2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 48 0 19 6 0 0 74 26 31
2017 EN-04 29 47 0 18 6 0 0 76 24 17
2014 EN 23 41 8 18 10 0 0 64 28 39
2014 EN-03 33 33 0 33 0 0 0 67 33 12
2014 EN-04 11 50 17 11 11 0 0 61 22 18
2011 EN 36 39 6 15 4 0 0 75 19 67
2011 EN-03 42 47 5 5 0 0 0 89 5 19
2011 EN-04 28 36 8 20 8 0 0 64 28 25
2011 EN-05 50 33 0 8 8 0 0 83 17 12
2008 EN 29 44 7 18 2 0 0 73 20 45
2008 EN-04 35 35 13 13 4 0 0 70 17 23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 81 16 0 0 0 3 0 100 0 31
2017 EN-04 82 12 0 0 0 6 0 100 0 17
2014 EN 62 36 3 0 0 0 0 97 0 39
2014 EN-03 67 25 8 0 0 0 0 92 0 12
2014 EN-04 67 33 0 0 0 0 0 100 0 18
2011 EN 70 18 7 0 1 0 3 91 2 67
2011 EN-03 95 0 0 0 0 0 5 100 0 19
2011 EN-04 52 32 16 0 0 0 0 84 0 25
2011 EN-05 75 17 0 0 8 0 0 92 8 12
2008 EN 77 14 7 2 0 0 0 91 2 44
2008 EN-04 82 9 9 0 0 0 0 91 0 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 73 23 3 0 0 0 0 97 0 30
2017 EN-04 65 35 0 0 0 0 0 100 0 17
2014 EN 77 20 3 0 0 0 0 97 0 39
2014 EN-03 92 8 0 0 0 0 0 100 0 12
2014 EN-04 72 28 0 0 0 0 0 100 0 18
2011 EN 61 17 6 9 3 0 5 81 13 66
2011 EN-03 89 6 0 0 0 0 6 100 0 18
2011 EN-04 40 28 12 16 4 0 0 68 20 25
2011 EN-05 58 17 8 0 8 0 8 82 9 12
2008 EN 62 18 7 11 0 0 2 82 11 45
2008 EN-04 57 22 9 13 0 0 0 78 13 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 32 0 13 3 0 0 84 16 31
2017 EN-04 47 35 0 12 6 0 0 82 18 17
2014 EN 46 33 8 3 10 0 0 80 13 39
2014 EN-03 42 42 17 0 0 0 0 83 0 12
2014 EN-04 61 22 6 6 6 0 0 83 11 18
2011 EN 46 33 6 7 7 0 0 79 15 67
2011 EN-03 42 42 5 5 5 0 0 84 11 19
2011 EN-04 40 40 8 12 0 0 0 80 12 25
2011 EN-05 50 33 0 0 17 0 0 83 17 12

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 35 16 10 6 0 0 68 16 31
2017 EN-04 35 41 12 6 6 0 0 76 12 17
2014 EN 21 38 8 15 15 0 3 61 31 39
2014 EN-03 25 33 8 8 17 0 8 64 27 12
2014 EN-04 17 44 11 17 11 0 0 61 28 18
2011 EN 30 39 13 12 3 0 3 71 15 67
2011 EN-03 47 32 11 5 0 0 5 83 6 19
2011 EN-04 20 44 16 16 4 0 0 64 20 25
2011 EN-05 25 33 8 17 8 0 8 64 27 12
2008 EN 2 62 22 11 2 0 0 64 13 45
2008 EN-04 0 61 26 13 0 0 0 61 13 23

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 48 3 0 13 0 0 84 13 31
2017 EN-04 41 41 6 0 12 0 0 82 12 17
2014 EN 38 31 10 3 15 3 0 71 18 39
2014 EN-03 50 25 17 0 8 0 0 75 8 12
2014 EN-04 44 22 6 6 17 6 0 71 24 18
2011 EN 42 33 8 11 5 2 0 77 15 66
2011 EN-03 42 32 5 5 11 5 0 78 17 19
2011 EN-04 46 25 8 17 4 0 0 71 21 24
2011 EN-05 42 50 0 8 0 0 0 92 8 12
2008 EN 40 42 4 7 7 0 0 82 13 45
2008 EN-04 48 39 4 4 4 0 0 87 9 23

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 52 0 6 10 0 0 84 16 31
2017 EN-04 35 53 0 6 6 0 0 88 12 17
2014 EN 41 23 8 13 13 3 0 66 26 39
2014 EN-03 58 25 8 8 0 0 0 83 8 12
2014 EN-04 39 22 11 11 11 6 0 65 24 18
2011 EN 42 42 6 9 1 0 0 84 10 67
2011 EN-03 47 32 11 5 5 0 0 79 11 19
2011 EN-04 40 44 4 12 0 0 0 84 12 25
2011 EN-05 33 50 8 8 0 0 0 83 8 12
2008 EN 33 56 2 4 4 0 0 89 9 45
2008 EN-04 39 61 0 0 0 0 0 100 0 23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 74 23 3 0 0 0 0 97 0 31
2017 EN-04 76 18 6 0 0 0 0 94 0 17
2014 EN 52 38 5 0 5 0 0 90 5 39
2014 EN-03 58 42 0 0 0 0 0 100 0 12
2014 EN-04 56 33 11 0 0 0 0 89 0 18

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 45 10 0 0 0 0 90 0 31
2017 EN-04 41 53 6 0 0 0 0 94 0 17
2014 EN 44 38 5 8 5 0 0 82 13 39
2014 EN-03 42 50 8 0 0 0 0 92 0 12
2014 EN-04 50 33 6 11 0 0 0 83 11 18
2011 EN 35 40 12 3 6 0 3 78 10 65
2011 EN-03 44 39 0 0 11 0 6 88 12 18
2011 EN-04 48 36 12 0 4 0 0 84 4 25
2011 EN-05 17 42 8 17 8 0 8 64 27 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 16 16 16 10 0 6 55 28 31
2017 EN-04 35 24 6 18 18 0 0 59 35 17
2014 EN 23 21 18 18 15 3 3 46 35 39
2014 EN-03 42 17 17 8 0 8 8 70 10 12
2014 EN-04 17 22 17 28 17 0 0 39 44 18
2011 EN 26 26 3 20 20 2 5 55 42 66
2011 EN-03 56 17 0 17 6 0 6 76 24 18
2011 EN-04 8 40 0 28 20 4 0 50 50 25
2011 EN-05 33 8 8 17 25 0 8 45 45 12
2008 EN 16 33 7 9 36 0 0 49 44 45
2008 EN-04 13 30 9 4 43 0 0 43 48 23

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 39 6 6 6 0 0 81 13 31
2017 EN-04 41 47 0 6 6 0 0 88 12 17
2014 EN 23 36 16 8 18 0 0 59 26 39
2014 EN-03 25 25 33 8 8 0 0 50 17 12
2014 EN-04 22 44 6 6 22 0 0 67 28 18
2011 EN 30 40 13 4 12 0 0 70 16 67
2011 EN-03 32 37 11 0 21 0 0 68 21 19
2011 EN-04 32 40 8 8 12 0 0 72 20 25
2011 EN-05 17 42 25 8 8 0 0 58 17 12
2008 EN 18 49 16 9 9 0 0 67 18 45
2008 EN-04 17 52 22 4 4 0 0 70 9 23

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 39 10 6 10 0 0 74 16 31
2017 EN-04 47 41 0 6 6 0 0 88 12 17
2014 EN 18 34 15 18 15 0 0 52 33 39
2014 EN-03 25 33 17 17 8 0 0 58 25 12
2014 EN-04 11 33 22 17 17 0 0 44 33 18
2011 EN 19 55 4 12 7 0 1 76 20 67
2011 EN-03 26 47 5 11 5 0 5 78 17 19
2011 EN-04 20 60 4 12 4 0 0 80 16 25
2011 EN-05 17 50 8 17 8 0 0 67 25 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 39 6 6 6 0 0 81 13 31
2017 EN-04 47 41 6 6 0 0 0 88 6 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 39 10 3 6 0 0 81 10 31
2017 EN-04 47 41 6 0 6 0 0 88 6 17
2014 EN 31 44 5 10 10 0 0 74 20 39
2014 EN-03 42 42 8 8 0 0 0 83 8 12
2014 EN-04 28 50 6 6 11 0 0 78 17 18
2011 EN 23 41 11 12 9 5 0 67 22 66
2011 EN-03 26 37 5 11 16 5 0 67 28 19
2011 EN-04 17 42 17 17 4 4 0 61 22 24
2011 EN-05 25 33 17 8 8 8 0 64 18 12
2008 EN 22 40 13 11 9 4 0 65 21 45
2008 EN-04 22 48 9 13 4 4 0 73 18 23

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 35 10 10 10 0 0 71 19 31
2017 EN-04 47 35 6 6 6 0 0 82 12 17

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 48 42 3 3 3 0 0 90 6 31
2017 EN-04 47 47 0 6 0 0 0 94 6 17
2014 EN 46 26 13 3 13 0 0 72 15 39
2014 EN-03 50 25 25 0 0 0 0 75 0 12
2014 EN-04 50 28 6 0 17 0 0 78 17 18
2011 EN 51 30 4 6 7 0 1 82 14 67
2011 EN-03 53 16 5 5 16 0 5 72 22 19
2011 EN-04 40 36 8 12 4 0 0 76 16 25
2011 EN-05 58 33 0 0 8 0 0 92 8 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 48 13 3 6 0 0 77 10 31
2017 EN-04 35 53 6 0 6 0 0 88 6 17
2014 EN 16 46 5 18 15 0 0 62 33 39
2014 EN-03 17 50 0 25 8 0 0 67 33 12
2014 EN-04 6 56 11 11 17 0 0 61 28 18
2011 EN 37 39 9 10 4 0 0 76 15 67
2011 EN-03 32 42 11 11 5 0 0 74 16 19
2011 EN-04 36 40 12 12 0 0 0 76 12 25
2011 EN-05 33 50 0 8 8 0 0 83 17 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 55 6 0 6 0 0 87 6 31
2017 EN-04 29 65 0 0 6 0 0 94 6 17
2014 EN 26 26 18 18 13 0 0 52 31 39
2014 EN-03 42 33 8 8 8 0 0 75 17 12
2014 EN-04 17 22 33 22 6 0 0 39 28 18

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 35 10 0 13 0 0 77 13 31
2017 EN-04 53 35 0 0 12 0 0 88 12 17
2014 EN 15 43 8 13 15 3 3 62 30 39
2014 EN-03 25 42 8 17 0 0 8 73 18 12
2014 EN-04 11 50 6 17 11 6 0 65 29 18
2011 EN 27 36 9 16 7 0 4 66 25 67
2011 EN-03 42 21 5 11 16 0 5 67 28 19
2011 EN-04 20 40 12 20 0 0 8 65 22 25
2011 EN-05 17 33 8 25 17 0 0 50 42 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 42 10 3 6 0 0 81 10 31
2017 EN-04 41 41 12 0 6 0 0 82 6 17
2014 EN 36 31 15 8 10 0 0 67 18 39
2014 EN-03 50 17 25 8 0 0 0 67 8 12
2014 EN-04 33 33 11 11 11 0 0 67 22 18
2011 EN 40 40 6 7 6 0 0 81 13 67
2011 EN-03 42 37 5 5 11 0 0 79 16 19
2011 EN-04 36 44 4 12 4 0 0 80 16 25
2011 EN-05 50 42 0 0 8 0 0 92 8 12
2008 EN 22 56 4 11 7 0 0 78 18 45
2008 EN-04 22 70 4 4 0 0 0 91 4 23

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 29 32 3 3 0 3 60 7 31
2017 EN-04 24 24 41 6 6 0 0 47 12 17
2014 EN 20 52 8 8 13 0 0 72 20 39
2014 EN-03 33 42 17 0 8 0 0 75 8 12
2014 EN-04 17 50 6 11 17 0 0 67 28 18
2011 EN 25 40 22 4 6 0 1 67 11 67
2011 EN-03 42 37 5 5 5 0 5 83 11 19
2011 EN-04 20 44 28 0 8 0 0 64 8 25
2011 EN-05 17 25 42 17 0 0 0 42 17 12
2008 EN 16 51 20 9 4 0 0 67 13 45
2008 EN-04 22 35 26 13 4 0 0 57 17 23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 0 6 45 19 16 3 10 41 7 31
2017 EN-04 0 6 59 24 6 0 6 31 6 17
2014 EN 23 23 38 13 3 0 0 15 46 39
2014 EN-03 0 25 42 33 0 0 0 33 25 12
2014 EN-04 28 17 50 6 0 0 0 6 44 18
2011 EN 9 27 40 15 1 4 3 18 39 67
2011 EN-03 11 26 16 26 5 11 5 38 44 19
2011 EN-04 8 28 48 8 0 4 4 9 39 25
2011 EN-05 17 8 67 8 0 0 0 8 25 12
2008 EN 18 27 42 11 2 0 0 13 44 45
2008 EN-04 22 17 52 9 0 0 0 9 39 23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 0 13 26 35 19 3 3 59 14 31
2017 EN-04 0 12 35 47 6 0 0 53 12 17
2014 EN 26 29 23 15 5 0 3 21 55 39
2014 EN-03 17 25 25 17 8 0 8 27 45 12
2014 EN-04 17 33 33 17 0 0 0 17 50 18
2011 EN 17 15 26 29 6 6 2 38 34 66
2011 EN-03 26 5 16 32 5 16 0 44 38 19
2011 EN-04 4 24 28 32 4 4 4 39 30 25
2011 EN-05 17 8 50 17 8 0 0 25 25 12
2008 EN 33 31 18 18 0 0 0 18 64 45
2008 EN-04 26 35 17 22 0 0 0 22 61 23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 39 32 13 6 0 0 19 48 31
2017 EN-04 12 41 35 12 0 0 0 12 53 17
2014 EN 54 26 18 3 0 0 0 3 80 39
2014 EN-03 33 25 33 8 0 0 0 8 58 12
2014 EN-04 61 22 17 0 0 0 0 0 83 18
2011 EN 31 34 10 13 6 3 1 20 69 67
2011 EN-03 26 21 16 21 11 5 0 33 50 19
2011 EN-04 32 44 8 8 0 4 4 9 83 25
2011 EN-05 33 33 8 17 8 0 0 25 67 12
2008 EN 33 24 31 9 0 2 0 9 59 45
2008 EN-04 26 30 35 9 0 0 0 9 57 23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 3 32 32 19 3 3 55 10 31
2017 EN-04 12 6 41 18 18 0 6 38 19 17
2014 EN 5 23 29 31 10 0 3 42 29 39
2014 EN-03 8 8 17 42 17 0 8 64 18 12
2014 EN-04 6 33 28 28 6 0 0 33 39 18
2011 EN 7 16 34 27 9 3 3 38 25 67
2011 EN-03 0 0 26 32 32 5 5 71 0 19
2011 EN-04 8 32 28 24 0 4 4 26 43 25
2011 EN-05 8 17 50 25 0 0 0 25 25 12
2008 EN 9 27 24 31 7 0 2 39 36 45
2008 EN-04 9 39 17 30 4 0 0 35 48 23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 29 35 19 10 0 0 29 35 31
2017 EN-04 6 35 35 18 6 0 0 24 41 17
2014 EN 26 29 28 18 0 0 0 18 54 39
2014 EN-03 0 17 42 42 0 0 0 42 17 12
2014 EN-04 39 33 22 6 0 0 0 6 72 18
2011 EN 24 30 25 13 1 1 4 16 57 67
2011 EN-03 5 32 16 32 5 0 11 41 41 19
2011 EN-04 28 28 32 4 0 4 4 4 61 25
2011 EN-05 33 33 17 17 0 0 0 17 67 12
2008 EN 36 36 16 11 0 2 0 11 73 45
2008 EN-04 35 35 9 22 0 0 0 22 70 23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 3 19 26 23 29 0 0 52 23 31
2017 EN-04 6 18 18 29 29 0 0 59 24 17
2014 EN 15 15 29 23 10 0 8 36 33 39
2014 EN-03 0 25 17 25 8 0 25 44 33 12
2014 EN-04 17 11 44 17 11 0 0 28 28 18
2011 EN 4 15 28 33 10 3 6 48 21 67
2011 EN-03 5 26 11 16 21 5 16 47 40 19
2011 EN-04 4 4 28 52 4 4 4 61 9 25
2011 EN-05 8 17 42 33 0 0 0 33 25 12
2008 EN 18 20 36 24 2 0 0 27 38 45
2008 EN-04 9 17 52 17 4 0 0 22 26 23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 39 32 6 10 0 0 16 52 31
2017 EN-04 12 35 47 0 6 0 0 6 47 17
2014 EN 49 36 5 5 0 0 5 5 89 39
2014 EN-03 17 42 8 17 0 0 17 20 70 12
2014 EN-04 61 33 6 0 0 0 0 0 94 18
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 71 16 10 3 0 0 0 87 3 31
2017 EN-04 59 24 12 6 0 0 0 82 6 17
2014 EN 77 18 5 0 0 0 0 95 0 39
2014 EN-03 83 17 0 0 0 0 0 100 0 12
2014 EN-04 72 17 11 0 0 0 0 89 0 18
2011 EN 64 16 3 7 3 0 6 86 11 67
2011 EN-03 84 5 0 5 0 0 5 94 6 19
2011 EN-04 56 20 4 12 8 0 0 76 20 25
2011 EN-05 75 8 0 0 0 0 17 100 0 12
2008 EN 69 9 7 4 2 0 9 85 7 45
2008 EN-04 70 9 9 4 4 0 4 82 9 23

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 45 10 6 0 10 0 82 7 31
2017 EN-04 24 53 0 6 0 18 0 93 7 17
2014 EN 34 41 13 3 3 5 3 81 6 39
2014 EN-03 33 50 8 0 0 0 8 91 0 12
2014 EN-04 22 44 22 6 0 6 0 71 6 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 32 10 13 3 0 0 74 16 31
2017 EN-04 41 35 6 18 0 0 0 76 18 17
2014 EN 44 28 5 18 5 0 0 72 23 39
2014 EN-03 42 25 8 25 0 0 0 67 25 12
2014 EN-04 39 33 6 17 6 0 0 72 22 18

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 45 16 10 0 0 0 74 10 31
2017 EN-04 24 59 12 6 0 0 0 82 6 17
2014 EN 36 26 10 13 5 8 3 69 20 39
2014 EN-03 33 25 17 8 0 17 0 70 10 12
2014 EN-04 28 39 11 17 0 0 6 71 18 18
2011 EN 43 31 13 6 4 1 0 76 11 67
2011 EN-03 42 32 16 0 5 5 0 78 6 19
2011 EN-04 36 32 16 8 8 0 0 68 16 25
2011 EN-05 50 25 17 8 0 0 0 75 8 12
2008 EN 24 38 13 4 0 2 18 78 6 45
2008 EN-04 13 48 22 9 0 0 9 67 10 23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 19 26 6 3 6 3 61 11 31
2017 EN-04 29 29 24 0 0 12 6 71 0 17
2014 EN 36 18 31 3 3 5 5 60 6 39
2014 EN-03 33 17 42 0 0 0 8 55 0 12
2014 EN-04 33 22 33 0 0 11 0 63 0 18
2011 EN 33 39 15 6 4 3 0 74 11 67
2011 EN-03 42 26 16 5 5 5 0 72 11 19
2011 EN-04 28 36 20 8 8 0 0 64 16 25
2011 EN-05 25 58 8 8 0 0 0 83 8 12
2008 EN 38 31 9 7 4 2 9 78 13 45
2008 EN-04 39 39 4 9 0 0 9 86 10 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 19 26 13 6 19 10 36 27 31
2017 EN-04 0 12 24 12 0 35 18 25 25 17
2014 EN 13 26 18 18 10 10 5 45 33 39
2014 EN-03 17 25 17 17 0 17 8 56 22 12
2014 EN-04 11 33 17 22 11 6 0 47 35 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 65 32 0 3 0 0 0 97 3 31
2017 EN-04 59 41 0 0 0 0 0 100 0 17
2014 EN 59 26 8 5 3 0 0 85 8 39
2014 EN-03 67 17 8 8 0 0 0 83 8 12
2014 EN-04 50 33 11 6 0 0 0 83 6 18
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 26 3 13 6 0 0 77 19 31
2017 EN-04 47 35 6 12 0 0 0 82 12 17
2014 EN 33 36 10 10 10 0 0 69 20 39
2014 EN-03 42 42 8 8 0 0 0 83 8 12
2014 EN-04 28 33 11 17 11 0 0 61 28 18
2011 EN 38 42 14 6 0 0 0 80 6 66
2011 EN-03 63 21 16 0 0 0 0 84 0 19
2011 EN-04 25 50 17 8 0 0 0 75 8 24
2011 EN-05 42 42 8 8 0 0 0 83 8 12
2008 EN 18 33 20 13 13 0 2 52 27 45
2008 EN-04 9 35 26 13 17 0 0 43 30 23

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 16 10 13 0 3 0 77 13 31
2017 EN-04 47 29 12 12 0 0 0 76 12 17
2014 EN 44 33 8 8 3 5 0 81 11 39
2014 EN-03 50 33 8 8 0 0 0 83 8 12
2014 EN-04 33 44 11 11 0 0 0 78 11 18
2011 EN 48 30 14 5 3 0 0 79 8 66
2011 EN-03 68 16 16 0 0 0 0 84 0 19
2011 EN-04 42 33 13 13 0 0 0 75 13 24
2011 EN-05 33 42 8 0 17 0 0 75 17 12
2008 EN 27 47 11 9 4 2 0 75 14 45
2008 EN-04 26 52 9 9 4 0 0 78 13 23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 48 29 3 10 10 0 0 77 19 31
2017 EN-04 35 41 6 6 12 0 0 76 18 17
2014 EN 49 23 3 10 15 0 0 72 26 39
2014 EN-03 50 33 0 17 0 0 0 83 17 12
2014 EN-04 39 28 6 6 22 0 0 67 28 18
2011 EN 47 33 17 2 2 0 0 80 3 66
2011 EN-03 68 21 11 0 0 0 0 89 0 19
2011 EN-04 33 50 13 4 0 0 0 83 4 24
2011 EN-05 50 17 25 0 8 0 0 67 8 12
2008 EN 16 47 13 16 9 0 0 62 24 45
2008 EN-04 13 48 13 17 9 0 0 61 26 23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 94 3 3 0 0 0 0 97 0 31
2017 EN-04 94 0 6 0 0 0 0 94 0 17
2014 EN 90 8 0 0 0 0 3 100 0 39
2014 EN-03 100 0 0 0 0 0 0 100 0 12
2014 EN-04 83 11 0 0 0 0 6 100 0 18
2011 EN 77 9 5 2 2 0 6 92 3 66
2011 EN-03 95 0 0 0 0 0 5 100 0 19
2011 EN-04 63 17 8 4 4 0 4 83 9 24
2011 EN-05 75 8 8 0 0 0 8 91 0 12
2008 EN 69 18 7 0 0 0 7 93 0 45
2008 EN-04 61 26 9 0 0 0 4 91 0 23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 68 19 6 3 0 3 0 90 3 31
2017 EN-04 76 12 0 6 0 6 0 94 6 17
2014 EN 54 31 8 3 0 5 0 89 3 39
2014 EN-03 50 33 0 8 0 8 0 91 9 12
2014 EN-04 61 22 17 0 0 0 0 83 0 18
2011 EN 63 30 1 3 0 1 1 95 3 67
2011 EN-03 79 11 0 0 0 5 5 100 0 19
2011 EN-04 44 52 0 4 0 0 0 96 4 25
2011 EN-05 67 25 0 8 0 0 0 92 8 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 68 10 3 10 3 6 0 83 14 31
2017 EN-04 65 12 0 12 0 12 0 87 13 17

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 16 3 10 3 6 0 83 14 31
2017 EN-04 59 18 6 6 0 12 0 87 7 17

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 19 6 10 6 0 0 77 16 31
2017 EN-04 59 24 12 6 0 0 0 82 6 17
2014 EN 52 28 8 3 10 0 0 80 13 39
2014 EN-03 67 17 8 8 0 0 0 83 8 12
2014 EN-04 39 44 6 0 11 0 0 83 11 18
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 50 0 0 0 20 10 100 0 10
2014 EN 7 35 22 7 7 0 21 54 18 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 48 26 13 0 6 6 0 79 7 31
2017 EN-04 41 35 12 0 0 12 0 87 0 17
2014 EN 33 29 10 8 10 10 0 69 20 39
2014 EN-03 50 17 17 0 8 8 0 73 9 12
2014 EN-04 28 39 11 11 6 6 0 71 18 18
2011 EN 34 22 25 3 6 9 0 62 10 67
2011 EN-03 42 21 16 5 5 11 0 71 12 19
2011 EN-04 20 36 24 4 4 12 0 64 9 25
2011 EN-05 58 0 25 0 17 0 0 58 17 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 29 19 13 3 0 0 65 16 31
2017 EN-04 29 35 24 12 0 0 0 65 12 17
2014 EN 23 33 13 8 20 3 0 58 29 39
2014 EN-03 42 33 8 8 8 0 0 75 17 12
2014 EN-04 11 44 17 6 22 0 0 56 28 18
2011 EN 16 31 18 16 16 1 0 48 33 67
2011 EN-03 37 21 11 11 21 0 0 58 32 19
2011 EN-04 8 40 20 16 16 0 0 48 32 25
2011 EN-05 8 33 17 17 25 0 0 42 42 12
2008 EN 9 24 24 18 24 0 0 33 42 45
2008 EN-04 13 26 22 13 26 0 0 39 39 23

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 45 16 19 3 0 0 61 23 31
2017 EN-04 12 47 18 24 0 0 0 59 24 17
2014 EN 13 18 13 23 28 5 0 32 54 39
2014 EN-03 25 17 17 17 17 8 0 45 36 12
2014 EN-04 6 17 11 33 28 6 0 24 65 18
2011 EN 7 28 15 27 18 4 0 38 47 67
2011 EN-03 16 21 11 16 21 16 0 44 44 19
2011 EN-04 4 32 12 36 16 0 0 36 52 25
2011 EN-05 8 17 25 25 25 0 0 25 50 12
2008 EN 2 16 16 31 36 0 0 18 67 45
2008 EN-04 0 30 22 22 26 0 0 30 48 23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 42 10 10 3 0 0 77 13 31
2017 EN-04 35 53 6 6 0 0 0 88 6 17
2014 EN 20 15 23 15 26 0 0 36 41 39
2014 EN-03 25 8 25 17 25 0 0 33 42 12
2014 EN-04 17 22 28 17 17 0 0 39 33 18
2011 EN 7 39 15 13 15 10 0 52 32 67
2011 EN-03 16 42 5 5 16 16 0 69 25 19
2011 EN-04 0 48 8 12 16 16 0 57 33 25
2011 EN-05 8 33 33 8 17 0 0 42 25 12
2008 EN 4 24 24 16 24 7 0 31 43 45
2008 EN-04 4 30 26 17 22 0 0 35 39 23

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 45 16 3 13 0 0 68 16 31
2017 EN-04 12 47 29 6 6 0 0 59 12 17
2014 EN 23 26 20 15 15 0 0 49 31 39
2014 EN-03 42 0 33 17 8 0 0 42 25 12
2014 EN-04 11 44 11 17 17 0 0 56 33 18
2011 EN 9 36 18 19 12 6 0 48 33 67
2011 EN-03 11 21 21 21 11 16 0 38 38 19
2011 EN-04 4 40 20 16 16 4 0 46 33 25
2011 EN-05 17 50 8 8 17 0 0 67 25 12
2008 EN 2 42 29 13 13 0 0 44 27 45
2008 EN-04 0 57 17 13 13 0 0 57 26 23
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 42 10 3 3 0 0 84 6 31
2017 EN-04 35 59 6 0 0 0 0 94 0 17
2014 EN 23 41 13 10 13 0 0 64 23 39
2014 EN-03 33 33 17 8 8 0 0 67 17 12
2014 EN-04 17 44 17 11 11 0 0 61 22 18
2011 EN 15 30 27 18 10 0 0 45 28 67
2011 EN-03 26 32 5 21 16 0 0 58 37 19
2011 EN-04 12 20 36 24 8 0 0 32 32 25
2011 EN-05 8 25 50 8 8 0 0 33 17 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 48 39 3 3 3 3 0 90 7 31
2017 EN-04 41 41 6 6 0 6 0 88 6 17
2014 EN 41 36 13 0 10 0 0 77 10 39
2014 EN-03 58 33 8 0 0 0 0 92 0 12
2014 EN-04 33 39 17 0 11 0 0 72 11 18
2011 EN 31 45 9 4 7 3 0 78 12 67
2011 EN-03 53 26 0 5 16 0 0 79 21 19
2011 EN-04 12 60 16 4 4 4 0 75 8 25
2011 EN-05 25 42 17 8 8 0 0 67 17 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 32 6 10 0 0 0 84 10 31
2017 EN-04 41 53 0 6 0 0 0 94 6 17
2014 EN 28 46 10 8 5 0 3 76 13 39
2014 EN-03 42 33 17 0 0 0 8 82 0 12
2014 EN-04 22 67 6 0 6 0 0 89 6 18
2011 EN 33 39 13 1 9 4 0 75 11 67
2011 EN-03 47 42 5 0 5 0 0 89 5 19
2011 EN-04 28 32 16 4 8 12 0 68 14 25
2011 EN-05 25 42 17 0 17 0 0 67 17 12
2008 EN 13 38 22 13 4 7 2 56 20 45
2008 EN-04 9 30 39 17 0 0 4 41 18 23

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 39 13 13 0 3 0 73 13 31
2017 EN-04 18 47 18 12 0 6 0 69 13 17
2014 EN 31 43 6 10 5 3 3 78 16 39
2014 EN-03 50 42 0 8 0 0 0 92 8 12
2014 EN-04 22 56 6 17 0 0 0 78 17 18
2011 EN 16 39 28 10 4 1 0 56 15 67
2011 EN-03 16 37 21 16 5 5 0 56 22 19
2011 EN-04 8 40 36 8 8 0 0 48 16 25
2011 EN-05 33 33 25 8 0 0 0 67 8 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 29 19 16 6 13 0 52 26 31
2017 EN-04 12 18 24 24 6 18 0 36 36 17
2014 EN 23 36 13 8 10 8 3 66 20 39
2014 EN-03 25 33 8 8 8 8 8 70 20 12
2014 EN-04 22 39 22 6 6 6 0 65 12 18
2011 EN 15 25 15 10 10 21 3 53 27 67
2011 EN-03 21 37 11 11 5 16 0 69 19 19
2011 EN-04 12 20 8 16 12 28 4 47 41 25
2011 EN-05 8 17 25 8 17 17 8 33 33 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 74 16 10 0 0 0 0 90 0 31
2017 EN-04 65 18 18 0 0 0 0 82 0 17
2014 EN 62 23 8 0 5 0 3 87 5 39
2014 EN-03 83 17 0 0 0 0 0 100 0 12
2014 EN-04 50 28 11 0 6 0 6 82 6 18

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 74 19 6 0 0 0 0 94 0 31
2017 EN-04 71 18 12 0 0 0 0 88 0 17
2014 EN 64 28 5 0 0 3 0 95 0 39
2014 EN-03 67 25 8 0 0 0 0 92 0 12
2014 EN-04 61 28 6 0 0 6 0 94 0 18
2011 EN 66 22 4 3 0 1 3 92 3 67
2011 EN-03 95 5 0 0 0 0 0 100 0 19
2011 EN-04 44 40 8 4 0 4 0 88 4 25
2011 EN-05 67 8 8 8 0 0 8 82 9 12
2008 EN 53 29 11 2 0 0 4 86 2 45
2008 EN-04 43 35 13 4 0 0 4 82 5 23

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 39 10 23 10 0 0 58 32 31
2017 EN-04 18 41 12 24 6 0 0 59 29 17
2014 EN 8 39 10 18 26 0 0 46 43 39
2014 EN-03 0 25 17 33 25 0 0 25 58 12
2014 EN-04 6 50 11 17 17 0 0 56 33 18
2011 EN 22 27 18 18 12 0 3 51 31 67
2011 EN-03 37 16 16 21 5 0 5 56 28 19
2011 EN-04 8 40 16 24 12 0 0 48 36 25
2011 EN-05 17 33 17 8 17 0 8 55 27 12
2008 EN 0 40 22 22 16 0 0 40 38 45
2008 EN-04 0 30 26 30 13 0 0 30 43 23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 19 10 23 32 0 3 33 57 31
2017 EN-04 6 29 6 29 24 0 6 38 56 17
2014 EN 5 31 10 26 28 0 0 36 54 39
2014 EN-03 0 33 17 33 17 0 0 33 50 12
2014 EN-04 0 28 11 33 28 0 0 28 61 18
2011 EN 12 25 18 19 19 4 1 40 41 67
2011 EN-03 21 16 11 21 26 5 0 39 50 19
2011 EN-04 12 28 32 16 12 0 0 40 28 25
2011 EN-05 8 33 8 17 8 17 8 56 33 12
2008 EN 4 24 20 18 31 0 2 30 50 45
2008 EN-04 0 30 22 9 39 0 0 30 48 23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 39 19 19 3 0 0 58 23 31
2017 EN-04 18 47 18 18 0 0 0 65 18 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 26 10 10 0 0 0 81 10 31
2017 EN-04 47 29 12 12 0 0 0 76 12 17
2014 EN 46 31 16 3 5 0 0 77 8 39
2014 EN-03 50 42 8 0 0 0 0 92 0 12
2014 EN-04 44 33 17 6 0 0 0 78 6 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 23 6 0 3 6 0 90 3 31
2017 EN-04 47 35 6 0 0 12 0 93 0 17
2014 EN 41 31 8 15 5 0 0 72 20 39
2014 EN-03 42 42 8 8 0 0 0 83 8 12
2014 EN-04 39 28 11 22 0 0 0 67 22 18
2011 EN 33 43 18 3 1 1 0 77 5 67
2011 EN-03 47 32 21 0 0 0 0 79 0 19
2011 EN-04 20 56 16 8 0 0 0 76 8 25
2011 EN-05 42 25 25 0 8 0 0 67 8 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 32 0 3 3 0 0 94 6 31
2017 EN-04 65 29 0 6 0 0 0 94 6 17
2014 EN 41 36 8 8 8 0 0 77 15 39
2014 EN-03 33 50 17 0 0 0 0 83 0 12
2014 EN-04 50 28 6 11 6 0 0 78 17 18
2011 EN 42 39 12 4 3 0 0 81 7 67
2011 EN-03 53 32 11 0 5 0 0 84 5 19
2011 EN-04 28 48 20 4 0 0 0 76 4 25
2011 EN-05 50 25 8 8 8 0 0 75 17 12
2008 EN 27 44 7 20 2 0 0 71 22 45
2008 EN-04 35 48 4 13 0 0 0 83 13 23

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 39 6 0 16 0 0 77 16 31
2017 EN-04 35 47 6 0 12 0 0 82 12 17
2014 EN 23 26 10 16 26 0 0 48 41 39
2014 EN-03 42 8 17 25 8 0 0 50 33 12
2014 EN-04 11 44 6 6 33 0 0 56 39 18
2011 EN 26 29 14 18 12 0 2 55 31 66
2011 EN-03 42 16 5 16 16 0 5 61 33 19
2011 EN-04 28 28 20 16 8 0 0 56 24 25
2011 EN-05 8 42 17 17 17 0 0 50 33 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 39 3 3 13 0 0 81 16 31
2017 EN-04 41 47 6 0 6 0 0 88 6 17
2014 EN 23 28 10 16 23 0 0 51 39 39
2014 EN-03 42 17 8 33 0 0 0 58 33 12
2014 EN-04 11 44 6 6 33 0 0 56 39 18
2011 EN 28 31 15 18 7 0 0 60 25 67
2011 EN-03 42 21 11 11 16 0 0 63 26 19
2011 EN-04 28 36 8 28 0 0 0 64 28 25
2011 EN-05 17 33 25 8 17 0 0 50 25 12
2008 EN 4 38 16 24 18 0 0 42 42 45
2008 EN-04 4 43 26 13 13 0 0 48 26 23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 27 17 7 10 3 0 66 17 30
2017 EN-04 35 35 18 0 6 6 0 75 6 17
2014 EN 20 34 18 8 15 5 0 57 24 39
2014 EN-03 33 33 17 17 0 0 0 67 17 12
2014 EN-04 11 39 17 0 22 11 0 56 25 18
2011 EN 30 33 16 7 9 3 1 66 17 67
2011 EN-03 37 26 16 0 16 5 0 67 17 19
2011 EN-04 28 44 12 12 4 0 0 72 16 25
2011 EN-05 25 25 25 8 8 0 8 55 18 12
2008 EN 16 31 31 9 13 0 0 47 22 45
2008 EN-04 17 30 30 13 9 0 0 48 22 23
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EN 32 13 55 31
2017 EN-04 41 12 47 17
2014 EN 29 38 33 39
2014 EN-03 8 33 58 12
2014 EN-04 28 50 22 18
2011 EN 24 51 25 67
2011 EN-03 21 63 16 19
2011 EN-04 24 52 24 25
2011 EN-05 33 42 25 12

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EN 30 30 20 0 10 10 10
2014 EN 55 9 9 18 9999 9 11
2011 EN 25 25 31 6 9999 13 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 10 23 19 0 3 39 6 59 6 31
2017 EN-04 6 18 24 0 6 41 6 44 11 17
2014 EN 21 23 13 3 0 31 10 74 4 39
2014 EN-03 33 17 17 0 0 8 25 75 0 12
2014 EN-04 17 22 17 0 0 39 6 70 0 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 35 13 10 0 3 0 77 10 31
2017 EN-04 29 35 18 12 0 6 0 69 13 17
2014 EN 39 33 8 5 3 13 0 82 9 39
2014 EN-03 42 42 8 0 0 8 0 91 0 12
2014 EN-04 39 28 11 6 0 17 0 80 7 18
2011 EN 28 40 15 6 3 7 0 74 10 67
2011 EN-03 42 26 11 11 0 11 0 76 12 19
2011 EN-04 24 40 20 4 4 8 0 70 9 25
2011 EN-05 17 58 0 8 8 8 0 82 18 12
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 45 10 3 0 0 0 87 3 31
2017 EN-04 35 47 12 6 0 0 0 82 6 17
2014 EN 31 54 10 3 0 3 0 87 3 39
2014 EN-03 25 67 8 0 0 0 0 92 0 12
2014 EN-04 28 44 17 6 0 6 0 76 6 18
2011 EN 21 61 9 4 0 3 1 86 5 67
2011 EN-03 16 79 0 0 0 5 0 100 0 19
2011 EN-04 20 48 16 12 0 4 0 71 13 25
2011 EN-05 25 58 8 0 0 0 8 91 0 12
2008 EN 24 62 7 4 2 0 0 87 7 45
2008 EN-04 17 65 9 4 4 0 0 83 9 23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 29 16 6 0 26 6 67 10 31
2017 EN-04 12 24 18 6 0 41 0 60 10 17
2014 EN 5 23 29 10 3 23 8 40 18 39
2014 EN-03 8 17 33 0 0 25 17 43 0 12
2014 EN-04 0 39 11 22 0 28 0 54 31 18
2011 EN 9 24 25 4 4 27 6 49 13 67
2011 EN-03 16 21 26 0 5 21 11 54 8 19
2011 EN-04 0 24 20 4 4 40 8 46 15 25
2011 EN-05 8 25 33 8 8 17 0 40 20 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 29 6 3 0 10 0 89 4 31
2017 EN-04 41 29 12 0 0 18 0 86 0 17
2014 EN 41 20 13 8 3 15 0 73 12 39
2014 EN-03 58 17 25 0 0 0 0 75 0 12
2014 EN-04 28 28 6 11 0 28 0 77 15 18
2011 EN 37 37 15 1 0 7 1 82 2 67
2011 EN-03 63 21 11 0 0 5 0 89 0 19
2011 EN-04 36 32 20 0 0 12 0 77 0 25
2011 EN-05 25 42 8 8 0 8 8 80 10 12
2008 EN 38 42 9 2 2 7 0 86 5 45
2008 EN-04 35 43 13 0 0 9 0 86 0 23

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 29 13 3 0 10 0 82 4 31
2017 EN-04 29 35 18 0 0 18 0 79 0 17
2014 EN 34 33 13 5 5 10 0 74 11 39
2014 EN-03 50 33 17 0 0 0 0 83 0 12
2014 EN-04 22 44 6 6 6 17 0 80 13 18
2011 EN 22 45 18 1 1 10 1 76 3 67
2011 EN-03 37 26 16 0 0 21 0 80 0 19
2011 EN-04 16 48 24 0 0 12 0 73 0 25
2011 EN-05 25 33 17 8 8 0 8 64 18 12
2008 EN 22 56 11 7 2 2 0 80 9 45
2008 EN-04 22 48 17 9 0 4 0 73 9 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 16 13 3 3 39 6 65 12 31
2017 EN-04 12 6 18 6 0 47 12 43 14 17
2014 EN 13 16 20 3 0 41 8 55 5 39
2014 EN-03 17 8 25 0 0 25 25 50 0 12
2014 EN-04 17 11 22 0 0 50 0 56 0 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 39 6 6 3 10 0 82 11 31
2017 EN-04 24 35 12 12 0 18 0 71 14 17
2014 EN 34 31 10 8 3 15 0 76 12 39
2014 EN-03 33 33 8 8 0 17 0 80 10 12
2014 EN-04 28 33 17 6 0 17 0 73 7 18
2011 EN 25 51 13 1 3 6 0 81 5 67
2011 EN-03 32 47 11 0 5 5 0 83 6 19
2011 EN-04 20 52 12 4 0 12 0 82 5 25
2011 EN-05 17 58 17 0 8 0 0 75 8 12
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 29 16 13 13 0 0 58 26 31
2017 EN-04 24 29 12 18 18 0 0 53 35 17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 26 23 29 0 0 3 47 30 31
2017 EN-04 12 29 24 29 0 0 6 44 31 17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 42 23 3 3 0 0 71 6 31
2017 EN-04 24 35 35 6 0 0 0 59 6 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 19 42 10 6 3 0 40 17 31
2017 EN-04 12 24 35 12 12 6 0 38 25 17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 29 13 10 0 0 6 76 10 31
2017 EN-04 35 29 12 18 0 0 6 69 19 17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 42 19 23 3 0 0 55 26 31
2017 EN-04 18 29 24 24 6 0 0 47 29 17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 48 10 13 3 0 0 74 16 31
2017 EN-04 24 47 18 12 0 0 0 71 12 17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 63 13 7 0 0 0 80 7 30
2017 EN-04 6 81 13 0 0 0 0 88 0 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 39 6 0 13 0 0 81 13 31
2017 EN-04 41 41 6 0 12 0 0 82 12 17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 52 6 6 0 3 0 87 7 31
2017 EN-04 29 47 12 6 0 6 0 81 6 17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 71 23 3 0 3 0 0 94 3 31
2017 EN-04 71 24 0 0 6 0 0 94 6 17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 84 13 3 0 0 0 0 97 0 31
2017 EN-04 88 12 0 0 0 0 0 100 0 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 39 6 0 0 0 0 94 0 31
2017 EN-04 53 35 12 0 0 0 0 88 0 17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 65 16 16 0 3 0 0 81 3 31
2017 EN-04 71 12 12 0 6 0 0 82 6 17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 63 20 7 0 0 0 10 93 0 30
2017 EN-04 41 29 12 0 0 0 18 86 0 17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 74 23 3 0 0 0 0 97 0 31
2017 EN-04 76 18 6 0 0 0 0 94 0 17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 19 3 6 10 0 0 81 16 31
2017 EN-04 59 24 6 0 12 0 0 82 12 17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 29 6 10 0 0 0 84 10 31
2017 EN-04 47 29 12 12 0 0 0 76 12 17

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 3 45 42 6 3 0 0 48 10 31
2017 EN-04 6 41 35 12 6 0 0 47 18 17

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 3 19 39 26 13 0 0 39 23 31
2017 EN-04 6 24 35 12 24 0 0 35 29 17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 42 39 3 13 0 3 0 83 13 31
2017 EN-04 35 41 0 18 0 6 0 81 19 17

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 35 16 13 6 0 0 65 19 31
2017 EN-04 18 47 12 18 6 0 0 65 24 17
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 19 13 13 3 16 0 42 58 31
2017 EN-04 35 24 6 24 0 12 0 40 60 17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EN 13 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 13 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 20 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EN 27 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EN 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EN 60 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EN 0 57 21 7 7 7 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 13 27 20 7 7 7 38 31 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 0 7 40 7 33 13 0 8 46 15
Date modified: