2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 46 4 6 2 0 0 89 7 214
2017 CS-01 33 50 0 17 0 0 0 83 17 12
2017 CS-02 43 49 5 3 0 0 0 92 3 74
2017 CS-03 46 45 3 4 3 0 0 91 7 76
2017 CS-04 44 39 5 10 2 0 0 83 12 41
2014 CS 43 40 3 10 3 0 0 84 13 256
2014 CS-01 43 36 0 21 0 0 0 79 21 14
2014 CS-02 38 43 6 12 2 0 0 81 14 108
2014 CS-03 54 33 2 7 4 0 0 87 11 84
2014 CS-04 37 46 0 10 7 0 0 83 17 41
2011 CS 40 45 5 8 2 0 0 85 10 346
2011 CS-01 48 39 9 0 4 0 0 87 4 23
2011 CS-02 42 45 4 7 1 0 0 88 8 137
2011 CS-03 38 43 6 10 2 0 0 82 12 115
2011 CS-04 34 51 3 8 3 0 0 85 11 61
2008 CS 36 47 5 10 2 0 0 83 12 304
2008 CS-01 30 48 6 15 0 0 0 79 15 33
2008 CS-02 35 45 8 9 3 0 0 80 12 125
2008 CS-03 35 49 2 11 2 0 0 84 14 88
2008 CS-04 40 49 5 7 0 0 0 88 7 43
2008 CS-05 55 36 0 9 0 0 0 91 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 67 19 4 5 1 1 2 89 7 213
2017 CS-01 67 25 8 0 0 0 0 92 0 12
2017 CS-02 64 25 4 7 0 0 0 89 7 73
2017 CS-03 63 18 7 4 3 3 3 86 7 76
2017 CS-04 75 10 0 7 2 0 5 90 10 41
2014 CS 63 21 9 4 1 0 2 86 5 256
2014 CS-01 64 14 14 0 0 0 7 85 0 14
2014 CS-02 55 26 11 6 1 1 1 82 7 108
2014 CS-03 68 18 7 4 1 0 2 88 5 84
2014 CS-04 76 15 7 0 2 0 0 90 2 41
2011 CS 60 25 6 5 3 0 1 86 8 346
2011 CS-01 57 35 4 4 0 0 0 91 4 23
2011 CS-02 52 32 4 7 4 1 1 85 11 137
2011 CS-03 67 17 9 5 2 0 0 84 7 115
2011 CS-04 69 21 3 0 5 0 2 92 5 61
2008 CS 58 23 8 5 3 1 2 83 8 304
2008 CS-01 52 36 0 6 6 0 0 88 12 33
2008 CS-02 52 24 10 6 4 1 3 79 10 125
2008 CS-03 67 17 8 5 2 1 0 85 7 88
2008 CS-04 67 14 9 5 0 2 2 85 5 43
2008 CS-05 36 45 9 9 0 0 0 82 9 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 60 22 7 10 1 0 0 82 12 213
2017 CS-01 50 33 17 0 0 0 0 83 0 12
2017 CS-02 62 25 3 10 1 0 0 86 11 73
2017 CS-03 55 21 7 14 1 0 1 77 16 76
2017 CS-04 66 15 7 10 2 0 0 80 12 41
2014 CS 58 24 5 10 2 1 0 83 12 256
2014 CS-01 50 29 7 14 0 0 0 79 14 14
2014 CS-02 53 30 4 11 2 0 1 83 13 108
2014 CS-03 61 20 8 8 1 1 0 82 10 84
2014 CS-04 66 17 5 7 5 0 0 83 12 41
2011 CS 57 20 7 10 5 0 0 77 15 346
2011 CS-01 48 26 9 9 9 0 0 74 17 23
2011 CS-02 51 23 7 16 4 0 0 74 20 137
2011 CS-03 63 17 9 5 5 0 0 81 10 115
2011 CS-04 62 20 2 7 8 0 2 83 15 61
2008 CS 49 25 8 13 5 0 1 75 18 304
2008 CS-01 42 21 15 15 6 0 0 64 21 33
2008 CS-02 46 28 6 10 7 0 2 76 18 125
2008 CS-03 50 22 10 16 2 0 0 72 18 88
2008 CS-04 60 21 2 12 5 0 0 81 16 43
2008 CS-05 64 27 0 9 0 0 0 91 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 32 7 10 6 0 0 78 16 214
2017 CS-01 42 33 8 17 0 0 0 75 17 12
2017 CS-02 50 27 7 12 4 0 0 77 16 74
2017 CS-03 43 36 7 8 7 0 0 79 14 76
2017 CS-04 41 37 2 7 12 0 0 78 20 41
2014 CS 55 32 4 7 2 0 0 87 9 256
2014 CS-01 64 14 14 0 7 0 0 79 7 14
2014 CS-02 52 36 5 6 1 0 0 88 7 108
2014 CS-03 61 28 2 7 1 0 0 89 8 84
2014 CS-04 46 36 2 10 5 0 0 83 15 41
2011 CS 48 37 6 7 3 0 0 84 10 347
2011 CS-01 50 42 0 4 4 0 0 92 8 24
2011 CS-02 42 40 6 9 3 0 0 82 12 137
2011 CS-03 48 35 7 8 2 0 0 84 9 116
2011 CS-04 53 32 7 2 7 0 0 85 8 60

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 42 11 9 5 0 1 74 14 214
2017 CS-01 42 42 17 0 0 0 0 83 0 12
2017 CS-02 32 37 11 14 5 0 1 70 19 74
2017 CS-03 32 51 7 4 7 0 0 83 11 76
2017 CS-04 32 32 17 14 2 0 2 65 17 41
2014 CS 36 37 10 12 5 0 0 73 17 256
2014 CS-01 36 43 7 7 7 0 0 79 14 14
2014 CS-02 34 34 11 15 6 0 0 69 20 108
2014 CS-03 43 32 12 8 4 0 1 76 12 84
2014 CS-04 27 46 5 17 5 0 0 73 22 41
2011 CS 27 40 14 12 4 0 1 69 16 346
2011 CS-01 25 50 8 8 8 0 0 75 17 24
2011 CS-02 27 42 15 10 2 0 3 71 13 137
2011 CS-03 26 35 17 14 7 0 1 61 21 115
2011 CS-04 32 43 10 12 3 0 0 75 15 60
2008 CS 30 40 12 12 5 0 1 71 16 303
2008 CS-01 30 39 21 9 0 0 0 70 9 33
2008 CS-02 19 47 12 13 8 0 1 67 21 124
2008 CS-03 39 34 13 9 3 0 2 74 13 88
2008 CS-04 47 35 5 9 2 0 2 83 12 43
2008 CS-05 27 45 18 9 0 0 0 73 9 11

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 40 44 8 7 1 0 0 84 8 213
2017 CS-01 8 67 17 8 0 0 0 75 8 12
2017 CS-02 42 37 10 11 0 0 0 79 11 73
2017 CS-03 42 42 9 3 4 0 0 84 7 76
2017 CS-04 44 53 0 2 0 0 0 98 2 41
2014 CS 40 41 9 5 4 0 0 81 9 256
2014 CS-01 21 50 21 0 7 0 0 71 7 14
2014 CS-02 40 38 8 8 6 0 0 78 14 108
2014 CS-03 46 43 7 2 1 0 0 89 4 84
2014 CS-04 39 39 10 7 5 0 0 78 12 41
2011 CS 45 36 11 5 3 0 0 80 9 346
2011 CS-01 48 22 22 0 9 0 0 70 9 23
2011 CS-02 45 36 8 4 6 1 0 82 10 137
2011 CS-03 42 39 10 8 1 0 0 81 9 115
2011 CS-04 46 33 15 5 2 0 0 79 7 61
2008 CS 37 42 11 7 4 0 0 79 11 304
2008 CS-01 27 48 12 9 3 0 0 76 12 33
2008 CS-02 31 43 11 10 5 0 0 74 14 125
2008 CS-03 43 35 11 7 3 0 0 78 10 88
2008 CS-04 42 47 9 0 2 0 0 88 2 43
2008 CS-05 64 36 0 0 0 0 0 100 0 11

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 47 43 5 4 2 0 0 89 6 214
2017 CS-01 17 75 0 0 8 0 0 92 8 12
2017 CS-02 51 38 4 5 1 0 0 89 7 74
2017 CS-03 46 39 8 4 3 0 0 86 7 76
2017 CS-04 49 49 2 0 0 0 0 98 0 41
2014 CS 50 33 8 5 4 0 0 82 10 256
2014 CS-01 43 43 7 0 7 0 0 86 7 14
2014 CS-02 46 31 8 8 6 0 0 77 15 108
2014 CS-03 56 30 10 4 1 0 0 86 5 84
2014 CS-04 54 34 2 5 5 0 0 88 10 41
2011 CS 48 38 7 5 2 0 0 86 7 347
2011 CS-01 38 42 8 8 4 0 0 79 13 24
2011 CS-02 42 42 8 3 5 0 0 84 8 137
2011 CS-03 51 35 7 7 0 0 0 86 7 115
2011 CS-04 61 31 3 5 0 0 0 92 5 61
2008 CS 39 43 8 5 4 0 0 83 9 304
2008 CS-01 39 33 15 9 3 0 0 73 12 33
2008 CS-02 32 46 10 6 5 0 0 78 11 125
2008 CS-03 48 41 5 2 5 0 0 89 7 88
2008 CS-04 40 51 5 2 2 0 0 91 5 43
2008 CS-05 64 27 9 0 0 0 0 91 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 51 33 11 2 2 1 0 85 4 213
2017 CS-01 33 42 17 8 0 0 0 75 8 12
2017 CS-02 55 31 8 1 1 3 0 89 3 74
2017 CS-03 45 35 12 4 3 0 1 81 7 75
2017 CS-04 56 27 15 0 2 0 0 83 2 41
2014 CS 55 33 7 2 2 1 0 89 4 256
2014 CS-01 64 29 7 0 0 0 0 93 0 14
2014 CS-02 44 42 9 4 2 0 0 85 6 108
2014 CS-03 62 25 8 1 1 1 1 89 2 84
2014 CS-04 63 29 2 0 2 2 0 95 3 41

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 33 8 4 4 0 1 83 8 214
2017 CS-01 25 67 8 0 0 0 0 92 0 12
2017 CS-02 54 30 8 3 4 0 1 85 7 74
2017 CS-03 55 26 8 4 5 0 1 83 9 76
2017 CS-04 44 39 10 7 0 0 0 83 7 41
2014 CS 46 32 12 7 4 0 0 78 10 256
2014 CS-01 57 29 7 7 0 0 0 86 7 14
2014 CS-02 41 37 14 6 3 0 0 78 8 108
2014 CS-03 56 24 10 7 4 0 0 80 11 84
2014 CS-04 39 39 10 5 7 0 0 78 12 41
2011 CS 46 33 12 6 3 0 1 79 9 347
2011 CS-01 54 38 4 0 4 0 0 92 4 24
2011 CS-02 45 34 12 7 1 1 1 80 8 136
2011 CS-03 46 25 15 9 4 0 1 71 14 116
2011 CS-04 49 39 10 0 2 0 0 89 2 61

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 36 28 10 8 7 2 9 72 17 214
2017 CS-01 0 42 25 0 8 0 25 56 11 12
2017 CS-02 42 23 5 11 5 1 12 75 19 74
2017 CS-03 41 33 10 4 7 1 4 78 11 76
2017 CS-04 32 27 15 14 5 5 2 63 21 41
2014 CS 33 22 16 10 8 3 8 62 21 256
2014 CS-01 36 21 14 7 7 7 7 67 17 14
2014 CS-02 30 22 17 10 6 3 12 61 20 108
2014 CS-03 43 23 12 10 8 4 1 69 19 84
2014 CS-04 22 27 22 12 12 0 5 51 26 41
2011 CS 33 24 13 8 11 2 9 64 22 348
2011 CS-01 25 38 4 8 8 0 17 75 20 24
2011 CS-02 30 22 17 7 10 3 12 61 20 137
2011 CS-03 38 24 12 8 15 2 2 64 23 116
2011 CS-04 34 25 11 10 8 0 11 67 20 61
2008 CS 44 25 9 6 8 2 7 76 15 304
2008 CS-01 48 27 6 6 3 3 6 83 10 33
2008 CS-02 46 21 10 4 9 2 7 74 14 125
2008 CS-03 47 30 9 3 7 1 3 80 11 88
2008 CS-04 40 35 7 12 2 0 5 78 15 43
2008 CS-05 18 9 0 27 18 0 27 38 63 11

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 47 10 10 2 0 0 78 12 214
2017 CS-01 8 75 8 8 0 0 0 83 8 12
2017 CS-02 30 45 14 11 1 0 0 74 12 74
2017 CS-03 40 38 10 8 4 0 0 78 12 76
2017 CS-04 32 53 5 10 0 0 0 85 10 41
2014 CS 31 44 13 6 6 0 0 75 12 256
2014 CS-01 14 64 7 7 7 0 0 79 14 14
2014 CS-02 33 41 12 8 6 0 0 74 14 108
2014 CS-03 32 45 15 4 4 0 0 77 7 84
2014 CS-04 32 39 12 5 12 0 0 71 17 41
2011 CS 31 41 14 8 6 0 0 72 14 348
2011 CS-01 29 38 17 8 8 0 0 67 17 24
2011 CS-02 31 39 14 7 9 0 0 71 15 137
2011 CS-03 30 45 14 9 3 0 0 75 11 116
2011 CS-04 36 36 11 10 7 0 0 72 16 61
2008 CS 31 40 15 7 6 0 0 72 13 300
2008 CS-01 36 39 12 6 6 0 0 76 12 33
2008 CS-02 22 43 18 8 8 1 0 66 16 123
2008 CS-03 38 36 12 8 6 0 0 74 14 86
2008 CS-04 37 40 19 5 0 0 0 77 5 43
2008 CS-05 45 45 9 0 0 0 0 91 0 11

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 39 19 11 5 0 0 65 15 214
2017 CS-01 0 50 33 17 0 0 0 50 17 12
2017 CS-02 24 39 23 7 7 0 0 63 14 74
2017 CS-03 32 39 16 9 4 0 0 71 13 76
2017 CS-04 31 34 15 15 5 0 0 66 20 41
2014 CS 25 38 17 12 6 1 0 64 19 256
2014 CS-01 21 43 14 7 14 0 0 64 21 14
2014 CS-02 21 41 20 12 4 1 1 63 16 108
2014 CS-03 33 35 12 14 6 0 0 68 20 84
2014 CS-04 24 41 15 12 7 0 0 66 20 41
2011 CS 23 35 21 12 8 1 1 59 20 346
2011 CS-01 13 39 13 26 9 0 0 52 35 23
2011 CS-02 24 34 22 12 7 1 1 58 19 136
2011 CS-03 24 30 22 15 6 2 1 56 21 116
2011 CS-04 21 46 20 5 8 0 0 67 13 61

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 31 42 15 9 2 0 0 73 11 214
2017 CS-01 0 67 25 8 0 0 0 67 8 12
2017 CS-02 33 46 9 9 3 0 0 78 12 74
2017 CS-03 34 37 21 7 1 0 0 71 8 76
2017 CS-04 32 39 12 12 2 0 2 72 15 41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 40 40 14 5 1 0 0 80 6 213
2017 CS-01 0 75 17 8 0 0 0 75 8 12
2017 CS-02 42 38 12 3 3 1 0 82 6 73
2017 CS-03 42 39 12 7 0 0 0 82 7 76
2017 CS-04 41 39 15 2 2 0 0 80 5 41
2014 CS 41 38 12 4 4 0 0 80 8 256
2014 CS-01 29 36 21 14 0 0 0 64 14 14
2014 CS-02 40 39 13 4 5 0 0 79 8 108
2014 CS-03 43 37 13 5 2 0 0 80 7 84
2014 CS-04 51 34 5 2 7 0 0 85 10 41
2011 CS 35 43 12 5 3 1 0 79 8 348
2011 CS-01 46 21 21 8 0 4 0 70 9 24
2011 CS-02 34 40 11 8 4 2 1 77 12 137
2011 CS-03 35 43 15 3 3 1 0 79 6 116
2011 CS-04 33 52 8 3 3 0 0 85 7 61
2008 CS 38 41 11 6 4 0 0 80 10 304
2008 CS-01 42 45 6 0 6 0 0 88 6 33
2008 CS-02 30 42 13 7 6 1 0 73 14 125
2008 CS-03 42 35 13 8 2 0 0 77 10 88
2008 CS-04 40 51 7 2 0 0 0 91 2 43
2008 CS-05 73 27 0 0 0 0 0 100 0 11

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 37 18 10 4 0 0 69 14 214
2017 CS-01 0 58 33 8 0 0 0 58 8 12
2017 CS-02 34 31 20 9 5 0 0 65 15 74
2017 CS-03 33 42 16 5 4 0 0 75 9 76
2017 CS-04 36 37 10 15 2 0 0 73 17 41

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 50 36 10 3 1 0 0 86 4 212
2017 CS-01 17 67 8 8 0 0 0 83 8 12
2017 CS-02 46 39 7 7 1 0 0 85 8 72
2017 CS-03 50 37 12 0 1 0 0 87 1 76
2017 CS-04 66 22 12 0 0 0 0 88 0 41
2014 CS 58 28 9 2 3 0 0 86 5 256
2014 CS-01 50 36 7 0 7 0 0 86 7 14
2014 CS-02 55 31 8 2 3 1 0 87 5 108
2014 CS-03 68 21 8 1 1 0 0 89 2 84
2014 CS-04 56 27 10 2 5 0 0 83 7 41
2011 CS 55 32 8 3 3 1 0 87 5 348
2011 CS-01 38 46 8 4 4 0 0 83 8 24
2011 CS-02 53 31 9 2 4 1 0 85 6 137
2011 CS-03 58 29 8 3 1 1 0 88 4 116
2011 CS-04 57 31 7 2 3 0 0 89 5 61

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 45 13 7 3 0 0 77 10 213
2017 CS-01 0 83 17 0 0 0 0 83 0 12
2017 CS-02 29 38 21 7 4 0 1 68 11 73
2017 CS-03 34 50 8 3 5 0 0 84 8 76
2017 CS-04 42 34 10 15 0 0 0 75 15 41
2014 CS 28 40 13 12 7 0 0 68 19 256
2014 CS-01 29 57 7 0 7 0 0 86 7 14
2014 CS-02 24 37 14 19 6 0 0 61 25 108
2014 CS-03 33 40 12 8 6 0 0 74 14 84
2014 CS-04 29 39 14 10 7 0 0 68 17 41
2011 CS 29 41 12 10 7 0 1 70 17 347
2011 CS-01 25 46 8 13 8 0 0 71 21 24
2011 CS-02 24 38 13 13 11 0 1 63 24 136
2011 CS-03 34 41 14 7 5 0 0 74 12 116
2011 CS-04 33 46 8 10 3 0 0 79 13 61

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 34 40 12 8 6 0 0 74 13 213
2017 CS-01 0 67 33 0 0 0 0 67 0 12
2017 CS-02 34 40 10 7 8 0 1 75 15 73
2017 CS-03 43 37 8 7 5 0 0 80 12 76
2017 CS-04 32 36 20 10 2 0 0 68 12 41
2014 CS 34 38 12 10 6 0 0 72 16 256
2014 CS-01 29 43 21 0 7 0 0 71 7 14
2014 CS-02 31 34 13 15 6 1 0 66 21 108
2014 CS-03 42 34 12 6 6 0 0 76 12 84
2014 CS-04 32 46 7 10 5 0 0 78 15 41

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 31 42 17 6 3 0 0 73 9 213
2017 CS-01 0 83 8 8 0 0 0 83 8 12
2017 CS-02 37 36 18 5 3 1 0 74 8 73
2017 CS-03 38 43 12 3 3 0 1 83 5 76
2017 CS-04 22 39 25 10 5 0 0 61 15 41
2014 CS 31 40 14 11 4 0 0 72 14 256
2014 CS-01 36 43 14 0 7 0 0 79 7 14
2014 CS-02 30 42 13 15 1 0 0 71 16 108
2014 CS-03 36 38 14 6 6 0 0 74 12 84
2014 CS-04 27 36 20 12 5 0 0 63 17 41
2011 CS 39 37 12 7 3 1 1 78 10 347
2011 CS-01 54 25 13 0 4 0 4 83 4 24
2011 CS-02 40 40 9 7 2 1 1 81 9 137
2011 CS-03 37 35 16 8 3 1 1 73 12 115
2011 CS-04 39 41 7 11 2 0 0 80 13 61

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 39 13 7 2 0 0 78 9 213
2017 CS-01 25 42 25 0 8 0 0 67 8 12
2017 CS-02 40 37 11 8 4 0 0 77 12 73
2017 CS-03 43 34 14 7 1 0 0 78 8 76
2017 CS-04 32 53 10 5 0 0 0 85 5 41
2014 CS 41 39 9 8 3 0 0 81 11 256
2014 CS-01 36 50 7 0 7 0 0 86 7 14
2014 CS-02 45 31 9 10 3 1 0 78 13 108
2014 CS-03 43 42 10 5 1 0 0 85 6 84
2014 CS-04 32 49 5 10 5 0 0 80 15 41
2011 CS 37 43 11 7 3 0 0 79 10 347
2011 CS-01 25 50 21 0 4 0 0 75 4 24
2011 CS-02 38 40 9 7 6 0 0 78 12 137
2011 CS-03 39 42 12 5 2 0 0 81 7 116
2011 CS-04 35 43 8 12 2 0 0 78 13 60
2008 CS 39 43 9 6 4 0 0 82 10 304
2008 CS-01 52 33 6 3 6 0 0 85 9 33
2008 CS-02 28 50 10 8 5 0 0 78 13 125
2008 CS-03 48 34 9 6 3 0 0 82 9 88
2008 CS-04 44 44 7 5 0 0 0 88 5 43
2008 CS-05 36 64 0 0 0 0 0 100 0 11

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 40 34 12 10 3 0 1 75 13 214
2017 CS-01 58 25 8 8 0 0 0 83 8 12
2017 CS-02 51 37 4 5 1 0 1 89 7 74
2017 CS-03 47 30 13 9 0 0 0 78 9 76
2017 CS-04 10 41 20 17 12 0 0 51 29 41
2014 CS 40 38 13 6 2 0 1 79 9 256
2014 CS-01 36 50 14 0 0 0 0 86 0 14
2014 CS-02 51 32 7 6 1 0 3 86 7 108
2014 CS-03 39 39 15 5 1 0 0 79 6 84
2014 CS-04 22 39 20 10 10 0 0 61 20 41
2011 CS 38 42 15 3 2 0 1 80 5 348
2011 CS-01 46 50 4 0 0 0 0 96 0 24
2011 CS-02 42 40 15 1 0 0 1 84 1 137
2011 CS-03 36 35 21 4 3 0 0 72 8 116
2011 CS-04 30 54 8 2 7 0 0 84 8 61
2008 CS 33 41 15 7 4 0 0 75 10 304
2008 CS-01 33 36 24 3 3 0 0 70 6 33
2008 CS-02 38 44 11 5 1 0 1 83 6 125
2008 CS-03 35 42 15 5 2 1 0 78 7 88
2008 CS-04 21 37 16 12 14 0 0 58 26 43
2008 CS-05 9 27 36 27 0 0 0 36 27 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 24 40 18 7 1 3 25 32 213
2017 CS-01 0 42 58 0 0 0 0 0 42 12
2017 CS-02 4 21 40 21 7 3 5 30 27 73
2017 CS-03 4 25 37 21 9 0 4 32 30 76
2017 CS-04 25 17 44 10 5 0 0 15 42 41
2014 CS 9 28 38 15 6 2 3 22 39 255
2014 CS-01 7 21 21 29 7 0 14 42 33 14
2014 CS-02 4 21 45 19 5 3 4 25 27 108
2014 CS-03 8 35 35 12 7 1 1 20 44 83
2014 CS-04 22 29 29 12 7 0 0 19 51 41
2011 CS 10 26 36 19 5 1 2 25 38 347
2011 CS-01 4 25 33 17 8 4 8 29 33 24
2011 CS-02 7 18 39 27 4 2 3 33 26 136
2011 CS-03 10 31 35 16 6 0 1 23 42 116
2011 CS-04 21 34 28 11 3 0 2 15 57 61
2008 CS 10 28 39 17 4 1 2 21 39 303
2008 CS-01 3 18 48 21 6 3 0 28 22 33
2008 CS-02 10 24 37 22 2 1 4 25 36 124
2008 CS-03 10 38 35 10 6 0 1 16 48 88
2008 CS-04 14 30 40 14 2 0 0 16 44 43
2008 CS-05 9 27 55 9 0 0 0 9 36 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 17 27 25 15 4 5 43 27 212
2017 CS-01 8 17 42 8 17 0 8 27 27 12
2017 CS-02 3 11 32 22 18 8 7 47 16 73
2017 CS-03 7 19 23 29 15 3 5 48 28 75
2017 CS-04 20 19 20 27 12 0 2 40 40 41
2014 CS 9 15 29 27 14 2 3 44 26 253
2014 CS-01 7 7 14 21 21 7 21 60 20 14
2014 CS-02 3 16 32 26 17 3 4 46 20 107
2014 CS-03 11 17 28 28 13 2 1 43 29 83
2014 CS-04 20 13 30 30 8 0 0 38 33 40
2011 CS 11 16 26 25 15 5 3 43 29 346
2011 CS-01 13 13 17 25 8 17 8 44 33 24
2011 CS-02 7 14 21 29 18 8 3 53 23 136
2011 CS-03 10 16 34 22 14 2 3 37 27 115
2011 CS-04 20 25 25 20 10 2 0 30 45 61
2008 CS 10 25 31 21 8 2 3 30 37 302
2008 CS-01 6 30 27 18 12 3 3 32 39 33
2008 CS-02 9 24 35 21 7 2 3 29 34 123
2008 CS-03 13 27 27 18 9 3 2 29 42 88
2008 CS-04 14 26 30 23 5 0 2 29 40 43
2008 CS-05 9 18 36 27 9 0 0 36 27 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 25 33 13 8 1 5 22 44 212
2017 CS-01 8 17 25 25 8 0 17 40 30 12
2017 CS-02 14 18 38 11 10 3 7 23 35 73
2017 CS-03 12 29 28 16 9 1 4 27 44 75
2017 CS-04 29 29 34 5 2 0 0 7 58 41
2014 CS 15 32 29 12 6 4 3 19 50 255
2014 CS-01 7 7 14 29 7 0 36 56 22 14
2014 CS-02 7 35 35 11 6 6 1 18 45 107
2014 CS-03 17 32 26 14 7 2 1 22 51 84
2014 CS-04 34 32 24 5 5 0 0 10 66 41
2011 CS 18 27 30 12 7 3 3 20 48 346
2011 CS-01 21 25 25 4 8 4 13 15 55 24
2011 CS-02 13 27 30 16 7 5 3 25 43 135
2011 CS-03 18 26 34 14 6 1 2 20 45 116
2011 CS-04 30 30 23 7 8 0 3 15 61 61
2008 CS 18 35 30 11 3 1 2 14 55 303
2008 CS-01 12 39 30 15 3 0 0 18 52 33
2008 CS-02 14 37 31 10 2 2 5 13 54 124
2008 CS-03 24 25 33 13 5 1 0 17 49 88
2008 CS-04 23 42 26 7 2 0 0 9 65 43
2008 CS-05 18 64 9 9 0 0 0 9 82 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 13 35 28 12 1 3 42 21 212
2017 CS-01 0 0 33 33 17 0 17 60 0 12
2017 CS-02 1 7 33 33 19 3 4 56 9 73
2017 CS-03 7 16 32 33 11 0 1 45 23 75
2017 CS-04 22 17 44 12 5 0 0 17 39 41
2014 CS 7 16 37 25 11 2 2 37 25 256
2014 CS-01 0 14 29 14 21 7 14 45 18 14
2014 CS-02 2 12 42 25 16 2 2 42 14 108
2014 CS-03 8 19 32 30 10 1 0 40 28 84
2014 CS-04 24 17 37 20 2 0 0 22 41 41
2011 CS 8 12 32 31 13 2 2 46 20 346
2011 CS-01 0 8 25 29 29 4 4 64 9 24
2011 CS-02 4 10 30 36 14 4 3 53 15 135
2011 CS-03 9 12 32 33 13 1 1 46 21 116
2011 CS-04 15 18 38 21 5 2 2 27 34 61
2008 CS 8 16 39 28 8 0 1 37 24 303
2008 CS-01 3 18 30 36 6 0 6 45 23 33
2008 CS-02 5 13 38 33 10 0 2 43 18 124
2008 CS-03 11 14 38 27 10 0 0 38 25 88
2008 CS-04 12 19 51 16 2 0 0 19 30 43
2008 CS-05 9 55 27 9 0 0 0 9 64 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 28 25 15 11 1 4 27 47 213
2017 CS-01 8 17 0 33 33 0 8 73 27 12
2017 CS-02 5 27 27 15 16 3 7 34 36 74
2017 CS-03 16 25 32 17 7 1 1 25 42 75
2017 CS-04 32 39 17 7 5 0 0 12 71 41
2014 CS 14 24 34 16 8 1 3 25 40 256
2014 CS-01 7 7 36 14 14 7 14 36 18 14
2014 CS-02 3 27 34 19 12 2 4 32 31 108
2014 CS-03 19 23 33 19 5 0 1 24 42 84
2014 CS-04 34 22 34 5 2 0 2 8 58 41
2011 CS 17 23 31 17 7 1 4 25 43 347
2011 CS-01 0 25 33 21 8 4 8 33 29 24
2011 CS-02 13 17 31 24 10 1 5 35 31 136
2011 CS-03 16 28 35 14 5 0 3 19 44 116
2011 CS-04 33 28 25 7 3 3 2 10 64 61
2008 CS 18 25 29 17 8 1 2 26 44 303
2008 CS-01 15 12 18 42 9 0 3 53 28 33
2008 CS-02 11 23 35 19 10 1 2 30 35 124
2008 CS-03 18 28 28 14 8 0 3 22 48 88
2008 CS-04 33 30 30 2 2 2 0 5 64 43
2008 CS-05 45 45 9 0 0 0 0 0 91 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 16 26 26 16 1 7 46 26 210
2017 CS-01 0 8 25 33 8 0 25 56 11 12
2017 CS-02 4 8 21 28 24 4 11 61 15 72
2017 CS-03 9 19 28 24 16 0 3 42 29 74
2017 CS-04 15 19 34 22 7 0 2 30 35 41
2014 CS 4 8 26 37 20 3 3 60 12 256
2014 CS-01 0 0 29 14 29 14 14 60 0 14
2014 CS-02 1 10 22 36 22 5 4 64 12 108
2014 CS-03 5 8 27 39 18 0 2 59 13 84
2014 CS-04 12 2 27 42 17 0 0 58 15 41
2011 CS 3 9 22 35 22 3 6 62 14 346
2011 CS-01 8 17 13 25 17 8 13 53 32 24
2011 CS-02 3 7 19 36 24 4 7 68 11 135
2011 CS-03 2 9 26 35 22 0 6 61 12 116
2011 CS-04 7 7 25 36 20 2 5 60 14 61
2008 CS 7 12 27 34 15 1 4 52 20 304
2008 CS-01 6 18 33 15 21 6 0 39 26 33
2008 CS-02 6 14 22 38 14 0 5 55 22 125
2008 CS-03 13 8 24 35 14 1 6 52 22 88
2008 CS-04 2 7 30 37 19 2 2 59 10 43
2008 CS-05 0 9 64 27 0 0 0 27 9 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 11 17 41 15 7 4 4 24 31 212
2017 CS-01 8 17 33 17 17 0 8 36 27 12
2017 CS-02 5 12 44 16 10 7 5 30 20 73
2017 CS-03 13 16 41 15 7 4 4 23 32 75
2017 CS-04 19 29 32 12 2 2 2 15 51 41
2014 CS 14 22 33 19 7 3 2 28 37 256
2014 CS-01 7 14 7 29 14 14 14 60 30 14
2014 CS-02 7 23 36 19 8 5 2 29 33 108
2014 CS-03 12 19 43 18 7 0 1 25 31 84
2014 CS-04 32 27 15 24 2 0 0 27 59 41
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 61 23 8 4 2 0 1 86 6 214
2017 CS-01 33 58 8 0 0 0 0 92 0 12
2017 CS-02 62 23 11 3 0 0 1 86 3 74
2017 CS-03 62 22 7 5 3 0 1 85 8 76
2017 CS-04 68 17 7 2 5 0 0 85 7 41
2014 CS 61 23 9 4 2 0 1 85 6 256
2014 CS-01 57 36 7 0 0 0 0 93 0 14
2014 CS-02 57 22 12 4 2 1 2 82 6 108
2014 CS-03 60 23 8 5 5 0 0 82 10 84
2014 CS-04 76 20 2 2 0 0 0 95 2 41
2011 CS 59 19 8 7 5 0 1 80 12 347
2011 CS-01 71 17 4 4 4 0 0 88 8 24
2011 CS-02 55 20 8 10 4 1 2 77 14 137
2011 CS-03 59 19 10 3 8 0 1 79 11 115
2011 CS-04 67 15 5 7 5 0 2 83 12 61
2008 CS 50 27 6 5 9 0 2 79 15 301
2008 CS-01 61 27 3 0 6 0 3 91 6 33
2008 CS-02 44 28 8 7 9 0 3 75 17 123
2008 CS-03 46 26 7 7 11 0 2 74 19 87
2008 CS-04 67 19 2 2 9 0 0 86 12 43
2008 CS-05 55 45 0 0 0 0 0 100 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 34 16 14 2 3 2 66 17 214
2017 CS-01 17 67 8 0 0 8 0 91 0 12
2017 CS-02 37 28 16 14 3 1 1 67 17 74
2017 CS-03 28 37 18 11 3 4 0 67 14 76
2017 CS-04 22 34 15 20 2 2 5 60 24 41
2014 CS 32 36 11 5 7 6 2 75 13 256
2014 CS-01 43 36 14 0 0 7 0 85 0 14
2014 CS-02 25 41 12 6 6 6 4 72 14 108
2014 CS-03 31 36 13 4 7 7 2 74 12 84
2014 CS-04 46 27 7 7 7 5 0 77 15 41

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 30 9 11 3 1 0 76 14 214
2017 CS-01 33 33 17 17 0 0 0 67 17 12
2017 CS-02 50 20 7 18 3 3 0 72 21 74
2017 CS-03 40 38 13 4 5 0 0 78 9 76
2017 CS-04 54 36 2 5 2 0 0 90 7 41
2014 CS 52 28 6 7 5 1 1 81 13 256
2014 CS-01 57 29 0 7 7 0 0 86 14 14
2014 CS-02 43 31 7 10 6 1 1 75 17 108
2014 CS-03 55 25 6 7 4 2 1 83 11 84
2014 CS-04 68 22 5 2 2 0 0 90 5 41

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 36 16 10 6 1 1 68 16 214
2017 CS-01 0 58 17 8 8 0 8 64 18 12
2017 CS-02 45 26 14 9 3 1 3 73 13 74
2017 CS-03 21 47 20 7 5 0 0 68 12 76
2017 CS-04 34 29 10 14 10 2 0 65 25 41
2014 CS 30 41 14 8 4 1 3 73 13 255
2014 CS-01 36 36 14 0 14 0 0 71 14 14
2014 CS-02 28 37 21 7 3 1 3 68 11 107
2014 CS-03 29 44 10 11 4 1 2 75 15 84
2014 CS-04 37 41 5 7 5 0 5 82 13 41
2011 CS 28 40 13 7 6 3 1 72 14 347
2011 CS-01 25 42 8 13 8 4 0 70 22 24
2011 CS-02 23 41 18 5 5 7 2 70 11 137
2011 CS-03 28 41 13 7 9 2 1 71 16 116
2011 CS-04 42 38 5 10 3 0 2 81 14 60
2008 CS 24 43 15 10 5 2 2 70 15 303
2008 CS-01 27 24 15 21 3 3 6 57 27 33
2008 CS-02 22 44 18 9 6 2 1 67 15 125
2008 CS-03 22 47 10 10 7 2 2 71 18 88
2008 CS-04 31 52 10 5 2 0 0 83 7 42
2008 CS-05 45 18 36 0 0 0 0 64 0 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 26 34 19 7 5 8 2 66 13 214
2017 CS-01 0 42 25 8 8 17 0 50 20 12
2017 CS-02 27 23 22 8 5 14 1 59 16 74
2017 CS-03 25 41 17 4 5 5 3 71 10 76
2017 CS-04 29 41 15 7 2 2 2 74 10 41
2014 CS 33 24 15 9 7 9 3 66 17 255
2014 CS-01 21 7 21 14 7 29 0 40 30 14
2014 CS-02 27 24 17 11 8 11 1 59 22 107
2014 CS-03 37 26 13 6 7 7 4 71 15 84
2014 CS-04 42 27 12 5 2 5 7 78 8 41
2011 CS 28 26 17 10 9 9 2 61 21 346
2011 CS-01 13 13 25 4 13 29 4 38 25 24
2011 CS-02 26 23 19 11 8 11 3 56 22 137
2011 CS-03 26 33 14 9 12 3 3 62 23 116
2011 CS-04 41 27 12 8 3 8 0 74 13 59
2008 CS 26 30 14 12 10 8 1 61 24 303
2008 CS-01 21 24 15 18 9 9 3 52 31 33
2008 CS-02 20 28 16 12 13 10 2 54 28 125
2008 CS-03 26 34 11 9 11 8 0 65 22 88
2008 CS-04 40 33 12 12 0 2 0 76 12 42
2008 CS-05 55 27 18 0 0 0 0 82 0 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 23 23 17 8 15 3 41 30 214
2017 CS-01 0 42 17 0 17 25 0 56 22 12
2017 CS-02 12 19 19 16 9 22 3 41 34 74
2017 CS-03 9 26 28 16 5 12 4 42 25 76
2017 CS-04 12 22 29 20 5 10 2 39 28 41
2014 CS 15 21 24 14 9 14 4 43 28 255
2014 CS-01 7 14 29 14 14 7 14 27 36 14
2014 CS-02 9 18 27 16 9 18 3 34 32 107
2014 CS-03 19 17 24 13 11 14 2 43 29 84
2014 CS-04 22 34 15 12 5 7 5 64 19 41

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 40 41 12 5 2 0 0 81 7 214
2017 CS-01 33 58 8 0 0 0 0 92 0 12
2017 CS-02 43 37 11 4 4 1 0 81 8 74
2017 CS-03 34 45 14 5 1 0 0 79 7 76
2017 CS-04 46 37 7 7 2 0 0 83 10 41
2014 CS 53 33 7 5 2 0 0 87 7 255
2014 CS-01 57 21 14 7 0 0 0 79 7 14
2014 CS-02 44 39 9 6 2 0 0 83 7 107
2014 CS-03 58 30 5 4 2 0 1 89 6 84
2014 CS-04 63 29 2 2 2 0 0 93 5 41
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 41 38 13 5 3 0 0 78 8 214
2017 CS-01 25 67 8 0 0 0 0 92 0 12
2017 CS-02 44 31 18 3 4 0 0 76 7 74
2017 CS-03 38 43 11 5 3 0 0 82 8 76
2017 CS-04 41 37 12 5 5 0 0 78 10 41
2014 CS 40 39 10 6 4 1 1 80 10 256
2014 CS-01 50 43 7 0 0 0 0 93 0 14
2014 CS-02 39 40 10 6 3 1 2 81 9 108
2014 CS-03 41 40 10 5 5 0 0 81 10 84
2014 CS-04 34 39 15 5 5 2 0 75 10 41
2011 CS 35 37 14 7 5 0 1 73 13 347
2011 CS-01 33 29 29 0 8 0 0 63 8 24
2011 CS-02 35 38 16 7 4 0 0 73 11 137
2011 CS-03 34 39 10 9 7 0 1 74 16 116
2011 CS-04 38 38 10 10 3 0 0 77 13 60
2008 CS 29 38 15 11 8 0 0 67 18 304
2008 CS-01 48 18 15 6 12 0 0 67 18 33
2008 CS-02 22 42 14 16 6 0 0 63 22 125
2008 CS-03 31 36 14 8 10 0 1 68 18 88
2008 CS-04 37 40 16 5 2 0 0 77 7 43
2008 CS-05 18 45 18 18 0 0 0 64 18 11

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 33 9 4 3 1 0 83 8 214
2017 CS-01 33 33 25 0 0 8 0 73 0 12
2017 CS-02 51 31 7 7 3 1 0 84 10 74
2017 CS-03 53 33 8 3 4 0 0 86 7 76
2017 CS-04 46 37 10 2 5 0 0 83 7 41
2014 CS 48 29 13 5 3 2 1 79 8 256
2014 CS-01 50 43 7 0 0 0 0 93 0 14
2014 CS-02 45 26 18 6 1 2 3 75 7 108
2014 CS-03 52 26 10 4 7 1 0 79 11 84
2014 CS-04 44 37 10 5 2 2 0 82 8 41
2011 CS 42 32 12 7 5 2 1 76 12 347
2011 CS-01 38 21 29 4 4 0 4 61 9 24
2011 CS-02 41 36 9 7 1 4 1 82 8 137
2011 CS-03 44 28 11 8 8 0 1 73 16 116
2011 CS-04 43 32 12 8 5 0 0 75 13 60
2008 CS 36 35 14 8 5 1 1 72 13 304
2008 CS-01 42 21 15 12 9 0 0 64 21 33
2008 CS-02 31 38 15 8 6 0 2 71 14 125
2008 CS-03 41 33 10 9 5 2 0 76 14 88
2008 CS-04 40 40 19 2 0 0 0 79 2 43
2008 CS-05 27 45 18 0 0 9 0 80 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 36 9 4 2 0 0 85 7 212
2017 CS-01 27 45 27 0 0 0 0 73 0 11
2017 CS-02 55 27 10 7 1 0 0 82 8 73
2017 CS-03 50 37 8 1 4 0 0 87 5 76
2017 CS-04 46 44 0 7 2 0 0 90 10 41
2014 CS 49 33 7 7 3 0 1 83 11 256
2014 CS-01 50 43 7 0 0 0 0 93 0 14
2014 CS-02 47 31 6 10 3 0 2 80 13 108
2014 CS-03 49 32 8 6 5 0 0 81 11 84
2014 CS-04 49 42 2 5 2 0 0 90 7 41
2011 CS 38 34 11 9 7 1 1 73 15 347
2011 CS-01 38 25 13 17 8 0 0 63 25 24
2011 CS-02 37 36 11 10 4 1 1 75 14 137
2011 CS-03 39 35 8 6 10 1 1 75 17 116
2011 CS-04 42 32 15 5 7 0 0 73 12 60
2008 CS 34 36 13 11 6 1 0 70 17 304
2008 CS-01 48 12 18 9 12 0 0 61 21 33
2008 CS-02 28 36 13 16 6 1 0 65 23 125
2008 CS-03 38 35 10 11 6 0 0 73 17 88
2008 CS-04 35 51 9 2 0 2 0 88 2 43
2008 CS-05 27 45 27 0 0 0 0 73 0 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 80 14 3 2 0 0 1 95 2 214
2017 CS-01 67 25 8 0 0 0 0 92 0 12
2017 CS-02 81 14 3 1 0 0 1 96 1 74
2017 CS-03 79 16 3 1 0 0 1 96 1 76
2017 CS-04 83 7 5 5 0 0 0 90 5 41
2014 CS 77 15 3 1 0 1 2 95 2 256
2014 CS-01 71 14 0 7 0 0 7 92 8 14
2014 CS-02 72 20 4 1 0 0 3 95 1 108
2014 CS-03 75 14 4 1 1 2 2 94 3 84
2014 CS-04 90 7 2 0 0 0 0 98 0 41
2011 CS 75 15 6 2 2 0 1 91 4 345
2011 CS-01 75 17 0 4 4 0 0 92 8 24
2011 CS-02 74 21 4 1 0 0 1 95 1 136
2011 CS-03 74 13 7 3 3 0 0 87 6 115
2011 CS-04 83 8 3 2 2 0 2 93 3 60
2008 CS 77 13 3 2 2 1 3 93 4 303
2008 CS-01 76 9 9 0 3 0 3 88 3 33
2008 CS-02 73 16 2 3 2 2 3 93 5 125
2008 CS-03 74 15 3 2 2 0 3 92 5 87
2008 CS-04 93 5 0 0 0 0 2 100 0 43
2008 CS-05 82 0 9 9 0 0 0 82 9 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 51 26 5 5 6 3 3 83 12 214
2017 CS-01 17 67 8 8 0 0 0 83 8 12
2017 CS-02 50 20 9 3 8 3 7 78 12 74
2017 CS-03 59 24 1 5 7 4 0 86 12 76
2017 CS-04 54 29 2 7 5 0 2 85 13 41
2014 CS 50 24 7 4 4 5 6 84 9 256
2014 CS-01 64 14 7 7 0 7 0 85 8 14
2014 CS-02 48 24 3 5 6 6 9 85 12 108
2014 CS-03 45 32 7 5 4 5 2 83 9 84
2014 CS-04 58 15 12 0 2 5 7 83 3 41
2011 CS 44 30 8 7 9 1 1 75 16 348
2011 CS-01 33 58 8 0 0 0 0 92 0 24
2011 CS-02 45 29 7 9 8 2 0 75 17 137
2011 CS-03 44 29 8 7 10 0 2 75 18 116
2011 CS-04 48 21 10 7 10 2 3 72 17 61

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 63 24 7 3 4 0 0 87 7 214
2017 CS-01 50 50 0 0 0 0 0 100 0 12
2017 CS-02 58 23 7 5 7 0 0 81 12 74
2017 CS-03 70 20 8 0 3 0 0 89 3 76
2017 CS-04 63 27 5 2 2 0 0 90 5 41

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 60 27 7 3 3 0 0 87 6 214
2017 CS-01 50 42 8 0 0 0 0 92 0 12
2017 CS-02 57 24 8 4 5 1 0 82 10 74
2017 CS-03 64 24 8 1 3 0 0 88 4 76
2017 CS-04 66 27 5 2 0 0 0 93 2 41

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 59 29 6 4 3 0 0 87 7 214
2017 CS-01 50 42 0 8 0 0 0 92 8 12
2017 CS-02 55 28 8 4 4 0 0 84 8 74
2017 CS-03 61 30 5 1 3 0 0 91 4 76
2017 CS-04 63 27 2 5 2 0 0 90 7 41
2014 CS 52 32 8 5 2 0 0 85 7 256
2014 CS-01 57 43 0 0 0 0 0 100 0 14
2014 CS-02 50 30 11 5 3 1 1 81 8 108
2014 CS-03 52 33 5 7 2 0 0 86 10 84
2014 CS-04 54 34 7 2 2 0 0 88 5 41
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 34 18 11 4 7 4 65 16 85
2017 CS-03 24 39 12 7 2 7 7 74 11 41
2017 CS-04 24 27 24 9 6 9 0 56 17 33
2014 CS 37 29 13 5 6 4 7 74 12 85
2014 CS-03 33 33 10 6 8 4 6 73 16 49
2014 CS-04 43 32 14 4 4 0 4 78 7 28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 36 23 7 3 6 0 65 11 214
2017 CS-01 0 67 33 0 0 0 0 67 0 12
2017 CS-02 26 28 26 5 4 11 0 61 11 74
2017 CS-03 21 42 21 7 3 7 0 68 10 76
2017 CS-04 29 37 17 12 5 0 0 66 17 41
2014 CS 25 33 18 5 6 13 0 66 13 256
2014 CS-01 14 43 21 7 7 7 0 62 15 14
2014 CS-02 26 31 21 6 5 12 0 64 12 108
2014 CS-03 24 36 14 5 6 15 0 70 13 84
2014 CS-04 27 32 15 5 10 12 0 67 17 41
2011 CS 15 27 24 9 9 14 1 51 21 346
2011 CS-01 17 33 13 0 21 17 0 60 25 24
2011 CS-02 12 23 24 10 9 20 2 45 24 137
2011 CS-03 18 30 24 6 9 12 1 55 17 116
2011 CS-04 17 31 29 14 5 5 0 50 20 59

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 20 34 27 11 6 2 0 55 17 213
2017 CS-01 0 42 42 17 0 0 0 42 17 12
2017 CS-02 24 26 26 14 5 5 0 53 20 74
2017 CS-03 17 42 29 7 4 1 0 60 11 76
2017 CS-04 20 32 25 10 13 0 0 52 23 40
2014 CS 20 41 19 8 8 4 0 64 17 256
2014 CS-01 7 43 21 7 14 7 0 54 23 14
2014 CS-02 20 42 21 8 6 3 0 64 14 108
2014 CS-03 23 40 19 5 8 5 0 66 14 84
2014 CS-04 20 36 12 15 12 5 0 59 28 41
2011 CS 11 31 24 17 14 3 0 44 32 345
2011 CS-01 13 33 13 13 21 4 4 50 36 24
2011 CS-02 12 28 24 18 14 4 0 42 34 136
2011 CS-03 12 34 24 16 12 2 0 46 29 116
2011 CS-04 8 32 27 19 14 0 0 41 32 59
2008 CS 14 32 21 18 12 3 0 47 31 303
2008 CS-01 3 33 21 18 21 3 0 38 41 33
2008 CS-02 14 24 25 19 14 4 0 39 35 125
2008 CS-03 17 39 18 17 9 0 0 56 26 88
2008 CS-04 14 43 14 17 10 2 0 59 27 42
2008 CS-05 18 36 36 9 0 0 0 55 9 11

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 28 28 17 8 7 0 43 27 213
2017 CS-01 0 25 42 33 0 0 0 25 33 12
2017 CS-02 17 28 24 12 5 11 1 52 20 74
2017 CS-03 12 28 28 19 7 7 0 43 27 75
2017 CS-04 5 29 27 15 20 5 0 36 36 41
2014 CS 15 34 21 13 7 9 0 54 23 255
2014 CS-01 0 36 29 0 14 14 7 45 18 14
2014 CS-02 20 35 25 10 4 7 0 58 15 107
2014 CS-03 17 32 15 14 10 12 0 55 27 84
2014 CS-04 7 37 14 24 12 5 0 46 39 41
2011 CS 9 26 23 23 10 9 1 38 36 348
2011 CS-01 8 42 17 4 13 13 4 60 20 24
2011 CS-02 12 20 23 23 7 14 1 38 36 137
2011 CS-03 7 34 25 18 9 7 0 44 30 116
2011 CS-04 7 16 20 39 16 2 0 23 57 61
2008 CS 5 25 26 22 13 9 0 33 39 303
2008 CS-01 3 24 21 21 18 12 0 31 45 33
2008 CS-02 3 21 30 20 14 11 0 27 39 125
2008 CS-03 7 29 26 22 13 3 0 37 36 87
2008 CS-04 5 30 16 33 9 7 0 38 45 43
2008 CS-05 9 36 36 0 9 9 0 50 10 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 32 22 11 12 7 0 51 25 214
2017 CS-01 8 33 42 0 17 0 0 42 17 12
2017 CS-02 16 26 24 8 12 14 0 48 23 74
2017 CS-03 14 32 21 18 11 4 0 48 30 76
2017 CS-04 17 44 22 2 12 2 0 63 15 41
2014 CS 22 32 18 12 8 7 0 59 22 256
2014 CS-01 7 29 43 7 0 14 0 42 8 14
2014 CS-02 21 31 19 14 6 9 0 58 21 108
2014 CS-03 23 37 14 11 10 6 0 63 22 84
2014 CS-04 29 22 17 10 17 5 0 54 28 41
2011 CS 11 22 19 19 16 13 1 39 40 347
2011 CS-01 21 17 13 4 17 29 0 53 29 24
2011 CS-02 13 19 16 18 17 15 1 39 42 136
2011 CS-03 10 26 23 16 16 8 1 40 35 116
2011 CS-04 5 23 18 33 15 7 0 30 51 61
2008 CS 8 29 22 16 18 6 0 40 36 303
2008 CS-01 3 36 21 18 18 3 0 41 38 33
2008 CS-02 9 22 20 22 18 9 0 33 45 125
2008 CS-03 10 38 17 11 20 3 0 50 32 87
2008 CS-04 7 26 40 12 14 2 0 33 26 43
2008 CS-05 9 36 18 0 18 18 0 56 22 11

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 34 24 19 10 3 0 46 30 214
2017 CS-01 0 42 25 25 8 0 0 42 33 12
2017 CS-02 13 28 26 15 9 8 0 45 27 74
2017 CS-03 9 41 22 22 5 0 0 50 28 76
2017 CS-04 10 32 22 15 20 2 0 42 35 41
2014 CS 14 39 17 17 7 6 0 56 26 256
2014 CS-01 14 43 14 7 14 7 0 62 23 14
2014 CS-02 13 33 21 22 4 6 0 50 28 108
2014 CS-03 17 41 14 14 7 7 0 62 23 84
2014 CS-04 10 44 12 17 15 2 0 55 33 41
2011 CS 9 27 22 22 17 3 1 37 41 347
2011 CS-01 9 35 26 9 17 4 0 45 27 23
2011 CS-02 10 26 19 22 17 5 1 39 41 137
2011 CS-03 9 30 22 19 19 1 1 39 39 116
2011 CS-04 7 23 23 28 18 2 0 30 47 61
2008 CS 11 32 16 26 13 2 1 43 40 304
2008 CS-01 9 24 21 24 12 3 6 37 40 33
2008 CS-02 10 28 19 23 17 2 0 39 41 125
2008 CS-03 9 36 11 28 14 1 0 46 43 88
2008 CS-04 12 44 5 30 9 0 0 56 40 43
2008 CS-05 27 9 36 27 0 0 0 36 27 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 18 44 22 9 5 0 0 63 15 214
2017 CS-01 0 58 25 17 0 0 0 58 17 12
2017 CS-02 21 45 22 7 4 1 0 67 11 74
2017 CS-03 14 46 26 9 4 0 0 61 13 76
2017 CS-04 24 31 20 12 12 0 0 56 25 41
2014 CS 24 37 21 9 4 4 0 64 14 256
2014 CS-01 21 29 21 14 0 14 0 58 17 14
2014 CS-02 27 39 20 6 5 3 0 68 11 108
2014 CS-03 24 42 19 10 1 5 0 69 11 84
2014 CS-04 19 27 27 12 12 2 0 47 25 41
2011 CS 15 38 20 17 7 3 1 55 25 347
2011 CS-01 17 33 17 8 17 4 4 55 27 24
2011 CS-02 16 37 21 15 6 4 1 56 22 137
2011 CS-03 13 45 17 19 6 0 0 58 25 115
2011 CS-04 15 28 26 20 7 5 0 45 28 61

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 42 18 5 2 5 1 73 7 214
2017 CS-01 0 50 50 0 0 0 0 50 0 12
2017 CS-02 31 43 14 3 3 7 0 80 6 74
2017 CS-03 26 42 17 5 1 5 3 74 7 76
2017 CS-04 29 42 15 5 5 5 0 74 10 41
2014 CS 36 36 15 4 2 6 1 77 6 255
2014 CS-01 29 57 7 0 0 7 0 92 0 14
2014 CS-02 35 35 14 5 3 6 2 77 8 108
2014 CS-03 39 33 13 6 2 6 1 77 9 83
2014 CS-04 39 29 27 0 0 5 0 72 0 41
2011 CS 25 36 20 5 3 10 1 69 9 346
2011 CS-01 29 29 21 4 4 13 0 67 10 24
2011 CS-02 19 39 17 8 3 12 2 67 13 135
2011 CS-03 28 34 23 4 3 7 2 67 8 116
2011 CS-04 31 34 20 2 2 11 0 74 4 61

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 26 40 16 10 4 4 0 69 15 214
2017 CS-01 8 50 17 17 0 8 0 64 18 12
2017 CS-02 27 31 19 12 7 4 0 60 20 74
2017 CS-03 24 46 14 5 4 7 0 75 10 76
2017 CS-04 29 41 12 15 0 0 2 72 15 41
2014 CS 33 39 12 7 5 4 1 75 12 256
2014 CS-01 36 36 21 0 0 7 0 77 0 14
2014 CS-02 31 38 11 7 6 4 2 74 15 108
2014 CS-03 38 32 14 7 4 4 1 74 11 84
2014 CS-04 29 51 5 7 5 2 0 82 13 41
2011 CS 25 28 18 12 10 5 1 57 24 348
2011 CS-01 38 13 29 0 4 17 0 60 5 24
2011 CS-02 20 27 18 15 12 7 1 51 29 137
2011 CS-03 25 31 18 13 9 3 1 59 23 116
2011 CS-04 30 33 15 10 10 3 0 64 20 61
2008 CS 22 33 16 14 8 6 2 59 23 304
2008 CS-01 18 24 30 18 9 0 0 42 27 33
2008 CS-02 14 37 11 17 10 9 3 57 30 125
2008 CS-03 30 27 20 10 6 6 1 61 17 88
2008 CS-04 33 37 14 9 7 0 0 70 16 43
2008 CS-05 36 45 9 9 0 0 0 82 9 11

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 29 29 14 7 8 1 46 22 214
2017 CS-01 0 25 50 8 0 8 8 30 10 12
2017 CS-02 13 24 26 18 5 11 3 44 27 74
2017 CS-03 8 36 28 13 9 7 0 47 24 76
2017 CS-04 17 31 29 12 5 5 0 51 18 41
2014 CS 17 27 27 10 7 8 3 50 20 256
2014 CS-01 14 36 43 7 0 0 0 50 7 14
2014 CS-02 15 23 23 13 8 12 6 46 26 108
2014 CS-03 12 32 31 8 8 6 2 48 18 84
2014 CS-04 34 22 24 7 7 5 0 59 15 41
2011 CS 8 22 27 14 15 10 4 36 34 347
2011 CS-01 8 21 17 8 25 13 8 37 42 24
2011 CS-02 10 20 26 15 12 14 3 36 33 137
2011 CS-03 6 28 28 9 15 9 5 39 28 116
2011 CS-04 7 20 27 18 22 5 2 29 43 60

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 23 26 16 10 11 2 40 29 213
2017 CS-01 0 25 33 8 17 17 0 30 30 12
2017 CS-02 15 19 20 20 12 11 3 39 38 74
2017 CS-03 9 29 27 20 5 8 1 43 28 75
2017 CS-04 12 19 32 5 15 15 2 38 24 41
2014 CS 16 24 20 11 12 13 3 48 28 256
2014 CS-01 29 21 14 7 7 21 0 64 18 14
2014 CS-02 12 25 21 11 12 16 3 45 28 108
2014 CS-03 18 23 18 14 11 13 4 49 30 84
2014 CS-04 17 22 24 5 20 7 5 45 28 41
2011 CS 8 20 22 15 16 16 3 34 38 347
2011 CS-01 17 17 21 4 13 29 0 47 24 24
2011 CS-02 9 19 21 13 22 12 4 33 42 137
2011 CS-03 7 19 22 21 12 16 3 32 41 116
2011 CS-04 5 23 28 12 17 15 0 33 33 60

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 30 12 4 2 1 1 82 6 214
2017 CS-01 25 42 25 8 0 0 0 67 8 12
2017 CS-02 54 26 14 4 0 3 0 82 4 74
2017 CS-03 51 26 12 5 1 1 3 81 7 76
2017 CS-04 49 37 5 0 7 0 2 88 8 41
2014 CS 48 30 12 4 1 2 3 82 6 255
2014 CS-01 50 36 7 0 0 0 7 92 0 14
2014 CS-02 41 33 12 5 0 5 5 82 5 108
2014 CS-03 54 29 10 2 4 0 1 84 6 83
2014 CS-04 54 22 17 7 0 0 0 76 7 41

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 66 22 6 1 1 1 2 91 2 214
2017 CS-01 50 50 0 0 0 0 0 100 0 12
2017 CS-02 68 20 8 0 0 3 1 92 0 74
2017 CS-03 66 25 5 3 0 1 0 92 3 76
2017 CS-04 71 15 7 0 5 0 2 88 5 41
2014 CS 60 27 5 2 1 3 2 92 3 256
2014 CS-01 57 29 0 7 0 0 7 92 8 14
2014 CS-02 56 29 7 2 2 3 2 88 4 108
2014 CS-03 68 24 4 1 0 2 1 95 1 84
2014 CS-04 58 29 5 0 2 5 0 92 3 41
2011 CS 56 21 11 3 1 3 3 83 5 345
2011 CS-01 63 25 8 4 0 0 0 88 4 24
2011 CS-02 51 25 12 4 1 4 3 81 6 137
2011 CS-03 53 17 16 4 2 4 4 76 7 115
2011 CS-04 73 19 2 0 2 2 3 96 2 59
2008 CS 55 24 10 4 2 3 3 84 6 304
2008 CS-01 45 33 9 6 3 3 0 81 9 33
2008 CS-02 45 27 11 6 2 4 6 80 8 125
2008 CS-03 60 20 10 2 2 2 2 85 5 88
2008 CS-04 77 14 5 2 0 0 2 93 2 43
2008 CS-05 64 36 0 0 0 0 0 100 0 11

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 37 17 11 10 1 1 61 22 214
2017 CS-01 0 58 25 8 8 0 0 58 17 12
2017 CS-02 21 35 15 12 14 1 1 58 26 74
2017 CS-03 25 35 22 8 9 0 0 60 17 76
2017 CS-04 24 37 12 12 10 2 2 64 23 41
2014 CS 21 37 18 12 7 4 0 60 21 256
2014 CS-01 21 29 29 0 7 14 0 58 8 14
2014 CS-02 21 36 18 15 8 2 0 58 24 108
2014 CS-03 23 36 20 13 6 2 0 60 19 84
2014 CS-04 17 41 12 12 10 7 0 63 24 41
2011 CS 20 33 19 14 12 1 1 54 27 346
2011 CS-01 29 33 13 13 13 0 0 63 25 24
2011 CS-02 20 26 21 16 15 1 1 47 31 137
2011 CS-03 18 32 23 14 12 0 1 50 27 114
2011 CS-04 23 43 13 11 8 2 0 67 20 61
2008 CS 18 35 22 13 10 1 0 54 23 303
2008 CS-01 18 27 21 18 12 3 0 47 31 33
2008 CS-02 14 34 27 14 11 1 0 48 25 125
2008 CS-03 27 33 17 10 11 1 0 61 22 88
2008 CS-04 12 50 19 12 5 2 0 63 17 42
2008 CS-05 27 45 18 9 0 0 0 73 9 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 29 15 21 18 1 3 43 41 212
2017 CS-01 0 33 8 33 25 0 0 33 58 12
2017 CS-02 9 27 18 16 26 1 1 38 44 73
2017 CS-03 17 34 8 24 13 1 3 53 38 76
2017 CS-04 15 22 20 20 15 0 8 40 38 40
2014 CS 16 20 18 19 22 2 3 38 43 256
2014 CS-01 7 14 14 14 43 0 7 23 62 14
2014 CS-02 16 16 16 22 26 3 2 33 50 108
2014 CS-03 20 19 23 20 15 1 1 40 37 84
2014 CS-04 10 27 22 12 20 2 7 41 35 41
2011 CS 9 19 19 16 32 2 4 29 50 347
2011 CS-01 0 17 21 8 50 4 0 17 61 24
2011 CS-02 10 11 20 23 31 1 4 22 57 137
2011 CS-03 9 22 17 11 36 2 3 32 50 115
2011 CS-04 8 30 20 13 21 2 7 41 38 61
2008 CS 9 24 15 24 25 1 1 34 50 304
2008 CS-01 3 15 21 36 21 3 0 19 59 33
2008 CS-02 6 18 15 28 30 2 2 25 60 125
2008 CS-03 15 32 11 20 22 0 0 47 42 88
2008 CS-04 12 37 19 7 21 0 5 51 29 43
2008 CS-05 18 18 18 27 18 0 0 36 45 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 20 34 25 11 4 5 0 57 16 214
2017 CS-01 0 25 67 8 0 0 0 25 8 12
2017 CS-02 23 26 22 14 7 9 0 54 22 74
2017 CS-03 20 41 25 8 3 4 0 63 11 76
2017 CS-04 25 34 27 10 5 0 0 58 15 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 34 37 17 3 2 7 0 76 5 214
2017 CS-01 8 67 17 8 0 0 0 75 8 12
2017 CS-02 35 31 16 4 3 11 0 74 8 74
2017 CS-03 30 38 25 0 3 4 0 71 3 76
2017 CS-04 46 36 7 2 0 7 0 89 3 41
2014 CS 46 31 14 2 1 5 1 82 3 256
2014 CS-01 36 21 21 7 0 14 0 67 8 14
2014 CS-02 41 33 16 2 1 5 3 80 3 108
2014 CS-03 49 32 15 0 1 2 0 83 1 84
2014 CS-04 58 17 7 5 2 10 0 84 8 41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 35 46