2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	38	3	4	2	91	6	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	46	5	7	2	86	10	612
2017	University certificate or diploma below the bachelor's level	31	57	1	8	3	87	11	123
2017	Bachelor's degree	33	50	4	9	3	83	12	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	49	6	11	4	79	16	1156
2014	Secondary or high school graduation certificate or equivalent or less	51	35	7	6	1	86	7	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	48	5	6	5	84	12	670
2014	University certificate or diploma below the bachelor's level	40	41	9	8	1	81	10	132
2014	Bachelor's degree	38	45	4	9	4	82	14	1004
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	46	7	11	5	78	16	1133
2011	Secondary or high school graduation certificate or equivalent or less	45	44	3	5	2	90	7	710
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	45	5	9	3	82	13	955
2011	University certificate or diploma below the bachelor's level	42	42	5	5	5	85	10	218
2011	Bachelor's degree	38	47	4	8	3	86	11	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	46	5	10	5	80	15	1455
2008	Secondary or high school graduation certificate or equivalent or less	39	45	5	9	3	84	11	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	48	5	9	3	84	11	934
2008	University certificate or diploma below the bachelor's level	35	41	4	15	4	76	19	217
2008	Bachelor's degree	31	50	5	11	4	81	14	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	45	5	17	8	71	25	1166

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	81	15	2	1	0	1	1	97	1	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	21	4	3	2	0	1	92	4	612
2017	University certificate or diploma below the bachelor's level	76	17	3	3	1	0	1	94	3	123
2017	Bachelor's degree	72	19	4	2	1	1	1	93	3	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	23	5	3	2	1	1	91	5	1150
2014	Secondary or high school graduation certificate or equivalent or less	72	19	4	1	1	0	3	94	2	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	20	6	5	1	0	1	89	6	670
2014	University certificate or diploma below the bachelor's level	70	22	3	2	3	0	0	92	5	132
2014	Bachelor's degree	73	18	4	2	1	1	1	93	3	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	23	5	3	1	1	1	91	4	1132
2011	Secondary or high school graduation certificate or equivalent or less	74	18	2	2	0	0	3	96	2	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	19	4	2	1	0	2	92	4	956
2011	University certificate or diploma below the bachelor's level	74	18	3	2	1	1	1	94	3	218
2011	Bachelor's degree	77	16	2	3	1	0	1	94	3	1434
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	19	3	4	1	1	1	91	5	1455
2008	Secondary or high school graduation certificate or equivalent or less	75	18	2	2	1	0	3	95	2	676
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	20	4	2	1	0	2	92	3	931
2008	University certificate or diploma below the bachelor's level	70	20	3	3	1	1	2	93	4	217
2008	Bachelor's degree	76	16	4	3	1	0	0	92	4	1214
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	22	5	4	2	0	1	89	6	1163

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	11	3	2	0	0	2	95	2	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	16	5	4	2	0	1	90	6	612
2017	University certificate or diploma below the bachelor's level	78	11	2	5	2	1	1	90	7	123
2017	Bachelor's degree	70	19	4	4	2	0	1	90	6	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	5	8	3	0	2	84	11	1151
2014	Secondary or high school graduation certificate or equivalent or less	75	13	5	4	0	0	3	90	5	446
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	20	5	7	2	0	2	86	9	669
2014	University certificate or diploma below the bachelor's level	65	23	3	5	4	0	1	88	9	132
2014	Bachelor's degree	68	20	3	5	2	0	2	89	7	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	20	5	7	4	0	1	84	11	1133
2011	Secondary or high school graduation certificate or equivalent or less	73	15	4	3	1	0	4	91	4	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	6	5	2	0	2	87	7	956
2011	University certificate or diploma below the bachelor's level	71	17	1	5	2	1	2	91	8	218
2011	Bachelor's degree	71	15	4	5	3	0	2	88	8	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	4	8	4	0	1	84	12	1454
2008	Secondary or high school graduation certificate or equivalent or less	72	17	2	3	1	0	5	93	4	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	15	5	4	2	0	2	89	7	930
2008	University certificate or diploma below the bachelor's level	67	19	4	6	2	0	1	87	9	217
2008	Bachelor's degree	73	14	3	5	3	0	1	89	8	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	17	4	9	5	0	1	81	15	1167

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	29	3	6	2	0	89	8	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	36	7	6	5	0	83	11	611
2017	University certificate or diploma below the bachelor's level	49	33	3	10	5	0	82	14	123
2017	Bachelor's degree	42	38	6	10	4	0	80	14	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	5	12	4	0	78	16	1153
2014	Secondary or high school graduation certificate or equivalent or less	58	29	3	7	2	1	88	9	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	5	9	3	0	82	13	670
2014	University certificate or diploma below the bachelor's level	43	39	4	7	7	0	82	14	131
2014	Bachelor's degree	41	38	7	8	5	0	79	13	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	7	9	4	0	80	13	1132
2011	Secondary or high school graduation certificate or equivalent or less	53	32	6	5	3	1	86	8	707
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	7	7	3	0	83	10	947
2011	University certificate or diploma below the bachelor's level	40	39	6	11	4	1	79	15	216
2011	Bachelor's degree	43	37	6	9	5	0	81	14	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	9	9	4	0	78	13	1453

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	33	9	8	1	0	0	82	9	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	11	11	6	0	0	72	17	611
2017	University certificate or diploma below the bachelor's level	31	47	10	9	4	0	0	77	13	123
2017	Bachelor's degree	31	43	10	11	4	0	0	74	16	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	11	11	4	0	1	74	15	1152
2014	Secondary or high school graduation certificate or equivalent or less	45	37	7	9	2	0	0	82	11	446
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	14	12	8	0	0	67	19	670
2014	University certificate or diploma below the bachelor's level	28	45	10	10	7	1	0	73	16	132
2014	Bachelor's degree	24	39	13	16	8	0	0	63	24	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	38	14	16	7	0	1	63	23	1132
2011	Secondary or high school graduation certificate or equivalent or less	38	37	11	9	4	0	1	76	13	706
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	14	12	6	0	1	67	18	952
2011	University certificate or diploma below the bachelor's level	28	37	14	15	5	0	0	65	21	218
2011	Bachelor's degree	25	42	14	12	5	0	1	68	18	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	16	11	5	0	2	67	17	1452
2008	Secondary or high school graduation certificate or equivalent or less	26	42	13	13	5	0	1	69	18	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	44	13	14	6	0	1	66	20	934
2008	University certificate or diploma below the bachelor's level	24	39	13	16	7	0	0	64	23	217
2008	Bachelor's degree	19	43	16	15	6	0	0	63	21	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	19	11	6	0	3	63	17	1166

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	37	12	6	2	0	80	8	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	37	9	5	2	0	84	7	612
2017	University certificate or diploma below the bachelor's level	47	37	8	6	2	0	84	8	121
2017	Bachelor's degree	40	40	10	6	4	0	80	10	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	33	6	4	3	0	88	7	1153
2014	Secondary or high school graduation certificate or equivalent or less	41	35	11	11	3	0	76	14	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	12	5	2	0	80	7	670
2014	University certificate or diploma below the bachelor's level	37	43	10	5	5	1	80	9	132
2014	Bachelor's degree	33	43	12	9	4	0	75	13	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	34	7	6	2	0	84	9	1133
2011	Secondary or high school graduation certificate or equivalent or less	51	35	6	5	2	0	86	7	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	9	5	3	0	82	9	955
2011	University certificate or diploma below the bachelor's level	42	35	11	9	3	0	78	12	218
2011	Bachelor's degree	38	41	10	6	5	0	79	11	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	34	6	6	2	0	85	9	1453
2008	Secondary or high school graduation certificate or equivalent or less	37	38	12	7	4	1	76	12	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	10	6	4	0	80	9	933
2008	University certificate or diploma below the bachelor's level	40	35	13	7	5	0	74	13	217
2008	Bachelor's degree	32	45	12	7	4	0	77	11	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	6	6	3	0	86	9	1166

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	36	8	5	1	87	6	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	32	8	4	2	85	6	610
2017	University certificate or diploma below the bachelor's level	50	37	3	6	3	87	9	122
2017	Bachelor's degree	46	39	7	5	3	85	8	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	30	4	4	3	89	7	1153
2014	Secondary or high school graduation certificate or equivalent or less	48	37	8	5	2	85	7	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	12	6	2	81	7	670
2014	University certificate or diploma below the bachelor's level	49	33	6	9	3	82	12	131
2014	Bachelor's degree	38	42	8	9	3	81	12	1004
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	32	6	6	3	85	9	1133
2011	Secondary or high school graduation certificate or equivalent or less	57	32	6	3	2	89	5	707
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	38	6	6	2	86	8	954
2011	University certificate or diploma below the bachelor's level	44	39	5	8	3	84	11	218
2011	Bachelor's degree	42	42	6	6	4	84	10	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	32	4	5	3	88	9	1452
2008	Secondary or high school graduation certificate or equivalent or less	48	37	9	4	2	85	6	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	42	8	4	3	85	7	935
2008	University certificate or diploma below the bachelor's level	41	40	10	7	2	81	8	217
2008	Bachelor's degree	39	45	6	6	3	84	9	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	36	4	4	3	88	8	1166

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	31	3	3	1	0	92	4	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	34	6	4	2	0	88	6	611
2017	University certificate or diploma below the bachelor's level	52	38	5	3	2	0	91	4	121
2017	Bachelor's degree	52	37	5	4	2	0	89	6	1067
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	6	4	1	0	89	5	1150
2014	Secondary or high school graduation certificate or equivalent or less	57	30	6	6	1	0	87	7	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	37	6	5	4	0	85	9	668
2014	University certificate or diploma below the bachelor's level	50	38	3	6	3	0	88	9	132
2014	Bachelor's degree	50	36	7	5	1	1	87	6	1004
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	39	4	4	1	0	90	5	1132

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	27	10	5	3	1	1	82	8	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	32	11	5	4	0	0	80	9	611
2017	University certificate or diploma below the bachelor's level	52	28	9	8	3	0	0	80	11	121
2017	Bachelor's degree	44	35	9	8	5	0	0	79	12	1066
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	12	8	4	1	1	75	13	1151
2014	Secondary or high school graduation certificate or equivalent or less	54	29	7	6	3	2	0	84	9	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	12	8	4	0	1	76	12	670
2014	University certificate or diploma below the bachelor's level	39	35	12	7	7	0	0	74	14	132
2014	Bachelor's degree	42	32	12	9	4	0	1	75	14	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	15	9	5	0	1	71	14	1133
2011	Secondary or high school graduation certificate or equivalent or less	49	33	9	5	3	1	1	83	8	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	36	9	7	3	0	1	80	10	953
2011	University certificate or diploma below the bachelor's level	39	39	8	8	5	0	1	79	14	217
2011	Bachelor's degree	43	39	7	7	3	0	0	82	11	1435
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	39	12	9	3	1	1	76	12	1454

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	20	11	7	7	4	17	69	18	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	26	11	10	9	1	7	67	21	612
2017	University certificate or diploma below the bachelor's level	33	26	11	14	9	1	6	63	25	122
2017	Bachelor's degree	29	22	12	11	13	3	10	59	28	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	20	12	11	15	3	21	50	34	1149
2014	Secondary or high school graduation certificate or equivalent or less	37	17	9	10	10	1	15	65	24	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	23	11	11	14	1	9	60	28	670
2014	University certificate or diploma below the bachelor's level	23	27	7	13	20	1	9	55	37	132
2014	Bachelor's degree	22	20	15	17	15	2	9	47	36	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	17	11	14	20	3	20	43	43	1134
2011	Secondary or high school graduation certificate or equivalent or less	32	25	10	13	11	1	9	63	26	709
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	22	12	13	12	2	5	61	27	952
2011	University certificate or diploma below the bachelor's level	31	24	8	15	14	2	7	60	31	218
2011	Bachelor's degree	27	25	9	14	14	2	9	58	32	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	18	10	14	19	3	18	46	42	1450
2008	Secondary or high school graduation certificate or equivalent or less	36	24	6	11	14	1	9	66	27	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27	7	12	15	1	5	64	28	934
2008	University certificate or diploma below the bachelor's level	27	21	9	16	20	2	5	52	39	217
2008	Bachelor's degree	27	24	11	16	14	2	6	56	33	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	16	8	16	24	2	18	40	50	1164

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	43	10	7	2	81	9	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	9	8	4	79	12	613
2017	University certificate or diploma below the bachelor's level	29	48	7	8	8	77	16	122
2017	Bachelor's degree	30	47	10	8	5	77	13	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	41	7	6	3	84	9	1156
2014	Secondary or high school graduation certificate or equivalent or less	41	43	7	6	3	84	9	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	44	14	5	4	77	9	670
2014	University certificate or diploma below the bachelor's level	25	47	11	8	9	72	17	132
2014	Bachelor's degree	24	43	13	13	7	67	20	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	45	8	9	5	78	15	1134
2011	Secondary or high school graduation certificate or equivalent or less	45	37	10	5	2	82	8	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	12	7	4	77	12	953
2011	University certificate or diploma below the bachelor's level	35	37	8	13	7	72	20	217
2011	Bachelor's degree	28	46	11	10	5	74	15	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	8	8	4	80	11	1453
2008	Secondary or high school graduation certificate or equivalent or less	38	39	10	8	4	77	13	668
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	43	12	7	5	76	12	925
2008	University certificate or diploma below the bachelor's level	31	43	11	10	5	74	15	215
2008	Bachelor's degree	24	49	12	10	5	73	15	1210
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	9	9	4	78	13	1162

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	36	10	10	6	1	74	16	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	15	10	8	0	66	19	611
2017	University certificate or diploma below the bachelor's level	27	32	17	16	8	0	59	24	123
2017	Bachelor's degree	26	39	12	13	8	1	66	22	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	15	12	9	1	63	22	1153
2014	Secondary or high school graduation certificate or equivalent or less	37	28	18	10	6	0	65	16	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	34	21	12	10	0	57	22	669
2014	University certificate or diploma below the bachelor's level	20	38	12	19	11	0	58	30	132
2014	Bachelor's degree	20	36	18	17	10	0	55	27	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	17	19	11	0	53	30	1133
2011	Secondary or high school graduation certificate or equivalent or less	29	35	14	12	8	0	65	20	713
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	17	13	8	0	61	21	953
2011	University certificate or diploma below the bachelor's level	21	35	16	15	13	0	56	28	217
2011	Bachelor's degree	22	42	14	13	8	0	64	22	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	15	14	10	1	61	24	1454

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	38	8	10	3	79	13	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	14	10	4	72	14	612
2017	University certificate or diploma below the bachelor's level	27	49	9	8	7	76	15	122
2017	Bachelor's degree	28	45	11	13	3	73	16	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	45	10	7	4	79	11	1154

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	35	9	6	2	0	0	83	8	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	11	6	3	1	0	80	9	612
2017	University certificate or diploma below the bachelor's level	45	36	6	9	3	0	0	82	12	123
2017	Bachelor's degree	36	44	10	7	3	0	0	80	9	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	8	6	3	0	0	83	9	1153
2014	Secondary or high school graduation certificate or equivalent or less	37	45	13	3	1	0	0	83	4	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	16	5	4	1	0	75	9	670
2014	University certificate or diploma below the bachelor's level	32	41	13	8	6	1	0	73	13	132
2014	Bachelor's degree	30	41	14	10	4	0	0	71	14	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	11	7	4	1	0	77	11	1134
2011	Secondary or high school graduation certificate or equivalent or less	37	40	11	7	2	2	1	80	9	714
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	42	14	7	4	2	0	74	11	953
2011	University certificate or diploma below the bachelor's level	33	41	17	7	2	1	0	74	9	217
2011	Bachelor's degree	31	45	12	8	4	1	0	76	12	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	43	11	6	4	1	0	80	10	1456
2008	Secondary or high school graduation certificate or equivalent or less	39	41	11	5	3	1	1	81	8	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	15	6	4	1	0	75	10	932
2008	University certificate or diploma below the bachelor's level	34	39	13	9	4	2	0	74	13	217
2008	Bachelor's degree	29	45	11	9	4	1	0	75	13	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	11	8	6	1	0	76	13	1167

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	33	11	8	5	76	13	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	14	9	9	68	17	612
2017	University certificate or diploma below the bachelor's level	31	37	9	13	10	68	23	123
2017	Bachelor's degree	28	42	11	11	8	70	19	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	13	9	8	70	17	1154

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	30	11	2	1	86	3	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	32	8	3	2	87	5	612
2017	University certificate or diploma below the bachelor's level	47	43	4	6	0	90	6	122
2017	Bachelor's degree	49	37	8	4	1	86	6	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	32	6	2	2	90	4	1150
2014	Secondary or high school graduation certificate or equivalent or less	71	22	5	1	1	93	2	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	26	6	2	1	91	3	670
2014	University certificate or diploma below the bachelor's level	60	28	4	5	3	88	8	132
2014	Bachelor's degree	51	33	11	3	2	84	5	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	29	7	3	1	89	4	1133
2011	Secondary or high school graduation certificate or equivalent or less	72	22	4	1	1	94	2	713
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	30	5	3	0	92	3	952
2011	University certificate or diploma below the bachelor's level	60	27	9	2	1	87	3	216
2011	Bachelor's degree	52	34	9	3	2	86	5	1435
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	6	3	1	89	5	1451

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	40	12	6	4	0	0	78	11	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	12	11	5	0	0	73	15	610
2017	University certificate or diploma below the bachelor's level	30	37	13	13	5	0	1	68	19	121
2017	Bachelor's degree	34	44	9	8	5	0	0	78	13	1068
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	11	10	6	0	0	74	16	1149
2014	Secondary or high school graduation certificate or equivalent or less	34	36	13	12	4	1	0	71	17	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	43	11	12	7	0	2	69	19	669
2014	University certificate or diploma below the bachelor's level	27	37	14	9	12	0	0	65	21	132
2014	Bachelor's degree	22	44	13	11	9	0	1	67	20	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	43	12	14	10	0	0	64	24	1133
2011	Secondary or high school graduation certificate or equivalent or less	41	39	9	8	4	0	0	80	11	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40	13	8	5	0	0	74	13	951
2011	University certificate or diploma below the bachelor's level	35	38	10	9	9	0	0	73	18	217
2011	Bachelor's degree	31	43	12	10	4	0	0	74	14	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	41	10	12	6	0	0	71	18	1452

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	33	12	6	4	0	78	10	480
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	14	8	4	0	73	13	610
2017	University certificate or diploma below the bachelor's level	33	31	16	16	5	0	64	20	122
2017	Bachelor's degree	38	39	11	8	4	0	77	13	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	12	6	6	0	76	12	1150
2014	Secondary or high school graduation certificate or equivalent or less	43	37	9	6	5	0	81	11	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	16	8	7	0	69	15	670
2014	University certificate or diploma below the bachelor's level	27	35	18	12	8	0	62	20	132
2014	Bachelor's degree	29	39	13	11	7	1	69	18	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	13	11	8	0	68	18	1134

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	33	14	6	3	1	1	77	9	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	12	8	5	0	0	74	14	612
2017	University certificate or diploma below the bachelor's level	34	39	11	12	3	1	0	74	15	122
2017	Bachelor's degree	32	39	14	8	5	0	1	72	14	1068
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	14	9	6	0	1	71	15	1150
2014	Secondary or high school graduation certificate or equivalent or less	40	34	12	8	3	2	0	76	12	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	16	9	8	0	0	68	16	669
2014	University certificate or diploma below the bachelor's level	27	43	11	11	8	0	0	70	19	132
2014	Bachelor's degree	25	40	16	11	6	1	1	66	18	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	15	14	9	0	2	61	24	1133
2011	Secondary or high school graduation certificate or equivalent or less	42	37	9	7	3	1	1	80	10	713
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	41	13	8	3	0	1	76	11	950
2011	University certificate or diploma below the bachelor's level	31	39	14	8	5	1	2	73	13	217
2011	Bachelor's degree	31	43	13	8	3	1	1	76	11	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	15	9	6	1	1	70	15	1453

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	33	9	5	2	85	6	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	10	5	3	81	9	610
2017	University certificate or diploma below the bachelor's level	41	40	8	8	3	80	11	122
2017	Bachelor's degree	38	42	10	6	3	81	9	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	40	7	4	2	86	7	1150
2014	Secondary or high school graduation certificate or equivalent or less	53	33	9	3	2	86	5	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	10	5	2	83	8	669
2014	University certificate or diploma below the bachelor's level	34	46	11	5	4	80	9	132
2014	Bachelor's degree	32	40	16	7	4	73	11	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	10	7	3	80	9	1133
2011	Secondary or high school graduation certificate or equivalent or less	51	35	8	4	1	87	5	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	10	5	2	83	7	953
2011	University certificate or diploma below the bachelor's level	45	34	9	9	3	79	12	218
2011	Bachelor's degree	36	46	10	5	3	82	8	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	8	6	2	84	8	1454
2008	Secondary or high school graduation certificate or equivalent or less	44	38	8	6	3	83	9	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	46	7	5	3	85	8	930
2008	University certificate or diploma below the bachelor's level	39	41	9	8	4	80	11	217
2008	Bachelor's degree	34	46	10	8	4	79	11	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	43	8	6	3	83	9	1166

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	29	13	3	1	0	1	82	4	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	17	4	2	0	1	77	7	612
2017	University certificate or diploma below the bachelor's level	39	41	12	6	2	0	1	80	8	123
2017	Bachelor's degree	34	38	16	6	4	0	1	74	10	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	17	10	6	0	2	66	16	1154
2014	Secondary or high school graduation certificate or equivalent or less	46	33	16	4	1	0	0	79	5	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	14	6	4	0	1	76	10	670
2014	University certificate or diploma below the bachelor's level	36	36	16	6	3	0	1	74	10	132
2014	Bachelor's degree	35	37	18	6	4	0	0	72	10	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	17	14	6	0	2	63	20	1134
2011	Secondary or high school graduation certificate or equivalent or less	40	31	18	6	3	0	1	72	9	714
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	20	6	3	0	1	70	10	951
2011	University certificate or diploma below the bachelor's level	35	30	21	10	3	0	1	66	13	218
2011	Bachelor's degree	31	41	17	6	4	0	1	73	10	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	18	13	7	0	2	61	21	1454
2008	Secondary or high school graduation certificate or equivalent or less	31	37	21	7	4	1	0	68	11	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	19	7	2	0	1	72	9	932
2008	University certificate or diploma below the bachelor's level	26	37	22	9	6	0	0	63	15	217
2008	Bachelor's degree	25	41	22	9	3	0	0	66	12	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	32	23	18	8	0	2	51	26	1166

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	14	39	21	19	1	3	42	18	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	22	35	21	11	1	2	33	31	606
2017	University certificate or diploma below the bachelor's level	4	23	36	23	12	0	3	35	28	122
2017	Bachelor's degree	6	18	39	23	10	1	3	35	25	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	18	40	23	9	2	3	34	24	1152
2014	Secondary or high school graduation certificate or equivalent or less	4	22	37	25	8	1	3	34	27	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	27	38	16	6	1	2	23	38	667
2014	University certificate or diploma below the bachelor's level	7	26	34	22	8	1	1	31	34	132
2014	Bachelor's degree	8	24	42	20	5	0	1	25	32	1003
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	31	36	15	4	0	2	20	43	1129
2011	Secondary or high school graduation certificate or equivalent or less	8	21	37	15	11	2	5	28	32	713
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	27	36	17	7	1	2	25	38	954
2011	University certificate or diploma below the bachelor's level	12	25	36	17	8	0	3	25	38	217
2011	Bachelor's degree	8	25	39	18	7	0	2	26	34	1433
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	26	38	16	5	1	1	22	38	1447
2008	Secondary or high school graduation certificate or equivalent or less	12	31	33	14	6	1	3	21	45	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	28	36	16	8	0	1	24	40	931
2008	University certificate or diploma below the bachelor's level	14	32	35	14	5	0	0	19	46	215
2008	Bachelor's degree	11	27	40	16	4	1	1	21	39	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	35	12	3	0	1	15	49	1163

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	12	16	23	39	3	4	66	16	478
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	16	26	24	20	3	6	48	23	609
2017	University certificate or diploma below the bachelor's level	8	16	19	28	25	2	2	55	25	122
2017	Bachelor's degree	4	12	29	30	19	2	4	52	18	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	13	31	26	17	3	4	47	20	1148
2014	Secondary or high school graduation certificate or equivalent or less	9	14	33	18	17	5	4	38	25	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	31	19	12	5	3	33	34	669
2014	University certificate or diploma below the bachelor's level	22	17	24	20	14	1	3	35	40	132
2014	Bachelor's degree	11	21	36	20	9	2	1	30	33	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	27	29	17	5	1	2	23	47	1125
2011	Secondary or high school graduation certificate or equivalent or less	8	16	28	21	17	4	6	42	26	709
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	30	23	12	2	3	37	31	950
2011	University certificate or diploma below the bachelor's level	11	23	29	18	13	1	5	33	35	217
2011	Bachelor's degree	8	17	32	26	11	3	3	39	27	1433
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	29	23	9	3	2	33	37	1445
2008	Secondary or high school graduation certificate or equivalent or less	15	24	29	19	9	1	3	29	40	671
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	29	18	12	3	2	31	38	934
2008	University certificate or diploma below the bachelor's level	17	23	30	16	11	2	2	28	41	217
2008	Bachelor's degree	17	23	33	17	7	1	1	25	41	1209
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	28	27	14	5	1	1	19	54	1163

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	18	25	16	24	4	4	43	29	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	26	17	9	2	4	28	45	609
2017	University certificate or diploma below the bachelor's level	19	25	24	17	13	1	3	30	45	123
2017	Bachelor's degree	16	26	31	12	7	2	4	21	45	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	27	11	5	1	4	17	54	1152
2014	Secondary or high school graduation certificate or equivalent or less	14	20	26	16	14	3	6	33	38	446
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	26	10	7	1	2	17	56	667
2014	University certificate or diploma below the bachelor's level	36	20	17	16	8	0	2	25	58	132
2014	Bachelor's degree	27	28	27	11	4	1	2	16	57	1003
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	28	20	7	3	1	2	10	69	1130
2011	Secondary or high school graduation certificate or equivalent or less	15	26	27	14	10	2	6	27	44	706
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	27	27	11	7	2	3	20	52	950
2011	University certificate or diploma below the bachelor's level	26	22	31	11	7	1	3	18	50	218
2011	Bachelor's degree	22	27	29	12	6	1	2	19	51	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	22	11	4	1	2	16	61	1445
2008	Secondary or high school graduation certificate or equivalent or less	22	28	31	10	5	2	2	16	52	674
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	26	12	7	2	2	20	53	928
2008	University certificate or diploma below the bachelor's level	31	26	24	9	6	2	2	15	60	217
2008	Bachelor's degree	22	27	30	13	5	1	2	18	51	1213
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	26	9	3	1	1	12	61	1162

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	5	22	23	38	2	5	66	10	476
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	11	33	28	18	1	4	48	17	607
2017	University certificate or diploma below the bachelor's level	7	9	32	30	18	1	3	51	16	123
2017	Bachelor's degree	6	13	33	30	14	1	3	46	20	1066
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	34	27	11	1	3	39	26	1148
2014	Secondary or high school graduation certificate or equivalent or less	3	10	29	25	25	3	6	54	14	446
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	14	34	28	11	2	4	41	24	665
2014	University certificate or diploma below the bachelor's level	8	12	41	25	10	0	4	36	21	131
2014	Bachelor's degree	8	14	35	31	10	1	1	42	22	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	22	37	22	5	0	2	28	35	1128
2011	Secondary or high school graduation certificate or equivalent or less	6	11	33	27	16	3	6	46	18	707
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	33	27	12	1	2	40	26	948
2011	University certificate or diploma below the bachelor's level	11	12	34	27	11	1	4	40	25	217
2011	Bachelor's degree	7	16	37	28	10	1	2	39	24	1434
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	38	22	7	1	2	30	31	1446
2008	Secondary or high school graduation certificate or equivalent or less	10	16	39	22	8	2	2	32	28	676
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	35	29	11	1	1	41	24	931
2008	University certificate or diploma below the bachelor's level	8	17	41	22	9	1	1	32	26	216
2008	Bachelor's degree	8	16	38	28	8	0	2	36	25	1213
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	20	38	20	5	0	2	26	35	1162

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	13	18	22	33	3	5	60	21	480
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	27	20	14	1	4	36	35	607
2017	University certificate or diploma below the bachelor's level	8	23	27	25	16	1	1	42	31	123
2017	Bachelor's degree	11	19	30	24	11	2	3	37	32	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	32	21	10	1	5	34	33	1149
2014	Secondary or high school graduation certificate or equivalent or less	11	22	30	18	13	1	5	33	35	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	25	26	14	8	1	3	23	50	668
2014	University certificate or diploma below the bachelor's level	22	25	27	14	8	1	3	23	49	132
2014	Bachelor's degree	19	23	31	19	7	0	1	26	43	1004
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	28	28	13	4	1	2	18	54	1129
2011	Secondary or high school graduation certificate or equivalent or less	13	20	31	18	12	1	5	32	35	710
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	27	18	8	1	2	27	45	950
2011	University certificate or diploma below the bachelor's level	21	26	27	16	7	0	3	24	48	217
2011	Bachelor's degree	15	25	30	18	7	1	2	26	42	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	28	16	6	2	2	23	48	1449
2008	Secondary or high school graduation certificate or equivalent or less	20	23	32	15	7	1	2	23	44	676
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	27	27	18	9	1	2	28	44	932
2008	University certificate or diploma below the bachelor's level	21	28	30	14	7	0	0	21	49	216
2008	Bachelor's degree	18	25	29	18	7	1	2	25	45	1214
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	26	12	5	1	1	16	57	1162

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	8	14	20	37	6	10	68	16	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	13	22	28	20	3	8	54	22	606
2017	University certificate or diploma below the bachelor's level	7	13	25	24	23	1	6	51	22	122
2017	Bachelor's degree	7	13	25	27	19	3	6	50	22	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	13	30	26	16	2	7	46	21	1147
2014	Secondary or high school graduation certificate or equivalent or less	6	9	19	21	25	9	12	57	18	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	10	24	27	17	3	11	50	22	664
2014	University certificate or diploma below the bachelor's level	10	13	27	31	14	1	4	48	24	132
2014	Bachelor's degree	8	12	28	31	16	1	4	49	21	1003
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	31	25	11	2	6	39	27	1130
2011	Secondary or high school graduation certificate or equivalent or less	6	12	22	25	20	6	9	54	21	709
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	27	26	17	2	7	47	23	950
2011	University certificate or diploma below the bachelor's level	11	18	29	18	16	2	7	37	31	217
2011	Bachelor's degree	8	16	29	27	13	2	5	43	26	1433
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	29	26	12	3	6	41	26	1445
2008	Secondary or high school graduation certificate or equivalent or less	11	19	27	24	11	2	5	37	33	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	24	24	15	2	5	42	32	933
2008	University certificate or diploma below the bachelor's level	12	17	28	23	14	1	5	39	31	217
2008	Bachelor's degree	13	21	31	21	10	2	4	32	35	1214
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	22	31	21	7	1	4	29	38	1165

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	13	26	12	29	4	8	47	23	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	19	33	17	10	3	4	29	35	610
2017	University certificate or diploma below the bachelor's level	15	18	31	16	14	0	5	32	35	123
2017	Bachelor's degree	13	21	34	15	10	2	5	27	36	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	28	29	11	7	2	5	19	50	1148
2014	Secondary or high school graduation certificate or equivalent or less	10	15	31	14	19	5	5	37	28	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	26	31	12	10	1	2	22	45	668
2014	University certificate or diploma below the bachelor's level	32	18	20	19	6	1	3	26	52	131
2014	Bachelor's degree	21	24	32	14	4	2	3	19	47	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	26	23	10	3	2	3	14	62	1129

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	9	4	2	0	1	7	93	2	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	11	4	4	2	0	3	89	7	610
2017	University certificate or diploma below the bachelor's level	73	8	2	9	2	1	5	87	11	123
2017	Bachelor's degree	74	13	6	3	2	0	3	89	5	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	16	6	6	2	0	4	86	8	1155
2014	Secondary or high school graduation certificate or equivalent or less	78	8	5	1	3	0	4	90	5	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	15	5	3	2	0	3	90	5	669
2014	University certificate or diploma below the bachelor's level	73	15	3	5	2	0	2	89	8	132
2014	Bachelor's degree	75	11	4	4	2	0	3	89	6	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	14	5	5	3	0	5	86	8	1132
2011	Secondary or high school graduation certificate or equivalent or less	77	10	4	3	1	1	5	92	4	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	16	5	3	2	1	5	90	5	949
2011	University certificate or diploma below the bachelor's level	73	13	4	3	3	0	3	90	6	217
2011	Bachelor's degree	71	14	4	5	3	0	3	88	8	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	15	4	6	4	0	3	85	10	1455
2008	Secondary or high school graduation certificate or equivalent or less	74	8	5	2	2	1	9	90	4	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	12	5	2	4	1	8	88	6	935
2008	University certificate or diploma below the bachelor's level	68	9	4	5	5	0	9	85	11	217
2008	Bachelor's degree	69	12	5	3	5	0	7	87	8	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	14	5	5	5	0	7	83	11	1167

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	25	12	10	9	6	7	65	21	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	30	17	11	10	4	3	59	23	611
2017	University certificate or diploma below the bachelor's level	21	29	18	12	12	5	2	55	26	123
2017	Bachelor's degree	27	32	14	11	8	4	4	64	20	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	17	9	8	4	4	63	19	1156
2014	Secondary or high school graduation certificate or equivalent or less	36	30	11	8	10	2	3	69	19	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	17	11	7	2	4	62	20	670
2014	University certificate or diploma below the bachelor's level	25	33	14	13	11	3	1	60	25	132
2014	Bachelor's degree	27	32	14	12	9	3	3	63	22	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	14	8	6	3	3	71	15	1132

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	27	8	7	7	1	1	78	14	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	11	8	8	0	0	73	16	610
2017	University certificate or diploma below the bachelor's level	43	24	12	10	11	0	0	67	21	123
2017	Bachelor's degree	45	30	8	10	7	0	0	75	17	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	33	9	9	7	1	0	74	16	1155
2014	Secondary or high school graduation certificate or equivalent or less	50	25	9	8	7	0	0	75	16	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	10	10	6	1	0	74	16	670
2014	University certificate or diploma below the bachelor's level	35	31	5	16	10	2	1	68	27	131
2014	Bachelor's degree	37	34	9	11	8	1	0	72	19	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	32	8	9	5	1	0	78	14	1134

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	31	9	11	4	2	1	75	15	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	12	13	7	1	2	67	21	609
2017	University certificate or diploma below the bachelor's level	27	32	14	19	6	0	2	61	25	123
2017	Bachelor's degree	32	37	10	13	6	1	1	70	19	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	10	9	6	2	1	74	16	1154
2014	Secondary or high school graduation certificate or equivalent or less	32	34	12	9	8	4	1	69	18	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	14	13	4	2	2	67	18	670
2014	University certificate or diploma below the bachelor's level	24	40	11	11	10	2	2	67	21	132
2014	Bachelor's degree	27	38	13	13	6	1	2	67	19	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	13	10	4	2	3	72	15	1133
2011	Secondary or high school graduation certificate or equivalent or less	31	35	11	13	8	1	1	68	21	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	39	12	13	8	3	2	66	22	952
2011	University certificate or diploma below the bachelor's level	23	39	12	15	8	2	1	64	24	217
2011	Bachelor's degree	28	38	13	12	6	2	2	68	18	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	11	10	6	2	2	73	16	1455
2008	Secondary or high school graduation certificate or equivalent or less	23	33	13	17	10	2	1	59	28	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	15	13	8	2	2	62	22	933
2008	University certificate or diploma below the bachelor's level	26	33	13	15	11	2	1	61	26	217
2008	Bachelor's degree	25	38	13	13	7	1	3	65	21	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	11	14	6	2	2	68	21	1167

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	27	10	8	6	12	2	72	16	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	25	17	10	9	8	2	60	21	612
2017	University certificate or diploma below the bachelor's level	21	36	13	9	10	7	4	64	21	122
2017	Bachelor's degree	30	29	11	10	9	9	3	66	21	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	33	13	10	8	8	1	67	19	1154
2014	Secondary or high school graduation certificate or equivalent or less	27	29	13	9	9	12	1	64	21	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	16	13	7	10	4	59	23	670
2014	University certificate or diploma below the bachelor's level	22	27	18	15	10	6	3	53	28	132
2014	Bachelor's degree	29	28	15	12	8	6	3	63	21	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	14	9	6	6	4	68	16	1133
2011	Secondary or high school graduation certificate or equivalent or less	33	26	15	11	8	4	2	63	21	710
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	16	11	9	7	2	61	22	952
2011	University certificate or diploma below the bachelor's level	27	34	10	11	13	5	0	65	25	216
2011	Bachelor's degree	30	29	14	11	8	7	2	65	20	1440
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	30	11	9	7	6	2	70	17	1454
2008	Secondary or high school graduation certificate or equivalent or less	25	24	15	15	14	6	1	52	31	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	16	12	11	6	2	58	25	935
2008	University certificate or diploma below the bachelor's level	25	26	17	13	12	6	1	55	26	217
2008	Bachelor's degree	27	30	16	11	8	6	3	62	20	1215
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	13	10	7	6	2	68	18	1166

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	20	14	14	9	20	4	51	31	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	22	17	13	14	2	39	35	612
2017	University certificate or diploma below the bachelor's level	12	18	16	19	18	13	5	36	45	122
2017	Bachelor's degree	13	24	16	18	12	13	3	44	37	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	19	16	12	16	4	42	34	1155
2014	Secondary or high school graduation certificate or equivalent or less	14	31	11	22	13	8	1	50	38	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	21	12	15	12	3	43	32	670
2014	University certificate or diploma below the bachelor's level	8	16	22	16	25	9	3	28	47	132
2014	Bachelor's degree	13	23	18	18	14	10	4	41	38	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	25	18	19	13	12	5	41	38	1133

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	32	6	8	5	0	81	13	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	8	10	6	0	76	16	609
2017	University certificate or diploma below the bachelor's level	35	41	7	10	7	0	76	17	123
2017	Bachelor's degree	43	36	7	9	4	0	79	13	1068
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	5	8	4	0	83	12	1154
2014	Secondary or high school graduation certificate or equivalent or less	45	34	10	6	3	1	80	10	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	8	10	4	0	78	13	670
2014	University certificate or diploma below the bachelor's level	32	44	10	11	3	1	77	13	132
2014	Bachelor's degree	40	39	9	8	4	0	79	11	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	43	8	5	2	0	85	7	1133

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	34	10	7	3	0	0	79	10	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36	11	6	5	0	0	78	11	612
2017	University certificate or diploma below the bachelor's level	41	35	8	8	8	0	0	77	15	123
2017	Bachelor's degree	40	35	11	8	5	0	0	76	13	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	10	9	7	0	0	73	17	1156
2014	Secondary or high school graduation certificate or equivalent or less	44	32	13	6	4	1	0	76	11	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	15	6	5	1	0	73	12	670
2014	University certificate or diploma below the bachelor's level	40	31	13	9	7	0	1	71	16	132
2014	Bachelor's degree	34	38	13	10	5	0	0	72	15	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	11	10	7	0	0	72	17	1134
2011	Secondary or high school graduation certificate or equivalent or less	43	31	12	7	5	0	1	75	13	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	13	9	6	0	1	72	15	953
2011	University certificate or diploma below the bachelor's level	35	29	12	16	6	1	2	66	22	218
2011	Bachelor's degree	34	39	11	9	6	0	0	74	15	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	14	10	6	1	0	70	17	1454
2008	Secondary or high school graduation certificate or equivalent or less	31	35	12	10	10	1	1	67	20	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	13	12	11	1	1	62	24	935
2008	University certificate or diploma below the bachelor's level	25	35	13	14	12	0	0	60	26	217
2008	Bachelor's degree	26	34	14	15	10	1	1	61	25	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	32	14	16	13	0	1	56	30	1168

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	31	8	5	4	1	0	83	9	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	32	9	6	5	1	1	79	12	611
2017	University certificate or diploma below the bachelor's level	52	24	11	8	4	0	1	77	12	123
2017	Bachelor's degree	49	28	11	7	4	1	0	79	10	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	28	13	7	6	2	0	74	13	1155
2014	Secondary or high school graduation certificate or equivalent or less	44	30	13	8	4	1	0	75	12	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	11	6	4	2	1	79	10	670
2014	University certificate or diploma below the bachelor's level	45	32	9	5	7	2	0	78	13	132
2014	Bachelor's degree	43	35	11	7	3	1	0	78	10	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	13	9	5	3	1	72	15	1132
2011	Secondary or high school graduation certificate or equivalent or less	46	31	11	6	4	1	1	79	10	710
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	13	6	5	2	0	76	11	951
2011	University certificate or diploma below the bachelor's level	39	27	17	9	5	3	0	69	14	218
2011	Bachelor's degree	46	31	9	7	4	1	0	79	11	1435
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	13	7	5	2	1	75	12	1453
2008	Secondary or high school graduation certificate or equivalent or less	37	31	13	9	7	3	1	70	17	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	28	11	10	8	2	1	70	18	935
2008	University certificate or diploma below the bachelor's level	37	31	12	11	9	1	0	68	20	217
2008	Bachelor's degree	37	32	13	9	6	2	1	72	15	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	30	14	12	10	2	1	63	23	1168

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	32	7	6	5	0	1	82	11	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	10	9	5	1	1	75	15	612
2017	University certificate or diploma below the bachelor's level	51	24	8	11	5	1	0	75	16	123
2017	Bachelor's degree	46	31	9	10	4	0	0	77	14	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	11	9	7	0	0	73	16	1153
2014	Secondary or high school graduation certificate or equivalent or less	42	35	14	5	4	0	0	77	9	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	11	9	5	1	0	75	14	669
2014	University certificate or diploma below the bachelor's level	39	31	10	12	6	1	1	71	19	132
2014	Bachelor's degree	38	32	11	13	5	0	0	71	18	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	13	10	5	1	0	71	16	1133
2011	Secondary or high school graduation certificate or equivalent or less	41	35	10	7	5	1	1	78	12	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	12	10	7	0	0	72	17	954
2011	University certificate or diploma below the bachelor's level	34	33	8	18	5	2	0	68	23	217
2011	Bachelor's degree	38	37	9	10	6	0	0	75	16	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	10	11	5	1	0	74	16	1453
2008	Secondary or high school graduation certificate or equivalent or less	34	34	12	9	10	1	1	69	19	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	10	10	10	1	0	70	20	935
2008	University certificate or diploma below the bachelor's level	33	34	12	7	13	0	0	68	20	216
2008	Bachelor's degree	31	36	10	14	8	0	0	68	22	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	13	15	13	1	1	59	28	1168

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	83	10	2	1	0	0	3	96	1	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	12	3	2	2	0	3	93	4	611
2017	University certificate or diploma below the bachelor's level	84	7	2	2	1	1	4	95	3	123
2017	Bachelor's degree	81	11	3	1	2	0	2	94	3	1067
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	12	2	2	1	0	3	95	3	1154
2014	Secondary or high school graduation certificate or equivalent or less	82	7	3	3	3	0	3	92	6	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	11	3	1	1	0	4	95	2	669
2014	University certificate or diploma below the bachelor's level	80	13	3	0	2	0	2	95	2	132
2014	Bachelor's degree	82	10	2	1	2	0	3	94	3	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	3	2	2	0	4	93	4	1134
2011	Secondary or high school graduation certificate or equivalent or less	79	10	3	1	1	0	4	94	3	710
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	11	3	2	1	0	3	94	3	953
2011	University certificate or diploma below the bachelor's level	80	9	4	2	2	0	4	92	4	218
2011	Bachelor's degree	79	9	5	2	2	0	3	91	4	1435
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	13	3	2	2	0	3	93	4	1452
2008	Secondary or high school graduation certificate or equivalent or less	80	6	3	2	2	1	7	93	3	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	8	2	2	2	1	7	94	4	931
2008	University certificate or diploma below the bachelor's level	77	8	2	3	3	1	6	91	7	216
2008	Bachelor's degree	79	8	3	2	3	0	6	92	4	1215
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	10	3	2	3	0	5	91	5	1166

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	21	5	3	3	3	7	88	6	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	22	11	3	3	3	4	81	7	611
2017	University certificate or diploma below the bachelor's level	56	19	8	6	5	1	4	80	11	123
2017	Bachelor's degree	54	24	6	5	4	3	4	83	10	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	27	8	4	3	6	5	82	8	1155
2014	Secondary or high school graduation certificate or equivalent or less	55	20	7	3	6	1	7	83	10	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	29	8	4	3	2	6	84	8	668
2014	University certificate or diploma below the bachelor's level	51	26	8	3	6	1	5	82	10	132
2014	Bachelor's degree	51	25	9	4	4	4	4	82	9	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	26	8	4	3	5	8	82	9	1133
2011	Secondary or high school graduation certificate or equivalent or less	54	26	9	4	3	1	2	83	8	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	29	9	6	5	2	2	80	11	951
2011	University certificate or diploma below the bachelor's level	48	28	5	7	6	4	3	81	14	218
2011	Bachelor's degree	50	27	6	7	5	3	2	81	12	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	29	8	5	4	3	6	82	9	1452

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	27	5	5	3	0	0	87	8	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	24	9	6	5	1	1	80	11	613
2017	University certificate or diploma below the bachelor's level	54	26	9	7	4	0	0	80	11	123
2017	Bachelor's degree	56	26	6	5	5	1	1	83	10	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	29	9	7	5	1	0	79	12	1154

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	24	8	2	4	0	86	6	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	25	9	4	5	1	81	9	613
2017	University certificate or diploma below the bachelor's level	63	23	6	3	3	2	88	6	123
2017	Bachelor's degree	58	24	8	4	4	1	84	8	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	27	11	4	6	2	78	10	1155

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	27	7	6	4	0	0	84	9	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	25	9	8	6	0	0	77	14	612
2017	University certificate or diploma below the bachelor's level	52	27	9	6	6	0	1	79	12	123
2017	Bachelor's degree	53	26	9	7	5	0	0	79	12	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	30	11	7	7	0	0	75	14	1151
2014	Secondary or high school graduation certificate or equivalent or less	58	22	10	6	4	0	0	80	10	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	29	11	6	4	0	0	79	10	670
2014	University certificate or diploma below the bachelor's level	47	27	17	6	3	0	0	74	9	132
2014	Bachelor's degree	49	28	9	10	4	0	0	78	14	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	31	11	10	5	1	0	74	15	1134

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	39	20	7	3	3	6	68	11	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	41	11	12	7	4	7	66	22	108
2017	University certificate or diploma below the bachelor's level	18	34	20	9	3	10	6	62	14	27
2017	Bachelor's degree	21	37	16	10	8	3	6	63	19	258
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	31	18	11	6	5	11	57	22	563
2014	Secondary or high school graduation certificate or equivalent or less	32	35	15	10	7	0	1	67	18	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	34	22	12	4	1	2	61	16	130
2014	University certificate or diploma below the bachelor's level	30	25	7	17	10	0	10	62	31	34
2014	Bachelor's degree	26	34	14	12	4	3	7	66	18	260
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	17	12	5	7	11	58	21	576

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	25	11	5	5	10	1	76	12	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	19	8	6	6	1	64	15	611
2017	University certificate or diploma below the bachelor's level	30	36	11	6	11	3	2	70	18	123
2017	Bachelor's degree	29	34	15	9	5	9	0	69	15	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	14	9	7	9	0	67	17	1155
2014	Secondary or high school graduation certificate or equivalent or less	33	33	12	8	4	10	0	74	13	449
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	16	10	5	11	0	64	17	666
2014	University certificate or diploma below the bachelor's level	20	27	19	17	9	8	0	51	28	132
2014	Bachelor's degree	24	32	19	8	7	10	0	63	16	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	20	10	6	12	0	60	18	1133
2011	Secondary or high school graduation certificate or equivalent or less	28	28	19	11	7	6	1	60	19	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	20	10	7	10	0	59	19	951
2011	University certificate or diploma below the bachelor's level	22	35	19	11	8	6	0	60	21	217
2011	Bachelor's degree	23	33	19	9	7	9	1	62	18	1429
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	20	11	7	11	1	58	19	1452

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	31	11	7	6	4	1	75	13	480
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	17	11	8	3	0	62	20	613
2017	University certificate or diploma below the bachelor's level	21	33	17	13	11	2	2	57	25	123
2017	Bachelor's degree	26	33	17	13	8	3	0	61	21	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	18	13	8	4	0	60	21	1153
2014	Secondary or high school graduation certificate or equivalent or less	31	32	15	13	5	3	0	65	19	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	30	21	16	9	4	1	52	26	667
2014	University certificate or diploma below the bachelor's level	17	26	22	15	17	4	0	45	33	132
2014	Bachelor's degree	18	31	19	17	12	2	0	51	30	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	32	19	19	14	2	0	47	34	1132
2011	Secondary or high school graduation certificate or equivalent or less	22	31	22	13	9	2	1	55	22	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	21	14	12	4	0	50	27	950
2011	University certificate or diploma below the bachelor's level	18	25	22	17	15	3	0	45	33	218
2011	Bachelor's degree	18	31	20	16	12	2	0	51	28	1430
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30	21	15	15	3	0	46	32	1452
2008	Secondary or high school graduation certificate or equivalent or less	20	28	18	17	13	3	1	50	31	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	23	15	16	2	0	45	32	935
2008	University certificate or diploma below the bachelor's level	12	30	17	17	18	4	1	44	38	216
2008	Bachelor's degree	13	26	20	20	17	3	0	41	38	1218
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	25	18	20	23	2	0	37	44	1167

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	25	16	9	6	9	1	65	17	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	18	14	9	5	0	57	24	612
2017	University certificate or diploma below the bachelor's level	16	37	14	21	9	1	2	54	31	123
2017	Bachelor's degree	16	31	20	17	10	6	0	50	29	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	31	22	16	8	6	0	50	26	1155
2014	Secondary or high school graduation certificate or equivalent or less	24	30	16	14	8	8	0	58	24	445
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	28	22	16	12	7	1	45	31	667
2014	University certificate or diploma below the bachelor's level	13	22	22	25	14	3	0	36	40	132
2014	Bachelor's degree	13	25	22	21	13	5	0	40	36	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	21	23	18	6	0	35	43	1132
2011	Secondary or high school graduation certificate or equivalent or less	16	31	21	18	10	5	1	49	29	713
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	31	22	20	12	5	0	43	34	952
2011	University certificate or diploma below the bachelor's level	12	23	17	29	15	4	0	36	46	218
2011	Bachelor's degree	9	32	18	23	12	5	0	43	37	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	28	20	22	16	6	0	38	41	1451
2008	Secondary or high school graduation certificate or equivalent or less	8	28	20	23	17	4	1	38	41	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	25	21	24	17	7	0	33	44	935
2008	University certificate or diploma below the bachelor's level	7	23	20	23	21	7	0	32	47	217
2008	Bachelor's degree	5	23	18	28	21	6	0	29	51	1215
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	20	18	26	27	4	0	26	56	1167

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	25	13	7	9	9	1	68	17	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	31	16	13	11	5	0	58	25	613
2017	University certificate or diploma below the bachelor's level	23	32	17	7	14	4	2	59	23	123
2017	Bachelor's degree	24	31	15	13	12	5	0	57	26	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	35	16	12	11	6	0	59	24	1154
2014	Secondary or high school graduation certificate or equivalent or less	22	38	14	12	8	7	0	63	21	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	23	20	16	14	8	1	45	33	667
2014	University certificate or diploma below the bachelor's level	13	28	20	15	18	6	0	44	35	132
2014	Bachelor's degree	16	26	16	20	17	5	0	45	38	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	19	18	17	6	0	43	37	1131
2011	Secondary or high school graduation certificate or equivalent or less	19	29	17	15	13	7	0	52	30	714
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	20	17	13	8	0	45	33	951
2011	University certificate or diploma below the bachelor's level	14	28	16	18	17	8	0	45	38	218
2011	Bachelor's degree	15	33	16	17	13	6	0	51	32	1440
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	29	18	15	15	7	0	48	33	1452
2008	Secondary or high school graduation certificate or equivalent or less	13	26	20	16	19	7	1	42	37	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	23	21	21	17	10	0	34	43	935
2008	University certificate or diploma below the bachelor's level	10	26	18	18	19	8	0	39	41	216
2008	Bachelor's degree	8	25	20	19	19	8	0	37	42	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	23	18	23	20	9	0	34	47	1168

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	30	13	10	7	8	1	67	19	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	19	13	11	4	0	56	25	612
2017	University certificate or diploma below the bachelor's level	16	36	17	16	11	3	2	54	28	123
2017	Bachelor's degree	16	33	19	16	11	4	0	52	29	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	36	20	15	9	3	0	55	25	1156
2014	Secondary or high school graduation certificate or equivalent or less	22	38	18	12	8	2	0	61	20	446
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	34	21	14	12	4	1	50	28	666
2014	University certificate or diploma below the bachelor's level	12	28	23	20	11	6	0	43	33	132
2014	Bachelor's degree	12	29	20	20	16	2	0	42	37	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	30	20	23	14	3	0	42	38	1132
2011	Secondary or high school graduation certificate or equivalent or less	18	33	16	19	10	4	0	53	30	713
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	31	23	19	12	4	0	45	32	948
2011	University certificate or diploma below the bachelor's level	13	29	17	24	14	3	0	44	39	217
2011	Bachelor's degree	12	33	17	22	12	3	0	46	36	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	35	18	21	14	3	0	46	35	1453
2008	Secondary or high school graduation certificate or equivalent or less	12	34	18	20	13	3	0	47	34	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	32	20	23	14	2	0	42	38	937
2008	University certificate or diploma below the bachelor's level	9	29	19	26	14	3	0	39	41	217
2008	Bachelor's degree	8	31	17	26	15	2	0	40	42	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	29	18	26	17	2	0	37	45	1168

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	43	14	5	3	1	0	78	8	479
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	20	8	3	2	0	68	12	610
2017	University certificate or diploma below the bachelor's level	22	49	15	8	4	3	0	73	12	123
2017	Bachelor's degree	25	44	17	8	3	2	0	71	12	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	47	17	7	2	2	0	73	10	1154
2014	Secondary or high school graduation certificate or equivalent or less	33	38	15	6	3	5	0	75	9	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	41	22	7	6	2	1	64	13	667
2014	University certificate or diploma below the bachelor's level	20	39	21	10	8	2	0	61	18	132
2014	Bachelor's degree	22	40	19	11	5	2	0	63	17	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	44	19	12	6	1	0	63	18	1133
2011	Secondary or high school graduation certificate or equivalent or less	27	39	17	9	4	4	0	69	14	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	40	23	11	6	3	0	60	17	954
2011	University certificate or diploma below the bachelor's level	23	38	16	13	7	2	0	63	20	218
2011	Bachelor's degree	20	40	18	14	6	2	0	61	20	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	40	17	15	7	1	0	60	23	1452

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	35	13	4	1	2	1	82	5	480
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	16	3	3	3	1	76	7	609
2017	University certificate or diploma below the bachelor's level	34	41	14	5	2	3	0	78	8	123
2017	Bachelor's degree	33	44	12	5	2	4	0	81	7	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	11	4	1	3	0	83	6	1150
2014	Secondary or high school graduation certificate or equivalent or less	32	39	14	4	1	9	1	79	5	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	40	15	4	1	6	1	78	6	669
2014	University certificate or diploma below the bachelor's level	37	34	18	4	5	2	1	73	8	131
2014	Bachelor's degree	32	45	13	5	2	4	0	80	7	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	44	9	4	2	3	0	84	7	1134
2011	Secondary or high school graduation certificate or equivalent or less	36	38	14	5	3	5	0	77	8	710
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	17	6	2	5	1	73	9	951
2011	University certificate or diploma below the bachelor's level	32	44	9	7	3	5	0	80	10	216
2011	Bachelor's degree	28	41	15	7	2	6	0	74	9	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	12	5	2	4	0	80	7	1450

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	31	11	5	5	5	2	77	11	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	13	8	7	2	1	72	15	608
2017	University certificate or diploma below the bachelor's level	35	32	12	10	5	3	3	71	16	123
2017	Bachelor's degree	34	36	12	10	5	3	0	73	15	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	11	8	3	2	1	78	11	1154
2014	Secondary or high school graduation certificate or equivalent or less	36	32	11	8	8	4	1	72	16	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	12	9	3	5	1	74	13	669
2014	University certificate or diploma below the bachelor's level	36	35	14	7	8	1	0	71	15	132
2014	Bachelor's degree	30	39	13	10	5	3	0	72	15	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	12	10	4	3	1	73	15	1132
2011	Secondary or high school graduation certificate or equivalent or less	36	32	15	8	3	4	2	73	12	710
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	13	8	6	6	1	71	15	953
2011	University certificate or diploma below the bachelor's level	29	35	13	13	6	5	1	67	20	218
2011	Bachelor's degree	34	31	13	12	5	5	1	69	18	1435
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	36	12	10	5	4	1	71	16	1449
2008	Secondary or high school graduation certificate or equivalent or less	31	35	12	9	6	5	1	70	17	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	36	15	12	8	5	1	63	21	936
2008	University certificate or diploma below the bachelor's level	28	31	11	15	9	5	1	63	25	217
2008	Bachelor's degree	19	35	16	14	10	5	1	58	25	1218
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	13	14	8	5	1	63	24	1166

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	29	21	7	5	6	1	65	13	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	19	8	5	6	1	66	14	610
2017	University certificate or diploma below the bachelor's level	29	36	10	5	13	5	2	69	20	123
2017	Bachelor's degree	24	39	17	10	4	4	1	67	15	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	17	9	4	2	1	69	14	1155
2014	Secondary or high school graduation certificate or equivalent or less	23	34	20	11	4	5	3	62	16	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	22	8	3	5	2	66	11	669
2014	University certificate or diploma below the bachelor's level	28	36	16	7	11	1	1	65	18	132
2014	Bachelor's degree	25	37	18	12	5	3	0	64	17	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	37	19	10	3	4	1	67	13	1133
2011	Secondary or high school graduation certificate or equivalent or less	23	35	22	8	5	6	2	63	13	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	35	21	11	6	7	2	58	19	949
2011	University certificate or diploma below the bachelor's level	17	30	23	16	8	4	2	50	25	218
2011	Bachelor's degree	19	34	20	13	7	5	1	57	22	1431
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40	20	11	5	4	1	62	17	1453

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	29	13	9	7	8	3	67	19	480
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	18	14	11	7	3	53	28	607
2017	University certificate or diploma below the bachelor's level	18	30	9	15	16	9	3	55	35	123
2017	Bachelor's degree	18	29	15	14	14	9	2	52	31	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	17	12	12	10	3	53	27	1151
2014	Secondary or high school graduation certificate or equivalent or less	21	28	18	12	12	5	5	54	26	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	29	18	16	13	6	0	50	31	668
2014	University certificate or diploma below the bachelor's level	13	28	19	11	23	5	2	43	36	132
2014	Bachelor's degree	14	25	20	17	16	8	2	43	36	1004
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	18	17	15	11	3	43	37	1133
2011	Secondary or high school graduation certificate or equivalent or less	21	24	19	14	13	8	2	49	30	714
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27	18	15	13	12	2	47	32	951
2011	University certificate or diploma below the bachelor's level	15	17	17	22	19	8	2	36	45	218
2011	Bachelor's degree	12	22	19	17	12	14	4	42	35	1434
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	20	15	13	15	4	41	35	1452

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	14	4	2	0	2	11	93	2	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	18	9	2	2	2	4	86	4	613
2017	University certificate or diploma below the bachelor's level	61	18	5	3	5	1	7	86	8	122
2017	Bachelor's degree	60	20	7	4	2	1	5	86	6	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	23	8	5	2	1	4	84	8	1153
2014	Secondary or high school graduation certificate or equivalent or less	66	16	5	1	3	1	8	90	4	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	22	8	3	1	2	5	87	4	669
2014	University certificate or diploma below the bachelor's level	59	23	8	3	4	1	3	85	7	132
2014	Bachelor's degree	62	18	8	6	1	1	3	84	8	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	25	8	6	3	1	4	82	10	1133

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	12	4	2	1	2	4	94	2	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	18	5	2	1	3	2	92	3	612
2017	University certificate or diploma below the bachelor's level	73	17	5	2	0	1	3	93	2	122
2017	Bachelor's degree	71	19	4	2	0	2	2	94	2	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	22	4	2	1	2	3	93	3	1154
2014	Secondary or high school graduation certificate or equivalent or less	73	14	3	2	2	2	3	92	5	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	19	6	1	1	2	2	92	2	669
2014	University certificate or diploma below the bachelor's level	66	17	7	1	3	1	4	88	4	132
2014	Bachelor's degree	69	19	5	1	1	1	2	92	2	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	24	5	3	0	2	2	91	3	1133
2011	Secondary or high school graduation certificate or equivalent or less	76	13	5	1	0	1	4	93	2	707
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	6	3	1	2	3	90	4	952
2011	University certificate or diploma below the bachelor's level	65	14	8	3	0	4	4	87	4	217
2011	Bachelor's degree	70	17	6	1	1	2	3	91	2	1439
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	20	6	3	1	2	4	89	4	1451
2008	Secondary or high school graduation certificate or equivalent or less	74	15	5	0	1	1	3	93	2	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	15	7	2	1	2	4	89	3	935
2008	University certificate or diploma below the bachelor's level	64	17	9	2	2	3	3	87	4	217
2008	Bachelor's degree	65	18	8	2	0	3	4	88	3	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	22	7	3	2	3	4	88	4	1167

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	32	13	7	5	6	2	73	13	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	16	14	10	3	0	59	25	610
2017	University certificate or diploma below the bachelor's level	21	38	12	19	6	1	2	61	26	121
2017	Bachelor's degree	20	34	16	16	11	3	0	55	28	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	17	16	13	2	1	52	30	1153
2014	Secondary or high school graduation certificate or equivalent or less	26	34	15	14	7	5	0	63	21	445
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	21	17	11	2	1	49	29	669
2014	University certificate or diploma below the bachelor's level	13	25	19	19	21	1	1	40	41	131
2014	Bachelor's degree	15	28	16	21	18	2	0	44	40	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	28	16	22	18	2	0	42	41	1133
2011	Secondary or high school graduation certificate or equivalent or less	29	32	16	14	6	2	1	63	21	707
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33	18	13	11	4	0	56	25	953
2011	University certificate or diploma below the bachelor's level	18	30	14	21	15	1	1	49	37	218
2011	Bachelor's degree	17	34	16	17	14	2	1	52	32	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	33	18	17	14	2	1	50	31	1452
2008	Secondary or high school graduation certificate or equivalent or less	16	37	19	15	11	2	0	54	27	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	32	21	18	13	2	1	46	33	934
2008	University certificate or diploma below the bachelor's level	19	31	18	16	16	0	0	50	32	217
2008	Bachelor's degree	13	30	21	18	17	1	0	44	35	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	30	22	21	16	1	0	41	37	1166

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	23	16	10	11	4	10	56	25	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	20	17	19	23	3	3	38	44	613
2017	University certificate or diploma below the bachelor's level	17	20	17	15	22	2	6	41	41	123
2017	Bachelor's degree	17	25	12	20	22	2	2	43	45	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	25	12	16	21	2	2	49	38	1154
2014	Secondary or high school graduation certificate or equivalent or less	19	18	16	18	21	2	5	40	42	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	21	16	27	5	3	31	46	669
2014	University certificate or diploma below the bachelor's level	7	12	16	20	41	2	2	20	64	132
2014	Bachelor's degree	11	19	12	22	35	2	0	30	57	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	12	16	30	2	2	40	48	1134
2011	Secondary or high school graduation certificate or equivalent or less	19	21	15	18	20	2	4	42	41	706
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	18	18	27	2	2	34	47	955
2011	University certificate or diploma below the bachelor's level	11	20	14	21	32	1	0	31	54	216
2011	Bachelor's degree	13	24	12	21	26	1	2	39	49	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	26	13	17	22	2	2	46	41	1452
2008	Secondary or high school graduation certificate or equivalent or less	10	26	17	20	21	3	3	38	44	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	22	16	21	29	2	2	31	52	933
2008	University certificate or diploma below the bachelor's level	11	25	13	17	31	1	1	37	50	217
2008	Bachelor's degree	12	23	12	22	28	1	1	37	51	1216
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	30	11	17	23	1	1	48	41	1165

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	33	15	7	5	6	2	70	14	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	39	22	9	7	5	0	60	17	612
2017	University certificate or diploma below the bachelor's level	22	32	23	11	7	5	0	57	19	121
2017	Bachelor's degree	20	37	20	11	6	5	1	60	18	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	21	12	6	5	0	58	19	1154

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	32	12	3	1	3	1	83	4	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	16	2	3	3	0	78	6	609
2017	University certificate or diploma below the bachelor's level	43	31	15	3	4	4	0	78	7	122
2017	Bachelor's degree	44	36	12	3	2	3	1	83	5	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	11	4	3	3	0	82	7	1154
2014	Secondary or high school graduation certificate or equivalent or less	46	30	12	3	1	6	1	83	4	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	15	2	1	3	1	80	4	667
2014	University certificate or diploma below the bachelor's level	40	32	13	7	3	2	3	75	11	132
2014	Bachelor's degree	44	32	13	4	2	4	0	79	7	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	11	3	2	4	0	84	5	1134

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	35	8	3	2	0	87	5	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	12	3	3	2	82	6	611
2017	University certificate or diploma below the bachelor's level	42	35	15	3	3	3	79	6	123
2017	Bachelor's degree	42	40	10	4	2	2	84	6	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	45	9	5	3	2	83	8	1149
2014	Secondary or high school graduation certificate or equivalent or less	47	32	10	4	2	4	82	7	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	13	4	4	2	79	8	667
2014	University certificate or diploma below the bachelor's level	38	36	12	8	2	3	77	11	132
2014	Bachelor's degree	38	37	15	5	2	3	77	8	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	44	11	6	3	2	81	9	1134
2011	Secondary or high school graduation certificate or equivalent or less	33	38	15	7	3	4	74	10	714
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	19	6	4	4	70	11	950
2011	University certificate or diploma below the bachelor's level	26	46	12	8	4	2	74	13	218
2011	Bachelor's degree	32	42	14	5	4	3	77	9	1439
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43	15	6	4	3	74	11	1453

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	28	5	3	3	1	89	5	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	9	4	5	0	82	9	612
2017	University certificate or diploma below the bachelor's level	42	41	8	6	3	0	83	9	123
2017	Bachelor's degree	45	39	9	4	3	0	84	7	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	9	6	3	0	83	9	1154
2014	Secondary or high school graduation certificate or equivalent or less	55	32	6	4	2	1	87	6	446
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	10	5	3	0	82	8	667
2014	University certificate or diploma below the bachelor's level	38	39	14	6	3	0	77	9	131
2014	Bachelor's degree	42	36	11	7	4	1	78	11	1004
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	11	7	2	0	80	9	1133
2011	Secondary or high school graduation certificate or equivalent or less	43	36	12	5	4	0	80	8	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	15	6	3	1	75	10	948
2011	University certificate or diploma below the bachelor's level	31	41	12	7	7	1	73	15	217
2011	Bachelor's degree	38	41	12	6	3	1	79	9	1434
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	14	7	4	1	74	12	1452
2008	Secondary or high school graduation certificate or equivalent or less	31	40	14	9	6	1	71	15	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	16	8	5	1	70	14	936
2008	University certificate or diploma below the bachelor's level	26	37	19	8	10	0	63	18	217
2008	Bachelor's degree	26	41	15	12	6	0	67	18	1218
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	40	16	13	10	1	61	23	1167

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	28	12	5	3	0	0	80	8	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	15	7	7	0	0	71	14	613
2017	University certificate or diploma below the bachelor's level	33	31	18	10	6	1	0	65	17	123
2017	Bachelor's degree	37	34	16	8	4	0	0	71	13	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	15	6	5	0	0	74	12	1155
2014	Secondary or high school graduation certificate or equivalent or less	38	33	15	8	4	1	0	72	12	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	15	9	9	0	0	67	18	670
2014	University certificate or diploma below the bachelor's level	20	36	19	14	11	1	0	56	25	132
2014	Bachelor's degree	25	32	19	14	9	0	0	58	23	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	36	18	16	8	1	0	58	24	1133
2011	Secondary or high school graduation certificate or equivalent or less	35	36	17	8	3	1	1	71	11	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	21	9	6	1	0	64	15	954
2011	University certificate or diploma below the bachelor's level	25	35	20	12	8	0	0	61	20	218
2011	Bachelor's degree	28	37	17	12	5	1	0	66	17	1435
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	19	13	7	1	0	62	20	1455

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	32	9	6	2	0	82	9	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	15	8	5	0	72	13	610
2017	University certificate or diploma below the bachelor's level	32	37	17	9	5	0	69	14	123
2017	Bachelor's degree	36	38	14	9	3	0	73	13	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	13	8	5	0	73	14	1153
2014	Secondary or high school graduation certificate or equivalent or less	34	38	15	9	4	1	72	13	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	19	9	6	0	65	16	668
2014	University certificate or diploma below the bachelor's level	19	39	17	13	11	1	59	24	132
2014	Bachelor's degree	24	36	18	14	7	1	60	22	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	37	17	18	7	0	57	26	1132
2011	Secondary or high school graduation certificate or equivalent or less	35	34	16	10	4	1	70	14	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	20	10	6	1	64	16	953
2011	University certificate or diploma below the bachelor's level	25	35	20	12	8	0	60	20	218
2011	Bachelor's degree	26	41	15	13	5	0	67	18	1436
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	38	17	15	7	1	61	22	1452
2008	Secondary or high school graduation certificate or equivalent or less	26	39	16	12	6	0	65	18	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	17	14	7	0	62	21	933
2008	University certificate or diploma below the bachelor's level	18	37	20	18	8	0	55	25	215
2008	Bachelor's degree	19	39	18	16	8	0	57	24	1218
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	37	17	18	12	1	52	31	1168

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	23	18	9	5	7	3	64	16	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	25	19	7	6	5	1	65	15	613
2017	University certificate or diploma below the bachelor's level	29	30	19	11	6	5	0	62	18	123
2017	Bachelor's degree	32	26	19	11	6	5	0	61	18	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29	18	8	6	4	1	66	15	1155
2014	Secondary or high school graduation certificate or equivalent or less	29	24	20	12	7	3	5	57	21	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	26	18	9	6	6	3	64	16	670
2014	University certificate or diploma below the bachelor's level	23	32	20	11	6	7	1	61	18	132
2014	Bachelor's degree	25	26	20	16	8	4	0	54	26	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	20	11	8	4	2	60	20	1134
2011	Secondary or high school graduation certificate or equivalent or less	38	29	15	9	5	3	2	70	15	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	19	10	8	4	0	61	19	952
2011	University certificate or diploma below the bachelor's level	27	20	20	16	11	6	0	50	28	218
2011	Bachelor's degree	28	27	19	13	7	5	1	59	21	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	19	12	7	4	2	60	20	1455
2008	Secondary or high school graduation certificate or equivalent or less	25	32	14	14	8	6	1	61	23	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	30	19	13	10	5	1	56	24	935
2008	University certificate or diploma below the bachelor's level	18	29	19	15	11	7	1	51	28	217
2008	Bachelor's degree	18	32	19	16	9	6	1	53	27	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29	22	15	8	5	2	51	25	1168

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	26	29	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	47	32	610
2017	University certificate or diploma below the bachelor's level	33	39	28	123
2017	Bachelor's degree	27	37	37	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	48	29	1155
2014	Secondary or high school graduation certificate or equivalent or less	33	39	28	446
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	46	34	670
2014	University certificate or diploma below the bachelor's level	23	41	35	132
2014	Bachelor's degree	25	36	38	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	49	28	1133
2011	Secondary or high school graduation certificate or equivalent or less	24	48	28	713
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	48	31	955
2011	University certificate or diploma below the bachelor's level	32	35	33	217
2011	Bachelor's degree	30	41	29	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	46	28	1455

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	5	8	2	72	2	193
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	20	24	7	16	7	137
2017	University certificate or diploma below the bachelor's level	20	7	19	2	43	7	39
2017	Bachelor's degree	10	29	23	5	26	7	279
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	29	8	11	5	265
2014	Secondary or high school graduation certificate or equivalent or less	20	16	10	11	9999	42	118
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	18	12	9999	11	137
2014	University certificate or diploma below the bachelor's level	32	11	41	8	9999	8	35
2014	Bachelor's degree	14	22	41	11	9999	12	244
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	37	13	9999	7	273
2011	Secondary or high school graduation certificate or equivalent or less	37	26	16	7	9999	13	178
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	31	25	8	9999	13	200
2011	University certificate or diploma below the bachelor's level	23	24	33	8	9999	13	66
2011	Bachelor's degree	14	35	32	6	9999	13	420
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29	35	9	9999	8	350

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	77	613
2017	University certificate or diploma below the bachelor's level	22	78	123
2017	Bachelor's degree	17	83	1066
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	1152
2014	Secondary or high school graduation certificate or equivalent or less	15	85	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	669
2014	University certificate or diploma below the bachelor's level	24	76	131
2014	Bachelor's degree	16	84	1007
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1132

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	142
2017	University certificate or diploma below the bachelor's level	48	24
2017	Bachelor's degree	57	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	181
2014	Secondary or high school graduation certificate or equivalent or less	64	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	142
2014	University certificate or diploma below the bachelor's level	63	29
2014	Bachelor's degree	48	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	129

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	142
2017	University certificate or diploma below the bachelor's level	65	24
2017	Bachelor's degree	57	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	181
2014	Secondary or high school graduation certificate or equivalent or less	54	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	142
2014	University certificate or diploma below the bachelor's level	60	29
2014	Bachelor's degree	59	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	129

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	142
2017	Bachelor's degree	6	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	142
2014	Bachelor's degree	7	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	129

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	142
2017	University certificate or diploma below the bachelor's level	24
2017	Bachelor's degree	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	181
2014	Secondary or high school graduation certificate or equivalent or less	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	142
2014	University certificate or diploma below the bachelor's level	29
2014	Bachelor's degree	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	129

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	142
2017	Bachelor's degree	4	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	142
2014	Bachelor's degree	4	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	129

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	142
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	142
2014	Bachelor's degree	3	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	129

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	142
2017	Bachelor's degree	5	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	142
2014	Bachelor's degree	6	162

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	142
2017	University certificate or diploma below the bachelor's level	36	25
2017	Bachelor's degree	43	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	182
2014	Secondary or high school graduation certificate or equivalent or less	34	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	142
2014	University certificate or diploma below the bachelor's level	61	29
2014	Bachelor's degree	43	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	130

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	142
2017	University certificate or diploma below the bachelor's level	44	25
2017	Bachelor's degree	37	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	182
2014	Secondary or high school graduation certificate or equivalent or less	35	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	142
2014	University certificate or diploma below the bachelor's level	36	29
2014	Bachelor's degree	37	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	130

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	142
2017	University certificate or diploma below the bachelor's level	30	25
2017	Bachelor's degree	46	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	182
2014	Secondary or high school graduation certificate or equivalent or less	38	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	142
2014	University certificate or diploma below the bachelor's level	49	29
2014	Bachelor's degree	36	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	130

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	142
2017	University certificate or diploma below the bachelor's level	26	25
2017	Bachelor's degree	41	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	182
2014	Secondary or high school graduation certificate or equivalent or less	34	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	142
2014	University certificate or diploma below the bachelor's level	28	29
2014	Bachelor's degree	32	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	130

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	142
2017	University certificate or diploma below the bachelor's level	30	25
2017	Bachelor's degree	32	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	182
2014	Secondary or high school graduation certificate or equivalent or less	31	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	142
2014	University certificate or diploma below the bachelor's level	16	29
2014	Bachelor's degree	29	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	130

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	142
2017	University certificate or diploma below the bachelor's level	43	25
2017	Bachelor's degree	56	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	182
2014	Secondary or high school graduation certificate or equivalent or less	55	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	142
2014	University certificate or diploma below the bachelor's level	62	29
2014	Bachelor's degree	56	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	130

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	142
2017	University certificate or diploma below the bachelor's level	40	25
2017	Bachelor's degree	31	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	182
2014	Secondary or high school graduation certificate or equivalent or less	19	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	142
2014	University certificate or diploma below the bachelor's level	39	29
2014	Bachelor's degree	30	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	130

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	142
2017	University certificate or diploma below the bachelor's level	25
2014	University certificate or diploma below the bachelor's level	29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	142
2017	Bachelor's degree	10	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	182
2014	Secondary or high school graduation certificate or equivalent or less	22	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	142
2014	University certificate or diploma below the bachelor's level	0	29
2014	Bachelor's degree	6	161

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	142
2017	Bachelor's degree	9	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	142
2014	University certificate or diploma below the bachelor's level	31	29
2014	Bachelor's degree	20	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	130

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	142
2017	University certificate or diploma below the bachelor's level	37	25
2017	Bachelor's degree	40	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	182
2014	Secondary or high school graduation certificate or equivalent or less	42	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	142
2014	University certificate or diploma below the bachelor's level	46	29
2014	Bachelor's degree	38	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	130

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	142
2017	University certificate or diploma below the bachelor's level	25	25
2017	Bachelor's degree	26	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	182
2014	Secondary or high school graduation certificate or equivalent or less	27	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	142
2014	University certificate or diploma below the bachelor's level	31	29
2014	Bachelor's degree	28	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	130

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	142
2017	Bachelor's degree	15	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	182
2014	Secondary or high school graduation certificate or equivalent or less	12	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	142
2014	University certificate or diploma below the bachelor's level	32	29
2014	Bachelor's degree	14	161
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	130

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	142
2017	University certificate or diploma below the bachelor's level	53	25
2017	Bachelor's degree	55	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	181
2014	Secondary or high school graduation certificate or equivalent or less	45	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	143
2014	University certificate or diploma below the bachelor's level	48	29
2014	Bachelor's degree	55	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	130

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	142
2017	Bachelor's degree	30	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	181
2014	Secondary or high school graduation certificate or equivalent or less	23	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	143
2014	University certificate or diploma below the bachelor's level	29	29
2014	Bachelor's degree	27	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	130

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	142
2017	Bachelor's degree	6	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	181
2014	Secondary or high school graduation certificate or equivalent or less	8	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	143
2014	University certificate or diploma below the bachelor's level	19	29
2014	Bachelor's degree	9	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	130

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	142
2017	University certificate or diploma below the bachelor's level	27	25
2017	Bachelor's degree	10	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	181
2014	Secondary or high school graduation certificate or equivalent or less	19	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	143
2014	University certificate or diploma below the bachelor's level	28	29
2014	Bachelor's degree	17	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	130

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	142
2017	Bachelor's degree	8	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	181
2014	Secondary or high school graduation certificate or equivalent or less	8	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	143
2014	Bachelor's degree	8	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	130

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	142
2017	Bachelor's degree	4	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	143
2014	Bachelor's degree	5	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	130

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	142
2017	University certificate or diploma below the bachelor's level	26	25
2017	Bachelor's degree	10	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	181
2014	Secondary or high school graduation certificate or equivalent or less	17	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	143
2014	Bachelor's degree	9	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	130

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	142
2017	Bachelor's degree	7	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	143
2014	University certificate or diploma below the bachelor's level	19	29
2014	Bachelor's degree	8	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	130

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	142
2017	University certificate or diploma below the bachelor's level	37	25
2017	Bachelor's degree	31	182
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	181
2014	Secondary or high school graduation certificate or equivalent or less	37	79
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	143
2014	University certificate or diploma below the bachelor's level	29	29
2014	Bachelor's degree	28	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	130

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	136
2017	Bachelor's degree	8	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	174
2014	Secondary or high school graduation certificate or equivalent or less	10	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	129
2014	Bachelor's degree	9	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	125

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	136
2017	Bachelor's degree	23	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	174
2014	Secondary or high school graduation certificate or equivalent or less	32	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	129
2014	Bachelor's degree	14	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	125

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	136
2017	Bachelor's degree	10	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	174
2014	Secondary or high school graduation certificate or equivalent or less	8	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	129
2014	Bachelor's degree	7	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	125

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	136
2017	Bachelor's degree	7	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	174
2014	Secondary or high school graduation certificate or equivalent or less	6	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	129
2014	Bachelor's degree	8	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	125

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	136
2017	Bachelor's degree	13	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	174
2014	Secondary or high school graduation certificate or equivalent or less	14	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	129
2014	Bachelor's degree	6	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	125

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	136
2017	Bachelor's degree	8	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	174
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	129
2014	Bachelor's degree	8	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	125

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	136
2017	Bachelor's degree	16	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	174
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	129
2014	Bachelor's degree	8	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	125

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	136
2017	Bachelor's degree	11	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	174
2014	Secondary or high school graduation certificate or equivalent or less	26	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	129
2014	Bachelor's degree	8	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	125

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	136
2017	Bachelor's degree	14	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	174
2014	Secondary or high school graduation certificate or equivalent or less	14	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	129
2014	University certificate or diploma below the bachelor's level	17	26
2014	Bachelor's degree	10	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	125

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	136
2017	University certificate or diploma below the bachelor's level	26	22
2017	Bachelor's degree	29	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	174
2014	Secondary or high school graduation certificate or equivalent or less	40	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	129
2014	University certificate or diploma below the bachelor's level	22	26
2014	Bachelor's degree	23	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	125

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	136
2017	University certificate or diploma below the bachelor's level	0	22
2017	Bachelor's degree	9	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	174
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	129
2014	Bachelor's degree	8	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	125

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	136
2017	University certificate or diploma below the bachelor's level	44	22
2017	Bachelor's degree	44	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	174
2014	Secondary or high school graduation certificate or equivalent or less	55	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	129
2014	University certificate or diploma below the bachelor's level	35	26
2014	Bachelor's degree	47	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	125

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	22
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	129

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	136
2017	University certificate or diploma below the bachelor's level	37	22
2017	Bachelor's degree	53	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	174
2014	Secondary or high school graduation certificate or equivalent or less	58	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	129
2014	University certificate or diploma below the bachelor's level	47	26
2014	Bachelor's degree	52	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	125

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	86

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	86
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	136
2017	Bachelor's degree	12	175
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	174
2014	Secondary or high school graduation certificate or equivalent or less	8	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	129
2014	Bachelor's degree	17	155
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	125

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	97	3	88
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94	6	142
2017	University certificate or diploma below the bachelor's level	97	3	25
2017	Bachelor's degree	88	12	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	92	8	181

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	19	11	6	6	24	9	64	19	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	21	20	8	8	19	6	52	21	613
2017	University certificate or diploma below the bachelor's level	17	27	19	5	11	17	5	56	20	123
2017	Bachelor's degree	16	18	17	8	8	27	6	50	24	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	20	17	6	6	26	9	55	19	1155
2014	Secondary or high school graduation certificate or equivalent or less	19	19	16	6	6	28	6	58	18	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	22	23	5	8	23	6	50	18	669
2014	University certificate or diploma below the bachelor's level	12	23	16	7	15	22	6	49	30	131
2014	Bachelor's degree	16	17	18	6	8	28	6	51	21	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	20	17	7	5	32	7	54	19	1133

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	13	5	5	7	2	76	10	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	18	7	6	7	1	66	14	612
2017	University certificate or diploma below the bachelor's level	31	32	14	9	6	7	1	68	16	123
2017	Bachelor's degree	29	34	15	7	5	9	0	70	14	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	15	6	4	8	1	73	11	1152
2014	Secondary or high school graduation certificate or equivalent or less	32	28	16	6	3	14	1	70	11	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	21	5	5	9	1	65	11	670
2014	University certificate or diploma below the bachelor's level	27	33	18	5	10	5	1	64	16	132
2014	Bachelor's degree	24	33	19	6	5	12	1	65	13	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	15	7	3	10	1	72	10	1132
2011	Secondary or high school graduation certificate or equivalent or less	35	36	15	6	3	5	0	75	9	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	17	7	2	8	0	72	10	953
2011	University certificate or diploma below the bachelor's level	25	40	17	4	5	8	0	71	10	218
2011	Bachelor's degree	26	39	16	6	3	9	0	72	10	1439
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	17	5	3	6	0	74	8	1455

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	33	8	6	5	11	11	75	14	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	49	11	3	3	2	3	82	6	612
2017	University certificate or diploma below the bachelor's level	23	54	6	4	3	5	5	85	8	123
2017	Bachelor's degree	24	46	9	8	3	4	7	78	12	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	50	10	6	2	2	6	81	9	1153
2014	Secondary or high school graduation certificate or equivalent or less	19	43	13	5	5	8	7	73	12	448
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	54	13	5	2	2	2	79	7	670
2014	University certificate or diploma below the bachelor's level	26	48	10	9	1	4	2	79	11	132
2014	Bachelor's degree	24	51	12	6	1	3	4	80	7	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	55	11	6	1	1	4	81	7	1132
2011	Secondary or high school graduation certificate or equivalent or less	29	48	12	5	1	4	2	81	6	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	54	10	5	3	2	2	82	8	951
2011	University certificate or diploma below the bachelor's level	26	50	12	8	1	2	2	79	9	218
2011	Bachelor's degree	21	52	10	9	3	1	4	77	12	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	54	11	6	2	1	5	79	9	1452
2008	Secondary or high school graduation certificate or equivalent or less	29	49	9	6	2	2	3	82	8	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	51	11	7	3	1	2	78	11	937
2008	University certificate or diploma below the bachelor's level	29	51	9	6	2	1	2	83	8	217
2008	Bachelor's degree	19	52	10	9	4	2	4	75	13	1218
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	53	12	7	3	1	5	77	10	1166

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	19	17	6	4	22	17	56	17	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27	22	6	5	19	7	57	14	610
2017	University certificate or diploma below the bachelor's level	14	34	15	7	4	18	7	65	15	123
2017	Bachelor's degree	10	22	19	9	5	26	9	50	21	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	30	21	7	4	21	7	55	15	1152
2014	Secondary or high school graduation certificate or equivalent or less	14	25	20	7	3	23	9	57	14	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	29	23	10	5	19	6	50	19	670
2014	University certificate or diploma below the bachelor's level	9	21	23	14	7	20	6	41	28	132
2014	Bachelor's degree	9	21	23	12	5	21	8	43	24	1004
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	25	23	12	6	19	7	44	25	1132
2011	Secondary or high school graduation certificate or equivalent or less	13	25	25	10	5	17	6	49	19	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	23	9	6	19	4	50	19	952
2011	University certificate or diploma below the bachelor's level	10	21	23	14	10	16	6	39	31	217
2011	Bachelor's degree	7	21	24	9	6	27	7	42	22	1439
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	24	23	11	5	23	6	45	23	1452

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	23	9	2	1	16	12	83	4	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	30	12	4	3	8	3	79	7	613
2017	University certificate or diploma below the bachelor's level	38	32	9	6	2	11	3	80	10	123
2017	Bachelor's degree	34	31	11	3	2	12	7	80	6	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	11	4	2	10	6	80	7	1151
2014	Secondary or high school graduation certificate or equivalent or less	36	27	11	2	1	16	7	81	5	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	15	4	1	6	2	78	5	670
2014	University certificate or diploma below the bachelor's level	36	33	14	5	2	9	2	77	8	132
2014	Bachelor's degree	35	32	13	4	2	11	4	78	7	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	12	4	2	8	4	79	7	1131
2011	Secondary or high school graduation certificate or equivalent or less	40	33	11	3	2	9	2	82	5	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	12	3	2	9	2	81	6	952
2011	University certificate or diploma below the bachelor's level	29	36	14	5	4	10	2	74	10	218
2011	Bachelor's degree	34	33	12	4	2	11	4	79	6	1438
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	13	4	2	9	4	79	6	1455
2008	Secondary or high school graduation certificate or equivalent or less	36	36	11	5	2	7	3	80	7	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	42	12	3	2	8	1	81	6	935
2008	University certificate or diploma below the bachelor's level	31	36	15	5	3	10	1	75	8	217
2008	Bachelor's degree	30	37	12	4	3	10	4	78	7	1218
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	14	4	2	9	5	76	8	1165

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	24	10	2	2	19	12	79	6	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	14	4	3	10	3	76	8	610
2017	University certificate or diploma below the bachelor's level	34	32	10	5	4	11	5	78	10	123
2017	Bachelor's degree	26	34	12	4	2	16	7	77	8	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	14	4	1	12	6	78	6	1149
2014	Secondary or high school graduation certificate or equivalent or less	27	30	13	3	1	18	9	78	5	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	16	5	3	10	2	73	9	670
2014	University certificate or diploma below the bachelor's level	26	26	19	10	5	12	2	61	17	132
2014	Bachelor's degree	26	32	16	5	3	14	4	71	10	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	15	5	2	12	4	73	9	1130
2011	Secondary or high school graduation certificate or equivalent or less	30	33	18	3	2	11	2	73	7	712
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	16	5	2	11	2	73	9	950
2011	University certificate or diploma below the bachelor's level	25	36	16	7	3	11	2	70	12	217
2011	Bachelor's degree	24	34	16	6	2	14	4	70	10	1439
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	36	15	5	3	13	4	71	10	1451
2008	Secondary or high school graduation certificate or equivalent or less	30	31	17	11	3	6	2	67	15	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	16	10	4	8	1	67	15	934
2008	University certificate or diploma below the bachelor's level	21	37	17	9	7	8	1	65	17	216
2008	Bachelor's degree	21	36	17	10	4	7	4	64	16	1217
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	15	10	5	10	5	66	17	1168

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	96	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	613
2017	University certificate or diploma below the bachelor's level	10	90	122
2017	Bachelor's degree	7	93	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	1150
2014	Secondary or high school graduation certificate or equivalent or less	4	96	445
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	669
2014	University certificate or diploma below the bachelor's level	9	91	131
2014	Bachelor's degree	6	94	1006
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	1130

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	25
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	46
2017	Bachelor's degree	49	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	80
2014	Secondary or high school graduation certificate or equivalent or less	49	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	43
2014	University certificate or diploma below the bachelor's level	58	11
2014	Bachelor's degree	33	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	67

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	25
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	46
2017	University certificate or diploma below the bachelor's level	100	10
2017	Bachelor's degree	79	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	80
2014	Secondary or high school graduation certificate or equivalent or less	68	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	43
2014	University certificate or diploma below the bachelor's level	60	11
2014	Bachelor's degree	85	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	67

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46
2017	University certificate or diploma below the bachelor's level	10
2017	Bachelor's degree	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80
2014	Secondary or high school graduation certificate or equivalent or less	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43
2014	Bachelor's degree	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	80
2014	Secondary or high school graduation certificate or equivalent or less	0	25
2014	University certificate or diploma below the bachelor's level	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	67

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	43

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	46
2017	Bachelor's degree	19	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	80
2014	Secondary or high school graduation certificate or equivalent or less	0	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	43
2014	Bachelor's degree	16	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	67

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	19	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	80
2014	Secondary or high school graduation certificate or equivalent or less	0	25
2014	Bachelor's degree	12	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	67

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	46
2017	Bachelor's degree	11	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	80
2014	Secondary or high school graduation certificate or equivalent or less	0	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	43
2014	Bachelor's degree	11	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	67

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	80
2014	University certificate or diploma below the bachelor's level	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	46
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	35	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	80
2014	Secondary or high school graduation certificate or equivalent or less	36	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	43
2014	Bachelor's degree	22	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	67

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	46
2017	University certificate or diploma below the bachelor's level	59	10
2017	Bachelor's degree	54	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	80
2014	Secondary or high school graduation certificate or equivalent or less	34	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	43
2014	Bachelor's degree	34	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	67

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46
2017	University certificate or diploma below the bachelor's level	10
2014	Secondary or high school graduation certificate or equivalent or less	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43
2014	University certificate or diploma below the bachelor's level	11
2014	Bachelor's degree	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46
2017	University certificate or diploma below the bachelor's level	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80
2014	University certificate or diploma below the bachelor's level	0	11
2014	Bachelor's degree	9	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	67

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	46
2017	Bachelor's degree	21	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	43
2014	Bachelor's degree	10	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	67

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46
2017	University certificate or diploma below the bachelor's level	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	46
2017	Bachelor's degree	20	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	43
2014	Bachelor's degree	15	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	67

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46
2017	University certificate or diploma below the bachelor's level	10
2017	Bachelor's degree	71
2014	Secondary or high school graduation certificate or equivalent or less	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43
2014	University certificate or diploma below the bachelor's level	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	24
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	46
2017	Bachelor's degree	17	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	80
2014	Secondary or high school graduation certificate or equivalent or less	23	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	43
2014	Bachelor's degree	29	57
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	67

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	25
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	47
2017	Bachelor's degree	26	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	80
2014	Secondary or high school graduation certificate or equivalent or less	35	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	43
2014	Bachelor's degree	31	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	67

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	47
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	16	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	43
2014	Bachelor's degree	17	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	67

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	80
2014	University certificate or diploma below the bachelor's level	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	67

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	43
2014	Bachelor's degree	26	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	67

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	80
2014	Secondary or high school graduation certificate or equivalent or less	0	25
2014	University certificate or diploma below the bachelor's level	0	11
2014	Bachelor's degree	0	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	67

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	80
2014	University certificate or diploma below the bachelor's level	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	67

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	80
2014	University certificate or diploma below the bachelor's level	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	67

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	25
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	47
2017	University certificate or diploma below the bachelor's level	58	10
2017	Bachelor's degree	60	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	80
2014	Secondary or high school graduation certificate or equivalent or less	52	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	43
2014	University certificate or diploma below the bachelor's level	54	11
2014	Bachelor's degree	46	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	67

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	69

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	76
2014	Bachelor's degree	15	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	63

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	23
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	63

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	76
2014	University certificate or diploma below the bachelor's level	0	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	6	69
2014	Secondary or high school graduation certificate or equivalent or less	0	24
2014	University certificate or diploma below the bachelor's level	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	46
2017	Bachelor's degree	14	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	76
2014	Bachelor's degree	10	55

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	46
2017	Bachelor's degree	11	69
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	9	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	63

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	76
2014	Bachelor's degree	11	55

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	46
2017	Bachelor's degree	36	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	40
2014	Bachelor's degree	29	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	63

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	76
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	63

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	46
2017	Bachelor's degree	47	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	76
2014	Secondary or high school graduation certificate or equivalent or less	35	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40
2014	Bachelor's degree	50	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	63

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	46
2017	Bachelor's degree	73	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	76
2014	Secondary or high school graduation certificate or equivalent or less	63	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	40
2014	University certificate or diploma below the bachelor's level	66	10
2014	Bachelor's degree	72	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	63

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23
2017	Bachelor's degree	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	23
2017	Bachelor's degree	8	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	40
2014	Bachelor's degree	16	55
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	63

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	94	6	25
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	47
2017	University certificate or diploma below the bachelor's level	92	8	11
2017	Bachelor's degree	90	10	71
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	10	82

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	20	13	3	1	28	8	73	7	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	21	21	3	3	25	6	62	9	612
2017	University certificate or diploma below the bachelor's level	20	28	17	5	5	16	10	65	13	123
2017	Bachelor's degree	17	18	18	3	3	35	7	59	10	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	20	18	2	3	34	7	61	8	1152
2014	Secondary or high school graduation certificate or equivalent or less	22	19	19	2	2	27	8	63	7	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	22	21	6	2	30	3	57	11	670
2014	University certificate or diploma below the bachelor's level	16	18	21	5	5	30	4	52	16	132
2014	Bachelor's degree	16	17	19	2	2	36	7	59	8	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	19	19	3	2	37	7	59	8	1133

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	28	10	2	1	9	2	85	4	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	31	16	3	2	10	2	75	6	611
2017	University certificate or diploma below the bachelor's level	35	31	15	3	6	7	3	73	10	122
2017	Bachelor's degree	31	38	13	3	2	11	1	79	6	1067
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	15	2	2	10	1	79	5	1151
2014	Secondary or high school graduation certificate or equivalent or less	36	30	14	3	1	14	2	79	5	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	20	5	1	14	1	69	7	670
2014	University certificate or diploma below the bachelor's level	28	30	23	8	3	6	1	63	12	132
2014	Bachelor's degree	29	33	19	3	2	13	1	72	5	1005
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	17	3	1	12	1	76	5	1133
2011	Secondary or high school graduation certificate or equivalent or less	41	34	14	4	1	5	0	79	6	711
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	14	3	1	10	0	79	5	949
2011	University certificate or diploma below the bachelor's level	31	39	18	3	2	8	0	76	5	218
2011	Bachelor's degree	32	37	15	3	2	10	0	77	6	1437
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	14	3	2	7	0	78	6	1453

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	26	16	13	13	1	1	58	26	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	23	20	20	17	1	2	42	38	611
2017	University certificate or diploma below the bachelor's level	24	28	18	7	20	1	1	54	28	123
2017	Bachelor's degree	19	26	24	14	16	0	1	45	30	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	30	19	11	11	0	2	57	23	1154

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	35	19	8	4	0	1	69	12	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	32	28	11	8	0	2	53	19	611
2017	University certificate or diploma below the bachelor's level	22	35	28	8	6	1	1	58	14	122
2017	Bachelor's degree	19	32	25	14	9	0	1	51	24	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	29	16	8	0	1	47	24	1153

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	27	12	5	3	0	2	79	9	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	33	21	9	5	1	3	64	14	607
2017	University certificate or diploma below the bachelor's level	28	38	18	8	3	1	4	69	12	123
2017	Bachelor's degree	29	33	20	11	5	1	1	63	16	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	24	12	7	1	2	57	19	1150

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	25	17	7	6	1	2	68	14	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	23	14	10	1	3	51	25	610
2017	University certificate or diploma below the bachelor's level	25	28	24	11	8	2	3	56	19	122
2017	Bachelor's degree	24	28	21	15	9	1	2	54	24	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	24	16	9	1	2	49	26	1153

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	21	7	2	2	1	8	89	4	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	27	12	4	1	0	8	82	5	609
2017	University certificate or diploma below the bachelor's level	51	25	15	1	1	1	5	81	3	123
2017	Bachelor's degree	44	27	12	7	3	1	6	76	11	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	31	16	8	4	1	6	69	14	1150

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	29	17	8	3	0	0	72	11	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	31	20	8	7	0	1	64	15	607
2017	University certificate or diploma below the bachelor's level	29	36	21	10	3	1	0	66	13	121
2017	Bachelor's degree	26	33	23	11	7	0	0	59	18	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	25	11	7	1	1	57	18	1152

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	33	13	6	2	1	2	78	8	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	21	7	5	0	2	67	12	608
2017	University certificate or diploma below the bachelor's level	37	32	14	7	7	1	1	71	14	121
2017	Bachelor's degree	28	36	21	9	4	1	1	65	14	1069
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	24	11	6	1	2	58	17	1150

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	33	15	8	2	0	1	75	10	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	23	9	5	0	2	62	14	607
2017	University certificate or diploma below the bachelor's level	30	32	17	14	3	1	3	65	18	121
2017	Bachelor's degree	26	37	22	10	4	1	1	63	14	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	36	23	10	5	1	2	61	16	1147

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	31	18	9	4	0	1	69	13	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	21	8	5	1	2	66	13	606
2017	University certificate or diploma below the bachelor's level	30	30	15	15	7	1	1	62	23	120
2017	Bachelor's degree	28	33	22	11	5	0	1	62	16	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	32	20	10	6	1	2	63	17	1150

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	14	7	3	0	1	76	10	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	35	18	9	3	1	2	69	12	606
2017	University certificate or diploma below the bachelor's level	37	33	17	9	1	1	1	73	10	120
2017	Bachelor's degree	31	37	19	7	4	1	1	70	11	1068
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	33	21	11	4	1	2	63	15	1147

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	22	12	2	1	0	2	85	3	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	28	10	4	3	0	2	83	8	611
2017	University certificate or diploma below the bachelor's level	58	23	9	5	2	1	2	84	7	123
2017	Bachelor's degree	53	27	13	4	3	0	1	80	7	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	25	11	5	2	0	1	81	7	1151

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	12	6	3	3	1	1	88	5	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	14	8	4	4	0	2	84	8	610
2017	University certificate or diploma below the bachelor's level	62	17	9	3	5	1	3	83	8	123
2017	Bachelor's degree	75	11	6	3	3	0	2	88	6	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	14	6	3	3	0	3	87	6	1151

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	22	10	4	3	0	0	82	8	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	28	17	5	4	0	2	74	9	610
2017	University certificate or diploma below the bachelor's level	49	25	13	6	3	1	3	77	10	123
2017	Bachelor's degree	50	31	10	4	3	0	1	82	8	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	32	10	5	3	0	2	82	7	1151

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	15	7	5	4	0	1	84	9	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	21	9	6	5	1	2	79	12	612
2017	University certificate or diploma below the bachelor's level	56	19	12	4	5	1	2	78	10	123
2017	Bachelor's degree	57	24	10	4	4	0	1	82	8	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	23	10	5	5	0	2	80	10	1153

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	8	4	2	0	0	18	92	3	480
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	10	7	3	1	0	24	85	6	609
2017	University certificate or diploma below the bachelor's level	51	18	8	0	0	1	21	89	0	123
2017	Bachelor's degree	53	13	6	2	1	0	24	88	4	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	21	7	2	2	0	15	87	5	1145

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	13	4	2	0	0	4	94	2	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	17	5	1	1	1	8	92	3	602
2017	University certificate or diploma below the bachelor's level	68	15	6	2	2	1	6	90	4	123
2017	Bachelor's degree	69	17	5	1	1	1	7	93	2	1068
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	18	4	1	1	0	7	93	3	1143

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	16	8	2	2	1	3	87	5	484
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	23	9	5	3	1	3	81	9	610
2017	University certificate or diploma below the bachelor's level	68	15	7	3	1	2	3	88	5	123
2017	Bachelor's degree	58	22	8	4	5	0	2	82	9	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	19	6	3	4	0	4	87	8	1151

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	33	11	3	2	0	1	84	5	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30	15	5	2	0	2	77	8	612
2017	University certificate or diploma below the bachelor's level	42	33	15	3	2	3	3	79	5	123
2017	Bachelor's degree	47	33	12	4	2	0	1	81	7	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	30	10	4	1	0	3	84	6	1148

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	38	29	7	3	0	61	10	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	32	33	15	4	0	47	20	611
2017	University certificate or diploma below the bachelor's level	7	40	40	9	3	1	47	13	123
2017	Bachelor's degree	11	36	37	12	4	0	47	16	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	32	40	14	4	0	41	18	1153

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	13	38	25	19	0	44	19	479
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	37	22	14	0	37	26	610
2017	University certificate or diploma below the bachelor's level	7	19	35	30	10	0	40	25	122
2017	Bachelor's degree	7	16	41	26	8	0	35	24	1070
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	19	42	24	9	1	33	25	1153

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	43	15	9	3	5	1	72	13	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	42	15	7	4	5	0	73	11	609
2017	University certificate or diploma below the bachelor's level	29	38	14	9	9	1	0	68	18	123
2017	Bachelor's degree	25	46	14	9	4	3	0	73	13	1072
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	47	13	7	4	3	0	75	11	1154

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	41	15	10	4	2	71	14	483
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39	18	13	7	2	60	21	612
2017	University certificate or diploma below the bachelor's level	24	33	16	17	8	2	58	25	123
2017	Bachelor's degree	17	41	18	13	9	2	60	22	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	42	18	12	7	1	62	20	1153

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	86	481
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	610
2017	University certificate or diploma below the bachelor's level	18	82	123
2017	Bachelor's degree	14	86	1071
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1153
2014	Secondary or high school graduation certificate or equivalent or less	16	84	447
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	668
2014	University certificate or diploma below the bachelor's level	14	86	131
2014	Bachelor's degree	11	89	1003
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	1132

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	25	78
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	34	114
2017	University certificate or diploma below the bachelor's level	96	4	24
2017	Bachelor's degree	81	19	152
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	18	150
2014	Secondary or high school graduation certificate or equivalent or less	75	25	77
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	32	100
2014	University certificate or diploma below the bachelor's level	71	29	20
2014	Bachelor's degree	83	17	114
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	24	117

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	30	1	1	1	0	0	96	3	60
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	40	1	5	6	1	0	88	11	80
2017	University certificate or diploma below the bachelor's level	41	29	19	11	0	0	0	70	11	23
2017	Bachelor's degree	52	27	1	11	6	0	3	81	17	125
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	6	7	3	1	1	84	10	123
2014	Secondary or high school graduation certificate or equivalent or less	66	25	2	6	1	0	0	91	7	64
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	9	7	2	0	0	82	9	75
2014	University certificate or diploma below the bachelor's level	36	22	7	27	0	0	9	63	29	14
2014	Bachelor's degree	49	36	7	4	4	0	0	85	8	94
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	5	7	5	0	0	83	11	89

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	20	16	13	10	4	1	38	62	482
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	23	22	12	11	3	1	29	71	612
2017	University certificate or diploma below the bachelor's level	27	30	17	12	9	4	1	28	72	123
2017	Bachelor's degree	25	26	20	10	13	5	1	27	73	1073
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	24	17	10	8	6	1	36	64	1155

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	279
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	398
2017	University certificate or diploma below the bachelor's level	24	84
2017	Bachelor's degree	20	727
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	684

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	279
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	398
2017	University certificate or diploma below the bachelor's level	45	84
2017	Bachelor's degree	38	727
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	684

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	279
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	398
2017	University certificate or diploma below the bachelor's level	21	84
2017	Bachelor's degree	26	727
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	684

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	279
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	398
2017	University certificate or diploma below the bachelor's level	35	84
2017	Bachelor's degree	39	727
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	684

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	279
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	398
2017	University certificate or diploma below the bachelor's level	6	84
2017	Bachelor's degree	5	727
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	684

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	279
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	398
2017	University certificate or diploma below the bachelor's level	34	84
2017	Bachelor's degree	46	727
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	684

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	57	19	6	2	8	271
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	48	12	11	4	18	391
2017	University certificate or diploma below the bachelor's level	5	49	17	10	3	16	83
2017	Bachelor's degree	5	50	20	7	5	13	716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	52	20	8	5	8	665

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	31	13	15	12	3	4	57	29	282
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	20	17	18	3	9	38	40	400
2017	University certificate or diploma below the bachelor's level	14	31	11	18	12	3	10	52	36	86
2017	Bachelor's degree	14	24	14	16	21	2	8	43	41	732
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	27	17	16	17	2	9	43	38	690

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	17	10	19	38	2	8	25	63	281
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	10	17	20	41	5	5	14	67	400
2017	University certificate or diploma below the bachelor's level	5	14	12	23	37	2	8	21	65	86
2017	Bachelor's degree	3	9	12	20	47	3	6	13	73	732
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	11	14	19	42	3	8	16	68	690

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me