2017 Public Service Employee Survey Results for Statistics Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 48 5 11 4 0 0 79 15 1551
2017 Non-supervisor 40 43 4 9 4 0 0 84 12 2664
2014 Supervisor 33 49 5 10 2 0 0 82 13 1418
2014 Non-supervisor 40 44 5 8 2 0 0 84 11 2541
2011 Supervisor 47 42 3 6 1 0 0 90 7 1726
2011 Non-supervisor 47 40 4 6 2 0 0 87 8 2780
2008 Supervisor 53 39 3 5 1 0 0 91 6 1759
2008 Non-supervisor 51 38 4 5 2 0 0 89 7 3070

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 26 4 3 1 0 0 92 4 1551
2017 Non-supervisor 71 20 4 3 1 1 0 92 4 2666
2014 Supervisor 65 25 4 3 1 0 1 91 4 1419
2014 Non-supervisor 70 21 4 2 1 0 0 92 4 2540
2011 Supervisor 72 21 3 3 1 0 0 93 4 1723
2011 Non-supervisor 72 21 4 2 1 0 0 93 3 2770
2008 Supervisor 72 20 4 3 1 0 0 92 4 1755
2008 Non-supervisor 72 20 3 4 1 0 0 92 5 3064

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 27 6 9 3 0 0 81 12 1550
2017 Non-supervisor 63 21 6 7 3 0 0 84 10 2665
2014 Supervisor 50 28 8 10 3 0 0 78 14 1419
2014 Non-supervisor 58 24 7 8 3 0 0 83 11 2539
2011 Supervisor 53 26 8 10 3 0 0 79 13 1724
2011 Non-supervisor 58 22 7 9 3 0 1 82 12 2777
2008 Supervisor 56 22 7 11 4 0 0 78 15 1758
2008 Non-supervisor 62 21 6 8 3 0 1 83 11 3065

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 37 7 10 6 0 0 77 16 1551
2017 Non-supervisor 44 35 8 8 5 0 0 79 13 2665
2014 Supervisor 45 38 7 7 4 0 0 83 11 1418
2014 Non-supervisor 47 35 7 8 3 0 0 82 11 2538
2011 Supervisor 49 39 6 4 2 0 0 88 6 1717
2011 Non-supervisor 44 38 8 6 3 0 0 83 9 2771

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 43 10 11 4 0 0 75 15 1549
2017 Non-supervisor 30 40 12 11 5 0 1 71 17 2667
2014 Supervisor 31 43 14 9 3 0 0 73 12 1417
2014 Non-supervisor 30 41 12 11 5 0 1 72 16 2536
2011 Supervisor 33 44 12 7 2 0 1 78 10 1722
2011 Non-supervisor 32 38 14 8 5 0 2 73 13 2775
2008 Supervisor 30 43 15 8 3 0 1 74 11 1756
2008 Non-supervisor 32 39 13 9 4 0 2 72 14 3071

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 42 7 6 1 0 0 86 7 1550
2017 Non-supervisor 37 40 11 8 4 0 0 78 11 2666
2014 Supervisor 40 43 9 6 2 0 0 83 8 1418
2014 Non-supervisor 30 43 14 7 4 0 0 74 11 2543
2011 Supervisor 46 40 8 4 1 0 0 86 6 1723
2011 Non-supervisor 34 40 14 7 4 0 0 75 11 2776
2008 Supervisor 44 41 8 5 2 0 0 85 7 1758
2008 Non-supervisor 31 41 13 9 5 0 0 73 14 3067

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 39 5 5 1 0 0 89 6 1549
2017 Non-supervisor 41 41 9 7 3 0 0 81 10 2664
2014 Supervisor 45 43 6 4 1 0 0 88 6 1418
2014 Non-supervisor 35 43 10 8 4 0 0 78 12 2540
2011 Supervisor 48 42 7 3 1 0 0 90 4 1721
2011 Non-supervisor 35 43 10 7 4 0 0 78 12 2777
2008 Supervisor 46 44 5 3 1 0 0 90 5 1759
2008 Non-supervisor 33 44 10 7 5 0 0 77 13 3070

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 34 5 3 1 0 0 90 5 1547
2017 Non-supervisor 51 34 8 5 1 0 0 85 6 2662
2014 Supervisor 49 38 8 3 1 0 0 88 4 1417
2014 Non-supervisor 47 37 9 4 2 1 0 85 6 2540

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 35 8 8 4 0 0 80 12 1549
2017 Non-supervisor 51 31 9 5 3 0 1 82 8 2666
2014 Supervisor 41 37 11 7 3 0 1 79 10 1418
2014 Non-supervisor 47 33 11 4 3 1 2 82 7 2537
2011 Supervisor 46 37 8 5 3 0 1 84 9 1724
2011 Non-supervisor 48 33 10 4 3 1 2 83 7 2778

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 25 11 13 11 2 11 60 28 1548
2017 Non-supervisor 28 19 13 8 7 4 19 62 20 2664
2014 Supervisor 26 25 14 12 11 2 12 58 26 1419
2014 Non-supervisor 26 22 13 8 7 4 20 63 20 2538
2011 Supervisor 27 25 12 14 10 2 10 58 28 1724
2011 Non-supervisor 29 19 12 8 7 3 21 64 21 2783
2008 Supervisor 27 24 11 14 12 1 9 58 30 1755
2008 Non-supervisor 32 21 11 8 7 4 17 67 19 3069

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 45 8 6 2 0 0 85 7 1548
2017 Non-supervisor 33 45 11 6 4 0 0 78 10 2665
2014 Supervisor 33 48 10 6 2 0 0 81 9 1419
2014 Non-supervisor 28 47 13 8 4 0 0 75 12 2544
2011 Supervisor 40 44 10 5 2 0 0 84 7 1721
2011 Non-supervisor 32 42 14 7 4 0 0 74 11 2776
2008 Supervisor 42 42 9 5 2 0 0 84 7 1751
2008 Non-supervisor 32 42 14 8 5 0 0 73 13 3050

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 39 14 11 5 0 0 70 17 1549
2017 Non-supervisor 33 37 13 9 6 1 0 71 16 2664
2014 Supervisor 26 41 16 12 5 0 0 67 17 1420
2014 Non-supervisor 28 40 16 10 5 0 0 69 15 2540
2011 Supervisor 25 46 13 11 5 0 0 71 16 1726
2011 Non-supervisor 28 40 15 10 6 1 1 69 16 2776

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 46 10 7 3 0 0 80 10 1547
2017 Non-supervisor 36 42 10 8 3 0 0 78 11 2663

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 41 5 3 1 0 0 91 4 1548
2017 Non-supervisor 45 41 8 3 3 0 0 86 6 2659
2014 Supervisor 48 41 7 3 1 0 0 89 4 1419
2014 Non-supervisor 41 43 10 4 1 1 0 85 5 2540
2011 Supervisor 48 41 8 2 1 0 0 89 3 1727
2011 Non-supervisor 40 44 9 4 2 1 0 85 6 2778
2008 Supervisor 52 38 6 3 1 0 0 90 4 1753
2008 Non-supervisor 43 41 9 4 2 1 0 85 6 3067

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 41 11 8 5 0 0 76 13 1544
2017 Non-supervisor 34 39 13 8 6 0 0 73 14 2663

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 37 6 2 1 0 0 92 2 1549
2017 Non-supervisor 48 37 9 3 2 0 0 85 5 2664
2014 Supervisor 59 33 6 1 1 0 0 92 2 1420
2014 Non-supervisor 53 34 10 2 1 0 0 87 3 2538
2011 Supervisor 59 33 7 1 0 0 0 92 1 1724
2011 Non-supervisor 54 34 8 2 1 0 0 88 4 2779

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 43 6 7 2 0 0 85 9 1548
2017 Non-supervisor 33 39 13 8 5 0 1 74 13 2665
2014 Supervisor 33 45 11 8 3 0 0 78 11 1420
2014 Non-supervisor 25 44 14 11 5 1 1 70 15 2539
2011 Supervisor 39 43 9 7 3 0 0 82 9 1725
2011 Non-supervisor 28 42 15 8 5 1 1 71 14 2770

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 36 8 6 3 0 0 83 9 1546
2017 Non-supervisor 39 37 13 6 4 1 0 77 11 2659
2014 Supervisor 38 41 11 7 3 0 0 79 10 1420
2014 Non-supervisor 34 39 15 8 4 0 0 73 12 2538

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 39 11 7 3 0 0 78 11 1545
2017 Non-supervisor 38 39 12 6 3 0 1 79 9 2661
2014 Supervisor 33 42 14 8 3 0 0 75 11 1420
2014 Non-supervisor 35 40 14 6 3 1 0 76 10 2541
2011 Supervisor 38 44 10 6 1 0 0 83 7 1714
2011 Non-supervisor 39 39 11 5 2 2 1 81 8 2777

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 41 9 5 1 0 0 86 6 1546
2017 Non-supervisor 41 40 10 5 3 0 0 82 8 2663
2014 Supervisor 36 47 10 5 1 0 0 83 6 1417
2014 Non-supervisor 38 41 13 6 3 0 0 79 9 2543
2011 Supervisor 44 43 8 4 1 0 0 88 4 1726
2011 Non-supervisor 37 44 11 5 3 0 0 81 8 2784
2008 Supervisor 47 42 7 4 1 0 0 88 5 1755
2008 Non-supervisor 38 42 10 6 3 0 0 81 9 3062

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 39 18 10 6 0 1 66 16 1551
2017 Non-supervisor 56 32 8 3 1 0 1 89 4 2670
2014 Supervisor 26 38 20 9 5 0 0 65 15 1420
2014 Non-supervisor 54 33 9 3 1 0 0 87 4 2542
2011 Supervisor 23 39 21 11 6 0 0 62 17 1724
2011 Non-supervisor 48 36 11 3 2 0 0 84 4 2780
2008 Supervisor 23 38 22 11 6 0 1 61 17 1759
2008 Non-supervisor 46 37 12 3 1 0 1 83 5 3065

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 24 40 21 6 0 1 27 32 1543
2017 Non-supervisor 6 15 32 24 16 2 5 43 22 2649
2014 Supervisor 8 27 41 19 5 0 1 24 34 1417
2014 Non-supervisor 5 18 35 25 12 1 4 39 24 2536
2011 Supervisor 9 25 42 17 6 0 1 23 34 1724
2011 Non-supervisor 6 19 32 23 13 2 5 38 27 2773
2008 Supervisor 6 23 40 23 6 0 1 30 30 1755
2008 Non-supervisor 5 17 34 26 13 1 4 41 23 3068

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 11 30 34 17 1 2 53 16 1536
2017 Non-supervisor 4 8 21 28 27 4 8 62 14 2642
2014 Supervisor 5 16 34 29 12 2 2 42 22 1412
2014 Non-supervisor 4 10 25 30 20 5 5 56 16 2529
2011 Supervisor 6 16 31 31 13 1 2 45 23 1720
2011 Non-supervisor 6 12 21 27 22 5 7 56 20 2767
2008 Supervisor 4 12 25 35 20 1 2 57 17 1751
2008 Non-supervisor 4 9 18 31 28 5 6 65 14 3058

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 24 35 20 8 1 2 28 36 1541
2017 Non-supervisor 7 14 29 21 17 4 8 43 24 2643
2014 Supervisor 16 28 33 16 6 1 1 22 45 1414
2014 Non-supervisor 10 19 31 19 12 3 6 34 32 2534
2011 Supervisor 14 25 36 17 6 1 2 24 39 1722
2011 Non-supervisor 10 19 27 19 13 4 7 36 33 2767
2008 Supervisor 9 20 37 24 9 1 1 33 29 1754
2008 Non-supervisor 7 16 28 23 15 4 7 43 25 3062

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 17 40 26 9 0 1 36 23 1537
2017 Non-supervisor 3 7 26 32 25 2 5 61 11 2636
2014 Supervisor 6 19 41 24 8 0 1 32 26 1410
2014 Non-supervisor 3 9 28 35 21 2 4 59 12 2529
2011 Supervisor 6 17 40 28 8 1 1 36 23 1719
2011 Non-supervisor 4 9 28 31 21 2 6 56 14 2767
2008 Supervisor 4 15 41 29 9 0 1 39 19 1756
2008 Non-supervisor 4 8 27 32 23 1 5 59 13 3065

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 29 34 14 8 0 1 22 44 1543
2017 Non-supervisor 7 14 25 22 22 3 7 49 23 2642
2014 Supervisor 20 32 33 10 4 0 1 14 53 1414
2014 Non-supervisor 8 18 28 22 16 3 5 41 28 2533
2011 Supervisor 15 29 35 14 5 1 1 19 45 1723
2011 Non-supervisor 8 15 26 23 18 3 7 46 26 2764
2008 Supervisor 15 31 33 15 6 1 1 21 46 1754
2008 Non-supervisor 7 15 25 24 22 2 6 50 23 3056

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 18 34 25 11 1 2 37 28 1540
2017 Non-supervisor 7 12 24 23 21 5 8 51 21 2642
2014 Supervisor 8 19 37 26 8 1 2 35 28 1416
2014 Non-supervisor 4 13 24 27 20 6 7 53 20 2532
2011 Supervisor 8 19 37 23 8 1 3 33 29 1719
2011 Non-supervisor 7 14 23 23 18 6 10 49 24 2763
2008 Supervisor 12 26 34 18 7 1 2 26 38 1753
2008 Non-supervisor 8 16 24 22 18 5 8 46 26 3062

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 22 39 17 8 1 2 26 35 1544
2017 Non-supervisor 7 14 29 21 17 5 6 43 24 2648
2014 Supervisor 13 25 36 17 6 1 2 24 39 1417
2014 Non-supervisor 7 16 31 21 14 5 5 39 26 2537
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 25 5 6 2 0 0 87 8 1549
2017 Non-supervisor 66 20 5 5 2 0 1 87 8 2666
2014 Supervisor 62 24 6 6 2 0 0 86 9 1420
2014 Non-supervisor 68 19 5 5 3 0 1 87 8 2542
2011 Supervisor 61 24 6 7 2 0 0 85 9 1718
2011 Non-supervisor 61 21 6 7 2 0 2 84 10 2773
2008 Supervisor 62 22 5 8 3 0 0 84 11 1752
2008 Non-supervisor 63 19 6 6 4 0 3 84 10 3067

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 36 10 7 4 3 5 78 11 1549
2017 Non-supervisor 33 27 12 6 5 8 9 72 13 2664
2014 Supervisor 39 38 10 6 3 2 3 80 10 1420
2014 Non-supervisor 36 27 13 6 5 7 7 73 12 2542

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 30 5 5 3 0 0 87 8 1550
2017 Non-supervisor 50 28 8 7 4 2 1 80 12 2666
2014 Supervisor 58 30 6 4 2 0 0 88 6 1420
2014 Non-supervisor 49 30 8 6 4 2 0 81 10 2544

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 42 8 10 3 0 0 79 13 1546
2017 Non-supervisor 38 33 12 8 5 3 1 74 13 2664
2014 Supervisor 31 47 11 8 3 1 0 79 11 1420
2014 Non-supervisor 33 39 11 8 3 4 1 76 12 2539
2011 Supervisor 32 44 10 9 4 1 0 77 13 1726
2011 Non-supervisor 31 36 13 9 5 4 1 71 15 2777
2008 Supervisor 32 42 11 10 4 1 1 75 14 1756
2008 Non-supervisor 30 35 12 10 6 5 2 71 16 3066

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 33 11 10 5 3 0 74 15 1549
2017 Non-supervisor 26 24 14 9 7 18 2 63 20 2665
2014 Supervisor 36 34 14 7 4 4 1 74 12 1420
2014 Non-supervisor 25 28 15 8 5 15 3 66 16 2538
2011 Supervisor 39 31 12 8 5 4 2 74 13 1721
2011 Non-supervisor 25 25 15 9 9 15 2 61 21 2775
2008 Supervisor 40 33 11 7 4 3 1 77 12 1756
2008 Non-supervisor 25 25 15 9 8 15 3 61 20 3065

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 37 15 13 6 7 4 63 21 1551
2017 Non-supervisor 15 18 16 10 7 28 5 51 26 2664
2014 Supervisor 18 37 17 14 5 6 4 61 21 1419
2014 Non-supervisor 14 19 18 11 6 25 6 49 25 2540

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 35 5 4 1 0 0 90 5 1549
2017 Non-supervisor 55 31 6 4 2 0 0 87 7 2663
2014 Supervisor 53 37 6 3 1 0 0 90 4 1420
2014 Non-supervisor 53 34 6 5 2 0 0 87 6 2539
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 37 9 7 3 0 0 80 11 1549
2017 Non-supervisor 47 34 9 5 4 1 1 82 9 2664
2014 Supervisor 41 40 10 7 2 0 0 81 9 1421
2014 Non-supervisor 46 35 9 6 3 0 1 82 9 2545
2011 Supervisor 38 40 12 6 3 1 1 79 10 1719
2011 Non-supervisor 42 34 11 6 4 1 1 78 11 2780
2008 Supervisor 33 38 13 10 5 0 1 72 15 1757
2008 Non-supervisor 38 34 12 8 6 1 1 73 15 3070

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 30 9 5 3 1 0 84 7 1548
2017 Non-supervisor 55 27 8 3 3 2 1 85 6 2666
2014 Supervisor 52 31 9 4 2 1 0 84 7 1420
2014 Non-supervisor 53 29 9 3 2 2 1 85 6 2545
2011 Supervisor 47 33 10 6 3 1 0 81 9 1723
2011 Non-supervisor 50 29 10 5 3 3 1 82 8 2778
2008 Supervisor 45 33 10 6 3 2 0 80 9 1757
2008 Non-supervisor 48 28 11 5 5 3 1 78 11 3072

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 32 7 7 2 0 0 84 10 1547
2017 Non-supervisor 51 30 9 6 3 1 0 82 9 2667
2014 Supervisor 48 36 7 5 3 0 0 85 8 1420
2014 Non-supervisor 48 33 8 5 3 1 0 83 9 2544
2011 Supervisor 45 36 9 7 3 0 0 82 10 1719
2011 Non-supervisor 46 32 9 7 4 1 1 79 11 2776
2008 Supervisor 45 34 9 7 4 0 0 79 11 1758
2008 Non-supervisor 43 32 10 8 6 1 1 76 14 3071

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 81 13 2 2 1 0 0 94 3 1547
2017 Non-supervisor 81 12 3 2 1 0 1 94 3 2663
2014 Supervisor 83 11 3 2 1 0 0 94 3 1420
2014 Non-supervisor 79 13 2 2 1 0 1 94 4 2543
2011 Supervisor 80 14 3 2 1 0 0 94 3 1723
2011 Non-supervisor 78 13 3 3 2 0 1 93 4 2779
2008 Supervisor 83 9 2 3 2 0 1 93 5 1754
2008 Non-supervisor 81 10 3 3 2 0 1 92 5 3064

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 23 5 3 2 2 3 90 5 1549
2017 Non-supervisor 62 20 5 3 2 3 4 89 6 2657
2014 Supervisor 59 25 7 2 2 2 4 89 4 1420
2014 Non-supervisor 60 21 5 3 2 4 5 89 6 2543
2011 Supervisor 57 26 6 4 3 2 3 87 6 1723
2011 Non-supervisor 55 24 6 4 3 2 5 86 7 2778

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 25 6 4 3 1 0 88 7 1547
2017 Non-supervisor 61 25 6 3 3 1 1 87 6 2662

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 23 9 4 2 1 0 85 6 1548
2017 Non-supervisor 61 23 8 3 3 2 0 86 6 2666

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 28 8 6 3 0 0 84 8 1545
2017 Non-supervisor 58 26 8 4 4 0 0 84 8 2661
2014 Supervisor 53 32 8 4 3 0 0 85 7 1420
2014 Non-supervisor 57 28 7 5 3 0 0 85 8 2542
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 34 11 7 3 4 10 76 11 1547
2014 Supervisor 29 35 14 7 2 4 9 74 10 1421

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 36 12 7 3 4 0 78 10 1551
2017 Non-supervisor 37 31 12 5 4 11 0 76 10 2661
2014 Supervisor 33 41 13 5 2 6 0 79 7 1422
2014 Non-supervisor 32 32 13 5 3 14 1 75 9 2536
2011 Supervisor 30 35 17 7 4 7 0 71 12 1724
2011 Non-supervisor 27 30 18 6 4 14 1 67 11 2762

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 40 14 10 4 1 0 72 14 1547
2017 Non-supervisor 36 32 15 8 5 4 0 71 13 2664
2014 Supervisor 27 39 18 12 4 1 0 67 16 1421
2014 Non-supervisor 30 34 17 9 5 5 0 68 14 2536
2011 Supervisor 24 40 17 11 6 2 0 66 17 1722
2011 Non-supervisor 26 34 19 9 7 5 1 63 17 2762
2008 Supervisor 28 42 16 9 4 2 0 71 13 1758
2008 Non-supervisor 30 34 17 8 5 5 1 68 14 3069

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 40 18 13 5 3 0 63 18 1544
2017 Non-supervisor 27 32 16 10 5 10 0 66 16 2660
2014 Supervisor 18 38 21 15 4 4 0 59 20 1419
2014 Non-supervisor 22 32 19 9 5 13 1 62 16 2535
2011 Supervisor 15 41 19 14 5 6 0 59 20 1725
2011 Non-supervisor 17 32 20 11 6 13 1 58 19 2775
2008 Supervisor 15 43 22 12 4 5 0 61 17 1754
2008 Non-supervisor 18 35 18 10 5 14 1 62 18 3063

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 37 15 10 6 3 0 68 17 1550
2017 Non-supervisor 30 30 14 11 7 8 0 66 19 2666
2014 Supervisor 25 37 18 11 5 4 0 65 17 1421
2014 Non-supervisor 26 31 18 10 6 8 0 63 17 2536
2011 Supervisor 26 39 16 9 6 3 0 68 15 1720
2011 Non-supervisor 24 35 16 9 6 9 1 65 17 2776
2008 Supervisor 25 42 14 8 5 5 0 71 13 1754
2008 Non-supervisor 23 33 16 9 7 11 1 64 18 3066

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 42 14 15 7 1 0 64 22 1548
2017 Non-supervisor 26 33 15 13 7 6 0 63 21 2662
2014 Supervisor 18 40 18 14 7 2 0 60 22 1419
2014 Non-supervisor 21 35 19 12 6 6 0 60 19 2535
2011 Supervisor 15 44 16 17 6 1 0 60 24 1720
2011 Non-supervisor 19 36 18 14 7 6 0 59 22 2773
2008 Supervisor 19 47 14 13 5 1 0 67 19 1757
2008 Non-supervisor 21 38 16 14 7 5 0 62 22 3070
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 46 12 8 2 0 0 79 9 1546
2017 Non-supervisor 36 42 13 5 2 2 0 80 7 2662
2014 Supervisor 33 46 13 6 2 1 0 79 8 1419
2014 Non-supervisor 33 41 15 6 2 3 0 77 8 2539
2011 Supervisor 28 45 15 8 3 1 0 74 11 1721
2011 Non-supervisor 29 40 17 6 3 4 0 73 10 2765

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 41 9 2 1 1 0 88 2 1547
2017 Non-supervisor 42 38 10 2 1 5 1 86 3 2657
2014 Supervisor 40 45 8 2 1 3 1 88 3 1416
2014 Non-supervisor 39 40 11 2 1 7 1 85 3 2525
2011 Supervisor 42 40 12 3 1 3 0 84 4 1715
2011 Non-supervisor 36 38 12 3 1 8 1 82 4 2769

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 39 10 5 2 2 0 83 7 1544
2017 Non-supervisor 34 36 12 7 4 4 2 75 12 2661
2014 Supervisor 42 40 10 4 2 1 0 83 6 1418
2014 Non-supervisor 34 38 12 6 3 5 2 77 10 2531
2011 Supervisor 44 37 9 5 2 2 1 84 7 1721
2011 Non-supervisor 35 35 11 7 3 5 2 76 11 2766
2008 Supervisor 41 37 10 7 3 2 1 81 10 1758
2008 Non-supervisor 30 34 13 9 5 6 2 70 16 3074

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 36 18 10 3 3 1 68 14 1543
2017 Non-supervisor 22 31 21 11 6 8 2 58 18 2659
2014 Supervisor 25 37 19 10 3 5 1 66 14 1418
2014 Non-supervisor 19 29 22 11 5 12 3 55 19 2529
2011 Supervisor 23 38 21 9 3 5 1 65 13 1721
2011 Non-supervisor 17 31 23 10 6 11 3 56 18 2765

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 23 19 14 12 10 4 48 30 1546
2017 Non-supervisor 17 23 17 13 11 15 4 49 30 2663
2014 Supervisor 14 24 20 17 12 11 4 44 33 1418
2014 Non-supervisor 15 22 19 13 12 16 4 46 31 2529
2011 Supervisor 15 24 21 13 11 12 4 46 29 1719
2011 Non-supervisor 15 21 18 13 12 16 5 46 32 2770

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 30 8 6 2 0 0 84 8 1549
2017 Non-supervisor 56 25 8 5 2 2 3 85 7 2659
2014 Supervisor 51 31 9 6 2 0 0 83 8 1418
2014 Non-supervisor 56 25 9 4 2 2 2 85 6 2529

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 24 5 2 1 1 1 92 3 1549
2017 Non-supervisor 65 22 5 3 1 2 2 91 4 2663
2014 Supervisor 69 24 4 2 0 1 0 94 2 1416
2014 Non-supervisor 66 23 5 2 1 3 2 93 2 2530
2011 Supervisor 69 22 5 2 0 1 1 92 2 1725
2011 Non-supervisor 66 21 6 2 1 2 3 91 3 2772
2008 Supervisor 71 21 4 1 1 1 1 94 2 1758
2008 Non-supervisor 69 19 6 2 1 1 2 91 3 3070

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 43 13 9 4 1 0 74 13 1547
2017 Non-supervisor 31 35 13 11 6 4 1 69 18 2656
2014 Supervisor 30 41 15 10 4 0 0 71 14 1415
2014 Non-supervisor 28 35 16 11 5 4 1 66 18 2530
2011 Supervisor 34 40 14 8 3 1 0 74 12 1720
2011 Non-supervisor 30 34 15 9 8 3 1 67 18 2777
2008 Supervisor 35 42 11 8 3 1 0 78 11 1755
2008 Non-supervisor 29 37 15 9 7 2 1 68 16 3067

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 34 11 12 9 1 1 68 21 1548
2017 Non-supervisor 24 29 14 13 13 3 3 57 28 2657
2014 Supervisor 25 34 14 17 9 1 1 60 27 1416
2014 Non-supervisor 18 27 15 16 16 3 4 49 35 2531
2011 Supervisor 26 35 13 15 10 1 1 62 25 1723
2011 Non-supervisor 16 25 17 17 19 3 3 43 38 2771
2008 Supervisor 26 37 12 13 10 1 1 65 24 1755
2008 Non-supervisor 19 30 14 16 16 2 2 52 34 3060

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 43 14 7 2 2 0 76 10 1548
2017 Non-supervisor 25 37 18 8 5 6 1 66 14 2660

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 34 9 1 1 3 0 88 2 1547
2017 Non-supervisor 45 35 10 3 2 5 1 84 5 2660
2014 Supervisor 54 35 7 1 0 2 0 91 2 1415
2014 Non-supervisor 50 33 9 2 1 5 0 87 3 2526

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 37 8 3 1 1 0 88 4 1546
2017 Non-supervisor 48 36 9 3 1 2 0 86 5 2659
2014 Supervisor 50 37 9 2 1 1 0 88 3 1417
2014 Non-supervisor 46 36 10 3 1 3 0 85 5 2526
2011 Supervisor 41 43 9 3 2 2 0 86 4 1724
2011 Non-supervisor 38 38 13 4 2 4 0 80 7 2773

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 34 7 2 1 0 0 90 4 1549
2017 Non-supervisor 55 33 7 2 2 0 0 88 4 2662
2014 Supervisor 53 36 7 3 1 1 0 89 4 1416
2014 Non-supervisor 52 35 8 2 1 1 0 88 4 2526
2011 Supervisor 47 40 8 4 1 0 0 87 5 1719
2011 Non-supervisor 44 37 11 4 3 1 0 82 7 2768
2008 Supervisor 46 40 8 4 2 0 0 86 6 1756
2008 Non-supervisor 42 38 11 5 3 1 0 81 8 3072

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 32 12 5 2 0 0 81 7 1545
2017 Non-supervisor 48 32 11 5 3 1 0 81 8 2664
2014 Supervisor 38 39 14 7 1 0 0 77 9 1416
2014 Non-supervisor 40 37 14 6 3 1 0 77 9 2531
2011 Supervisor 45 35 12 5 2 0 0 81 7 1721
2011 Non-supervisor 39 35 15 6 3 1 0 76 9 2773

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 35 10 6 1 0 0 82 7 1549
2017 Non-supervisor 45 36 11 4 3 0 0 81 7 2661
2014 Supervisor 37 39 14 7 2 0 0 77 9 1415
2014 Non-supervisor 39 38 14 6 3 0 0 78 9 2531
2011 Supervisor 41 40 11 6 2 0 0 81 8 1718
2011 Non-supervisor 38 37 14 6 4 1 0 76 10 2768
2008 Supervisor 47 38 8 5 2 0 0 85 7 1751
2008 Non-supervisor 40 39 11 6 3 0 0 79 10 3068

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 26 14 8 4 4 0 74 12 1548
2017 Non-supervisor 38 26 16 9 6 5 0 67 16 2660
2014 Supervisor 38 30 16 9 4 3 0 70 13 1416
2014 Non-supervisor 34 26 18 10 6 4 1 64 17 2531
2011 Supervisor 44 26 14 8 4 4 0 73 12 1720
2011 Non-supervisor 36 26 15 9 8 6 1 66 18 2771
2008 Supervisor 43 27 14 8 4 4 0 73 12 1751
2008 Non-supervisor 34 27 16 10 8 5 1 65 18 3067
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 23 49 28 1548
2017 Non-supervisor 25 40 35 2667
2014 Supervisor 23 44 33 1416
2014 Non-supervisor 24 42 34 2532
2011 Supervisor 24 49 28 1722
2011 Non-supervisor 26 42 32 2780

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 14 55 21 4 0 7 352
2017 Non-supervisor 12 41 25 3 12 7 666
2014 Supervisor 20 54 18 4 9999 4 325
2014 Non-supervisor 11 41 25 10 9999 13 589
2011 Supervisor 21 49 20 4 9999 6 404
2011 Non-supervisor 15 37 26 6 9999 17 704
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 10 90 1549
2017 Non-supervisor 12 88 2662
2014 Supervisor 10 90 1412
2014 Non-supervisor 12 88 2526

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 151
2017 Non-supervisor 44 322
2014 Supervisor 48 145
2014 Non-supervisor 50 291

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 61 151
2017 Non-supervisor 65 322
2014 Supervisor 54 145
2014 Non-supervisor 61 291

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 151
2017 Non-supervisor 2 322
2014 Supervisor 17 145
2014 Non-supervisor 2 291

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 322
2014 Supervisor 0 145
2014 Non-supervisor 0 291

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 322
2014 Non-supervisor 2 291

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 322
2014 Supervisor 3 145
2014 Non-supervisor 3 291

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 151
2017 Non-supervisor 5 322
2014 Non-supervisor 5 291

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 151
2017 Non-supervisor 32 324
2014 Supervisor 38 145
2014 Non-supervisor 28 292

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 29 151
2017 Non-supervisor 38 324
2014 Supervisor 35 145
2014 Non-supervisor 31 292

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 151
2017 Non-supervisor 43 324
2014 Supervisor 36 145
2014 Non-supervisor 37 292

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 151
2017 Non-supervisor 33 324
2014 Supervisor 43 145
2014 Non-supervisor 40 292

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 151
2017 Non-supervisor 24 324
2014 Supervisor 22 145
2014 Non-supervisor 25 292

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 52 151
2017 Non-supervisor 52 324
2014 Supervisor 66 145
2014 Non-supervisor 58 292

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 151
2017 Non-supervisor 26 324
2014 Supervisor 38 145
2014 Non-supervisor 30 292

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 151
2014 Non-supervisor 3 292

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 151
2017 Non-supervisor 11 324
2014 Non-supervisor 12 292

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 151
2017 Non-supervisor 10 324
2014 Supervisor 12 145
2014 Non-supervisor 11 292

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 151
2017 Non-supervisor 45 324
2014 Supervisor 42 145
2014 Non-supervisor 41 292

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 151
2017 Non-supervisor 19 324
2014 Supervisor 25 145
2014 Non-supervisor 22 292

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 151
2017 Non-supervisor 11 324
2014 Supervisor 7 145
2014 Non-supervisor 16 292

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 59 151
2017 Non-supervisor 55 323
2014 Supervisor 60 145
2014 Non-supervisor 48 291

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 151
2017 Non-supervisor 25 323
2014 Supervisor 35 145
2014 Non-supervisor 27 291

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 151
2017 Non-supervisor 8 323
2014 Supervisor 12 145
2014 Non-supervisor 8 291

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 151
2017 Non-supervisor 15 323
2014 Supervisor 10 145
2014 Non-supervisor 10 291

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 151
2017 Non-supervisor 7 323
2014 Supervisor 10 145
2014 Non-supervisor 10 291

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 151
2017 Non-supervisor 5 323
2014 Non-supervisor 3 291

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 151
2017 Non-supervisor 10 323
2014 Supervisor 18 145
2014 Non-supervisor 13 291

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 151
2017 Non-supervisor 9 323
2014 Supervisor 12 145
2014 Non-supervisor 13 291

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 151
2017 Non-supervisor 29 323
2014 Supervisor 22 145
2014 Non-supervisor 28 291

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 144
2017 Non-supervisor 11 306
2014 Supervisor 14 141
2014 Non-supervisor 16 281

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 144
2017 Non-supervisor 26 306
2014 Supervisor 18 141
2014 Non-supervisor 21 281

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 144
2017 Non-supervisor 10 306
2014 Supervisor 16 141
2014 Non-supervisor 11 281

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 144
2017 Non-supervisor 10 306
2014 Supervisor 12 141
2014 Non-supervisor 9 281

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 144
2017 Non-supervisor 11 306
2014 Supervisor 13 141
2014 Non-supervisor 10 281

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 144
2017 Non-supervisor 10 306
2014 Supervisor 17 141
2014 Non-supervisor 8 281

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 144
2017 Non-supervisor 19 306
2014 Supervisor 10 141
2014 Non-supervisor 18 281

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 144
2017 Non-supervisor 13 306
2014 Supervisor 6 141
2014 Non-supervisor 11 281

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 144
2017 Non-supervisor 9 306
2014 Supervisor 8 141
2014 Non-supervisor 11 281

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 144
2017 Non-supervisor 25 306
2014 Supervisor 20 141
2014 Non-supervisor 23 281

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 144
2017 Non-supervisor 10 306
2014 Supervisor 11 141
2014 Non-supervisor 8 281

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 144
2017 Non-supervisor 46 306
2014 Supervisor 39 141
2014 Non-supervisor 44 281

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 144
2017 Non-supervisor 44 306
2014 Supervisor 43 141
2014 Non-supervisor 49 281

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 144
2017 Non-supervisor 12 306
2014 Supervisor 9 141
2014 Non-supervisor 10 281

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 98 2 151
2017 Non-supervisor 94 6 325

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 22 15 4 2 25 6 69 10 1549
2017 Non-supervisor 19 16 15 4 4 32 10 61 13 2658
2014 Supervisor 23 24 15 4 2 26 7 69 9 1416
2014 Non-supervisor 16 16 15 4 3 35 11 59 14 2526

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 36 10 3 2 5 1 84 5 1545
2017 Non-supervisor 36 31 12 3 3 12 2 78 7 2657
2014 Supervisor 39 37 12 3 1 7 1 83 4 1415
2014 Non-supervisor 31 32 15 3 2 16 2 76 6 2525
2011 Supervisor 48 39 7 3 1 2 0 89 4 1722
2011 Non-supervisor 42 35 10 3 2 7 0 83 5 2767
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 51 8 5 1 1 4 86 6 1550
2017 Non-supervisor 22 49 13 8 3 3 2 75 11 2663
2014 Supervisor 26 56 10 3 1 0 3 85 4 1416
2014 Non-supervisor 21 51 13 7 2 3 3 76 10 2528
2011 Supervisor 27 55 9 4 1 0 4 86 5 1720
2011 Non-supervisor 23 52 13 5 3 2 2 78 8 2772
2008 Supervisor 31 49 10 4 1 1 4 84 6 1759
2008 Non-supervisor 22 49 12 9 4 3 2 75 13 3075

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 27 18 4 3 27 7 62 10 1544
2017 Non-supervisor 12 24 20 5 3 29 7 57 12 2663
2014 Supervisor 10 25 23 5 2 25 9 54 11 1415
2014 Non-supervisor 10 23 21 6 3 27 10 53 14 2525
2011 Supervisor 10 27 23 4 3 26 7 56 11 1718
2011 Non-supervisor 10 24 21 6 4 27 7 52 16 2761

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 33 6 2 1 7 4 91 3 1547
2017 Non-supervisor 43 29 10 1 1 14 2 86 3 2665
2014 Supervisor 43 37 9 1 0 7 4 89 2 1415
2014 Non-supervisor 39 31 11 2 1 13 4 84 3 2527
2011 Supervisor 43 33 9 2 1 8 4 86 3 1723
2011 Non-supervisor 37 32 12 2 1 14 3 82 4 2766
2008 Supervisor 44 34 9 2 1 7 4 87 3 1759
2008 Non-supervisor 38 32 10 2 1 14 2 84 4 3073

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 34 8 2 1 8 3 88 3 1547
2017 Non-supervisor 36 29 11 2 1 18 2 82 4 2659
2014 Supervisor 37 39 10 2 0 8 3 86 3 1414
2014 Non-supervisor 33 31 13 2 1 16 4 79 4 2524
2011 Supervisor 39 34 11 2 1 8 4 84 4 1717
2011 Non-supervisor 31 31 14 3 1 16 3 78 5 2756
2008 Supervisor 43 32 11 4 1 5 3 82 6 1760
2008 Non-supervisor 37 30 12 4 2 13 3 79 7 3070
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 5 95 1542
2017 Non-supervisor 6 94 2660
2014 Supervisor 3 97 1415
2014 Non-supervisor 5 95 2522

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 79
2017 Non-supervisor 39 160
2014 Supervisor 36 39
2014 Non-supervisor 37 133

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 77 79
2017 Non-supervisor 82 160
2014 Supervisor 82 39
2014 Non-supervisor 74 133

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 79
2017 Non-supervisor 6 160

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 79
2017 Non-supervisor 0 160
2014 Supervisor 0 39
2014 Non-supervisor 0 133

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 160
2014 Non-supervisor 6 133

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 79
2017 Non-supervisor 3 160
2014 Non-supervisor 8 133

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 79
2017 Non-supervisor 8 160
2014 Non-supervisor 9 133

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 78
2017 Non-supervisor 23 159
2014 Supervisor 18 39
2014 Non-supervisor 22 133

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 78
2017 Non-supervisor 25 159
2014 Supervisor 20 39
2014 Non-supervisor 18 133

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 13 159
2014 Non-supervisor 9 133

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 159
2014 Supervisor 0 39
2014 Non-supervisor 6 133

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 78
2017 Non-supervisor 21 159
2014 Supervisor 26 39
2014 Non-supervisor 19 133

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 78
2017 Non-supervisor 25 159
2014 Supervisor 28 39
2014 Non-supervisor 19 133

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 78
2017 Non-supervisor 7 159
2014 Non-supervisor 5 133

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 78
2017 Non-supervisor 13 159
2014 Non-supervisor 14 133

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 78

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 78
2017 Non-supervisor 21 159
2014 Non-supervisor 22 133

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 78
2017 Non-supervisor 0 159

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 78
2017 Non-supervisor 17 159
2014 Supervisor 46 39
2014 Non-supervisor 25 133

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 28 78
2017 Non-supervisor 32 160
2014 Supervisor 44 39
2014 Non-supervisor 28 133

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 78
2017 Non-supervisor 12 160
2014 Supervisor 18 39
2014 Non-supervisor 20 133

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 160
2014 Non-supervisor 5 133

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 78
2017 Non-supervisor 12 160
2014 Non-supervisor 10 133

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 160
2014 Non-supervisor 5 133

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 160
2014 Non-supervisor 5 133

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 78
2017 Non-supervisor 6 160
2014 Non-supervisor 12 133

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 78
2017 Non-supervisor 5 160
2014 Non-supervisor 11 133

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 78
2017 Non-supervisor 57 160
2014 Supervisor 43 39
2014 Non-supervisor 49 133

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 155
2014 Supervisor 0 38
2014 Non-supervisor 8 126

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 77
2017 Non-supervisor 17 155
2014 Non-supervisor 14 126

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 155
2014 Non-supervisor 6 126

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 77
2014 Supervisor 0 38

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 155
2014 Supervisor 0 38
2014 Non-supervisor 6 126

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 155

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 77
2017 Non-supervisor 12 155
2014 Non-supervisor 9 126

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 77
2017 Non-supervisor 13 155
2014 Non-supervisor 12 126

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 7 155
2014 Non-supervisor 8 126

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 29 77
2017 Non-supervisor 18 155
2014 Non-supervisor 27 126

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 9 155
2014 Non-supervisor 4 126

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 77
2017 Non-supervisor 47 155
2014 Supervisor 42 38
2014 Non-supervisor 44 126

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 65 77
2017 Non-supervisor 54 155
2014 Supervisor 60 38
2014 Non-supervisor 60 126

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 77

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 77
2017 Non-supervisor 11 155
2014 Supervisor 13 38
2014 Non-supervisor 11 126

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 99 1 79
2017 Non-supervisor 94 6 160

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 20 14 2 1 32 5 73 5 1547
2017 Non-supervisor 20 16 15 2 2 37 9 65 8 2661
2014 Supervisor 23 22 14 1 1 33 7 74 3 1416
2014 Non-supervisor 17 17 15 2 1 39 9 65 7 2523

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 34 9 2 1 8 1 87 3 1544
2017 Non-supervisor 38 30 12 2 2 14 2 81 5 2661
2014 Supervisor 39 37 12 2 0 8 1 84 3 1416
2014 Non-supervisor 33 32 13 2 1 17 2 80 4 2523
2011 Supervisor 51 37 7 1 1 3 0 91 2 1723
2011 Non-supervisor 43 34 10 2 1 9 0 85 4 2761
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 28 14 7 5 0 2 74 12 1547
2017 Non-supervisor 37 26 18 8 8 1 3 65 16 2658

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 25 31 19 14 0 1 36 33 1546
2017 Non-supervisor 28 34 22 10 5 1 2 63 15 2664

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 31 28 15 8 0 1 48 23 1542
2017 Non-supervisor 37 31 17 9 4 0 3 70 13 2653

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 26 28 19 12 0 2 39 32 1546
2017 Non-supervisor 33 27 19 11 6 1 4 63 18 2661

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 30 16 8 5 0 6 68 15 1545
2017 Non-supervisor 56 20 7 3 1 1 12 87 5 2655

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 33 24 11 7 0 0 58 18 1542
2017 Non-supervisor 37 31 17 8 5 0 1 69 13 2654

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 35 22 10 5 0 1 63 15 1543
2017 Non-supervisor 35 33 18 7 4 1 2 70 12 2651

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 38 24 15 7 0 0 55 22 1545
2017 Non-supervisor 33 33 18 8 5 1 2 68 13 2652

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 36 20 10 5 0 1 65 15 1543
2017 Non-supervisor 35 31 18 9 5 1 2 67 14 2653

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 35 21 10 5 1 1 63 15 1542
2017 Non-supervisor 38 33 16 7 4 1 2 73 11 2643

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 24 10 5 4 0 1 81 9 1546
2017 Non-supervisor 54 23 12 5 3 0 3 80 8 2657

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 79 10 4 1 2 0 3 92 4 1542
2017 Non-supervisor 74 11 4 3 3 1 4 90 6 2656

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 28 9 3 2 0 2 86 5 1547
2017 Non-supervisor 63 21 7 3 2 1 3 87 5 2657

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 20 9 4 3 0 2 83 8 1547
2017 Non-supervisor 63 17 7 4 4 1 4 84 8 2659

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 30 11 4 2 0 2 82 7 1543
2017 Non-supervisor 59 6 2 1 0 1 32 95 2 2647

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 17 5 2 1 0 4 92 2 1537
2017 Non-supervisor 71 12 4 1 1 1 12 94 2 2644

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 12 2 1 2 0 2 94 4 1545
2017 Non-supervisor 63 16 7 4 5 1 5 84 9 2659

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 30 9 3 2 0 1 86 5 1543
2017 Non-supervisor 48 28 13 5 2 1 3 79 8 2657

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 28 42 16 6 0 0 36 22 1549
2017 Non-supervisor 18 37 32 8 4 0 1 56 12 2667

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 21 43 22 7 0 0 29 28 1549
2017 Non-supervisor 5 13 35 29 17 1 1 46 19 2661

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 48 14 7 3 3 0 76 10 1549
2017 Non-supervisor 25 40 16 7 4 7 0 70 12 2663

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 44 18 10 5 1 0 67 15 1548
2017 Non-supervisor 26 41 15 8 5 4 0 71 14 2665
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 11 89 1542
2017 Non-supervisor 14 86 2661
2014 Supervisor 8 92 1413
2014 Non-supervisor 12 88 2521

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 78 22 172
2017 Non-supervisor 83 17 364
2014 Supervisor 87 13 106
2014 Non-supervisor 83 17 295

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 29 1 8 4 0 1 87 12 135
2017 Non-supervisor 47 39 5 3 5 0 0 86 8 301
2014 Supervisor 50 41 3 2 3 0 0 91 5 92
2014 Non-supervisor 56 28 5 8 2 1 0 85 10 244
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 23 11 4 3 7 1 57 43 1551
2017 Non-supervisor 51 21 11 5 4 6 2 56 44 2668

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 614
2017 Non-supervisor 21 1081

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 30 614
2017 Non-supervisor 35 1081

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 614
2017 Non-supervisor 19 1081

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 614
2017 Non-supervisor 24 1081

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 614
2017 Non-supervisor 7 1081

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 614
2017 Non-supervisor 43 1081

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 15 64 12 6 1 2 607
2017 Non-supervisor 11 62 12 6 3 5 1044

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 25 15 15 12 3 14 50 32 626
2017 Non-supervisor 17 27 15 16 11 3 11 51 32 1096

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 13 16 13 15 5 29 33 43 625
2017 Non-supervisor 8 16 14 16 18 5 22 33 47 1095
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