2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	42	3	8	4	0	85	11	170
2017	CR-03	58	31	4	8	0	0	88	8	26
2017	CR-04	39	46	7	3	5	0	85	8	59
2017	CR-05	43	42	1	11	4	0	84	14	82
2014	CR	45	42	3	8	1	0	87	9	173
2014	CR-03	62	27	8	4	0	0	88	4	26
2014	CR-04	40	44	4	12	0	0	84	12	67
2014	CR-05	45	44	1	7	3	0	89	9	75
2011	CR	50	38	4	7	2	0	88	9	250
2011	CR-03	55	38	2	2	2	0	94	4	47
2011	CR-04	50	35	6	6	3	0	86	9	105
2011	CR-05	46	41	2	11	0	0	87	11	94
2008	CR	46	41	3	7	1	0	88	9	282
2008	CR-03	43	44	3	8	2	0	86	10	87
2008	CR-04	51	38	2	8	1	1	90	9	117
2008	CR-05	44	43	6	6	1	0	87	7	70

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	73	21	1	2	1	0	2	97	2	170
2017	CR-03	85	12	0	4	0	0	0	96	4	26
2017	CR-04	71	24	2	0	2	0	2	97	2	59
2017	CR-05	72	22	0	2	0	0	4	97	3	82
2014	CR	75	17	3	2	0	1	2	95	2	173
2014	CR-03	77	12	8	4	0	0	0	88	4	26
2014	CR-04	72	21	3	3	0	0	1	94	3	67
2014	CR-05	80	15	1	0	0	1	3	99	0	75
2011	CR	77	18	2	1	1	1	1	96	2	250
2011	CR-03	81	13	0	0	2	4	0	98	2	47
2011	CR-04	77	19	3	0	1	0	0	96	1	105
2011	CR-05	74	18	2	2	0	1	2	96	2	94
2008	CR	76	16	3	3	1	0	1	94	4	282
2008	CR-03	70	15	7	5	2	0	1	86	7	87
2008	CR-04	79	15	2	3	0	0	2	96	3	117
2008	CR-05	80	19	0	1	0	0	0	99	1	70

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	77	12	6	2	2	0	1	90	4	170
2017	CR-03	88	8	0	0	4	0	0	96	4	26
2017	CR-04	73	12	8	5	2	0	0	85	7	59
2017	CR-05	75	14	6	1	1	0	2	91	2	82
2014	CR	67	16	5	6	3	0	3	86	9	173
2014	CR-03	73	12	8	8	0	0	0	85	8	26
2014	CR-04	69	13	8	6	3	0	1	83	9	67
2014	CR-05	67	20	3	3	3	0	5	92	6	75
2011	CR	66	19	5	5	2	0	2	87	8	250
2011	CR-03	81	15	0	0	4	0	0	96	4	47
2011	CR-04	63	17	6	9	3	1	2	82	12	105
2011	CR-05	64	24	6	2	1	0	2	90	3	94
2008	CR	77	13	3	4	2	0	1	91	6	282
2008	CR-03	77	14	5	2	1	0	1	92	3	87
2008	CR-04	79	10	1	5	3	0	2	91	8	117
2008	CR-05	74	17	3	4	1	0	0	91	6	70

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	35	5	11	4	80	15	169
2017	CR-03	61	19	4	8	8	81	15	26
2017	CR-04	44	41	3	12	0	85	12	59
2017	CR-05	41	37	6	12	4	78	16	81
2014	CR	45	35	7	11	2	80	13	173
2014	CR-03	54	27	8	12	0	81	12	26
2014	CR-04	38	38	7	16	0	76	16	67
2014	CR-05	51	35	5	5	4	85	9	75
2011	CR	43	35	8	10	4	78	14	249
2011	CR-03	36	38	9	9	9	74	17	47
2011	CR-04	43	37	6	11	4	80	14	104
2011	CR-05	45	33	10	11	2	78	13	94

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	41	10	15	6	0	1	68	21	170
2017	CR-03	50	31	0	19	0	0	0	81	19	26
2017	CR-04	20	39	15	14	8	0	3	61	23	59
2017	CR-05	24	46	10	14	6	0	0	70	21	82
2014	CR	29	36	13	13	9	0	1	66	21	173
2014	CR-03	35	35	15	11	4	0	0	69	15	26
2014	CR-04	24	33	12	18	14	0	0	57	31	67
2014	CR-05	35	37	12	8	7	0	1	73	15	75
2011	CR	31	33	14	16	6	0	1	64	22	249
2011	CR-03	28	34	19	13	6	0	0	62	19	47
2011	CR-04	33	33	13	13	6	0	2	67	20	104
2011	CR-05	30	33	11	19	5	1	1	64	25	94
2008	CR	24	42	14	11	6	1	1	68	18	282
2008	CR-03	23	40	13	8	14	2	0	65	22	87
2008	CR-04	27	38	16	12	4	1	2	67	17	117
2008	CR-05	23	50	13	13	1	0	0	73	14	70

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	44	14	6	6	0	73	13	170
2017	CR-03	31	42	8	8	12	0	73	19	26
2017	CR-04	25	48	15	3	8	0	73	12	59
2017	CR-05	33	40	16	9	2	0	73	11	82
2014	CR	26	45	11	7	10	1	71	17	173
2014	CR-03	34	35	15	4	12	0	69	15	26
2014	CR-04	21	42	13	9	12	3	65	21	67
2014	CR-05	28	49	7	7	9	0	77	16	75
2011	CR	38	34	10	9	8	0	72	18	250
2011	CR-03	34	26	11	15	15	0	60	30	47
2011	CR-04	32	37	11	10	9	1	70	18	105
2011	CR-05	45	35	9	6	5	0	80	12	94
2008	CR	31	41	12	7	9	0	73	16	282
2008	CR-03	23	38	13	13	14	0	61	26	87
2008	CR-04	36	44	9	4	8	0	79	12	117
2008	CR-05	33	40	17	6	4	0	73	10	70

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	35	10	8	7	0	0	75	15	170
2017	CR-03	42	35	12	8	4	0	0	77	12	26
2017	CR-04	41	36	7	7	10	0	0	76	17	59
2017	CR-05	39	36	12	8	5	0	0	75	13	82
2014	CR	30	40	9	12	8	1	0	71	20	173
2014	CR-03	34	35	15	4	12	0	0	69	15	26
2014	CR-04	28	35	9	16	9	3	0	65	26	67
2014	CR-05	32	45	4	12	7	0	0	77	19	75
2011	CR	41	32	8	10	10	0	0	72	20	249
2011	CR-03	38	28	13	9	13	0	0	66	21	47
2011	CR-04	37	32	8	13	12	0	0	68	24	104
2011	CR-05	44	35	6	7	7	0	0	79	15	94
2008	CR	35	41	10	6	7	0	0	77	13	282
2008	CR-03	34	31	13	6	15	1	0	66	21	87
2008	CR-04	38	43	7	9	3	0	1	81	12	117
2008	CR-05	33	49	11	4	3	0	0	81	7	70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	35	5	4	6	0	85	10	169
2017	CR-03	50	31	8	4	8	0	81	12	26
2017	CR-04	51	30	3	7	8	0	81	15	59
2017	CR-05	52	38	5	2	2	0	90	5	81
2014	CR	45	39	6	4	4	1	85	8	171
2014	CR-03	58	31	4	8	0	0	88	8	26
2014	CR-04	34	44	7	6	6	1	80	12	66
2014	CR-05	52	37	5	1	4	0	89	5	75

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	38	12	7	6	1	0	75	13	170
2017	CR-03	46	27	19	4	4	0	0	73	8	26
2017	CR-04	29	44	10	5	10	2	0	74	15	59
2017	CR-05	40	38	10	10	2	0	0	78	12	82
2014	CR	40	34	7	14	5	0	0	74	19	173
2014	CR-03	27	39	12	15	8	0	0	66	23	26
2014	CR-04	34	33	9	18	6	0	0	67	24	67
2014	CR-05	52	32	3	9	4	0	0	84	13	75
2011	CR	48	31	8	8	4	1	1	80	12	248
2011	CR-03	57	21	9	4	6	2	0	80	11	47
2011	CR-04	48	26	9	9	5	2	2	77	14	104
2011	CR-05	42	42	6	8	2	0	0	84	10	93

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	22	11	11	13	1	14	60	27	170
2017	CR-03	31	19	19	4	4	0	23	65	10	26
2017	CR-04	22	22	12	10	12	2	20	56	28	59
2017	CR-05	34	24	8	11	16	0	7	63	29	82
2014	CR	32	15	16	10	10	2	14	57	25	173
2014	CR-03	54	15	8	4	8	0	12	78	13	26
2014	CR-04	15	19	25	9	7	3	22	45	22	67
2014	CR-05	41	12	9	13	13	3	8	60	30	75
2011	CR	27	22	13	10	13	3	11	58	27	247
2011	CR-03	33	24	11	4	11	2	15	68	18	46
2011	CR-04	29	23	14	9	9	2	14	62	21	104
2011	CR-05	23	20	13	14	19	4	6	48	37	93
2008	CR	38	21	9	10	10	3	9	67	23	282
2008	CR-03	55	15	8	5	10	0	7	75	16	87
2008	CR-04	35	19	9	12	9	6	10	64	24	117
2008	CR-05	21	31	10	14	10	1	11	61	28	70

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	39	14	8	12	67	19	170
2017	CR-03	27	35	15	12	12	61	23	26
2017	CR-04	25	48	12	7	8	73	15	59
2017	CR-05	29	35	16	6	13	65	19	82
2014	CR	20	47	16	9	9	67	17	173
2014	CR-03	27	31	27	4	12	58	15	26
2014	CR-04	15	48	13	14	10	63	24	67
2014	CR-05	23	51	13	7	7	73	13	75
2011	CR	33	38	12	11	7	71	18	248
2011	CR-03	36	36	11	9	9	72	17	47
2011	CR-04	31	38	13	11	7	69	17	104
2011	CR-05	32	38	11	13	6	70	19	93
2008	CR	32	42	14	7	6	74	13	274
2008	CR-03	31	32	14	11	12	63	23	84
2008	CR-04	35	46	12	3	4	81	7	113
2008	CR-05	30	45	14	7	3	75	10	69

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	36	18	17	10	0	56	26	170
2017	CR-03	23	31	15	19	12	0	54	31	26
2017	CR-04	19	37	20	15	8	0	56	24	59
2017	CR-05	21	38	15	17	10	0	58	27	82
2014	CR	16	38	21	11	15	0	53	26	173
2014	CR-03	23	23	23	8	23	0	46	31	26
2014	CR-04	15	32	22	13	18	0	47	31	67
2014	CR-05	15	49	19	7	11	0	64	17	75
2011	CR	27	35	12	15	10	1	62	25	250
2011	CR-03	28	38	2	17	15	0	66	32	47
2011	CR-04	30	30	17	13	9	1	61	22	105
2011	CR-05	22	38	12	17	10	1	61	27	94

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	43	12	9	6	1	72	16	170
2017	CR-03	31	50	12	4	4	0	81	8	26
2017	CR-04	27	37	13	12	8	2	65	21	59
2017	CR-05	28	46	12	8	5	0	74	13	82

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	42	11	9	2	0	0	78	11	170
2017	CR-03	34	54	4	4	4	0	0	88	8	26
2017	CR-04	39	36	15	8	2	0	0	75	10	59
2017	CR-05	34	41	11	11	2	0	0	76	13	82
2014	CR	31	37	17	6	9	0	0	68	15	173
2014	CR-03	38	31	15	0	15	0	0	69	15	26
2014	CR-04	18	41	19	9	13	0	0	59	22	67
2014	CR-05	41	35	16	4	4	0	0	76	8	75
2011	CR	34	35	16	7	6	2	0	71	13	250
2011	CR-03	38	32	17	6	4	0	2	72	11	47
2011	CR-04	37	33	13	7	8	2	0	72	15	105
2011	CR-05	27	38	19	7	4	4	0	68	12	94
2008	CR	39	39	12	4	4	2	0	80	8	282
2008	CR-03	39	38	13	3	6	1	0	78	9	87
2008	CR-04	43	35	10	6	3	3	1	81	9	117
2008	CR-05	31	49	14	1	3	1	0	81	4	70

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	37	17	10	12	61	22	170
2017	CR-03	23	35	15	15	12	58	27	26
2017	CR-04	27	39	13	8	12	66	20	59
2017	CR-05	23	37	19	10	11	60	21	82

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	34	13	6	4	0	0	77	9	170
2017	CR-03	42	35	12	12	0	0	0	77	12	26
2017	CR-04	46	36	12	2	5	0	0	81	7	59
2017	CR-05	42	34	15	6	4	0	0	76	10	82
2014	CR	52	33	9	3	2	0	1	86	5	173
2014	CR-03	69	15	12	0	4	0	0	85	4	26
2014	CR-04	42	37	12	4	1	0	3	82	6	67
2014	CR-05	53	36	5	3	3	0	0	89	5	75
2011	CR	60	26	8	3	2	1	0	87	5	250
2011	CR-03	57	26	9	4	4	0	0	83	9	47
2011	CR-04	58	29	6	3	2	2	1	89	5	105
2011	CR-05	61	26	11	2	1	0	0	86	3	94

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	42	14	10	14	0	0	62	24	169
2017	CR-03	28	36	20	8	8	0	0	64	16	25
2017	CR-04	15	46	15	7	17	0	0	61	24	59
2017	CR-05	22	43	10	13	12	0	0	65	26	82
2014	CR	18	33	15	14	19	0	0	51	33	173
2014	CR-03	23	39	12	4	23	0	0	61	27	26
2014	CR-04	15	28	19	21	18	0	0	43	38	67
2014	CR-05	19	36	15	11	20	0	0	55	31	75
2011	CR	30	39	12	11	7	0	0	69	18	250
2011	CR-03	26	60	4	6	4	0	0	85	11	47
2011	CR-04	35	30	14	10	10	1	0	66	19	105
2011	CR-05	26	38	15	14	6	0	1	65	20	94

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	34	18	12	8	61	21	169
2017	CR-03	27	31	27	12	4	58	15	26
2017	CR-04	24	32	22	8	13	56	22	59
2017	CR-05	31	37	12	13	6	68	20	81
2014	CR	27	33	15	13	12	60	25	173
2014	CR-03	38	27	12	4	19	65	23	26
2014	CR-04	21	37	13	18	12	57	29	67
2014	CR-05	29	32	16	12	11	61	23	75

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	41	15	12	6	0	0	67	18	170
2017	CR-03	34	19	23	15	8	0	0	54	23	26
2017	CR-04	17	46	19	8	10	0	0	63	19	59
2017	CR-05	31	45	8	13	2	0	0	76	16	82
2014	CR	30	34	17	10	9	0	0	64	18	173
2014	CR-03	35	27	19	8	12	0	0	61	19	26
2014	CR-04	28	34	18	12	9	0	0	61	21	67
2014	CR-05	32	37	15	8	8	0	0	69	16	75
2011	CR	36	41	10	8	4	1	0	78	13	249
2011	CR-03	38	38	6	15	2	0	0	77	17	47
2011	CR-04	40	39	7	8	5	1	0	81	13	104
2011	CR-05	30	45	13	5	5	1	1	76	11	94

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	34	15	7	7	1	71	14	170
2017	CR-03	34	31	15	12	8	0	65	19	26
2017	CR-04	37	39	10	3	8	2	78	12	59
2017	CR-05	38	32	17	8	5	0	70	13	82
2014	CR	35	35	16	9	5	0	70	14	172
2014	CR-03	46	19	23	8	4	0	65	12	26
2014	CR-04	28	40	16	8	7	0	68	15	66
2014	CR-05	39	35	12	11	4	0	73	15	75
2011	CR	40	40	10	5	4	0	80	10	248
2011	CR-03	40	34	13	2	11	0	74	13	47
2011	CR-04	38	45	9	4	5	0	83	9	104
2011	CR-05	41	38	12	9	1	0	78	10	93
2008	CR	39	45	6	5	5	0	84	10	282
2008	CR-03	33	41	10	6	8	1	76	14	87
2008	CR-04	44	44	3	4	5	0	88	9	117
2008	CR-05	37	49	7	6	1	0	86	7	70

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	52	28	14	4	2	1	0	81	5	170
2017	CR-03	81	12	8	0	0	0	0	92	0	26
2017	CR-04	56	32	7	3	0	2	0	90	3	59
2017	CR-05	40	31	20	5	4	0	0	71	8	82
2014	CR	46	32	14	4	2	0	1	79	7	173
2014	CR-03	73	12	15	0	0	0	0	85	0	26
2014	CR-04	52	27	18	3	0	0	1	80	3	67
2014	CR-05	33	41	11	8	5	0	1	76	13	75
2011	CR	48	26	13	7	5	0	1	75	12	248
2011	CR-03	74	9	13	4	0	0	0	83	4	47
2011	CR-04	46	28	13	8	5	0	1	75	13	104
2011	CR-05	35	33	14	9	8	0	1	70	16	93
2008	CR	40	38	16	3	2	1	0	78	5	281
2008	CR-03	51	37	10	0	0	2	0	89	0	87
2008	CR-04	38	40	17	4	0	0	1	78	4	116
2008	CR-05	31	36	20	6	7	0	0	67	13	70

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	18	33	18	14	2	4	35	30	169
2017	CR-03	8	8	27	23	31	0	4	56	16	26
2017	CR-04	8	17	41	14	8	7	5	25	29	59
2017	CR-05	11	23	30	20	13	0	2	34	35	81
2014	CR	12	21	30	23	9	2	4	33	35	172
2014	CR-03	8	4	28	32	16	4	8	54	14	25
2014	CR-04	13	19	29	22	9	3	4	33	35	67
2014	CR-05	12	28	31	20	7	0	3	27	41	75
2011	CR	9	21	35	17	13	1	4	31	32	249
2011	CR-03	4	13	34	28	17	2	2	47	18	47
2011	CR-04	12	21	36	14	12	2	4	28	35	104
2011	CR-05	10	26	36	14	11	0	4	26	37	94
2008	CR	10	21	34	19	12	1	2	32	33	282
2008	CR-03	9	20	30	16	18	3	3	37	31	87
2008	CR-04	4	24	38	21	11	1	2	32	29	117
2008	CR-05	23	19	30	20	9	0	0	29	41	70

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	8	15	26	25	19	2	4	47	25	168
2017	CR-03	0	12	31	27	27	0	4	56	12	26
2017	CR-04	12	17	24	25	15	2	5	44	31	59
2017	CR-05	7	16	26	24	19	4	4	46	26	80
2014	CR	9	20	35	14	13	4	5	29	32	173
2014	CR-03	8	31	31	8	8	8	8	18	46	26
2014	CR-04	12	15	36	13	12	4	8	28	30	67
2014	CR-05	8	19	37	17	15	3	1	33	28	75
2011	CR	12	16	24	22	17	4	5	43	30	247
2011	CR-03	7	20	27	22	16	7	2	41	29	45
2011	CR-04	12	16	22	20	21	3	6	45	31	104
2011	CR-05	13	13	27	26	14	3	5	43	28	94
2008	CR	10	17	26	23	17	3	4	42	30	282
2008	CR-03	9	21	21	24	20	1	5	46	32	87
2008	CR-04	7	16	32	21	17	4	3	41	25	117
2008	CR-05	16	17	23	27	14	1	1	43	34	70

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	21	34	15	13	3	4	30	34	169
2017	CR-03	4	19	27	19	19	4	8	44	26	26
2017	CR-04	12	25	37	12	10	2	2	23	38	59
2017	CR-05	12	17	36	15	13	3	4	30	31	81
2014	CR	18	23	27	16	10	2	3	28	44	173
2014	CR-03	15	23	19	19	15	4	4	38	42	26
2014	CR-04	19	25	31	10	10	3	1	22	46	67
2014	CR-05	17	23	24	21	9	0	5	32	42	75
2011	CR	22	22	28	14	9	1	5	24	46	249
2011	CR-03	17	15	34	19	9	2	4	30	34	47
2011	CR-04	18	28	30	8	10	1	6	19	49	105
2011	CR-05	27	19	24	19	6	0	4	27	48	93
2008	CR	15	23	31	15	10	2	4	26	41	282
2008	CR-03	13	21	26	14	16	5	6	33	37	87
2008	CR-04	12	27	32	16	9	2	3	26	41	117
2008	CR-05	23	20	34	14	6	0	3	21	44	70

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	1	9	25	42	18	1	4	63	11	168
2017	CR-03	0	8	23	31	31	0	8	67	8	26
2017	CR-04	0	7	24	51	15	2	2	69	7	59
2017	CR-05	3	11	27	39	16	0	4	58	14	80
2014	CR	6	7	28	37	15	1	6	56	14	173
2014	CR-03	0	4	12	54	19	4	8	83	4	26
2014	CR-04	6	6	29	41	9	1	8	55	13	67
2014	CR-05	8	9	31	29	19	0	4	50	18	75
2011	CR	6	13	31	25	18	2	4	46	21	248
2011	CR-03	2	11	23	34	23	2	4	61	14	47
2011	CR-04	5	17	29	23	20	3	4	46	23	105
2011	CR-05	10	10	39	24	12	0	5	38	21	92
2008	CR	5	12	32	32	14	3	2	48	18	282
2008	CR-03	5	8	21	36	20	7	5	62	14	87
2008	CR-04	3	12	33	35	14	2	1	50	16	117
2008	CR-05	10	14	41	23	10	0	1	33	25	70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	5	19	26	24	15	3	8	44	28	169
2017	CR-03	4	8	15	23	35	4	11	68	14	26
2017	CR-04	3	24	24	27	12	2	8	43	30	59
2017	CR-05	6	20	31	22	11	4	6	37	28	81
2014	CR	15	23	24	18	14	2	3	34	41	173
2014	CR-03	12	8	23	39	12	4	4	54	21	26
2014	CR-04	13	23	24	16	16	4	3	35	40	67
2014	CR-05	19	29	21	13	13	0	4	28	50	75
2011	CR	13	17	29	18	14	2	6	35	33	249
2011	CR-03	13	13	19	23	21	2	9	50	29	47
2011	CR-04	10	18	28	22	14	3	6	40	30	105
2011	CR-05	17	18	37	12	10	2	4	23	38	93
2008	CR	13	14	31	21	15	2	3	39	28	282
2008	CR-03	8	10	24	29	18	3	7	53	21	87
2008	CR-04	12	13	35	21	15	2	2	38	26	117
2008	CR-05	20	21	33	13	13	0	0	26	41	70

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	14	20	27	21	2	6	52	26	169
2017	CR-03	0	4	23	27	39	0	8	71	4	26
2017	CR-04	7	17	21	26	19	3	7	50	27	58
2017	CR-05	16	14	18	27	17	1	6	48	33	82
2014	CR	11	8	25	22	23	3	8	50	21	173
2014	CR-03	8	8	19	19	31	8	8	59	18	26
2014	CR-04	16	10	22	22	18	3	9	45	30	67
2014	CR-05	8	7	29	23	25	3	5	52	16	75
2011	CR	8	14	27	24	18	2	6	46	25	249
2011	CR-03	4	11	19	36	17	2	11	61	17	47
2011	CR-04	5	13	31	21	21	2	7	46	20	105
2011	CR-05	12	17	26	23	17	1	4	42	31	93
2008	CR	10	16	27	21	15	5	6	40	29	282
2008	CR-03	5	18	20	30	15	8	5	51	26	87
2008	CR-04	9	12	28	20	19	4	9	44	24	117
2008	CR-05	17	21	33	13	11	3	1	25	40	70

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	9	16	36	19	14	1	5	35	27	170
2017	CR-03	8	8	34	15	27	0	8	46	17	26
2017	CR-04	12	17	25	29	8	3	5	41	31	59
2017	CR-05	6	18	44	13	15	0	4	29	25	82
2014	CR	17	17	35	16	10	3	3	27	35	173
2014	CR-03	12	12	42	4	19	8	4	26	26	26
2014	CR-04	22	16	32	16	9	1	3	26	40	67
2014	CR-05	15	17	33	21	8	3	3	31	34	75

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	73	12	4	1	1	2	7	93	3	170
2017	CR-03	62	19	4	4	0	4	7	91	4	26
2017	CR-04	75	8	3	0	2	2	10	94	2	59
2017	CR-05	74	13	5	1	1	1	5	92	3	82
2014	CR	71	13	6	3	2	1	5	88	5	173
2014	CR-03	54	27	8	0	4	4	4	87	4	26
2014	CR-04	73	12	6	5	3	0	1	86	8	67
2014	CR-05	79	8	4	3	0	0	7	93	3	75
2011	CR	73	13	4	2	3	0	4	90	5	248
2011	CR-03	72	11	4	2	6	0	4	87	9	47
2011	CR-04	78	13	3	3	3	0	1	91	6	103
2011	CR-05	68	16	6	1	1	1	6	91	2	94
2008	CR	67	10	7	1	4	1	9	85	6	283
2008	CR-03	61	10	8	0	5	3	13	85	5	87
2008	CR-04	72	9	9	1	4	0	5	86	5	117
2008	CR-05	70	7	4	4	4	0	10	86	9	71

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	17	31	19	12	16	2	3	51	30	170
2017	CR-03	15	31	19	8	23	0	4	48	32	26
2017	CR-04	12	27	22	17	19	0	3	40	37	59
2017	CR-05	21	35	15	11	11	5	2	61	23	82
2014	CR	17	29	19	17	14	2	2	48	32	173
2014	CR-03	23	19	12	15	27	4	0	44	44	26
2014	CR-04	18	29	19	18	10	3	3	50	30	67
2014	CR-05	16	31	19	19	13	1	1	48	33	75

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	33	13	12	13	1	0	62	25	170
2017	CR-03	31	31	15	8	15	0	0	61	23	26
2017	CR-04	25	31	8	17	17	2	0	57	35	59
2017	CR-05	33	36	13	10	8	0	0	69	18	82
2014	CR	30	29	9	16	15	1	1	60	32	173
2014	CR-03	23	23	8	15	27	4	0	48	44	26
2014	CR-04	29	28	9	19	15	0	0	57	34	67
2014	CR-05	31	32	8	15	12	1	1	64	27	75

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	38	16	17	9	1	1	57	27	170
2017	CR-03	27	35	15	4	19	0	0	61	23	26
2017	CR-04	22	32	14	20	10	2	0	55	31	59
2017	CR-05	14	43	17	19	5	1	1	58	25	82
2014	CR	26	33	17	10	12	2	2	61	22	173
2014	CR-03	27	15	19	12	23	4	0	44	36	26
2014	CR-04	24	35	13	9	15	1	3	61	25	67
2014	CR-05	27	37	20	8	5	1	1	66	14	75
2011	CR	32	34	10	12	10	1	0	67	23	248
2011	CR-03	30	30	6	11	23	0	0	60	34	47
2011	CR-04	36	34	9	11	9	2	1	71	20	104
2011	CR-05	29	37	14	14	5	1	0	66	20	93
2008	CR	25	32	16	12	10	3	2	60	23	282
2008	CR-03	21	24	16	18	17	2	1	46	37	87
2008	CR-04	28	33	16	9	7	3	3	66	17	116
2008	CR-05	25	41	15	10	6	3	0	68	16	71

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	31	14	11	14	8	1	57	28	170
2017	CR-03	19	35	12	12	15	7	0	58	29	26
2017	CR-04	20	27	12	10	15	12	3	56	30	59
2017	CR-05	22	34	15	12	12	5	0	59	25	82
2014	CR	22	22	14	21	13	7	2	48	37	173
2014	CR-03	19	15	12	19	23	12	0	39	48	26
2014	CR-04	22	24	10	22	10	7	4	52	37	67
2014	CR-05	24	21	19	19	12	5	0	48	32	75
2011	CR	24	28	13	12	16	6	0	56	30	249
2011	CR-03	17	23	13	17	28	2	0	41	46	47
2011	CR-04	29	29	10	11	13	9	1	64	26	104
2011	CR-05	24	29	18	10	14	5	0	56	25	94
2008	CR	19	25	21	12	13	9	1	49	28	283
2008	CR-03	11	21	20	15	20	13	1	37	40	87
2008	CR-04	22	28	18	10	10	9	3	57	23	117
2008	CR-05	23	25	30	10	7	6	0	51	18	71

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	24	18	18	17	12	1	39	40	170
2017	CR-03	15	19	19	8	35	4	0	36	44	26
2017	CR-04	12	25	12	15	20	14	2	44	42	59
2017	CR-05	8	24	20	23	10	15	0	38	38	82
2014	CR	11	15	22	20	20	11	1	30	45	173
2014	CR-03	12	7	15	27	31	8	0	21	63	26
2014	CR-04	15	16	19	16	18	15	1	36	40	67
2014	CR-05	8	17	28	17	19	9	1	28	40	75

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	45	9	11	9	0	72	19	170
2017	CR-03	19	50	8	12	12	0	69	23	26
2017	CR-04	29	37	3	15	15	0	66	30	59
2017	CR-05	28	49	13	7	2	0	77	10	82
2014	CR	31	35	14	11	9	1	66	20	173
2014	CR-03	34	19	19	12	12	4	56	24	26
2014	CR-04	32	36	12	14	6	0	69	19	67
2014	CR-05	29	37	15	9	9	0	67	19	75

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	29	14	14	8	0	0	64	22	170
2017	CR-03	38	31	15	12	4	0	0	69	15	26
2017	CR-04	37	24	12	15	12	0	0	61	27	59
2017	CR-05	34	33	13	12	7	0	0	67	19	82
2014	CR	34	30	14	9	12	1	0	65	21	173
2014	CR-03	54	15	8	0	19	4	0	72	20	26
2014	CR-04	28	31	21	14	7	0	0	59	21	67
2014	CR-05	36	33	11	8	12	0	0	69	20	75
2011	CR	36	33	11	9	9	0	1	70	19	250
2011	CR-03	30	38	6	15	11	0	0	68	26	47
2011	CR-04	36	30	15	10	9	0	1	66	18	105
2011	CR-05	38	34	10	6	10	0	2	74	16	94
2008	CR	25	35	14	12	12	1	0	61	24	283
2008	CR-03	22	32	13	11	21	0	1	55	33	87
2008	CR-04	27	32	17	12	9	2	0	61	22	117
2008	CR-05	28	46	11	8	6	0	0	75	14	71

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	27	16	8	7	2	0	68	15	170
2017	CR-03	42	27	19	4	8	0	0	69	12	26
2017	CR-04	39	27	12	8	12	2	0	67	21	59
2017	CR-05	41	25	19	10	2	2	0	68	12	82
2014	CR	32	31	17	9	9	1	1	64	18	173
2014	CR-03	39	27	8	4	19	4	0	68	24	26
2014	CR-04	31	31	21	10	6	0	1	62	16	67
2014	CR-05	33	29	19	9	8	1	0	63	18	75
2011	CR	41	26	13	8	9	2	1	69	18	250
2011	CR-03	43	26	11	13	6	2	0	70	20	47
2011	CR-04	38	27	14	8	10	3	1	67	18	105
2011	CR-05	43	26	14	7	10	0	1	69	17	94
2008	CR	31	31	11	12	10	4	0	66	23	283
2008	CR-03	32	23	13	15	15	2	0	56	31	87
2008	CR-04	33	30	7	13	9	7	1	69	24	117
2008	CR-05	30	45	13	6	6	1	0	76	11	71

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	29	11	14	10	0	0	65	24	170
2017	CR-03	34	39	12	4	12	0	0	73	15	26
2017	CR-04	39	22	10	14	15	0	0	61	29	59
2017	CR-05	37	31	10	18	5	0	0	67	23	82
2014	CR	32	34	14	9	10	1	0	66	20	173
2014	CR-03	46	19	8	12	12	4	0	68	24	26
2014	CR-04	31	31	18	10	10	0	0	62	21	67
2014	CR-05	29	39	15	7	11	0	0	68	17	75
2011	CR	36	34	11	9	9	0	0	71	18	250
2011	CR-03	36	26	11	15	13	0	0	62	28	47
2011	CR-04	36	32	13	9	9	0	1	69	17	105
2011	CR-05	35	41	9	7	7	0	0	77	15	94
2008	CR	30	34	10	13	12	1	1	65	25	283
2008	CR-03	28	26	9	15	20	2	0	55	35	87
2008	CR-04	28	31	14	14	11	1	2	61	25	117
2008	CR-05	37	49	3	7	4	0	0	86	11	71

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	79	14	2	1	1	0	4	96	2	170
2017	CR-03	69	27	4	0	0	0	0	96	0	26
2017	CR-04	73	17	2	0	2	0	7	96	2	59
2017	CR-05	85	7	2	1	1	0	2	95	2	82
2014	CR	78	11	2	2	2	1	5	94	4	173
2014	CR-03	73	4	12	0	0	4	8	87	0	26
2014	CR-04	84	10	1	1	1	0	1	96	3	67
2014	CR-05	79	12	0	3	3	0	4	94	6	75
2011	CR	80	11	3	1	3	0	2	93	4	250
2011	CR-03	79	15	0	0	4	0	2	96	4	47
2011	CR-04	82	9	4	1	3	0	2	92	4	105
2011	CR-05	79	12	3	1	2	0	3	93	3	94
2008	CR	75	8	3	2	2	1	7	91	5	282
2008	CR-03	69	10	3	1	2	5	9	92	4	87
2008	CR-04	79	6	4	3	2	0	5	90	5	116
2008	CR-05	79	6	1	3	4	0	7	91	8	71

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	28	5	5	7	5	3	81	13	170
2017	CR-03	58	27	8	0	0	4	4	92	0	26
2017	CR-04	36	34	3	5	8	7	7	81	16	59
2017	CR-05	52	23	6	7	8	4	0	78	15	82
2014	CR	46	25	10	7	1	3	6	80	9	173
2014	CR-03	54	19	12	8	0	4	4	79	8	26
2014	CR-04	41	30	13	4	1	1	9	79	7	67
2014	CR-05	51	23	7	8	1	5	5	82	10	75
2011	CR	52	22	6	8	7	2	2	78	15	250
2011	CR-03	60	23	4	4	2	2	4	89	7	47
2011	CR-04	50	19	7	10	9	3	2	73	20	105
2011	CR-05	50	27	6	6	7	2	1	79	14	94

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	24	9	11	7	1	73	18	170
2017	CR-03	50	27	4	12	8	0	77	19	26
2017	CR-04	46	27	5	15	7	0	73	22	59
2017	CR-05	51	20	14	8	6	1	71	15	82

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	22	14	6	6	1	73	13	170
2017	CR-03	46	23	23	4	4	0	69	8	26
2017	CR-04	49	24	12	5	10	0	73	15	59
2017	CR-05	51	22	12	8	4	2	75	12	82

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	27	13	11	6	71	16	169
2017	CR-03	54	23	8	12	4	77	15	26
2017	CR-04	39	32	13	8	7	71	15	59
2017	CR-05	44	24	15	12	5	68	17	81
2014	CR	46	21	16	7	9	67	17	173
2014	CR-03	54	15	12	4	15	69	19	26
2014	CR-04	44	22	21	9	4	66	13	67
2014	CR-05	48	21	11	8	12	69	20	75

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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	34	14	11	6	5	0	67	18	170
2017	CR-03	31	42	12	8	4	4	0	76	12	26
2017	CR-04	24	32	15	8	12	8	0	61	22	59
2017	CR-05	33	32	15	14	2	4	0	67	18	82
2014	CR	23	33	20	9	6	8	1	62	16	173
2014	CR-03	23	31	23	12	4	8	0	58	17	26
2014	CR-04	28	29	19	10	4	9	0	63	16	67
2014	CR-05	19	40	16	8	8	8	1	65	18	75
2011	CR	27	27	21	10	8	6	0	58	20	248
2011	CR-03	23	32	19	13	6	6	0	59	20	47
2011	CR-04	30	29	17	8	9	7	1	64	18	105
2011	CR-05	24	25	26	11	8	7	0	52	20	92

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	35	15	11	9	2	0	64	21	170
2017	CR-03	34	31	15	8	8	4	0	68	16	26
2017	CR-04	25	32	13	12	15	2	0	59	27	59
2017	CR-05	27	38	17	12	5	1	0	66	17	82
2014	CR	20	30	23	16	10	2	0	51	26	173
2014	CR-03	27	31	15	23	4	0	0	58	27	26
2014	CR-04	24	22	23	16	13	1	0	47	30	67
2014	CR-05	16	36	23	13	9	3	0	53	23	75
2011	CR	25	26	20	15	10	4	1	53	26	247
2011	CR-03	23	21	15	26	11	4	0	47	38	47
2011	CR-04	30	23	20	12	10	5	1	56	23	105
2011	CR-05	20	33	22	12	11	2	0	54	24	91
2008	CR	17	34	19	13	13	3	1	53	27	283
2008	CR-03	22	32	14	13	15	5	0	57	29	87
2008	CR-04	19	32	20	13	11	3	2	54	25	117
2008	CR-05	10	39	23	14	13	1	0	50	27	71

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	34	17	14	6	5	1	61	21	170
2017	CR-03	23	31	23	8	8	7	0	58	17	26
2017	CR-04	22	34	10	21	8	3	2	59	31	59
2017	CR-05	26	33	21	10	5	6	0	63	15	82
2014	CR	18	28	26	14	8	6	0	48	23	173
2014	CR-03	23	19	31	19	4	4	0	44	24	26
2014	CR-04	21	19	24	13	12	12	0	45	28	67
2014	CR-05	15	37	25	13	7	3	0	53	21	75
2011	CR	17	29	18	20	11	5	0	48	32	250
2011	CR-03	15	26	17	28	13	2	0	41	41	47
2011	CR-04	18	32	21	14	9	6	0	54	24	105
2011	CR-05	16	28	17	22	13	4	0	46	37	94
2008	CR	11	25	20	22	12	10	0	40	37	283
2008	CR-03	11	27	18	18	17	8	0	42	38	88
2008	CR-04	13	25	22	20	10	9	1	42	33	116
2008	CR-05	6	24	21	27	8	14	0	34	41	71

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	29	15	9	13	6	0	61	23	170
2017	CR-03	34	27	15	8	12	4	0	64	20	26
2017	CR-04	22	32	14	9	15	8	0	59	26	59
2017	CR-05	31	27	16	10	11	6	0	61	22	82
2014	CR	16	24	20	14	17	8	0	44	34	173
2014	CR-03	15	31	12	19	19	4	0	48	40	26
2014	CR-04	21	16	15	19	19	10	0	41	43	67
2014	CR-05	13	29	24	9	16	8	0	46	28	75
2011	CR	18	24	21	16	15	5	0	45	33	250
2011	CR-03	13	28	15	15	23	6	0	43	41	47
2011	CR-04	24	25	21	15	10	6	0	52	26	105
2011	CR-05	14	23	24	18	16	4	0	39	36	94
2008	CR	12	24	19	17	14	13	0	42	36	283
2008	CR-03	13	25	16	17	17	13	0	43	39	88
2008	CR-04	16	27	20	13	13	10	1	49	29	116
2008	CR-05	6	21	23	21	14	15	0	32	42	71

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	33	18	14	13	3	1	53	28	170
2017	CR-03	23	23	23	8	12	11	0	52	22	26
2017	CR-04	20	24	15	22	17	0	2	45	40	59
2017	CR-05	15	44	18	10	11	2	0	60	21	82
2014	CR	14	35	17	18	14	1	0	49	33	173
2014	CR-03	15	27	12	31	12	4	0	44	44	26
2014	CR-04	13	35	16	21	15	0	0	49	35	67
2014	CR-05	15	39	17	12	16	1	0	54	28	75
2011	CR	17	31	16	21	12	3	0	49	34	248
2011	CR-03	11	30	13	28	15	4	0	42	44	47
2011	CR-04	22	28	19	20	9	3	0	51	29	105
2011	CR-05	13	37	15	18	14	2	0	51	33	92
2008	CR	12	34	14	22	14	4	0	48	38	284
2008	CR-03	15	27	15	22	16	6	0	45	40	88
2008	CR-04	15	34	13	21	13	4	0	52	35	117
2008	CR-05	4	44	14	24	13	1	0	49	37	71

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	45	16	8	5	3	0	70	13	170
2017	CR-03	31	46	8	12	4	0	0	77	15	26
2017	CR-04	20	41	22	7	7	3	0	63	14	59
2017	CR-05	22	48	15	7	4	4	0	74	11	82
2014	CR	24	35	24	7	6	3	0	61	14	173
2014	CR-03	31	35	23	12	0	0	0	65	12	26
2014	CR-04	18	28	31	9	9	6	0	48	19	67
2014	CR-05	28	41	16	5	7	3	0	71	12	75
2011	CR	24	41	17	8	5	4	1	69	13	250
2011	CR-03	23	40	19	4	11	0	2	65	15	47
2011	CR-04	29	37	15	8	4	7	1	71	12	105
2011	CR-05	20	46	18	9	4	3	0	68	13	94

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	38	16	8	2	3	1	74	10	169
2017	CR-03	38	27	23	8	4	0	0	65	12	26
2017	CR-04	29	43	17	8	2	0	2	73	10	59
2017	CR-05	35	38	13	7	0	6	0	78	8	81
2014	CR	28	39	21	3	2	5	1	72	6	173
2014	CR-03	31	50	19	0	0	0	0	81	0	26
2014	CR-04	26	35	22	4	4	7	0	66	10	67
2014	CR-05	29	39	19	4	1	5	3	74	6	75
2011	CR	37	34	15	6	4	4	0	74	10	250
2011	CR-03	36	30	17	6	9	2	0	67	15	47
2011	CR-04	41	27	16	7	3	6	1	72	10	105
2011	CR-05	32	44	14	6	2	2	0	77	9	94

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	35	12	5	9	2	3	74	14	170
2017	CR-03	31	27	19	4	15	0	4	60	20	26
2017	CR-04	36	36	8	5	10	2	3	75	16	59
2017	CR-05	38	36	12	4	5	2	2	78	9	82
2014	CR	31	37	12	12	4	3	1	71	17	173
2014	CR-03	39	34	8	15	0	4	0	76	16	26
2014	CR-04	26	32	21	13	6	1	0	59	19	67
2014	CR-05	33	43	4	9	4	5	1	81	14	75
2011	CR	35	34	10	10	6	3	1	72	17	249
2011	CR-03	32	36	11	6	13	2	0	70	20	47
2011	CR-04	34	31	8	15	6	4	2	70	22	105
2011	CR-05	40	37	13	4	4	2	0	78	9	93
2008	CR	29	36	12	9	8	5	1	69	18	283
2008	CR-03	34	29	15	9	9	3	0	65	19	87
2008	CR-04	24	36	13	9	9	9	1	67	19	117
2008	CR-05	30	45	7	7	7	1	3	78	15	71

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	37	15	7	4	5	2	72	12	169
2017	CR-03	27	39	23	8	4	0	0	65	12	26
2017	CR-04	29	31	15	14	3	7	2	65	18	59
2017	CR-05	34	39	13	1	5	5	2	79	7	81
2014	CR	20	39	24	10	3	5	0	61	14	173
2014	CR-03	12	38	27	19	4	0	0	50	23	26
2014	CR-04	23	32	31	7	3	3	0	57	11	67
2014	CR-05	20	45	16	9	4	5	0	69	14	75
2011	CR	19	33	20	12	7	7	2	57	21	249
2011	CR-03	9	36	23	15	9	6	2	49	26	47
2011	CR-04	22	31	14	11	10	9	3	60	24	105
2011	CR-05	20	32	26	11	4	6	0	56	16	93

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	19	35	16	12	12	6	0	57	26	169
2017	CR-03	23	38	4	19	12	4	0	64	32	26
2017	CR-04	17	31	23	10	14	5	0	51	25	58
2017	CR-05	20	36	14	11	11	8	0	61	24	82
2014	CR	15	22	23	16	15	8	1	41	34	172
2014	CR-03	24	28	16	12	16	4	0	54	29	25
2014	CR-04	15	19	27	15	15	9	1	37	33	67
2014	CR-05	13	24	17	20	16	8	1	41	40	75
2011	CR	16	24	16	19	14	8	3	45	37	249
2011	CR-03	11	23	15	19	19	6	6	39	44	47
2011	CR-04	20	24	14	16	13	10	3	50	34	105
2011	CR-05	14	25	19	23	12	8	0	42	37	93

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	67	20	5	1	2	0	5	91	4	168
2017	CR-03	62	27	4	0	4	0	4	92	4	26
2017	CR-04	69	17	5	0	3	0	5	91	4	59
2017	CR-05	67	19	5	2	1	0	6	91	4	80
2014	CR	65	16	10	2	1	1	5	86	4	173
2014	CR-03	65	12	15	0	4	0	4	80	4	26
2014	CR-04	63	13	15	3	0	0	6	81	3	67
2014	CR-05	72	19	1	3	1	1	3	94	4	75

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	69	21	5	1	1	2	1	93	2	169
2017	CR-03	65	19	12	0	4	0	0	85	4	26
2017	CR-04	65	24	5	0	2	2	2	93	2	58
2017	CR-05	71	20	4	1	0	4	1	95	1	82
2014	CR	68	17	9	1	1	2	2	89	2	173
2014	CR-03	65	12	12	0	0	12	0	87	0	26
2014	CR-04	70	15	12	1	0	0	1	86	1	67
2014	CR-05	71	20	4	1	1	1	1	93	3	75
2011	CR	71	16	7	2	0	1	2	90	2	249
2011	CR-03	68	23	4	2	0	2	0	93	2	47
2011	CR-04	73	12	11	3	1	0	1	85	4	104
2011	CR-05	70	17	5	1	0	2	4	93	1	94
2008	CR	73	13	6	1	1	4	2	91	3	282
2008	CR-03	64	15	8	1	2	8	1	87	4	87
2008	CR-04	79	12	5	1	1	0	2	93	2	117
2008	CR-05	74	13	4	1	1	4	1	92	3	70

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	25	32	16	14	10	2	1	59	25	170
2017	CR-03	31	31	15	8	15	0	0	61	23	26
2017	CR-04	19	31	17	15	13	3	2	52	30	59
2017	CR-05	29	33	15	16	6	2	0	63	22	82
2014	CR	18	32	18	12	16	4	1	52	29	173
2014	CR-03	19	35	15	15	15	0	0	54	31	26
2014	CR-04	9	29	25	10	13	10	3	44	27	67
2014	CR-05	27	32	12	11	19	0	0	59	29	75
2011	CR	25	27	12	15	17	4	0	54	34	248
2011	CR-03	28	26	6	21	17	2	0	54	39	47
2011	CR-04	27	26	13	10	18	5	1	57	30	103
2011	CR-05	21	27	15	18	16	3	0	49	35	94
2008	CR	17	30	21	17	13	3	0	48	31	282
2008	CR-03	18	24	18	14	22	3	0	44	37	87
2008	CR-04	21	31	24	15	7	3	0	53	22	117
2008	CR-05	9	39	19	21	11	1	0	48	33	70

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	23	20	19	21	1	1	39	41	170
2017	CR-03	27	23	15	12	23	0	0	50	35	26
2017	CR-04	8	19	30	22	19	0	2	28	41	59
2017	CR-05	17	28	15	17	22	1	0	46	40	82
2014	CR	9	14	17	24	30	3	3	24	57	173
2014	CR-03	12	27	12	15	31	4	0	40	48	26
2014	CR-04	6	10	19	24	29	6	6	18	60	67
2014	CR-05	11	13	19	27	28	1	1	25	56	75
2011	CR	14	20	13	23	27	2	3	35	52	248
2011	CR-03	19	19	11	19	30	0	2	39	50	47
2011	CR-04	13	21	12	21	25	4	4	38	50	104
2011	CR-05	12	18	14	27	26	1	2	31	54	93
2008	CR	10	22	18	24	21	3	2	33	48	280
2008	CR-03	13	24	17	15	26	3	1	39	43	87
2008	CR-04	10	24	13	27	20	4	2	36	50	115
2008	CR-05	6	17	26	33	14	1	3	24	49	70

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	37	19	12	8	5	59	21	170
2017	CR-03	19	42	19	8	12	0	61	19	26
2017	CR-04	19	34	19	14	12	3	55	26	59
2017	CR-05	22	38	17	12	4	7	65	17	82

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	37	15	2	4	5	79	6	168
2017	CR-03	35	34	19	0	4	8	75	4	26
2017	CR-04	34	40	12	2	5	7	80	7	58
2017	CR-05	41	37	16	2	1	2	80	4	81
2014	CR	36	38	18	6	1	1	75	7	173
2014	CR-03	38	39	19	4	0	0	77	4	26
2014	CR-04	37	32	21	7	1	1	70	9	67
2014	CR-05	36	41	15	5	1	1	78	7	75

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	43	9	3	5	2	83	8	170
2017	CR-03	42	39	15	4	0	0	81	4	26
2017	CR-04	39	37	7	5	8	3	79	14	59
2017	CR-05	37	49	10	1	2	1	87	4	82
2014	CR	39	40	14	5	2	1	79	7	173
2014	CR-03	42	46	8	4	0	0	88	4	26
2014	CR-04	37	32	22	4	4	0	69	9	67
2014	CR-05	41	44	7	5	1	1	86	7	75
2011	CR	34	38	16	6	6	2	72	11	250
2011	CR-03	38	32	13	4	9	4	73	13	47
2011	CR-04	36	35	18	4	5	2	73	9	105
2011	CR-05	29	45	15	7	4	0	73	12	94

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	41	12	3	4	0	0	81	7	170
2017	CR-03	38	42	15	4	0	0	0	81	4	26
2017	CR-04	42	36	8	3	10	0	0	78	13	59
2017	CR-05	38	45	14	2	0	0	0	83	2	82
2014	CR	38	39	9	9	3	1	1	78	13	172
2014	CR-03	38	42	4	4	12	0	0	81	15	26
2014	CR-04	32	39	14	10	3	0	1	73	13	67
2014	CR-05	44	35	7	11	1	3	0	81	12	75
2011	CR	40	36	11	8	5	0	0	76	13	247
2011	CR-03	40	34	11	11	4	0	0	74	15	47
2011	CR-04	43	38	7	8	5	0	0	81	13	104
2011	CR-05	39	35	15	5	5	0	0	74	11	92
2008	CR	31	40	13	8	7	1	0	72	15	284
2008	CR-03	33	40	9	9	8	1	0	74	17	88
2008	CR-04	36	37	12	9	6	1	0	73	15	117
2008	CR-05	23	46	18	7	6	0	0	69	13	71

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	30	20	8	7	0	1	65	15	170
2017	CR-03	31	23	31	4	12	0	0	54	15	26
2017	CR-04	32	31	15	8	12	0	2	64	21	59
2017	CR-05	37	32	20	10	1	0	0	69	11	82
2014	CR	22	38	19	12	9	0	1	61	20	173
2014	CR-03	23	31	19	19	8	0	0	54	27	26
2014	CR-04	18	41	21	9	10	0	1	59	19	67
2014	CR-05	28	39	13	12	8	0	0	67	20	75
2011	CR	32	28	20	12	6	1	0	61	18	249
2011	CR-03	34	17	19	21	9	0	0	51	30	47
2011	CR-04	35	33	11	13	6	3	1	70	19	104
2011	CR-05	29	30	30	6	5	0	0	59	12	94

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	32	18	9	6	1	0	67	15	169
2017	CR-03	40	24	28	0	8	0	0	64	8	25
2017	CR-04	31	34	15	10	8	2	0	66	19	59
2017	CR-05	36	33	17	12	2	0	0	69	15	82
2014	CR	23	39	17	14	6	0	1	62	20	173
2014	CR-03	27	19	27	19	8	0	0	46	27	26
2014	CR-04	18	42	18	10	10	0	1	61	21	67
2014	CR-05	27	43	12	16	3	0	0	69	19	75
2011	CR	28	34	20	8	8	1	0	63	16	250
2011	CR-03	32	23	23	11	11	0	0	55	21	47
2011	CR-04	30	37	14	9	8	3	0	69	17	105
2011	CR-05	26	37	24	6	6	0	0	63	13	94
2008	CR	25	41	14	14	5	1	0	67	20	284
2008	CR-03	23	35	15	18	7	1	1	59	26	88
2008	CR-04	32	42	11	9	6	0	0	74	15	117
2008	CR-05	15	49	17	15	3	0	0	65	18	71

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	25	16	12	10	5	1	60	24	170
2017	CR-03	46	27	12	8	8	0	0	73	15	26
2017	CR-04	24	25	20	10	15	5	0	52	27	59
2017	CR-05	33	24	13	16	6	6	1	62	24	82
2014	CR	28	24	21	11	10	3	2	55	23	173
2014	CR-03	34	15	15	12	15	4	4	54	29	26
2014	CR-04	23	28	22	6	13	3	4	55	21	67
2014	CR-05	31	23	20	16	7	4	0	56	24	75
2011	CR	33	24	14	14	12	3	0	59	26	249
2011	CR-03	36	21	9	15	15	2	2	60	31	47
2011	CR-04	38	19	13	14	12	4	0	59	27	104
2011	CR-05	28	30	18	13	10	2	0	59	23	94
2008	CR	19	31	15	16	13	5	0	53	31	284
2008	CR-03	20	18	17	18	22	5	0	40	42	88
2008	CR-04	22	38	15	7	10	8	1	65	19	117
2008	CR-05	13	35	15	25	8	3	0	49	35	71

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	23	38	39	169
2017	CR-03	12	61	27	26
2017	CR-04	20	39	41	59
2017	CR-05	27	31	42	81
2014	CR	20	34	46	173
2014	CR-03	12	31	58	26
2014	CR-04	18	43	40	67
2014	CR-05	25	29	45	75
2011	CR	25	40	34	248
2011	CR-03	23	36	40	47
2011	CR-04	24	44	32	104
2011	CR-05	28	38	34	93

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	15	21	38	10	15	0	39
2017	CR-04	25	8	25	25	17	0	12
2017	CR-05	5	27	50	5	14	0	22
2014	CR	24	15	41	12	9999	9	34
2014	CR-04	42	17	17	8	9999	17	12
2014	CR-05	16	16	53	11	9999	5	19
2011	CR	17	27	40	3	9999	13	63
2011	CR-03	0	27	45	0	9999	27	11
2011	CR-04	24	16	40	8	9999	12	25
2011	CR-05	19	38	35	0	9999	8	26

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	28	72	170
2017	CR-03	31	69	26
2017	CR-04	29	71	59
2017	CR-05	26	74	82
2014	CR	16	84	173
2014	CR-03	31	69	26
2014	CR-04	9	91	67
2014	CR-05	17	83	75

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	68	47
2017	CR-04	59	17
2017	CR-05	67	21
2014	CR	71	28
2014	CR-05	77	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	53	47
2017	CR-04	59	17
2017	CR-05	47	21
2014	CR	61	28
2014	CR-05	54	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	CR	47
2017	CR-04	17
2017	CR-05	21
2014	CR-05	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	47
2017	CR-04	17
2017	CR-05	21
2014	CR	28
2014	CR-05	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	17
2014	CR-05	0	13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	CR	47
2017	CR-04	17
2017	CR-05	21
2014	CR	28
2014	CR-05	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	42	47
2017	CR-04	29	17
2017	CR-05	47	21
2014	CR	46	28
2014	CR-05	38	13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	44	47
2017	CR-04	59	17
2017	CR-05	37	21
2014	CR	50	28
2014	CR-05	38	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	44	47
2017	CR-04	47	17
2017	CR-05	38	21
2014	CR	46	28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	39	47
2017	CR-04	35	17
2017	CR-05	39	21
2014	CR	39	28
2014	CR-05	46	13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	34	47
2017	CR-04	53	17
2017	CR-05	23	21
2014	CR	25	28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	42	47
2017	CR-04	29	17
2017	CR-05	47	21
2014	CR	61	28
2014	CR-05	69	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	34	47
2017	CR-04	29	17
2017	CR-05	33	21
2014	CR	29	28
2014	CR-05	46	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CR	47
2017	CR-04	17
2017	CR-05	21
2014	CR	28
2014	CR-05	13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CR	11	47

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	11	47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	49	47
2017	CR-04	53	17
2017	CR-05	39	21
2014	CR	50	28
2014	CR-05	38	13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	38	47
2017	CR-05	42	21
2014	CR	36	28
2014	CR-05	46	13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	59	47
2017	CR-04	65	17
2017	CR-05	52	21
2014	CR	71	28
2014	CR-05	62	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	34	47
2017	CR-04	41	17
2017	CR-05	33	21
2014	CR	46	28
2014	CR-05	38	13

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	28	47
2017	CR-05	29	21
2014	CR	29	28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	21
2014	CR	18	28

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	17
2014	CR	18	28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	28	47
2017	CR-04	35	17
2017	CR-05	29	21
2014	CR	18	28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	13	46
2014	CR-05	0	11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	18	46
2017	CR-05	30	21

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	13	46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	21
2014	CR-05	0	11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	15	46
2014	CR	0	23
2014	CR-05	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	15	46

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	13	46
2014	CR	26	23

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	22	46
2017	CR-05	23	21
2014	CR-05	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	19	46
2014	CR	39	23
2014	CR-05	45	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	44	46
2017	CR-04	31	16
2017	CR-05	53	21
2014	CR	43	23
2014	CR-05	45	11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR-04	16
2014	CR	23
2014	CR-05	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	52	46
2017	CR-04	50	16
2017	CR-05	42	21
2014	CR	65	23
2014	CR-05	64	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	19	46
2017	CR-04	31	16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	96	4	47
2017	CR-04	100	0	17
2017	CR-05	90	10	21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	25	13	6	11	16	6	61	23	170
2017	CR-03	19	27	12	12	19	11	0	52	35	26
2017	CR-04	20	21	15	8	10	20	5	55	25	59
2017	CR-05	25	26	12	3	8	16	10	68	16	82
2014	CR	14	18	24	5	8	23	7	47	18	173
2014	CR-03	19	27	15	8	15	12	4	54	27	26
2014	CR-04	15	19	24	4	6	25	7	50	15	67
2014	CR-05	13	16	27	4	8	24	8	43	18	75

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	32	15	5	8	8	1	71	13	170
2017	CR-03	31	15	19	12	15	8	0	50	29	26
2017	CR-04	29	36	17	3	10	5	0	68	14	59
2017	CR-05	35	35	12	4	2	11	1	79	7	82
2014	CR	28	26	23	7	4	10	1	62	12	173
2014	CR-03	38	23	19	12	0	8	0	67	13	26
2014	CR-04	32	25	21	6	4	10	1	65	12	67
2014	CR-05	21	27	27	7	5	12	1	55	14	75
2011	CR	32	38	16	4	2	6	0	75	7	250
2011	CR-03	36	32	15	6	2	6	2	74	9	47
2011	CR-04	33	39	14	3	2	9	0	79	5	105
2011	CR-05	30	39	20	4	2	4	0	72	7	94

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	49	15	2	5	2	2	77	7	169
2017	CR-03	31	42	23	0	0	4	0	76	0	26
2017	CR-04	19	58	12	2	5	2	3	80	7	59
2017	CR-05	29	43	16	2	6	2	1	75	9	81
2014	CR	19	55	16	6	2	2	1	76	8	173
2014	CR-03	23	46	15	15	0	0	0	69	15	26
2014	CR-04	15	54	19	4	3	3	1	72	8	67
2014	CR-05	21	59	12	4	1	3	0	82	5	75
2011	CR	26	53	11	4	1	2	3	83	5	250
2011	CR-03	21	53	11	9	2	0	4	78	11	47
2011	CR-04	24	52	11	5	1	3	4	82	6	105
2011	CR-05	31	55	11	1	1	1	0	87	2	94
2008	CR	21	51	10	9	5	4	0	75	15	284
2008	CR-03	14	48	17	10	8	3	0	64	19	88
2008	CR-04	19	54	8	9	6	5	0	77	15	117
2008	CR-05	31	51	4	8	1	4	0	85	10	71

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	26	20	5	7	23	5	56	16	170
2017	CR-03	23	23	27	0	8	15	4	57	10	26
2017	CR-04	14	22	15	3	10	30	5	55	21	59
2017	CR-05	12	28	22	6	5	21	6	56	15	82
2014	CR	9	25	29	10	4	20	3	43	19	173
2014	CR-03	12	19	31	12	12	15	0	36	27	26
2014	CR-04	10	22	32	6	1	24	4	45	10	67
2014	CR-05	7	28	27	13	4	19	3	44	22	75
2011	CR	12	28	26	7	6	13	9	51	16	250
2011	CR-03	15	17	30	6	11	11	11	41	22	47
2011	CR-04	11	32	24	9	1	14	9	57	12	105
2011	CR-05	10	29	27	5	9	14	7	49	18	94

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	29	15	2	4	9	2	76	7	170
2017	CR-03	39	27	19	0	4	11	0	74	4	26
2017	CR-04	36	31	19	2	5	5	3	72	7	59
2017	CR-05	42	28	11	4	2	12	1	81	7	82
2014	CR	33	30	16	6	2	13	1	72	10	173
2014	CR-03	31	31	15	8	4	12	0	69	13	26
2014	CR-04	28	31	19	3	1	16	1	71	5	67
2014	CR-05	40	28	11	8	3	11	0	76	12	75
2011	CR	36	34	14	6	2	7	3	77	8	250
2011	CR-03	32	34	9	9	4	9	4	76	15	47
2011	CR-04	38	31	13	4	1	9	4	79	5	105
2011	CR-05	34	37	17	6	1	4	0	74	8	94
2008	CR	30	37	13	4	3	14	0	77	8	284
2008	CR-03	23	33	15	6	8	16	0	66	16	88
2008	CR-04	29	42	9	3	1	15	0	84	5	117
2008	CR-05	37	37	14	3	0	10	0	81	3	71

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	32	18	1	5	10	2	73	7	170
2017	CR-03	31	31	23	0	4	11	0	70	4	26
2017	CR-04	32	32	17	0	10	5	3	70	11	59
2017	CR-05	35	33	16	1	1	13	1	79	3	82
2014	CR	29	30	20	4	4	13	1	67	9	173
2014	CR-03	27	42	15	0	8	8	0	75	8	26
2014	CR-04	26	27	25	1	3	16	1	64	5	67
2014	CR-05	33	28	16	7	4	12	0	70	12	75
2011	CR	30	32	19	6	2	8	3	69	9	250
2011	CR-03	32	28	19	4	4	9	4	68	10	47
2011	CR-04	29	33	17	6	2	9	5	71	9	105
2011	CR-05	29	34	21	6	2	7	0	68	9	94
2008	CR	26	35	16	10	3	10	0	68	15	283
2008	CR-03	23	31	18	9	7	11	0	61	18	87
2008	CR-04	27	33	17	10	0	12	0	69	12	117
2008	CR-05	28	44	11	7	3	7	0	77	11	71

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	10	90	170
2017	CR-04	10	90	59
2017	CR-05	11	89	82
2014	CR	8	92	173
2014	CR-03	19	81	26
2014	CR-04	7	93	67

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	50	16
2014	CR	43	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	88	16
2014	CR	64	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CR	0	16
2014	CR	0	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CR	0	16
2014	CR	0	14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	0	16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	0	16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CR	37	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CR	31	16
2014	CR	36	14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	CR	0	16
2014	CR	0	14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CR	0	16

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CR	37	16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CR	0	16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	38	16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	CR	0	16
2014	CR	0	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	44	16
2014	CR	64	14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CR	31	16

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	31	16
2014	CR	36	14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	0	16
2014	CR	0	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	44	16
2014	CR	36	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	0	15
2014	CR	0	11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR	0	15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	34	15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	67	15
2014	CR	45	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR	0	15
2014	CR	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	67	15
2014	CR	73	11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	82	18	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	21	18	4	5	20	8	63	12	170
2017	CR-03	27	15	27	4	0	23	4	58	5	26
2017	CR-04	24	19	17	5	8	22	5	58	18	59
2017	CR-05	24	23	17	2	4	19	11	67	9	82
2014	CR	14	16	31	5	3	24	7	44	12	173
2014	CR-03	23	23	27	4	8	15	0	54	14	26
2014	CR-04	13	18	27	9	4	22	7	44	19	67
2014	CR-05	13	13	35	3	1	27	8	41	6	75

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	29	18	2	5	9	2	72	8	169
2017	CR-03	38	15	27	4	0	15	0	64	5	26
2017	CR-04	32	32	20	2	10	3	0	67	12	59
2017	CR-05	38	30	13	1	2	11	4	80	4	82
2014	CR	28	29	25	2	2	12	2	67	5	173
2014	CR-03	42	35	12	4	0	8	0	83	4	26
2014	CR-04	26	31	25	1	3	12	1	66	5	67
2014	CR-05	25	25	28	3	1	15	3	61	5	75
2011	CR	41	28	18	4	2	7	0	74	7	249
2011	CR-03	45	21	23	4	2	4	0	69	7	47
2011	CR-04	41	29	13	4	4	10	0	77	8	105
2011	CR-05	40	30	19	4	0	6	0	75	5	93

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	22	16	22	19	1	42	41	170
2017	CR-03	31	27	12	12	19	0	58	31	26
2017	CR-04	15	25	15	24	19	2	41	43	59
2017	CR-05	21	19	19	23	19	0	40	42	82

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	32	22	8	8	1	61	17	169
2017	CR-03	58	27	12	0	4	0	85	4	26
2017	CR-04	28	38	22	3	7	2	67	10	58
2017	CR-05	22	29	24	15	11	0	51	26	82

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	29	18	6	3	2	72	10	169
2017	CR-03	58	31	12	0	0	0	88	0	26
2017	CR-04	39	35	15	3	3	3	77	7	59
2017	CR-05	36	25	22	11	4	2	62	15	81

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	29	18	9	8	5	63	18	170
2017	CR-03	50	27	11	0	4	8	84	4	26
2017	CR-04	32	31	22	5	5	5	66	11	59
2017	CR-05	23	30	19	12	12	4	55	25	82

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	57	21	5	2	1	1	13	90	3	169
2017	CR-03	73	8	0	0	0	0	19	100	0	26
2017	CR-04	58	15	7	2	0	2	17	90	2	59
2017	CR-05	51	30	6	4	1	0	8	88	5	81

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	22	22	8	7	1	63	16	168
2017	CR-03	40	28	16	8	8	0	68	16	25
2017	CR-04	36	20	24	8	8	3	58	17	59
2017	CR-05	43	21	22	9	5	0	64	14	81

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	30	20	11	6	1	3	62	18	169
2017	CR-03	35	38	15	4	4	0	4	76	8	26
2017	CR-04	31	31	14	14	8	2	2	63	23	59
2017	CR-05	26	28	26	11	4	1	4	57	15	81

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	32	18	10	5	1	3	66	15	169
2017	CR-03	50	27	15	4	4	0	0	77	8	26
2017	CR-04	27	41	14	8	5	2	3	71	14	59
2017	CR-05	29	27	23	12	5	0	4	58	18	81

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	29	20	12	4	1	3	63	17	168
2017	CR-03	35	42	15	4	4	0	0	77	8	26
2017	CR-04	31	27	22	14	3	2	2	60	18	59
2017	CR-05	31	26	21	14	4	0	5	60	18	80

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	35	16	7	5	3	71	13	169
2017	CR-03	46	31	4	12	7	0	77	19	26
2017	CR-04	34	35	15	5	7	3	72	12	59
2017	CR-05	31	34	20	7	4	4	67	11	81

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	59	16	10	7	5	3	77	13	170
2017	CR-03	61	15	4	8	12	0	77	19	26
2017	CR-04	58	22	5	2	7	7	85	9	59
2017	CR-05	60	12	15	11	1	1	73	12	82

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	65	13	9	4	6	2	81	10	170
2017	CR-03	54	27	12	4	4	0	81	8	26
2017	CR-04	61	10	14	5	8	2	73	14	59
2017	CR-05	72	12	6	2	4	4	87	7	82

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	28	15	10	4	2	71	13	168
2017	CR-03	27	27	27	15	4	0	54	19	26
2017	CR-04	41	24	16	10	7	2	67	18	58
2017	CR-05	48	31	11	8	0	2	81	8	81

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	57	21	9	5	7	1	1	79	11	170
2017	CR-03	58	27	12	0	4	0	0	85	4	26
2017	CR-04	51	26	10	5	8	0	0	76	13	59
2017	CR-05	62	15	9	6	5	1	2	79	12	82

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	53	6	5	1	35	91	2	167
2017	CR-03	42	19	4	0	35	94	0	26
2017	CR-04	53	2	4	0	42	94	0	57
2017	CR-05	56	4	6	3	31	87	4	81

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	69	11	7	2	1	1	11	90	3	169
2017	CR-03	56	16	12	0	0	0	16	86	0	25
2017	CR-04	70	12	3	0	0	0	15	96	0	59
2017	CR-05	73	7	7	4	1	1	6	87	6	82

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	26	14	3	5	1	5	76	9	170
2017	CR-03	35	31	8	4	12	0	12	74	17	26
2017	CR-04	51	24	15	2	3	2	3	79	5	59
2017	CR-05	47	27	13	4	5	1	4	78	9	82

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	27	15	6	4	2	74	10	170
2017	CR-03	46	31	12	4	8	0	77	12	26
2017	CR-04	44	24	19	5	5	3	70	11	59
2017	CR-05	48	28	14	7	2	1	76	10	82

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	16	33	35	10	5	1	49	15	170
2017	CR-03	15	46	27	8	4	0	61	12	26
2017	CR-04	10	41	37	7	5	0	51	12	59
2017	CR-05	21	24	36	13	5	1	45	18	82

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	16	40	22	12	34	27	168
2017	CR-03	12	12	46	15	15	31	23	26
2017	CR-04	10	10	48	23	9	31	21	58
2017	CR-05	10	22	31	24	14	37	32	81

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	40	15	5	8	5	71	13	169
2017	CR-03	27	15	31	8	12	8	46	21	26
2017	CR-04	17	49	14	5	12	3	68	18	59
2017	CR-05	36	42	11	4	2	5	82	6	81

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	42	22	11	8	2	59	19	169
2017	CR-03	4	39	31	19	8	0	42	27	26
2017	CR-04	17	42	20	7	12	2	60	19	59
2017	CR-05	19	43	20	12	4	2	63	16	81

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	20	80	170
2017	CR-04	19	81	59
2017	CR-05	23	77	82
2014	CR	17	83	173
2014	CR-03	23	77	26
2014	CR-04	15	85	67
2014	CR-05	17	83	75

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	66	34	35
2017	CR-04	73	27	11
2017	CR-05	63	37	19
2014	CR	86	14	29
2014	CR-04	90	10	10
2014	CR-05	85	15	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	22	4	4	17	4	73	23	23
2017	CR-05	50	17	8	0	17	8	73	18	12
2014	CR	60	28	0	8	4	0	88	12	25
2014	CR-05	55	36	0	9	0	0	91	9	11

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	22	22	11	12	2	1	30	70	170
2017	CR-03	58	8	8	19	4	4	0	60	40	26
2017	CR-04	20	22	27	10	14	5	2	22	78	59
2017	CR-05	27	28	22	9	14	0	1	27	73	82

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	18	115
2017	CR-03	40	10
2017	CR-04	19	43
2017	CR-05	14	59

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	26	115
2017	CR-03	30	10
2017	CR-04	26	43
2017	CR-05	26	59

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	31	115
2017	CR-03	30	10
2017	CR-04	30	43
2017	CR-05	31	59

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	30	115
2017	CR-03	20	10
2017	CR-04	28	43
2017	CR-05	33	59

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	8	115
2017	CR-03	10	10
2017	CR-04	12	43
2017	CR-05	5	59

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	58	115
2017	CR-03	70	10
2017	CR-04	65	43
2017	CR-05	53	59

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	10	49	18	7	1	15	112
2017	CR-04	5	49	26	5	0	16	43
2017	CR-05	12	49	14	9	2	14	57

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	27	16	19	13	2	5	48	35	114
2017	CR-03	10	50	10	20	0	10	0	67	22	10
2017	CR-04	19	21	17	19	17	0	7	44	39	42
2017	CR-05	18	28	15	18	13	2	5	50	34	59

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	3	16	11	20	41	4	5	20	67	115
2017	CR-03	0	30	10	10	30	10	10	38	50	10
2017	CR-04	0	19	9	21	42	5	5	20	69	43
2017	CR-05	5	12	14	21	41	3	5	18	67	59

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)