2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	38	7	6	6	0	81	12	232
2017	CR-03	62	29	2	7	0	0	90	7	42
2017	CR-04	38	36	7	7	12	0	74	19	107
2017	CR-05	42	44	10	4	0	0	86	4	80
2014	CR	44	42	8	5	1	0	86	6	233
2014	CR-03	50	46	4	0	0	0	96	0	26
2014	CR-04	44	39	8	8	2	0	82	10	141
2014	CR-05	42	47	9	2	0	0	89	2	66
2011	CR	49	41	3	3	2	0	91	5	297
2011	CR-03	66	32	2	0	0	0	98	0	44
2011	CR-04	49	41	5	3	2	1	90	5	167
2011	CR-05	46	44	1	5	4	0	90	9	78
2008	CR	49	36	7	6	1	0	86	7	288
2008	CR-03	57	27	8	8	0	0	84	8	37
2008	CR-04	50	36	7	6	0	1	87	6	166
2008	CR-05	43	44	5	6	3	0	86	9	80

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	62	27	4	3	3	0	90	6	231
2017	CR-03	79	12	5	2	2	0	90	5	42
2017	CR-04	57	29	6	3	5	1	87	8	106
2017	CR-05	63	31	2	4	0	0	94	4	80
2014	CR	63	29	4	2	2	0	92	3	234
2014	CR-03	50	42	8	0	0	0	92	0	26
2014	CR-04	63	27	4	3	3	0	90	6	142
2014	CR-05	67	30	3	0	0	0	97	0	66
2011	CR	72	21	3	2	1	0	93	3	297
2011	CR-03	73	27	0	0	0	0	100	0	44
2011	CR-04	74	17	4	2	1	1	92	4	167
2011	CR-05	63	28	4	4	1	0	91	5	78
2008	CR	68	21	6	2	1	1	90	4	286
2008	CR-03	67	14	14	3	3	0	81	6	36
2008	CR-04	70	24	4	1	1	1	94	2	165
2008	CR-05	66	21	6	4	1	1	89	5	80

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	57	26	7	6	3	0	0	83	9	230
2017	CR-03	73	18	5	3	3	0	0	90	5	40
2017	CR-04	58	22	7	7	5	1	0	81	11	107
2017	CR-05	49	35	9	7	0	0	0	84	7	80
2014	CR	49	32	9	9	1	0	0	81	10	234
2014	CR-03	50	39	8	4	0	0	0	88	4	26
2014	CR-04	51	30	8	8	2	0	0	81	10	142
2014	CR-05	45	32	11	12	0	0	0	77	12	66
2011	CR	57	24	7	8	3	0	0	81	12	296
2011	CR-03	77	23	0	0	0	0	0	100	0	43
2011	CR-04	56	24	9	8	2	1	1	81	10	167
2011	CR-05	46	23	8	15	8	0	0	69	23	78
2008	CR	59	23	7	7	4	0	1	82	11	288
2008	CR-03	73	14	8	5	0	0	0	86	5	37
2008	CR-04	60	23	6	5	4	1	1	85	9	166
2008	CR-05	50	25	8	10	6	0	1	76	16	80

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	29	8	6	10	0	0	76	16	231
2017	CR-03	55	36	5	5	0	0	0	90	5	42
2017	CR-04	36	27	9	7	21	0	0	63	28	107
2017	CR-05	54	30	9	4	3	0	0	85	6	79
2014	CR	38	39	8	9	6	0	0	77	15	233
2014	CR-03	42	54	0	4	0	0	0	96	4	26
2014	CR-04	38	37	8	11	6	0	0	75	16	142
2014	CR-05	35	37	11	9	8	0	0	72	17	65
2011	CR	41	41	8	4	5	0	0	83	10	292
2011	CR-03	49	40	2	2	7	0	0	88	9	43
2011	CR-04	40	39	10	4	6	1	1	80	10	163
2011	CR-05	38	46	6	6	3	0	0	85	9	78

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	33	7	9	10	0	1	74	19	232
2017	CR-03	62	31	5	2	0	0	0	93	2	42
2017	CR-04	33	31	6	13	17	0	1	64	30	107
2017	CR-05	37	37	11	6	6	0	1	76	13	80
2014	CR	32	37	14	11	5	0	0	69	16	234
2014	CR-03	38	54	0	8	0	0	0	92	8	26
2014	CR-04	32	32	16	13	7	0	0	64	20	142
2014	CR-05	29	42	17	9	3	0	0	71	12	66
2011	CR	30	42	14	8	5	0	1	73	14	296
2011	CR-03	33	47	16	2	0	0	2	81	2	43
2011	CR-04	27	41	12	11	8	1	1	69	19	167
2011	CR-05	36	41	15	6	0	0	1	78	6	78
2008	CR	28	40	14	11	4	0	2	70	16	288
2008	CR-03	27	41	19	8	0	0	5	71	9	37
2008	CR-04	31	38	14	10	4	1	2	71	14	166
2008	CR-05	26	44	8	14	8	0	1	71	22	80

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	33	18	10	11	0	0	60	22	232
2017	CR-03	31	33	17	10	10	0	0	64	19	42
2017	CR-04	27	28	16	12	16	0	1	56	28	107
2017	CR-05	25	39	23	9	5	0	0	64	14	80
2014	CR	21	39	21	10	9	0	0	60	19	234
2014	CR-03	23	46	23	4	4	0	0	69	8	26
2014	CR-04	20	38	21	11	10	0	1	58	21	142
2014	CR-05	23	38	20	9	11	0	0	61	20	66
2011	CR	27	35	19	8	8	1	2	64	16	294
2011	CR-03	25	27	25	7	9	0	7	56	17	44
2011	CR-04	30	32	20	8	7	1	2	63	16	167
2011	CR-05	23	47	13	8	8	1	0	70	16	75
2008	CR	26	35	21	8	8	1	1	62	17	287
2008	CR-03	22	30	19	14	16	0	0	51	30	37
2008	CR-04	31	37	18	5	7	1	1	69	12	165
2008	CR-05	20	34	25	13	8	1	0	54	20	80

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	34	12	11	12	0	0	65	23	232
2017	CR-03	38	21	24	10	7	0	0	60	17	42
2017	CR-04	30	28	9	12	20	0	1	59	32	107
2017	CR-05	29	46	11	9	5	0	0	75	14	80
2014	CR	26	38	14	12	9	0	0	64	21	234
2014	CR-03	38	31	15	0	15	0	0	69	15	26
2014	CR-04	22	39	16	14	9	0	0	60	23	142
2014	CR-05	30	39	11	12	8	0	0	70	20	66
2011	CR	27	38	14	12	7	0	1	66	20	296
2011	CR-03	21	28	16	19	12	0	5	51	32	43
2011	CR-04	26	43	13	11	6	1	1	70	18	167
2011	CR-05	31	35	14	12	8	0	1	66	19	78
2008	CR	30	38	12	10	9	0	0	68	20	286
2008	CR-03	22	27	16	14	22	0	0	49	35	37
2008	CR-04	34	38	10	10	5	1	1	73	16	164
2008	CR-05	25	43	13	9	11	0	0	68	20	80

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	34	8	4	8	0	80	12	232
2017	CR-03	60	31	7	2	0	0	90	2	42
2017	CR-04	37	31	8	7	17	1	68	24	107
2017	CR-05	49	40	9	2	0	0	89	2	80
2014	CR	35	41	11	7	5	0	77	12	234
2014	CR-03	54	42	4	0	0	0	96	0	26
2014	CR-04	33	38	13	10	6	0	71	15	142
2014	CR-05	33	47	9	5	6	0	80	11	66

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	27	15	5	9	1	1	70	15	232
2017	CR-03	67	19	5	7	0	2	0	88	7	42
2017	CR-04	36	22	21	4	18	0	0	58	22	107
2017	CR-05	36	38	12	6	2	2	2	78	9	80
2014	CR	32	33	14	11	8	0	1	67	19	234
2014	CR-03	50	42	4	0	4	0	0	92	4	26
2014	CR-04	30	35	12	11	10	0	2	66	21	142
2014	CR-05	32	26	23	15	4	0	0	58	20	66
2011	CR	42	38	11	5	2	1	1	81	8	296
2011	CR-03	55	36	9	0	0	0	0	91	0	44
2011	CR-04	39	39	11	5	3	2	1	80	9	166
2011	CR-05	42	36	12	5	3	0	3	80	8	78

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	15	18	7	12	4	21	52	25	231
2017	CR-03	24	10	17	2	7	5	36	56	16	42
2017	CR-04	24	17	18	6	17	2	17	50	28	106
2017	CR-05	24	16	18	10	7	6	19	53	23	80
2014	CR	20	18	19	6	11	2	24	52	22	234
2014	CR-03	31	19	15	4	4	0	27	68	11	26
2014	CR-04	22	20	18	6	12	3	19	54	23	142
2014	CR-05	12	15	23	6	11	2	32	41	25	66
2011	CR	31	18	12	9	9	3	17	62	22	297
2011	CR-03	30	27	11	2	9	5	16	71	14	44
2011	CR-04	34	17	13	9	10	4	14	62	23	167
2011	CR-05	28	17	13	12	8	1	22	58	25	78
2008	CR	32	25	11	4	7	4	16	71	14	288
2008	CR-03	35	22	8	0	0	0	35	88	0	37
2008	CR-04	34	23	11	5	8	4	14	70	17	166
2008	CR-05	26	31	13	4	9	6	11	70	15	80

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	42	17	6	11	0	0	65	17	229
2017	CR-03	36	36	19	2	7	0	0	71	10	42
2017	CR-04	20	38	16	8	17	0	0	59	25	104
2017	CR-05	21	49	19	5	6	0	0	70	11	80
2014	CR	22	46	15	9	8	0	0	68	17	234
2014	CR-03	31	50	11	4	4	0	0	81	8	26
2014	CR-04	21	44	15	12	8	0	1	65	20	142
2014	CR-05	21	49	17	5	9	0	0	70	14	66
2011	CR	28	41	18	8	5	0	0	69	13	293
2011	CR-03	28	47	16	7	2	0	0	74	9	43
2011	CR-04	27	41	18	8	5	1	1	69	13	165
2011	CR-05	29	38	18	8	8	0	0	66	16	77
2008	CR	29	36	17	11	6	0	0	65	18	285
2008	CR-03	33	28	17	17	6	0	0	61	22	36
2008	CR-04	29	39	15	10	5	1	0	69	16	165
2008	CR-05	27	35	19	10	9	0	0	62	19	79

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	36	16	12	9	0	0	63	21	230
2017	CR-03	40	45	12	2	0	0	0	86	2	42
2017	CR-04	22	31	17	13	16	0	0	53	30	105
2017	CR-05	27	35	17	15	5	0	0	63	20	80
2014	CR	23	33	18	13	12	0	0	57	25	234
2014	CR-03	27	42	15	4	12	0	0	69	15	26
2014	CR-04	23	31	17	14	14	1	1	54	29	142
2014	CR-05	23	33	21	14	9	0	0	56	23	66
2011	CR	20	36	17	15	11	0	0	57	26	297
2011	CR-03	20	45	20	11	2	0	0	66	14	44
2011	CR-04	22	31	20	14	13	1	0	53	27	167
2011	CR-05	18	42	12	18	10	0	0	60	28	78

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	36	13	7	7	0	74	13	230
2017	CR-03	62	26	10	2	0	0	88	2	42
2017	CR-04	31	33	12	9	13	1	65	22	105
2017	CR-05	32	44	15	7	1	0	76	9	80

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	33	12	4	4	0	0	80	8	228
2017	CR-03	56	39	2	2	0	0	0	95	2	41
2017	CR-04	43	30	11	6	9	1	0	74	15	104
2017	CR-05	48	31	17	2	1	0	0	79	4	80
2014	CR	35	42	14	4	3	1	0	78	8	234
2014	CR-03	42	50	7	0	0	0	0	93	0	26
2014	CR-04	35	40	15	4	4	1	1	76	8	142
2014	CR-05	30	42	15	6	4	2	0	74	11	66
2011	CR	38	43	12	4	2	2	0	82	6	296
2011	CR-03	43	43	7	2	2	2	0	88	5	44
2011	CR-04	37	43	11	5	1	2	0	82	7	166
2011	CR-05	36	44	13	4	3	1	0	81	6	78
2008	CR	44	37	11	5	2	1	0	82	7	287
2008	CR-03	42	39	11	3	3	0	3	83	6	36
2008	CR-04	45	40	8	5	1	1	0	86	5	166
2008	CR-05	43	30	16	5	4	3	0	74	9	80

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	35	15	10	10	64	21	230
2017	CR-03	48	26	19	5	2	74	7	42
2017	CR-04	27	26	15	14	18	52	32	105
2017	CR-05	23	50	14	9	5	73	14	80

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	33	14	3	4	0	0	78	8	230
2017	CR-03	44	34	12	5	5	0	0	78	10	41
2017	CR-04	43	35	13	3	6	0	0	78	8	106
2017	CR-05	47	31	16	2	2	0	0	79	5	80
2014	CR	56	29	12	0	2	0	0	86	3	231
2014	CR-03	66	27	4	0	4	0	0	92	4	26
2014	CR-04	56	28	14	0	2	1	0	84	2	139
2014	CR-05	53	33	11	2	2	0	0	86	3	66
2011	CR	50	35	11	2	0	1	0	87	2	296
2011	CR-03	57	32	9	2	0	0	0	89	2	44
2011	CR-04	52	35	10	1	0	1	1	88	1	167
2011	CR-05	43	36	14	4	1	1	0	80	5	77

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	34	18	9	11	0	0	62	20	231
2017	CR-03	40	33	21	5	0	0	0	74	5	42
2017	CR-04	26	28	19	9	17	1	0	54	27	106
2017	CR-05	25	40	15	11	9	0	0	65	20	80
2014	CR	20	39	17	12	10	1	0	60	23	234
2014	CR-03	31	42	12	4	12	0	0	73	15	26
2014	CR-04	18	41	14	13	12	2	1	60	25	142
2014	CR-05	21	32	27	14	6	0	0	53	20	66
2011	CR	21	42	17	11	6	1	1	65	17	295
2011	CR-03	19	56	12	7	2	2	2	78	10	43
2011	CR-04	23	39	15	11	9	1	2	64	21	167
2011	CR-05	21	42	25	12	1	0	0	62	13	77

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	33	19	7	9	0	65	16	229
2017	CR-03	34	44	17	2	2	0	78	5	41
2017	CR-04	32	27	19	8	15	0	58	23	105
2017	CR-05	32	34	21	7	5	0	66	12	80
2014	CR	23	37	19	11	9	1	61	20	234
2014	CR-03	39	31	19	4	8	0	69	12	26
2014	CR-04	19	40	16	13	11	1	59	24	142
2014	CR-05	26	33	24	11	4	2	60	15	66

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	37	15	5	7	0	0	73	12	231
2017	CR-03	45	40	10	0	0	2	2	90	0	42
2017	CR-04	29	30	18	9	13	0	0	59	23	106
2017	CR-05	39	43	14	2	2	0	0	81	5	80
2014	CR	26	43	18	7	5	1	0	69	12	234
2014	CR-03	42	34	15	4	4	0	0	77	8	26
2014	CR-04	23	45	16	8	7	1	0	68	16	142
2014	CR-05	27	41	24	5	1	2	0	69	6	66
2011	CR	35	41	17	4	3	1	0	77	7	295
2011	CR-03	42	30	21	2	0	2	2	76	2	43
2011	CR-04	35	42	14	5	4	1	0	78	8	166
2011	CR-05	32	44	19	3	3	0	0	76	5	78

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	41	9	6	9	0	0	76	15	231
2017	CR-03	50	33	2	7	7	0	0	83	14	42
2017	CR-04	33	38	9	5	14	1	0	71	19	106
2017	CR-05	29	50	13	5	4	0	0	79	9	80
2014	CR	33	40	16	5	5	1	0	74	10	233
2014	CR-03	54	27	12	4	4	0	0	81	8	26
2014	CR-04	33	41	13	4	7	1	0	75	11	141
2014	CR-05	27	41	24	6	1	0	0	68	8	66
2011	CR	31	48	12	5	3	0	0	80	8	296
2011	CR-03	39	39	14	7	2	0	0	77	9	44
2011	CR-04	31	49	13	4	2	1	1	81	6	167
2011	CR-05	26	52	10	6	5	0	0	78	12	77
2008	CR	38	36	13	9	4	0	0	74	13	288
2008	CR-03	35	27	19	16	3	0	0	62	19	37
2008	CR-04	43	36	10	8	3	1	0	79	11	166
2008	CR-05	29	41	16	8	6	0	0	70	14	80

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	29	8	4	1	0	1	86	5	232
2017	CR-03	79	21	0	0	0	0	0	100	0	42
2017	CR-04	54	25	8	8	2	1	2	82	10	107
2017	CR-05	44	40	12	2	0	0	1	85	3	80
2014	CR	53	31	11	3	2	0	0	84	5	234
2014	CR-03	73	12	8	4	4	0	0	85	8	26
2014	CR-04	52	35	10	1	1	0	1	87	3	142
2014	CR-05	47	30	15	5	3	0	0	77	8	66
2011	CR	53	28	13	4	0	1	1	83	4	295
2011	CR-03	79	19	2	0	0	0	0	98	0	43
2011	CR-04	48	30	14	4	0	1	2	81	4	166
2011	CR-05	49	31	15	3	1	1	0	81	4	78
2008	CR	42	34	16	4	3	0	0	76	7	288
2008	CR-03	62	22	11	3	3	0	0	84	5	37
2008	CR-04	40	35	17	5	2	1	0	76	7	166
2008	CR-05	39	38	15	4	5	0	0	76	9	80

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	13	13	24	26	14	1	7	44	29	231
2017	CR-03	0	5	24	31	24	0	17	66	6	42
2017	CR-04	21	11	21	26	13	1	7	43	35	106
2017	CR-05	11	21	30	20	11	2	4	33	35	80
2014	CR	9	21	39	16	7	1	6	25	33	234
2014	CR-03	4	8	42	7	12	4	23	26	16	26
2014	CR-04	10	25	32	21	8	1	3	31	36	142
2014	CR-05	11	20	53	8	5	0	5	13	32	66
2011	CR	8	18	32	25	11	1	6	38	27	294
2011	CR-03	5	5	26	42	19	0	5	63	10	43
2011	CR-04	8	18	31	22	12	2	8	38	28	165
2011	CR-05	6	24	37	23	5	0	4	29	32	78
2008	CR	8	25	30	22	10	1	4	33	35	288
2008	CR-03	0	19	24	19	27	5	5	52	21	37
2008	CR-04	8	26	30	22	8	1	4	32	36	166
2008	CR-05	11	26	33	23	4	0	4	27	39	80

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	9	18	26	25	4	8	58	22	230
2017	CR-03	2	0	7	27	41	2	20	88	3	41
2017	CR-04	19	14	17	23	20	2	6	46	36	106
2017	CR-05	5	6	25	30	24	6	4	59	12	80
2014	CR	9	18	28	23	11	3	8	38	30	233
2014	CR-03	0	8	31	19	15	0	27	48	11	26
2014	CR-04	12	19	24	24	13	5	3	40	34	141
2014	CR-05	6	18	35	21	6	2	12	32	28	66
2011	CR	5	16	24	25	16	4	9	48	25	293
2011	CR-03	2	5	26	35	21	2	9	63	8	43
2011	CR-04	7	20	21	23	15	4	10	45	31	164
2011	CR-05	3	14	29	24	18	6	5	48	19	78
2008	CR	7	15	33	20	16	4	4	39	24	284
2008	CR-03	3	5	32	24	27	5	3	56	9	37
2008	CR-04	6	19	31	18	17	5	4	39	27	163
2008	CR-05	11	13	39	22	9	1	5	32	26	79

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	13	15	21	21	18	3	9	45	31	230
2017	CR-03	0	7	15	24	29	10	15	71	10	41
2017	CR-04	23	17	16	20	14	1	9	38	44	106
2017	CR-05	6	16	32	21	17	2	5	41	24	80
2014	CR	11	26	31	13	8	4	6	24	42	233
2014	CR-03	0	19	19	19	12	4	27	45	27	26
2014	CR-04	13	25	34	13	7	4	3	22	42	141
2014	CR-05	11	30	29	12	8	5	6	22	46	66
2011	CR	10	18	27	19	13	4	8	37	32	293
2011	CR-03	5	12	19	26	24	2	12	58	19	42
2011	CR-04	12	18	24	19	13	4	10	37	35	165
2011	CR-05	10	19	35	17	9	6	4	29	33	78
2008	CR	11	21	31	17	13	5	4	33	34	285
2008	CR-03	5	14	11	24	27	14	5	63	23	37
2008	CR-04	10	22	28	18	13	5	4	33	35	165
2008	CR-05	13	23	44	13	5	1	1	18	37	78

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	8	4	19	31	28	3	7	66	13	230
2017	CR-03	2	0	5	22	51	7	12	91	3	41
2017	CR-04	14	5	20	31	24	1	6	58	20	106
2017	CR-05	2	5	25	36	24	4	4	65	8	80
2014	CR	4	13	29	26	16	4	9	48	19	231
2014	CR-03	0	8	15	23	23	8	23	67	11	26
2014	CR-04	3	15	26	30	16	4	7	51	20	140
2014	CR-05	9	9	40	18	12	3	8	35	21	65
2011	CR	3	11	25	34	19	1	7	57	16	291
2011	CR-03	2	2	19	35	26	2	14	72	6	43
2011	CR-04	4	10	25	35	19	1	7	58	15	162
2011	CR-05	4	15	29	32	15	0	4	49	20	78
2008	CR	3	10	29	32	19	2	4	55	14	285
2008	CR-03	3	5	24	27	32	3	5	65	9	37
2008	CR-04	2	10	30	29	21	3	4	54	14	165
2008	CR-05	5	9	32	42	8	0	4	52	15	78

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	12	17	25	24	2	9	55	26	230
2017	CR-03	0	0	12	29	37	0	22	84	0	41
2017	CR-04	19	18	19	21	16	4	5	40	40	107
2017	CR-05	8	10	16	29	29	0	8	63	19	79
2014	CR	12	20	24	21	15	1	6	39	35	233
2014	CR-03	4	8	19	15	35	0	19	62	14	26
2014	CR-04	14	19	25	21	14	2	4	38	35	141
2014	CR-05	12	26	24	21	9	0	8	33	41	66
2011	CR	7	15	27	22	20	1	8	46	24	291
2011	CR-03	2	10	24	21	29	2	12	58	14	42
2011	CR-04	7	14	29	23	19	1	7	45	23	163
2011	CR-05	9	18	27	22	18	0	6	42	29	78
2008	CR	11	12	28	20	22	1	5	45	25	283
2008	CR-03	3	5	30	19	41	0	3	61	8	37
2008	CR-04	9	13	26	21	24	2	6	48	24	163
2008	CR-05	19	13	29	21	10	1	6	33	35	78

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	13	19	20	18	6	9	45	33	230
2017	CR-03	0	5	10	22	34	10	20	79	7	41
2017	CR-04	23	21	20	16	13	1	7	32	47	106
2017	CR-05	11	9	24	25	15	10	6	48	24	80
2014	CR	10	19	23	19	19	4	6	42	33	231
2014	CR-03	4	16	20	12	24	8	16	48	26	25
2014	CR-04	11	22	23	17	18	4	4	38	36	140
2014	CR-05	9	15	23	24	20	3	6	48	27	66
2011	CR	7	17	23	23	17	3	11	46	27	292
2011	CR-03	5	16	14	26	19	2	19	56	26	43
2011	CR-04	8	18	23	20	17	4	10	43	30	163
2011	CR-05	6	14	26	24	18	4	8	48	23	78
2008	CR	11	20	23	20	17	3	5	40	34	286
2008	CR-03	0	16	35	19	19	3	8	42	18	37
2008	CR-04	12	22	21	18	17	4	5	39	38	165
2008	CR-05	14	18	22	24	15	3	5	42	34	79

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	13	21	21	20	4	10	47	28	230
2017	CR-03	0	2	15	17	39	7	20	77	3	41
2017	CR-04	21	16	14	20	17	3	9	42	42	106
2017	CR-05	5	15	35	25	12	4	4	41	21	80
2014	CR	10	18	30	16	13	6	6	33	33	233
2014	CR-03	0	11	27	4	31	8	19	48	15	26
2014	CR-04	13	22	24	20	12	7	3	35	38	141
2014	CR-05	9	14	44	12	9	5	8	24	26	66

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	62	25	3	5	3	0	1	88	9	232
2017	CR-03	60	31	0	7	0	0	2	93	7	42
2017	CR-04	62	20	5	6	7	0	1	82	13	107
2017	CR-05	66	26	4	4	0	0	0	93	4	80
2014	CR	57	24	10	4	3	1	1	82	7	233
2014	CR-03	58	38	4	0	0	0	0	96	0	26
2014	CR-04	55	22	13	4	3	1	1	80	7	141
2014	CR-05	59	23	8	6	3	2	0	83	9	66
2011	CR	61	22	9	4	2	0	2	85	6	297
2011	CR-03	75	23	0	0	0	0	2	100	0	44
2011	CR-04	60	22	10	4	1	1	2	85	5	167
2011	CR-05	53	23	10	8	4	0	3	78	12	78
2008	CR	58	17	8	7	4	0	6	80	11	288
2008	CR-03	57	16	11	5	0	0	11	82	6	37
2008	CR-04	55	20	8	7	4	1	5	80	11	166
2008	CR-05	66	13	5	8	6	0	3	81	14	80

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	32	14	7	12	3	3	65	20	232
2017	CR-03	31	38	12	5	7	5	2	74	13	42
2017	CR-04	23	30	15	7	21	1	3	55	29	107
2017	CR-05	37	29	14	7	4	5	4	73	12	80
2014	CR	23	28	27	12	8	1	1	52	21	233
2014	CR-03	23	46	12	8	8	0	4	72	16	26
2014	CR-04	21	25	29	13	11	1	1	47	24	141
2014	CR-05	26	29	29	12	3	0	2	55	15	66

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	25	10	8	12	0	69	20	231
2017	CR-03	54	24	10	10	2	0	78	12	41
2017	CR-04	37	21	11	10	21	0	58	31	107
2017	CR-05	49	30	9	5	6	1	80	11	80
2014	CR	33	32	15	10	8	2	66	18	234
2014	CR-03	34	46	8	4	4	4	84	8	26
2014	CR-04	34	31	15	9	10	1	66	19	142
2014	CR-05	32	27	20	14	4	3	61	19	66

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	29	17	8	10	1	0	64	19	231
2017	CR-03	46	32	10	5	7	0	0	78	12	41
2017	CR-04	25	28	20	10	17	0	0	53	27	107
2017	CR-05	40	30	16	6	4	4	0	73	10	80
2014	CR	21	37	17	15	8	1	1	60	23	234
2014	CR-03	31	54	12	4	0	0	0	85	4	26
2014	CR-04	21	36	17	13	10	2	1	59	23	142
2014	CR-05	17	33	18	24	6	0	2	51	31	66
2011	CR	27	31	17	14	8	2	0	60	23	294
2011	CR-03	21	44	16	16	0	2	0	67	17	43
2011	CR-04	27	29	20	11	10	2	0	58	22	167
2011	CR-05	30	27	12	19	9	1	1	59	29	77
2008	CR	24	33	16	15	7	3	1	60	23	288
2008	CR-03	18	39	24	16	3	0	0	58	18	38
2008	CR-04	23	33	16	16	6	5	2	60	23	166
2008	CR-05	29	33	13	13	11	1	1	63	24	80

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	26	18	7	11	8	1	60	20	232
2017	CR-03	38	31	12	5	5	10	0	76	11	42
2017	CR-04	22	22	21	11	18	4	1	47	30	107
2017	CR-05	32	28	17	2	5	14	1	71	9	80
2014	CR	19	28	19	12	14	6	2	52	28	233
2014	CR-03	19	39	8	4	8	15	8	75	15	26
2014	CR-04	18	28	19	11	17	6	1	49	30	142
2014	CR-05	20	26	25	15	9	3	2	48	26	65
2011	CR	27	28	15	12	11	7	0	58	25	294
2011	CR-03	28	35	16	7	9	5	0	66	17	43
2011	CR-04	25	28	16	10	13	8	1	58	24	167
2011	CR-05	30	21	13	22	10	4	0	53	34	77
2008	CR	28	26	14	11	10	9	1	61	24	288
2008	CR-03	32	26	16	8	11	8	0	63	20	38
2008	CR-04	25	24	16	13	10	10	2	55	26	166
2008	CR-05	35	31	5	10	10	9	0	73	22	80

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	17	22	22	12	14	13	2	45	30	231
2017	CR-03	26	26	12	17	7	10	2	59	27	42
2017	CR-04	13	16	23	14	22	10	2	33	41	106
2017	CR-05	16	26	26	6	7	16	1	52	17	80
2014	CR	8	20	27	17	14	13	2	33	36	234
2014	CR-03	8	31	12	12	12	23	4	53	32	26
2014	CR-04	9	17	28	15	17	13	1	30	38	142
2014	CR-05	5	23	30	21	8	11	3	32	33	66

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	35	10	6	9	0	74	16	232
2017	CR-03	36	43	14	5	2	0	79	7	42
2017	CR-04	36	29	11	7	16	0	65	23	107
2017	CR-05	46	36	6	5	5	1	84	10	80
2014	CR	24	43	16	8	8	0	68	16	234
2014	CR-03	31	46	19	0	4	0	77	4	26
2014	CR-04	23	42	13	10	11	0	66	21	142
2014	CR-05	24	44	21	8	3	0	68	11	66

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	28	16	6	6	0	1	71	12	232
2017	CR-03	52	31	14	0	2	0	0	83	2	42
2017	CR-04	43	23	17	7	9	0	1	66	17	107
2017	CR-05	38	32	16	9	2	1	1	72	11	80
2014	CR	37	37	13	8	4	1	0	74	12	234
2014	CR-03	42	50	4	0	0	4	0	96	0	26
2014	CR-04	37	33	13	11	6	0	1	70	17	142
2014	CR-05	35	39	18	5	1	2	0	75	6	66
2011	CR	34	37	12	12	4	0	1	72	16	296
2011	CR-03	41	41	11	7	0	0	0	82	7	44
2011	CR-04	33	36	10	13	7	1	1	70	20	166
2011	CR-05	35	35	17	13	1	0	0	69	14	78
2008	CR	33	32	15	9	8	1	1	66	18	288
2008	CR-03	45	26	11	5	13	0	0	71	18	38
2008	CR-04	30	33	16	11	8	1	2	65	19	166
2008	CR-05	31	35	16	8	8	3	0	68	15	80

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	29	13	7	6	1	0	74	13	232
2017	CR-03	55	31	12	2	0	0	0	86	2	42
2017	CR-04	40	23	16	7	12	1	1	64	20	107
2017	CR-05	41	37	10	9	1	1	0	80	10	80
2014	CR	38	34	12	7	5	2	1	75	13	233
2014	CR-03	34	54	4	0	0	4	4	96	0	26
2014	CR-04	39	30	14	7	7	2	1	71	15	141
2014	CR-05	38	36	11	11	3	2	0	75	14	66
2011	CR	38	33	14	7	4	3	0	74	11	295
2011	CR-03	51	30	14	5	0	0	0	81	5	43
2011	CR-04	36	34	13	7	5	5	1	74	13	166
2011	CR-05	38	33	15	8	4	1	0	73	12	78
2008	CR	34	35	14	6	7	3	1	72	13	287
2008	CR-03	41	32	16	5	3	3	0	75	8	37
2008	CR-04	34	36	16	4	6	4	1	73	11	166
2008	CR-05	31	38	10	9	10	3	0	71	19	80

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	32	12	6	6	1	0	76	12	231
2017	CR-03	50	38	5	5	0	2	0	90	5	42
2017	CR-04	42	23	15	9	10	1	0	66	19	106
2017	CR-05	41	39	12	2	4	0	1	81	6	80
2014	CR	35	39	10	9	6	0	0	75	15	233
2014	CR-03	34	46	12	4	0	4	0	84	4	26
2014	CR-04	35	38	9	10	7	0	1	74	17	141
2014	CR-05	36	36	12	9	6	0	0	73	15	66
2011	CR	35	39	10	8	7	1	0	74	15	296
2011	CR-03	45	30	11	9	5	0	0	75	14	44
2011	CR-04	33	42	9	7	7	1	0	76	15	166
2011	CR-05	33	37	13	10	6	0	0	71	17	78
2008	CR	34	33	12	11	9	1	0	68	20	288
2008	CR-03	47	24	13	5	8	3	0	73	14	38
2008	CR-04	31	36	12	11	9	1	0	67	21	166
2008	CR-05	34	34	11	11	9	1	0	68	20	80

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	76	18	2	1	2	0	0	95	3	232
2017	CR-03	86	12	0	2	0	0	0	98	2	42
2017	CR-04	76	16	2	1	5	0	1	93	6	107
2017	CR-05	71	25	2	1	0	0	0	96	1	80
2014	CR	74	20	2	2	1	0	1	94	3	234
2014	CR-03	65	31	4	0	0	0	0	96	0	26
2014	CR-04	73	18	3	2	1	0	2	94	4	142
2014	CR-05	77	18	0	3	1	0	0	96	4	66
2011	CR	77	17	4	1	0	0	1	95	1	296
2011	CR-03	86	14	0	0	0	0	0	100	0	44
2011	CR-04	78	13	6	2	1	1	0	92	2	166
2011	CR-05	69	26	3	0	0	0	3	97	0	78
2008	CR	82	8	3	2	2	1	2	92	4	288
2008	CR-03	92	5	3	0	0	0	0	97	0	38
2008	CR-04	78	10	4	2	2	1	2	91	5	166
2008	CR-05	86	6	1	1	4	0	1	94	5	80

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	19	8	5	9	4	7	75	15	231
2017	CR-03	57	17	7	5	0	5	10	86	6	42
2017	CR-04	44	17	8	4	19	2	8	67	25	106
2017	CR-05	46	25	10	7	0	6	5	80	8	80
2014	CR	40	31	10	5	6	3	6	78	11	234
2014	CR-03	54	35	4	0	0	8	0	96	0	26
2014	CR-04	34	30	12	4	7	4	8	74	13	142
2014	CR-05	47	30	8	8	4	0	3	80	12	66
2011	CR	47	26	10	6	4	2	3	78	12	293
2011	CR-03	57	32	2	0	2	0	7	95	2	44
2011	CR-04	40	26	12	10	4	4	4	72	15	164
2011	CR-05	57	26	9	3	5	0	0	83	8	77

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	53	25	9	5	8	0	79	13	231
2017	CR-03	67	21	12	0	0	0	88	0	42
2017	CR-04	50	22	8	6	13	0	72	20	107
2017	CR-05	50	32	8	5	5	1	82	10	79

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	22	10	6	6	2	0	78	12	232
2017	CR-03	67	21	10	0	0	2	0	90	0	42
2017	CR-04	50	19	9	7	11	2	1	71	19	107
2017	CR-05	51	29	11	6	2	0	0	80	9	80

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	29	9	4	6	0	0	80	11	232
2017	CR-03	60	29	10	2	0	0	0	88	2	42
2017	CR-04	48	24	10	5	12	0	1	73	17	107
2017	CR-05	46	37	9	5	2	0	0	84	7	80
2014	CR	41	36	11	6	4	1	0	78	11	233
2014	CR-03	50	42	4	0	0	4	0	96	0	26
2014	CR-04	38	35	12	8	6	0	1	74	14	141
2014	CR-05	44	36	11	5	3	2	0	82	8	66

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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	28	18	7	10	5	1	63	18	231
2017	CR-03	41	34	10	2	2	7	2	84	5	41
2017	CR-04	25	22	19	9	19	5	1	51	30	107
2017	CR-05	34	31	22	5	2	5	0	69	8	80
2014	CR	19	36	19	11	5	10	0	61	18	233
2014	CR-03	19	31	19	12	0	19	0	62	14	26
2014	CR-04	23	35	19	10	6	6	1	62	17	141
2014	CR-05	11	38	20	14	3	15	0	57	20	66
2011	CR	22	31	18	11	8	9	1	59	21	297
2011	CR-03	25	32	18	7	5	11	2	66	13	44
2011	CR-04	24	30	16	13	7	10	1	60	23	167
2011	CR-05	17	29	22	12	12	9	0	51	25	78

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	24	18	8	12	4	1	60	21	232
2017	CR-03	45	24	14	5	2	7	2	76	8	42
2017	CR-04	28	16	21	11	22	2	1	45	34	107
2017	CR-05	33	35	17	4	6	5	0	71	10	80
2014	CR	21	33	19	14	7	5	0	58	23	233
2014	CR-03	38	35	8	12	0	8	0	79	13	26
2014	CR-04	22	35	17	13	9	3	1	59	23	141
2014	CR-05	14	30	26	17	6	8	0	48	25	66
2011	CR	22	35	19	9	11	5	0	60	20	294
2011	CR-03	30	33	16	5	9	7	0	68	15	43
2011	CR-04	24	35	20	7	12	3	0	60	19	165
2011	CR-05	14	35	18	14	10	9	0	54	27	78
2008	CR	24	28	23	11	8	5	1	56	20	288
2008	CR-03	24	29	24	11	11	3	0	54	22	38
2008	CR-04	29	28	20	10	7	5	1	60	18	166
2008	CR-05	15	29	28	11	11	5	1	47	24	80

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	23	20	10	12	7	1	55	23	232
2017	CR-03	43	21	12	5	2	14	2	77	9	42
2017	CR-04	21	18	22	13	21	4	1	40	36	107
2017	CR-05	29	30	21	7	4	9	0	64	12	80
2014	CR	17	28	27	15	6	7	0	48	23	233
2014	CR-03	31	27	15	15	0	12	0	65	17	26
2014	CR-04	16	32	23	16	6	6	1	51	24	141
2014	CR-05	14	18	39	14	8	8	0	34	23	66
2011	CR	19	29	23	11	7	10	1	54	20	295
2011	CR-03	27	20	20	11	5	14	2	57	19	44
2011	CR-04	18	32	23	9	7	10	1	56	18	165
2011	CR-05	18	26	24	15	8	9	0	48	25	78
2008	CR	15	30	25	12	6	11	0	51	20	287
2008	CR-03	21	18	24	13	5	18	0	48	23	38
2008	CR-04	15	33	23	12	4	12	0	55	18	166
2008	CR-05	10	30	30	11	10	8	0	44	23	79

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	23	19	6	14	7	1	58	22	230
2017	CR-03	45	28	8	3	10	5	3	78	14	40
2017	CR-04	21	19	23	6	23	5	2	43	32	107
2017	CR-05	34	26	19	6	5	10	0	67	12	80
2014	CR	18	25	25	13	11	9	0	46	26	233
2014	CR-03	27	27	12	15	8	12	0	61	26	26
2014	CR-04	17	27	25	12	13	6	0	46	26	141
2014	CR-05	15	20	30	14	9	12	0	40	26	66
2011	CR	19	30	23	7	12	8	0	53	21	295
2011	CR-03	23	30	18	5	11	11	2	61	18	44
2011	CR-04	19	28	25	7	12	8	0	52	20	165
2011	CR-05	14	33	21	9	15	8	0	51	26	78
2008	CR	16	25	23	15	9	12	0	47	27	288
2008	CR-03	24	16	21	5	18	16	0	47	28	38
2008	CR-04	17	29	22	14	6	11	0	52	23	166
2008	CR-05	10	23	24	19	11	14	0	38	35	80

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	29	15	10	13	5	1	60	25	231
2017	CR-03	45	24	7	14	2	5	2	74	18	42
2017	CR-04	21	23	18	11	24	2	1	45	37	107
2017	CR-05	28	38	15	8	4	8	0	71	12	79
2014	CR	17	32	27	10	11	3	0	50	22	233
2014	CR-03	27	31	23	12	4	4	0	60	16	26
2014	CR-04	17	33	24	12	11	3	0	52	23	141
2014	CR-05	12	30	35	6	15	2	0	43	21	66
2011	CR	21	37	15	11	10	5	0	61	23	296
2011	CR-03	25	39	7	7	9	11	2	74	18	44
2011	CR-04	23	36	17	10	11	4	0	61	21	166
2011	CR-05	13	40	17	15	12	4	0	55	28	78
2008	CR	18	37	19	13	9	4	0	58	23	289
2008	CR-03	32	29	16	16	3	5	0	64	19	38
2008	CR-04	17	42	17	13	7	4	0	61	21	166
2008	CR-05	15	31	23	13	16	3	0	47	29	80

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	35	19	6	5	1	0	70	11	232
2017	CR-03	45	38	10	5	0	0	2	85	5	42
2017	CR-04	28	26	26	10	9	0	0	54	20	107
2017	CR-05	36	45	14	0	1	4	0	84	1	80
2014	CR	26	43	21	6	3	2	0	70	8	234
2014	CR-03	34	39	12	4	4	8	0	79	8	26
2014	CR-04	24	44	23	6	2	1	0	69	8	142
2014	CR-05	26	42	21	6	3	2	0	69	9	66
2011	CR	31	43	16	6	1	2	0	76	7	294
2011	CR-03	37	42	21	0	0	0	0	79	0	43
2011	CR-04	31	41	17	5	2	3	0	75	8	167
2011	CR-05	28	46	13	11	0	3	0	76	11	76

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	39	16	3	3	5	1	77	7	231
2017	CR-03	39	41	12	0	0	5	2	87	0	41
2017	CR-04	33	32	19	5	7	4	1	68	13	107
2017	CR-05	30	48	14	2	0	6	0	83	3	80
2014	CR	23	43	19	4	2	8	1	73	7	234
2014	CR-03	15	50	19	0	0	15	0	77	0	26
2014	CR-04	24	47	18	4	3	3	1	74	7	142
2014	CR-05	26	30	21	5	1	17	0	67	7	66
2011	CR	30	43	16	3	2	6	1	78	5	296
2011	CR-03	30	45	14	5	0	7	0	80	5	44
2011	CR-04	30	44	15	2	3	4	1	78	6	167
2011	CR-05	30	36	19	3	3	9	0	73	6	77

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	31	14	8	10	6	1	66	19	232
2017	CR-03	38	31	12	0	2	14	2	83	3	42
2017	CR-04	32	24	15	9	17	2	1	58	27	107
2017	CR-05	26	38	15	9	5	6	1	69	15	80
2014	CR	25	39	19	7	5	4	1	67	12	233
2014	CR-03	36	40	12	0	0	8	4	86	0	25
2014	CR-04	20	43	18	8	6	4	1	66	15	142
2014	CR-05	30	30	26	6	3	5	0	64	9	66
2011	CR	32	29	17	8	6	5	3	66	15	292
2011	CR-03	34	34	16	2	5	5	5	75	8	44
2011	CR-04	33	26	17	7	7	7	3	65	16	165
2011	CR-05	31	29	19	13	4	4	0	63	18	75
2008	CR	25	32	17	10	7	6	2	63	19	287
2008	CR-03	26	37	11	11	11	3	3	67	22	38
2008	CR-04	24	32	19	7	6	8	4	64	15	165
2008	CR-05	25	31	15	16	8	5	0	59	25	80

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	26	24	9	9	5	3	54	19	232
2017	CR-03	38	24	19	7	0	5	7	70	8	42
2017	CR-04	18	23	28	12	14	4	1	43	27	107
2017	CR-05	25	29	23	5	7	7	4	60	14	80
2014	CR	14	32	28	8	6	9	3	53	16	234
2014	CR-03	23	42	15	4	0	12	4	77	5	26
2014	CR-04	12	31	30	11	7	7	2	47	20	142
2014	CR-05	17	32	29	3	6	11	3	56	10	66
2011	CR	12	26	29	13	8	10	3	43	24	295
2011	CR-03	11	34	20	9	5	16	5	57	17	44
2011	CR-04	13	22	29	14	10	8	3	39	28	166
2011	CR-05	8	29	34	10	8	9	3	41	21	77

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	16	20	13	17	10	4	42	35	230
2017	CR-03	29	22	10	7	12	12	7	64	24	41
2017	CR-04	17	9	24	11	26	8	5	30	43	106
2017	CR-05	21	21	18	18	9	12	1	49	31	80
2014	CR	14	24	20	16	15	7	4	43	35	234
2014	CR-03	19	34	23	8	8	8	0	58	17	26
2014	CR-04	11	22	20	18	18	8	4	37	40	142
2014	CR-05	17	26	17	17	14	6	5	47	34	66
2011	CR	18	19	19	14	15	13	3	43	34	297
2011	CR-03	23	18	23	11	9	16	0	49	24	44
2011	CR-04	18	22	14	14	17	11	3	47	36	167
2011	CR-05	15	13	24	17	14	13	4	34	37	78

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	24	5	6	4	3	5	84	10	229
2017	CR-03	59	22	0	2	2	2	12	94	6	41
2017	CR-04	52	21	7	9	7	1	3	76	16	107
2017	CR-05	54	27	5	3	1	6	4	90	4	78
2014	CR	51	31	10	4	1	1	2	85	5	234
2014	CR-03	46	39	12	0	0	4	0	88	0	26
2014	CR-04	48	33	11	4	1	0	3	84	4	142
2014	CR-05	58	24	6	6	3	2	2	84	9	66

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	62	24	8	1	1	3	0	89	3	230
2017	CR-03	76	19	0	2	0	0	2	98	2	42
2017	CR-04	59	23	10	2	3	4	0	84	5	106
2017	CR-05	59	29	9	0	0	3	0	91	0	79
2014	CR	55	34	6	2	0	2	1	92	2	234
2014	CR-03	50	42	4	4	0	0	0	92	4	26
2014	CR-04	53	35	6	2	0	2	1	91	2	142
2014	CR-05	64	29	6	0	0	2	0	94	0	66
2011	CR	63	23	8	2	0	2	2	90	2	292
2011	CR-03	77	14	7	0	0	0	2	93	0	43
2011	CR-04	62	22	8	2	1	2	2	89	3	165
2011	CR-05	59	29	7	1	0	3	1	92	1	76
2008	CR	59	24	7	3	2	2	2	87	5	288
2008	CR-03	57	22	14	3	0	3	3	83	3	37
2008	CR-04	59	25	7	2	2	2	2	88	4	166
2008	CR-05	63	24	4	3	4	3	1	90	6	80

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	30	18	8	10	3	1	63	18	231
2017	CR-03	48	19	17	7	5	2	2	70	13	42
2017	CR-04	23	30	17	11	16	2	1	54	28	106
2017	CR-05	34	34	17	4	5	5	1	72	9	80
2014	CR	22	34	20	9	11	3	1	59	20	234
2014	CR-03	31	35	15	8	8	4	0	68	16	26
2014	CR-04	20	37	17	11	12	3	1	58	24	142
2014	CR-05	24	29	29	5	9	5	0	56	14	66
2011	CR	26	34	18	10	8	4	0	63	19	296
2011	CR-03	42	26	19	7	2	5	0	71	10	43
2011	CR-04	24	36	20	7	8	5	1	64	15	167
2011	CR-05	23	36	13	15	12	1	0	60	27	78
2008	CR	23	35	19	13	8	2	0	59	21	288
2008	CR-03	27	27	14	19	11	3	0	56	31	37
2008	CR-04	24	36	20	10	8	2	0	61	18	166
2008	CR-05	20	38	18	13	9	3	1	60	22	80

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	19	17	14	19	4	4	45	36	231
2017	CR-03	33	17	12	14	10	5	10	58	28	42
2017	CR-04	16	19	14	15	29	3	4	37	47	106
2017	CR-05	24	20	24	12	11	6	2	48	26	80
2014	CR	11	21	20	15	26	5	2	34	44	234
2014	CR-03	15	27	19	15	15	8	0	46	33	26
2014	CR-04	9	24	17	13	30	5	2	36	46	142
2014	CR-05	14	12	27	18	23	3	3	27	44	66
2011	CR	14	20	20	20	21	3	3	36	43	296
2011	CR-03	33	14	19	19	14	2	0	48	33	43
2011	CR-04	11	21	23	19	20	4	3	34	41	167
2011	CR-05	12	22	14	22	26	1	4	35	50	78
2008	CR	15	24	16	17	23	3	1	41	42	287
2008	CR-03	16	22	24	16	22	0	0	38	38	37
2008	CR-04	15	29	17	16	18	3	2	46	36	165
2008	CR-05	14	16	10	19	34	6	1	32	57	80

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	30	19	11	10	6	2	57	23	231
2017	CR-03	38	26	17	2	2	7	7	75	6	42
2017	CR-04	19	30	12	16	18	4	2	52	36	107
2017	CR-05	19	33	26	10	4	8	0	56	15	79

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	29	14	6	6	3	2	73	12	230
2017	CR-03	55	31	7	2	0	0	5	90	3	42
2017	CR-04	34	25	16	9	11	3	2	61	22	106
2017	CR-05	41	34	16	3	3	4	0	78	5	79
2014	CR	32	39	16	6	2	4	1	75	8	234
2014	CR-03	27	50	15	4	0	4	0	80	4	26
2014	CR-04	32	38	17	6	2	3	2	73	9	142
2014	CR-05	33	38	15	5	1	8	0	77	6	66

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	34	11	4	6	2	0	78	11	232
2017	CR-03	62	24	7	2	0	2	2	90	3	42
2017	CR-04	34	36	11	7	10	3	0	71	17	107
2017	CR-05	46	37	10	2	4	0	0	84	6	80
2014	CR	30	39	19	6	2	3	0	72	8	234
2014	CR-03	34	39	19	4	0	4	0	76	4	26
2014	CR-04	27	42	16	9	3	2	1	71	12	142
2014	CR-05	33	33	26	0	1	6	0	71	2	66
2011	CR	31	38	14	7	5	3	1	72	13	294
2011	CR-03	43	32	14	2	5	2	2	79	7	44
2011	CR-04	30	36	15	10	5	4	1	69	16	165
2011	CR-05	27	43	14	5	8	3	0	72	13	77

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	30	8	4	9	0	0	79	13	232
2017	CR-03	62	31	2	2	0	0	2	95	2	42
2017	CR-04	39	30	11	5	15	0	0	69	20	107
2017	CR-05	55	30	5	4	5	1	0	86	9	80
2014	CR	35	41	15	4	3	1	0	77	7	233
2014	CR-03	38	42	15	0	0	4	0	84	0	26
2014	CR-04	31	43	18	4	4	0	0	75	8	141
2014	CR-05	41	36	11	6	3	3	0	80	9	66
2011	CR	38	40	11	6	4	1	0	79	11	295
2011	CR-03	43	39	11	2	2	0	2	84	5	44
2011	CR-04	39	39	11	5	5	1	0	78	10	166
2011	CR-05	35	39	8	10	5	3	0	76	16	77
2008	CR	34	38	15	6	5	1	0	73	11	287
2008	CR-03	37	32	13	5	8	3	3	72	14	38
2008	CR-04	35	38	19	5	2	1	0	74	7	164
2008	CR-05	29	44	9	8	10	1	0	73	18	80

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	24	17	6	11	0	0	66	17	228
2017	CR-03	60	25	3	3	5	3	3	89	8	40
2017	CR-04	33	21	21	9	16	0	0	54	25	105
2017	CR-05	45	28	16	4	7	0	0	73	11	80
2014	CR	25	40	17	11	6	2	0	66	17	234
2014	CR-03	42	38	15	0	4	0	0	81	4	26
2014	CR-04	22	40	16	13	7	2	0	63	21	142
2014	CR-05	24	41	20	9	3	3	0	67	12	66
2011	CR	31	33	25	5	4	2	0	66	9	293
2011	CR-03	44	26	23	0	5	2	0	71	5	43
2011	CR-04	31	32	25	5	4	2	0	65	9	165
2011	CR-05	25	40	22	8	5	0	0	65	13	77

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	25	18	7	8	0	0	67	15	232
2017	CR-03	62	17	12	5	2	0	2	80	7	42
2017	CR-04	33	21	24	9	12	0	0	54	21	107
2017	CR-05	44	34	12	4	6	0	0	78	10	80
2014	CR	25	42	19	7	6	0	0	67	14	234
2014	CR-03	42	42	8	4	4	0	0	85	8	26
2014	CR-04	21	43	19	7	8	1	1	65	16	142
2014	CR-05	26	39	23	9	3	0	0	65	12	66
2011	CR	31	37	21	6	4	1	0	68	10	294
2011	CR-03	33	37	26	0	2	2	0	71	2	43
2011	CR-04	32	36	23	5	4	1	0	68	9	166
2011	CR-05	28	40	15	12	5	0	0	68	17	78
2008	CR	30	36	18	9	7	1	0	66	16	287
2008	CR-03	34	26	11	16	13	0	0	61	29	38
2008	CR-04	32	35	18	7	5	2	0	69	12	164
2008	CR-05	24	41	19	9	8	0	0	65	16	80

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	20	20	8	11	3	2	59	20	230
2017	CR-03	58	13	18	3	5	0	5	74	8	40
2017	CR-04	28	20	21	11	18	2	1	49	30	107
2017	CR-05	37	25	20	5	5	6	1	67	11	80
2014	CR	21	32	24	10	9	3	1	55	20	234
2014	CR-03	31	42	12	4	8	4	0	76	12	26
2014	CR-04	17	34	23	11	10	4	1	53	22	142
2014	CR-05	27	23	30	11	8	2	0	51	18	66
2011	CR	30	28	20	8	9	4	1	62	18	292
2011	CR-03	40	26	21	0	7	5	0	70	8	42
2011	CR-04	30	25	22	8	10	4	1	58	20	166
2011	CR-05	28	36	12	9	9	5	1	68	20	76
2008	CR	28	28	15	10	11	7	0	61	23	288
2008	CR-03	24	29	18	8	18	3	0	54	27	38
2008	CR-04	31	28	15	9	8	9	0	65	19	165
2008	CR-05	26	29	13	11	15	6	0	59	28	80

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	29	34	37	232
2017	CR-03	26	40	33	42
2017	CR-04	32	30	38	107
2017	CR-05	29	35	36	80
2014	CR	27	35	39	234
2014	CR-03	31	42	27	26
2014	CR-04	21	32	46	142
2014	CR-05	36	36	27	66
2011	CR	29	37	34	296
2011	CR-03	25	41	34	44
2011	CR-04	28	40	32	167
2011	CR-05	32	31	37	78

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	19	27	34	6	9	6	68
2017	CR-03	18	36	0	9	18	18	11
2017	CR-04	27	18	41	6	6	3	34
2017	CR-05	9	35	39	4	9	4	23
2014	CR	29	21	34	3	9999	12	61
2014	CR-04	20	20	37	7	9999	15	29
2014	CR-05	25	29	38	0	9999	8	24
2011	CR	15	35	30	5	9999	15	86
2011	CR-03	9	27	45	0	9999	18	11
2011	CR-04	17	32	28	6	9999	17	47
2011	CR-05	16	36	32	4	9999	12	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	19	81	232
2017	CR-03	12	88	42
2017	CR-04	25	75	107
2017	CR-05	16	84	80
2014	CR	22	78	234
2014	CR-03	23	77	26
2014	CR-04	26	74	142
2014	CR-05	14	86	66

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	62	45
2017	CR-04	52	27
2017	CR-05	77	13
2014	CR	62	52
2014	CR-04	57	37

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	56	45
2017	CR-04	70	27
2017	CR-05	38	13
2014	CR	60	52
2014	CR-04	65	37

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	CR	45
2017	CR-04	27
2017	CR-05	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	45
2017	CR-04	27
2017	CR-05	13
2014	CR	52
2014	CR-04	37

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CR-05	13
2014	CR	52
2014	CR-04	37

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	CR-05	13
2014	CR	52
2014	CR-04	37

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	38	45
2017	CR-04	41	27
2014	CR	35	52
2014	CR-04	32	37

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	38	45
2017	CR-04	44	27
2014	CR	44	52
2014	CR-04	51	37

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	38	45
2017	CR-04	37	27
2017	CR-05	38	13
2014	CR	46	52
2014	CR-04	49	37

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	36	45
2017	CR-04	37	27
2017	CR-05	38	13
2014	CR	42	52
2014	CR-04	41	37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	18	45
2017	CR-04	26	27
2017	CR-05	0	13
2014	CR	13	52
2014	CR-04	14	37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	53	45
2017	CR-04	52	27
2017	CR-05	46	13
2014	CR	56	52
2014	CR-04	54	37

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	29	45
2017	CR-04	29	27
2014	CR	31	52
2014	CR-04	30	37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CR	45
2017	CR-04	27
2017	CR-05	13
2014	CR	52
2014	CR-04	37

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	15	45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	44	45
2017	CR-04	44	27
2017	CR-05	54	13
2014	CR	48	52
2014	CR-04	49	37

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	33	45
2017	CR-04	30	27
2014	CR	25	52
2014	CR-04	27	37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	52	44
2017	CR-04	50	26
2017	CR-05	46	13
2014	CR	58	52
2014	CR-04	57	37

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	16	44
2017	CR-04	19	26
2014	CR	13	52
2014	CR-04	14	37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	18	44
2017	CR-04	23	26

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	45	44
2017	CR-04	54	26
2014	CR	31	52
2014	CR-04	38	37

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	14	44
2017	CR-05	38	13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	13
2014	CR	10	52

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	16	44
2017	CR-04	19	26
2014	CR	11	52

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	24	42
2014	CR	24	46
2014	CR-04	21	33

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	12	42
2014	CR	13	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	13
2014	CR	11	46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	24
2014	CR	11	46
2014	CR-04	15	33

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	14	42

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	12	42

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	24

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	14	42

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	14	42
2014	CR	17	46
2014	CR-04	18	33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	14	42
2014	CR	17	46
2014	CR-04	24	33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	14	42

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	38	42
2017	CR-04	42	24
2017	CR-05	46	13
2014	CR	32	46
2014	CR-04	33	33

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	43	42
2017	CR-04	54	24
2014	CR	41	46
2014	CR-04	45	33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CR	42
2017	CR-04	24
2017	CR-05	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	12	42
2017	CR-04	21	24
2017	CR-05	0	13
2014	CR	13	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	89	11	45
2017	CR-04	93	7	27
2017	CR-05	77	23	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	17	19	5	9	24	9	52	21	231
2017	CR-03	29	17	10	5	2	24	12	73	12	41
2017	CR-04	16	12	26	7	16	19	5	37	29	107
2017	CR-05	15	22	12	2	4	30	14	67	11	80
2014	CR	13	23	22	9	9	15	9	47	24	233
2014	CR-03	19	31	15	8	8	7	12	62	19	26
2014	CR-04	11	23	23	10	11	13	9	44	27	141
2014	CR-05	14	21	24	6	8	21	6	48	19	66

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	24	20	5	6	11	1	66	12	230
2017	CR-03	48	28	10	3	0	10	3	86	3	40
2017	CR-04	29	20	24	7	10	9	1	54	19	107
2017	CR-05	34	29	18	4	2	12	1	72	7	80
2014	CR	21	39	20	6	6	8	1	65	13	233
2014	CR-03	39	35	12	8	0	7	0	79	8	26
2014	CR-04	18	39	21	7	7	7	1	62	15	141
2014	CR-05	20	38	21	5	4	9	3	66	10	66
2011	CR	32	33	15	8	4	8	0	70	13	295
2011	CR-03	37	30	16	5	2	9	0	74	8	43
2011	CR-04	31	31	16	8	5	8	0	67	15	166
2011	CR-05	31	37	13	9	3	6	1	74	13	78

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	43	16	9	2	7	2	70	12	232
2017	CR-03	21	36	17	14	0	10	2	65	16	42
2017	CR-04	22	50	14	7	1	3	3	76	9	107
2017	CR-05	19	37	19	9	4	11	1	64	14	80
2014	CR	17	51	17	9	1	3	0	72	11	234
2014	CR-03	15	61	15	4	0	4	0	80	4	26
2014	CR-04	17	52	18	8	1	3	1	72	9	142
2014	CR-05	20	45	15	15	0	5	0	68	16	66
2011	CR	25	49	15	4	2	3	2	78	6	297
2011	CR-03	30	48	16	0	0	2	5	83	0	44
2011	CR-04	27	46	16	5	3	1	1	75	9	167
2011	CR-05	19	56	14	4	0	4	3	81	4	78
2008	CR	24	46	15	8	2	3	2	73	11	289
2008	CR-03	18	47	11	13	8	3	0	68	22	38
2008	CR-04	25	42	17	7	2	4	3	73	9	166
2008	CR-05	24	53	13	8	0	3	1	79	8	80

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	16	19	22	5	6	27	6	51	16	232
2017	CR-03	24	24	17	10	5	14	7	61	18	42
2017	CR-04	14	15	28	5	7	23	7	42	18	107
2017	CR-05	14	21	19	2	4	36	4	58	10	80
2014	CR	9	24	31	7	5	18	7	43	16	233
2014	CR-03	12	27	31	4	0	12	15	52	5	26
2014	CR-04	8	23	29	8	8	16	6	41	21	141
2014	CR-05	8	24	33	5	2	23	6	45	9	66
2011	CR	14	22	24	8	6	20	6	48	20	296
2011	CR-03	23	25	25	7	5	9	7	57	14	44
2011	CR-04	14	19	26	8	8	19	7	45	21	167
2011	CR-05	8	24	18	12	4	28	6	49	24	78

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	32	10	4	2	11	2	82	7	230
2017	CR-03	57	24	0	5	0	12	2	94	6	42
2017	CR-04	36	29	14	7	4	8	2	73	12	106
2017	CR-05	35	39	9	1	1	13	1	87	3	79
2014	CR	30	38	15	3	3	9	1	76	7	234
2014	CR-03	42	42	0	0	0	15	0	100	0	26
2014	CR-04	29	34	20	4	4	8	1	69	9	142
2014	CR-05	27	45	12	3	2	11	0	81	5	66
2011	CR	36	35	10	4	2	9	3	82	7	296
2011	CR-03	48	30	11	2	0	5	5	85	3	44
2011	CR-04	34	38	10	4	2	8	3	81	7	167
2011	CR-05	36	35	9	3	1	12	4	85	5	77
2008	CR	35	33	16	3	1	10	1	77	5	289
2008	CR-03	34	32	13	0	3	18	0	81	3	38
2008	CR-04	35	32	16	2	2	11	2	77	5	166
2008	CR-05	36	38	18	4	0	4	1	78	4	80

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	25	15	3	6	15	2	71	11	232
2017	CR-03	52	17	7	2	2	17	2	85	6	42
2017	CR-04	29	23	21	6	8	11	2	60	16	107
2017	CR-05	32	30	11	1	5	19	1	78	8	80
2014	CR	22	36	21	2	5	13	1	68	8	233
2014	CR-03	35	35	8	4	0	19	0	86	5	26
2014	CR-04	22	32	26	2	6	11	1	61	9	141
2014	CR-05	17	45	15	2	4	15	2	75	7	66
2011	CR	32	34	14	3	3	12	3	77	8	295
2011	CR-03	44	28	12	0	0	12	5	86	0	43
2011	CR-04	31	32	15	5	4	11	2	73	10	166
2011	CR-05	27	41	12	1	4	13	3	80	6	78
2008	CR	28	34	19	5	2	9	2	71	8	288
2008	CR-03	26	37	18	3	3	13	0	73	6	38
2008	CR-04	31	33	18	5	2	10	2	72	8	166
2008	CR-05	25	39	20	4	4	8	1	70	8	80

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	10	90	230
2017	CR-04	13	87	106
2017	CR-05	8	92	79
2014	CR	11	89	234
2014	CR-04	14	86	142
2014	CR-05	8	92	66

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	35	23
2014	CR	35	26
2014	CR-04	35	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	83	23
2017	CR-04	85	13
2014	CR	92	26
2014	CR-04	90	20

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CR	0	23
2017	CR-04	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	23
2017	CR-04	13
2014	CR	26
2014	CR-04	20

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CR-04	13
2014	CR	26
2014	CR-04	20

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13
2014	CR-04	0	20

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CR	23	22

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CR	23	22

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	CR-04	13
2014	CR	26
2014	CR-04	20

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CR	32	22
2017	CR-04	46	13
2014	CR	38	26
2014	CR-04	45	20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	CR-04	13
2014	CR	26
2014	CR-04	20

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	CR	22
2017	CR-04	13
2014	CR	26
2014	CR-04	20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	23	22
2014	CR	19	26
2014	CR-04	25	20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13
2014	CR-04	0	20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	32	22
2017	CR-04	39	13
2014	CR	27	26

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	41	22
2017	CR-04	46	13
2014	CR	31	26
2014	CR-04	40	20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	46	22
2017	CR-04	46	13
2014	CR	38	26
2014	CR-04	40	20

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	CR-04	13
2014	CR	24
2014	CR-04	18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13
2014	CR-04	0	18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	13
2014	CR-04	0	18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	46	22
2017	CR-04	39	13
2014	CR	46	24
2014	CR-04	50	18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	46	22
2017	CR-04	62	13
2014	CR	58	24
2014	CR-04	55	18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR	0	22
2017	CR-04	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	91	9	23
2017	CR-04	92	8	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	19	16	3	6	29	7	62	13	231
2017	CR-03	36	19	10	2	0	26	7	82	4	42
2017	CR-04	16	15	19	5	9	29	7	49	22	106
2017	CR-05	19	26	14	0	4	29	9	72	6	80
2014	CR	14	23	26	3	6	20	9	52	12	233
2014	CR-03	23	35	19	0	4	15	4	71	5	26
2014	CR-04	13	18	31	4	7	18	9	43	15	142
2014	CR-05	12	29	17	2	5	26	9	64	9	65

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	28	15	2	5	13	2	74	9	231
2017	CR-03	50	31	5	0	2	10	2	92	3	42
2017	CR-04	27	26	17	5	8	16	2	64	15	106
2017	CR-05	36	31	15	0	4	11	2	78	4	80
2014	CR	23	32	22	3	4	13	3	65	9	233
2014	CR-03	38	35	15	0	4	8	0	79	4	26
2014	CR-04	22	26	28	4	5	11	4	57	10	142
2014	CR-05	18	43	12	3	3	18	2	77	8	65
2011	CR	36	31	15	4	3	10	0	75	9	292
2011	CR-03	32	32	23	2	0	11	0	72	3	44
2011	CR-04	36	30	16	4	5	9	1	72	9	165
2011	CR-05	38	34	8	8	3	9	0	80	12	76

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	23	15	15	17	1	6	50	34	230
2017	CR-03	24	24	21	10	17	0	5	50	28	42
2017	CR-04	28	23	14	13	17	1	5	53	32	106
2017	CR-05	18	23	14	18	18	3	8	45	39	79

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	27	23	8	7	4	60	16	231
2017	CR-03	48	29	14	2	0	7	82	3	42
2017	CR-04	28	31	19	9	10	3	61	20	106
2017	CR-05	25	22	34	9	7	3	49	17	80

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	23	18	6	5	0	7	69	12	231
2017	CR-03	62	19	5	2	2	2	7	89	5	42
2017	CR-04	39	23	18	6	9	0	7	66	15	106
2017	CR-05	32	26	24	9	2	0	6	63	12	80

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	25	20	10	8	0	3	60	19	230
2017	CR-03	57	24	10	0	5	0	5	85	5	42
2017	CR-04	27	27	19	13	12	1	2	55	26	105
2017	CR-05	30	23	27	11	5	0	4	55	17	80

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	12	5	3	1	1	22	89	5	232
2017	CR-03	71	5	2	0	0	2	19	97	0	42
2017	CR-04	55	12	4	2	1	2	24	91	4	107
2017	CR-05	50	16	7	6	1	0	19	82	9	80

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	24	20	9	7	1	3	64	16	231
2017	CR-03	48	24	10	5	5	2	7	79	11	42
2017	CR-04	35	22	22	7	9	1	2	60	17	107
2017	CR-05	37	25	21	11	5	0	1	63	17	79

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	28	16	9	5	1	4	68	15	231
2017	CR-03	45	29	12	5	0	2	7	82	5	42
2017	CR-04	36	23	16	12	8	2	3	62	22	107
2017	CR-05	32	36	16	8	4	0	5	71	12	79

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	24	13	10	7	1	5	68	18	230
2017	CR-03	50	29	5	5	2	0	10	87	8	42
2017	CR-04	35	23	18	8	11	2	3	61	21	107
2017	CR-05	41	23	10	17	4	1	4	68	22	78

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	24	14	8	6	1	4	70	15	231
2017	CR-03	64	17	2	5	2	0	10	89	8	42
2017	CR-04	36	26	15	7	11	3	1	65	19	107
2017	CR-05	39	25	19	10	3	0	4	67	13	79

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	22	17	7	6	1	3	68	15	231
2017	CR-03	62	19	5	2	2	0	10	89	5	42
2017	CR-04	39	26	11	9	9	3	2	69	20	107
2017	CR-05	37	19	30	8	5	0	1	57	13	79

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	19	9	7	6	0	4	76	14	232
2017	CR-03	57	19	12	5	2	0	5	80	8	42
2017	CR-04	46	25	7	8	10	1	2	73	19	107
2017	CR-05	64	10	10	7	1	0	7	80	9	80

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	62	13	7	6	6	2	5	80	13	231
2017	CR-03	69	7	10	5	0	0	10	84	5	42
2017	CR-04	52	17	7	8	8	4	3	74	18	107
2017	CR-05	71	10	5	4	6	0	4	84	10	79

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	27	13	6	4	1	3	76	10	231
2017	CR-03	54	27	5	5	5	2	2	85	10	41
2017	CR-04	41	24	15	8	6	1	5	69	15	107
2017	CR-05	50	30	12	2	2	0	2	82	5	80

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	16	7	9	6	0	3	77	15	230
2017	CR-03	64	19	5	2	0	2	7	92	3	42
2017	CR-04	50	17	9	12	10	0	2	68	23	106
2017	CR-05	67	14	5	9	3	0	3	83	12	79

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	61	8	4	1	1	1	24	92	3	231
2017	CR-03	67	7	2	0	2	0	21	94	3	42
2017	CR-04	57	8	4	2	2	2	25	89	5	106
2017	CR-05	64	9	4	1	0	0	23	94	2	80

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	16	7	1	0	1	9	91	2	230
2017	CR-03	71	12	5	0	0	2	10	94	0	41
2017	CR-04	62	17	6	2	0	2	11	91	2	106
2017	CR-05	66	19	9	1	1	0	4	88	3	80

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	10	6	4	6	1	7	82	11	231
2017	CR-03	60	14	5	5	10	0	7	79	15	42
2017	CR-04	62	7	10	5	7	1	8	76	12	107
2017	CR-05	74	11	3	3	5	0	5	89	8	79

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	51	23	15	3	3	4	78	7	229
2017	CR-03	54	17	15	2	2	10	78	5	41
2017	CR-04	49	24	16	5	3	4	75	8	106
2017	CR-05	54	24	13	3	4	3	81	6	79

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	31	24	11	6	0	2	57	18	231
2017	CR-03	36	50	12	0	0	0	2	88	0	42
2017	CR-04	20	22	27	17	10	1	3	44	28	107
2017	CR-05	25	32	27	10	5	0	1	58	15	79

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	9	14	31	25	18	0	3	44	24	228
2017	CR-03	5	5	24	37	27	0	2	65	10	41
2017	CR-04	14	18	27	22	14	0	4	38	34	104
2017	CR-05	5	15	37	22	18	1	1	41	21	80

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	34	18	6	7	4	0	67	14	230
2017	CR-03	35	40	15	0	3	8	0	81	3	40
2017	CR-04	24	27	24	8	11	4	1	54	21	107
2017	CR-05	36	40	12	5	4	2	0	78	9	80

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	33	16	8	11	4	63	20	230
2017	CR-03	44	37	10	2	5	2	83	8	41
2017	CR-04	18	28	18	13	20	4	48	34	107
2017	CR-05	33	37	18	4	4	5	73	8	79

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	22	78	232
2017	CR-03	14	86	42
2017	CR-04	32	68	107
2017	CR-05	14	86	80
2014	CR	24	76	233
2014	CR-03	27	73	26
2014	CR-04	27	73	141
2014	CR-05	17	83	66

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	73	27	52
2017	CR-04	65	35	34
2017	CR-05	82	18	11
2014	CR	84	16	55
2014	CR-04	79	21	38
2014	CR-05	90	10	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	24	13	0	3	84	3	38
2017	CR-04	59	18	18	0	5	77	5	22
2014	CR	48	35	9	7	2	83	9	46
2014	CR-04	30	47	10	10	3	77	13	30

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	21	15	11	10	3	3	39	61	231
2017	CR-03	36	21	12	10	14	5	2	38	62	42
2017	CR-04	42	18	17	8	9	3	3	44	56	106
2017	CR-05	34	25	14	15	10	1	1	35	65	80

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	33	130
2017	CR-03	42	24
2017	CR-04	38	55
2017	CR-05	24	49

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	33	130
2017	CR-03	38	24
2017	CR-04	33	55
2017	CR-05	33	49

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	20	130
2017	CR-03	21	24
2017	CR-04	16	55
2017	CR-05	23	49

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	18	130
2017	CR-03	4	24
2017	CR-04	25	55
2017	CR-05	18	49

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	3	130
2017	CR-03	0	24
2017	CR-04	5	55
2017	CR-05	2	49

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	48	130
2017	CR-03	46	24
2017	CR-04	33	55
2017	CR-05	63	49

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	7	49	17	9	5	12	128
2017	CR-03	4	58	13	4	8	13	24
2017	CR-04	9	48	19	11	2	11	54
2017	CR-05	6	44	19	10	8	13	48

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	20	15	13	21	1	11	44	39	132
2017	CR-03	26	9	17	13	17	4	13	42	37	23
2017	CR-04	25	25	13	11	20	0	7	54	33	56
2017	CR-05	8	22	18	14	26	0	14	34	45	51

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	5	11	12	14	48	4	8	17	70	133
2017	CR-03	8	17	13	17	38	4	4	27	59	24
2017	CR-04	5	13	9	18	46	4	5	20	71	56
2017	CR-05	2	6	16	8	53	4	12	9	72	51

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)