2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 47 5 6 2 0 0 87 8 535
2017 Non-visible minority 36 47 4 9 3 0 0 83 12 2901
2014 Visible minority 41 46 6 4 3 0 0 87 7 436
2014 Non-visible minority 37 44 6 9 4 0 0 81 13 2927
2011 Visible minority 40 44 5 6 4 0 0 84 10 578
2011 Non-visible minority 38 46 4 9 3 0 0 84 12 4183
2008 Visible minority 31 51 4 10 4 0 0 82 14 421
2008 Non-visible minority 32 47 5 12 4 0 0 79 16 3773

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 19 4 2 1 1 1 93 3 533
2017 Non-visible minority 71 20 4 2 1 1 1 93 3 2894
2014 Visible minority 73 22 3 1 1 0 1 95 2 436
2014 Non-visible minority 69 20 5 3 1 0 2 91 4 2927
2011 Visible minority 72 19 2 3 1 1 2 94 4 576
2011 Non-visible minority 74 18 3 3 1 0 2 93 4 4186
2008 Visible minority 69 19 3 4 1 1 3 91 5 417
2008 Non-visible minority 72 19 4 3 1 0 1 92 4 3766

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 73 16 4 2 3 0 1 90 5 533
2017 Non-visible minority 72 16 4 5 2 0 1 89 7 2897
2014 Visible minority 67 22 2 6 2 0 1 90 8 436
2014 Non-visible minority 67 18 5 6 2 0 2 87 9 2926
2011 Visible minority 74 14 4 4 3 0 1 89 7 578
2011 Non-visible minority 69 16 4 6 3 0 2 87 9 4185
2008 Visible minority 71 17 2 4 3 1 3 91 7 421
2008 Non-visible minority 69 16 4 6 3 0 2 87 9 3772

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 35 5 9 3 0 0 83 12 533
2017 Non-visible minority 47 35 5 9 4 0 0 82 13 2897
2014 Visible minority 44 37 7 8 3 0 0 82 12 436
2014 Non-visible minority 46 36 6 9 4 0 0 82 12 2926
2011 Visible minority 43 39 6 6 5 0 0 82 12 577
2011 Non-visible minority 45 36 7 8 4 0 0 81 12 4171

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 39 11 9 4 0 1 76 14 532
2017 Non-visible minority 34 40 10 11 4 0 0 75 15 2898
2014 Visible minority 28 43 12 11 4 0 1 72 16 436
2014 Non-visible minority 29 37 13 14 7 0 0 67 21 2926
2011 Visible minority 33 34 14 11 6 0 2 68 17 578
2011 Non-visible minority 28 40 14 11 5 0 1 69 17 4176
2008 Visible minority 25 41 15 10 6 0 3 68 16 422
2008 Non-visible minority 21 42 16 14 6 0 1 65 20 3772

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 39 8 6 4 0 0 83 10 535
2017 Non-visible minority 47 36 9 5 3 0 0 83 8 2893
2014 Visible minority 37 37 14 10 3 0 0 74 12 435
2014 Non-visible minority 42 38 10 7 3 0 0 80 10 2929
2011 Visible minority 43 37 7 7 5 0 0 81 12 578
2011 Non-visible minority 46 36 8 6 3 0 0 83 9 4184
2008 Visible minority 36 42 10 6 6 1 0 78 11 420
2008 Non-visible minority 39 40 10 7 4 0 0 80 10 3774

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 36 6 6 3 0 0 84 10 534
2017 Non-visible minority 53 34 6 5 2 0 0 87 7 2891
2014 Visible minority 44 34 8 11 3 0 0 78 14 434
2014 Non-visible minority 46 37 8 6 3 0 0 84 8 2928
2011 Visible minority 47 37 4 6 6 0 0 84 12 578
2011 Non-visible minority 50 37 6 5 3 0 0 87 8 4179
2008 Visible minority 44 38 7 5 5 0 0 83 10 422
2008 Non-visible minority 45 40 7 5 3 0 0 86 7 3774

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 37 6 4 1 0 0 89 5 531
2017 Non-visible minority 56 34 5 4 2 0 0 89 5 2888
2014 Visible minority 47 39 7 5 2 0 0 86 7 435
2014 Non-visible minority 52 36 6 5 2 0 0 88 7 2925

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 33 11 5 5 1 1 79 10 532
2017 Non-visible minority 45 33 10 7 4 1 0 79 11 2889
2014 Visible minority 40 37 13 6 3 0 0 78 9 436
2014 Non-visible minority 41 33 12 8 5 1 1 75 13 2928
2011 Visible minority 40 37 10 7 5 0 0 78 12 577
2011 Non-visible minority 42 37 9 7 3 0 1 80 10 4182

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 18 11 7 10 6 18 62 23 532
2017 Non-visible minority 28 22 12 11 12 2 13 60 27 2893
2014 Visible minority 23 15 14 10 13 4 21 50 31 436
2014 Non-visible minority 25 20 11 14 16 2 12 53 34 2930
2011 Visible minority 22 21 12 11 14 4 15 54 31 576
2011 Non-visible minority 27 22 10 14 15 2 10 57 32 4178
2008 Visible minority 23 17 11 11 16 4 18 51 35 421
2008 Non-visible minority 28 23 8 14 17 1 8 56 35 3770

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 43 9 6 4 0 1 81 10 535
2017 Non-visible minority 36 44 9 8 4 0 0 80 11 2901
2014 Visible minority 34 38 12 11 5 0 0 72 16 436
2014 Non-visible minority 31 45 10 8 5 0 0 76 14 2929
2011 Visible minority 34 44 9 7 5 0 0 78 12 577
2011 Non-visible minority 37 41 10 8 4 0 0 78 12 4181
2008 Visible minority 33 41 11 10 5 0 0 74 15 416
2008 Non-visible minority 32 44 11 9 5 0 0 76 13 3746

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 35 15 10 9 1 1 65 19 532
2017 Non-visible minority 29 37 13 12 8 1 0 67 20 2898
2014 Visible minority 23 33 21 13 10 0 0 56 23 435
2014 Non-visible minority 24 33 18 15 10 0 0 57 25 2929
2011 Visible minority 24 39 15 11 10 0 0 64 22 576
2011 Non-visible minority 23 39 15 14 9 0 0 62 22 4186

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 40 10 8 3 0 0 79 11 534
2017 Non-visible minority 32 44 11 10 4 0 0 75 14 2898

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 37 8 6 2 0 0 84 8 532
2017 Non-visible minority 40 40 10 6 3 0 0 81 9 2898
2014 Visible minority 42 40 10 6 2 0 0 82 8 436
2014 Non-visible minority 32 42 14 7 4 1 0 75 11 2930
2011 Visible minority 42 39 10 5 3 0 0 81 9 577
2011 Non-visible minority 32 43 12 7 3 1 0 77 11 4186
2008 Visible minority 45 38 8 4 2 2 0 85 7 420
2008 Non-visible minority 33 42 12 7 5 1 0 75 12 3773

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 36 13 8 8 0 0 70 16 532
2017 Non-visible minority 31 40 12 10 7 0 0 71 17 2898

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 33 8 2 2 0 0 87 5 534
2017 Non-visible minority 54 34 8 3 1 0 0 88 5 2890
2014 Visible minority 61 27 8 1 2 0 0 88 3 434
2014 Non-visible minority 60 28 7 3 1 0 0 89 4 2929
2011 Visible minority 57 31 7 3 1 0 0 89 4 577
2011 Non-visible minority 59 31 7 3 1 0 0 89 4 4177

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 40 14 7 6 0 0 73 13 531
2017 Non-visible minority 34 42 10 9 5 0 0 76 14 2886
2014 Visible minority 19 42 12 15 8 0 3 63 25 436
2014 Non-visible minority 25 42 12 12 8 0 0 68 20 2929
2011 Visible minority 32 38 12 9 8 0 0 71 17 577
2011 Non-visible minority 33 42 11 10 5 0 0 75 14 4178

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 33 14 7 6 0 0 73 12 533
2017 Non-visible minority 39 37 12 8 5 0 0 76 12 2887
2014 Visible minority 31 37 14 8 6 0 3 71 14 436
2014 Non-visible minority 33 38 13 10 7 0 0 71 17 2930

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 40 14 7 6 0 1 73 13 530
2017 Non-visible minority 35 38 13 9 5 0 1 73 13 2891
2014 Visible minority 37 35 14 8 5 1 1 73 13 435
2014 Non-visible minority 27 38 15 11 7 1 1 66 19 2930
2011 Visible minority 35 36 14 7 6 1 1 72 14 576
2011 Non-visible minority 33 41 13 8 4 1 1 75 12 4181

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 37 9 4 3 0 0 84 7 532
2017 Non-visible minority 44 39 9 5 3 0 0 83 8 2888
2014 Visible minority 44 36 15 3 2 0 0 79 6 435
2014 Non-visible minority 40 40 11 6 3 0 0 80 9 2928
2011 Visible minority 43 41 8 5 3 0 0 84 8 577
2011 Non-visible minority 43 41 9 5 2 0 0 84 7 4183
2008 Visible minority 38 45 8 4 5 1 0 83 9 419
2008 Non-visible minority 39 43 8 6 3 0 0 82 9 3771

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 38 14 5 4 0 2 77 9 534
2017 Non-visible minority 36 36 16 7 3 0 1 73 10 2898
2014 Visible minority 39 37 14 7 2 0 1 77 9 436
2014 Non-visible minority 34 36 17 8 4 0 1 71 12 2930
2011 Visible minority 35 35 19 7 3 0 1 71 10 576
2011 Non-visible minority 31 37 18 9 5 0 1 68 14 4184
2008 Visible minority 26 38 20 9 5 1 2 65 14 420
2008 Non-visible minority 26 37 21 10 4 0 1 63 15 3770

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 15 37 22 11 2 6 37 22 533
2017 Non-visible minority 6 19 38 22 12 1 2 35 25 2887
2014 Visible minority 10 22 42 18 4 1 3 24 33 433
2014 Non-visible minority 9 27 38 19 6 0 2 25 36 2921
2011 Visible minority 13 22 36 17 6 2 4 25 37 574
2011 Non-visible minority 9 26 38 17 7 1 2 25 36 4177
2008 Visible minority 14 24 39 16 4 1 2 20 40 418
2008 Non-visible minority 13 30 36 14 5 0 1 20 43 3766

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 10 23 25 26 4 8 58 17 530
2017 Non-visible minority 5 14 27 27 22 3 3 51 20 2884
2014 Visible minority 10 19 38 18 6 5 4 27 32 433
2014 Non-visible minority 14 21 31 19 11 3 2 31 37 2922
2011 Visible minority 11 16 25 28 10 4 6 42 30 571
2011 Non-visible minority 10 20 31 23 12 3 3 36 31 4171
2008 Visible minority 19 18 31 19 6 3 4 27 40 417
2008 Non-visible minority 18 25 30 17 8 1 1 25 44 3759

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 22 28 15 11 3 6 28 41 530
2017 Non-visible minority 17 26 27 13 10 2 3 25 46 2892
2014 Visible minority 23 20 30 16 2 2 7 20 46 431
2014 Non-visible minority 29 27 23 10 7 1 2 17 58 2923
2011 Visible minority 24 23 26 13 6 3 5 21 51 574
2011 Non-visible minority 24 28 26 12 6 1 3 19 54 4171
2008 Visible minority 25 24 30 11 5 3 3 16 52 418
2008 Non-visible minority 25 28 28 11 5 1 2 16 55 3758

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 11 26 26 23 2 6 53 19 530
2017 Non-visible minority 6 13 32 28 17 1 3 47 19 2878
2014 Visible minority 9 15 32 22 11 6 6 37 27 435
2014 Non-visible minority 8 15 35 27 12 1 2 40 24 2917
2011 Visible minority 8 13 36 28 9 1 4 40 22 572
2011 Non-visible minority 8 17 36 25 10 1 2 37 26 4168
2008 Visible minority 9 14 39 25 8 2 4 35 24 418
2008 Non-visible minority 10 18 37 25 8 1 1 33 28 3761

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 15 25 21 20 1 8 46 27 531
2017 Non-visible minority 11 19 28 22 15 2 3 39 31 2885
2014 Visible minority 15 20 29 21 11 1 3 33 37 432
2014 Non-visible minority 21 25 29 15 7 1 3 23 48 2925
2011 Visible minority 16 19 29 20 10 2 5 31 38 573
2011 Non-visible minority 17 25 29 17 7 1 2 25 44 4177
2008 Visible minority 20 23 26 18 8 2 3 27 46 418
2008 Non-visible minority 21 26 29 15 7 1 2 22 48 3763

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 11 21 23 21 6 12 54 20 529
2017 Non-visible minority 7 13 24 26 22 3 6 52 21 2884
2014 Visible minority 5 11 27 24 13 4 16 46 20 432
2014 Non-visible minority 9 13 26 27 16 3 7 48 24 2921
2011 Visible minority 7 14 26 24 13 4 11 43 25 569
2011 Non-visible minority 8 15 28 26 15 3 6 45 25 4173
2008 Visible minority 13 18 30 18 7 6 8 29 36 419
2008 Non-visible minority 12 21 28 23 11 1 4 36 34 3769

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 17 27 16 16 4 10 37 32 533
2017 Non-visible minority 15 22 32 13 12 2 4 27 39 2888
2014 Visible minority 20 15 35 14 8 3 6 23 38 432
2014 Non-visible minority 22 24 28 12 8 2 3 22 49 2924
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 12 5 4 2 1 3 89 6 533
2017 Non-visible minority 72 13 5 4 2 0 4 89 6 2897
2014 Visible minority 74 14 5 2 2 0 2 90 4 434
2014 Non-visible minority 72 12 5 4 3 0 4 88 7 2928
2011 Visible minority 73 14 5 3 2 1 3 90 5 577
2011 Non-visible minority 70 14 4 5 3 0 4 88 8 4180
2008 Visible minority 65 15 5 2 5 1 7 87 7 423
2008 Non-visible minority 68 12 5 4 4 0 8 87 8 3775

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 32 13 7 7 6 5 70 16 534
2017 Non-visible minority 26 30 16 11 9 4 4 61 21 2899
2014 Visible minority 30 41 12 6 8 1 2 73 14 436
2014 Non-visible minority 30 32 14 10 8 3 3 65 20 2929

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 29 8 9 8 1 0 75 17 533
2017 Non-visible minority 43 31 9 9 7 1 0 74 16 2896
2014 Visible minority 39 38 9 7 6 1 0 77 13 435
2014 Non-visible minority 43 31 9 10 7 1 0 74 17 2932

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 33 11 9 7 2 1 73 16 533
2017 Non-visible minority 32 37 11 12 6 1 1 71 18 2893
2014 Visible minority 29 37 15 8 7 2 1 68 16 436
2014 Non-visible minority 28 38 13 12 5 2 2 69 18 2930
2011 Visible minority 29 38 10 9 8 4 1 71 18 578
2011 Non-visible minority 28 38 12 12 6 2 2 69 19 4182
2008 Visible minority 23 34 14 15 11 1 2 58 27 424
2008 Non-visible minority 24 38 13 14 7 2 2 65 22 3769

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 26 13 9 9 11 1 65 20 535
2017 Non-visible minority 30 30 13 10 8 8 2 67 19 2896
2014 Visible minority 23 29 18 8 10 10 2 59 21 436
2014 Non-visible minority 28 30 14 11 7 7 3 64 20 2930
2011 Visible minority 28 32 12 9 11 7 2 65 22 578
2011 Non-visible minority 32 29 14 11 8 6 2 65 20 4181
2008 Visible minority 21 27 16 11 15 8 1 53 29 423
2008 Non-visible minority 26 30 15 12 9 6 2 61 23 3771

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 22 16 11 8 21 4 53 26 534
2017 Non-visible minority 13 22 18 17 13 14 3 42 36 2898
2014 Visible minority 10 33 17 13 10 13 4 52 28 436
2014 Non-visible minority 12 23 18 19 15 10 3 41 38 2931

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 35 7 8 5 0 0 80 13 534
2017 Non-visible minority 42 37 7 9 5 0 0 80 14 2892
2014 Visible minority 37 40 13 6 3 0 0 77 9 436
2014 Non-visible minority 42 39 8 7 3 0 0 81 10 2930
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 32 9 7 5 0 0 78 12 535
2017 Non-visible minority 40 35 11 8 6 0 0 76 14 2900
2014 Visible minority 38 34 16 7 4 0 0 73 11 436
2014 Non-visible minority 37 36 12 9 6 0 0 73 15 2931
2011 Visible minority 37 36 11 9 6 1 0 74 15 578
2011 Non-visible minority 35 36 12 10 6 0 0 72 16 4183
2008 Visible minority 26 35 13 12 10 2 2 63 23 423
2008 Non-visible minority 26 33 14 14 11 0 1 61 26 3773

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 28 11 6 6 1 1 76 12 534
2017 Non-visible minority 48 29 11 6 5 2 0 78 11 2899
2014 Visible minority 40 30 14 10 3 2 1 72 14 436
2014 Non-visible minority 43 32 12 7 4 2 0 77 11 2927
2011 Visible minority 40 31 15 6 5 2 1 73 12 578
2011 Non-visible minority 44 32 11 7 4 2 1 77 11 4176
2008 Visible minority 28 32 15 10 10 4 1 63 21 423
2008 Non-visible minority 37 30 13 10 8 2 1 69 18 3776

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 27 11 6 6 0 1 76 12 534
2017 Non-visible minority 43 33 9 9 5 0 0 76 15 2897
2014 Visible minority 36 34 19 6 4 1 0 71 10 436
2014 Non-visible minority 39 34 11 10 5 0 0 74 15 2929
2011 Visible minority 39 32 12 9 7 1 0 71 16 578
2011 Non-visible minority 38 37 10 10 5 0 0 75 16 4181
2008 Visible minority 29 32 14 11 14 1 1 61 25 423
2008 Non-visible minority 32 34 11 12 10 1 0 66 22 3772

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 81 10 3 2 1 0 3 94 3 531
2017 Non-visible minority 80 11 3 2 1 0 3 94 3 2894
2014 Visible minority 79 11 3 3 1 0 3 93 5 436
2014 Non-visible minority 80 10 3 1 2 0 3 94 3 2929
2011 Visible minority 77 13 4 1 2 0 3 93 3 577
2011 Non-visible minority 79 11 3 2 2 0 3 93 4 4178
2008 Visible minority 75 13 3 1 2 0 6 94 4 422
2008 Non-visible minority 78 8 3 2 2 1 6 92 4 3768

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 25 7 3 5 4 6 84 8 533
2017 Non-visible minority 52 24 8 5 3 4 5 83 9 2899
2014 Visible minority 47 24 7 4 6 2 9 80 11 436
2014 Non-visible minority 50 26 8 4 4 3 5 83 8 2926
2011 Visible minority 47 26 9 6 5 3 5 79 12 577
2011 Non-visible minority 49 28 8 6 4 2 3 82 10 4180

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 24 8 6 4 0 1 81 11 534
2017 Non-visible minority 54 27 7 6 5 1 0 82 11 2901

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 24 9 4 6 2 0 81 10 535
2017 Non-visible minority 56 25 9 4 4 1 0 83 8 2900

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 25 10 6 7 0 0 77 13 533
2017 Non-visible minority 51 28 9 7 5 0 0 79 12 2891
2014 Visible minority 44 31 13 7 4 0 1 76 11 436
2014 Non-visible minority 49 28 10 8 4 0 0 77 13 2930
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 28 22 7 10 4 10 55 19 150
2017 Non-visible minority 18 36 16 11 6 5 9 62 20 886
2014 Visible minority 14 32 18 9 8 5 15 57 21 139
2014 Non-visible minority 24 32 16 12 5 4 7 62 19 951

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 32 14 5 4 11 0 74 11 534
2017 Non-visible minority 30 32 15 9 6 8 1 68 16 2899
2014 Visible minority 31 32 16 7 4 10 0 70 13 436
2014 Non-visible minority 23 33 18 10 6 11 0 63 18 2926
2011 Visible minority 25 29 18 7 9 12 1 61 19 574
2011 Non-visible minority 23 31 20 11 6 9 1 59 19 4174

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 34 15 8 6 6 0 69 14 535
2017 Non-visible minority 27 33 16 12 8 3 0 62 21 2893
2014 Visible minority 25 35 18 12 7 2 0 62 19 433
2014 Non-visible minority 19 30 19 17 12 3 0 51 30 2928
2011 Visible minority 21 30 22 8 14 4 0 53 23 575
2011 Non-visible minority 17 31 21 16 12 3 0 49 29 4173
2008 Visible minority 16 26 20 14 17 6 1 45 33 424
2008 Non-visible minority 14 27 20 18 18 2 0 42 37 3774

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 32 17 10 6 10 0 64 17 535
2017 Non-visible minority 19 31 20 16 9 6 0 53 26 2900
2014 Visible minority 17 29 18 15 8 10 1 52 27 435
2014 Non-visible minority 13 26 21 20 14 5 0 41 36 2925
2011 Visible minority 14 32 18 15 13 8 1 49 31 578
2011 Non-visible minority 9 30 20 22 13 5 0 42 37 4181
2008 Visible minority 9 27 22 16 18 7 1 39 37 423
2008 Non-visible minority 5 23 19 26 21 5 0 30 50 3771

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 31 13 8 8 10 1 68 18 535
2017 Non-visible minority 24 31 16 12 11 5 0 59 25 2899
2014 Visible minority 21 33 16 13 8 8 1 59 23 434
2014 Non-visible minority 16 27 18 18 15 6 0 46 35 2926
2011 Visible minority 18 29 18 13 13 9 0 52 28 577
2011 Non-visible minority 15 30 17 16 14 7 0 49 33 4185
2008 Visible minority 10 25 18 14 19 13 1 41 38 424
2008 Non-visible minority 9 24 19 20 19 8 0 36 43 3772

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 37 13 9 7 7 1 68 18 533
2017 Non-visible minority 18 33 19 15 10 4 1 54 26 2898
2014 Visible minority 15 36 22 13 11 3 1 53 25 434
2014 Non-visible minority 14 31 20 19 13 3 0 46 33 2925
2011 Visible minority 17 34 16 17 12 4 0 53 30 578
2011 Non-visible minority 12 33 19 21 12 3 0 46 35 4178
2008 Visible minority 12 30 18 19 16 5 0 44 38 423
2008 Non-visible minority 8 31 19 25 15 2 0 41 41 3774
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 46 13 5 2 2 0 80 7 534
2017 Non-visible minority 26 43 18 8 3 2 0 71 11 2889
2014 Visible minority 24 49 17 4 4 1 0 74 8 434
2014 Non-visible minority 22 40 19 10 5 2 0 64 16 2927
2011 Visible minority 25 40 17 9 6 3 0 67 15 577
2011 Non-visible minority 20 40 19 13 6 2 0 61 20 4182

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 41 10 3 2 4 0 84 5 534
2017 Non-visible minority 37 41 13 4 2 3 0 80 6 2888
2014 Visible minority 37 41 11 3 1 7 0 83 4 435
2014 Non-visible minority 34 42 13 5 2 4 0 80 7 2928
2011 Visible minority 31 41 15 5 3 6 0 76 8 577
2011 Non-visible minority 32 41 14 6 2 5 0 77 8 4175

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 36 11 7 5 3 1 76 12 534
2017 Non-visible minority 35 37 12 8 4 3 1 75 13 2889
2014 Visible minority 35 37 12 7 5 2 1 74 13 435
2014 Non-visible minority 32 37 12 9 5 4 1 72 15 2927
2011 Visible minority 32 35 12 8 7 5 1 71 16 576
2011 Non-visible minority 32 34 13 10 5 5 1 70 16 4177
2008 Visible minority 23 34 14 12 8 7 2 63 22 424
2008 Non-visible minority 24 35 14 13 8 5 1 63 22 3773

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 36 15 8 5 5 1 71 13 534
2017 Non-visible minority 26 37 18 9 5 4 1 66 14 2894
2014 Visible minority 30 36 16 12 3 3 1 68 15 435
2014 Non-visible minority 25 36 20 10 4 4 1 65 14 2925
2011 Visible minority 23 35 18 8 9 6 1 62 18 575
2011 Non-visible minority 19 36 21 12 6 5 1 59 18 4175

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 27 16 10 10 11 3 58 24 532
2017 Non-visible minority 20 29 16 13 12 8 3 55 28 2891
2014 Visible minority 16 27 17 15 13 9 4 49 31 435
2014 Non-visible minority 16 26 19 16 15 7 2 46 33 2926
2011 Visible minority 14 20 20 13 16 14 3 42 34 575
2011 Non-visible minority 14 23 19 16 13 13 3 44 34 4181

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 20 7 4 1 2 5 88 5 532
2017 Non-visible minority 61 19 7 4 2 1 6 87 6 2895
2014 Visible minority 61 25 5 5 2 0 2 88 7 435
2014 Non-visible minority 60 20 8 4 2 1 5 85 7 2929

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 19 4 2 1 1 3 93 3 533
2017 Non-visible minority 71 18 4 2 1 2 3 93 2 2895
2014 Visible minority 67 19 4 4 4 1 1 88 8 434
2014 Non-visible minority 68 20 5 1 1 2 3 92 2 2929
2011 Visible minority 66 18 6 2 2 1 5 89 4 577
2011 Non-visible minority 69 17 6 2 1 2 3 90 3 4177
2008 Visible minority 59 22 7 3 2 3 4 87 5 422
2008 Non-visible minority 67 18 7 2 1 2 4 90 3 3775

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 32 13 11 11 4 2 62 24 533
2017 Non-visible minority 22 34 16 14 10 3 1 58 25 2894
2014 Visible minority 20 30 16 20 12 2 0 51 32 434
2014 Non-visible minority 17 29 17 19 15 2 0 47 35 2926
2011 Visible minority 21 30 18 12 15 3 1 53 27 578
2011 Non-visible minority 19 33 17 16 12 2 1 54 29 4178
2008 Visible minority 15 29 18 17 17 2 2 46 36 421
2008 Non-visible minority 13 32 21 18 14 1 1 46 33 3774

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 25 11 15 17 5 5 52 35 534
2017 Non-visible minority 19 23 14 17 21 2 3 45 40 2898
2014 Visible minority 16 21 17 13 27 5 2 40 43 435
2014 Non-visible minority 12 20 15 19 30 2 2 34 51 2930
2011 Visible minority 18 24 13 14 25 4 2 45 41 578
2011 Non-visible minority 14 24 14 19 24 2 3 40 45 4178
2008 Visible minority 16 21 13 17 27 4 2 40 47 421
2008 Non-visible minority 12 26 14 20 26 1 1 39 47 3770

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 33 20 7 7 8 2 62 16 532
2017 Non-visible minority 21 37 20 11 6 5 1 61 18 2899

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 36 11 5 4 4 0 80 9 532
2017 Non-visible minority 42 37 13 3 2 3 0 82 5 2896
2014 Visible minority 40 38 9 7 2 5 0 81 9 434
2014 Non-visible minority 42 36 13 3 2 4 1 81 5 2927

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 37 10 5 3 1 0 82 8 531
2017 Non-visible minority 41 41 10 4 2 2 0 84 6 2893
2014 Visible minority 38 41 12 4 4 2 0 80 8 434
2014 Non-visible minority 39 38 12 5 3 3 0 80 8 2927
2011 Visible minority 30 36 15 8 6 4 0 69 15 578
2011 Non-visible minority 30 42 15 6 4 3 0 75 10 4183

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 38 7 4 3 0 0 86 7 532
2017 Non-visible minority 47 37 8 4 3 0 0 84 8 2901
2014 Visible minority 48 35 12 4 1 1 0 84 5 434
2014 Non-visible minority 42 38 10 6 3 0 0 81 9 2923
2011 Visible minority 40 35 14 6 5 1 0 75 11 577
2011 Non-visible minority 37 40 13 6 4 1 0 77 10 4173
2008 Visible minority 25 37 17 10 8 2 0 64 19 424
2008 Non-visible minority 26 41 15 10 7 1 0 67 18 3776

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 36 10 5 4 1 1 80 9 534
2017 Non-visible minority 38 33 15 7 5 0 0 72 13 2898
2014 Visible minority 30 40 18 6 5 1 0 71 11 435
2014 Non-visible minority 27 34 17 13 8 0 0 61 22 2929
2011 Visible minority 31 37 17 8 6 1 0 69 14 575
2011 Non-visible minority 28 36 19 11 5 1 0 64 17 4185

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 36 12 7 4 0 0 78 10 534
2017 Non-visible minority 38 36 14 8 4 0 0 74 13 2895
2014 Visible minority 28 42 18 7 4 0 0 70 11 435
2014 Non-visible minority 25 36 17 14 7 1 0 61 22 2926
2011 Visible minority 29 39 14 10 7 1 0 69 17 576
2011 Non-visible minority 26 37 18 13 5 0 0 64 18 4182
2008 Visible minority 19 40 19 11 10 1 0 59 21 424
2008 Non-visible minority 19 39 17 16 9 0 0 58 25 3771

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 24 18 8 7 6 1 64 17 532
2017 Non-visible minority 34 27 19 9 6 5 1 64 16 2899
2014 Visible minority 28 24 19 17 10 2 0 53 28 435
2014 Non-visible minority 28 27 20 11 7 5 2 59 20 2930
2011 Visible minority 27 27 17 11 14 4 1 57 26 578
2011 Non-visible minority 31 28 19 12 6 4 1 62 19 4184
2008 Visible minority 19 26 20 14 13 7 1 49 30 424
2008 Non-visible minority 21 31 19 14 9 5 1 55 24 3774
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 30 34 37 534
2017 Non-visible minority 28 41 31 2898
2014 Visible minority 28 36 36 435
2014 Non-visible minority 24 44 32 2929
2011 Visible minority 31 35 35 579
2011 Non-visible minority 26 46 28 4186

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 2 19 26 4 45 5 140
2017 Non-visible minority 18 19 19 5 33 5 776
2014 Visible minority 6 22 29 23 9999 21 89
2014 Non-visible minority 23 22 28 9 9999 17 711
2011 Visible minority 9 28 44 6 9999 13 171
2011 Non-visible minority 23 31 27 7 9999 11 1048
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 17 83 533
2017 Non-visible minority 18 82 2892
2014 Visible minority 19 81 433
2014 Non-visible minority 16 84 2930

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 93
2017 Non-visible minority 55 527
2014 Visible minority 64 71
2014 Non-visible minority 52 463

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 69 93
2017 Non-visible minority 55 527
2014 Visible minority 62 71
2014 Non-visible minority 57 463

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 93
2017 Non-visible minority 9 527
2014 Visible minority 9 71
2014 Non-visible minority 6 463

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 93
2017 Non-visible minority 0 527
2014 Visible minority 0 71
2014 Non-visible minority 0 463

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 93
2017 Non-visible minority 4 527
2014 Non-visible minority 5 463

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 93
2017 Non-visible minority 3 527
2014 Non-visible minority 5 463

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 527
2014 Non-visible minority 4 463

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 45 95
2017 Non-visible minority 40 527
2014 Visible minority 32 71
2014 Non-visible minority 44 464

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 95
2017 Non-visible minority 42 527
2014 Visible minority 29 71
2014 Non-visible minority 37 464

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 45 95
2017 Non-visible minority 46 527
2014 Visible minority 33 71
2014 Non-visible minority 38 464

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 95
2017 Non-visible minority 38 527
2014 Visible minority 20 71
2014 Non-visible minority 33 464

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 95
2017 Non-visible minority 31 527
2014 Visible minority 23 71
2014 Non-visible minority 28 464

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 95
2017 Non-visible minority 53 527
2014 Visible minority 52 71
2014 Non-visible minority 56 464

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 95
2017 Non-visible minority 32 527
2014 Visible minority 15 71
2014 Non-visible minority 32 464

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 95
2017 Non-visible minority 1 527
2014 Non-visible minority 1 464

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 527
2014 Visible minority 31 71
2014 Non-visible minority 5 464

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 95
2017 Non-visible minority 10 527
2014 Visible minority 10 71
2014 Non-visible minority 13 464

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 95
2017 Non-visible minority 39 527
2014 Visible minority 42 71
2014 Non-visible minority 37 464

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 95
2017 Non-visible minority 29 527
2014 Visible minority 20 71
2014 Non-visible minority 28 464

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 95
2017 Non-visible minority 13 527
2014 Visible minority 9 71
2014 Non-visible minority 16 464

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 94
2017 Non-visible minority 56 526
2014 Visible minority 40 71
2014 Non-visible minority 55 465

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 94
2017 Non-visible minority 27 526
2014 Visible minority 20 71
2014 Non-visible minority 28 465

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 94
2017 Non-visible minority 8 526
2014 Visible minority 6 71
2014 Non-visible minority 9 465

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 94
2017 Non-visible minority 16 526
2014 Visible minority 12 71
2014 Non-visible minority 18 465

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 94
2017 Non-visible minority 7 526
2014 Visible minority 6 71
2014 Non-visible minority 8 465

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 526
2014 Non-visible minority 6 465

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 94
2017 Non-visible minority 12 526
2014 Visible minority 23 71
2014 Non-visible minority 13 465

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 94
2017 Non-visible minority 8 526
2014 Non-visible minority 9 465

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 94
2017 Non-visible minority 28 526
2014 Visible minority 36 71
2014 Non-visible minority 27 465

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 92
2017 Non-visible minority 10 503
2014 Visible minority 6 68
2014 Non-visible minority 12 437

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 92
2017 Non-visible minority 20 503
2014 Visible minority 45 68
2014 Non-visible minority 17 437

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 92
2017 Non-visible minority 8 503
2014 Visible minority 6 68
2014 Non-visible minority 9 437

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 92
2017 Non-visible minority 6 503
2014 Visible minority 9 68
2014 Non-visible minority 7 437

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 92
2017 Non-visible minority 10 503
2014 Visible minority 7 68
2014 Non-visible minority 10 437

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 92
2017 Non-visible minority 9 503
2014 Visible minority 5 68
2014 Non-visible minority 8 437

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 92
2017 Non-visible minority 14 503
2014 Visible minority 10 68
2014 Non-visible minority 4 437

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 92
2017 Non-visible minority 8 503
2014 Visible minority 22 68
2014 Non-visible minority 9 437

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 92
2017 Non-visible minority 11 503
2014 Visible minority 8 68
2014 Non-visible minority 10 437

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 92
2017 Non-visible minority 27 503
2014 Visible minority 28 68
2014 Non-visible minority 28 437

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 92
2017 Non-visible minority 7 503
2014 Visible minority 7 68
2014 Non-visible minority 7 437

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 92
2017 Non-visible minority 43 503
2014 Visible minority 44 68
2014 Non-visible minority 44 437

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 503
2014 Non-visible minority 1 437

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 92
2017 Non-visible minority 54 503
2014 Visible minority 43 68
2014 Non-visible minority 57 437

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 503

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 92
2017 Non-visible minority 14 503
2014 Visible minority 10 68
2014 Non-visible minority 14 437

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 91 9 95
2017 Non-visible minority 93 7 526

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 17 18 3 6 25 9 58 15 534
2017 Non-visible minority 17 20 17 8 7 24 7 54 22 2899
2014 Visible minority 20 24 13 7 4 25 6 64 16 435
2014 Non-visible minority 14 19 19 6 7 28 6 51 20 2929

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 30 14 4 5 11 1 74 9 533
2017 Non-visible minority 31 34 15 7 5 7 1 71 13 2895
2014 Visible minority 29 30 18 4 3 16 1 71 8 434
2014 Non-visible minority 26 34 18 6 4 10 1 68 12 2929
2011 Visible minority 29 34 16 6 3 10 1 71 11 577
2011 Non-visible minority 29 39 16 6 3 7 0 73 9 4186
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 42 11 6 4 8 7 76 11 533
2017 Non-visible minority 26 46 9 6 3 4 6 80 10 2897
2014 Visible minority 21 43 18 4 1 7 6 74 6 434
2014 Non-visible minority 22 52 11 6 2 3 4 80 8 2930
2011 Visible minority 21 49 13 9 2 3 3 74 12 577
2011 Non-visible minority 23 53 10 6 2 2 3 80 9 4181
2008 Visible minority 23 48 10 6 4 3 5 78 10 423
2008 Non-visible minority 23 52 11 8 3 1 3 78 11 3776

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 25 19 5 3 22 11 59 13 531
2017 Non-visible minority 12 25 20 7 4 22 9 54 17 2896
2014 Visible minority 12 25 21 7 3 20 11 54 16 434
2014 Non-visible minority 9 24 23 11 5 21 7 46 23 2928
2011 Visible minority 10 25 23 7 5 23 6 49 17 578
2011 Non-visible minority 9 24 24 10 5 22 6 46 22 4181

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 28 10 2 2 15 8 82 5 532
2017 Non-visible minority 37 30 11 4 2 10 6 80 7 2897
2014 Visible minority 35 30 13 2 2 11 7 79 5 434
2014 Non-visible minority 34 34 13 4 2 10 4 79 6 2928
2011 Visible minority 33 33 14 3 2 13 3 78 5 578
2011 Non-visible minority 34 35 12 4 2 10 3 80 6 4182
2008 Visible minority 27 36 14 5 2 11 5 75 8 422
2008 Non-visible minority 30 39 13 4 2 9 3 79 7 3772

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 28 11 2 2 19 8 79 5 530
2017 Non-visible minority 29 33 13 4 2 13 6 77 7 2892
2014 Visible minority 30 29 14 3 1 14 9 76 5 434
2014 Non-visible minority 25 34 16 5 3 13 4 72 9 2927
2011 Visible minority 25 34 16 3 2 17 3 74 6 577
2011 Non-visible minority 26 35 16 5 3 12 3 71 10 4179
2008 Visible minority 24 29 16 9 6 12 5 64 17 424
2008 Non-visible minority 24 35 16 10 4 7 3 66 16 3770
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 11 89 533
2017 Non-visible minority 6 94 2894
2014 Visible minority 10 90 433
2014 Non-visible minority 5 95 2925

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 65
2017 Non-visible minority 46 169
2014 Visible minority 39 48
2014 Non-visible minority 39 154

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 90 65
2017 Non-visible minority 74 169
2014 Visible minority 85 48
2014 Non-visible minority 73 154

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 6 169
2014 Visible minority 11 48

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65
2017 Non-visible minority 0 169
2014 Visible minority 0 48

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 65
2017 Non-visible minority 8 169
2014 Non-visible minority 7 154

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 169
2014 Non-visible minority 4 154

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 6 169
2014 Non-visible minority 9 154

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 65
2017 Non-visible minority 9 168
2014 Visible minority 53 49
2014 Non-visible minority 5 153

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 45 65
2017 Non-visible minority 9 168
2014 Visible minority 38 49
2014 Non-visible minority 10 153

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 65
2017 Non-visible minority 8 168
2014 Visible minority 27 49
2014 Non-visible minority 4 153

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 65
2014 Non-visible minority 4 153

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 65
2017 Non-visible minority 30 168
2014 Visible minority 9 49
2014 Non-visible minority 25 153

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 65
2017 Non-visible minority 45 168
2014 Non-visible minority 32 153

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 168
2014 Visible minority 0 49
2014 Non-visible minority 0 153

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 65
2017 Non-visible minority 10 168
2014 Non-visible minority 8 153

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 65
2017 Non-visible minority 17 168
2014 Non-visible minority 15 153

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 65
2017 Non-visible minority 20 168
2014 Non-visible minority 17 153

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65
2014 Non-visible minority 0 153

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 65
2017 Non-visible minority 25 168
2014 Visible minority 39 49
2014 Non-visible minority 28 153

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 65
2017 Non-visible minority 33 170
2014 Visible minority 27 49
2014 Non-visible minority 27 154

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 65
2017 Non-visible minority 17 170
2014 Visible minority 11 49
2014 Non-visible minority 15 154

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 170
2014 Non-visible minority 7 154

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 15 170
2014 Visible minority 10 49
2014 Non-visible minority 18 154

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 170
2014 Non-visible minority 3 154

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65
2017 Non-visible minority 6 170
2014 Non-visible minority 6 154

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 170
2014 Visible minority 10 49
2014 Non-visible minority 12 154

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 65
2017 Non-visible minority 6 170
2014 Non-visible minority 3 154

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 61 65
2017 Non-visible minority 50 170
2014 Visible minority 57 49
2014 Non-visible minority 49 154

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65
2014 Non-visible minority 9 144

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 65
2017 Non-visible minority 13 159
2014 Non-visible minority 15 144

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65
2017 Non-visible minority 4 159
2014 Visible minority 0 47
2014 Non-visible minority 6 144

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65
2014 Non-visible minority 4 144

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 159

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 159

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 65
2017 Non-visible minority 12 159
2014 Non-visible minority 6 144

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 65
2017 Non-visible minority 9 159
2014 Visible minority 15 47
2014 Non-visible minority 8 144

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 65
2017 Non-visible minority 12 159
2014 Non-visible minority 6 144

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 65
2017 Non-visible minority 24 159
2014 Visible minority 31 47
2014 Non-visible minority 22 144

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 159
2014 Non-visible minority 8 144

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 65
2017 Non-visible minority 42 159
2014 Visible minority 42 47
2014 Non-visible minority 39 144

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 159
2014 Non-visible minority 0 144

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 68 65
2017 Non-visible minority 69 159
2014 Visible minority 65 47
2014 Non-visible minority 66 144

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 65

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 65
2017 Non-visible minority 7 159
2014 Visible minority 10 47
2014 Non-visible minority 15 144

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 87 13 67
2017 Non-visible minority 93 7 171

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 20 17 2 4 28 8 63 9 534
2017 Non-visible minority 19 20 18 3 2 31 7 63 8 2896
2014 Visible minority 21 22 19 2 3 26 6 65 7 434
2014 Non-visible minority 16 19 20 3 2 34 6 58 9 2930

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 29 15 2 3 13 2 76 6 533
2017 Non-visible minority 35 35 13 3 2 10 1 80 5 2887
2014 Visible minority 31 34 17 2 1 14 1 76 4 434
2014 Non-visible minority 30 34 18 4 2 12 1 73 6 2930
2011 Visible minority 27 35 17 4 5 11 1 71 10 578
2011 Non-visible minority 34 38 14 3 1 8 0 79 5 4176
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 26 18 10 11 2 4 58 23 532
2017 Non-visible minority 22 27 20 15 15 0 1 50 30 2896

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 31 21 12 6 0 3 59 19 533
2017 Non-visible minority 20 32 27 13 7 0 1 52 20 2895

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 30 18 9 5 1 5 66 15 533
2017 Non-visible minority 30 33 20 10 5 1 1 64 15 2885

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 23 19 13 8 2 4 57 22 532
2017 Non-visible minority 25 27 22 14 9 1 2 54 23 2896

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 27 14 5 3 2 9 76 9 533
2017 Non-visible minority 46 27 12 6 3 1 6 78 9 2891

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 31 21 9 7 1 2 62 17 532
2017 Non-visible minority 29 33 22 10 6 0 0 62 16 2889

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 30 20 10 6 2 3 63 17 530
2017 Non-visible minority 30 35 21 8 4 0 1 66 13 2890

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 35 18 9 3 1 4 68 13 531
2017 Non-visible minority 28 35 22 10 4 0 1 64 14 2888

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 29 20 10 5 2 4 62 16 531
2017 Non-visible minority 32 32 20 10 5 0 1 65 15 2887

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 33 21 6 3 3 4 67 10 531
2017 Non-visible minority 33 35 18 9 3 0 1 69 13 2882

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 27 10 4 2 1 2 83 6 531
2017 Non-visible minority 56 26 12 4 2 0 1 82 6 2898

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 17 7 5 5 1 5 82 10 532
2017 Non-visible minority 74 12 7 3 3 0 2 87 6 2895

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 26 8 6 4 0 4 81 10 531
2017 Non-visible minority 50 29 12 4 3 0 1 80 8 2896

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 21 8 5 7 1 3 79 12 532
2017 Non-visible minority 59 21 9 5 4 0 1 81 9 2899

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 15 5 2 2 1 19 88 5 528
2017 Non-visible minority 55 14 6 2 1 0 21 88 4 2888

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 14 4 1 1 1 11 93 3 527
2017 Non-visible minority 71 17 4 1 1 0 6 93 2 2879

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 19 8 5 7 2 6 78 13 531
2017 Non-visible minority 63 20 7 4 3 0 2 86 7 2896

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 29 11 5 2 1 5 81 7 529
2017 Non-visible minority 49 32 12 4 2 0 1 82 6 2894

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 35 33 10 4 0 1 52 15 535
2017 Non-visible minority 13 35 36 13 4 0 0 47 16 2896

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 14 40 28 10 0 1 38 21 533
2017 Non-visible minority 7 17 40 24 12 0 0 36 24 2890

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 42 15 6 5 6 0 73 11 533
2017 Non-visible minority 25 45 14 8 4 3 0 73 12 2896

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 38 18 8 6 4 0 66 15 535
2017 Non-visible minority 19 41 17 13 7 1 0 62 21 2897
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 16 84 534
2017 Non-visible minority 14 86 2892
2014 Visible minority 13 87 434
2014 Non-visible minority 13 87 2923

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 80 20 95
2017 Non-visible minority 77 23 423
2014 Visible minority 74 26 65
2014 Non-visible minority 75 25 360

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 40 7 7 1 0 1 84 8 77
2017 Non-visible minority 51 33 3 7 5 1 1 85 12 335
2014 Visible minority 48 42 4 4 2 0 0 90 6 48
2014 Non-visible minority 51 33 6 7 3 0 0 84 10 283
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 22 17 9 9 8 1 37 63 535
2017 Non-visible minority 30 24 19 12 11 4 0 31 69 2898

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 305
2017 Non-visible minority 20 1862

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 305
2017 Non-visible minority 36 1862

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 305
2017 Non-visible minority 22 1862

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 305
2017 Non-visible minority 37 1862

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 305
2017 Non-visible minority 5 1862

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 305
2017 Non-visible minority 43 1862

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 8 52 20 9 5 7 289
2017 Non-visible minority 7 51 17 8 4 13 1833

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 34 15 11 12 5 6 57 26 309
2017 Non-visible minority 13 25 16 17 18 2 8 42 40 1876

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 15 13 22 33 4 6 24 61 308
2017 Non-visible minority 3 11 13 19 44 3 7 15 70 1876
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