2017 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 43 1 6 3 0 0 90 9 414
2017 AS-01 61 32 0 7 0 0 0 93 7 83
2017 AS-02 43 43 2 7 5 0 0 86 12 116
2017 AS-03 51 41 2 5 0 0 0 92 5 90
2017 AS-04 39 50 2 2 7 0 0 89 9 44
2017 AS-05 33 61 3 0 3 0 0 94 3 36
2017 AS-06 47 47 0 5 0 0 0 95 5 19
2017 AS-07 47 46 0 0 7 0 0 93 7 15
2014 AS 53 37 3 4 3 0 0 90 8 424
2014 AS-01 70 18 6 3 4 0 0 88 6 80
2014 AS-02 39 48 1 7 4 0 0 87 11 122
2014 AS-03 48 39 4 5 3 0 0 88 8 97
2014 AS-04 51 40 0 4 4 0 0 91 9 45
2014 AS-05 66 34 0 0 0 0 0 100 0 38
2014 AS-06 70 30 0 0 0 0 0 100 0 20
2014 AS-07 73 27 0 0 0 0 0 100 0 11
2011 AS 51 40 2 5 2 0 0 91 6 670
2011 AS-01 54 35 3 6 1 1 0 90 7 147
2011 AS-02 51 39 2 4 3 0 0 90 8 209
2011 AS-03 48 44 2 5 2 0 0 92 7 133
2011 AS-04 45 49 2 5 0 0 0 94 5 65
2011 AS-05 53 38 3 3 2 0 0 91 5 58
2011 AS-06 69 24 0 3 3 0 0 93 7 29
2011 AS-07 50 46 4 0 0 0 0 96 0 26
2008 AS 49 41 3 6 2 0 0 90 8 555
2008 AS-01 53 40 2 4 1 0 1 93 5 108
2008 AS-02 49 38 3 7 2 1 0 88 9 191
2008 AS-03 44 46 4 5 2 0 0 90 6 111
2008 AS-04 45 48 2 5 0 0 0 93 5 44
2008 AS-05 57 36 4 2 0 0 0 94 2 47
2008 AS-06 57 33 0 10 0 0 0 90 10 21
2008 AS-07 46 33 0 21 0 0 0 79 21 24

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 73 20 2 2 1 1 1 96 3 412
2017 AS-01 83 12 1 1 0 1 1 98 1 83
2017 AS-02 72 22 3 1 1 1 1 95 2 115
2017 AS-03 75 23 1 1 0 0 0 98 1 89
2017 AS-04 68 23 0 2 5 0 2 93 7 44
2017 AS-05 64 26 3 3 0 3 3 94 3 36
2017 AS-06 74 26 0 0 0 0 0 100 0 19
2017 AS-07 74 13 0 7 0 0 7 93 7 15
2014 AS 76 19 2 1 1 0 1 96 2 424
2014 AS-01 83 15 1 0 0 0 1 99 0 80
2014 AS-02 74 19 1 2 1 1 1 95 3 122
2014 AS-03 74 20 3 1 2 0 0 94 3 97
2014 AS-04 71 22 4 0 2 0 0 93 2 45
2014 AS-05 79 19 3 0 0 0 0 97 0 38
2014 AS-06 80 20 0 0 0 0 0 100 0 20
2014 AS-07 82 18 0 0 0 0 0 100 0 11
2011 AS 79 16 2 2 1 0 1 96 2 671
2011 AS-01 85 10 1 2 0 1 1 97 2 146
2011 AS-02 72 21 2 2 1 0 2 94 3 211
2011 AS-03 80 15 2 2 0 1 0 96 2 133
2011 AS-04 77 23 0 0 0 0 0 100 0 65
2011 AS-05 79 16 2 2 2 0 0 95 3 58
2011 AS-06 83 10 3 0 3 0 0 93 3 29
2011 AS-07 96 4 0 0 0 0 0 100 0 26
2008 AS 78 17 2 1 0 0 1 96 2 553
2008 AS-01 77 18 2 2 1 0 1 95 3 108
2008 AS-02 74 20 2 2 0 0 2 96 2 190
2008 AS-03 80 14 4 1 0 0 1 95 1 111
2008 AS-04 75 20 2 2 0 0 0 95 2 44
2008 AS-05 91 7 0 2 0 0 0 98 2 46
2008 AS-06 76 24 0 0 0 0 0 100 0 21
2008 AS-07 83 17 0 0 0 0 0 100 0 24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 67 20 5 6 1 0 1 88 7 413
2017 AS-01 72 14 9 2 1 0 1 87 4 83
2017 AS-02 67 20 4 6 1 0 2 89 7 116
2017 AS-03 66 19 3 11 1 0 0 85 12 90
2017 AS-04 62 27 0 5 7 0 0 89 11 44
2017 AS-05 72 14 6 3 0 0 5 90 3 36
2017 AS-06 74 21 0 5 0 0 0 95 5 19
2017 AS-07 79 14 0 0 0 0 7 100 0 14
2014 AS 63 23 4 7 2 0 1 87 9 423
2014 AS-01 70 22 4 3 1 0 1 92 4 79
2014 AS-02 62 21 4 10 1 0 1 84 11 122
2014 AS-03 53 29 6 9 3 0 0 81 12 97
2014 AS-04 67 24 0 7 2 0 0 91 9 45
2014 AS-05 63 26 0 8 3 0 0 89 11 38
2014 AS-06 75 15 0 10 0 0 0 90 10 20
2014 AS-07 82 9 9 0 0 0 0 91 0 11
2011 AS 68 17 4 6 3 0 1 86 10 672
2011 AS-01 69 14 4 8 1 1 2 86 10 147
2011 AS-02 64 16 5 8 5 0 2 82 13 211
2011 AS-03 68 20 5 3 2 0 1 89 5 133
2011 AS-04 72 18 0 8 2 0 0 91 9 65
2011 AS-05 71 16 7 5 2 0 0 86 7 58
2011 AS-06 69 21 0 3 7 0 0 90 10 29
2011 AS-07 73 15 0 8 4 0 0 88 12 26
2008 AS 66 22 3 7 1 0 1 89 8 553
2008 AS-01 65 22 4 4 3 0 2 90 7 107
2008 AS-02 63 24 4 7 1 0 3 89 8 190
2008 AS-03 65 24 2 7 1 0 1 90 8 111
2008 AS-04 73 11 5 9 2 0 0 84 11 44
2008 AS-05 74 13 2 9 2 0 0 87 11 47
2008 AS-06 76 10 0 14 0 0 0 86 14 21
2008 AS-07 63 33 4 0 0 0 0 96 0 24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 29 4 7 5 0 0 85 11 414
2017 AS-01 59 21 5 9 6 0 0 81 14 83
2017 AS-02 53 35 3 6 3 0 0 88 10 116
2017 AS-03 53 35 5 3 3 0 0 88 7 90
2017 AS-04 55 29 2 5 9 0 0 84 14 44
2017 AS-05 50 26 5 19 0 0 0 75 19 36
2017 AS-06 68 32 0 0 0 0 0 100 0 19
2017 AS-07 67 20 7 0 7 0 0 87 7 15
2014 AS 58 28 5 6 3 0 0 86 9 424
2014 AS-01 64 20 3 11 3 0 0 84 14 80
2014 AS-02 50 34 5 8 3 0 0 84 11 122
2014 AS-03 57 28 7 5 3 0 0 85 8 97
2014 AS-04 51 40 0 2 7 0 0 91 9 45
2014 AS-05 68 18 11 3 0 0 0 87 3 38
2014 AS-06 75 25 0 0 0 0 0 100 0 20
2014 AS-07 82 9 0 9 0 0 0 91 9 11
2011 AS 55 33 4 6 2 0 0 88 8 667
2011 AS-01 55 36 4 4 1 0 0 91 5 148
2011 AS-02 52 34 6 4 3 0 0 86 8 206
2011 AS-03 50 38 5 5 2 0 0 88 8 132
2011 AS-04 52 34 3 9 2 0 0 86 11 65
2011 AS-05 71 19 3 5 0 0 2 91 5 58
2011 AS-06 72 21 0 7 0 0 0 93 7 29
2011 AS-07 46 23 0 19 12 0 0 69 31 26

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 34 6 10 5 0 0 79 15 413
2017 AS-01 48 31 7 10 4 0 0 79 13 82
2017 AS-02 40 33 7 11 9 0 0 73 20 116
2017 AS-03 50 33 5 8 4 0 0 83 12 90
2017 AS-04 39 34 5 18 5 0 0 73 23 44
2017 AS-05 50 33 14 3 0 0 0 83 3 36
2017 AS-06 58 26 0 16 0 0 0 84 16 19
2017 AS-07 33 67 0 0 0 0 0 100 0 15
2014 AS 39 39 8 9 4 0 0 78 13 423
2014 AS-01 50 29 9 10 3 0 0 79 13 80
2014 AS-02 30 48 7 10 5 0 0 78 16 121
2014 AS-03 34 37 14 10 4 0 0 71 14 97
2014 AS-04 31 47 4 13 4 0 0 78 18 45
2014 AS-05 55 26 13 3 3 0 0 82 5 38
2014 AS-06 55 40 0 5 0 0 0 95 5 20
2014 AS-07 73 18 0 0 9 0 0 91 9 11
2011 AS 35 40 10 10 3 0 1 76 13 669
2011 AS-01 33 42 12 10 2 1 1 76 12 147
2011 AS-02 34 38 10 12 4 0 2 74 16 210
2011 AS-03 31 47 10 8 5 0 0 77 13 131
2011 AS-04 35 40 12 12 0 0 0 75 12 65
2011 AS-05 50 33 7 10 0 0 0 83 10 58
2011 AS-06 38 38 7 7 7 0 3 79 14 29
2011 AS-07 38 38 15 4 0 0 4 80 4 26
2008 AS 31 38 13 12 5 0 1 70 16 555
2008 AS-01 31 42 9 13 4 0 1 74 17 108
2008 AS-02 34 36 14 10 5 1 1 70 16 191
2008 AS-03 24 40 20 9 5 0 2 65 15 111
2008 AS-04 30 45 14 5 7 0 0 75 11 44
2008 AS-05 32 43 4 15 6 0 0 74 21 47
2008 AS-06 38 29 19 10 0 5 0 70 10 21
2008 AS-07 42 29 8 21 0 0 0 71 21 24

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 41 11 7 3 0 0 79 10 413
2017 AS-01 36 41 11 9 4 0 0 77 12 83
2017 AS-02 35 40 16 5 4 0 0 75 9 116
2017 AS-03 33 50 8 8 1 0 0 84 9 89
2017 AS-04 34 43 11 7 5 0 0 77 11 44
2017 AS-05 44 30 15 11 0 0 0 74 11 36
2017 AS-06 68 26 0 5 0 0 0 95 5 19
2017 AS-07 61 33 0 0 7 0 0 93 7 15
2014 AS 34 40 12 9 4 0 0 74 14 424
2014 AS-01 35 28 20 10 8 0 0 63 18 80
2014 AS-02 27 44 10 13 4 0 1 72 18 122
2014 AS-03 27 51 10 8 3 0 0 78 11 97
2014 AS-04 44 31 16 7 2 0 0 76 9 45
2014 AS-05 53 32 5 5 5 0 0 84 11 38
2014 AS-06 65 25 5 0 5 0 0 90 5 20
2014 AS-07 36 55 0 9 0 0 0 91 9 11
2011 AS 39 35 11 8 6 0 0 75 14 671
2011 AS-01 32 37 17 5 9 0 0 69 14 147
2011 AS-02 33 36 13 11 7 0 0 69 18 211
2011 AS-03 35 40 10 6 8 1 0 76 15 132
2011 AS-04 48 38 6 8 0 0 0 86 8 65
2011 AS-05 60 28 3 7 2 0 0 88 9 58
2011 AS-06 55 28 7 10 0 0 0 83 10 29
2011 AS-07 65 23 8 4 0 0 0 88 4 26
2008 AS 35 40 11 9 5 0 0 76 13 555
2008 AS-01 30 43 11 9 6 1 0 73 16 108
2008 AS-02 32 39 16 7 5 0 1 71 13 191
2008 AS-03 34 43 7 13 2 1 0 78 15 111
2008 AS-04 39 41 7 9 5 0 0 80 14 44
2008 AS-05 38 45 9 4 4 0 0 83 9 47
2008 AS-06 52 38 5 0 5 0 0 90 5 21
2008 AS-07 63 17 8 13 0 0 0 79 13 24

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 49 36 7 6 3 0 0 85 8 411
2017 AS-01 50 26 13 9 2 0 0 76 11 83
2017 AS-02 42 41 5 7 4 0 0 84 11 116
2017 AS-03 46 43 5 6 1 0 0 89 7 87
2017 AS-04 43 43 9 2 2 0 0 86 5 44
2017 AS-05 53 35 6 3 3 0 0 88 5 36
2017 AS-06 74 21 0 5 0 0 0 95 5 19
2017 AS-07 74 20 0 0 7 0 0 93 7 15
2014 AS 43 37 9 8 2 0 0 80 11 424
2014 AS-01 43 29 15 11 3 0 0 71 14 80
2014 AS-02 31 44 10 13 1 0 1 76 13 122
2014 AS-03 43 37 8 8 3 0 0 80 11 97
2014 AS-04 49 38 9 2 2 0 0 87 4 45
2014 AS-05 63 29 0 3 5 0 0 92 8 38
2014 AS-06 65 30 5 0 0 0 0 95 0 20
2014 AS-07 64 36 0 0 0 0 0 100 0 11
2011 AS 43 39 7 7 4 0 0 82 11 670
2011 AS-01 37 39 7 8 9 0 0 76 17 148
2011 AS-02 35 41 10 10 4 0 0 76 13 209
2011 AS-03 42 40 9 4 5 0 0 82 9 132
2011 AS-04 51 46 0 3 0 0 0 97 3 65
2011 AS-05 67 24 3 3 2 0 0 91 5 58
2011 AS-06 62 28 0 10 0 0 0 90 10 29
2011 AS-07 65 35 0 0 0 0 0 100 0 26
2008 AS 45 39 8 6 2 0 0 84 8 555
2008 AS-01 34 45 9 9 2 0 0 80 11 108
2008 AS-02 48 32 11 7 2 0 0 80 9 191
2008 AS-03 40 45 6 6 3 0 0 85 9 111
2008 AS-04 43 48 5 2 2 0 0 91 5 44
2008 AS-05 51 45 4 0 0 0 0 96 0 47
2008 AS-06 57 38 5 0 0 0 0 95 0 21
2008 AS-07 79 17 0 4 0 0 0 96 4 24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 65 26 5 4 1 0 0 91 5 412
2017 AS-01 62 29 4 6 0 0 0 90 6 83
2017 AS-02 57 33 6 3 2 0 0 90 4 116
2017 AS-03 73 18 6 2 0 1 0 92 2 88
2017 AS-04 62 23 5 9 2 0 0 84 11 44
2017 AS-05 70 28 3 0 0 0 0 97 0 36
2017 AS-06 74 26 0 0 0 0 0 100 0 19
2017 AS-07 87 7 0 7 0 0 0 93 7 15
2014 AS 57 32 7 3 1 0 0 89 4 422
2014 AS-01 59 25 5 10 1 0 0 84 11 80
2014 AS-02 53 38 6 1 1 0 0 91 3 121
2014 AS-03 54 34 9 2 1 0 0 88 3 97
2014 AS-04 52 41 5 0 2 0 0 93 2 44
2014 AS-05 68 21 11 0 0 0 0 89 0 38
2014 AS-06 90 10 0 0 0 0 0 100 0 20
2014 AS-07 82 0 18 0 0 0 0 82 0 11

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 27 7 8 3 0 0 82 11 412
2017 AS-01 52 27 12 4 4 0 1 81 7 83
2017 AS-02 56 24 9 9 2 0 0 79 11 116
2017 AS-03 58 27 3 8 4 0 0 85 12 89
2017 AS-04 55 25 7 7 7 0 0 80 14 44
2017 AS-05 59 28 5 8 0 0 0 86 8 36
2017 AS-06 42 32 0 21 5 0 0 74 26 19
2017 AS-07 58 35 0 7 0 0 0 93 7 14
2014 AS 49 29 11 6 4 0 1 79 10 424
2014 AS-01 59 16 16 8 0 0 1 76 8 80
2014 AS-02 42 38 10 4 5 0 1 81 9 122
2014 AS-03 39 33 14 9 3 0 1 73 13 97
2014 AS-04 49 31 7 9 4 0 0 80 13 45
2014 AS-05 63 18 3 11 5 0 0 82 16 38
2014 AS-06 75 20 5 0 0 0 0 95 0 20
2014 AS-07 64 18 9 0 9 0 0 82 9 11
2011 AS 52 32 6 7 3 0 1 85 9 672
2011 AS-01 54 30 10 3 1 1 1 86 4 148
2011 AS-02 51 31 6 8 3 0 1 83 11 211
2011 AS-03 54 33 2 7 4 0 1 87 11 132
2011 AS-04 54 34 5 3 5 0 0 88 8 65
2011 AS-05 52 34 2 10 0 0 2 88 11 58
2011 AS-06 52 31 7 10 0 0 0 83 10 29
2011 AS-07 35 46 12 4 4 0 0 81 8 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 21 15 7 7 3 11 65 17 412
2017 AS-01 28 22 23 7 7 1 12 58 16 83
2017 AS-02 28 24 13 8 9 7 11 63 21 116
2017 AS-03 46 16 19 4 6 1 8 68 11 89
2017 AS-04 34 20 14 14 7 2 9 62 23 44
2017 AS-05 50 22 8 6 3 3 8 81 10 36
2017 AS-06 39 22 17 17 6 0 0 61 22 18
2017 AS-07 33 13 8 0 7 0 39 76 11 15
2014 AS 27 21 15 12 11 2 11 56 27 424
2014 AS-01 33 21 10 9 13 3 13 63 25 80
2014 AS-02 19 24 23 10 10 1 13 50 23 122
2014 AS-03 26 22 10 12 20 4 6 53 36 97
2014 AS-04 27 22 20 11 9 2 9 55 23 45
2014 AS-05 42 24 8 18 0 0 8 71 20 38
2014 AS-06 40 15 10 20 0 4 10 65 24 20
2014 AS-07 27 0 9 9 9 9 36 50 33 11
2011 AS 31 23 11 13 12 2 8 60 27 670
2011 AS-01 31 21 12 12 10 3 12 60 25 147
2011 AS-02 30 23 13 12 12 2 8 59 26 210
2011 AS-03 33 21 14 13 12 2 5 58 27 132
2011 AS-04 34 31 5 8 15 3 5 70 25 65
2011 AS-05 36 26 7 16 10 3 2 65 27 58
2011 AS-06 24 28 3 17 24 0 3 54 43 29
2011 AS-07 15 15 8 19 12 4 27 44 44 26
2008 AS 31 25 8 13 14 1 8 61 30 555
2008 AS-01 20 21 7 16 17 4 15 51 40 108
2008 AS-02 35 24 9 13 13 0 7 63 27 191
2008 AS-03 36 23 10 11 13 2 5 64 25 111
2008 AS-04 30 39 5 11 14 0 2 70 26 44
2008 AS-05 34 30 6 15 13 0 2 65 28 47
2008 AS-06 38 29 0 5 19 0 10 74 26 21
2008 AS-07 17 25 0 25 25 0 8 45 55 24

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 36 44 9 7 3 0 0 80 10 414
2017 AS-01 41 46 10 1 2 0 0 87 4 83
2017 AS-02 28 46 11 12 3 1 0 75 15 116
2017 AS-03 39 41 10 7 3 0 0 80 10 90
2017 AS-04 34 41 11 7 7 0 0 75 14 44
2017 AS-05 36 48 8 5 3 0 0 84 8 36
2017 AS-06 58 26 5 11 0 0 0 84 11 19
2017 AS-07 47 46 0 0 7 0 0 93 7 15
2014 AS 31 43 15 7 4 0 0 74 11 424
2014 AS-01 34 41 14 4 8 0 0 75 11 80
2014 AS-02 19 48 24 7 2 0 0 67 9 122
2014 AS-03 26 47 14 9 3 0 0 73 12 97
2014 AS-04 38 40 11 4 7 0 0 78 11 45
2014 AS-05 42 34 8 11 5 0 0 76 16 38
2014 AS-06 75 15 0 10 0 0 0 90 10 20
2014 AS-07 45 55 0 0 0 0 0 100 0 11
2011 AS 35 41 10 8 6 0 0 76 14 670
2011 AS-01 30 43 11 9 6 0 0 74 16 148
2011 AS-02 33 40 10 10 7 0 0 73 16 210
2011 AS-03 35 39 11 9 6 0 0 73 15 132
2011 AS-04 40 43 6 6 5 0 0 83 11 65
2011 AS-05 45 38 10 3 3 0 0 83 7 58
2011 AS-06 38 45 7 7 3 0 0 83 10 29
2011 AS-07 48 40 8 0 4 0 0 88 4 25
2008 AS 34 44 9 8 4 0 0 78 13 549
2008 AS-01 29 50 8 8 5 0 0 79 13 108
2008 AS-02 35 42 8 9 5 0 0 77 15 190
2008 AS-03 33 43 12 8 4 0 0 76 12 109
2008 AS-04 35 40 14 9 2 0 0 74 12 43
2008 AS-05 43 43 7 7 0 0 0 87 7 46
2008 AS-06 52 38 5 0 5 0 0 90 5 21
2008 AS-07 35 43 9 4 9 0 0 78 13 23

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 34 13 8 7 0 0 72 15 412
2017 AS-01 37 38 16 6 4 0 0 75 10 83
2017 AS-02 36 34 10 8 12 0 0 70 20 116
2017 AS-03 43 29 9 12 7 0 0 72 19 88
2017 AS-04 39 32 14 11 5 0 0 71 16 44
2017 AS-05 45 25 17 8 5 0 0 69 14 36
2017 AS-06 26 53 16 0 5 0 0 79 5 19
2017 AS-07 41 39 13 7 0 0 0 80 7 15
2014 AS 30 36 13 12 8 0 0 66 20 423
2014 AS-01 37 27 9 19 9 0 0 63 28 79
2014 AS-02 23 45 14 9 8 1 0 69 17 122
2014 AS-03 25 38 13 15 8 0 0 63 24 97
2014 AS-04 38 36 16 4 7 0 0 73 11 45
2014 AS-05 40 26 16 8 11 0 0 66 18 38
2014 AS-06 45 30 5 20 0 0 0 75 20 20
2014 AS-07 27 45 9 18 0 0 0 73 18 11
2011 AS 31 39 13 11 6 0 0 70 17 672
2011 AS-01 29 36 18 11 6 1 0 65 17 148
2011 AS-02 32 39 12 10 6 0 1 71 17 210
2011 AS-03 27 39 17 11 6 1 0 67 17 133
2011 AS-04 37 37 5 15 6 0 0 74 22 65
2011 AS-05 33 47 9 10 2 0 0 79 12 58
2011 AS-06 31 48 7 7 7 0 0 79 14 29
2011 AS-07 27 46 8 8 12 0 0 73 19 26

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 39 38 10 9 3 1 0 78 13 414
2017 AS-01 42 41 6 8 0 2 0 85 9 83
2017 AS-02 34 38 11 9 7 1 0 72 16 116
2017 AS-03 42 31 13 11 3 0 0 73 14 90
2017 AS-04 30 43 9 14 5 0 0 73 18 44
2017 AS-05 45 36 9 11 0 0 0 80 11 36
2017 AS-06 58 37 5 0 0 0 0 95 0 19
2017 AS-07 46 47 7 0 0 0 0 93 0 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 49 38 7 4 2 1 0 87 6 414
2017 AS-01 49 40 6 2 0 2 0 91 2 83
2017 AS-02 41 41 10 4 3 1 0 83 8 116
2017 AS-03 54 32 9 5 0 0 0 86 5 90
2017 AS-04 39 45 7 5 5 0 0 84 9 44
2017 AS-05 55 34 5 3 3 0 0 89 5 36
2017 AS-06 74 21 5 0 0 0 0 95 0 19
2017 AS-07 67 26 7 0 0 0 0 93 0 15
2014 AS 40 43 9 4 3 1 0 84 7 424
2014 AS-01 43 38 13 0 4 3 1 83 4 80
2014 AS-02 30 56 7 3 4 1 0 86 7 122
2014 AS-03 35 47 8 6 3 1 0 82 9 97
2014 AS-04 47 33 11 4 4 0 0 80 9 45
2014 AS-05 55 29 8 5 3 0 0 84 8 38
2014 AS-06 65 30 0 5 0 0 0 95 5 20
2014 AS-07 55 45 0 0 0 0 0 100 0 11
2011 AS 39 42 10 7 2 0 0 81 9 672
2011 AS-01 36 42 14 8 0 1 0 78 8 148
2011 AS-02 36 42 11 7 3 0 0 79 10 211
2011 AS-03 34 50 5 7 4 0 0 84 11 132
2011 AS-04 40 43 9 6 2 0 0 83 8 65
2011 AS-05 52 31 9 5 3 0 0 83 9 58
2011 AS-06 55 21 17 7 0 0 0 76 7 29
2011 AS-07 50 42 4 0 4 0 0 92 4 26
2008 AS 40 40 11 5 3 1 0 80 8 552
2008 AS-01 32 43 12 6 5 2 0 76 11 108
2008 AS-02 39 38 14 6 1 1 0 79 7 190
2008 AS-03 35 40 13 6 5 0 0 75 12 110
2008 AS-04 47 44 5 2 2 0 0 91 5 43
2008 AS-05 53 34 13 0 0 0 0 87 0 47
2008 AS-06 57 38 0 5 0 0 0 95 5 21
2008 AS-07 50 42 4 0 4 0 0 92 4 24

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 39 38 10 6 6 0 0 77 13 412
2017 AS-01 37 44 10 5 5 0 0 80 10 82
2017 AS-02 38 36 13 5 8 0 0 74 13 116
2017 AS-03 41 34 11 9 5 0 0 75 14 90
2017 AS-04 40 37 5 9 9 0 0 77 19 43
2017 AS-05 53 22 17 3 5 0 0 75 8 36
2017 AS-06 42 42 0 11 5 0 0 84 16 19
2017 AS-07 33 61 0 7 0 0 0 93 7 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 56 34 8 2 1 0 0 89 3 411
2017 AS-01 55 40 5 0 0 0 0 95 0 83
2017 AS-02 52 31 12 3 2 0 0 83 5 115
2017 AS-03 63 30 7 0 0 0 0 93 0 88
2017 AS-04 46 45 5 2 2 0 0 91 5 44
2017 AS-05 53 28 11 5 3 0 0 81 8 36
2017 AS-06 63 26 0 11 0 0 0 89 11 19
2017 AS-07 80 13 7 0 0 0 0 93 0 15
2014 AS 66 27 3 2 2 0 0 93 3 423
2014 AS-01 72 20 3 3 3 0 0 92 5 79
2014 AS-02 54 40 4 1 1 0 0 94 2 122
2014 AS-03 71 21 6 0 2 0 0 92 2 97
2014 AS-04 69 22 2 4 2 0 0 91 7 45
2014 AS-05 71 21 3 0 5 0 0 92 5 38
2014 AS-06 90 10 0 0 0 0 0 100 0 20
2014 AS-07 55 45 0 0 0 0 0 100 0 11
2011 AS 58 30 8 2 1 0 0 89 3 672
2011 AS-01 56 30 10 3 0 1 0 87 3 147
2011 AS-02 54 34 8 2 2 0 0 88 4 211
2011 AS-03 58 31 8 2 2 0 0 89 4 133
2011 AS-04 68 26 3 3 0 0 0 94 3 65
2011 AS-05 72 21 5 2 0 0 0 93 2 58
2011 AS-06 66 21 10 0 0 0 3 89 0 29
2011 AS-07 54 38 4 0 4 0 0 92 4 26

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 39 39 9 10 3 0 0 78 13 409
2017 AS-01 35 40 17 7 0 1 0 76 7 82
2017 AS-02 39 37 10 9 5 0 0 76 14 114
2017 AS-03 38 40 4 14 3 0 0 78 18 89
2017 AS-04 39 41 9 7 5 0 0 80 11 44
2017 AS-05 45 44 5 3 3 0 0 89 5 36
2017 AS-06 42 37 0 21 0 0 0 79 21 19
2017 AS-07 54 39 0 7 0 0 0 93 7 15
2014 AS 34 37 10 12 6 0 0 72 19 424
2014 AS-01 30 39 18 10 4 0 0 69 14 80
2014 AS-02 33 36 9 16 6 0 0 69 22 122
2014 AS-03 28 36 11 15 9 0 0 64 25 97
2014 AS-04 36 47 7 4 7 0 0 82 11 45
2014 AS-05 47 34 3 11 5 0 0 81 16 38
2014 AS-06 55 35 5 0 5 0 0 90 5 20
2014 AS-07 45 45 9 0 0 0 0 91 0 11
2011 AS 37 41 8 8 5 0 0 79 13 672
2011 AS-01 32 45 10 9 3 1 0 78 12 148
2011 AS-02 31 41 10 11 6 0 0 72 18 211
2011 AS-03 36 41 8 8 7 0 0 77 14 133
2011 AS-04 39 48 5 5 3 0 0 88 8 64
2011 AS-05 52 40 5 3 0 0 0 91 3 58
2011 AS-06 55 31 3 7 0 0 3 89 7 29
2011 AS-07 62 27 4 0 8 0 0 88 8 26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 33 11 6 4 0 0 79 10 411
2017 AS-01 46 34 17 1 0 0 1 81 1 82
2017 AS-02 46 30 11 6 7 0 0 76 13 115
2017 AS-03 46 29 13 10 2 0 0 75 12 89
2017 AS-04 43 39 2 7 9 0 0 82 16 44
2017 AS-05 53 34 5 3 5 0 0 86 8 36
2017 AS-06 53 32 5 11 0 0 0 84 11 19
2017 AS-07 46 47 7 0 0 0 0 93 0 15
2014 AS 42 29 14 10 5 0 0 72 14 424
2014 AS-01 41 34 16 5 4 0 0 75 9 80
2014 AS-02 39 30 15 11 5 1 0 69 16 122
2014 AS-03 38 27 14 13 7 0 0 65 21 97
2014 AS-04 42 31 18 7 2 0 0 73 9 45
2014 AS-05 53 21 11 13 3 0 0 74 16 38
2014 AS-06 65 30 5 0 0 0 0 95 0 20
2014 AS-07 36 55 9 0 0 0 0 91 0 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 36 9 6 5 0 0 81 11 412
2017 AS-01 45 31 14 6 4 0 0 76 10 83
2017 AS-02 43 32 9 8 9 0 0 75 16 115
2017 AS-03 42 45 4 6 3 0 0 87 9 89
2017 AS-04 39 36 11 7 7 0 0 75 14 44
2017 AS-05 55 34 8 3 0 0 0 89 3 36
2017 AS-06 63 32 0 5 0 0 0 95 5 19
2017 AS-07 41 53 7 0 0 0 0 93 0 15
2014 AS 40 35 12 8 5 0 0 75 13 424
2014 AS-01 43 33 11 10 3 0 1 76 13 80
2014 AS-02 36 38 10 7 7 1 0 75 15 122
2014 AS-03 35 36 13 11 4 0 0 71 15 97
2014 AS-04 38 38 18 4 2 0 0 76 7 45
2014 AS-05 47 29 8 11 5 0 0 76 16 38
2014 AS-06 65 35 0 0 0 0 0 100 0 20
2014 AS-07 27 45 27 0 0 0 0 73 0 11
2011 AS 43 40 8 5 3 1 0 84 8 671
2011 AS-01 42 42 9 4 1 1 1 85 5 148
2011 AS-02 39 39 12 5 4 1 0 79 9 209
2011 AS-03 45 38 7 5 3 1 1 85 8 133
2011 AS-04 43 48 2 5 3 0 0 91 8 65
2011 AS-05 53 29 5 12 0 0 0 83 12 58
2011 AS-06 48 45 3 0 0 0 3 96 0 29
2011 AS-07 38 50 8 0 4 0 0 88 4 26

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 44 38 10 6 2 0 0 82 8 411
2017 AS-01 43 43 8 4 2 0 0 86 6 83
2017 AS-02 41 37 11 8 2 1 0 79 10 114
2017 AS-03 45 39 10 4 1 1 0 84 6 89
2017 AS-04 39 34 14 9 5 0 0 73 14 44
2017 AS-05 44 48 5 0 3 0 0 92 3 36
2017 AS-06 63 21 5 5 5 0 0 84 11 19
2017 AS-07 61 26 7 7 0 0 0 87 7 15
2014 AS 41 36 14 5 3 0 0 77 9 423
2014 AS-01 48 30 10 8 5 0 0 78 13 80
2014 AS-02 30 41 23 5 1 0 0 70 7 122
2014 AS-03 37 42 10 5 5 0 0 79 10 96
2014 AS-04 47 38 9 2 4 0 0 84 7 45
2014 AS-05 53 29 11 3 5 0 0 82 8 38
2014 AS-06 60 35 0 5 0 0 0 95 5 20
2014 AS-07 64 27 9 0 0 0 0 91 0 11
2011 AS 42 39 11 6 3 0 0 80 9 671
2011 AS-01 40 40 13 5 3 0 0 80 7 148
2011 AS-02 37 37 13 8 4 0 0 75 12 211
2011 AS-03 37 44 9 8 2 0 0 80 11 131
2011 AS-04 49 37 8 5 2 0 0 86 6 65
2011 AS-05 59 29 7 3 2 0 0 88 5 58
2011 AS-06 48 38 7 3 3 0 0 86 7 29
2011 AS-07 46 46 4 4 0 0 0 92 4 26
2008 AS 41 42 8 5 4 0 0 83 9 553
2008 AS-01 32 48 7 6 6 0 0 81 12 108
2008 AS-02 40 43 7 5 4 1 0 83 9 191
2008 AS-03 41 41 13 4 2 0 0 82 5 110
2008 AS-04 42 51 2 0 5 0 0 93 5 43
2008 AS-05 49 36 9 6 0 0 0 85 6 47
2008 AS-06 62 29 5 0 5 0 0 90 5 21
2008 AS-07 46 29 13 13 0 0 0 75 13 24

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 36 38 15 8 3 0 0 74 10 414
2017 AS-01 45 33 16 5 1 0 0 78 6 83
2017 AS-02 30 39 19 9 3 1 1 70 11 116
2017 AS-03 44 35 9 9 3 0 0 79 12 90
2017 AS-04 32 43 16 4 2 0 2 77 7 44
2017 AS-05 33 45 11 9 3 0 0 78 11 36
2017 AS-06 16 42 37 5 0 0 0 58 5 19
2017 AS-07 33 28 13 13 13 0 0 61 26 15
2014 AS 37 34 19 6 3 0 0 71 9 424
2014 AS-01 48 36 11 4 1 0 0 84 5 80
2014 AS-02 36 28 23 8 4 1 0 64 13 122
2014 AS-03 37 37 21 3 2 0 0 74 5 97
2014 AS-04 47 31 13 7 2 0 0 78 9 45
2014 AS-05 32 42 16 8 3 0 0 74 11 38
2014 AS-06 20 35 35 5 5 0 0 55 10 20
2014 AS-07 18 36 18 9 18 0 0 55 27 11
2011 AS 38 37 16 5 3 0 0 76 8 673
2011 AS-01 52 32 11 3 1 1 0 85 4 148
2011 AS-02 38 43 12 3 3 0 0 81 7 211
2011 AS-03 32 38 19 8 3 1 1 70 11 133
2011 AS-04 38 35 20 3 3 0 0 74 6 65
2011 AS-05 36 33 19 7 3 0 2 70 11 58
2011 AS-06 21 31 31 10 7 0 0 52 17 29
2011 AS-07 23 27 35 15 0 0 0 50 15 26
2008 AS 29 34 21 11 5 0 0 63 16 554
2008 AS-01 34 41 18 6 1 0 0 75 7 108
2008 AS-02 34 34 18 9 5 0 0 67 14 190
2008 AS-03 32 28 23 14 4 0 0 59 17 111
2008 AS-04 23 30 23 18 5 0 2 53 23 44
2008 AS-05 21 34 23 19 2 0 0 55 21 47
2008 AS-06 19 43 29 0 10 0 0 62 10 21
2008 AS-07 4 29 29 25 13 0 0 33 38 24

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 6 23 37 20 10 1 2 31 30 410
2017 AS-01 1 19 42 18 12 5 2 32 22 82
2017 AS-02 7 24 36 19 13 0 2 32 32 115
2017 AS-03 7 21 39 18 11 0 4 30 29 88
2017 AS-04 11 25 29 20 12 2 0 33 37 44
2017 AS-05 3 24 33 34 3 0 3 38 28 36
2017 AS-06 11 32 32 21 5 0 0 26 42 19
2017 AS-07 13 20 39 13 7 0 8 21 36 15
2014 AS 8 30 34 19 8 0 1 27 39 424
2014 AS-01 4 34 23 24 13 1 3 38 39 80
2014 AS-02 10 35 30 19 5 0 1 25 46 122
2014 AS-03 11 25 41 15 6 1 0 22 36 97
2014 AS-04 4 22 49 18 7 0 0 24 27 45
2014 AS-05 3 37 34 13 13 0 0 26 40 38
2014 AS-06 15 20 40 15 10 0 0 25 35 20
2014 AS-07 0 27 27 27 18 0 0 45 27 11
2011 AS 12 23 34 19 9 1 3 29 36 670
2011 AS-01 9 24 31 21 11 1 3 34 34 148
2011 AS-02 13 23 33 18 9 1 3 28 37 211
2011 AS-03 13 21 38 17 8 1 3 25 35 131
2011 AS-04 14 22 32 25 5 2 2 30 37 65
2011 AS-05 12 33 29 16 10 0 0 26 45 58
2011 AS-06 17 21 38 14 10 0 0 24 38 29
2011 AS-07 12 8 46 23 8 0 4 32 20 26
2008 AS 15 31 32 15 5 0 2 21 46 553
2008 AS-01 7 25 40 16 9 1 1 26 33 107
2008 AS-02 16 27 32 17 4 1 3 22 45 190
2008 AS-03 16 37 28 13 6 0 0 19 53 111
2008 AS-04 16 41 25 18 0 0 0 18 57 44
2008 AS-05 13 34 30 17 2 0 4 20 49 47
2008 AS-06 10 33 48 5 5 0 0 10 43 21
2008 AS-07 21 25 29 21 4 0 0 25 46 24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 3 13 22 28 23 5 5 58 18 408
2017 AS-01 1 8 24 19 26 11 11 58 12 83
2017 AS-02 4 16 21 26 25 4 4 56 21 114
2017 AS-03 2 16 19 31 21 4 6 59 20 88
2017 AS-04 11 14 23 27 19 5 2 49 27 44
2017 AS-05 0 6 26 45 23 0 0 68 6 34
2017 AS-06 5 16 5 47 26 0 0 74 21 19
2017 AS-07 0 7 39 20 26 0 8 50 7 15
2014 AS 11 16 34 23 11 2 3 36 28 424
2014 AS-01 11 21 25 23 11 4 5 37 36 80
2014 AS-02 15 11 37 23 7 4 3 32 28 122
2014 AS-03 9 22 32 26 9 1 1 36 32 97
2014 AS-04 9 13 40 24 11 2 0 36 23 45
2014 AS-05 5 11 37 24 21 0 3 46 16 38
2014 AS-06 5 15 25 25 30 0 0 55 20 20
2014 AS-07 9 9 36 27 18 0 0 45 18 11
2011 AS 8 14 28 28 15 2 5 46 24 672
2011 AS-01 7 16 27 25 15 5 5 45 25 148
2011 AS-02 10 16 26 28 13 2 5 45 28 211
2011 AS-03 8 12 31 25 16 2 5 44 22 132
2011 AS-04 6 14 26 35 14 2 3 52 21 65
2011 AS-05 9 16 29 28 17 0 2 46 25 58
2011 AS-06 14 14 28 24 21 0 0 45 28 29
2011 AS-07 4 8 38 38 8 0 4 48 12 26
2008 AS 15 24 28 20 9 2 3 30 41 552
2008 AS-01 16 21 29 18 10 5 2 30 40 108
2008 AS-02 13 24 29 19 10 2 4 31 39 189
2008 AS-03 18 21 27 25 6 1 1 32 40 110
2008 AS-04 11 30 32 18 2 2 5 22 44 44
2008 AS-05 6 30 19 28 13 0 4 42 38 47
2008 AS-06 24 10 29 19 19 0 0 38 33 21
2008 AS-07 25 33 25 17 0 0 0 17 58 24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 13 27 31 17 8 1 4 26 42 411
2017 AS-01 4 29 36 14 7 5 6 24 36 83
2017 AS-02 18 20 32 18 9 2 3 28 39 115
2017 AS-03 10 37 29 13 8 0 4 22 48 89
2017 AS-04 20 34 25 14 5 0 2 19 55 44
2017 AS-05 14 22 29 26 8 0 0 35 36 35
2017 AS-06 5 16 32 32 11 0 5 44 22 19
2017 AS-07 13 20 26 33 0 0 8 36 36 15
2014 AS 24 26 27 12 7 1 2 20 52 422
2014 AS-01 20 33 19 18 6 3 1 25 55 79
2014 AS-02 37 21 22 13 4 1 2 17 60 121
2014 AS-03 15 33 27 10 10 0 4 21 51 97
2014 AS-04 18 24 38 11 9 0 0 20 42 45
2014 AS-05 13 19 47 11 11 0 0 21 32 38
2014 AS-06 20 25 30 15 10 0 0 25 45 20
2014 AS-07 18 36 18 9 18 0 0 27 55 11
2011 AS 20 24 27 16 8 1 3 25 46 671
2011 AS-01 14 26 30 17 7 1 5 26 42 148
2011 AS-02 21 25 27 13 9 1 3 23 49 211
2011 AS-03 19 25 24 17 10 2 3 28 46 131
2011 AS-04 25 23 25 20 6 2 0 27 48 65
2011 AS-05 26 22 28 14 9 0 2 23 49 58
2011 AS-06 34 14 28 14 10 0 0 24 48 29
2011 AS-07 15 23 38 23 0 0 0 23 38 26
2008 AS 27 24 29 13 5 1 1 18 52 553
2008 AS-01 23 19 30 17 9 3 0 27 43 108
2008 AS-02 24 25 33 9 5 2 2 14 51 189
2008 AS-03 29 29 26 10 5 0 1 15 58 111
2008 AS-04 30 16 36 14 2 0 2 16 47 44
2008 AS-05 26 21 26 23 2 0 2 26 48 47
2008 AS-06 29 24 29 19 0 0 0 19 52 21
2008 AS-07 33 29 21 17 0 0 0 17 63 24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 7 17 39 23 11 0 3 35 25 405
2017 AS-01 4 11 37 23 18 2 5 44 16 80
2017 AS-02 9 21 34 24 9 0 3 34 31 115
2017 AS-03 10 15 44 18 9 0 4 28 26 87
2017 AS-04 11 23 32 25 9 0 0 34 34 44
2017 AS-05 3 8 40 34 15 0 0 49 11 35
2017 AS-06 0 17 50 33 0 0 0 33 17 18
2017 AS-07 0 20 61 20 0 0 0 20 20 15
2014 AS 10 19 39 24 8 0 1 32 29 423
2014 AS-01 8 21 34 24 10 1 3 35 30 80
2014 AS-02 15 20 40 19 6 0 1 25 35 121
2014 AS-03 13 18 38 23 7 0 1 30 31 97
2014 AS-04 2 18 38 27 16 0 0 42 20 45
2014 AS-05 0 16 47 32 5 0 0 37 16 38
2014 AS-06 0 20 30 45 5 0 0 50 20 20
2014 AS-07 9 9 64 9 9 0 0 18 18 11
2011 AS 9 17 39 22 10 1 2 33 27 671
2011 AS-01 8 14 34 30 9 1 3 42 23 148
2011 AS-02 9 20 41 15 13 1 1 29 30 211
2011 AS-03 13 15 40 21 8 2 2 30 29 131
2011 AS-04 11 18 37 26 6 2 0 33 30 65
2011 AS-05 5 22 38 21 12 0 2 33 28 58
2011 AS-06 10 7 48 24 10 0 0 34 17 29
2011 AS-07 8 15 54 23 0 0 0 23 23 26
2008 AS 13 25 37 19 6 0 1 25 38 554
2008 AS-01 6 22 35 22 14 0 1 36 28 108
2008 AS-02 14 27 37 14 6 1 1 20 42 190
2008 AS-03 15 23 38 20 4 0 0 23 39 111
2008 AS-04 14 25 27 32 2 0 0 34 39 44
2008 AS-05 13 26 38 19 2 0 2 22 39 47
2008 AS-06 19 14 48 19 0 0 0 19 33 21
2008 AS-07 21 33 33 13 0 0 0 13 54 24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 11 19 30 21 13 1 4 36 32 408
2017 AS-01 5 11 27 27 20 5 5 53 17 83
2017 AS-02 16 23 28 17 12 1 3 30 41 115
2017 AS-03 11 17 34 22 11 0 5 35 29 88
2017 AS-04 14 18 32 18 12 2 2 32 34 43
2017 AS-05 8 20 37 24 11 0 0 35 28 35
2017 AS-06 11 22 39 22 0 0 6 24 35 18
2017 AS-07 7 39 26 13 14 0 0 28 46 15
2014 AS 19 25 34 14 5 1 1 20 45 424
2014 AS-01 13 28 36 13 8 1 3 21 42 80
2014 AS-02 22 22 36 16 2 1 0 19 45 122
2014 AS-03 21 26 35 12 5 1 0 18 47 97
2014 AS-04 18 24 33 9 13 0 2 23 43 45
2014 AS-05 11 32 34 16 5 0 3 22 43 38
2014 AS-06 30 20 20 25 5 0 0 30 50 20
2014 AS-07 9 36 36 9 9 0 0 18 45 11
2011 AS 13 22 31 20 10 1 3 31 37 670
2011 AS-01 9 18 30 22 14 1 5 38 29 148
2011 AS-02 14 22 26 21 12 2 3 35 38 211
2011 AS-03 12 20 34 21 8 2 2 31 33 131
2011 AS-04 15 23 26 23 9 2 2 33 40 65
2011 AS-05 19 26 34 10 7 2 2 18 46 58
2011 AS-06 28 21 38 10 3 0 0 14 48 29
2011 AS-07 4 31 50 15 0 0 0 15 35 26
2008 AS 21 24 30 17 5 1 3 23 46 553
2008 AS-01 16 22 25 25 7 1 4 34 40 108
2008 AS-02 22 23 27 19 5 1 3 24 48 189
2008 AS-03 14 29 37 13 7 0 0 20 43 111
2008 AS-04 27 18 34 14 2 0 5 17 48 44
2008 AS-05 26 21 34 11 4 0 4 16 49 47
2008 AS-06 19 19 48 10 0 5 0 10 40 21
2008 AS-07 29 38 21 13 0 0 0 13 67 24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 7 15 26 23 20 3 7 47 24 407
2017 AS-01 4 16 24 14 28 7 8 49 23 83
2017 AS-02 10 20 23 22 15 3 8 41 33 114
2017 AS-03 7 9 24 32 22 1 5 57 17 87
2017 AS-04 7 12 37 18 17 2 7 39 20 43
2017 AS-05 14 17 17 23 23 0 6 49 33 35
2017 AS-06 0 5 26 53 11 0 5 67 6 19
2017 AS-07 0 13 46 20 13 0 8 36 14 15
2014 AS 7 12 31 30 14 2 4 47 21 422
2014 AS-01 6 13 27 29 18 1 6 51 21 79
2014 AS-02 8 11 34 24 14 4 5 41 21 122
2014 AS-03 9 17 29 25 16 0 4 43 27 97
2014 AS-04 9 16 29 40 4 0 2 45 25 45
2014 AS-05 3 5 34 37 18 0 3 57 8 38
2014 AS-06 0 0 25 65 5 0 5 74 0 20
2014 AS-07 9 0 45 18 27 0 0 45 9 11
2011 AS 6 14 26 28 15 2 7 48 23 669
2011 AS-01 3 11 25 30 19 2 11 56 16 145
2011 AS-02 6 15 27 27 16 2 8 47 23 211
2011 AS-03 8 13 27 29 14 3 7 48 23 132
2011 AS-04 9 18 23 28 17 2 3 47 29 65
2011 AS-05 10 14 28 26 14 3 5 43 26 58
2011 AS-06 7 28 21 31 10 0 3 43 36 29
2011 AS-07 8 15 38 38 0 0 0 38 23 26
2008 AS 13 28 25 20 8 1 4 30 44 554
2008 AS-01 9 22 26 22 11 3 6 37 35 108
2008 AS-02 15 29 22 17 11 2 5 29 47 190
2008 AS-03 14 31 23 23 6 0 4 30 46 111
2008 AS-04 16 30 18 27 7 0 2 35 47 44
2008 AS-05 9 32 36 17 4 0 2 22 41 47
2008 AS-06 10 14 38 29 5 5 0 35 25 21
2008 AS-07 21 38 25 13 0 0 4 13 61 24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 12 20 38 16 9 1 3 26 34 412
2017 AS-01 6 14 40 18 13 4 5 34 22 83
2017 AS-02 13 24 34 14 10 3 3 25 39 115
2017 AS-03 10 24 38 15 8 0 5 24 35 90
2017 AS-04 16 14 41 16 12 0 2 28 30 44
2017 AS-05 15 17 36 21 12 0 0 32 31 35
2017 AS-06 16 16 42 21 0 0 5 22 33 19
2017 AS-07 13 33 39 7 0 0 8 7 50 15
2014 AS 15 26 34 14 9 1 1 23 42 423
2014 AS-01 10 29 28 18 13 1 3 31 40 80
2014 AS-02 25 26 29 11 9 0 0 20 51 122
2014 AS-03 12 27 33 14 10 2 1 25 41 97
2014 AS-04 11 24 38 20 2 2 2 23 37 45
2014 AS-05 8 21 53 5 13 0 0 18 29 38
2014 AS-06 20 5 55 15 5 0 0 20 25 20
2014 AS-07 0 55 18 18 9 0 0 27 55 11
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 70 14 5 6 2 0 3 87 8 412
2017 AS-01 63 20 7 2 2 1 4 87 5 82
2017 AS-02 70 15 5 4 3 0 3 87 7 116
2017 AS-03 73 10 4 11 1 1 0 83 12 90
2017 AS-04 72 14 9 5 0 0 0 86 5 43
2017 AS-05 72 11 3 6 0 0 8 90 7 36
2017 AS-06 84 11 0 0 5 0 0 95 5 19
2017 AS-07 79 8 0 7 0 0 7 93 7 15
2014 AS 72 14 3 6 2 0 3 89 8 424
2014 AS-01 71 16 4 4 1 0 4 91 5 80
2014 AS-02 69 13 4 7 3 0 4 85 11 122
2014 AS-03 71 14 5 7 1 0 1 86 8 97
2014 AS-04 71 20 2 4 2 0 0 91 7 45
2014 AS-05 76 16 0 5 3 0 0 92 8 38
2014 AS-06 80 4 0 10 0 0 5 89 11 20
2014 AS-07 91 9 0 0 0 0 0 100 0 11
2011 AS 69 15 4 6 3 0 3 87 8 670
2011 AS-01 70 16 3 5 2 1 5 90 7 148
2011 AS-02 64 15 7 8 2 0 4 82 11 209
2011 AS-03 70 14 5 6 3 0 2 86 9 132
2011 AS-04 71 25 2 2 2 0 0 95 3 65
2011 AS-05 76 9 5 3 5 0 2 86 9 58
2011 AS-06 69 17 0 7 7 0 0 86 14 29
2011 AS-07 81 12 4 4 0 0 0 92 4 26
2008 AS 65 15 5 5 4 1 6 85 10 554
2008 AS-01 65 14 4 6 4 0 8 86 10 108
2008 AS-02 62 15 4 5 6 2 6 84 13 191
2008 AS-03 61 19 6 6 3 1 4 84 9 111
2008 AS-04 68 11 9 2 5 0 5 83 7 44
2008 AS-05 74 11 2 4 2 0 6 91 7 47
2008 AS-06 70 15 5 10 0 0 0 85 10 20
2008 AS-07 79 8 4 4 0 0 4 91 4 24

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 29 14 12 8 4 4 63 21 412
2017 AS-01 38 25 11 13 5 5 4 69 20 82
2017 AS-02 25 26 17 14 9 6 3 56 25 116
2017 AS-03 25 35 12 12 9 3 4 65 22 90
2017 AS-04 35 25 14 9 7 5 5 67 18 43
2017 AS-05 27 25 25 9 9 0 6 55 18 36
2017 AS-06 32 42 5 0 11 5 5 82 12 19
2017 AS-07 26 54 13 0 0 7 0 86 0 15
2014 AS 31 32 13 12 8 2 2 65 21 424
2014 AS-01 49 23 9 8 8 4 1 75 16 80
2014 AS-02 24 39 12 13 8 2 1 65 22 122
2014 AS-03 20 26 17 18 12 3 4 50 32 97
2014 AS-04 24 40 16 7 9 0 4 67 16 45
2014 AS-05 42 26 13 16 3 0 0 68 18 38
2014 AS-06 30 55 5 10 0 0 0 85 10 20
2014 AS-07 64 9 27 0 0 0 0 73 0 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 30 8 8 7 0 0 77 15 412
2017 AS-01 52 27 5 6 8 1 0 80 15 82
2017 AS-02 44 29 11 7 9 0 0 73 15 116
2017 AS-03 43 37 5 8 5 0 1 81 13 90
2017 AS-04 49 23 9 12 7 0 0 72 19 43
2017 AS-05 44 34 11 9 3 0 0 78 11 36
2017 AS-06 42 37 0 11 11 0 0 79 21 19
2017 AS-07 74 20 7 0 0 0 0 93 0 15
2014 AS 45 28 8 10 8 1 0 74 18 424
2014 AS-01 61 18 6 6 6 3 0 81 13 80
2014 AS-02 36 37 10 10 7 1 0 73 17 122
2014 AS-03 33 31 6 17 13 0 0 64 30 97
2014 AS-04 47 29 2 13 7 2 0 77 20 45
2014 AS-05 53 21 16 3 8 0 0 74 11 38
2014 AS-06 65 25 0 10 0 0 0 90 10 20
2014 AS-07 64 18 9 9 0 0 0 82 9 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 34 8 11 6 1 1 75 18 412
2017 AS-01 45 27 6 11 6 4 1 76 18 82
2017 AS-02 36 33 9 11 7 1 3 72 19 116
2017 AS-03 37 40 8 12 2 1 0 78 14 90
2017 AS-04 38 30 5 12 14 2 0 69 26 43
2017 AS-05 38 28 14 11 5 0 3 69 17 36
2017 AS-06 32 37 11 16 5 0 0 68 21 19
2017 AS-07 47 46 0 7 0 0 0 93 7 15
2014 AS 35 34 12 12 5 1 2 71 17 424
2014 AS-01 53 24 8 8 4 1 4 80 12 80
2014 AS-02 33 32 13 10 7 1 3 68 18 122
2014 AS-03 26 41 15 13 3 1 1 68 17 97
2014 AS-04 24 40 16 13 7 0 0 64 20 45
2014 AS-05 40 34 5 18 3 0 0 74 21 38
2014 AS-06 45 45 5 5 0 0 0 90 5 20
2014 AS-07 36 27 9 18 9 0 0 64 27 11
2011 AS 32 38 11 12 4 1 2 72 17 673
2011 AS-01 32 36 14 13 2 1 1 70 15 148
2011 AS-02 28 37 13 12 5 1 3 69 17 211
2011 AS-03 32 38 10 11 5 3 2 73 17 133
2011 AS-04 29 40 11 11 8 0 2 70 19 65
2011 AS-05 40 34 5 16 3 2 0 75 19 58
2011 AS-06 38 34 10 14 3 0 0 72 17 29
2011 AS-07 35 50 8 8 0 0 0 85 8 26
2008 AS 30 38 13 10 5 2 2 71 15 555
2008 AS-01 34 31 14 9 6 4 3 69 16 108
2008 AS-02 28 41 12 9 5 3 1 72 15 191
2008 AS-03 28 40 17 8 4 2 2 70 12 111
2008 AS-04 30 32 18 14 5 0 2 63 19 44
2008 AS-05 30 40 9 13 2 4 2 75 16 47
2008 AS-06 38 38 14 10 0 0 0 76 10 21
2008 AS-07 42 38 4 13 4 0 0 79 17 24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 39 24 14 7 6 8 2 70 14 414
2017 AS-01 42 22 11 8 5 11 1 73 15 83
2017 AS-02 35 26 13 9 8 8 3 68 18 116
2017 AS-03 40 25 17 8 3 7 0 70 12 90
2017 AS-04 28 25 14 2 16 11 5 62 21 44
2017 AS-05 44 19 20 6 3 5 3 69 9 36
2017 AS-06 58 32 5 0 0 5 0 94 0 19
2017 AS-07 67 20 0 7 0 7 0 93 7 15
2014 AS 35 23 14 10 9 6 2 64 21 424
2014 AS-01 39 23 9 8 10 10 3 70 20 80
2014 AS-02 32 21 17 10 10 7 2 59 22 122
2014 AS-03 27 29 13 16 5 6 3 61 24 97
2014 AS-04 33 24 20 2 13 4 2 62 17 45
2014 AS-05 47 21 11 8 11 3 0 70 19 38
2014 AS-06 50 35 10 5 0 0 0 85 5 20
2014 AS-07 64 9 0 9 18 0 0 73 27 11
2011 AS 35 30 13 10 6 4 1 69 17 670
2011 AS-01 30 27 19 12 7 4 2 60 20 147
2011 AS-02 30 31 16 10 6 5 2 66 17 210
2011 AS-03 36 31 9 11 7 5 2 71 19 133
2011 AS-04 35 25 11 12 11 5 2 64 25 65
2011 AS-05 45 34 9 9 2 2 0 81 11 58
2011 AS-06 45 34 3 7 3 7 0 85 11 29
2011 AS-07 48 40 0 8 0 4 0 92 8 25
2008 AS 32 29 14 12 6 6 1 65 20 554
2008 AS-01 29 27 14 11 8 8 3 63 22 108
2008 AS-02 28 32 14 11 6 8 1 66 19 191
2008 AS-03 30 31 15 11 8 5 1 64 20 111
2008 AS-04 27 23 23 16 5 5 2 54 22 44
2008 AS-05 47 30 9 9 0 4 2 82 9 47
2008 AS-06 33 33 5 10 5 14 0 78 17 21
2008 AS-07 48 4 9 30 9 0 0 52 39 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 17 22 18 16 9 15 4 48 30 414
2017 AS-01 28 18 18 8 11 15 2 55 23 83
2017 AS-02 15 16 19 14 11 19 6 42 33 116
2017 AS-03 15 22 17 22 7 13 4 45 34 90
2017 AS-04 7 30 16 16 14 18 0 45 36 44
2017 AS-05 14 19 22 26 5 8 5 38 36 36
2017 AS-06 21 47 11 11 5 5 0 72 17 19
2017 AS-07 28 59 7 0 0 7 0 93 0 15
2014 AS 19 20 18 17 13 10 3 45 35 424
2014 AS-01 24 23 14 8 10 18 5 60 23 80
2014 AS-02 20 12 23 18 13 10 4 37 36 122
2014 AS-03 18 22 21 18 12 8 1 44 33 97
2014 AS-04 9 29 18 18 18 9 0 41 39 45
2014 AS-05 18 21 11 26 18 3 3 42 47 38
2014 AS-06 15 40 15 20 5 4 0 58 26 20
2014 AS-07 27 18 0 27 18 0 9 50 50 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 36 7 10 3 0 0 80 13 411
2017 AS-01 50 32 2 10 5 1 0 83 15 82
2017 AS-02 48 31 8 9 4 0 0 79 13 116
2017 AS-03 43 38 8 10 1 0 0 81 11 90
2017 AS-04 41 34 11 14 0 0 0 75 14 44
2017 AS-05 33 38 11 11 6 0 0 71 17 35
2017 AS-06 47 42 0 11 0 0 0 89 11 19
2017 AS-07 44 56 0 0 0 0 0 100 0 14
2014 AS 45 35 8 9 2 0 0 81 11 424
2014 AS-01 59 28 3 10 0 1 0 87 10 80
2014 AS-02 46 32 10 8 4 0 0 78 12 122
2014 AS-03 34 45 10 7 2 1 0 80 9 97
2014 AS-04 42 36 7 11 4 0 0 78 16 45
2014 AS-05 45 34 11 8 3 0 0 79 11 38
2014 AS-06 45 45 0 10 0 0 0 90 10 20
2014 AS-07 55 18 0 27 0 0 0 73 27 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 52 28 8 6 5 1 0 81 11 413
2017 AS-01 55 27 8 5 2 1 1 84 7 83
2017 AS-02 51 27 9 5 8 1 0 78 13 116
2017 AS-03 49 33 7 8 3 0 1 82 11 90
2017 AS-04 48 27 9 9 7 0 0 75 16 44
2017 AS-05 53 33 6 3 5 0 0 86 8 36
2017 AS-06 74 16 0 5 5 0 0 89 11 19
2017 AS-07 58 28 7 7 0 0 0 86 7 14
2014 AS 42 34 9 9 6 1 0 77 14 424
2014 AS-01 53 26 8 9 3 3 0 81 12 80
2014 AS-02 37 38 9 7 8 0 1 75 15 122
2014 AS-03 33 41 9 11 4 1 0 75 16 97
2014 AS-04 38 31 7 11 9 2 2 72 21 45
2014 AS-05 55 21 8 8 8 0 0 76 16 38
2014 AS-06 55 30 10 5 0 0 0 85 5 20
2014 AS-07 36 55 9 0 0 0 0 91 0 11
2011 AS 43 34 8 10 5 0 0 77 15 671
2011 AS-01 43 33 9 11 3 0 1 76 14 148
2011 AS-02 42 33 10 7 7 0 0 76 14 210
2011 AS-03 39 33 6 14 5 2 1 74 19 132
2011 AS-04 45 37 5 5 9 0 0 82 14 65
2011 AS-05 47 34 3 12 3 0 0 81 16 58
2011 AS-06 48 21 14 10 3 3 0 71 14 29
2011 AS-07 46 42 0 8 4 0 0 88 12 26
2008 AS 32 33 14 12 8 1 1 66 20 555
2008 AS-01 34 35 14 7 7 2 0 71 15 108
2008 AS-02 33 34 13 10 7 2 2 69 18 191
2008 AS-03 32 33 14 14 6 1 0 65 21 111
2008 AS-04 30 36 9 14 11 0 0 66 25 44
2008 AS-05 32 21 21 15 11 0 0 53 26 47
2008 AS-06 33 24 10 24 5 0 5 60 30 21
2008 AS-07 17 38 25 13 8 0 0 54 21 24

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 57 24 7 5 4 1 1 83 10 412
2017 AS-01 65 17 6 2 6 1 2 85 9 82
2017 AS-02 52 27 9 6 3 3 0 82 10 116
2017 AS-03 54 24 10 5 3 2 1 81 9 90
2017 AS-04 50 29 5 7 9 0 0 80 16 44
2017 AS-05 59 28 3 5 3 0 3 89 8 36
2017 AS-06 74 11 5 11 0 0 0 84 11 19
2017 AS-07 49 44 0 7 0 0 0 93 7 14
2014 AS 46 30 12 7 3 2 1 78 10 424
2014 AS-01 55 28 6 4 3 3 3 87 7 80
2014 AS-02 41 33 14 6 3 1 1 77 9 122
2014 AS-03 36 35 12 9 5 2 0 73 15 97
2014 AS-04 40 27 18 9 2 4 0 70 12 45
2014 AS-05 55 18 8 11 8 0 0 74 19 38
2014 AS-06 75 25 0 0 0 0 0 100 0 20
2014 AS-07 55 36 0 9 0 0 0 91 9 11
2011 AS 49 29 11 5 4 2 0 80 9 671
2011 AS-01 50 29 12 2 3 3 1 82 6 148
2011 AS-02 50 31 10 3 5 1 0 82 8 210
2011 AS-03 43 25 14 10 5 3 0 70 15 132
2011 AS-04 52 29 8 9 2 0 0 82 11 65
2011 AS-05 40 34 9 10 2 5 0 78 13 58
2011 AS-06 52 31 7 3 3 3 0 86 7 29
2011 AS-07 62 23 12 0 4 0 0 85 4 26
2008 AS 43 27 14 8 5 2 1 71 14 554
2008 AS-01 44 25 18 3 7 4 0 71 11 108
2008 AS-02 45 22 16 9 6 2 1 68 16 191
2008 AS-03 35 33 17 9 4 2 1 69 13 110
2008 AS-04 43 30 5 11 11 0 0 73 23 44
2008 AS-05 49 23 15 11 2 0 0 72 13 47
2008 AS-06 43 38 10 5 0 5 0 85 5 21
2008 AS-07 42 38 4 13 0 4 0 83 13 24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 53 30 6 6 5 1 0 84 11 413
2017 AS-01 61 21 10 2 4 1 1 84 6 83
2017 AS-02 48 34 4 7 6 1 0 83 13 116
2017 AS-03 54 29 5 5 5 0 1 83 11 90
2017 AS-04 44 25 9 11 11 0 0 68 23 44
2017 AS-05 55 34 3 5 0 3 0 92 6 36
2017 AS-06 68 21 5 5 0 0 0 89 5 19
2017 AS-07 65 35 0 0 0 0 0 100 0 14
2014 AS 45 31 11 7 5 1 0 76 12 424
2014 AS-01 51 30 8 9 0 1 1 83 9 80
2014 AS-02 48 30 13 5 4 0 0 78 9 122
2014 AS-03 33 36 11 11 7 1 0 70 19 97
2014 AS-04 38 24 18 9 9 2 0 64 18 45
2014 AS-05 53 32 3 3 11 0 0 84 13 38
2014 AS-06 60 40 0 0 0 0 0 100 0 20
2014 AS-07 45 27 27 0 0 0 0 73 0 11
2011 AS 45 32 8 10 5 0 0 77 15 671
2011 AS-01 46 29 11 7 7 0 1 76 14 148
2011 AS-02 45 31 10 9 5 0 0 77 14 210
2011 AS-03 42 31 10 10 8 0 0 73 17 132
2011 AS-04 43 34 2 18 3 0 0 77 22 65
2011 AS-05 48 33 5 10 3 0 0 81 14 58
2011 AS-06 45 34 0 17 0 3 0 82 18 29
2011 AS-07 58 35 4 0 4 0 0 92 4 26
2008 AS 40 33 10 9 7 1 1 74 16 552
2008 AS-01 43 29 12 6 8 2 0 73 14 107
2008 AS-02 43 29 11 8 6 1 2 75 14 190
2008 AS-03 38 35 7 14 6 0 0 73 20 110
2008 AS-04 39 36 7 11 7 0 0 75 18 44
2008 AS-05 36 32 13 11 9 0 0 68 19 47
2008 AS-06 43 33 14 5 5 0 0 76 10 21
2008 AS-07 33 42 8 8 8 0 0 75 17 24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 80 12 3 3 1 0 2 94 4 412
2017 AS-01 80 11 4 2 1 0 2 93 4 83
2017 AS-02 79 13 3 3 2 0 2 93 4 115
2017 AS-03 83 10 3 2 1 0 1 93 3 90
2017 AS-04 80 14 0 7 0 0 0 93 7 44
2017 AS-05 80 9 3 0 0 0 8 97 0 36
2017 AS-06 84 11 0 5 0 0 0 95 5 19
2017 AS-07 93 0 0 0 0 0 7 100 0 14
2014 AS 78 13 3 2 1 0 3 94 3 423
2014 AS-01 77 11 5 1 1 0 4 92 3 79
2014 AS-02 82 9 4 1 1 0 3 93 2 122
2014 AS-03 74 22 1 1 1 0 1 97 2 97
2014 AS-04 76 16 0 7 2 0 0 91 9 45
2014 AS-05 82 8 3 3 0 0 5 94 3 38
2014 AS-06 70 25 0 0 0 0 5 100 0 20
2014 AS-07 82 18 0 0 0 0 0 100 0 11
2011 AS 79 10 4 3 1 0 3 92 4 668
2011 AS-01 78 12 3 2 0 0 4 94 2 148
2011 AS-02 77 11 6 2 1 0 3 91 3 209
2011 AS-03 79 5 5 5 4 0 2 86 9 130
2011 AS-04 86 12 0 2 0 0 0 98 2 65
2011 AS-05 78 7 2 9 3 0 2 86 12 58
2011 AS-06 83 10 0 3 0 0 3 96 4 29
2011 AS-07 88 12 0 0 0 0 0 100 0 26
2008 AS 80 8 3 2 2 0 5 92 4 554
2008 AS-01 82 5 3 3 2 0 6 92 5 108
2008 AS-02 81 6 3 1 1 1 7 94 2 190
2008 AS-03 75 11 5 4 3 0 4 89 7 111
2008 AS-04 82 7 2 0 5 0 5 93 5 44
2008 AS-05 79 6 2 6 2 0 4 89 9 47
2008 AS-06 71 19 5 5 0 0 0 90 5 21
2008 AS-07 83 8 4 0 0 0 4 96 0 24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 19 8 5 4 3 6 81 10 414
2017 AS-01 58 21 11 1 1 4 4 86 3 83
2017 AS-02 55 16 9 8 3 4 3 78 12 116
2017 AS-03 58 13 5 4 8 3 8 80 14 90
2017 AS-04 43 25 9 11 2 0 9 75 15 44
2017 AS-05 61 23 11 3 0 0 3 86 3 36
2017 AS-06 58 16 0 5 5 5 11 88 13 19
2017 AS-07 54 20 7 0 0 7 13 92 0 15
2014 AS 53 22 11 5 4 2 4 79 10 424
2014 AS-01 53 26 8 5 0 4 5 86 5 80
2014 AS-02 55 20 13 3 5 2 3 78 9 122
2014 AS-03 47 23 11 7 6 1 4 74 14 97
2014 AS-04 44 27 11 7 4 2 4 76 12 45
2014 AS-05 60 16 8 5 5 0 5 80 11 38
2014 AS-06 70 10 5 5 0 5 5 89 6 20
2014 AS-07 64 9 9 9 0 0 9 80 10 11
2011 AS 55 24 5 7 6 2 2 81 13 671
2011 AS-01 60 24 3 4 3 2 3 89 8 148
2011 AS-02 53 21 6 7 8 1 3 78 16 210
2011 AS-03 54 24 5 6 7 4 1 82 13 133
2011 AS-04 60 26 3 6 5 0 0 86 11 65
2011 AS-05 49 28 5 9 7 0 2 79 16 57
2011 AS-06 48 24 0 3 14 7 3 81 19 29
2011 AS-07 46 23 15 15 0 0 0 69 15 26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 62 25 4 4 4 0 1 88 8 414
2017 AS-01 62 26 4 2 4 1 1 90 6 83
2017 AS-02 62 24 4 5 3 0 1 87 9 116
2017 AS-03 63 21 3 3 4 1 4 89 8 90
2017 AS-04 57 25 4 11 2 0 0 82 14 44
2017 AS-05 61 28 5 3 3 0 0 89 5 36
2017 AS-06 68 21 0 0 11 0 0 89 11 19
2017 AS-07 72 28 0 0 0 0 0 100 0 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 65 21 5 4 3 0 0 87 7 414
2017 AS-01 63 26 2 5 2 1 0 90 7 83
2017 AS-02 68 19 7 3 3 0 0 87 6 116
2017 AS-03 70 12 7 5 3 1 1 84 9 90
2017 AS-04 64 20 0 7 9 0 0 84 16 44
2017 AS-05 53 36 8 3 0 0 0 89 3 36
2017 AS-06 68 21 0 0 11 0 0 89 11 19
2017 AS-07 74 20 7 0 0 0 0 93 0 15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 61 22 7 5 5 0 0 83 10 414
2017 AS-01 59 28 7 1 4 1 0 88 5 83
2017 AS-02 62 19 9 4 5 0 0 81 9 116
2017 AS-03 66 17 7 7 3 1 0 83 10 90
2017 AS-04 57 18 7 9 9 0 0 75 18 44
2017 AS-05 50 28 8 5 8 0 0 78 14 36
2017 AS-06 63 26 0 0 11 0 0 89 11 19
2017 AS-07 74 26 0 0 0 0 0 100 0 15
2014 AS 56 23 10 7 4 0 1 79 11 424
2014 AS-01 59 23 10 3 4 0 3 83 6 80
2014 AS-02 61 22 8 5 4 0 0 82 10 122
2014 AS-03 46 28 11 8 6 0 0 74 14 97
2014 AS-04 49 20 16 9 4 0 2 70 14 45
2014 AS-05 58 16 8 13 5 0 0 74 18 38
2014 AS-06 70 25 0 5 0 0 0 95 5 20
2014 AS-07 55 27 9 9 0 0 0 82 9 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 39 30 8 8 4 1 10 77 13 99
2017 AS-02 33 27 7 13 7 7 7 70 23 15
2017 AS-03 31 19 6 31 0 0 13 57 36 16
2017 AS-04 39 23 15 0 8 0 15 73 9 13
2017 AS-05 38 32 9 0 4 0 16 84 5 24
2017 AS-06 47 27 7 7 7 0 7 79 14 15
2017 AS-07 44 56 0 0 0 0 0 100 0 14
2014 AS 46 25 12 10 3 2 2 74 14 110
2014 AS-02 78 4 4 0 9 4 0 86 9 10
2014 AS-03 31 23 31 15 0 0 0 54 15 26
2014 AS-04 30 35 10 15 5 0 5 68 21 20
2014 AS-05 35 40 10 5 5 0 5 79 11 20
2014 AS-06 56 22 6 11 0 6 0 82 12 18
2014 AS-07 36 45 0 9 0 0 9 90 10 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 36 13 7 4 5 0 74 12 413
2017 AS-01 39 39 8 8 0 4 1 82 9 82
2017 AS-02 31 34 17 6 5 6 1 69 12 116
2017 AS-03 33 32 20 9 2 4 0 68 11 90
2017 AS-04 28 34 9 16 9 5 0 64 26 44
2017 AS-05 39 44 8 0 5 3 0 86 6 36
2017 AS-06 47 37 5 5 5 0 0 84 11 19
2017 AS-07 54 33 0 0 7 7 0 93 7 15
2014 AS 34 32 16 9 5 5 0 69 14 423
2014 AS-01 46 25 11 9 4 5 0 75 13 80
2014 AS-02 29 34 19 8 5 4 1 66 13 121
2014 AS-03 25 32 21 14 2 6 0 60 18 97
2014 AS-04 38 36 16 7 4 0 0 73 11 45
2014 AS-05 29 47 13 5 0 5 0 81 6 38
2014 AS-06 60 25 0 5 5 5 0 89 11 20
2014 AS-07 55 18 9 9 9 0 0 73 18 11
2011 AS 32 31 18 9 3 7 0 68 13 670
2011 AS-01 35 31 16 7 4 7 0 71 12 147
2011 AS-02 31 31 17 10 2 8 1 68 14 211
2011 AS-03 28 32 23 6 6 5 0 63 13 132
2011 AS-04 28 31 20 14 3 5 0 61 18 65
2011 AS-05 38 36 12 7 0 7 0 80 7 58
2011 AS-06 29 32 18 11 4 7 0 65 15 28
2011 AS-07 46 31 15 8 0 0 0 77 8 26

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 39 13 9 5 1 0 73 14 411
2017 AS-01 36 37 14 7 4 1 0 75 11 82
2017 AS-02 28 35 20 9 7 1 0 64 16 116
2017 AS-03 33 42 11 11 2 1 0 76 13 89
2017 AS-04 25 45 5 16 9 0 0 71 25 44
2017 AS-05 49 36 12 0 3 0 0 85 3 35
2017 AS-06 53 42 0 5 0 0 0 95 5 19
2017 AS-07 47 39 0 13 0 0 0 87 13 15
2014 AS 28 35 19 10 6 2 0 64 16 423
2014 AS-01 36 35 9 9 8 4 0 74 17 80
2014 AS-02 24 34 24 9 6 3 0 60 15 121
2014 AS-03 20 33 29 12 4 1 0 54 17 97
2014 AS-04 31 22 24 16 4 2 0 55 20 45
2014 AS-05 26 53 13 5 3 0 0 79 8 38
2014 AS-06 45 45 5 0 5 0 0 90 5 20
2014 AS-07 36 45 0 9 9 0 0 82 18 11
2011 AS 24 39 18 10 6 3 0 65 17 669
2011 AS-01 27 35 20 8 7 3 0 64 16 147
2011 AS-02 23 34 22 11 6 3 0 60 18 210
2011 AS-03 19 44 18 9 7 2 0 65 16 131
2011 AS-04 22 40 18 12 8 0 0 62 20 65
2011 AS-05 24 50 10 10 2 3 0 77 13 58
2011 AS-06 28 41 10 14 3 3 0 71 18 29
2011 AS-07 46 35 0 15 4 0 0 81 19 26
2008 AS 20 33 19 15 10 2 0 54 26 554
2008 AS-01 19 22 23 17 13 5 1 44 31 108
2008 AS-02 18 34 19 15 12 2 1 53 27 191
2008 AS-03 14 38 20 16 10 2 0 53 27 111
2008 AS-04 18 34 16 18 11 2 0 53 30 44
2008 AS-05 28 37 20 9 7 0 0 65 15 46
2008 AS-06 38 43 10 10 0 0 0 81 10 21
2008 AS-07 33 29 4 21 8 4 0 65 30 24

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 39 17 10 5 3 0 66 16 413
2017 AS-01 29 31 21 7 4 7 1 65 12 83
2017 AS-02 19 41 23 9 6 3 0 62 15 115
2017 AS-03 27 37 16 13 5 1 0 65 19 90
2017 AS-04 21 41 14 16 9 0 0 62 25 44
2017 AS-05 34 41 12 5 3 3 3 79 9 36
2017 AS-06 32 58 5 0 0 5 0 94 0 19
2017 AS-07 34 39 0 20 0 7 0 79 21 15
2014 AS 21 33 23 15 6 2 0 55 21 423
2014 AS-01 24 39 18 11 5 4 0 65 17 80
2014 AS-02 21 27 30 13 5 3 0 49 19 121
2014 AS-03 14 31 30 20 2 3 0 47 22 97
2014 AS-04 20 31 11 27 11 0 0 51 38 45
2014 AS-05 24 45 21 5 5 0 0 68 11 38
2014 AS-06 40 50 0 0 10 0 0 90 10 20
2014 AS-07 18 45 0 36 0 0 0 64 36 11
2011 AS 15 37 20 15 6 5 0 56 23 672
2011 AS-01 16 35 22 14 6 7 0 55 21 148
2011 AS-02 19 30 22 17 6 5 0 52 25 210
2011 AS-03 14 35 24 14 7 7 1 52 22 133
2011 AS-04 9 48 20 17 5 2 0 58 22 65
2011 AS-05 9 53 10 14 9 5 0 65 24 58
2011 AS-06 21 41 10 17 7 3 0 64 25 29
2011 AS-07 15 54 8 15 8 0 0 69 23 26
2008 AS 9 32 20 21 14 5 0 43 36 555
2008 AS-01 10 23 24 20 16 6 1 36 39 108
2008 AS-02 8 33 20 19 14 6 0 44 35 191
2008 AS-03 5 33 26 23 12 2 0 39 35 111
2008 AS-04 14 23 7 34 16 7 0 39 54 44
2008 AS-05 11 38 21 19 11 0 0 49 30 47
2008 AS-06 10 52 14 14 5 5 0 65 20 21
2008 AS-07 13 46 13 8 17 4 0 61 26 24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 30 35 14 9 9 3 1 67 18 414
2017 AS-01 40 27 15 8 8 1 0 68 17 83
2017 AS-02 23 43 17 7 9 2 0 68 16 116
2017 AS-03 25 26 19 15 8 4 3 56 25 90
2017 AS-04 28 34 11 7 16 5 0 65 24 44
2017 AS-05 36 43 5 6 5 3 0 82 12 36
2017 AS-06 53 32 5 0 5 5 0 89 6 19
2017 AS-07 41 46 0 7 7 0 0 87 13 15
2014 AS 26 28 16 17 8 5 0 57 26 423
2014 AS-01 29 19 15 19 9 9 1 53 31 80
2014 AS-02 25 30 16 15 6 8 0 59 23 121
2014 AS-03 18 32 21 15 10 3 0 52 27 97
2014 AS-04 29 20 18 24 4 4 0 51 30 45
2014 AS-05 34 34 16 8 8 0 0 68 16 38
2014 AS-06 40 40 5 10 5 0 0 80 15 20
2014 AS-07 27 36 0 36 0 0 0 64 36 11
2011 AS 21 33 18 13 8 7 0 58 22 671
2011 AS-01 22 24 18 18 10 8 0 50 30 147
2011 AS-02 22 32 18 12 8 8 0 58 22 211
2011 AS-03 17 35 20 15 7 7 0 55 24 132
2011 AS-04 18 43 18 9 6 5 0 65 16 65
2011 AS-05 22 33 22 12 3 7 0 59 17 58
2011 AS-06 17 52 10 3 10 7 0 74 15 29
2011 AS-07 35 46 4 8 8 0 0 81 15 26
2008 AS 14 28 18 20 13 7 0 45 35 553
2008 AS-01 12 20 19 19 18 12 1 37 42 107
2008 AS-02 13 32 17 18 12 7 1 49 33 191
2008 AS-03 10 28 21 22 14 6 0 40 38 111
2008 AS-04 20 16 16 25 14 9 0 40 43 44
2008 AS-05 15 39 13 17 11 4 0 57 30 46
2008 AS-06 19 43 14 24 0 0 0 62 24 21
2008 AS-07 33 17 25 4 17 4 0 52 22 24

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 24 39 15 14 6 2 0 64 20 412
2017 AS-01 28 38 17 8 4 5 0 70 13 82
2017 AS-02 21 40 12 16 7 4 0 64 23 115
2017 AS-03 25 39 16 18 2 0 0 64 20 90
2017 AS-04 19 41 20 7 14 0 0 59 20 44
2017 AS-05 31 36 17 9 8 0 0 66 17 36
2017 AS-06 37 26 5 32 0 0 0 63 32 19
2017 AS-07 21 53 0 13 7 7 0 79 21 15
2014 AS 22 34 18 17 8 1 0 56 26 423
2014 AS-01 26 33 14 18 8 3 0 60 26 80
2014 AS-02 19 35 22 14 10 1 0 54 24 121
2014 AS-03 16 34 23 21 6 0 0 50 27 97
2014 AS-04 18 33 16 20 13 0 0 51 33 45
2014 AS-05 26 37 11 21 5 0 0 63 26 38
2014 AS-06 35 30 10 10 10 5 0 68 21 20
2014 AS-07 45 36 9 9 0 0 0 82 9 11
2011 AS 19 35 17 17 9 3 0 56 26 670
2011 AS-01 19 32 20 21 5 3 0 52 27 148
2011 AS-02 20 32 19 15 10 4 0 55 26 209
2011 AS-03 15 36 20 17 8 3 0 53 26 132
2011 AS-04 17 32 20 18 12 0 0 49 31 65
2011 AS-05 16 47 5 19 10 3 0 64 30 58
2011 AS-06 21 38 17 14 10 0 0 59 24 29
2011 AS-07 31 54 4 4 8 0 0 85 12 26
2008 AS 13 35 15 24 12 1 0 48 36 554
2008 AS-01 13 32 19 17 18 2 0 46 35 108
2008 AS-02 14 37 15 23 10 2 0 52 33 191
2008 AS-03 6 36 19 26 11 1 0 43 38 110
2008 AS-04 16 25 11 30 16 2 0 42 47 44
2008 AS-05 9 40 9 34 9 0 0 49 43 47
2008 AS-06 19 43 14 14 5 5 0 65 20 21
2008 AS-07 25 25 8 33 8 0 0 50 42 24
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 44 12 5 2 2 0 80 7 412
2017 AS-01 38 47 10 2 1 2 0 87 4 82
2017 AS-02 29 43 18 6 3 1 0 72 10 115
2017 AS-03 37 44 12 3 1 2 0 83 5 90
2017 AS-04 41 43 9 5 2 0 0 84 7 44
2017 AS-05 39 36 17 3 3 3 0 77 6 36
2017 AS-06 42 47 0 5 5 0 0 89 11 19
2017 AS-07 41 33 0 13 7 7 0 79 21 15
2014 AS 32 44 15 6 2 1 0 77 8 422
2014 AS-01 33 46 14 4 1 3 0 81 5 80
2014 AS-02 29 45 14 7 4 2 0 76 11 120
2014 AS-03 28 46 17 8 1 0 0 74 9 97
2014 AS-04 24 51 16 4 2 2 0 77 7 45
2014 AS-05 47 32 16 3 3 0 0 79 5 38
2014 AS-06 35 50 5 10 0 0 0 85 10 20
2014 AS-07 64 9 9 18 0 0 0 73 18 11
2011 AS 31 42 14 8 3 2 0 75 11 668
2011 AS-01 31 41 16 5 4 1 0 74 10 147
2011 AS-02 30 39 14 11 2 4 0 71 14 210
2011 AS-03 29 45 18 5 2 2 0 75 6 133
2011 AS-04 28 45 14 8 3 2 0 75 11 64
2011 AS-05 34 53 2 7 3 0 0 88 10 58
2011 AS-06 38 38 7 14 3 0 0 76 17 29
2011 AS-07 42 38 13 0 8 0 0 79 8 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 41 38 12 4 1 3 0 82 6 411
2017 AS-01 47 29 16 4 0 5 0 80 4 82
2017 AS-02 31 44 19 3 2 2 0 76 4 115
2017 AS-03 41 38 10 4 1 5 0 84 6 90
2017 AS-04 50 27 9 9 0 2 2 81 9 44
2017 AS-05 47 45 3 0 3 3 0 94 3 36
2017 AS-06 50 33 0 11 6 0 0 83 17 18
2017 AS-07 47 46 0 7 0 0 0 93 7 15
2014 AS 35 41 13 4 1 4 1 81 5 423
2014 AS-01 48 34 11 4 0 3 1 84 4 80
2014 AS-02 33 48 9 5 1 4 0 84 6 121
2014 AS-03 28 39 20 3 1 7 2 74 5 97
2014 AS-04 36 33 18 2 0 9 2 78 3 45
2014 AS-05 40 39 16 5 0 0 0 79 5 38
2014 AS-06 40 50 5 5 0 0 0 90 5 20
2014 AS-07 18 64 9 0 9 0 0 82 9 11
2011 AS 34 41 12 5 2 7 0 80 6 666
2011 AS-01 37 37 14 5 2 4 1 78 7 146
2011 AS-02 31 42 13 4 1 8 0 80 6 208
2011 AS-03 27 47 10 6 1 9 1 82 8 133
2011 AS-04 38 36 17 8 0 2 0 75 8 64
2011 AS-05 43 40 12 0 0 5 0 87 0 58
2011 AS-06 24 45 10 3 7 10 0 77 12 29
2011 AS-07 48 32 8 0 4 8 0 87 4 25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 31 12 6 3 1 0 79 9 410
2017 AS-01 43 37 8 7 2 2 0 81 10 81
2017 AS-02 41 27 17 10 3 1 0 69 13 114
2017 AS-03 45 31 11 8 3 2 0 78 11 90
2017 AS-04 41 34 16 2 2 2 2 79 5 44
2017 AS-05 66 23 6 0 3 0 3 91 3 36
2017 AS-06 74 26 0 0 0 0 0 100 0 19
2017 AS-07 74 26 0 0 0 0 0 100 0 15
2014 AS 44 33 9 8 2 3 0 80 11 423
2014 AS-01 40 28 9 13 4 6 1 73 18 80
2014 AS-02 42 37 9 5 3 4 0 82 9 121
2014 AS-03 37 38 12 10 1 1 0 76 11 97
2014 AS-04 40 38 7 7 2 7 0 83 10 45
2014 AS-05 66 24 5 5 0 0 0 89 5 38
2014 AS-06 65 30 0 5 0 0 0 95 5 20
2014 AS-07 73 9 9 0 0 9 0 90 0 11
2011 AS 43 35 8 6 3 4 1 82 9 669
2011 AS-01 42 29 12 6 5 5 1 76 12 147
2011 AS-02 39 38 9 7 4 3 0 79 11 210
2011 AS-03 40 41 7 6 2 3 2 84 9 133
2011 AS-04 48 31 5 6 3 3 3 85 10 64
2011 AS-05 50 34 7 3 0 3 2 89 4 58
2011 AS-06 55 31 7 0 3 3 0 89 4 29
2011 AS-07 60 32 4 4 0 0 0 92 4 25
2008 AS 30 35 10 13 6 4 2 70 20 554
2008 AS-01 20 33 12 18 6 8 2 60 27 108
2008 AS-02 30 39 9 12 5 3 2 73 17 190
2008 AS-03 27 36 12 13 6 5 2 67 20 111
2008 AS-04 45 23 7 16 5 2 2 71 21 44
2008 AS-05 36 34 15 9 2 2 2 73 11 47
2008 AS-06 38 43 0 10 5 5 0 85 15 21
2008 AS-07 50 25 8 8 8 0 0 75 17 24

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 37 14 7 3 6 0 75 10 412
2017 AS-01 29 28 17 8 5 12 1 65 15 82
2017 AS-02 29 42 16 7 3 2 0 73 10 115
2017 AS-03 30 37 12 9 3 9 0 74 13 90
2017 AS-04 39 27 20 5 0 7 2 73 5 44
2017 AS-05 50 30 9 3 5 3 0 82 9 36
2017 AS-06 32 63 0 0 0 5 0 100 0 19
2017 AS-07 74 20 7 0 0 0 0 93 0 15
2014 AS 34 36 13 10 1 4 1 74 12 423
2014 AS-01 31 35 15 11 0 6 1 72 12 80
2014 AS-02 34 32 16 10 3 5 0 69 14 121
2014 AS-03 29 41 13 10 1 4 1 74 12 97
2014 AS-04 29 31 16 13 0 4 7 68 15 45
2014 AS-05 55 37 5 3 0 0 0 92 3 38
2014 AS-06 45 50 0 5 0 0 0 95 5 20
2014 AS-07 45 45 9 0 0 0 0 91 0 11
2011 AS 24 36 19 8 4 6 2 66 13 668
2011 AS-01 21 37 21 8 3 8 2 65 12 146
2011 AS-02 20 33 22 9 7 7 2 59 17 210
2011 AS-03 20 39 20 8 2 8 2 66 12 132
2011 AS-04 25 42 20 8 2 2 2 69 10 64
2011 AS-05 31 47 9 7 2 5 0 82 9 58
2011 AS-06 41 17 14 17 3 7 0 63 22 29
2011 AS-07 46 35 19 0 0 0 0 81 0 26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 24 28 15 13 11 6 3 57 26 412
2017 AS-01 28 24 17 8 10 9 5 60 21 82
2017 AS-02 19 30 16 17 11 5 2 53 30 115
2017 AS-03 22 26 14 15 11 5 6 54 30 90
2017 AS-04 21 38 9 14 11 5 2 64 27 44
2017 AS-05 36 22 22 12 5 3 0 60 18 36
2017 AS-06 42 21 5 11 5 16 0 75 19 19
2017 AS-07 20 41 7 0 13 13 7 75 16 15
2014 AS 21 27 17 16 11 6 1 51 30 423
2014 AS-01 29 23 10 20 8 9 3 58 31 80
2014 AS-02 21 27 22 10 13 7 0 52 25 121
2014 AS-03 11 32 16 20 14 5 1 46 36 97
2014 AS-04 18 16 20 27 13 4 2 36 43 45
2014 AS-05 26 29 16 18 5 5 0 58 25 38
2014 AS-06 30 20 20 15 0 10 5 59 17 20
2014 AS-07 27 36 9 0 9 9 9 78 11 11
2011 AS 18 23 18 15 12 10 4 47 31 671
2011 AS-01 24 18 20 16 12 7 1 47 31 147
2011 AS-02 16 22 19 14 12 12 5 45 32 211
2011 AS-03 11 23 20 18 13 9 5 40 36 132
2011 AS-04 17 29 14 17 14 8 2 51 34 65
2011 AS-05 22 26 17 14 9 9 3 55 25 58
2011 AS-06 21 17 17 7 10 17 10 52 24 29
2011 AS-07 27 31 12 12 4 8 8 68 18 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 65 17 7 6 2 1 2 85 8 414
2017 AS-01 62 15 11 5 1 1 5 82 6 83
2017 AS-02 64 17 7 5 3 1 3 85 8 116
2017 AS-03 65 19 7 9 0 1 0 84 9 90
2017 AS-04 64 20 9 2 2 0 2 86 5 44
2017 AS-05 67 16 3 9 5 0 0 83 14 36
2017 AS-06 84 11 0 0 5 0 0 95 5 19
2017 AS-07 80 13 0 0 0 0 7 100 0 15
2014 AS 62 21 7 4 1 1 4 87 5 423
2014 AS-01 65 19 6 4 0 1 5 89 4 80
2014 AS-02 62 17 10 4 1 1 5 84 6 121
2014 AS-03 57 32 6 4 0 0 1 90 4 97
2014 AS-04 62 20 7 4 2 0 4 86 7 45
2014 AS-05 63 21 3 8 0 3 3 89 8 38
2014 AS-06 70 4 5 5 5 0 10 83 11 20
2014 AS-07 82 18 0 0 0 0 0 100 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 73 18 3 1 1 2 1 94 2 414
2017 AS-01 72 13 10 2 0 2 1 88 2 83
2017 AS-02 69 20 3 1 2 4 1 94 3 116
2017 AS-03 77 20 0 2 1 0 0 97 3 90
2017 AS-04 77 18 2 2 0 0 0 95 2 44
2017 AS-05 74 20 3 0 0 0 3 97 0 36
2017 AS-06 89 11 0 0 0 0 0 100 0 19
2017 AS-07 87 7 0 0 0 0 7 100 0 15
2014 AS 71 23 3 0 0 0 2 96 1 423
2014 AS-01 76 18 4 0 0 0 3 96 0 80
2014 AS-02 70 20 6 1 0 1 2 93 1 121
2014 AS-03 62 35 2 0 0 0 1 98 0 97
2014 AS-04 71 22 2 2 2 0 0 93 4 45
2014 AS-05 79 19 0 0 0 0 3 100 0 38
2014 AS-06 70 25 0 0 0 0 5 100 0 20
2014 AS-07 82 18 0 0 0 0 0 100 0 11
2011 AS 75 15 5 2 0 1 2 93 2 670
2011 AS-01 76 16 3 2 1 0 3 94 3 148
2011 AS-02 68 19 6 2 0 1 4 91 3 210
2011 AS-03 73 17 6 2 1 0 2 91 2 131
2011 AS-04 82 11 5 3 0 0 0 92 3 65
2011 AS-05 84 5 5 2 0 2 2 93 2 58
2011 AS-06 90 3 0 3 0 3 0 96 4 29
2011 AS-07 85 12 4 0 0 0 0 96 0 26
2008 AS 72 15 6 2 1 1 4 91 3 555
2008 AS-01 73 13 6 1 1 1 6 92 2 108
2008 AS-02 70 17 5 2 2 1 4 92 3 191
2008 AS-03 68 20 6 3 1 0 3 90 4 111
2008 AS-04 77 11 7 0 2 0 2 91 2 44
2008 AS-05 81 6 4 2 0 4 2 93 2 47
2008 AS-06 67 19 10 0 0 5 0 90 0 21
2008 AS-07 75 17 4 4 0 0 0 92 4 24

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 31 40 10 10 6 2 0 73 17 412
2017 AS-01 34 39 12 6 4 5 0 77 10 82
2017 AS-02 26 40 12 13 7 3 0 67 20 116
2017 AS-03 31 35 10 15 9 0 0 66 24 89
2017 AS-04 37 38 2 9 11 0 2 77 21 44
2017 AS-05 47 36 9 5 3 0 0 83 8 36
2017 AS-06 26 68 0 5 0 0 0 95 5 19
2017 AS-07 28 59 0 0 7 0 7 93 7 15
2014 AS 26 34 15 16 8 2 0 61 24 422
2014 AS-01 39 23 15 14 6 3 0 64 21 79
2014 AS-02 25 28 17 17 8 4 0 56 26 121
2014 AS-03 14 40 13 19 12 0 1 55 31 97
2014 AS-04 24 36 13 20 7 0 0 60 27 45
2014 AS-05 29 42 16 5 8 0 0 71 13 38
2014 AS-06 25 60 10 0 0 5 0 89 0 20
2014 AS-07 27 45 18 0 9 0 0 73 9 11
2011 AS 29 36 14 12 8 2 0 66 20 671
2011 AS-01 30 41 13 7 7 2 0 72 15 148
2011 AS-02 29 30 16 12 10 2 0 60 23 210
2011 AS-03 23 41 17 10 9 1 0 64 19 132
2011 AS-04 32 32 14 15 6 0 0 65 22 65
2011 AS-05 29 38 9 19 0 5 0 71 20 58
2011 AS-06 28 38 10 17 7 0 0 66 24 29
2011 AS-07 38 38 4 15 4 0 0 77 19 26
2008 AS 20 35 19 13 11 1 0 56 24 555
2008 AS-01 19 35 19 14 12 0 1 54 26 108
2008 AS-02 24 28 22 14 10 2 1 53 25 191
2008 AS-03 14 40 21 14 12 0 0 54 25 111
2008 AS-04 23 39 9 11 16 2 0 63 28 44
2008 AS-05 28 36 11 17 9 0 0 64 26 47
2008 AS-06 19 52 24 0 0 5 0 75 0 21
2008 AS-07 21 42 25 4 8 0 0 63 13 24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 23 24 12 21 18 1 2 49 39 413
2017 AS-01 29 20 15 21 11 1 2 51 33 83
2017 AS-02 12 25 15 22 22 1 3 39 46 116
2017 AS-03 27 28 8 17 20 1 0 55 37 90
2017 AS-04 24 16 18 12 28 0 2 41 40 43
2017 AS-05 33 22 5 28 11 0 0 55 39 36
2017 AS-06 37 42 5 0 16 0 0 79 16 19
2017 AS-07 28 26 0 33 7 0 7 58 42 15
2014 AS 15 22 19 18 23 2 1 38 42 423
2014 AS-01 18 18 28 10 21 5 1 37 33 80
2014 AS-02 12 21 16 22 25 2 2 35 48 121
2014 AS-03 9 20 19 21 32 0 0 29 53 97
2014 AS-04 11 38 16 13 20 2 0 50 34 45
2014 AS-05 29 18 19 18 13 3 0 49 32 38
2014 AS-06 30 20 20 25 0 0 5 52 26 20
2014 AS-07 18 36 18 9 18 0 0 55 27 11
2011 AS 16 27 15 18 21 1 2 44 41 670
2011 AS-01 16 26 16 20 21 0 2 43 41 148
2011 AS-02 14 24 13 17 26 1 3 41 46 210
2011 AS-03 9 27 14 22 26 2 0 37 49 132
2011 AS-04 20 32 15 14 15 3 0 54 30 65
2011 AS-05 24 28 17 16 14 0 2 53 30 58
2011 AS-06 24 24 28 21 3 0 0 48 24 29
2011 AS-07 20 44 8 8 16 0 4 67 25 25
2008 AS 13 27 17 22 18 1 2 41 42 554
2008 AS-01 13 27 16 19 20 1 5 42 41 108
2008 AS-02 12 26 20 18 21 1 3 39 40 191
2008 AS-03 10 25 16 29 18 0 2 35 48 110
2008 AS-04 11 27 9 27 20 5 0 40 50 44
2008 AS-05 21 26 6 34 11 0 2 48 46 47
2008 AS-06 19 43 24 10 0 5 0 65 10 21
2008 AS-07 13 21 25 29 13 0 0 33 42 24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 26 39 21 7 4 2 0 67 12 413
2017 AS-01 24 38 24 6 0 7 0 68 6 82
2017 AS-02 22 38 20 9 9 1 0 61 19 116
2017 AS-03 24 41 23 9 3 1 0 65 12 90
2017 AS-04 28 36 18 9 5 2 2 67 14 44
2017 AS-05 42 33 26 0 0 0 0 74 0 36
2017 AS-06 32 63 5 0 0 0 0 95 0 19
2017 AS-07 54 33 7 0 7 0 0 87 7 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 49 34 11 2 2 2 0 85 4 413
2017 AS-01 53 24 16 5 0 2 0 79 5 82
2017 AS-02 43 38 12 2 3 2 0 83 5 116
2017 AS-03 48 35 8 2 1 5 1 88 3 90
2017 AS-04 50 32 14 2 2 0 0 82 5 44
2017 AS-05 58 33 6 0 0 3 0 93 0 36
2017 AS-06 58 42 0 0 0 0 0 100 0 19
2017 AS-07 61 26 7 0 7 0 0 87 7 15
2014 AS 49 32 12 3 1 3 0 84 3 423
2014 AS-01 49 25 15 3 0 8 1 81 3 80
2014 AS-02 48 36 10 4 0 1 0 86 5 121
2014 AS-03 43 35 15 1 2 3 0 81 3 97
2014 AS-04 49 24 16 4 0 7 0 79 5 45
2014 AS-05 68 26 5 0 0 0 0 95 0 38
2014 AS-06 55 35 10 0 0 0 0 90 0 20
2014 AS-07 64 18 0 0 9 9 0 90 10 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 45 40 9 2 2 2 0 88 4 413
2017 AS-01 51 27 14 5 0 2 0 81 5 83
2017 AS-02 44 42 11 1 3 0 0 85 3 116
2017 AS-03 43 42 6 3 1 4 0 90 5 89
2017 AS-04 41 48 7 0 5 0 0 89 5 44
2017 AS-05 47 53 0 0 0 0 0 100 0 36
2017 AS-06 63 32 0 0 0 5 0 100 0 19
2017 AS-07 47 46 7 0 0 0 0 93 0 15
2014 AS 49 34 11 3 1 3 0 85 4 422
2014 AS-01 57 22 13 4 3 3 0 81 6 79
2014 AS-02 44 40 10 2 0 4 0 88 2 121
2014 AS-03 42 39 12 5 1 0 0 81 6 97
2014 AS-04 44 38 7 4 0 7 0 88 5 45
2014 AS-05 66 29 5 0 0 0 0 95 0 38
2014 AS-06 60 35 0 5 0 0 0 95 5 20
2014 AS-07 64 0 18 0 9 9 0 70 10 11
2011 AS 37 38 14 6 3 3 0 77 8 671
2011 AS-01 32 41 16 7 1 3 0 75 9 148
2011 AS-02 38 36 14 6 4 3 0 76 10 211
2011 AS-03 36 37 14 6 2 5 0 77 9 131
2011 AS-04 40 34 15 5 5 2 0 75 9 65
2011 AS-05 40 48 10 0 0 2 0 89 0 58
2011 AS-06 52 28 10 7 3 0 0 79 10 29
2011 AS-07 35 46 8 8 0 4 0 84 8 26

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 54 34 5 3 3 0 0 89 6 413
2017 AS-01 56 32 6 5 1 0 0 88 6 83
2017 AS-02 54 32 7 2 5 0 0 86 7 116
2017 AS-03 52 37 3 4 2 1 0 90 7 89
2017 AS-04 48 39 5 5 5 0 0 86 9 44
2017 AS-05 58 42 0 0 0 0 0 100 0 36
2017 AS-06 68 21 5 5 0 0 0 89 5 19
2017 AS-07 74 26 0 0 0 0 0 100 0 15
2014 AS 54 32 9 4 1 0 0 86 5 422
2014 AS-01 61 27 8 4 1 0 0 87 5 79
2014 AS-02 49 39 8 4 0 0 0 88 4 121
2014 AS-03 43 36 10 8 1 0 1 80 9 97
2014 AS-04 51 33 9 4 2 0 0 84 7 45
2014 AS-05 76 19 5 0 0 0 0 95 0 38
2014 AS-06 65 35 0 0 0 0 0 100 0 20
2014 AS-07 73 0 18 0 9 0 0 73 9 11
2011 AS 44 39 12 3 2 1 0 83 5 669
2011 AS-01 46 36 13 3 1 1 0 82 5 148
2011 AS-02 42 42 10 3 3 0 0 84 6 211
2011 AS-03 39 37 20 2 2 1 0 77 3 132
2011 AS-04 44 42 3 8 3 0 0 86 11 64
2011 AS-05 52 38 9 0 0 2 0 91 0 58
2011 AS-06 48 34 10 0 3 3 0 86 4 29
2011 AS-07 46 42 0 13 0 0 0 88 13 24
2008 AS 34 41 15 7 4 0 0 74 11 555
2008 AS-01 32 37 18 7 6 0 0 69 13 108
2008 AS-02 31 42 14 7 5 0 0 74 13 191
2008 AS-03 33 38 18 7 4 0 0 71 11 111
2008 AS-04 32 43 9 16 0 0 0 75 16 44
2008 AS-05 36 45 15 2 2 0 0 81 4 47
2008 AS-06 48 43 5 5 0 0 0 90 5 21
2008 AS-07 46 38 13 4 0 0 0 83 4 24

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 32 13 5 3 0 0 79 8 414
2017 AS-01 45 39 10 5 1 0 0 85 6 83
2017 AS-02 43 27 18 6 5 0 0 71 11 116
2017 AS-03 49 32 11 4 3 1 0 81 8 90
2017 AS-04 46 32 11 7 5 0 0 77 11 44
2017 AS-05 58 17 20 5 0 0 0 75 5 36
2017 AS-06 63 32 5 0 0 0 0 95 0 19
2017 AS-07 61 39 0 0 0 0 0 100 0 15
2014 AS 36 36 15 9 3 0 0 73 12 424
2014 AS-01 40 35 11 10 4 0 0 75 14 80
2014 AS-02 33 39 17 7 4 0 0 72 11 122
2014 AS-03 31 35 19 10 5 0 0 66 15 97
2014 AS-04 36 33 13 13 0 4 0 72 14 45
2014 AS-05 53 34 5 5 3 0 0 87 8 38
2014 AS-06 50 35 10 5 0 0 0 85 5 20
2014 AS-07 27 45 18 9 0 0 0 73 9 11
2011 AS 37 38 15 7 3 1 0 75 9 672
2011 AS-01 39 33 14 8 5 1 0 73 13 148
2011 AS-02 35 38 17 7 2 1 0 74 9 211
2011 AS-03 33 44 11 9 3 0 0 77 12 132
2011 AS-04 40 32 20 8 0 0 0 72 8 65
2011 AS-05 47 36 14 2 2 0 0 83 3 58
2011 AS-06 38 48 10 3 0 0 0 86 3 29
2011 AS-07 46 35 15 4 0 0 0 81 4 26

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 36 10 5 3 0 0 82 8 413
2017 AS-01 45 38 12 4 1 0 0 83 5 82
2017 AS-02 43 31 14 8 5 0 0 74 13 116
2017 AS-03 47 37 9 4 2 1 0 85 7 90
2017 AS-04 44 38 5 9 5 0 0 82 14 44
2017 AS-05 55 31 11 3 0 0 0 86 3 36
2017 AS-06 58 37 5 0 0 0 0 95 0 19
2017 AS-07 61 39 0 0 0 0 0 100 0 15
2014 AS 37 35 16 8 3 1 0 72 12 424
2014 AS-01 43 34 14 8 3 0 0 76 10 80
2014 AS-02 30 41 18 7 4 0 0 72 10 122
2014 AS-03 31 36 18 8 6 1 0 68 15 97
2014 AS-04 33 36 13 13 0 4 0 72 14 45
2014 AS-05 60 21 11 5 3 0 0 82 8 38
2014 AS-06 55 30 5 10 0 0 0 85 10 20
2014 AS-07 27 36 18 18 0 0 0 64 18 11
2011 AS 38 38 14 7 3 0 0 76 10 670
2011 AS-01 38 34 14 11 3 0 0 72 14 148
2011 AS-02 36 37 16 5 4 1 0 74 10 211
2011 AS-03 35 42 15 5 3 0 0 77 8 132
2011 AS-04 38 39 13 11 0 0 0 77 11 64
2011 AS-05 44 42 11 2 2 0 0 86 4 57
2011 AS-06 38 41 14 7 0 0 0 79 7 29
2011 AS-07 54 27 12 4 4 0 0 81 8 26
2008 AS 27 39 16 12 5 0 0 66 18 553
2008 AS-01 25 35 18 12 8 1 1 61 21 108
2008 AS-02 26 39 18 12 5 0 0 65 17 190
2008 AS-03 26 40 18 12 4 0 0 66 15 110
2008 AS-04 32 32 14 20 2 0 0 64 23 44
2008 AS-05 40 36 11 11 2 0 0 77 13 47
2008 AS-06 33 52 5 5 5 0 0 86 10 21
2008 AS-07 21 38 17 17 8 0 0 58 25 24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 39 22 15 14 5 4 0 65 19 414
2017 AS-01 41 21 17 13 5 4 0 64 19 83
2017 AS-02 35 19 19 12 7 8 1 59 21 116
2017 AS-03 36 29 10 15 3 6 0 70 20 90
2017 AS-04 41 27 9 16 7 0 0 68 23 44
2017 AS-05 49 11 17 20 0 3 0 62 20 36
2017 AS-06 53 32 11 5 0 0 0 84 5 19
2017 AS-07 54 7 20 13 0 0 7 65 14 15
2014 AS 37 24 17 14 6 2 0 62 20 424
2014 AS-01 36 18 20 13 6 6 1 58 20 80
2014 AS-02 35 25 20 11 7 2 0 61 18 122
2014 AS-03 33 24 18 15 9 1 0 57 25 97
2014 AS-04 31 31 13 20 4 0 0 62 24 45
2014 AS-05 55 16 13 8 5 3 0 73 14 38
2014 AS-06 50 35 5 10 0 0 0 85 10 20
2014 AS-07 36 27 18 18 0 0 0 64 18 11
2011 AS 35 28 15 13 6 3 0 65 19 672
2011 AS-01 31 27 23 11 6 2 0 59 17 148
2011 AS-02 36 28 9 17 6 3 1 66 24 211
2011 AS-03 32 31 14 11 8 3 0 65 20 132
2011 AS-04 40 26 15 14 3 2 0 67 17 65
2011 AS-05 38 34 10 10 3 3 0 75 14 58
2011 AS-06 34 17 24 21 3 0 0 52 24 29
2011 AS-07 50 15 23 4 0 8 0 71 4 26
2008 AS 25 28 14 18 8 6 0 57 28 553
2008 AS-01 23 29 14 14 10 10 0 58 27 108
2008 AS-02 26 23 14 17 12 7 1 54 31 189
2008 AS-03 19 30 14 23 6 7 1 53 31 111
2008 AS-04 32 25 11 23 7 2 0 58 30 44
2008 AS-05 34 34 19 13 0 0 0 68 13 47
2008 AS-06 29 52 10 5 5 0 0 81 10 21
2008 AS-07 21 33 13 25 8 0 0 54 33 24
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 AS 29 32 39 413
2017 AS-01 32 33 35 82
2017 AS-02 26 35 40 116
2017 AS-03 23 32 45 90
2017 AS-04 34 25 41 44
2017 AS-05 34 30 36 36
2017 AS-06 32 42 26 19
2017 AS-07 33 39 28 15
2014 AS 30 30 39 424
2014 AS-01 28 28 45 80
2014 AS-02 36 26 38 122
2014 AS-03 30 31 39 97
2014 AS-04 20 38 42 45
2014 AS-05 42 34 24 38
2014 AS-06 20 50 30 20
2014 AS-07 9 27 64 11
2011 AS 35 32 33 671
2011 AS-01 37 32 31 148
2011 AS-02 35 33 32 211
2011 AS-03 36 26 38 131
2011 AS-04 35 31 34 65
2011 AS-05 28 41 31 58
2011 AS-06 31 38 31 29
2011 AS-07 54 19 27 26

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 AS 24 32 30 3 3 9 119
2017 AS-01 27 35 23 4 4 8 26
2017 AS-02 23 27 30 7 3 10 30
2017 AS-03 24 52 10 0 0 14 21
2017 AS-04 20 20 53 0 0 7 15
2017 AS-05 17 16 59 0 0 8 12
2014 AS 19 17 46 2 9999 15 119
2014 AS-01 23 14 41 0 9999 23 22
2014 AS-02 16 12 53 2 9999 16 36
2014 AS-03 21 24 45 3 9999 7 29
2014 AS-05 12 12 44 6 9999 25 16
2011 AS 20 40 25 3 9999 12 235
2011 AS-01 13 33 30 6 9999 19 54
2011 AS-02 16 41 26 4 9999 14 74
2011 AS-03 23 47 21 2 9999 6 47
2011 AS-04 9 64 23 0 9999 5 22
2011 AS-05 31 31 13 6 9999 19 16
2011 AS-07 38 31 23 0 9999 8 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 22 78 414
2017 AS-01 17 83 83
2017 AS-02 21 79 116
2017 AS-03 26 74 90
2017 AS-04 23 77 44
2017 AS-05 23 77 36
2017 AS-06 26 74 19
2017 AS-07 34 66 15
2014 AS 21 79 423
2014 AS-01 15 85 80
2014 AS-02 20 80 122
2014 AS-03 28 72 96
2014 AS-05 26 74 38

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 AS 51 92
2017 AS-01 61 13
2017 AS-02 52 25
2017 AS-03 55 24
2014 AS 47 88
2014 AS-01 67 12
2014 AS-02 38 26
2014 AS-03 42 26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 AS 58 92
2017 AS-01 70 13
2017 AS-02 60 25
2017 AS-03 50 24
2017 AS-04 80 10
2014 AS 68 88
2014 AS-01 58 12
2014 AS-02 77 26
2014 AS-03 73 26
2014 AS-05 60 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 AS 6 92
2017 AS-01 0 13
2017 AS-02 0 25
2014 AS 6 88

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 AS 0 92
2017 AS-01 0 13
2017 AS-02 0 25
2017 AS-03 0 24
2017 AS-04 0 10
2014 AS 0 88
2014 AS-01 0 12
2014 AS-02 0 26
2014 AS-03 0 26
2014 AS-05 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 25
2017 AS-03 0 24
2017 AS-04 0 10
2014 AS 6 88
2014 AS-01 0 12
2014 AS-03 0 26

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 AS-01 0 13
2017 AS-03 0 24
2014 AS-02 0 26
2014 AS-05 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 7 92
2017 AS-01 0 13
2017 AS-04 0 10
2014 AS-01 0 12
2014 AS-03 0 26
2014 AS-05 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 AS 34 93
2017 AS-02 44 25
2017 AS-03 41 24
2014 AS 35 88
2014 AS-02 46 26
2014 AS-03 23 26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 AS 39 93
2017 AS-01 36 14
2017 AS-02 48 25
2017 AS-03 33 24
2017 AS-04 50 10
2014 AS 39 88
2014 AS-02 38 26
2014 AS-03 50 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 AS 48 93
2017 AS-01 71 14
2017 AS-02 52 25
2017 AS-03 29 24
2017 AS-04 70 10
2014 AS 45 88
2014 AS-02 62 26
2014 AS-03 50 26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 AS 42 93
2017 AS-01 42 14
2017 AS-02 44 25
2017 AS-03 41 24
2014 AS 42 88
2014 AS-01 50 12
2014 AS-02 38 26
2014 AS-03 46 26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 AS 25 93
2017 AS-02 40 25
2017 AS-03 25 24
2014 AS 25 88
2014 AS-02 38 26

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 AS 55 93
2017 AS-01 71 14
2017 AS-02 36 25
2017 AS-03 50 24
2017 AS-04 50 10
2014 AS 55 88
2014 AS-01 42 12
2014 AS-02 58 26
2014 AS-03 58 26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 AS 30 93
2017 AS-01 50 14
2017 AS-02 24 25
2017 AS-03 29 24
2014 AS 26 88
2014 AS-02 35 26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 AS 0 93
2017 AS-01 0 14
2017 AS-02 0 25
2017 AS-03 0 24
2017 AS-04 0 10
2014 AS-01 0 12
2014 AS-02 0 26
2014 AS-05 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 AS 7 93
2017 AS-03 0 24
2017 AS-04 0 10
2014 AS-05 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 AS 6 93
2017 AS-04 0 10
2014 AS 13 88
2014 AS-05 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 AS 47 93
2017 AS-01 58 14
2017 AS-02 48 25
2017 AS-03 50 24
2017 AS-04 60 10
2014 AS 50 88
2014 AS-01 67 12
2014 AS-02 50 26
2014 AS-03 54 26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 AS 21 93
2017 AS-02 24 25
2017 AS-03 33 24
2017 AS-04 0 10
2014 AS 28 88
2014 AS-02 35 26
2014 AS-03 23 26

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 14 93
2017 AS-03 25 24
2014 AS 13 88
2014 AS-02 19 26

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 AS 56 93
2017 AS-02 76 25
2017 AS-03 58 24
2017 AS-04 70 10
2014 AS 53 88
2014 AS-01 42 12
2014 AS-02 54 26
2014 AS-03 65 26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 AS 24 93
2017 AS-02 24 25
2017 AS-03 33 24
2017 AS-04 0 10
2014 AS 31 88
2014 AS-01 42 12
2014 AS-02 31 26
2014 AS-03 23 26
2014 AS-05 50 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 AS 10 93
2017 AS-01 0 14
2017 AS-03 21 24
2017 AS-04 0 10
2014 AS 15 88
2014 AS-01 0 12
2014 AS-02 19 26
2014 AS-03 19 26

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 AS 9 93
2017 AS-01 0 14
2017 AS-02 20 25
2017 AS-04 0 10
2014 AS 14 88
2014 AS-02 23 26
2014 AS-03 19 26
2014 AS-05 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 AS 10 93
2017 AS-01 0 14
2017 AS-03 21 24
2017 AS-04 0 10
2014 AS 13 88
2014 AS-01 0 12
2014 AS-02 19 26
2014 AS-03 19 26

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 AS-01 0 14
2017 AS-02 0 25
2017 AS-03 0 24
2017 AS-04 0 10
2014 AS-01 0 12
2014 AS-02 0 26
2014 AS-03 0 26

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 AS 12 93
2014 AS 19 88
2014 AS-02 19 26
2014 AS-03 27 26

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 5 93
2017 AS-01 0 14
2017 AS-04 0 10
2014 AS 7 88
2014 AS-01 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 AS 28 93
2017 AS-01 43 14
2017 AS-03 29 24
2014 AS 28 88
2014 AS-02 27 26
2014 AS-03 23 26

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 AS 8 92
2017 AS-04 0 10
2014 AS 17 86
2014 AS-03 35 26

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 AS 17 92
2017 AS-02 20 25
2014 AS 19 86
2014 AS-03 27 26

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 AS 8 92
2017 AS-04 0 10
2014 AS 13 86
2014 AS-03 19 26

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 AS 8 92
2014 AS 10 86

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 AS 11 92
2017 AS-01 0 14
2017 AS-02 20 25
2014 AS 9 86
2014 AS-01 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 12 92
2017 AS-01 0 14
2014 AS 9 86
2014 AS-01 0 12
2014 AS-02 19 26

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 15 92
2017 AS-03 21 24
2014 AS 7 86

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 AS-02 0 25
2017 AS-03 0 24
2014 AS 9 86
2014 AS-01 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 AS 12 92
2017 AS-02 20 25
2017 AS-04 0 10
2014 AS 16 86
2014 AS-03 23 26

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 AS 24 92
2017 AS-02 24 25
2017 AS-03 33 24
2014 AS 29 86
2014 AS-02 38 26
2014 AS-03 23 26

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 6 92
2017 AS-01 0 14
2014 AS 8 86

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 AS 36 92
2017 AS-01 43 14
2017 AS-02 44 25
2017 AS-03 33 24
2014 AS 44 86
2014 AS-01 58 12
2014 AS-02 54 26
2014 AS-03 27 26

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 AS 0 92
2017 AS-01 0 14
2017 AS-02 0 25
2017 AS-03 0 24
2017 AS-04 0 10
2014 AS-01 0 12
2014 AS-02 0 26

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 AS 51 92
2017 AS-01 50 14
2017 AS-02 52 25
2017 AS-03 41 24
2017 AS-04 90 10
2014 AS 57 86
2014 AS-01 58 12
2014 AS-02 65 26
2014 AS-03 54 26

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 AS 0 92
2017 AS-01 0 14
2017 AS-02 0 25
2017 AS-03 0 24
2017 AS-04 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 11 92
2017 AS-04 0 10
2014 AS 15 86
2014 AS-01 0 12
2014 AS-03 23 26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 88 12 93
2017 AS-01 93 7 14
2017 AS-02 80 20 25
2017 AS-03 83 17 24
2017 AS-04 90 10 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 19 17 11 6 20 7 53 24 414
2017 AS-01 25 22 14 7 4 19 8 66 15 83
2017 AS-02 18 13 16 16 9 18 10 44 34 116
2017 AS-03 18 26 15 11 3 21 6 60 20 90
2017 AS-04 16 11 23 16 9 20 5 37 33 44
2017 AS-05 16 25 17 9 5 19 9 57 20 36
2017 AS-06 42 16 5 11 0 26 0 79 14 19
2017 AS-07 20 20 21 0 13 26 0 54 18 15
2014 AS 20 20 20 4 6 27 4 58 14 424
2014 AS-01 29 15 18 3 5 25 6 64 11 80
2014 AS-02 19 16 21 2 8 30 4 53 16 122
2014 AS-03 15 22 24 5 5 27 2 52 15 97
2014 AS-04 20 29 18 0 4 20 9 69 6 45
2014 AS-05 16 32 13 8 0 32 0 69 12 38
2014 AS-06 25 25 15 5 5 25 0 67 13 20
2014 AS-07 18 18 27 0 0 27 9 57 0 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 30 17 8 5 6 1 68 14 413
2017 AS-01 39 30 14 7 1 8 0 75 9 83
2017 AS-02 30 28 20 9 9 3 2 61 18 115
2017 AS-03 37 28 13 10 2 9 1 72 13 90
2017 AS-04 30 27 18 9 5 7 5 64 15 44
2017 AS-05 31 36 23 5 5 0 0 66 11 36
2017 AS-06 42 42 5 11 0 0 0 84 11 19
2017 AS-07 39 34 7 7 7 7 0 79 14 15
2014 AS 32 30 19 4 3 10 1 71 8 424
2014 AS-01 41 28 11 4 4 11 1 79 9 80
2014 AS-02 31 29 23 4 4 7 1 66 9 122
2014 AS-03 24 33 25 5 1 12 0 65 7 97
2014 AS-04 36 24 16 4 2 16 2 73 8 45
2014 AS-05 37 32 24 0 0 8 0 74 0 38
2014 AS-06 25 55 10 0 0 10 0 89 0 20
2014 AS-07 55 27 9 0 0 9 0 90 0 11
2011 AS 35 34 17 4 2 9 0 75 7 671
2011 AS-01 31 33 22 5 1 9 0 70 6 148
2011 AS-02 38 34 16 3 2 7 0 78 5 211
2011 AS-03 28 39 16 5 3 9 0 73 9 132
2011 AS-04 29 35 15 6 2 12 0 74 9 65
2011 AS-05 47 33 5 5 2 9 0 87 8 58
2011 AS-06 29 36 18 4 0 14 0 75 4 28
2011 AS-07 46 19 23 4 0 8 0 71 4 26
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 38 42 7 6 3 1 2 83 10 414
2017 AS-01 37 37 9 6 7 1 2 77 14 83
2017 AS-02 34 47 7 8 3 2 0 82 10 116
2017 AS-03 41 36 10 8 2 1 3 80 10 90
2017 AS-04 28 57 5 7 2 0 2 86 9 44
2017 AS-05 38 47 6 5 0 0 3 88 6 36
2017 AS-06 42 42 0 0 0 5 11 100 0 19
2017 AS-07 72 28 0 0 0 0 0 100 0 15
2014 AS 36 49 10 3 1 1 1 86 4 424
2014 AS-01 31 51 10 5 1 1 0 84 6 80
2014 AS-02 38 44 11 4 1 1 1 84 5 122
2014 AS-03 34 51 13 1 1 0 0 85 2 97
2014 AS-04 24 58 7 4 2 4 0 86 7 45
2014 AS-05 45 45 3 5 0 0 3 92 5 38
2014 AS-06 55 40 0 0 0 5 0 100 0 20
2014 AS-07 36 55 0 0 0 0 9 100 0 11
2011 AS 36 46 9 5 2 2 2 85 7 669
2011 AS-01 27 49 8 9 2 2 3 80 11 148
2011 AS-02 35 45 12 3 1 3 1 83 4 210
2011 AS-03 44 42 8 3 3 0 0 85 6 131
2011 AS-04 31 61 6 2 0 0 0 92 2 64
2011 AS-05 47 40 3 7 3 0 0 86 10 58
2011 AS-06 45 34 3 3 0 7 7 92 4 29
2011 AS-07 31 46 8 4 0 0 12 87 4 26
2008 AS 36 47 7 6 2 1 2 85 8 555
2008 AS-01 30 48 6 10 3 1 2 80 13 108
2008 AS-02 33 45 9 8 2 1 2 81 10 191
2008 AS-03 35 50 8 5 1 1 1 86 6 110
2008 AS-04 41 57 0 2 0 0 0 98 2 44
2008 AS-05 48 40 8 0 2 2 0 89 2 48
2008 AS-06 24 57 5 0 5 5 5 89 5 21
2008 AS-07 58 29 0 4 0 0 8 95 5 24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 16 25 21 5 5 21 7 57 14 414
2017 AS-01 23 19 22 4 4 24 5 59 10 83
2017 AS-02 12 30 21 3 4 22 7 59 11 116
2017 AS-03 18 24 23 7 5 17 7 54 16 90
2017 AS-04 12 14 18 9 11 20 16 40 32 44
2017 AS-05 20 19 25 6 0 22 8 56 9 36
2017 AS-06 16 47 11 0 5 16 5 80 7 19
2017 AS-07 14 33 13 13 0 20 7 64 18 15
2014 AS 14 23 24 7 4 21 7 52 14 424
2014 AS-01 15 23 24 5 3 25 6 55 11 80
2014 AS-02 16 25 27 4 4 17 7 53 11 122
2014 AS-03 6 26 27 10 6 22 3 43 22 97
2014 AS-04 16 18 20 16 2 13 16 47 25 45
2014 AS-05 18 21 21 3 0 29 8 62 4 38
2014 AS-06 30 20 15 0 0 25 10 78 0 20
2014 AS-07 18 18 27 0 9 9 18 50 13 11
2011 AS 12 21 25 6 6 24 7 47 17 669
2011 AS-01 13 24 25 5 5 22 6 51 14 148
2011 AS-02 10 18 26 5 8 25 8 42 19 210
2011 AS-03 10 23 25 8 8 20 6 44 22 131
2011 AS-04 8 23 30 6 3 22 8 44 13 64
2011 AS-05 17 22 19 9 3 24 5 56 17 58
2011 AS-06 17 7 28 0 0 45 3 47 0 29
2011 AS-07 19 19 23 4 0 23 12 59 6 26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 49 30 9 1 1 8 2 88 2 414
2017 AS-01 50 25 11 1 1 8 4 85 3 83
2017 AS-02 48 30 11 1 1 9 0 86 2 116
2017 AS-03 47 27 9 2 1 11 3 86 4 90
2017 AS-04 41 43 5 2 0 7 2 93 2 44
2017 AS-05 55 39 0 0 0 5 0 100 0 36
2017 AS-06 53 26 5 0 0 5 11 94 0 19
2017 AS-07 80 7 7 0 0 0 7 93 0 15
2014 AS 46 27 15 2 1 7 1 81 4 424
2014 AS-01 46 29 13 1 0 10 1 85 1 80
2014 AS-02 49 25 18 2 1 4 1 78 3 122
2014 AS-03 40 31 13 4 3 8 0 78 8 97
2014 AS-04 38 31 18 2 0 11 0 78 3 45
2014 AS-05 47 29 11 3 0 8 3 85 3 38
2014 AS-06 75 20 0 0 0 5 0 100 0 20
2014 AS-07 73 0 18 0 0 0 9 80 0 11
2011 AS 47 27 12 2 1 10 2 83 3 670
2011 AS-01 45 28 12 1 0 9 3 84 2 148
2011 AS-02 45 26 9 2 1 15 1 85 4 211
2011 AS-03 49 26 11 5 2 7 1 81 7 131
2011 AS-04 48 36 13 0 0 3 0 87 0 64
2011 AS-05 47 22 17 2 2 10 0 77 4 58
2011 AS-06 45 31 10 0 3 7 3 85 4 29
2011 AS-07 58 15 15 0 0 4 8 83 0 26
2008 AS 41 37 11 2 1 8 2 85 3 555
2008 AS-01 34 40 13 3 0 8 2 82 3 108
2008 AS-02 39 36 10 2 1 10 2 86 3 191
2008 AS-03 41 37 14 3 0 5 1 83 3 110
2008 AS-04 50 36 7 0 2 5 0 90 2 44
2008 AS-05 50 38 8 0 0 4 0 91 0 48
2008 AS-06 33 38 10 0 5 10 5 83 6 21
2008 AS-07 46 21 13 4 0 8 8 80 5 24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 41 33 10 2 1 11 2 85 4 412
2017 AS-01 42 27 13 1 0 13 4 83 1 83
2017 AS-02 35 38 11 3 2 12 0 82 5 114
2017 AS-03 39 30 12 2 1 13 3 82 4 90
2017 AS-04 37 38 9 2 0 11 2 87 3 44
2017 AS-05 50 42 0 3 3 3 0 94 6 36
2017 AS-06 58 26 0 0 0 5 11 100 0 19
2017 AS-07 61 26 0 7 0 0 7 93 7 15
2014 AS 40 31 14 2 2 11 1 80 4 424
2014 AS-01 43 26 13 1 3 14 1 81 4 80
2014 AS-02 40 27 19 3 1 9 1 75 5 122
2014 AS-03 35 37 11 4 3 9 0 80 8 97
2014 AS-04 33 38 9 2 0 16 2 86 3 45
2014 AS-05 42 37 8 0 0 11 3 91 0 38
2014 AS-06 65 25 5 0 0 5 0 95 0 20
2014 AS-07 45 18 18 0 0 9 9 78 0 11
2011 AS 37 32 15 2 1 11 2 79 3 669
2011 AS-01 34 35 14 1 0 13 3 82 2 148
2011 AS-02 36 30 13 2 1 16 1 80 4 211
2011 AS-03 40 30 18 2 2 9 1 77 3 131
2011 AS-04 33 45 17 2 2 2 0 79 3 64
2011 AS-05 36 34 21 3 0 5 0 75 4 58
2011 AS-06 45 24 10 7 3 7 3 77 12 29
2011 AS-07 52 20 16 0 0 4 8 82 0 25
2008 AS 34 31 15 8 2 8 2 72 12 553
2008 AS-01 25 34 16 12 2 10 1 67 16 108
2008 AS-02 36 31 15 8 3 7 2 72 11 190
2008 AS-03 31 32 16 7 5 9 1 69 13 111
2008 AS-04 36 36 11 9 0 7 0 78 10 44
2008 AS-05 53 23 15 0 2 4 2 82 2 47
2008 AS-06 33 33 10 10 0 10 5 78 11 21
2008 AS-07 33 29 13 13 0 4 8 71 14 24
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 7 93 413
2017 AS-01 10 90 83
2017 AS-02 6 94 115
2017 AS-03 9 91 90
2017 AS-04 11 89 44
2017 AS-06 0 100 19
2014 AS 5 95 423
2014 AS-01 6 94 80
2014 AS-02 6 94 122
2014 AS-06 0 100 20

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 AS 44 30
2014 AS 27 22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 AS 86 30
2014 AS 73 22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 AS 0 30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 AS 0 30

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 AS 0 30
2014 AS 0 22

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 AS 20 30
2014 AS 0 22

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 AS 17 30
2014 AS 0 22

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 AS 36 30
2014 AS 32 22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 AS 30 30
2014 AS 27 22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 AS 0 30
2014 AS 0 22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 AS 0 30

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 AS 17 30

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 AS 0 30

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 AS 27 30

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 AS 0 30
2014 AS 0 22

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 AS 26 30
2014 AS 41 22

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 AS 30 30
2014 AS 23 22

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 AS 0 30

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 AS 0 30
2014 AS 0 22

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 AS 56 30
2014 AS 50 22

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 0 30
2014 AS 0 22

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 AS 24 30

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 AS 17 30

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 AS 20 30

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 AS 23 30
2014 AS 36 22

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 AS 0 30
2014 AS 0 22

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 AS 66 30
2014 AS 59 22

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 AS 0 30

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 73 27 30

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 22 21 20 2 1 26 7 65 5 414
2017 AS-01 26 21 15 2 0 29 6 73 4 83
2017 AS-02 19 15 25 4 1 25 11 53 8 116
2017 AS-03 21 25 20 1 1 25 7 68 3 90
2017 AS-04 23 20 20 2 0 27 7 66 3 44
2017 AS-05 25 28 8 3 0 28 8 83 4 36
2017 AS-06 42 26 11 0 0 21 0 87 0 19
2017 AS-07 13 28 20 0 7 26 7 61 10 15
2014 AS 22 16 24 1 2 31 4 59 5 424
2014 AS-01 28 8 25 1 3 30 6 55 6 80
2014 AS-02 22 14 27 1 1 30 4 55 3 122
2014 AS-03 16 21 23 3 1 35 2 57 7 97
2014 AS-04 22 29 24 0 2 16 7 66 3 45
2014 AS-05 26 8 21 0 0 45 0 62 0 38
2014 AS-06 30 30 10 0 0 25 5 86 0 20
2014 AS-07 18 9 27 0 0 27 18 50 0 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 32 16 3 1 10 1 78 4 414
2017 AS-01 38 31 11 2 0 15 2 84 3 83
2017 AS-02 38 27 21 6 1 8 0 70 7 116
2017 AS-03 35 34 19 0 1 10 1 78 1 90
2017 AS-04 39 25 11 5 0 14 7 80 6 44
2017 AS-05 36 42 16 0 0 5 0 83 0 36
2017 AS-06 42 47 11 0 0 0 0 89 0 19
2017 AS-07 53 34 7 0 7 0 0 87 7 15
2014 AS 35 27 20 2 1 14 1 73 4 424
2014 AS-01 43 15 24 4 1 13 1 67 6 80
2014 AS-02 33 30 22 1 1 13 0 72 3 122
2014 AS-03 27 32 19 2 1 19 1 73 4 97
2014 AS-04 31 31 16 2 2 13 4 76 5 45
2014 AS-05 42 26 18 0 0 13 0 79 0 38
2014 AS-06 45 35 10 0 0 10 0 89 0 20
2014 AS-07 55 9 27 0 0 9 0 70 0 11
2011 AS 40 36 12 2 1 10 0 84 3 668
2011 AS-01 44 31 13 2 1 10 0 83 3 147
2011 AS-02 40 36 11 2 1 10 0 84 4 210
2011 AS-03 35 42 9 2 2 11 0 86 4 132
2011 AS-04 38 33 14 2 2 11 0 80 4 63
2011 AS-05 45 36 7 2 0 10 0 90 2 58
2011 AS-06 31 41 10 0 0 17 0 88 0 29
2011 AS-07 42 35 19 0 0 4 0 80 0 26
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 24 22 14 18 0 2 46 32 412
2017 AS-01 20 29 18 10 18 2 4 51 29 82
2017 AS-02 22 23 19 14 19 0 3 46 34 116
2017 AS-03 20 25 24 13 17 0 1 46 30 90
2017 AS-04 18 21 36 9 14 0 2 40 23 44
2017 AS-05 25 14 25 22 15 0 0 38 37 36
2017 AS-06 33 11 6 22 28 0 0 44 50 18
2017 AS-07 13 33 21 13 20 0 0 46 33 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 19 31 27 13 8 0 1 51 21 412
2017 AS-01 25 37 18 11 7 0 2 63 18 83
2017 AS-02 15 27 30 16 10 0 1 43 27 116
2017 AS-03 28 28 28 7 10 0 0 56 17 89
2017 AS-04 21 35 16 23 5 0 0 56 28 43
2017 AS-05 11 36 41 8 3 0 0 48 11 36
2017 AS-06 11 37 32 21 0 0 0 47 21 19
2017 AS-07 0 20 54 13 13 0 0 20 26 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 21 34 26 11 5 0 2 56 17 410
2017 AS-01 34 27 19 15 1 1 2 63 17 83
2017 AS-02 16 32 27 13 9 0 3 50 23 115
2017 AS-03 22 35 26 9 6 0 3 58 15 89
2017 AS-04 19 32 32 7 7 0 2 53 14 43
2017 AS-05 22 34 38 3 3 0 0 56 5 36
2017 AS-06 11 67 22 0 0 0 0 78 0 18
2017 AS-07 0 61 13 20 7 0 0 61 26 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 27 26 21 15 7 1 3 56 23 412
2017 AS-01 36 21 18 10 6 4 6 63 17 83
2017 AS-02 21 29 13 22 10 0 4 53 34 116
2017 AS-03 32 26 23 12 6 0 1 59 18 89
2017 AS-04 25 18 32 18 5 0 2 45 23 44
2017 AS-05 20 37 30 11 3 0 0 56 14 36
2017 AS-06 33 33 22 6 6 0 0 67 11 18
2017 AS-07 14 26 26 20 13 0 0 41 33 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 25 12 4 2 0 9 80 7 411
2017 AS-01 51 21 11 2 2 1 11 82 5 83
2017 AS-02 47 23 12 5 1 0 13 79 7 116
2017 AS-03 53 20 8 9 1 0 9 81 11 89
2017 AS-04 45 30 14 0 2 0 9 82 3 43
2017 AS-05 53 33 6 3 3 0 3 89 6 36
2017 AS-06 17 44 33 0 0 0 6 65 0 18
2017 AS-07 26 34 26 0 13 0 0 61 13 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 32 30 20 12 5 0 0 63 17 411
2017 AS-01 40 25 18 6 7 1 1 67 14 81
2017 AS-02 33 28 18 17 4 0 0 60 22 116
2017 AS-03 31 27 24 16 2 0 0 58 18 90
2017 AS-04 37 32 14 11 5 0 2 70 16 44
2017 AS-05 28 34 22 11 5 0 0 62 16 36
2017 AS-06 22 50 17 6 6 0 0 72 11 18
2017 AS-07 13 47 33 7 0 0 0 61 7 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 34 18 7 5 1 2 70 12 411
2017 AS-01 41 34 15 1 2 1 5 80 4 81
2017 AS-02 29 34 19 5 9 2 3 66 14 116
2017 AS-03 29 35 22 9 3 1 1 65 12 90
2017 AS-04 25 34 20 14 5 0 2 61 19 44
2017 AS-05 50 25 6 16 3 0 0 75 19 36
2017 AS-06 33 50 6 6 6 0 0 83 11 18
2017 AS-07 47 33 13 7 0 0 0 80 7 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 28 34 20 12 4 1 1 64 16 411
2017 AS-01 39 27 15 11 4 4 1 69 16 81
2017 AS-02 28 33 22 11 4 1 2 62 16 116
2017 AS-03 31 33 21 12 2 0 1 65 14 90
2017 AS-04 21 32 25 7 11 0 5 55 19 44
2017 AS-05 28 42 11 20 0 0 0 69 20 36
2017 AS-06 11 61 11 11 6 0 0 72 17 18
2017 AS-07 8 39 39 7 7 0 0 47 13 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 32 17 10 5 0 1 67 15 411
2017 AS-01 43 33 10 10 4 1 0 77 14 82
2017 AS-02 27 37 16 10 9 0 1 65 19 116
2017 AS-03 36 22 30 10 1 0 1 59 11 89
2017 AS-04 25 34 16 16 7 0 2 61 23 44
2017 AS-05 48 25 8 11 8 0 0 73 19 36
2017 AS-06 39 56 0 6 0 0 0 94 6 18
2017 AS-07 26 47 26 0 0 0 0 74 0 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 29 34 19 13 4 0 1 64 17 412
2017 AS-01 25 43 18 8 5 0 0 69 13 82
2017 AS-02 30 30 16 18 3 1 3 62 21 116
2017 AS-03 30 38 18 9 3 1 1 70 12 90
2017 AS-04 28 32 25 7 5 0 2 62 12 43
2017 AS-05 33 23 22 14 9 0 0 56 22 36
2017 AS-06 32 42 11 16 0 0 0 74 16 19
2017 AS-07 14 20 46 13 7 0 0 34 20 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 62 17 10 6 3 0 3 81 9 412
2017 AS-01 60 21 9 5 1 1 4 85 6 83
2017 AS-02 53 17 20 3 5 0 3 72 8 116
2017 AS-03 69 17 6 3 2 0 3 89 6 89
2017 AS-04 57 16 7 16 0 0 5 76 17 44
2017 AS-05 64 22 3 8 3 0 0 86 11 36
2017 AS-06 89 11 0 0 0 0 0 100 0 18
2017 AS-07 74 7 7 13 0 0 0 80 13 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 70 13 8 4 2 0 3 86 6 412
2017 AS-01 75 8 4 5 4 1 4 88 9 83
2017 AS-02 67 17 6 3 4 0 3 87 7 116
2017 AS-03 69 11 11 3 1 0 4 84 5 89
2017 AS-04 66 9 16 0 2 0 7 81 2 44
2017 AS-05 74 15 3 6 0 0 3 91 6 36
2017 AS-06 67 11 17 6 0 0 0 78 6 18
2017 AS-07 79 14 0 7 0 0 0 93 7 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 52 28 9 6 3 0 1 82 9 412
2017 AS-01 63 23 6 5 2 0 1 87 7 83
2017 AS-02 49 32 10 4 5 0 0 81 9 116
2017 AS-03 52 24 12 4 4 0 3 78 9 90
2017 AS-04 50 25 11 7 2 0 5 79 9 44
2017 AS-05 52 28 8 9 3 0 0 80 11 36
2017 AS-06 65 24 6 6 0 0 0 88 6 17
2017 AS-07 33 67 0 0 0 0 0 100 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 61 19 8 7 4 0 2 82 10 413
2017 AS-01 72 12 8 2 4 0 1 85 6 82
2017 AS-02 62 20 7 7 3 0 1 83 10 116
2017 AS-03 54 24 9 7 3 0 3 81 10 90
2017 AS-04 53 20 5 11 7 0 5 76 19 44
2017 AS-05 56 20 14 5 5 0 0 75 11 36
2017 AS-06 68 16 5 11 0 0 0 84 11 19
2017 AS-07 74 20 0 7 0 0 0 93 7 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 55 9 5 2 1 0 27 89 5 413
2017 AS-01 58 6 0 1 0 0 35 98 2 83
2017 AS-02 58 8 3 2 1 0 29 93 4 115
2017 AS-03 64 5 1 0 1 0 29 97 2 90
2017 AS-04 50 5 14 0 0 0 32 80 0 44
2017 AS-05 64 14 3 11 0 0 8 85 12 36
2017 AS-06 26 42 11 11 5 0 5 72 17 19
2017 AS-07 14 39 33 0 7 0 7 58 7 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 75 12 4 1 1 0 7 93 2 410
2017 AS-01 76 10 4 0 1 0 10 95 1 82
2017 AS-02 73 15 2 3 2 0 6 93 5 116
2017 AS-03 74 10 7 0 0 0 9 93 0 88
2017 AS-04 77 9 5 0 0 0 9 95 0 44
2017 AS-05 80 9 8 3 0 0 0 89 3 36
2017 AS-06 78 6 11 0 0 0 6 88 0 18
2017 AS-07 67 33 0 0 0 0 0 100 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 65 16 9 3 3 0 4 84 6 412
2017 AS-01 54 18 11 4 8 1 5 76 13 83
2017 AS-02 58 19 14 3 3 0 3 80 6 115
2017 AS-03 71 16 8 2 0 0 3 90 2 90
2017 AS-04 64 16 9 5 2 0 5 83 7 44
2017 AS-05 86 6 3 5 0 0 0 92 5 36
2017 AS-06 83 11 6 0 0 0 0 94 0 18
2017 AS-07 79 14 7 0 0 0 0 93 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 47 30 14 4 2 0 3 79 6 414
2017 AS-01 46 31 11 2 2 1 6 83 5 83
2017 AS-02 41 33 15 5 3 0 4 77 8 116
2017 AS-03 48 24 19 3 2 0 3 75 6 90
2017 AS-04 41 38 11 7 2 0 0 80 9 44
2017 AS-05 53 27 14 5 0 0 0 80 5 36
2017 AS-06 68 16 11 5 0 0 0 84 5 19
2017 AS-07 61 33 7 0 0 0 0 93 0 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 13 32 37 13 4 0 0 46 17 414
2017 AS-01 20 36 27 13 2 0 1 57 16 83
2017 AS-02 8 29 42 15 7 0 0 37 21 116
2017 AS-03 18 31 37 11 3 0 0 49 14 90
2017 AS-04 21 32 27 16 5 0 0 53 20 44
2017 AS-05 3 45 44 5 3 0 0 48 8 36
2017 AS-06 11 37 32 16 5 0 0 47 21 19
2017 AS-07 0 20 61 13 7 0 0 20 20 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 10 16 43 21 9 0 0 31 26 414
2017 AS-01 6 10 38 33 9 1 2 45 16 83
2017 AS-02 10 19 48 13 9 0 0 23 29 116
2017 AS-03 12 14 40 25 10 0 0 34 26 90
2017 AS-04 16 14 34 18 19 0 0 37 29 44
2017 AS-05 8 14 49 23 6 0 0 29 22 36
2017 AS-06 11 16 53 21 0 0 0 21 26 19
2017 AS-07 0 33 53 14 0 0 0 14 33 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 45 11 6 2 2 0 81 8 413
2017 AS-01 32 38 14 7 5 4 0 73 12 83
2017 AS-02 34 45 11 6 2 2 0 81 8 116
2017 AS-03 30 49 12 6 1 2 0 81 7 89
2017 AS-04 36 46 7 5 5 0 2 84 9 44
2017 AS-05 44 38 12 5 0 0 0 83 5 36
2017 AS-06 42 58 0 0 0 0 0 100 0 19
2017 AS-07 41 39 0 13 0 7 0 86 14 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 25 42 13 12 7 1 0 67 19 414
2017 AS-01 28 34 17 16 4 2 0 63 20 83
2017 AS-02 22 43 14 13 7 1 0 66 20 116
2017 AS-03 25 42 13 12 7 1 0 68 19 90
2017 AS-04 30 41 5 14 11 0 0 71 25 44
2017 AS-05 14 50 25 5 5 0 0 64 11 36
2017 AS-06 26 53 0 5 16 0 0 79 21 19
2017 AS-07 41 53 0 0 7 0 0 93 7 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 23 77 414
2017 AS-01 14 86 83
2017 AS-02 20 80 116
2017 AS-03 35 65 90
2017 AS-04 23 77 44
2017 AS-05 25 75 36
2014 AS 16 84 424
2014 AS-01 19 81 80
2014 AS-02 17 83 122
2014 AS-03 23 77 97
2014 AS-06 0 100 20
2014 AS-07 0 100 11

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 AS 82 18 94
2017 AS-01 92 8 12
2017 AS-02 61 39 23
2017 AS-03 88 12 32
2017 AS-04 80 20 10
2014 AS 84 16 70
2014 AS-01 87 13 15
2014 AS-02 96 4 23
2014 AS-03 77 23 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 60 30 3 4 1 3 0 92 5 77
2017 AS-01 55 18 9 9 9 0 0 73 18 11
2017 AS-02 36 43 7 7 0 7 0 85 8 14
2017 AS-03 75 21 0 0 0 4 0 100 0 28
2014 AS 59 31 3 7 0 0 0 90 7 59
2014 AS-01 69 23 0 8 0 0 0 92 8 13
2014 AS-02 59 37 5 0 0 0 0 95 0 22
2014 AS-03 59 35 0 6 0 0 0 94 6 17
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 25 16 10 10 3 1 36 64 414
2017 AS-01 37 21 18 10 8 2 4 39 61 83
2017 AS-02 35 23 14 12 13 2 2 36 64 116
2017 AS-03 35 21 20 10 10 4 0 37 63 90
2017 AS-04 34 32 14 11 4 2 2 36 64 44
2017 AS-05 38 25 15 12 11 0 0 38 62 36
2017 AS-06 32 42 5 11 11 0 0 32 68 19
2017 AS-07 20 33 28 0 20 0 0 20 80 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 18 252
2017 AS-01 25 48
2017 AS-02 14 71
2017 AS-03 22 55
2017 AS-04 11 27
2017 AS-05 9 21
2017 AS-06 23 13
2017 AS-07 25 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 29 252
2017 AS-01 27 48
2017 AS-02 29 71
2017 AS-03 35 55
2017 AS-04 26 27
2017 AS-05 20 21
2017 AS-06 31 13
2017 AS-07 41 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AS 23 252
2017 AS-01 19 48
2017 AS-02 33 71
2017 AS-03 18 55
2017 AS-04 18 27
2017 AS-05 28 21
2017 AS-06 15 13
2017 AS-07 25 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 AS 39 252
2017 AS-01 37 48
2017 AS-02 34 71
2017 AS-03 42 55
2017 AS-04 37 27
2017 AS-05 60 21
2017 AS-06 38 13
2017 AS-07 33 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 AS 6 252
2017 AS-01 4 48
2017 AS-02 4 71
2017 AS-03 7 55
2017 AS-04 4 27
2017 AS-05 14 21
2017 AS-06 8 13
2017 AS-07 8 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 AS 48 252
2017 AS-01 46 48
2017 AS-02 49 71
2017 AS-03 49 55
2017 AS-04 45 27
2017 AS-05 33 21
2017 AS-06 62 13
2017 AS-07 59 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 AS 6 57 12 6 4 14 253
2017 AS-01 10 56 8 2 8 15 48
2017 AS-02 3 62 13 10 1 11 71
2017 AS-03 7 51 13 4 7 18 55
2017 AS-04 15 56 11 4 0 15 27
2017 AS-05 4 49 22 14 0 10 22
2017 AS-06 0 62 8 0 8 23 13
2017 AS-07 0 59 16 8 0 16 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 14 28 13 13 18 3 11 49 36 254
2017 AS-01 21 31 10 12 15 2 8 58 30 48
2017 AS-02 14 31 10 11 22 3 8 51 38 71
2017 AS-03 11 15 16 22 20 5 11 31 50 55
2017 AS-04 12 15 11 15 15 4 29 40 44 27
2017 AS-05 14 30 27 4 19 4 0 47 25 22
2017 AS-06 15 54 0 8 15 0 8 75 25 13
2017 AS-07 0 57 8 16 8 0 10 64 27 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 6 10 11 22 43 3 5 17 71 253
2017 AS-01 12 10 10 27 36 0 4 24 65 48
2017 AS-02 6 11 8 25 40 4 6 19 72 71
2017 AS-03 0 11 13 24 43 6 4 12 74 54
2017 AS-04 8 4 15 18 41 0 15 14 69 27
2017 AS-05 4 4 18 4 65 4 0 9 72 22
2017 AS-06 0 23 15 8 54 0 0 23 62 13
2017 AS-07 0 8 8 34 49 0 0 8 84 12
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