2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 50 3 12 3 0 0 82 15 407
2017 EC-02 36 50 4 8 1 0 0 87 9 74
2017 EC-04 30 60 0 7 3 0 0 90 10 30
2017 EC-05 33 58 1 7 1 0 0 90 8 84
2017 EC-06 25 53 2 17 3 0 0 78 20 89
2017 EC-07 35 39 5 14 7 0 0 74 21 105
2014 EC 34 47 6 10 3 0 0 81 13 315
2014 EC-02 30 50 7 9 5 0 0 80 14 44
2014 EC-04 18 59 11 11 0 0 0 78 11 27
2014 EC-05 30 50 9 8 3 0 0 80 11 66
2014 EC-06 44 42 0 12 2 0 0 86 14 64
2014 EC-07 36 43 6 9 5 0 0 79 14 97
2011 EC 36 48 4 9 3 0 0 83 12 309
2011 EC-02 35 50 7 9 0 0 0 85 9 46
2011 EC-04 24 58 6 12 0 0 0 82 12 33
2011 EC-05 38 44 4 8 6 0 0 82 14 50
2011 EC-06 49 38 3 5 4 0 0 88 10 73
2011 EC-07 31 52 4 10 4 0 0 83 14 81

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 71 22 2 3 1 0 0 94 4 408
2017 EC-02 76 19 1 3 1 0 0 95 4 74
2017 EC-04 70 17 7 0 3 0 3 90 3 30
2017 EC-05 74 20 2 2 1 0 0 94 4 84
2017 EC-06 64 32 0 2 0 0 1 98 2 90
2017 EC-07 72 19 4 3 1 2 0 92 4 105
2014 EC 73 18 4 1 1 1 1 94 2 315
2014 EC-02 70 18 2 2 2 5 0 93 5 44
2014 EC-04 70 19 4 4 0 4 0 92 4 27
2014 EC-05 71 18 6 2 0 0 3 92 2 66
2014 EC-06 78 14 6 2 0 0 0 92 2 64
2014 EC-07 72 22 4 0 0 1 1 96 0 97
2011 EC 71 18 4 4 2 0 0 90 6 309
2011 EC-02 61 26 7 0 4 0 2 89 4 46
2011 EC-04 73 15 3 9 0 0 0 88 9 33
2011 EC-05 70 14 6 8 2 0 0 84 10 50
2011 EC-06 78 14 5 1 1 0 0 92 3 73
2011 EC-07 68 23 2 5 1 0 0 91 6 81

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 61 22 5 6 6 0 0 83 12 408
2017 EC-02 65 22 3 7 4 0 0 87 11 74
2017 EC-04 60 10 7 10 13 0 0 70 23 30
2017 EC-05 63 23 5 8 1 0 0 86 9 84
2017 EC-06 57 30 6 1 6 0 1 88 7 90
2017 EC-07 60 21 6 5 9 0 0 81 13 105
2014 EC 62 21 5 6 4 0 1 84 11 315
2014 EC-02 57 20 9 11 2 0 0 77 14 44
2014 EC-04 55 30 4 7 4 0 0 85 11 27
2014 EC-05 70 18 5 0 3 0 5 92 3 66
2014 EC-06 62 17 9 8 3 0 0 80 11 64
2014 EC-07 60 27 2 4 7 0 0 87 11 97
2011 EC 60 20 4 9 5 0 1 81 14 309
2011 EC-02 57 17 2 9 11 2 2 77 20 46
2011 EC-04 58 24 9 3 6 0 0 82 9 33
2011 EC-05 66 22 2 6 4 0 0 88 10 50
2011 EC-06 62 15 5 11 5 0 1 78 17 73
2011 EC-07 59 21 4 12 4 0 0 80 16 81

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 36 8 11 8 0 0 73 19 408
2017 EC-02 51 34 8 3 4 0 0 85 7 74
2017 EC-04 43 20 7 17 13 0 0 63 30 30
2017 EC-05 32 38 11 13 7 0 0 70 20 84
2017 EC-06 34 37 7 13 9 0 0 71 22 90
2017 EC-07 32 37 9 12 10 0 0 69 22 105
2014 EC 44 31 9 12 4 0 0 75 16 313
2014 EC-02 50 41 7 2 0 0 0 91 2 44
2014 EC-04 37 37 4 18 4 0 0 74 22 27
2014 EC-05 49 31 8 6 6 0 0 80 12 65
2014 EC-06 53 20 8 16 3 0 0 73 19 64
2014 EC-07 33 32 14 15 6 0 0 66 21 96
2011 EC 43 36 10 8 3 0 0 79 12 304
2011 EC-02 41 39 9 7 4 0 0 80 11 46
2011 EC-04 44 31 16 6 3 0 0 75 9 32
2011 EC-05 40 38 10 10 2 0 0 78 12 50
2011 EC-06 54 31 8 1 6 0 0 85 7 72
2011 EC-07 39 34 9 15 3 0 0 73 18 79

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 37 14 16 7 1 0 63 23 407
2017 EC-02 28 35 15 16 5 0 0 63 22 74
2017 EC-04 23 33 13 17 10 3 0 59 28 30
2017 EC-05 31 32 15 16 5 1 0 64 21 84
2017 EC-06 14 43 17 16 8 2 0 59 24 90
2017 EC-07 25 39 12 14 9 1 0 64 23 104
2014 EC 27 43 11 12 5 1 1 71 18 315
2014 EC-02 25 34 16 16 9 0 0 59 25 44
2014 EC-04 22 56 4 15 4 0 0 78 18 27
2014 EC-05 24 47 12 14 2 2 0 72 15 66
2014 EC-06 34 36 12 9 5 0 3 73 15 64
2014 EC-07 21 47 11 12 6 1 1 69 19 97
2011 EC 24 42 17 12 4 0 1 67 16 307
2011 EC-02 16 42 22 16 4 0 0 58 20 45
2011 EC-04 27 42 12 12 3 0 3 72 16 33
2011 EC-05 24 38 22 12 4 0 0 62 16 50
2011 EC-06 34 36 14 11 3 0 3 72 14 73
2011 EC-07 21 46 16 10 5 1 0 68 15 80

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 42 8 6 4 0 0 82 10 408
2017 EC-02 45 39 7 10 0 0 0 84 10 74
2017 EC-04 43 37 10 0 10 0 0 80 10 30
2017 EC-05 39 45 7 4 5 0 0 84 9 84
2017 EC-06 33 42 12 6 7 0 0 75 12 90
2017 EC-07 42 42 6 7 4 0 0 84 10 105
2014 EC 39 40 11 6 4 0 0 79 10 315
2014 EC-02 39 32 16 7 7 0 0 70 14 44
2014 EC-04 37 33 19 7 4 0 0 70 11 27
2014 EC-05 36 47 3 9 5 0 0 83 14 66
2014 EC-06 41 41 11 2 6 0 0 81 8 64
2014 EC-07 35 42 12 7 3 0 0 77 10 97
2011 EC 36 36 14 10 4 0 0 72 14 309
2011 EC-02 28 41 13 13 4 0 0 70 17 46
2011 EC-04 30 21 21 24 3 0 0 52 27 33
2011 EC-05 36 36 14 10 4 0 0 72 14 50
2011 EC-06 49 34 5 4 5 1 0 85 10 73
2011 EC-07 28 41 21 9 1 0 0 69 10 81

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 42 6 5 4 0 0 85 9 407
2017 EC-02 47 42 4 3 4 0 0 89 7 74
2017 EC-04 47 37 0 10 7 0 0 83 17 30
2017 EC-05 44 40 5 6 4 2 0 85 10 84
2017 EC-06 34 46 9 6 6 0 0 80 11 89
2017 EC-07 43 41 9 6 2 0 0 84 8 105
2014 EC 42 42 6 7 4 0 0 83 11 313
2014 EC-02 32 38 16 9 5 0 0 70 14 44
2014 EC-04 33 52 4 11 0 0 0 85 11 27
2014 EC-05 42 46 0 6 6 0 0 88 12 65
2014 EC-06 44 41 8 3 5 0 0 84 8 64
2014 EC-07 43 41 6 8 2 0 0 83 10 96
2011 EC 42 36 10 9 3 0 0 79 12 307
2011 EC-02 27 38 16 13 7 0 0 64 20 45
2011 EC-04 33 39 15 6 6 0 0 73 12 33
2011 EC-05 46 34 8 12 0 0 0 80 12 50
2011 EC-06 55 32 3 7 4 0 0 86 11 73
2011 EC-07 39 43 10 9 0 0 0 81 9 80

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 53 31 7 5 2 1 0 85 7 407
2017 EC-02 60 27 4 5 3 0 0 88 8 73
2017 EC-04 50 33 3 3 3 7 0 89 7 30
2017 EC-05 53 32 5 8 1 1 0 86 10 84
2017 EC-06 47 32 13 6 1 1 0 80 7 90
2017 EC-07 55 28 9 3 3 1 1 85 6 105
2014 EC 51 35 8 3 2 0 1 87 5 313
2014 EC-02 52 30 16 2 0 0 0 82 2 44
2014 EC-04 55 19 11 7 7 0 0 74 15 27
2014 EC-05 50 38 9 0 2 0 2 89 2 66
2014 EC-06 62 27 3 3 2 2 2 92 5 64
2014 EC-07 45 43 6 4 1 0 0 88 5 95

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 33 9 10 4 0 0 77 14 408
2017 EC-02 55 37 1 3 4 0 0 92 7 74
2017 EC-04 43 27 17 7 3 3 0 72 10 30
2017 EC-05 46 31 4 14 4 0 1 78 19 84
2017 EC-06 41 31 11 12 3 1 0 73 16 90
2017 EC-07 37 38 13 9 3 0 0 75 12 105
2014 EC 45 30 9 8 8 0 0 75 16 315
2014 EC-02 41 41 11 7 0 0 0 82 7 44
2014 EC-04 59 23 7 4 7 0 0 82 11 27
2014 EC-05 44 38 6 3 8 2 0 83 11 66
2014 EC-06 53 22 8 11 6 0 0 75 17 64
2014 EC-07 37 31 12 10 9 0 0 68 20 97
2011 EC 44 37 10 4 3 0 1 83 7 306
2011 EC-02 44 42 11 0 2 0 0 87 2 45
2011 EC-04 63 25 9 3 0 0 0 88 3 32
2011 EC-05 54 24 14 2 2 2 2 81 4 50
2011 EC-06 44 41 5 3 5 0 1 86 8 73
2011 EC-07 34 41 11 10 4 0 0 75 14 80

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 22 12 19 15 4 5 50 37 408
2017 EC-02 27 31 9 15 4 5 8 67 22 74
2017 EC-04 20 20 3 20 17 10 10 50 46 30
2017 EC-05 27 12 13 19 18 5 6 44 42 84
2017 EC-06 18 31 16 13 14 1 7 53 30 90
2017 EC-07 26 18 13 22 17 4 0 46 41 105
2014 EC 18 22 13 16 18 4 8 46 39 315
2014 EC-02 27 20 14 11 7 9 11 60 23 44
2014 EC-04 22 26 11 15 11 4 11 57 30 27
2014 EC-05 12 21 15 17 20 0 15 39 43 66
2014 EC-06 25 23 9 17 14 5 6 54 35 64
2014 EC-07 10 23 18 19 25 4 2 35 46 97
2011 EC 20 24 12 18 18 2 6 48 39 307
2011 EC-02 31 18 22 9 7 2 11 56 18 45
2011 EC-04 24 30 15 9 15 3 3 58 26 33
2011 EC-05 18 22 18 16 18 0 8 43 37 50
2011 EC-06 21 34 4 18 16 3 4 59 37 73
2011 EC-07 15 20 8 24 30 3 1 36 56 80

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 47 8 8 5 0 0 79 13 408
2017 EC-02 38 43 5 11 3 0 0 81 14 74
2017 EC-04 37 40 3 13 7 0 0 77 20 30
2017 EC-05 29 50 6 10 5 0 0 79 15 84
2017 EC-06 24 51 11 6 8 0 0 75 13 90
2017 EC-07 33 48 9 6 5 0 0 81 10 105
2014 EC 27 43 12 10 8 0 0 70 18 314
2014 EC-02 25 43 20 7 5 0 0 68 11 44
2014 EC-04 26 41 15 11 7 0 0 67 18 27
2014 EC-05 27 41 15 6 11 0 0 68 17 66
2014 EC-06 30 39 8 14 9 0 0 69 23 64
2014 EC-07 22 49 11 12 5 0 0 71 18 96
2011 EC 23 38 19 15 5 0 0 61 20 307
2011 EC-02 16 38 18 20 9 0 0 53 29 45
2011 EC-04 12 39 18 30 0 0 0 52 30 33
2011 EC-05 22 44 16 10 8 0 0 66 18 50
2011 EC-06 33 33 19 10 5 0 0 66 15 73
2011 EC-07 20 35 26 15 4 0 0 55 19 80

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 38 12 10 7 0 0 71 17 407
2017 EC-02 39 38 9 11 3 0 0 77 14 74
2017 EC-04 43 33 10 3 10 0 0 77 13 30
2017 EC-05 34 43 7 11 5 0 0 77 16 83
2017 EC-06 25 43 9 12 10 0 0 69 22 90
2017 EC-07 30 36 17 9 8 0 0 66 16 105
2014 EC 23 39 12 16 9 1 0 63 25 315
2014 EC-02 27 43 7 14 7 2 0 72 21 44
2014 EC-04 23 41 18 18 0 0 0 63 18 27
2014 EC-05 23 35 11 21 9 0 2 58 31 66
2014 EC-06 25 33 19 14 9 0 0 58 23 64
2014 EC-07 18 47 10 16 7 1 0 66 24 97
2011 EC 24 41 14 15 7 0 0 65 22 309
2011 EC-02 28 39 15 13 4 0 0 67 17 46
2011 EC-04 27 39 18 9 6 0 0 67 15 33
2011 EC-05 24 42 8 20 6 0 0 66 26 50
2011 EC-06 36 33 4 18 10 0 0 68 27 73
2011 EC-07 15 44 19 15 7 0 0 59 22 81

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 43 10 15 8 0 0 67 23 407
2017 EC-02 31 38 11 15 5 0 0 69 20 74
2017 EC-04 20 37 10 20 13 0 0 57 33 30
2017 EC-05 28 46 7 15 4 0 0 74 20 84
2017 EC-06 14 48 9 19 10 0 0 62 29 90
2017 EC-07 18 48 13 11 11 0 0 66 21 104

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 36 7 10 4 0 0 79 13 407
2017 EC-02 53 27 7 12 1 0 0 80 14 74
2017 EC-04 47 23 17 7 7 0 0 70 13 30
2017 EC-05 44 35 6 13 2 0 0 80 15 84
2017 EC-06 33 47 7 9 4 0 0 80 13 90
2017 EC-07 43 37 8 7 6 0 0 80 12 104
2014 EC 36 41 11 6 5 1 0 77 12 315
2014 EC-02 39 36 21 2 2 0 0 75 5 44
2014 EC-04 48 34 7 4 7 0 0 82 11 27
2014 EC-05 27 45 8 9 11 0 0 73 20 66
2014 EC-06 34 37 12 9 5 2 0 73 14 64
2014 EC-07 33 47 10 5 2 2 0 82 7 97
2011 EC 31 41 13 10 5 1 0 72 14 308
2011 EC-02 33 46 11 7 4 0 0 78 11 46
2011 EC-04 18 39 15 21 3 3 0 59 25 33
2011 EC-05 30 34 22 4 8 2 0 65 12 50
2011 EC-06 34 41 8 11 4 1 0 76 15 73
2011 EC-07 30 44 14 10 3 0 0 74 13 80

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 36 10 12 8 0 0 70 20 408
2017 EC-02 36 30 19 9 5 0 0 66 15 74
2017 EC-04 37 37 13 7 7 0 0 73 13 30
2017 EC-05 39 37 5 13 5 0 0 77 18 84
2017 EC-06 27 40 7 18 9 0 0 67 27 90
2017 EC-07 35 37 9 9 11 0 0 72 19 105

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 40 7 4 5 0 0 84 8 408
2017 EC-02 46 37 11 4 3 0 0 82 7 74
2017 EC-04 43 47 0 0 10 0 0 90 10 30
2017 EC-05 46 39 5 6 4 0 0 85 10 84
2017 EC-06 41 42 7 4 6 0 0 83 10 90
2017 EC-07 40 41 11 4 5 0 0 81 9 105
2014 EC 50 34 9 5 2 0 0 84 7 315
2014 EC-02 46 41 9 2 2 0 0 86 5 44
2014 EC-04 52 26 15 4 4 0 0 78 7 27
2014 EC-05 52 26 14 6 3 0 0 77 9 66
2014 EC-06 52 33 3 9 3 0 0 84 12 64
2014 EC-07 45 43 8 3 0 0 0 89 3 97
2011 EC 42 38 11 6 3 0 0 80 9 309
2011 EC-02 43 24 22 7 4 0 0 67 11 46
2011 EC-04 24 55 21 0 0 0 0 79 0 33
2011 EC-05 36 42 6 10 6 0 0 78 16 50
2011 EC-06 52 33 7 4 4 0 0 85 8 73
2011 EC-07 43 37 10 7 2 0 0 80 10 81

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 45 8 12 5 0 0 75 17 406
2017 EC-02 27 48 11 11 3 0 0 75 14 73
2017 EC-04 30 47 7 10 7 0 0 77 17 30
2017 EC-05 31 49 6 9 4 1 0 81 13 84
2017 EC-06 28 47 4 16 6 0 0 74 21 90
2017 EC-07 29 41 12 14 5 0 0 69 19 104
2014 EC 21 47 12 13 7 1 0 68 20 315
2014 EC-02 18 43 14 20 5 0 0 61 25 44
2014 EC-04 22 56 7 11 4 0 0 78 15 27
2014 EC-05 23 42 18 8 8 0 2 66 15 66
2014 EC-06 20 48 6 17 6 2 0 70 24 64
2014 EC-07 19 49 13 11 6 1 0 69 18 97
2011 EC 27 40 14 12 6 0 0 68 19 308
2011 EC-02 26 26 26 17 4 0 0 52 22 46
2011 EC-04 30 36 15 12 6 0 0 67 18 33
2011 EC-05 16 52 10 14 8 0 0 68 22 50
2011 EC-06 37 44 8 8 3 0 0 81 11 73
2011 EC-07 27 41 12 10 10 0 0 68 20 81

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 34 15 12 6 0 0 67 18 408
2017 EC-02 38 35 11 11 5 0 0 73 16 74
2017 EC-04 27 53 10 3 7 0 0 80 10 30
2017 EC-05 31 35 13 16 4 1 0 67 20 84
2017 EC-06 29 33 16 13 9 0 0 62 22 90
2017 EC-07 32 29 22 10 6 0 0 62 16 105
2014 EC 28 36 16 14 6 0 0 64 20 315
2014 EC-02 30 34 13 21 2 0 0 64 23 44
2014 EC-04 41 44 7 7 0 0 0 85 7 27
2014 EC-05 21 35 24 15 5 0 0 56 20 66
2014 EC-06 33 33 8 17 9 0 0 66 27 64
2014 EC-07 23 40 20 10 6 1 0 64 17 97

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 39 13 9 5 0 1 72 14 407
2017 EC-02 41 34 16 1 5 0 3 76 7 74
2017 EC-04 27 50 7 10 3 0 3 79 14 30
2017 EC-05 29 47 12 11 1 0 0 76 12 84
2017 EC-06 30 38 10 16 4 0 1 69 20 89
2017 EC-07 32 35 18 8 7 0 0 68 14 105
2014 EC 26 37 17 10 6 2 2 65 17 313
2014 EC-02 27 30 20 11 7 2 2 60 19 44
2014 EC-04 33 41 15 7 4 0 0 74 11 27
2014 EC-05 26 30 21 9 11 3 0 58 20 66
2014 EC-06 33 31 12 16 2 2 5 68 18 64
2014 EC-07 18 51 16 7 4 1 3 71 12 95
2011 EC 31 41 16 7 2 1 2 74 9 307
2011 EC-02 30 43 15 9 0 2 0 76 9 46
2011 EC-04 33 30 21 12 0 0 3 66 13 33
2011 EC-05 38 40 8 8 4 0 2 80 12 50
2011 EC-06 40 38 12 4 1 1 3 81 6 73
2011 EC-07 21 48 19 4 5 3 1 71 9 80

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 40 10 7 5 0 0 78 12 407
2017 EC-02 39 39 11 9 1 0 0 78 11 74
2017 EC-04 37 33 17 3 10 0 0 70 13 30
2017 EC-05 47 34 4 10 5 0 0 81 15 83
2017 EC-06 30 41 15 7 8 0 0 71 14 90
2017 EC-07 34 47 10 6 4 0 0 81 9 105
2014 EC 31 41 13 10 5 0 0 72 15 315
2014 EC-02 36 41 14 7 2 0 0 77 9 44
2014 EC-04 37 37 15 7 4 0 0 74 11 27
2014 EC-05 26 38 20 8 9 0 0 64 17 66
2014 EC-06 37 34 8 17 3 0 0 72 20 64
2014 EC-07 27 48 10 10 4 0 0 75 14 97
2011 EC 28 47 15 7 3 0 0 75 10 307
2011 EC-02 20 47 18 11 4 0 0 67 16 45
2011 EC-04 15 58 24 3 0 0 0 73 3 33
2011 EC-05 30 44 16 2 8 0 0 74 10 50
2011 EC-06 38 44 7 7 4 0 0 82 11 73
2011 EC-07 25 46 19 9 1 0 0 71 10 80

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 41 17 7 2 0 0 74 9 408
2017 EC-02 45 39 13 1 0 0 1 85 1 74
2017 EC-04 40 43 13 0 3 0 0 83 3 30
2017 EC-05 41 43 12 5 0 0 0 83 5 84
2017 EC-06 31 46 14 9 0 0 0 77 9 90
2017 EC-07 21 33 27 12 6 1 0 55 18 105
2014 EC 35 42 15 5 3 0 0 77 7 315
2014 EC-02 39 39 16 5 2 0 0 77 7 44
2014 EC-04 44 41 15 0 0 0 0 85 0 27
2014 EC-05 48 38 11 3 0 0 0 86 3 66
2014 EC-06 31 45 19 5 0 0 0 77 5 64
2014 EC-07 24 49 14 7 5 0 0 73 12 97
2011 EC 33 47 13 4 3 0 0 80 7 309
2011 EC-02 43 43 7 4 2 0 0 87 7 46
2011 EC-04 52 42 6 0 0 0 0 94 0 33
2011 EC-05 36 50 10 4 0 0 0 86 4 50
2011 EC-06 36 49 12 0 3 0 0 85 3 73
2011 EC-07 19 48 19 7 7 0 0 67 15 81

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 22 40 17 9 1 1 27 32 407
2017 EC-02 3 12 42 22 14 3 5 38 16 74
2017 EC-04 13 23 27 13 23 0 0 37 37 30
2017 EC-05 8 20 38 25 6 3 0 32 29 84
2017 EC-06 14 26 33 17 10 0 1 27 40 89
2017 EC-07 11 24 50 13 1 1 0 14 36 105
2014 EC 8 26 40 17 7 1 1 25 35 315
2014 EC-02 12 20 27 20 11 7 2 35 35 44
2014 EC-04 8 22 41 22 7 0 0 30 30 27
2014 EC-05 11 21 35 26 6 0 2 32 32 66
2014 EC-06 6 27 45 14 8 0 0 22 33 64
2014 EC-07 8 30 46 11 2 1 1 14 39 97
2011 EC 10 33 32 17 5 1 1 23 44 309
2011 EC-02 11 35 17 30 4 2 0 36 47 46
2011 EC-04 6 36 39 18 0 0 0 18 42 33
2011 EC-05 16 28 34 16 4 0 2 20 45 50
2011 EC-06 8 29 37 16 7 0 3 24 38 73
2011 EC-07 11 38 30 14 5 2 0 19 51 81

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 13 26 29 18 3 1 50 23 408
2017 EC-02 3 8 23 31 30 3 3 64 11 74
2017 EC-04 17 17 20 27 17 3 0 45 34 30
2017 EC-05 5 10 27 33 21 3 1 57 15 84
2017 EC-06 12 17 26 25 20 0 0 45 29 90
2017 EC-07 14 14 27 32 8 4 1 42 30 105
2014 EC 4 13 27 32 18 3 2 53 19 315
2014 EC-02 5 5 18 39 25 7 2 70 10 44
2014 EC-04 0 8 22 44 18 7 0 68 8 27
2014 EC-05 8 9 18 39 18 3 5 62 18 66
2014 EC-06 2 19 38 27 14 2 0 41 21 64
2014 EC-07 5 18 33 28 13 2 1 43 23 97
2011 EC 10 19 25 31 11 2 1 44 30 309
2011 EC-02 2 20 24 41 11 2 0 53 22 46
2011 EC-04 6 9 27 45 9 3 0 56 16 33
2011 EC-05 10 16 24 30 16 2 2 48 27 50
2011 EC-06 11 21 21 32 12 0 4 46 33 73
2011 EC-07 14 22 26 22 11 5 0 35 38 81

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 24 33 17 7 1 1 24 42 407
2017 EC-02 14 20 32 15 15 1 3 31 35 74
2017 EC-04 23 23 27 27 0 0 0 27 47 30
2017 EC-05 11 30 31 21 5 0 1 26 42 84
2017 EC-06 19 21 37 14 8 1 0 22 40 90
2017 EC-07 22 23 32 15 5 3 0 21 47 104
2014 EC 18 30 33 12 4 2 1 17 49 313
2014 EC-02 21 27 27 14 2 7 2 17 53 44
2014 EC-04 11 37 30 18 0 4 0 19 50 27
2014 EC-05 12 33 33 15 5 0 2 20 46 66
2014 EC-06 25 36 20 12 6 0 0 19 61 64
2014 EC-07 18 24 45 9 2 1 0 12 43 95
2011 EC 20 26 25 20 6 1 2 28 47 308
2011 EC-02 22 35 15 17 7 0 4 25 59 46
2011 EC-04 22 28 28 19 3 0 0 22 50 32
2011 EC-05 20 22 30 20 2 0 6 23 45 50
2011 EC-06 14 23 27 25 10 0 1 35 38 73
2011 EC-07 25 26 20 21 6 2 0 28 52 81

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 22 32 23 8 1 1 32 36 406
2017 EC-02 3 11 28 35 22 1 0 58 14 74
2017 EC-04 13 20 30 23 10 3 0 34 34 30
2017 EC-05 16 21 34 19 9 0 1 29 37 84
2017 EC-06 15 18 38 25 3 0 1 28 33 89
2017 EC-07 18 31 31 15 1 2 1 16 51 105
2014 EC 11 21 37 20 9 1 0 29 33 315
2014 EC-02 2 9 38 23 23 5 0 48 12 44
2014 EC-04 4 18 45 22 7 4 0 31 23 27
2014 EC-05 8 18 44 23 6 0 2 29 26 66
2014 EC-06 13 27 30 23 8 0 0 31 39 64
2014 EC-07 15 28 38 13 4 1 0 18 44 97
2011 EC 8 18 39 25 10 0 1 35 26 309
2011 EC-02 4 13 35 30 17 0 0 48 17 46
2011 EC-04 0 12 48 27 12 0 0 39 12 33
2011 EC-05 10 6 36 34 12 0 2 47 16 50
2011 EC-06 7 22 40 21 10 0 1 31 29 73
2011 EC-07 15 26 35 21 2 1 0 24 41 81

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 18 31 21 12 2 3 35 33 407
2017 EC-02 8 4 35 24 23 1 4 50 13 74
2017 EC-04 7 17 17 33 23 3 0 59 24 30
2017 EC-05 12 14 28 25 14 2 4 42 28 83
2017 EC-06 16 20 29 22 10 2 1 33 37 90
2017 EC-07 18 29 36 9 4 2 3 13 49 105
2014 EC 16 19 33 20 8 3 2 29 36 314
2014 EC-02 21 11 23 27 7 5 7 38 36 44
2014 EC-04 4 15 45 22 11 4 0 34 19 27
2014 EC-05 12 12 39 21 11 2 3 33 25 66
2014 EC-06 19 20 31 23 5 2 0 29 40 64
2014 EC-07 16 27 35 15 4 3 0 19 44 96
2011 EC 11 22 30 25 10 1 2 35 34 309
2011 EC-02 4 22 28 33 13 0 0 46 26 46
2011 EC-04 3 18 27 36 12 0 3 50 22 33
2011 EC-05 8 12 36 26 14 2 2 42 21 50
2011 EC-06 11 18 34 19 11 1 5 32 31 73
2011 EC-07 20 31 21 22 5 1 0 28 51 81

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 15 26 25 20 2 2 47 26 408
2017 EC-02 3 11 27 24 30 3 3 57 14 74
2017 EC-04 10 17 23 20 27 3 0 48 28 30
2017 EC-05 4 13 19 33 25 5 1 62 18 84
2017 EC-06 11 19 28 26 15 0 1 42 30 90
2017 EC-07 17 16 28 23 10 2 3 35 35 105
2014 EC 5 11 27 33 18 2 4 55 17 314
2014 EC-02 7 11 21 38 14 5 5 57 20 44
2014 EC-04 0 0 34 37 22 4 4 64 0 27
2014 EC-05 5 15 27 26 21 0 6 50 21 66
2014 EC-06 6 5 27 35 21 2 5 59 12 63
2014 EC-07 4 13 28 36 14 2 2 53 18 97
2011 EC 6 20 30 25 13 3 3 40 27 307
2011 EC-02 4 24 24 24 20 4 0 45 30 46
2011 EC-04 6 6 39 33 12 0 3 47 13 33
2011 EC-05 6 24 22 34 6 2 6 43 33 50
2011 EC-06 6 15 28 24 19 3 6 47 23 72
2011 EC-07 6 21 40 21 7 4 1 30 29 81

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 19 35 21 9 2 1 31 33 408
2017 EC-02 4 16 30 32 14 3 1 48 21 74
2017 EC-04 13 13 20 33 7 10 3 46 31 30
2017 EC-05 11 18 33 24 12 1 1 36 30 84
2017 EC-06 18 19 36 17 9 0 2 26 38 90
2017 EC-07 17 23 43 13 3 1 0 16 40 105
2014 EC 13 27 34 13 8 4 1 22 42 313
2014 EC-02 19 16 33 9 7 16 0 19 42 43
2014 EC-04 4 15 55 11 11 4 0 23 20 27
2014 EC-05 12 26 36 18 6 0 2 25 38 66
2014 EC-06 12 41 27 9 9 0 2 19 54 64
2014 EC-07 15 25 36 12 8 3 0 21 41 96
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 69 20 3 5 3 0 0 89 8 406
2017 EC-02 73 19 4 4 0 0 0 92 4 73
2017 EC-04 70 7 7 10 7 0 0 77 17 30
2017 EC-05 71 21 1 5 2 0 0 92 7 84
2017 EC-06 72 18 1 5 3 0 1 91 8 89
2017 EC-07 62 25 5 5 4 0 0 87 9 105
2014 EC 71 14 7 4 2 1 1 87 6 315
2014 EC-02 66 16 11 2 2 0 2 84 5 44
2014 EC-04 82 15 4 0 0 0 0 96 0 27
2014 EC-05 71 15 8 2 2 2 2 89 3 66
2014 EC-06 73 14 3 5 3 0 2 89 8 64
2014 EC-07 69 12 8 6 3 1 0 82 9 97
2011 EC 59 23 6 7 5 0 0 82 11 306
2011 EC-02 57 22 7 9 4 0 2 80 13 46
2011 EC-04 66 19 6 3 6 0 0 84 9 32
2011 EC-05 58 30 4 4 4 0 0 88 8 50
2011 EC-06 64 15 5 8 7 0 0 79 15 73
2011 EC-07 56 26 5 9 4 0 0 83 13 80

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 31 9 12 5 9 6 69 21 408
2017 EC-02 28 35 11 9 4 5 7 72 15 74
2017 EC-04 33 23 7 3 10 10 13 74 17 30
2017 EC-05 30 29 9 11 5 12 5 70 19 84
2017 EC-06 24 29 9 20 6 8 4 61 29 90
2017 EC-07 28 34 6 11 5 11 7 75 19 105
2014 EC 28 28 17 9 7 7 4 64 17 315
2014 EC-02 25 30 14 7 9 14 2 65 19 44
2014 EC-04 48 22 15 0 0 7 7 83 0 27
2014 EC-05 30 32 12 6 5 8 8 73 13 66
2014 EC-06 33 27 20 5 9 5 2 63 15 64
2014 EC-07 20 32 20 12 6 6 4 57 21 97

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 28 8 10 5 0 0 76 16 408
2017 EC-02 47 27 11 8 5 1 0 75 14 74
2017 EC-04 50 23 7 10 10 0 0 73 20 30
2017 EC-05 52 26 9 12 1 0 0 78 13 84
2017 EC-06 40 29 9 17 6 0 0 69 22 90
2017 EC-07 54 30 5 6 5 1 0 85 11 105
2014 EC 41 30 10 10 8 1 0 72 19 315
2014 EC-02 39 20 16 11 14 0 0 59 25 44
2014 EC-04 55 34 4 4 4 0 0 89 7 27
2014 EC-05 33 44 5 9 8 2 0 78 17 66
2014 EC-06 44 30 9 3 13 2 0 75 16 64
2014 EC-07 43 22 13 15 5 1 0 66 21 97

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 33 10 7 5 1 0 78 12 408
2017 EC-02 50 32 15 3 0 0 0 82 3 74
2017 EC-04 47 30 0 13 7 0 3 79 21 30
2017 EC-05 50 34 6 7 1 2 0 85 9 84
2017 EC-06 33 32 11 10 12 1 0 66 22 90
2017 EC-07 43 35 9 7 5 1 0 79 12 105
2014 EC 37 38 11 7 4 2 1 77 12 314
2014 EC-02 39 39 5 11 2 5 0 81 14 44
2014 EC-04 63 26 7 4 0 0 0 89 4 27
2014 EC-05 35 38 14 5 8 2 0 74 12 66
2014 EC-06 42 33 11 3 8 3 0 77 11 64
2014 EC-07 26 48 12 9 2 1 1 76 12 96
2011 EC 32 36 11 16 2 2 1 70 19 309
2011 EC-02 35 17 22 24 0 2 0 53 24 46
2011 EC-04 39 36 3 15 3 3 0 78 19 33
2011 EC-05 28 36 4 24 2 2 4 68 28 50
2011 EC-06 42 37 8 7 3 3 0 82 10 73
2011 EC-07 22 42 15 16 2 2 0 66 19 81

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 34 12 6 6 12 0 73 14 407
2017 EC-02 30 36 10 3 4 18 0 80 8 73
2017 EC-04 30 30 7 3 7 20 3 78 13 30
2017 EC-05 33 32 8 5 3 18 0 80 10 84
2017 EC-06 21 33 14 14 9 9 0 60 26 90
2017 EC-07 35 37 15 4 5 4 0 75 9 105
2014 EC 32 24 12 10 10 10 0 63 23 315
2014 EC-02 41 20 11 0 9 18 0 75 11 44
2014 EC-04 56 18 7 7 4 7 0 80 12 27
2014 EC-05 29 21 12 17 12 8 2 55 32 66
2014 EC-06 30 23 8 14 13 12 0 61 30 64
2014 EC-07 26 31 18 11 7 7 0 61 20 97
2011 EC 30 26 15 9 8 11 1 64 20 309
2011 EC-02 35 22 11 13 11 9 0 62 26 46
2011 EC-04 30 21 12 9 6 21 0 65 19 33
2011 EC-05 28 30 12 10 8 8 4 66 20 50
2011 EC-06 38 23 12 4 5 15 1 74 11 73
2011 EC-07 26 25 21 11 9 7 1 55 22 81

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 19 17 13 10 25 5 42 33 407
2017 EC-02 14 22 21 7 5 27 4 52 18 73
2017 EC-04 10 20 7 7 17 40 0 50 39 30
2017 EC-05 12 14 13 14 6 32 8 44 34 84
2017 EC-06 8 19 18 20 16 19 1 33 44 90
2017 EC-07 11 21 20 11 9 20 8 45 27 105
2014 EC 12 19 20 15 13 15 5 39 36 315
2014 EC-02 16 25 14 11 7 21 7 56 25 44
2014 EC-04 22 19 18 0 0 33 7 69 0 27
2014 EC-05 6 12 21 20 17 15 9 24 48 66
2014 EC-06 16 17 20 11 14 17 5 42 32 64
2014 EC-07 8 25 22 22 13 8 2 37 39 97

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 29 6 6 2 0 0 86 8 407
2017 EC-02 62 26 7 1 4 0 0 88 5 73
2017 EC-04 53 33 7 3 3 0 0 87 7 30
2017 EC-05 57 32 2 7 1 0 0 89 8 84
2017 EC-06 52 30 10 6 2 0 0 82 8 90
2017 EC-07 58 29 3 7 2 1 0 88 9 105
2014 EC 46 36 8 6 3 0 0 83 10 315
2014 EC-02 43 27 11 11 5 0 2 72 16 44
2014 EC-04 74 22 4 0 0 0 0 96 0 27
2014 EC-05 41 45 6 6 2 0 0 86 8 66
2014 EC-06 52 27 13 5 5 0 0 78 9 64
2014 EC-07 40 44 5 6 3 1 0 85 9 97
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 41 10 10 4 0 0 76 14 407
2017 EC-02 32 50 9 5 1 1 0 84 7 74
2017 EC-04 30 47 10 10 3 0 0 77 13 30
2017 EC-05 43 37 8 6 4 0 1 82 10 83
2017 EC-06 35 39 7 13 6 0 0 74 19 90
2017 EC-07 30 38 14 12 6 0 1 68 18 105
2014 EC 32 38 13 8 8 1 0 71 17 315
2014 EC-02 32 43 11 9 5 0 0 75 14 44
2014 EC-04 41 41 7 7 4 0 0 82 11 27
2014 EC-05 32 36 17 8 8 0 0 68 15 66
2014 EC-06 39 34 9 8 8 2 0 75 16 64
2014 EC-07 25 41 14 9 9 1 0 67 19 97
2011 EC 31 40 11 12 6 0 0 71 18 308
2011 EC-02 30 39 13 13 4 0 0 70 17 46
2011 EC-04 30 42 9 15 3 0 0 73 18 33
2011 EC-05 28 38 16 6 12 0 0 66 18 50
2011 EC-06 49 33 1 11 5 0 0 82 16 73
2011 EC-07 20 45 18 13 5 0 0 65 18 80

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 32 8 5 5 2 0 82 10 407
2017 EC-02 49 32 9 4 3 1 1 83 7 74
2017 EC-04 53 30 7 3 7 0 0 83 10 30
2017 EC-05 48 33 6 4 4 5 0 86 8 83
2017 EC-06 48 32 8 4 6 2 0 82 10 90
2017 EC-07 45 31 8 7 8 1 1 77 15 105
2014 EC 41 32 14 6 6 2 0 74 12 315
2014 EC-02 32 41 5 9 5 7 2 80 15 44
2014 EC-04 52 33 11 0 4 0 0 85 4 27
2014 EC-05 42 26 18 8 6 0 0 68 14 66
2014 EC-06 48 30 9 6 3 3 0 81 10 64
2014 EC-07 37 32 18 4 7 2 0 71 12 97
2011 EC 40 33 11 7 8 1 0 74 14 306
2011 EC-02 39 30 11 4 15 0 0 70 20 46
2011 EC-04 55 33 9 3 0 0 0 88 3 33
2011 EC-05 32 32 10 12 12 2 0 65 24 50
2011 EC-06 52 29 10 3 5 1 0 82 8 73
2011 EC-07 30 39 15 8 6 1 0 71 14 79

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 33 10 8 5 1 0 77 13 406
2017 EC-02 43 30 15 7 3 1 1 75 10 74
2017 EC-04 43 40 3 7 7 0 0 83 13 30
2017 EC-05 51 36 5 2 7 0 0 86 9 83
2017 EC-06 39 35 12 8 6 1 0 74 13 90
2017 EC-07 43 30 12 10 5 1 0 74 14 105
2014 EC 39 29 13 8 10 1 0 70 17 315
2014 EC-02 34 27 21 2 16 0 0 61 18 44
2014 EC-04 59 30 0 4 7 0 0 89 11 27
2014 EC-05 39 27 17 9 8 0 0 67 17 66
2014 EC-06 47 23 11 9 6 2 2 73 16 64
2014 EC-07 31 37 12 8 10 1 0 69 19 97
2011 EC 35 37 12 11 5 0 0 72 16 307
2011 EC-02 33 39 11 11 7 0 0 72 17 46
2011 EC-04 39 30 18 12 0 0 0 70 12 33
2011 EC-05 26 34 18 12 10 0 0 60 22 50
2011 EC-06 42 40 8 7 3 0 0 82 10 73
2011 EC-07 32 42 8 13 6 0 0 73 19 79

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 77 14 5 2 2 0 1 91 4 406
2017 EC-02 81 14 1 1 1 0 1 96 3 74
2017 EC-04 73 7 7 3 10 0 0 80 13 30
2017 EC-05 79 15 2 2 0 1 0 95 2 82
2017 EC-06 70 17 7 1 2 0 3 90 4 90
2017 EC-07 77 12 6 2 3 0 0 89 5 105
2014 EC 77 13 4 1 3 0 1 92 4 315
2014 EC-02 80 16 2 0 0 0 2 98 0 44
2014 EC-04 82 15 4 0 0 0 0 96 0 27
2014 EC-05 79 11 5 2 2 0 3 92 3 66
2014 EC-06 83 6 5 2 3 0 2 90 5 64
2014 EC-07 69 18 6 1 5 1 0 87 6 97
2011 EC 69 19 4 5 2 0 1 89 7 307
2011 EC-02 70 17 4 4 2 0 2 89 7 46
2011 EC-04 70 18 3 9 0 0 0 88 9 33
2011 EC-05 68 20 4 6 2 0 0 88 8 50
2011 EC-06 71 18 4 1 4 0 1 90 6 73
2011 EC-07 72 16 4 5 3 0 0 89 8 79

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 27 9 9 5 10 3 74 16 407
2017 EC-02 48 25 8 5 3 5 5 82 9 73
2017 EC-04 30 23 10 7 7 17 7 70 17 30
2017 EC-05 33 24 12 15 4 9 2 65 22 84
2017 EC-06 40 29 3 9 3 13 2 82 14 90
2017 EC-07 32 29 11 6 9 11 3 71 16 105
2014 EC 43 22 11 8 7 5 3 71 17 315
2014 EC-02 43 32 9 7 0 7 2 83 7 44
2014 EC-04 66 19 7 4 4 0 0 85 7 27
2014 EC-05 39 20 14 5 9 6 8 68 16 66
2014 EC-06 45 20 6 8 9 8 3 74 19 64
2014 EC-07 39 22 15 14 5 3 1 63 20 97
2011 EC 39 27 12 8 5 6 3 72 14 308
2011 EC-02 39 22 7 13 11 4 4 67 26 46
2011 EC-04 28 25 25 3 3 16 0 63 7 32
2011 EC-05 46 20 12 12 2 4 4 72 15 50
2011 EC-06 45 27 7 4 7 5 4 80 12 73
2011 EC-07 33 33 12 10 2 6 2 73 14 81

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 51 27 9 5 5 3 1 80 11 407
2017 EC-02 52 27 10 4 1 3 3 84 6 73
2017 EC-04 33 37 10 10 7 3 0 72 17 30
2017 EC-05 48 31 10 5 3 2 1 82 8 84
2017 EC-06 56 22 8 7 6 2 0 80 12 90
2017 EC-07 52 26 8 4 7 4 0 81 11 105

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 59 22 7 4 6 2 0 83 10 407
2017 EC-02 59 26 5 5 3 0 1 86 8 73
2017 EC-04 50 33 13 0 3 0 0 83 3 30
2017 EC-05 64 22 1 7 4 1 0 87 11 84
2017 EC-06 59 19 6 4 8 4 0 81 13 90
2017 EC-07 57 20 13 2 7 1 0 78 9 105

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 31 10 6 7 0 0 78 12 407
2017 EC-02 53 33 5 5 1 0 1 88 7 73
2017 EC-04 40 30 20 3 7 0 0 70 10 30
2017 EC-05 51 28 7 7 6 0 0 79 14 84
2017 EC-06 41 35 9 6 9 0 0 76 15 90
2017 EC-07 47 27 12 6 9 0 0 74 14 105
2014 EC 44 28 11 8 9 0 0 72 17 315
2014 EC-02 54 20 7 7 11 0 0 75 18 44
2014 EC-04 63 22 11 0 4 0 0 85 4 27
2014 EC-05 41 27 12 12 8 0 0 68 20 66
2014 EC-06 45 23 12 11 8 0 0 69 19 64
2014 EC-07 38 35 13 5 8 0 0 73 13 97
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 26 14 8 10 6 17 58 23 100
2017 EC-06 5 40 15 10 10 5 15 56 25 20
2017 EC-07 23 22 11 8 10 7 19 61 24 73
2014 EC 10 34 22 10 6 5 13 54 20 79
2014 EC-07 7 42 19 8 7 5 12 59 18 59

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 32 13 8 7 8 0 70 16 408
2017 EC-02 55 23 7 4 4 7 0 84 9 74
2017 EC-04 33 37 3 3 7 17 0 84 12 30
2017 EC-05 25 41 16 5 6 7 0 71 12 84
2017 EC-06 22 33 17 10 10 8 0 60 22 90
2017 EC-07 29 28 14 11 9 7 2 62 22 105
2014 EC 30 32 13 10 7 9 0 67 18 314
2014 EC-02 42 30 9 5 0 14 0 84 5 43
2014 EC-04 52 26 11 0 0 11 0 87 0 27
2014 EC-05 26 30 14 14 9 8 0 61 25 66
2014 EC-06 27 31 16 11 6 9 0 64 19 64
2014 EC-07 23 37 14 11 7 7 0 64 20 97
2011 EC 24 34 20 9 5 7 0 63 15 308
2011 EC-02 33 26 26 4 2 9 0 64 7 46
2011 EC-04 21 39 9 9 3 18 0 74 15 33
2011 EC-05 26 28 20 10 8 6 2 59 20 50
2011 EC-06 29 32 21 4 6 8 0 67 11 72
2011 EC-07 19 40 20 15 5 2 0 59 20 81

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 35 14 9 7 3 0 69 16 408
2017 EC-02 50 27 11 7 1 4 0 80 8 74
2017 EC-04 30 37 17 3 7 7 0 71 11 30
2017 EC-05 21 51 11 6 6 5 0 76 12 84
2017 EC-06 24 36 17 11 10 2 0 61 22 90
2017 EC-07 33 29 14 12 10 1 0 63 23 105
2014 EC 30 32 16 11 8 3 0 63 20 315
2014 EC-02 36 43 11 2 2 5 0 83 5 44
2014 EC-04 41 41 7 8 0 4 0 84 8 27
2014 EC-05 29 32 17 9 14 0 0 61 23 66
2014 EC-06 30 27 16 17 6 5 0 59 25 64
2014 EC-07 25 31 22 12 8 2 0 57 21 97
2011 EC 18 37 21 11 9 3 0 57 21 307
2011 EC-02 17 33 33 7 4 7 0 53 12 46
2011 EC-04 24 33 15 15 9 3 0 59 25 33
2011 EC-05 20 40 18 6 12 4 0 63 19 50
2011 EC-06 22 42 17 11 7 1 0 65 18 72
2011 EC-07 14 35 21 15 11 3 1 51 27 80

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 36 16 12 9 6 0 61 22 407
2017 EC-02 34 38 12 8 1 7 0 77 10 74
2017 EC-04 20 40 7 10 10 13 0 69 23 30
2017 EC-05 15 44 16 10 8 7 0 64 19 84
2017 EC-06 19 29 18 18 9 8 0 52 29 90
2017 EC-07 18 34 18 12 15 2 0 53 28 105
2014 EC 21 33 18 14 8 6 0 57 23 315
2014 EC-02 25 34 23 7 2 9 0 65 10 44
2014 EC-04 33 33 22 0 4 7 0 72 4 27
2014 EC-05 21 32 20 14 11 3 0 55 25 66
2014 EC-06 16 33 12 16 11 13 0 55 30 64
2014 EC-07 16 37 14 22 7 3 0 55 30 97
2011 EC 11 33 22 21 8 5 0 47 30 309
2011 EC-02 9 39 20 20 2 11 0 54 24 46
2011 EC-04 9 30 27 21 9 3 0 41 31 33
2011 EC-05 8 42 22 12 12 4 0 52 25 50
2011 EC-06 19 26 19 25 7 4 0 47 33 73
2011 EC-07 10 31 22 25 10 2 0 42 35 81

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 31 14 15 15 6 0 54 32 407
2017 EC-02 36 28 13 5 8 8 0 71 15 74
2017 EC-04 17 23 13 27 13 7 0 43 43 30
2017 EC-05 12 44 10 14 12 7 0 61 28 83
2017 EC-06 14 32 8 16 23 7 0 50 42 90
2017 EC-07 18 26 19 21 14 2 0 45 36 105
2014 EC 21 26 18 15 14 6 0 51 30 315
2014 EC-02 25 30 27 9 2 7 0 59 12 44
2014 EC-04 33 37 4 11 4 11 0 79 17 27
2014 EC-05 18 29 17 14 20 3 0 48 34 66
2014 EC-06 22 27 12 17 12 9 0 53 33 64
2014 EC-07 15 24 23 19 15 4 0 41 36 97
2011 EC 10 27 19 21 14 9 0 40 39 309
2011 EC-02 13 15 11 33 9 20 0 35 51 46
2011 EC-04 3 36 15 21 21 3 0 41 44 33
2011 EC-05 12 26 20 16 18 8 0 41 37 50
2011 EC-06 15 29 22 16 10 8 0 48 28 73
2011 EC-07 7 21 23 23 17 7 0 31 44 81

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 32 18 16 13 2 0 52 29 406
2017 EC-02 32 37 12 8 7 4 0 72 16 74
2017 EC-04 20 30 23 20 7 0 0 50 27 30
2017 EC-05 13 40 15 16 13 4 0 55 29 83
2017 EC-06 12 34 11 21 19 2 0 47 42 89
2017 EC-07 20 20 28 16 15 1 0 40 31 105
2014 EC 15 30 21 20 12 3 0 45 33 315
2014 EC-02 25 30 18 23 2 2 0 56 26 44
2014 EC-04 22 44 15 11 4 4 0 69 16 27
2014 EC-05 6 38 23 15 17 2 0 45 32 66
2014 EC-06 17 30 14 22 16 2 0 48 38 64
2014 EC-07 9 24 27 24 13 3 0 34 38 97
2011 EC 10 29 18 29 12 3 0 40 42 309
2011 EC-02 9 22 24 33 7 7 0 33 42 46
2011 EC-04 3 21 15 42 15 3 0 25 59 33
2011 EC-05 10 36 16 26 10 2 0 47 37 50
2011 EC-06 16 30 18 25 11 0 0 47 36 73
2011 EC-07 10 28 19 28 15 0 0 38 43 81
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 45 13 10 3 1 0 74 13 408
2017 EC-02 34 49 8 7 1 1 0 84 8 74
2017 EC-04 40 33 13 10 3 0 0 73 13 30
2017 EC-05 24 51 12 8 4 2 0 76 12 84
2017 EC-06 27 43 10 14 6 0 0 70 20 90
2017 EC-07 21 45 20 10 4 0 0 66 14 105
2014 EC 21 43 23 8 4 2 0 65 12 315
2014 EC-02 39 36 20 2 0 2 0 77 2 44
2014 EC-04 30 52 18 0 0 0 0 82 0 27
2014 EC-05 17 50 18 3 12 0 0 67 15 66
2014 EC-06 23 41 17 13 3 3 0 66 16 64
2014 EC-07 11 40 30 14 2 2 0 53 17 97
2011 EC 19 41 21 13 4 2 0 61 18 308
2011 EC-02 20 43 20 9 0 9 0 69 10 46
2011 EC-04 12 45 21 18 3 0 0 58 21 33
2011 EC-05 20 45 22 10 2 0 0 65 12 49
2011 EC-06 26 37 16 14 7 0 0 63 21 73
2011 EC-07 15 43 25 11 4 2 0 59 15 81

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 42 42 9 4 1 2 0 85 5 407
2017 EC-02 50 36 5 4 1 1 1 89 6 74
2017 EC-04 57 23 13 3 3 0 0 80 7 30
2017 EC-05 27 61 8 2 0 1 0 89 2 84
2017 EC-06 42 40 11 3 1 2 0 84 5 90
2017 EC-07 45 35 11 7 1 2 0 81 8 105
2014 EC 40 43 9 3 2 4 0 86 5 315
2014 EC-02 43 39 9 2 0 7 0 88 2 44
2014 EC-04 52 34 15 0 0 0 0 85 0 27
2014 EC-05 35 42 12 5 5 2 0 78 9 66
2014 EC-06 44 45 3 3 2 3 0 92 5 64
2014 EC-07 35 44 9 4 1 6 0 85 5 97
2011 EC 35 39 14 5 1 6 0 79 7 309
2011 EC-02 33 50 11 2 0 4 0 86 2 46
2011 EC-04 33 36 12 9 0 9 0 77 10 33
2011 EC-05 24 48 16 4 2 4 2 77 6 50
2011 EC-06 42 33 10 5 1 8 0 82 7 73
2011 EC-07 36 38 15 4 2 5 0 78 6 81

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 36 12 12 6 5 1 69 19 407
2017 EC-02 36 27 12 15 3 5 1 68 19 73
2017 EC-04 27 27 17 3 17 10 0 59 22 30
2017 EC-05 24 41 13 12 4 6 1 69 17 84
2017 EC-06 22 42 11 16 6 3 0 67 22 90
2017 EC-07 33 37 8 10 9 2 1 73 20 105
2014 EC 33 33 11 12 7 3 1 69 19 315
2014 EC-02 41 14 13 20 7 2 2 57 29 44
2014 EC-04 34 48 4 11 4 0 0 82 15 27
2014 EC-05 36 33 11 11 5 3 2 73 16 66
2014 EC-06 44 25 9 9 6 6 0 73 17 64
2014 EC-07 22 42 13 10 10 2 0 65 21 97
2011 EC 28 29 17 13 7 4 1 61 21 307
2011 EC-02 22 30 15 20 7 7 0 56 28 46
2011 EC-04 21 36 18 12 3 6 3 63 17 33
2011 EC-05 22 39 16 4 8 8 2 68 14 49
2011 EC-06 42 19 12 16 8 1 0 63 25 73
2011 EC-07 25 34 16 14 6 4 1 62 21 80

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 37 20 14 7 5 0 57 22 408
2017 EC-02 22 42 16 9 4 5 1 68 15 74
2017 EC-04 7 40 30 13 7 3 0 48 21 30
2017 EC-05 15 42 15 17 5 6 0 60 23 84
2017 EC-06 10 37 21 17 10 6 0 49 28 90
2017 EC-07 17 34 19 15 9 5 1 55 25 105
2014 EC 28 31 18 11 8 3 1 62 19 315
2014 EC-02 27 18 20 20 9 5 0 48 31 44
2014 EC-04 33 33 19 7 4 4 0 69 11 27
2014 EC-05 29 32 18 9 9 2 2 63 19 66
2014 EC-06 33 34 19 3 8 3 0 69 11 64
2014 EC-07 24 35 16 15 6 3 0 61 22 97
2011 EC 11 30 24 17 12 6 1 44 31 306
2011 EC-02 18 22 27 18 7 9 0 44 27 45
2011 EC-04 9 18 21 21 12 18 0 33 41 33
2011 EC-05 10 36 20 20 14 0 0 46 34 50
2011 EC-06 13 32 21 17 13 3 3 47 31 72
2011 EC-07 8 36 25 10 16 4 1 46 28 80

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 18 17 15 19 16 2 38 41 408
2017 EC-02 23 24 16 11 8 16 1 57 23 74
2017 EC-04 7 23 17 23 7 20 3 39 39 30
2017 EC-05 7 26 17 7 18 20 5 44 34 84
2017 EC-06 12 16 6 23 25 17 2 34 59 90
2017 EC-07 12 13 22 12 23 15 2 31 43 105
2014 EC 13 15 16 17 21 16 1 34 47 315
2014 EC-02 18 9 18 14 16 25 0 36 39 44
2014 EC-04 18 22 15 15 15 15 0 48 35 27
2014 EC-05 12 17 17 18 14 20 3 37 41 66
2014 EC-06 16 19 12 19 23 8 3 39 47 64
2014 EC-07 7 13 19 20 27 14 0 24 54 97
2011 EC 10 17 18 18 14 20 4 36 41 308
2011 EC-02 17 17 15 11 13 26 0 47 32 46
2011 EC-04 6 18 24 9 12 24 6 35 30 33
2011 EC-05 12 12 24 18 14 16 4 30 40 50
2011 EC-06 11 13 14 22 11 25 4 33 47 72
2011 EC-07 5 22 14 20 19 16 5 34 48 81

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 27 5 6 4 1 2 84 10 406
2017 EC-02 56 25 8 5 1 1 3 84 7 73
2017 EC-04 50 27 0 7 7 3 7 85 15 30
2017 EC-05 55 27 6 8 1 2 0 84 10 84
2017 EC-06 54 29 4 3 3 2 3 88 7 90
2017 EC-07 53 27 5 6 8 0 2 81 14 104
2014 EC 55 28 7 6 2 2 1 85 8 313
2014 EC-02 56 28 9 5 0 0 2 86 5 43
2014 EC-04 52 48 0 0 0 0 0 100 0 27
2014 EC-05 57 25 8 6 0 2 3 85 6 65
2014 EC-06 66 22 3 5 3 2 0 89 8 64
2014 EC-07 48 28 10 8 3 2 0 78 12 97

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 64 24 4 1 1 3 3 93 3 407
2017 EC-02 72 18 3 1 1 1 4 94 3 74
2017 EC-04 63 23 0 0 3 7 3 96 4 30
2017 EC-05 61 26 5 1 1 5 1 92 3 84
2017 EC-06 60 24 6 1 1 4 3 92 2 90
2017 EC-07 61 28 3 2 2 2 3 93 4 104
2014 EC 70 19 4 1 0 3 2 94 1 313
2014 EC-02 74 16 5 0 0 5 0 95 0 43
2014 EC-04 74 23 0 0 0 4 0 100 0 27
2014 EC-05 75 15 5 0 0 0 5 95 0 65
2014 EC-06 72 14 3 5 0 3 3 92 5 64
2014 EC-07 65 25 5 1 0 2 2 94 1 97
2011 EC 56 24 9 1 1 4 4 88 2 308
2011 EC-02 57 24 7 4 0 4 4 88 5 46
2011 EC-04 61 24 6 3 0 6 0 90 3 33
2011 EC-05 60 22 6 0 4 6 2 89 4 50
2011 EC-06 60 15 11 1 1 4 7 85 3 73
2011 EC-07 53 29 13 0 0 1 5 87 0 80

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 36 13 14 9 4 0 64 23 407
2017 EC-02 35 32 15 11 5 1 0 68 16 74
2017 EC-04 27 40 13 13 7 0 0 67 20 30
2017 EC-05 25 32 14 14 8 5 0 61 24 83
2017 EC-06 28 31 9 17 10 6 0 62 28 90
2017 EC-07 18 43 12 12 11 4 0 63 24 105
2014 EC 23 32 16 15 12 2 1 56 28 313
2014 EC-02 32 25 9 16 9 5 5 62 27 44
2014 EC-04 30 30 19 15 7 0 0 59 22 27
2014 EC-05 20 28 17 17 17 0 2 48 34 65
2014 EC-06 23 25 16 16 19 2 0 49 35 64
2014 EC-07 17 44 19 12 6 2 0 62 19 96
2011 EC 24 33 16 14 10 3 0 59 25 308
2011 EC-02 24 28 15 15 15 2 0 53 31 46
2011 EC-04 33 36 9 12 9 0 0 70 21 33
2011 EC-05 26 32 8 18 10 6 0 62 30 50
2011 EC-06 33 30 15 11 8 3 0 65 20 73
2011 EC-07 14 35 24 16 9 3 0 50 26 80

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 27 13 18 14 2 1 53 33 407
2017 EC-02 34 27 15 10 10 4 0 64 20 73
2017 EC-04 40 30 10 17 3 0 0 70 20 30
2017 EC-05 27 21 12 22 14 2 1 50 38 84
2017 EC-06 19 24 12 19 21 3 1 45 42 90
2017 EC-07 19 29 15 21 12 2 1 50 34 105
2014 EC 19 22 14 20 21 3 1 43 43 314
2014 EC-02 25 18 14 20 21 2 0 44 42 44
2014 EC-04 26 33 11 22 7 0 0 59 30 27
2014 EC-05 12 26 14 23 23 2 0 39 47 65
2014 EC-06 17 22 11 19 27 3 2 41 48 64
2014 EC-07 19 22 18 19 18 4 2 43 38 97
2011 EC 17 27 16 18 21 1 0 44 39 308
2011 EC-02 7 26 11 30 26 0 0 33 57 46
2011 EC-04 33 27 21 9 9 0 0 61 18 33
2011 EC-05 24 26 10 18 22 0 0 50 40 50
2011 EC-06 22 26 18 10 21 3 1 50 31 73
2011 EC-07 14 28 20 20 19 0 0 41 39 80

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 38 16 13 7 4 0 62 22 407
2017 EC-02 27 34 13 14 1 11 0 68 17 74
2017 EC-04 13 50 23 7 7 0 0 63 13 30
2017 EC-05 18 37 18 15 7 5 0 58 23 84
2017 EC-06 17 45 13 13 9 3 0 63 23 90
2017 EC-07 25 34 17 12 10 3 0 60 22 104

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 37 12 4 3 6 0 79 8 408
2017 EC-02 49 31 8 3 3 7 0 86 6 74
2017 EC-04 37 37 7 7 7 7 0 79 14 30
2017 EC-05 40 39 11 2 4 4 1 83 6 84
2017 EC-06 31 39 11 2 6 11 0 79 9 90
2017 EC-07 33 39 17 5 2 4 0 75 7 105
2014 EC 39 34 14 3 3 7 0 78 7 315
2014 EC-02 52 30 11 7 0 0 0 82 7 44
2014 EC-04 52 26 18 4 0 0 0 78 4 27
2014 EC-05 38 33 14 3 2 11 0 80 5 66
2014 EC-06 41 30 12 2 6 9 0 78 9 64
2014 EC-07 30 39 17 3 3 8 0 75 7 97

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 43 10 8 3 3 0 78 11 407
2017 EC-02 47 32 5 4 4 7 0 85 9 74
2017 EC-04 20 60 3 7 7 3 0 83 14 30
2017 EC-05 28 50 12 7 1 2 0 80 9 84
2017 EC-06 34 41 11 7 2 4 0 79 9 90
2017 EC-07 29 43 11 12 4 1 0 72 16 105
2014 EC 36 41 13 4 3 3 0 79 8 315
2014 EC-02 41 41 16 0 2 0 0 82 2 44
2014 EC-04 44 37 19 0 0 0 0 81 0 27
2014 EC-05 44 38 11 3 2 3 0 84 5 66
2014 EC-06 33 41 11 6 6 3 0 76 13 64
2014 EC-07 27 44 14 7 3 4 0 74 11 97
2011 EC 29 36 18 7 4 6 0 69 11 309
2011 EC-02 30 39 20 4 0 7 0 74 5 46
2011 EC-04 33 36 9 12 6 3 0 72 19 33
2011 EC-05 40 26 18 10 0 6 0 70 11 50
2011 EC-06 33 34 15 5 4 8 0 73 10 73
2011 EC-07 21 33 27 7 6 5 0 57 14 81

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 38 8 5 2 1 0 84 8 407
2017 EC-02 56 36 4 1 3 0 0 92 4 73
2017 EC-04 53 37 0 7 3 0 0 90 10 30
2017 EC-05 46 45 2 4 1 1 0 93 5 84
2017 EC-06 42 36 13 3 3 2 0 80 7 90
2017 EC-07 41 33 12 11 3 1 0 75 13 105
2014 EC 44 38 10 4 4 1 0 83 7 314
2014 EC-02 43 41 9 5 2 0 0 84 7 44
2014 EC-04 59 30 7 0 0 4 0 92 0 27
2014 EC-05 55 27 12 3 3 0 0 82 6 66
2014 EC-06 42 34 11 5 8 0 0 77 13 64
2014 EC-07 36 48 9 3 2 1 0 85 5 96
2011 EC 38 41 13 4 3 1 0 80 7 309
2011 EC-02 46 33 15 2 0 4 0 82 2 46
2011 EC-04 39 45 9 6 0 0 0 85 6 33
2011 EC-05 38 40 8 10 2 2 0 80 12 50
2011 EC-06 48 37 8 3 4 0 0 85 7 73
2011 EC-07 26 47 19 4 5 0 0 73 9 81

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 33 16 7 5 1 0 72 12 407
2017 EC-02 49 30 14 3 4 0 0 79 7 73
2017 EC-04 50 17 27 3 3 0 0 67 7 30
2017 EC-05 34 43 12 5 4 1 0 79 9 84
2017 EC-06 31 34 19 9 4 2 0 67 14 90
2017 EC-07 38 29 14 11 8 1 0 67 18 105
2014 EC 30 37 16 9 9 0 0 67 17 315
2014 EC-02 41 34 20 0 5 0 0 75 5 44
2014 EC-04 37 41 15 4 4 0 0 78 7 27
2014 EC-05 32 36 12 6 14 0 0 68 20 66
2014 EC-06 31 33 11 13 12 0 0 64 25 64
2014 EC-07 22 42 18 12 5 1 0 65 18 97
2011 EC 22 39 25 8 6 1 0 62 13 309
2011 EC-02 26 43 22 2 7 0 0 70 9 46
2011 EC-04 21 45 21 12 0 0 0 67 12 33
2011 EC-05 30 40 20 2 8 0 0 70 10 50
2011 EC-06 26 37 22 11 4 0 0 63 15 73
2011 EC-07 14 37 32 9 7 1 0 51 16 81

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 38 11 8 4 1 0 77 12 407
2017 EC-02 47 34 12 4 3 0 0 81 7 74
2017 EC-04 57 20 13 7 3 0 0 77 10 30
2017 EC-05 34 43 11 6 4 1 0 79 10 84
2017 EC-06 33 39 11 11 3 2 0 74 15 89
2017 EC-07 36 38 11 9 6 1 0 75 14 105
2014 EC 32 36 16 8 8 0 0 68 16 315
2014 EC-02 41 34 18 5 2 0 0 75 7 44
2014 EC-04 41 45 7 4 4 0 0 85 7 27
2014 EC-05 32 36 14 3 15 0 0 68 18 66
2014 EC-06 36 31 11 12 9 0 0 67 22 64
2014 EC-07 22 40 21 11 5 1 0 63 17 97
2011 EC 24 42 17 13 4 0 0 66 17 307
2011 EC-02 24 41 20 15 0 0 0 65 15 46
2011 EC-04 22 44 19 16 0 0 0 66 16 32
2011 EC-05 31 41 14 10 4 0 0 71 14 49
2011 EC-06 34 41 14 7 4 0 0 75 11 73
2011 EC-07 14 46 17 16 7 0 0 59 23 81

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 24 22 12 9 4 0 55 22 408
2017 EC-02 32 26 19 9 7 7 0 62 17 74
2017 EC-04 37 17 27 7 10 3 0 55 17 30
2017 EC-05 30 31 20 11 5 4 0 63 17 84
2017 EC-06 24 21 25 17 11 2 0 46 28 90
2017 EC-07 25 24 23 11 12 5 0 51 25 105
2014 EC 26 23 20 12 13 6 0 52 27 315
2014 EC-02 39 25 9 16 7 5 0 67 24 44
2014 EC-04 30 26 18 18 4 4 0 58 23 27
2014 EC-05 18 27 20 11 20 3 2 48 32 66
2014 EC-06 31 14 23 11 17 3 0 47 29 64
2014 EC-07 19 25 25 12 9 10 0 48 24 97
2011 EC 19 22 23 16 13 7 0 45 31 307
2011 EC-02 20 22 24 17 11 7 0 44 30 46
2011 EC-04 24 21 18 18 15 3 0 47 34 33
2011 EC-05 23 25 21 8 17 6 0 51 27 48
2011 EC-06 21 26 22 15 10 5 1 50 26 73
2011 EC-07 11 21 21 19 17 11 0 36 40 81
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EC 40 26 35 407
2017 EC-02 32 37 32 73
2017 EC-04 37 37 27 30
2017 EC-05 41 19 40 84
2017 EC-06 45 19 37 90
2017 EC-07 42 25 33 105
2014 EC 41 22 37 315
2014 EC-02 32 32 36 44
2014 EC-04 37 18 45 27
2014 EC-05 55 11 35 66
2014 EC-06 36 22 42 64
2014 EC-07 42 24 34 97
2011 EC 45 22 33 309
2011 EC-02 37 17 46 46
2011 EC-04 52 15 33 33
2011 EC-05 50 20 30 50
2011 EC-06 37 32 32 73
2011 EC-07 49 19 32 81

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EC 7 25 53 7 2 5 162
2017 EC-02 13 13 48 9 9 9 23
2017 EC-04 0 36 55 9 0 0 11
2017 EC-05 0 32 62 0 3 3 34
2017 EC-06 2 25 63 5 0 5 40
2017 EC-07 11 23 41 16 0 9 44
2014 EC 5 26 50 10 9999 9 130
2014 EC-02 7 22 36 21 9999 14 14
2014 EC-04 0 50 30 0 9999 20 10
2014 EC-05 0 25 56 6 9999 14 36
2014 EC-06 0 22 61 17 9999 0 23
2014 EC-07 10 27 51 7 9999 5 41
2011 EC 6 20 58 11 9999 4 137
2011 EC-02 6 24 47 18 9999 6 17
2011 EC-04 0 12 59 18 9999 12 17
2011 EC-05 0 20 68 12 9999 0 25
2011 EC-06 0 30 59 7 9999 4 27
2011 EC-07 8 21 62 5 9999 5 39
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 20 80 407
2017 EC-02 16 84 74
2017 EC-04 17 83 30
2017 EC-05 18 82 83
2017 EC-06 21 79 90
2017 EC-07 23 77 105
2014 EC 20 80 315
2014 EC-02 27 73 44
2014 EC-04 18 82 27
2014 EC-05 12 88 66
2014 EC-06 17 83 64
2014 EC-07 23 77 97

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EC 35 80
2017 EC-02 42 12
2017 EC-05 46 15
2017 EC-07 25 24
2014 EC 21 61
2014 EC-02 45 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 75 80
2017 EC-02 75 12
2017 EC-05 67 15
2017 EC-06 100 19
2017 EC-07 71 24
2014 EC 82 61
2014 EC-02 73 11
2014 EC-06 80 10
2014 EC-07 82 22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EC 6 80
2017 EC-05 0 15
2014 EC-02 0 11
2014 EC-06 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC-05 0 15
2017 EC-06 0 19
2017 EC-07 0 24
2014 EC 0 61
2014 EC-02 0 11
2014 EC-06 0 10
2014 EC-07 0 22

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EC 7 80
2014 EC-06 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EC 0 80
2017 EC-02 0 12
2017 EC-05 0 15
2017 EC-06 0 19
2017 EC-07 0 24
2014 EC 0 61
2014 EC-02 0 11
2014 EC-06 0 10
2014 EC-07 0 22

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 80
2017 EC-02 0 12
2017 EC-05 0 15
2017 EC-06 0 19
2017 EC-07 0 24
2014 EC 0 61
2014 EC-02 0 11
2014 EC-06 0 10
2014 EC-07 0 22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EC 51 80
2017 EC-02 42 12
2017 EC-06 58 19
2017 EC-07 71 24
2014 EC 41 61
2014 EC-07 41 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EC 51 80
2017 EC-02 58 12
2017 EC-05 33 15
2017 EC-06 68 19
2017 EC-07 54 24
2014 EC 43 61
2014 EC-07 46 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EC 40 80
2017 EC-05 40 15
2017 EC-06 53 19
2017 EC-07 33 24
2014 EC 49 61
2014 EC-06 60 10
2014 EC-07 50 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EC 39 80
2017 EC-02 42 12
2017 EC-05 46 15
2017 EC-06 37 19
2017 EC-07 37 24
2014 EC 43 61
2014 EC-06 60 10
2014 EC-07 32 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EC 36 80
2017 EC-06 37 19
2017 EC-07 45 24
2014 EC 28 61
2014 EC-07 32 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EC 53 80
2017 EC-02 75 12
2017 EC-05 60 15
2017 EC-06 47 19
2017 EC-07 46 24
2014 EC 52 61
2014 EC-02 55 11
2014 EC-07 36 22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EC 36 80
2017 EC-05 33 15
2017 EC-06 53 19
2017 EC-07 34 24
2014 EC 36 61
2014 EC-06 60 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EC-02 0 12
2017 EC-05 0 15
2017 EC-07 0 24
2014 EC-02 0 11
2014 EC-06 0 10
2014 EC-07 0 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EC 11 80
2014 EC 8 61
2014 EC-06 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EC 11 80
2017 EC-05 0 15
2014 EC 18 61
2014 EC-02 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EC 50 80
2017 EC-02 50 12
2017 EC-05 73 15
2017 EC-06 52 19
2017 EC-07 37 24
2014 EC 59 61
2014 EC-02 45 11
2014 EC-07 59 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EC 36 80
2017 EC-02 42 12
2017 EC-06 42 19
2017 EC-07 50 24
2014 EC 23 61
2014 EC-06 0 10

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EC 9 80
2014 EC 21 61

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EC 54 80
2017 EC-05 73 15
2017 EC-06 47 19
2017 EC-07 58 24
2014 EC 48 61
2014 EC-02 55 11
2014 EC-06 50 10
2014 EC-07 45 22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EC 29 80
2017 EC-05 40 15
2017 EC-06 26 19
2017 EC-07 25 24
2014 EC 36 61
2014 EC-07 41 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EC 17 80
2017 EC-07 21 24
2014 EC 15 61
2014 EC-02 0 11
2014 EC-06 0 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EC 14 80
2014 EC 25 61
2014 EC-07 32 22

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EC 12 80
2014 EC 13 61

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 19
2017 EC-07 0 24
2014 EC-06 0 10
2014 EC-07 0 22

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EC 10 80
2014 EC 12 61
2014 EC-02 0 11
2014 EC-06 0 10
2014 EC-07 23 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 12 80
2014 EC 10 61

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 31 80
2017 EC-02 50 12
2017 EC-06 32 19
2017 EC-07 29 24
2014 EC 31 61
2014 EC-07 32 22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EC 8 77
2017 EC-06 0 19
2014 EC 14 59

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EC 27 77
2017 EC-05 50 14
2017 EC-07 21 24
2014 EC 20 59

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EC 9 77
2014 EC-06 0 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EC 8 77
2017 EC-06 0 19
2014 EC-02 0 10
2014 EC-07 0 22

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EC-05 0 14
2014 EC-06 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 8 77
2017 EC-02 0 11
2014 EC-02 0 10
2014 EC-06 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 26 77
2017 EC-06 47 19
2017 EC-07 29 24
2014 EC 19 59
2014 EC-02 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EC 20 77
2014 EC 10 59

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EC 11 77
2017 EC-02 0 11
2014 EC 19 59
2014 EC-02 0 10
2014 EC-07 27 22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 38 77
2017 EC-05 50 14
2017 EC-06 26 19
2017 EC-07 34 24
2014 EC 22 59

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EC 10 77
2014 EC-02 0 10
2014 EC-06 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 59 77
2017 EC-05 65 14
2017 EC-06 63 19
2017 EC-07 58 24
2014 EC 56 59
2014 EC-06 50 10
2014 EC-07 59 22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EC-05 0 14
2017 EC-07 0 24
2014 EC-02 0 10
2014 EC-06 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 64 77
2017 EC-02 64 11
2017 EC-05 79 14
2017 EC-06 63 19
2017 EC-07 46 24
2014 EC 54 59
2014 EC-06 70 10
2014 EC-07 41 22

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC-02 0 11
2017 EC-05 0 14
2017 EC-07 0 24

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EC-06 0 19
2014 EC 12 59
2014 EC-06 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 85 15 80
2017 EC-02 83 17 12
2017 EC-05 93 7 15
2017 EC-06 68 32 19
2017 EC-07 92 8 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 13 17 7 7 38 10 42 26 408
2017 EC-02 12 15 19 5 3 34 12 50 15 74
2017 EC-04 7 10 17 7 3 40 17 38 23 30
2017 EC-05 4 7 17 5 10 47 12 26 34 84
2017 EC-06 7 12 17 3 8 46 8 40 24 90
2017 EC-07 11 15 17 12 9 29 8 41 32 105
2014 EC 13 10 20 5 6 37 9 42 20 315
2014 EC-02 14 11 18 5 2 39 11 50 14 44
2014 EC-04 18 18 15 0 4 34 11 67 7 27
2014 EC-05 11 6 15 6 3 48 11 41 22 66
2014 EC-06 20 5 20 8 6 31 9 42 24 64
2014 EC-07 8 10 27 4 9 33 8 32 23 97

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 30 17 8 5 18 2 62 16 408
2017 EC-02 28 30 14 7 1 18 3 73 10 74
2017 EC-04 20 20 20 10 3 27 0 55 18 30
2017 EC-05 11 38 17 5 7 22 1 63 15 84
2017 EC-06 18 28 22 3 7 21 1 58 13 90
2017 EC-07 20 30 13 15 6 12 3 60 25 105
2014 EC 21 25 21 7 5 20 2 58 15 314
2014 EC-02 23 25 20 5 2 20 5 64 9 44
2014 EC-04 33 15 11 11 4 26 0 65 20 27
2014 EC-05 15 25 18 6 5 28 3 58 16 65
2014 EC-06 27 27 23 8 5 9 2 60 14 64
2014 EC-07 16 27 25 8 5 19 0 53 16 97
2011 EC 23 33 22 5 4 14 0 65 10 306
2011 EC-02 28 37 15 4 0 15 0 77 5 46
2011 EC-04 30 27 24 6 3 9 0 63 10 33
2011 EC-05 27 33 20 2 6 12 0 67 9 49
2011 EC-06 25 30 16 4 4 21 0 69 10 73
2011 EC-07 15 33 30 6 5 10 0 54 13 79
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 50 11 10 2 1 1 77 12 408
2017 EC-02 16 47 10 19 5 3 0 65 25 74
2017 EC-04 23 47 10 17 3 0 0 70 20 30
2017 EC-05 28 48 10 12 1 1 0 77 13 84
2017 EC-06 21 52 12 9 1 2 2 77 10 90
2017 EC-07 32 53 10 4 0 0 1 86 4 105
2014 EC 26 52 12 9 0 1 1 79 9 314
2014 EC-02 27 36 14 11 2 2 7 70 15 44
2014 EC-04 22 59 11 7 0 0 0 81 7 27
2014 EC-05 12 65 14 8 0 2 0 78 8 66
2014 EC-06 25 47 12 14 0 2 0 73 14 64
2014 EC-07 38 46 8 7 0 0 0 85 7 97
2011 EC 21 48 13 12 3 2 0 71 16 308
2011 EC-02 20 50 11 11 4 4 0 73 16 46
2011 EC-04 12 45 21 18 3 0 0 58 21 33
2011 EC-05 18 44 22 10 4 2 0 63 14 50
2011 EC-06 25 45 5 19 4 1 0 71 24 73
2011 EC-07 21 55 11 9 1 1 1 78 10 80

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 5 14 20 8 3 40 9 38 23 408
2017 EC-02 5 13 14 7 4 47 9 44 25 74
2017 EC-04 3 20 13 13 0 40 10 47 27 30
2017 EC-05 4 15 24 2 4 43 10 38 12 84
2017 EC-06 6 11 12 13 6 46 7 35 39 90
2017 EC-07 5 11 27 10 3 34 9 29 22 105
2014 EC 5 15 22 5 4 36 12 38 18 315
2014 EC-02 5 14 23 5 2 25 27 38 14 44
2014 EC-04 4 11 23 0 4 41 18 36 9 27
2014 EC-05 3 18 23 8 2 35 12 40 17 66
2014 EC-06 9 20 14 3 6 39 8 56 18 64
2014 EC-07 4 9 27 7 5 40 7 25 24 97
2011 EC 5 11 24 8 3 43 6 31 22 308
2011 EC-02 7 11 17 17 0 39 9 33 33 46
2011 EC-04 3 9 25 16 0 44 3 24 29 32
2011 EC-05 10 16 24 2 2 38 8 48 7 50
2011 EC-06 4 10 21 5 1 53 5 33 17 73
2011 EC-07 1 5 26 10 6 46 6 13 33 81

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 29 15 4 2 13 1 74 8 407
2017 EC-02 32 26 16 1 1 22 1 75 4 74
2017 EC-04 23 27 13 3 7 27 0 68 14 30
2017 EC-05 37 32 19 5 0 7 0 74 5 84
2017 EC-06 39 31 7 2 6 14 1 83 9 89
2017 EC-07 32 28 20 8 1 9 2 68 10 105
2014 EC 32 25 17 4 3 16 2 70 10 315
2014 EC-02 41 18 9 5 0 20 7 81 6 44
2014 EC-04 33 30 15 0 4 15 4 77 5 27
2014 EC-05 27 24 18 9 3 14 5 63 15 66
2014 EC-06 41 19 17 2 3 19 0 73 6 64
2014 EC-07 27 31 20 5 4 13 0 67 11 97
2011 EC 31 29 17 4 1 17 1 73 7 308
2011 EC-02 30 33 20 0 0 17 0 76 0 46
2011 EC-04 31 34 9 0 0 25 0 88 0 32
2011 EC-05 42 24 12 6 2 14 0 77 9 50
2011 EC-06 29 26 15 3 1 26 0 74 6 73
2011 EC-07 26 27 23 7 2 10 4 61 11 81

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 32 15 6 3 17 1 70 11 406
2017 EC-02 31 24 17 1 1 25 1 74 4 72
2017 EC-04 17 37 10 7 3 27 0 73 14 30
2017 EC-05 27 31 15 8 2 16 0 69 13 84
2017 EC-06 27 36 10 2 6 19 1 78 10 90
2017 EC-07 22 33 21 10 5 9 1 61 16 105
2014 EC 24 29 17 5 3 19 2 67 11 315
2014 EC-02 34 27 16 0 0 16 7 79 0 44
2014 EC-04 26 33 15 4 0 22 0 76 5 27
2014 EC-05 20 29 20 11 2 15 5 60 15 66
2014 EC-06 28 23 16 5 2 27 0 70 9 64
2014 EC-07 21 30 20 5 8 16 0 61 16 97
2011 EC 23 28 18 6 3 21 1 65 12 308
2011 EC-02 28 28 20 0 0 24 0 74 0 46
2011 EC-04 19 31 13 6 0 31 0 73 9 32
2011 EC-05 30 30 20 4 2 14 0 70 7 50
2011 EC-06 22 27 16 5 1 27 0 68 9 73
2011 EC-07 17 25 17 12 7 16 5 53 25 81
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 10 90 408
2017 EC-02 12 88 74
2017 EC-05 8 92 84
2017 EC-06 13 87 90
2017 EC-07 7 93 105
2014 EC 8 92 315
2014 EC-05 9 91 66
2014 EC-06 9 91 64
2014 EC-07 7 93 97

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EC 37 41
2014 EC 33 24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 83 41
2017 EC-06 100 12
2014 EC 88 24

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 EC 29 41
2017 EC-06 42 12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 EC 20 41
2014 EC 25 24

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 EC 17 41
2014 EC 21 24

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 EC 49 41
2017 EC-06 42 12
2014 EC 46 24

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 EC 39 41

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 EC 22 41
2017 EC-06 42 12
2014 EC 21 24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EC 0 41
2017 EC-06 0 12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EC 0 41
2017 EC-06 0 12
2014 EC 0 24

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EC 41 41
2017 EC-06 42 12

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 EC 22 41

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EC 20 41

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 41 41
2017 EC-06 50 12
2014 EC 75 24

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EC 15 39
2017 EC-06 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EC 0 39
2017 EC-06 0 12
2014 EC 0 24

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 24

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 18 39

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EC 13 39

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 36 39
2014 EC 33 24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EC 13 39

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 49 39
2017 EC-06 50 12
2014 EC 54 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 59 39
2017 EC-06 50 12
2014 EC 67 24

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 88 12 41
2017 EC-06 100 0 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 10 17 2 3 47 10 49 11 407
2017 EC-02 15 11 19 0 1 43 11 56 3 74
2017 EC-04 7 10 20 0 3 47 13 42 8 30
2017 EC-05 6 10 14 4 1 54 11 45 14 83
2017 EC-06 9 6 17 3 4 56 6 37 20 90
2017 EC-07 12 11 19 2 3 43 10 50 10 105
2014 EC 13 11 18 4 3 44 8 50 13 315
2014 EC-02 16 16 18 2 0 39 9 61 4 44
2014 EC-04 22 18 11 0 0 30 18 79 0 27
2014 EC-05 6 9 18 5 2 52 9 38 15 66
2014 EC-06 16 5 14 8 3 47 8 45 24 64
2014 EC-07 11 12 22 3 4 43 4 45 14 97

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 27 18 3 3 22 2 69 7 406
2017 EC-02 38 18 21 1 1 18 3 71 3 73
2017 EC-04 17 27 23 0 3 30 0 62 5 30
2017 EC-05 20 35 17 4 1 23 0 72 6 83
2017 EC-06 24 21 18 2 4 29 1 65 10 90
2017 EC-07 26 30 16 3 4 17 4 71 9 105
2014 EC 24 22 20 4 2 26 1 64 8 315
2014 EC-02 30 27 16 2 0 25 0 76 3 44
2014 EC-04 33 15 7 15 0 30 0 68 21 27
2014 EC-05 23 24 20 2 3 26 3 66 6 66
2014 EC-06 28 16 19 6 2 28 2 62 11 64
2014 EC-07 19 25 27 1 4 24 1 58 7 97
2011 EC 27 30 18 4 2 19 0 70 8 308
2011 EC-02 33 29 16 2 0 20 0 78 3 45
2011 EC-04 33 33 15 9 0 9 0 73 10 33
2011 EC-05 26 32 18 4 4 16 0 69 10 50
2011 EC-06 30 23 15 3 3 26 0 72 7 73
2011 EC-07 21 33 21 4 2 19 0 67 8 81
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 22 22 15 16 0 2 47 31 407
2017 EC-02 23 13 24 19 16 0 4 38 37 74
2017 EC-04 23 30 20 10 17 0 0 53 27 30
2017 EC-05 23 23 25 10 18 0 1 46 28 84
2017 EC-06 21 20 21 17 19 0 1 42 36 89
2017 EC-07 26 26 20 15 10 0 3 54 26 105

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 15 30 29 16 9 0 1 45 25 406
2017 EC-02 24 32 30 11 1 0 1 58 12 74
2017 EC-04 17 47 20 7 3 3 3 68 11 30
2017 EC-05 20 31 30 13 6 0 0 51 19 84
2017 EC-06 13 33 25 20 9 0 0 47 29 90
2017 EC-07 5 18 32 23 18 1 2 24 43 103

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 28 29 14 11 0 1 46 25 406
2017 EC-02 28 42 23 5 0 0 1 71 5 74
2017 EC-04 23 27 20 17 7 3 3 54 25 30
2017 EC-05 15 29 31 14 11 0 0 44 25 84
2017 EC-06 17 28 27 17 11 0 0 45 28 89
2017 EC-07 8 20 35 17 19 0 1 28 37 105

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 28 24 13 12 0 1 51 25 408
2017 EC-02 35 34 19 7 3 1 1 71 10 74
2017 EC-04 37 13 30 3 10 3 3 54 14 30
2017 EC-05 20 39 25 11 6 0 0 59 17 84
2017 EC-06 24 23 20 20 12 0 0 48 32 90
2017 EC-07 8 25 28 14 25 0 1 33 40 105

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 29 20 9 7 0 3 64 16 408
2017 EC-02 43 35 15 3 0 0 4 82 3 74
2017 EC-04 50 17 17 10 3 0 3 69 14 30
2017 EC-05 37 36 13 4 6 0 5 76 10 84
2017 EC-06 26 31 22 13 6 1 1 58 19 90
2017 EC-07 20 22 29 13 13 0 2 43 27 105

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 24 24 16 9 0 1 51 25 408
2017 EC-02 45 30 18 3 3 0 3 76 6 74
2017 EC-04 47 17 13 20 0 0 3 66 21 30
2017 EC-05 26 21 26 19 8 0 0 47 26 84
2017 EC-06 21 21 26 18 14 0 0 42 32 90
2017 EC-07 13 23 29 21 13 0 0 36 34 105

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 32 25 13 9 0 0 54 21 406
2017 EC-02 33 31 19 11 3 1 1 66 14 73
2017 EC-04 33 17 27 10 13 0 0 50 23 30
2017 EC-05 21 36 25 12 5 0 0 58 17 84
2017 EC-06 14 33 25 17 11 0 0 48 28 90
2017 EC-07 17 32 27 12 11 0 0 49 24 104

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 33 25 12 9 0 1 53 22 408
2017 EC-02 32 38 15 12 1 0 1 71 14 74
2017 EC-04 23 33 20 10 10 0 3 59 21 30
2017 EC-05 14 47 21 12 5 1 0 62 17 84
2017 EC-06 18 24 31 12 14 0 0 42 27 90
2017 EC-07 12 28 31 14 14 1 1 40 29 105

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 32 24 14 12 0 0 51 25 408
2017 EC-02 27 27 27 12 5 0 1 55 18 74
2017 EC-04 20 37 23 10 10 0 0 57 20 30
2017 EC-05 20 37 22 13 8 0 0 57 21 84
2017 EC-06 13 30 23 15 19 0 0 43 33 90
2017 EC-07 14 29 28 15 14 0 0 44 29 105

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 37 20 7 4 1 1 68 12 408
2017 EC-02 27 43 22 5 0 0 3 72 6 74
2017 EC-04 50 23 20 0 3 3 0 76 3 30
2017 EC-05 33 32 23 5 5 1 1 67 10 84
2017 EC-06 31 40 18 6 6 0 0 71 11 90
2017 EC-07 21 36 21 13 7 2 0 58 20 105

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 27 13 7 4 0 1 76 11 406
2017 EC-02 54 30 7 5 1 1 1 86 7 74
2017 EC-04 40 23 17 10 7 0 3 66 17 30
2017 EC-05 49 29 11 7 5 0 0 78 11 83
2017 EC-06 39 31 18 8 4 0 0 70 12 90
2017 EC-07 48 21 16 9 4 0 1 70 13 105

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 70 13 6 3 4 1 2 86 8 407
2017 EC-02 75 5 8 4 3 1 3 84 7 73
2017 EC-04 70 13 7 3 3 0 3 86 7 30
2017 EC-05 69 20 2 1 4 2 1 93 5 84
2017 EC-06 64 13 7 6 6 3 1 81 12 90
2017 EC-07 73 12 6 2 5 0 2 87 7 105

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 61 25 7 3 2 0 1 87 6 406
2017 EC-02 59 23 4 7 4 1 1 85 11 73
2017 EC-04 70 20 0 0 7 0 3 93 7 30
2017 EC-05 61 19 12 2 4 0 2 82 6 84
2017 EC-06 53 35 6 4 2 0 0 88 7 90
2017 EC-07 69 22 8 1 0 0 0 91 1 104

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 55 20 9 8 5 0 1 77 14 406
2017 EC-02 57 21 6 8 3 3 3 83 12 73
2017 EC-04 67 13 10 0 7 0 3 83 7 30
2017 EC-05 62 15 10 6 4 0 3 80 10 84
2017 EC-06 44 22 12 13 8 0 0 67 21 90
2017 EC-07 54 24 7 11 5 0 0 78 15 105

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 59 10 4 2 1 1 23 91 4 407
2017 EC-02 60 5 0 1 1 3 29 96 4 73
2017 EC-04 50 3 10 0 0 0 37 84 0 30
2017 EC-05 64 2 0 0 1 0 33 98 2 84
2017 EC-06 60 8 2 4 0 1 25 91 6 90
2017 EC-07 56 22 10 4 1 0 8 84 5 105

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 68 18 5 1 1 0 6 92 2 406
2017 EC-02 66 19 3 1 0 3 8 95 2 73
2017 EC-04 73 20 3 0 0 0 3 97 0 30
2017 EC-05 67 12 7 1 2 0 10 88 4 84
2017 EC-06 65 18 8 2 1 0 6 88 4 89
2017 EC-07 69 22 6 0 2 0 2 92 2 105

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 76 12 4 3 2 1 2 91 5 408
2017 EC-02 59 15 12 3 4 1 5 80 7 74
2017 EC-04 90 7 0 0 3 0 0 97 3 30
2017 EC-05 80 10 2 1 2 1 4 94 4 84
2017 EC-06 73 16 3 4 1 1 1 91 6 90
2017 EC-07 83 11 1 3 1 1 0 95 4 105

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 24 13 4 2 0 1 81 6 407
2017 EC-02 53 22 18 5 0 0 3 76 6 74
2017 EC-04 67 23 7 3 0 0 0 90 3 30
2017 EC-05 60 18 13 4 5 0 1 78 9 84
2017 EC-06 50 27 13 6 3 0 0 78 9 89
2017 EC-07 54 29 11 5 0 1 0 84 5 105

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 32 41 14 4 0 0 40 18 408
2017 EC-02 9 43 39 3 4 0 1 53 7 74
2017 EC-04 7 33 40 17 3 0 0 40 20 30
2017 EC-05 11 39 38 10 2 0 0 50 13 84
2017 EC-06 9 28 43 16 4 0 0 37 20 90
2017 EC-07 5 22 46 21 7 0 0 27 28 105

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 21 39 25 6 0 0 32 29 406
2017 EC-02 3 12 42 28 12 1 1 42 15 74
2017 EC-04 7 10 53 27 3 0 0 30 17 30
2017 EC-05 10 12 37 32 8 0 1 41 22 84
2017 EC-06 7 27 37 24 6 0 0 30 34 88
2017 EC-07 11 30 39 18 2 1 0 20 41 105

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 41 13 4 3 4 0 79 7 407
2017 EC-02 38 43 7 5 1 4 1 86 7 74
2017 EC-04 30 37 17 7 3 7 0 71 11 30
2017 EC-05 32 48 13 0 4 4 0 83 4 84
2017 EC-06 37 35 16 6 2 6 0 75 8 90
2017 EC-07 31 42 14 4 7 2 0 74 11 104

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 44 15 13 7 2 0 64 20 407
2017 EC-02 32 39 15 7 3 3 1 75 10 74
2017 EC-04 10 53 17 10 7 3 0 66 17 30
2017 EC-05 12 52 13 17 4 3 0 65 22 83
2017 EC-06 24 39 15 11 9 2 0 65 20 90
2017 EC-07 14 43 16 15 10 1 0 58 26 105
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 17 83 408
2017 EC-02 16 84 74
2017 EC-05 17 83 84
2017 EC-06 16 84 90
2017 EC-07 20 80 105
2014 EC 13 87 315
2014 EC-05 21 79 66
2014 EC-06 11 89 64
2014 EC-07 15 85 97

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 78 22 69
2017 EC-02 75 25 12
2017 EC-05 79 21 14
2017 EC-06 71 29 14
2017 EC-07 91 9 21
2014 EC 78 22 41
2014 EC-05 79 21 14
2014 EC-07 80 20 15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 37 4 0 4 0 0 93 4 54
2017 EC-05 64 27 9 0 0 0 0 91 0 11
2017 EC-06 70 30 0 0 0 0 0 100 0 10
2017 EC-07 53 42 0 0 5 0 0 95 5 19
2014 EC 63 22 3 9 3 0 0 84 12 32
2014 EC-05 55 27 0 18 0 0 0 82 18 11
2014 EC-07 67 25 0 0 8 0 0 92 8 12
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 21 23 13 14 3 1 25 75 408
2017 EC-02 19 15 28 15 18 4 1 20 80 74
2017 EC-04 20 23 23 20 10 3 0 21 79 30
2017 EC-05 22 22 18 14 18 2 2 23 77 84
2017 EC-06 26 16 31 15 11 1 0 26 74 90
2017 EC-07 27 26 18 11 13 4 1 29 71 105

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EC 21 292
2017 EC-02 37 56
2017 EC-04 22 23
2017 EC-05 9 61
2017 EC-06 26 66
2017 EC-07 14 71

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 43 292
2017 EC-02 46 56
2017 EC-04 57 23
2017 EC-05 60 61
2017 EC-06 29 66
2017 EC-07 40 71

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 19 292
2017 EC-02 36 56
2017 EC-04 26 23
2017 EC-05 10 61
2017 EC-06 17 66
2017 EC-07 17 71

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EC 32 292
2017 EC-02 18 56
2017 EC-04 22 23
2017 EC-05 21 61
2017 EC-06 35 66
2017 EC-07 48 71

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EC 11 292
2017 EC-02 2 56
2017 EC-04 13 23
2017 EC-05 16 61
2017 EC-06 17 66
2017 EC-07 9 71

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EC 40 292
2017 EC-02 45 56
2017 EC-04 52 23
2017 EC-05 46 61
2017 EC-06 35 66
2017 EC-07 35 71

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EC 2 47 26 11 3 10 287
2017 EC-02 0 48 30 13 4 6 54
2017 EC-04 4 35 39 9 0 13 23
2017 EC-05 2 49 30 10 7 3 60
2017 EC-06 3 45 23 15 2 12 65
2017 EC-07 3 46 20 10 3 18 70

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 12 21 14 18 25 1 8 37 47 292
2017 EC-02 18 18 13 16 29 2 5 38 48 56
2017 EC-04 9 9 17 26 26 0 13 20 60 23
2017 EC-05 5 27 15 20 21 2 11 36 47 61
2017 EC-06 21 24 15 15 20 0 4 48 36 66
2017 EC-07 8 18 16 17 30 1 10 30 52 71

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 1 9 9 18 55 4 4 11 79 290
2017 EC-02 2 9 7 29 54 0 0 11 82 56
2017 EC-04 0 4 13 13 52 0 17 5 79 23
2017 EC-05 0 10 6 10 60 10 5 11 81 61
2017 EC-06 3 9 12 24 44 5 3 14 73 64
2017 EC-07 1 10 7 11 65 3 3 12 81 71
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