2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 51 5 9 3 0 0 82 13 158
2017 CS-02 33 45 7 12 3 0 0 78 15 60
2017 CS-03 31 54 4 7 4 0 0 85 11 54
2017 CS-04 19 67 0 10 5 0 0 86 14 21
2014 CS 30 47 6 11 4 0 1 78 16 192
2014 CS-01 30 60 0 5 0 0 5 95 5 20
2014 CS-02 34 39 7 16 3 0 1 74 19 74
2014 CS-03 24 54 9 8 5 0 0 79 12 66
2014 CS-04 33 46 0 13 8 0 0 79 21 24
2011 CS 39 45 5 8 3 0 0 84 11 274
2011 CS-01 35 48 6 10 0 0 0 84 10 31
2011 CS-02 42 41 6 8 3 0 0 84 11 104
2011 CS-03 32 47 6 9 5 1 0 79 14 98
2011 CS-04 47 43 0 10 0 0 0 90 10 30
2011 CS-05 55 45 0 0 0 0 0 100 0 11
2008 CS 27 53 6 9 4 0 0 80 13 216
2008 CS-01 19 58 13 3 6 0 0 77 10 31
2008 CS-02 25 54 6 12 4 0 0 79 15 85
2008 CS-03 31 51 8 3 5 2 0 83 8 61
2008 CS-04 18 57 0 21 4 0 0 75 25 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 69 19 8 3 1 0 1 88 4 157
2017 CS-02 58 28 7 5 2 0 0 87 7 60
2017 CS-03 73 13 8 2 2 0 2 88 4 53
2017 CS-04 81 10 10 0 0 0 0 90 0 21
2014 CS 73 17 4 3 2 0 1 91 5 192
2014 CS-01 75 20 0 5 0 0 0 95 5 20
2014 CS-02 73 15 7 4 0 0 1 89 4 74
2014 CS-03 74 15 5 3 2 0 2 91 5 66
2014 CS-04 63 33 0 0 4 0 0 96 4 24
2011 CS 68 20 4 4 1 0 2 91 5 274
2011 CS-01 71 19 3 3 0 0 3 93 3 31
2011 CS-02 69 17 5 6 1 0 2 88 7 104
2011 CS-03 66 19 5 4 2 1 2 88 6 98
2011 CS-04 70 27 0 0 0 0 3 100 0 30
2011 CS-05 64 36 0 0 0 0 0 100 0 11
2008 CS 60 26 7 3 3 0 1 87 6 216
2008 CS-01 55 26 3 10 3 3 0 83 13 31
2008 CS-02 55 29 8 2 5 0 0 85 7 85
2008 CS-03 64 25 7 2 0 0 3 92 2 61
2008 CS-04 64 21 11 0 4 0 0 86 4 28

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 18 6 7 3 0 0 84 10 158
2017 CS-02 53 18 8 15 5 0 0 72 20 60
2017 CS-03 68 22 4 4 2 0 0 91 6 54
2017 CS-04 76 19 5 0 0 0 0 95 0 21
2014 CS 64 18 5 7 4 1 2 84 11 192
2014 CS-01 60 15 10 5 10 0 0 75 15 20
2014 CS-02 61 20 4 11 1 0 3 83 13 74
2014 CS-03 62 21 3 5 5 2 3 87 10 66
2014 CS-04 79 8 4 0 8 0 0 88 8 24
2011 CS 66 17 5 7 3 0 1 85 10 274
2011 CS-01 71 10 6 0 10 0 3 83 10 31
2011 CS-02 72 14 3 9 2 0 0 87 11 104
2011 CS-03 58 21 5 9 2 1 3 83 12 98
2011 CS-04 67 20 7 0 7 0 0 87 7 30
2011 CS-05 73 9 9 9 0 0 0 82 9 11
2008 CS 63 20 6 5 6 0 1 84 11 216
2008 CS-01 48 26 13 6 6 0 0 74 13 31
2008 CS-02 60 22 7 5 5 1 0 83 10 85
2008 CS-03 72 15 2 5 3 0 3 90 8 61
2008 CS-04 71 11 4 4 11 0 0 82 14 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 29 8 6 2 0 0 84 8 157
2017 CS-02 55 27 10 7 2 0 0 82 8 60
2017 CS-03 57 32 2 6 4 0 0 89 9 54
2017 CS-04 48 33 10 10 0 0 0 81 10 21
2014 CS 53 31 6 6 3 1 1 84 9 192
2014 CS-01 30 45 10 15 0 0 0 75 15 20
2014 CS-02 58 27 4 5 4 0 1 86 10 74
2014 CS-03 52 29 9 6 3 2 0 82 9 66
2014 CS-04 58 33 4 4 0 0 0 92 4 24
2011 CS 53 33 7 4 2 0 0 86 7 272
2011 CS-01 57 20 17 3 3 0 0 77 7 30
2011 CS-02 49 41 5 3 2 0 0 90 5 104
2011 CS-03 55 27 9 7 1 1 0 82 8 97
2011 CS-04 60 37 0 3 0 0 0 97 3 30
2011 CS-05 45 36 0 0 18 0 0 82 18 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 41 13 15 8 0 0 65 22 158
2017 CS-02 20 35 17 22 7 0 0 55 28 60
2017 CS-03 29 43 11 7 9 0 0 72 17 54
2017 CS-04 10 62 5 14 10 0 0 71 24 21
2014 CS 25 35 15 15 11 0 1 60 26 192
2014 CS-01 20 30 30 10 10 0 0 50 20 20
2014 CS-02 23 38 11 14 14 0 1 62 27 74
2014 CS-03 26 33 15 18 8 0 0 59 26 66
2014 CS-04 21 38 13 17 13 0 0 58 29 24
2011 CS 26 38 13 15 7 1 0 64 23 274
2011 CS-01 26 35 16 6 13 3 0 63 20 31
2011 CS-02 23 38 11 21 7 0 0 62 28 104
2011 CS-03 18 38 16 16 8 2 1 58 25 98
2011 CS-04 40 40 13 3 3 0 0 80 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 22 43 14 11 11 0 0 65 21 216
2008 CS-01 16 45 10 10 19 0 0 61 29 31
2008 CS-02 18 40 15 12 14 0 1 58 26 85
2008 CS-03 26 48 13 10 3 0 0 74 13 61
2008 CS-04 25 39 18 14 4 0 0 64 18 28

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 43 5 6 5 0 0 84 11 158
2017 CS-02 43 37 5 8 7 0 0 80 15 60
2017 CS-03 33 50 7 4 6 0 0 83 9 54
2017 CS-04 38 57 0 0 5 0 0 95 5 21
2014 CS 31 48 11 6 4 1 0 79 10 192
2014 CS-01 20 40 30 10 0 0 0 60 10 20
2014 CS-02 38 45 9 4 3 1 0 84 7 74
2014 CS-03 20 56 9 11 5 0 0 76 15 66
2014 CS-04 50 38 8 0 4 0 0 88 4 24
2011 CS 42 41 9 6 1 1 0 83 8 274
2011 CS-01 52 26 6 16 0 0 0 77 16 31
2011 CS-02 41 42 7 8 2 0 0 84 10 104
2011 CS-03 38 44 11 3 2 1 1 83 5 98
2011 CS-04 43 37 13 3 0 3 0 83 3 30
2011 CS-05 55 45 0 0 0 0 0 100 0 11
2008 CS 37 44 8 7 5 0 0 80 12 216
2008 CS-01 26 55 3 6 10 0 0 81 16 31
2008 CS-02 38 39 8 11 5 0 0 76 15 85
2008 CS-03 38 48 11 2 2 0 0 85 3 61
2008 CS-04 39 36 7 11 4 4 0 78 15 28

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 46 42 6 4 3 0 0 87 7 158
2017 CS-02 48 35 7 8 2 0 0 83 10 60
2017 CS-03 37 56 0 2 6 0 0 93 7 54
2017 CS-04 43 38 14 5 0 0 0 81 5 21
2014 CS 39 42 9 7 3 0 0 81 10 192
2014 CS-01 20 50 15 15 0 0 0 70 15 20
2014 CS-02 42 41 12 3 3 0 0 82 5 74
2014 CS-03 32 45 9 11 3 0 0 77 14 66
2014 CS-04 58 33 0 4 4 0 0 92 8 24
2011 CS 48 40 5 5 2 0 0 88 7 274
2011 CS-01 48 29 6 13 3 0 0 77 16 31
2011 CS-02 46 40 7 6 1 0 0 87 7 104
2011 CS-03 46 44 4 3 2 1 0 91 5 98
2011 CS-04 53 40 0 3 3 0 0 93 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 38 45 7 5 5 0 0 84 9 216
2008 CS-01 16 65 6 3 10 0 0 81 13 31
2008 CS-02 40 41 8 6 4 1 0 82 10 85
2008 CS-03 41 48 7 3 2 0 0 89 5 61
2008 CS-04 43 39 7 7 4 0 0 82 11 28

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 34 7 2 1 0 0 90 3 158
2017 CS-02 50 33 10 3 3 0 0 83 7 60
2017 CS-03 56 37 6 2 0 0 0 93 2 54
2017 CS-04 71 24 5 0 0 0 0 95 0 21
2014 CS 55 34 7 3 1 1 0 90 4 192
2014 CS-01 45 55 0 0 0 0 0 100 0 20
2014 CS-02 50 35 8 4 1 1 0 86 5 74
2014 CS-03 53 35 9 3 0 0 0 88 3 66
2014 CS-04 71 25 4 0 0 0 0 96 0 24

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 37 6 6 3 1 0 85 9 158
2017 CS-02 45 33 8 8 3 2 0 80 12 60
2017 CS-03 52 33 6 7 2 0 0 85 9 54
2017 CS-04 48 43 5 5 0 0 0 90 5 21
2014 CS 44 31 14 6 4 1 1 76 10 192
2014 CS-01 35 30 20 15 0 0 0 65 15 20
2014 CS-02 46 34 15 1 1 0 3 82 3 74
2014 CS-03 48 27 9 8 6 2 0 77 14 66
2014 CS-04 42 33 8 13 4 0 0 75 17 24
2011 CS 47 36 9 3 4 1 0 84 7 272
2011 CS-01 26 55 10 6 3 0 0 81 10 31
2011 CS-02 55 28 10 1 4 2 0 85 5 103
2011 CS-03 46 38 7 2 5 1 0 85 7 97
2011 CS-04 47 33 10 10 0 0 0 80 10 30
2011 CS-05 36 45 9 9 0 0 0 82 9 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 33 26 9 15 11 1 4 63 27 158
2017 CS-02 40 28 7 10 10 2 3 72 21 60
2017 CS-03 33 26 13 13 11 0 4 61 25 54
2017 CS-04 19 38 10 29 5 0 0 57 33 21
2014 CS 32 17 15 16 13 1 6 53 31 192
2014 CS-01 5 35 15 20 10 5 10 47 35 20
2014 CS-02 50 12 16 7 11 0 4 65 18 74
2014 CS-03 29 18 15 20 12 0 6 50 34 66
2014 CS-04 21 21 13 21 21 0 4 43 43 24
2011 CS 31 24 14 14 8 3 7 61 24 272
2011 CS-01 35 10 23 13 3 10 6 54 19 31
2011 CS-02 32 28 14 14 6 1 6 65 21 103
2011 CS-03 31 26 13 8 9 4 8 65 20 97
2011 CS-04 27 20 7 30 13 0 3 48 45 30
2011 CS-05 18 18 9 18 18 0 18 44 44 11
2008 CS 22 28 13 18 13 1 6 53 33 216
2008 CS-01 16 29 13 26 13 0 3 47 40 31
2008 CS-02 24 34 12 18 6 2 5 62 25 85
2008 CS-03 26 21 13 18 16 2 3 50 36 61
2008 CS-04 11 25 14 14 32 0 4 37 48 28

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 31 45 12 6 6 0 0 76 12 158
2017 CS-02 35 37 13 7 8 0 0 72 15 60
2017 CS-03 24 52 11 7 6 0 0 76 13 54
2017 CS-04 19 57 10 10 5 0 0 76 14 21
2014 CS 26 39 14 15 6 0 0 65 21 192
2014 CS-01 30 25 25 20 0 0 0 55 20 20
2014 CS-02 30 42 11 12 5 0 0 72 18 74
2014 CS-03 21 39 17 15 8 0 0 61 23 66
2014 CS-04 21 38 8 25 8 0 0 58 33 24
2011 CS 31 41 13 8 6 0 0 73 14 272
2011 CS-01 42 26 16 6 10 0 0 68 16 31
2011 CS-02 29 44 17 6 5 0 0 73 11 103
2011 CS-03 29 42 11 8 8 1 0 72 17 97
2011 CS-04 27 43 10 17 3 0 0 70 20 30
2011 CS-05 55 45 0 0 0 0 0 100 0 11
2008 CS 27 43 13 9 7 0 0 71 16 215
2008 CS-01 16 42 10 23 10 0 0 58 32 31
2008 CS-02 20 47 15 8 9 0 0 67 18 85
2008 CS-03 41 43 11 3 2 0 0 84 5 61
2008 CS-04 33 30 11 15 7 4 0 65 23 27

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 38 13 15 9 1 0 62 24 158
2017 CS-02 25 35 18 15 5 2 0 61 20 60
2017 CS-03 26 43 6 11 13 2 0 70 24 54
2017 CS-04 10 48 24 10 10 0 0 57 19 21
2014 CS 19 36 18 19 7 0 1 55 27 192
2014 CS-01 10 35 25 25 5 0 0 45 30 20
2014 CS-02 26 32 19 18 4 0 1 59 22 74
2014 CS-03 14 36 20 23 8 0 0 50 30 66
2014 CS-04 17 42 8 13 21 0 0 58 33 24
2011 CS 21 44 17 9 8 1 0 66 17 273
2011 CS-01 16 45 26 6 6 0 0 61 13 31
2011 CS-02 22 44 19 7 7 1 0 67 14 103
2011 CS-03 18 44 15 10 10 2 0 64 21 98
2011 CS-04 27 40 10 13 10 0 0 67 23 30
2011 CS-05 27 55 9 9 0 0 0 82 9 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 43 15 13 3 0 0 69 17 157
2017 CS-02 28 38 18 12 3 0 0 67 15 60
2017 CS-03 24 41 9 19 6 0 0 66 25 53
2017 CS-04 19 67 5 10 0 0 0 86 10 21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 45 9 4 3 1 0 84 6 158
2017 CS-02 42 40 8 5 2 3 0 84 7 60
2017 CS-03 35 48 7 6 4 0 0 83 9 54
2017 CS-04 33 48 14 0 5 0 0 81 5 21
2014 CS 31 42 16 8 3 0 1 74 10 192
2014 CS-01 50 35 10 0 5 0 0 85 5 20
2014 CS-02 34 42 15 7 3 0 0 76 9 74
2014 CS-03 20 39 26 12 2 0 2 60 14 66
2014 CS-04 29 63 0 4 4 0 0 92 8 24
2011 CS 35 42 14 4 5 0 0 78 8 274
2011 CS-01 48 39 6 0 6 0 0 87 6 31
2011 CS-02 32 42 13 7 6 0 0 74 13 104
2011 CS-03 27 46 20 2 4 1 0 73 6 98
2011 CS-04 47 40 7 3 3 0 0 87 7 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 28 42 18 6 5 1 0 71 12 216
2008 CS-01 16 39 23 16 6 0 0 55 23 31
2008 CS-02 26 41 24 5 5 0 0 67 9 85
2008 CS-03 36 41 11 5 5 2 0 78 10 61
2008 CS-04 25 50 11 7 4 4 0 78 11 28

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 42 10 10 7 0 0 73 17 158
2017 CS-02 35 42 10 7 7 0 0 77 13 60
2017 CS-03 30 44 9 9 7 0 0 74 17 54
2017 CS-04 14 48 14 19 5 0 0 62 24 21

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 49 36 11 3 1 0 0 84 4 158
2017 CS-02 50 28 15 5 2 0 0 78 7 60
2017 CS-03 39 47 11 2 2 0 0 85 4 54
2017 CS-04 52 33 10 5 0 0 0 86 5 21
2014 CS 49 32 10 7 2 0 1 82 8 192
2014 CS-01 30 45 25 0 0 0 0 75 0 20
2014 CS-02 49 34 11 5 1 0 0 82 7 74
2014 CS-03 49 32 8 11 0 0 2 82 11 66
2014 CS-04 54 29 4 4 8 0 0 83 13 24
2011 CS 61 29 7 2 0 0 0 90 3 272
2011 CS-01 60 20 10 10 0 0 0 80 10 30
2011 CS-02 61 29 9 1 0 0 0 90 1 103
2011 CS-03 54 36 7 1 1 1 0 91 2 98
2011 CS-04 67 27 3 3 0 0 0 93 3 30
2011 CS-05 100 0 0 0 0 0 0 100 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 40 11 11 5 0 0 72 16 158
2017 CS-02 30 40 10 13 7 0 0 70 20 60
2017 CS-03 33 39 13 9 6 0 0 72 15 54
2017 CS-04 38 52 0 5 5 0 0 90 10 21
2014 CS 24 42 10 14 9 0 1 66 24 192
2014 CS-01 10 30 30 10 20 0 0 40 30 20
2014 CS-02 23 50 8 9 8 0 1 74 18 74
2014 CS-03 21 39 11 23 6 0 0 61 29 66
2014 CS-04 38 38 0 13 13 0 0 75 25 24
2011 CS 35 34 14 11 6 0 0 69 17 273
2011 CS-01 40 27 7 23 3 0 0 67 27 30
2011 CS-02 29 38 15 12 6 0 0 67 17 104
2011 CS-03 28 39 18 7 7 1 0 67 14 98
2011 CS-04 57 20 7 10 7 0 0 77 17 30
2011 CS-05 91 9 0 0 0 0 0 100 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 34 18 7 6 0 0 69 13 158
2017 CS-02 43 27 17 8 5 0 0 70 13 60
2017 CS-03 31 35 20 6 7 0 0 67 13 54
2017 CS-04 24 52 14 5 5 0 0 76 10 21
2014 CS 26 33 17 14 10 0 1 59 24 192
2014 CS-01 15 25 25 20 15 0 0 40 35 20
2014 CS-02 28 35 18 8 9 0 1 64 18 74
2014 CS-03 21 35 15 21 8 0 0 56 29 66
2014 CS-04 33 21 21 8 17 0 0 54 25 24

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 40 13 10 7 0 0 70 17 158
2017 CS-02 28 45 8 12 7 0 0 73 18 60
2017 CS-03 33 30 17 11 9 0 0 63 20 54
2017 CS-04 29 52 10 5 5 0 0 81 10 21
2014 CS 25 38 14 12 10 0 1 63 23 192
2014 CS-01 15 55 10 15 5 0 0 70 20 20
2014 CS-02 30 32 16 9 11 0 1 63 21 74
2014 CS-03 14 46 12 17 12 0 0 59 29 66
2014 CS-04 46 21 13 13 8 0 0 67 21 24
2011 CS 36 40 13 7 4 1 0 77 10 271
2011 CS-01 37 47 7 7 3 0 0 83 10 30
2011 CS-02 39 46 13 2 1 0 0 84 3 103
2011 CS-03 28 36 16 10 7 2 0 65 18 97
2011 CS-04 40 33 10 13 3 0 0 73 17 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 39 35 16 8 3 0 0 74 10 158
2017 CS-02 47 27 17 7 3 0 0 73 10 60
2017 CS-03 29 39 17 13 2 0 0 68 15 54
2017 CS-04 24 52 14 5 5 0 0 76 10 21
2014 CS 30 42 19 6 3 0 0 72 9 192
2014 CS-01 35 30 20 15 0 0 0 65 15 20
2014 CS-02 34 47 16 1 1 0 0 81 3 74
2014 CS-03 21 44 23 9 3 0 0 65 12 66
2014 CS-04 38 29 21 8 4 0 0 67 13 24
2011 CS 40 42 11 6 1 0 0 82 7 272
2011 CS-01 42 39 6 10 3 0 0 81 13 31
2011 CS-02 42 45 8 5 1 0 0 86 6 103
2011 CS-03 37 36 15 8 2 1 0 74 10 97
2011 CS-04 43 40 17 0 0 0 0 83 0 30
2011 CS-05 27 73 0 0 0 0 0 100 0 11
2008 CS 35 45 9 7 4 0 0 80 11 216
2008 CS-01 29 42 13 6 10 0 0 71 16 31
2008 CS-02 31 46 8 11 5 0 0 76 15 85
2008 CS-03 43 46 8 2 2 0 0 89 3 61
2008 CS-04 29 57 4 11 0 0 0 86 11 28

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 32 20 9 6 1 1 65 15 158
2017 CS-02 32 33 20 5 5 2 3 68 11 60
2017 CS-03 33 35 15 15 2 0 0 69 17 54
2017 CS-04 10 29 43 14 5 0 0 38 19 21
2014 CS 31 40 18 7 4 0 1 71 11 192
2014 CS-01 30 45 20 0 5 0 0 75 5 20
2014 CS-02 42 39 12 4 1 0 1 82 5 74
2014 CS-03 30 33 21 14 0 0 2 65 14 66
2014 CS-04 4 50 25 4 17 0 0 54 21 24
2011 CS 31 38 17 8 4 0 1 70 12 274
2011 CS-01 45 35 16 3 0 0 0 81 3 31
2011 CS-02 39 38 15 7 1 0 0 77 8 104
2011 CS-03 29 41 17 7 3 1 2 72 11 98
2011 CS-04 7 33 30 13 17 0 0 40 30 30
2011 CS-05 9 45 0 27 18 0 0 55 45 11
2008 CS 27 38 23 7 4 0 0 65 11 216
2008 CS-01 45 42 13 0 0 0 0 87 0 31
2008 CS-02 26 36 28 5 4 1 0 63 8 85
2008 CS-03 21 44 20 8 5 0 2 67 13 61
2008 CS-04 21 21 29 21 7 0 0 43 29 28

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 23 38 16 10 1 1 27 34 158
2017 CS-02 17 18 28 20 13 2 2 35 36 60
2017 CS-03 6 22 48 18 6 0 0 24 28 54
2017 CS-04 0 33 57 5 5 0 0 10 33 21
2014 CS 10 32 38 13 5 0 2 18 43 191
2014 CS-01 15 40 15 15 15 0 0 30 55 20
2014 CS-02 14 26 34 14 7 0 5 22 42 73
2014 CS-03 6 36 44 12 2 0 0 14 42 66
2014 CS-04 13 33 46 8 0 0 0 8 46 24
2011 CS 13 34 35 12 5 1 1 17 48 274
2011 CS-01 13 35 26 19 6 0 0 26 48 31
2011 CS-02 13 30 32 16 7 0 3 24 44 104
2011 CS-03 9 42 37 6 4 2 0 10 52 98
2011 CS-04 27 23 43 7 0 0 0 7 50 30
2011 CS-05 18 27 45 9 0 0 0 9 45 11
2008 CS 13 34 32 15 3 0 2 19 49 215
2008 CS-01 13 42 23 16 3 0 3 20 57 31
2008 CS-02 12 29 35 18 4 1 2 22 42 84
2008 CS-03 13 36 33 13 3 0 2 17 50 61
2008 CS-04 21 43 25 11 0 0 0 11 64 28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 10 22 27 17 18 2 4 37 34 157
2017 CS-02 7 13 40 18 17 2 3 37 21 60
2017 CS-03 13 22 21 19 20 0 6 41 37 54
2017 CS-04 10 38 29 10 10 0 5 20 50 21
2014 CS 14 24 36 15 7 1 3 23 39 192
2014 CS-01 10 15 50 10 10 5 0 21 26 20
2014 CS-02 12 16 38 16 11 1 5 29 30 74
2014 CS-03 15 32 29 17 6 0 2 23 48 66
2014 CS-04 21 25 42 13 0 0 0 13 46 24
2011 CS 11 19 34 22 7 3 4 32 32 271
2011 CS-01 19 13 26 23 6 6 6 33 37 31
2011 CS-02 13 14 32 26 8 3 4 37 28 102
2011 CS-03 8 26 34 16 8 4 3 27 37 97
2011 CS-04 7 17 40 27 7 0 3 34 24 30
2011 CS-05 0 27 55 18 0 0 0 18 27 11
2008 CS 15 24 32 18 7 1 2 26 41 214
2008 CS-01 16 26 29 13 13 0 3 27 43 31
2008 CS-02 13 27 31 18 6 2 2 25 43 84
2008 CS-03 15 22 32 22 7 2 2 29 38 60
2008 CS-04 25 21 32 14 7 0 0 21 46 28

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 26 28 11 9 3 3 21 49 158
2017 CS-02 18 17 32 15 13 2 3 30 37 60
2017 CS-03 20 30 30 9 6 4 2 16 53 54
2017 CS-04 29 43 10 14 5 0 0 19 71 21
2014 CS 32 22 29 10 3 1 3 14 56 192
2014 CS-01 25 25 25 10 10 0 5 21 53 20
2014 CS-02 23 16 36 15 3 0 7 19 42 74
2014 CS-03 39 29 20 8 3 2 0 11 69 66
2014 CS-04 42 21 33 4 0 0 0 4 63 24
2011 CS 28 26 24 12 5 1 3 18 57 272
2011 CS-01 23 26 23 13 6 0 10 21 54 31
2011 CS-02 23 25 28 13 7 1 3 20 50 102
2011 CS-03 34 28 17 13 4 2 2 18 64 98
2011 CS-04 43 17 33 7 0 0 0 7 60 30
2011 CS-05 9 55 27 9 0 0 0 9 64 11
2008 CS 31 28 24 10 3 2 1 14 61 214
2008 CS-01 35 23 16 16 3 3 3 21 62 31
2008 CS-02 30 27 28 11 4 1 0 15 57 83
2008 CS-03 30 31 23 10 2 2 3 12 64 61
2008 CS-04 36 39 18 4 4 0 0 7 75 28

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 8 11 36 25 16 1 3 43 20 158
2017 CS-02 3 5 35 28 22 2 5 54 9 60
2017 CS-03 7 15 35 34 7 0 2 42 23 54
2017 CS-04 14 29 48 5 5 0 0 10 43 21
2014 CS 10 17 36 28 5 0 4 35 28 192
2014 CS-01 5 5 35 40 5 0 10 50 11 20
2014 CS-02 8 19 31 28 8 0 5 39 29 74
2014 CS-03 14 12 41 27 5 0 2 32 26 66
2014 CS-04 17 29 29 25 0 0 0 25 46 24
2011 CS 5 18 39 26 10 0 1 36 24 274
2011 CS-01 6 16 26 29 19 0 3 50 23 31
2011 CS-02 3 20 34 29 13 0 2 42 24 104
2011 CS-03 6 16 41 29 6 1 1 35 23 98
2011 CS-04 13 20 53 10 3 0 0 13 33 30
2011 CS-05 0 18 73 0 9 0 0 9 18 11
2008 CS 9 15 41 24 9 1 0 34 24 213
2008 CS-01 3 13 45 26 13 0 0 39 16 31
2008 CS-02 11 13 38 27 10 1 0 37 24 84
2008 CS-03 7 10 44 31 5 2 2 37 17 61
2008 CS-04 15 33 41 4 7 0 0 11 48 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 29 20 14 8 3 0 22 58 158
2017 CS-02 23 18 28 18 10 2 0 29 42 60
2017 CS-03 31 35 15 13 2 4 0 16 69 54
2017 CS-04 29 48 10 14 0 0 0 14 76 21
2014 CS 30 26 28 10 4 1 3 15 57 192
2014 CS-01 25 20 25 30 0 0 0 30 45 20
2014 CS-02 19 22 35 9 9 0 5 20 43 74
2014 CS-03 36 29 23 9 0 2 2 10 67 66
2014 CS-04 50 21 25 4 0 0 0 4 71 24
2011 CS 19 31 29 13 5 1 1 18 52 273
2011 CS-01 29 16 42 10 3 0 0 13 45 31
2011 CS-02 17 32 25 17 7 0 1 25 50 103
2011 CS-03 17 32 32 10 5 2 2 16 51 98
2011 CS-04 27 40 20 13 0 0 0 13 67 30
2011 CS-05 9 36 36 9 0 0 9 10 50 11
2008 CS 24 27 27 16 5 0 2 21 51 215
2008 CS-01 23 35 19 13 6 0 3 20 60 31
2008 CS-02 26 21 25 18 6 1 2 25 49 84
2008 CS-03 15 33 31 18 2 0 2 20 48 61
2008 CS-04 39 18 25 18 0 0 0 18 57 28

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 18 30 19 18 1 1 38 32 158
2017 CS-02 8 8 35 25 22 2 0 47 17 60
2017 CS-03 13 24 28 17 17 0 2 34 38 54
2017 CS-04 19 33 33 5 10 0 0 14 52 21
2014 CS 10 15 27 25 14 1 7 43 28 190
2014 CS-01 10 10 20 20 25 5 10 53 24 20
2014 CS-02 7 12 28 26 15 0 12 46 22 74
2014 CS-03 11 14 30 25 14 2 5 42 27 64
2014 CS-04 21 17 21 38 4 0 0 42 38 24
2011 CS 9 15 27 28 14 3 4 45 26 272
2011 CS-01 23 16 13 19 16 10 3 41 44 31
2011 CS-02 4 14 24 32 18 2 7 55 19 102
2011 CS-03 10 14 38 27 8 2 1 36 25 98
2011 CS-04 10 20 17 33 17 3 0 52 31 30
2011 CS-05 0 27 27 18 18 0 9 40 30 11
2008 CS 14 24 27 19 13 0 2 34 39 216
2008 CS-01 13 26 23 23 16 0 0 39 39 31
2008 CS-02 9 21 33 20 12 1 4 33 32 85
2008 CS-03 15 26 26 18 13 0 2 32 42 61
2008 CS-04 25 21 21 18 14 0 0 32 46 28

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 24 37 13 8 3 3 22 39 158
2017 CS-02 17 10 38 20 10 3 2 32 28 60
2017 CS-03 13 28 41 11 4 2 2 15 43 54
2017 CS-04 14 48 19 5 5 5 5 11 68 21
2014 CS 21 24 35 13 2 1 4 16 48 192
2014 CS-01 25 15 35 10 10 0 5 21 42 20
2014 CS-02 19 18 38 14 1 3 8 17 41 74
2014 CS-03 26 30 30 12 2 0 0 14 56 66
2014 CS-04 21 25 38 17 0 0 0 17 46 24
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 71 16 6 3 4 0 0 87 7 157
2017 CS-02 63 15 10 3 9 0 0 78 12 59
2017 CS-03 76 17 2 4 2 0 0 93 6 54
2017 CS-04 71 19 5 5 0 0 0 90 5 21
2014 CS 67 14 5 8 2 1 3 84 10 192
2014 CS-01 65 25 5 5 0 0 0 90 5 20
2014 CS-02 64 16 5 8 3 0 4 83 11 74
2014 CS-03 65 12 6 9 2 3 3 82 11 66
2014 CS-04 88 4 0 4 4 0 0 92 8 24
2011 CS 67 15 8 5 2 0 3 84 8 272
2011 CS-01 63 13 10 3 7 0 3 79 10 30
2011 CS-02 70 15 6 6 0 0 3 88 6 104
2011 CS-03 62 15 10 5 3 1 3 81 9 97
2011 CS-04 73 13 3 7 3 0 0 87 10 30
2011 CS-05 64 27 9 0 0 0 0 91 0 11
2008 CS 58 17 6 6 7 0 5 79 14 216
2008 CS-01 45 19 6 10 13 0 6 69 24 31
2008 CS-02 60 14 8 6 7 0 5 78 14 85
2008 CS-03 59 18 5 5 5 0 8 84 11 61
2008 CS-04 64 18 4 7 7 0 0 82 14 28

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 39 34 14 5 3 3 3 77 8 157
2017 CS-02 37 27 15 7 3 5 5 72 11 59
2017 CS-03 39 35 17 6 0 2 2 77 6 54
2017 CS-04 29 52 10 0 5 0 5 85 5 21
2014 CS 37 27 12 7 4 3 9 73 13 192
2014 CS-01 25 40 10 10 0 10 5 76 12 20
2014 CS-02 39 30 12 3 1 3 12 81 5 74
2014 CS-03 32 23 14 12 8 3 9 62 23 66
2014 CS-04 50 25 13 4 4 0 4 78 9 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 29 10 3 6 0 0 81 9 156
2017 CS-02 56 24 14 2 5 0 0 80 7 59
2017 CS-03 55 26 8 6 6 0 0 81 11 53
2017 CS-04 38 52 0 5 5 0 0 90 10 21
2014 CS 53 25 8 8 5 1 1 78 13 192
2014 CS-01 40 45 5 5 5 0 0 85 10 20
2014 CS-02 54 24 9 5 5 0 1 79 11 74
2014 CS-03 45 27 9 12 5 2 0 74 17 66
2014 CS-04 83 4 0 13 0 0 0 88 13 24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 36 15 8 3 1 1 75 10 157
2017 CS-02 36 36 20 7 2 0 0 71 8 59
2017 CS-03 37 39 7 9 6 2 0 77 15 54
2017 CS-04 33 43 10 14 0 0 0 76 14 21
2014 CS 26 41 13 11 4 2 3 71 16 192
2014 CS-01 35 40 10 10 0 0 5 79 11 20
2014 CS-02 31 38 15 11 3 0 3 71 14 74
2014 CS-03 17 46 11 12 6 5 5 68 20 66
2014 CS-04 25 42 17 17 0 0 0 67 17 24
2011 CS 26 43 11 10 7 2 1 71 18 273
2011 CS-01 35 42 10 6 3 3 0 80 10 31
2011 CS-02 25 45 11 10 7 1 2 72 17 103
2011 CS-03 17 43 14 12 10 3 0 62 23 98
2011 CS-04 30 47 7 10 3 3 0 79 14 30
2011 CS-05 64 27 0 9 0 0 0 91 9 11
2008 CS 26 31 16 15 5 2 5 61 22 216
2008 CS-01 26 32 13 19 6 0 3 60 27 31
2008 CS-02 24 24 21 13 6 5 8 54 22 85
2008 CS-03 28 34 15 13 5 0 5 66 19 61
2008 CS-04 29 39 7 25 0 0 0 68 25 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 28 18 6 4 8 0 68 12 158
2017 CS-02 23 32 27 3 7 8 0 60 11 60
2017 CS-03 41 24 11 13 2 9 0 71 17 54
2017 CS-04 33 33 24 5 5 0 0 67 10 21
2014 CS 27 31 16 7 6 9 4 66 16 192
2014 CS-01 15 30 25 0 10 15 5 56 13 20
2014 CS-02 27 27 19 8 4 12 3 63 14 74
2014 CS-03 23 33 14 8 8 9 6 66 18 66
2014 CS-04 38 38 8 13 4 0 0 75 17 24
2011 CS 30 34 10 9 9 7 0 69 20 274
2011 CS-01 32 32 16 10 3 6 0 69 14 31
2011 CS-02 26 37 9 12 8 9 1 69 21 104
2011 CS-03 23 34 12 7 16 7 0 62 25 98
2011 CS-04 37 43 7 10 0 3 0 83 10 30
2011 CS-05 100 0 0 0 0 0 0 100 0 11
2008 CS 24 24 21 12 10 5 4 53 24 216
2008 CS-01 23 13 32 13 13 6 0 38 28 31
2008 CS-02 14 24 22 12 11 9 8 46 27 85
2008 CS-03 28 30 18 11 8 2 3 60 21 61
2008 CS-04 39 25 11 14 11 0 0 64 25 28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 19 22 24 9 9 15 2 50 21 158
2017 CS-02 22 18 28 7 7 17 2 49 16 60
2017 CS-03 11 20 24 13 9 18 4 41 29 54
2017 CS-04 5 33 24 5 19 14 0 44 28 21
2014 CS 13 27 23 13 8 9 7 47 25 192
2014 CS-01 10 35 20 5 15 10 5 53 24 20
2014 CS-02 14 20 23 9 4 15 15 48 19 74
2014 CS-03 12 26 24 17 12 6 3 42 32 66
2014 CS-04 17 33 29 13 8 0 0 50 21 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 33 6 4 2 0 0 88 6 158
2017 CS-02 57 23 12 5 3 0 0 80 8 60
2017 CS-03 56 35 4 6 0 0 0 91 6 54
2017 CS-04 43 52 0 0 5 0 0 95 5 21
2014 CS 49 38 7 5 1 1 0 87 6 192
2014 CS-01 50 45 0 5 0 0 0 95 5 20
2014 CS-02 57 30 11 1 1 0 0 86 3 74
2014 CS-03 38 46 6 8 2 2 0 85 9 66
2014 CS-04 54 38 0 8 0 0 0 92 8 24
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 39 42 9 6 4 1 0 81 10 158
2017 CS-02 42 37 15 5 2 0 0 78 7 60
2017 CS-03 35 39 7 6 9 4 0 77 15 54
2017 CS-04 24 62 5 10 0 0 0 86 10 21
2014 CS 36 41 15 5 3 0 0 78 8 192
2014 CS-01 25 50 10 15 0 0 0 75 15 20
2014 CS-02 43 38 12 4 3 0 0 81 7 74
2014 CS-03 27 46 21 2 5 0 0 73 6 66
2014 CS-04 50 29 8 8 4 0 0 79 13 24
2011 CS 38 36 11 9 5 0 0 74 15 273
2011 CS-01 32 42 6 6 13 0 0 74 19 31
2011 CS-02 38 38 13 9 3 0 1 76 12 104
2011 CS-03 32 35 14 9 8 1 0 68 18 97
2011 CS-04 50 27 7 17 0 0 0 77 17 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 25 31 17 14 13 0 0 56 27 216
2008 CS-01 19 29 26 10 16 0 0 48 26 31
2008 CS-02 26 22 14 21 15 0 1 49 37 85
2008 CS-03 26 39 16 8 10 0 0 66 18 61
2008 CS-04 25 32 18 18 7 0 0 57 25 28

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 31 11 4 3 3 0 80 8 158
2017 CS-02 53 32 7 5 2 2 0 86 7 60
2017 CS-03 41 22 24 2 6 6 0 67 8 54
2017 CS-04 38 43 0 14 5 0 0 81 19 21
2014 CS 45 38 7 4 4 1 1 84 8 192
2014 CS-01 30 45 10 0 10 5 0 79 11 20
2014 CS-02 54 31 5 5 3 0 1 86 8 74
2014 CS-03 41 41 9 6 3 0 0 82 9 66
2014 CS-04 42 46 8 0 4 0 0 88 4 24
2011 CS 48 27 12 6 5 2 0 77 11 272
2011 CS-01 39 29 10 13 6 3 0 70 20 31
2011 CS-02 55 25 13 4 2 1 0 81 6 104
2011 CS-03 41 30 10 6 8 4 0 74 15 97
2011 CS-04 43 27 17 10 3 0 0 70 13 30
2011 CS-05 90 10 0 0 0 0 0 100 0 10
2008 CS 40 25 13 8 10 2 0 67 19 216
2008 CS-01 45 29 6 3 16 0 0 74 19 31
2008 CS-02 39 19 14 14 12 1 1 59 27 85
2008 CS-03 43 28 16 3 5 5 0 74 9 61
2008 CS-04 32 29 14 11 11 4 0 63 22 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 43 35 8 9 3 1 1 80 12 157
2017 CS-02 54 24 10 10 2 0 0 78 12 59
2017 CS-03 35 35 7 11 6 4 2 74 18 54
2017 CS-04 33 52 5 5 5 0 0 86 10 21
2014 CS 41 39 9 7 3 0 1 81 9 192
2014 CS-01 30 45 10 15 0 0 0 75 15 20
2014 CS-02 46 34 11 4 4 0 1 81 8 74
2014 CS-03 33 43 11 9 3 0 2 77 12 66
2014 CS-04 54 42 4 0 0 0 0 96 0 24
2011 CS 43 32 8 11 5 1 0 76 16 273
2011 CS-01 32 26 16 16 10 0 0 58 26 31
2011 CS-02 47 31 7 9 6 1 0 79 15 104
2011 CS-03 38 34 8 12 5 2 0 74 18 97
2011 CS-04 43 37 7 10 3 0 0 80 13 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 31 34 13 10 12 0 0 65 21 216
2008 CS-01 32 29 13 10 16 0 0 61 26 31
2008 CS-02 29 32 15 7 16 0 0 61 24 85
2008 CS-03 31 36 13 15 5 0 0 67 20 61
2008 CS-04 29 43 11 11 7 0 0 71 18 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 74 16 4 2 4 0 0 90 6 158
2017 CS-02 70 17 3 3 7 0 0 87 10 60
2017 CS-03 72 18 6 0 4 0 0 91 4 54
2017 CS-04 90 5 5 0 0 0 0 95 0 21
2014 CS 79 11 3 2 2 1 2 93 4 192
2014 CS-01 85 10 5 0 0 0 0 95 0 20
2014 CS-02 76 11 4 3 3 0 4 90 6 74
2014 CS-03 76 15 3 0 2 3 2 95 2 66
2014 CS-04 92 4 0 4 0 0 0 96 4 24
2011 CS 77 11 4 3 1 1 2 91 5 274
2011 CS-01 81 6 3 0 3 3 3 93 3 31
2011 CS-02 81 12 2 3 0 0 3 95 3 104
2011 CS-03 73 11 6 4 2 1 2 87 6 98
2011 CS-04 77 13 7 0 3 0 0 90 3 30
2011 CS-05 73 18 0 9 0 0 0 91 9 11
2008 CS 71 11 4 2 6 0 6 87 9 216
2008 CS-01 61 19 6 3 3 0 6 86 7 31
2008 CS-02 69 9 5 2 9 0 5 83 12 85
2008 CS-03 74 7 3 3 3 0 10 89 7 61
2008 CS-04 82 14 0 0 4 0 0 96 4 28

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 55 27 6 3 3 4 3 87 6 157
2017 CS-02 56 20 8 5 3 5 2 82 9 59
2017 CS-03 52 29 8 2 2 4 4 88 4 54
2017 CS-04 52 33 5 5 5 0 0 86 10 21
2014 CS 59 22 7 4 4 1 3 84 9 192
2014 CS-01 55 15 10 0 15 5 0 74 16 20
2014 CS-02 65 18 7 3 3 1 4 87 6 74
2014 CS-03 56 30 3 6 3 0 2 88 9 66
2014 CS-04 54 17 17 4 4 0 4 74 9 24
2011 CS 58 25 8 4 3 2 1 85 7 273
2011 CS-01 33 33 13 3 7 3 7 74 11 30
2011 CS-02 67 19 6 3 2 1 2 89 5 104
2011 CS-03 57 24 6 6 3 3 0 84 9 98
2011 CS-04 53 27 13 7 0 0 0 80 7 30
2011 CS-05 45 45 9 0 0 0 0 91 0 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 62 24 7 2 3 1 1 88 5 158
2017 CS-02 65 22 5 3 3 0 2 88 7 60
2017 CS-03 52 32 11 0 4 2 0 85 4 54
2017 CS-04 62 29 0 5 5 0 0 90 10 21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 65 20 10 1 3 1 0 86 4 158
2017 CS-02 65 18 10 2 3 2 0 85 5 60
2017 CS-03 59 24 13 0 2 2 0 85 2 54
2017 CS-04 67 24 0 5 5 0 0 90 10 21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 53 26 11 6 4 0 0 79 10 158
2017 CS-02 58 23 12 3 3 0 0 82 7 60
2017 CS-03 43 26 19 6 7 0 0 68 13 54
2017 CS-04 57 29 0 10 5 0 0 86 14 21
2014 CS 48 35 11 3 2 0 0 83 5 192
2014 CS-01 35 35 25 0 5 0 0 70 5 20
2014 CS-02 54 31 9 3 3 0 0 85 5 74
2014 CS-03 41 41 12 5 2 0 0 82 6 66
2014 CS-04 67 25 8 0 0 0 0 92 0 24
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 40 12 10 8 8 5 65 21 60
2017 CS-03 6 37 18 9 9 15 6 54 23 33
2017 CS-04 25 45 5 15 5 0 5 74 21 20
2014 CS 18 42 13 8 6 3 10 69 16 71
2014 CS-03 19 38 12 7 2 5 17 73 12 42
2014 CS-04 14 52 14 5 14 0 0 67 19 21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 26 34 18 6 4 11 0 68 11 158
2017 CS-02 28 25 20 0 5 22 0 68 6 60
2017 CS-03 18 48 17 9 4 4 0 69 13 54
2017 CS-04 24 29 24 14 5 5 0 55 20 21
2014 CS 24 36 14 8 5 13 0 69 14 192
2014 CS-01 20 30 10 5 5 30 0 71 14 20
2014 CS-02 27 31 15 5 3 19 0 72 10 74
2014 CS-03 17 43 17 11 6 8 0 64 18 66
2014 CS-04 38 33 8 13 8 0 0 71 21 24
2011 CS 24 35 17 7 7 10 0 65 16 272
2011 CS-01 29 48 3 3 0 16 0 92 4 31
2011 CS-02 20 33 19 8 9 10 1 60 18 103
2011 CS-03 19 29 23 10 6 13 0 55 19 97
2011 CS-04 30 43 13 3 10 0 0 73 13 30
2011 CS-05 64 36 0 0 0 0 0 100 0 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 24 31 21 13 9 2 0 56 22 158
2017 CS-02 23 28 27 8 10 3 0 54 19 60
2017 CS-03 15 39 24 15 7 0 0 54 22 54
2017 CS-04 33 29 10 19 10 0 0 62 29 21
2014 CS 17 36 21 16 6 4 0 55 23 191
2014 CS-01 10 50 10 20 0 10 0 67 22 20
2014 CS-02 18 30 26 15 5 7 0 51 22 74
2014 CS-03 12 40 23 17 8 0 0 52 25 65
2014 CS-04 29 29 13 17 13 0 0 58 29 24
2011 CS 18 33 21 15 10 3 0 52 26 274
2011 CS-01 19 42 10 23 6 0 0 61 29 31
2011 CS-02 15 31 27 13 10 3 1 48 24 104
2011 CS-03 13 30 24 16 11 5 0 45 29 98
2011 CS-04 13 50 7 13 17 0 0 63 30 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 13 21 25 19 18 3 0 36 38 216
2008 CS-01 13 6 42 10 26 3 0 20 37 31
2008 CS-02 12 21 26 20 18 4 0 34 39 85
2008 CS-03 7 31 26 15 18 3 0 39 34 61
2008 CS-04 21 18 7 36 14 4 0 41 52 28

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 30 24 15 8 6 0 50 24 158
2017 CS-02 15 30 25 15 8 7 0 48 25 60
2017 CS-03 15 28 26 13 11 7 0 46 26 54
2017 CS-04 10 43 24 19 5 0 0 52 24 21
2014 CS 10 30 24 18 11 7 0 43 31 192
2014 CS-01 5 25 35 25 5 5 0 32 32 20
2014 CS-02 11 31 19 16 8 15 0 49 29 74
2014 CS-03 9 26 30 18 14 3 0 36 33 66
2014 CS-04 17 33 13 17 21 0 0 50 38 24
2011 CS 7 32 21 21 14 6 0 41 37 272
2011 CS-01 13 39 19 10 16 3 0 53 27 31
2011 CS-02 7 26 25 23 12 7 0 35 38 103
2011 CS-03 3 32 21 24 13 7 0 38 40 97
2011 CS-04 10 30 20 17 23 0 0 40 40 30
2011 CS-05 18 64 0 18 0 0 0 82 18 11
2008 CS 4 20 19 30 23 5 0 25 56 215
2008 CS-01 0 19 19 32 23 6 0 21 59 31
2008 CS-02 5 14 22 29 22 7 0 20 56 85
2008 CS-03 3 20 23 28 21 3 2 24 52 61
2008 CS-04 7 21 4 39 29 0 0 29 68 28

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 32 19 10 11 6 0 57 23 157
2017 CS-02 15 34 22 7 14 8 0 54 22 59
2017 CS-03 19 32 26 13 6 6 0 53 19 54
2017 CS-04 24 43 10 10 14 0 0 67 24 21
2014 CS 15 31 19 17 11 6 0 50 30 191
2014 CS-01 10 30 20 20 10 10 0 44 33 20
2014 CS-02 15 27 24 14 11 9 0 46 27 74
2014 CS-03 15 32 15 21 11 5 0 50 34 65
2014 CS-04 17 33 21 17 13 0 0 50 29 24
2011 CS 13 32 19 14 15 6 0 49 31 272
2011 CS-01 13 29 26 3 23 6 0 45 28 31
2011 CS-02 13 28 23 16 15 6 0 43 32 103
2011 CS-03 11 32 15 18 14 9 0 48 35 97
2011 CS-04 17 40 17 13 13 0 0 57 27 30
2011 CS-05 27 64 9 0 0 0 0 91 0 11
2008 CS 5 21 22 20 22 9 0 29 46 215
2008 CS-01 0 16 19 26 29 10 0 18 61 31
2008 CS-02 6 19 24 19 20 13 0 28 45 85
2008 CS-03 3 23 23 23 21 7 0 28 47 61
2008 CS-04 11 21 18 18 25 7 0 35 46 28

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 15 40 18 12 11 4 1 57 24 158
2017 CS-02 12 37 20 13 12 7 0 52 27 60
2017 CS-03 13 41 18 15 7 4 2 57 24 54
2017 CS-04 10 52 19 10 10 0 0 62 19 21
2014 CS 13 35 20 19 11 2 0 49 31 192
2014 CS-01 5 45 35 10 5 0 0 50 15 20
2014 CS-02 18 26 19 23 12 3 0 44 36 74
2014 CS-03 8 39 18 18 14 3 0 49 33 66
2014 CS-04 17 33 21 17 13 0 0 50 29 24
2011 CS 12 31 24 18 13 3 0 44 31 272
2011 CS-01 19 39 16 13 13 0 0 58 26 31
2011 CS-02 12 20 24 29 13 2 0 33 43 103
2011 CS-03 6 33 32 10 13 5 0 41 25 97
2011 CS-04 10 47 13 17 13 0 0 57 30 30
2011 CS-05 45 45 9 0 0 0 0 91 0 11
2008 CS 7 24 22 26 19 1 0 32 46 216
2008 CS-01 10 13 35 26 16 0 0 23 42 31
2008 CS-02 6 24 22 26 21 1 0 30 48 85
2008 CS-03 5 30 18 31 15 2 0 35 47 61
2008 CS-04 11 25 14 21 29 0 0 36 50 28
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 18 47 18 9 4 3 1 68 13 157
2017 CS-02 18 42 18 10 5 5 2 64 16 60
2017 CS-03 17 58 15 7 2 2 0 76 9 54
2017 CS-04 15 40 30 5 10 0 0 55 15 20
2014 CS 19 43 23 8 6 1 0 63 14 192
2014 CS-01 25 40 30 0 5 0 0 65 5 20
2014 CS-02 19 39 24 8 7 3 0 60 15 74
2014 CS-03 12 44 27 11 6 0 0 56 17 66
2014 CS-04 29 50 8 8 4 0 0 79 13 24
2011 CS 19 42 21 11 5 2 0 62 16 274
2011 CS-01 39 42 10 3 6 0 0 81 10 31
2011 CS-02 13 38 27 15 4 3 0 52 20 104
2011 CS-03 17 42 22 8 7 3 0 61 16 98
2011 CS-04 13 60 17 10 0 0 0 73 10 30
2011 CS-05 55 27 0 18 0 0 0 82 18 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 44 13 4 1 3 0 81 6 158
2017 CS-02 32 45 13 3 2 5 0 81 5 60
2017 CS-03 32 46 15 5 0 2 0 79 6 54
2017 CS-04 38 38 14 0 5 5 0 80 5 21
2014 CS 37 42 11 4 2 3 1 82 6 192
2014 CS-01 45 55 0 0 0 0 0 100 0 20
2014 CS-02 36 35 16 5 3 3 1 75 8 74
2014 CS-03 29 47 14 6 0 5 0 79 6 66
2014 CS-04 46 38 4 0 8 4 0 87 9 24
2011 CS 31 44 11 5 3 5 1 79 9 273
2011 CS-01 42 39 6 0 0 6 6 93 0 31
2011 CS-02 31 43 13 6 1 7 0 79 7 103
2011 CS-03 23 47 12 7 6 4 0 73 14 98
2011 CS-04 30 47 13 7 0 3 0 79 7 30
2011 CS-05 64 36 0 0 0 0 0 100 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 41 13 4 3 2 1 79 7 158
2017 CS-02 33 33 18 8 3 3 0 69 12 60
2017 CS-03 33 43 15 4 2 2 2 79 6 54
2017 CS-04 43 52 0 0 5 0 0 95 5 21
2014 CS 42 36 10 6 3 3 1 80 9 192
2014 CS-01 35 40 20 5 0 0 0 75 5 20
2014 CS-02 42 36 8 5 1 4 3 84 7 74
2014 CS-03 35 39 12 6 5 3 0 76 11 66
2014 CS-04 54 33 0 8 4 0 0 88 13 24
2011 CS 35 34 12 9 4 5 1 73 14 274
2011 CS-01 48 35 10 3 0 0 3 87 3 31
2011 CS-02 32 35 15 7 6 5 1 70 13 104
2011 CS-03 26 38 9 13 5 8 1 70 20 98
2011 CS-04 50 20 17 13 0 0 0 70 13 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11
2008 CS 21 34 16 14 11 3 2 57 26 216
2008 CS-01 19 32 32 6 0 6 3 57 7 31
2008 CS-02 20 29 12 18 15 5 1 53 35 85
2008 CS-03 15 43 11 16 11 0 3 59 29 61
2008 CS-04 32 29 21 11 7 0 0 61 18 28

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 41 21 6 7 3 2 64 14 158
2017 CS-02 22 25 33 7 8 3 2 49 16 60
2017 CS-03 19 56 13 4 6 2 2 77 10 54
2017 CS-04 24 43 19 5 10 0 0 67 14 21
2014 CS 32 35 18 7 4 2 1 70 11 192
2014 CS-01 20 45 25 0 10 0 0 65 10 20
2014 CS-02 34 34 16 8 3 3 3 71 11 74
2014 CS-03 27 38 18 11 5 2 0 66 15 66
2014 CS-04 42 33 17 4 0 4 0 78 4 24
2011 CS 26 32 19 8 7 6 1 64 16 271
2011 CS-01 35 26 13 3 3 13 6 76 8 31
2011 CS-02 19 31 23 12 8 7 1 54 22 101
2011 CS-03 23 35 21 5 8 6 1 63 14 98
2011 CS-04 27 47 10 13 3 0 0 73 17 30
2011 CS-05 91 9 0 0 0 0 0 100 0 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 18 28 23 11 8 13 0 52 22 158
2017 CS-02 20 30 22 10 7 12 0 57 19 60
2017 CS-03 15 26 24 13 9 13 0 47 26 54
2017 CS-04 10 29 29 14 14 5 0 40 30 21
2014 CS 19 26 23 14 10 9 0 49 26 192
2014 CS-01 15 30 30 15 10 0 0 45 25 20
2014 CS-02 22 22 26 9 8 14 0 50 20 74
2014 CS-03 14 30 17 18 14 8 0 48 34 66
2014 CS-04 25 17 25 17 8 8 0 45 27 24
2011 CS 16 24 19 11 13 15 1 48 29 274
2011 CS-01 26 26 6 10 10 19 3 67 25 31
2011 CS-02 13 22 22 15 11 15 2 42 31 104
2011 CS-03 13 23 21 7 19 15 0 43 31 98
2011 CS-04 13 30 20 17 10 10 0 48 30 30
2011 CS-05 45 36 9 0 0 9 0 90 0 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 24 11 3 3 0 0 83 6 158
2017 CS-02 62 20 10 3 5 0 0 82 8 60
2017 CS-03 46 39 11 2 2 0 0 85 4 54
2017 CS-04 76 10 5 5 5 0 0 86 10 21
2014 CS 62 24 6 4 2 1 1 87 6 192
2014 CS-01 80 10 10 0 0 0 0 90 0 20
2014 CS-02 58 26 8 1 4 0 3 86 6 74
2014 CS-03 57 27 5 8 2 2 0 86 9 66
2014 CS-04 75 17 4 4 0 0 0 92 4 24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 69 20 6 1 1 3 1 92 1 158
2017 CS-02 65 17 12 2 2 2 2 85 3 60
2017 CS-03 64 26 6 0 0 2 2 94 0 54
2017 CS-04 81 14 0 0 0 5 0 100 0 21
2014 CS 71 20 4 1 2 2 1 94 2 191
2014 CS-01 90 5 5 0 0 0 0 95 0 20
2014 CS-02 67 23 4 1 1 1 1 93 3 73
2014 CS-03 70 23 3 0 3 2 0 94 3 66
2014 CS-04 71 21 4 0 0 0 4 96 0 24
2011 CS 66 18 8 2 1 3 3 88 3 274
2011 CS-01 65 16 6 3 3 3 3 86 7 31
2011 CS-02 64 19 7 3 1 1 5 89 4 104
2011 CS-03 64 18 9 2 1 4 1 87 3 98
2011 CS-04 73 17 10 0 0 0 0 90 0 30
2011 CS-05 91 0 0 0 0 9 0 100 0 11
2008 CS 62 16 9 4 3 3 4 83 7 216
2008 CS-01 55 16 3 3 10 13 0 81 15 31
2008 CS-02 56 16 9 7 4 2 5 78 11 85
2008 CS-03 72 13 7 2 0 0 7 91 2 61
2008 CS-04 64 14 18 4 0 0 0 79 4 28

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 39 14 16 13 1 0 56 30 158
2017 CS-02 12 37 17 23 10 2 0 49 34 60
2017 CS-03 20 39 17 9 13 2 0 60 23 54
2017 CS-04 5 52 14 14 14 0 0 57 29 21
2014 CS 10 36 18 20 14 2 0 48 34 191
2014 CS-01 5 35 35 10 15 0 0 40 25 20
2014 CS-02 14 28 20 23 12 3 0 43 36 74
2014 CS-03 9 45 9 23 11 3 0 56 35 65
2014 CS-04 8 29 21 17 25 0 0 38 42 24
2011 CS 20 34 21 11 12 2 0 55 24 273
2011 CS-01 26 23 26 3 19 3 0 50 23 31
2011 CS-02 17 39 21 9 12 2 0 57 21 103
2011 CS-03 17 29 20 19 11 3 0 47 32 98
2011 CS-04 20 37 23 7 13 0 0 57 20 30
2011 CS-05 45 55 0 0 0 0 0 100 0 11
2008 CS 12 31 21 17 18 0 0 44 35 216
2008 CS-01 13 26 19 19 23 0 0 39 42 31
2008 CS-02 11 34 16 20 16 1 1 46 37 85
2008 CS-03 11 36 26 15 11 0 0 48 26 61
2008 CS-04 11 21 29 11 29 0 0 32 39 28

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 23 16 22 26 1 0 36 48 158
2017 CS-02 7 18 22 32 20 2 0 26 52 60
2017 CS-03 13 29 11 15 30 2 0 43 46 54
2017 CS-04 14 29 19 14 24 0 0 43 38 21
2014 CS 8 17 12 23 36 3 1 26 61 192
2014 CS-01 5 15 20 10 45 5 0 21 58 20
2014 CS-02 7 16 11 26 39 1 0 23 66 74
2014 CS-03 8 17 15 20 35 5 2 26 58 66
2014 CS-04 17 13 8 33 29 0 0 29 63 24
2011 CS 11 21 17 18 32 2 1 32 51 274
2011 CS-01 16 16 16 16 32 3 0 33 50 31
2011 CS-02 5 17 14 24 38 1 1 23 63 104
2011 CS-03 10 23 17 13 32 3 1 35 47 98
2011 CS-04 17 20 23 17 23 0 0 37 40 30
2011 CS-05 36 45 18 0 0 0 0 82 0 11
2008 CS 7 19 15 23 35 0 1 27 58 216
2008 CS-01 10 16 13 26 35 0 0 26 61 31
2008 CS-02 2 14 13 28 42 0 0 16 71 85
2008 CS-03 11 25 18 16 28 0 2 37 45 61
2008 CS-04 7 25 18 18 29 0 4 33 48 28

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 43 21 11 5 3 0 62 16 158
2017 CS-02 18 47 15 12 7 2 0 66 19 60
2017 CS-03 13 39 31 9 4 4 0 54 13 54
2017 CS-04 14 62 14 5 5 0 0 76 10 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 39 41 10 3 2 4 1 84 5 158
2017 CS-02 42 28 10 7 5 7 2 76 13 60
2017 CS-03 35 50 13 0 0 2 0 87 0 54
2017 CS-04 48 38 10 5 0 0 0 86 5 21
2014 CS 45 34 12 3 2 4 1 83 5 190
2014 CS-01 50 50 0 0 0 0 0 100 0 20
2014 CS-02 42 27 18 1 4 5 1 75 6 73
2014 CS-03 38 39 12 6 0 5 0 81 6 65
2014 CS-04 67 25 4 0 4 0 0 92 4 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 39 42 12 4 1 3 0 83 5 158
2017 CS-02 40 32 17 3 3 5 0 75 7 60
2017 CS-03 32 56 11 2 0 0 0 87 2 54
2017 CS-04 43 43 5 5 0 5 0 90 5 21
2014 CS 44 38 8 4 3 3 1 85 6 192
2014 CS-01 50 45 0 5 0 0 0 95 5 20
2014 CS-02 43 35 11 1 4 4 1 83 6 74
2014 CS-03 36 44 12 5 0 3 0 83 5 66
2014 CS-04 54 33 0 4 8 0 0 88 13 24
2011 CS 33 36 18 6 4 4 0 71 10 272
2011 CS-01 42 39 3 3 6 6 0 86 10 31
2011 CS-02 31 33 25 6 1 4 0 67 7 103
2011 CS-03 24 38 19 8 7 4 0 65 16 97
2011 CS-04 40 43 10 0 7 0 0 83 7 30
2011 CS-05 82 18 0 0 0 0 0 100 0 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 37 9 4 2 1 0 85 6 158
2017 CS-02 50 32 12 2 3 2 0 83 5 60
2017 CS-03 44 46 4 6 0 0 0 91 6 54
2017 CS-04 48 33 14 5 0 0 0 81 5 21
2014 CS 49 36 12 2 1 0 1 85 3 192
2014 CS-01 45 55 0 0 0 0 0 100 0 20
2014 CS-02 51 31 12 3 1 0 1 84 4 74
2014 CS-03 42 38 18 2 0 0 0 80 2 66
2014 CS-04 54 33 8 0 4 0 0 88 4 24
2011 CS 42 36 14 4 3 1 0 79 8 272
2011 CS-01 42 45 6 0 3 3 0 90 3 31
2011 CS-02 39 35 19 4 3 0 0 74 7 103
2011 CS-03 36 39 13 5 5 1 0 76 10 97
2011 CS-04 47 37 7 10 0 0 0 83 10 30
2011 CS-05 100 0 0 0 0 0 0 100 0 11
2008 CS 27 39 19 8 6 0 0 66 14 216
2008 CS-01 26 39 19 6 10 0 0 65 16 31
2008 CS-02 26 38 20 11 6 0 0 64 16 85
2008 CS-03 23 49 15 3 10 0 0 72 13 61
2008 CS-04 32 32 25 11 0 0 0 64 11 28

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 39 32 14 8 6 1 0 72 14 158
2017 CS-02 40 27 15 7 10 2 0 68 17 60
2017 CS-03 35 30 22 7 6 0 0 65 13 54
2017 CS-04 38 48 5 10 0 0 0 86 10 21
2014 CS 29 34 16 12 8 1 0 64 21 192
2014 CS-01 40 35 10 15 0 0 0 75 15 20
2014 CS-02 27 36 16 11 8 1 0 64 19 74
2014 CS-03 24 35 17 15 8 2 0 60 23 66
2014 CS-04 33 25 17 8 17 0 0 58 25 24
2011 CS 31 36 21 8 3 1 0 67 11 274
2011 CS-01 32 45 13 3 6 0 0 77 10 31
2011 CS-02 25 39 25 10 0 1 0 65 10 104
2011 CS-03 28 34 26 5 7 1 0 62 12 98
2011 CS-04 43 27 10 20 0 0 0 70 20 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 34 11 14 3 0 0 72 17 157
2017 CS-02 37 37 10 13 3 0 0 73 17 60
2017 CS-03 39 26 17 15 4 0 0 65 18 54
2017 CS-04 33 52 0 14 0 0 0 86 14 21
2014 CS 26 42 15 11 6 1 0 68 17 192
2014 CS-01 35 40 15 10 0 0 0 75 10 20
2014 CS-02 23 46 14 14 4 0 0 69 18 74
2014 CS-03 23 43 17 12 5 2 0 66 17 66
2014 CS-04 29 33 13 8 17 0 0 63 25 24
2011 CS 31 39 18 8 4 0 0 70 12 274
2011 CS-01 32 52 6 3 6 0 0 84 10 31
2011 CS-02 26 42 23 8 1 0 0 68 9 104
2011 CS-03 30 33 22 8 6 1 0 63 14 98
2011 CS-04 37 37 3 17 7 0 0 73 23 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 16 40 21 13 9 0 0 56 23 216
2008 CS-01 19 39 16 10 16 0 0 58 26 31
2008 CS-02 11 39 27 15 8 0 0 49 24 85
2008 CS-03 21 43 18 13 5 0 0 64 18 61
2008 CS-04 14 39 21 11 14 0 0 54 25 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 27 18 9 4 3 0 67 14 158
2017 CS-02 35 32 17 7 5 5 0 70 12 60
2017 CS-03 37 30 18 11 4 0 0 67 15 54
2017 CS-04 48 19 14 10 5 5 0 70 15 21
2014 CS 29 28 21 12 6 4 0 59 19 192
2014 CS-01 20 40 10 10 15 5 0 63 26 20
2014 CS-02 31 27 26 12 1 3 0 60 14 74
2014 CS-03 29 29 17 15 5 6 0 61 21 66
2014 CS-04 33 13 29 8 17 0 0 46 25 24
2011 CS 34 29 22 8 4 2 0 65 13 274
2011 CS-01 32 19 29 6 13 0 0 52 19 31
2011 CS-02 34 32 21 9 4 1 0 66 13 104
2011 CS-03 31 33 22 7 3 4 0 66 11 98
2011 CS-04 40 23 17 13 3 3 0 66 17 30
2011 CS-05 64 9 18 9 0 0 0 73 9 11
2008 CS 17 31 23 11 13 6 0 51 25 216
2008 CS-01 10 42 23 6 19 0 0 52 26 31
2008 CS-02 9 29 24 16 12 8 1 43 31 85
2008 CS-03 28 28 26 8 7 3 0 58 15 61
2008 CS-04 25 29 18 4 14 11 0 60 20 28
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CS 20 39 41 158
2017 CS-02 20 42 38 60
2017 CS-03 22 39 39 54
2017 CS-04 10 48 43 21
2014 CS 22 36 42 192
2014 CS-01 40 25 35 20
2014 CS-02 14 42 45 74
2014 CS-03 21 32 47 66
2014 CS-04 33 42 25 24
2011 CS 22 39 39 273
2011 CS-01 45 29 26 31
2011 CS-02 13 43 45 103
2011 CS-03 20 38 42 98
2011 CS-04 33 40 27 30
2011 CS-05 27 36 36 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CS 29 16 29 10 0 16 31
2017 CS-02 17 25 17 17 0 25 12
2017 CS-03 51 17 25 0 0 8 12
2014 CS 12 28 44 12 9999 5 43
2014 CS-02 0 10 60 10 9999 20 10
2014 CS-03 29 42 14 14 9999 0 14
2011 CS 12 37 30 15 9999 7 60
2011 CS-01 7 36 29 14 9999 14 14
2011 CS-02 8 46 31 15 9999 0 13
2011 CS-03 15 45 15 20 9999 5 20
2011 CS-04 10 20 50 10 9999 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 8 92 158
2017 CS-02 12 88 60
2017 CS-03 11 89 54
2017 CS-04 0 100 21
2014 CS 13 87 192
2014 CS-02 14 86 74
2014 CS-03 12 88 66

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CS 77 13
2014 CS 64 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 CS 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CS 0 13
2014 CS 0 25
2014 CS-02 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CS 0 13
2014 CS 0 25
2014 CS-02 0 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 CS 46 13
2014 CS 28 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 CS 38 13
2014 CS 40 25
2014 CS-02 50 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 CS 54 13
2014 CS 36 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 CS 0 13
2014 CS 0 25
2014 CS-02 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 CS 54 13
2014 CS 32 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 CS 46 13
2014 CS 48 25
2014 CS-02 50 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CS 0 13
2014 CS-02 0 10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 CS 0 13
2014 CS-02 0 10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 CS 0 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CS 0 13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 CS 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 CS 46 13
2014 CS 29 24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CS 0 13
2014 CS 0 24
2014 CS-02 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CS 54 13
2014 CS 46 24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CS 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 16 21 19 6 2 28 8 58 12 158
2017 CS-02 13 22 20 5 5 25 10 54 15 60
2017 CS-03 11 17 22 9 0 35 6 47 15 54
2017 CS-04 19 14 14 5 0 33 14 64 9 21
2014 CS 19 19 14 5 4 33 7 63 14 192
2014 CS-01 30 20 15 5 5 20 5 67 13 20
2014 CS-02 19 19 16 0 4 31 11 65 7 74
2014 CS-03 11 18 12 11 5 39 5 51 27 66
2014 CS-04 21 25 13 4 0 33 4 73 7 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 35 34 21 1 2 5 1 74 3 158
2017 CS-02 33 28 22 2 5 8 2 69 7 60
2017 CS-03 33 33 26 2 0 4 2 71 2 54
2017 CS-04 38 38 19 0 0 5 0 80 0 21
2014 CS 31 33 14 6 3 12 1 74 11 192
2014 CS-01 35 25 20 10 0 10 0 67 11 20
2014 CS-02 32 31 18 1 5 11 1 72 8 74
2014 CS-03 20 38 9 11 3 20 0 72 17 66
2014 CS-04 42 38 8 8 0 4 0 83 9 24
2011 CS 28 36 21 3 3 9 0 71 6 273
2011 CS-01 23 48 16 0 0 10 3 81 0 31
2011 CS-02 26 37 22 1 4 10 0 70 5 103
2011 CS-03 24 32 24 7 2 10 0 63 10 98
2011 CS-04 37 37 20 0 3 3 0 76 3 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 27 59 8 4 2 1 0 87 6 158
2017 CS-02 23 55 10 8 3 0 0 78 12 60
2017 CS-03 30 65 4 0 0 2 0 96 0 54
2017 CS-04 24 67 0 0 5 5 0 95 5 21
2014 CS 27 60 9 3 1 0 0 87 4 192
2014 CS-01 25 55 15 5 0 0 0 80 5 20
2014 CS-02 24 61 9 4 1 0 0 85 5 74
2014 CS-03 27 62 8 3 0 0 0 89 3 66
2014 CS-04 33 58 8 0 0 0 0 92 0 24
2011 CS 25 59 10 4 1 1 0 85 5 273
2011 CS-01 13 55 23 3 0 3 3 72 3 31
2011 CS-02 24 57 9 9 1 0 0 82 10 103
2011 CS-03 26 62 9 0 2 1 0 89 2 98
2011 CS-04 27 67 3 3 0 0 0 93 3 30
2011 CS-05 55 36 9 0 0 0 0 91 0 11
2008 CS 24 55 10 6 3 2 0 81 9 216
2008 CS-01 16 55 16 3 6 3 0 73 10 31
2008 CS-02 20 55 9 8 5 2 0 77 13 85
2008 CS-03 30 56 8 5 0 2 0 87 5 61
2008 CS-04 21 61 11 4 0 0 4 85 4 28

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 28 22 4 6 22 6 56 14 158
2017 CS-02 12 23 27 7 5 20 7 48 16 60
2017 CS-03 11 33 19 2 2 26 7 66 6 54
2017 CS-04 10 29 14 5 14 29 0 53 27 21
2014 CS 10 24 25 6 4 24 7 50 14 192
2014 CS-01 10 35 25 5 0 20 5 60 7 20
2014 CS-02 11 19 27 8 3 24 8 44 16 74
2014 CS-03 6 24 26 8 5 26 6 44 18 66
2014 CS-04 13 25 17 0 8 29 8 60 13 24
2011 CS 9 20 26 9 6 25 5 42 22 272
2011 CS-01 6 23 16 6 10 29 10 47 26 31
2011 CS-02 6 17 29 13 8 25 2 32 28 103
2011 CS-03 8 21 26 9 4 27 5 42 20 97
2011 CS-04 17 23 23 3 3 23 7 57 10 30
2011 CS-05 27 27 27 0 0 9 9 67 0 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 44 35 11 3 1 6 0 84 4 158
2017 CS-02 45 28 12 2 2 12 0 83 4 60
2017 CS-03 39 44 11 2 0 4 0 87 2 54
2017 CS-04 52 33 5 5 0 5 0 90 5 21
2014 CS 43 40 8 3 1 5 0 87 4 192
2014 CS-01 35 50 15 0 0 0 0 85 0 20
2014 CS-02 50 34 8 1 3 4 0 87 4 74
2014 CS-03 36 41 9 6 0 8 0 84 7 66
2014 CS-04 50 42 0 4 0 4 0 96 4 24
2011 CS 39 39 9 3 1 9 0 86 4 273
2011 CS-01 23 52 3 3 0 16 3 92 4 31
2011 CS-02 38 39 11 4 1 8 0 83 5 103
2011 CS-03 41 32 12 2 3 10 0 81 6 98
2011 CS-04 43 53 0 0 0 3 0 100 0 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 31 40 13 2 4 9 0 78 7 216
2008 CS-01 32 35 13 0 10 10 0 75 11 31
2008 CS-02 27 40 14 2 4 13 0 77 7 85
2008 CS-03 33 41 16 2 3 5 0 78 5 61
2008 CS-04 29 43 7 7 0 11 4 83 8 28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 38 13 7 1 8 1 77 8 158
2017 CS-02 28 32 17 8 2 12 2 69 12 60
2017 CS-03 30 48 15 2 0 6 0 82 2 54
2017 CS-04 43 48 5 0 0 5 0 95 0 21
2014 CS 30 40 9 4 4 13 0 81 8 192
2014 CS-01 35 35 5 5 0 20 0 88 6 20
2014 CS-02 31 41 11 3 3 12 0 82 6 74
2014 CS-03 26 36 14 6 5 14 0 72 12 66
2014 CS-04 33 46 0 0 8 13 0 90 10 24
2011 CS 30 31 18 5 1 14 0 72 7 272
2011 CS-01 26 42 10 3 0 16 3 84 4 31
2011 CS-02 27 31 22 5 1 14 0 68 7 102
2011 CS-03 28 27 19 5 2 19 0 67 9 98
2011 CS-04 37 37 13 10 0 3 0 76 10 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
2008 CS 23 32 23 9 5 7 1 60 15 216
2008 CS-01 16 42 19 0 10 10 3 67 11 31
2008 CS-02 21 39 18 9 5 8 0 65 15 85
2008 CS-03 26 26 26 10 7 5 0 55 17 61
2008 CS-04 21 21 29 14 0 11 4 50 17 28
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 7 93 158
2017 CS-02 8 92 60
2014 CS 5 95 192

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 CS 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 CS 45 11

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 CS 82 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 CS 91 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 CS 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 91 9 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 18 22 18 2 1 34 5 66 5 157
2017 CS-02 15 25 17 2 3 35 3 65 8 60
2017 CS-03 13 28 13 2 0 34 9 74 3 53
2017 CS-04 19 10 24 5 0 38 5 50 8 21
2014 CS 18 17 16 2 3 38 8 64 8 192
2014 CS-01 35 25 15 0 0 15 10 80 0 20
2014 CS-02 14 18 18 0 1 41 9 62 3 74
2014 CS-03 14 14 15 5 5 43 6 53 18 66
2014 CS-04 21 17 13 0 4 38 8 69 8 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 36 37 15 3 1 8 1 80 4 158
2017 CS-02 37 33 13 5 3 7 2 76 9 60
2017 CS-03 30 48 13 2 0 7 0 84 2 54
2017 CS-04 38 38 14 0 0 10 0 84 0 21
2014 CS 34 30 15 3 2 16 1 77 6 192
2014 CS-01 45 30 10 0 0 15 0 88 0 20
2014 CS-02 31 28 15 4 1 19 1 75 7 74
2014 CS-03 26 33 15 5 3 18 0 72 9 66
2014 CS-04 46 29 17 0 0 8 0 82 0 24
2011 CS 36 29 19 3 1 12 0 75 4 274
2011 CS-01 42 35 10 0 0 13 0 89 0 31
2011 CS-02 37 26 24 1 2 11 0 70 3 104
2011 CS-03 28 31 21 4 0 15 1 70 5 98
2011 CS-04 43 30 10 7 0 10 0 81 7 30
2011 CS-05 73 27 0 0 0 0 0 100 0 11
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 28 25 22 12 11 0 1 54 24 158
2017 CS-02 22 30 27 8 13 0 0 52 22 60
2017 CS-03 28 31 17 11 11 0 2 60 23 54
2017 CS-04 38 14 24 19 5 0 0 52 24 21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 14 27 25 16 16 1 1 42 33 158
2017 CS-02 18 22 30 20 8 2 0 41 29 60
2017 CS-03 11 29 24 17 18 0 0 41 35 54
2017 CS-04 5 29 29 10 29 0 0 33 38 21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 21 35 24 10 8 1 1 57 19 158
2017 CS-02 23 42 17 13 2 2 2 67 16 60
2017 CS-03 17 35 28 7 13 0 0 52 20 54
2017 CS-04 10 19 48 14 10 0 0 29 24 21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 20 23 22 20 1 1 34 43 158
2017 CS-02 23 13 25 23 13 2 0 37 37 60
2017 CS-03 6 21 22 26 26 0 0 26 52 54
2017 CS-04 10 19 29 19 24 0 0 29 43 21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 41 25 15 6 2 1 10 74 9 157
2017 CS-02 53 23 7 7 0 2 8 85 7 60
2017 CS-03 39 22 26 4 0 2 8 67 4 54
2017 CS-04 14 43 14 14 10 0 5 60 25 21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 32 21 9 6 1 1 63 15 158
2017 CS-02 35 28 20 8 5 3 0 65 14 60
2017 CS-03 26 32 24 13 4 0 2 59 17 54
2017 CS-04 19 38 14 10 19 0 0 57 29 21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 22 27 14 4 1 3 53 19 157
2017 CS-02 32 22 25 10 7 3 2 56 18 60
2017 CS-03 26 22 28 18 2 0 4 50 21 54
2017 CS-04 29 29 29 5 10 0 0 57 14 21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 18 31 27 16 6 1 1 50 22 158
2017 CS-02 27 23 30 8 8 3 0 52 17 60
2017 CS-03 7 46 17 22 7 0 0 54 29 54
2017 CS-04 14 24 38 24 0 0 0 38 24 21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 28 20 15 6 1 1 58 21 158
2017 CS-02 40 25 13 15 5 2 0 66 20 60
2017 CS-03 20 28 24 17 11 0 0 48 28 54
2017 CS-04 14 38 24 19 5 0 0 52 24 21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 32 23 13 6 1 1 58 19 157
2017 CS-02 30 28 18 18 3 2 0 59 22 60
2017 CS-03 21 36 28 11 4 0 0 57 15 53
2017 CS-04 10 43 24 10 14 0 0 52 24 21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 64 18 10 4 1 1 1 84 6 158
2017 CS-02 62 17 13 3 2 3 0 81 5 60
2017 CS-03 65 20 9 4 2 0 0 85 6 54
2017 CS-04 67 19 5 10 0 0 0 86 10 21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 80 10 5 2 1 1 1 92 3 158
2017 CS-02 78 10 3 3 3 2 0 90 7 60
2017 CS-03 82 11 6 2 0 0 0 93 2 54
2017 CS-04 76 10 10 0 0 0 5 90 0 21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 30 9 2 1 1 2 88 3 158
2017 CS-02 58 28 5 5 2 2 0 88 7 60
2017 CS-03 50 33 13 0 2 0 2 85 2 54
2017 CS-04 48 38 10 0 0 0 5 90 0 21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 58 24 9 4 3 1 1 84 7 158
2017 CS-02 62 18 8 5 5 2 0 81 10 60
2017 CS-03 52 35 7 4 2 0 0 87 6 54
2017 CS-04 57 14 14 10 0 0 5 75 10 21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 51 20 6 3 1 1 18 88 5 157
2017 CS-02 64 5 2 5 2 2 20 89 9 59
2017 CS-03 37 29 15 0 0 0 18 82 0 54
2017 CS-04 43 48 0 5 0 0 5 95 5 21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 67 19 8 2 1 1 3 89 3 157
2017 CS-02 61 22 9 3 2 2 2 86 5 59
2017 CS-03 67 22 6 2 0 0 4 92 2 54
2017 CS-04 67 19 14 0 0 0 0 86 0 21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 59 24 8 3 3 2 1 85 6 158
2017 CS-02 47 32 8 7 5 2 0 80 12 60
2017 CS-03 65 22 6 2 2 2 2 90 4 54
2017 CS-04 76 19 5 0 0 0 0 95 0 21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 48 29 10 9 2 2 1 79 11 158
2017 CS-02 43 23 10 15 3 3 2 70 19 60
2017 CS-03 46 35 15 4 0 0 0 82 4 54
2017 CS-04 52 33 0 10 5 0 0 86 14 21

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 9 33 33 22 3 0 0 42 25 158
2017 CS-02 13 40 20 25 2 0 0 53 27 60
2017 CS-03 7 24 42 22 4 0 0 32 26 54
2017 CS-04 5 38 33 24 0 0 0 43 24 21

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 8 18 44 20 9 1 0 29 26 158
2017 CS-02 12 12 40 23 12 2 0 36 24 60
2017 CS-03 4 22 52 18 4 0 0 22 26 54
2017 CS-04 5 43 33 19 0 0 0 19 48 21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 49 13 7 5 3 1 74 12 158
2017 CS-02 25 42 13 12 5 3 0 69 17 60
2017 CS-03 15 65 9 2 6 2 2 83 8 54
2017 CS-04 33 52 5 0 5 5 0 90 5 21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 17 46 19 11 4 2 0 64 16 157
2017 CS-02 15 44 17 19 5 0 0 59 24 59
2017 CS-03 13 54 15 11 6 2 0 68 17 54
2017 CS-04 24 38 29 0 5 5 0 65 5 21
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 15 85 158
2017 CS-02 28 72 60
2017 CS-03 13 87 54
2017 CS-04 0 100 21
2014 CS 10 90 191
2014 CS-02 10 90 73
2014 CS-03 12 88 66

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 67 33 24
2017 CS-02 65 35 17
2014 CS 75 25 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 31 0 6 7 0 0 87 13 16
2017 CS-02 45 36 0 9 10 0 0 81 19 11
2014 CS 67 27 7 0 0 0 0 93 0 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 32 33 13 8 7 7 1 34 66 158
2017 CS-02 27 37 18 3 8 5 2 29 71 60
2017 CS-03 35 32 6 11 7 9 0 39 61 54
2017 CS-04 33 33 29 5 0 0 0 33 67 21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 12 94
2017 CS-02 10 40
2017 CS-03 10 29
2017 CS-04 7 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 20 94
2017 CS-02 13 40
2017 CS-03 27 29
2017 CS-04 21 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CS 11 94
2017 CS-02 10 40
2017 CS-03 14 29
2017 CS-04 0 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CS 50 94
2017 CS-02 53 40
2017 CS-03 41 29
2017 CS-04 71 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CS 0 94
2017 CS-02 0 40
2017 CS-03 0 29
2017 CS-04 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CS 53 94
2017 CS-02 50 40
2017 CS-03 62 29
2017 CS-04 50 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CS 9 57 14 9 3 8 95
2017 CS-02 10 53 7 12 2 15 40
2017 CS-03 11 55 21 3 7 3 29
2017 CS-04 0 71 14 14 0 0 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 13 22 26 13 7 4 14 43 25 96
2017 CS-02 10 32 30 5 8 5 10 50 15 40
2017 CS-03 10 10 30 17 7 7 20 27 32 30
2017 CS-04 7 21 29 14 14 0 14 33 33 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 2 10 17 27 32 5 6 14 67 96
2017 CS-02 2 7 22 25 32 5 5 11 64 40
2017 CS-03 0 10 20 20 37 7 7 11 65 30
2017 CS-04 0 7 7 43 36 0 7 8 85 14
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