2017 Public Service Employee Survey Results for Statistics Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 41 5 7 4 0 0 85 11 883
2017 Non-visible minority 35 46 4 10 4 0 0 81 14 3288
2014 Visible minority 42 44 5 7 2 0 0 86 9 740
2014 Non-visible minority 37 46 5 9 3 0 0 83 12 3136
2011 Visible minority 49 40 4 4 1 0 0 90 6 775
2011 Non-visible minority 47 41 4 7 2 0 0 88 8 3656
2008 Visible minority 51 39 3 5 1 0 0 90 7 733
2008 Non-visible minority 52 38 3 5 2 0 0 90 7 4066

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 21 3 2 1 0 0 94 3 883
2017 Non-visible minority 68 22 4 3 1 0 0 91 4 3290
2014 Visible minority 75 20 3 1 0 0 0 96 1 740
2014 Non-visible minority 67 23 4 3 1 0 1 91 4 3136
2011 Visible minority 76 19 2 2 1 0 1 95 3 768
2011 Non-visible minority 71 22 4 3 1 0 0 93 4 3650
2008 Visible minority 76 18 2 3 1 0 0 94 4 730
2008 Non-visible minority 71 20 4 3 1 0 0 92 5 4058

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 70 21 3 4 2 0 0 91 6 883
2017 Non-visible minority 57 24 7 9 3 0 0 81 12 3288
2014 Visible minority 67 22 3 5 1 0 1 90 6 739
2014 Non-visible minority 53 26 8 10 3 0 0 79 13 3136
2011 Visible minority 69 18 5 5 2 0 1 89 7 774
2011 Non-visible minority 54 25 8 10 3 0 1 79 13 3652
2008 Visible minority 71 20 2 5 2 0 1 91 7 731
2008 Non-visible minority 58 22 7 9 4 0 0 80 13 4062

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 36 8 9 5 0 0 78 14 884
2017 Non-visible minority 43 36 8 9 5 0 0 79 14 3288
2014 Visible minority 48 35 7 8 2 0 0 83 10 740
2014 Non-visible minority 46 36 7 7 4 0 0 82 11 3133
2011 Visible minority 42 40 8 6 3 1 0 83 9 776
2011 Non-visible minority 47 38 7 6 2 0 0 85 8 3637

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 40 13 9 6 0 0 72 16 884
2017 Non-visible minority 31 41 11 12 5 0 1 73 16 3288
2014 Visible minority 32 41 13 9 5 0 0 74 14 738
2014 Non-visible minority 30 42 13 11 4 0 1 73 15 3132
2011 Visible minority 31 42 12 8 5 0 2 75 13 774
2011 Non-visible minority 33 40 13 8 4 0 2 75 12 3652
2008 Visible minority 32 44 11 8 4 0 1 76 12 733
2008 Non-visible minority 31 40 14 9 4 0 1 73 13 4065

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 41 9 7 4 0 0 80 11 882
2017 Non-visible minority 40 41 10 7 3 0 0 81 9 3290
2014 Visible minority 34 43 12 7 3 0 0 78 10 739
2014 Non-visible minority 34 43 13 7 3 0 0 77 10 3138
2011 Visible minority 35 39 15 8 4 0 0 74 12 774
2011 Non-visible minority 39 41 11 6 3 0 0 80 9 3650
2008 Visible minority 32 41 11 10 5 0 0 73 15 734
2008 Non-visible minority 37 41 11 7 4 0 0 78 11 4062

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 41 8 7 4 0 0 82 10 881
2017 Non-visible minority 45 40 7 6 2 0 0 85 8 3288
2014 Visible minority 37 42 9 7 4 0 0 80 11 739
2014 Non-visible minority 39 43 9 6 3 0 0 82 9 3136
2011 Visible minority 36 39 11 8 6 0 1 75 14 774
2011 Non-visible minority 41 43 9 5 3 0 0 84 7 3652
2008 Visible minority 34 44 8 9 6 0 0 78 15 733
2008 Non-visible minority 39 44 8 5 3 0 0 83 9 4067

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 36 9 5 2 0 0 84 7 882
2017 Non-visible minority 54 33 7 4 1 0 0 88 5 3282
2014 Visible minority 44 38 11 5 1 1 0 83 6 739
2014 Non-visible minority 49 37 8 4 1 1 0 87 5 3135

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 35 10 5 4 0 1 82 8 883
2017 Non-visible minority 49 31 8 7 3 0 1 82 10 3288
2014 Visible minority 44 33 13 5 3 1 2 79 8 740
2014 Non-visible minority 45 35 10 4 3 1 1 82 8 3132
2011 Visible minority 44 35 12 4 3 1 1 80 7 776
2011 Non-visible minority 48 34 8 5 3 0 1 84 8 3652

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 21 14 8 9 4 19 59 23 882
2017 Non-visible minority 29 22 12 10 8 3 15 62 23 3287
2014 Visible minority 27 23 12 9 6 4 20 65 19 737
2014 Non-visible minority 26 23 14 9 9 3 16 60 22 3137
2011 Visible minority 27 22 11 7 7 4 22 65 20 775
2011 Non-visible minority 29 21 12 11 9 2 16 61 24 3658
2008 Visible minority 27 21 12 9 8 5 19 62 22 733
2008 Non-visible minority 31 22 11 11 9 3 14 64 23 4063

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 44 10 5 4 0 0 81 9 881
2017 Non-visible minority 35 46 10 6 3 0 0 81 9 3288
2014 Visible minority 33 45 12 5 4 0 0 79 9 741
2014 Non-visible minority 29 48 12 8 3 0 0 77 11 3138
2011 Visible minority 34 40 18 6 2 0 0 74 8 773
2011 Non-visible minority 35 44 11 6 3 0 0 79 10 3649
2008 Visible minority 34 42 12 8 4 0 0 76 12 727
2008 Non-visible minority 36 42 12 7 4 0 0 77 11 4045

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 37 15 10 7 0 0 68 17 882
2017 Non-visible minority 32 38 13 10 6 0 0 71 16 3286
2014 Visible minority 27 42 17 8 5 1 0 70 13 741
2014 Non-visible minority 28 40 16 11 5 0 0 68 16 3136
2011 Visible minority 25 43 15 9 5 1 1 70 15 776
2011 Non-visible minority 27 42 14 10 6 0 0 70 16 3651

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 45 10 5 3 0 0 81 9 882
2017 Non-visible minority 35 44 10 8 3 0 0 79 11 3284

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 40 7 2 2 0 0 89 5 881
2017 Non-visible minority 46 41 7 3 2 0 0 87 5 3282
2014 Visible minority 49 41 7 3 1 1 0 90 3 741
2014 Non-visible minority 42 43 9 3 1 0 0 86 5 3135
2011 Visible minority 48 41 7 2 1 0 0 90 4 775
2011 Non-visible minority 42 43 9 4 1 1 0 86 5 3655
2008 Visible minority 52 37 7 3 1 0 0 89 4 734
2008 Non-visible minority 45 40 8 4 2 1 0 86 6 4058

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 37 14 7 6 0 0 73 13 879
2017 Non-visible minority 34 41 12 9 5 0 0 75 14 3284

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 34 10 2 1 0 0 86 4 884
2017 Non-visible minority 50 38 8 3 1 0 0 88 4 3285
2014 Visible minority 58 32 9 1 1 0 0 90 2 739
2014 Non-visible minority 54 34 9 2 1 0 0 89 3 3135
2011 Visible minority 54 33 9 2 2 0 0 87 3 776
2011 Non-visible minority 56 34 7 2 1 0 0 90 3 3652

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 39 12 7 4 0 1 76 11 884
2017 Non-visible minority 36 41 10 8 4 0 0 78 12 3285
2014 Visible minority 28 46 14 7 4 1 1 75 11 741
2014 Non-visible minority 28 44 13 10 4 0 0 72 15 3136
2011 Visible minority 31 41 16 6 5 1 1 73 10 769
2011 Non-visible minority 32 43 12 8 4 0 0 76 12 3652

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 36 12 7 4 1 0 76 12 882
2017 Non-visible minority 43 37 11 6 4 0 0 80 9 3279
2014 Visible minority 36 41 13 7 3 0 1 77 9 738
2014 Non-visible minority 36 39 13 8 4 0 0 75 11 3138

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 39 12 6 4 0 0 78 10 883
2017 Non-visible minority 39 39 11 7 3 0 1 79 10 3279
2014 Visible minority 36 41 14 6 2 1 0 78 8 741
2014 Non-visible minority 34 41 14 7 3 1 0 75 10 3138
2011 Visible minority 39 40 12 4 2 1 1 81 7 774
2011 Non-visible minority 39 41 10 6 2 1 1 82 7 3643

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 39 10 5 3 0 0 82 8 882
2017 Non-visible minority 42 41 9 5 3 0 0 83 7 3283
2014 Visible minority 42 40 12 4 2 0 0 82 6 741
2014 Non-visible minority 36 44 12 6 2 0 0 80 8 3135
2011 Visible minority 39 43 12 4 1 0 0 83 5 775
2011 Non-visible minority 40 44 9 5 2 0 0 84 7 3660
2008 Visible minority 39 44 8 5 3 0 0 83 8 730
2008 Non-visible minority 42 42 9 5 2 0 0 84 8 4058

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 37 10 2 1 0 1 86 4 884
2017 Non-visible minority 45 34 11 6 3 0 1 79 9 3293
2014 Visible minority 48 37 11 3 1 0 0 85 4 741
2014 Non-visible minority 44 34 13 5 3 0 0 78 8 3138
2011 Visible minority 47 37 11 3 2 0 1 84 5 774
2011 Non-visible minority 38 37 15 6 4 0 0 75 10 3655
2008 Visible minority 43 38 13 4 1 0 0 82 5 733
2008 Non-visible minority 37 37 16 6 3 0 1 74 10 4062

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 15 34 24 11 2 8 39 23 873
2017 Non-visible minority 7 19 35 23 13 1 2 37 26 3277
2014 Visible minority 6 16 37 24 9 2 5 36 24 740
2014 Non-visible minority 6 22 38 22 10 1 2 33 29 3130
2011 Visible minority 8 18 33 20 12 2 7 35 29 772
2011 Non-visible minority 7 22 36 21 10 1 3 32 30 3652
2008 Visible minority 5 15 37 24 10 3 6 37 22 732
2008 Non-visible minority 6 20 36 25 11 1 3 37 26 4062

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 4 7 21 29 22 5 12 60 14 868
2017 Non-visible minority 4 10 25 31 24 3 4 58 15 3269
2014 Visible minority 4 8 26 28 17 7 9 54 15 740
2014 Non-visible minority 4 13 29 30 17 3 3 51 19 3118
2011 Visible minority 5 12 18 27 18 6 12 56 22 770
2011 Non-visible minority 6 14 26 29 19 3 4 51 21 3643
2008 Visible minority 4 7 17 32 23 6 10 66 14 731
2008 Non-visible minority 4 11 22 32 25 3 4 62 15 4051

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 14 28 22 12 5 11 42 25 868
2017 Non-visible minority 9 19 32 20 14 3 4 36 30 3274
2014 Visible minority 9 17 31 18 11 5 8 34 30 738
2014 Non-visible minority 12 24 31 18 10 2 4 29 38 3126
2011 Visible minority 10 15 26 21 13 5 10 40 30 770
2011 Non-visible minority 12 22 31 18 10 2 4 30 36 3646
2008 Visible minority 7 12 29 24 13 6 10 44 22 732
2008 Non-visible minority 8 18 32 23 13 3 4 38 28 4054

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 3 7 27 33 19 2 9 59 11 868
2017 Non-visible minority 4 12 32 29 19 1 2 50 16 3262
2014 Visible minority 3 7 28 34 20 3 6 59 10 736
2014 Non-visible minority 4 14 33 30 15 1 2 47 18 3122
2011 Visible minority 3 7 26 31 20 5 9 58 12 769
2011 Non-visible minority 5 13 34 30 16 1 3 47 18 3643
2008 Visible minority 3 7 26 32 22 2 8 60 11 733
2008 Non-visible minority 4 11 33 31 18 1 2 50 16 4060

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 8 16 29 21 15 3 9 41 26 872
2017 Non-visible minority 10 20 28 19 17 2 4 38 32 3271
2014 Visible minority 9 17 30 20 15 3 6 39 29 737
2014 Non-visible minority 13 24 30 17 11 2 3 29 39 3127
2011 Visible minority 8 14 26 23 16 3 10 45 26 773
2011 Non-visible minority 11 22 30 19 13 2 4 34 35 3641
2008 Visible minority 7 15 25 22 21 3 8 48 25 729
2008 Non-visible minority 10 21 28 21 15 1 3 38 33 4053

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 8 12 23 23 15 7 12 47 25 869
2017 Non-visible minority 7 15 29 24 18 3 5 46 23 3271
2014 Visible minority 5 11 25 25 17 7 9 50 20 740
2014 Non-visible minority 6 16 29 27 15 3 4 45 23 3125
2011 Visible minority 6 12 22 23 16 8 12 50 23 767
2011 Non-visible minority 7 17 29 23 14 3 6 41 26 3642
2008 Visible minority 6 14 25 21 14 7 12 44 25 731
2008 Non-visible minority 10 20 28 21 14 3 5 37 32 4056

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 6 12 29 22 13 6 11 42 23 873
2017 Non-visible minority 9 18 33 19 13 3 3 35 29 3277
2014 Visible minority 8 13 29 24 13 6 8 43 24 739
2014 Non-visible minority 9 21 34 19 10 3 3 31 32 3132
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 69 21 4 3 1 0 1 91 4 880
2017 Non-visible minority 63 22 5 6 3 0 1 86 9 3291
2014 Visible minority 74 16 4 3 1 0 1 91 5 740
2014 Non-visible minority 64 21 5 6 3 0 1 86 9 3138
2011 Visible minority 66 21 5 4 2 0 2 90 5 773
2011 Non-visible minority 60 22 6 8 2 0 1 83 10 3644
2008 Visible minority 68 18 5 3 3 0 2 89 6 727
2008 Non-visible minority 61 20 6 7 4 0 2 83 11 4060

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 28 13 6 5 6 8 73 13 882
2017 Non-visible minority 34 31 11 6 4 6 7 75 12 3288
2014 Visible minority 41 27 12 5 3 5 7 76 10 741
2014 Non-visible minority 36 32 12 6 4 5 5 75 11 3136

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 25 10 6 4 1 0 80 10 881
2017 Non-visible minority 52 30 6 6 4 1 0 84 10 3291
2014 Visible minority 56 27 7 4 4 2 0 84 8 741
2014 Non-visible minority 51 31 8 6 3 1 0 83 9 3139

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 32 12 9 5 3 1 73 14 882
2017 Non-visible minority 37 38 11 8 4 1 1 77 12 3284
2014 Visible minority 36 39 11 7 3 4 1 79 10 741
2014 Non-visible minority 32 43 11 9 3 3 1 77 12 3136
2011 Visible minority 32 36 12 8 4 6 2 74 13 774
2011 Non-visible minority 31 39 12 9 5 2 1 73 14 3655
2008 Visible minority 35 33 11 8 6 6 1 73 14 727
2008 Non-visible minority 30 38 12 10 5 3 2 72 16 4065

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 27 13 9 8 13 3 64 20 883
2017 Non-visible minority 31 28 13 9 6 12 1 68 17 3287
2014 Visible minority 28 27 14 8 4 17 2 68 15 741
2014 Non-visible minority 30 31 14 8 5 10 2 69 14 3135
2011 Visible minority 24 25 17 8 7 16 3 60 19 776
2011 Non-visible minority 31 28 13 8 7 10 2 67 18 3646
2008 Visible minority 26 27 13 7 8 15 3 64 19 726
2008 Non-visible minority 31 29 14 8 6 10 2 68 17 4067

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 20 18 8 6 25 5 54 21 883
2017 Non-visible minority 17 26 15 12 6 19 5 57 24 3289
2014 Visible minority 17 21 18 9 5 24 7 55 20 741
2014 Non-visible minority 15 27 18 13 6 17 5 53 24 3135

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 34 6 4 2 0 0 88 6 881
2017 Non-visible minority 56 32 5 4 2 0 0 88 6 3287
2014 Visible minority 54 35 7 3 1 0 0 89 4 741
2014 Non-visible minority 53 35 6 4 1 0 0 88 6 3136
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 33 8 5 3 1 0 83 8 883
2017 Non-visible minority 45 35 9 7 3 0 0 81 10 3286
2014 Visible minority 49 37 7 5 2 0 1 86 7 741
2014 Non-visible minority 43 37 10 6 3 0 0 81 9 3141
2011 Visible minority 43 35 10 5 4 1 1 80 10 774
2011 Non-visible minority 40 37 11 7 4 1 1 78 11 3651
2008 Visible minority 41 35 9 7 6 1 1 78 13 731
2008 Non-visible minority 35 36 13 9 6 0 1 72 15 4065

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 29 9 3 3 2 1 84 6 883
2017 Non-visible minority 55 28 8 4 3 2 1 85 7 3287
2014 Visible minority 54 28 8 4 1 3 1 86 5 741
2014 Non-visible minority 53 30 9 4 2 2 1 85 6 3140
2011 Visible minority 45 31 11 5 4 3 2 80 9 773
2011 Non-visible minority 50 30 9 5 3 2 1 82 8 3654
2008 Visible minority 46 29 9 5 6 4 2 79 11 731
2008 Non-visible minority 47 30 11 6 4 2 0 79 10 4067

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 31 9 3 4 1 0 84 7 884
2017 Non-visible minority 51 31 8 7 3 0 0 82 10 3286
2014 Visible minority 53 33 7 3 2 1 0 87 5 741
2014 Non-visible minority 47 35 8 6 3 1 0 83 9 3139
2011 Visible minority 45 35 8 6 4 1 1 82 10 776
2011 Non-visible minority 46 33 9 7 4 1 0 80 11 3645
2008 Visible minority 44 33 8 6 7 1 1 79 13 730
2008 Non-visible minority 43 33 10 8 5 1 0 77 13 4068

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 81 13 2 2 1 0 0 95 3 883
2017 Non-visible minority 81 12 3 2 1 0 0 94 3 3283
2014 Visible minority 81 15 1 1 1 0 1 97 1 740
2014 Non-visible minority 80 12 3 2 2 0 1 93 4 3139
2011 Visible minority 77 16 3 2 1 0 1 94 3 776
2011 Non-visible minority 79 13 3 3 1 0 1 93 4 3653
2008 Visible minority 85 10 1 1 2 0 1 95 4 728
2008 Non-visible minority 81 10 3 3 2 0 1 92 5 4060

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 24 4 3 1 3 4 90 5 877
2017 Non-visible minority 63 21 5 3 2 3 4 89 5 3285
2014 Visible minority 59 23 5 2 2 2 6 90 4 741
2014 Non-visible minority 60 22 5 3 2 3 4 89 5 3139
2011 Visible minority 50 29 7 4 3 2 5 85 7 775
2011 Non-visible minority 57 24 6 4 3 2 4 87 7 3651

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 27 8 2 4 1 1 86 6 881
2017 Non-visible minority 62 25 6 3 3 1 0 88 6 3284

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 25 10 2 3 2 1 84 5 882
2017 Non-visible minority 62 23 8 3 2 1 0 86 6 3288

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 27 9 4 4 0 0 83 8 880
2017 Non-visible minority 58 27 7 5 3 0 0 84 8 3281
2014 Visible minority 56 30 7 4 3 1 0 87 7 739
2014 Non-visible minority 55 29 8 5 3 0 0 85 8 3140
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 30 10 9 4 5 9 73 15 220
2017 Non-visible minority 31 35 11 7 2 3 10 76 10 1301
2014 Visible minority 32 33 15 5 2 1 11 75 8 164
2014 Non-visible minority 29 35 14 7 2 4 8 74 10 1223

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 30 12 5 4 8 1 77 10 883
2017 Non-visible minority 37 34 12 5 3 8 0 77 9 3286
2014 Visible minority 34 30 14 6 2 13 1 75 9 738
2014 Non-visible minority 32 37 13 5 2 10 0 77 8 3141
2011 Visible minority 27 31 16 6 3 15 2 70 11 772
2011 Non-visible minority 29 32 18 6 4 11 1 68 11 3641

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 31 14 8 5 3 1 72 13 883
2017 Non-visible minority 34 36 14 9 4 3 0 72 13 3284
2014 Visible minority 31 35 15 9 4 6 1 71 13 740
2014 Non-visible minority 28 36 18 10 4 3 0 67 15 3138
2011 Visible minority 27 36 16 8 6 6 2 68 15 773
2011 Non-visible minority 25 36 19 11 6 4 0 63 17 3640
2008 Visible minority 32 33 15 8 5 6 2 70 13 729
2008 Non-visible minority 29 38 17 8 5 4 0 69 13 4068

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 32 17 8 4 8 1 68 13 882
2017 Non-visible minority 23 36 17 12 5 7 0 64 18 3279
2014 Visible minority 25 31 17 8 4 14 1 66 14 738
2014 Non-visible minority 20 34 21 12 4 9 0 60 18 3137
2011 Visible minority 20 30 22 6 6 14 1 59 14 775
2011 Non-visible minority 16 37 19 13 6 10 0 58 21 3653
2008 Visible minority 20 34 17 8 4 15 1 64 15 729
2008 Non-visible minority 16 39 19 11 5 10 0 61 18 4059

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 31 12 8 6 9 0 71 16 883
2017 Non-visible minority 29 33 15 11 7 6 0 66 19 3289
2014 Visible minority 27 32 15 9 5 10 1 67 16 739
2014 Non-visible minority 26 34 18 11 6 6 0 63 17 3139
2011 Visible minority 26 33 15 7 7 10 1 67 16 775
2011 Non-visible minority 25 37 16 9 6 6 0 66 16 3649
2008 Visible minority 24 34 15 9 5 12 1 67 16 730
2008 Non-visible minority 24 37 16 9 6 8 0 67 16 4060

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 34 14 11 6 5 1 67 17 883
2017 Non-visible minority 23 37 15 14 7 4 0 62 22 3283
2014 Visible minority 26 34 18 10 5 7 1 65 16 737
2014 Non-visible minority 19 38 19 13 7 4 0 59 21 3138
2011 Visible minority 21 37 18 9 7 7 1 64 17 775
2011 Non-visible minority 17 39 17 17 7 4 0 58 24 3646
2008 Visible minority 26 37 15 12 4 5 0 66 18 730
2008 Non-visible minority 19 42 15 14 7 3 0 63 21 4066
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 42 11 5 2 2 0 82 7 881
2017 Non-visible minority 34 44 12 6 2 1 0 80 8 3283
2014 Visible minority 36 42 14 4 1 2 0 81 5 741
2014 Non-visible minority 32 43 14 6 2 2 0 77 8 3139
2011 Visible minority 30 42 15 6 3 4 0 74 10 773
2011 Non-visible minority 29 42 16 7 3 3 0 73 11 3641

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 37 11 2 2 5 1 85 3 878
2017 Non-visible minority 43 40 10 2 1 3 0 87 3 3282
2014 Visible minority 41 40 9 1 0 7 1 88 2 739
2014 Non-visible minority 39 42 10 2 1 5 0 86 3 3134
2011 Visible minority 37 38 11 3 2 7 1 82 6 774
2011 Non-visible minority 38 39 12 3 1 6 1 83 4 3638

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 36 11 5 4 4 2 79 10 880
2017 Non-visible minority 37 37 11 7 3 3 1 78 10 3281
2014 Visible minority 34 40 11 5 3 5 2 80 9 741
2014 Non-visible minority 38 38 11 6 3 4 1 80 9 3141
2011 Visible minority 34 35 11 7 3 7 2 77 12 773
2011 Non-visible minority 40 36 10 7 3 4 1 80 9 3643
2008 Visible minority 31 37 13 7 5 6 2 73 13 731
2008 Non-visible minority 35 35 11 8 5 4 2 74 14 4070

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 31 21 9 5 8 3 62 15 881
2017 Non-visible minority 24 33 20 11 5 6 1 62 17 3278
2014 Visible minority 24 32 19 8 5 9 3 63 15 739
2014 Non-visible minority 20 32 22 11 4 9 2 59 17 3141
2011 Visible minority 21 31 20 10 5 10 3 59 17 774
2011 Non-visible minority 19 34 22 9 5 9 2 59 16 3639

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 23 18 12 9 14 5 53 25 881
2017 Non-visible minority 17 23 18 14 12 13 4 48 31 3284
2014 Visible minority 16 24 17 11 12 15 5 51 28 740
2014 Non-visible minority 14 22 19 15 12 14 3 44 32 3140
2011 Visible minority 15 23 18 10 12 16 6 48 28 774
2011 Non-visible minority 15 22 19 13 12 14 4 46 31 3642

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 26 6 3 1 2 2 89 4 878
2017 Non-visible minority 54 27 8 6 2 1 2 83 8 3286
2014 Visible minority 59 27 6 3 1 2 2 90 4 741
2014 Non-visible minority 54 27 9 6 2 1 1 83 8 3142

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 68 22 4 2 1 1 2 93 2 881
2017 Non-visible minority 65 23 5 3 1 2 1 91 4 3287
2014 Visible minority 69 23 3 1 0 2 2 96 1 740
2014 Non-visible minority 67 23 5 2 1 2 1 92 2 3141
2011 Visible minority 68 21 3 2 1 1 3 93 3 772
2011 Non-visible minority 67 21 6 2 1 1 2 91 3 3652
2008 Visible minority 72 18 4 2 1 1 2 93 3 734
2008 Non-visible minority 69 20 5 2 1 1 2 92 3 4065

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 35 15 11 6 3 1 67 17 881
2017 Non-visible minority 31 39 12 10 5 3 0 72 16 3279
2014 Visible minority 30 35 15 10 5 4 1 68 16 740
2014 Non-visible minority 28 38 15 11 5 2 0 68 16 3140
2011 Visible minority 30 31 16 9 8 3 1 65 18 776
2011 Non-visible minority 32 37 14 8 6 2 1 71 15 3649
2008 Visible minority 32 37 14 8 7 2 1 70 15 731
2008 Non-visible minority 31 39 14 9 5 2 0 72 14 4061

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 29 15 12 13 3 1 57 27 878
2017 Non-visible minority 28 31 12 13 11 2 2 62 25 3284
2014 Visible minority 20 29 16 15 14 4 2 52 31 741
2014 Non-visible minority 21 30 14 17 14 2 3 53 32 3141
2011 Visible minority 20 26 16 15 17 5 2 48 34 775
2011 Non-visible minority 20 29 15 16 16 2 3 50 34 3647
2008 Visible minority 23 31 15 13 15 2 2 56 29 730
2008 Non-visible minority 22 33 13 16 14 1 2 57 30 4056

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 35 19 7 5 5 2 66 13 881
2017 Non-visible minority 27 40 16 7 4 5 1 71 12 3283

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 34 11 4 4 3 1 81 7 879
2017 Non-visible minority 49 34 9 2 1 4 0 87 3 3284
2014 Visible minority 47 36 9 4 2 3 0 85 5 740
2014 Non-visible minority 53 33 8 1 1 4 0 89 2 3138

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 37 10 4 2 1 0 84 6 880
2017 Non-visible minority 50 36 9 3 1 2 0 87 4 3282
2014 Visible minority 46 37 11 3 2 2 0 84 5 740
2014 Non-visible minority 49 36 9 3 1 2 0 87 4 3140
2011 Visible minority 37 40 11 4 4 4 1 80 8 774
2011 Non-visible minority 40 40 11 4 2 3 0 83 5 3651

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 34 8 3 2 0 0 88 4 881
2017 Non-visible minority 56 33 7 2 2 0 0 89 4 3286
2014 Visible minority 53 35 8 2 1 1 0 89 3 741
2014 Non-visible minority 53 35 8 2 1 1 0 88 4 3137
2011 Visible minority 42 41 8 3 3 1 0 85 6 771
2011 Non-visible minority 46 37 10 4 2 0 0 84 6 3644
2008 Visible minority 44 37 11 5 2 1 0 82 7 731
2008 Non-visible minority 43 39 10 4 3 0 0 83 7 4065

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 31 11 5 2 1 0 81 7 881
2017 Non-visible minority 48 33 11 5 3 0 0 81 8 3285
2014 Visible minority 45 34 14 5 2 1 0 79 6 741
2014 Non-visible minority 38 39 14 7 3 0 0 77 9 3142
2011 Visible minority 41 38 13 3 3 1 0 80 6 773
2011 Non-visible minority 42 35 14 6 3 1 0 77 9 3648

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 34 11 5 2 0 0 81 8 883
2017 Non-visible minority 46 36 11 5 2 0 0 82 7 3284
2014 Visible minority 42 35 14 6 2 1 0 78 8 740
2014 Non-visible minority 37 39 14 6 2 0 0 77 9 3142
2011 Visible minority 37 41 11 6 4 1 0 79 10 768
2011 Non-visible minority 40 38 13 6 3 0 0 78 9 3645
2008 Visible minority 41 37 11 5 5 0 0 79 10 730
2008 Non-visible minority 43 39 10 6 3 0 0 82 8 4060

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 25 16 8 6 4 1 67 15 881
2017 Non-visible minority 41 26 15 9 5 4 0 70 14 3283
2014 Visible minority 37 27 16 9 6 4 0 67 16 741
2014 Non-visible minority 35 28 18 10 5 4 0 66 16 3141
2011 Visible minority 37 26 16 8 7 6 0 67 16 774
2011 Non-visible minority 39 26 15 9 6 5 1 69 16 3646
2008 Visible minority 33 26 16 10 9 5 0 62 21 728
2008 Non-visible minority 38 27 15 9 6 4 1 69 15 4060
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 22 39 38 882
2017 Non-visible minority 24 45 31 3289
2014 Visible minority 23 43 35 741
2014 Non-visible minority 24 43 33 3142
2011 Visible minority 24 41 35 774
2011 Non-visible minority 26 45 29 3655

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 5 43 29 7 11 5 201
2017 Non-visible minority 15 47 21 3 7 7 808
2014 Visible minority 2 51 27 9 9999 11 165
2014 Non-visible minority 17 44 21 8 9999 10 735
2011 Visible minority 5 39 26 9 9999 21 176
2011 Non-visible minority 19 41 24 5 9999 12 919
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 12 88 881
2017 Non-visible minority 11 89 3288
2014 Visible minority 11 89 737
2014 Non-visible minority 11 89 3137

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 101
2017 Non-visible minority 40 364
2014 Visible minority 48 83
2014 Non-visible minority 49 341

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 64 101
2017 Non-visible minority 64 364
2014 Visible minority 65 83
2014 Non-visible minority 56 341

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 101
2017 Non-visible minority 9 364
2014 Non-visible minority 8 341

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 364
2014 Visible minority 0 83
2014 Non-visible minority 0 341

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 364

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 364
2014 Non-visible minority 3 341

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 101
2017 Non-visible minority 4 364
2014 Non-visible minority 5 341

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 41 101
2017 Non-visible minority 31 366
2014 Visible minority 28 83
2014 Non-visible minority 31 342

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 34 101
2017 Non-visible minority 35 366
2014 Visible minority 30 83
2014 Non-visible minority 33 342

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 101
2017 Non-visible minority 43 366
2014 Visible minority 36 83
2014 Non-visible minority 37 342

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 101
2017 Non-visible minority 33 366
2014 Visible minority 47 83
2014 Non-visible minority 39 342

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 101
2017 Non-visible minority 25 366
2014 Visible minority 25 83
2014 Non-visible minority 23 342

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 48 101
2017 Non-visible minority 53 366
2014 Visible minority 63 83
2014 Non-visible minority 59 342

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 101
2017 Non-visible minority 26 366
2014 Visible minority 27 83
2014 Non-visible minority 33 342

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 101
2014 Non-visible minority 2 342

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 101
2017 Non-visible minority 10 366
2014 Visible minority 7 83
2014 Non-visible minority 10 342

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 101
2017 Non-visible minority 9 366
2014 Visible minority 14 83
2014 Non-visible minority 10 342

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 101
2017 Non-visible minority 41 366
2014 Visible minority 45 83
2014 Non-visible minority 40 342

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 101
2017 Non-visible minority 21 366
2014 Visible minority 21 83
2014 Non-visible minority 22 342

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 101
2017 Non-visible minority 10 366
2014 Visible minority 9 83
2014 Non-visible minority 14 342

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 101
2017 Non-visible minority 59 365
2014 Visible minority 38 83
2014 Non-visible minority 55 341

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 101
2017 Non-visible minority 29 365
2014 Visible minority 21 83
2014 Non-visible minority 32 341

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 101
2017 Non-visible minority 10 365
2014 Visible minority 9 83
2014 Non-visible minority 9 341

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 101
2017 Non-visible minority 14 365
2014 Visible minority 8 83
2014 Non-visible minority 10 341

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 101
2017 Non-visible minority 8 365
2014 Visible minority 14 83
2014 Non-visible minority 9 341

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 101
2017 Non-visible minority 5 365
2014 Visible minority 6 83
2014 Non-visible minority 2 341

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 101
2017 Non-visible minority 11 365
2014 Visible minority 9 83
2014 Non-visible minority 17 341

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 101
2017 Non-visible minority 9 365
2014 Visible minority 11 83
2014 Non-visible minority 14 341

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 31 101
2017 Non-visible minority 24 365
2014 Visible minority 41 83
2014 Non-visible minority 23 341

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 95
2017 Non-visible minority 11 348
2014 Visible minority 15 77
2014 Non-visible minority 15 333

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 95
2017 Non-visible minority 26 348
2014 Visible minority 16 77
2014 Non-visible minority 21 333

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 95
2017 Non-visible minority 9 348
2014 Visible minority 12 77
2014 Non-visible minority 13 333

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 95
2017 Non-visible minority 10 348
2014 Visible minority 7 77
2014 Non-visible minority 11 333

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 95
2017 Non-visible minority 14 348
2014 Visible minority 13 77
2014 Non-visible minority 10 333

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 95
2017 Non-visible minority 9 348
2014 Visible minority 14 77
2014 Non-visible minority 9 333

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 95
2017 Non-visible minority 18 348
2014 Visible minority 12 77
2014 Non-visible minority 16 333

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 95
2017 Non-visible minority 10 348
2014 Visible minority 18 77
2014 Non-visible minority 8 333

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 95
2017 Non-visible minority 8 348
2014 Visible minority 7 77
2014 Non-visible minority 10 333

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 95
2017 Non-visible minority 27 348
2014 Visible minority 27 77
2014 Non-visible minority 21 333

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 95
2017 Non-visible minority 11 348
2014 Visible minority 12 77
2014 Non-visible minority 8 333

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 95
2017 Non-visible minority 47 348
2014 Visible minority 47 77
2014 Non-visible minority 41 333

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 39 95
2017 Non-visible minority 43 348
2014 Visible minority 48 77
2014 Non-visible minority 47 333

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 95
2017 Non-visible minority 1 348

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 95
2017 Non-visible minority 14 348
2014 Non-visible minority 12 333

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 98 2 102
2017 Non-visible minority 94 6 366

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 16 15 3 3 28 12 65 10 879
2017 Non-visible minority 21 19 15 4 4 30 7 64 12 3285
2014 Visible minority 18 17 14 3 3 32 14 64 10 738
2014 Non-visible minority 19 19 15 4 3 32 9 63 12 3143

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 31 11 3 2 11 2 81 6 878
2017 Non-visible minority 38 34 12 3 2 9 1 81 6 3281
2014 Visible minority 35 32 13 2 1 13 3 80 4 739
2014 Non-visible minority 34 34 14 3 1 12 1 79 5 3140
2011 Visible minority 41 35 10 4 2 7 1 83 6 771
2011 Non-visible minority 45 36 9 3 1 5 0 86 5 3648
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 51 14 5 2 3 1 78 8 884
2017 Non-visible minority 26 50 10 7 2 2 3 79 10 3285
2014 Visible minority 23 52 12 6 2 3 1 78 8 740
2014 Non-visible minority 22 53 12 6 2 2 4 79 7 3141
2011 Visible minority 21 53 13 5 3 3 2 77 9 772
2011 Non-visible minority 25 53 11 5 2 1 3 82 7 3652
2008 Visible minority 22 50 12 6 3 4 2 77 10 731
2008 Non-visible minority 26 49 11 7 3 2 3 78 10 4072

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 29 20 4 3 23 7 61 10 878
2017 Non-visible minority 13 24 19 4 3 29 7 58 12 3285
2014 Visible minority 14 30 19 5 3 23 6 63 11 738
2014 Non-visible minority 9 23 22 6 3 27 10 51 14 3141
2011 Visible minority 11 27 21 5 4 25 6 56 13 770
2011 Non-visible minority 10 25 21 6 4 27 7 53 14 3643

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 33 10 1 1 12 2 87 2 884
2017 Non-visible minority 46 30 8 2 1 11 3 88 3 3284
2014 Visible minority 42 33 9 1 1 12 2 87 2 740
2014 Non-visible minority 40 33 10 2 1 11 4 86 3 3141
2011 Visible minority 34 32 12 3 1 15 2 80 5 771
2011 Non-visible minority 40 32 11 2 1 11 4 85 3 3652
2008 Visible minority 37 32 10 2 1 15 2 84 3 730
2008 Non-visible minority 41 33 9 2 1 11 3 86 4 4073

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 31 10 1 1 16 2 85 3 882
2017 Non-visible minority 39 31 10 2 1 14 3 84 4 3281
2014 Visible minority 37 30 13 2 0 16 2 82 2 740
2014 Non-visible minority 34 34 12 2 1 13 4 82 4 3137
2011 Visible minority 30 33 12 2 1 18 3 80 5 769
2011 Non-visible minority 35 32 13 3 1 12 3 80 5 3638
2008 Visible minority 34 31 11 3 2 15 4 80 6 729
2008 Non-visible minority 40 31 11 4 2 9 3 80 7 4072
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 9 91 883
2017 Non-visible minority 5 95 3277
2014 Visible minority 7 93 740
2014 Non-visible minority 4 96 3136

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 35 78
2017 Non-visible minority 34 156
2014 Visible minority 38 53
2014 Non-visible minority 36 114

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 76 78
2017 Non-visible minority 83 156
2014 Visible minority 73 53
2014 Non-visible minority 76 114

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 78
2017 Non-visible minority 4 156

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 78
2017 Non-visible minority 0 156
2014 Visible minority 0 53
2014 Non-visible minority 0 114

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 78
2014 Non-visible minority 8 114

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 78
2017 Non-visible minority 7 156
2014 Non-visible minority 12 114

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 78
2014 Visible minority 55 53
2014 Non-visible minority 4 114

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 48 78
2017 Non-visible minority 8 155
2014 Visible minority 38 53
2014 Non-visible minority 9 114

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 24 78
2014 Visible minority 24 53

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 78
2014 Visible minority 10 53

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 78
2017 Non-visible minority 28 155
2014 Visible minority 11 53
2014 Non-visible minority 26 114

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 78
2017 Non-visible minority 34 155
2014 Visible minority 20 53
2014 Non-visible minority 23 114

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 155

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 78
2017 Non-visible minority 7 155
2014 Non-visible minority 6 114

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 78
2017 Non-visible minority 19 155
2014 Visible minority 9 53
2014 Non-visible minority 14 114

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 78

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 78
2017 Non-visible minority 26 155
2014 Visible minority 12 53
2014 Non-visible minority 23 114

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 78
2017 Non-visible minority 0 155

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 78
2017 Non-visible minority 22 155
2014 Visible minority 23 53
2014 Non-visible minority 34 114

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 77
2017 Non-visible minority 34 157
2014 Visible minority 31 53
2014 Non-visible minority 33 114

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 17 157
2014 Visible minority 12 53
2014 Non-visible minority 23 114

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 6 157
2014 Non-visible minority 7 114

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 77
2017 Non-visible minority 13 157
2014 Visible minority 11 53
2014 Non-visible minority 9 114

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 157
2014 Visible minority 9 53
2014 Non-visible minority 10 114

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 157
2014 Visible minority 12 53
2014 Non-visible minority 11 114

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 65 77
2017 Non-visible minority 53 157
2014 Visible minority 45 53
2014 Non-visible minority 47 114

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 153
2014 Non-visible minority 5 108

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 75
2017 Non-visible minority 13 153
2014 Visible minority 16 51
2014 Non-visible minority 12 108

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 153
2014 Non-visible minority 7 108

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 75
2017 Non-visible minority 4 153
2014 Visible minority 9 51

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 75
2017 Non-visible minority 4 153

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 75
2017 Non-visible minority 10 153
2014 Visible minority 9 51
2014 Non-visible minority 9 108

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 75
2017 Non-visible minority 13 153
2014 Visible minority 13 51
2014 Non-visible minority 10 108

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 153
2014 Visible minority 9 51
2014 Non-visible minority 6 108

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 75
2017 Non-visible minority 24 153
2014 Visible minority 26 51
2014 Non-visible minority 24 108

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 153
2014 Non-visible minority 5 108

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 75
2017 Non-visible minority 51 153
2014 Visible minority 46 51
2014 Non-visible minority 43 108

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 53 75
2017 Non-visible minority 58 153
2014 Visible minority 54 51
2014 Non-visible minority 62 108

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 75

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 75
2017 Non-visible minority 12 153
2014 Non-visible minority 18 108

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 92 8 79
2017 Non-visible minority 97 3 157

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 18 15 2 3 31 10 66 8 881
2017 Non-visible minority 22 17 14 2 2 36 7 69 6 3284
2014 Visible minority 20 18 14 2 2 32 11 66 8 739
2014 Non-visible minority 19 19 14 2 1 38 8 69 5 3139

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 30 12 3 2 12 3 80 6 881
2017 Non-visible minority 41 32 11 2 1 12 1 84 4 3282
2014 Visible minority 35 29 13 3 1 15 3 79 5 739
2014 Non-visible minority 35 35 13 2 1 14 1 82 3 3139
2011 Visible minority 41 35 9 3 2 9 0 84 6 774
2011 Non-visible minority 47 35 9 2 1 6 0 88 3 3646
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 23 15 7 6 1 5 70 14 877
2017 Non-visible minority 39 28 17 8 7 0 2 68 15 3285

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 32 24 11 6 1 3 58 18 880
2017 Non-visible minority 21 30 26 13 9 0 1 52 22 3286

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 30 18 10 4 1 5 66 15 875
2017 Non-visible minority 29 31 21 11 6 0 2 61 17 3275

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 19 12 8 2 5 58 22 877
2017 Non-visible minority 26 26 23 14 8 1 2 53 23 3286

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 22 11 4 2 1 14 80 7 877
2017 Non-visible minority 48 24 10 5 3 0 9 80 9 3279

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 32 19 7 6 0 2 68 13 875
2017 Non-visible minority 33 32 20 10 5 0 1 65 15 3278

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 32 21 7 5 1 4 66 12 879
2017 Non-visible minority 32 34 19 8 4 1 1 68 13 3273

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 34 19 9 5 1 3 65 15 877
2017 Non-visible minority 27 35 21 11 5 0 1 63 16 3278

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 31 17 11 6 1 3 65 17 877
2017 Non-visible minority 33 33 19 9 5 0 1 67 14 3276

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 31 18 8 4 1 4 68 12 877
2017 Non-visible minority 34 34 17 8 4 1 1 69 13 3266

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 24 11 4 3 0 4 81 8 876
2017 Non-visible minority 56 23 11 5 3 0 2 80 8 3285

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 65 15 5 3 5 2 5 86 9 878
2017 Non-visible minority 79 10 3 2 2 1 3 92 5 3279

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 25 7 3 2 1 5 87 6 876
2017 Non-visible minority 62 23 8 3 1 0 2 87 5 3286

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 19 9 4 6 1 5 80 10 880
2017 Non-visible minority 65 18 7 4 3 0 2 85 7 3284

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 14 5 2 2 1 23 87 6 875
2017 Non-visible minority 57 15 5 2 1 0 20 90 4 3274

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 64 14 4 2 1 1 14 92 3 872
2017 Non-visible minority 73 13 4 1 0 0 8 94 1 3268

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 20 7 3 6 1 7 83 10 880
2017 Non-visible minority 72 14 5 3 3 1 3 89 6 3282

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 27 12 5 2 0 5 80 7 878
2017 Non-visible minority 51 29 11 4 2 0 2 82 6 3281

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 34 35 9 3 0 2 51 13 882
2017 Non-visible minority 14 34 36 11 5 0 0 48 16 3289

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 14 39 29 12 1 1 41 19 880
2017 Non-visible minority 6 17 37 26 14 0 0 39 23 3288

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 43 14 6 3 6 0 74 10 882
2017 Non-visible minority 25 43 16 7 4 5 0 72 11 3287

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 41 15 9 4 3 0 71 14 883
2017 Non-visible minority 25 43 16 9 5 2 0 69 14 3287
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 16 84 882
2017 Non-visible minority 12 88 3281
2014 Visible minority 9 91 737
2014 Non-visible minority 10 90 3140

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 77 23 139
2017 Non-visible minority 83 17 397
2014 Visible minority 80 20 70
2014 Non-visible minority 84 16 326

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 38 6 2 5 0 1 87 7 107
2017 Non-visible minority 51 35 3 6 4 0 0 86 10 328
2014 Visible minority 50 39 3 5 2 0 0 90 7 56
2014 Non-visible minority 56 31 4 6 2 1 0 87 9 275
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 19 11 4 4 8 3 56 44 882
2017 Non-visible minority 53 22 11 4 4 6 1 56 44 3293

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 340
2017 Non-visible minority 18 1332

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 340
2017 Non-visible minority 32 1332

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 340
2017 Non-visible minority 16 1332

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 340
2017 Non-visible minority 31 1332

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 340
2017 Non-visible minority 6 1332

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 41 340
2017 Non-visible minority 44 1332

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 15 60 9 9 2 5 327
2017 Non-visible minority 12 64 13 5 2 4 1305

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 28 16 14 10 3 10 53 29 345
2017 Non-visible minority 17 26 15 16 11 3 12 50 32 1354

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 15 18 13 19 7 18 34 42 345
2017 Non-visible minority 8 15 14 15 17 5 26 34 46 1352
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