2017 Public Service Employee Survey Results for Statistics Canada by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 45 4 9 4 0 0 83 13 3749
2017 Ontario (excluding National Capital Region) 38 44 3 11 4 0 0 82 15 228
2017 Quebec (excluding National Capital Region) 31 41 5 12 9 0 1 74 21 84
2017 British Columbia 23 45 11 6 16 0 0 68 21 31
2017 Alberta 28 37 4 13 18 0 0 65 31 57
2017 Manitoba 17 53 0 26 4 0 0 70 30 23
2017 Nova Scotia 14 62 4 17 3 0 0 76 21 30
2014 National Capital Region 38 46 5 9 2 0 0 84 11 3572
2014 Ontario (excluding National Capital Region) 43 43 4 8 2 0 0 86 10 147
2014 Quebec (excluding National Capital Region) 24 44 6 18 8 0 0 68 26 77
2014 British Columbia 39 31 11 18 0 0 0 71 18 25
2014 Alberta 13 54 4 18 11 0 0 67 29 45
2014 Manitoba 17 47 17 18 0 0 0 65 18 17
2014 Nova Scotia 25 60 6 10 0 0 0 85 10 32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 68 22 4 3 1 0 0 91 4 3751
2017 Ontario (excluding National Capital Region) 80 14 2 3 1 0 0 94 4 228
2017 Quebec (excluding National Capital Region) 50 45 2 2 0 0 0 95 2 84
2017 British Columbia 82 15 0 0 3 0 0 97 3 31
2017 Alberta 77 16 6 0 0 0 1 94 0 57
2017 Manitoba 83 12 0 0 0 0 5 100 0 23
2017 Nova Scotia 93 7 0 0 0 0 0 100 0 30
2014 National Capital Region 68 23 4 3 1 0 1 92 4 3572
2014 Ontario (excluding National Capital Region) 80 15 3 1 0 0 0 95 1 147
2014 Quebec (excluding National Capital Region) 48 36 5 10 0 0 0 85 10 77
2014 British Columbia 89 7 4 0 0 0 0 96 0 25
2014 Alberta 57 38 0 2 2 0 0 95 5 45
2014 Manitoba 88 12 0 0 0 0 0 100 0 17
2014 Nova Scotia 81 16 3 0 0 0 0 97 0 32

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 24 6 8 3 0 0 82 11 3750
2017 Ontario (excluding National Capital Region) 73 16 2 5 3 0 0 90 8 227
2017 Quebec (excluding National Capital Region) 45 33 7 12 4 0 0 78 15 84
2017 British Columbia 85 12 0 0 3 0 0 97 3 31
2017 Alberta 79 14 4 2 0 0 1 95 2 57
2017 Manitoba 88 3 0 4 0 0 5 95 5 23
2017 Nova Scotia 90 10 0 0 0 0 0 100 0 30
2014 National Capital Region 54 26 7 9 3 0 0 80 12 3571
2014 Ontario (excluding National Capital Region) 75 18 3 2 0 0 1 95 2 147
2014 Quebec (excluding National Capital Region) 35 37 9 13 6 0 0 72 19 77
2014 British Columbia 96 4 0 0 0 0 0 100 0 25
2014 Alberta 67 24 0 2 6 0 0 91 9 45
2014 Manitoba 88 12 0 0 0 0 0 100 0 17
2014 Nova Scotia 90 3 3 3 0 0 0 93 3 32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 36 8 9 5 0 0 78 14 3750
2017 Ontario (excluding National Capital Region) 43 37 5 10 5 0 0 80 14 228
2017 Quebec (excluding National Capital Region) 50 34 6 9 1 0 0 83 10 84
2017 British Columbia 37 36 6 18 3 0 0 73 21 31
2017 Alberta 32 39 11 11 7 0 0 71 18 57
2017 Manitoba 45 26 13 8 9 0 0 71 16 23
2017 Nova Scotia 43 44 3 2 7 0 0 87 10 30
2014 National Capital Region 46 36 7 7 3 0 0 82 10 3570
2014 Ontario (excluding National Capital Region) 59 25 4 9 3 0 0 84 12 147
2014 Quebec (excluding National Capital Region) 41 47 4 4 4 0 1 89 8 77
2014 British Columbia 61 27 8 4 0 0 0 88 4 24
2014 Alberta 13 40 9 27 12 0 0 53 39 45
2014 Manitoba 65 18 6 12 0 0 0 82 12 17
2014 Nova Scotia 51 28 0 21 0 0 0 79 21 32

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 42 11 11 4 0 1 74 15 3750
2017 Ontario (excluding National Capital Region) 30 38 11 14 7 0 0 68 21 227
2017 Quebec (excluding National Capital Region) 36 37 11 9 6 0 1 74 16 84
2017 British Columbia 38 29 10 12 12 0 0 67 23 31
2017 Alberta 16 42 11 13 18 0 0 58 31 57
2017 Manitoba 8 27 17 13 35 0 0 34 48 23
2017 Nova Scotia 10 31 0 33 23 0 3 42 58 30
2014 National Capital Region 31 42 13 10 4 0 1 73 14 3566
2014 Ontario (excluding National Capital Region) 36 40 11 9 4 0 0 76 13 147
2014 Quebec (excluding National Capital Region) 25 38 13 17 4 3 1 65 21 77
2014 British Columbia 20 54 12 7 8 0 0 74 15 25
2014 Alberta 9 32 20 20 16 0 2 42 37 45
2014 Manitoba 12 30 12 24 23 0 0 41 47 17
2014 Nova Scotia 9 46 6 22 16 0 0 56 38 32

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 41 10 7 3 0 0 81 10 3750
2017 Ontario (excluding National Capital Region) 41 39 9 8 3 0 0 80 10 228
2017 Quebec (excluding National Capital Region) 41 39 7 10 3 1 0 80 12 84
2017 British Columbia 47 26 8 20 0 0 0 73 20 30
2017 Alberta 31 45 11 11 2 0 0 76 13 57
2017 Manitoba 26 48 8 14 5 0 0 74 19 23
2017 Nova Scotia 40 53 7 0 0 0 0 93 0 30
2014 National Capital Region 34 43 12 7 3 0 0 77 10 3574
2014 Ontario (excluding National Capital Region) 43 38 10 5 3 0 1 82 8 147
2014 Quebec (excluding National Capital Region) 32 44 15 5 4 0 0 76 9 76
2014 British Columbia 31 44 18 7 0 0 0 75 7 25
2014 Alberta 22 43 20 9 6 0 0 65 15 45
2014 Manitoba 35 42 17 6 0 0 0 77 6 17
2014 Nova Scotia 31 50 10 9 0 0 0 81 9 32

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 40 8 6 2 0 0 84 8 3747
2017 Ontario (excluding National Capital Region) 47 36 8 5 4 0 0 83 9 228
2017 Quebec (excluding National Capital Region) 43 40 5 10 1 1 0 84 11 84
2017 British Columbia 47 44 0 6 3 0 0 91 9 30
2017 Alberta 43 35 5 13 3 0 0 78 17 57
2017 Manitoba 26 57 3 9 5 0 0 83 14 23
2017 Nova Scotia 51 49 0 0 0 0 0 100 0 30
2014 National Capital Region 38 43 9 6 3 0 0 82 9 3571
2014 Ontario (excluding National Capital Region) 48 33 9 6 3 0 1 83 9 147
2014 Quebec (excluding National Capital Region) 36 44 6 10 3 0 0 81 13 77
2014 British Columbia 39 40 14 8 0 0 0 79 8 25
2014 Alberta 31 47 9 6 6 0 0 78 13 45
2014 Manitoba 41 53 6 0 0 0 0 94 0 17
2014 Nova Scotia 31 47 10 13 0 0 0 77 13 32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 34 7 4 1 0 0 87 5 3744
2017 Ontario (excluding National Capital Region) 55 30 6 6 3 0 0 85 9 228
2017 Quebec (excluding National Capital Region) 52 34 8 4 1 0 1 87 5 83
2017 British Columbia 50 27 13 3 7 0 0 77 10 29
2017 Alberta 44 40 7 7 2 0 0 84 9 57
2017 Manitoba 53 35 0 12 0 0 0 88 12 23
2017 Nova Scotia 60 30 3 3 3 0 0 90 7 30
2014 National Capital Region 48 38 9 4 1 1 0 86 5 3571
2014 Ontario (excluding National Capital Region) 54 31 9 4 2 0 0 85 6 146
2014 Quebec (excluding National Capital Region) 38 41 10 6 1 0 3 82 8 77
2014 British Columbia 55 18 23 4 0 0 0 74 4 25
2014 Alberta 46 32 11 9 2 0 0 78 11 45
2014 Manitoba 29 65 0 0 6 0 0 94 6 17
2014 Nova Scotia 51 34 9 3 3 0 0 85 6 32

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 49 32 9 6 3 0 1 82 9 3750
2017 Ontario (excluding National Capital Region) 50 30 9 7 4 0 0 81 11 228
2017 Quebec (excluding National Capital Region) 50 27 6 10 4 1 2 80 14 84
2017 British Columbia 51 22 4 17 6 0 0 73 23 30
2017 Alberta 29 44 11 11 5 0 0 72 16 56
2017 Manitoba 30 40 9 12 9 0 0 70 21 23
2017 Nova Scotia 46 31 4 10 6 3 0 80 17 30
2014 National Capital Region 45 34 10 5 3 1 2 82 8 3568
2014 Ontario (excluding National Capital Region) 50 30 10 4 5 1 1 81 9 147
2014 Quebec (excluding National Capital Region) 46 27 15 3 5 3 3 76 8 77
2014 British Columbia 48 33 8 8 4 0 0 81 11 25
2014 Alberta 24 38 11 11 15 0 0 62 27 45
2014 Manitoba 35 18 12 29 6 0 0 53 35 17
2014 Nova Scotia 43 41 12 0 3 0 0 85 3 32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 22 13 10 8 3 17 62 22 3747
2017 Ontario (excluding National Capital Region) 27 21 11 9 12 4 16 60 27 227
2017 Quebec (excluding National Capital Region) 26 23 9 12 12 2 16 60 29 84
2017 British Columbia 27 16 7 24 20 0 6 46 47 30
2017 Alberta 17 15 20 19 11 7 11 39 36 57
2017 Manitoba 22 23 9 9 25 0 12 51 38 23
2017 Nova Scotia 33 17 7 6 30 0 7 54 38 30
2014 National Capital Region 26 23 13 9 8 3 17 62 22 3570
2014 Ontario (excluding National Capital Region) 21 18 16 8 9 8 21 54 23 147
2014 Quebec (excluding National Capital Region) 27 27 12 9 10 4 11 63 22 77
2014 British Columbia 23 32 8 8 15 0 15 64 26 25
2014 Alberta 16 22 15 16 27 0 4 40 44 45
2014 Manitoba 24 12 29 12 18 0 6 38 31 17
2014 Nova Scotia 18 13 16 16 22 0 16 37 44 32

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 46 10 6 3 0 0 81 9 3747
2017 Ontario (excluding National Capital Region) 39 40 11 7 3 0 0 79 10 228
2017 Quebec (excluding National Capital Region) 39 45 8 5 2 0 0 84 8 84
2017 British Columbia 41 33 10 10 6 0 0 75 16 31
2017 Alberta 30 50 10 2 9 0 0 79 11 56
2017 Manitoba 31 43 17 9 0 0 0 74 9 23
2017 Nova Scotia 41 49 7 3 0 0 0 90 3 30
2014 National Capital Region 29 47 12 8 3 0 0 77 11 3575
2014 Ontario (excluding National Capital Region) 41 42 9 5 3 0 0 83 8 147
2014 Quebec (excluding National Capital Region) 35 46 14 4 1 0 0 81 5 77
2014 British Columbia 36 38 16 10 0 0 0 74 10 25
2014 Alberta 18 56 9 11 7 0 0 74 17 45
2014 Manitoba 23 71 0 6 0 0 0 94 6 17
2014 Nova Scotia 34 51 12 3 0 0 0 85 3 32

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 39 14 10 6 0 0 71 15 3746
2017 Ontario (excluding National Capital Region) 37 34 10 11 8 0 0 70 19 228
2017 Quebec (excluding National Capital Region) 47 23 11 12 5 0 1 71 17 84
2017 British Columbia 40 22 19 9 10 0 0 62 19 31
2017 Alberta 21 47 17 7 7 0 0 69 14 56
2017 Manitoba 17 19 21 39 4 0 0 36 43 23
2017 Nova Scotia 16 57 7 9 10 0 0 74 20 30
2014 National Capital Region 27 41 16 10 5 0 0 68 16 3573
2014 Ontario (excluding National Capital Region) 34 34 15 11 4 1 1 69 15 147
2014 Quebec (excluding National Capital Region) 33 41 16 8 3 0 0 74 10 77
2014 British Columbia 20 54 14 4 8 0 0 74 12 25
2014 Alberta 22 47 7 11 11 2 0 71 22 45
2014 Manitoba 17 30 23 18 12 0 0 47 29 17
2014 Nova Scotia 24 45 9 9 13 0 0 69 22 32

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 43 10 8 3 0 0 79 11 3744
2017 Ontario (excluding National Capital Region) 35 43 11 7 4 0 0 78 11 228
2017 Quebec (excluding National Capital Region) 37 52 4 5 2 0 0 88 7 84
2017 British Columbia 39 32 14 12 3 0 0 71 15 31
2017 Alberta 30 45 11 12 2 0 0 75 14 56
2017 Manitoba 22 45 17 0 16 0 0 67 16 23
2017 Nova Scotia 23 60 7 10 0 0 0 83 10 30

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 41 7 3 2 0 0 87 5 3742
2017 Ontario (excluding National Capital Region) 46 40 7 3 3 0 0 86 6 227
2017 Quebec (excluding National Capital Region) 53 39 3 2 2 0 0 92 5 84
2017 British Columbia 52 36 6 0 7 0 0 88 7 31
2017 Alberta 37 47 12 4 0 0 0 84 4 56
2017 Manitoba 45 43 8 4 0 0 0 87 4 23
2017 Nova Scotia 54 35 7 0 4 0 0 90 4 30
2014 National Capital Region 43 43 9 3 1 0 0 86 4 3572
2014 Ontario (excluding National Capital Region) 53 39 5 1 0 2 0 93 1 147
2014 Quebec (excluding National Capital Region) 46 41 8 5 0 0 0 87 5 77
2014 British Columbia 55 30 8 3 4 0 0 85 7 25
2014 Alberta 45 38 6 9 2 0 0 82 11 45
2014 Manitoba 41 54 6 0 0 0 0 94 0 17
2014 Nova Scotia 53 37 3 3 3 0 0 90 6 32

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 40 12 8 5 0 0 75 13 3744
2017 Ontario (excluding National Capital Region) 38 35 11 8 7 0 0 74 15 225
2017 Quebec (excluding National Capital Region) 44 31 9 11 5 0 0 75 16 84
2017 British Columbia 45 34 9 4 9 0 0 79 12 31
2017 Alberta 34 37 13 9 7 0 0 72 16 56
2017 Manitoba 17 41 22 8 13 0 0 58 21 23
2017 Nova Scotia 30 54 4 3 9 0 0 84 13 30

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 37 8 3 1 0 0 88 4 3747
2017 Ontario (excluding National Capital Region) 58 32 8 1 0 0 0 90 2 228
2017 Quebec (excluding National Capital Region) 55 39 3 3 0 0 0 94 3 84
2017 British Columbia 44 32 15 6 3 0 0 76 9 31
2017 Alberta 46 33 14 8 0 0 0 79 8 57
2017 Manitoba 47 36 8 9 0 0 0 83 9 23
2017 Nova Scotia 52 44 4 0 0 0 0 96 0 29
2014 National Capital Region 54 35 9 2 1 0 0 89 3 3570
2014 Ontario (excluding National Capital Region) 72 20 8 0 0 0 0 92 0 147
2014 Quebec (excluding National Capital Region) 61 28 8 3 0 0 0 89 3 77
2014 British Columbia 63 26 12 0 0 0 0 88 0 25
2014 Alberta 58 29 5 7 2 0 0 87 9 45
2014 Manitoba 70 24 6 0 0 0 0 94 0 17
2014 Nova Scotia 65 22 13 0 0 0 0 87 0 32

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 41 10 7 4 0 0 78 11 3746
2017 Ontario (excluding National Capital Region) 38 35 10 11 6 1 0 74 16 228
2017 Quebec (excluding National Capital Region) 30 41 10 11 5 0 3 73 17 84
2017 British Columbia 39 26 16 14 5 0 0 65 19 31
2017 Alberta 27 45 11 10 7 0 0 72 17 57
2017 Manitoba 21 41 12 21 4 0 0 63 26 23
2017 Nova Scotia 26 44 14 7 6 0 4 73 13 30
2014 National Capital Region 28 45 13 10 4 0 1 73 14 3572
2014 Ontario (excluding National Capital Region) 35 39 13 6 5 1 1 76 11 147
2014 Quebec (excluding National Capital Region) 23 37 14 23 3 0 0 60 26 77
2014 British Columbia 39 36 14 7 4 0 0 75 11 25
2014 Alberta 24 36 11 22 7 0 0 60 28 45
2014 Manitoba 24 41 17 6 12 0 0 65 18 17
2014 Nova Scotia 21 54 12 6 6 0 0 75 13 32

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 37 11 6 4 0 0 79 10 3739
2017 Ontario (excluding National Capital Region) 42 35 12 6 4 0 0 77 10 228
2017 Quebec (excluding National Capital Region) 37 37 11 13 3 0 0 74 15 84
2017 British Columbia 42 25 16 11 5 0 0 67 17 31
2017 Alberta 38 37 11 6 9 0 0 75 14 56
2017 Manitoba 26 58 12 0 4 0 0 84 4 23
2017 Nova Scotia 40 41 7 7 6 0 0 80 13 30
2014 National Capital Region 36 40 13 7 3 0 0 76 11 3571
2014 Ontario (excluding National Capital Region) 43 36 8 6 5 1 2 81 11 147
2014 Quebec (excluding National Capital Region) 27 44 15 11 4 0 0 70 15 77
2014 British Columbia 43 24 16 14 4 0 0 67 18 25
2014 Alberta 35 31 13 15 5 0 0 67 20 45
2014 Manitoba 17 53 18 0 12 0 0 71 12 17
2014 Nova Scotia 31 41 16 9 3 0 0 72 12 32

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 40 12 6 3 0 1 79 9 3739
2017 Ontario (excluding National Capital Region) 41 36 12 8 4 0 0 77 12 228
2017 Quebec (excluding National Capital Region) 44 30 16 7 2 0 0 74 10 84
2017 British Columbia 42 33 8 10 7 0 0 75 17 31
2017 Alberta 30 39 12 11 9 0 0 69 20 57
2017 Manitoba 27 27 17 21 9 0 0 54 30 23
2017 Nova Scotia 30 54 4 7 6 0 0 84 12 30
2014 National Capital Region 34 41 14 7 3 1 0 76 10 3574
2014 Ontario (excluding National Capital Region) 43 33 12 7 2 2 1 78 9 147
2014 Quebec (excluding National Capital Region) 34 40 18 6 3 0 0 74 9 77
2014 British Columbia 47 30 12 11 0 0 0 77 11 25
2014 Alberta 23 47 6 16 7 0 0 71 23 45
2014 Manitoba 29 24 29 12 6 0 0 53 18 17
2014 Nova Scotia 34 51 3 9 3 0 0 85 13 32

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 42 41 10 5 3 0 0 83 7 3743
2017 Ontario (excluding National Capital Region) 44 38 9 6 3 0 0 82 9 228
2017 Quebec (excluding National Capital Region) 47 39 9 4 0 1 0 87 4 84
2017 British Columbia 51 27 6 13 3 0 0 78 16 31
2017 Alberta 37 38 9 9 8 0 0 75 16 57
2017 Manitoba 26 43 17 8 5 0 0 70 13 23
2017 Nova Scotia 38 52 7 3 0 0 0 90 3 30
2014 National Capital Region 37 43 12 6 2 0 0 80 8 3573
2014 Ontario (excluding National Capital Region) 51 36 7 4 2 1 0 87 6 146
2014 Quebec (excluding National Capital Region) 35 46 15 3 1 0 0 81 4 77
2014 British Columbia 51 24 15 10 0 0 0 75 10 25
2014 Alberta 20 56 12 9 4 0 0 76 13 45
2014 Manitoba 29 59 6 6 0 0 0 88 6 17
2014 Nova Scotia 43 41 10 3 3 0 0 84 6 32

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 35 11 5 3 0 1 81 8 3755
2017 Ontario (excluding National Capital Region) 48 34 11 3 3 0 1 83 6 228
2017 Quebec (excluding National Capital Region) 55 25 8 6 4 0 2 81 10 84
2017 British Columbia 35 25 24 10 6 0 0 60 16 31
2017 Alberta 40 28 11 13 8 0 0 68 21 57
2017 Manitoba 35 40 17 4 4 0 0 74 9 23
2017 Nova Scotia 25 43 17 13 0 0 2 69 13 30
2014 National Capital Region 45 34 13 5 2 0 0 80 7 3575
2014 Ontario (excluding National Capital Region) 45 33 14 5 2 1 0 79 7 147
2014 Quebec (excluding National Capital Region) 45 40 13 1 0 0 1 86 1 77
2014 British Columbia 24 35 30 8 4 0 0 58 12 25
2014 Alberta 15 36 31 7 11 0 0 51 18 45
2014 Manitoba 18 35 18 23 6 0 0 53 29 17
2014 Nova Scotia 29 50 13 3 6 0 0 78 9 32

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 6 18 35 23 12 1 4 37 26 3725
2017 Ontario (excluding National Capital Region) 7 18 34 21 15 1 3 38 26 228
2017 Quebec (excluding National Capital Region) 6 10 25 27 23 4 5 55 18 84
2017 British Columbia 8 9 40 32 11 0 0 43 17 31
2017 Alberta 9 30 35 13 13 0 0 26 39 57
2017 Manitoba 8 17 54 4 13 0 3 18 26 23
2017 Nova Scotia 13 16 50 14 6 0 0 20 30 30
2014 National Capital Region 6 21 38 23 9 1 2 33 28 3565
2014 Ontario (excluding National Capital Region) 6 15 39 22 10 2 6 35 23 147
2014 Quebec (excluding National Capital Region) 4 22 31 23 19 0 1 42 26 77
2014 British Columbia 4 19 43 24 10 0 0 34 22 25
2014 Alberta 11 20 47 13 7 0 2 20 32 45
2014 Manitoba 6 18 35 30 12 0 0 41 23 17
2014 Nova Scotia 12 16 28 32 6 3 3 40 30 32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 4 9 24 30 23 3 6 59 14 3711
2017 Ontario (excluding National Capital Region) 6 9 21 30 26 2 6 61 16 227
2017 Quebec (excluding National Capital Region) 4 7 18 30 32 4 5 69 12 84
2017 British Columbia 12 9 20 43 16 0 0 59 21 31
2017 Alberta 9 21 26 28 12 4 0 42 31 57
2017 Manitoba 9 14 25 27 22 0 3 50 24 23
2017 Nova Scotia 0 17 43 21 16 3 0 38 18 30
2014 National Capital Region 4 12 28 30 17 4 4 51 18 3554
2014 Ontario (excluding National Capital Region) 6 9 23 31 21 4 7 58 17 146
2014 Quebec (excluding National Capital Region) 1 10 40 22 21 4 3 46 12 77
2014 British Columbia 3 8 39 28 22 0 0 50 11 25
2014 Alberta 11 27 29 16 17 0 0 33 38 45
2014 Manitoba 18 17 23 30 12 0 0 41 35 17
2014 Nova Scotia 12 16 31 29 6 3 3 38 30 32

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 18 31 20 13 3 6 37 29 3719
2017 Ontario (excluding National Capital Region) 6 12 35 24 17 3 4 44 19 226
2017 Quebec (excluding National Capital Region) 2 13 38 14 18 5 10 37 18 83
2017 British Columbia 5 16 45 24 7 3 0 32 22 31
2017 Alberta 7 21 41 17 12 2 0 30 28 57
2017 Manitoba 13 22 30 22 8 5 0 32 37 23
2017 Nova Scotia 0 20 30 23 23 0 3 48 21 30
2014 National Capital Region 12 23 31 18 10 3 4 30 37 3561
2014 Ontario (excluding National Capital Region) 9 20 28 18 17 1 7 38 31 147
2014 Quebec (excluding National Capital Region) 16 27 30 14 12 0 3 26 43 76
2014 British Columbia 0 32 38 15 10 0 4 27 33 25
2014 Alberta 22 18 43 2 11 0 5 14 42 45
2014 Manitoba 6 30 35 29 0 0 0 29 36 17
2014 Nova Scotia 12 16 41 25 3 0 3 29 29 32

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 4 11 31 30 19 1 4 51 16 3710
2017 Ontario (excluding National Capital Region) 4 7 27 34 21 3 4 59 12 225
2017 Quebec (excluding National Capital Region) 4 4 20 32 33 3 4 70 8 84
2017 British Columbia 3 13 28 31 25 0 0 56 16 31
2017 Alberta 4 12 31 35 19 0 0 54 15 57
2017 Manitoba 0 9 48 31 9 0 3 42 9 23
2017 Nova Scotia 3 14 36 31 13 0 3 45 18 29
2014 National Capital Region 4 13 32 31 16 1 3 49 17 3555
2014 Ontario (excluding National Capital Region) 5 5 30 29 22 1 7 56 11 145
2014 Quebec (excluding National Capital Region) 1 6 35 31 24 1 1 56 8 77
2014 British Columbia 0 8 12 62 14 0 4 80 8 25
2014 Alberta 5 11 48 20 11 0 5 32 17 44
2014 Manitoba 0 12 30 41 17 0 0 59 12 17
2014 Nova Scotia 6 22 25 32 12 0 3 46 28 32

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 20 29 19 16 2 5 38 31 3720
2017 Ontario (excluding National Capital Region) 8 15 29 19 21 3 5 43 25 226
2017 Quebec (excluding National Capital Region) 11 12 20 17 32 2 6 53 25 84
2017 British Columbia 18 17 13 29 20 3 0 51 36 31
2017 Alberta 14 23 29 14 20 0 0 35 37 57
2017 Manitoba 13 26 35 9 14 0 3 23 41 23
2017 Nova Scotia 10 27 21 29 6 0 7 38 40 29
2014 National Capital Region 12 23 30 17 11 2 4 31 38 3560
2014 Ontario (excluding National Capital Region) 7 20 30 17 19 1 5 39 29 147
2014 Quebec (excluding National Capital Region) 4 27 28 22 17 0 3 40 31 77
2014 British Columbia 8 20 27 27 10 4 4 41 30 25
2014 Alberta 29 16 29 15 9 0 2 24 46 45
2014 Manitoba 29 30 24 0 17 0 0 17 59 17
2014 Nova Scotia 30 19 29 16 3 0 3 20 51 32

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 15 28 24 17 4 6 45 24 3718
2017 Ontario (excluding National Capital Region) 9 8 21 26 22 5 9 56 19 225
2017 Quebec (excluding National Capital Region) 10 7 23 23 26 5 6 55 20 83
2017 British Columbia 9 13 16 35 23 3 0 60 23 31
2017 Alberta 8 16 29 23 20 2 2 45 25 57
2017 Manitoba 4 5 39 26 22 0 3 50 10 23
2017 Nova Scotia 0 20 34 24 16 3 3 43 21 30
2014 National Capital Region 6 15 29 26 15 4 5 45 23 3563
2014 Ontario (excluding National Capital Region) 4 7 27 23 27 4 7 56 13 146
2014 Quebec (excluding National Capital Region) 5 16 26 30 16 5 3 49 23 77
2014 British Columbia 0 8 31 23 31 4 4 58 8 25
2014 Alberta 9 20 21 25 17 2 7 46 31 45
2014 Manitoba 0 6 41 48 0 6 0 50 6 17
2014 Nova Scotia 3 9 16 49 20 0 3 71 12 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 17 32 20 13 4 5 36 28 3727
2017 Ontario (excluding National Capital Region) 8 16 34 18 17 4 4 38 26 225
2017 Quebec (excluding National Capital Region) 7 12 31 19 19 5 6 43 22 84
2017 British Columbia 9 20 36 28 7 0 0 35 29 31
2017 Alberta 7 23 41 13 10 2 4 25 31 57
2017 Manitoba 18 21 28 17 13 0 3 32 40 23
2017 Nova Scotia 3 30 26 21 17 0 3 39 34 30
2014 National Capital Region 9 19 33 20 11 4 4 33 31 3567
2014 Ontario (excluding National Capital Region) 9 17 22 25 18 1 8 47 29 147
2014 Quebec (excluding National Capital Region) 6 22 36 17 17 1 1 35 29 77
2014 British Columbia 4 31 32 15 14 4 0 30 36 25
2014 Alberta 19 18 45 5 9 0 5 14 39 45
2014 Manitoba 6 36 35 12 12 0 0 23 42 17
2014 Nova Scotia 9 25 26 31 6 0 3 38 35 32
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 22 5 6 2 0 1 87 8 3749
2017 Ontario (excluding National Capital Region) 72 18 3 3 3 0 1 91 6 227
2017 Quebec (excluding National Capital Region) 48 29 6 6 6 0 5 81 12 84
2017 British Columbia 88 5 4 0 3 0 0 93 3 31
2017 Alberta 78 11 2 0 5 0 3 92 6 57
2017 Manitoba 86 4 0 0 0 0 10 100 0 23
2017 Nova Scotia 97 3 0 0 0 0 0 100 0 30
2014 National Capital Region 65 21 5 6 3 0 1 86 8 3575
2014 Ontario (excluding National Capital Region) 78 14 3 1 1 0 4 95 2 146
2014 Quebec (excluding National Capital Region) 48 23 9 17 3 0 1 72 19 77
2014 British Columbia 92 8 0 0 0 0 0 100 0 25
2014 Alberta 76 18 2 0 2 0 2 96 2 45
2014 Manitoba 88 6 0 0 0 0 6 100 0 17
2014 Nova Scotia 90 6 0 3 0 0 0 97 3 32

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 31 11 6 4 6 8 75 12 3749
2017 Ontario (excluding National Capital Region) 43 26 13 6 5 4 4 74 12 226
2017 Quebec (excluding National Capital Region) 34 19 11 11 9 7 9 63 24 83
2017 British Columbia 23 42 7 3 12 7 7 75 17 31
2017 Alberta 31 35 17 9 6 2 1 68 15 57
2017 Manitoba 26 18 24 22 9 0 0 44 31 23
2017 Nova Scotia 36 37 4 14 7 0 2 75 21 30
2014 National Capital Region 36 31 12 6 4 5 5 76 11 3573
2014 Ontario (excluding National Capital Region) 41 26 14 6 5 2 5 73 12 147
2014 Quebec (excluding National Capital Region) 32 32 19 5 3 5 5 71 8 77
2014 British Columbia 42 28 4 18 0 0 8 77 19 25
2014 Alberta 48 22 11 5 9 0 5 74 14 45
2014 Manitoba 47 30 18 0 0 6 0 81 0 17
2014 Nova Scotia 47 28 0 12 9 3 0 78 22 32

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 29 7 6 4 1 0 83 10 3750
2017 Ontario (excluding National Capital Region) 59 23 6 5 5 2 0 84 10 228
2017 Quebec (excluding National Capital Region) 50 25 11 7 5 0 1 76 13 84
2017 British Columbia 53 29 6 6 6 0 0 81 13 31
2017 Alberta 46 29 11 9 4 0 1 76 13 56
2017 Manitoba 34 28 12 13 13 0 0 61 27 23
2017 Nova Scotia 50 23 7 11 9 0 0 73 20 30
2014 National Capital Region 52 30 8 5 3 1 0 84 9 3576
2014 Ontario (excluding National Capital Region) 51 25 9 9 4 3 0 78 13 147
2014 Quebec (excluding National Capital Region) 43 43 8 3 0 3 0 89 3 77
2014 British Columbia 59 30 0 11 0 0 0 89 11 25
2014 Alberta 53 25 4 7 11 0 0 78 18 45
2014 Manitoba 47 23 12 6 12 0 0 71 18 17
2014 Nova Scotia 50 25 13 6 6 0 0 75 13 32

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 37 11 8 4 2 1 76 12 3745
2017 Ontario (excluding National Capital Region) 41 31 11 10 6 0 1 73 16 227
2017 Quebec (excluding National Capital Region) 39 34 6 12 5 1 3 76 17 83
2017 British Columbia 31 47 7 6 5 3 0 81 12 31
2017 Alberta 31 35 16 14 2 0 1 67 16 57
2017 Manitoba 30 14 17 26 13 0 0 44 39 23
2017 Nova Scotia 33 43 9 10 4 0 0 77 14 30
2014 National Capital Region 33 42 11 8 3 3 1 77 11 3573
2014 Ontario (excluding National Capital Region) 35 33 10 11 4 4 2 73 16 147
2014 Quebec (excluding National Capital Region) 33 43 10 5 5 4 0 79 10 77
2014 British Columbia 29 41 12 14 0 4 0 72 15 24
2014 Alberta 29 29 11 18 4 4 4 64 24 45
2014 Manitoba 17 54 18 6 0 0 6 75 6 17
2014 Nova Scotia 31 45 12 12 0 0 0 76 12 32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 27 13 9 6 13 2 68 17 3748
2017 Ontario (excluding National Capital Region) 37 25 14 8 9 6 2 67 18 226
2017 Quebec (excluding National Capital Region) 39 21 11 12 14 3 0 62 27 84
2017 British Columbia 26 33 9 13 12 7 0 64 27 31
2017 Alberta 33 32 14 9 4 7 0 71 14 57
2017 Manitoba 26 9 22 22 17 0 3 37 40 23
2017 Nova Scotia 17 50 7 20 3 3 0 69 24 30
2014 National Capital Region 29 31 14 8 5 12 2 69 14 3572
2014 Ontario (excluding National Capital Region) 35 23 16 9 6 8 3 65 17 147
2014 Quebec (excluding National Capital Region) 34 30 18 8 5 6 0 68 14 77
2014 British Columbia 29 35 4 8 7 12 4 76 19 24
2014 Alberta 33 32 2 11 6 14 2 76 21 45
2014 Manitoba 29 18 30 12 0 6 6 53 13 17
2014 Nova Scotia 34 35 19 6 6 0 0 69 12 32

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 25 15 11 6 21 5 57 23 3748
2017 Ontario (excluding National Capital Region) 23 21 15 10 12 16 3 55 27 227
2017 Quebec (excluding National Capital Region) 19 17 13 18 7 19 7 48 34 84
2017 British Columbia 20 24 19 16 3 19 0 54 23 31
2017 Alberta 15 32 13 16 11 13 1 54 31 57
2017 Manitoba 13 26 13 17 22 5 3 43 43 23
2017 Nova Scotia 17 26 14 10 14 19 0 54 30 30
2014 National Capital Region 15 26 18 11 6 19 5 54 23 3572
2014 Ontario (excluding National Capital Region) 19 22 16 17 6 16 3 51 29 147
2014 Quebec (excluding National Capital Region) 21 28 15 15 4 15 3 59 23 77
2014 British Columbia 20 24 8 31 7 8 0 48 42 24
2014 Alberta 18 22 14 11 16 18 2 50 34 45
2014 Manitoba 17 30 12 23 18 0 0 47 41 17
2014 Nova Scotia 18 35 16 12 16 0 3 55 29 32

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 33 6 4 2 0 0 89 6 3745
2017 Ontario (excluding National Capital Region) 55 30 5 7 3 0 0 85 10 227
2017 Quebec (excluding National Capital Region) 58 28 3 8 4 0 0 86 11 84
2017 British Columbia 59 26 8 0 6 0 0 85 6 31
2017 Alberta 46 43 2 7 0 0 1 91 7 57
2017 Manitoba 38 36 9 17 0 0 0 74 17 23
2017 Nova Scotia 42 42 7 0 9 0 0 84 9 30
2014 National Capital Region 53 35 6 4 1 0 0 89 5 3573
2014 Ontario (excluding National Capital Region) 52 30 8 6 3 0 1 83 9 147
2014 Quebec (excluding National Capital Region) 47 38 9 5 0 1 0 86 5 77
2014 British Columbia 60 24 8 7 0 0 0 84 7 24
2014 Alberta 55 31 7 2 4 0 0 87 7 45
2014 Manitoba 47 29 12 12 0 0 0 77 12 17
2014 Nova Scotia 53 34 0 10 3 0 0 87 13 32
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 35 9 6 3 0 0 82 9 3746
2017 Ontario (excluding National Capital Region) 53 25 10 8 4 0 0 78 12 227
2017 Quebec (excluding National Capital Region) 49 39 8 1 1 1 1 89 3 84
2017 British Columbia 39 38 13 3 3 3 0 79 7 31
2017 Alberta 43 35 9 9 4 0 0 78 13 57
2017 Manitoba 22 39 4 13 22 0 0 61 34 23
2017 Nova Scotia 34 44 10 7 6 0 0 78 12 30
2014 National Capital Region 44 37 9 6 3 0 0 82 9 3578
2014 Ontario (excluding National Capital Region) 54 27 11 6 2 0 1 81 8 147
2014 Quebec (excluding National Capital Region) 34 50 13 1 3 0 0 84 4 77
2014 British Columbia 53 16 23 4 4 0 0 69 8 25
2014 Alberta 44 38 4 2 11 0 0 82 13 45
2014 Manitoba 18 59 12 6 6 0 0 77 12 17
2014 Nova Scotia 60 19 9 9 3 0 0 79 13 32

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 28 9 4 3 2 1 84 7 3747
2017 Ontario (excluding National Capital Region) 59 24 7 5 5 1 0 84 10 227
2017 Quebec (excluding National Capital Region) 54 33 3 3 3 1 3 90 6 84
2017 British Columbia 44 41 6 3 0 6 0 90 3 31
2017 Alberta 61 25 9 4 1 0 0 86 5 57
2017 Manitoba 31 36 16 9 8 0 0 67 17 23
2017 Nova Scotia 51 37 3 3 6 0 0 88 9 30
2014 National Capital Region 53 30 9 4 2 2 1 85 6 3577
2014 Ontario (excluding National Capital Region) 57 25 7 4 4 1 1 84 8 147
2014 Quebec (excluding National Capital Region) 49 36 8 4 2 1 0 86 6 77
2014 British Columbia 51 30 11 4 0 0 4 85 4 25
2014 Alberta 50 32 7 2 7 2 0 84 9 45
2014 Manitoba 35 30 29 0 6 0 0 65 6 17
2014 Nova Scotia 50 38 6 6 0 0 0 87 6 32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 51 31 8 6 3 1 0 83 9 3746
2017 Ontario (excluding National Capital Region) 56 26 8 5 4 1 0 82 9 228
2017 Quebec (excluding National Capital Region) 48 33 8 5 6 0 0 81 11 84
2017 British Columbia 43 51 3 3 0 0 0 94 3 31
2017 Alberta 52 34 5 4 5 0 0 86 9 57
2017 Manitoba 36 36 8 12 9 0 0 72 21 23
2017 Nova Scotia 44 30 10 6 6 0 3 77 13 30
2014 National Capital Region 48 34 8 5 3 1 0 83 8 3576
2014 Ontario (excluding National Capital Region) 54 32 6 5 2 1 0 87 7 147
2014 Quebec (excluding National Capital Region) 44 40 9 5 3 0 0 84 7 77
2014 British Columbia 59 22 7 12 0 0 0 81 12 25
2014 Alberta 53 29 7 4 6 0 0 82 11 45
2014 Manitoba 23 48 18 6 6 0 0 71 12 17
2014 Nova Scotia 53 35 3 9 0 0 0 87 9 32

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 81 13 3 2 1 0 0 94 3 3742
2017 Ontario (excluding National Capital Region) 84 10 1 1 2 0 1 96 3 228
2017 Quebec (excluding National Capital Region) 83 11 3 1 2 0 0 94 3 84
2017 British Columbia 77 20 0 0 0 0 4 100 0 31
2017 Alberta 88 7 0 0 4 0 1 96 4 57
2017 Manitoba 91 4 0 0 0 0 5 100 0 23
2017 Nova Scotia 91 6 3 0 0 0 0 97 0 30
2014 National Capital Region 80 13 3 2 1 0 0 94 4 3577
2014 Ontario (excluding National Capital Region) 86 9 1 1 1 0 3 97 1 145
2014 Quebec (excluding National Capital Region) 78 18 1 0 3 0 0 96 3 77
2014 British Columbia 96 4 0 0 0 0 0 100 0 25
2014 Alberta 85 7 4 0 2 0 2 93 2 45
2014 Manitoba 83 12 0 0 0 0 6 100 0 17
2014 Nova Scotia 94 6 0 0 0 0 0 100 0 32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 63 21 5 3 2 3 3 90 5 3739
2017 Ontario (excluding National Capital Region) 60 20 3 4 5 2 6 86 10 227
2017 Quebec (excluding National Capital Region) 42 25 10 6 4 0 13 77 12 84
2017 British Columbia 47 12 18 10 3 7 4 66 15 31
2017 Alberta 50 22 4 11 5 1 8 79 17 57
2017 Manitoba 43 22 4 12 13 4 0 69 27 23
2017 Nova Scotia 62 11 4 3 11 7 2 80 15 30
2014 National Capital Region 61 22 5 2 2 3 5 90 5 3575
2014 Ontario (excluding National Capital Region) 59 18 7 5 5 2 4 82 11 147
2014 Quebec (excluding National Capital Region) 44 32 10 4 4 1 5 81 8 77
2014 British Columbia 50 24 4 8 0 3 12 86 9 25
2014 Alberta 51 18 7 4 7 2 11 80 12 45
2014 Manitoba 35 35 18 0 6 6 0 75 6 17
2014 Nova Scotia 62 22 3 0 6 0 6 90 7 32

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 25 6 3 3 1 0 88 6 3741
2017 Ontario (excluding National Capital Region) 64 18 8 5 4 0 0 83 9 228
2017 Quebec (excluding National Capital Region) 53 29 7 5 5 0 1 83 10 84
2017 British Columbia 53 34 9 3 0 0 0 88 3 31
2017 Alberta 55 31 7 3 2 1 0 87 5 57
2017 Manitoba 34 46 0 8 13 0 0 79 21 23
2017 Nova Scotia 57 30 3 4 6 0 0 87 9 30

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 23 8 3 3 2 0 86 5 3747
2017 Ontario (excluding National Capital Region) 64 18 9 6 3 1 0 83 9 228
2017 Quebec (excluding National Capital Region) 52 30 7 8 2 1 0 83 10 84
2017 British Columbia 54 30 9 0 3 3 0 87 3 31
2017 Alberta 60 25 6 6 2 1 0 86 8 57
2017 Manitoba 31 30 31 9 0 0 0 60 9 23
2017 Nova Scotia 61 27 3 4 6 0 0 87 9 30

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 26 8 4 3 0 0 84 8 3738
2017 Ontario (excluding National Capital Region) 60 22 7 7 4 0 0 82 11 228
2017 Quebec (excluding National Capital Region) 51 34 4 4 7 0 0 85 11 83
2017 British Columbia 45 36 9 7 3 0 0 81 10 31
2017 Alberta 50 32 5 7 4 2 0 84 11 57
2017 Manitoba 31 37 8 16 9 0 0 68 25 23
2017 Nova Scotia 44 40 3 7 6 0 0 84 13 30
2014 National Capital Region 55 29 7 4 3 0 0 85 8 3574
2014 Ontario (excluding National Capital Region) 62 20 8 6 3 1 0 83 9 147
2014 Quebec (excluding National Capital Region) 46 41 6 5 3 0 0 86 8 77
2014 British Columbia 67 22 0 8 4 0 0 88 12 25
2014 Alberta 55 23 7 7 9 0 0 78 16 45
2014 Manitoba 29 47 18 0 6 0 0 77 6 17
2014 Nova Scotia 53 34 6 3 3 0 0 87 6 32
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 34 11 7 2 4 11 76 11 1388
2017 Ontario (excluding National Capital Region) 34 34 10 7 4 1 8 76 13 59
2017 Quebec (excluding National Capital Region) 28 44 12 8 0 0 8 78 9 25
2017 British Columbia 26 9 31 9 7 9 9 43 19 12
2017 Alberta 17 45 15 19 0 0 4 65 19 22
2017 Manitoba 26 27 7 13 27 0 0 53 40 15
2017 Nova Scotia 53 47 0 0 0 0 0 100 0 13
2014 National Capital Region 28 35 14 7 2 5 9 73 10 1283
2014 Ontario (excluding National Capital Region) 42 36 12 7 0 0 2 80 7 42
2014 Quebec (excluding National Capital Region) 22 45 10 10 3 0 10 74 15 31
2014 British Columbia 62 20 9 0 0 0 9 90 0 11
2014 Alberta 28 50 22 0 0 0 0 78 0 18
2014 Manitoba 9 55 9 18 9 0 0 64 27 11
2014 Nova Scotia 55 27 9 0 0 0 9 90 0 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 33 12 5 3 9 0 77 9 3745
2017 Ontario (excluding National Capital Region) 44 30 11 5 5 5 1 78 10 228
2017 Quebec (excluding National Capital Region) 41 25 10 9 9 6 0 70 19 84
2017 British Columbia 51 25 8 3 8 4 0 80 12 31
2017 Alberta 42 26 6 14 9 4 0 70 24 57
2017 Manitoba 34 22 14 22 9 0 0 56 31 23
2017 Nova Scotia 21 43 17 0 10 9 0 70 11 30
2014 National Capital Region 32 36 13 5 2 11 1 77 8 3574
2014 Ontario (excluding National Capital Region) 45 28 9 6 4 6 2 79 11 146
2014 Quebec (excluding National Capital Region) 31 40 18 5 1 4 1 75 6 77
2014 British Columbia 47 16 15 0 7 15 0 74 8 25
2014 Alberta 35 39 15 2 5 5 0 77 7 45
2014 Manitoba 29 53 6 6 6 0 0 82 12 17
2014 Nova Scotia 21 34 24 11 6 3 0 57 18 33

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 35 15 9 4 3 0 71 13 3745
2017 Ontario (excluding National Capital Region) 43 32 11 7 5 0 1 77 13 227
2017 Quebec (excluding National Capital Region) 41 36 8 5 8 1 0 78 14 84
2017 British Columbia 51 18 17 6 5 3 0 71 12 31
2017 Alberta 28 40 10 12 7 3 0 70 20 57
2017 Manitoba 30 34 5 17 13 0 0 64 31 23
2017 Nova Scotia 27 40 21 0 7 6 0 71 7 30
2014 National Capital Region 28 36 17 10 4 4 0 67 15 3573
2014 Ontario (excluding National Capital Region) 42 29 14 8 4 3 1 73 13 146
2014 Quebec (excluding National Capital Region) 31 33 25 7 3 1 0 64 10 77
2014 British Columbia 39 32 11 8 7 4 0 73 15 25
2014 Alberta 29 45 10 4 7 5 0 77 12 45
2014 Manitoba 24 29 12 24 12 0 0 53 35 17
2014 Nova Scotia 18 46 15 12 9 0 0 64 20 33

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 34 18 11 5 8 0 64 17 3737
2017 Ontario (excluding National Capital Region) 31 39 14 9 5 2 1 72 14 228
2017 Quebec (excluding National Capital Region) 29 47 6 7 5 5 0 81 13 84
2017 British Columbia 31 27 17 18 3 4 0 60 22 31
2017 Alberta 25 28 18 21 7 1 0 53 29 57
2017 Manitoba 26 27 9 21 17 0 0 52 38 23
2017 Nova Scotia 17 39 14 17 7 6 0 60 26 30
2014 National Capital Region 20 34 20 11 4 10 0 60 17 3570
2014 Ontario (excluding National Capital Region) 31 34 16 6 5 8 1 71 12 146
2014 Quebec (excluding National Capital Region) 27 26 28 10 3 5 1 57 13 77
2014 British Columbia 27 36 19 10 0 7 0 68 11 25
2014 Alberta 16 41 13 11 9 11 0 63 23 45
2014 Manitoba 18 41 0 29 12 0 0 59 41 17
2014 Nova Scotia 12 46 19 17 6 0 0 58 23 33

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 32 15 10 6 7 0 66 18 3749
2017 Ontario (excluding National Capital Region) 40 32 10 8 8 2 0 74 16 228
2017 Quebec (excluding National Capital Region) 29 32 12 10 10 7 0 66 22 84
2017 British Columbia 38 15 14 13 5 14 0 62 22 31
2017 Alberta 30 35 7 20 5 3 0 67 26 57
2017 Manitoba 25 22 13 18 17 5 0 50 36 23
2017 Nova Scotia 24 43 13 7 7 6 0 71 15 30
2014 National Capital Region 25 33 18 10 6 7 0 63 17 3574
2014 Ontario (excluding National Capital Region) 40 26 11 7 7 9 1 73 15 145
2014 Quebec (excluding National Capital Region) 27 35 17 10 4 6 0 66 15 77
2014 British Columbia 35 28 20 8 7 3 0 65 15 25
2014 Alberta 31 38 2 14 11 5 0 72 26 45
2014 Manitoba 29 29 18 6 18 0 0 59 23 17
2014 Nova Scotia 21 40 18 9 12 0 0 61 20 33

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 36 15 14 7 5 0 63 21 3743
2017 Ontario (excluding National Capital Region) 30 36 15 10 5 3 1 68 16 228
2017 Quebec (excluding National Capital Region) 33 36 16 6 9 0 0 69 15 84
2017 British Columbia 31 28 16 14 8 3 0 61 23 31
2017 Alberta 27 40 3 14 9 5 2 71 25 57
2017 Manitoba 21 28 4 26 22 0 0 48 47 23
2017 Nova Scotia 20 42 10 14 7 6 0 66 23 30
2014 National Capital Region 20 37 19 13 6 5 0 60 20 3570
2014 Ontario (excluding National Capital Region) 31 33 12 8 8 6 1 69 17 146
2014 Quebec (excluding National Capital Region) 28 35 25 10 1 0 0 63 11 77
2014 British Columbia 20 35 27 4 4 11 0 61 9 25
2014 Alberta 18 42 23 13 5 0 0 59 18 45
2014 Manitoba 18 23 24 12 18 6 0 44 31 17
2014 Nova Scotia 21 40 9 18 12 0 0 61 30 33
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 43 13 6 1 1 0 80 8 3743
2017 Ontario (excluding National Capital Region) 39 47 9 3 2 1 0 86 5 227
2017 Quebec (excluding National Capital Region) 36 50 3 6 4 0 0 87 10 84
2017 British Columbia 36 48 10 3 3 0 0 85 5 31
2017 Alberta 34 37 17 9 4 0 0 71 12 56
2017 Manitoba 25 45 0 25 4 0 0 70 30 23
2017 Nova Scotia 23 46 7 11 3 9 0 76 16 30
2014 National Capital Region 33 42 15 6 2 2 0 77 8 3575
2014 Ontario (excluding National Capital Region) 36 49 9 3 2 1 1 87 5 147
2014 Quebec (excluding National Capital Region) 31 44 14 9 1 1 0 76 10 77
2014 British Columbia 50 31 14 4 0 0 0 82 4 25
2014 Alberta 20 60 9 4 5 2 0 82 9 45
2014 Manitoba 35 53 6 6 0 0 0 88 6 17
2014 Nova Scotia 9 61 12 12 3 3 0 72 15 33

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 40 10 2 1 4 0 86 3 3737
2017 Ontario (excluding National Capital Region) 48 37 10 2 1 3 0 87 3 228
2017 Quebec (excluding National Capital Region) 42 44 6 0 3 3 1 91 3 83
2017 British Columbia 68 25 0 0 3 4 0 97 3 31
2017 Alberta 44 42 9 4 0 2 0 87 4 57
2017 Manitoba 64 22 4 5 4 0 0 87 9 23
2017 Nova Scotia 59 33 7 0 0 0 0 93 0 30
2014 National Capital Region 39 43 10 2 1 5 0 86 3 3566
2014 Ontario (excluding National Capital Region) 55 28 7 1 1 8 2 91 1 148
2014 Quebec (excluding National Capital Region) 29 51 12 3 1 5 0 84 4 77
2014 British Columbia 50 31 16 3 0 0 0 81 3 25
2014 Alberta 45 42 7 4 2 0 0 87 6 45
2014 Manitoba 53 35 0 6 0 6 0 94 6 17
2014 Nova Scotia 61 25 12 3 0 0 0 85 3 33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 37 11 6 3 4 2 78 10 3740
2017 Ontario (excluding National Capital Region) 44 34 9 6 4 2 1 80 11 227
2017 Quebec (excluding National Capital Region) 45 31 10 8 4 2 0 78 12 83
2017 British Columbia 47 32 10 8 3 0 0 79 11 31
2017 Alberta 41 43 12 2 2 0 0 85 4 57
2017 Manitoba 36 37 5 8 14 0 0 72 22 22
2017 Nova Scotia 39 41 7 4 9 0 0 80 13 30
2014 National Capital Region 36 39 11 6 3 4 1 79 9 3575
2014 Ontario (excluding National Capital Region) 51 30 9 4 1 3 1 84 6 148
2014 Quebec (excluding National Capital Region) 28 39 15 14 1 3 0 69 15 77
2014 British Columbia 62 31 4 3 0 0 0 93 3 25
2014 Alberta 46 29 5 11 2 4 2 81 14 45
2014 Manitoba 65 24 6 0 6 0 0 88 6 17
2014 Nova Scotia 46 39 6 3 6 0 0 85 9 33

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 33 20 11 5 7 1 61 17 3734
2017 Ontario (excluding National Capital Region) 28 38 14 10 6 2 2 69 16 228
2017 Quebec (excluding National Capital Region) 27 31 15 9 7 9 3 65 18 84
2017 British Columbia 39 35 9 11 3 0 4 77 14 31
2017 Alberta 39 33 16 7 2 4 0 74 10 57
2017 Manitoba 27 36 9 18 4 3 3 67 24 23
2017 Nova Scotia 36 24 24 7 9 0 0 60 16 30
2014 National Capital Region 20 31 21 11 5 10 2 59 17 3573
2014 Ontario (excluding National Capital Region) 32 28 19 8 5 7 1 65 14 148
2014 Quebec (excluding National Capital Region) 14 33 33 9 3 5 3 51 13 77
2014 British Columbia 54 31 11 0 4 0 0 85 4 25
2014 Alberta 31 35 18 2 11 2 0 68 13 45
2014 Manitoba 35 47 6 0 6 6 0 87 6 17
2014 Nova Scotia 15 48 15 9 12 0 0 64 21 33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 23 18 14 11 14 4 48 30 3743
2017 Ontario (excluding National Capital Region) 27 23 17 9 10 10 4 58 22 227
2017 Quebec (excluding National Capital Region) 20 25 16 8 16 7 8 53 28 84
2017 British Columbia 33 23 6 15 12 11 0 63 31 31
2017 Alberta 22 34 17 9 4 9 5 65 15 57
2017 Manitoba 17 22 9 22 26 4 0 40 50 23
2017 Nova Scotia 23 27 0 28 22 0 0 50 50 30
2014 National Capital Region 14 23 19 14 12 15 4 45 32 3573
2014 Ontario (excluding National Capital Region) 26 22 18 8 11 11 4 56 23 148
2014 Quebec (excluding National Capital Region) 18 15 14 27 11 9 6 39 45 77
2014 British Columbia 28 26 22 8 4 12 0 61 13 25
2014 Alberta 29 11 18 14 15 9 4 46 33 45
2014 Manitoba 12 42 17 6 6 18 0 65 14 17
2014 Nova Scotia 9 31 3 21 30 6 0 42 54 33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 28 8 6 2 1 2 84 8 3741
2017 Ontario (excluding National Capital Region) 63 20 7 5 2 1 3 86 7 227
2017 Quebec (excluding National Capital Region) 45 34 3 7 2 0 9 87 10 84
2017 British Columbia 78 9 3 0 3 7 0 93 3 31
2017 Alberta 73 20 2 0 2 1 1 96 2 57
2017 Manitoba 86 0 0 4 0 0 10 95 5 23
2017 Nova Scotia 87 13 0 0 0 0 0 100 0 30
2014 National Capital Region 53 28 9 5 2 1 2 83 7 3576
2014 Ontario (excluding National Capital Region) 72 16 5 2 1 2 3 92 3 148
2014 Quebec (excluding National Capital Region) 36 35 8 13 5 2 1 74 18 77
2014 British Columbia 88 4 0 0 0 4 4 100 0 25
2014 Alberta 67 15 9 0 4 2 2 86 5 45
2014 Manitoba 71 23 0 0 0 0 6 100 0 17
2014 Nova Scotia 81 16 0 3 0 0 0 97 3 33

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 65 23 5 3 1 2 1 91 3 3745
2017 Ontario (excluding National Capital Region) 71 20 3 1 1 1 2 94 2 227
2017 Quebec (excluding National Capital Region) 55 28 7 3 2 1 3 87 6 84
2017 British Columbia 85 12 0 0 3 0 0 97 3 31
2017 Alberta 73 14 4 2 3 2 2 91 5 57
2017 Manitoba 88 8 0 0 0 0 5 100 0 23
2017 Nova Scotia 81 13 3 3 0 0 0 93 3 30
2014 National Capital Region 67 23 5 2 1 2 1 93 2 3575
2014 Ontario (excluding National Capital Region) 73 19 3 0 1 2 2 96 1 148
2014 Quebec (excluding National Capital Region) 46 44 6 2 0 0 1 91 2 77
2014 British Columbia 85 8 0 0 0 4 4 100 0 25
2014 Alberta 66 9 11 4 2 6 0 80 7 45
2014 Manitoba 77 17 0 0 0 0 6 100 0 17
2014 Nova Scotia 73 12 3 0 3 3 6 93 3 33

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 39 13 10 5 2 0 72 15 3739
2017 Ontario (excluding National Capital Region) 34 31 15 9 7 3 1 68 16 227
2017 Quebec (excluding National Capital Region) 29 33 6 9 10 10 3 71 22 83
2017 British Columbia 23 36 3 17 22 0 0 59 38 31
2017 Alberta 24 32 11 18 9 6 0 59 29 56
2017 Manitoba 17 26 4 13 35 5 0 45 50 23
2017 Nova Scotia 10 46 13 10 16 3 0 58 28 30
2014 National Capital Region 29 37 15 11 5 2 1 69 16 3574
2014 Ontario (excluding National Capital Region) 30 30 15 11 8 6 1 64 20 148
2014 Quebec (excluding National Capital Region) 22 40 19 13 4 3 0 64 17 77
2014 British Columbia 20 31 16 19 4 7 4 57 25 25
2014 Alberta 11 32 16 16 20 2 4 45 38 45
2014 Manitoba 6 30 17 24 18 0 6 38 44 17
2014 Nova Scotia 12 37 9 27 12 3 0 50 40 33

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 31 13 13 11 2 2 62 25 3739
2017 Ontario (excluding National Capital Region) 27 30 10 14 14 3 2 60 29 228
2017 Quebec (excluding National Capital Region) 23 33 9 9 17 7 3 62 29 84
2017 British Columbia 21 15 12 17 33 0 3 36 51 31
2017 Alberta 17 31 17 11 22 2 0 49 33 57
2017 Manitoba 13 26 9 9 40 0 3 41 50 23
2017 Nova Scotia 17 30 7 13 23 3 7 52 41 30
2014 National Capital Region 21 30 15 16 13 2 3 53 31 3576
2014 Ontario (excluding National Capital Region) 22 26 12 14 16 5 6 53 33 148
2014 Quebec (excluding National Capital Region) 21 26 19 20 12 3 0 48 32 77
2014 British Columbia 20 19 12 16 30 3 0 40 47 25
2014 Alberta 13 16 11 25 31 0 4 30 58 45
2014 Manitoba 12 18 17 18 23 6 6 33 47 17
2014 Nova Scotia 15 25 9 27 21 0 3 41 50 33

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 39 17 7 4 5 1 70 12 3741
2017 Ontario (excluding National Capital Region) 30 39 13 7 5 4 1 73 13 227
2017 Quebec (excluding National Capital Region) 31 35 12 7 7 7 1 72 15 84
2017 British Columbia 43 22 18 10 3 4 0 68 13 31
2017 Alberta 34 29 17 17 4 0 0 62 21 57
2017 Manitoba 26 43 14 8 9 0 0 69 17 23
2017 Nova Scotia 23 51 17 3 6 0 0 74 9 30

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 35 10 2 2 4 1 86 4 3740
2017 Ontario (excluding National Capital Region) 48 30 12 2 4 3 1 81 6 227
2017 Quebec (excluding National Capital Region) 51 32 9 4 2 3 0 85 6 84
2017 British Columbia 54 32 5 6 3 0 0 86 9 31
2017 Alberta 51 28 15 5 0 0 0 80 5 57
2017 Manitoba 34 34 13 10 9 0 0 68 18 23
2017 Nova Scotia 50 35 10 0 2 3 0 87 3 30
2014 National Capital Region 51 34 8 2 1 4 0 89 2 3571
2014 Ontario (excluding National Capital Region) 53 26 11 5 3 1 2 81 7 148
2014 Quebec (excluding National Capital Region) 38 45 9 4 1 3 0 86 5 77
2014 British Columbia 60 23 4 0 0 14 0 96 0 25
2014 Alberta 55 31 7 2 2 2 0 88 5 45
2014 Manitoba 52 30 6 0 6 6 0 88 6 17
2014 Nova Scotia 61 24 9 0 3 3 0 87 3 33

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 37 9 3 1 2 0 86 4 3738
2017 Ontario (excluding National Capital Region) 55 30 7 4 3 1 1 86 7 227
2017 Quebec (excluding National Capital Region) 55 29 7 4 3 3 0 86 7 84
2017 British Columbia 54 33 11 3 0 0 0 86 3 31
2017 Alberta 60 40 0 0 0 0 0 100 0 57
2017 Manitoba 34 44 4 9 9 0 0 78 18 23
2017 Nova Scotia 50 34 3 7 4 2 0 86 11 30
2014 National Capital Region 47 36 10 3 1 2 0 86 4 3573
2014 Ontario (excluding National Capital Region) 53 32 8 3 2 1 1 87 5 148
2014 Quebec (excluding National Capital Region) 44 44 7 1 1 3 0 90 3 77
2014 British Columbia 62 26 12 0 0 0 0 88 0 25
2014 Alberta 53 27 9 4 5 2 0 81 9 45
2014 Manitoba 47 35 0 12 6 0 0 82 18 17
2014 Nova Scotia 55 30 6 3 6 0 0 85 9 33

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 34 8 2 1 0 0 89 4 3743
2017 Ontario (excluding National Capital Region) 60 31 4 1 3 0 0 91 5 228
2017 Quebec (excluding National Capital Region) 61 30 2 1 4 1 0 92 5 84
2017 British Columbia 57 28 6 6 3 0 0 85 9 31
2017 Alberta 58 37 4 2 0 0 0 94 2 57
2017 Manitoba 38 37 9 8 9 0 0 75 16 23
2017 Nova Scotia 57 30 3 0 9 0 0 87 9 30
2014 National Capital Region 52 36 8 2 1 1 0 88 3 3572
2014 Ontario (excluding National Capital Region) 64 22 7 4 1 1 0 87 5 148
2014 Quebec (excluding National Capital Region) 47 44 6 0 1 1 0 92 1 77
2014 British Columbia 56 44 0 0 0 0 0 100 0 25
2014 Alberta 53 27 2 9 8 0 0 80 17 45
2014 Manitoba 47 35 12 0 6 0 0 83 6 17
2014 Nova Scotia 58 29 6 3 3 0 0 88 6 33

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 32 11 5 2 1 0 81 7 3743
2017 Ontario (excluding National Capital Region) 52 32 9 4 3 0 0 85 7 227
2017 Quebec (excluding National Capital Region) 54 26 9 5 5 0 0 80 10 84
2017 British Columbia 46 33 12 3 5 0 0 80 8 31
2017 Alberta 46 29 11 9 6 0 0 75 15 57
2017 Manitoba 26 19 9 26 17 0 3 46 44 23
2017 Nova Scotia 34 44 12 3 7 0 0 77 10 30
2014 National Capital Region 40 38 14 6 2 0 0 78 8 3576
2014 Ontario (excluding National Capital Region) 39 38 13 7 3 1 0 77 10 148
2014 Quebec (excluding National Capital Region) 35 37 19 4 1 4 0 75 5 77
2014 British Columbia 50 27 15 8 0 0 0 77 8 25
2014 Alberta 24 34 20 17 2 2 0 59 20 45
2014 Manitoba 23 36 18 18 6 0 0 59 23 17
2014 Nova Scotia 22 42 9 21 6 0 0 64 27 33

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 36 11 5 2 0 0 82 7 3744
2017 Ontario (excluding National Capital Region) 49 35 9 3 3 0 0 84 6 228
2017 Quebec (excluding National Capital Region) 52 33 7 6 1 0 0 85 8 84
2017 British Columbia 48 17 20 9 6 0 0 65 14 30
2017 Alberta 39 35 11 12 4 0 0 74 15 56
2017 Manitoba 26 27 4 26 13 0 3 56 40 23
2017 Nova Scotia 27 54 9 3 7 0 0 81 10 30
2014 National Capital Region 38 39 14 6 2 0 0 78 9 3576
2014 Ontario (excluding National Capital Region) 40 36 17 4 3 0 0 76 7 148
2014 Quebec (excluding National Capital Region) 35 38 19 5 1 1 0 74 6 77
2014 British Columbia 43 38 8 12 0 0 0 81 12 25
2014 Alberta 27 40 15 16 2 0 0 67 18 45
2014 Manitoba 23 42 24 6 6 0 0 65 12 17
2014 Nova Scotia 28 36 18 12 6 0 0 64 18 33

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 26 15 9 5 4 0 70 14 3741
2017 Ontario (excluding National Capital Region) 41 29 15 4 7 3 0 72 12 228
2017 Quebec (excluding National Capital Region) 41 22 10 11 10 6 0 68 22 84
2017 British Columbia 42 19 20 6 12 0 0 62 18 31
2017 Alberta 29 29 19 7 9 4 2 62 18 57
2017 Manitoba 21 18 0 31 22 4 3 43 57 23
2017 Nova Scotia 37 24 7 19 13 0 0 61 32 30
2014 National Capital Region 36 28 18 10 5 4 0 66 15 3576
2014 Ontario (excluding National Capital Region) 36 26 19 7 5 5 2 67 13 148
2014 Quebec (excluding National Capital Region) 31 24 23 16 3 4 0 57 20 77
2014 British Columbia 28 31 8 23 0 10 0 66 25 25
2014 Alberta 31 25 11 11 13 5 4 61 27 45
2014 Manitoba 24 30 12 6 23 6 0 56 31 17
2014 Nova Scotia 30 39 6 9 15 0 0 69 24 33
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 National Capital Region 24 44 32 3749
2017 Ontario (excluding National Capital Region) 21 39 40 228
2017 Quebec (excluding National Capital Region) 29 36 35 84
2017 British Columbia 29 38 33 31
2017 Alberta 27 37 36 57
2017 Manitoba 18 41 42 22
2017 Nova Scotia 9 43 47 30
2014 National Capital Region 23 43 34 3577
2014 Ontario (excluding National Capital Region) 22 46 32 148
2014 Quebec (excluding National Capital Region) 35 36 29 77
2014 British Columbia 27 31 42 25
2014 Alberta 22 27 51 45
2014 Manitoba 23 53 24 17
2014 Nova Scotia 18 40 42 33

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 National Capital Region 13 47 23 4 7 7 912
2017 Ontario (excluding National Capital Region) 20 42 15 0 21 2 50
2017 Quebec (excluding National Capital Region) 8 30 37 0 16 9 24
2017 Alberta 12 21 28 14 12 14 15
2014 National Capital Region 14 47 22 8 9999 9 825
2014 Ontario (excluding National Capital Region) 15 23 20 6 9999 36 31
2014 Quebec (excluding National Capital Region) 18 38 14 13 9999 17 26
2014 Alberta 11 21 30 21 9999 18 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 11 89 3745
2017 Ontario (excluding National Capital Region) 11 89 228
2017 Quebec (excluding National Capital Region) 12 88 84
2017 British Columbia 15 85 31
2017 Nova Scotia 21 79 30
2014 National Capital Region 11 89 3569
2014 Ontario (excluding National Capital Region) 15 85 148
2014 Quebec (excluding National Capital Region) 18 82 76
2014 Alberta 13 87 45
2014 Nova Scotia 16 84 32

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 40 420
2017 Ontario (excluding National Capital Region) 36 24
2017 Quebec (excluding National Capital Region) 69 10
2014 National Capital Region 47 382
2014 Ontario (excluding National Capital Region) 72 22
2014 Quebec (excluding National Capital Region) 71 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 63 420
2017 Ontario (excluding National Capital Region) 73 24
2017 Quebec (excluding National Capital Region) 74 10
2014 National Capital Region 60 382
2014 Ontario (excluding National Capital Region) 69 22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 420
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 7 382

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 420
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 0 382
2014 Ontario (excluding National Capital Region) 0 22
2014 Quebec (excluding National Capital Region) 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 420
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 2 382
2014 Ontario (excluding National Capital Region) 0 22
2014 Quebec (excluding National Capital Region) 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 1 420
2017 Ontario (excluding National Capital Region) 0 24
2014 National Capital Region 2 382

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 420
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 5 382

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 422
2017 Ontario (excluding National Capital Region) 26 24
2014 National Capital Region 30 383
2014 Ontario (excluding National Capital Region) 32 22
2014 Quebec (excluding National Capital Region) 37 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 34 422
2017 Ontario (excluding National Capital Region) 51 24
2014 National Capital Region 32 383
2014 Ontario (excluding National Capital Region) 32 22
2014 Quebec (excluding National Capital Region) 37 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 422
2017 Ontario (excluding National Capital Region) 56 24
2014 National Capital Region 36 383
2014 Ontario (excluding National Capital Region) 41 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 32 422
2017 Ontario (excluding National Capital Region) 48 24
2014 National Capital Region 41 383
2014 Ontario (excluding National Capital Region) 36 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 24 422
2017 Ontario (excluding National Capital Region) 27 24
2014 National Capital Region 23 383
2014 Ontario (excluding National Capital Region) 37 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 51 422
2017 Ontario (excluding National Capital Region) 66 24
2014 National Capital Region 59 383
2014 Ontario (excluding National Capital Region) 64 22
2014 Quebec (excluding National Capital Region) 72 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 23 422
2017 Ontario (excluding National Capital Region) 36 24
2017 Quebec (excluding National Capital Region) 58 10
2014 National Capital Region 31 383
2014 Ontario (excluding National Capital Region) 46 22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 24
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 2 383
2014 Ontario (excluding National Capital Region) 0 22
2014 Quebec (excluding National Capital Region) 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 422
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 9 383

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 422
2017 Ontario (excluding National Capital Region) 22 24
2014 National Capital Region 10 383

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 41 422
2017 Ontario (excluding National Capital Region) 76 24
2017 Quebec (excluding National Capital Region) 61 10
2014 National Capital Region 42 383
2014 Ontario (excluding National Capital Region) 55 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 22 422
2014 National Capital Region 21 383
2014 Ontario (excluding National Capital Region) 27 22

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 422
2014 National Capital Region 13 383

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 57 421
2017 Ontario (excluding National Capital Region) 53 24
2014 National Capital Region 53 382
2014 Ontario (excluding National Capital Region) 46 22
2014 Quebec (excluding National Capital Region) 37 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 27 421
2017 Ontario (excluding National Capital Region) 29 24
2014 National Capital Region 28 382
2014 Ontario (excluding National Capital Region) 32 22
2014 Quebec (excluding National Capital Region) 37 13

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 421
2014 National Capital Region 9 382
2014 Quebec (excluding National Capital Region) 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 421
2017 Ontario (excluding National Capital Region) 28 24
2014 National Capital Region 10 382
2014 Quebec (excluding National Capital Region) 0 13

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 421
2014 National Capital Region 9 382

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 421
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 3 382

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 421
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 14 382
2014 Ontario (excluding National Capital Region) 27 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 421
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 12 382
2014 Ontario (excluding National Capital Region) 23 22

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 25 421
2017 Ontario (excluding National Capital Region) 29 24
2014 National Capital Region 26 382
2014 Ontario (excluding National Capital Region) 23 22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 401
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 15 370

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 401
2014 National Capital Region 20 370
2014 Ontario (excluding National Capital Region) 24 21

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 401
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 12 370

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 401
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 11 370

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 401
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 12 370

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 401
2014 National Capital Region 10 370

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 18 401
2014 National Capital Region 17 370

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 401
2014 National Capital Region 10 370
2014 Quebec (excluding National Capital Region) 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 401
2014 National Capital Region 10 370
2014 Quebec (excluding National Capital Region) 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 401
2017 Ontario (excluding National Capital Region) 38 21
2014 National Capital Region 22 370
2014 Ontario (excluding National Capital Region) 29 21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 401
2017 Ontario (excluding National Capital Region) 0 21
2017 Quebec (excluding National Capital Region) 0 10
2014 National Capital Region 8 370

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 401
2017 Ontario (excluding National Capital Region) 61 21
2017 Quebec (excluding National Capital Region) 50 10
2014 National Capital Region 43 370
2014 Ontario (excluding National Capital Region) 48 21
2014 Quebec (excluding National Capital Region) 46 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 1 401
2017 Ontario (excluding National Capital Region) 0 21
2017 Quebec (excluding National Capital Region) 0 10
2014 Quebec (excluding National Capital Region) 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 401
2017 Ontario (excluding National Capital Region) 40 21
2017 Quebec (excluding National Capital Region) 60 10
2014 National Capital Region 46 370
2014 Ontario (excluding National Capital Region) 72 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 1 401
2017 Ontario (excluding National Capital Region) 0 21
2017 Quebec (excluding National Capital Region) 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 14 401
2014 National Capital Region 10 370

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 95 5 423
2017 Ontario (excluding National Capital Region) 97 3 24
2017 Quebec (excluding National Capital Region) 92 8 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 18 15 4 3 31 8 63 12 3740
2017 Ontario (excluding National Capital Region) 29 19 15 3 4 21 10 68 10 227
2017 Quebec (excluding National Capital Region) 28 16 7 5 4 26 13 73 15 84
2017 British Columbia 26 23 18 6 6 18 4 62 15 31
2017 Alberta 31 25 18 0 0 19 7 76 0 57
2017 Manitoba 17 40 17 0 4 17 4 72 6 23
2017 Nova Scotia 26 17 3 7 14 29 4 64 31 30
2014 National Capital Region 18 18 15 4 3 33 10 63 11 3574
2014 Ontario (excluding National Capital Region) 28 16 17 1 6 27 5 65 11 148
2014 Quebec (excluding National Capital Region) 19 18 21 9 3 19 11 53 16 77
2014 British Columbia 23 15 12 0 0 33 16 76 0 25
2014 Alberta 27 31 14 2 6 18 2 72 10 45
2014 Manitoba 23 23 18 12 0 18 6 61 15 17
2014 Nova Scotia 32 19 13 0 10 21 6 70 13 32

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 33 12 3 2 10 1 81 6 3736
2017 Ontario (excluding National Capital Region) 43 31 12 3 3 7 2 81 6 226
2017 Quebec (excluding National Capital Region) 45 24 9 4 2 16 0 82 7 84
2017 British Columbia 43 36 9 3 3 7 0 84 6 31
2017 Alberta 46 37 9 4 0 5 0 87 4 57
2017 Manitoba 29 39 13 9 4 5 0 72 14 23
2017 Nova Scotia 26 37 6 10 11 7 4 70 23 30
2014 National Capital Region 33 34 14 3 1 13 2 79 5 3572
2014 Ontario (excluding National Capital Region) 42 26 12 1 6 11 1 79 7 148
2014 Quebec (excluding National Capital Region) 25 34 22 6 0 7 4 67 7 77
2014 British Columbia 43 24 4 8 0 21 0 85 10 25
2014 Alberta 42 34 9 4 4 6 0 81 9 45
2014 Manitoba 41 48 0 6 0 6 0 94 6 17
2014 Nova Scotia 44 28 18 0 6 3 0 75 6 32
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 51 11 6 2 2 2 79 9 3746
2017 Ontario (excluding National Capital Region) 30 48 7 6 2 2 5 84 9 228
2017 Quebec (excluding National Capital Region) 21 33 18 11 3 8 6 63 16 84
2017 British Columbia 19 45 13 10 6 4 4 69 17 31
2017 Alberta 29 47 12 5 3 0 3 79 9 57
2017 Manitoba 25 57 4 0 9 0 5 86 10 23
2017 Nova Scotia 49 38 0 7 7 0 0 87 13 30
2014 National Capital Region 22 53 13 6 2 2 3 79 8 3575
2014 Ontario (excluding National Capital Region) 31 48 9 5 0 5 2 85 6 148
2014 Quebec (excluding National Capital Region) 12 42 17 14 5 1 8 60 21 77
2014 British Columbia 31 44 7 0 7 11 0 85 7 25
2014 Alberta 25 58 9 2 2 0 4 86 4 45
2014 Manitoba 24 65 6 0 0 6 0 94 0 17
2014 Nova Scotia 43 49 0 8 0 0 0 92 8 33

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 25 19 4 2 28 7 59 10 3740
2017 Ontario (excluding National Capital Region) 18 26 23 4 2 19 7 60 8 228
2017 Quebec (excluding National Capital Region) 10 15 12 8 7 36 13 48 29 84
2017 British Columbia 10 28 9 9 9 31 4 59 27 30
2017 Alberta 7 31 23 9 6 19 5 50 19 57
2017 Manitoba 8 13 18 13 16 27 5 31 43 23
2017 Nova Scotia 19 13 14 14 11 30 0 46 35 30
2014 National Capital Region 10 24 22 6 3 26 10 53 13 3572
2014 Ontario (excluding National Capital Region) 18 22 22 6 2 24 6 56 12 148
2014 Quebec (excluding National Capital Region) 5 17 17 15 6 27 12 37 34 77
2014 British Columbia 16 27 4 4 7 30 12 75 19 25
2014 Alberta 9 23 25 7 9 20 8 44 22 45
2014 Manitoba 0 42 17 6 6 29 0 59 16 17
2014 Nova Scotia 9 28 19 9 6 24 6 53 21 33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 30 8 1 1 12 3 88 3 3744
2017 Ontario (excluding National Capital Region) 51 25 11 1 1 8 4 86 2 228
2017 Quebec (excluding National Capital Region) 36 32 5 1 3 17 6 88 5 84
2017 British Columbia 33 31 19 0 0 14 4 77 0 31
2017 Alberta 50 35 5 2 0 5 3 92 2 57
2017 Manitoba 25 48 9 4 0 9 5 85 5 23
2017 Nova Scotia 54 22 4 4 4 13 0 87 8 30
2014 National Capital Region 40 34 10 1 1 11 4 86 2 3574
2014 Ontario (excluding National Capital Region) 45 26 9 3 1 13 4 85 5 148
2014 Quebec (excluding National Capital Region) 29 31 12 3 0 15 10 80 3 77
2014 British Columbia 51 23 4 0 0 21 0 95 0 25
2014 Alberta 51 25 15 2 0 2 4 81 2 45
2014 Manitoba 47 35 6 0 6 6 0 88 6 17
2014 Nova Scotia 61 22 3 14 0 0 0 83 14 33

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 31 10 2 1 14 3 84 4 3739
2017 Ontario (excluding National Capital Region) 44 27 12 1 2 10 4 83 3 227
2017 Quebec (excluding National Capital Region) 37 29 6 0 3 20 6 89 3 84
2017 British Columbia 27 30 14 4 3 20 4 74 9 31
2017 Alberta 37 41 11 0 2 7 3 86 2 57
2017 Manitoba 24 43 5 4 9 9 5 79 15 23
2017 Nova Scotia 51 28 7 0 4 10 0 88 4 30
2014 National Capital Region 34 34 12 2 1 14 3 82 4 3571
2014 Ontario (excluding National Capital Region) 37 30 9 3 1 15 4 83 6 147
2014 Quebec (excluding National Capital Region) 32 39 8 1 0 12 8 89 2 77
2014 British Columbia 43 27 4 0 0 25 0 94 0 25
2014 Alberta 38 32 18 2 2 4 4 76 5 45
2014 Manitoba 41 47 6 0 0 6 0 94 0 17
2014 Nova Scotia 46 34 6 9 6 0 0 80 14 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 6 94 3735
2017 Ontario (excluding National Capital Region) 7 93 227
2017 Quebec (excluding National Capital Region) 9 91 84
2014 National Capital Region 4 96 3569
2014 Ontario (excluding National Capital Region) 6 94 148
2014 Quebec (excluding National Capital Region) 9 91 77
2014 British Columbia 0 100 25

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 34 204
2017 Ontario (excluding National Capital Region) 39 16
2014 National Capital Region 36 150

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 80 204
2017 Ontario (excluding National Capital Region) 80 16
2014 National Capital Region 75 150
2014 Ontario (excluding National Capital Region) 80 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 204
2014 National Capital Region 4 150
2014 Ontario (excluding National Capital Region) 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 204
2017 Ontario (excluding National Capital Region) 0 16
2014 National Capital Region 0 150
2014 Ontario (excluding National Capital Region) 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 204
2014 National Capital Region 6 150

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 16
2014 National Capital Region 5 150

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 204
2017 Ontario (excluding National Capital Region) 0 16
2014 National Capital Region 12 150
2014 Ontario (excluding National Capital Region) 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 202
2014 National Capital Region 19 150

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 202
2014 National Capital Region 16 150

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 202
2014 National Capital Region 8 150

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 3 202
2014 National Capital Region 5 150
2014 Ontario (excluding National Capital Region) 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 25 202
2014 National Capital Region 22 150

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 29 202
2017 Ontario (excluding National Capital Region) 38 16
2014 National Capital Region 20 150

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 202
2017 Ontario (excluding National Capital Region) 0 16
2014 National Capital Region 5 150
2014 Ontario (excluding National Capital Region) 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 202
2014 National Capital Region 11 150

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 20 202
2014 National Capital Region 20 150

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 202
2017 Ontario (excluding National Capital Region) 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 202
2017 Ontario (excluding National Capital Region) 35 16
2014 National Capital Region 29 150
2014 Ontario (excluding National Capital Region) 49 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 203
2014 National Capital Region 30 150
2014 Ontario (excluding National Capital Region) 49 10

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 203
2014 National Capital Region 19 150

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 203
2014 National Capital Region 5 150

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 203
2014 National Capital Region 9 150

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 3 203
2017 Ontario (excluding National Capital Region) 0 16
2014 National Capital Region 4 150

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 3 203
2014 National Capital Region 3 150

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 6 203
2014 National Capital Region 9 150

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 6 203
2017 Ontario (excluding National Capital Region) 0 16
2014 National Capital Region 10 150

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 57 203
2017 Ontario (excluding National Capital Region) 63 16
2014 National Capital Region 50 150

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 198
2014 National Capital Region 6 145

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 16 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 14 145

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 2 198
2014 National Capital Region 6 145

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 3 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 5 145

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 6 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 5 145

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 9 145

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 11 145

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 8 145

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 23 198
2014 National Capital Region 24 145

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 5 145

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 46 198
2017 Ontario (excluding National Capital Region) 47 15
2014 National Capital Region 42 145

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 3 198
2017 Ontario (excluding National Capital Region) 0 15
2014 National Capital Region 0 145

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 59 198
2017 Ontario (excluding National Capital Region) 46 15
2014 National Capital Region 59 145

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 198
2014 National Capital Region 13 145

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 95 5 205
2017 Ontario (excluding National Capital Region) 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 17 15 2 2 36 8 68 6 3740
2017 Ontario (excluding National Capital Region) 32 16 15 2 3 23 9 71 7 228
2017 Quebec (excluding National Capital Region) 33 19 6 3 5 28 6 80 11 84
2017 British Columbia 25 23 16 5 3 21 7 67 11 31
2017 Alberta 29 28 17 0 0 19 7 77 0 57
2017 Manitoba 21 26 18 9 0 22 4 64 12 23
2017 Nova Scotia 26 17 4 7 7 36 3 71 23 30
2014 National Capital Region 18 19 14 2 1 38 8 68 5 3571
2014 Ontario (excluding National Capital Region) 30 14 15 3 2 29 7 69 7 148
2014 Quebec (excluding National Capital Region) 24 20 16 3 1 29 7 69 6 77
2014 British Columbia 27 19 4 0 0 46 4 92 0 25
2014 Alberta 35 18 18 2 2 22 2 70 5 45
2014 Manitoba 29 24 24 0 0 17 6 69 0 17
2014 Nova Scotia 40 15 12 0 0 24 9 82 0 33

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 32 11 2 1 12 2 83 4 3738
2017 Ontario (excluding National Capital Region) 45 28 12 2 3 8 2 82 5 227
2017 Quebec (excluding National Capital Region) 48 27 5 3 3 14 0 88 7 84
2017 British Columbia 56 24 8 5 3 4 0 83 8 31
2017 Alberta 51 25 16 2 0 4 3 81 2 57
2017 Manitoba 38 43 9 0 0 9 0 90 0 23
2017 Nova Scotia 43 23 11 3 7 12 0 76 12 30
2014 National Capital Region 35 34 13 2 1 14 2 82 3 3571
2014 Ontario (excluding National Capital Region) 45 23 14 3 1 13 1 78 5 148
2014 Quebec (excluding National Capital Region) 30 34 16 1 0 16 2 79 2 77
2014 British Columbia 47 30 4 4 0 15 0 91 5 25
2014 Alberta 44 36 13 0 2 5 0 84 2 45
2014 Manitoba 46 48 6 0 0 0 0 94 0 17
2014 Nova Scotia 55 15 19 0 3 9 0 76 3 33
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 40 27 16 8 7 0 2 69 15 3740
2017 Ontario (excluding National Capital Region) 37 30 14 10 6 0 4 70 16 226
2017 Quebec (excluding National Capital Region) 36 26 26 0 8 0 4 64 8 84
2017 British Columbia 39 20 25 6 11 0 0 58 16 31
2017 Alberta 29 32 26 5 5 0 2 63 11 57
2017 Manitoba 34 49 9 8 0 0 0 83 8 23
2017 Nova Scotia 40 27 20 10 3 0 0 66 14 30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 31 26 13 8 0 1 53 21 3744
2017 Ontario (excluding National Capital Region) 25 26 27 12 7 1 4 53 19 227
2017 Quebec (excluding National Capital Region) 31 24 24 10 10 0 1 56 20 84
2017 British Columbia 24 26 13 23 15 0 0 49 38 31
2017 Alberta 19 33 16 15 16 0 0 52 32 57
2017 Manitoba 22 13 26 23 16 0 0 35 39 23
2017 Nova Scotia 23 27 20 14 16 0 0 50 30 30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 31 21 11 6 0 2 61 17 3731
2017 Ontario (excluding National Capital Region) 33 30 17 12 3 1 5 67 15 225
2017 Quebec (excluding National Capital Region) 49 21 14 6 6 0 4 72 13 83
2017 British Columbia 40 22 19 13 6 0 0 62 19 31
2017 Alberta 26 42 15 11 4 0 2 69 15 57
2017 Manitoba 30 44 17 9 0 0 0 74 9 23
2017 Nova Scotia 30 41 13 13 3 0 0 71 16 30

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 27 23 14 8 1 3 54 23 3741
2017 Ontario (excluding National Capital Region) 27 27 17 14 8 2 6 58 23 227
2017 Quebec (excluding National Capital Region) 33 21 21 10 10 3 4 57 21 84
2017 British Columbia 30 17 10 21 21 0 0 48 43 31
2017 Alberta 26 20 14 16 21 0 2 48 38 57
2017 Manitoba 26 18 31 21 5 0 0 44 25 23
2017 Nova Scotia 16 37 10 20 13 0 3 55 34 30

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 24 10 5 3 1 10 80 9 3735
2017 Ontario (excluding National Capital Region) 51 22 7 4 4 1 12 84 8 226
2017 Quebec (excluding National Capital Region) 53 20 14 2 1 1 9 80 4 84
2017 British Columbia 40 24 12 16 3 0 5 67 20 31
2017 Alberta 42 18 22 8 4 0 6 63 13 57
2017 Manitoba 31 40 20 4 0 0 4 74 5 23
2017 Nova Scotia 61 19 13 0 0 0 7 86 0 30

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 33 32 20 9 5 0 1 65 14 3732
2017 Ontario (excluding National Capital Region) 33 32 18 9 5 0 2 67 15 226
2017 Quebec (excluding National Capital Region) 45 23 14 12 7 0 0 67 19 84
2017 British Columbia 29 33 23 10 6 0 0 62 15 30
2017 Alberta 21 32 21 9 16 0 0 53 25 57
2017 Manitoba 21 37 21 13 9 0 0 57 22 23
2017 Nova Scotia 35 30 11 13 12 0 0 64 25 30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 34 20 8 4 1 2 67 12 3730
2017 Ontario (excluding National Capital Region) 34 35 17 7 3 0 4 72 11 224
2017 Quebec (excluding National Capital Region) 41 28 16 6 4 1 4 73 10 84
2017 British Columbia 29 30 25 6 10 0 0 59 16 31
2017 Alberta 20 37 19 15 5 0 4 59 21 57
2017 Manitoba 17 31 22 16 14 0 0 48 30 23
2017 Nova Scotia 48 33 10 3 6 0 0 81 9 30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 35 21 10 5 1 1 63 16 3734
2017 Ontario (excluding National Capital Region) 31 29 17 14 6 0 3 61 21 224
2017 Quebec (excluding National Capital Region) 43 30 11 5 6 1 3 76 12 84
2017 British Columbia 33 37 12 5 12 0 0 70 18 31
2017 Alberta 24 30 29 12 6 0 0 54 17 57
2017 Manitoba 17 45 18 17 3 0 0 62 21 23
2017 Nova Scotia 40 23 20 7 10 0 0 63 17 30

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 33 19 9 5 0 2 66 14 3732
2017 Ontario (excluding National Capital Region) 32 30 19 12 4 1 2 64 17 224
2017 Quebec (excluding National Capital Region) 44 27 10 10 8 0 1 71 18 84
2017 British Columbia 44 32 12 3 5 0 3 79 9 31
2017 Alberta 34 37 8 17 4 0 0 71 21 57
2017 Manitoba 35 31 9 21 4 0 0 66 25 23
2017 Nova Scotia 33 36 14 10 6 0 0 69 16 30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 34 34 18 8 4 1 2 70 12 3721
2017 Ontario (excluding National Capital Region) 34 28 21 9 5 0 3 64 15 224
2017 Quebec (excluding National Capital Region) 44 30 10 6 7 1 1 76 13 84
2017 British Columbia 32 37 13 9 9 0 0 69 18 31
2017 Alberta 25 34 16 14 11 0 0 59 25 57
2017 Manitoba 25 27 34 13 0 0 0 52 13 23
2017 Nova Scotia 23 40 17 13 7 0 0 63 20 30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 23 12 5 3 0 2 80 9 3738
2017 Ontario (excluding National Capital Region) 59 19 10 3 4 0 5 83 7 226
2017 Quebec (excluding National Capital Region) 60 26 7 3 3 0 1 87 6 83
2017 British Columbia 57 32 6 5 0 0 0 89 5 31
2017 Alberta 44 35 11 9 2 0 0 79 11 57
2017 Manitoba 57 22 17 0 4 0 0 79 4 23
2017 Nova Scotia 52 31 13 4 0 0 0 83 4 30

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 76 11 4 2 3 1 4 91 5 3731
2017 Ontario (excluding National Capital Region) 77 9 3 2 2 1 5 91 5 226
2017 Quebec (excluding National Capital Region) 76 11 3 4 5 0 2 89 8 84
2017 British Columbia 82 12 0 0 6 0 0 94 6 31
2017 Alberta 86 5 5 0 2 0 2 92 2 57
2017 Manitoba 77 14 4 4 0 0 0 91 4 23
2017 Nova Scotia 77 13 7 0 3 0 0 90 3 30

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 23 8 3 2 0 3 87 5 3738
2017 Ontario (excluding National Capital Region) 62 23 6 4 1 1 4 89 5 226
2017 Quebec (excluding National Capital Region) 58 18 12 3 7 0 2 78 10 84
2017 British Columbia 62 29 3 3 3 0 0 90 6 31
2017 Alberta 54 34 7 5 0 0 0 87 5 57
2017 Manitoba 55 22 9 14 0 0 0 77 14 23
2017 Nova Scotia 67 10 10 10 2 0 0 77 13 30

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 63 18 8 4 4 0 3 84 8 3740
2017 Ontario (excluding National Capital Region) 63 22 5 3 3 1 3 88 7 227
2017 Quebec (excluding National Capital Region) 65 16 8 3 7 0 1 82 10 84
2017 British Columbia 72 16 3 6 3 0 0 88 9 31
2017 Alberta 60 18 15 1 4 0 2 80 5 57
2017 Manitoba 62 21 9 0 9 0 0 83 9 23
2017 Nova Scotia 74 10 9 4 3 0 0 84 7 30

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 15 5 2 1 1 21 90 4 3729
2017 Ontario (excluding National Capital Region) 62 15 3 2 1 1 17 94 3 223
2017 Quebec (excluding National Capital Region) 54 10 10 4 1 0 21 82 6 83
2017 British Columbia 65 15 3 4 0 0 13 92 4 31
2017 Alberta 45 17 11 4 4 0 19 78 9 57
2017 Manitoba 40 18 9 9 0 0 23 76 12 22
2017 Nova Scotia 47 16 7 0 3 0 27 86 5 30

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 72 13 4 1 1 0 9 94 2 3719
2017 Ontario (excluding National Capital Region) 70 16 4 1 0 1 8 94 2 224
2017 Quebec (excluding National Capital Region) 67 16 5 3 2 0 7 90 5 84
2017 British Columbia 63 30 4 0 3 0 0 93 3 30
2017 Alberta 50 32 13 2 2 0 1 83 4 57
2017 Manitoba 62 28 5 0 0 0 5 95 0 22
2017 Nova Scotia 73 20 3 0 0 0 3 97 0 30

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 70 15 5 3 3 1 4 89 6 3738
2017 Ontario (excluding National Capital Region) 60 18 10 2 4 1 5 84 6 227
2017 Quebec (excluding National Capital Region) 63 8 3 6 17 0 4 73 24 84
2017 British Columbia 45 20 5 14 17 0 0 65 30 31
2017 Alberta 51 16 13 6 7 0 8 72 14 56
2017 Manitoba 47 5 10 8 31 0 0 52 38 23
2017 Nova Scotia 63 10 10 7 10 0 0 73 17 30

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 29 12 4 2 0 2 81 7 3735
2017 Ontario (excluding National Capital Region) 57 27 8 3 1 0 4 88 4 225
2017 Quebec (excluding National Capital Region) 56 28 10 2 1 0 2 86 3 84
2017 British Columbia 60 24 10 3 0 0 3 86 3 31
2017 Alberta 39 34 15 8 2 0 2 75 10 57
2017 Manitoba 47 30 9 5 9 0 0 77 14 23
2017 Nova Scotia 49 27 17 0 7 0 0 76 7 30

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 14 34 36 11 4 0 1 49 15 3749
2017 Ontario (excluding National Capital Region) 15 32 35 12 5 0 1 48 17 227
2017 Quebec (excluding National Capital Region) 21 39 24 9 7 0 0 60 16 84
2017 British Columbia 17 30 28 18 6 0 0 47 24 31
2017 Alberta 16 31 30 14 9 0 0 47 23 57
2017 Manitoba 8 32 29 23 8 0 0 40 31 23
2017 Nova Scotia 16 17 40 13 10 3 0 35 24 30

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 6 16 38 26 13 0 0 40 22 3747
2017 Ontario (excluding National Capital Region) 4 15 42 23 13 0 2 37 20 225
2017 Quebec (excluding National Capital Region) 9 11 22 36 21 0 1 58 20 84
2017 British Columbia 11 12 27 35 15 0 0 50 24 31
2017 Alberta 20 16 34 16 14 0 0 30 36 57
2017 Manitoba 26 9 34 17 14 0 0 31 35 23
2017 Nova Scotia 10 16 41 24 9 0 0 33 26 30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 43 16 7 4 6 0 73 11 3746
2017 Ontario (excluding National Capital Region) 28 35 17 6 7 6 0 68 14 226
2017 Quebec (excluding National Capital Region) 22 40 17 7 6 7 1 67 15 84
2017 British Columbia 34 49 12 6 0 0 0 82 6 31
2017 Alberta 27 44 14 11 2 2 0 73 13 57
2017 Manitoba 12 45 12 13 18 0 0 56 31 23
2017 Nova Scotia 14 54 7 13 7 6 0 71 21 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 43 16 9 5 3 0 70 13 3746
2017 Ontario (excluding National Capital Region) 29 37 14 10 7 3 0 69 17 228
2017 Quebec (excluding National Capital Region) 26 42 12 12 8 0 0 68 20 84
2017 British Columbia 26 37 22 8 6 0 0 63 15 31
2017 Alberta 28 36 12 13 11 0 0 64 24 57
2017 Manitoba 8 27 18 17 30 0 0 35 47 23
2017 Nova Scotia 13 41 22 10 10 3 0 56 21 30
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 13 87 3738
2017 Ontario (excluding National Capital Region) 12 88 227
2017 Quebec (excluding National Capital Region) 9 91 84
2017 British Columbia 18 82 31
2017 Alberta 16 84 57
2014 National Capital Region 10 90 3568
2014 Ontario (excluding National Capital Region) 17 83 148
2014 Quebec (excluding National Capital Region) 11 89 77

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 82 18 483
2017 Ontario (excluding National Capital Region) 81 19 26
2014 National Capital Region 84 16 359
2014 Ontario (excluding National Capital Region) 81 19 26

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 37 3 5 4 0 0 88 9 395
2017 Ontario (excluding National Capital Region) 37 35 24 0 4 0 0 72 4 21
2014 National Capital Region 54 32 4 6 3 1 0 87 9 301
2014 Ontario (excluding National Capital Region) 56 29 10 0 5 0 0 85 5 21
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 21 11 4 4 6 1 57 43 3752
2017 Ontario (excluding National Capital Region) 52 21 9 5 5 5 4 57 43 228
2017 Quebec (excluding National Capital Region) 48 22 15 7 3 1 4 50 50 84
2017 British Columbia 34 28 10 3 10 16 0 40 60 31
2017 Alberta 35 25 20 4 7 10 0 39 61 57
2017 Manitoba 44 36 8 0 0 4 8 50 50 23
2017 Nova Scotia 44 24 14 6 3 10 0 48 52 30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 17 1491
2017 Ontario (excluding National Capital Region) 26 86
2017 Quebec (excluding National Capital Region) 23 40
2017 British Columbia 19 16
2017 Alberta 23 30
2017 Manitoba 32 10
2017 Nova Scotia 21 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 1491
2017 Ontario (excluding National Capital Region) 35 86
2017 Quebec (excluding National Capital Region) 27 40
2017 British Columbia 21 16
2017 Alberta 41 30
2017 Manitoba 41 10
2017 Nova Scotia 27 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 1491
2017 Ontario (excluding National Capital Region) 18 86
2017 Quebec (excluding National Capital Region) 10 40
2017 British Columbia 26 16
2017 Alberta 26 30
2017 Manitoba 10 10
2017 Nova Scotia 27 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 1491
2017 Ontario (excluding National Capital Region) 30 86
2017 Quebec (excluding National Capital Region) 33 40
2017 British Columbia 42 16
2017 Alberta 33 30
2017 Manitoba 27 10
2017 Nova Scotia 15 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 1491
2017 Ontario (excluding National Capital Region) 4 86
2017 Quebec (excluding National Capital Region) 3 40
2017 British Columbia 0 16
2017 Alberta 6 30
2017 Manitoba 0 10
2017 Nova Scotia 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 1491
2017 Ontario (excluding National Capital Region) 37 86
2017 Quebec (excluding National Capital Region) 39 40
2017 British Columbia 43 16
2017 Alberta 30 30
2017 Manitoba 59 10
2017 Nova Scotia 50 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 National Capital Region 13 63 12 6 2 4 1450
2017 Ontario (excluding National Capital Region) 16 62 13 6 3 1 83
2017 Quebec (excluding National Capital Region) 5 75 8 8 0 5 41
2017 British Columbia 13 45 18 13 0 11 15
2017 Alberta 15 50 19 10 3 3 31
2017 Manitoba 10 83 0 0 7 0 10
2017 Nova Scotia 15 71 0 0 0 13 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 16 26 15 16 12 3 12 49 33 1512
2017 Ontario (excluding National Capital Region) 27 24 12 15 8 4 10 59 27 89
2017 Quebec (excluding National Capital Region) 19 40 13 14 7 0 8 64 23 41
2017 British Columbia 14 27 7 11 21 12 7 51 40 16
2017 Alberta 22 33 9 10 14 0 13 63 27 31
2017 Manitoba 21 20 20 19 0 10 11 52 23 10
2017 Nova Scotia 44 15 14 0 8 0 19 73 10 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 8 15 15 15 17 6 25 32 46 1509
2017 Ontario (excluding National Capital Region) 16 16 16 12 15 3 21 43 36 89
2017 Quebec (excluding National Capital Region) 6 26 3 18 14 3 29 48 48 41
2017 British Columbia 14 12 14 5 22 15 18 39 41 16
2017 Alberta 10 22 10 9 16 0 32 48 37 31
2017 Manitoba 0 20 31 11 19 0 20 25 36 10
2017 Nova Scotia 16 12 7 7 7 0 51 57 29 14
Report a problem or mistake on this page
Date modified: