2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 34 4 4 1 0 0 92 4 578
2017 AS-01 63 31 4 1 1 0 0 94 2 172
2017 AS-02 56 37 5 3 0 0 0 93 3 157
2017 AS-03 46 42 3 7 1 1 0 89 8 118
2017 AS-04 67 29 0 4 0 0 0 96 4 46
2017 AS-05 65 26 2 6 0 0 0 92 6 49
2017 AS-06 67 20 7 0 7 0 0 87 7 15
2017 AS-07 62 23 0 8 8 0 0 85 15 13
2014 AS 52 39 3 5 2 0 0 91 6 531
2014 AS-01 55 36 4 5 1 0 0 90 6 168
2014 AS-02 52 39 2 4 2 0 0 91 7 165
2014 AS-03 45 48 3 3 0 0 0 93 3 86
2014 AS-04 46 41 0 9 4 0 0 87 13 46
2014 AS-05 51 41 5 3 0 0 0 92 3 37
2014 AS-07 80 13 0 7 0 0 0 93 7 15
2011 AS 55 32 4 6 2 0 0 87 9 637
2011 AS-01 59 30 4 5 2 1 0 89 7 199
2011 AS-02 55 31 5 7 2 0 0 86 9 207
2011 AS-03 47 41 6 4 3 0 0 88 7 105
2011 AS-04 52 32 2 11 2 0 0 84 14 44
2011 AS-05 48 39 4 7 2 0 0 87 9 46
2011 AS-06 42 33 0 25 0 0 0 75 25 12
2011 AS-07 70 17 0 0 13 0 0 87 13 23
2008 AS 60 32 3 4 1 0 0 93 5 507
2008 AS-01 63 31 1 3 1 0 0 94 5 172
2008 AS-02 65 28 3 4 0 0 0 93 4 165
2008 AS-03 51 41 4 4 0 0 0 92 4 74
2008 AS-04 48 41 3 7 0 0 0 90 7 29
2008 AS-05 64 29 0 7 0 0 0 93 7 28
2008 AS-06 64 27 0 0 9 0 0 91 9 11
2008 AS-07 55 32 9 5 0 0 0 86 5 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 72 21 4 2 0 0 0 93 2 578
2017 AS-01 77 20 2 1 1 0 0 97 1 172
2017 AS-02 69 24 6 1 0 0 0 93 1 157
2017 AS-03 65 25 3 3 0 2 1 93 3 118
2017 AS-04 89 7 2 2 0 0 0 96 2 46
2017 AS-05 71 18 6 4 0 0 0 90 4 49
2017 AS-06 80 20 0 0 0 0 0 100 0 15
2017 AS-07 69 0 23 8 0 0 0 69 8 13
2014 AS 69 24 4 1 1 0 1 94 2 530
2014 AS-01 70 22 5 1 1 0 2 93 2 168
2014 AS-02 67 27 2 1 2 1 0 96 2 165
2014 AS-03 69 28 0 1 0 0 1 99 1 85
2014 AS-04 65 26 9 0 0 0 0 91 0 46
2014 AS-05 68 19 8 5 0 0 0 86 5 37
2014 AS-07 87 7 0 0 7 0 0 93 7 15
2011 AS 75 17 4 2 1 1 0 93 3 637
2011 AS-01 78 15 4 2 0 2 1 95 2 199
2011 AS-02 80 15 3 1 0 0 0 95 2 207
2011 AS-03 70 23 4 2 0 1 0 94 2 105
2011 AS-04 68 20 7 2 2 0 0 89 5 44
2011 AS-05 59 26 4 9 2 0 0 85 11 46
2011 AS-06 75 17 0 0 8 0 0 92 8 12
2011 AS-07 78 9 4 0 9 0 0 87 9 23
2008 AS 72 20 3 3 1 0 0 93 4 510
2008 AS-01 75 18 2 3 1 0 1 95 4 173
2008 AS-02 70 21 3 4 1 1 0 92 5 166
2008 AS-03 66 26 4 3 0 1 0 93 3 74
2008 AS-04 69 21 7 3 0 0 0 90 3 29
2008 AS-05 79 17 0 3 0 0 0 97 3 29
2008 AS-06 73 27 0 0 0 0 0 100 0 11
2008 AS-07 77 14 5 0 5 0 0 91 5 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 22 7 7 3 0 1 82 10 577
2017 AS-01 59 27 9 4 1 0 1 86 5 172
2017 AS-02 62 20 8 7 2 0 1 83 9 156
2017 AS-03 51 23 10 12 3 1 1 75 15 118
2017 AS-04 74 15 2 7 2 0 0 89 9 46
2017 AS-05 59 19 4 8 10 0 0 78 18 49
2017 AS-06 66 13 7 14 0 0 0 79 14 15
2017 AS-07 69 23 0 0 8 0 0 92 8 13
2014 AS 52 28 7 7 5 0 1 81 12 531
2014 AS-01 57 27 5 5 4 0 2 85 9 168
2014 AS-02 55 22 9 8 6 0 0 76 15 165
2014 AS-03 40 35 10 7 7 0 1 75 14 86
2014 AS-04 48 39 4 9 0 0 0 87 9 46
2014 AS-05 49 27 8 11 5 0 0 76 16 37
2014 AS-07 60 33 0 7 0 0 0 93 7 15
2011 AS 57 22 6 11 3 0 1 79 14 636
2011 AS-01 62 23 4 8 2 1 2 86 10 198
2011 AS-02 55 23 6 14 2 0 0 78 17 207
2011 AS-03 55 17 11 14 2 0 0 72 16 105
2011 AS-04 59 20 5 11 5 0 0 80 16 44
2011 AS-05 43 24 11 11 11 0 0 67 22 46
2011 AS-06 67 25 0 8 0 0 0 92 8 12
2011 AS-07 57 26 4 9 4 0 0 83 13 23
2008 AS 56 25 7 8 4 0 0 81 11 510
2008 AS-01 62 18 9 8 2 0 1 81 10 173
2008 AS-02 54 28 8 5 4 0 1 82 10 166
2008 AS-03 47 32 5 14 1 0 0 80 15 74
2008 AS-04 45 34 14 3 3 0 0 79 7 29
2008 AS-05 62 17 0 10 10 0 0 79 21 29
2008 AS-06 73 18 0 9 0 0 0 91 9 11
2008 AS-07 50 32 9 5 5 0 0 82 9 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 29 6 6 2 0 0 86 8 578
2017 AS-01 58 28 7 5 2 0 0 86 7 172
2017 AS-02 57 27 8 7 1 0 0 84 8 157
2017 AS-03 48 37 8 6 2 0 0 85 8 118
2017 AS-04 74 22 2 2 0 0 0 95 2 46
2017 AS-05 68 24 2 6 0 0 0 92 6 49
2017 AS-06 40 40 0 14 6 0 0 80 20 15
2017 AS-07 54 31 0 15 0 0 0 85 15 13
2014 AS 54 33 5 6 2 0 0 87 8 531
2014 AS-01 59 29 5 7 1 0 0 88 7 168
2014 AS-02 55 30 5 6 3 0 0 85 9 165
2014 AS-03 42 48 7 3 0 0 0 90 3 86
2014 AS-04 52 30 4 11 2 0 0 83 13 46
2014 AS-05 57 30 3 5 5 0 0 86 11 37
2014 AS-07 73 27 0 0 0 0 0 100 0 15
2011 AS 53 31 8 5 4 0 0 84 9 633
2011 AS-01 55 29 9 4 3 1 0 84 7 200
2011 AS-02 49 35 8 3 5 0 0 84 8 207
2011 AS-03 49 33 9 9 1 0 0 82 10 103
2011 AS-04 61 18 0 14 7 0 0 80 20 44
2011 AS-05 42 40 7 5 7 0 0 81 12 43
2011 AS-06 83 0 8 0 8 0 0 83 8 12
2011 AS-07 74 22 4 0 0 0 0 96 0 23

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 36 11 8 3 0 0 78 11 578
2017 AS-01 40 36 12 7 4 0 1 77 11 172
2017 AS-02 35 39 13 9 3 0 0 75 12 157
2017 AS-03 41 38 7 11 3 1 0 80 14 118
2017 AS-04 56 33 7 5 0 0 0 89 5 46
2017 AS-05 53 29 8 8 2 0 0 82 10 49
2017 AS-06 27 47 14 13 0 0 0 73 13 15
2017 AS-07 54 23 23 0 0 0 0 77 0 13
2014 AS 42 37 9 7 3 0 1 80 11 531
2014 AS-01 41 37 8 10 4 1 1 78 14 168
2014 AS-02 40 40 10 5 4 0 0 80 10 165
2014 AS-03 38 43 8 8 1 0 1 82 9 86
2014 AS-04 50 33 9 9 0 0 0 83 9 46
2014 AS-05 51 24 14 5 3 0 3 78 8 37
2014 AS-07 60 27 0 0 0 0 13 100 0 15
2011 AS 41 36 9 9 4 0 1 77 13 640
2011 AS-01 37 40 9 9 5 1 1 77 14 200
2011 AS-02 43 34 10 9 3 0 0 79 12 207
2011 AS-03 40 31 13 13 2 0 1 71 15 106
2011 AS-04 36 45 2 11 5 0 0 82 16 44
2011 AS-05 38 30 11 6 13 0 2 70 20 47
2011 AS-06 58 42 0 0 0 0 0 100 0 12
2011 AS-07 61 26 9 4 0 0 0 87 4 23
2008 AS 36 40 12 8 2 0 1 78 10 509
2008 AS-01 32 44 10 10 4 0 0 76 14 173
2008 AS-02 45 35 10 5 2 1 2 81 8 166
2008 AS-03 32 38 16 11 0 0 3 72 11 73
2008 AS-04 28 38 21 10 3 0 0 66 14 29
2008 AS-05 41 41 14 3 0 0 0 83 3 29
2008 AS-06 27 55 9 0 0 0 9 90 0 11
2008 AS-07 32 55 9 5 0 0 0 86 5 22

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 37 15 6 3 0 0 75 10 576
2017 AS-01 31 37 21 6 5 0 0 68 11 172
2017 AS-02 33 41 13 9 3 0 1 75 12 157
2017 AS-03 39 32 17 7 3 2 0 72 10 118
2017 AS-04 48 40 5 4 0 0 2 91 5 45
2017 AS-05 51 39 6 4 0 0 0 90 4 49
2017 AS-06 44 41 8 7 0 0 0 85 7 14
2017 AS-07 69 23 8 0 0 0 0 92 0 13
2014 AS 36 36 15 8 5 0 0 72 13 531
2014 AS-01 32 34 19 8 7 0 1 66 15 168
2014 AS-02 33 35 17 10 5 0 0 68 15 165
2014 AS-03 35 47 10 5 3 0 0 81 8 86
2014 AS-04 48 30 13 7 2 0 0 78 9 46
2014 AS-05 41 32 14 5 8 0 0 73 14 37
2014 AS-07 67 27 7 0 0 0 0 93 0 15
2011 AS 41 33 14 6 5 0 0 75 12 633
2011 AS-01 39 28 17 8 8 1 0 67 16 198
2011 AS-02 40 36 15 5 3 0 1 77 8 206
2011 AS-03 42 35 13 5 5 0 0 77 10 104
2011 AS-04 42 40 5 7 7 0 0 81 14 43
2011 AS-05 43 35 9 9 4 0 0 78 13 46
2011 AS-06 42 42 0 8 8 0 0 83 17 12
2011 AS-07 61 22 13 4 0 0 0 83 4 23
2008 AS 35 41 12 8 4 0 0 77 11 509
2008 AS-01 33 39 15 9 4 0 1 72 13 173
2008 AS-02 37 43 11 5 2 1 0 81 8 166
2008 AS-03 30 43 15 11 1 0 0 73 12 74
2008 AS-04 32 43 7 11 7 0 0 75 18 28
2008 AS-05 38 52 0 3 7 0 0 90 10 29
2008 AS-06 36 55 0 9 0 0 0 91 9 11
2008 AS-07 59 27 9 0 5 0 0 86 5 22

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 37 9 6 2 0 0 82 9 573
2017 AS-01 40 37 12 6 4 0 1 78 10 171
2017 AS-02 38 40 12 7 3 0 0 78 10 156
2017 AS-03 44 37 8 8 2 1 0 82 10 118
2017 AS-04 62 32 2 2 2 0 0 93 4 45
2017 AS-05 59 33 4 4 0 0 0 92 4 49
2017 AS-06 46 54 0 0 0 0 0 100 0 13
2017 AS-07 77 23 0 0 0 0 0 100 0 13
2014 AS 42 36 12 7 3 0 0 78 10 530
2014 AS-01 36 37 14 8 5 0 1 74 13 167
2014 AS-02 39 35 15 8 3 0 0 74 12 165
2014 AS-03 40 43 10 5 2 0 0 83 7 86
2014 AS-04 50 41 4 4 0 0 0 91 4 46
2014 AS-05 54 22 11 5 8 0 0 76 14 37
2014 AS-07 80 13 7 0 0 0 0 93 0 15
2011 AS 46 35 8 5 4 0 0 82 10 638
2011 AS-01 36 36 13 9 6 1 0 73 15 199
2011 AS-02 48 34 9 5 2 0 1 83 7 206
2011 AS-03 48 42 5 3 3 0 0 90 6 106
2011 AS-04 52 27 7 7 7 0 0 80 14 44
2011 AS-05 53 32 4 4 6 0 0 85 11 47
2011 AS-06 58 42 0 0 0 0 0 100 0 12
2011 AS-07 65 30 0 0 4 0 0 96 4 23
2008 AS 46 39 7 5 2 0 0 85 7 511
2008 AS-01 39 39 11 9 3 0 0 77 12 173
2008 AS-02 50 37 8 3 2 1 0 87 5 167
2008 AS-03 42 47 7 3 0 1 0 90 3 74
2008 AS-04 52 38 3 3 3 0 0 90 7 29
2008 AS-05 59 31 0 3 7 0 0 90 10 29
2008 AS-06 45 45 0 9 0 0 0 91 9 11
2008 AS-07 68 32 0 0 0 0 0 100 0 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 35 5 3 1 1 0 92 4 573
2017 AS-01 57 34 5 3 1 0 0 91 3 171
2017 AS-02 51 38 6 3 1 1 0 90 4 156
2017 AS-03 52 35 7 3 2 1 0 88 5 118
2017 AS-04 73 25 0 2 0 0 0 98 2 45
2017 AS-05 69 29 2 0 0 0 0 98 0 48
2017 AS-06 57 43 0 0 0 0 0 100 0 14
2017 AS-07 54 38 8 0 0 0 0 92 0 13
2014 AS 53 34 8 3 2 0 1 87 5 530
2014 AS-01 52 36 8 2 1 0 1 88 4 168
2014 AS-02 52 34 8 3 2 0 0 87 5 164
2014 AS-03 51 36 8 2 1 0 1 88 4 86
2014 AS-04 57 33 2 7 2 0 0 89 9 46
2014 AS-05 57 24 8 3 3 0 5 86 6 37
2014 AS-07 73 20 0 7 0 0 0 93 7 15

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 56 25 10 5 4 1 0 82 9 576
2017 AS-01 52 31 13 2 2 0 0 83 4 172
2017 AS-02 57 24 8 6 5 0 0 81 11 157
2017 AS-03 50 26 13 3 5 3 0 78 9 118
2017 AS-04 73 16 5 7 0 0 0 89 7 45
2017 AS-05 75 16 2 6 0 0 0 92 6 49
2017 AS-06 42 36 0 15 7 0 0 78 22 14
2017 AS-07 46 23 8 8 15 0 0 69 23 13
2014 AS 47 33 9 5 5 0 0 81 10 530
2014 AS-01 51 30 7 6 4 1 1 83 10 167
2014 AS-02 44 36 9 4 6 0 0 81 10 165
2014 AS-03 37 43 10 6 3 0 0 80 9 86
2014 AS-04 52 26 15 4 2 0 0 78 7 46
2014 AS-05 59 24 0 8 8 0 0 84 16 37
2014 AS-07 60 27 7 7 0 0 0 87 7 15
2011 AS 51 29 9 5 3 0 1 82 9 639
2011 AS-01 55 29 10 4 2 2 1 85 6 200
2011 AS-02 52 28 9 6 4 0 1 80 10 206
2011 AS-03 49 35 8 5 3 0 1 85 8 106
2011 AS-04 39 32 16 11 2 0 0 70 14 44
2011 AS-05 51 26 4 9 9 0 2 78 17 47
2011 AS-06 50 25 8 0 8 0 8 82 9 12
2011 AS-07 52 35 9 4 0 0 0 87 4 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 25 12 6 6 2 12 72 14 576
2017 AS-01 35 23 12 5 6 2 17 71 14 172
2017 AS-02 37 23 16 5 5 3 11 70 12 157
2017 AS-03 34 27 15 5 8 1 10 69 14 118
2017 AS-04 51 29 2 5 0 0 13 92 5 45
2017 AS-05 47 24 4 14 6 2 2 74 21 49
2017 AS-06 28 29 14 7 14 0 7 62 22 14
2017 AS-07 15 38 8 8 15 0 15 64 27 13
2014 AS 33 23 11 9 8 3 13 66 21 530
2014 AS-01 29 20 13 5 12 5 15 62 22 167
2014 AS-02 34 26 9 9 7 4 12 71 19 165
2014 AS-03 28 26 9 12 8 0 17 65 24 86
2014 AS-04 48 24 9 9 4 2 4 77 14 46
2014 AS-05 35 16 11 19 11 3 5 56 32 37
2014 AS-07 33 20 7 7 0 0 33 80 10 15
2011 AS 36 22 11 9 10 1 11 66 22 640
2011 AS-01 39 17 11 7 9 2 16 68 19 200
2011 AS-02 39 22 10 9 10 0 9 68 21 207
2011 AS-03 36 24 17 8 8 2 5 64 18 106
2011 AS-04 36 30 11 7 11 0 5 69 19 44
2011 AS-05 26 28 6 13 21 4 2 57 36 47
2011 AS-06 33 33 0 17 8 0 8 73 27 12
2011 AS-07 9 17 9 13 9 0 43 46 38 23
2008 AS 39 25 9 9 9 1 8 70 20 510
2008 AS-01 40 27 6 9 7 3 9 75 18 173
2008 AS-02 46 19 8 8 8 1 9 73 18 166
2008 AS-03 32 24 15 14 11 0 4 59 25 74
2008 AS-04 34 38 3 7 17 0 0 72 24 29
2008 AS-05 34 34 14 3 7 0 7 74 11 29
2008 AS-06 36 18 0 9 18 0 18 67 33 11
2008 AS-07 18 23 23 18 5 0 14 47 26 22

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 42 12 7 4 0 0 78 11 578
2017 AS-01 33 40 15 7 5 0 0 73 12 172
2017 AS-02 32 43 13 8 4 0 0 76 11 157
2017 AS-03 31 43 13 8 4 1 0 75 12 118
2017 AS-04 58 30 5 4 0 0 2 91 4 46
2017 AS-05 39 51 2 8 0 0 0 90 8 49
2017 AS-06 27 67 6 0 0 0 0 94 0 15
2017 AS-07 54 31 8 8 0 0 0 85 8 13
2014 AS 31 42 14 9 5 0 0 73 14 531
2014 AS-01 32 39 15 8 7 0 0 71 14 168
2014 AS-02 27 41 16 10 4 1 0 69 15 165
2014 AS-03 27 49 12 12 1 0 0 76 13 86
2014 AS-04 35 43 11 7 4 0 0 78 11 46
2014 AS-05 38 35 11 11 5 0 0 73 16 37
2014 AS-07 53 47 0 0 0 0 0 100 0 15
2011 AS 39 37 13 6 5 0 0 76 11 638
2011 AS-01 38 33 15 8 6 1 1 71 14 200
2011 AS-02 37 41 15 3 4 0 0 78 7 205
2011 AS-03 39 42 9 8 2 0 0 80 10 106
2011 AS-04 41 32 9 9 7 2 0 74 16 44
2011 AS-05 47 30 4 4 15 0 0 77 19 47
2011 AS-06 42 42 8 0 8 0 0 83 8 12
2011 AS-07 48 30 13 4 4 0 0 78 9 23
2008 AS 36 41 12 7 4 0 0 78 10 509
2008 AS-01 31 46 15 6 3 0 0 77 9 171
2008 AS-02 39 37 14 7 4 1 0 76 10 167
2008 AS-03 30 46 12 7 5 0 0 76 12 74
2008 AS-04 45 34 7 10 3 0 0 79 14 29
2008 AS-05 45 38 3 10 3 0 0 83 14 29
2008 AS-06 45 36 0 18 0 0 0 82 18 11
2008 AS-07 55 41 0 5 0 0 0 95 5 22

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 37 15 7 6 1 0 72 13 578
2017 AS-01 34 31 17 9 7 1 1 67 16 172
2017 AS-02 32 39 18 6 4 1 0 72 10 157
2017 AS-03 30 38 13 11 7 2 1 69 18 118
2017 AS-04 49 40 4 6 0 0 0 89 6 46
2017 AS-05 47 38 6 4 4 0 0 86 8 49
2017 AS-06 20 54 20 0 7 0 0 74 7 15
2017 AS-07 38 23 23 0 15 0 0 62 15 13
2014 AS 30 37 15 10 6 0 1 68 17 530
2014 AS-01 33 34 17 10 5 0 1 68 15 168
2014 AS-02 27 35 17 12 9 0 1 62 21 165
2014 AS-03 28 42 12 14 4 0 0 71 18 85
2014 AS-04 28 50 15 4 2 0 0 78 7 46
2014 AS-05 32 32 16 8 11 0 0 65 19 37
2014 AS-07 47 40 13 0 0 0 0 87 0 15
2011 AS 35 35 13 10 7 0 0 71 16 637
2011 AS-01 33 40 13 8 6 1 0 73 14 199
2011 AS-02 39 32 13 12 4 0 0 71 16 205
2011 AS-03 34 37 13 11 5 0 0 71 16 106
2011 AS-04 34 32 11 7 14 2 0 67 21 44
2011 AS-05 28 36 11 13 13 0 0 64 26 47
2011 AS-06 42 25 17 8 8 0 0 67 17 12
2011 AS-07 48 30 9 0 13 0 0 78 13 23

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 44 13 7 2 0 1 79 8 577
2017 AS-01 33 46 11 8 1 0 1 80 9 171
2017 AS-02 33 46 13 4 3 0 1 79 8 157
2017 AS-03 32 42 19 6 0 1 0 75 6 118
2017 AS-04 52 33 9 6 0 0 0 85 6 46
2017 AS-05 37 45 6 10 2 0 0 81 12 49
2017 AS-06 27 53 7 13 0 0 0 80 13 15
2017 AS-07 38 46 8 8 0 0 0 85 8 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 45 40 10 2 1 1 0 86 4 577
2017 AS-01 41 40 12 2 2 2 1 83 4 172
2017 AS-02 39 47 9 3 1 1 0 87 4 156
2017 AS-03 43 40 12 3 1 2 0 85 3 118
2017 AS-04 65 28 2 4 0 0 0 93 4 46
2017 AS-05 47 41 10 2 0 0 0 88 2 49
2017 AS-06 40 47 7 6 0 0 0 87 6 15
2017 AS-07 85 8 8 0 0 0 0 92 0 13
2014 AS 39 42 10 4 3 1 1 82 7 531
2014 AS-01 41 39 11 4 4 2 1 81 8 168
2014 AS-02 36 42 15 2 3 1 1 80 6 165
2014 AS-03 31 51 6 9 2 0 0 83 12 86
2014 AS-04 41 46 7 0 7 0 0 87 7 46
2014 AS-05 54 27 8 5 3 0 3 83 8 37
2014 AS-07 60 40 0 0 0 0 0 100 0 15
2011 AS 44 39 9 4 2 1 0 84 7 638
2011 AS-01 43 41 8 5 2 1 1 86 7 199
2011 AS-02 43 39 13 2 1 0 0 83 3 206
2011 AS-03 42 44 6 6 3 0 0 86 8 106
2011 AS-04 50 30 9 2 7 2 0 81 9 44
2011 AS-05 49 28 11 9 4 0 0 77 13 47
2011 AS-06 42 42 0 17 0 0 0 83 17 12
2011 AS-07 52 35 4 4 4 0 0 87 9 23
2008 AS 40 42 11 4 2 1 1 83 6 510
2008 AS-01 42 38 13 3 2 1 1 81 6 173
2008 AS-02 40 44 10 3 2 1 0 85 5 166
2008 AS-03 38 46 8 5 1 0 1 85 7 74
2008 AS-04 34 45 10 10 0 0 0 79 10 29
2008 AS-05 45 34 10 7 3 0 0 79 10 29
2008 AS-06 45 36 9 9 0 0 0 82 9 11
2008 AS-07 50 50 0 0 0 0 0 100 0 22

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 38 37 13 5 5 1 0 76 10 575
2017 AS-01 32 39 14 7 7 1 0 72 14 171
2017 AS-02 34 43 14 5 4 0 0 77 9 156
2017 AS-03 38 30 18 6 7 2 0 69 13 117
2017 AS-04 59 33 4 4 0 0 0 91 4 46
2017 AS-05 47 41 8 2 0 2 0 90 2 49
2017 AS-06 60 40 0 0 0 0 0 100 0 15
2017 AS-07 54 8 15 8 15 0 0 62 23 13

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 33 10 2 1 0 0 87 3 577
2017 AS-01 47 34 15 2 1 0 0 81 3 171
2017 AS-02 51 37 9 2 1 0 0 88 3 157
2017 AS-03 56 29 8 4 2 1 0 86 6 118
2017 AS-04 67 29 4 0 0 0 0 96 0 46
2017 AS-05 65 31 4 0 0 0 0 96 0 49
2017 AS-06 47 40 6 7 0 0 0 87 7 15
2017 AS-07 77 15 8 0 0 0 0 92 0 13
2014 AS 61 29 6 2 2 0 0 90 4 531
2014 AS-01 57 29 8 4 3 0 0 86 7 168
2014 AS-02 62 28 7 1 2 0 0 90 4 165
2014 AS-03 60 35 2 2 0 0 0 95 2 86
2014 AS-04 59 33 9 0 0 0 0 91 0 46
2014 AS-05 65 22 8 0 5 0 0 86 5 37
2014 AS-07 93 7 0 0 0 0 0 100 0 15
2011 AS 59 32 6 2 1 0 0 91 3 640
2011 AS-01 56 32 8 4 1 1 0 88 4 200
2011 AS-02 61 33 6 0 0 0 0 94 0 207
2011 AS-03 61 34 5 0 0 0 0 95 0 106
2011 AS-04 59 30 5 7 0 0 0 89 7 44
2011 AS-05 57 23 11 2 6 0 0 81 9 47
2011 AS-06 50 42 0 8 0 0 0 92 8 12
2011 AS-07 65 17 9 4 4 0 0 83 9 23

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 37 14 7 3 0 1 76 10 573
2017 AS-01 26 47 13 8 4 0 2 75 12 170
2017 AS-02 37 33 20 6 4 0 1 70 10 157
2017 AS-03 37 32 19 6 4 2 0 70 10 116
2017 AS-04 58 33 0 9 0 0 0 91 9 46
2017 AS-05 52 42 2 4 0 0 0 94 4 48
2017 AS-06 27 60 13 0 0 0 0 87 0 15
2017 AS-07 77 8 8 8 0 0 0 85 8 13
2014 AS 28 41 12 11 7 0 0 70 18 531
2014 AS-01 25 43 11 12 8 0 1 68 21 168
2014 AS-02 25 38 16 12 8 1 1 64 20 165
2014 AS-03 33 38 17 8 3 0 0 71 12 86
2014 AS-04 28 48 4 13 7 0 0 76 20 46
2014 AS-05 35 43 3 11 8 0 0 78 19 37
2014 AS-07 67 33 0 0 0 0 0 100 0 15
2011 AS 39 35 13 8 5 0 0 75 12 640
2011 AS-01 35 37 15 8 5 1 1 73 13 200
2011 AS-02 39 34 16 6 4 0 0 73 10 207
2011 AS-03 35 42 11 7 5 0 0 77 11 106
2011 AS-04 43 32 5 16 5 0 0 75 20 44
2011 AS-05 43 34 6 9 9 0 0 77 17 47
2011 AS-06 67 17 0 17 0 0 0 83 17 12
2011 AS-07 61 26 4 0 9 0 0 87 9 23

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 42 37 11 6 3 0 0 80 9 575
2017 AS-01 38 34 18 5 5 0 1 72 10 170
2017 AS-02 42 38 10 6 4 0 1 81 10 157
2017 AS-03 38 35 14 10 3 1 0 73 13 118
2017 AS-04 52 41 5 2 0 0 0 93 2 46
2017 AS-05 56 39 0 4 0 0 0 96 4 48
2017 AS-06 46 54 0 0 0 0 0 100 0 15
2017 AS-07 62 23 8 0 8 0 0 85 8 13
2014 AS 38 37 13 7 5 0 0 74 13 530
2014 AS-01 36 37 14 5 7 0 0 73 13 167
2014 AS-02 33 39 15 7 7 0 1 72 13 165
2014 AS-03 40 31 13 14 2 0 0 71 16 86
2014 AS-04 41 39 9 9 2 0 0 80 11 46
2014 AS-05 43 38 11 5 3 0 0 81 8 37
2014 AS-07 73 20 7 0 0 0 0 93 0 15

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 36 12 5 2 0 0 80 8 576
2017 AS-01 41 35 16 5 3 0 0 76 8 171
2017 AS-02 46 37 8 4 3 0 1 84 8 157
2017 AS-03 41 36 13 7 2 1 0 78 9 118
2017 AS-04 56 33 4 7 0 0 0 89 7 46
2017 AS-05 46 40 8 6 0 0 0 85 6 48
2017 AS-06 40 40 13 7 0 0 0 80 7 15
2017 AS-07 46 38 15 0 0 0 0 85 0 13
2014 AS 39 40 12 6 3 0 0 79 9 530
2014 AS-01 35 42 11 8 4 1 1 78 11 168
2014 AS-02 38 42 12 4 4 0 0 80 8 165
2014 AS-03 37 44 12 7 0 0 0 81 7 86
2014 AS-04 39 37 15 7 2 0 0 76 9 46
2014 AS-05 54 19 16 5 3 0 3 75 8 37
2014 AS-07 67 27 0 7 0 0 0 93 7 15
2011 AS 45 38 9 4 3 0 1 83 7 637
2011 AS-01 46 37 10 4 3 1 1 84 6 200
2011 AS-02 45 39 9 4 2 0 0 85 6 206
2011 AS-03 46 38 8 5 2 0 1 85 7 106
2011 AS-04 43 34 9 7 7 0 0 77 14 44
2011 AS-05 39 37 15 4 4 0 0 76 9 46
2011 AS-06 42 42 0 8 8 0 0 83 17 12
2011 AS-07 41 41 14 0 5 0 0 82 5 22

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 37 10 5 2 0 0 83 7 577
2017 AS-01 45 34 10 6 4 0 0 80 10 171
2017 AS-02 44 40 9 4 2 0 0 85 6 157
2017 AS-03 40 39 14 3 3 2 0 80 6 118
2017 AS-04 60 31 4 4 0 0 0 91 4 46
2017 AS-05 55 36 4 4 0 0 0 92 4 49
2017 AS-06 40 53 0 7 0 0 0 93 7 15
2017 AS-07 69 23 8 0 0 0 0 92 0 13
2014 AS 44 37 11 4 4 0 0 81 8 531
2014 AS-01 39 41 10 5 5 0 0 80 10 168
2014 AS-02 44 35 11 5 4 1 0 79 10 165
2014 AS-03 40 43 15 2 0 0 0 83 2 86
2014 AS-04 43 41 9 2 4 0 0 85 7 46
2014 AS-05 54 24 14 3 5 0 0 78 8 37
2014 AS-07 80 20 0 0 0 0 0 100 0 15
2011 AS 44 38 9 5 3 0 0 82 8 639
2011 AS-01 42 38 10 7 4 1 0 80 10 200
2011 AS-02 42 43 10 4 1 0 0 84 5 206
2011 AS-03 44 41 8 5 2 0 0 85 7 106
2011 AS-04 45 34 9 2 9 0 0 80 11 44
2011 AS-05 49 28 6 13 4 0 0 77 17 47
2011 AS-06 67 17 8 0 8 0 0 83 8 12
2011 AS-07 52 35 4 4 4 0 0 87 9 23
2008 AS 44 42 7 4 3 0 0 86 6 510
2008 AS-01 42 42 9 4 2 0 1 85 6 173
2008 AS-02 46 40 7 4 2 1 0 86 7 167
2008 AS-03 34 55 8 0 3 0 0 89 3 74
2008 AS-04 46 32 11 4 7 0 0 79 11 28
2008 AS-05 55 38 0 3 3 0 0 93 7 29
2008 AS-06 55 27 0 18 0 0 0 82 18 11
2008 AS-07 55 45 0 0 0 0 0 100 0 22

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 41 38 13 5 2 0 1 80 6 577
2017 AS-01 57 32 6 3 1 0 1 90 4 171
2017 AS-02 40 42 15 4 0 0 0 82 4 157
2017 AS-03 43 40 9 6 2 1 0 83 8 118
2017 AS-04 30 37 24 2 2 0 4 70 5 46
2017 AS-05 20 41 27 8 4 0 0 61 12 49
2017 AS-06 20 32 21 20 7 0 0 52 27 15
2017 AS-07 8 46 31 0 15 0 0 54 15 13
2014 AS 44 35 15 3 2 0 0 79 5 531
2014 AS-01 55 32 11 0 1 1 0 88 1 168
2014 AS-02 40 41 14 3 2 0 0 81 5 165
2014 AS-03 40 37 15 5 3 0 0 77 8 86
2014 AS-04 33 28 30 7 0 0 2 62 7 46
2014 AS-05 35 24 27 11 3 0 0 59 14 37
2014 AS-07 33 40 13 13 0 0 0 73 13 15
2011 AS 42 35 14 5 3 0 0 78 8 638
2011 AS-01 49 35 12 2 1 1 1 85 3 199
2011 AS-02 44 33 14 6 3 0 0 78 9 207
2011 AS-03 37 37 17 4 5 0 0 74 9 105
2011 AS-04 30 36 25 7 2 0 0 66 9 44
2011 AS-05 28 36 17 6 11 0 2 65 17 47
2011 AS-06 33 58 0 8 0 0 0 92 8 12
2011 AS-07 30 35 13 17 4 0 0 65 22 23
2008 AS 28 38 21 8 5 0 0 66 13 510
2008 AS-01 39 35 17 6 3 0 0 74 9 172
2008 AS-02 32 37 17 10 4 0 0 69 14 167
2008 AS-03 18 42 27 7 7 0 0 59 14 74
2008 AS-04 14 24 48 10 3 0 0 38 14 29
2008 AS-05 10 55 10 10 14 0 0 66 24 29
2008 AS-06 18 45 27 9 0 0 0 64 9 11
2008 AS-07 5 45 41 5 5 0 0 50 9 22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 8 24 35 18 10 1 4 29 33 572
2017 AS-01 3 17 35 23 12 4 6 38 23 171
2017 AS-02 8 26 34 19 10 0 4 29 35 156
2017 AS-03 8 26 34 16 12 2 3 29 35 116
2017 AS-04 7 31 49 7 6 0 0 13 38 45
2017 AS-05 8 31 39 15 2 0 4 17 42 48
2017 AS-06 27 27 20 20 7 0 0 27 54 15
2017 AS-07 31 23 15 8 23 0 0 31 54 13
2014 AS 7 29 36 17 8 1 2 26 37 530
2014 AS-01 5 27 35 20 10 2 2 31 33 168
2014 AS-02 5 34 29 18 10 1 3 29 41 164
2014 AS-03 15 28 40 12 5 0 1 16 44 86
2014 AS-04 9 22 54 9 4 0 2 13 31 46
2014 AS-05 3 32 41 16 5 0 3 22 36 37
2014 AS-07 13 27 13 40 7 0 0 47 40 15
2011 AS 13 25 33 17 7 0 4 26 39 636
2011 AS-01 9 17 33 24 11 2 5 37 27 200
2011 AS-02 14 24 33 18 7 0 5 26 39 205
2011 AS-03 12 33 37 11 6 0 3 17 46 104
2011 AS-04 18 32 39 9 2 0 0 11 50 44
2011 AS-05 23 34 21 15 4 0 2 20 59 47
2011 AS-06 17 33 25 8 8 0 8 18 55 12
2011 AS-07 17 22 43 13 4 0 0 17 39 23
2008 AS 11 34 31 15 6 0 3 21 46 508
2008 AS-01 9 30 33 16 8 0 4 25 41 170
2008 AS-02 10 35 28 17 7 1 3 25 46 167
2008 AS-03 8 47 31 8 4 0 1 12 56 74
2008 AS-04 17 41 21 14 7 0 0 21 59 29
2008 AS-05 21 17 45 17 0 0 0 17 38 29
2008 AS-06 27 18 45 9 0 0 0 9 45 11
2008 AS-07 5 50 36 9 0 0 0 9 55 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 6 16 25 25 17 4 8 47 25 570
2017 AS-01 6 13 23 22 19 7 9 49 23 170
2017 AS-02 6 11 27 27 18 2 8 50 19 156
2017 AS-03 4 21 27 23 15 4 7 42 28 116
2017 AS-04 4 16 24 31 15 0 9 51 22 45
2017 AS-05 6 19 23 29 10 4 9 45 29 48
2017 AS-06 0 35 15 28 15 7 0 46 38 14
2017 AS-07 15 38 8 23 15 0 0 38 54 13
2014 AS 5 16 30 24 18 3 4 45 23 529
2014 AS-01 4 15 29 24 20 5 4 48 20 168
2014 AS-02 4 15 29 27 15 4 6 46 21 163
2014 AS-03 8 20 31 23 15 0 2 39 29 86
2014 AS-04 4 22 43 13 15 2 0 29 27 46
2014 AS-05 8 16 24 24 19 3 5 47 26 37
2014 AS-07 7 7 20 40 27 0 0 67 13 15
2011 AS 7 13 29 27 15 3 6 46 22 634
2011 AS-01 5 9 29 27 20 5 7 53 15 199
2011 AS-02 7 14 31 28 14 1 6 45 22 203
2011 AS-03 7 16 30 26 12 5 5 42 25 105
2011 AS-04 7 18 27 34 9 2 2 45 26 44
2011 AS-05 17 15 21 26 15 4 2 43 34 47
2011 AS-06 17 17 17 33 0 0 17 40 40 12
2011 AS-07 17 9 39 26 4 0 4 32 27 23
2008 AS 7 24 29 23 13 2 3 37 32 510
2008 AS-01 5 24 28 21 15 2 4 39 31 172
2008 AS-02 7 18 31 23 14 4 4 40 27 167
2008 AS-03 5 32 30 20 7 3 3 29 40 74
2008 AS-04 10 34 21 24 10 0 0 34 45 29
2008 AS-05 10 14 28 38 10 0 0 48 24 29
2008 AS-06 9 36 18 27 9 0 0 36 45 11
2008 AS-07 0 32 32 23 14 0 0 36 32 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 15 25 31 15 7 2 5 24 43 575
2017 AS-01 10 24 24 21 10 3 8 35 38 171
2017 AS-02 13 29 34 13 5 1 5 19 45 157
2017 AS-03 20 22 32 11 9 2 4 21 45 117
2017 AS-04 20 22 41 11 4 0 2 15 42 46
2017 AS-05 19 28 35 12 0 0 6 13 50 49
2017 AS-06 14 14 43 14 15 0 0 29 28 14
2017 AS-07 8 38 31 8 15 0 0 23 46 13
2014 AS 20 26 30 12 7 2 3 20 48 528
2014 AS-01 21 20 28 17 10 1 4 28 43 167
2014 AS-02 17 26 34 9 6 4 4 17 47 164
2014 AS-03 26 31 29 6 7 1 0 13 57 85
2014 AS-04 20 35 30 11 4 0 0 15 54 46
2014 AS-05 22 27 32 8 5 0 5 14 51 37
2014 AS-07 13 13 33 33 7 0 0 40 27 15
2011 AS 16 27 31 13 8 1 4 22 45 636
2011 AS-01 15 23 31 13 12 2 6 26 41 198
2011 AS-02 13 27 31 15 8 1 4 24 43 205
2011 AS-03 13 31 34 13 6 1 2 19 46 106
2011 AS-04 20 41 27 7 2 2 0 9 63 44
2011 AS-05 28 23 32 9 4 0 4 13 53 47
2011 AS-06 25 25 17 17 8 0 8 27 55 12
2011 AS-07 13 30 39 13 4 0 0 17 43 23
2008 AS 16 27 32 14 6 1 3 22 45 507
2008 AS-01 15 27 27 15 8 2 6 25 46 170
2008 AS-02 13 26 36 14 7 1 4 22 40 166
2008 AS-03 20 30 34 9 5 0 1 15 51 74
2008 AS-04 24 24 34 14 3 0 0 17 48 29
2008 AS-05 10 28 34 24 3 0 0 28 38 29
2008 AS-06 27 27 18 18 9 0 0 27 55 11
2008 AS-07 14 36 36 9 5 0 0 14 50 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 7 16 33 25 13 1 4 41 24 570
2017 AS-01 5 13 22 26 23 2 9 55 20 170
2017 AS-02 4 15 38 27 10 2 4 39 20 155
2017 AS-03 12 16 29 29 11 2 1 41 29 116
2017 AS-04 9 13 49 18 9 0 2 27 23 45
2017 AS-05 8 20 49 18 2 0 2 21 29 49
2017 AS-06 7 20 40 26 7 0 0 33 27 15
2017 AS-07 23 31 23 8 8 0 8 17 58 13
2014 AS 6 16 38 26 10 1 2 38 23 528
2014 AS-01 6 11 30 30 18 2 2 50 18 168
2014 AS-02 4 17 43 24 7 1 4 33 22 162
2014 AS-03 12 23 31 28 5 1 0 33 35 86
2014 AS-04 7 20 43 22 7 2 0 29 27 46
2014 AS-05 3 16 62 11 5 0 3 17 19 37
2014 AS-07 7 20 20 47 7 0 0 53 27 15
2011 AS 8 17 37 25 9 1 4 36 25 635
2011 AS-01 5 11 37 27 14 2 5 44 17 199
2011 AS-02 6 19 35 27 9 0 3 37 26 206
2011 AS-03 8 12 43 25 9 0 4 35 20 104
2011 AS-04 7 30 41 18 5 0 0 23 36 44
2011 AS-05 22 30 26 15 4 0 2 20 53 46
2011 AS-06 17 17 25 25 8 0 8 36 36 12
2011 AS-07 13 13 57 17 0 0 0 17 26 23
2008 AS 7 26 33 24 8 0 3 33 34 508
2008 AS-01 4 25 30 26 12 0 4 39 30 171
2008 AS-02 7 25 30 27 8 0 2 36 33 166
2008 AS-03 11 23 36 22 5 0 3 28 35 74
2008 AS-04 10 38 38 10 3 0 0 14 48 29
2008 AS-05 10 21 45 21 3 0 0 24 31 29
2008 AS-06 18 9 36 27 9 0 0 36 27 11
2008 AS-07 5 45 45 5 0 0 0 5 50 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 19 29 19 15 1 6 37 32 573
2017 AS-01 7 14 25 19 22 2 11 47 24 169
2017 AS-02 10 15 28 28 13 0 5 44 26 157
2017 AS-03 13 21 28 16 16 2 3 35 36 117
2017 AS-04 9 24 40 7 13 0 7 21 36 45
2017 AS-05 19 30 34 8 2 0 6 11 52 49
2017 AS-06 0 54 26 13 7 0 0 20 54 15
2017 AS-07 23 23 38 15 0 0 0 15 46 13
2014 AS 14 21 29 17 12 1 5 32 38 530
2014 AS-01 10 17 26 20 21 1 5 43 29 168
2014 AS-02 15 17 32 18 11 1 7 31 34 164
2014 AS-03 21 26 26 15 8 0 5 24 49 86
2014 AS-04 9 37 35 11 7 2 0 18 47 46
2014 AS-05 19 27 27 11 5 0 11 18 51 37
2014 AS-07 13 20 27 40 0 0 0 40 33 15
2011 AS 14 20 31 19 9 0 6 30 36 636
2011 AS-01 9 16 30 23 14 1 7 40 27 198
2011 AS-02 13 17 34 20 11 0 6 33 31 206
2011 AS-03 14 26 30 17 6 1 6 24 43 105
2011 AS-04 18 27 32 14 5 0 5 19 48 44
2011 AS-05 23 32 28 6 4 0 6 11 59 47
2011 AS-06 17 17 33 17 0 0 17 20 40 12
2011 AS-07 22 35 30 13 0 0 0 13 57 23
2008 AS 13 29 29 16 10 0 3 27 43 507
2008 AS-01 12 25 26 18 14 1 5 34 39 171
2008 AS-02 9 29 31 18 11 0 2 30 39 165
2008 AS-03 16 34 27 15 5 0 3 21 51 74
2008 AS-04 21 34 34 7 3 0 0 10 55 29
2008 AS-05 21 38 24 14 3 0 0 17 59 29
2008 AS-06 18 18 27 27 9 0 0 36 36 11
2008 AS-07 14 27 50 9 0 0 0 9 41 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 12 20 25 21 13 3 7 37 35 574
2017 AS-01 11 11 22 22 19 5 10 48 26 170
2017 AS-02 11 23 25 20 13 2 7 36 36 156
2017 AS-03 13 22 25 23 9 3 4 35 38 118
2017 AS-04 11 31 27 16 7 2 7 24 46 45
2017 AS-05 12 26 30 16 10 0 4 28 41 49
2017 AS-06 20 20 27 20 7 7 0 29 43 15
2017 AS-07 31 15 31 15 8 0 0 23 46 13
2014 AS 6 15 26 26 18 3 6 48 23 528
2014 AS-01 6 10 18 26 28 7 5 62 18 166
2014 AS-02 5 20 26 24 15 2 8 44 27 164
2014 AS-03 8 19 26 34 8 2 3 44 28 86
2014 AS-04 2 13 43 22 11 0 9 36 17 46
2014 AS-05 11 16 32 16 19 0 5 37 29 37
2014 AS-07 7 0 27 53 13 0 0 67 7 15
2011 AS 7 18 27 22 15 3 8 42 28 633
2011 AS-01 3 13 22 24 22 6 10 55 19 198
2011 AS-02 8 20 25 25 12 2 8 40 31 204
2011 AS-03 7 18 33 22 14 1 5 38 26 105
2011 AS-04 11 23 36 9 11 2 7 23 38 44
2011 AS-05 22 24 26 15 9 0 4 25 48 46
2011 AS-06 0 17 42 17 8 0 17 30 20 12
2011 AS-07 4 26 26 30 9 0 4 41 32 23
2008 AS 13 27 21 21 12 2 4 35 42 508
2008 AS-01 8 24 19 25 15 2 7 44 35 170
2008 AS-02 15 25 16 24 14 3 4 40 43 167
2008 AS-03 15 35 26 11 7 3 4 19 54 74
2008 AS-04 21 34 21 17 7 0 0 24 55 29
2008 AS-05 21 17 31 21 10 0 0 31 38 29
2008 AS-06 27 27 9 27 9 0 0 36 55 11
2008 AS-07 5 27 59 9 0 0 0 9 32 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 11 20 34 17 10 3 5 29 34 574
2017 AS-01 7 17 34 15 16 4 8 35 27 172
2017 AS-02 9 23 33 18 10 3 5 30 34 155
2017 AS-03 14 24 36 12 9 3 3 22 39 117
2017 AS-04 9 20 33 20 9 4 4 32 32 45
2017 AS-05 19 18 39 14 2 2 6 18 40 49
2017 AS-06 7 33 27 33 0 0 0 33 40 15
2017 AS-07 23 15 23 38 0 0 0 38 38 13
2014 AS 13 22 36 14 9 2 4 24 38 529
2014 AS-01 13 20 33 14 14 2 4 29 36 167
2014 AS-02 10 20 41 14 7 4 5 23 33 165
2014 AS-03 21 31 28 14 4 1 1 18 53 85
2014 AS-04 9 30 30 13 13 2 2 27 41 46
2014 AS-05 16 19 41 14 5 0 5 20 37 37
2014 AS-07 20 7 33 33 7 0 0 40 27 15
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 66 18 6 5 2 0 2 86 8 578
2017 AS-01 60 20 9 3 3 1 3 83 7 172
2017 AS-02 66 18 5 7 1 0 2 86 9 157
2017 AS-03 56 26 7 7 3 1 1 84 9 118
2017 AS-04 89 4 0 4 2 0 0 93 7 46
2017 AS-05 82 10 2 6 0 0 0 92 6 49
2017 AS-06 80 20 0 0 0 0 0 100 0 15
2017 AS-07 69 23 0 0 8 0 0 92 8 13
2014 AS 65 21 5 5 2 0 2 88 7 531
2014 AS-01 61 23 5 5 2 1 4 88 7 168
2014 AS-02 66 19 5 5 4 0 1 87 9 165
2014 AS-03 67 19 7 6 0 0 1 87 6 86
2014 AS-04 63 30 2 0 2 0 2 96 2 46
2014 AS-05 68 19 3 8 3 0 0 86 11 37
2014 AS-07 80 7 7 0 0 0 7 93 0 15
2011 AS 65 20 5 4 4 0 1 86 8 637
2011 AS-01 64 22 6 3 3 1 3 88 6 199
2011 AS-02 66 22 4 5 3 0 1 88 8 206
2011 AS-03 61 21 6 8 5 0 0 82 12 106
2011 AS-04 68 20 5 5 2 0 0 89 7 44
2011 AS-05 63 15 11 2 9 0 0 78 11 46
2011 AS-06 75 17 0 0 8 0 0 92 8 12
2011 AS-07 78 9 13 0 0 0 0 87 0 23
2008 AS 59 21 7 5 5 0 3 83 10 510
2008 AS-01 58 16 10 5 6 0 5 78 12 173
2008 AS-02 63 19 6 7 3 0 2 84 10 166
2008 AS-03 45 34 5 8 5 0 3 81 14 74
2008 AS-04 66 28 0 0 3 0 3 96 4 29
2008 AS-05 66 24 3 0 7 0 0 90 7 29
2008 AS-06 64 27 0 9 0 0 0 91 9 11
2008 AS-07 59 23 14 0 0 0 5 86 0 22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 29 33 14 11 5 4 5 68 17 576
2017 AS-01 23 28 15 13 8 5 8 59 23 172
2017 AS-02 28 32 15 13 6 3 3 64 20 157
2017 AS-03 24 35 21 8 3 4 6 66 11 116
2017 AS-04 41 44 2 4 2 4 2 91 7 46
2017 AS-05 39 39 6 8 0 2 6 84 9 49
2017 AS-06 60 27 7 0 7 0 0 86 7 15
2017 AS-07 46 38 0 8 8 0 0 85 15 13
2014 AS 34 32 15 6 5 3 4 71 12 529
2014 AS-01 28 33 15 7 6 5 7 69 15 168
2014 AS-02 35 30 17 8 3 2 4 70 12 164
2014 AS-03 36 29 21 5 6 2 1 67 11 86
2014 AS-04 44 31 9 4 2 4 4 83 7 45
2014 AS-05 35 41 11 5 5 0 3 78 11 37
2014 AS-07 60 27 7 7 0 0 0 87 7 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 29 8 8 5 1 0 78 14 578
2017 AS-01 46 25 10 13 6 1 0 71 19 172
2017 AS-02 47 33 5 8 6 1 0 81 14 157
2017 AS-03 39 34 14 6 5 2 0 74 11 118
2017 AS-04 69 22 2 4 2 0 0 91 7 46
2017 AS-05 55 35 6 4 0 0 0 90 4 49
2017 AS-06 72 21 0 7 0 0 0 93 7 15
2017 AS-07 54 15 8 8 15 0 0 69 23 13
2014 AS 47 31 8 8 5 1 0 79 13 531
2014 AS-01 46 31 7 10 5 1 0 78 16 168
2014 AS-02 47 30 10 7 5 1 1 78 12 165
2014 AS-03 45 34 9 8 3 0 0 79 12 86
2014 AS-04 52 33 7 7 0 0 2 87 7 46
2014 AS-05 43 32 14 8 3 0 0 76 11 37
2014 AS-07 80 13 0 0 7 0 0 93 7 15

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 38 12 8 3 1 0 77 11 578
2017 AS-01 40 32 14 8 5 1 0 72 14 172
2017 AS-02 33 42 14 6 3 1 1 76 10 157
2017 AS-03 29 43 15 9 1 3 0 74 10 118
2017 AS-04 54 37 4 2 2 0 0 91 5 46
2017 AS-05 41 39 8 10 0 2 0 81 10 49
2017 AS-06 67 27 7 0 0 0 0 93 0 15
2017 AS-07 31 46 8 8 8 0 0 77 15 13
2014 AS 34 38 13 10 2 2 1 74 13 530
2014 AS-01 37 34 12 10 2 2 2 75 12 168
2014 AS-02 34 33 18 11 2 1 1 69 14 165
2014 AS-03 29 42 13 13 1 1 1 73 14 86
2014 AS-04 35 50 2 7 0 2 4 91 7 46
2014 AS-05 31 44 8 11 6 0 0 75 17 36
2014 AS-07 67 27 0 7 0 0 0 93 7 15
2011 AS 34 36 11 10 5 2 2 72 16 639
2011 AS-01 38 32 12 9 4 3 3 74 13 199
2011 AS-02 30 39 13 10 6 1 1 71 16 207
2011 AS-03 35 37 9 10 6 1 2 74 17 106
2011 AS-04 25 45 9 18 2 0 0 70 20 44
2011 AS-05 30 32 17 9 13 0 0 62 21 47
2011 AS-06 67 8 0 8 17 0 0 75 25 12
2011 AS-07 39 35 4 9 4 4 4 81 14 23
2008 AS 29 42 12 9 4 3 1 74 14 510
2008 AS-01 32 36 14 9 5 3 1 71 14 173
2008 AS-02 31 41 11 10 4 3 1 75 14 167
2008 AS-03 19 52 12 10 3 4 0 74 13 73
2008 AS-04 28 52 7 7 3 3 0 82 11 29
2008 AS-05 31 45 7 14 3 0 0 76 17 29
2008 AS-06 36 36 18 0 9 0 0 73 9 11
2008 AS-07 32 50 14 5 0 0 0 82 5 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 33 31 15 8 5 7 1 70 14 578
2017 AS-01 30 27 16 10 5 9 2 64 18 172
2017 AS-02 27 34 22 7 4 6 1 65 12 157
2017 AS-03 30 36 14 8 3 8 1 72 12 118
2017 AS-04 56 22 7 5 4 7 0 84 9 46
2017 AS-05 49 26 4 12 4 4 0 79 17 49
2017 AS-06 47 27 14 7 0 7 0 78 7 15
2017 AS-07 31 46 8 0 15 0 0 77 15 13
2014 AS 34 28 17 9 4 7 2 67 14 530
2014 AS-01 33 24 18 8 5 10 2 65 15 168
2014 AS-02 32 21 19 13 4 10 1 60 18 165
2014 AS-03 30 36 20 9 1 3 0 69 11 86
2014 AS-04 33 43 11 4 4 0 4 80 9 46
2014 AS-05 44 28 8 11 6 3 0 74 17 36
2014 AS-07 60 27 7 0 7 0 0 87 7 15
2011 AS 34 27 14 10 8 5 2 66 19 639
2011 AS-01 31 24 15 11 8 9 3 62 21 199
2011 AS-02 33 30 14 8 9 5 1 67 18 207
2011 AS-03 36 30 14 12 6 2 0 67 18 106
2011 AS-04 36 30 14 9 7 5 0 69 17 44
2011 AS-05 36 23 13 11 15 2 0 61 26 47
2011 AS-06 58 8 17 8 8 0 0 67 17 12
2011 AS-07 52 17 4 13 4 4 4 76 19 23
2008 AS 31 34 12 9 7 6 1 69 18 509
2008 AS-01 31 28 13 12 9 8 0 64 22 173
2008 AS-02 32 34 12 8 7 4 2 71 16 166
2008 AS-03 19 48 12 5 8 7 0 72 15 73
2008 AS-04 34 34 10 14 3 3 0 71 18 29
2008 AS-05 41 28 7 10 10 3 0 71 21 29
2008 AS-06 27 45 9 9 9 0 0 73 18 11
2008 AS-07 50 41 5 5 0 0 0 91 5 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 17 24 18 16 6 16 3 51 27 578
2017 AS-01 16 21 15 13 10 21 4 49 31 172
2017 AS-02 13 23 20 16 8 17 4 45 29 157
2017 AS-03 15 25 23 17 3 14 3 48 24 118
2017 AS-04 24 24 27 9 2 11 4 56 13 46
2017 AS-05 29 33 6 18 2 10 2 70 23 49
2017 AS-06 27 34 19 0 7 14 0 70 8 15
2017 AS-07 23 8 8 54 0 8 0 33 58 13
2014 AS 17 25 18 15 8 13 3 51 28 529
2014 AS-01 18 21 21 11 11 16 2 47 27 168
2014 AS-02 15 26 20 16 8 10 5 49 28 165
2014 AS-03 14 25 14 22 8 15 1 46 37 85
2014 AS-04 15 26 17 13 2 17 9 56 21 46
2014 AS-05 25 33 14 17 6 6 0 62 24 36
2014 AS-07 40 40 0 20 0 0 0 80 20 15

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 35 9 7 2 1 0 82 9 576
2017 AS-01 43 33 12 8 2 2 0 78 10 171
2017 AS-02 47 36 5 7 5 0 0 83 12 157
2017 AS-03 42 40 13 3 1 1 0 83 4 117
2017 AS-04 63 33 0 4 0 0 0 96 4 46
2017 AS-05 45 39 6 10 0 0 0 84 10 49
2017 AS-06 73 20 0 7 0 0 0 93 7 15
2017 AS-07 31 38 31 0 0 0 0 69 0 13
2014 AS 46 41 6 4 1 1 0 88 6 529
2014 AS-01 52 37 6 2 2 1 0 89 5 167
2014 AS-02 41 48 5 4 1 1 0 90 5 165
2014 AS-03 44 40 7 8 0 1 0 85 8 86
2014 AS-04 48 37 9 2 0 2 2 89 2 46
2014 AS-05 47 36 6 8 3 0 0 83 11 36
2014 AS-07 60 40 0 0 0 0 0 100 0 15
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 34 10 5 2 0 1 82 8 577
2017 AS-01 45 34 13 5 2 0 1 80 7 172
2017 AS-02 49 29 10 8 3 0 1 79 12 157
2017 AS-03 41 40 9 6 3 1 0 82 9 117
2017 AS-04 61 28 9 2 0 0 0 89 2 46
2017 AS-05 53 34 6 2 2 0 2 90 4 49
2017 AS-06 46 33 21 0 0 0 0 79 0 15
2017 AS-07 23 62 8 0 8 0 0 85 8 13
2014 AS 49 33 10 5 3 0 0 83 8 531
2014 AS-01 52 28 10 5 4 1 1 81 9 168
2014 AS-02 45 39 9 4 3 0 0 84 7 165
2014 AS-03 49 31 12 6 2 0 0 80 8 86
2014 AS-04 54 28 11 4 0 2 0 84 4 46
2014 AS-05 46 41 5 3 5 0 0 86 8 37
2014 AS-07 67 27 7 0 0 0 0 93 0 15
2011 AS 47 30 10 8 5 0 0 77 13 638
2011 AS-01 50 31 10 4 6 1 0 81 10 200
2011 AS-02 49 27 11 10 3 0 0 76 13 207
2011 AS-03 50 30 7 10 5 0 0 79 14 105
2011 AS-04 37 33 14 7 9 0 0 70 16 43
2011 AS-05 32 34 15 9 11 0 0 66 19 47
2011 AS-06 42 33 8 17 0 0 0 75 17 12
2011 AS-07 48 30 9 9 4 0 0 78 13 23
2008 AS 37 34 12 9 7 1 0 71 17 511
2008 AS-01 35 34 13 10 9 0 0 69 18 173
2008 AS-02 42 31 13 8 5 1 1 74 13 167
2008 AS-03 27 35 11 14 12 1 0 63 26 74
2008 AS-04 31 41 17 3 7 0 0 72 10 29
2008 AS-05 48 31 7 3 10 0 0 79 14 29
2008 AS-06 27 55 18 0 0 0 0 82 0 11
2008 AS-07 41 41 5 9 5 0 0 82 14 22

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 29 11 4 3 1 1 82 7 578
2017 AS-01 52 27 12 4 3 0 2 81 7 172
2017 AS-02 49 29 13 4 3 1 1 80 7 157
2017 AS-03 46 31 12 3 4 2 2 80 8 118
2017 AS-04 61 28 7 5 0 0 0 89 5 46
2017 AS-05 57 36 4 0 0 2 0 96 0 49
2017 AS-06 60 34 6 0 0 0 0 94 0 15
2017 AS-07 38 23 8 23 8 0 0 62 31 13
2014 AS 52 26 11 6 2 2 1 80 8 531
2014 AS-01 56 21 11 7 3 2 1 79 10 168
2014 AS-02 48 32 12 5 2 1 1 81 7 165
2014 AS-03 48 30 9 9 1 1 1 80 11 86
2014 AS-04 54 20 17 7 0 2 0 76 7 46
2014 AS-05 57 27 11 0 5 0 0 84 5 37
2014 AS-07 87 13 0 0 0 0 0 100 0 15
2011 AS 51 29 9 6 3 2 0 81 10 639
2011 AS-01 53 30 8 5 3 3 0 85 8 200
2011 AS-02 53 28 9 5 4 1 0 81 9 207
2011 AS-03 51 29 11 8 1 0 0 80 9 105
2011 AS-04 39 34 11 9 2 2 2 76 12 44
2011 AS-05 38 28 11 9 11 4 0 69 20 47
2011 AS-06 50 33 0 17 0 0 0 83 17 12
2011 AS-07 61 22 13 0 4 0 0 83 4 23
2008 AS 43 30 13 6 5 2 1 75 12 511
2008 AS-01 39 30 15 6 8 1 1 71 14 173
2008 AS-02 48 30 12 5 1 2 1 81 7 167
2008 AS-03 36 30 14 5 9 5 0 70 16 74
2008 AS-04 38 34 17 3 7 0 0 72 10 29
2008 AS-05 55 17 14 3 10 0 0 72 14 29
2008 AS-06 45 27 18 9 0 0 0 73 9 11
2008 AS-07 50 36 0 9 5 0 0 86 14 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 50 30 10 6 2 1 1 81 9 576
2017 AS-01 48 30 13 4 1 1 2 81 5 172
2017 AS-02 46 34 10 5 4 1 1 82 9 155
2017 AS-03 45 27 11 13 3 1 0 72 17 118
2017 AS-04 63 26 2 9 0 0 0 89 9 46
2017 AS-05 64 26 6 4 0 0 0 90 4 49
2017 AS-06 66 20 6 7 0 0 0 87 7 15
2017 AS-07 46 38 8 0 8 0 0 85 8 13
2014 AS 52 31 8 6 3 0 0 83 9 531
2014 AS-01 52 31 7 5 4 1 0 84 10 168
2014 AS-02 50 35 7 6 2 0 0 84 8 165
2014 AS-03 50 28 10 8 3 0 0 78 12 86
2014 AS-04 59 30 7 4 0 0 0 89 4 46
2014 AS-05 57 27 11 3 3 0 0 84 5 37
2014 AS-07 73 13 7 7 0 0 0 87 7 15
2011 AS 48 32 9 6 5 0 0 80 10 638
2011 AS-01 50 31 8 5 6 2 0 82 10 199
2011 AS-02 50 30 12 5 3 0 0 80 8 207
2011 AS-03 48 35 7 9 2 0 0 83 10 105
2011 AS-04 36 39 9 9 7 0 0 75 16 44
2011 AS-05 34 36 11 6 13 0 0 70 19 47
2011 AS-06 67 25 8 0 0 0 0 92 0 12
2011 AS-07 52 30 9 4 4 0 0 83 9 23
2008 AS 39 35 10 8 7 0 0 75 15 509
2008 AS-01 33 37 11 11 8 1 1 70 19 172
2008 AS-02 46 33 9 7 5 0 0 79 12 166
2008 AS-03 24 46 14 3 12 1 0 71 15 74
2008 AS-04 48 28 10 10 3 0 0 76 14 29
2008 AS-05 62 21 7 7 3 0 0 83 10 29
2008 AS-06 55 27 18 0 0 0 0 82 0 11
2008 AS-07 45 36 0 14 5 0 0 82 18 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 79 14 3 2 1 0 1 94 3 578
2017 AS-01 77 13 4 2 2 0 2 92 4 172
2017 AS-02 79 15 3 2 0 0 1 95 2 157
2017 AS-03 70 21 3 3 3 1 1 92 5 118
2017 AS-04 98 2 0 0 0 0 0 100 0 46
2017 AS-05 86 12 0 2 0 0 0 98 2 49
2017 AS-06 86 7 6 0 0 0 0 94 0 15
2017 AS-07 77 15 8 0 0 0 0 92 0 13
2014 AS 81 13 2 2 1 0 2 95 3 530
2014 AS-01 77 13 3 2 2 1 3 93 4 167
2014 AS-02 83 12 2 1 1 0 1 95 2 165
2014 AS-03 78 16 1 1 1 0 2 96 2 86
2014 AS-04 85 11 4 0 0 0 0 96 0 46
2014 AS-05 76 16 3 5 0 0 0 92 5 37
2014 AS-07 100 0 0 0 0 0 0 100 0 15
2011 AS 79 12 3 3 3 0 1 91 5 639
2011 AS-01 79 10 6 2 2 1 2 91 4 200
2011 AS-02 84 11 0 3 2 0 0 94 5 207
2011 AS-03 73 19 3 3 2 0 0 92 5 105
2011 AS-04 77 11 7 2 2 0 0 89 5 44
2011 AS-05 68 15 4 4 9 0 0 83 13 47
2011 AS-06 92 8 0 0 0 0 0 100 0 12
2011 AS-07 78 9 9 0 4 0 0 87 4 23
2008 AS 80 12 2 2 2 0 2 94 4 510
2008 AS-01 76 13 2 2 3 1 3 93 5 173
2008 AS-02 86 8 1 1 1 0 2 96 2 166
2008 AS-03 70 20 1 4 3 0 1 92 7 74
2008 AS-04 86 10 0 0 0 0 3 100 0 29
2008 AS-05 90 7 0 3 0 0 0 97 3 29
2008 AS-06 82 9 9 0 0 0 0 91 0 11
2008 AS-07 77 9 5 9 0 0 0 86 9 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 22 9 7 3 2 5 80 10 576
2017 AS-01 55 17 10 6 2 4 6 80 9 172
2017 AS-02 47 27 9 6 4 1 5 79 12 155
2017 AS-03 49 22 11 9 3 1 4 75 14 118
2017 AS-04 63 20 6 7 4 0 0 83 11 46
2017 AS-05 73 23 2 0 0 0 2 98 0 49
2017 AS-06 60 14 7 7 0 0 13 84 8 15
2017 AS-07 46 23 15 8 8 0 0 69 15 13
2014 AS 52 24 6 4 5 3 5 82 11 531
2014 AS-01 51 24 3 5 5 7 5 85 11 168
2014 AS-02 52 22 10 3 7 2 4 79 10 165
2014 AS-03 47 29 6 6 7 0 6 80 14 86
2014 AS-04 65 20 9 0 4 2 0 87 4 46
2014 AS-05 51 27 0 8 5 0 8 85 15 37
2014 AS-07 80 7 7 0 0 0 7 93 0 15
2011 AS 51 23 9 6 6 1 4 78 13 638
2011 AS-01 53 24 7 5 5 2 6 83 10 200
2011 AS-02 53 24 9 4 6 1 2 80 11 205
2011 AS-03 46 22 11 12 7 0 2 69 19 106
2011 AS-04 43 20 9 11 16 0 0 64 27 44
2011 AS-05 49 26 15 4 4 0 2 76 9 47
2011 AS-06 58 25 0 0 8 0 8 91 9 12
2011 AS-07 52 17 4 9 0 0 17 84 11 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 60 25 7 4 3 1 1 87 7 575
2017 AS-01 59 23 10 3 3 1 1 84 6 170
2017 AS-02 58 27 4 7 3 0 1 86 10 156
2017 AS-03 54 28 9 2 3 3 1 85 5 118
2017 AS-04 74 22 4 0 0 0 0 96 0 46
2017 AS-05 80 16 0 2 0 2 0 98 2 49
2017 AS-06 59 34 7 0 0 0 0 93 0 15
2017 AS-07 38 38 0 8 15 0 0 77 23 13

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 25 7 4 2 1 1 87 6 576
2017 AS-01 61 23 8 5 2 0 1 85 7 171
2017 AS-02 58 26 6 5 1 2 2 87 7 156
2017 AS-03 57 26 9 1 5 2 0 85 6 118
2017 AS-04 69 29 0 2 0 0 0 98 2 46
2017 AS-05 80 14 2 2 0 2 0 96 2 49
2017 AS-06 59 41 0 0 0 0 0 100 0 15
2017 AS-07 46 23 15 8 8 0 0 69 15 13

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 58 24 9 5 3 1 1 83 8 576
2017 AS-01 60 21 9 6 3 1 1 82 9 172
2017 AS-02 54 28 9 3 5 1 1 83 8 155
2017 AS-03 51 30 10 5 3 1 0 81 9 118
2017 AS-04 61 24 5 11 0 0 0 85 11 46
2017 AS-05 78 12 8 2 0 0 0 90 2 49
2017 AS-06 66 27 7 0 0 0 0 93 0 15
2017 AS-07 46 38 8 0 8 0 0 85 8 13
2014 AS 56 28 8 5 3 0 0 84 7 531
2014 AS-01 57 26 8 5 4 1 0 83 10 168
2014 AS-02 53 34 8 2 2 0 0 87 5 165
2014 AS-03 52 29 12 7 0 0 0 81 7 86
2014 AS-04 63 24 4 9 0 0 0 87 9 46
2014 AS-05 57 22 14 3 5 0 0 78 8 37
2014 AS-07 87 7 0 0 0 0 7 100 0 15
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 37 10 8 4 1 3 76 13 118
2017 AS-03 22 39 17 13 9 0 0 61 22 23
2017 AS-04 29 42 17 12 0 0 0 71 12 24
2017 AS-05 42 39 3 10 0 0 6 86 10 31
2017 AS-06 50 25 16 0 8 0 0 76 8 12
2017 AS-07 42 17 8 8 17 0 8 64 27 12
2014 AS 40 35 9 5 4 3 4 81 9 102
2014 AS-03 11 26 11 16 21 11 5 44 44 19
2014 AS-04 39 39 11 7 0 4 0 81 7 28
2014 AS-05 60 32 8 0 0 0 0 92 0 25
2014 AS-07 57 36 0 0 0 0 7 100 0 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 36 14 7 3 6 0 74 11 577
2017 AS-01 35 33 12 7 3 9 0 75 12 171
2017 AS-02 33 42 11 6 2 6 0 80 8 157
2017 AS-03 28 34 22 9 3 3 0 64 13 118
2017 AS-04 46 35 11 2 2 4 0 84 5 46
2017 AS-05 39 34 10 10 2 4 0 76 13 49
2017 AS-06 41 33 19 0 0 7 0 79 0 15
2017 AS-07 31 31 15 8 15 0 0 62 23 13
2014 AS 31 40 13 7 2 6 1 76 10 531
2014 AS-01 32 39 10 7 4 7 2 77 12 168
2014 AS-02 34 36 15 6 2 7 0 75 9 165
2014 AS-03 21 49 19 8 0 3 0 72 8 86
2014 AS-04 28 48 9 9 0 7 0 81 9 46
2014 AS-05 35 35 16 8 3 3 0 72 11 37
2014 AS-07 47 33 7 7 0 7 0 86 7 15
2011 AS 28 31 18 7 7 8 1 64 16 639
2011 AS-01 25 31 18 6 8 13 1 64 16 200
2011 AS-02 29 33 15 7 5 8 2 69 13 207
2011 AS-03 28 27 27 8 6 6 0 58 14 105
2011 AS-04 23 39 14 18 5 2 0 63 23 44
2011 AS-05 28 36 17 4 15 0 0 64 19 47
2011 AS-06 33 8 25 8 17 0 8 45 27 12
2011 AS-07 43 17 13 4 9 13 0 70 15 23

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 30 38 19 6 4 3 0 71 10 575
2017 AS-01 34 32 20 5 4 4 1 69 9 171
2017 AS-02 29 43 19 3 3 4 0 74 6 156
2017 AS-03 23 36 24 11 3 3 0 61 15 118
2017 AS-04 41 39 15 2 2 0 0 80 4 46
2017 AS-05 31 45 12 6 4 0 0 77 11 48
2017 AS-06 27 53 13 7 0 0 0 81 7 15
2017 AS-07 38 38 0 8 15 0 0 77 23 13
2014 AS 32 35 15 11 4 2 0 69 15 531
2014 AS-01 35 30 14 10 5 5 1 70 16 168
2014 AS-02 32 37 16 10 4 1 0 69 14 165
2014 AS-03 24 42 19 13 2 0 0 66 15 86
2014 AS-04 30 43 13 11 2 0 0 74 13 46
2014 AS-05 41 19 22 14 5 0 0 59 19 37
2014 AS-07 60 20 7 13 0 0 0 80 13 15
2011 AS 24 33 20 11 8 3 0 60 20 633
2011 AS-01 25 32 18 13 8 4 0 60 21 197
2011 AS-02 25 38 18 9 5 5 0 66 14 205
2011 AS-03 27 23 27 13 9 2 0 51 22 104
2011 AS-04 18 32 18 20 11 0 0 50 32 44
2011 AS-05 19 30 28 9 11 4 0 51 20 47
2011 AS-06 17 33 17 17 17 0 0 50 33 12
2011 AS-07 26 48 13 4 9 0 0 74 13 23
2008 AS 22 39 19 10 6 3 0 63 17 509
2008 AS-01 25 37 18 13 6 1 0 63 19 173
2008 AS-02 20 37 24 8 7 4 1 59 16 166
2008 AS-03 18 30 25 12 8 7 0 51 22 73
2008 AS-04 14 59 10 7 10 0 0 72 17 29
2008 AS-05 41 34 10 10 0 3 0 79 11 29
2008 AS-06 9 73 9 0 9 0 0 82 9 11
2008 AS-07 18 68 9 5 0 0 0 86 5 22

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 39 21 8 3 7 0 66 12 575
2017 AS-01 23 37 20 7 3 8 1 67 12 171
2017 AS-02 24 39 24 5 1 6 1 68 7 155
2017 AS-03 19 37 22 12 3 7 0 60 16 118
2017 AS-04 24 46 17 4 2 7 0 74 7 46
2017 AS-05 23 43 12 12 6 4 0 68 19 49
2017 AS-06 21 46 20 7 0 7 0 72 7 15
2017 AS-07 15 31 23 8 23 0 0 46 31 13
2014 AS 23 34 20 12 5 6 0 61 18 531
2014 AS-01 27 29 15 14 7 8 1 61 23 168
2014 AS-02 21 34 25 9 2 9 0 60 13 165
2014 AS-03 17 36 26 13 6 2 0 55 19 86
2014 AS-04 22 50 11 11 2 4 0 75 14 46
2014 AS-05 22 30 27 14 5 3 0 53 19 37
2014 AS-07 53 20 7 7 7 7 0 79 14 15
2011 AS 16 37 21 12 7 7 0 57 20 638
2011 AS-01 19 37 21 12 4 8 0 60 17 200
2011 AS-02 17 38 23 10 5 8 0 59 16 207
2011 AS-03 15 36 26 8 10 5 1 55 18 105
2011 AS-04 9 33 19 26 7 7 0 45 35 43
2011 AS-05 4 40 23 13 15 4 0 47 29 47
2011 AS-06 8 50 0 25 17 0 0 58 42 12
2011 AS-07 22 43 4 17 13 0 0 65 30 23
2008 AS 12 36 22 15 7 8 0 52 24 511
2008 AS-01 16 32 20 20 6 6 0 51 27 173
2008 AS-02 10 34 27 13 8 8 0 47 24 167
2008 AS-03 7 32 26 15 8 12 0 45 26 74
2008 AS-04 14 48 14 10 7 7 0 67 19 29
2008 AS-05 17 59 3 10 7 3 0 79 18 29
2008 AS-06 9 45 27 9 9 0 0 55 18 11
2008 AS-07 9 59 18 9 0 5 0 71 10 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 35 18 9 5 7 0 66 15 575
2017 AS-01 31 33 14 8 5 8 1 70 14 170
2017 AS-02 23 34 23 5 5 9 0 63 11 156
2017 AS-03 20 35 20 13 7 5 0 58 20 118
2017 AS-04 34 40 11 7 2 7 0 79 9 46
2017 AS-05 23 41 14 14 6 2 0 65 21 49
2017 AS-06 34 40 13 13 0 0 0 74 13 15
2017 AS-07 31 38 15 8 8 0 0 69 15 13
2014 AS 29 32 15 11 6 7 0 65 18 531
2014 AS-01 32 28 15 10 7 8 0 65 18 168
2014 AS-02 28 30 19 7 7 8 0 64 16 165
2014 AS-03 22 33 14 20 6 6 0 58 27 86
2014 AS-04 26 43 17 4 4 4 0 73 9 46
2014 AS-05 27 41 5 19 5 3 0 69 25 37
2014 AS-07 53 27 13 7 0 0 0 80 7 15
2011 AS 19 30 18 14 10 9 0 54 26 638
2011 AS-01 23 25 19 15 9 10 0 53 26 200
2011 AS-02 18 36 17 12 9 8 0 59 22 207
2011 AS-03 16 25 25 14 12 8 0 44 29 105
2011 AS-04 16 33 16 16 9 9 0 54 28 43
2011 AS-05 11 38 17 13 11 11 0 55 26 47
2011 AS-06 33 8 8 17 17 17 0 50 40 12
2011 AS-07 26 35 13 13 13 0 0 61 26 23
2008 AS 15 32 20 13 12 9 0 51 27 511
2008 AS-01 19 32 21 10 10 8 1 56 22 173
2008 AS-02 10 32 22 12 12 12 0 48 27 167
2008 AS-03 9 26 19 18 12 16 0 42 35 74
2008 AS-04 21 45 10 14 10 0 0 66 24 29
2008 AS-05 28 24 14 10 17 3 3 56 30 29
2008 AS-06 9 36 18 9 27 0 0 45 36 11
2008 AS-07 14 41 18 27 0 0 0 55 27 22

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 39 16 11 5 3 0 67 17 572
2017 AS-01 30 38 15 8 6 4 1 71 14 170
2017 AS-02 25 37 21 9 4 4 0 64 14 156
2017 AS-03 20 44 14 14 5 3 0 66 19 117
2017 AS-04 32 46 7 11 2 2 0 80 14 46
2017 AS-05 23 34 22 12 6 2 0 58 19 49
2017 AS-06 27 46 13 14 0 0 0 74 14 15
2017 AS-07 25 33 0 33 8 0 0 58 42 12
2014 AS 24 40 14 12 7 3 0 66 20 530
2014 AS-01 30 29 14 12 8 6 0 64 22 168
2014 AS-02 21 46 13 11 5 4 0 70 16 164
2014 AS-03 15 42 17 17 8 0 0 57 26 86
2014 AS-04 22 52 17 4 4 0 0 74 9 46
2014 AS-05 22 46 8 16 8 0 0 68 24 37
2014 AS-07 40 27 13 7 13 0 0 67 20 15
2011 AS 18 36 18 14 11 3 0 56 26 637
2011 AS-01 19 36 17 12 10 7 0 58 24 200
2011 AS-02 21 38 19 11 8 2 0 61 20 206
2011 AS-03 18 29 21 15 15 2 0 48 31 105
2011 AS-04 14 35 19 19 14 0 0 49 33 43
2011 AS-05 2 45 15 19 15 4 0 49 36 47
2011 AS-06 25 33 17 8 17 0 0 58 25 12
2011 AS-07 26 26 9 26 13 0 0 52 39 23
2008 AS 16 39 19 17 8 2 0 56 25 511
2008 AS-01 18 36 20 18 7 1 1 55 25 173
2008 AS-02 16 37 20 17 7 2 0 55 25 167
2008 AS-03 9 36 22 15 11 5 1 49 28 74
2008 AS-04 21 45 14 7 14 0 0 66 21 29
2008 AS-05 14 48 21 14 3 0 0 62 17 29
2008 AS-06 27 45 9 9 9 0 0 73 18 11
2008 AS-07 14 50 5 32 0 0 0 64 32 22
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 36 43 13 4 1 2 0 81 5 578
2017 AS-01 34 39 16 3 2 4 1 77 6 172
2017 AS-02 40 43 13 3 1 1 0 83 4 157
2017 AS-03 32 46 14 8 0 1 0 79 8 118
2017 AS-04 43 46 7 0 2 2 0 91 2 46
2017 AS-05 33 53 10 2 2 0 0 86 4 49
2017 AS-06 47 20 27 7 0 0 0 67 7 15
2017 AS-07 46 46 0 8 0 0 0 92 8 13
2014 AS 33 44 16 3 2 2 0 78 6 531
2014 AS-01 37 38 15 4 3 3 0 77 7 168
2014 AS-02 28 48 18 2 2 2 0 78 4 165
2014 AS-03 27 44 21 7 0 1 0 72 7 86
2014 AS-04 37 46 13 2 2 0 0 83 4 46
2014 AS-05 41 41 16 3 0 0 0 81 3 37
2014 AS-07 40 53 7 0 0 0 0 93 0 15
2011 AS 31 40 15 8 3 3 1 73 11 635
2011 AS-01 32 38 14 10 3 3 1 72 13 198
2011 AS-02 34 39 15 4 2 4 1 77 6 207
2011 AS-03 30 38 19 8 5 1 0 68 13 105
2011 AS-04 25 45 14 7 2 5 2 76 10 44
2011 AS-05 16 56 18 7 4 0 0 71 11 45
2011 AS-06 42 25 8 25 0 0 0 67 25 12
2011 AS-07 35 30 13 17 4 0 0 65 22 23

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 41 13 2 1 4 0 84 3 575
2017 AS-01 37 45 13 1 0 4 1 85 1 172
2017 AS-02 37 39 16 1 0 6 0 81 1 156
2017 AS-03 37 42 14 4 1 3 0 81 5 117
2017 AS-04 48 35 7 4 2 4 0 86 7 46
2017 AS-05 50 40 6 2 0 2 0 91 2 48
2017 AS-06 40 47 0 7 0 7 0 93 7 15
2017 AS-07 38 54 0 0 8 0 0 92 8 13
2014 AS 37 42 12 3 1 5 1 83 4 531
2014 AS-01 40 43 7 2 2 5 0 89 4 168
2014 AS-02 37 37 15 2 0 7 1 81 3 165
2014 AS-03 30 44 14 6 1 3 1 78 7 86
2014 AS-04 37 46 13 2 0 2 0 84 2 46
2014 AS-05 41 43 11 0 3 3 0 86 3 37
2014 AS-07 40 47 0 13 0 0 0 87 13 15
2011 AS 36 38 14 2 2 6 2 81 4 638
2011 AS-01 37 36 13 3 1 9 2 82 4 200
2011 AS-02 37 35 17 1 2 5 3 78 3 206
2011 AS-03 31 50 11 3 1 3 1 84 4 105
2011 AS-04 30 41 16 5 0 9 0 78 5 44
2011 AS-05 36 36 17 4 4 2 0 74 9 47
2011 AS-06 58 33 0 8 0 0 0 92 8 12
2011 AS-07 48 35 4 0 4 9 0 90 5 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 37 12 8 3 3 1 75 12 577
2017 AS-01 33 37 13 7 4 5 1 75 12 171
2017 AS-02 35 39 12 10 3 2 0 75 13 157
2017 AS-03 26 35 16 10 6 4 3 65 17 118
2017 AS-04 44 33 13 7 0 2 2 80 7 46
2017 AS-05 45 41 6 6 0 2 0 88 6 49
2017 AS-06 53 33 7 6 0 0 0 87 6 15
2017 AS-07 38 38 8 15 0 0 0 77 15 13
2014 AS 41 37 10 6 3 2 1 81 9 530
2014 AS-01 45 34 9 4 3 4 1 84 7 167
2014 AS-02 36 38 13 7 3 3 0 76 11 165
2014 AS-03 30 44 13 8 4 0 1 75 12 86
2014 AS-04 46 46 4 2 0 2 0 93 2 46
2014 AS-05 57 30 3 8 3 0 0 86 11 37
2014 AS-07 53 20 7 7 7 0 7 79 14 15
2011 AS 36 36 12 8 4 4 1 76 12 639
2011 AS-01 34 36 13 8 3 5 2 75 12 200
2011 AS-02 33 38 14 4 5 4 1 75 10 207
2011 AS-03 31 38 10 14 3 2 2 72 18 106
2011 AS-04 43 34 7 9 2 5 0 81 12 44
2011 AS-05 41 37 11 4 4 2 0 80 9 46
2011 AS-06 50 25 0 17 0 8 0 82 18 12
2011 AS-07 61 22 4 4 4 4 0 86 9 23
2008 AS 32 37 10 9 6 5 2 74 15 511
2008 AS-01 29 42 9 7 7 5 1 75 15 173
2008 AS-02 35 26 13 10 5 6 5 68 17 167
2008 AS-03 18 50 9 12 4 5 1 72 17 74
2008 AS-04 41 38 3 7 7 3 0 82 14 29
2008 AS-05 48 34 3 7 3 3 0 86 11 29
2008 AS-06 45 18 18 9 9 0 0 64 18 11
2008 AS-07 41 41 14 0 5 0 0 82 5 22

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 33 20 9 5 7 1 64 15 577
2017 AS-01 20 31 22 9 6 10 2 58 17 172
2017 AS-02 27 28 25 9 3 5 2 60 13 157
2017 AS-03 17 43 20 5 6 8 1 66 12 117
2017 AS-04 40 28 11 11 2 8 0 74 14 46
2017 AS-05 32 43 6 8 4 4 2 80 13 49
2017 AS-06 46 14 13 13 0 14 0 69 15 15
2017 AS-07 31 38 0 23 8 0 0 69 31 13
2014 AS 26 34 19 11 4 6 2 65 15 530
2014 AS-01 23 33 19 10 5 6 4 62 17 168
2014 AS-02 21 32 24 12 4 8 1 57 17 165
2014 AS-03 26 35 25 9 4 1 0 62 13 85
2014 AS-04 37 41 9 4 2 4 2 84 7 46
2014 AS-05 32 41 5 14 3 5 0 77 17 37
2014 AS-07 47 33 0 13 0 7 0 86 14 15
2011 AS 17 27 26 10 6 10 3 52 19 637
2011 AS-01 13 28 23 9 8 15 4 50 21 198
2011 AS-02 17 29 29 10 3 8 3 52 15 207
2011 AS-03 16 24 29 13 5 8 6 46 21 105
2011 AS-04 16 41 14 9 9 11 0 64 21 44
2011 AS-05 21 21 32 15 6 4 0 44 22 47
2011 AS-06 33 17 17 17 8 8 0 55 27 12
2011 AS-07 39 17 22 0 4 17 0 68 5 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 23 23 11 11 10 4 49 25 575
2017 AS-01 17 24 21 10 12 9 6 49 26 172
2017 AS-02 18 22 22 10 10 13 6 49 23 156
2017 AS-03 15 25 27 10 10 10 3 45 24 117
2017 AS-04 26 18 31 13 4 8 0 48 19 46
2017 AS-05 29 25 10 8 15 12 0 62 26 48
2017 AS-06 20 27 20 20 0 14 0 54 23 15
2017 AS-07 23 31 15 8 23 0 0 54 31 13
2014 AS 19 21 20 14 13 11 2 46 31 531
2014 AS-01 20 23 19 12 12 11 3 50 28 168
2014 AS-02 15 23 21 17 12 11 2 44 33 165
2014 AS-03 14 15 23 12 16 19 1 36 35 86
2014 AS-04 26 22 11 17 9 11 4 56 31 46
2014 AS-05 30 14 22 19 11 3 3 46 31 37
2014 AS-07 33 13 20 7 20 7 0 50 29 15
2011 AS 15 22 19 12 15 14 4 45 32 639
2011 AS-01 13 23 21 12 15 13 5 43 32 200
2011 AS-02 19 21 14 10 16 16 4 50 32 207
2011 AS-03 11 18 23 15 15 16 1 36 37 105
2011 AS-04 20 18 23 16 14 9 0 43 33 44
2011 AS-05 13 32 15 11 11 17 2 55 26 47
2011 AS-06 17 17 25 25 8 8 0 36 36 12
2011 AS-07 13 26 30 0 13 0 17 47 16 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 57 26 6 4 2 2 3 87 7 578
2017 AS-01 53 24 9 2 4 2 6 85 6 172
2017 AS-02 60 27 5 3 2 1 2 90 5 157
2017 AS-03 44 33 9 7 2 3 2 81 9 118
2017 AS-04 70 20 2 9 0 0 0 89 9 46
2017 AS-05 69 20 0 8 2 0 0 90 10 49
2017 AS-06 80 20 0 0 0 0 0 100 0 15
2017 AS-07 46 38 0 8 8 0 0 85 15 13
2014 AS 55 27 8 5 2 1 2 84 8 531
2014 AS-01 57 21 9 5 2 1 5 83 8 168
2014 AS-02 55 25 8 7 2 1 1 83 9 165
2014 AS-03 48 33 12 5 2 0 1 81 7 86
2014 AS-04 54 39 4 2 0 0 0 93 2 46
2014 AS-05 51 32 3 5 8 0 0 84 14 37
2014 AS-07 73 13 7 0 0 7 0 93 0 15

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 68 23 4 2 1 1 2 94 3 578
2017 AS-01 62 26 6 1 2 2 1 91 3 172
2017 AS-02 73 21 2 1 1 1 1 96 2 157
2017 AS-03 64 27 3 3 0 1 3 94 3 118
2017 AS-04 82 15 2 0 0 0 0 98 0 46
2017 AS-05 71 12 4 4 0 2 6 91 4 49
2017 AS-06 80 14 0 0 0 7 0 100 0 15
2017 AS-07 69 23 8 0 0 0 0 92 0 13
2014 AS 69 24 3 1 0 1 2 96 2 531
2014 AS-01 72 21 3 1 0 1 2 96 1 168
2014 AS-02 70 22 3 2 0 1 1 95 2 165
2014 AS-03 59 35 2 1 0 1 1 96 1 86
2014 AS-04 72 24 0 2 0 2 0 98 2 46
2014 AS-05 68 24 5 3 0 0 0 92 3 37
2014 AS-07 87 7 7 0 0 0 0 93 0 15
2011 AS 70 21 4 1 1 1 1 93 2 639
2011 AS-01 68 21 7 1 1 1 2 91 2 199
2011 AS-02 73 20 3 2 0 0 0 94 3 207
2011 AS-03 71 19 6 1 0 3 1 93 1 106
2011 AS-04 73 23 2 0 2 0 0 95 2 44
2011 AS-05 62 30 2 0 2 2 2 96 2 47
2011 AS-06 67 33 0 0 0 0 0 100 0 12
2011 AS-07 78 17 4 0 0 0 0 96 0 23
2008 AS 68 23 5 1 1 1 2 93 2 511
2008 AS-01 72 19 5 1 1 1 1 92 2 173
2008 AS-02 68 20 4 1 1 2 3 94 3 167
2008 AS-03 57 34 5 1 1 1 0 92 3 74
2008 AS-04 66 31 0 0 0 0 3 100 0 29
2008 AS-05 69 31 0 0 0 0 0 100 0 29
2008 AS-06 64 9 9 0 0 0 18 89 0 11
2008 AS-07 77 14 9 0 0 0 0 91 0 22

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 36 11 8 4 3 0 75 13 573
2017 AS-01 34 39 7 10 6 4 1 76 16 171
2017 AS-02 40 32 10 9 6 4 0 75 15 154
2017 AS-03 32 37 18 8 3 2 0 70 12 117
2017 AS-04 48 33 9 9 2 0 0 80 11 46
2017 AS-05 49 33 14 4 0 0 0 82 4 49
2017 AS-06 33 40 20 0 0 7 0 78 0 15
2017 AS-07 38 54 8 0 0 0 0 92 0 13
2014 AS 36 31 13 11 6 3 1 69 18 530
2014 AS-01 38 29 11 9 8 5 1 70 18 167
2014 AS-02 34 31 13 12 6 4 1 68 18 165
2014 AS-03 31 34 13 15 7 0 0 65 22 86
2014 AS-04 39 33 17 4 4 2 0 73 9 46
2014 AS-05 41 27 16 11 5 0 0 68 16 37
2014 AS-07 60 20 0 20 0 0 0 80 20 15
2011 AS 35 36 11 10 7 1 0 71 18 640
2011 AS-01 35 38 7 12 8 1 0 73 20 200
2011 AS-02 37 34 13 11 5 0 0 71 16 207
2011 AS-03 35 36 11 9 7 2 0 72 16 106
2011 AS-04 34 32 18 7 7 2 0 67 14 44
2011 AS-05 30 32 13 4 21 0 0 62 26 47
2011 AS-06 25 50 0 17 8 0 0 75 25 12
2011 AS-07 30 43 13 13 0 0 0 74 13 23
2008 AS 29 38 16 11 6 1 0 67 17 511
2008 AS-01 31 35 14 10 9 1 0 67 19 173
2008 AS-02 34 32 15 10 6 3 0 69 16 167
2008 AS-03 14 41 32 8 5 0 0 54 14 74
2008 AS-04 21 48 14 14 3 0 0 69 17 29
2008 AS-05 31 45 3 17 3 0 0 76 21 29
2008 AS-06 36 55 0 9 0 0 0 91 9 11
2008 AS-07 23 50 14 14 0 0 0 73 14 22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 22 27 17 13 15 3 2 51 30 577
2017 AS-01 17 23 17 12 21 5 3 44 37 172
2017 AS-02 23 27 17 13 15 3 2 52 30 156
2017 AS-03 17 24 23 20 12 3 2 43 33 118
2017 AS-04 39 35 7 11 4 4 0 77 16 46
2017 AS-05 31 32 14 12 10 0 0 63 22 49
2017 AS-06 20 52 20 0 0 7 0 78 0 15
2017 AS-07 23 15 15 8 31 0 8 42 42 13
2014 AS 19 22 17 16 21 3 2 43 39 531
2014 AS-01 21 21 10 18 23 6 2 46 44 168
2014 AS-02 16 16 25 18 21 2 3 33 41 165
2014 AS-03 15 26 14 17 24 1 2 42 43 86
2014 AS-04 22 37 24 2 13 2 0 60 16 46
2014 AS-05 24 24 19 8 22 3 0 50 31 37
2014 AS-07 47 13 0 20 13 0 7 64 36 15
2011 AS 16 23 18 17 22 2 1 40 41 637
2011 AS-01 16 19 18 19 28 1 1 35 47 199
2011 AS-02 16 23 19 15 22 3 1 41 38 207
2011 AS-03 16 21 21 22 16 3 1 39 40 105
2011 AS-04 12 33 16 19 21 0 0 44 40 43
2011 AS-05 11 32 15 19 23 0 0 43 43 47
2011 AS-06 17 42 17 17 8 0 0 58 25 12
2011 AS-07 17 35 17 0 17 0 13 60 20 23
2008 AS 16 29 18 19 15 1 2 47 35 511
2008 AS-01 17 26 16 21 17 2 1 45 39 173
2008 AS-02 16 28 20 16 17 2 2 45 35 167
2008 AS-03 11 30 20 28 8 1 1 42 38 74
2008 AS-04 10 41 17 21 7 0 3 54 29 29
2008 AS-05 24 31 14 10 21 0 0 55 31 29
2008 AS-06 27 55 9 0 0 0 9 90 0 11
2008 AS-07 18 36 18 18 5 0 5 57 24 22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 35 22 6 3 5 1 67 10 577
2017 AS-01 24 34 23 8 5 6 2 62 13 172
2017 AS-02 26 34 23 7 4 4 2 64 11 156
2017 AS-03 24 33 29 6 2 7 0 61 8 118
2017 AS-04 48 35 9 2 0 7 0 88 2 46
2017 AS-05 41 34 19 2 2 2 0 77 4 49
2017 AS-06 27 67 6 0 0 0 0 94 0 15
2017 AS-07 46 31 8 8 8 0 0 77 15 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 32 14 2 1 3 1 81 4 577
2017 AS-01 39 32 20 3 1 4 1 74 4 172
2017 AS-02 51 28 17 1 1 2 0 81 2 157
2017 AS-03 42 37 11 3 1 4 1 84 4 118
2017 AS-04 61 26 2 4 2 4 0 91 7 46
2017 AS-05 61 31 8 0 0 0 0 92 0 48
2017 AS-06 40 41 7 0 0 13 0 93 0 15
2017 AS-07 46 31 15 8 0 0 0 77 8 13
2014 AS 52 32 10 1 1 3 0 87 3 530
2014 AS-01 54 29 10 1 1 4 1 87 2 168
2014 AS-02 52 30 11 1 1 5 0 87 2 164
2014 AS-03 45 38 10 0 1 5 0 88 1 86
2014 AS-04 57 33 7 2 2 0 0 89 4 46
2014 AS-05 59 30 5 5 0 0 0 89 5 37
2014 AS-07 60 27 7 7 0 0 0 87 7 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 37 9 2 2 2 0 87 4 575
2017 AS-01 43 39 12 3 2 2 0 83 5 171
2017 AS-02 43 42 8 2 3 2 0 87 5 156
2017 AS-03 47 37 9 2 1 4 0 88 3 117
2017 AS-04 61 31 2 2 2 2 0 93 4 46
2017 AS-05 61 29 8 0 0 2 0 92 0 49
2017 AS-06 60 27 7 0 0 7 0 93 0 15
2017 AS-07 46 31 15 8 0 0 0 77 8 13
2014 AS 50 35 8 3 2 2 0 87 5 530
2014 AS-01 52 32 8 4 2 2 1 86 6 168
2014 AS-02 49 38 8 1 2 2 0 89 3 164
2014 AS-03 44 35 10 2 1 7 0 85 4 86
2014 AS-04 43 46 7 4 0 0 0 89 4 46
2014 AS-05 54 32 3 8 3 0 0 86 11 37
2014 AS-07 73 20 0 7 0 0 0 93 7 15
2011 AS 40 33 15 5 3 4 0 76 8 637
2011 AS-01 41 32 15 4 4 4 1 76 8 200
2011 AS-02 41 34 14 5 3 4 0 78 8 207
2011 AS-03 35 34 19 7 1 5 0 72 8 104
2011 AS-04 42 35 12 5 5 2 0 79 10 43
2011 AS-05 34 40 17 0 9 0 0 74 9 47
2011 AS-06 33 33 17 8 8 0 0 67 17 12
2011 AS-07 57 22 9 4 0 9 0 86 5 23

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 54 37 4 3 2 1 0 91 5 573
2017 AS-01 51 37 5 4 3 1 0 89 7 169
2017 AS-02 52 38 4 4 2 0 0 90 6 156
2017 AS-03 54 37 4 3 0 2 0 92 3 117
2017 AS-04 59 39 0 0 2 0 0 98 2 46
2017 AS-05 65 29 6 0 0 0 0 94 0 49
2017 AS-06 67 33 0 0 0 0 0 100 0 15
2017 AS-07 46 38 8 8 0 0 0 85 8 13
2014 AS 54 35 7 2 2 0 0 89 4 530
2014 AS-01 53 36 5 2 3 1 0 90 5 168
2014 AS-02 54 37 7 1 0 0 0 91 1 164
2014 AS-03 47 37 12 5 0 0 0 84 5 86
2014 AS-04 57 35 7 2 0 0 0 91 2 46
2014 AS-05 57 24 8 8 3 0 0 81 11 37
2014 AS-07 80 20 0 0 0 0 0 100 0 15
2011 AS 46 35 9 5 3 1 0 82 9 636
2011 AS-01 48 36 9 3 4 1 1 84 7 200
2011 AS-02 50 34 8 5 3 0 0 84 8 206
2011 AS-03 40 34 12 10 3 1 0 75 13 105
2011 AS-04 47 37 5 7 5 0 0 84 12 43
2011 AS-05 40 38 9 4 4 4 0 82 9 47
2011 AS-06 42 25 17 8 8 0 0 67 17 12
2011 AS-07 50 36 14 0 0 0 0 86 0 22
2008 AS 36 45 11 5 3 1 0 82 7 510
2008 AS-01 30 50 11 5 3 1 0 81 8 173
2008 AS-02 39 45 11 3 2 1 0 84 5 166
2008 AS-03 30 42 16 7 4 1 0 73 11 74
2008 AS-04 38 45 7 3 7 0 0 83 10 29
2008 AS-05 55 34 3 7 0 0 0 90 7 29
2008 AS-06 55 27 9 9 0 0 0 82 9 11
2008 AS-07 45 50 5 0 0 0 0 95 0 22

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 46 35 12 5 2 1 0 82 7 575
2017 AS-01 45 31 12 6 3 1 0 78 10 171
2017 AS-02 46 40 9 3 2 0 0 86 5 157
2017 AS-03 45 32 14 7 1 2 0 78 8 117
2017 AS-04 58 26 13 0 2 0 0 85 2 46
2017 AS-05 46 46 4 4 0 0 0 92 4 48
2017 AS-06 54 27 20 0 0 0 0 80 0 15
2017 AS-07 31 38 31 0 0 0 0 69 0 13
2014 AS 44 34 13 5 2 1 0 80 7 531
2014 AS-01 49 30 10 6 3 2 1 81 9 168
2014 AS-02 42 40 13 2 2 1 0 83 4 165
2014 AS-03 35 36 22 6 1 0 0 71 7 86
2014 AS-04 43 39 11 7 0 0 0 83 7 46
2014 AS-05 49 27 14 8 3 0 0 76 11 37
2014 AS-07 67 20 7 7 0 0 0 87 7 15
2011 AS 39 31 17 7 4 2 0 71 11 639
2011 AS-01 37 35 17 7 5 1 0 72 12 200
2011 AS-02 44 32 15 4 4 1 0 76 8 206
2011 AS-03 32 27 24 15 0 2 0 61 15 106
2011 AS-04 39 34 16 7 2 2 0 74 9 44
2011 AS-05 34 32 15 9 9 2 0 67 17 47
2011 AS-06 42 25 25 0 8 0 0 67 8 12
2011 AS-07 52 22 9 4 9 4 0 77 14 23

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 44 37 11 4 2 1 0 82 7 575
2017 AS-01 41 37 12 5 2 2 1 80 8 171
2017 AS-02 43 40 10 3 3 0 0 84 6 157
2017 AS-03 43 36 11 8 2 1 0 79 9 117
2017 AS-04 61 31 7 0 2 0 0 91 2 46
2017 AS-05 50 40 6 4 0 0 0 90 4 48
2017 AS-06 54 20 26 0 0 0 0 74 0 15
2017 AS-07 31 38 31 0 0 0 0 69 0 13
2014 AS 44 36 12 5 2 1 0 81 7 531
2014 AS-01 48 33 11 5 2 1 0 82 7 168
2014 AS-02 43 38 13 3 2 1 0 82 5 165
2014 AS-03 30 44 17 7 1 0 0 74 8 86
2014 AS-04 43 37 13 4 2 0 0 80 7 46
2014 AS-05 51 32 8 5 3 0 0 84 8 37
2014 AS-07 67 20 7 7 0 0 0 87 7 15
2011 AS 37 38 16 6 3 1 0 75 9 639
2011 AS-01 34 44 14 5 4 1 0 78 9 200
2011 AS-02 43 33 16 5 2 0 0 76 8 207
2011 AS-03 27 42 20 9 1 1 0 70 10 106
2011 AS-04 39 36 16 7 2 0 0 75 9 44
2011 AS-05 35 28 20 9 9 0 0 63 17 46
2011 AS-06 42 33 8 8 8 0 0 75 17 12
2011 AS-07 48 35 9 0 9 0 0 83 9 23
2008 AS 33 43 12 8 3 0 0 77 11 511
2008 AS-01 32 42 13 9 4 0 1 74 13 173
2008 AS-02 32 46 13 8 2 0 0 77 10 167
2008 AS-03 26 47 12 9 3 1 1 75 13 74
2008 AS-04 41 41 7 3 7 0 0 83 10 29
2008 AS-05 48 38 7 3 0 3 0 89 4 29
2008 AS-06 45 27 9 18 0 0 0 73 18 11
2008 AS-07 45 45 9 0 0 0 0 91 0 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 26 17 8 6 4 0 68 15 575
2017 AS-01 34 25 19 8 8 5 1 63 17 171
2017 AS-02 40 30 15 8 5 2 0 71 14 157
2017 AS-03 33 27 17 9 9 5 1 63 18 116
2017 AS-04 58 17 11 9 2 2 0 78 11 46
2017 AS-05 45 32 12 6 0 4 0 81 7 49
2017 AS-06 54 20 20 6 0 0 0 74 6 15
2017 AS-07 38 15 23 15 8 0 0 54 23 13
2014 AS 37 27 16 10 5 4 0 67 16 531
2014 AS-01 39 24 14 12 5 6 1 67 18 168
2014 AS-02 36 28 19 9 5 2 0 66 15 165
2014 AS-03 27 28 24 9 6 5 1 58 16 86
2014 AS-04 41 35 11 7 4 2 0 78 11 46
2014 AS-05 49 16 14 8 5 8 0 71 15 37
2014 AS-07 60 33 7 0 0 0 0 93 0 15
2011 AS 37 25 17 11 7 4 0 64 19 636
2011 AS-01 38 23 17 11 7 5 0 64 18 199
2011 AS-02 42 23 17 7 7 3 0 68 15 205
2011 AS-03 27 28 17 17 7 5 0 57 25 105
2011 AS-04 34 36 11 14 2 2 0 72 16 44
2011 AS-05 32 19 23 6 15 4 0 53 22 47
2011 AS-06 33 25 17 17 8 0 0 58 25 12
2011 AS-07 35 26 13 9 13 4 0 64 23 23
2008 AS 29 33 16 11 6 4 1 65 19 510
2008 AS-01 27 34 15 10 8 5 1 65 20 173
2008 AS-02 31 31 17 10 7 4 1 64 18 167
2008 AS-03 24 34 18 15 3 5 1 62 19 74
2008 AS-04 24 34 21 14 7 0 0 59 21 29
2008 AS-05 54 18 7 11 7 4 0 74 19 28
2008 AS-06 27 27 18 18 9 0 0 55 27 11
2008 AS-07 32 50 14 5 0 0 0 82 5 22
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 AS 30 32 38 576
2017 AS-01 27 33 40 171
2017 AS-02 34 32 34 156
2017 AS-03 37 25 37 118
2017 AS-04 17 43 40 46
2017 AS-05 25 37 39 49
2017 AS-06 26 13 61 15
2017 AS-07 38 38 23 13
2014 AS 33 33 34 530
2014 AS-01 30 34 36 168
2014 AS-02 41 30 29 165
2014 AS-03 31 31 37 86
2014 AS-04 36 33 31 45
2014 AS-05 19 38 43 37
2014 AS-07 13 53 33 15
2011 AS 36 32 32 636
2011 AS-01 29 33 39 199
2011 AS-02 37 32 32 205
2011 AS-03 36 31 32 105
2011 AS-04 39 27 34 44
2011 AS-05 51 32 17 47
2011 AS-06 33 42 25 12
2011 AS-07 48 43 9 23

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 AS 14 30 38 3 3 12 174
2017 AS-01 13 34 36 9 2 6 47
2017 AS-02 16 27 36 0 4 17 52
2017 AS-03 16 25 36 2 5 16 44
2017 AS-05 17 25 51 0 0 8 12
2014 AS 16 32 30 3 9999 20 174
2014 AS-01 18 24 36 4 9999 18 50
2014 AS-02 9 43 22 3 9999 24 68
2014 AS-03 15 37 37 0 9999 11 27
2014 AS-04 19 19 31 6 9999 25 16
2011 AS 17 32 38 3 9999 11 224
2011 AS-01 14 32 36 4 9999 14 56
2011 AS-02 12 42 35 1 9999 9 74
2011 AS-03 24 32 32 3 9999 11 38
2011 AS-04 29 18 35 0 9999 18 17
2011 AS-05 21 17 50 8 9999 4 24
2011 AS-07 18 27 45 0 9999 9 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 19 81 577
2017 AS-01 20 80 172
2017 AS-02 19 81 157
2017 AS-03 21 79 117
2017 AS-04 15 85 46
2017 AS-05 12 88 49
2014 AS 18 82 528
2014 AS-01 14 86 167
2014 AS-02 18 82 165
2014 AS-03 22 78 85
2014 AS-04 13 87 45
2014 AS-05 27 73 37

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 43 107
2017 AS-01 53 34
2017 AS-02 44 29
2017 AS-03 41 24
2014 AS 44 96
2014 AS-01 58 24
2014 AS-02 37 30
2014 AS-03 42 19
2014 AS-05 50 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 70 107
2017 AS-01 65 34
2017 AS-02 66 29
2017 AS-03 71 24
2014 AS 68 96
2014 AS-01 54 24
2014 AS-02 80 30
2014 AS-03 63 19
2014 AS-05 70 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS 9 107
2017 AS-01 0 34
2014 AS 5 96
2014 AS-03 0 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 107
2017 AS-01 0 34
2017 AS-02 0 29
2017 AS-03 0 24
2014 AS 0 96
2014 AS-01 0 24
2014 AS-02 0 30
2014 AS-03 0 19
2014 AS-05 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS-01 0 34
2014 AS-03 0 19
2014 AS-05 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 AS-03 0 24
2014 AS-02 0 30
2014 AS-03 0 19
2014 AS-05 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 AS-02 0 29
2017 AS-03 0 24

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 AS 41 107
2017 AS-01 41 34
2017 AS-02 44 29
2017 AS-03 33 24
2014 AS 33 96
2014 AS-01 42 24
2014 AS-02 27 30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 AS 43 107
2017 AS-01 44 34
2017 AS-02 49 29
2017 AS-03 29 24
2014 AS 36 96
2014 AS-01 33 24
2014 AS-02 53 30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 AS 39 107
2017 AS-01 47 34
2017 AS-02 24 29
2017 AS-03 46 24
2014 AS 43 96
2014 AS-01 54 24
2014 AS-02 33 30
2014 AS-03 42 19
2014 AS-05 50 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 AS 47 107
2017 AS-01 47 34
2017 AS-02 37 29
2017 AS-03 59 24
2014 AS 40 96
2014 AS-01 38 24
2014 AS-02 57 30
2014 AS-03 32 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 AS 32 107
2017 AS-01 33 34
2017 AS-02 38 29
2014 AS 26 96
2014 AS-01 25 24
2014 AS-02 27 30
2014 AS-03 26 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 AS 58 107
2017 AS-01 50 34
2017 AS-02 61 29
2017 AS-03 58 24
2014 AS 51 96
2014 AS-01 63 24
2014 AS-02 57 30
2014 AS-03 42 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 AS 34 107
2017 AS-01 41 34
2017 AS-02 27 29
2017 AS-03 30 24
2014 AS 28 96
2014 AS-01 29 24
2014 AS-02 37 30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 AS-01 0 34
2014 AS-03 0 19
2014 AS-05 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 AS 7 107
2017 AS-03 0 24
2014 AS 5 96

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 AS 8 107
2017 AS-01 15 34
2014 AS 5 96
2014 AS-01 0 24
2014 AS-05 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 AS 51 107
2017 AS-01 47 34
2017 AS-02 52 29
2017 AS-03 54 24
2014 AS 43 96
2014 AS-01 42 24
2014 AS-02 47 30
2014 AS-03 42 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 AS 31 107
2017 AS-01 35 34
2017 AS-02 34 29
2017 AS-03 26 24
2014 AS 27 96
2014 AS-01 46 24
2014 AS-02 17 30

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 16 107
2017 AS-01 18 34
2017 AS-02 17 29
2014 AS 17 96
2014 AS-02 17 30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 60 107
2017 AS-01 59 34
2017 AS-02 64 29
2017 AS-03 54 24
2014 AS 52 96
2014 AS-01 58 24
2014 AS-02 43 30
2014 AS-03 63 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 AS 32 107
2017 AS-01 32 34
2017 AS-02 20 29
2017 AS-03 50 24
2014 AS 26 96
2014 AS-01 29 24
2014 AS-02 23 30

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 AS 8 107
2014 AS 10 96
2014 AS-01 0 24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 13 107
2017 AS-01 15 34
2014 AS 16 96
2014 AS-02 17 30

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS 10 107
2017 AS-02 17 29
2017 AS-03 0 24
2014 AS 16 96

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 34
2017 AS-03 0 24
2014 AS-01 0 24

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS 8 107
2017 AS-03 21 24
2014 AS 23 96
2014 AS-01 21 24
2014 AS-02 27 30

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 15 107
2017 AS-01 15 34
2014 AS 16 96
2014 AS-03 26 19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 18 107
2017 AS-01 21 34
2017 AS-02 22 29
2014 AS 26 96
2014 AS-01 29 24
2014 AS-02 33 30

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS 9 105
2017 AS-01 15 34
2014 AS 11 93

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS 18 105
2017 AS-01 15 34
2017 AS-02 18 28
2017 AS-03 29 24
2014 AS 13 93
2014 AS-01 25 24

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 AS 13 105
2017 AS-01 21 34
2014 AS 10 93
2014 AS-03 0 18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 AS 6 105
2014 AS 11 93

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS 8 105
2017 AS-02 17 28
2014 AS-02 0 29
2014 AS-03 0 18

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 13 105
2017 AS-02 26 28
2014 AS 6 93

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS 23 105
2017 AS-01 21 34
2017 AS-03 38 24
2014 AS 18 93
2014 AS-01 25 24
2014 AS-02 17 29

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 AS 11 105
2017 AS-01 15 34
2014 AS 10 93

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 AS 14 105
2017 AS-01 18 34
2014 AS 8 93

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 23 105
2017 AS-01 23 34
2017 AS-02 21 28
2014 AS 26 93
2014 AS-01 29 24
2014 AS-02 21 29
2014 AS-03 39 18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 AS 9 105
2014 AS 9 93

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 34 105
2017 AS-01 38 34
2017 AS-02 42 28
2017 AS-03 25 24
2014 AS 43 93
2014 AS-01 42 24
2014 AS-02 45 29
2014 AS-03 45 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 28
2017 AS-03 0 24
2014 AS 0 93
2014 AS-01 0 24
2014 AS-02 0 29
2014 AS-03 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 54 105
2017 AS-01 65 34
2017 AS-02 42 28
2017 AS-03 58 24
2014 AS 53 93
2014 AS-01 54 24
2014 AS-02 48 29
2014 AS-03 67 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 34
2017 AS-02 0 28

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS 15 105
2017 AS-01 21 34
2017 AS-03 25 24
2014 AS 12 93

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 84 16 107
2017 AS-01 85 15 34
2017 AS-02 90 10 29
2017 AS-03 74 26 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 20 16 5 6 26 9 60 16 578
2017 AS-01 18 22 17 5 5 24 8 60 15 172
2017 AS-02 17 17 18 5 5 25 13 54 16 157
2017 AS-03 17 20 14 5 6 29 9 60 17 118
2017 AS-04 31 22 11 4 4 19 9 73 12 46
2017 AS-05 19 24 14 2 4 37 0 68 10 49
2017 AS-06 20 13 7 7 7 41 7 62 25 15
2017 AS-07 31 31 23 0 8 8 0 67 8 13
2014 AS 20 16 19 5 4 29 8 56 14 531
2014 AS-01 21 15 15 7 4 30 9 59 17 168
2014 AS-02 18 13 18 4 5 33 8 53 16 165
2014 AS-03 12 12 27 6 3 31 9 39 16 86
2014 AS-04 22 24 15 0 4 28 7 70 7 46
2014 AS-05 22 30 19 3 5 16 5 65 10 37
2014 AS-07 53 20 13 0 0 13 0 85 0 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 32 15 3 4 12 2 73 9 577
2017 AS-01 30 30 15 4 4 16 2 73 9 172
2017 AS-02 33 33 15 2 4 11 3 76 7 156
2017 AS-03 27 29 15 7 5 14 3 67 14 118
2017 AS-04 42 28 15 2 2 8 2 78 5 46
2017 AS-05 29 41 14 0 4 12 0 79 5 49
2017 AS-06 40 33 14 0 7 7 0 78 7 15
2017 AS-07 31 38 23 8 0 0 0 69 8 13
2014 AS 33 29 16 5 2 14 1 73 8 531
2014 AS-01 36 28 12 5 3 15 1 77 9 168
2014 AS-02 32 27 15 5 2 16 2 72 10 165
2014 AS-03 23 27 30 6 2 12 0 57 9 86
2014 AS-04 35 43 7 0 0 13 2 92 0 46
2014 AS-05 35 32 16 5 3 8 0 74 9 37
2014 AS-07 60 27 13 0 0 0 0 87 0 15
2011 AS 34 32 15 6 3 9 1 73 10 637
2011 AS-01 35 34 14 3 5 8 1 76 9 199
2011 AS-02 38 26 16 6 2 12 0 73 9 206
2011 AS-03 26 30 20 10 2 10 1 64 14 106
2011 AS-04 39 36 5 9 5 7 0 80 15 44
2011 AS-05 28 40 21 4 0 6 0 73 5 47
2011 AS-06 33 33 8 8 8 8 0 73 18 12
2011 AS-07 36 36 14 5 0 9 0 80 5 22
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 28 45 12 7 2 4 1 77 10 578
2017 AS-01 22 43 16 9 2 5 3 70 12 172
2017 AS-02 23 49 14 6 4 2 1 74 11 157
2017 AS-03 27 46 15 5 2 5 0 77 7 118
2017 AS-04 42 49 2 4 0 2 0 93 4 46
2017 AS-05 41 47 2 8 0 2 0 90 8 49
2017 AS-06 40 40 0 7 0 14 0 92 8 15
2017 AS-07 54 31 0 15 0 0 0 85 15 13
2014 AS 31 51 11 4 1 1 1 83 5 531
2014 AS-01 26 53 13 4 1 3 1 82 5 168
2014 AS-02 29 52 12 4 2 1 0 82 6 165
2014 AS-03 36 50 12 1 1 0 0 86 2 86
2014 AS-04 39 54 0 4 2 0 0 93 7 46
2014 AS-05 30 46 16 8 0 0 0 76 8 37
2014 AS-07 53 40 0 0 0 0 7 100 0 15
2011 AS 35 47 11 4 1 1 1 84 5 637
2011 AS-01 29 51 14 3 2 2 0 81 5 200
2011 AS-02 35 46 11 6 0 1 1 83 7 205
2011 AS-03 33 52 10 4 0 0 1 86 4 106
2011 AS-04 43 45 9 2 0 0 0 89 2 44
2011 AS-05 40 45 4 6 0 0 4 89 7 47
2011 AS-06 58 33 8 0 0 0 0 92 0 12
2011 AS-07 59 27 0 0 0 0 14 100 0 22
2008 AS 33 47 11 5 2 1 2 82 6 511
2008 AS-01 28 52 11 6 2 1 1 81 8 173
2008 AS-02 34 46 11 5 1 1 2 83 6 167
2008 AS-03 38 39 14 4 4 1 0 78 8 74
2008 AS-04 41 55 0 0 0 0 3 100 0 29
2008 AS-05 41 38 14 3 3 0 0 79 7 29
2008 AS-06 18 73 0 0 0 0 9 100 0 11
2008 AS-07 32 36 9 5 0 5 14 83 6 22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 20 23 3 2 28 11 55 8 574
2017 AS-01 15 16 24 4 3 26 11 50 11 171
2017 AS-02 11 21 25 2 3 25 13 52 8 156
2017 AS-03 11 19 26 2 0 33 9 52 3 118
2017 AS-04 18 29 18 4 2 24 4 66 9 45
2017 AS-05 15 23 15 2 2 31 13 67 7 48
2017 AS-06 20 13 0 0 7 47 14 83 17 15
2017 AS-07 23 23 15 0 0 23 15 75 0 13
2014 AS 13 19 22 5 4 27 9 51 13 529
2014 AS-01 12 19 20 4 2 36 7 54 10 167
2014 AS-02 15 21 20 5 5 22 13 55 15 164
2014 AS-03 12 14 30 3 6 27 8 39 14 86
2014 AS-04 13 22 24 4 2 28 7 53 10 46
2014 AS-05 5 22 16 14 3 30 11 45 27 37
2014 AS-07 27 33 27 0 0 7 7 69 0 15
2011 AS 12 21 24 7 6 22 9 48 18 636
2011 AS-01 13 22 25 7 5 23 8 49 16 200
2011 AS-02 11 21 21 6 6 25 9 50 18 205
2011 AS-03 8 22 28 8 8 17 8 41 22 106
2011 AS-04 23 12 19 7 12 23 5 48 26 43
2011 AS-05 4 23 28 6 4 19 15 42 16 47
2011 AS-06 25 25 33 0 0 8 8 60 0 12
2011 AS-07 9 27 23 9 5 14 14 50 19 22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 48 29 10 2 0 9 2 87 3 578
2017 AS-01 43 27 13 1 1 12 3 82 2 172
2017 AS-02 46 29 10 4 0 9 3 84 4 157
2017 AS-03 46 32 8 2 0 10 2 89 2 118
2017 AS-04 59 33 2 2 0 2 2 95 2 46
2017 AS-05 65 22 6 0 0 6 0 93 0 49
2017 AS-06 60 33 0 0 0 7 0 100 0 15
2017 AS-07 62 23 8 0 0 0 8 92 0 13
2014 AS 45 32 11 2 1 8 1 84 4 531
2014 AS-01 42 32 10 2 1 11 1 84 4 168
2014 AS-02 44 28 15 1 1 10 1 81 3 165
2014 AS-03 45 40 7 6 1 1 0 86 7 86
2014 AS-04 46 30 13 0 0 11 0 85 0 46
2014 AS-05 49 32 5 5 3 5 0 86 9 37
2014 AS-07 60 33 0 0 0 0 7 100 0 15
2011 AS 48 30 10 3 2 6 1 84 6 637
2011 AS-01 43 39 9 3 1 7 0 87 4 200
2011 AS-02 53 26 7 4 3 6 0 85 8 206
2011 AS-03 52 28 14 3 1 2 0 82 4 105
2011 AS-04 52 25 9 5 5 5 0 81 10 44
2011 AS-05 38 30 13 2 2 13 2 80 5 47
2011 AS-06 50 17 25 8 0 0 0 67 8 12
2011 AS-07 41 23 9 5 0 5 18 82 6 22
2008 AS 40 35 10 2 3 8 2 83 5 510
2008 AS-01 35 42 10 2 2 9 0 84 4 172
2008 AS-02 48 29 10 2 2 7 2 84 5 167
2008 AS-03 36 35 11 4 4 9 0 79 9 74
2008 AS-04 38 31 7 0 7 10 7 83 8 29
2008 AS-05 45 34 14 0 0 7 0 85 0 29
2008 AS-06 45 45 0 0 0 0 9 100 0 11
2008 AS-07 32 27 23 0 0 5 14 72 0 22

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 39 31 11 3 1 12 3 83 4 576
2017 AS-01 33 30 15 4 0 15 5 77 5 172
2017 AS-02 40 31 11 2 1 11 3 83 4 156
2017 AS-03 38 33 12 2 1 13 2 83 3 118
2017 AS-04 52 33 4 4 0 4 2 91 5 46
2017 AS-05 46 35 6 0 0 10 2 93 0 48
2017 AS-06 47 47 0 0 0 7 0 100 0 15
2017 AS-07 54 8 15 8 0 8 8 73 9 13
2014 AS 38 32 14 3 1 11 1 79 5 529
2014 AS-01 36 32 11 4 1 16 1 81 6 168
2014 AS-02 39 31 17 1 2 10 1 78 3 165
2014 AS-03 31 39 16 7 1 6 0 74 9 85
2014 AS-04 40 33 7 4 2 13 0 85 8 45
2014 AS-05 49 30 16 0 3 3 0 80 3 37
2014 AS-07 67 20 7 0 0 0 7 93 0 15
2011 AS 40 31 12 5 2 9 1 79 8 636
2011 AS-01 37 39 8 5 3 9 0 83 8 200
2011 AS-02 45 27 10 4 2 11 0 81 7 204
2011 AS-03 40 29 19 5 2 6 0 73 7 106
2011 AS-04 45 23 18 5 2 7 0 73 7 44
2011 AS-05 34 30 11 9 0 15 2 77 10 47
2011 AS-06 17 50 17 8 8 0 0 67 17 12
2011 AS-07 36 27 9 5 0 5 18 82 6 22
2008 AS 37 34 12 6 3 6 2 78 10 511
2008 AS-01 33 37 12 8 3 6 1 75 12 173
2008 AS-02 44 28 14 4 4 6 1 77 8 167
2008 AS-03 36 41 9 4 1 8 0 84 6 74
2008 AS-04 24 41 7 14 3 7 3 73 19 29
2008 AS-05 55 17 14 3 0 10 0 81 4 29
2008 AS-06 27 55 0 0 0 0 18 100 0 11
2008 AS-07 36 32 9 9 0 5 9 79 11 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 6 94 578
2017 AS-01 8 92 172
2017 AS-02 6 94 157
2017 AS-06 0 100 15
2014 AS 6 94 529
2014 AS-01 6 94 168
2014 AS-02 7 93 165

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 AS 50 36
2017 AS-01 39 13
2014 AS 32 31

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 AS 75 36
2017 AS-01 69 13
2017 AS-02 70 10
2014 AS 90 31
2014 AS-01 90 10
2014 AS-02 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 AS-01 0 13
2017 AS-02 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 AS 0 36
2017 AS-01 0 13
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 AS 22 36
2014 AS-01 0 10

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 AS 22 36

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 AS 17 36
2014 AS-01 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 AS 39 36
2017 AS-02 51 10
2014 AS 35 31

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 AS 33 36
2014 AS 16 31
2014 AS-01 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 AS 0 36
2017 AS-01 0 13
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 AS-01 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 AS-01 0 13
2017 AS-02 0 10
2014 AS-01 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 AS 17 36
2014 AS 19 31

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 AS 0 36
2017 AS-01 0 13
2017 AS-02 0 10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 AS 0 36
2017 AS-01 0 13
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 AS 30 36
2017 AS-01 46 13
2014 AS 42 31
2014 AS-01 50 10
2014 AS-02 46 11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 AS 44 36
2017 AS-01 46 13
2014 AS 16 31

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 AS 14 36
2017 AS-02 0 10
2014 AS 16 31

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 AS 17 36
2017 AS-02 0 10
2014 AS 23 31

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 AS 0 36
2017 AS-01 0 13
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 13
2017 AS-02 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 AS 17 36
2017 AS-02 0 10
2014 AS-01 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 AS 39 36
2017 AS-02 70 10
2014 AS 55 31
2014 AS-01 80 10
2014 AS-02 46 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10
2014 AS 16 31

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 10
2014 AS 19 31

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10
2014 AS-02 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 AS-01 0 10
2017 AS-02 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 AS 22 32

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 AS 25 32

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 AS 25 32
2014 AS 29 31

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 AS 50 32
2017 AS-01 50 10
2017 AS-02 50 10
2014 AS 48 31
2014 AS-01 50 10
2014 AS-02 46 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 AS 0 32
2017 AS-01 0 10
2017 AS-02 0 10
2014 AS 0 31
2014 AS-01 0 10
2014 AS-02 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 AS 41 32
2014 AS 48 31
2014 AS-01 60 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 AS-02 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 89 11 36
2017 AS-01 92 8 13
2017 AS-02 80 20 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 20 19 17 2 1 31 10 66 5 578
2017 AS-01 21 17 16 3 2 30 11 65 8 172
2017 AS-02 18 18 15 1 1 35 13 67 4 157
2017 AS-03 17 22 22 0 1 31 8 63 1 118
2017 AS-04 27 20 15 4 2 25 7 68 10 46
2017 AS-05 25 24 6 2 0 39 4 86 4 49
2017 AS-06 13 13 20 0 0 48 7 56 0 15
2017 AS-07 38 15 31 0 0 8 8 64 0 13
2014 AS 19 16 17 2 1 36 9 63 6 531
2014 AS-01 23 17 15 1 1 36 7 70 3 168
2014 AS-02 16 15 15 3 1 40 10 61 8 165
2014 AS-03 9 12 28 0 0 38 13 43 0 86
2014 AS-04 17 20 15 2 4 33 9 63 11 46
2014 AS-05 27 24 11 0 3 30 5 79 4 37
2014 AS-07 40 13 7 7 0 27 7 80 10 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 28 16 2 1 14 5 78 3 576
2017 AS-01 34 28 19 3 1 10 5 73 5 172
2017 AS-02 35 31 11 1 0 15 6 84 2 156
2017 AS-03 28 29 22 0 2 15 4 71 2 118
2017 AS-04 46 26 7 4 2 15 0 85 8 46
2017 AS-05 41 26 8 2 0 18 4 87 3 49
2017 AS-06 40 27 7 0 0 27 0 91 0 15
2017 AS-07 54 23 15 0 0 0 8 83 0 13
2014 AS 34 30 16 1 2 16 2 77 3 529
2014 AS-01 34 31 13 1 2 18 2 81 3 168
2014 AS-02 28 31 15 2 1 20 3 77 4 163
2014 AS-03 28 27 28 1 0 16 0 65 1 86
2014 AS-04 37 39 11 0 2 11 0 85 2 46
2014 AS-05 46 35 11 3 3 3 0 83 6 37
2014 AS-07 67 13 20 0 0 0 0 80 0 15
2011 AS 37 32 15 3 2 12 0 78 5 639
2011 AS-01 37 35 12 3 3 12 0 80 6 200
2011 AS-02 41 26 17 2 1 13 0 77 4 207
2011 AS-03 32 31 18 3 2 13 0 74 5 105
2011 AS-04 41 30 16 5 0 9 0 78 5 44
2011 AS-05 28 45 17 2 2 6 0 77 5 47
2011 AS-06 42 25 17 8 0 8 0 73 9 12
2011 AS-07 35 43 9 0 0 13 0 90 0 23
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 19 20 20 17 19 1 4 41 38 575
2017 AS-01 18 28 17 13 17 2 4 49 32 172
2017 AS-02 21 17 22 15 22 1 3 39 38 156
2017 AS-03 18 13 26 22 16 1 4 33 40 116
2017 AS-04 22 19 18 22 17 0 2 42 40 46
2017 AS-05 14 25 18 16 24 0 2 40 42 49
2017 AS-06 0 27 20 19 27 0 7 29 49 15
2017 AS-07 38 8 23 15 15 0 0 46 31 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 24 28 25 13 9 0 2 52 22 575
2017 AS-01 31 31 20 10 3 1 4 65 14 172
2017 AS-02 22 30 26 13 8 0 1 52 21 155
2017 AS-03 26 22 25 12 11 1 3 50 24 117
2017 AS-04 21 24 29 22 4 0 0 45 26 46
2017 AS-05 13 24 28 14 19 0 2 38 33 49
2017 AS-06 14 19 28 26 13 0 0 33 39 15
2017 AS-07 0 23 38 8 31 0 0 23 38 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 26 32 23 11 5 0 3 60 16 573
2017 AS-01 34 35 15 8 2 0 6 73 11 171
2017 AS-02 27 35 23 9 3 0 3 64 13 154
2017 AS-03 28 25 27 8 8 1 3 55 17 117
2017 AS-04 21 40 24 13 2 0 0 61 15 46
2017 AS-05 8 20 45 18 6 0 2 29 25 49
2017 AS-06 13 26 28 27 7 0 0 39 33 15
2017 AS-07 8 31 23 15 23 0 0 38 38 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 28 20 13 8 0 4 57 22 576
2017 AS-01 39 23 16 9 6 1 6 66 17 171
2017 AS-02 26 31 18 14 8 0 3 59 22 156
2017 AS-03 23 29 20 12 10 1 5 55 23 118
2017 AS-04 14 42 24 15 4 0 0 56 20 46
2017 AS-05 17 22 26 16 16 0 2 40 33 49
2017 AS-06 14 13 27 41 7 0 0 26 47 15
2017 AS-07 8 23 46 15 8 0 0 31 23 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 51 20 12 3 1 1 12 81 5 576
2017 AS-01 62 12 10 1 1 2 12 87 1 172
2017 AS-02 54 19 8 3 0 1 15 86 4 155
2017 AS-03 45 26 8 3 3 2 13 83 7 118
2017 AS-04 54 20 16 2 0 0 9 80 2 46
2017 AS-05 27 34 20 8 4 0 6 65 13 49
2017 AS-06 20 6 47 14 7 0 7 28 22 15
2017 AS-07 23 23 38 8 8 0 0 46 15 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 27 19 10 6 0 3 64 17 575
2017 AS-01 38 24 17 11 5 1 4 64 17 171
2017 AS-02 43 25 14 7 8 0 3 71 15 156
2017 AS-03 26 29 19 16 8 1 2 56 24 118
2017 AS-04 39 30 22 4 4 0 0 69 9 46
2017 AS-05 29 37 17 15 2 0 0 67 17 48
2017 AS-06 20 20 46 7 7 0 0 40 14 15
2017 AS-07 15 23 31 8 8 0 15 45 18 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 33 16 9 2 2 3 71 12 576
2017 AS-01 39 30 16 5 3 2 5 74 9 171
2017 AS-02 37 31 15 8 3 3 3 72 11 157
2017 AS-03 27 37 16 13 3 1 3 67 16 118
2017 AS-04 39 37 9 13 0 0 2 78 13 46
2017 AS-05 35 36 14 10 2 0 2 73 12 49
2017 AS-06 41 27 20 13 0 0 0 68 13 15
2017 AS-07 31 31 15 15 8 0 0 62 23 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 27 34 23 9 4 1 3 63 13 575
2017 AS-01 32 34 19 6 2 2 6 71 8 171
2017 AS-02 28 36 22 8 4 0 2 65 12 156
2017 AS-03 22 37 21 9 5 2 3 63 15 118
2017 AS-04 22 38 27 11 0 0 2 61 11 45
2017 AS-05 19 28 30 12 8 0 2 48 21 49
2017 AS-06 13 20 41 26 0 0 0 33 26 15
2017 AS-07 23 23 31 15 8 0 0 46 23 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 34 29 21 8 3 1 3 66 12 576
2017 AS-01 39 25 21 7 2 1 5 68 9 171
2017 AS-02 35 34 17 6 4 1 3 71 11 156
2017 AS-03 28 25 27 12 4 1 3 55 17 118
2017 AS-04 41 32 15 9 0 0 2 75 9 46
2017 AS-05 27 34 29 6 2 0 2 62 9 49
2017 AS-06 27 40 7 26 0 0 0 66 26 15
2017 AS-07 23 31 38 8 0 0 0 54 8 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 35 34 15 9 3 1 3 72 12 574
2017 AS-01 33 38 12 9 3 0 5 74 13 170
2017 AS-02 37 35 15 7 3 1 2 74 10 156
2017 AS-03 34 29 20 4 5 2 5 68 10 118
2017 AS-04 34 44 18 4 0 0 0 78 4 46
2017 AS-05 37 25 15 21 0 0 2 64 21 48
2017 AS-06 21 34 20 13 7 0 7 58 21 15
2017 AS-07 38 15 8 23 8 0 8 58 33 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 65 17 8 4 1 0 4 86 5 575
2017 AS-01 63 19 10 2 1 1 5 86 3 171
2017 AS-02 70 15 7 5 0 0 4 88 5 155
2017 AS-03 61 17 7 8 2 1 5 83 10 118
2017 AS-04 74 11 9 2 2 0 2 87 4 46
2017 AS-05 76 12 8 2 0 0 2 90 2 49
2017 AS-06 26 61 0 6 0 0 7 93 7 15
2017 AS-07 69 23 0 0 8 0 0 92 8 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 70 10 6 3 4 1 6 86 7 577
2017 AS-01 63 13 7 4 3 2 8 84 8 172
2017 AS-02 74 9 6 1 4 1 5 87 6 156
2017 AS-03 69 9 8 4 3 1 7 84 7 118
2017 AS-04 83 13 0 2 2 0 0 96 4 46
2017 AS-05 73 8 8 2 2 0 6 87 4 49
2017 AS-06 87 6 0 0 7 0 0 93 7 15
2017 AS-07 69 8 8 0 8 0 8 83 8 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 55 23 10 6 2 1 4 82 8 577
2017 AS-01 52 24 11 6 1 1 5 80 8 172
2017 AS-02 58 20 8 6 3 1 5 83 9 156
2017 AS-03 54 27 8 4 1 1 4 86 5 118
2017 AS-04 61 22 9 2 4 0 2 84 7 46
2017 AS-05 57 27 8 6 2 0 0 84 8 49
2017 AS-06 61 20 7 6 7 0 0 81 13 15
2017 AS-07 38 15 31 8 0 0 8 58 8 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 61 17 8 7 3 1 4 81 10 576
2017 AS-01 58 19 7 8 1 1 5 83 10 172
2017 AS-02 65 11 6 8 4 1 4 81 13 156
2017 AS-03 54 21 10 6 3 1 5 80 9 117
2017 AS-04 74 13 7 2 2 0 2 89 4 46
2017 AS-05 61 24 8 6 0 0 0 86 6 49
2017 AS-06 54 33 13 0 0 0 0 87 0 15
2017 AS-07 54 0 23 8 15 0 0 54 23 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 53 11 3 2 1 1 28 91 4 577
2017 AS-01 55 8 2 1 0 2 33 96 2 172
2017 AS-02 57 6 3 0 1 0 34 95 1 156
2017 AS-03 51 9 4 3 1 1 30 88 6 118
2017 AS-04 57 24 4 2 4 0 9 88 7 46
2017 AS-05 41 33 2 4 2 0 19 90 8 49
2017 AS-06 48 26 13 0 7 0 7 79 7 15
2017 AS-07 46 15 23 0 8 0 8 67 8 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 73 10 4 2 1 1 10 92 3 574
2017 AS-01 77 5 5 3 0 1 9 91 3 170
2017 AS-02 75 8 4 1 1 0 10 92 3 156
2017 AS-03 67 15 3 2 1 1 11 93 3 117
2017 AS-04 74 13 2 0 2 0 9 95 2 46
2017 AS-05 71 16 6 0 2 0 4 91 2 49
2017 AS-06 60 27 7 0 0 0 7 93 0 15
2017 AS-07 77 8 0 8 0 0 8 92 8 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 67 14 6 2 4 0 7 87 7 578
2017 AS-01 58 16 8 4 7 1 8 80 12 172
2017 AS-02 70 13 8 1 2 0 7 89 3 157
2017 AS-03 70 13 3 4 3 1 6 89 8 118
2017 AS-04 74 15 2 2 0 0 7 95 3 46
2017 AS-05 76 12 2 0 2 0 8 96 2 49
2017 AS-06 81 13 7 0 0 0 0 93 0 15
2017 AS-07 77 0 8 0 0 0 15 91 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 47 27 15 5 2 0 4 77 7 577
2017 AS-01 49 26 14 3 3 1 5 78 7 171
2017 AS-02 51 21 16 6 1 0 5 76 7 157
2017 AS-03 39 33 12 8 2 1 6 77 10 118
2017 AS-04 50 26 18 0 4 0 2 78 4 46
2017 AS-05 41 31 20 8 0 0 0 71 8 49
2017 AS-06 53 19 21 7 0 0 0 73 7 15
2017 AS-07 46 31 15 0 0 0 8 83 0 13

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 16 31 32 15 4 1 0 49 19 575
2017 AS-01 18 36 29 11 4 1 1 55 15 171
2017 AS-02 20 30 32 13 3 1 0 51 16 156
2017 AS-03 15 30 31 14 8 1 1 47 22 118
2017 AS-04 9 43 33 15 0 0 0 52 15 46
2017 AS-05 17 21 41 17 4 0 0 38 21 48
2017 AS-06 0 20 27 46 7 0 0 20 53 15
2017 AS-07 8 15 38 23 15 0 0 23 38 13

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 7 20 32 28 13 0 1 41 27 576
2017 AS-01 8 18 22 34 16 0 2 52 26 171
2017 AS-02 5 16 39 27 12 0 0 40 21 156
2017 AS-03 9 18 30 29 13 1 1 42 27 118
2017 AS-04 5 20 50 15 11 0 0 25 24 46
2017 AS-05 6 26 34 22 10 0 0 33 33 49
2017 AS-06 7 67 13 14 0 0 0 14 73 15
2017 AS-07 8 31 46 15 0 0 0 15 38 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 37 40 11 5 2 5 0 81 7 576
2017 AS-01 30 37 16 8 2 7 0 72 11 170
2017 AS-02 36 44 9 3 2 5 0 84 6 157
2017 AS-03 37 42 10 4 3 3 0 82 8 118
2017 AS-04 52 30 11 2 4 0 0 82 7 46
2017 AS-05 47 41 8 2 0 2 0 90 2 49
2017 AS-06 47 33 13 0 0 7 0 86 0 15
2017 AS-07 46 54 0 0 0 0 0 100 0 13

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 25 42 16 9 5 3 0 69 15 575
2017 AS-01 27 36 19 7 6 3 1 67 14 171
2017 AS-02 24 48 16 7 4 1 0 73 11 157
2017 AS-03 17 44 17 12 6 3 0 64 18 117
2017 AS-04 39 31 11 13 4 2 0 71 18 46
2017 AS-05 31 38 14 8 4 4 0 72 13 49
2017 AS-06 7 53 27 13 0 0 0 60 13 15
2017 AS-07 31 38 8 23 0 0 0 69 23 13
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 19 81 575
2017 AS-01 19 81 171
2017 AS-02 17 83 156
2017 AS-03 25 75 118
2017 AS-05 19 81 49
2014 AS 16 84 528
2014 AS-01 15 85 167
2014 AS-02 14 86 164
2014 AS-03 21 79 86
2014 AS-04 20 80 46
2014 AS-05 22 78 36

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AS 84 16 107
2017 AS-01 84 16 32
2017 AS-02 93 7 27
2017 AS-03 83 17 29
2014 AS 85 15 87
2014 AS-01 80 20 25
2014 AS-02 87 13 23
2014 AS-03 89 11 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 52 35 6 6 1 0 1 88 7 89
2017 AS-01 48 41 0 8 4 0 0 89 11 27
2017 AS-02 37 42 12 4 0 0 4 83 4 24
2017 AS-03 59 29 8 4 0 0 0 88 4 24
2014 AS 64 22 9 3 1 1 0 86 4 74
2014 AS-01 55 35 0 5 0 5 0 95 5 20
2014 AS-02 70 15 10 0 5 0 0 85 5 20
2014 AS-03 56 19 19 6 0 0 0 75 6 16
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 31 22 20 13 12 1 1 32 68 576
2017 AS-01 29 29 16 10 12 1 2 30 70 171
2017 AS-02 36 16 22 13 11 1 1 36 64 157
2017 AS-03 31 20 25 14 9 2 0 31 69 117
2017 AS-04 28 21 24 18 9 0 0 28 72 46
2017 AS-05 36 20 10 17 16 0 0 36 64 49
2017 AS-06 7 27 33 7 20 7 0 7 93 15
2017 AS-07 38 8 8 15 31 0 0 38 62 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 AS 23 381
2017 AS-01 27 114
2017 AS-02 20 97
2017 AS-03 15 79
2017 AS-04 24 33
2017 AS-05 26 31
2017 AS-06 31 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 37 381
2017 AS-01 27 114
2017 AS-02 39 97
2017 AS-03 45 79
2017 AS-04 40 33
2017 AS-05 48 31
2017 AS-06 31 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 AS 19 381
2017 AS-01 25 114
2017 AS-02 21 97
2017 AS-03 17 79
2017 AS-04 21 33
2017 AS-05 10 31
2017 AS-06 16 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 AS 43 381
2017 AS-01 25 114
2017 AS-02 51 97
2017 AS-03 46 79
2017 AS-04 58 33
2017 AS-05 62 31
2017 AS-06 54 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 AS 8 381
2017 AS-01 8 114
2017 AS-02 8 97
2017 AS-03 6 79
2017 AS-04 9 33
2017 AS-05 10 31
2017 AS-06 8 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 AS 40 381
2017 AS-01 40 114
2017 AS-02 38 97
2017 AS-03 35 79
2017 AS-04 48 33
2017 AS-05 33 31
2017 AS-06 70 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 AS 5 50 19 8 3 15 373
2017 AS-01 6 56 17 6 2 12 112
2017 AS-02 7 49 22 4 2 16 96
2017 AS-03 4 47 17 16 3 14 74
2017 AS-04 3 45 27 10 3 12 33
2017 AS-05 3 55 6 3 13 19 31
2017 AS-06 0 38 30 16 0 16 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 14 21 19 13 20 2 11 41 37 381
2017 AS-01 18 19 23 7 22 1 10 42 32 115
2017 AS-02 14 18 17 19 21 0 11 36 45 98
2017 AS-03 9 30 22 9 14 0 16 47 27 79
2017 AS-04 20 25 16 19 6 10 3 51 30 31
2017 AS-05 6 23 10 22 23 6 10 35 54 31
2017 AS-06 16 7 37 0 31 0 8 25 34 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AS 4 10 15 17 47 2 5 15 69 382
2017 AS-01 7 15 17 16 39 3 3 23 58 115
2017 AS-02 3 3 10 21 55 1 7 7 82 97
2017 AS-03 3 13 17 13 45 1 9 17 65 79
2017 AS-04 5 16 13 21 45 0 0 21 66 33
2017 AS-05 0 10 16 16 48 3 6 11 71 31
2017 AS-06 0 0 15 15 62 0 8 0 84 13
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