2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 52 5 11 5 0 0 79 16 1047
2017 Non-supervisor 41 45 4 8 3 0 0 86 10 2425
2014 Supervisor 32 48 5 10 5 0 0 80 14 1108
2014 Non-supervisor 40 42 6 8 4 0 0 83 12 2303
2011 Supervisor 34 46 4 11 5 0 0 81 15 1667
2011 Non-supervisor 39 46 4 7 3 0 0 85 10 3149
2008 Supervisor 28 46 4 14 7 0 0 75 21 1309
2008 Non-supervisor 33 47 5 10 3 0 0 81 14 2919

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 24 4 3 1 0 1 92 4 1045
2017 Non-supervisor 73 18 4 2 1 1 1 93 3 2418
2014 Supervisor 68 23 4 3 1 0 1 92 4 1108
2014 Non-supervisor 70 19 5 3 1 0 2 91 4 2303
2011 Supervisor 73 19 3 3 1 0 2 93 4 1666
2011 Non-supervisor 73 17 3 3 1 1 2 93 4 3151
2008 Supervisor 69 20 5 3 1 0 1 91 4 1305
2008 Non-supervisor 72 18 3 3 1 0 2 93 4 2912

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 18 4 7 3 0 1 86 10 1043
2017 Non-supervisor 73 15 4 4 2 0 2 90 6 2423
2014 Supervisor 65 20 4 7 3 0 1 86 10 1108
2014 Non-supervisor 67 18 5 6 2 0 2 87 8 2302
2011 Supervisor 69 16 4 7 2 0 2 87 9 1665
2011 Non-supervisor 69 16 4 5 3 0 2 87 8 3153
2008 Supervisor 67 17 4 7 4 0 1 85 11 1310
2008 Non-supervisor 71 15 4 5 3 0 2 88 8 2917

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 36 6 10 4 0 0 80 15 1045
2017 Non-supervisor 48 34 5 9 4 0 0 82 13 2421
2014 Supervisor 50 35 5 6 5 0 0 85 10 1107
2014 Non-supervisor 44 36 6 10 3 0 0 81 13 2303
2011 Supervisor 48 33 6 9 4 0 0 81 13 1663
2011 Non-supervisor 44 37 7 8 4 0 0 81 12 3139

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 43 10 9 4 0 1 77 13 1045
2017 Non-supervisor 35 39 10 11 4 0 0 74 15 2421
2014 Supervisor 30 40 12 12 4 0 1 71 17 1108
2014 Non-supervisor 28 37 13 14 7 0 0 66 21 2302
2011 Supervisor 32 40 14 10 3 0 2 73 13 1662
2011 Non-supervisor 27 38 15 12 6 0 1 66 19 3146
2008 Supervisor 25 43 15 11 4 0 2 69 15 1310
2008 Non-supervisor 20 42 16 14 7 0 1 63 21 2918

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 34 4 3 2 0 0 91 4 1044
2017 Non-supervisor 43 38 10 6 3 0 0 80 9 2420
2014 Supervisor 55 32 6 5 2 0 0 87 7 1109
2014 Non-supervisor 36 40 12 8 3 0 0 76 12 2303
2011 Supervisor 55 34 5 4 1 0 0 89 5 1664
2011 Non-supervisor 41 38 10 7 4 0 0 79 11 3154
2008 Supervisor 52 36 6 4 1 0 0 88 6 1309
2008 Non-supervisor 33 43 12 8 5 0 0 76 13 2919

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 31 4 2 1 0 0 93 3 1045
2017 Non-supervisor 48 36 7 6 3 0 0 84 9 2416
2014 Supervisor 60 31 4 4 2 0 0 90 5 1109
2014 Non-supervisor 41 39 10 8 3 0 0 80 11 2301
2011 Supervisor 61 32 3 3 1 0 0 94 3 1665
2011 Non-supervisor 43 39 7 7 4 0 0 82 11 3146
2008 Supervisor 59 34 4 2 1 0 0 94 3 1309
2008 Non-supervisor 39 43 8 6 4 0 0 82 10 2921

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 33 5 4 1 0 0 90 5 1043
2017 Non-supervisor 54 35 5 4 2 0 0 89 6 2412
2014 Supervisor 57 35 4 3 1 0 0 92 4 1105
2014 Non-supervisor 49 36 7 6 2 0 0 85 8 2302

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 37 11 8 6 0 0 75 14 1043
2017 Non-supervisor 47 31 10 6 3 1 1 80 10 2414
2014 Supervisor 34 36 14 9 5 0 1 71 15 1109
2014 Non-supervisor 44 33 11 8 4 1 1 77 12 2303
2011 Supervisor 36 39 10 9 4 0 1 76 13 1668
2011 Non-supervisor 44 37 9 6 3 0 0 82 9 3145

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 21 10 12 14 2 20 53 34 1042
2017 Non-supervisor 32 22 12 10 11 3 11 62 24 2419
2014 Supervisor 16 18 12 14 19 2 18 44 41 1109
2014 Non-supervisor 28 20 11 13 14 2 11 56 31 2304
2011 Supervisor 21 21 7 16 19 1 15 50 41 1665
2011 Non-supervisor 29 23 11 12 13 3 8 59 28 3142
2008 Supervisor 17 19 7 15 24 1 16 44 48 1308
2008 Non-supervisor 31 24 9 13 14 2 6 60 30 2917

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 44 7 5 3 0 0 85 8 1048
2017 Non-supervisor 34 44 10 8 4 0 0 78 12 2424
2014 Supervisor 36 42 9 8 4 0 0 79 13 1109
2014 Non-supervisor 29 45 12 9 5 0 0 74 14 2304
2011 Supervisor 42 41 8 6 2 0 0 84 9 1666
2011 Non-supervisor 33 42 11 9 5 0 0 75 14 3146
2008 Supervisor 39 42 8 7 3 0 0 82 10 1300
2008 Non-supervisor 29 44 12 10 5 0 0 73 15 2895

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 39 15 11 10 1 0 64 21 1046
2017 Non-supervisor 31 36 13 12 8 1 0 67 20 2420
2014 Supervisor 19 36 18 18 10 0 0 55 27 1109
2014 Non-supervisor 25 32 18 14 10 0 0 58 24 2303
2011 Supervisor 21 40 16 14 9 0 0 61 23 1668
2011 Non-supervisor 24 39 15 13 9 1 0 63 22 3149

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 46 10 8 4 0 0 79 11 1045
2017 Non-supervisor 32 42 11 11 4 0 0 74 15 2423

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 41 7 4 2 0 0 87 7 1046
2017 Non-supervisor 39 40 11 7 3 1 0 79 10 2420
2014 Supervisor 40 40 10 7 3 0 0 80 10 1109
2014 Non-supervisor 31 42 15 7 4 1 0 74 11 2305
2011 Supervisor 38 44 9 5 3 1 0 83 8 1666
2011 Non-supervisor 31 43 13 8 4 1 0 74 12 3152
2008 Supervisor 40 40 10 6 4 1 0 80 10 1307
2008 Non-supervisor 31 43 13 7 5 1 0 74 12 2920

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 41 12 10 7 0 0 71 17 1048
2017 Non-supervisor 32 38 12 10 8 0 0 70 17 2418

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 31 5 2 1 0 0 92 3 1045
2017 Non-supervisor 51 35 9 4 1 0 0 86 5 2415
2014 Supervisor 67 26 4 2 1 0 0 93 3 1108
2014 Non-supervisor 58 29 9 3 2 0 0 87 4 2302
2011 Supervisor 64 29 4 2 1 0 0 93 2 1667
2011 Non-supervisor 55 31 8 3 2 0 0 87 5 3142

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 43 9 8 4 0 0 78 13 1042
2017 Non-supervisor 33 41 12 9 5 0 0 74 14 2411
2014 Supervisor 28 40 10 13 9 0 0 68 22 1108
2014 Non-supervisor 22 43 13 12 8 0 1 66 20 2305
2011 Supervisor 37 40 9 9 4 0 0 78 14 1667
2011 Non-supervisor 30 42 12 10 5 0 0 73 15 3143

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 37 11 6 4 0 0 78 10 1045
2017 Non-supervisor 39 36 13 8 5 0 0 74 13 2411
2014 Supervisor 34 37 11 11 7 0 0 71 18 1108
2014 Non-supervisor 32 38 14 9 7 0 1 70 16 2306

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 40 14 10 5 0 0 71 15 1045
2017 Non-supervisor 35 38 13 8 5 0 1 74 13 2412
2014 Supervisor 27 37 13 14 9 0 1 64 23 1109
2014 Non-supervisor 29 38 15 10 6 1 1 68 16 2304
2011 Supervisor 32 39 13 10 5 0 1 72 14 1663
2011 Non-supervisor 33 41 13 7 4 1 1 76 11 3148

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 41 7 4 3 0 0 87 6 1045
2017 Non-supervisor 43 38 10 6 3 0 0 82 8 2411
2014 Supervisor 42 40 10 5 3 0 0 82 8 1108
2014 Non-supervisor 40 39 12 6 3 0 0 79 9 2303
2011 Supervisor 46 41 7 4 1 0 0 87 5 1668
2011 Non-supervisor 41 40 10 6 3 0 0 82 9 3146
2008 Supervisor 45 42 7 5 1 0 0 87 6 1304
2008 Non-supervisor 36 44 9 7 4 0 0 80 11 2920

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 36 23 13 8 0 2 54 22 1046
2017 Non-supervisor 43 37 13 4 2 0 1 81 6 2422
2014 Supervisor 16 35 23 15 9 0 2 52 25 1109
2014 Non-supervisor 43 36 13 5 2 0 0 80 7 2305
2011 Supervisor 16 33 24 16 8 0 2 51 25 1664
2011 Non-supervisor 38 38 15 5 3 0 1 77 7 3151
2008 Supervisor 12 29 27 20 10 0 2 42 31 1309
2008 Non-supervisor 31 41 19 6 2 0 1 73 8 2915

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 22 44 19 7 1 1 27 29 1045
2017 Non-supervisor 6 17 36 23 13 1 3 39 23 2412
2014 Supervisor 11 32 38 14 3 0 1 17 44 1105
2014 Non-supervisor 8 24 38 20 7 1 2 28 33 2297
2011 Supervisor 12 29 40 14 4 0 1 18 41 1662
2011 Non-supervisor 9 24 36 19 9 1 3 28 34 3142
2008 Supervisor 18 33 34 11 3 0 0 14 51 1309
2008 Non-supervisor 11 28 37 16 6 1 2 23 39 2909

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 17 32 28 13 1 2 42 25 1043
2017 Non-supervisor 4 12 24 26 26 3 5 56 18 2407
2014 Supervisor 18 27 32 16 6 1 1 22 45 1102
2014 Non-supervisor 11 19 32 19 12 4 3 33 32 2301
2011 Supervisor 12 25 31 20 9 1 2 30 38 1659
2011 Non-supervisor 9 16 29 25 13 3 4 41 28 3136
2008 Supervisor 25 27 28 14 5 0 1 19 52 1308
2008 Non-supervisor 15 23 30 18 9 2 2 29 40 2902

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 33 26 10 3 1 1 14 60 1044
2017 Non-supervisor 14 23 28 15 13 3 5 30 39 2414
2014 Supervisor 41 28 21 6 3 0 0 9 70 1108
2014 Non-supervisor 23 26 26 13 7 2 4 21 52 2294
2011 Supervisor 33 29 24 9 3 0 1 13 63 1660
2011 Non-supervisor 19 26 27 13 8 2 4 22 48 3138
2008 Supervisor 33 30 24 9 2 0 1 11 64 1305
2008 Non-supervisor 21 27 29 12 6 2 2 19 51 2905

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 21 41 20 6 0 1 27 31 1042
2017 Non-supervisor 5 9 28 30 23 1 4 56 15 2402
2014 Supervisor 14 23 41 18 4 0 1 21 37 1100
2014 Non-supervisor 6 12 32 29 15 2 4 47 19 2298
2011 Supervisor 11 22 41 20 5 0 1 25 33 1659
2011 Non-supervisor 7 14 33 29 13 1 3 44 21 3134
2008 Supervisor 15 22 42 16 3 0 1 20 37 1305
2008 Non-supervisor 8 15 35 29 10 1 2 40 24 2908

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 27 34 15 5 0 1 20 45 1045
2017 Non-supervisor 8 15 25 25 20 2 5 48 25 2407
2014 Supervisor 30 34 25 8 2 0 1 10 64 1104
2014 Non-supervisor 16 21 30 19 9 1 4 29 39 2300
2011 Supervisor 25 32 28 10 3 0 1 14 58 1664
2011 Non-supervisor 13 21 30 21 10 2 3 32 36 3139
2008 Supervisor 33 31 25 9 2 0 0 10 65 1307
2008 Non-supervisor 15 23 30 19 9 1 2 29 40 2908

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 16 33 27 10 2 3 39 27 1046
2017 Non-supervisor 5 11 20 25 26 4 9 58 19 2403
2014 Supervisor 10 15 34 27 10 1 3 38 26 1107
2014 Non-supervisor 7 11 23 26 19 4 10 52 22 2294
2011 Supervisor 8 18 32 26 10 1 4 38 28 1657
2011 Non-supervisor 7 14 25 26 17 4 7 48 23 3138
2008 Supervisor 14 24 31 20 6 1 3 27 40 1309
2008 Non-supervisor 11 19 27 23 13 2 5 39 32 2912

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 31 32 8 4 1 2 12 55 1046
2017 Non-supervisor 11 17 30 16 16 3 7 35 31 2412
2014 Supervisor 34 28 26 8 3 1 1 10 63 1107
2014 Non-supervisor 17 21 30 15 10 3 4 27 41 2297
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 15 5 5 2 0 2 86 8 1046
2017 Non-supervisor 73 12 5 4 2 1 5 90 5 2420
2014 Supervisor 72 12 5 5 2 0 4 87 7 1109
2014 Non-supervisor 73 13 5 3 3 0 4 89 6 2301
2011 Supervisor 71 14 4 5 2 0 3 89 7 1665
2011 Non-supervisor 70 14 4 4 3 1 4 88 8 3147
2008 Supervisor 66 14 5 4 3 0 7 86 8 1308
2008 Non-supervisor 69 11 5 3 4 1 8 87 8 2924

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 37 16 8 8 3 3 65 18 1047
2017 Non-supervisor 27 28 15 11 9 5 5 61 22 2422
2014 Supervisor 31 37 14 8 6 1 3 71 15 1109
2014 Non-supervisor 29 31 14 10 9 3 3 64 21 2304

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 35 7 8 6 1 0 79 14 1047
2017 Non-supervisor 43 29 10 9 8 1 0 73 17 2418
2014 Supervisor 47 33 7 8 4 0 0 81 12 1110
2014 Non-supervisor 40 31 9 11 7 1 0 72 18 2305

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 40 10 13 5 1 0 72 18 1047
2017 Non-supervisor 34 35 11 11 6 1 1 71 18 2415
2014 Supervisor 29 39 12 12 5 1 2 70 17 1109
2014 Non-supervisor 28 37 13 11 6 2 2 69 17 2304
2011 Supervisor 31 39 10 12 6 0 1 72 18 1666
2011 Non-supervisor 27 37 13 12 7 3 2 67 19 3149
2008 Supervisor 28 40 11 13 7 1 1 69 20 1310
2008 Non-supervisor 23 36 14 15 8 2 3 62 24 2917

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 34 12 9 6 3 1 72 15 1046
2017 Non-supervisor 28 28 13 10 8 11 2 64 21 2421
2014 Supervisor 36 33 12 9 4 2 3 73 14 1110
2014 Non-supervisor 23 28 16 11 9 10 3 59 23 2304
2011 Supervisor 41 31 9 10 5 2 1 74 16 1663
2011 Non-supervisor 27 28 15 10 10 8 2 61 22 3151
2008 Supervisor 35 33 11 10 7 2 1 70 18 1307
2008 Non-supervisor 22 29 17 12 11 7 2 56 26 2921

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 29 20 18 12 8 2 45 33 1047
2017 Non-supervisor 14 19 17 16 12 18 4 43 36 2421
2014 Supervisor 13 30 19 18 13 5 2 47 33 1110
2014 Non-supervisor 12 22 17 18 14 13 4 41 39 2305

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 43 6 7 4 0 0 83 11 1045
2017 Non-supervisor 44 35 7 9 5 0 0 79 14 2416
2014 Supervisor 41 44 7 5 3 0 0 85 8 1110
2014 Non-supervisor 41 37 10 8 3 0 0 79 11 2304
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 37 12 10 8 0 0 71 17 1047
2017 Non-supervisor 43 34 10 7 5 0 0 78 12 2424
2014 Supervisor 31 39 12 10 7 0 0 71 17 1110
2014 Non-supervisor 40 34 13 8 5 0 0 74 13 2305
2011 Supervisor 33 39 13 9 6 0 0 72 15 1663
2011 Non-supervisor 36 35 12 10 6 0 1 72 16 3153
2008 Supervisor 24 33 15 15 12 0 1 57 28 1310
2008 Non-supervisor 27 34 13 13 11 1 1 63 24 2920

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 31 13 8 6 2 0 73 14 1046
2017 Non-supervisor 50 28 10 6 4 1 0 80 11 2423
2014 Supervisor 38 32 14 9 5 2 0 71 14 1109
2014 Non-supervisor 45 32 11 7 3 2 0 78 11 2302
2011 Supervisor 42 32 13 7 4 2 0 75 11 1662
2011 Non-supervisor 44 31 11 7 5 2 1 77 12 3147
2008 Supervisor 32 31 13 12 9 2 1 65 22 1309
2008 Non-supervisor 38 30 12 9 7 2 1 70 17 2924

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 36 9 10 7 1 0 74 16 1046
2017 Non-supervisor 46 30 10 8 5 0 0 77 14 2421
2014 Supervisor 36 34 14 10 5 1 0 70 16 1109
2014 Non-supervisor 40 34 11 10 5 1 0 74 14 2304
2011 Supervisor 38 37 11 10 4 1 0 76 14 1663
2011 Non-supervisor 38 35 10 10 6 0 0 73 17 3151
2008 Supervisor 28 33 13 13 12 0 1 62 25 1308
2008 Non-supervisor 33 34 10 12 10 1 0 68 22 2921

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 14 3 2 1 0 2 93 3 1044
2017 Non-supervisor 81 10 2 1 1 0 3 95 3 2417
2014 Supervisor 80 10 3 1 1 0 4 94 3 1110
2014 Non-supervisor 80 10 3 2 2 0 3 93 4 2303
2011 Supervisor 80 11 3 1 1 0 3 94 3 1664
2011 Non-supervisor 78 11 4 2 2 0 3 92 4 3146
2008 Supervisor 76 11 3 3 2 0 5 92 5 1310
2008 Non-supervisor 79 7 3 2 2 1 7 93 4 2914

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 29 9 6 3 4 6 81 9 1047
2017 Non-supervisor 55 22 7 4 4 4 4 84 8 2421
2014 Supervisor 43 29 10 4 3 4 6 81 8 1108
2014 Non-supervisor 52 24 7 4 4 3 6 83 9 2302
2011 Supervisor 47 30 8 5 2 2 5 83 8 1667
2011 Non-supervisor 49 27 7 6 5 3 3 81 11 3145

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 29 8 7 5 1 0 80 12 1046
2017 Non-supervisor 56 26 7 6 4 0 0 83 10 2425

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 27 11 5 6 2 0 78 11 1047
2017 Non-supervisor 58 24 9 3 4 1 0 84 8 2424

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 29 11 8 7 0 0 74 15 1043
2017 Non-supervisor 53 27 9 6 5 0 0 80 12 2417
2014 Supervisor 44 31 11 8 5 0 1 76 13 1110
2014 Non-supervisor 51 27 10 8 4 0 0 78 12 2304
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 35 17 11 7 5 9 61 20 1048
2014 Supervisor 22 32 17 12 5 4 8 62 19 1108

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 38 16 9 7 4 0 67 16 1047
2017 Non-supervisor 31 30 14 8 6 10 1 69 15 2422
2014 Supervisor 27 34 19 9 6 6 0 65 15 1107
2014 Non-supervisor 23 32 17 10 6 13 0 63 17 2301
2011 Supervisor 24 33 19 11 7 7 0 61 19 1664
2011 Non-supervisor 23 30 19 10 7 10 1 59 19 3139

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 38 17 13 8 1 0 61 21 1047
2017 Non-supervisor 29 31 16 11 8 4 0 64 20 2417
2014 Supervisor 20 33 17 16 13 1 0 53 29 1108
2014 Non-supervisor 19 30 19 17 10 3 0 52 28 2299
2011 Supervisor 18 30 21 16 13 2 0 49 30 1663
2011 Non-supervisor 18 31 22 14 12 3 0 50 27 3141
2008 Supervisor 15 27 16 19 22 1 0 43 42 1307
2008 Non-supervisor 14 27 22 17 17 3 0 42 35 2924

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 36 23 16 9 3 0 51 26 1047
2017 Non-supervisor 22 29 18 15 8 8 0 55 25 2424
2014 Supervisor 13 28 20 21 16 2 0 42 38 1108
2014 Non-supervisor 14 26 21 18 12 8 0 43 34 2298
2011 Supervisor 7 32 19 24 16 2 0 40 41 1664
2011 Non-supervisor 11 29 21 20 12 7 0 43 35 3150
2008 Supervisor 6 24 14 27 26 2 0 30 55 1308
2008 Non-supervisor 6 23 21 24 18 7 0 31 46 2920

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 15 11 11 3 0 61 23 1047
2017 Non-supervisor 25 29 15 11 11 7 1 59 24 2423
2014 Supervisor 19 27 17 17 16 3 0 48 34 1106
2014 Non-supervisor 16 28 18 17 14 8 0 47 33 2300
2011 Supervisor 16 32 16 17 14 5 0 51 33 1666
2011 Non-supervisor 15 29 18 16 14 8 0 48 32 3152
2008 Supervisor 10 24 18 20 21 7 0 37 44 1309
2008 Non-supervisor 8 24 20 20 18 9 0 36 42 2922

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 40 19 15 9 1 0 57 24 1047
2017 Non-supervisor 21 31 18 14 10 6 1 56 26 2420
2014 Supervisor 14 32 19 21 12 2 0 47 33 1108
2014 Non-supervisor 14 32 21 18 13 3 0 47 32 2297
2011 Supervisor 11 36 17 21 13 2 0 48 35 1662
2011 Non-supervisor 13 31 19 20 12 4 0 46 34 3149
2008 Supervisor 8 33 15 26 16 1 0 42 43 1309
2008 Non-supervisor 9 30 20 23 15 3 0 40 39 2922
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 48 16 7 3 1 0 74 10 1043
2017 Non-supervisor 28 42 17 8 3 2 0 72 11 2416
2014 Supervisor 22 42 19 11 5 1 0 65 16 1109
2014 Non-supervisor 23 41 19 9 5 3 0 65 15 2298
2011 Supervisor 20 42 17 15 6 1 0 62 21 1663
2011 Non-supervisor 21 39 19 12 6 3 0 62 18 3151

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 44 10 5 2 1 0 83 7 1042
2017 Non-supervisor 36 40 14 4 2 4 1 80 6 2416
2014 Supervisor 39 43 9 4 2 2 0 84 6 1110
2014 Non-supervisor 32 42 14 4 2 6 0 78 7 2297
2011 Supervisor 34 42 13 6 3 3 0 78 8 1662
2011 Non-supervisor 30 41 15 5 2 6 0 76 8 3145

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 40 10 7 4 1 0 79 11 1044
2017 Non-supervisor 34 35 12 9 5 3 1 73 14 2415
2014 Supervisor 40 35 11 8 3 2 1 77 11 1110
2014 Non-supervisor 30 38 13 9 6 4 1 71 16 2296
2011 Supervisor 37 34 12 9 4 3 1 74 13 1662
2011 Non-supervisor 30 34 13 10 6 6 1 69 17 3145
2008 Supervisor 28 36 12 12 7 4 2 68 20 1309
2008 Non-supervisor 22 35 15 13 9 6 1 60 24 2922

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 40 16 7 4 1 0 73 12 1045
2017 Non-supervisor 24 36 19 9 5 5 1 65 15 2419
2014 Supervisor 34 39 15 8 2 2 1 74 10 1108
2014 Non-supervisor 22 35 22 11 4 5 2 61 16 2295
2011 Supervisor 25 39 19 10 4 3 0 66 14 1664
2011 Non-supervisor 17 34 21 12 7 6 2 56 21 3140

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 28 18 14 12 8 3 51 29 1046
2017 Non-supervisor 21 29 15 12 11 9 3 57 27 2412
2014 Supervisor 17 27 18 16 12 7 2 48 32 1109
2014 Non-supervisor 16 26 18 15 15 8 2 46 34 2296
2011 Supervisor 15 22 19 15 12 12 4 44 33 1664
2011 Non-supervisor 13 23 19 16 13 13 3 43 35 3147

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 22 9 5 3 1 3 82 8 1045
2017 Non-supervisor 62 19 6 3 1 2 7 89 5 2418
2014 Supervisor 58 22 8 5 2 0 4 84 7 1109
2014 Non-supervisor 60 20 8 4 2 1 5 86 6 2298

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 22 4 2 1 1 2 94 3 1045
2017 Non-supervisor 71 17 4 2 1 2 3 93 2 2419
2014 Supervisor 69 21 5 1 1 1 2 93 2 1110
2014 Non-supervisor 68 19 5 2 1 2 2 91 3 2296
2011 Supervisor 71 16 5 2 1 2 3 92 2 1664
2011 Non-supervisor 67 18 7 2 1 2 4 89 4 3144
2008 Supervisor 65 19 7 2 1 2 4 89 3 1310
2008 Non-supervisor 66 17 7 2 1 3 4 89 3 2921

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 41 16 13 9 1 0 62 22 1044
2017 Non-supervisor 24 30 15 15 11 4 1 57 27 2419
2014 Supervisor 17 33 18 18 13 1 0 51 31 1110
2014 Non-supervisor 17 27 17 20 16 3 0 46 36 2293
2011 Supervisor 19 36 18 16 9 1 1 56 26 1665
2011 Non-supervisor 19 31 17 16 14 3 1 52 31 3145
2008 Supervisor 14 35 21 18 12 1 0 50 29 1309
2008 Non-supervisor 12 30 21 18 16 2 1 43 35 2919

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 30 13 16 15 1 2 55 32 1047
2017 Non-supervisor 18 21 14 17 22 3 4 42 42 2421
2014 Supervisor 18 29 15 15 20 1 1 48 36 1110
2014 Non-supervisor 10 17 15 20 33 3 3 28 56 2298
2011 Supervisor 18 31 14 16 18 1 2 50 35 1664
2011 Non-supervisor 13 20 14 20 28 2 3 35 50 3145
2008 Supervisor 18 30 13 17 20 1 2 49 39 1308
2008 Non-supervisor 10 23 14 21 28 2 1 34 51 2917

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 43 21 9 4 2 0 66 13 1048
2017 Non-supervisor 21 34 20 11 7 6 1 59 19 2418

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 41 11 3 2 2 0 84 5 1045
2017 Non-supervisor 42 35 13 3 2 3 1 81 6 2418
2014 Supervisor 45 37 12 2 2 2 0 84 4 1108
2014 Non-supervisor 40 35 14 4 2 5 1 80 6 2294

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 46 8 4 2 1 0 85 6 1043
2017 Non-supervisor 42 39 11 4 2 2 0 83 7 2416
2014 Supervisor 41 40 12 3 2 2 0 82 6 1109
2014 Non-supervisor 37 38 12 6 3 3 0 78 9 2293
2011 Supervisor 30 43 15 6 4 3 0 76 9 1665
2011 Non-supervisor 30 40 16 6 4 4 0 73 11 3151

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 42 7 5 4 0 0 84 8 1046
2017 Non-supervisor 48 35 9 4 3 0 0 84 8 2422
2014 Supervisor 45 38 9 5 3 0 0 82 8 1109
2014 Non-supervisor 42 38 11 6 3 1 0 80 9 2289
2011 Supervisor 38 38 13 7 4 1 0 76 11 1662
2011 Non-supervisor 37 40 13 6 4 1 0 77 10 3145
2008 Supervisor 26 39 15 11 8 1 0 65 19 1308
2008 Non-supervisor 26 41 15 10 7 1 0 67 17 2926

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 37 15 7 5 0 0 72 12 1046
2017 Non-supervisor 40 32 14 7 5 0 0 73 12 2421
2014 Supervisor 27 32 18 14 9 0 0 59 24 1109
2014 Non-supervisor 27 36 17 12 7 1 0 64 19 2296
2011 Supervisor 27 37 18 11 6 1 0 65 17 1667
2011 Non-supervisor 28 36 19 11 5 1 0 65 16 3149

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 40 13 8 5 0 0 73 13 1046
2017 Non-supervisor 40 34 13 8 4 0 0 75 12 2418
2014 Supervisor 26 34 16 15 9 0 0 60 24 1109
2014 Non-supervisor 25 38 18 13 6 1 0 63 19 2293
2011 Supervisor 26 38 16 14 6 0 0 64 20 1663
2011 Non-supervisor 27 37 18 12 5 1 0 65 17 3150
2008 Supervisor 18 38 16 16 11 0 0 57 27 1309
2008 Non-supervisor 20 39 18 15 8 0 0 59 23 2919

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 30 17 8 4 3 1 69 13 1047
2017 Non-supervisor 33 25 19 9 7 6 1 62 17 2419
2014 Supervisor 32 29 16 10 8 3 2 64 19 1109
2014 Non-supervisor 26 26 21 13 7 5 2 56 22 2297
2011 Supervisor 32 31 18 10 5 4 1 66 16 1669
2011 Non-supervisor 29 26 19 12 8 5 1 58 22 3149
2008 Supervisor 23 32 20 13 6 4 2 59 20 1310
2008 Non-supervisor 20 30 19 15 10 6 1 53 27 2921
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 24 47 29 1047
2017 Non-supervisor 29 38 33 2420
2014 Supervisor 26 45 29 1108
2014 Non-supervisor 24 42 34 2298
2011 Supervisor 27 47 26 1669
2011 Non-supervisor 26 44 30 3153

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 27 25 34 6 2 6 266
2017 Non-supervisor 12 17 16 5 45 5 655
2014 Supervisor 29 21 30 13 9999 7 286
2014 Non-supervisor 17 22 28 11 9999 22 523
2011 Supervisor 31 29 29 6 9999 6 443
2011 Non-supervisor 16 31 30 8 9999 14 787
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 17 83 1047
2017 Non-supervisor 18 82 2414
2014 Supervisor 14 86 1107
2014 Non-supervisor 17 83 2294

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 173
2017 Non-supervisor 56 458
2014 Supervisor 48 140
2014 Non-supervisor 56 401

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 173
2017 Non-supervisor 59 458
2014 Supervisor 45 140
2014 Non-supervisor 62 401

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 173
2017 Non-supervisor 4 458
2014 Supervisor 20 140
2014 Non-supervisor 2 401

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 173
2017 Non-supervisor 0 458
2014 Supervisor 0 140
2014 Non-supervisor 0 401

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 458
2014 Supervisor 3 140
2014 Non-supervisor 5 401

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 173
2017 Non-supervisor 3 458
2014 Supervisor 11 140
2014 Non-supervisor 2 401

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 173
2017 Non-supervisor 4 458
2014 Supervisor 6 140
2014 Non-supervisor 3 401

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 174
2017 Non-supervisor 40 459
2014 Supervisor 53 141
2014 Non-supervisor 39 400

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 174
2017 Non-supervisor 43 459
2014 Supervisor 33 141
2014 Non-supervisor 37 400

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 47 174
2017 Non-supervisor 45 459
2014 Supervisor 43 141
2014 Non-supervisor 35 400

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 174
2017 Non-supervisor 38 459
2014 Supervisor 27 141
2014 Non-supervisor 33 400

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 174
2017 Non-supervisor 29 459
2014 Supervisor 37 141
2014 Non-supervisor 24 400

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 174
2017 Non-supervisor 53 459
2014 Supervisor 57 141
2014 Non-supervisor 55 400

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 174
2017 Non-supervisor 29 459
2014 Supervisor 32 141
2014 Non-supervisor 28 400

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 174
2017 Non-supervisor 8 459
2014 Non-supervisor 12 400

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 174
2017 Non-supervisor 10 459
2014 Supervisor 10 141
2014 Non-supervisor 13 400

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 174
2017 Non-supervisor 43 459
2014 Supervisor 33 141
2014 Non-supervisor 39 400

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 174
2017 Non-supervisor 27 459
2014 Supervisor 27 141
2014 Non-supervisor 27 400

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 174
2017 Non-supervisor 14 459
2014 Supervisor 17 141
2014 Non-supervisor 14 400

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 58 173
2017 Non-supervisor 53 458
2014 Supervisor 56 141
2014 Non-supervisor 51 402

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 29 173
2017 Non-supervisor 24 458
2014 Supervisor 30 141
2014 Non-supervisor 26 402

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 173
2017 Non-supervisor 7 458
2014 Supervisor 10 141
2014 Non-supervisor 8 402

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 173
2017 Non-supervisor 17 458
2014 Supervisor 12 141
2014 Non-supervisor 19 402

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 173
2017 Non-supervisor 8 458
2014 Supervisor 6 141
2014 Non-supervisor 9 402

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 173
2017 Non-supervisor 6 458
2014 Supervisor 4 141
2014 Non-supervisor 6 402

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 173
2017 Non-supervisor 13 458
2014 Supervisor 14 141
2014 Non-supervisor 14 402

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 173
2017 Non-supervisor 8 458
2014 Supervisor 7 141
2014 Non-supervisor 9 402

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 173
2017 Non-supervisor 29 458
2014 Supervisor 29 141
2014 Non-supervisor 28 402

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 168
2017 Non-supervisor 10 436
2014 Supervisor 11 136
2014 Non-supervisor 10 375

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 168
2017 Non-supervisor 23 436
2014 Supervisor 13 136
2014 Non-supervisor 24 375

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 168
2017 Non-supervisor 10 436
2014 Supervisor 5 136
2014 Non-supervisor 9 375

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 168
2017 Non-supervisor 5 436
2014 Supervisor 6 136
2014 Non-supervisor 8 375

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 168
2017 Non-supervisor 11 436
2014 Supervisor 11 136
2014 Non-supervisor 8 375

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 168
2017 Non-supervisor 9 436
2014 Supervisor 8 136
2014 Non-supervisor 7 375

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 168
2017 Non-supervisor 15 436
2014 Supervisor 3 136
2014 Non-supervisor 6 375

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 168
2017 Non-supervisor 11 436
2014 Supervisor 7 136
2014 Non-supervisor 12 375

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 168
2017 Non-supervisor 12 436
2014 Supervisor 8 136
2014 Non-supervisor 11 375

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 168
2017 Non-supervisor 28 436
2014 Supervisor 24 136
2014 Non-supervisor 30 375

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 168
2017 Non-supervisor 8 436
2014 Supervisor 5 136
2014 Non-supervisor 7 375

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 168
2017 Non-supervisor 44 436
2014 Supervisor 29 136
2014 Non-supervisor 50 375

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 436
2014 Non-supervisor 1 375

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 61 168
2017 Non-supervisor 51 436
2014 Supervisor 54 136
2014 Non-supervisor 54 375

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 436

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 168
2017 Non-supervisor 14 436
2014 Supervisor 15 136
2014 Non-supervisor 13 375

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 94 6 172
2017 Non-supervisor 92 8 460

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 26 18 7 7 20 6 58 18 1048
2017 Non-supervisor 18 17 17 7 7 26 8 53 22 2421
2014 Supervisor 18 24 20 5 5 23 6 58 14 1108
2014 Non-supervisor 14 18 18 7 8 30 7 49 22 2295

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 36 15 6 5 5 0 73 11 1046
2017 Non-supervisor 30 32 15 7 5 9 1 70 13 2418
2014 Supervisor 31 39 16 4 3 7 0 75 8 1108
2014 Non-supervisor 24 32 19 6 5 13 1 65 13 2294
2011 Supervisor 31 39 18 5 2 4 0 74 7 1662
2011 Non-supervisor 28 38 16 6 3 9 0 72 11 3150
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 50 8 5 1 0 7 85 6 1045
2017 Non-supervisor 24 44 10 7 4 6 6 77 11 2420
2014 Supervisor 25 53 10 5 0 1 6 84 6 1108
2014 Non-supervisor 21 50 13 6 2 4 3 77 9 2295
2011 Supervisor 25 53 9 5 1 1 6 84 6 1664
2011 Non-supervisor 22 52 12 8 2 3 2 77 11 3141
2008 Supervisor 26 51 8 5 2 1 7 83 8 1309
2008 Non-supervisor 22 52 12 8 3 2 2 76 12 2924

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 30 21 8 4 18 7 56 16 1045
2017 Non-supervisor 12 24 20 7 4 24 10 54 17 2417
2014 Supervisor 9 26 22 12 7 16 8 46 25 1108
2014 Non-supervisor 9 24 22 10 4 22 7 48 20 2293
2011 Supervisor 9 23 26 12 6 18 6 42 24 1662
2011 Non-supervisor 9 25 22 9 5 24 6 48 20 3144

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 33 10 4 1 7 7 82 6 1046
2017 Non-supervisor 36 28 11 3 2 13 6 80 7 2418
2014 Supervisor 34 37 12 3 1 6 5 81 5 1108
2014 Non-supervisor 34 32 13 4 2 11 4 78 7 2294
2011 Supervisor 36 37 11 3 2 6 5 82 5 1663
2011 Non-supervisor 33 34 13 4 2 12 2 78 7 3144
2008 Supervisor 29 39 12 4 2 8 7 79 8 1307
2008 Non-supervisor 30 39 13 4 2 9 2 78 7 2921

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 36 12 3 2 7 7 80 6 1040
2017 Non-supervisor 28 31 13 3 2 16 6 76 7 2416
2014 Supervisor 28 37 14 4 2 9 5 76 7 1107
2014 Non-supervisor 25 32 16 5 3 15 4 71 10 2294
2011 Supervisor 28 36 15 5 3 8 5 73 9 1658
2011 Non-supervisor 24 34 17 5 2 15 2 71 9 3145
2008 Supervisor 24 35 15 9 5 7 6 67 16 1310
2008 Non-supervisor 23 35 17 10 4 8 1 65 16 2918
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 5 95 1043
2017 Non-supervisor 7 93 2418
2014 Supervisor 5 95 1105
2014 Non-supervisor 6 94 2290

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 49
2017 Non-supervisor 40 187
2014 Supervisor 41 51
2014 Non-supervisor 38 155

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 63 49
2017 Non-supervisor 82 187
2014 Supervisor 76 51
2014 Non-supervisor 77 155

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 49
2017 Non-supervisor 3 187
2014 Supervisor 12 51

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 49
2017 Non-supervisor 0 187
2014 Supervisor 0 51

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 49
2017 Non-supervisor 8 187
2014 Non-supervisor 5 155

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 187

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 187
2014 Non-supervisor 7 155

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 49
2017 Non-supervisor 19 186
2014 Supervisor 18 52
2014 Non-supervisor 15 153

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 49
2017 Non-supervisor 19 186
2014 Supervisor 19 52
2014 Non-supervisor 16 153

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 49
2017 Non-supervisor 14 186
2014 Supervisor 11 52
2014 Non-supervisor 8 153

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 186
2014 Non-supervisor 4 153

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 49
2017 Non-supervisor 26 186
2014 Supervisor 19 52
2014 Non-supervisor 22 153

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 49
2017 Non-supervisor 38 186
2014 Supervisor 23 52
2014 Non-supervisor 27 153

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 186
2014 Supervisor 0 52
2014 Non-supervisor 0 153

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 49

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 49
2017 Non-supervisor 11 186
2014 Supervisor 15 52
2014 Non-supervisor 4 153

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 49
2017 Non-supervisor 16 186
2014 Supervisor 13 52
2014 Non-supervisor 12 153

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 186

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 49
2017 Non-supervisor 18 186
2014 Supervisor 11 52
2014 Non-supervisor 15 153

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 49
2014 Supervisor 0 52

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 49
2017 Non-supervisor 25 186
2014 Supervisor 34 52
2014 Non-supervisor 31 153

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 49
2017 Non-supervisor 29 188
2014 Supervisor 23 52
2014 Non-supervisor 28 155

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 49
2017 Non-supervisor 12 188
2014 Supervisor 15 52
2014 Non-supervisor 13 155

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 188
2014 Non-supervisor 6 155

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 188
2014 Non-supervisor 20 155

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 188
2014 Non-supervisor 3 155

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 188
2014 Non-supervisor 6 155

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 188
2014 Supervisor 17 52
2014 Non-supervisor 10 155

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 188
2014 Non-supervisor 4 155

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 47 49
2017 Non-supervisor 55 188
2014 Supervisor 53 52
2014 Non-supervisor 50 155

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 14 180
2014 Supervisor 13 49
2014 Non-supervisor 14 145

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 180
2014 Supervisor 0 49
2014 Non-supervisor 6 145

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 46
2014 Non-supervisor 3 145

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 180
2014 Supervisor 0 49

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 180

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 11 180
2014 Non-supervisor 8 145

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 10 180
2014 Non-supervisor 10 145

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 46
2017 Non-supervisor 11 180
2014 Supervisor 0 49
2014 Non-supervisor 9 145

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 46
2017 Non-supervisor 28 180
2014 Supervisor 24 49
2014 Non-supervisor 24 145

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 8 180
2014 Non-supervisor 9 145

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 46
2017 Non-supervisor 45 180
2014 Supervisor 29 49
2014 Non-supervisor 44 145

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 180
2014 Non-supervisor 0 145

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 66 46
2017 Non-supervisor 70 180
2014 Supervisor 60 49
2014 Non-supervisor 68 145

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 46

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 46
2017 Non-supervisor 7 180
2014 Supervisor 17 49
2014 Non-supervisor 12 145

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 87 13 50
2017 Non-supervisor 91 9 190

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 24 18 2 2 27 7 66 7 1045
2017 Non-supervisor 19 18 18 3 3 32 8 62 9 2419
2014 Supervisor 19 23 20 2 1 29 5 64 5 1108
2014 Non-supervisor 15 18 19 4 2 35 7 56 10 2295

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 38 13 2 2 7 1 81 4 1045
2017 Non-supervisor 35 34 14 3 2 11 2 78 6 2409
2014 Supervisor 34 37 16 3 1 9 1 78 4 1108
2014 Non-supervisor 28 32 19 4 2 14 1 71 7 2295
2011 Supervisor 34 41 15 3 1 5 0 80 5 1660
2011 Non-supervisor 33 36 15 4 2 10 0 77 6 3142
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 29 21 14 12 0 1 53 26 1044
2017 Non-supervisor 23 26 20 14 15 1 1 50 30 2420

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 26 33 20 12 0 0 35 32 1042
2017 Non-supervisor 25 34 23 10 6 0 1 60 16 2422

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 34 29 14 9 0 1 48 23 1039
2017 Non-supervisor 36 32 17 8 4 1 2 70 12 2415

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 26 26 22 14 0 1 39 35 1042
2017 Non-supervisor 31 27 21 11 7 1 3 60 19 2422

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 29 21 10 6 1 5 61 17 1040
2017 Non-supervisor 50 26 10 4 2 1 7 83 6 2420

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 33 27 12 8 0 1 53 21 1045
2017 Non-supervisor 33 32 20 9 6 1 0 65 14 2411

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 35 25 12 5 0 1 58 17 1043
2017 Non-supervisor 33 34 19 7 4 1 2 69 12 2412

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 40 25 12 6 0 1 57 17 1041
2017 Non-supervisor 32 34 20 9 4 1 2 67 13 2412

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 35 21 10 6 0 1 62 16 1044
2017 Non-supervisor 33 31 20 10 5 1 1 65 15 2409

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 34 24 13 5 1 1 57 19 1042
2017 Non-supervisor 36 35 16 7 3 1 2 73 10 2405

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 25 10 5 2 0 1 83 7 1043
2017 Non-supervisor 54 26 12 4 2 0 1 81 6 2421

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 14 7 3 3 0 2 87 6 1044
2017 Non-supervisor 72 13 6 3 3 0 2 87 7 2418

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 35 12 5 3 0 1 80 8 1042
2017 Non-supervisor 52 26 11 5 3 0 2 80 8 2419

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 27 10 5 5 0 1 81 10 1045
2017 Non-supervisor 60 19 9 5 5 0 1 81 10 2421

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 32 15 5 3 0 1 77 8 1043
2017 Non-supervisor 59 8 3 1 1 0 28 93 2 2407

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 22 6 1 1 0 2 92 2 1035
2017 Non-supervisor 71 14 4 1 1 1 8 94 2 2406

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 19 5 2 1 0 2 91 3 1044
2017 Non-supervisor 59 20 8 4 4 1 3 82 9 2418

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 33 10 3 1 0 2 85 5 1043
2017 Non-supervisor 48 31 13 4 2 0 2 80 7 2415

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 29 42 19 5 0 0 34 24 1047
2017 Non-supervisor 16 37 34 10 4 0 0 53 14 2420

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 24 44 19 7 0 0 25 30 1046
2017 Non-supervisor 7 14 38 27 13 0 0 41 21 2412

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 47 13 6 3 2 0 77 9 1046
2017 Non-supervisor 24 44 14 8 4 5 0 71 13 2418

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 45 18 12 8 1 0 62 20 1048
2017 Non-supervisor 22 39 17 12 7 2 0 62 20 2420
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 13 87 1042
2017 Non-supervisor 15 85 2418
2014 Supervisor 9 91 1104
2014 Non-supervisor 14 86 2292

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 81 19 134
2017 Non-supervisor 77 23 386
2014 Supervisor 76 24 96
2014 Non-supervisor 74 26 333

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 37 4 6 2 0 1 88 8 110
2017 Non-supervisor 49 33 4 7 5 1 1 84 12 304
2014 Supervisor 54 36 0 6 4 0 0 90 10 73
2014 Non-supervisor 49 33 7 7 2 0 0 83 9 262
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 26 21 9 9 4 0 33 67 1047
2017 Non-supervisor 30 23 18 12 11 5 1 32 68 2421

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 661
2017 Non-supervisor 23 1525

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 661
2017 Non-supervisor 38 1525

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 661
2017 Non-supervisor 24 1525

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 661
2017 Non-supervisor 33 1525

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 661
2017 Non-supervisor 5 1525

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 661
2017 Non-supervisor 42 1525

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 8 48 19 11 4 10 650
2017 Non-supervisor 6 52 17 7 4 13 1489

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 28 18 15 16 2 9 44 35 666
2017 Non-supervisor 15 25 15 17 18 3 8 45 39 1538

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 10 14 20 43 3 7 14 70 666
2017 Non-supervisor 4 12 13 19 42 3 7 18 68 1537
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