2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	32	51	5	9	3	0	83	12	473
2017	CO-01	46	47	1	4	1	0	94	5	95
2017	CO-02	30	51	8	9	2	0	81	11	220
2017	CO-03	27	53	4	12	4	0	80	16	139
2017	CO-04	20	50	10	20	0	0	70	20	10
2014	CO	29	47	6	13	5	0	76	18	544
2014	CO-01	30	54	3	12	0	0	85	12	92
2014	CO-02	29	47	6	12	5	0	77	18	265
2014	CO-03	30	42	7	15	6	0	72	21	169
2014	CO-04	27	45	0	27	0	0	73	27	11
2011	CO	33	45	6	11	4	0	79	15	633
2011	CO-01	41	48	3	6	2	1	89	8	111
2011	CO-02	29	46	7	11	7	0	75	18	301
2011	CO-03	36	42	7	12	3	0	78	15	204
2011	CO-04	10	80	0	10	0	0	90	10	10
2008	CO	37	45	4	11	2	0	83	13	625
2008	CO-01	36	53	3	8	1	0	89	9	115
2008	CO-02	37	44	7	10	2	0	81	12	288
2008	CO-03	39	42	2	14	3	0	81	17	206

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	69	21	4	3	1	1	0	92	4	471
2017	CO-01	84	9	2	2	1	0	1	95	3	95
2017	CO-02	62	25	6	4	1	2	0	89	5	218
2017	CO-03	69	23	2	4	1	1	0	93	4	139
2017	CO-04	50	40	10	0	0	0	0	90	0	10
2014	CO	61	23	6	5	2	1	1	86	7	545
2014	CO-01	69	23	2	2	2	0	2	93	4	92
2014	CO-02	55	26	7	7	1	2	2	84	8	265
2014	CO-03	66	20	6	5	2	1	1	87	7	170
2014	CO-04	82	0	18	0	0	0	0	82	0	11
2011	CO	69	20	4	3	1	1	1	91	5	633
2011	CO-01	76	17	3	1	2	0	2	94	3	111
2011	CO-02	65	22	5	4	1	1	2	89	5	301
2011	CO-03	73	18	2	3	1	1	0	93	5	204
2011	CO-04	60	10	20	10	0	0	0	70	10	10
2008	CO	70	20	4	4	1	1	1	91	5	626
2008	CO-01	74	19	3	3	1	0	1	94	4	115
2008	CO-02	68	19	5	5	1	2	1	89	6	288
2008	CO-03	71	20	4	3	1	0	0	92	4	207

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	63	19	3	10	4	0	1	83	14	470
2017	CO-01	76	12	2	6	3	0	1	88	10	94
2017	CO-02	59	20	4	11	5	0	1	80	16	218
2017	CO-03	60	23	4	11	3	0	0	83	14	139
2017	CO-04	60	30	0	10	0	0	0	90	10	10
2014	CO	53	23	8	9	5	0	2	77	15	545
2014	CO-01	62	21	9	3	2	1	2	85	6	92
2014	CO-02	51	22	8	11	6	0	2	75	17	265
2014	CO-03	50	24	9	9	7	0	1	75	17	170
2014	CO-04	64	36	0	0	0	0	0	100	0	11
2011	CO	62	18	4	8	6	0	1	81	15	633
2011	CO-01	67	18	2	8	4	0	2	86	12	111
2011	CO-02	59	20	4	7	8	1	1	80	16	301
2011	CO-03	62	15	5	10	6	0	1	79	16	204
2011	CO-04	80	10	0	10	0	0	0	90	10	10
2008	CO	62	17	4	10	6	0	1	80	16	625
2008	CO-01	60	20	6	10	4	0	0	80	14	115
2008	CO-02	61	17	3	11	5	0	2	80	17	288
2008	CO-03	64	17	4	8	6	0	0	81	14	206

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	43	33	5	11	8	0	76	19	472
2017	CO-01	54	28	5	9	3	0	82	13	95
2017	CO-02	41	34	4	11	9	0	75	21	219
2017	CO-03	38	35	7	11	9	0	73	19	139
2017	CO-04	40	30	10	10	10	0	70	20	10
2014	CO	39	37	6	11	6	0	76	18	542
2014	CO-01	42	35	3	13	5	1	78	19	92
2014	CO-02	36	37	8	14	5	0	73	19	264
2014	CO-03	40	37	5	7	10	0	77	17	168
2014	CO-04	64	27	9	0	0	0	91	0	11
2011	CO	44	38	8	7	3	0	82	10	631
2011	CO-01	44	36	7	9	4	0	80	13	111
2011	CO-02	42	39	10	7	3	0	81	9	300
2011	CO-03	48	37	4	7	3	0	85	10	203
2011	CO-04	40	30	20	10	0	0	70	10	10

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	40	12	14	7	0	0	66	22	472
2017	CO-01	28	41	7	20	3	0	0	70	23	95
2017	CO-02	22	43	12	13	8	1	0	66	22	219
2017	CO-03	29	36	15	11	8	0	1	66	19	139
2017	CO-04	40	20	10	20	10	0	0	60	30	10
2014	CO	23	42	13	14	8	0	0	65	22	543
2014	CO-01	17	53	12	9	9	0	0	71	17	92
2014	CO-02	22	37	13	20	8	0	0	60	28	265
2014	CO-03	26	45	13	7	9	0	1	72	16	168
2014	CO-04	36	18	27	9	9	0	0	55	18	11
2011	CO	24	44	15	10	5	0	1	69	16	632
2011	CO-01	30	41	17	7	4	1	0	72	11	111
2011	CO-02	21	45	14	10	8	0	2	67	18	300
2011	CO-03	26	44	14	11	3	0	1	71	14	204
2011	CO-04	20	70	10	0	0	0	0	90	0	10
2008	CO	25	46	13	9	4	0	2	73	14	624
2008	CO-01	34	44	10	8	4	0	1	79	12	114
2008	CO-02	25	47	11	10	6	0	1	73	16	287
2008	CO-03	22	47	17	8	3	0	3	71	12	207

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	41	39	11	7	3	80	10	473
2017	CO-01	42	39	9	6	3	81	9	95
2017	CO-02	37	39	12	9	4	75	12	220
2017	CO-03	45	38	10	4	2	83	6	139
2017	CO-04	50	50	0	0	0	100	0	10
2014	CO	34	42	11	8	4	76	12	545
2014	CO-01	29	38	15	10	8	67	17	92
2014	CO-02	30	43	12	10	4	74	14	265
2014	CO-03	39	44	9	5	2	84	8	170
2014	CO-04	82	9	0	0	9	91	9	11
2011	CO	36	40	12	9	4	76	12	632
2011	CO-01	34	40	14	11	2	74	13	111
2011	CO-02	33	39	14	9	5	73	14	301
2011	CO-03	40	40	8	7	3	81	11	203
2011	CO-04	70	10	10	10	0	80	10	10
2008	CO	35	42	11	7	4	78	11	624
2008	CO-01	31	36	14	15	4	67	19	114
2008	CO-02	36	43	11	6	3	79	9	288
2008	CO-03	35	46	9	5	5	81	10	206

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	48	35	9	7	2	82	9	473
2017	CO-01	46	35	13	4	2	81	6	95
2017	CO-02	45	34	11	9	2	78	11	220
2017	CO-03	50	38	5	6	1	88	7	139
2017	CO-04	80	20	0	0	0	100	0	10
2014	CO	41	40	9	6	4	81	10	545
2014	CO-01	40	34	12	8	7	74	14	92
2014	CO-02	37	41	11	8	3	78	11	265
2014	CO-03	45	42	6	4	4	87	7	170
2014	CO-04	82	9	0	0	9	91	9	11
2011	CO	40	42	9	7	3	81	10	631
2011	CO-01	35	43	9	12	1	78	13	111
2011	CO-02	36	42	11	6	4	79	10	299
2011	CO-03	47	39	6	5	2	86	8	204
2011	CO-04	60	40	0	0	0	100	0	10
2008	CO	39	44	8	5	3	84	9	626
2008	CO-01	36	42	10	10	3	77	13	115
2008	CO-02	36	47	8	4	5	83	9	288
2008	CO-03	44	44	6	4	1	88	5	207

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	48	33	8	6	3	0	0	82	10	473
2017	CO-01	57	30	8	5	0	0	0	86	5	95
2017	CO-02	47	30	9	7	5	1	1	79	12	220
2017	CO-03	45	43	4	5	4	0	0	88	9	139
2017	CO-04	50	10	20	20	0	0	0	60	20	10
2014	CO	43	39	8	6	3	1	0	82	10	545
2014	CO-01	52	30	11	5	1	0	0	83	7	92
2014	CO-02	40	38	9	7	5	1	0	79	11	265
2014	CO-03	42	44	5	5	3	1	0	87	8	170
2014	CO-04	45	18	18	18	0	0	0	64	18	11

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	45	33	7	7	7	0	79	14	473
2017	CO-01	64	24	6	1	4	0	88	5	95
2017	CO-02	44	34	5	9	8	0	78	17	220
2017	CO-03	37	36	11	8	8	0	73	16	139
2017	CO-04	20	50	10	0	20	0	70	20	10
2014	CO	35	35	13	10	6	0	71	17	545
2014	CO-01	41	40	9	7	3	0	82	10	92
2014	CO-02	37	29	15	11	6	1	67	18	265
2014	CO-03	29	41	11	12	7	0	71	19	170
2014	CO-04	45	18	18	9	9	0	64	18	11
2011	CO	40	38	9	8	5	0	77	13	632
2011	CO-01	50	32	10	5	3	0	82	8	111
2011	CO-02	39	39	9	8	6	0	77	14	301
2011	CO-03	34	41	9	10	5	0	75	15	204

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	33	28	9	10	12	2	5	66	24	473
2017	CO-01	40	21	8	8	10	5	7	70	21	95
2017	CO-02	34	31	9	9	12	2	3	68	22	220
2017	CO-03	31	28	11	12	13	0	6	63	26	139
2017	CO-04	10	30	10	20	30	0	0	40	50	10
2014	CO	27	25	12	14	16	2	4	55	32	545
2014	CO-01	29	25	17	8	11	4	5	60	20	92
2014	CO-02	28	22	12	14	20	2	3	52	35	265
2014	CO-03	23	31	9	19	15	1	2	56	35	170
2014	CO-04	45	27	9	0	9	0	9	80	10	11
2011	CO	25	25	9	16	18	2	6	53	37	633
2011	CO-01	24	26	10	12	15	5	8	58	31	111
2011	CO-02	26	22	9	18	18	2	5	51	39	301
2011	CO-03	23	27	9	15	21	1	4	53	38	204
2011	CO-04	40	40	10	0	0	0	10	89	0	10
2008	CO	27	25	10	15	17	2	4	56	34	626
2008	CO-01	32	21	20	10	13	2	3	55	24	115
2008	CO-02	31	30	7	16	10	1	6	66	27	288
2008	CO-03	22	22	8	17	26	2	3	46	46	207

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	33	42	10	11	5	75	15	472
2017	CO-01	39	42	6	12	1	81	13	94
2017	CO-02	29	41	12	11	6	71	17	220
2017	CO-03	37	40	9	9	5	78	14	139
2017	CO-04	20	60	10	0	10	80	10	10
2014	CO	25	44	12	12	8	69	20	544
2014	CO-01	27	42	5	16	9	70	25	92
2014	CO-02	21	44	14	12	9	65	21	264
2014	CO-03	28	45	12	9	6	74	15	170
2014	CO-04	45	36	0	0	18	82	18	11
2011	CO	26	41	14	11	7	67	19	632
2011	CO-01	29	42	7	16	5	71	22	111
2011	CO-02	23	37	20	10	9	61	19	301
2011	CO-03	28	44	11	11	6	72	17	203
2011	CO-04	40	40	10	0	10	80	10	10
2008	CO	30	45	10	8	7	75	15	624
2008	CO-01	27	44	13	8	8	71	16	115
2008	CO-02	31	45	10	9	5	76	14	286
2008	CO-03	29	46	10	8	8	74	15	207

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	38	13	12	11	0	64	23	472
2017	CO-01	34	40	9	12	4	1	74	16	95
2017	CO-02	23	35	14	14	13	0	59	27	220
2017	CO-03	26	39	14	12	9	0	65	22	139
2014	CO	19	37	17	14	12	0	57	26	542
2014	CO-01	23	32	18	16	10	1	55	26	92
2014	CO-02	17	35	17	17	13	0	52	30	263
2014	CO-03	19	44	17	9	10	0	64	20	169
2014	CO-04	55	18	0	0	27	0	73	27	11
2011	CO	16	42	18	12	12	0	58	24	630
2011	CO-01	16	46	20	9	8	1	63	17	111
2011	CO-02	15	41	16	13	14	0	56	28	301
2011	CO-03	14	42	21	12	10	0	57	22	201
2011	CO-04	50	40	0	0	10	0	90	10	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	44	14	10	6	70	16	473
2017	CO-01	37	48	6	8	0	85	8	95
2017	CO-02	25	37	18	13	7	62	20	220
2017	CO-03	20	51	14	8	7	71	15	139
2017	CO-04	40	30	10	10	10	70	20	10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	36	45	8	6	4	1	81	10	473
2017	CO-01	47	42	5	4	1	0	90	5	95
2017	CO-02	31	47	11	6	4	0	79	11	220
2017	CO-03	35	45	6	6	6	1	80	13	139
2017	CO-04	30	40	10	20	0	0	70	20	10
2014	CO	34	43	12	7	4	0	77	11	544
2014	CO-01	32	48	9	8	4	0	79	12	92
2014	CO-02	31	42	13	8	5	1	74	13	264
2014	CO-03	40	41	11	5	2	0	81	8	170
2014	CO-04	45	36	0	18	0	0	82	18	11
2011	CO	28	48	11	8	4	0	76	13	630
2011	CO-01	28	46	7	14	5	0	74	19	111
2011	CO-02	24	49	13	8	4	1	74	13	300
2011	CO-03	32	48	11	5	4	0	80	9	202
2011	CO-04	40	50	0	10	0	0	90	10	10
2008	CO	36	40	11	7	5	0	77	12	626
2008	CO-01	37	42	14	3	3	0	79	7	115
2008	CO-02	37	40	9	8	5	0	77	13	288
2008	CO-03	34	39	12	7	7	0	73	15	207

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	27	37	13	11	11	65	22	473
2017	CO-01	34	37	15	8	6	71	15	95
2017	CO-02	23	36	16	11	12	60	24	220
2017	CO-03	30	37	9	13	12	67	24	139
2017	CO-04	40	40	0	0	20	80	20	10

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	44	38	11	4	2	82	6	471
2017	CO-01	52	35	10	3	0	87	3	94
2017	CO-02	39	37	16	6	2	76	8	220
2017	CO-03	46	41	7	4	3	87	7	138
2017	CO-04	50	50	0	0	0	100	0	10
2014	CO	47	36	12	4	1	83	5	543
2014	CO-01	46	40	10	3	1	86	4	92
2014	CO-02	43	37	14	5	2	79	6	263
2014	CO-03	53	32	11	4	1	85	4	170
2014	CO-04	73	18	0	0	9	91	9	11
2011	CO	46	37	12	3	2	83	5	632
2011	CO-01	50	28	17	3	2	78	5	111
2011	CO-02	40	41	13	4	3	81	6	300
2011	CO-03	52	36	8	2	1	88	4	204
2011	CO-04	60	20	10	10	0	80	10	10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	40	11	14	6	0	69	20	471
2017	CO-01	30	44	12	12	3	0	73	15	94
2017	CO-02	22	40	14	16	8	0	62	24	220
2017	CO-03	36	40	8	13	4	0	75	17	138
2017	CO-04	30	50	10	10	0	0	80	10	10
2014	CO	21	43	10	16	9	0	65	26	545
2014	CO-01	15	47	10	15	12	1	63	28	92
2014	CO-02	19	38	13	20	9	0	58	29	265
2014	CO-03	25	50	6	12	8	0	75	19	170
2014	CO-04	64	18	0	0	18	0	82	18	11
2011	CO	23	42	13	13	9	0	65	22	631
2011	CO-01	26	41	14	11	7	1	68	18	111
2011	CO-02	16	46	14	14	10	0	62	24	300
2011	CO-03	29	38	13	13	7	0	67	21	204
2011	CO-04	60	20	0	0	20	0	80	20	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	31	32	14	12	11	0	63	22	471
2017	CO-01	35	37	14	9	5	0	72	14	94
2017	CO-02	27	28	15	16	14	0	55	30	220
2017	CO-03	35	34	15	7	10	0	69	17	138
2017	CO-04	40	30	10	10	10	0	70	20	10
2014	CO	23	33	14	18	12	0	56	29	545
2014	CO-01	27	33	13	18	8	1	60	26	92
2014	CO-02	19	31	17	20	12	0	51	32	265
2014	CO-03	25	37	12	15	12	0	61	27	170
2014	CO-04	36	36	0	0	27	0	73	27	11

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	37	15	11	6	0	1	66	18	471
2017	CO-01	41	36	14	6	2	0	0	78	9	94
2017	CO-02	25	35	16	12	9	1	1	62	22	220
2017	CO-03	25	42	14	14	5	0	0	67	20	138
2017	CO-04	30	20	20	10	20	0	0	50	30	10
2014	CO	24	37	16	13	8	1	1	62	22	545
2014	CO-01	27	38	18	12	4	0	0	65	16	92
2014	CO-02	22	35	16	15	9	1	1	58	25	265
2014	CO-03	25	41	14	11	9	0	0	66	20	170
2014	CO-04	36	27	9	0	27	0	0	64	27	11
2011	CO	28	43	15	7	5	0	1	72	13	632
2011	CO-01	37	42	11	5	3	1	1	81	8	111
2011	CO-02	25	45	16	7	6	0	1	71	13	300
2011	CO-03	26	43	16	9	6	0	0	69	15	204
2011	CO-04	60	20	10	0	10	0	0	80	10	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	36	41	12	9	3	0	76	12	471
2017	CO-01	49	34	7	8	1	0	83	9	94
2017	CO-02	29	41	17	8	4	0	70	12	220
2017	CO-03	37	44	7	9	3	0	81	12	138
2017	CO-04	30	50	0	10	10	0	80	20	10
2014	CO	32	41	14	8	4	1	73	13	545
2014	CO-01	38	30	13	12	5	1	69	18	92
2014	CO-02	28	42	17	8	5	1	70	13	265
2014	CO-03	34	44	13	6	3	0	78	9	170
2014	CO-04	64	18	0	9	9	0	82	18	11
2011	CO	33	44	12	7	4	0	77	11	633
2011	CO-01	38	41	13	6	3	0	78	9	111
2011	CO-02	30	45	12	8	5	0	75	13	301
2011	CO-03	34	44	12	7	3	0	78	10	204
2011	CO-04	40	50	0	0	10	0	90	10	10
2008	CO	38	42	9	7	4	0	80	12	625
2008	CO-01	38	41	10	5	6	0	79	11	115
2008	CO-02	41	41	8	5	4	0	82	9	287
2008	CO-03	32	44	9	11	4	0	77	14	207

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	35	34	20	7	2	0	1	70	10	473
2017	CO-01	49	31	16	3	0	0	1	81	3	95
2017	CO-02	34	39	18	7	1	0	1	74	8	220
2017	CO-03	29	32	24	10	4	0	1	62	14	139
2017	CO-04	0	10	50	10	20	0	10	11	33	10
2014	CO	32	39	19	6	3	0	0	71	10	544
2014	CO-01	35	43	15	5	1	0	0	78	7	92
2014	CO-02	38	36	18	6	2	0	0	74	8	264
2014	CO-03	23	41	23	7	6	0	0	64	14	170
2014	CO-04	27	45	18	0	9	0	0	73	9	11
2011	CO	28	43	19	6	3	0	0	71	9	631
2011	CO-01	36	45	15	2	2	0	0	82	4	110
2011	CO-02	31	42	18	5	3	0	1	74	8	300
2011	CO-03	21	41	24	8	5	0	0	62	14	204
2011	CO-04	10	60	0	30	0	0	0	70	30	10
2008	CO	25	38	21	12	3	0	0	64	15	626
2008	CO-01	35	40	17	7	2	0	0	75	9	115
2008	CO-02	27	40	20	10	1	1	1	68	12	288
2008	CO-03	17	36	23	18	6	0	0	53	24	207

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	10	25	36	18	10	1	1	28	35	472
2017	CO-01	10	13	32	28	17	0	1	45	23	94
2017	CO-02	10	28	38	13	8	2	1	22	40	220
2017	CO-03	9	27	34	21	9	0	1	30	36	139
2017	CO-04	20	40	30	10	0	0	0	10	60	10
2014	CO	9	28	37	17	6	1	2	23	38	545
2014	CO-01	7	26	35	17	11	2	2	30	34	92
2014	CO-02	8	26	40	18	4	1	3	23	36	265
2014	CO-03	8	34	35	16	6	0	0	22	42	170
2014	CO-04	36	18	36	9	0	0	0	9	55	11
2011	CO	13	31	33	15	6	1	1	22	45	630
2011	CO-01	17	35	25	15	7	2	0	22	53	110
2011	CO-02	12	31	32	14	8	0	2	23	45	299
2011	CO-03	13	30	37	16	3	0	0	19	43	204
2011	CO-04	0	30	40	30	0	0	0	30	30	10
2008	CO	14	30	34	15	6	1	1	21	44	625
2008	CO-01	8	30	30	17	14	0	1	32	38	115
2008	CO-02	16	25	34	17	6	1	0	23	42	288
2008	CO-03	12	36	37	11	3	0	1	14	49	206

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	7	17	30	26	16	2	2	44	25	470
2017	CO-01	7	6	23	28	26	5	4	59	15	94
2017	CO-02	8	19	30	24	14	2	3	40	28	218
2017	CO-03	6	19	32	30	14	0	1	43	25	139
2017	CO-04	10	30	30	20	10	0	0	30	40	10
2014	CO	7	20	31	29	10	2	2	40	28	544
2014	CO-01	8	20	22	35	14	1	1	50	28	92
2014	CO-02	6	18	34	27	8	3	3	37	26	264
2014	CO-03	9	21	29	29	11	1	1	40	30	170
2014	CO-04	0	27	36	36	0	0	0	36	27	11
2011	CO	14	19	30	23	10	2	2	34	34	629
2011	CO-01	15	24	22	17	16	3	3	36	41	110
2011	CO-02	14	17	27	27	10	1	3	39	33	299
2011	CO-03	13	21	37	21	6	1	1	28	34	203
2011	CO-04	10	10	60	20	0	0	0	20	20	10
2008	CO	15	26	23	23	9	2	1	33	43	623
2008	CO-01	12	23	18	23	18	3	2	44	37	115
2008	CO-02	14	24	24	25	10	3	1	36	39	288
2008	CO-03	18	30	25	21	2	1	2	24	49	204

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	23	27	28	12	6	2	1	19	52	471
2017	CO-01	15	21	20	26	13	2	3	40	38	94
2017	CO-02	26	26	31	9	5	2	1	14	55	219
2017	CO-03	22	33	32	9	4	0	0	13	55	139
2017	CO-04	50	10	10	30	0	0	0	30	60	10
2014	CO	31	30	24	9	4	1	2	13	62	545
2014	CO-01	26	25	18	15	10	2	3	26	54	92
2014	CO-02	33	30	25	7	2	1	2	10	65	265
2014	CO-03	31	30	28	8	4	0	1	11	61	170
2014	CO-04	18	73	9	0	0	0	0	0	91	11
2011	CO	34	27	21	10	4	1	2	15	63	631
2011	CO-01	27	28	18	11	9	4	3	21	59	110
2011	CO-02	36	27	20	11	4	0	3	15	65	300
2011	CO-03	36	27	23	10	2	0	1	12	64	204
2011	CO-04	30	20	40	0	10	0	0	10	50	10
2008	CO	25	30	28	9	6	0	1	15	56	625
2008	CO-01	12	31	27	14	12	1	3	27	45	115
2008	CO-02	25	32	27	9	6	1	0	15	57	288
2008	CO-03	31	28	32	6	2	0	1	8	60	206

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	8	15	34	28	13	1	1	42	23	468
2017	CO-01	5	4	17	40	31	1	1	73	10	94
2017	CO-02	8	17	40	23	10	2	0	34	25	218
2017	CO-03	10	19	34	29	7	0	1	36	29	137
2017	CO-04	20	20	50	10	0	0	0	10	40	10
2014	CO	8	18	38	26	9	1	1	35	26	541
2014	CO-01	4	11	31	31	19	1	3	52	16	91
2014	CO-02	6	18	39	27	9	1	1	36	25	264
2014	CO-03	13	21	42	21	4	0	0	25	33	168
2014	CO-04	9	9	36	45	0	0	0	45	18	11
2011	CO	10	21	34	25	9	0	1	34	31	629
2011	CO-01	6	16	28	29	19	1	2	50	22	109
2011	CO-02	10	19	31	30	8	1	1	39	29	300
2011	CO-03	13	27	40	15	4	0	1	20	40	204
2008	CO	13	23	35	19	8	0	1	27	37	624
2008	CO-01	8	19	25	27	19	0	2	47	28	114
2008	CO-02	12	20	41	18	8	0	1	26	33	288
2008	CO-03	17	29	35	16	1	0	1	17	47	206

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	15	23	32	17	10	1	2	27	40	470
2017	CO-01	7	10	29	23	23	0	7	51	18	94
2017	CO-02	15	29	30	14	8	2	1	23	46	218
2017	CO-03	18	26	35	17	3	0	1	20	44	139
2017	CO-04	40	10	50	0	0	0	0	0	50	10
2014	CO	17	24	32	16	8	1	2	24	42	543
2014	CO-01	14	22	24	19	14	2	4	35	39	91
2014	CO-02	16	21	36	16	7	2	2	24	38	265
2014	CO-03	19	29	30	15	6	0	1	21	49	169
2014	CO-04	36	9	45	9	0	0	0	9	45	11
2011	CO	16	26	31	16	7	1	3	24	44	631
2011	CO-01	10	22	21	25	15	0	7	43	35	109
2011	CO-02	17	23	35	15	7	1	2	22	41	301
2011	CO-03	19	32	30	12	4	0	3	17	52	204
2011	CO-04	0	40	50	10	0	0	0	10	40	10
2008	CO	17	25	31	15	8	1	2	24	44	622
2008	CO-01	16	20	25	19	15	0	4	36	38	113
2008	CO-02	13	24	34	16	8	2	3	25	40	288
2008	CO-03	22	30	31	13	3	0	0	16	53	205

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	10	18	31	21	16	2	2	38	30	471
2017	CO-01	6	14	22	24	27	4	2	55	22	94
2017	CO-02	12	18	35	16	13	3	3	31	32	219
2017	CO-03	10	19	31	26	13	1	0	39	30	139
2017	CO-04	10	20	20	50	0	0	0	50	30	10
2014	CO	7	15	29	30	13	2	3	45	24	545
2014	CO-01	13	19	21	29	10	4	4	43	35	92
2014	CO-02	6	12	30	32	13	3	4	48	19	265
2014	CO-03	6	18	31	28	15	1	1	44	25	170
2014	CO-04	9	27	36	18	9	0	0	27	36	11
2011	CO	8	15	30	26	14	2	6	43	25	630
2011	CO-01	9	16	25	23	17	2	8	44	28	110
2011	CO-02	7	17	27	26	15	1	7	44	26	299
2011	CO-03	9	12	35	26	12	1	4	40	22	204
2011	CO-04	0	30	20	40	0	10	0	44	33	10
2008	CO	17	23	25	20	10	2	4	32	42	624
2008	CO-01	17	19	26	15	14	3	6	32	39	115
2008	CO-02	15	21	26	21	11	2	5	34	38	287
2008	CO-03	17	28	23	21	7	1	3	29	47	206

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	23	35	15	8	2	1	23	41	470
2017	CO-01	7	17	31	23	16	2	3	42	26	94
2017	CO-02	19	25	35	11	6	2	1	18	45	218
2017	CO-03	17	26	37	14	4	1	0	18	44	139
2017	CO-04	30	20	40	10	0	0	0	10	50	10
2014	CO	21	27	32	12	6	1	2	19	49	545
2014	CO-01	23	19	28	20	7	1	3	27	43	92
2014	CO-02	18	30	33	11	6	1	2	17	49	265
2014	CO-03	24	25	33	11	6	1	1	17	49	170
2014	CO-04	9	55	27	9	0	0	0	9	64	11

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	64	17	7	7	3	0	2	83	10	473
2017	CO-01	76	14	1	7	0	0	2	91	7	95
2017	CO-02	60	15	9	10	4	0	3	77	14	220
2017	CO-03	61	24	8	4	3	0	0	85	7	139
2017	CO-04	60	30	10	0	0	0	0	90	0	10
2014	CO	63	20	6	7	3	1	1	85	9	543
2014	CO-01	62	28	4	1	3	1	0	91	4	92
2014	CO-02	61	19	6	9	2	1	2	83	11	264
2014	CO-03	67	17	6	5	4	0	1	85	9	169
2014	CO-04	91	0	0	9	0	0	0	91	9	11
2011	CO	63	19	5	8	3	1	1	84	11	632
2011	CO-01	64	20	5	7	1	1	2	86	8	111
2011	CO-02	63	19	4	8	4	1	1	83	12	300
2011	CO-03	64	17	5	8	4	0	1	82	13	204
2011	CO-04	90	0	10	0	0	0	0	90	0	10
2008	CO	62	16	7	7	5	0	4	81	12	626
2008	CO-01	63	12	4	9	6	0	5	80	16	115
2008	CO-02	60	19	6	7	3	0	5	83	11	288
2008	CO-03	63	15	9	6	5	0	2	80	11	207

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	31	17	8	11	4	3	61	20	473
2017	CO-01	32	31	19	3	9	2	4	66	14	95
2017	CO-02	24	28	15	10	13	7	3	58	25	220
2017	CO-03	25	33	19	10	6	2	4	62	18	139
2017	CO-04	20	40	20	0	20	0	0	60	20	10
2014	CO	22	28	18	13	8	8	3	56	24	544
2014	CO-01	21	30	22	8	7	9	4	59	16	92
2014	CO-02	18	25	17	15	10	9	5	51	29	265
2014	CO-03	26	31	17	11	7	7	1	62	20	169
2014	CO-04	45	27	9	0	18	0	0	73	18	11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	40	33	8	9	9	1	0	74	18	471
2017	CO-01	53	26	7	11	3	0	0	79	14	95
2017	CO-02	37	32	10	9	12	1	0	69	21	219
2017	CO-03	38	40	7	7	7	0	1	78	15	139
2014	CO	34	34	8	13	9	1	0	69	22	544
2014	CO-01	39	33	9	10	8	2	0	73	18	92
2014	CO-02	33	29	9	16	11	2	0	64	27	265
2014	CO-03	31	43	9	11	6	0	0	74	17	169
2014	CO-04	64	18	0	0	18	0	0	82	18	11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	41	10	10	8	2	0	73	18	473
2017	CO-01	44	32	7	7	7	2	0	77	15	95
2017	CO-02	25	44	10	10	8	3	0	71	18	220
2017	CO-03	28	44	10	10	6	1	1	73	17	139
2017	CO-04	30	40	10	10	10	0	0	70	20	10
2014	CO	27	43	11	12	6	1	0	71	18	545
2014	CO-01	25	51	9	9	7	0	0	76	15	92
2014	CO-02	28	38	13	12	8	2	0	67	20	265
2014	CO-03	27	46	9	12	5	1	0	73	18	170
2014	CO-04	45	18	9	27	0	0	0	64	27	11
2011	CO	27	37	13	14	6	2	1	67	20	632
2011	CO-01	23	35	14	11	8	5	3	64	21	111
2011	CO-02	28	36	13	14	6	2	1	66	21	300
2011	CO-03	28	38	13	15	4	0	1	68	20	204
2011	CO-04	30	60	0	0	10	0	0	90	10	10
2008	CO	26	39	12	13	6	2	2	68	20	624
2008	CO-01	28	34	13	11	6	4	3	67	19	114
2008	CO-02	25	38	10	16	7	2	2	65	24	287
2008	CO-03	28	43	13	10	3	1	2	73	14	207

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	28	13	11	14	8	1	58	27	473
2017	CO-01	24	24	13	8	14	16	1	58	27	95
2017	CO-02	21	29	12	12	17	9	1	55	32	220
2017	CO-03	31	30	14	12	9	2	1	63	22	139
2017	CO-04	40	20	20	0	20	0	0	60	20	10
2014	CO	22	32	14	12	13	7	0	58	27	545
2014	CO-01	22	32	16	9	15	7	0	57	26	92
2014	CO-02	18	29	14	15	14	9	1	53	32	265
2014	CO-03	28	38	12	10	10	3	0	67	21	170
2014	CO-04	27	18	18	0	27	9	0	50	30	11
2011	CO	23	23	15	15	13	9	2	52	31	632
2011	CO-01	16	28	14	15	14	10	3	51	33	110
2011	CO-02	19	20	17	17	15	10	1	44	36	301
2011	CO-03	32	26	12	12	10	7	1	63	24	204
2011	CO-04	50	10	20	10	10	0	0	60	20	10
2008	CO	24	29	14	12	10	8	2	59	25	625
2008	CO-01	24	21	14	13	14	12	2	53	31	115
2008	CO-02	22	24	16	15	12	10	1	52	31	287
2008	CO-03	27	40	13	9	5	4	2	71	15	207

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	10	18	19	17	15	18	3	35	40	472
2017	CO-01	14	14	16	14	9	30	4	42	34	94
2017	CO-02	10	14	21	15	18	21	2	30	43	220
2017	CO-03	8	29	21	22	12	5	4	40	37	139
2017	CO-04	10	20	10	20	30	10	0	33	56	10
2014	CO	6	18	20	22	16	14	2	29	47	545
2014	CO-01	4	20	23	14	13	23	3	32	37	92
2014	CO-02	7	14	20	20	20	16	3	26	49	265
2014	CO-03	6	23	19	30	14	8	1	31	47	170
2014	CO-04	0	36	18	18	18	9	0	40	40	11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	41	39	10	6	4	0	80	10	472
2017	CO-01	44	41	9	2	3	0	85	5	95
2017	CO-02	40	33	12	8	7	0	74	14	219
2017	CO-03	40	45	8	6	1	1	85	7	139
2017	CO-04	40	50	0	0	10	0	90	10	10
2014	CO	38	41	10	8	3	0	79	11	545
2014	CO-01	39	42	8	7	4	0	82	11	92
2014	CO-02	37	39	12	9	3	0	76	12	265
2014	CO-03	38	46	7	7	2	0	84	9	170
2014	CO-04	55	36	0	9	0	0	91	9	11

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	34	36	13	7	9	0	0	71	16	473
2017	CO-01	46	32	10	5	7	0	0	78	13	95
2017	CO-02	31	37	12	8	11	1	0	69	19	220
2017	CO-03	31	37	19	6	6	0	1	68	13	139
2017	CO-04	20	60	0	0	20	0	0	80	20	10
2014	CO	30	37	15	10	7	0	0	68	17	545
2014	CO-01	36	35	15	9	4	1	0	71	13	92
2014	CO-02	28	38	16	11	7	0	0	66	18	265
2014	CO-03	31	38	13	11	7	0	0	69	18	170
2014	CO-04	36	27	9	0	27	0	0	64	27	11
2011	CO	29	40	12	11	7	0	0	70	18	633
2011	CO-01	40	37	11	12	1	0	0	77	13	111
2011	CO-02	28	41	10	11	9	0	1	69	20	301
2011	CO-03	26	42	14	10	7	0	0	68	18	204
2011	CO-04	40	40	10	0	10	0	0	80	10	10
2008	CO	23	42	12	14	9	0	0	65	23	626
2008	CO-01	32	39	10	15	3	0	0	71	18	115
2008	CO-02	21	45	10	13	10	0	1	67	23	288
2008	CO-03	20	41	14	15	10	0	0	61	25	207

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	43	31	12	6	6	2	76	12	473
2017	CO-01	58	21	13	2	6	0	79	8	95
2017	CO-02	38	33	11	8	7	3	73	16	220
2017	CO-03	43	33	15	5	2	1	77	7	139
2017	CO-04	30	40	0	10	20	0	70	30	10
2014	CO	40	32	13	6	7	2	73	13	545
2014	CO-01	41	30	12	10	3	3	74	13	92
2014	CO-02	36	32	15	5	9	3	70	14	265
2014	CO-03	44	34	12	4	6	0	77	11	170
2014	CO-04	45	18	0	9	18	9	70	30	11
2011	CO	39	32	12	9	6	2	73	15	631
2011	CO-01	43	35	9	10	2	1	79	12	110
2011	CO-02	37	33	13	8	7	2	71	15	300
2011	CO-03	41	30	11	8	8	2	73	16	204
2011	CO-04	70	0	20	10	0	0	70	10	10
2008	CO	33	34	12	10	8	3	69	18	625
2008	CO-01	48	23	10	10	5	3	73	16	115
2008	CO-02	30	36	12	9	9	3	68	19	287
2008	CO-03	29	38	14	11	6	3	69	17	207

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	42	31	10	11	6	1	73	16	473
2017	CO-01	50	31	8	5	5	0	81	11	95
2017	CO-02	39	30	10	13	7	2	69	20	220
2017	CO-03	43	30	12	11	3	0	73	14	139
2017	CO-04	30	40	10	0	20	0	70	20	10
2014	CO	35	35	12	9	8	0	71	17	545
2014	CO-01	35	37	14	9	4	1	73	13	92
2014	CO-02	33	33	14	11	9	0	67	19	265
2014	CO-03	39	36	9	9	7	0	75	16	170
2014	CO-04	36	36	0	0	27	0	73	27	11
2011	CO	34	36	11	10	8	0	71	18	631
2011	CO-01	41	36	8	12	3	1	77	15	111
2011	CO-02	32	34	13	11	9	0	66	21	299
2011	CO-03	33	40	9	8	8	0	74	17	204
2011	CO-04	50	30	0	10	10	0	80	20	10
2008	CO	32	34	12	11	10	1	66	21	624
2008	CO-01	42	30	11	7	9	1	73	16	115
2008	CO-02	31	34	12	11	12	0	65	23	287
2008	CO-03	30	35	13	13	8	1	66	21	206

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	78	12	4	2	2	0	2	92	4	472
2017	CO-01	83	9	2	1	1	0	3	96	2	95
2017	CO-02	77	11	3	2	3	1	2	91	5	219
2017	CO-03	73	17	6	2	1	0	1	91	4	139
2017	CO-04	90	10	0	0	0	0	0	100	0	10
2014	CO	73	14	4	2	3	0	3	91	5	545
2014	CO-01	71	12	3	4	4	2	3	87	9	92
2014	CO-02	70	17	5	2	2	0	4	91	4	265
2014	CO-03	78	11	4	2	4	0	2	91	5	170
2014	CO-04	91	0	9	0	0	0	0	91	0	11
2011	CO	74	14	4	2	4	1	2	90	6	632
2011	CO-01	77	13	5	0	4	0	1	91	4	110
2011	CO-02	72	15	4	2	5	1	1	89	7	301
2011	CO-03	75	11	4	4	3	1	2	89	7	204
2011	CO-04	90	10	0	0	0	0	0	100	0	10
2008	CO	76	10	3	4	3	0	4	90	7	625
2008	CO-01	80	8	2	3	3	1	4	93	6	115
2008	CO-02	74	11	4	3	3	1	5	90	6	288
2008	CO-03	78	8	2	5	3	0	4	90	8	206

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	47	27	7	6	5	5	3	80	13	470
2017	CO-01	56	29	2	3	3	4	2	91	7	93
2017	CO-02	45	26	8	7	6	5	3	77	14	220
2017	CO-03	46	27	8	8	5	4	3	78	14	138
2017	CO-04	0	50	10	0	10	10	20	71	14	10
2014	CO	45	24	9	5	7	5	5	77	14	545
2014	CO-01	51	20	11	3	5	4	5	78	10	92
2014	CO-02	44	25	8	5	8	6	4	77	14	265
2014	CO-03	47	24	8	7	6	2	5	76	15	170
2014	CO-04	18	36	0	0	18	18	9	75	25	11
2011	CO	42	28	11	8	5	4	3	75	13	631
2011	CO-01	54	25	6	4	5	4	3	85	9	111
2011	CO-02	40	26	15	7	5	4	4	71	13	300
2011	CO-03	39	31	9	12	4	3	1	74	17	203
2011	CO-04	40	60	0	0	0	0	0	100	0	10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	52	26	7	6	7	1	79	13	470
2017	CO-01	59	29	4	2	5	0	88	8	93
2017	CO-02	47	23	10	9	9	3	72	18	220
2017	CO-03	56	27	6	6	4	1	83	10	138
2017	CO-04	20	60	0	10	10	0	80	20	10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	23	9	5	7	2	79	12	471
2017	CO-01	63	20	6	3	4	2	86	8	93
2017	CO-02	49	24	12	5	8	2	74	14	220
2017	CO-03	58	22	8	5	6	1	81	11	139
2017	CO-04	30	50	0	0	20	0	80	20	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	49	27	9	6	8	1	76	15	471
2017	CO-01	59	23	4	6	6	1	83	13	93
2017	CO-02	44	27	9	8	11	1	72	19	220
2017	CO-03	50	27	13	4	6	0	77	10	139
2017	CO-04	30	40	10	0	20	0	70	20	10
2014	CO	41	33	10	8	7	0	75	15	545
2014	CO-01	46	35	7	8	5	0	80	13	92
2014	CO-02	37	34	12	9	7	1	71	16	265
2014	CO-03	44	33	10	8	6	0	76	14	170
2014	CO-04	45	27	0	0	27	0	73	27	11

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	23	34	14	13	6	3	7	63	21	119
2017	CO-02	23	31	8	8	15	0	15	64	27	13
2017	CO-03	21	35	15	16	4	2	6	62	22	94
2014	CO	18	34	18	10	10	5	5	57	22	125
2014	CO-02	9	18	27	0	9	27	9	43	14	11
2014	CO-03	20	36	18	11	8	2	5	60	21	106

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	28	17	11	10	8	59	23	472
2017	CO-01	37	29	17	2	7	7	71	10	94
2017	CO-02	17	29	20	12	12	11	51	26	220
2017	CO-03	31	30	14	14	9	2	63	23	139
2017	CO-04	30	0	20	10	20	20	38	38	10
2014	CO	24	33	14	11	10	7	61	23	545
2014	CO-01	26	33	12	9	14	7	63	24	92
2014	CO-02	22	29	17	12	10	9	56	25	265
2014	CO-03	24	39	13	10	9	5	66	20	170
2014	CO-04	55	18	0	9	18	0	73	27	11
2011	CO	22	29	20	12	9	9	55	23	633
2011	CO-01	33	23	15	9	7	13	64	19	111
2011	CO-02	17	32	20	12	10	8	53	25	301
2011	CO-03	22	27	21	12	9	8	54	23	204
2011	CO-04	30	30	10	20	10	0	60	30	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	22	26	24	13	13	1	50	26	472
2017	CO-01	34	27	21	7	8	2	62	16	95
2017	CO-02	14	29	26	15	15	2	44	30	219
2017	CO-03	27	22	24	12	13	1	50	25	139
2017	CO-04	30	20	10	20	20	0	50	40	10
2014	CO	18	35	18	16	12	2	53	28	544
2014	CO-01	20	29	16	18	14	2	50	33	92
2014	CO-02	17	30	20	18	13	2	48	32	265
2014	CO-03	18	44	17	12	8	1	62	20	169
2014	CO-04	27	36	0	9	27	0	64	36	11
2011	CO	14	30	19	18	18	2	44	37	632
2011	CO-01	22	38	14	12	13	3	61	25	111
2011	CO-02	11	27	21	21	20	1	38	41	301
2011	CO-03	13	29	18	20	18	1	43	39	203
2011	CO-04	30	40	10	0	20	0	70	20	10
2008	CO	17	30	18	18	15	2	48	34	624
2008	CO-01	31	29	12	12	12	4	62	25	113
2008	CO-02	15	32	19	18	15	1	47	33	288
2008	CO-03	14	28	19	21	17	1	42	39	207

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	16	25	20	21	13	4	0	43	36	471
2017	CO-01	27	33	14	13	8	5	0	63	22	95
2017	CO-02	11	22	23	24	16	5	0	34	42	218
2017	CO-03	18	26	21	22	12	2	0	45	34	139
2017	CO-04	10	30	20	10	30	0	0	40	40	10
2014	CO	11	33	20	19	15	3	0	45	35	545
2014	CO-01	15	33	18	16	16	1	0	48	33	92
2014	CO-02	10	26	22	21	16	4	0	38	39	265
2014	CO-03	11	41	18	18	11	1	1	53	29	170
2014	CO-04	18	36	0	9	36	0	0	55	45	11
2011	CO	7	27	21	25	16	4	0	35	43	631
2011	CO-01	12	31	16	23	14	5	0	44	39	111
2011	CO-02	6	25	23	25	18	4	0	32	44	301
2011	CO-03	6	27	19	28	16	3	0	34	46	202
2011	CO-04	10	40	20	10	20	0	0	50	30	10
2008	CO	6	31	20	23	15	6	0	39	40	625
2008	CO-01	13	32	18	16	9	12	0	51	28	115
2008	CO-02	5	29	23	22	17	5	0	36	40	288
2008	CO-03	3	33	18	29	15	2	0	37	44	206

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	18	21	21	16	18	6	41	37	473
2017	CO-01	28	27	13	13	12	7	60	26	95
2017	CO-02	11	18	23	18	23	7	31	44	220
2017	CO-03	20	20	22	18	16	4	42	35	139
2017	CO-04	20	20	30	0	30	0	40	30	10
2014	CO	14	31	19	14	18	5	47	33	545
2014	CO-01	14	23	18	14	23	8	40	40	92
2014	CO-02	13	31	17	15	18	5	47	35	265
2014	CO-03	14	37	21	11	14	3	53	26	170
2014	CO-04	27	18	27	0	27	0	45	27	11
2011	CO	8	22	18	21	22	8	33	47	630
2011	CO-01	16	24	16	20	13	11	45	37	110
2011	CO-02	6	20	21	21	24	7	29	49	300
2011	CO-03	5	24	15	22	25	8	32	52	203
2011	CO-04	30	20	20	10	20	0	50	30	10
2008	CO	10	26	19	18	19	8	39	40	626
2008	CO-01	17	30	17	11	13	10	53	27	115
2008	CO-02	8	27	17	21	18	8	39	43	288
2008	CO-03	7	24	25	16	22	6	33	41	207

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	16	28	19	19	14	4	45	35	472
2017	CO-01	22	35	18	11	11	4	59	22	95
2017	CO-02	11	22	22	22	17	5	35	41	219
2017	CO-03	19	32	15	22	12	1	51	33	139
2017	CO-04	20	30	20	10	20	0	50	30	10
2014	CO	12	36	19	18	13	2	49	32	545
2014	CO-01	19	31	15	15	18	1	51	34	92
2014	CO-02	11	33	20	19	14	3	45	34	265
2014	CO-03	12	41	19	18	9	1	54	27	170
2014	CO-04	18	27	27	0	27	0	45	27	11
2011	CO	7	28	18	25	19	2	36	45	630
2011	CO-01	14	24	20	23	16	4	39	41	110
2011	CO-02	5	30	18	25	20	2	36	46	301
2011	CO-03	6	28	16	28	20	1	35	49	202
2011	CO-04	20	30	30	10	10	0	50	20	10
2008	CO	12	29	17	24	16	2	42	41	626
2008	CO-01	19	28	13	20	16	4	49	37	115
2008	CO-02	14	27	17	25	16	1	42	42	288
2008	CO-03	6	33	20	26	14	1	40	40	207

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	23	45	18	8	5	1	69	14	472
2017	CO-01	34	49	13	3	1	0	83	4	95
2017	CO-02	19	43	19	11	7	1	62	18	219
2017	CO-03	23	45	18	9	5	0	68	14	139
2017	CO-04	20	50	20	0	10	0	70	10	10
2014	CO	22	43	15	12	6	1	66	18	545
2014	CO-01	28	38	14	10	7	3	69	17	92
2014	CO-02	23	38	17	12	9	1	62	21	265
2014	CO-03	18	54	13	12	3	1	72	15	170
2014	CO-04	9	45	27	18	0	0	55	18	11
2011	CO	21	37	16	15	9	1	59	25	631
2011	CO-01	31	31	16	14	6	2	62	21	111
2011	CO-02	21	38	16	14	10	1	59	25	299
2011	CO-03	17	37	18	18	9	1	55	27	204
2011	CO-04	20	60	10	10	0	0	80	10	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	41	42	11	3	2	1	84	5	473
2017	CO-01	48	36	11	4	1	0	84	5	95
2017	CO-02	37	44	12	3	2	2	83	5	220
2017	CO-03	43	42	9	4	1	0	86	6	139
2017	CO-04	30	50	20	0	0	0	80	0	10
2014	CO	37	44	8	6	3	1	83	9	545
2014	CO-01	41	40	8	5	5	0	82	11	92
2014	CO-02	33	46	9	7	2	2	81	10	265
2014	CO-03	42	41	9	5	1	1	84	7	170
2014	CO-04	55	45	0	0	0	0	100	0	11
2011	CO	37	39	14	5	3	3	78	8	629
2011	CO-01	40	38	8	5	3	6	83	9	111
2011	CO-02	33	40	15	5	4	3	76	9	299
2011	CO-03	38	38	16	4	2	1	77	7	202
2011	CO-04	70	10	10	0	0	10	89	0	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	36	11	12	6	4	1	70	19	472
2017	CO-01	37	36	6	11	4	5	1	78	16	95
2017	CO-02	25	34	14	15	7	5	1	62	23	220
2017	CO-03	35	40	9	9	5	1	0	76	15	138
2017	CO-04	20	50	20	10	0	0	0	70	10	10
2014	CO	30	37	13	11	6	3	1	69	18	545
2014	CO-01	26	35	22	10	4	2	1	63	15	92
2014	CO-02	30	32	13	14	7	3	1	65	21	265
2014	CO-03	32	44	8	8	5	3	0	78	14	170
2014	CO-04	27	27	27	0	9	9	0	60	10	11
2011	CO	28	34	14	10	6	6	1	67	18	630
2011	CO-01	34	31	11	12	5	5	3	70	18	110
2011	CO-02	26	33	14	10	7	7	1	65	19	299
2011	CO-03	26	37	15	10	6	4	1	67	17	204
2011	CO-04	30	50	0	10	10	0	0	80	20	10
2008	CO	27	32	16	13	7	5	1	62	22	624
2008	CO-01	31	30	14	10	7	7	2	67	18	115
2008	CO-02	25	33	16	12	8	5	1	62	21	287
2008	CO-03	27	30	14	17	7	3	1	60	25	206

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	20	33	22	13	8	4	0	55	22	471
2017	CO-01	23	35	17	12	5	7	0	63	18	94
2017	CO-02	15	30	26	15	8	5	0	48	25	220
2017	CO-03	23	34	21	9	9	3	1	60	18	138
2017	CO-04	20	40	10	20	10	0	0	60	30	10
2014	CO	19	31	25	14	7	3	1	52	22	545
2014	CO-01	28	26	23	13	7	2	1	56	20	92
2014	CO-02	17	27	28	15	8	5	1	46	24	265
2014	CO-03	18	39	21	15	5	2	0	58	21	170
2014	CO-04	18	36	36	0	9	0	0	55	9	11
2011	CO	9	33	24	16	12	5	1	44	30	629
2011	CO-01	10	35	22	14	10	8	1	50	27	111
2011	CO-02	8	29	24	18	13	5	2	40	34	298
2011	CO-03	9	36	24	15	10	4	1	48	27	203
2011	CO-04	20	50	20	0	10	0	0	70	10	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	15	14	20	16	21	12	2	34	43	473
2017	CO-01	21	14	19	13	17	16	1	42	35	95
2017	CO-02	11	11	21	19	26	11	2	26	51	220
2017	CO-03	18	19	19	13	18	10	4	42	36	139
2017	CO-04	10	20	30	10	30	0	0	30	40	10
2014	CO	9	15	18	18	22	14	3	29	49	544
2014	CO-01	11	17	14	16	23	17	1	35	48	92
2014	CO-02	8	13	18	21	24	14	2	24	54	264
2014	CO-03	10	18	20	16	19	12	5	33	43	170
2014	CO-04	18	27	9	0	36	9	0	50	40	11
2011	CO	9	13	21	15	20	19	3	28	44	633
2011	CO-01	16	11	17	13	14	27	3	38	37	111
2011	CO-02	6	13	25	15	21	18	3	24	45	301
2011	CO-03	10	14	19	16	22	15	3	30	47	204
2011	CO-04	20	0	40	10	20	0	10	22	33	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	55	19	12	6	4	2	3	77	10	471
2017	CO-01	63	15	14	2	1	1	4	82	3	95
2017	CO-02	51	20	12	6	6	3	3	75	13	219
2017	CO-03	54	22	12	8	3	0	1	77	11	138
2017	CO-04	30	40	30	0	0	0	0	70	0	10
2014	CO	54	27	7	6	3	1	2	82	10	545
2014	CO-01	60	30	1	2	4	1	1	92	7	92
2014	CO-02	52	26	9	8	3	1	3	80	11	265
2014	CO-03	52	28	9	6	4	1	1	81	10	170
2014	CO-04	91	0	0	9	0	0	0	91	9	11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	62	22	7	4	1	2	2	87	5	473
2017	CO-01	70	13	5	3	3	2	3	88	7	95
2017	CO-02	57	25	7	5	1	3	2	86	7	220
2017	CO-03	60	27	7	2	1	0	2	90	3	139
2017	CO-04	80	0	20	0	0	0	0	80	0	10
2014	CO	60	25	8	3	1	2	1	88	4	544
2014	CO-01	64	22	7	3	1	3	0	89	4	92
2014	CO-02	58	26	9	3	1	1	2	86	5	264
2014	CO-03	61	27	6	4	0	2	1	90	4	170
2014	CO-04	91	9	0	0	0	0	0	100	0	11
2011	CO	65	20	7	2	1	3	2	89	3	632
2011	CO-01	66	22	4	5	1	4	0	91	6	111
2011	CO-02	64	20	8	2	1	2	3	88	4	300
2011	CO-03	67	20	7	1	0	3	1	91	2	204
2011	CO-04	80	0	20	0	0	0	0	80	0	10
2008	CO	65	20	7	2	1	1	4	89	3	626
2008	CO-01	72	17	2	3	1	0	5	94	5	115
2008	CO-02	64	21	9	2	1	1	2	87	3	288
2008	CO-03	62	21	8	2	0	1	5	89	3	207

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	35	16	13	9	2	0	62	22	473
2017	CO-01	38	32	12	9	6	3	0	72	16	95
2017	CO-02	20	35	15	14	13	3	0	57	27	220
2017	CO-03	24	37	17	14	5	1	1	63	20	139
2017	CO-04	40	40	20	0	0	0	0	80	0	10
2014	CO	18	35	18	17	10	2	0	54	28	545
2014	CO-01	25	33	18	16	5	2	0	59	22	92
2014	CO-02	13	32	20	18	15	2	0	46	34	265
2014	CO-03	21	39	14	18	5	2	0	62	24	170
2014	CO-04	36	27	18	9	9	0	0	64	18	11
2011	CO	22	32	17	16	12	1	0	54	28	631
2011	CO-01	30	31	15	14	8	3	0	62	22	111
2011	CO-02	18	30	18	18	16	1	0	48	34	300
2011	CO-03	22	36	17	14	10	0	0	58	24	203
2011	CO-04	40	20	20	10	10	0	0	60	20	10
2008	CO	20	38	15	15	9	2	0	60	25	626
2008	CO-01	24	41	9	16	8	3	0	67	24	115
2008	CO-02	20	37	17	15	9	1	0	58	25	288
2008	CO-03	20	38	17	13	8	1	1	60	22	207

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	19	28	16	16	19	1	1	48	35	472
2017	CO-01	30	36	13	11	8	3	0	67	20	95
2017	CO-02	13	25	17	18	24	2	1	39	44	220
2017	CO-03	22	30	14	14	17	0	3	53	32	138
2017	CO-04	20	10	30	20	20	0	0	30	40	10
2014	CO	14	26	14	18	23	3	2	42	43	545
2014	CO-01	18	23	14	18	22	4	0	43	42	92
2014	CO-02	11	22	17	15	29	3	2	36	46	265
2014	CO-03	16	34	10	20	16	1	3	52	37	170
2014	CO-04	27	9	9	36	18	0	0	36	55	11
2011	CO	11	26	14	19	28	1	1	38	47	630
2011	CO-01	14	38	11	14	23	0	0	51	38	111
2011	CO-02	9	24	15	19	30	1	1	34	51	298
2011	CO-03	13	22	15	19	27	1	1	36	48	204
2011	CO-04	20	40	10	10	20	0	0	60	30	10
2008	CO	17	29	15	18	19	1	2	47	37	625
2008	CO-01	30	27	10	17	15	2	0	58	32	115
2008	CO-02	15	30	16	18	19	1	1	46	38	288
2008	CO-03	12	29	18	18	19	0	3	43	39	206

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	37	22	11	10	4	55	22	470
2017	CO-01	19	42	21	6	4	7	66	11	95
2017	CO-02	13	31	25	14	13	3	46	29	218
2017	CO-03	20	41	19	9	9	2	62	19	138
2017	CO-04	30	20	30	10	10	0	50	20	10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	34	36	14	5	5	4	0	74	11	470
2017	CO-01	41	40	11	2	2	3	1	84	5	95
2017	CO-02	32	33	16	7	7	5	0	68	15	218
2017	CO-03	33	39	16	5	4	4	0	74	9	138
2017	CO-04	40	40	20	0	0	0	0	80	0	10
2014	CO	40	32	15	4	4	5	0	76	9	544
2014	CO-01	49	31	9	3	4	3	0	83	8	92
2014	CO-02	37	26	18	5	6	8	0	69	12	265
2014	CO-03	38	41	12	4	2	3	0	81	6	169
2014	CO-04	73	27	0	0	0	0	0	100	0	11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	40	16	7	5	3	72	12	473
2017	CO-01	43	42	8	1	3	2	87	4	95
2017	CO-02	26	38	20	8	7	2	65	15	220
2017	CO-03	29	40	15	9	4	4	72	13	139
2017	CO-04	30	30	10	20	10	0	60	30	10
2014	CO	35	37	15	7	3	2	74	10	545
2014	CO-01	46	37	10	2	4	1	84	7	92
2014	CO-02	32	32	20	8	5	3	66	14	265
2014	CO-03	33	46	12	7	1	1	80	8	170
2014	CO-04	73	18	0	9	0	0	91	9	11
2011	CO	27	34	18	10	7	4	64	17	632
2011	CO-01	37	40	8	6	6	3	79	13	111
2011	CO-02	27	32	20	10	8	4	61	18	301
2011	CO-03	22	34	21	11	5	5	60	18	203
2011	CO-04	40	30	0	20	10	0	70	30	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	40	39	8	7	5	1	80	12	473
2017	CO-01	58	27	6	4	3	1	86	7	95
2017	CO-02	36	39	9	7	8	1	76	16	220
2017	CO-03	35	47	8	7	3	0	82	10	139
2017	CO-04	30	50	10	10	0	0	80	10	10
2014	CO	41	38	11	7	4	0	79	10	545
2014	CO-01	44	40	9	5	2	0	84	8	92
2014	CO-02	38	35	12	9	5	1	74	13	265
2014	CO-03	42	41	9	5	3	0	82	8	170
2014	CO-04	64	27	0	0	9	0	91	9	11
2011	CO	32	37	17	9	5	0	69	14	629
2011	CO-01	46	34	10	6	4	0	80	10	111
2011	CO-02	30	35	19	10	5	1	66	15	299
2011	CO-03	26	41	18	7	6	0	68	14	202
2011	CO-04	50	20	10	10	10	0	70	20	10
2008	CO	33	36	15	10	5	1	70	15	625
2008	CO-01	46	28	14	10	3	0	74	12	115
2008	CO-02	32	39	13	9	6	1	72	15	288
2008	CO-03	29	38	17	12	4	1	67	16	206

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	31	32	19	9	9	0	63	18	470
2017	CO-01	44	30	16	6	4	0	73	11	94
2017	CO-02	27	32	19	10	12	0	59	22	218
2017	CO-03	30	35	19	9	7	0	65	17	139
2017	CO-04	30	20	30	10	10	0	50	20	10
2014	CO	24	39	17	11	8	1	64	19	545
2014	CO-01	29	37	10	11	12	1	67	23	92
2014	CO-02	22	37	19	13	9	0	60	22	265
2014	CO-03	24	43	18	8	6	1	68	14	170
2014	CO-04	36	45	0	0	18	0	82	18	11
2011	CO	20	34	23	14	9	1	55	22	633
2011	CO-01	36	30	19	9	6	0	66	15	111
2011	CO-02	17	33	24	16	9	1	50	25	301
2011	CO-03	16	37	23	14	9	0	54	23	204
2011	CO-04	30	40	10	10	10	0	70	20	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	29	36	16	12	8	0	65	19	471
2017	CO-01	42	34	16	5	3	0	76	8	95
2017	CO-02	23	38	15	14	10	0	61	24	220
2017	CO-03	30	34	16	12	7	0	64	20	137
2017	CO-04	30	30	10	20	10	0	60	30	10
2014	CO	24	39	17	12	8	1	63	19	544
2014	CO-01	30	37	10	12	10	1	68	22	92
2014	CO-02	19	39	19	13	8	1	59	22	264
2014	CO-03	26	41	19	9	5	1	67	14	170
2014	CO-04	36	36	0	9	18	0	73	27	11
2011	CO	22	36	17	16	9	0	58	25	633
2011	CO-01	36	35	11	14	5	0	71	18	111
2011	CO-02	19	35	19	17	10	1	54	27	301
2011	CO-03	19	38	17	17	9	0	57	26	204
2011	CO-04	30	40	10	10	10	0	70	20	10
2008	CO	25	38	16	14	7	0	63	21	626
2008	CO-01	34	41	10	10	6	0	75	16	115
2008	CO-02	27	38	14	15	7	0	65	21	288
2008	CO-03	20	35	22	15	8	0	55	23	207

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	26	22	13	11	3	0	52	25	472
2017	CO-01	33	21	24	11	7	4	0	56	19	95
2017	CO-02	21	25	20	14	16	3	0	48	31	220
2017	CO-03	23	30	24	13	8	1	1	54	21	138
2017	CO-04	30	10	20	10	20	10	0	44	33	10
2014	CO	26	24	20	15	12	4	1	52	28	544
2014	CO-01	31	26	14	15	11	2	0	58	27	91
2014	CO-02	21	23	22	15	14	3	1	46	31	265
2014	CO-03	31	23	18	15	8	5	1	56	24	170
2014	CO-04	36	18	27	0	18	0	0	55	18	11
2011	CO	24	24	18	15	12	6	1	52	29	632
2011	CO-01	37	21	14	13	11	5	1	61	25	111
2011	CO-02	22	23	20	16	13	5	1	48	31	300
2011	CO-03	19	28	18	14	11	8	1	52	28	204
2011	CO-04	50	20	10	10	0	10	0	78	11	10
2008	CO	23	26	19	16	10	5	1	52	28	626
2008	CO-01	28	25	20	16	7	4	0	55	24	115
2008	CO-02	22	26	18	17	11	6	0	51	30	288
2008	CO-03	22	27	19	16	11	3	1	51	28	207

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CO	30	33	37	473
2017	CO-01	28	35	37	95
2017	CO-02	27	39	34	220
2017	CO-03	34	26	40	139
2017	CO-04	40	30	30	10
2014	CO	28	39	33	545
2014	CO-01	28	45	27	92
2014	CO-02	26	40	34	265
2014	CO-03	31	36	33	170
2014	CO-04	45	18	36	11
2011	CO	32	38	30	633
2011	CO-01	26	42	32	111
2011	CO-02	34	39	27	301
2011	CO-03	33	34	33	204
2011	CO-04	0	40	60	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CO	19	19	49	7	1	4	142
2017	CO-01	7	33	44	7	7	0	27
2017	CO-02	22	15	54	7	0	3	60
2017	CO-03	23	15	50	6	0	6	48
2014	CO	22	18	42	14	9999	4	155
2014	CO-01	12	27	38	19	9999	4	26
2014	CO-02	17	11	54	13	9999	4	70
2014	CO-03	30	21	32	13	9999	4	53
2011	CO	22	16	42	11	9999	9	202
2011	CO-01	10	17	45	21	9999	7	29
2011	CO-02	22	17	39	12	9999	11	102
2011	CO-03	28	16	43	6	9999	7	68

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	21	79	473
2017	CO-01	8	92	95
2017	CO-02	30	70	220
2017	CO-03	14	86	139
2014	CO	17	83	544
2014	CO-01	17	83	92
2014	CO-02	17	83	264
2014	CO-03	17	83	170

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CO	38	98
2017	CO-02	43	65
2014	CO	45	93
2014	CO-01	56	16
2014	CO-02	43	46
2014	CO-03	42	29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CO	78	98
2017	CO-02	77	65
2017	CO-03	85	20
2014	CO	71	93
2014	CO-01	63	16
2014	CO-02	80	46
2014	CO-03	62	29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CO	98
2017	CO-02	65
2017	CO-03	20
2014	CO	93
2014	CO-01	16
2014	CO-02	46
2014	CO-03	29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	20
2014	CO-03	0	29

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CO	15	98
2017	CO-02	18	65
2014	CO	5	93

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	CO-02	65
2014	CO-01	16
2014	CO-02	46

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CO	45	98
2017	CO-02	42	65
2017	CO-03	50	20
2014	CO	37	93
2014	CO-01	38	16
2014	CO-02	39	46
2014	CO-03	35	29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CO	49	98
2017	CO-02	47	65
2017	CO-03	60	20
2014	CO	41	93
2014	CO-01	31	16
2014	CO-02	43	46
2014	CO-03	41	29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CO	49	98
2017	CO-02	52	65
2017	CO-03	55	20
2014	CO	50	93
2014	CO-01	50	16
2014	CO-02	50	46
2014	CO-03	52	29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CO	47	98
2017	CO-02	47	65
2017	CO-03	50	20
2014	CO	41	93
2014	CO-01	44	16
2014	CO-02	41	46
2014	CO-03	38	29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CO	37	98
2017	CO-02	34	65
2017	CO-03	60	20
2014	CO	33	93
2014	CO-01	38	16
2014	CO-02	30	46
2014	CO-03	38	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CO	58	98
2017	CO-02	62	65
2017	CO-03	50	20
2014	CO	59	93
2014	CO-01	63	16
2014	CO-02	63	46
2014	CO-03	55	29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CO	35	98
2017	CO-02	36	65
2017	CO-03	40	20
2014	CO	32	93
2014	CO-01	31	16
2014	CO-02	28	46
2014	CO-03	38	29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CO	98
2017	CO-02	65
2017	CO-03	20
2014	CO-02	46
2014	CO-03	29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CO	6	98
2017	CO-02	9	65
2017	CO-03	0	20
2014	CO	8	93

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CO	14	98
2017	CO-02	12	65
2014	CO	10	93

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CO	57	98
2017	CO-02	62	65
2017	CO-03	60	20
2014	CO	48	93
2014	CO-01	44	16
2014	CO-02	52	46
2014	CO-03	45	29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CO	20	98
2017	CO-02	18	65
2017	CO-03	25	20
2014	CO	25	93
2014	CO-02	28	46
2014	CO-03	21	29

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	9	98
2017	CO-02	12	65
2014	CO	15	93
2014	CO-02	15	46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CO	53	98
2017	CO-02	55	65
2017	CO-03	35	20
2014	CO	54	93
2014	CO-01	56	16
2014	CO-02	50	46
2014	CO-03	55	29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CO	28	98
2017	CO-02	28	65
2017	CO-03	30	20
2014	CO	31	93
2014	CO-01	31	16
2014	CO-02	28	46
2014	CO-03	35	29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CO	6	98
2014	CO	9	93

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CO	24	98
2017	CO-02	28	65
2014	CO	20	93
2014	CO-02	22	46

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CO	14	98
2017	CO-02	15	65
2014	CO	10	93
2014	CO-01	0	16
2014	CO-02	11	46

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CO	7	98
2014	CO	5	93

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CO	14	98
2017	CO-02	14	65
2014	CO	10	93
2014	CO-02	11	46

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	11	98
2017	CO-02	11	65
2014	CO	10	93

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CO	24	98
2017	CO-02	21	65
2017	CO-03	30	20
2014	CO	31	93
2014	CO-02	33	46
2014	CO-03	34	29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CO	10	91
2017	CO-02	8	61
2014	CO	11	88
2014	CO-02	11	44

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CO	10	91
2017	CO-02	13	61
2014	CO	11	88
2014	CO-02	14	44

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CO	7	91
2014	CO	8	88

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CO	7	91
2014	CO	11	88
2014	CO-02	16	44

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CO	8	91
2017	CO-02	8	61
2017	CO-03	0	19
2014	CO	11	88
2014	CO-01	0	15
2014	CO-02	16	44

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CO	14	91
2017	CO-02	15	61
2014	CO-01	0	15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CO	14	91
2017	CO-02	13	61
2014	CO-03	0	28

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CO	9	91
2014	CO	16	88
2014	CO-02	16	44

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CO	8	91
2017	CO-02	11	61
2017	CO-03	0	19
2014	CO	8	88

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CO	26	91
2017	CO-02	24	61
2017	CO-03	32	19
2014	CO	25	88
2014	CO-01	33	15
2014	CO-02	25	44
2014	CO-03	18	28

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CO	8	91
2017	CO-02	8	61
2017	CO-03	0	19
2014	CO	18	88
2014	CO-01	33	15
2014	CO-02	14	44
2014	CO-03	18	28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CO	48	91
2017	CO-02	44	61
2017	CO-03	53	19
2014	CO	56	88
2014	CO-01	67	15
2014	CO-02	55	44
2014	CO-03	53	28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CO	91
2017	CO-02	61
2017	CO-03	19
2014	CO-02	44

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CO	56	91
2017	CO-02	59	61
2017	CO-03	47	19
2014	CO	65	88
2014	CO-01	60	15
2014	CO-02	70	44
2014	CO-03	61	28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CO	91
2017	CO-02	61
2017	CO-03	19

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	18	91
2017	CO-02	21	61
2014	CO	13	88
2014	CO-02	11	44
2014	CO-03	18	28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	95	5	98
2017	CO-02	92	8	65
2017	CO-03	100	0	20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	11	11	20	8	10	31	8	37	30	473
2017	CO-01	9	18	11	4	6	37	15	56	22	95
2017	CO-02	9	9	22	11	12	31	6	28	38	220
2017	CO-03	16	11	22	8	7	30	6	42	24	139
2017	CO-04	20	10	40	0	10	10	10	38	13	10
2014	CO	12	12	21	7	6	35	8	41	23	545
2014	CO-01	7	18	17	5	4	39	9	48	19	92
2014	CO-02	10	8	25	7	7	35	9	33	24	265
2014	CO-03	16	14	18	7	7	32	6	49	23	170
2014	CO-04	27	9	9	0	9	27	18	67	17	11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	21	26	21	11	8	13	0	55	21	473
2017	CO-01	23	35	14	3	6	19	0	71	12	95
2017	CO-02	18	20	22	15	11	14	0	45	29	220
2017	CO-03	24	31	22	10	6	6	1	60	17	139
2017	CO-04	30	30	30	0	10	0	0	60	10	10
2014	CO	20	28	22	8	6	15	2	58	16	545
2014	CO-01	13	35	22	4	4	19	3	61	11	92
2014	CO-02	18	25	23	9	7	15	2	53	19	265
2014	CO-03	25	29	18	8	5	14	1	63	15	170
2014	CO-04	36	18	27	0	9	9	0	60	10	11
2011	CO	21	31	22	8	6	12	0	59	16	632
2011	CO-01	26	34	17	5	5	13	0	69	11	111
2011	CO-02	19	30	22	10	6	12	0	56	19	301
2011	CO-03	22	28	24	7	7	12	0	57	16	203
2011	CO-04	30	40	10	10	10	0	0	70	20	10

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	52	10	8	2	1	1	79	10	472
2017	CO-01	16	52	12	14	4	2	1	70	18	95
2017	CO-02	26	56	11	5	2	0	0	82	8	219
2017	CO-03	32	48	9	6	1	1	2	83	7	139
2017	CO-04	40	60	0	0	0	0	0	100	0	10
2014	CO	23	60	10	4	2	1	0	83	6	545
2014	CO-01	22	59	9	9	1	1	0	81	10	92
2014	CO-02	21	59	13	3	3	1	0	81	6	265
2014	CO-03	25	61	8	4	2	0	1	86	5	170
2014	CO-04	36	45	9	9	0	0	0	82	9	11
2011	CO	19	58	11	8	3	1	1	78	11	628
2011	CO-01	21	49	16	6	7	1	0	70	14	111
2011	CO-02	18	60	11	9	1	1	0	78	11	299
2011	CO-03	20	60	7	7	2	1	2	83	10	201
2011	CO-04	20	50	20	0	10	0	0	70	10	10
2008	CO	25	52	10	7	4	0	2	79	11	626
2008	CO-01	24	47	12	6	9	1	1	73	15	115
2008	CO-02	24	55	10	7	2	0	1	80	10	288
2008	CO-03	26	52	9	6	3	0	4	81	10	207

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	8	13	22	8	6	36	7	36	24	473
2017	CO-01	5	14	21	3	4	45	7	40	16	95
2017	CO-02	6	15	25	9	5	35	5	35	24	220
2017	CO-03	12	12	21	9	9	30	8	37	29	139
2017	CO-04	0	10	10	0	10	40	30	33	33	10
2014	CO	5	13	28	7	6	35	6	30	22	545
2014	CO-01	7	18	13	11	7	37	8	45	31	92
2014	CO-02	3	14	31	8	6	32	6	27	23	265
2014	CO-03	7	9	32	3	4	38	6	30	13	170
2014	CO-04	18	0	27	9	27	18	0	22	44	11
2011	CO	3	15	27	9	7	32	8	31	25	629
2011	CO-01	4	14	24	7	7	35	8	32	25	111
2011	CO-02	3	15	26	11	6	30	9	29	28	299
2011	CO-03	4	16	27	6	6	33	8	34	20	202
2011	CO-04	0	0	60	10	10	10	10	0	25	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	34	35	12	3	3	12	1	79	7	473
2017	CO-01	44	33	4	1	3	14	1	90	5	95
2017	CO-02	32	33	16	5	3	11	0	73	9	220
2017	CO-03	35	37	11	2	1	12	1	83	4	139
2017	CO-04	20	30	20	10	0	20	0	63	13	10
2014	CO	31	38	12	4	2	11	1	79	7	545
2014	CO-01	36	40	7	4	3	10	0	84	8	92
2014	CO-02	29	38	16	5	1	11	1	76	6	265
2014	CO-03	31	38	11	5	2	12	2	80	8	170
2014	CO-04	36	36	0	0	9	18	0	89	11	11
2011	CO	31	30	15	5	3	15	1	73	10	631
2011	CO-01	35	30	13	2	0	21	0	82	2	111
2011	CO-02	32	31	14	5	4	13	0	73	10	300
2011	CO-03	28	29	16	7	3	15	2	68	13	203
2011	CO-04	30	20	20	10	0	10	10	63	13	10
2008	CO	30	36	15	5	1	10	2	76	7	626
2008	CO-01	43	28	14	1	2	11	1	81	3	115
2008	CO-02	28	41	13	5	2	11	1	78	8	288
2008	CO-03	27	35	17	8	0	8	4	71	10	207

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	35	15	5	4	15	1	73	10	472
2017	CO-01	39	31	7	2	2	17	1	86	5	94
2017	CO-02	20	36	19	7	5	14	0	65	13	220
2017	CO-03	29	36	14	3	3	14	1	76	7	139
2017	CO-04	20	40	10	10	10	10	0	67	22	10
2014	CO	24	32	18	8	3	13	1	66	13	545
2014	CO-01	27	35	15	7	4	11	1	70	12	92
2014	CO-02	22	31	18	9	3	16	1	63	15	265
2014	CO-03	28	35	18	7	2	10	1	70	10	170
2014	CO-04	27	18	18	9	9	18	0	56	22	11
2011	CO	21	30	19	8	4	18	1	62	14	627
2011	CO-01	22	30	17	5	1	25	0	70	7	110
2011	CO-02	21	30	21	8	4	16	0	60	15	298
2011	CO-03	21	28	19	9	4	17	1	60	16	202
2011	CO-04	30	50	0	10	0	10	0	89	11	10
2008	CO	27	32	16	11	5	7	2	65	18	625
2008	CO-01	33	30	10	9	2	14	2	75	12	115
2008	CO-02	25	38	14	8	6	8	1	69	15	288
2008	CO-03	28	25	21	15	5	3	3	56	21	206

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	11	89	473
2017	CO-01	6	94	95
2017	CO-02	17	83	220
2017	CO-03	7	93	139
2017	CO-04	0	100	10
2014	CO	8	92	544
2014	CO-01	9	91	92
2014	CO-02	8	92	264
2014	CO-03	6	94	170

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CO	31	54
2017	CO-02	32	37
2014	CO	31	42
2014	CO-02	36	22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CO	81	54
2017	CO-02	84	37
2017	CO-03	80	10
2014	CO	93	42
2014	CO-02	91	22
2014	CO-03	90	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CO	54
2017	CO-02	37
2017	CO-03	10
2014	CO	42
2014	CO-02	22
2014	CO-03	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO-03	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CO	13	54
2017	CO-02	14	37
2017	CO-03	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO-02	0	22

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CO	21	53
2017	CO-02	22	37
2017	CO-03	0	10
2014	CO-03	0	10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CO	23	53
2017	CO-02	24	37
2014	CO	12	42
2014	CO-03	0	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CO	11	53
2017	CO-02	14	37
2017	CO-03	0	10
2014	CO-03	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	CO-03	10
2014	CO	42
2014	CO-02	22
2014	CO-03	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CO	36	53
2017	CO-02	35	37
2017	CO-03	50	10
2014	CO	50	42
2014	CO-02	50	22
2014	CO-03	50	10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CO	28	53
2017	CO-02	30	37
2014	CO	31	42
2014	CO-02	36	22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	CO-02	37
2017	CO-03	10
2014	CO-03	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	CO	53
2017	CO-02	37
2017	CO-03	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO-03	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CO	19	53
2017	CO-02	22	37
2014	CO	21	42

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	CO	53
2017	CO-02	37
2017	CO-03	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CO-03	10
2014	CO	42
2014	CO-02	22
2014	CO-03	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	19	53
2017	CO-02	16	37
2014	CO	14	42

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CO	28	54
2017	CO-02	35	37
2014	CO	38	42
2014	CO-02	32	22

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CO	13	54
2017	CO-02	19	37
2017	CO-03	0	10
2014	CO	17	42

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CO	20	54
2017	CO-02	27	37
2014	CO	19	42
2014	CO-02	23	22

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CO-02	0	37
2014	CO	14	42

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO-02	0	22

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CO	52	54
2017	CO-02	41	37
2017	CO-03	60	10
2014	CO	50	42
2014	CO-02	50	22
2014	CO-03	60	10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO-02	0	20

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CO	9	53

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO-02	0	20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CO	53
2017	CO-02	36
2017	CO-03	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	CO	53
2017	CO-02	36
2017	CO-03	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO-02	0	20

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10
2014	CO	13	38

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CO	26	53
2017	CO-02	17	36
2017	CO-03	50	10
2014	CO	32	38
2014	CO-02	30	20

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CO	9	53
2014	CO	13	38

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CO	47	53
2017	CO-02	42	36
2017	CO-03	60	10
2014	CO	61	38
2014	CO-02	55	20

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CO	53
2017	CO-02	36
2017	CO-03	10
2014	CO-02	20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CO	60	53
2017	CO-02	67	36
2014	CO	84	38
2014	CO-02	85	20

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CO	53
2017	CO-02	36
2017	CO-03	10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	19	53
2017	CO-02	19	36
2014	CO	13	38

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	98	2	54
2017	CO-02	97	3	37
2017	CO-03	100	0	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	11	11	20	3	5	41	8	44	16	473
2017	CO-01	10	13	13	1	4	44	15	56	13	95
2017	CO-02	9	10	21	4	8	42	6	37	23	220
2017	CO-03	15	13	24	4	1	37	6	49	9	139
2017	CO-04	10	0	30	0	0	40	20	25	0	10
2014	CO	11	11	20	4	3	43	8	45	13	545
2014	CO-01	10	17	13	2	2	47	9	61	10	92
2014	CO-02	8	8	25	5	3	44	8	33	16	265
2014	CO-03	16	14	17	3	2	42	6	57	10	170
2014	CO-04	18	9	9	0	9	45	9	60	20	11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	28	20	5	4	17	1	64	11	471
2017	CO-01	28	30	14	0	4	22	2	76	6	95
2017	CO-02	23	23	22	7	6	19	1	56	16	220
2017	CO-03	24	37	20	5	1	11	1	69	7	137
2017	CO-04	30	10	30	0	0	20	10	57	0	10
2014	CO	22	26	21	4	3	22	2	63	10	545
2014	CO-01	25	27	12	3	2	28	2	75	8	92
2014	CO-02	18	24	23	5	4	23	3	57	11	265
2014	CO-03	26	28	20	5	2	18	1	66	9	170
2014	CO-04	36	18	27	0	9	9	0	60	10	11
2011	CO	27	29	19	4	3	17	0	68	9	628
2011	CO-01	33	33	15	3	4	12	0	76	7	111
2011	CO-02	24	27	20	6	3	19	1	63	12	298
2011	CO-03	27	31	19	2	2	19	0	71	5	202
2011	CO-04	50	10	30	10	0	0	0	60	10	10

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	27	23	19	13	17	0	1	51	30	472
2017	CO-01	19	29	13	11	26	1	1	49	38	95
2017	CO-02	28	24	18	14	15	0	1	52	29	220
2017	CO-03	30	19	22	14	14	0	1	49	28	138
2017	CO-04	30	20	40	0	10	0	0	50	10	10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	16	28	31	15	10	0	44	25	473
2017	CO-01	28	31	27	6	7	0	59	14	95
2017	CO-02	14	30	30	16	10	0	44	26	220
2017	CO-03	11	24	34	19	12	1	36	30	139
2017	CO-04	0	10	30	40	20	0	10	60	10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	22	30	25	13	8	1	53	22	470
2017	CO-01	41	32	18	4	4	1	73	9	95
2017	CO-02	19	29	27	14	10	0	49	24	220
2017	CO-03	14	31	27	19	9	1	45	28	137

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	19	22	24	20	13	1	1	42	34	473
2017	CO-01	38	26	17	7	11	1	0	65	18	95
2017	CO-02	17	20	26	21	13	2	1	38	35	220
2017	CO-03	10	24	24	28	12	0	1	35	41	139
2017	CO-04	0	20	20	10	50	0	0	20	60	10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	39	28	16	7	4	5	71	12	471
2017	CO-01	62	15	13	1	2	7	83	3	95
2017	CO-02	40	27	17	5	3	6	72	9	219
2017	CO-03	26	36	16	14	5	2	64	20	138
2017	CO-04	0	30	30	10	30	0	30	40	10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	33	20	13	8	59	21	468
2017	CO-01	41	29	16	6	8	70	14	94
2017	CO-02	24	33	19	16	9	56	24	218
2017	CO-03	21	35	24	13	7	56	20	137
2017	CO-04	0	40	20	20	20	40	40	10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	21	33	25	13	7	0	1	54	21	469
2017	CO-01	33	46	17	2	1	1	0	79	3	94
2017	CO-02	16	29	26	19	9	0	1	45	28	218
2017	CO-03	18	32	28	14	7	0	1	50	21	138
2017	CO-04	10	40	30	10	10	0	0	50	20	10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	18	31	23	17	10	1	50	27	468
2017	CO-01	35	39	14	6	5	0	74	12	93
2017	CO-02	12	27	27	19	13	1	40	33	218
2017	CO-03	16	32	25	21	5	1	48	26	138
2017	CO-04	0	20	30	20	30	0	20	50	10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	33	19	15	9	1	57	24	469
2017	CO-01	37	32	20	9	1	1	70	10	94
2017	CO-02	21	29	19	18	12	0	50	31	218
2017	CO-03	21	36	19	15	8	1	58	23	138
2017	CO-04	10	40	0	30	20	0	50	50	10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	34	21	9	6	1	64	15	465
2017	CO-01	32	41	18	4	4	0	73	9	93
2017	CO-02	28	32	18	13	8	1	61	21	217
2017	CO-03	32	29	27	7	4	1	61	11	136
2017	CO-04	10	50	30	0	10	0	60	10	10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	57	21	13	5	3	1	79	8	471
2017	CO-01	66	19	9	3	2	1	86	5	95
2017	CO-02	52	23	13	5	5	2	76	10	219
2017	CO-03	57	20	16	6	1	0	77	7	138
2017	CO-04	60	20	10	0	10	0	80	10	10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	68	15	6	4	3	0	3	86	8	472
2017	CO-01	81	11	2	1	3	1	1	93	4	95
2017	CO-02	61	17	8	6	5	0	4	81	11	219
2017	CO-03	73	12	8	4	1	0	1	86	6	139
2017	CO-04	60	30	0	0	10	0	0	90	10	10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	51	30	10	4	3	2	82	8	469
2017	CO-01	58	29	7	1	3	1	88	4	95
2017	CO-02	43	32	10	7	4	3	78	12	217
2017	CO-03	57	25	12	1	2	1	84	4	138
2017	CO-04	70	20	10	0	0	0	90	0	10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	17	14	8	6	2	72	14	472
2017	CO-01	67	14	11	5	2	1	82	8	95
2017	CO-02	45	19	16	10	7	2	65	18	220
2017	CO-03	59	15	12	7	6	1	75	13	138
2017	CO-04	60	20	10	0	10	0	80	10	10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	14	5	2	0	24	90	3	470
2017	CO-01	64	5	2	0	0	29	97	0	95
2017	CO-02	52	9	3	0	0	34	94	1	217
2017	CO-03	50	26	10	6	1	8	82	7	139
2017	CO-04	40	50	10	0	0	0	90	0	10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	59	25	8	3	2	0	4	88	4	468
2017	CO-01	67	22	5	1	1	1	2	92	2	95
2017	CO-02	52	26	11	3	2	0	6	83	5	217
2017	CO-03	66	24	4	3	1	0	2	92	4	137
2017	CO-04	50	20	20	10	0	0	0	70	10	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	76	15	3	1	2	2	93	4	469
2017	CO-01	77	15	1	0	5	2	93	5	95
2017	CO-02	74	15	3	2	2	4	92	5	218
2017	CO-03	79	14	5	1	1	1	93	1	137
2017	CO-04	80	20	0	0	0	0	100	0	10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	24	13	4	2	3	81	6	466
2017	CO-01	50	27	17	3	1	2	78	4	94
2017	CO-02	49	25	15	5	2	4	77	7	216
2017	CO-03	64	23	9	2	0	1	89	2	137
2017	CO-04	70	0	10	20	0	0	70	20	10

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	12	29	37	16	6	41	22	472
2017	CO-01	21	40	28	8	2	61	11	95
2017	CO-02	9	27	41	16	7	36	23	220
2017	CO-03	9	25	38	21	6	35	27	138
2017	CO-04	0	20	20	40	20	20	60	10

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	8	18	43	20	11	1	31	26	471
2017	CO-01	2	16	35	30	17	0	47	18	94
2017	CO-02	10	19	42	17	12	1	29	29	219
2017	CO-03	7	17	52	18	6	0	24	24	139
2017	CO-04	10	50	30	10	0	0	10	60	10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	29	40	15	8	6	3	71	14	473
2017	CO-01	37	40	11	6	4	2	78	11	95
2017	CO-02	24	38	17	9	8	4	64	18	220
2017	CO-03	33	42	12	6	3	4	78	10	139
2017	CO-04	10	60	30	0	0	0	70	0	10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	35	18	14	14	2	54	28	470
2017	CO-01	28	38	15	11	9	0	66	19	94
2017	CO-02	13	34	17	16	17	3	48	34	220
2017	CO-03	17	37	20	11	12	2	55	24	137
2017	CO-04	20	20	10	30	20	0	40	50	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	17	83	471
2017	CO-01	19	81	95
2017	CO-02	19	81	219
2017	CO-03	12	88	139
2014	CO	13	87	544
2014	CO-01	17	83	92
2014	CO-02	12	88	265
2014	CO-03	14	86	169
2014	CO-04	0	100	11

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	77	23	78
2017	CO-01	78	22	18
2017	CO-02	76	24	42
2017	CO-03	77	23	17
2014	CO	73	27	73
2014	CO-01	81	19	16
2014	CO-02	70	30	33
2014	CO-03	74	26	23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	55	30	7	5	3	85	8	60
2017	CO-01	64	14	14	7	0	79	7	14
2017	CO-02	63	28	0	3	6	91	9	32
2017	CO-03	31	54	8	8	0	85	8	13
2014	CO	57	28	6	6	4	85	9	53
2014	CO-01	38	23	15	15	8	62	23	13
2014	CO-02	57	30	4	4	4	87	9	23
2014	CO-03	71	29	0	0	0	100	0	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	27	26	18	12	12	4	1	28	72	471
2017	CO-01	23	22	19	15	18	2	1	24	76	95
2017	CO-02	26	29	15	13	11	5	1	28	72	220
2017	CO-03	31	25	20	9	10	4	1	33	67	138
2017	CO-04	20	40	30	10	0	0	0	20	80	10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	17	321
2017	CO-01	26	70
2017	CO-02	14	149
2017	CO-03	16	89

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	40	321
2017	CO-01	42	70
2017	CO-02	43	149
2017	CO-03	34	89

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	13	321
2017	CO-01	21	70
2017	CO-02	11	149
2017	CO-03	10	89

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CO	45	321
2017	CO-01	31	70
2017	CO-02	39	149
2017	CO-03	60	89

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CO	9	321
2017	CO-01	7	70
2017	CO-02	10	149
2017	CO-03	8	89

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CO	42	321
2017	CO-01	51	70
2017	CO-02	45	149
2017	CO-03	34	89

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CO	7	45	21	11	2	15	317
2017	CO-01	4	49	24	10	1	11	70
2017	CO-02	9	43	17	12	3	15	146
2017	CO-03	6	45	22	9	1	17	88

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	8	19	14	21	23	3	11	31	52	321
2017	CO-01	11	26	16	20	17	3	7	41	41	70
2017	CO-02	5	20	15	21	23	3	13	30	52	149
2017	CO-03	11	15	11	24	25	4	10	30	57	89

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	2	7	11	18	51	3	7	11	77	320
2017	CO-01	1	4	11	21	48	4	9	7	80	70
2017	CO-02	3	9	15	12	51	3	8	13	70	148
2017	CO-03	3	8	6	27	49	3	3	12	82	89

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)