2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	45	5	9	3	84	12	3464
2017	Part-time	63	31	1	6	0	94	6	109
2014	Full-time	36	44	6	10	3	80	13	3463
2014	Part-time	37	53	2	7	0	91	7	90
2011	Full-time	41	43	5	8	3	84	11	3834
2011	Part-time	41	51	3	2	3	92	5	79
2008	Full-time	42	42	5	8	2	85	10	3437
2008	Part-time	46	44	4	5	1	90	5	104

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	68	22	4	3	1	1	1	91	5	3456
2017	Part-time	76	14	1	7	0	1	0	92	7	109
2014	Full-time	66	23	6	3	1	1	1	90	4	3462
2014	Part-time	70	20	6	4	1	0	0	90	5	90
2011	Full-time	70	20	4	3	1	0	1	91	4	3831
2011	Part-time	73	23	3	1	0	0	0	96	1	78
2008	Full-time	68	22	4	3	2	0	1	91	5	3435
2008	Part-time	72	20	4	3	0	0	0	92	3	104

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	61	22	6	7	3	1	84	11	3458
2017	Part-time	68	19	7	2	4	0	87	6	109
2014	Full-time	56	24	7	8	4	1	81	11	3465
2014	Part-time	56	25	4	12	1	1	82	14	90
2011	Full-time	59	20	6	9	4	1	80	14	3831
2011	Part-time	71	16	3	8	3	0	87	10	79
2008	Full-time	58	21	6	10	4	1	79	14	3439
2008	Part-time	62	16	10	12	1	0	78	13	104

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	33	7	9	6	0	79	14	3462
2017	Part-time	61	26	5	5	2	1	88	8	109
2014	Full-time	47	34	7	8	4	0	81	12	3458
2014	Part-time	47	28	6	15	5	0	75	19	90
2011	Full-time	46	36	7	7	3	0	82	10	3811
2011	Part-time	47	35	10	5	3	0	82	8	79

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	38	12	11	6	0	0	72	17	3463
2017	Part-time	37	43	6	7	2	0	4	84	10	109
2014	Full-time	34	39	11	11	5	0	1	73	16	3463
2014	Part-time	30	47	12	5	4	0	2	79	9	90
2011	Full-time	32	41	13	9	4	0	1	74	13	3829
2011	Part-time	27	54	10	7	1	0	1	81	9	79
2008	Full-time	31	43	13	9	3	0	1	74	13	3434
2008	Part-time	24	45	12	11	1	1	6	74	13	104

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	39	12	6	4	0	78	10	3460
2017	Part-time	28	44	15	7	6	0	72	13	109
2014	Full-time	37	40	12	7	4	0	77	11	3463
2014	Part-time	26	47	15	9	3	0	73	12	90
2011	Full-time	41	36	12	6	4	0	78	10	3825
2011	Part-time	25	47	16	6	3	3	74	9	79
2008	Full-time	35	42	12	7	4	0	77	11	3435
2008	Part-time	36	36	14	8	6	0	73	14	104

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	37	8	6	3	0	83	9	3456
2017	Part-time	35	50	10	5	1	0	85	5	109
2014	Full-time	43	38	9	6	3	0	81	10	3456
2014	Part-time	37	46	8	8	2	0	83	9	90
2011	Full-time	45	38	8	6	3	0	83	9	3826
2011	Part-time	38	41	10	9	1	1	80	10	79
2008	Full-time	42	41	8	5	3	0	84	9	3439
2008	Part-time	43	38	10	6	1	1	82	8	104

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	51	34	7	4	2	1	0	86	7	3449
2017	Part-time	64	28	4	4	0	0	0	92	4	109
2014	Full-time	49	35	9	4	2	1	0	85	6	3459
2014	Part-time	45	39	8	6	1	0	1	85	7	90

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	31	10	7	5	0	78	12	3458
2017	Part-time	70	22	5	2	1	0	92	3	109
2014	Full-time	43	33	11	8	5	0	77	13	3463
2014	Part-time	53	34	7	2	4	0	87	6	89
2011	Full-time	44	35	10	6	3	1	81	10	3831
2011	Part-time	61	32	1	5	1	0	93	6	79

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	21	12	11	12	2	14	58	28	3458
2017	Part-time	19	16	15	8	3	4	34	57	18	109
2014	Full-time	24	20	12	12	15	3	14	54	32	3462
2014	Part-time	27	21	10	9	9	1	24	63	24	90
2011	Full-time	26	20	12	12	15	2	13	54	31	3832
2011	Part-time	23	24	8	8	9	1	28	66	23	79
2008	Full-time	31	23	10	11	14	2	10	61	28	3438
2008	Part-time	37	19	11	7	7	1	19	70	16	104

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	43	12	8	5	0	75	13	3460
2017	Part-time	27	51	11	10	1	0	78	11	109
2014	Full-time	28	44	13	9	5	0	72	15	3463
2014	Part-time	18	59	12	6	5	0	77	11	90
2011	Full-time	32	40	14	8	5	0	72	14	3827
2011	Part-time	28	46	15	7	3	1	75	10	79
2008	Full-time	31	43	12	9	5	0	74	14	3423
2008	Part-time	36	40	12	9	4	0	76	13	104

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	37	16	12	8	0	65	19	3457
2017	Part-time	41	37	11	8	2	1	79	10	109
2014	Full-time	24	36	17	14	9	0	60	23	3459
2014	Part-time	27	33	24	11	4	1	60	16	90
2011	Full-time	22	39	17	13	8	0	62	21	3829
2011	Part-time	30	38	14	10	7	0	68	18	79

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	41	13	10	4	0	0	73	14	3457
2017	Part-time	39	41	8	11	1	0	0	80	11	109

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	39	10	6	3	0	0	82	8	3452
2017	Part-time	41	46	8	3	1	0	1	88	3	108
2014	Full-time	38	42	11	5	3	1	0	81	8	3464
2014	Part-time	29	54	10	7	0	0	0	83	7	90
2011	Full-time	38	42	11	6	3	1	0	80	8	3829
2011	Part-time	31	50	13	4	3	0	0	81	6	79
2008	Full-time	40	40	11	5	4	1	0	80	9	3437
2008	Part-time	41	32	17	8	1	0	1	73	10	104

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	36	14	10	8	0	0	68	18	3458
2017	Part-time	41	39	13	6	1	0	0	80	7	109

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	36	11	4	2	83	6	3451
2017	Part-time	44	36	15	4	1	80	5	108
2014	Full-time	54	32	9	3	2	86	5	3459
2014	Part-time	48	36	12	3	1	84	4	90
2011	Full-time	52	35	9	3	1	87	4	3835
2011	Part-time	53	32	13	1	1	85	2	78

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	38	14	11	6	0	69	17	3449
2017	Part-time	33	36	18	9	4	0	70	13	107
2014	Full-time	24	41	14	13	8	0	65	21	3464
2014	Part-time	20	51	11	11	5	2	72	16	90
2011	Full-time	30	39	14	10	6	0	69	16	3832
2011	Part-time	25	49	10	11	4	1	75	15	79

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	34	15	10	8	68	17	3450
2017	Part-time	45	32	14	7	2	77	9	107
2014	Full-time	28	35	15	13	8	64	21	3462
2014	Part-time	18	51	18	7	7	69	13	90

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	34	37	14	9	5	0	1	72	14	3453
2017	Part-time	43	40	11	4	2	0	0	83	6	108
2014	Full-time	29	39	16	10	5	1	0	69	15	3461
2014	Part-time	23	50	14	10	2	1	0	73	13	90
2011	Full-time	35	41	13	6	3	1	1	77	9	3827
2011	Part-time	35	42	14	6	0	3	0	79	7	79

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	39	12	7	3	78	10	3454
2017	Part-time	42	45	8	3	3	87	6	108
2014	Full-time	37	41	12	6	4	78	10	3464
2014	Part-time	33	40	19	3	3	74	7	90
2011	Full-time	38	43	10	6	3	81	8	3832
2011	Part-time	35	45	10	10	0	80	10	79
2008	Full-time	39	43	9	6	3	82	9	3437
2008	Part-time	48	35	10	7	0	83	7	104

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	35	16	7	3	0	1	73	10	3463
2017	Part-time	58	26	7	5	0	1	2	87	5	109
2014	Full-time	36	37	17	6	3	0	0	74	9	3463
2014	Part-time	37	42	17	2	1	0	1	79	4	90
2011	Full-time	35	38	17	6	4	0	0	73	10	3826
2011	Part-time	44	35	14	1	1	1	3	83	3	79
2008	Full-time	27	39	20	9	5	0	0	67	14	3441
2008	Part-time	29	35	27	7	1	0	1	65	8	104

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	22	36	19	10	1	3	30	33	3445
2017	Part-time	1	13	40	20	20	1	5	42	15	109
2014	Full-time	8	25	38	18	7	1	2	26	35	3459
2014	Part-time	1	28	37	24	6	2	2	31	31	90
2011	Full-time	10	26	34	20	7	1	3	28	37	3826
2011	Part-time	5	32	29	22	9	0	4	32	38	79
2008	Full-time	10	28	34	18	6	1	2	25	39	3433
2008	Part-time	9	23	31	20	15	1	2	36	33	104

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	8	15	25	26	19	3	4	48	24	3440
2017	Part-time	2	6	14	33	28	8	9	74	9	108
2014	Full-time	6	16	27	29	16	3	4	47	24	3454
2014	Part-time	1	15	24	39	14	5	2	57	17	90
2011	Full-time	8	15	28	28	15	3	4	46	25	3821
2011	Part-time	5	9	27	31	18	4	8	54	15	79
2008	Full-time	9	20	28	25	12	2	3	40	31	3427
2008	Part-time	3	15	26	27	22	2	5	53	19	104

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	23	29	17	10	2	4	28	42	3443
2017	Part-time	9	15	21	17	22	5	11	47	28	109
2014	Full-time	20	25	27	14	8	2	3	23	48	3452
2014	Part-time	12	28	29	16	9	3	2	27	42	90
2011	Full-time	19	24	27	16	9	2	3	26	45	3824
2011	Part-time	9	24	26	22	12	5	3	37	35	79
2008	Full-time	17	26	30	15	7	2	2	23	45	3428
2008	Part-time	7	14	27	25	17	4	6	46	24	104

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	15	31	27	15	1	2	43	25	3434
2017	Part-time	3	5	18	33	35	1	6	73	8	109
2014	Full-time	8	17	35	25	12	1	2	38	26	3450
2014	Part-time	3	15	38	28	10	2	3	41	19	90
2011	Full-time	8	16	34	27	12	1	2	40	25	3818
2011	Part-time	9	13	31	22	20	1	4	44	23	79
2008	Full-time	9	20	34	25	10	1	2	36	29	3424
2008	Part-time	7	18	22	26	20	4	4	50	26	104

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	21	28	18	13	1	4	34	37	3445
2017	Part-time	3	8	17	22	36	2	12	66	14	108
2014	Full-time	15	23	30	17	10	1	3	28	40	3452
2014	Part-time	8	25	30	20	13	0	4	34	35	90
2011	Full-time	14	24	30	18	10	1	4	29	40	3824
2011	Part-time	5	16	39	23	15	0	3	39	21	79
2008	Full-time	14	24	30	18	10	1	3	30	39	3424
2008	Part-time	7	23	19	24	20	1	7	47	33	102

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	16	24	23	18	3	5	44	29	3446
2017	Part-time	5	6	18	27	29	8	7	66	13	109
2014	Full-time	6	12	24	30	20	3	5	54	20	3450
2014	Part-time	0	14	24	31	22	4	4	59	15	90
2011	Full-time	6	14	26	27	19	3	6	50	21	3813
2011	Part-time	4	8	16	33	24	7	9	67	14	78
2008	Full-time	11	19	25	24	14	2	4	42	32	3429
2008	Part-time	10	17	24	21	19	3	6	44	30	104

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	19	33	17	11	3	3	30	34	3445
2017	Part-time	3	8	21	25	26	9	8	61	14	109
2014	Full-time	16	23	31	16	9	3	3	26	40	3455
2014	Part-time	6	26	27	25	7	5	3	35	35	90

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	19	6	5	3	0	1	87	8	3461
2017	Part-time	74	14	4	3	2	1	1	91	5	109
2014	Full-time	65	20	6	4	2	1	1	87	7	3461
2014	Part-time	63	20	5	5	2	0	5	88	7	90
2011	Full-time	62	20	6	6	4	0	2	84	10	3827
2011	Part-time	78	15	1	4	3	0	0	92	6	79
2008	Full-time	58	20	7	7	5	0	4	81	12	3436
2008	Part-time	60	23	5	3	4	0	6	87	7	104

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	31	14	9	7	5	5	67	17	3461
2017	Part-time	44	22	7	6	1	7	13	82	9	109
2014	Full-time	30	32	16	8	6	6	4	68	15	3458
2014	Part-time	36	21	13	9	3	11	7	69	15	90

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	30	8	8	6	1	0	77	14	3457
2017	Part-time	68	23	5	3	0	1	1	92	3	108
2014	Full-time	44	31	9	9	6	1	0	76	15	3463
2014	Part-time	52	30	7	5	3	0	2	85	8	90

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	37	12	8	5	2	1	75	13	3462
2017	Part-time	60	25	5	6	1	2	2	88	7	109
2014	Full-time	33	39	12	9	4	2	1	74	14	3460
2014	Part-time	44	38	8	5	1	4	0	86	6	90
2011	Full-time	33	37	12	11	5	2	1	72	16	3835
2011	Part-time	40	39	7	4	5	4	0	83	9	79
2008	Full-time	30	39	12	10	5	2	1	72	16	3435
2008	Part-time	33	41	11	8	1	7	0	79	9	103

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	29	13	9	8	9	1	66	19	3461
2017	Part-time	45	19	9	3	1	18	5	83	5	109
2014	Full-time	30	28	14	10	8	8	1	64	21	3458
2014	Part-time	31	31	11	4	2	21	0	78	8	90
2011	Full-time	33	26	14	10	8	7	1	64	20	3829
2011	Part-time	29	26	16	8	6	16	0	65	16	79
2008	Full-time	31	29	13	10	9	7	1	65	21	3437
2008	Part-time	30	31	11	7	2	19	0	75	11	103

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	22	19	14	10	18	3	46	30	3453
2017	Part-time	17	20	12	7	3	32	9	62	18	109
2014	Full-time	13	23	20	16	11	15	3	43	32	3458
2014	Part-time	17	13	18	20	9	22	0	39	37	90

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	35	8	6	3	83	9	3455
2017	Part-time	63	29	6	1	1	92	2	109
2014	Full-time	45	39	8	6	2	84	8	3459
2014	Part-time	50	39	6	3	2	89	6	90

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	41	35	12	7	4	0	0	77	11	3461
2017	Part-time	58	27	9	2	2	0	2	87	4	109
2014	Full-time	39	37	11	7	5	1	0	77	12	3465
2014	Part-time	35	44	12	7	1	0	0	79	9	90
2011	Full-time	37	37	12	8	5	0	0	74	14	3830
2011	Part-time	38	38	7	12	5	0	0	76	16	78
2008	Full-time	31	36	13	11	8	1	1	68	19	3439
2008	Part-time	37	37	17	4	4	1	1	75	8	102

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	49	29	10	5	4	2	1	80	9	3458
2017	Part-time	73	22	2	1	2	0	0	95	3	109
2014	Full-time	47	30	11	5	4	2	1	79	10	3463
2014	Part-time	52	35	10	0	1	0	1	88	1	90
2011	Full-time	44	32	11	7	4	2	0	78	11	3829
2011	Part-time	56	22	10	10	2	0	0	78	12	79
2008	Full-time	38	33	12	7	6	3	1	73	14	3437
2008	Part-time	49	27	14	6	3	1	1	77	9	103

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	31	10	7	4	1	79	11	3454
2017	Part-time	65	30	1	3	1	0	95	3	108
2014	Full-time	44	34	9	7	5	0	79	12	3461
2014	Part-time	51	35	11	3	0	0	86	3	90
2011	Full-time	41	35	11	8	5	1	76	13	3827
2011	Part-time	46	33	6	10	5	0	79	15	78
2008	Full-time	36	35	11	10	7	1	71	17	3436
2008	Part-time	37	37	14	7	2	2	76	10	103

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	78	14	3	2	1	0	1	94	3	3456
2017	Part-time	83	12	1	1	1	1	0	97	2	108
2014	Full-time	78	14	3	1	1	0	2	94	3	3463
2014	Part-time	84	15	1	0	0	0	0	99	0	90
2011	Full-time	76	14	4	2	2	0	2	91	5	3825
2011	Part-time	82	15	1	0	1	0	0	97	1	79
2008	Full-time	78	11	3	3	3	0	3	91	5	3437
2008	Part-time	78	11	4	3	0	1	3	92	3	103

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	50	24	7	5	5	4	4	81	11	3450
2017	Part-time	73	11	2	1	2	3	8	95	3	109
2014	Full-time	52	24	7	4	5	3	4	82	10	3464
2014	Part-time	61	28	2	3	1	2	3	93	4	90
2011	Full-time	48	26	9	6	5	2	3	79	12	3825
2011	Part-time	73	14	4	5	4	0	1	88	9	79

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	56	26	7	5	4	1	0	84	9	3450
2017	Part-time	74	15	4	1	2	0	3	92	3	109

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	58	24	8	4	4	1	0	84	8	3457
2017	Part-time	76	17	4	2	1	0	0	93	3	109

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	27	9	5	5	81	10	3453
2017	Part-time	78	12	4	4	2	90	6	109
2014	Full-time	51	29	9	6	4	81	10	3463
2014	Part-time	52	37	5	4	2	89	5	90

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	36	13	9	4	3	7	71	14	867
2014	Full-time	30	35	14	7	5	3	6	72	13	841

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	32	16	7	7	8	0	67	16	3458
2017	Part-time	50	26	7	4	2	10	1	86	6	109
2014	Full-time	26	35	15	8	6	10	0	68	15	3461
2014	Part-time	30	33	23	2	2	9	1	70	5	90
2011	Full-time	23	30	20	9	7	10	1	59	18	3836
2011	Part-time	19	33	14	12	5	16	0	62	21	79

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	32	19	10	9	3	0	60	20	3456
2017	Part-time	48	27	12	9	1	1	2	77	11	109
2014	Full-time	24	35	18	13	7	3	0	61	21	3461
2014	Part-time	35	35	19	9	1	1	0	70	11	90
2011	Full-time	19	33	21	13	11	3	0	53	25	3819
2011	Part-time	18	34	20	18	5	5	0	55	24	79
2008	Full-time	19	34	19	14	11	2	0	55	26	3435
2008	Part-time	23	37	13	15	4	6	2	65	20	102

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	31	20	14	10	6	0	53	26	3454
2017	Part-time	38	20	18	6	3	13	3	68	11	107
2014	Full-time	16	33	21	16	9	6	0	52	26	3460
2014	Part-time	24	32	27	6	2	9	0	62	9	89
2011	Full-time	12	31	22	18	9	6	0	47	29	3833
2011	Part-time	9	32	20	24	4	11	0	46	31	79
2008	Full-time	9	32	22	19	11	7	0	44	32	3435
2008	Part-time	12	36	16	18	4	15	0	57	25	103

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	29	17	13	13	6	0	54	27	3456
2017	Part-time	39	24	15	6	6	9	2	71	13	108
2014	Full-time	20	30	18	14	11	7	0	54	26	3462
2014	Part-time	27	32	28	8	3	2	0	60	12	90
2011	Full-time	14	27	20	16	14	9	0	45	33	3829
2011	Part-time	10	34	20	18	8	10	0	49	28	79
2008	Full-time	12	28	20	16	15	9	0	44	33	3436
2008	Part-time	18	23	20	19	5	14	0	48	28	103

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	34	18	15	11	3	0	54	27	3451
2017	Part-time	40	23	15	8	4	7	2	70	14	109
2014	Full-time	16	37	18	15	10	3	0	55	26	3460
2014	Part-time	21	37	24	15	1	2	0	59	16	90
2011	Full-time	13	34	20	19	12	3	0	48	31	3830
2011	Part-time	15	38	15	18	9	5	0	56	28	79
2008	Full-time	13	35	17	20	11	3	0	50	32	3435
2008	Part-time	23	31	17	16	5	7	1	59	22	104

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	43	16	8	4	1	0	72	12	3459
2017	Part-time	43	44	4	5	1	1	2	89	6	108
2014	Full-time	25	43	18	9	3	2	0	70	12	3464
2014	Part-time	25	54	14	5	1	1	0	80	6	90
2011	Full-time	23	41	18	11	5	2	0	66	16	3824
2011	Part-time	19	54	22	1	4	0	0	73	5	79

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	42	12	4	2	3	0	83	6	3455
2017	Part-time	43	38	8	1	1	6	2	89	2	107
2014	Full-time	37	41	11	4	2	4	0	82	6	3461
2014	Part-time	34	46	15	1	1	2	1	83	2	90
2011	Full-time	35	39	14	4	2	5	1	78	7	3827
2011	Part-time	26	48	13	5	1	7	0	79	7	79

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	36	13	9	5	4	1	71	15	3456
2017	Part-time	36	32	8	8	7	7	2	75	17	108
2014	Full-time	34	38	12	8	4	4	1	75	12	3461
2014	Part-time	19	51	12	11	4	2	2	72	15	89
2011	Full-time	30	32	15	10	6	5	1	67	17	3829
2011	Part-time	28	31	16	10	4	9	3	66	16	78
2008	Full-time	26	33	15	12	7	5	2	63	21	3436
2008	Part-time	32	29	11	9	6	9	3	69	18	103

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	32	21	12	7	6	1	57	20	3456
2017	Part-time	22	32	19	10	3	11	3	63	15	108
2014	Full-time	23	33	22	10	5	6	1	60	17	3462
2014	Part-time	20	32	32	7	0	8	1	57	7	90
2011	Full-time	12	29	25	14	10	8	2	46	27	3823
2011	Part-time	11	27	28	17	4	10	4	44	24	79

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	21	19	13	15	13	4	44	33	3457
2017	Part-time	27	24	12	10	6	14	7	64	20	108
2014	Full-time	14	21	19	15	15	12	4	42	36	3462
2014	Part-time	13	27	25	16	7	10	2	46	26	90
2011	Full-time	12	19	20	14	15	16	4	39	36	3834
2011	Part-time	9	20	19	14	6	22	9	42	30	79

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	55	24	9	5	3	2	2	83	8	3455
2017	Part-time	63	22	3	4	2	3	4	91	6	109
2014	Full-time	54	27	9	5	2	1	2	84	7	3461
2014	Part-time	50	26	8	7	1	2	6	83	8	90

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	23	5	2	1	2	2	92	3	3459
2017	Part-time	68	19	1	3	1	3	5	96	4	109
2014	Full-time	66	23	5	2	0	2	2	93	2	3461
2014	Part-time	61	28	5	2	0	2	2	93	2	90
2011	Full-time	65	21	7	2	1	2	2	90	3	3827
2011	Part-time	67	23	3	1	0	4	3	96	1	79
2008	Full-time	63	22	7	2	1	2	3	89	4	3440
2008	Part-time	59	26	2	2	1	1	9	94	4	104

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	34	15	11	8	3	0	64	20	3453
2017	Part-time	35	39	11	5	1	5	3	81	7	109
2014	Full-time	24	35	17	13	9	3	0	60	23	3460
2014	Part-time	31	40	19	2	1	5	2	76	3	90
2011	Full-time	25	35	16	13	10	2	0	61	23	3831
2011	Part-time	22	33	21	15	5	3	1	58	21	79
2008	Full-time	21	38	18	13	9	2	0	59	22	3434
2008	Part-time	23	34	20	17	1	4	2	60	18	104

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	26	15	16	17	2	2	50	35	3455
2017	Part-time	28	29	13	13	3	3	11	67	18	109
2014	Full-time	17	23	16	17	22	3	2	42	41	3462
2014	Part-time	14	23	28	16	6	6	7	43	25	90
2011	Full-time	14	25	17	17	24	1	2	41	42	3825
2011	Part-time	12	27	17	16	18	3	9	43	38	79
2008	Full-time	16	29	16	18	19	2	1	46	38	3436
2008	Part-time	15	30	15	14	13	1	12	52	31	104

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	36	21	10	7	4	1	60	18	3453
2017	Part-time	30	41	15	5	1	5	2	77	7	109

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	35	14	3	3	4	1	79	6	3459
2017	Part-time	46	37	9	4	2	2	0	85	6	107
2014	Full-time	44	34	12	3	2	5	0	82	5	3460
2014	Part-time	40	43	9	3	0	4	1	88	3	90

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	40	12	4	3	2	81	7	3455
2017	Part-time	61	28	5	3	1	1	90	5	109
2014	Full-time	41	38	11	4	2	3	82	7	3462
2014	Part-time	42	42	8	4	1	2	87	5	90
2011	Full-time	33	37	16	6	4	4	73	10	3831
2011	Part-time	34	45	13	5	1	2	81	6	79

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	36	8	5	3	0	0	84	8	3454
2017	Part-time	70	25	3	2	1	0	0	94	2	109
2014	Full-time	48	35	10	4	2	1	0	84	7	3460
2014	Part-time	50	42	5	2	0	0	0	92	2	90
2011	Full-time	40	38	13	5	4	1	0	78	9	3818
2011	Part-time	44	32	10	11	1	1	0	77	13	79
2008	Full-time	34	41	13	7	5	1	0	76	12	3432
2008	Part-time	50	31	12	2	3	1	1	83	5	103

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	32	16	7	5	1	71	12	3447
2017	Part-time	60	28	6	3	2	0	88	6	109
2014	Full-time	33	37	16	8	5	1	71	13	3464
2014	Part-time	37	46	7	6	3	0	84	10	90
2011	Full-time	30	35	20	9	5	1	66	14	3825
2011	Part-time	32	39	18	10	0	1	72	10	79

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	35	15	8	5	0	0	72	13	3454
2017	Part-time	58	31	7	2	1	0	0	89	4	109
2014	Full-time	33	38	16	8	5	1	0	71	13	3462
2014	Part-time	39	39	12	7	2	0	0	79	9	90
2011	Full-time	29	39	17	9	5	0	0	69	14	3823
2011	Part-time	28	40	19	11	1	0	0	68	13	78
2008	Full-time	28	40	15	10	6	0	0	69	16	3437
2008	Part-time	48	31	14	5	1	1	1	80	6	104

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	25	19	11	8	4	1	60	20	3456
2017	Part-time	49	24	6	8	5	4	4	79	15	109
2014	Full-time	30	26	20	11	8	4	1	59	20	3462
2014	Part-time	31	31	12	15	2	6	2	68	19	90
2011	Full-time	30	26	19	11	9	5	1	59	21	3822
2011	Part-time	24	27	19	11	9	7	3	57	22	79
2008	Full-time	26	29	18	13	9	5	1	58	23	3434
2008	Part-time	36	23	14	7	4	9	6	70	13	104

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Full-time	28	38	34	3461
2017	Part-time	33	31	37	109
2014	Full-time	27	39	34	3464
2014	Part-time	33	38	29	90
2011	Full-time	28	40	32	3836
2011	Part-time	32	41	27	79

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Full-time	15	24	41	6	6	8	955
2017	Part-time	17	4	13	8	55	2	37
2014	Full-time	19	25	38	9	9999	10	947
2014	Part-time	28	6	29	17	9999	20	30
2011	Full-time	19	24	41	8	9999	8	1077
2011	Part-time	19	4	30	7	9999	39	26

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	17	83	3458
2017	Part-time	8	92	109
2014	Full-time	15	85	3453
2014	Part-time	8	92	90

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	580
2017	Part-time	50	11
2014	Full-time	43	511

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	73	580
2017	Part-time	42	11
2014	Full-time	68	511

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	580
2014	Full-time	8	511

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	580
2017	Part-time	0	11
2014	Full-time	3	511

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	580
2017	Part-time	0	11
2014	Full-time	5	511

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	580
2017	Part-time	0	11
2014	Full-time	3	511

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Full-time	41	580
2014	Full-time	37	511

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Full-time	43	580
2014	Full-time	42	511

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Full-time	44	580
2014	Full-time	44	511

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Full-time	44	580
2014	Full-time	41	511

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Full-time	30	580
2014	Full-time	28	511

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Full-time	54	580
2017	Part-time	49	11
2014	Full-time	56	511

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Full-time	32	580
2014	Full-time	34	511

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	580
2017	Part-time	0	11
2014	Full-time	1	511

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	580
2017	Part-time	0	11
2014	Full-time	6	511

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	580
2014	Full-time	10	511

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Full-time	50	580
2014	Full-time	46	511

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Full-time	28	580
2014	Full-time	26	511

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	580
2014	Full-time	15	511

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	52	579
2014	Full-time	52	512

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Full-time	25	579
2014	Full-time	28	512

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	579
2017	Part-time	0	11
2014	Full-time	11	512

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	17	579
2014	Full-time	19	512

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	579
2017	Part-time	0	11
2014	Full-time	12	512

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	579
2017	Part-time	0	11
2014	Full-time	5	512

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	579
2014	Full-time	13	512

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	579
2017	Part-time	0	11
2014	Full-time	11	512

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	579
2017	Part-time	43	11
2014	Full-time	27	512

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	551
2017	Part-time	0	11
2014	Full-time	13	488

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	551
2017	Part-time	50	11
2014	Full-time	14	488

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	551
2014	Full-time	11	488

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	551
2017	Part-time	0	11
2014	Full-time	9	488

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	551
2014	Full-time	8	488

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	551
2017	Part-time	0	11
2014	Full-time	8	488

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	551
2014	Full-time	11	488

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	551
2014	Full-time	10	488

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	551
2014	Full-time	13	488

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	551
2014	Full-time	25	488

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	551
2014	Full-time	10	488

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	46	551
2014	Full-time	47	488

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	551
2017	Part-time	0	11
2014	Full-time	2	488

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	54	551
2017	Part-time	77	11
2014	Full-time	54	488

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	551
2014	Full-time	12	488

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	88	12	580
2017	Part-time	91	9	11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	16	17	6	6	31	9	52	20	3463
2017	Part-time	19	11	17	2	5	27	20	56	13	109
2014	Full-time	16	16	18	5	4	32	9	53	16	3463
2014	Part-time	15	18	21	3	2	30	10	55	10	90

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	29	18	6	5	14	1	66	13	3460
2017	Part-time	32	26	13	3	4	17	5	75	9	109
2014	Full-time	27	30	18	5	3	15	1	68	10	3462
2014	Part-time	30	32	23	3	1	10	1	69	5	90
2011	Full-time	28	33	19	5	4	11	0	68	10	3827
2011	Part-time	26	31	20	1	1	21	0	71	3	79

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	47	11	6	2	2	6	79	9	3461
2017	Part-time	28	25	9	11	4	7	17	69	19	109
2014	Full-time	26	51	12	5	1	1	4	81	6	3463
2014	Part-time	14	49	12	7	4	2	12	73	13	90
2011	Full-time	24	52	10	6	2	1	4	81	8	3823
2011	Part-time	16	42	14	8	1	4	14	71	11	78
2008	Full-time	26	49	11	6	2	1	5	80	9	3440
2008	Part-time	23	35	5	10	7	5	15	73	21	104

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	19	21	7	5	28	10	47	19	3458
2017	Part-time	16	17	7	3	3	25	29	71	13	109
2014	Full-time	9	19	23	6	5	27	10	45	17	3462
2014	Part-time	5	15	28	1	1	32	18	40	4	90
2011	Full-time	8	21	25	7	5	26	8	43	19	3822
2011	Part-time	4	13	24	7	3	33	18	33	18	79

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	29	11	3	2	9	6	82	5	3460
2017	Part-time	39	23	3	2	1	14	17	91	4	109
2014	Full-time	38	33	11	3	1	9	5	82	6	3465
2014	Part-time	30	35	12	1	0	9	12	83	1	90
2011	Full-time	38	31	12	3	2	9	5	80	6	3827
2011	Part-time	33	26	8	3	0	18	13	86	4	79
2008	Full-time	33	36	12	4	2	9	5	80	6	3439
2008	Part-time	38	24	4	2	1	18	14	90	4	104

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	30	13	5	4	12	6	73	12	3460
2017	Part-time	31	19	5	3	3	19	20	81	11	108
2014	Full-time	30	31	14	5	2	13	4	74	9	3459
2014	Part-time	24	43	9	1	0	12	11	87	2	90
2011	Full-time	30	31	15	5	3	12	4	73	10	3811
2011	Part-time	28	26	11	1	1	19	13	80	4	79
2008	Full-time	30	33	14	7	4	8	5	72	12	3439
2008	Part-time	34	27	9	5	1	14	10	80	8	102

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	8	92	3459
2014	Full-time	6	94	3454

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	35	271
2014	Full-time	34	212

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	83	271
2014	Full-time	88	212

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	271
2014	Full-time	4	212

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	271
2014	Full-time	6	212

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	271
2014	Full-time	7	212

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	271
2014	Full-time	6	212

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Full-time	25	268
2014	Full-time	11	212

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Full-time	24	268
2014	Full-time	17	212

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	268
2014	Full-time	8	212

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	268
2014	Full-time	2	212

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Full-time	35	268
2014	Full-time	36	212

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Full-time	28	268
2014	Full-time	22	212

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	268
2014	Full-time	3	212

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	268

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	268
2014	Full-time	7	212

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	268
2014	Full-time	16	212

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	268
2014	Full-time	13	212

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	268

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	268
2014	Full-time	29	212

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	31	270
2014	Full-time	26	211

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	270
2014	Full-time	12	211

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	270
2014	Full-time	7	211

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	270
2014	Full-time	18	211

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	270
2014	Full-time	7	211

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	270
2014	Full-time	6	211

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	270
2014	Full-time	7	211

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	270
2014	Full-time	11	211

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	48	270
2014	Full-time	50	211

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	258
2014	Full-time	6	199

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	258
2014	Full-time	12	199

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	258
2014	Full-time	4	199

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	258
2014	Full-time	3	199

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	258
2014	Full-time	2	199

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	258
2014	Full-time	4	199

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	258
2014	Full-time	7	199

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	258
2014	Full-time	10	199

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	258
2014	Full-time	12	199

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	28	258
2014	Full-time	29	199

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	258
2014	Full-time	12	199

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	48	258
2014	Full-time	49	199

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	59	258
2014	Full-time	68	199

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	258
2014	Full-time	13	199

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	92	8	271

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	15	17	3	3	38	9	57	10	3458
2017	Part-time	27	11	11	2	2	37	10	71	8	109
2014	Full-time	16	15	18	2	2	39	9	58	8	3460
2014	Part-time	16	17	12	2	1	41	11	68	7	90

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	29	17	3	3	16	2	72	7	3452
2017	Part-time	42	23	11	1	1	19	3	83	4	109
2014	Full-time	29	28	17	2	2	19	2	73	5	3459
2014	Part-time	33	34	13	1	0	16	2	82	2	90
2011	Full-time	31	32	17	3	2	14	0	74	6	3826
2011	Part-time	30	29	16	0	0	25	0	78	0	79

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	23	20	14	16	0	2	48	31	3451
2017	Part-time	18	20	26	17	15	0	3	39	34	109

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	28	27	16	10	0	1	46	26	3457
2017	Part-time	40	28	19	7	3	0	3	70	10	109

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	31	23	12	8	0	2	55	21	3446
2017	Part-time	55	19	13	8	1	0	3	77	10	109

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	24	23	16	12	1	2	48	28	3458
2017	Part-time	46	23	16	4	5	1	5	74	10	109

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	24	14	6	4	1	8	73	11	3460
2017	Part-time	56	19	3	3	1	0	18	92	4	109

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	29	20	11	7	0	1	61	19	3448
2017	Part-time	42	29	11	11	3	0	4	74	15	109

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	32	21	11	6	1	2	61	17	3449
2017	Part-time	46	28	15	4	1	1	4	78	6	109

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	32	22	13	7	0	2	56	21	3447
2017	Part-time	40	28	16	7	1	1	6	74	8	109

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	31	20	11	7	0	2	61	18	3452
2017	Part-time	44	24	19	5	2	0	6	71	8	109

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	33	19	9	5	1	2	66	15	3443
2017	Part-time	44	29	18	3	2	0	5	77	5	108

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	57	21	12	5	3	0	2	80	8	3457
2017	Part-time	71	12	6	4	3	0	3	87	7	108

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	71	11	5	4	3	1	4	87	7	3460
2017	Part-time	79	8	3	1	5	0	4	90	6	108

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	57	25	9	4	2	0	3	85	6	3454
2017	Part-time	73	15	5	2	3	0	3	91	5	109

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	58	19	9	7	4	0	2	79	11	3452
2017	Part-time	77	9	5	0	5	1	3	90	5	109

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	13	5	2	1	0	25	89	4	3449
2017	Part-time	71	4	2	1	1	0	21	95	3	109

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	65	19	7	2	1	0	7	90	3	3442
2017	Part-time	73	14	4	0	1	0	8	95	2	107

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	69	15	5	3	2	1	5	89	5	3457
2017	Part-time	65	16	7	6	2	0	4	85	8	109

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	51	27	13	4	2	0	3	80	6	3448
2017	Part-time	55	25	12	3	2	0	4	82	5	109

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	32	35	15	5	0	0	44	20	3456
2017	Part-time	19	53	20	5	3	0	1	72	8	109

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	7	19	37	24	12	0	1	36	27	3454
2017	Part-time	3	11	25	35	23	0	2	60	15	109

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	41	15	6	4	4	0	73	11	3454
2017	Part-time	29	44	10	4	4	8	1	80	8	108

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	39	17	11	8	2	0	63	20	3450
2017	Part-time	27	46	16	3	3	4	0	77	7	109

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	16	84	3458
2017	Part-time	14	86	108
2014	Full-time	13	87	3453
2014	Part-time	16	84	90

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	80	20	562
2017	Part-time	59	41	17
2014	Full-time	81	19	442
2014	Part-time	93	7	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	34	6	5	2	0	87	8	449
2017	Part-time	74	8	17	0	0	0	83	0	10
2014	Full-time	57	28	7	6	2	1	85	7	355
2014	Part-time	70	23	0	7	0	0	93	7	13

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	24	19	12	11	4	1	32	68	3460
2017	Part-time	22	16	26	18	14	3	3	23	77	109

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	2255
2017	Part-time	44	83

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	36	2255
2017	Part-time	58	83

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	2255
2017	Part-time	39	83

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	2255
2017	Part-time	13	83

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	2255
2017	Part-time	8	83

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	44	2255
2017	Part-time	30	83

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Full-time	6	49	20	9	4	12	2209
2017	Part-time	2	54	14	10	6	15	84

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	22	16	16	22	2	9	38	43	2260
2017	Part-time	17	26	19	11	18	0	9	47	32	84

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	3	9	13	17	48	3	7	14	72	2258
2017	Part-time	4	14	17	12	42	2	9	20	61	84

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Innovation, Science and Economic Development Canada by Question 100. Do you work full-time or part-time?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me