2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 51 4 14 1 0 0 81 15 128
2017 PM-01 43 43 0 11 4 0 0 86 14 28
2017 PM-02 29 54 2 15 0 0 0 83 15 41
2017 PM-03 25 46 7 22 0 0 0 71 22 28
2017 PM-04 33 33 17 17 0 0 0 67 17 12
2017 PM-05 20 72 0 9 0 0 0 91 9 11
2014 PM 37 43 6 12 2 0 0 80 14 155
2014 PM-01 40 45 8 5 3 0 0 85 8 40
2014 PM-02 41 45 5 9 0 0 0 86 9 58
2014 PM-03 26 38 9 24 3 0 0 65 26 34
2014 PM-04 27 55 0 9 9 0 0 82 18 11
2011 PM 26 51 5 14 5 0 0 77 19 199
2011 PM-01 28 44 5 19 5 0 0 72 23 43
2011 PM-02 29 50 5 9 7 0 0 79 16 56
2011 PM-03 22 53 4 18 4 0 0 75 22 55
2011 PM-05 26 52 7 11 4 0 0 78 15 27
2008 PM 26 54 4 12 4 0 0 79 17 366
2008 PM-01 29 53 4 9 4 0 0 82 13 112
2008 PM-02 25 53 4 14 5 0 0 78 19 171
2008 PM-03 23 52 4 17 4 0 0 75 21 48
2008 PM-04 14 71 0 7 7 0 0 86 14 14
2008 PM-05 29 50 7 14 0 0 0 79 14 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 22 3 2 0 0 1 95 2 128
2017 PM-01 82 18 0 0 0 0 0 100 0 28
2017 PM-02 68 24 5 2 0 0 0 93 2 41
2017 PM-03 64 28 4 0 0 0 4 96 0 28
2017 PM-04 83 17 0 0 0 0 0 100 0 12
2017 PM-05 74 18 0 9 0 0 0 91 9 11
2014 PM 77 18 3 1 1 0 0 95 2 155
2014 PM-01 82 13 3 3 0 0 0 95 3 40
2014 PM-02 78 21 2 0 0 0 0 98 0 58
2014 PM-03 68 21 6 3 3 0 0 88 6 34
2014 PM-04 82 18 0 0 0 0 0 100 0 11
2011 PM 74 17 2 2 2 2 3 95 3 199
2011 PM-01 72 14 0 5 2 2 5 93 8 43
2011 PM-02 73 16 4 2 0 2 4 94 2 56
2011 PM-03 67 24 4 0 4 2 0 93 4 55
2011 PM-05 89 7 0 0 0 0 4 100 0 27
2008 PM 80 15 1 2 1 1 1 96 2 365
2008 PM-01 82 14 0 3 0 0 2 97 3 111
2008 PM-02 81 14 2 1 1 1 0 96 2 171
2008 PM-03 73 25 2 0 0 0 0 98 0 48
2008 PM-04 79 14 0 0 7 0 0 93 7 14
2008 PM-05 71 14 7 7 0 0 0 86 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 17 3 2 2 1 2 92 5 128
2017 PM-01 86 14 0 0 0 0 0 100 0 28
2017 PM-02 68 17 5 2 2 2 2 90 5 41
2017 PM-03 68 21 0 0 8 0 4 92 8 28
2017 PM-04 83 8 0 8 0 0 0 92 8 12
2017 PM-05 74 18 9 0 0 0 0 91 0 11
2014 PM 76 15 3 4 1 0 2 92 5 155
2014 PM-01 82 5 5 3 3 0 3 90 5 40
2014 PM-02 79 16 2 0 0 0 3 98 0 58
2014 PM-03 62 24 0 12 3 0 0 85 15 34
2014 PM-04 73 18 0 9 0 0 0 91 9 11
2011 PM 70 17 3 2 4 1 4 92 6 199
2011 PM-01 65 19 0 0 9 0 7 90 10 43
2011 PM-02 79 13 2 0 0 2 5 98 0 56
2011 PM-03 58 24 5 4 7 2 0 83 11 55
2011 PM-05 74 15 4 4 0 0 4 92 4 27
2008 PM 81 10 2 3 1 0 2 93 4 366
2008 PM-01 85 6 3 3 1 0 3 94 4 112
2008 PM-02 82 11 2 2 1 1 1 95 4 171
2008 PM-03 79 10 4 2 2 0 2 91 4 48
2008 PM-04 71 21 0 0 7 0 0 93 7 14
2008 PM-05 71 14 7 7 0 0 0 86 7 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 36 8 16 4 0 0 72 20 127
2017 PM-01 47 32 0 14 7 0 0 79 21 28
2017 PM-02 32 41 10 12 5 0 0 73 17 41
2017 PM-03 29 37 12 22 0 0 0 66 22 27
2017 PM-04 42 25 17 17 0 0 0 67 17 12
2017 PM-05 37 45 0 18 0 0 0 82 18 11
2014 PM 40 35 9 10 5 0 0 76 15 155
2014 PM-01 38 37 13 8 5 0 0 75 13 40
2014 PM-02 47 31 7 9 7 0 0 78 16 58
2014 PM-03 29 38 12 15 6 0 0 68 21 34
2014 PM-04 27 55 0 18 0 0 0 82 18 11
2011 PM 35 38 9 10 9 0 0 73 18 199
2011 PM-01 31 48 5 10 7 0 0 79 17 42
2011 PM-02 33 39 12 11 5 0 0 72 16 57
2011 PM-03 38 35 9 9 9 0 0 73 18 55
2011 PM-05 37 26 11 7 19 0 0 63 26 27

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 49 11 14 6 0 0 69 20 128
2017 PM-01 28 50 11 7 4 0 0 79 11 28
2017 PM-02 15 51 7 20 7 0 0 66 27 41
2017 PM-03 11 53 15 18 4 0 0 64 21 28
2017 PM-04 17 25 17 17 25 0 0 42 42 12
2017 PM-05 36 55 9 0 0 0 0 91 0 11
2014 PM 24 39 14 15 8 0 0 63 23 155
2014 PM-01 28 35 15 13 10 0 0 62 23 40
2014 PM-02 29 41 5 17 7 0 0 71 24 58
2014 PM-03 15 32 21 24 9 0 0 47 32 34
2014 PM-04 9 45 36 9 0 0 0 55 9 11
2011 PM 18 43 11 17 11 0 1 61 28 200
2011 PM-01 28 47 5 9 12 0 0 74 21 43
2011 PM-02 12 42 14 21 11 0 0 54 32 57
2011 PM-03 16 44 9 15 15 0 2 61 30 55
2011 PM-05 19 33 22 19 7 0 0 52 26 27
2008 PM 14 44 12 23 6 0 1 58 30 365
2008 PM-01 15 46 10 21 7 0 0 62 29 112
2008 PM-02 11 43 13 28 6 0 0 54 34 170
2008 PM-03 17 42 15 21 4 0 2 60 26 48
2008 PM-04 7 43 21 21 7 0 0 50 29 14
2008 PM-05 29 43 14 7 7 0 0 71 14 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 39 14 11 7 0 0 68 18 128
2017 PM-01 21 39 18 18 4 0 0 60 22 28
2017 PM-02 20 41 17 15 7 0 0 61 22 41
2017 PM-03 32 47 4 11 7 0 0 79 18 28
2017 PM-04 33 25 17 0 25 0 0 58 25 12
2017 PM-05 53 28 19 0 0 0 0 81 0 11
2014 PM 22 42 17 10 8 0 0 65 18 155
2014 PM-01 17 43 18 18 5 0 0 60 23 40
2014 PM-02 24 41 21 5 9 0 0 66 14 58
2014 PM-03 18 35 21 12 15 0 0 53 26 34
2014 PM-04 27 45 9 18 0 0 0 73 18 11
2011 PM 24 43 12 13 9 0 0 67 21 199
2011 PM-01 9 44 19 12 16 0 0 53 28 43
2011 PM-02 29 45 11 7 9 0 0 73 16 56
2011 PM-03 29 44 5 16 5 0 0 73 22 55
2011 PM-05 30 33 15 15 7 0 0 63 22 27
2008 PM 23 43 17 11 6 0 0 66 17 366
2008 PM-01 19 46 20 9 7 0 0 64 16 112
2008 PM-02 26 39 15 12 8 0 1 66 19 171
2008 PM-03 21 54 13 8 4 0 0 75 13 48
2008 PM-04 29 36 14 21 0 0 0 64 21 14
2008 PM-05 14 43 29 14 0 0 0 57 14 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 40 7 11 5 0 0 77 16 127
2017 PM-01 25 39 7 25 4 0 0 64 29 28
2017 PM-02 23 50 10 10 8 0 0 73 18 40
2017 PM-03 43 47 4 7 0 0 0 89 7 28
2017 PM-04 50 8 17 8 17 0 0 58 25 12
2017 PM-05 63 37 0 0 0 0 0 100 0 11
2014 PM 31 40 14 8 6 0 0 71 15 154
2014 PM-01 31 28 23 13 5 0 0 59 18 39
2014 PM-02 28 45 12 7 9 0 0 72 16 58
2014 PM-03 35 38 15 6 6 0 0 74 12 34
2014 PM-04 27 55 0 18 0 0 0 82 18 11
2011 PM 31 46 8 10 5 0 1 77 15 199
2011 PM-01 16 47 12 16 9 0 0 63 26 43
2011 PM-02 30 51 9 5 5 0 0 81 11 57
2011 PM-03 35 46 6 7 6 0 0 81 13 54
2011 PM-05 48 37 0 11 0 0 4 88 12 27
2008 PM 32 46 12 7 3 0 0 78 10 366
2008 PM-01 28 45 16 8 4 0 0 72 12 112
2008 PM-02 35 45 9 7 5 0 0 80 12 171
2008 PM-03 31 48 13 6 0 0 2 81 6 48
2008 PM-04 43 43 7 7 0 0 0 86 7 14
2008 PM-05 14 57 21 7 0 0 0 71 7 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 45 6 9 2 0 0 83 12 128
2017 PM-01 46 33 4 14 4 0 0 79 18 28
2017 PM-02 27 54 7 10 2 0 0 80 12 41
2017 PM-03 43 39 4 11 4 0 0 82 14 28
2017 PM-04 33 50 8 8 0 0 0 83 8 12
2017 PM-05 36 64 0 0 0 0 0 100 0 11
2014 PM 39 44 8 8 1 1 0 84 8 155
2014 PM-01 40 37 10 8 3 3 0 79 10 40
2014 PM-02 38 47 9 7 0 0 0 84 7 58
2014 PM-03 38 44 9 9 0 0 0 82 9 34
2014 PM-04 27 64 0 9 0 0 0 91 9 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 35 12 9 7 1 0 73 16 128
2017 PM-01 46 29 4 11 11 0 0 75 21 28
2017 PM-02 39 22 20 7 10 2 0 63 18 41
2017 PM-03 32 46 18 4 0 0 0 79 4 28
2017 PM-04 25 33 8 25 8 0 0 58 33 12
2017 PM-05 36 55 0 9 0 0 0 91 9 11
2014 PM 38 35 10 12 5 0 0 73 17 155
2014 PM-01 40 27 8 18 8 0 0 67 25 40
2014 PM-02 43 38 7 9 3 0 0 81 12 58
2014 PM-03 26 32 15 18 9 0 0 59 26 34
2014 PM-04 18 55 18 9 0 0 0 73 9 11
2011 PM 31 42 10 9 9 1 0 73 18 199
2011 PM-01 37 35 14 5 7 2 0 74 12 43
2011 PM-02 32 50 7 4 7 0 0 82 11 56
2011 PM-03 27 42 11 7 13 0 0 69 20 55
2011 PM-05 37 22 7 22 11 0 0 59 33 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 19 16 9 21 2 19 42 38 128
2017 PM-01 21 14 18 4 7 8 28 56 17 28
2017 PM-02 10 12 20 5 27 0 27 30 43 41
2017 PM-03 18 36 4 7 25 0 11 60 36 28
2017 PM-04 8 8 17 25 42 0 0 17 67 12
2017 PM-05 18 26 26 30 0 0 0 44 30 11
2014 PM 23 17 17 11 15 1 16 48 32 155
2014 PM-01 37 15 18 5 10 0 15 62 18 40
2014 PM-02 21 16 21 10 10 2 21 47 27 58
2014 PM-03 18 24 3 24 24 0 9 45 52 34
2014 PM-04 0 18 27 0 27 0 27 25 38 11
2011 PM 39 23 11 10 11 2 5 66 22 199
2011 PM-01 42 23 12 5 5 5 9 76 11 43
2011 PM-02 57 21 5 5 4 2 5 85 10 56
2011 PM-03 31 18 18 11 15 2 5 53 27 55
2011 PM-05 26 22 7 15 30 0 0 48 44 27
2008 PM 58 20 7 6 4 2 3 83 11 366
2008 PM-01 55 19 9 6 1 5 4 82 8 112
2008 PM-02 69 19 4 5 1 0 2 90 6 171
2008 PM-03 48 23 6 6 15 0 2 72 21 48
2008 PM-04 43 29 7 14 7 0 0 71 21 14
2008 PM-05 7 21 29 21 14 0 7 31 38 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 48 17 13 4 0 0 66 17 128
2017 PM-01 21 39 18 18 4 0 0 60 22 28
2017 PM-02 10 63 10 15 2 0 0 73 17 41
2017 PM-03 11 50 29 7 4 0 0 60 11 28
2017 PM-04 33 17 8 25 17 0 0 50 42 12
2017 PM-05 44 28 28 0 0 0 0 72 0 11
2014 PM 18 47 18 12 5 0 0 64 18 154
2014 PM-01 23 25 32 13 8 0 0 48 20 40
2014 PM-02 18 58 14 5 5 0 0 75 11 57
2014 PM-03 9 47 18 24 3 0 0 56 26 34
2014 PM-04 9 64 9 18 0 0 0 73 18 11
2011 PM 22 40 16 14 9 0 0 62 22 199
2011 PM-01 16 37 16 16 14 0 0 53 30 43
2011 PM-02 29 38 13 14 7 0 0 66 21 56
2011 PM-03 24 45 15 9 7 0 0 69 16 55
2011 PM-05 22 33 19 19 7 0 0 56 26 27
2008 PM 21 48 14 13 4 0 0 69 17 365
2008 PM-01 20 55 16 5 4 0 0 75 9 112
2008 PM-02 23 43 15 15 4 0 0 66 19 170
2008 PM-03 19 48 13 17 4 0 0 67 21 48
2008 PM-04 21 43 0 29 7 0 0 64 36 14
2008 PM-05 14 57 14 14 0 0 0 71 14 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 38 15 20 16 0 0 50 35 128
2017 PM-01 14 32 15 21 18 0 0 46 39 28
2017 PM-02 7 39 15 20 20 0 0 46 39 41
2017 PM-03 11 46 18 18 7 0 0 57 25 28
2017 PM-04 8 25 17 25 25 0 0 33 50 12
2017 PM-05 26 37 9 19 9 0 0 64 28 11
2014 PM 10 38 20 17 15 0 1 48 32 155
2014 PM-01 15 32 23 15 15 0 0 47 30 40
2014 PM-02 5 41 19 14 19 0 2 47 33 58
2014 PM-03 9 38 15 29 9 0 0 47 38 34
2014 PM-04 9 36 36 9 9 0 0 45 18 11
2011 PM 12 37 19 18 14 1 0 49 32 198
2011 PM-01 7 37 21 26 9 0 0 44 35 43
2011 PM-02 9 45 18 11 16 0 0 55 27 55
2011 PM-03 15 35 20 20 9 2 0 50 30 55
2011 PM-05 22 15 15 19 30 0 0 37 48 27

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 45 9 16 5 0 0 69 22 127
2017 PM-01 32 43 0 21 4 0 0 75 25 28
2017 PM-02 20 50 10 10 10 0 0 70 20 40
2017 PM-03 25 32 22 18 4 0 0 57 21 28
2017 PM-04 17 33 8 42 0 0 0 50 42 12
2017 PM-05 36 55 0 0 9 0 0 91 9 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 46 8 7 3 0 0 82 10 128
2017 PM-01 57 25 11 7 0 0 0 82 7 28
2017 PM-02 32 54 2 5 7 0 0 85 12 41
2017 PM-03 21 53 15 7 4 0 0 75 11 28
2017 PM-04 25 50 0 25 0 0 0 75 25 12
2017 PM-05 44 46 10 0 0 0 0 90 0 11
2014 PM 29 52 10 6 3 1 0 81 8 155
2014 PM-01 37 43 5 8 5 3 0 82 13 40
2014 PM-02 26 59 14 0 2 0 0 84 2 58
2014 PM-03 18 56 12 12 3 0 0 74 15 34
2014 PM-04 27 55 9 9 0 0 0 82 9 11
2011 PM 24 49 13 7 6 1 0 74 12 198
2011 PM-01 21 56 9 7 7 0 0 77 14 43
2011 PM-02 35 51 7 5 2 0 0 85 7 55
2011 PM-03 20 51 13 9 5 2 0 72 15 55
2011 PM-05 22 30 30 7 7 4 0 54 15 27
2008 PM 33 46 8 8 4 0 0 80 12 366
2008 PM-01 33 53 4 5 4 1 0 86 9 112
2008 PM-02 36 49 8 4 4 0 0 85 7 171
2008 PM-03 25 25 17 29 2 0 2 51 32 48
2008 PM-04 14 57 0 14 14 0 0 71 29 14
2008 PM-05 21 43 21 7 7 0 0 64 14 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 44 16 16 12 1 0 56 28 127
2017 PM-01 18 36 11 18 18 0 0 54 36 28
2017 PM-02 5 45 13 23 13 3 0 51 36 40
2017 PM-03 11 53 15 14 7 0 0 64 21 28
2017 PM-04 8 33 33 8 17 0 0 42 25 12
2017 PM-05 26 46 19 9 0 0 0 72 9 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 35 10 5 2 0 0 83 7 128
2017 PM-01 53 21 15 7 4 0 0 75 11 28
2017 PM-02 44 37 12 5 2 0 0 80 7 41
2017 PM-03 43 46 4 7 0 0 0 89 7 28
2017 PM-04 67 17 8 8 0 0 0 83 8 12
2017 PM-05 44 47 9 0 0 0 0 91 0 11
2014 PM 59 28 9 3 1 0 0 87 4 155
2014 PM-01 60 25 8 5 3 0 0 85 8 40
2014 PM-02 62 26 10 2 0 0 0 88 2 58
2014 PM-03 47 35 12 6 0 0 0 82 6 34
2014 PM-04 55 36 9 0 0 0 0 91 0 11
2011 PM 51 36 8 4 1 0 0 87 5 195
2011 PM-01 38 43 10 5 5 0 0 80 10 40
2011 PM-02 55 34 11 0 0 0 0 89 0 56
2011 PM-03 56 37 4 4 0 0 0 93 4 54
2011 PM-05 52 26 11 11 0 0 0 78 11 27

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 48 12 16 5 0 0 66 22 128
2017 PM-01 21 29 18 25 7 0 0 50 32 28
2017 PM-02 7 56 15 17 5 0 0 63 22 41
2017 PM-03 18 43 11 22 7 0 0 60 29 28
2017 PM-04 33 50 0 8 8 0 0 83 17 12
2017 PM-05 20 70 10 0 0 0 0 90 0 11
2014 PM 14 44 15 17 10 0 0 58 27 155
2014 PM-01 10 50 15 15 10 0 0 60 25 40
2014 PM-02 10 43 21 14 12 0 0 53 26 58
2014 PM-03 12 47 6 26 9 0 0 59 35 34
2014 PM-04 18 36 27 9 9 0 0 55 18 11
2011 PM 20 44 11 14 11 0 0 64 26 196
2011 PM-01 20 44 10 15 12 0 0 63 27 41
2011 PM-02 9 46 14 14 16 0 0 55 30 56
2011 PM-03 19 54 7 11 9 0 0 72 20 54
2011 PM-05 44 26 7 11 11 0 0 70 22 27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 47 13 17 6 0 0 63 23 128
2017 PM-01 21 33 18 18 11 0 0 54 28 28
2017 PM-02 12 44 15 24 5 0 0 56 29 41
2017 PM-03 11 46 15 21 7 0 0 57 28 28
2017 PM-04 25 58 0 8 8 0 0 83 17 12
2017 PM-05 18 74 9 0 0 0 0 91 0 11
2014 PM 14 45 15 14 12 0 0 59 25 155
2014 PM-01 12 48 15 13 13 0 0 60 25 40
2014 PM-02 14 45 16 12 14 0 0 59 26 58
2014 PM-03 9 44 18 21 9 0 0 53 29 34
2014 PM-04 18 45 9 18 9 0 0 64 27 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 45 16 14 4 0 0 66 18 128
2017 PM-01 33 43 7 7 11 0 0 75 18 28
2017 PM-02 15 46 20 17 2 0 0 61 20 41
2017 PM-03 14 50 18 18 0 0 0 64 18 28
2017 PM-04 25 25 25 17 8 0 0 50 25 12
2017 PM-05 20 53 19 9 0 0 0 72 9 11
2014 PM 19 45 18 12 6 0 0 64 18 155
2014 PM-01 20 47 20 8 5 0 0 67 13 40
2014 PM-02 14 47 21 12 7 0 0 60 19 58
2014 PM-03 23 41 15 15 6 0 0 65 21 34
2014 PM-04 27 27 18 18 9 0 0 55 27 11
2011 PM 25 41 14 13 7 1 1 66 20 200
2011 PM-01 19 47 16 12 7 0 0 65 19 43
2011 PM-02 28 42 14 11 5 0 0 70 16 57
2011 PM-03 24 45 13 13 4 0 2 70 17 55
2011 PM-05 19 22 15 19 22 4 0 42 42 27

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 54 16 7 5 0 0 73 12 128
2017 PM-01 28 46 7 15 4 0 0 75 18 28
2017 PM-02 12 61 20 2 5 0 0 73 7 41
2017 PM-03 18 54 18 7 4 0 0 72 11 28
2017 PM-04 17 42 17 8 17 0 0 58 25 12
2017 PM-05 26 55 19 0 0 0 0 81 0 11
2014 PM 26 46 15 6 6 1 0 73 12 155
2014 PM-01 37 30 20 8 5 0 0 67 13 40
2014 PM-02 24 50 14 5 5 2 0 75 11 58
2014 PM-03 21 50 18 3 9 0 0 71 12 34
2014 PM-04 9 64 18 9 0 0 0 73 9 11
2011 PM 24 46 18 6 7 0 0 70 13 199
2011 PM-01 16 42 23 14 5 0 0 58 19 43
2011 PM-02 32 43 13 4 9 0 0 75 13 56
2011 PM-03 24 56 11 2 7 0 0 80 9 55
2011 PM-05 26 41 22 4 7 0 0 67 11 27
2008 PM 33 42 12 10 2 0 0 75 12 366
2008 PM-01 37 40 13 7 3 0 0 77 10 112
2008 PM-02 33 42 13 11 1 0 0 75 12 171
2008 PM-03 29 52 8 6 4 0 0 81 10 48
2008 PM-04 36 21 7 36 0 0 0 57 36 14
2008 PM-05 14 50 21 14 0 0 0 64 14 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 38 13 5 1 0 0 81 6 127
2017 PM-01 64 32 4 0 0 0 0 96 0 28
2017 PM-02 43 38 13 8 0 0 0 80 8 40
2017 PM-03 47 36 14 4 0 0 0 82 4 28
2017 PM-04 17 58 8 8 8 0 0 75 17 12
2017 PM-05 28 45 26 0 0 0 0 74 0 11
2014 PM 44 32 17 4 1 0 1 77 5 155
2014 PM-01 67 23 8 3 0 0 0 90 3 40
2014 PM-02 45 31 16 5 0 0 3 79 5 58
2014 PM-03 32 38 24 3 3 0 0 71 6 34
2014 PM-04 18 45 36 0 0 0 0 64 0 11
2011 PM 31 29 23 10 4 0 4 62 14 199
2011 PM-01 40 14 26 2 2 0 16 64 6 43
2011 PM-02 39 23 26 7 5 0 0 61 12 57
2011 PM-03 28 48 11 7 4 0 2 77 11 54
2011 PM-05 11 26 37 22 4 0 0 37 26 27
2008 PM 30 37 22 7 3 0 1 68 10 365
2008 PM-01 36 36 21 4 2 1 1 73 5 112
2008 PM-02 34 40 21 5 1 0 1 74 5 170
2008 PM-03 15 44 21 13 8 0 0 58 21 48
2008 PM-04 21 7 29 29 14 0 0 29 43 14
2008 PM-05 7 29 43 7 14 0 0 36 21 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 21 40 22 7 0 2 30 30 127
2017 PM-01 7 18 25 32 14 0 4 48 26 28
2017 PM-02 8 15 43 28 5 0 3 33 23 40
2017 PM-03 7 21 50 11 11 0 0 22 28 28
2017 PM-04 17 17 58 8 0 0 0 8 33 12
2017 PM-05 0 46 35 19 0 0 0 19 46 11
2014 PM 5 21 44 23 7 0 0 30 26 154
2014 PM-01 5 30 32 28 5 0 0 33 35 40
2014 PM-02 5 11 42 35 7 0 0 42 16 57
2014 PM-03 3 15 56 12 15 0 0 26 18 34
2014 PM-04 0 36 55 9 0 0 0 9 36 11
2011 PM 14 28 37 13 8 1 2 20 42 200
2011 PM-01 9 33 28 16 9 2 2 27 44 43
2011 PM-02 16 30 47 2 4 0 2 5 46 57
2011 PM-03 13 20 35 22 9 0 2 31 33 55
2011 PM-05 15 26 37 15 7 0 0 22 41 27
2008 PM 12 32 37 14 3 1 1 17 45 363
2008 PM-01 11 22 43 17 4 2 1 22 34 112
2008 PM-02 10 34 39 14 4 0 0 18 43 168
2008 PM-03 19 42 25 10 0 0 4 11 63 48
2008 PM-04 21 50 21 7 0 0 0 7 71 14
2008 PM-05 21 29 43 7 0 0 0 7 50 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 13 37 27 13 1 1 40 22 128
2017 PM-01 7 7 28 36 22 0 0 57 14 28
2017 PM-02 15 7 46 17 10 2 2 28 23 41
2017 PM-03 4 14 32 32 18 0 0 50 18 28
2017 PM-04 8 33 33 17 8 0 0 25 42 12
2017 PM-05 0 26 46 28 0 0 0 28 26 11
2014 PM 11 20 35 24 8 2 0 32 32 155
2014 PM-01 10 23 30 30 8 0 0 38 33 40
2014 PM-02 10 19 36 24 9 2 0 33 30 58
2014 PM-03 6 21 47 18 9 0 0 26 26 34
2014 PM-04 18 9 45 9 0 18 0 11 33 11
2011 PM 20 26 29 12 11 1 3 23 47 199
2011 PM-01 19 26 21 14 12 2 5 28 49 42
2011 PM-02 18 30 39 4 9 0 2 13 48 57
2011 PM-03 24 20 33 15 7 0 2 22 44 55
2011 PM-05 19 19 19 19 22 0 4 42 38 27
2008 PM 21 26 31 13 6 1 1 19 48 364
2008 PM-01 23 15 38 12 8 3 1 20 40 112
2008 PM-02 18 31 31 14 5 1 1 19 50 169
2008 PM-03 19 31 25 15 6 0 4 22 52 48
2008 PM-04 29 43 7 21 0 0 0 21 71 14
2008 PM-05 43 14 36 7 0 0 0 7 57 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 28 28 17 10 2 3 28 43 127
2017 PM-01 0 25 28 14 22 4 7 40 28 28
2017 PM-02 12 34 24 20 5 2 2 26 49 41
2017 PM-03 7 21 36 25 7 0 4 34 29 28
2017 PM-04 33 25 17 8 17 0 0 25 58 12
2017 PM-05 11 39 41 10 0 0 0 10 50 10
2014 PM 16 23 29 21 8 0 2 30 40 153
2014 PM-01 13 18 23 33 13 0 0 46 31 39
2014 PM-02 14 23 35 18 5 0 5 24 39 57
2014 PM-03 12 24 35 18 12 0 0 29 35 34
2014 PM-04 36 27 18 9 9 0 0 18 64 11
2011 PM 25 26 25 13 9 1 2 22 52 199
2011 PM-01 19 30 19 14 14 2 2 29 51 43
2011 PM-02 30 21 33 9 5 0 2 14 52 57
2011 PM-03 24 25 22 16 9 2 2 26 51 55
2011 PM-05 31 23 23 12 8 0 4 20 56 26
2008 PM 21 29 32 10 5 1 2 16 52 364
2008 PM-01 13 28 32 14 7 3 3 23 43 112
2008 PM-02 21 28 36 10 5 0 1 15 49 169
2008 PM-03 29 40 23 6 2 0 0 8 69 48
2008 PM-04 36 29 29 7 0 0 0 7 64 14
2008 PM-05 50 29 14 7 0 0 0 7 79 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 10 32 32 14 1 3 48 19 127
2017 PM-01 0 4 11 43 36 4 4 85 4 28
2017 PM-02 8 15 28 40 5 0 5 47 24 40
2017 PM-03 11 7 36 29 18 0 0 47 18 28
2017 PM-04 17 17 50 8 8 0 0 17 33 12
2017 PM-05 0 9 65 18 0 0 9 19 10 11
2014 PM 6 15 25 33 17 1 3 52 22 155
2014 PM-01 8 10 22 38 20 0 3 59 18 40
2014 PM-02 2 17 21 34 21 0 5 58 20 58
2014 PM-03 6 15 26 32 18 3 0 51 21 34
2014 PM-04 9 36 36 18 0 0 0 18 45 11
2011 PM 10 14 34 27 11 2 3 40 25 200
2011 PM-01 9 12 30 26 12 5 7 42 24 43
2011 PM-02 5 16 37 23 16 2 2 40 22 57
2011 PM-03 16 11 25 35 11 0 2 46 28 55
2011 PM-05 11 19 30 30 7 0 4 38 31 27
2008 PM 10 15 34 28 10 1 3 39 26 366
2008 PM-01 8 10 29 36 13 2 3 51 19 112
2008 PM-02 8 16 35 29 11 0 2 41 24 171
2008 PM-03 17 19 44 17 2 0 2 19 36 48
2008 PM-04 29 21 43 7 0 0 0 7 50 14
2008 PM-05 14 14 43 21 0 0 7 23 31 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 23 35 16 13 1 1 30 35 126
2017 PM-01 4 11 29 26 26 4 0 54 15 27
2017 PM-02 8 28 35 18 10 0 3 28 36 40
2017 PM-03 18 25 32 7 18 0 0 25 43 28
2017 PM-04 17 50 17 8 8 0 0 17 67 12
2017 PM-05 18 18 47 18 0 0 0 18 35 11
2014 PM 14 21 33 21 10 1 2 31 35 155
2014 PM-01 13 13 37 23 15 0 0 38 25 40
2014 PM-02 7 16 31 28 14 2 3 44 24 58
2014 PM-03 21 29 29 15 3 0 3 18 52 34
2014 PM-04 18 36 36 9 0 0 0 9 55 11
2011 PM 18 27 25 16 11 2 3 28 47 200
2011 PM-01 26 23 23 9 12 2 5 23 53 43
2011 PM-02 7 26 28 25 9 2 4 35 35 57
2011 PM-03 16 24 22 18 15 2 4 35 42 55
2011 PM-05 26 41 15 11 7 0 0 19 67 27
2008 PM 10 16 33 25 10 2 4 37 28 366
2008 PM-01 5 11 31 34 9 4 6 48 18 112
2008 PM-02 6 17 36 25 13 2 2 39 24 171
2008 PM-03 25 19 35 17 2 0 2 19 45 48
2008 PM-04 36 21 29 14 0 0 0 14 57 14
2008 PM-05 36 21 29 7 7 0 0 14 57 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 8 29 28 21 3 4 53 16 126
2017 PM-01 7 8 15 26 33 4 7 66 17 27
2017 PM-02 8 13 28 23 18 8 5 46 23 40
2017 PM-03 7 0 32 32 25 0 4 59 7 28
2017 PM-04 8 8 25 42 17 0 0 58 17 12
2017 PM-05 9 9 47 35 0 0 0 35 18 11
2014 PM 8 7 21 38 15 1 10 60 17 155
2014 PM-01 10 10 15 37 25 0 3 64 21 40
2014 PM-02 7 3 10 43 14 3 19 73 13 58
2014 PM-03 6 3 24 41 15 0 12 63 10 34
2014 PM-04 0 18 55 27 0 0 0 27 18 11
2011 PM 9 14 31 22 16 2 7 42 25 200
2011 PM-01 9 16 23 12 26 7 7 43 30 43
2011 PM-02 4 14 39 26 12 0 5 41 19 57
2011 PM-03 5 15 27 25 16 2 9 47 22 55
2011 PM-05 19 7 37 19 15 0 4 35 27 27
2008 PM 12 19 28 22 11 3 4 36 33 366
2008 PM-01 10 18 26 24 12 7 4 40 31 112
2008 PM-02 9 22 28 22 12 1 5 37 34 171
2008 PM-03 19 6 33 25 15 0 2 40 26 48
2008 PM-04 36 21 21 21 0 0 0 21 57 14
2008 PM-05 14 21 43 7 7 7 0 15 38 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 27 32 12 11 1 3 23 44 128
2017 PM-01 18 7 43 11 18 0 4 29 26 28
2017 PM-02 15 22 39 10 12 2 0 23 38 41
2017 PM-03 7 43 28 15 7 0 0 22 50 28
2017 PM-04 33 33 0 17 17 0 0 33 67 12
2017 PM-05 9 36 35 0 0 0 20 0 56 11
2014 PM 18 18 31 19 12 1 2 32 37 155
2014 PM-01 13 8 37 25 18 0 0 43 20 40
2014 PM-02 14 16 31 22 10 2 5 35 31 58
2014 PM-03 21 18 32 15 15 0 0 29 38 34
2014 PM-04 36 36 18 0 9 0 0 9 73 11
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 74 9 6 3 2 1 5 87 6 127
2017 PM-01 78 7 7 4 4 0 0 85 8 28
2017 PM-02 75 5 8 0 3 0 10 89 3 40
2017 PM-03 71 14 0 4 4 0 7 92 8 28
2017 PM-04 92 0 0 8 0 0 0 92 8 12
2017 PM-05 65 26 9 0 0 0 0 91 0 11
2014 PM 72 11 7 3 3 0 5 87 5 156
2014 PM-01 80 10 0 3 5 0 3 92 8 40
2014 PM-02 68 12 8 2 0 0 10 89 2 59
2014 PM-03 65 12 18 0 6 0 0 76 6 34
2014 PM-04 82 9 0 9 0 0 0 91 9 11
2011 PM 67 11 4 2 5 1 12 88 7 200
2011 PM-01 63 9 2 2 9 0 14 84 14 43
2011 PM-02 70 4 5 4 0 2 16 89 4 57
2011 PM-03 64 13 5 0 7 0 11 86 8 55
2011 PM-05 67 22 0 4 4 0 4 92 8 27
2008 PM 70 7 5 2 4 1 12 88 6 366
2008 PM-01 70 7 4 3 5 1 10 86 9 112
2008 PM-02 70 6 6 1 3 1 13 89 4 171
2008 PM-03 73 4 4 0 2 0 17 93 3 48
2008 PM-04 64 14 0 0 7 0 14 92 8 14
2008 PM-05 71 7 0 14 0 0 7 85 15 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 36 14 20 16 1 1 49 37 128
2017 PM-01 18 32 11 18 21 0 0 50 39 28
2017 PM-02 10 37 12 24 17 0 0 46 41 41
2017 PM-03 14 32 11 21 18 4 0 48 41 28
2017 PM-04 0 33 17 33 17 0 0 33 50 12
2017 PM-05 18 35 26 10 0 0 11 59 11 11
2014 PM 22 33 13 17 12 1 1 57 30 156
2014 PM-01 27 38 10 15 10 0 0 65 25 40
2014 PM-02 24 25 15 14 15 3 3 53 31 59
2014 PM-03 15 26 18 26 15 0 0 41 41 34
2014 PM-04 9 55 9 18 9 0 0 64 27 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 41 14 11 11 1 0 64 22 128
2017 PM-01 28 28 15 11 18 0 0 57 28 28
2017 PM-02 24 41 10 12 12 0 0 66 24 41
2017 PM-03 14 43 15 14 11 4 0 59 26 28
2017 PM-04 25 42 17 8 8 0 0 67 17 12
2017 PM-05 26 55 19 0 0 0 0 81 0 11
2014 PM 35 31 10 13 12 0 0 65 25 156
2014 PM-01 37 30 8 15 10 0 0 67 25 40
2014 PM-02 36 31 12 7 15 0 0 66 22 59
2014 PM-03 32 23 9 18 18 0 0 56 35 34
2014 PM-04 18 64 0 18 0 0 0 82 18 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 35 12 24 12 1 2 50 38 128
2017 PM-01 14 47 4 21 7 4 4 66 31 28
2017 PM-02 20 27 12 24 15 0 2 48 40 41
2017 PM-03 7 21 29 25 14 0 4 30 41 28
2017 PM-04 0 42 8 33 17 0 0 42 50 12
2017 PM-05 20 44 0 28 9 0 0 64 36 11
2014 PM 12 35 15 23 13 2 1 47 37 156
2014 PM-01 17 33 10 25 15 0 0 50 40 40
2014 PM-02 8 36 15 22 15 3 0 46 39 59
2014 PM-03 6 38 15 29 12 0 0 44 41 34
2014 PM-04 27 36 9 0 18 9 0 70 20 11
2011 PM 15 27 12 28 14 3 1 44 44 198
2011 PM-01 19 26 7 35 9 5 0 46 46 43
2011 PM-02 9 25 19 23 23 2 0 34 46 57
2011 PM-03 11 30 6 33 11 6 4 45 49 54
2011 PM-05 26 26 15 22 11 0 0 52 33 27
2008 PM 13 35 14 23 11 3 1 50 36 367
2008 PM-01 15 40 9 24 7 5 0 58 33 113
2008 PM-02 9 33 17 26 12 1 1 43 39 171
2008 PM-03 21 25 8 25 15 4 2 49 42 48
2008 PM-04 21 36 21 7 14 0 0 57 21 14
2008 PM-05 14 43 14 0 14 7 7 67 17 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 28 17 18 12 6 3 49 33 128
2017 PM-01 14 28 11 21 18 4 4 46 42 28
2017 PM-02 10 24 17 24 12 10 2 39 42 41
2017 PM-03 18 21 22 18 11 7 4 44 32 28
2017 PM-04 17 25 17 17 17 8 0 45 36 12
2017 PM-05 9 62 19 0 0 0 11 79 0 11
2014 PM 10 27 20 21 14 6 2 40 38 156
2014 PM-01 10 22 20 25 18 5 0 34 45 40
2014 PM-02 8 25 24 14 17 8 3 38 35 59
2014 PM-03 6 32 15 29 9 6 3 42 42 34
2014 PM-04 9 45 18 18 9 0 0 55 27 11
2011 PM 15 27 20 15 16 6 1 45 33 197
2011 PM-01 12 33 14 14 16 9 2 50 34 43
2011 PM-02 7 25 30 14 18 7 0 34 34 57
2011 PM-03 15 26 21 19 11 6 2 45 33 53
2011 PM-05 41 19 7 19 15 0 0 59 33 27
2008 PM 15 24 22 20 12 7 0 42 34 367
2008 PM-01 16 23 23 18 12 9 0 43 32 113
2008 PM-02 9 29 23 21 13 5 0 39 36 171
2008 PM-03 25 17 17 21 10 10 0 47 35 48
2008 PM-04 29 7 36 21 7 0 0 36 29 14
2008 PM-05 29 21 14 7 14 7 7 58 25 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 20 20 20 22 9 2 31 47 128
2017 PM-01 11 25 18 14 21 11 0 40 40 28
2017 PM-02 2 12 22 20 32 12 0 17 58 41
2017 PM-03 11 21 11 25 21 7 4 36 52 28
2017 PM-04 0 17 17 25 25 17 0 20 60 12
2017 PM-05 0 26 35 28 0 0 11 30 31 11
2014 PM 7 18 16 22 26 9 2 28 54 156
2014 PM-01 12 20 15 18 28 5 3 35 49 40
2014 PM-02 5 14 15 10 39 15 2 22 59 59
2014 PM-03 3 21 12 44 9 9 3 27 60 34
2014 PM-04 9 27 18 36 9 0 0 36 45 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 51 11 12 10 0 0 67 22 128
2017 PM-01 18 47 14 14 7 0 0 64 21 28
2017 PM-02 17 44 17 15 7 0 0 61 22 41
2017 PM-03 11 54 4 14 18 0 0 64 32 28
2017 PM-04 17 50 8 8 17 0 0 67 25 12
2017 PM-05 28 63 9 0 0 0 0 91 0 11
2014 PM 30 37 15 12 6 0 0 67 18 156
2014 PM-01 32 38 10 15 5 0 0 70 20 40
2014 PM-02 31 36 17 10 7 0 0 66 17 59
2014 PM-03 29 29 15 18 9 0 0 59 26 34
2014 PM-04 36 36 18 9 0 0 0 73 9 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 43 11 8 5 2 0 76 13 128
2017 PM-01 39 29 18 11 4 0 0 68 14 28
2017 PM-02 34 51 2 10 2 0 0 85 12 41
2017 PM-03 21 39 18 7 7 7 0 65 15 28
2017 PM-04 33 33 17 0 17 0 0 67 17 12
2017 PM-05 44 46 10 0 0 0 0 90 0 11
2014 PM 24 41 15 10 10 0 0 65 20 156
2014 PM-01 25 43 13 13 8 0 0 67 20 40
2014 PM-02 24 39 17 10 10 0 0 63 20 59
2014 PM-03 18 44 15 12 12 0 0 62 24 34
2014 PM-04 36 27 27 9 0 0 0 64 9 11
2011 PM 20 39 16 12 12 1 1 60 23 199
2011 PM-01 21 33 21 19 7 0 0 53 26 43
2011 PM-02 28 39 11 11 12 0 0 67 23 57
2011 PM-03 16 44 13 11 13 2 2 62 25 55
2011 PM-05 11 33 26 4 22 4 0 46 27 27
2008 PM 27 36 12 14 11 1 0 63 25 366
2008 PM-01 23 37 15 15 8 2 0 61 24 112
2008 PM-02 30 38 9 13 9 1 0 68 22 171
2008 PM-03 21 31 17 17 13 0 2 53 30 48
2008 PM-04 21 29 7 7 36 0 0 50 43 14
2008 PM-05 29 29 7 14 21 0 0 57 36 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 35 16 3 6 3 1 74 10 128
2017 PM-01 50 25 11 0 11 0 4 78 11 28
2017 PM-02 32 34 24 7 2 0 0 66 10 41
2017 PM-03 36 28 18 0 7 11 0 72 8 28
2017 PM-04 25 42 8 0 17 8 0 73 18 12
2017 PM-05 44 35 10 11 0 0 0 79 11 11
2014 PM 35 32 14 13 4 1 1 69 17 156
2014 PM-01 35 35 15 13 3 0 0 70 15 40
2014 PM-02 39 25 17 12 3 2 2 67 16 59
2014 PM-03 32 29 12 18 6 3 0 64 24 34
2014 PM-04 27 45 18 9 0 0 0 73 9 11
2011 PM 27 36 16 11 7 4 1 65 19 199
2011 PM-01 23 33 19 9 7 7 2 62 18 43
2011 PM-02 33 40 12 5 7 2 0 75 13 57
2011 PM-03 29 35 16 13 5 2 0 65 19 55
2011 PM-05 19 30 15 15 15 7 0 52 32 27
2008 PM 39 31 15 8 5 2 0 71 13 366
2008 PM-01 36 38 14 6 3 4 0 76 9 112
2008 PM-02 44 30 12 8 4 1 1 76 12 171
2008 PM-03 31 23 27 8 6 4 0 57 15 48
2008 PM-04 21 29 14 7 29 0 0 50 36 14
2008 PM-05 36 21 14 21 7 0 0 57 29 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 37 10 6 7 2 0 77 14 128
2017 PM-01 39 43 11 0 7 0 0 82 7 28
2017 PM-02 34 37 15 10 2 2 0 73 13 41
2017 PM-03 39 25 8 14 11 4 0 66 26 28
2017 PM-04 42 42 0 0 17 0 0 83 17 12
2017 PM-05 53 26 10 0 11 0 0 79 11 11
2014 PM 37 29 15 10 7 1 0 67 18 156
2014 PM-01 37 30 13 13 8 0 0 67 20 40
2014 PM-02 36 31 15 10 8 0 0 66 19 59
2014 PM-03 29 32 18 9 6 6 0 66 16 34
2014 PM-04 36 27 27 9 0 0 0 64 9 11
2011 PM 25 39 13 11 11 1 1 65 22 199
2011 PM-01 28 35 16 7 12 2 0 64 19 43
2011 PM-02 32 44 11 5 7 2 0 77 13 57
2011 PM-03 25 36 7 16 13 0 2 63 30 55
2011 PM-05 11 37 19 11 22 0 0 48 33 27
2008 PM 35 33 13 13 7 0 0 67 20 366
2008 PM-01 37 36 13 11 4 0 0 72 14 112
2008 PM-02 38 31 12 13 5 0 0 69 19 171
2008 PM-03 25 35 10 13 15 2 0 62 28 48
2008 PM-04 21 36 7 14 21 0 0 57 36 14
2008 PM-05 21 14 29 21 14 0 0 36 36 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 78 9 2 1 2 0 8 94 3 128
2017 PM-01 75 11 7 0 4 0 4 89 4 28
2017 PM-02 76 10 2 0 2 0 10 95 3 41
2017 PM-03 71 14 0 0 4 0 11 95 5 28
2017 PM-04 100 0 0 0 0 0 0 100 0 12
2017 PM-05 89 0 0 0 0 0 11 100 0 11
2014 PM 77 8 5 3 1 0 6 90 4 156
2014 PM-01 90 0 0 5 3 0 3 92 8 40
2014 PM-02 73 10 3 0 0 0 14 96 0 59
2014 PM-03 68 12 15 3 3 0 0 79 6 34
2014 PM-04 64 18 9 9 0 0 0 82 9 11
2011 PM 70 12 3 1 4 1 10 92 5 199
2011 PM-01 72 14 2 0 5 0 7 93 5 43
2011 PM-02 67 9 5 2 0 4 14 91 2 57
2011 PM-03 64 15 4 0 7 0 11 88 8 55
2011 PM-05 81 7 0 0 7 0 4 92 8 27
2008 PM 76 5 4 1 2 1 11 92 4 364
2008 PM-01 77 5 4 2 0 0 12 93 2 112
2008 PM-02 75 6 4 1 2 1 12 93 3 169
2008 PM-03 79 4 2 0 2 2 10 95 2 48
2008 PM-04 64 0 7 7 7 0 14 75 17 14
2008 PM-05 79 0 0 7 14 0 0 79 21 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 25 2 7 3 1 3 87 11 128
2017 PM-01 60 18 0 18 4 0 0 79 21 28
2017 PM-02 66 27 0 2 2 0 2 95 5 41
2017 PM-03 46 36 4 0 4 4 7 92 4 28
2017 PM-04 67 25 8 0 0 0 0 92 0 12
2017 PM-05 72 9 9 0 0 0 11 90 0 11
2014 PM 55 28 5 3 5 3 1 86 9 156
2014 PM-01 52 33 3 0 10 3 0 87 10 40
2014 PM-02 75 15 5 2 2 2 0 91 3 59
2014 PM-03 38 26 9 9 6 6 6 73 17 34
2014 PM-04 18 73 0 0 0 9 0 100 0 11
2011 PM 52 31 4 7 5 3 0 85 12 196
2011 PM-01 44 39 2 5 5 5 0 87 10 41
2011 PM-02 64 27 2 4 2 2 0 93 5 56
2011 PM-03 41 35 4 6 11 4 0 79 17 54
2011 PM-05 59 30 4 7 0 0 0 89 7 27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 32 9 3 10 2 1 77 14 128
2017 PM-01 43 25 14 7 11 0 0 68 18 28
2017 PM-02 41 32 12 0 12 2 0 75 13 41
2017 PM-03 39 36 7 4 11 4 0 78 15 28
2017 PM-04 50 33 0 8 8 0 0 83 17 12
2017 PM-05 62 38 0 0 0 0 0 100 0 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 25 12 5 5 4 0 77 11 128
2017 PM-01 54 14 18 4 11 0 0 68 14 28
2017 PM-02 46 27 12 5 5 5 0 77 10 41
2017 PM-03 43 29 11 11 0 7 0 77 11 28
2017 PM-04 50 33 0 0 17 0 0 83 17 12
2017 PM-05 70 30 0 0 0 0 0 100 0 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 29 13 9 5 0 0 73 15 127
2017 PM-01 46 18 18 7 11 0 0 64 18 28
2017 PM-02 39 34 12 12 2 0 0 73 15 41
2017 PM-03 39 29 14 14 4 0 0 68 18 28
2017 PM-04 42 33 8 0 17 0 0 75 17 12
2017 PM-05 58 42 0 0 0 0 0 100 0 10
2014 PM 48 26 10 12 5 0 0 73 17 156
2014 PM-01 47 25 10 15 3 0 0 72 18 40
2014 PM-02 58 15 10 14 3 0 0 73 17 59
2014 PM-03 32 35 15 9 9 0 0 68 18 34
2014 PM-04 27 55 9 9 0 0 0 82 9 11
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 48 11 15 7 4 0 65 23 27
2014 PM 17 35 9 22 17 0 0 52 39 23

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 38 14 12 8 4 0 65 20 128
2017 PM-01 40 25 18 7 11 0 0 64 18 28
2017 PM-02 12 46 12 10 10 10 0 65 22 41
2017 PM-03 21 43 8 21 7 0 0 64 28 28
2017 PM-04 25 42 8 8 8 8 0 73 18 12
2017 PM-05 26 46 19 9 0 0 0 72 9 11
2014 PM 19 34 16 14 8 9 0 59 24 156
2014 PM-01 32 30 10 13 8 8 0 68 22 40
2014 PM-02 7 36 25 17 7 8 0 46 26 59
2014 PM-03 21 32 9 12 9 18 0 64 25 34
2014 PM-04 27 45 18 0 9 0 0 73 9 11
2011 PM 15 26 27 18 7 8 1 44 27 196
2011 PM-01 24 19 21 26 2 7 0 46 31 42
2011 PM-02 11 24 38 16 5 5 0 37 23 55
2011 PM-03 11 35 24 15 4 9 2 52 21 54
2011 PM-05 22 22 22 7 15 11 0 50 25 27

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 40 16 12 10 1 0 61 23 128
2017 PM-01 28 40 7 14 11 0 0 68 25 28
2017 PM-02 15 29 27 12 15 2 0 45 28 41
2017 PM-03 18 53 4 14 11 0 0 71 25 28
2017 PM-04 25 50 0 17 8 0 0 75 25 12
2017 PM-05 26 37 36 0 0 0 0 64 0 11
2014 PM 13 39 20 17 10 2 0 52 27 156
2014 PM-01 23 37 18 18 5 0 0 60 23 40
2014 PM-02 3 41 22 19 12 3 0 46 32 59
2014 PM-03 18 35 21 9 15 3 0 55 24 34
2014 PM-04 18 36 27 9 9 0 0 55 18 11
2011 PM 11 22 27 19 16 4 1 35 37 196
2011 PM-01 19 19 26 24 10 2 0 39 34 42
2011 PM-02 7 25 33 11 20 4 0 34 32 55
2011 PM-03 9 24 20 27 13 5 2 35 43 55
2011 PM-05 15 15 27 15 23 4 0 32 40 26
2008 PM 10 24 22 21 19 4 0 35 42 367
2008 PM-01 17 25 21 16 12 10 0 46 30 113
2008 PM-02 6 24 22 23 22 3 0 31 46 171
2008 PM-03 8 25 19 27 21 0 0 33 48 48
2008 PM-04 0 21 7 21 50 0 0 21 71 14
2008 PM-05 7 21 43 14 14 0 0 29 29 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 41 17 16 9 5 0 56 26 128
2017 PM-01 21 47 11 11 7 4 0 71 18 28
2017 PM-02 5 39 22 15 12 7 0 47 29 41
2017 PM-03 14 43 15 18 11 0 0 57 28 28
2017 PM-04 8 42 0 25 8 17 0 60 40 12
2017 PM-05 18 28 45 9 0 0 0 46 9 11
2014 PM 10 29 27 19 10 5 0 41 30 155
2014 PM-01 15 30 33 13 8 3 0 46 21 40
2014 PM-02 3 33 29 19 9 7 0 39 30 58
2014 PM-03 18 24 12 24 18 6 0 44 44 34
2014 PM-04 9 36 45 0 9 0 0 45 9 11
2011 PM 7 23 23 25 17 6 1 32 44 199
2011 PM-01 9 23 21 26 16 5 0 34 44 43
2011 PM-02 2 28 30 25 12 4 0 31 38 57
2011 PM-03 9 24 18 22 20 5 2 35 45 55
2011 PM-05 15 12 19 19 27 8 0 29 50 26
2008 PM 2 19 19 29 23 6 0 23 56 366
2008 PM-01 7 21 22 24 14 12 0 32 43 113
2008 PM-02 1 17 21 31 26 5 0 19 60 170
2008 PM-03 0 17 15 38 29 2 0 17 68 48
2008 PM-04 0 21 0 21 57 0 0 21 79 14
2008 PM-05 0 29 21 29 21 0 0 29 50 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 31 18 6 13 5 0 61 20 128
2017 PM-01 40 28 14 0 18 0 0 68 18 28
2017 PM-02 12 41 15 7 15 10 0 59 24 41
2017 PM-03 32 18 25 11 14 0 0 50 25 28
2017 PM-04 25 42 8 0 17 8 0 73 18 12
2017 PM-05 26 20 44 0 0 10 0 51 0 11
2014 PM 13 31 23 15 11 7 0 47 28 156
2014 PM-01 18 35 15 13 15 5 0 55 29 40
2014 PM-02 3 34 29 20 8 5 0 39 30 59
2014 PM-03 18 24 18 15 15 12 0 47 33 34
2014 PM-04 18 55 18 0 9 0 0 73 9 11
2011 PM 8 26 20 20 19 9 1 36 42 200
2011 PM-01 9 26 12 28 21 5 0 37 51 43
2011 PM-02 2 28 26 16 18 11 0 33 37 57
2011 PM-03 13 24 20 22 13 7 2 40 38 55
2011 PM-05 11 19 15 11 30 15 0 35 48 27
2008 PM 4 22 21 22 21 10 0 29 48 366
2008 PM-01 8 25 20 19 11 17 0 39 36 113
2008 PM-02 2 22 21 24 23 8 0 27 50 170
2008 PM-03 0 15 27 25 25 8 0 16 55 48
2008 PM-04 0 21 14 0 64 0 0 21 64 14
2008 PM-05 7 29 21 29 14 0 0 36 43 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 38 17 14 11 2 0 57 25 127
2017 PM-01 25 39 18 7 11 0 0 64 18 28
2017 PM-02 10 39 17 20 15 0 0 49 34 41
2017 PM-03 14 43 14 11 14 4 0 59 26 28
2017 PM-04 33 8 8 33 8 8 0 45 45 12
2017 PM-05 28 36 35 0 0 0 0 65 0 11
2014 PM 11 36 21 16 13 3 0 49 30 156
2014 PM-01 13 40 13 20 13 3 0 54 33 40
2014 PM-02 3 39 27 17 12 2 0 43 29 59
2014 PM-03 15 35 9 18 18 6 0 53 38 34
2014 PM-04 18 27 36 9 9 0 0 45 18 11
2011 PM 6 27 19 23 20 5 1 35 46 199
2011 PM-01 5 42 12 19 21 2 0 48 40 43
2011 PM-02 4 30 30 21 12 4 0 35 35 57
2011 PM-03 7 20 20 20 22 7 2 31 47 54
2011 PM-05 11 11 11 22 33 11 0 25 63 27
2008 PM 9 28 17 25 18 2 0 38 44 365
2008 PM-01 14 33 17 18 13 5 0 50 33 113
2008 PM-02 8 28 18 28 16 1 0 37 45 170
2008 PM-03 2 23 11 40 23 0 0 26 64 47
2008 PM-04 0 29 14 7 50 0 0 29 57 14
2008 PM-05 0 21 21 29 21 7 0 23 54 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 48 14 8 3 0 0 75 11 128
2017 PM-01 50 32 4 7 7 0 0 82 14 28
2017 PM-02 20 49 20 7 5 0 0 68 12 41
2017 PM-03 18 57 14 11 0 0 0 75 11 28
2017 PM-04 25 33 25 17 0 0 0 58 17 12
2017 PM-05 36 55 9 0 0 0 0 91 0 11
2014 PM 22 44 22 9 3 0 0 66 12 156
2014 PM-01 32 30 23 10 5 0 0 62 15 40
2014 PM-02 14 47 22 14 3 0 0 61 17 59
2014 PM-03 21 47 29 3 0 0 0 68 3 34
2014 PM-04 27 64 0 9 0 0 0 91 9 11
2011 PM 12 39 23 15 11 1 0 52 25 199
2011 PM-01 14 35 26 14 7 5 0 51 22 43
2011 PM-02 9 45 21 14 11 0 0 54 25 56
2011 PM-03 11 36 27 11 15 0 0 47 25 55
2011 PM-05 19 41 15 19 7 0 0 59 26 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 49 12 7 3 1 0 78 10 127
2017 PM-01 33 50 7 4 7 0 0 82 11 28
2017 PM-02 27 51 10 7 5 0 0 78 12 41
2017 PM-03 21 53 18 7 0 0 0 75 7 28
2017 PM-04 17 42 25 8 0 8 0 64 9 12
2017 PM-05 51 39 10 0 0 0 0 90 0 10
2014 PM 30 49 8 6 2 5 0 83 9 156
2014 PM-01 25 58 3 3 5 8 0 89 8 40
2014 PM-02 32 46 5 8 2 7 0 84 11 59
2014 PM-03 32 41 18 6 0 3 0 76 6 34
2014 PM-04 18 55 9 18 0 0 0 73 18 11
2011 PM 19 52 12 10 3 5 1 74 14 199
2011 PM-01 19 44 23 7 5 2 0 64 12 43
2011 PM-02 21 55 7 9 2 4 2 81 11 56
2011 PM-03 15 58 11 9 2 5 0 77 12 55
2011 PM-05 26 30 7 19 7 11 0 63 29 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 43 10 9 5 2 0 75 14 128
2017 PM-01 43 22 11 14 11 0 0 64 25 28
2017 PM-02 22 54 12 5 5 2 0 78 10 41
2017 PM-03 32 43 11 14 0 0 0 75 14 28
2017 PM-04 33 33 8 8 8 8 0 73 18 12
2017 PM-05 45 46 9 0 0 0 0 91 0 11
2014 PM 30 41 14 7 4 3 1 73 12 156
2014 PM-01 32 38 10 15 5 0 0 70 20 40
2014 PM-02 24 46 12 5 7 5 2 75 13 59
2014 PM-03 32 38 18 6 3 3 0 73 9 34
2014 PM-04 36 36 27 0 0 0 0 73 0 11
2011 PM 23 37 16 11 8 6 0 63 20 199
2011 PM-01 21 33 23 9 7 7 0 58 18 43
2011 PM-02 16 48 7 11 11 7 0 69 23 56
2011 PM-03 20 42 15 9 9 5 0 65 19 55
2011 PM-05 37 15 26 11 7 4 0 54 19 27
2008 PM 20 38 13 15 8 5 1 62 24 367
2008 PM-01 18 43 8 19 5 7 0 66 26 113
2008 PM-02 21 34 15 15 9 5 1 58 25 171
2008 PM-03 23 42 8 15 6 4 2 69 22 48
2008 PM-04 14 43 7 0 21 0 14 67 25 14
2008 PM-05 21 21 36 14 0 7 0 46 15 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 42 16 9 9 2 0 66 18 128
2017 PM-01 32 40 11 7 11 0 0 72 18 28
2017 PM-02 17 44 20 5 15 0 0 61 20 41
2017 PM-03 21 39 18 15 7 0 0 60 22 28
2017 PM-04 17 33 17 17 8 8 0 55 27 12
2017 PM-05 36 35 18 11 0 0 0 72 11 11
2014 PM 23 42 17 10 5 3 1 67 15 155
2014 PM-01 27 28 20 15 5 5 0 58 21 40
2014 PM-02 17 41 24 12 5 2 0 59 17 59
2014 PM-03 27 45 9 3 9 3 3 77 13 33
2014 PM-04 27 64 0 9 0 0 0 91 9 11
2011 PM 14 28 24 17 11 4 2 45 30 197
2011 PM-01 12 26 33 12 14 0 2 39 27 42
2011 PM-02 9 24 27 20 16 4 0 34 38 55
2011 PM-03 7 38 20 18 7 4 5 50 28 55
2011 PM-05 30 22 19 19 7 4 0 54 27 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 26 18 16 23 6 3 37 44 128
2017 PM-01 14 29 11 18 21 7 0 46 42 28
2017 PM-02 5 24 20 20 27 5 0 31 49 41
2017 PM-03 4 28 21 11 28 4 4 34 43 28
2017 PM-04 8 17 17 33 17 8 0 27 55 12
2017 PM-05 9 26 35 0 10 9 11 44 12 11
2014 PM 8 21 18 22 23 7 0 32 49 156
2014 PM-01 8 25 10 25 25 8 0 35 54 40
2014 PM-02 10 19 20 20 24 7 0 31 47 59
2014 PM-03 6 26 21 26 18 3 0 33 45 34
2014 PM-04 0 18 27 9 27 18 0 22 44 11
2011 PM 7 23 17 21 22 10 1 33 48 197
2011 PM-01 12 24 19 19 17 10 0 39 39 42
2011 PM-02 5 27 20 22 15 11 0 37 41 55
2011 PM-03 4 22 15 22 25 9 4 29 54 55
2011 PM-05 11 19 11 15 30 15 0 35 52 27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 17 6 2 3 0 5 88 5 127
2017 PM-01 71 15 7 0 4 0 4 89 4 28
2017 PM-02 68 17 5 0 2 0 7 92 3 41
2017 PM-03 59 22 0 4 8 0 7 88 12 27
2017 PM-04 92 8 0 0 0 0 0 100 0 12
2017 PM-05 63 28 9 0 0 0 0 91 0 11
2014 PM 65 12 9 4 3 2 6 83 7 156
2014 PM-01 77 10 5 3 3 0 3 90 5 40
2014 PM-02 59 14 8 2 3 2 12 84 6 59
2014 PM-03 56 15 12 6 3 6 3 77 10 34
2014 PM-04 73 9 0 18 0 0 0 82 18 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 66 16 5 2 3 4 5 90 5 127
2017 PM-01 75 7 7 0 8 4 0 85 8 28
2017 PM-02 58 23 5 0 0 8 8 94 0 40
2017 PM-03 60 21 4 4 4 0 7 88 8 28
2017 PM-04 75 17 0 0 0 8 0 100 0 12
2017 PM-05 82 18 0 0 0 0 0 100 0 11
2014 PM 63 16 8 1 4 4 4 87 5 156
2014 PM-01 77 8 3 0 8 3 3 89 8 40
2014 PM-02 54 17 12 0 3 5 8 82 4 59
2014 PM-03 59 26 6 0 3 3 3 91 3 34
2014 PM-04 82 18 0 0 0 0 0 100 0 11
2011 PM 64 14 7 2 3 2 10 88 4 200
2011 PM-01 63 9 7 5 5 2 9 82 11 43
2011 PM-02 61 16 11 0 0 2 11 88 0 57
2011 PM-03 56 16 7 2 4 2 13 85 6 55
2011 PM-05 74 11 4 0 4 0 7 92 4 27
2008 PM 69 15 6 2 1 3 4 91 3 366
2008 PM-01 71 15 5 0 1 4 3 93 1 112
2008 PM-02 65 16 7 4 1 4 4 88 4 171
2008 PM-03 73 10 4 2 0 0 10 93 2 48
2008 PM-04 71 29 0 0 0 0 0 100 0 14
2008 PM-05 71 14 14 0 0 0 0 86 0 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 43 15 18 9 2 0 57 28 128
2017 PM-01 18 46 11 7 14 4 0 67 22 28
2017 PM-02 7 37 17 27 10 2 0 45 38 41
2017 PM-03 18 32 15 32 4 0 0 50 36 28
2017 PM-04 17 42 25 0 17 0 0 58 17 12
2017 PM-05 9 72 19 0 0 0 0 81 0 11
2014 PM 9 30 24 21 15 1 0 39 36 156
2014 PM-01 15 33 18 23 13 0 0 47 35 40
2014 PM-02 5 25 31 17 19 3 0 32 37 59
2014 PM-03 12 23 21 26 18 0 0 35 44 34
2014 PM-04 9 36 36 18 0 0 0 45 18 11
2011 PM 13 31 24 17 13 3 2 45 31 200
2011 PM-01 21 26 16 21 9 5 2 50 33 43
2011 PM-02 9 28 26 18 16 2 2 38 35 57
2011 PM-03 15 27 27 11 16 2 2 43 28 55
2011 PM-05 11 41 26 15 4 4 0 54 19 27
2008 PM 10 34 21 19 14 2 0 45 33 366
2008 PM-01 10 42 21 15 8 4 0 54 24 112
2008 PM-02 11 28 22 20 18 1 0 39 38 171
2008 PM-03 13 35 17 19 15 0 2 49 34 48
2008 PM-04 0 29 21 43 7 0 0 29 50 14
2008 PM-05 7 36 21 14 14 7 0 46 31 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 27 13 27 26 1 0 33 54 128
2017 PM-01 7 28 18 22 21 4 0 37 45 28
2017 PM-02 2 24 15 27 32 0 0 27 59 41
2017 PM-03 4 18 4 40 36 0 0 21 75 28
2017 PM-04 0 25 8 42 25 0 0 25 67 12
2017 PM-05 9 55 26 10 0 0 0 64 10 11
2014 PM 3 14 19 24 38 1 0 18 63 156
2014 PM-01 10 22 15 13 35 5 0 34 50 40
2014 PM-02 2 8 27 20 42 0 0 10 63 59
2014 PM-03 0 12 9 35 44 0 0 12 79 34
2014 PM-04 0 18 27 27 27 0 0 18 55 11
2011 PM 4 22 19 22 32 2 2 26 55 200
2011 PM-01 9 21 12 23 33 2 0 31 57 43
2011 PM-02 0 28 19 19 30 2 2 29 51 57
2011 PM-03 4 18 18 24 31 2 4 23 58 55
2011 PM-05 4 22 22 19 33 0 0 26 52 27
2008 PM 8 28 15 25 23 1 1 37 48 366
2008 PM-01 6 35 21 21 15 2 0 42 37 112
2008 PM-02 9 24 14 25 26 1 1 34 52 171
2008 PM-03 6 23 15 31 23 0 2 30 55 48
2008 PM-04 0 36 0 21 43 0 0 36 64 14
2008 PM-05 7 36 0 29 29 0 0 43 57 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 42 20 15 11 3 0 53 26 128
2017 PM-01 14 36 21 18 11 0 0 50 28 28
2017 PM-02 2 39 15 27 12 5 0 44 41 41
2017 PM-03 7 28 36 11 14 4 0 37 26 28
2017 PM-04 8 67 0 0 17 8 0 82 18 12
2017 PM-05 18 65 18 0 0 0 0 82 0 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 32 14 4 5 2 1 76 10 127
2017 PM-01 53 25 14 4 4 0 0 79 7 28
2017 PM-02 35 35 8 10 10 3 0 72 21 40
2017 PM-03 32 32 25 0 4 4 4 69 4 28
2017 PM-04 42 25 17 0 8 8 0 73 9 12
2017 PM-05 63 18 20 0 0 0 0 80 0 11
2014 PM 44 31 14 3 3 4 1 79 7 156
2014 PM-01 57 28 5 5 3 3 0 87 8 40
2014 PM-02 37 32 19 3 5 3 0 72 9 59
2014 PM-03 41 24 18 3 3 9 3 73 7 34
2014 PM-04 36 55 9 0 0 0 0 91 0 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 37 13 7 6 1 1 74 14 127
2017 PM-01 40 41 4 4 11 0 0 82 15 27
2017 PM-02 37 27 17 10 10 0 0 63 20 41
2017 PM-03 25 43 18 11 0 4 0 70 11 28
2017 PM-04 42 25 17 8 8 0 0 67 17 12
2017 PM-05 45 35 9 0 0 0 11 90 0 11
2014 PM 38 35 12 9 4 2 0 74 14 156
2014 PM-01 45 38 5 10 3 0 0 82 13 40
2014 PM-02 36 29 17 10 7 2 0 66 17 59
2014 PM-03 32 32 15 9 6 6 0 69 16 34
2014 PM-04 36 64 0 0 0 0 0 100 0 11
2011 PM 22 40 17 10 7 4 1 65 17 200
2011 PM-01 28 40 14 12 5 2 0 69 17 43
2011 PM-02 18 49 19 7 7 0 0 67 14 57
2011 PM-03 22 36 15 9 7 9 2 65 18 55
2011 PM-05 26 26 22 4 15 7 0 56 20 27

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 41 6 10 7 1 0 77 17 128
2017 PM-01 47 28 11 7 7 0 0 75 14 28
2017 PM-02 29 41 7 15 5 2 0 73 20 41
2017 PM-03 28 43 4 14 11 0 0 72 25 28
2017 PM-04 25 58 0 0 17 0 0 83 17 12
2017 PM-05 65 35 0 0 0 0 0 100 0 11
2014 PM 41 38 10 5 5 1 0 79 10 155
2014 PM-01 45 43 5 5 3 0 0 87 8 40
2014 PM-02 43 31 10 9 7 0 0 74 16 58
2014 PM-03 38 38 12 3 6 3 0 79 9 34
2014 PM-04 27 55 18 0 0 0 0 82 0 11
2011 PM 24 47 13 9 6 1 1 72 15 200
2011 PM-01 26 49 9 12 5 0 0 74 16 43
2011 PM-02 21 58 5 11 5 0 0 79 16 57
2011 PM-03 22 42 22 7 4 0 4 66 11 55
2011 PM-05 37 30 11 4 15 4 0 69 19 27
2008 PM 21 45 17 10 6 0 0 66 17 367
2008 PM-01 32 38 15 11 4 0 0 70 15 113
2008 PM-02 18 49 17 10 7 0 0 66 17 171
2008 PM-03 6 54 21 13 4 2 0 62 17 48
2008 PM-04 7 50 21 21 0 0 0 57 21 14
2008 PM-05 29 36 21 0 14 0 0 64 14 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 42 18 12 9 1 1 60 21 128
2017 PM-01 32 43 14 7 4 0 0 75 11 28
2017 PM-02 10 46 22 10 10 2 0 58 20 41
2017 PM-03 18 36 15 14 14 0 4 55 29 28
2017 PM-04 8 33 25 17 17 0 0 42 33 12
2017 PM-05 26 47 18 9 0 0 0 74 9 11
2014 PM 12 44 18 16 10 1 0 56 26 156
2014 PM-01 22 45 13 13 8 0 0 67 20 40
2014 PM-02 8 51 14 15 10 2 0 60 26 59
2014 PM-03 6 38 24 24 9 0 0 44 32 34
2014 PM-04 9 55 18 0 18 0 0 64 18 11
2011 PM 13 24 28 21 13 0 1 38 35 198
2011 PM-01 14 26 33 14 14 0 0 40 28 43
2011 PM-02 9 27 30 20 14 0 0 36 34 56
2011 PM-03 9 26 26 28 9 0 2 36 38 54
2011 PM-05 30 19 11 22 19 0 0 48 41 27

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 42 18 12 7 0 0 63 19 128
2017 PM-01 39 33 14 7 7 0 0 72 14 28
2017 PM-02 12 46 22 15 5 0 0 59 20 41
2017 PM-03 21 43 11 14 11 0 0 64 25 28
2017 PM-04 8 33 25 17 17 0 0 42 33 12
2017 PM-05 26 56 18 0 0 0 0 82 0 11
2014 PM 13 42 20 17 7 1 0 55 24 156
2014 PM-01 25 40 20 8 8 0 0 65 15 40
2014 PM-02 10 46 19 17 7 2 0 57 24 59
2014 PM-03 6 41 18 26 9 0 0 47 35 34
2014 PM-04 9 45 27 9 9 0 0 55 18 11
2011 PM 11 35 19 22 13 0 0 46 35 197
2011 PM-01 9 37 26 14 14 0 0 47 28 43
2011 PM-02 7 46 16 18 13 0 0 54 30 56
2011 PM-03 9 30 17 35 9 0 0 39 44 54
2011 PM-05 26 22 15 19 19 0 0 48 37 27
2008 PM 18 41 16 18 7 0 0 59 25 363
2008 PM-01 27 41 14 12 5 0 0 68 18 113
2008 PM-02 14 43 16 19 8 0 0 57 27 170
2008 PM-03 11 39 20 24 7 0 0 50 30 46
2008 PM-04 7 36 14 36 7 0 0 43 43 14
2008 PM-05 7 43 21 14 14 0 0 50 29 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 25 25 14 15 2 1 44 30 128
2017 PM-01 21 32 25 18 4 0 0 53 22 28
2017 PM-02 10 24 29 12 17 5 2 37 32 41
2017 PM-03 18 14 22 21 21 4 0 33 44 28
2017 PM-04 17 33 8 17 25 0 0 50 42 12
2017 PM-05 37 18 45 0 0 0 0 55 0 11
2014 PM 18 28 18 16 17 3 0 47 34 156
2014 PM-01 25 33 15 13 13 3 0 59 26 40
2014 PM-02 14 32 19 10 22 3 0 47 33 59
2014 PM-03 15 18 21 26 18 3 0 33 45 34
2014 PM-04 18 18 18 18 18 9 0 40 40 11
2011 PM 15 18 24 14 21 7 1 36 37 197
2011 PM-01 14 16 26 9 23 12 0 34 37 43
2011 PM-02 18 21 25 9 21 5 0 42 32 56
2011 PM-03 9 15 25 21 21 6 4 27 46 53
2011 PM-05 22 26 19 15 15 4 0 50 31 27
2008 PM 16 25 19 22 14 4 0 42 38 366
2008 PM-01 19 27 19 19 9 6 0 50 30 113
2008 PM-02 15 26 18 22 18 2 0 41 41 171
2008 PM-03 8 21 17 29 15 8 2 33 49 48
2008 PM-04 7 29 21 29 14 0 0 36 43 14
2008 PM-05 21 7 50 7 14 0 0 29 21 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 37 25 38 128
2017 PM-01 29 43 28 28
2017 PM-02 34 22 44 41
2017 PM-03 39 25 36 28
2017 PM-04 50 17 33 12
2017 PM-05 26 18 56 11
2014 PM 24 36 40 156
2014 PM-01 23 42 35 40
2014 PM-02 17 44 39 59
2014 PM-03 32 18 50 34
2014 PM-04 36 36 27 11
2011 PM 27 35 39 200
2011 PM-01 28 35 37 43
2011 PM-02 19 54 26 57
2011 PM-03 24 29 47 55
2011 PM-05 19 22 59 27

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 28 15 45 0 0 13 47
2017 PM-02 50 14 29 0 0 7 14
2017 PM-03 9 18 64 0 0 9 11
2014 PM 16 8 53 13 9999 11 38
2014 PM-02 20 10 40 10 9999 20 10
2014 PM-03 0 0 64 27 9999 9 11
2011 PM 9 23 53 9 9999 6 53
2011 PM-01 8 8 67 8 9999 8 12
2011 PM-02 36 18 18 18 9999 9 11
2011 PM-03 0 8 77 8 9999 8 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 33 67 127
2017 PM-01 21 79 28
2017 PM-02 46 54 41
2017 PM-03 41 59 27
2017 PM-05 0 100 11
2014 PM 29 71 156
2014 PM-01 40 60 40
2014 PM-02 25 75 59
2014 PM-03 26 74 34

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 64 42
2017 PM-02 63 19
2017 PM-03 64 11
2014 PM 57 46
2014 PM-01 63 16
2014 PM-02 53 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 66 42
2017 PM-02 68 19
2017 PM-03 63 11
2014 PM 50 46
2014 PM-01 56 16
2014 PM-02 67 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 14 42
2017 PM-02 0 19
2014 PM 11 46
2014 PM-02 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-02 0 19
2017 PM-03 0 11
2014 PM 0 46
2014 PM-01 0 16
2014 PM-02 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11
2014 PM-02 0 15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11
2014 PM 0 46
2014 PM-01 0 16
2014 PM-02 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 52 42
2017 PM-02 53 19
2017 PM-03 54 11
2014 PM 39 46
2014 PM-01 44 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 59 42
2017 PM-02 58 19
2017 PM-03 63 11
2014 PM 33 46
2014 PM-01 31 16
2014 PM-02 33 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 53 42
2017 PM-02 37 19
2017 PM-03 64 11
2014 PM 35 46

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 45 42
2017 PM-02 42 19
2017 PM-03 45 11
2014 PM 46 46
2014 PM-01 44 16
2014 PM-02 60 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 28 42
2014 PM 22 46

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 64 42
2017 PM-02 53 19
2017 PM-03 73 11
2014 PM 72 46
2014 PM-01 63 16
2014 PM-02 73 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 31 42
2017 PM-02 32 19
2014 PM 48 46
2014 PM-01 50 16
2014 PM-02 67 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-02 0 19
2017 PM-03 0 11
2014 PM-02 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 0 42
2017 PM-02 0 19
2017 PM-03 0 11
2014 PM 15 46

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11
2014 PM-01 0 16

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 52 42
2017 PM-02 37 19
2017 PM-03 54 11
2014 PM 39 46
2014 PM-02 47 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 28 42
2017 PM-02 32 19
2014 PM 33 46
2014 PM-01 38 16
2014 PM-02 47 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 19 42
2017 PM-02 26 19
2014 PM 15 46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 69 42
2017 PM-02 53 19
2017 PM-03 82 11
2014 PM 61 46
2014 PM-01 56 16
2014 PM-02 40 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 33 42
2017 PM-02 32 19
2014 PM 41 46
2014 PM-01 38 16
2014 PM-02 33 15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 24 42
2014 PM 15 46

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 12 42
2014 PM-01 0 16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11
2014 PM 0 46
2014 PM-01 0 16
2014 PM-02 0 15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11
2014 PM-02 0 15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 14 42
2014 PM 24 46
2014 PM-01 31 16
2014 PM-02 40 15

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 17
2014 PM-02 0 15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 13 38
2014 PM 11 46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11
2014 PM-01 0 16

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 26 38
2017 PM-02 35 17

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 16 38
2014 PM 11 46

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 13 38
2017 PM-02 0 17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11
2014 PM 11 46

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 24 38
2017 PM-02 29 17

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 29 38
2014 PM 28 46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 52 38
2017 PM-02 41 17
2017 PM-03 63 11
2014 PM 46 46
2014 PM-01 56 16
2014 PM-02 40 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 38
2017 PM-02 0 17
2017 PM-03 0 11
2014 PM-02 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 50 38
2017 PM-02 47 17
2017 PM-03 54 11
2014 PM 67 46
2014 PM-01 69 16
2014 PM-02 60 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 13 38
2014 PM 17 46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 90 10 42
2017 PM-02 95 5 19
2017 PM-03 90 10 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 26 20 10 15 13 5 45 30 128
2017 PM-01 28 21 14 4 18 11 4 58 25 28
2017 PM-02 2 27 20 12 17 20 2 38 38 41
2017 PM-03 7 21 18 14 18 11 11 36 41 28
2017 PM-04 0 58 8 17 8 8 0 64 27 12
2017 PM-05 18 18 35 0 0 19 11 50 0 11
2014 PM 8 17 29 12 12 19 3 33 30 156
2014 PM-01 13 20 22 18 8 15 5 41 31 40
2014 PM-02 12 12 36 7 15 19 0 29 27 59
2014 PM-03 0 18 26 12 15 23 6 25 38 34
2014 PM-04 0 27 18 18 9 27 0 38 38 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 34 18 12 9 4 0 59 22 128
2017 PM-01 36 25 11 18 11 0 0 61 28 28
2017 PM-02 10 44 17 12 10 7 0 58 24 41
2017 PM-03 18 32 18 14 11 7 0 54 27 28
2017 PM-04 42 17 25 8 8 0 0 58 17 12
2017 PM-05 36 26 37 0 0 0 0 63 0 11
2014 PM 15 31 28 10 6 8 1 51 18 156
2014 PM-01 17 33 28 10 5 5 3 54 16 40
2014 PM-02 15 25 32 7 10 10 0 45 19 59
2014 PM-03 15 26 24 12 6 15 3 50 21 34
2014 PM-04 9 55 18 18 0 0 0 64 18 11
2011 PM 19 37 20 12 5 8 1 60 18 200
2011 PM-01 23 30 21 12 2 12 0 61 16 43
2011 PM-02 16 54 9 12 5 4 0 73 18 57
2011 PM-03 15 38 24 9 5 7 2 58 16 55
2011 PM-05 22 19 30 11 11 7 0 44 24 27
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 54 9 5 1 2 0 86 6 128
2017 PM-01 18 57 11 11 4 0 0 75 14 28
2017 PM-02 22 63 10 2 0 2 0 88 3 41
2017 PM-03 25 64 8 4 0 0 0 89 4 28
2017 PM-04 83 17 0 0 0 0 0 100 0 12
2017 PM-05 35 36 18 11 0 0 0 72 11 11
2014 PM 24 56 12 6 3 0 0 80 8 156
2014 PM-01 10 70 10 5 5 0 0 80 10 40
2014 PM-02 25 51 15 8 0 0 0 76 8 59
2014 PM-03 32 53 9 3 3 0 0 85 6 34
2014 PM-04 36 45 9 0 9 0 0 82 9 11
2011 PM 24 60 10 5 1 1 0 84 6 199
2011 PM-01 16 63 14 5 0 2 0 81 5 43
2011 PM-02 21 56 11 11 0 2 0 79 11 57
2011 PM-03 30 59 7 2 2 0 0 89 4 54
2011 PM-05 26 63 7 4 0 0 0 89 4 27
2008 PM 17 52 12 12 5 1 0 71 17 367
2008 PM-01 7 49 15 18 9 3 0 57 27 113
2008 PM-02 18 52 13 12 4 1 0 71 16 171
2008 PM-03 33 52 6 6 0 2 0 87 6 48
2008 PM-04 14 79 0 0 7 0 0 93 7 14
2008 PM-05 50 43 0 0 0 0 7 100 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 31 19 9 11 17 4 51 25 127
2017 PM-01 14 46 14 11 7 8 0 65 19 28
2017 PM-02 5 30 23 5 13 20 5 47 23 40
2017 PM-03 0 14 18 18 14 25 11 22 50 28
2017 PM-04 17 42 17 0 17 8 0 64 18 12
2017 PM-05 9 26 37 9 0 19 0 43 11 11
2014 PM 6 26 25 17 6 16 4 40 29 156
2014 PM-01 5 30 27 13 5 20 0 44 22 40
2014 PM-02 8 22 29 20 5 14 2 36 30 59
2014 PM-03 0 32 15 15 12 15 12 44 36 34
2014 PM-04 0 27 18 27 9 18 0 33 44 11
2011 PM 7 28 23 17 12 13 2 40 33 200
2011 PM-01 7 42 14 16 9 12 0 55 29 43
2011 PM-02 5 33 18 21 12 9 2 43 37 57
2011 PM-03 5 20 25 18 11 15 5 32 36 55
2011 PM-05 15 4 33 15 15 19 0 23 36 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 36 7 4 3 11 0 84 8 128
2017 PM-01 43 33 7 7 7 4 0 78 15 28
2017 PM-02 29 44 10 2 0 15 0 86 3 41
2017 PM-03 28 39 8 7 7 11 0 76 16 28
2017 PM-04 58 25 0 0 0 17 0 100 0 12
2017 PM-05 53 26 11 0 0 10 0 88 0 11
2014 PM 31 36 14 8 3 8 0 73 11 156
2014 PM-01 33 35 15 13 0 5 0 71 13 40
2014 PM-02 39 31 19 3 3 5 0 73 7 59
2014 PM-03 21 44 9 6 6 15 0 76 14 34
2014 PM-04 27 27 9 9 0 27 0 75 13 11
2011 PM 30 44 11 7 3 6 0 79 10 200
2011 PM-01 28 47 16 2 0 7 0 80 3 43
2011 PM-02 37 44 4 11 2 4 0 84 13 57
2011 PM-03 27 47 15 5 0 5 0 79 6 55
2011 PM-05 22 33 11 4 15 15 0 65 22 27
2008 PM 31 40 14 3 2 10 1 79 5 367
2008 PM-01 23 39 12 3 1 21 1 80 5 113
2008 PM-02 35 41 15 2 2 5 0 80 4 171
2008 PM-03 35 40 8 4 2 10 0 84 7 48
2008 PM-04 36 43 14 0 7 0 0 79 7 14
2008 PM-05 14 50 14 0 14 0 7 69 15 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 40 9 8 3 9 0 78 12 128
2017 PM-01 39 40 7 7 4 4 0 82 11 28
2017 PM-02 17 49 10 10 5 10 0 73 16 41
2017 PM-03 28 39 8 11 4 11 0 76 16 28
2017 PM-04 50 17 8 8 0 17 0 80 10 12
2017 PM-05 26 44 20 0 0 10 0 78 0 11
2014 PM 22 40 21 6 1 10 0 69 8 156
2014 PM-01 15 50 17 10 0 8 0 70 11 40
2014 PM-02 25 36 27 3 2 7 0 65 5 59
2014 PM-03 23 35 15 12 0 15 0 69 14 34
2014 PM-04 9 36 27 0 0 27 0 63 0 11
2011 PM 21 44 14 10 3 9 0 71 14 200
2011 PM-01 16 47 19 5 2 12 0 71 8 43
2011 PM-02 23 51 5 14 2 5 0 78 17 57
2011 PM-03 24 42 16 9 0 9 0 72 10 55
2011 PM-05 26 22 22 4 15 11 0 54 21 27
2008 PM 19 33 20 15 4 9 1 57 20 367
2008 PM-01 19 33 18 15 2 13 0 60 19 113
2008 PM-02 19 33 23 15 3 8 0 56 19 171
2008 PM-03 19 35 17 15 6 8 0 59 23 48
2008 PM-04 21 29 14 21 14 0 0 50 36 14
2008 PM-05 14 36 29 0 14 0 7 54 15 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 11 89 127
2017 PM-02 17 83 41
2017 PM-05 0 100 10
2014 PM 10 90 156
2014 PM-01 13 87 40
2014 PM-02 10 90 59
2014 PM-04 0 100 11

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 50 14
2014 PM 50 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 79 14
2014 PM 63 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 50 14
2014 PM 38 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 36 14
2014 PM 38 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 42 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12
2014 PM 0 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 42 12
2014 PM 47 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 75 12
2014 PM 67 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 28 20 3 5 23 6 61 11 128
2017 PM-01 21 25 25 4 4 21 0 59 9 28
2017 PM-02 10 24 24 2 5 27 7 52 11 41
2017 PM-03 7 32 15 4 11 18 14 58 21 28
2017 PM-04 17 42 0 8 0 33 0 88 13 12
2017 PM-05 26 9 26 0 0 28 11 57 0 11
2014 PM 9 22 31 4 2 28 3 45 9 156
2014 PM-01 20 23 25 5 0 23 5 59 7 40
2014 PM-02 5 22 37 5 3 25 2 37 12 59
2014 PM-03 6 18 21 6 3 41 6 44 17 34
2014 PM-04 0 36 27 0 0 36 0 57 0 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 39 16 4 4 7 3 74 9 127
2017 PM-01 37 26 26 7 4 0 0 63 11 27
2017 PM-02 20 54 12 2 5 5 2 79 8 41
2017 PM-03 25 28 15 7 7 14 4 65 17 28
2017 PM-04 42 25 17 0 0 17 0 80 0 12
2017 PM-05 36 35 9 0 0 9 11 89 0 11
2014 PM 20 38 24 4 1 12 1 66 6 156
2014 PM-01 25 45 17 5 0 5 3 76 5 40
2014 PM-02 19 36 25 8 0 12 0 62 10 59
2014 PM-03 21 29 21 0 3 26 0 68 4 34
2014 PM-04 18 45 36 0 0 0 0 64 0 11
2011 PM 28 39 19 4 3 7 1 72 8 200
2011 PM-01 40 28 16 5 0 12 0 76 5 43
2011 PM-02 26 49 14 4 2 5 0 80 6 57
2011 PM-03 24 42 22 2 4 5 2 71 6 55
2011 PM-05 30 22 30 0 11 7 0 56 12 27
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 30 21 10 15 0 1 53 25 128
2017 PM-01 28 21 11 14 22 0 4 52 37 28
2017 PM-02 29 39 20 2 10 0 0 68 12 41
2017 PM-03 21 21 25 14 18 0 0 43 32 28
2017 PM-04 25 33 25 17 0 0 0 58 17 12
2017 PM-05 0 28 37 18 18 0 0 28 35 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 32 23 16 4 0 2 56 21 128
2017 PM-01 43 28 7 14 0 0 7 77 15 28
2017 PM-02 22 39 24 10 5 0 0 61 15 41
2017 PM-03 25 36 21 18 0 0 0 61 18 28
2017 PM-04 8 25 25 33 8 0 0 33 42 12
2017 PM-05 0 19 62 20 0 0 0 19 20 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 28 19 10 6 0 2 64 17 126
2017 PM-01 64 7 7 11 0 0 11 80 12 28
2017 PM-02 33 30 25 8 5 0 0 63 13 40
2017 PM-03 32 28 14 18 8 0 0 60 25 28
2017 PM-04 0 58 17 8 17 0 0 58 25 12
2017 PM-05 19 42 29 10 0 0 0 61 10 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 32 22 11 5 2 1 61 17 127
2017 PM-01 47 21 14 11 0 4 4 73 11 28
2017 PM-02 30 33 15 10 10 3 0 64 21 40
2017 PM-03 25 39 21 11 4 0 0 64 14 28
2017 PM-04 8 25 50 8 8 0 0 33 17 12
2017 PM-05 9 28 28 26 9 0 0 36 35 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 20 9 3 1 1 22 84 5 128
2017 PM-01 50 7 7 4 0 4 28 84 5 28
2017 PM-02 51 20 0 0 0 0 29 100 0 41
2017 PM-03 50 25 0 7 0 0 18 91 9 28
2017 PM-04 42 25 8 0 8 0 17 80 10 12
2017 PM-05 28 37 35 0 0 0 0 65 0 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 31 28 11 5 1 1 55 17 127
2017 PM-01 46 22 7 14 11 0 0 68 25 28
2017 PM-02 25 28 28 13 5 3 0 54 18 40
2017 PM-03 21 36 36 4 0 0 4 59 4 28
2017 PM-04 8 33 25 25 8 0 0 42 33 12
2017 PM-05 0 54 46 0 0 0 0 54 0 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 40 27 16 2 0 1 55 18 127
2017 PM-01 25 36 18 18 0 0 4 63 18 28
2017 PM-02 10 45 28 15 3 0 0 55 18 40
2017 PM-03 11 25 39 22 4 0 0 36 25 28
2017 PM-04 8 50 25 17 0 0 0 58 17 12
2017 PM-05 26 56 9 0 9 0 0 82 9 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 40 26 10 5 0 2 58 15 127
2017 PM-01 25 43 14 11 0 0 7 73 11 28
2017 PM-02 13 53 20 13 3 0 0 65 15 40
2017 PM-03 21 25 36 11 7 0 0 46 18 28
2017 PM-04 8 42 25 17 8 0 0 50 25 12
2017 PM-05 19 26 55 0 0 0 0 45 0 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 34 27 7 6 0 0 60 13 127
2017 PM-01 39 40 11 11 0 0 0 79 11 28
2017 PM-02 20 38 30 8 5 0 0 58 13 40
2017 PM-03 25 25 40 0 11 0 0 50 11 28
2017 PM-04 17 33 25 25 0 0 0 50 25 12
2017 PM-05 19 46 26 0 9 0 0 65 9 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 41 21 9 5 0 2 63 15 127
2017 PM-01 32 36 14 11 4 0 4 71 15 28
2017 PM-02 10 45 25 13 5 0 3 56 18 40
2017 PM-03 25 43 22 4 7 0 0 68 11 28
2017 PM-04 8 25 42 17 8 0 0 33 25 12
2017 PM-05 45 35 20 0 0 0 0 80 0 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 26 16 6 2 0 2 76 8 128
2017 PM-01 57 21 11 7 0 0 4 82 7 28
2017 PM-02 44 17 24 10 2 0 2 63 13 41
2017 PM-03 53 29 11 7 0 0 0 82 7 28
2017 PM-04 33 58 8 0 0 0 0 92 0 12
2017 PM-05 65 35 0 0 0 0 0 100 0 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 14 13 8 4 0 3 75 12 127
2017 PM-01 64 7 11 7 7 0 4 74 15 28
2017 PM-02 51 20 12 12 2 0 2 73 15 41
2017 PM-03 57 15 14 7 4 0 4 74 11 28
2017 PM-04 36 27 18 0 9 0 9 70 10 11
2017 PM-05 91 9 0 0 0 0 0 100 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 32 19 9 4 0 1 68 13 128
2017 PM-01 40 46 7 7 0 0 0 86 7 28
2017 PM-02 37 29 17 7 7 0 2 68 15 41
2017 PM-03 28 32 28 7 4 0 0 61 11 28
2017 PM-04 25 17 33 17 8 0 0 42 25 12
2017 PM-05 56 35 9 0 0 0 0 91 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 26 12 7 7 0 1 74 14 128
2017 PM-01 54 21 7 11 7 0 0 75 18 28
2017 PM-02 49 22 17 7 5 0 0 71 12 41
2017 PM-03 50 22 7 7 11 0 4 74 18 28
2017 PM-04 33 33 8 8 17 0 0 67 25 12
2017 PM-05 56 35 9 0 0 0 0 91 0 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 10 10 5 2 1 33 73 12 128
2017 PM-01 43 11 4 4 0 0 39 88 6 28
2017 PM-02 41 2 0 0 2 0 54 95 5 41
2017 PM-03 39 7 7 11 4 4 28 68 21 28
2017 PM-04 17 33 25 8 0 0 17 60 10 12
2017 PM-05 56 26 18 0 0 0 0 82 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 23 6 2 0 0 9 92 2 125
2017 PM-01 79 11 4 0 0 0 7 96 0 28
2017 PM-02 62 18 5 0 0 0 15 94 0 39
2017 PM-03 55 30 4 4 0 0 7 92 4 27
2017 PM-04 58 25 17 0 0 0 0 83 0 12
2017 PM-05 54 46 0 0 0 0 0 100 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 36 10 3 4 1 4 83 7 128
2017 PM-01 43 36 7 0 7 4 4 85 8 28
2017 PM-02 44 39 7 2 2 0 5 87 5 41
2017 PM-03 46 32 18 0 0 0 4 82 0 28
2017 PM-04 33 42 8 0 8 0 8 82 9 12
2017 PM-05 54 26 0 20 0 0 0 80 20 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 35 17 6 2 0 3 73 9 127
2017 PM-01 43 21 25 7 4 0 0 64 11 28
2017 PM-02 29 39 15 5 5 0 7 74 11 41
2017 PM-03 46 32 15 4 0 0 4 81 4 28
2017 PM-04 27 45 18 9 0 0 0 73 9 11
2017 PM-05 26 36 18 20 0 0 0 63 20 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 24 45 13 4 1 1 36 17 128
2017 PM-01 25 25 28 15 7 0 0 50 22 28
2017 PM-02 17 24 37 17 5 0 0 41 22 41
2017 PM-03 4 36 47 7 0 4 4 42 8 28
2017 PM-04 0 8 75 8 8 0 0 8 17 12
2017 PM-05 0 19 72 9 0 0 0 19 9 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 20 46 23 3 2 0 26 26 128
2017 PM-01 4 11 43 36 7 0 0 43 14 28
2017 PM-02 7 20 44 27 2 0 0 29 27 41
2017 PM-03 4 21 47 18 4 7 0 23 27 28
2017 PM-04 17 42 42 0 0 0 0 0 58 12
2017 PM-05 0 20 62 19 0 0 0 19 20 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 44 17 6 11 2 0 65 18 127
2017 PM-01 22 36 21 7 14 0 0 57 21 28
2017 PM-02 17 49 20 5 7 2 0 68 13 41
2017 PM-03 11 36 22 11 14 7 0 50 27 28
2017 PM-04 25 42 8 8 17 0 0 67 25 12
2017 PM-05 26 74 0 0 0 0 0 100 0 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 41 16 13 16 2 1 54 30 128
2017 PM-01 18 28 28 15 11 0 0 46 25 28
2017 PM-02 7 46 12 7 24 2 0 55 33 41
2017 PM-03 7 39 11 22 14 4 4 50 39 28
2017 PM-04 17 17 17 25 25 0 0 33 50 12
2017 PM-05 18 82 0 0 0 0 0 100 0 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 22 78 127
2017 PM-01 22 78 28
2017 PM-02 29 71 41
2017 PM-03 21 79 28
2014 PM 20 80 156
2014 PM-01 25 75 40
2014 PM-02 22 78 59

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 82 18 28
2017 PM-02 83 17 12
2014 PM 71 29 31
2014 PM-01 80 20 10
2014 PM-02 62 38 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 40 4 17 9 0 0 70 26 23
2017 PM-02 30 30 10 20 10 0 0 60 30 10
2014 PM 36 46 0 13 4 0 0 82 18 22
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 22 15 9 15 2 0 38 62 128
2017 PM-01 32 18 11 11 29 0 0 32 68 28
2017 PM-02 51 10 15 12 10 2 0 53 48 41
2017 PM-03 32 32 14 0 18 4 0 33 67 28
2017 PM-04 42 25 17 8 8 0 0 42 58 12
2017 PM-05 26 45 20 9 0 0 0 26 74 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 19 76
2017 PM-01 28 18
2017 PM-02 16 19
2017 PM-03 18 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 29 76
2017 PM-01 22 18
2017 PM-02 37 19
2017 PM-03 18 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 26 76
2017 PM-01 50 18
2017 PM-02 32 19
2017 PM-03 12 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 42 76
2017 PM-01 22 18
2017 PM-02 37 19
2017 PM-03 47 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 9 76
2017 PM-01 17 18
2017 PM-02 16 19
2017 PM-03 6 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 43 76
2017 PM-01 56 18
2017 PM-02 53 19
2017 PM-03 47 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 12 42 22 4 7 13 75
2017 PM-01 11 44 17 6 12 11 18
2017 PM-02 11 37 37 0 0 16 19
2017 PM-03 6 50 12 0 6 26 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 19 13 21 18 0 14 40 45 78
2017 PM-01 10 31 11 10 26 0 10 47 41 19
2017 PM-02 11 5 21 32 26 0 5 17 61 19
2017 PM-03 17 17 11 6 23 0 28 46 39 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 8 11 21 49 1 8 11 76 78
2017 PM-01 0 16 5 5 58 0 16 19 75 19
2017 PM-02 5 0 5 32 53 0 5 6 89 19
2017 PM-03 0 6 17 22 45 6 6 6 75 18
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