 2 0 56 26 44
2014 EC-04 22 44 15 11 4 4 0 69 16 27
2014 EC-05 6 38 23 15 17 2 0 45 32 66
2014 EC-06 17 30 14 22 16 2 0 48 38 64
2014 EC-07 9 24 27 24 13 3 0 34 38 97
2011 EC 10 29 18 29 12 3 0 40 42 309
2011 EC-02 9 22 24 33 7 7 0 33 42 46
2011 EC-04 3 21 15 42 15 3 0 25 59 33
2011 EC-05 10 36 16 26 10 2 0 47 37 50
2011 EC-06 16 30 18 25 11 0 0 47 36 73
2011 EC-07 10 28 19 28 15 0 0 38 43 81
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 45 13 10 3 1 0 74 13 408
2017 EC-02 34 49 8 7 1 1 0 84 8 74
2017 EC-04 40 33 13 10 3 0 0 73 13 30
2017 EC-05 24 51 12 8 4 2 0 76 12 84
2017 EC-06 27 43 10 14 6 0 0 70 20 90
2017 EC-07 21 45 20 10 4 0 0 66 14 105
2014 EC 21 43 23 8 4 2 0 65 12 315
2014 EC-02 39 36 20 2 0 2 0 77 2 44
2014 EC-04 30 52 18 0 0 0 0 82 0 27
2014 EC-05 17 50 18 3 12 0 0 67 15 66
2014 EC-06 23 41 17 13 3 3 0 66 16 64
2014 EC-07 11 40 30 14 2 2 0 53 17 97
2011 EC 19 41 21 13 4 2 0 61 18 308
2011 EC-02 20 43 20 9 0 9 0 69 10 46
2011 EC-04 12 45 21 18 3 0 0 58 21 33
2011 EC-05 20 45 22 10 2 0 0 65 12 49
2011 EC-06 26 37 16 14 7 0 0 63 21 73
2011 EC-07 15 43 25 11 4 2 0 59 15 81

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 42 42 9 4 1 2 0 85 5 407
2017 EC-02 50 36 5 4 1 1 1 89 6 74
2017 EC-04 57 23 13 3 3 0 0 80 7 30
2017 EC-05 27 61 8 2 0 1 0 89 2 84
2017 EC-06 42 40 11 3 1 2 0 84 5 90
2017 EC-07 45 35 11 7 1 2 0 81 8 105
2014 EC 40 43 9 3 2 4 0 86 5 315
2014 EC-02 43 39 9 2 0 7 0 88 2 44
2014 EC-04 52 34 15 0 0 0 0 85 0 27
2014 EC-05 35 42 12 5 5 2 0 78 9 66
2014 EC-06 44 45 3 3 2 3 0 92 5 64
2014 EC-07 35 44 9 4 1 6 0 85 5 97
2011 EC 35 39 14 5 1 6 0 79 7 309
2011 EC-02 33 50 11 2 0 4 0 86 2 46
2011 EC-04 33 36 12 9 0 9 0 77 10 33
2011 EC-05 24 48 16 4 2 4 2 77 6 50
2011 EC-06 42 33 10 5 1 8 0 82 7 73
2011 EC-07 36 38 15 4 2 5 0 78 6 81

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 36 12 12 6 5 1 69 19 407
2017 EC-02 36 27 12 15 3 5 1 68 19 73
2017 EC-04 27 27 17 3 17 10 0 59 22 30
2017 EC-05 24 41 13 12 4 6 1 69 17 84
2017 EC-06 22 42 11 16 6 3 0 67 22 90
2017 EC-07 33 37 8 10 9 2 1 73 20 105
2014 EC 33 33 11 12 7 3 1 69 19 315
2014 EC-02 41 14 13 20 7 2 2 57 29 44
2014 EC-04 34 48 4 11 4 0 0 82 15 27
2014 EC-05 36 33 11 11 5 3 2 73 16 66
2014 EC-06 44 25 9 9 6 6 0 73 17 64
2014 EC-07 22 42 13 10 10 2 0 65 21 97
2011 EC 28 29 17 13 7 4 1 61 21 307
2011 EC-02 22 30 15 20 7 7 0 56 28 46
2011 EC-04 21 36 18 12 3 6 3 63 17 33
2011 EC-05 22 39 16 4 8 8 2 68 14 49
2011 EC-06 42 19 12 16 8 1 0 63 25 73
2011 EC-07 25 34 16 14 6 4 1 62 21 80

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 37 20 14 7 5 0 57 22 408
2017 EC-02 22 42 16 9 4 5 1 68 15 74
2017 EC-04 7 40 30 13 7 3 0 48 21 30
2017 EC-05 15 42 15 17 5 6 0 60 23 84
2017 EC-06 10 37 21 17 10 6 0 49 28 90
2017 EC-07 17 34 19 15 9 5 1 55 25 105
2014 EC 28 31 18 11 8 3 1 62 19 315
2014 EC-02 27 18 20 20 9 5 0 48 31 44
2014 EC-04 33 33 19 7 4 4 0 69 11 27
2014 EC-05 29 32 18 9 9 2 2 63 19 66
2014 EC-06 33 34 19 3 8 3 0 69 11 64
2014 EC-07 24 35 16 15 6 3 0 61 22 97
2011 EC 11 30 24 17 12 6 1 44 31 306
2011 EC-02 18 22 27 18 7 9 0 44 27 45
2011 EC-04 9 18 21 21 12 18 0 33 41 33
2011 EC-05 10 36 20 20 14 0 0 46 34 50
2011 EC-06 13 32 21 17 13 3 3 47 31 72
2011 EC-07 8 36 25 10 16 4 1 46 28 80

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 18 17 15 19 16 2 38 41 408
2017 EC-02 23 24 16 11 8 16 1 57 23 74
2017 EC-04 7 23 17 23 7 20 3 39 39 30
2017 EC-05 7 26 17 7 18 20 5 44 34 84
2017 EC-06 12 16 6 23 25 17 2 34 59 90
2017 EC-07 12 13 22 12 23 15 2 31 43 105
2014 EC 13 15 16 17 21 16 1 34 47 315
2014 EC-02 18 9 18 14 16 25 0 36 39 44
2014 EC-04 18 22 15 15 15 15 0 48 35 27
2014 EC-05 12 17 17 18 14 20 3 37 41 66
2014 EC-06 16 19 12 19 23 8 3 39 47 64
2014 EC-07 7 13 19 20 27 14 0 24 54 97
2011 EC 10 17 18 18 14 20 4 36 41 308
2011 EC-02 17 17 15 11 13 26 0 47 32 46
2011 EC-04 6 18 24 9 12 24 6 35 30 33
2011 EC-05 12 12 24 18 14 16 4 30 40 50
2011 EC-06 11 13 14 22 11 25 4 33 47 72
2011 EC-07 5 22 14 20 19 16 5 34 48 81

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 27 5 6 4 1 2 84 10 406
2017 EC-02 56 25 8 5 1 1 3 84 7 73
2017 EC-04 50 27 0 7 7 3 7 85 15 30
2017 EC-05 55 27 6 8 1 2 0 84 10 84
2017 EC-06 54 29 4 3 3 2 3 88 7 90
2017 EC-07 53 27 5 6 8 0 2 81 14 104
2014 EC 55 28 7 6 2 2 1 85 8 313
2014 EC-02 56 28 9 5 0 0 2 86 5 43
2014 EC-04 52 48 0 0 0 0 0 100 0 27
2014 EC-05 57 25 8 6 0 2 3 85 6 65
2014 EC-06 66 22 3 5 3 2 0 89 8 64
2014 EC-07 48 28 10 8 3 2 0 78 12 97

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 64 24 4 1 1 3 3 93 3 407
2017 EC-02 72 18 3 1 1 1 4 94 3 74
2017 EC-04 63 23 0 0 3 7 3 96 4 30
2017 EC-05 61 26 5 1 1 5 1 92 3 84
2017 EC-06 60 24 6 1 1 4 3 92 2 90
2017 EC-07 61 28 3 2 2 2 3 93 4 104
2014 EC 70 19 4 1 0 3 2 94 1 313
2014 EC-02 74 16 5 0 0 5 0 95 0 43
2014 EC-04 74 23 0 0 0 4 0 100 0 27
2014 EC-05 75 15 5 0 0 0 5 95 0 65
2014 EC-06 72 14 3 5 0 3 3 92 5 64
2014 EC-07 65 25 5 1 0 2 2 94 1 97
2011 EC 56 24 9 1 1 4 4 88 2 308
2011 EC-02 57 24 7 4 0 4 4 88 5 46
2011 EC-04 61 24 6 3 0 6 0 90 3 33
2011 EC-05 60 22 6 0 4 6 2 89 4 50
2011 EC-06 60 15 11 1 1 4 7 85 3 73
2011 EC-07 53 29 13 0 0 1 5 87 0 80

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 36 13 14 9 4 0 64 23 407
2017 EC-02 35 32 15 11 5 1 0 68 16 74
2017 EC-04 27 40 13 13 7 0 0 67 20 30
2017 EC-05 25 32 14 14 8 5 0 61 24 83
2017 EC-06 28 31 9 17 10 6 0 62 28 90
2017 EC-07 18 43 12 12 11 4 0 63 24 105
2014 EC 23 32 16 15 12 2 1 56 28 313
2014 EC-02 32 25 9 16 9 5 5 62 27 44
2014 EC-04 30 30 19 15 7 0 0 59 22 27
2014 EC-05 20 28 17 17 17 0 2 48 34 65
2014 EC-06 23 25 16 16 19 2 0 49 35 64
2014 EC-07 17 44 19 12 6 2 0 62 19 96
2011 EC 24 33 16 14 10 3 0 59 25 308
2011 EC-02 24 28 15 15 15 2 0 53 31 46
2011 EC-04 33 36 9 12 9 0 0 70 21 33
2011 EC-05 26 32 8 18 10 6 0 62 30 50
2011 EC-06 33 30 15 11 8 3 0 65 20 73
2011 EC-07 14 35 24 16 9 3 0 50 26 80

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 27 13 18 14 2 1 53 33 407
2017 EC-02 34 27 15 10 10 4 0 64 20 73
2017 EC-04 40 30 10 17 3 0 0 70 20 30
2017 EC-05 27 21 12 22 14 2 1 50 38 84
2017 EC-06 19 24 12 19 21 3 1 45 42 90
2017 EC-07 19 29 15 21 12 2 1 50 34 105
2014 EC 19 22 14 20 21 3 1 43 43 314
2014 EC-02 25 18 14 20 21 2 0 44 42 44
2014 EC-04 26 33 11 22 7 0 0 59 30 27
2014 EC-05 12 26 14 23 23 2 0 39 47 65
2014 EC-06 17 22 11 19 27 3 2 41 48 64
2014 EC-07 19 22 18 19 18 4 2 43 38 97
2011 EC 17 27 16 18 21 1 0 44 39 308
2011 EC-02 7 26 11 30 26 0 0 33 57 46
2011 EC-04 33 27 21 9 9 0 0 61 18 33
2011 EC-05 24 26 10 18 22 0 0 50 40 50
2011 EC-06 22 26 18 10 21 3 1 50 31 73
2011 EC-07 14 28 20 20 19 0 0 41 39 80

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 38 16 13 7 4 0 62 22 407
2017 EC-02 27 34 13 14 1 11 0 68 17 74
2017 EC-04 13 50 23 7 7 0 0 63 13 30
2017 EC-05 18 37 18 15 7 5 0 58 23 84
2017 EC-06 17 45 13 13 9 3 0 63 23 90
2017 EC-07 25 34 17 12 10 3 0 60 22 104

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 37 12 4 3 6 0 79 8 408
2017 EC-02 49 31 8 3 3 7 0 86 6 74
2017 EC-04 37 37 7 7 7 7 0 79 14 30
2017 EC-05 40 39 11 2 4 4 1 83 6 84
2017 EC-06 31 39 11 2 6 11 0 79 9 90
2017 EC-07 33 39 17 5 2 4 0 75 7 105
2014 EC 39 34 14 3 3 7 0 78 7 315
2014 EC-02 52 30 11 7 0 0 0 82 7 44
2014 EC-04 52 26 18 4 0 0 0 78 4 27
2014 EC-05 38 33 14 3 2 11 0 80 5 66
2014 EC-06 41 30 12 2 6 9 0 78 9 64
2014 EC-07 30 39 17 3 3 8 0 75 7 97

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 43 10 8 3 3 0 78 11 407
2017 EC-02 47 32 5 4 4 7 0 85 9 74
2017 EC-04 20 60 3 7 7 3 0 83 14 30
2017 EC-05 28 50 12 7 1 2 0 80 9 84
2017 EC-06 34 41 11 7 2 4 0 79 9 90
2017 EC-07 29 43 11 12 4 1 0 72 16 105
2014 EC 36 41 13 4 3 3 0 79 8 315
2014 EC-02 41 41 16 0 2 0 0 82 2 44
2014 EC-04 44 37 19 0 0 0 0 81 0 27
2014 EC-05 44 38 11 3 2 3 0 84 5 66
2014 EC-06 33 41 11 6 6 3 0 76 13 64
2014 EC-07 27 44 14 7 3 4 0 74 11 97
2011 EC 29 36 18 7 4 6 0 69 11 309
2011 EC-02 30 39 20 4 0 7 0 74 5 46
2011 EC-04 33 36 9 12 6 3 0 72 19 33
2011 EC-05 40 26 18 10 0 6 0 70 11 50
2011 EC-06 33 34 15 5 4 8 0 73 10 73
2011 EC-07 21 33 27 7 6 5 0 57 14 81

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 38 8 5 2 1 0 84 8 407
2017 EC-02 56 36 4 1 3 0 0 92 4 73
2017 EC-04 53 37 0 7 3 0 0 90 10 30
2017 EC-05 46 45 2 4 1 1 0 93 5 84
2017 EC-06 42 36 13 3 3 2 0 80 7 90
2017 EC-07 41 33 12 11 3 1 0 75 13 105
2014 EC 44 38 10 4 4 1 0 83 7 314
2014 EC-02 43 41 9 5 2 0 0 84 7 44
2014 EC-04 59 30 7 0 0 4 0 92 0 27
2014 EC-05 55 27 12 3 3 0 0 82 6 66
2014 EC-06 42 34 11 5 8 0 0 77 13 64
2014 EC-07 36 48 9 3 2 1 0 85 5 96
2011 EC 38 41 13 4 3 1 0 80 7 309
2011 EC-02 46 33 15 2 0 4 0 82 2 46
2011 EC-04 39 45 9 6 0 0 0 85 6 33
2011 EC-05 38 40 8 10 2 2 0 80 12 50
2011 EC-06 48 37 8 3 4 0 0 85 7 73
2011 EC-07 26 47 19 4 5 0 0 73 9