2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 58 34 4 4 1 0 0 92 4 578
2017 AS-01 63 31 4 1 1 0 0 94 2 172
2017 AS-02 56 37 5 3 0 0 0 93 3 157
2017 AS-03 46 42 3 7 1 1 0 89 8 118
2017 AS-04 67 29 0 4 0 0 0 96 4 46
2017 AS-05 65 26 2 6 0 0 0 92 6 49
2017 AS-06 67 20 7 0 7 0 0 87 7 15
2017 AS-07 62 23 0 8 8 0 0 85 15 13
2014 AS 52 39 3 5 2 0 0 91 6 531
2014 AS-01 55 36 4 5 1 0 0 90 6 168
2014 AS-02 52 39 2 4 2 0 0 91 7 165
2014 AS-03 45 48 3 3 0 0 0 93 3 86
2014 AS-04 46 41 0 9 4 0 0 87 13 46
2014 AS-05 51 41 5 3 0 0 0 92 3 37
2014 AS-07 80 13 0 7 0 0 0 93 7 15
2011 AS 55 32 4 6 2 0 0 87 9 637
2011 AS-01 59 30 4 5 2 1 0 89 7 199
2011 AS-02 55 31 5 7 2 0 0 86 9 207
2011 AS-03 47 41 6 4 3 0 0 88 7 105
2011 AS-04 52 32 2 11 2 0 0 84 14 44
2011 AS-05 48 39 4 7 2 0 0 87 9 46
2011 AS-06 42 33 0 25 0 0 0 75 25 12
2011 AS-07 70 17 0 0 13 0 0 87 13 23
2008 AS 60 32 3 4 1 0 0 93 5 507
2008 AS-01 63 31 1 3 1 0 0 94 5 172
2008 AS-02 65 28 3 4 0 0 0 93 4 165
2008 AS-03 51 41 4 4 0 0 0 92 4 74
2008 AS-04 48 41 3 7 0 0 0 90 7 29
2008 AS-05 64 29 0 7 0 0 0 93 7 28
2008 AS-06 64 27 0 0 9 0 0 91 9 11
2008 AS-07 55 32 9 5 0 0 0 86 5 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 72 21 4 2 0 0 0 93 2 578
2017 AS-01 77 20 2 1 1 0 0 97 1 172
2017 AS-02 69 24 6 1 0 0 0 93 1 157
2017 AS-03 65 25 3 3 0 2 1 93 3 118
2017 AS-04 89 7 2 2 0 0 0 96 2 46
2017 AS-05 71 18 6 4 0 0 0 90 4 49
2017 AS-06 80 20 0 0 0 0 0 100 0 15
2017 AS-07 69 0 23 8 0 0 0 69 8 13
2014 AS 69 24 4 1 1 0 1 94 2 530
2014 AS-01 70 22 5 1 1 0 2 93 2 168
2014 AS-02 67 27 2 1 2 1 0 96 2 165
2014 AS-03 69 28 0 1 0 0 1 99 1 85
2014 AS-04 65 26 9 0 0 0 0 91 0 46
2014 AS-05 68 19 8 5 0 0 0 86 5 37
2014 AS-07 87 7 0 0 7 0 0 93 7 15
2011 AS 75 17 4 2 1 1 0 93 3 637
2011 AS-01 78 15 4 2 0 2 1 95 2 199
2011 AS-02 80 15 3 1 0 0 0 95 2 207
2011 AS-03 70 23 4 2 0 1 0 94 2 105
2011 AS-04 68 20 7 2 2 0 0 89 5 44
2011 AS-05 59 26 4 9 2 0 0 85 11 46
2011 AS-06 75 17 0 0 8 0 0 92 8 12
2011 AS-07 78 9 4 0 9 0 0 87 9 23
2008 AS 72 20 3 3 1 0 0 93 4 510
2008 AS-01 75 18 2 3 1 0 1 95 4 173
2008 AS-02 70 21 3 4 1 1 0 92 5 166
2008 AS-03 66 26 4 3 0 1 0 93 3 74
2008 AS-04 69 21 7 3 0 0 0 90 3 29
2008 AS-05 79 17 0 3 0 0 0 97 3 29
2008 AS-06 73 27 0 0 0 0 0 100 0 11
2008 AS-07 77 14 5 0 5 0 0 91 5 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 60 22 7 7 3 0 1 82 10 577
2017 AS-01 59 27 9 4 1 0 1 86 5 172
2017 AS-02 62 20 8 7 2 0 1 83 9 156
2017 AS-03 51 23 10 12 3 1 1 75 15 118
2017 AS-04 74 15 2 7 2 0 0 89 9 46
2017 AS-05 59 19 4 8 10 0 0 78 18 49
2017 AS-06 66 13 7 14 0 0 0 79 14 15
2017 AS-07 69 23 0 0 8 0 0 92 8 13
2014 AS 52 28 7 7 5 0 1 81 12 531
2014 AS-01 57 27 5 5 4 0 2 85 9 168
2014 AS-02 55 22 9 8 6 0 0 76 15 165
2014 AS-03 40 35 10 7 7 0 1 75 14 86
2014 AS-04 48 39 4 9 0 0 0 87 9 46
2014 AS-05 49 27 8 11 5 0 0 76 16 37
2014 AS-07 60 33 0 7 0 0 0 93 7 15
2011 AS 57 22 6 11 3 0 1 79 14 636
2011 AS-01 62 23 4 8 2 1 2 86 10 198
2011 AS-02 55 23 6 14 2 0 0 78 17 207
2011 AS-03 55 17 11 14 2 0 0 72 16 105
2011 AS-04 59 20 5 11 5 0 0 80 16 44
2011 AS-05 43 24 11 11 11 0 0 67 22 46
2011 AS-06 67 25 0 8 0 0 0 92 8 12
2011 AS-07 57 26 4 9 4 0 0 83 13 23
2008 AS 56 25 7 8 4 0 0 81 11 510
2008 AS-01 62 18 9 8 2 0 1 81 10 173
2008 AS-02 54 28 8 5 4 0 1 82 10 166
2008 AS-03 47 32 5 14 1 0 0 80 15 74
2008 AS-04 45 34 14 3 3 0 0 79 7 29
2008 AS-05 62 17 0 10 10 0 0 79 21 29
2008 AS-06 73 18 0 9 0 0 0 91 9 11
2008 AS-07 50 32 9 5 5 0 0 82 9 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 57 29 6 6 2 0 0 86 8 578
2017 AS-01 58 28 7 5 2 0 0 86 7 172
2017 AS-02 57 27 8 7 1 0 0 84 8 157
2017 AS-03 48 37 8 6 2 0 0 85 8 118
2017 AS-04 74 22 2 2 0 0 0 95 2 46
2017 AS-05 68 24 2 6 0 0 0 92 6 49
2017 AS-06 40 40 0 14 6 0 0 80 20 15
2017 AS-07 54 31 0 15 0 0 0 85 15 13
2014 AS 54 33 5 6 2 0 0 87 8 531
2014 AS-01 59 29 5 7 1 0 0 88 7 168
2014 AS-02 55 30 5 6 3 0 0 85 9 165
2014 AS-03 42 48 7 3 0 0 0 90 3 86
2014 AS-04 52 30 4 11 2 0 0 83 13 46
2014 AS-05 57 30 3 5 5 0 0 86 11 37
2014 AS-07 73 27 0 0 0 0 0 100 0 15
2011 AS 53 31 8 5 4 0 0 84 9 633
2011 AS-01 55 29 9 4 3 1 0 84 7 200
2011 AS-02 49 35 8 3 5 0 0 84 8 207
2011 AS-03 49 33 9 9 1 0 0 82 10 103
2011 AS-04 61 18 0 14 7 0 0 80 20 44
2011 AS-05 42 40 7 5 7 0 0 81 12 43
2011 AS-06 83 0 8 0 8 0 0 83 8 12
2011 AS-07 74 22 4 0 0 0 0 96 0 23

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 41 36 11 8 3 0 0 78 11 578
2017 AS-01 40 36 12 7 4 0 1 77 11 172
2017 AS-02 35 39 13 9 3 0 0 75 12 157
2017 AS-03 41 38 7 11 3 1 0 80 14 118
2017 AS-04 56 33 7 5 0 0 0 89 5 46
2017 AS-05 53 29 8 8 2 0 0 82 10 49
2017 AS-06 27 47 14 13 0 0 0 73 13 15
2017 AS-07 54 23 23 0 0 0 0 77 0 13
2014 AS 42 37 9 7 3 0 1 80 11 531
2014 AS-01 41 37 8 10 4 1 1 78 14 168
2014 AS-02 40 40 10 5 4 0 0 80 10 165
2014 AS-03 38 43 8 8 1 0 1 82 9 86
2014 AS-04 50 33 9 9 0 0 0 83 9 46
2014 AS-05 51 24 14 5 3 0 3 78 8 37
2014 AS-07 60 27 0 0 0 0 13 100 0 15
2011 AS 41 36 9 9 4 0 1 77 13 640
2011 AS-01 37 40 9 9 5 1 1 77 14 200
2011 AS-02 43 34 10 9 3 0 0 79 12 207
2011 AS-03 40 31 13 13 2 0 1 71 15 106
2011 AS-04 36 45 2 11 5 0 0 82 16 44
2011 AS-05 38 30 11 6 13 0 2 70 20 47
2011 AS-06 58 42 0 0 0 0 0 100 0 12
2011 AS-07 61 26 9 4 0 0 0 87 4 23
2008 AS 36 40 12 8 2 0 1 78 10 509
2008 AS-01 32 44 10 10 4 0 0 76 14 173
2008 AS-02 45 35 10 5 2 1 2 81 8 166
2008 AS-03 32 38 16 11 0 0 3 72 11 73
2008 AS-04 28 38 21 10 3 0 0 66 14 29
2008 AS-05 41 41 14 3 0 0 0 83 3 29
2008 AS-06 27 55 9 0 0 0 9 90 0 11
2008 AS-07 32 55 9 5 0 0 0 86 5 22

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 37 15 6 3 0 0 75 10 576
2017 AS-01 31 37 21 6 5 0 0 68 11 172
2017 AS-02 33 41 13 9 3 0 1 75 12 157
2017 AS-03 39 32 17 7 3 2 0 72 10 118
2017 AS-04 48 40 5 4 0 0 2 91 5 45
2017 AS-05 51 39 6 4 0 0 0 90 4 49
2017 AS-06 44 41 8 7 0 0 0 85 7 14
2017 AS-07 69 23 8 0 0 0 0 92 0 13
2014 AS 36 36 15 8 5 0 0 72 13 531
2014 AS-01 32 34 19 8 7 0 1 66 15 168
2014 AS-02 33 35 17 10 5 0 0 68 15 165
2014 AS-03 35 47 10 5 3 0 0 81 8 86
2014 AS-04 48 30 13 7 2 0 0 78 9 46
2014 AS-05 41 32 14 5 8 0 0 73 14 37
2014 AS-07 67 27 7 0 0 0 0 93 0 15
2011 AS 41 33 14 6 5 0 0 75 12 633
2011 AS-01 39 28 17 8 8 1 0 67 16 198
2011 AS-02 40 36 15 5 3 0 1 77 8 206
2011 AS-03 42 35 13 5 5 0 0 77 10 104
2011 AS-04 42 40 5 7 7 0 0 81 14 43
2011 AS-05 43 35 9 9 4 0 0 78 13 46
2011 AS-06 42 42 0 8 8 0 0 83 17 12
2011 AS-07 61 22 13 4 0 0 0 83 4 23
2008 AS 35 41 12 8 4 0 0 77 11 509
2008 AS-01 33 39 15 9 4 0 1 72 13 173
2008 AS-02 37 43 11 5 2 1 0 81 8 166
2008 AS-03 30 43 15 11 1 0 0 73 12 74
2008 AS-04 32 43 7 11 7 0 0 75 18 28
2008 AS-05 38 52 0 3 7 0 0 90 10 29
2008 AS-06 36 55 0 9 0 0 0 91 9 11
2008 AS-07 59 27 9 0 5 0 0 86 5 22

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 37 9 6 2 0 0 82 9 573
2017 AS-01 40 37 12 6 4 0 1 78 10 171
2017 AS-02 38 40 12 7 3 0 0 78 10 156
2017 AS-03 44 37 8 8 2 1 0 82 10 118
2017 AS-04 62 32 2 2 2 0 0 93 4 45
2017 AS-05 59 33 4 4 0 0 0 92 4 49
2017 AS-06 46 54 0 0 0 0 0 100 0 13
2017 AS-07 77 23 0 0 0 0 0 100 0 13
2014 AS 42 36 12 7 3 0 0 78 10 530
2014 AS-01 36 37 14 8 5 0 1 74 13 167
2014 AS-02 39 35 15 8 3 0 0 74 12 165
2014 AS-03 40 43 10 5 2 0 0 83 7 86
2014 AS-04 50 41 4 4 0 0 0 91 4 46
2014 AS-05 54 22 11 5 8 0 0 76 14 37
2014 AS-07 80 13 7 0 0 0 0 93 0 15
2011 AS 46 35 8 5 4 0 0 82 10 638
2011 AS-01 36 36 13 9 6 1 0 73 15 199
2011 AS-02 48 34 9 5 2 0 1 83 7 206
2011 AS-03 48 42 5 3 3 0 0 90 6 106
2011 AS-04 52 27 7 7 7 0 0 80 14 44
2011 AS-05 53 32 4 4 6 0 0 85 11 47
2011 AS-06 58 42 0 0 0 0 0 100 0 12
2011 AS-07 65 30 0 0 4 0 0 96 4 23
2008 AS 46 39 7 5 2 0 0 85 7 511
2008 AS-01 39 39 11 9 3 0 0 77 12 173
2008 AS-02 50 37 8 3 2 1 0 87 5 167
2008 AS-03 42 47 7 3 0 1 0 90 3 74
2008 AS-04 52 38 3 3 3 0 0 90 7 29
2008 AS-05 59 31 0 3 7 0 0 90 10 29
2008 AS-06 45 45 0 9 0 0 0 91 9 11
2008 AS-07 68 32 0 0 0 0 0 100 0 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 57 35 5 3 1 1 0 92 4 573
2017 AS-01 57 34 5 3 1 0 0 91 3 171
2017 AS-02 51 38 6 3 1 1 0 90 4 156
2017 AS-03 52 35 7 3 2 1 0 88 5 118
2017 AS-04 73 25 0 2 0 0 0 98 2 45
2017 AS-05 69 29 2 0 0 0 0 98 0 48
2017 AS-06 57 43 0 0 0 0 0 100 0 14
2017 AS-07 54 38 8 0 0 0 0 92 0 13
2014 AS 53 34 8 3 2 0 1 87 5 530
2014 AS-01 52 36 8 2 1 0 1 88 4 168
2014 AS-02 52 34 8 3 2 0 0 87 5 164
2014 AS-03 51 36 8 2 1 0 1 88 4 86
2014 AS-04 57 33 2 7 2 0 0 89 9 46
2014 AS-05 57 24 8 3 3 0 5 86 6 37
2014 AS-07 73 20 0 7 0 0 0 93 7 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 56 25 10 5 4 1 0 82 9 576
2017 AS-01 52 31 13 2 2 0 0 83 4 172
2017 AS-02 57 24 8 6 5 0 0 81 11 157
2017 AS-03 50 26 13 3 5 3 0 78 9 118
2017 AS-04 73 16 5 7 0 0 0 89 7 45
2017 AS-05 75 16 2 6 0 0 0 92 6 49
2017 AS-06 42 36 0 15 7 0 0 78 22 14
2017 AS-07 46 23 8 8 15 0 0 69 23 13
2014 AS 47 33 9 5 5 0 0 81 10 530
2014 AS-01 51 30 7 6 4 1 1 83 10 167
2014 AS-02 44 36 9 4 6 0 0 81 10 165
2014 AS-03 37 43 10 6 3 0 0 80 9 86
2014 AS-04 52 26 15 4 2 0 0 78 7 46
2014 AS-05 59 24 0 8 8 0 0 84 16 37
2014 AS-07 60 27 7 7 0 0 0 87 7 15
2011 AS 51 29 9 5 3 0 1 82 9 639
2011 AS-01 55 29 10 4 2 2 1 85 6 200
2011 AS-02 52 28 9 6 4 0 1 80 10 206
2011 AS-03 49 35 8 5 3 0 1 85 8 106
2011 AS-04 39 32 16 11 2 0 0 70 14 44
2011 AS-05 51 26 4 9 9 0 2 78 17 47
2011 AS-06 50 25 8 0 8 0 8 82 9 12
2011 AS-07 52 35 9 4 0 0 0 87 4 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 25 12 6 6 2 12 72 14 576
2017 AS-01 35 23 12 5 6 2 17 71 14 172
2017 AS-02 37 23 16 5 5 3 11 70 12 157
2017 AS-03 34 27 15 5 8 1 10 69 14 118
2017 AS-04 51 29 2 5 0 0 13 92 5 45
2017 AS-05 47 24 4 14 6 2 2 74 21 49
2017 AS-06 28 29 14 7 14 0 7 62 22 14
2017 AS-07 15 38 8 8 15 0 15 64 27 13
2014 AS 33 23 11 9 8 3 13 66 21 530
2014 AS-01 29 20 13 5 12 5 15 62 22 167
2014 AS-02 34 26 9 9 7 4 12 71 19 165
2014 AS-03 28 26 9 12 8 0 17 65 24 86
2014 AS-04 48 24 9 9 4 2 4 77 14 46
2014 AS-05 35 16 11 19 11 3 5 56 32 37
2014 AS-07 33 20 7 7 0 0 33 80 10 15
2011 AS 36 22 11 9 10 1 11 66 22 640
2011 AS-01 39 17 11 7 9 2 16 68 19 200
2011 AS-02 39 22 10 9 10 0 9 68 21 207
2011 AS-03 36 24 17 8 8 2 5 64 18 106
2011 AS-04 36 30 11 7 11 0 5 69 19 44
2011 AS-05 26 28 6 13 21 4 2 57 36 47
2011 AS-06 33 33 0 17 8 0 8 73 27 12
2011 AS-07 9 17 9 13 9 0 43 46 38 23
2008 AS 39 25 9 9 9 1 8 70 20 510
2008 AS-01 40 27 6 9 7 3 9 75 18 173
2008 AS-02 46 19 8 8 8 1 9 73 18 166
2008 AS-03 32 24 15 14 11 0 4 59 25 74
2008 AS-04 34 38 3 7 17 0 0 72 24 29
2008 AS-05 34 34 14 3 7 0 7 74 11 29
2008 AS-06 36 18 0 9 18 0 18 67 33 11
2008 AS-07 18 23 23 18 5 0 14 47 26 22

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 42 12 7 4 0 0 78 11 578
2017 AS-01 33 40 15 7 5 0 0 73 12 172
2017 AS-02 32 43 13 8 4 0 0 76 11 157
2017 AS-03 31 43 13 8 4 1 0 75 12 118
2017 AS-04 58 30 5 4 0 0 2 91 4 46
2017 AS-05 39 51 2 8 0 0 0 90 8 49
2017 AS-06 27 67 6 0 0 0 0 94 0 15
2017 AS-07 54 31 8 8 0 0 0 85 8 13
2014 AS 31 42 14 9 5 0 0 73 14 531
2014 AS-01 32 39 15 8 7 0 0 71 14 168
2014 AS-02 27 41 16 10 4 1 0 69 15 165
2014 AS-03 27 49 12 12 1 0 0 76 13 86
2014 AS-04 35 43 11 7 4 0 0 78 11 46
2014 AS-05 38 35 11 11 5 0 0 73 16 37
2014 AS-07 53 47 0 0 0 0 0 100 0 15
2011 AS 39 37 13 6 5 0 0 76 11 638
2011 AS-01 38 33 15 8 6 1 1 71 14 200
2011 AS-02 37 41 15 3 4 0 0 78 7 205
2011 AS-03 39 42 9 8 2 0 0 80 10 106
2011 AS-04 41 32 9 9 7 2 0 74 16 44
2011 AS-05 47 30 4 4 15 0 0 77 19 47
2011 AS-06 42 42 8 0 8 0 0 83 8 12
2011 AS-07 48 30 13 4 4 0 0 78 9 23
2008 AS 36 41 12 7 4 0 0 78 10 509
2008 AS-01 31 46 15 6 3 0 0 77 9 171
2008 AS-02 39 37 14 7 4 1 0 76 10 167
2008 AS-03 30 46 12 7 5 0 0 76 12 74
2008 AS-04 45 34 7 10 3 0 0 79 14 29
2008 AS-05 45 38 3 10 3 0 0 83 14 29
2008 AS-06 45 36 0 18 0 0 0 82 18 11
2008 AS-07 55 41 0 5 0 0 0 95 5 22

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 37 15 7 6 1 0 72 13 578
2017 AS-01 34 31 17 9 7 1 1 67 16 172
2017 AS-02 32 39 18 6 4 1 0 72 10 157
2017 AS-03 30 38 13 11 7 2 1 69 18 118
2017 AS-04 49 40 4 6 0 0 0 89 6 46
2017 AS-05 47 38 6 4 4 0 0 86 8 49
2017 AS-06 20 54 20 0 7 0 0 74 7 15
2017 AS-07 38 23 23 0 15 0 0 62 15 13
2014 AS 30 37 15 10 6 0 1 68 17 530
2014 AS-01 33 34 17 10 5 0 1 68 15 168
2014 AS-02 27 35 17 12 9 0 1 62 21 165
2014 AS-03 28 42 12 14 4 0 0 71 18 85
2014 AS-04 28 50 15 4 2 0 0 78 7 46
2014 AS-05 32 32 16 8 11 0 0 65 19 37
2014 AS-07 47 40 13 0 0 0 0 87 0 15
2011 AS 35 35 13 10 7 0 0 71 16 637
2011 AS-01 33 40 13 8 6 1 0 73 14 199
2011 AS-02 39 32 13 12 4 0 0 71 16 205
2011 AS-03 34 37 13 11 5 0 0 71 16 106
2011 AS-04 34 32 11 7 14 2 0 67 21 44
2011 AS-05 28 36 11 13 13 0 0 64 26 47
2011 AS-06 42 25 17 8 8 0 0 67 17 12
2011 AS-07 48 30 9 0 13 0 0 78 13 23

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 44 13 7 2 0 1 79 8 577
2017 AS-01 33 46 11 8 1 0 1 80 9 171
2017 AS-02 33 46 13 4 3 0 1 79 8 157
2017 AS-03 32 42 19 6 0 1 0 75 6 118
2017 AS-04 52 33 9 6 0 0 0 85 6 46
2017 AS-05 37 45 6 10 2 0 0 81 12 49
2017 AS-06 27 53 7 13 0 0 0 80 13 15
2017 AS-07 38 46 8 8 0 0 0 85 8 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 40 10 2 1 1 0 86 4 577
2017 AS-01 41 40 12 2 2 2 1 83 4 172
2017 AS-02 39 47 9 3 1 1 0 87 4 156
2017 AS-03 43 40 12 3 1 2 0 85 3 118
2017 AS-04 65 28 2 4 0 0 0 93 4 46
2017 AS-05 47 41 10 2 0 0 0 88 2 49
2017 AS-06 40 47 7 6 0 0 0 87 6 15
2017 AS-07 85 8 8 0 0 0 0 92 0 13
2014 AS 39 42 10 4 3 1 1 82 7 531
2014 AS-01 41 39 11 4 4 2 1 81 8 168
2014 AS-02 36 42 15 2 3 1 1 80 6 165
2014 AS-03 31 51 6 9 2 0 0 83 12 86
2014 AS-04 41 46 7 0 7 0 0 87 7 46
2014 AS-05 54 27 8 5 3 0 3 83 8 37
2014 AS-07 60 40 0 0 0 0 0 100 0 15
2011 AS 44 39 9 4 2 1 0 84 7 638
2011 AS-01 43 41 8 5 2 1 1 86 7 199
2011 AS-02 43 39 13 2 1 0 0 83 3 206
2011 AS-03 42 44 6 6 3 0 0 86 8 106
2011 AS-04 50 30 9 2 7 2 0 81 9 44
2011 AS-05 49 28 11 9 4 0 0 77 13 47
2011 AS-06 42 42 0 17 0 0 0 83 17 12
2011 AS-07 52 35 4 4 4 0 0 87 9 23
2008 AS 40 42 11 4 2 1 1 83 6 510
2008 AS-01 42 38 13 3 2 1 1 81 6 173
2008 AS-02 40 44 10 3 2 1 0 85 5 166
2008 AS-03 38 46 8 5 1 0 1 85 7 74
2008 AS-04 34 45 10 10 0 0 0 79 10 29
2008 AS-05 45 34 10 7 3 0 0 79 10 29
2008 AS-06 45 36 9 9 0 0 0 82 9 11
2008 AS-07 50 50 0 0 0 0 0 100 0 22

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 37 13 5 5 1 0 76 10 575
2017 AS-01 32 39 14 7 7 1 0 72 14 171
2017 AS-02 34 43 14 5 4 0 0 77 9 156
2017 AS-03 38 30 18 6 7 2 0 69 13 117
2017 AS-04 59 33 4 4 0 0 0 91 4 46
2017 AS-05 47 41 8 2 0 2 0 90 2 49
2017 AS-06 60 40 0 0 0 0 0 100 0 15
2017 AS-07 54 8 15 8 15 0 0 62 23 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 54 33 10 2 1 0 0 87 3 577
2017 AS-01 47 34 15 2 1 0 0 81 3 171
2017 AS-02 51 37 9 2 1 0 0 88 3 157
2017 AS-03 56 29 8 4 2 1 0 86 6 118
2017 AS-04 67 29 4 0 0 0 0 96 0 46
2017 AS-05 65 31 4 0 0 0 0 96 0 49
2017 AS-06 47 40 6 7 0 0 0 87 7 15
2017 AS-07 77 15 8 0 0 0 0 92 0 13
2014 AS 61 29 6 2 2 0 0 90 4 531
2014 AS-01 57 29 8 4 3 0 0 86 7 168
2014 AS-02 62 28 7 1 2 0 0 90 4 165
2014 AS-03 60 35 2 2 0 0 0 95 2 86
2014 AS-04 59 33 9 0 0 0 0 91 0 46
2014 AS-05 65 22 8 0 5 0 0 86 5 37
2014 AS-07 93 7 0 0 0 0 0 100 0 15
2011 AS 59 32 6 2 1 0 0 91 3 640
2011 AS-01 56 32 8 4 1 1 0 88 4 200
2011 AS-02 61 33 6 0 0 0 0 94 0 207
2011 AS-03 61 34 5 0 0 0 0 95 0 106
2011 AS-04 59 30 5 7 0 0 0 89 7 44
2011 AS-05 57 23 11 2 6 0 0 81 9 47
2011 AS-06 50 42 0 8 0 0 0 92 8 12
2011 AS-07 65 17 9 4 4 0 0 83 9 23

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 37 14 7 3 0 1 76 10 573
2017 AS-01 26 47 13 8 4 0 2 75 12 170
2017 AS-02 37 33 20 6 4 0 1 70 10 157
2017 AS-03 37 32 19 6 4 2 0 70 10 116
2017 AS-04 58 33 0 9 0 0 0 91 9 46
2017 AS-05 52 42 2 4 0 0 0 94 4 48
2017 AS-06 27 60 13 0 0 0 0 87 0 15
2017 AS-07 77 8 8 8 0 0 0 85 8 13
2014 AS 28 41 12 11 7 0 0 70 18 531
2014 AS-01 25 43 11 12 8 0 1 68 21 168
2014 AS-02 25 38 16 12 8 1 1 64 20 165
2014 AS-03 33 38 17 8 3 0 0 71 12 86
2014 AS-04 28 48 4 13 7 0 0 76 20 46
2014 AS-05 35 43 3 11 8 0 0 78 19 37
2014 AS-07 67 33 0 0 0 0 0 100 0 15
2011 AS 39 35 13 8 5 0 0 75 12 640
2011 AS-01 35 37 15 8 5 1 1 73 13 200
2011 AS-02 39 34 16 6 4 0 0 73 10 207
2011 AS-03 35 42 11 7 5 0 0 77 11 106
2011 AS-04 43 32 5 16 5 0 0 75 20 44
2011 AS-05 43 34 6 9 9 0 0 77 17 47
2011 AS-06 67 17 0 17 0 0 0 83 17 12
2011 AS-07 61 26 4 0 9 0 0 87 9 23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 37 11 6 3 0 0 80 9 575
2017 AS-01 38 34 18 5 5 0 1 72 10 170
2017 AS-02 42 38 10 6 4 0 1 81 10 157
2017 AS-03 38 35 14 10 3 1 0 73 13 118
2017 AS-04 52 41 5 2 0 0 0 93 2 46
2017 AS-05 56 39 0 4 0 0 0 96 4 48
2017 AS-06 46 54 0 0 0 0 0 100 0 15
2017 AS-07 62 23 8 0 8 0 0 85 8 13
2014 AS 38 37 13 7 5 0 0 74 13 530
2014 AS-01 36 37 14 5 7 0 0 73 13 167
2014 AS-02 33 39 15 7 7 0 1 72 13 165
2014 AS-03 40 31 13 14 2 0 0 71 16 86
2014 AS-04 41 39 9 9 2 0 0 80 11 46
2014 AS-05 43 38 11 5 3 0 0 81 8 37
2014 AS-07 73 20 7 0 0 0 0 93 0 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 36 12 5 2 0 0 80 8 576
2017 AS-01 41 35 16 5 3 0 0 76 8 171
2017 AS-02 46 37 8 4 3 0 1 84 8 157
2017 AS-03 41 36 13 7 2 1 0 78 9 118
2017 AS-04 56 33 4 7 0 0 0 89 7 46
2017 AS-05 46 40 8 6 0 0 0 85 6 48
2017 AS-06 40 40 13 7 0 0 0 80 7 15
2017 AS-07 46 38 15 0 0 0 0 85 0 13
2014 AS 39 40 12 6 3 0 0 79 9 530
2014 AS-01 35 42 11 8 4 1 1 78 11 168
2014 AS-02 38 42 12 4 4 0 0 80 8 165
2014 AS-03 37 44 12 7 0 0 0 81 7 86
2014 AS-04 39 37 15 7 2 0 0 76 9 46
2014 AS-05 54 19 16 5 3 0 3 75 8 37
2014 AS-07 67 27 0 7 0 0 0 93 7 15
2011 AS 45 38 9 4 3 0 1 83 7 637
2011 AS-01 46 37 10 4 3 1 1 84 6 200
2011 AS-02 45 39 9 4 2 0 0 85 6 206
2011 AS-03 46 38 8 5 2 0 1 85 7 106
2011 AS-04 43 34 9 7 7 0 0 77 14 44
2011 AS-05 39 37 15 4 4 0 0 76 9 46
2011 AS-06 42 42 0 8 8 0 0 83 17 12
2011 AS-07 41 41 14 0 5 0 0 82 5 22

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 37 10 5 2 0 0 83 7 577
2017 AS-01 45 34 10 6 4 0 0 80 10 171
2017 AS-02 44 40 9 4 2 0 0 85 6 157
2017 AS-03 40 39 14 3 3 2 0 80 6 118
2017 AS-04 60 31 4 4 0 0 0 91 4 46
2017 AS-05 55 36 4 4 0 0 0 92 4 49
2017 AS-06 40 53 0 7 0 0 0 93 7 15
2017 AS-07 69 23 8 0 0 0 0 92 0 13
2014 AS 44 37 11 4 4 0 0 81 8 531
2014 AS-01 39 41 10 5 5 0 0 80 10 168
2014 AS-02 44 35 11 5 4 1 0 79 10 165
2014 AS-03 40 43 15 2 0 0 0 83 2 86
2014 AS-04 43 41 9 2 4 0 0 85 7 46
2014 AS-05 54 24 14 3 5 0 0 78 8 37
2014 AS-07 80 20 0 0 0 0 0 100 0 15
2011 AS 44 38 9 5 3 0 0 82 8 639
2011 AS-01 42 38 10 7 4 1 0 80 10 200
2011 AS-02 42 43 10 4 1 0 0 84 5 206
2011 AS-03 44 41 8 5 2 0 0 85 7 106
2011 AS-04 45 34 9 2 9 0 0 80 11 44
2011 AS-05 49 28 6 13 4 0 0 77 17 47
2011 AS-06 67 17 8 0 8 0 0 83 8 12
2011 AS-07 52 35 4 4 4 0 0 87 9 23
2008 AS 44 42 7 4 3 0 0 86 6 510
2008 AS-01 42 42 9 4 2 0 1 85 6 173
2008 AS-02 46 40 7 4 2 1 0 86 7 167
2008 AS-03 34 55 8 0 3 0 0 89 3 74
2008 AS-04 46 32 11 4 7 0 0 79 11 28
2008 AS-05 55 38 0 3 3 0 0 93 7 29
2008 AS-06 55 27 0 18 0 0 0 82 18 11
2008 AS-07 55 45 0 0 0 0 0 100 0 22

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 41 38 13 5 2 0 1 80 6 577
2017 AS-01 57 32 6 3 1 0 1 90 4 171
2017 AS-02 40 42 15 4 0 0 0 82 4 157
2017 AS-03 43 40 9 6 2 1 0 83 8 118
2017 AS-04 30 37 24 2 2 0 4 70 5 46
2017 AS-05 20 41 27 8 4 0 0 61 12 49
2017 AS-06 20 32 21 20 7 0 0 52 27 15
2017 AS-07 8 46 31 0 15 0 0 54 15 13
2014 AS 44 35 15 3 2 0 0 79 5 531
2014 AS-01 55 32 11 0 1 1 0 88 1 168
2014 AS-02 40 41 14 3 2 0 0 81 5 165
2014 AS-03 40 37 15 5 3 0 0 77 8 86
2014 AS-04 33 28 30 7 0 0 2 62 7 46
2014 AS-05 35 24 27 11 3 0 0 59 14 37
2014 AS-07 33 40 13 13 0 0 0 73 13 15
2011 AS 42 35 14 5 3 0 0 78 8 638
2011 AS-01 49 35 12 2 1 1 1 85 3 199
2011 AS-02 44 33 14 6 3 0 0 78 9 207
2011 AS-03 37 37 17 4 5 0 0 74 9 105
2011 AS-04 30 36 25 7 2 0 0 66 9 44
2011 AS-05 28 36 17 6 11 0 2 65 17 47
2011 AS-06 33 58 0 8 0 0 0 92 8 12
2011 AS-07 30 35 13 17 4 0 0 65 22 23
2008 AS 28 38 21 8 5 0 0 66 13 510
2008 AS-01 39 35 17 6 3 0 0 74 9 172
2008 AS-02 32 37 17 10 4 0 0 69 14 167
2008 AS-03 18 42 27 7 7 0 0 59 14 74
2008 AS-04 14 24 48 10 3 0 0 38 14 29
2008 AS-05 10 55 10 10 14 0 0 66 24 29
2008 AS-06 18 45 27 9 0 0 0 64 9 11
2008 AS-07 5 45 41 5 5 0 0 50 9 22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 8 24 35 18 10 1 4 29 33 572
2017 AS-01 3 17 35 23 12 4 6 38 23 171
2017 AS-02 8 26 34 19 10 0 4 29 35 156
2017 AS-03 8 26 34 16 12 2 3 29 35 116
2017 AS-04 7 31 49 7 6 0 0 13 38 45
2017 AS-05 8 31 39 15 2 0 4 17 42 48
2017 AS-06 27 27 20 20 7 0 0 27 54 15
2017 AS-07 31 23 15 8 23 0 0 31 54 13
2014 AS 7 29 36 17 8 1 2 26 37 530
2014 AS-01 5 27 35 20 10 2 2 31 33 168
2014 AS-02 5 34 29 18 10 1 3 29 41 164
2014 AS-03 15 28 40 12 5 0 1 16 44 86
2014 AS-04 9 22 54 9 4 0 2 13 31 46
2014 AS-05 3 32 41 16 5 0 3 22 36 37
2014 AS-07 13 27 13 40 7 0 0 47 40 15
2011 AS 13 25 33 17 7 0 4 26 39 636
2011 AS-01 9 17 33 24 11 2 5 37 27 200
2011 AS-02 14 24 33 18 7 0 5 26 39 205
2011 AS-03 12 33 37 11 6 0 3 17 46 104
2011 AS-04 18 32 39 9 2 0 0 11 50 44
2011 AS-05 23 34 21 15 4 0 2 20 59 47
2011 AS-06 17 33 25 8 8 0 8 18 55 12
2011 AS-07 17 22 43 13 4 0 0 17 39 23
2008 AS 11 34 31 15 6 0 3 21 46 508
2008 AS-01 9 30 33 16 8 0 4 25 41 170
2008 AS-02 10 35 28 17 7 1 3 25 46 167
2008 AS-03 8 47 31 8 4 0 1 12 56 74
2008 AS-04 17 41 21 14 7 0 0 21 59 29
2008 AS-05 21 17 45 17 0 0 0 17 38 29
2008 AS-06 27 18 45 9 0 0 0 9 45 11
2008 AS-07 5 50 36 9 0 0 0 9 55 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 6 16 25 25 17 4 8 47 25 570
2017 AS-01 6 13 23 22 19 7 9 49 23 170
2017 AS-02 6 11 27 27 18 2 8 50 19 156
2017 AS-03 4 21 27 23 15 4 7 42 28 116
2017 AS-04 4 16 24 31 15 0 9 51 22 45
2017 AS-05 6 19 23 29 10 4 9 45 29 48
2017 AS-06 0 35 15 28 15 7 0 46 38 14
2017 AS-07 15 38 8 23 15 0 0 38 54 13
2014 AS 5 16 30 24 18 3 4 45 23 529
2014 AS-01 4 15 29 24 20 5 4 48 20 168
2014 AS-02 4 15 29 27 15 4 6 46 21 163
2014 AS-03 8 20 31 23 15 0 2 39 29 86
2014 AS-04 4 22 43 13 15 2 0 29 27 46
2014 AS-05 8 16 24 24 19 3 5 47 26 37
2014 AS-07 7 7 20 40 27 0 0 67 13 15
2011 AS 7 13 29 27 15 3 6 46 22 634
2011 AS-01 5 9 29 27 20 5 7 53 15 199
2011 AS-02 7 14 31 28 14 1 6 45 22 203
2011 AS-03 7 16 30 26 12 5 5 42 25 105
2011 AS-04 7 18 27 34 9 2 2 45 26 44
2011 AS-05 17 15 21 26 15 4 2 43 34 47
2011 AS-06 17 17 17 33 0 0 17 40 40 12
2011 AS-07 17 9 39 26 4 0 4 32 27 23
2008 AS 7 24 29 23 13 2 3 37 32 510
2008 AS-01 5 24 28 21 15 2 4 39 31 172
2008 AS-02 7 18 31 23 14 4 4 40 27 167
2008 AS-03 5 32 30 20 7 3 3 29 40 74
2008 AS-04 10 34 21 24 10 0 0 34 45 29
2008 AS-05 10 14 28 38 10 0 0 48 24 29
2008 AS-06 9 36 18 27 9 0 0 36 45 11
2008 AS-07 0 32 32 23 14 0 0 36 32 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 15 25 31 15 7 2 5 24 43 575
2017 AS-01 10 24 24 21 10 3 8 35 38 171
2017 AS-02 13 29 34 13 5 1 5 19 45 157
2017 AS-03 20 22 32 11 9 2 4 21 45 117
2017 AS-04 20 22 41 11 4 0 2 15 42 46
2017 AS-05 19 28 35 12 0 0 6 13 50 49
2017 AS-06 14 14 43 14 15 0 0 29 28 14
2017 AS-07 8 38 31 8 15 0 0 23 46 13
2014 AS 20 26 30 12 7 2 3 20 48 528
2014 AS-01 21 20 28 17 10 1 4 28 43 167
2014 AS-02 17 26 34 9 6 4 4 17 47 164
2014 AS-03 26 31 29 6 7 1 0 13 57 85
2014 AS-04 20 35 30 11 4 0 0 15 54 46
2014 AS-05 22 27 32 8 5 0 5 14 51 37
2014 AS-07 13 13 33 33 7 0 0 40 27 15
2011 AS 16 27 31 13 8 1 4 22 45 636
2011 AS-01 15 23 31 13 12 2 6 26 41 198
2011 AS-02 13 27 31 15 8 1 4 24 43 205
2011 AS-03 13 31 34 13 6 1 2 19 46 106
2011 AS-04 20 41 27 7 2 2 0 9 63 44
2011 AS-05 28 23 32 9 4 0 4 13 53 47
2011 AS-06 25 25 17 17 8 0 8 27 55 12
2011 AS-07 13 30 39 13 4 0 0 17 43 23
2008 AS 16 27 32 14 6 1 3 22 45 507
2008 AS-01 15 27 27 15 8 2 6 25 46 170
2008 AS-02 13 26 36 14 7 1 4 22 40 166
2008 AS-03 20 30 34 9 5 0 1 15 51 74
2008 AS-04 24 24 34 14 3 0 0 17 48 29
2008 AS-05 10 28 34 24 3 0 0 28 38 29
2008 AS-06 27 27 18 18 9 0 0 27 55 11
2008 AS-07 14 36 36 9 5 0 0 14 50 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 7 16 33 25 13 1 4 41 24 570
2017 AS-01 5 13 22 26 23 2 9 55 20 170
2017 AS-02 4 15 38 27 10 2 4 39 20 155
2017 AS-03 12 16 29 29 11 2 1 41 29 116
2017 AS-04 9 13 49 18 9 0 2 27 23 45
2017 AS-05 8 20 49 18 2 0 2 21 29 49
2017 AS-06 7 20 40 26 7 0 0 33 27 15
2017 AS-07 23 31 23 8 8 0 8 17 58 13
2014 AS 6 16 38 26 10 1 2 38 23 528
2014 AS-01 6 11 30 30 18 2 2 50 18 168
2014 AS-02 4 17 43 24 7 1 4 33 22 162
2014 AS-03 12 23 31 28 5 1 0 33 35 86
2014 AS-04 7 20 43 22 7 2 0 29 27 46
2014 AS-05 3 16 62 11 5 0 3 17 19 37
2014 AS-07 7 20 20 47 7 0 0 53 27 15
2011 AS 8 17 37 25 9 1 4 36 25 635
2011 AS-01 5 11 37 27 14 2 5 44 17 199
2011 AS-02 6 19 35 27 9 0 3 37 26 206
2011 AS-03 8 12 43 25 9 0 4 35 20 104
2011 AS-04 7 30 41 18 5 0 0 23 36 44
2011 AS-05 22 30 26 15 4 0 2 20 53 46
2011 AS-06 17 17 25 25 8 0 8 36 36 12
2011 AS-07 13 13 57 17 0 0 0 17 26 23
2008 AS 7 26 33 24 8 0 3 33 34 508
2008 AS-01 4 25 30 26 12 0 4 39 30 171
2008 AS-02 7 25 30 27 8 0 2 36 33 166
2008 AS-03 11 23 36 22 5 0 3 28 35 74
2008 AS-04 10 38 38 10 3 0 0 14 48 29
2008 AS-05 10 21 45 21 3 0 0 24 31 29
2008 AS-06 18 9 36 27 9 0 0 36 27 11
2008 AS-07 5 45 45 5 0 0 0 5 50 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 11 19 29 19 15 1 6 37 32 573
2017 AS-01 7 14 25 19 22 2 11 47 24 169
2017 AS-02 10 15 28 28 13 0 5 44 26 157
2017 AS-03 13 21 28 16 16 2 3 35 36 117
2017 AS-04 9 24 40 7 13 0 7 21 36 45
2017 AS-05 19 30 34 8 2 0 6 11 52 49
2017 AS-06 0 54 26 13 7 0 0 20 54 15
2017 AS-07 23 23 38 15 0 0 0 15 46 13
2014 AS 14 21 29 17 12 1 5 32 38 530
2014 AS-01 10 17 26 20 21 1 5 43 29 168
2014 AS-02 15 17 32 18 11 1 7 31 34 164
2014 AS-03 21 26 26 15 8 0 5 24 49 86
2014 AS-04 9 37 35 11 7 2 0 18 47 46
2014 AS-05 19 27 27 11 5 0 11 18 51 37
2014 AS-07 13 20 27 40 0 0 0 40 33 15
2011 AS 14 20 31 19 9 0 6 30 36 636
2011 AS-01 9 16 30 23 14 1 7 40 27 198
2011 AS-02 13 17 34 20 11 0 6 33 31 206
2011 AS-03 14 26 30 17 6 1 6 24 43 105
2011 AS-04 18 27 32 14 5 0 5 19 48 44
2011 AS-05 23 32 28 6 4 0 6 11 59 47
2011 AS-06 17 17 33 17 0 0 17 20 40 12
2011 AS-07 22 35 30 13 0 0 0 13 57 23
2008 AS 13 29 29 16 10 0 3 27 43 507
2008 AS-01 12 25 26 18 14 1 5 34 39 171
2008 AS-02 9 29 31 18 11 0 2 30 39 165
2008 AS-03 16 34 27 15 5 0 3 21 51 74
2008 AS-04 21 34 34 7 3 0 0 10 55 29
2008 AS-05 21 38 24 14 3 0 0 17 59 29
2008 AS-06 18 18 27 27 9 0 0 36 36 11
2008 AS-07 14 27 50 9 0 0 0 9 41 22

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 12 20 25 21 13 3 7 37 35 574
2017 AS-01 11 11 22 22 19 5 10 48 26 170
2017 AS-02 11 23 25 20 13 2 7 36 36 156
2017 AS-03 13 22 25 23 9 3 4 35 38 118
2017 AS-04 11 31 27 16 7 2 7 24 46 45
2017 AS-05 12 26 30 16 10 0 4 28 41 49
2017 AS-06 20 20 27 20 7 7 0 29 43 15
2017 AS-07 31 15 31 15 8 0 0 23 46 13
2014 AS 6 15 26 26 18 3 6 48 23 528
2014 AS-01 6 10 18 26 28 7 5 62 18 166
2014 AS-02 5 20 26 24 15 2 8 44 27 164
2014 AS-03 8 19 26 34 8 2 3 44 28 86
2014 AS-04 2 13 43 22 11 0 9 36 17 46
2014 AS-05 11 16 32 16 19 0 5 37 29 37
2014 AS-07 7 0 27 53 13 0 0 67 7 15
2011 AS 7 18 27 22 15 3 8 42 28 633
2011 AS-01 3 13 22 24 22 6 10 55 19 198
2011 AS-02 8 20 25 25 12 2 8 40 31 204
2011 AS-03 7 18 33 22 14 1 5 38 26 105
2011 AS-04 11 23 36 9 11 2 7 23 38 44
2011 AS-05 22 24 26 15 9 0 4 25 48 46
2011 AS-06 0 17 42 17 8 0 17 30 20 12
2011 AS-07 4 26 26 30 9 0 4 41 32 23
2008 AS 13 27 21 21 12 2 4 35 42 508
2008 AS-01 8 24 19 25 15 2 7 44 35 170
2008 AS-02 15 25 16 24 14 3 4 40 43 167
2008 AS-03 15 35 26 11 7 3 4 19 54 74
2008 AS-04 21 34 21 17 7 0 0 24 55 29
2008 AS-05 21 17 31 21 10 0 0 31 38 29
2008 AS-06 27 27 9 27 9 0 0 36 55 11
2008 AS-07 5 27 59 9 0 0 0 9 32 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 11 20 34 17 10 3 5 29 34 574
2017 AS-01 7 17 34 15 16 4 8 35 27 172
2017 AS-02 9 23 33 18 10 3 5 30 34 155
2017 AS-03 14 24 36 12 9 3 3 22 39 117
2017 AS-04 9 20 33 20 9 4 4 32 32 45
2017 AS-05 19 18 39 14 2 2 6 18 40 49
2017 AS-06 7 33 27 33 0 0 0 33 40 15
2017 AS-07 23 15 23 38 0 0 0 38 38 13
2014 AS 13 22 36 14 9 2 4 24 38 529
2014 AS-01 13 20 33 14 14 2 4 29 36 167
2014 AS-02 10 20 41 14 7 4 5 23 33 165
2014 AS-03 21 31 28 14 4 1 1 18 53 85
2014 AS-04 9 30 30 13 13 2 2 27 41 46
2014 AS-05 16 19 41 14 5 0 5 20 37 37
2014 AS-07 20 7 33 33 7 0 0 40 27 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 66 18 6 5 2 0 2 86 8 578
2017 AS-01 60 20 9 3 3 1 3 83 7 172
2017 AS-02 66 18 5 7 1 0 2 86 9 157
2017 AS-03 56 26 7 7 3 1 1 84 9 118
2017 AS-04 89 4 0 4 2 0 0 93 7 46
2017 AS-05 82 10 2 6 0 0 0 92 6 49
2017 AS-06 80 20 0 0 0 0 0 100 0 15
2017 AS-07 69 23 0 0 8 0 0 92 8 13
2014 AS 65 21 5 5 2 0 2 88 7 531
2014 AS-01 61 23 5 5 2 1 4 88 7 168
2014 AS-02 66 19 5 5 4 0 1 87 9 165
2014 AS-03 67 19 7 6 0 0 1 87 6 86
2014 AS-04 63 30 2 0 2 0 2 96 2 46
2014 AS-05 68 19 3 8 3 0 0 86 11 37
2014 AS-07 80 7 7 0 0 0 7 93 0 15
2011 AS 65 20 5 4 4 0 1 86 8 637
2011 AS-01 64 22 6 3 3 1 3 88 6 199
2011 AS-02 66 22 4 5 3 0 1 88 8 206
2011 AS-03 61 21 6 8 5 0 0 82 12 106
2011 AS-04 68 20 5 5 2 0 0 89 7 44
2011 AS-05 63 15 11 2 9 0 0 78 11 46
2011 AS-06 75 17 0 0 8 0 0 92 8 12
2011 AS-07 78 9 13 0 0 0 0 87 0 23
2008 AS 59 21 7 5 5 0 3 83 10 510
2008 AS-01 58 16 10 5 6 0 5 78 12 173
2008 AS-02 63 19 6 7 3 0 2 84 10 166
2008 AS-03 45 34 5 8 5 0 3 81 14 74
2008 AS-04 66 28 0 0 3 0 3 96 4 29
2008 AS-05 66 24 3 0 7 0 0 90 7 29
2008 AS-06 64 27 0 9 0 0 0 91 9 11
2008 AS-07 59 23 14 0 0 0 5 86 0 22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 33 14 11 5 4 5 68 17 576
2017 AS-01 23 28 15 13 8 5 8 59 23 172
2017 AS-02 28 32 15 13 6 3 3 64 20 157
2017 AS-03 24 35 21 8 3 4 6 66 11 116
2017 AS-04 41 44 2 4 2 4 2 91 7 46
2017 AS-05 39 39 6 8 0 2 6 84 9 49
2017 AS-06 60 27 7 0 7 0 0 86 7 15
2017 AS-07 46 38 0 8 8 0 0 85 15 13
2014 AS 34 32 15 6 5 3 4 71 12 529
2014 AS-01 28 33 15 7 6 5 7 69 15 168
2014 AS-02 35 30 17 8 3 2 4 70 12 164
2014 AS-03 36 29 21 5 6 2 1 67 11 86
2014 AS-04 44 31 9 4 2 4 4 83 7 45
2014 AS-05 35 41 11 5 5 0 3 78 11 37
2014 AS-07 60 27 7 7 0 0 0 87 7 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 48 29 8 8 5 1 0 78 14 578
2017 AS-01 46 25 10 13 6 1 0 71 19 172
2017 AS-02 47 33 5 8 6 1 0 81 14 157
2017 AS-03 39 34 14 6 5 2 0 74 11 118
2017 AS-04 69 22 2 4 2 0 0 91 7 46
2017 AS-05 55 35 6 4 0 0 0 90 4 49
2017 AS-06 72 21 0 7 0 0 0 93 7 15
2017 AS-07 54 15 8 8 15 0 0 69 23 13
2014 AS 47 31 8 8 5 1 0 79 13 531
2014 AS-01 46 31 7 10 5 1 0 78 16 168
2014 AS-02 47 30 10 7 5 1 1 78 12 165
2014 AS-03 45 34 9 8 3 0 0 79 12 86
2014 AS-04 52 33 7 7 0 0 2 87 7 46
2014 AS-05 43 32 14 8 3 0 0 76 11 37
2014 AS-07 80 13 0 0 7 0 0 93 7 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 38 12 8 3 1 0 77 11 578
2017 AS-01 40 32 14 8 5 1 0 72 14 172
2017 AS-02 33 42 14 6 3 1 1 76 10 157
2017 AS-03 29 43 15 9 1 3 0 74 10 118
2017 AS-04 54 37 4 2 2 0 0 91 5 46
2017 AS-05 41 39 8 10 0 2 0 81 10 49
2017 AS-06 67 27 7 0 0 0 0 93 0 15
2017 AS-07 31 46 8 8 8 0 0 77 15 13
2014 AS 34 38 13 10 2 2 1 74 13 530
2014 AS-01 37 34 12 10 2 2 2 75 12 168
2014 AS-02 34 33 18 11 2 1 1 69 14 165
2014 AS-03 29 42 13 13 1 1 1 73 14 86
2014 AS-04 35 50 2 7 0 2 4 91 7 46
2014 AS-05 31 44 8 11 6 0 0 75 17 36
2014 AS-07 67 27 0 7 0 0 0 93 7 15
2011 AS 34 36 11 10 5 2 2 72 16 639
2011 AS-01 38 32 12 9 4 3 3 74 13 199
2011 AS-02 30 39 13 10 6 1 1 71 16 207
2011 AS-03 35 37 9 10 6 1 2 74 17 106
2011 AS-04 25 45 9 18 2 0 0 70 20 44
2011 AS-05 30 32 17 9 13 0 0 62 21 47
2011 AS-06 67 8 0 8 17 0 0 75 25 12
2011 AS-07 39 35 4 9 4 4 4 81 14 23
2008 AS 29 42 12 9 4 3 1 74 14 510
2008 AS-01 32 36 14 9 5 3 1 71 14 173
2008 AS-02 31 41 11 10 4 3 1 75 14 167
2008 AS-03 19 52 12 10 3 4 0 74 13 73
2008 AS-04 28 52 7 7 3 3 0 82 11 29
2008 AS-05 31 45 7 14 3 0 0 76 17 29
2008 AS-06 36 36 18 0 9 0 0 73 9 11
2008 AS-07 32 50 14 5 0 0 0 82 5 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 31 15 8 5 7 1 70 14 578
2017 AS-01 30 27 16 10 5 9 2 64 18 172
2017 AS-02 27 34 22 7 4 6 1 65 12 157
2017 AS-03 30 36 14 8 3 8 1 72 12 118
2017 AS-04 56 22 7 5 4 7 0 84 9 46
2017 AS-05 49 26 4 12 4 4 0 79 17 49
2017 AS-06 47 27 14 7 0 7 0 78 7 15
2017 AS-07 31 46 8 0 15 0 0 77 15 13
2014 AS 34 28 17 9 4 7 2 67 14 530
2014 AS-01 33 24 18 8 5 10 2 65 15 168
2014 AS-02 32 21 19 13 4 10 1 60 18 165
2014 AS-03 30 36 20 9 1 3 0 69 11 86
2014 AS-04 33 43 11 4 4 0 4 80 9 46
2014 AS-05 44 28 8 11 6 3 0 74 17 36
2014 AS-07 60 27 7 0 7 0 0 87 7 15
2011 AS 34 27 14 10 8 5 2 66 19 639
2011 AS-01 31 24 15 11 8 9 3 62 21 199
2011 AS-02 33 30 14 8 9 5 1 67 18 207
2011 AS-03 36 30 14 12 6 2 0 67 18 106
2011 AS-04 36 30 14 9 7 5 0 69 17 44
2011 AS-05 36 23 13 11 15 2 0 61 26 47
2011 AS-06 58 8 17 8 8 0 0 67 17 12
2011 AS-07 52 17 4 13 4 4 4 76 19 23
2008 AS 31 34 12 9 7 6 1 69 18 509
2008 AS-01 31 28 13 12 9 8 0 64 22 173
2008 AS-02 32 34 12 8 7 4 2 71 16 166
2008 AS-03 19 48 12 5 8 7 0 72 15 73
2008 AS-04 34 34 10 14 3 3 0 71 18 29
2008 AS-05 41 28 7 10 10 3 0 71 21 29
2008 AS-06 27 45 9 9 9 0 0 73 18 11
2008 AS-07 50 41 5 5 0 0 0 91 5 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 17 24 18 16 6 16 3 51 27 578
2017 AS-01 16 21 15 13 10 21 4 49 31 172
2017 AS-02 13 23 20 16 8 17 4 45 29 157
2017 AS-03 15 25 23 17 3 14 3 48 24 118
2017 AS-04 24 24 27 9 2 11 4 56 13 46
2017 AS-05 29 33 6 18 2 10 2 70 23 49
2017 AS-06 27 34 19 0 7 14 0 70 8 15
2017 AS-07 23 8 8 54 0 8 0 33 58 13
2014 AS 17 25 18 15 8 13 3 51 28 529
2014 AS-01 18 21 21 11 11 16 2 47 27 168
2014 AS-02 15 26 20 16 8 10 5 49 28 165
2014 AS-03 14 25 14 22 8 15 1 46 37 85
2014 AS-04 15 26 17 13 2 17 9 56 21 46
2014 AS-05 25 33 14 17 6 6 0 62 24 36
2014 AS-07 40 40 0 20 0 0 0 80 20 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 35 9 7 2 1 0 82 9 576
2017 AS-01 43 33 12 8 2 2 0 78 10 171
2017 AS-02 47 36 5 7 5 0 0 83 12 157
2017 AS-03 42 40 13 3 1 1 0 83 4 117
2017 AS-04 63 33 0 4 0 0 0 96 4 46
2017 AS-05 45 39 6 10 0 0 0 84 10 49
2017 AS-06 73 20 0 7 0 0 0 93 7 15
2017 AS-07 31 38 31 0 0 0 0 69 0 13
2014 AS 46 41 6 4 1 1 0 88 6 529
2014 AS-01 52 37 6 2 2 1 0 89 5 167
2014 AS-02 41 48 5 4 1 1 0 90 5 165
2014 AS-03 44 40 7 8 0 1 0 85 8 86
2014 AS-04 48 37 9 2 0 2 2 89 2 46
2014 AS-05 47 36 6 8 3 0 0 83 11 36
2014 AS-07 60 40 0 0 0 0 0 100 0 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 34 10 5 2 0 1 82 8 577
2017 AS-01 45 34 13 5 2 0 1 80 7 172
2017 AS-02 49 29 10 8 3 0 1 79 12 157
2017 AS-03 41 40 9 6 3 1 0 82 9 117
2017 AS-04 61 28 9 2 0 0 0 89 2 46
2017 AS-05 53 34 6 2 2 0 2 90 4 49
2017 AS-06 46 33 21 0 0 0 0 79 0 15
2017 AS-07 23 62 8 0 8 0 0 85 8 13
2014 AS 49 33 10 5 3 0 0 83 8 531
2014 AS-01 52 28 10 5 4 1 1 81 9 168
2014 AS-02 45 39 9 4 3 0 0 84 7 165
2014 AS-03 49 31 12 6 2 0 0 80 8 86
2014 AS-04 54 28 11 4 0 2 0 84 4 46
2014 AS-05 46 41 5 3 5 0 0 86 8 37
2014 AS-07 67 27 7 0 0 0 0 93 0 15
2011 AS 47 30 10 8 5 0 0 77 13 638
2011 AS-01 50 31 10 4 6 1 0 81 10 200
2011 AS-02 49 27 11 10 3 0 0 76 13 207
2011 AS-03 50 30 7 10 5 0 0 79 14 105
2011 AS-04 37 33 14 7 9 0 0 70 16 43
2011 AS-05 32 34 15 9 11 0 0 66 19 47
2011 AS-06 42 33 8 17 0 0 0 75 17 12
2011 AS-07 48 30 9 9 4 0 0 78 13 23
2008 AS 37 34 12 9 7 1 0 71 17 511
2008 AS-01 35 34 13 10 9 0 0 69 18 173
2008 AS-02 42 31 13 8 5 1 1 74 13 167
2008 AS-03 27 35 11 14 12 1 0 63 26 74
2008 AS-04 31 41 17 3 7 0 0 72 10 29
2008 AS-05 48 31 7 3 10 0 0 79 14 29
2008 AS-06 27 55 18 0 0 0 0 82 0 11
2008 AS-07 41 41 5 9 5 0 0 82 14 22

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 51 29 11 4 3 1 1 82 7 578
2017 AS-01 52 27 12 4 3 0 2 81 7 172
2017 AS-02 49 29 13 4 3 1 1 80 7 157
2017 AS-03 46 31 12 3 4 2 2 80 8 118
2017 AS-04 61 28 7 5 0 0 0 89 5 46
2017 AS-05 57 36 4 0 0 2 0 96 0 49
2017 AS-06 60 34 6 0 0 0 0 94 0 15
2017 AS-07 38 23 8 23 8 0 0 62 31 13
2014 AS 52 26 11 6 2 2 1 80 8 531
2014 AS-01 56 21 11 7 3 2 1 79 10 168
2014 AS-02 48 32 12 5 2 1 1 81 7 165
2014 AS-03 48 30 9 9 1 1 1 80 11 86
2014 AS-04 54 20 17 7 0 2 0 76 7 46
2014 AS-05 57 27 11 0 5 0 0 84 5 37
2014 AS-07 87 13 0 0 0 0 0 100 0 15
2011 AS 51 29 9 6 3 2 0 81 10 639
2011 AS-01 53 30 8 5 3 3 0 85 8 200
2011 AS-02 53 28 9 5 4 1 0 81 9 207
2011 AS-03 51 29 11 8 1 0 0 80 9 105
2011 AS-04 39 34 11 9 2 2 2 76 12 44
2011 AS-05 38 28 11 9 11 4 0 69 20 47
2011 AS-06 50 33 0 17 0 0 0 83 17 12
2011 AS-07 61 22 13 0 4 0 0 83 4 23
2008 AS 43 30 13 6 5 2 1 75 12 511
2008 AS-01 39 30 15 6 8 1 1 71 14 173
2008 AS-02 48 30 12 5 1 2 1 81 7 167
2008 AS-03 36 30 14 5 9 5 0 70 16 74
2008 AS-04 38 34 17 3 7 0 0 72 10 29
2008 AS-05 55 17 14 3 10 0 0 72 14 29
2008 AS-06 45 27 18 9 0 0 0 73 9 11
2008 AS-07 50 36 0 9 5 0 0 86 14 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 50 30 10 6 2 1 1 81 9 576
2017 AS-01 48 30 13 4 1 1 2 81 5 172
2017 AS-02 46 34 10 5 4 1 1 82 9 155
2017 AS-03 45 27 11 13 3 1 0 72 17 118
2017 AS-04 63 26 2 9 0 0 0 89 9 46
2017 AS-05 64 26 6 4 0 0 0 90 4 49
2017 AS-06 66 20 6 7 0 0 0 87 7 15
2017 AS-07 46 38 8 0 8 0 0 85 8 13
2014 AS 52 31 8 6 3 0 0 83 9 531
2014 AS-01 52 31 7 5 4 1 0 84 10 168
2014 AS-02 50 35 7 6 2 0 0 84 8 165
2014 AS-03 50 28 10 8 3 0 0 78 12 86
2014 AS-04 59 30 7 4 0 0 0 89 4 46
2014 AS-05 57 27 11 3 3 0 0 84 5 37
2014 AS-07 73 13 7 7 0 0 0 87 7 15
2011 AS 48 32 9 6 5 0 0 80 10 638
2011 AS-01 50 31 8 5 6 2 0 82 10 199
2011 AS-02 50 30 12 5 3 0 0 80 8 207
2011 AS-03 48 35 7 9 2 0 0 83 10 105
2011 AS-04 36 39 9 9 7 0 0 75 16 44
2011 AS-05 34 36 11 6 13 0 0 70 19 47
2011 AS-06 67 25 8 0 0 0 0 92 0 12
2011 AS-07 52 30 9 4 4 0 0 83 9 23
2008 AS 39 35 10 8 7 0 0 75 15 509
2008 AS-01 33 37 11 11 8 1 1 70 19 172
2008 AS-02 46 33 9 7 5 0 0 79 12 166
2008 AS-03 24 46 14 3 12 1 0 71 15 74
2008 AS-04 48 28 10 10 3 0 0 76 14 29
2008 AS-05 62 21 7 7 3 0 0 83 10 29
2008 AS-06 55 27 18 0 0 0 0 82 0 11
2008 AS-07 45 36 0 14 5 0 0 82 18 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 79 14 3 2 1 0 1 94 3 578
2017 AS-01 77 13 4 2 2 0 2 92 4 172
2017 AS-02 79 15 3 2 0 0 1 95 2 157
2017 AS-03 70 21 3 3 3 1 1 92 5 118
2017 AS-04 98 2 0 0 0 0 0 100 0 46
2017 AS-05 86 12 0 2 0 0 0 98 2 49
2017 AS-06 86 7 6 0 0 0 0 94 0 15
2017 AS-07 77 15 8 0 0 0 0 92 0 13
2014 AS 81 13 2 2 1 0 2 95 3 530
2014 AS-01 77 13 3 2 2 1 3 93 4 167
2014 AS-02 83 12 2 1 1 0 1 95 2 165
2014 AS-03 78 16 1 1 1 0 2 96 2 86
2014 AS-04 85 11 4 0 0 0 0 96 0 46
2014 AS-05 76 16 3 5 0 0 0 92 5 37
2014 AS-07 100 0 0 0 0 0 0 100 0 15
2011 AS 79 12 3 3 3 0 1 91 5 639
2011 AS-01 79 10 6 2 2 1 2 91 4 200
2011 AS-02 84 11 0 3 2 0 0 94 5 207
2011 AS-03 73 19 3 3 2 0 0 92 5 105
2011 AS-04 77 11 7 2 2 0 0 89 5 44
2011 AS-05 68 15 4 4 9 0 0 83 13 47
2011 AS-06 92 8 0 0 0 0 0 100 0 12
2011 AS-07 78 9 9 0 4 0 0 87 4 23
2008 AS 80 12 2 2 2 0 2 94 4 510
2008 AS-01 76 13 2 2 3 1 3 93 5 173
2008 AS-02 86 8 1 1 1 0 2 96 2 166
2008 AS-03 70 20 1 4 3 0 1 92 7 74
2008 AS-04 86 10 0 0 0 0 3 100 0 29
2008 AS-05 90 7 0 3 0 0 0 97 3 29
2008 AS-06 82 9 9 0 0 0 0 91 0 11
2008 AS-07 77 9 5 9 0 0 0 86 9 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Som