2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 38 7 6 6 0 0 81 12 232
2017 CR-03 62 29 2 7 0 0 0 90 7 42
2017 CR-04 38 36 7 7 12 0 0 74 19 107
2017 CR-05 42 44 10 4 0 0 0 86 4 80
2014 CR 44 42 8 5 1 0 0 86 6 233
2014 CR-03 50 46 4 0 0 0 0 96 0 26
2014 CR-04 44 39 8 8 2 0 0 82 10 141
2014 CR-05 42 47 9 2 0 0 0 89 2 66
2011 CR 49 41 3 3 2 0 0 91 5 297
2011 CR-03 66 32 2 0 0 0 0 98 0 44
2011 CR-04 49 41 5 3 2 1 0 90 5 167
2011 CR-05 46 44 1 5 4 0 0 90 9 78
2008 CR 49 36 7 6 1 0 0 86 7 288
2008 CR-03 57 27 8 8 0 0 0 84 8 37
2008 CR-04 50 36 7 6 0 1 0 87 6 166
2008 CR-05 43 44 5 6 3 0 0 86 9 80

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 27 4 3 3 0 0 90 6 231
2017 CR-03 79 12 5 2 2 0 0 90 5 42
2017 CR-04 57 29 6 3 5 1 0 87 8 106
2017 CR-05 63 31 2 4 0 0 0 94 4 80
2014 CR 63 29 4 2 2 0 0 92 3 234
2014 CR-03 50 42 8 0 0 0 0 92 0 26
2014 CR-04 63 27 4 3 3 0 0 90 6 142
2014 CR-05 67 30 3 0 0 0 0 97 0 66
2011 CR 72 21 3 2 1 0 0 93 3 297
2011 CR-03 73 27 0 0 0 0 0 100 0 44
2011 CR-04 74 17 4 2 1 1 0 92 4 167
2011 CR-05 63 28 4 4 1 0 0 91 5 78
2008 CR 68 21 6 2 1 1 0 90 4 286
2008 CR-03 67 14 14 3 3 0 0 81 6 36
2008 CR-04 70 24 4 1 1 1 0 94 2 165
2008 CR-05 66 21 6 4 1 1 0 89 5 80

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 57 26 7 6 3 0 0 83 9 230
2017 CR-03 73 18 5 3 3 0 0 90 5 40
2017 CR-04 58 22 7 7 5 1 0 81 11 107
2017 CR-05 49 35 9 7 0 0 0 84 7 80
2014 CR 49 32 9 9 1 0 0 81 10 234
2014 CR-03 50 39 8 4 0 0 0 88 4 26
2014 CR-04 51 30 8 8 2 0 0 81 10 142
2014 CR-05 45 32 11 12 0 0 0 77 12 66
2011 CR 57 24 7 8 3 0 0 81 12 296
2011 CR-03 77 23 0 0 0 0 0 100 0 43
2011 CR-04 56 24 9 8 2 1 1 81 10 167
2011 CR-05 46 23 8 15 8 0 0 69 23 78
2008 CR 59 23 7 7 4 0 1 82 11 288
2008 CR-03 73 14 8 5 0 0 0 86 5 37
2008 CR-04 60 23 6 5 4 1 1 85 9 166
2008 CR-05 50 25 8 10 6 0 1 76 16 80

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 46 29 8 6 10 0 0 76 16 231
2017 CR-03 55 36 5 5 0 0 0 90 5 42
2017 CR-04 36 27 9 7 21 0 0 63 28 107
2017 CR-05 54 30 9 4 3 0 0 85 6 79
2014 CR 38 39 8 9 6 0 0 77 15 233
2014 CR-03 42 54 0 4 0 0 0 96 4 26
2014 CR-04 38 37 8 11 6 0 0 75 16 142
2014 CR-05 35 37 11 9 8 0 0 72 17 65
2011 CR 41 41 8 4 5 0 0 83 10 292
2011 CR-03 49 40 2 2 7 0 0 88 9 43
2011 CR-04 40 39 10 4 6 1 1 80 10 163
2011 CR-05 38 46 6 6 3 0 0 85 9 78

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 33 7 9 10 0 1 74 19 232
2017 CR-03 62 31 5 2 0 0 0 93 2 42
2017 CR-04 33 31 6 13 17 0 1 64 30 107
2017 CR-05 37 37 11 6 6 0 1 76 13 80
2014 CR 32 37 14 11 5 0 0 69 16 234
2014 CR-03 38 54 0 8 0 0 0 92 8 26
2014 CR-04 32 32 16 13 7 0 0 64 20 142
2014 CR-05 29 42 17 9 3 0 0 71 12 66
2011 CR 30 42 14 8 5 0 1 73 14 296
2011 CR-03 33 47 16 2 0 0 2 81 2 43
2011 CR-04 27 41 12 11 8 1 1 69 19 167
2011 CR-05 36 41 15 6 0 0 1 78 6 78
2008 CR 28 40 14 11 4 0 2 70 16 288
2008 CR-03 27 41 19 8 0 0 5 71 9 37
2008 CR-04 31 38 14 10 4 1 2 71 14 166
2008 CR-05 26 44 8 14 8 0 1 71 22 80

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 33 18 10 11 0 0 60 22 232
2017 CR-03 31 33 17 10 10 0 0 64 19 42
2017 CR-04 27 28 16 12 16 0 1 56 28 107
2017 CR-05 25 39 23 9 5 0 0 64 14 80
2014 CR 21 39 21 10 9 0 0 60 19 234
2014 CR-03 23 46 23 4 4 0 0 69 8 26
2014 CR-04 20 38 21 11 10 0 1 58 21 142
2014 CR-05 23 38 20 9 11 0 0 61 20 66
2011 CR 27 35 19 8 8 1 2 64 16 294
2011 CR-03 25 27 25 7 9 0 7 56 17 44
2011 CR-04 30 32 20 8 7 1 2 63 16 167
2011 CR-05 23 47 13 8 8 1 0 70 16 75
2008 CR 26 35 21 8 8 1 1 62 17 287
2008 CR-03 22 30 19 14 16 0 0 51 30 37
2008 CR-04 31 37 18 5 7 1 1 69 12 165
2008 CR-05 20 34 25 13 8 1 0 54 20 80

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 34 12 11 12 0 0 65 23 232
2017 CR-03 38 21 24 10 7 0 0 60 17 42
2017 CR-04 30 28 9 12 20 0 1 59 32 107
2017 CR-05 29 46 11 9 5 0 0 75 14 80
2014 CR 26 38 14 12 9 0 0 64 21 234
2014 CR-03 38 31 15 0 15 0 0 69 15 26
2014 CR-04 22 39 16 14 9 0 0 60 23 142
2014 CR-05 30 39 11 12 8 0 0 70 20 66
2011 CR 27 38 14 12 7 0 1 66 20 296
2011 CR-03 21 28 16 19 12 0 5 51 32 43
2011 CR-04 26 43 13 11 6 1 1 70 18 167
2011 CR-05 31 35 14 12 8 0 1 66 19 78
2008 CR 30 38 12 10 9 0 0 68 20 286
2008 CR-03 22 27 16 14 22 0 0 49 35 37
2008 CR-04 34 38 10 10 5 1 1 73 16 164
2008 CR-05 25 43 13 9 11 0 0 68 20 80

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 34 8 4 8 0 0 80 12 232
2017 CR-03 60 31 7 2 0 0 0 90 2 42
2017 CR-04 37 31 8 7 17 1 0 68 24 107
2017 CR-05 49 40 9 2 0 0 0 89 2 80
2014 CR 35 41 11 7 5 0 0 77 12 234
2014 CR-03 54 42 4 0 0 0 0 96 0 26
2014 CR-04 33 38 13 10 6 0 0 71 15 142
2014 CR-05 33 47 9 5 6 0 0 80 11 66

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 27 15 5 9 1 1 70 15 232
2017 CR-03 67 19 5 7 0 2 0 88 7 42
2017 CR-04 36 22 21 4 18 0 0 58 22 107
2017 CR-05 36 38 12 6 2 2 2 78 9 80
2014 CR 32 33 14 11 8 0 1 67 19 234
2014 CR-03 50 42 4 0 4 0 0 92 4 26
2014 CR-04 30 35 12 11 10 0 2 66 21 142
2014 CR-05 32 26 23 15 4 0 0 58 20 66
2011 CR 42 38 11 5 2 1 1 81 8 296
2011 CR-03 55 36 9 0 0 0 0 91 0 44
2011 CR-04 39 39 11 5 3 2 1 80 9 166
2011 CR-05 42 36 12 5 3 0 3 80 8 78

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 15 18 7 12 4 21 52 25 231
2017 CR-03 24 10 17 2 7 5 36 56 16 42
2017 CR-04 24 17 18 6 17 2 17 50 28 106
2017 CR-05 24 16 18 10 7 6 19 53 23 80
2014 CR 20 18 19 6 11 2 24 52 22 234
2014 CR-03 31 19 15 4 4 0 27 68 11 26
2014 CR-04 22 20 18 6 12 3 19 54 23 142
2014 CR-05 12 15 23 6 11 2 32 41 25 66
2011 CR 31 18 12 9 9 3 17 62 22 297
2011 CR-03 30 27 11 2 9 5 16 71 14 44
2011 CR-04 34 17 13 9 10 4 14 62 23 167
2011 CR-05 28 17 13 12 8 1 22 58 25 78
2008 CR 32 25 11 4 7 4 16 71 14 288
2008 CR-03 35 22 8 0 0 0 35 88 0 37
2008 CR-04 34 23 11 5 8 4 14 70 17 166
2008 CR-05 26 31 13 4 9 6 11 70 15 80

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 23 42 17 6 11 0 0 65 17 229
2017 CR-03 36 36 19 2 7 0 0 71 10 42
2017 CR-04 20 38 16 8 17 0 0 59 25 104
2017 CR-05 21 49 19 5 6 0 0 70 11 80
2014 CR 22 46 15 9 8 0 0 68 17 234
2014 CR-03 31 50 11 4 4 0 0 81 8 26
2014 CR-04 21 44 15 12 8 0 1 65 20 142
2014 CR-05 21 49 17 5 9 0 0 70 14 66
2011 CR 28 41 18 8 5 0 0 69 13 293
2011 CR-03 28 47 16 7 2 0 0 74 9 43
2011 CR-04 27 41 18 8 5 1 1 69 13 165
2011 CR-05 29 38 18 8 8 0 0 66 16 77
2008 CR 29 36 17 11 6 0 0 65 18 285
2008 CR-03 33 28 17 17 6 0 0 61 22 36
2008 CR-04 29 39 15 10 5 1 0 69 16 165
2008 CR-05 27 35 19 10 9 0 0 62 19 79

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 36 16 12 9 0 0 63 21 230
2017 CR-03 40 45 12 2 0 0 0 86 2 42
2017 CR-04 22 31 17 13 16 0 0 53 30 105
2017 CR-05 27 35 17 15 5 0 0 63 20 80
2014 CR 23 33 18 13 12 0 0 57 25 234
2014 CR-03 27 42 15 4 12 0 0 69 15 26
2014 CR-04 23 31 17 14 14 1 1 54 29 142
2014 CR-05 23 33 21 14 9 0 0 56 23 66
2011 CR 20 36 17 15 11 0 0 57 26 297
2011 CR-03 20 45 20 11 2 0 0 66 14 44
2011 CR-04 22 31 20 14 13 1 0 53 27 167
2011 CR-05 18 42 12 18 10 0 0 60 28 78

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 36 13 7 7 0 0 74 13 230
2017 CR-03 62 26 10 2 0 0 0 88 2 42
2017 CR-04 31 33 12 9 13 0 1 65 22 105
2017 CR-05 32 44 15 7 1 0 0 76 9 80

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 47 33 12 4 4 0 0 80 8 228
2017 CR-03 56 39 2 2 0 0 0 95 2 41
2017 CR-04 43 30 11 6 9 1 0 74 15 104
2017 CR-05 48 31 17 2 1 0 0 79 4 80
2014 CR 35 42 14 4 3 1 0 78 8 234
2014 CR-03 42 50 7 0 0 0 0 93 0 26
2014 CR-04 35 40 15 4 4 1 1 76 8 142
2014 CR-05 30 42 15 6 4 2 0 74 11 66
2011 CR 38 43 12 4 2 2 0 82 6 296
2011 CR-03 43 43 7 2 2 2 0 88 5 44
2011 CR-04 37 43 11 5 1 2 0 82 7 166
2011 CR-05 36 44 13 4 3 1 0 81 6 78
2008 CR 44 37 11 5 2 1 0 82 7 287
2008 CR-03 42 39 11 3 3 0 3 83 6 36
2008 CR-04 45 40 8 5 1 1 0 86 5 166
2008 CR-05 43 30 16 5 4 3 0 74 9 80

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 35 15 10 10 0 0 64 21 230
2017 CR-03 48 26 19 5 2 0 0 74 7 42
2017 CR-04 27 26 15 14 18 0 0 52 32 105
2017 CR-05 23 50 14 9 5 0 0 73 14 80

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 33 14 3 4 0 0 78 8 230
2017 CR-03 44 34 12 5 5 0 0 78 10 41
2017 CR-04 43 35 13 3 6 0 0 78 8 106
2017 CR-05 47 31 16 2 2 0 0 79 5 80
2014 CR 56 29 12 0 2 0 0 86 3 231
2014 CR-03 66 27 4 0 4 0 0 92 4 26
2014 CR-04 56 28 14 0 2 1 0 84 2 139
2014 CR-05 53 33 11 2 2 0 0 86 3 66
2011 CR 50 35 11 2 0 1 0 87 2 296
2011 CR-03 57 32 9 2 0 0 0 89 2 44
2011 CR-04 52 35 10 1 0 1 1 88 1 167
2011 CR-05 43 36 14 4 1 1 0 80 5 77

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 34 18 9 11 0 0 62 20 231
2017 CR-03 40 33 21 5 0 0 0 74 5 42
2017 CR-04 26 28 19 9 17 1 0 54 27 106
2017 CR-05 25 40 15 11 9 0 0 65 20 80
2014 CR 20 39 17 12 10 1 0 60 23 234
2014 CR-03 31 42 12 4 12 0 0 73 15 26
2014 CR-04 18 41 14 13 12 2 1 60 25 142
2014 CR-05 21 32 27 14 6 0 0 53 20 66
2011 CR 21 42 17 11 6 1 1 65 17 295
2011 CR-03 19 56 12 7 2 2 2 78 10 43
2011 CR-04 23 39 15 11 9 1 2 64 21 167
2011 CR-05 21 42 25 12 1 0 0 62 13 77

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 33 19 7 9 0 0 65 16 229
2017 CR-03 34 44 17 2 2 0 0 78 5 41
2017 CR-04 32 27 19 8 15 0 0 58 23 105
2017 CR-05 32 34 21 7 5 0 0 66 12 80
2014 CR 23 37 19 11 9 1 0 61 20 234
2014 CR-03 39 31 19 4 8 0 0 69 12 26
2014 CR-04 19 40 16 13 11 1 0 59 24 142
2014 CR-05 26 33 24 11 4 2 0 60 15 66

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 37 15 5 7 0 0 73 12 231
2017 CR-03 45 40 10 0 0 2 2 90 0 42
2017 CR-04 29 30 18 9 13 0 0 59 23 106
2017 CR-05 39 43 14 2 2 0 0 81 5 80
2014 CR 26 43 18 7 5 1 0 69 12 234
2014 CR-03 42 34 15 4 4 0 0 77 8 26
2014 CR-04 23 45 16 8 7 1 0 68 16 142
2014 CR-05 27 41 24 5 1 2 0 69 6 66
2011 CR 35 41 17 4 3 1 0 77 7 295
2011 CR-03 42 30 21 2 0 2 2 76 2 43
2011 CR-04 35 42 14 5 4 1 0 78 8 166
2011 CR-05 32 44 19 3 3 0 0 76 5 78

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 41 9 6 9 0 0 76 15 231
2017 CR-03 50 33 2 7 7 0 0 83 14 42
2017 CR-04 33 38 9 5 14 1 0 71 19 106
2017 CR-05 29 50 13 5 4 0 0 79 9 80
2014 CR 33 40 16 5 5 1 0 74 10 233
2014 CR-03 54 27 12 4 4 0 0 81 8 26
2014 CR-04 33 41 13 4 7 1 0 75 11 141
2014 CR-05 27 41 24 6 1 0 0 68 8 66
2011 CR 31 48 12 5 3 0 0 80 8 296
2011 CR-03 39 39 14 7 2 0 0 77 9 44
2011 CR-04 31 49 13 4 2 1 1 81 6 167
2011 CR-05 26 52 10 6 5 0 0 78 12 77
2008 CR 38 36 13 9 4 0 0 74 13 288
2008 CR-03 35 27 19 16 3 0 0 62 19 37
2008 CR-04 43 36 10 8 3 1 0 79 11 166
2008 CR-05 29 41 16 8 6 0 0 70 14 80

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 56 29 8 4 1 0 1 86 5 232
2017 CR-03 79 21 0 0 0 0 0 100 0 42
2017 CR-04 54 25 8 8 2 1 2 82 10 107
2017 CR-05 44 40 12 2 0 0 1 85 3 80
2014 CR 53 31 11 3 2 0 0 84 5 234
2014 CR-03 73 12 8 4 4 0 0 85 8 26
2014 CR-04 52 35 10 1 1 0 1 87 3 142
2014 CR-05 47 30 15 5 3 0 0 77 8 66
2011 CR 53 28 13 4 0 1 1 83 4 295
2011 CR-03 79 19 2 0 0 0 0 98 0 43
2011 CR-04 48 30 14 4 0 1 2 81 4 166
2011 CR-05 49 31 15 3 1 1 0 81 4 78
2008 CR 42 34 16 4 3 0 0 76 7 288
2008 CR-03 62 22 11 3 3 0 0 84 5 37
2008 CR-04 40 35 17 5 2 1 0 76 7 166
2008 CR-05 39 38 15 4 5 0 0 76 9 80

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 13 13 24 26 14 1 7 44 29 231
2017 CR-03 0 5 24 31 24 0 17 66 6 42
2017 CR-04 21 11 21 26 13 1 7 43 35 106
2017 CR-05 11 21 30 20 11 2 4 33 35 80
2014 CR 9 21 39 16 7 1 6 25 33 234
2014 CR-03 4 8 42 7 12 4 23 26 16 26
2014 CR-04 10 25 32 21 8 1 3 31 36 142
2014 CR-05 11 20 53 8 5 0 5 13 32 66
2011 CR 8 18 32 25 11 1 6 38 27 294
2011 CR-03 5 5 26 42 19 0 5 63 10 43
2011 CR-04 8 18 31 22 12 2 8 38 28 165
2011 CR-05 6 24 37 23 5 0 4 29 32 78
2008 CR 8 25 30 22 10 1 4 33 35 288
2008 CR-03 0 19 24 19 27 5 5 52 21 37
2008 CR-04 8 26 30 22 8 1 4 32 36 166
2008 CR-05 11 26 33 23 4 0 4 27 39 80

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 11 9 18 26 25 4 8 58 22 230
2017 CR-03 2 0 7 27 41 2 20 88 3 41
2017 CR-04 19 14 17 23 20 2 6 46 36 106
2017 CR-05 5 6 25 30 24 6 4 59 12 80
2014 CR 9 18 28 23 11 3 8 38 30 233
2014 CR-03 0 8 31 19 15 0 27 48 11 26
2014 CR-04 12 19 24 24 13 5 3 40 34 141
2014 CR-05 6 18 35 21 6 2 12 32 28 66
2011 CR 5 16 24 25 16 4 9 48 25 293
2011 CR-03 2 5 26 35 21 2 9 63 8 43
2011 CR-04 7 20 21 23 15 4 10 45 31 164
2011 CR-05 3 14 29 24 18 6 5 48 19 78
2008 CR 7 15 33 20 16 4 4 39 24 284
2008 CR-03 3 5 32 24 27 5 3 56 9 37
2008 CR-04 6 19 31 18 17 5 4 39 27 163
2008 CR-05 11 13 39 22 9 1 5 32 26 79

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 13 15 21 21 18 3 9 45 31 230
2017 CR-03 0 7 15 24 29 10 15 71 10 41
2017 CR-04 23 17 16 20 14 1 9 38 44 106
2017 CR-05 6 16 32 21 17 2 5 41 24 80
2014 CR 11 26 31 13 8 4 6 24 42 233
2014 CR-03 0 19 19 19 12 4 27 45 27 26
2014 CR-04 13 25 34 13 7 4 3 22 42 141
2014 CR-05 11 30 29 12 8 5 6 22 46 66
2011 CR 10 18 27 19 13 4 8 37 32 293
2011 CR-03 5 12 19 26 24 2 12 58 19 42
2011 CR-04 12 18 24 19 13 4 10 37 35 165
2011 CR-05 10 19 35 17 9 6 4 29 33 78
2008 CR 11 21 31 17 13 5 4 33 34 285
2008 CR-03 5 14 11 24 27 14 5 63 23 37
2008 CR-04 10 22 28 18 13 5 4 33 35 165
2008 CR-05 13 23 44 13 5 1 1 18 37 78

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 8 4 19 31 28 3 7 66 13 230
2017 CR-03 2 0 5 22 51 7 12 91 3 41
2017 CR-04 14 5 20 31 24 1 6 58 20 106
2017 CR-05 2 5 25 36 24 4 4 65 8 80
2014 CR 4 13 29 26 16 4 9 48 19 231
2014 CR-03 0 8 15 23 23 8 23 67 11 26
2014 CR-04 3 15 26 30 16 4 7 51 20 140
2014 CR-05 9 9 40 18 12 3 8 35 21 65
2011 CR 3 11 25 34 19 1 7 57 16 291
2011 CR-03 2 2 19 35 26 2 14 72 6 43
2011 CR-04 4 10 25 35 19 1 7 58 15 162
2011 CR-05 4 15 29 32 15 0 4 49 20 78
2008 CR 3 10 29 32 19 2 4 55 14 285
2008 CR-03 3 5 24 27 32 3 5 65 9 37
2008 CR-04 2 10 30 29 21 3 4 54 14 165
2008 CR-05 5 9 32 42 8 0 4 52 15 78

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 11 12 17 25 24 2 9 55 26 230
2017 CR-03 0 0 12 29 37 0 22 84 0 41
2017 CR-04 19 18 19 21 16 4 5 40 40 107
2017 CR-05 8 10 16 29 29 0 8 63 19 79
2014 CR 12 20 24 21 15 1 6 39 35 233
2014 CR-03 4 8 19 15 35 0 19 62 14 26
2014 CR-04 14 19 25 21 14 2 4 38 35 141
2014 CR-05 12 26 24 21 9 0 8 33 41 66
2011 CR 7 15 27 22 20 1 8 46 24 291
2011 CR-03 2 10 24 21 29 2 12 58 14 42
2011 CR-04 7 14 29 23 19 1 7 45 23 163
2011 CR-05 9 18 27 22 18 0 6 42 29 78
2008 CR 11 12 28 20 22 1 5 45 25 283
2008 CR-03 3 5 30 19 41 0 3 61 8 37
2008 CR-04 9 13 26 21 24 2 6 48 24 163
2008 CR-05 19 13 29 21 10 1 6 33 35 78

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 14 13 19 20 18 6 9 45 33 230
2017 CR-03 0 5 10 22 34 10 20 79 7 41
2017 CR-04 23 21 20 16 13 1 7 32 47 106
2017 CR-05 11 9 24 25 15 10 6 48 24 80
2014 CR 10 19 23 19 19 4 6 42 33 231
2014 CR-03 4 16 20 12 24 8 16 48 26 25
2014 CR-04 11 22 23 17 18 4 4 38 36 140
2014 CR-05 9 15 23 24 20 3 6 48 27 66
2011 CR 7 17 23 23 17 3 11 46 27 292
2011 CR-03 5 16 14 26 19 2 19 56 26 43
2011 CR-04 8 18 23 20 17 4 10 43 30 163
2011 CR-05 6 14 26 24 18 4 8 48 23 78
2008 CR 11 20 23 20 17 3 5 40 34 286
2008 CR-03 0 16 35 19 19 3 8 42 18 37
2008 CR-04 12 22 21 18 17 4 5 39 38 165
2008 CR-05 14 18 22 24 15 3 5 42 34 79

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 11 13 21 21 20 4 10 47 28 230
2017 CR-03 0 2 15 17 39 7 20 77 3 41
2017 CR-04 21 16 14 20 17 3 9 42 42 106
2017 CR-05 5 15 35 25 12 4 4 41 21 80
2014 CR 10 18 30 16 13 6 6 33 33 233
2014 CR-03 0 11 27 4 31 8 19 48 15 26
2014 CR-04 13 22 24 20 12 7 3 35 38 141
2014 CR-05 9 14 44 12 9 5 8 24 26 66
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 25 3 5 3 0 1 88 9 232
2017 CR-03 60 31 0 7 0 0 2 93 7 42
2017 CR-04 62 20 5 6 7 0 1 82 13 107
2017 CR-05 66 26 4 4 0 0 0 93 4 80
2014 CR 57 24 10 4 3 1 1 82 7 233
2014 CR-03 58 38 4 0 0 0 0 96 0 26
2014 CR-04 55 22 13 4 3 1 1 80 7 141
2014 CR-05 59 23 8 6 3 2 0 83 9 66
2011 CR 61 22 9 4 2 0 2 85 6 297
2011 CR-03 75 23 0 0 0 0 2 100 0 44
2011 CR-04 60 22 10 4 1 1 2 85 5 167
2011 CR-05 53 23 10 8 4 0 3 78 12 78
2008 CR 58 17 8 7 4 0 6 80 11 288
2008 CR-03 57 16 11 5 0 0 11 82 6 37
2008 CR-04 55 20 8 7 4 1 5 80 11 166
2008 CR-05 66 13 5 8 6 0 3 81 14 80

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 32 14 7 12 3 3 65 20 232
2017 CR-03 31 38 12 5 7 5 2 74 13 42
2017 CR-04 23 30 15 7 21 1 3 55 29 107
2017 CR-05 37 29 14 7 4 5 4 73 12 80
2014 CR 23 28 27 12 8 1 1 52 21 233
2014 CR-03 23 46 12 8 8 0 4 72 16 26
2014 CR-04 21 25 29 13 11 1 1 47 24 141
2014 CR-05 26 29 29 12 3 0 2 55 15 66

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 25 10 8 12 0 0 69 20 231
2017 CR-03 54 24 10 10 2 0 0 78 12 41
2017 CR-04 37 21 11 10 21 0 0 58 31 107
2017 CR-05 49 30 9 5 6 1 0 80 11 80
2014 CR 33 32 15 10 8 2 0 66 18 234
2014 CR-03 34 46 8 4 4 4 0 84 8 26
2014 CR-04 34 31 15 9 10 1 0 66 19 142
2014 CR-05 32 27 20 14 4 3 0 61 19 66

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 29 17 8 10 1 0 64 19 231
2017 CR-03 46 32 10 5 7 0 0 78 12 41
2017 CR-04 25 28 20 10 17 0 0 53 27 107
2017 CR-05 40 30 16 6 4 4 0 73 10 80
2014 CR 21 37 17 15 8 1 1 60 23 234
2014 CR-03 31 54 12 4 0 0 0 85 4 26
2014 CR-04 21 36 17 13 10 2 1 59 23 142
2014 CR-05 17 33 18 24 6 0 2 51 31 66
2011 CR 27 31 17 14 8 2 0 60 23 294
2011 CR-03 21 44 16 16 0 2 0 67 17 43
2011 CR-04 27 29 20 11 10 2 0 58 22 167
2011 CR-05 30 27 12 19 9 1 1 59 29 77
2008 CR 24 33 16 15 7 3 1 60 23 288
2008 CR-03 18 39 24 16 3 0 0 58 18 38
2008 CR-04 23 33 16 16 6 5 2 60 23 166
2008 CR-05 29 33 13 13 11 1 1 63 24 80

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 26 18 7 11 8 1 60 20 232
2017 CR-03 38 31 12 5 5 10 0 76 11 42
2017 CR-04 22 22 21 11 18 4 1 47 30 107
2017 CR-05 32 28 17 2 5 14 1 71 9 80
2014 CR 19 28 19 12 14 6 2 52 28 233
2014 CR-03 19 39 8 4 8 15 8 75 15 26
2014 CR-04 18 28 19 11 17 6 1 49 30 142
2014 CR-05 20 26 25 15 9 3 2 48 26 65
2011 CR 27 28 15 12 11 7 0 58 25 294
2011 CR-03 28 35 16 7 9 5 0 66 17 43
2011 CR-04 25 28 16 10 13 8 1 58 24 167
2011 CR-05 30 21 13 22 10 4 0 53 34 77
2008 CR 28 26 14 11 10 9 1 61 24 288
2008 CR-03 32 26 16 8 11 8 0 63 20 38
2008 CR-04 25 24 16 13 10 10 2 55 26 166
2008 CR-05 35 31 5 10 10 9 0 73 22 80

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 17 22 22 12 14 13 2 45 30 231
2017 CR-03 26 26 12 17 7 10 2 59 27 42
2017 CR-04 13 16 23 14 22 10 2 33 41 106
2017 CR-05 16 26 26 6 7 16 1 52 17 80
2014 CR 8 20 27 17 14 13 2 33 36 234
2014 CR-03 8 31 12 12 12 23 4 53 32 26
2014 CR-04 9 17 28 15 17 13 1 30 38 142
2014 CR-05 5 23 30 21 8 11 3 32 33 66

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 35 10 6 9 0 0 74 16 232
2017 CR-03 36 43 14 5 2 0 0 79 7 42
2017 CR-04 36 29 11 7 16 0 0 65 23 107
2017 CR-05 46 36 6 5 5 1 0 84 10 80
2014 CR 24 43 16 8 8 0 0 68 16 234
2014 CR-03 31 46 19 0 4 0 0 77 4 26
2014 CR-04 23 42 13 10 11 0 0 66 21 142
2014 CR-05 24 44 21 8 3 0 0 68 11 66
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 28 16 6 6 0 1 71 12 232
2017 CR-03 52 31 14 0 2 0 0 83 2 42
2017 CR-04 43 23 17 7 9 0 1 66 17 107
2017 CR-05 38 32 16 9 2 1 1 72 11 80
2014 CR 37 37 13 8 4 1 0 74 12 234
2014 CR-03 42 50 4 0 0 4 0 96 0 26
2014 CR-04 37 33 13 11 6 0 1 70 17 142
2014 CR-05 35 39 18 5 1 2 0 75 6 66
2011 CR 34 37 12 12 4 0 1 72 16 296
2011 CR-03 41 41 11 7 0 0 0 82 7 44
2011 CR-04 33 36 10 13 7 1 1 70 20 166
2011 CR-05 35 35 17 13 1 0 0 69 14 78
2008 CR 33 32 15 9 8 1 1 66 18 288
2008 CR-03 45 26 11 5 13 0 0 71 18 38
2008 CR-04 30 33 16 11 8 1 2 65 19 166
2008 CR-05 31 35 16 8 8 3 0 68 15 80

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 29 13 7 6 1 0 74 13 232
2017 CR-03 55 31 12 2 0 0 0 86 2 42
2017 CR-04 40 23 16 7 12 1 1 64 20 107
2017 CR-05 41 37 10 9 1 1 0 80 10 80
2014 CR 38 34 12 7 5 2 1 75 13 233
2014 CR-03 34 54 4 0 0 4 4 96 0 26
2014 CR-04 39 30 14 7 7 2 1 71 15 141
2014 CR-05 38 36 11 11 3 2 0 75 14 66
2011 CR 38 33 14 7 4 3 0 74 11 295
2011 CR-03 51 30 14 5 0 0 0 81 5 43
2011 CR-04 36 34 13 7 5 5 1 74 13 166
2011 CR-05 38 33 15 8 4 1 0 73 12 78
2008 CR 34 35 14 6 7 3 1 72 13 287
2008 CR-03 41 32 16 5 3 3 0 75 8 37
2008 CR-04 34 36 16 4 6 4 1 73 11 166
2008 CR-05 31 38 10 9 10 3 0 71 19 80

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 32 12 6 6 1 0 76 12 231
2017 CR-03 50 38 5 5 0 2 0 90 5 42
2017 CR-04 42 23 15 9 10 1 0 66 19 106
2017 CR-05 41 39 12 2 4 0 1 81 6 80
2014 CR 35 39 10 9 6 0 0 75 15 233
2014 CR-03 34 46 12 4 0 4 0 84 4 26
2014 CR-04 35 38 9 10 7 0 1 74 17 141
2014 CR-05 36 36 12 9 6 0 0 73 15 66
2011 CR 35 39 10 8 7 1 0 74 15 296
2011 CR-03 45 30 11 9 5 0 0 75 14 44
2011 CR-04 33 42 9 7 7 1 0 76 15 166
2011 CR-05 33 37 13 10 6 0 0 71 17 78
2008 CR 34 33 12 11 9 1 0 68 20 288
2008 CR-03 47 24 13 5 8 3 0 73 14 38
2008 CR-04 31 36 12 11 9 1 0 67 21 166
2008 CR-05 34 34 11 11 9 1 0 68 20 80

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 76 18 2 1 2 0 0 95 3 232
2017 CR-03 86 12 0 2 0 0 0 98 2 42
2017 CR-04 76 16 2 1 5 0 1 93 6 107
2017 CR-05 71 25 2 1 0 0 0 96 1 80
2014 CR 74 20 2 2 1 0 1 94 3 234
2014 CR-03 65 31 4 0 0 0 0 96 0 26
2014 CR-04 73 18 3 2 1 0 2 94 4 142
2014 CR-05 77 18 0 3 1 0 0 96 4 66
2011 CR 77 17 4 1 0 0 1 95 1 296
2011 CR-03 86 14 0 0 0 0 0 100 0 44
2011 CR-04 78 13 6 2 1 1 0 92 2 166
2011 CR-05 69 26 3 0 0 0 3 97 0 78
2008 CR 82 8 3 2 2 1 2 92 4 288
2008 CR-03 92 5 3 0 0 0 0 97 0 38
2008 CR-04 78 10 4 2 2 1 2 91 5 166
2008 CR-05 86 6 1 1 4 0 1 94 5 80

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 48 19 8 5 9 4 7 75 15 231
2017 CR-03 57 17 7 5 0 5 10 86 6 42
2017 CR-04 44 17 8 4 19 2 8 67 25 106
2017 CR-05 46 25 10 7 0 6 5 80 8 80
2014 CR 40 31 10 5 6 3 6 78 11 234
2014 CR-03 54 35 4 0 0 8 0 96 0 26
2014 CR-04 34 30 12 4 7 4 8 74 13 142
2014 CR-05 47 30 8 8 4 0 3 80 12 66
2011 CR 47 26 10 6 4 2 3 78 12 293
2011 CR-03 57 32 2 0 2 0 7 95 2 44
2011 CR-04 40 26 12 10 4 4 4 72 15 164
2011 CR-05 57 26 9 3 5 0 0 83 8 77

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 25 9 5 8 0 0 79 13 231
2017 CR-03 67 21 12 0 0 0 0 88 0 42
2017 CR-04 50 22 8 6 13 0 0 72 20 107
2017 CR-05 50 32 8 5 5 1 0 82 10 79

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 54 22 10 6 6 2 0 78 12 232
2017 CR-03 67 21 10 0 0 2 0 90 0 42
2017 CR-04 50 19 9 7 11 2 1 71 19 107
2017 CR-05 51 29 11 6 2 0 0 80 9 80

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 29 9 4 6 0 0 80 11 232
2017 CR-03 60 29 10 2 0 0 0 88 2 42
2017 CR-04 48 24 10 5 12 0 1 73 17 107
2017 CR-05 46 37 9 5 2 0 0 84 7 80
2014 CR 41 36 11 6 4 1 0 78 11 233
2014 CR-03 50 42 4 0 0 4 0 96 0 26
2014 CR-04 38 35 12 8 6 0 1 74 14 141
2014 CR-05 44 36 11 5 3 2 0 82 8 66
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 28 18 7 10 5 1 63 18 231
2017 CR-03 41 34 10 2 2 7 2 84 5 41
2017 CR-04 25 22 19 9 19 5 1 51 30 107
2017 CR-05 34 31 22 5 2 5 0 69 8 80
2014 CR 19 36 19 11 5 10 0 61 18 233
2014 CR-03 19 31 19 12 0 19 0 62 14 26
2014 CR-04 23 35 19 10 6 6 1 62 17 141
2014 CR-05 11 38 20 14 3 15 0 57 20 66
2011 CR 22 31 18 11 8 9 1 59 21 297
2011 CR-03 25 32 18 7 5 11 2 66 13 44
2011 CR-04 24 30 16 13 7 10 1 60 23 167
2011 CR-05 17 29 22 12 12 9 0 51 25 78

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 24 18 8 12 4 1 60 21 232
2017 CR-03 45 24 14 5 2 7 2 76 8 42
2017 CR-04 28 16 21 11 22 2 1 45 34 107
2017 CR-05 33 35 17 4 6 5 0 71 10 80
2014 CR 21 33 19 14 7 5 0 58 23 233
2014 CR-03 38 35 8 12 0 8 0 79 13 26
2014 CR-04 22 35 17 13 9 3 1 59 23 141
2014 CR-05 14 30 26 17 6 8 0 48 25 66
2011 CR 22 35 19 9 11 5 0 60 20 294
2011 CR-03 30 33 16 5 9 7 0 68 15 43
2011 CR-04 24 35 20 7 12 3 0 60 19 165
2011 CR-05 14 35 18 14 10 9 0 54 27 78
2008 CR 24 28 23 11 8 5 1 56 20 288
2008 CR-03 24 29 24 11 11 3 0 54 22 38
2008 CR-04 29 28 20 10 7 5 1 60 18 166
2008 CR-05 15 29 28 11 11 5 1 47 24 80

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 23 20 10 12 7 1 55 23 232
2017 CR-03 43 21 12 5 2 14 2 77 9 42
2017 CR-04 21 18 22 13 21 4 1 40 36 107
2017 CR-05 29 30 21 7 4 9 0 64 12 80
2014 CR 17 28 27 15 6 7 0 48 23 233
2014 CR-03 31 27 15 15 0 12 0 65 17 26
2014 CR-04 16 32 23 16 6 6 1 51 24 141
2014 CR-05 14 18 39 14 8 8 0 34 23 66
2011 CR 19 29 23 11 7 10 1 54 20 295
2011 CR-03 27 20 20 11 5 14 2 57 19 44
2011 CR-04 18 32 23 9 7 10 1 56 18 165
2011 CR-05 18 26 24 15 8 9 0 48 25 78
2008 CR 15 30 25 12 6 11 0 51 20 287
2008 CR-03 21 18 24 13 5 18 0 48 23 38
2008 CR-04 15 33 23 12 4 12 0 55 18 166
2008 CR-05 10 30 30 11 10 8 0 44 23 79

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 23 19 6 14 7 1 58 22 230
2017 CR-03 45 28 8 3 10 5 3 78 14 40
2017 CR-04 21 19 23 6 23 5 2 43 32 107
2017 CR-05 34 26 19 6 5 10 0 67 12 80
2014 CR 18 25 25 13 11 9 0 46 26 233
2014 CR-03 27 27 12 15 8 12 0 61 26 26
2014 CR-04 17 27 25 12 13 6 0 46 26 141
2014 CR-05 15 20 30 14 9 12 0 40 26 66
2011 CR 19 30 23 7 12 8 0 53 21 295
2011 CR-03 23 30 18 5 11 11 2 61 18 44
2011 CR-04 19 28 25 7 12 8 0 52 20 165
2011 CR-05 14 33 21 9 15 8 0 51 26 78
2008 CR 16 25 23 15 9 12 0 47 27 288
2008 CR-03 24 16 21 5 18 16 0 47 28 38
2008 CR-04 17 29 22 14 6 11 0 52 23 166
2008 CR-05 10 23 24 19 11 14 0 38 35 80

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 29 15 10 13 5 1 60 25 231
2017 CR-03 45 24 7 14 2 5 2 74 18 42
2017 CR-04 21 23 18 11 24 2 1 45 37 107
2017 CR-05 28 38 15 8 4 8 0 71 12 79
2014 CR 17 32 27 10 11 3 0 50 22 233
2014 CR-03 27 31 23 12 4 4 0 60 16 26
2014 CR-04 17 33 24 12 11 3 0 52 23 141
2014 CR-05 12 30 35 6 15 2 0 43 21 66
2011 CR 21 37 15 11 10 5 0 61 23 296
2011 CR-03 25 39 7 7 9 11 2 74 18 44
2011 CR-04 23 36 17 10 11 4 0 61 21 166
2011 CR-05 13 40 17 15 12 4 0 55 28 78
2008 CR 18 37 19 13 9 4 0 58 23 289
2008 CR-03 32 29 16 16 3 5 0 64 19 38
2008 CR-04 17 42 17 13 7 4 0 61 21 166
2008 CR-05 15 31 23 13 16 3 0 47 29 80
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 35 19 6 5 1 0 70 11 232
2017 CR-03 45 38 10 5 0 0 2 85 5 42
2017 CR-04 28 26 26 10 9 0 0 54 20 107
2017 CR-05 36 45 14 0 1 4 0 84 1 80
2014 CR 26 43 21 6 3 2 0 70 8 234
2014 CR-03 34 39 12 4 4 8 0 79 8 26
2014 CR-04 24 44 23 6 2 1 0 69 8 142
2014 CR-05 26 42 21 6 3 2 0 69 9 66
2011 CR 31 43 16 6 1 2 0 76 7 294
2011 CR-03 37 42 21 0 0 0 0 79 0 43
2011 CR-04 31 41 17 5 2 3 0 75 8 167
2011 CR-05 28 46 13 11 0 3 0 76 11 76

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 39 16 3 3 5 1 77 7 231
2017 CR-03 39 41 12 0 0 5 2 87 0 41
2017 CR-04 33 32 19 5 7 4 1 68 13 107
2017 CR-05 30 48 14 2 0 6 0 83 3 80
2014 CR 23 43 19 4 2 8 1 73 7 234
2014 CR-03 15 50 19 0 0 15 0 77 0 26
2014 CR-04 24 47 18 4 3 3 1 74 7 142
2014 CR-05 26 30 21 5 1 17 0 67 7 66
2011 CR 30 43 16 3 2 6 1 78 5 296
2011 CR-03 30 45 14 5 0 7 0 80 5 44
2011 CR-04 30 44 15 2 3 4 1 78 6 167
2011 CR-05 30 36 19 3 3 9 0 73 6 77

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 31 14 8 10 6 1 66 19 232
2017 CR-03 38 31 12 0 2 14 2 83 3 42
2017 CR-04 32 24 15 9 17 2 1 58 27 107
2017 CR-05 26 38 15 9 5 6 1 69 15 80
2014 CR 25 39 19 7 5 4 1 67 12 233
2014 CR-03 36 40 12 0 0 8 4 86 0 25
2014 CR-04 20 43 18 8 6 4 1 66 15 142
2014 CR-05 30 30 26 6 3 5 0 64 9 66
2011 CR 32 29 17 8 6 5 3 66 15 292
2011 CR-03 34 34 16 2 5 5 5 75 8 44
2011 CR-04 33 26 17 7 7 7 3 65 16 165
2011 CR-05 31 29 19 13 4 4 0 63 18 75
2008 CR 25 32 17 10 7 6 2 63 19 287
2008 CR-03 26 37 11 11 11 3 3 67 22 38
2008 CR-04 24 32 19 7 6 8 4 64 15 165
2008 CR-05 25 31 15 16 8 5 0 59 25 80

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 26 24 9 9 5 3 54 19 232
2017 CR-03 38 24 19 7 0 5 7 70 8 42
2017 CR-04 18 23 28 12 14 4 1 43 27 107
2017 CR-05 25 29 23 5 7 7 4 60 14 80
2014 CR 14 32 28 8 6 9 3 53 16 234
2014 CR-03 23 42 15 4 0 12 4 77 5 26
2014 CR-04 12 31 30 11 7 7 2 47 20 142
2014 CR-05 17 32 29 3 6 11 3 56 10 66
2011 CR 12 26 29 13 8 10 3 43 24 295
2011 CR-03 11 34 20 9 5 16 5 57 17 44
2011 CR-04 13 22 29 14 10 8 3 39 28 166
2011 CR-05 8 29 34 10 8 9 3 41 21 77

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 16 20 13 17 10 4 42 35 230
2017 CR-03 29 22 10 7 12 12 7 64 24 41
2017 CR-04 17 9 24 11 26 8 5 30 43 106
2017 CR-05 21 21 18 18 9 12 1 49 31 80
2014 CR 14 24 20 16 15 7 4 43 35 234
2014 CR-03 19 34 23 8 8 8 0 58 17 26
2014 CR-04 11 22 20 18 18 8 4 37 40 142
2014 CR-05 17 26 17 17 14 6 5 47 34 66
2011 CR 18 19 19 14 15 13 3 43 34 297
2011 CR-03 23 18 23 11 9 16 0 49 24 44
2011 CR-04 18 22 14 14 17 11 3 47 36 167
2011 CR-05 15 13 24 17 14 13 4 34 37 78

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 54 24 5 6 4 3 5 84 10 229
2017 CR-03 59 22 0 2 2 2 12 94 6 41
2017 CR-04 52 21 7 9 7 1 3 76 16 107
2017 CR-05 54 27 5 3 1 6 4 90 4 78
2014 CR 51 31 10 4 1 1 2 85 5 234
2014 CR-03 46 39 12 0 0 4 0 88 0 26
2014 CR-04 48 33 11 4 1 0 3 84 4 142
2014 CR-05 58 24 6 6 3 2 2 84 9 66

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 24 8 1 1 3 0 89 3 230
2017 CR-03 76 19 0 2 0 0 2 98 2 42
2017 CR-04 59 23 10 2 3 4 0 84 5 106
2017 CR-05 59 29 9 0 0 3 0 91 0 79
2014 CR 55 34 6 2 0 2 1 92 2 234
2014 CR-03 50 42 4 4 0 0 0 92 4 26
2014 CR-04 53 35 6 2 0 2 1 91 2 142
2014 CR-05 64 29 6 0 0 2 0 94 0 66
2011 CR 63 23 8 2 0 2 2 90 2 292
2011 CR-03 77 14 7 0 0 0 2 93 0 43
2011 CR-04 62 22 8 2 1 2 2 89 3 165
2011 CR-05 59 29 7 1 0 3 1 92 1 76
2008 CR 59 24 7 3 2 2 2 87 5 288
2008 CR-03 57 22 14 3 0 3 3 83 3 37
2008 CR-04 59 25 7 2 2 2 2 88 4 166
2008 CR-05 63 24 4 3 4 3 1 90 6 80

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 30 18 8 10 3 1 63 18 231
2017 CR-03 48 19 17 7 5 2 2 70 13 42
2017 CR-04 23 30 17 11 16 2 1 54 28 106
2017 CR-05 34 34 17 4 5 5 1 72 9 80
2014 CR 22 34 20 9 11 3 1 59 20 234
2014 CR-03 31 35 15 8 8 4 0 68 16 26
2014 CR-04 20 37 17 11 12 3 1 58 24 142
2014 CR-05 24 29 29 5 9 5 0 56 14 66
2011 CR 26 34 18 10 8 4 0 63 19 296
2011 CR-03 42 26 19 7 2 5 0 71 10 43
2011 CR-04 24 36 20 7 8 5 1 64 15 167
2011 CR-05 23 36 13 15 12 1 0 60 27 78
2008 CR 23 35 19 13 8 2 0 59 21 288
2008 CR-03 27 27 14 19 11 3 0 56 31 37
2008 CR-04 24 36 20 10 8 2 0 61 18 166
2008 CR-05 20 38 18 13 9 3 1 60 22 80

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 19 17 14 19 4 4 45 36 231
2017 CR-03 33 17 12 14 10 5 10 58 28 42
2017 CR-04 16 19 14 15 29 3 4 37 47 106
2017 CR-05 24 20 24 12 11 6 2 48 26 80
2014 CR 11 21 20 15 26 5 2 34 44 234
2014 CR-03 15 27 19 15 15 8 0 46 33 26
2014 CR-04 9 24 17 13 30 5 2 36 46 142
2014 CR-05 14 12 27 18 23 3 3 27 44 66
2011 CR 14 20 20 20 21 3 3 36 43 296
2011 CR-03 33 14 19 19 14 2 0 48 33 43
2011 CR-04 11 21 23 19 20 4 3 34 41 167
2011 CR-05 12 22 14 22 26 1 4 35 50 78
2008 CR 15 24 16 17 23 3 1 41 42 287
2008 CR-03 16 22 24 16 22 0 0 38 38 37
2008 CR-04 15 29 17 16 18 3 2 46 36 165
2008 CR-05 14 16 10 19 34 6 1 32 57 80

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 22 30 19 11 10 6 2 57 23 231
2017 CR-03 38 26 17 2 2 7 7 75 6 42
2017 CR-04 19 30 12 16 18 4 2 52 36 107
2017 CR-05 19 33 26 10 4 8 0 56 15 79

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 29 14 6 6 3 2 73 12 230
2017 CR-03 55 31 7 2 0 0 5 90 3 42
2017 CR-04 34 25 16 9 11 3 2 61 22 106
2017 CR-05 41 34 16 3 3 4 0 78 5 79
2014 CR 32 39 16 6 2 4 1 75 8 234
2014 CR-03 27 50 15 4 0 4 0 80 4 26
2014 CR-04 32 38 17 6 2 3 2 73 9 142
2014 CR-05 33 38 15 5 1 8 0 77 6 66

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 34 11 4 6 2 0 78 11 232
2017 CR-03 62 24 7 2 0 2 2 90 3 42
2017 CR-04 34 36 11 7 10 3 0 71 17 107
2017 CR-05 46 37 10 2 4 0 0 84 6 80
2014 CR 30 39 19 6 2 3 0 72 8 234
2014 CR-03 34 39 19 4 0 4 0 76 4 26
2014 CR-04 27 42 16 9 3 2 1 71 12 142
2014 CR-05 33 33 26 0 1 6 0 71 2 66
2011 CR 31 38 14 7 5 3 1 72 13 294
2011 CR-03 43 32 14 2 5 2 2 79 7 44
2011 CR-04 30 36 15 10 5 4 1 69 16 165
2011 CR-05 27 43 14 5 8 3 0 72 13 77

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 48 30 8 4 9 0 0 79 13 232
2017 CR-03 62 31 2 2 0 0 2 95 2 42
2017 CR-04 39 30 11 5 15 0 0 69 20 107
2017 CR-05 55 30 5 4 5 1 0 86 9 80
2014 CR 35 41 15 4 3 1 0 77 7 233
2014 CR-03 38 42 15 0 0 4 0 84 0 26
2014 CR-04 31 43 18 4 4 0 0 75 8 141
2014 CR-05 41 36 11 6 3 3 0 80 9 66
2011 CR 38 40 11 6 4 1 0 79 11 295
2011 CR-03 43 39 11 2 2 0 2 84 5 44
2011 CR-04 39 39 11 5 5 1 0 78 10 166
2011 CR-05 35 39 8 10 5 3 0 76 16 77
2008 CR 34 38 15 6 5 1 0 73 11 287
2008 CR-03 37 32 13 5 8 3 3 72 14 38
2008 CR-04 35 38 19 5 2 1 0 74 7 164
2008 CR-05 29 44 9 8 10 1 0 73 18 80

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 24 17 6 11 0 0 66 17 228
2017 CR-03 60 25 3 3 5 3 3 89 8 40
2017 CR-04 33 21 21 9 16 0 0 54 25 105
2017 CR-05 45 28 16 4 7 0 0 73 11 80
2014 CR 25 40 17 11 6 2 0 66 17 234
2014 CR-03 42 38 15 0 4 0 0 81 4 26
2014 CR-04 22 40 16 13 7 2 0 63 21 142
2014 CR-05 24 41 20 9 3 3 0 67 12 66
2011 CR 31 33 25 5 4 2 0 66 9 293
2011 CR-03 44 26 23 0 5 2 0 71 5 43
2011 CR-04 31 32 25 5 4 2 0 65 9 165
2011 CR-05 25 40 22 8 5 0 0 65 13 77

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 25 18 7 8 0 0 67 15 232
2017 CR-03 62 17 12 5 2 0 2 80 7 42
2017 CR-04 33 21 24 9 12 0 0 54 21 107
2017 CR-05 44 34 12 4 6 0 0 78 10 80
2014 CR 25 42 19 7 6 0 0 67 14 234
2014 CR-03 42 42 8 4 4 0 0 85 8 26
2014 CR-04 21 43 19 7 8 1 1 65 16 142
2014 CR-05 26 39 23 9 3 0 0 65 12 66
2011 CR 31 37 21 6 4 1 0 68 10 294
2011 CR-03 33 37 26 0 2 2 0 71 2 43
2011 CR-04 32 36 23 5 4 1 0 68 9 166
2011 CR-05 28 40 15 12 5 0 0 68 17 78
2008 CR 30 36 18 9 7 1 0 66 16 287
2008 CR-03 34 26 11 16 13 0 0 61 29 38
2008 CR-04 32 35 18 7 5 2 0 69 12 164
2008 CR-05 24 41 19 9 8 0 0 65 16 80

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 20 20 8 11 3 2 59 20 230
2017 CR-03 58 13 18 3 5 0 5 74 8 40
2017 CR-04 28 20 21 11 18 2 1 49 30 107
2017 CR-05 37 25 20 5 5 6 1 67 11 80
2014 CR 21 32 24 10 9 3 1 55 20 234
2014 CR-03 31 42 12 4 8 4 0 76 12 26
2014 CR-04 17 34 23 11 10 4 1 53 22 142
2014 CR-05 27 23 30 11 8 2 0 51 18 66
2011 CR 30 28 20 8 9 4 1 62 18 292
2011 CR-03 40 26 21 0 7 5 0 70 8 42
2011 CR-04 30 25 22 8 10 4 1 58 20 166
2011 CR-05 28 36 12 9 9 5 1 68 20 76
2008 CR 28 28 15 10 11 7 0 61 23 288
2008 CR-03 24 29 18 8 18 3 0 54 27 38
2008 CR-04 31 28 15 9 8 9 0 65 19 165
2008 CR-05 26 29 13 11 15 6 0 59 28 80
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CR 29 34 37 232
2017 CR-03 26 40 33 42
2017 CR-04 32 30 38 107
2017 CR-05 29 35 36 80
2014 CR 27 35 39 234
2014 CR-03 31 42 27 26
2014 CR-04 21 32 46 142
2014 CR-05 36 36 27 66
2011 CR 29 37 34 296
2011 CR-03 25 41 34 44
2011 CR-04 28 40 32 167
2011 CR-05 32 31 37 78

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CR 19 27 34 6 9 6 68
2017 CR-03 18 36 0 9 18 18 11
2017 CR-04 27 18 41 6 6 3 34
2017 CR-05 9 35 39 4 9 4 23
2014 CR 29 21 34 3 9999 12 61
2014 CR-04 20 20 37 7 9999 15 29
2014 CR-05 25 29 38 0 9999 8 24
2011 CR 15 35 30 5 9999 15 86
2011 CR-03 9 27 45 0 9999 18 11
2011 CR-04 17 32 28 6 9999 17 47
2011 CR-05 16 36 32 4 9999 12 25
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 19 81 232
2017 CR-03 12 88 42
2017 CR-04 25 75 107
2017 CR-05 16 84 80
2014 CR 22 78 234
2014 CR-03 23 77 26
2014 CR-04 26 74 142
2014 CR-05 14 86 66

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 CR 62 45
2017 CR-04 52 27
2017 CR-05 77 13
2014 CR 62 52
2014 CR-04 57 37

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CR 56 45
2017 CR-04 70 27
2017 CR-05 38 13
2014 CR 60 52
2014 CR-04 65 37

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CR 0 45
2017 CR-04 0 27
2017 CR-05 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CR 0 45
2017 CR-04 0 27
2017 CR-05 0 13
2014 CR 0 52
2014 CR-04 0 37

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 CR-04 0 27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CR-05 0 13
2014 CR 0 52
2014 CR-04 0 37

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 CR-05 0 13
2014 CR 0 52
2014 CR-04 0 37

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 CR 38 45
2017 CR-04 41 27
2014 CR 35 52
2014 CR-04 32 37

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 CR 38 45
2017 CR-04 44 27
2014 CR 44 52
2014 CR-04 51 37

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 CR 38 45
2017 CR-04 37 27
2017 CR-05 38 13
2014 CR 46 52
2014 CR-04 49 37

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 CR 36 45
2017 CR-04 37 27
2017 CR-05 38 13
2014 CR 42 52
2014 CR-04 41 37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 CR 18 45
2017 CR-04 26 27
2017 CR-05 0 13
2014 CR 13 52
2014 CR-04 14 37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 CR 53 45
2017 CR-04 52 27
2017 CR-05 46 13
2014 CR 56 52
2014 CR-04 54 37

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 CR 29 45
2017 CR-04 29 27
2014 CR 31 52
2014 CR-04 30 37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 CR 0 45
2017 CR-04 0 27
2017 CR-05 0 13
2014 CR 0 52
2014 CR-04 0 37

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 CR 15 45

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 CR 44 45
2017 CR-04 44 27
2017 CR-05 54 13
2014 CR 48 52
2014 CR-04 49 37

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 CR 33 45
2017 CR-04 30 27
2014 CR 25 52
2014 CR-04 27 37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CR 52 44
2017 CR-04 50 26
2017 CR-05 46 13
2014 CR 58 52
2014 CR-04 57 37

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 CR 16 44
2017 CR-04 19 26
2014 CR 13 52
2014 CR-04 14 37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 CR 18 44
2017 CR-04 23 26

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CR 45 44
2017 CR-04 54 26
2014 CR 31 52
2014 CR-04 38 37

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CR 14 44
2017 CR-05 38 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 CR-05 0 13
2014 CR 10 52

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CR 16 44
2017 CR-04 19 26
2014 CR 11 52

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 CR 24 42
2014 CR 24 46
2014 CR-04 21 33

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CR 12 42
2014 CR 13 46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CR-05 0 13
2014 CR 11 46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 24
2014 CR 11 46
2014 CR-04 15 33

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 CR 14 42

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR 12 42

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 24

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CR 14 42

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 CR 14 42
2014 CR 17 46
2014 CR-04 18 33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CR 14 42
2014 CR 17 46
2014 CR-04 24 33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 CR 14 42

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CR 38 42
2017 CR-04 42 24
2017 CR-05 46 13
2014 CR 32 46
2014 CR-04 33 33

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CR-05 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CR 43 42
2017 CR-04 54 24
2014 CR 41 46
2014 CR-04 45 33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CR 0 42
2017 CR-04 0 24
2017 CR-05 0 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 12 42
2017 CR-04 21 24
2017 CR-05 0 13
2014 CR 13 46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 89 11 45
2017 CR-04 93 7 27
2017 CR-05 77 23 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 17 19 5 9 24 9 52 21 231
2017 CR-03 29 17 10 5 2 24 12 73 12 41
2017 CR-04 16 12 26 7 16 19 5 37 29 107
2017 CR-05 15 22 12 2 4 30 14 67 11 80
2014 CR 13 23 22 9 9 15 9 47 24 233
2014 CR-03 19 31 15 8 8 7 12 62 19 26
2014 CR-04 11 23 23 10 11 13 9 44 27 141
2014 CR-05 14 21 24 6 8 21 6 48 19 66

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 24 20 5 6 11 1 66 12 230
2017 CR-03 48 28 10 3 0 10 3 86 3 40
2017 CR-04 29 20 24 7 10 9 1 54 19 107
2017 CR-05 34 29 18 4 2 12 1 72 7 80
2014 CR 21 39 20 6 6 8 1 65 13 233
2014 CR-03 39 35 12 8 0 7 0 79 8 26
2014 CR-04 18 39 21 7 7 7 1 62 15 141
2014 CR-05 20 38 21 5 4 9 3 66 10 66
2011 CR 32 33 15 8 4 8 0 70 13 295
2011 CR-03 37 30 16 5 2 9 0 74 8 43
2011 CR-04 31 31 16 8 5 8 0 67 15 166
2011 CR-05 31 37 13 9 3 6 1 74 13 78
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 21 43 16 9 2 7 2 70 12 232
2017 CR-03 21 36 17 14 0 10 2 65 16 42
2017 CR-04 22 50 14 7 1 3 3 76 9 107
2017 CR-05 19 37 19 9 4 11 1 64 14 80
2014 CR 17 51 17 9 1 3 0 72 11 234
2014 CR-03 15 61 15 4 0 4 0 80 4 26
2014 CR-04 17 52 18 8 1 3 1 72 9 142
2014 CR-05 20 45 15 15 0 5 0 68 16 66
2011 CR 25 49 15 4 2 3 2 78 6 297
2011 CR-03 30 48 16 0 0 2 5 83 0 44
2011 CR-04 27 46 16 5 3 1 1 75 9 167
2011 CR-05 19 56 14 4 0 4 3 81 4 78
2008 CR 24 46 15 8 2 3 2 73 11 289
2008 CR-03 18 47 11 13 8 3 0 68 22 38
2008 CR-04 25 42 17 7 2 4 3 73 9 166
2008 CR-05 24 53 13 8 0 3 1 79 8 80

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 16 19 22 5 6 27 6 51 16 232
2017 CR-03 24 24 17 10 5 14 7 61 18 42
2017 CR-04 14 15 28 5 7 23 7 42 18 107
2017 CR-05 14 21 19 2 4 36 4 58 10 80
2014 CR 9 24 31 7 5 18 7 43 16 233
2014 CR-03 12 27 31 4 0 12 15 52 5 26
2014 CR-04 8 23 29 8 8 16 6 41 21 141
2014 CR-05 8 24 33 5 2 23 6 45 9 66
2011 CR 14 22 24 8 6 20 6 48 20 296
2011 CR-03 23 25 25 7 5 9 7 57 14 44
2011 CR-04 14 19 26 8 8 19 7 45 21 167
2011 CR-05 8 24 18 12 4 28 6 49 24 78

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 32 10 4 2 11 2 82 7 230
2017 CR-03 57 24 0 5 0 12 2 94 6 42
2017 CR-04 36 29 14 7 4 8 2 73 12 106
2017 CR-05 35 39 9 1 1 13 1 87 3 79
2014 CR 30 38 15 3 3 9 1 76 7 234
2014 CR-03 42 42 0 0 0 15 0 100 0 26
2014 CR-04 29 34 20 4 4 8 1 69 9 142
2014 CR-05 27 45 12 3 2 11 0 81 5 66
2011 CR 36 35 10 4 2 9 3 82 7 296
2011 CR-03 48 30 11 2 0 5 5 85 3 44
2011 CR-04 34 38 10 4 2 8 3 81 7 167
2011 CR-05 36 35 9 3 1 12 4 85 5 77
2008 CR 35 33 16 3 1 10 1 77 5 289
2008 CR-03 34 32 13 0 3 18 0 81 3 38
2008 CR-04 35 32 16 2 2 11 2 77 5 166
2008 CR-05 36 38 18 4 0 4