2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 33 52 6 7 2 0 0 85 9 181
2017 GL-05 37 58 3 3 0 0 0 94 3 36
2017 GL-06 27 50 7 12 4 0 0 77 16 56
2017 GL-07 36 64 0 0 0 0 0 100 0 13
2017 GL-08 27 53 13 7 0 0 0 80 7 15
2017 GL-09 29 53 4 15 0 0 0 82 15 28
2017 GL-10 50 35 5 0 10 0 0 85 10 20
2014 GL 32 53 7 7 1 0 0 85 8 223
2014 GL-03 70 30 0 0 0 0 0 100 0 10
2014 GL-04 54 31 8 8 0 0 0 85 8 13
2014 GL-05 26 60 5 9 0 0 0 86 9 39
2014 GL-06 38 44 5 11 2 0 0 82 13 56
2014 GL-07 14 79 6 0 0 0 0 94 0 17
2014 GL-08 18 65 4 8 4 0 0 83 13 25
2014 GL-09 21 59 13 5 3 0 0 79 8 39
2014 GL-10 43 43 14 0 0 0 0 86 0 14
2011 GL 33 50 6 7 4 0 1 83 11 369
2011 GL-01 31 62 8 0 0 0 0 92 0 13
2011 GL-03 34 52 3 10 0 0 0 86 10 29
2011 GL-04 41 46 0 10 2 0 0 88 12 41
2011 GL-05 35 44 10 8 3 0 0 79 11 63
2011 GL-06 35 47 7 5 7 0 0 81 12 43
2011 GL-07 23 63 6 4 4 0 0 87 8 52
2011 GL-08 33 51 5 3 5 0 3 87 8 39
2011 GL-09 24 46 15 10 2 0 2 73 13 41
2011 GL-10 36 59 0 5 0 0 0 95 5 22
2011 GL-11 17 50 0 17 17 0 0 67 33 12
2008 GL 30 48 7 13 2 0 0 78 16 269
2008 GL-01 46 42 8 4 0 0 0 88 4 26
2008 GL-03 37 42 5 11 5 0 0 79 16 19
2008 GL-04 45 36 0 18 0 0 0 82 18 11
2008 GL-05 15 44 15 23 3 0 0 59 26 39
2008 GL-06 30 43 3 20 3 0 0 73 23 30
2008 GL-07 19 58 3 19 0 0 0 77 19 31
2008 GL-08 35 60 5 0 0 0 0 95 0 20
2008 GL-09 21 45 14 17 3 0 0 66 21 29
2008 GL-10 25 58 4 8 4 0 0 83 13 24
2008 GL-11 43 50 0 7 0 0 0 93 7 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 66 25 3 2 2 1 1 93 4 182
2017 GL-05 70 16 3 0 6 3 3 91 6 36
2017 GL-06 63 28 2 4 0 2 2 94 4 56
2017 GL-07 60 40 0 0 0 0 0 100 0 13
2017 GL-08 60 33 7 0 0 0 0 93 0 15
2017 GL-09 65 27 4 0 4 0 0 93 4 28
2017 GL-10 76 10 5 5 5 0 0 86 10 21
2014 GL 64 25 4 4 0 0 4 92 4 224
2014 GL-03 60 30 0 0 0 0 10 100 0 10
2014 GL-04 54 23 0 0 0 0 23 100 0 13
2014 GL-05 56 29 5 5 0 0 5 89 5 40
2014 GL-06 78 11 4 5 0 0 2 91 5 56
2014 GL-07 39 55 0 6 0 0 0 94 6 17
2014 GL-08 70 30 0 0 0 0 0 100 0 25
2014 GL-09 59 26 10 0 3 0 3 87 3 39
2014 GL-10 71 21 0 7 0 0 0 93 7 14
2011 GL 68 20 4 1 1 0 6 93 2 370
2011 GL-01 77 23 0 0 0 0 0 100 0 13
2011 GL-03 76 14 7 0 3 0 0 90 3 29
2011 GL-04 59 20 5 0 2 0 15 91 3 41
2011 GL-05 68 22 5 3 0 0 2 92 3 63
2011 GL-06 77 16 0 2 0 0 5 98 2 44
2011 GL-07 52 35 6 0 2 0 6 92 2 52
2011 GL-08 82 8 3 0 0 0 8 97 0 39
2011 GL-09 68 20 5 2 0 0 5 92 3 41
2011 GL-10 64 23 5 5 0 0 5 90 5 22
2011 GL-11 75 17 8 0 0 0 0 92 0 12
2008 GL 67 21 5 1 2 0 4 93 3 266
2008 GL-01 75 8 0 4 0 0 13 95 5 24
2008 GL-03 74 11 0 5 5 0 5 89 11 19
2008 GL-04 73 27 0 0 0 0 0 100 0 11
2008 GL-05 59 28 5 0 3 0 5 92 3 39
2008 GL-06 60 37 3 0 0 0 0 97 0 30
2008 GL-07 65 23 10 0 0 3 0 90 0 31
2008 GL-08 75 10 10 5 0 0 0 85 5 20
2008 GL-09 72 24 3 0 0 0 0 97 0 29
2008 GL-10 71 13 4 0 4 0 8 91 5 24
2008 GL-11 62 31 8 0 0 0 0 92 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 79 13 2 2 2 0 1 93 4 182
2017 GL-05 82 7 6 0 3 0 3 91 3 36
2017 GL-06 79 17 0 3 2 0 0 95 5 56
2017 GL-07 92 8 0 0 0 0 0 100 0 13
2017 GL-08 73 27 0 0 0 0 0 100 0 15
2017 GL-09 78 11 7 0 4 0 0 89 4 28
2017 GL-10 81 5 0 5 5 0 5 90 10 21
2014 GL 74 18 2 2 0 0 4 96 2 223
2014 GL-03 70 20 0 0 0 0 10 100 0 10
2014 GL-04 62 8 8 0 0 0 23 90 0 13
2014 GL-05 71 23 0 3 0 0 3 96 4 40
2014 GL-06 86 11 4 0 0 0 0 96 0 56
2014 GL-07 82 18 0 0 0 0 0 100 0 17
2014 GL-08 83 17 0 0 0 0 0 100 0 25
2014 GL-09 67 26 0 3 3 0 3 95 5 39
2014 GL-10 79 14 0 7 0 0 0 93 7 14
2011 GL 77 11 4 1 0 0 6 95 1 369
2011 GL-01 92 0 0 0 0 0 8 100 0 13
2011 GL-03 69 14 14 3 0 0 0 83 3 29
2011 GL-04 73 5 5 0 0 0 17 94 0 41
2011 GL-05 79 13 3 2 0 0 3 95 2 62
2011 GL-06 82 14 2 0 0 0 2 98 0 44
2011 GL-07 73 15 4 0 2 0 6 94 2 52
2011 GL-08 87 5 0 0 0 0 8 100 0 39
2011 GL-09 78 12 5 2 0 0 2 93 3 41
2011 GL-10 73 14 5 5 0 0 5 90 5 22
2011 GL-11 75 25 0 0 0 0 0 100 0 12
2008 GL 71 15 4 1 1 0 7 93 2 269
2008 GL-01 46 8 4 0 0 0 42 93 0 26
2008 GL-03 79 16 0 0 5 0 0 95 5 19
2008 GL-04 64 27 0 0 0 0 9 100 0 11
2008 GL-05 72 15 5 3 3 0 3 89 5 39
2008 GL-06 80 10 3 0 3 3 0 93 3 30
2008 GL-07 77 16 3 3 0 0 0 94 3 31
2008 GL-08 80 5 15 0 0 0 0 85 0 20
2008 GL-09 79 21 0 0 0 0 0 100 0 29
2008 GL-10 75 8 8 0 4 0 4 87 4 24
2008 GL-11 71 29 0 0 0 0 0 100 0 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 40 39 7 9 5 0 0 79 13 182
2017 GL-05 51 39 6 4 0 0 0 90 4 36
2017 GL-06 37 38 4 17 5 0 0 75 21 56
2017 GL-07 36 48 8 0 8 0 0 84 8 13
2017 GL-08 40 53 7 0 0 0 0 93 0 15
2017 GL-09 31 44 15 7 4 0 0 75 11 28
2017 GL-10 33 29 14 10 14 0 0 62 24 21
2014 GL 43 43 3 9 1 0 1 87 10 224
2014 GL-03 80 20 0 0 0 0 0 100 0 10
2014 GL-04 38 38 0 8 0 0 15 91 9 13
2014 GL-05 30 48 1 18 0 0 3 81 18 40
2014 GL-06 47 37 4 13 0 0 0 84 13 56
2014 GL-07 31 69 0 0 0 0 0 100 0 17
2014 GL-08 55 35 1 8 0 0 0 90 8 25
2014 GL-09 38 44 5 8 5 0 0 82 13 39
2014 GL-10 43 50 7 0 0 0 0 93 0 14
2011 GL 45 39 7 4 4 0 1 85 8 367
2011 GL-01 54 38 8 0 0 0 0 92 0 13
2011 GL-03 31 24 17 14 10 0 3 57 25 29
2011 GL-04 61 29 5 2 0 0 2 93 3 41
2011 GL-05 37 44 6 8 5 0 0 81 13 63
2011 GL-06 40 47 9 2 2 0 0 86 5 43
2011 GL-07 40 38 14 4 4 0 0 78 8 50
2011 GL-08 56 33 3 5 0 0 3 92 5 39
2011 GL-09 41 44 2 2 10 0 0 85 12 41
2011 GL-10 32 59 9 0 0 0 0 91 0 22
2011 GL-11 50 50 0 0 0 0 0 100 0 12

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 29 44 11 10 6 0 1 74 15 181
2017 GL-05 35 38 22 3 3 0 0 72 6 35
2017 GL-06 28 43 10 13 6 0 0 71 19 56
2017 GL-07 40 52 8 0 0 0 0 92 0 13
2017 GL-08 7 73 0 13 0 0 7 86 14 15
2017 GL-09 22 44 13 7 15 0 0 65 22 28
2017 GL-10 33 24 10 24 10 0 0 57 33 21
2014 GL 28 45 13 12 2 0 0 73 14 223
2014 GL-03 50 40 10 0 0 0 0 90 0 10
2014 GL-04 38 46 8 0 8 0 0 85 8 13
2014 GL-05 23 45 13 16 3 0 0 69 18 39
2014 GL-06 34 36 14 15 0 0 0 70 15 56
2014 GL-07 12 73 12 2 0 0 0 86 2 17
2014 GL-08 31 52 13 4 0 0 0 83 4 25
2014 GL-09 10 54 15 15 5 0 0 64 21 39
2014 GL-10 36 21 14 21 7 0 0 57 29 14
2011 GL 34 36 16 7 4 0 2 72 11 366
2011 GL-01 46 31 8 15 0 0 0 77 15 13
2011 GL-03 33 33 11 11 7 0 4 69 19 27
2011 GL-04 61 29 7 0 2 0 0 90 2 41
2011 GL-05 27 41 14 10 3 0 5 72 13 63
2011 GL-06 23 34 25 14 5 0 0 57 18 44
2011 GL-07 29 43 20 2 6 0 0 73 8 51
2011 GL-08 42 32 11 11 3 0 3 76 14 38
2011 GL-09 24 37 32 2 2 0 2 63 5 41
2011 GL-10 23 45 18 5 9 0 0 68 14 22
2011 GL-11 33 33 17 8 8 0 0 67 17 12
2008 GL 24 47 12 12 3 0 1 72 16 267
2008 GL-01 28 64 4 0 4 0 0 92 4 25
2008 GL-03 33 39 17 0 11 0 0 72 11 18
2008 GL-04 27 73 0 0 0 0 0 100 0 11
2008 GL-05 23 31 23 21 0 3 0 55 21 39
2008 GL-06 17 50 3 27 3 0 0 67 30 30
2008 GL-07 10 55 10 23 3 0 0 65 26 31
2008 GL-08 45 40 10 5 0 0 0 85 5 20
2008 GL-09 14 52 17 14 0 0 3 68 14 29
2008 GL-10 29 42 13 8 4 0 4 74 13 24
2008 GL-11 29 50 7 7 7 0 0 79 14 14

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 52 35 8 3 2 0 0 86 5 181
2017 GL-05 53 21 11 11 3 0 0 75 14 36
2017 GL-06 40 42 11 4 4 0 0 82 7 56
2017 GL-07 32 60 8 0 0 0 0 92 0 13
2017 GL-08 73 20 7 0 0 0 0 93 0 15
2017 GL-09 62 31 7 0 0 0 0 93 0 28
2017 GL-10 65 35 0 0 0 0 0 100 0 20
2014 GL 52 36 9 2 1 0 0 88 4 224
2014 GL-03 50 50 0 0 0 0 0 100 0 10
2014 GL-04 85 15 0 0 0 0 0 100 0 13
2014 GL-05 44 36 10 3 8 0 0 80 10 40
2014 GL-06 47 37 11 5 0 0 0 84 5 56
2014 GL-07 43 49 8 0 0 0 0 92 0 17
2014 GL-08 54 46 0 0 0 0 0 100 0 25
2014 GL-09 49 38 13 0 0 0 0 87 0 39
2014 GL-10 71 14 7 7 0 0 0 86 7 14
2011 GL 57 33 7 2 1 0 0 90 3 369
2011 GL-01 54 38 0 8 0 0 0 92 8 13
2011 GL-03 48 31 10 7 3 0 0 79 10 29
2011 GL-04 71 24 5 0 0 0 0 95 0 41
2011 GL-05 48 40 6 2 3 0 0 89 5 62
2011 GL-06 55 36 7 0 2 0 0 91 2 44
2011 GL-07 48 37 12 4 0 0 0 85 4 52
2011 GL-08 74 15 8 0 0 0 3 92 0 39
2011 GL-09 51 46 2 0 0 0 0 98 0 41
2011 GL-10 59 36 5 0 0 0 0 95 0 22
2011 GL-11 42 33 8 8 8 0 0 75 17 12
2008 GL 40 37 13 5 3 1 0 79 8 268
2008 GL-01 19 35 35 0 0 8 4 61 0 26
2008 GL-03 21 47 21 5 5 0 0 68 11 19
2008 GL-04 36 45 9 9 0 0 0 82 9 11
2008 GL-05 29 39 16 11 3 3 0 70 14 38
2008 GL-06 47 30 13 7 3 0 0 77 10 30
2008 GL-07 35 42 10 3 10 0 0 77 13 31
2008 GL-08 65 30 5 0 0 0 0 95 0 20
2008 GL-09 52 24 10 10 3 0 0 76 14 29
2008 GL-10 58 38 0 0 4 0 0 96 4 24
2008 GL-11 50 43 7 0 0 0 0 93 0 14

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 55 32 8 5 1 0 0 86 6 180
2017 GL-05 61 22 3 12 3 0 0 83 14 35
2017 GL-06 41 41 11 7 0 0 0 82 7 56
2017 GL-07 28 56 16 0 0 0 0 84 0 13
2017 GL-08 67 20 13 0 0 0 0 87 0 15
2017 GL-09 69 20 7 4 0 0 0 89 4 28
2017 GL-10 75 25 0 0 0 0 0 100 0 20
2014 GL 52 34 7 4 2 0 0 86 6 223
2014 GL-03 60 30 10 0 0 0 0 90 0 10
2014 GL-04 69 31 0 0 0 0 0 100 0 13
2014 GL-05 42 25 13 13 8 0 0 67 20 40
2014 GL-06 48 38 5 7 2 0 0 86 8 55
2014 GL-07 43 55 2 0 0 0 0 98 0 17
2014 GL-08 58 38 4 0 0 0 0 96 0 25
2014 GL-09 54 36 10 0 0 0 0 90 0 39
2014 GL-10 64 21 7 7 0 0 0 86 7 14
2011 GL 59 30 6 4 1 0 0 89 5 368
2011 GL-01 46 31 8 8 8 0 0 77 15 13
2011 GL-03 61 29 0 7 4 0 0 89 11 28
2011 GL-04 78 15 2 5 0 0 0 93 5 41
2011 GL-05 38 44 10 6 2 0 0 83 8 63
2011 GL-06 61 30 7 2 0 0 0 91 2 44
2011 GL-07 43 33 14 6 4 0 0 76 10 51
2011 GL-08 74 18 3 3 0 0 3 95 3 39
2011 GL-09 71 27 2 0 0 0 0 98 0 41
2011 GL-10 68 27 5 0 0 0 0 95 0 22
2011 GL-11 50 42 0 8 0 0 0 92 8 12
2008 GL 53 32 9 3 2 0 0 86 5 268
2008 GL-01 23 42 31 4 0 0 0 65 4 26
2008 GL-03 28 56 11 6 0 0 0 83 6 18
2008 GL-04 64 18 18 0 0 0 0 82 0 11
2008 GL-05 54 23 10 10 3 0 0 77 13 39
2008 GL-06 40 50 3 0 7 0 0 90 7 30
2008 GL-07 45 32 16 3 3 0 0 77 6 31
2008 GL-08 85 15 0 0 0 0 0 100 0 20
2008 GL-09 69 24 7 0 0 0 0 93 0 29
2008 GL-10 79 17 0 0 4 0 0 96 4 24
2008 GL-11 71 29 0 0 0 0 0 100 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 43 44 6 3 4 0 0 87 7 180
2017 GL-05 53 41 3 0 3 0 0 94 3 36
2017 GL-06 32 51 9 4 5 0 0 82 8 56
2017 GL-07 44 48 8 0 0 0 0 92 0 13
2017 GL-08 53 40 0 7 0 0 0 93 7 15
2017 GL-09 46 40 0 11 4 0 0 85 15 28
2017 GL-10 35 45 10 0 10 0 0 80 10 20
2014 GL 47 40 6 5 1 0 0 88 6 224
2014 GL-03 50 40 10 0 0 0 0 90 0 10
2014 GL-04 31 62 0 0 0 8 0 100 0 13
2014 GL-05 48 33 14 3 3 0 0 81 5 40
2014 GL-06 50 34 4 12 0 0 0 85 12 56
2014 GL-07 24 73 0 2 0 0 0 98 2 17
2014 GL-08 45 42 8 4 0 0 0 87 4 25
2014 GL-09 51 36 8 3 3 0 0 87 5 39
2014 GL-10 50 36 0 7 7 0 0 86 14 14

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 43 33 14 5 5 1 0 77 10 180
2017 GL-05 49 30 17 0 0 3 0 82 0 35
2017 GL-06 37 37 11 9 6 0 0 74 15 56
2017 GL-07 16 52 24 8 0 0 0 68 8 13
2017 GL-08 40 40 20 0 0 0 0 80 0 15
2017 GL-09 53 22 11 4 11 0 0 75 15 28
2017 GL-10 50 25 5 10 10 0 0 75 20 20
2014 GL 42 37 11 7 2 0 1 79 9 224
2014 GL-03 90 10 0 0 0 0 0 100 0 10
2014 GL-04 69 15 8 8 0 0 0 85 8 13
2014 GL-05 33 47 8 8 3 0 3 82 10 40
2014 GL-06 43 34 9 10 4 0 0 77 14 56
2014 GL-07 37 49 14 0 0 0 0 86 0 17
2014 GL-08 39 48 8 4 0 0 0 87 4 25
2014 GL-09 31 38 15 10 3 0 3 71 13 39
2014 GL-10 43 21 36 0 0 0 0 64 0 14
2011 GL 40 40 11 6 2 0 1 80 8 369
2011 GL-01 46 23 31 0 0 0 0 69 0 13
2011 GL-03 39 36 14 7 4 0 0 75 11 28
2011 GL-04 39 49 5 7 0 0 0 88 7 41
2011 GL-05 46 38 8 6 2 0 0 84 8 63
2011 GL-06 36 43 9 9 0 0 2 81 9 44
2011 GL-07 38 40 15 4 2 0 0 79 6 52
2011 GL-08 46 31 8 8 3 0 5 81 11 39
2011 GL-09 24 49 17 7 2 0 0 73 10 41
2011 GL-10 41 41 9 5 5 0 0 82 9 22
2011 GL-11 25 42 17 0 17 0 0 67 17 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 42 27 7 9 10 2 3 73 19 181
2017 GL-05 39 28 11 8 4 6 3 74 14 36
2017 GL-06 39 29 7 9 16 0 0 68 25 56
2017 GL-07 44 40 8 0 8 0 0 84 8 13
2017 GL-08 40 27 0 13 7 7 7 77 23 15
2017 GL-09 38 33 7 11 11 0 0 71 22 28
2017 GL-10 45 25 10 10 5 0 5 74 16 20
2014 GL 38 30 7 9 10 1 4 72 21 224
2014 GL-03 60 20 0 10 10 0 0 80 20 10
2014 GL-04 46 15 8 8 8 8 8 73 18 13
2014 GL-05 36 36 3 3 8 3 13 85 12 40
2014 GL-06 41 25 9 11 12 0 2 68 23 56
2014 GL-07 67 24 0 0 8 0 0 92 8 17
2014 GL-08 21 38 14 14 13 0 0 59 27 25
2014 GL-09 28 28 8 15 18 0 3 58 34 39
2014 GL-10 43 43 14 0 0 0 0 86 0 14
2011 GL 40 26 9 11 11 0 3 68 23 369
2011 GL-01 38 23 8 15 0 0 15 73 18 13
2011 GL-03 46 25 11 7 7 0 4 74 15 28
2011 GL-04 39 27 20 5 5 0 5 69 10 41
2011 GL-05 54 21 8 11 5 0 2 76 16 63
2011 GL-06 45 18 9 16 9 0 2 65 26 44
2011 GL-07 29 33 12 12 12 0 4 64 24 52
2011 GL-08 36 23 5 18 15 0 3 61 34 39
2011 GL-09 34 37 2 10 17 0 0 71 27 41
2011 GL-10 45 18 5 9 23 0 0 64 32 22
2011 GL-11 25 33 0 25 17 0 0 58 42 12
2008 GL 32 29 6 9 18 1 6 66 28 268
2008 GL-01 28 12 4 8 12 8 28 63 31 25
2008 GL-03 47 16 11 5 21 0 0 63 26 19
2008 GL-04 9 45 18 0 18 0 9 60 20 11
2008 GL-05 33 18 10 10 23 0 5 54 35 39
2008 GL-06 40 20 3 17 20 0 0 60 37 30
2008 GL-07 26 39 3 6 19 0 6 69 28 31
2008 GL-08 35 30 5 5 20 5 0 68 26 20
2008 GL-09 21 45 7 10 17 0 0 66 28 29
2008 GL-10 33 29 4 17 13 0 4 65 30 24
2008 GL-11 57 36 0 0 7 0 0 93 7 14

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 37 44 8 7 4 0 0 81 11 182
2017 GL-05 48 32 11 8 0 0 0 80 8 36
2017 GL-06 29 46 9 10 6 0 0 75 16 56
2017 GL-07 32 52 8 0 8 0 0 84 8 13
2017 GL-08 33 53 7 7 0 0 0 87 7 15
2017 GL-09 36 42 7 4 11 0 0 78 15 28
2017 GL-10 43 52 0 0 5 0 0 95 5 21
2014 GL 36 47 9 2 5 0 0 84 7 224
2014 GL-03 50 50 0 0 0 0 0 100 0 10
2014 GL-04 69 31 0 0 0 0 0 100 0 13
2014 GL-05 34 43 10 3 10 0 0 77 13 40
2014 GL-06 37 43 11 2 7 0 0 80 9 56
2014 GL-07 31 55 6 8 0 0 0 86 8 17
2014 GL-08 28 59 8 4 0 0 0 87 4 25
2014 GL-09 28 51 13 3 5 0 0 79 8 39
2014 GL-10 36 43 14 0 7 0 0 79 7 14
2011 GL 47 37 10 6 1 0 0 84 6 369
2011 GL-01 46 38 15 0 0 0 0 85 0 13
2011 GL-03 39 36 11 11 0 4 0 78 11 28
2011 GL-04 49 41 5 5 0 0 0 90 5 41
2011 GL-05 44 35 11 10 0 0 0 79 10 63
2011 GL-06 45 36 9 7 2 0 0 82 9 44
2011 GL-07 33 48 8 10 2 0 0 81 12 52
2011 GL-08 62 23 8 5 0 0 3 87 5 39
2011 GL-09 44 39 17 0 0 0 0 83 0 41
2011 GL-10 50 45 5 0 0 0 0 95 0 22
2011 GL-11 33 42 25 0 0 0 0 75 0 12
2008 GL 40 39 10 8 3 0 0 79 11 267
2008 GL-01 48 24 24 4 0 0 0 72 4 25
2008 GL-03 26 58 5 5 5 0 0 84 11 19
2008 GL-04 36 36 18 9 0 0 0 73 9 11
2008 GL-05 33 36 10 15 5 0 0 69 21 39
2008 GL-06 33 43 3 17 3 0 0 77 20 30
2008 GL-07 35 32 19 6 6 0 0 68 13 31
2008 GL-08 55 40 5 0 0 0 0 95 0 20
2008 GL-09 38 34 14 10 3 0 0 72 14 29
2008 GL-10 43 48 0 4 4 0 0 91 9 23
2008 GL-11 79 21 0 0 0 0 0 100 0 14

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 23 39 11 13 13 1 0 62 26 182
2017 GL-05 31 42 8 13 3 3 0 75 16 36
2017 GL-06 20 32 13 15 19 0 0 53 34 56
2017 GL-07 16 40 16 12 16 0 0 56 28 13
2017 GL-08 20 40 20 0 20 0 0 60 20 15
2017 GL-09 18 44 6 18 15 0 0 62 33 28
2017 GL-10 24 38 19 10 10 0 0 62 19 21
2014 GL 25 28 23 15 8 0 0 53 24 224
2014 GL-03 20 60 10 10 0 0 0 80 10 10
2014 GL-04 54 31 8 0 8 0 0 85 8 13
2014 GL-05 36 13 26 13 13 0 0 48 25 40
2014 GL-06 27 24 27 11 11 0 0 51 22 56
2014 GL-07 6 24 37 24 8 0 0 31 33 17
2014 GL-08 6 27 34 30 4 0 0 33 34 25
2014 GL-09 13 36 15 26 10 0 0 49 36 39
2014 GL-10 36 36 29 0 0 0 0 71 0 14
2011 GL 22 35 19 14 10 0 1 56 24 367
2011 GL-01 46 8 15 23 8 0 0 54 31 13
2011 GL-03 28 21 24 17 10 0 0 48 28 29
2011 GL-04 29 39 12 12 7 0 0 68 20 41
2011 GL-05 21 34 19 15 11 0 0 55 26 62
2011 GL-06 14 36 25 14 9 0 2 51 23 44
2011 GL-07 13 38 23 17 8 0 0 52 25 52
2011 GL-08 24 32 18 5 18 0 3 57 24 38
2011 GL-09 15 33 23 18 13 0 0 48 30 40
2011 GL-10 23 36 23 14 5 0 0 59 18 22
2011 GL-11 17 50 8 17 8 0 0 67 25 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 27 40 13 15 5 0 0 68 20 182
2017 GL-05 37 34 17 7 6 0 0 70 13 36
2017 GL-06 19 45 6 25 6 0 0 64 31 56
2017 GL-07 32 44 8 16 0 0 0 76 16 13
2017 GL-08 20 27 33 13 7 0 0 47 20 15
2017 GL-09 29 36 16 15 4 0 0 65 18 28
2017 GL-10 29 48 10 5 10 0 0 76 14 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 37 39 13 7 3 1 0 77 10 180
2017 GL-05 42 34 11 13 0 0 0 76 13 36
2017 GL-06 32 44 15 2 7 0 0 76 9 55
2017 GL-07 24 44 24 8 0 0 0 68 8 13
2017 GL-08 43 14 29 7 0 7 0 61 8 14
2017 GL-09 40 35 7 11 4 4 0 77 15 28
2017 GL-10 33 52 5 5 5 0 0 86 10 21
2014 GL 31 43 17 6 3 0 0 73 10 224
2014 GL-03 40 40 20 0 0 0 0 80 0 10
2014 GL-04 23 31 38 0 8 0 0 54 8 13
2014 GL-05 28 42 15 10 3 0 3 71 13 40
2014 GL-06 40 33 14 11 2 0 0 73 13 56
2014 GL-07 18 43 33 6 0 0 0 61 6 17
2014 GL-08 33 46 17 0 4 0 0 79 4 25
2014 GL-09 23 51 15 5 5 0 0 74 10 39
2014 GL-10 36 43 7 7 7 0 0 79 14 14
2011 GL 30 42 16 6 2 3 1 75 8 369
2011 GL-01 46 38 8 8 0 0 0 85 8 13
2011 GL-03 31 38 14 10 3 3 0 71 14 29
2011 GL-04 41 29 17 5 0 7 0 76 5 41
2011 GL-05 25 52 16 3 0 3 0 80 3 63
2011 GL-06 34 36 16 9 2 2 0 72 12 44
2011 GL-07 27 39 24 4 2 4 0 69 6 51
2011 GL-08 26 44 13 5 5 3 5 75 11 39
2011 GL-09 24 44 17 10 5 0 0 68 15 41
2011 GL-10 32 45 14 9 0 0 0 77 9 22
2011 GL-11 17 58 17 0 8 0 0 75 8 12
2008 GL 36 42 13 5 2 1 0 79 8 269
2008 GL-01 42 46 8 4 0 0 0 88 4 26
2008 GL-03 37 37 11 5 5 0 5 78 11 19
2008 GL-04 36 36 9 18 0 0 0 73 18 11
2008 GL-05 26 49 13 8 3 3 0 76 11 39
2008 GL-06 27 50 13 7 0 3 0 79 7 30
2008 GL-07 42 42 10 3 3 0 0 84 6 31
2008 GL-08 50 40 10 0 0 0 0 90 0 20
2008 GL-09 28 45 21 7 0 0 0 72 7 29
2008 GL-10 46 29 21 0 4 0 0 75 4 24
2008 GL-11 57 29 7 7 0 0 0 86 7 14

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 25 37 13 12 11 1 0 63 24 182
2017 GL-05 37 31 16 8 6 3 0 70 14 36
2017 GL-06 17 41 10 18 14 0 0 57 32 56
2017 GL-07 24 48 8 12 8 0 0 72 20 13
2017 GL-08 20 27 27 20 7 0 0 47 27 15
2017 GL-09 18 42 11 11 18 0 0 60 29 28
2017 GL-10 29 43 10 5 14 0 0 71 19 21

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 54 34 8 2 2 0 0 88 4 181
2017 GL-05 56 28 13 0 3 0 0 84 3 36
2017 GL-06 41 46 11 0 2 0 0 87 2 55
2017 GL-07 44 40 8 8 0 0 0 84 8 13
2017 GL-08 53 33 13 0 0 0 0 87 0 15
2017 GL-09 67 22 4 4 4 0 0 89 7 28
2017 GL-10 71 29 0 0 0 0 0 100 0 21
2014 GL 72 24 3 0 0 0 0 96 1 224
2014 GL-03 90 10 0 0 0 0 0 100 0 10
2014 GL-04 92 8 0 0 0 0 0 100 0 13
2014 GL-05 64 30 5 0 0 0 0 95 0 40
2014 GL-06 73 20 5 2 0 0 0 93 2 56
2014 GL-07 43 57 0 0 0 0 0 100 0 17
2014 GL-08 75 21 4 0 0 0 0 96 0 25
2014 GL-09 72 26 3 0 0 0 0 97 0 39
2014 GL-10 71 21 0 0 7 0 0 93 7 14
2011 GL 73 23 3 1 0 0 0 96 1 369
2011 GL-01 85 15 0 0 0 0 0 100 0 13
2011 GL-03 57 32 4 7 0 0 0 89 7 28
2011 GL-04 80 20 0 0 0 0 0 100 0 41
2011 GL-05 63 33 3 0 0 0 0 97 0 63
2011 GL-06 75 23 2 0 0 0 0 98 0 44
2011 GL-07 65 21 13 0 0 0 0 87 0 52
2011 GL-08 85 10 0 3 0 0 3 97 3 39
2011 GL-09 76 22 2 0 0 0 0 98 0 41
2011 GL-10 64 36 0 0 0 0 0 100 0 22
2011 GL-11 92 8 0 0 0 0 0 100 0 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 27 44 12 9 8 1 0 71 17 181
2017 GL-05 25 42 17 8 7 0 0 68 16 36
2017 GL-06 23 44 11 6 14 2 0 68 20 55
2017 GL-07 24 60 8 0 8 0 0 84 8 13
2017 GL-08 13 40 20 20 7 0 0 53 27 15
2017 GL-09 24 47 4 22 4 0 0 71 25 28
2017 GL-10 52 29 14 0 5 0 0 81 5 21
2014 GL 29 45 14 7 4 1 0 74 11 223
2014 GL-03 30 50 10 0 0 10 0 89 0 10
2014 GL-04 31 62 0 8 0 0 0 92 8 13
2014 GL-05 25 36 21 10 8 0 0 61 18 40
2014 GL-06 25 46 20 5 2 2 0 73 7 56
2014 GL-07 37 37 27 0 0 0 0 73 0 17
2014 GL-08 9 63 4 15 9 0 0 72 24 24
2014 GL-09 38 41 5 8 8 0 0 79 15 39
2014 GL-10 50 29 21 0 0 0 0 79 0 14
2011 GL 40 38 11 8 2 0 0 78 10 368
2011 GL-01 38 38 15 8 0 0 0 77 8 13
2011 GL-03 36 29 21 14 0 0 0 64 14 28
2011 GL-04 59 29 5 7 0 0 0 88 7 41
2011 GL-05 27 43 14 13 3 0 0 70 16 63
2011 GL-06 34 36 18 9 2 0 0 70 11 44
2011 GL-07 38 40 13 4 4 0 0 79 8 52
2011 GL-08 46 36 5 5 5 0 3 84 11 39
2011 GL-09 33 48 10 5 5 0 0 80 10 40
2011 GL-10 50 36 5 9 0 0 0 86 9 22
2011 GL-11 50 42 0 8 0 0 0 92 8 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 30 40 16 6 8 0 0 70 14 181
2017 GL-05 28 39 17 6 10 0 0 68 16 36
2017 GL-06 26 41 15 6 12 0 0 67 18 55
2017 GL-07 32 48 8 4 8 0 0 80 12 13
2017 GL-08 27 20 40 7 7 0 0 47 13 15
2017 GL-09 22 46 15 15 4 0 0 67 18 28
2017 GL-10 57 33 5 0 5 0 0 90 5 21
2014 GL 34 43 13 7 3 0 0 77 10 224
2014 GL-03 50 50 0 0 0 0 0 100 0 10
2014 GL-04 54 38 8 0 0 0 0 92 0 13
2014 GL-05 25 52 10 10 3 0 0 77 13 40
2014 GL-06 32 40 15 7 5 0 0 72 13 56
2014 GL-07 37 37 27 0 0 0 0 73 0 17
2014 GL-08 24 55 8 8 4 0 0 79 13 25
2014 GL-09 28 41 18 8 5 0 0 69 13 39
2014 GL-10 64 14 14 7 0 0 0 79 7 14

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 28 41 15 7 8 1 0 69 16 181
2017 GL-05 31 39 17 3 7 3 0 72 10 36
2017 GL-06 23 42 15 7 13 0 0 65 20 55
2017 GL-07 16 48 16 20 0 0 0 64 20 13
2017 GL-08 27 33 27 7 7 0 0 60 13 15
2017 GL-09 22 44 13 15 7 0 0 65 22 28
2017 GL-10 48 29 14 0 10 0 0 76 10 21
2014 GL 27 46 13 9 5 1 0 74 14 224
2014 GL-03 20 50 20 10 0 0 0 70 10 10
2014 GL-04 31 54 15 0 0 0 0 85 0 13
2014 GL-05 30 44 8 8 5 5 0 79 13 40
2014 GL-06 25 40 19 11 5 0 0 65 16 56
2014 GL-07 24 55 14 6 0 0 0 79 6 17
2014 GL-08 16 51 17 8 8 0 0 66 17 25
2014 GL-09 26 44 10 15 5 0 0 69 21 39
2014 GL-10 43 43 0 7 7 0 0 86 14 14
2011 GL 36 38 14 7 2 1 2 76 10 367
2011 GL-01 31 31 23 0 0 15 0 73 0 13
2011 GL-03 34 28 17 10 3 0 7 67 15 29
2011 GL-04 49 32 12 2 0 0 5 85 3 41
2011 GL-05 35 37 16 5 3 2 3 75 8 63
2011 GL-06 32 36 16 16 0 0 0 68 16 44
2011 GL-07 28 56 8 6 0 2 0 86 6 50
2011 GL-08 46 28 13 5 3 0 5 78 8 39
2011 GL-09 20 46 15 15 5 0 0 66 20 41
2011 GL-10 36 45 18 0 0 0 0 82 0 22
2011 GL-11 42 33 17 0 8 0 0 75 8 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 45 39 9 5 2 0 1 84 7 180
2017 GL-05 55 29 10 0 3 0 3 86 3 35
2017 GL-06 42 39 9 10 0 0 0 80 10 55
2017 GL-07 32 52 16 0 0 0 0 84 0 13
2017 GL-08 47 33 13 7 0 0 0 80 7 15
2017 GL-09 36 49 4 4 7 0 0 85 11 28
2017 GL-10 52 43 0 5 0 0 0 95 5 21
2014 GL 53 36 6 2 2 0 0 90 4 224
2014 GL-03 90 10 0 0 0 0 0 100 0 10
2014 GL-04 85 15 0 0 0 0 0 100 0 13
2014 GL-05 54 33 3 3 8 0 0 87 10 40
2014 GL-06 52 32 14 2 0 0 0 84 2 56
2014 GL-07 37 55 6 2 0 0 0 92 2 17
2014 GL-08 49 46 4 0 0 0 0 96 0 25
2014 GL-09 41 49 5 5 0 0 0 90 5 39
2014 GL-10 57 29 7 0 7 0 0 86 7 14
2011 GL 55 35 7 3 0 0 0 90 3 369
2011 GL-01 54 38 8 0 0 0 0 92 0 13
2011 GL-03 57 14 14 11 4 0 0 71 14 28
2011 GL-04 59 37 2 0 0 2 0 98 0 41
2011 GL-05 59 30 8 3 0 0 0 89 3 63
2011 GL-06 50 41 5 5 0 0 0 91 5 44
2011 GL-07 42 40 13 4 0 0 0 83 4 52
2011 GL-08 62 26 8 3 0 0 3 89 3 39
2011 GL-09 56 37 7 0 0 0 0 93 0 41
2011 GL-10 50 50 0 0 0 0 0 100 0 22
2011 GL-11 42 58 0 0 0 0 0 100 0 12
2008 GL 45 40 8 4 3 0 0 85 6 269
2008 GL-01 35 54 8 0 0 4 0 92 0 26
2008 GL-03 42 42 0 16 0 0 0 84 16 19
2008 GL-04 36 45 18 0 0 0 0 82 0 11
2008 GL-05 33 46 13 5 3 0 0 79 8 39
2008 GL-06 47 37 7 7 3 0 0 83 10 30
2008 GL-07 45 32 6 10 6 0 0 77 16 31
2008 GL-08 50 40 10 0 0 0 0 90 0 20
2008 GL-09 48 31 17 0 3 0 0 79 3 29
2008 GL-10 54 42 0 0 4 0 0 96 4 24
2008 GL-11 71 29 0 0 0 0 0 100 0 14

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 33 43 17 3 1 0 2 78 4 182
2017 GL-05 42 51 3 1 0 0 3 96 2 36
2017 GL-06 36 45 13 4 0 0 2 83 4 56
2017 GL-07 24 68 8 0 0 0 0 92 0 13
2017 GL-08 33 47 20 0 0 0 0 80 0 15
2017 GL-09 22 35 33 4 4 0 4 59 8 28
2017 GL-10 29 24 33 10 5 0 0 52 14 21
2014 GL 35 43 17 4 2 0 0 77 6 224
2014 GL-03 60 40 0 0 0 0 0 100 0 10
2014 GL-04 38 54 8 0 0 0 0 92 0 13
2014 GL-05 41 39 15 3 3 0 0 80 5 40
2014 GL-06 43 32 16 9 0 0 0 75 9 56
2014 GL-07 37 49 14 0 0 0 0 86 0 17
2014 GL-08 16 55 25 4 0 0 0 70 4 25
2014 GL-09 23 46 23 3 5 0 0 69 8 39
2014 GL-10 21 50 21 7 0 0 0 71 7 14
2011 GL 32 38 20 6 2 1 1 71 8 369
2011 GL-01 69 15 0 0 0 15 0 100 0 13
2011 GL-03 38 28 28 0 0 3 3 70 0 29
2011 GL-04 27 44 22 5 2 0 0 71 7 41
2011 GL-05 39 47 10 2 2 0 2 87 3 62
2011 GL-06 43 32 16 9 0 0 0 75 9 44
2011 GL-07 25 37 29 8 2 0 0 62 10 52
2011 GL-08 23 41 23 8 3 0 3 66 11 39
2011 GL-09 22 37 24 15 2 0 0 59 17 41
2011 GL-10 23 41 23 9 5 0 0 64 14 22
2011 GL-11 17 33 33 0 8 0 8 55 9 12
2008 GL 34 41 19 4 1 1 1 76 5 268
2008 GL-01 62 27 8 0 0 0 4 92 0 26
2008 GL-03 53 37 5 5 0 0 0 89 5 19
2008 GL-04 36 55 9 0 0 0 0 91 0 11
2008 GL-05 28 44 21 8 0 0 0 72 8 39
2008 GL-06 40 30 27 3 0 0 0 70 3 30
2008 GL-07 19 45 29 3 0 3 0 67 3 31
2008 GL-08 25 45 25 5 0 0 0 70 5 20
2008 GL-09 17 41 31 3 3 3 0 61 7 29
2008 GL-10 38 42 13 8 0 0 0 79 8 24
2008 GL-11 29 50 7 7 7 0 0 79 14 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 6 22 41 20 9 1 2 29 29 182
2017 GL-05 3 10 37 28 17 6 0 48 14 36
2017 GL-06 11 19 43 18 5 0 4 24 32 56
2017 GL-07 8 16 40 16 20 0 0 36 24 13
2017 GL-08 0 20 53 13 13 0 0 27 20 15
2017 GL-09 4 42 44 7 4 0 0 11 46 28
2017 GL-10 10 29 33 24 0 0 5 25 40 21
2014 GL 5 23 43 20 7 0 2 27 29 222
2014 GL-03 10 10 20 40 20 0 0 60 20 10
2014 GL-04 0 17 33 50 0 0 0 50 17 12
2014 GL-05 0 16 56 15 13 0 0 28 16 40
2014 GL-06 9 14 48 16 11 0 2 27 24 56
2014 GL-07 0 31 51 18 0 0 0 18 31 17
2014 GL-08 4 46 34 16 0 0 0 16 51 25
2014 GL-09 5 31 33 23 3 0 5 27 38 39
2014 GL-10 7 29 29 21 7 0 7 31 38 14
2011 GL 7 23 37 18 10 1 6 29 31 368
2011 GL-01 15 23 31 8 0 15 8 10 50 13
2011 GL-03 10 24 31 10 17 3 3 30 37 29
2011 GL-04 5 12 24 24 20 5 10 51 20 41
2011 GL-05 0 25 25 32 5 0 13 42 29 63
2011 GL-06 5 33 30 14 14 0 5 29 39 43
2011 GL-07 6 17 46 15 12 0 4 28 24 52
2011 GL-08 8 18 54 10 8 0 3 18 26 39
2011 GL-09 7 27 44 15 5 0 2 20 35 41
2011 GL-10 9 32 41 14 5 0 0 18 41 22
2011 GL-11 17 17 58 8 0 0 0 8 33 12
2008 GL 10 25 34 19 10 1 2 30 36 268
2008 GL-01 4 12 42 19 12 0 12 35 17 26
2008 GL-03 0 16 42 37 0 0 5 39 17 19
2008 GL-04 0 27 18 27 18 9 0 50 30 11
2008 GL-05 0 38 28 26 8 0 0 33 38 39
2008 GL-06 17 13 27 33 10 0 0 43 30 30
2008 GL-07 13 26 39 10 13 0 0 23 39 31
2008 GL-08 0 35 50 15 0 0 0 15 35 20
2008 GL-09 14 34 24 10 17 0 0 28 48 29
2008 GL-10 29 8 33 17 8 0 4 26 39 24
2008 GL-11 21 21 36 14 7 0 0 21 43 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 7 18 27 25 19 1 3 46 26 182
2017 GL-05 6 13 17 37 20 3 6 61 20 36
2017 GL-06 10 15 30 20 19 0 6 42 26 56
2017 GL-07 0 24 24 24 28 0 0 52 24 13
2017 GL-08 13 20 13 27 20 0 7 50 36 15
2017 GL-09 7 33 31 15 11 4 0 26 41 28
2017 GL-10 5 24 33 24 14 0 0 38 29 21
2014 GL 13 15 30 23 11 5 3 37 30 223
2014 GL-03 0 0 30 20 30 20 0 63 0 10
2014 GL-04 15 15 23 23 15 0 8 42 33 13
2014 GL-05 8 11 30 30 15 3 3 48 20 40
2014 GL-06 20 17 20 23 7 7 5 35 42 56
2014 GL-07 6 12 45 24 0 12 0 28 21 17
2014 GL-08 8 21 38 30 3 0 0 33 30 25
2014 GL-09 18 15 36 15 10 3 3 27 35 39
2014 GL-10 14 7 36 21 14 7 0 38 23 14
2011 GL 7 19 30 20 15 3 6 39 28 366
2011 GL-01 0 23 31 15 0 15 15 22 33 13
2011 GL-03 4 22 22 19 22 7 4 46 29 27
2011 GL-04 5 7 24 29 15 7 12 55 15 41
2011 GL-05 6 19 27 17 17 2 11 40 29 63
2011 GL-06 12 16 35 14 19 0 5 34 29 43
2011 GL-07 4 21 33 29 12 0 2 41 25 52
2011 GL-08 8 15 31 23 15 3 5 42 25 39
2011 GL-09 10 27 39 15 5 5 0 21 38 41
2011 GL-10 9 27 23 18 18 5 0 38 38 22
2011 GL-11 8 17 42 17 17 0 0 33 25 12
2008 GL 13 21 29 18 13 3 2 33 36 267
2008 GL-01 15 12 35 15 12 0 12 30 30 26
2008 GL-03 5 26 26 16 11 11 5 31 38 19
2008 GL-04 20 10 10 30 20 10 0 56 33 10
2008 GL-05 13 26 33 18 5 5 0 24 41 39
2008 GL-06 10 27 20 27 17 0 0 43 37 30
2008 GL-07 13 32 29 6 16 3 0 23 47 31
2008 GL-08 5 20 30 30 15 0 0 45 25 20
2008 GL-09 24 17 28 10 14 3 3 26 44 29
2008 GL-10 21 4 29 21 21 0 4 43 26 24
2008 GL-11 0 7 50 29 7 7 0 38 8 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 18 26 25 17 7 3 4 26 47 181
2017 GL-05 11 25 17 20 11 7 8 37 43 36
2017 GL-06 10 22 34 17 6 6 6 25 36 56
2017 GL-07 42 17 17 17 8 0 0 25 58 12
2017 GL-08 13 27 33 13 7 0 7 21 43 15
2017 GL-09 36 38 15 11 0 0 0 11 75 28
2017 GL-10 24 29 19 24 5 0 0 29 52 21
2014 GL 15 33 26 11 10 2 3 22 51 224
2014 GL-03 10 10 30 20 10 10 10 38 25 10
2014 GL-04 0 15 31 23 23 0 8 50 17 13
2014 GL-05 8 36 26 13 15 3 0 29 44 40
2014 GL-06 22 28 22 9 13 2 5 23 53 56
2014 GL-07 12 31 39 0 6 6 6 7 49 17
2014 GL-08 21 38 31 8 1 0 0 10 59 25
2014 GL-09 23 36 23 13 5 0 0 18 59 39
2014 GL-10 7 57 29 0 7 0 0 7 64 14
2011 GL 15 25 30 11 10 2 7 23 44 363
2011 GL-01 0 38 31 8 8 0 15 18 45 13
2011 GL-03 11 11 26 11 33 4 4 48 24 27
2011 GL-04 10 18 23 25 8 5 13 39 33 40
2011 GL-05 16 11 31 10 13 2 16 28 34 61
2011 GL-06 14 35 28 12 7 0 5 20 51 43
2011 GL-07 12 37 31 10 8 2 2 18 50 52
2011 GL-08 18 18 33 13 10 3 5 25 39 39
2011 GL-09 24 34 34 7 0 0 0 7 59 41
2011 GL-10 23 27 45 0 5 0 0 5 50 22
2011 GL-11 8 33 33 0 17 8 0 18 45 12
2008 GL 23 27 26 11 7 2 4 19 53 267
2008 GL-01 8 8 44 16 8 4 12 29 19 25
2008 GL-03 16 32 11 21 5 5 11 31 56 19
2008 GL-04 20 20 0 30 20 10 0 56 44 10
2008 GL-05 23 26 26 13 5 3 5 19 53 39
2008 GL-06 40 13 23 10 10 0 3 21 55 30
2008 GL-07 23 42 16 16 3 0 0 19 65 31
2008 GL-08 15 60 25 0 0 0 0 0 75 20
2008 GL-09 24 34 24 7 7 0 3 14 61 29
2008 GL-10 33 17 33 4 8 0 4 13 52 24
2008 GL-11 7 36 50 0 7 0 0 7 43 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 8 8 34 26 19 2 4 47 17 181
2017 GL-05 6 4 25 25 25 8 6 59 12 36
2017 GL-06 7 7 31 30 14 2 9 49 17 56
2017 GL-07 8 8 28 24 32 0 0 56 16 13
2017 GL-08 14 14 29 14 28 0 0 43 29 14
2017 GL-09 11 11 51 20 7 0 0 27 22 28
2017 GL-10 10 10 43 24 14 0 0 38 19 21
2014 GL 1 9 35 32 17 1 5 52 11 221
2014 GL-03 0 0 10 30 30 20 10 86 0 10
2014 GL-04 0 0 15 46 31 0 8 83 0 13
2014 GL-05 0 14 36 23 23 0 5 48 14 40
2014 GL-06 4 7 29 34 18 0 7 56 12 55
2014 GL-07 0 18 45 24 12 0 0 37 18 17
2014 GL-08 0 8 42 44 6 0 0 49 8 25
2014 GL-09 3 8 44 28 13 0 5 43 11 39
2014 GL-10 0 7 43 43 7 0 0 50 7 14
2011 GL 5 9 27 34 17 2 6 56 15 361
2011 GL-01 0 15 15 31 8 15 15 56 22 13
2011 GL-03 8 8 19 23 35 4 4 63 17 26
2011 GL-04 0 3 18 38 23 10 10 75 3 40
2011 GL-05 3 5 34 29 16 2 11 52 9 62
2011 GL-06 2 9 21 40 23 0 5 66 12 43
2011 GL-07 4 12 37 37 10 0 2 47 16 52
2011 GL-08 3 13 13 47 16 0 8 69 17 38
2011 GL-09 15 15 30 33 8 0 0 40 30 40
2011 GL-10 9 9 27 41 14 0 0 55 18 22
2011 GL-11 0 8 58 25 8 0 0 33 8 12
2008 GL 3 12 38 29 14 2 2 45 15 266
2008 GL-01 4 0 38 23 19 4 12 50 5 26
2008 GL-03 0 5 32 32 21 5 5 59 6 19
2008 GL-04 10 30 20 20 20 0 0 40 40 10
2008 GL-05 3 3 45 39 11 0 0 50 5 38
2008 GL-06 3 10 30 37 20 0 0 57 13 30
2008 GL-07 3 16 45 23 10 0 3 33 20 31
2008 GL-08 0 10 45 40 5 0 0 45 10 20
2008 GL-09 3 24 34 17 14 3 3 33 30 29
2008 GL-10 8 13 42 21 17 0 0 38 21 24
2008 GL-11 0 7 43 43 7 0 0 50 7 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 11 24 28 20 13 2 2 34 36 182
2017 GL-05 3 10 39 23 20 3 3 45 14 36
2017 GL-06 14 20 24 22 14 2 4 38 36 56
2017 GL-07 0 24 24 36 16 0 0 52 24 13
2017 GL-08 13 7 33 20 13 7 7 38 23 15
2017 GL-09 29 35 25 7 4 0 0 11 64 28
2017 GL-10 10 48 19 19 5 0 0 24 57 21
2014 GL 14 26 32 18 9 0 1 27 40 222
2014 GL-03 0 10 20 20 40 10 0 67 11 10
2014 GL-04 8 0 38 46 8 0 0 54 8 13
2014 GL-05 13 16 46 10 13 0 3 23 30 40
2014 GL-06 16 23 31 20 9 0 2 29 40 56
2014 GL-07 0 43 27 24 6 0 0 31 43 17
2014 GL-08 18 26 40 15 2 0 0 16 44 24
2014 GL-09 21 38 21 13 5 0 3 18 61 39
2014 GL-10 7 50 29 14 0 0 0 14 57 14
2011 GL 14 23 28 19 9 1 5 30 40 367
2011 GL-01 0 23 38 23 8 0 8 33 25 13
2011 GL-03 4 15 41 15 19 4 4 36 20 27
2011 GL-04 5 15 32 29 7 5 7 42 22 41
2011 GL-05 13 29 14 19 16 0 10 39 46 63
2011 GL-06 25 25 16 23 7 0 5 31 52 44
2011 GL-07 10 21 46 15 6 0 2 22 31 52
2011 GL-08 18 23 18 26 8 0 8 36 44 39
2011 GL-09 29 32 24 15 0 0 0 15 61 41
2011 GL-10 5 32 41 14 5 5 0 19 38 22
2011 GL-11 17 33 25 8 17 0 0 25 50 12
2008 GL 17 28 27 15 10 2 1 26 46 267
2008 GL-01 4 4 38 23 15 8 8 45 9 26
2008 GL-03 0 26 42 11 16 0 5 28 28 19
2008 GL-04 20 20 0 40 20 0 0 60 40 10
2008 GL-05 23 31 26 10 5 3 3 16 57 39
2008 GL-06 20 23 27 23 7 0 0 30 43 30
2008 GL-07 19 35 26 13 6 0 0 19 55 31
2008 GL-08 5 40 35 15 5 0 0 20 45 20
2008 GL-09 38 31 17 3 7 3 0 11 71 29
2008 GL-10 13 29 33 13 13 0 0 25 42 24
2008 GL-11 7 36 14 21 21 0 0 43 43 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 6 14 18 29 19 4 10 56 23 182
2017 GL-05 3 13 11 25 20 11 17 63 22 36
2017 GL-06 5 13 12 36 18 4 13 64 21 56
2017 GL-07 8 20 24 24 24 0 0 48 28 13
2017 GL-08 0 0 20 33 33 7 7 77 0 15
2017 GL-09 9 18 29 25 18 0 0 44 27 28
2017 GL-10 14 19 29 24 0 0 14 28 39 21
2014 GL 6 11 23 29 19 4 8 55 19 223
2014 GL-03 10 0 10 20 20 20 20 67 17 10
2014 GL-04 0 0 23 31 38 0 8 75 0 13
2014 GL-05 6 5 23 33 18 5 10 60 13 40
2014 GL-06 9 13 14 28 23 5 7 59 25 56
2014 GL-07 0 18 51 18 12 0 0 31 18 17
2014 GL-08 4 4 17 46 18 8 1 72 9 25
2014 GL-09 5 26 21 23 13 0 13 41 35 39
2014 GL-10 7 7 50 29 0 0 7 31 15 14
2011 GL 6 10 21 25 22 5 10 55 19 364
2011 GL-01 0 23 23 8 0 38 8 14 43 13
2011 GL-03 8 4 31 15 38 0 4 56 12 26
2011 GL-04 2 17 15 20 15 17 15 50 29 41
2011 GL-05 8 5 13 27 29 3 16 69 16 63
2011 GL-06 7 5 21 33 21 2 12 62 14 43
2011 GL-07 12 12 29 29 13 2 4 45 24 52
2011 GL-08 3 15 18 31 18 3 13 58 21 39
2011 GL-09 7 17 20 29 22 0 5 54 26 41
2011 GL-10 5 0 36 14 36 0 9 55 5 22
2011 GL-11 0 0 45 9 27 9 9 44 0 11
2008 GL 6 14 24 27 19 3 7 51 22 267
2008 GL-01 8 8 35 15 12 15 8 35 20 26
2008 GL-03 5 21 5 37 16 5 11 63 31 19
2008 GL-04 10 20 10 20 40 0 0 60 30 10
2008 GL-05 8 8 15 41 18 0 10 66 17 39
2008 GL-06 7 13 27 23 23 0 7 50 21 30
2008 GL-07 13 10 39 26 10 0 3 37 23 31
2008 GL-08 0 15 20 40 25 0 0 65 15 20
2008 GL-09 0 28 17 24 17 3 10 48 32 29
2008 GL-10 4 21 29 13 25 0 8 41 27 24
2008 GL-11 0 7 29 43 21 0 0 64 7 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 13 19 34 13 11 3 7 27 36 181
2017 GL-05 8 11 25 14 17 10 14 41 26 36
2017 GL-06 8 14 34 17 14 4 9 35 26 56
2017 GL-07 16 24 36 16 8 0 0 24 40 13
2017 GL-08 7 7 57 7 21 0 0 28 14 14
2017 GL-09 25 38 29 7 0 0 0 7 64 28
2017 GL-10 24 24 38 10 0 0 5 10 50 21
2014 GL 8 27 31 13 14 3 5 29 38 223
2014 GL-03 0 10 10 20 40 10 10 75 13 10
2014 GL-04 8 15 15 31 23 0 8 58 25 13
2014 GL-05 3 26 25 15 18 5 8 38 33 40
2014 GL-06 10 23 27 14 13 5 7 31 38 56
2014 GL-07 0 45 37 6 6 0 6 13 48 17
2014 GL-08 8 17 52 13 4 4 1 18 27 25
2014 GL-09 23 31 33 5 8 0 0 13 54 39
2014 GL-10 0 43 36 14 7 0 0 21 43 14
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 77 10 3 3 1 0 4 92 5 181
2017 GL-05 76 13 3 3 3 0 3 91 6 36
2017 GL-06 86 8 0 2 0 0 4 98 2 56
2017 GL-07 83 9 0 9 0 0 0 91 9 12
2017 GL-08 60 13 13 0 0 0 13 85 0 15
2017 GL-09 78 7 7 0 4 0 4 89 4 28
2017 GL-10 76 10 0 10 0 0 5 90 10 21
2014 GL 79 13 2 0 1 0 5 97 1 224
2014 GL-03 70 20 10 0 0 0 0 90 0 10
2014 GL-04 54 31 0 0 0 0 15 100 0 13
2014 GL-05 85 13 0 0 0 0 3 100 0 40
2014 GL-06 89 4 2 0 2 0 4 96 2 56
2014 GL-07 82 18 0 0 0 0 0 100 0 17
2014 GL-08 82 13 0 0 0 0 6 100 0 25
2014 GL-09 67 15 5 0 3 3 8 91 3 39
2014 GL-10 79 14 0 7 0 0 0 93 7 14
2011 GL 79 11 3 1 1 1 5 95 2 368
2011 GL-01 92 8 0 0 0 0 0 100 0 13
2011 GL-03 62 10 14 10 0 0 3 75 11 29
2011 GL-04 78 12 2 0 2 2 2 95 3 41
2011 GL-05 79 11 0 0 2 2 6 98 2 63
2011 GL-06 84 11 2 0 0 0 2 98 0 44
2011 GL-07 78 14 2 2 2 0 2 94 4 50
2011 GL-08 85 8 0 0 0 0 8 100 0 39
2011 GL-09 85 7 2 0 0 0 5 97 0 41
2011 GL-10 68 18 0 5 0 0 9 95 5 22
2011 GL-11 67 8 17 0 0 0 8 82 0 12
2008 GL 75 9 5 0 1 1 9 93 2 269
2008 GL-01 81 4 8 0 0 0 8 92 0 26
2008 GL-03 68 11 5 0 0 0 16 94 0 19
2008 GL-04 73 27 0 0 0 0 0 100 0 11
2008 GL-05 79 3 3 0 3 3 10 94 3 39
2008 GL-06 77 10 7 0 3 0 3 90 3 30
2008 GL-07 84 10 3 0 0 0 3 97 0 31
2008 GL-08 70 5 10 0 0 0 15 88 0 20
2008 GL-09 79 7 7 3 0 0 3 89 4 29
2008 GL-10 71 8 0 0 8 0 13 90 10 24
2008 GL-11 79 14 7 0 0 0 0 93 0 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 20 29 19 12 16 3 1 51 29 181
2017 GL-05 28 31 14 8 13 6 0 63 22 36
2017 GL-06 14 19 24 18 19 4 2 35 39 56
2017 GL-07 17 35 17 22 9 0 0 52 31 12
2017 GL-08 13 20 20 7 27 13 0 39 38 15
2017 GL-09 22 29 27 7 15 0 0 51 22 28
2017 GL-10 19 48 10 10 14 0 0 67 24 21
2014 GL 28 37 14 11 8 0 2 66 20 224
2014 GL-03 30 60 0 10 0 0 0 90 10 10
2014 GL-04 38 46 0 8 0 0 8 92 8 13
2014 GL-05 28 30 18 11 10 3 0 60 22 40
2014 GL-06 29 34 7 15 13 0 2 64 29 56
2014 GL-07 31 24 31 12 2 0 0 55 14 17
2014 GL-08 27 42 17 10 4 0 0 69 14 25
2014 GL-09 26 28 15 10 15 0 5 57 27 39
2014 GL-10 14 64 21 0 0 0 0 79 0 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 33 33 14 9 11 1 0 66 20 181
2017 GL-05 28 42 14 8 4 3 0 72 13 36
2017 GL-06 29 26 19 11 16 0 0 55 27 56
2017 GL-07 26 43 17 13 0 0 0 69 13 12
2017 GL-08 33 13 20 13 20 0 0 47 33 15
2017 GL-09 44 36 4 6 11 0 0 80 16 28
2017 GL-10 38 29 14 10 10 0 0 67 19 21
2014 GL 39 32 10 13 5 0 0 72 18 224
2014 GL-03 40 20 20 10 10 0 0 60 20 10
2014 GL-04 77 15 0 8 0 0 0 92 8 13
2014 GL-05 33 39 8 15 5 0 0 72 20 40
2014 GL-06 45 16 8 22 9 0 0 61 31 56
2014 GL-07 24 37 24 14 0 0 0 61 14 17
2014 GL-08 35 39 13 13 0 0 0 75 13 25
2014 GL-09 31 46 8 3 8 3 3 81 11 39
2014 GL-10 36 36 14 14 0 0 0 71 14 14

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 23 36 14 16 10 0 1 59 27 181
2017 GL-05 28 49 8 6 8 0 0 77 14 36
2017 GL-06 17 34 14 18 18 0 0 51 35 56
2017 GL-07 9 35 17 39 0 0 0 43 39 12
2017 GL-08 20 33 27 13 0 0 7 57 14 15
2017 GL-09 25 29 13 18 15 0 0 54 33 28
2017 GL-10 33 29 14 19 5 0 0 62 24 21
2014 GL 27 42 15 12 3 0 0 70 15 224
2014 GL-03 50 30 20 0 0 0 0 80 0 10
2014 GL-04 62 38 0 0 0 0 0 100 0 13
2014 GL-05 28 36 20 15 0 0 0 64 15 40
2014 GL-06 27 38 16 14 5 0 0 65 19 56
2014 GL-07 18 37 31 6 8 0 0 55 14 17
2014 GL-08 13 56 14 17 0 0 0 69 17 25
2014 GL-09 23 41 13 13 8 0 3 66 21 39
2014 GL-10 21 50 7 14 0 7 0 77 15 14
2011 GL 26 39 13 9 10 1 1 66 20 366
2011 GL-01 46 15 8 23 8 0 0 62 31 13
2011 GL-03 21 29 18 7 18 4 4 54 27 28
2011 GL-04 34 44 10 7 5 0 0 78 12 41
2011 GL-05 22 35 21 8 13 0 2 58 21 63
2011 GL-06 16 43 14 14 9 2 2 62 24 44
2011 GL-07 25 37 14 12 12 0 0 63 24 51
2011 GL-08 24 47 13 5 5 3 3 75 11 38
2011 GL-09 24 44 10 10 10 2 0 70 20 41
2011 GL-10 33 38 5 10 14 0 0 71 24 21
2011 GL-11 33 33 17 8 8 0 0 67 17 12
2008 GL 19 36 14 16 13 0 1 56 29 266
2008 GL-01 19 27 8 35 8 0 4 48 44 26
2008 GL-03 6 39 11 33 11 0 0 44 44 18
2008 GL-05 18 26 21 23 13 0 0 44 36 39
2008 GL-06 17 40 7 20 17 0 0 57 37 30
2008 GL-07 16 39 16 6 23 0 0 55 29 31
2008 GL-08 20 40 25 5 10 0 0 60 15 20
2008 GL-09 17 48 14 10 10 0 0 66 21 29
2008 GL-10 21 46 13 4 8 4 4 73 14 24
2008 GL-11 43 29 7 14 7 0 0 71 21 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 22 31 17 10 17 3 1 55 28 180
2017 GL-05 23 25 20 9 17 3 3 51 28 35
2017 GL-06 20 25 18 13 21 2 0 46 35 56
2017 GL-07 8 40 24 12 16 0 0 48 28 13
2017 GL-08 29 21 14 0 14 14 7 64 18 14
2017 GL-09 18 33 15 13 15 7 0 55 29 28
2017 GL-10 24 52 10 5 10 0 0 76 14 21
2014 GL 29 31 18 13 5 4 1 63 18 224
2014 GL-03 10 20 30 0 10 20 10 43 14 10
2014 GL-04 46 46 0 8 0 0 0 92 8 13
2014 GL-05 25 31 25 5 5 8 0 61 11 40
2014 GL-06 27 25 16 23 6 2 0 53 30 56
2014 GL-07 6 37 24 24 2 6 0 46 28 17
2014 GL-08 30 38 13 13 6 1 0 69 19 25
2014 GL-09 26 36 18 13 5 0 3 63 18 39
2014 GL-10 43 21 29 0 0 7 0 69 0 14
2011 GL 29 30 17 11 9 4 1 62 21 366
2011 GL-01 31 38 8 8 15 0 0 69 23 13
2011 GL-03 25 25 14 21 7 4 4 54 31 28
2011 GL-04 34 29 15 12 5 5 0 67 18 41
2011 GL-05 25 21 16 11 21 5 2 49 34 63
2011 GL-06 23 27 30 5 5 9 2 56 10 44
2011 GL-07 24 24 27 14 10 2 0 48 24 51
2011 GL-08 32 34 11 16 3 3 3 69 19 38
2011 GL-09 22 54 7 5 12 0 0 76 17 41
2011 GL-10 38 33 14 10 5 0 0 71 14 21
2011 GL-11 42 42 17 0 0 0 0 83 0 12
2008 GL 21 30 16 11 18 4 1 53 30 267
2008 GL-01 15 31 8 23 19 0 4 48 44 26
2008 GL-03 11 32 11 5 32 11 0 47 41 19
2008 GL-04 20 20 50 10 0 0 0 40 10 10
2008 GL-05 18 26 15 10 18 13 0 50 32 39
2008 GL-06 27 23 13 10 27 0 0 50 37 30
2008 GL-07 10 32 13 16 23 6 0 45 41 31
2008 GL-08 25 25 20 15 10 5 0 53 26 20
2008 GL-09 21 43 18 4 14 0 0 64 18 28
2008 GL-10 25 33 17 8 13 0 4 61 22 24
2008 GL-11 29 36 29 0 7 0 0 64 7 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 10 22 21 21 19 7 0 34 44 181
2017 GL-05 12 23 29 16 12 9 0 38 30 35
2017 GL-06 7 18 14 25 26 9 0 29 56 56
2017 GL-07 8 16 40 20 16 0 0 24 36 13
2017 GL-08 7 20 20 20 20 13 0 31 46 15
2017 GL-09 7 18 22 31 18 4 0 26 51 28
2017 GL-10 14 29 24 19 14 0 0 43 33 21
2014 GL 16 30 19 16 15 2 2 48 32 224
2014 GL-03 30 20 10 20 10 0 10 56 33 10
2014 GL-04 31 46 15 8 0 0 0 77 8 13
2014 GL-05 23 18 21 20 10 3 5 44 33 40
2014 GL-06 13 20 22 23 21 2 0 33 45 56
2014 GL-07 0 24 24 31 14 6 0 26 48 17
2014 GL-08 17 56 13 8 6 0 0 73 14 25
2014 GL-09 13 38 13 3 31 0 3 53 34 39
2014 GL-10 14 29 21 14 7 14 0 50 25 14

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 26 41 12 12 9 0 0 68 20 181
2017 GL-05 35 43 9 7 6 0 0 78 13 35
2017 GL-06 22 33 15 16 14 0 0 56 30 56
2017 GL-07 16 40 24 12 8 0 0 56 20 13
2017 GL-08 13 53 20 7 7 0 0 67 13 15
2017 GL-09 33 46 11 4 7 0 0 78 11 28
2017 GL-10 19 52 5 19 5 0 0 71 24 21
2014 GL 36 44 10 7 3 0 0 81 10 224
2014 GL-03 50 30 10 0 0 10 0 89 0 10
2014 GL-04 62 38 0 0 0 0 0 100 0 13
2014 GL-05 41 44 10 3 3 0 0 85 5 40
2014 GL-06 36 29 20 12 4 0 0 65 15 56
2014 GL-07 37 37 18 6 2 0 0 73 8 17
2014 GL-08 25 69 0 6 0 0 0 94 6 25
2014 GL-09 31 49 3 8 8 0 3 82 16 39
2014 GL-10 21 71 0 7 0 0 0 93 7 14
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 33 37 13 7 10 0 0 70 17 181
2017 GL-05 42 31 14 3 10 0 0 73 13 36
2017 GL-06 28 39 13 11 9 0 0 67 20 56
2017 GL-07 16 56 20 0 8 0 0 72 8 13
2017 GL-08 21 43 14 21 0 0 0 64 21 14
2017 GL-09 36 31 7 7 18 0 0 67 25 28
2017 GL-10 48 24 19 0 10 0 0 71 10 21
2014 GL 34 39 14 7 5 0 0 74 12 224
2014 GL-03 50 40 10 0 0 0 0 90 0 10
2014 GL-04 46 54 0 0 0 0 0 100 0 13
2014 GL-05 44 41 5 8 3 0 0 85 10 40
2014 GL-06 34 30 18 9 7 2 0 65 16 56
2014 GL-07 18 55 14 12 0 0 0 73 12 17
2014 GL-08 23 46 10 0 21 0 0 69 21 25
2014 GL-09 26 31 28 13 3 0 0 56 15 39
2014 GL-10 50 36 14 0 0 0 0 86 0 14
2011 GL 35 36 15 7 6 0 1 72 13 369
2011 GL-01 77 15 0 8 0 0 0 92 8 13
2011 GL-03 34 28 17 14 7 0 0 62 21 29
2011 GL-04 49 37 7 2 5 0 0 85 7 41
2011 GL-05 32 27 14 16 8 0 3 61 25 63
2011 GL-06 27 39 16 5 9 0 5 69 14 44
2011 GL-07 24 37 24 10 6 0 0 61 16 51
2011 GL-08 36 36 13 5 5 3 3 76 11 39
2011 GL-09 17 59 20 0 5 0 0 76 5 41
2011 GL-10 50 27 14 5 5 0 0 77 9 22
2011 GL-11 33 50 8 8 0 0 0 83 8 12
2008 GL 27 34 13 11 12 1 1 63 24 267
2008 GL-01 35 38 12 8 8 0 0 73 15 26
2008 GL-03 21 42 16 5 16 0 0 63 21 19
2008 GL-04 27 55 9 0 9 0 0 82 9 11
2008 GL-05 24 37 8 18 11 3 0 62 30 38
2008 GL-06 17 23 13 17 27 0 3 41 45 30
2008 GL-07 32 35 10 13 10 0 0 68 23 31
2008 GL-08 30 50 10 0 5 0 5 84 5 20
2008 GL-09 10 28 24 24 10 3 0 39 36 29
2008 GL-10 29 29 21 4 13 0 4 61 17 24
2008 GL-11 36 29 14 14 7 0 0 64 21 14

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 36 33 10 9 9 2 0 71 18 181
2017 GL-05 45 34 6 3 7 6 0 84 11 36
2017 GL-06 30 36 11 10 11 2 0 67 22 56
2017 GL-07 32 48 12 0 8 0 0 80 8 13
2017 GL-08 43 21 7 21 7 0 0 64 29 14
2017 GL-09 33 27 15 11 15 0 0 60 25 28
2017 GL-10 48 29 5 14 5 0 0 76 19 21
2014 GL 47 28 14 5 5 1 0 76 10 224
2014 GL-03 70 20 0 10 0 0 0 90 10 10
2014 GL-04 77 15 8 0 0 0 0 92 0 13
2014 GL-05 51 31 15 0 3 0 0 82 3 40
2014 GL-06 40 30 13 7 7 4 0 72 15 56
2014 GL-07 31 43 21 0 6 0 0 73 6 17
2014 GL-08 35 39 4 8 13 0 0 75 21 25
2014 GL-09 38 18 26 10 5 3 0 58 16 39
2014 GL-10 71 21 7 0 0 0 0 93 0 14
2011 GL 41 35 14 3 4 2 1 78 8 368
2011 GL-01 38 54 8 0 0 0 0 92 0 13
2011 GL-03 45 31 14 3 7 0 0 76 10 29
2011 GL-04 44 39 5 5 2 5 0 87 8 41
2011 GL-05 33 35 14 3 6 5 3 74 10 63
2011 GL-06 48 34 5 0 11 0 2 84 12 44
2011 GL-07 35 35 22 4 2 2 0 72 6 51
2011 GL-08 46 33 13 5 0 0 3 82 5 39
2011 GL-09 28 43 18 5 8 0 0 70 13 40
2011 GL-10 50 27 23 0 0 0 0 77 0 22
2011 GL-11 42 42 17 0 0 0 0 83 0 12
2008 GL 37 32 10 9 9 1 1 71 19 269
2008 GL-01 27 42 8 15 4 4 0 72 20 26
2008 GL-03 47 32 5 5 11 0 0 79 16 19
2008 GL-04 45 36 9 9 0 0 0 82 9 11
2008 GL-05 44 31 3 10 10 0 3 76 21 39
2008 GL-06 37 30 3 13 17 0 0 67 30 30
2008 GL-07 42 23 13 10 10 3 0 67 20 31
2008 GL-08 35 30 25 5 5 0 0 65 10 20
2008 GL-09 17 38 21 3 17 3 0 57 21 29
2008 GL-10 38 38 4 8 4 4 4 82 14 24
2008 GL-11 43 43 14 0 0 0 0 86 0 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 39 29 11 12 8 0 1 69 20 181
2017 GL-05 45 31 8 8 4 0 3 78 13 36
2017 GL-06 33 27 14 14 11 0 0 60 25 55
2017 GL-07 40 40 0 12 8 0 0 80 20 13
2017 GL-08 27 33 20 13 7 0 0 60 20 15
2017 GL-09 40 25 13 11 11 0 0 65 22 28
2017 GL-10 52 19 10 10 10 0 0 71 19 21
2014 GL 37 36 14 8 5 0 0 73 13 223
2014 GL-03 60 20 10 10 0 0 0 80 10 10
2014 GL-04 54 46 0 0 0 0 0 100 0 13
2014 GL-05 38 42 13 5 3 0 0 80 8 40
2014 GL-06 34 33 13 11 9 0 0 68 20 56
2014 GL-07 24 45 18 12 0 0 0 69 12 17
2014 GL-08 28 40 9 9 15 0 0 68 24 24
2014 GL-09 26 31 26 10 5 3 0 58 16 39
2014 GL-10 64 29 7 0 0 0 0 93 0 14
2011 GL 36 38 12 9 5 1 0 74 13 368
2011 GL-01 62 31 8 0 0 0 0 92 0 13
2011 GL-03 34 31 14 14 7 0 0 66 21 29
2011 GL-04 41 44 7 5 2 0 0 85 7 41
2011 GL-05 32 37 13 10 10 0 0 68 19 63
2011 GL-06 30 39 9 11 9 0 2 70 21 44
2011 GL-07 39 29 18 10 2 2 0 70 12 51
2011 GL-08 32 47 8 8 3 3 0 81 11 38
2011 GL-09 17 54 17 5 5 2 0 73 10 41
2011 GL-10 45 27 23 5 0 0 0 73 5 22
2011 GL-11 42 42 0 17 0 0 0 83 17 12
2008 GL 33 35 11 7 13 0 0 69 21 269
2008 GL-01 31 38 12 4 15 0 0 69 19 26
2008 GL-03 26 47 5 11 11 0 0 74 21 19
2008 GL-04 27 55 9 0 9 0 0 82 9 11
2008 GL-05 31 46 8 3 13 0 0 77 15 39
2008 GL-06 23 27 10 13 27 0 0 50 40 30
2008 GL-07 45 26 10 10 10 0 0 71 19 31
2008 GL-08 40 35 15 5 5 0 0 75 10 20
2008 GL-09 14 31 17 21 14 3 0 46 36 29
2008 GL-10 46 29 4 4 13 0 4 78 17 24
2008 GL-11 36 36 21 0 7 0 0 71 7 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 78 12 3 1 2 0 3 93 3 181
2017 GL-05 87 6 1 0 6 0 0 93 6 36
2017 GL-06 82 12 0 0 2 0 4 98 2 55
2017 GL-07 84 8 8 0 0 0 0 92 0 13
2017 GL-08 73 13 7 0 0 0 7 93 0 15
2017 GL-09 78 15 0 0 4 0 4 96 4 28
2017 GL-10 71 19 5 0 0 0 5 95 0 21
2014 GL 83 10 2 0 0 0 4 97 0 224
2014 GL-03 80 10 10 0 0 0 0 90 0 10
2014 GL-04 77 8 0 0 0 0 15 100 0 13
2014 GL-05 82 15 0 0 0 0 3 100 0 40
2014 GL-06 88 5 5 0 0 0 2 95 0 56
2014 GL-07 88 12 0 0 0 0 0 100 0 17
2014 GL-08 87 13 0 0 0 0 0 100 0 25
2014 GL-09 79 8 3 0 3 3 5 94 3 39
2014 GL-10 86 14 0 0 0 0 0 100 0 14
2011 GL 79 12 3 1 1 0 4 95 2 368
2011 GL-01 92 8 0 0 0 0 0 100 0 13
2011 GL-03 66 17 7 10 0 0 0 83 10 29
2011 GL-04 76 10 5 0 2 2 5 92 3 41
2011 GL-05 79 15 2 0 2 0 3 97 2 62
2011 GL-06 82 14 2 0 0 0 2 98 0 44
2011 GL-07 84 10 2 0 2 0 2 96 2 51
2011 GL-08 82 8 3 0 0 0 8 97 0 39
2011 GL-09 83 12 2 0 0 0 2 98 0 41
2011 GL-10 82 9 0 0 0 0 9 100 0 22
2011 GL-11 58 17 17 0 0 0 8 82 0 12
2008 GL 82 8 3 1 1 1 4 95 2 267
2008 GL-01 81 15 0 0 0 0 4 100 0 26
2008 GL-03 79 11 0 0 0 0 11 100 0 19
2008 GL-04 82 9 9 0 0 0 0 91 0 11
2008 GL-05 87 3 0 3 3 0 5 95 5 39
2008 GL-06 83 3 3 0 3 3 3 93 4 29
2008 GL-07 90 3 3 0 3 0 0 94 3 31
2008 GL-08 80 15 0 0 0 5 0 100 0 20
2008 GL-09 82 4 4 4 0 4 4 92 4 28
2008 GL-10 79 4 0 4 0 0 13 95 5 24
2008 GL-11 79 14 7 0 0 0 0 93 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 38 28 10 7 6 3 8 74 15 182
2017 GL-05 51 18 8 3 3 6 11 83 7 36
2017 GL-06 37 29 9 9 12 2 2 68 22 56
2017 GL-07 8 60 16 0 8 0 8 74 9 13
2017 GL-08 60 20 0 13 7 0 0 80 20 15
2017 GL-09 33 35 11 11 4 4 4 73 16 28
2017 GL-10 38 14 19 5 5 5 14 65 12 21
2014 GL 40 35 10 2 4 1 8 82 7 222
2014 GL-03 60 30 0 0 0 0 10 100 0 10
2014 GL-04 62 15 23 0 0 0 0 77 0 13
2014 GL-05 47 23 10 3 5 3 10 80 9 40
2014 GL-06 27 34 15 4 4 0 16 74 9 55
2014 GL-07 24 57 6 0 0 0 12 93 0 17
2014 GL-08 37 46 8 0 8 0 0 83 8 25
2014 GL-09 39 39 8 0 5 3 5 86 6 38
2014 GL-10 50 36 7 7 0 0 0 86 7 14
2011 GL 44 30 12 3 4 3 3 79 8 369
2011 GL-01 31 38 8 0 0 15 8 90 0 13
2011 GL-03 32 25 25 11 7 0 0 57 18 28
2011 GL-04 54 37 7 0 0 0 2 93 0 41
2011 GL-05 41 25 13 5 6 3 6 74 12 63
2011 GL-06 52 18 16 7 5 2 0 72 12 44
2011 GL-07 35 40 12 2 4 4 4 81 6 52
2011 GL-08 49 33 8 3 3 3 3 86 5 39
2011 GL-09 37 27 20 0 7 5 5 70 8 41
2011 GL-10 41 36 9 5 5 0 5 81 10 22
2011 GL-11 50 33 8 0 8 0 0 83 8 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 44 29 10 6 10 0 0 74 16 182
2017 GL-05 53 31 3 3 10 0 0 84 13 36
2017 GL-06 35 31 14 7 13 0 0 66 20 56
2017 GL-07 32 52 8 0 8 0 0 84 8 13
2017 GL-08 33 40 7 13 7 0 0 73 20 15
2017 GL-09 58 20 7 4 11 0 0 78 15 28
2017 GL-10 52 14 14 14 5 0 0 67 19 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 49 28 8 4 10 1 0 77 14 182
2017 GL-05 62 23 3 3 7 3 0 87 10 36
2017 GL-06 41 21 16 9 13 0 0 62 22 56
2017 GL-07 40 52 0 0 8 0 0 92 8 13
2017 GL-08 47 33 7 7 7 0 0 80 13 15
2017 GL-09 54 24 7 4 11 0 0 78 15 28
2017 GL-10 48 38 5 0 10 0 0 86 10 21

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 43 28 11 8 11 0 0 70 19 179
2017 GL-05 56 17 8 8 10 0 0 73 18 36
2017 GL-06 33 27 11 9 19 0 0 60 29 56
2017 GL-07 32 48 12 0 8 0 0 80 8 13
2017 GL-08 40 33 20 7 0 0 0 73 7 15
2017 GL-09 48 22 4 11 15 0 0 70 26 27
2017 GL-10 43 33 10 10 5 0 0 76 14 21
2014 GL 45 36 10 5 4 0 0 81 8 224
2014 GL-03 80 20 0 0 0 0 0 100 0 10
2014 GL-04 69 31 0 0 0 0 0 100 0 13
2014 GL-05 53 34 8 3 3 0 0 87 5 40
2014 GL-06 36 34 15 7 7 0 0 70 14 56
2014 GL-07 37 37 14 12 0 0 0 73 12 17
2014 GL-08 27 55 4 6 8 0 0 82 14 25
2014 GL-09 41 31 21 5 3 0 0 72 8 39
2014 GL-10 64 36 0 0 0 0 0 100 0 14
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 11 41 24 11 9 2 2 55 20 46
2017 GL-09 6 53 18 6 12 6 0 63 19 17
2017 GL-10 27 36 9 27 0 0 0 64 27 11
2014 GL 19 38 20 12 10 0 2 57 22 60
2014 GL-08 0 64 18 9 9 0 0 64 18 11
2014 GL-09 22 35 17 13 9 0 4 59 23 23

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 24 33 18 6 12 6 1 61 20 182
2017 GL-05 28 20 23 6 10 11 3 56 18 36
2017 GL-06 19 32 15 9 16 9 0 56 28 56
2017 GL-07 8 64 24 4 0 0 0 72 4 13
2017 GL-08 27 27 20 7 13 7 0 57 21 15
2017 GL-09 25 38 18 0 15 4 0 66 15 28
2017 GL-10 24 38 14 14 10 0 0 62 24 21
2014 GL 24 36 18 10 5 7 0 64 17 221
2014 GL-03 20 40 20 10 0 10 0 67 11 10
2014 GL-04 23 31 23 15 8 0 0 54 23 13
2014 GL-05 25 36 15 10 3 10 0 69 14 40
2014 GL-06 26 29 18 13 9 5 0 57 23 55
2014 GL-07 12 49 21 6 0 6 6 70 7 17
2014 GL-08 9 48 22 10 0 10 0 64 12 24
2014 GL-09 28 31 15 8 8 10 0 66 17 39
2014 GL-10 43 29 21 7 0 0 0 71 7 14
2011 GL 24 31 18 9 7 9 2 62 18 369
2011 GL-01 31 46 0 0 8 15 0 91 9 13
2011 GL-03 28 28 17 14 7 7 0 59 22 29
2011 GL-04 27 22 24 12 2 7 5 56 17 41
2011 GL-05 22 33 10 8 16 8 3 63 27 63
2011 GL-06 30 18 20 11 5 16 0 57 19 44
2011 GL-07 16 31 24 16 4 10 0 52 22 51
2011 GL-08 28 41 15 5 3 5 3 75 8 39
2011 GL-09 15 41 22 10 2 10 0 62 14 41
2011 GL-10 18 27 32 0 14 5 5 50 15 22
2011 GL-11 33 33 8 0 17 8 0 73 18 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 18 33 18 10 18 3 0 53 29 180
2017 GL-05 25 20 20 14 13 8 0 49 29 36
2017 GL-06 18 32 13 12 24 2 0 51 36 54
2017 GL-07 0 56 32 4 8 0 0 56 12 13
2017 GL-08 27 27 20 7 13 7 0 57 21 15
2017 GL-09 18 33 20 4 25 0 0 51 29 28
2017 GL-10 14 43 14 19 10 0 0 57 29 21
2014 GL 19 32 22 14 9 2 1 53 24 221
2014 GL-03 30 10 40 20 0 0 0 40 20 10
2014 GL-04 25 42 8 8 17 0 0 67 25 12
2014 GL-05 20 30 29 13 3 3 3 54 16 40
2014 GL-06 14 31 16 24 13 2 0 46 38 56
2014 GL-07 12 31 39 12 0 0 6 46 13 17
2014 GL-08 10 44 28 9 9 0 0 54 18 24
2014 GL-09 23 23 18 10 18 5 3 50 31 39
2014 GL-10 36 36 21 0 7 0 0 71 7 14
2011 GL 20 28 24 12 11 5 1 51 24 367
2011 GL-01 15 31 15 0 8 31 0 67 11 13
2011 GL-03 34 10 28 17 7 3 0 46 25 29
2011 GL-04 24 22 29 15 5 2 2 49 21 41
2011 GL-05 21 30 17 5 19 8 0 55 26 63
2011 GL-06 12 28 23 16 14 7 0 43 33 43
2011 GL-07 10 33 25 20 8 2 2 45 29 51
2011 GL-08 21 37 24 5 11 0 3 59 16 38
2011 GL-09 22 20 32 15 12 0 0 41 27 41
2011 GL-10 18 41 14 9 9 5 5 65 20 22
2011 GL-11 8 42 25 17 0 8 0 55 18 12
2008 GL 15 30 22 16 14 3 0 46 31 269
2008 GL-01 27 23 19 12 8 12 0 57 22 26
2008 GL-03 11 32 26 11 11 11 0 47 24 19
2008 GL-04 9 36 45 0 9 0 0 45 9 11
2008 GL-05 10 21 26 21 18 5 0 32 41 39
2008 GL-06 10 33 20 17 17 3 0 45 34 30
2008 GL-07 13 26 23 19 19 0 0 39 39 31
2008 GL-08 10 45 15 20 10 0 0 55 30 20
2008 GL-09 3 45 28 14 10 0 0 48 24 29
2008 GL-10 21 17 21 13 29 0 0 38 42 24
2008 GL-11 21 43 14 7 7 7 0 69 15 14

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 13 34 18 17 17 2 0 47 35 182
2017 GL-05 20 23 23 17 16 3 0 43 33 36
2017 GL-06 12 31 11 20 21 4 0 45 43 56
2017 GL-07 0 48 16 28 8 0 0 48 36 13
2017 GL-08 20 33 20 13 7 7 0 57 21 15
2017 GL-09 7 29 27 11 25 0 0 36 36 28
2017 GL-10 14 38 19 14 14 0 0 52 29 21
2014 GL 18 28 22 15 12 4 1 48 29 219
2014 GL-03 30 10 60 0 0 0 0 40 0 10
2014 GL-04 18 45 9 9 18 0 0 64 27 11
2014 GL-05 20 30 23 9 8 10 0 57 18 40
2014 GL-06 13 31 16 18 21 2 0 44 40 56
2014 GL-07 18 24 18 33 0 0 6 46 35 17
2014 GL-08 4 46 22 10 9 9 0 55 21 24
2014 GL-09 23 8 28 18 18 3 3 32 38 39
2014 GL-10 29 50 14 0 7 0 0 79 7 14
2011 GL 13 31 21 19 11 4 1 46 32 369
2011 GL-01 15 46 0 8 0 31 0 89 11 13
2011 GL-03 28 28 14 24 3 3 0 57 29 29
2011 GL-04 17 24 29 22 5 0 2 43 28 41
2011 GL-05 13 27 25 14 16 5 0 42 32 63
2011 GL-06 9 27 20 20 16 7 0 39 39 44
2011 GL-07 4 35 27 21 10 4 0 40 32 52
2011 GL-08 15 33 18 15 15 0 3 50 32 39
2011 GL-09 7 37 20 20 15 2 0 45 35 41
2011 GL-10 14 36 18 27 5 0 0 50 32 22
2011 GL-11 17 33 8 8 17 17 0 60 30 12
2008 GL 7 27 22 22 16 7 0 36 41 268
2008 GL-01 12 23 19 31 8 8 0 38 42 26
2008 GL-03 0 16 26 16 16 26 0 21 43 19
2008 GL-04 9 27 27 27 0 9 0 40 30 11
2008 GL-05 0 23 41 15 18 3 0 24 34 39
2008 GL-06 10 23 23 17 20 7 0 36 39 30
2008 GL-07 0 35 23 16 23 3 0 37 40 31
2008 GL-08 5 30 15 20 20 10 0 39 44 20
2008 GL-09 3 24 21 41 10 0 0 28 52 29
2008 GL-10 8 25 17 25 21 4 0 35 48 24
2008 GL-11 7 50 7 14 7 14 0 67 25 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 17 29 17 13 21 4 0 47 35 182
2017 GL-05 20 17 17 17 17 13 0 42 39 36
2017 GL-06 14 29 16 15 25 2 0 43 41 56
2017 GL-07 0 56 16 12 16 0 0 56 28 13
2017 GL-08 20 27 27 7 20 0 0 47 27 15
2017 GL-09 25 29 7 6 29 4 0 57 36 28
2017 GL-10 19 29 24 14 14 0 0 48 29 21
2014 GL 18 24 18 19 13 7 1 46 35 220
2014 GL-03 20 20 40 10 0 10 0 44 11 10
2014 GL-04 17 33 25 8 17 0 0 50 25 12
2014 GL-05 23 26 20 15 13 3 0 50 29 40
2014 GL-06 16 27 13 19 14 11 0 48 37 56
2014 GL-07 12 18 24 27 6 6 6 35 37 17
2014 GL-08 9 32 13 24 18 4 0 43 43 24
2014 GL-09 21 13 15 18 21 10 3 38 44 39
2014 GL-10 21 21 29 21 0 7 0 46 23 14
2011 GL 16 28 18 15 14 8 0 48 32 368
2011 GL-01 23 31 0 23 0 23 0 70 30 13
2011 GL-03 31 14 21 21 7 7 0 48 30 29
2011 GL-04 20 29 17 17 5 12 0 56 25 41
2011 GL-05 14 27 21 11 22 5 0 43 35 63
2011 GL-06 14 27 16 14 23 7 0 44 39 44
2011 GL-07 8 33 25 13 12 10 0 45 28 52
2011 GL-08 11 39 16 8 21 5 0 53 31 38
2011 GL-09 8 35 20 20 15 3 0 44 36 40
2011 GL-10 27 14 14 27 14 5 0 43 43 22
2011 GL-11 17 25 8 17 8 25 0 56 33 12
2008 GL 12 25 19 17 18 10 0 41 38 269
2008 GL-01 23 23 15 27 8 4 0 48 36 26
2008 GL-03 5 32 16 5 11 32 0 54 23 19
2008 GL-04 9 36 18 18 0 18 0 56 22 11
2008 GL-05 3 21 26 18 28 5 0 24 49 39
2008 GL-06 7 33 17 13 20 10 0 44 37 30
2008 GL-07 10 23 19 23 23 3 0 33 47 31
2008 GL-08 10 45 10 15 15 5 0 58 32 20
2008 GL-09 3 28 24 17 17 10 0 35 38 29
2008 GL-10 13 8 21 13 29 17 0 25 50 24
2008 GL-11 14 29 36 7 7 7 0 46 15 14

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 14 30 20 12 18 6 1 47 32 182
2017 GL-05 20 17 17 18 17 8 3 41 40 36
2017 GL-06 7 35 17 11 25 6 0 44 38 56
2017 GL-07 0 48 32 12 8 0 0 48 20 13
2017 GL-08 13 27 20 13 13 13 0 46 31 15
2017 GL-09 22 25 22 9 22 0 0 47 31 28
2017 GL-10 14 38 14 10 14 10 0 58 26 21
2014 GL 16 32 26 11 10 3 1 50 23 220
2014 GL-03 30 20 50 0 0 0 0 50 0 10
2014 GL-04 17 33 25 17 8 0 0 50 25 12
2014 GL-05 20 33 19 13 10 5 0 56 24 40
2014 GL-06 13 29 25 13 15 4 2 44 30 56
2014 GL-07 12 37 37 8 0 0 6 52 9 17
2014 GL-08 2 44 32 9 9 4 0 48 18 24
2014 GL-09 23 21 26 5 18 5 3 47 25 39
2014 GL-10 14 36 29 21 0 0 0 50 21 14
2011 GL 15 33 20 17 10 4 0 50 29 368
2011 GL-01 31 23 15 8 0 23 0 70 10 13
2011 GL-03 24 24 14 28 7 3 0 50 36 29
2011 GL-04 24 29 17 17 5 7 0 58 24 41
2011 GL-05 14 37 19 16 13 2 0 52 29 63
2011 GL-06 11 25 27 11 20 5 0 38 33 44
2011 GL-07 10 37 27 15 8 4 0 48 24 52
2011 GL-08 11 37 18 16 16 0 3 49 32 38
2011 GL-09 2 39 22 22 12 2 0 43 35 41
2011 GL-10 18 32 18 27 5 0 0 50 32 22
2011 GL-11 17 33 17 17 8 8 0 55 27 12
2008 GL 9 36 21 22 10 3 0 46 33 269
2008 GL-01 12 23 19 23 15 8 0 38 42 26
2008 GL-03 0 42 26 11 16 5 0 44 28 19
2008 GL-04 9 36 27 18 0 9 0 50 20 11
2008 GL-05 5 31 21 33 8 3 0 37 42 39
2008 GL-06 3 37 13 30 13 3 0 41 45 30
2008 GL-07 13 39 19 16 10 3 0 53 27 31
2008 GL-08 5 45 25 20 5 0 0 50 25 20
2008 GL-09 7 24 38 21 10 0 0 31 31 29
2008 GL-10 8 46 13 17 13 4 0 57 30 24
2008 GL-11 7 57 14 14 7 0 0 64 21 14
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 19 36 25 10 7 2 1 57 17 180
2017 GL-05 17 29 32 7 6 6 3 51 14 35
2017 GL-06 12 42 22 19 5 0 0 54 23 55
2017 GL-07 28 56 16 0 0 0 0 84 0 13
2017 GL-08 27 7 33 13 13 7 0 36 29 15
2017 GL-09 25 40 20 4 7 4 0 68 11 28
2017 GL-10 14 38 24 14 10 0 0 52 24 21
2014 GL 17 41 25 9 5 2 1 60 15 223
2014 GL-03 20 50 30 0 0 0 0 70 0 10
2014 GL-04 23 46 15 8 8 0 0 69 15 13
2014 GL-05 18 36 28 13 3 3 0 56 16 40
2014 GL-06 13 45 27 6 4 4 2 61 11 56
2014 GL-07 12 49 39 0 0 0 0 61 0 17
2014 GL-08 10 42 18 17 8 4 0 54 26 25
2014 GL-09 18 31 26 13 13 0 0 49 26 39
2014 GL-10 29 43 21 0 0 0 7 77 0 14
2011 GL 20 39 23 10 5 4 0 61 15 368
2011 GL-01 62 38 0 0 0 0 0 100 0 13
2011 GL-03 21 39 21 11 4 4 0 63 15 28
2011 GL-04 29 39 15 5 7 5 0 72 13 41
2011 GL-05 19 41 25 8 3 3 0 62 11 63
2011 GL-06 14 30 25 20 7 5 0 45 29 44
2011 GL-07 16 37 33 10 0 4 0 55 10 51
2011 GL-08 15 51 13 5 8 8 0 72 14 39
2011 GL-09 12 39 27 15 7 0 0 51 22 41
2011 GL-10 14 36 36 5 9 0 0 50 14 22
2011 GL-11 8 58 17 8 0 8 0 73 9 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 30 38 18 8 4 1 1 69 12 182
2017 GL-05 23 37 25 7 0 3 6 65 8 36
2017 GL-06 33 33 23 7 3 0 0 67 10 56
2017 GL-07 16 44 40 0 0 0 0 60 0 13
2017 GL-08 40 40 0 20 0 0 0 80 20 15
2017 GL-09 33 42 7 11 7 0 0 75 18 28
2017 GL-10 33 38 10 5 10 5 0 75 15 21
2014 GL 30 44 17 4 3 2 1 76 7 223
2014 GL-03 30 60 10 0 0 0 0 90 0 10
2014 GL-04 23 38 31 0 8 0 0 62 8 13
2014 GL-05 33 42 20 0 0 3 3 79 0 40
2014 GL-06 22 53 14 4 4 2 2 78 7 56
2014 GL-07 31 31 33 0 0 6 0 65 0 17
2014 GL-08 25 62 0 8 0 4 0 91 9 25
2014 GL-09 33 33 18 8 5 3 0 68 13 39
2014 GL-10 43 29 21 7 0 0 0 71 7 14
2011 GL 31 38 17 5 2 5 1 73 8 368
2011 GL-01 38 23 15 8 0 15 0 73 9 13
2011 GL-03 25 43 25 0 4 0 4 70 4 28
2011 GL-04 51 27 17 0 0 5 0 82 0 41
2011 GL-05 25 41 8 6 10 10 0 74 18 63
2011 GL-06 32 25 30 7 2 5 0 60 10 44
2011 GL-07 24 43 25 0 0 6 2 72 0 51
2011 GL-08 33 41 13 8 0 5 0 78 8 39
2011 GL-09 24 44 15 12 2 2 0 70 15 41
2011 GL-10 23 41 23 9 0 0 5 67 10 22
2011 GL-11 17 67 0 17 0 0 0 83 17 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 26 37 12 12 10 3 1 65 22 182
2017 GL-05 28 28 14 16 8 6 0 60 25 36
2017 GL-06 20 43 11 10 11 4 0 66 22 56
2017 GL-07 24 16 36 24 0 0 0 40 24 13
2017 GL-08 40 20 13 7 20 0 0 60 27 15
2017 GL-09 29 44 4 6 11 4 4 78 18 28
2017 GL-10 24 48 10 10 10 0 0 71 19 21
2014 GL 33 36 17 4 6 3 1 72 10 223
2014 GL-03 50 30 20 0 0 0 0 80 0 10
2014 GL-04 31 38 15 0 8 0 8 75 8 13
2014 GL-05 33 28 19 8 10 3 0 63 18 40
2014 GL-06 23 44 14 5 9 4 0 70 15 56
2014 GL-07 31 45 24 0 0 0 0 76 0 17
2014 GL-08 31 44 13 4 0 8 0 82 5 25
2014 GL-09 31 31 21 5 5 3 5 67 11 39
2014 GL-10 64 14 14 0 7 0 0 79 7 14
2011 GL 28 34 17 8 4 7 2 68 13 367
2011 GL-01 38 8 31 8 0 15 0 55 9 13
2011 GL-03 25 32 11 11 14 4 4 62 27 28
2011 GL-04 39 24 15 12 0 5 5 70 14 41
2011 GL-05 24 41 13 11 3 8 0 71 16 63
2011 GL-06 28 28 19 7 7 12 0 63 16 43
2011 GL-07 18 45 24 8 0 6 0 67 8 51
2011 GL-08 36 28 23 3 5 3 3 68 8 39
2011 GL-09 17 46 17 10 2 5 2 68 13 41
2011 GL-10 32 36 5 9 14 0 5 71 24 22
2011 GL-11 42 33 17 0 0 8 0 82 0 12
2008 GL 28 37 13 9 8 4 1 69 18 268
2008 GL-01 42 23 12 15 4 4 0 68 20 26
2008 GL-03 21 58 11 5 5 0 0 79 11 19
2008 GL-04 9 55 27 0 0 9 0 70 0 11
2008 GL-05 23 33 5 23 10 5 0 59 35 39
2008 GL-06 30 30 17 10 7 3 3 64 18 30
2008 GL-07 16 42 23 3 13 3 0 60 17 31
2008 GL-08 40 40 5 10 0 5 0 84 11 20
2008 GL-09 17 48 17 10 3 3 0 68 14 29
2008 GL-10 42 21 8 0 13 13 4 75 15 24
2008 GL-11 21 43 7 0 21 7 0 69 23 14

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 18 34 29 6 8 5 0 55 15 182
2017 GL-05 17 25 39 6 7 6 0 45 14 36
2017 GL-06 10 32 32 9 6 11 0 48 17 56
2017 GL-07 8 84 0 0 8 0 0 92 8 13
2017 GL-08 20 33 33 0 13 0 0 53 13 15
2017 GL-09 33 11 25 9 18 4 0 45 28 28
2017 GL-10 19 52 24 0 5 0 0 71 5 21
2014 GL 23 38 20 8 6 4 2 64 15 222
2014 GL-03 30 40 20 0 0 10 0 78 0 10
2014 GL-04 8 62 23 0 8 0 0 69 8 13
2014 GL-05 21 37 18 10 8 5 0 61 19 39
2014 GL-06 16 36 24 11 5 4 4 56 17 56
2014 GL-07 18 49 27 0 0 6 0 72 0 17
2014 GL-08 27 38 18 4 4 4 4 71 9 25
2014 GL-09 23 33 15 10 13 3 3 59 24 39
2014 GL-10 36 21 29 7 0 7 0 62 8 14
2011 GL 18 37 24 8 5 6 1 60 14 368
2011 GL-01 8 31 46 8 0 8 0 42 8 13
2011 GL-03 24 31 31 3 3 7 0 59 7 29
2011 GL-04 24 39 15 7 0 10 5 74 9 41
2011 GL-05 8 43 29 10 6 3 2 53 17 63
2011 GL-06 16 39 23 14 7 2 0 56 21 44
2011 GL-07 18 37 29 6 4 6 0 58 10 51
2011 GL-08 41 23 21 3 5 5 3 69 8 39
2011 GL-09 7 46 20 10 10 7 0 58 21 41
2011 GL-10 14 27 27 5 14 9 5 47 21 22
2011 GL-11 25 50 8 8 0 8 0 82 9 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 22 29 15 16 13 4 2 53 31 180
2017 GL-05 20 20 17 26 7 3 6 44 37 35
2017 GL-06 17 34 14 11 20 2 2 53 32 55
2017 GL-07 24 28 24 16 8 0 0 52 24 13
2017 GL-08 20 13 7 27 7 27 0 46 45 15
2017 GL-09 22 35 18 11 11 4 0 59 23 28
2017 GL-10 29 29 14 14 14 0 0 57 29 21
2014 GL 23 34 21 10 10 2 0 58 20 223
2014 GL-03 30 40 10 10 10 0 0 70 20 10
2014 GL-04 31 46 15 0 8 0 0 77 8 13
2014 GL-05 20 30 28 5 14 3 0 52 19 40
2014 GL-06 15 29 29 13 13 0 2 45 26 56
2014 GL-07 18 49 18 12 2 0 0 67 14 17
2014 GL-08 13 44 23 8 4 8 0 62 14 25
2014 GL-09 26 33 13 13 13 3 0 61 26 39
2014 GL-10 50 14 7 21 7 0 0 64 29 14
2011 GL 20 26 17 14 12 10 1 52 29 369
2011 GL-01 31 8 23 8 15 15 0 45 27 13
2011 GL-03 17 31 10 10 28 3 0 50 39 29
2011 GL-04 20 27 20 15 7 10 2 53 25 41
2011 GL-05 14 24 19 13 17 11 2 44 35 63
2011 GL-06 16 23 18 20 9 14 0 45 34 44
2011 GL-07 22 25 14 24 10 6 0 50 35 51
2011 GL-08 31 26 13 8 10 13 0 65 21 39
2011 GL-09 10 41 20 12 7 10 0 57 22 41
2011 GL-10 27 27 27 0 5 9 5 63 5 22
2011 GL-11 17 17 17 33 8 8 0 36 45 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 60 20 7 2 2 1 8 87 5 182
2017 GL-05 59 17 6 0 3 3 13 90 3 36
2017 GL-06 68 17 7 2 0 0 7 91 2 56
2017 GL-07 68 32 0 0 0 0 0 100 0 13
2017 GL-08 53 7 13 7 0 0 20 75 8 15
2017 GL-09 64 25 7 0 4 0 0 89 4 28
2017 GL-10 62 14 5 0 10 0 10 84 11 21
2014 GL 65 17 5 1 1 2 9 92 2 222
2014 GL-03 60 30 0 0 0 0 10 100 0 10
2014 GL-04 33 33 8 0 8 0 17 80 10 12
2014 GL-05 69 11 5 0 0 3 13 94 0 40
2014 GL-06 68 9 12 2 0 0 9 85 2 56
2014 GL-07 55 33 0 0 0 6 6 100 0 17
2014 GL-08 73 21 4 0 0 1 0 96 0 25
2014 GL-09 59 21 3 3 3 3 10 91 6 39
2014 GL-10 86 14 0 0 0 0 0 100 0 14

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 66 20 5 2 1 2 5 92 3 182
2017 GL-05 73 17 0 0 0 3 7 100 0 36
2017 GL-06 70 19 7 0 0 2 2 93 0 56
2017 GL-07 68 24 8 0 0 0 0 92 0 13
2017 GL-08 60 7 13 0 7 0 13 77 8 15
2017 GL-09 69 27 0 0 4 0 0 96 4 28
2017 GL-10 67 14 0 5 0 5 10 94 6 21
2014 GL 70 19 3 0 1 3 4 96 1 222
2014 GL-03 60 20 0 0 0 10 10 100 0 10
2014 GL-04 50 33 0 0 8 0 8 91 9 12
2014 GL-05 70 20 0 0 0 5 5 100 0 40
2014 GL-06 73 14 9 0 2 2 0 89 2 56
2014 GL-07 57 37 0 0 0 0 6 100 0 17
2014 GL-08 70 21 0 0 0 8 0 100 0 25
2014 GL-09 67 21 0 0 3 3 8 97 3 39
2014 GL-10 93 0 7 0 0 0 0 93 0 14
2011 GL 72 15 4 1 1 2 5 93 2 366
2011 GL-01 92 8 0 0 0 0 0 100 0 13
2011 GL-03 57 14 7 11 4 0 7 77 15 28
2011 GL-04 80 10 5 0 0 0 5 95 0 41
2011 GL-05 71 19 0 0 2 2 6 98 2 63
2011 GL-06 68 23 5 0 0 2 2 95 0 44
2011 GL-07 69 14 8 0 4 2 4 88 4 51
2011 GL-08 82 8 3 0 0 0 8 97 0 39
2011 GL-09 70 15 5 0 0 8 3 94 0 40
2011 GL-10 64 23 5 0 5 0 5 90 5 22
2011 GL-11 67 8 8 0 0 8 8 90 0 12
2008 GL 71 16 5 0 1 3 4 94 1 268
2008 GL-01 73 4 4 0 4 0 15 91 5 26
2008 GL-03 72 11 11 0 0 0 6 88 0 18
2008 GL-04 73 27 0 0 0 0 0 100 0 11
2008 GL-05 74 15 0 0 3 5 3 97 3 39
2008 GL-06 70 17 7 0 0 3 3 93 0 30
2008 GL-07 65 29 6 0 0 0 0 94 0 31
2008 GL-08 75 5 20 0 0 0 0 80 0 20
2008 GL-09 76 17 3 0 0 3 0 96 0 29
2008 GL-10 75 17 0 0 0 0 8 100 0 24
2008 GL-11 71 21 0 0 0 7 0 100 0 14

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 14 29 23 14 16 3 1 45 31 181
2017 GL-05 25 14 28 14 16 3 0 41 30 36
2017 GL-06 12 21 26 16 17 6 2 36 36 55
2017 GL-07 16 64 0 8 12 0 0 80 20 13
2017 GL-08 13 40 20 7 7 13 0 62 15 15
2017 GL-09 7 33 18 24 18 0 0 40 42 28
2017 GL-10 10 33 24 14 19 0 0 43 33 21
2014 GL 16 30 23 15 12 3 2 47 29 222
2014 GL-03 20 20 40 10 0 0 10 44 11 10
2014 GL-04 8 42 25 17 8 0 0 50 25 12
2014 GL-05 20 19 28 10 15 5 3 42 28 40
2014 GL-06 11 29 20 23 14 2 2 41 38 56
2014 GL-07 18 31 37 6 8 0 0 49 14 17
2014 GL-08 21 31 17 8 10 8 4 60 21 25
2014 GL-09 10 28 23 18 21 0 0 38 38 39
2014 GL-10 21 43 14 14 7 0 0 64 21 14
2011 GL 21 34 16 14 11 3 1 57 26 368
2011 GL-01 46 15 8 23 8 0 0 62 31 13
2011 GL-03 21 32 4 18 18 4 4 58 38 28
2011 GL-04 32 34 12 17 2 0 2 68 20 41
2011 GL-05 16 35 14 14 14 6 0 54 31 63
2011 GL-06 16 30 27 9 14 5 0 48 24 44
2011 GL-07 25 35 12 18 8 2 0 62 26 51
2011 GL-08 28 38 8 8 13 0 5 70 22 39
2011 GL-09 7 27 32 20 7 7 0 37 29 41
2011 GL-10 14 36 27 5 18 0 0 50 23 22
2011 GL-11 8 58 8 17 8 0 0 67 25 12
2008 GL 11 35 19 17 15 2 2 48 33 268
2008 GL-01 4 24 20 24 12 12 4 33 43 25
2008 GL-03 5 26 21 26 11 5 5 35 41 19
2008 GL-04 18 45 27 9 0 0 0 64 9 11
2008 GL-05 8 31 8 18 31 0 5 41 51 39
2008 GL-06 7 37 27 10 17 0 3 45 28 30
2008 GL-07 13 29 19 13 26 0 0 42 39 31
2008 GL-08 10 80 5 0 0 0 5 95 0 20
2008 GL-09 3 24 34 24 7 7 0 30 33 29
2008 GL-10 8 33 13 38 8 0 0 42 46 24
2008 GL-11 21 50 7 7 14 0 0 71 21 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 14 20 17 19 22 4 4 37 45 181
2017 GL-05 23 17 17 20 14 4 6 44 38 36
2017 GL-06 12 17 18 19 28 4 2 30 50 56
2017 GL-07 16 48 16 8 12 0 0 64 20 13
2017 GL-08 0 21 29 7 14 14 14 30 30 14
2017 GL-09 7 20 7 29 33 4 0 28 64 28
2017 GL-10 14 14 10 29 24 0 10 32 58 21
2014 GL 10 23 23 12 27 3 1 35 41 222
2014 GL-03 10 30 30 0 20 0 10 44 22 10
2014 GL-04 0 33 17 25 25 0 0 33 50 12
2014 GL-05 20 10 24 18 23 5 0 32 43 40
2014 GL-06 11 25 11 18 33 0 2 37 52 56
2014 GL-07 6 24 43 6 8 12 0 35 16 17
2014 GL-08 4 23 30 8 31 4 0 28 41 25
2014 GL-09 3 23 26 5 36 5 3 28 44 39
2014 GL-10 14 21 29 7 29 0 0 36 36 14
2011 GL 16 21 18 14 25 2 3 39 41 368
2011 GL-01 46 15 8 15 15 0 0 62 31 13
2011 GL-03 21 14 14 18 29 0 4 37 48 28
2011 GL-04 29 27 10 15 15 2 2 59 31 41
2011 GL-05 13 14 19 19 29 3 3 29 51 63
2011 GL-06 14 18 23 11 32 0 2 33 44 44
2011 GL-07 16 25 20 10 25 2 2 43 37 51
2011 GL-08 15 21 26 8 26 0 5 38 35 39
2011 GL-09 7 27 15 20 27 2 2 36 49 41
2011 GL-10 5 23 18 14 36 5 0 29 52 22
2011 GL-11 0 25 33 33 8 0 0 25 42 12
2008 GL 8 23 16 19 29 4 2 33 51 269
2008 GL-01 4 27 12 19 15 12 12 40 45 26
2008 GL-03 5 11 11 32 32 11 0 18 71 19
2008 GL-04 18 36 9 36 0 0 0 55 36 11
2008 GL-05 5 28 10 15 38 0 3 34 55 39
2008 GL-06 10 20 13 30 23 0 3 31 55 30
2008 GL-07 0 32 10 19 35 3 0 33 57 31
2008 GL-08 5 25 15 5 45 5 0 32 53 20
2008 GL-09 7 17 10 17 41 7 0 26 63 29
2008 GL-10 4 13 25 17 38 0 4 17 57 24
2008 GL-11 14 14 50 14 7 0 0 29 21 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 17 37 21 9 12 3 0 56 22 181
2017 GL-05 23 29 14 9 16 9 0 57 27 35
2017 GL-06 7 32 27 13 15 6 0 42 29 56
2017 GL-07 16 48 16 8 12 0 0 64 20 13
2017 GL-08 20 33 20 20 7 0 0 53 27 15
2017 GL-09 18 40 22 6 15 0 0 58 20 28
2017 GL-10 24 57 14 0 5 0 0 81 5 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 29 39 19 5 5 2 1 71 10 182
2017 GL-05 20 53 14 10 3 0 0 73 13 36
2017 GL-06 29 32 22 6 7 4 0 63 13 56
2017 GL-07 36 48 16 0 0 0 0 84 0 13
2017 GL-08 40 27 27 0 7 0 0 67 7 15
2017 GL-09 36 33 18 2 7 4 0 72 10 28
2017 GL-10 29 38 14 5 5 5 5 74 11 21
2014 GL 35 37 14 4 3 4 3 78 7 222
2014 GL-03 30 30 10 0 0 10 20 86 0 10
2014 GL-04 42 25 25 0 8 0 0 67 8 12
2014 GL-05 30 49 10 5 0 5 0 84 5 40
2014 GL-06 32 34 15 7 5 2 4 70 13 56
2014 GL-07 33 37 24 0 0 6 0 74 0 17
2014 GL-08 23 44 21 4 0 8 0 72 5 25
2014 GL-09 38 33 13 3 5 3 5 78 8 39
2014 GL-10 57 36 7 0 0 0 0 93 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 32 39 17 6 4 1 1 72 11 182
2017 GL-05 37 28 20 10 6 0 0 65 16 36
2017 GL-06 27 37 26 6 5 0 0 64 10 56
2017 GL-07 24 64 8 4 0 0 0 88 4 13
2017 GL-08 13 60 7 7 7 7 0 79 14 15
2017 GL-09 44 35 7 7 4 4 0 81 11 28
2017 GL-10 33 43 14 0 5 0 5 80 5 21
2014 GL 34 38 16 4 4 2 1 75 9 222
2014 GL-03 50 30 0 0 0 10 10 100 0 10
2014 GL-04 33 42 17 0 8 0 0 75 8 12
2014 GL-05 33 42 15 5 5 0 0 75 10 40
2014 GL-06 36 26 22 7 7 0 2 63 15 56
2014 GL-07 18 55 21 0 0 6 0 78 0 17
2014 GL-08 23 55 13 1 0 8 0 85 2 25
2014 GL-09 36 36 15 5 5 3 0 74 11 39
2014 GL-10 43 36 21 0 0 0 0 79 0 14
2011 GL 29 40 17 5 3 5 0 73 9 367
2011 GL-01 46 15 8 8 8 15 0 73 18 13
2011 GL-03 34 28 24 3 7 3 0 64 11 29
2011 GL-04 33 45 5 10 0 8 0 84 11 40
2011 GL-05 27 38 22 5 3 5 0 68 8 63
2011 GL-06 27 41 16 7 2 7 0 73 10 44
2011 GL-07 25 48 21 2 0 4 0 76 2 52
2011 GL-08 28 46 13 3 5 5 0 78 8 39
2011 GL-09 25 40 18 8 8 3 0 67 15 40
2011 GL-10 32 36 23 9 0 0 0 68 9 22
2011 GL-11 25 33 33 0 0 8 0 64 0 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 35 37 12 7 7 1 0 73 15 182
2017 GL-05 37 37 3 11 7 6 0 78 19 36
2017 GL-06 32 34 18 7 8 0 0 66 16 56
2017 GL-07 24 60 16 0 0 0 0 84 0 13
2017 GL-08 27 33 27 7 7 0 0 60 13 15
2017 GL-09 40 35 7 11 7 0 0 75 18 28
2017 GL-10 38 43 10 0 10 0 0 81 10 21
2014 GL 39 42 11 4 4 0 0 81 8 222
2014 GL-03 50 40 10 0 0 0 0 90 0 10
2014 GL-04 33 58 0 0 8 0 0 92 8 12
2014 GL-05 43 39 8 5 5 0 0 82 10 40
2014 GL-06 38 41 11 5 5 0 0 78 11 56
2014 GL-07 24 49 24 2 0 0 0 73 2 17
2014 GL-08 27 55 6 8 0 4 0 85 9 25
2014 GL-09 38 28 23 5 5 0 0 67 10 39
2014 GL-10 57 43 0 0 0 0 0 100 0 14
2011 GL 38 37 15 5 4 1 0 76 9 368
2011 GL-01 69 15 0 8 8 0 0 85 15 13
2011 GL-03 38 34 14 7 7 0 0 72 14 29
2011 GL-04 41 41 10 7 0 0 0 83 7 41
2011 GL-05 32 50 11 5 2 0 0 82 6 62
2011 GL-06 34 34 23 5 5 0 0 68 9 44
2011 GL-07 29 35 25 4 6 2 0 65 10 52
2011 GL-08 44 36 8 8 3 0 3 82 11 39
2011 GL-09 37 32 20 2 7 2 0 70 10 41
2011 GL-10 45 27 18 5 5 0 0 73 9 22
2011 GL-11 25 58 17 0 0 0 0 83 0 12
2008 GL 32 38 13 9 8 1 0 70 17 268
2008 GL-01 42 31 12 8 4 4 0 76 12 26
2008 GL-03 26 53 5 5 11 0 0 79 16 19
2008 GL-04 36 45 9 9 0 0 0 82 9 11
2008 GL-05 31 31 18 10 8 3 0 63 18 39
2008 GL-06 27 37 13 10 13 0 0 63 23 30
2008 GL-07 19 32 19 19 10 0 0 52 29 31
2008 GL-08 35 50 0 5 10 0 0 85 15 20
2008 GL-09 24 41 21 10 3 0 0 66 14 29
2008 GL-10 35 39 17 0 9 0 0 74 9 23
2008 GL-11 50 29 7 7 7 0 0 79 14 14

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 28 36 18 10 8 0 1 64 17 182
2017 GL-05 31 37 17 6 7 0 3 70 13 36
2017 GL-06 21 42 14 13 10 0 0 63 23 56
2017 GL-07 40 24 28 8 0 0 0 64 8 13
2017 GL-08 20 33 33 7 7 0 0 53 13 15
2017 GL-09 29 25 16 15 15 0 0 54 29 28
2017 GL-10 29 38 29 0 5 0 0 67 5 21
2014 GL 29 37 18 7 8 0 0 66 15 222
2014 GL-03 50 40 10 0 0 0 0 90 0 10
2014 GL-04 33 50 8 0 8 0 0 83 8 12
2014 GL-05 30 42 15 8 5 0 0 72 13 40
2014 GL-06 23 40 20 7 6 2 2 65 14 56
2014 GL-07 24 31 37 0 8 0 0 55 8 17
2014 GL-08 18 44 17 13 8 0 0 62 21 25
2014 GL-09 28 21 26 10 15 0 0 49 26 39
2014 GL-10 43 43 7 0 7 0 0 86 7 14
2011 GL 32 36 19 8 4 1 1 69 12 370
2011 GL-01 62 15 8 15 0 0 0 77 15 13
2011 GL-03 34 24 17 14 10 0 0 59 24 29
2011 GL-04 41 39 12 2 2 2 0 83 5 41
2011 GL-05 27 43 17 8 3 2 0 71 11 63
2011 GL-06 30 36 23 7 5 0 0 66 11 44
2011 GL-07 25 31 27 10 6 0 2 57 16 52
2011 GL-08 38 33 18 8 0 0 3 74 8 39
2011 GL-09 27 44 20 7 2 0 0 71 10 41
2011 GL-10 27 41 14 14 5 0 0 68 18 22
2011 GL-11 17 42 33 8 0 0 0 58 8 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 27 38 18 10 7 1 0 65 17 182
2017 GL-05 34 37 11 16 3 0 0 70 18 36
2017 GL-06 21 42 18 9 10 0 0 63 19 56
2017 GL-07 24 40 28 8 0 0 0 64 8 13
2017 GL-08 27 20 33 7 7 7 0 50 14 15
2017 GL-09 22 36 20 11 11 0 0 58 22 28
2017 GL-10 29 38 24 0 10 0 0 67 10 21
2014 GL 23 43 18 8 7 1 0 67 16 220
2014 GL-03 30 50 0 10 0 10 0 89 11 10
2014 GL-04 17 58 8 8 8 0 0 75 17 12
2014 GL-05 28 47 15 5 5 0 0 75 10 40
2014 GL-06 18 45 18 13 4 2 0 65 17 55
2014 GL-07 24 24 43 6 2 0 0 49 8 17
2014 GL-08 18 42 18 13 8 0 0 61 21 25
2014 GL-09 24 32 24 3 18 0 0 55 21 38
2014 GL-10 36 43 7 7 7 0 0 79 14 14
2011 GL 30 35 21 10 4 1 0 65 14 369
2011 GL-01 62 8 23 0 8 0 0 69 8 13
2011 GL-03 38 24 17 17 3 0 0 62 21 29
2011 GL-04 37 37 17 7 2 0 0 73 10 41
2011 GL-05 27 41 13 16 2 2 0 69 18 63
2011 GL-06 25 41 23 7 5 0 0 66 11 44
2011 GL-07 23 29 38 6 4 0 0 52 10 52
2011 GL-08 36 31 13 15 3 3 0 68 18 39
2011 GL-09 17 49 22 5 7 0 0 66 12 41
2011 GL-10 36 18 23 23 0 0 0 55 23 22
2011 GL-11 8 58 25 8 0 0 0 67 8 12
2008 GL 21 44 16 11 7 0 0 66 18 268
2008 GL-01 31 42 8 8 8 4 0 76 16 26
2008 GL-03 11 63 16 5 5 0 0 74 11 19
2008 GL-04 27 55 9 9 0 0 0 82 9 11
2008 GL-05 10 38 26 18 8 0 0 49 26 39
2008 GL-06 20 53 10 13 3 0 0 73 17 30
2008 GL-07 19 39 16 10 16 0 0 58 26 31
2008 GL-08 15 60 15 10 0 0 0 75 10 20
2008 GL-09 21 41 17 10 10 0 0 62 21 29
2008 GL-10 26 43 13 13 4 0 0 70 17 23
2008 GL-11 36 43 14 0 7 0 0 79 7 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 31 29 22 5 8 4 1 63 13 181
2017 GL-05 42 17 20 6 7 8 0 65 14 36
2017 GL-06 24 36 21 2 13 4 0 62 15 56
2017 GL-07 32 48 20 0 0 0 0 80 0 13
2017 GL-08 33 27 33 0 0 7 0 64 0 15
2017 GL-09 25 20 29 7 11 4 4 49 20 28
2017 GL-10 33 33 10 14 5 0 5 70 20 21
2014 GL 31 33 15 8 5 5 2 69 15 222
2014 GL-03 60 30 0 10 0 0 0 90 10 10
2014 GL-04 17 58 17 0 8 0 0 75 8 12
2014 GL-05 31 38 10 5 8 5 3 75 14 40
2014 GL-06 29 27 17 11 4 9 4 64 16 56
2014 GL-07 18 43 14 6 12 6 0 65 20 17
2014 GL-08 28 38 13 13 0 4 4 72 14 25
2014 GL-09 33 23 18 13 3 8 3 63 17 39
2014 GL-10 50 21 21 0 7 0 0 71 7 14
2011 GL 36 29 16 9 6 3 1 68 16 369
2011 GL-01 38 15 23 8 15 0 0 54 23 13
2011 GL-03 28 24 17 7 24 0 0 52 31 29
2011 GL-04 54 22 7 10 2 2 2 79 13 41
2011 GL-05 37 24 19 10 5 3 3 64 15 63
2011 GL-06 34 30 16 18 0 2 0 65 19 44
2011 GL-07 35 31 19 8 6 2 0 67 14 52
2011 GL-08 33 41 5 8 5 5 3 81 14 39
2011 GL-09 30 28 28 5 5 5 0 61 11 40
2011 GL-10 36 41 9 0 9 5 0 81 10 22
2011 GL-11 8 33 17 33 0 8 0 45 36 12
2008 GL 25 36 16 10 5 7 0 67 16 269
2008 GL-01 15 27 12 12 15 19 0 52 33 26
2008 GL-03 26 32 16 16 5 5 0 61 22 19
2008 GL-04 18 36 27 9 0 9 0 60 10 11
2008 GL-05 23 46 10 10 5 5 0 73 16 39
2008 GL-06 27 43 10 7 7 7 0 75 14 30
2008 GL-07 26 29 26 10 0 10 0 61 11 31
2008 GL-08 30 35 20 5 0 10 0 72 6 20
2008 GL-09 31 34 14 10 7 3 0 68 18 29
2008 GL-10 29 38 13 13 4 4 0 70 17 24
2008 GL-11 29 43 29 0 0 0 0 71 0 14
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 GL 10 58 32 182
2017 GL-05 6 68 27 36
2017 GL-06 9 52 39 56
2017 GL-07 0 80 20 13
2017 GL-08 13 53 33 15
2017 GL-09 18 47 35 28
2017 GL-10 10 71 19 21
2014 GL 22 53 26 222
2014 GL-04 25 33 42 12
2014 GL-05 15 62 23 40
2014 GL-06 18 50 32 56
2014 GL-07 12 61 27 17
2014 GL-08 30 62 8 25
2014 GL-09 33 38 28 39
2014 GL-10 14 57 29 14
2011 GL 18 58 24 369
2011 GL-01 15 31 54 13
2011 GL-03 24 45 31 29
2011 GL-04 23 40 38 40
2011 GL-05 11 67 22 63
2011 GL-06 14 57 30 44
2011 GL-07 17 58 25 52
2011 GL-08 21 59 21 39
2011 GL-09 20 71 10 41
2011 GL-10 18 77 5 22
2011 GL-11 17 58 25 12

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 GL 23 32 12 6 12 15 18
2014 GL 42 8 8 13 9999 29 48
2014 GL-06 60 20 0 0 9999 20 10
2014 GL-09 46 0 8 23 9999 23 13
2011 GL 31 33 17 11 9999 8 64
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GL 27 73 182
2017 GL-05 21 79 36
2017 GL-06 26 74 56
2017 GL-07 36 64 13
2017 GL-08 33 67 15
2017 GL-09 29 71 28
2017 GL-10 29 71 21
2014 GL 17 83 222
2014 GL-03 0 100 10
2014 GL-04 0 100 12
2014 GL-05 13 87 39
2014 GL-06 29 71 56
2014 GL-09 18 82 39

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 GL 59 50
2017 GL-06 57 15
2014 GL 62 38
2014 GL-06 56 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 GL 55 50
2017 GL-06 68 15
2014 GL 47 38
2014 GL-06 56 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 GL 10 50

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 GL 0 50
2017 GL-06 0 15
2014 GL 0 38
2014 GL-06 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 GL-06 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 GL-06 0 15
2014 GL-06 0 16

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 GL 0 50
2017 GL-06 0 15
2014 GL-06 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 GL 48 50
2017 GL-06 46 15
2014 GL 45 38
2014 GL-06 44 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 GL 47 50
2017 GL-06 82 15
2014 GL 32 38
2014 GL-06 44 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 GL 44 50
2017 GL-06 54 15
2014 GL 44 38
2014 GL-06 38 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 GL 38 50
2017 GL-06 46 15
2014 GL 24 38

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 GL 38 50
2017 GL-06 57 15
2014 GL 28 38
2014 GL-06 31 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 GL 60 50
2017 GL-06 57 15
2014 GL 56 38
2014 GL-06 56 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 GL 36 50
2017 GL-06 54 15
2014 GL 34 38

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 GL 0 50
2017 GL-06 0 15
2014 GL 0 38
2014 GL-06 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 GL 12 50

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 GL 15 50

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 GL 39 50
2017 GL-06 54 15
2014 GL 35 38
2014 GL-06 44 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 GL 27 50
2017 GL-06 39 15
2014 GL 34 38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 GL 57 49
2017 GL-06 61 15
2014 GL 59 38
2014 GL-06 56 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 GL 27 49
2017 GL-06 32 15
2014 GL 25 38

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 GL 20 49
2014 GL 28 38

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 GL 14 49
2017 GL-06 0 15
2014 GL 22 38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 GL 30 49
2017 GL-06 39 15
2014 GL 19 38

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 GL 16 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 GL 22 45
2017 GL-06 35 14
2014 GL 17 32

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 GL 12 45
2014 GL-06 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 GL 11 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 GL 21 45
2014 GL 26 32

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 GL 33 45
2017 GL-06 58 14
2014 GL 26 32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 GL 50 45
2017 GL-06 62 14
2014 GL 65 32
2014 GL-06 71 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 GL 0 45
2017 GL-06 0 14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 GL 13 45
2014 GL-06 0 14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GL 96 4 50
2017 GL-06 93 7 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 20 24 20 9 12 14 1 51 25 182
2017 GL-05 17 14 28 7 8 25 0 41 21 36
2017 GL-06 18 25 20 7 14 15 0 51 25 56
2017 GL-07 0 24 32 16 20 8 0 26 39 13
2017 GL-08 20 27 7 7 7 27 7 70 20 15
2017 GL-09 29 33 7 13 15 4 0 64 28 28
2017 GL-10 19 29 33 5 14 0 0 48 19 21
2014 GL 17 27 24 5 8 13 5 54 16 223
2014 GL-03 20 30 0 0 10 30 10 83 17 10
2014 GL-04 8 25 42 0 0 17 8 44 0 12
2014 GL-05 15 19 30 3 5 18 10 47 11 40
2014 GL-06 16 22 27 9 14 7 5 43 26 56
2014 GL-07 12 37 24 6 2 18 0 60 10 17
2014 GL-08 6 51 17 10 4 13 0 64 16 25
2014 GL-09 18 26 21 5 13 13 5 53 22 39
2014 GL-10 29 29 29 0 7 7 0 62 8 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 27 35 16 8 8 6 1 66 17 180
2017 GL-05 20 42 17 10 8 3 0 64 19 36
2017 GL-06 27 30 15 8 12 8 0 62 21 55
2017 GL-07 16 52 24 8 0 0 0 68 8 13
2017 GL-08 20 33 7 0 7 27 7 80 10 15
2017 GL-09 40 25 11 13 7 4 0 68 21 28
2017 GL-10 25 35 25 10 5 0 0 60 15 20
2014 GL 27 35 18 7 5 6 2 67 13 223
2014 GL-03 50 20 0 10 0 10 10 88 13 10
2014 GL-04 0 50 25 0 8 8 8 60 10 12
2014 GL-05 31 30 23 5 3 5 3 67 8 40
2014 GL-06 22 32 22 11 11 2 2 55 22 56
2014 GL-07 18 49 18 2 0 12 0 77 2 17
2014 GL-08 18 51 18 4 0 8 0 75 5 25
2014 GL-09 28 26 18 8 8 10 3 62 18 39
2014 GL-10 43 50 0 7 0 0 0 93 7 14
2011 GL 34 36 15 7 3 5 0 74 11 369
2011 GL-01 62 8 15 15 0 0 0 69 15 13
2011 GL-03 25 36 18 7 7 4 4 65 15 28
2011 GL-04 39 29 17 5 0 10 0 76 5 41
2011 GL-05 27 46 13 8 2 5 0 77 10 63
2011 GL-06 30 36 11 16 2 5 0 69 19 44
2011 GL-07 31 40 15 4 6 4 0 74 10 52
2011 GL-08 41 26 13 8 3 10 0 74 11 39
2011 GL-09 24 49 17 5 5 0 0 73 10 41
2011 GL-10 50 14 23 5 5 5 0 67 10 22
2011 GL-11 42 42 8 0 0 8 0 91 0 12
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 21 50 15 7 2 5 1 75 10 180
2017 GL-05 17 35 23 8 3 14 0 61 13 36
2017 GL-06 25 42 22 6 4 2 0 68 9 56
2017 GL-07 8 76 0 16 0 0 0 84 16 13
2017 GL-08 14 57 7 7 0 7 7 83 8 14
2017 GL-09 18 64 11 7 0 0 0 82 7 28
2017 GL-10 29 62 5 0 5 0 0 90 5 21
2014 GL 15 51 16 8 2 6 0 72 11 223
2014 GL-03 30 30 40 0 0 0 0 60 0 10
2014 GL-04 0 50 25 8 8 8 0 55 18 12
2014 GL-05 10 51 14 8 10 5 3 66 19 40
2014 GL-06 17 38 20 14 0 11 0 62 16 56
2014 GL-07 6 69 6 18 0 0 0 76 18 17
2014 GL-08 1 77 13 4 0 4 0 82 4 25
2014 GL-09 26 49 15 3 0 8 0 81 3 39
2014 GL-10 29 57 7 7 0 0 0 86 7 14
2011 GL 22 49 14 7 2 5 1 76 9 368
2011 GL-01 38 23 8 0 0 31 0 89 0 13
2011 GL-03 18 36 11 14 7 11 4 63 25 28
2011 GL-04 20 51 10 7 0 12 0 81 8 41
2011 GL-05 16 51 21 10 2 2 0 68 11 63
2011 GL-06 32 48 7 11 0 2 0 81 12 44
2011 GL-07 15 52 23 4 2 0 4 70 6 52
2011 GL-08 26 44 18 3 5 3 3 73 8 39
2011 GL-09 12 63 12 10 0 2 0 78 10 41
2011 GL-10 27 50 9 0 5 9 0 85 5 22
2011 GL-11 50 50 0 0 0 0 0 100 0 12
2008 GL 22 47 14 6 2 2 6 75 9 268
2008 GL-01 19 19 12 4 4 8 35 67 13 26
2008 GL-03 11 37 26 16 5 0 5 50 22 19
2008 GL-04 10 30 40 10 0 10 0 44 11 10
2008 GL-05 21 51 18 3 8 0 0 72 10 39
2008 GL-06 30 40 23 7 0 0 0 70 7 30
2008 GL-07 10 65 10 13 0 0 3 77 13 31
2008 GL-08 40 40 15 0 0 5 0 84 0 20
2008 GL-09 31 45 10 7 3 0 3 79 11 29
2008 GL-10 38 50 4 8 0 0 0 88 8 24
2008 GL-11 7 79 7 0 0 7 0 92 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 13 31 23 11 7 14 1 52 21 180
2017 GL-05 11 34 11 6 6 32 0 67 17 36
2017 GL-06 8 29 28 14 9 11 0 41 27 55
2017 GL-07 8 52 32 0 0 8 0 65 0 13
2017 GL-08 14 14 36 14 7 7 7 33 25 14
2017 GL-09 22 40 11 16 7 4 0 64 25 28
2017 GL-10 19 19 43 5 10 5 0 40 15 21
2014 GL 8 34 25 10 6 12 4 50 19 222
2014 GL-04 0 25 50 0 8 8 8 30 10 12
2014 GL-05 5 29 30 8 5 15 8 44 16 40
2014 GL-06 9 29 22 19 5 11 5 45 29 56
2014 GL-07 18 31 21 18 0 6 6 56 21 17
2014 GL-08 0 52 18 13 8 8 0 57 23 25
2014 GL-09 5 44 26 5 10 8 3 54 17 39
2014 GL-10 7 43 29 0 7 14 0 58 8 14
2011 GL 14 30 22 13 4 15 2 53 20 368
2011 GL-01 38 0 8 8 8 38 0 63 25 13
2011 GL-03 14 14 25 14 4 25 4 40 25 28
2011 GL-04 17 29 24 5 0 24 0 61 6 41
2011 GL-05 14 27 17 19 5 13 5 50 29 63
2011 GL-06 16 41 20 14 0 9 0 63 15 44
2011 GL-07 4 38 25 15 4 10 4 49 22 52
2011 GL-08 13 33 23 15 3 13 0 53 21 39
2011 GL-09 15 34 24 12 2 12 0 56 17 41
2011 GL-10 18 27 23 5 18 9 0 50 25 22
2011 GL-11 17 33 25 17 0 8 0 55 18 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 35 32 14 7 4 7 1 73 12 180
2017 GL-05 39 28 11 1 0 20 0 84 2 36
2017 GL-06 33 24 25 8 8 4 0 59 16 55
2017 GL-07 16 60 16 8 0 0 0 76 8 13
2017 GL-08 27 33 13 7 0 13 7 75 8 15
2017 GL-09 54 20 11 11 4 0 0 75 15 28
2017 GL-10 29 48 5 10 10 0 0 76 19 21
2014 GL 32 40 16 1 0 9 1 80 2 222
2014 GL-04 33 50 17 0 0 0 0 83 0 12
2014 GL-05 30 34 15 0 0 18 3 81 0 40
2014 GL-06 32 33 18 0 2 13 2 77 2 56
2014 GL-07 31 55 14 0 0 0 0 86 0 17
2014 GL-08 18 61 17 4 0 0 0 79 4 25
2014 GL-09 38 44 10 5 0 3 0 84 5 39
2014 GL-10 50 36 14 0 0 0 0 86 0 14
2011 GL 35 38 11 3 2 11 1 82 6 367
2011 GL-01 38 8 8 0 0 46 0 86 0 13
2011 GL-03 25 32 14 4 7 14 4 70 13 28
2011 GL-04 34 32 15 5 2 12 0 75 8 41
2011 GL-05 40 40 8 3 2 8 0 86 5 63
2011 GL-06 35 37 12 5 2 7 2 79 8 43
2011 GL-07 31 44 15 0 4 6 0 80 4 52
2011 GL-08 36 41 13 0 3 5 3 83 3 39
2011 GL-09 27 49 12 2 2 7 0 82 5 41
2011 GL-10 45 32 5 9 0 9 0 85 10 22
2011 GL-11 42 42 8 0 0 8 0 91 0 12
2008 GL 30 40 12 5 2 8 4 79 7 266
2008 GL-01 16 16 12 8 0 24 24 62 15 25
2008 GL-03 26 32 26 5 0 11 0 65 6 19
2008 GL-04 27 36 18 9 0 9 0 70 10 11
2008 GL-05 37 39 11 3 3 8 0 83 6 38
2008 GL-06 30 47 7 10 0 7 0 82 11 30
2008 GL-07 32 45 10 3 3 6 0 83 7 31
2008 GL-08 30 45 15 0 0 10 0 83 0 20
2008 GL-09 28 45 14 7 0 3 3 78 7 29
2008 GL-10 38 50 4 0 8 0 0 88 8 24
2008 GL-11 36 50 7 0 0 7 0 92 0 14

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 24 34 18 6 6 10 1 66 14 181
2017 GL-05 34 23 17 3 4 20 0 70 9 36
2017 GL-06 25 25 23 7 7 11 2 57 16 56
2017 GL-07 8 76 8 8 0 0 0 84 8 13
2017 GL-08 20 20 20 7 13 13 7 50 25 15
2017 GL-09 23 41 23 6 4 4 0 67 10 27
2017 GL-10 24 43 10 10 10 5 0 70 20 21
2014 GL 19 47 16 5 1 10 1 74 7 222
2014 GL-04 8 58 25 0 8 0 0 67 8 12
2014 GL-05 15 47 13 5 0 18 3 78 6 40
2014 GL-06 20 41 15 5 2 14 2 73 9 56
2014 GL-07 24 49 21 6 0 0 0 73 6 17
2014 GL-08 10 65 17 4 0 4 0 78 4 25
2014 GL-09 21 46 18 8 3 5 0 70 11 39
2014 GL-10 29 57 14 0 0 0 0 86 0 14
2011 GL 26 34 18 5 2 13 0 70 9 368
2011 GL-01 31 15 8 0 0 46 0 86 0 13
2011 GL-03 29 14 32 7 0 14 4 52 9 28
2011 GL-04 20 37 24 5 0 15 0 66 6 41
2011 GL-05 29 38 16 3 6 8 0 72 10 63
2011 GL-06 23 39 16 5 0 18 0 75 6 44
2011 GL-07 21 38 19 12 2 8 0 65 15 52
2011 GL-08 28 46 10 3 3 10 0 83 6 39
2011 GL-09 27 34 20 5 2 12 0 69 8 41
2011 GL-10 36 27 14 9 9 5 0 67 19 22
2011 GL-11 33 25 33 0 0 8 0 64 0 12
2008 GL 24 36 15 12 5 6 2 65 18 266
2008 GL-01 20 16 20 16 4 8 16 47 26 25
2008 GL-03 11 39 33 0 0 11 6 60 0 18
2008 GL-04 18 18 27 18 0 18 0 44 22 11
2008 GL-05 23 33 10 10 13 10 0 63 26 39
2008 GL-06 20 43 10 10 13 3 0 66 24 30
2008 GL-07 26 29 19 19 3 3 0 57 23 31
2008 GL-08 30 40 5 20 5 0 0 70 25 20
2008 GL-09 17 55 21 7 0 0 0 72 7 29
2008 GL-10 33 38 13 13 4 0 0 71 17 24
2008 GL-11 36 50 7 0 0 7 0 92 0 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GL 11 89 181
2017 GL-05 16 84 36
2017 GL-06 9 91 55
2017 GL-08 0 100 15
2017 GL-09 18 82 28
2014 GL 7 93 220
2014 GL-04 0 100 12
2014 GL-06 13 87 55
2014 GL-08 0 100 25
2014 GL-10 0 100 14

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 GL 40 20
2014 GL 37 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 GL 79 20
2014 GL 70 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 GL 0 20
2014 GL 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 GL 0 20

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 GL 0 20

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 GL 0 21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 GL 49 21

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 GL 0 21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 GL 0 21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 GL 0 21
2014 GL 0 14

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 GL 46 21
2014 GL 45 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 GL 31 21

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 GL 0 21
2014 GL 0 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 GL 0 21
2014 GL 0 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 GL 0 21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 GL 54 21
2014 GL 55 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 GL 0 20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 GL 0 20
2014 GL 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 GL 0 20

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 GL 0 20
2014 GL 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 GL 27 20

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 GL 41 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 GL 76 20
2014 GL 40 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 GL 0 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GL 95 5 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 21 25 22 5 6 17 3 58 14 182
2017 GL-05 17 17 31 4 3 25 3 47 10 36
2017 GL-06 16 26 22 4 10 18 4 53 18 56
2017 GL-07 8 24 32 12 0 16 8 42 16 13
2017 GL-08 33 13 7 7 0 33 7 78 11 15
2017 GL-09 25 29 22 9 7 4 4 59 18 28
2017 GL-10 33 33 14 0 14 5 0 70 15 21
2014 GL 19 28 19 5 3 21 4 64 11 222
2014 GL-04 8 33 33 0 8 8 8 50 10 12
2014 GL-05 15 24 23 5 0 20 13 58 8 40
2014 GL-06 20 23 19 11 5 20 2 55 21 56
2014 GL-07 18 43 12 0 2 24 0 81 3 17
2014 GL-08 10 59 17 0 0 14 0 80 0 25
2014 GL-09 21 15 21 5 8 31 0 52 19 39
2014 GL-10 29 43 14 0 0 14 0 83 0 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 33 32 17 4 6 7 2 71 11 180
2017 GL-05 25 35 17 11 0 8 3 68 13 36
2017 GL-06 32 25 25 0 10 7 0 62 11 56
2017 GL-07 16 68 8 0 0 0 8 91 0 13
2017 GL-08 40 20 7 7 0 20 7 82 9 15
2017 GL-09 38 30 15 6 8 4 0 71 14 27
2017 GL-10 33 33 14 0 14 5 0 70 15 21
2014 GL 25 41 14 5 3 10 2 75 9 222
2014 GL-04 8 67 0 0 8 8 8 90 10 12
2014 GL-05 25 36 15 5 3 13 3 73 9 40
2014 GL-06 22 41 16 7 4 9 2 70 12 56
2014 GL-07 24 49 14 0 0 12 0 84 0 17
2014 GL-08 11 63 13 8 0 4 0 78 9 25
2014 GL-09 28 26 18 10 5 13 0 62 18 39
2014 GL-10 43 43 14 0 0 0 0 86 0 14
2011 GL 39 36 11 6 1 6 0 80 8 366
2011 GL-01 77 8 0 8 8 0 0 85 15 13
2011 GL-03 32 36 14 14 0 4 0 70 15 28
2011 GL-04 41 31 5 8 0 13 3 85 9 39
2011 GL-05 37 37 13 8 0 6 0 78 8 63
2011 GL-06 32 41 16 5 0 7 0 78 5 44
2011 GL-07 29 46 12 6 2 6 0 80 8 52
2011 GL-08 45 34 5 5 3 8 0 86 9 38
2011 GL-09 34 44 15 2 2 2 0 80 5 41
2011 GL-10 55 27 9 9 0 0 0 82 9 22
2011 GL-11 33 42 17 0 0 8 0 82 0 12
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 15 20 21 22 21 1 1 35 44 180
2017 GL-05 11 20 18 20 25 3 3 33 48 36
2017 GL-06 24 11 20 29 16 0 0 35 45 55
2017 GL-07 8 20 16 24 32 0 0 28 56 13
2017 GL-08 14 21 14 29 21 0 0 36 50 14
2017 GL-09 11 29 22 16 22 0 0 40 38 28
2017 GL-10 10 14 38 14 19 0 5 25 35 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 23 33 28 9 6 1 1 57 15 181
2017 GL-05 32 45 12 9 0 3 0 79 9 35
2017 GL-06 29 33 24 8 6 0 0 62 14 56
2017 GL-07 16 32 36 16 0 0 0 48 16 13
2017 GL-08 7 33 47 13 0 0 0 40 13 15
2017 GL-09 11 29 46 0 15 0 0 40 15 28
2017 GL-10 10 19 38 14 14 0 5 30 30 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 33 36 15 7 5 2 2 72 13 182
2017 GL-05 42 34 7 6 3 6 3 83 9 36
2017 GL-06 41 33 12 5 6 2 2 77 11 56
2017 GL-07 24 44 8 16 8 0 0 68 24 13
2017 GL-08 13 47 20 13 0 7 0 64 14 15
2017 GL-09 27 36 22 4 11 0 0 64 15 28
2017 GL-10 14 33 29 14 5 0 5 50 20 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 19 31 21 14 13 1 1 51 27 181
2017 GL-05 31 27 25 8 6 3 0 59 14 36
2017 GL-06 23 34 18 15 9 2 0 58 24 55
2017 GL-07 8 36 24 8 24 0 0 44 32 13
2017 GL-08 7 53 20 7 13 0 0 60 20 15
2017 GL-09 15 15 31 22 18 0 0 29 40 28
2017 GL-10 5 24 19 14 29 0 10 32 47 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 49 31 11 1 2 1 4 84 4 182
2017 GL-05 51 30 8 3 0 6 3 88 3 36
2017 GL-06 55 31 8 0 2 0 4 89 2 56
2017 GL-07 48 12 40 0 0 0 0 60 0 13
2017 GL-08 60 27 7 0 0 0 7 93 0 15
2017 GL-09 38 36 18 4 4 0 0 75 7 28
2017 GL-10 43 33 5 0 10 0 10 84 11 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 35 33 18 7 7 1 1 69 13 180
2017 GL-05 37 34 14 4 8 3 0 72 13 36
2017 GL-06 42 32 15 7 5 0 0 73 12 56
2017 GL-07 16 44 40 0 0 0 0 60 0 13
2017 GL-08 47 47 7 0 0 0 0 93 0 15
2017 GL-09 28 38 15 4 11 0 4 69 16 27
2017 GL-10 33 19 19 10 14 0 5 55 25 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 26 42 19 7 6 1 1 68 13 181
2017 GL-05 28 48 8 10 3 3 0 78 13 36
2017 GL-06 31 33 20 6 10 0 0 64 16 56
2017 GL-07 16 56 16 12 0 0 0 72 12 13
2017 GL-08 20 40 33 7 0 0 0 60 7 15
2017 GL-09 11 53 21 4 11 0 0 64 15 27
2017 GL-10 29 33 29 0 5 0 5 65 5 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 27 38 23 5 6 0 1 66 11 181
2017 GL-05 37 34 23 4 3 0 0 70 7 36
2017 GL-06 32 34 21 4 8 0 0 67 12 56
2017 GL-07 16 52 24 8 0 0 0 68 8 13
2017 GL-08 13 60 20 7 0 0 0 73 7 15
2017 GL-09 11 41 21 11 15 0 0 53 26 27
2017 GL-10 19 38 33 0 5 0 5 60 5 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 30 37 19 5 8 1 1 68 13 181
2017 GL-05 25 45 17 3 7 3 0 72 10 36
2017 GL-06 32 32 22 4 10 0 0 64 14 56
2017 GL-07 24 44 16 16 0 0 0 68 16 13
2017 GL-08 40 40 20 0 0 0 0 80 0 15
2017 GL-09 23 30 25 11 11 0 0 53 23 27
2017 GL-10 24 38 19 0 14 0 5 65 15 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 39 39 13 3 4 1 1 80 7 181
2017 GL-05 59 27 8 3 0 3 0 88 3 36
2017 GL-06 40 35 13 6 3 2 2 78 9 56
2017 GL-07 16 60 24 0 0 0 0 76 0 13
2017 GL-08 47 47 7 0 0 0 0 93 0 15
2017 GL-09 23 45 17 0 15 0 0 68 15 27
2017 GL-10 29 43 14 5 5 0 5 75 10 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 40 42 11 4 2 0 1 83 6 182
2017 GL-05 31 52 11 6 0 0 0 83 6 36
2017 GL-06 40 40 14 5 2 0 0 80 7 56
2017 GL-07 40 36 24 0 0 0 0 76 0 13
2017 GL-08 67 20 13 0 0 0 0 87 0 15
2017 GL-09 20 58 11 4 7 0 0 78 11 28
2017 GL-10 48 38 0 5 5 0 5 90 10 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 64 18 10 4 4 0 0 82 8 182
2017 GL-05 59 28 8 4 0 0 0 87 4 36
2017 GL-06 70 7 12 4 7 0 0 78 10 56
2017 GL-07 56 32 4 0 8 0 0 88 8 13
2017 GL-08 80 13 0 7 0 0 0 93 7 15
2017 GL-09 62 20 15 0 4 0 0 82 4 28
2017 GL-10 62 19 10 0 10 0 0 81 10 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 36 32 21 5 4 1 1 70 9 182
2017 GL-05 55 23 17 6 0 0 0 77 6 36
2017 GL-06 36 32 19 7 3 2 0 70 10 56
2017 GL-07 24 48 20 0 8 0 0 72 8 13
2017 GL-08 27 27 40 0 7 0 0 53 7 15
2017 GL-09 40 35 18 0 7 0 0 75 7 28
2017 GL-10 10 52 24 5 5 0 5 65 10 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 51 22 10 7 9 1 1 74 16 182
2017 GL-05 62 17 8 11 1 0 0 79 13 36
2017 GL-06 37 31 9 9 12 2 0 69 22 56
2017 GL-07 56 16 20 0 8 0 0 72 8 13
2017 GL-08 47 40 7 7 0 0 0 87 7 15
2017 GL-09 54 4 20 4 18 0 0 58 22 28
2017 GL-10 62 19 5 5 5 0 5 85 10 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 52 12 10 4 1 0 20 81 6 180
2017 GL-05 62 6 6 3 0 0 24 89 4 36
2017 GL-06 64 10 6 2 0 0 18 91 2 54
2017 GL-07 52 8 0 8 0 0 32 88 12 13
2017 GL-08 53 0 20 0 0 0 27 73 0 15
2017 GL-09 42 25 11 4 7 0 11 76 12 28
2017 GL-10 24 29 24 5 0 0 19 65 6 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 57 23 6 3 1 2 8 89 5 180
2017 GL-05 68 14 3 3 0 3 9 93 3 35
2017 GL-06 68 19 0 2 0 4 7 98 2 56
2017 GL-07 40 20 8 0 0 0 32 88 0 13
2017 GL-08 60 20 7 7 0 0 7 86 7 15
2017 GL-09 41 32 8 11 4 0 4 76 16 27
2017 GL-10 33 48 10 0 5 0 5 85 5 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 59 23 7 6 4 1 1 83 10 181
2017 GL-05 56 17 8 14 0 4 0 76 15 36
2017 GL-06 68 20 4 6 4 0 0 87 9 56
2017 GL-07 40 52 0 0 0 0 8 100 0 13
2017 GL-08 53 27 7 7 0 7 0 86 7 15
2017 GL-09 62 19 8 4 8 0 0 81 11 27
2017 GL-10 57 24 14 0 5 0 0 81 5 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 45 40 11 2 1 1 1 86 3 182
2017 GL-05 39 38 11 8 3 0 0 77 11 36
2017 GL-06 58 31 11 0 0 0 0 89 0 56
2017 GL-07 48 28 24 0 0 0 0 76 0 13
2017 GL-08 40 53 7 0 0 0 0 93 0 15
2017 GL-09 42 44 11 0 4 0 0 85 4 28
2017 GL-10 38 52 0 0 0 5 5 100 0 21

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 14 34 33 13 5 0 0 48 19 182
2017 GL-05 11 51 25 13 0 0 0 62 13 36
2017 GL-06 18 32 31 9 10 0 0 50 19 56
2017 GL-07 0 52 32 16 0 0 0 52 16 13
2017 GL-08 20 20 47 7 7 0 0 40 13 15
2017 GL-09 7 33 38 18 4 0 0 40 22 28
2017 GL-10 10 19 43 19 10 0 0 29 29 21

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 6 18 35 24 16 0 1 40 24 181
2017 GL-05 0 16 28 25 31 0 0 56 16 36
2017 GL-06 10 19 31 25 12 0 2 38 30 55
2017 GL-07 0 24 20 24 32 0 0 56 24 13
2017 GL-08 7 13 40 33 7 0 0 40 20 15
2017 GL-09 11 11 49 22 7 0 0 29 22 28
2017 GL-10 5 38 43 14 0 0 0 14 43 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 19 41 18 12 5 5 0 63 18 182
2017 GL-05 11 39 27 8 6 8 0 55 15 36
2017 GL-06 16 41 14 18 6 6 0 60 25 56
2017 GL-07 24 36 32 8 0 0 0 60 8 13
2017 GL-08 13 40 33 0 0 13 0 61 0 15
2017 GL-09 27 51 11 4 4 4 0 81 8 28
2017 GL-10 19 38 10 19 14 0 0 57 33 21

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 14 38 20 15 11 3 0 53 27 182
2017 GL-05 20 39 14 11 7 8 0 65 20 36
2017 GL-06 10 43 13 13 18 4 0 55 32 56
2017 GL-07 24 24 20 16 16 0 0 48 32 13
2017 GL-08 13 7 53 20 7 0 0 20 27 15
2017 GL-09 15 44 20 15 7 0 0 58 22 28
2017 GL-10 10 43 14 24 10 0 0 52 33 21
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GL 13 87 182
2017 GL-05 14 86 36
2017 GL-06 16 84 56
2017 GL-08 0 100 15
2014 GL 14 86 221
2014 GL-05 20 80 40
2014 GL-06 18 82 56
2014 GL-10 0 100 14

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 GL 63 37 24
2014 GL 77 23 30

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 55 38 7 0 0 0 0 93 0 15
2014 GL 43 39 13 4 0 0 0 83 4 23
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 20 18 21 22 17 2 0 20 80 182
2017 GL-05 17 20 21 25 14 3 0 17 83 36
2017 GL-06 18 24 14 24 18 2 0 18 82 56
2017 GL-07 0 8 36 24 32 0 0 0 100 13
2017 GL-08 13 13 27 20 20 7 0 14 86 15
2017 GL-09 33 18 11 22 16 0 0 33 67 28
2017 GL-10 29 14 38 10 10 0 0 29 71 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 GL 27 140
2017 GL-05 33 28
2017 GL-06 33 44
2017 GL-07 24 13
2017 GL-08 8 12
2017 GL-09 16 19
2017 GL-10 20 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 GL 35 140
2017 GL-05 40 28
2017 GL-06 33 44
2017 GL-07 52 13
2017 GL-08 25 12
2017 GL-09 32 19
2017 GL-10 47 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 GL 15 140
2017 GL-05 13 28
2017 GL-06 20 44
2017 GL-07 16 13
2017 GL-08 17 12
2017 GL-09 16 19
2017 GL-10 13 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 GL 58 140
2017 GL-05 33 28
2017 GL-06 53 44
2017 GL-07 64 13
2017 GL-08 83 12
2017 GL-09 68 19
2017 GL-10 100 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 GL 3 140
2017 GL-05 4 28
2017 GL-06 5 44
2017 GL-07 8 13
2017 GL-08 0 12
2017 GL-09 0 19
2017 GL-10 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 GL 33 140
2017 GL-05 29 28
2017 GL-06 41 44
2017 GL-07 40 13
2017 GL-08 17 12
2017 GL-09 43 19
2017 GL-10 7 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 GL 2 39 16 14 3 26 131
2017 GL-05 0 59 12 10 4 16 26
2017 GL-06 0 44 17 8 0 31 40
2017 GL-07 8 8 24 24 12 24 13
2017 GL-08 0 40 10 30 0 20 10
2017 GL-09 5 49 5 5 0 35 19
2017 GL-10 7 7 20 20 7 40 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 9 23 19 19 26 1 3 34 46 142
2017 GL-05 0 25 18 23 28 0 7 26 55 29
2017 GL-06 21 22 18 15 24 0 0 43 39 45
2017 GL-07 0 16 40 12 16 16 0 19 34 13
2017 GL-08 0 33 17 17 25 0 8 36 46 12
2017 GL-09 11 16 22 14 32 0 5 29 49 19
2017 GL-10 7 33 0 33 27 0 0 40 60 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 GL 1 12 17 19 45 4 2 14 68 142
2017 GL-05 0 18 14 19 42 4 4 19 66 29
2017 GL-06 2 14 20 26 33 2 2 17 63 45
2017 GL-07 0 8 8 28 56 0 0 8 84 13
2017 GL-08 0 0 17 25 42 17 0 0 80 12
2017 GL-09 0 16 16 3 59 5 0 17 66 19
2017 GL-10 0 13 27 7 53 0 0 13 60 15
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