2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 46 5 9 3 0 0 83 12 3304
2017 Term 46 39 7 5 2 0 0 85 7 131
2017 Casual 66 34 0 0 0 0 0 100 0 47
2017 Student 64 28 0 7 0 0 0 93 7 95
2014 Indeterminate (permanent) 36 44 6 10 3 0 0 80 13 3397
2014 Term 31 47 11 10 1 0 0 78 11 78
2014 Casual 33 61 0 6 0 0 0 94 6 34
2014 Student 55 35 5 3 3 0 0 90 5 42
2011 Indeterminate (permanent) 41 43 5 8 3 0 0 84 11 3754
2011 Term 41 48 7 3 1 0 0 89 4 128
2011 Casual 53 47 0 0 0 0 0 100 0 13
2011 Student 56 28 6 5 6 0 0 84 11 18
2008 Indeterminate (permanent) 42 43 5 8 2 0 0 85 10 3361
2008 Term 53 35 6 5 1 1 0 88 6 105
2008 Casual 49 38 4 9 0 0 0 87 9 29
2008 Student 36 48 9 6 0 0 0 85 6 46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 23 4 3 1 1 1 91 5 3296
2017 Term 78 16 4 2 0 1 1 95 2 131
2017 Casual 90 10 0 0 0 0 0 100 0 47
2017 Student 86 9 0 3 1 1 0 96 4 95
2014 Indeterminate (permanent) 66 23 6 3 1 1 1 90 4 3396
2014 Term 63 28 6 4 0 0 0 91 4 78
2014 Casual 85 9 0 3 0 0 3 97 3 34
2014 Student 81 12 0 2 5 0 0 93 7 42
2011 Indeterminate (permanent) 70 20 4 3 1 0 1 92 4 3750
2011 Term 70 20 7 1 2 1 0 90 3 128
2011 Casual 92 0 0 8 0 0 0 92 8 13
2011 Student 67 33 0 0 0 0 0 100 0 18
2008 Indeterminate (permanent) 68 22 4 3 2 0 1 91 5 3360
2008 Term 68 21 4 5 2 0 0 89 8 104
2008 Casual 72 20 4 4 0 0 0 92 4 29
2008 Student 66 22 6 6 0 0 0 88 6 46

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 23 6 7 3 0 1 83 11 3299
2017 Term 73 16 7 1 2 0 0 89 4 130
2017 Casual 73 15 4 4 2 0 2 89 6 47
2017 Student 73 18 3 4 1 0 0 91 5 95
2014 Indeterminate (permanent) 56 25 7 8 4 0 1 81 12 3399
2014 Term 57 22 10 5 3 0 2 82 8 78
2014 Casual 71 17 6 0 3 3 0 91 3 34
2014 Student 64 23 5 5 3 0 0 88 7 42
2011 Indeterminate (permanent) 59 21 6 9 4 0 1 81 14 3751
2011 Term 60 18 7 13 3 0 0 77 16 128
2011 Casual 85 8 0 7 0 0 0 93 7 13
2011 Student 89 0 0 11 0 0 0 89 11 18
2008 Indeterminate (permanent) 57 21 6 10 4 0 1 79 14 3364
2008 Term 63 15 6 7 6 2 1 81 13 104
2008 Casual 68 14 11 7 0 0 0 82 7 29
2008 Student 56 24 10 6 4 0 0 80 10 46

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 33 7 9 6 0 0 78 15 3303
2017 Term 50 31 9 6 4 0 0 80 11 130
2017 Casual 66 27 2 2 2 0 0 93 4 47
2017 Student 63 29 5 1 1 0 0 93 2 95
2014 Indeterminate (permanent) 47 33 7 8 4 0 0 81 13 3392
2014 Term 39 36 10 10 4 0 0 76 14 78
2014 Casual 65 26 3 5 0 0 0 91 5 34
2014 Student 62 26 5 5 3 0 0 88 7 42
2011 Indeterminate (permanent) 46 36 8 7 3 0 0 82 10 3733
2011 Term 55 30 6 8 2 0 0 85 9 128
2011 Casual 85 8 7 0 0 0 0 93 0 13
2011 Student 50 23 21 6 0 0 0 73 6 18

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 38 11 11 6 0 0 72 17 3303
2017 Term 31 35 15 15 3 0 1 67 18 131
2017 Casual 40 27 13 4 2 2 11 78 7 47
2017 Student 37 45 7 4 5 0 1 83 10 95
2014 Indeterminate (permanent) 34 39 11 10 5 0 0 73 15 3397
2014 Term 26 36 13 12 9 0 4 65 22 78
2014 Casual 40 37 6 9 0 0 9 84 9 34
2014 Student 30 28 17 19 0 0 5 62 21 42
2011 Indeterminate (permanent) 32 41 13 9 4 0 1 74 13 3751
2011 Term 24 41 16 8 7 0 4 68 16 128
2011 Casual 61 16 7 0 7 0 8 84 8 13
2011 Student 28 57 11 5 0 0 0 84 5 18
2008 Indeterminate (permanent) 31 43 13 9 3 0 1 74 13 3359
2008 Term 29 39 14 10 6 1 2 70 16 104
2008 Casual 27 39 4 10 8 0 12 75 20 29
2008 Student 22 47 9 13 2 0 7 75 16 46

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 3300
2017 Term 45 34 12 7 2 0 1 80 9 131
2017 Casual 39 34 8 10 8 0 0 73 19 47
2017 Student 22 45 14 10 8 0 0 68 18 95
2014 Indeterminate (permanent) 37 40 12 7 4 0 0 77 11 3397
2014 Term 35 40 9 12 4 0 0 75 16 78
2014 Casual 45 41 8 0 3 0 3 88 3 34
2014 Student 27 40 19 12 2 0 0 67 15 42
2011 Indeterminate (permanent) 41 37 12 6 4 0 0 78 10 3745
2011 Term 42 31 12 9 5 0 0 73 15 127
2011 Casual 62 31 0 7 0 0 0 93 7 13
2011 Student 27 39 17 5 0 0 12 75 6 18
2008 Indeterminate (permanent) 35 42 12 7 4 0 0 77 11 3359
2008 Term 48 30 13 4 3 2 0 80 7 105
2008 Casual 40 37 19 0 4 0 0 77 4 29
2008 Student 33 36 13 12 5 0 0 69 17 46

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 37 8 6 3 0 0 83 9 3296
2017 Term 50 34 9 5 2 0 1 84 6 131
2017 Casual 43 32 15 6 2 0 2 76 9 47
2017 Student 27 54 11 4 4 0 0 81 8 95
2014 Indeterminate (permanent) 43 38 9 6 3 0 0 81 10 3392
2014 Term 37 35 9 15 4 0 0 72 19 77
2014 Casual 54 40 3 0 0 0 3 97 0 34
2014 Student 31 36 10 15 7 0 0 68 22 41
2011 Indeterminate (permanent) 44 38 8 6 3 0 0 83 8 3748
2011 Term 45 33 6 7 8 0 1 79 15 128
2011 Casual 69 24 7 0 0 0 0 93 0 13
2011 Student 38 40 0 17 0 0 6 82 18 18
2008 Indeterminate (permanent) 42 41 8 5 3 0 0 84 9 3364
2008 Term 48 36 6 5 3 1 0 85 8 104
2008 Casual 47 34 3 15 0 0 0 81 15 29
2008 Student 36 44 12 5 0 0 4 83 6 46

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 35 8 4 2 1 0 85 7 3289
2017 Term 57 29 4 6 2 0 1 87 8 131
2017 Casual 54 38 6 0 0 2 0 94 0 47
2017 Student 71 23 4 2 0 0 0 94 2 95
2014 Indeterminate (permanent) 49 35 9 4 2 1 0 85 6 3393
2014 Term 44 39 7 5 3 0 1 84 8 78
2014 Casual 62 26 9 0 0 0 3 91 0 34
2014 Student 64 19 5 2 8 0 2 84 10 42

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 31 10 7 5 0 0 78 12 3299
2017 Term 53 29 10 3 4 2 0 83 7 131
2017 Casual 56 35 4 0 2 0 2 93 2 46
2017 Student 69 19 8 3 0 0 1 88 3 95
2014 Indeterminate (permanent) 43 33 10 8 5 0 0 77 13 3396
2014 Term 36 35 16 9 4 0 0 71 13 78
2014 Casual 65 30 6 0 0 0 0 94 0 34
2014 Student 62 21 10 5 3 0 0 83 7 42
2011 Indeterminate (permanent) 44 36 10 6 3 0 1 81 10 3752
2011 Term 45 29 14 4 4 1 2 77 8 128
2011 Casual 78 22 0 0 0 0 0 100 0 13
2011 Student 73 16 6 5 0 0 0 89 5 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 22 12 12 12 2 13 58 28 3298
2017 Term 29 17 20 4 8 4 19 59 16 131
2017 Casual 15 11 9 2 10 6 47 55 27 47
2017 Student 16 14 11 10 2 4 41 56 23 95
2014 Indeterminate (permanent) 25 20 12 12 15 3 14 54 32 3396
2014 Term 23 25 19 8 9 4 13 57 20 78
2014 Casual 21 18 12 3 9 9 29 62 18 34
2014 Student 26 25 7 5 2 5 31 78 11 42
2011 Indeterminate (permanent) 26 20 12 12 15 2 13 55 31 3753
2011 Term 25 24 15 11 8 5 12 60 22 128
2011 Casual 31 8 8 7 7 0 39 63 23 13
2011 Student 22 17 11 17 0 6 28 58 25 18
2008 Indeterminate (permanent) 31 23 10 11 14 2 10 61 28 3362
2008 Term 36 21 10 11 7 4 11 68 20 105
2008 Casual 32 13 8 14 0 0 34 68 21 29
2008 Student 26 17 12 2 6 3 34 68 13 46

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 43 12 9 5 0 0 75 13 3300
2017 Term 40 37 12 8 3 0 0 77 11 131
2017 Casual 39 42 9 8 2 0 0 81 10 47
2017 Student 26 51 12 7 4 0 0 77 12 95
2014 Indeterminate (permanent) 28 44 13 9 5 0 0 72 15 3397
2014 Term 26 52 5 11 6 0 0 77 17 78
2014 Casual 39 58 3 0 0 0 0 97 0 34
2014 Student 20 52 17 5 7 0 0 71 12 42
2011 Indeterminate (permanent) 32 40 14 8 5 0 0 72 14 3749
2011 Term 31 46 10 6 7 0 0 77 13 127
2011 Casual 77 15 0 7 0 0 0 93 7 13
2011 Student 33 40 22 5 0 0 0 73 5 18
2008 Indeterminate (permanent) 31 43 12 9 5 0 0 74 14 3349
2008 Term 47 32 12 5 4 1 0 79 9 103
2008 Casual 41 37 12 10 0 0 0 78 10 29
2008 Student 27 46 7 16 4 0 0 74 19 46

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 37 16 12 8 0 0 64 20 3298
2017 Term 38 40 12 7 3 0 0 78 10 131
2017 Casual 49 34 6 2 2 0 7 88 5 47
2017 Student 48 38 8 4 1 0 1 87 5 94
2014 Indeterminate (permanent) 23 36 18 14 9 0 0 60 23 3394
2014 Term 31 37 11 12 8 1 0 69 20 77
2014 Casual 53 33 9 0 0 6 0 91 0 34
2014 Student 36 35 5 17 7 0 0 72 24 42
2011 Indeterminate (permanent) 22 39 17 13 9 0 0 61 21 3751
2011 Term 29 45 11 8 5 0 2 75 14 128
2011 Casual 69 23 0 8 0 0 0 92 8 13
2011 Student 33 57 6 0 5 0 0 89 5 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 41 13 10 5 0 0 73 14 3297
2017 Term 39 41 13 5 1 0 1 81 6 131
2017 Casual 45 34 15 4 2 0 0 78 7 47
2017 Student 32 38 15 13 2 0 0 70 15 95

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 39 10 6 3 0 0 81 9 3294
2017 Term 48 41 8 2 1 1 0 90 2 129
2017 Casual 57 23 17 2 0 0 0 81 2 47
2017 Student 39 42 11 6 0 0 1 82 6 94
2014 Indeterminate (permanent) 37 42 11 5 3 1 0 81 8 3398
2014 Term 44 36 12 7 0 1 0 81 7 78
2014 Casual 60 37 3 0 0 0 0 97 0 34
2014 Student 34 43 7 12 3 2 0 78 15 42
2011 Indeterminate (permanent) 37 42 11 6 3 1 0 80 8 3752
2011 Term 46 39 6 5 2 0 1 86 8 127
2011 Casual 77 14 0 8 0 0 0 92 8 13
2011 Student 39 56 6 0 0 0 0 94 0 18
2008 Indeterminate (permanent) 39 40 11 5 4 1 0 80 9 3361
2008 Term 52 28 10 6 2 1 1 81 8 105
2008 Casual 44 38 7 8 4 0 0 82 11 29
2008 Student 38 29 18 5 9 0 0 67 15 46

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 36 14 11 8 0 0 67 19 3298
2017 Term 43 37 15 3 2 0 0 80 5 131
2017 Casual 49 36 9 4 2 0 0 85 7 47
2017 Student 40 41 11 6 2 0 0 81 8 95

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 36 11 4 2 0 0 83 6 3292
2017 Term 54 36 9 0 2 0 0 90 2 131
2017 Casual 48 30 18 2 2 0 0 78 4 46
2017 Student 42 35 17 5 1 0 0 77 6 95
2014 Indeterminate (permanent) 54 32 9 3 2 0 0 86 5 3394
2014 Term 59 30 6 4 0 0 0 89 4 77
2014 Casual 71 23 6 0 0 0 0 94 0 34
2014 Student 49 32 14 2 3 0 0 81 5 42
2011 Indeterminate (permanent) 52 35 9 3 1 0 0 87 4 3756
2011 Term 56 36 5 2 2 0 0 92 4 128
2011 Casual 93 7 0 0 0 0 0 100 0 13
2011 Student 61 17 22 0 0 0 0 78 0 18

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 38 14 11 7 0 0 69 18 3291
2017 Term 37 35 14 9 5 0 0 72 14 131
2017 Casual 38 40 13 5 2 0 2 80 7 45
2017 Student 46 28 13 8 1 2 2 77 10 94
2014 Indeterminate (permanent) 23 41 14 13 8 0 0 65 21 3398
2014 Term 28 41 16 8 6 0 1 70 14 78
2014 Casual 41 50 6 0 0 3 0 94 0 34
2014 Student 31 39 16 9 2 0 2 71 12 42
2011 Indeterminate (permanent) 30 39 14 11 6 0 0 69 17 3754
2011 Term 33 46 14 2 5 0 1 79 7 128
2011 Casual 61 16 7 0 0 0 16 91 0 13
2011 Student 44 39 6 5 0 0 6 89 5 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 35 15 10 8 0 0 67 18 3293
2017 Term 47 32 8 8 5 0 0 79 12 129
2017 Casual 52 30 13 2 0 2 0 84 2 46
2017 Student 46 32 15 6 1 0 0 78 8 94
2014 Indeterminate (permanent) 28 35 15 13 8 0 0 63 21 3397
2014 Term 36 36 13 7 9 0 0 72 16 77
2014 Casual 42 40 15 0 0 3 0 84 0 34
2014 Student 34 45 12 5 5 0 0 79 9 42

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 38 14 9 6 0 1 71 14 3294
2017 Term 45 31 13 7 3 1 0 77 10 131
2017 Casual 52 39 7 0 2 0 0 91 2 46
2017 Student 48 36 10 4 0 0 1 85 4 95
2014 Indeterminate (permanent) 28 39 16 10 5 1 0 69 15 3395
2014 Term 35 37 17 9 1 0 0 72 10 78
2014 Casual 50 41 3 3 0 0 3 94 3 34
2014 Student 36 41 7 9 3 2 2 80 12 42
2011 Indeterminate (permanent) 34 41 14 6 3 1 1 77 9 3749
2011 Term 42 35 11 7 2 1 2 80 9 128
2011 Casual 84 16 0 0 0 0 0 100 0 13
2011 Student 50 22 11 6 0 11 0 81 6 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 39 12 7 3 0 0 78 10 3295
2017 Term 50 38 6 4 2 0 0 88 6 131
2017 Casual 46 41 7 4 2 0 0 87 6 46
2017 Student 44 41 9 2 3 1 0 86 5 95
2014 Indeterminate (permanent) 37 41 12 6 4 0 0 78 10 3398
2014 Term 40 34 10 13 3 0 0 75 15 78
2014 Casual 74 23 3 0 0 0 0 97 0 34
2014 Student 34 45 14 2 5 0 0 78 7 42
2011 Indeterminate (permanent) 37 43 10 6 3 0 0 81 8 3753
2011 Term 39 44 6 7 3 0 0 84 10 128
2011 Casual 93 7 0 0 0 0 0 100 0 13
2011 Student 33 46 17 5 0 0 0 78 5 18
2008 Indeterminate (permanent) 38 43 9 6 3 0 0 81 10 3361
2008 Term 59 28 4 5 3 1 1 88 8 105
2008 Casual 51 39 6 0 4 0 0 90 4 29
2008 Student 41 43 6 10 0 0 0 84 10 46

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 35 17 8 3 0 1 72 11 3303
2017 Term 56 33 6 4 1 1 0 89 5 131
2017 Casual 61 23 4 4 2 0 5 89 7 47
2017 Student 72 24 2 1 0 1 0 97 1 95
2014 Indeterminate (permanent) 36 37 17 6 3 0 0 73 9 3397
2014 Term 46 35 14 3 2 0 0 81 5 78
2014 Casual 53 42 3 0 3 0 0 94 3 34
2014 Student 65 26 7 0 0 0 2 93 0 42
2011 Indeterminate (permanent) 35 38 17 6 4 0 0 73 10 3748
2011 Term 41 43 9 6 1 0 0 84 7 128
2011 Casual 85 8 0 7 0 0 0 93 7 13
2011 Student 61 39 0 0 0 0 0 100 0 18
2008 Indeterminate (permanent) 27 39 20 9 5 0 0 66 14 3365
2008 Term 43 39 12 5 0 2 0 83 5 105
2008 Casual 46 33 14 3 4 0 0 79 7 29
2008 Student 30 48 14 3 6 0 0 77 9 46

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 23 36 19 9 1 3 29 34 3287
2017 Term 5 14 32 23 20 1 5 46 20 131
2017 Casual 6 9 28 23 19 8 6 50 18 47
2017 Student 2 6 41 20 25 1 4 48 9 94
2014 Indeterminate (permanent) 8 26 38 18 7 1 2 25 35 3394
2014 Term 8 19 34 22 12 0 5 35 29 78
2014 Casual 0 18 25 30 12 3 12 49 21 34
2014 Student 5 18 19 27 23 2 5 54 25 42
2011 Indeterminate (permanent) 10 26 34 19 7 1 2 27 37 3749
2011 Term 6 17 30 30 13 0 4 44 24 127
2011 Casual 0 23 8 30 24 0 15 63 27 13
2011 Student 0 11 44 34 11 0 0 45 11 18
2008 Indeterminate (permanent) 10 29 35 18 6 1 2 25 40 3358
2008 Term 5 19 26 26 19 3 2 47 25 104
2008 Casual 4 28 34 14 13 3 3 29 34 29
2008 Student 7 15 29 25 15 5 4 44 24 46

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 15 26 27 17 3 4 47 25 3281
2017 Term 5 10 15 28 34 1 8 67 16 131
2017 Casual 2 13 19 20 22 8 16 55 20 46
2017 Student 1 1 14 25 39 11 9 80 3 95
2014 Indeterminate (permanent) 6 17 27 29 15 3 3 47 24 3389
2014 Term 9 8 29 25 26 1 2 52 18 78
2014 Casual 0 9 23 31 15 9 12 59 12 34
2014 Student 0 9 11 32 38 5 5 77 10 42
2011 Indeterminate (permanent) 8 15 28 28 15 3 4 46 24 3744
2011 Term 7 18 23 27 17 2 5 48 27 127
2011 Casual 0 7 16 23 31 8 15 70 10 13
2011 Student 6 0 33 28 22 6 5 56 6 18
2008 Indeterminate (permanent) 9 21 28 26 12 2 3 39 31 3354
2008 Term 6 8 30 18 26 9 3 50 16 102
2008 Casual 8 13 18 25 30 3 3 59 22 29
2008 Student 3 11 24 31 21 7 4 58 15 46

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 24 29 17 9 2 4 27 43 3285
2017 Term 13 15 21 21 23 2 6 47 30 130
2017 Casual 2 15 29 15 19 8 11 42 21 47
2017 Student 7 12 30 8 24 6 12 39 24 95
2014 Indeterminate (permanent) 20 26 27 14 8 2 3 23 48 3387
2014 Term 19 17 30 15 13 3 3 30 38 78
2014 Casual 11 20 26 18 6 6 12 30 38 34
2014 Student 10 17 21 22 21 3 7 47 29 42
2011 Indeterminate (permanent) 18 24 27 16 9 2 3 26 45 3748
2011 Term 17 24 21 18 8 6 5 30 46 126
2011 Casual 7 7 24 30 8 0 23 50 19 13
2011 Student 16 11 22 23 16 11 0 44 31 18
2008 Indeterminate (permanent) 17 26 30 15 7 2 3 24 45 3353
2008 Term 15 22 28 13 17 4 1 31 39 104
2008 Casual 20 14 39 17 7 0 3 25 35 29
2008 Student 8 13 33 15 15 7 10 36 25 46

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 16 32 26 13 1 2 41 26 3276
2017 Term 6 8 18 33 29 1 6 66 15 131
2017 Casual 0 7 13 31 36 2 11 77 8 47
2017 Student 1 0 7 37 50 1 4 91 1 94
2014 Indeterminate (permanent) 8 18 36 25 11 1 2 37 26 3385
2014 Term 3 11 22 38 24 0 3 63 14 78
2014 Casual 3 3 12 49 14 6 12 78 7 34
2014 Student 2 0 15 26 50 2 5 82 2 42
2011 Indeterminate (permanent) 8 17 34 27 12 1 2 39 26 3740
2011 Term 6 7 27 32 22 2 5 58 14 127
2011 Casual 0 0 14 38 24 0 23 81 0 13
2011 Student 6 0 28 22 38 0 5 64 6 18
2008 Indeterminate (permanent) 9 20 34 25 9 1 2 35 30 3349
2008 Term 5 11 16 36 25 5 1 65 17 104
2008 Casual 3 16 21 25 32 0 3 58 20 29
2008 Student 5 6 10 31 39 4 5 77 13 46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 22 29 18 12 1 3 31 39 3286
2017 Term 5 13 24 20 26 3 9 52 21 131
2017 Casual 0 4 13 17 30 11 26 73 7 47
2017 Student 2 3 8 25 48 2 12 85 6 94
2014 Indeterminate (permanent) 15 24 31 17 9 1 3 27 41 3387
2014 Term 4 17 27 24 20 5 4 48 22 78
2014 Casual 6 6 15 20 27 9 18 64 16 34
2014 Student 0 5 9 22 40 10 14 81 7 42
2011 Indeterminate (permanent) 15 24 30 18 10 1 4 29 40 3748
2011 Term 4 22 26 25 17 1 5 45 28 126
2011 Casual 0 15 16 23 24 0 23 61 19 13
2011 Student 0 6 38 28 29 0 0 56 6 18
2008 Indeterminate (permanent) 15 24 30 18 9 1 3 29 40 3348
2008 Term 5 8 22 28 28 1 8 62 15 104
2008 Casual 4 10 20 22 33 3 7 61 16 28
2008 Student 3 14 18 14 31 4 16 56 21 46

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 16 25 23 17 3 4 44 30 3287
2017 Term 7 14 19 20 24 8 8 53 25 131
2017 Casual 2 9 25 10 19 15 20 45 16 47
2017 Student 0 3 16 22 34 13 12 74 4 95
2014 Indeterminate (permanent) 6 12 24 31 20 2 5 54 20 3385
2014 Term 6 9 27 23 24 6 5 52 17 78
2014 Casual 3 9 26 18 11 21 12 43 18 34
2014 Student 3 2 9 21 46 5 14 82 6 42
2011 Indeterminate (permanent) 6 14 26 27 18 3 6 50 22 3736
2011 Term 4 8 21 29 25 7 5 62 14 126
2011 Casual 0 8 15 23 31 0 24 70 11 13
2011 Student 0 6 22 28 22 17 5 64 7 18
2008 Indeterminate (permanent) 11 19 25 24 14 2 4 41 32 3354
2008 Term 6 8 16 28 29 8 4 65 17 104
2008 Casual 10 18 28 18 14 3 9 37 32 29
2008 Student 9 18 16 14 24 4 14 47 33 46

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 20 34 18 10 3 3 29 35 3286
2017 Term 8 18 27 15 21 5 6 41 29 131
2017 Casual 2 11 23 28 17 9 11 56 16 47
2017 Student 6 6 21 19 30 10 7 60 15 95
2014 Indeterminate (permanent) 16 23 32 15 9 3 3 26 41 3391
2014 Term 10 21 32 21 11 3 2 33 32 78
2014 Casual 14 28 20 12 13 0 12 29 48 33
2014 Student 5 9 7 38 22 9 9 73 18 42
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 66 20 6 5 3 0 1 86 8 3301
2017 Term 71 17 4 5 2 1 1 89 7 131
2017 Casual 70 13 9 6 0 0 2 85 6 47
2017 Student 80 13 1 3 1 1 1 95 4 95
2014 Indeterminate (permanent) 65 20 6 4 2 0 1 87 7 3395
2014 Term 66 20 4 5 3 1 1 88 8 78
2014 Casual 68 14 6 3 3 3 3 88 6 34
2014 Student 77 12 2 0 2 0 7 95 2 42
2011 Indeterminate (permanent) 62 20 6 6 4 0 2 84 10 3749
2011 Term 63 17 9 5 5 0 1 80 11 128
2011 Casual 100 0 0 0 0 0 0 100 0 13
2011 Student 84 16 0 0 0 0 0 100 0 18
2008 Indeterminate (permanent) 58 20 7 6 5 0 3 81 12 3360
2008 Term 55 20 8 7 4 1 6 80 12 105
2008 Casual 62 10 14 11 0 0 2 74 12 29
2008 Student 57 23 6 5 2 0 7 85 8 46

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 14 9 7 5 4 66 18 3301
2017 Term 36 27 11 4 8 6 7 73 14 131
2017 Casual 40 15 9 4 0 11 21 81 6 47
2017 Student 47 19 3 1 0 8 21 94 2 95
2014 Indeterminate (permanent) 30 32 16 8 6 5 4 67 15 3392
2014 Term 30 27 20 4 7 6 6 65 12 78
2014 Casual 41 23 3 0 3 26 3 91 4 34
2014 Student 55 22 7 2 0 9 5 89 3 42

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 31 9 9 6 1 0 77 15 3299
2017 Term 63 18 7 6 5 1 1 81 11 129
2017 Casual 66 21 7 2 2 2 0 89 4 47
2017 Student 71 22 3 2 0 2 0 95 2 94
2014 Indeterminate (permanent) 44 30 9 9 6 1 0 76 15 3397
2014 Term 40 39 7 5 8 1 0 80 13 78
2014 Casual 59 30 3 0 3 6 0 94 3 34
2014 Student 62 21 2 9 2 2 0 86 12 42

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 38 12 8 5 2 1 74 14 3302
2017 Term 50 30 10 4 3 2 1 83 7 131
2017 Casual 59 26 6 4 0 2 2 89 4 47
2017 Student 64 18 7 6 0 4 0 86 7 95
2014 Indeterminate (permanent) 33 39 12 9 4 2 1 74 14 3394
2014 Term 33 40 10 8 4 1 4 77 12 78
2014 Casual 55 23 6 6 3 3 3 84 10 34
2014 Student 52 18 7 9 2 7 5 79 13 42
2011 Indeterminate (permanent) 33 37 12 10 5 2 1 72 16 3758
2011 Term 48 28 9 11 2 1 1 78 13 127
2011 Casual 77 7 0 0 7 8 0 92 8 13
2011 Student 39 34 6 6 11 5 0 77 17 18
2008 Indeterminate (permanent) 30 40 12 10 5 2 1 72 16 3359
2008 Term 37 33 10 8 3 7 1 77 12 105
2008 Casual 30 38 7 10 8 8 0 74 19 29
2008 Student 41 24 15 13 2 4 2 69 16 45

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 29 14 9 8 9 1 65 20 3301
2017 Term 42 27 8 6 4 12 2 80 11 131
2017 Casual 41 6 11 4 2 34 2 73 10 47
2017 Student 43 19 3 1 2 28 4 91 5 95
2014 Indeterminate (permanent) 30 28 14 11 8 8 1 64 21 3392
2014 Term 27 30 13 7 7 13 4 68 16 78
2014 Casual 39 17 15 3 3 22 0 73 8 34
2014 Student 33 14 5 5 2 41 0 80 12 42
2011 Indeterminate (permanent) 32 26 15 10 8 7 1 64 21 3751
2011 Term 44 24 9 10 5 6 2 74 16 127
2011 Casual 77 0 0 0 7 16 0 92 8 13
2011 Student 45 17 22 0 5 11 0 70 6 18
2008 Indeterminate (permanent) 30 30 13 11 8 7 1 65 21 3361
2008 Term 41 22 12 4 9 12 1 72 15 105
2008 Casual 31 26 3 7 11 17 4 73 23 29
2008 Student 34 22 9 4 2 24 4 78 9 45

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 23 19 14 10 17 3 45 30 3295
2017 Term 20 21 14 13 8 20 4 54 28 129
2017 Casual 19 13 11 7 0 44 6 65 13 47
2017 Student 18 17 7 3 2 41 11 73 11 95
2014 Indeterminate (permanent) 12 23 20 16 11 15 3 43 33 3392
2014 Term 15 16 21 7 12 25 4 43 27 78
2014 Casual 12 15 18 6 6 28 15 47 22 34
2014 Student 26 7 8 9 5 45 0 61 25 42

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 36 8 6 3 0 0 83 9 3294
2017 Term 57 27 6 6 3 1 0 84 10 131
2017 Casual 63 26 7 0 0 4 0 93 0 47
2017 Student 75 24 1 0 0 0 0 99 0 95
2014 Indeterminate (permanent) 44 39 8 6 2 0 0 84 8 3393
2014 Term 46 38 8 6 2 0 0 85 8 78
2014 Casual 73 21 3 0 3 0 0 94 3 34
2014 Student 76 19 5 0 0 0 0 95 0 42
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 35 12 7 4 0 0 76 11 3301
2017 Term 52 34 8 4 1 1 0 87 5 131
2017 Casual 61 21 0 2 4 2 9 93 7 47
2017 Student 50 32 8 6 3 0 0 82 10 95
2014 Indeterminate (permanent) 39 38 11 7 5 1 0 77 12 3399
2014 Term 44 30 8 15 1 0 1 75 17 78
2014 Casual 56 32 6 0 0 3 3 94 0 34
2014 Student 38 41 5 16 0 0 0 79 16 42
2011 Indeterminate (permanent) 36 37 12 9 5 0 0 74 14 3751
2011 Term 37 39 8 7 6 0 2 78 13 128
2011 Casual 84 8 0 0 0 0 8 100 0 13
2011 Student 44 23 22 6 5 0 0 67 11 18
2008 Indeterminate (permanent) 30 36 14 11 8 1 1 68 19 3363
2008 Term 37 27 14 9 9 2 2 66 19 105
2008 Casual 53 32 10 0 0 0 4 89 0 29
2008 Student 43 26 16 12 2 2 0 70 14 44

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 29 11 5 4 2 1 80 9 3298
2017 Term 64 25 3 2 3 2 0 91 5 131
2017 Casual 70 17 7 4 0 0 2 89 4 47
2017 Student 68 24 4 2 1 0 1 93 3 95
2014 Indeterminate (permanent) 46 31 11 5 4 2 1 79 10 3397
2014 Term 53 24 9 6 2 4 0 81 9 78
2014 Casual 73 15 3 0 0 6 3 97 0 34
2014 Student 63 33 2 0 0 0 2 98 0 42
2011 Indeterminate (permanent) 44 32 11 7 4 2 0 77 11 3751
2011 Term 47 33 7 5 5 2 2 82 10 128
2011 Casual 85 15 0 0 0 0 0 100 0 13
2011 Student 55 17 17 11 0 0 0 72 11 18
2008 Indeterminate (permanent) 38 33 12 8 6 2 1 73 14 3361
2008 Term 43 28 9 8 7 4 2 74 16 105
2008 Casual 61 20 11 7 0 0 0 82 7 29
2008 Student 48 26 6 7 5 5 2 80 13 45

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 32 10 7 4 1 0 79 11 3294
2017 Term 64 24 3 4 3 1 1 89 8 131
2017 Casual 74 20 2 2 0 2 0 96 2 46
2017 Student 56 31 4 5 2 0 1 88 7 95
2014 Indeterminate (permanent) 44 34 9 7 5 0 0 79 12 3395
2014 Term 53 23 8 8 5 1 1 79 13 78
2014 Casual 62 20 9 0 3 6 0 87 3 34
2014 Student 58 28 7 2 5 0 0 86 7 42
2011 Indeterminate (permanent) 40 35 11 8 5 1 0 76 14 3748
2011 Term 49 28 9 9 2 1 2 79 12 128
2011 Casual 92 8 0 0 0 0 0 100 0 13
2011 Student 50 29 11 11 0 0 0 78 11 18
2008 Indeterminate (permanent) 35 35 11 10 7 1 0 71 18 3360
2008 Term 40 37 11 5 5 3 0 79 10 105
2008 Casual 68 13 11 8 0 0 0 81 8 29
2008 Student 47 26 13 5 7 2 0 74 12 45

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 77 15 4 2 1 0 1 93 3 3295
2017 Term 84 10 1 1 2 0 1 95 4 131
2017 Casual 94 6 0 0 0 0 0 100 0 47
2017 Student 85 11 1 2 0 1 0 97 2 95
2014 Indeterminate (permanent) 77 14 3 1 1 0 2 94 3 3397
2014 Term 84 10 2 1 1 0 1 96 3 78
2014 Casual 88 6 3 0 0 3 0 97 0 34
2014 Student 88 9 2 0 0 0 0 98 0 42
2011 Indeterminate (permanent) 76 14 4 3 2 0 1 91 5 3747
2011 Term 77 10 8 0 2 0 2 89 2 128
2011 Casual 100 0 0 0 0 0 0 100 0 13
2011 Student 89 5 6 0 0 0 0 94 0 18
2008 Indeterminate (permanent) 78 11 3 3 2 0 3 91 5 3362
2008 Term 75 11 1 6 2 1 4 91 8 104
2008 Casual 76 11 0 4 3 0 6 92 8 29
2008 Student 82 13 0 4 2 0 0 95 5 45

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 25 7 6 5 3 4 81 11 3291
2017 Term 53 17 7 4 4 10 6 83 9 131
2017 Casual 55 13 4 2 2 4 20 89 6 47
2017 Student 71 14 1 0 1 5 8 98 1 95
2014 Indeterminate (permanent) 52 24 7 4 5 3 4 82 10 3398
2014 Term 43 29 7 3 5 5 8 83 9 78
2014 Casual 62 17 3 0 0 12 6 96 0 34
2014 Student 69 12 2 5 0 5 7 92 5 42
2011 Indeterminate (permanent) 48 26 9 6 5 2 3 79 12 3749
2011 Term 49 25 11 6 4 2 3 78 11 126
2011 Casual 85 0 8 0 0 0 7 91 0 13
2011 Student 78 11 0 5 5 0 0 90 10 18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 27 7 5 4 1 0 83 9 3292
2017 Term 70 20 3 2 5 1 0 90 7 130
2017 Casual 72 21 2 0 2 0 2 95 2 47
2017 Student 69 18 4 5 1 0 2 89 6 95

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 24 8 4 4 1 0 83 9 3299
2017 Term 71 19 3 2 2 2 0 92 5 131
2017 Casual 78 15 2 2 0 2 0 95 2 46
2017 Student 73 17 3 3 1 2 0 93 4 95

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 27 9 5 5 0 0 80 10 3294
2017 Term 68 18 5 3 5 2 0 87 8 131
2017 Casual 79 13 4 0 4 0 0 91 4 47
2017 Student 70 19 4 4 2 0 0 90 6 95
2014 Indeterminate (permanent) 50 30 9 6 4 0 0 81 10 3397
2014 Term 56 28 4 7 6 0 0 83 13 78
2014 Casual 82 15 0 3 0 0 0 97 3 34
2014 Student 55 33 7 2 2 0 0 89 5 42
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 36 13 9 4 3 7 71 14 865
2014 Indeterminate (permanent) 30 34 14 7 5 3 6 72 13 839

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 17 8 7 8 0 65 17 3300
2017 Term 41 31 12 2 5 9 0 80 8 129
2017 Casual 57 19 0 4 0 17 2 94 6 47
2017 Student 58 22 4 0 3 11 1 92 4 95
2014 Indeterminate (permanent) 26 35 16 8 6 10 0 67 15 3395
2014 Term 33 34 18 4 5 7 0 72 10 78
2014 Casual 47 26 3 0 0 24 0 96 0 34
2014 Student 62 19 5 5 0 7 2 90 5 42
2011 Indeterminate (permanent) 22 31 20 9 7 10 1 59 18 3757
2011 Term 37 30 13 5 6 8 1 74 12 128
2011 Casual 46 31 0 0 0 23 0 100 0 13
2011 Student 11 33 28 5 0 23 0 58 6 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 32 20 11 9 3 0 59 21 3298
2017 Term 44 30 15 2 3 5 0 78 6 130
2017 Casual 56 28 4 2 0 7 2 93 3 46
2017 Student 56 28 7 2 2 3 1 88 4 95
2014 Indeterminate (permanent) 23 35 19 13 7 3 0 60 21 3395
2014 Term 30 42 10 8 6 4 0 75 15 78
2014 Casual 50 23 6 3 0 18 0 89 4 34
2014 Student 68 18 5 2 0 7 0 93 2 42
2011 Indeterminate (permanent) 18 33 21 13 11 3 0 53 25 3739
2011 Term 31 35 14 11 6 2 0 68 18 128
2011 Casual 54 38 0 7 0 0 0 93 7 13
2011 Student 22 29 17 16 0 16 0 61 20 18
2008 Indeterminate (permanent) 18 35 19 15 11 2 0 54 26 3359
2008 Term 35 28 16 9 4 7 1 68 15 105
2008 Casual 58 22 7 7 4 0 3 82 11 28
2008 Student 36 28 11 2 5 11 7 78 8 45

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 31 21 15 10 6 0 51 27 3295
2017 Term 35 32 14 7 5 8 0 72 13 130
2017 Casual 45 26 11 0 0 15 2 87 0 46
2017 Student 39 20 12 3 4 19 2 75 10 94
2014 Indeterminate (permanent) 15 32 21 16 9 6 0 51 27 3393
2014 Term 18 45 16 4 7 10 0 70 12 78
2014 Casual 41 24 9 3 0 24 0 85 4 34
2014 Student 45 29 5 9 0 12 0 84 11 42
2011 Indeterminate (permanent) 12 31 22 18 9 6 0 46 30 3754
2011 Term 24 37 16 11 5 7 0 66 17 128
2011 Casual 24 38 0 7 0 23 8 90 10 13
2011 Student 6 39 16 23 0 17 0 53 27 18
2008 Indeterminate (permanent) 9 32 22 19 11 7 0 43 33 3359
2008 Term 20 31 20 12 6 11 0 58 20 105
2008 Casual 37 35 11 6 4 3 3 77 11 29
2008 Student 15 39 15 7 5 18 2 67 15 45

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 29 18 14 13 6 0 52 29 3297
2017 Term 40 31 10 5 7 7 0 76 13 130
2017 Casual 51 19 13 0 2 13 2 82 3 47
2017 Student 46 31 5 7 3 6 1 83 11 94
2014 Indeterminate (permanent) 20 30 19 14 11 6 0 53 27 3396
2014 Term 22 36 16 6 8 12 0 66 16 78
2014 Casual 41 18 12 11 0 18 0 72 14 34
2014 Student 36 33 9 0 7 14 0 81 8 42
2011 Indeterminate (permanent) 13 27 20 17 14 9 0 44 33 3749
2011 Term 28 27 17 12 7 9 0 61 21 128
2011 Casual 40 38 0 7 7 8 0 84 16 13
2011 Student 16 34 17 11 0 22 0 65 14 18
2008 Indeterminate (permanent) 11 28 20 16 15 9 0 44 34 3360
2008 Term 29 26 18 8 7 12 0 62 17 105
2008 Casual 33 36 14 6 8 3 0 71 15 29
2008 Student 22 25 22 7 7 15 2 57 17 45

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 34 18 16 11 3 0 53 28 3292
2017 Term 40 28 12 9 8 4 0 70 17 131
2017 Casual 43 22 22 0 0 11 2 75 0 46
2017 Student 44 25 10 5 5 9 2 77 12 95
2014 Indeterminate (permanent) 16 37 19 16 10 3 0 55 26 3394
2014 Term 21 37 28 5 5 4 0 61 11 78
2014 Casual 29 33 9 14 0 15 0 73 16 34
2014 Student 38 31 11 12 5 2 0 71 18 42
2011 Indeterminate (permanent) 13 34 20 19 12 3 0 48 32 3751
2011 Term 29 28 16 13 9 5 1 60 23 128
2011 Casual 40 37 7 7 8 0 0 77 15 13
2011 Student 28 45 6 11 0 11 0 82 12 18
2008 Indeterminate (permanent) 13 35 17 21 11 3 0 49 33 3359
2008 Term 22 35 21 11 6 5 0 60 18 105
2008 Casual 42 35 7 10 4 3 0 79 14 29
2008 Student 32 32 15 2 6 12 0 73 9 46
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 44 16 8 4 1 0 72 12 3300
2017 Term 42 33 14 5 2 3 1 77 8 130
2017 Casual 42 39 11 2 0 4 2 86 2 47
2017 Student 49 38 4 3 1 3 1 91 5 94
2014 Indeterminate (permanent) 25 43 18 9 3 2 0 70 12 3398
2014 Term 32 39 20 7 1 1 0 72 8 78
2014 Casual 23 44 18 3 3 9 0 74 6 34
2014 Student 24 62 7 0 7 0 0 86 7 42
2011 Indeterminate (permanent) 23 41 18 11 5 2 0 65 16 3746
2011 Term 36 37 14 9 3 1 0 73 12 128
2011 Casual 47 37 0 7 0 8 0 92 8 13
2011 Student 28 50 17 6 0 0 0 77 6 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 42 12 4 2 3 0 82 6 3295
2017 Term 47 38 9 3 0 2 1 88 3 131
2017 Casual 56 32 2 0 0 7 2 98 0 46
2017 Student 52 32 8 2 0 4 1 89 2 94
2014 Indeterminate (permanent) 37 42 11 4 2 4 0 82 6 3395
2014 Term 40 37 17 0 1 5 0 81 1 78
2014 Casual 38 38 6 6 6 6 0 81 13 34
2014 Student 53 29 9 0 2 5 2 87 2 42
2011 Indeterminate (permanent) 35 39 14 4 2 5 1 79 6 3749
2011 Term 42 32 12 6 3 3 2 79 9 128
2011 Casual 62 23 7 8 0 0 0 85 8 13
2011 Student 21 39 11 0 0 29 0 84 0 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 37 13 9 5 4 1 71 15 3297
2017 Term 39 30 10 8 7 5 1 74 16 130
2017 Casual 43 21 6 11 2 11 6 77 15 47
2017 Student 42 27 6 9 5 9 2 77 16 94
2014 Indeterminate (permanent) 34 38 12 8 4 4 1 75 12 3395
2014 Term 26 47 14 6 2 3 1 76 9 78
2014 Casual 39 33 6 9 9 0 3 75 19 33
2014 Student 36 31 9 2 5 7 9 81 8 42
2011 Indeterminate (permanent) 30 32 15 10 6 5 1 67 17 3748
2011 Term 34 32 13 13 3 5 0 69 17 128
2011 Casual 62 0 7 7 0 16 8 81 9 13
2011 Student 34 33 11 15 0 6 0 72 16 18
2008 Indeterminate (permanent) 26 33 15 12 7 5 2 63 21 3360
2008 Term 33 24 11 11 10 7 4 65 23 105
2008 Casual 38 41 3 3 7 3 4 85 11 29
2008 Student 28 20 18 14 8 10 2 55 25 45

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 32 21 12 7 6 1 57 20 3296
2017 Term 29 26 22 7 6 7 2 61 15 131
2017 Casual 23 15 17 6 4 28 6 58 16 47
2017 Student 25 22 18 14 3 15 2 58 20 94
2014 Indeterminate (permanent) 23 33 22 10 5 5 1 60 16 3396
2014 Term 18 36 18 12 5 12 0 61 19 78
2014 Casual 12 21 23 15 6 20 3 42 27 34
2014 Student 22 27 16 9 5 16 5 62 17 42
2011 Indeterminate (permanent) 12 29 25 14 10 8 2 45 27 3744
2011 Term 20 36 19 11 6 5 4 62 18 128
2011 Casual 24 16 30 0 0 22 8 57 0 13
2011 Student 6 34 22 16 0 17 6 51 21 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 21 19 14 16 12 4 42 35 3298
2017 Term 25 22 19 8 9 15 2 56 20 130
2017 Casual 28 13 7 4 2 32 15 76 12 47
2017 Student 32 23 7 3 3 19 13 80 9 94
2014 Indeterminate (permanent) 14 21 19 15 15 12 3 41 36 3396
2014 Term 15 16 20 9 14 15 9 42 31 78
2014 Casual 17 27 15 3 9 17 12 62 17 34
2014 Student 24 22 12 0 7 29 7 71 11 42
2011 Indeterminate (permanent) 12 19 20 15 15 16 4 39 37 3754
2011 Term 20 27 15 7 12 15 4 59 23 128
2011 Casual 16 14 16 15 0 23 16 50 25 13
2011 Student 6 22 21 6 6 28 11 46 19 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 55 25 9 5 3 2 2 82 8 3296
2017 Term 62 21 6 3 3 2 3 88 7 130
2017 Casual 60 21 6 2 2 7 2 88 5 47
2017 Student 69 14 3 5 0 2 6 91 6 95
2014 Indeterminate (permanent) 54 27 9 5 2 1 2 84 7 3395
2014 Term 53 31 5 2 4 1 3 88 7 78
2014 Casual 59 26 3 0 3 3 6 94 3 34
2014 Student 55 22 0 7 0 0 17 92 8 42

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 24 5 2 1 2 1 91 3 3300
2017 Term 69 15 5 1 1 5 3 92 2 131
2017 Casual 66 10 0 0 2 13 9 97 3 47
2017 Student 77 12 0 1 0 4 5 99 1 94
2014 Indeterminate (permanent) 66 24 5 2 0 2 1 92 2 3395
2014 Term 54 33 8 0 0 1 4 91 0 78
2014 Casual 68 12 0 0 0 14 6 100 0 34
2014 Student 72 14 2 0 0 0 12 97 0 42
2011 Indeterminate (permanent) 65 21 7 2 1 2 2 90 3 3749
2011 Term 59 18 11 7 1 2 2 80 8 128
2011 Casual 69 8 0 0 0 7 15 100 0 13
2011 Student 84 5 0 0 0 5 6 100 0 18
2008 Indeterminate (permanent) 63 22 7 2 1 2 3 89 4 3364
2008 Term 56 22 12 3 1 5 2 84 4 105
2008 Casual 56 21 3 0 4 0 16 92 4 29
2008 Student 54 17 2 6 0 5 16 90 8 46

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 35 16 11 8 2 0 64 20 3293
2017 Term 31 37 12 8 3 8 1 75 12 131
2017 Casual 40 11 6 6 8 19 9 71 20 47
2017 Student 42 31 11 3 1 10 1 83 5 95
2014 Indeterminate (permanent) 24 35 17 13 9 2 0 60 23 3394
2014 Term 22 34 19 11 7 4 3 61 19 78
2014 Casual 30 29 9 6 0 21 6 79 8 34
2014 Student 28 29 10 12 0 9 12 72 15 42
2011 Indeterminate (permanent) 24 35 16 13 10 2 0 61 23 3753
2011 Term 32 29 12 13 9 4 2 65 23 128
2011 Casual 37 16 23 0 15 0 8 59 17 13
2011 Student 28 22 23 11 0 11 6 60 13 18
2008 Indeterminate (permanent) 20 38 18 13 9 2 0 59 22 3358
2008 Term 24 36 19 9 7 4 2 64 16 105
2008 Casual 30 24 22 10 4 3 7 60 15 29
2008 Student 24 40 13 10 2 12 0 72 13 46

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 26 15 16 18 2 2 49 36 3295
2017 Term 29 27 15 10 8 6 4 63 20 131
2017 Casual 30 15 6 4 6 19 19 73 17 47
2017 Student 32 27 9 7 2 9 14 77 12 95
2014 Indeterminate (permanent) 16 23 16 18 22 2 2 42 41 3396
2014 Term 14 26 22 12 16 5 5 44 31 78
2014 Casual 18 20 17 6 9 20 9 55 21 34
2014 Student 24 26 14 9 5 15 7 63 18 42
2011 Indeterminate (permanent) 14 25 17 17 24 1 2 40 42 3746
2011 Term 18 21 16 20 21 2 2 41 43 128
2011 Casual 8 31 0 14 8 0 38 63 37 13
2011 Student 34 33 17 0 5 6 6 75 6 18
2008 Indeterminate (permanent) 15 29 16 18 19 2 1 45 39 3362
2008 Term 19 34 10 15 13 5 4 58 31 105
2008 Casual 18 24 14 10 12 4 18 54 28 28
2008 Student 27 23 20 10 4 7 9 59 16 45

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 35 21 11 7 4 0 59 19 3293
2017 Term 34 36 14 5 5 7 0 75 10 131
2017 Casual 39 43 6 4 0 6 2 89 5 47
2017 Student 34 41 13 2 1 6 3 83 4 95

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 36 14 3 3 4 1 78 6 3298
2017 Term 49 28 12 5 2 4 0 80 7 131
2017 Casual 50 24 9 2 0 15 0 87 3 46
2017 Student 55 28 7 3 0 5 1 89 3 95
2014 Indeterminate (permanent) 44 34 12 3 2 5 0 82 5 3394
2014 Term 43 35 16 2 0 4 0 81 3 78
2014 Casual 41 32 3 3 0 21 0 93 4 34
2014 Student 56 15 12 15 0 3 0 73 15 42

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 41 12 4 3 2 0 80 8 3295
2017 Term 55 31 6 3 3 2 0 87 6 131
2017 Casual 53 32 6 2 2 4 0 89 4 47
2017 Student 66 28 0 3 0 2 0 97 3 95
2014 Indeterminate (permanent) 41 38 11 4 2 3 0 82 7 3396
2014 Term 43 39 12 6 0 0 0 82 6 78
2014 Casual 59 26 12 3 0 0 0 85 3 34
2014 Student 59 29 3 7 2 0 0 88 9 42
2011 Indeterminate (permanent) 32 37 16 6 4 4 0 73 10 3752
2011 Term 45 32 10 5 2 5 0 81 8 128
2011 Casual 69 24 0 7 0 0 0 93 7 13
2011 Student 44 44 0 0 0 11 0 100 0 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 37 8 5 4 0 0 83 9 3294
2017 Term 67 27 1 2 2 0 0 94 5 131
2017 Casual 70 23 2 2 0 2 0 96 2 47
2017 Student 82 13 3 0 1 0 0 96 1 95
2014 Indeterminate (permanent) 47 36 10 4 2 1 0 84 7 3394
2014 Term 45 38 11 5 0 1 0 84 5 78
2014 Casual 68 32 0 0 0 0 0 100 0 34
2014 Student 74 22 5 0 0 0 0 95 0 42
2011 Indeterminate (permanent) 39 38 13 6 3 1 0 78 9 3742
2011 Term 52 31 8 6 2 1 0 84 8 125
2011 Casual 85 15 0 0 0 0 0 100 0 13
2011 Student 56 28 11 5 0 0 0 84 5 18
2008 Indeterminate (permanent) 33 42 13 7 5 1 0 75 12 3357
2008 Term 49 34 9 5 2 1 0 84 8 103
2008 Casual 66 27 3 0 4 0 0 93 4 29
2008 Student 61 23 7 0 7 0 2 86 7 46

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 33 17 7 6 1 0 70 13 3289
2017 Term 56 25 10 5 2 3 0 83 7 130
2017 Casual 56 26 13 0 2 2 0 84 2 46
2017 Student 74 13 9 3 1 0 0 87 4 95
2014 Indeterminate (permanent) 33 37 16 8 5 1 0 71 14 3398
2014 Term 37 33 19 4 5 1 0 71 9 78
2014 Casual 73 24 3 0 0 0 0 97 0 34
2014 Student 61 26 9 2 2 0 0 86 5 42
2011 Indeterminate (permanent) 29 36 20 9 5 1 0 66 14 3748
2011 Term 41 33 15 5 4 1 0 75 10 127
2011 Casual 69 24 0 7 0 0 0 93 7 13
2011 Student 49 23 17 5 0 6 0 77 5 18

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 36 15 8 5 0 0 72 13 3296
2017 Term 53 31 6 5 2 2 0 86 8 131
2017 Casual 60 27 7 2 2 2 0 89 4 47
2017 Student 62 24 10 2 1 0 1 87 3 94
2014 Indeterminate (permanent) 32 38 16 9 5 1 0 71 13 3396
2014 Term 37 37 13 10 3 0 0 74 13 78
2014 Casual 71 27 3 0 0 0 0 97 0 34
2014 Student 63 26 11 0 0 0 0 89 0 42
2011 Indeterminate (permanent) 29 40 17 9 5 0 0 69 14 3747
2011 Term 38 34 18 6 4 0 0 72 10 126
2011 Casual 77 16 0 7 0 0 0 93 7 13
2011 Student 35 35 24 5 0 0 0 70 5 17
2008 Indeterminate (permanent) 28 40 15 10 6 0 0 69 16 3361
2008 Term 40 39 8 6 6 1 1 80 12 105
2008 Casual 62 28 5 4 0 0 0 91 4 29
2008 Student 47 37 11 3 2 0 0 84 5 46

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 26 19 11 8 4 1 60 20 3296
2017 Term 46 19 17 7 7 5 0 68 14 131
2017 Casual 40 11 17 8 6 9 9 62 18 47
2017 Student 40 23 12 13 3 6 2 69 18 95
2014 Indeterminate (permanent) 30 26 19 11 8 4 1 59 20 3396
2014 Term 37 20 20 9 9 4 2 60 19 78
2014 Casual 39 38 9 5 0 6 3 85 6 34
2014 Student 29 22 19 16 2 10 2 58 21 42
2011 Indeterminate (permanent) 29 27 19 11 9 5 1 59 21 3744
2011 Term 39 20 19 11 6 4 2 62 18 128
2011 Casual 70 23 0 0 0 0 7 100 0 13
2011 Student 22 17 27 11 11 11 0 44 25 18
2008 Indeterminate (permanent) 26 29 18 13 9 5 0 58 23 3359
2008 Term 31 25 16 7 11 7 2 62 20 104
2008 Casual 28 27 18 3 4 10 10 69 9 29
2008 Student 27 17 14 9 10 17 5 57 24 46
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 27 39 33 3301
2017 Term 27 33 40 131
2017 Casual 45 26 30 47
2017 Student 37 17 46 95
2014 Indeterminate (permanent) 27 39 34 3398
2014 Term 35 33 32 78
2014 Casual 44 23 32 34
2014 Student 50 14 36 42
2011 Indeterminate (permanent) 28 40 32 3757
2011 Term 31 32 37 127
2011 Casual 61 15 25 13
2011 Student 27 28 45 18

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 17 25 43 6 1 8 903
2017 Term 10 17 22 11 28 12 35
2017 Casual 14 0 9 5 72 0 21
2017 Student 0 3 5 6 87 0 36
2014 Indeterminate (permanent) 20 25 38 8 9999 8 913
2014 Term 7 18 33 18 9999 24 27
2014 Casual 7 7 32 7 9999 46 15
2014 Student 0 5 14 20 9999 61 21
2011 Indeterminate (permanent) 19 25 41 8 9999 7 1047
2011 Term 5 12 35 20 9999 28 40
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 17 83 3298
2017 Term 13 87 131
2014 Indeterminate (permanent) 15 85 3387
2014 Term 10 90 78

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 39 569
2017 Term 63 16
2014 Indeterminate (permanent) 43 508

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 73 569
2017 Term 61 16
2014 Indeterminate (permanent) 68 508

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 569
2017 Term 0 16
2014 Indeterminate (permanent) 8 508

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 569
2017 Term 0 16
2014 Indeterminate (permanent) 3 508

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 569
2014 Indeterminate (permanent) 5 508

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 569
2017 Term 0 16
2014 Indeterminate (permanent) 3 508

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 569
2014 Indeterminate (permanent) 37 508

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 569
2017 Term 58 16
2014 Indeterminate (permanent) 42 508

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 569
2017 Term 30 16
2014 Indeterminate (permanent) 44 508

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 569
2017 Term 48 16
2014 Indeterminate (permanent) 41 508

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 569
2017 Term 30 16
2014 Indeterminate (permanent) 27 508

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 569
2017 Term 63 16
2014 Indeterminate (permanent) 55 508

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 569
2014 Indeterminate (permanent) 34 508

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 569
2017 Term 0 16
2014 Indeterminate (permanent) 1 508

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 569
2014 Indeterminate (permanent) 6 508

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 569
2017 Term 0 16
2014 Indeterminate (permanent) 11 508

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 569
2017 Term 49 16
2014 Indeterminate (permanent) 45 508

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 569
2014 Indeterminate (permanent) 26 508

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 569
2014 Indeterminate (permanent) 16 508

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 568
2017 Term 42 16
2014 Indeterminate (permanent) 52 509

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 568
2017 Term 48 16
2014 Indeterminate (permanent) 27 509

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 568
2014 Indeterminate (permanent) 11 509

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 568
2014 Indeterminate (permanent) 19 509

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 568
2014 Indeterminate (permanent) 11 509

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 568
2014 Indeterminate (permanent) 4 509

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 568
2014 Indeterminate (permanent) 12 509

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 568
2014 Indeterminate (permanent) 11 509

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 568
2017 Term 33 16
2014 Indeterminate (permanent) 27 509

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 541
2014 Indeterminate (permanent) 13 486

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 18 541
2014 Indeterminate (permanent) 14 486

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 541
2014 Indeterminate (permanent) 11 486

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 541
2014 Indeterminate (permanent) 9 486

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 541
2017 Term 0 15
2014 Indeterminate (permanent) 9 486

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 541
2017 Term 0 15
2014 Indeterminate (permanent) 8 486

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 541
2014 Indeterminate (permanent) 11 486

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 541
2014 Indeterminate (permanent) 10 486

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 541
2014 Indeterminate (permanent) 13 486

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 541
2014 Indeterminate (permanent) 24 486

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 541
2014 Indeterminate (permanent) 10 486

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 46 541
2014 Indeterminate (permanent) 46 486

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 541
2017 Term 0 15
2014 Indeterminate (permanent) 2 486

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 55 541
2017 Term 39 15
2014 Indeterminate (permanent) 54 486

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Term 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 541
2014 Indeterminate (permanent) 12 486

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 89 11 569
2017 Term 76 24 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 16 17 6 7 31 9 50 21 3303
2017 Term 20 15 18 1 4 34 8 60 8 131
2017 Casual 13 11 8 2 0 47 19 69 6 47
2017 Student 17 17 8 1 3 33 20 73 9 95
2014 Indeterminate (permanent) 16 16 19 5 5 32 8 53 16 3397
2014 Term 11 18 19 3 0 31 19 58 5 78
2014 Casual 15 15 6 6 0 47 11 71 15 34
2014 Student 19 5 7 5 0 45 19 67 14 42

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 29 18 6 5 14 1 65 13 3301
2017 Term 39 29 12 2 2 16 0 81 5 130
2017 Casual 34 19 13 0 0 32 2 80 0 47
2017 Student 35 27 9 3 1 16 9 83 6 95
2014 Indeterminate (permanent) 28 30 19 5 4 14 1 68 10 3396
2014 Term 22 34 17 1 0 22 4 75 2 78
2014 Casual 26 24 9 3 0 35 3 81 5 34
2014 Student 36 21 5 7 0 29 2 83 10 42
2011 Indeterminate (permanent) 27 33 19 5 4 11 0 68 10 3748
2011 Term 40 26 17 5 1 10 2 74 6 128
2011 Casual 47 15 0 0 0 30 7 100 0 13
2011 Student 23 38 22 6 0 11 0 69 6 18
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 48 11 6 2 1 5 80 8 3301
2017 Term 18 38 16 11 5 7 6 64 18 131
2017 Casual 22 8 6 10 2 21 30 62 25 47
2017 Student 14 18 10 12 6 13 27 53 31 95
2014 Indeterminate (permanent) 26 52 12 5 1 1 4 82 6 3398
2014 Term 19 38 16 14 4 4 5 63 20 77
2014 Casual 9 29 6 9 3 18 27 68 21 34
2014 Student 2 10 9 12 7 9 51 30 47 42
2011 Indeterminate (permanent) 25 53 10 5 2 1 4 82 7 3743
2011 Term 14 46 16 13 7 2 2 63 21 128
2011 Casual 14 32 0 7 0 8 38 87 13 13
2011 Student 6 32 6 11 6 0 40 63 27 18
2008 Indeterminate (permanent) 27 49 10 5 2 1 5 81 8 3364
2008 Term 16 37 15 17 8 4 3 57 27 105
2008 Casual 10 20 3 15 10 6 35 52 42 29
2008 Student 11 7 4 7 12 9 51 44 46 46

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 19 22 7 5 27 9 47 19 3299
2017 Term 16 13 18 5 5 32 11 51 18 131
2017 Casual 9 5 2 0 0 39 46 86 0 46
2017 Student 13 10 7 3 0 28 38 68 9 95
2014 Indeterminate (permanent) 9 20 24 6 5 27 10 45 17 3397
2014 Term 8 17 28 5 5 26 11 39 16 77
2014 Casual 6 9 15 0 3 32 36 45 10 34
2014 Student 2 0 2 5 5 28 58 16 67 42
2011 Indeterminate (permanent) 8 21 25 8 5 26 8 43 19 3744
2011 Term 12 21 27 6 6 19 8 46 17 127
2011 Casual 0 7 7 7 0 40 38 34 33 13
2011 Student 6 10 16 0 6 22 40 42 15 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 30 11 3 2 8 5 82 5 3301
2017 Term 42 20 12 1 1 16 6 81 3 130
2017 Casual 26 8 4 2 0 27 32 84 6 47
2017 Student 27 17 5 1 0 22 28 87 2 95
2014 Indeterminate (permanent) 38 33 11 3 1 8 4 82 5 3399
2014 Term 39 25 13 3 3 12 6 78 6 78
2014 Casual 26 12 3 0 0 27 32 93 0 34
2014 Student 12 2 7 2 0 28 49 61 10 42
2011 Indeterminate (permanent) 38 31 12 3 2 9 5 80 6 3748
2011 Term 35 35 13 4 2 9 2 78 7 128
2011 Casual 39 7 0 7 0 15 31 87 13 13
2011 Student 28 10 16 0 0 6 40 70 0 18
2008 Indeterminate (permanent) 34 36 12 4 2 9 5 80 6 3364
2008 Term 34 29 12 3 3 18 2 77 8 104
2008 Casual 21 20 3 0 4 24 28 86 8 29
2008 Student 19 0 0 0 2 31 49 91 9 46

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 30 13 6 5 11 5 72 12 3300
2017 Term 37 20 13 1 3 20 6 77 5 131
2017 Casual 20 11 4 0 0 35 30 88 0 46
2017 Student 24 17 5 0 0 24 30 88 0 95
2014 Indeterminate (permanent) 30 32 14 5 2 12 4 74 9 3393
2014 Term 29 21 17 5 1 20 6 69 9 78
2014 Casual 21 17 3 0 0 30 29 93 0 34
2014 Student 14 0 7 0 0 30 49 68 0 42
2011 Indeterminate (permanent) 30 31 15 5 3 12 4 73 9 3732
2011 Term 36 30 14 5 3 11 2 75 9 128
2011 Casual 31 7 0 7 0 23 31 84 16 13
2011 Student 17 10 22 0 0 11 40 55 0 18
2008 Indeterminate (permanent) 30 33 14 7 4 8 4 72 12 3363
2008 Term 39 29 10 5 3 11 3 79 9 104
2008 Casual 30 14 14 0 4 10 29 71 6 29
2008 Student 17 16 3 0 2 20 43 88 5 45
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 8 92 3300
2017 Term 7 93 130
2014 Indeterminate (permanent) 6 94 3388
2014 Term 12 88 78
2014 Casual 0 100 34

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 263
2014 Indeterminate (permanent) 34 204

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 84 263
2014 Indeterminate (permanent) 89 204

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 263
2014 Indeterminate (permanent) 4 204

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 263
2014 Indeterminate (permanent) 6 204

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 263
2014 Indeterminate (permanent) 6 204

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 263
2014 Indeterminate (permanent) 6 204

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 260
2014 Indeterminate (permanent) 12 204

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 260
2014 Indeterminate (permanent) 17 204

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 260
2014 Indeterminate (permanent) 9 204

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 260
2014 Indeterminate (permanent) 2 204

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 36 260
2014 Indeterminate (permanent) 36 204

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 260
2014 Indeterminate (permanent) 22 204

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 260
2014 Indeterminate (permanent) 3 204

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 260
2014 Indeterminate (permanent) 7 204

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 260
2014 Indeterminate (permanent) 15 204

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 260
2014 Indeterminate (permanent) 13 204

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 260
2014 Indeterminate (permanent) 30 204

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 262
2014 Indeterminate (permanent) 26 203

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 262
2014 Indeterminate (permanent) 12 203

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 262
2014 Indeterminate (permanent) 7 203

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 262
2014 Indeterminate (permanent) 18 203

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 262
2014 Indeterminate (permanent) 7 203

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 262
2014 Indeterminate (permanent) 6 203

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 262
2014 Indeterminate (permanent) 6 203

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 262
2014 Indeterminate (permanent) 11 203

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 262
2014 Indeterminate (permanent) 51 203

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 249
2014 Indeterminate (permanent) 5 192

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 249
2014 Indeterminate (permanent) 11 192

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 249
2014 Indeterminate (permanent) 4 192

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 249
2014 Indeterminate (permanent) 3 192

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 249
2014 Indeterminate (permanent) 3 192

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 249
2014 Indeterminate (permanent) 4 192

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 249
2014 Indeterminate (permanent) 6 192

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 249
2014 Indeterminate (permanent) 10 192

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 249
2014 Indeterminate (permanent) 13 192

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 249
2014 Indeterminate (permanent) 30 192

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 249
2014 Indeterminate (permanent) 11 192

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 48 249
2014 Indeterminate (permanent) 50 192

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 58 249
2014 Indeterminate (permanent) 67 192

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 249
2014 Indeterminate (permanent) 13 192

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 92 8 263

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 15 18 3 3 38 9 56 11 3300
2017 Term 23 13 16 0 3 39 5 65 5 130
2017 Casual 22 11 6 0 0 48 13 83 0 46
2017 Student 26 12 4 4 0 37 17 82 9 95
2014 Indeterminate (permanent) 15 15 18 2 2 39 8 57 8 3394
2014 Term 18 17 23 0 1 32 10 59 2 78
2014 Casual 15 12 6 0 0 50 17 82 0 34
2014 Student 27 3 5 2 0 40 23 81 6 42

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 29 18 3 3 16 2 71 7 3293
2017 Term 42 25 15 0 4 14 1 78 4 130
2017 Casual 45 19 4 0 0 25 6 94 0 47
2017 Student 43 21 6 3 0 20 6 88 4 95
2014 Indeterminate (permanent) 29 29 17 2 2 19 2 73 6 3393
2014 Term 29 28 22 0 1 18 2 71 2 78
2014 Casual 29 17 9 3 0 35 6 80 5 34
2014 Student 43 12 9 2 0 23 9 83 3 42
2011 Indeterminate (permanent) 31 32 17 3 2 14 0 74 6 3748
2011 Term 45 24 14 2 2 13 0 79 5 128
2011 Casual 39 23 7 0 0 31 0 90 0 13
2011 Student 29 33 27 6 0 5 0 65 6 18
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 23 20 15 16 0 2 48 32 3292
2017 Term 19 23 19 18 18 1 2 43 37 131
2017 Casual 22 15 32 5 24 0 2 38 29 46
2017 Student 25 28 24 11 9 0 2 54 21 95

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 28 28 16 11 0 1 44 27 3297
2017 Term 32 29 21 10 5 1 2 63 16 131
2017 Casual 42 34 13 6 0 0 4 80 7 47
2017 Student 55 23 15 4 1 0 2 80 5 95

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 31 24 13 9 0 2 54 22 3286
2017 Term 42 26 12 8 8 1 5 71 16 131
2017 Casual 50 30 4 9 2 0 4 85 11 47
2017 Student 64 19 7 5 1 0 3 86 6 95

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 24 23 16 12 1 2 47 29 3299
2017 Term 31 24 23 7 11 0 4 58 18 130
2017 Casual 51 17 15 6 2 0 9 75 9 47
2017 Student 50 29 9 7 1 1 3 83 8 95

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 24 15 6 4 1 9 72 11 3300
2017 Term 57 17 10 2 1 2 10 85 4 131
2017 Casual 46 21 2 2 2 0 26 91 6 47
2017 Student 65 17 3 4 2 1 7 90 7 95

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 30 20 11 7 0 1 60 19 3288
2017 Term 43 26 19 8 4 0 0 69 12 131
2017 Casual 42 32 12 2 4 0 7 80 7 47
2017 Student 50 22 11 12 2 0 2 74 15 95

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 32 22 11 6 1 2 60 17 3289
2017 Term 39 32 14 7 4 2 2 73 12 131
2017 Casual 46 28 15 0 2 2 7 81 2 47
2017 Student 52 26 15 5 0 0 2 80 5 95

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 32 23 14 7 0 2 55 22 3287
2017 Term 40 28 20 5 4 0 3 70 9 131
2017 Casual 42 32 11 2 4 0 9 81 7 47
2017 Student 48 26 16 7 0 0 2 76 7 95

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 31 20 11 7 0 2 61 19 3292
2017 Term 41 23 22 5 5 0 3 67 10 131
2017 Casual 48 30 4 4 6 0 7 84 11 47
2017 Student 33 26 27 8 3 0 3 61 12 95

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 33 19 9 6 1 2 65 15 3282
2017 Term 43 31 14 5 5 0 3 77 9 131
2017 Casual 43 26 17 7 0 0 7 75 7 46
2017 Student 51 22 18 4 1 1 3 76 5 95

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 21 12 5 3 0 2 80 8 3296
2017 Term 59 19 12 6 2 0 2 80 8 131
2017 Casual 61 19 9 2 0 2 7 88 2 46
2017 Student 75 14 4 4 1 0 2 91 5 95

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 12 6 4 3 1 4 86 8 3300
2017 Term 73 9 4 5 3 1 5 86 9 131
2017 Casual 80 7 0 2 2 2 7 95 5 46
2017 Student 90 3 2 0 3 0 2 95 3 95

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 56 26 9 4 2 0 3 85 6 3295
2017 Term 61 23 8 5 2 2 1 86 6 130
2017 Casual 70 13 4 0 2 2 9 93 2 47
2017 Student 83 9 3 1 2 0 2 94 3 95

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 19 9 7 5 0 2 79 12 3292
2017 Term 68 10 9 8 1 2 2 81 9 131
2017 Casual 70 13 0 6 0 2 9 93 7 47
2017 Student 79 10 4 1 3 1 2 92 4 95

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 14 5 2 1 0 26 89 4 3289
2017 Term 62 9 3 0 0 1 25 96 0 131
2017 Casual 67 8 2 0 0 2 20 97 0 47
2017 Student 79 2 2 2 0 0 15 95 2 95

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 64 19 7 2 1 0 7 90 3 3282
2017 Term 71 13 9 1 0 2 4 90 1 131
2017 Casual 77 7 0 0 0 2 14 100 0 45
2017 Student 84 6 5 0 0 0 5 95 0 95

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 71 15 5 2 2 1 5 91 4 3297
2017 Term 31 18 16 16 15 0 4 51 32 131
2017 Casual 39 10 15 2 27 2 4 53 32 47
2017 Student 58 19 9 10 2 0 2 79 13 95

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 27 13 4 2 0 3 80 6 3290
2017 Term 51 27 16 2 2 0 2 79 5 130
2017 Casual 57 19 8 4 0 2 9 86 5 47
2017 Student 59 25 10 5 0 0 1 84 5 94

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 31 36 15 6 0 0 43 21 3297
2017 Term 22 37 26 10 3 1 2 60 13 131
2017 Casual 31 50 15 4 0 0 0 81 4 46
2017 Student 26 55 17 2 0 0 0 81 2 95

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 19 38 24 10 0 1 34 27 3296
2017 Term 5 11 31 28 22 0 2 51 17 131
2017 Casual 4 11 20 37 26 0 2 64 15 46
2017 Student 2 12 21 32 32 0 1 64 14 95

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 41 15 6 5 4 0 73 11 3294
2017 Term 32 35 18 6 1 7 0 73 8 130
2017 Casual 30 38 8 4 0 19 0 85 5 47
2017 Student 21 51 10 6 1 9 1 81 8 95

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 39 18 11 9 2 0 61 20 3293
2017 Term 39 35 9 9 5 4 0 77 14 130
2017 Casual 36 40 7 4 0 13 0 88 5 47
2017 Student 34 44 11 5 1 4 0 82 7 95
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 17 83 3297
2017 Term 14 86 131
2017 Casual 11 89 47
2017 Student 6 94 95
2014 Indeterminate (permanent) 13 87 3387
2014 Term 10 90 78
2014 Casual 15 85 34

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 80 20 551
2017 Term 89 11 18
2014 Indeterminate (permanent) 81 19 442

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 34 6 5 2 0 0 87 7 438
2017 Term 49 25 6 19 0 0 0 75 19 16
2014 Indeterminate (permanent) 56 28 7 6 2 1 0 85 8 358
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 24 19 12 11 3 1 32 68 3301
2017 Term 19 19 23 14 18 4 2 21 79 131
2017 Casual 17 13 28 6 19 6 11 20 80 47
2017 Student 33 21 16 14 8 4 3 36 64 95

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 2156
2017 Term 45 97
2017 Casual 48 31
2017 Student 48 57

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 2156
2017 Term 34 97
2017 Casual 55 31
2017 Student 71 57

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 2156
2017 Term 19 97
2017 Casual 28 31
2017 Student 29 57

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 2156
2017 Term 13 97
2017 Casual 13 31
2017 Student 5 57

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 2156
2017 Term 3 97
2017 Casual 0 31
2017 Student 2 57

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 2156
2017 Term 33 97
2017 Casual 36 31
2017 Student 29 57

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 6 48 21 9 4 12 2112
2017 Term 3 54 16 10 2 15 97
2017 Casual 3 40 19 20 4 13 30
2017 Student 4 72 8 7 4 5 57

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 21 16 16 22 2 10 37 44 2161
2017 Term 21 28 15 11 19 2 4 52 32 98
2017 Casual 29 3 16 23 19 0 9 36 46 31
2017 Student 22 31 14 14 14 0 4 55 30 57

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 9 12 18 49 3 7 13 74 2159
2017 Term 4 14 17 15 42 4 3 20 61 98
2017 Casual 10 0 16 16 45 3 10 11 70 31
2017 Student 7 22 25 13 22 0 11 33 39 57
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