2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 49 5 10 4 0 0 81 14 2941
2017 Seasonal 29 64 0 0 7 0 0 93 7 16
2017 Term 50 42 2 4 2 0 0 92 6 191
2017 Casual 61 32 0 7 0 0 0 93 7 43
2017 Student 60 37 1 2 0 0 0 97 2 275
2014 Indeterminate (permanent) 35 46 5 10 4 0 0 80 14 3219
2014 Seasonal 45 48 7 0 0 0 0 93 0 33
2014 Term 46 48 3 2 1 0 0 94 3 100
2014 Casual 46 54 0 0 0 0 0 100 0 17
2014 Student 70 21 10 0 0 0 0 90 0 33
2011 Indeterminate (permanent) 37 46 5 9 4 0 0 83 12 4429
2011 Seasonal 50 37 2 7 4 0 0 87 11 78
2011 Term 42 48 2 5 2 0 1 90 8 134
2011 Casual 44 46 2 9 0 0 0 90 9 50
2011 Student 54 42 2 2 0 0 0 96 2 89
2008 Indeterminate (permanent) 32 47 5 12 5 0 0 79 16 3771
2008 Seasonal 27 53 4 13 3 0 0 80 16 133
2008 Term 38 45 4 11 2 0 0 83 12 301
2008 Casual 33 53 6 0 7 0 0 87 7 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 23 4 3 1 1 1 92 4 2934
2017 Seasonal 72 21 0 0 7 0 0 93 7 16
2017 Term 74 17 3 2 0 1 3 94 3 189
2017 Casual 82 9 6 4 0 0 0 90 4 43
2017 Student 88 7 3 1 0 1 0 96 1 275
2014 Indeterminate (permanent) 68 21 5 3 1 0 1 91 4 3218
2014 Seasonal 49 31 3 4 0 0 13 91 5 33
2014 Term 76 18 3 0 0 0 2 97 0 100
2014 Casual 79 11 0 0 0 0 10 100 0 18
2014 Student 85 10 5 0 0 0 0 95 0 33
2011 Indeterminate (permanent) 73 18 3 3 1 0 2 93 4 4431
2011 Seasonal 59 19 6 0 3 0 13 89 3 78
2011 Term 75 14 1 6 1 1 3 92 7 134
2011 Casual 82 14 0 4 0 0 0 96 4 50
2011 Student 83 14 2 1 0 1 0 97 1 88
2008 Indeterminate (permanent) 70 20 4 3 1 0 1 91 4 3761
2008 Seasonal 80 17 1 1 0 1 0 97 1 133
2008 Term 77 14 2 1 1 0 5 96 2 299
2008 Casual 80 20 0 0 0 0 0 100 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 18 5 6 2 0 1 87 8 2936
2017 Seasonal 86 0 0 0 0 0 14 100 0 16
2017 Term 80 14 2 2 1 0 0 94 4 190
2017 Casual 70 21 7 2 0 0 0 91 2 43
2017 Student 86 7 3 1 0 0 2 96 1 275
2014 Indeterminate (permanent) 65 20 5 6 3 0 2 86 9 3218
2014 Seasonal 49 26 4 2 0 0 19 92 2 32
2014 Term 76 16 1 4 2 0 1 93 6 100
2014 Casual 79 8 0 0 0 0 13 100 0 18
2014 Student 80 10 5 5 0 0 0 90 5 33
2011 Indeterminate (permanent) 69 17 4 6 3 0 2 87 9 4431
2011 Seasonal 65 8 7 4 0 0 16 88 5 77
2011 Term 75 10 4 3 4 0 4 89 7 135
2011 Casual 76 7 5 7 0 0 6 87 7 50
2011 Student 74 17 6 2 1 0 1 91 3 89
2008 Indeterminate (permanent) 69 17 4 6 3 0 1 86 10 3769
2008 Seasonal 84 10 3 2 0 1 0 95 2 133
2008 Term 73 11 2 2 1 0 11 94 3 301
2008 Casual 80 14 0 6 0 0 0 94 6 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 42 37 6 10 5 0 0 79 15 2936
2017 Seasonal 40 39 14 7 0 0 0 79 7 16
2017 Term 52 29 5 11 4 0 0 81 15 190
2017 Casual 70 23 0 6 2 0 0 93 7 43
2017 Student 66 28 2 4 0 0 0 93 4 275
2014 Indeterminate (permanent) 44 36 6 9 4 0 0 80 13 3218
2014 Seasonal 34 51 4 7 0 0 4 89 7 32
2014 Term 52 33 7 6 1 0 1 85 8 100
2014 Casual 55 45 0 0 0 0 0 100 0 18
2014 Student 65 30 0 5 0 0 0 95 5 33
2011 Indeterminate (permanent) 44 36 7 8 4 0 0 80 13 4414
2011 Seasonal 65 21 7 1 3 0 2 88 4 78
2011 Term 47 37 8 6 1 0 1 84 8 135
2011 Casual 53 28 7 6 4 0 2 83 10 50
2011 Student 53 36 2 8 0 0 0 89 8 89

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 43 11 11 5 0 0 72 17 2936
2017 Seasonal 43 43 14 0 0 0 0 86 0 16
2017 Term 38 39 10 11 3 0 0 77 13 190
2017 Casual 44 43 6 5 0 0 1 89 5 43
2017 Student 59 27 7 7 0 0 0 86 7 275
2014 Indeterminate (permanent) 26 38 13 14 7 0 0 65 21 3218
2014 Seasonal 31 55 8 7 0 0 0 85 7 33
2014 Term 29 48 12 8 3 0 1 77 10 100
2014 Casual 52 28 16 0 0 0 4 83 0 17
2014 Student 56 30 5 10 0 0 0 85 10 33
2011 Indeterminate (permanent) 27 40 15 12 5 0 1 68 17 4421
2011 Seasonal 60 15 11 8 4 0 2 76 12 78
2011 Term 38 33 12 11 4 0 2 72 16 135
2011 Casual 34 30 19 7 2 0 8 70 10 50
2011 Student 45 36 10 2 3 0 2 84 6 88
2008 Indeterminate (permanent) 22 42 16 13 6 0 1 65 19 3772
2008 Seasonal 14 47 12 16 10 0 0 62 26 133
2008 Term 24 43 14 14 4 1 1 68 17 299
2008 Casual 14 53 20 6 0 0 6 72 7 15

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 47 37 8 5 3 0 0 84 8 2934
2017 Seasonal 50 28 14 7 0 0 0 79 7 16
2017 Term 53 29 8 7 3 0 0 82 10 191
2017 Casual 53 28 10 5 4 0 0 81 9 43
2017 Student 42 39 10 7 3 0 0 81 9 274
2014 Indeterminate (permanent) 42 38 11 6 3 0 0 80 10 3219
2014 Seasonal 60 27 11 2 0 0 0 87 2 33
2014 Term 44 41 8 7 1 0 0 85 8 100
2014 Casual 50 38 0 3 4 0 4 92 8 18
2014 Student 31 35 10 24 0 0 0 66 24 33
2011 Indeterminate (permanent) 45 37 8 6 3 0 0 83 9 4430
2011 Seasonal 67 17 10 3 2 0 0 85 6 77
2011 Term 56 27 8 8 1 1 1 83 9 135
2011 Casual 45 45 7 2 2 0 0 89 4 50
2011 Student 41 35 14 7 2 0 1 77 9 89
2008 Indeterminate (permanent) 40 41 9 6 3 0 0 81 10 3770
2008 Seasonal 27 36 17 12 8 0 0 63 20 133
2008 Term 26 43 19 6 4 1 1 70 11 301
2008 Casual 41 39 7 13 0 0 0 80 13 15

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 35 6 5 2 0 0 87 7 2934
2017 Seasonal 50 27 8 15 0 0 0 77 15 15
2017 Term 59 23 8 7 3 0 0 82 10 190
2017 Casual 71 18 6 5 0 0 0 89 5 42
2017 Student 48 39 7 4 2 0 0 87 6 274
2014 Indeterminate (permanent) 47 36 8 6 3 0 0 83 9 3217
2014 Seasonal 56 31 10 2 0 0 0 87 2 33
2014 Term 41 43 7 8 1 0 0 84 9 100
2014 Casual 51 23 7 14 0 0 4 77 15 18
2014 Student 41 40 10 10 0 0 0 80 10 33
2011 Indeterminate (permanent) 49 37 6 5 3 0 0 86 8 4424
2011 Seasonal 66 16 8 8 1 0 0 82 9 78
2011 Term 57 28 3 7 4 0 1 86 11 135
2011 Casual 44 44 9 4 0 0 0 88 4 50
2011 Student 43 42 7 6 2 0 0 85 8 88
2008 Indeterminate (permanent) 47 40 6 5 3 0 0 86 7 3773
2008 Seasonal 30 45 13 6 6 0 0 75 12 133
2008 Term 35 46 11 6 3 0 0 81 8 300
2008 Casual 46 41 6 0 0 0 7 93 0 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 36 6 4 2 0 0 88 6 2931
2017 Seasonal 54 32 7 7 0 0 0 86 7 16
2017 Term 55 34 5 4 2 0 0 89 6 188
2017 Casual 73 25 2 0 0 0 0 98 0 42
2017 Student 70 28 2 1 0 0 0 97 1 272
2014 Indeterminate (permanent) 49 38 6 5 2 0 0 88 7 3214
2014 Seasonal 38 47 11 0 0 4 0 89 0 33
2014 Term 60 26 7 7 0 0 0 86 7 100
2014 Casual 65 21 14 0 0 0 0 86 0 18
2014 Student 75 11 5 10 0 0 0 86 10 33

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 35 11 7 5 0 0 77 12 2930
2017 Seasonal 40 46 14 0 0 0 0 86 0 16
2017 Term 52 30 9 5 2 1 0 83 8 190
2017 Casual 70 21 3 2 0 4 0 95 2 43
2017 Student 60 22 8 6 2 1 2 85 8 272
2014 Indeterminate (permanent) 38 35 13 9 5 0 1 73 14 3219
2014 Seasonal 49 42 3 4 1 0 0 91 6 33
2014 Term 47 32 9 10 0 0 1 80 11 100
2014 Casual 51 17 18 10 0 0 4 71 10 18
2014 Student 75 20 0 0 0 5 0 100 0 33
2011 Indeterminate (permanent) 40 38 9 8 3 0 1 79 11 4426
2011 Seasonal 59 25 8 6 3 0 0 83 9 78
2011 Term 47 36 8 4 1 1 2 86 6 135
2011 Casual 55 25 15 4 0 0 2 81 4 50
2011 Student 59 24 9 3 2 1 2 86 5 89

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 23 12 12 13 2 12 57 29 2933
2017 Seasonal 61 25 0 7 0 7 0 92 8 16
2017 Term 41 21 13 6 8 4 7 70 16 190
2017 Casual 45 9 7 2 4 4 30 81 8 43
2017 Student 36 13 12 5 7 4 23 67 17 274
2014 Indeterminate (permanent) 24 21 11 14 17 2 12 52 36 3220
2014 Seasonal 34 25 7 17 4 4 8 67 25 33
2014 Term 36 21 23 5 4 2 10 64 10 100
2014 Casual 3 11 10 13 33 0 29 20 66 18
2014 Student 30 6 14 10 5 0 35 55 22 33
2011 Indeterminate (permanent) 26 23 10 14 15 2 10 55 34 4424
2011 Seasonal 50 21 12 5 10 0 2 72 15 78
2011 Term 30 27 12 13 5 4 9 65 21 133
2011 Casual 37 15 14 5 0 5 24 74 7 50
2011 Student 23 13 15 10 5 2 32 54 23 88
2008 Indeterminate (permanent) 25 23 8 15 19 1 9 53 37 3768
2008 Seasonal 48 31 6 6 4 1 4 83 11 133
2008 Term 44 16 9 8 7 4 12 72 18 300
2008 Casual 39 20 6 20 0 0 14 69 24 15

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 45 9 7 4 0 0 79 11 2941
2017 Seasonal 32 40 21 7 0 0 0 72 7 16
2017 Term 44 39 6 9 3 0 0 82 12 191
2017 Casual 50 36 7 3 4 0 0 85 7 43
2017 Student 43 40 7 8 2 0 0 83 10 275
2014 Indeterminate (permanent) 30 45 11 9 6 0 0 75 15 3220
2014 Seasonal 41 55 4 0 0 0 0 96 0 33
2014 Term 40 35 22 2 1 0 0 75 3 100
2014 Casual 45 37 13 0 4 0 0 82 4 18
2014 Student 46 35 5 15 0 0 0 80 15 33
2011 Indeterminate (permanent) 35 42 10 8 4 0 0 77 13 4426
2011 Seasonal 52 30 6 8 3 0 0 83 11 78
2011 Term 47 31 11 7 2 1 1 79 9 135
2011 Casual 49 38 9 2 2 0 0 87 4 49
2011 Student 45 35 11 8 1 0 0 80 9 89
2008 Indeterminate (permanent) 32 43 11 9 5 0 0 76 14 3739
2008 Seasonal 24 48 12 12 4 0 0 72 15 132
2008 Term 33 42 13 8 3 0 0 76 11 300
2008 Casual 46 35 6 13 0 0 0 81 13 15

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 37 15 13 10 0 0 62 23 2936
2017 Seasonal 50 36 7 7 0 0 0 86 7 16
2017 Term 37 37 7 11 7 0 0 75 18 190
2017 Casual 38 33 13 0 2 10 4 83 2 43
2017 Student 48 33 8 6 3 1 0 83 9 275
2014 Indeterminate (permanent) 20 34 18 17 11 0 0 54 28 3219
2014 Seasonal 37 41 22 0 0 0 0 78 0 33
2014 Term 32 38 20 6 3 0 0 70 10 100
2014 Casual 38 35 13 4 10 0 0 72 14 18
2014 Student 60 20 20 0 0 0 0 80 0 33
2011 Indeterminate (permanent) 21 40 15 14 9 0 0 61 23 4429
2011 Seasonal 44 27 15 5 9 0 0 71 14 78
2011 Term 42 32 12 11 3 0 1 74 14 135
2011 Casual 31 40 22 4 3 0 0 71 7 50
2011 Student 52 34 11 2 1 0 1 86 2 89

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 44 11 11 4 0 0 74 15 2938
2017 Seasonal 29 50 21 0 0 0 0 79 0 16
2017 Term 41 43 7 7 2 0 0 84 9 190
2017 Casual 49 35 11 0 4 0 0 85 4 43
2017 Student 44 39 8 8 2 0 0 83 10 275

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 42 10 6 3 1 0 81 9 2937
2017 Seasonal 43 36 14 7 0 0 0 79 7 16
2017 Term 49 32 9 8 1 0 0 81 9 190
2017 Casual 60 23 15 1 0 0 0 83 1 42
2017 Student 52 32 7 7 1 0 0 85 8 275
2014 Indeterminate (permanent) 33 41 14 7 4 1 0 75 11 3221
2014 Seasonal 30 43 27 0 0 0 0 73 0 33
2014 Term 38 41 12 7 2 0 0 79 9 100
2014 Casual 41 17 27 0 14 0 0 59 14 18
2014 Student 41 49 5 5 0 0 0 90 5 33
2011 Indeterminate (permanent) 33 44 12 7 4 1 0 77 11 4430
2011 Seasonal 43 29 9 6 2 9 2 81 9 78
2011 Term 39 44 11 3 2 1 1 84 5 135
2011 Casual 35 52 5 4 2 0 2 89 5 50
2011 Student 41 36 15 7 0 1 0 78 7 89
2008 Indeterminate (permanent) 33 41 13 7 5 1 0 75 12 3769
2008 Seasonal 34 47 8 5 4 0 1 82 10 133
2008 Term 38 45 8 5 2 1 0 84 7 301
2008 Casual 32 68 0 0 0 0 0 100 0 15

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 40 13 11 9 0 0 67 19 2937
2017 Seasonal 36 43 14 7 0 0 0 79 7 16
2017 Term 39 36 11 7 6 0 0 76 13 189
2017 Casual 52 24 11 7 2 4 0 79 10 43
2017 Student 48 37 7 5 3 0 0 84 8 275

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 53 35 8 3 1 0 0 87 5 2931
2017 Seasonal 50 43 7 0 0 0 0 93 0 16
2017 Term 64 25 6 2 3 0 0 89 5 191
2017 Casual 67 15 9 9 0 0 0 82 9 43
2017 Student 55 33 9 3 1 0 0 88 3 273
2014 Indeterminate (permanent) 60 29 7 3 2 0 0 89 4 3217
2014 Seasonal 64 30 5 0 2 0 0 93 2 33
2014 Term 61 30 6 3 0 0 0 91 3 100
2014 Casual 61 31 3 4 0 0 0 92 4 18
2014 Student 65 20 14 0 0 0 0 85 0 33
2011 Indeterminate (permanent) 58 31 7 3 1 0 0 89 4 4426
2011 Seasonal 67 27 2 2 1 1 0 95 2 77
2011 Term 66 21 10 2 1 0 1 87 3 133
2011 Casual 64 27 7 2 0 0 0 91 2 50
2011 Student 57 34 7 2 0 0 0 91 2 87

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 43 11 10 6 0 0 73 16 2925
2017 Seasonal 36 29 28 7 0 0 0 65 7 16
2017 Term 42 34 9 8 6 1 0 77 14 190
2017 Casual 42 41 13 2 2 0 0 84 4 43
2017 Student 47 35 10 5 2 0 0 82 8 273
2014 Indeterminate (permanent) 22 43 12 13 9 0 0 66 22 3220
2014 Seasonal 27 55 10 9 0 0 0 81 9 33
2014 Term 45 36 11 4 3 0 1 82 7 100
2014 Casual 39 37 0 10 14 0 0 76 24 18
2014 Student 36 25 15 14 0 0 10 67 16 33
2011 Indeterminate (permanent) 31 42 11 10 5 0 0 74 16 4425
2011 Seasonal 50 30 9 5 5 2 0 81 9 77
2011 Term 39 38 14 5 2 0 1 78 7 135
2011 Casual 38 48 9 4 2 0 0 86 6 50
2011 Student 52 30 12 2 0 2 3 85 2 87

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 38 13 8 6 0 0 73 14 2931
2017 Seasonal 43 36 14 7 0 0 0 79 7 16
2017 Term 45 34 10 6 5 0 0 79 11 188
2017 Casual 47 35 15 3 0 0 0 81 3 43
2017 Student 56 29 8 5 2 0 0 85 7 272
2014 Indeterminate (permanent) 30 38 14 10 8 0 0 68 18 3221
2014 Seasonal 38 53 9 0 0 0 0 91 0 33
2014 Term 48 33 10 6 1 1 1 82 7 100
2014 Casual 37 39 10 14 0 0 0 76 14 18
2014 Student 56 34 5 0 0 0 5 94 0 33

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 40 15 10 6 0 0 70 16 2930
2017 Seasonal 40 53 7 0 0 0 0 93 0 16
2017 Term 43 35 13 6 3 0 0 78 10 190
2017 Casual 51 35 6 4 0 4 0 90 4 42
2017 Student 51 31 10 3 1 1 2 85 5 273
2014 Indeterminate (permanent) 25 38 15 12 8 0 1 64 20 3220
2014 Seasonal 22 62 15 2 0 0 0 84 2 33
2014 Term 45 35 11 8 0 0 1 80 8 100
2014 Casual 49 32 20 0 0 0 0 80 0 18
2014 Student 61 24 10 0 0 5 0 89 1 33
2011 Indeterminate (permanent) 32 41 13 8 4 1 1 74 13 4426
2011 Seasonal 49 27 9 5 4 0 6 81 10 77
2011 Term 46 33 11 6 0 2 1 82 6 134
2011 Casual 48 45 7 0 0 0 0 93 0 50
2011 Student 46 37 6 4 0 3 4 90 4 89

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 41 10 6 3 0 0 82 9 2928
2017 Seasonal 54 39 7 0 0 0 0 93 0 16
2017 Term 55 30 9 2 2 0 1 86 5 190
2017 Casual 55 28 11 1 4 0 0 83 5 43
2017 Student 57 31 6 5 2 0 0 87 7 273
2014 Indeterminate (permanent) 39 40 11 6 3 0 0 79 10 3218
2014 Seasonal 69 29 2 0 0 0 0 98 0 33
2014 Term 47 33 17 2 1 0 0 80 3 100
2014 Casual 58 34 8 0 0 0 0 92 0 18
2014 Student 51 34 14 0 0 0 0 85 0 33
2011 Indeterminate (permanent) 42 42 9 6 2 0 0 83 8 4427
2011 Seasonal 59 31 5 5 1 0 0 90 5 78
2011 Term 56 26 12 4 0 1 1 84 4 135
2011 Casual 58 35 6 2 0 0 0 93 2 50
2011 Student 49 37 12 2 0 0 0 86 2 89
2008 Indeterminate (permanent) 39 43 8 6 3 0 0 82 10 3766
2008 Seasonal 28 46 17 9 1 0 0 74 10 133
2008 Term 41 43 7 6 2 1 0 85 7 301
2008 Casual 54 34 6 6 0 0 0 87 6 15

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 39 17 8 4 0 1 70 13 2937
2017 Seasonal 50 43 0 7 0 0 0 93 7 16
2017 Term 50 34 12 2 1 0 1 85 3 191
2017 Casual 66 22 6 5 0 0 0 89 5 43
2017 Student 59 26 10 1 1 0 2 87 2 275
2014 Indeterminate (permanent) 31 38 17 9 5 0 1 69 14 3221
2014 Seasonal 36 54 10 0 0 0 0 90 0 33
2014 Term 47 31 19 3 0 0 0 78 3 100
2014 Casual 75 15 10 0 0 0 0 90 0 18
2014 Student 74 20 5 0 0 0 0 95 0 33
2011 Indeterminate (permanent) 29 37 19 9 5 0 1 67 14 4430
2011 Seasonal 45 34 14 3 2 0 2 80 6 77
2011 Term 50 30 7 8 2 2 1 82 10 134
2011 Casual 53 33 8 3 0 0 2 88 3 49
2011 Student 51 23 17 6 1 0 2 76 6 89
2008 Indeterminate (permanent) 23 38 22 11 5 0 1 62 16 3768
2008 Seasonal 37 39 16 3 2 0 3 78 5 132
2008 Term 44 34 16 5 0 0 1 78 5 301
2008 Casual 32 46 14 7 0 0 0 79 7 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 6 20 40 21 9 1 2 31 27 2927
2017 Seasonal 0 0 43 22 28 0 7 54 0 16
2017 Term 4 14 34 25 14 2 6 42 20 190
2017 Casual 0 22 31 23 12 6 6 40 25 43
2017 Student 3 8 29 26 27 1 5 57 12 274
2014 Indeterminate (permanent) 10 28 39 17 5 1 2 22 38 3210
2014 Seasonal 0 16 55 19 10 0 0 29 16 33
2014 Term 5 22 26 35 10 0 2 46 28 100
2014 Casual 9 15 59 4 10 0 4 14 25 17
2014 Student 0 14 34 35 10 0 6 48 16 33
2011 Indeterminate (permanent) 10 27 38 16 6 1 2 23 38 4420
2011 Seasonal 9 8 33 16 20 2 12 42 20 76
2011 Term 6 14 31 28 9 4 8 43 22 134
2011 Casual 4 13 36 25 12 5 5 41 19 50
2011 Student 4 9 27 26 23 2 9 55 14 88
2008 Indeterminate (permanent) 14 31 36 14 5 0 1 19 45 3765
2008 Seasonal 7 27 43 17 3 1 3 20 35 131
2008 Term 7 19 39 21 9 2 3 32 27 299
2008 Casual 14 13 47 20 6 0 0 26 27 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 6 15 30 27 16 3 3 46 22 2920
2017 Seasonal 0 14 25 22 18 0 21 50 18 16
2017 Term 6 11 19 24 28 4 7 59 19 190
2017 Casual 0 10 18 28 29 4 12 67 12 43
2017 Student 1 5 9 22 53 3 7 83 7 275
2014 Indeterminate (permanent) 15 22 32 19 8 2 2 28 38 3210
2014 Seasonal 5 16 21 23 25 6 4 53 24 33
2014 Term 7 15 28 22 19 3 6 44 24 100
2014 Casual 13 18 31 3 27 0 8 32 34 18
2014 Student 0 15 29 11 30 10 6 48 17 33
2011 Indeterminate (permanent) 11 20 31 24 10 2 3 36 32 4413
2011 Seasonal 9 14 12 19 25 8 13 55 29 73
2011 Term 8 15 27 21 16 5 8 43 26 134
2011 Casual 2 15 25 19 22 11 7 50 20 50
2011 Student 5 5 18 26 30 7 10 67 11 89
2008 Indeterminate (permanent) 18 25 30 17 8 2 2 25 44 3756
2008 Seasonal 17 27 33 15 5 1 3 21 46 130
2008 Term 17 20 29 17 12 3 3 31 39 301
2008 Casual 20 13 20 33 14 0 0 47 33 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 29 29 13 6 2 2 20 51 2927
2017 Seasonal 7 18 32 4 25 0 14 33 29 16
2017 Term 16 18 27 14 13 4 8 30 39 191
2017 Casual 13 24 19 12 13 11 8 32 45 43
2017 Student 5 11 23 15 33 5 9 56 18 275
2014 Indeterminate (permanent) 31 27 24 10 5 1 2 15 60 3212
2014 Seasonal 8 24 25 25 7 6 4 36 36 32
2014 Term 22 21 22 14 10 5 6 27 48 100
2014 Casual 4 47 26 14 6 0 4 20 52 17
2014 Student 5 10 26 21 21 5 11 50 18 32
2011 Indeterminate (permanent) 25 28 27 12 5 1 2 18 55 4413
2011 Seasonal 15 16 18 10 18 7 15 37 40 75
2011 Term 13 27 23 14 9 5 9 27 47 135
2011 Casual 9 18 23 27 9 9 6 41 32 50
2011 Student 10 13 28 19 17 5 9 41 26 89
2008 Indeterminate (permanent) 27 28 28 11 4 1 2 15 56 3756
2008 Seasonal 16 33 30 13 3 1 5 17 51 131
2008 Term 14 23 31 13 11 3 4 27 40 299
2008 Casual 21 27 25 13 6 7 0 21 51 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 15 36 27 11 1 2 40 23 2914
2017 Seasonal 0 14 40 7 25 0 14 37 17 16
2017 Term 1 7 18 38 28 3 5 72 8 191
2017 Casual 0 5 23 20 40 4 8 68 6 43
2017 Student 2 2 10 24 51 2 9 84 5 274
2014 Indeterminate (permanent) 9 17 36 26 8 1 2 35 27 3207
2014 Seasonal 0 2 26 37 26 4 6 69 2 32
2014 Term 5 8 24 34 23 0 6 61 14 99
2014 Casual 0 3 28 40 22 0 7 66 4 18
2014 Student 0 0 15 15 45 14 10 80 0 33
2011 Indeterminate (permanent) 8 17 38 25 9 1 2 35 27 4414
2011 Seasonal 11 0 14 25 25 9 16 67 15 71
2011 Term 3 13 23 30 18 5 9 55 18 134
2011 Casual 2 9 22 39 23 2 4 66 11 49
2011 Student 2 8 14 32 35 1 10 74 10 89
2008 Indeterminate (permanent) 11 18 38 24 7 1 1 32 30 3759
2008 Seasonal 5 16 35 27 11 1 4 40 23 132
2008 Term 3 8 33 32 18 3 3 53 12 299
2008 Casual 14 20 27 25 6 7 0 34 37 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 13 22 32 20 9 1 2 30 37 2923
2017 Seasonal 0 0 39 25 28 0 7 58 0 16
2017 Term 2 11 23 29 26 2 7 61 14 191
2017 Casual 4 10 16 23 27 4 17 63 17 43
2017 Student 2 3 8 28 46 2 11 86 5 273
2014 Indeterminate (permanent) 23 27 29 14 5 1 2 20 51 3212
2014 Seasonal 2 11 30 30 22 4 0 54 14 33
2014 Term 7 17 32 19 22 2 2 42 24 100
2014 Casual 4 3 48 17 15 0 11 37 9 18
2014 Student 0 10 24 30 26 0 11 62 11 33
2011 Indeterminate (permanent) 18 26 30 17 6 1 2 23 46 4421
2011 Seasonal 6 10 29 18 23 3 11 47 19 74
2011 Term 11 14 24 28 12 2 9 45 28 134
2011 Casual 9 6 21 38 20 0 5 62 16 50
2011 Student 4 5 17 24 39 3 8 70 10 88
2008 Indeterminate (permanent) 23 27 28 14 6 1 1 20 51 3761
2008 Seasonal 10 22 33 18 11 3 3 31 34 132
2008 Term 4 13 31 27 16 3 6 48 19 299
2008 Casual 14 7 33 20 12 7 6 37 24 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 7 15 27 28 16 2 5 47 24 2920
2017 Seasonal 0 14 7 15 29 21 14 67 22 16
2017 Term 3 8 23 19 27 5 15 57 14 191
2017 Casual 6 10 13 22 30 12 8 64 19 41
2017 Student 2 3 9 16 51 6 14 83 6 275
2014 Indeterminate (permanent) 9 14 28 27 13 2 6 44 25 3209
2014 Seasonal 2 4 17 42 26 4 6 75 6 32
2014 Term 5 9 28 20 26 4 9 53 15 100
2014 Casual 4 3 14 50 17 0 11 76 9 18
2014 Student 0 1 5 15 40 15 25 90 1 33
2011 Indeterminate (permanent) 8 16 29 26 14 2 5 43 26 4412
2011 Seasonal 4 3 14 19 29 14 17 70 10 73
2011 Term 3 11 19 26 18 9 13 58 18 135
2011 Casual 4 12 18 23 22 7 14 57 20 50
2011 Student 2 3 11 19 31 18 16 75 8 89
2008 Indeterminate (permanent) 13 21 29 22 10 1 4 34 35 3766
2008 Seasonal 6 20 23 25 15 6 5 44 30 132
2008 Term 7 16 31 19 13 6 9 37 27 300
2008 Casual 7 28 26 12 12 7 7 29 40 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 25 33 13 7 2 4 21 44 2927
2017 Seasonal 7 7 32 4 15 14 21 28 22 16
2017 Term 8 14 27 20 18 2 11 43 26 191
2017 Casual 6 5 32 17 23 2 15 48 13 43
2017 Student 3 6 19 17 40 5 10 67 10 274
2014 Indeterminate (permanent) 24 26 28 12 5 2 3 18 52 3211
2014 Seasonal 2 15 33 20 21 4 4 45 19 33
2014 Term 17 18 23 15 17 2 7 35 39 100
2014 Casual 0 15 34 24 15 0 11 45 17 18
2014 Student 5 0 34 20 30 5 6 56 6 33
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 70 14 6 5 2 0 3 87 7 2935
2017 Seasonal 57 21 0 0 0 7 14 100 0 16
2017 Term 75 12 3 2 2 1 6 92 5 191
2017 Casual 74 12 10 2 0 0 2 88 2 43
2017 Student 80 7 2 2 0 1 8 96 2 275
2014 Indeterminate (permanent) 71 13 5 4 2 0 4 88 7 3218
2014 Seasonal 53 35 11 0 0 0 1 89 0 33
2014 Term 72 19 1 3 2 0 3 94 5 99
2014 Casual 87 3 0 0 0 0 10 100 0 18
2014 Student 90 0 5 0 5 0 0 90 5 33
2011 Indeterminate (permanent) 70 14 4 5 3 0 3 88 8 4424
2011 Seasonal 76 8 3 6 2 0 5 89 8 78
2011 Term 73 7 6 4 2 1 7 87 7 135
2011 Casual 71 12 5 0 2 0 10 92 2 50
2011 Student 72 19 2 2 0 0 6 96 2 89
2008 Indeterminate (permanent) 67 12 5 4 4 0 8 86 8 3773
2008 Seasonal 69 12 9 0 3 2 6 88 3 133
2008 Term 76 7 3 0 3 1 9 92 4 302
2008 Casual 72 28 0 0 0 0 0 100 0 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 32 17 11 10 4 3 59 23 2938
2017 Seasonal 36 18 14 0 11 14 7 68 14 16
2017 Term 36 24 11 11 5 7 5 69 18 191
2017 Casual 30 18 19 6 2 9 17 65 10 43
2017 Student 42 22 8 6 4 8 9 78 12 275
2014 Indeterminate (permanent) 28 32 15 11 9 3 3 63 20 3220
2014 Seasonal 28 46 18 7 1 0 0 74 8 33
2014 Term 30 46 9 7 3 3 2 80 11 100
2014 Casual 45 17 0 10 10 4 14 76 24 18
2014 Student 45 35 5 0 5 0 10 89 6 33

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 33 10 10 8 1 0 72 18 2935
2017 Seasonal 43 32 7 4 0 7 7 87 4 16
2017 Term 47 27 11 8 6 1 0 75 14 191
2017 Casual 61 20 2 6 2 4 6 90 8 43
2017 Student 63 22 6 6 2 0 0 85 9 274
2014 Indeterminate (permanent) 41 31 9 11 7 1 0 73 18 3222
2014 Seasonal 51 37 4 8 0 0 0 88 8 33
2014 Term 39 34 11 9 6 1 0 73 16 100
2014 Casual 61 20 0 20 0 0 0 80 20 18
2014 Student 61 34 5 0 0 0 0 95 0 33

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 39 12 13 7 1 1 68 20 2932
2017 Seasonal 40 32 0 14 0 7 7 83 17 16
2017 Term 40 31 10 10 5 2 1 74 16 190
2017 Casual 40 24 19 5 10 0 2 66 15 43
2017 Student 57 26 5 7 2 1 1 85 9 275
2014 Indeterminate (permanent) 26 39 13 12 5 2 2 68 18 3220
2014 Seasonal 49 51 0 0 0 0 0 100 0 33
2014 Term 49 28 18 5 1 0 0 77 6 100
2014 Casual 33 52 0 10 0 0 4 90 10 18
2014 Student 41 25 10 5 10 10 1 73 16 33
2011 Indeterminate (permanent) 28 38 12 12 7 2 1 68 20 4429
2011 Seasonal 38 38 7 3 9 2 4 81 13 78
2011 Term 35 38 9 8 4 4 2 78 12 133
2011 Casual 36 32 14 13 0 2 3 72 14 50
2011 Student 31 37 11 5 0 11 5 81 5 89
2008 Indeterminate (permanent) 25 37 13 13 7 2 2 65 21 3771
2008 Seasonal 11 34 12 21 17 3 1 48 40 132
2008 Term 22 36 12 19 6 1 2 61 27 301
2008 Casual 33 34 6 20 0 0 7 72 22 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 31 14 10 9 7 1 63 21 2936
2017 Seasonal 32 22 21 0 0 18 7 72 0 16
2017 Term 33 26 10 11 9 7 4 67 22 191
2017 Casual 38 22 7 5 7 18 2 76 16 43
2017 Student 43 22 5 5 2 18 4 84 9 275
2014 Indeterminate (permanent) 26 30 15 12 8 7 3 62 22 3221
2014 Seasonal 29 40 14 1 0 8 7 82 2 33
2014 Term 41 24 15 7 4 7 1 71 12 100
2014 Casual 38 27 20 0 0 12 4 77 0 18
2014 Student 35 20 10 0 5 24 5 79 7 33
2011 Indeterminate (permanent) 31 30 14 11 8 6 2 65 20 4428
2011 Seasonal 40 17 11 14 6 7 5 65 23 78
2011 Term 30 28 10 11 5 13 3 69 19 133
2011 Casual 28 30 24 7 5 4 3 62 13 50
2011 Student 40 23 7 2 2 20 5 84 7 89
2008 Indeterminate (permanent) 26 30 15 11 9 6 2 62 22 3770
2008 Seasonal 11 29 20 13 22 5 1 42 37 133
2008 Term 22 28 16 13 11 7 2 56 27 302
2008 Casual 33 20 20 13 0 6 7 61 15 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 22 19 18 14 13 3 39 38 2937
2017 Seasonal 14 25 21 4 7 22 7 55 15 16
2017 Term 16 22 18 15 8 17 5 49 29 191
2017 Casual 13 22 10 19 2 23 11 53 32 43
2017 Student 27 22 7 10 5 24 5 68 21 275
2014 Indeterminate (permanent) 11 24 19 17 15 10 3 40 38 3222
2014 Seasonal 24 39 20 7 1 0 8 69 9 33
2014 Term 31 18 16 14 4 14 2 59 22 100
2014 Casual 9 24 10 30 0 19 9 46 41 18
2014 Student 16 39 0 25 5 15 1 65 35 33

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 40 7 9 6 0 0 78 15 2932
2017 Seasonal 36 46 7 4 0 0 7 88 4 16
2017 Term 49 31 8 9 2 0 0 81 11 190
2017 Casual 65 30 2 0 2 0 2 96 2 43
2017 Student 65 23 2 7 3 0 0 88 10 274
2014 Indeterminate (permanent) 39 40 9 8 3 0 0 80 11 3221
2014 Seasonal 52 42 4 2 0 0 0 94 2 33
2014 Term 54 31 10 2 2 0 0 86 4 100
2014 Casual 56 4 10 30 0 0 0 61 30 18
2014 Student 51 39 10 0 0 0 0 90 0 33
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 36 11 9 6 0 0 74 15 2940
2017 Seasonal 43 43 14 0 0 0 0 86 0 16
2017 Term 51 30 10 6 3 0 0 81 9 191
2017 Casual 37 39 17 4 2 0 2 77 6 43
2017 Student 54 30 8 6 3 0 0 84 8 275
2014 Indeterminate (permanent) 35 36 12 9 6 0 0 72 16 3222
2014 Seasonal 59 32 5 2 1 0 0 91 4 33
2014 Term 37 35 15 8 3 2 0 73 12 100
2014 Casual 42 43 0 14 0 0 0 86 14 18
2014 Student 56 25 19 0 0 0 0 80 0 33
2011 Indeterminate (permanent) 33 37 12 10 6 0 0 71 16 4429
2011 Seasonal 56 25 8 6 6 0 0 80 12 78
2011 Term 49 33 11 5 1 0 1 82 6 134
2011 Casual 43 40 12 2 2 0 2 84 4 50
2011 Student 62 20 13 5 1 0 0 82 6 89
2008 Indeterminate (permanent) 26 33 14 14 12 1 1 60 26 3773
2008 Seasonal 24 42 11 14 8 1 0 67 22 133
2008 Term 33 36 12 11 8 0 1 69 19 301
2008 Casual 19 47 20 6 0 7 0 72 7 15

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 43 30 12 7 5 2 0 75 13 2939
2017 Seasonal 47 53 0 0 0 0 0 100 0 16
2017 Term 58 24 9 4 3 2 0 84 7 191
2017 Casual 60 22 4 6 0 8 0 89 6 42
2017 Student 65 23 4 4 3 0 0 88 7 275
2014 Indeterminate (permanent) 42 31 13 8 4 2 0 75 12 3219
2014 Seasonal 66 27 4 2 2 0 0 93 3 32
2014 Term 43 34 10 5 7 1 0 78 12 100
2014 Casual 59 37 0 4 0 0 0 96 4 18
2014 Student 46 39 10 5 0 0 0 86 5 33
2011 Indeterminate (permanent) 42 32 12 7 5 2 1 75 12 4422
2011 Seasonal 57 26 8 2 5 2 0 85 7 78
2011 Term 49 38 6 3 1 2 1 89 4 134
2011 Casual 51 37 9 2 0 2 0 89 2 50
2011 Student 64 27 2 5 2 1 0 92 6 89
2008 Indeterminate (permanent) 36 29 13 10 8 2 1 67 19 3774
2008 Seasonal 40 31 10 12 6 1 0 72 18 133
2008 Term 39 39 11 6 3 3 0 79 10 302
2008 Casual 19 47 13 13 0 7 0 72 14 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 33 10 9 6 0 0 74 16 2936
2017 Seasonal 50 43 7 0 0 0 0 93 0 16
2017 Term 49 28 12 8 3 0 0 78 11 191
2017 Casual 46 30 15 4 2 0 4 78 6 43
2017 Student 63 23 5 6 3 0 0 86 9 275
2014 Indeterminate (permanent) 37 34 12 10 5 1 0 72 16 3220
2014 Seasonal 52 40 8 0 0 0 0 92 0 33
2014 Term 49 30 11 8 3 0 0 79 11 100
2014 Casual 49 37 14 0 0 0 0 86 0 18
2014 Student 46 34 10 10 0 0 0 80 10 33
2011 Indeterminate (permanent) 36 36 10 11 6 0 0 73 16 4428
2011 Seasonal 55 24 6 6 6 2 1 81 13 78
2011 Term 47 37 8 7 1 0 1 84 8 133
2011 Casual 43 39 7 7 2 2 0 83 9 50
2011 Student 58 32 6 3 1 0 0 90 4 89
2008 Indeterminate (permanent) 30 34 11 12 11 1 0 65 23 3770
2008 Seasonal 31 34 11 16 7 0 0 66 23 133
2008 Term 40 34 11 9 6 1 0 75 14 302
2008 Casual 32 27 14 20 0 7 0 64 21 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 78 12 3 2 1 0 3 93 3 2933
2017 Seasonal 86 14 0 0 0 0 0 100 0 16
2017 Term 87 8 1 0 2 1 2 97 2 189
2017 Casual 91 9 0 0 0 0 0 100 0 43
2017 Student 88 6 1 1 0 0 4 98 1 274
2014 Indeterminate (permanent) 80 10 3 1 2 0 4 94 3 3221
2014 Seasonal 68 23 8 0 0 0 1 92 0 33
2014 Term 80 12 4 1 3 0 1 92 4 100
2014 Casual 86 4 0 0 0 0 10 100 0 18
2014 Student 85 5 0 5 5 0 0 90 10 32
2011 Indeterminate (permanent) 78 11 4 2 2 0 3 93 4 4424
2011 Seasonal 72 11 3 5 2 0 8 89 8 78
2011 Term 81 7 4 3 2 0 4 91 5 133
2011 Casual 81 12 4 0 0 0 3 96 0 50
2011 Student 89 8 0 0 1 0 2 99 1 89
2008 Indeterminate (permanent) 78 8 3 2 2 1 6 92 5 3767
2008 Seasonal 74 10 5 0 2 1 9 92 2 132
2008 Term 80 8 2 1 1 1 7 96 2 301
2008 Casual 100 0 0 0 0 0 0 100 0 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 48 26 8 5 4 4 4 81 10 2938
2017 Seasonal 29 36 14 0 0 7 14 82 0 16
2017 Term 59 19 5 5 2 5 5 86 8 191
2017 Casual 67 12 2 0 0 4 15 98 0 43
2017 Student 68 15 5 2 2 2 6 90 4 274
2014 Indeterminate (permanent) 47 27 9 4 4 4 6 82 9 3219
2014 Seasonal 48 24 19 6 0 0 4 74 6 33
2014 Term 58 17 7 2 4 2 11 86 6 100
2014 Casual 60 30 0 0 0 0 11 100 0 16
2014 Student 70 10 0 0 10 0 10 89 11 33
2011 Indeterminate (permanent) 48 29 8 6 4 2 3 81 11 4426
2011 Seasonal 64 16 8 3 5 1 3 83 8 77
2011 Term 48 26 9 2 4 7 5 84 6 135
2011 Casual 62 25 8 0 0 2 3 91 0 50
2011 Student 71 11 8 0 1 4 5 90 1 88

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 51 28 8 7 5 1 0 80 12 2940
2017 Seasonal 43 57 0 0 0 0 0 100 0 16
2017 Term 59 27 6 4 3 1 1 87 7 191
2017 Casual 66 17 10 2 2 0 4 86 4 43
2017 Student 68 20 5 4 2 0 1 89 6 275

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 26 10 4 5 2 0 80 10 2940
2017 Seasonal 57 43 0 0 0 0 0 100 0 16
2017 Term 63 24 7 3 2 1 0 88 5 191
2017 Casual 68 17 8 2 0 6 0 90 2 43
2017 Student 71 20 5 1 2 1 0 91 3 275

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 47 28 11 8 6 0 0 75 14 2932
2017 Seasonal 57 43 0 0 0 0 0 100 0 16
2017 Term 58 25 8 4 4 0 0 84 8 189
2017 Casual 71 15 6 8 0 0 0 86 8 42
2017 Student 67 21 4 4 3 0 0 89 7 275
2014 Indeterminate (permanent) 46 30 11 8 5 0 0 76 13 3221
2014 Seasonal 64 24 10 0 1 0 0 88 1 33
2014 Term 59 24 8 5 4 0 0 83 9 100
2014 Casual 62 24 10 4 0 0 0 86 4 18
2014 Student 70 10 5 14 0 0 0 80 14 33
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 34 16 11 7 5 9 61 20 1034
2014 Indeterminate (permanent) 21 32 17 12 5 4 8 61 20 1098

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 36 16 10 7 7 0 64 18 2938
2017 Seasonal 29 18 28 0 7 14 4 57 9 16
2017 Term 37 27 13 7 4 11 1 73 12 191
2017 Casual 67 24 0 2 0 7 0 98 2 43
2017 Student 58 18 6 1 1 13 2 89 3 275
2014 Indeterminate (permanent) 21 33 19 10 6 10 0 60 18 3217
2014 Seasonal 23 46 15 9 2 6 0 72 12 33
2014 Term 36 28 16 8 0 11 1 73 9 100
2014 Casual 31 32 0 24 10 4 0 65 35 18
2014 Student 51 29 0 0 0 19 0 99 0 33
2011 Indeterminate (permanent) 21 31 20 11 7 9 0 58 20 4418
2011 Seasonal 38 21 18 7 5 6 5 66 13 78
2011 Term 32 36 13 6 2 10 0 77 9 132
2011 Casual 29 33 25 2 4 5 2 67 6 50
2011 Student 47 21 13 3 1 13 3 80 5 89

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 36 18 13 10 2 0 58 23 2934
2017 Seasonal 25 15 28 7 7 14 4 48 17 16
2017 Term 33 28 14 11 6 8 0 66 18 191
2017 Casual 63 20 9 4 0 4 0 86 4 43
2017 Student 57 24 6 3 1 8 1 89 5 274
2014 Indeterminate (permanent) 16 32 20 17 12 3 0 49 30 3217
2014 Seasonal 21 40 26 5 8 0 0 61 13 32
2014 Term 35 26 17 10 6 5 1 65 17 100
2014 Casual 23 25 42 10 0 0 0 48 10 18
2014 Student 55 25 0 10 5 5 0 84 16 33
2011 Indeterminate (permanent) 16 31 22 16 13 3 0 48 30 4418
2011 Seasonal 35 20 21 8 12 2 2 57 21 78
2011 Term 28 29 24 8 4 7 1 62 12 133
2011 Casual 33 35 21 6 0 4 2 72 6 50
2011 Student 42 33 12 5 3 2 2 79 8 88
2008 Indeterminate (permanent) 13 28 20 18 19 2 0 42 38 3772
2008 Seasonal 13 21 24 22 15 6 0 36 39 133
2008 Term 23 26 20 14 9 7 1 54 25 302
2008 Casual 14 39 20 7 14 0 7 56 22 15

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 33 22 17 10 5 0 49 28 2940
2017 Seasonal 25 11 21 14 14 11 4 42 33 16
2017 Term 26 29 14 16 6 8 0 59 25 191
2017 Casual 37 33 15 6 0 9 0 77 7 43
2017 Student 47 20 10 6 1 14 1 80 8 275
2014 Indeterminate (permanent) 11 27 22 21 15 5 0 39 37 3217
2014 Seasonal 12 43 26 7 8 4 0 57 16 32
2014 Term 32 20 16 13 7 11 1 58 23 99
2014 Casual 24 24 22 30 0 0 0 48 30 18
2014 Student 41 20 5 5 5 24 0 80 13 33
2011 Indeterminate (permanent) 8 30 20 23 14 5 0 40 38 4428
2011 Seasonal 29 21 15 18 15 3 0 51 33 77
2011 Term 20 32 19 15 5 9 0 58 22 134
2011 Casual 22 48 12 6 6 5 2 75 12 50
2011 Student 30 24 17 2 7 16 3 68 12 89
2008 Indeterminate (permanent) 5 24 19 25 22 5 0 30 50 3769
2008 Seasonal 5 18 27 26 16 8 0 25 46 134
2008 Term 11 24 17 25 13 8 0 39 42 301
2008 Casual 6 19 28 25 7 7 7 30 38 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 33 17 12 13 4 0 55 27 2939
2017 Seasonal 25 11 14 14 14 18 4 46 36 16
2017 Term 31 23 14 12 10 10 0 60 25 191
2017 Casual 44 22 17 0 6 7 4 74 6 43
2017 Student 49 24 6 6 2 11 2 84 9 275
2014 Indeterminate (permanent) 14 27 19 19 16 6 0 44 37 3216
2014 Seasonal 16 41 22 9 8 2 0 59 18 32
2014 Term 31 23 19 12 7 7 1 59 21 100
2014 Casual 40 25 3 14 10 8 0 70 26 18
2014 Student 36 44 5 0 5 10 0 89 6 33
2011 Indeterminate (permanent) 14 30 18 16 15 7 0 48 33 4430
2011 Seasonal 33 15 18 12 11 9 0 54 26 78
2011 Term 22 33 12 15 7 10 0 61 25 134
2011 Casual 31 33 15 12 6 4 0 66 18 50
2011 Student 36 26 12 7 5 9 5 72 14 89
2008 Indeterminate (permanent) 8 24 20 20 20 8 0 35 43 3770
2008 Seasonal 6 25 21 19 17 12 0 36 40 134
2008 Term 16 27 14 21 11 11 0 49 36 302
2008 Casual 6 33 26 20 7 0 7 43 29 15

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 35 20 16 12 3 0 51 28 2938
2017 Seasonal 19 16 8 15 15 23 4 48 42 15
2017 Term 26 31 18 13 6 5 1 61 20 191
2017 Casual 39 31 13 6 2 9 0 77 8 43
2017 Student 43 26 9 7 2 11 2 79 11 274
2014 Indeterminate (permanent) 11 31 21 20 14 3 0 44 34 3216
2014 Seasonal 12 52 18 14 0 4 0 67 14 32
2014 Term 30 29 19 12 5 5 1 62 18 100
2014 Casual 22 30 4 25 10 10 0 57 39 17
2014 Student 36 39 10 5 10 0 0 75 15 33
2011 Indeterminate (permanent) 11 33 18 22 13 3 0 45 36 4425
2011 Seasonal 33 18 21 16 7 5 0 54 24 77
2011 Term 24 34 17 11 5 9 0 64 18 134
2011 Casual 23 41 18 8 2 7 0 70 10 50
2011 Student 34 31 12 3 7 10 2 75 12 88
2008 Indeterminate (permanent) 8 30 19 25 16 2 0 40 41 3772
2008 Seasonal 8 32 16 27 14 3 0 41 42 134
2008 Term 14 34 19 18 10 4 0 51 29 302
2008 Casual 6 26 27 13 28 0 0 33 41 15
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 46 18 8 3 1 0 70 12 2929
2017 Seasonal 32 11 46 0 0 11 0 48 0 16
2017 Term 29 39 13 8 4 5 1 73 13 191
2017 Casual 41 31 17 6 2 4 0 74 8 43
2017 Student 45 40 8 4 1 2 0 87 5 274
2014 Indeterminate (permanent) 19 42 20 10 6 2 0 63 17 3217
2014 Seasonal 20 38 33 7 2 0 0 58 9 32
2014 Term 34 42 15 4 1 2 0 79 6 100
2014 Casual 33 19 10 33 4 0 0 53 37 18
2014 Student 55 29 5 0 0 10 0 93 1 33
2011 Indeterminate (permanent) 19 40 19 13 6 2 0 61 20 4428
2011 Seasonal 39 24 19 7 6 5 1 66 13 78
2011 Term 31 31 19 9 4 7 0 66 13 134
2011 Casual 26 43 13 5 6 5 2 74 11 50
2011 Student 33 39 13 7 0 8 0 79 8 88

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 43 14 5 2 3 0 79 7 2929
2017 Seasonal 32 39 14 0 0 15 0 83 0 16
2017 Term 36 39 11 7 1 4 2 80 8 191
2017 Casual 46 39 5 2 0 4 4 93 2 43
2017 Student 52 34 8 1 0 3 1 90 2 273
2014 Indeterminate (permanent) 33 43 13 5 2 4 0 79 7 3218
2014 Seasonal 27 54 19 0 0 0 0 81 0 33
2014 Term 43 41 6 3 2 4 0 87 6 100
2014 Casual 24 38 24 10 0 3 0 65 10 18
2014 Student 41 29 10 0 0 19 0 88 0 33
2011 Indeterminate (permanent) 31 42 15 6 3 5 0 76 9 4424
2011 Seasonal 51 28 10 2 3 3 2 84 6 78
2011 Term 37 40 12 5 1 5 1 81 6 134
2011 Casual 30 52 7 4 0 7 0 89 4 49
2011 Student 37 38 10 2 2 10 2 86 4 88

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 33 39 13 8 5 2 1 73 14 2930
2017 Seasonal 39 25 11 18 0 7 0 69 19 16
2017 Term 35 37 9 9 4 5 1 77 13 191
2017 Casual 54 28 6 2 6 4 2 86 8 43
2017 Student 47 25 8 6 4 6 4 80 11 273
2014 Indeterminate (permanent) 32 38 12 10 4 4 1 73 15 3217
2014 Seasonal 20 61 14 4 0 1 0 82 4 33
2014 Term 43 32 16 4 3 3 0 77 7 100
2014 Casual 37 17 10 4 14 7 10 66 22 18
2014 Student 41 25 10 5 14 5 0 69 21 33
2011 Indeterminate (permanent) 32 35 13 10 5 4 1 70 16 4422
2011 Seasonal 43 17 13 5 5 12 5 72 13 78
2011 Term 35 33 14 9 2 6 1 73 12 133
2011 Casual 22 51 9 7 5 5 0 77 13 50
2011 Student 39 23 13 10 3 10 3 71 15 88
2008 Indeterminate (permanent) 23 35 14 13 9 5 1 62 23 3773
2008 Seasonal 23 36 15 13 6 7 1 64 20 133
2008 Term 32 38 11 12 3 4 1 73 16 302
2008 Casual 12 26 14 34 0 14 0 45 39 15

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 39 19 9 5 3 1 66 14 2936
2017 Seasonal 21 25 43 11 0 0 0 47 11 16
2017 Term 24 31 16 10 5 9 4 64 17 189
2017 Casual 31 31 17 4 2 11 5 74 7 43
2017 Student 35 30 13 6 4 9 3 74 12 274
2014 Indeterminate (permanent) 26 37 19 10 4 4 1 66 14 3214
2014 Seasonal 1 70 25 2 1 0 0 72 4 33
2014 Term 39 22 23 7 2 6 1 65 10 100
2014 Casual 30 34 19 10 0 8 0 69 11 18
2014 Student 26 25 20 15 5 5 5 56 22 33
2011 Indeterminate (permanent) 19 36 21 11 6 5 1 59 19 4419
2011 Seasonal 28 26 21 8 5 8 3 61 16 77
2011 Term 20 31 24 9 6 7 3 57 17 133
2011 Casual 12 36 19 13 7 9 3 55 23 50
2011 Student 21 36 14 12 2 9 4 67 17 89

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 29 17 14 14 9 2 49 31 2931
2017 Seasonal 28 22 28 11 0 11 0 56 12 16
2017 Term 25 31 11 10 11 9 4 64 23 189
2017 Casual 36 30 5 7 1 12 8 82 11 43
2017 Student 42 28 7 4 3 9 7 84 8 273
2014 Indeterminate (permanent) 14 26 19 17 15 8 2 44 36 3216
2014 Seasonal 20 40 31 6 3 0 0 59 9 33
2014 Term 35 20 18 6 8 10 2 63 17 100
2014 Casual 16 17 31 4 20 8 4 38 27 18
2014 Student 31 29 10 5 10 5 10 71 17 33
2011 Indeterminate (permanent) 13 23 19 17 14 13 3 42 36 4426
2011 Seasonal 36 19 14 7 15 8 2 61 24 78
2011 Term 21 22 20 10 6 16 5 54 20 132
2011 Casual 15 31 24 2 5 15 9 60 9 50
2011 Student 32 29 12 3 3 12 9 77 8 89

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 59 22 8 5 2 1 4 85 7 2933
2017 Seasonal 40 28 14 0 0 4 14 83 0 16
2017 Term 66 17 3 1 1 3 9 94 2 190
2017 Casual 75 13 6 2 0 5 0 92 2 43
2017 Student 69 8 2 1 0 3 17 96 1 275
2014 Indeterminate (permanent) 58 21 8 4 2 1 5 84 7 3220
2014 Seasonal 43 36 3 2 0 4 10 93 3 32
2014 Term 70 15 8 1 1 3 3 90 2 100
2014 Casual 70 10 0 0 0 0 20 100 0 18
2014 Student 71 14 0 5 5 0 5 90 10 33

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 21 5 2 1 2 2 92 3 2934
2017 Seasonal 57 28 7 0 0 0 7 92 0 16
2017 Term 77 13 2 0 0 4 4 97 1 190
2017 Casual 73 11 7 5 0 4 0 87 6 43
2017 Student 84 8 1 1 0 2 3 97 1 275
2014 Indeterminate (permanent) 67 21 6 2 1 2 3 91 3 3219
2014 Seasonal 53 28 3 2 0 7 6 93 3 32
2014 Term 77 18 2 0 1 1 1 97 1 100
2014 Casual 80 17 0 0 0 3 0 100 0 18
2014 Student 85 5 0 5 5 0 0 90 10 33
2011 Indeterminate (permanent) 68 18 6 2 1 2 3 90 3 4422
2011 Seasonal 64 15 4 4 4 0 9 87 9 77
2011 Term 72 12 5 3 1 2 5 91 4 135
2011 Casual 69 10 5 0 0 3 12 94 0 50
2011 Student 77 15 3 1 0 2 2 96 1 89
2008 Indeterminate (permanent) 65 18 8 2 1 2 4 89 3 3774
2008 Seasonal 64 23 2 3 0 6 3 94 3 133
2008 Term 73 12 4 1 2 2 7 93 3 300
2008 Casual 80 14 0 0 0 0 6 100 0 15

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 35 17 16 12 2 0 54 29 2935
2017 Seasonal 27 8 35 19 0 12 0 39 22 15
2017 Term 25 24 17 13 10 9 2 56 26 189
2017 Casual 49 21 11 10 4 2 3 74 14 43
2017 Student 47 30 8 4 2 7 3 85 6 275
2014 Indeterminate (permanent) 14 28 18 20 16 2 0 44 38 3217
2014 Seasonal 18 33 32 9 2 2 4 54 12 32
2014 Term 27 36 14 9 7 6 1 68 17 100
2014 Casual 20 32 0 25 0 23 0 68 32 17
2014 Student 51 30 5 10 0 5 0 85 10 33
2011 Indeterminate (permanent) 17 34 18 16 13 2 0 52 30 4422
2011 Seasonal 37 22 13 9 14 3 2 62 24 78
2011 Term 29 29 14 11 9 7 1 63 22 135
2011 Casual 19 30 20 11 0 11 10 61 13 50
2011 Student 38 30 15 4 0 8 5 79 4 89
2008 Indeterminate (permanent) 13 31 21 18 15 1 1 45 34 3771
2008 Seasonal 9 32 19 18 19 4 0 42 38 133
2008 Term 15 37 19 15 10 3 1 55 26 300
2008 Casual 7 47 6 14 19 6 0 58 35 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 24 14 19 24 2 1 42 44 2938
2017 Seasonal 14 29 28 18 0 11 0 48 20 16
2017 Term 20 26 13 19 16 5 2 48 38 190
2017 Casual 32 23 15 9 15 0 7 59 26 43
2017 Student 36 20 11 5 4 8 16 73 12 275
2014 Indeterminate (permanent) 10 21 15 19 32 2 1 32 52 3221
2014 Seasonal 4 33 23 22 13 0 4 39 37 32
2014 Term 26 21 12 19 11 8 3 52 34 100
2014 Casual 20 33 0 4 27 7 8 63 37 18
2014 Student 39 10 10 15 5 5 16 62 25 33
2011 Indeterminate (permanent) 14 24 14 19 26 1 1 39 46 4422
2011 Seasonal 29 21 10 15 15 8 3 56 33 78
2011 Term 18 25 20 13 15 4 6 47 31 134
2011 Casual 10 15 18 17 15 4 21 33 43 50
2011 Student 24 20 15 3 5 6 27 66 12 89
2008 Indeterminate (permanent) 13 24 14 20 27 1 1 38 48 3767
2008 Seasonal 4 27 17 23 25 3 1 33 49 133
2008 Term 13 30 12 20 16 5 3 47 39 301
2008 Casual 0 54 13 20 13 0 0 54 33 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 39 22 12 7 4 0 57 19 2939
2017 Seasonal 21 22 21 7 7 22 0 55 18 16
2017 Term 28 29 20 9 7 7 0 62 17 189
2017 Casual 39 31 17 4 0 10 0 77 4 43
2017 Student 41 29 8 5 3 10 4 81 9 273

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 39 14 3 3 3 0 80 6 2935
2017 Seasonal 43 28 14 14 0 0 0 72 14 16
2017 Term 44 34 11 3 3 5 0 82 7 190
2017 Casual 48 37 10 0 0 6 0 90 0 42
2017 Student 61 25 6 2 1 4 1 90 3 274
2014 Indeterminate (permanent) 40 37 14 3 2 4 1 80 5 3216
2014 Seasonal 31 44 14 0 2 0 9 82 3 32
2014 Term 59 25 9 4 2 2 0 86 6 100
2014 Casual 36 11 33 10 0 10 0 53 11 18
2014 Student 56 29 0 5 0 10 0 94 6 33

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 44 12 5 3 2 0 81 7 2929
2017 Seasonal 50 21 21 7 0 0 0 72 7 16
2017 Term 48 35 9 4 2 1 0 84 6 191
2017 Casual 62 36 0 2 0 0 0 98 2 43
2017 Student 69 25 3 1 1 1 0 95 2 274
2014 Indeterminate (permanent) 36 40 13 5 3 3 0 79 9 3217
2014 Seasonal 43 44 3 0 2 2 4 94 3 32
2014 Term 57 26 11 1 3 2 0 85 4 100
2014 Casual 40 11 20 30 0 0 0 51 30 18
2014 Student 59 25 10 0 0 5 0 89 0 32
2011 Indeterminate (permanent) 29 41 16 6 4 3 0 72 11 4430
2011 Seasonal 40 35 7 4 5 9 0 82 10 77
2011 Term 37 42 11 1 1 7 0 86 2 134
2011 Casual 47 32 14 2 3 2 0 81 5 50
2011 Student 56 36 3 3 1 1 0 93 4 89

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 41 10 5 4 0 0 81 9 2937
2017 Seasonal 43 50 0 7 0 0 0 93 7 16
2017 Term 52 36 5 4 2 0 0 89 6 191
2017 Casual 80 10 6 0 0 4 0 94 0 43
2017 Student 79 17 2 1 0 0 0 96 1 275
2014 Indeterminate (permanent) 40 39 11 7 3 1 0 79 9 3213
2014 Seasonal 39 55 3 0 2 0 0 94 2 32
2014 Term 59 30 7 4 0 0 0 89 4 100
2014 Casual 36 50 10 0 0 0 4 90 0 18
2014 Student 74 21 0 0 5 0 0 95 5 32
2011 Indeterminate (permanent) 35 40 14 7 4 1 0 75 11 4421
2011 Seasonal 51 29 15 1 4 0 0 80 5 76
2011 Term 55 32 9 1 2 1 0 88 3 134
2011 Casual 62 24 8 5 0 0 2 87 5 49
2011 Student 65 31 4 0 0 0 1 96 0 89
2008 Indeterminate (permanent) 25 40 16 11 8 1 0 65 19 3774
2008 Seasonal 25 39 17 10 8 0 0 65 18 134
2008 Term 39 41 10 7 3 1 0 80 10 302
2008 Casual 34 47 12 7 0 0 0 81 7 15

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 36 17 8 6 0 0 69 14 2937
2017 Seasonal 36 43 21 0 0 0 0 79 0 16
2017 Term 46 32 11 6 3 1 1 80 9 190
2017 Casual 65 28 5 2 0 0 0 93 2 43
2017 Student 69 19 7 4 0 0 0 89 4 275
2014 Indeterminate (permanent) 24 35 18 14 9 1 0 60 23 3219
2014 Seasonal 41 44 12 0 2 0 0 86 2 32
2014 Term 43 38 14 4 1 0 0 81 5 100
2014 Casual 42 21 28 10 0 0 0 63 10 18
2014 Student 61 20 14 5 0 0 0 80 5 33
2011 Indeterminate (permanent) 26 37 19 11 6 1 0 63 17 4429
2011 Seasonal 44 29 18 4 4 0 1 74 8 76
2011 Term 47 33 10 9 1 1 0 80 10 135
2011 Casual 46 37 13 2 0 2 0 84 2 50
2011 Student 52 31 13 5 0 0 0 83 5 89

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 39 15 9 5 0 0 71 14 2935
2017 Seasonal 31 39 23 8 0 0 0 69 8 15
2017 Term 46 30 13 6 3 1 0 77 10 190
2017 Casual 61 33 4 2 0 0 0 94 2 43
2017 Student 70 21 4 4 0 0 0 91 5 275
2014 Indeterminate (permanent) 22 37 18 15 8 1 0 60 22 3216
2014 Seasonal 22 56 6 11 2 2 0 80 14 32
2014 Term 39 43 13 4 1 0 0 82 5 100
2014 Casual 42 31 28 0 0 0 0 72 0 18
2014 Student 56 24 14 5 0 0 0 80 5 33
2011 Indeterminate (permanent) 25 38 17 13 6 0 0 63 19 4425
2011 Seasonal 44 26 13 7 10 0 0 70 17 77
2011 Term 45 28 16 7 4 1 0 73 10 135
2011 Casual 38 42 15 4 0 2 0 81 4 50
2011 Student 52 33 10 5 0 0 0 85 5 89
2008 Indeterminate (permanent) 18 39 18 16 9 0 0 57 25 3768
2008 Seasonal 18 45 16 14 6 1 1 63 20 134
2008 Term 29 39 15 12 5 1 0 68 17 302
2008 Casual 41 33 0 19 7 0 0 74 26 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 28 19 9 7 4 1 63 17 2936
2017 Seasonal 18 43 25 7 0 7 0 65 8 16
2017 Term 42 25 13 8 6 6 1 71 14 190
2017 Casual 39 26 11 12 1 9 2 73 15 43
2017 Student 40 18 18 8 5 9 3 66 15 275
2014 Indeterminate (permanent) 28 28 20 11 8 4 1 59 21 3220
2014 Seasonal 25 47 19 6 2 2 0 73 8 32
2014 Term 47 25 16 3 3 6 1 77 7 100
2014 Casual 44 21 11 10 10 0 4 68 20 18
2014 Student 21 10 20 24 5 5 14 39 36 33
2011 Indeterminate (permanent) 29 28 18 12 7 4 1 60 20 4431
2011 Seasonal 47 25 17 4 6 1 0 73 10 78
2011 Term 46 19 17 7 4 4 2 70 12 134
2011 Casual 38 18 18 4 5 5 12 68 10 50
2011 Student 32 17 22 12 3 10 3 57 17 88
2008 Indeterminate (permanent) 21 31 19 14 9 5 1 55 24 3771
2008 Seasonal 18 33 13 20 13 2 0 52 34 134
2008 Term 21 27 17 16 10 9 1 53 29 302
2008 Casual 33 14 33 13 0 6 0 50 14 15
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Indeterminate (permanent) 22 46 32 2937
2017 Seasonal 14 50 35 16
2017 Term 19 35 46 191
2017 Casual 37 23 40 42
2017 Student 63 12 24 275
2014 Indeterminate (permanent) 22 45 32 3220
2014 Seasonal 22 52 26 31
2014 Term 20 36 44 100
2014 Casual 52 30 17 18
2014 Student 55 15 30 33
2011 Indeterminate (permanent) 25 46 29 4435
2011 Seasonal 15 54 31 78
2011 Term 26 37 37 133
2011 Casual 35 20 45 49
2011 Student 56 15 30 89

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Indeterminate (permanent) 25 29 32 7 0 7 686
2017 Term 2 18 5 13 52 10 37
2017 Casual 5 0 5 0 90 0 17
2017 Student 0 3 2 1 93 1 174
2014 Indeterminate (permanent) 25 22 33 10 9999 10 759
2014 Term 3 16 67 5 9999 9 14
2014 Casual 8 29 7 0 9999 56 10
2014 Student 0 26 0 19 9999 55 18
2011 Indeterminate (permanent) 22 32 31 7 9999 7 1105
2011 Seasonal 16 44 10 20 9999 10 11
2011 Term 8 26 28 10 9999 28 37
2011 Casual 25 10 0 20 9999 46 18
2011 Student 0 9 13 13 9999 65 46
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 20 80 2930
2017 Term 13 87 191
2017 Student 9 91 275
2014 Indeterminate (permanent) 17 83 3215
2014 Term 9 91 100
2014 Student 15 85 33

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 53 577
2017 Term 63 24
2017 Student 54 24
2014 Indeterminate (permanent) 53 524
2014 Term 65 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 59 577
2017 Term 56 24
2017 Student 50 24
2014 Indeterminate (permanent) 57 524

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 577
2014 Indeterminate (permanent) 7 524
2014 Term 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 577
2017 Term 0 24
2017 Student 0 24
2014 Indeterminate (permanent) 0 524
2014 Term 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 577
2014 Indeterminate (permanent) 4 524
2014 Term 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 4 577
2017 Student 0 24
2014 Indeterminate (permanent) 5 524
2014 Term 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 577
2017 Term 0 24
2014 Indeterminate (permanent) 4 524
2014 Term 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 42 579
2017 Term 30 24
2017 Student 33 24
2014 Indeterminate (permanent) 43 524

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 44 579
2017 Term 45 24
2017 Student 33 24
2014 Indeterminate (permanent) 36 524

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 47 579
2017 Term 40 24
2017 Student 42 24
2014 Indeterminate (permanent) 40 524

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 38 579
2017 Term 45 24
2017 Student 38 24
2014 Indeterminate (permanent) 33 524

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 32 579
2017 Term 26 24
2017 Student 25 24
2014 Indeterminate (permanent) 29 524

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 52 579
2017 Term 47 24
2017 Student 75 24
2014 Indeterminate (permanent) 55 524

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 31 579
2017 Term 32 24
2017 Student 29 24
2014 Indeterminate (permanent) 31 524

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 579
2017 Term 0 24
2017 Student 0 24
2014 Indeterminate (permanent) 1 524
2014 Term 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 579
2014 Indeterminate (permanent) 5 524
2014 Term 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 579
2014 Indeterminate (permanent) 11 524
2014 Term 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 40 579
2017 Term 42 24
2017 Student 54 24
2014 Indeterminate (permanent) 40 524

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 30 579
2017 Term 18 24
2017 Student 25 24
2014 Indeterminate (permanent) 29 524

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 579
2014 Indeterminate (permanent) 16 524
2014 Term 0 10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 55 577
2017 Term 52 24
2017 Student 46 24
2014 Indeterminate (permanent) 53 526
2014 Term 57 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 577
2017 Term 25 24
2014 Indeterminate (permanent) 29 526

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 577
2017 Student 0 24
2014 Indeterminate (permanent) 9 526
2014 Term 0 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 577
2017 Student 0 24
2014 Indeterminate (permanent) 19 526
2014 Term 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 577
2017 Term 0 24
2014 Indeterminate (permanent) 8 526

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 577
2017 Term 0 24
2014 Indeterminate (permanent) 6 526

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 577
2017 Term 22 24
2014 Indeterminate (permanent) 13 526

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 577
2014 Indeterminate (permanent) 9 526
2014 Term 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 27 577
2017 Term 34 24
2017 Student 42 24
2014 Indeterminate (permanent) 28 526

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 551
2014 Indeterminate (permanent) 11 496

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 551
2017 Term 52 24
2017 Student 43 23
2014 Indeterminate (permanent) 18 496

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 551
2014 Indeterminate (permanent) 9 496

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 551
2017 Student 0 23
2014 Indeterminate (permanent) 8 496

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 551
2014 Indeterminate (permanent) 9 496

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 551
2014 Indeterminate (permanent) 7 496

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 551
2014 Indeterminate (permanent) 5 496

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 551
2017 Student 22 23
2014 Indeterminate (permanent) 9 496

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 551
2014 Indeterminate (permanent) 11 496

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 551
2017 Term 27 24
2017 Student 26 23
2014 Indeterminate (permanent) 28 496

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 551
2014 Indeterminate (permanent) 8 496

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 44 551
2017 Term 41 24
2017 Student 43 23
2014 Indeterminate (permanent) 43 496

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 2 551
2014 Indeterminate (permanent) 1 496

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 55 551
2017 Term 49 24
2017 Student 43 23
2014 Indeterminate (permanent) 59 496

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 551
2017 Term 0 24
2017 Student 0 23

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 551
2014 Indeterminate (permanent) 14 496

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 93 7 577
2017 Term 86 14 25
2017 Student 88 13 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 21 19 8 9 23 6 50 24 2938
2017 Seasonal 18 14 32 0 11 18 7 43 14 16
2017 Term 26 16 16 6 1 27 8 64 11 191
2017 Casual 28 9 15 0 2 31 15 69 3 43
2017 Student 31 12 7 1 1 29 18 82 6 275
2014 Indeterminate (permanent) 14 20 20 7 7 27 6 50 20 3219
2014 Seasonal 4 27 35 0 2 20 13 46 2 31
2014 Term 22 15 12 3 6 33 9 63 16 100
2014 Casual 16 17 23 0 0 40 4 59 0 18
2014 Student 25 15 0 5 5 39 11 80 20 33

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 35 17 8 6 7 1 67 15 2934
2017 Seasonal 29 25 43 4 0 0 0 54 4 16
2017 Term 38 29 12 4 2 13 2 79 7 191
2017 Casual 43 28 7 2 0 20 0 89 2 43
2017 Student 49 27 6 2 1 11 3 89 4 274
2014 Indeterminate (permanent) 25 35 19 6 4 10 1 67 12 3218
2014 Seasonal 16 47 30 0 2 2 4 67 2 32
2014 Term 37 24 12 6 3 16 1 74 11 100
2014 Casual 24 56 10 0 0 4 5 89 0 17
2014 Student 41 24 10 0 5 20 0 82 6 33
2011 Indeterminate (permanent) 28 39 17 6 3 7 0 72 10 4430
2011 Seasonal 48 22 13 4 2 9 2 79 7 77
2011 Term 35 39 11 5 0 9 1 82 6 135
2011 Casual 31 30 18 10 0 10 0 69 11 50
2011 Student 41 31 6 1 0 20 1 92 1 89
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 52 9 6 2 1 3 83 8 2937
2017 Seasonal 15 32 14 18 7 14 0 54 29 16
2017 Term 21 37 17 9 6 7 3 65 16 190
2017 Casual 29 13 8 0 5 16 29 76 10 42
2017 Student 19 17 7 7 8 19 23 62 27 274
2014 Indeterminate (permanent) 23 55 11 6 1 2 2 82 7 3219
2014 Seasonal 7 44 27 21 0 2 0 52 21 32
2014 Term 26 31 20 8 5 6 4 64 15 100
2014 Casual 19 14 13 3 13 25 12 52 27 18
2014 Student 10 15 15 5 10 20 25 46 27 33
2011 Indeterminate (permanent) 23 54 10 7 2 1 3 81 9 4425
2011 Seasonal 21 53 6 5 2 13 1 86 7 77
2011 Term 19 32 18 14 4 7 5 58 21 135
2011 Casual 14 15 22 0 7 10 32 50 12 50
2011 Student 14 22 14 9 7 13 21 54 25 89
2008 Indeterminate (permanent) 24 53 10 7 2 1 3 81 9 3774
2008 Seasonal 12 54 22 8 4 1 0 66 12 133
2008 Term 13 37 16 15 7 4 8 57 25 302
2008 Casual 13 19 7 13 20 7 20 44 46 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 28 22 8 5 20 5 53 17 2935
2017 Seasonal 7 32 14 11 7 29 0 55 25 16
2017 Term 12 22 18 8 5 28 6 53 20 190
2017 Casual 21 9 1 0 0 37 31 95 0 43
2017 Student 16 11 9 2 2 29 31 67 10 272
2014 Indeterminate (permanent) 8 26 24 12 5 19 6 45 23 3218
2014 Seasonal 3 26 48 7 0 15 0 34 8 31
2014 Term 19 15 18 3 5 29 11 58 12 100
2014 Casual 11 0 13 0 10 30 36 33 28 18
2014 Student 20 15 5 0 0 34 25 86 1 33
2011 Indeterminate (permanent) 8 25 24 11 6 21 5 46 22 4427
2011 Seasonal 16 20 20 6 5 29 4 54 16 76
2011 Term 13 14 23 8 2 28 11 44 18 135
2011 Casual 7 5 22 0 2 34 31 33 6 50
2011 Student 8 13 17 3 0 36 23 51 7 89

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 37 33 12 4 2 8 3 79 7 2935
2017 Seasonal 29 64 0 0 0 7 0 100 0 16
2017 Term 37 26 14 1 1 16 4 79 3 190
2017 Casual 39 9 2 0 0 24 26 96 0 43
2017 Student 30 14 5 1 1 25 24 87 4 274
2014 Indeterminate (permanent) 35 36 13 4 2 8 2 78 7 3218
2014 Seasonal 21 49 15 0 2 12 0 81 2 31
2014 Term 38 29 7 1 2 19 4 87 4 100
2014 Casual 27 27 4 0 0 38 4 93 0 18
2014 Student 31 5 10 0 0 29 25 78 0 33
2011 Indeterminate (permanent) 34 36 12 4 2 9 3 80 6 4428
2011 Seasonal 42 23 10 2 5 19 0 80 8 76
2011 Term 35 27 12 1 1 21 4 82 2 135
2011 Casual 17 14 16 0 0 29 24 66 0 50
2011 Student 26 15 11 1 0 27 20 78 2 89
2008 Indeterminate (permanent) 31 39 12 4 2 8 3 79 7 3770
2008 Seasonal 23 41 22 3 1 10 0 71 4 134
2008 Term 26 33 13 2 1 18 6 78 5 300
2008 Casual 26 13 6 0 7 27 20 75 13 15

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 36 14 4 3 10 3 76 8 2926
2017 Seasonal 22 32 28 0 0 14 4 65 0 16
2017 Term 30 27 14 2 0 22 5 77 3 191
2017 Casual 34 12 2 0 0 26 26 96 0 43
2017 Student 29 13 4 0 1 29 24 90 2 274
2014 Indeterminate (permanent) 25 36 16 5 3 11 3 71 10 3217
2014 Seasonal 18 47 18 4 0 12 0 75 5 31
2014 Term 37 22 13 0 0 24 4 82 0 100
2014 Casual 27 27 4 0 0 38 4 93 0 18
2014 Student 31 5 5 0 0 29 30 88 0 33
2011 Indeterminate (permanent) 25 36 16 5 3 12 2 71 10 4424
2011 Seasonal 30 31 14 3 4 17 0 74 8 76
2011 Term 31 25 14 3 1 22 4 76 5 135
2011 Casual 15 14 16 0 0 31 24 64 0 50
2011 Student 21 19 10 3 0 27 20 75 6 89
2008 Indeterminate (permanent) 23 36 16 10 5 7 3 66 16 3772
2008 Seasonal 19 28 25 12 3 13 0 54 17 133
2008 Term 27 31 15 9 1 12 5 70 12 300
2008 Casual 12 6 47 0 14 6 13 24 17 15
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 8 92 2932
2017 Term 8 92 190
2017 Student 2 98 274
2014 Indeterminate (permanent) 6 94 3211
2014 Casual 0 100 18
2014 Student 0 100 33

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 215
2017 Term 59 13
2014 Indeterminate (permanent) 39 200

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 78 215
2017 Term 93 13
2014 Indeterminate (permanent) 76 200

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 215
2017 Term 0 13
2014 Indeterminate (permanent) 5 200

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 215
2017 Term 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 215
2014 Indeterminate (permanent) 5 200

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 215
2014 Indeterminate (permanent) 4 200

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 215
2017 Term 0 13
2014 Indeterminate (permanent) 8 200

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 214
2014 Indeterminate (permanent) 16 199

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 18 214
2017 Term 33 13
2014 Indeterminate (permanent) 16 199

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 15 214
2014 Indeterminate (permanent) 8 199

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 214
2014 Indeterminate (permanent) 4 199

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 214
2017 Term 47 13
2014 Indeterminate (permanent) 22 199

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 34 214
2017 Term 48 13
2014 Indeterminate (permanent) 25 199

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 214
2017 Term 0 13
2014 Indeterminate (permanent) 0 199

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Term 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 214
2014 Indeterminate (permanent) 7 199

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 16 214
2014 Indeterminate (permanent) 12 199

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Term 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 18 214
2014 Indeterminate (permanent) 15 199

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Term 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 214
2014 Indeterminate (permanent) 31 199

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 31 216
2014 Indeterminate (permanent) 28 201

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 216
2017 Term 0 13
2014 Indeterminate (permanent) 14 201

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 216
2017 Term 0 13
2014 Indeterminate (permanent) 6 201

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 216
2017 Term 0 13
2014 Indeterminate (permanent) 17 201

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 216
2014 Indeterminate (permanent) 4 201

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 216
2017 Term 0 13
2014 Indeterminate (permanent) 6 201

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 216
2014 Indeterminate (permanent) 12 201

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 216
2017 Term 0 13
2014 Indeterminate (permanent) 3 201

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 51 216
2017 Term 74 13
2014 Indeterminate (permanent) 49 201

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Term 0 13
2014 Indeterminate (permanent) 7 188

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 205
2014 Indeterminate (permanent) 13 188

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 205
2017 Term 0 13
2014 Indeterminate (permanent) 3 188

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Term 0 13
2014 Indeterminate (permanent) 4 188

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 205
2017 Term 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 4 205
2017 Term 0 13
2014 Indeterminate (permanent) 3 188

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 12 205
2014 Indeterminate (permanent) 6 188

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 205
2017 Term 0 13
2014 Indeterminate (permanent) 10 188

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 205
2017 Term 0 13
2014 Indeterminate (permanent) 7 188

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 205
2014 Indeterminate (permanent) 25 188

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 205
2017 Term 0 13
2014 Indeterminate (permanent) 8 188

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 45 205
2017 Term 40 13
2014 Indeterminate (permanent) 41 188

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 205
2017 Term 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 66 205
2017 Term 94 13
2014 Indeterminate (permanent) 68 188

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Term 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 205
2017 Term 0 13
2014 Indeterminate (permanent) 14 188

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 91 9 217
2017 Term 77 23 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 22 20 3 3 30 6 59 10 2934
2017 Seasonal 25 14 32 7 0 22 0 50 9 16
2017 Term 24 16 19 1 2 28 9 64 6 191
2017 Casual 30 11 13 0 0 31 15 76 0 43
2017 Student 33 13 6 0 0 34 14 87 1 274
2014 Indeterminate (permanent) 15 20 21 4 2 33 5 56 9 3220
2014 Seasonal 9 22 31 0 2 27 9 49 3 31
2014 Term 24 13 11 4 0 40 9 71 8 100
2014 Casual 16 13 13 10 0 39 9 56 19 18
2014 Student 35 15 5 0 0 29 16 91 0 33

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 37 15 3 3 10 1 76 7 2928
2017 Seasonal 29 39 32 0 0 0 0 68 0 16
2017 Term 40 29 16 2 1 10 3 79 3 190
2017 Casual 46 25 5 0 0 23 0 93 0 42
2017 Student 57 23 4 1 0 13 3 94 1 272
2014 Indeterminate (permanent) 27 34 19 4 2 13 1 71 7 3220
2014 Seasonal 18 50 23 0 0 9 0 75 0 31
2014 Term 40 29 8 2 0 20 2 87 2 100
2014 Casual 27 35 0 20 0 14 4 76 24 18
2014 Student 60 25 5 0 0 10 0 95 0 33
2011 Indeterminate (permanent) 32 39 15 3 2 8 0 77 6 4424
2011 Seasonal 48 28 8 4 3 7 2 83 8 76
2011 Term 43 35 7 6 0 10 0 86 7 135
2011 Casual 33 29 19 3 3 14 0 71 7 50
2011 Student 48 29 9 0 0 13 1 89 0 89
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 27 21 14 15 1 1 50 29 2934
2017 Seasonal 11 21 18 14 36 0 0 32 50 16
2017 Term 20 23 19 17 19 0 2 44 36 191
2017 Casual 27 32 12 18 10 0 0 59 29 43
2017 Student 32 27 17 12 10 0 2 60 22 274

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 32 28 14 9 0 1 48 23 2933
2017 Seasonal 35 40 11 14 0 0 0 75 14 16
2017 Term 31 36 21 6 4 0 1 68 11 191
2017 Casual 54 18 15 7 0 4 2 77 8 43
2017 Student 40 31 17 7 3 0 2 72 10 275

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 35 23 11 6 1 1 59 18 2925
2017 Seasonal 46 25 7 21 0 0 0 71 21 16
2017 Term 45 29 15 3 2 2 3 79 5 190
2017 Casual 53 20 14 3 0 4 6 80 4 43
2017 Student 59 21 10 4 1 0 4 84 5 274

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 29 23 15 11 0 2 50 27 2933
2017 Seasonal 21 29 39 7 0 4 0 52 7 16
2017 Term 39 25 15 11 3 4 2 69 15 191
2017 Casual 44 23 17 10 2 0 4 70 13 43
2017 Student 53 16 17 5 3 1 4 73 9 275

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 29 14 6 3 1 7 75 10 2930
2017 Seasonal 43 43 7 7 0 0 0 86 7 16
2017 Term 52 25 11 3 3 1 6 82 6 190
2017 Casual 65 9 5 6 0 6 10 88 7 43
2017 Student 64 18 7 3 2 1 5 87 5 275

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 34 23 10 7 0 1 59 17 2928
2017 Seasonal 29 39 28 4 0 0 0 68 4 16
2017 Term 39 28 22 6 5 0 0 67 12 188
2017 Casual 51 29 12 2 2 4 0 83 4 43
2017 Student 42 27 17 7 6 0 0 70 13 275

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 35 23 10 5 1 1 61 16 2927
2017 Seasonal 31 50 12 8 0 0 0 81 8 15
2017 Term 34 37 14 4 7 1 3 74 11 189
2017 Casual 51 28 11 3 0 6 2 85 4 43
2017 Student 56 27 9 2 2 1 3 86 4 275

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 38 23 10 5 1 1 61 16 2925
2017 Seasonal 36 36 14 14 0 0 0 72 14 16
2017 Term 34 33 20 7 1 1 2 70 9 189
2017 Casual 45 27 20 4 2 0 2 73 6 43
2017 Student 54 24 12 6 1 0 3 81 7 274

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 33 21 10 6 1 1 63 16 2927
2017 Seasonal 32 50 7 11 0 0 0 82 11 16
2017 Term 36 30 20 7 5 0 3 67 12 188
2017 Casual 62 10 23 2 2 0 2 73 4 43
2017 Student 41 27 16 11 3 1 1 70 14 273

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 36 20 10 4 1 1 66 14 2921
2017 Seasonal 46 27 19 8 0 0 0 73 8 15
2017 Term 47 33 12 4 1 0 3 82 6 188
2017 Casual 50 30 12 8 0 0 0 81 8 43
2017 Student 48 29 13 6 1 1 1 79 7 274

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 27 12 5 3 0 1 80 8 2933
2017 Seasonal 28 57 15 0 0 0 0 85 0 16
2017 Term 64 20 8 4 3 0 1 85 7 191
2017 Casual 80 11 7 2 0 0 0 91 2 43
2017 Student 68 19 9 1 1 0 1 89 2 275

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 69 14 7 4 4 0 2 85 8 2931
2017 Seasonal 64 21 7 7 0 0 0 85 7 16
2017 Term 74 12 6 3 1 0 4 89 5 191
2017 Casual 87 5 2 2 0 2 2 96 2 43
2017 Student 85 7 3 0 3 1 2 94 3 275

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 45 32 13 5 3 0 1 78 9 2931
2017 Seasonal 57 7 22 14 0 0 0 64 14 16
2017 Term 62 18 11 5 2 1 1 82 7 191
2017 Casual 80 15 2 2 0 0 2 97 2 42
2017 Student 72 15 6 3 3 0 1 88 6 275

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 54 24 10 5 5 0 1 79 10 2935
2017 Seasonal 54 14 18 14 0 0 0 68 14 16
2017 Term 67 15 5 6 5 1 1 84 11 191
2017 Casual 78 17 2 2 0 0 2 96 2 43
2017 Student 77 9 6 2 4 1 1 88 6 275

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 51 17 7 2 1 0 21 86 5 2922
2017 Seasonal 46 0 7 7 0 0 40 77 12 16
2017 Term 65 9 1 3 2 0 20 93 6 190
2017 Casual 71 5 0 4 0 0 20 95 5 43
2017 Student 75 3 3 0 1 0 17 95 1 273

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 67 19 5 2 1 0 7 92 3 2912
2017 Seasonal 54 18 7 7 0 7 7 83 8 16
2017 Term 76 11 4 1 2 0 6 92 4 191
2017 Casual 91 4 0 4 0 0 2 96 4 42
2017 Student 84 8 2 0 1 1 5 97 1 274

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 64 22 7 2 2 1 3 89 4 2931
2017 Seasonal 57 11 7 25 0 0 0 68 25 16
2017 Term 23 14 19 20 24 1 0 37 44 191
2017 Casual 33 22 8 15 18 4 0 58 34 43
2017 Student 66 12 8 4 6 0 4 82 10 275

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 47 33 12 4 2 0 2 82 6 2928
2017 Seasonal 36 25 25 7 7 0 0 61 14 16
2017 Term 55 24 14 3 1 0 3 81 4 191
2017 Casual 63 25 3 6 2 1 0 89 8 43
2017 Student 53 26 12 4 3 0 1 80 7 274

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 33 39 14 4 0 0 43 19 2937
2017 Seasonal 15 62 23 0 0 0 0 77 0 15
2017 Term 18 36 32 12 1 0 0 54 13 191
2017 Casual 22 45 27 5 0 0 0 67 5 43
2017 Student 30 39 24 4 3 0 0 69 7 275

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 19 42 22 8 0 0 31 26 2929
2017 Seasonal 0 7 35 43 14 0 0 57 7 16
2017 Term 3 13 35 30 18 0 1 48 17 191
2017 Casual 0 7 28 29 35 0 0 64 7 43
2017 Student 5 10 28 32 24 0 1 56 15 273

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 46 14 7 4 3 0 74 11 2936
2017 Seasonal 7 39 36 7 0 11 0 52 8 16
2017 Term 23 41 12 8 6 9 0 71 15 191
2017 Casual 26 37 15 10 0 13 0 72 11 43
2017 Student 28 38 13 10 4 6 1 71 15 272

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 42 18 14 9 2 0 59 23 2938
2017 Seasonal 25 40 35 0 0 0 0 65 0 16
2017 Term 25 41 15 8 6 6 0 69 14 190
2017 Casual 37 37 12 7 0 6 0 79 8 43
2017 Student 39 37 12 8 1 3 0 77 10 275
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 16 84 2933
2017 Term 5 95 190
2017 Student 8 92 274
2014 Indeterminate (permanent) 13 87 3211
2014 Seasonal 21 79 31
2014 Term 8 92 100
2014 Student 10 90 33

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 80 20 479
2017 Term 38 62 12
2017 Student 65 35 23
2014 Indeterminate (permanent) 75 25 407
2014 Term 77 23 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 46 37 4 8 5 0 0 83 13 388
2017 Student 87 7 0 0 0 0 7 100 0 15
2014 Indeterminate (permanent) 49 34 6 7 4 0 0 83 11 316
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 25 19 10 10 5 1 33 67 2938
2017 Seasonal 8 23 23 12 27 8 0 9 91 15
2017 Term 24 21 18 17 17 3 1 25 75 191
2017 Casual 31 24 12 15 8 9 2 35 65 43
2017 Student 31 21 21 12 10 5 1 33 67 275

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 16 1836
2017 Seasonal 50 12
2017 Term 30 137
2017 Casual 41 26
2017 Student 36 172

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 30 1836
2017 Seasonal 32 12
2017 Term 51 137
2017 Casual 37 26
2017 Student 63 172

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 1836
2017 Seasonal 10 12
2017 Term 24 137
2017 Casual 26 26
2017 Student 31 172

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 42 1836
2017 Seasonal 32 12
2017 Term 18 137
2017 Casual 5 26
2017 Student 16 172

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 1836
2017 Seasonal 0 12
2017 Term 1 137
2017 Casual 3 26
2017 Student 1 172

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 46 1836
2017 Seasonal 41 12
2017 Term 45 137
2017 Casual 47 26
2017 Student 27 172

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Indeterminate (permanent) 7 49 18 9 5 13 1799
2017 Seasonal 0 55 22 11 0 12 10
2017 Term 3 53 22 8 3 11 134
2017 Casual 0 64 13 6 0 17 24
2017 Student 7 62 18 5 2 6 169

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 24 17 17 19 3 9 40 41 1847
2017 Seasonal 0 18 27 23 23 0 9 20 50 12
2017 Term 18 34 14 12 17 1 4 54 31 141
2017 Casual 29 19 15 28 6 0 3 49 35 26
2017 Student 29 33 11 13 10 2 3 65 24 175

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 3 10 14 20 44 3 6 13 71 1846
2017 Seasonal 0 9 18 32 32 0 9 10 70 12
2017 Term 4 16 8 22 43 1 4 22 69 141
2017 Casual 13 6 12 25 37 0 7 21 66 26
2017 Student 8 18 10 18 34 3 9 30 58 175
Date modified: