2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 31 51 6 11 1 0 0 82 12 93
2017 BI-02 22 65 3 11 0 0 0 86 11 37
2017 BI-03 35 39 13 13 0 0 0 74 13 31
2014 BI 26 49 8 14 3 0 0 75 17 76
2014 BI-02 24 39 12 24 0 0 0 64 24 33
2014 BI-03 34 48 3 7 7 0 0 83 14 29
2011 BI 26 51 2 15 6 0 0 77 21 125
2011 BI-01 40 50 0 10 0 0 0 90 10 10
2011 BI-02 18 54 2 18 8 0 0 72 26 50
2011 BI-03 21 50 5 17 7 0 0 71 24 42
2011 BI-04 38 56 0 6 0 0 0 94 6 16
2008 BI 19 56 4 17 6 0 0 74 22 108
2008 BI-02 9 69 4 13 6 0 0 78 19 54
2008 BI-03 20 50 3 20 7 0 0 70 27 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 64 28 2 4 0 1 0 93 4 92
2017 BI-02 47 47 3 3 0 0 0 94 3 36
2017 BI-03 68 19 3 10 0 0 0 87 10 31
2014 BI 62 28 5 3 1 0 1 91 4 76
2014 BI-02 48 42 0 3 3 0 3 94 6 33
2014 BI-03 72 17 10 0 0 0 0 90 0 29
2011 BI 65 22 5 5 1 2 1 89 6 125
2011 BI-01 70 20 0 0 0 10 0 100 0 10
2011 BI-02 60 32 8 0 0 0 0 92 0 50
2011 BI-03 62 19 5 7 2 2 2 85 10 42
2011 BI-04 75 6 0 19 0 0 0 81 19 16
2008 BI 61 26 4 6 1 2 1 89 7 107
2008 BI-02 55 32 8 4 2 0 0 87 6 53
2008 BI-03 53 30 0 10 0 3 3 89 11 30

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 65 17 3 10 2 1 1 85 12 92
2017 BI-02 56 25 6 14 0 0 0 81 14 36
2017 BI-03 71 16 3 10 0 0 0 87 10 31
2014 BI 59 22 7 8 3 0 1 83 11 76
2014 BI-02 45 30 9 15 0 0 0 76 15 33
2014 BI-03 66 17 3 3 7 0 3 86 11 29
2011 BI 64 17 6 7 5 0 2 82 12 125
2011 BI-01 60 20 10 0 0 0 10 89 0 10
2011 BI-02 64 20 8 8 0 0 0 84 8 50
2011 BI-03 64 12 2 10 10 0 2 78 20 42
2011 BI-04 69 13 0 6 13 0 0 81 19 16
2008 BI 64 13 4 14 6 0 0 77 19 108
2008 BI-02 59 17 6 11 7 0 0 76 19 54
2008 BI-03 53 10 3 27 7 0 0 63 33 30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 42 42 5 7 3 0 0 85 10 92
2017 BI-02 33 47 3 14 3 0 0 81 17 36
2017 BI-03 42 39 13 3 3 0 0 81 7 31
2014 BI 43 36 8 7 7 0 0 79 13 76
2014 BI-02 33 39 15 3 9 0 0 73 12 33
2014 BI-03 48 28 3 14 7 0 0 76 21 29
2011 BI 36 44 7 8 5 0 0 80 13 125
2011 BI-01 40 40 0 0 20 0 0 80 20 10
2011 BI-02 30 44 14 8 4 0 0 74 12 50
2011 BI-03 33 48 2 14 2 0 0 81 17 42
2011 BI-04 50 38 6 0 6 0 0 88 6 16

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 29 44 15 9 2 0 1 74 11 92
2017 BI-02 17 42 25 8 6 0 3 60 14 36
2017 BI-03 29 49 10 13 0 0 0 77 13 31
2014 BI 13 39 18 21 5 1 1 54 27 76
2014 BI-02 6 27 18 36 6 3 3 35 45 33
2014 BI-03 24 38 21 10 7 0 0 62 17 29
2011 BI 14 46 14 18 6 0 1 60 25 125
2011 BI-01 30 50 0 0 20 0 0 80 20 10
2011 BI-02 14 34 16 24 12 0 0 48 36 50
2011 BI-03 7 50 17 24 0 0 2 59 24 42
2011 BI-04 6 69 19 6 0 0 0 75 6 16
2008 BI 12 41 19 20 6 0 1 53 27 108
2008 BI-02 13 37 17 24 9 0 0 50 33 54
2008 BI-03 7 47 27 17 3 0 0 53 20 30

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 57 34 4 4 0 0 0 91 4 93
2017 BI-02 57 32 5 5 0 0 0 89 5 37
2017 BI-03 49 41 6 3 0 0 0 90 3 31
2014 BI 46 39 7 4 4 0 0 86 8 76
2014 BI-02 30 48 12 3 6 0 0 79 9 33
2014 BI-03 55 31 3 7 3 0 0 86 10 29
2011 BI 50 39 5 6 1 0 0 89 6 125
2011 BI-01 60 20 0 20 0 0 0 80 20 10
2011 BI-02 48 42 4 6 0 0 0 90 6 50
2011 BI-03 48 43 7 2 0 0 0 90 2 42
2011 BI-04 56 31 6 6 0 0 0 88 6 16
2008 BI 51 33 6 7 3 0 0 84 10 108
2008 BI-02 50 31 7 6 6 0 0 81 11 54
2008 BI-03 57 30 3 10 0 0 0 87 10 30

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 56 37 4 1 2 0 0 92 3 92
2017 BI-02 53 33 8 3 3 0 0 86 6 36
2017 BI-03 55 38 3 0 3 0 0 94 3 31
2014 BI 49 39 4 4 4 0 0 88 8 76
2014 BI-02 36 48 3 6 6 0 0 85 12 33
2014 BI-03 55 31 7 3 3 0 0 86 7 29
2011 BI 49 39 8 2 2 0 0 88 4 124
2011 BI-01 50 20 20 10 0 0 0 70 10 10
2011 BI-02 41 49 6 2 2 0 0 90 4 49
2011 BI-03 57 36 2 2 2 0 0 93 5 42
2011 BI-04 56 25 19 0 0 0 0 81 0 16
2008 BI 50 42 3 2 3 0 0 93 5 107
2008 BI-02 50 39 4 2 6 0 0 89 7 54
2008 BI-03 59 34 3 3 0 0 0 93 3 29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 64 33 2 1 0 0 0 97 1 92
2017 BI-02 69 28 3 0 0 0 0 97 0 36
2017 BI-03 48 52 0 0 0 0 0 100 0 31
2014 BI 50 41 3 7 0 0 0 91 7 76
2014 BI-02 39 48 3 9 0 0 0 88 9 33
2014 BI-03 62 28 3 7 0 0 0 90 7 29

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 37 37 15 9 2 0 0 74 11 92
2017 BI-02 36 42 14 6 3 0 0 78 8 36
2017 BI-03 22 36 23 16 3 0 0 58 19 31
2014 BI 26 36 16 12 8 1 1 64 20 76
2014 BI-02 18 39 15 15 9 3 0 59 25 33
2014 BI-03 34 24 21 7 10 0 3 61 18 29
2011 BI 26 46 14 10 3 0 1 73 14 125
2011 BI-01 50 50 0 0 0 0 0 100 0 10
2011 BI-02 18 56 14 8 4 0 0 74 12 50
2011 BI-03 24 40 14 14 5 0 2 66 20 42
2011 BI-04 38 31 19 13 0 0 0 69 13 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 21 23 14 19 11 4 8 50 34 91
2017 BI-02 22 28 11 17 8 8 6 58 29 36
2017 BI-03 16 19 19 16 13 0 16 42 35 31
2014 BI 12 24 12 22 22 1 7 39 49 76
2014 BI-02 12 33 6 21 24 3 0 47 47 33
2014 BI-03 10 17 10 28 21 0 14 32 56 29
2011 BI 18 24 10 17 26 2 5 44 45 125
2011 BI-01 40 0 20 10 30 0 0 40 40 10
2011 BI-02 16 36 6 20 20 0 2 53 41 50
2011 BI-03 12 21 12 17 24 5 10 39 47 42
2011 BI-04 19 13 13 13 38 0 6 33 53 16
2008 BI 19 17 6 19 30 1 9 39 55 108
2008 BI-02 17 24 6 22 20 2 9 46 48 54
2008 BI-03 20 10 10 13 37 0 10 33 56 30

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 43 45 7 3 1 0 0 88 4 93
2017 BI-02 35 54 3 8 0 0 0 89 8 37
2017 BI-03 42 49 6 0 3 0 0 90 3 31
2014 BI 37 47 4 7 5 0 0 84 12 76
2014 BI-02 24 55 6 6 9 0 0 79 15 33
2014 BI-03 38 48 3 7 3 0 0 86 10 29
2011 BI 38 45 10 6 2 0 0 82 8 125
2011 BI-01 50 30 10 0 10 0 0 80 10 10
2011 BI-02 36 46 12 6 0 0 0 82 6 50
2011 BI-03 26 57 7 7 2 0 0 83 10 42
2011 BI-04 63 19 6 6 6 0 0 81 13 16
2008 BI 38 44 7 8 4 0 0 82 11 105
2008 BI-02 35 46 6 8 6 0 0 81 13 52
2008 BI-03 41 41 3 10 3 0 0 83 14 29

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 20 30 21 19 10 1 0 50 29 91
2017 BI-02 14 28 19 22 14 3 0 43 37 36
2017 BI-03 19 20 27 20 13 0 0 40 33 30
2014 BI 14 37 13 29 7 0 0 51 36 76
2014 BI-02 6 36 15 33 9 0 0 42 42 33
2014 BI-03 10 34 17 31 7 0 0 45 38 29
2011 BI 14 44 16 18 8 0 0 58 26 125
2011 BI-01 30 40 10 10 10 0 0 70 20 10
2011 BI-02 6 48 18 18 10 0 0 54 28 50
2011 BI-03 7 40 17 29 7 0 0 48 36 42
2011 BI-04 44 38 13 0 6 0 0 81 6 16

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 39 42 9 8 2 0 0 81 10 92
2017 BI-02 36 44 8 8 3 0 0 81 11 36
2017 BI-03 29 52 10 6 3 0 0 81 10 31

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 45 46 5 2 2 0 0 90 4 92
2017 BI-02 42 47 6 0 6 0 0 89 6 36
2017 BI-03 35 58 3 3 0 0 0 94 3 31
2014 BI 34 41 12 11 3 0 0 75 13 76
2014 BI-02 21 39 15 21 3 0 0 61 24 33
2014 BI-03 41 48 7 0 3 0 0 90 3 29
2011 BI 35 38 12 11 4 0 0 73 15 125
2011 BI-01 40 40 10 0 10 0 0 80 10 10
2011 BI-02 32 32 18 14 4 0 0 64 18 50
2011 BI-03 36 43 5 12 5 0 0 79 17 42
2011 BI-04 44 38 13 6 0 0 0 81 6 16
2008 BI 22 47 19 6 4 1 0 70 10 108
2008 BI-02 22 41 22 9 6 0 0 63 15 54
2008 BI-03 27 43 20 7 3 0 0 70 10 30

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 26 38 16 11 9 0 0 64 20 92
2017 BI-02 17 39 25 6 14 0 0 56 19 36
2017 BI-03 19 42 13 16 10 0 0 61 26 31

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 63 33 2 1 1 0 0 96 2 92
2017 BI-02 62 35 0 0 3 0 0 97 3 37
2017 BI-03 57 40 0 3 0 0 0 97 3 30
2014 BI 59 36 4 0 1 0 0 95 1 76
2014 BI-02 30 61 6 0 3 0 0 91 3 33
2014 BI-03 86 10 3 0 0 0 0 97 0 29
2011 BI 64 29 5 2 0 0 1 94 2 125
2011 BI-01 70 10 20 0 0 0 0 80 0 10
2011 BI-02 66 28 4 2 0 0 0 94 2 50
2011 BI-03 57 38 5 0 0 0 0 95 0 42
2011 BI-04 69 19 0 6 0 0 6 93 7 16

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 38 46 9 3 3 0 0 85 7 91
2017 BI-02 31 50 11 8 0 0 0 81 8 36
2017 BI-03 36 44 10 0 10 0 0 80 10 30
2014 BI 14 50 9 17 8 1 0 65 25 76
2014 BI-02 0 55 6 27 9 3 0 56 38 33
2014 BI-03 28 45 10 10 7 0 0 72 17 29
2011 BI 26 52 10 11 2 0 0 78 13 125
2011 BI-01 60 20 0 20 0 0 0 80 20 10
2011 BI-02 20 66 8 6 0 0 0 86 6 50
2011 BI-03 21 43 14 19 2 0 0 64 21 42
2011 BI-04 25 56 6 6 6 0 0 81 13 16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 37 42 13 4 3 0 0 79 8 91
2017 BI-02 39 39 14 8 0 0 0 78 8 36
2017 BI-03 30 44 17 0 10 0 0 73 10 30
2014 BI 18 46 17 13 4 1 0 65 17 76
2014 BI-02 9 45 15 21 6 3 0 56 28 33
2014 BI-03 24 45 24 3 3 0 0 69 7 29

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 33 43 11 9 4 0 0 76 13 91
2017 BI-02 31 44 11 11 3 0 0 75 14 36
2017 BI-03 23 47 13 7 10 0 0 70 17 30
2014 BI 16 35 21 16 11 1 0 51 27 75
2014 BI-02 0 36 27 21 12 3 0 38 34 33
2014 BI-03 29 32 14 14 11 0 0 61 25 28
2011 BI 21 46 15 10 6 2 2 69 16 124
2011 BI-01 60 20 20 0 0 0 0 80 0 10
2011 BI-02 16 50 10 16 6 0 2 67 22 50
2011 BI-03 17 39 17 10 10 5 2 61 21 41
2011 BI-04 19 69 13 0 0 0 0 88 0 16

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 47 44 4 3 1 0 0 91 4 91
2017 BI-02 47 42 3 6 3 0 0 89 8 36
2017 BI-03 36 54 7 3 0 0 0 90 3 30
2014 BI 41 40 8 7 3 1 0 82 9 75
2014 BI-02 24 48 12 9 3 3 0 75 13 33
2014 BI-03 50 32 7 7 4 0 0 82 11 28
2011 BI 42 46 8 4 0 0 0 88 4 125
2011 BI-01 60 30 0 10 0 0 0 90 10 10
2011 BI-02 44 44 8 4 0 0 0 88 4 50
2011 BI-03 31 55 14 0 0 0 0 86 0 42
2011 BI-04 56 31 0 13 0 0 0 88 13 16
2008 BI 45 37 10 5 3 0 0 82 7 108
2008 BI-02 39 43 9 6 4 0 0 81 9 54
2008 BI-03 53 30 7 7 3 0 0 83 10 30

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 31 33 23 9 3 1 0 65 12 93
2017 BI-02 30 41 16 11 3 0 0 70 14 37
2017 BI-03 35 23 29 6 3 3 0 60 10 31
2014 BI 21 39 22 13 4 0 0 61 17 76
2014 BI-02 24 33 21 15 6 0 0 58 21 33
2014 BI-03 28 34 24 10 3 0 0 62 14 29
2011 BI 19 37 25 10 10 0 0 56 19 124
2011 BI-01 30 60 10 0 0 0 0 90 0 10
2011 BI-02 10 36 22 20 12 0 0 46 32 50
2011 BI-03 29 32 24 5 10 0 0 61 15 41
2011 BI-04 13 50 31 0 6 0 0 63 6 16
2008 BI 12 36 27 17 7 0 1 49 24 108
2008 BI-02 17 43 20 7 11 0 2 60 19 54
2008 BI-03 0 33 37 27 3 0 0 33 30 30

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 0 10 37 37 10 2 4 50 10 92
2017 BI-02 0 8 39 33 14 3 3 50 9 36
2017 BI-03 0 16 29 41 7 0 6 51 17 31
2014 BI 8 32 29 19 7 0 5 27 42 75
2014 BI-02 12 33 36 6 6 0 6 13 48 33
2014 BI-03 4 29 21 29 11 0 7 42 35 28
2011 BI 8 23 38 19 7 2 3 27 33 124
2011 BI-01 0 20 30 30 10 0 10 44 22 10
2011 BI-02 4 32 38 12 10 0 4 23 38 50
2011 BI-03 15 20 39 17 5 2 2 23 36 41
2011 BI-04 6 13 38 38 0 6 0 40 20 16
2008 BI 13 35 42 7 4 0 0 10 48 106
2008 BI-02 17 37 40 4 2 0 0 6 54 52
2008 BI-03 13 33 43 7 3 0 0 10 47 30

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 7 14 40 22 9 2 7 33 23 92
2017 BI-02 6 11 44 28 6 3 3 35 18 36
2017 BI-03 10 13 42 13 9 3 10 25 26 31
2014 BI 17 24 33 16 1 5 4 19 45 76
2014 BI-02 15 33 39 6 0 3 3 6 52 33
2014 BI-03 17 17 21 28 3 10 3 36 40 29
2011 BI 6 29 29 20 10 3 2 32 37 124
2011 BI-01 0 10 20 10 50 10 0 67 11 10
2011 BI-02 2 36 34 22 2 2 2 25 40 50
2011 BI-03 12 32 22 15 12 5 2 29 47 41
2011 BI-04 6 19 31 31 6 0 6 40 27 16
2008 BI 27 32 27 9 2 2 1 12 61 107
2008 BI-02 30 30 28 8 2 2 0 10 62 53
2008 BI-03 30 23 23 13 3 3 3 18 57 30

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 26 38 23 5 1 0 7 7 69 92
2017 BI-02 14 56 22 6 0 0 3 6 71 36
2017 BI-03 42 26 13 6 0 0 13 7 78 31
2014 BI 39 34 18 7 0 1 1 7 75 74
2014 BI-02 36 48 9 3 0 0 3 3 88 33
2014 BI-03 33 26 26 11 0 4 0 12 62 27
2011 BI 24 40 21 6 2 2 3 9 68 124
2011 BI-01 0 20 40 10 10 0 20 25 25 10
2011 BI-02 22 34 34 6 0 2 2 6 58 50
2011 BI-03 34 46 5 5 2 5 2 8 87 41
2011 BI-04 19 56 19 6 0 0 0 6 75 16
2008 BI 26 32 33 7 0 1 1 8 59 107
2008 BI-02 30 36 25 8 0 0 2 8 67 53
2008 BI-03 23 30 40 3 0 3 0 3 55 30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 3 13 35 28 15 0 5 46 17 92
2017 BI-02 0 14 44 25 14 0 3 40 14 36
2017 BI-03 6 10 29 36 12 0 6 51 17 31
2014 BI 7 21 47 17 4 0 4 22 29 76
2014 BI-02 6 27 45 9 6 0 6 16 35 33
2014 BI-03 7 21 45 21 3 0 3 25 29 29
2011 BI 3 20 36 30 7 2 2 39 24 123
2011 BI-02 4 22 36 28 8 0 2 37 27 50
2011 BI-03 5 24 37 20 10 2 2 31 31 41
2011 BI-04 0 19 31 44 0 6 0 47 20 16
2008 BI 8 15 45 24 7 0 1 31 24 107
2008 BI-02 13 15 43 23 6 0 0 28 28 53
2008 BI-03 7 17 53 17 3 0 3 21 24 30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 8 25 27 22 12 1 5 36 35 92
2017 BI-02 3 31 28 31 8 0 0 39 33 36
2017 BI-03 16 19 23 16 13 3 10 33 41 31
2014 BI 17 32 31 17 1 0 1 19 50 75
2014 BI-02 18 30 33 15 3 0 0 18 48 33
2014 BI-03 21 25 25 25 0 0 4 26 48 28
2011 BI 20 31 24 15 6 2 2 21 54 124
2011 BI-01 0 10 20 40 30 0 0 70 10 10
2011 BI-02 26 34 28 10 0 0 2 10 61 50
2011 BI-03 24 24 22 17 5 2 5 24 53 41
2011 BI-04 13 44 25 13 0 6 0 13 60 16
2008 BI 22 27 31 13 6 0 1 19 50 108
2008 BI-02 24 28 30 13 4 0 2 17 53 54
2008 BI-03 27 27 30 10 7 0 0 17 53 30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 2 18 29 30 11 3 8 46 22 91
2017 BI-02 0 14 29 34 9 6 9 50 17 35
2017 BI-03 6 23 26 26 9 3 6 39 32 31
2014 BI 8 13 27 27 16 3 7 47 24 75
2014 BI-02 9 9 21 21 24 6 9 54 21 33
2014 BI-03 7 18 29 36 7 0 4 44 26 28
2011 BI 6 12 31 28 13 4 6 46 20 123
2011 BI-01 0 0 10 30 40 0 20 88 0 10
2011 BI-02 2 16 34 34 6 2 6 43 20 50
2011 BI-03 13 13 35 20 13 5 3 35 27 40
2011 BI-04 6 13 31 25 13 6 6 43 21 16
2008 BI 7 16 28 32 10 2 5 45 25 107
2008 BI-02 9 17 23 34 15 2 0 50 27 53
2008 BI-03 7 23 23 27 7 3 10 38 35 30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 19 36 23 9 5 1 8 15 60 92
2017 BI-02 11 43 30 8 0 3 5 9 59 37
2017 BI-03 34 30 13 7 6 0 10 14 71 30
2014 BI 27 39 27 5 0 1 1 5 67 75
2014 BI-02 18 52 24 0 0 3 3 0 74 33
2014 BI-03 36 25 25 14 0 0 0 14 61 28
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 73 10 6 6 0 1 3 87 7 93
2017 BI-02 76 5 5 11 0 0 3 83 11 37
2017 BI-03 71 16 3 6 0 0 3 90 7 31
2014 BI 59 14 5 8 4 0 9 81 13 76
2014 BI-02 42 21 9 9 6 0 12 72 17 33
2014 BI-03 69 10 3 7 3 0 7 85 11 29
2011 BI 66 13 5 6 6 0 5 82 13 125
2011 BI-01 50 20 0 0 20 0 10 78 22 10
2011 BI-02 64 16 10 2 4 0 4 83 6 50
2011 BI-03 69 10 0 12 5 0 5 83 18 42
2011 BI-04 75 0 0 6 13 0 6 80 20 16
2008 BI 69 7 5 6 6 0 6 82 13 108
2008 BI-02 72 7 4 6 6 0 6 84 12 54
2008 BI-03 57 7 10 13 3 0 10 70 19 30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 26 35 17 11 9 0 3 62 20 93
2017 BI-02 19 43 14 11 5 0 8 68 18 37
2017 BI-03 19 39 16 6 19 0 0 58 26 31
2014 BI 22 43 11 9 5 3 7 72 16 76
2014 BI-02 15 55 9 9 6 0 6 74 16 33
2014 BI-03 28 28 17 7 7 3 10 64 16 29

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 41 33 6 10 9 1 0 75 19 93
2017 BI-02 38 35 5 14 5 3 0 75 19 37
2017 BI-03 35 36 0 10 19 0 0 71 29 31
2014 BI 36 39 9 7 5 1 3 78 12 76
2014 BI-02 27 45 6 9 6 0 6 77 16 33
2014 BI-03 48 28 10 3 7 3 0 79 11 29

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 25 44 14 11 7 0 0 68 17 92
2017 BI-02 33 39 11 6 11 0 0 72 17 36
2017 BI-03 16 42 19 16 6 0 0 58 23 31
2014 BI 20 47 13 7 5 1 7 73 13 76
2014 BI-02 12 52 9 6 9 0 12 72 17 33
2014 BI-03 28 38 17 10 3 3 0 68 14 29
2011 BI 30 42 11 9 5 2 2 74 14 125
2011 BI-01 50 30 10 0 0 10 0 89 0 10
2011 BI-02 16 54 12 14 2 0 2 71 16 50
2011 BI-03 29 36 10 10 12 2 2 68 23 42
2011 BI-04 50 31 19 0 0 0 0 81 0 16
2008 BI 18 48 15 9 7 1 2 68 17 108
2008 BI-02 11 46 22 7 9 0 4 60 17 54
2008 BI-03 17 47 13 10 10 3 0 66 21 30

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 26 36 17 11 9 2 0 63 20 93
2017 BI-02 27 30 19 14 11 0 0 57 24 37
2017 BI-03 19 29 19 13 13 7 0 52 28 31
2014 BI 21 38 8 12 5 7 9 70 20 76
2014 BI-02 15 30 12 12 9 3 18 58 27 33
2014 BI-03 24 34 7 17 3 14 0 68 24 29
2011 BI 33 30 12 11 6 6 2 68 19 125
2011 BI-01 50 30 10 0 0 10 0 89 0 10
2011 BI-02 22 36 12 20 4 4 2 62 26 50
2011 BI-03 31 21 12 7 14 10 5 61 25 42
2011 BI-04 44 31 19 6 0 0 0 75 6 16
2008 BI 35 30 17 7 6 6 1 69 13 107
2008 BI-02 26 32 21 8 8 4 2 62 16 53
2008 BI-03 33 23 20 10 7 7 0 61 18 30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 16 26 27 11 6 2 30 41 93
2017 BI-02 11 19 32 27 3 3 5 32 32 37
2017 BI-03 6 13 23 26 19 13 0 22 52 31
2014 BI 8 32 17 14 12 13 4 48 32 76
2014 BI-02 6 27 15 12 15 18 6 44 36 33
2014 BI-03 7 34 17 17 10 10 3 48 32 29

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 31 49 10 6 4 0 0 80 11 93
2017 BI-02 30 57 8 5 0 0 0 86 5 37
2017 BI-03 25 42 13 6 13 0 0 68 19 31
2014 BI 38 46 8 5 1 0 1 85 7 76
2014 BI-02 27 58 3 6 3 0 3 88 9 33
2014 BI-03 48 38 10 3 0 0 0 86 3 29
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 41 27 10 12 10 0 1 68 22 93
2017 BI-02 30 32 16 11 8 0 3 64 19 37
2017 BI-03 42 26 6 16 10 0 0 68 26 31
2014 BI 22 46 9 14 8 0 0 68 22 76
2014 BI-02 12 48 12 15 12 0 0 61 27 33
2014 BI-03 21 55 10 7 7 0 0 76 14 29
2011 BI 30 42 12 8 8 0 0 72 16 125
2011 BI-01 40 40 10 0 10 0 0 80 10 10
2011 BI-02 22 46 14 8 10 0 0 68 18 50
2011 BI-03 36 33 10 12 10 0 0 69 21 42
2011 BI-04 31 56 13 0 0 0 0 88 0 16
2008 BI 22 32 16 15 13 0 2 56 28 108
2008 BI-02 31 35 7 11 11 0 4 69 23 54
2008 BI-03 13 13 30 17 27 0 0 27 43 30

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 46 18 16 12 6 1 0 65 19 93
2017 BI-02 43 16 16 16 8 0 0 59 24 37
2017 BI-03 38 23 19 10 10 0 0 61 19 31
2014 BI 29 41 14 5 5 4 1 74 11 76
2014 BI-02 18 42 18 3 9 6 3 67 13 33
2014 BI-03 31 41 10 10 3 3 0 75 14 29
2011 BI 30 46 10 9 2 2 1 78 11 125
2011 BI-01 50 30 0 10 0 0 10 89 11 10
2011 BI-02 28 40 14 12 4 2 0 69 16 50
2011 BI-03 19 60 7 10 2 2 0 80 12 42
2011 BI-04 38 50 13 0 0 0 0 88 0 16
2008 BI 33 31 16 12 6 1 1 66 18 108
2008 BI-02 37 33 15 9 4 2 0 72 13 54
2008 BI-03 17 33 20 17 13 0 0 50 30 30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 39 32 12 11 6 0 0 71 17 93
2017 BI-02 32 38 16 14 0 0 0 70 14 37
2017 BI-03 29 36 13 13 10 0 0 64 23 31
2014 BI 24 45 17 8 7 0 0 68 14 76
2014 BI-02 12 48 24 6 9 0 0 61 15 33
2014 BI-03 31 41 14 10 3 0 0 72 14 29
2011 BI 27 38 14 15 6 0 0 66 21 125
2011 BI-01 50 30 0 10 10 0 0 80 20 10
2011 BI-02 28 30 14 24 4 0 0 58 28 50
2011 BI-03 14 57 10 10 10 0 0 71 19 42
2011 BI-04 31 31 25 13 0 0 0 63 13 16
2008 BI 29 28 16 14 12 1 1 58 26 108
2008 BI-02 31 30 15 15 9 0 0 61 24 54
2008 BI-03 20 13 23 23 17 3 0 34 41 30

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 81 12 2 2 0 1 2 96 2 93
2017 BI-02 86 5 0 5 0 0 3 94 6 37
2017 BI-03 67 26 6 0 0 0 0 94 0 31
2014 BI 64 24 5 1 0 0 5 93 1 76
2014 BI-02 55 33 9 0 0 0 3 91 0 33
2014 BI-03 72 14 3 3 0 0 7 93 4 29
2011 BI 74 11 3 2 2 0 7 92 4 125
2011 BI-01 70 0 0 0 0 0 30 100 0 10
2011 BI-02 74 12 6 0 0 0 8 93 0 50
2011 BI-03 74 12 2 5 5 0 2 88 10 42
2011 BI-04 75 13 0 0 6 0 6 93 7 16
2008 BI 79 8 3 3 3 0 5 91 6 108
2008 BI-02 78 6 4 2 2 0 9 92 4 54
2008 BI-03 73 13 3 7 3 0 0 87 10 30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 55 25 12 3 0 3 2 84 3 93
2017 BI-02 57 19 19 3 0 0 3 78 3 37
2017 BI-03 45 36 10 0 0 6 3 89 0 31
2014 BI 38 29 9 5 1 11 7 81 8 76
2014 BI-02 33 33 9 3 3 9 9 81 7 33
2014 BI-03 45 24 7 7 0 17 0 83 8 29
2011 BI 49 33 8 2 2 4 2 88 3 124
2011 BI-01 80 0 10 10 0 0 0 80 10 10
2011 BI-02 45 39 8 0 2 4 2 89 2 49
2011 BI-03 43 38 7 2 2 2 5 87 5 42
2011 BI-04 50 25 13 0 0 13 0 86 0 16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 53 24 10 12 1 1 0 77 13 93
2017 BI-02 46 24 8 19 0 3 0 72 19 37
2017 BI-03 58 19 13 6 3 0 0 77 10 31

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 50 24 12 8 4 2 0 76 12 93
2017 BI-02 43 30 11 8 5 3 0 75 14 37
2017 BI-03 55 16 6 13 6 3 0 73 20 31

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 44 23 14 11 9 0 0 67 19 93
2017 BI-02 35 27 24 8 5 0 0 62 14 37
2017 BI-03 41 26 6 13 13 0 0 68 26 31
2014 BI 33 37 14 11 5 0 0 70 16 76
2014 BI-02 24 33 27 9 6 0 0 58 15 33
2014 BI-03 34 45 7 7 7 0 0 79 14 29
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 11 29 24 21 5 8 3 44 29 38
2017 BI-02 14 36 29 7 0 7 7 58 8 14
2017 BI-03 13 19 25 25 13 6 0 33 40 16
2014 BI 21 32 21 4 4 11 7 65 9 28
2014 BI-03 23 23 31 0 0 15 8 60 0 13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 17 33 23 10 7 11 0 56 18 92
2017 BI-02 11 33 31 14 3 8 0 48 18 36
2017 BI-03 22 29 16 10 10 13 0 59 22 31
2014 BI 12 37 12 14 5 20 0 61 25 76
2014 BI-02 3 36 9 21 6 24 0 52 36 33
2014 BI-03 17 38 7 10 7 21 0 70 22 29
2011 BI 15 30 24 13 2 15 0 53 18 124
2011 BI-01 30 30 30 0 0 10 0 67 0 10
2011 BI-02 8 38 22 16 2 14 0 53 21 50
2011 BI-03 17 24 27 7 2 22 0 53 13 41
2011 BI-04 19 25 19 19 6 13 0 50 29 16

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 15 36 24 10 10 5 0 54 21 92
2017 BI-02 14 31 33 11 8 3 0 46 20 36
2017 BI-03 12 46 16 3 16 6 0 62 21 31
2014 BI 9 31 20 24 15 1 0 41 39 75
2014 BI-02 3 27 15 30 24 0 0 30 55 33
2014 BI-03 11 39 21 14 11 4 0 52 26 28
2011 BI 6 31 27 19 15 2 0 37 35 124
2011 BI-01 20 60 0 10 10 0 0 80 20 10
2011 BI-02 2 30 38 20 10 0 0 32 30 50
2011 BI-03 2 24 29 19 24 2 0 27 44 42
2011 BI-04 13 38 19 19 6 6 0 53 27 16
2008 BI 7 21 27 19 22 2 1 30 43 108
2008 BI-02 4 15 35 17 28 0 2 19 45 54
2008 BI-03 10 20 17 27 23 3 0 31 52 30

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 27 26 17 9 8 1 43 29 92
2017 BI-02 11 28 28 19 6 6 3 42 27 36
2017 BI-03 9 23 26 16 16 10 0 35 36 31
2014 BI 3 18 33 18 21 7 0 23 42 76
2014 BI-02 3 6 30 21 33 6 0 10 58 33
2014 BI-03 0 24 34 17 14 10 0 27 35 29
2011 BI 5 17 20 29 21 7 1 24 54 124
2011 BI-01 20 20 20 10 0 30 0 57 14 10
2011 BI-02 0 14 27 35 18 4 2 15 57 49
2011 BI-03 5 17 17 26 29 7 0 23 59 42
2011 BI-04 0 31 19 31 13 6 0 33 47 16
2008 BI 3 7 26 32 27 4 1 11 62 108
2008 BI-02 4 4 31 24 33 4 0 8 60 54
2008 BI-03 0 13 10 40 33 0 3 14 76 30

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 11 40 23 12 9 6 0 54 22 93
2017 BI-02 3 46 24 16 3 8 0 53 21 37
2017 BI-03 9 42 23 10 10 6 0 55 21 31
2014 BI 9 28 18 26 12 7 0 39 41 76
2014 BI-02 3 18 21 39 9 9 0 23 53 33
2014 BI-03 10 34 21 14 14 7 0 48 30 29
2011 BI 9 27 20 18 14 13 0 41 36 125
2011 BI-01 20 30 10 10 10 20 0 63 25 10
2011 BI-02 2 24 22 24 14 14 0 30 44 50
2011 BI-03 5 29 24 12 17 14 0 39 33 42
2011 BI-04 25 25 19 19 6 6 0 53 27 16
2008 BI 6 18 21 24 19 12 0 26 49 108
2008 BI-02 6 9 26 26 22 11 0 17 54 54
2008 BI-03 3 27 13 20 27 10 0 33 52 30

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 11 33 32 15 5 3 0 45 21 93
2017 BI-02 8 30 38 22 0 3 0 39 22 37
2017 BI-03 6 39 33 6 10 6 0 48 17 31
2014 BI 7 32 20 21 16 5 0 40 39 76
2014 BI-02 0 30 21 30 15 3 0 31 47 33
2014 BI-03 14 28 17 10 21 10 0 46 35 29
2011 BI 8 23 25 24 15 5 0 33 41 125
2011 BI-01 20 20 20 20 10 10 0 44 33 10
2011 BI-02 2 20 30 32 12 4 0 23 46 50
2011 BI-03 10 19 26 17 24 5 0 30 43 42
2011 BI-04 6 38 13 25 13 6 0 47 40 16
2008 BI 6 24 27 30 11 3 0 30 42 108
2008 BI-02 4 20 22 41 11 2 0 25 53 54
2008 BI-03 7 23 20 27 17 7 0 32 46 30
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 14 59 16 6 3 1 0 74 10 93
2017 BI-02 14 65 14 5 3 0 0 78 8 37
2017 BI-03 9 59 19 10 3 0 0 68 13 31
2014 BI 13 43 24 14 4 1 0 57 19 76
2014 BI-02 9 39 27 21 3 0 0 48 24 33
2014 BI-03 10 59 14 10 3 3 0 71 14 29
2011 BI 10 39 20 22 6 3 0 51 28 125
2011 BI-01 30 30 20 0 10 10 0 67 11 10
2011 BI-02 4 34 24 30 4 4 0 40 35 50
2011 BI-03 10 48 14 21 5 2 0 59 27 42
2011 BI-04 13 44 25 6 13 0 0 56 19 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 28 54 13 2 1 2 0 83 3 93
2017 BI-02 27 57 14 3 0 0 0 84 3 37
2017 BI-03 25 49 16 3 3 3 0 76 7 31
2014 BI 38 49 5 5 1 1 0 88 7 76
2014 BI-02 21 61 6 9 3 0 0 82 12 33
2014 BI-03 52 38 3 3 0 3 0 93 4 29
2011 BI 30 46 16 3 1 4 0 79 4 125
2011 BI-01 30 40 20 0 0 10 0 78 0 10
2011 BI-02 18 46 28 4 0 4 0 67 4 50
2011 BI-03 38 43 10 5 0 5 0 85 5 42
2011 BI-04 38 63 0 0 0 0 0 100 0 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 25 49 10 14 3 0 0 73 17 93
2017 BI-02 14 57 14 14 3 0 0 70 16 37
2017 BI-03 19 55 3 16 6 0 0 74 23 31
2014 BI 24 43 13 14 4 0 1 68 19 76
2014 BI-02 15 42 15 18 6 0 3 59 25 33
2014 BI-03 31 45 3 17 3 0 0 76 21 29
2011 BI 22 36 13 14 7 6 2 63 23 125
2011 BI-01 20 50 0 10 10 0 10 78 22 10
2011 BI-02 24 44 8 10 4 8 2 76 16 50
2011 BI-03 17 31 12 21 12 7 0 51 36 42
2011 BI-04 25 25 25 19 6 0 0 50 25 16
2008 BI 13 37 16 17 14 3 1 52 32 108
2008 BI-02 13 35 19 15 13 6 0 51 29 54
2008 BI-03 10 40 10 17 20 0 3 52 38 30

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 45 23 9 2 0 0 66 11 92
2017 BI-02 19 44 33 3 0 0 0 64 3 36
2017 BI-03 19 46 16 13 6 0 0 64 19 31
2014 BI 21 50 16 7 4 3 0 73 11 76
2014 BI-02 9 52 18 15 3 3 0 63 19 33
2014 BI-03 31 59 3 0 3 3 0 93 4 29
2011 BI 15 40 20 10 6 6 2 61 18 125
2011 BI-01 30 30 0 10 10 10 10 75 25 10
2011 BI-02 14 42 18 14 6 6 0 60 21 50
2011 BI-03 10 40 26 7 5 7 5 57 14 42
2011 BI-04 19 38 25 13 6 0 0 56 19 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 27 25 20 9 6 1 42 31 93
2017 BI-02 8 41 22 11 11 8 0 53 24 37
2017 BI-03 9 19 29 26 10 3 3 31 38 31
2014 BI 12 24 25 17 14 5 3 39 34 76
2014 BI-02 3 27 27 18 15 9 0 33 37 33
2014 BI-03 17 24 21 14 21 0 3 43 36 29
2011 BI 9 24 24 16 7 15 5 41 29 125
2011 BI-01 20 10 10 20 0 20 20 50 33 10
2011 BI-02 8 34 20 12 4 18 4 54 21 50
2011 BI-03 0 26 29 17 12 14 2 31 34 42
2011 BI-04 19 6 25 25 13 13 0 29 43 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 62 19 10 4 0 4 1 85 5 92
2017 BI-02 59 19 14 5 0 3 0 81 6 37
2017 BI-03 60 24 7 0 0 7 3 93 0 30
2014 BI 51 22 11 7 1 1 7 80 9 76
2014 BI-02 39 27 15 12 0 0 6 71 13 33
2014 BI-03 62 14 7 3 3 3 7 85 8 29

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 69 24 4 1 0 0 1 95 1 92
2017 BI-02 68 24 3 3 0 0 3 94 3 37
2017 BI-03 67 26 6 0 0 0 0 94 0 31
2014 BI 51 31 8 7 0 1 3 85 7 75
2014 BI-02 38 41 6 13 0 0 3 81 13 32
2014 BI-03 62 17 14 3 0 0 3 82 4 29
2011 BI 57 23 9 3 3 2 3 84 7 124
2011 BI-01 50 20 10 0 10 0 10 78 11 10
2011 BI-02 52 26 8 2 6 4 2 83 9 50
2011 BI-03 59 22 10 5 0 0 5 85 5 41
2011 BI-04 75 13 6 6 0 0 0 88 6 16
2008 BI 56 27 10 2 1 2 3 86 3 108
2008 BI-02 50 33 9 2 2 2 2 87 4 54
2008 BI-03 47 27 13 3 0 3 7 81 4 30

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 11 23 24 21 19 3 0 34 41 93
2017 BI-02 5 22 30 16 27 0 0 27 43 37
2017 BI-03 9 19 16 29 19 6 0 31 52 31
2014 BI 5 29 16 18 29 3 0 35 49 76
2014 BI-02 3 15 21 21 36 3 0 19 59 33
2014 BI-03 3 38 10 17 31 0 0 41 48 29
2011 BI 6 32 20 22 17 3 0 39 40 125
2011 BI-01 30 30 10 10 20 0 0 60 30 10
2011 BI-02 0 34 16 26 22 2 0 35 49 50
2011 BI-03 5 24 26 24 17 5 0 30 43 42
2011 BI-04 0 44 19 25 6 6 0 47 33 16
2008 BI 6 29 26 17 21 1 0 36 38 108
2008 BI-02 7 20 30 17 24 2 0 28 42 54
2008 BI-03 3 30 23 17 27 0 0 33 43 30

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 5 26 13 18 36 2 0 32 55 93
2017 BI-02 5 16 14 30 35 0 0 22 65 37
2017 BI-03 3 29 10 10 49 0 0 32 59 31
2014 BI 3 24 11 24 38 0 1 27 63 76
2014 BI-02 0 12 9 27 52 0 0 12 79 33
2014 BI-03 3 28 7 21 41 0 0 31 62 29
2011 BI 4 23 13 20 36 2 2 28 58 125
2011 BI-01 20 10 20 10 30 0 10 33 44 10
2011 BI-02 0 16 6 28 46 2 2 17 77 50
2011 BI-03 5 21 19 17 33 5 0 28 53 42
2011 BI-04 0 38 13 19 31 0 0 38 50 16
2008 BI 5 27 10 20 38 0 0 31 58 108
2008 BI-02 4 20 13 17 46 0 0 24 63 54
2008 BI-03 10 30 7 20 33 0 0 40 53 30

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 35 30 15 4 4 0 48 20 93
2017 BI-02 11 27 43 16 3 0 0 38 19 37
2017 BI-03 9 39 19 19 6 7 0 52 28 31

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 28 47 16 4 2 2 0 77 7 93
2017 BI-02 41 38 19 3 0 0 0 78 3 37
2017 BI-03 16 58 13 3 6 3 0 76 10 31
2014 BI 30 43 16 5 1 4 0 77 7 76
2014 BI-02 30 39 18 9 3 0 0 70 12 33
2014 BI-03 31 48 14 0 0 7 0 85 0 29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 30 49 13 3 2 2 0 81 6 92
2017 BI-02 27 51 14 5 0 3 0 81 6 37
2017 BI-03 29 49 10 3 6 3 0 80 10 31
2014 BI 29 43 12 9 1 5 0 76 11 76
2014 BI-02 27 39 18 12 3 0 0 67 15 33
2014 BI-03 28 45 10 7 0 10 0 81 8 29
2011 BI 26 40 22 3 3 6 0 70 7 125
2011 BI-01 50 30 10 10 0 0 0 80 10 10
2011 BI-02 14 38 32 6 2 8 0 57 9 50
2011 BI-03 31 40 17 0 7 5 0 75 8 42
2011 BI-04 31 44 13 0 0 13 0 86 0 16

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 30 54 7 5 3 0 0 85 9 92
2017 BI-02 19 70 5 3 3 0 0 89 5 37
2017 BI-03 29 46 13 6 6 0 0 74 13 31
2014 BI 36 41 11 11 1 1 0 77 12 76
2014 BI-02 27 42 15 12 3 0 0 70 15 33
2014 BI-03 38 38 10 10 0 3 0 79 11 29
2011 BI 30 47 14 7 2 0 0 77 10 125
2011 BI-01 50 20 10 20 0 0 0 70 20 10
2011 BI-02 10 60 20 8 2 0 0 70 10 50
2011 BI-03 40 40 10 5 5 0 0 81 10 42
2011 BI-04 44 44 13 0 0 0 0 88 0 16
2008 BI 19 41 19 9 11 0 0 60 20 108
2008 BI-02 13 41 26 7 13 0 0 54 20 54
2008 BI-03 20 43 7 13 17 0 0 63 30 30

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 28 36 19 12 5 0 0 64 17 92
2017 BI-02 19 46 19 11 5 0 0 65 16 37
2017 BI-03 25 29 23 13 10 0 0 55 23 31
2014 BI 13 42 17 18 9 0 0 55 28 76
2014 BI-02 3 42 15 24 15 0 0 45 39 33
2014 BI-03 21 41 17 17 3 0 0 62 21 29
2011 BI 17 41 22 15 6 0 0 58 21 125
2011 BI-01 40 40 0 10 10 0 0 80 20 10
2011 BI-02 4 46 22 22 6 0 0 50 28 50
2011 BI-03 19 31 31 12 7 0 0 50 19 42
2011 BI-04 31 56 6 6 0 0 0 88 6 16

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 24 46 13 12 5 0 0 70 17 92
2017 BI-02 16 57 8 14 5 0 0 73 19 37
2017 BI-03 19 39 23 10 10 0 0 58 19 31
2014 BI 13 42 14 21 9 0 0 55 30 76
2014 BI-02 3 48 12 24 12 0 0 52 36 33
2014 BI-03 24 31 17 21 7 0 0 55 28 29
2011 BI 12 42 21 17 8 0 0 54 25 125
2011 BI-01 50 20 10 10 10 0 0 70 20 10
2011 BI-02 0 46 24 24 6 0 0 46 30 50
2011 BI-03 14 33 26 17 10 0 0 48 26 42
2011 BI-04 19 63 6 6 6 0 0 81 13 16
2008 BI 11 35 23 16 14 1 0 47 30 108
2008 BI-02 7 30 35 13 15 0 0 37 28 54
2008 BI-03 20 30 17 13 20 0 0 50 33 30

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 30 27 20 14 3 5 0 61 18 92
2017 BI-02 24 30 27 14 0 5 0 57 14 37
2017 BI-03 29 29 13 16 6 6 0 62 24 31
2014 BI 18 34 22 12 5 4 4 57 19 76
2014 BI-02 12 33 15 21 9 6 3 50 33 33
2014 BI-03 24 34 28 3 3 3 3 63 7 29
2011 BI 19 30 24 15 4 7 1 53 21 125
2011 BI-01 40 0 20 20 10 10 0 44 33 10
2011 BI-02 16 30 28 16 2 6 2 50 20 50
2011 BI-03 19 36 19 14 7 5 0 58 23 42
2011 BI-04 19 31 25 13 0 13 0 57 14 16
2008 BI 25 32 16 9 9 7 1 63 20 108
2008 BI-02 26 35 17 6 9 6 2 66 16 54
2008 BI-03 23 27 17 17 10 7 0 54 29 30
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 BI 15 49 36 93
2017 BI-02 19 59 22 37
2017 BI-03 10 54 36 31
2014 BI 13 62 25 76
2014 BI-02 12 55 33 33
2014 BI-03 14 69 17 29
2011 BI 17 57 26 125
2011 BI-01 10 50 40 10
2011 BI-02 14 64 22 50
2011 BI-03 17 50 33 42
2011 BI-04 19 69 13 16

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 BI 21 50 7 0 7 14 14
2014 BI 30 20 20 30 9999 0 10
2011 BI 38 29 0 10 9999 24 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 BI 14 86 92
2017 BI-03 26 74 31
2014 BI 13 87 76
2014 BI-02 15 85 33
2014 BI-03 17 83 29

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 BI 61 13
2014 BI 50 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 BI 62 13
2014 BI 50 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 BI 0 13
2014 BI 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 BI 0 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 BI 61 13
2014 BI 50 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 BI 46 13
2014 BI 50 10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 BI 46 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 BI 54 13
2014 BI 60 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 BI 0 13
2014 BI 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 BI 46 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 BI 54 13
2014 BI 50 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 BI 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 BI 0 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 BI 0 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 BI 58 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 BI 42 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 BI 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 BI 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 17 25 8 7 23 9 42 21 91
2017 BI-02 17 17 25 6 3 22 11 50 13 36
2017 BI-03 9 13 23 6 13 29 6 35 30 31
2014 BI 13 22 16 11 7 28 4 52 25 76
2014 BI-02 12 9 21 9 12 36 0 33 33 33
2014 BI-03 14 28 10 17 3 21 7 57 29 29

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 46 19 8 3 3 0 70 11 92
2017 BI-02 16 57 16 5 0 5 0 77 6 37
2017 BI-03 22 42 19 6 6 3 0 67 13 31
2014 BI 21 38 18 8 5 9 0 65 14 76
2014 BI-02 18 33 24 3 12 9 0 57 17 33
2014 BI-03 24 34 10 17 0 14 0 68 20 29
2011 BI 22 45 18 7 1 6 1 72 9 125
2011 BI-01 40 40 10 10 0 0 0 80 10 10
2011 BI-02 10 56 18 10 0 4 2 70 11 50
2011 BI-03 24 36 19 7 2 12 0 68 11 42
2011 BI-04 25 50 19 0 0 6 0 80 0 16
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 20 56 15 6 1 0 1 77 8 93
2017 BI-02 11 62 22 5 0 0 0 73 5 37
2017 BI-03 22 55 10 13 0 0 0 77 13 31
2014 BI 9 80 4 5 0 1 0 91 5 76
2014 BI-02 6 85 3 3 0 3 0 94 3 33
2014 BI-03 10 72 7 10 0 0 0 83 10 29
2011 BI 6 64 14 10 3 1 2 72 13 125
2011 BI-01 10 50 20 0 0 10 10 75 0 10
2011 BI-02 2 74 12 8 4 0 0 76 12 50
2011 BI-03 7 55 19 14 2 0 2 63 17 42
2011 BI-04 13 69 6 6 6 0 0 81 13 16
2008 BI 7 57 21 8 3 2 1 67 11 108
2008 BI-02 4 63 22 4 4 2 2 69 8 54
2008 BI-03 13 50 23 13 0 0 0 63 13 30

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 8 27 29 13 4 13 5 43 21 93
2017 BI-02 5 43 22 16 0 14 0 56 19 37
2017 BI-03 6 23 23 13 10 19 6 39 31 31
2014 BI 4 32 24 16 3 18 4 46 24 76
2014 BI-02 3 30 18 21 6 15 6 42 35 33
2014 BI-03 3 31 28 17 0 17 3 43 22 29
2011 BI 2 17 34 14 4 24 4 27 26 125
2011 BI-01 0 20 30 10 10 20 10 29 29 10
2011 BI-02 0 26 34 22 2 16 0 31 29 50
2011 BI-03 2 10 33 10 5 31 10 20 24 42
2011 BI-04 6 6 44 13 6 25 0 17 25 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 35 39 18 1 1 5 0 78 2 93
2017 BI-02 35 41 16 3 3 3 0 78 6 37
2017 BI-03 25 46 23 0 0 6 0 76 0 31
2014 BI 31 56 4 1 3 5 0 92 4 75
2014 BI-02 22 66 0 3 6 3 0 90 10 32
2014 BI-03 31 48 10 0 0 10 0 88 0 29
2011 BI 25 43 16 5 0 10 1 77 5 125
2011 BI-01 20 30 30 0 0 20 0 63 0 10
2011 BI-02 20 58 10 4 0 8 0 85 4 50
2011 BI-03 26 36 19 7 0 10 2 70 8 42
2011 BI-04 38 25 19 6 0 13 0 71 7 16
2008 BI 22 38 19 2 5 13 1 70 8 108
2008 BI-02 24 41 19 0 6 9 2 73 6 54
2008 BI-03 20 30 27 7 3 13 0 58 12 30

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 23 41 20 4 1 11 0 72 6 92
2017 BI-02 22 41 19 8 3 8 0 68 12 37
2017 BI-03 16 50 20 0 0 13 0 77 0 30
2014 BI 20 44 13 8 3 12 0 73 12 75
2014 BI-02 19 44 13 16 6 3 0 65 23 32
2014 BI-03 24 34 14 3 0 24 0 77 5 29
2011 BI 18 38 20 5 2 17 1 68 8 125
2011 BI-01 20 30 30 0 0 20 0 63 0 10
2011 BI-02 12 46 18 10 0 14 0 67 12 50
2011 BI-03 21 38 14 0 5 19 2 76 6 42
2011 BI-04 25 19 38 6 0 13 0 50 7 16
2008 BI 21 32 23 9 4 9 1 60 14 108
2008 BI-02 15 37 17 15 6 9 2 58 23 54
2008 BI-03 23 37 23 7 3 7 0 64 11 30
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 BI 8 92 93

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 12 13 26 2 4 33 10 43 11 93
2017 BI-02 16 19 27 3 0 30 5 54 4 37
2017 BI-03 6 10 16 0 13 49 6 35 29 31
2014 BI 16 25 17 3 1 36 3 66 6 76
2014 BI-02 12 21 24 3 3 33 3 52 10 33
2014 BI-03 21 24 10 3 0 38 3 76 6 29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 20 42 24 2 2 10 0 69 5 93
2017 BI-02 22 51 16 0 0 11 0 82 0 37
2017 BI-03 12 42 26 6 6 6 0 58 14 31
2014 BI 26 36 26 4 1 7 0 66 6 76
2014 BI-02 18 33 30 6 3 9 0 57 10 33
2014 BI-03 34 34 21 3 0 7 0 74 4 29
2011 BI 25 46 17 6 0 5 1 75 7 125
2011 BI-01 30 50 10 10 0 0 0 80 10 10
2011 BI-02 18 58 18 2 0 2 2 79 2 50
2011 BI-03 24 43 12 12 0 10 0 74 13 42
2011 BI-04 38 25 25 6 0 6 0 67 7 16
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 24 29 20 9 13 1 4 56 23 93
2017 BI-02 16 35 24 5 11 0 8 56 18 37
2017 BI-03 32 23 19 13 10 3 0 56 24 31

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 16 31 29 14 8 0 2 48 22 93
2017 BI-02 22 24 30 11 11 0 3 47 22 37
2017 BI-03 12 29 33 19 6 0 0 42 26 31

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 28 38 19 8 1 1 5 70 9 93
2017 BI-02 27 38 22 8 0 0 5 69 9 37
2017 BI-03 32 26 29 0 3 3 7 64 4 31

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 17 26 23 17 10 0 8 46 29 93
2017 BI-02 14 27 22 22 8 0 8 44 32 37
2017 BI-03 13 26 26 13 13 0 10 43 29 31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 41 25 15 5 4 1 8 73 11 92
2017 BI-02 39 14 19 8 8 0 11 59 19 36
2017 BI-03 42 26 13 6 3 3 7 75 11 31

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 22 36 24 10 5 0 3 60 16 93
2017 BI-02 22 43 19 11 3 0 3 67 14 37
2017 BI-03 22 39 23 3 10 0 3 63 13 31

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 25 32 28 8 1 1 5 61 9 93
2017 BI-02 22 38 22 11 3 0 5 63 14 37
2017 BI-03 22 29 33 6 0 3 6 57 7 31

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 27 37 24 5 1 2 4 68 7 93
2017 BI-02 22 41 27 8 0 0 3 64 8 37
2017 BI-03 22 36 20 6 3 6 6 66 11 31

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 32 35 19 6 0 2 5 72 7 93
2017 BI-02 27 46 22 0 0 3 3 77 0 37
2017 BI-03 29 26 16 16 0 3 10 63 19 31

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 32 36 16 8 1 2 5 73 9 93
2017 BI-02 19 46 24 5 3 0 3 67 8 37
2017 BI-03 35 26 13 10 0 6 10 73 12 31

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 60 24 12 3 0 0 1 85 3 93
2017 BI-02 43 32 14 8 0 0 3 78 8 37
2017 BI-03 71 20 10 0 0 0 0 90 0 31

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 73 11 8 5 1 1 1 86 7 92
2017 BI-02 81 3 8 5 0 0 3 86 6 37
2017 BI-03 67 13 7 7 3 3 0 83 10 30

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 51 33 11 3 1 0 1 85 4 93
2017 BI-02 54 30 11 3 0 0 3 86 3 37
2017 BI-03 48 36 10 3 3 0 0 84 6 31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 59 24 12 2 2 0 1 84 4 93
2017 BI-02 54 24 14 0 5 0 3 81 6 37
2017 BI-03 64 23 6 6 0 0 0 87 6 31

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 54 24 9 1 0 0 13 89 1 93
2017 BI-02 59 24 3 0 0 0 14 97 0 37
2017 BI-03 45 32 10 3 0 0 10 86 4 31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 69 15 5 3 0 0 7 91 3 93
2017 BI-02 70 14 5 3 0 0 8 91 3 37
2017 BI-03 64 16 7 6 0 0 6 86 7 31

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 53 25 4 8 6 0 4 81 15 93
2017 BI-02 49 24 0 8 11 0 8 79 21 37
2017 BI-03 68 23 6 3 0 0 0 90 3 31

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 53 32 6 3 0 1 4 90 3 93
2017 BI-02 65 24 5 3 0 0 3 92 3 37
2017 BI-03 38 39 10 0 0 3 10 89 0 31

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 6 28 51 14 0 0 1 35 14 93
2017 BI-02 5 30 43 22 0 0 0 35 22 37
2017 BI-03 3 29 55 10 0 0 3 33 10 31

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 1 12 55 21 11 0 0 32 13 93
2017 BI-02 0 19 51 22 8 0 0 30 19 37
2017 BI-03 3 10 59 19 10 0 0 29 13 31

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 25 38 21 11 2 3 0 65 14 92
2017 BI-02 27 43 14 14 0 3 0 72 14 37
2017 BI-03 19 34 27 10 7 3 0 55 17 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 16 42 27 10 4 1 0 59 14 93
2017 BI-02 8 54 27 8 3 0 0 62 11 37
2017 BI-03 12 32 36 10 10 0 0 45 19 31
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 BI 8 92 93
2014 BI 15 85 74
2014 BI-02 16 84 32
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 27 26 15 8 11 13 1 31 69 93
2017 BI-02 30 32 11 8 5 11 3 34 66 37
2017 BI-03 29 13 19 7 13 19 0 35 65 31

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 BI 15 55
2017 BI-02 10 21
2017 BI-03 12 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 BI 33 55
2017 BI-02 19 21
2017 BI-03 56 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 BI 13 55
2017 BI-02 14 21
2017 BI-03 13 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 BI 37 55
2017 BI-02 38 21
2017 BI-03 44 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 BI 2 55
2017 BI-02 0 21
2017 BI-03 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 BI 47 55
2017 BI-02 48 21
2017 BI-03 31 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 BI 2 55 22 13 2 6 54
2017 BI-02 0 70 25 5 0 0 20
2017 BI-03 6 38 31 6 6 12 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 7 22 35 15 15 2 5 31 31 55
2017 BI-02 10 19 52 14 5 0 0 29 19 21
2017 BI-03 0 19 25 12 31 6 6 21 50 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 BI 0 4 16 33 44 2 2 4 79 55
2017 BI-02 0 5 24 43 19 5 5 5 68 21
2017 BI-03 0 0 6 31 63 0 0 0 94 16
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