2017 Public Service Employee Survey Results for Statistics Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 42 5 15 7 0 1 74 22 256
2017 Not a person with a disability 37 45 4 9 4 0 0 83 13 3925
2014 Person with a disability 33 43 6 13 5 0 0 77 17 214
2014 Not a person with a disability 38 46 5 9 2 0 0 84 11 3687
2011 Person with a disability 37 43 3 10 6 0 0 80 16 235
2011 Not a person with a disability 48 41 4 6 1 0 0 89 7 4173
2008 Person with a disability 42 41 4 8 5 0 0 83 13 258
2008 Not a person with a disability 52 38 3 5 1 0 0 91 6 4563

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 69 19 5 3 3 1 1 89 6 257
2017 Not a person with a disability 69 22 4 3 1 0 0 92 4 3926
2014 Person with a disability 72 18 5 3 0 1 1 91 3 214
2014 Not a person with a disability 68 23 4 3 1 0 1 92 4 3687
2011 Person with a disability 76 15 3 4 0 0 0 92 5 235
2011 Not a person with a disability 72 21 3 2 1 0 0 93 3 4161
2008 Person with a disability 69 18 5 2 4 0 1 89 6 256
2008 Not a person with a disability 72 20 3 3 1 0 0 92 4 4555

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 20 3 7 5 0 0 85 13 257
2017 Not a person with a disability 59 24 6 8 3 0 0 83 11 3924
2014 Person with a disability 61 24 5 8 1 0 1 86 9 214
2014 Not a person with a disability 55 25 7 9 3 0 0 81 12 3686
2011 Person with a disability 64 20 6 6 3 0 1 85 9 235
2011 Not a person with a disability 56 24 7 10 3 0 1 81 12 4168
2008 Person with a disability 60 21 5 9 5 0 0 81 14 257
2008 Not a person with a disability 60 22 6 9 3 0 0 82 12 4558

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 35 9 10 11 0 0 71 20 257
2017 Not a person with a disability 43 36 8 8 5 0 0 79 13 3925
2014 Person with a disability 45 31 8 10 6 0 0 76 16 213
2014 Not a person with a disability 46 36 7 7 3 0 0 83 10 3685
2011 Person with a disability 39 33 9 9 10 0 0 72 19 235
2011 Not a person with a disability 46 39 7 5 2 0 0 85 7 4155

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 34 15 15 8 0 1 61 24 257
2017 Not a person with a disability 31 42 11 11 5 0 1 73 16 3925
2014 Person with a disability 29 39 14 12 6 0 0 68 18 214
2014 Not a person with a disability 31 42 13 10 4 0 1 73 14 3681
2011 Person with a disability 24 38 19 9 9 0 1 62 18 235
2011 Not a person with a disability 33 41 13 8 4 0 2 75 12 4167
2008 Person with a disability 28 36 15 12 9 0 1 64 21 257
2008 Not a person with a disability 31 41 14 9 3 0 1 74 12 4563

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 35 9 14 8 0 0 69 22 257
2017 Not a person with a disability 40 41 10 7 2 0 0 81 9 3925
2014 Person with a disability 35 40 13 6 6 0 0 75 12 214
2014 Not a person with a disability 34 44 12 7 3 0 0 78 10 3688
2011 Person with a disability 41 32 10 10 6 1 1 74 16 233
2011 Not a person with a disability 38 41 12 6 3 0 0 79 9 4168
2008 Person with a disability 29 41 15 6 10 0 0 69 16 258
2008 Not a person with a disability 36 41 11 8 4 0 0 78 11 4560

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 31 9 10 8 0 0 72 18 257
2017 Not a person with a disability 44 41 7 6 2 0 0 85 8 3922
2014 Person with a disability 38 39 7 11 5 0 0 77 15 214
2014 Not a person with a disability 38 43 9 6 3 0 0 82 9 3686
2011 Person with a disability 37 39 9 9 6 1 0 76 15 234
2011 Not a person with a disability 40 42 9 5 3 0 0 83 8 4167
2008 Person with a disability 35 41 7 7 9 0 0 77 16 257
2008 Not a person with a disability 38 44 8 6 4 0 0 82 9 4565

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 36 9 9 3 1 0 79 12 256
2017 Not a person with a disability 54 34 7 4 1 0 0 88 5 3918
2014 Person with a disability 41 37 9 9 3 0 1 79 12 214
2014 Not a person with a disability 48 38 9 4 1 1 0 86 5 3685

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 25 9 11 10 0 0 70 20 257
2017 Not a person with a disability 49 33 9 6 3 0 1 82 9 3924
2014 Person with a disability 46 32 11 6 6 0 0 78 11 214
2014 Not a person with a disability 45 34 10 5 3 1 2 82 8 3683
2011 Person with a disability 44 32 9 6 8 0 0 76 15 235
2011 Not a person with a disability 48 35 9 4 2 0 1 84 7 4170

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 17 12 11 17 5 18 47 37 256
2017 Not a person with a disability 28 22 13 10 8 3 16 62 22 3922
2014 Person with a disability 20 21 14 13 11 4 18 52 30 214
2014 Not a person with a disability 26 23 13 9 8 3 17 62 22 3685
2011 Person with a disability 23 22 11 14 14 5 12 54 33 236
2011 Not a person with a disability 29 21 12 10 8 3 18 62 23 4174
2008 Person with a disability 20 19 13 13 14 4 18 50 34 256
2008 Not a person with a disability 31 22 11 11 8 3 14 64 23 4562

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 34 10 14 9 0 0 67 23 255
2017 Not a person with a disability 35 46 10 6 3 0 0 82 8 3925
2014 Person with a disability 33 37 14 11 6 0 0 69 17 214
2014 Not a person with a disability 30 48 12 7 3 0 0 78 10 3690
2011 Person with a disability 35 36 11 9 8 0 0 72 17 235
2011 Not a person with a disability 35 43 13 6 3 0 0 78 9 4164
2008 Person with a disability 30 39 14 9 7 0 0 70 16 254
2008 Not a person with a disability 36 42 12 7 4 0 0 78 11 4540

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 33 13 14 15 0 0 58 28 255
2017 Not a person with a disability 33 38 14 10 5 0 0 71 15 3924
2014 Person with a disability 26 32 18 14 10 0 0 58 25 214
2014 Not a person with a disability 28 41 16 10 5 0 0 69 15 3688
2011 Person with a disability 20 37 15 11 15 1 0 58 27 235
2011 Not a person with a disability 27 43 14 10 5 0 0 70 15 4169

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 35 12 12 7 0 0 70 18 255
2017 Not a person with a disability 35 44 10 7 3 0 0 80 10 3922

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 38 11 5 4 0 0 79 9 254
2017 Not a person with a disability 47 41 7 3 2 0 0 88 5 3919
2014 Person with a disability 48 36 8 6 1 0 0 84 8 214
2014 Not a person with a disability 43 43 9 3 1 0 0 87 4 3687
2011 Person with a disability 43 39 8 6 3 1 0 83 9 235
2011 Not a person with a disability 43 43 9 3 1 1 0 87 5 4172
2008 Person with a disability 44 35 11 6 5 0 0 78 11 256
2008 Not a person with a disability 46 40 8 3 2 1 0 87 5 4558

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 34 13 11 15 1 0 62 26 256
2017 Not a person with a disability 35 40 12 8 4 0 0 76 12 3917

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 33 10 6 4 0 0 80 10 256
2017 Not a person with a disability 51 37 8 2 1 0 0 88 4 3924
2014 Person with a disability 57 31 8 2 1 0 0 89 3 214
2014 Not a person with a disability 55 34 9 2 1 0 0 89 3 3685
2011 Person with a disability 58 30 7 3 1 0 1 88 5 236
2011 Not a person with a disability 56 34 8 2 1 0 0 90 3 4169

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 35 11 14 9 0 1 66 23 257
2017 Not a person with a disability 37 41 11 7 3 0 0 78 11 3923
2014 Person with a disability 25 37 14 12 9 0 2 64 22 214
2014 Not a person with a disability 28 45 13 10 4 1 0 73 13 3687
2011 Person with a disability 24 40 9 12 12 0 1 66 25 235
2011 Not a person with a disability 33 43 13 7 4 0 1 76 11 4162

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 31 13 9 10 0 0 68 19 256
2017 Not a person with a disability 42 37 11 6 3 0 0 80 9 3916
2014 Person with a disability 35 32 14 8 9 0 1 68 18 214
2014 Not a person with a disability 36 40 13 7 3 0 0 76 11 3686

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 33 12 12 7 0 2 68 20 256
2017 Not a person with a disability 39 40 12 6 3 0 0 79 9 3916
2014 Person with a disability 33 35 12 11 6 1 1 70 18 214
2014 Not a person with a disability 34 41 14 7 3 1 0 76 9 3689
2011 Person with a disability 33 36 11 11 7 1 1 70 19 235
2011 Not a person with a disability 39 41 10 5 1 1 1 83 7 4159

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 32 13 9 8 0 0 70 17 257
2017 Not a person with a disability 43 41 9 5 2 0 0 84 7 3918
2014 Person with a disability 39 33 16 7 4 0 0 73 11 213
2014 Not a person with a disability 37 44 11 5 2 0 0 81 8 3688
2011 Person with a disability 37 39 12 6 6 0 0 76 12 236
2011 Not a person with a disability 40 44 9 5 2 0 0 84 6 4176
2008 Person with a disability 37 37 13 7 5 0 0 74 13 257
2008 Not a person with a disability 42 42 8 5 2 0 0 84 7 4553

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 41 30 15 7 5 0 2 73 12 257
2017 Not a person with a disability 46 35 11 5 3 0 1 81 8 3930
2014 Person with a disability 39 32 16 9 4 0 0 71 13 214
2014 Not a person with a disability 45 35 13 5 2 0 0 80 7 3690
2011 Person with a disability 32 41 15 8 4 0 1 73 12 236
2011 Not a person with a disability 40 37 15 5 3 0 0 77 9 4170
2008 Person with a disability 32 38 17 8 4 0 2 71 12 257
2008 Not a person with a disability 38 37 16 6 3 0 1 75 9 4560

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 8 19 32 23 14 0 3 39 29 253
2017 Not a person with a disability 6 18 36 23 12 1 4 37 26 3905
2014 Person with a disability 6 21 36 20 10 0 6 31 29 213
2014 Not a person with a disability 6 21 38 23 9 1 2 34 28 3683
2011 Person with a disability 10 25 33 22 6 1 3 30 36 234
2011 Not a person with a disability 7 21 36 21 11 1 3 33 29 4166
2008 Person with a disability 6 19 41 18 9 1 5 30 27 256
2008 Not a person with a disability 5 19 36 25 11 1 3 37 26 4559

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 12 25 28 23 2 4 54 19 251
2017 Not a person with a disability 4 9 24 30 23 3 6 59 14 3893
2014 Person with a disability 7 15 31 24 15 2 5 43 24 213
2014 Not a person with a disability 4 12 28 30 18 4 4 52 18 3670
2011 Person with a disability 8 18 26 26 17 2 4 45 28 235
2011 Not a person with a disability 6 13 25 29 19 4 6 52 21 4156
2008 Person with a disability 7 9 27 27 19 5 6 51 18 256
2008 Not a person with a disability 4 10 21 32 25 3 5 63 15 4547

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 15 29 20 16 3 4 38 30 252
2017 Not a person with a disability 8 18 31 21 13 3 6 37 28 3898
2014 Person with a disability 13 19 28 21 11 1 8 35 35 212
2014 Not a person with a disability 12 23 31 18 10 2 4 30 37 3678
2011 Person with a disability 15 20 26 18 11 5 6 33 39 233
2011 Not a person with a disability 11 21 31 18 11 3 5 32 35 4160
2008 Person with a disability 9 21 26 19 15 3 7 38 33 257
2008 Not a person with a disability 7 17 32 23 13 3 5 39 27 4551

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 11 32 24 21 1 3 47 21 250
2017 Not a person with a disability 4 11 31 31 19 1 4 52 15 3888
2014 Person with a disability 6 13 35 26 16 0 4 44 20 212
2014 Not a person with a disability 4 12 32 31 16 1 3 50 17 3670
2011 Person with a disability 8 13 28 29 15 1 5 47 23 233
2011 Not a person with a disability 4 12 32 30 16 2 4 49 17 4157
2008 Person with a disability 4 12 30 32 16 1 5 51 17 257
2008 Not a person with a disability 4 11 32 31 18 1 3 52 15 4557

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 16 27 16 18 1 3 36 35 254
2017 Not a person with a disability 9 20 28 19 16 2 5 39 31 3897
2014 Person with a disability 20 22 29 13 12 2 3 26 44 214
2014 Not a person with a disability 12 23 30 18 12 2 4 31 37 3676
2011 Person with a disability 18 22 26 16 10 2 5 28 44 234
2011 Not a person with a disability 10 20 29 20 13 2 5 36 33 4157
2008 Person with a disability 14 19 26 16 18 1 5 36 36 256
2008 Not a person with a disability 10 20 28 21 16 1 4 39 32 4547

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 13 31 20 16 3 5 40 27 251
2017 Not a person with a disability 7 14 27 24 18 4 6 46 23 3897
2014 Person with a disability 8 18 26 23 15 3 7 42 29 212
2014 Not a person with a disability 6 15 28 27 16 4 5 46 22 3679
2011 Person with a disability 11 19 30 17 11 5 6 32 34 233
2011 Not a person with a disability 7 16 28 24 15 4 7 43 25 4153
2008 Person with a disability 12 21 26 20 14 1 7 37 35 257
2008 Not a person with a disability 9 19 28 21 14 4 6 38 31 4551

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 17 31 15 16 2 3 33 34 253
2017 Not a person with a disability 8 17 33 20 13 4 5 36 28 3904
2014 Person with a disability 12 24 26 19 9 5 5 31 40 212
2014 Not a person with a disability 9 19 33 20 11 4 4 33 30 3685
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 16 4 7 5 0 2 84 11 257
2017 Not a person with a disability 64 22 5 5 2 0 1 87 7 3924
2014 Person with a disability 70 16 5 3 3 0 2 88 6 213
2014 Not a person with a disability 65 21 5 6 3 0 1 87 8 3690
2011 Person with a disability 62 22 7 5 3 0 1 85 8 234
2011 Not a person with a disability 61 22 6 7 2 0 2 84 10 4160
2008 Person with a disability 64 15 5 7 6 0 3 82 13 256
2008 Not a person with a disability 62 20 6 7 4 0 2 84 10 4554

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 27 10 10 12 4 7 64 25 256
2017 Not a person with a disability 35 31 11 6 4 6 7 76 11 3923
2014 Person with a disability 30 28 11 9 10 6 4 66 22 212
2014 Not a person with a disability 37 31 12 6 4 5 5 76 11 3690

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 28 8 14 9 2 0 68 24 257
2017 Not a person with a disability 54 29 7 6 3 1 0 84 9 3925
2014 Person with a disability 49 25 6 10 10 1 0 75 20 214
2014 Not a person with a disability 52 30 8 5 3 1 0 84 8 3691

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 31 17 8 8 4 1 65 17 256
2017 Not a person with a disability 38 37 10 8 4 2 1 77 13 3920
2014 Person with a disability 30 38 13 13 4 2 0 70 17 214
2014 Not a person with a disability 33 42 11 8 3 3 1 78 11 3687
2011 Person with a disability 29 33 13 13 8 3 0 64 22 234
2011 Not a person with a disability 32 39 12 9 5 3 1 74 14 4172
2008 Person with a disability 28 39 10 9 7 5 2 72 17 258
2008 Not a person with a disability 31 38 12 10 5 3 2 72 15 4556

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 23 15 10 12 17 1 54 27 257
2017 Not a person with a disability 31 28 13 9 6 12 2 68 17 3922
2014 Person with a disability 24 27 17 10 7 12 2 59 21 214
2014 Not a person with a disability 30 31 14 8 5 11 2 70 14 3686
2011 Person with a disability 23 20 13 15 17 11 2 49 36 236
2011 Not a person with a disability 30 28 14 8 7 11 2 67 17 4163
2008 Person with a disability 25 26 13 9 13 12 2 59 26 258
2008 Not a person with a disability 31 28 14 8 6 10 2 68 17 4556

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 21 16 13 12 21 4 47 33 257
2017 Not a person with a disability 17 25 15 11 6 21 5 57 23 3924
2014 Person with a disability 13 17 22 14 9 21 3 40 31 214
2014 Not a person with a disability 15 26 17 12 6 18 5 55 23 3686

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 32 7 6 4 0 0 83 10 257
2017 Not a person with a disability 56 33 6 4 2 0 0 89 6 3920
2014 Person with a disability 46 37 6 7 3 0 0 84 11 214
2014 Not a person with a disability 54 35 6 4 1 0 0 89 5 3687
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 26 11 12 7 0 0 71 19 257
2017 Not a person with a disability 46 35 9 6 3 0 0 82 9 3921
2014 Person with a disability 42 32 9 11 4 0 1 75 16 214
2014 Not a person with a disability 45 37 9 6 3 0 0 82 8 3693
2011 Person with a disability 37 31 12 9 9 1 2 70 18 236
2011 Not a person with a disability 41 37 11 6 4 1 1 79 10 4166
2008 Person with a disability 32 31 16 9 10 1 1 65 19 258
2008 Not a person with a disability 37 36 12 9 6 0 1 73 15 4560

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 22 10 5 8 3 1 76 13 257
2017 Not a person with a disability 55 29 8 4 3 2 1 85 6 3923
2014 Person with a disability 46 30 10 6 4 3 1 79 11 214
2014 Not a person with a disability 53 30 9 4 2 2 1 85 6 3692
2011 Person with a disability 45 29 12 4 8 2 0 76 12 236
2011 Not a person with a disability 49 30 10 5 2 3 1 82 8 4168
2008 Person with a disability 43 26 12 8 6 3 2 72 15 258
2008 Not a person with a disability 47 30 11 5 4 2 1 79 10 4563

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 27 8 10 7 1 1 74 18 257
2017 Not a person with a disability 51 31 8 6 3 1 0 83 9 3923
2014 Person with a disability 43 31 9 7 7 1 1 76 15 214
2014 Not a person with a disability 49 34 8 5 3 1 0 84 8 3691
2011 Person with a disability 42 32 9 9 8 0 0 74 16 235
2011 Not a person with a disability 46 34 9 7 3 1 0 80 10 4163
2008 Person with a disability 35 35 8 12 8 2 0 71 21 258
2008 Not a person with a disability 44 33 10 8 5 1 0 77 13 4562

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 79 10 5 3 3 0 0 89 6 257
2017 Not a person with a disability 81 12 3 2 1 0 0 94 3 3919
2014 Person with a disability 85 8 2 1 1 0 2 96 2 214
2014 Not a person with a disability 80 13 2 2 1 0 1 94 4 3690
2011 Person with a disability 80 13 4 2 1 0 0 92 4 233
2011 Not a person with a disability 79 13 3 2 1 0 1 93 4 4172
2008 Person with a disability 80 11 4 1 3 0 1 93 4 258
2008 Not a person with a disability 82 10 3 3 2 0 1 92 5 4553

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 57 16 7 6 7 3 4 79 13 256
2017 Not a person with a disability 63 21 5 3 2 3 4 90 5 3916
2014 Person with a disability 61 17 5 5 5 4 4 85 10 214
2014 Not a person with a disability 60 23 5 2 2 3 5 89 5 3690
2011 Person with a disability 50 24 7 5 6 3 5 80 12 235
2011 Not a person with a disability 56 25 6 4 3 2 4 87 7 4168

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 53 20 10 8 9 0 0 74 16 256
2017 Not a person with a disability 62 25 6 3 3 1 0 88 6 3919

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 54 18 10 7 8 2 0 74 16 256
2017 Not a person with a disability 61 24 8 3 2 1 0 87 5 3923

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 23 10 11 9 0 0 70 20 255
2017 Not a person with a disability 58 27 8 4 3 0 0 85 7 3916
2014 Person with a disability 52 23 8 7 10 0 0 75 17 214
2014 Not a person with a disability 56 30 7 4 3 0 0 86 7 3689
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 30 12 14 6 1 13 63 22 74
2017 Not a person with a disability 32 35 11 7 2 4 10 77 10 1452
2014 Person with a disability 24 30 11 6 4 4 21 72 13 53
2014 Not a person with a disability 29 35 14 7 2 4 8 74 10 1340

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 27 13 10 8 9 0 66 20 256
2017 Not a person with a disability 38 33 12 5 3 8 0 78 9 3922
2014 Person with a disability 29 33 11 7 6 15 0 73 14 213
2014 Not a person with a disability 33 36 13 5 2 11 1 77 8 3690
2011 Person with a disability 24 28 14 12 9 13 0 59 24 234
2011 Not a person with a disability 29 32 18 6 3 12 1 69 11 4156

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 30 14 12 10 3 0 63 22 257
2017 Not a person with a disability 35 35 14 8 4 3 0 72 13 3920
2014 Person with a disability 27 35 15 12 8 3 0 64 21 214
2014 Not a person with a disability 29 36 17 9 4 4 0 68 14 3688
2011 Person with a disability 25 26 19 14 12 4 0 54 27 235
2011 Not a person with a disability 25 37 18 10 6 4 1 65 16 4155
2008 Person with a disability 25 29 18 12 9 6 1 58 23 258
2008 Not a person with a disability 29 37 17 8 4 4 0 70 13 4561

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 28 17 15 10 8 0 55 26 256
2017 Not a person with a disability 25 35 17 11 4 7 0 65 16 3914
2014 Person with a disability 18 29 22 13 8 10 0 53 23 213
2014 Not a person with a disability 21 34 20 11 4 10 0 61 17 3686
2011 Person with a disability 13 33 17 15 11 10 0 52 28 236
2011 Not a person with a disability 17 36 20 12 5 11 0 59 19 4169
2008 Person with a disability 12 32 17 15 8 15 2 52 27 258
2008 Not a person with a disability 17 38 19 11 4 10 1 62 17 4552

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 25 12 13 13 10 0 58 29 257
2017 Not a person with a disability 30 33 14 10 6 6 0 67 17 3925
2014 Person with a disability 22 28 17 14 11 8 0 55 27 212
2014 Not a person with a disability 26 34 18 10 5 7 0 64 17 3690
2011 Person with a disability 22 31 16 13 11 7 1 57 26 236
2011 Not a person with a disability 25 37 16 8 6 7 0 67 16 4165
2008 Person with a disability 18 30 15 13 12 12 0 55 28 257
2008 Not a person with a disability 24 37 16 9 6 8 0 67 15 4555

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 29 13 18 15 4 0 52 34 256
2017 Not a person with a disability 24 37 15 13 6 4 0 64 20 3920
2014 Person with a disability 13 36 21 17 7 6 0 52 26 213
2014 Not a person with a disability 21 37 19 12 6 5 0 61 20 3686
2011 Person with a disability 16 32 15 18 13 6 0 51 33 236
2011 Not a person with a disability 18 39 17 15 6 4 0 60 22 4162
2008 Person with a disability 16 34 17 16 11 5 0 53 29 258
2008 Not a person with a disability 20 41 15 13 6 4 0 64 20 4560
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 36 16 10 4 2 1 70 14 257
2017 Not a person with a disability 35 44 12 6 1 1 0 81 7 3918
2014 Person with a disability 29 41 17 8 3 1 0 71 11 213
2014 Not a person with a disability 33 43 14 6 2 2 0 78 7 3692
2011 Person with a disability 29 37 16 9 7 3 0 68 16 235
2011 Not a person with a disability 29 43 16 7 3 3 0 74 10 4156

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 35 15 2 2 5 1 81 4 255
2017 Not a person with a disability 43 40 10 2 1 4 0 87 3 3915
2014 Person with a disability 42 37 10 3 2 4 2 84 5 213
2014 Not a person with a disability 39 42 10 2 1 5 0 87 3 3686
2011 Person with a disability 44 27 16 3 3 6 2 77 6 233
2011 Not a person with a disability 38 40 12 3 1 7 1 83 4 4156

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 31 12 11 9 3 2 67 21 257
2017 Not a person with a disability 38 37 11 6 3 3 2 79 9 3914
2014 Person with a disability 37 35 12 7 7 4 0 74 14 214
2014 Not a person with a disability 37 39 11 6 2 4 1 80 8 3692
2011 Person with a disability 40 32 9 8 6 4 1 76 15 233
2011 Not a person with a disability 38 36 10 7 2 4 2 79 10 4162
2008 Person with a disability 33 30 13 7 8 6 2 69 17 258
2008 Not a person with a disability 34 35 12 8 4 4 2 74 13 4566

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 29 14 17 12 6 0 54 30 254
2017 Not a person with a disability 24 33 20 10 4 6 2 63 15 3914
2014 Person with a disability 20 29 20 12 9 9 0 54 23 214
2014 Not a person with a disability 21 32 21 10 4 9 2 60 16 3690
2011 Person with a disability 20 32 17 11 10 9 2 57 24 235
2011 Not a person with a disability 19 34 22 9 5 9 2 59 16 4155

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 14 15 16 26 13 2 33 49 257
2017 Not a person with a disability 18 24 18 13 10 13 4 50 28 3917
2014 Person with a disability 11 24 12 15 22 15 1 42 44 214
2014 Not a person with a disability 15 23 19 14 11 14 4 46 31 3690
2011 Person with a disability 11 18 21 14 23 10 2 34 42 235
2011 Not a person with a disability 15 23 19 13 11 15 5 47 30 4159

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 56 23 8 6 3 1 3 82 10 256
2017 Not a person with a disability 55 27 8 5 2 1 2 85 7 3918
2014 Person with a disability 61 21 10 3 2 0 2 84 6 214
2014 Not a person with a disability 54 27 9 5 2 1 2 84 7 3693

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 64 20 7 2 2 3 3 89 3 256
2017 Not a person with a disability 66 23 5 3 1 2 1 92 3 3922
2014 Person with a disability 74 15 6 0 0 2 2 93 1 213
2014 Not a person with a disability 67 23 4 2 1 2 1 93 2 3693
2011 Person with a disability 67 18 9 2 1 2 1 88 4 235
2011 Not a person with a disability 67 21 5 2 1 1 2 92 3 4165
2008 Person with a disability 71 16 5 2 2 2 2 91 4 257
2008 Not a person with a disability 69 20 5 2 1 1 2 92 3 4564

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 29 15 14 15 5 0 53 31 254
2017 Not a person with a disability 31 39 13 10 5 2 0 72 15 3915
2014 Person with a disability 23 32 18 10 12 3 1 58 23 214
2014 Not a person with a disability 29 37 15 11 5 3 1 68 16 3691
2011 Person with a disability 22 31 18 12 13 3 1 55 26 235
2011 Not a person with a disability 32 36 14 8 6 2 1 70 15 4165
2008 Person with a disability 23 41 13 12 10 1 1 65 22 258
2008 Not a person with a disability 32 39 14 8 5 2 0 72 14 4556

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 24 11 17 25 4 3 44 45 256
2017 Not a person with a disability 28 31 13 12 11 2 2 62 24 3916
2014 Person with a disability 20 21 11 20 24 2 2 43 46 213
2014 Not a person with a disability 21 30 15 16 13 2 3 53 31 3694
2011 Person with a disability 9 20 14 22 32 1 2 30 56 235
2011 Not a person with a disability 20 29 16 16 15 2 3 51 32 4163
2008 Person with a disability 13 28 10 18 28 1 2 42 48 258
2008 Not a person with a disability 22 33 13 15 13 2 2 57 29 4550

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 34 14 13 10 7 2 60 25 257
2017 Not a person with a disability 28 39 17 7 4 5 1 71 11 3917

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 29 12 4 8 6 1 74 13 256
2017 Not a person with a disability 48 35 10 2 1 4 0 87 3 3917
2014 Person with a disability 49 30 12 3 3 2 1 81 6 214
2014 Not a person with a disability 51 34 8 2 1 4 0 89 3 3688

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 32 13 8 5 3 0 73 14 254
2017 Not a person with a disability 50 36 9 3 1 2 0 87 4 3916
2014 Person with a disability 41 35 12 7 6 0 0 75 13 214
2014 Not a person with a disability 48 36 10 3 1 2 0 87 4 3690
2011 Person with a disability 34 32 13 9 5 6 0 70 15 235
2011 Not a person with a disability 40 40 11 3 2 3 0 83 5 4167

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 34 10 6 8 0 0 77 13 257
2017 Not a person with a disability 56 33 7 2 1 0 0 90 3 3919
2014 Person with a disability 49 29 9 8 4 0 0 79 12 214
2014 Not a person with a disability 53 36 8 2 1 1 0 89 3 3689
2011 Person with a disability 36 36 12 8 7 1 0 74 15 236
2011 Not a person with a disability 46 38 9 4 2 1 0 85 6 4156
2008 Person with a disability 33 36 12 10 7 1 0 70 17 257
2008 Not a person with a disability 44 39 10 4 2 1 0 84 6 4562

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 28 10 12 9 1 0 68 22 257
2017 Not a person with a disability 49 32 11 5 2 1 0 82 7 3918
2014 Person with a disability 37 33 16 7 6 0 0 70 14 214
2014 Not a person with a disability 40 38 14 6 2 1 0 78 8 3693
2011 Person with a disability 32 36 15 9 7 1 0 69 16 234
2011 Not a person with a disability 42 35 14 5 3 1 0 78 8 4164

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 31 13 10 9 0 0 67 19 257
2017 Not a person with a disability 47 36 11 5 2 0 0 83 7 3919
2014 Person with a disability 33 36 17 7 6 0 0 70 13 214
2014 Not a person with a disability 39 39 14 6 2 0 0 78 8 3693
2011 Person with a disability 30 38 16 10 7 1 0 68 16 236
2011 Not a person with a disability 40 38 13 6 3 0 0 78 9 4154
2008 Person with a disability 35 32 13 12 7 1 0 67 20 257
2008 Not a person with a disability 43 39 10 5 3 0 0 82 8 4555

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 21 14 13 13 4 0 58 27 256
2017 Not a person with a disability 41 26 15 8 5 4 0 70 14 3919
2014 Person with a disability 37 20 20 11 8 4 0 59 20 214
2014 Not a person with a disability 36 28 17 10 5 4 0 67 15 3693
2011 Person with a disability 34 27 13 12 10 5 0 64 23 234
2011 Not a person with a disability 39 26 15 8 6 5 1 69 15 4163
2008 Person with a disability 32 25 15 13 13 2 1 58 26 255
2008 Not a person with a disability 38 27 15 9 6 5 1 69 15 4555
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 30 39 31 257
2017 Not a person with a disability 24 44 33 3924
2014 Person with a disability 22 43 36 214
2014 Not a person with a disability 24 43 34 3694
2011 Person with a disability 25 39 36 236
2011 Not a person with a disability 25 45 30 4170

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 12 38 25 7 8 10 77
2017 Not a person with a disability 13 47 23 3 8 6 931
2014 Person with a disability 14 35 36 13 9999 2 46
2014 Not a person with a disability 14 46 22 8 9999 11 859
2011 Person with a disability 18 33 21 6 9999 21 57
2011 Not a person with a disability 17 41 24 5 9999 13 1033
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 28 72 256
2017 Not a person with a disability 10 90 3921
2014 Person with a disability 22 78 213
2014 Not a person with a disability 10 90 3684

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 38 70
2017 Not a person with a disability 42 397
2014 Person with a disability 53 46
2014 Not a person with a disability 48 382

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 75 70
2017 Not a person with a disability 62 397
2014 Person with a disability 70 46
2014 Not a person with a disability 57 382

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 70
2017 Not a person with a disability 10 397
2014 Not a person with a disability 7 382

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 397
2014 Person with a disability 0 46
2014 Not a person with a disability 0 382

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 397
2014 Not a person with a disability 1 382

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 2 397
2014 Not a person with a disability 2 382

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 70
2017 Not a person with a disability 4 397
2014 Not a person with a disability 4 382

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 26 70
2017 Not a person with a disability 34 398
2014 Person with a disability 32 46
2014 Not a person with a disability 31 383

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Person with a disability 39 70
2017 Not a person with a disability 35 398
2014 Person with a disability 36 46
2014 Not a person with a disability 32 383

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 56 70
2017 Not a person with a disability 39 398
2014 Person with a disability 40 46
2014 Not a person with a disability 36 383

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 37 70
2017 Not a person with a disability 31 398
2014 Person with a disability 53 46
2014 Not a person with a disability 39 383

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 70
2017 Not a person with a disability 22 398
2014 Person with a disability 34 46
2014 Not a person with a disability 23 383

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 42 70
2017 Not a person with a disability 53 398
2014 Person with a disability 54 46
2014 Not a person with a disability 61 383

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 70
2017 Not a person with a disability 26 398
2014 Person with a disability 41 46
2014 Not a person with a disability 31 383

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 70
2014 Not a person with a disability 2 383

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 398
2014 Not a person with a disability 10 383

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 70
2017 Not a person with a disability 9 398
2014 Person with a disability 13 46
2014 Not a person with a disability 11 383

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 55 70
2017 Not a person with a disability 41 398
2014 Person with a disability 54 46
2014 Not a person with a disability 40 383

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 70
2017 Not a person with a disability 23 398
2014 Person with a disability 17 46
2014 Not a person with a disability 23 383

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 70
2017 Not a person with a disability 10 398
2014 Person with a disability 19 46
2014 Not a person with a disability 13 383

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 48 70
2017 Not a person with a disability 58 398
2014 Person with a disability 48 46
2014 Not a person with a disability 52 382

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 26 70
2017 Not a person with a disability 27 398
2014 Person with a disability 41 46
2014 Not a person with a disability 28 382

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 15 70
2017 Not a person with a disability 9 398
2014 Person with a disability 13 46
2014 Not a person with a disability 9 382

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 22 70
2017 Not a person with a disability 12 398
2014 Person with a disability 15 46
2014 Not a person with a disability 9 382

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 70
2017 Not a person with a disability 7 398
2014 Person with a disability 13 46
2014 Not a person with a disability 10 382

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 70
2017 Not a person with a disability 4 398
2014 Not a person with a disability 3 382

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 70
2017 Not a person with a disability 11 398
2014 Person with a disability 20 46
2014 Not a person with a disability 15 382

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 70
2017 Not a person with a disability 8 398
2014 Person with a disability 17 46
2014 Not a person with a disability 13 382

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 70
2017 Not a person with a disability 25 398
2014 Person with a disability 26 46
2014 Not a person with a disability 27 382

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 64
2017 Not a person with a disability 11 381
2014 Person with a disability 23 43
2014 Not a person with a disability 14 371

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 64
2017 Not a person with a disability 27 381
2014 Person with a disability 22 43
2014 Not a person with a disability 19 371

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 64
2017 Not a person with a disability 9 381
2014 Person with a disability 14 43
2014 Not a person with a disability 13 371

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 64
2017 Not a person with a disability 11 381
2014 Person with a disability 12 43
2014 Not a person with a disability 10 371

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 64
2017 Not a person with a disability 13 381
2014 Person with a disability 13 43
2014 Not a person with a disability 11 371

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 12 381
2014 Not a person with a disability 11 371

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 64
2017 Not a person with a disability 18 381
2014 Not a person with a disability 17 371

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 64
2017 Not a person with a disability 11 381
2014 Person with a disability 16 43
2014 Not a person with a disability 9 371

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 64
2017 Not a person with a disability 9 381
2014 Person with a disability 16 43
2014 Not a person with a disability 9 371

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 25 64
2017 Not a person with a disability 27 381
2014 Person with a disability 28 43
2014 Not a person with a disability 22 371

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 64
2017 Not a person with a disability 10 381
2014 Not a person with a disability 9 371

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 57 64
2017 Not a person with a disability 42 381
2014 Person with a disability 48 43
2014 Not a person with a disability 41 371

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 64
2017 Not a person with a disability 42 381
2014 Person with a disability 57 43
2014 Not a person with a disability 45 371

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 64
2017 Not a person with a disability 13 381
2014 Person with a disability 11 43
2014 Not a person with a disability 10 371

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 94 6 70
2017 Not a person with a disability 95 5 399

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 16 16 8 10 27 5 51 26 256
2017 Not a person with a disability 22 18 15 4 3 30 9 65 11 3917
2014 Person with a disability 16 15 20 7 6 27 8 48 20 214
2014 Not a person with a disability 19 19 15 4 3 32 10 64 11 3690

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 29 15 8 6 10 0 69 15 256
2017 Not a person with a disability 39 34 11 3 2 10 1 81 6 3912
2014 Person with a disability 31 28 18 6 4 11 3 69 11 214
2014 Not a person with a disability 34 34 14 3 1 13 2 79 5 3688
2011 Person with a disability 41 39 8 4 4 4 0 83 8 235
2011 Not a person with a disability 45 36 9 3 1 6 0 86 5 4163
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 47 8 9 4 2 2 78 14 255
2017 Not a person with a disability 25 50 11 6 2 2 3 79 9 3924
2014 Person with a disability 26 48 11 7 3 2 3 78 11 214
2014 Not a person with a disability 22 53 12 6 2 2 3 79 7 3692
2011 Person with a disability 28 53 6 6 4 1 2 83 10 235
2011 Not a person with a disability 24 53 11 5 2 2 3 81 7 4166
2008 Person with a disability 23 52 9 9 4 1 2 78 13 258
2008 Not a person with a disability 25 49 11 7 3 2 3 78 10 4568

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 12 21 26 7 7 23 4 45 20 257
2017 Not a person with a disability 13 25 19 4 2 28 7 60 11 3916
2014 Person with a disability 11 22 20 8 6 25 8 48 21 214
2014 Not a person with a disability 10 24 22 6 3 26 10 54 13 3689
2011 Person with a disability 12 28 17 7 10 23 3 55 23 234
2011 Not a person with a disability 10 25 21 5 3 27 7 54 14 4156

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 24 14 4 4 11 2 75 9 257
2017 Not a person with a disability 45 31 8 1 1 11 3 89 2 3921
2014 Person with a disability 42 27 10 3 4 11 3 81 8 214
2014 Not a person with a disability 40 33 10 1 1 11 4 86 2 3691
2011 Person with a disability 38 32 13 4 3 9 2 78 7 235
2011 Not a person with a disability 39 32 11 2 1 12 3 84 3 4165
2008 Person with a disability 30 38 11 4 2 12 3 80 7 258
2008 Not a person with a disability 41 32 9 2 1 12 3 86 3 4567

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 25 14 4 6 14 2 72 12 255
2017 Not a person with a disability 39 31 10 2 1 14 3 85 3 3918
2014 Person with a disability 36 29 13 4 3 12 3 77 8 214
2014 Not a person with a disability 34 34 12 2 1 14 3 82 3 3687
2011 Person with a disability 28 34 15 4 5 11 2 72 10 234
2011 Not a person with a disability 35 32 12 3 1 14 3 80 5 4150
2008 Person with a disability 31 28 13 8 5 12 3 70 15 257
2008 Not a person with a disability 39 31 11 4 2 10 3 81 6 4566
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 20 80 257
2017 Not a person with a disability 5 95 3911
2014 Person with a disability 17 83 213
2014 Not a person with a disability 4 96 3687

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 52
2017 Not a person with a disability 35 182
2014 Person with a disability 33 36
2014 Not a person with a disability 38 132

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 90 52
2017 Not a person with a disability 78 182
2014 Person with a disability 80 36
2014 Not a person with a disability 73 132

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 6 182

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 52
2017 Not a person with a disability 0 182
2014 Person with a disability 0 36
2014 Not a person with a disability 0 132

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 182
2014 Not a person with a disability 6 132

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 52
2017 Not a person with a disability 6 182
2014 Person with a disability 16 36
2014 Not a person with a disability 9 132

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 52
2017 Not a person with a disability 23 181
2014 Not a person with a disability 24 132

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 181
2014 Person with a disability 19 36
2014 Not a person with a disability 18 132

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 11 181
2014 Not a person with a disability 8 132

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 52
2017 Not a person with a disability 4 181
2014 Not a person with a disability 6 132

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Person with a disability 20 52
2017 Not a person with a disability 25 181
2014 Not a person with a disability 25 132

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 52
2017 Not a person with a disability 32 181
2014 Not a person with a disability 25 132

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 52
2017 Not a person with a disability 3 181
2014 Person with a disability 0 36
2014 Not a person with a disability 6 132

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 52

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 52
2017 Not a person with a disability 8 181
2014 Not a person with a disability 5 132

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 20 181
2014 Not a person with a disability 14 132

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 181

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Person with a disability 79 52
2014 Person with a disability 75 36

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 52
2017 Not a person with a disability 0 181

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 52
2017 Not a person with a disability 18 181
2014 Person with a disability 19 36
2014 Not a person with a disability 34 132

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 37 52
2017 Not a person with a disability 29 182
2014 Person with a disability 33 36
2014 Not a person with a disability 31 132

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 25 52
2017 Not a person with a disability 9 182
2014 Person with a disability 32 36
2014 Not a person with a disability 16 132

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 182
2014 Person with a disability 19 36

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 52
2017 Not a person with a disability 9 182
2014 Person with a disability 24 36
2014 Not a person with a disability 6 132

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 182
2014 Not a person with a disability 4 132

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 52
2017 Not a person with a disability 6 182
2014 Not a person with a disability 9 132

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 52
2017 Not a person with a disability 5 182
2014 Person with a disability 16 36
2014 Not a person with a disability 10 132

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 51 52
2017 Not a person with a disability 59 182
2014 Person with a disability 43 36
2014 Not a person with a disability 49 132

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 178
2014 Not a person with a disability 5 127

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 17 178
2014 Not a person with a disability 13 127

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 4 178
2014 Not a person with a disability 8 127

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 3 178
2014 Not a person with a disability 4 127

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 50
2017 Not a person with a disability 7 178
2014 Not a person with a disability 4 127

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 50
2017 Not a person with a disability 12 178
2014 Not a person with a disability 10 127

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 50
2017 Not a person with a disability 11 178
2014 Person with a disability 15 33
2014 Not a person with a disability 10 127

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 50
2017 Not a person with a disability 5 178
2014 Person with a disability 15 33
2014 Not a person with a disability 5 127

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 50
2017 Not a person with a disability 20 178
2014 Person with a disability 33 33
2014 Not a person with a disability 23 127

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 50
2017 Not a person with a disability 6 178
2014 Not a person with a disability 5 127

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 62 50
2017 Not a person with a disability 42 178
2014 Person with a disability 42 33
2014 Not a person with a disability 44 127

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 68 50
2017 Not a person with a disability 53 178
2014 Person with a disability 76 33
2014 Not a person with a disability 54 127

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 0 178

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 17 50
2017 Not a person with a disability 10 178
2014 Person with a disability 18 33
2014 Not a person with a disability 12 127

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 96 4 52
2017 Not a person with a disability 96 4 184

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 14 18 5 10 29 4 51 22 256
2017 Not a person with a disability 22 18 14 2 1 35 8 70 5 3918
2014 Person with a disability 15 19 17 5 6 34 3 55 17 213
2014 Not a person with a disability 19 19 14 2 1 37 9 70 5 3689

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 25 16 6 7 10 0 67 15 256
2017 Not a person with a disability 41 32 11 2 1 12 2 84 3 3916
2014 Person with a disability 31 35 15 4 4 10 0 74 9 213
2014 Not a person with a disability 36 33 13 2 1 14 2 82 3 3689
2011 Person with a disability 39 32 15 4 3 7 0 77 7 235
2011 Not a person with a disability 46 35 9 2 1 7 0 88 3 4162
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 25 17 8 12 1 2 61 21 257
2017 Not a person with a disability 40 27 16 8 6 0 2 69 14 3915

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 27 24 12 15 0 1 49 27 256
2017 Not a person with a disability 21 31 26 13 8 0 1 53 21 3920

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 27 30 19 8 14 0 3 58 22 255
2017 Not a person with a disability 30 31 21 11 5 0 2 62 16 3905

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 24 21 14 14 0 4 49 29 255
2017 Not a person with a disability 26 27 22 14 8 1 3 54 23 3918

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 22 12 4 4 1 10 77 10 254
2017 Not a person with a disability 48 24 10 5 3 1 10 80 8 3912

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 26 21 12 14 0 0 52 26 255
2017 Not a person with a disability 33 32 20 9 5 0 1 66 14 3907

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 24 23 10 11 1 1 54 22 255
2017 Not a person with a disability 32 35 19 8 4 1 2 68 12 3906

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 29 23 9 12 1 1 55 21 255
2017 Not a person with a disability 27 35 20 11 5 1 2 64 16 3909

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 29 17 11 9 0 2 62 21 256
2017 Not a person with a disability 33 33 19 9 5 0 2 67 14 3906

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 31 30 18 10 7 1 2 63 18 255
2017 Not a person with a disability 34 34 18 8 4 1 2 70 12 3896

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 28 18 7 9 0 2 66 16 257
2017 Not a person with a disability 56 23 11 5 3 0 2 81 8 3912

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 19 9 5 10 0 2 75 15 252
2017 Not a person with a disability 77 10 3 2 2 1 4 92 5 3911

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 29 10 6 4 0 1 80 10 256
2017 Not a person with a disability 62 23 8 3 1 0 3 87 4 3913

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 22 11 6 12 0 1 71 18 254
2017 Not a person with a disability 64 18 7 4 3 0 3 85 7 3918

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 12 3 3 2 0 27 89 7 253
2017 Not a person with a disability 56 15 5 2 1 1 20 90 4 3903

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 63 18 5 1 1 0 11 92 2 254
2017 Not a person with a disability 72 13 4 1 1 0 9 93 2 3894

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 18 8 5 10 0 4 76 16 256
2017 Not a person with a disability 70 15 5 3 3 1 4 89 6 3914

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 25 18 10 10 2 2 60 21 257
2017 Not a person with a disability 52 29 11 4 2 0 2 83 6 3910

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 22 37 18 13 0 0 32 31 256
2017 Not a person with a disability 15 35 35 10 4 0 1 50 14 3924

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 27 31 16 9 1 0 26 43 257
2017 Not a person with a disability 5 15 38 27 14 0 1 41 21 3919

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 36 19 10 13 4 1 56 24 257
2017 Not a person with a disability 26 43 15 6 3 6 0 73 10 3922

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 33 13 17 16 2 0 53 34 256
2017 Not a person with a disability 26 43 16 8 4 3 0 71 13 3923
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 57 43 257
2017 Not a person with a disability 10 90 3915
2014 Person with a disability 56 44 214
2014 Not a person with a disability 8 92 3687

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 90 10 147
2017 Not a person with a disability 77 23 385
2014 Person with a disability 87 13 119
2014 Not a person with a disability 82 18 282

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 49 34 2 7 8 0 0 82 15 133
2017 Not a person with a disability 51 37 5 4 3 0 0 88 7 298
2014 Person with a disability 45 38 3 7 5 2 0 85 12 104
2014 Not a person with a disability 59 29 5 6 2 0 0 88 7 231
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 18 8 5 4 8 1 61 39 257
2017 Not a person with a disability 52 22 11 4 4 6 1 56 44 3927

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 91
2017 Not a person with a disability 19 1587

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 91
2017 Not a person with a disability 33 1587

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 91
2017 Not a person with a disability 15 1587

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 91
2017 Not a person with a disability 30 1587

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 91
2017 Not a person with a disability 6 1587

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 91
2017 Not a person with a disability 44 1587

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 12 52 11 9 3 12 89
2017 Not a person with a disability 13 64 12 6 2 4 1549

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 15 15 19 17 7 7 40 42 91
2017 Not a person with a disability 17 27 15 15 11 3 12 51 31 1614

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 5 12 13 17 19 7 27 26 54 91
2017 Not a person with a disability 8 15 15 14 17 5 25 34 45 1612
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