2017 Public Service Employee Survey Results for Statistics Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	43	3	7	3	0	87	10	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	43	4	8	4	0	84	12	630
2017	University certificate or diploma below the bachelor's level	38	47	7	4	4	0	85	8	133
2017	Bachelor's degree	35	47	5	10	4	0	81	14	1719
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	45	4	11	4	0	81	15	1249
2014	Secondary or high school graduation certificate or equivalent or less	44	42	6	6	2	0	86	8	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	44	5	8	2	0	84	10	603
2014	University certificate or diploma below the bachelor's level	32	55	2	9	2	0	88	11	119
2014	Bachelor's degree	34	49	5	10	3	0	83	12	1550
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	44	5	10	3	0	82	13	1125
2011	Secondary or high school graduation certificate or equivalent or less	49	39	4	7	1	0	88	8	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	40	4	7	2	0	86	9	838
2011	University certificate or diploma below the bachelor's level	45	44	5	5	1	1	90	5	159
2011	Bachelor's degree	47	42	4	6	2	0	89	7	1667
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	40	3	7	2	0	88	8	1124
2008	Secondary or high school graduation certificate or equivalent or less	54	39	3	3	1	0	93	4	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	37	4	5	1	0	90	6	933
2008	University certificate or diploma below the bachelor's level	47	40	6	6	2	0	87	7	180
2008	Bachelor's degree	50	41	3	5	1	0	90	7	1739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35	3	6	2	0	89	8	1116

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	22	2	3	0	1	0	95	3	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	24	4	2	1	0	0	92	3	631
2017	University certificate or diploma below the bachelor's level	62	23	8	5	2	0	0	85	7	133
2017	Bachelor's degree	69	22	4	3	1	0	0	92	4	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	22	4	4	0	0	0	92	4	1249
2014	Secondary or high school graduation certificate or equivalent or less	71	21	4	3	1	1	0	92	4	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	24	4	2	2	0	1	92	3	602
2014	University certificate or diploma below the bachelor's level	58	33	4	4	2	0	0	90	6	119
2014	Bachelor's degree	68	23	4	3	1	1	1	92	4	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	22	5	3	1	0	0	92	3	1125
2011	Secondary or high school graduation certificate or equivalent or less	71	22	4	2	0	0	0	94	2	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	23	3	2	1	0	0	94	3	839
2011	University certificate or diploma below the bachelor's level	68	23	3	2	3	0	1	91	5	159
2011	Bachelor's degree	73	18	4	3	1	0	0	92	4	1660
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	23	2	2	1	0	1	94	3	1119
2008	Secondary or high school graduation certificate or equivalent or less	73	21	4	2	1	0	0	94	3	837
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	20	4	4	1	0	0	91	5	933
2008	University certificate or diploma below the bachelor's level	65	23	3	6	3	0	1	88	9	180
2008	Bachelor's degree	73	18	4	3	1	0	0	92	5	1737
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	20	3	4	1	0	0	93	5	1114

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	23	7	7	1	0	86	8	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	26	6	6	3	0	84	9	632
2017	University certificate or diploma below the bachelor's level	55	18	7	13	7	0	74	19	133
2017	Bachelor's degree	58	24	6	9	3	0	82	12	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	22	6	7	3	0	84	10	1248
2014	Secondary or high school graduation certificate or equivalent or less	59	24	8	7	2	0	83	9	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	28	7	8	2	1	83	10	601
2014	University certificate or diploma below the bachelor's level	44	28	10	12	7	0	72	19	119
2014	Bachelor's degree	55	25	7	9	3	1	81	12	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	24	6	9	3	0	81	12	1125
2011	Secondary or high school graduation certificate or equivalent or less	55	25	8	9	2	1	81	11	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	25	6	8	4	1	82	12	837
2011	University certificate or diploma below the bachelor's level	52	23	8	13	2	1	76	16	159
2011	Bachelor's degree	56	24	7	10	3	1	80	13	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	21	7	9	2	1	81	12	1123
2008	Secondary or high school graduation certificate or equivalent or less	62	22	6	7	2	0	85	9	842
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	24	7	8	3	0	82	11	934
2008	University certificate or diploma below the bachelor's level	55	21	8	13	4	1	76	17	180
2008	Bachelor's degree	59	21	6	10	3	1	81	13	1735
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	20	6	9	4	0	81	13	1114

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	34	5	6	3	0	86	9	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	37	8	6	5	0	81	11	631
2017	University certificate or diploma below the bachelor's level	40	39	10	6	5	0	79	11	133
2017	Bachelor's degree	40	37	8	10	5	0	77	15	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	9	9	6	0	76	15	1249
2014	Secondary or high school graduation certificate or equivalent or less	53	33	6	6	2	0	86	8	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	6	7	3	0	83	10	602
2014	University certificate or diploma below the bachelor's level	39	38	9	10	5	0	76	15	119
2014	Bachelor's degree	43	37	8	7	4	0	81	11	1549
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	36	7	8	3	0	82	11	1124
2011	Secondary or high school graduation certificate or equivalent or less	49	38	6	5	1	1	87	7	650
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	35	9	7	3	0	82	9	837
2011	University certificate or diploma below the bachelor's level	43	44	7	5	1	1	87	5	159
2011	Bachelor's degree	44	40	8	5	3	0	84	8	1659
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	7	6	2	0	85	8	1121

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	39	10	11	4	1	0	75	15	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	40	14	11	5	0	0	69	17	632
2017	University certificate or diploma below the bachelor's level	25	37	19	11	6	0	2	63	17	133
2017	Bachelor's degree	28	42	11	12	5	0	1	71	17	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	9	10	4	0	1	76	14	1248
2014	Secondary or high school graduation certificate or equivalent or less	33	41	11	11	3	0	1	75	14	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	13	11	5	0	1	72	15	601
2014	University certificate or diploma below the bachelor's level	27	43	11	14	4	0	0	70	18	119
2014	Bachelor's degree	27	43	14	11	5	1	1	71	15	1549
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	12	9	3	0	0	75	13	1122
2011	Secondary or high school graduation certificate or equivalent or less	34	41	13	6	4	0	2	78	9	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	15	9	4	0	2	71	14	839
2011	University certificate or diploma below the bachelor's level	32	42	14	7	4	1	2	75	11	158
2011	Bachelor's degree	30	42	13	9	4	0	2	73	13	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	11	7	3	0	2	78	11	1125
2008	Secondary or high school graduation certificate or equivalent or less	36	37	14	7	3	0	1	75	11	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	13	11	4	0	2	72	15	932
2008	University certificate or diploma below the bachelor's level	27	45	13	12	3	1	1	72	15	179
2008	Bachelor's degree	28	43	14	9	4	0	1	73	14	1737
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	14	9	3	0	2	74	12	1118

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	40	11	6	1	0	0	82	8	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	11	6	2	0	0	80	8	632
2017	University certificate or diploma below the bachelor's level	32	50	5	8	4	1	1	83	12	132
2017	Bachelor's degree	37	42	10	8	3	0	0	79	11	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	7	7	3	0	0	84	9	1249
2014	Secondary or high school graduation certificate or equivalent or less	34	40	15	7	4	1	1	74	11	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	45	14	6	4	0	0	77	9	604
2014	University certificate or diploma below the bachelor's level	29	44	13	11	2	0	0	73	14	119
2014	Bachelor's degree	32	44	13	7	3	0	0	76	11	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	44	10	5	3	0	0	81	9	1125
2011	Secondary or high school graduation certificate or equivalent or less	40	38	14	5	2	0	0	79	7	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	13	8	4	0	0	74	12	838
2011	University certificate or diploma below the bachelor's level	32	42	13	7	4	1	1	76	11	159
2011	Bachelor's degree	36	43	11	6	3	0	0	79	9	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	10	5	3	0	0	82	8	1121
2008	Secondary or high school graduation certificate or equivalent or less	38	36	15	7	3	0	0	75	10	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	12	7	5	0	0	76	12	931
2008	University certificate or diploma below the bachelor's level	30	45	12	8	5	0	0	75	13	179
2008	Bachelor's degree	33	43	11	9	5	0	0	75	14	1739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	8	6	3	0	0	83	9	1115

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	39	7	7	1	1	0	85	8	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	8	7	2	0	0	83	9	631
2017	University certificate or diploma below the bachelor's level	38	40	10	8	3	0	1	79	11	132
2017	Bachelor's degree	42	42	8	5	3	0	0	84	8	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	6	6	3	0	0	86	8	1249
2014	Secondary or high school graduation certificate or equivalent or less	39	43	10	5	3	0	1	82	8	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	11	7	3	0	0	79	10	602
2014	University certificate or diploma below the bachelor's level	31	49	8	10	2	0	0	80	12	119
2014	Bachelor's degree	37	44	8	7	3	0	0	82	10	1550
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	42	8	6	3	0	0	84	9	1125
2011	Secondary or high school graduation certificate or equivalent or less	41	41	11	3	3	0	0	82	7	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	44	10	5	4	0	0	81	9	839
2011	University certificate or diploma below the bachelor's level	33	42	12	9	4	0	1	75	13	158
2011	Bachelor's degree	38	44	8	7	3	0	0	82	9	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	7	5	3	0	0	85	8	1123
2008	Secondary or high school graduation certificate or equivalent or less	38	45	9	5	3	0	0	83	8	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	43	9	7	5	0	0	79	11	933
2008	University certificate or diploma below the bachelor's level	43	37	7	7	6	0	1	80	13	180
2008	Bachelor's degree	35	46	8	7	4	0	0	82	11	1738
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	41	8	5	4	0	0	84	9	1116

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	32	7	5	1	0	0	88	6	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	36	8	4	1	0	0	87	5	632
2017	University certificate or diploma below the bachelor's level	47	37	6	7	2	0	0	84	10	132
2017	Bachelor's degree	52	35	7	4	1	0	0	87	6	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	33	7	4	1	0	0	88	5	1244
2014	Secondary or high school graduation certificate or equivalent or less	49	38	8	2	1	1	0	88	3	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	40	9	4	2	0	1	85	6	602
2014	University certificate or diploma below the bachelor's level	39	43	9	8	1	1	0	82	9	119
2014	Bachelor's degree	48	36	9	5	1	1	0	85	6	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	8	4	1	1	0	87	5	1123

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	30	10	5	3	0	0	82	8	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	33	9	5	3	0	1	83	8	631
2017	University certificate or diploma below the bachelor's level	46	39	7	5	3	0	0	85	8	132
2017	Bachelor's degree	48	33	9	7	3	0	1	81	10	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	31	8	7	3	0	1	81	10	1249
2014	Secondary or high school graduation certificate or equivalent or less	44	34	12	3	2	2	3	82	5	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	10	3	4	1	1	83	7	601
2014	University certificate or diploma below the bachelor's level	41	33	14	6	3	1	2	76	9	119
2014	Bachelor's degree	46	34	10	5	3	1	1	82	8	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	33	11	5	3	1	1	79	9	1122
2011	Secondary or high school graduation certificate or equivalent or less	47	37	9	3	1	1	2	86	5	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	33	10	5	5	1	1	79	10	836
2011	University certificate or diploma below the bachelor's level	45	35	7	10	2	1	1	81	12	159
2011	Bachelor's degree	48	35	8	5	3	0	1	84	7	1668
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	9	4	2	1	1	85	6	1122

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	19	11	7	8	3	19	66	19	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	20	15	8	7	3	16	63	18	631
2017	University certificate or diploma below the bachelor's level	28	26	13	6	9	4	15	66	19	132
2017	Bachelor's degree	28	23	13	10	8	3	15	62	23	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	22	12	11	10	4	18	57	28	1246
2014	Secondary or high school graduation certificate or equivalent or less	27	22	14	7	7	4	20	64	18	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	24	14	6	7	3	17	66	16	602
2014	University certificate or diploma below the bachelor's level	26	25	12	9	12	2	14	61	25	119
2014	Bachelor's degree	27	22	13	10	8	4	17	61	23	1550
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	23	14	11	10	3	16	57	25	1124
2011	Secondary or high school graduation certificate or equivalent or less	31	19	11	10	5	2	22	65	20	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	21	11	9	9	2	15	65	22	839
2011	University certificate or diploma below the bachelor's level	27	23	12	11	10	3	13	59	26	160
2011	Bachelor's degree	27	22	13	10	9	3	16	61	23	1668
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	21	11	12	10	3	18	59	27	1123
2008	Secondary or high school graduation certificate or equivalent or less	36	21	11	8	5	3	16	70	17	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	21	11	8	5	3	15	70	16	933
2008	University certificate or diploma below the bachelor's level	36	18	8	12	13	2	11	62	28	179
2008	Bachelor's degree	28	23	11	12	9	3	14	61	26	1736
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	23	11	12	12	4	14	57	30	1116

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	43	10	5	3	0	0	82	8	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	45	10	5	3	0	0	82	8	632
2017	University certificate or diploma below the bachelor's level	32	50	8	4	5	1	0	83	9	132
2017	Bachelor's degree	31	46	12	8	3	0	0	77	11	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	45	8	5	2	0	0	84	8	1246
2014	Secondary or high school graduation certificate or equivalent or less	32	43	14	6	4	0	0	76	11	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	47	11	6	4	0	0	79	10	604
2014	University certificate or diploma below the bachelor's level	23	52	17	8	1	0	0	74	9	119
2014	Bachelor's degree	26	48	13	9	3	0	0	74	12	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	47	10	6	3	0	0	81	9	1125
2011	Secondary or high school graduation certificate or equivalent or less	39	41	12	6	2	0	0	80	9	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	43	12	8	5	0	0	75	12	835
2011	University certificate or diploma below the bachelor's level	33	46	11	7	2	1	1	80	9	159
2011	Bachelor's degree	32	45	13	7	3	0	0	77	10	1661
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	13	4	3	0	0	80	7	1125
2008	Secondary or high school graduation certificate or equivalent or less	38	40	12	6	4	0	0	78	10	834
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	11	7	6	0	0	77	12	928
2008	University certificate or diploma below the bachelor's level	36	39	14	7	4	0	0	75	11	178
2008	Bachelor's degree	32	43	13	7	4	0	0	75	12	1731
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	10	7	3	0	0	80	9	1113

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	37	11	8	5	0	0	77	13	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	15	9	8	0	0	68	17	630
2017	University certificate or diploma below the bachelor's level	31	33	16	13	8	0	1	64	21	132
2017	Bachelor's degree	30	39	14	11	5	1	0	69	17	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	13	9	6	0	0	72	15	1248
2014	Secondary or high school graduation certificate or equivalent or less	31	40	14	9	6	0	0	71	15	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	19	10	5	0	0	66	15	601
2014	University certificate or diploma below the bachelor's level	30	38	19	8	4	0	1	69	12	119
2014	Bachelor's degree	26	41	16	12	5	0	0	67	17	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	15	9	6	0	0	70	15	1125
2011	Secondary or high school graduation certificate or equivalent or less	29	40	16	9	5	1	0	70	14	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	41	14	11	8	0	0	67	19	839
2011	University certificate or diploma below the bachelor's level	24	35	22	11	5	1	2	61	17	159
2011	Bachelor's degree	25	44	14	11	5	0	0	70	16	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	44	13	9	4	1	0	73	13	1124

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	45	8	9	1	0	81	11	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	13	8	5	0	75	12	632
2017	University certificate or diploma below the bachelor's level	30	45	7	13	4	1	76	17	132
2017	Bachelor's degree	32	46	10	8	3	0	79	11	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	43	9	6	2	0	82	9	1246

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	39	8	3	1	0	0	88	4	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	8	3	3	0	0	86	6	632
2017	University certificate or diploma below the bachelor's level	41	45	7	3	4	1	0	86	7	131
2017	Bachelor's degree	43	42	8	4	2	0	0	85	6	1712
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	40	5	2	2	0	0	91	4	1247
2014	Secondary or high school graduation certificate or equivalent or less	42	45	9	3	1	1	0	87	4	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	40	11	3	2	0	0	84	5	602
2014	University certificate or diploma below the bachelor's level	36	53	6	4	1	0	0	89	5	119
2014	Bachelor's degree	42	44	9	4	1	0	0	86	4	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	39	7	3	1	0	0	88	5	1124
2011	Secondary or high school graduation certificate or equivalent or less	40	44	11	3	1	1	1	85	4	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	43	9	3	2	1	0	86	5	840
2011	University certificate or diploma below the bachelor's level	42	39	12	5	2	0	1	81	7	160
2011	Bachelor's degree	42	45	8	3	1	1	0	87	5	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	40	8	4	1	0	0	88	5	1125
2008	Secondary or high school graduation certificate or equivalent or less	47	40	8	2	2	1	0	88	4	841
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	9	4	2	1	0	85	6	931
2008	University certificate or diploma below the bachelor's level	41	43	10	3	3	0	0	84	6	180
2008	Bachelor's degree	44	42	8	4	2	0	0	86	6	1736
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	7	4	2	0	0	88	6	1115

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	40	11	9	4	0	76	13	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	14	8	7	0	71	15	631
2017	University certificate or diploma below the bachelor's level	30	40	11	11	8	1	70	19	132
2017	Bachelor's degree	32	41	13	9	5	0	73	14	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	41	11	6	5	0	79	11	1244

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	33	6	3	1	0	0	90	4	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	32	7	3	1	0	0	89	4	631
2017	University certificate or diploma below the bachelor's level	49	37	9	2	3	1	0	86	5	133
2017	Bachelor's degree	45	41	10	3	1	0	0	86	4	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	35	7	2	1	0	0	89	4	1248
2014	Secondary or high school graduation certificate or equivalent or less	59	30	8	1	1	0	0	90	2	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	30	7	1	1	0	0	91	2	601
2014	University certificate or diploma below the bachelor's level	49	38	9	4	0	0	0	87	4	119
2014	Bachelor's degree	51	35	10	2	1	0	0	87	3	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	7	2	1	0	0	90	3	1124
2011	Secondary or high school graduation certificate or equivalent or less	65	27	6	2	0	0	0	91	3	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	30	7	3	1	0	0	90	4	840
2011	University certificate or diploma below the bachelor's level	55	30	12	1	1	0	1	86	2	160
2011	Bachelor's degree	51	37	9	2	1	0	0	88	3	1666
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	36	7	2	1	0	0	90	3	1124

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	40	10	8	3	1	0	78	12	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	13	7	4	0	1	76	12	631
2017	University certificate or diploma below the bachelor's level	33	38	10	14	4	2	1	72	18	133
2017	Bachelor's degree	34	42	11	8	4	0	0	76	12	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	8	7	3	0	0	81	10	1248
2014	Secondary or high school graduation certificate or equivalent or less	29	41	17	9	3	1	0	71	12	501
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	44	14	9	5	1	1	71	14	604
2014	University certificate or diploma below the bachelor's level	24	48	13	11	2	0	3	74	13	119
2014	Bachelor's degree	26	45	12	11	4	1	1	73	15	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	44	13	9	4	0	0	74	13	1125
2011	Secondary or high school graduation certificate or equivalent or less	31	42	15	7	3	0	1	74	11	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	13	9	6	1	1	71	15	838
2011	University certificate or diploma below the bachelor's level	28	45	12	11	2	0	2	75	13	159
2011	Bachelor's degree	32	45	11	8	4	0	0	77	12	1662
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	12	7	4	0	0	78	10	1122

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	40	9	5	2	0	0	84	7	450
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	13	6	4	0	0	77	11	632
2017	University certificate or diploma below the bachelor's level	38	34	15	8	5	1	0	72	13	132
2017	Bachelor's degree	40	37	12	6	4	1	0	78	10	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	9	6	3	0	0	81	9	1245
2014	Secondary or high school graduation certificate or equivalent or less	38	40	14	6	2	0	0	78	8	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	15	6	4	1	0	75	10	604
2014	University certificate or diploma below the bachelor's level	32	48	6	9	2	1	1	82	11	119
2014	Bachelor's degree	34	39	14	8	4	0	0	74	12	1550
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	13	8	3	0	0	76	11	1124

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	38	10	6	3	1	0	81	10	451
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	10	6	4	0	1	80	10	632
2017	University certificate or diploma below the bachelor's level	32	42	10	9	5	2	0	76	14	132
2017	Bachelor's degree	36	40	14	7	3	0	0	76	10	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	39	10	6	3	0	1	81	9	1243
2014	Secondary or high school graduation certificate or equivalent or less	38	37	16	5	2	1	0	77	7	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	40	14	5	3	1	1	77	8	604
2014	University certificate or diploma below the bachelor's level	27	45	18	5	3	1	1	74	8	119
2014	Bachelor's degree	33	42	15	8	3	1	0	75	10	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	13	8	3	0	0	76	11	1125
2011	Secondary or high school graduation certificate or equivalent or less	40	40	11	4	2	2	1	82	6	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	11	7	3	1	1	79	10	837
2011	University certificate or diploma below the bachelor's level	37	44	8	6	2	1	3	83	8	160
2011	Bachelor's degree	38	43	10	5	1	1	1	83	7	1662
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	10	5	1	1	1	84	6	1121

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	40	10	3	2	0	84	6	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	37	10	4	2	0	84	6	632
2017	University certificate or diploma below the bachelor's level	42	39	11	5	3	0	81	8	132
2017	Bachelor's degree	38	43	10	6	3	0	81	9	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	8	4	2	0	85	6	1247
2014	Secondary or high school graduation certificate or equivalent or less	43	41	9	4	2	0	85	6	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	42	11	4	3	0	82	7	603
2014	University certificate or diploma below the bachelor's level	36	38	20	5	1	0	74	6	119
2014	Bachelor's degree	35	43	13	7	2	0	78	9	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	45	10	5	2	0	82	8	1123
2011	Secondary or high school graduation certificate or equivalent or less	44	42	7	6	1	0	86	7	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	42	11	5	4	0	80	9	840
2011	University certificate or diploma below the bachelor's level	37	47	8	5	3	1	85	7	160
2011	Bachelor's degree	37	46	10	5	2	0	83	7	1668
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	43	9	3	2	0	86	5	1124
2008	Secondary or high school graduation certificate or equivalent or less	45	39	9	5	3	0	83	8	842
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	42	7	5	3	0	84	9	931
2008	University certificate or diploma below the bachelor's level	36	47	10	3	4	0	83	7	179
2008	Bachelor's degree	37	44	10	6	2	0	82	8	1734
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	41	8	5	1	0	86	6	1114

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	30	9	5	2	2	85	6	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	32	9	5	2	1	83	7	632
2017	University certificate or diploma below the bachelor's level	42	38	12	5	4	0	80	8	133
2017	Bachelor's degree	45	35	11	5	3	1	81	8	1719
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	13	6	4	1	77	10	1251
2014	Secondary or high school graduation certificate or equivalent or less	52	33	11	3	1	0	85	4	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	34	10	4	1	0	84	5	604
2014	University certificate or diploma below the bachelor's level	46	30	17	6	1	0	77	6	119
2014	Bachelor's degree	43	35	14	5	3	0	79	8	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	13	6	3	0	77	10	1124
2011	Secondary or high school graduation certificate or equivalent or less	46	34	13	4	2	0	81	7	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	14	4	2	1	79	7	840
2011	University certificate or diploma below the bachelor's level	41	31	18	6	3	1	73	9	159
2011	Bachelor's degree	37	38	16	5	4	0	75	9	1665
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	15	8	3	0	74	11	1125
2008	Secondary or high school graduation certificate or equivalent or less	44	35	14	4	2	1	80	6	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	13	4	2	1	81	6	933
2008	University certificate or diploma below the bachelor's level	41	31	19	7	3	0	72	10	180
2008	Bachelor's degree	35	38	17	6	4	0	73	10	1737
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	17	9	4	1	69	13	1114

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	17	29	23	17	1	4	43	26	448
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	21	30	21	13	1	4	37	32	630
2017	University certificate or diploma below the bachelor's level	5	18	35	21	16	1	2	39	25	133
2017	Bachelor's degree	6	20	38	21	11	1	3	33	27	1709
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	15	36	26	12	2	4	41	21	1242
2014	Secondary or high school graduation certificate or equivalent or less	7	21	34	22	12	1	4	35	29	499
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	24	37	20	10	1	2	31	31	603
2014	University certificate or diploma below the bachelor's level	5	33	29	22	10	0	1	33	38	119
2014	Bachelor's degree	6	21	39	22	9	1	2	32	28	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	18	38	26	9	1	3	37	24	1123
2011	Secondary or high school graduation certificate or equivalent or less	7	21	34	23	11	1	3	35	30	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	23	31	21	11	1	4	34	33	839
2011	University certificate or diploma below the bachelor's level	8	28	35	18	8	0	4	27	37	160
2011	Bachelor's degree	8	22	37	19	9	2	2	30	31	1665
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	17	38	23	11	1	4	36	24	1121
2008	Secondary or high school graduation certificate or equivalent or less	7	20	34	24	12	1	4	37	28	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	20	35	22	11	1	4	35	28	931
2008	University certificate or diploma below the bachelor's level	12	24	32	23	7	1	2	31	37	180
2008	Bachelor's degree	5	20	38	24	10	1	2	35	26	1733
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	16	37	28	11	1	3	41	21	1116

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	8	24	27	26	4	7	59	13	447
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	12	23	25	25	3	6	56	19	627
2017	University certificate or diploma below the bachelor's level	6	11	23	29	25	1	5	57	18	133
2017	Bachelor's degree	5	10	26	32	21	3	4	57	15	1703
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	8	23	33	24	3	7	63	11	1237
2014	Secondary or high school graduation certificate or equivalent or less	4	12	28	26	20	4	6	51	18	498
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	13	26	29	16	6	4	51	21	600
2014	University certificate or diploma below the bachelor's level	5	17	32	22	17	3	3	42	24	119
2014	Bachelor's degree	4	13	29	31	16	4	3	50	18	1547
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	10	29	30	19	3	5	53	15	1119
2011	Secondary or high school graduation certificate or equivalent or less	6	12	23	27	22	4	5	54	20	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	14	24	27	17	4	7	49	24	837
2011	University certificate or diploma below the bachelor's level	5	18	17	30	19	4	8	55	26	158
2011	Bachelor's degree	5	14	26	29	19	3	4	51	21	1665
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	13	26	31	18	3	6	53	19	1115
2008	Secondary or high school graduation certificate or equivalent or less	4	11	22	29	25	5	5	60	16	841
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	11	21	32	23	4	6	61	16	928
2008	University certificate or diploma below the bachelor's level	8	12	21	29	25	3	2	57	20	179
2008	Bachelor's degree	3	10	21	32	27	3	4	63	14	1730
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	10	20	35	24	3	4	64	14	1115

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	21	25	17	18	5	7	40	31	448
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	29	20	16	3	7	39	28	630
2017	University certificate or diploma below the bachelor's level	7	14	37	18	14	3	7	35	23	133
2017	Bachelor's degree	9	19	33	21	12	3	4	36	29	1705
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	32	21	12	3	7	37	27	1236
2014	Secondary or high school graduation certificate or equivalent or less	13	25	27	17	11	2	6	31	40	501
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	28	16	11	3	6	30	39	600
2014	University certificate or diploma below the bachelor's level	13	20	34	14	10	2	5	26	37	119
2014	Bachelor's degree	12	23	32	18	10	2	4	29	36	1547
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	20	33	19	10	3	4	31	34	1122
2011	Secondary or high school graduation certificate or equivalent or less	12	19	31	18	13	2	5	33	34	648
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	26	17	11	4	7	32	39	838
2011	University certificate or diploma below the bachelor's level	13	22	28	16	11	4	6	30	39	159
2011	Bachelor's degree	12	21	32	19	11	3	4	31	34	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	31	19	10	2	6	32	34	1119
2008	Secondary or high school graduation certificate or equivalent or less	8	18	28	21	15	5	5	40	29	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	19	31	21	13	4	6	37	29	928
2008	University certificate or diploma below the bachelor's level	8	16	38	23	12	1	2	37	24	179
2008	Bachelor's degree	7	17	34	23	12	2	4	38	26	1734
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	30	26	12	3	5	42	26	1114

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	10	27	28	26	1	5	58	13	444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	11	27	30	23	1	4	56	15	622
2017	University certificate or diploma below the bachelor's level	6	12	30	22	23	2	4	48	19	133
2017	Bachelor's degree	5	11	34	29	17	1	3	48	16	1704
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	10	30	33	18	1	4	54	15	1239
2014	Secondary or high school graduation certificate or equivalent or less	2	10	32	30	19	1	5	53	13	498
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	14	30	31	15	2	4	49	19	601
2014	University certificate or diploma below the bachelor's level	2	12	38	26	18	1	3	46	15	118
2014	Bachelor's degree	5	13	34	31	15	1	2	47	18	1546
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	12	32	32	17	1	3	50	17	1118
2011	Secondary or high school graduation certificate or equivalent or less	3	11	33	28	20	1	4	51	15	649
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	14	29	31	16	1	6	50	19	838
2011	University certificate or diploma below the bachelor's level	5	12	31	32	12	2	5	48	19	159
2011	Bachelor's degree	5	11	34	30	16	2	3	47	17	1662
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	12	32	31	16	2	4	50	16	1118
2008	Secondary or high school graduation certificate or equivalent or less	4	9	30	30	22	1	4	55	13	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	12	30	30	20	1	4	53	16	931
2008	University certificate or diploma below the bachelor's level	7	15	33	25	18	0	3	44	22	180
2008	Bachelor's degree	4	11	34	31	17	1	2	50	15	1735
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	10	32	35	15	1	4	52	14	1115

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	16	24	19	24	2	6	47	27	446
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	27	19	19	1	6	40	31	630
2017	University certificate or diploma below the bachelor's level	13	21	23	17	18	1	6	39	37	133
2017	Bachelor's degree	10	20	30	20	14	2	4	36	32	1702
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	20	28	19	16	3	6	38	31	1242
2014	Secondary or high school graduation certificate or equivalent or less	7	20	27	21	17	3	5	41	29	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	32	19	11	1	4	32	34	603
2014	University certificate or diploma below the bachelor's level	16	27	22	13	18	2	2	32	45	119
2014	Bachelor's degree	13	25	30	17	10	2	3	28	40	1547
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	31	16	11	2	4	29	37	1117
2011	Secondary or high school graduation certificate or equivalent or less	7	19	27	23	18	1	5	44	28	650
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	26	21	13	3	7	37	34	838
2011	University certificate or diploma below the bachelor's level	13	22	27	23	8	1	7	34	37	160
2011	Bachelor's degree	11	21	32	19	12	2	4	32	35	1657
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	20	30	18	13	3	6	34	33	1121
2008	Secondary or high school graduation certificate or equivalent or less	9	17	25	23	20	1	4	46	27	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	19	29	22	15	2	5	39	30	926
2008	University certificate or diploma below the bachelor's level	11	23	31	14	17	2	2	33	35	179
2008	Bachelor's degree	10	22	28	20	16	1	4	37	34	1733
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	27	22	14	2	4	38	33	1111

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	16	22	19	23	5	9	49	26	444
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	15	22	23	19	4	6	47	28	628
2017	University certificate or diploma below the bachelor's level	11	17	25	18	19	4	6	41	31	133
2017	Bachelor's degree	7	14	30	25	16	3	5	44	23	1707
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	13	29	25	17	4	7	47	20	1238
2014	Secondary or high school graduation certificate or equivalent or less	6	16	24	24	20	4	6	49	25	500
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	17	27	25	15	4	6	44	26	600
2014	University certificate or diploma below the bachelor's level	8	20	24	25	15	5	3	43	31	119
2014	Bachelor's degree	5	14	30	26	15	4	5	45	22	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	13	30	28	15	3	5	47	20	1118
2011	Secondary or high school graduation certificate or equivalent or less	9	17	23	21	17	5	8	44	29	647
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	24	21	15	5	8	42	30	838
2011	University certificate or diploma below the bachelor's level	11	16	22	26	12	1	11	43	31	158
2011	Bachelor's degree	7	16	31	24	14	3	6	41	25	1661
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	14	31	26	14	4	8	45	20	1117
2008	Secondary or high school graduation certificate or equivalent or less	11	19	23	19	18	4	7	42	33	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	25	21	14	5	6	39	33	930
2008	University certificate or diploma below the bachelor's level	13	24	28	16	11	2	5	30	40	180
2008	Bachelor's degree	8	21	29	21	14	3	4	38	31	1733
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	33	21	12	3	6	37	27	1113

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	18	26	17	20	6	6	42	29	448
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	16	29	20	18	3	5	42	27	629
2017	University certificate or diploma below the bachelor's level	8	20	25	25	11	2	9	40	32	133
2017	Bachelor's degree	9	17	36	20	12	3	4	34	28	1708
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	34	19	12	4	6	35	28	1242
2014	Secondary or high school graduation certificate or equivalent or less	8	19	30	17	16	4	6	36	30	501
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	35	21	11	4	5	34	27	604
2014	University certificate or diploma below the bachelor's level	9	22	30	18	13	5	2	33	34	119
2014	Bachelor's degree	9	21	34	19	9	4	3	31	32	1550
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	32	21	11	4	4	35	31	1121

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	22	4	5	1	0	2	90	6	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	20	7	5	2	0	1	86	7	632
2017	University certificate or diploma below the bachelor's level	54	25	3	7	9	1	1	81	16	133
2017	Bachelor's degree	64	22	5	5	2	0	1	87	8	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	21	5	5	2	0	1	87	8	1248
2014	Secondary or high school graduation certificate or equivalent or less	68	20	5	3	3	0	1	89	6	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	21	4	4	3	0	2	89	7	604
2014	University certificate or diploma below the bachelor's level	51	25	13	7	3	0	0	77	11	119
2014	Bachelor's degree	65	20	5	6	2	0	1	86	8	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	20	5	6	3	0	1	86	9	1125
2011	Secondary or high school graduation certificate or equivalent or less	61	21	6	6	2	0	3	85	9	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	22	7	6	3	0	2	85	8	836
2011	University certificate or diploma below the bachelor's level	55	29	5	8	3	0	1	85	10	160
2011	Bachelor's degree	61	23	6	7	2	0	1	85	9	1661
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	21	6	8	2	0	1	84	10	1121
2008	Secondary or high school graduation certificate or equivalent or less	65	18	6	6	2	0	2	85	8	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	19	5	7	4	0	3	83	11	928
2008	University certificate or diploma below the bachelor's level	61	19	4	11	4	0	1	80	15	179
2008	Bachelor's degree	63	21	5	6	4	0	1	85	10	1733
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	20	6	8	4	0	2	82	12	1117

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	34	13	6	3	4	5	76	10	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	30	15	6	6	5	6	69	13	632
2017	University certificate or diploma below the bachelor's level	33	28	8	11	11	4	4	67	24	133
2017	Bachelor's degree	33	30	11	6	4	6	8	74	12	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30	9	5	4	6	8	79	11	1247
2014	Secondary or high school graduation certificate or equivalent or less	38	30	12	7	4	7	3	75	12	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	30	14	6	6	5	3	72	13	603
2014	University certificate or diploma below the bachelor's level	30	43	11	4	5	5	2	79	9	119
2014	Bachelor's degree	36	31	11	6	4	5	7	76	12	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	30	12	5	3	5	5	77	9	1124

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	30	8	6	3	2	1	82	9	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	29	6	8	5	1	0	80	13	632
2017	University certificate or diploma below the bachelor's level	48	28	7	9	6	2	0	78	15	133
2017	Bachelor's degree	51	30	8	6	4	1	0	82	11	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	27	5	5	3	1	0	87	8	1248
2014	Secondary or high school graduation certificate or equivalent or less	51	30	8	5	4	2	0	83	9	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	9	6	4	2	0	80	11	604
2014	University certificate or diploma below the bachelor's level	41	39	11	4	5	0	0	80	9	119
2014	Bachelor's degree	52	30	7	6	3	2	0	83	9	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	29	7	4	2	1	0	86	7	1125

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	35	14	9	3	2	2	74	12	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	13	10	5	2	2	70	16	631
2017	University certificate or diploma below the bachelor's level	30	35	12	10	9	1	2	67	20	133
2017	Bachelor's degree	38	36	11	9	4	2	0	75	14	1713
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	37	9	6	3	2	1	82	9	1248
2014	Secondary or high school graduation certificate or equivalent or less	31	40	13	8	3	4	1	75	12	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	14	11	5	3	1	69	16	604
2014	University certificate or diploma below the bachelor's level	29	43	10	12	2	3	2	76	14	119
2014	Bachelor's degree	32	43	10	8	3	3	1	78	12	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	42	9	7	2	2	1	82	9	1123
2011	Secondary or high school graduation certificate or equivalent or less	27	36	15	12	5	3	1	67	18	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	15	11	7	3	1	66	19	839
2011	University certificate or diploma below the bachelor's level	28	40	14	8	6	1	3	71	15	159
2011	Bachelor's degree	32	42	10	8	4	3	1	77	13	1666
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	10	7	3	3	1	79	10	1124
2008	Secondary or high school graduation certificate or equivalent or less	26	37	13	12	6	4	2	67	19	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	12	10	7	4	1	70	18	932
2008	University certificate or diploma below the bachelor's level	26	34	14	14	8	2	1	62	24	180
2008	Bachelor's degree	31	40	11	9	4	3	1	75	14	1735
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	11	8	3	4	2	77	12	1115

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	25	17	9	5	12	2	63	17	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	24	15	11	9	12	2	60	24	630
2017	University certificate or diploma below the bachelor's level	27	23	17	11	10	10	2	56	24	133
2017	Bachelor's degree	30	29	12	9	6	12	2	68	17	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	28	10	8	5	13	1	73	15	1249
2014	Secondary or high school graduation certificate or equivalent or less	24	30	17	8	5	14	2	64	15	501
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	30	17	10	6	10	2	63	18	604
2014	University certificate or diploma below the bachelor's level	24	32	17	10	6	9	2	62	19	119
2014	Bachelor's degree	30	32	14	7	5	11	2	71	14	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29	13	8	4	12	2	73	13	1124
2011	Secondary or high school graduation certificate or equivalent or less	25	28	17	10	8	11	1	60	20	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	17	10	11	10	1	57	24	839
2011	University certificate or diploma below the bachelor's level	24	25	18	8	12	9	3	56	23	160
2011	Bachelor's degree	32	28	12	8	6	12	2	70	16	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	26	13	6	4	11	2	74	12	1120
2008	Secondary or high school graduation certificate or equivalent or less	27	26	18	11	6	10	2	60	19	842
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	29	15	8	10	10	2	63	21	933
2008	University certificate or diploma below the bachelor's level	23	28	18	15	10	4	1	54	27	180
2008	Bachelor's degree	31	29	12	8	6	12	2	70	16	1736
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	28	11	7	4	11	2	75	12	1114

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	26	16	11	8	17	5	55	24	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	22	16	14	6	21	4	52	27	630
2017	University certificate or diploma below the bachelor's level	17	20	20	9	14	13	7	46	29	133
2017	Bachelor's degree	16	26	16	11	7	19	4	55	24	1719
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	26	14	9	4	24	6	62	18	1248
2014	Secondary or high school graduation certificate or equivalent or less	14	22	19	13	6	20	5	48	26	501
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	25	19	11	8	15	4	52	24	604
2014	University certificate or diploma below the bachelor's level	13	32	18	13	7	14	4	54	24	119
2014	Bachelor's degree	16	25	17	12	6	18	5	53	24	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	28	17	12	4	19	5	58	20	1124

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	31	9	6	1	0	0	84	7	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	8	4	3	0	0	85	7	628
2017	University certificate or diploma below the bachelor's level	45	39	3	7	4	1	1	85	12	132
2017	Bachelor's degree	55	33	5	5	2	0	0	89	6	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	28	4	3	2	0	0	91	5	1249
2014	Secondary or high school graduation certificate or equivalent or less	51	34	8	5	1	0	0	86	6	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	7	4	2	0	0	87	6	603
2014	University certificate or diploma below the bachelor's level	47	43	6	4	1	0	0	90	5	119
2014	Bachelor's degree	54	34	6	4	1	0	0	88	6	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	33	5	4	1	0	0	91	5	1124

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	37	6	5	3	0	0	86	8	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	31	10	7	3	0	0	81	10	632
2017	University certificate or diploma below the bachelor's level	38	38	11	8	4	1	0	76	13	133
2017	Bachelor's degree	44	36	10	6	3	0	0	80	10	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	8	6	4	1	0	82	9	1247
2014	Secondary or high school graduation certificate or equivalent or less	49	35	8	5	2	0	0	84	8	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	37	9	5	3	0	1	83	9	605
2014	University certificate or diploma below the bachelor's level	44	36	10	9	2	0	0	79	11	119
2014	Bachelor's degree	42	38	10	6	3	1	0	81	9	1555
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	36	8	6	3	0	0	82	9	1125
2011	Secondary or high school graduation certificate or equivalent or less	45	34	9	6	5	1	0	80	11	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	33	13	6	5	1	0	75	12	838
2011	University certificate or diploma below the bachelor's level	38	37	10	8	5	1	2	77	13	160
2011	Bachelor's degree	38	39	11	6	4	1	1	78	10	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	38	10	7	2	0	1	80	9	1122
2008	Secondary or high school graduation certificate or equivalent or less	42	32	12	7	5	0	0	75	13	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	13	9	6	0	1	72	15	932
2008	University certificate or diploma below the bachelor's level	31	35	13	10	10	0	1	67	20	180
2008	Bachelor's degree	33	37	12	9	6	0	1	72	16	1737
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	11	9	6	1	1	74	15	1116

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	30	7	3	2	2	1	87	5	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	28	9	3	3	3	1	84	7	632
2017	University certificate or diploma below the bachelor's level	44	30	13	7	4	1	0	75	11	133
2017	Bachelor's degree	55	28	9	4	3	1	0	84	7	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	28	7	3	3	1	1	86	6	1246
2014	Secondary or high school graduation certificate or equivalent or less	51	31	9	4	2	2	1	84	6	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	30	10	2	3	3	2	85	5	605
2014	University certificate or diploma below the bachelor's level	43	38	12	4	2	2	0	82	6	119
2014	Bachelor's degree	52	31	9	4	2	1	1	85	6	1555
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	27	8	4	2	2	0	86	6	1124
2011	Secondary or high school graduation certificate or equivalent or less	49	29	11	6	2	4	1	81	7	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	29	10	6	5	3	1	78	12	839
2011	University certificate or diploma below the bachelor's level	47	28	12	6	3	3	2	79	9	160
2011	Bachelor's degree	48	32	10	5	3	2	1	83	7	1662
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29	8	5	2	2	1	84	7	1125
2008	Secondary or high school graduation certificate or equivalent or less	49	28	11	5	5	2	0	78	10	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	27	15	5	5	3	0	74	10	932
2008	University certificate or diploma below the bachelor's level	39	32	10	8	9	1	0	72	18	180
2008	Bachelor's degree	47	31	9	6	4	3	1	80	10	1737
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	31	9	5	4	3	1	81	9	1117

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	30	8	6	3	1	0	84	9	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	29	9	8	3	0	1	80	11	632
2017	University certificate or diploma below the bachelor's level	40	34	12	5	8	1	0	75	13	131
2017	Bachelor's degree	50	32	7	7	3	1	0	83	10	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	30	7	5	3	1	0	85	8	1248
2014	Secondary or high school graduation certificate or equivalent or less	48	34	10	5	3	0	0	82	8	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	7	5	4	0	0	83	10	605
2014	University certificate or diploma below the bachelor's level	43	37	8	6	5	1	0	81	11	118
2014	Bachelor's degree	45	35	9	5	3	1	1	82	9	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	31	6	5	3	1	0	86	7	1125
2011	Secondary or high school graduation certificate or equivalent or less	47	31	9	7	5	1	0	79	12	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	33	8	9	5	1	0	77	14	839
2011	University certificate or diploma below the bachelor's level	42	36	9	9	2	1	1	79	12	159
2011	Bachelor's degree	44	35	10	6	4	1	0	80	10	1659
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	9	6	2	1	1	83	8	1124
2008	Secondary or high school graduation certificate or equivalent or less	45	32	10	7	5	0	0	77	12	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	12	7	6	0	1	75	13	933
2008	University certificate or diploma below the bachelor's level	39	30	10	9	11	0	0	70	20	180
2008	Bachelor's degree	42	34	9	9	5	1	0	77	14	1738
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	33	8	7	5	1	1	80	12	1116

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	81	12	3	2	0	0	1	95	2	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	82	11	4	2	1	0	0	94	3	632
2017	University certificate or diploma below the bachelor's level	76	13	2	4	4	1	1	90	8	133
2017	Bachelor's degree	81	13	2	2	1	0	0	94	4	1712
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	12	3	2	1	0	0	94	3	1248
2014	Secondary or high school graduation certificate or equivalent or less	80	13	3	2	1	0	1	94	3	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	13	2	2	2	0	1	93	4	605
2014	University certificate or diploma below the bachelor's level	77	12	4	5	2	0	0	89	7	119
2014	Bachelor's degree	80	13	3	2	1	0	0	94	3	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	12	2	2	1	0	1	95	3	1123
2011	Secondary or high school graduation certificate or equivalent or less	77	13	3	3	2	0	1	91	5	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	14	3	2	1	0	0	93	3	838
2011	University certificate or diploma below the bachelor's level	73	15	5	3	3	0	2	89	6	159
2011	Bachelor's degree	80	12	3	3	1	0	1	94	4	1662
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	14	3	2	1	0	1	94	3	1126
2008	Secondary or high school graduation certificate or equivalent or less	80	11	3	3	2	0	0	92	5	842
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	11	4	3	3	0	1	90	6	931
2008	University certificate or diploma below the bachelor's level	83	9	1	3	3	0	1	92	7	180
2008	Bachelor's degree	84	9	2	2	2	0	1	94	5	1735
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	8	2	3	2	0	1	93	5	1113

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	19	4	2	3	3	4	89	6	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	21	5	4	3	2	4	88	7	630
2017	University certificate or diploma below the bachelor's level	57	24	5	3	1	4	5	89	5	131
2017	Bachelor's degree	62	22	5	3	2	3	4	89	5	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	21	5	2	1	3	4	91	4	1242
2014	Secondary or high school graduation certificate or equivalent or less	63	20	5	2	3	1	4	89	5	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	22	6	2	3	4	4	88	5	605
2014	University certificate or diploma below the bachelor's level	58	27	6	3	3	1	2	87	7	119
2014	Bachelor's degree	60	22	5	2	2	4	5	90	5	1555
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	23	6	3	1	3	5	89	5	1125
2011	Secondary or high school graduation certificate or equivalent or less	58	25	6	4	2	1	4	88	6	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	23	8	6	5	2	3	80	12	837
2011	University certificate or diploma below the bachelor's level	51	26	5	6	4	2	5	83	11	159
2011	Bachelor's degree	56	26	6	3	3	2	4	87	6	1665
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	26	6	2	2	3	5	90	4	1124

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	22	6	3	2	1	1	90	5	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	23	7	4	3	0	0	87	6	630
2017	University certificate or diploma below the bachelor's level	54	28	8	3	4	2	0	84	8	131
2017	Bachelor's degree	60	26	6	4	3	1	0	87	7	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	25	6	2	3	1	1	88	6	1245

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	22	8	2	2	1	89	4	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	22	10	4	3	1	83	7	631
2017	University certificate or diploma below the bachelor's level	49	29	9	5	5	3	81	10	131
2017	Bachelor's degree	61	24	9	3	2	1	86	6	1719
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	23	8	2	3	2	87	5	1247

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	26	6	4	2	0	88	6	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	26	8	4	4	0	84	8	629
2017	University certificate or diploma below the bachelor's level	50	27	9	8	6	1	77	14	131
2017	Bachelor's degree	56	27	8	6	3	0	83	9	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	27	7	3	4	0	85	7	1244
2014	Secondary or high school graduation certificate or equivalent or less	59	27	7	4	2	0	87	7	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	29	7	5	3	0	85	8	605
2014	University certificate or diploma below the bachelor's level	53	31	8	4	3	0	85	7	118
2014	Bachelor's degree	53	31	8	5	3	1	84	8	1555
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	29	7	4	4	0	86	8	1124

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	42	12	4	0	2	7	82	5	95
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	31	18	6	3	4	7	71	10	155
2017	University certificate or diploma below the bachelor's level	24	34	16	10	4	2	10	66	17	49
2017	Bachelor's degree	31	34	11	7	4	4	10	74	13	667
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	10	7	1	4	11	79	9	566
2014	Secondary or high school graduation certificate or equivalent or less	36	33	13	7	2	3	7	77	9	120
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	16	8	2	5	7	71	11	153
2014	University certificate or diploma below the bachelor's level	31	38	21	5	0	5	0	73	5	39
2014	Bachelor's degree	26	36	14	7	2	4	10	73	10	582
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	13	7	2	4	9	75	10	507

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	34	14	5	2	7	0	78	7	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	13	5	4	7	0	76	10	630
2017	University certificate or diploma below the bachelor's level	37	33	13	9	4	3	1	73	13	133
2017	Bachelor's degree	37	33	12	6	4	8	0	76	10	1719
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	30	11	5	2	9	1	80	8	1248
2014	Secondary or high school graduation certificate or equivalent or less	29	39	14	5	2	10	1	76	8	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	14	5	2	12	1	76	8	605
2014	University certificate or diploma below the bachelor's level	32	38	16	5	3	6	0	74	9	120
2014	Bachelor's degree	31	36	12	6	2	11	1	77	9	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	33	13	5	2	10	1	77	8	1124
2011	Secondary or high school graduation certificate or equivalent or less	29	29	20	6	4	10	1	65	12	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	20	7	5	11	1	65	13	834
2011	University certificate or diploma below the bachelor's level	25	32	20	7	4	10	2	65	12	158
2011	Bachelor's degree	29	32	16	6	3	13	1	71	11	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	33	16	6	3	12	1	72	10	1121

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	36	14	7	3	4	0	75	10	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	15	9	5	3	0	70	15	632
2017	University certificate or diploma below the bachelor's level	36	27	14	13	6	2	1	65	20	133
2017	Bachelor's degree	32	36	15	9	5	3	0	71	14	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	13	8	4	3	0	74	12	1248
2014	Secondary or high school graduation certificate or equivalent or less	30	36	18	8	3	5	0	70	12	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	18	7	5	5	0	69	12	605
2014	University certificate or diploma below the bachelor's level	28	37	19	8	4	2	1	68	12	120
2014	Bachelor's degree	27	37	16	11	4	4	0	67	16	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	17	10	4	3	0	67	15	1122
2011	Secondary or high school graduation certificate or equivalent or less	27	34	21	9	5	3	1	63	15	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	19	10	7	6	1	61	19	836
2011	University certificate or diploma below the bachelor's level	17	37	18	14	8	5	1	58	23	158
2011	Bachelor's degree	25	38	17	10	7	3	0	65	17	1661
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	18	10	5	4	1	66	15	1119
2008	Secondary or high school graduation certificate or equivalent or less	30	33	18	8	5	5	1	67	13	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	17	7	5	5	0	69	13	932
2008	University certificate or diploma below the bachelor's level	26	38	19	6	7	4	0	67	13	179
2008	Bachelor's degree	28	39	16	9	4	3	0	70	14	1740
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	36	16	8	5	3	1	70	13	1116

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	38	16	8	4	9	0	70	12	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	16	12	5	8	0	64	19	629
2017	University certificate or diploma below the bachelor's level	26	33	16	13	5	5	1	63	20	133
2017	Bachelor's degree	23	35	19	11	5	6	0	62	18	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	16	10	4	8	0	67	16	1244
2014	Secondary or high school graduation certificate or equivalent or less	22	32	22	6	5	12	0	62	13	501
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	21	9	5	8	0	62	15	605
2014	University certificate or diploma below the bachelor's level	21	36	19	12	3	8	1	63	17	120
2014	Bachelor's degree	19	34	20	12	4	10	1	59	19	1550
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	17	13	4	9	0	63	18	1123
2011	Secondary or high school graduation certificate or equivalent or less	17	34	22	11	4	12	0	58	18	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	32	19	11	8	11	0	57	22	840
2011	University certificate or diploma below the bachelor's level	14	35	27	10	4	8	2	55	15	160
2011	Bachelor's degree	14	38	19	12	6	10	0	58	21	1668
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	19	11	4	10	1	61	17	1121
2008	Secondary or high school graduation certificate or equivalent or less	18	38	20	10	4	10	0	62	16	839
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	36	21	10	4	10	1	60	16	930
2008	University certificate or diploma below the bachelor's level	16	35	25	8	7	9	1	56	16	179
2008	Bachelor's degree	15	38	19	12	4	11	0	60	19	1738
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	39	17	10	5	10	1	63	17	1114

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	35	13	9	6	6	0	70	16	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	15	10	8	6	0	64	20	632
2017	University certificate or diploma below the bachelor's level	32	32	12	13	6	5	0	67	20	133
2017	Bachelor's degree	28	33	15	12	7	6	0	64	20	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	12	9	6	8	0	71	16	1248
2014	Secondary or high school graduation certificate or equivalent or less	27	32	20	7	6	7	0	65	14	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	32	18	10	6	8	0	63	17	605
2014	University certificate or diploma below the bachelor's level	25	34	21	6	6	6	1	64	14	120
2014	Bachelor's degree	24	35	18	12	5	6	0	63	19	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	16	10	6	6	0	65	17	1124
2011	Secondary or high school graduation certificate or equivalent or less	26	36	18	7	6	7	0	67	14	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	32	18	9	8	8	1	62	19	840
2011	University certificate or diploma below the bachelor's level	20	38	17	9	6	6	2	64	17	160
2011	Bachelor's degree	23	40	14	10	6	6	0	67	17	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	35	16	8	5	7	0	69	14	1120
2008	Secondary or high school graduation certificate or equivalent or less	23	35	16	10	6	9	0	64	19	841
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	35	17	9	7	9	0	64	17	931
2008	University certificate or diploma below the bachelor's level	20	34	21	10	7	9	0	60	18	178
2008	Bachelor's degree	23	38	16	9	6	8	0	66	16	1740
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	14	7	5	9	1	73	13	1114

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	39	12	14	5	6	0	68	19	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	35	17	13	8	5	0	61	22	631
2017	University certificate or diploma below the bachelor's level	28	32	14	15	8	3	1	62	24	133
2017	Bachelor's degree	22	36	17	14	8	4	0	60	23	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	12	13	6	5	0	68	19	1248
2014	Secondary or high school graduation certificate or equivalent or less	23	36	20	11	4	6	0	63	16	501
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	37	20	11	7	5	0	60	18	604
2014	University certificate or diploma below the bachelor's level	21	42	22	4	6	4	1	67	10	120
2014	Bachelor's degree	18	38	19	14	7	5	0	58	22	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	18	13	7	4	0	61	21	1122
2011	Secondary or high school graduation certificate or equivalent or less	18	41	18	13	6	4	0	61	20	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33	18	15	9	5	0	56	25	836
2011	University certificate or diploma below the bachelor's level	16	40	17	15	5	7	1	60	21	159
2011	Bachelor's degree	15	41	16	17	7	4	0	58	25	1665
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	39	16	14	5	4	0	63	20	1121
2008	Secondary or high school graduation certificate or equivalent or less	21	38	17	14	6	4	0	62	21	843
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	41	16	13	7	5	0	63	20	932
2008	University certificate or diploma below the bachelor's level	20	39	12	16	9	4	0	61	27	180
2008	Bachelor's degree	18	43	15	15	6	3	0	63	21	1739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	14	12	6	4	0	67	19	1115

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	43	12	3	1	2	0	83	5	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	14	4	2	1	0	80	6	630
2017	University certificate or diploma below the bachelor's level	33	43	15	4	2	4	0	79	6	133
2017	Bachelor's degree	33	43	13	7	2	1	0	78	9	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	10	6	1	1	0	82	8	1246
2014	Secondary or high school graduation certificate or equivalent or less	32	44	15	5	1	3	0	78	6	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	46	15	4	2	3	0	78	7	605
2014	University certificate or diploma below the bachelor's level	33	42	17	4	2	2	0	77	6	120
2014	Bachelor's degree	32	43	15	6	2	2	0	77	8	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	12	7	2	1	0	78	9	1123
2011	Secondary or high school graduation certificate or equivalent or less	30	42	17	5	3	3	0	74	8	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	40	19	6	3	3	0	71	9	832
2011	University certificate or diploma below the bachelor's level	28	47	17	3	3	1	1	77	6	158
2011	Bachelor's degree	28	43	15	9	3	3	0	73	12	1661
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	43	14	7	3	2	0	75	11	1121

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	40	12	2	0	6	0	84	3	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	13	1	1	4	1	85	2	631
2017	University certificate or diploma below the bachelor's level	41	43	8	5	1	3	0	86	6	132
2017	Bachelor's degree	41	42	10	2	1	4	0	86	3	1711
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	8	1	1	3	0	89	2	1245
2014	Secondary or high school graduation certificate or equivalent or less	36	37	15	2	0	9	1	81	3	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	11	2	1	7	1	85	3	604
2014	University certificate or diploma below the bachelor's level	28	48	14	1	2	4	2	81	3	120
2014	Bachelor's degree	37	44	10	2	1	5	0	87	3	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	41	7	2	1	3	0	90	2	1121
2011	Secondary or high school graduation certificate or equivalent or less	33	38	15	3	1	9	1	79	5	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	15	2	1	8	1	80	3	837
2011	University certificate or diploma below the bachelor's level	31	48	10	3	2	5	1	84	6	158
2011	Bachelor's degree	39	39	12	3	1	6	0	83	4	1659
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	8	2	1	5	0	88	4	1119

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	11	4	4	4	2	80	9	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	14	4	3	3	2	78	8	631
2017	University certificate or diploma below the bachelor's level	36	34	11	9	5	2	3	74	15	131
2017	Bachelor's degree	35	38	12	7	3	3	2	77	11	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	9	7	3	4	1	80	10	1243
2014	Secondary or high school graduation certificate or equivalent or less	39	34	13	5	3	6	1	77	9	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	11	4	2	4	1	81	7	605
2014	University certificate or diploma below the bachelor's level	33	42	12	7	2	2	1	78	9	120
2014	Bachelor's degree	34	40	11	6	3	4	2	79	10	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	10	6	2	2	1	81	8	1125
2011	Secondary or high school graduation certificate or equivalent or less	40	33	13	7	3	3	1	77	10	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	11	6	3	3	1	79	10	835
2011	University certificate or diploma below the bachelor's level	31	45	9	5	3	3	4	81	9	159
2011	Bachelor's degree	37	37	10	7	3	5	2	79	11	1660
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	9	6	2	5	1	82	9	1119
2008	Secondary or high school graduation certificate or equivalent or less	36	34	11	7	4	5	3	76	12	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	12	7	4	5	1	76	11	930
2008	University certificate or diploma below the bachelor's level	36	37	14	4	5	3	1	76	10	180
2008	Bachelor's degree	31	36	12	9	6	4	1	72	16	1741
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	12	9	4	4	2	74	13	1118

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	32	19	7	5	7	1	66	13	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	29	25	7	5	7	2	59	13	628
2017	University certificate or diploma below the bachelor's level	23	28	21	13	7	6	2	55	22	133
2017	Bachelor's degree	23	33	20	12	5	6	1	60	19	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	17	11	4	6	1	66	16	1241
2014	Secondary or high school graduation certificate or equivalent or less	22	23	25	9	4	14	2	54	16	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	21	8	5	11	4	60	16	604
2014	University certificate or diploma below the bachelor's level	16	34	25	12	8	3	2	53	21	120
2014	Bachelor's degree	20	32	22	11	5	9	2	58	17	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	19	11	4	7	1	63	16	1124
2011	Secondary or high school graduation certificate or equivalent or less	20	28	26	9	4	11	3	56	15	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	32	21	8	6	12	3	58	17	834
2011	University certificate or diploma below the bachelor's level	16	34	25	7	7	7	4	56	16	159
2011	Bachelor's degree	19	34	22	11	5	8	2	59	17	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	38	19	10	4	7	1	64	15	1118

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	24	17	11	10	11	3	56	24	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	18	14	12	12	3	47	31	629
2017	University certificate or diploma below the bachelor's level	22	23	12	11	19	10	3	51	34	132
2017	Bachelor's degree	16	24	18	14	12	13	4	47	31	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	21	18	12	10	15	5	49	28	1246
2014	Secondary or high school graduation certificate or equivalent or less	18	22	19	11	11	15	4	49	27	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	23	19	14	12	13	3	47	31	602
2014	University certificate or diploma below the bachelor's level	15	24	18	14	15	11	2	45	34	120
2014	Bachelor's degree	13	22	20	14	12	15	4	43	33	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	18	15	11	14	4	46	32	1125
2011	Secondary or high school graduation certificate or equivalent or less	18	24	19	11	12	12	5	50	27	650
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	19	13	15	13	3	43	34	836
2011	University certificate or diploma below the bachelor's level	12	22	14	16	19	8	9	41	43	159
2011	Bachelor's degree	14	22	19	14	11	15	5	46	31	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	20	13	8	18	4	47	27	1121

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	26	6	5	1	2	4	87	6	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	27	11	4	1	1	2	84	5	632
2017	University certificate or diploma below the bachelor's level	50	23	7	11	3	2	4	77	15	132
2017	Bachelor's degree	53	28	8	6	2	1	2	84	8	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	26	7	5	2	1	1	85	7	1246
2014	Secondary or high school graduation certificate or equivalent or less	58	25	9	3	1	1	3	86	5	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	27	9	4	2	2	2	85	5	604
2014	University certificate or diploma below the bachelor's level	48	33	12	6	1	0	1	81	6	120
2014	Bachelor's degree	54	27	9	5	2	2	1	84	7	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	28	8	6	2	1	1	83	9	1125

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	22	5	2	1	2	2	92	3	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	23	6	2	1	2	1	91	3	631
2017	University certificate or diploma below the bachelor's level	63	23	6	5	0	2	1	89	5	133
2017	Bachelor's degree	65	23	5	3	1	2	2	91	4	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	24	4	3	0	1	1	93	3	1246
2014	Secondary or high school graduation certificate or equivalent or less	64	25	5	1	0	3	2	94	1	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	23	4	1	1	3	1	93	2	605
2014	University certificate or diploma below the bachelor's level	56	30	8	1	1	1	4	90	2	120
2014	Bachelor's degree	67	23	5	2	1	2	1	92	3	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	22	3	2	1	1	1	95	2	1122
2011	Secondary or high school graduation certificate or equivalent or less	69	22	4	2	1	1	1	93	3	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	20	6	2	1	1	2	91	2	839
2011	University certificate or diploma below the bachelor's level	62	27	5	2	1	1	1	92	3	159
2011	Bachelor's degree	65	20	6	3	1	2	3	90	4	1660
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	21	5	1	1	1	3	93	2	1124
2008	Secondary or high school graduation certificate or equivalent or less	72	16	6	2	1	1	2	91	2	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	20	5	2	1	2	2	91	3	932
2008	University certificate or diploma below the bachelor's level	65	26	2	3	2	1	1	93	5	180
2008	Bachelor's degree	70	20	5	2	1	1	2	92	3	1737
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	20	5	2	1	1	3	92	3	1118

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	38	10	9	5	4	0	75	15	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	14	12	6	3	0	67	18	632
2017	University certificate or diploma below the bachelor's level	28	36	14	10	8	3	1	66	19	131
2017	Bachelor's degree	29	38	14	11	6	2	1	69	17	1712
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	12	9	5	3	0	75	14	1244
2014	Secondary or high school graduation certificate or equivalent or less	29	37	12	9	3	7	2	73	14	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33	16	11	7	3	0	65	18	604
2014	University certificate or diploma below the bachelor's level	30	39	20	5	2	2	1	71	8	120
2014	Bachelor's degree	26	37	16	13	5	2	0	65	19	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	15	10	4	1	0	71	14	1123
2011	Secondary or high school graduation certificate or equivalent or less	32	33	17	8	5	3	2	68	14	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	15	9	9	2	1	66	19	839
2011	University certificate or diploma below the bachelor's level	30	39	14	9	7	1	1	70	16	158
2011	Bachelor's degree	31	38	13	9	6	2	1	71	15	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	14	8	5	2	1	72	13	1123
2008	Secondary or high school graduation certificate or equivalent or less	32	37	14	8	6	1	1	70	15	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	15	9	6	2	0	69	15	929
2008	University certificate or diploma below the bachelor's level	28	33	18	10	10	1	0	62	20	179
2008	Bachelor's degree	30	40	14	9	5	1	0	72	15	1734
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	12	8	4	2	1	76	12	1119

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	29	16	11	13	4	5	57	26	451
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	29	15	13	15	2	2	55	30	630
2017	University certificate or diploma below the bachelor's level	25	37	10	11	12	4	1	65	24	133
2017	Bachelor's degree	28	32	12	13	11	2	1	62	25	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	29	12	13	10	2	2	63	24	1246
2014	Secondary or high school graduation certificate or equivalent or less	17	28	16	14	13	5	7	51	31	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	15	16	19	2	3	47	37	604
2014	University certificate or diploma below the bachelor's level	21	29	15	18	13	4	1	52	33	120
2014	Bachelor's degree	22	29	14	17	13	2	2	53	32	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	32	14	16	12	2	2	57	28	1124
2011	Secondary or high school graduation certificate or equivalent or less	15	24	19	18	18	2	4	41	38	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	18	16	21	2	3	42	39	838
2011	University certificate or diploma below the bachelor's level	14	27	17	20	17	2	4	44	39	159
2011	Bachelor's degree	21	31	14	15	15	2	2	54	32	1661
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	13	15	12	2	2	59	28	1125
2008	Secondary or high school graduation certificate or equivalent or less	18	29	16	16	15	3	2	49	33	842
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	14	16	16	1	2	52	34	931
2008	University certificate or diploma below the bachelor's level	19	32	15	17	14	1	2	53	32	180
2008	Bachelor's degree	25	33	12	15	12	1	1	59	28	1733
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	11	12	13	1	2	62	26	1113

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	37	20	6	4	6	1	68	11	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	35	21	7	5	5	2	65	13	631
2017	University certificate or diploma below the bachelor's level	24	39	13	9	6	6	3	69	17	133
2017	Bachelor's degree	26	40	17	9	4	4	1	69	13	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	14	6	4	4	0	75	11	1245

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	35	11	3	2	4	0	84	5	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	12	2	2	4	1	84	3	631
2017	University certificate or diploma below the bachelor's level	41	37	12	4	2	4	0	81	6	133
2017	Bachelor's degree	48	35	9	2	2	4	1	87	4	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	34	9	2	2	4	0	86	4	1246
2014	Secondary or high school graduation certificate or equivalent or less	49	34	9	2	1	5	1	88	3	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	31	10	1	1	3	0	87	2	605
2014	University certificate or diploma below the bachelor's level	47	39	11	0	1	2	1	88	1	120
2014	Bachelor's degree	51	34	8	2	1	4	0	88	3	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	34	7	3	1	4	0	89	3	1123

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	37	8	3	1	2	0	89	3	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	33	11	1	1	1	0	86	3	631
2017	University certificate or diploma below the bachelor's level	51	33	8	4	2	2	0	86	6	133
2017	Bachelor's degree	47	37	8	3	2	2	0	86	5	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	36	9	3	1	2	0	87	5	1242
2014	Secondary or high school graduation certificate or equivalent or less	48	35	11	2	0	3	0	86	2	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	9	2	1	2	0	87	3	605
2014	University certificate or diploma below the bachelor's level	41	35	20	0	1	2	1	79	1	120
2014	Bachelor's degree	46	38	9	3	1	2	0	86	4	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	8	4	1	2	0	86	5	1123
2011	Secondary or high school graduation certificate or equivalent or less	37	39	15	4	1	4	0	79	5	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	13	5	3	5	0	79	8	838
2011	University certificate or diploma below the bachelor's level	35	45	10	5	1	1	1	83	7	159
2011	Bachelor's degree	40	42	9	3	2	3	0	85	6	1664
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	10	3	2	3	0	85	5	1123

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	34	6	1	1	0	0	91	3	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	32	10	1	2	0	0	86	4	632
2017	University certificate or diploma below the bachelor's level	50	33	6	5	4	2	0	85	9	133
2017	Bachelor's degree	53	35	7	3	1	0	0	88	4	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	31	6	2	1	1	0	90	4	1246
2014	Secondary or high school graduation certificate or equivalent or less	53	35	9	2	1	1	0	89	2	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	34	8	1	1	1	0	89	3	603
2014	University certificate or diploma below the bachelor's level	50	37	12	1	1	0	0	87	2	120
2014	Bachelor's degree	51	36	8	3	1	1	0	88	4	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	34	8	2	1	1	0	89	4	1124
2011	Secondary or high school graduation certificate or equivalent or less	45	40	9	3	2	1	0	85	5	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	13	6	3	0	0	78	9	831
2011	University certificate or diploma below the bachelor's level	35	47	11	4	2	1	1	83	6	159
2011	Bachelor's degree	46	39	8	4	2	1	0	86	6	1666
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	8	3	2	0	0	87	5	1121
2008	Secondary or high school graduation certificate or equivalent or less	42	40	11	4	3	0	0	82	7	846
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	43	10	3	3	1	0	83	6	932
2008	University certificate or diploma below the bachelor's level	36	43	12	6	3	0	0	79	9	180
2008	Bachelor's degree	43	39	10	5	2	1	0	83	7	1735
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	34	10	4	2	1	0	83	7	1116

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	34	11	4	2	0	0	83	7	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	11	5	4	0	0	80	9	626
2017	University certificate or diploma below the bachelor's level	49	28	10	6	4	3	0	79	11	133
2017	Bachelor's degree	46	33	12	6	2	1	0	80	8	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	31	10	4	2	1	0	84	6	1248
2014	Secondary or high school graduation certificate or equivalent or less	41	37	15	3	3	1	0	79	6	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	13	6	3	1	0	78	9	605
2014	University certificate or diploma below the bachelor's level	42	37	15	4	2	1	0	79	6	120
2014	Bachelor's degree	37	39	14	8	2	0	0	76	11	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	14	5	2	1	0	79	7	1125
2011	Secondary or high school graduation certificate or equivalent or less	36	38	15	7	3	1	0	75	10	656
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	17	5	5	1	0	74	9	837
2011	University certificate or diploma below the bachelor's level	38	38	16	6	2	0	1	76	8	159
2011	Bachelor's degree	44	34	13	6	3	1	0	79	9	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	12	4	2	1	0	82	6	1120

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	38	9	4	2	0	0	85	6	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	34	12	4	3	0	0	80	7	632
2017	University certificate or diploma below the bachelor's level	43	36	12	4	3	1	0	80	7	133
2017	Bachelor's degree	44	36	12	6	2	0	0	80	8	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	35	9	4	2	0	0	85	6	1246
2014	Secondary or high school graduation certificate or equivalent or less	41	39	14	4	2	0	0	80	6	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	14	6	3	0	0	78	8	605
2014	University certificate or diploma below the bachelor's level	40	38	17	2	2	1	0	78	5	119
2014	Bachelor's degree	37	39	14	8	2	0	0	76	10	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	14	6	2	1	0	78	9	1124
2011	Secondary or high school graduation certificate or equivalent or less	35	40	17	6	2	1	0	75	8	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	15	6	4	1	0	74	10	833
2011	University certificate or diploma below the bachelor's level	40	35	17	6	1	1	1	76	7	159
2011	Bachelor's degree	41	38	11	6	3	0	0	79	10	1662
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	10	5	3	0	0	81	8	1118
2008	Secondary or high school graduation certificate or equivalent or less	40	39	11	6	3	0	0	80	9	844
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	11	5	3	0	0	81	8	931
2008	University certificate or diploma below the bachelor's level	40	41	9	5	4	1	0	81	10	180
2008	Bachelor's degree	42	39	9	6	3	0	0	82	9	1733
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	9	6	3	0	0	83	8	1115

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	25	17	7	4	5	0	70	12	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	24	15	9	6	4	0	68	16	630
2017	University certificate or diploma below the bachelor's level	41	25	14	8	7	4	1	70	15	133
2017	Bachelor's degree	39	27	15	10	6	4	0	68	16	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	26	15	8	4	5	0	72	13	1246
2014	Secondary or high school graduation certificate or equivalent or less	36	26	18	8	5	6	1	67	14	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	27	18	10	6	4	0	65	17	605
2014	University certificate or diploma below the bachelor's level	40	21	18	10	6	3	1	63	17	120
2014	Bachelor's degree	34	28	17	12	5	3	0	65	17	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	28	17	8	5	3	1	69	14	1125
2011	Secondary or high school graduation certificate or equivalent or less	35	28	17	8	6	5	0	67	15	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	24	15	10	9	6	0	64	20	836
2011	University certificate or diploma below the bachelor's level	37	28	14	7	7	6	1	69	16	160
2011	Bachelor's degree	40	25	14	9	6	4	1	69	16	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	27	14	7	5	5	1	73	12	1121
2008	Secondary or high school graduation certificate or equivalent or less	37	25	16	9	6	6	1	66	17	842
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	15	9	7	4	0	67	17	929
2008	University certificate or diploma below the bachelor's level	39	19	18	10	9	4	0	61	20	180
2008	Bachelor's degree	37	27	15	10	7	3	0	67	17	1735
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	28	13	8	4	5	1	73	13	1116

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	38	33	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	40	36	631
2017	University certificate or diploma below the bachelor's level	27	47	26	133
2017	Bachelor's degree	24	43	33	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	48	30	1248
2014	Secondary or high school graduation certificate or equivalent or less	27	44	29	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	42	36	605
2014	University certificate or diploma below the bachelor's level	28	44	29	120
2014	Bachelor's degree	24	41	35	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	45	34	1125
2011	Secondary or high school graduation certificate or equivalent or less	24	44	31	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	34	839
2011	University certificate or diploma below the bachelor's level	27	45	29	160
2011	Bachelor's degree	25	46	29	1666
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	47	30	1122

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	32	9	1	27	5	137
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	41	26	1	9	6	156
2017	University certificate or diploma below the bachelor's level	23	40	22	2	8	6	36
2017	Bachelor's degree	9	51	23	5	5	8	414
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	48	29	5	4	6	269
2014	Secondary or high school graduation certificate or equivalent or less	22	30	15	9	9999	24	122
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	46	21	7	9999	7	133
2014	University certificate or diploma below the bachelor's level	15	43	31	0	9999	11	34
2014	Bachelor's degree	11	50	21	8	9999	10	375
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	48	27	9	9999	5	242
2011	Secondary or high school graduation certificate or equivalent or less	32	33	12	7	9999	17	157
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	36	29	3	9999	15	224
2011	University certificate or diploma below the bachelor's level	11	41	29	2	9999	17	41
2011	Bachelor's degree	11	46	25	5	9999	13	409
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	43	26	8	9999	9	265

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	90	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	88	629
2017	University certificate or diploma below the bachelor's level	17	83	133
2017	Bachelor's degree	11	89	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1248
2014	Secondary or high school graduation certificate or equivalent or less	10	90	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	87	605
2014	University certificate or diploma below the bachelor's level	16	84	120
2014	Bachelor's degree	10	90	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	1120

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	75
2017	University certificate or diploma below the bachelor's level	53	21
2017	Bachelor's degree	48	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	144
2014	Secondary or high school graduation certificate or equivalent or less	50	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	78
2014	University certificate or diploma below the bachelor's level	36	18
2014	Bachelor's degree	56	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	115

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	75
2017	University certificate or diploma below the bachelor's level	81	21
2017	Bachelor's degree	61	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	144
2014	Secondary or high school graduation certificate or equivalent or less	53	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	78
2014	University certificate or diploma below the bachelor's level	66	18
2014	Bachelor's degree	55	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	115

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	75
2017	Bachelor's degree	10	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	144
2014	Secondary or high school graduation certificate or equivalent or less	9	54
2014	Bachelor's degree	7	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	115

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75
2017	Bachelor's degree	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	144
2014	Secondary or high school graduation certificate or equivalent or less	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78
2014	University certificate or diploma below the bachelor's level	18
2014	Bachelor's degree	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	115

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	21
2017	Bachelor's degree	4	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	144
2014	Secondary or high school graduation certificate or equivalent or less	0	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	78

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	42
2017	University certificate or diploma below the bachelor's level	0	21
2017	Bachelor's degree	3	185

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	4	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	144
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	78
2014	Bachelor's degree	5	162

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	75
2017	University certificate or diploma below the bachelor's level	36	21
2017	Bachelor's degree	33	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	146
2014	Secondary or high school graduation certificate or equivalent or less	24	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	78
2014	Bachelor's degree	33	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	115

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	75
2017	University certificate or diploma below the bachelor's level	29	21
2017	Bachelor's degree	31	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	146
2014	Secondary or high school graduation certificate or equivalent or less	29	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	78
2014	University certificate or diploma below the bachelor's level	39	18
2014	Bachelor's degree	29	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	115

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	75
2017	University certificate or diploma below the bachelor's level	52	21
2017	Bachelor's degree	41	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	146
2014	Secondary or high school graduation certificate or equivalent or less	33	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	78
2014	University certificate or diploma below the bachelor's level	37	18
2014	Bachelor's degree	33	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	115

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	75
2017	University certificate or diploma below the bachelor's level	33	21
2017	Bachelor's degree	34	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	146
2014	Secondary or high school graduation certificate or equivalent or less	37	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	78
2014	Bachelor's degree	43	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	115

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	75
2017	Bachelor's degree	24	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	146
2014	Secondary or high school graduation certificate or equivalent or less	9	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	78
2014	University certificate or diploma below the bachelor's level	37	18
2014	Bachelor's degree	26	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	115

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	75
2017	University certificate or diploma below the bachelor's level	58	21
2017	Bachelor's degree	54	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	146
2014	Secondary or high school graduation certificate or equivalent or less	55	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	78
2014	University certificate or diploma below the bachelor's level	58	18
2014	Bachelor's degree	64	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	115

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	75
2017	University certificate or diploma below the bachelor's level	37	21
2017	Bachelor's degree	25	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	146
2014	Secondary or high school graduation certificate or equivalent or less	31	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	78
2014	University certificate or diploma below the bachelor's level	27	18
2014	Bachelor's degree	37	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	115

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42
2017	University certificate or diploma below the bachelor's level	21
2017	Bachelor's degree	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	146

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	75
2017	Bachelor's degree	10	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	146
2014	Secondary or high school graduation certificate or equivalent or less	14	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	78
2014	Bachelor's degree	10	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	115

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	75
2017	Bachelor's degree	8	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	146
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	78
2014	University certificate or diploma below the bachelor's level	29	18
2014	Bachelor's degree	12	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	115

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	75
2017	University certificate or diploma below the bachelor's level	77	21
2017	Bachelor's degree	44	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	146
2014	Secondary or high school graduation certificate or equivalent or less	32	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	78
2014	University certificate or diploma below the bachelor's level	38	18
2014	Bachelor's degree	45	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	115

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	75
2017	Bachelor's degree	22	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	146
2014	Secondary or high school graduation certificate or equivalent or less	28	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	78
2014	Bachelor's degree	19	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	115

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	75
2017	Bachelor's degree	11	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	146
2014	Secondary or high school graduation certificate or equivalent or less	16	54
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	78
2014	Bachelor's degree	13	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	115

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	75
2017	University certificate or diploma below the bachelor's level	55	21
2017	Bachelor's degree	59	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	145
2014	Secondary or high school graduation certificate or equivalent or less	49	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	78
2014	University certificate or diploma below the bachelor's level	59	18
2014	Bachelor's degree	53	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	115

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	75
2017	University certificate or diploma below the bachelor's level	32	21
2017	Bachelor's degree	30	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	145
2014	Secondary or high school graduation certificate or equivalent or less	26	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	78
2014	University certificate or diploma below the bachelor's level	37	18
2014	Bachelor's degree	30	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	115

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	75
2017	Bachelor's degree	10	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	78
2014	Bachelor's degree	11	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	115

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	75
2017	University certificate or diploma below the bachelor's level	33	21
2017	Bachelor's degree	10	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	145
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	78
2014	Bachelor's degree	13	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	115

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	75
2017	Bachelor's degree	9	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	145
2014	Secondary or high school graduation certificate or equivalent or less	9	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	78
2014	Bachelor's degree	13	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	115

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	3	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	145
2014	University certificate or diploma below the bachelor's level	0	18
2014	Bachelor's degree	4	163

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	75
2017	Bachelor's degree	10	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	145
2014	Secondary or high school graduation certificate or equivalent or less	12	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	78
2014	Bachelor's degree	17	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	115

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	75
2017	Bachelor's degree	8	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	145
2014	Secondary or high school graduation certificate or equivalent or less	9	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	78
2014	Bachelor's degree	15	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	115

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	75
2017	University certificate or diploma below the bachelor's level	25	21
2017	Bachelor's degree	28	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	145
2014	Secondary or high school graduation certificate or equivalent or less	32	53
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	78
2014	University certificate or diploma below the bachelor's level	32	18
2014	Bachelor's degree	24	163
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	115

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	72
2017	Bachelor's degree	13	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	135
2014	Secondary or high school graduation certificate or equivalent or less	28	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	76
2014	Bachelor's degree	15	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	113

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	72
2017	Bachelor's degree	31	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	135
2014	Secondary or high school graduation certificate or equivalent or less	25	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	76
2014	Bachelor's degree	25	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	113

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	72
2017	Bachelor's degree	9	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	135
2014	Secondary or high school graduation certificate or equivalent or less	14	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	76
2014	Bachelor's degree	13	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	113

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	72
2017	Bachelor's degree	12	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	135
2014	Secondary or high school graduation certificate or equivalent or less	12	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	76
2014	Bachelor's degree	10	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	113

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	72
2017	Bachelor's degree	14	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	135
2014	Secondary or high school graduation certificate or equivalent or less	10	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	76
2014	Bachelor's degree	13	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	113

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	72
2017	University certificate or diploma below the bachelor's level	0	19
2017	Bachelor's degree	9	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	135
2014	Secondary or high school graduation certificate or equivalent or less	9	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	76
2014	Bachelor's degree	8	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	113

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	72
2017	Bachelor's degree	15	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	135
2014	Secondary or high school graduation certificate or equivalent or less	10	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	76
2014	University certificate or diploma below the bachelor's level	24	18
2014	Bachelor's degree	18	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	113

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	72
2017	Bachelor's degree	12	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	135
2014	Secondary or high school graduation certificate or equivalent or less	10	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	76
2014	Bachelor's degree	10	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	113

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	7	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	135
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	76
2014	University certificate or diploma below the bachelor's level	0	18
2014	Bachelor's degree	10	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	113

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	72
2017	University certificate or diploma below the bachelor's level	26	19
2017	Bachelor's degree	27	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	135
2014	Secondary or high school graduation certificate or equivalent or less	16	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	76
2014	Bachelor's degree	21	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	113

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	135
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	76
2014	Bachelor's degree	8	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	113

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	72
2017	University certificate or diploma below the bachelor's level	63	19
2017	Bachelor's degree	45	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	135
2014	Secondary or high school graduation certificate or equivalent or less	38	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	76
2014	University certificate or diploma below the bachelor's level	56	18
2014	Bachelor's degree	46	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	113

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72
2017	University certificate or diploma below the bachelor's level	19
2014	Secondary or high school graduation certificate or equivalent or less	50
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	113

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	40
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	72
2017	University certificate or diploma below the bachelor's level	38	19
2017	Bachelor's degree	43	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	135
2014	Secondary or high school graduation certificate or equivalent or less	45	50
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	76
2014	University certificate or diploma below the bachelor's level	44	18
2014	Bachelor's degree	45	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	113

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72
2017	University certificate or diploma below the bachelor's level	19
2017	Bachelor's degree	179

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	72
2017	Bachelor's degree	16	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	135
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	76
2014	Bachelor's degree	12	156
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	113

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	76
2017	University certificate or diploma below the bachelor's level	100	0	21
2017	Bachelor's degree	95	5	185
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	95	5	146

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	21	15	4	2	23	5	70	8	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	19	18	3	5	26	6	61	12	631
2017	University certificate or diploma below the bachelor's level	26	18	23	7	7	14	5	55	17	133
2017	Bachelor's degree	20	18	15	4	3	32	9	63	12	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	17	12	4	3	32	11	66	12	1242
2014	Secondary or high school graduation certificate or equivalent or less	20	17	18	4	2	30	9	61	9	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	22	15	4	4	29	6	65	12	604
2014	University certificate or diploma below the bachelor's level	16	17	27	2	3	28	6	50	8	120
2014	Bachelor's degree	17	18	14	4	3	34	10	63	11	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	18	12	4	2	33	12	66	12	1124

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	31	12	2	1	9	1	83	4	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	13	3	4	10	1	78	7	631
2017	University certificate or diploma below the bachelor's level	39	29	12	6	4	8	2	76	11	132
2017	Bachelor's degree	37	36	11	3	2	8	1	81	6	1710
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	31	11	3	2	11	1	81	6	1245
2014	Secondary or high school graduation certificate or equivalent or less	34	31	15	4	1	14	2	78	5	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	35	15	3	2	10	1	78	6	603
2014	University certificate or diploma below the bachelor's level	27	37	18	4	2	11	2	73	6	120
2014	Bachelor's degree	32	34	13	3	1	14	2	79	6	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	32	13	2	1	13	2	81	4	1124
2011	Secondary or high school graduation certificate or equivalent or less	46	33	10	3	1	6	0	84	5	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	36	10	3	2	6	1	83	6	837
2011	University certificate or diploma below the bachelor's level	42	34	12	6	2	4	1	79	8	159
2011	Bachelor's degree	44	39	8	3	1	5	0	87	4	1659
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	34	8	3	1	6	0	87	5	1122

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	52	7	4	3	3	3	85	8	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	50	14	4	2	2	2	80	6	631
2017	University certificate or diploma below the bachelor's level	30	47	12	6	1	3	2	81	7	133
2017	Bachelor's degree	24	51	12	7	2	2	2	78	10	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	48	10	8	3	2	4	78	11	1249
2014	Secondary or high school graduation certificate or equivalent or less	26	49	11	4	2	4	5	81	7	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	53	13	4	2	3	1	80	7	604
2014	University certificate or diploma below the bachelor's level	18	54	14	8	0	2	4	76	9	120
2014	Bachelor's degree	22	52	13	6	1	2	4	79	8	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	55	12	6	2	2	3	80	8	1124
2011	Secondary or high school graduation certificate or equivalent or less	32	48	11	3	1	1	2	83	5	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	54	9	3	3	2	2	84	6	839
2011	University certificate or diploma below the bachelor's level	20	61	9	6	1	1	3	84	7	160
2011	Bachelor's degree	22	55	11	5	2	1	3	81	8	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	51	14	7	3	1	4	76	10	1122
2008	Secondary or high school graduation certificate or equivalent or less	29	46	10	5	3	5	2	80	9	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	46	12	7	2	3	1	78	10	934
2008	University certificate or diploma below the bachelor's level	32	44	11	4	6	1	3	79	9	179
2008	Bachelor's degree	21	54	11	8	3	1	2	78	11	1739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	48	12	8	3	2	5	75	12	1118

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	28	19	5	1	23	8	63	9	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	26	23	5	3	23	6	56	11	632
2017	University certificate or diploma below the bachelor's level	16	21	21	4	5	22	11	55	13	132
2017	Bachelor's degree	11	25	19	5	3	29	8	57	12	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	17	4	3	31	7	62	11	1245
2014	Secondary or high school graduation certificate or equivalent or less	13	24	23	5	2	22	10	55	11	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	26	25	5	3	24	8	52	11	604
2014	University certificate or diploma below the bachelor's level	11	26	27	2	3	20	11	54	7	120
2014	Bachelor's degree	9	22	20	7	3	28	11	51	16	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	21	5	3	28	7	56	12	1123
2011	Secondary or high school graduation certificate or equivalent or less	16	26	24	5	4	19	6	56	12	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	20	6	6	23	7	56	16	834
2011	University certificate or diploma below the bachelor's level	11	29	23	6	4	16	10	54	15	160
2011	Bachelor's degree	8	24	21	6	3	30	7	52	14	1663
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	24	20	5	2	33	7	53	13	1118

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	31	9	1	1	12	2	87	3	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	9	1	1	11	2	87	2	630
2017	University certificate or diploma below the bachelor's level	46	30	9	4	0	9	3	85	4	133
2017	Bachelor's degree	44	31	8	2	1	11	2	87	3	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	29	7	1	1	12	4	89	3	1246
2014	Secondary or high school graduation certificate or equivalent or less	38	31	11	2	0	12	6	84	3	504
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	12	2	1	11	2	83	3	605
2014	University certificate or diploma below the bachelor's level	39	37	9	2	2	8	4	86	4	120
2014	Bachelor's degree	40	33	10	1	0	11	4	86	2	1553
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	8	1	1	11	3	88	3	1123
2011	Secondary or high school graduation certificate or equivalent or less	40	34	12	2	0	9	3	84	3	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	30	11	3	2	12	2	81	5	838
2011	University certificate or diploma below the bachelor's level	43	31	7	5	1	9	3	85	7	159
2011	Bachelor's degree	38	33	11	2	1	12	4	84	3	1662
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	33	10	2	1	13	4	85	3	1124
2008	Secondary or high school graduation certificate or equivalent or less	41	33	10	2	0	12	2	85	3	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	11	2	1	11	2	85	3	934
2008	University certificate or diploma below the bachelor's level	44	32	9	2	2	9	2	85	5	180
2008	Bachelor's degree	39	35	10	2	1	11	3	85	3	1739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	8	3	1	14	5	86	4	1117

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	33	11	1	2	14	2	84	3	450
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	29	14	1	1	13	2	81	3	632
2017	University certificate or diploma below the bachelor's level	42	33	7	4	1	11	3	86	5	133
2017	Bachelor's degree	37	33	10	2	1	14	2	84	4	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	29	8	2	1	16	4	87	4	1245
2014	Secondary or high school graduation certificate or equivalent or less	33	31	13	3	1	14	6	79	4	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	14	2	1	12	1	79	4	605
2014	University certificate or diploma below the bachelor's level	32	38	10	2	2	13	3	83	5	120
2014	Bachelor's degree	33	35	12	2	1	14	4	82	3	1552
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	10	2	1	14	3	84	3	1122
2011	Secondary or high school graduation certificate or equivalent or less	34	34	16	2	1	9	3	77	4	650
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	13	4	2	14	1	77	8	835
2011	University certificate or diploma below the bachelor's level	36	33	16	1	2	7	4	78	4	157
2011	Bachelor's degree	33	33	11	3	1	15	4	81	5	1659
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	11	2	1	15	4	83	3	1120
2008	Secondary or high school graduation certificate or equivalent or less	37	32	13	5	1	9	2	78	7	845
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	12	4	3	11	1	78	8	933
2008	University certificate or diploma below the bachelor's level	35	37	11	6	2	7	3	79	9	180
2008	Bachelor's degree	39	32	11	4	2	10	3	81	6	1739
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	27	10	3	2	12	5	82	5	1116

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	97	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	627
2017	University certificate or diploma below the bachelor's level	8	92	133
2017	Bachelor's degree	5	95	1712
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	1246
2014	Secondary or high school graduation certificate or equivalent or less	5	95	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	604
2014	University certificate or diploma below the bachelor's level	8	92	120
2014	Bachelor's degree	4	96	1550
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	96	1123

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	44
2017	Bachelor's degree	37	90
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	77
2014	Secondary or high school graduation certificate or equivalent or less	34	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	34
2014	Bachelor's degree	39	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	87	44
2017	University certificate or diploma below the bachelor's level	73	10
2017	Bachelor's degree	75	90
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	77
2014	Secondary or high school graduation certificate or equivalent or less	54	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	34
2014	Bachelor's degree	84	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	43

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Bachelor's degree	6	90
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	77
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	34
2014	Bachelor's degree	0	63

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44
2017	University certificate or diploma below the bachelor's level	10
2017	Bachelor's degree	90
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77
2014	Secondary or high school graduation certificate or equivalent or less	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34
2014	Bachelor's degree	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	University certificate or diploma below the bachelor's level	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	34

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	90
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	34
2014	Bachelor's degree	10	63

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	77
2014	Bachelor's degree	24	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	44
2017	Bachelor's degree	16	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	77
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	34
2014	Bachelor's degree	20	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	43

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	11	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	77
2014	Bachelor's degree	8	63

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	44
2017	Bachelor's degree	30	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	77
2014	Secondary or high school graduation certificate or equivalent or less	25	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34
2014	Bachelor's degree	26	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	43

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	44
2017	University certificate or diploma below the bachelor's level	52	10
2017	Bachelor's degree	31	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	77
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	34
2014	Bachelor's degree	22	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	43

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2017	University certificate or diploma below the bachelor's level	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44
2017	University certificate or diploma below the bachelor's level	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	88
2014	Secondary or high school graduation certificate or equivalent or less	0	23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	21	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	77
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	34
2014	Bachelor's degree	10	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	43

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2017	University certificate or diploma below the bachelor's level	10
2017	Bachelor's degree	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	44
2017	Bachelor's degree	19	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	77
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	34
2014	Bachelor's degree	18	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	43

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44
2017	University certificate or diploma below the bachelor's level	10
2017	Bachelor's degree	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77
2014	Secondary or high school graduation certificate or equivalent or less	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	44
2017	Bachelor's degree	17	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	77
2014	Secondary or high school graduation certificate or equivalent or less	46	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34
2014	Bachelor's degree	32	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	43

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44
2017	Bachelor's degree	36	89
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	77
2014	Secondary or high school graduation certificate or equivalent or less	34	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34
2014	Bachelor's degree	28	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	43

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	89
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	77
2014	Secondary or high school graduation certificate or equivalent or less	30	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34
2014	Bachelor's degree	13	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	43

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Bachelor's degree	7	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	34

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	44
2017	Bachelor's degree	11	89
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	77
2014	Bachelor's degree	11	63

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	44
2017	University certificate or diploma below the bachelor's level	0	10
2014	Secondary or high school graduation certificate or equivalent or less	0	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	34
2014	Bachelor's degree	11	63

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	University certificate or diploma below the bachelor's level	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Bachelor's degree	6	89
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	77
2014	Bachelor's degree	11	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	43

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	77
2014	Secondary or high school graduation certificate or equivalent or less	21	23
2014	Bachelor's degree	14	63

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	44
2017	University certificate or diploma below the bachelor's level	71	10
2017	Bachelor's degree	54	89
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	77
2014	Secondary or high school graduation certificate or equivalent or less	37	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	34
2014	Bachelor's degree	55	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	43

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	5	88

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	42
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	17	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33
2014	Bachelor's degree	10	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	42

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	42
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	6	88

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2017	University certificate or diploma below the bachelor's level	10
2014	Secondary or high school graduation certificate or equivalent or less	20
2014	Bachelor's degree	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2014	Secondary or high school graduation certificate or equivalent or less	0	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	33
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	42

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	75

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	12	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	75
2014	Bachelor's degree	8	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	42

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33
2014	Bachelor's degree	13	60

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	88
2014	Secondary or high school graduation certificate or equivalent or less	0	20
2014	Bachelor's degree	12	60

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	42
2017	University certificate or diploma below the bachelor's level	50	10
2017	Bachelor's degree	20	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	75
2014	Bachelor's degree	33	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	42

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	6	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	75

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	42
2017	University certificate or diploma below the bachelor's level	52	10
2017	Bachelor's degree	48	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33
2014	Bachelor's degree	51	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	42

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2017	University certificate or diploma below the bachelor's level	10
2014	Secondary or high school graduation certificate or equivalent or less	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	42
2017	University certificate or diploma below the bachelor's level	52	10
2017	Bachelor's degree	57	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	75
2014	Secondary or high school graduation certificate or equivalent or less	57	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	33
2014	Bachelor's degree	63	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	42

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42
2017	University certificate or diploma below the bachelor's level	10
2017	Bachelor's degree	88

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	42
2017	Bachelor's degree	8	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	75
2014	Secondary or high school graduation certificate or equivalent or less	24	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33
2014	Bachelor's degree	18	60

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	97	3	44
2017	University certificate or diploma below the bachelor's level	100	0	10
2017	Bachelor's degree	94	6	90
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	95	5	78

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	21	15	3	1	27	4	73	5	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	18	19	3	2	30	7	63	7	631
2017	University certificate or diploma below the bachelor's level	28	18	14	3	5	26	6	68	11	133
2017	Bachelor's degree	19	17	14	2	2	37	8	67	7	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	17	12	2	2	37	9	72	6	1246
2014	Secondary or high school graduation certificate or equivalent or less	20	20	16	2	0	34	8	69	4	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	22	16	2	1	32	7	69	5	603
2014	University certificate or diploma below the bachelor's level	16	24	19	2	2	29	7	63	7	120
2014	Bachelor's degree	18	18	14	2	1	39	8	68	6	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	16	12	1	2	39	10	70	6	1123

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	29	13	2	1	11	1	82	3	453
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	14	2	2	11	2	80	4	631
2017	University certificate or diploma below the bachelor's level	38	26	13	5	3	11	4	75	9	133
2017	Bachelor's degree	40	33	11	2	1	11	2	84	4	1713
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	30	9	2	1	14	1	86	4	1244
2014	Secondary or high school graduation certificate or equivalent or less	35	30	13	1	0	17	2	82	2	503
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	13	2	1	12	2	81	4	603
2014	University certificate or diploma below the bachelor's level	25	41	16	3	2	13	1	76	6	120
2014	Bachelor's degree	35	34	13	2	1	15	2	82	3	1554
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	11	2	1	13	2	83	3	1122
2011	Secondary or high school graduation certificate or equivalent or less	45	33	11	2	1	7	0	85	3	655
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	10	3	1	9	0	84	4	838
2011	University certificate or diploma below the bachelor's level	45	34	10	4	1	5	1	84	6	160
2011	Bachelor's degree	47	37	8	2	1	5	0	89	3	1660
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	8	2	1	8	0	88	3	1122

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	23	15	9	8	0	3	67	17	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	29	16	7	7	0	3	69	15	630
2017	University certificate or diploma below the bachelor's level	29	28	17	9	11	1	3	61	21	133
2017	Bachelor's degree	37	29	16	8	7	0	2	68	15	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	24	16	7	5	0	2	72	12	1244

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	32	22	10	5	0	2	62	15	455
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	23	11	8	0	1	58	19	630
2017	University certificate or diploma below the bachelor's level	27	21	25	14	9	2	3	50	24	132
2017	Bachelor's degree	19	31	26	15	8	0	1	51	23	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29	27	13	9	1	2	50	22	1247

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	31	15	9	2	0	4	73	11	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	29	19	11	5	0	2	64	17	630
2017	University certificate or diploma below the bachelor's level	25	28	20	18	5	1	4	55	24	132
2017	Bachelor's degree	26	33	22	12	6	0	1	60	18	1713
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	22	10	6	0	3	61	16	1236

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	25	19	9	8	1	4	63	17	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	20	14	7	1	2	57	22	631
2017	University certificate or diploma below the bachelor's level	24	18	24	17	10	2	5	45	29	132
2017	Bachelor's degree	23	28	23	15	9	1	2	52	24	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	23	14	8	1	3	53	23	1246

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	18	7	2	1	0	13	89	3	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	18	7	2	2	0	15	87	5	629
2017	University certificate or diploma below the bachelor's level	41	24	12	4	2	1	16	79	7	132
2017	Bachelor's degree	47	25	11	6	3	1	8	79	9	1711
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	27	13	6	4	1	8	74	12	1245

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	28	18	8	4	1	1	69	12	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	18	8	4	0	1	69	12	629
2017	University certificate or diploma below the bachelor's level	38	21	22	10	8	1	1	60	18	131
2017	Bachelor's degree	32	33	19	9	6	0	1	65	15	1710
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	22	10	6	0	1	62	16	1243

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	31	14	5	3	1	3	77	8	451
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	29	17	7	4	1	3	71	11	628
2017	University certificate or diploma below the bachelor's level	32	26	23	7	7	2	3	61	14	131
2017	Bachelor's degree	28	37	21	8	5	1	1	66	13	1710
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	34	21	9	4	1	2	66	13	1243

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	35	15	9	2	1	3	73	11	450
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	32	18	11	6	0	1	65	17	630
2017	University certificate or diploma below the bachelor's level	29	28	18	12	8	2	3	60	21	131
2017	Bachelor's degree	22	36	22	11	6	1	1	60	18	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	35	21	9	5	1	2	64	15	1243

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	28	14	9	3	1	2	74	12	449
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	16	9	4	0	2	69	14	631
2017	University certificate or diploma below the bachelor's level	30	25	22	12	5	1	4	58	19	131
2017	Bachelor's degree	28	34	21	10	6	0	1	64	16	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	33	18	9	5	0	2	68	14	1240

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	33	13	8	3	1	2	76	11	448
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	15	9	4	0	3	71	13	628
2017	University certificate or diploma below the bachelor's level	33	25	19	13	7	1	3	60	20	131
2017	Bachelor's degree	32	34	19	9	4	0	1	68	13	1709
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	34	19	7	4	1	2	69	11	1239

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	19	7	5	2	0	3	86	7	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	20	9	3	2	0	4	86	5	629
2017	University certificate or diploma below the bachelor's level	54	17	12	6	7	1	4	74	13	131
2017	Bachelor's degree	52	25	12	5	4	0	2	79	9	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	24	13	6	3	0	1	78	9	1245

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	10	3	1	2	1	4	93	3	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	12	4	3	2	1	3	90	5	627
2017	University certificate or diploma below the bachelor's level	63	11	6	3	7	2	7	82	11	132
2017	Bachelor's degree	77	10	4	2	3	1	3	91	5	1709
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	12	4	2	3	1	4	90	6	1247

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	21	7	3	1	0	2	88	4	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	22	9	4	1	1	3	85	6	632
2017	University certificate or diploma below the bachelor's level	51	26	11	4	3	1	4	82	7	131
2017	Bachelor's degree	59	25	8	3	2	0	3	86	5	1709
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	23	7	2	2	0	3	89	4	1246

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	18	7	4	2	1	2	87	6	451
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	17	8	4	4	0	3	84	8	630
2017	University certificate or diploma below the bachelor's level	52	24	11	4	6	1	3	78	10	131
2017	Bachelor's degree	62	19	8	4	4	0	3	83	8	1715
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	18	7	4	4	0	3	85	8	1249

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	10	3	1	1	1	24	93	3	450
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	13	3	2	0	1	22	93	3	628
2017	University certificate or diploma below the bachelor's level	53	15	7	3	2	1	19	85	6	129
2017	Bachelor's degree	54	15	6	2	1	0	20	88	5	1711
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	17	5	2	1	0	19	89	4	1241

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	12	2	1	0	1	9	97	1	451
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	9	4	1	0	0	9	94	1	626
2017	University certificate or diploma below the bachelor's level	64	11	6	1	0	1	17	91	2	130
2017	Bachelor's degree	70	14	5	1	1	0	9	93	2	1704
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	16	5	1	0	0	8	92	2	1239

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	14	7	3	3	1	4	86	6	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	15	7	4	4	1	4	84	9	629
2017	University certificate or diploma below the bachelor's level	60	20	6	1	7	1	6	86	8	132
2017	Bachelor's degree	69	15	5	3	4	1	4	88	7	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	14	4	2	3	1	4	90	6	1244

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	30	12	6	3	1	2	78	9	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	27	12	4	2	0	4	81	7	630
2017	University certificate or diploma below the bachelor's level	46	31	11	5	1	1	5	81	7	132
2017	Bachelor's degree	49	30	12	5	2	0	2	81	7	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	26	10	3	2	1	2	84	5	1242

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	36	32	6	5	1	2	57	11	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	35	34	8	4	0	1	53	13	631
2017	University certificate or diploma below the bachelor's level	22	22	29	18	5	1	3	46	24	132
2017	Bachelor's degree	13	34	36	11	4	1	0	48	16	1718
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	34	37	12	4	0	0	46	17	1249

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	14	33	30	14	1	1	45	21	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	15	38	29	12	1	1	41	20	632
2017	University certificate or diploma below the bachelor's level	5	21	29	21	21	1	2	43	27	132
2017	Bachelor's degree	6	16	39	24	13	0	0	38	23	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	16	38	27	13	0	1	40	22	1247

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	38	15	7	4	6	73	11	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	18	4	5	5	71	10	631
2017	University certificate or diploma below the bachelor's level	27	34	12	11	7	9	68	19	133
2017	Bachelor's degree	22	46	15	7	4	6	72	12	1717
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	45	15	7	3	5	74	10	1246

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	40	18	6	4	3	71	10	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	42	17	8	6	4	68	14	630
2017	University certificate or diploma below the bachelor's level	26	38	13	13	7	3	66	21	133
2017	Bachelor's degree	23	43	16	8	6	3	69	14	1716
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	14	10	4	2	71	14	1249

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	87	452
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	631
2017	University certificate or diploma below the bachelor's level	20	80	133
2017	Bachelor's degree	13	87	1714
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	1244
2014	Secondary or high school graduation certificate or equivalent or less	8	92	502
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	88	604
2014	University certificate or diploma below the bachelor's level	15	85	120
2014	Bachelor's degree	10	90	1551
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	1122

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	23	55
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	21	89
2017	University certificate or diploma below the bachelor's level	69	31	27
2017	Bachelor's degree	81	19	218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	15	143
2014	Secondary or high school graduation certificate or equivalent or less	86	14	43
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	15	71
2014	University certificate or diploma below the bachelor's level	79	21	17
2014	Bachelor's degree	85	15	157
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	20	114

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	43	5	5	0	0	0	90	5	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	32	4	3	7	0	0	86	10	70
2017	University certificate or diploma below the bachelor's level	78	16	6	0	0	0	0	94	0	19
2017	Bachelor's degree	45	40	4	5	5	1	0	86	10	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33	4	7	4	0	1	85	11	122
2014	Secondary or high school graduation certificate or equivalent or less	53	27	11	7	3	0	0	79	10	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	28	5	7	3	2	0	85	10	61
2014	University certificate or diploma below the bachelor's level	46	54	0	0	0	0	0	100	0	13
2014	Bachelor's degree	54	33	4	7	1	1	0	88	8	133
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	3	4	4	0	0	88	9	92

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	19	10	4	3	3	1	63	37	454
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	20	9	4	3	4	1	61	39	631
2017	University certificate or diploma below the bachelor's level	47	23	9	3	6	5	6	53	47	133
2017	Bachelor's degree	49	22	12	4	4	7	1	53	47	1719
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	23	10	5	3	8	1	55	45	1251

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	233
2017	University certificate or diploma below the bachelor's level	12	56
2017	Bachelor's degree	19	735
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	498

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	233
2017	University certificate or diploma below the bachelor's level	28	56
2017	Bachelor's degree	35	735
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	498

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	233
2017	University certificate or diploma below the bachelor's level	11	56
2017	Bachelor's degree	15	735
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	498

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	233
2017	University certificate or diploma below the bachelor's level	27	56
2017	Bachelor's degree	32	735
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	498

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	233
2017	University certificate or diploma below the bachelor's level	3	56
2017	Bachelor's degree	9	735
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	498

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	159
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	233
2017	University certificate or diploma below the bachelor's level	55	56
2017	Bachelor's degree	42	735
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	498

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	71	10	6	2	5	154
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	61	11	5	3	7	227
2017	University certificate or diploma below the bachelor's level	14	59	14	6	0	7	54
2017	Bachelor's degree	13	63	12	6	2	4	711
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	63	12	6	2	3	495

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	26	17	14	9	1	9	56	26	162
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	15	16	13	3	13	47	35	234
2017	University certificate or diploma below the bachelor's level	18	25	23	10	12	2	9	49	25	56
2017	Bachelor's degree	16	27	14	15	12	3	12	51	32	745
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	15	16	11	4	12	50	32	511

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	21	17	15	13	6	19	41	37	162
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	15	17	16	2	21	39	43	234
2017	University certificate or diploma below the bachelor's level	17	11	18	11	21	4	18	36	42	55
2017	Bachelor's degree	7	13	15	14	18	5	28	31	47	745
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	15	13	15	19	7	25	32	49	509

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Statistics Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me