2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - LS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 20 70 0 10 0 0 0 90 10 20
2017 LS-03 27 64 0 9 0 0 0 91 9 11
2014 LS 47 40 7 0 7 0 0 87 7 15
2011 LS 32 48 3 13 3 0 0 81 16 31
2011 LS-03 33 50 6 6 6 0 0 83 11 18
2008 LS 16 56 16 8 4 0 0 72 12 25
2008 LS-03 13 56 25 6 0 0 0 69 6 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 80 5 5 10 0 0 0 85 10 20
2017 LS-03 73 9 9 9 0 0 0 82 9 11
2014 LS 67 27 0 7 0 0 0 93 7 15
2011 LS 68 29 0 3 0 0 0 97 3 31
2011 LS-03 67 33 0 0 0 0 0 100 0 18
2008 LS 52 36 8 4 0 0 0 88 4 25
2008 LS-03 44 38 13 6 0 0 0 81 6 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 75 5 0 10 10 0 0 80 20 20
2017 LS-03 64 9 0 18 9 0 0 73 27 11
2014 LS 53 27 7 7 7 0 0 80 13 15
2011 LS 48 39 3 6 3 0 0 87 10 31
2011 LS-03 44 50 6 0 0 0 0 94 0 18
2008 LS 44 36 12 8 0 0 0 80 8 25
2008 LS-03 38 50 13 0 0 0 0 88 0 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 35 0 25 5 0 0 70 30 20
2017 LS-03 36 36 0 18 9 0 0 73 27 11
2014 LS 60 7 13 13 7 0 0 67 20 15
2011 LS 45 35 6 6 6 0 0 81 13 31
2011 LS-03 39 44 6 6 6 0 0 83 11 18

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 45 5 20 5 0 0 70 25 20
2017 LS-03 27 45 9 18 0 0 0 73 18 11
2014 LS 27 40 13 7 13 0 0 67 20 15
2011 LS 29 35 13 16 6 0 0 65 23 31
2011 LS-03 22 50 11 11 6 0 0 72 17 18
2008 LS 24 48 0 16 12 0 0 72 28 25
2008 LS-03 13 69 0 13 6 0 0 81 19 16

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 60 30 6 0 5 0 0 89 5 20
2017 LS-03 64 36 0 0 0 0 0 100 0 11
2014 LS 33 60 7 0 0 0 0 93 0 15
2011 LS 45 35 10 10 0 0 0 81 10 31
2011 LS-03 44 39 11 6 0 0 0 83 6 18
2008 LS 48 44 0 0 8 0 0 92 8 25
2008 LS-03 50 38 0 0 13 0 0 88 13 16

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 65 20 6 10 0 0 0 85 10 20
2017 LS-03 73 18 0 9 0 0 0 91 9 11
2014 LS 33 60 7 0 0 0 0 93 0 15
2011 LS 47 37 0 17 0 0 0 83 17 30
2011 LS-03 41 41 0 18 0 0 0 82 18 17
2008 LS 56 32 0 8 4 0 0 88 12 25
2008 LS-03 44 44 0 6 6 0 0 88 13 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 65 25 0 11 0 0 0 89 11 20
2017 LS-03 64 36 0 0 0 0 0 100 0 11
2014 LS 60 20 7 7 7 0 0 80 13 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 50 10 5 0 0 0 85 5 20
2017 LS-03 36 45 9 9 0 0 0 82 9 11
2014 LS 20 33 20 13 13 0 0 53 27 15
2011 LS 16 45 10 13 13 3 0 63 27 31
2011 LS-03 22 33 17 11 17 0 0 56 28 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 15 20 30 15 5 5 28 50 20
2017 LS-03 9 18 9 27 18 9 9 33 56 11
2014 LS 7 13 0 40 20 7 13 25 75 15
2011 LS 19 23 13 16 16 3 10 48 37 31
2011 LS-03 17 22 17 11 17 0 17 47 33 18
2008 LS 12 24 12 28 12 4 8 41 45 25
2008 LS-03 13 25 19 25 6 6 6 43 36 16

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 50 45 5 0 0 0 0 95 0 20
2017 LS-03 55 45 0 0 0 0 0 100 0 11
2014 LS 40 33 0 20 7 0 0 73 27 15
2011 LS 26 52 6 10 6 0 0 77 16 31
2011 LS-03 28 50 6 11 6 0 0 78 17 18
2008 LS 32 48 4 8 8 0 0 80 16 25
2008 LS-03 25 50 6 6 13 0 0 75 19 16

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 25 10 30 5 0 0 55 35 20
2017 LS-03 36 36 18 9 0 0 0 73 9 11
2014 LS 20 47 13 7 13 0 0 67 20 15
2011 LS 13 29 23 16 19 0 0 42 35 31
2011 LS-03 11 28 22 22 17 0 0 39 39 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 20 55 5 15 5 0 0 75 20 20
2017 LS-03 18 64 9 9 0 0 0 82 9 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 45 50 6 0 0 0 0 94 0 20
2017 LS-03 45 55 0 0 0 0 0 100 0 11
2014 LS 47 27 7 13 0 7 0 79 14 15
2011 LS 35 52 3 6 3 0 0 87 10 31
2011 LS-03 28 61 0 11 0 0 0 89 11 18
2008 LS 44 32 8 8 8 0 0 76 16 25
2008 LS-03 38 38 13 6 6 0 0 75 13 16

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 31 26 10 27 5 0 0 58 32 19
2017 LS-03 40 40 10 10 0 0 0 80 10 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 70 20 0 10 0 0 0 90 10 20
2017 LS-03 64 27 0 9 0 0 0 91 9 11
2014 LS 47 40 13 0 0 0 0 87 0 15
2011 LS 42 48 3 3 0 0 3 93 3 31
2011 LS-03 39 50 6 0 0 0 6 94 0 18

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 35 6 30 0 0 0 65 30 20
2017 LS-03 36 45 0 18 0 0 0 82 18 11
2014 LS 13 47 7 13 20 0 0 60 33 15
2011 LS 19 29 16 16 19 0 0 48 35 31
2011 LS-03 11 28 11 28 22 0 0 39 50 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 20 25 25 0 0 0 50 25 20
2017 LS-03 36 27 27 9 0 0 0 64 9 11
2014 LS 20 47 0 7 27 0 0 67 33 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 25 20 20 0 0 0 60 20 20
2017 LS-03 45 18 18 18 0 0 0 64 18 11
2014 LS 27 33 0 7 33 0 0 60 40 15
2011 LS 23 52 6 10 10 0 0 74 19 31
2011 LS-03 22 50 6 11 11 0 0 72 22 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 40 45 11 5 0 0 0 85 5 20
2017 LS-03 45 55 0 0 0 0 0 100 0 11
2014 LS 33 33 13 20 0 0 0 67 20 15
2011 LS 26 55 3 10 6 0 0 81 16 31
2011 LS-03 22 56 6 11 6 0 0 78 17 18
2008 LS 24 60 8 0 8 0 0 84 8 25
2008 LS-03 25 56 6 0 13 0 0 81 13 16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 30 25 0 15 0 0 60 15 20
2017 LS-03 36 18 18 0 27 0 0 55 27 11
2014 LS 20 47 20 7 7 0 0 67 13 15
2011 LS 29 42 19 10 0 0 0 71 10 31
2011 LS-03 22 50 28 0 0 0 0 72 0 18
2008 LS 40 32 8 16 4 0 0 72 20 25
2008 LS-03 31 44 6 19 0 0 0 75 19 16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 35 40 10 5 0 5 16 42 20
2017 LS-03 0 18 45 18 9 0 9 30 20 11
2014 LS 33 40 13 13 0 0 0 13 73 15
2011 LS 3 26 45 19 6 0 0 26 29 31
2011 LS-03 0 28 44 22 6 0 0 28 28 18
2008 LS 8 28 36 16 12 0 0 28 36 25
2008 LS-03 6 31 38 13 13 0 0 25 38 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 35 25 20 10 0 0 30 45 20
2017 LS-03 9 18 27 27 18 0 0 45 27 11
2014 LS 40 20 33 7 0 0 0 7 60 15
2011 LS 6 13 32 35 13 0 0 48 19 31
2011 LS-03 0 11 33 39 17 0 0 56 11 18
2008 LS 4 12 52 20 8 0 4 29 17 25
2008 LS-03 6 13 56 13 6 0 6 20 20 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 30 20 15 0 0 5 16 63 20
2017 LS-03 18 36 27 9 0 0 9 10 60 11
2014 LS 60 13 7 13 7 0 0 20 73 15
2011 LS 32 26 26 10 3 0 3 13 60 31
2011 LS-03 17 28 33 11 6 0 6 18 47 18
2008 LS 20 48 24 8 0 0 0 8 68 25
2008 LS-03 13 38 38 13 0 0 0 13 50 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 5 45 40 5 0 0 45 10 20
2017 LS-03 9 0 36 45 9 0 0 55 9 11
2014 LS 20 20 27 20 13 0 0 33 40 15
2011 LS 6 19 32 32 6 0 3 40 27 31
2011 LS-03 6 22 28 28 11 0 6 41 29 18
2008 LS 8 24 40 20 8 0 0 28 32 25
2008 LS-03 6 25 50 19 0 0 0 19 31 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 40 25 15 15 0 0 5 16 69 20
2017 LS-03 36 27 9 18 0 0 9 20 70 11
2014 LS 47 20 33 0 0 0 0 0 67 15
2011 LS 19 32 35 10 3 0 0 13 52 31
2011 LS-03 17 28 39 11 6 0 0 17 44 18
2008 LS 12 40 32 4 12 0 0 16 52 25
2008 LS-03 6 44 31 6 13 0 0 19 50 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 35 20 20 5 0 10 28 50 20
2017 LS-03 9 36 18 18 0 0 18 22 56 11
2014 LS 40 33 7 20 0 0 0 20 73 15
2011 LS 6 3 35 35 13 0 6 52 10 31
2011 LS-03 6 6 28 33 17 0 11 56 13 18
2008 LS 4 28 24 32 12 0 0 44 32 25
2008 LS-03 6 31 19 31 13 0 0 44 38 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 20 45 5 0 5 0 5 47 20
2017 LS-03 9 18 55 9 0 9 0 10 30 11
2014 LS 53 13 27 7 0 0 0 7 67 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 75 5 0 10 10 0 0 80 20 20
2017 LS-03 82 0 0 9 9 0 0 82 18 11
2014 LS 73 13 7 0 7 0 0 87 7 15
2011 LS 55 29 3 6 3 0 3 87 10 31
2011 LS-03 56 33 6 0 0 0 6 94 0 18
2008 LS 68 20 4 8 0 0 0 88 8 25
2008 LS-03 63 25 6 6 0 0 0 88 6 16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 30 25 25 10 0 0 40 35 20
2017 LS-03 9 45 18 27 0 0 0 55 27 11
2014 LS 40 27 7 13 13 0 0 67 27 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 45 10 15 25 5 0 0 55 30 20
2017 LS-03 55 9 9 27 0 0 0 64 27 11
2014 LS 47 20 7 20 7 0 0 67 27 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 40 11 15 0 0 0 75 15 20
2017 LS-03 55 36 0 9 0 0 0 91 9 11
2014 LS 27 40 27 0 0 0 7 71 0 15
2011 LS 29 39 16 6 3 3 3 72 10 31
2011 LS-03 22 39 17 6 6 6 6 69 13 18
2008 LS 40 44 4 12 0 0 0 84 12 25
2008 LS-03 38 44 6 13 0 0 0 81 13 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 30 15 25 5 0 0 55 30 20
2017 LS-03 18 45 9 27 0 0 0 64 27 11
2014 LS 40 27 7 7 7 7 7 77 15 15
2011 LS 35 23 19 6 10 3 3 62 17 31
2011 LS-03 22 28 17 6 17 6 6 56 25 18
2008 LS 44 24 0 12 12 8 0 74 26 25
2008 LS-03 38 25 0 13 19 6 0 67 33 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 15 15 30 20 10 5 23 58 20
2017 LS-03 9 9 9 36 9 18 9 25 63 11
2014 LS 27 27 0 20 20 7 0 57 43 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 40 15 15 5 0 0 65 20 20
2017 LS-03 36 45 18 0 0 0 0 82 0 11
2014 LS 53 27 7 0 13 0 0 80 13 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 40 5 10 10 0 0 75 20 20
2017 LS-03 36 36 9 18 0 0 0 73 18 11
2014 LS 60 13 0 7 20 0 0 73 27 15
2011 LS 26 32 19 10 13 0 0 58 23 31
2011 LS-03 28 28 22 11 11 0 0 56 22 18
2008 LS 28 36 12 20 4 0 0 64 24 25
2008 LS-03 25 25 19 25 6 0 0 50 31 16

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 50 30 0 5 15 0 0 80 20 20
2017 LS-03 55 36 0 9 0 0 0 91 9 11
2014 LS 67 7 7 13 7 0 0 73 20 15
2011 LS 29 32 16 10 10 3 0 63 20 31
2011 LS-03 33 22 22 0 17 6 0 59 18 18
2008 LS 48 20 8 16 8 0 0 68 24 25
2008 LS-03 38 19 13 25 6 0 0 56 31 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 40 35 5 10 10 0 0 75 20 20
2017 LS-03 36 45 9 9 0 0 0 82 9 11
2014 LS 67 7 0 7 20 0 0 73 27 15
2011 LS 32 35 10 13 6 3 0 70 20 31
2011 LS-03 28 44 11 6 6 6 0 76 12 18
2008 LS 44 28 8 20 0 0 0 72 20 25
2008 LS-03 38 25 13 25 0 0 0 63 25 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 95 0 0 0 5 0 0 95 5 20
2017 LS-03 100 0 0 0 0 0 0 100 0 11
2014 LS 93 7 0 0 0 0 0 100 0 15
2011 LS 73 20 3 0 0 0 3 97 0 30
2011 LS-03 65 24 6 0 0 0 6 94 0 17
2008 LS 84 12 0 4 0 0 0 96 4 25
2008 LS-03 75 19 0 6 0 0 0 94 6 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 35 10 10 5 5 0 74 16 20
2017 LS-03 36 36 9 9 0 9 0 80 10 11
2014 LS 47 20 7 0 13 7 7 77 15 15
2011 LS 16 48 3 6 16 10 0 71 25 31
2011 LS-03 17 39 6 6 22 11 0 63 31 18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 55 20 10 5 10 0 0 75 15 20
2017 LS-03 45 27 18 9 0 0 0 73 9 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 65 10 5 5 10 5 0 79 16 20
2017 LS-03 55 18 9 9 0 9 0 80 10 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 55 20 5 10 10 0 0 75 20 20
2017 LS-03 45 36 9 9 0 0 0 82 9 11
2014 LS 67 7 7 0 20 0 0 73 20 15
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 33 17 8 8 0 8 64 18 12
2014 LS 36 27 9 27 0 0 0 64 27 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 15 45 10 11 5 15 0 70 18 20
2017 LS-03 18 36 18 9 0 18 0 67 11 11
2014 LS 27 27 13 13 13 7 0 57 29 15
2011 LS 26 29 16 3 6 19 0 68 12 31
2011 LS-03 33 22 17 0 6 22 0 71 7 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 25 25 15 5 5 0 52 22 20
2017 LS-03 18 27 36 18 0 0 0 45 18 11
2014 LS 13 40 7 7 27 7 0 57 36 15
2011 LS 10 42 19 10 13 6 0 55 24 31
2011 LS-03 17 28 22 11 17 6 0 47 29 18
2008 LS 8 36 12 32 12 0 0 44 44 25
2008 LS-03 6 44 13 25 13 0 0 50 38 16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 20 25 35 5 10 0 28 44 20
2017 LS-03 9 18 36 27 0 9 0 30 30 11
2014 LS 7 33 13 13 27 7 0 43 43 15
2011 LS 3 39 32 13 10 3 0 43 23 31
2011 LS-03 6 44 22 17 6 6 0 53 24 18
2008 LS 0 36 16 32 8 8 0 39 43 25
2008 LS-03 0 38 19 25 13 6 0 40 40 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 65 11 10 10 0 0 70 20 20
2017 LS-03 9 82 0 0 9 0 0 91 9 11
2014 LS 13 47 20 0 13 7 0 64 14 15
2011 LS 3 52 13 19 13 0 0 55 32 31
2011 LS-03 6 39 17 28 11 0 0 44 39 18
2008 LS 12 40 8 28 8 4 0 54 38 25
2008 LS-03 6 50 13 19 13 0 0 56 31 16

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 0 40 15 25 20 0 0 40 45 20
2017 LS-03 0 45 18 27 9 0 0 45 36 11
2014 LS 13 20 20 13 33 0 0 33 47 15
2011 LS 7 43 17 20 7 7 0 54 29 30
2011 LS-03 6 35 12 35 0 12 0 47 40 17
2008 LS 4 48 16 20 12 0 0 52 32 25
2008 LS-03 0 56 19 19 6 0 0 56 25 16
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 50 11 5 5 0 0 80 10 20
2017 LS-03 27 55 9 9 0 0 0 82 9 11
2014 LS 13 40 33 0 7 7 0 57 7 15
2011 LS 23 55 19 3 0 0 0 77 3 31
2011 LS-03 17 56 28 0 0 0 0 72 0 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 52 26 22 0 0 0 0 78 0 19
2017 LS-03 55 27 18 0 0 0 0 82 0 11
2014 LS 47 33 7 7 0 7 0 86 7 15
2011 LS 39 35 23 3 0 0 0 74 3 31
2011 LS-03 39 28 33 0 0 0 0 67 0 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 50 35 15 0 0 0 0 85 0 20
2017 LS-03 45 45 9 0 0 0 0 91 0 11
2014 LS 47 27 7 13 7 0 0 73 20 15
2011 LS 42 39 13 0 6 0 0 81 6 31
2011 LS-03 33 50 11 0 6 0 0 83 6 18
2008 LS 16 36 12 12 12 4 8 59 27 25
2008 LS-03 13 38 13 13 6 6 13 62 23 16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 40 15 5 5 0 0 75 10 20
2017 LS-03 27 45 18 9 0 0 0 73 9 11
2014 LS 27 33 13 13 7 7 0 64 21 15
2011 LS 23 27 30 7 0 13 0 58 8 30
2011 LS-03 18 18 35 12 0 18 0 43 14 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 31 16 21 10 10 0 47 35 19
2017 LS-03 10 20 20 40 0 10 0 33 44 10
2014 LS 27 20 13 13 20 0 7 50 36 15
2011 LS 13 26 19 19 19 3 0 40 40 31
2011 LS-03 17 17 22 22 17 6 0 35 41 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 60 20 10 0 10 0 0 80 10 20
2017 LS-03 64 18 9 0 9 0 0 82 9 11
2014 LS 53 33 0 7 7 0 0 87 13 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 80 15 0 5 0 0 0 95 5 20
2017 LS-03 82 9 0 9 0 0 0 91 9 11
2014 LS 73 20 0 7 0 0 0 93 7 15
2011 LS 58 35 0 0 0 0 6 100 0 31
2011 LS-03 44 44 0 0 0 0 11 100 0 18
2008 LS 48 44 4 0 0 4 0 96 0 25
2008 LS-03 50 44 0 0 0 6 0 100 0 16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 45 5 35 0 5 0 58 37 20
2017 LS-03 9 45 0 36 0 9 0 60 40 11
2014 LS 20 27 20 0 27 7 0 50 29 15
2011 LS 16 39 19 10 16 0 0 55 26 31
2011 LS-03 11 44 22 11 11 0 0 56 22 18
2008 LS 8 44 12 20 16 0 0 52 36 25
2008 LS-03 6 44 19 19 13 0 0 50 31 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 15 25 10 35 15 0 0 40 50 20
2017 LS-03 9 36 18 36 0 0 0 45 36 11
2014 LS 27 20 7 13 33 0 0 47 47 15
2011 LS 10 23 23 19 26 0 0 32 45 31
2011 LS-03 6 22 33 11 28 0 0 28 39 18
2008 LS 12 36 12 8 32 0 0 48 40 25
2008 LS-03 13 19 13 6 50 0 0 31 56 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 15 55 11 20 0 0 0 70 20 20
2017 LS-03 27 45 9 18 0 0 0 73 18 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 45 11 10 0 0 0 80 10 20
2017 LS-03 55 27 9 9 0 0 0 82 9 11
2014 LS 13 60 20 0 7 0 0 73 7 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 26 37 22 16 0 0 0 63 16 19
2017 LS-03 18 45 27 9 0 0 0 64 9 11
2014 LS 13 47 13 0 13 13 0 69 15 15
2011 LS 19 45 13 10 10 3 0 67 20 31
2011 LS-03 17 33 17 17 11 6 0 53 29 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 40 30 15 10 5 0 0 70 15 20
2017 LS-03 45 36 9 9 0 0 0 82 9 11
2014 LS 47 27 13 7 7 0 0 73 13 15
2011 LS 26 42 16 13 3 0 0 68 16 31
2011 LS-03 22 33 22 17 6 0 0 56 22 18
2008 LS 32 36 12 4 12 4 0 71 17 25
2008 LS-03 25 44 19 0 13 0 0 69 13 16

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 40 20 10 0 0 0 70 10 20
2017 LS-03 36 45 18 0 0 0 0 82 0 11
2014 LS 27 7 13 53 0 0 0 33 53 15
2011 LS 13 45 16 19 6 0 0 58 26 31
2011 LS-03 11 44 11 22 11 0 0 56 33 18

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 40 20 5 5 0 0 70 10 20
2017 LS-03 36 45 18 0 0 0 0 82 0 11
2014 LS 27 13 27 27 7 0 0 40 33 15
2011 LS 19 39 19 16 6 0 0 58 23 31
2011 LS-03 17 39 22 11 11 0 0 56 22 18
2008 LS 20 52 4 16 8 0 0 72 24 25
2008 LS-03 13 56 6 13 13 0 0 69 25 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 10 25 25 5 0 0 45 30 20
2017 LS-03 55 9 18 18 0 0 0 64 18 11
2014 LS 27 20 13 20 13 7 0 50 36 15
2011 LS 23 35 16 13 10 3 0 60 23 31
2011 LS-03 17 44 11 17 11 0 0 61 28 18
2008 LS 16 28 20 12 20 4 0 46 33 25
2008 LS-03 13 38 25 6 19 0 0 50 25 16
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 LS 25 50 25 20
2017 LS-03 9 55 36 11
2014 LS 20 60 20 15
2011 LS 26 35 39 31
2011 LS-03 28 44 28 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LS 35 65 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 20 25 5 10 30 0 43 21 20
2017 LS-03 9 27 18 9 0 36 0 57 14 11
2014 LS 7 27 20 0 13 27 7 50 20 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 15 60 11 5 5 5 0 78 10 20
2017 LS-03 18 73 0 0 0 9 0 100 0 11
2014 LS 27 33 27 0 0 13 0 69 0 15
2011 LS 23 35 23 10 6 3 0 60 17 31
2011 LS-03 6 50 17 11 11 6 0 59 24 18
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 40 45 0 5 10 0 0 85 15 20
2017 LS-03 36 45 0 0 18 0 0 82 18 11
2014 LS 33 60 7 0 0 0 0 93 0 15
2011 LS 43 40 10 7 0 0 0 83 7 30
2011 LS-03 44 39 11 6 0 0 0 83 6 18
2008 LS 38 42 8 13 0 0 0 79 13 24
2008 LS-03 33 40 13 13 0 0 0 73 13 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 15 30 5 0 10 30 10 75 17 20
2017 LS-03 9 36 0 0 9 27 18 83 17 11
2014 LS 7 40 13 20 7 13 0 54 31 15
2011 LS 7 27 27 10 10 13 7 42 25 30
2011 LS-03 12 29 18 18 12 12 0 47 33 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 45 20 10 5 5 15 0 76 12 20
2017 LS-03 55 18 9 0 0 18 0 89 0 11
2014 LS 60 13 20 7 0 0 0 73 7 15
2011 LS 35 29 16 3 10 0 6 69 14 31
2011 LS-03 22 44 11 0 17 0 6 71 18 18
2008 LS 44 36 12 4 4 0 0 80 8 25
2008 LS-03 31 44 19 6 0 0 0 75 6 16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 40 5 5 0 25 0 87 7 20
2017 LS-03 27 27 0 9 0 36 0 86 14 11
2014 LS 33 27 27 7 0 7 0 64 7 15
2011 LS 29 32 19 0 13 0 6 66 14 31
2011 LS-03 11 44 22 0 17 0 6 59 18 18
2008 LS 36 28 16 4 8 8 0 70 13 25
2008 LS-03 25 25 25 6 6 13 0 57 14 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 25 30 0 0 40 0 50 0 20
2017 LS-03 0 36 18 0 0 45 0 67 0 11
2014 LS 0 27 33 0 7 33 0 40 10 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 25 55 11 0 0 10 0 88 0 20
2017 LS-03 27 64 0 0 0 9 0 100 0 11
2014 LS 20 27 40 0 7 7 0 50 7 15
2011 LS 23 52 10 6 3 6 0 79 10 31
2011 LS-03 11 61 6 11 6 6 0 76 18 18
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 20 25 30 10 15 0 0 45 25 20
2017 LS-03 27 18 36 18 0 0 0 45 18 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 25 45 10 15 0 0 30 25 20
2017 LS-03 9 36 27 9 18 0 0 45 27 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 40 35 5 10 0 0 50 15 20
2017 LS-03 18 45 18 0 18 0 0 64 18 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 11 40 25 15 0 0 20 40 20
2017 LS-03 18 0 36 27 18 0 0 18 45 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 35 15 15 10 5 0 20 63 19 20
2017 LS-03 27 18 0 18 9 0 27 63 38 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 20 40 30 0 10 0 0 60 10 20
2017 LS-03 9 45 27 0 18 0 0 55 18 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 5 40 35 15 5 0 0 45 20 20
2017 LS-03 9 55 27 0 9 0 0 64 9 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 15 30 30 5 15 0 5 47 21 20
2017 LS-03 18 27 27 9 9 0 9 50 20 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 20 20 40 15 5 0 0 40 20 20
2017 LS-03 36 9 45 9 0 0 0 45 9 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 15 30 10 10 0 5 48 21 20
2017 LS-03 27 27 27 0 9 0 9 60 10 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 20 40 25 5 10 0 0 60 15 20
2017 LS-03 27 36 18 9 9 0 0 64 18 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 70 15 0 5 10 0 0 85 15 20
2017 LS-03 82 18 0 0 0 0 0 100 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 50 30 5 5 10 0 0 80 15 20
2017 LS-03 64 18 9 9 0 0 0 82 9 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 50 25 15 0 10 0 0 75 10 20
2017 LS-03 55 27 18 0 0 0 0 82 0 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 65 20 10 0 5 0 0 85 5 20
2017 LS-03 73 18 9 0 0 0 0 91 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 80 15 0 0 0 0 5 100 0 20
2017 LS-03 82 9 0 0 0 0 9 100 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 55 25 15 5 0 0 0 80 5 20
2017 LS-03 55 18 27 0 0 0 0 73 0 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 55 15 20 10 0 0 0 70 10 20
2017 LS-03 36 27 27 9 0 0 0 64 9 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 0 30 45 15 10 0 0 30 25 20
2017 LS-03 0 27 55 9 9 0 0 27 18 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 25 55 5 5 0 0 10 35 20
2017 LS-03 9 27 55 9 0 0 0 9 36 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 20 60 5 15 0 0 0 80 15 20
2017 LS-03 18 55 9 18 0 0 0 73 18 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 10 40 15 20 15 0 0 50 35 20
2017 LS-03 9 36 18 27 9 0 0 45 36 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 30 30 5 0 20 15 0 35 65 20
2017 LS-03 27 36 0 0 18 18 0 33 67 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 LS 9 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LS 27 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LS 27 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 LS 36 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 LS 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 LS 45 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 LS 0 64 9 9 9 9 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 0 18 9 27 18 0 27 25 63 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LS 0 0 9 18 45 0 27 0 88 11
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